"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival product was working as its designed but client said it was tripping breaker when they preheated oven. I replaced bake,broil and control . Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct recommend client to contact home builder if it happens again. Calling whirlpool safety no answer will have to call back."

Arrived on site to test unit for freezing items in RC. Found RC evap harness needing replaced for thermistor reading open. Customer received an email giving her the option for repair or replacement from whirlpool. Customer denied repair and stated she is wanting to opt for replacement as part of options given to her. Documented with techline and advised customer to contact whirlpool. No parts replaced at this time. Job complete. SR#7740773402

"Arrived on site for timer not advancing and not heating. Upon arrival test polarity and test failed. Am getting 120 from L1 and L2 to ground but only getting 1.54v together. Uploaded picture on SD. Both L1 and L2 are on same circuit, need to be on different phase to equal 240v together. Advised customer of findings. Job complete. No parts used at this time."

Arrived onsite for range induction elements not working. When arrived customer stated the range has been pulled out as it is getting replaced. Unit is now longer present in the house and no work can be done. Unit is not in the home and cannot be repaired/worked on. Call complete. No parts installed.

"KDTE204KPS3 Arrived on site for unit not powering on. Upon arrival, confirmed unit has power but the 'Normal' button will not work. Proceeded to disassemble front panel and found moisture on the console board. Upon closer inspection, found vent gasket molded incorrectly, allowing moisture to short out PCB. Corrected gasket and proceeded to replace W11622500 console. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"6707#. Arrived on site with sealed system parts. Unit was off on arrival. Recovered refrigerant. Replaced compressor, drier and installed access valve. Pressure tested. Vacuumed and recharged. Verified operation. Call complete. WPW10507886"

"Arrived on site and replaced previously diagnosed valve(W11641117). Unit completed diagnostics with no issues. Unit is now working as designed. No leaks detected,. Job complete."

Arrived onsite for cabinet around the dishwasher and near the sink shaker cabinets some splitting on paneling. No evidence of moisture around the dishwasher or underneath due to any leaking. The splitting is cosmetic and is not reasonably linked to any dishwasher malfunction. Dishwasher has insulation installed and no evidence of leaking past or present. Advised home owner on findings and advised following up with builder for cabinet cosmetic warranty repairs.

"On arrival verified complaint of ice maker leaking in freezer section visual inspection shows that the previous repair to the ice maker filled tub had failed as the fill to extension, built up ice underneath it and was now at an angle, causing it to flow water over into the freezer section Remove the fill tube from the freezer section and reattach the tube extension. Secured with zip tie that was previously missing and resealed with silicone under fill tube. Advised customer to give it 24hrs to cure before utilizing ice maker. Job complete installed w10841140 from SS stock. Ordering w10841140; ordrng 1 w10841140 (Ss replenishment)"

Arrived onsite for pre diagnosed issue. Replaced consoe and tested. Unit is now functioning properly and as designed to job completed. No one on site to get signature from. Parts usedW11325580

"Arrived on site to test unit for basket issues and clothes not getting washed. Upon arrival tested unit, found when switching to spin, basket does not engage and only the agitator spins. Actuator was not shifting properly, replaced actuator (W10913953) and cam (W10721967) as precautionary, tested unit, unit is now shifting properly and entering a spin but only the agitator is spinning. Hub nut is stripped. Attempted to remove wash plate but it is seized to the gear case shaft, broke out the wash plate and replaced hub nut (W10528947) and wash plate (W10902814). Tested unit, all components are now properly engaging and unit is running as designed, no leaks detected, job complete."

Arrived on site to test unit for unit giving F8E4 error code water in float. Test unit and found damaged tub on the right side. Tub being damaged in letting water to come out creating a leak. Ordering new tub office to reschedule advised customer not to use. ; ordrng 1 W11409866 (Tub) and 1 2hours (2 hours)

Arrived on site to test unit for no ice production and no water being dispensed. No stored errors for ice maker. Ice maker completed harvest cycles. No water dispensing and ice maker not filling. Removed water filter and unit now dispensing water and ice maker filled properly in service test 45. Advised customer water filter needs replaced. No parts replaced at this time. No leaks detected. Job complete.

Arrived on site to diagnose washer that is not starting cycles. Customer also clarified he had to remove water from it. I ran the unit and found no drain pump action. Checked under unit and found the drain pump wiring broken at the harness T. Because of the location of the break I could not effectively repair the wiring. Ordering new lower harness. Office to schedule when parts arrive. ; ordrng 1 W11643701 (Lower Harness) and 1 W11399437 (Drain Pump)

Arrived onsite for washer load and go detergent issue. Called tech line spoke with GlenSR# 7740658337. Found no feedback from sensor recommended replacing drawer. Ran test and load and go dispenser is working. Customer will monitor job completed. Parts usedW11413407

"WFE320M0JS3 Arrived on site from previous visit to install parts. I installed broil element, lower wireharness, and thermal fuse tested product . Product works as it's designed."

"Arrived on site for customer complaint of unit not washing properly. Found failed actuator, I replaced actuator from truck stock, unit tested good. Part used w11481722"

"Arrived on site for a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11455472,wpw10143759,w11506635"

"JDPSS244LL2 Arrived on site for unit flashing F7E2 code. Upon arrival, enter diagnostics and found F7E2 water sensor error and F5E1 door lock issue. Cleared codes. Proceeded to replace W11460946 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for no iceand loud noise. Ran diagnostic no water to pan,replaced defective water valve ran diagnostic all test passed. W10585391"

"On arrival verified complaint of leaking. Possibly from transport during moving, visual inspection of the unit shows no physical damage to drum or hoses. Bellow has no signs of damage. Drain pump is in good condition. Rust inside shows long history of leaking water as well as a lot of dried soap. Ran quick cycle and found no leaks. Further inspection of unit shows watermarks showing leaking from vent in back. When running quick cycle empty There was a lot of soap like a bubble bath. Customer did state they wash towels that had dawn dish soap in them. Advised customer how to clean the unit and the importance of rinsing those towels before washing. Advised on proper use and care. Job complete no parts installed. Unable to follow up with SW MGMT as it was after hours."

"On arrival verified complaint of unit, making noise, verify voltage and polarity ran time dry and found motors humming Turn drum by hand and motor turns on and heats unit is operating correctly outside of the motor. Replaced motor and unit is now functioning fully. Job complete installed w11364931."

"WFC150M0EB1 Arrived on site on site to replace previously ordered part. Upon arrival, proceeded to replace 8009 bulb. Tested unit and now unit is functioning as designed."

"WRS325SDHZ12 Arrived on site for door handle loose. Upon arrival, found freezer door handle loose. Secured both handles with 1/8 Allen key. Tested unit for door opening and closing. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site for operates then stops with F8-E0 error code. Upon arrival, test unit and confirmed issue of error code F8-E0 for cooling fan to slow. Replaced fan W11107275, and control W11034208. Test unit by preheating to 350. Unit is operating as designed. No gas leaks present at this time. Job complete"

"WFW5605MC1 Arrived on site from previous visit to install parts. I installed drain pump , and pressure swith tested product works as it's designed no water leaks visible from main water supply."

Arrived onsite for not producing ice and accessed and found u it fill spout heater not adequately adhered. Adhered better and insulated with reflective tape. Cleared ice and set to max ice to refill the bin. Unit is now operating as designed. Customer not available for signature at end of service.

Arrived onsite for oil smell and touch panel unresponsive. Reset panel and found all functions and buttons responsive within design specs. Tested for smell and found unit operating properly without generating any failure symtpoms or smells inconsistent with normal operating. All checks good. No resident home at time of ser ide. No signature. No parts.

"Arrived on site to test unit for burner not igniting, tested unit found front right burner not igniting, inspected and found clogged orfice, cleared and tested, unit is now running as designed no leaks detected job complete no parts installed"

"Arrived on site to diagnose range tripping breaker on use. Talked with Jesse who said unit is still.tripping even after we replaced elements / control / burnoff. I replaced the control with one produced after 11/24. Set unit for 500 degree burnoff again. Advised builder a different brand of breaker may need to be used if it keeps tripping. Everything on unit working properly. Called into tech line to document, 7740763910. No additional recommendations. Repair completed. Parts used W11696067. Noone on site to sign ticket."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting power but not coming on. Replaced sump and motor test unit and unit is circulating water at this time no leaks present job complete. No one here to sign W11025157

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, maintenance personnel advised the unit leaks water and does not drain. Upon further inspection, I pressed the cancel button to engage the drain pump and nothing happened. Using my shop vac, I removed the water from the unit and gained access to the drain pump and removed it and tested it. I found the pump getting voltage, but not operating. Using the pump prescreened for today, I installed the new pump and tested and it operated as designed. I found the new pump housing cracked. Also, found the left track rear roller had fallen off and was able to get it back into position. I found the top left corner of the inner door panel is badly damaged as is the outer door panel which is causing the unit to leak water due to the door not sealing properly. I advised maintenance of my findings and am ordering the outer door panel, inner door panel and drain pump. Office to schedule return service due to no service on my tablet to schedule return service. Advised tenant to not use the unit until we return to complete repairs. W10876537; ordrng 1 W10876537 (Drain pump) and 1 W11702834 (Door panel) and 1 W11637956 (Inner door panel)"

Arrived onsite for unit wobbling. I found 3 feet bent and one not on the unit. Indication of the unit being dropped is present with the underside cabinet being bent. Spoke to claims and the underside cabinet will not be covered for repair. Spoke with techline to have it reported SR 7740768239. Call complete. No parts installed. Used 1x sound pad W11113654 on other call.

Arrived onsite for dryer wobbling. I found one of the feet to be broken. I replaced the one foot and checked leveling. I found the back left floor to be unloved causing unit to wobble when pushed back into its place. I was able to level the unit by adding a sound pad to the right side foot as all of the feet were already on last thread. Unit no longer wobbles and adjustments to the back left floor will need to be made. Call complete. Installed 1xW11025920 and 1x sound pad W11113654 from other unit.

"Arrived on site for a range that has a burner that won't work properly. Inspected unit and work area. The customer stated that her right front burner seems to only work on high, regardless of the temperature setting. I tested all burners and confirmed the customers complaint with the right front burner. I found all other burners working properly. I replaced the right front infinite switch and tested the unit. I found the unit working and operating as designed. Call complete. W10857622."

"Arrived on site to replace previously diagnosed parts. Replaced HMI (W11675701) and encoder (W11675700). Started a normal cycle, cycle started and began to progress through. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not dispensing water. Upon arrival customer stated water will stop dispensing intermittently, seems like its getting frozen. Inspected unit, found the issue is the reservoir is freezing up. Unit has proper airflow, return is clear, no food pushed up against the liner. Per GC sealed up all gaps between the liner and outer cabinet to prevent air from leaking out of the RC and causing the unit to overcool. Advised customer to monitor. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for loud noise. Diagnosed loud noise from dual valve,replaced dual valve,ran icemaker fill no loud noise,ran dispenser no loud noise,noise no longer present. W11548535"

On arrival verified complaint tno advancing cycle. Verified voltage and polarity. Ran diag and found f8e1 long fill. Ran test and found all components reactivating correctly but the hot valve is humming and not functioning. Replaced water valve and rechecked u it. Unit is now filling correctly. Job complete plate installed w11210463

"Arrived on site for customer complaint of unit not draining. I found water in the bottom of the tub, ran a drain cycle, unit drained, but it was a slow drain, I went to remove the dishwasher, but the feet are below the wood floor so I can not removed the unit. I informed the customer that the unit needs to be made accessible for us to work on it. ; O-emld tckt"

"Arrived on site to replace previously diagnosed parts. After replacing the stator and rotor, I ran diagnostic test cycle. Found basket was not floating, and therefore not advancing cycles. I removed tub ring and wash plate to try to remove inner basket. Inner basket is seized onto bearing shaft, I added some rust buster to try and free up the inner basket, with no luck. Will need inner and outer tub to complete. Parts used 280146 and wpw10419333 did not get signature ; ordrng 1 W10118182 (Inner basket) and 1 W10193886 (Outer tub)"

Arrived on site to replace dented panel. Replaced panel WPW10330070. Unit is operating as designed. Job complete

"Arrived on site to test unit for cycle not starting. Upon arrival customer stated unit stopped mid cycle and would not unlock the lid. They cycled power, lid unlocked. They attempted to start another load, would not fill. Inspected harness, found drain pump wire broken. Repaired harness using a butt splice and secured harness to prevent future breakage. Tested unit, unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrive onsite to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case, belt, cam, and capacitor. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. W10721967, W11239857, W11395618, and W11449840."

"Arrived on site for dryer making noise, disassembled and isolated wheels. Not making noise, small click from motor. Replaced motor and wheel. Put back to gather but unit was still making noise, ordering drum and 2 man. Also ordering pads. Office will call to schedule. ; ordrng 4 W11113654 (Pad)s and 1 2man (2 man) and 1 W10508188 (Drum)"

Arrived on site with new console for dryer not starting. Removed panel. Replaced conteol panel. Reset power. Verified operation. Call complete. W11378949

"MVW7232HW0 Arrived on site for unit sensing then goes to 'done'. Upon arrival, proceeded to check error codes and found F7E4 basket re engage failure. Cleared codes. Proceeded to inspect underneath unit and found faulty slider. Proceeded to replace W10734521 slider. Tested Unit and now Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for customer complaint of control not responding all the time and that the oven is leaning forward. I found intermittent console issue not responding and found the oven itself is leaning forward. I took pictures of a level placed on the racks inside the oven showing the oven is leaning forward. Ordering Console, and instructed customer to contact builder to either have the cabinet worked on or place a shim under the oven. ; ordrng 1 W11659261 (Console)"

Arrived onsite and replaced the icemaker following no ice production after clearing the fill tube. Found e2 error. Replaced the icemaker and tested. Unit is set up to operate properly. All checks good.

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor, rc fan motor, fc fan motor, hv control, ice maker, right door gasket being torn and rc evap drip pan failures, I removed and replaced the mentioned parts including the access valve and uv dye drier. I evacuated the system, removed and replaced the compressor, access valve and drier and vacuumed the system down to -30/0psi. Installed 6oz of R134a refrigerant and tested in test 4. Unitmis cooling and pressures are good. Removed and replaced the remaining mentioned parts and retested unit and it continues to operate as designed. No water leaks observed during service, job completed."

Arrived on site for water periodically not dispensing water . Found temps too cold and possibility freezing water line also sometime items are freezing on top shelf . No dispensing issues found at time of service . Bumped temp up one notch and adjusted freezer dampner . If problem returns recommended changing control . No parts installed . No water leaks detected at time of service ice . Job complete.

"Arrived on site with parts ordered for bad gearcase and pressure issues. Removed drum. Replaced gearcase, capacitor, actuator, cam, belt, lower harness, agitator and control. Recalibrate and completed diagnsotics, working as designed. No leaks."

"Arrived on site to follow up on sealed system repair. Found system had incredibly low pressure. I added some nitrogen to find the leak. I found a hissing coming from the evaporator, showing evap as source of leak. I removed the evaporator and the drier. I positioned the evap, and tried to install a drier. Had to remove some pipe length to get the new drier on, and the condenser joint flexed and broke requiring replacement. Ordering a condenser and new drier. Office to schedule. Taped off and open ports and lines. Parts used this visit - W10218037, W10843121. ; ordrng 1 WP2313624 (Condenser) and 1 W10843121 (Nom uv drier) and 1 Wpw10218037 (Evap)"

"Arrived on site to test unit for no cool in RC. Tested unit, Rc was at room temp and FC was at 15?. Tested components, found evaporator fan not engaging. Gained access to evaporator fan motor, found no voltage going to the motor. Replaced control (WPW10503278) and evap motor (WPW10128551) as precautionary. Programmed control to 01. Tested unit, evaporator fan is now engaging and RC is beginning to cool. Advised to monitor. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for customer complaint of unit not finishing cycles. Found f0e2 and f0e5, out of balance and suds. Found out customer was using too much soap and has never run a self clean. Unit passed diagnostic tests, instructed customer to use less soap and clean unit 2-3 times a year since they are on soft water."

"WFE320M0JS4 Arrived on site for unit not having power. Upon arrival, disassembled rear cover and found sheet metal touching the terminal spade on the broil element. Proceeded to replace W10856603 broil element and W11531755 harness. Tested unit and now Unit is functioning as designed. ; ordrng 1 W10856603 (Broil element)"

"Arrived on site to inspect unit for damage. Upon arrival found right end cap has a chip. Replaced end cap (W11730267), unit now appears as designed, job complete."

Arrived onsite and found unit with delivery drawer slowly rolling out. Found fridge needed to be level for the tilt of the fridge to hold the drawers in place. Unit is now operating as designed. No parts.

"Arrived onsite for oven not turning on. I found the glow coil to glow however, when testing amperage I found the glow coil to only pull 2.6 amps and then drop. Customer stated sometimes it would work and other times it wouldn't. I replaced the ignitor and tested the unit. Unit is now lighting with no issue and holding flame. No gas leaks present. Call complete. Installed W11176454 IGNTR-OVEN."

Arrived on site to test unit LF cooktop burner not heating properly. Found issue is actually with RF burner. Needing infinite switch replacement. Ordering element as a precautionary. Attached attention note for tenant phone number. No parts replaced at this time. Scheduled for 1/23.; ordrng 1 WP3149400 (RF switch) and 1 W11047722 (RF element)

Arrived on site to replace tub. Replaced tub test unit for leaks not leaks present job complete. W11409866

"Arrived on site for customer complaint of unit not washing properly and customer also noticed that a drain and spin cycle was filling with water and never completed even after 3 hours. I found faulty control, I replaced control, unit tested good. Part used w11627517"

MVW7232HW2 Arrived on site for a washer making loud sounds. On arrival didn't hear anything client said it happened twice in the past 3 or 6 months. Ran diagnostic no error codes i did find washer to be terribly off balance. I balanced the product i titled and inspected found the screw holding stator was lose. Removed and inspected grease case no oil leaks slider looked good. I tightened screw made sure it was balanced and calibrated. Tested in customer mode not and sound out of the ordinary. No parts used product works as it's designed no water leaks visible from main water supply.

Arrived onsite for unit not heating properly. Customer stated the inspector is saying the oven is not getting hot enough. I found out the inspector was using a infrared thermometer. Whirlpool does not advise using this thermometer on these units as they bounce off the walls and provide a wrong reading. I tested unit with my thermo coupler and found unit to be heating as designed and cycling as designed. No issues are present with the oven and it is operating as designed. Call complete. No parts installed.

"Arrived onsire for lid locked. I found the drain pump connection to be OL from the control. Drain pump cover is broken off and will need replacing aswell. The harness and pump are required to complete repair. Will also order new clip for the lower harness. Ordering W11399437 Drain pump, W11591637 Lower Harness, and W11755726 Clip. RS for 01/24/25 AM APPT.; ordrng 1 W11399437 (Drain pump) and 1 W11591637 (Lower Harness) and 1 W11755726 (Clip)"

"Arrived on site to inspect refrigerator not dispensing correct amount of water and displayed PO error and making noises. Upon further inspection, I measured the temperatures FC was -7 RC RC was 34. The customer stated that he had not experienced any temperature issues. I checked the water pressure, and water pressure is good. Right now the ice maker is operating fine, and bin is full but sometimes doesn't produce ice. I ran test 36 and detected that the ice fan is not operating. I ran the other fans and compressors and found them to be good. I checked the top ice maker adapter and found it to be seated correctly with no gaps on rear wall or side. I could not replicate the sound that the customer experienced however could be due to a failing ice box fan. I could not identify a reason why the refrigerator had displayed a PO error. I am ordering the ice box fan, and the evaporator and condenser fan and sound dampening juat in case returning tech finds these to be the cause of the noise the customer is experiencing. W10846539 W11224591W11127829 505587. No water leaks observed during service. I am scheduling for 1/24; ordrng 1 W10846539 (Ice box fan) and 1 W11224591 (Evaporator fan motor) and 1 W11127829 (Condenser fan) and 1 505587 (Mastic)"

RF265LXTY3 Arrived on site for a burner on range staying on . On arrival found front left burner would only stay on high when turned on only. Replaced dual switch tested product works as it's designed. Client kept defective part.

Arrived on site to test unit for door falling. Test unit and found left hinges had come of spring. Secured spring back to hinge test unit and unit test good job complete.

Arrived onsite for unit needing left wheel assembly replaced. Replaced assembly. Job complete. Took pictures and showed customer failed parts. Job complete. Office to run cc on file.

"Arrivedonbsite to inspect refrigerator not dispensing water. Upon further inspection, I found that thr unit was producing ice however, the water was not dispensing. I measured the temperatures, FC -2 RC 36.i gained access dual valve and found it to be operating properly. I found that a small portion of the water line on the reservoir had become frozen due to no being used for a long period of time. I thawed the water line and retested the dispenser. The dispenser is now operating as designed. No water leaks were observed during service. No parts installed"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I used the repair kit to replace the rollers and belt. I tested the unit and found the unit working and operating as designed. Call complete. 4392067.

"Arrived on sitw for ic3 machine not making ice. On arrival confirmed issue and found unit it would only continuously make ice if max ice was on. Found bin thermistor bad again and replaced it with wpw101511923, ran ic3 machine and found it would work with max ic3 off as d3signed. Call complete"

"Arrived on site to test unit for clothes being wet at the end of a cycle. Upon arrival customer stated unit does not heat well and clothes are wet. Ran a vent test, vent test shows restricted airflow. Verified with the paper method. Inspected exhaust outside, found no lint. Removed vent hose, found it packed with lint. Removed all lint and tested unit, airflow has been restored and unit is now running as designed, no parts installed, job complete."

"Arrived on site. Appointment was cancelled by homeowner. No further service needed. Unit is running as designed, job complete."

Arrived onsots for a refrigerator that is still leaking. I specter unit and work area. The customer said that the unit was leaking after the previous technician left and turned off the water. I turned the water on and found d a leak at the filter housing incoming water tube connection. I turned the water off and inspected the tube's. I found the tube's were clean. I replaced the housing and made sure the tube's were completely seated I to the housing. I resupply water and found no leaks present at the housing. I tested the water feature and still found the unit working and operating as designed. Call complete. WP2186443.

Arrived on site to replace bake igniter. Replaced bake igniter test unit and unit test good no gas smell or leaks job complete. WPW10324262

Arrived on site for ice maker not making ice. Upon inspection found ice maker is working. Took pictures also found water supply line kinked causing slow water. Fixed supply line and tested unit is now functioning properly and as designed. No parts used job complete

Arrived on site for unit leaking water. Upon inspection found ice maker fill tube was to short and not sending water into ice maker causing water to run behind the unit. Put extension tube on and tested. Unit is now functioning properly and operating as designed. Used WP2174755. Job complete

Arrived on site for unit leaking water. Upon inspection found ice maker fill tube was to short and not sending water into ice maker causing water to run behind the unit. Put extension tube on and tested. Unit is now functioning properly and operating as designed. Used WPw10496649. Job complete

Arrived onsite for unit making clunking noise. I found the slider broken. I replaced the slider and noticed when putting the rotor back on it was rough and needed to use a hammer to tap it back in. I tested the unit and found same noise present. Gearcase is and and will need replacing along with rotor and clutch. Ordering W10915701 Rotor and W10754448 Clutch. Was unable to reschedule myself or get signature as customer was not present. I installed W10734521 Slider. Office to RS.; ordrng 1 W10915701 (Rotor) and 1 W10754448 (Clutch)

"Arrived on site to install previously diagnosed and ordered part per previous tech. I installed the gearcase and calibrated and tested the washer. The problem still persists and basket will not engage. I verified that the clutch is receiving 120VAC but will not engage. I attempted to gain access to the clutch and slider. however, the bolt stripped as i was removing it. Because of this i will need to reorder the gearcase and return with rge prescreened parts. I am scheduling for 1/24. No water leaks observed during service; ordrng 1 W11449841 (Gearcase)"

"WDT751SAPZ1 Arrived on site for bottom spray arm, not turning. Upon arrival, found bottom spray arm to be faulty and will not manually turning. Proceeded to replace W11579565 arm. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No one available to sign. New construction home"

"Arrived on site to test unit for tripping breaker. Replaced bake(WP9755770), broil(W10856603) and control(W11548749). Removed ground from terminal and heated to 500. Reassembled unit and connected ground back to terminal and heated again to 500. Advised customer to allow to run at 500for a couple hours. Unit is now working as designed. Job complete. Techline and Safety SR#7740768293"

Arrived on site to test unit for unit not starting. Test unit and found start button not responding. Replaced control board test unit and unit test good job complete. W11306302

Arrived onsite and replaced the shifter and motor and capacitor due to complicit and intermittent sequencing that repeatedly resulted in multiple supply circuits tripping during testing. Unit is now operating as designed. Advised maintenance on repair. No signer available at end of service.

"Arrived on site for no ice. Ran diagnostic compressor not powering on,removed unit voltage to compressor good,replaced defective overload ran compressor test passed compressor powered on frost forming on evaporator plate. Due to upcoming weather shut off water source to unit,drained water from valve to prevent valve damage unit is outside in a cabana. W11624931; used 1 W11624931 (Overload) from stock"

"Arrived on site to test unit for vibration sound. Upon arrival customer stated unit vibrates when in use. Started a cook cycle, buzzing sound originated from the right side of the unit. When touching the wrapper, buzzing would go away. Noticed both side of the unit have about a half inch gap allowing the wrapper to warp and create that buzzing noise. Removed unit from cavity, installed padding where the frame meets the wrapper. Reinstalled unit and tested, buzzing noise has been eliminated. Advised if the noise returns to contact builder due to cabinets being too wide. At this time unit is running as designed, no parts installed, job complete."

"Arrived on site for vent not raising. Upon arrival test, test unit and confirmed issue. Test polarity and is good. Found both filter switches were out of position. Inspected both switches and are good. Both brackets snapped into position correctly. Test unit and now raises and lowers correctly. Job complete"

Arrived on site to test unit for spraying water out of FC ice maker. Found water pressure to unit is 86psi. Recommend pressure regulator and line kit. Rescheduled for 1/23. No parts replaced at this time. ; ordrng 1 W10786952 (Pressure valve) and 1 8212547RP (Tube kit)

"Arrive on-site for refrigerator not making ice properly. On arrival confirmed failure and found ice extremely thick, indicating the unit was overfilling. Replaced Wpw10349187 valve and retested icemaker 3 times and found each fill accurately. No leaks present call complete"

"Arrived on site to inspect washer drain pump won't turn off. Upon further inspection, I plugged the unit in and the drain pump came on. Once I was able to get the unit into diagnostics, i found error code F9E1-long drain. Cleared the code and manually tested the pump and it sounded like the impellers were damaged. I canceled testing and tilted the unit back and removed the drain pump to find a sock inside. I removed the debris and found the impeller damaged. Replaced the drain pump and calibrated the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed. W10919003"

"On arrival verified complaint of burned metal on back plate of dryer as well as warped. Back panel visual inspection shows that the panel is normal. The warps are from the formation ugg, the metal at the factory. They are normal and do not pose an issue with functionality of the unit as well as the burned metal is on the heat grate, allowing air into the drum. This is normal as it will discolor with the heat from the direct air from the heating element advice. Customer, the machine is fully functional and that d discolorations are normal. Job complete no parts installed."

"Arrived on site for customer complaint of unit leaking and filling with water. Found failed valve, I replaced valve, unit tested good. No leaks at time of service. Parts used wpw10247306"

"Arrived on site to diagnose drier not heating. I tested the unit and confirmed no heat was present. Checked safety devices and found all passed tests, and element is good. I checked running voltages and found the timer is not sending more than a couple volts, or no volts at all when running. Replaced timer to resolve. Tested unit and confirmed everything working as designed. Parts used - W10894766."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the gearcase, cam, and belt and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11449840, W11239857, and W19711967."

"Arrived on site to test unit for burning smell, customer was sure that they isolated the smell to the washer, inspected washer found control good, no burned wires, found d restriction in drain pump but not more, ran full diagnostic cycle, found errors for over sudding and door unlock failure, but no burning smell detected,unit is running as designed, called safety to document SR#7740725699, job complete"

"Contacted Techline and spoke to Chris. explained to tech issues of doors not being flush. Top right corner of FC door extends slightly pass RC door and bottom of RC door extends slightly pass FC door., tech recommended to try re leveling. SR# 7740626717. Returning tech to contact service manager GC for instructions. Office to reschedule ; ordrng 1 4387828 (Shim)"

Arrived on site to test unit for panel being loose on the left side. Removed back cover to access the mounting screws. Secured all screws correctly and tightened unit test good job complete. No one here to sign

"Arrived on site for dishwasher needing W11409866 tub, w11527778 element, w11416362 sump asm. On arrival reconfirmed, failure and installed parts.Then reassembled and tested unit and found no leaks and dishwasher, working as designed, call complete."

Arrived on site for fridge not making ice .ran temp checks ice box @6 degrees. No frost on evaps . Got e2 IM code . Ran harvest test and bail arm not moving . Replaced ice maker W11658802 did power reset . Ran harvest and fill. All checked normal. No water leaks detected at time of service . Job complete