Arrived at gas range model WFG320M0MS0 to install previously ordered harness. The harness in the package was incorrect; correct part number W11465032 for the oven was on the bag. Need to reorder part with the correct harness. No gas leaks detected at time of service.; ordrng 1 W11465032 (Harness)

"Arrived on site to follow up on refrigerator WRS588FIHZ00 not dispensing ice/water intermittently. Customer said it was perfect for 2 days, then resumed stuttering. I replaced the UI with provided part, which was defective and also causing stuttering. Replacement UI looked used; rear circuit board assembly was not properly seated, and the front LEDs were dim. I put the customer's old UI back in. Recommended repair is to replace the door LW11037733 and control W11089236 at the same time since UI repair did not hold. Requesting auth for new control W11089236 and door LW11037733. Office to schedule when we have both parts. NO WATER LEAKS OBSERVED DURING SERVICE.; O-emld tckt , states that autho needed"

"Arrived on site to inspect washer WTW4850HW3 drain pump always on. Upon further inspection, I found the unit unplugged and plugged it in. Immediately, the drain pump turned on. Per service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks were observed during service, and i made recommendations for use and care, job completed. W11607637"

"Arrived on site to replace previously diagnosed parts. Upon arrival installed RC evaporator fan (W11087438), control (WPW10675033), deli UI (WPW10677119), and main UI (W11387384). Applied power; compressor engaged and frost began forming on evaporator coils. Tested deli UI; remained unresponsive to input. Reseated connectors with no change. Determined deli harness damaged. Deli harness required for return. Ordering part, rescheduled for 11/24.; ordrng 1 W11170612 (Deli harness)"

"Arrived on site to replace previously diagnosed part. Upon arrival replaced warming element (W11041453) and tested; unit is now running as designed, job complete."

Arrived on site for a dishwasher WDF520PADM9 not dispensing detergent. Found one of the stops falling off also. I'm ordering 2 WP8565925 stops for return visit. Will also install the spray arm and dispenser when I return. No leaks detected while on site. ; ordrng 2 WP8565925 (Stops)s

"Arrived on site to test unit WED560LHW2 for noise. Upon arrival engaged dry cycle and heard loud scraping noise internally. Gained access to internal components and found blower wheel cracked. Replaced blower wheel (W11327190) and retested; noise eliminated and unit is now running as designed, job complete."

"Refrigerator WRF757SDHZ02. Customer stated the ice maker stopped working, followed shortly by the refrigerator not cooling properly and lights out in both refrigerator and freezer. Verified refrigerator LED lights out, freezer light out, and damper door ticking and stuck. Checked freezer; evaporator panel completely frosted, and unit not entering defrost. Ordered freezer LED module damper assembly. Will replace icemaker, freezer evaporator fan harness and freezer door handle on return visit. No leaks detected at times of service.; ordrng 1 WPW10479155 (Damper) and 1 W11483116 (Led module)"

"Arrived on site to replace previously ordered parts. Upon arrival, replaced W11758523 ice maker. Upon closer inspection, found fill tube elbow to be warped. Attempted to relieve elbow however the elbow tubing is severely warped. Ordering W11759139 fill tube. No water leaks detected at this time. Advised customer to leave ice maker off until fill tube is replaced. Customer agreed. Office to reschedule ; ordrng 1 W11758072 (Fill tube) and 1 W11759139 (Fill tube)"

"Arrived on site for oil leak. Upon arrival, found gearcase oil saturating the motor shield. Proceeded to replace W11239857 belt, W11449840 gearcase and W10721967 splutch. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"WTW4957PW0. Customer stated washer made loud noise when turned on. Verified noise from underneath. Unplugged washer, tilted it back, disconnected drain pump, and plugged washer back innoise resolved. Attempted diagnostics, but unit would not enter Or accept any command functions. Removed and replaced faulty drain pump w 1 0 9 1 9 0 0 3.and control board w11608056 Recalibrated washer and ran auto test: filled, agitated, drained, and spun. Washer working as intended. No leaks detected at time of service."

Arrived on site for a microwave WMH32519HZ07 with a loose control panel. Found the bottom right hook is broken so i replaced the panel w11184551. Unit is operating as designed.

Arrived on site for a dishwasher KDTM405PPS1 making sounds when cycling. Found unit getting F10E2 for vent motor problem. When I tested it in could here the vent squealing. I replaced the vent w11649995 and tested again. Unit is operating as designed now. No leaks detected while on site

Arrived on site for a oven KOES430RSS00 only heating to 177 degrees. I found it using Celsius instead of Fahrenheit. I showed the customer how to change the settings. Unit is operating as designed.

Arrived onsite for dryer WED560LHW2 having front panel damage. Took pics. Replaced panel W11752163. Could not test as unit did not have a power cord installed. Job complete

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the control panel fascia and tested on Timed Dry with no heat. Using my vent test kit, I tested the airflow to the unit, and it failed (poor airflow). I made recommendations for use and care and explained the importance of having the vents cleaned. No lint observed during service, job completed. W11158455"

Arrived onsite WRFF3536SZ00 and found unit with failed compressor no cool. Compressor will not kickover. Ordering compressor and other related parts. Exparts. Office to reschedule.; ordrng 1 W11758994 (Compressor) and 1 W11782398 (Main board) and 1 W11767624 (Emi reactor) and 1 W11758377 (Evap) and 1 WPW10143759 (Due drier) and 1 W11506635 (Access valve) and 1 W11768005 (Ui PCB)

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the front left burner. In the process of removing the harness from the old burner, I found the purple wire and orange wire of the harness broken. I repaired the wires and tested the unit, and it is operating as designed. Job completed. W11563195"

"Arrived on site to inspect refrigerator JF42NXFXDE02 no cool. Upon further inspection, I found the unit on and could hear the fans and compressor on. I turned the unit off and attached my gauges to the sealed system, and once the unit equalized, I turned it back on and placed it in diagnostics and tested the sealed system in test 10. Once the unit compressor came on and the refrigerant began to flow, I could hear what sounded like water rushing through the system lines. My pressures were way off and did not change from subtest 4 to 5. I evacuated the system and removed and replaced the UV dye drier due to a possible restriction in the drier. Vacuumed the system down to -30/0 psi. Installed 4.5oz of R134a refrigerant and allowed the system to equalize. Once it had equalized, I turned the power on to the unit and placed it in diagnostics, and tested in test 10. Once the unit was in subtest 5, my pressures were reading 1/110 psi. I allowed the unit to run for approximately 15 mins before removing my gauges, and it continued to stay pressurized properly. I recommended that the customer allow the unit to cool for 24 hours and contact our office if the unit fails to get to set temps. Unit is currently operating as designed, and no water leaks observed during service, job completed. WPW10143759"

Arrived onsite for dishwasher KDTE204KPS3 with dented side panel. Inspected and found front door panel is needed. Ordering outer door panel ; ordrng 1 W11416371 (Stainless panel) and 2 W10826179 (Handle screws)s and 2 W11157086 (Handle stud)s

"Arrived onsite for unit not completing cycle and getting stuck with one minute left for 1 hr or more. Replaced control W11549931 and pressure sensor switch W11316246. Also spoke to techline and spoke to Chris SR# 21608559. If symptoms persist, recommend ordering UI."

Arrived onsite for range JGRP548HL05 continuing to spark after ignition. Found unit not properly polarized. Not wired properly. Corrected wiring and tested. Unit is now functioning properly. Job complete

"Arrived on site to look at model WTW4957PW0 for customer complaint of drain pump running constantly. I replaced control under S153EB, unit tested good. Part usedw11608056"

"Arrived on site to look at model MVW7232HC0 for customer complaint of unit not starting cycle. Found error code f7e4 found unit will need gearcase, stator, rotor, clutch, and slider due to rotor bolt stripped. ; ordrng 1 W11551646 (Spanner nut) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10915701 (Rotor)"

"Arrived on site to replace previously diagnosed parts on model WRS325SDHZ08, when I arrived I found unit low on refrigerant and unit had previously had a sealed system repair done. I couldn't find any evidence of dye anywhere so either there is a leak in the cabinet of the unit or it was not charged properly from previous company. I evacuated refrigerant and charged to manufacture specs. Instructed the customer to monitor closely for temperature changes."

"Arrived on site to replace previously diagnosed parts on model WTW4855HW3, I replaced switch, calibrated and tested, unit is working and filling as designed. Parts used w11168256"

"Arrived on site to look at model WFW560CHW4 for customer complaint of unit not powering on. Found issue with control and UI control. I replaced control and UI control, tested unit, unit tested good. Parts usedw11325580 and w11549931"

Arrived on site for refrigerator not making ice and making a loud noise. Cycked icemaker and heard a clicking noise as it cycled. When calling for water the valve made a loud noise and did not put any water. Replaced icemaker. Found water was off. Tested and still getting a buzz from the valve but water now fills. Replaced water valve as well. Icemaker cycled and filled as normal. Call complete. W11455232

"Arrived on site to look at model WDF332PAMS0 for customer complaint of unit tuning on by itself at times, and not turning on at all at times. Found error codes f2e2 and f5e2 found issue with the control/UI as well as door latch. Ordering parts ; ordrng 1 WPW10653840 (Door latch)"

Arrived onsite for refrigerator WRS335SDHM07 operating loudly. Found customers' complaints of fan running lowdly and for extended time. Called techline as this is the second visit. Spoke to Curt SR#21610272. Found unit is operating within spec and not excess of decibel rating. Unit is cooling properly. Per manufacturer unit is operating as designed. Job complete

Arrived on site with parts for overflowing ice machine. I replaced the bin thermistor. Verified operation. Call complete.

"Arrived on site to test unit WRS325SDHZ12 for noise. Upon arrival customer stated unit intermittently produces vibrational noise of unknown origin. Entered service mode and activated compressor and evaporator fan; no abnormal noises detected. Confirmed no defrost issues and damper control operates normally. Unable to duplicate symptom. As precautionary measure installed sound pads (W11113654) X2 from job (467702) behind machine compartment panel and raised front of unit to eliminate cardboard contact with floor. Advised customer to record noise on video if it returns for accurate pinpointing. At the time of service unit is running as designed, no leaks detected, job complete."

Arrived on site for door being loose. Found upper right side of panel not connected to door. Found screw was threaded out. Installed 2 screws on slots available. Door not closing and working properly. Call complete. No parts.

"Arrived on site to replace previously diagnosed parts. Upon arrival installed FC ice maker (W11717180), RC ice maker (W11658802), and ice door (W11171728). Verified ice maker housing fully seated against valero seal with no air gaps present. Executed harvest cycle on both RC and FC ice makers; both harvested successfully and filled with correct water volume. Unit is now running as designed, no leaks detected, job complete."

Arrived on site with new external drain pump. Found rear legs were higher so unit was leaning forward and not toward the back. Replaced drain pump. Verified operarion. Call complete.

"Arrived on site to test unit for not working properly, tested unit found control activating erratic, attempted to put into diagnostic cycle but it shuts off, replaced control and tested but unit will not go into spin, inspected under unit and found failed capacitor, replaced shift actuator as well as precautionary and tested, unit is now running as designed no leaks detected job complete installed W11227944, W11212745, W11502823"

"WTW4816FW3 Arrived on site for a washer stuck in drain mode. On arrival, I verified long drain a failed control board. I replaced the control board, calibrated, and then tested the product, is working as its designed with no water leaks visible from the main water supply"

"Arrived on site to test unit for FL valve not turning, tested unit found valve ceased, replaced valve and tested unit is now running as designed no leaks detected job complete installed WPW10206288"

"Arrived on site. Ice bin full,removed bin,replaced coupler on auger motor shaft,reinstalled bin tested ice dispenser unit working as designed. Wp2220458"

"WDT550SAPW00 Arrived on site for a dishwasher leaking water. On arrival, I verified that water was leaking on the right front side. It looked like soapy water. Further inspection, I found that the rinse aid settings were on level 6, causing too much suds. I adjusted the level to 1, and then tested product is working as its designed with no water leaks visible from the main water supply. No parts needed."

"Arrived onsite MVW5435PW0 for complaint of tripping the breaker. Found afci breaker in use. Ran through battery if tests and found unit is operating as designed without tripping the breaker on all base functions, however, case history wild indicate a high probability of nuissance tripping duento the code required breaker in use being overly sensitive to normative changes in the motor draw. Washer ris in correct working order. Recommended the use of a compatible breaker for the dedicated washer circuit."

Arrived onsite for KRFC302ESS09 and leveled doors to make visually correct. Turned on humidity control and used shim 4387828A. Unit is now correct. All checks good. No signer available.

"Arrived on site to test unit KSGG700ESS7 for timer not functioning properly. Upon arrival customer stated timer starts counting down but then stalls and stops progressing. Tested by initiating bake cycle and setting 2-minute timer; countdown completed correctly. Observed customer operation and found timer being set in hours instead of minutes. Educated customer on proper minute vs. hour timer selection. Customer confirmed understanding and successfully demonstrated correct operation. Unit is running as designed, no gas leak detected, job complete."

"Arrived on site to test unit for not cooling, tested unit found compressor attempting to start but shuts off on thermal, replaced start device and tested but compressor is still pulling 9 amps and shuting off, failed compressor, replaced compressor, dye drier and access valve vacuumed system for 30 minutes, vacuum held good, charged system with 51g of R600, evaporator developed a good frost pattern, advised customer to monitor for the next 23 hours before loading, at this time unit is running as designed no leaks detected job complete installed W11524472, W11506635, WPW10143759, W11686820"

Arrived onsite for WOS51EC0HS20 failed console corrupted display and repaired by installing new console W11600370. Tested unit. All Checks good. No signer available.

"WTW4307SW0 Arrived on site from previous visit to install parts. I installed the control board and the water valves. I calibrated and then tested the product, is working as its designed with no water leaks visible from the main water supply. I also notified the client that his washer will not always fill up to the top with water as the manual says."

"NTW4516FW4 Arrived on site for a washer stuck sensing. On arrival, I verified the serial number wasn't the correct one on file . I notified the office, and they said the one they wanted serviced was out of warranty. No work done."

"WMH31017HZ11 Arrived on site for a otr microwave, not heating. On arrival, I verified no heat after testing the diode found the issue. I replaced the diode and tested with a cup of water product is working as its designed."

"Arrived on site for no ice. Ran icemaker diagnostic, with door closed icemaker will not run,while opening door icemaker will run diagnosed unit will need a new freezer door also found a defective top led module ordering door and led module ; ordrng 1 W11465903 (Fzr door) and 1 WPW10277958 (Fitting) and 1 WP4373559 (Fitting) and 1 W11226500 (Led)"

"Arrived to unit 257. Replaced defective freezer door,checked door operation and seal good. No one available for signature. Lw10904379"

Arrived on site for no water.diagnosed a defective inlet tube ordering a new inlet tube ; ordrng 1 W11162040 (Inlet tube) and 1 W11162042 (Housing)

"Arrived on site to diagnose gas cooktop WCGK5036PS00 with gas odor when not in use. Customer informed me the unit was inspected by the builder who changed out the gas supply line. Customer had video of the builder using a sniffer which went off on the front 2 burners. I bubble tested every joint, hose, and orifices and found NO leaks at all. I showed the customer my test and advised on findings. No repair needed since no leaks verified. Elements are not leaking. Call completed."

"Arrived on site to follow up with refrigerator WRS571CIHZ04 that has flickering upper freezer light. On arrival, light was completely out. I found the socket was not in the lower location and not the upper location. I replaced the bulb with new W11216993 only and this solved the flickering issue. Socket is a basic couple pieces of copper that looked intact, so LED bulb should fully resolve issue. If issue returns we can try proper socket (Part 4387478); any issue past that is likely related to wiring. Repair completed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to diagnose Jenn-Air oven MODEL NUMBER JJW2830LL01 with F9E0 error code indicating miswire. Upon arrival, unit was stuck in F2E1 stuck key recycling loop. Unable to enter diagnostic mode for further testing. Ordering console to resolve issue and continue troubleshooting. Office will contact customer to schedule return when part arrives. Builder not present to sign ticket. ; ordrng 1 W11598133 (Console)"

"Arrived on site for refrigerator WRS315SDHZ02 with issue of refrigerator side is freezing food. Upon arrival, customer states that icecream containers are also soft. I test temperatures and get 10 in fc. Found food packaging completely blocking freezer vent preventing air circulation. The frost pattern is correct. I removed packaging from vent and test temperatures and now getting correct temperature. Unit is operating as designed. Job complete"

"Arrived on site for range WFG320M0MS0 with issue of strong gas smell. Upon arrival, inspected unit. The gas is on. The cooktop operates correctly. The smell is when oven is used. I found air shutter wide open. I adjusted air shutter and ran unit at 350 degrees. Unit is operating as designed. No gas leaks present. Job complete"

Arrived on site for washer WDF332PAMS0 to install previously ordered part. Replaced hose WPW10545278. Test unit and is operating as designed. No leaks present. Job complete

"Arrived on site for dishwasher KDTM384ESS0 with issue of top rack rail broke. Upon arrival, inspected unit and found top right adjuster has failed . Replaced 1 adjuster WPW10546503. Unit is operating as designed. No leaks present. Job complete"

Arrived on site to inspect refrigerator model KRFF507HPS02 not producing ice. Upon further inspection I gained access to the ice make and found that the fill tube had frozen due to the connector for the fill tube heater being disconnected. I verified proper operating of the heater. I thawed the fill tube and reconnected the connections and reassembled the machines and tested. The unit is now operating as designed. No water leaks observed during service.

"Arrived on site to inspect refrigerator with light out in the FC. Upon further inspection, I gained access to the led module and found that it failed internally. I removed and replaced the light assembly W11226500. The unit is now operating as designed. No water leaks observed during service. W11226500"

"Arrived on site to inspect washer model MVWX655DW1 not advancing past sensing. Upon further inspection, I placed the machine into diagnostics and observed error F8E1 (long fill) I tested the valves and found that the machine was not letting the machine fill with cold water. I verified that the solenoid had failed and seized. I replaced the housing W11127357 assembly and reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service."

"Arrived on site to inspect dishwasher model WDP540HAMZ4 not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11613479"

Arrived on site to inspect microwave model WMH53521HZ06 clock changing to 24hr clock and uneven heating. Upon further inspection I verified proper voltage and polarity at the outlet. I ran an output test with 2cups of water at 70 degrees. I ran it for 1 minute and found the temperature rose to 120 degrees indicating that the microwave is heating properly. I called techline to address the issue with the clock changing time. Techline recommended replacing the control and verified that output test was good. I replaced the control and reassembled and tested the unit and it is operating as designed.

"Arrived on site for range KSDG950ESS1 with issue of oven not heating. Upon arrival, ran diagnostics and there are no saved error codes. Ran both bake and broil and confirmed no heat. When testing thermal fuse was brittle and fell apart. When calling for bake and broil there is no voltage to fuse or elements. Replaced fuse WP3196548 and control W11100513. I test unit by preheating to 350. Unit is operating as designed. No gas leaks detected at this time"

Arrived on site to inspect oven tripping the circuit breaker. Upon further inspection I was able to reset the breaker. I verified proper wiring and incoming voltage. I measured approximately 17 amps of current while oven was in use. I replaced the control and removed the ground connection and placed the unit into bake at 500 for 20 min. I reconnected the ground and set the bake for 2 hrs. The unit is no longer tripping the breaker. W11649350

Arrived on site for unit leaking water from bottom. Ran test cycle and monitored unit for leaks unit did not leak during test cycle. Ran normal wash and monitored unit but still can't find a leak. Checked both water connections inspected pressure hose and drain pump still cannot find a leak. Customer will monitor no leaks present at this time job completed

Arrived onsite for dryer not operating. I found voltages and wiring correct. I tested the continuity in the dryer thermal fuse as it has power but no operation and I found the thermal fuse opened. I replaced the WP3392519 THERMAL FUSE and tested unit. Unit now operates as designed and advised maintenance to have the vents cleaned. Call complete.

"Arrived on site for dryer, not turning on. Inspected unit upon arrival found unit wasn't hooked up correctly at terminal block. Connected unit power source correctly and tested. Unit is now functioning properly and as designed to"

Arrived at unit 1126 for washer draining. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. Under S code S153EB I replaced the W11608056 CNTRL-ELEC. Tested unit and now operates as designed with no leaks present. Call complete. Maintenance not onsite for signature.

"Arrived on site for washer, not completing cycle. Upon arrival, customer cannot locate unit at this time. Customer will call in and resubmit work order once unit is located"

Arrived on site for unit knot drying. Upon arrival found unit missing power cord. Connected power cord and tested. Unit is now heating properly and temperatures are fluctuating correctly. Unit is now functioning properly.And as designed to job complete

Arrived onsite for unit constantly draining. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. I replaced the W11607637 Control under s-code S153EB and tested unit. Unit now operates as designed and no leaks are present during time of service. Call complete.

Arrived on site for dryer not spinning. Inspected unit found unit dealt had snapped. Issue kept happening due to motor drive being loose and moving around inside unit. Secured motor drive and replace belt and tested. Unit is now functioning properly and as designed to job complete. No one on site for signature

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit not cooling both cabinets. Inspected unit found compressor not turning on. Removed evap cover to inspect frost pattern but no frosting is accusing. Tried unplugging unit but still compressor won't turn on. Unit will need a sealed system repair. Ordering parts office to reschedule please allow return tech 2hrs for repair ; ordrng 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W11557671 (Compressor)

Arrived on site for unit tripping breaker. Replaced both elements and allowed broil to reach 350 unit reached temperature without tripping the breaker. Canceled out royal and turned on bake.And allowed unit to reach five hundred degrees unit still did not trip breaker. Allowing unit to do factory burn off.Customer is home and will turn off after one hour.Job completed

"Arrived on site for washing machine needing rebuild. On arrival installed w11393685, w10915701, w10734521, w10734521, w10915700, w11550891, , w10811960, w11219115. Washer was outside on back porch on arrival and was unable to test for leaks. Call complete"

Arrived on site for refrigerator not making ice. On arrival found ice tray broken from motor and replaced it with w 11700250 then tested ice maker and found it working as designed with no leaks and informed customer to allow three days for unit to fill bin call complete.

"Arrived on site for dryer, taking too long to dry clothes. On arrival I was able to confirm the dryer is working as design and the heating element and thermal cutoffs are all functional. I found airflow from dryer great when the vent hose was removed. But after using a burrow scope, I found a clog in the wall of the home, an instructed customer, they would need a drier bank cleaning in order to help prevent any further issues before using dryer. Unit is working as designed call complete."

"I arrived on site for washing machine that was not completing cycles or spinning clothes out all the way. Upon further inspection, i've found no error codes and diagnostics, but I ran three back to back spin and drain test and on test number two I found the lidlock is intermittently failing to register when it's locked or unlocked and not allowing the control board to finish out a cycle. Because the lidlock is wired into the water valve harness before it gets to the control, it is also the reason the unit is filling up at the end of cycles at random. I also found the mounting brackets to the fabrics.Oftener dispenser, broken and replaced it with w11160642. I am ordering WPW10482836 latch and rescheduled customer for 11.24.25; ordrng 1 WPW10482836 (Latchc)"

Arrivec on site for washer over filling. On arrival found f68 in diagnostic. Found clog in pressure hos3 and cleared it. Tested washer and found it working as designed. Call complete

Arrivec on site dropout downgrading not drying. On arrival i found no errors. I found element received 120vac and had a stable 8 amp draw. Customer is using rinse aid. I reported findings to techline and was instructed to have customer run longer cycle. Per techline nonrepair can be done to improve drying performance further. Case# 21610462. Call complete

Arrived on site for no cool fridge and lights are out in fresh food section. Found no frost pattern on evap. Fan is working . Compressor not running . Replaced start device and Compressor started running . Pulling 1 amp . Started getting frost pattern . Found bulbs in fresh food section burned out . Advised to replace with 40W appliance bulbs only . No water leaks detected at time of service. Job complete

"Arrived on site to test unit for microwave not heating, customer stated that sometimes it heats and sometimes it doesn't, tested unit found unit is heating but customer was not aware that unit needs to be closed from the center of the handle so the door does not bounce back from the switches, at this time unit is running as designed job complete no parts installed"

"Arrived on site to look at model WRX735SDHZ02 for customer complaint of unit leaking out of freezer compartment. Found unitnwasnt draining properly due to an issue with the drain tube extension. I replaced drain tube and cleared the ice build up, unit tested good. Part used w10619951 part cost $60.65 service $259.99 tax $26.45 total $347.09 collected payment on check $347.09 CK Auth# 4RCT43"

"Arrived on site to look at model WRS571CIHZ00 for customer complaint of unit not producing ice. Found failed harvest test in diagnostic mode. I replaced ice maker, unit passed harvest test. Part used w10873791"

"Arrived on site for vent grille not coming up. Upon arrival, customer stated they heard the motor running but seemed like it will struggle to lift so customer unplugged unit. As soon as I plugged unit in, vent operated as normal. Checked polarity on outlet and found it was within specs. Ran multiple tests and cannot recreate issue. Customer witnessed full diagnostic process. Advised customer to monitor unit and call back if issue occurs again. Charged customer service fee $149.99 plus tax totaling $162.36. No parts needed. Unit is functioning as designed. $162.36 CC Auth# 3A3CYY"

"Arrived on site for range JDRP430WP01 with issue of control giving error codes. Upon arrival, inspected unit. Confirmed error F6-E6 UI and AM1 communication error. I power cycled unit. The error has cleared. Test unit by preheating to350 and preheated correctly. Unit is operating as designed. Job complete. Please charge service fee to c.c on file"

"Arrived on site for wellness checkup. Upon arrival, checked error codes and found F5E3 lid lock will not unlock, F2E1 stuck key, F7E9 locked rotor. Cleared codes. Proceeded to run diagnostics and found no issues. Water pressure is good flowing to the machine. Proceeded to check suspension and found the dampening is loose a bit of tolerance. Also found gearcase oil on the rotor. Advised also to customer the UI known to go bad couple years of owning the machine when the F2E1 code is stored in the codes. Customer did mention one time the start button would not work and had to unplug and plug back machine. On cleaning the machine, advised customer to use the Clean Washer cycle with any cleaning tablet or baking soda/vinegar. Customer agreed. Charged wellness fee of $149.99 plus tax totaling $162.36. Unit is functioning as designed. No parts needed. No water leaks detected at this time. $162.36 CC Auth# EXJJK9"

"Arrived on site for washer MTW4200SW with issue of leaking from underneath. Upon arrival, test unit and leak is coming from dispenser portion of valve assembly. Need to order valve assembly. Office to reschedule ; ordrng 1 W11797439 (Valve assembly)"

"Arrived on site for washer NTW4516FW4 with drain pump running continuously. Upon arrival customer, ran diagnostics and get error codes F3-E1 pressure system fault. Replaced control W116083811 per service pointer SP W11766193. Test unit and is operating as designed. No leaks present. Job complete. Please use s153eb for part and labor"

"Arrived on site for display showing 0 and the drawer not closing, customer had already properly set draer on track so it is now working. Advised customer on how to change set temperature. Unit is working as designes. Sold 2 air filters and advised on how to change water filter. Call complete. 23.38 Auth code: 3N3TL9"

Arrived onsite WFW6605MC1 for leaking and SD error. Also off balance on certain loads. Tested and found unit operating as designed. Provided use and care advice including a clean washer cycle to eliminate suds build up. No parts

Arrived on site for a cooktop KCGS356ESS05 not staying lit. This is the center burner with 2 orifices. Found both were clogged so i cleaned them and advised the customer how to maintain the cooktop. Unit is staying lit at the lowest setting. Customer was concerned that when he blew on it multiple times it eventually went out. I explained that this burner has the lowest setting and it's operating as designed. No leaks detected while on site. Called safety to report. Sr#21545345

Arrived onsite for WTW4855HW3 for f3e1 continuous drain error. Replaced the control W11607637 to repair. Calibrated and tested. All checks good.

"Arrived onsite for washer WTW4816FW3 with f3e1 continuous drain error. Repalced control w11603810 to repair. Tested and calibrated, unit is now operating as designed. No signer available."

Arrived onsite and found unit operating with concerns about time left on the clock when the cycle is over. Oversuds F0E2. cleared code and tested. Unit is operating as designed at time of service. No parts. No leaks at time of service. Explained findings to customer.

"Arrived onsite and found unit operating at set 35f and 35 f under top shelf food container, see pic. Customer called back because milk had spoiled the day following previous service, however this is likely because the temp was set too high prior and the milk was already spoiling. However temp control is run through the User interface and I am ordering the user interface to resolve issue, the interface is discontinued and likely cannot be sourced. Temps at time of service are 35f and 0f. Recommended customer to use fridge thermometer to corroborate data and provide peace of mind. ; ordrng 1 W10291950 (Ui assembly stainless)"

Arrived onsite WDT920SADM3 and replaced the sump and motor WPW10671942 to resolve bad fit with leak. Unit is now operating leak free. Advised customer on repair. No leaks observed at time of service. All checks good.

Arrived onsite and diagnosed MEDB855DC4 with no heat. Found bad heating element. Quoted $88.43 for the part and $214.99 service and labor. Completed repair and tested unit. Unit is now operating as designed. Advised customer on repair. Charged balance of $328.45 CK Auth# K439RX