We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. Homeowner to thaw unit for 24hrs prior to use and has signed defrost waiver.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Pflugerville, TX 78660
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a cooktop with broken grate. Found rt side grate broken and installed new grates. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS3
Near Waco, TX 76710
Jonathan M
Job Details: 08/02/2022
"Arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. When the unit through diagnostics and found the washer motor not running after the fill. The customer also advised that their detergent dispenser was not releasing their rinse aid. Attempted to contact the extended warranty and after 25 minutes of attempting to contact the extended warranty, the customer advised that they would not be able to get a hold of them until the morning and did not want to proceed further with any repairs until authorization was given. The customer advised that they would be in contact with the office in the morning after they get a hold of their extended warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW3
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to inspect dishwasher control panel not working. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the sump/motor assembly failed. Advanced through testing and the dispenser, drain pump, and element all operated as designed. I am ordering the sumo/motor assembly. No water leaks observed during service.; ordrng 1 WPW10482480 (Sump/motor assembly)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78748
Kevin
Job Details: 08/02/2022
"Arrived on site and inspected washer and found lid on the left-hand side is broken. Took pictures, if lid is held down it will lock properly and automatic test 51 will complete. A new lid will be needed to correct issue. Also take picture of model serial number it did not upload properly; ordrng 1 W11259006 (Lid) and 4 WP693995 (Screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Volente, TX 78641
Kimo
Job Details: 08/02/2022
Arrived onsite for leaking dishwasher. Upon inspection I found a hole in the tub; ordrng 1 W11513977 (TUB-DISHWR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB01
Near Round Rock, TX 78665
Gerry C
Job Details: 08/02/2022
Arrived on site to diagnose evaporator frost/ice issue. The CX had already ran the unit through a manual defrost. After monitoring for a couple of days the CX reports that the issue was resolved. I found that the railing on the upper FC shelf was catching. My diagnosis is that the upper FC shelf prevented the Fc door from closing properly. I adjusted the rails and the freezer door closes as designed. The CX also mentioned ice maker creating chunks of Ice. I found that the ice maker mold lining was deteriorating No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS00
Near Austin, TX 78746
Luis
Job Details: 08/02/2022
"Arrived on site for not dispensing ice and icemaker issues. Found large icicles leaking from housing unit will need a new icemaker. Tested dispenser motor not powering on,removed housing cover found broken and corroded harness will order new motor and will have to repair wires and pins. WPW10277448 (Icemaker)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose an ice machine that is not producing ice properly. Found circ pump not sending unit into harvest properly and it will need to be replaced to complete repairs. Office to set return appointment; ordrng 1 W11542867 (Pump w/ sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Little River-Academy, TX 76554
David Z
Job Details: 08/02/2022
"Arrived on site to diagnose refrigerator that was not cooling in the RC. On arrival found unit unplugged. Plugged unit in and found whenever the compressor tries to kick on it just makes a loud buzzing sound and clicks off, unit never starts. Linked this to a failed compressor Talked with service management who is ordering parts to resolve R600 sealed system. ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to inspect dryer not operating. Upon further inspection, the customer demonstrated what the unit is doing by pressing on the start button and the unit would come on, but once she let go of the button, the unit turned off. I removed the control panel and found the control board shorted out (photo). I am ordering the board and scheduled return service for 08/06/22. No lint observed during service.; ordrng 1 WPW10476828 (Control board) and 1 279827 (Motor)"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near New Braunfels, TX 78132
Andrew
Job Details: 08/02/2022
Arrived on site to inspect unit for blemishes in finish. Found both doors he scratches/discoloration. Needing both oven doors. Please inspect parts for damage. Office to reschedule. ; ordrng 1 W11315557 (Glass door) and 1 W11315559 (Glass door)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP03
Near Leander, TX 78641
Kimo
Job Details: 08/02/2022
Arrived onsite for refrigerator with torn rc door gaskets. Upon inspection I found that both rc door gaskets where torn. I replaced them and the customer brought to my attention that the rc is warm upon further inspection I found that there was some ice/frost buildup on the back of rc. Which indicates a defrost issue may need Evap cover I am ordering 1x evap cover and refrigerator for 08/09/22; ordrng 1 W11395641 (COVER-EVAP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Coupland, TX 78615
Cliff
Job Details: 08/02/2022
"Arrived on site to diagnose a refrigerator that is not producing ice. Found E5 thermistor error saved in control, and fc temps between -1 and 5 degrees. Icemaker will need to be replaced to complete repairs. Return date set for 8/11.; ordrng 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Matthew
Job Details: 08/02/2022
"Unit 3073. Arrived onsite for refrigerator not working. Upon arrival inspected unit. Found freezer side at temp but refrigerator side warm. Found frost buildup on evaporator cover. Put unit in diagnostics and was able to force defrost. Unit have communication issues during defrost cycle. Ordering defrost sensor, control and UI. Office to reschedule ; ordrng 1 W11546609 (Control) and 1 W11203289 (Ui) and 1 W11546681 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Hewitt, TX 76643
Jonathan M
Job Details: 08/02/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the unit is somewhat cooling the freezer but its not actually freezing new items. She advised the refrigerator section is completely not cooling. Opened up the freezer and found evidence of a defrost issue at the evaporator. Tested resistance through the heater and found proper resistance. Ordering the user interface, freezer harness, control and evaporator thermistor for repair. The office will need to contact the customer about a reschedule date due to limited parts availability.; ordrng 1 W11518204 (UI) and 1 WP2323198 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrew
Job Details: 08/02/2022
"Arris on site to replace FC door. Replaced door, tested unit, unit working as designed. Needing new ice bin. Office to reschedule. ; ordrng 1 W11347840 (Ice bin)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Elgin, TX 78621
Joe Z
Job Details: 08/02/2022
"Arrived onsite for Drum not turning.Drum not turning, upon arrival ran diagnostics and got error codes F9-E1 drain pump, F7-E6 motor circuit open, F0-E8 water ring. Inspected drain pump and resistance was out of range. Replaced drain pump. Rand components test on drain pump and still not energizing. Am not getting voltage from control to drain pump. Am getting a good resistance on new drain pump at control . Need to replace control. Ordering control. Office to reschedule ; ordrng 1 W11543997 (Control)"
We serviced a
WHIRLPOOL OVEN
Model JJW2830LL00
Near Georgetown, TX 78628
Paul
Job Details: 08/02/2022
Arrived onsite for a wall oven with a broken door glass. I found the inner and outer door glass had been shattered and taped up. Possibly all the glass is shattered and was only sent with the outer door. Ordering W11602610 inner door glass and W11600213 GLASS-DOOR and will return with the outer door glass that was prescreened. Office to RS.; ordrng 1 W11602610 (Inner door glass) and 1 W11600213 (GLASS-DOOR)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorena, TX 76655
Jonathan M
Job Details: 08/02/2022
"Arrived on site for a washing machine that is going off balance and will not complete cycles. Inspected unit and work area. Tested the suspension in, suspension shot. While testing the suspension I found the basket wobbling inside of the tub. Was able to shake the basket from side to side while holding the tub. Went to remove the agitator and found the agitator stuck regardless of whether I used a crowbar or a dryer belt. The unit will need a full rebuild for repair including basket, tub, gear case, filter, cam, belt, and suspension. Please schedule the service for two hours and two men. The office will need to contact extended warranty for authorization and contact the customer back once parts become available, if authorization is given for a return visit.; ordrng 1 W10902814 (Agitator) and 6 WP8533953 (Screws)s and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11089264 (Filter) and 1 WP8533928 (Filter screw)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78722
Matthew
Job Details: 08/02/2022
Arrived onsite for refrigerator freezer door not functioning properly. Found door is dented and left side slide has play. Will need to order freezer door and return with slides. Office to reschedule ; ordrng 1 12977880SQ (Freezer doot) and 1 W10876598 (Plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Del Valle, TX 78617
Matthew
Job Details: 08/02/2022
"Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found 2-3 batches of ice harvested. Forced harvest on current batch and did complete. Checked evaporator and found heavy frost accumulation only on the lower 1/3 of the evaporator. Took amp draw on compressor, at .7 amps. Took pressure readings and found only equalized to 30/75 psi after 5 minutes. Initial running pressure at -10/145. unit has intermittent cooling periods. Customer stated unit has seen having cooling issues from the beginning. Called tech line for assistance. Tech diagnosed Floating restriction. Recommended Replacing dryer and evacuating system with nitrogen. Suggested Moisture in the system . Need to attempt to clear restriction. Provided SR#7734255034. ; ordrng 1 Nitrogen (Nitrogen) and 1 WPW10143759 (Uv dryer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78750
Scott
Job Details: 08/02/2022
"Arrived on site for washer not filling properly . Ran diagnostics, no error codes . Ran diagnostics wash , making small noise in spin . Still not filling properly . Found gearcase leaking oil oil and actuator ohm way out of range . Unit is unable to gauge load size . Ordering gearcase , actuator , cam kit , belt , motor ,hub . AUTHO Also ordering wash plate if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W10870913 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10808317 (Belt) and 1 W10815026 (Actuator) and 1 W10006487 (Motor) and 1 W10396887 (Hub) and 1 W10834890 (Wash plate) and 1 W10834890 (Wash plate) and 1 Autho"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near New Braunfels, TX 78130
Andrew
Job Details: 08/02/2022
Arrived on site to test unit for not cooling properly. Found evap frosted over. Attempted multiple times to put unit into diagnostics with no success. Lights not illuminating on control. Verified proper voltage and no loose connections. Recommend replacing control and evap thermistor. Office to reschedule. ; ordrng 1 W11496886 (Control box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78705
Luis
Job Details: 08/02/2022
"Completely different issue. First issue was no ice,new issue complete no cool. Arrived on site compressor not powering on,installed a new starter same issue unit will need a new compressor. SR#773425622; ordrng 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Access valve) and 1 w10843121 (Drier) and 1 R600akit (R600a kit) and 1 Lockring (Lockring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Austin, TX 78733
Matthew
Job Details: 08/01/2022
"Arrived onsite for refrigerator not dispensing water or ice. Ice maker is making ice. Upon arrival inspected unit. Found valve not energizing when calling for water. Ice dispenser issues are being caused by Auger motor failure and ice door chute assembly failure . The ice door is not closing properly allowing warm air to migrate into the ice bucket and melted/fusing ice into a block. The auger motor is no longer rotating. If customer would like to proceed with repair, the water dispensing issue cannot be fixed.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Austin, TX 78736
Matthew
Job Details: 08/01/2022
Arrived onsite for washer making noise during spin cycle. Upon arrival inspected unit. Noise was apparent even while just turning gasket by hand. Inspected underneath unit and found signs of oil. Replaced gearcase and slider. Calibrated and tested unit. No noise at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78746
Matthew
Job Details: 08/01/2022
Arrived onsite for flame adjustment. Upon arrival found corner burners had little change from high to low settings. Unit needed Valve adjustment . Adjusted all valves and now unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78731
Matthew
Job Details: 08/01/2022
Arrived onsite to replace heating element under special project. Replaced faulty element. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78703
Matthew
Job Details: 08/01/2022
Arrived onsite to replace heating element per special project. Replaced element and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78731
Matthew
Job Details: 08/01/2022
"Arrived onsite for dishwasher not functioning and blinking error code. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 9/1 not draining , 7/1 wash motor, 8/2 fill valve electrical issues. Unit is getting stuck in drain mode. Manually put water into unit and did drain. Drain motor seems to be functioning although reoccurring no drain error. Called tech line for assistance. Ran checks and tech recommended replacing OWI sensor, and wash motor. Bringing main harness as well. Provided SR7734243338. Office to reschedule ; ordrng 1 W11416362 (Wash motor assembly) and 1 W11535094 (Inlet assembly) and 1 W11568793 (Main harness) and 1 W11410464 (Owi)"
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Austin, TX 78731
Matthew
Job Details: 08/01/2022
Arrived onsite for front left and right burners not functioning. All other burners are functioning. Found that right and left igniters are igniting horizontally and not vertically. Found that ignitor tops are only partially covered. Called tech line for assistance. Spoke to tech but could not verify that the partial coating was intentional or not. Recommended ordering New caps and igniters. Tech also said may be possible to adjust where the ignitor is sitting on the holder. Provided SR#7734240772. ; ordrng 1 W11344538 (Burner caps) and 2 W11573760 (Igniter)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Cottonwood Shores, TX 78657
Paul
Job Details: 08/01/2022
Arrived onsite for a refrigerator that periodically trips the circuit breaker and is drawing 18 amps. After talking with the customer I found out that the electricians that were out found the inrush reaching almost 18 amps when the compressor started. I explained to the customer that this is possible and that it only last for a second. I tested the unit and found the compressor working as designed. I ran a forced defrost and found it working as designed. After talking with the customer mr is going to change the breaker himself to a different model.
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Cottonwood Shores, TX 78657
Paul
Job Details: 08/01/2022
(MR)Arrived onsite for a washer dispenser over flowing. Ran diagnostics found errors F0e2 & F0e5. Ran wash cycle and saw water dripping out of the dispenser. Installed dispenser ran wash test no water leaks. No water leaks after install.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Marble Falls, TX 78654
Paul
Job Details: 08/01/2022
Arrived onsite for a dishwasher not cleaning. On inspection the unit had F4E3 & F7E1 error. Tested voltage for washer pump motor showed 57 vac. Control board was losing neutral. Checked resistance on pump motor and was open. Pump motor and control board need to be replace. Customer is going to replace the unit. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Round Mountain, TX 78663
Paul
Job Details: 08/01/2022
(MR)Arrived onsite for a FC Handel lose on unit. On inspection the bottom of the Handel was lose. Removed door and tightened Handel. Reinstalled door. Working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Marble Falls, TX 78654
Paul
Job Details: 08/01/2022
"MR Arrived onsite for a refrigerator to replace previous diagnosed parts. On inspection saw foam in FC drain hole, removed obstruction from drain. Replaced Thermistor wpw10384183 from PR stock., evap harness & control board. Refrigerator work as designed. No water leaks found at the time of service. Job complete."
We serviced a
JENN-AIR RANGE
Model JDRP548HM01
Near Horseshoe Bay, TX 78657
Paul
Job Details: 08/01/2022
"(MR) Arrived onsite for a range make noise. On inspection the convection fan was making noise. The fan blade was hitting the back wall. Straightened the fan blade. Range working as designed. CX mentioned that open burner on range was not igniting. On further inspection the small back burner took serval tries to ignite. Try to adjust the burner with no success. Need to replace orifice holder,burner and cap. Burner head W11319673 Burner cap W11319224 Orifice Holder W11319740 Office to RS. ; ordrng 1 W11319673 (Burner head (small rear center)) and 1 W11319224 (Burner cap) and 1 W11319740 (Orifice holder)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78744
Scott
Job Details: 08/01/2022
"Arrived on site for freezer door stuck shut and no ice . Found ice building on floor of freezer . Found drain tube clogged and leaking into FZ . Cleaned out tube and did power reset of unit . Ran diagnostics. No IM error codes , ran fill and harvest . All checked normal. No water leaks detected at time of service.Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Austin, TX 78701
Scott
Job Details: 08/01/2022
Arrived on site for otr making crackling noise . Couldnt duplicate any errors. Wave guide and channel in good shape . Unit is heating to whirlpool specs. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78704
Scott
Job Details: 08/01/2022
"Arrived on site , replaced element . Ran test according to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model AGR4230BAW3
Near Austin, TX 78741
Scott
Job Details: 08/01/2022
Unit 207Arrived on site for fridge door not sealing properly and causing condensation. Found lower part of gasket on freezer door is falling down . Tried to reset gasket . Used silicone sealer in door channel . Gasket is staying in place. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Scott
Job Details: 08/01/2022
Arrived on site for ice maker making noise . Found Fill tube is warpped and making water during fill cycle splashing and dripping down on evap fan . Ordering fill chute . Call to set return ; ordrng 1 W11505385 (Chute)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78745
Scott
Job Details: 08/01/2022
Arrived on site for for washer not spinning out and pump running . Ran diagnostics got off balance and long drain . Ran test wash and found drain failing . Couldnt find anything in motor . Ordering motor . No water leaks. Call to set return ; ordrng 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model MGR5752BDW
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/01/2022
Arrived on site for range with broken front burner gas orfice holders. Upon arrival confirmed complaint and found pipes from manifold to orfices snapped off. I installed and tested both parts. Insured u it had no gas leaks anywhere both when in use and not. Found full functionality restored with no failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Temple, TX 76502
Tyler
Job Details: 08/01/2022
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed installed required parts, pulled vacuum and verified Unit had no leaks with nitrogen. Recharged system with 68oz of r600. Informed customer to give u it a full 24hrs to stabilize temps."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Killeen, TX 76549
Tyler
Job Details: 08/01/2022
Arrived on site for dishwasher with gold style bushing element. Upon arrival confirmed complaint and found incorrect gold styled element. Replaced element and tested unit. Found no leaks and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Kempner, TX 76539
Tyler
Job Details: 08/01/2022
Arrived on site for washer not functioning. Upon arrival confirmed complaint and upon entering diagnostics I found f5e1. After further testing found lid lock failing. Replaced component and tested unit. Found washer fully functioning and cycling as designed p. Call complete
We serviced a
KENMORE DRYER
Model 110.6125201
Near Lago Vista, TX 78645
Vincent
Job Details: 08/01/2022
"Arrived onsite for dryer, inspected unit and work area. Tested unit and there was power. I then inspected door switch and was broken.installed new door switch and tested. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS00
Near Leander, TX 78641
Vincent
Job Details: 08/01/2022
"Arrived on site for built in refrigerator icemaker, inspected unit and work area. Tested icemaker and found it not working.I replaced icemaker and tested unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Leander, TX 78641
Vincent
Job Details: 08/01/2022
Arrived on site to install previously designed parts. Tested unit and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
JENN-AIR VENTHOOD
Model JVR0436HS0
Near Leander, TX 78645
Vincent
Job Details: 08/01/2022
"Arrived on site for vent hood, inspected unit and work area. Tested unit and did not find anything from the out normal. Called techline and spoke to Rich he stated its normal and if CX is not satisfied to call Whirlpool customer service to see what they can be helped with . SR#7734248559. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Leander, TX 78641
Vincent
Job Details: 08/01/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heating element. Replaced old element with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW7336JS0
Near Leander, TX 78641
Vincent
Job Details: 08/01/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed old chimney and installed new one very carefully and then used my stainless steel cleaner. Unit is properly installed now. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Round Rock, TX 78681
Vincent
Job Details: 08/01/2022
"Arrived on site for refrigerator icemaker, inspected unit and work area. Tested temperatures RC 38? FC 1?. Inspected icemaker and found chute for water fill on icemaker frozen. I removed the icemaker and used my steamer to remove all ice build up and found nothing blocking the chute. I then teplace the water valve as its possibly seeping and Cain sing it to freeze up. Tested unit and it operating as designed. I need to order the door gaskets as they are ripped and also a new ice container because its striped on the shaft part. Office to order parts and reschedule when parts are available. No leaks where observed during service. ; ordrng 1 W11185686 (Ice container) and 2 W10830274 (Door gaskets)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Austin, TX 78757
Wesley
Job Details: 08/01/2022
Arrived onsite and found pump failure error code. Pump not operating. Replaced pump and motor. Repaired additional wiring issue on pump harness. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Wesley
Job Details: 08/01/2022
Arrived onsite and found interrupted power supply preventing unit from operating. Repaired power supply at box. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model KCES556HSS00
Near Austin, TX 78759
Wesley
Job Details: 08/01/2022
Arrived onsite and found cooktop needed to be removed to service the vent hood. Cooktop was securely anchored and had to removed and reinstalled to complete repair on vent hood. Provided customer instruct on cooktop use and care. Al checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78729
Wesley
Job Details: 08/01/2022
Spoke with Austin at Techline SR# 7734244720. Customer concerned about uneven door base. Doors level and cabinet level. Sealing properly. Found freezer vacuum stronger due to colder temp and pulling the freezer door closer depressing the seal. This indicates excellent sealing. Advised customer on findings and heat treated the seals for proper operation.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 08/01/2022
Arrived onsite for issues with stuck button on control. Reset and cleaned unit. All is operating as designed while onsite. No error codes. Unit is set up properly.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Wesley
Job Details: 08/01/2022
Arrived onsite for failed front left burner. Replaced burner. Unit is now operating as designed. all checks good.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Wesley
Job Details: 08/01/2022
Arrived onsite for failed front left burner. Replaced burner. Unit is now operating as designed. all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78754
Wesley
Job Details: 08/01/2022
Arrived onsite and replaced the heater due to SP designation. All checks good. Unit is is operating as designed.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Wimberley, TX 78676
Andrew
Job Details: 08/01/2022
"Arrived on site to replace outer glass and left front simmer turning off. Replaced outer glass and cleaned orifice off. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Wimberley, TX 78676
Andrew
Job Details: 08/01/2022
"Arrived on site to test unit for not filling with water. Found issue is wash motor not engaging. Verified motor receiving proper voltage. Replaced motor, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Blanco, TX 78606
Andrew
Job Details: 08/01/2022
Arrived on site to test unit for not getting water. Found unit getting water but wash motor not engaging. Struggled to remove unit and removed old sump assembly. Opened box and found new sump assembly missing wash motor. Needing new sump assembly. Office to reschedule. ; ordrng 1 W11085683 (Sump assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wimberley, TX 78676
Andrew
Job Details: 08/01/2022
Arrived on site to test unit for rust forming around vent on outer door around vent. Customer also stated unit is making excessive noise. Unit was running on arrival. Found all toe kick insulation was missing amplifying sound. Found no unordinary or unusual sounds. Recommend installing insulation. Spoke with techline about rust and was advised to have customer contact trade team as issue is cosmetic. Office to reschedule. SR#7734242327; ordrng 1 KDTM404KPS0 (Insulation/shield) and 1 W11573704 (Insulation)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/01/2022
Arrived on site to inspect unit for broken pan front. Found different pan front broken than last visit. New bin sent with has damaged pan front. Recommend replacing pan front. Will order a couple to ensure completion on return. Office to reschedule. ; ordrng 1 W11387053 (Upper bin) and 1 W11336585 (Bin front)
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/01/2022
"Arrived on site to replace previously diagnosed control and pressure switch, replaced parts tested unit, it now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near New Braunfels, TX 78132
Andrey
Job Details: 08/01/2022
"Arrived on site to test unit for no power, verified that unit is receiving proper voltage, tested fuse and found it shorted, replaced fuse, pre heated oven to 350, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near New Braunfels, TX 78132
Andrey
Job Details: 08/01/2022
"Arrived on site to test unit for noise, tested unit found a slightly unusual noise coming form water valve, after running multiple test cycles all other components are functioning properly, replaced valve as precautionary, called customer and explained to him that it is possible that the water valve is the issue and it has been resolved but if for some reason the noise comes back, take videos and send it in to the office, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/01/2022
"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Andrey
Job Details: 08/01/2022
"Arrived on site to replace heating element per service pointer, replaced heater tested unit no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WDF331PAHS1
Near San Marcos, TX 78666
Andrey
Job Details: 08/01/2022
"Arrived on site to test unit for not washing, tested unit found fail motor, replaced sump assembly, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near New Braunfels, TX 78130
Andrey
Job Details: 08/01/2022
"Arrived on site to replace previously diagnosed front left burner, replaced burner, burner is now igniting properly, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/01/2022
"Arrived on site to replace heating element service pointer, , replaced heater tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker tray broken and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Round Rock, TX 78665
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a microwave that isn't turning on. Found fuse open and interlocks sticking. Replaced both interlocks and fuel and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Round Rock, TX 78665
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a refrigerator that is not cooling properly in the rc. Found large ball of ice forming in the center of dividing mullion between rc and fc. Unit has failed insulation between sections. Problem isn't repairable and unit will need to be replaced.
We serviced a
WHIRLPOOL RANGE
Model WVW53UC0LS
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to deliver mounting hardware for venthood chimney. Dropped off bracket and builder confirmed they would complete install.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to replace previously ordered parts for range. Replaced knobs and all is working properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to replace previously ordered parts for cooktop. Replaced switch harness and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS02
Near Round Rock, TX 78665
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a cooktop with damage to burners. Found rr and center burners warped and replaced them. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Georgetown, TX 78626
Cliff
Job Details: 08/01/2022
Arrived on site to replace handle for refrigerator. Replaced rc door handle and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a washer that is not starting. Found latch assembly failed and it will need to be replaced to complete repairs.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Belton, TX 76513
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose washer with no power to unit and broken strike. Checked outlet and found good voltage at outlet. Checked power at control and found power going in, but not out to any components. Tested circuits and found all good. Provided estimate for new control and latch . Replaced control and strike and ran full diagnostic cycle. Verified all components working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Salado, TX 76571
David Z
Job Details: 08/01/2022
Arrived on site to diagnose refrigerator not dispensing much water with small ice cubes. Checked flow and found the filter choking the flow to a slow drip. Replaced the filter and retested flow. Found unit dispensing as designed. Removed fascia heater plate for icemaker and adjusted the cable out of the ice path. Found installers did not properly reinstall the door. Reseated door till it was firm and centered on the hinge peg. Leveled unit. All is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS02
Near Salado, TX 76571
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose refrigerator that was filling the icemaker bucket with water. Ran harvest test and found unit was leaking from the mold in the front of the icemaker. Replaced icemaker and ran harvest test. Verified unit working as designed and no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
Arrived on site to diagnose refrigerator not making ice. Tested harvest cycle and found the bail arm getting stuck on ice. Removed the ice and retried. Found the twist tray was only going 1 direction and didn't return to neutral. Replaced icemaker. Unit now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
Arrived on site to install new heating element per SP W11540964. Installed new element and verified no water damage present. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose dryer that was not heating clothes. Customer advised me on arrival that it does heat, but takes several cycles to dry. I checked the lint screen and found lint on the back. Checked airflow and found a poor airflow reading. When I disconnected the vent hose and ran again, the unit was blowing air out. This indicates an airflow blockage in the wall. Advised to have a vent cleaning company out to clear vents. Call complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose washer that was making grinding noises after recent repair. Ran unit and confirmed loud noise coming from bottom end of the unit. Examined under unit and found the cam bolt was not tightened and cam was loose, causing belt to rub on cage. Replaced cam and tightened bolt. Tested unit and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Salado, TX 76571
David Z
Job Details: 08/01/2022
Arrived on site to install new belt to resolve shredded belt causing no operation. Unit is disconnected in garage at time of service. Used an extension cord and tested the spin and drain and verified both working. Unit working as designed with what could be tested. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Temple, TX 76501
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose dishwasher that was not filling and running. On arrival customer advised the unit wasn't dissolving any pods. Ran unit and found it does fill, but wash motor is pushing hard enough to move water, spray arms are not moving. Found error code present, F8E2 for inlet valve electrical issue. Ordering new sump and motor, and returning with valve to replace at time of sump. Office to schedule. ; ordrng 1 W11416362 (Sump and Motor)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Lakeway, TX 78734
David S
Job Details: 08/01/2022
"Arrived on site for microwave showing error code f1e4. I inspected the unit and work area. I powered the unit on and found the I ro wave relay stuck open. I gained access to the switches and tested them as well. I found the switches in good condition. I installed a new control and tested the unit. I found it working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAW00
Near Austin, TX 78732
David S
Job Details: 08/01/2022
"Arrived on site for ice door not sealing and the ice dispenser only producing crushed ice. I inspected the unit and work area. I found the ice dispenser arm frosted in place. I removed the frost and tested the dispenser, it is now working as designed. I found the ice door needs to be replaced the door is allowing light through the sides indicating a air leak.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78759
David S
Job Details: 08/01/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I found the heating element broken. I replaced the heating element and tested the. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78726
David S
Job Details: 08/01/2022
"Arrived on site for washing machine making a grinding noise in agitation. The customer played a video of the noise. I replaced the gearcase, cam and belt. I reassembled the unit and tested it. It is now working as designed job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78732
David S
Job Details: 08/01/2022
"Arrived on site for led modules being out. I verified the model and serial number is in range for service pointer W11606409, I replaced all the leds according to the pointer. I found the lights are working properly. Please use scode S84638. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakeway, TX 78734
David S
Job Details: 08/01/2022
"Arrived on site for washing machine stoping in spin. I inspected the unit and work area. I tested the unit in drain and spin and found it would spin for about 5 seconds then quit out. I rand diagnostics and found fault code f7e1 basket fault speed. I ran the tachometer test and found it registering the tub is spinning. I checked the motor, drain pump, and shift actuator from the control. All test in range. I gained access to the gear case and found it intact, I found the capacitor reading in range. I ran a manual spin and found it would work until I stopped it. I called techline and spoke to Travis, I advised travis of my findings, we ran a calibration cycle again and retested the unit. It is doing the same thing in normal operation, quoting out at spin. He is submitting this unit for engineering review. We are waiting back to see what engineering wants up to do. I received sr#7734243329, I spoke to the customer and advised her to call customer support with the sr# given. We will reschedule when we hear back from engineering."