Near Pflugerville, TX 78660
Leonardo
Job Details: 05/12/2020
RANGE WHIRLPOOL WFG525S0JZ0 Arrived on site to test unit for damaged panel. Found panel damaged opened new part and panel was damaged in box. Will order new panel W11026866 ; ordrng 1 W11026866 (PANEL )
Near Georgetown, TX 78633
Paul
Job Details: 05/12/2020
OVEN LG LRG3081ST/01 Arrived onsite for a range with the broil feature not working. I found the broil ignitor with 123VAC to it and it not working. The Ignitor needs to be replaced. I replaced the ignitor and tested the unit. The unit works as designed. Call complete.
Near Austin, TX 78758
Tyler B.
Job Details: 05/12/2020
REFRIGERATOR WHIRLPOOL G56NBEX001 "Arrived to inspect unit with ice build up. Found leaking from ice maker. Removed and replaced ice maker, and no leaks on on on site"
Near San Marcos, TX 78666
Robert
Job Details: 05/12/2020
WASHER MAYTAG MHW5630HW0 Arrived on job to replace drawer. After replacement test operation no leaks detected at time of service.
Near Hewitt, TX 76643
Jonathan
Job Details: 05/12/2020
RANGE MAYTAG MER6600FZ2 Arrived onsite for range that won’t heat. Inspected unit and work area. Tested stovetop burners and found them heating properly. Tested voltage at the wall and found proper voltage. Removed terminal block cover and found power cord burned and terminal block blown up at the connector for the L2 connectors. She bought a new cord and replaced it. Tested unit and unit is working as designed. Call complete.
Near Lorena, TX 76655
Jonathan
Job Details: 05/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for freezer that still frosting in the freezer section and not holding temperature. Inspected unit and work area. Customer showed me several photos of the unit pricing up and not defrosting until she manually was defrosting it herself. Unit had been unplugged since 8 AM this morning and is completely defrosted. I called tech line and spoke to Bruce SR# 7727799005. Ordering thermistor and will return.; ordrng 1 WPW10384183 (thermistor)
Near Austin, TX 78724
Jacob
Job Details: 05/12/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite to replace motor evaporator. Replaced motor evaporator. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/12/2020
WASHER LG WM1814CW Arrived on site and tested operation found unit not draining. Found that the pressure switch had failed. Installed new pressure switch tested operation. Found motor drain making a wire noise Gained access to the motor drain found that it also failed Installed new motor drain and tested operation found unit working properly as designed job complete.
Near Leander, TX 78641
Lou
Job Details: 05/12/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to inspect washer not spinning out clothing. Upon further inspection, the customer provided a video of the unit not spinning out clothing and the clothes were dripping wet. I placed the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed. I made recommendations for use & care to the customer. Customer wanted unit replaced. I contacted techline and spoke to Mark and advised of my findings. Mark made recommendations on use & care and to make adjustments for spin cycle based on load size. Provided file #7727803451. I tested the unit one more time and it operated as designed. I pressed the power button and placed the regular/normal wash cycle and found that the spin setting was off. I advised the customer of my findings and they advised that they were never told about setting the spin speed. . No water leaks observed during service, job completed."
Near Austin, TX 78727
Tyler B.
Job Details: 05/12/2020
WASHER WHIRLPOOL NTW4516FW3 "Arrived to inspect unit leakin oil. Found oil took out actuator, belt, cam and gearcase. Removed and replaced all and tested properly"
Near Manor, TX 78653
Scott
Job Details: 05/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for not making ice . Found IM switch in ice bin was turned off . Turned on ice maker . Unplugged unit for a min. Ran diagnostics tests on IM. All checked normal ,no error codes and is filling . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78748
Kevin
Job Details: 05/12/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site and inspected washer and found noise customer is hearing is washer switching between agitate and spin. Also discussed correct loading procedure. Also found basket is not centered in the cabinet and is much closer to the front causing noise during spin. Centered basket to correct issue, no water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/12/2020
MICROWAVE AMANA AMV2307PFS0 Arrived on site to replaced interlocks and fuse. Replaced fuse and interlocks test unit and unit test good job complete.
Near Austin, TX 78721
Eman J.
Job Details: 05/12/2020
DRYER MAYTAG MEDC465HW "Arrived onsite for dryer making squeaky noise. Took apart the dryer found that a connection was loose. Corrected the issue, tested the system,everything works as designed. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/12/2020
DRYER LG DLE5977W "Arrived on site for customer complaint of loud noise, found rollers had failed, I replaced the rollers I had, but more are needed. ; ordrng 4 4581EL2002C (ROLLERS)s and 1 CNOTE (AUTH)"
Near Austin, TX 78704
Jacob
Job Details: 05/12/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit giving F6E3 error code. Put unit in diagnostics mode. Got F6E3 error code. Replaced UI panel console and control electric. Tested unit. Unit test good. No leaks at this time. Job complete
Near Elgin, TX 78621
Scott
Job Details: 05/12/2020
RANGE GE JB755SJ8SS Arrived on site for control flashing bad wiring . Found one of the legs of power not connected at control board . Reconnected wiring. Unit is now functioning properly . Job complete .
Near Spring Branch, TX 78070
Richard
Job Details: 05/12/2020
REFRIGERATOR GE ZISP480DXBSS Arrived onsite for the refrigerator evaporator freezing up. Installed new parts that were ordered and refrigerator tested fine. Complete
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/12/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for upper rack coming off found left stopped had come off. Secured stopper test unit and unit test good job complete.
Near Driftwood, TX 78619
Brandon
Job Details: 05/12/2020
RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for customer complaint of left rear burner sparking, found failed switch and burner. I replaced both parts, unit tested good."
Near Sun City, TX 78628
Paul
Job Details: 05/12/2020
DISHWASHER GE GDT655SSJ0SS Arrived onsite for a dishwasher that is not drying and the detergent does not always dispense but the door is open. I ran diagnostics and found all functions of the machine working as designed except the unit would not heat. I found the safety thermostat open causing the no heat condition. I reset the tub safety and tested the unit. The heater is working as designed.
Near Wimberley, TX 78676
Robert
Job Details: 05/12/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on job for complaints of clumps of ice. Ran harvest and fill test. Water line frozen shut. Ordered hose kit. Also recommend replacement of control ; ordrng 1 W11366500 (FILL TUBE)
Near Georgetown, TX 78628
Wesley
Job Details: 05/12/2020
DRYER WHIRLPOOL WED8620HC1 Arrived onsite and replaced sentenced panel. All checks good. Unit is now operating as designed.
Near Kyle, TX 78640
Robert
Job Details: 05/12/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived on job for complaints of not running cycle. Found the motor control not responding. Replaced control and tested. Not installed customer will install washer later not tested for leaks
Near Austin, TX 78703
Leonardo
Job Details: 05/11/2020
MICROWAVE JENN-AIR JMC2430DS01 Arrived on site to test unit for panel not working. Test unit and found bad console. Test unit and unit test good job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to inspect fridge for no dispensing water, upon inspection found the valve not closing and allowed the reservoir to freeze. Replaced both parts and retested. Water was returned, no leaks detected. Complete"
Near Austin, TX 78744
Leonardo
Job Details: 05/11/2020
OVEN KITCHENAID KOCE500ESS09 Arrived on site to test unit for display not working. Replaced panel test unit and unit test good job complete.
Near Georgetown, TX 78626
Lou
Job Details: 05/11/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F3E1. Cleared the code and continued with testing. Unit operated as designed. Due to the error code, I checked the water level sensor tube and blew through it and it appeared to be clear. I removed the air trap assembly and found a large amount o fo debris inside the trap. Cleaned the trap out and reassembled and retested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 05/11/2020
UNKNOWN KITCHENAID KHMS2056SSS2 "Arrived on site to test unit for open close door found bad 3 wheels switch, replaced switch Test unit and unit test good job complete."
Near Austin, TX 78737
Robert
Job Details: 05/11/2020
WASHER WHIRLPOOL WTW7000DW0 Arrived on job for complaints of error code for lid lock. Ran diagnostics and confirmed code. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I placed the unit in diagnostics tested. Once the motor began to run, the unit began to leak at the diverter housing. Drained the water. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed with no water leaks. No leaks observed at the end of service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install previous diagnosed part. I gained access to the main control and replaced new. Fridge is operating as designed. No water leaks detected. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2020
DRYER LG DLe7177RM "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a thumping noise. I disassembled the unit and found the front two rollers worn. The left side had worn itself off its axle and the right side clip was broken. The quested that all four rollers be replaced. Also found that the tension pulley roller was bad and the belt was beginning to fray I removed and replaced the four rollers, tension pulley roller and belt and reassembled the unit and tested. Unit is operating as designed with normal noises. No lint observed during service, job completed."
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2020
COOKTOP JENN-AIR JGC2536EB00 "Arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that installer and gas company have inspected the issue and said the unit is leaking. I had the customer sign the waiver of damages from lifting glass cooktop. I tested all gas line connections under the unit with liquid gas leak detector and found the regulator connection loose. Retightened it and rechecked it and it is good. I tested all burners and all are operating as designed. Customer advised the front burners as the middle burner shot flames out from the burner head. I removed the cooktop and tested all gas connections in the burner box with liquid gas leak detector and all were good. I verified all offices as being propane orifices and on the correct orifice holder. Reassembled the unit and adjusted the flames and advised the customer to make sure when they clean that the burner heads are sitting flush on the cooktop and the burner caps are sitting flush on th
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2020
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site to inspect washer for not filling, upon inspection found the error codes for LF and inlet water temp, replaced water valve and retested, all functions returned. Complete"
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site to replace sealed system components in freezer. Evacuated system and found no refrigerant in system. Replaced compressor, dye drier and access valve. Sweep charged system to check for obvious leak and found none. Vacuumed system and charged with 3.5 oz R134A. Ending pressures were low-1psi high- 125psi. Advised waiting 24 hours before adding food. Job complete"
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
REFRIGERATOR GE GSHS6NGBBHSS "Arrived on site to check refrigerator for no water or ice issue. Found filter clogged and needed replacement. Replaced filter with one provided by customer. Bled air from lines, all checks good and no water leaks present after repairs. Job complete"
Near Kyle, TX 78640
Robert
Job Details: 05/11/2020
WASHER MAYTAG MVWB765FW3 Arrived on job for complaints of not draining. Found blockage in drain hose. Removed and tested. No leaks detected at time of service
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
MICROWAVE WHIRLPOOL WMC30516AS0 Arrived on site and checked microwave for sparking. Found several large area of inner cavity with large holes. Customer must have put something metal inside unit. No repairs can be done and failure is not due to normal wear and tear. Job complete
Near Austin, TX 78748
Robert
Job Details: 05/11/2020
DISHWASHER AMANA ADB1400AGW1 Arrived on job for complaints of no heating. Ran diagnostics and found no codes. Confirmed heater working. Adjusted wet agent setting. No leaks detected at time of service.
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site to check cooktop for gas smell and broken knobs. Tested all burners with good knobs and they all check good. Informed that small simmer burner knob has to be pushed down and turned to get from high to off. Job complete
Near Austin, TX 78739
Robert
Job Details: 05/11/2020
WASHER WHIRLPOOL MVWC565FW2 Arrived on job for complaints of hot water not hot enough. Shut off cold water supply and set washer to hot wash cycle. Temperature of water supply only slightly warm recommend to have plumbing checked. No leaks detected at time of service.
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to check dishwasher for broken part and not cleaning. Found silverware sprayer disconnected. Reattached and informed customer it is not a mechanical or electrical component and not covered under warranty. Found wash motor failed. Replaced stump&motor assembly. Tested unit and checked for leaks. No leaks present all checks good. Job complete
Near Austin, TX 78703
Leonardo
Job Details: 05/11/2020
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to replace sump and motor. Replaced motor test unit for leaks no leaks present at this time wpw10455261
Near Round Rock, TX 78681
David S
Job Details: 05/11/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site for ice machine not making enough ice and melting. I inspected the unit and work area. I found the water pan is cracked and leaking water. I also found the unit on a 10 min ice delay, I changed it to make ice constantly. I will need to order the water pan WP2324334 and drain tube WP2313851 to repair the unit. ; ordrng 1 WP2313851 (tube) and 1 WP2324334 (pan-water)"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site to install latched and door hinges, replaced all parts tested for function. All function normal, door closes and lights work correctly. Door unlocked and opened correctly. Complete"
Near Round Rock, TX 78681
David S
Job Details: 05/11/2020
DRYER MAYTAG MGDE400XR0 "Arrived on sit or dyer making a screeching noise. I spun the basket and could hear the noise. I gained access to the guide wheels and the pulley. I found the pull has failed and cannot spin on its own. I will have to use the repair kit and replace the guide wheels, pulley and belt to fix. I removed the old components and replaced with new. I also cleaned out the blower wheel. I reassembled the unit and tested it. The sound is gone and unit is operating as designed.
Near Round Rock, TX 78681
David S
Job Details: 05/11/2020
REFRIGERATOR GE GSS25SGPASS "Arrived on site to install previous diagnosed parts. I gained access to the evap thermistor, and replaced with new one. I reassembled the unit and checked unit operations. All operations are good unit is cooling.job complete."
Near Austin, TX 78702
Leonardo
Job Details: 05/11/2020
RANGE AMANA AGDS902SS Arrived on site to test unit for console not working. Test unit and found no display. Reset unit test unit and unit test good for now.
Near Lockhart, TX 78644
Leonardo
Job Details: 05/11/2020
RANGE GE JB620RF4SS Arrived on site to test unit for right front burner not working. Test unit and found bad switch and bad burner.
Near Pflugerville, TX 78660
David S
Job Details: 05/11/2020
WASHER WHIRLPOOL WTW4800BQ1
Near Canyon Lake, TX 78132
Noah D
Job Details: 05/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher for broken dispenser, upon inspection found the dispenser door not opening correctly, replaced dispenser and retested. No problems found. Complete"
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2020
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for no power. Test unit and found unit unplugged. Plugged unit in and unit test good job complete.
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to check refrigerator for no ice issue. Found actual complaint was a week ago refrigerator shut down all cooling components and completely thawed both sections. Found ice on freezer floor from previous thawing and frost buildup all along rear panel and left side. Forced defrost and it was functional, no ice maker errors, all fans running and both ice makers producing ice. Adjusted freezer door brackets to improve the sealing of freezer door. Due to issue with unit frosting up and completely shutting down, replaced user interface control due to electronic glitch. Part# W11387384. Retested all functions of unit after repairs, all checked good and no water leaks present. Job complete"
Near Georgetown, TX 78626
Lou
Job Details: 05/11/2020
DRYER MAYTAG MEDX655DW0 "Arrived on site to inspect dryer timer not advancing. Upon further inspection, I tested the unit and the unit timer was not advancing/operating. I removed and replaced the timer and retested and the unit is operating as designed. No lint observed during service, job completed."
Near Lakeway, TX 78738
Leonardo
Job Details: 05/11/2020
OVEN KITCHENAID KODE500ESS03 Arrived on site to replace control. Replaced board test unit and upper and lower oven working as designed. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for time skipping around, replaced console and retested. No problems found. Complete"
Near Austin, TX 78749
Robert
Job Details: 05/11/2020
MICROWAVE IKEA IBMS1455DS00 Arrived on job for complaints of start button not working. Found the button and holder damaged. Replaced button and holder. Test operation and it’s working properly.
Near Lakeway, TX 78738
Leonardo
Job Details: 05/11/2020
MICROWAVE JENN-AIR JMW2430DS00 "Arrived on site to test unit for shorted keypad error. Found bad console, replaced console under 5 year warranty. Test unit and unit test good job complete."
Near Round Rock, TX 78664
David S
Job Details: 05/11/2020
DRYER LG DLG5988W "Arrived on site for dryer not heating. I inspected the unit and work area. I checked the thermostats, flame sensor, and igniter. All checked good and showed proper resistance. I reassembled the unit and tested the control. I found the control is constantly sending voltage to the igniter ad valve, causing it to not cycle and over heat.
Near Sunset Valley, TX 78745
Robert
Job Details: 05/11/2020
DRYER WHIRLPOOL WGD96HEAU0 Arrived on job to install customer parts on vent door. ; ordrng 1 W10905013 (door)
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not running and install pump and motor, installed pump and motor and retested. Dried all water and checked for leaks, no leaks present. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 05/11/2020
RANGE WHIRLPOOL WMH31017HB4 "Arrived on site to inspect microwave for not heating upon replacement of control and retested, no functions returned. ; ordrng 1 TECHLINE (TECHLINE )"
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
REFRIGERATOR LG LFXS29766S/01 "Arrived on site to check refrigerator section for still not cooling. Verified temperatures in both sections. Freezer-1.2 degrees and Fresh food-68.4 degrees. Ran test mode, ice box and evaporator fans are operating, diffuser opens and closes, and there is not a defrost issue. After compressor replacement which is functional, the control was replaced and software updated, then the air duct which includes the diffuser and reconnected thermistor was replaced. All components responsible for proper cooling in refrigerator section have been replaced and there are no more recommended repairs to correct the issues being had by this refrigerator. There must be some sort of programming issue and that has already been corrected as well.
Near Canyon Lake, TX 78130
Noah D
Job Details: 05/11/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave for not venting properly, upon inspection found the vent not closed in and allowing steam back into cabinet, damper open correctly and blower works
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to inspect dishwasher not heating properly. Upon further inspection, the customer advised that the unit isn’t working at all now. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit motor, when on, sounds as if it’s struggling and no water was being circulated. I checked the main control and console and both are good. Drain pump and element are operating as designed. The customer mentioned a leak under the sink. I checked the water line and drain hose and found the disposal is leaking from underneath. I am ordering the sump/motor assembly and CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10605057 (pump&motor)"
Near Round Rock, TX 78664
David S
Job Details: 05/11/2020
WASHER WHIRLPOOL WTW7000DW0 Arrived on site to install previous diagnosed parts. Customer only needs the lid latch. I installed the lid latch and found part to be defective. I am ordering another lid latch and the lid bezel just in case. ; ordrng 1 W10810403 (lid lock assy) and 1 W11237157 (bezel)
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL ED25RQXYW01 "Arrived on site to inspect refrigerator compressor not working/no cool. Upon further inspection, I found plugged in and no fans or compressor operating. I turned the thermostat off and could hear it click. I removed the control housing and found the defrost control had a bad relayI removed and replaced the defrost control and tested. As soon as I plugged the unit in, it began to operate. After a few minutes, the compressor kicked on and the unit began to cool. No water connected to the unit. Job completed. Customer requested that I leave the back cover off so they could clean out around the compressor area."
Near Leander, TX 78641
Chase
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to check refrigerator for no cool issue. Found compressor warm but not running. 122 vac verified to start device. Found uv dye all over drier and inside white foam which is wrapped around the low side line coming through cabinet. Unable to determine if the leak was coming from the cabinet or had sprayed from the factory weld or spray from the drier. Pressures were 100 high and 10' vacc low. Compressor would run for about 30 secs at .78 amps then everything would stop including fans. Replaced compressor, UV dryer and access valve. Also redid all factory welds. Vacuumed system and it held. Charged unit and powered it on. It ran for about 2 minutes and then shut off again. I realized I had not replaced the start device that came with the compressor, after replacing it the unit continued to run with ending pressures of 125 and 0 for over 5 minutes. Will follow up with customer on Monday to ensure there are no further issues. Job compl
Near Austin, TX 78703
Robert
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Arrived on job for complaints of no ice and temperature in refrigerator too cold. Found the damper not finding home position causing temperature to be too cold and icemaker will not call for water and heater not working.; ordrng 1 W10884390 (icemaker)
Near Round Rock, TX 78664
Andy
Job Details: 05/09/2020
UNKNOWN UNKNOWN 0.00E+00
Near Austin, TX 78744
Kevin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site and inspected refrigerator and find icemaker is no longer leaking water into freezer, this was corrected on the previous visit customer however is unable to defrost the refrigerator because they have no place to move their food into. Manually removed as much ice as was accessible, evaporator cannot be exposed to clear the drain due to location of refrigerator."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/09/2020
OVEN JENN-AIR JMW3430DP02 "Arrived on site to inspect oven for light turning on, upon taking to jennair they stated it was a software update on WiFi, connected oven to WiFi and checked functions. No problems found. Complete"
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2020
OVEN GE PT925SN1SS "Arrived on site to install previously diagnosed and ordered part. Due to the heating probe failure, I was to remove and replace the wire probe harness mount; however, I found the actual probe connector loose and the protective covering on the wiring was cracked. Tested the unit with a new probe and it operated as designed. Job completed."
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRFC704FBS02 "Arrived to inspect unit not making ice. Found ice in mold, found in diagnostics maker would not cycle. Replaced ice maker and tested properly"
Near San Marcos, TX 78666
Richard
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator not cooling properly. During testing found that the start device on the compressor is intermittently working. Need to replace start device and HV control and UI control on next visit. Ordering parts and office to schedule.; ordrng 1 W10873801 (start-dev) and 1 W11387387 (UI CONTROL ) and 1 WPW10350564 (capacitor)
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite and tested operation found unit not responding to touch pad. Gained access to control panel and found that it had visible failed. Installed new control and tested operation found unit in demo mode. Got unit out of demo mode and found that the main control had failed. Installed new control and tested unit found unit working properly. Job complete.
Near Waco, TX 76708
Wesley
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Near Dale, TX 78616
Noah D
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWC465HW1 "Arrived on site to inspect washer for not spinnning, upon inspection found a lid lock error code. changed out latch and retested all cycles. No problems found. Complete"
Near Austin, TX 78749
Kevin
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW4955HW1
Near Round Rock, TX 78681
David S
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 "Inspected the fridge and found the door handles loose. I tightened the handles down. I inspected the dispenser for not dispensing ice. I found the dispenser turning but the ice contacted not. I inspected the shaft and found it to be rounded off an not making good contact. I am ordering the shaft W11228132, I am also ordering the container W10910401 and the motor dispenser W10822606 just Incase, ordrng 1 W10822606 (motor) and 1 W10910401 (ice-contnr) and 1 W11228132 (shaft)"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to inspect dishwasher for not starting, upon inspection found the panel and control was working correctly but the pump had not functioned during any cycle. Ordering pump. ; ordrng 1 W11085683 (PUMP)"
Near Wimberley, TX 78676
Leonardo
Job Details: 05/09/2020
OVEN JENN-AIR JJW2430DS01 Arrived on site to replace convection fan. Replaced fan test unit and unit test good job complete.
Near Austin, TX 78758
David S
Job Details: 05/09/2020
DRYER WHIRLPOOL WED560LHW1 "Arrived on site for dryer making a noise. Spoke with maintenance, they stated the dryer is no longer making an noise and does not need service at this time."
Near Horseshoe Bay, TX 78657
Keith D.
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived onsite and inspected for damaged found front panel crushed at bottom of both sides. Unit will need new front panel. ; ordrng 1 W11416371 (FRONT PANEL)
Near Horseshoe Bay, TX 78657
Keith D.
Job Details: 05/09/2020
OVEN KITCHENAID KEBC207KBL05 Arrived on site and tested operation found unit malfunctioning. Gained access to control panel and found visible signs it had failed. Job complete.
Near Nolanville, TX 76559
Al
Job Details: 05/09/2020
MICROWAVE FRIGIDAIRE FGMV174KFA Arrived to install previously ordered parts.Removed and replaced the control and all associated parts.Reassembled and unit tested as designed.Job complete
Near Seguin, TX 78155
Richard
Job Details: 05/09/2020
RANGE AMANA ACR4303MFB3 Arrived onsite for the oven not heating. During testing found no issues with the oven broil worked and bake worked and reached up to desired temperature. Complete
Near Austin, TX 78733
Leonardo
Job Details: 05/09/2020
MICROWAVE GE PEB7227DL1WW "Arrived on site to test unit for door not opening. Found broken door leveler, replaced door lever test unit and unit test good job complete."
Near Temple, TX 76502
Al
Job Details: 05/09/2020
WASHER MAYTAG MHW6630HC0 "JA made notes for me to call whirlpool upon arrival to call. Called Whirlpool Tech line and spoke SCOTT SR# 7727778994Was told to replace the stator, which stems from a new New service pointer coming out, which causes this model to leak from underneath and to be out of balance.Ordering stator for leaking and screw.SR#7727778994Drain pump, control and UI all worked properly.Even allowed customers son to make selections and all functions worked properly. ; ordrng 1 W11314661 (SCREW FOR STATOR ) and 1 W11354542 (STATOR)"
Near Pflugerville, TX 78660
David S
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for refrigerator door not sealing. I inspected the unit and work area. I found the door leaning low on one side. I tried to tighten the door hinges but it didn’t change how the door seals. I inspected the hinges and found them to be slightly bent. I inspected the end cap in the fridge and found it broken and not staying in place. I am ordering the Door hinge WP2166037, bottom hinge WP2325482, trim WP2156003 to complete the repair.; ordrng 1 WP2156003 (endcap) and 1 WP2166037 (hinge-door) and 1 WP2325482 (hinge)"
Near Austin, TX 78702
Luis
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for food freezing and moisture in fresh food. Found excessive moisture on air tower in fresh food section,door sealing and gasket sealing,no water leaking from freezer compartment. Ordering a new control and thermistor; ordrng 1 W11357371 (CONTROL) and 1 WPW10384183 (THERMISTOR)"
Near Austin, TX 78726
Tyler B.
Job Details: 05/09/2020
DISHWASHER KITCHENAID UDT555SAHP0 "Arrived to inspect unit not washing or drying well. Found control to be failed, and found no rinse aid being used. Replaced control and tested properly and advised users to use rinse aid to aide drying"
Near Killeen, TX 76543
Al
Job Details: 05/09/2020
RANGE WHIRLPOOL WFE505W0HW0 Arrived to inspect range not working.Checked voltage at the outlet and outlet checked ok
Near Copperas Cove, TX 76522
Al
Job Details: 05/09/2020
RANGE WHIRLPOOL WGE745C0FS01 "Arrived to install previously ordered part.Tested and found the elements are fully operational, but the infinite switch was defective.Removed and replaced it and unit tested as designed to customers satisfaction.Job complete"
Near Round Rock, TX 78681
David S
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fresh food section not cooling. I inspected the fresh food evap and found it frosted over, I defrosted the evap and turned the fan on, the fan came on the the damper works. I will return with the UI W11330971 to fix the defrost issue. Rescheduled ; ordrng 1 W11330971 (UI)"
Near Austin, TX 78759
Eman J.
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator vegetable compartment hinge broken. Replaced the endcap. Tested the system everything works as designed. Job complete.
Near Austin, TX 78735
Kevin
Job Details: 05/09/2020
RANGE GE PGB975SEM1SS "Arrived on site and inspected Range and found currently igniters are working properly and all burners are working properly. Cleaned igniters removing any carbon buildup and attempted to adjust flame size per customer request. Range is now operating as intended, job complete"
Near Round Rock, TX 78665
Paul
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for a refrigerator with interior lights not working. I found the upper RC lights and the FC light out due to a defective FC LED module. I replaced the FC LED module and all the lights are working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to install previously ordered parts.Removed and replaced the drawer and holder.Customer satisfied.Job complete