We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hutto, TX 78634
Cliff
Job Details: 01/03/2023
Arrived on site to replace previously ordered parts for dishwasher. New panel was dented and I am reordering it. Office to set return appointment. ; ordrng 1 W11174872 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78664
Cliff
Job Details: 01/03/2023
Arrived on site to diagnose a dishwasher with upper rack not staying in position. Found adjusters broken and they will need to be replaced to complete repairs.; ordrng 1 W10712395 (Adjuster kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Round Rock, TX 78665
Cliff
Job Details: 01/03/2023
Arrived on site to diagnose a refrigerator that is not producing ice and has lights not working. Found broken wire at fc hinge and repaired wiring. Icemaker is now functional. Replaced lower crisper led and no change in lights. Failed module is unknown at this time but has stressed other modules in the circuit. All cabinet leads in rc to be changed at the same time to prevent further issues. Office to set return appointment. ; ordrng 1 W11226500 (Top led diamond control) and 3 W10876365 (Led strip)s and 3 W11130208 (Led module)s
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, TX 78702
Wesley
Job Details: 01/03/2023
Arrived onsite and found unit stacked in closet. Found unit operating with no spin function. Lock works and no saved error codes. Returning with control and rotor stator to repair. Maintenance to unstack and move unit for repair. ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakeway, TX 78734
Leonardo
Job Details: 01/03/2023
Arrived on site to test unit for upper rack falling. Test unit and found broken adjuster. Will order new adjuster kit W10712395 office to reschedule ; ordrng 1 W10712395 (Adjuster kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Leonardo
Job Details: 01/03/2023
Arrived on site to replace ui and console. Replaced ui and console test unit and unit test good. Now lower rack wheels are broken not allowing rack to pull out. Ordering new wheels office to reschedule ; ordrng 4 W10195416V (Bottom wheels)s
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78130
Kevin
Job Details: 01/03/2023
"Arrived on site and inspected ovens and found there is no tones when buttons are pressed or when oven reaches preheat. Confirmed sound is turned up to maximum, customer has attempted to set up Wi-Fi and oven will not find network. Attempted again twice while on site and it will not connect. Will bring back another control panel to see if this makes a difference; ordrng 1 W11297709 (Console)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Austin, TX 78745
Scott
Job Details: 01/03/2023
"Arrived on site ,replaced both spark modules , sensor , and control. Also found power cord had been spliced open bye anti tip bracket , temporarily repaired cord till we can return with new cord . Ran preheat for 4 cycles ,all checked normal. Let oven cool down and started preheat several times . All fired on first or second click . Ordering power cord . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10624590 (Power cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near New Braunfels, TX 78132
Kevin
Job Details: 01/03/2023
Arrived on site and found deli cover plastic is cracked a new one will be needed; ordrng 1 W11228264 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78704
Luis
Job Details: 01/03/2023
Arrived on site for cooling issue. Found ice build up on freezer evaporator cover diagnosed unit not defrosting will order harness and control kit; ordrng 1 W11614809 (Harness freezer)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78742
Scott
Job Details: 01/03/2023
"Arrived on site for washer starting cycle then just ending cycle . No error codes . During wash cycle unit was slow to actuate and getting gear to grind . Replaced actuator. Same issue . Ordering cap ,control and cam . No water leaks detected at time of service. Set return 1/6; ordrng 1 W11603811 (Control) and 1 W11428524 (Cap) and 1 W11448788 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Round Rock, TX 78681
Kimo
Job Details: 01/03/2023
"Arriving onsite for a refrigerator that is making very small amounts of ice, up arriving I tested temps and found 0*fc 5*ice box. I checked the thermistors and found them all good though the ui. I perform a ice maker fill test and found that it fill properly. The a harvest test and found that the ice maker harvested properly.I check codes and found that a e1 no cool code was stored. I did find that the compressor was running along with the fans at this time. The customer did inform the that they found water in the pan-ui area due to this I am ordering the pan-ui,main control, ui and the lh rc door switch because while inspecting the unit i found that when I wiggled it up and down the lights flickered. And also the ice maker. Returning tech to level unit, office to reschedule. ; ordrng 1 W11579560 (ICEMAKER) and 1 WPW10624574 (CNTRL-ELEC) and 1 W11577100 (Ui) and 1 WPW10769076 (Pan-ui) and 1 W11289496 (Oh rc door switch)"
We serviced a
LG WASHER
Model WT7305CV
Near Austin, TX 78753
Matthew
Job Details: 01/02/2023
Arrived onsite for washer making buzzing sound during drain. Upon arrival inspected unit. Ran unit to fill then drain to activate the drain pump. Ran pump and found no excessive noise. Tested unit again and invited customer to listen. Customer stated at this point sounds normal. Ran spin as well to test motor components due to pump normally running when in spin cycle. Spin was normal. Notified customer that may have had debris that was flushed out. Customer will monitor. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS01
Near Georgetown, TX 78626
David Z
Job Details: 01/02/2023
"Arrived on site to diagnose refrigerator that had been losing cooling. Examined unit and found cool air coming out of freezer side, but nothing excessively cold. Checked compressor and found compressor was scalding hot. Checked entire sealed system, heat exchanger, and pan heater for leaks. Only place I saw ANY freon was at the Schrader valve for the dryer. I tightened the valve and checked pressures. Found equalized pressure was only 42psi, with my system pressures at -20 low, and 95 high. I talked with SW about findings, and agreed there either was a small leak at the Schrader valve, or a leak in the cabinet. I let my customer know that the leak is likely in the cabinet and unfixable, however we can evacuate and charge the system with the tightened schrader valve to confirm that was the source of the leak. Evacuated system and charged to MFR spec. Verified improved pressures. Informed customer that if unit loses cool again its leaking in the cabinet and we will not recharge again. Call complete."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSF
Near Georgetown, TX 78626
David Z
Job Details: 01/02/2023
"Arrived on site to diagnose range that had a short from an indicator light. Customer had rear panels removed and showed me where the infinite switch indicator light had broken off and touched the rear panel, causing a spark. Examined unit and found the light lens had broken in half, which is why the light hit the rear panel. I adjusted the wires a bit and replaced the lens to resolve. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78748
Scott
Job Details: 01/02/2023
"Arrived on site for washer making noise during spin cycle . Ran diagnostics and belt is squealing during spin . Replaced belt . Reran diagnostics all is quiet .No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/02/2023
"Arrived on site and found no saved error codes, ran a diagnostic cycle and Didnt find any issues. Inspected incoming water and valve is working properly and there is no sediment buildup. Found incoming water maxes out at 108? at kitchen sink and takes over two minutes to get hot. Dishwasher at this time is operating as intended
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Driftwood, TX 78619
Kevin
Job Details: 01/02/2023
"Arrived on site and found dog hair between glass and bellow, there is water trails down the front of the washer where it dripped. Removed lower panel and didnt find any evidence of leaking anywhere else.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Georgetown, TX 78628
David Z
Job Details: 01/02/2023
"Arrived on site to diagnose wall oven with no power to unit. Customer said they went to use it recently and it had a dead display. Found good incoming voltage and polarity, breaker was not tripped. Found thermal fuse open, likely due to power surge. Replaced thermal fuse and tested preheat. Found proper operation.
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Killeen, TX 76549
Tyler
Job Details: 01/02/2023
Arrived on site for refrigerator needing previously diagnosed inverter control. Upon arrival installed part then reassembled and tested unit. Found compressor turning on and unit starting to cool. Informed customer to give unit 24 hrs to stabilize temps. Collected remaining balance. Call complete
We serviced a
KENMORE WASHER
Model 110.459664
Near Austin, TX 78746
Wesley
Job Details: 01/02/2023
Arrived onsite for washer noise and found terminal bearing failure. Spin basket is NLA for a bearing overhaul. Advised customer on findings. Repair is not viable.
We serviced a
LG WASHER
Model WT1501CW
Near Austin, TX 78717
Kimo
Job Details: 01/02/2023
Arrived on site to install previously di parts upon arrival I installed new water inlet valve and tested unit and found as designed job completed
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Blanco, TX 78606
Andrew
Job Details: 01/02/2023
"Arrived on site to test unit for not dispensing detergent and bellow molded. Found error f8e2(dispenser system error) per service pointer W10453670A recommended replacing actuator motor. Also recommended replacing dispenser as detergent pump not engaging. Replaced bellow, tested unit in diagnostics with no issues. No leaks detected.. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model Krfc704fss02
Near Round Rock, TX 78664
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a refrigerator that is not dispensing water. Found faulty water valve and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2851RDC1
Near Pflugerville, TX 78660
Cliff
Job Details: 01/02/2023
"Arrived on site to diagnose a dishwasher that is not starting cycles. Found main control shorted and due to age, rusting racks and cost, homeowner is replacing unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM01
Near Pflugerville, TX 78660
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a refrigerator that is leaking and lights not working. Found upper rc led module failed and defrost drain clogged. Cleared drain and replaced led. Tested unit and found all is functioning properly at this time. No water hooked up to unit.
We serviced a
KENMORE DISHWASHER
Model 665.14753N511
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the diverter failure in the sump/motor assembly, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FKB02
Near Austin, TX 78735
Scott
Job Details: 01/02/2023
"Arrived on site ,replaced main control. Unit condenser fan and compressor are turning on . Unit is no longer beeping or chirping.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"MVW7230HW0 Arrived to inspect t filling. I retrieved errors from service test mode and found F7E4 and cleared for testing. Full function of the water valves was present and the unit proceeded through service test mode to agitate an spin and I found the basket would not engage. Inspection revealed the slider had failed and required replacement. I advised the customer there was a very slight amount of gear case oil starting to leak, but it was in the very early stages and the customer elected to not replace the gear case assembly at this time. I advised the customer with detergent amounts to hopefully prevent any further seal wear and then to prolong the life of future machines. I replaced the slider with truck stock and recalibrated. All functions resumed normal operations and the unit completed the service test mode as designed. No leaks observed during service. used 1 W10734521 (Slider Assy) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"MED7230HW0 Arrived to inspect error and unit not starting. I entered service test mode and found F3E1, F2E1 and F3E2 stored in memory. I tested the thermistors from the control and found no issues. I removed the outer panels and tested sensors directly and reseated all wiring, noting the exhaust thermistor connectors were excessively loose. I corrected the wiring deficiencies and retested. Operational test good, steam dryer, no leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Bee Cave, TX 78738
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for display not working. Test unit and found bad control board. Replaced board. Test unit and unit test good job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB8910AWS
Near Austin, TX 78703
Wesley
Job Details: 01/02/2023
Arrived onsite and replaced the valve due to failure to fill. Dishwasher is now set up to run properly. Also found unit has a hot water supply problem and will not fill. Unit will require water supply.
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW0
Near Wimberley, TX 78676
Andrew
Job Details: 01/02/2023
Arrived on site to test unit for loud grinding noise. Found idler pulley had bearing broken off causing idler to have excessive play. Replaced idler and drive belt. Noise is no longer present. Advised customer to replace vent hose and not push dryer up against wall to allow proper air flow. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Austin, TX 78734
Luis
Job Details: 01/02/2023
"Arrived on site for no cool and loud noise. Loud noise due to ice hitting ice box fan blade,removed freezer cover found evaporator incased in ice,fresh food not cooling diagnosed a defective harness and main control. Defrosted evaporator replaced harness assembly,installed updated control kit. Ran diagnostics all test passed.
We serviced a
KENMORE REFRIGERATOR
Model 106.5171341
Near Austin, TX 78733
Luis
Job Details: 01/02/2023
"Arrived on site. Per customer evaporator incased in ice customer defrosted unit,removed evaporator cover ran diagnostics heater powered on,bimetal reading closed,diagnosed control issue,replaced main control powered unit on ran diagnostics bimetal reading closed exited diagnostics compressor and fans powered on.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Austin, TX 78717
David S
Job Details: 01/02/2023
"Arrived on site for oven display not working. I inspected the unit and work area. I found the console display off but the oven light still works. I gained access to the main control and tested the harness. I found the harness showing good continuity. I tested voltage from the control to the UI, I found good dc voltage. Indicating the console is receiving power but not powering on.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Round Rock, TX 78681
David S
Job Details: 01/02/2023
Arrived on site for lg icemaker leaking. I inspected the unit and work area. I found the ice bin iced over. I cleared the ice and tested the dispenser door. I found it sealing properly. I inspected the icemaker and found it in good condition. I inspected the fill tube and found it covered in calcium causing it to change the flow of water. I cleaned off the calcium of the fill tube and reassembled the unit. I tested the icemaker fill and found it working properly. The calcium build up was changing the flow of water making the ice maker leak.
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Round Rock, TX 78681
David S
Job Details: 01/02/2023
Arrived on site for dryer not drying the clothes. I inspected the unit and work area. I found the unit heating. I tested the sensor dry function and found it working properly. I tested the air flow from the unit. I found when it is attached to the exterior vent there is now air flow. The exterior vent needs to be cleaned.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, TX 78681
David S
Job Details: 01/02/2023
Arrived on site to install previous diagnose parts. I gained access to the right side door gasket and replaced it with new. I gained access to the drain tube and replaced it with new. I reassembled the unit. The unit is now sealing properly.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JV0
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the main control and tested the unit. Found the unit turn on and operate as designed but did not have any issues keeping the broil element on. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Buda, TX 78610
Kevin
Job Details: 01/02/2023
"Arrived on site and inspected dishwasher and found rack adjusters are broken. After replacement rack adjusters are working properly, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Martindale, TX 78655
Kevin
Job Details: 01/02/2023
"Arrived on site and inspected refrigerator and found fresh food door will not close all the way. Inspected interior of fresh food section and found a refrigerator accessory suction cupped to the inner liner is making contact with the top door bin and keeping door from closing. Removed refrigerator accessory and a door Will close properly now. job complete
We serviced a
KENMORE REFRIGERATOR
Model 795.7205312
Near Harker Heights, TX 76548
Tyler
Job Details: 01/02/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found all fans running along with no ice build up on coil. Found compressor receiving correct voltage but not running. Informed customer of findings and for sealed system replacement of following parts TCA38151706 (compressor), EBR75234712 (control), W11506635 (access valve), WPW10143759 (uv drier),
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Temple, TX 76502
Tyler
Job Details: 01/02/2023
"Arrived on site for washer off balance and making a loud noise. Upon arrival confirmed issue. Found no errors in diagnostics. Found no debris in drain Asmara other clogs. Cloud t remove rotor bolt but was able to look through and inspect stator coils and bearing and found large signs of rust ofOccuring and bearing would wobble during spin cycle, found unit is in early stages of tub bearing failure and will need findings reported. W10921996 (tub), W11261207 (stator), W10916241 (rotor), W10797525 (rotor screw), W11035597 (stator screws)
We serviced a
LG REFRIGERATOR
Model LMXS30796S/01
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin empty and ice in the tray. I pressed the test key and the ice maker began to harvest and then it filled with water. I retested and it operated as designed. I could see the tray sticking on the left side, but would eventually work itself free and harvest completely. Customer advised that since it operated in test mode twice, they would monitor the ice maker and if it continues to fail, they would contact our office and schedule service No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE COOKTOP
Model FEC30S6ABC
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect cooktop element not working. Upon further inspection, I tested the burners and found the front right burner does not get warm. I found the back left corner of the glass cooktop was broken (photo). I had my customer sign a waiver of damages from removing glass cooktop. I raised the cooktop to find the elements attached to the cooktop. I researched the glass cooktop and found it discontinued. I advised the customer of my findings and advised the cooktop is discontinued. Also advised that if I move forward with repairs, there is a potential that with the cooktop already broken, there could be more damage done trying to replace the element. Customer advised that the unit is old and theyll replace the unit.. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBC2
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F9E1. Cleared the codes and continued with testing. I found the valve not opening fully and not allowing enough water into the drum (F8E1). Once the drain pump came on, it was loud and struggling to drain the water (F9E1). Stopped testing and pulled the unit out and got access to the drain pump. I removed the pump filter and found a large amount of debris inside the filter (photo). Cleared the debris and re-installed the filter to the pump. I removed the water hoses and found a large amount of debris inside the valve screens (photo).Removed and replaced the valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for unit not working. Test unit and found water in the drip pan. Cleared water test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Austin, TX 78739
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for open close door erro. Found burned out 3 way switch. Replaced switch test unit and unit test good job complete.
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Manor, TX 78653
Matthew
Job Details: 01/02/2023
Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found debris stopping fan from turning. Removed debris and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Jarrell, TX 76537
David Z
Job Details: 01/02/2023
Arrived on site to perform sealed system repair on R600 unit. Replaced compressor due to compressor being locked up and non functioning. Removed charge from system and replaced compressor and dryer. Vacuumed unit and verified vacuum held. Charged to manufacturer spec. Unit cooling as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
David Z
Job Details: 01/02/2023
"Arrived on site to diagnose washer that had been leaking water when in use. On arrival found the tub was almost overflowing with water due to a leaking valve. I checked the valve and found the hot side was broken off, likely from when cold weather had hit and the valve water froze. Replaced valve. Found unit had some water on the control board, so I did not plug it in to test. Advised to wait for board to dry out and contact us if issue persists and we need to replace board. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Georgetown, TX 78626
David Z
Job Details: 01/02/2023
"Arrived on site to diagnose refrigerator that was not cooling well. Checked freezer compartment and found sheet of ice built on evap cover. I removed the cover and ran diagnostic tests. Evap fan was not coming on, and brown wire to heater was hanging out of its connector. Replaced evap motor and repeated brown wire for defrost heater. Verified fan is coming on and unit runs defrost. Customer advised to defrost the unit fully before normal function will resume due to excessive ice buildup. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78626
David Z
Job Details: 01/02/2023
"Arrived on site to diagnose microwave oven combo with noise coming from the microwave when in use for more than a minute. Tested unit and customer pointed out a faint tapping sound. Ran unit longer and tracked noise to the plastic cover on the mag area. If you put any pressure on the plastic guide, sound stops. Sound is just the guide faintly tapping from airflow. Readjusted and reinstalled all items in the area, noise is still there, just veri faint, and is just an operational noise. No functions affected. Unit working as designed, no fix can be made to adjust. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS1
Near Georgetown, TX 78626
David Z
Job Details: 01/02/2023
Arrived on site to diagnose range that is not fully cooking items on extended cycles. Customer advised me that when they are cooking things for a longer period of time it just doesn't fully finish cooking. Performed a calibration on unit for 400 degrees. Found average of 403 degrees at 400 set point. Unit appears to be working as designed. Customer advised that unit is light weight with a smaller amount of insulation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Bastrop, TX 78602
Joe Z
Job Details: 01/02/2023
Arrived onsite for leaking underneath unit. Upon arrival inspected unit and found underneath unit the concrete was damp/ condensation. Found different components underneath with condensation. Fill unit with water to check for leaks and cannot find a leak. Ran a drain cycle and none of the hoses are leaking . Unit drains as designed. Ran a rinse and spin cycle and no leaks detected. Asked customer of her findings. She said there were no puddles or anything and just noticed the bottom of unit was damp. There is no repair to be made at this time. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78724
Matthew
Job Details: 01/02/2023
Arrived onsite to replace faulty capacitor. Replaced capacitor and tested. Ran auto test to check components. Test passed without error. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Bastrop, TX 78602
Joe Z
Job Details: 01/02/2023
Arrived onsite for unit with no power. Upon arrival inspected breaker and is good. Pulled unit from wall to test polarity and is good. Found thermal fuse is blown. Need to replace thermal fuse. Replaced thermal fuse WPW10545255. Test blower and is operating. Test unit by preheating oven to 350. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78749
Scott
Job Details: 01/02/2023
"Arrived on site for washer not starting ,custome said she was washing quilt and heard a popping noise and washer stopped. Ran diagnostics and got 7-1 error code . Found belt had slipped off cam . Replaced belt and ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Also advised its best to take blankets and quilts to laundry mat. Job complete. C-note ."
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 01/02/2023
Arrived onsite for not spinning. Upon arrival inspected and test unit. During spin the motor will turn but the basket will not spin. Removed agitator to inspect hub. Found the hub has failed. Need to replace hub. Replaced hub and test unit. Unit is now spinning correctly. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Blanco, TX 78606
Andrew
Job Details: 01/02/2023
"Arrived on site to test unit for tripping breaker. Found no exposed wiring properly making contact with retention screws within terminal block. Screws were tightened down on wire shielding and barely making contact through neutral causing breaker to trip. Repaired wiring and ran diagnostics. Highest amp draw was 13.1 amps. Completed diagnostics with no issues, unit on 20 amp gfci breaker. Advised customer to monitor and if issue persists advised to service pointer W11525530(afci/gfci breaker tripping nuisance). No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78737
Luis
Job Details: 01/02/2023
"Arrived on site for a defective compressor,replaced compressor and drier,vacuumed system down, unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Driftwood, TX 78619
Leonardo
Job Details: 01/02/2023
Arrived on site to replace harness. Replaced spark harness test unit and unit test good job complete
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Cedar Creek, TX 78612
Joe Z
Job Details: 01/02/2023
Arrived onsite for oven not operating. Upon arrival test unit by preheating oven to 350. Unit reached 350 and began began cycling. Unit averaged 349. Bake is operating correctly. Then test broil by preheating to 500. Broil element did not energize. Removed back panel to test broil element. Element test good for resistance. Called for broil and got zero volts . Test control and is not sending voltage to broil. Need to replace control. Replaced control and test unit. Unit now operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 01/02/2023
Arrived onsite for F8-E4 error code. Upon arrival ran diagnostics and there is no saved error codes. Inspected drip pan and is dry.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Cedar Creek, TX 78612
Joe Z
Job Details: 01/02/2023
Arrived onsite to install previously ordered parts. Replaced right front switch WP314900 and right front element W11047722. Test unit and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Buda, TX 78610
Kevin
Job Details: 01/02/2023
"Arrived on site and inspected refrigerator and found homeowner is experiencing clumping on the left and right hand side of the ice bin in the door. Tech line is closed today for holiday, freezer temperature is good ice tray is not overfilling. Replaced icemaker and will attempt to speak with tech line tomorrow, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 01/02/2023
"Arrived on site and replaced dented door panel, job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manor, TX 78653
Joe Z
Job Details: 01/02/2023
Arrived onsite for unit not agitating properly and making noise. Upon arrival ran diagnostics and and got F7-E5 shifter failure. Ran load test and during agitation the unit would just shake and make noise. Inspected stator and rotor and found slider is mounted upside down. Reinstalled slider and test unit. Unit now operates as designed. Job complete
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Austin, TX 78753
Wesley
Job Details: 01/02/2023
"Arrived onsite and found unit operating with repeat frost build up this time obvious that the cause was from a seal air gap. Found unit gaping likely due to unstable footing in the garage as it is shimmed with wood to hold the weight because the concrete footing is not wide enough to hold the entire freezer. Heat treated gasket. Unit is now sealed at time of service. Advised customer on findings. Call back, no charge."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78753
Wesley
Job Details: 01/02/2023
Arrived onsite and repaired unit by replacing the cam. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78746
Wesley
Job Details: 01/02/2023
Arrived onsite and replaced the freezer door switch per previous diagnosis. Unit is now operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kimo
Job Details: 01/02/2023
Arrived onsite for a dishwasher with a upper rack that has falling off. Upon inspection I found that the adjusters were broken. I replaced them a tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS00
Near Austin, TX 78746
Wesley
Job Details: 01/02/2023
Arrived onsite and repaired refrigerator by replacing the filter housing. Restored water and flushed filter looking for leaks. Unit is now operating as designed leak free. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Meadowlakes, TX 78654
Kimo
Job Details: 01/02/2023
Arrived onsite for a dishwasher that is not getting the dishwasher dry enough at the end of the wash cycle. Upon inspection I put the unit into diagnostics mode and found that the unit ran a cycle but at the end there was some suds left in the unit which can cause the dishes not to dry properly. Upon further inspection I found that the Dispenser was leaking rinse agent. I replaced place the Detergent Dispenser and tested unit and found unit operating as designed customer my need to run a few cycles to get the Residual suds out of the dish wash. Jod complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78645
Kimo
Job Details: 01/02/2023
Arrived onsite for a refrigerator that will not close properly. Upon inspection I found that the door bushing as damaged. I replace it and tested the door and found that the door is now operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Austin, TX 78757
David S
Job Details: 01/02/2023
"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the fridge at 45 degrees and the freezer at 10. I gained access to the hv control and tested the thermistors, and defrost circuit. I found them reading properly. I forced the unit into defrost and found it activating. I am replacing the UI control again. I forced the unit into defrost and advised the customer to watch the unit over the next couple of days. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78750
David S
Job Details: 01/02/2023
Arrived on site for fridge lights being out. I inspected the unit and work area. I found one of the lights wasnt swapped over to the new design. I replaced that freezer light and the other lights that are inline with it. The unit lights are now working properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Spicewood, TX 78669
Luis
Job Details: 01/02/2023
"Arrived on site for cooling and light issues. Found defective led module replaced fresh food led control all leds working as designed. Weak air flow,checked evaporator compartment no ice build up removed obstruction on return vent checked air flow into fresh food section good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Blanco, TX 78606
Andrew
Job Details: 01/02/2023
"Arrived on site to test unit for not draining. Found knockout was not removed from disposal. Removed knockout, unit working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78735
Scott
Job Details: 01/02/2023
"Arrived on site ,replaced gearcase &slider . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76705
Jonathan M
Job Details: 01/02/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced of the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV2
Near McGregor, TX 76657
Jonathan M
Job Details: 01/02/2023
Arrived on site for a range that is getting hot around the exhaust. Inspected unit and work area. The customer advised they were cooking for a four hour bake cycle and found that the exhaust was emitting off a lot of really hot air. I did explain to the customer that this is normal because of the exhaust Bing the way that the oven helps itself cool down. Explain that longer cooked times will cause higher temperatures coming out of the exhaust. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site for a washing machine that is not completing cycles again. Inspected unit and work area. Customer advised that the same thing is happening at the time before and that the new gear Kayson Cham only worked for a few days before failing again. They advised the unit does not agitate. I confirmed the customers complaint and checked Internet. Found the gear case had dropped again and had destroyed the cam causing the issue of not being able to shift properly. Went to call Techline and Found the Techline was closed. Replace the gearcase and cam again and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a dishwasher that has odor issues. Customer informed me they do not use unit to wash but as a drying rack after hand washing. Advised customer that without cycling fresh water into unit a couple times a week odors are normal and unit needs to be used to prevent issue. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect dishwasher still wet after a wash cycle. Upon further inspection, I opened the door to the unit and found a small amount of condensation/moisture on the door and at the bottom the tub. I placed the unit in diagnostics showing no error codes and tested. While testing, I checked the amp draw of the components and found the element pulling 7-9amps during wash & drying cycles of diagnostics. At the end of testing, the unit operated as designed. I advised the customer that the unit is operating properly and that it will always have some moisture/condensation after a wash cycle due to the design of the unit. No repairs needed at the this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Killeen, TX 76541
Tyler
Job Details: 01/02/2023
Arrived on site for washer needing previously drain hose. Upon arrival reconfirmed issue and installed needed part. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Killeen, TX 76542
Tyler
Job Details: 01/02/2023
Arrived on site for washer showing F7e1 in diagnostics. Upon arrival confirmed issue and error code. Found no other faults in diagnostics. Found unit had a failing capacitor. Replaced cap and reassembled and tested unit. Found error no longer present and unit functioning as designed with no leaks. Call complete
We serviced a
AMANA REFRIGERATOR
Model ABB2522FEQ
Near Wimberley, TX 78676
Andrew
Job Details: 01/02/2023
"Arrived on site to install previously diagnosed heat probe. Installed part, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Did confirm the customers complaint and found the motor would not turn despite having proper voltage going to the icemaker. Replaced the icemaker and tested the unit. The unit began to harvest and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near The Hills, TX 78738
Leonardo
Job Details: 01/02/2023
Arrived one site to replace reflector. Replaced reflector test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
WDT730PAHZ0 Arrived to inspect no water. F4E3 error code stored in memory and I cleared for testing. I found the unit had all functions except for circulation. I removed and replaced the sump assembly and tested. All functions returned and the unit operated as designed. No leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"Arrived to inspect water issue. The customer showed me the water spigot would spray in two directions and cause a mess. I found a slight amount of debris and removed it, causing the issue to disappear. I suspect that the valve replacement may have dislodged the debris during the prior service and I applied out warranty. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"Arrived to inspect no operation. I found the unit control locked and the extra rinse button would not disengage the control lock until I unplugged it and then reapplied power. After disabling the control lock, the unit operated normally and I was able to enter service test mode. F8E1 was stored and I cleared it. The unit operated as designed within service test mode and I advised the customer to use less detergent, the lowest line on any liquid detergent fill cup/cap will be sufficient for their use. No leaks observed during service, operational test good."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HBL00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"KUID508HBL00 Arrived to install previously diagnosed and ordered parts. I removed and replaced the external drain pump and hose, noting excessive debris within both. I installed the rear unit cover and tested. The unit operated as designed and the leaking issue was resolved. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78703
Wesley
Job Details: 01/02/2023
"Arrived onsite with JR and found unit operating with failed thermal fuse. Replaced the thermal fuse and found the exterior flap stuck and not opening, corrected unit venting. Unit is now operating as designed. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78725
Matthew
Job Details: 01/02/2023
"Arrived onsite for sealed system repair. Unit is covered. Replaced failed compressor. Replaced compressor and pulled vacuum. Vacuum held. Charged per spec and ran compressor. Compressor is running and unit is cooling. Instructed customer to place a bottle of water in freezer and once frozen, maintain frozen state for 24 hrs before loading fridge . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78733
Luis
Job Details: 01/02/2023
"Arrived on site for cooling complaint. At time of visit unit cooling correctly,ran diagnostics thermistors passed in both sections,powered on icemaker,ran icemaker test,icemaker passed harvest ran fill test passed. Changed setting in defrost cycle."
We serviced a
FRIGIDAIRE RANGE
Model FGF366CCD
Near Pflugerville, TX 78660
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a range with a burner not working. Found screws for fr burner are broken off inside orifice holder and part is not available. Advised homeowner on findings and stove will need to be replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, TX 78728
Cliff
Job Details: 01/02/2023
"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, drier, and rc evap. Pulled vacuum and charged unit. Found all is functioning properly at this time, and no leaks were found at time of service."