We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78757
Kimo
Job Details: 08/04/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 after doing so I tested unit and found unit operating as designed. No leaks job complete.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Lou
Job Details: 08/04/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the middle burner failure, I removed and replaced the burner head and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Luis
Job Details: 08/04/2022
"Arrived on site. Replaced defective compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Manchaca, TX 78652
Scott
Job Details: 08/04/2022
"Arrived on site , replaced drain pump and bellow . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78745
Scott
Job Details: 08/04/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Kyle, TX 78640
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for leaving dishes dirty, test unit all components functioning properly, unit is filling to desired level, but when draining unit water started the back up in the disposal, customer stated that it usually does not do that after clearing it the unit drained fine, advised customer that could be the reason why the dishes are dirty, when this happens water siphons back into the dishwasher, inspected OWI and found it also Gunked up, replaced sensor as precautionary, customer will monitor and if issue persists he will call us back , at this time the unit is running properly, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78759
David S
Job Details: 08/04/2022
Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1153777. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for not washing dishes, tested unit found water not filling, inspected float and found A partially dissolved soap pod under float restricting water from entering into unit, removed obstruction tested unit unit now running as designed, Drained and started unit four times with no issues, wash motor is engaging, advised customer that if this happens again to inspect for and object under float before calling it in, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit test unit for water left at end of drain cycle, testEd unit found cold water valve is not opening, causing unit to shut off cycle at final rinse, replaced valve, tested unit , unit now running as designed, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Cedar Park, TX 78613
David S
Job Details: 08/04/2022
Arrived on site for lights not working. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11460554. I replaced the freezer led according to the service pointer. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78723
Luis
Job Details: 08/04/2022
"Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec,powered unit on,compressor powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78754
Kimo
Job Details: 08/04/2022
Arrived onsite for a refrigerator with dispenser water flow issue. Upon inspection I found that the unit would let water through when I removed the filter and would stop when the filter was put in. I suspect that the filter may be defective from the factory. I advised the customer to contact whirlpool about the filter and see if theyre sent a new one. Cx to contact whirlpool. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Canyon Lake, TX 78133
Andrey
Job Details: 08/04/2022
"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78641
David S
Job Details: 08/04/2022
"Arrived on site for fridge still not cooling properly. I inspected the unit and work area. I gained access to the rc evaporator and found it has a plastic thermistor, I replaced the plastic one with a brass thermistor. I tested it for the control and found it reading properly. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Salado, TX 76571
Tyler
Job Details: 08/04/2022
Arrived on site for ice machine needing previously diagnosed filter head. Upon arrival reconfirmed complaint. Replaced filter head and tested unit. Found ice machine working as designed. With no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belton, TX 76513
Tyler
Job Details: 08/04/2022
"Arrived on site for washer going off balance when in use. Upon arrival confirmed complaint but found no errors in diagnostics. Found u it not lvl. After leveling unit and instructing customer er on best methods for loading and using unit, I found washer no longing banging around during spin. Found leaks from cutoffs behind unit. I formed customer of all findings. Washer working as designed. Call complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS
Near Liberty Hill, TX 78642
Lou
Job Details: 08/04/2022
Arrived on site to check vent hood not working. On inspection the vent was not turning on the light worked. Noticed that when the wiring harness was moved the vent start working. Found the main connection had a lose wire in the connector. Resisted the pin into the connector and the vent started to work. Vent working as designed. Job completed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hutto, TX 78634
Cliff
Job Details: 08/04/2022
Arrived on site to diagnose a dryer that is not heating. Found wall outlet contacts spread causing unit to intermittently lose 1 leg of power. Advised customer on findings and an electrician will need to replace outlet.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78730
Scott
Job Details: 08/04/2022
"Arrived on site ,replaced grid cutter . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Austin, TX 78738
Kevin
Job Details: 08/04/2022
"Arrived on site and replaced grill cover, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78652
Andrew
Job Details: 08/04/2022
"Arrived on site to replace previously diagnosed wash motor, harness and control. Found wash motor was the only issue. Replaced sump assembly, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78749
Andrew
Job Details: 08/04/2022
Arrived on site to test unit for not filling properly. Ran multiple diagnostics and found no issues. No stored error codes. Customer stated when initially filling water is covering clothes. Advised customer when initially filling water will not cover clothes due to high concentration wash. Also advised on how unit senses loads and fills accordingly. Advised customer not to open and close lid during wash cycles to prevent interruption in sensing. No leaks detected. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78704
Scott
Job Details: 08/04/2022
"Arrived on site , replaced led Modules . All lights are on now . No other issues found . No water leaks detected . Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS00
Near Burnet, TX 78611
Paul
Job Details: 08/04/2022
"Arrived onsite for a refrigerator to replace previous diagnosed parts. I verified the compressor was not pumping correctly. I found a small leak in the drain pan heater. I replaced the compressor, evaporator, heat exchanger, and drain pan heater. I vacuumed the system and charged it with 7.75 ozs of R134A refrigerant. I tested the unit and it had a good frost pattern and is working as designed. Pressures were at 2 low and 125 high. I replaced the filter and installed a new icemaker. The new icemaker didnt come with the bale arm and it is missing. Ordering 2313990 ARM-SHUT OFF,SXS. ; ordrng 1 2313990 (ARM-SHUT OFF,SXS)"
We serviced a
WHIRLPOOL OVEN
Model KEBS277SSS
Near Austin, TX 78746
Scott
Job Details: 08/04/2022
"Arrived on site for upper door gasket . Replaced upper door gasket . Ordering another door gasket for lower oven door ; ordrng 1 WP4455381 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2022
Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Georgetown, TX 78633
David Z
Job Details: 08/04/2022
"Arrived on site to diagnose refrigerator that had some noise coming from what sounded like freezer fan. Ran fans and couldn't hear any noise. I found some small patches of ice around the evap cover, likely sticking to the fan, causing the noise. I could not get the condenser fan to come on at all, even with voltage. Ordering condenser fan to resolve, control as well. Office to schedule when we have part. ; ordrng 1 W11024494 (Condenser Fan)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 08/04/2022
Arrived on site for washer needing previously diagnosed lidlock. Upon arrival reconfirmed issue an installer part part of town functions of unit still the same. Call techline twice and spoke with Rich and Sterling sr#7734282318. After running extensive testing techline determined that part sent for repairs were defective and will need a new ACU and lid locked installed. Office to reschedule once availability of parts is known.; ordrng 1 W11298486 (Acu)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Killeen, TX 76549
Tyler
Job Details: 08/04/2022
Arrived on site for dishwasher not stopping. Upon arrival found no errors. Found owi sensor within manufacturing specs. Replaced control. Found unit had gold bushing style element needing to be replaced Nader SP: W11540964. Will need office to reschedule once availability of part is known. ; ordrng 1 W11537778 (Element)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Bastrop, TX 78602
Joe Z
Job Details: 08/04/2022
"Arrived onsite for Not Cooling - Refrigerator Section - Side by Side Refrigerator . Upon arrival inspected unit and found evaporator completely covered in ice. Tried checking resistance at control and got OL. Ran diagnostics to force heater and heater will not energize. Contacted SW for assistance. SW recommended ordering UI, heater, control , harness and bringing back thermistor. Office to reschedule ; ordrng 1 W11216949 (UI) and 1 W11546681 (Harness) and 1 W11546690 (Comtrol) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Bastrop, TX 78602
Joe Z
Job Details: 08/04/2022
"Arrived to install previously diagnosed parts. Replaced valve and valve still not energizing. Checked resistance on this new valve and is correct. Called techline for assistance. After series of voltage checks, Tech recommended replacement of control. Tech gave SR#7734281593. Need to order control. Please contact customer with eta.; ordrng 1 W11462458 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Austin, TX 78738
Kevin
Job Details: 08/04/2022
"Arrived on site and inspected dishwasher and found customers experiencing water in the tub when the dishwasher is not running. Inspected incoming valve and did not see any water trickling in. Found home has a reverse osmosis system and it was installed sharing the garbage disposal drain with the dishwasher. Explain to customer that whirlpool does not allow this because when reverse osmosis system purges it can fill up the dishwasher via the drain hose, this could cause dishwasher to overflow and damage floor. Recommended that they contact reverse osmosis company and have them change to a clamp style drain connection. Also found racks have rust spots, took pictures. Will bring back both to ensure repair on next visit.; ordrng 1 W10909088 (Dishrack) and 4 W10888592 (Wheel)s and 1 W10161215 (Lower rack) and 1 WPW10671904 (Clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2022
Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78681
Gerry C
Job Details: 08/04/2022
Arrived to inspect long dry times. Discussed with CX that the unit is not heating at all. Inspected black terminal and found that the L2 was completely burned out. I used my truck stock terminal block ASSY and R/R old terminal block. Operational test good.; ordrng 1 279320 (Block terminal ASSY/truck stock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Bertram, TX 78605
Lou
Job Details: 08/04/2022
"Arrived on site to inspect refrigerator frosting up. Upon further inspection, I found the FC door cracked open approximately 2 inches and found ice/frost inside the FC section (photos). I removed the evap cover and found a good frost pattern and found the thee air ducts were damaged and the evaporator cover plenum damaged allowing for air gaps. Also found the FC liner at the door gapped and sealed it with silicone. Contacted techline and spoke to TJ and advised of my findings and parts on order and attached to previous SR#7734027309. Ordering the evap cover, air ducts, and evap cover plenum. Office to schedule return service. No water leaks observed during service.; ordrng 2 W11208347 (Air duct)s and 2 W11199204 (Air duct)s and 1 W10573325 (Evap cover) and 1 W10716213 (Evaporator plenum assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78705
Scott
Job Details: 08/04/2022
"Arrived on site for washer stopping in mid cycle and then a burning smell. Put unit in diagnostics and unit started to go into spin cycle lid wasnt locked and was in diagnostics. Got motor error code . Found cap shorted out and lower harnes welded to cap . Ordering cap ,lower harnes ,motor , and control. Called safety ,reported finding . They gave P&L concession # W13rv51wpl1 . No water leaks detected at time of service. Unit unplugged and water shut off . Call to set return .; ordrng 1 W11450611 (Lower harnes) and 1 W11222394 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Canyon Lake, TX 78133
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for oven malfunctioning, tested unit found control not reading temps correctly causing over temp error code, replaced control, oven is now functioning, customer stated that front right burner just stay hot constantly and does not adjust, ordering FR infinite switch and element, and oven sensors if needed, office to reschedule ; ordrng 1 WP3149400 (FR infinite switch) and 1 WPW10181986 (Oven sensor) and 1 W11047722 (Front right element)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78757
Kimo
Job Details: 08/04/2022
Arrived onsite for a washer that is leaking oil from underneath the unit. Upon inspection I also found that the dog teeth were worn down. I am ordering 1x dog assembly. I replace the gearcase. Office to reschedule. ; ordrng 1 W11158175 (Dogs)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78724
Kimo
Job Details: 08/04/2022
Arrived onsite for a range that has a none functioning left front burner. Upon inspection I found that the burner would not spark. I replaced the spark module and found no change. Which tells me that theres a harness issue between the module and the burner I am ordering 1x harness. Office to reschedule.; ordrng 1 W11453756 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 08/04/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to install the back guard insulation. When I removed the back cover from the control panel, I found there was insulation already in place. I tested the unit cooktop and found the front right burner not igniting properly. I am ordering the front right burner head and scheduled return service for 08/11/22. No gas leaks detected during service.; ordrng 1 WPW10515455 (Burner head right front)"
We serviced a
KITCHENAID RANGE
Model KCGC558JSS00
Near Canyon Lake, TX 78133
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for front left and right burner issues, tested unit found igniters are not sparking up but side ways when you fan it by hand it ignites, front left burner was defective at simmer only one side is igniting, replaced burner flame is now distributed evenly but still sparking to side Of burner, ordering igniters office to reschedule ; ordrng 2 W11580024 (Front left and right igniter)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Austin, TX 78758
David S
Job Details: 08/03/2022
"Arrived on site to install previous diagnose parts. I gained access to the ice maker, I installed a new fan, adapter kit, and fill tube heater.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Leander, TX 78641
Lou
Job Details: 08/03/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the motor and calibrated the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS05
Near Austin, TX 78759
Wesley
Job Details: 08/03/2022
Arrived onsite for water issue and determined there to be a blockage in the filter. Cleared blockage at the filter housing. Was able to clear blockage but new filter also needed. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78732
David S
Job Details: 08/03/2022
CArrived on site for icemaker not producing any ice. I inspected the unit and work area. I found the ice maker thermistor just hanging and the clip assembly missing. I tested the thermistor and found it open. I tested voltage to the ice maker and found good voltage. I installed a new ice maker. I reassembled the unit and ran a harvest cycle and a fill test. The unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Georgetown, TX 78633
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose washer that has a lid with a cracked frame. Examined lid and found frame was broken on left side and cracked on the right. Recommended replacement of lid to resolve. Replaced lid and tested unit. Verified unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Round Rock, TX 78681
Paul
Job Details: 08/03/2022
Arrived onsite for a washer turning on by itself and chiming. I found 4.98VDC at the UI and the control panel oiled not respond correctly and it would chime on its own. I replaced the control panel and tested the unit. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM00
Near Leander, TX 78641
Lou
Job Details: 08/03/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid-cycle. Attempted to jump the motor with my jumper wire and it failed. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE OVEN
Model 790.9280301
Near Copperas Cove, TX 76522
David Z
Job Details: 08/03/2022
Arrived on site to follow up on range control replacement. Replaced control and overlay. Ran unit at 350 to verify proper Temps are reached and unit is cycling. Verified all is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lakeway, TX 78734
Luis
Job Details: 08/03/2022
"Arrived on site for cooling complaint. Found compressor and fans not running,found control shutting itself on and off,did a hard reset unit powered on and started cooling. Gave estimate for repairs customer will call into office if they approve repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for water leak, tested unit found water valve leaking, replaced valve, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Austin, TX 78745
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for LF error code, tested unit found cold water valve not opening, replaced valve, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, TX 78745
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for lid lock issues test unit for control completely unresponsive, no lights flashing, would not go into diagnostics, control receiving 120VAC but not functioning, drain pump humming but and extremely hot, took resistance at 6 olms, ceased drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model TXI21A3L
Near Georgetown, TX 78633
Gerry C
Job Details: 08/03/2022
"Arrived to install previously diagnosed and ordered part. R/R old def timer. Followed MFG installation instructions. Set timer to cumulative defrost setting and tested. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78738
Luis
Job Details: 08/03/2022
"Arrived on site. Found fresh food evaporator incased in ice per service pointer will need updated ui control,will also need a new fan scroll and thermisto
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Austin, TX 78717
Kimo
Job Details: 08/03/2022
Arrived onsite for range with a front left burner that wound lite and a broken middle knob. Upon arrival I tested burner and found that it worked as normal. I installed new knob
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78717
Kimo
Job Details: 08/03/2022
"Arrived onsite for washer with a broken latch. Upon inspection I found that the latch was broken. I replace the broken latch and tested unit and found unit operating as designed. Job complete"
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for dishwasher with a top rack that has fallen off. Upon inspection inspection I found that the adjusters the broken. I installed new adjusters and tested rack and found rack operating as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Jonestown, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for dishwasher, inspected unit and work area. Installed parts previously diagnosed. I the. Tested unit and its operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY1
Near Austin, TX 78746
Scott
Job Details: 08/03/2022
"Arrived on site for poor washing . Found wash motor failing . Also newest UI is starting to warp. Found seal on vent failing . No water leaks detected at time of service. complete Sump , vent ,gasket"
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS5
Near Austin, TX 78746
Scott
Job Details: 08/03/2022
"Arrived on site for upper rack falling down . Found wheels on adjuster on left side broken . Replaced with adjuster kit . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78754
Joe Z
Job Details: 08/03/2022
"Arrived onsite for continued issue of lights not operating correctly. Upon arrival found modules blink a few times then remain lit. Spoke with SW for assistance. SW recommended quoting for parts only , labor was collected on previous visit for same issue. Electronic control, both switches, first module in RC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78717
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator that shuts off sometimes and is not making ice. I found the evaporator completely frozen over in ice. I tested the thermistors and found them in range. I tested the fans and forced defrost finding all working as designed. I found the drain tube completely restricted causing the drip pan to back up that cause the issues. The fan fad been hitting ice and I suspect this was the reasons for the power failure. I cleared the drain and defrosted the coil. I mounted the thermistor with foil tape and zip tied it. The unit is working as designed. I did explain to the customer that I do not believe that there are any other issues at this time but there is a possibility that we would need to replace the UI
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS1
Near Austin, TX 78757
Wesley
Job Details: 08/03/2022
Arrived onsite and found DSI board failure causing oven to not ignite.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for not cooling. Verified suction tube cut at linear entering cabinet. No service provided, no fee collected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Austin, TX 78731
Luis
Job Details: 08/03/2022
"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker,ran harvest test passed,ran fill test passed.
We serviced a
KENMORE DISHWASHER
Model 665.14753N512
Near Austin, TX 78730
Scott
Job Details: 08/03/2022
Arrived on site for possible leaking . Ran diagnostics and unit is leaking . Customer is going to get new unit .
We serviced a
WHIRLPOOL WASHER
Model WTW5590VQ0
Near Austin, TX 78704
Matthew
Job Details: 08/03/2022
Arrived onsite for washer not completing cycle and leaving basket full of water. Upon arrival inspected unit. Verified supply voltage and voltage to unit. Found burned lid switch. Replaced switch and tested. Unit drained standing water and was spinning. Unit is testing properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/03/2022
"Arrived on site and found incoming power has been corrected by an electrician, found control panel is unresponsive. Customer does not wish to continue at this time, job complete"
We serviced a
KENMORE WASHER
Model 110.2813241
Near Austin, TX 78739
Kevin
Job Details: 08/03/2022
"Arrived on site and inspected washer and found water flow through both valves is good. Test 51 complete without issue, Customer said washer would get through wash and agitation but would not complete And give an LF error. Found F8E1 saved, inspected pressure hose and did not see any issues. Discussed with customer possibility that pressure switch on the control maybe having an issue but it is not manifesting at this time. Stand pipe is also correctly installed and is not siphoning. After replacement washer completed test 52 properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Briarcliff, TX 78669
Kevin
Job Details: 08/03/2022
"Arrived on site and found load and go drawer will not close properly, found drain pump drain hose is blocking it. Reset drain hose position and it is now closing properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78729
Vincent
Job Details: 08/03/2022
"Arrived on site for dryer, inspected unit and work area. Found unit unlevel. I leveled unit and its now installed as designed. Job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Georgetown, TX 78628
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose washer that was making a clicking sound, found only when agitating. Ran unit and I did hear some minor clicking when changing directions during agitation. Sound is plastic in nature and is normal operational whiplash coming from the splutch assembly. Checked agitator and gearcase and found all fittings and hardware are tight. Noise does not affect function and is normal break in whiplash. No failures found, unit operating within design spec. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Austin, TX 78731
Luis
Job Details: 08/03/2022
"Arrived on site. Installed correct icemaker to unit,ran harvest test passed icemaker filled with water."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Austin, TX 78759
Wesley
Job Details: 08/03/2022
Arrived onsite and found unit had defrost issue preventing it from maintaining temp. Found frost pattern and blockage on upper half of evap only. Customer will defrost unit and test again. Heater and fan are working as designed. Advised customer on findings.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near McGregor, TX 76657
Tyler
Job Details: 08/03/2022
"Arrived on site for refrigerator needing previously diagnosed control, thermistor and harness. Upon arrival confirmed complaint. Installed all 3 parts then reassembled and tested unit. Found unit functioning as designed. Informed customer to allow 24hrs to cool. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78759
Wesley
Job Details: 08/03/2022
Arrived onsite for squealing. Replaced rollers and belt and pulley using repair kit. Unit is now operating quietly as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78759
David S
Job Details: 08/03/2022
Arrived on site to install previous diagnose parts. I replaced the Inlet cover and lower spray arm. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78759
David S
Job Details: 08/03/2022
Arrived on site to install a new heating element. I verified the model and serial number are with in range for service pointer W11540964. I installed a new heating element according the the service pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, TX 78702
Wesley
Job Details: 08/03/2022
Arrived onsite for ui unresponsive and found loose wiring connection at the ui harness. Repaired by securing connection. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Austin, TX 78729
David S
Job Details: 08/03/2022
Arrived on site for microwave display not working and only + 30 seconds button are working. I inspected the unit and work area. I found the display on and the buttons working. I spoke to the customer and found out it will intermittently happen. I gained access to the main control and found ribbon for the met pad not seated properly. I removed all the connections and cleaned them out. I reconnected everything properly and ensured it was all seated correctly. I reassembled the unit and tested it. I found it working as designed. The ribbon not seated properly can cause intermittent display and buttons issues if its not making full contact.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Gatesville, TX 76528
Tyler
Job Details: 08/03/2022
Arrived on site for refrigerator needing previously diagnosed sealed system. Pot arrival installed required compressor and uv dryer and then cleared unit with nitrogen and pulled vacuum. ensured there were no leaks in the system and then we charge system at 56 g of R600. Found unit cooling. Informed customer to give unit 24 hrs to stabilize temps.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 08/03/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the lever and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for no power, customer stated that power turns on but after a couple of uses it stop working and she has to wait a while and then it starts working again, preformed vent test and it has failed, do to restriction excessive moisture in side unit causing steam to get on console making it unresponsive, advised customer to hire a professional vent cleaner asap, provided number to dryer vent wizard, at this time job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Killeen, TX 76549
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose washer that was not completing cycles. On arrival customer told me unit had been making odd noises during agitation. Tested unit and found the shifter wasn't shifting to agitate, stayed in spin. Replaced shifter and retested. Found unit passed diagnostic cycle and is shifting as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Lou
Job Details: 08/03/2022
"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit not connected to WiFi. I placed the unit in diagnostics and checked error codes and found F6E4. Following the tech sheet, I removed and replaced the main control and assisted the customer in connecting to WiFi. Tested the unit and it is operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Georgetown, TX 78628
Lou
Job Details: 08/03/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Lou
Job Details: 08/03/2022
"Arrived on site to inspect dishwasher gaskets issue. Upon further inspection, I found the door gasket separating from the tub in the top left corner. I found the upper rack was rubbing the gasket as its being pulled out. I adjusted the rack and tested and it functioning properly. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM4O4KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 08/03/2022
Arrived to perform SP W11540964 - Special Project S17304. I found the existing heating element had copper colored washers and they were 70% corroded away. I found no evidence of leaking at the back or under the unit and removed and replaced the heater assembly. I tested in accordance with MFG directive and there were no leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78633
Gerry C
Job Details: 08/03/2022
"Arrived to inspect rack issue. The front left wheel assembly had failed and I removed and replaced all four due to color variance. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78726
David S
Job Details: 08/03/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran a diagnostics cycle. I pulled the unit out and found water in the drip tray. I found no signs of water leaking Any where other than the drain tubes in the front. I level the unit properly. The unit is working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78726
David S
Job Details: 08/03/2022
Arrived on site to install a new heating element. I verified the model and serial number are with in range for service pointer W11540964. I installed a new heating element according the the service pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Georgetown, TX 78626
Lou
Job Details: 08/03/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Pressures held good. I installed 4.9oz of R134a refrigerant and monitored pressures. Pressures are good and u;it is cooling properly. No water leaks observed during service and recommended that the customer allow this unit to cool for 24-48 hours. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for no cooling in FC, tested unit found freezer covered in frost , customer stated that the door was left open overnight, advised customer to disconnect unit and give it a full defrost after monitor and if frosting is still occurring to call us back and a control, FC thermistor with evaporator fan will need to be ordered, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78747
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for water leak, tested unit found a hole in reservoir water line 6 inch from valve, line had some slack, cut off damaged tube, secured it back into valve,tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78744
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for not agitating or spinning, tested unit found bad capacitor, replace capacitor and actuator as precautionary, tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78747
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for FC ice maker issues, customer stated that its still forming a ice sheet in bin, test unit found ice maker fill cup frozen caused by weeping valve, removed ice found no restrictions, replaced valve, leveled unit, advised customer to monitor and if the ice sheet is still forming then to call us back and a pressure regulator will have to be ordered, at this time the unit is functioning properly no leaks detected job job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Del Valle, TX 78617
Matthew
Job Details: 08/03/2022
"Arrived onsite for unit not completing cycle and door locked , not able to get cloths out. Upon arrival inspected unit. Found door locked. Manually opened door so customer could get clothes out. Clothes were wet and water remained in tub. Put unit in diagnostics and found F9E1 long drain. Ran test and found very little water being drained out. Manually removed water. Accessed drain pump and found debris in filter catch. Removed debris. Reassembled unit and tested. Unit is now draining properly. Ran test and all passed without error."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Del Valle, TX 78617
Matthew
Job Details: 08/03/2022
Arrived onsite for dishwasher making noise. Upon arrival found noise during draining. Found debris in pump. Removed debris and tested. Unit is now functioning properly. No leaks present at this time. Job complete