We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Temple, TX 76502
Tyler
Job Details: 08/08/2022
Arrived on site for refrigerator still causing moisture on FC gasket. Upon arrival found no signs of leaks anywhere causing the failure and call Tech line and spoke with Sterling sr#7734108491. Techline advise that they have a kit they are putting together and they will contact us when its is ready in order to order it for repairs before rescheduling; ordrng 1 Cnote (Dont reschedule until were contacted by techline for correct kit needed)
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Austin, TX 78723
Scott
Job Details: 08/08/2022
"Arrived on site for cook top continuously sparking when not in use . Removed top, checked harness and switches . No shorts or burns found . Repositioned switches . Tested unit and all is checking normal. No longer sparking when in use . May have been some moisture had gotten down but since has dried up. Couldnt duplicate error at this time . no gas leaks detected. Called safety ( same ref number) . No recommended repairs at this time . Job complete ; ordrng 1 WPW10286646 (Switch harnes)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Troy, TX 76579
Jonathan M
Job Details: 08/08/2022
"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Confirm the customers complaint and removed the dishwasher from the wall. Found that the inlet waterline had bent and kinked on the copper hose. The customer advised that they wanted that fixed due to That happening upon the reinstallation of the dishwasher. Spoke to CS and was advised we would go ahead and replace the inlet waterline. Was advised to speak to JC for instructions. Spoke to JC and was advised that he would order the inlet hose, and fittings for the dishwasher. He advised to go ahead and put them on for tomorrow. The office will need to contact the customer about timeframe due to quick turnaround.; schdld next appmnt for 8/9 TUE !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78726
David S
Job Details: 08/06/2022
Arrived on site for top rack adjuster being broken. I inspected the unit and confirmed the complaint. I installed the new adjuster. I tested the unit and it is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW3
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
"Arrived onsite for dishwasher that it not washing the dishwasher and also not drying them when it does run Upon inspection I found that the main harness had burnt up at the control due towater water and corrosion, I also found that the vent was leaking as well and the heater element was showing open.Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Round Rock, TX 78665
Gerry C
Job Details: 08/06/2022
"Arrived to inspect unit not starting and upon service mode entry, I found F2E1, F5E4, F2E1, F2E1 stored in memory. During manual service test, the unit would not lock the lid and I proceeded to automatic test mode for further testing. The unit did not lock or unlock the lid in automatic mode and during the spin and final agitate portion, the movement was not as expected. Motor and gear case area revealed residue from oil that had been flung out from the rotor, on the inner walls of the cabinet and there were signs of the leak in other areas and on the rotor. Manual turning of the rotor was quite stiff and likely causing the unit to be unable to calibrate during automatic test and the cause of the very slow and unexpected movement. The engagement teeth within the rotor were worn as well. The washer will require the gear case, rotor, slider assy and lid lock.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS02
Near Georgetown, TX 78626
Lou
Job Details: 08/06/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=27 degree and the RC=65 degrees. I found frost built up on the FC evap cover. Disassembled the FC section and found the FC evaporator engulfed in frost/ice. I tested the element and its within ohms range. Tested the defrost mode and I got 121V at the element. I tested the bimetal and it was out of range. . I removed and replaced the bimetal harness and tested the unit and it is operating as designed. I recommended that the customer allow the unit to cool for approximately 48 hours before placing items back inside the FC section. No water leaks observed during service, job completed."
We serviced a
KENMORE DISHWASHER
Model 665.13963K013
Near Austin, TX 78759
David S
Job Details: 08/06/2022
Arrived on site to install previous diagnose parts. I gained access to the vent and replaced it and the gasket with new. I reassembled the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78750
David S
Job Details: 08/06/2022
"Arrived on site for washing machine walking. I inspected the unit and work area. I out the unit into diagnostics and found no fault codes. I ran a diagnostics cycle and found it making a clanking noise while spinning. I gained access to the gear case. I found the gear case leaking oil causing the unit not to spin properly. The unit will need a new gearcase, cam, and belt. I spoke to the customer about the repair for the unit. They are going to have Lowes replace the unit. Job complete."
We serviced a
KENMORE DRYER
Model 110.6140231
Near Pflugerville, TX 78660
Gerry C
Job Details: 08/06/2022
Arrived to inspect noise and extended dry times. I found one of the roller wheels seized and installed the repair kit. The noise was remedied and I tested airflow and temperatures. The unit ran hotter than normal and there was little draw at the vent. I advised the CX to have the vent cleaned out to prevent any further issues and long dry times. Operational test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
David S
Job Details: 08/06/2022
Arrived on site to install a new heating element. I verified the model and serial number are within range for service pointer W11540964. I installed a new heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the blower wheel begin damaged, I removed and replaced the wheel and tested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the control shorting out, I removed and replaced the board and tested. Unit continues to fail. I found the timer and start switch had been shorted out as well. Replaced both parts and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Lou
Job Details: 08/06/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit failed to dispense water into the tub. I stopped testing and inspected the valve and found debris in the screen and when I pulled the unit out, I found the water hose was kinked. I removed and replaced the valve and retested and unit is operating as designed. When I pushed the unit back into place, I pulled the water hose through the wall under the sink to remove the kink. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new cap and tested unit and found unit operating as designed job complete. No leaks
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
Arrived onsite to installed previously diagnosed parts. Upon arrival I installed new tube and tested unit and found unit operating as designed job complete.no leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Round Rock, TX 78665
Gerry C
Job Details: 08/06/2022
"Arrived to perform SP W11540964 - Special Project S17304. I verified the unit had the copper/brass colored washers and removed and replaced the element. I inspected the general area and did not find any signs of leaks. I tested within the TSP guidelines and the unit did not leak. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Pflugerville, TX 78660
Gerry C
Job Details: 08/06/2022
Arrive to inspect power loss. The CX advised me the unit had lost power several times. I inspected the junction block and found the L1 and Neutral connectors very loose and corrected the issue. Further testing revealed the outlet also had connection issues and the CX will repair the outlet. The UI malfunctioned several times and I suspect it was due to the repetitive power loss and will need to be replaced. Please schedule with CXs other service 346690. ; ordrng 1 W11164011 (UI) and 1 Schedulewith346690 (Schedule with 346690)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
"Arrived onsite for for range that will not allow use of the oven. Upon inspection I found that the unit had a stored cod for improper wiring and one for internal failure, I checked the harness and found it good at the back. Then I water to customers; ordrng 1 W11034208 (Control)"
We serviced a
MAYTAG MICROWAVE
Model MMV5220FZ2
Near Austin, TX 78750
David S
Job Details: 08/06/2022
"Arrived on site for microwave intermittently heating. I inspected the unit and work area. I tested the microwave several times and could not get it to fail. I gained access to the micro switches and tested them. I found one set intermittently not changing position. I found service pointer W11245251, that provided an updated part number for the switches; ordrng 1 W11244490 (Interlock kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to inspect refrigerator not dispensing water and ice maker not getting water. Upon further inspection, I tested the dispenser and it failed. I removed the water filter and retested and it continued to fail. I tested the inlet valve at the back of the unit and found it spiked as it was not dispensing the water to the reservoir. I am ordering the inlet valve and scheduled return service for 08/12/22. No water leaks observed during service.; ordrng 1 WPW10498990 (Inlet valve)"
We serviced a
KITCHENAID VENTHOOD
Model KXW8748YSS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
Arrived onsite for for a vent hood that is making a loud noise/ failing. Upon inspection I found that the motor was making a loud noise when in use; ordrng 1 WPW10294006 (BLOWER-FAN)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78758
David S
Job Details: 08/06/2022
"Arrived on site for washing machine not spinning. I inspected the unit and work area. I found fault code F7e1 basket speed fault. I gained access to the gear case and tested the drain pump, actuator and motor and capacitor.I found the capacitor reading .04nf instead of 45. I out the unit into manual test and found the control sending voltage to the motor but it not spinning because the capacitor is bad. I am ordering the capacitor to complete the repair. Rescheduled for Friday 8/12/22; ordrng 1 W11158830 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Gerry C
Job Details: 08/06/2022
"Arrived to inspect vibration/noise. I entered service test mode and found the following codes stored: F0E3, F8E6 and F0E7 and I cleared for testing. The CX had a load in the unit and I watched it spin and there was an excessive amount of noise from the gear case/motor area. I inspected and found the replacement gear case had failed and there were signs of oil loss on the rotor and surrounding area, which I removed. I checked the basket nut and it was tight as expected. Due to the excessive noise, basket movement and service history, the basket should be replaced as well. The unit will require the gear case, slider, rotor, basket and suspension to be replaced. No leaks observed during service. ; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11400156 (Suspension) and 1 W11178227 (Basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=7 degrees and RC=56 degrees. I found a large amount of frost/ice on the FC evap cover. Tested unit and found the control and evap harness will need to be replaced. I am ordering the main control and evap harness and office to schedule return service due to the availability of parts. No water leaks observed during service. Attempted to contact the landlord and advised of my findings, but they did not answer and their vm mailbox was full.; ordrng 1 W11546681 (Evap harness) and 1 W11546690 (Control box)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Gerry C
Job Details: 08/06/2022
"Arrived to inspect no oven ignition. Initial testing revealed the control appeared to accept the back and start commands, but the relay was very quiet. I tested VAC in the line and it did not change with at attempted oven starting. I removed the plug and tested VAC on the circuit (2-4 to 2-1) and the igniter heated, with expected gas valve actuation. The control will require replacement and office to contact the CX to arrange return service. No gas leaks detected during service. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
"Arrived onsite for refrigerator that is not dispensing ice. Upon inspection I found that the impeller had stripped and is now stuck on the Motor shaft. I am ordering the dispenser motor impeller, the spacer, the divider and the gasket office to reschedule.; ordrng 1 WP63052 (IMPELLER) and 1 W11378860 (SPACER) and 1 WPW10309864 (DIVIDER) and 1 WP67006341 (GASKET) and 1 W11310391 (MOTOR)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hutto, TX 78634
Gerry C
Job Details: 08/06/2022
"Order Burner caps and rr cup. Broil adjArrived to inspect center burner not igniting. I removed and replaced the burner and tested. The right rear was having difficulties and the flame spreader and cap will need to be D2C. The CX advised the me the broiler would not heat as it should and I found the air shutter completely open, causing too lean of an air/fuel mixture and flame only reaching 1/2 way along the flame tube. I corrected the air shutter and tested. Operational test good, no gas leaks detected during service. ; ordrng 1 W11435570 (Burner Caps) and 1 W11435657 (Flame Spreader) and 1 PartsD2C (Parts D2C)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Hutto, TX 78634
Gerry C
Job Details: 08/06/2022
Arrived to inspect excessive vibration. F8E1 stored in memory. The unit would squeal in test mode and it increased with drum rotation speed. The drum assembly will require replacement due to bearing issues. Office to schedule return service. Please allow extra time for drum replacement. ; ordrng 1 W11460604 (Drum Assy)
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFW01
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2022
"Arrived on site to inspect refrigerator making loud crashing noise and unit rollers damaged. Upon further inspection, I inspected all shelving inside the unit and found all are good. I raised the leveling feet and was able to easily roll the unit out from its space and found nothing behind the unit. I did not find anything wrong with the unit at this time. Customer advised that they heard a loud crashing noise and the refrigerator was the only remaining thing that they had not looked behind due to them not being able to move the unit because of the leveling feet being lowered. Unit is operating as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Copperas Cove, TX 76522
Gerry C
Job Details: 08/05/2022
"Arrived to inspect light always on. I found the oven light would stay on regardless of door position and tested further. Service mode showed the relay was not stuck closed, as the light would go out when commanded within service mode testing. The switch tested correctly, including with and without the harness attached and at the board contacts, there were 233 Ohms, but no documentation to confirm. The right front burner switch had excessive carbon from the contracts and I recommended replacement.
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Lakeway, TX 78738
Luis
Job Details: 08/05/2022
"Arrived on site. Diagnosed a defective led module,installed updated led module
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Austin, TX 78745
Matthew
Job Details: 08/05/2022
"Arrived onsite for washer leaking. Upon arrival inspected unit. Ran diagnostics and found 3/2 inlet water temperature fault 8/6 water hazard , overload and stuck button. During test found water leaking from left rear corner. During test found leak coming from water inlet assembly. Replaced inlet assembly and tested. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Dripping Springs, TX 78620
Luis
Job Details: 08/05/2022
Arrived on site. Found ripped right side gasket estimate for repair parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Austin, TX 78723
Luis
Job Details: 08/05/2022
"Arrived on site. Tested water dispenser not dispensing water,ran diagnostics paddle test passed,ran dispenser test in diagnostics passed,exited diagnostics same issue not dispensing water. Called tech support ran test per tech support would ui controls. Freezer cool but not near freezing fresh food evaporator incased in ice per tech support freezer should be close to freezing and if not sealed system issues.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Driftwood, TX 78619
Kevin
Job Details: 08/05/2022
"Arrived on site and inspected washer, found long fill error saved and found cold water flow is low. Found cold water screen is clogged with what appears to be rust. Valve needs to be replaced but Incoming water will need to be corrected before it can be changed. Customer will contact the office when they are ready to have it replaced."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hutto, TX 78634
Vincent
Job Details: 08/05/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found no stored error codes, I did a test cycle and found agitator plate making noises. I inspected the issue and found that the gear case shaft was striped caused by the agitator getting lose. No leaks where observed during service. Job completed."
We serviced a
KENMORE REFRIGERATOR
Model 596.7238341
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint refrigerator not cooling, he explained freezer door stayed open for a while and they noticed it and closed it. I tested temps and RC 50? FC 58?. Tested amp draw from compressor and it was at 2.43amp. Explained to CX unit would need a sealed system repair. CX would contact us if he desires to proceed with the repairs. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WET4027EW1
Near Austin, TX 78745
Kevin
Job Details: 08/05/2022
"Arrived on site and inspected washer and found timer is unresponsive, spoke with SW and while checking timer found a loose connection. After resetting connector washer will now operate properly.
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAU0
Near Sunset Valley, TX 78745
Kevin
Job Details: 08/05/2022
"Arrived on site and unstacked dryer, found dispenser motor is reading 1.69 This is correct, expansion board is also reading 1.6, this is also correct. Confirmed harness between the two is also good, took picture. ran diagnostic cycle and found all functions are operating normally. Recommended to homeowner that A new detergent reservoir be purchased or powder or pods for used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Austin, TX 78721
Joe Z
Job Details: 08/05/2022
"Arrived onsite for NOT PRODUCING ICE AND FRZR SEEMS LIKE ITS NOT COLD ENOUGH . Upon arrival checked temps and got FC 23 , RC 40Ran diagnostics test 142 for FC thermistor and got 20. Test 141 for RC thermistor and got 44, test 145 for ice box thermistor and got 25. Ran test on all components Everything is functioning . Inspected condenser and is clean. Condenser and evaporator fans are both operating. Compressor is warm to the touch and pulling.78 ohms. Contacted SW for assistance. SW recommended having sealed system diagnosed
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Leander, TX 78641
David S
Job Details: 08/05/2022
Arrived on site for washing machine filling up when not in use. I inspected the unit and work area. I tested voltage to the valves and found none while in standby. Indicating a valve is weeping. I installed a new valve and tested it. It is now working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HEB
Near Lampasas, TX 76550
Gerry C
Job Details: 08/05/2022
Arrived to instal previously diagnosed and ordered parts. I applied her to the replacement FC door gasket to ensure all shipping creases were removed and then removed and replaced. I verified the seal was restored to normally accepted condition. I removed and replaced the RC door switch and the interior lighting resumed operation. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS2
Near Salado, TX 76571
Kimo
Job Details: 08/05/2022
"Arrived onsite for range with switch issues and the control not responding to button presses. Upon inspection I worths that the control would work Intermittently, and the far right infinite switch and the far left infinite switch were burning out.
We serviced a
KENMORE REFRIGERATOR
Model 795.72053.112
Near Briggs, TX 78608
Gerry C
Job Details: 08/05/2022
"Arrived to add in for dispenser not working. I found the communicating rod in the door flap assembly and fallen out of place and after correcting, the unit operated as designed. Less than 10 minute repair and second appliance
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, TX 78732
Scott
Job Details: 08/05/2022
"Arrived on site for dish washer not draining . Ran drain cycle , drain motor is coming on . Removed drain hose off disposal, reran drain into a bucket . Unit is draining . Customer has two dishwashers tied into disposable . Quic pic of installation.No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Kingsbury, TX 78638
Andrew
Job Details: 08/05/2022
"Arrived on site to test unit for not filling with water and automatically draining. Found over flow float was sticking way up causing unit to think it was full of water. Set float back into place properly, tested unit, unit now working as designed. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Luis
Job Details: 08/05/2022
"Arrived on site for frost in freezer. Checked door seal good,raised freezer door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV05
Near Temple, TX 76502
Kimo
Job Details: 08/05/2022
Arrived onsite for refrigerator with temperature issues in rc upper inspection I found that the unit was in defrost when I got there. I check the evap fan found that it ran checked the thermistor and found it to be good and Watch the Evap develop a good frost pattern after the unit came out of defrost. The compressor and condenser fan were both running as well. I then checked the refrigerator thermistor and found that to be good too then I tested the damper and found that it opened and closed properly no strange noise. Diagnostics inconclusive. I advised customer to monitor the temps over some time about a week or so and get us back out immediately if they find anything out of the ordinary.job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Austin, TX 78728
Scott
Job Details: 08/05/2022
Arrived on site for gap on around cooktop and countertop. Wall oven is installed under unit . Between gas lines and power cords unable to shift cook top over . Explained to customer this is an install issue .. No gas leaks detected. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78727
Scott
Job Details: 08/05/2022
"Arrived on site , replaced valve ,water line heater , facia ,UI. Power reset unit . Ran harvest and fill test . All checked normal. No IM error codes . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78754
Matthew
Job Details: 08/05/2022
Unit in 5203- Arrived onsite for washer leaking. Upon arrival inspected unit. Ran test and prepared for leaks. Ran auto test and all passed. Inspected underneath unit and no leaks. Ran normal cycle and passed. Inspected underneath unit and found not a single drop of water. Did find white residue on floor under washer. Looks to be dried detergent. Customer may be using too much detergent. Customer should only be using two table spoons of HE detergent per load. Customer instructed on detergent use and proper loading.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78754
Matthew
Job Details: 08/05/2022
#8144 gate code. Arrived onsite for washer making noise during spin. Upon arrival inspected unit. Nois was apparent in spin. Disassembled unit and found failed gearcase. Replaced gearcase and tested. Unit is now functioning properly. Maintenance will adjust leveling when moved to permanent location. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78753
Matthew
Job Details: 08/05/2022
Arrived onsite to replace faulty heating element per special project. Replaced element and tested. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78759
Scott
Job Details: 08/05/2022
Arrived on site for door flopping down . Found left side spring had come off hinge . Reinstalled spring and latched in back . Door is now opening properly. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78758
Matthew
Job Details: 08/05/2022
Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Ran harvest and unit was not responsive. Power cycled unit and tried again and no response. Checked voltage and was good. Receded ice maker replacement. Replaced ice maker and tested. Unit harvested and filled correctly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Austin, TX 78757
Matthew
Job Details: 08/05/2022
Arrived onsite for dishwasher not functioning correctly. Upon arrival inspected unit. Ran unit through several test cycles and all passed. Ran several normal cycles and all pass. Could not duplicate any issues. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL00
Near Austin, TX 78746
Matthew
Job Details: 08/05/2022
Arrived onsite to replace previously diagnosed parts. Replaced shims to back right corner. Replaced shim. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 08/05/2022
"Arrived on site. Replaced defective freezer door checked door seal good,tested water dispenser good."
We serviced a
JENN-AIR WINE COOLER
Model JUWFR242HL01
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2022
"Arrived on site to install previously diagnosed and ordered part. Due to one of the rack slats failing, I removed and replaced the rack and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Georgetown, TX 78626
Lou
Job Details: 08/05/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gearcase, cam and belt and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Lou
Job Details: 08/05/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the vent and dispenser leaking, I removed and replaced the vent/gasket and dispenser and tested. Unit is operating as designed. No leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS0
Near Georgetown, TX 78626
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Austin, TX 78724
Joe Z
Job Details: 08/05/2022
Arrived onsite to install previously diagnosed parts. Installed new vent. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Round Rock, TX 78665
Cliff
Job Details: 08/05/2022
Arrived on site to replace doors for refrigerator replaced both rc doors and name badge. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a range with gas odor when baking. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and normal odors to expect due to spark style ignition. Documented with whirlpool safety team and job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is freezing in the rc. Found diffuser not opening and closing properly. Replaced diffuser and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78723
Joe Z
Job Details: 08/05/2022
"Arrived onsite for F9-E1 long drain, upon arrival inspected unit and found bellow filled with water. Ran diagnostics cycle. Unit operated correctly and drained correctly. Bellow is draining slowly. Found lots of debris on bellow cleared all debris and water flows out smoothly. Cleared error code and Test unit and now all water clears correctly and door unlocks correctly. Error code no longer shows up. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Austin, TX 78723
Joe Z
Job Details: 08/05/2022
Arrived onsite for dripping water. Upon arrival tested unit and found water dripping from fill valve. Inspected bellow and is good. Checked drain cycle and did not leak. Inspected dispenser and is good. Need to replace valve. Replaced valve and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Austin, TX 78721
Joe Z
Job Details: 08/05/2022
Arrived onsite for Dishwasher doesn't drain fully.upon arrival inspected unit and found a little more than normal water at filter area. Ran drain and all remaining water drained. Found debris in drain pump causing a slow flow of water during draining cycle. Cleared debris and test unit. Unit now operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/05/2022
"Arrived on site and replaced heating element per service pointer special project, ensured it is not leaking, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Lakeway, TX 78734
Kevin
Job Details: 08/05/2022
"Arrived on site and replaced heating element per service pointer special project, ensured it is not leaking, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Austin, TX 78745
Kevin
Job Details: 08/05/2022
"Arrived on site and inspected refrigerator and found it is cooling, inspected compressor area and found drain hose has fallen off and is stopping condenser fan from spinning. Compressor is very hot to the touch and showing 140? on the surface. Cleared condenser fan and it is now running. Reattached drain hose. If issue continues a new drain hose may be needed and or a drain pan, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78726
David S
Job Details: 08/05/2022
Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1154096. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Taylor, TX 76574
Vincent
Job Details: 08/05/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested unit and its opals designed. No leaks where observed during service. Job completed.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Round Rock, TX 78664
Vincent
Job Details: 08/05/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint was display partially out. I replaced the display control and tested. Unit is now operating as designed. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Leander, TX 78641
David S
Job Details: 08/05/2022
Arrived on site for ice maker not working. I inspected the unit and work area. I tried to jump the ice maker and found it wouldnt cycle. I gained access to the harness and found it partially up clipped. I reseated the harness and tested the ice maker again. It harvested and filled with water. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78730
Leonardo
Job Details: 08/05/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a dishwasher that is leaking. Found vent gasket missing and installed new gasket. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Found aftermarket filter preventing water flow through unit. Advised customer on findings and to use everdrop filter as recommended by manufacturer. No repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Canyon Lake, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for squeaking noise, tested unit, found exhaust rubbing against unit frame causing squeaking noise adjusted exhaust, tested unit, unit now running as designed advised customer that if the noise comes back to call use back at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Killeen, TX 76542
Kimo
Job Details: 08/05/2022
"Arrived onsite for a washer that will not advance to spin cycle. Upon inspection I found that the hot water was not turned on. I corrected this and ran a quick wash cycle and found that the unit was operating as designed. Upon further inspection I found that the gearcase,cam, shifter and belt look good. I checked for stored code and found that the was a f1e1 code main control fault. I replaced the control and tested unit and and found unit operating as designed no leaks Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Lampasas, TX 76550
Gerry C
Job Details: 08/05/2022
Arrived to inspect flames not adjusting. I found the low flame height required adjustment to match LPG and corrected all the burners. During service I found the LPG provider had filled the CXs tank with propane that did not have an odor and I advised the CX that they need to contact the supplier immediately to have the issue corrected. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Jarrell, TX 76537
Kimo
Job Details: 08/05/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new cap and ran diagnostic cycle and found unit operating as designed. I also ran a quick wash cycle and found the same. No leaks. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for sparking, tested unit found it heating water properly, no unusual noise detected, inspected all cabinet for burn spots, non found, inspected harness did not find any issues, customer stated that he seen sparks on the left side of unit, currently there is no wiring on that side, inspected magnetron and wave guide, no issues found, ran unit for 2 minutes, it running as designed, called safety and reported my findings, SR# 7734270936, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for F6E3 error code, tested unit found code present, control sending voltage to console but is not communicating properly, replaced control, tested unit , unit now functioning as designed, put unit into diagnostics, all components tested good, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for F8E4 error code, tested unit found unit in constant drain, inspected float switch and found a loose connection on float switch secured connection, and pump stopped draining, ran diagnostics cycle and all components passed, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for refrigerator, inspected unit and work area. Removed old door and replaced with new door and transferred all component needed. Removed protective film and ensured no scratches on door. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for refrigerator to cooling, inspected unit and work area. Found RC chamber fan not blowing. I gained access to fan and found it disconnected. I plugged fan and tested and unit is now operating as designed at this time. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78626
Vincent
Job Details: 08/05/2022
"Arrived on site for dishwasher, inspected unit and worn area. Found door stoppers torn, I replaced with new ones and tested.. unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Andice, TX 78628
Vincent
Job Details: 08/05/2022
"Arrived on site for vent hood, inspected unit and work area. Tested vent hood and found low speed wire not connected in the harness. Reconnected the harness properly and tested, vent hood is now operating as designed. Job completed."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater fully functional and unit was actively defrosting at time of service. Advised customer that door may not have fully closed at some point causing the issue. Customer to thaw unit for 24hrs prior to use and has signed waiver.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Cedar Park, TX 78613
David S
Job Details: 08/05/2022
"Arrived on site to replace the broken cabinet seal. I inspected the unit and work area. I found the insulation sticking out and the cabinet seal deformed. I pulled the unit out and reset the insulation, I replaced the cabinet seal. I reinstalled the unit, I had the customer inspect the installation and she approved. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78732
Scott
Job Details: 08/05/2022
"Arrived on site for tub being off balance after large rug being washed . Ran diagnostics and got off balance ,motor and latch error codes . Found when unit went off balanced it had knocked latch out of position . Fixed positioning of latch .Ran diagnostics wash and gear case is making a lot of noise as well as a lot of play in basket . Can rock basket in tub . Will need new gearcase and hub . Customer declined service at this time .
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kyle, TX 78640
Andrew
Job Details: 08/05/2022
"Arrived on site to replace heating element per special project. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Andrew
Job Details: 08/05/2022
"Arrived on site to test unit for completely powering off after a few seconds of running. Was able to replicate issue. Found exhaust fan was humming. Removed cover and found piece of wood seizing motor. Replaced power filter, tested unit for 1,2 and 3 minutes. Unit working as designed. Job complete."