Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer leaking. Ran diagnostics and found no issues with the washer. The water leak is coming from the wall where the water valves are located. Washer tested good and is not leaking water. Complete
Near Austin, TX 78757
Eman J.
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for previous diagnosed parts. Replaced UI. Tested system. Everything works as designed. Job complete.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL KRFF302ESS01 "Arrived on site for water leaking on freezing in fresh food. Diagnosed a clogged drain,defrosted drain,checked water flow through drain good,water draining as designed. Unplugged harness to damper cold air migrating around housing added sealer to gaps.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/16/2020
DRYER WHIRLPOOL Gew9200lw1 Arrived on job to drop off knob. Left knob at front door.
Near Austin, TX 78729
Wesley
Job Details: 07/16/2020
REFRIGERATOR FRIGIDAIRE FGHS2655PF Arrived onsite and found unit icemaker failure. Replaced icemaker unit is now operating as designed. Advised customer on repair.
Near Cedar Park, TX 78613
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site for refrigerator not making ice. Inspected unit and work area. Found broken wire harness at bottom of door (see SD-pic). Will need to replace door to repair. Will need authorization from Lowe’s to continue with repair. I. ; ordrng 1 LW10691266/STAINLESS (FC/DOOR) and 1 SEENOTE (NEEDS AUTH AND SCH APT)
Near Kingsland, TX 78639
James
Job Details: 07/16/2020
ICE MACHINE WHIRLPOOL GI1500XHW3 Arrived on site and tested operation. Found shower head tube has come off of pump. Corrected and tested operation. Found black spots in ice due to build up in water reservoir. Cleaned out reservoir and found unit working properly. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for display not working. Plugged unit in tested unit, unit functioned as should. Unit was in the garage not connected to water so unable to check for leaks or run unit."
Near Copperas Cove, TX 76522
Al
Job Details: 07/16/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B "Unit has power.Arrived to inspect dishwasher tripping the breaker.Tested and found the unit is on a GFCI outlet, which is the cause of the failure.Customer will contact an electrician for repairs.See notes.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78738
Brandon
Job Details: 07/16/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit making to much ice, found failed bin thermistor. I replaced thermistor, unit tested good,
Near Austin, TX 78746
Kevin
Job Details: 07/16/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site and found dishwasher door panel is damaged. Replaced door panel and dishwasher is now correct. No water leaks from connections at time of service, job complete"
Near Austin, TX 78733
Leonardo
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to test unit for dw not running. Tested unit found control board not responding to commands. Replaced control board. Tested unit, unit operating good. No leaks detected. Job complete."
Near Austin, TX 78737
Leonardo
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit leaking. Found unit leaking from diverter motor. Will need new sump and motor WPW10671941 Office to reschedule. ; ordrng 1 WPW10671941 (SUMP AND MOTOR)
Near Burnet, TX 78611
James
Job Details: 07/16/2020
REFRIGERATOR GE GSH25JFXBBB Arrived on site and tested operation. Found fresh food at 70 and freezer at 40. Found evaporator frozen solid. Tested defrost circuit and found heater has failed. Installed new heater and used steamer to clear ice build up on evaporator. Tested operation and found unit working properly. Job complete
Near Austin, TX 78757
Scott
Job Details: 07/16/2020
RANGE JENN-AIR JGR8775RDW "Arrived on found misdiagnosis. Cleaned out orifice spud ,cleaned rust off igniter tip and burner cap. Unit is now igniting properly on all burners . No gas leaks detected at time of service . Job complete ."
Near Hutto, TX 78634
Andy
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator issues. Tested and inspected unit and found failed failed evaporator fan. Removed failed part and replaced with new. Tested step 3 and found evaporator fan and damper working properly. No other repairs are needed at this time. No water leaks present at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 07/16/2020
OVEN WHIRLPOOL WFE540H0AS0 Arrived on site to diagnose a range that is not heating the temperature. Tested unit and found failed bake element. Element will need to be replaced to complete repairs. ; ordrng 1 W10779716 (elmnt-bake)
Near Manor, TX 78653
Scott
Job Details: 07/16/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for door issues . Found ss trim on outer glass separating . Replaced front glass . No other issues found with unit . Job complete .
Near Austin, TX 78744
Leonardo
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site to test unit for no power. Tested unit found broken thermo fuse due to high voltage issue. Need new fuse, cap, mag, and diode.
Near Austin, TX 78730
David
Job Details: 07/16/2020
OVEN KITCHENAID KEBS279BSS01 "Arrived on site to diagnose oven with dead control panel. Customer informed me they recently ran self cleans. Performed diagnostic. Found thermal fuse open. Provided estimate for new thermal fuse - Replaced thermal fuse and retested. Unit powered up immediately and display returned. Verified upper and lower elements heating. Call complete."
Near Manor, TX 78653
Scott
Job Details: 07/16/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site for clothes not cleaning properly and customer stated washer has a funky odor . Ran calibration and found drain hose was down trap too far causing a siphoning affect. Repositioned hose , correcting issue . No water leaks detected at time of service.job complete ."
Near Florence, TX 76527
Cliff
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site to replace previously ordered part for refrigerator. Inspected unit and found defrost thermostat and heater checked good in freezer cavity. Found failed control causing unit not to cycle defrost. Replaced control and tested unit. Found all is functioning properly at this time and harness not needed. No leaks were found at time of service.
Near Austin, TX 78703
Luis
Job Details: 07/16/2020
REFRIGERATOR GE ZIS420NRI "Arrived on site for no cool. Fans running compressor not powering on,good voltage to inverter,120vac and 7vdc. Diagnosed a defective inverter control,installed a new inverter powered unit on compressor powered on.
Near Leander, TX 78641
Lou
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher not cleaning. Upon further inspection placed the unit in diagnostics showing error code F4 E3 cleared the error code and continued with testing. Once water dispensed into tub the motor never came on. I advanced through testing and the drain pump and element operated as designed. Due to the motor failure I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, Job completed."
Near Austin, TX 78731
David
Job Details: 07/16/2020
WASHER MAYTAG MVWB865GC0 "Arrived on site to diagnose washer that was not powering on. Performed diagnostics and voltage checks. Found power at control, and cycling voltage at UI socket. Found UI / Console bad. Replaced console and retested. Unit powered don and is working as designed. Call complete."
Near Lakeway, TX 78734
Brandon
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KBSD606ESS01 "Arrived on site for customer complaint of unit not powering on, found failed power switch, I replaced switch, unit tested good."
Near Austin, TX 78727
Wesley
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite and found brand new fridge fans and compressor running but absolutely no cool or frost pattern. Ordering compressor and drier to repair. Used white adhesive for cosmetic. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78728
Wesley
Job Details: 07/16/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived onsite and found unit operating with l1 burnt at power block. Advised customer on finding ordering correct control just in cas e and returning with harness and block to repair. ; ordrng 1 MAINHARNESS (UKNOWN ) and 1 W11256088 (BLACK CONSOLE) and 1 WPW10245259 (block-term)
Near Leander, TX 78641
Jonathan
Job Details: 07/16/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for range. Oven not heating to correct temperature. Performed temperature test on bake mode at 350°. Measured 3 cycling temperatures at 341,395, and 325. Found average temperature at 353. Checked calibration settings and temp was already adjusted to -20 degrees. Tested cook top burners. All tested properly."
Near Austin, TX 78717
David S
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for fridge making a noise. I inspected the unit and work area. I found no ice build up on the evaporator, I found nothing interfering with the evap fan or condenser fan. When I unplugged the unit I found the compressor not coming on all the time. I tested voltage to the start device and found device getting good voltage. I replaced the start device with a new one, and found the compressor coming on everyone I powered the unit back on. The noise is most likely coming from the compressor ramping up. Job complete. No water leaks detected."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite and replaced icemaker due to slow production. Advised customer on repair, all checks good."
Near Austin, TX 78748
Kevin
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and inspected refrigerator and found waterline is loose to the icemaker, took one picture spoke with tech line and they recommended ordering 2196157, 217943, wp627018, 2205813, 8201620, wp482338. 8201620 is the instruction sheet for the repair and if it is unsuccessful tech line will need to be called again. Instructions say a 3/4 inch hole saw is needed for repair.; ordrng 1 217943 (kit cap simmer tube) and 1 2196157 (fitting) and 1 2205813 (strap) and 1 4387491 (insert) and 1 8201620 and 1 W10823511 (tube-water) and 1 W10861184 (clamp) and 1 WP2209774 (chute) and 1 WP482338 (adhesive) and 1 WP627018 (nut)"
Near Andice, TX 78628
Tyler
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher that would not turn on. After further inspection I found that the power cord connection down on the bottom right of the dishwasher had melted through the wire nuts shortly after a power outage that the customer experienced. After repairing the wiring And thoroughly checking for any further damage a van retested the dishwasher and unit is fully functioning as designed. Call complete
Near Jarrell, TX 76537
Cliff
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to perform sealed system repair for refrigerator. Upon arrival found full ice bucket and unit cooling properly. Homeowner informed me they had to defrost unit due to ice buildup in freezer section. Inspected unit and found large air gap in liner causing excess condensation to form on evaporator and prevent proper cooling. Sealed air gaps with food grade silicone. All is working properly at this time and no leaks were found at time of service. Documented findings on SD pics.
Near Georgetown, TX 78626
Tyler
Job Details: 07/16/2020
RANGE WHIRLPOOL WGE745C0FS01 Arrived on site for oven that was still not heating properly enough. Upon further inspection and after testing all hardware components once more I found that the door switch was slightly bent out of place in and going into the hole of where the door lock would go. I ended up re-correcting the switch alignment to make sure that the door heater properly and the oven shortly after was able to preheat to 350 and continue cooking with no issues whatsoever. As for the lights both sockets are receiving 120 V and are also giving full continuity I did notice that both bulbs were burnt out in the oven and both lightbulbs will need to be replaced. ; ordrng 2 8009 (light bulb)s
Near Manor, TX 78653
Eman J.
Job Details: 07/16/2020
WASHER GE GTW485ASJ0WS "Arrived onsite for previous diagnosed parts. Replaced mode shifter (under 90 day warranty). Tested system. Fix main issue. Now have leaking issue. Ordering washer WH01X26190, nut hub WH02X10363, screw WH02X24374, gearcas WH38X27407, agitator base WH43X25447, auger WH43X25448. ; ordrng 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH02X24374 (scr 1/4-20 2a sinulo) and 1 WH38X27407 (platform trans asm k) and 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"
Near Georgetown, TX 78626
Tyler
Job Details: 07/16/2020
RANGE WHIRLPOOL WGE745C0FS01 Arrived on site for oven that was still not heating properly enough. Upon further inspection and after testing all hardware components once more I found that the door switch was slightly bent out of place in and going into the hole of where the door lock would go. I ended up re-correcting the switch alignment to make sure that the door heater properly and the oven shortly after was able to preheat to 350 and continue cooking with no issues whatsoever. As for the lights both sockets are receiving 120 V and are also giving full continuity I did notice that both bulbs were burnt out in the oven and both lightbulbs will need to be replaced. ; ordrng 2 8009 (light bulb)s
Near Austin, TX 78738
Robert
Job Details: 07/16/2020
OVEN JENN-AIR JJW2830IL00 Arrived onsite to replace glass. Replacement was damaged in box. Need to reorder door again. ; ordrng 1 W11346915 (GLASS)
Near Elgin, TX 78621
Andy
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site for refrigerator not cooling properly and ice buildup. Tested and inspected unit and found failed harness with bi metal. Ordering needed part. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10913629 (harns-wire)
Near Austin, TX 78733
Kevin
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found there is no water flow from dispenser and ice cubes are very small. Remove water filter and water flow has returned and icemaker fills in test 45. Home is on well water which may be shortening the lifespan of water filters. Recommended that customer have well water examined for any issues. Filter will also need to be ordered and replaced. No further repair is required at this time, job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
WASHER AMANA NTW4516FW3 "Arrived onsite for washer no spin or agitate and no lid lock. Upon inspection I found that the unit would not go into diagnostics indicating a issue with the control. I tested the resistance of the lid latch and it tested good. I replaced the control and got the unit into diagnostics but once I started the auto service mode the lid latch would lock and unlock without me advancing steps. I replaced the lid latch and put the unit into manual test mode. At the beginning of the spin cycle the basket makes a screeching or scratching noise then goes quiet. I inspected the drive system and found the belt worn. This unit will need a new gear case, belt and drive system ordering (W11239857) belt (W10913953 ) actuator (W10890624) drive motor. (5129033225) Vell smith work cell ; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11239857 (belt)"
Near Austin, TX 78752
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for seal issues. Found bottom of freezer door seal not making full contact with cabinet,removed spacer added sealer to gaps between liner and cabinet,reinstalled freezer door checked door seal good."
Near Austin, TX 78734
Brandon
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL JDB9200CWX3 "Arrived on site for customer complaint of upper rack falling off, found broken tracks and missing clip, ordering tracks and clip. ; ordrng 1 W10250160 (clip)"
Near Austin, TX 78723
Eman J.
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived onsite for leaking refrigerator. Tested system. Found drain tube faulty. Ordering drain tube W11190084. also needs to be defrosted.; ordrng 1 W11190084 (tube-drain)
Near Spicewood, TX 78669
Brandon
Job Details: 07/16/2020
MICROWAVE KITCHENAID KMHP519ESS4 "Arrived on site for customer complaint of broken glass door, I replaced door, unit tested good."
Near , TX 78634
Cliff
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH54521JZ0 Arrived on site to diagnose a microwave with surface light not operating. Tested unit and found bulb not fully installed. Installed bulb properly and tested unit. Found all is functioning properly at this time.
Near Jarrell, TX 76537
Tyler
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
Near Seguin, TX 78155
Noah D
Job Details: 07/16/2020
RANGE AMANA ACR4303MFB3 "Arrived on site to inspect oven for not heating, upon inspection found the red wires burnt and severed, rewired and fixed terminal, checked for heat, no problems found. Complete"
Near Austin, TX 78703
Luis
Job Details: 07/16/2020
REFRIGERATOR GE TPS24BPCEBS "Arrived on site for door seal issues. Found freezer door warped causing upper portion of freezer door not to seal against cabinet,remolded freezer gasket to fill in gap,gasket sealing to cabinet after remolding gasket.
Near Cedar Park, TX 78613
David S
Job Details: 07/16/2020
DRYER WHIRLPOOL WED8620HW1 Arrived on site for filter housing being broken. I inspected the unit and work area. I found the filter housing broken and a piece missing. I gained access and removed the filter housing. I replaced the broken housing with new. I reassembled the unit. Job complete.
Near Austin, TX 78739
Leonardo
Job Details: 07/16/2020
OVEN GE JT952SK4SS Arrived on site to replace broiler element. Replaced element test unit and unit test good job complete.
Near Round Rock, TX 78664
Cliff
Job Details: 07/16/2020
WASHER WHIRLPOOL WFW3090GW2 Arrived on site to diagnose a washing machine with odor issues. Tested all parts and components and found no mechanical failures with washer at this time. Advised homeowner on usage of clean washer cycle and frequency to run it. No further repairs are needed at this time and no leaks were found at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 arrived onsite and found DW water turned off. Customer experiencing weird sounds and no washing, turned water on. Unit is now operating as designed."
Near Wimberley, TX 78676
Richard
Job Details: 07/16/2020
DISHWASHER GE GSD2100V65BB Arrived onsite for the dishwasher not working. During testing found that the dishwasher was unplugged. The installer wrapped the power cord around the sink sprayer and when customer was using the sprayer it unplugged the dishwasher. Plug the dishwasher back in and dishwasher tested fine and no leaks detected complete
Near Austin, TX 78752
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for no ice. Diagnosed harness to valve not making fully connection to pins,installed harness fully,ran icemaker through a cycle water,filled icemaker."
Near Kyle, TX 78640
Kevin
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG505M0BS "Arrived on site and inspected range and found valve is broken replaced them and knob and it is now operating properly, job complete"
Near Paige, TX 78659
Andy
Job Details: 07/16/2020
DRYER MAYTAG MED5630HC0 Arrived on site for dryer making noise. Tested and inspected unit and found padding issues. Removed failed padding and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Cliff
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site to diagnose a refrigerator that is leaking. Found water tank tubing pierced behind refrigerator. Water tank will need to be replaced to complete repairs. .; ordrng 1 W11229977 (WATER TANK)
Near Austin, TX 78702
Jacob
Job Details: 07/16/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for having damaged control panel. Loo at unit. Saw damage to panel. Replaced panel. No issues at this time. Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 07/16/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite for the oven burners not working. During testing found that error code F1E0 for control board internal failure. Will need to order a control board. Office to schedule ; ordrng 1 W11314391 (cntrl-elec)
Near Driftwood, TX 78619
Brandon
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of noise issue, found noise coming from evaporator fan motor, I replaced fan motor, noise was reduced, unit tested good."
Near Austin, TX 78757
Wesley
Job Details: 07/16/2020
DRYER WHIRLPOOL MED8630HW Arrived onsite for dryer noise and found double stacked units. Will require 2 techs for disassembly. One of which will need to be light. Advised customer on findings. Grinding noise sound like blower. ; ordrng 1 2MAN and 1 WP697772 (wheel) and 1 WPW10211911 (housing)
Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave shutting down after 1min of use. During testing found that the vent fan is not working at all. Will need to order the main harness. Ordering parts and office to schedule ; ordrng 1 W11300385 (HARNESS)
Near Killeen, TX 76542
Jonathan
Job Details: 07/16/2020
DRYER LG DLE2701V Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed front panel and found rollers completely seized up and not allowing drum to turn. Replaced two out of the four rollers and found back to rollers on bulkhead completely seized up and unable to remove. Will need bulkhead and remaining rollers to complete repair. Ordering parts and office will need to reschedule with customer for return date due to out of stock and special order part. ; ordrng 1 3044EL0002E (BULKHEAD)
Near Austin, TX 78734
Brandon
Job Details: 07/16/2020
RANGE KITCHENAID KGST307BWH2 "Arrived on site for customer complaint of front left burner not igniting, found broken ignitor, I replaced ignitor/electrode, unit tested good.
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/16/2020
REFRIGERATOR MAYTAG MFX2676FRZ00 "Arrived on site to inspect fridge for not pushing out ice, upon inspection found the control board was the wrong part, ordering new parts. ; ordrng 1 W10843055 (MAIN CONTROL )"
Near Round Rock, TX 78681
Kayman
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite to install previously diagnosed parts. I installed the freezer door and tested function of freezer components. All tested good and no leaks detected during time of service. No more defrost issues since last visit. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave light not working and light bulb broken in socket. Inspected unit and work. Powered unit and removed broken light. Informed customer that light bulb is not covered under manufacturer warranty. Tested voltage to light and found correct. Tested all other operations. All tested good.
Near Florence, TX 76527
Al
Job Details: 07/16/2020
REFRIGERATOR GE PYE22KYNFS Arrived to inspect missing parts and discovered the customer needed the left French door replaced.k ; O-emld tckt
Near , TX 78612
Andy
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for refrigerator making noise. Tested and inspected unit and found sound of refrigerant moving through lines very loud. Also found some abnormal ice buildup on FC evaporator. Ordering needed parts. Sealer to dampen noise and harness for ice buildup. Customer does not want to defrost unit. Ordering 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 10 4318168 (sealer-thrm)s and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10911102 (harns-wire)
Near New Braunfels, TX 78130
Robert
Job Details: 07/16/2020
DRYER WHIRLPOOL WED6620HC0 "Arrived onsite to test unit, re-evaluated machine based on customers descriptions. Found that the unit may be inadvertently spraying through water valve creating the leak that the customer described. Disconnected the feature for now, need to order new control board ; ordrng 1 W11350214 (CONTROL )"
Near Smithville, TX 78957
Scott
Job Details: 07/16/2020
DISHWASHER KITCHENAID KUDK03FTSS2 "Arrived on site ,replaced control and harness . Ran unit all checked normal . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78626
Tyler
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to repair oven door hinges and door seal. After installing athose parts I retested oven door and everything is functioning as designed. Call complete
Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
WASHER WHIRLPOOL WETLV27HW1 Arrived onsite for the washer keeps filling with water. Ran diagnostics and found the control was faulty. Replaced control board and issue was not resolved. Ran diagnostics and found that the valve will not shut off it’s stuck open. Replaced valve and issue has been resolved. Washer tested good and no leaks detected complete
Near Buda, TX 78610
Jacob
Job Details: 07/16/2020
DRYER MAYTAG MEDB765FW0 Arrived onsite for door to unit popping open randomly. Tested unit. Found that strike was too narrowly bent for door to latch properly. Replaced strike. Tested unit. Unit test good. No issues at this time. Job complete
Near Manor, TX 78653
Scott
Job Details: 07/16/2020
OVEN WHIRLPOOL WFE525S0HS1 "Arrived on site for sparking . Found terminal block shorted . Ordering cord ,wire harness ,cover . Also control if needed . Call to set return .; ordrng 1 4PRONG50ARANGECORD and 1 W11256088 (cntrl-elec) and 1 W11449104 (MAIN HARNESS ) and 1 WPW10326122 (cover-blck)"
Near Austin, TX 78734
Wesley
Job Details: 07/16/2020
WASHER WHIRLPOOL WFW70HEBW1 Arrived onsite and found drain in bellow clogged. Cleared clogging and tested. Unit is now draining as designed. Advised customer on findings and on use and care. All checks good.
Near Round Rock, TX 78681
Kayman
Job Details: 07/16/2020
REFRIGERATOR GE PYE22PSHJSS Arrived onsite to install previously diagnosed parts. I installed the drain tube and check valve. Unit is working as designed. Job complete
Near McDade, TX 78650
Andy
Job Details: 07/16/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived on site for dryer stopping in cycle. Customer showed me unit that UI was unresponsive tested voltage and had proper voltage. Removed console to check control and found high voltage plug not inserted from factory and not making good contact. Shorting out control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Kevin
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and found refrigerator has power but is not cooling, condensor fan is running , attempted test 4 and nothing happens.
Near Austin, TX 78704
Jacob
Job Details: 07/16/2020
DRYER WHIRLPOOL WED7500VW1 Arrived onsite to replace all parts. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78759
Wesley
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KSSO42FMX02 Arrived onsite and found unit operating with chirping. Ordering control kit and inverter to repair wiring. ordrng 1 CONTROLKIT (UKNOWN) and 1 W10629033 (inverter box)
Near Round Rock, TX 78681
Kayman
Job Details: 07/16/2020
DISHWASHER MAYTAG MDB8989SHB0 Arrived onsite for dishwasher not washing. Upon inspection I found a failed sump and motor. I replaced the sump and tested unit. Unit is now working as designed. No leaks detected during service. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM04 "Arrived on site for refrigerator not shutting off and runs consistently. Performed diagnostics mode and tested all components, found all operation working as designed. Informed customer that is normal operation ( page 6 in user care guide). Leveled unit and shut ice maker, due to home being vacant. All tested good, no water leaks detected."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/16/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previous diagnosed part. Found black UI was order and need stainless steel. Contacted office to see if part can be installed until return with correct part. Was approved to install (SC). Removed failed UI and installed new. Powered unit on and tested operation. All tested good. Office to schedule appointment when ETA is available, due to no ETA availability.; ordrng 1 SEENOTE (SCH APT) and 1 W11297709/STAINLESS (Ui)"
Near Georgetown, TX 78626
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM04 "Arrived on site for refrigerator not shutting off and runs consistently. Performed diagnostics mode and tested all components, found all operation working as designed. Informed customer that is normal operation ( page 6 in user care guide). Leveled unit and shut ice maker, due to home being vacant. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Tyler
Job Details: 07/16/2020
OVEN UNKNOWN RGT486GDL Arrived on site to repair double oven range. After installing the two nighters I was able to retest the oven and everything is working great the reason the spark module wasn’t working is because we found on this visit that there is a hidden GFCI outlet near the range that has been controlling the power supply to the range and causing all these issues I instructed customer on the signs to keep an eye out if the GFCI tripped that way they don’t have these issues happening again
Near Canyon Lake, TX 78130
Robert
Job Details: 07/16/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite to test unit for loud noise when starting. Tested unit and found that the cabinet was dented in from the bottom moving the fan housing upward and damaging the wheel. Replaced wheel but need to order new cabinet. Need 2 hrs.; ordrng 1 8533643 (cabinet) and 1 NEED2HR (NEED 2 HR) and 1 WP8577230 (housing)
Near Hays, TX 78610
Kevin
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found left-hand side of heating element is not connected, after correcting found no saved error codes, set it into a diagnostic cycle and everything is operating properly. Also found no rinse aid in dispenser and recommended to customer that it be used in order to help water sheet off dishes. Adjusted drain hose and no water leaks from connections at time of service, job complete"
Near Austin, TX 78734
Brandon
Job Details: 07/16/2020
DRYER WHIRLPOOL MED8630HC "Arrived on site to replace dented front panel, I replaced panel, unit tested good."
Near Belton, TX 76513
Jonathan
Job Details: 07/16/2020
DRYER WHIRLPOOL WED6620HC1 "Arrived on site for dryer that would not start a cycle. Inspected unit and work area. Tested voltage going to the unit in town proper voltage. Remove dryer and found extended that hose going behind washer and into the wall causing a long bent. Removed back cover and tested fuse, thermal cut off, and heater. Found fuse and thermal cut off blown. Replaced fuse and thermal cut off and tested unit. Unit is working as designed. Advised customer that with a long vent issue, this issue would probably happen again due to the dryer having a hard time removing the excess heat and moisture. I advise the customer to swap her washer and dryer due to the connections being on opposite sides to shorten her hose. Unit is working as designed. Call complete."
Near Austin, TX 78721
Eman J.
Job Details: 07/16/2020
REFRIGERATOR LG LFX31925ST/00 Arrived onsite for previous diagnosed parts. Defrosted customer freezer. Replaced parts. Tested system. Everything works as designed. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/16/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to re evaluate after gas company adjusted gas pressure. Pressure seemed to be fine but flames were still low. Ordering new orfce for all burners.; ordrng 2 W10652710 (spud-orfce)s and 1 W10791073 (spud-orfce) and 1 W10791079 (spud-orfce) and 1 W10791082 (spud-orfce)
Near Hutto, TX 78634
Andy
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG505M0BB2 Arrived on site for range seal issues and water between glass. Tested and inspected unit and found all operations are normal. Cleaned glass for customer and instructed on use and care and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78723
Eman J.
Job Details: 07/16/2020
WASHER MAYTAG MVWB855DC4 Arrived onsite for washer leaking. Tested system. Found water hose dripping inside system.Replaced housing. Tested system. Everything works as designed. No water leaks at time of service.
Near Austin, TX 78738
Brandon
Job Details: 07/16/2020
WASHER LG WT5101HV "Arrived on site for customer complaint of inner basket hitting tub ring and causing pieces of plastic to rub off and into the washer. Found inner basket out of round, could be caused by new gearcase having a bent shaft or inner basket worn out from original failed gearcase. Ordering outer tub, inner spin basket, and bringing back gearcase. ; ordrng 1 AAJ72909602 (TUB RING) and 1 CNOTE (PARTS RESEARCH INNER TUB/SPIN BASKET ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH)"
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/16/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to inspect icemaker for not producing ice, upon inspection found the icemaker full of ice, diagnosis showed no issues with icemachine, gave customer requested filter and cleaner provided by whirlpool. Complete"
Near Killeen, TX 76549
Al
Job Details: 07/16/2020
DRYER MAYTAG MED9700SB0 Arrived to install previously ordered parts.Removed and replaced the repair kit.Reassembled and unit tested as designed.There was a massive lint buildup inside the unit.Customer needs to contact a dryer ventilation company to have lint buildup removed.Job complete
Near Georgetown, TX 78628
Al
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived to inspect ice maker not making ice.Confirmed the complaint and ran diagnostics test mode #56 motor lost position.Quoted the customer from the price calculator and customer advised to continue.Removed and replaced the the ice maker.Filled ice maker and advised customer to wait approximately 24 hours for healthy ice production.Job complete
Near Austin, TX 78745
Kevin
Job Details: 07/16/2020
WASHER MAYTAG MAV6260AWW "Arrived on site and inspected washer and found it will fill with water, it will drain, it will spin but there is no agitation function. Clutch/transmission has failed.