We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Georgetown, TX 78628
Gerry C
Job Details: 02/16/2023
"MVWX655DW0 Arrived to inspect washer not agitating. I found the wash plate splines had corroded and stripped and could not engage. Further inspection revealed the gear case had lost much of its oil due to seal failure and the would require the gear case, cam and belt. Due to the cost of parts, the customer declined further service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/16/2023
Arrived on site for refrigerator needing previously diagnosed sealed system. Reconfirmed issue and installed new compressor drier and access valve. Pulled vac and recharged system with 5.5oz of refrigerant. Found unit working as designed and informed customer to give unit 24 hrs to s5a like temps.
We serviced a
WHIRLPOOL DRYER
Model MEDC700VW0
Near Killeen, TX 76541
Tyler
Job Details: 02/16/2023
Arrived on site for dryer making a screeching noise. Upon arrival confirmed issue and noise complaint. After further disassembly I found rollers and idler failing to rotate properly. I made repair. Found noise completely gone and unit working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Austin, TX 78725
Matthew
Job Details: 02/16/2023
Arrived onsite for customer smelling gas when oven is in use. Upon arrival inspected unit. Gas has been on. No sign of gas leak when idle. Ran cooktop and no issues. Ran bake cycle and it seems to be what the customer is smelling is the unit cycling and the gas valve opening periodically. Had electronic gas sniffer running as unit was heating and found no signs of a leak. Did notice that the door seal was broken in several places. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78744
Matthew
Job Details: 02/16/2023
"Arrived onsite for range tripping breaker after visit. Upon arrival inspected unit. Unit was idle. Ran cooktop burners and had no issues. Ran bake cycle and unit tripped breaker. Inspected breaker panel and found unit on GFCI. Notified customer that it is best to have unit on regular non GFCI breaker. Ran test with bake element disconnected and unit did not trip. Reconnect bake and disconnected broil and unit did not trip. Reconnected all and ran test at 350 degrees and did not trip. Allowed unit to cool, then ran 375 degree bake cycle and still did not trip. Intermittency seems to be electrical and not the unit itself. Customer will notify builder to try normal, non Gfci breaker to handle load. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Temple, TX 76504
David Z
Job Details: 02/16/2023
"Arrived on site to diagnose refrigerator with odor / bad taste in the ice / water and unit. Examined unit and found that the RC top shelf had the airflow channel next to the vent completely closed off. This was creating a cold pocket in the top, and the remaining shelves were above normal temp, causing food to spoil and smell. This was transferring to the freezer compartment as well. Advised customer that unit does create or contain and chemicals or fluids that can create any kind of taste or odor. Any odors and tastes are transferred from the water source / contents. Advised to fully empty unit and wiped down all surfaces to remove odors, and leave some baking soda in as well. Unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB2
Near Georgetown, TX 78633
Lou
Job Details: 02/16/2023
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit and when it turned on, the diode began to make a loud humming noise. I tested the magnetron and found it bad as well. I removed and replaced the mag, cap, and diode and tested and unit is operating as designed. After placing the unit back on the wall, I retested and it continues to operate as designed. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Georgetown, TX 78633
Lou
Job Details: 02/16/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control failures, I removed and replaced both ACUs (main controls) and tested the unit. Unit is operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Luis
Job Details: 02/16/2023
"Arrived on site. Found damaged fresh food gasket,removed damaged gasket installed new door gasket remolded gasket checked door seal good.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Belton, TX 76513
David Z
Job Details: 02/16/2023
"Arrived on site to diagnose dryer that is not starting. Unit powers on, but won't start. Tested unit and found unit starts every time I tried. Advised there may be an issue with the oncoming power if motor will not engage. Unit working with no failure found.
We serviced a
WHIRLPOOL DRYER
Model CED8990XW1
Near Buda, TX 78610
Andrey
Job Details: 02/16/2023
"Arrived on site to test unit for door not latching, tested unit found catch broken,replaced catch from job 369548, unit is now functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near San Marcos, TX 78666
Andrey
Job Details: 02/16/2023
"Arrived on site to test unit for no ice production, tested unit found valve activating but something is restricting water flow, disconnected tube from the back and tested water is trickling from tube, replaced tube, water is now flowing properly, fan diagnostics cycle on ice Maker, completed diagnostics cycle and filled with water, unit is now running as designed, leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78703
Scott
Job Details: 02/16/2023
"Arrived on site for washer not draining properly . Ran diagnostics got 3-1 , 5-2, 8-1, 9-1 error codes . Unit is taking long to,e to drain and timed out . Removed catch from pump and found some bra pads clogging pump. Removed obstructions . Reran diagnostics, all checked normal. No water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78731
Vincent
Job Details: 02/16/2023
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was refrigerator lights out. Per service pointer S-code S84638 covers the cost of 12 replacement lights Replaced all lights and unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CH2
Near Round Rock, TX 78665
Paul
Job Details: 02/16/2023
"Arrived onsite for a microwave that will start and run for 3 seconds then shut off and display the clock. I tested the switches, humidity sensor, & NTC thermistor. All tested good and were within range. I disconnected the high voltage transformer and tested getting the same results. I ran diagnostics and could get all loads to function. I suspected a bad control and I called techline and spoke with Richard SR# 7735748019. Richard confirmed the control was defective
We serviced a
GE REFRIGERATOR
Model GSH25JFTEBB
Near Georgetown, TX 78626
Gerry C
Job Details: 02/16/2023
"GSH25JFTEBB Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door closers on both doors and removed a large mass of frost and ice from the FC. Operational test good, no leaks observed during service.
We serviced a
GE REFRIGERATOR
Model GSHS5KGXCCSS
Near Austin, TX 78725
Matthew
Job Details: 02/16/2023
Arrived onsite for refrigerator not dispensing ice or water. Upon arrival inspected unit. Disassembled and found that dispenser paddle components failed.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Bastrop, TX 78602
Joe Z
Job Details: 02/16/2023
Arrived on site for t will fill with water but gets stuck there and wont continue the cycle. Upon arrival unit is unplugged. Restored power to unit an ran diagnostics. There are no saved error codes. Ran automatic cycle and will not agitate. Found actuator has failed. Unit has passed its year warranty. Replaced actuator. Test unit. Unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
GE WASHER
Model WVSR1060G5WW
Near Austin, TX 78702
Scott
Job Details: 02/16/2023
"Arrived on site for washer not agitating and spinning . Found lid switch had failed . Unit is functioning properly
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Georgetown, TX 78633
Lou
Job Details: 02/16/2023
"Arrived on site to drop off part for a venthood. Upon arrival, I found the door to the home locked. I placed the part-damper (WPW10291572) on the porch next to the front door (photos) and contacted the builder to advise. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Luis
Job Details: 02/16/2023
"Arrived on site for too much ice. Diagnosed a defective ice bin thermistor,replaced defective ice bin thermistor."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Kimo
Job Details: 02/16/2023
Arrived onsite to install previously diagnosed parts. Upon inspection I found no damage to the gearcase I did find some wear on the cam. I replaced the cam and tested the unit several times and found unit operating as designed job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78723
Kimo
Job Details: 02/16/2023
Arrived onsite for a DW that is not starting the wash cycle. Upon inspection I found that the water inlet Val was clogged and had failed. I replace the valve and tested the unit and found the unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78723
Kimo
Job Details: 02/16/2023
Arrived on site for a DW that is not responding to touch and would continuously run the drain pump. I replace the control and ui. And tested the unit and found unit operating as directed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Austin, TX 78723
Kimo
Job Details: 02/16/2023
Arrived on site for a cooktop with a crack in it. Upon arrival I found that the cooktop did have a crack . I replace the cooktop. And tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78717
Paul
Job Details: 02/16/2023
Arrived onsite for a washer making a loud grinding noise when in rinse. I found the gears on the cam grinding before locking in because the actuator was not shifting all the way. I replaced the cam and the actuator. I tested the washer and it is working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/16/2023
Arrived on site for dishwasher needing previously diagnosed ui membrane and control. Upon arrival reconfirmed issue and found burn marks on ui membrane. Replaced control and ui and reassembled and tested unit. Found dishwasher working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Killeen, TX 76542
Tyler
Job Details: 02/16/2023
Arrived on site for dishwasher not starting cycles correctly. Upon arrival confirmed issue and found f4e3 in diagnostics. Upon further testing I found stable power supply from ACU to motor. Found motor siezed up. Replaced motor then reassembled and tested unit. Found no leaks and 7nit working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Killeen, TX 76542
Tyler
Job Details: 02/16/2023
"Arrived on site for refrigerator needing previously diagnosed auger motor, divider, and fork. Upon arrival installed required parts. Reassembled and tested dispenser and found unit working as designed with no leaks. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LW00
Near Harker Heights, TX 76548
Tyler
Job Details: 02/16/2023
Arrived on site for microwave randomly restarting. Upon arrival confirmed issue and verified unit had correct power supplied. After running multiple tests I found ACU resetting without tripping breaker. Issue was caused from exhaust fan not being properly rotated around and leading to unit over heating and restarting. Correct fan issue and found unit fully working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Georgetown, TX 78628
Gerry C
Job Details: 02/16/2023
WFE505W0JZ3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the cooktop and drawer slide and tested. Operational test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Andice, TX 78628
Gerry C
Job Details: 02/16/2023
"KDTM604KPS0 Arrived to inspect burning odor. I entered service test mode and found an F8E2 code stored in memory. I found the element had several hot spots and I removed and replaced and tested. The unit operated as designed, no leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Georgetown, TX 78628
Gerry C
Job Details: 02/16/2023
"WOS51EC0HS00 Arrived to inspect oven temperature. I started the unit in bake at 350?F and with an internal temperature of 62?. Within a few moments, F8E0 was displayed. I found and removed debris from within the blower assembly and verified the blower worked in service and normal modes. I restarted the test with at warmer initial temperature of 72? and it claimed preheat at 398 after 12 minutes. Blower operation was normal throughout the test and the unit heated and cycled within manufacturer specifications and is operating correctly."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JBO
Near Del Valle, TX 78617
Matthew
Job Details: 02/16/2023
Arrived onsite to replace left front burner. Replaced burner and tested. Unit is now functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78744
Matthew
Job Details: 02/16/2023
"Arrived onsite for washer making noise during agitating cycle. Upon arrival inspected unit. Checked for error codes and found error for locked rotor. However multiple drive components were replaced on previous repair. Not sure if error was from previous. Cleared all coded and tested. Ran auto test and passed. Ran agitation and spin and passed. Customer had recorded video. Agitator would turn one direction, the. The other and on the second turn make a clicking noise. Could not isolate noise. Called tech line for assistance. Spoke to Leon, SR#7735762035. Tech recommendations for most likely issue was to inspect and replace the slider if needed. Inspected slider and felt slightly loose. Replaced Slider. Tested again and no noise was present. Notified customer that this my next normal operating noise due to the machine actually functioning properly and completing cycle. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 02/16/2023
"Arrived onsite for washer making a noise. Customer said that the noise happens in spin mode. Customer had a load ready to start. Once the load went into spin cycle it was off balance and it was knocking and moving. I saw that the load was mostly on one side, I stop the unit and balanced the load out and restarted the cycle and it worked as designed. I checked underneath the unit and there was no oil and the shock are still in good shape. The design of the unit with washplate might cause the clothes to bunch up on one side. I reset the unit to factory settings and calibrated the unit. Informed the customer that if it still gives her problem to call us. No water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Temple, TX 76501
David Z
Job Details: 02/16/2023
"Arrived on site to diagnose refrigerator not making ice or dispensing water. Examined unit and found valves working, but reservoir is frozen. Found 2 shelves with obstructed airflow channels, which can create cold pockets. Advised customer to make sure unit can circulate properly. Increased temp by 2 degrees to assist with unit having to run as often to cool. Advised on thawing out reservoir, and to monitor conditions. If issue repeats we will need to return with fan scroll, evap cover, and permagum to seal off fan scroll and reservoir. At this time unit should return to normal function. Repair completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS3
Near Austin, TX 78739
Kevin
Job Details: 02/16/2023
"Arrived on site and found upper rack adjusters are broken, replaced all adjusters and positioners and Spray arm it is now working properly, job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78737
Kevin
Job Details: 02/16/2023
"Arrived on site and replaced latch and harness diagnosed on previous visit, after replacement washer will complete a diagnostic cycle, But it is still making original noise customer called about Intermittently. Ran diagnostic cycle twice more and it did not make noise. Sent a short video of noise to KB/service management. Spoke with tech line again and they recommended replacing motor and gear case because everything else has already been replaced. After this every Replaceable part on lower assembly has been done, ran diagnostic cycle again and it did not make noise, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Spicewood, TX 78669
Kevin
Job Details: 02/16/2023
"Arrived on site and inspected dishwasher and found upper rack adjusters are broken, replaced them with adjuster kit and dishwasher is working properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near The Hills, TX 78738
Kevin
Job Details: 02/16/2023
"Arrived on site and inspected washer and found no saved error codes, Customer is experiencing unbalanced loads. Insured tub and basket are centered and showed customer how this differs from their previous model. Discussed correct loading to keep unbalanced loads from happening. Customer is already using the correct amount of detergent. Washer is operating as intended, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Austin, TX 78748
Kevin
Job Details: 02/16/2023
"Arrived on site and found standing water in tub, inspected lower assembly and found drain harness is broken. After replacing connectors wash drained all water and will complete a diagnostic cycle. Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78732
Vincent
Job Details: 02/16/2023
"Arrived on site for built in microwave, inspected unit and work area. Customers complaint was not heating. Tested unit and found it not heating. Disassembled unit and tested all components and found the magnetron not good. Replaced and tested unit is now heating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78732
Vincent
Job Details: 02/16/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was icemaker not filling. Tested unit in diagnostics and icemaker never completed the harvest. Replaced icemaker and tested unit is now operating as designed. Advised customer to allow 24hrs for unit to start making ice. No leaks observed during service. Job completed."
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Buchanan Dam, TX 78609
Maurice R
Job Details: 02/16/2023
Arrived onsite to install previously diagnosed parts. On inspection found the door harness had a short. Installed new door on refrigerator and tested. The water and ice are now working. Found the short was on the paddle harness. The black was cut and bare. The unit is operating as designed and no water leaks detected.
We serviced a
JENN-AIR OVEN
Model JJW8430DDS
Near Austin, TX 78732
Vincent
Job Details: 02/16/2023
"Arrived on site for oven, inspected unit and work area. Customers complaint was oven not performing as it should. Tested unit and found that the relays are sticking and not properly working. The board is not eligible to get rebuild. I informed the customer and they are aware. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Cliff
Job Details: 02/16/2023
Arrived on site to diagnose a range that is not baking. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hutto, TX 78634
Cliff
Job Details: 02/16/2023
Arrived on site to replace previously ordered parts for dryer. Found noise coming from blower vibration and installed vibration pads to reduce noise. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78757
Luis
Job Details: 02/16/2023
"Arrived on site for a defective compressor. Removed defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Cedar Creek, TX 78612
Joe Z
Job Details: 02/16/2023
Arrived on site to install previously ordered parts. Replaced ice maker and unit reset itself to Ready position. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, TX 78633
Lou
Job Details: 02/16/2023
"Arrived on site to inspect refrigerator ice production. Upon further inspection, the customer advised the ice maker isnt making ice like it used to as its slowed down production. I placed the unit in diagnostics and checked for ice maker error code and found E5-ice maker timed out. I tested the thermistors and all were good. I removed and replaced the ice maker and hv control and retested. Unit is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Georgetown, TX 78628
Lou
Job Details: 02/16/2023
"Arrived on site to inspect washer not getting water. Upon further inspection, the customer advised the unit will not start a load unless they unplug it and plug it back in first. I placed the unit in diagnostics and found error code F5E4. Attempted to clear the code and the UI would not respond to clearing it out. I calibrated the unit and then tested in diagnostics and the unit operated as designed. I attempted to test the unit in a normal wash mode and the start button would not respond. I removed and replaced the lid latch assembly and re-calibrated and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Andice, TX 78628
Lou
Job Details: 02/16/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the harness in the left lower corner of the left door being damaged, I removed and replaced the left FC door and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Austin, TX 78757
Luis
Job Details: 02/16/2023
"Arrived on site for a defective compressor. Removed defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Belton, TX 76513
David Z
Job Details: 02/16/2023
"Arrived on site to diagnose washer that is not draining. On arrival found washer was actually drained. Mr explained that sometimes it doesn't fully spin out and drain. I checked the unit for errors and found F0E3, overload. Unit is not level in the room its in, and can't really be adjusted without relocating it. Advised on proper loading and balance. Explained off balance loads will stop the cycle and cause the remaining time to change. Unit needs software update as well. Tried to link to Mr phone, but unit appears to be linked to someone else in the household. Advised to see who the appliance is linked to, and have them push the software update (removes clean washer message). Advised to follow up if unit will not update and we can replace console. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Belton, TX 76513
David Z
Job Details: 02/16/2023
Arrived on site to replace dented left pantry door. Removed old door and swapped over pantry UI. Door functions as designed. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Salado, TX 76571
David Z
Job Details: 02/16/2023
Arrived on site to diagnose refrigerator with low ice production. Unit never produces more than half a bucket of ice. Checked temps and found freezer at 0 and RC was at 40 and dropping. Had to try 3 times to get icemaker to cycle. Replaced icemaker and power cycled unit. Advised to follow up if ice production lowers. Repair completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near San Marcos, TX 78666
Andrey
Job Details: 02/16/2023
"Arrived on site to test unit for not making ice, tested unit found it full of ice, customer stated to the front Uzi gets warm and she was worried that it was melting ice, explained to customer how the unit functions and ran diagnostics cycle, all components are activating properly and unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Kyle, TX 78640
Andrey
Job Details: 02/16/2023
"Arrived on site to test unit for burning smell, tested unit found failed gear case, since customer continued to use unit it also resulted damage to belt, cam motor and capacitor, called safety to report my findings, safety will not be covering repair and advised customer to call them since failing gear case is not a safety issue, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Joe Z
Job Details: 02/16/2023
"Arrived onsite for front left burner pops up. Upon arrival,inspected unit and found mounting screws on burner head were not secure and only partially screwed in. Secured screws. Unit is operating as designed. No gas leak present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Bastrop, TX 78602
Joe Z
Job Details: 02/16/2023
"Arrived on site for Not wading Water keeps draining and making weird noises, stuck on fill All the time. Upon arrival powered on unit and drain pump started and runs continuously. Am able to get into diagnostics. There are no saved error codes. Found that drain pump also operates during diagnostics without call for drain. Need to replace control. Replaced control W11498190. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Waco, TX 76710
Jonathan M
Job Details: 02/16/2023
Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Plugged the unit in and found the compressor immediately start running. Check amperage on the compressor and found a proper amperage. Ran the unit for 30 minutes and found the unit cooling as designed. Spoke to the representative and she advised that they had no power over at the house they picked it up from. Around the unit through diagnostics and everything checked good. Did advise the customer to call back if any other issues persisted. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Woodway, TX 76712
Jonathan M
Job Details: 02/16/2023
"Arrived on site for a washing machine that is vibrating violently. Inspected unit and work area. The customer advised that that unit seems to make a loud banging sound when it goes into spin. Ran unit through diagnostics and did not find any stored air codes. Found evidence of the drain hose banging against the back of the wall due to some black marks on the backside of the wall. Ran the unit through a spin test and found that the unit was unlevel and the tub was banging against the front cabinet. Adjusted the feet on the washer and ran the unit through diagnostics. The unit began to run and operate as designed. I asked the customer about his low types and he advised that he runs extremely late loads due to not wanting to overload the washer. I did explain to the customer that because of the suspension style washer he has, the best way to ensure a good lad is to fill up he basket 1/3 of the way to allow proper weight distribution. After running all my tests, I did not find anything necessarily wrong with the unit besides the leveling of the feet and did advise the customer to test out the unit at this point with the washer being leveled. The unit is working as designed. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Waco, TX 76710
Jonathan M
Job Details: 02/16/2023
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Found evidence of a defrost issue in the freezer section. Remove the evaporator cover and checked the evaporator through Mr. Found it reading 11.77 kg ohms indicating a thermistor reading of 21?F. Went to check the heater and when trying to remove the black wire connector off the heater, found the black wire completely pulled itself out. Remove the connector and checked the heater. Found the heater was within range. Reconnected the wiring onto the connector and added electrical tape to keep the connector and the wiring together. I did advise the customer that the issue was most likely with the wiring due to all other components checking out OK. Advise the customer keep an eye on the unit of the next 30 days and call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Kyle, TX 78640
Leonardo
Job Details: 02/16/2023
Arrived on site to test unit for left rear burner not working. Test unit and found burner burned out. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near West, TX 76691
Jonathan M
Job Details: 02/16/2023
Arrived on site to install previously diagnose part. Replace the right side refrigerator door gasket and tested the unit. Theyre gonna be able to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Kyle, TX 78640
Leonardo
Job Details: 02/16/2023
Arrived on site to test unit for no power. Test unit and found no voltage at outlet. Checked breaker and breaker was off. Turned breaker back on test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near New Braunfels, TX 78130
Andrew
Job Details: 02/16/2023
"Arrived on site to test unit for loose handle. Tightened loose bolts, unit working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/16/2023
Arrived on site to test unit for water leaking from bottom of RC. Found drain extension was clogged. Replaced extension and tested by pouring water and no signs of restriction present. No leaks detected. Job complete.
We serviced a
GE DRYER
Model GFD85ESSN0WW
Near Spring Branch, TX 78070
Andrew
Job Details: 02/16/2023
"Arrived on site to test unit for noise. Found coin was caught in basket. Removed coin, noise is no longer present. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Leonardo
Job Details: 02/16/2023
Arrived on site to replace sump and motor and control board. Replaced both parts test unit and unit washing correctly job complete
We serviced a
KITCHENAID COOKTOP
Model KFDC558JSS01
Near Austin, TX 78737
Leonardo
Job Details: 02/16/2023
Arrived on site to replace right front orifice holder. Replaced orifice holder test unit and unit test good job complete no leaks present at this time.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78746
Leonardo
Job Details: 02/16/2023
Arrived on site to replace switch harness. Removed consoleAnd found brown wire to right front burner igniter not connected. Secured connection test unit and unit est good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78704
Scott
Job Details: 02/16/2023
Arrived on site for fridge not cooling properly . Found evap covered in frost . Steamed out frost . Found wire in molex connection to defrost element not installed. Repinned connection . Defrost heater is getting hot now . No water leaks detected at time of service. Job complete
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Austin, TX 78704
Scott
Job Details: 02/16/2023
Arrived on site for dishwasher leaking. Found leaking from diverter motor . Replaced sump and motor . Ran diagnostics. All checked normal. No water leaks detected. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hubbard, TX 76648
Jonathan M
Job Details: 02/16/2023
Arrived on site for a washer that is making a squealing sound during the spin cycle. Inspected unit and work area. The customer showed me a video of what the sound that it was making. Ran the washer through diagnostics and could not replicate the sound. The customer added clothes to the unit And we ran it through a drain and spin. Found the noise happening immediately. Checked Internet and did not find any rubbing between the slider and the clutch. Went ahead and replaced both the slider and gear case and tested the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Waco, TX 76712
Jonathan M
Job Details: 02/16/2023
arrived on site for a refrigerator that is not making ice. Inspected the unit and work area. The customer advised its only the refrigerator upper icemaker that seems to have a problem making ice. She has not noticed any temperature concerns inside of the refrigerator or freezer sections. I checked the temperatures in the freezer and fresh food sections and found the freezer is sitting at 0?F. I found the refrigerator sitting at 38?F. Ran unit through diagnostics and found all icemaker tests pass except for the icemaker error codes. It indicated a bad there Mr. in the ice mold. Replace the icemaker and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Round Rock, TX 78681
Paul
Job Details: 02/16/2023
"Arrived onsite for a washer that continuously fills and wont complete a cycle. I checked stored error codes and found F0E4, F0E3, F7E9, F0E5, & F2E1. I tested the UI and found all selections working properly. I found the hot and cold hoses reversed, the rotor bolt loose, and the slider separating. I corrected the hoses and replaced the slider. I ran a calibration and a service cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Bertram, TX 78605
Maurice R
Job Details: 02/16/2023
Arrived on site for washer staying on wash cycle. Found that the drain hose was on the ground outside. It was drain the water as a fast as the washer fill it up. The unit could not get enough water in it to start a the cycle up. I installed the drain hose to the wall. The control board was not working correctly so I replaced it. The unit is working as designed and no water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bertram, TX 78605
Maurice R
Job Details: 02/16/2023
Arrived on site to install previously diagnosed parts. Installed the drain pump and tested unit in diagnostics mode. The washer is working as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Vincent
Job Details: 02/16/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator section would freeze up. Took temps in RC 15? FC 0?. Entered diagnostics and tested the damper and it was not closing. Removed and replaced with new one. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78728
Vincent
Job Details: 02/16/2023
Arrived on site to install previously diagnosed parts. Installed new latch mechanism and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Taylor, TX 76574
Cliff
Job Details: 02/16/2023
Arrived on site to replace previously ordered parts for washer. Found cam teeth rounded causing noise. Replaced cam and belt and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRTW2
Near Taylor, TX 76574
Cliff
Job Details: 02/16/2023
Arrived on site to diagnose an ice machine that is not producing properly. Found cutter grid wires damaged causing ice to back up in unit. Replaced cutter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Elgin, TX 78621
Cliff
Job Details: 02/16/2023
Arrived on site to replace previously ordered parts for washer. Installed all ordered parts and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Elgin, TX 78621
Cliff
Job Details: 02/16/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced hv control and ui and tested unit. Found all is functioning properly at this time and fans and compressor started normally. Advised customer to monitor unit for 24hrs.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Elgin, TX 78621
Cliff
Job Details: 02/16/2023
Arrived on site to replace previously ordered parts for range. Replaced terminal block and wiring and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Matthew
Job Details: 02/16/2023
"Arrived onsite for washer not completing cycle. Upon arrival inspected unit. In diagnostics recorded 7/7, 7/6 and 7/1 error codes. Unit not shifting from agitating to spin. Found failed capacitor, ware on harness and ware marks on cam assembly. Replaced actuator, capacitor and cam. Tested unit and unit is functioning properly. If symptoms persist recommend replacing lower wiring harness. No leaks present at this time. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78745
Matthew
Job Details: 02/16/2023
Arrived onsite for door not closing properly. Upon arrival inspected unit. Found left side making contact before right side. Found unit Not leveled. Leveled unit and unit is closing properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78724
Matthew
Job Details: 02/16/2023
"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and charged per spec. Powered unit and compressor is running normally. Notified customer to monitor temperature with a bottle of water in the freezer compartment. Job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bastrop, TX 78602
Joe Z
Job Details: 02/16/2023
Arrived on site for No Power - Not Operating. Upon arrival inspected unit and is powering on. Ran diagnostics and there are no saved error codes. Ran automatic test and all components operate correctly. Started a normal cycle and unit begins operating correctly. Cannot duplicate issue. Had customer demonstrate how she operates the unit. Customer was trying to start cycle with lid open .Instructed customer with how to operate the unit. No leaks present at this time. Job complete
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Austin, TX 78702
Scott
Job Details: 02/16/2023
Arrived on site for display going out again . Replaced display . All checking normal. . No gas leaks detected at time of service. Job complete
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near New Braunfels, TX 78132
Andrew
Job Details: 02/16/2023
Arrived on site to test unit for long ignition times on front right burner. Adjusted burner head and igniter per service pointer W11643965. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 02/16/2023
"Arrived on site to test unit for not draining and leaking. Found knock out was not removed from disposal. Also found unit extremely unleveled. Leveled unit and removed knockout, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Killeen, TX 76541
Tyler
Job Details: 02/16/2023
"Arrived on site for washer not draining cloths out lol the way. Upon arrival confirmed issue and found the following error codes: F2e3, f7e1, f9e1. After further tests I found resistance to motor at 4.0ohms, drain pump at 15.4. I then found shorts in multiple harnesses and control and relay as well as latch failing to operate at random.Will need office to reschedule once availability of parts is knownWPW10482836 (latch), W11384790 (relay), W10843663 (valve), W10843661 (led harness), W10694672 (star harness), W11376227 (main harness), W11368855 (control),; ordrng 1 WPW10482836 (Latch) and 1 W11384790 (Relay) and 1 W10843661 (Led Harness) and 1 W10843663 (Valve) and 1 W10694672 (Star harness) and 1 W11376227 (Main harness) and 1 W11368855 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78628
Gerry C
Job Details: 02/16/2023
"KRMF706ESS05 Arrived to inspect cooling issue. The customer advised me the unit never cooled correctly and in was in the mid 40s in both chambers. The unit had an inverter driven R600a compressor and I found the inverter supply drawing 2.2 amps. I verified 3.5-4.5 KHz compressor run trigger in test mode 5 and also that the three way valve, both tactile and audibly, appeared operational. The high side discharge went through different phases during testing and was from moderately warm to the touch (4 KHz), to near room temperature (3.5 KHz), all during extended compressor run conditions. The return from the condenser into the cabinet heat loop never exceeded room temperature. The temperature of the compressor was moderately warm. The compressor is faulty and will require replacement. Office to order parts and contact the customer to arrange 2 hour sealed system return service. No leaks observed during service. Unit will require cabinet adjustments and squaring upon return. ; ordrng 1 W11578205 (Compressor Kit) and 1 WPW10143759 (UV Drier) and 1 W10913906 (Service Port) and 1 SealedSystemService2Hours (2 Hours) and 1 R600aKit (All copper and steel, R600a system)"
We serviced a
WHIRLPOOL WASHER
Model mvwx655dw1
Near Temple, TX 76502
David Z
Job Details: 02/16/2023
"Arrived on site to diagnose washer that is not spinning out / fully rinsing clothes. Ran unit and checked error codes. Found F8E1 error for long / no fill. Ran diagnostic cycle and found 0 response from cold valve. Hot valve working good. Advised customer cycle is timing out due to no cold fill. ordrng 1 W11127357 (Valves and Housing)"
We serviced a
GE REFRIGERATOR
Model CYE22TP2MCS1
Near Belton, TX 76513
David Z
Job Details: 02/16/2023
"Arrived on site to install previously diagnosed air tower to resolve ice building on fan blades causing noise. Replaced air tower with updated tower. Cut off fan from evap cover since new tower comes with fan. Tested and verified fan is running. Ordering diverter cover and wire cover direct to customer, new tower did not come with one. Repair completed. ; ordrng 1 WR17X13243D2C (Diverter D2C) and 1 WR17X13048D2C (Connector Cover D2C)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Georgetown, TX 78628
Lou
Job Details: 02/16/2023
"Arrived on site to inspect refrigerator user interface not responding. Upon further inspection, I found the number 4 lit up on the refrigerator side of the UI and nothing else on the rest of the board. I attempted to place the unit in diagnostics and the UI would not respond. The unit is cooling properly. Also, I found the left RC door gasket is beginning to tear at the top of the left door mullion side. I attempted to contact the property manager and left vm. Customer approved of the repair and I removed and replaced the UI and tested the unit. Unit is operating as designed. I am ordering the left RC door gasket . No water leaks observed during service ; ordrng 1 241778307 (Left RC door gasket)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78704
Scott
Job Details: 02/16/2023
"Arrived on site for flames under oven floor . Customer had started preheating oven , when customer came back flames were seen coming up air vents . Customer shut off range and used fire extinguisher. Found door gasket had caught fire under oven bottom . Ran both bake and broil both had good flame pattern . A lot of soot build up on igniter and gas tube . No signs of any Spillage . Called safety ( same ref#) got part to replace door gasket and burner tube and igniter . P&L K15zxj0wpl1; ordrng 1 W10764654 (Gas burner tube) and 1 WPW10324262 (Igniter) and 1 WPW10162385 (Door gasket)"