Arrived on site to install pedestals for LG washer and dryer. Installed bases and secured. Leveled units. Tested and verified all working as designed.

Arrived on site to install pedestals for LG washer and dryer. Installed bases and secured. Leveled units. Tested and verified all working as designed. Call complete.

"Arrived n site for dryer not heating. Inspected unit and work area. Performed diagnostics mode and found error F4-E4. Measured incoming voltage and found correct voltage. Disassembled unit and tested fuses and found high limit thermostat opened. Will need to replace fuse kit.Removed failed thermostat and installed new. Assembled unit and tested operation while performing air flow test. Performed test with vent on and found off. Found restriction in air flow due to home venting. Informed customer on venting Unit tested good.

Arrived onsite install properly diagnosed pat. Upon I installed new ice bin and tested unit and found that the bin started in place and auger rotated with no issues. Job complete.

"Arrived on site to test unit for no power, tested unit found 130vac in outlet, tested cavity sensor, checked out, checked fuse on filter board got open, replaced filter board, as soon as I powered on unit, instantly to breaker tripped, unit Has extensive physical damage and some components on the inside are bent due to unit being damaged

Arrived on call for complaint of food freezing in refrigerator section. Found air flow good diffuser working properly. Customer said they changed the thermostat settings and it has been working properly.

"Arrived on site for dishwasher not completing cycles. Ran diagnostics and found the unit will require a wash motor, control and float switch.

"Arrived on site to inspect cooktop grate damage. Upon further inspection, I found the right grate broken (photo). Removed and replaced the grate and tested the burners. All are operating as designed. No gas leaks detected during service, job completed."

Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found icemaker seal failed and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

Arrived on site to test unit for not opening properly. Found unit working as designed and customer was attempting to open while unit was still compacting. Advised customer on proper operation of unit. Noticed unit is hitting cabinets. Advised they need to have installation company correct issues for unit to operate smoother. Job complete.

Arrived on site to test unit for display turning off abs buttons not working. Test unit and found bad console and display board and board. Ordering part office to reschedule ; ordrng 1 W11043339 (Console) and 1 W11120573 (Display)

Arrived on site to diagnose refrigerator that had a mullion that wasnt folding correctly and would contact the other door at times. Replaced with new mullion since springs may have been weak. Opened and closed door several times and verified proper fitment. Unit working as designed. Call complete.

"Arrived on site for a refrigerator that is not cooling again. Inspected unit and work area. Confirmed the customers complaint and found the refrigerator sitting at 50?F. Check the evaporator and found a big ice ball on the top left corner where the refrigerator lines come in. Checked pressures and found pressures at -15 psi on the low side and 105 psi on the high side. Attempted to equalize pressures by disconnecting the refrigerator and found both leveling out to 30 psi. Checked with a UV light for any signs of leaks and could not find any at the evaporator or behind the unit.

Arrived on site to install previously diagnosed nameplate. upon arrival install needed part. Call complete

Arrived on site for range not funct correctly. Upon arrival confirmed issue. After further testing I found 250v to control but when bake was activated I found no power being sent to the bake or broil element. Found all four inf. Switchs also failing..; ordrng 1 316455420 (Control) and 1 316354402 (Overlay) and 2 316436000 (Inf. Switch)s and 2 316238201 (Inf. Switchs)s and 2 318178110 (6in burner)s and 1 316282101 (Burner (FR)) and 1 316555800 (Burner (LF)) and 1 Cnote

Arrived on site for microwave needing previously diagnosed control upon arrival installed needed part reassembled and tested unit. Found unit fully functioning as designed including heat8ng. Call complete

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=-1 at the bottom of the FC section but there were food & drink items at the top of the FC section that werent frozen. Also found the UI missing digits. I removed the evaporator cover and found a large amount of ice at the top of the evaporator. Placed the unit in diagnostics and tested the defrost element and it is operating as designed. Tested the fans and they are operating as designed. I removed the. From the evaporator and monitored the evaporator and it produced a good frost pattern. I recommended that the customer replace the UI due to,the missing digits. I removed and replaced the UI and cycled power and recommended that the customer allow the unit to cool for at least 24 hours. No water leaks observed during service, job completed."

"Arrived to inspect newly purchased dryer not heating. Confirmed it would power on, but there was no heat. I checked the 240 volt outlet and got L1/L2=7, L1/N=124, L2/N=7. The issues are with the outlet, not the dryer. Customer did advised he was told the outlet wasnt working properly. Customer needs an electrician to fix the outlet. I even plugged the unit in and checked voltage at the back of the unit and got the same readings. Job complete"

"Arrived on site for arrange that is heating up the cooktop and Consol when used for more than a couple of hours. Inspected unit and work area. The customer advised that usually this isnt a problem but when they seem to bake anything for more than two hours, the surface on the cooktop and the consoles tend to be pretty hot to touch and did not know if that was normal or not. Did some checks on the oven to ensure the airflow is coming out properly and that all elements were working. All checks good. I did go over the user care guide to show them that it is normal and within range for the the unit cooktop and console to heat up due to the direction of the airflow from the oven going out. I gave the customer a couple tips on what they can do to trim down the problem but they advise that it is within range. The unit is working as designed. Call complete."

"Arrived to inspect control beeping and warm temperatures in both compartments. Confirmed the complaint, but couldnt get actual temperatures due to customer having doos opened and I arrived. Due to recent repair I called GC who confirmed this would be a sealed system repair due to all recent installed parts. Also ordering authorization, sealed system, 2 hours. ; ordrng 1 5303918284 (Evaporator Kit) and 1 240550938 (Compressor) and 1 297259515 (Controller) and 1 297286803 (Capacitor) and 1 5303305677 (Dryer Filter) and 1 Authorization (Sealed system tech, 2 hours , authorization), states that autho needed"

"Arrived back on site to install previously ordered parts. Checked voltage at the junction box and even retired the electrical nuts and got 123 volts. Disassembled, unplugged the power supply at the harness and got the same 123 volts. Removed and replaced the door switches, main control with touchpad. Unit still only beeped once and never powered on.

"Arrived on site to inspect water underneath the freezer drawer. Confirmed the complaint and found the drain tube was clogged up and frozen over causing the leaking. Disassembled and used my steamer to clear the drain. Reassembled and unit began operating properly without any leaks.

"Arrived to inspect dryer not powering on. Confirmed the complaint, checked voltage at the outlet and the back of the unit and got 240/120/120. Checked the thermal fuse and it was defective. Removed and replaced it and unit powered on and began heating. Customer satisfied, Job complete."

Arrived onsite to do a check of the drain pump and possibly the heating element as per service pointers. Checked both parts and all checked good. No leaks at this time. Customer wants the panel ordered to see if the new handle will come with the door. Ordered part. Office to reschedule ; ordrng 1 W11416790 (Panel)

"Arrived on site for microwave needing previously diagnosed ACU. Upon arrival confirmed prior complaint and installed needed board. Reassembled and tested unit and found all light, heating, motor functions working as designed. Call complete"

"Arrived on site for refrigerator leaking water. Inspected unit and work area. Found defrost drain clogged. Will need attempt to clear drain line.. Cleared drain line and tested drain . All tested good, no water leaks detected.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve and performed a push pull test. During the test, the compressor acted as if it were going to come on and then blew smoke out the access valve. I heard the start device click as well. I replaced the start device and retested and the compressor continues to fail. I tested the compressor windings and found no ohm reading telling me the compressor is bad. I checked the control and tested voltage to the compressor and got 123V and tested the transformer and got 16VAC. I advised the customer of the issue and am ordering a new compressor, access valve, main control and CNOTE-LS TO INSPECT COMPRESSOR BEFORE RETURNING SERVICE. Office to schedule return service and unit left unplugged for safety.; ordrng 1 W11377390 (Compressor kit) and 1 TJ90SF8404 (Access valve) and 1 W11484599 (Main control) and 1 CNOTE (LS TO INSPECT COMPRESSOR BEFORE RETURNING SERVICE)"

"Arrived on site to inspect venthood turning on automatically. Upon further inspection, the customer advised that the unit turns off on its own and then comes back on. I removed the panels to access the main control and found the control harness connector was not fully plugged in. Plugged in all the way and retested the unit and it is operating as designed.

Arrived on site for an oven that is heating the bottom drawer beneath the oven too hot and is getting uneven temperatures in the oven. Inspected unit and work area. Advise the customer of the installation guide about the drawers beneath the ovens having to be fit within standards set by government. Tested the oven temperatures on both ovens. And found the lower oven at optimum temperatures but found the upper oven off by 20?. I talked to calibrate the unit and found temperatures were too high on the first setting. Adjusted temperatures again and found the unit working as designed. Call complete.

Arrived on site for freezer thawing out every couple of days. We inspected the unit and work area. We found the freezer draw frozen shut. We gained access to control and tested the freezer thermistor and found it working as designed. We found no voltage being sent to the thermistor from the control. We replaced the control and set it to fixed defrost. We spoke to the customer about defrosting the unit for 48 hours to allow the freezer drawer to open again due to ice build up.

"Arrived on site and inspected refrigerator and found a dent on the door. A new door has already been ordered, builder should be able to move forward with completing kitchen installation

Arrived onsite to install previously designed parts. Upon arrival I installed new drain pump and install kit. I could not test pump due to the water to the house being turned off. Job complete

"Arrived on site to replace previously diagnosed evap harness, user interface and support, replaced parts tested unit, evaporator started to develop a good frost pattern and fan is running.

"Arrived onsite for unit not draining out the water. Put unit in diagnostics and got F21 long drain. Looked at the drain pump for any obstructions and did find that it was clogged with a few items not allowing the water to drain correctly. Removed items. Tested the unit. During trying to drain out the water, the pump would not drain out as it is burned up.

"Arrived on site to test unit for unit completely powering down. Customer stated breaker would have to be tuned off then back on and itll work good till next time it turns off. Voltage to unit is correct. Customer had electrician replace breaker(non gfci) to rule out possible breaker issue. Was not able to replicate issue while engaging components in diagnostics. Spoke with tech line and advised to replace HV board and pantry UI harness. Replaced parts, tested unit, unit working good. No leaks detected. Job complete.SR#7732664210"

"Arrived on site and inspected dishwasher and found standing water inside of tub. Removed water with vacuum and found A piece of glass inside the drain pan keeping it from spinning. After removing glass added water through a normal cycle and then canceled cycle and water is drained out properly. At this time drain pump is still running, If drain pump fails a new one will be needed.

"Arrived on site to test unit for filter housing leak, tested unit found housing leaking, replaced housing today so customer has filtered water, also dispenser motor is seized, Will need approval for a new dispenser motor and shaft no leaks detected office to get authorization and reschedule; ordrng 1 W10822606 (Dispenser motor) and 1 2322488 (Housing for dispenser) and 1 WP2188917 (Drive shaft)"

"Arrived on site for a microwave with no power. I tested voltage at the wall and found none. Upon further inspection I found the GFCI breaker had popped. I flipped the breaker back on and then tested the unit. I ran the unit several times with a microwaveable cup of water, and found the breaker never popped again. I found the unit is working as designed. I informed the customer of my findings. I advised the customer that if the breaker continues to pop, that they may need to check the breaker.

"Arrived on site to test unit for not starting. Verified proper voltage(120vac). Found error code f8e4(open overflow switch). Found overflow pan was full of water. Found inlet valve was weeping. Tightened water line and leak is no longer present. Removed water and cleaned pan. Tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site for a wall oven that was hissing while in use, and then eventually stopped working. Upon arrival the customer provided a video of the sound. In the video I found that steam was aggressively coming from the top oven while running and hitting the console. I gained access to the thermal fuse an found it open, which indicates a bad fuse. I informed the customer that this would allow the unit to turn back on, but I will still need to further diagnose the unit for the abnormal sound. I installed the new fuse and then tested the unit. I put the unit into diagnostics mode and found no stored error codes l I then ran an auto test and activated each relay. I found all functioning as designed. I then preheat both lower and bottom ovens. While the fans were running I verified with the customer that this is what they deemed as an abnormal sound. They stated it was. I informed them that it is normal sound, and the way the unit routes the airflow it can cause a slight whistle. I also found the vent for steam right where the steam was coming out in the video. I also found this was normal design. I found no other failure on the unit.

"Arrived on site for door glass being broken. I inspected the unit and work area. I found the outer glass broken, the inner panel dented and the inner glass scratched, I also found the vent missing the mounting screws. I am ordering the install kit, inner glass and inner panel. ordrng 1 WPW10618107 (Inner glass) and 1 WPW10709147 (Inner panel) and 2 W10760039 (Install kit)s"

"Arrived onsite for washer not advancing through cycle. Upon arrival put unit in diagnostics and found stored error code F9e1 drain pump long drain, f9e2 pump drive system , f8e3 overflow condition , f1e1 pump driver main relays error. Ran auto test and passed. Ran additional auto test again and drain failed. Pump did energize but sounds like motor is giving out. Will need to order and replace drain pump. Also ordering clamps and lower hose and check ball. Will need AUTHO. Office to reschedule ; ordrng 1 WPW10730972 (Drain pump) and 1 WP616099 (Clamp) and 1 W11366249 (Hose) and 1 WP696392 (Clamp) and 1 WPW10405608 (Air trap) and 1 8540013 (Ball) and 1 WP2262071 (Tie) and 1 AUTHO (AUTHO)"

Arrived on site for install of previously diagnosed part. Installed new drawer panel. Drawer opens and closes correctly. Found small dent on bottom left side. Customer would like a new panel. Office to reschedule.; ordrng 1 W11516729 (Panel)

Arrived onsite for dryer making noise. Tested unit and heard noise. Upon inspection found debris in between seal. Removed debris and tested. No noise coming from machine. Unit is functioning properly. Job complete

Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Job complete.

"Arrived on site to test unit for getting too hot and heating way beyond set temps. Found oven sensor out of range at room temp also found control not turning broil element off. Customer also stated console display numbers were only partially displaying. Replaced oven sensor and control, tested unit, unit now working as designed. Console is now displaying properly.

Arrived on site for complaints of no power. Found unit with no power and nothing responding. Found voltage at the outlet to be incorrect. L1 to neutral showing only 25vac. L2 to neutral showing 120vac. L1 to L2 showing 95vac. Advised customer to have an electrician fix the outlet. Job complete.

Arrived onsite to replace part ordered by previous previous tech. Went ahead and replaced capacitor and diode along with the magnetron. Tested the unit. Unit tested good. No issues at this time. Job complete

"Arrived on site for cloudy ice. Some ice in bin clear and cloudy,found residue is water pan,wiped out residue advised customer to let unit run with no filter.

"Arrived on site and replaced control board and transformer diagnosed by previous technician. After replacement recirculating pump is running and water is flowing over evaporator plate. Customer will allow 2 days for ice production, job complete"

"Arrived on site to inspect cooktop element not working. Upon further inspection, the customer pointed out that the center burner element is not working on the power burner setting. Tested the burners and found them all operating as designed except the middle burner. I had the customer sign the waiver of damages from lifting glass cooktop and raised the glass portion of the cooktop. I tested voltage at the switch and found it providing 240V to the inner and out elements. . Tested the cooktop one more time before leaving and all burners are operating as designed.

Arrived on call for complaint of cabinet damaged. Confirm the cabinet front right corner damaged and foot. Will need two man two hours. ; ordrng 1 W10676681 (Cabinet) and 1 W11213957 (Feet)

"Arrived on site to inspect unit for not standing normally due to rolled right foot corner, upon inspection found the unit was bent during shipping, replaced outer shell and tested unit. No leaks found and diagnostic cycle ran with no issues. Complete"

Arrived on site to diagnose a dryer that is not heating. Found cutoff t-stat open preventing power from reaching heating element. Replaced cutoff and all is working properly at this time. Advised customer on clogged external venting and that it would need to be corrected prior to using dryer

"Arrived onsite for unit not making ice. Customer said they only replaced the filter and it stopped making ice. Checked the water dispenser and water flowed out with normal pressure. Replaced the ice maker because it had cubes in it that never got dumped out and where shriveled in tray. Replaced the ice maker and couldnt get unit into diagnostics to. Called tech line and helpful to get into diagnostics and had me run harvest and fill water test. All checked good. Said for the customer to use and to monitor the ice maker at this time. spoke with Leon, got sr#7732662746. No leaks at this time. Job complete"

Arrived on call for complaint of some lights not working. Found the top light in freezer cause of lights not working.After replacing just the one light all the lights returned to normal.

Arrived on site to inspect unit for not opening all the way and closing by itself. Upon inspection found the units pad shredded causing the springs to pull the door closed. Replaced pad and tested. Complete

"Arrived onsite to replace control ordered by previous tech. Reply the control. Tested the unit. New control got stuck in drain mode and would not work after that. Called tech line, and suggested to look at the pressure hose just incase it is not clogged or have issues and possibly replace both control and pump drain once again. Office to reschedule ; ordrng 1 W11498796 (Control) and 1 W10775446 (Pump drain)"

Arrived onsite to install heating element as per Special Project S17304 SP W11540964. Installed parts and tested unit and found no leaks at this time. Job complete.

Arrived onsite for front 2 burners not functioning. Upon inspection lifted cooktop and found burned wiring harness. Looked in parts breakdown for replacement parts but could not find. Will need parts research on main wiring harness and cooktop harness.. ; ordrng 1 Partsresearch (Main harness) and 1 Partsresearch (Cooktop harness)

Arrived on site to test unit for not draining. Found clogged drain motor. Removed clogged test unit and unit test good job complete.

Arrived on site for microwave intermittently ticking on at random when any of the cabinets where shut around the microwave. After tests door switchs and interlock asms but found all working as designed. Eventually found when door is shutting the Liner and door are not evenly making contact. Found liner is starting to warp.

"Arrived on site to diagnose a refrigerator with gasket that is torn. Found gasket not torn through and not causing failure to refrigerator.

Arrived on site to diagnose a range that has burners not igniting. Found right side ignitor out of position and reset them for proper operation. All is working properly at this time.

"Arrived on site for complaints of water leaking. Found water trails and splashes all on the back panel, from the inside and outside, starting at the top. Checked valve and found it is not leaking. Checked tub for cracks or holes and found none. Ran deep fill and found the unit would not stop filling. Checked pressure hose and found it clogged. Attempted to clean out the connection at the outer tub, but was unsuccessful. Will need new control board and new tub to complete repair.

Arrived on site for no cool. Compressor and fans running,removed evaporator cover found uv dye leaking from heat exchanger diagnosed unit will need a new compressor,evaporator,heat exchanger,access valve and drier.

Arrived on call for complaint of oven not shutting off. Test both top and bottom oven twice and both ovens working properly.

Arrived on site to replaced element. Replaced element test unit and unit test good job complete.

"Arrived on site to replace the gear case. We replaced the gearcase, cam, and belt. We calibrated the unit, and tested it. The unit is working as designed. Job complete."

"Arrived on site to test nit for humming noise, tested unit found cold water valve not opening, just buzzing, did a quick wash on just hot water, unit functioned as designed, replace valve tested unit unit now running as designed no leaks detected job complete"

Arrived on site for keys not working on the console. We gained access to the control and found the Ui ribbon not seated properly. We removed the ribbon and reseated it properly. We tested the microwave and found all functions working. Job complete.

"Arrived on site for light issues. Diagnosed a defective led module,replaced freezer led module."

"Arrived n site to install previous diagnosed parts. Gained access to bimetal harness. Verified failure at harness connection. Checked fan resistance and found at 83 ohms. Measured heater resistance at 33 ohms. Removed failed bimetal harness and installed new. Powered unit and performed diagnostics mode. Tested all components and found working. Assembled unit, all tested good. No water leaks detected during service."

Arrived onsite for washer issues. Called customer (not onsite) explained was having water temperature issues. Ran diagnostics and found F0E4 spin limited by water temperature and f0e3 oversized load. Ran test and found supply water lines reversed. Notified customer that Lines needed reversal. Unit is functioning properly. Other issues at this time.

Arrived on site for the lid not locking in place. We inspected the unit and work area. We found the lid not closing all the way. We found the back screws resting on the lid not allowing it to close. We are ordering the lid and both hinges; ordrng 1 W11551369 (Left hinge) and 1 W11551376 (Right hinge)

Arrived onsite and identified dented door. Ordering panel and nameplate to repair. Office to reschedule. ; ordrng 1 W11416371 (Panel) and 1 W10909682 (Nameplate)

Arrived on site to repaint burn spots on microwave interior. Cleaned and repainted spots and advised customer to let enamel paint cure for 24hrs prior to using unit.

Arrived onsite for washer not washing properly. Upon further inspection I found that shift actuator arm had cam loos from the cam. I replaced shift actuator and tested unit and found that the unit is now operating as designed.job complete.

"Arrived on site for ice build up in freezer section. Ran diagnostics changed defrost setting to basic,adjusted freezer door checked door seal good."

Arrived onsite and replaced both large burners to repair as they had been shorted. All else checks good. Unit is now operating as designed.

"Arrived n site to,install previous diagnosed part. Was able to get fan motor to operate on low and medium but on high fan would become unbalanced. Will need to replace motor with blade. Office to schedule return when ETA is available. ; ordrng 1 W11100651 (Fan motor)"

Arrived to install new heating element as per SP W11540964 - Special Project S17304 installed new element and tested unit and found unit operating as designed. Job complete.

"Arrived on to test unit for high pitch sound during spin, tested unit found stater rubbing against rotor, on one side, unit being putting out off balance error on previous trip couldve contributed to stater and rotor needing to be replaced, also drain pump putting out Extremely loud grinding noise, got approval from AHS to replace parts, replaced parts tested unit, unit is running a lot better and quieter, but slight intermittent high pitch sound is still present at times especially during high rpm changes, The sound could be part of a normal wear and tear process, advised customer to run couple of loads through to see if the sound will subside if any issues persist call American home shield, unit running as designed no leaks detected job complete"

Arrived on site to test unit for unit stopping. Found last tech had left wire off. Secured connection test unit and unit test good job complete.

Arrived onsite for refrigerator with squeaky door. Upon arrival I found rc door squeaks when opened. I applied grease to the hinges and tested for several times and found that the squeak is no longer there. Job complete.

"Arrived on site for a refrigerator with the lights out. Upon further inspection I found the upper RC lights and the FC lights out. I found the right side FC light bad. I installed the new light and the unit began working as designed. Only used one LED, and will be returning the other five. Call complete."

"Arrived on site for complaints of unit not working properly. Tested unit with cup of water and found it heating well. Tried again and unit did not start. Found both interlocks looking damaged. Will need top and bottom interlocks to complete repair. Office to reschedule.; ordrng 1 W11252187 (Interlock) and 1 W11252186 (Interlock)"

"Arrived on site customer is experiencing right front burner not lighting correctly. inspected cooktop and found right front burner igniter electrode is taller than all the other igniters on the cooktop. Compared it to the new part and there is a noticeable difference, took one picture. After replacing it and burner head also it now ignites the same as all the other burners, job complete"

Arrived on site to install previously diagnosed parts. I installed all new HV components and then tested the unit. I ran the MW with a microwaveable cup of water and found it running as designed. Call complete.

"Arrived on site for TURNS ON BUT CYCLE WILL NOT ACTUALLY START-WORKED SINCE LAST REPAIR-STOPPED WORKING RECENTLY. Found dryer not turning on to turn drum, but control was powering on. Removed front panel and found lint and blower ducts heavily clogged with lint. This is what is causing the thermal fuse to short out. Cleaned out ducts with a vacuum and reassembled. Gained access to thermal fuse and it had gone out. Removed thermal fuse and installed new thermal fuse. Dryer powered on and began turning drum and heating as designed. Recommended to customer use timed dry only due to all other cycles using the sensors to tell when items are dry.

Replaced icemaker with correct part per call notes. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose range taking an extended amount of time to preheat. On arrival checked the wiring harness. Found harness burnt at bake element. Ordering harness and bake element to resolve. Office to schedule when parts in hand. ; ordrng 1 W11432194 (Wiring Harness)

Arrived on site to diagnose range with display issues on control. Powered on unit and found it flickering a tiny bit and button presses not responding. Checked incoming wiring and found neutral loose. Tightened connections and powered unit back on. Found no further issues present. Unit working as designed. Call complete.

Arrived onsite for dryer making squealing sound when in uses. Upon arrival I ran unit in time dry but did not hear noise. I gained access to the belt and tensioner pulley and found that there was belt material (dust) left on the pulley and the bet had some slack in it.Customer agreed and I installed belt and tested unit and found the unit operating as designed Job complete.

"Arrived on site to,install previous diagnosed parts. Removed failed filter head and installed new. Assembled unit and tested operation. Found UI getting 8 volts DC. Measured DC voltage from control and found 8 dc. Will need to replace control. . After repair will need to check for leaks at filter head. ; ordrng 1 W10789107 (Control)"

Arrived on site for range bake not working. We inspected the unit and work area.

"Arrived on site to inspect unit for issues agitating, upon inspection found the noise apparent when agitating, per service pointer replaced control and unit worked normally, tested with customer present. Complete"

Arrived onsite and found latch assembly broken. Ordering latch assembly to repair. Office to reschedule. Advised customer on findings. ; ordrng 1 WP9761013 (Latch)

Arrived on site to replace previously ordered parts for range. Replaced terminal block and rewired unit. Found all is functioning properly at this time.