We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Georgetown, TX 78626
Lou
Job Details: 08/10/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit motor failed to come on, but the valve, dispenser, drain pump,and element are all functioning properly. I removed the outer door panel to inspect the control and found the cover to the motor harness had come off and the motor harness connection was not secured. Re-installed the connection and retested and unit is operating as designed. Re-attached the harness cover and retested again and unit continues to operate as designed. recommendations for use and care, as well as, detergent & rinse aid use as customer has a water softener system. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Lakeway, TX 78734
Luis
Job Details: 08/10/2022
"Arrived on site for weak ice production,freezing food on fresh food door bins and frost on food packages in freezer. Ran diagnostics thermistors passed,no ice build on evaporator covers,ran icemaker test passed dumped ice ran fill test passed,ran freezer,ice box fan and fresh food fan good strong air flow. Changed temperature settings to 39? in fresh food and -2? in freezer.
We serviced a
AMANA RANGE
Model ACR4303MFS1
Near Hutto, TX 78634
Wesley
Job Details: 08/10/2022
Arrived on site and repaired unit making a functional repair to the cooktop harness and burners. Unit is now operating as designed. Advised.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS00
Near Austin, TX 78746
Luis
Job Details: 08/10/2022
"Arrived on site. Replaced defective icemaker,removed damaged and corroded wire harness to auger motor,replaced motor,repaired and modified wires to auger motor,reassembled unit tested ice dispenser unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Dripping Springs, TX 78620
Luis
Job Details: 08/10/2022
Arrived on site. Reinstalled built in into enclosure checked water line no leaks tested water dispenser working.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FTX06
Near Austin, TX 78732
Luis
Job Details: 08/10/2022
"Arrived on site. Found small ice build up on roof,found glides not sliding out smoothly,found black residue on glides from bearing,added grease to glides tested door operation good,gasket sealing correctly to liner no gaps around gasket. If glides continue to cause issue with sliding out smoothly glides will need to be replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Pflugerville, TX 78660
Wesley
Job Details: 08/10/2022
Arrived onsite for ongoing door pop hitch. Adjusted existing hinge to prevent the metal bushing mount from rotating causing the hitch in door motion. Advised customer on repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Leander, TX 78641
Vincent
Job Details: 08/10/2022
"Arrived on site for ice line frozen,inspected unit and area. Gain access to the ice maker and noticed the water line was frozen. Defrost the water line and put the ice maker in diagnostics mode. Called for water and very little water was dispensing from the valve. The first time water only dispense for less than a second. Second time test the same result. On the third time it dispenses correctly. After installing all parts tested unit and its operating as designed. I advised CX to give it 24hrs to start making ice. No leaks detected at time of service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Park, TX 78613
Kimo
Job Details: 08/10/2022
Arrived to install previously diagnosed part.Upon arrival the cx made me aware that since my last visit maker what is producing ice but at a slow rate. on for the inspection I found out the icemaker was still operating as design I double checked the filtube no obstructions no cracks or freezing up of any kind. Through speaking with customer OK and more I found out that the ice would collect underneath icemaker itself and push shut off on a premature I suggested that the customer start shuffling Samassi ice forward in ice bin to help with this issue. Are there and replaced torn door gasket make sure that it was nice and even all the way around and sealed up properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leander, TX 78641
Vincent
Job Details: 08/10/2022
"Arrived on site for dishwasher, inspected unit and work area. Entered unit in diagnostics and found stored error codes F6E4 F3E3. I then ran a diagnostics cycle and everything checked good. CX explained that unit would fill with water from the sink if she would not use the garbage disposal. The drain hose is also hooked to the reverse osmosis system and drain hose had a big u loop so I raised the drain hose higher and should help from water going back into dishwasher. I recommended if it continues to fill to change drain hose. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SBS3
Near Austin, TX 78732
David S
Job Details: 08/10/2022
"Arrived on site to install previous diagnose parts. I gained access to the owi, and heating element. I replaced both with new. I reassembled the unit and installed new clips into the kick plate. I ran a diagnostics cycle and found the unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB13
Near New Braunfels, TX 78132
Andrew
Job Details: 08/10/2022
Arrived on site to test unit for no ice production. Found error code e2(lost position). Verified fill tube and fascia heater engaging and receiving proper voltage(120vac). Valve filling properly. Ice maker receiving proper voltage but not responding. Recommended replacing ice maker. Customer denied repair as they were already thinking about purchasing a new unit as other issues still present from multiple attempted repairs by different companies. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Georgetown, TX 78628
Paul
Job Details: 08/10/2022
Arrived onsite for a refrigerator not cooling correctly and not making ice. I found the RC at 37 degrees and the FC at 24 degrees. Inspected the evaporator because the customer stated it had been making a lot of noise and found ice and frost building across the top of it. I found the evaporator with a good frost pattern but it wasnt cooling or making ice because the lack of air flow. I found the drain restricted and not draining properly. I removed the ice and cleared the drain. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78753
Justin
Job Details: 08/10/2022
"Arrived on site for a washing machine that was throwing an F8E2 error code. On arrival the customer stated that the unit would start and after a few minutes would throw the error code. I put the unit into diagnostics mode and found stored error codes F8E2 for dispenser motor issue and F3E1 for water level sensor error. I then ran a diagnostics cycle and found the door would lock, but do nothing else. I also tried to run a quick cycle and found the unit would lock and the drum would agitate for a minute. It would then throw the F8E2 error code. I cleared the code. I checked the water coming into the unit and found it good. I then checked voltage going to the valves and found none. I ohmd out the dispenser per the tech sheet and found it good. This points to a possible control failure. I installed the new control and then ran a diagnostics cycle again. I found the unit running as designed. Call complete."
We serviced a
KENMORE DRYER
Model 110.9659124
Near New Braunfels, TX 78130
Andrew
Job Details: 08/10/2022
"Arrived on site to test unit for not starting. Found faulty door switch. Replaced door switch, tested unit, unit is now working as designed. Fuses tested good. Ventilation is good.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/10/2022
"Arrived on site to test unit for leaking. Found wall drain is restricted causing water to back up and leak. Ran diagnostics and found gear-case is leaking. Leo found left two suspension rods need replaced. Recommended gear-case, cam, belt and suspension. Customer stated hed rather run the unit till the wheels fall off. Advised drain needs cleared.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Braunfels, TX 78130
Andrew
Job Details: 08/10/2022
"Arrived on site to test unit for sparking. Found filed high voltage system due to excessive grease build up. Excessive grease build up is caused by cabinets sticking too far out partially covering ventilation on front of unit. Spoke with safety and was advised customer would be responsible for further repairs. Customer stated she would contact builder as cabinets caused premature failure. If builder agrees to repair would need mag, cap, diode, power filter board and high voltage harness.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Cedar Park, TX 78613
Kimo
Job Details: 08/10/2022
Arrived onsite for dryer not heating. Upon inspection I found that the heating element had separated. I installed new heating element and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB01
Near Round Rock, TX 78665
Paul
Job Details: 08/10/2022
Arrived onsite for a refrigerator to replace previous diagnosed parts. I found both compartments at the set point temps. I replaced the icemaker. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Temple, TX 76502
David Z
Job Details: 08/10/2022
"Arrived on site to diagnose washer that was making a screeching sound when spinning up and agitating. Examined unit and found belt had been slipping due to dog hair getting into the cage, belt had left marks on the cam. Removed cam and also found a minor gearcase oil leak as well. Advised customer to correct the noise we need to replace the belt and cam, but we should also replace the gearcase to correct the minor leak. Advised to follow up when they are ready for replacement. Replaced belt and cam and tested unit. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Leander, TX 78641
Kimo
Job Details: 08/10/2022
Arrived onsite for oven that has no power. Upon inspection I found that the machine fuse had blown. I installed new fuse and tested the unit and found that the unit was operating as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KBMS1454BSS0
Near Spicewood, TX 78669
Justin
Job Details: 08/10/2022
Arrived on site to install a part provided by the customer. The customer had a light bulb for a built in MW to be installed. I installed the bulb and the unit began working as designed. I informed the customer that this service will not be warrantied. Call complete.
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Salado, TX 76571
David Z
Job Details: 08/10/2022
"Arrived on site to diagnose washer leaking when not in use. Customer advised that the under would drip water into the drum and had to be drained. Identified as weeping valve.Replaced valve and tested. Found unit working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Leander, TX 78641
Gerry C
Job Details: 08/10/2022
"Arrived to inspect no power. I attempted to remove the unit from the installation and found the power supply armored cord was routed up behind the microwave in the cabinet area above the unit and it could not be removed due to insufficient power cord slack. I removed the microwave and accessed the junction box to test for voltage. I found no voltage on either L1 or L2. I tested the adjacent 120 VAC plug to the neutral and ground within the ovens supply and line VAC was present. As a furtherance to testing, I tested the 120 VAC hot side to both L1 and L2 of the oven and the same line VAC to neutral and ground also showed to the L1 and L2, and should have shown 0 VAC and 240 VAC. the CX will need to contact a certified electrician to have supply line voltages corrected prior to further repair."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78754
Matthew
Job Details: 08/10/2022
"Arrived onsite for washer not progressing through cycle properly. Upon arrival inspected unit. Ran diagnostics and found stored error code for Long, no fill. Ran test and confirmed failed valve. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Austin, TX 78717
Kimo
Job Details: 08/10/2022
Arrived onsite for a rang with a malfunction left front burner. Upon inspection I found that the left switch was stuck on high and wound not adjust. I replaced the switch and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Jonestown, TX 78645
Vincent
Job Details: 08/10/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and everything checked good. Called thechline and spoke to JR, SR#7734329202 and I explained what CX had going on and went through some testing and found that CX had the 16hr fresh setting.I explained to CX of how to properly use it. Unit is operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Gerry C
Job Details: 08/10/2022
Arrived to inspect door falling open. I found that the right sleeve was missing from the door hinge causing the door to drop down while open. I Placed new sleeves on the hinge and the door no longer dropped down. I also found that the door needed its springs adjusted so the the door would stay in the down position while fully open. I adjusted the springs resolving that issue as well. Operational test good. No leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Belton, TX 76513
David Z
Job Details: 08/10/2022
Arrived on site to install new heater per SP W11540964. Installed new heater and verified no water damage or leaks present. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Georgetown, TX 78633
Lou
Job Details: 08/10/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the RC fan scroll, gaskets and evap cover. Sealed the gap around the door openings between the liner and chassis with manufacturer approved silicone and sealed the gaps around the fan scroll with permagum. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78735
Luis
Job Details: 08/10/2022
"Arrived on site. Unit was removed from enclosure,found small leak at waterline from water source to unit,tightened waterline. Replaced defective drain pump,powered on pump ran water through unit to pump no leaks to tubing entering pump,added water to activate drain pump,water drained from pump no leaks from tubing or pump. Advised customer to have water liner from source to unit replaced due to small leak at Kringle connection."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78727
David S
Job Details: 08/10/2022
Arrived on site to install a new heating element. I verified the model and serial number are within range for service pointer W11540964. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/10/2022
"Arrived on site to replace right front infinite switch. Verified part was needed. Replaced switch, unit now working as designed. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Seguin, TX 78155
Andrey
Job Details: 08/10/2022
"Arrived on site to replace previously diagnosed evaporator cover, ice maker kit with control and other parts, defrosted evaporator and found liner cracks behind evaporator, warm air penetration causing evaporator to freeze over, when applying pressure on liner cracks, water is seeping out, due to cracks and saturated liner, no proper repair can be made, unit is non-repairable, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Paul
Job Details: 08/10/2022
Arrived onsite for a dishwasher to perform special project S17304. I replaced the heater and ran the diagnostics cycle. There were no water leaks present at the time of service and the dishwasher is working as designed. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Vincent
Job Details: 08/10/2022
Arrived on site for for range. Inspected unit and work area. Tested unit and found burner caps incorrectly installed. Also found the two front outer burner heads with a small orifice. I corrected the mistakes and tested. Unit is now operating as designed. No leaks Observed during service. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Austin, TX 78723
Joe Z
Job Details: 08/10/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Waco, TX 76712
Tyler
Job Details: 08/09/2022
Arrived on site for dishwasher with gold colored bushing element needing replacement. Upon arrival confirmed issue and replaced element. Found no leaks when unit was reassembled and tested. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78737
Kevin
Job Details: 08/09/2022
"Arrived on site and replaced heating element per special project W11540964, confirm dishwasher is operating properly by running a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS2
Near Austin, TX 78704
Matthew
Job Details: 08/09/2022
Arrived onsite to replace previously diagnosed parts. Replaced dispenser and valve. Charged customer for dispenser only as indicated. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL02
Near Austin, TX 78723
Joe Z
Job Details: 08/09/2022
Arrived onsite for Microwave Door is Not Closing. Upon arrival. Inspected unit and door closes correctly. Switch was not operating intermittently. Replaced one switch and test unit . Unit operates as designed. Job complete
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78721
Joe Z
Job Details: 08/09/2022
"Arrived onsite for Not Operating. Upon arrival inspected unit. Opened door and light would dim and then brighten. Checked polarity and got 119 on one leg and 109 on other leg intermittently. If turning basket manually then unit will operate. Found the 109 leg would drop to 104 under a load, but intermittently stay at 119. Advised customer to contact electrician. Unit is operating as designed, just intermittently not getting correct voltage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Braunfels, TX 78132
Andrew
Job Details: 08/09/2022
"Arrived on site to test unit for no ice production. Found ice maker power supply connection popped loose. Secured connection, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Burnet, TX 78611
Lou
Job Details: 08/09/2022
"Arrived on site to inspect washer not completing cycle. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-no fill. Cleared the error code and continued with testing and unit valve did not fill properly. Removed water hoses and found valve screens blocked with debris. Removed and replaced the valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76542
David Z
Job Details: 08/09/2022
"Arrived on site to diagnose washer that was making some clicking noise when it was in use. Customer showed me video of the unit making a clacking noise. When I ran the unit in diagnostics I could hear some clacking on the bottom end. Disassembled the bottom end and found the rotor slightly loose. Took apart slider and clutch and reassembled to verify they were tight. Reassembled and tightened rotor. Ran unit and found there was no further abnormal noise, only brief clicking from the slider during normal whiplash motions. If noises return we can replace slider, clutch, rotor and rotor bolt. At this time noise has been resolved. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78749
Kevin
Job Details: 08/09/2022
"Arrived on site and replaced heating element per special project W11540964, confirm dishwasher is operating properly by running a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrew
Job Details: 08/09/2022
"Arrived on site to test unit for not draining found drain pump receiving proper voltage. Drain pump was just pulsating and not fully engaging. Replaced pump, tested unit, unit working as designed. Advised customer on use of unit. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Manor, TX 78653
Joe Z
Job Details: 08/09/2022
Arrived onsite for Refrig light switch broken. Upon arrival found RC door switch broken. Replaced switch. Light operates as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Woodway, TX 76712
Tyler
Job Details: 08/09/2022
Arrived on site for dishwasher with gold colored bushing element needing replacement. Upon arrival confirmed issue and replaced element. Found no leaks when unit was reassembled and tested. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Woodway, TX 76712
Tyler
Job Details: 08/09/2022
Arrived on site for washer filling only. Upon arrival confirmed complaint and found F8E1 error in diagnostics. Customer stated they had had some plumbing issues recently in home. Found unit could run through all cycles as designed but I did find a siphon occurring within drain line of home due to a possible still existing lumping issue. Recommend to customer to get plumber back out to verify plumbing is ok. Unit functioning as designed. No leaks found call complete
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW06
Near Salado, TX 76571
David Z
Job Details: 08/09/2022
"Arrived on site to diagnose standalone freezer that was occasionally making buzzing sounds. On arrival unit wasn't making the reported noise. Customer said they can shift the cabinet to make it stop most times. Checked behind rear panel and found the tubing for the dryer and cap tube touching, which can rattle. Insulated and spread the tubing apart to reduce potential noise. When I checked inside the unit i found 2 large bags of ice that were leaning against the evap cover, which can make the evaporator fan rattle when ice is on the evap. Advised to keep items off the evaporator cover and unit should stay quiet. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Liberty Hill, TX 78642
Lou
Job Details: 08/09/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack adjuster/wheel assembly and tested. Unit is operating as designed. I verified the unit had the correct element bushings as well. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Taylor, TX 76574
Scott
Job Details: 08/09/2022
"Arrived on site for washer not draining. Ran diagnostics, found pump making a lot of noise . Removed drain pump . Found impeller broken . Replaced motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78744
Matthew
Job Details: 08/09/2022
Arrived onsite to replace faulty dishwasher element per special project S17304. Replaced element and tested. Unit is functioning properly. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Leander, TX 78641
Kimo
Job Details: 08/09/2022
"Arrived onsite for refrigerator that is not cooling in rc and I wing in fc. Upon inspection I found that the thermistor tested in range the evap fan was operating the heating element tested good. After this I removed most of the ice from the evap. Upon further inspection I found that the door where not leveled and there not sealing properly I adjusted the refrigerator and got the door to seal up. I check fro wire flow in to the rc and found good flow, I advised customer to leave the refrigerator off for a while in order to get all of the Ive of the evap and the tun it back on and let it run with water bottles in it and see if her temps get back to normal. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Waco, TX 76710
Tyler
Job Details: 08/09/2022
"Arrived on site for range not allowing proper cooktop functioning or ignition of gas from burners. Upon arrival confirmed issue and customer stated they were able to get all but the front left burner to ignite. After further testing I found cause of failure was a bent igniter mount causing arch to go away from burner. Adjusted igniter then reassembled and tested cooktop, found all burners fully functioning on command with no failures. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78681
Wesley
Job Details: 08/09/2022
Arrived onsite and fulfilled special project for heater replacement. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Leander, TX 78641
Kimo
Job Details: 08/09/2022
Arrived for refrigerator with a ice maker with a intermittent issue where it would stop making ice at times. I performed a temp test in the and found Ice box at 13* and in the freezer at 6*. I tested the ice box thermistor and it passed. The icemaker did cycle during my testing. I replaced ice maker due to the intermittent nature of the failure. Tested unit found unit operating as designed job complete.
We serviced a
WHIRLPOOL FREEZER
Model ASI2575GRS08
Near Seguin, TX 78155
Andrey
Job Details: 08/09/2022
"Arrived on site to test unit for not cooling in RC tested unit found Evaporator completely frozen over, defrost thermistor reading open, defrosted evaporator, replaced thermistor from job 350009, powered on unit , unit developed a good frost pattern, tested heater and it is engaging, advised customer to monitor and if he notices that there is frost forming again, call us and a control box and evaporator harness will need to be replaced, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Wesley
Job Details: 08/09/2022
Arrived onsite and fulfilled special project for heater replacement. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Austin, TX 78739
Leonardo
Job Details: 08/09/2022
Arrived on site to test unit for unit not heating. Test unit and unit giving F7E1 no heat. Reset the board test unit and unit heating job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cedar Park, TX 78613
Kimo
Job Details: 08/09/2022
Arrived onsite for rand with a right front burner that takes too long to ignite. Upon inspection I found that the burner head had some soap residue left on it. I cleared it up and and adjusted the burner and igniter and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFN15HX01
Near Seguin, TX 78155
Andrey
Job Details: 08/09/2022
"Arrived on site to test unit for door not closing tested unit found magnetic catch is on the wrong side causing door not to seal properly, put catch on the proper side, door is now sealing properly door has multiple spot of adhesive residue, advised customer try cleaning it and if it does not come off call whirlpool customer service unit is still under 30 day cosmetic warranty at this time job complete"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
Vincent
Job Details: 08/09/2022
"Arrived on site for oven, inspected unit and work area. Unit had F9E0 on display. Pulled unit out and tested voltage at the wall and it was wired correctly. Called thechline and spoke to Leon 7734309304 and said to check confirm voltage to control and it was good. Looks like the plug for the unit was not pushed in all the way. I preheated the unit and it was operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrew
Job Details: 08/09/2022
Arrived on site to replace ice bin for not going back into place properly with door replacement. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Kyle, TX 78640
Kevin
Job Details: 08/09/2022
"Arrived on site and found found no power showing on washer, found incoming power is correct. Replaced control board and washer will now complete a diagnostic cycle. Job Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Troy, TX 76579
Tyler
Job Details: 08/09/2022
Arrived on site for dishwasher needing previously diagnosed inEt fill line and fitting. Installed required parts then reassembled and tested unit. Found no leaks when unit was reassembled and tested. Call complete
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Austin, TX 78749
Kevin
Job Details: 08/09/2022
"Downside and found gas line is leaking where it connects to dryer. reset connection and confirmed gas is no longer leaking, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78717
Kimo
Job Details: 08/09/2022
Arrived onsite for refrigerator that has a light that wont turn on when you open the door. Upon inspection I found that the light switch was broken. I replaced the switch and found that the light will now work. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Elgin, TX 78621
Joe Z
Job Details: 08/09/2022
Arrived onsite for top part of control panel is dented. Replaced panel. Test unit and unit operates as designed.job complete
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Jarrell, TX 76537
Vincent
Job Details: 08/09/2022
"Arrived on site for range, inspected unit and work area. While inspecting unit the display was showing error code F3E0. CX explained they where using the self clean mode and then it displayed the error code. Called techline and spoke to Steve and we ohm the sensor and it was within range. Tested the harnes going to the sensor and tested good. Thechline said to go ahead and replace control. SR#7734315540. I replaced control and tested. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near San Marcos, TX 78666
Andrew
Job Details: 08/09/2022
"Arrived on site to replace bulk dispenser. Replaced dispenser, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakeway, TX 78734
Kevin
Job Details: 08/09/2022
"Arrived on site and replaced gear case, actuator, lower harness, and control. ran a calibration cycle and an automatic test cycle, customer began a drain and spin and it is progressing normally, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Georgetown, TX 78626
Wesley
Job Details: 08/09/2022
"Arrived onsite and repaired unit by replacing the icemaker. All checks good, advised customer on repair. Jumped and cycled properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78744
Matthew
Job Details: 08/09/2022
"Arrived onsite for refrigerator not dispensing ice. Upon arrival inspected unit. Found motor energizing but not dispensing. Found impeller loose, would not tighten. Replaced impeller. Tested unit and unit is now functioning properly. Also noticed partial ice fusion. Clumping at the front of the bin. Cleared ice. Unit is making ice properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elgin, TX 78621
Joe Z
Job Details: 08/09/2022
Arrived onsite for Washer skips wash cycle and drains. Upon arrival. Test unit and unit would fill and go straight to draining. Ran diagnostics and there were no error codes. Noticed drain hose connected incorrectly. Installed hose correctly and test unit on normal wash cycle. Unit now operates as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/09/2022
Arrived onsite and found unit draining as designed. Customer advised that pump and drain had been replaced prior. Found f9e1 error code. Cleared. Advised customer on findings and provided use and care instruct. All else checks good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP03
Near Leander, TX 78641
Kimo
Job Details: 08/09/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new evap cover and tested unit and found unit operating as designed. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Killeen, TX 76542
David Z
Job Details: 08/09/2022
Arrived on site to install new heater per SP W11540964. Replaced heater and verified no water damage or leaks present. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Harker Heights, TX 76548
David Z
Job Details: 08/09/2022
"Arrived on site to diagnose washer that was leaking water on heavier / larger loads. Examined unit and found water trails only on the front of the unit. Examined the rear of the unit and found no water leaking. Ran unit in diagnostics and found no water under the unit. Found no errors present. Ran in clean washer cycle and found a large amount of steam building on the lid and running to the front of the washer. Called and spoke with Austin at tech Line, SR 7734317291. Advised of findings and conditions and confirmed that if the water temperature is too hot, it can cause water to run down the front of the unit, and larger loads cause larger pools. Unit is working as designed. Advised to follow up if issue gets worse, but lowering temp of water should reduce buildup. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Leander, TX 78641
Kimo
Job Details: 08/09/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new console and control and tested unit and and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Georgetown, TX 78626
Gerry C
Job Details: 08/09/2022
"Arrived to instal previously diagnosed and ordered parts. I evacuated system per MFG guidelines. R/R drier, compressor, service port. Vacuumed system to 450 microns. Charged system with MFG prescribed refrigerant charge. Operational test good. No leaks observed during service."
We serviced a
GE DISHWASHER
Model GDT635HSJ5SS
Near Round Rock, TX 78681
Wesley
Job Details: 08/09/2022
"Arrived onsite and found unit operating with failed electronics, and was unable to provide a viable repair option due to case history with this series of models. Advised customer against further repair attempts."
We serviced a
JENN-AIR OVEN
Model JJW3430IL00
Near New Braunfels, TX 78130
Andrew
Job Details: 08/09/2022
Arrived on site to test unit for error code f6e0(lost communication with UI). Found unit not connected to WiFi. Advised customer to download app and connect unit to WiFi for software update. If issue persists recommend replacing Console in SS. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Marion, TX 78124
Andrey
Job Details: 08/09/2022
"Arrived on site to test unit for clicking noise, tested unit found a constant clicking coming from diverter gears, replaced sump assembly, tested unit, unit now functioning properly no unusual noise detected, no leaks detected job complete"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Liberty Hill, TX 78642
Lou
Job Details: 08/09/2022
"Arrived on site to inspect oven door damage. Upon further inspection, I found the outer door glass had been broken. I installed a new outer door glass and nameplate. Placed the door back on the unit and tested operation. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Georgetown, TX 78633
Paul
Job Details: 08/09/2022
Arrived onsite for a oven running a little hot. I found the oven running 15-20 degrees hotter than average. I put a -20 degree offset in the control and the oven is cycling between 338-365 degrees and is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Temple, TX 76502
Tyler
Job Details: 08/09/2022
Arrived on site for refrigerator not cooling. Upon arrival confirm complaint and found the uneven frost pattern that indicated a low charge. Upon further inspection found unit not properly charged Ive been pulled a vacuum and verified there are no leaks with nitrogen. Then recharge system with 68 g of r600 per manufacturing specs after reporting findings to cs. Inform customer to give unit 24 hours to stabilize Temps. Also found Fross pattern on evap coil workingas designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Seguin, TX 78155
Andrey
Job Details: 08/09/2022
"Arrived on site to test unit for low ice production, tested unit found low water pressure at dispenser and small ice cubes, removed filter installed bypass and water pressure returned to normal, advised customer to replace water filter, test ice maker and found no issues, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Little River-Academy, TX 76554
David Z
Job Details: 08/09/2022
"Arrived on site to diagnose washer that had been banging around and making excessive noise. Checked for error codes and only found a code for off balance load. Ran unit in diagnostics and ran through spin and agitate. Found no excessive noises or vibration, just normal movement and noise for a 1+ year old unit. Checked under washplate and found nothing stuck. Diassembled cam and found no gearcase oil or damage. Unit working as designed with no failures found. Unit likely just had an off balance load. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Taylor, TX 76574
Scott
Job Details: 08/09/2022
Arrived on site for microwave not heating and burnt smell. Found dioed burnt up . Replaced mag cap and dioed . Unit is now operating normally and heating water to whirlpool specs. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Andrew
Job Details: 08/09/2022
"Arrived on site to test unit for light in RC not working. Found top left rear module was bad. Replaced module, unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS
Near Iredell, TX 76649
Jonathan M
Job Details: 08/09/2022
Arrived on site for an ice machine that is not making ice. Inspected unit and work area. Ran the unit through diagnostics and found the water valve not pulling in very much water and just barely dribbling from the inlet hose. I removed the water filter and found water flowing as designed. The customer had an extra filter on hand so I replaced the filter. Found water flow still showing a strong flow. Ran the unit through an icemaking cycle and found the unit working as designed. The customer advised that they noticed the issue when they heard some gargling and it would never actually make ice. I did explain to the customer that their filter appeared to be their issue as the unit had not been able to fill with water and that they were not able to recirculate the water and make ice. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 08/09/2022
Arrived onsite for concerns about missing fill arm. and provided customer instruct on design of the icemaker. Unit is now operating as designed. No ongoing issues.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Scott
Job Details: 08/09/2022
Arrived on site for oven not heating . Found igniter not pulling any amps . Igniter is getting voltage. Replaced igniter . Unit is now heating up . Ran preheat. No other issues found . No gas leaks detected at time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78748
Kevin
Job Details: 08/09/2022
"Arrived on site disassembled washer and replaced UI encoder, control board, lower harness, gear case, motor, actuator, cam kit, capacitor, belt, and wash plate. Could not test washer after repair it is not in the laundry room and there is no power and water source at location, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78745
Matthew
Job Details: 08/09/2022
"Arrived onsite to replace unit heating element per special project S17304. Replaced element, tested unit and unit is functioning properly properly. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ07
Near Whitney, TX 76692
Jonathan M
Job Details: 08/09/2022
Arrived onsite for a refrigerator that I still sweating from the center mullion bone the freezer door and is dripping water onto the floor. Inspected unit and work area. Did confirm the customers complaint and found the mullion had an 8 inch x2 inch strip of moisture buildup above the freezer door on the right middle part of the mullion. I called Whirlpool Techline and spoke to Robert SR# 7734000562. He advised the unit would be sent to review and to let the customer know that they would be in contact with them with the next 3-5 business days. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78749
Leonardo
Job Details: 08/09/2022
Arrived on site to test unit for unit stopping. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
We serviced a
JENN-AIR OVEN
Model JJW3830IM00
Near Lakeway, TX 78738
Kevin
Job Details: 08/09/2022
"Arrived on site and found control panel is not functioning, replaced control panel sent direct me to customer. After replacement oven is working properly, job complete"