Service History 361

Near Austin, TX 78723
Luis
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Weak frost formation,pierced low side pressure reading -20 called tech support per tech support installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly SR#7729075279"
Near Georgetown, TX 78626
Al
Job Details: 10/20/2020
WASHER WHIRLPOOL MHW5630HC0 Arrived on site and inspected front load washer LF errors.Ran diagnostics test mode and found the following codes stored.F8E1- Valve FailureF0E5- Off Balanced LoadVerified the valves were defective.Removed and replaced both.Reassembled and unit tested as designed.No leaks detected at the time of service.Job complete.
Near Austin, TX 78748
Luis
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Arrived on site for no ice and cooling issue in freezer. ran diagnostics found evaporator fan not running in freezer section,good voltage to fan reading 14vdc found that unit was not powering off during diagnostics diagnosed unit will need freezer fan motor and main control. Replaced fan motor and main control,ran diagnostics fan running correctly and passed all diagnostic test.
Near Seguin, TX 78155
Noah D
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect fridge for leaking from icemaker, upon inspection found the doors very off and not creating a seal, readjusted doors and found a drastic change. No leaks found. Complete"
Near Austin, TX 78749
Kevin
Job Details: 10/20/2020
WASHER WHIRLPOOL MHW5630HW0 "Arrived on site and inspected washer and found center dial is unresponsive. Will need correct parts to repair washer; ordrng 1 W11316252 (HARNESS) and 1 W11316253 (HARNESS) and 1 W11316623 (CONSOLE ) and 1 W11322901 (ACU)"
Near Bastrop, TX 78602
Matthew
Job Details: 10/20/2020
WASHER FRIGIDAIRE n/a Arrived onsite for stacked washer not spinning in cycle. Upon inspection no tag to verify a model or serial number was present . In spin cycle unit would begin to drain but not spin. Information is needed for diagnostics and repair.
Near , TX 78628
Al
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Discovered the grey line was pinched underneath the freezer door.Corrected the issue.Also Found the line behind the unit was twisted around the power cord causing a kink in the supply line from the wall.I corrected the issues, taped the line to the back of the unit and now the dispenser works as designed.Customer satisfied.Job complete"
Near Austin, TX 78705
Wesley
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived onsite for dispenser door sticking and repaired without parts. Advised customer on repair. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
Cliff
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher with sprayer arms that are not turning. Tested unit and found upper sprayer clogged with food particles. Cleaned sprayer and advised homeowner on findings.
Near Pflugerville, TX 78660
David S
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for produce drawer not opening and closing properly. I inspected the unit and work area. I found the slides riveted in too high.i removed the rivetes and reinstalled the slides. I reassembled the drawer and it worked as designed. Job complete.
Near Moody, TX 76557
Jonathan
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ03 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced freezer evaporator harness and tested unit unit is running as designed. Call complete.
Near Austin, TX 78748
Luis
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL ED5DHEXWL00 "Arrived on site for weak and no water flow and icemaker leaking. Found water dripping between mold and gear box on icemaker,tested dispenser,water would stop and due to pressure lines vibrating. Replaced icemaker and filter housing,tested water dispenser working,replaced icemaker. Ran harvest test passed no leaks from icemaker.
Near Austin, TX 78738
Brandon
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for customer complaint of unit having broken bin inside fresh food section, I replaced bin, unit tested good."
Near Manor, TX 78653
Matthew
Job Details: 10/20/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for washer turning on after being plugged in. Upon arrival unit was unplugged. Plugged unit in and after about 30 seconds the drain motor was automatically activated and kept running without water present. Canceled operation and put into diagnostics. Unit had stored error code F9E1 long drain. Noticed that the drain hose was inserted into the drain pipe far to deep. Adjusted drain hose to be inserted 4 inches. After adjustment ran multiple test cycles and all passed. No issues draining. No leaks present at this time. Job complete
Near Jonestown, TX 78645
Lou
Job Details: 10/20/2020
RANGE KITCHENAID KCGC506JSS00 "Arrived on site to inspect cooktop burners not igniting. Upon further inspection, customer advised that the front middle burner does not light. I tested all burners and found the front middle and front right burners failed to ignite. I found that the burner caps had been switched between the front middle and left burners. Placed the caps on the correct burner and retested and all burners are operating as designed. Due to the unit being converted to LP, I verified all orifices were converted correctly. No gas leaks detected during service, job completed."
Near Austin, TX 78753
Jimmy J.
Job Details: 10/20/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for Not Draining - Top Load washer. No power at outlet upon arrival. Went to breaker and found breaker was tripped. Turned on breaker and washer turned on immediately. Tested outlet and 120 was present. Placed in diagnostics and no error codes were present. Customer confirmed a power outage recently. Replaced control in the case that the power outage may have shorted the control. Placed in diagnostics again and operated as designed with no faults. No leaks detected. Explained to customer that if the breaker trips again they will need to contact an electrician for both the breaker and outlet to be tested. Washer is operating as designed. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to inspect fridge for not dispensing water or ice, found valve not opening during pad press. Replaced control and UI plus valve. All functions returned. Complete"
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/20/2020
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site to replace water fill sensor from previous diagnosis. Replaced water fill sensor. Bin, evap and unit thermistors all tested good. All components tested good and verified each one was operating properly. Unit is now working as designed. No leaks detected. Job complete."
Near Hutto, TX 78634
David S
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge making a humming noise. I inspected the unit and work area. I found the fridge no longer making the noise and it is cooling as designed. Job complete.
Near , TX 78676
Andrew
Job Details: 10/20/2020
DRYER WHIRLPOOL MHW5630HW0 "Arrived on site to test unit for burning smell. Found error code F0E2. Erased code tested unit, no new error codes. Ran test cycle functions. When I turned on test cycle 8(heater) I got a small smell of burnt rubber/plastic. Took heater off and found piece of plastic stuck on heater. Cleaned plastic off. Tested unit, smell was no longer present. No leaks detected. Job complete."
Near Austin, TX 78737
Leonardo
Job Details: 10/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to replace console. Replaced console test unit and unit test good advised customer to connect unit to internet job complete
Near Austin, TX 78717
Kayman
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher filling with water but the motor is not washing. Upon inspection I found 2 stored error codes F4E3 and F7E1 for a motor fault and heater error. During diagnostics I found the sump failing to wash and push water when called for. The unit will need a new sump and motor assembly for the repair. The customer also brought to my attention the hinge pads had broken off of the hinges. replace the sump n motor and hinge pads I used truck stock part # (WP8268961) for hinge pads and I replaced the sump. The unit is now working as designed and no leaks were detected during time of service.
Near Elgin, TX 78621
Matthew
Job Details: 10/20/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for dishwasher not washing. Ran diagnostics and found stored error code F7E1 wash motor faulty. Ran test cycle and all components operating except for was motor. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 10/20/2020
DRYER WHIRLPOOL WED5100HW0 "Arrived on job to replace previously diagnosed diagnosed part. After replacement test operation still no charge. Called tech line. With tech line help we determine the home has a floating neutral, will need electrical repairs."
Near Mustang Ridge, TX 78610
Richard
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not draining properly. During testing found that the drain hose was not in its correct spot. Moved drain hose to a higher location and tested dishwasher. It tested good and it’s draining good as well and no leaks detected complete
Near Austin, TX 78717
Kayman
Job Details: 10/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for previously diagnosed issue. I found the microwave light was burned out. I replaced the microwave light and the unit is working as designed. I checked all harness connections to ensure they are correctly installed and in correct position on the control board. The unit is working as designed at this time. Job complete
Near Austin, TX 78738
Brandon
Job Details: 10/20/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of unit not cooling, found leak in fresh food section evaporator with UV light. Ordering evaporator. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOURS JOB) and 1 CNOTE (SS TECH) and 1 W10552972 (evaporator)"
Near Leander, TX 78645
Lou
Job Details: 10/20/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E4 & F8E0. Cleared the codes and following the tech sheet I tested voltage at the control to the blower and got 124V on both high and low selections. I tested the voltage to the hall sensor and found it out of range. Due to both error codes, I removed and replaced the main control and blower motor assembly and retested. Unit is operating as designed. Job completed."
Near Pflugerville, TX 78660
David S
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for fridge section freezing. I inspected the unit and work area. I found the thermistor with In range. I replaced the control. Job complete.
Near Austin, TX 78753
Jimmy J.
Job Details: 10/20/2020
REFRIGERATOR AMANA ASI2175GRS01 Arrived on site for the fridge not cooling. Ran diagnostics and error for evaporator thermistor came up. Tested the evaporator thermistor and it tested good. Replaced UI control and control. Informed maintenance to come back in 24 hours to check temps inside fridge due to fridge being off for an extended period of time. Job completed.
Near Austin, TX 78753
Jimmy J.
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site for ice maker not making any ice. Ice tray is stuck in the down position. Removed old ice maker and Installed previously ordered ice maker. Had Diagnostics call for water into the ice tray. Water came into ice tray and running as designed. No leaks detected. Job complete.
Near Georgetown, TX 78626
Tommy
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WOD51EC0HS01 Arrived onsite for oven receiving error code and shutting off. Upon arrival found light outer shell glass was removed but bulb was good. Replaced outer shell. Put unit into diagnostics found F6 E4 upper blower error code. Tested unit. Ordering upper blower. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11248652 (BLOWER )
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for: Dishes Not Drying - DishwasherRan diagnostics with no error codes. Customer concerned about noise coming from drain pump. Noise was Drain pump receiving voltage prior to turning on. Noise is normal. Rinse aid was not present in the dispenser. Recommended customer fill the dispenser and use Normal cycle, heated try, and high temp to get the best drying out of the dishwasher. No leaks detected. Job completed."
Near Leander, TX 78641
Cliff
Job Details: 10/20/2020
REFRIGERATOR UNKNOWN WSF26C3EXFO1 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found failed dispenser motor. Replaced dispenser motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Kayman
Job Details: 10/20/2020
WASHER WHIRLPOOL WFW5620HW1 Arrived onsite to install previously diagnosed parts. I installed the tub and shocks. We tested the unit through diagnostics and it is working as designed. No leaks were detected during time of service. Job complete.
Near Kyle, TX 78640
Robert
Job Details: 10/20/2020
WASHER GE WCSR4170G6WW Arrived on job for complaints of leaking. Found the wl switch allow over flow and timer not filling always. Will need both to complete ; ordrng 1 WH12X10301 (switch pressure) and 1 WH49X10083 (p029 cntrl & shield)
Near Leander, TX 78641
Cliff
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to diagnose a refrigerator that is building ice in the freezer. Tested unit and found humidity control turned off in unit causing condensation to form on mullion. Turned on humidity control setting and advised homeowner on function.
Near Pflugerville, TX 78660
David S
Job Details: 10/20/2020
MICROWAVE KITCHENAID KMHS120ESS3 "Arrived on site for microwave sparking. I inspected the unit and work area. I found no spark makers around the rack holders. I put a cup of water in the unit and could hear the unit sparking. I gained access to the interlocks and ensured the connections were secured in place. I tested the unit and again and found it doing the same thing. I am ordering a mag, cap and diode to complete the repair. ; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Leander, TX 78641
Cliff
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Matthew
Job Details: 10/20/2020
RANGE KITCHENAID WFE525S0HS1 Arrived onsite for oven door coming off. Upon inspection found passive hinge broken. Will need to be replaced. Ordering both passive and active hinge just Incase. Office to reschedule. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Austin, TX 78748
Kevin
Job Details: 10/20/2020
WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site and replaced valves diagnosed on previous visit, hot water flow now looks good during diagnostic cycle, job complete"
Near Austin, TX 78753
Jimmy J.
Job Details: 10/20/2020
MICROWAVE WHIRLPOOL AMV2307PFS4 Arrived on site for: Light is not working because base broken from in sideBulb / Housing receiving voltage. Replaced bulb and housing but neither made the light come back on. Ordered a new control for the microwave for return install. ; ordrng 1 W10918931 (panl-cntrl)
Near Wimberley, TX 78676
Andrew
Job Details: 10/20/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for soap dispenser issues. Found soap door and spring off. Put spring and soap dispenser door back on per customer request. Customer did not want to put a new dispenser on. If issue persists will need soap dispenser. No leaks detected.
Near Jonestown, TX 78645
Lou
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed and ordered part. Due to the crisper drawer harness failing, I removed and replaced the harness and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 10/20/2020
RANGE WHIRLPOOL SCS3014LS02 Arrived on job to replace previously diagnosed parts. Found the screws to the holders will need to be replaced and the holders. ; ordrng 8 WP3368921 (screw-torx)s and 1 WPW10128448 (holder-orf) and 2 WPW10155784 (holder-orf)s and 1 WPW10155785 (holder-orf)
Near Wimberley, TX 78676
Andrew
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site to test unit for freezer light not working. Replaced light module, tested unit, unit works good. Job complete."
Near The Hills, TX 78738
Brandon
Job Details: 10/20/2020
MICROWAVE KITCHENAID KCMS145JSS1 "Arrived on site for customer complaint of unit over heating, found inspector put a paper towel inside unit and it caught fire, informed customer that paper towels should not be in microwave because some paper towels have metals in them and can catch fire. Unit tested good."
Near Manchaca, TX 78652
Leonardo
Job Details: 10/20/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for handle had come off. Test u it and found stripped screws and handle. Replaced handle and screws test unit and unit test good job complete.
Near Hutto, TX 78634
David S
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for icemaker not dispensing ice. I inspected the unit and work area. I found the ice dispenser motor and actuator covered in ice. I cleared the ice and found the dispenser working. Job complete. No water leaks detected.
Near Bastrop, TX 78602
Matthew
Job Details: 10/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for low oven tone. Tested unit and sound was muffled, would cut in and out. Checked unit, connections are good, sound is turned to maximum level. Speaker is faulty. Will return with control and ordering console. ; ordrng 1 W11297707 (console)"
Near Manor, TX 78653
Matthew
Job Details: 10/20/2020
WASHER AMANA NTW4516FW3 "Arrived onsite for washer making noise and not spinning. Put unit into diagnostics and ran calibration test and auto test. All passed. Ran individual low and high spin, passed. Ran individual low and high agitation, passed. When talking to customer it seemed as if the was had been overloaded. Customer wanted to put clothes in and test. Allowed customer to do so, and no issues occurred. Instructed customer on load sizes and cycle selections. Job complete."
Near Pflugerville, TX 78660
David S
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived in site for fresh food section not cooling. I inspected the unit and work area. I found the compressor not turning off when I put the unit into diagnostics. I replaced the Orion board and retested the unit. The compressor is now cycling properly and is turning off when going into diagnostics. I changed the defrost mode from adaptive to basic. I inspected both door and found the freezer handle will need to be replaced as well. I am ordering the freezer door W10849512 right side French door W10849520, freezer handle W11360641. The office will reschedule when we have an eta on the parts. Job complete.; ordrng 1 W10849512 (dor-fip) and 1 W10849520 (dor-fip) and 1 W11360641 (HANDLE)"
Near Cedar Park, TX 78613
Cliff
Job Details: 10/20/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace user interface for oven. Replaced part and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Kevin
Job Details: 10/20/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site and inspected dishwasher and found door latch is difficult to close.. Hot water valve also will not turn off, waterline to incoming valves on dishwasher will need to be pinched in order to replace it, KB only.; ordrng 1 KBONLY and 1 W11175771 (VALVE)"
Near San Marcos, TX 78666
Noah D
Job Details: 10/20/2020
MICROWAVE WHIRLPOOL AMV2307PFS3 "Arrived on site to inspect microwave for not being able to vent, upon inspection found the wires cut due to storage issues. Rewired fan and all functions returned. Complete"
Near Austin, TX 78703
Wesley
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived onsite and installed the pump and motor to improve the erosive force as previous motor was weak. Unit is now operating as designed. Advised customer on the repair.
Near Andice, TX 78628
Cliff
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose the dishwasher that will not turn on. Tested unit and found dishwasher not fully wired to power cord. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 10/20/2020
DRYER MAYTAG LDE7500ACW Arrived onsite and replaced dryer belt. All checks good.
Near Austin, TX 78746
Kevin
Job Details: 10/20/2020
DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site and inspected dishwasher and found top rack adjusters right front wheel is not in the track, wheel isn’t broken and neither is track repositioned it and insured it is secure.
Near Austin, TX 78738
Brandon
Job Details: 10/20/2020
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site to replace failed control, after replacing, unit tested good.
Near Cedar Park, TX 78613
Cliff
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerator not defrosting due to failed control. Installed new control after having repairs approved. Tested unit and found all parts components are functioning properly at this time. No water hooked up to unit at time of service.
Near Austin, TX 78717
Tommy
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for door replacement and ice maker not working replaced door and ice maker. Job Completed.
Near Austin, TX 78717
Tommy
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for door replacement and ice maker not working replaced door and ice maker. Job Completed.
Near San Marcos, TX 78666
Noah D
Job Details: 10/20/2020
DISHWASHER MAYTAG MDB8989SHW0 "Arrived on site to inspect dishwasher for burning smell and smoke, upon inspection found a burnt piece of hard plastic melted to heater, removed and checked for all functions, all functions worked. Complete"
Near Austin, TX 78741
Kevin
Job Details: 10/20/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site and replaced control panel and control board recommended by tech line on previous visit, after replacement dryer control panel is responsive. Took one picture job complete"
Near Leander, TX 78645
Lou
Job Details: 10/20/2020
COOKTOP JENN-AIR JGD3536BS00 "Arrived on site or inspect cooktop “exploding”. Upon further inspection, customer advised that the nit was being installed and while testing,. Customer advised that they immediately shut off the gas and unplugged the unit. I removed the cooktop from its box and found burn residue on the underside of the cooktop. Also found that the cooktop is badly warped from the combustion and the harness is damaged as well. I verified all orifices ad found the back left orifice wrong. I replaced the orifice with the correct part number. I checked the regulator and found it not converted to LP. I corrected it and began to test the gas line connections for leaks. I found that the front left burner valve is badly leaking at the stem. I shut the gas off and contacted techline and spoke to Steve and advised of my findings. Steve advised to replace the cooktop, harness and valve and provided file #7729081963 and transferred me to the Safety team. I spoke to Jennifer and advis
Near Cedar Park, TX 78613
Kayman
Job Details: 10/20/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite to install previously diagnosed parts. I installed the main control and calibrated unit. I noticed the unit was slightly out of balance so I adjusted the leveling feet a small amount. Unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Manchaca, TX 78652
Kevin
Job Details: 10/20/2020
WASHER WHIRLPOOL GHW9150PW1 "Arrived on site and inspected washer and found in shows an F11 at C4 on the diagnostic cycle. Recommended replacing motor control, after replacement washer will now complete a diagnostic cycle, job complete"
Near Austin, TX 78734
Brandon
Job Details: 10/20/2020
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of orange flames, I found lp kit needed, instructed customer to have plumber install."
Near Pflugerville, TX 78660
David S
Job Details: 10/20/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for damage to the control panel. I inspected the unit and work area. I found the control panel dented. I replaced the control panel with new. The unit is working as designed. Job complete.
Near Austin, TX 78744
Richard
Job Details: 10/20/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for the washer leaking water. Replaced outer tub assembly, gear case, shift actuator, control. Ran a calibration and washer tested fine and no leaks detected complete"
Near Austin, TX 78705
Wesley
Job Details: 10/20/2020
WASHER MAYTAG MLE22PDAYW0 "Arrived onsite to run a normal wash due to not finishing a cycle. All basic functions engage. It locks, drains, tumbles and fills. Watched entire normal cycle with clothes. Operated properly and spun clothing out. Did find drain hose pinched and not installed properly causing some function issues. Repaired drain hose. Unit is now operating as designed. Advised customer on findings. Unit is under a year old."
Near Austin, TX 78744
Leonardo
Job Details: 10/20/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not igniting. Test unit and found gas line not connected to unit so unit is not getting any gas. Spoke with the builder and advised builder to connected gas to unit. Job complete.
Near Lakeway, TX 78734
Brandon
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit not cooling properly, found intermittent defrost issue, I replaced main control, unit cooling fine at time of service."
Near Austin, TX 78744
Richard
Job Details: 10/20/2020
DISPOSAL WHIRLPOOL GC1000PE4 Arrived onsite for the disposal not working. During testing found that the disposal had dried up paint debris inside which caused the disposal to seize up. Replaced disposal with new and it tested fine and no leaks detected complete
Near Austin, TX 78753
Jimmy J.
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for: Leaking water in the freezer. Block of ice frozen at bottom of freezerFound sheet of ice at the base of the freezer cabinet. No frost found. Ice maker was faulty and calling for too much water. Replaced ice maker and tested fill. Filled correctly. Ice maker operating as designed. Removed kick plate to inspect valve and all connections were good. Removed back panel to inspect for vibrations. Compressor was rattling a bit. Tightened compressor mount screw and rattling went away. No leaks detected. Job completed.
Near Wimberley, TX 78676
Andrew
Job Details: 10/20/2020
REFRIGERATOR KITCHENAID KUDF204ESB01 "Arrived on site to test unit for chime not stopping. Found freezer switch was bad and unit thought door was open. Replaced switch, tested unit, unit works good. Job complete."
Near Lago Vista, TX 78645
Lou
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW01 "Arrived on site to inspect refrigerator noises. Upon further inspection, when I walked inside the home, I could hear the unit rattling. I leveled the unit and adjusted the condenser coils underneath and the noise stopped. Attempted to contact the owner of the home, as it’s a rental property, to get a copy of the POP but received the voice message. Left message for owner to contact the office and provide POP. No water leaks observed during service, job completed"
Near Robinson, TX 76706
Jonathan
Job Details: 10/20/2020
WASHER WHIRLPOOL WTW7120HW0 Arrived on site for a washing machine that has no power. Inspected unit and work area. Found unit completely dead. Removed consul and tested voltage going to the control and found proper voltage. Tested voltage going to the user interface and found sporadic voltage that finally leveled out to 5 V DC. Plugged in user interface and unit turned on. Unit immediately flashed an F6 E1 (UI cannot hear ACU) error code. Ordering both control and user interface and office will need to contact customer about reschedule date due to out of stock and PSP item parts.; ordrng 1 W11419051 (CONTROL) and 1 W11478525 (UI )
Near Austin, TX 78703
Wesley
Job Details: 10/20/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite and found unit had leak from splitter at valve. Also replaced dispenser drawer due to leak from there reported. Advised customer to hire a plumber to correct the house valve splitter.
Near Lorena, TX 76655
Jonathan
Job Details: 10/20/2020
WASHER MAYTAG MVWB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled drain pump, router, stater, and screws off of tub. Replaced outer tub, in her basket, gear case, agitator, clean out filter, nut spanner, and screws and tested unit. Unit is working as designed. Call complete."
Near Leander, TX 78641
Cliff
Job Details: 10/20/2020
WASHER MAYTAG MVW7232HC0 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found no mechanical failures at this time. No repairs are needed and no leaks were found at time of service.
Near Belton, TX 76513
Tyler
Job Details: 10/20/2020
DISHWASHER WHIRLPOOL KDFE204KPS Arrived on site for dishwasher they had a broken wheel on the upper rack. On arrival I found that the upper wall on the rack was broken and I replace the arm glide assembly of the wheel was attached to. Upper rack is not functioning as designed call complete
Near Austin, TX 78744
Luis
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM03 "Arrived on site for no ice. Found cut fill line to fill tube,installed coupling to damaged line,ran diagnostics icemaker sensor reading open,unit will need a new icemaker to complete repair. ; ordrng 1 ICEMAKER (DIAGRAM SHOWS DIFFER SR IM NEED FLEX TRAY ICEMAKER) and 1 W11284458 (ICEMkER (FLEX TRAY ICEMAKER))"
Near Lakeway, TX 78738
Brandon
Job Details: 10/20/2020
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of flames being to high on low, I adjusted flames unit tested good."
Near Austin, TX 78746
Kevin
Job Details: 10/20/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site And found gearcase case has failed, replaced it and cam and actuator and washer is now operating properly, job complete"
Near Lago Vista, TX 78645
Lou
Job Details: 10/20/2020
DISHWASHER GE GLD5604V00BB "Arrived on site to install previously diagnosed and ordered part. Due to the element failure, I removed and replaced the element and tested. Unit continues to not heat. Checked voltage at the element and got 0V. Checked voltage at the control & TOD and found the TOD switch burnt. I am ordering the TOD switch and scheduled return service. No water leaks observed during service.; ordrng 1 WD21X10224 (switch,interlock)"
Near Austin, TX 78735
Luis
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Found ice has melted and frozen under bin,ran diagnostics weak air flow from ice box fan,ran harvest test passed,ran fill test passed no leaks. Replaced main control,Powered unit on ran diagnostics good air flow from fan."
Near Leander, TX 78641
Lou
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator icing up, I removed and replaced the evap,motor/harness & secured the thermistor on the sucti9n line with foil tape and ziptie (photo), secured the evaporator to the back panel, installed a new evap,cover and secured it with 2 screws at the top of the cover. Also, I removed the back cover and found the drain tube badly gapped approximately 1/4 inch. I removed the drain tube ad found it clogged. Removed the debris and using manufacturers approved silicone, I reinstalled the tube and sealed the gap. Plugged unit back in and tested and unit is beginning to cool as designed with a good frost pattern on the RC evaporator. No water leaks observed at the end of service.
Near Austin, TX 78737
Robert
Job Details: 10/20/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of leaking. Found hose from dispenser to tub not connected. Reconnect hose and test.
Near Waco, TX 76705
Jonathan
Job Details: 10/20/2020
FREEZER AMANA AQC0501GRW00 "Arrived on site for a freezer that is turning itself off. Inspected unit and work area. Customer advised that the unit has done this a few times were it’ll shut off randomly and the over temp alarm will sound. She advised that it worked for two months and that started and then they turned the thermostat knob off and turned it back on and it ran for 2 to 3 weeks and powered off again. They turned the temperature knob back to the off position and turned it back on and it began to cool again. They said that that time it only worked for 45 hours before powering off again. Unit had been on but the compressor was not running when I got here. I was able to turn the temperature knob to the opposition and turn it back on and unit began to cool. I called Techline and spoke to Sterling SR# 7729085530. He advised that the issue is with the thermostat contacts not opening and closing properly causing the unit not to cycle through properly. He advised that that would be t
Near Austin, TX 78739
Robert
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on job for complaints of noise. Found the noise level normal. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/20/2020
DRYER WHIRLPOOL MEDB765FW0 Arrived on job for complaints of error code F4E1 miss wire. Checked terminal block and found the voltage incorrect. Outlet miss wire customer will have builder correct.
Near Austin, TX 78738
Luis
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for no ice. Bypassed thermostat in icemaker and icemaker not running through a forced harvest diagnosed a defective icemaker. Installed a new icemaker powered unit on icemaker ran through a cycle and filled with water.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/20/2020
OVEN WHIRLPOOL RBD305PDB8 Arrived on job to replace console. After replacement test operation. Oven appears to be working properly.
Near Austin, TX 78737
Robert
Job Details: 10/20/2020
WASHER MAYTAG LAT8506AAE Arrived on job for complaints of leaks. Found the tub leaks from center seal damaged transmission leaking oil and tub rusted at seal.
Near Georgetown, TX 78628
Al
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previously ordered part that was still under warranty.Removed and replaced the UI.Unit now operating properly.The fan issues weren’t apparent on this date.No leaks detected at the time of service.Job complete
Near Killeen, TX 76549
Al
Job Details: 10/20/2020
MICROWAVE FRIGIDAIRE LFMV1645TF Arrived on site to install previously ordered part.Removed and replaced the control assembly.Reassembled and unit tested as designed.Job complete
Near Temple, TX 76502
Tyler
Job Details: 10/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived on site for our icemaker that was making a loud noise every time it filled according to customer after repair. Upon arrival I ran a few different harvest cycles to verify where the noises coming from but was unable to copy or mimic the sound the customer her prior to my arrival. I called whirlpool tech line and they Recommended holding off on any repairs it appears that is not the issue has resolved itself and customer did not find any issues with the noise while I was on site. Whirlpool did advise that if it happens again we will probably need to replace the water inlet valve and check water pressure on the back of the fridge. Unit functioning as designed called completeSr# 7729080477
Near New Braunfels, TX 78130
Noah D
Job Details: 10/20/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to inspect washer for not closing correctly, upon inspection found the door cracked, ordering door and autho. Office to reschedule ; ordrng 1 AUTHO (AUTHO ) and 1 W10793620 (DOOR)"