We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, TX 78737
Kevin
Job Details: 09/02/2022
"Arrived on site and set larger oven to preheat it reached temperature in expected amount of time and when it chimed at 350 thermocouple was at 395. Observed oven until it cycled back on at 328 off at 363, then 333 then 368 average temperature of 348. Left hand oven reached 428 then on again at 327, then off at 401, then 320, then 399 average temperature of 361. Temperature variance is with acceptable range. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Driftwood, TX 78619
Leonardo
Job Details: 09/02/2022
Arrived on site to test unit for unit not drying. Test unit and found heating element coming on and unit heating. Found unit to be plastic tub so unit wont get as hot. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Lockhart, TX 78644
Andrey
Job Details: 09/02/2022
"Arrived on site to test unit for not dispensing water or ice, tested unit found dispenser activated erratic, when asking for water, nothing comes out but when unit touch the UI water just dumps, removed UI, found no loose connections, ordering UI and pads, office to reschedule ; ordrng 1 W11556911 (UI) and 2 W10353847 (Pads)s"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Hutto, TX 78634
Gerry C
Job Details: 09/02/2022
MR arrived on site for door not closing correctly. On inspection found a screw lodge in the left hinge. Removed the screw in adjusted the door. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near San Marcos, TX 78666
Andrew
Job Details: 09/02/2022
Arrived on site to test unit for not filling properly when in sense mode. No stored error codes. Ran diagnostics with no issues. Advised customer not to disturb unit and also on high concentration wash when initially filled. No leaks detected. Job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMHP519ESS06
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the turntable motor making a vibrating sound, I removed and replaced the motor and tested. I found the unit continues to make the vibrating noise. I removed the unit form the wall and removed the top cover and tested. I found the transformer shield is loose and vibrating. I tightened the screws and found one stripped. I replaced the screw and reassembled the unit and placed it back on the wall and tested. Unit is operating as designed. Job completed."
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
Joe Z
Job Details: 09/02/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival inspected unit and found cracks in glass. Showed tenant, he said he was already aware. Uploaded pics on SD. Replaced module and test unit by heating water on all 4 burners. Unit operas designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Lakeway, TX 78734
Justin
Job Details: 09/02/2022
Arrived on site for a refrigerator with noise concerns and with condensation build up in the refrigerator compartment. Upon further inspection I found a long air gap in the gasket on the left hand side of the RC door. I shaped this and it was now sealing as designed. I advised the customer on not opening the RC door for at least 4 hours to allow time for the gasket to shape. I was not able to replicate the noise. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2022
"Arrived on site to install previously ordered parts. Upon arrival, I found the box for the toeplate was empty. I advised the office and my customer and am ordering another toeplate and office to schedule return service. ; ordrng 1 W11550992 (Toeplate)"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Austin, TX 78759
David S
Job Details: 09/02/2022
Arrived on site to replace the lower harness. I replaced the harness. I tested the unit. It is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Austin, TX 78732
David S
Job Details: 09/02/2022
"Arrived on site for dishwasher making a high pitched noise. I inspected the unit and work area. I ran a diagnostics cycle and found no fault codes. I found the water valve or king as designed, the wash motor and drain pump working. I ran the unit into normal operation and found the water valve squealing.I installed a new valve and tested it several times. It is no longer squealing and no leaks detected
We serviced a
WHIRLPOOL RANGE
Model JGS9900BDS
Near Austin, TX 78704
Leonardo
Job Details: 09/02/2022
Arrived on site to replace glass cooktop. Found screws on burner heads rusted will need to replace screws and orifice holders and burner heads
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Leander, TX 78641
Kimo
Job Details: 09/02/2022
"Arrived for washer that is showing F3E1 code. Upon inspection I found that the below was becoming detached from the tub. I fixed that and the perform a diagnostics test and found that the unit was producing too many suds for the detergent dispenser being empty, Which indicates an over sudsing issue. I replaced the Pressure switch in case it was too late to save it. Then I noticed that the cx is using a soap that is Concentrated. Advise the customer to use the measuring cup and do not go past the number one no matter the size of the load she is washing. I rinsed out detergent dispenser and ran unit several times until the amount of soap soap reached a normal level. Tested unit one last time and found unit operating as designed job complete."
We serviced a
LG DRYER
Model DLEX3700W
Near Georgetown, TX 78628
Gerry C
Job Details: 09/02/2022
MR Arrived on site for clothes not drying. On inspection unit had error code n95.The air vent had restricted air flow. Pulled vent hose from wall air follow was normal. Tested air flow outside and it was was restricted. CX will clean.Ran a moisture sensor test and the readings were off. Clean the moisture sensor bars off and retested. The test was with in MGF specs. No other issues found. 2nd appliance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2022
Arrived onsite and found poor cooling doing to thick ice build up on the evap. Too thick to service. Advised customer on defrosting. Ordering parts and returning to complete diagnostic of failure and repair defrost issue. ; ordrng 1 W11518204 (Ui) and 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78749
Luis
Job Details: 09/02/2022
"Arrived on site for loud noise and cooling issue. At time of visit unit was defrosted,customer played multiple videos of loud noise from fresh food compartment diagnosed ice hitting fan blade. Ran diagnostics changed defrost setting to basic to defrost every 8 hours of compressor run time,if issue continues unit will need a new fresh food evaporator cover."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Georgetown, TX 78626
Gerry C
Job Details: 09/02/2022
"MR Arrived on site to install previously diagnosed parts. Replaced controller, tested unit . Working as MGF designed. Found handle broke, Oder part.; ordrng 1 W11449263 (Door Handel assembly)"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2022
Arrived onsite and found unit not consistently igniting. Adjusted the igniter stem and tested. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Killeen, TX 76541
Tyler
Job Details: 09/02/2022
Arrived on site for washer leaking water into dispenser as well as dispenser drawer broken. Upon arrival confirmed issue and found siphoning mold of dispenser door cracked. Also found and confirmed leak from cold side inlet valve. Replaced both parts reassembled and tested unit and found no signs of leaking and unit functioning as designed call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Lou
Job Details: 09/02/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the drain hose being too short and the water hose leaking at the inlet valve, I removed and replaced the 6ft drain hose with a 12ft drain hose and removed and replaced the water hose with a 10ft hose provided by the builder. Tested the unit and it is operating as designed. No leaks observed at the end of service, job completed."
We serviced a
KENMORE RANGE
Model 790.465925
Near Austin, TX 78703
Leonardo
Job Details: 09/02/2022
Arrived on site to test unit for left front burner staying on. Test unit and found switch was not on the turn off position. Secured switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Jarrell, TX 76537
David Z
Job Details: 09/02/2022
"Arrived on site to diagnose dryer making noise when in use. Customer said they had heard it early on, but hasn't used the unit much. Ran unit loaded and unloaded and found no abnormal noises. Debris may have been stuck and worked it's way out of the drum seal or blower wheel, and no longer creates an issue. Unable to verify a failure at this time. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Round Rock, TX 78681
Vincent
Job Details: 09/02/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was frost build up on freezer. I inspected unit and was not cooling at all. Compressor still running and found UV dye on drip pan and evap pan. Im ordering a evaporator to fix unit. ordrng 1 W11256565 (Evaporator)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Round Rock, TX 78665
Gerry C
Job Details: 09/02/2022
Arrived for Handel on door lose. On inspection the glass bo; ordrng 1 W11176456 (Glass door) and 1 W11178521 (Name plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Belton, TX 76513
Jonathan M
Job Details: 09/02/2022
Arrived on site for a refrigerator that has lights out in the upper portion of the refrigerator and in the freezer. Inspected unit and work area. Did confirm the customers complaint and found the freezer module out. Replaced the one freezer module and the unit began to work and operate as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78732
David S
Job Details: 09/02/2022
Arrived on site for part of the door being broken. I inspected the unit and work area. I found the damper strike broken. I am ordering the strike to complete the repair. ordrng 1 W11251734 (Damper strike)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Vincent
Job Details: 09/02/2022
"Arrived on site for range, inspected unit and work area. Installed new oven panel. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG1
Near Austin, TX 78735
Justin
Job Details: 09/02/2022
Arrived on site for a washing machine that was making a loud sound during the spin and now getting an unbalanced error code. Upon further inspection I found an extreme amount of rust on bottom of the unit. I found the unit would need new bearings and gearcase. I walked the customer through my findings and they declined any further repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near San Marcos, TX 78666
Andrew
Job Details: 09/02/2022
Arrived on site to test unit for frost build up in FC. Customer stated they went out of town and returned with frost build up present. Found frost was caused by door not closed properly. Removed frost and door is sealing as designed. Filled gap between linear and cabinet with silicone. No leaks detected. Job complete.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Lockhart, TX 78644
Andrey
Job Details: 09/02/2022
"Arrived on site to test unit for burner issues, tested unit found all four infinite switches burned up in the back will not work on high, and elements not heating properly, center buttons now working properly, replaced infinite switches and elements, unit is now functioning as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bartlett, TX 76511
David Z
Job Details: 09/02/2022
Arrived on site to replace capacitor due to failed/leaking capacitor on washer. Replaced and tested. Verified unit working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Blanco, TX 78606
Andrew
Job Details: 09/02/2022
Arrived on site to replace HV control for unit frosting you. Customer stated they have to unplug every so often to thaw unit down. Found drain tube was clear and not restricted. Advised customer on string of issues specific model has and not confident repair would hold. Customer agreed to proceed with main control replacement. Replaced UI and control.
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cedar Park, TX 78613
Kimo
Job Details: 09/02/2022
Arrived onsite for a washer that is making a squeaking noise when in use. Upon inspection I found that the rotor had some damage to the teeth. I installed new rotor and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Andice, TX 78628
Vincent
Job Details: 09/02/2022
"Arrived on site for washer, inspected unit and work area. CX compla int was washer not draining. Tested unit and found stored error codes F2E1 F9E1. I then tested voltage at the control for drain pump and it was good. Tested voltage at the drain pump and had no voltage. Wiring harness has to be replaced in order to fix. Will also replace strike as is broken. When parts have arrived. No leaks where observed during service. ; ordrng 1 W11568984 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78753
Joe Z
Job Details: 09/02/2022
"Arrived onsite for Fridge- temp issue. Upon arrival Mrs.stated that the FC has good temp, but the RC seemed too cold. Found the RC set to 7 which is the coldest setting. Mrs. Said she did not recall ever switching from recommended setting 4 to 7. Checked temps. Got 2 degrees In the FC and 33 degrees in the RC. Ran diagnostics and all test passed including thermistors. Changed settings to recommended and unit still dropped to 34 and compressor still operating with call for cooling. Ordering control. Office to reschedule ; ordrng 1 W11524469 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78701
Matthew
Job Details: 09/02/2022
"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found both cabinets cool but above temperature. . Found evaporator covered in ice. Unit having defrost issues. Ran diagnostics, found defrost sensor open. Also ran forced defrost and heater would not energize. Ordering defrost sensor, control, UI and evaporator harness. Needs manual defrost 48 hrs prior to next visit. ordrng 1 W11546681 (Harness) and 1 W11558182 (Control) and 1 W11546610 (Heater) and 1 W11518204 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2022
Arrived onsite for no cool in fresh food section and found cause to be failed evap fan motor.Completed repair. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near New Braunfels, TX 78132
Andrey
Job Details: 09/02/2022
"Arrived on site to test unit for middle burner not adjusting properly, tested unit found valve would not regulate gas flow, replaced valve, applied bubble solution on all connections, unit is running as designed, per customer request flames was adjusted slightly higher then normal due to customer not being satisfied with the amount of heat she was getting, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lampasas, TX 76550
Tyler
Job Details: 09/02/2022
Arrived on site for dishwasher needing previously diagnosed main control and sump assembly. upon arrival reconfirmed issue and installed both parts. Ran normal and diagnostics cycles and found unit functioning as designed. No leaks present call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Taylor, TX 76574
Vincent
Job Details: 09/02/2022
"Arrived on site for washer, inspected unit and work area. Found control bad. Replaced control and tested in diagnostics and it was working fine till drain was going to come on and it just lost power. Im ordering a new control, drain pump pump, motor, lower harness. Returning tech to install all parts. No leaks where observed during service. Office will contact CX when all parts are available. ; ordrng 1 W11568983 (Wiring harness) and 1 W11026785 (Motor) and 1 W11396717 (Drain pump) and 1 W11543997 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2022
Arrived onsite for condensation issue and repaired air gapping issue with heat treatment. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Round Rock, TX 78681
Kimo
Job Details: 09/02/2022
Arrived onsite for dishwasher that is not draining. Upon arrival I ran the unit in diagnostics mode and found code for product not draining but all at her functions work. I replaced the drain pump and tested the unit and found no change. As the unit was attempting to drain I pulled the unit forward and found that the unit began draining normally. I then pushed the unit back in its place and tested again and found the unit still operating as designed. Job complete no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pflugerville, TX 78660
Paul
Job Details: 09/02/2022
"Arrived onsite to replace previously diagnosed and ordered parts.Replaced the compressor and drier, vacuumed the system and charged the system to 68 grams of R600. Tested the unit and found it working as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/02/2022
"Arrived on site and inspected unit and found control panel is unresponsive. Remove control panel and reset all connections and it is now working properly. Confirmed operation by heating a cup of water and preheating oven. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78626
Lou
Job Details: 09/02/2022
"Arrived on site to inspect range oven not working. Upon further inspection, I found the customer had the Bake mode turned on and the oven was not operating. Customer advised that they had some bad weather recently and the unit stopped working. I tested the broil mode and it failed as well. Pulled the unit out and found the left side panel damaged (photo). I recommended that the customer contact their builder due to the unit being out of its 30 day cosmetic warranty. Tested the control and found it not providing voltage. Removed and replaced the control and retested and it continued to fail. Checked the ignitor and it was bad. Removed and ignitor and retested no unit is operating as designed. Tested the cooktop burners and they are operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB3
Near Waco, TX 76711
Jonathan M
Job Details: 09/02/2022
Arrived on site for arrange that wont start a bike cycle. Inspected unit and work area. Attempted to place the unit in a big cycle and found the unit working as designed. Tested the boiler function and found the unit working as designed. The unit is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/02/2022
"Arrived on site to replace previously diagnosed OWI, sump assembly and replaced control and vent assembly as a precautionary. Replaced parts, unit working as designed. Advised customer to level unit and flooring is uneven and not able to properly level. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78748
Luis
Job Details: 09/02/2022
"Arrived on site. Found ice build up under ice bin,ice bin was recently cleaned out 6 days ago,found 3rd door that was ordered is still the same issue finish on stainless steel has a matte finish unit needs shiny stainless steel finish sending for parts research ;
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belton, TX 76513
Jonathan M
Job Details: 09/02/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the customer was within the model and serial number range for the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near San Marcos, TX 78666
Andrew
Job Details: 09/02/2022
"Arrived on site to test unit for not heating. Found igniter was missing. Installed igniter, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model GSC308PJS05
Near Austin, TX 78732
David S
Job Details: 09/02/2022
Arrived on site for microwave not heating. I inspected the unit and work area. I found the unit would come on but not heat. I gained access to the magnetron and found it shorted to ground. I tested voltage from the control to the transformer. I found good voltage being supplied. I installed the new magnetron and tested the unit. It is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78734
Justin
Job Details: 09/02/2022
"Arrived on site for a refrigerator making a loud abnormal noise. On arrival the customer provided a video of the noise. I found it to be a loud metal on metal clanking noise, and they stated it seemed to come from the compressor compartment. I activated the fans and baffle to find no abnormal noise. I then opened the doors to let the cold air out for several minutes and monitored the compressor ramp. I could not replicate the sound at the time of service. I called techline and spoke to Adrian and received SR# 7734504305. Adrian recommended no part install for the time being. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Woodway, TX 76712
Jonathan M
Job Details: 09/02/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the customer was within the model and serial number range for the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Jarrell, TX 76537
David Z
Job Details: 09/02/2022
"Arrived on site to follow up on refrigerator that is losing cool again and clicking. Was able to verify unit clicking and buzzing, with the buzz coming from the compressor. Compressor is getting hot and locking up, and can not restart. Ordering sealed system items. Sealed system tech needed. Office to schedule when parts arrive. ; ordrng 1 W11370574 (Compressor) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78745
Matthew
Job Details: 09/02/2022
"Arrived onsite for refrigerator ice maker not making ice after last repair. Upon arrival ran ice maker diagnostics. No error codes. Ran harvest and fill test both passed without error. Check ice box fan and thermistors, all passed. Called tech line for assistance. Ran test with Adrian. Recommended replacing Main board and ice maker. SR#7734504090. ordrng 1 W11224256 (Main board)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC
Near Lockhart, TX 78644
Andrey
Job Details: 09/02/2022
"Arrived on site to test unit for leaking water, tested unit found gear case has failed causing rusty water and oil to leak out in the center, customer accepted, replaced gear case ran multiple diagnostics cycles with customer present, unit is running as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS02
Near Austin, TX 78746
Luis
Job Details: 09/02/2022
"Arrived on site for not dispensing ice. Removed bucket found coupling on shaft slipped causing motor not to engage shaft,replaced defective shaft reassembled unit tested ice dispenser unit working as designed
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Buda, TX 78610
Kevin
Job Details: 09/02/2022
"Arrived on site and inspected vent hood and found bracket for chimney is not centered and because of this chimney leans to the left. Installation will need to be redone, masonry bits are needed to get through tile in order to re-center basket, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Kimo
Job Details: 09/02/2022
"Arrived onsite for cooktop with a center power burner that would go out when set to low. Upon inspection I dont that the orifices where clogged I cleared them and got the low setting to work but now the medium settling is now too high with orange foam. ordrng 1 W11205318 (Center, Simmer)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Cedar Park, TX 78613
Kimo
Job Details: 09/02/2022
"Arrived onsite for MW oven combo not heating. Upon inspection I found that there was a 3 wire setup at the wall and the ground wire (with the unit not connected) had power when there should not be. I contacted techline and spoke with Drew and told them of my findings, cx will need to have a electrician come out and corrected this I left the breaker off for safety. sr#7734448214."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7HB02
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/02/2022
Arrived on site for a while overnight has no power. Inspected unit and work area. Remove the oven from the wall and check voltage. Found no voltage going to the unit. Spoke to CS and was advised to go ahead and replace the control board since the customer noticed a flash inside the unit. I did check to make sure that there were no grounded wires or evidence of any sparks within the unit. All connections and wiring were good. Replaced the control and tested the unit. Still had no voltage. The customer checked his junction box and found that the wires the junction box had exploded. The customer will need an electrician to fix his electrical supply. Call complete.
We serviced a
KENMORE WASHER
Model 796.4117221
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2022
"Arrived on site to inspect washer door latch issues. Customer advised that theyve been having issues with the door not latching and getting an error code. Customer provided a new latch. I removed and replaced the latch and tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near Austin, TX 78751
Joe Z
Job Details: 09/02/2022
"Arrived onsite for ICE MAKER IS NOT PRODUCING ICE. TEMPS SEEMS FINE. SOMETIMES THE DOOR DOESN'T CLOSE ALL THE WAY AND IT FREEZES UP AND IT DOESN'T SEEM LIKE THE DOOR SEALS VERY WELL. Upon arrival , inspected unit and found entire base of freezer and drain pan is covered in ice. Also test ice maker. Ran harvest test and icemaker is not calling for water. Bypassed icemaker and valve is operating correctly.. need to replace icemaker and clear clogged drainAdvised tenant to thaw out unit and lay towels down at least 24 hours prior to next visit.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS2
Near Austin, TX 78703
Leonardo
Job Details: 09/02/2022
Arrived on site to test unit for unit not working. Test unit and found cleaning light blinking 7 time. Checked chopper blade and it checked good found bad control board customer declined estimate job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78749
Luis
Job Details: 09/02/2022
"Arrived on site for unit not freezing,removed evaporator cover found no frost formation on evaporator,ran test 40 during freezer cool no frost formation on evaporator,slight noise from weld connection ordering a new evaporator and compressor,sealed system repair covered by manufacture sealed system warranty. ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Leander, TX 78641
Kimo
Job Details: 09/02/2022
Arrived onsite for for a oven that is making noise when in use.actual complete is that there is a F8E0 code fan speed. I tested unit and got the same code. I replaced the blower and tested the unit and found that the unit operating as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78727
Paul
Job Details: 09/02/2022
"JM: Arrived onsite to perform SP W11540964 - Special Project S17304. R/R heating element and tested unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC300XW1
Near Killeen, TX 76549
Tyler
Job Details: 09/02/2022
On site for dryer not heating correctly. Upon arrival confirmed issue and upon further testing found that the unit had a smashed vent hose causing a airflow restriction as well as heating element coil crack in causing coils to sag and make contact with outer frame. Unit now functioning as designed call complete
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS03
Near Cedar Park, TX 78613
Kimo
Job Details: 09/02/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed rebuild control. And tested unit and found unit operating as designed. job complete.
We serviced a
JENN-AIR COMPACTOR
Model TC707S1
Near Austin, TX 78746
Leonardo
Job Details: 09/02/2022
Arrived on site to test unit for unit working but when it goes up it continues to try to go up due to direct switch not working. Also advised customer it could be bad motor. Customer doesnt want to do motor just switch. She will call and cancel if she decides to get a new unit. ordrng 1 WP777811 (Direct switch)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Vincent
Job Details: 09/02/2022
"Arrived on site for microwave, inspected unit and work area. Found microwave with no power, tested voltage at wall and was good. I then tested thermal fuse and was good, tested cavity thermostat and shows open. Will have to replace interlocks and thermostat ; ordrng 1 W11224856 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2022
Arrived onsite and tested unit for noise concern and determined that noise experienced is the normal brake function during the deceleration of the washing machine. All checks good. Unit is otherwise operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canyon Lake, TX 78132
Andrey
Job Details: 09/02/2022
"Arrived on site to test unit for not spinning, customer stated that it spinning out but had some concern about the functionality of unit, noticed that customer did not have cold water line connected only hot, connected cold water line, put unit through diagnostics, found at spin that the belt is screeching very loud, inspected belt and found it really loose replaced belt from job 352471, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model CAM2742TQ3
Near Jarrell, TX 76537
David Z
Job Details: 09/02/2022
"Arrived on site to diagnose washer that is not starting cycles. In use light is on, but not starting. Found timer failed to advance. Replaced timer and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model CSP2760TQ3
Near Jarrell, TX 76537
David Z
Job Details: 09/02/2022
"Arrived on site to diagnose dryer not heating. Examined unit and tested all safety devices and thermal fuse. Found all tested good. Checked voltage and found good voltage. Ordering harnesses and timer to resolve ; ordrng 1 8529991 (Upper Harness) and 1 8576522 (Main Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78746
Leonardo
Job Details: 09/02/2022
Arrived on site to test unit for noise. Test unit and can hear upper spray arm making knocking sound and dispenser not opening. Test unit and will order new manifold and dispenser office to reschedule ; ordrng 1 W11412300 (Dispenser) and 1 W11545334 (Upper manifold)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS
Near Austin, TX 78717
Kimo
Job Details: 09/02/2022
Arrived onsite for a cooktop that is continuously sparking. Upon arrival I checked the harness and found that it was good. I then tested unit till I was able to reproduce the issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near New Braunfels, TX 78130
Andrew
Job Details: 09/02/2022
Arrived on site to test unit for no ice production. Found harness was damaged. Needing new FC door in black to fix issue ; ordrng 1 LW11038915 (FC door(black))
We serviced a
KENMORE WASHER
Model 110.249322
Near Austin, TX 78731
Scott
Job Details: 09/02/2022
Arrived on for washer not spinning or agitating. Found motor coupler had rounded out . Replaced coupler . Unit is agitating and spinning out. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Robinson, TX 76706
Jonathan M
Job Details: 09/02/2022
Arrived on site for refrigerator that is not cooling the refrigerator compartment again. Inspected unit and work area. Femoved the air tower and found the return air lines frozen. I steamed out the ice and found a small gap in the liner around the hinge side of the door. I called Whirlpool Techline and spoke to Chris SR# 7734508218. He advised to silicone the cabinet. Ordering parts and the air tower and will return on 9/12. ; ordrng 1 WP482338 (White silicone) and 1 W10841140 (Clear silicone) and 1 W11126274 (FC air tower)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ
Near Austin, TX 78727
Kimo
Job Details: 09/01/2022
Arrived onsite for dishwasher that is not draining upon inspection I found that the drain pump was jammed not allowing the water to to leave the unit. I replaced the pump I tested unit and found unit operating as designed no leaks. Job complete
We serviced a
IKEA DISHWASHER
Model IUD9500WX4
Near Austin, TX 78759
Kimo
Job Details: 09/01/2022
Arrived onsite for dishwasher that is not cleaning properly. Upon inspection I ran the dishwasher and found that it is operating as designed upon further inspection I found that the Sump&motor had some food debris and hard water deposits in it I cleared it out and tested unit and found 7th operating as designed. Job complete no leaks
We serviced a
ROPER DRYER
Model RED4516FW0
Near Taylor, TX 76574
Paul
Job Details: 09/01/2022
Arrived onsite for a dryer that heats but will not tumble. I found the belt broken. I found all the rollers and the idler in good condition. I replaced the belt and removed all the lint from the chassis. I tested the dryer and found it working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Hutto, TX 78634
Paul
Job Details: 09/01/2022
Arrived onsite for a washer not filling properly. I checked error codes and found an F8E1 & F0E2. I ran manual diagnostics and found the cold valve not passing water. I replaced the housing and tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Bee Cave, TX 78738
Leonardo
Job Details: 09/01/2022
Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit and unit test good job complete.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Round Rock, TX 78681
Vincent
Job Details: 09/01/2022
Arrived on site for oven inspected unit and work area. Replaced bake igniter and tested. Unit is now operating as designed no leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Round Rock, TX 78681
Vincent
Job Details: 09/01/2022
"arrived on site for dishwasher, inspected unit and work area. CX complaint not washing dishes correctly and not dispensing soap. Entered diagnostics and found stored error code F9E1, I the. Ran a test cycle and found drying element open and diverter leaking water. I then found upper dish rack broken from the wheels. Leaks where found during service and I advised CX not use use.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78717
Vincent
Job Details: 09/01/2022
"Arrived on site for icemaker, inspected unit and work area. CX complaint was icemaker not working. Tested icemaker and found it not harvesting correctly. I replaced icemaker along with new harness and then tested. Unit is now Operating as designed. No leaks where observed during service.
We serviced a
UNKNOWN DISPOSAL
Model GC1000PE4
Near Leander, TX 78641
Lou
Job Details: 09/01/2022
"Arrived on site to inspect disposal issues. Upon further inspection, I tested the disposal and found it locked up and rusted on the inside. I removed and replaced the disposal and tested. Unit is operating as designed with no leaks. No leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Leander, TX 78641
Lou
Job Details: 09/01/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I removed the toeplate and tested amp draw to the components. All components were within range of amp draw except the element which was 0. I found the element had shorted out at the left connection (photo). I cancelled testing and removed the outer door panel and found where the vent assembly has been leaking water. I inspected the control and it was good. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC400ESS01
Near Austin, TX 78726
David S
Job Details: 09/01/2022
Arrived on site for icemaker not working. I inspected the unit and work area. I found fill tube frozen not allowing water flow. I removed the ice blockage and resealed the fill tube.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Round Rock, TX 78665
Gerry C
Job Details: 09/01/2022
"MR Arrived on site to washer with codes on system out. On inspection found Errors on unitF9E1. F8E3 came on while in the middle of diagnostics mode. Took unit part found debris in water sensor hose. Pulled drain filter found debris in unit clean out debris. Tested unit in diagnostics mode, unit working as designed. No water leaks observed during service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near West, TX 76691
Jonathan M
Job Details: 09/01/2022
Arrived on site for a dishwasher that is not done washing dishes well. Inspected unit and work area. When needed through diagnostics and did not find any stored air codes. Ran the unit for an auto test and found all spray arms spraying. Did inspector spray arms due to some blockage and found the spray arm is clogged with paper and plastic debris. I did advise the customer that this is most likely to cause a third issue as they also have food and soap deposits inside of their dishwasher. Advise them to run a dishwasher cleaner and asked if they wanted to replace the spray arms. They advised that they would prefer to try to clean out the spray arms manually instead and will call back if further issues persist.
We serviced a
KENMORE WASHER
Model 110.2002201
Near Georgetown, TX 78628
David Z
Job Details: 09/01/2022
"Arrived on site to diagnose washer that was banging around and had shifted on customer. Ran unit and could not verify any abnormal vibration or issues at all. Loaded unit with towels and items and balanced. Still found no abnormal behavior. Calibrated unit. Could not duplicate any issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Georgetown, TX 78633
David Z
Job Details: 09/01/2022
"Arrived on site to diagnose washer that had been making some noise / banging after move. Found unit rocking on rear right foot. Adjusted leveling foot and calibrated. Unit working as designed. I did notice that the basket is showing some play on the hub and may need to be replaced in the near future.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS2
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/01/2022
arrived on site to replace sump and motor. Replaced sump and motorTest unit and unit test good job complete.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Austin, TX 78702
Scott
Job Details: 09/01/2022
Arrived on site for load still wet after completion. Ran diagnostics and got long fill error . Found cold water coming in at a trickle . Found cold valve clogged with debris. Removed debris and flushed line . Ran diagnostics and calibration tests . All checked normal. No water leaks detected at time of service. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Austin, TX 78739
Luis
Job Details: 09/01/2022
Arrived on site for no ice. Diagnosed a defective icemaker replaced icemaker powered unit on icemaker ran through a cycle and filled with water.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS155HRS3
Near Austin, TX 78703
Luis
Job Details: 09/01/2022
"Arrived on site for no ice. Water in reservoir pan,pump recirculating water over plate,no frost or ice on plate,compressor running,checked under evaporator plate warm diagnosed a leak in the system
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Driftwood, TX 78619
Kevin
Job Details: 09/01/2022
"Arrived on site and found saved error codes F34, F35, confirmed pressure system is clear. Ran a diagnostic cycle and it completed properly without generating any new error codes. Confirmed drain pump is clear. At this time washer is operating properly, no further repair is required at this time.