We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS
Near Pflugerville, TX 78660
Vincent
Job Details: 07/15/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint unit does not spark. Tested voltage at wall plug and was good. Removed cooktop cover and found spark wire smashed. I did a temporary fix but will need to replace spark harness and returning with main harness. No gas leaks where observed during service. Office to reschedule when parts are available.; ordrng 1 W11561436 (Harness) and 1 16515 (Clip harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Hutto, TX 78634
Vincent
Job Details: 07/15/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint light not working. Inspected unit and found deli drawer module badly corroded and full of water and door harness was damaged. CX complaint was also not making ice. I tested unit and found icemaker harvesting but when I would set it to fill it would not fill and can hear the valve but no water was doing trough. Im ordering dual valve, deli drawer with module, icemaker , LED module, main control board and UI. Returning tech to install all parts ordered and properly level unit. No leaks where observed during service. Office to reschedule when all parts are available.; ordrng 1 W10804160 (LED supply module) and 1 W10815668 (Deli drawer with module) and 1 W11330971 (UI) and 1 W11483245 (Icemaker) and 1 WPW10675033 (Control board) and 1 W11482383 (Dual valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Austin, TX 78721
Joe Z
Job Details: 07/15/2022
Arrived onsite for NOT COMPLETING CYCLES . Upon arrival inspected unit and found tub full of water. Drained all water with vacuum. Ran diagnostics and could not get drain pump energized. Test drain pump and resistance was way off. Need to replace drain pump.Replaced drain pump. Drain pump not energizing. Not getting voltage from control. Need to replace control . Ordering control. Office to reschedule ; ordrng 1 W10761028 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Scott
Job Details: 07/15/2022
"Arrived on site for no cool fridge . Maintenance had moved to shop. Found evap barely any frost. Talked to CS . Ordering sealed system . 134 system . 3 hrs , service port , uv drier ,compressor,evap. Call to set return ; ordrng 1 Serviceport and 1 Uvdrier. and 1 3hrs and 1 W10570565 (Evap) and 1 W10798720 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Kimo
Job Details: 07/15/2022
Arrived onsite for refrigerator not keeping properly temps. Upon inspection I found that the rc evap was frozen. I removed ice and found that the drain pan was warped causing the issue. I also found Service Pointer #: W11092686 Rev. G and order the drip pan. Returning tech to flow the sp as per page 2 of sp(see pix for steps) I advised customer to defrost fridge before we come back on the 22nd. Reschedule for 07/22/22; ordrng 1 W11457241 (Drip pan)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Austin, TX 78748
Leonardo
Job Details: 07/15/2022
Arrived on site to replace cooktop. Looked under cabinet and found vent broken already. Advised customer about broke vent before I touched it and customer said it was the previous tech when he pulled the unit out. Replaced cooktop and spoke with chase and will order new vent office to reschedule ; ordrng 1 4396010RP (Vent)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Buda, TX 78610
Leonardo
Job Details: 07/15/2022
Arrived on site to replace heating element per special project. Tried to pull unit out but couldnt due to wood floor stuck above the feet. Customer will need to remove wood floor to be able to access the unit to do repair. Customer will call back when they get access to the unit. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Cedar Park, TX 78613
David S
Job Details: 07/15/2022
"Arrived on site for rc section not cooling below 50. I gained access to the rc evaporator and found no frost pattern. I put the unit into test 3 and verified the fan is workin. I preformed a temp test in the freezer and found it at 0 degrees. I gained access to the control and tested the defrost heater, all thermistors. I found them all in range and reading properly. I put the unit into a forced defrost and found it would not go, indicating a bad control. They agreed. The office will reschedule when we have eta on the part.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78633
Paul
Job Details: 07/15/2022
MG. Arrived on site for icemaker not making ice. Entered diagnostics and verified proper temperature and thermistor readings.. Found it off and customer stated they turned it off. Icemaker cycles properly. Found water coming out of dispenser and icemaker valve was slow. removed filter and rechecked. Water pressure good. Customer will need a new filter. Customer had house sitter. Turned icemaker off and advised customer of what to do when she returns. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Kevin
Job Details: 07/15/2022
"Arrived on site and inspected microwave and found center rack is still present, removed it to prevent interior sparking. Also found there is no external vent. Alerted builder and they are aware of vent. Found connection on countertop lighting at Control board is loose and reset it. No further repair is needed on microwave, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Waco, TX 76710
Jonathan M
Job Details: 07/15/2022
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Brandon through diagnostics and found an F8 E1 (low/no water detected during fill) error code. Ran the units were an auto test and the unit seemingly was working as designed. Ran the unit through normal water cycle and found the unit fill and then agitate. The unit agitated for about 10 minutes and then errored out with that code again. Tested the unit on a cold wash cycle and found the cold water valve not pulling in any water. Removed the hose from the valve and found the customer had no water supply to the unit on the cold water valve side. Did advise customer they will need to fix their water supply issues. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78633
Paul
Job Details: 07/15/2022
Arrived onsite for a dishwasher with rail end caps coming off. I found the left end cap for the upper rail had come off but was not broken. I put the end cap back on correctly and made sure it snapped in place. I rolled the upper rack into the end caps and showed the customer they would not come off. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78754
Paul
Job Details: 07/15/2022
Arrived onsite for a refrigerator with ice all in the bottom of the FC. I found ice coming out of the lower evaporator cover vents on the left side and ice in the bottom of the FC. I found the wrong fill tube installed on the icemaker and it was about 1 1/2 to long. I cut the fill tube off and removed the evaporator cover finding the drain restricted. I cleared the drain and remove all the frost and ice. I reinstalled the icemaker and tested. The icemaker works as designed and there were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Waco, TX 76705
Jonathan M
Job Details: 07/15/2022
"Arrived on site for a washing machine that is that is not completing cycles. Inspected unit and work area. The customer advised the issue is still ongoing with the long drain error code. Did confirm the customers complaint in diagnostics and also found an F5 E2 (door lock error) error code. I ran the unit through a diagnostic test in the unit ran as designed. Check the pressure hose, pressure dome, drain pump, and fill valves and all checked good. I called Whirlpool Techline and spoke to Bruce 7734123585. He had me run through a few checks and advised the issue would have to be with an over sudsing issue or a harness issue. He advised the customer to run another load and check to see if there were suds inside the unit. Did confirm suds inside the washing machine during the diagnostic cycle. Advise the customer to run a few loads and call back if further issues persist. The office will need to order the lower wire harness if the problem still persists. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78754
Paul
Job Details: 07/15/2022
Arrived onsite for a refrigerator and installed an icemaker kit that was left there by JB Hunt. I ran the unit thru a harvest and checked for leaks. The icemaker is working as designed and there were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC416FW0
Near Austin, TX 78722
Joe Z
Job Details: 07/15/2022
Arrived onsite for WILL NOT WORK . Upon arrival ran diagnostics and got F8-E1 long fill. Ran manual test and found slow cold water fill. Hot water is correct. Found water pressure on cold supply is at low pressure. Valve is operating correct.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS4A
Near Austin, TX 78744
Leonardo
Job Details: 07/15/2022
Arrived on site to test unit for unit not starting. Test unit and found no power. Test unit and found switch turned off. Turned switch on and unit started right away job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Cedar Park, TX 78613
David S
Job Details: 07/15/2022
"Arrived on site for Fridge leaking. I inspected the unit and work area. I found no standing water in the rc or fc. I gained access to the drain tube and found it clogged, causing water to back out of the tube and under the fridge. I removed the clog and made sure the tube flows freely. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Leander, TX 78641
David S
Job Details: 07/15/2022
"Arrived on site to inspect the wall oven. I inspected the unit wiring and found everything intact. The only thing is the lower broiler element needs to be replaced. I Called whirlpool safety and spoke to Steve., I advised Steve of my findings and Provided a parts concession w13j2bwp1, to cover the broiler. I installed the element and reassembled the unit. I set it to 35 and ran both ovens. I found them getting to temperature with no issues and cycle right.
We serviced a
GE REFRIGERATOR
Model PFSS6PKXESS
Near Georgetown, TX 78628
Kimo
Job Details: 07/15/2022
Arrived onsite to install previously diagnosed parts. Upon gaining access to the evap I found that the inner cabinet had cracks in it near the evap causing the issue. I advised customer off what I found and he elected not to have the parts installed. I advised him that there is no 100* fix for this and that I could try to seal the cracks but there will be no warranty on the repair. He agreed to have the cracks seal I I sealed them up as best I can with sealant. 8201711.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
David S
Job Details: 07/15/2022
"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I temp tested the freezer and found it at 0 degrees. I temp tested the fridge and found it at 50 degrees. I found ice build up on the rc evaporator. I found service pointer W11329116C, the model falls under but the serial number is out of range. I followed the diagnostics steps according to the point. I found the fan working, the thermistors reading properly. I found the control on an old version 4.0.0. I installed the new control kit and steamed out the evaporator until it was clear. C
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Georgetown, TX 78633
Kimo
Job Details: 07/15/2022
Arrived onsite for range oven not reaching 350* upon arrival I performed a temp test low323* high 369* low 330*. And an average of 340.6* I adde 10* to the offset and found the unit heating closer to its set temp. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 07/15/2022
"Arrived on site and inspected regulator and found it has a hairline crack where gas line was installed, replaced regulator and insured oven is heating properly and cooktop burners are working correctly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Austin, TX 78744
Leonardo
Job Details: 07/15/2022
Arrived on site to test unit for left front burner not coming on. Replaced switch test unit and unit reading cooktop hot due to bad burner. Replaced left front burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Austin, TX 78704
Matthew
Job Details: 07/15/2022
"Arrived onsite for washer not spinning clothes out completely. Upon arrival inspected unit. Ran diagnostics and found Lf (long fill) error code. Cleared codes and ran test. Auto test passed however did not seem to reach full rpm. Power cycled unit and re tested. Unit is now reaching full rpm. Ran another auto test and passed, then ran normal load and passed. Unit is currently functioning properly. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78731
Matthew
Job Details: 07/15/2022
Arrived onsite to replace previously diagnosed parts. Replaced right door gasket. Molded to fit door. Unit is functioning properly. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, TX 78130
Andrew
Job Details: 07/15/2022
"Arrived on site to test until for broken rail and not cooling properly. Customer stated stuff will thaw completely out in FC and would randomly start working. Compressor was burning hot. Cooled compressor and temporarily replaced start device and run cap with no luck. Unable to get compressor to engage. When about to walk out and leave compressor kicked on. Took rear cover off and found pulling .4 amps. Unit receiving proper voltage condenser motor engaging. Evap motor engaging. Heater working as designed. Do not recommend any further repairs as not confident repairs would hold. If wanting to proceed recommend compressor, evap, condenser motor, rear harness, control and evap harness. Office to review and reschedule as necessary."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Cedar Park, TX 78613
Wesley
Job Details: 07/15/2022
Arrived onsite and found unit unit dryer not drying. Determined the vent was not flowing properly. Used tester and indicated poor airflow. Was able to correct airflow issue and advised customer on findings and status. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Round Rock, TX 78681
Wesley
Job Details: 07/15/2022
Arrived onsite and repaired dryer with unresponsive control by resetting unit and cleaning ui harness connection. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Round Rock, TX 78681
Wesley
Job Details: 07/15/2022
Arrived onsite for squeal and found repair kit would be needed to repair roller and pulley noise. Repaired unit! All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Pflugerville, TX 78660
Wesley
Job Details: 07/15/2022
Arrived onsite for f27 sudsing error. Reset unit in service diagnostics and tested. All checks good. Unit is now operating as designed.
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXDSM01
Near Austin, TX 78728
Wesley
Job Details: 07/15/2022
Arrived smite and found e2 error code and icemaker would not harvest in diagnostics. Found heater not coming and arms stuck in ice. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78728
Wesley
Job Details: 07/15/2022
Arrived onsite and replaced timer to restore normal contact function. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW00
Near Austin, TX 78732
Luis
Job Details: 07/15/2022
"Arrived on site. Removed cover defrosted evaporator,installed new cover assembly changed defrost setting to basic.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78734
Luis
Job Details: 07/15/2022
"Arrived on site for no lights. Diagnosed a defective led module per service pointer replaced all led modules,all leds working correctly after replacements.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 07/15/2022
Arrived on site to test unit for unit not starting. Found water sitting at the bottom put the unit on drain mode and unit drained correctly. Started normal cycle and unit started right away. Could not duplicate the problem at this time unit working as designed job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMBT5511KSS01
Near Austin, TX 78734
Leonardo
Job Details: 07/15/2022
Arrived on site to test unit for door squeaking. Test unit and found metal to metal rubbing. Greased door hinge test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS
Near Briarcliff, TX 78669
Leonardo
Job Details: 07/15/2022
Arrived on site to test unit for left front burner not igniting. Test unit and found clogged orifice. Cleared orifice test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KICU569XBL00
Near New Braunfels, TX 78132
Andrew
Job Details: 07/15/2022
Arrived on site to test unit for not heating properly. Found customer was using improper sized pans for certain burners. Advised customer on where pans can and cannot be used. Also advised customer to have 3/16 cutout on cabinet done to provide proper venting per installation instructions. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near New Braunfels, TX 78132
Andrew
Job Details: 07/15/2022
Arrived on site to test unit for leak. Found water line was extremely loose. Tightened hose and unit is no longer leaking. Also found reservoir drain cap was loose. Tightened cap and ran diagnostics with no issues. Unit is making ice.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Andrew
Job Details: 07/15/2022
"Arrived on site to replace heater per SP. Replaced heater, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 07/15/2022
"Arrived on site to replace heating element per SP. replaced element, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Jarrell, TX 76537
Gerry C
Job Details: 07/15/2022
"Arrived to inspect no operation. I found the unit was on a GFI or AFI breaker and it had tripped. I reset the breaker and tested and the unit operated as designed. I verified the terminal block connections were as they should be and advised the CX on my findings and how to fully reset the breaker. Operational test good, the unit heated and cycled as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
Gerry C
Job Details: 07/15/2022
Arrived to inspect no heat in large burner. I found the front left burner had failed and burn all three element connections out. I removed and replaced the element and replaced the switch due to the large current shorting that occurred. I tested the unit and it operated as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Joe Z
Job Details: 07/15/2022
Arrived onsite to install previously diagnosed parts. Replaced inverter. Test unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Austin, TX 78724
Joe Z
Job Details: 07/15/2022
"Arrived onsite for SAME ISSUE WITH THE LIGHT FIXTURES. Upon arrival found same issues as previous repair, but different module is needed. Need to replace FC module. Replaced 1 FC module . Unit operates correctly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78754
Joe Z
Job Details: 07/15/2022
Arrived onsite for Washer no water not advancing. Upon arrival. The supply water valves were just not turned on after install. Unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manor, TX 78653
Joe Z
Job Details: 07/15/2022
Arrived onsite for unit with no power. Test unit and there is no voltage to unit at junction box. Tested wall out let and r there is no voltage in outlet. Plugged unit in different outlet and unit operates as designed. . No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
Gerry C
Job Details: 07/15/2022
Arrived to inspect dryer not starting. I found the lever had failed on the dryer door switch and I removed and replaced it. I tested the unit and it heated and cycled as designed. Operational test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Waco, TX 76711
Jonathan M
Job Details: 07/15/2022
Arrived on site for a washing machine that is leaking. Inspected unit and work area. Confirm the customers complaint and found a valve broken. Replace the valve and tested the unit. The unit began to work as designed with no leaks present. Call complete.
We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near Waco, TX 76710
Jonathan M
Job Details: 07/15/2022
Arrived on site for a dryer that is not heating. Inspected unit and work area. Tested the dryer on a time dry cycle and found the unit heating and working as designed. The customer advised that the unit does heat but it is not drying their clothes. Tested the unit and confirmed proper airflow coming from the dryer. Found the unit cycling as designed. I did advise the customer the issue was most likely with their venting going out of the home if they are still having this issue. Customer is going to try to clean out the vents themselves and will call back if other issues persist. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Waco, TX 76712
Jonathan M
Job Details: 07/15/2022
"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised at the unit stopped making ice a few days ago and then has been making ice sense. Found the ice been filled 2/3 full of ice. The unit was in the middle of an ice making cycle and did verify the unit was making ice. Watched the unit fill, recirculate, harvest, and restart. Everything is working as designed. Spoke to PR and was advised that based on the current information theres no way to determine what initially caused the failure. Advise the customer to call back if any other issues persist. Call complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Belton, TX 76513
Jonathan M
Job Details: 07/15/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran through diagnostics and found an F8 E1 (low/no water detected during fill) error code. And the unit through an auto test and the unit ran as designed. I ran the unit through manual testing and found the valve, drain pump, and driving parts all good. Ran the unit through normal wash cycle and found no problems with the cycle. The customer advised that the issue only happened on one load and then she was unable to get the unit to start a cycle. Showed her how to clear the drain pump if the drain pump is actuated and is not along her to make selections. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Luling, TX 78648
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for broken missing parts, customer stated that unit is not latching, tested unit found unit is latching, ran diagnostics and found unit will not agitate, replaced shift actuator from track stock w11481722, tested unit , unit now running as designed, floor under unit is Roddy now causing back feet to sync into the floor advise customer to fix issue before running unit due to unit is extremely wobbly, unit will not function correctly if this is not fixed, customer stated that she will get it fixed before running unit, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Lampasas, TX 76550
Tyler
Job Details: 07/15/2022
Arrived on site for dishwasher with upper rack broken. I find arrival confirmed complaint and after further inspection I found that the adjuster mounts had broken the tabs causing you to fall off the rails. After replacing the adjuster mounts I was able to reassemble the rack and found it could hold on the rails as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Kempner, TX 76539
Tyler
Job Details: 07/15/2022
Arrived on site for range not allowing any control functions or for the oven to turn on. Upon arrival confirm complaint and upon further inspection found at the unit had a stable 120 V connection going to the control through the P6 connector. Ive been found that main control had a burn mark causing control not to respond to power supply or input. Replaced control then reassembled and tested unit. Found range had full functionality restored with no failures. Call complete
We serviced a
GE DRYER
Model GFDN240EL1WW
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/15/2022
Arrived on site to install previously diagnosed console. Upon arrival installed acquired part then reassembled intested unit and found it could turn on and off as designed and heat.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/15/2022
Arrived on site for dishwasher needing recalled gold bushing element replaced. Upon arrival confirm the element have a goldfish in style. Replace elements and reassembled and tested unit and verify that there are no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Andice, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and at the end of the cycle, the unit failed to drain. I checked the hose and found it good as some water was going though to the disposal. I removed and replaced the drain pump and retested and same results. I found debris at the check valve that was blocking the valve from fully opening. When I went to replace the drain hose with check valve, I found the hose going to this disposal was badly kinked and almost broken. I removed and replaced both hose and retested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Andice, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect range cooktop middle burner flames. Upon further inspection, I tested all burners and found all flames good. The middle burner took a little longer to fully ignite. I disassembled the burner and found cooking oils/grease in between the cap and burner head clogging the grooves of the burner head and not allowing gas to flow freely. I cleaned the cap and burner head and reassembled and retested. Unit is operating as designed. I advised the customer that while using the burner; if theyre using the oven at the same time, the flames on the middle burner will move around due to the airflow from the oven vent blowing directly on the middle burner. I demonstrated for the customer. No mechanical failures found. No gas leaks detected during service, job completed."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US-02
Near Liberty Hill, TX 78642
Lou
Job Details: 07/15/2022
"Arrived on site to inspect washer off balance. Upon further inspection, I placed the unit in diagnostics and checked error codes and found Ub-unbalanced load. Continued in diagnostics and the unit is operating as designed. Tilted the unit back, and inspected the components underneath and all are good. Inspected the control and found no burnouts. Lifted the top panel and inspected the suspension rods and all four were good and straight. Tested the drum by pressing down in the middle of the basket and the assembly came straight back up with very minimal bouncing. Tested the unit is a spin cycle and unit is operating as designed; no mechanical failures found. Advised customer of the tests performed and my findings. I made recommendations for use and care, as well as, detergent and softener use. Customer has a water softener system in the home. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
Scott
Job Details: 07/15/2022
"Arrived on site for not making ice . Tried reset button , IM didnt respond . Replaced icemaker . Ran harvest . Harvested and filled normally. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78759
Scott
Job Details: 07/15/2022
"Arrived on site for oven dead . Found thermal fuse had blown . Replaced fuse ,ran preheat . All checked normal. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Austin, TX 78759
Scott
Job Details: 07/15/2022
"Arrived on site for no water entering washer . Found valves clogged with debris . Replaced valve all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Austin, TX 78759
Scott
Job Details: 07/15/2022
"Arrived on site , replaced drain pump. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Austin, TX 78756
Scott
Job Details: 07/15/2022
"Arrived on site for dead washer . Ui is not lighting up or responding . Getting voltage to UI. Replaced ui and ran diagnostics, no error codes and ran diagnostics wash . No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78754
Paul
Job Details: 07/15/2022
Arrived onsite for a refrigerator with a icemaker leaking. I found the harness hanging down and not letting the bin fit correctly and the wrong fill tube extension used. I corrected the harness and installed the correct extension. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is making the vibration noise again. Using my MW tester and cup of water, I tested the unit and it is operating as designed. I could hear a slight vibration noise. The customer advised that the outlet had not been repositioned to the top left corner as the unit has been designed to have so the power cord plug doesnt get jammed in between the wall and the unit. I recommended that they move the outlet the the upper left corner of the unit to eliminate the noises. No mechanical failures at this time, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78747
Kevin
Job Details: 07/15/2022
"Arrived on site and found saved error codes F7E4, F6E3, F7E9, ran a diagnostic cycle and washer will attempt to spin for a few seconds make a loud click noise and then attempt to spin for another few seconds and click again, this continues without ever reaching speed. Disassembled washer and replaced gear case, after replacement and reassembly washer it will now spin properly, sent a short video to KB/service management, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/15/2022
"Arrived on site after replacing control board and confirming rotor and stator are good spoke with customer and they said they were experiencing loads not completing due to being off-balance. Washer is in a separate garage away from the main home. I explained that I likely scenario is the washer attempts to rebalance itself and when it cant the cycle stops, no one can hear it due to his location cancel no one is available to rebalance the loan. Explained that washing at least medium loads of like items but given the best chance of completion, also went over correct loading procedure for this model, job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/15/2022
"Arrived on site and set washer into a diagnostic cycle and didnt find any error codes. Ran automatic test and did not find any issues. Noise customer is referring to is just the agitation cycle, this is normal but different from their previous washer. Washer is operating as intended, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78732
Matthew
Job Details: 07/15/2022
Arrived onsite for latch failure and off balance load. Upon arrival inspected unit. Found failed strike. Replaced strike and tested. Found unit not leveled. Leveled and calibrated unit. Ran test and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Kimo
Job Details: 07/15/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the DW blanket and the installation brackets and screws. Tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Austin, TX 78730
Matthew
Job Details: 07/15/2022
Arrived onsite to replace previously diagnosed parts. Replaced latch. Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Granger, TX 76530
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a range with a broken knob and a light. Found failed control causing light issue. Replaced control and knob and tested unit. All is working properly at this time.Knob
We serviced a
AMANA DISHWASHER
Model WDT750SAKZ0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 07/15/2022
Arrived on site for a dishwasher that has a special project for a heater replacement. Inspected unit and work area. Confirmed that the customer was within the range of the service pointer that covers replacement of the heater. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76543
Tyler
Job Details: 07/15/2022
Arrived on site for dishwasher with recall gold bushing styled element. Upon arrival confirm complaint and found element in dishwasher had the gold style bushings causing weeks. Replaced element reassembled and tested unit and found no leaks occurring. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Salado, TX 76571
Gerry C
Job Details: 07/15/2022
"Arrived to inspect no cool. I found the unit would barely cool and I could hear the compressor short-cycling. I found the start device had failed and I removed and replaced it. The unit operated as designed and started cooling. Operational test good, no leaks observed during service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Killeen, TX 76542
Gerry C
Job Details: 07/15/2022
Arrived for Heating Element - SP W11540964 - Special Project S17304. I found it had already been performed and no further service required. No leaks observed during service.
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Granger, TX 76530
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time. No water hooked up to unit.
We serviced a
LG DRYER
Model DLE7300WE/00
Near Round Rock, TX 78665
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a dryer that is making unusual noise. Tested all parts and components and couldn't find cause of noise or any failed parts in unit. Advised customer on findings and no further repairs needed. Noise isn't present after reassembling unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78665
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired heater. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
Arrived on site to replace previously ordered parts for range. Replaced oven sensor and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFN
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
"Arrived on site to diagnose a range with an oven not turning off. Found frame of unit bent, damage to oven insulation, and clock relays sticking. Due to fire hazard caused by insulation issue along with other failures, it is more cost effective to replace unit. No repairs done and job is complete."
We serviced a
AMANA FREEZER
Model AZF33X16DW08
Near Luling, TX 78648
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for no cool, tested unit found cooling off on control board, turned it on and it stated to cool, demonstrated to customer how its done, unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Lockhart, TX 78644
Andrey
Job Details: 07/15/2022
"Arrived on site to replace previously diagnosed control and fan blade, replaced parts, tested unit, u it now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB04
Near Lockhart, TX 78644
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for scrapping fan noise in RC, tested unit found loose connection on the Evaporator heater and ice maker fill tube extension was not on correctly causing water to leak and accumulate around evaporator fan, secured connection and fixed fill tube , tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
GE DRYER
Model DHDSR48EF2WW
Near Buda, TX 78610
Andrey
Job Details: 07/15/2022
"Arrived on site to replace previously diagnosed belt, bearing kit, front tub bearing, green slides and white, and felt, replaced parts, tested unit , unit now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Kyle, TX 78640
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for not water dispensing, tested unit found water just trickling, removed filter and water returned to normal, advised customer to replace filter, no leaks detected job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
"Refrigerator is working properly, no services performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Braunfels, TX 78130
Andrew
Job Details: 07/15/2022
Arrived on site to test unit for no ice production. Customer stated husband found ice maker was just turned off. Ran diagnostics and ice maker performing as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect dishwasher detergent remaining at end of cycle. Upon further inspection, the customer advised that the rinse aid is not dispensing as they filled the reservoir 2 months ago and the dispenser is still full. I placed the unit in diagnostics showing no error codes and tested. I removed the outer door panel to observe the dispenser during testing and found that the arm is not moving at all. I removed and replaced the dispenser and retested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site for fridge not cooling and condensation build up. I reshaped the freezer gasket to seal better. I found the diffuser door not opening and the return air vent blocked by insulation. I replaced the diffuser and cleaned out the return air vent. I found air flow restored to the fresh food section. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFE975H0HZ4
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site for cooktop glass shattering. I inspected the unit and work area. I found the cracks originating from the edge of the cook top. I replaced the glass cook top. I cleaned out the burners and tested the unit. I found it working as designed job complete.
We serviced a
LG DRYER
Model DLG7101W/00
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site for dryer showing an air flow error code. I inspected the unit and work area. I found the exterior vent on the roof and found it full of lint stuck on the wire mesh. I disassembled the dryer and found it clear of any blockage in the blower wheel. I spoke to the customer about where the air flow restriction is at.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site to install rc door gasket. I removed the old gasket and installed a new on. It is sealing along all edges. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Vincent
Job Details: 07/15/2022
"Arrived on site for dishwasher, inspected unit and work area. Installed new heating element and tested unit. Unit is now operating as designed, no water leaks observed during service. Job completed"
We serviced a
WHIRLPOOL WASHER
Model MED7230HC2
Near Hutto, TX 78634
Vincent
Job Details: 07/15/2022
Arrived on site for dryer inspected unit and work area. Customer explain when washer and dryer were delivered the consul on the dryer was all broken I inspected the unit and did find it all broken. I replace console and panel. I didnt program the console and tested unit is now operating as designed. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78665
Vincent
Job Details: 07/15/2022
"Arrived on site for dishwasher, inspected unit and work area. I gain access to element and removed old one and replaced with new. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed."