Arrived on site to inspect microwave model WMMS3130RZ02 with door not closing properly. Upon further inspection I found that the microwave had severe structural damage which cause the gram to bend and the door to go out of alignment. I called techline to document my findings. Unit can not be fixed. Maintenance will attempt to return it for a new one. Ref number 21616126.

"Arrived on site to inspect washer model WTW4655JW2 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

Arrived on site to inspect underneath washer. Upon arrival customer had moved unit out of pan allowing unit to be serviceable. Inspected all components underneath unit at gearcase. At this time can not find anything wrong with unit ran test cycle twice no errors stored at this time. Customer stated unit has been running properly since last visit. Unit is functioning properly and as designed to. No leaks present at this time job completed. Customer will monitor

"Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"MTW7200RR0 Arrived on site from previous tech to install parts. I installed gearcase, slider, and clutch, calibrated, then tested product is working as its designed no nosies no water leaks visible from the main water supply."

WMH31017HS12 Arrived on site from previous tech to install parts. I installed the diode and capacitor . Tested with a cup of water product is working as its designed no wired nosies.

"Arrived on site for electric dryer model WED5000DW1 not starting cycles. Inspected unit and work area. Checked incoming voltage; proper voltage and polarity confirmed. Tested dryer; no voltage drops, but machine not starting. Door switch functioned correctly, turning light off and on when pressed/released. Gained access to rear; thermal fuse open. Inspected heater; no sagging or grounding, and no continuity to housing. Replaced thermal fuse WP3392519 and tested; dryer cycled properly, fluctuating between 168 and 120 degrees Fahrenheit, indicating all other components working. Reconnected to vent hose; noted airflow restriction. Checked exterior vent; airflow present but reduced. Advised customer to clean vents and shorten hose to prevent issues. Unit working as designed. Call complete. WP3392519"

"Arrived on site for refrigerator freezing items, found refrigerator at about 30 to 33, freezer section is about -1 to -5. Checked set temperature and found freezer was set to -5. Reset to zero. Tested fans and thermistor. They are within range. Fans are providing good airflow. Feels like an air leak from diffuser. Replaced diffuser. Verified operation. Call complete."

"Arrived on site to install previously diagnosed parts on washing machine model CAE2745FQ2. Replaced the control board W11777413, temperature rotary switch WPW10285518, and coin slide interface WPW10491734. Tested the unit; it operated as designed with no leaks present during operation. Call complete."

"Arrived on site for insufficient compressor. Recovered refrigerant. Replaced compressor, access valve and drier. Pressure checked at 250 psi. No leaks. Vacuumed and recharged. Verified operation. Call complete."

"Arrived on site for washer running drain pump all the time. Confirmed drain starts when unit is plugged in. Found f1e1, f2e1, f3e1, f8e1. Verified model and serial. Replaced main control. New control shows f2e3. Unit will not recalibrate. Will need to order another board. Reset for mon; ordrng 1 W11608056 (Board)"

"Arrived on site to install previously diagnosed parts on dishwasher model WDT730HAMZ0. Inspected unit and work area. Replaced right side adapter for upper rack W11662349, slide stops for upper rack WP8565925, and lower spray arm WPW10491331. Tested unit and found it working and operating as designed with no leaks present during service. Call complete."

"WTW6157PW1 Arrived on site for a washer, not running cycles. On arrival, the client stated they punched washer and had it delivered on 9/11/25 its under warranty. After verifying the warranty, I found the latch has failed and needs to be replaced. After looking for the parts, I noticed none of the parts were sent with me. I rescheduled the . client for the next available date 11/21/25. The client would like a sooner date if possible. No water leaks visible from the main water supply. ; schdld next appmnt for 11/21 FRI !"

Arrived on sight for an electric cooktop model WCE55US0HS01 that has broken glass. Inspected unit and work area. I did confirm the customer's complaint and went to replace the glass. I found the cooktop in the box was for a gas range and not correct. I submitted the photos to parts and was advised that they would re-order. The office will need to contact the customer about a return date due to limited parts availability. No parts were installed. ; O-emld tckt

"Arrived on site for dryer making noise. Customer says noise gets very loud after it runs for 15 min. Found dryer was real hot inside, checked draft and found draft to be blocked within the walls. Will need duct cleaning. Motor is loud. Will need new motor and blower. Office will call to schedule ; O-emld tckt"

Arrived on site for dishwasher model WDP540HAMZ0 not heating. Inspected unit and work area. Ran diagnostics; no stored error codes. Ran auto test; unit operated as designed and heated at cycle end. Customer reported weird smell last use and poor drying; advised everything works per manufacturer specs. Checked wiring; no damage to wiring or components. There were no leaks present during service. Call complete. No parts installed.

"WMH31017HS10 Arrived on site for a otr microwave making nosies. On arrival, I verified the issue of a failed diode and capacitor. I replaced the diode and the capacitor, then tested with a cup of water . The product is working as its designed with no nosies"

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"WRX986SIHZ00. Verified ice maker tray was empty with no water. Powered on refrigerator, ran diagnostics, and tested heater. Checked voltage: 120 volts to heater. Ran fill test; ice maker tray filled with water. Checked error codes: ice maker showed E5 (timed out). Checked icebox fan: runs fine. Icebox temperature: 10? (normal). Removed and replaced ice maker w11658802. Advised customer to allow 24 hours for ice bin to fill. Refrigerator working as intended. No leaks at times of service."

"Gas cooking appliance model WFG320M0MS0: Oven door was not closing properly. Inspected oven door and left side hinge, which was not fully seated in the receptacle. Removed door, reinstalled it, and ensured hinges were properly seated and locked into place. Tested door open and close several times; it now opens, closes, and seals properly. Oven is working as intended. No gas leaks detected at times of service."

"Arrived on site (Unit 2319) to inspect unit WDT531HAPM0 for damage. Upon arrival found front panel dented. Per one-stop dispatch replaced front panel (W11613571) and inspected; unit now appears as designed. Damage and installation documented in SD. No one on site for signature, job complete"

"rrived on site to test unit WMH31017HS10 for weak suction. Upon arrival customer stated steam still covers front of unit when fan is on. Tested operation; blower motor engaged correctly but damper opened only partially. Removed unit from cavity and found chimney assembly dropped too low, restricting damper travel. Adjusted chimney to correct height and, as precautionary measure, replaced blower motor (W11441128). Reinstalled unit and retested; damper now opens fully and suction restored. Unit is now running as designed, job complete."

"Arrived on site for refrigerator not cooling. On arrival, I found the start device had burn marks on it as well as the adaptive defrost control and thermostat also had burn marks on them. I replace the start device wp2262181, 4388931 adc, & wpw10511937 stat. I verified that the evaporaticoil was frosting over evenly, and that the amp draw to the compressor was one amp and stable. Informed customer to allow twenty four hours for unit to cool. photos and s.d. call complete"

"Arrived on site for washer bleach compartment broken. On arrival confirmed issue and installed w 11662175 bleach bezel and found unit working as designed, but no leaks call complete."

"Arrived on site for dryer, not turning on. On arrival, confirmed, failure and upon further inspection.I found the thermal fuse had again broken. I bypass thermal fuse and took temperature readings and found the readings between 167(high), 122(low) averaging 144. I found some arc burns around terminal block, some damage on the blower wheel that indicated a foreign object at one point had prevented the fan from spinning efficiently. Couldn't find anything that matched the damage patterns but found wheel still functional, I replaced the wp3387134 thrst-fix, & wp3392519 fuse. Foudn dryer working as designed. Photos in sd call complete"

"Arrived on site for refrigerator with broken handle. On arrival, confirmed, failure and was able to replace w10837029 and testedorf and found it worked me as designed call complete"

"Arrived on site for range tripping breaker when oven preheat was used. On arrival confirmed, the issue and verified voltages were 248.8 L1&2, 124.2 L1&n, 124.3 L2&n, 0 n&g. During preheat test (ground wire still attached) I found oven trip breaker when the control switched power from bake to broil. Amp draw never er exceeded 10 amps. Reported findings to techline Case#21626055. Im ordering W11707155 acu, W10856603 broil element, W11182108 bake element and rescheduled customer for 11.21.25; ordrng 1 W11707155 (Acu) and 1 W10856603 (Broil element) and 1 W11182108 (Bake element)"

"Arrived on site. Visually inspected new door found no issues,removed defective door installed new door transfered all parts to new door tested ice and water function passed removed protective film no damaged or blemishes on new door. W11740849"

"Arrived on site. Some frost on packages on right side of freezer,found middle drawer with a bent wheel bracket on right side, removed drawer straightened brackets reinstalled drawer tested operation good. Closed freezer door checked door seal around cabinet good."

"Whirlpool electric range WFES3030RS/0: Verified right front element was not heating. Removed back panel and checked voltage to infinite switch: 240V input, 240V output. Infinite switch faulty; removed and replaced with W10857622. Tested all burners and oven; functioning properly and heating as intended."

"Washer WTW5010LW0. Ran diagnostics and found two fault codes: long fill, long drain. Unsure if pre-existing from previous tech visit and not erased. Ran unit; drain and spin showed no unusual noises or bearing noises. Put into normal wash; splutch seemed to catch sometimes while agitating. Tilted unit back, dropped cover, removed and replaced actuator w11481722 splutch w10721967 belt w11239857, and capacitor w11395618. Reinstalled old cover plate. Ran unit in normal wash with about six pairs of jeans. When clothes were fully saturated, ran drain and spin cycle; washer spun out. No unusual noises or bearing noise, even at high speed. Washer working as intended. No leaks detected at times of service."

"Arrived on site to test unit WFG320M0MS0 for FL burner not igniting fully. Upon arrival builder stated unit in warranty; confirmed coverage with claims. Verified symptom; FL burner ignites but produces extremely weak flame. Inspected orifice and found it undersized for burner size. Correct orifice holder required to restore proper flame. No one on site for signature. Ordering part, no parts installed, rescheduled for 11/21.; ordrng 1 W11590058 (Orifice holder)"

"Dishwasher model WDF341PAPW1. Customer stated the dishwasher was not getting enough water to wash and dissolve soap pod. Verified issue and checked float switch; nothing was stuck. Removed and replaced control board w11683652. Issue persisted as valve runs on timer. Removed to replace water valve w11684258; unit filled with enough water to wash properly at the proper level. Ran test cycle. Dishwasher filled with the proper amount of water, washed, and drained properly. Dishwasher is working as intended. No leaks detected at times of service."

"Ice machine WUI95X15HZ00 had a float sensor installed. Powered up the unit, and it filled the reservoir, drained, and refilled as part of the normal process. The ice machine recirculated water over the evaporator plate and is working as intended. No leaks detected at time of service. Advised customer to allow about 24 hours for the bin to fill."

"the customer presented several videos that noise could be heard and there were large amounts of frost within the machine. I found the potential of door blockage and advised the customer and they will monitor to see if the frosting issue is resolved. The noise was a fast metalllic sound and coincided with the evaproator fan. The slides for the two lower drawers were contacting the evaporator plate and there is not a MFG recommneded remedy at this time. I was able to apply specifically sized dampening pads to the contact areas for the slides and the issue was resolved through testing. The customer advised they were hearing a droning noise. I confirmed the audible noise and that it was during periods of high speed compressor operaion. The noise level was what is expected from a variable speed compressor that is running at high speed and within MFG normal operational standards. Through the use of a spectral acoutic analyzer, I was able to see a 76Hz spike that was approximately 17dB elevated from ambient and within expected standards. I advised the customer of my findings and they will contact the MFG if further issues persit. No leaks observed during service."

Arrived onsite for refrigerator WRS331SDHM08 not cooling properly. Found defrost sensor and control needed replacement. Replaced wpw10384183 and w11742389. Sensor is now reading pass. Job complete.

Arrived onsite for refrigerator WRQA59CNKZ00 upper RC led module not functioning. Verified voltage but not turning on. Replaced module w11470191 and light is now functioning . Job complete

"Arrived on site to test unit for not cooling properly, tested unit found only the bottom of the evaporator is getting defrosted, thawed out and found failed thermistor, replaced and advised customer to monitor if this issue persists then the CONTROL needs to be replaced, at this time job complete installed WPW10384183"

"Arrived on site to replace previously diagnosed door panel, replaced panel job complete installed W11647685"

"MHW5630HW3 Arrived on site from previous tech to install parts. In install the ui console and the ACU . I ran diagnostic, and it went through all cycles. Then, I tested on quick wash customer mode. Product is working as its designed with no water leaks visible from the main water supply."

"Arrived on site to replace previously ordered part. Upon arrival, ran extension cord to another outlet and found power holding to the unit. Proceeded to run extension to designated outlet and attached GFCI tester. Wiggled head of the cord and tester started flickering. Same as if I plug the unit to the designated outlet, the unit will start flickering. Showed tenant and agreed and confirmed the outlet is faulty. Informed landlord however it is after hours. Left message. Unit is functioning as designed. No parts needed"

"Arrived on site to inspect washer model WET4027HW2 not running and not advancing. Upon further inspection, I tested the washer and found that the motor would not run and only hum. I gained access to the underside of the machine and measured the run capacitor and found it was out of spec measuring 40uf. I replaced the capacitor and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11614512"

"Arrived on site to inspect washer model NTW4519JW2 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to follow up on dryer repair for loud noise coming from the blower area. Upon disassembly of the machine, I found that the blower wheel had a crack in the outside edge. I replaced the faulty wheel and reassembled and tested the dryer. The dryer is operating as designed. I found that there is an air restriction in the vent and advised the customer to have the vents checked and cleaned. WP697772"

Arrived onsite and found unit which was tripping the breaker during preheat. Unit had not ever worked or been burned off properly. Initiated burn off and set to run at 500f for 3 hrs to restore function. Unit is now operating as designed. Called and reported findings to safety. Sr#21576293

"Arrived to apartment 12304 for washer WTW4855HW3. Upon arrival, inspected unit . Found control sent is incorrect. Found serial number is correct, model number is not. Uploaded correct M/S tag to SD. Ordering control. Office to reschedule ; ordrng 1 W11607637 (Control)"

"Arrived on site to inspect cooktop model JGCP436HL00 with imperfection with the left side trim. Upon further inspection, I found that when the cooktop was installed, some foam was added underneath the trim pieces to prevent it from making direct contact with the counter. The customer pointed out that the left side foam had some imperfections (photos). This problem will need to be fixed by the installers since it is an installation issue and there is no problem with the appliance itself. No gas leaks observed during service."

Arrived onsite for refrigerator making noise. Customer stated it's a intermittent noise. I heard the noise and it sounded like high pitched refrigerant spitting. Spoke with PR and I moved the evaporator lines to be even with each other. Checked the rear and moved some of the lines back as it could cause noise. Unit is now not makingnnoise during time of service. Call complete. No leaks. No parts installed.

Arrived onsite for unit constantly draining. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. Under S code S153EB I replaced the W11607637 control and tested unit. Unit now operates as designed and no leaks are present during time of service. Call complete.

"Arrived on site for a washer WTW500CMW0 not cycling. I installed the gearcase w11449841, slider w10734521, stator w11195971 and thruster w11553312 per techline. unit still didn't agitate or spin. Checked voltage and resistance. Reported to techline and they advised to replace the control. I replaced the control w11627517 and now the unit is working. I calibrated and tested in factory mode. No leaks detected while on site. Sr 21474620"

Arrived on site for a refrigerator WRF555SDFZ09 not dispensing ice properly. Found the latch that holds the ice bin in place is broken and can't be repaired. I called techline to confirm. Case #21618695. Took pics of the damage.

"This is at 5801 canopy rd, belton. Arrived on site for a cooktop WCE55US0HB01 with burners not working. I verified the issue and tested the switchs. Rf switch isn't sending voltage to the element. I replaced the RF switch w10857622, LF switch w10911303 and LR switch w11661906. All burners are working as designed."

Arrived on site for a washer WFW560CHW4 with a bad display. I verified the issue and replaced the console w11325580. Unit is displaying as designed. No leaks detected while on site.

"Arrived on site for a washer MHW5630HW3 leaking. I inspected all hoses, pumps and valves. I tested the unit in factory mode 2 times and found no leaks. Customer stated the leak happened after she added clothing. They possibly got hung in the door and caused the issue. No leaks detected while on site."

"Arrived on site to look at model WFES3030RS0 for customer complaint of unit not heating properly all the time and light coming on when she didn't open the door or press oven light. I found screw on right side of oven cavity preventing door from closing and not activating oven light. I screwed in loose screw, unit tested good."

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit having issues during fill. Found issue with the control board, I replaced control, calibrated and tested, unit tested good. Part used w11603810"

"Arrived on site to look at model WOS92EC0AS04 for customer complaint of unit not powering on. Found issue with thermal fuse. I replaced fuse, unit tested good. Part used wpw10545255 customer not home to sign"

"Arrived on site to inspect washer WTW8127LW3 lid not closing fully, and the lid is not able to lock without pushing it down. I found the lid staying approximately a half inch open and not able to lock unless I pushed it down to close it fully. I tested the unit in diagnostics, and while holding the lid down, it would properly lock. If I didn't hold the lid down, the lock would not function properly. It appears that either the hinges have been hyperextended or the lid is warped. I am ordering the hinges and lid and office to schedule a return service due to the availability of the parts. No water leaks were observed during service. ; ordrng 1 W11789527 (Left hinge) and 1 W11789526 (Right hinge) and 1 W11470212 (Lid)"

"Arrived on site to inspect wall oven microwave KOEC530PPS03 unit microwave door not closing properly. Upon further inspection, I tested the microwave door and found that when closing it and pressing start, I get the open door error. When I pressed on the left side of the door and pressed start, the microwave would start a cycle. Following service pointer W11805702, I removed some of the silicone gasket at the bottom of the door and retested, and the unit continued to fail. I removed and replaced the inner door panel and had to remove some of its silicone gasket as well and retested. The unit is operating as designed. Job completed. W11684570"

"Arrived on site to inspect washer MVWX655DW1 getting off balanced. Upon further inspection, I placed the unit in diagnostics, showing no error codes and tested. Once the unit got to the spin test, the unit began to get off balanced, and then as it gained RPM's, the unit balanced itself. It completed testing and did not show any error codes. I raised the top panel and removed the tub ring and grabbed the basket and tub, and could move the basket around inside the tub, telling me that the basket hub was loose or the gearcase spindle is warped. I attempted to remove the washplate and found it seized to the gearcase spindle. I advised the customer of my findings and am ordering the gearcase and washplate and will return with all prescreened parts. Due to the gearcase being OOS, the office will need to schedule the return service. No water leaks were observed during service. ; ordrng 1 W10902814 (Washplate) and 1 W11454734 (Gearcase)"

"Arrived on site , replaced motor and gear kit . Started compact and shaft to ram are spinning but ram is stuck in up position . Ordering both power screws and ram . Weigh for 2hrs . Call, to set return ; ordrng 1 9871251 (Ram) and 2 9870500 (Power screw)s and 1 Weigh2hrs!"

"Arrived on site to inspect the range cooktop JGRP548HL05 burner flames being too low. Upon further inspection, I tested all of the burners and found that in the simmer setting, the flames going from low to high simmer were not adjusting. I adjusted the flames on all of the burners and retested, and the unit is operating as designed. I attempted to call the owner, and their phone went straight to voice mail; therefore, I sent a text to advise of my repairs. No gas leaks detected during service, job completed."

"Arrived on site to look at model KDTM404KPS0 for customer complaint of error code and unit not running. Found error code of f8e2 and f8e4. I ran diagnostic test cycle and unit tested good at time of service. If problem continues, will need W11535094 and inlet valve. Instructed customer to run a cycle empty with no soap to see if problem continues."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the valve and ice maker and tested the ice maker and fill valve. The unit is operating as designed. No water leaks observed during service, job completed. W11758523, W11766865"

Arrived on site for a dishwasher WDP540HAMZ4 not drying the dishes. Found the control sending voltage to the heater in test mode. Also got good resistance at the heater. The pump was loud and struggling during testing. I'm ordering a w11613479 pump for the return visit. No leaks detected while on site. ; ordrng 1 w11613479 (Pump)

"Arrived on site to inspect range WFES3330RS0 tripping the breaker. Upon further inspection, I found the breaker to be a Square D GFCI 40amp breaker, and it was tripped. I cycled power to the unit, and the customer advised that the breaker would trip when using the oven. I pulled the unit out and gained access to the terminal block and main harness. I removed the ground wire and performed a burnout on Bake at 500 degrees. While testing, I tested voltage to the unit at the terminal block (245V), amp draw to the bake (10amps), and broil (14amps). The unit completed the first burnout, and I allowed the unit to cool and reconnected the ground and performed another burnout at 500 degrees on Bake. The unit completed the burnout, and I placed a timer on for 30 minutes. I contacted Whirlpool Safety and spoke to Christina and advised of my findings, testings, and results. Christina provided Case #21578602. I provided the case number to my customer and recommended they contact the manufacturer if they needed future service. Unit is operating as designed, job completed. No parts installed."

"Arrived on site to inspect wall oven KOSC504PPS error codes. Upon further inspection, I found the unit in an under construction home and the display blank, and the builder advised that the unit is not plugged in and the breaker is turned off. While the builder cycled the power at the breaker, I pulled the unit out and tested voltage at the outlet and found 248V. I unplugged the unit and removed the control cover and rear panel. Plugged the unit in and tested voltage at the terminal block and found 248V for L1 to L2. I found 124V from L1 and L2 to Neutral. I checked the display, and it was showing error code F9E0-mis-wired. Using the wiring diagram in the tech sheet, I checked all of the wiring and found the unit properly wired. Using the control prescreened for today's service, I removed and replaced the main control and retested, and the unit is operating as designed. I recommended that the builder have the customer download the Kitchenaid app onto their phone and connect the unit to Wi-Fi in order to get periodic software updates. Unit is operating as designed, job completed. W11683043"

"Arrived on site for washer stuck in drain mode WTW4855HW3. Ran diagnostics, got pressure sensor error code. Replaced control W11607637. Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete ."

Arrived on site to replace upper rack wheels . Found screws to be damaged . Ordering screws for upper wheel brackets. Unit is not hooked up. No water leaks detected at time of service. Call to set return ; ordrng 4 W10817436 (Screw)s

"Arrived on site , readjusted bracket and added shims to back of unit and leveled unit out . No water hooked up to IM. Job complete"

Arrived onsite for washer draining when plugged in. I inspected the pressure line front the control to the tub and found it to be kinked off manufacturer. I reformed the pressure line as it had a divot and tested unit. Unit lid unlocked and will now operate as designed. Call complete. Noparts installed. Customer not onsite for signature.

Arrived onsite for dryer not heating. I confirmed no heat present. Voltage checks good. I found a OL in the element indicating the coil has broke. I inspected the coil and did find a break. Replaced the WP3387747 ELEMENT and unit now operates as designed. Call complete. Advised customer to have vents cleaned as he hadn't done it recently.

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. Obtained copy of lease agreement for first tenant move in. No leaks present at this time job completed

"Arrived on site to replace previously diagnosed latch, spring and screws, replaced and tested unit is now running as designed no leaks detected job complete installed W11565030, W11266654, WWP8540282"

"Arrived on site to test unit for not working properly, tested unit found console locked up, cycled power and all functions returned to normal, explained to customer that sometimes it doesn't happen when unit is not connected to WI-FI, tested all components and found no issues, advised customer to connect unit to Wi-Fi to receive proper updates, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to replace previously diagnosed control and console, replaced parts and tested, unit is now running as designed job complete installed W11448962, W11690651"

"Arrived on site for control panel, not responsive. Upon arrival, rand diagnostics found error code f two e one control failure. Tried to run a normal cycle but startb utton will not start. Unit will need a new control. Replace control and tested unit is now functioning properlya nd as designed to. No leaks present at this time job completed"

"Arrived on site to test unit for not cooling, tested unit found evaporator fan not running and evaporator frozen over, replaced fan and evaporator thermistor, unit is now running as designed no leaks detected job complete installed W11135455, W11455373"

"Arrived on site to diagnose gas range with complaint of the left rear burner not igniting. Performed testing and found the burner head was not seated correctly on the orifice holder, preventing proper gas flow and ignition. Removed the burner head and adjusted the orifice holder to ensure proper alignment and seating. Reinstalled the burner head and tested ignition. Burner is now lighting properly and operating as designed. No gas leaks detected. Job complete."

"Arrived on site for dryer wed5100hw3 with issue of F3-E1 code. Upon arrival, ran diagrams get error codes F3-E1 open or shorted exhaust thermistor. Disassembled unit and test thermistor and is out of range. I replaced thermistor WP8577274and test unit. Unit is now operating as designed. Job complete"

Arrived on site to replace sump and motor and heating element and fill valve. Relaxed all parts test unit and unit test good job complete.

"Arrived onsite for WOED5930LZ01, tripping breaker during preheat. Initiated burn off procedure and set unit to run at 500f bake in both upper and lower for 3 hrs. No signer available. Unit is now operating as designed."

"Arrived on site to test unit for not heating, tested unit found failed heater, replaced element and tested unit is now running as designed job complete installed WP3387747"

"Arrived on site for unit not draining mid cycle. Upon arrival, found lower harness to the drain pump to be severed. Checked error codes and found F9E1 code. Proceeded to replace W11643701 lower harness. Ran diagnostics and calibration and passed with out issues. Customer ran a quick wash cycle and found no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived to unit 145 for microwave hood light not working. Upon arrival, found bulb was faulty and the windings separated. Proceeded to replace W11520384 lamp. Tested unit and now unit is functioning as designed. Tenant not home. No one available to sign"

"Arrived on site for gas leak from the unit. Upon arrival, customer stated this carbon monoxide detector went off when the oven was in use. Customer called gas company and found no issues to the house and red tagged the unit. Inspected air shutter and found its in the correct adjustment. Ran oven and cooktop at the same time and found all flames to be blue. Ran gas detector on all leak points and found no detection. While both cooktop and oven running, placed detector 1 ft away from the unit and did not go off. Carbon monoxide detector to the house did not go off as well. All pictures attached. Called techline and spoke with Chris SR#21600966 and documented call and agreed there are no faults with the unit. All photos sent to techline. Unit is functioning as designed. No parts needed"

"Arrived to unit 3202 to replace previously ordered parts. Upon arrival, proceeded to replace W10906551 lint screen housing, W11758174 lint screen and W10508188 drum. Tested unit and now unit is functioning as designed."

Arrived onsite for washer WTW4816F23 banging each load. Inspected and found unit not leveled. Leveled unit and took pic. Noticed left side needing more leveling the right side and found floor is actually not leveled. Leveled unit as best as possible but floor may still affect unit. Customer has current plumbing issue but will test after issue is fixed. Job complete

Arrived on site to install previously diagnosed and ordered parts for dishwasher rack. I installed the clips and positioners. The dishwasher is now operating as designed. No water leaks observed during service. WPW10250160 WPW10195840. No one on site to sign

"Model: WHD862CHC2 Job ReportArrived on site to diagnose the unit for intermittently shutting off before completing a cycle. Per customer, the issue occurs erraticallysometimes two to three times per weekwhere the unit will power off mid-cycle and then restart on its own. Performed a full diagnostic check and found no stored error codes. All components activated properly during testing, including the motor, blower, and sensors. Verified the unit is receiving proper voltage and maintaining stable electrical supply throughout operation.Ran multiple test cycles and was unable to duplicate the shutdown issue during the visit. Inspected internal components and did not observe any immediate mechanical failures. Due to the intermittent nature of the symptom, and as a precautionary measure, I recommend replacing the thermistor and the main control board, as either failing intermittently could cause an uncommanded shutdown and restart. Also recommend inspecting the evaporator assembly on the next visit to ensure the coils are not restricted or clogged, which may contribute to overheating or abnormal behavior.Parts have been ordered, and the return visit has been scheduled per the customers request for December 4th. Customer will continue to monitor the unit and provide additional details if the symptom recurs prior to the next appointment.; ordrng 1 W11565029 (Control)"

"Arrived on site to replace previously diagnosed control, defrost heater, evaporator fan and thermistor, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11752962, W P2188820, W11626107, W11629268"

Arrived on site for a range WFG535S0LS5 not igniting. Found unit is igniting but one valve is hard to turn. I replaced the valve w11510000 and tested it. Unit is igniting as designed. No leaks detected while on site

Arrived on site for washer MVW5435PW1 to install previously ordered part. Replaced drain pump W11399437. Test unit and is operating as designed. No leaks present. Job complete

Arrived to apartment 1301 for washer WFW560CHW4 having error code. Inspected and ran diagnostics. Ran test and confirmed latch issues. Replaced latch W11565030. Tested and unit is now functioning properly. Job complete

"Arrived onsite for washer WTW4855HW3 not cycling properly. Found issue was drain pump staying on. Ran diagnostics and confirmed F3E1 pressure system fault. Per scode s153eb, control needed replacement. Replaced w11607635. Tested and unit is now functioning properly. Job complete"

Arrived on site for customer waking up to water on the floor. Says there was water on top of the ice. Also unit has water collecting under the drawer. Found water from evaporator missing the drain pan and spilling over. Unit will need new evaporator cover. Also found door gasket torn. Test icemaker and it failed to complet cycle. Ice is stuck in tray and when it refilled it spilled water. Replaced icemaker. Icemaker and water working. Advised customer to unplug 24 hours before repair. And to set towels down. Reset for Friday. ; ordrng 1 W10917313 (Gasket) and 1 W11610999 (Evaporator cover.)

Arrived on site for oven having no power. Nothing turns on. I removed oven from wall. Found voltage to unit was good. Bake and broil elements check ok. Found thermal fuse was open. Replaced thermal fuse. Verified operarion. Call complete.

"Arrived on site to replace previously diagnosed part. Upon arrival installed lid latch (W11670519) and engaged test cycle; unit completed full sequence without issue. Initiated regular cycle; unit progressed normally. Unit is now running as designed, no leaks detected, job complete."

"MVWP586GW0. Customer stated that the washing machine started agitating by itself. Put washer into diagnostics and found no fault. Ran codes, component test, and tested each component separately. All components working as intended. Tilted unit back and checked wire harness and connections underneath; all connections good, no visible cuts or crimps in wire harness. Removed back panel and checked harness to control board; no visible cuts or crimps to or into control board. Removed and reseated all connections. Ran auto test: washer filled, agitated, drained, and spun. Could not duplicate issue; unit working as intended. No leaks detected at times of service. Called wore full safety and documented all findings with work for safety. Could not duplicate issue and they are closing out the ticket. File# 21565148"