We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manchaca, TX 78652
Luis
Job Details: 07/18/2022
"Arrived on site for water leaking. Removed kickplate cover found water leaking from icemaker fitting,removed fitting,replaced fitting. ; used 1 WPW10277958 (Fitting) from stock"
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Leander, TX 78641
Vincent
Job Details: 07/18/2022
"Arrived on site for Samsung washer, inspected unit and work area. Tested unit in diagnostics it would not advance tested voltage and other connections. Tested door lock and was good. All the steps I followed lead to the main control. ///d CX but was declined. Collected svc ///+tax (///151.54) No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Leander, TX 78641
Vincent
Job Details: 07/18/2022
"Arrived on site to install previously diagnosed parts. Disassembled unit and installed new parts basket, gearcase, capacitor, belt and motor. One of the capacitors sent with me was busted. I tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Marcos, TX 78666
Andrey
Job Details: 07/18/2022
"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778, replaced element, tested unit, unit is functioning properly,no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 07/18/2022
Arrived onsite to install previously diagnosed parts. Up inspection I found that there was a leak coming fro in between the manifold and the feed tube causing the pressure to drop Lessing the effectiveness of the spray arms. I replaced the 2. And the unit and found unit operating as designed no leak Jove complete.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near San Marcos, TX 78666
Andrey
Job Details: 07/18/2022
"Arrived on site to test unit for loud noise and leaking water, tested unit found fail gear case, water leaking from shaft on to clutch, rotor and stater covering it in rust, tub has excessive movement but it could be do to a loose fail transmission, will need gear case, rotor, stator, clutch and slider to fix issue, due to excessive amount of damage advised customer not to proceed with repair due to cost will be more then a new unit, customer has already purchased a stand by unit and just wanted to know if its worth fixing it, collected ///151.54 service fee, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 07/18/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found rollers failed and replaced them. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bastrop, TX 78602
Joe Z
Job Details: 07/18/2022
"Arrived onsite for Washer wont spin out clothes . Upon arrival found lid was locked. Was able to get on diagnostics. Got F7-E5 shifter fault, F2-E1 stuck key, F7-E basket speed fault, and F7-E6 motor fault. Replaced control and lid latch now operates correctly. Ran manual test and actuator will not shift cam. Replaced actuator and cam is intermittently getting stuck in one position. Replaced cam. Actuator now activates cam. Next motor is only humming. Need to replace capacitor. Replaced capacitor. Test unit on auto test and unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lago Vista, TX 78645
David S
Job Details: 07/18/2022
Arrived on site to install new heating element per service pointer W11540964. I found some standing water in the tub. I found the drain pump making a rattling noise. I Installed a new heating element and inspected the drain pump. I found debris in the drain pump causing it to not drain properly. I cleared the debris. The unit is working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Joe Z
Job Details: 07/18/2022
Arrived onsite for Vibration During Cycle . Upon arrival Ran diagnostics and there were no saved error codes. Ran manual test and all components passed. Inspected suspension and suspension is good. After series of questions with customer. There may have been an unbalanced load when shaking was noticed. Shaking only happened the one time before customer made a call for service unit is operas designed. No leaks present at this time.job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Smithville, TX 78957
Joe Z
Job Details: 07/18/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Upon arrival replaced element. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near New Braunfels, TX 78132
Andrey
Job Details: 07/18/2022
"Arrived on site to test unit for drips/ residue on glass, tested unit found cleaners used to much cleaner and it has got in between glass, leaving marks on glass, advised customer on proper ways to clean unit and that this will no be covered under warranty, she will contact contractor to resolve this issue, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Leander, TX 78641
Vincent
Job Details: 07/18/2022
Arrived on site to install previously diagnosed parts. Installed all parts and transfer everything needed to the new door. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kimo
Job Details: 07/18/2022
Arrived onsite to perform SP W11540964 - Special Project S17304. After doing that I tested unit and found unit operating as designed no leaks.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near New Braunfels, TX 78132
Andrey
Job Details: 07/18/2022
"Arrived on site to test unit for incorrect installation, tested unit found one side of unit sticking out, installers did not push the unit in far enough do to housing being a little tight, they tried pulling it in with a screw a cracked cabinet, pushed unit in all the way and secured it properly, customer will contact cabinet contractor to fix crack, also noticed unit was not connected to Wi-Fi, advised customer to do so to prevent software issue, unit is running as designed job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrey
Job Details: 07/18/2022
"Arrived on site to test unit for no water, tested unit found valve activating but water not dispensing, inspected water Lin and found due the design of the wall water valve , if pushed against back wall the water line gets kinked, advised customer to keep unit 2-3 inches off the back wall and you should not have any issues, at this time the unit is running as designed no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78130
Andrey
Job Details: 07/18/2022
"Arrived on site to replace per service pointer heater element, replaced element, filled with water, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Luis
Job Details: 07/18/2022
"Arrived on site. Replaced harness assembly,per service pointer changed drip pan and cover,secured thermistor to correct location on suction line,secured evaporator to liner,secured cover with 4 screws. Parts ///222.93 labor ///334.99 plus tax will deduct service call fee from total project code S16360"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Lakeway, TX 78734
Luis
Job Details: 07/18/2022
"Arrived on site. Replaced main control,powered unit on,ui powered on compressor and fans powered on."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Lago Vista, TX 78645
David S
Job Details: 07/18/2022
"Arrived onbsite for dryer taking longer to dry. I inspected the unit and area. Ibtried to call the home owner and recieved no answer. Please call the office at 512-819-0670, to discuss what was found."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FTX06
Near Austin, TX 78732
Luis
Job Details: 07/18/2022
"#7899Arrived on site. Customer previous replaced icemaker and same issue ice in fill tube and fill cup,diagnosed a defective water valve,replaced water valve,cleared ice from icemaker fill cup and fill tube,ran water through icemaker good. Parts ///99.36 labor ///274.99 plus tax total ///405.23; ///455.23 CC Auth# 34M443"
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM03
Near Austin, TX 78733
Luis
Job Details: 07/18/2022
"Arrived on site for no cool. Powered unit on,opened fresh food compartment strong oil smell in fresh food section,found oil in drip pan that caused drip pan to break diagnosed a refrigerant leak at fresh food evaporator. Unit will need a new compressor,3 way valve,drier,evaporator,enclosure assembly and drip pan estimate parts ///795.26 labor ///784.75 plus tax. Customer will call into office if they approve repair. Collected service call fee of ////// plus tax."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Paul
Job Details: 07/18/2022
Arrived onsite for a refrigerator that is warming up in the RC and showing -5 degrees in the FC along with water under the deli drawers. Upon arrival the customer stated the unit started making ice again and stated the temps had gotten cooler. I found the temps within set point range. I found that most of the water that had turned to ice under the deli drawers had cleared on its own. I found the evaporator drip pan a little warped but in good condition. I installed shims to keep the pan straight. I explained to the customer the unit was working as designed at this time and that it probably had a defrost issue that had been trying to clear itself after the controls had been replaced. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Waco, TX 76711
Jonathan M
Job Details: 07/18/2022
"Arrived on site to install previously diagnosed parts. Inspected unit in work area. Replaced the compressor, dryer, and coupler and vacuum to down the unit. Do you know how to vacuum for 15 minutes. Charged the unit and ran the unit up to 135 psi on the high side and zero psi on the low side. The unit began to cool and operate as designed. Advised the customer to keep an eye on the unit over the next four weeks. Call complete."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Austin, TX 78746
Matthew
Job Details: 07/18/2022
Arrived onsite for dryer making rattling noise. Upon arrival inspected unit. Turned unit on and after a few minutes the unit started vibrating. Found unit was not leveled. When applying pressure to the front left of the unit the vibrating stopped. Found the unit needed to be leveled. Adjusted leveling and noise stopped. If symptoms persist recommend returning with sound pads to dampen noise. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near West Lake Hills, TX 78746
Matthew
Job Details: 07/18/2022
Arrived onsite for dryer taking longer to dry. Upon arrival inspected unit. Found unit was heating but not ventilating well. Used digital air flow meter and confirmed external blockage. Unit was on external wall. Checked vents and removed softball sized chunk of lint from exit port. Tested unit and restored air flow. Unit is now functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Austin, TX 78733
Matthew
Job Details: 07/18/2022
Arrived onsite to replace previously diagnosed parts. Replaced worn hub. Tested unit and unit is functioning properly. No noise at this time. Customer will monitor. Job complete
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, TX 78730
Matthew
Job Details: 07/18/2022
Arrived onsite for washer squeaking. Upon arrival inspected unit. Customer stated noise is throughout wash cycle and mostly during agitating. Noise comes and goes and cannot be pinpointed during test. Tilted unit and inspected. Removed stator and found uneven ware marks. Also found oil dripping from slider and clutch and flicked on inner cabinet walls. Unit showing error signs of gearcase failure. ///d 362.10 for parts and 255.75 for labor totaling 617.85 before taxes. Customer declined /// and will search for potential replacement.
We serviced a
GE MICROWAVE
Model JVM3670BF10
Near Austin, TX 78730
Matthew
Job Details: 07/18/2022
Arrived onsite for microwave hood light not functioning. Customer had replacement bulbs on hand. I replaced bulbs for customer. Tested unit and unit is functioning properly. ///d customer for service fee and additional ///20 for installation. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Austin, TX 78731
Matthew
Job Details: 07/18/2022
Arrived onsite for dishwasher not functioning. Upon arrival put unit in diagnostics and found stored error code 4/3 wash motor to running. Ran cycle and confirmed failed wash motor. ///d customer 203.00 for parts and 225.75 for service and labor totaling 428.75 before taxes. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Austin, TX 78731
Matthew
Job Details: 07/18/2022
"Arrived onsite for washer not completing cycle after previous repair. Upon arrival put unit in diagnostics and found stored error code Long/no fill, lid unlocked fault, shifter fault, lid up fault, all similar to what previous tech found. Cleared codes and tested. Passed auto test with no issues. Customer stated that the unit would fill, wash, drain, then quit. No rinse or spin. Checked control and found pressure hose loose. Secured hose, calibrated unit and ran normal load. Unit now progressed to rinse and spin. Customer will monitor. Unit is functioning properly. Job complete"
We serviced a
JENN-AIR OVEN
Model JMC2430DP00
Near Leander, TX 78641
Vincent
Job Details: 07/18/2022
"Arrived on site for Built in microwave, inspected unit and work area. Unit had error codes F2E1 and I was not able to do anything to test as touch pad was unresponsive. Tested the control and checked all connections and they where good. Unit will need a console replacement CX will contact JENN AIR to see if he can get a concession. If CX does not get a concession he would like to orde the part W11229663. Svc of //////+tax was collected"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
Wesley
Job Details: 07/18/2022
Arrived onsite for no cool due to frozen evap. Maintenance defrosting unit and testing for repeat failure after correcting gasket seal to repair possible cause of air gapping. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Round Rock, TX 78681
Paul
Job Details: 07/18/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and evaporator with a new heater. I installed a dye drier and vacuumed the system. I installed the fan block kit. I charged the system with 7.25 ozs of R134A. I tested the unit and had a good frost pattern. The unit is working as designed. There were no water leaks present at the time of service. I charged the customer ///179.78 + tax for the heater and fan block kit. Call complete.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76549
Tyler
Job Details: 07/18/2022
Arrived on site for dryer not stopping cycles. Upon arrival found complaint and upon further testing found proper voltage to terminal. Found dryer would get stuck half way through cycle. Replaced timer and found it could complete and stop unit as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Killeen, TX 76542
Tyler
Job Details: 07/18/2022
Arrived on site for refrigerator creating ace up on top of the freezer door in liner. Upon arrival confirm complaint and upon further inspection found no failures in the ice door but did find a small gap on the top right side corner in the freezer gasket. ///d customer 174.75 for labor to repair gasket. Customer declined and opted to make repair themselves and keep an eye on the unit. Collected service fee. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Dripping Springs, TX 78620
Justin
Job Details: 07/18/2022
Arrived on site or a dryer not receiving power after a power outage. On arrival the customer stated they had a prior company diagnose a control failure and the customer replaced the control themselves. They found no change in the unit after. I checked voltage at the wall and terminal block. I found across both legs the unit only got 103VAC indicating a bad circuit at the wall. I then gained access to inside the unit and ohmd out all components. I found everything else as designed. I informed the customer on my findings and advised them on reaching out to an electrician. I collected the service fee of ////// + tax in full on CC. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Dripping Springs, TX 78620
Justin
Job Details: 07/18/2022
"Arrived on site for a dryer that was turning on but no other selections were working. I tested the unit and found the touchpad working but not the knob selector. I checked voltage at the wall, terminal block, and control. I found all good. I then checked voltage going to the UI and found it good. I was able to get the unit into diagnostics mode and ran a diagnostics cycle. I found the unit heating as designed. This indicates a faulty console. I ///d the customer for the console at ///310.27 and ///179.99 for service/labor. The total coming to ///530.71 after tax. The customer declined. I collected the service fee of ////// in full on CC. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Dripping Springs, TX 78620
Justin
Job Details: 07/18/2022
Arrived on site for a refrigerator with the water and ice not dispensing. I tested the unit and found no water coming to dispenser nor IM. Upon further inspection I found the reservoir was frozen. I thawed the reservoir and then insulated around it with foam gaskets and perma gum. I tested the water and it is now as designed. The customer was also concerned about the door squeaking when opening. I found the door will squeak only on the last inch of opening. I found the cams were rubbing against each other and due to weight on the RC door it was squeaking. I found no door failure. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near New Braunfels, TX 78130
Andrey
Job Details: 07/16/2022
"Arrived on site to test unit for no heat, tested unit found proper voltage at terminal block, customer stated that timer will get stuck band not advance, replaced timer tested unit, unit now running as designed, heating element is cycling properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78725
Leonardo
Job Details: 07/16/2022
Arrived on site to test unit for upper rack spray arm falling. Test unit and found broken manifold. Replaced manifold test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Leonardo
Job Details: 07/16/2022
Arrived on site to test unit for unit tripping breaker. Test unit and found wires melted at junction box. Cleaned wires secured wires test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Leonardo
Job Details: 07/16/2022
Arrived on site to test unit for light bulb not working. Test unit and found bad bulb. Replaced bulb test unit and unit test good job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Austin, TX 78739
Luis
Job Details: 07/16/2022
"Arrived on site found ui not showing all led in display,replaced defective ui panel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 07/16/2022
"Arrived on site to inspect refrigerator ice maker icing up and freezer section door not closing. Upon further inspection, I found the FC door cracked open approximately 1/2 inch. I attempted to close it and it would not fully close on the right side. Inspected inside and found the FC section full of ice/frost from the air leak. I inspected the RC ice maker and found ice forming at the opening of the fascia and ice at the bottom of the ice bin. I found the deli control not operating and removed the control from the deli door and found the harness and molex connectors good. I inspected the harness from the control to the left side panel and found all 5 wires of the harness broken. I recommended that the customer not repair the unit due to it being out of warranty and its not cost effective due to the number of parts needed. I had the customer read a disclaimer provided by management.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Lou
Job Details: 07/16/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure and FC evap fan failure, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Georgetown, TX 78626
Lou
Job Details: 07/16/2022
"Arrived on site to inspect refrigerator not working. Upon further inspection, I found the unit with no power and plugged in. I found the breaker had tripped and was a GFCI breaker. Reset breaker and monitored unit while cooling. Tested compressor and found .79amps. Evaporator with only 2 coils frosted (photo). Attempted to contact tithe property manager and had to leave a voice message to contact the office at their earliest convenience. The unit will need a sealed system repair consisting of the compressor, evaporator, UV dye drier and access valve. Unit was left unplugged for safety. No water leaks observed during service, job completed. Owner to contact the office to schedule return service and provide proof of purchase for warranty purposes."
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near New Braunfels, TX 78130
Andrey
Job Details: 07/16/2022
"Arrived on site to test unit for dishes not drying, tested unit found all components running good heater is heating, advised customer on rinse aid usage and a few more pointer how to get slightly better results, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRS03
Near Austin, TX 78739
Luis
Job Details: 07/16/2022
"Arrived on site for not dispensing ice. Diagnosed a defective auger motor,replaced motor tested ice dispenser unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA20EMBL
Near Austin, TX 78731
Luis
Job Details: 07/16/2022
"Arrived on site. Removed compressor,installed new compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2571XEM0
Near Pflugerville, TX 78660
Cliff
Job Details: 07/16/2022
Arrived on site to diagnose a refrigerator that is not producing ice properly. Found water valve failed and IPL is incorrect (shows smart valve not dual). Parts cannot be obtained and job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Pflugerville, TX 78660
Cliff
Job Details: 07/16/2022
"Arrived on site to replace previously ordered parts for refrigerator. Replaced drier and installed service port. Ordering evaps in case needed, and office to set appointment to check for dye and complete repair. ; ordrng 1 WP2188822 (Evap) and 1 W11505166 (Rc evap)"
We serviced a
KITCHENAID OVEN
Model KEMS308SSS04
Near New Braunfels, TX 78132
Andrey
Job Details: 07/16/2022
"Arrived on site to replace previously diagnosed switches and holders, replaced parts, unit is now running as designed, no job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78132
Andrey
Job Details: 07/16/2022
"Arrived on site to replace previously diagnosed damaged tub, verified that tub was leaking images provided , replaced tub, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near New Braunfels, TX 78130
Andrey
Job Details: 07/16/2022
"Arrived on site to test unit for loud vibrating noise, tested unit found that the inverter box has fallen off causing it to vibrate against control housing and bottom plate vibrating against frame, secured inverter to compressor properly and added sound pads on effected area, noise is now gone, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near New Braunfels, TX 78130
Andrey
Job Details: 07/16/2022
"Arrived on site to replace per service pointer heating element W11540964 - Special Project S17304, replaced heater, tested unit, unit is now running properly, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near New Braunfels, TX 78132
Andrey
Job Details: 07/16/2022
"Arrived on site to replace previously diagnosed burner head, replaced burner, tested unit unit now running as designed job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Pflugerville, TX 78660
Cliff
Job Details: 07/16/2022
Arrived on site to diagnose a washer that is leaking. Found door glass and gasket in need of cleaning and debris currently there is allowing water to bypass gasket. Advised customer on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Austin, TX 78730
Luis
Job Details: 07/16/2022
"Arrived on site. Removed compressor cover found condenser fan not running no power to fan assembly diagnosed a defective control. Installed the new updated control kit,powered unit on fan powered on,compressor powered on.
We serviced a
KENMORE FREEZER
Model 253.260721
Near Georgetown, TX 78633
Lou
Job Details: 07/16/2022
"Arrived on site to inspect freezer temps. Upon further inspection, I tested temps in the upright freezer and found temp at 28 degrees. Removed the evap cover and found no frost pattern except on the top two coils. Inspected the compressor and found the heat exchange tubing is leaking refrigerant.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Lou
Job Details: 07/16/2022
"Arrived on site to inspect range knob broken. Upon further inspection, I found the far left knob sitting on the countertop. I found the knob stem broken. I installed a new knob and attempted to test, but the gas is turned off to the unit. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Georgetown, TX 78633
Lou
Job Details: 07/16/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit in diagnostics and when the burner came on the unit shut down. I removed the front panel and tested the coils and found the coils bad. I removed and replaced the coils and retested and unit is operating as designed. I adjusted/shortened the vent hose at the back of the unit to allow the unit better airflow. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Georgetown, TX 78633
Lou
Job Details: 07/16/2022
"Arrived on site to inspect refrigerator ice maker leaking water into the ice bin. Upon further inspection, I tested the ice maker with my jumper wire from points T-H and the ice maker is operating as designed. I found no signs of a leak. I removed the ice maker/dispenser motor housing and inspected the tray for cracks and found none. Re-installed the ice maker assembly and jumped the fill tube from points V-L and inspected the fill tube at the top back left corner of the unit and still no leaks. I recommended that the customer monitor the unit over the weekend and if the ice maker leaks to call the office and schedule service. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Round Rock, TX 78681
Cliff
Job Details: 07/16/2022
Arrived on site to diagnose a dishwasher that is not completing cycles. Found tub bowed causing latch not to register. Put spacer between tub and countertop to correct issue. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78681
Cliff
Job Details: 07/16/2022
Arrived on site to diagnose a dishwasher that is not responding to user input. Found ui corroded and it will need to be replaced to complete repairs. Also vent and ui housing to be replaced to prevent reoccurring issue. Office to set return appointment. ; ordrng 1 W11414079 (Ui) and 1 W11413965 (Ui housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Georgetown, TX 78626
Lou
Job Details: 07/16/2022
"Arrived on site to inspect refrigerator no cool and no ice making. Upon further inspection, I tested temps in the FC=38 degrees. I found the evaporator engulfed in ice. I tested the thermostat and it is good. Forced the unit into defrost and the defrost element is operating as designed. I found the defrost bimetal is out of range and will need to be replaced.; ordrng 1 W11084324 (Evap harness) and 1 WP2323198 (Heater) and 1 CNOTE (PLACE ON CANCELLATION LIST)"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS3
Near Round Rock, TX 78665
Cliff
Job Details: 07/16/2022
Arrived on site to diagnose a microwave that isn't heating. Found failed magnetron and replaced it after getting approval for repair. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78744
Leonardo
Job Details: 07/16/2022
Arrived on site spoke with customer advised customer we will have to reschedule due to safety and Techline not opened on the weekend office to reschedule ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78704
Leonardo
Job Details: 07/16/2022
Arrived on site to Replace sump and motor. Pulled unit out and opened new sump and motor and part was damaged. Ordering part again office to reschedule ; ordrng 1 W11416362 (Sump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Leonardo
Job Details: 07/16/2022
Arrived on site to replace ui and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS00
Near Austin, TX 78745
Leonardo
Job Details: 07/16/2022
Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse . Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78739
Leonardo
Job Details: 07/16/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Also found heating element warped and unit not filling with enough water. Will need new sump and motor and valve and heating element.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Buda, TX 78610
Leonardo
Job Details: 07/16/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor. Test unit and unit working as designed no leaks present job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 07/15/2022
Arrived on site To test unit for unit not draining. Test unit and found glass in drain motor. Removed drain motor and glass test unit and unit draining correctly at this time job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Spicewood, TX 78669
Luis
Job Details: 07/15/2022
"Arrived on site for no cool. Partial frost pattern,no traces of dye in freezer compartment,removed compressor cover found no traces of uv dye. Called tech support checked pressure reading -2 high side 200,unplugged unit let pressures stabilize per tech support internal leak customer to contact customer service with SR #SR#7734120448"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78738
Luis
Job Details: 07/15/2022
"Arrived on site for door issues. Found loose door handle,removed panel reinstalled handle reinstalled door checked door operation good."
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Austin, TX 78735
Luis
Job Details: 07/15/2022
"Arrived on site for no ice. Ran icemaker through a cycle no water entering icemaker,disconnected fill tube unable to blow through tube,ran icemaker water dispensing from valve during fill diagnosed a frozen line. Advised tenant to defrost door,if issue continues unit will need a new door due to a defective fill tube heater line. Charge cc on file for service call fee."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Austin, TX 78746
Luis
Job Details: 07/15/2022
"Arrived on site for water leaking. Found frozen drain in freezer section,removed ice build up defrosted drain checked water flow through drain good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78704
Luis
Job Details: 07/15/2022
"Arrived on site for no cool. Fans running,compressor not powering on,found no power to side panel ui,ran multiple test compressor powered on then will shut off. Diagnosed unit will need new controls and compressor,compressor only part covered by manufacture warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Kevin
Job Details: 07/15/2022
"Arrived on site and replaced control board and freezer evaporator motor and harness diagnosed by previous technician again. Collected for control board only, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78737
Kevin
Job Details: 07/15/2022
"Arrived outside 10 inspected washer and found saved error codes F8E1, F0E4, F3E2, F0E3. Washer was sold to the new homeowner with the house. Set washer in a diagnostic cycle and found cold water valve is trickling. Removed water line from valve and found water from source is good. Washer is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78749
Kevin
Job Details: 07/15/2022
"Arrived on site and inspected refrigerator and found customer has video of noise at the year, inspected evaporator fan, compressor, and condenser fan and none of them are making any excessive noise at this time. Found LED module is dim in the fresh food section and replaced it and it is now working properly. I noise customers hearing cannot be diagnosed until it is constant or until it causes a failure, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Round Rock, TX 78681
Vincent
Job Details: 07/15/2022
"Arrived on site for built in oven, inspected unit and work area. Unit was connected to WiFi but not updated to latest update. I power off unit and replaced console. I then turn power back on to unit and connected to WiFi and we updated it to the latest update. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED8500DR3
Near Georgetown, TX 78628
Kimo
Job Details: 07/15/2022
Arrived onsite for dryer with no power and be for that it would not heat. Upon inspection I found that the 3 pronged cord had burnt uP.; ordrng 1 PT220 (RANGE CORD 3 WIRE 40 AMP)
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HEB
Near Lampasas, TX 76550
Tyler
Job Details: 07/15/2022
"Arrived on site for refrigerator leaking water, rc door switch broken, & fc gasket torn. Upon arrival confirmed complaint. Found drain.one not connected to liner causing water to escape during defrost and onto floor. Also found bottom fc gasket torn causing ice to form on bottom side of lowest door shelf. Rc door switch had a broken lever. Office to reschedule once availability of parts is known.; ordrng 1 W10133491 (Fc gasket(BL))"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Austin, TX 78733
Matthew
Job Details: 07/15/2022
Arrived onsite for washer making noise after repair. Upon arrival tested unit. Noise was apparent. Disassembled unit to find sources of noise. Found the drive hub worn out causing rubbing noises. Notified customer that I would need to order the part. Spoke to MS and stated to complete the repair order the part and install at no charge. Ordering parts. Customer will be reaching out to office. Office to reschedule ; ordrng 1 W10528947 (Hub)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
Wesley
Job Details: 07/15/2022
"Arrived onsite and replaced drain pump and water pan, but inlet water pressure is so low it times out before an appropriate volume is reached for good production. Verified filter not at fault, ordering valve to repair. Office to reschedule. ; ordrng 1 W10897719 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model STICKER REMOVED
Near Lakeway, TX 78734
Luis
Job Details: 07/15/2022
"Arrived on site. Per customer ice build up on right side of evaporator,diagnosed unit will need foam block kit and a 60? defrost bimetal ordering parts ; ordrng 1 WP2182381 (Bimetal) and 1 8201798 (Block kit)"
We serviced a
GE RANGE
Model JGP3530SL1SS
Near Austin, TX 78737
Leonardo
Job Details: 07/15/2022
Arrived on site to replace module and screws and orifice holders and knobs. Found knobs stuck on LR and RR valves due to valve not turning and not being able to turn correctly safety issue. Also found bad switch harness because it continues to spark. Will order both valves and switch harness before removing screws. Office to reschedule ; ordrng 1 WB18X31385 (Spark harness) and 1 WB21X29411 (LR valve) and 1 WB21X29410 (RR valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 07/15/2022
Arrived on site to test unit for not cooling. Replaced start device and run cap with no improvement. Recommend replacing compressor and crimp kit as unit is r600. Needing 2hrs and SS tech on return visit. Office to reschedule. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Coupler) and 1 W11506621 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11598434 (Evap) and 1 W11506620 (Coupler) and 1 W11504450 (Coupler) and 1 Nitrogenkit (Nitrogen kit) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 Crimpkit (Crimp kit)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL1
Near New Braunfels, TX 78132
Andrew
Job Details: 07/15/2022
Arrived on site to test unit for error f7e2(wash motor failure). Sump assembly I was sent with was damaged. Needing new sump assembly. Office to reschedule. ; ordrng 1 W11460946 (Pump&motor)
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect washer load size selection not working. Upon further inspection, the customer advised that the load size switch isnt resetting and the timer gets stuck on some loads. I manually tested the timer and all mods operated as designed. I checked the motor error LED and found it flashing normal. Checked the load switch and found it not selecting correctly. I am ordering the pressure switch and knob (broke when removing) and will return with the timer. Scheduled return service for 07/26/22. No water leaks observed during service.; ordrng 1 WH12X10479 (Pressure switch) and 1 WE01X20378 (Knob)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Liberty Hill, TX 78642
Lou
Job Details: 07/15/2022
"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E0-low-fan speed. I pulled the unit from the wall and tested voltage at the control at points P5-4 to neutral and got zero voltage. Tested the high speed at points P5-5 to neutral and got 121V. Tested voltage at the P4-1 to P4-2 and got 0VDC. Following the tech sheet, the main control has to be replaced. I found the control prescreened for today was the incorrect part due to not having the last 2 digits to the model number. I corrected the model in the ticket and am ordering the main control and blower and office to schedule return service due to the availability of parts. ; ordrng 1 W11598254 (Main control) and 1 W11598119 (Blower)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS00
Near Georgetown, TX 78633
Kimo
Job Details: 07/15/2022
Arrived onsite for microwave with code for a stuck key/shorted key. Upon inspection I found code stored and the unit not responding to touch at times. I power cycled unit and found no change then I replaced the control and found no change. I am ordering 1x console. Office to reschedule.; ordrng 1 W11229663 (PANL-CNTRL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Florence, TX 76527
Gerry C
Job Details: 07/15/2022
"Arrived to inspect cooling in FC. I found the FC evaporator filled with frost and I used steam to remove it. I tested the defrost system and found all components intact and reading electrically as specified within the service manual. The defrost element also heated within service test mode. During testing, I found the FC door switch required replacement and the leds within the FC and upper RC would not illuminate until I tapped on the FC led and then it only lit all of the circuit dimly. Office to authorize and order the HV control, FC led, FC door switch and RC upper lights. No leaks observed during service. Office to contact the CX to arrange return service. ; ordrng 1 W11224256 (HV Control) and 1 W10695459 (Light, FC) and 1 W11396033 (FC Door Switch) and 1 W11239944 (RC Cieling Lights)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a range with a door panel separating. Found stainless steel skin separating from door glass. Front door panel will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11176456 (Panel)
We serviced a
ROPER DRYER
Model RED4516FW
Near Dale, TX 78616
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for no heat tested unit found blown thermal cutoff, part was recently replaced unit has no restrictions in vent, called office and was advised to check the cycling thermostat, turned unit on and noticed that it just stays hot and does not cycle, replaced thermal cutoff but ordering cycle thermostat and door seal is really damaged and also needs to be replaced, office to reschedule ; ordrng 1 WP3387134 (Cycling thermostat) and 1 W10861521 (Door seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS
Near Kyle, TX 78640
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for no ice production, tested unit, ran ice maker diagnostics and ice maker reading that the bucket is full but no ice in it, valve is activating, all door switches and registering good, all components in diagnostics mode work good but but no ice production, customer stated that FC at times will not get bellow 20 degrees, recommend replacing control kit, FC evaporator fan cover and evaporator harness with thermistors and ice maker on return visit, office to reschedule ; ordrng 1 W11394920 (Evaporator fan cover) and 1 W11396530 (Evap harness) and 1 W11318270 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect refrigerator no cool in the fresh foods section. Upon further inspection, I found the FC evap cover with ice/frost built up on it. I removed the cover and found the evaporator engulfed in ice/frost. Tested the defrost element and it is operating as designed. Tested the defrost thermistor and it is out of range. I removed the ice/frost from the evaporator with my steamer. I am ordering the evap harness and control box and office to schedule return service due to the availability of parts. I recommend that the customer unplug the unit 24 hours before we return to allow the unit to defrost. No water leaks observed during service.; ordrng 1 W11546681 (Evap harness) and 1 W11546690 (Control box)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that they noticed items in the FC section not staying frozen. I tested temps in the FC=36 degrees. I placed the unit in diagnostics and checked the thermistors and documented temps. I found the thermistors all reading properly. I found the Max, minimum and average temps in the FC were too high.. FC Max=35, FC minimum= -16, FC average= 22. I tested the unit fans and found the FC fan not working. The ice maker fan and condenser fan is operating as designed. I tested the ice maker and found error E3-cannot find home position. I tested the fill tube and it is operating as designed. I am ordering the evap cover assembly and ice maker and scheduled return service for 07/16/22. No water leaks observed during service.; ordrng 1 W11394920 (Evap cover)"