We serviced a
WHIRLPOOL FREEZER
Model KSC24C8EYY02
Near Austin, TX 78759
Luis
Job Details: 09/15/2021
"Arrived on site for no cool. Unit not cooling in both sections,removed fresh food evaporator cover,found traces of oil on silver aluminum evaporator,found heat exchanger lines heavily corroded. Advised customer evaporator will need to be replaced and there is a strong possibility that during installed the cap tube can break due to the corrosion
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78738
Leonardo
Job Details: 09/15/2021
"Arrived on site for install of previously diagnosed parts. Installed new UI housing. Tested unit, all functions working properly. No water leaks detected"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02FRSS0
Near Austin, TX 78732
Leonardo
Job Details: 09/15/2021
"Arrived on site for complaints of door popping open and loud noise while running. Found mounting screws with large washers have damaged the door. Found debris in bottom of motor. Will need new sump and motor assembly, new door link kit, new door springs, new latch and striker to complete. Office to reschedule.; ordrng 2 WP8270182 (Spring)s and 1 8194001 (Link kit) and 1 NeedAUTHO (Need AUTHO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Tommy
Job Details: 09/15/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced fill tube and tested. Tested and found unit to be operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78628
Wesley
Job Details: 09/15/2021
Arrived onsite for not washing properly and repaired unit by replacing the failed motor assembly: all checks good. Unit is now washing as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ00
Near Marble Falls, TX 78654
Cliff
Job Details: 09/15/2021
Arrived on site to diagnose a wine cooler that isn't closing properly. Found door dented and it will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11369466 (Door)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Leander, TX 78641
Jonathan S
Job Details: 09/15/2021
Arrived on site to install previous diagnosed part. Gained access to convection fan. Removed fan blade nut and installed new. Assembled unit and tested operation. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Wesley
Job Details: 09/15/2021
Arrived onsite and found power block short that hurt the control and now control will not respond even when power supply is present. Ordering controls to repair. ; ordrng 1 W11416457 (Console) and 1 W11410066 (Control)
We serviced a
GE REFRIGERATOR
Model PSHS6TGXBDSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/15/2021
"Arrived on site to install previous diagnosed parts. Removed failed hoses and tied new ones in with fittings. Tested dispenser operation. All tested good, no water leaks detected. Paid in remaining balance on check# 8804"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AB01
Near Austin, TX 78738
Leonardo
Job Details: 09/15/2021
Arrived on site for complaints of oven bake function not working properly. Reset control board and tested unit. Both bake and broil working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78717
Wesley
Job Details: 09/15/2021
Arrived onsite and installed new console. The light stayed on. Advised customer that unit must be set up with WiFi in order to update its lighting issue.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Georgetown, TX 78628
Lou
Job Details: 09/15/2021
"Arrived on site to inspect washer not filling. Upon further inspection, customer advised that sometimes she has to press on the lid to get the unit to start. I placed the unit in diagnostics showing error code F5E1 & F5E2. Cleared the codes and continued with testing. Unit is operating as designed. Following the tech sheet for the error codes, I tested the lid lock assembly and found it needs to be replaced due to testing of control is good. I removed and replaced the latch assembly and calibrated. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Georgetown, TX 78633
Lou
Job Details: 09/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker, ice door, left deli door/control and harness, right RC door gasket and RC evap motor harness, and RC evap drip pan failures, I removed and replaced the all mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cedar Park, TX 78613
Wesley
Job Details: 09/15/2021
Arrived onsite and found corrupted data symptom and lights and beeping but completely unresponsive touch panel.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Austin, TX 78738
Leonardo
Job Details: 09/15/2021
"Arrived on site for install of previously diagnosed parts. Installed new light socket. Tested unit, working properly, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVS2
Near Harker Heights, TX 76548
Al
Job Details: 09/15/2021
"Arrived on site and inspected microwave that keeps blowing fuses. Confirmed the complaint and inspected the switches and all were functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Leander, TX 78641
Justin
Job Details: 09/15/2021
"Arrived on site for a refrigerator that was not cooling well in the freezer nor refrigerator. Upon arrival the customer had left the unit off to thaw out as requested. I plugged the unit in and gained access to the evap. I found the fan and damper working as designed. I found the evap getting a frost pattern only about 8 inches into the coil. I called techline and spoke to Drew and received SR# 7731754706,Drew walked me through and we ohmd out the thermistors. We found the FC evap thermistor bad.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Salado, TX 76571
Tyler
Job Details: 09/15/2021
Arrived on site for refrigerator needing previous diagnosed dampener motor. Upon arrival reconfirmed complaint and installed needed part. After reassembling unit I ran test 3 and found motor functioning as designed and no longer making loud noise. Call complete
We serviced a
WHIRLPOOL WASHER
Model MLG22PRAWW1
Near Austin, TX 78704
Jacob
Job Details: 09/15/2021
Arrived onsite for stuck with an F21 error. Looked at the unit and found error was stuck. Had me to a reset on the control. Tested the unit and unit started working with no issues.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78705
Jacob
Job Details: 09/15/2021
"Arrived onsite for unit not draining. Tested the unit and found that the unit is draining with no issues. Looked to be sure that the connection was good to the drain motor, all checked good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Lago Vista, TX 78645
Justin
Job Details: 09/15/2021
Arrived on site to install previously diagnosed parts. I installed the new line and valve. The unit was no longer leaking. I then checked the water flow and level. Both were now good. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Leander, TX 78641
Wesley
Job Details: 09/15/2021
arrived onsite and found hi environment humidity causing sweating on the outside of the freezer seal. Advised customer on findings. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pflugerville, TX 78660
Tommy
Job Details: 09/15/2021
Arrived onsite for washer not operating upon arrival found unit motor windings bad. Found control burnt out. Found UI got to touch on left side when unit had power. Ordering UI control and motor all to be replaced as ones. Office to reschedule upon receiving parts.; ordrng 1 W11413339 (Unit uI) and 1 W11033573 (Filter) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Liberty Hill, TX 78642
Kayman
Job Details: 09/15/2021
Arrived onsite for dryer not operating. Upon inspection I found correct voltage at the terminal block in idle. I found the unit would slowly spin for a couple seconds then shut down. I started a cycle while my leads were on the terminal block and found L1 to neutral would drop to 40Vac when the cycle started. I advised the customer of my findings and informed them they would need a licensed electrician to come and service the circuit so the unit can get proper voltage. No repairs needed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David Z
Job Details: 09/15/2021
"Arrived on site to diagnose refrigerator that is not making any ice. Cycled icemaker and tested fill. Found icemaker is cycling, but no water is hitting the fill tube. Found the fill tube has a split in the 90 degree boot. ; ordrng 1 W11415785 (Fill Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Round Rock, TX 78664
Tommy
Job Details: 09/15/2021
Arrived onsite for washer not operating upon arrival found unit had gotten caught on inside of unit due to plastic right. Adjusted and tested unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bastrop, TX 78602
Matthew
Job Details: 09/15/2021
"Arrived onsite for dishwasher not drying properly. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle to check components and all passed. Found that customer was not using rinse aid. Instructed customer that per use and care guide, the continual use of rinse aid will assist in the drying process. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details: 09/15/2021
"Arrived on site to test unit for not advancing through wash cycles. Tested unit and found latch not engaging. Replaced latch, tested unit, unit is now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Wesley
Job Details: 09/15/2021
Arrived onsite and found unit dealing with system complications in part due to a failed left refrigerator door switch. Upon removing the switch I found that the harness is locked in foam and cannot be loosened for new switch install without destroying the liner.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Salado, TX 76571
Tali W
Job Details: 09/15/2021
"Onsite for range bake and broil not working. Found red wires connected to terminal block burnt and disconnected. Both bake and broil elements had continuity. Bake element from control 26 ohms, broil 16 ohms, both within spec. Ordering terminal block kit, power cord, and main harness. Office to reschedule. ; ordrng 1 PT400 (Power cord) and 1 5304409888 (Terminal block kit) and 1 W11134665 (Main harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB01
Near Cedar Park, TX 78613
Jimmy J.
Job Details: 09/15/2021
Arrived on site for Ice maker not making ice. Found healthy ice cubes in bin. Removed ice maker assembly and found mold had a crack causing water to seep into air baffle creating ice block over a large portion of the air baffle. Removed ice maker and installed new ice maker. Tested new ice maker with jumper and new ice maker motor would not turn to harvest. Found new ice maker motor was faulty and shorted out the ice maker harness. Ordering new harness and ice maker to return and complete the repair. Also returning with air baffle and all previously ordered parts. Upon return I will make sure power is off to fridge before installing new harness and ice maker before testing. ; ordrng 1 W10884720 (Harness) and 1 WPW10300024 (Ice maker) and 1 WPW10312691 (Air baffle)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Buda, TX 78610
Brandon
Job Details: 09/15/2021
"Arrived on site to replace broken strike, after replacing, I ran calibration cycle, unit tested good"
We serviced a
GE COOKTOP
Model JP989TK1WW
Near Elgin, TX 78621
Matthew
Job Details: 09/15/2021
"Arrived onsite for cooktop issue after original diagnosis. Upon arrival tested unit. While troubleshooting found 240 volt outlet is loose. Shifting the plug slightly to left or right causes the unit to loose 120 vac. The unit needs full 240 vac to operate. Shifted the plug back and restored 240 vac, unit is currently functioning. Advised customer will need an electrician to resolve the issue."
We serviced a
GE DISHWASHER
Model GDT655SGJ5WW
Near Georgetown, TX 78628
Tali W
Job Details: 09/15/2021
Onsite for dishwasher top console trim coming off causing buttons to get stuck. Found top console button cover tabs broken causing buttons to get stuck underneath it when pressed. Pics in SDQP. Ordering top cover and console bracket. Office to reschedule. ; ordrng 1 WD34X21698 (Buttons cover) and 1 WD12X20184 (Console bracket)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78746
Kevin
Job Details: 09/15/2021
"Arrived on site and replaced user interface, and jumper wire diagnosed on previous visit after replacement dishwasher is now working properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Round Rock, TX 78665
Tommy
Job Details: 09/15/2021
Arrived onsite for dishwasher previously diagnosed parts installed clips. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Jarrell, TX 76537
Tali W
Job Details: 09/15/2021
"Onsite for range displaying F9E0 miswired house or range. On arrival, I found no power to the entire house. Called home builder and notified him. He said that he would get an electrician out to see if he can get power restored. Checked terminal block, wiring is secure and not miswired. Builder informed me that he will call if further repairs are needed after restoring power. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Round Rock, TX 78664
Tommy
Job Details: 09/15/2021
Arrived onsite for previously diagnosed parts upon arrival replaced drawers and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Bastrop, TX 78602
Matthew
Job Details: 09/15/2021
Arrived onsite for oven panel with no tone or sound. Upon arrival tested unit and found volume at maximum but no sound. Reset unit and tested. After reset unit is functioning properly. Tone and alerts are functioning. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Elgin, TX 78621
Matthew
Job Details: 09/15/2021
"Arrived onsite for washer making noise in spin cycle. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and passed. Ran individual spin and agitating test and had no issues. Ran a quick wash of laundry and during spin had no issues. Per whirlpool service pointers control may be emitting noise during spin. Also noticed that actuator was under service pointer for replacement as well. Will order Control, actuator and cam. Did not see any signs of gearcase failure. Office to reschedule ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11498797 (CONTROL)"
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAB0
Near Cedar Park, TX 78613
Wesley
Job Details: 09/15/2021
Arrived onsite and found unit operating with a stuck button.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Salado, TX 76571
Tyler
Job Details: 09/15/2021
Arrived on site for ice machine leaking under sink after previous repair. Upon arrival I was instructed that the unit started leaking from the fill line under the sink by the customer upon further inspection I found that the leak was coming underneath the connection that connects the hose to the cut off itself after inspection of the hose I found the seal inside the hose that popped out of place during reinstallation causing a leak was able to re-insert and aligned the seal afterword I reassembled and tested the ice machine multiple times to make sure theres no leaks further from the hose instructed the customer that if this issue happens again the best recommendation would be to just replace the fill line call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Andice, TX 78628
Jonathan S
Job Details: 09/15/2021
Arrived on site to install previous diagnosed part. Removed failed control and installed new. Assembled unit and tested operation. All tested good.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Smithville, TX 78957
Matthew
Job Details: 09/15/2021
Arrived onsite for dryer not functioning. Upon inspection found unit would not start. Tested unit and found open thermal fuse and cutoff. During inspection found lots of lint buildup all around unit parts and ventilation area. Cleared out buildup. Replaced fuse and cutoff and tested. Unit is functioning properly. Notified customer that external ventilation will need to be cleaned or issues could come back. Customer will notify landlord. Job complete
We serviced a
GE DRYER
Model Gfdn110el0ww
Near Round Rock, TX 78681
Wesley
Job Details: 09/15/2021
Arrived onsite and found upper bearing failed and worn. Ordering upper bearing to repair. ; ordrng 1 WE14M124 (Upper bearing) and 1 WE14M124 (Upper bearing)
We serviced a
WHIRLPOOL OVEN
Model JJW2830IL01
Near Austin, TX 78737
Leonardo
Job Details: 09/15/2021
"Arrived on site for complaints of oven door not sitting correctly. Found left side hinge not in all the way. Secured door correctly, job complete."
We serviced a
WHIRLPOOL OVEN
Model RBD305PVB02
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/15/2021
Arrived on site to install previous diagnosed part. Gained access to control housing and installed rebuild control. Powered unit on and ran bake mode to preheat temperature. Canceled bake mode and restarted. All tested good. Spoken with customer on operation and user care guide.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Georgetown, TX 78626
Lou
Job Details: 09/15/2021
"Arrived on site to install previously diagnosed and ordered part. Per techlines recommendations to previous tech, I removed and replaced the main harness and tested. Unit is operating as designed. Before beginning repair, I had the customer sign the waiver of damages from lifting glass cooktop. I found that liquid had leaked into the switch harness area and shorted the hot surface module. Advised customer of my findings. Job completed."
We serviced a
KENMORE DRYER
Model 417.880427
Near Lago Vista, TX 78645
Justin
Job Details: 09/15/2021
Arrived on site for a dryer that was not heating properly. Upon arrival the customer stated the unit will intermittently get no heat. I gained access to the thermostats and fuse. I ohmd all out and found them good. I gained access to the heater and found significant rust. Upon further inspection I found the connectors severely rusted and breaking apart. I ohmd out the heater and found it fluctuating from open and closed. This indicates a faulty heater. I installed the new heater and then tested the unit. The unit is now heating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78645
Justin
Job Details: 09/15/2021
"Arrived on site to install previously diagnosed parts. I installed the new valve and found it now energizing and working. However, I also found a water flow issue at the wall, and the waterline gasket to the dishwasher valve corroded. The corroded gasket was causing the valve at the dishwasher to lightly drip. I got it to stop temporarily during service. However, I let the customer know the line needs to be changed just in case it begins to drip again. I found the dishwasher working as designed, but due to the water flow from the wall the dishwasher could not be used yet. I informed the tenant of my findings.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Round Rock, TX 78665
Tommy
Job Details: 09/15/2021
Arrived onsite for oven not operating upon arrival found unit UI misinterpreting buttons pushed. Ordering control and console. Office to reschedule upon arrival of parts.; ordrng 1 W11396218 (Stainless console)
We serviced a
KITCHENAID VENTHOOD
Model KWCU360WSS0
Near Georgetown, TX 78626
Kayman
Job Details: 09/15/2021
Arrived onsite to install previously diagnosed parts. We found the motor is installed attached to a plate and the vent hood was installed around the motor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near New Braunfels, TX 78130
Noah D
Job Details: 09/15/2021
"Arrived on site to inspect unit for not draining normally , upon inspection found the units drain clogged due to plastic wrap, cleared wrap and lowered drain pan. Cleared lower drain tubing.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Jarrell, TX 76537
Tali W
Job Details: 09/15/2021
Onsite for microwave oven combo having dent in lower vent trim piece. Pics of dent in SDQP. Replaced vent trim. Customer visually checked after repair and approved. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Austin, TX 78735
Luis
Job Details: 09/15/2021
"Arrived on site for hi and lo error code. Replaced main control,upper and lower thermistors"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 09/15/2021
Arrived on site to diagnose a refrigerator that is not sealing properly. Tested all parts and components and found no failures to unit at this time. No air leaks or abnormal moisture in unit. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS2
Near Round Rock, TX 78665
Lou
Job Details: 09/15/2021
"Arrived on site to inspect dishwasher not dissolving the detergent. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the motor is not operating properly. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Austin, TX 78759
Scott
Job Details: 09/15/2021
"Arrived on site for squeaking washer . Found failed gearcase . Ran diagnostics. Got off balance load error code . Found off balance error code and oil leaking from gearcase and also on cabniet wall . Replaced gearcase , clutch and slider .no water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/15/2021
"Arrived on site for refrigerator leaking water from ice dispenser. Inspected unit and work area. Found ice caught in dispenser from using crushed ice. Shown customer ice stuck in chute. Customer stated that a spring had fallen from dispenser. Found spring from ice box release button. Inspected ice box and found nothing broken and is repairable. Removed ice box button release mechanism and reinstalled spring. Assembled ice box and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB4
Near San Marcos, TX 78666
Andrew
Job Details: 09/15/2021
"Arrived on site to test unit for not draining, tested unit found drain pump not draining, replaced pump, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Marble Falls, TX 78654
Cliff
Job Details: 09/15/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found filter faulty preventing water from getting to icemaker. Homeowner will need to replace filter to correct issue. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78759
Luis
Job Details: 09/15/2021
"Arrived on site for no cool in fresh food section. At time of visit unit cooling,found ice in return vent on right side and moisture on liner found door sagging not making good contact to liner. Installed a washer to door hinge gasket sealing correctly,added white silicone to gaps between liner and cabinet. ; used 1 482338 (Clear silicone) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Austin, TX 78757
Luis
Job Details: 09/15/2021
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,defrosted evaporator replaced defrost thermistor and fan scroll,secured thermistor to correct location on suction line using a zip tie. Changed defrost setting to basic.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Pflugerville, TX 78660
Scott
Job Details: 09/15/2021
Arrived on site for dishwasher leaking . Found water has been leaking out diverter motor . Replaced sump and motor . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cedar Park, TX 78613
Jimmy J.
Job Details: 09/15/2021
"Arrived on site for Ice and Water dispensers are not working. When trying to dispense ice, the fridge makes noise but no ice dispenses. The ice maker works and there is no jam. When trying to dispense water, the display counts the number of ounces being dispensed but, again, nothing actually dispenses. The doors are closing properly and everything appears to be lined up for the ice dispenser. The 'open-door' warning light turns off when the doors are closed as usual.Found interior panel concave causing the switch to not fully close when door was closed. Used square block with foil tape to cover concave section. Had customer test water and ice dispenser. Both are working as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS02
Near Bastrop, TX 78602
Matthew
Job Details: 09/15/2021
Arrived onsite for refrigerator having over temperature error and alert. On arrival unit was plugged in and running. Compressor and fans running. Disassembled evaporator compartment and found very irregular frost pattern. Only frost on top rear coil leading to cap tube. Discussed with PR and SW. unit is having sealed system issue. Office to reschedule. ; ordrng 1 212643 (sealer-gum) and 1 876765 (mtg kit) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 W10890886 (heater-pan) and 1 W11506635 (VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10205102 (evaporator)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Buda, TX 78610
Andrew
Job Details: 09/15/2021
"Arrived on site to test unit not heating, tested unit found , bad magnetron and capacitor, replaced magnetron,cap,and diode, tested unit, unit working as designed job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Georgetown, TX 78633
Tali W
Job Details: 09/15/2021
"Onsite for washer having loud squealing noise when filling. In diagnostics, found F2E1 stuck key. Cleared error code. Started diag cycle and found noise coming from valve when filling. Found debris around valve water inlet, valve having restricted flow, resulting in failure of valve. Also inspected hoses. Found hoses rubber seals deteriorating. Replaced valve. Informed customer to replace inlet hoses to prevent future issues. Unit functioning as designed. Call complete."
We serviced a
KENMORE WASHER
Model 110.2002201
Near Manor, TX 78653
Matthew
Job Details: 09/15/2021
Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Luis
Job Details: 09/15/2021
"Arrived on site for no cool. Found no refrigerant in system,found no traces of dye on evaporator or tubing at compressor compartment. Replaced defective compressor and replaced evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25ILSS02
Near Round Rock, TX 78665
Tommy
Job Details: 09/15/2021
"Arrived onsite for unit still got getting fully cold . Upon arrival found thermistors both good air diffuser now good return clear, and evap operating well. Found unit control intermediatly reading thermistors for cooling, control is a rebuild let customer know rebuild Job Completed."
We serviced a
JENN-AIR RANGE
Model JES9800AAS
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/15/2021
"Arrived on site for customer complaint of downdraft not working, found duct work is needed due to duct being ripped apart. Instructed customer to have duct replaced."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Manor, TX 78653
Matthew
Job Details: 09/14/2021
Arrived onsite for dishwasher not starting a cycle. Upon arrival put unit in diagnostics and found error code for latch. After inspection found failed latch not allowing cycle to start. Replaced latch and tested. During testing found that unit is not receiving water through supply line. Notified customer that that would need to be corrected. All other components are functioning properly at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/14/2021
"Arrived on site for range back left burner would not shut off and husband replaced burner valve and wife wanted unit inspected for concerns of gas leak. Tested burners operation and used gas sniffer to check for possible gas leaks. Verified correct valve was installed. All tested good, no gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78681
Tommy
Job Details: 09/14/2021
Arrived onsite for previously diagnosed parts. Replaced sump and motor wiring and fasteners and tested found unit now operating as designed. No signs of leaks.job Completed.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Liberty Hill, TX 78642
Cliff
Job Details: 09/14/2021
Arrived on site to diagnose an oven that is not registering door position. Found rivet in latch assembly not tight allowing excessive switch movement. Tightened rivet properly and all is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78721
Jacob
Job Details: 09/14/2021
"Arrived onsite for unit not heating. Upon further investigation, found that the back panel was really smashed in that it bent and broke the heating element and the the housing. Back panel needs to be replaced as well. Took pics of the damage. Spoke to the head of maintenance to give the update on the unit. No issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07Q1Q
Near Kyle, TX 78640
Noah D
Job Details: 09/14/2021
"Arrived on site to inspect unit for not heating due to a bad ui. Upon inspection found the unit was working normally, reattached the ui cord and tested. All functions worked. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Leander, TX 78641
David Z
Job Details: 09/14/2021
"Arrived on site to follow up on refrigerator that had leaked water from the bottom. Followed tech line recommendation to replace icemaker fill components. On removal of the inlet valve, found the icemaker water line was pulled tight and was not fully seated in the valve. Replaced valve and moved line out of 1 hangar to allow it some flex so it does not pull out again. Tested dispenser and icemaker several times and verified unit is working as designed. No water leaks found. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near New Braunfels, TX 78132
Noah D
Job Details: 09/14/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit heated normally but sensor was off, replaced sensor and tested. All functions worked. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Austin, TX 78746
Luis
Job Details: 09/14/2021
"Arrived on site for too much ice. Ran diagnostics failed bin thermistor unit passed all other diagnostic test,replaced defective thermistor.; used 1 WPW10511923 (Thermistor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Austin, TX 78741
Kevin
Job Details: 09/14/2021
Arrived on site and inspected dryer and found it is not heating. Found vent hose has been cut and there is water coming from the outside of the building filling a bucket behind the dryer. Dryer cant vent properly and this is the reason element failed. dryer not being able to vent properly is a fire hazard. Disassembled dryer and found heating element has failed. After replacement dryer is heating properly but it should not be used until vent is corrected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Leander, TX 78641
David Z
Job Details: 09/14/2021
"Arrived on site to diagnose dishwasher not running and cleaning dishes properly. Ran unit in diagnostic mode and found errors, F2E1 f4e3 f7e1. Tried to run unit and wash motor never engaged, diverter just spins and clicks. Replaced the sump and motor assembly and restated. Verified unit working as designed with no water leaks. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TE0
Near Killeen, TX 76542
Al
Job Details: 09/14/2021
Arrived on site and inspected ice maker issues. Confirmed there was a broken part causing the ice to drop on the back ledge instead of dropping into the ice container. R&R the ice maker and it cycled and was harvesting when I departed. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Austin, TX 78728
Scott
Job Details: 09/14/2021
Arrived on site for right front burner not heating . Found element has burn mark . Ordering element . Call to set return .; ordrng 1 W11259508 (Right front element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Copperas Cove, TX 76522
Al
Job Details: 09/14/2021
Arrived on site and inspected 5 door kitchen-aid refrigerator door open icon on display. Confirmed the complaint and found the deli drawer harness is defective and will require it to be replaced. I unplugged the harness for now and all interior light came back on and all functions of the unit now working properly.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Manor, TX 78653
Matthew
Job Details: 09/14/2021
Arrived onsite for range oven not functioning. Upon inspection found unit having trouble igniting. Disassembled unit and found flame spreader disrupting ignition. Adjusted spreader. Reassembled unit and tested. Tested at 350 degrees. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/14/2021
Arrived on site for cooktop customer stated that gas flame was not high enough. Inspected unit and work area. Tested burner operation. Found all burners working. Adjusted front right burner flame. Customer stated that it was not correct. Called Whirlpool tech support and spoke with Sterling. Boiled 8 ounce of water and found boiling within 4 minutes. Customer referred boil to simmering. Found water past boiling point. Sterling stated that is within specks. Informed customer that unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78132
Andrew
Job Details: 09/14/2021
"Arrived on site to test unit for not working properly. Found unit not connected to WiFi. Advised customer to connect unit. both controls, UI and interlocks will be needed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Andrew
Job Details: 09/14/2021
Arrived on site to test unit for constantly tripping. Found motor pulling 2.9amps hen in spin. Was no able to replicate issue. Inspected breaker and found it is connected to a 10amp gfci breaker. Called tech line and verified breaker needs to be 15amp if non gfci and 20amps if gfci. Advised customer electrician is needed to fix issue. No leaks detected. Job complete. SR#7731739054
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Luis
Job Details: 09/14/2021
"Arrived on site. Replaced switch. Found freezer not freezing and ice completely melted,removed freezer evaporator cover weak to no frost pattern on evaporator checked for dye no traces,removed compressor cover found dye at weld joint to compressor,removed line,reinstalled discharge tube and brazed connection. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/14/2021
Arrived on site to install previous diagnosed part. Removed door and disassembled. Corrected door handle and installed screw. Assembled door and tested door operation. All tested good.
We serviced a
JENN-AIR RANGE
Model JIS1450DP2
Near Troy, TX 76579
Tali W
Job Details: 09/14/2021
"Onsite for range display fading, light button and 3 button not working when pressed. In diag, found F2E1 stuck key. Also, noticed dimming of display on the left side. Ordering control panel and returning with display. Office to reschedule. ; ordrng 1 W11043339 (Control panel) and 1 W11025616 (Keypad harness) and 1 W11296051 (Control)"
We serviced a
WHIRLPOOL COOKTOP
Model JIC4730HS
Near Austin, TX 78737
Leonardo
Job Details: 09/14/2021
"Arrived on site for complaints of scratched glass on cooktop. Found 2 scratches on glass. Installed new cooktop glass, customer inspected and said looked good."
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HV0
Near Austin, TX 78747
Leonardo
Job Details: 09/14/2021
Arrived on site for install of new microwave door. Will need to order a new door and install on next visit. Office to reschedule.; ordrng 1 W11206889 (Door)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Spicewood, TX 78669
Brandon
Job Details: 09/14/2021
"Arrived on site for customer complaint of error codes and unit not starting a cycle, found f03 and f24 error codes, I replaced water level sensor, unit still gave error codes, ordering main control and pump. ; ordrng 1 W11334214 (Control) and 1 W11046209 (Pump)"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Burnet, TX 78611
Cliff
Job Details: 09/14/2021
Arrived on site to replace previously ordered parts for microwave. Replaced ui and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Marion, TX 78124
Andrew
Job Details: 09/14/2021
"Arrived on site to test unit for timer not advancing and wet clothes during spin cycles,tested unit found bad control board, replaced control board and actuator, tested unit,unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Seguin, TX 78155
Andrew
Job Details: 09/14/2021
"Arrived on site to test unit for him in noise, tested unit found drain pump was seized, found broken glass causing issues, cleared glass, replaced pump, tested unit, unit working as designed, no leaks detected job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EPA02
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/14/2021
"Arrived on site to inspect unit for not closing normally, upon inspection found he cap was present and the unit was extremely unleveled. Spoke with tech line regarding issue and was told it had to do with back flooring being uneven. Builder must fix to have door aligned. Sr # 7731737737. Complete"