Service History 356

Near Austin, TX 78729
David S
Job Details: 11/23/2020
WASHER MAYTAG MVWX655DW2 "Arrived on site for drawer level breaking off during operation. I inspected the unit and work area. I found level broken off and not staying in place again. I replaced the drawer and used silicon to glue the level into place so that it will stop coming off. I called techline and got sr # 7729337293, I spoke to Leon. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/23/2020
RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect range for broken glass, upon inspection found the upper trim loosened, tightened down all screws and found a hinge screw missing causing loose hinge, ordering screw. Office to reschedule ; ordrng 1 WPW10031790 (SCREW)"
Near Georgetown, TX 78633
James
Job Details: 11/23/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. Found interlock switches have failed. Installed new interlock kit and tested operation. Unit tests good. Job complete
Near Buda, TX 78610
Kevin
Job Details: 11/23/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found saved error code for long fill, ran water in diagnostic cycle and found no water flow from the hot water side. Will need a new valve assembly to correct issue.; ordrng 1 W11173597 (Valve assembly)"
Near New Braunfels, TX 78132
Noah D
Job Details: 11/23/2020
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site to inspect cooktop for not heating correctly, upon inspection found the front left burner did not work with a certain corroded pan, all other pans had worked correctly, instructed customer on proper use. Complete"
Near Austin, TX 78746
Leonardo
Job Details: 11/23/2020
RANGE KITCHENAID KGSK901SSS01 Arrived on site to replace glass. Replaced glass test unit and unit test good.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/23/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for The bottom rack is stuck, can't be pulled out or removed to adjust the height of the rack. The rack had been pushed too far into the rails of the oven cavity. Gently pulled rack out from left then right sides of the rack. Rack came out and was not damaged. Rack is now sliding in and out of the rails as designed. Job completed."
Near San Marcos, TX 78666
Andrew
Job Details: 11/23/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01 Arrived on site to replace light module from previous diagnosis. Found light module in refrigerator and freezer out. Customer preferred refrigerator lights be working so I replaced left second from top module. Needing light module to fix freezer light issues. Customer also complained of frost build up in freezer. Found door gasket not sealing properly. Had light on in freezer and with door closed there was light shinning through on top right corner. Needing freezer door gasket to fix frost issue. ; ordrng 1 KBSD602ESS01 (FREEZER DOOR GASKET) and 3 W11462342 (LED MODULE)s
Near Austin, TX 78750
Scott
Job Details: 11/23/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site for fresh food lights strobing . Found freezer light out . ordrng 1 W10695459 and 1 W10830288 (LED DRIVER )
Near Kingsbury, TX 78638
Robert
Job Details: 11/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on job to replace previously diagnosed parts. After replacement test operation. Unit cooling and all fans working.
Near Austin, TX 78717
Scott
Job Details: 11/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for oven being too hot . Customer complaint was door and surrounding area hot to the touch . Also was storing bread in broiler space and burned said bread . Rsn diagnostics no erro codes . Ran temps oven is avg 352. Took temps around vents on door , avg was 170. Did inform customer that temps were well within specs . No gas leaks detected at time of service. Job complete ."
Near Leander, TX 78641
Lou
Job Details: 11/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the oven door outer trim coming off, I removed and replaced the outer door glass/trim and installed the installation strip per service pointer #W10917778. Tested unit and it’s operating as designed. No gas leaks detected during service, job completed."
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site to test unit for not cooling. Removed evap cover and found green dye leaking from evap. Needing evaporator, dye drier and sealed system tech to fix issue. Also needing two hours. Office to reschedule.; ordrng 1 W11407409 (EVAP) and 1 W11490399 (DYE DRYER )"
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to inspect a crack on the interior wall of the range. Upon further inspection, I found a large crack in the interior wall of the oven on the right side at the front corner where the rack sits and could see the insulation through it. Took photos and contacted Whirlpool techline to report. Spoke to Austin and advised of my findings.
Near Killeen, TX 76549
Al
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite to inspect filter stuck inside the unit. I freed the filter, replaced it with customers new one. Also found the left door wasn’t making contact with the left switch due to an indention in the unit causing the issues. Used pad (W1113654) to fix the issue. Unit now works as designed to customers satisfaction.No leaks observed at the time of service. Job complete"
Near Austin, TX 78703
Jacob
Job Details: 11/20/2020
FREEZER WHIRLPOOL WZF79R20DW03 Arrived onsite for unit not freezing. Looked at unit. Found that the cooling line from the compressor had frost buildup and the freezer also had frost buildup. Called Techline. Suggested to order thermistors and heater. Got Sr#7729328848. Let customer know to allow unit 24 to 48hrs to defrost before returning to service. Ordered parts. Office to reschedule ; ordrng 1 WPW10316428 (heater) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor)
Near Salado, TX 76571
Tyler
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KBFN402ESS00 "Arrived on site for refrigerator with not opening properly and customer said I thought about your gasket. Upon arrival I found that the right side pressure door hinge had a broken mounting screw that snapped off inside the Hendrix south also found of the gasket is torn but I informed the customer that the gasket is no longer available and the only way to get the gasket fixed is by ordering an entirely brand new right side ffc door.The part numbers for the screw door and hinge are listed below and the office will need to reschedule once the customers have reached back out to us and let us know how they wanna proceedWPW10485980, W11474472, W10782316"
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
WASHER WHIRLPOOL WETLV27HW1 Upon arrival found that the washer is fixed and working fine. No service required.
Near Georgetown, TX 78626
Kayman
Job Details: 11/20/2020
OVEN GE JGB660DEJ1WW Arrived onsite for oven not baking or ignitor not igniting the gas. Upon inspection I found no voltage going to the bake ignitor. The customer stated that the ignitor was recently replaced but never worked. I found the main control not sending correct voltage to the ignitor for it to glow. I am ordering the main control for repair and returning with the bake ignitor just Incase. Main control (WB27K10453) ignitor (WB13X25500). ; ordrng 1 WB13X25500 (range igniter glowba) and 1 WB27K10453 (control oven to9 (ga)
Near Spicewood, TX 78669
Brandon
Job Details: 11/20/2020
RANGE MAGIC CHEF CGR1420BDW "Arrived on site for customer complaint of no heat in oven, found failed ignitor, I replaced ignitor, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 11/20/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and inspected washer and found no water flow from hot or cold valves, after replacing both valves washer is operating properly.
Near Copperas Cove, TX 76522
Al
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF510PAYW2 Arrived onsite to inspect dishwasher not heating. Ran diagnostics test mode and unit completed and all aspects of the unit worked as designed. Customer advised on purging the hot water and using rinse aid for better results.No leaks observed at the time of service.
Near Seguin, TX 78155
Noah D
Job Details: 11/20/2020
DISHWASHER FRIGIDAIRE FBD126RBS0 "Arrived on site to inspect dishwasher for moldy insides, upon inspection found the inside of tub covered in mold, took pictures. Customer advised to speak with AHS. Complete"
Near Austin, TX 78741
Leonardo
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to replace glass and name plate. Replaced parts test unit and unit test good job complete
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for GAS RANGE oval burner in the middle the portion underneath is loose and the whole burner moves a lotInspected middle burner and there was no repair necessary. Unlike the other burners the center burner is meant to be removed for cleaning purposes. All other burners are mounted with screws. Job completed.
Near , TX 78737
Robert
Job Details: 11/20/2020
WASHER WHIRLPOOL MHW8630HC1 Arrived on job for smell issue. Called tech line 7729327378 and did video Whirlpool will contact customer. Customer not over filling soap. ; saved tckt
Near Austin, TX 78737
Robert
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW57ESVW1 Arrived on job to replace previously diagnosed parts. After replacement test operation and no change will need cycle switch to complete repairs. Also time sent damaged order new. ; ordrng 1 WPW10168257 (switch-cyc) and 1 WPW10177827 (timer)
Near Lakeway, TX 78738
Brandon
Job Details: 11/20/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of unit not working and giving error code. Found F9E1 f3e1 error codes in diagnostics mode. Found clog in drain line, and in pump, I removed clog, unit tested good.
Near Jarrell, TX 76537
Cliff
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is leaking. Found water valve cross threaded and water fitting over tightened. Replaced water valve today but fitting will need to be replaced to complete repairs as gasket inside fitting is cut.Advised homeowner not to turn on water under sink as leak will occur until fitting is replaced.; ordrng 1 W10685193 (fitting)
Near Austin, TX 78727
Andy
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived on site for microwave light not operating. Tested and inspected unit and found failed lamp holder. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Rogers, TX 76569
Tyler
Job Details: 11/20/2020
RANGE WHIRLPOOL WFC150M0JW0 Arrived on site for a range that would not allow the top burners to work properly. Upon arrival tested voltage from the power outlet to the terminal block on the range and verified that it is getting 240 V and it is stable between the circuitry of the power outlet all the way to the main controller switches. The infinite switches are also getting the proper voltage but I found that all four of them were turned on we’re not sending the full 240 V down to the burners like they needed to. I ended up replacing all four infinite switches and retest of the unit and then found that the 28 inch burners had lost their continuity resistance and even though the receptacles are still intact and also receiving 240 V the two Aidans burners would not turn on due to being internally broken. We will need to return with two 8in burner coils for the front left as well as the back right burners. Office to reschedule due to parts currently out of stock; ordrng 2 W11396790 (BURNE
Near Waco, TX 76710
Jonathan
Job Details: 11/20/2020
MICROWAVE GE JVM1752SP2SS Arrived on site for a microwave that won’t except selections. Inspected unit and work area. Customer showed me that some buttons still work but several buttons do not. Unit needs a control panel for replacement.
Near Georgetown, TX 78628
Lou
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site to inspect refrigerator tripping the breaker. Upon arrival, the customer advised that the unit had been moved to another apartment. Upon further inspection, I found the unit plugged in on an outlet in the living room and operating as designed. I pressed the test button on the breaker and the breaker tripped. Turned the breaker back on and the refrigerator came back on with no issues. I placed the unit where the refrigerator goes in the kitchen and plugged it in. The unit began to operate as designed. When I went to press the test button on the breaker, I found the button was no good. I tested the defrost element, compressor, evap fan and all are operating as designed. I advised the customer of my findings and the issue with the breaker and I recommended they have someone check the breaker. No water connected to the unit. Job completed."
Near Waco, TX 76712
Jonathan
Job Details: 11/20/2020
REFRIGERATOR FRIGIDAIRE LGUS2642LF1 Arrived on site for a refrigerator that is not stopping when water or ice is dispensed. Tested unit and found that ice dispenser would not stop dispensing ice even after the paddle was let go. Removed front cover and found the paddle switch completely old and slow to come out of the engaged state. Spoke with SW and was advised that I could replace that switch with a switch from a prior appointment. Replaced switch and tested unit. Unit is now working as designed. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 11/20/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 Arrived on site to test unit for not draining all the way. Test unit and unit draining correctly. Customer said the unit drains but like 2 hours later there’s water in the unit. Couldn’t see valve staying open water could be coming from disposal. Couldn’t duplicate problem but unit is drawing correctly.
Near Harker Heights, TX 76548
Al
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived to install previously ordered parts. Went to install the thermistor and was met with a massive ice buildup on the Styrofoam evaporator cover, that wouldn’t allow me to access the evaporator even steaming the food section wouldn’t help. Had customer read and sign the defrost waiver and defrost the unit so repair can be completed. Call office and spoke with CW about issue.Office to reschedule the next appointment ; O-emld tckt"
Near Buda, TX 78610
Leonardo
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not washing. Test unit and found wash motor not spraying water. Ordering new sump and motor. Office to reschedule. ; ordrng 1 W11025157 (SUMP AND MOTOR )
Near Georgetown, TX 78628
Cliff
Job Details: 11/20/2020
DRYER WHIRLPOOL WED8740DW0 Arrived on site to diagnose a dryer that is taking too long to dry. Tested unit and found good airflow and all parts and components operating properly. Did note eco-boost setting was on. Advised homeowner on eco-settings and how they intentionally leave clothes damp to save electricity. No further repairs are needed and all is working properly at this time.
Near Spicewood, TX 78669
Brandon
Job Details: 11/20/2020
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit not producing enough ice, found ice in bin, but not full, found clean condenser, unit passed all tests in diagnostic mode, customer replaced bin thermistor, ordering control board. It’s possible the control is not reading the bin thermistor properly. , also ordering tube. ; ordrng 1 W11034363 (cntrl-elec) and 1 W10863947 (tube)"
Near Seguin, TX 78155
Noah D
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect fridge for not dispensing ice, upon inspection found the auger stem missing, ordering stem, office to reschedule ; ordrng 1 WPW10347114 (STEM )"
Near Seguin, TX 78155
Noah D
Job Details: 11/20/2020
WASHER MAYTAG MVWP575GW0 "Arrived on site to inspect washer for screeching sounds. Upon inspection found the gearcase screeching when filled with water, changed out hub nut with no change. Ordering gearcase and screws. Office to reschedule ; ordrng 1 W11454738 (GEARCASE) and 6 WP8533953 (SCREWS)s"
Near Horseshoe Bay, TX 78657
James
Job Details: 11/20/2020
REFRIGERATOR MAYTAG MSD2732GRS "Arrived on site and tested operation. Found fresh food at 41 degrees and freezer at 10 degrees product temperature. While unit running the mullion is very warm to the touch. Inspected condenser and found it was not clogged with dust and condenser fan is running. Compressor making a gurgling sound and is very hot to the touch. Unit has failed compressor which is causing the high pressure side of the system to build heat. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hour sealed system repair. ; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78759
Scott
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDHE404DSS0 "Arrived onsite for leaking dish washer . Found water leaking from diverter motor . Replaced sump and motor ran diagnostics ,all checked normal. No water leaks detected at time of service..
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for upper oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F6-E4 UI to control miscommunication. Tested components and found upper bake and broil not working. Gained access to control and measured resistance on temperature limiter and found opened. Was not able to find part on part diagram. Contacted parts department (SR) and was informed to put in part research. Office to schedule appointment when ETA is available. ; ordrng 1 WP4449751 (TEMP LIMITER )
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/20/2020
DISHWASHER GE GDT655SSJ0SS "Arrived on site to test unit for leaking water on right side from door. Tested unit found lower wash arm was not properly inserted causing water to spray directly to right corner causing leak. Secured wash arm, tested unit, unit works good. No leaks detected. Job complete."
Near Hays, TX 78610
Leonardo
Job Details: 11/20/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on side go test unit for center burner not coming on and when it comes in it won’t stop clicking or it won’t ignite and will just smell like gas and can’t turn it off. Found broken knob not allowing switch to turn off or turn gas off. Ordering new knob. Office to reschedule ; ordrng 1 W11211501 (KNOB )
Near Austin, TX 78748
Kevin
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG520S0AS0 "Arrived on site and found customer experiences some gas aroma during the bake cycle. They do however say that it is still baking properly. Disassembled oven and ran bake cycle twice and it is igniting properly every time. Could not find any problem oven is heating normally. Collected service fee only, job complete"
Near Austin, TX 78734
Brandon
Job Details: 11/20/2020
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site to replace failed console, after replacing, unit tested good."
Near Austin, TX 78728
Andy
Job Details: 11/20/2020
RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for range upper oven enamel liner flaking off, inspected unit and found upper oven liner flaking, called tech line and spoke with Robert (SR# 7729325226) made aware of issue and what was found. Was instructed that whirlpool will contact customer. Job complete."
Near Austin, TX 78717
Wesley
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite and found unit had electrical supply issue. Corrected short in power supply. All checks good. Unit is now operating as designed.
Near Austin, TX 78732
Brandon
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW8040DW2 "Arrived on site for customer complaint of unit leaking, found error codes F3e2 f2e1 in diagnostics mode, found leak coming from water valve housing. New housing was broken in box, ordering housing. ; ordrng 1 W11173597 (housing)"
Near Horseshoe Bay, TX 78657
James
Job Details: 11/20/2020
WASHER GE WVSR1060A1WW "Arrived on site and tested operation. Found unit fills with water and will drain. Motor will not run for agitation or spin. Found lid switch has failed causing motor not to run. Office to schedule return services due to part availability ; ordrng 1 WH12X1043 (switch,lid asm)"
Near Georgetown, TX 78628
Kayman
Job Details: 11/20/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite for washer that isn’t cleaning clothes properly and leaving some clothes dry. Upon inspection I found the bellow full of standing water. I could not see any dirt or build up. I ran a quick diagnostics test and found the bellow is allowing water to slosh around during high spin cycles. I am ordering a bellow for repair and returning with the main control just Incase. Bellow(WPW10237499) office to R/S due to part availability. ; ordrng 1 WPW10237499 (bellow)
Near Georgetown, TX 78628
Cliff
Job Details: 11/20/2020
WASHER WHIRLPOOL WFW94HEAC0 Arrived on site to diagnose a washing machine that is making unusual noise. Tested all parts and components and found no failures to washer at this time. No repairs are needed and no leaks were found at time of service.
Near New Braunfels, TX 78130
Andrew
Job Details: 11/20/2020
RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site to test unit for small cracks in cooktop. Found tiny hairline fractures. Replaced cooktop, customer was not satisfied with new cooktop and wants a replacement. Found no issues with new cooktop(took pics). Upon removal of cooktop I noticed the two left surface element insulators were cracked/broken(took pics). Customer also complained about ceramic coating peeling on top interior oven from front left corner and two rear corners(took pics). Spoke with tech line about ceramic peeling and was told anything over 1/4 inch is considered non repairable. Advised customer since unit is in extended warranty with Lowe’s he would need to contact Lowe’s. Job complete.SR#7729332152"
Near Austin, TX 78737
Robert
Job Details: 11/20/2020
WASHER MAYTAG MVWB955FC1 Arrived on job for complaints of not starting. Found the panel not working. ; ordrng 1 W11025446 (panel-cntl)
Near New Braunfels, TX 78130
Noah D
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site to inspect oven for broken pieces, upon inspection found the cover snapped, replaced all pieces. Complete"
Near Austin, TX 78734
Brandon
Job Details: 11/20/2020
REFRIGERATOR FRIGIDAIRE LFUS2613LF0 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, condenser was not getting warm, evaporator not getting frost, found sealed system leak. Ordering compressor and evaporator ; ordrng 1 5303918284 (evaporator) and 1 5304511982 (COMPRESSOR ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOURS) and 1 CNOTE (AUTH/RESCHEDULE )"
Near Waco, TX 76710
Jonathan
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced sump assembly and tested unit. Unit is now working as designed. Call complete.
Near Austin, TX 78704
Jacob
Job Details: 11/20/2020
OVEN WHIRLPOOL MGR6600FZ0 "Arrived onsite for bake not staying on and middle burner not lighting correctly. Tested unit in bake. The unit would light but only stayed on for a few seconds before shutting off, noticed the spark module would keep trying to light. Even after the pilot was on. The middle burner would not burn evenly. ; ordrng 1 W11162114 (burnr-top) and 1 W11323275 (CONTROL ELECTRONIC )"
Near Liberty Hill, TX 78642
Paul
Job Details: 11/20/2020
REFRIGERATOR GE CFE29TSDBSS Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the 3 way valve. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.75 ozs of R134A. The unit is working as designed. I explained to the customer to give the unit 24 hours before loading. Call complete.
Near Driftwood, TX 78619
Richard
Job Details: 11/20/2020
VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived onsite for the vent hood lights flickering. The lights only flicker on low beam setting and work just fine on the high beam setting. Ordering switches and lights. Office to schedule ; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 W11387938 (PANEL) and 4 W11388881 (LIGHT)s and 1 W11397923 (SWITCH SLIDE) and 4 WPW10370558 (socket)s
Near Austin, TX 78737
Leonardo
Job Details: 11/20/2020
VENTHOOD KITCHENAID KVUC600JSS0 Arrived on site to replace blower. Replaced blower test unit and unit test good job complete.
Near Austin, TX 78748
Leonardo
Job Details: 11/20/2020
DISHWASHER GE GDF620HSJ5SS Arrived on site to turn water on under sink. Ran unit no leaks present at this time the inspector didn’t want to turn water on. Job complete.
Near Austin, TX 78723
Scott
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL KUDC10FXSS2 Arrived on site for no drain dishwasher . Found customer had installed a new disposal and hadn’t removed the drain plug . Removed plug .tested unit all checked normal . Unit is draining now . No water leaks detected at time of service. J
Near Austin, TX 78731
Kevin
Job Details: 11/20/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site and found Bellow is torn in two spots, took pictures. Replaced it and ran a diagnostic cycle and leaking has stopped, job complete"
Near Andice, TX 78628
Kayman
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making squealing noise in spin. Upon inspection I found that when the high spin function is ramping to full RPM it starts to squeal for a second then goes to sounding normal. I can also hear a slight scratching in low spin coming from the gear case. The unit will need a new gearcase and cam assembly for repair. Ordering Gear case (W11423758) and returning with cam plus the actuator just Incase. ; ordrng 1 W11423758 (GEAR CASE )
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTM404EBS0 "Arrived on site to replace pump and motor assembly from previous diagnosis. Replaced pump and motor, tested unit, unit is no longer tripping breaker. No leaks detected at time of service.Job complete."
Near Round Rock, TX 78664
Andy
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WMH75021HZ1
Near Austin, TX 78703
Luis
Job Details: 11/20/2020
FREEZER WHIRLPOOL WZC3115DW01 "Arrived on site for unit tripping breaker. Called tech support checked amperage good reading 1.8 with compressor powering on found excessive rust on liner walls and by compressor,moisture residue appears to be on compressor shell and rust under compressor. Per tech support chest freezer is not designed to be used as a commercial freezer and in a business freezer is located next to commercial sink. Moisture appears to be tripping electrical connections. Power cycled unit multiple times unit is not tripping during start up and power off unit is working as designed"
Near Austin, TX 78738
Brandon
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit not dispensing ice, found broken wire, I repaired wire, unit tested good.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for Nothing Will Work - Gas and Dual Fuel Range. Display on board and all burners working. Checked terminal for proper voltage and got 120. Removed control and installed new control. Powered up oven and bake began heating. Light bulb also came on when light button was pushed. Oven operating as designed. Job completed.
Near The Hills, TX 78738
Brandon
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL ED5RHGXMQ00
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Performed diagnostics mode and checked configuration. Tested upper and lower normal bake mode n low temperature settings. Found both ovens responding. All tested good.
Near Austin, TX 78750
Wesley
Job Details: 11/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite and am ordering the panel to repair an ongoing issue with the panel responding to steam. Advised customer on repair plan. ; ordrng 1 W11297709 (PANEL)
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer light not working. During testing found that the freezer switch was causing the issue it was stuck. Removed door switch and adjusted it and put back together. Light is now working good. And door switch is working good. Freezer door is sealing good. Complete
Near Austin, TX 78751
Jacob
Job Details: 11/20/2020
DRYER LG WM3488HW "Arrived onsite for unit not heating. Tested unit. Felt no heat. Looked at unit. Found that the blower fan motor was not running and that heating element would not turn on but it had good continuity and the thermistor as well. Ordered new fan motor and pcm control. Office to reschedule.; ordrng 1 4681ER1007C (FAN ASSEMBLY ) and 1 EBR79909505 (PCB ASSEMBLY )"
Near Austin, TX 78734
Brandon
Job Details: 11/20/2020
RANGE JENN-AIR JDRP548WP02 "Arrived on site for customer complaint of stuck meat error code, I replaced control, after replacing unit tested good."
Near Austin, TX 78752
Jacob
Job Details: 11/20/2020
RANGE WHIRLPOOL KGRS505XSS04 Arrived onsite for 2 of the valve knobs not working on the manifold. Tested unit found that rear right valve and valve for middle burner are locked in place. ; ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10298678 (valve-brnr)
Near Austin, TX 78728
Andy
Job Details: 11/20/2020
OVEN WHIRLPOOL WOC54EC0HS03 Arrived on site to install previously diagnosed console. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Hutto, TX 78634
Paul
Job Details: 11/20/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived onsite for an oven that reaches set point temp in a bake cycle but after cycling off it never heats up again. After talking with the customer I found out that the oven hasnt heated correctly for a long time and the preheat times have always taken forever even before the control issues started. I tested the oven in the bake cycle and found the bake element not heating at all. Because of what the customer stated and the controls already being replaced I am ordering the bake element, harness, and returning with the control before pulling the oven. Ordering W11292248 bake element & W11136132 harness-wire. Office to RS.; ordrng 1 W11292248 (Bake element) and 1 W11136132 (Harns-wire)"
Near Meadowlakes, TX 78654
James
Job Details: 11/20/2020
DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and installed new dispenser and vent assembly. Tested operation and found no leaks after repair and unit functioning properly. Job complete
Near Austin, TX 78701
Jacob
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite to replace part ordered by previous tech. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for ice maker not working. I inspected the unit and work area. I found error code e1 in step 56. I temp tested the freezer and found it at 0 degrees, And the ice maker was at 46. I inspected the evaporator and found the return vent covered with ice. I cleared the ice and found the ice maker cooling down properly. Job complete."
Near Austin, TX 78758
Scott
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for some of the burners not heating . Found burn marks on LR , LF, RF elements . RR burner is working . Ordering switches if needed . Please call to set return .; ordrng 1 W10823729 (LF ) and 1 W11171119 (LR) and 1 WP3149404 and 1 WP8273992 (RF)"
Near Briarcliff, TX 78669
Brandon
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit not drying dishes, found no error codes in diagnostic mode, unit passed every function. Advised customer to use rinse aid and sani rinse. Unit tested good."
Near Liberty Hill, TX 78642
Paul
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I verified the unit was leaking refrigerant at the RC evaporator. I found no refrigerant in the system. I replaced the compressor, RC evaporator, & drain pan. I installed a dye drier and I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A and tested the unit. I had good pressures and a good frost pattern on the coil. The unit is working as designed. Call complete."
Near Jarrell, TX 76537
Cliff
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace ice separator and icemaker. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near McDade, TX 78650
Matthew
Job Details: 11/20/2020
OVEN MAYTAG MET8720DE00 "Arrived onsite for double oven not maintaining heat and long preheat times. Tested unit, was getting 240 at terminal block. Elements tested good for continuity and resistance. Sensor tested at 1098 ohms. Noticed that during the preheat cycle the elements were given 240vac but only for a short period of time. When checked again it was receiving 14vac. Voltage at block was constant. Appears that the control is not sending proper voltage to elements. Need to order and replace control. Will bring pre screened parts just in case. Office to reschedule. ; ordrng 1 WPW10365414 (cntrl-elec)"
Near Georgetown, TX 78628
Cliff
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to diagnose a refrigerator with broken shelves. Found shelf and door bin broken.
Near Pflugerville, TX 78660
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for sealed system repair. I gained access to th evaporator and found it had a leak. I replaced the evaporator. I pulled a vacuum and found no more leaks. I put a measured charge into the system and monitored pressures. I found the evaporator forming a good frost pattern. I found pressures at 0 psi low, 125 psi high. Job complete."
Near Wimberley, TX 78676
Richard
Job Details: 11/20/2020
DRYER ELECTROLUX EIMED55IMB0 "Arrived onsite for the dryer not working properly. During testing found that the control board is not working properly will need to be replaced. Also found that the door is glass is broken and hinge and latch. Will need to replaced entire door. Ordering parts and office to schedule ; ordrng 1 134696901 (frame) and 1 134934900 (gasket, door glass) and 1 137067900 (sub-asmy lens/oute) and 1 137538802 (latch) and 1 137576000 (glass) and 1 809160404 (control board) and 1 PARTRESEARCH (FRONT DOOR ASSEMBLY )"
Near Austin, TX 78748
Robert
Job Details: 11/20/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on job for complaints of noise. Replaced shocks but noise still there. Will need 2 hours to complete. ; ordrng 1 W11316671 (HOSE)
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
MICROWAVE GE PEB1590SM2SS Arrived on site for microwave not heating . Removed unit and tested fuse and door switches. Found primary switch stuck in open position. Removed failed primary switch and installed new. Powered unit on and tested operation. All tested good.
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
WINE COOLER WHIRLPOOL WUW35X24DS02 Arrived on site for cooling complaint. Found switch not activating causing unit to think door is open adjusted bracket unit working as designed.
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
WINE COOLER WHIRLPOOL WUW35X24DS02 Arrived on site for cooling complaint. Found switch not activating causing unit to think door is open adjusted bracket unit working as designed.
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
OVEN KITCHENAID KOST100ESS03 "Arrived on site for oven broil element sparking. Inspected unit and work area. Found broil element broken. Performed diagnostics mode and checked fault codes, none found. Found element will need to be replaced and will need to continue to test. Service and labor $239.99, part is covered by manufacturer warranty, plus tax. Customer approved estimate. Removed failed element and installed new. Performed diagnostics mode and activated bake and broil element. Found both working. Put unit in normal bake mode at 350° and monitored temperature. All tested good.
Near Austin, TX 78704
Jacob
Job Details: 11/20/2020
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit spilling out water. Looked at unit. Tested unit. Could not replicate the water spilling from the u it. Let customer know that the amount of clothes loaded could be an issue. Customer said that they had loaded the unit just under the top of the rim of the wash tub. Called Techline to report findings. Techline agreed with findings. Got Sr#7729332334. No other issues at this time. Job complete
Near Austin, TX 78717
David S
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID WRS311SDHM05 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit cooling and with a good frost pattern. I hooked my gauges up to the unit and found it was over charged. I evacuated the system and pulled a vacuum. I put in a measured charge into the system and found it working as designed. Job complete.
Near Austin, TX 78729
Wesley
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL ADB1400AGB1 Arrived onsite and installed brackets to secure dishwasher which had come loose. All checks good. Unit is now operating as designed.