We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Lakeway, TX 78738
Luis
Job Details: 08/05/2022
"Arrived on site. Diagnosed a defective led module,installed updated led module
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Austin, TX 78745
Matthew
Job Details: 08/05/2022
"Arrived onsite for washer leaking. Upon arrival inspected unit. Ran diagnostics and found 3/2 inlet water temperature fault 8/6 water hazard , overload and stuck button. During test found water leaking from left rear corner. During test found leak coming from water inlet assembly. Replaced inlet assembly and tested. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Dripping Springs, TX 78620
Luis
Job Details: 08/05/2022
Arrived on site. Found ripped right side gasket estimate for repair parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Austin, TX 78723
Luis
Job Details: 08/05/2022
"Arrived on site. Tested water dispenser not dispensing water,ran diagnostics paddle test passed,ran dispenser test in diagnostics passed,exited diagnostics same issue not dispensing water. Called tech support ran test per tech support would ui controls. Freezer cool but not near freezing fresh food evaporator incased in ice per tech support freezer should be close to freezing and if not sealed system issues.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Driftwood, TX 78619
Kevin
Job Details: 08/05/2022
"Arrived on site and inspected washer, found long fill error saved and found cold water flow is low. Found cold water screen is clogged with what appears to be rust. Valve needs to be replaced but Incoming water will need to be corrected before it can be changed. Customer will contact the office when they are ready to have it replaced."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hutto, TX 78634
Vincent
Job Details: 08/05/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found no stored error codes, I did a test cycle and found agitator plate making noises. I inspected the issue and found that the gear case shaft was striped caused by the agitator getting lose. No leaks where observed during service. Job completed."
We serviced a
KENMORE REFRIGERATOR
Model 596.7238341
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint refrigerator not cooling, he explained freezer door stayed open for a while and they noticed it and closed it. I tested temps and RC 50? FC 58?. Tested amp draw from compressor and it was at 2.43amp. Explained to CX unit would need a sealed system repair. CX would contact us if he desires to proceed with the repairs. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WET4027EW1
Near Austin, TX 78745
Kevin
Job Details: 08/05/2022
"Arrived on site and inspected washer and found timer is unresponsive, spoke with SW and while checking timer found a loose connection. After resetting connector washer will now operate properly.
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAU0
Near Sunset Valley, TX 78745
Kevin
Job Details: 08/05/2022
"Arrived on site and unstacked dryer, found dispenser motor is reading 1.69 This is correct, expansion board is also reading 1.6, this is also correct. Confirmed harness between the two is also good, took picture. ran diagnostic cycle and found all functions are operating normally. Recommended to homeowner that A new detergent reservoir be purchased or powder or pods for used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Austin, TX 78721
Joe Z
Job Details: 08/05/2022
"Arrived onsite for NOT PRODUCING ICE AND FRZR SEEMS LIKE ITS NOT COLD ENOUGH . Upon arrival checked temps and got FC 23 , RC 40Ran diagnostics test 142 for FC thermistor and got 20. Test 141 for RC thermistor and got 44, test 145 for ice box thermistor and got 25. Ran test on all components Everything is functioning . Inspected condenser and is clean. Condenser and evaporator fans are both operating. Compressor is warm to the touch and pulling.78 ohms. Contacted SW for assistance. SW recommended having sealed system diagnosed
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Leander, TX 78641
David S
Job Details: 08/05/2022
Arrived on site for washing machine filling up when not in use. I inspected the unit and work area. I tested voltage to the valves and found none while in standby. Indicating a valve is weeping. I installed a new valve and tested it. It is now working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HEB
Near Lampasas, TX 76550
Gerry C
Job Details: 08/05/2022
Arrived to instal previously diagnosed and ordered parts. I applied her to the replacement FC door gasket to ensure all shipping creases were removed and then removed and replaced. I verified the seal was restored to normally accepted condition. I removed and replaced the RC door switch and the interior lighting resumed operation. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS2
Near Salado, TX 76571
Kimo
Job Details: 08/05/2022
"Arrived onsite for range with switch issues and the control not responding to button presses. Upon inspection I worths that the control would work Intermittently, and the far right infinite switch and the far left infinite switch were burning out.
We serviced a
KENMORE REFRIGERATOR
Model 795.72053.112
Near Briggs, TX 78608
Gerry C
Job Details: 08/05/2022
"Arrived to add in for dispenser not working. I found the communicating rod in the door flap assembly and fallen out of place and after correcting, the unit operated as designed. Less than 10 minute repair and second appliance
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, TX 78732
Scott
Job Details: 08/05/2022
"Arrived on site for dish washer not draining . Ran drain cycle , drain motor is coming on . Removed drain hose off disposal, reran drain into a bucket . Unit is draining . Customer has two dishwashers tied into disposable . Quic pic of installation.No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Kingsbury, TX 78638
Andrew
Job Details: 08/05/2022
"Arrived on site to test unit for not filling with water and automatically draining. Found over flow float was sticking way up causing unit to think it was full of water. Set float back into place properly, tested unit, unit now working as designed. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Luis
Job Details: 08/05/2022
"Arrived on site for frost in freezer. Checked door seal good,raised freezer door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV05
Near Temple, TX 76502
Kimo
Job Details: 08/05/2022
Arrived onsite for refrigerator with temperature issues in rc upper inspection I found that the unit was in defrost when I got there. I check the evap fan found that it ran checked the thermistor and found it to be good and Watch the Evap develop a good frost pattern after the unit came out of defrost. The compressor and condenser fan were both running as well. I then checked the refrigerator thermistor and found that to be good too then I tested the damper and found that it opened and closed properly no strange noise. Diagnostics inconclusive. I advised customer to monitor the temps over some time about a week or so and get us back out immediately if they find anything out of the ordinary.job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Austin, TX 78728
Scott
Job Details: 08/05/2022
Arrived on site for gap on around cooktop and countertop. Wall oven is installed under unit . Between gas lines and power cords unable to shift cook top over . Explained to customer this is an install issue .. No gas leaks detected. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78727
Scott
Job Details: 08/05/2022
"Arrived on site , replaced valve ,water line heater , facia ,UI. Power reset unit . Ran harvest and fill test . All checked normal. No IM error codes . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78754
Matthew
Job Details: 08/05/2022
Unit in 5203- Arrived onsite for washer leaking. Upon arrival inspected unit. Ran test and prepared for leaks. Ran auto test and all passed. Inspected underneath unit and no leaks. Ran normal cycle and passed. Inspected underneath unit and found not a single drop of water. Did find white residue on floor under washer. Looks to be dried detergent. Customer may be using too much detergent. Customer should only be using two table spoons of HE detergent per load. Customer instructed on detergent use and proper loading.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78754
Matthew
Job Details: 08/05/2022
#8144 gate code. Arrived onsite for washer making noise during spin. Upon arrival inspected unit. Nois was apparent in spin. Disassembled unit and found failed gearcase. Replaced gearcase and tested. Unit is now functioning properly. Maintenance will adjust leveling when moved to permanent location. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78753
Matthew
Job Details: 08/05/2022
Arrived onsite to replace faulty heating element per special project. Replaced element and tested. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78759
Scott
Job Details: 08/05/2022
Arrived on site for door flopping down . Found left side spring had come off hinge . Reinstalled spring and latched in back . Door is now opening properly. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78758
Matthew
Job Details: 08/05/2022
Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Ran harvest and unit was not responsive. Power cycled unit and tried again and no response. Checked voltage and was good. Receded ice maker replacement. Replaced ice maker and tested. Unit harvested and filled correctly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Austin, TX 78757
Matthew
Job Details: 08/05/2022
Arrived onsite for dishwasher not functioning correctly. Upon arrival inspected unit. Ran unit through several test cycles and all passed. Ran several normal cycles and all pass. Could not duplicate any issues. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL00
Near Austin, TX 78746
Matthew
Job Details: 08/05/2022
Arrived onsite to replace previously diagnosed parts. Replaced shims to back right corner. Replaced shim. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 08/05/2022
"Arrived on site. Replaced defective freezer door checked door seal good,tested water dispenser good."
We serviced a
JENN-AIR WINE COOLER
Model JUWFR242HL01
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2022
"Arrived on site to install previously diagnosed and ordered part. Due to one of the rack slats failing, I removed and replaced the rack and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Georgetown, TX 78626
Lou
Job Details: 08/05/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gearcase, cam and belt and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Lou
Job Details: 08/05/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the vent and dispenser leaking, I removed and replaced the vent/gasket and dispenser and tested. Unit is operating as designed. No leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS0
Near Georgetown, TX 78626
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Austin, TX 78724
Joe Z
Job Details: 08/05/2022
Arrived onsite to install previously diagnosed parts. Installed new vent. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Round Rock, TX 78665
Cliff
Job Details: 08/05/2022
Arrived on site to replace doors for refrigerator replaced both rc doors and name badge. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a range with gas odor when baking. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and normal odors to expect due to spark style ignition. Documented with whirlpool safety team and job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is freezing in the rc. Found diffuser not opening and closing properly. Replaced diffuser and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78723
Joe Z
Job Details: 08/05/2022
"Arrived onsite for F9-E1 long drain, upon arrival inspected unit and found bellow filled with water. Ran diagnostics cycle. Unit operated correctly and drained correctly. Bellow is draining slowly. Found lots of debris on bellow cleared all debris and water flows out smoothly. Cleared error code and Test unit and now all water clears correctly and door unlocks correctly. Error code no longer shows up. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Austin, TX 78723
Joe Z
Job Details: 08/05/2022
Arrived onsite for dripping water. Upon arrival tested unit and found water dripping from fill valve. Inspected bellow and is good. Checked drain cycle and did not leak. Inspected dispenser and is good. Need to replace valve. Replaced valve and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Austin, TX 78721
Joe Z
Job Details: 08/05/2022
Arrived onsite for Dishwasher doesn't drain fully.upon arrival inspected unit and found a little more than normal water at filter area. Ran drain and all remaining water drained. Found debris in drain pump causing a slow flow of water during draining cycle. Cleared debris and test unit. Unit now operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/05/2022
"Arrived on site and replaced heating element per service pointer special project, ensured it is not leaking, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Lakeway, TX 78734
Kevin
Job Details: 08/05/2022
"Arrived on site and replaced heating element per service pointer special project, ensured it is not leaking, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Austin, TX 78745
Kevin
Job Details: 08/05/2022
"Arrived on site and inspected refrigerator and found it is cooling, inspected compressor area and found drain hose has fallen off and is stopping condenser fan from spinning. Compressor is very hot to the touch and showing 140? on the surface. Cleared condenser fan and it is now running. Reattached drain hose. If issue continues a new drain hose may be needed and or a drain pan, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78726
David S
Job Details: 08/05/2022
Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1154096. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Taylor, TX 76574
Vincent
Job Details: 08/05/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested unit and its opals designed. No leaks where observed during service. Job completed.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Round Rock, TX 78664
Vincent
Job Details: 08/05/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint was display partially out. I replaced the display control and tested. Unit is now operating as designed. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Leander, TX 78641
David S
Job Details: 08/05/2022
Arrived on site for ice maker not working. I inspected the unit and work area. I tried to jump the ice maker and found it wouldnt cycle. I gained access to the harness and found it partially up clipped. I reseated the harness and tested the ice maker again. It harvested and filled with water. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78730
Leonardo
Job Details: 08/05/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a dishwasher that is leaking. Found vent gasket missing and installed new gasket. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Found aftermarket filter preventing water flow through unit. Advised customer on findings and to use everdrop filter as recommended by manufacturer. No repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Canyon Lake, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for squeaking noise, tested unit, found exhaust rubbing against unit frame causing squeaking noise adjusted exhaust, tested unit, unit now running as designed advised customer that if the noise comes back to call use back at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Killeen, TX 76542
Kimo
Job Details: 08/05/2022
"Arrived onsite for a washer that will not advance to spin cycle. Upon inspection I found that the hot water was not turned on. I corrected this and ran a quick wash cycle and found that the unit was operating as designed. Upon further inspection I found that the gearcase,cam, shifter and belt look good. I checked for stored code and found that the was a f1e1 code main control fault. I replaced the control and tested unit and and found unit operating as designed no leaks Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Lampasas, TX 76550
Gerry C
Job Details: 08/05/2022
Arrived to inspect flames not adjusting. I found the low flame height required adjustment to match LPG and corrected all the burners. During service I found the LPG provider had filled the CXs tank with propane that did not have an odor and I advised the CX that they need to contact the supplier immediately to have the issue corrected. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Jarrell, TX 76537
Kimo
Job Details: 08/05/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new cap and ran diagnostic cycle and found unit operating as designed. I also ran a quick wash cycle and found the same. No leaks. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for sparking, tested unit found it heating water properly, no unusual noise detected, inspected all cabinet for burn spots, non found, inspected harness did not find any issues, customer stated that he seen sparks on the left side of unit, currently there is no wiring on that side, inspected magnetron and wave guide, no issues found, ran unit for 2 minutes, it running as designed, called safety and reported my findings, SR# 7734270936, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for F6E3 error code, tested unit found code present, control sending voltage to console but is not communicating properly, replaced control, tested unit , unit now functioning as designed, put unit into diagnostics, all components tested good, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for F8E4 error code, tested unit found unit in constant drain, inspected float switch and found a loose connection on float switch secured connection, and pump stopped draining, ran diagnostics cycle and all components passed, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for refrigerator, inspected unit and work area. Removed old door and replaced with new door and transferred all component needed. Removed protective film and ensured no scratches on door. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for refrigerator to cooling, inspected unit and work area. Found RC chamber fan not blowing. I gained access to fan and found it disconnected. I plugged fan and tested and unit is now operating as designed at this time. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78626
Vincent
Job Details: 08/05/2022
"Arrived on site for dishwasher, inspected unit and worn area. Found door stoppers torn, I replaced with new ones and tested.. unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Andice, TX 78628
Vincent
Job Details: 08/05/2022
"Arrived on site for vent hood, inspected unit and work area. Tested vent hood and found low speed wire not connected in the harness. Reconnected the harness properly and tested, vent hood is now operating as designed. Job completed."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater fully functional and unit was actively defrosting at time of service. Advised customer that door may not have fully closed at some point causing the issue. Customer to thaw unit for 24hrs prior to use and has signed waiver.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Cedar Park, TX 78613
David S
Job Details: 08/05/2022
"Arrived on site to replace the broken cabinet seal. I inspected the unit and work area. I found the insulation sticking out and the cabinet seal deformed. I pulled the unit out and reset the insulation, I replaced the cabinet seal. I reinstalled the unit, I had the customer inspect the installation and she approved. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78732
Scott
Job Details: 08/05/2022
"Arrived on site for tub being off balance after large rug being washed . Ran diagnostics and got off balance ,motor and latch error codes . Found when unit went off balanced it had knocked latch out of position . Fixed positioning of latch .Ran diagnostics wash and gear case is making a lot of noise as well as a lot of play in basket . Can rock basket in tub . Will need new gearcase and hub . Customer declined service at this time .
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kyle, TX 78640
Andrew
Job Details: 08/05/2022
"Arrived on site to replace heating element per special project. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Andrew
Job Details: 08/05/2022
"Arrived on site to test unit for completely powering off after a few seconds of running. Was able to replicate issue. Found exhaust fan was humming. Removed cover and found piece of wood seizing motor. Replaced power filter, tested unit for 1,2 and 3 minutes. Unit working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Dale, TX 78616
Andrew
Job Details: 08/05/2022
Arrived on site to test unit for long dry times. Found restriction in ventilation preventing air from circulating properly. Advised customer to have ventilation cleared. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Lockhart, TX 78644
Andrew
Job Details: 08/05/2022
"Arrived on site to test unit for sparking. Found purple wires pinched between cabinet and rear cover. Spoke with safety and advised harness replacement would fix issue. Replaced harness, tested unit to 350, unit working as designed. Job complete. SR#7734210526"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kingsbury, TX 78638
Andrew
Job Details: 08/05/2022
"Arrived on site to replace element per special project. Replaced heating element, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Andrew
Job Details: 08/05/2022
"Arrived on site to test unit for not draining. Found knockout on disposal was not removed. Removed knockout, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Canyon Lake, TX 78130
Andrew
Job Details: 08/05/2022
"Arrived on site to inspect unit for damage to door. Found small ding on bottom of door. Spoke with MS and got approval to replace door. Replaced door, tested unit, unit working as designed. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78739
Leonardo
Job Details: 08/05/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete no leaks present at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78739
Leonardo
Job Details: 08/05/2022
Arrived on site to replace heating element due to special project. Removed bottom rack before pulling unit out and saw tub damaged on left back side. Showed customer pre-existing tub damaged before pulling unit out or doing any work. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Buda, TX 78610
Leonardo
Job Details: 08/05/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Leander, TX 78641
Paul
Job Details: 08/05/2022
Arrived onsite for a range with a burner knob falling off. I found the inner part of the knob cracked causing the issue. I replaced the knob. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV
Near Austin, TX 78724
Joe Z
Job Details: 08/05/2022
Arrived onsite for Microwave not heating anything up. Upon arrival test unit with cup of water. Unit did not heat. Checked interlocks and are good. Found arc marks in cavity. Need touch up paintNeed to replace high voltage parts. ; ordrng 1 8212473 (Paint)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78726
David S
Job Details: 08/05/2022
"Arrived on site for fridge not cooling, compress diagnosed from another company. I inspected the unit and work area. I found the unit plugged in and the compressor running. I found both compartments at room temperature.I found the compressor extremely hot. I used a watt meter and while the unit ran in normal operation it only pulled 50 watts with the compounding. Indicating a high side leak. The unit does need a sealed system. I am ordering all parts needed. The office will reschedule when we have eta on the parts. ordrng 1 W10865322 (Rc evaporator) and 1 W11035643 (Fc evaporator) and 1 W11548259 (Condenser)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near New Braunfels, TX 78132
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for not making enough ice, tested u it found recirculating pump not sensing water level, over filling reservoir , Reservoir drain pump is seized, filter head is leaking water; ordrng 1 W11542867 (Rec pump) and 1 W11542868 (Reservoir pump) and 1 W11266112 (Filter housing) and 1 W11034363 (Control) and 1 W11126268 (Wiring harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78749
Leonardo
Job Details: 08/05/2022
Arrived on site to test unit for unit not cleaning correctly. Test unit and found bad sump and motor and adjuster for upper rack; ordrng 1 W10712395 (Adjuster kit)
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/05/2022
"Arrived on site to test unit for no heat In oven, tested unit found good voltage at terminal block bake and broil elements are good as well, but not receiving voltage to elements, will need control to fix issue, ordering control, office to reschedule ; ordrng 1 W11567348 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Luis
Job Details: 08/05/2022
"Arrived on site for no cool and lights. Diagnosed defective freezer led module,led replacement covered by service pointer. Compressor and fans running,removed both covers ran diagnostics test 4 no frost forming on either evaporator found small trace of dye on fresh food evaporator ordering compressor and evaporator repair covered by manufacture sealed system warranty. Customer will need to have unit removed from enclosure at time of repair visit picture uploaded; ordrng 1 W11601310 (Led) and 1 W10832994 (Compressor) and 1 W11575003 (Valve) and 1 W11492867 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Austin, TX 78739
Luis
Job Details: 08/05/2022
"Arrived on site for not dispensing ice. Removed container tested impeller found shaft on motor stripped unit will need motor,impeller,spacer and divider ordering parts. ; ordrng 1 W11310391 (Motor) and 1 W11378860 (Spacer)"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Georgetown, TX 78633
Lou
Job Details: 08/05/2022
"Arrived on site to inspect cooktop error codes. Upon further inspection, I found the unit display showing F47. Following the service pointer #W10556232, the unit module will need to be replaced. I am ordering the module and office to schedule return service due to the availability of the part. ; ordrng 1 W10857232 (Module)"
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Georgetown, TX 78633
Lou
Job Details: 08/05/2022
"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found in medium and high speeds, the wheels sound slide, it is rubbing on something. Removed the blower motor/wheel assembly and found the blower wheel is cracked. I found the part prescreened for today was damaged in the box. I am ordering the blower wheel and office to schedule return service due to the availability of parts. Unit left unplugged for safety.; ordrng 1 W11099714 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Georgetown, TX 78633
Lou
Job Details: 08/05/2022
"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack right rear rub wheels were missing. Also found the right track damaged. I placed the unit in diagnostics showing F4E3 error code. Cleared the code and continued with testing and found the unit not getting water due to the water source being turned off. Turned water on and continued with testing. Unit is operating as designed and motor sounds good/strong. I am ordering the tub wheels and track and scheduled return service for 08/11/22. No water leaks observed during service.; ordrng 2 WP8575897 (Tub wheel)s and 1 WP3385089 (Right track)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78723
Joe Z
Job Details: 08/05/2022
Was moved to apartment 3034F7-EA motor disconnected . Test unit on spin. Seems like motor tries to spin but makes like a metallic sound . Spoke with SW and after series of test on stator Recommend replacement of stator. Also ordering rotor and harnes. And returning with control . SW is ordering harness.Office to reschedule ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found unit not registering empty bin. Issue caused by ir controls or ui or possibly both. Office to have repairs authorized and set return appointment. ; ordrng 1 W10898445 (Ir control) and 1 W10870822 (Ir control) and 1 W10864261 (Ui kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 08/05/2022
Arrived onsite for LIGHT OUT IN FRIDGE COMPARTMENT. Upon arrival inspected unit and found top light module in RC is out. Inspected switches and are ok. Need to order module. Office to reschedule ; ordrng 1 W11602886 (Module)
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Lakeway, TX 78734
Kevin
Job Details: 08/05/2022
Arrived on site and inspected trash compactor and found doorhandle points did not match with door panel. Sent pictures of measurements to DW and will order a new one.; ordrng 1 9872187S (Door panel) and 1 W10318877 (Handle spacer) and 1 W10242600 (Handle assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Round Rock, TX 78665
Vincent
Job Details: 08/05/2022
"Arrived on site for microwave, inspected unit and work area. CX explained screen sometimes it doesnt work and also loud noises. I tested unit and found the mag making humming noises. I will be ordering the control with screen and also replacing the mag all at once. Office to reschedule CX for 08/18/22 AM, CX is requesting for VH ONLY. ; ordrng 1 W11545876 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
David S
Job Details: 08/05/2022
"Arrived on site for washing machine not working. I inspected the unit and work area. I found fault codes F3e1 pressure system failure, F9e1 long drain, f7e5 shifter fault. I gained access to the gearcase and found the lower harness damaged. I repaired the harness. And put the unit through a diagnostics cycle, I found the unit not shifting or draining, I found the control not sending proper voltage. We will return with the control and harness to repair the unit. The office will reschedule.; ordrng 1 W11545744 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Leander, TX 78641
David S
Job Details: 08/05/2022
"Arrived on site for dishwasher not cleaning the dishes, I inspected the unit and work area. I found fault code F1e1 pilot stuck open. I ran a diagnostics cycle and found the unit filling with water and the wash motor coming on. I gained access to the control and found the unit reviving proper voltage. I ran the unit in normal operation and found it filling and the wash motor coming on. I am ordering a control to complete the repair, as the pilot relay is intermittently working. The office will reschedule when we have eta on the part. ; ordrng 1 W11305308 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Harker Heights, TX 76548
Kimo
Job Details: 08/05/2022
Arrived onsite for for a MW with no power. Upon inspection I found good power at the plug but no power at the control. I check the fuse and found that it had blown. I am ordering 2 fuses just in case. And set return to 08/11/22.; ordrng 2 W10138793 (Fuse)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Kempner, TX 76539
Gerry C
Job Details: 08/05/2022
"Arrived to inspect noise. I found the FC evaporator motor/fan was intermittently making a rattle and will require replacement. During inspection I found the left RC door was warped over 5/16 in, from top to bottom and will require replacement. Office to order parts and contact the CX for return service. No leaks observed during service. ; ordrng 1 W11518736 (LH RC Door, SS) and 1 WP67006337 (Fan) and 1 W11578030 (Evap Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
Kimo
Job Details: 08/05/2022
Arrived onsite for dishwasher that is not drying dishes properly. Upon inspection I found that then cx was not using rinse aid which will hinder the drying performance of the unit. I advised cx to start use rinse aid then I ran a diagnostics cycle and found the unit operating as designed but I noticed some heat transfer happening into the countertop. Which lead me to find that the shield/insulation was missing. I am ordering the shield as it will help keep the heat inside the tub helping the dryer performance of the unit. Office to reschedule.; ordrng 1 W10896113 (SHIELD)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
Kimo
Job Details: 08/05/2022
Arrived onsite for dishwasher that is not drying dishes properly. Upon inspection I found that then cx was not using rinse aid which will hinder the drying performance of the unit. I advised cx to start use rinse aid then I ran a diagnostics cycle and found the unit operating as designed but I noticed some heat transfer happening into the countertop. Which lead me to find that the shield/insulation was missing. I am ordering the shield as it will help keep the heat inside the tub helping the dryer performance of the unit. Office to reschedule.; ordrng 1 W10896113 (SHIELD)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pflugerville, TX 78660
Cliff
Job Details: 08/05/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found compressor not starting and replaced start device. No change in operation and compressor will need to be replaced to complete repairs. SW ordering parts and office to set return appointment. ; ordrng 1 R600 (Sw ordering parts.)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Austin, TX 78759
Scott
Job Details: 08/05/2022
"Arrived on site for dishwasher control not responding to commands . Ran diagnostics and got 2-1 &5-1error codes . Delay wash button is not responding at all , other buttons are responding after several attempts. Ordering UI and door seal . Latch if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W10905154 (Ui) and 1 W10653840 (Latch) and 1 Autho and 1 W11050927 (Door seal)"