Arrived onsite for IM not working. On inspection the water and were not working. Found the inlet valve was working.i went to the water reservoir and found it frozen. I defrosted it and used perma gum from truck stock (212642) . The unit is operating as designed and no water leaks detected during service.

On arrival verified complaint of F2E1. Unit will need console. Ordering 1x W11527488 office to reschedule when part available.; O-emld tckt

"Arrived on site for knob broken off. Upon arrival, inspected unit and found front left infinite switch has failed and knob cannot attach. Need to replace front left infinite switch. Ordering switch. Office to reschedule. ; ordrng 1 W10857622 (Front left infinite switch)"

Arrived onsite for concerns about oven ignition noises and flame color on the cooktop. Tested and provided customer instructions on design. All checks good.

On arrival verified complaint of unit making noise. On visual inspection found rotor bolt fell out. Disassembled stator system to make sure gearcase isnt leaking oil. Unit is in good shape and bolt is not damaged. Reassembled unit and retested. No more noise identified and unit components all activated correctly. Unit is working now.

Arrived on site to test unit for microwave power error. Replaced board test unit and unit test good job complete.

Arrived onsite for previously diagnosed parts. Installed the heating element into the unit and test it. On inspection found no water leaks and talking with the customer and they said have not had any leaks since the switch to liquid soap. The unit passed the diagnostic cycle with no issues.

Arrived onsite for a refrigerator to replace a damaged RC door. I confirmed the dent in the door and took a photo. I replaced the door and badge. Call complete.

"Arrived on site to test unit for noise. Customer presented video of issue, sounds like it is the damper control. Confirmed the issue by activating damper control in diagnostics, damper motor is seizing up. Replaced damper and tested, unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect unit for loud noise and condensation. Found control damper not closing properly. Replaced damper and added permagum to area where air may be escaping. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived on site for washer needing previously diagnosed latch and control. Upon arrival reconfirmed issue and installed parts. Tested unit and found no leaks and washer working as designed. Call complete

"Arrived on site for not drying. Upon arrival, inspected unit and observed no rinse aid has been used. Ran diagnostics and there are no saved error codes. Ran automatic test and element is pulling correct amperage and operating correctly. Also noticed no hot water entering unit. At beginning of cycle. Instructed customer about using rinse aid, placement of dishes and importance of having hot water to begin cycle. Also advised customer that plastic dishes will always have moisture. Unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to test unit for long dry times. Tested unit with vent test and found vent is completely restricted. Advised customer to clean the vent out ASAP and to not use unit until that is done. Unit is heating. Unit is running as designed, job complete."

Arrived onsite for trouble igniting during bake cycle and found adjustment to the ignitor stem was needed. Made adjustment to better gap the spark. Unit is now operating as designed.

"KUIX535HPS01 Arrived to inspect no production. The customer advised production has always been questionable and recently, had completely stopped. Testing revealed the circulation pump inoperative and during subsequent tests, the reservoir drain pump stopped operation. I found the pump secondary from the transformer as an open circuit and suspect the issue occurred as the transformer heated up. I purposefully left the transformer unplugged from line VAC and loads. The lift pump and control were still operative to prevent any water issues. I am ordering the transformer, which should be installed first and then adding the control and re-flowing other parts, in case of need. No leaks observed during service. ; ordrng 1 WPW10485951 (Transformer) and 1 W11034363 (Control)"

"Arrived on site for a dryer that has a burning smell. Inspected unit and work area. The customer advised that the unit started making a noise and it has been producing some sort of burning odor. I tested the unit and confirmed the sound coming from the drum. I spun the basket by hand and found the sound still being made. I disassembled the unit and did not find any evidence of any wires burning. I gained access to the blower wheel and found a hand towel and a sock Stuck in the blower wheel housing, causing the noise and smell. I removed the obstructions and checked all rollers and belts. Found everything else intact and a little bit of burnt lint on top of the heater housing. I removed the lint and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite for a range displaying an F1E0. I found good voltage to the control. After cancelling out the error after a few minutes it would return. I replaced the control. Call complete.

"Arrived on site to inspect unit for clothes still being wet at the end of the cycle. Upon arrival found drain hose over 6 inches down exit, as well as drain hose itself appears to be over 5 foot in length and doubles over along the ground behind the unit. Found water just sitting in excess tubing. Customer stated typically first load is fine but if 5 washes are done in a day the end result is way worse. With customers permission shortened drain to get rid of excess places water could stand, tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived on site to test unit for unit not washing. Test unit and found and wash motor. Replaced sump and motor test unit and unit test good job complete.

Arrived on site to test unit for gas smell and smoking. Found smoking normal from first used and no gas smell present. Builder was there while we ran a test job complete.

"Arrived on site for making a loud grinding sound. Upon arrival,ran diagnostics and there are no saved error codes. Ran a drain and spin test, unit makes a clanking sound about 4 times when actuator switches from agitation to spin. Raised unit to inspect lower components. Found actuator has failed causing cam to fail. Need to replace cam and actuator. Replaced cam and actuator and test unit. Unit is now operating as designed. No leaks present at this time. Job complete"

Arrived on site to diagnose washer making noise after start of cycle. Customer showed me video which sounded like cam grinding. Checked bottom end and found plastic dust from grinding cam not locking in teeth. Replaced cam and belt. Verified proper operation. Advised to reduce load side since belt had been slipping. Repair completed.

"Arrived on site for center burner not operating. Upon arrival,test unit. Igniter is operating correctly,burner has failed. Am getting correct gas flow through orifice.Need to replace burner head. Replaced center burner head and test unit. Unit is operating as designed. No gas leaks detected. Job complete"

Arrived onsite for venthood fan motor on high only. On inspection found that the switch is broken and that it slide 1 direction only. Ordering a switch slide and the bezel that is cracked. Office to reschedule when all parts arrive. ; ordrng 1 W11569415 (Switch slide) and 1 W11387938 (Bezel)

Arrived on site for poor drying performance. Didnt find any airflow restriction. Found moisture sense reading off . Ordering sensor and control . Call to set return ; ordrng 1 WP8577274 (Thermistor) and 1 W11545746 (Sensor)

"Arrived on site to install previously diagnosed and ordered part. Due to the dispenser being full of mold, I removed and replaced the dispenser assembly and tested the unit. Unit is operating as designed and no water leaks. Job completed."

"WRQA59CNKZ Arrived to inspect door damage issue. I found the left RC door with two dents. The unit will require p/n W11477025. The left FC had a scratch at the lower end, near-center and I removed and replaced. Office to order part and contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W11477025 (RC Door, Left, SS)"

"Arrived on site to test unit for erratic behavior. Customer stated unit stopped working a few days ago, but last night it ran a cycle fine. Tested unit found F8E4 error code stored in the system. Inspected overflow switch and found soapy water in the drain pan indicating an over sudsing issue. Customer has had this issue before, advised customer to use less soap if that doesnt fix issue, advised customer to try a different soap. At this time all components are engaging properly. Unit is running as designed, no leaks detected, job complete."

"Arrived on site for unit making a loud snapping noise when making ice . Ran diagnostics couple times. Let unit make a sheet of ice . Found snap noise is sheet of ice hitting bumpers on grid cutter . Informed customer this is normal, and no repair can fix that . No water leaks detected at time of service . Called tech line just to document. SR 7738807196."

"Arrived on site to diagnose refrigerator not dispensing water or ice. Found unit is making smaller cubes, and is trickling water out. Cusrimer had not replaced filter since they got the unit. Removed filter and tested. Found proper flow with filter removed, indicating a clogged filter. Advised to replace filter. Unit should be working as designed with a new filter. Repair completed."

Arrived onsite for unit with F9E1 error. Put in diagnostics and confirmed error code F9E1 long drain and F7E1 wash motor failure. Needed motor assembly replacement. Found installation required trim to be removed so that unit could be pulled for service. Customer signed Signed waiver . Removed trim successfully and replaced motor assembly. Tested and unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for previously diagnosed parts. Installed the brackets and screws to secure the dishwasher to the cabinet. No water leaks

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the left FC door damaged at the bottom left corner (photo). I arrived with the right RC door and nameplate. I am ordering the left FC door and office to schedule return service once the door arrives. No water leaks observed during service.; ordrng 1 LW10904379 (Left FC door)"

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found a dent in the lower section of the RC door (photo). I removed and replaced the door and transferred the door handle and shelving to the new door and installed a nameplate to the door. Tested operations and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to replace latch and harness diagnosed on previous trip. Found severed wire at moles for door switch, harnesses brought with me are not the intended part. Attempted to fix moles with no luck. Ordering correct harness W11509207 and will return. Office to reschedule. ; ordrng 1 W11509207 (Lower harness)"

Arrived on site to follow up on range not reigniting at random. Sometimes during bake cycles the unit will click and not reheat. I tested the unit and could not duplicate any instances of failing to light. I added some tape and moved the igniter wire away from the drawer to ensure no sparks would arc to the pans or drawer. Unit ignites on the first click every time. Advised customer that if the issue returns we can replace the igniter and wire since gas supply is showing no signs of weak pressure or flow. Repair completed.

Arrived on site for refrigerator not cooling. Upon arrival found large defrost issue in fc evap area. Found thermistors working but defrost harness and ui werent working in sync. Replaced hv and ui controls and harness after removing all ice. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived on site to replaced sump and motor. Replaced motor test unit and unit test good job complete.

"Arrived on site for washer not staying lvl, or spinning out cloths fully(per customer on arrival). Upon arrival found lidswicth, valve and timer all working as designed. Disassembled unit and found the clutch, brake, and gearcase, and coupler all failing as well as all spring had lost their tension. Ordering the following parts W10820043 basket drive, WP63292 washer, WPW10080230 c-clamp ring, 285353 retainer clip, 285785 clutch, 3360629 gearcase, WP8577374 seal, 285811 agit cam, WP63907 (3x) springs, WPW10250667 counter spring, 8316845 lvl spring, and previously sent coupler to complete repairs. Rescheduled customer for 04/09/24 ; ordrng 1 W10820043 (Basket drive) and 1 WP63292 (Washer) and 1 WPW10080230 (C clamp) and 1 285353 (Retainer) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 WP8577374 (Seal) and 1 285811 (Agit cam) and 3 WP63907 (Springs)s and 1 WPW10250667 (Counter spring) and 1 8316845 (Lvl spring)"

Arrived on site for fridge not making ice . Customer stated it stopped making ice . Ran diagnostics got e3error and IM not in home position . Ran harvest test and fill . All checked normal. Did power reset . No water leaks detected at time of service.Advised to monitor IM . Job complete

Arrived onsite for no ice and determined the ice maker was in the off position. Forced cycle. Unit operating as designed.

Arrived onsite and tested unit for no ice and found icemaker would not cycle. Ordering icemaker to repair. PSP item; ordrng 1 W11455232 (Icemaker)

"On arrival replaced door inter locks and fuse. Unit then blew the fuse again. Used inline breaker tool and found with door open it will power up. Close the door and it will blow the fuse. Called WP spoke to Joe at TL 7738810726. Found l1 black to common was grounded out. During isolation of harness a black wire at line filter and main control we found the harness is open. And it is grounded out. Switches all checked good and wired correctly, all loads checked resistance correctly. Unit will need a new harness.rescheduled for 4/16; ordrng 1 W11302364 (Main harness)"

"Arrived on site to replace door due to dent on top left of unit, confirmed model/serial. Replaced door, tested unit, unit is running as designed. No leaks present at this time. Job complete."

"Arrived on site for a dishwasher that is making abnormal sounds during operation. Inspected unit and work area. The customer advised the unit makes a humming sound intermittently through the cycle. The customer showed me a video of the sound, and it sounded like the wash motor diverter changing positions While it was still spraying. I ran the unit three diagnostics and did not find any store to error codes. Around the unit through an auto test in the unit ran as designed. I called Whirlpool Techline and spoke to Joe SR# 7738810041. He advised that dishwashers in and of themselves making noise, and that the noise will vary between dishwashers. He did verify that the unit is completing each and every cycle and his cleaning dishes. He advised not to make any repairs as he was not really sure that replacing any parts would make any difference with the sound with the dishwasher. They also advised that food particles and sides also get pushed through the spray arms that can cause abnormal sounds. Advised all this is normal operation and advised to have the customer call back if the sounds get worse or they lose any functional abilities on the machine. He advised to make no repairs at this time. Call complete."

On arrival verified complaint of major ice build up at ice maker and water hammer as well as water on floor. Water on floor was found to be a drain tube not connected. Reattached drain tube. Water hammer was caused by water valve. Replaced the water valve and noise went away. Major ice build up was water valve leaking. Cleared all the ice out and tested ice maker p. Icemaker failed to function. Ordering ice maker as last part needed. Reschedule for 4/9; ordrng 1 W11700250 (Ice maker)

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I disassembled the unit and removed and replaced the cabinet and suspension rods and reassembled the unit and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. Leveled the unit and retested and it continues to operate as designed. No water leaks observed during service, job completed."

Arrived on site to test unit for unit giving F3E1 bad control board. Ordering new board and ui office to reschedule ; ordrng 1 W11672039 (Control board) and 1 W11632709 (Ui panel)

"Arrived onsite for refrigerator lights not working. On inspection found the fc light burnout, the light was foamed in and was very difficult to get out. Got the old out and installed the new light in the unit. All the lights are working as designed and no water leaks detected during service."

"Arrived on site to test unit for no ice production. Upon inspection found IM was turned off. Customer stated she was trying to fix it and mustve turned it off. Tested IM in diagnostics and found IM tray thermistor reading open. Replaced IM and tested unit, unit is now harvesting and filling properly. Unit is running a designed, no leaks detected, job complete."

Arrived onsite for freezer door not opening properly. Inspected and found left slide rail was the issue. Ordering rail. Bringing back adapter. Set to return for the 11th. ; ordrng 1 W11658403 (Slides)

"Arrived on site for not dispensing water. At time of visit water working issue could be due to tank freezing,adjusted settings,found a defective dispenser cover and ripped gasket ordering cover and gasket. ; ordrng 1 WPW10594329 (Damper control) and 1 W11519867 (Cover) and 1 W10830162 (Gasket)"

Arrived on site for dryer not stopping when activated. Upon arrival found door switch intact. Found timers internal gears broken and not rotating around and replaced timer. Also found clog in venting of home and recommended customer get a dryer vent cleaning to prevent heating failures. Found dryer stopping and timer rotating as designed. Call complete

Arrived on site to replaced latch. Replaced latch test unit and unit test good job complete.

Arrived on site for washer making a loud noise. Upon arrival confirmed issue. Found oil leaking from gearcase and slider missing magnet plugs. Replaced gearcase and slider and tested unit. Found no leaks and unit working as designed. Call complete

"Arrived on site with parts needed for gearcase replacement. Had to break off agitator and used cutting wheel to remove bolt. Replaced agitator, suspension, actuator, cam, hub, and agitator. Ran calibration. Verified operation. Call complete."

WRF555SDFZ16 arrive to complete repair. I was able to fit the custom washer to lift the left door to allow full contact with the ice bin to FC door gasket and prevent excessive airflow from getting into the ice bin area. The previous gasket gapping was corrected and the unit operated as designed. No leaks observed during service.

Arrived onsite and replaced the rails. All checks good. Unit is now operating as designed.

On arrival found ice door flap was stuck open. Disassembled and found no visible reason for door to stick to plastic. After freeing door tested multiple times and found no issues. Door opens and closes properly. Cleared ice bucket of ice. Job complete. No leaks detected during service.

Arrived onsite for refrigerator not cooling. The fc and the rc were room temperature. Gain access to the compressor and found it extremely hot. Did an amp draw and it would spike to 14 amps and then go down to 7.6 amps then to 0 amps. It would try several times with the same result. Ordering a SS for the unit. ; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 2hours (2 hours)

Arrived on site for washer with broken agitator. Upon arrival confirmed issue and replaced agitator. Found unit working as designed. Call complete

"Arrived on site for a range that is not holding temperature. Inspected unit and work area. The customer advised they just bought this unit and they have not been able to get this unit to work properly since they bought it. She advised that she cooks a lot of desserts, and that her cakes and cream puffs have fallen in this oven and have not cooked thoroughly. I gained access to the back and checked both elements. Found both elements within range. I checked the oven thermostat and found it within range. I went ahead and replaced the control and the oven thermostat just in case and tested the unit on a 350?F bake cycle. I found the unit fluctuating between 382?F and 322?F averaging a temperature of 353?. I did advise the customer that the unit is working and operating as designed. The customer did say that the temperature fluctuations are too wide and that, as a baker, you cannot have those kind of temperature swings in order to have accurate cooking for delicate items. I did explain to the customer that this is how the unit works for this model. The unit is working and operating as designed. Call complete."

Arrived on site to diagnosr washer not starting. Tested unit and found it does not lock or start. Checked errors and found F5E2 for lid lock. I could not get the lock to actuate at all. Control relay is clicking and sending voltage. Ordering lid lock to resolve. Return visit set for 4/11 or sooner. ; ordrng 1 W11565030 (Door Latch)

Arrived onsite for unit not making ice after last repair. Inspected and found due to software programming the unit needed to be cycled first at the dispenser then the ice maker. Cycled properly and unit completed harvest and fill properly. Customer will monitor

"Arrived on site to replace switch diagnosed on previous trip.replaced switch, tested unit, unit is now running as intended. Job complete."

"Arrived on site to test unit for door squeak. Tested unit found cam and door closer are rubbing together creating a squeaky noise. Will need to order a door closer and cam to fix issue. Ordering parts, rescheduled for 04/10. ; ordrng 1 W11311687 (Door closer) and 1 WPW10257206 (Door cam)"

"Arrived on site for f8e0, f1e1. Removed coved. Found blower was not properly connected found bake element pulls 12 amps, broil pulls 17 amps. Found relays stopped responding to test. Replaced relay board. Verified operation. Call complete."

Arrived on site with new shocks and drain pump. Removed back cover. Removed front panel. Replaced all 4 shocks and replaced drain pump. Reassembled and verified operation. Call complete

"Arrived on site for a washing machine that is not washing clothes. Inspected unit and work area. The customer advised the unit stopped halfway through the wash cycle and has not been able to start a new one cents. I ran the unit through diagnostics and found an F7 E1 (basket speed fault) error code. I ran the unit through a manual high speed spin and found the unit buzz but not spin. Went ahead and replaced the capacitor and had the same result. I then noticed a block of cement that was not flat under the cover that was pushing through to the drive pulley and caused the cover to melt onto the drive pulley. I removed the cover. I was able to reposition the cover and secure it. I tested the unit again and the unit began to work and operate as designed. I called Whirlpool Techline and spoke to Bruce SR# 7738807967. He advised that was an installation issue, and that the customer is going to need to make sure that nothing gets stuck underneath the washer for this very issue. He advised to make note for the repairs. Call complete."

Arrived onsite for a washer thats off track and unable to spin. I found the back left suspension rod holder broken. I found the tub ring banged up. I found the basket with all the holes not punched through properly causing the issue. The basket still looks to be in good condition. Ordering W11172199 basket. Marking all other prescreened parts as UORV. Office to RS.; ordrng 1 W11172199 (Basket)

Arrived on site for dishwasher flashing error code . Ran diagnostics got 7-2 code . Test wash kicked out as soon as unit filled . Ordering sump and motor . Return set 4/11 . Please put on cancellation list . No water leaks detected.; ordrng 1 W11460946 (Sump and motor)

Arrived on site to test unit for door not closing correctly. Test unit and found unit was not leveled making door hit tub. Leveled unit test unit and unit test good job complete.

"Arrived on site for a wall oven that has shattered in inner glass. Inspected unit and work area. The customer advised that they were using a self clean cycle and that towards the end, the glass completely shattered on the inside. I asked the customer if they had left the racks inside of the oven during the self claim which she said she did. I did explain to the customer that that will cause shattering Occasionally because of the difference in temperature between the glass and the racks. I replaced the inner glass and tested the unit. The unit is working and operating as designed. Call complete."

On arrival verified fuse is blown. Installed new interlock and fuse. Ran unit and all functions work correctly. Job complete OperTional test is good.

Arrived onsite to complete repair for dryer. On arrival was not given access due to certificate of insurance not being submitted. Spoke to office and will have info updated. Office to reschedule

Arrived onsite and replaced the compressor and added access port and uv drier. Pulled vacuum and held. Charged with 57g of r600a. Unit is now operating as designed.

"Arrived on site for refrigerator not cooling. Upon arrival found unit in a defrost mode and temps in both compartments at 20/44 with controlsetting set to the warmest setting, I adjusted temp to middle recommended setting and waited for unit to exit defrost. After 5 minutes of run time I found temps drop down to 39/12 and continued to get lower during diagnoses and found evap coil evenly and fully frosted. Found no fan or compressor failures. No dye was present on evap coil or compressor area. Refrigerator is working as designed. Call complete"

Arrived onsite for MW turntable not working. On inspection taking with Chase had me look at the settings to see if the turntable was off. The turntable was off and I selected on and saved the settings. The unit is operating as designed. ; O-emld tckt

Arrived on site to test unit for unit giving error code. Found error to be F2E1 shorted keypad. Test unit and found and control board. Will order new board office to reschedule ; ordrng 1 W11620481 (Control board)

Arrived on site for change filter staying on . Instructed on filter change and resetting filter light . No water leaks detected at time of service. Job complete .

Arrived onsite for unit with failed motor assembly. Replaced and tested. Unit is functioning properly. Job completed.

JGCP436HL00 Arrived to inspect slow ignition. I found several of the burners were very slow to ignite and made popping noises when finally ignited. Adjustment of the burner cups corrected all issues. No gas leaks detected during service.

"Arrived on site. Removed ice build up,replaced brackets and d freezer door,checked door seal good,checked door operation good."

Apt 16305Arrived on site for no heat dryer . Unit is tumbling . Found high lint thermostat and element failed . Replaced heater and thermostat. Unit is now heating correctly. Recommend maintenance dept clean exterior venting . Cleaned lint out of unit and exhaust tube . Job complete

"On arrival verified complaint of burning smell and unit stopped. Inspected te terminal block, timer compartment, heater and fuses all looks good. Heater checks good. Blower wheel turns clean and clear. Ran unit and motor hums. Checked motor harness and it is good, found motor has an internal copper wire that arced open. Recommend replacing the motor. Ordering 1x 279827. Rescheduling 4/9; ordrng 1 279827 (Motor)"

"On arrival verified complaint of shaking. Visual inspection found no oil leaking. Ran diag and found no error codes. Ran spin test and basket wobbles hard during low speeds. Recommend inner basket, gearcase, and spanner nut just in case. Office to reschedule when parts available.; ordrng 1 W11513243 (Inner basket) and 1 W11551646 (Spnner nut) and 1 W11449840 (Gearcase)"

Arrived onsite for dishwasher leg broken. On inspection the leg is not broken but the hole the leg threads into is stripped out odering the stand section of the dishwasher. Office to reschedule when parts arrives. ; ordrng 1 W11679658 (Support bracket)

"Arrived on site to test unit for not completing cycle. Upon inspection found belt has been thrown off and pulley shield was broken off. Will need to order a belt and pulley shield. Ordering parts, rescheduled for 04/09.; ordrng 1 W11409708 (Pulley shield) and 1 W11239857 (Belt)"

"Arrived on site to inspect unit for thumping noise coming from unit. Upon arrival found one of the leveling legs was bent significantly, adjusted leg to sit more evenly. Also found tub didnt have holes punched through. Ordering tub and will return. Office to reschedule. ; ordrng 1 W11513244 (Tub)"

Arrived on site for pillowcase getting stuck under agitator. Customer suspects clothes not getting cleaned. No errors stored in diagnostic. All components passed diagnostics test. Removed agitator and washplate. Evidence of rust on washplate. Replaced agitator and washplate. Inspected underneath and found evidence of oil leaking. Will need gearcase also. Reset for tues am. ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)

Arrived onsite and replaced the main harness. Now the unit is operating correctly. All checks good. Advised customer on repair.

Arrived on site to diagnose microwave that was leaking strange noise when running. Tested unit and confirmed a rapid clicking coming from the I terlocks and control area. Reseated interlocks and closed door firmly and clicking stopped and unit heated properly. Repair completed.

Arrived onsite and found unit operating with failed basket weep perforations. Ordering new basket to repair. All else checks good.

Arrived onsite for lighting issue and found LED lighting short. Replaced modules. All checks good.

"Arrived on site to diagnose refrigerator leaking water. Found its actually the freezer tagged as leaking water. One of the columns has a damaged water line that is leaking. When I tried to get the units ready to pull out, I found the freezer side had a damaged adjuster assembly from installers stripping out the roller adjustment bolt heads. Ordering a 2 man job to repair the adjustors and also to repair the damaged line (or replace). Ordering water line. ; ordrng 1 W11233365 (Left Roller Assy) and 1 W10761653 (Right Roller) and 1 W11233369 (Water Line)"

"Arrived onsite to replace failed digitron. Replaced and tested. Unit did not respond accordingly. The display would not energize and only the turntable motor would energize with the door opened or closed. Part is defective. Reordered digitron, Tech to retrieve defective part on reinstall. Office to reschedule.; O-emld tckt"

Arrived on site to test unit for flames being red. Test unit all flames are nice and blue at this time. Customer said she does have an air purifier in the house and sometimes she leave the back door open. Advised customer that could cause the flames to turn red. Could not duplicate the problem at this time. Job complete.

Arrived on site for broken holder . Replaced holder . No other issues found with microwave. Job complete

"Arrived on site to inspect unit for broken/ missing kick plate. Found kick plate broken, replaced kick plate and retainer clips. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived on site to install previously diagnose to park. Inspected unit and work area. I replaced the user interface assembly and test of the unit. Found the unit working and operating as designed. Call complete.