Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found console issues. Replaced console. Unit is now operating as designed.
Near Austin, TX 78754
Eman J.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT318FMDW05 "Arrived onsite to install previous diagnosed parts. Installed gasket, works as designed. Customer said that his ice maker is making ice with a bad taste. I tested the customer water line from the wall. Removed from refrigerator valve, added water in a cup from the water line. Found shavings inside water line. Advised customer to get a new water line. Job complete."
Near Leander, TX 78641
Lou
Job Details: 05/29/2020
DRYER MAYTAG MGD5500FW0 "Arrived on site to inspect dryer noises. Upon further inspection, I found the unit is a stacked unit with the washer. I tested the unit and when the burner came on the unit warmed up, it began to make a loud screeching noise. I disassembled the unit and found the rollers (4) and the tension pulley all had a large amount of lint debris on them. I found the tension pulley roller was seized due to the large amount of lint debris and was the source of the loud screeching noise as it would not roll. for the dryer repair kit (4-rollers, tension pulley roller & drive belt)I removed and replaced the (4) rollers, tension pulley roller, and drive belt and cleaned the lint from the unit. Reassembled the unit and tested. Unit is operating as designed. No gas leaks detected during service & no lint observed at the end of service. Job completed.
Near Bertram, TX 78605
James
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and tested operation. Found error for humidity sensor. Ohmed sensor and found to be out of range causing cooking issues on sensor cooking cycles. ; ordrng 1 W10833858 (sensor)
Near Austin, TX 78750
Scott
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW8900BC0 Arrived on site for washer flashing UL error . Ran diagnostics no error codes . Did find suspension weak on back shocks. Replaced shocks ran test wash all checks normal . No water leaks detected at time of service.job complete .
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite for the washer making a noise. Replaced gear case, actuator, cam, belt. And the issue has not be resolved. Need to replace spin basket. Ordering parts. Office to reschedule. ; ordrng 1 W11172199 (basket)"
Near New Braunfels, TX 78130
Noah D
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to install door for frosting issues. Installed door and moved over all hardware. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 05/29/2020
MICROWAVE GE JVM3160RF4SS "Arrived on site to install door and switch holder, installed both and found door dented and switch holder fixed a part of the issue but did not heat, will need to call GE Techline after team meeting(per GE). Office to reschedule ; saved tckt"
Near Austin, TX 78746
Leonardo
Job Details: 05/29/2020
COOKTOP WHIRLPOOL KECD866RSS05 Arrived on site to replace LF switch. Replaced switch and found center of burne rnot working. job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of unit not cooling properly in both sections, found sealed system leak. Ordering compressor, evaporator, filter drier, for SS tech to locate leak and repair unit. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 WPW10143759 (dryer) and 1 WR85X223 (evaporator) and 1 WR87X20798 (aasm hi side)"
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUIS155HLS2 "Arrived on site for customer complaint of unit not working and mold inside of tubes. Found failed water valve, ordering valve.; ordrng 1 CNOTE (OFFICE TO SCHEDULE WITH 258771) and 1 W10801996 (valve) and 1 W10863947 (tube) and 1 WP2185626 (hose)"
Near Wimberley, TX 78676
Robert
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job to replace freezer door. After replacement test operation and seal. No leaks detected at time of service.
Near Killeen, TX 76542
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced wire harness, start device, and capacitor. Tested unit and unit still would not come on. Tested windings on compressor and found run winding having resistance but start winding being open..; saved tckt"
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for dishwasher giving of odors. Tested system found that the garbage disposal hose was angled down letting the water back into dishwasher slowly. Reworked hose. Everything works as designed. Job complete.
Near Marion, TX 78124
Noah D
Job Details: 05/29/2020
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to install parts for microwave beeping and lights not turning on, installed console and spacer to fix beeping, the Switch board given was the incorrect board, will need the actual control board. Ordering correct. Office to reschedule.; ordrng 1 W10143983 (SWITCH BOARD )"
Near Lorena, TX 76655
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Install data logger and replaced user interface in case if there are temperature issues. Office will need to follow up with customer for reschedule date to pick up data logger.; O-emld tckt
Near Cedar Park, TX 78613
Wesley
Job Details: 05/29/2020
WASHER MAYTAG MVWB765FW1 Arrived onsite and found valve failed causing problems with operation. Replaced housing to correct. Unit is now operating as designed.
Near Austin, TX 78744
Leonardo
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on site to test unit for unit flickering. Test unit and found 3 way switch was burned out. Replaced switch test unit and unit test good. Also found door not closing correctly and found unit hanging on right side due to cabinet where unit screws from is caving in. Showed customer the cabinet and cabinet needs to be repaired.
Near New Braunfels, TX 78130
Richard
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher with an orange substance like film . Upon inspection found that the dishwasher is totally covered in an orange like substance. Stated to customer that this is not a dishwasher malfunction. The water looked clear going in the dishwasher. Advise customer to clean the dishwasher really well and to run a cycle without dishes and monitor the out come. Called tech line and documented the situation. Sr # 7727934184. Complete
Near Cedar Creek, TX 78612
Andy
Job Details: 05/29/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed rotor and stator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 05/29/2020
ICE MACHINE WHIRLPOOL KUIX535HPS Arrived on site to replace previously ordered parts for ice machine. Circulation pump is receiving 12 volts and motor windings are not good. Drain pump is also receiving voltage. Both pumps will need to be replaced to complete repairs. ordrng 1 W11325175 (PUMP) and 1 WPW10489125 (pump)
Near New Braunfels, TX 78132
Richard
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found no error codes for the system or ice maker. Ice maker tested fine. Checked temperatures I got 20 degrees in freezer and 43 degrees in refrigerator. Frost pattern is not there. Checked compressor and it’s really hot to touch and it does not sound right. Will need a sealed system repair. ; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W11087200 (invrtr-box) and 1 WPW10143759 (dryer)
Near New Braunfels, TX 78132
Richard
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator filter hard to remove. During testing found that the filter was really hard to remove. Had to use channel locks pliers. Found that there was a piece of tin foil stuck on the filter causing it to bind up during removal. Replaced filter with customer provided filter and tested good. No leaks present. Complete.
Near New Braunfels, TX 78130
Richard
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived onsite for the dishwasher not working. Ran diagnostics and found that the sump and pump motor is not working. Will need to replace sump and pump. Complete
Near Round Rock, TX 78665
Andy
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher no loop in drain line and door not closing properly. Tested and inspected unit and found issue with door strike. Removed failed part and replaced with new from service stock. Added loop in drain line hose. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/29/2020
COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting, upon inspection found the let two burners not igniting or clicking, no gas was let out, ordering igniter switches and igniters. Office to reschedule ; ordrng 2 00617161 (IGNITER )s and 2 00629722 (IGNITER SWITCH )s"
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for no lights in the fridge. I spoke with customer and found the freezer light and the top 3 lights in the fridge are not working I will need the freezer light to repair. Customer also stated that there is still frost build up in the freezer from when we installed a new rail for the door. I found service pointer W10842568 that states to order adapter W10864518 for frost build up. I am ordering the freezer light W10695459, and the adapter to finish repair. ; ordrng 1 W10695459 (module) and 1 W10864518 (adapter)"
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site for burners being stuck on and not adjusting. I spoke with customer and found out the right front burner is turning on but you can’t adjust the heat to it, and the left rear burner is doing the same thing. I will need the right front infinity switch WPW10244639, and the left rear infinity switch w0871720 to complete the repair.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2020
FREEZER MAYTAG MZF34X16DW00 Arrived on job for complaints of warm temperature. Found ice on back wall. Ran diagnostics and found heater working.After replacement test operation. Fan and compressor running.
Near Austin, TX 78744
Leonardo
Job Details: 05/29/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for gas smell. Found tubings twisted and broken. Will order new tubings W11028738 LF W11050487 RF W11162117 LR and W11167099 RR rescheduled for Thursday 6/4; ordrng 1 W11028738 (LEFT FRONT ORIFICE HOLDER ) and 1 W11050487 (RIGHT FRONT TUBING ) and 1 W11162117 (LEFT REAR TUBING ) and 1 W11167099 (RIGHT REAR TUBING )
Near Austin, TX 78746
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KBFC42FTS07 "Arrived on site for water leaking. Customer had company come out and shirt off water to unit,found freezer door gasket not sealing,adjusted door gasket sealing correctly,removed water line from housing to valve found cracked water line ordering a new water line. Water line; ordrng 1 EDR3RXD1 (WATER FILTER ) and 1 WPW10683737 (TUBE WATER)"
Near Killeen, TX 76549
Al
Job Details: 05/29/2020
REFRIGERATOR MAYTAG MFX2876DRM02 Arrived to inspect French door refrigerator ice maker issues.Ran test 59 and motor showed motor not working.Removed and replaced the ice maker.All water lines were dry at the time of service.Job complete
Near Temple, TX 76502
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pantry user interface cover assembly and tested unit. Unit is working as designed. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived on job for complaints of warm temperature. Found ice on back wall. Advanced timer to defrost manually and heater came on. Removed ice and checked wiring of timer. Moved black pigtail from 1 to 2.
Near San Marcos, TX 78666
Richard
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived onsite for the washer not spinning. Ran diagnostics and found error codes for motor fault. Tested motor functions and it did not pass. Will need to replace motor,capacitor,actuator,; ordrng 1 W10832724 (drive motor)"
Near Leander, TX 78641
Lou
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit display going blank and the unit not receiving the previous software update, I removed and replaced the main ACU and console and tested. Unit operated as designed. Recommend that the customer connect the unit to WiFi in order to receive any future updates. Job completed."
Near Austin, TX 78735
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for icemaker issues. Found shut off arm not inserted to gear housing,installed shut off arm correctly to gear housing"
Near New Braunfels, TX 78132
Robert
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on job to replace hose. Rechecked previous work and found the pump not working water level too low. After replacement test operation.
Near Austin, TX 78731
David
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site to diagnose refrigerator that had a crack in the ice bucket and appeared to have a leaking icemaker. Performed diagnostic and cycle check. Found there was a large crack in the bucket that needed replacement, and the icemaker is leaking water from the front.Replaced I’m and bucket and retested. All is now working as designed. Call complete."
Near New Braunfels, TX 78132
Robert
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job to replace icemaker. After replacement test operation. No codes and harvest. No leaks detected at time of service.
Near Kyle, TX 78640
Richard
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator front panel not working. During testing found that the control panel is not responding and auger motor is not dispensing ice. Replaced UI control and all functions tested good. Refrigerator is dispensing ice now. Complete
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived onsite and found unit operating with burning diode. Advised customer that mag cap and diode need to be replaced.
Near Liberty Hill, TX 78642
James
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site and tested operation. Found start device tripping constantly. Installed new start device and tested. Unit tests good. Job complete
Near Spicewood, TX 78669
Kevin
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL MBF1958XES3 "Arrived on site and inspected refrigerator and found ice buildup on bottom of freezer, took picture. Removed evap cover and found evap drain is blocked. Whirlpool has provided the new style of drain hose directly to customer. job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found pantry diffuser not operating properly and continuously trying to run. Diffuser will need to be replaced to complete repairs..; ordrng 1 WPW10169528 (diffuser)
Near Cedar Creek, TX 78612
Andy
Job Details: 05/29/2020
RANGE GE JGBS20WEA1WW Arrived on site to install previously diagnosed orifices. removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Lakeway, TX 78734
Brandon
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUIC18PNTS1 "Arrived on site to replace broken grid cutter, I replaced grid cutter, unit tested good.
Near Austin, TX 78753
Eman J.
Job Details: 05/29/2020
REFRIGERATOR AMANA ASI2175GRS04 "Arrived onsite for refrigerator door having dent. Replaced door, tested system everything works as designed. Job complete."
Near Austin, TX 78758
Eman J.
Job Details: 05/29/2020
WASHER LG WM3997HWA Arrived onsite to install previous diagnosed parts. Install washer gasket ring. Job complete.
Near Spicewood, TX 78669
Kevin
Job Details: 05/29/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site and inspected refrigerator found it is not cooling, checked power into inverter and it is correct. Inverter is not blinking. Replaced it and new one is blinking three times. Spoke with tech line and they said this means that the inverter is bad. Spoke with DW 7727934381; ordrng 1 W10645666 (invrtr-box)"
Near Georgetown, TX 78626
Lou
Job Details: 05/29/2020
DRYER WHIRLPOOL WED4800XQ0 "Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I could not see the element illuminate in the back left vent area. I removed the back panel, and tested ohms to the components and all but the element were good. I removed and replaced the element and retested. Unit is operating as designed. No lint observed during service, job completed."
Near Cedar Park, TX 78613
David
Job Details: 05/29/2020
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose range that had no display and oven did not work. Performed diagnosis and found that control had power but was otherwise unresponsive. Replaced control and retested. Powered on and is working as designed. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. Found fresh food at 42 and freezer at 2 degrees. Both set to recommended. Ran test 4 to check sealed system and found proper frost patterns. Found ui reading temps as colder than setting. Installed new ui and tested. Unit tests good. Job complete
Near Belton, TX 76513
Jonathan
Job Details: 05/29/2020
WASHER MAYTAG MVWB880BW0 "Arrived on site for a washer that showing an LF and UL codes. Inspected unit and work area. Found washer on uneven surface and advised customer we would just need to adjust the feet. Tested unit through diagnostics and found the valve not actuating the bleach, fabric softener, or detergent dispenser valves. Found unit only would work with a fresh water valve. Tested resistance on valves and found unit out of range. Replaced valve and tested unit. Unit ran as designed. Adjusted feet on washer so basket was not an inch from the back side wall. Tests unit in a manual spin @and unit worked as designed. Call complete."
Near San Marcos, TX 78666
Noah D
Job Details: 05/29/2020
DISHWASHER AMANA ADB1400AGS1 "Arrived on site to inspect dishwasher for not filling with water. Replaced valve and saw a hole in drain line, will need drain line for operation. Office to reschedule ; ordrng 1 8269144 (DRAIN ) and 1 W10545278 (DRAIN )"
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job for complaints of no power. Found damaged harness and terminal block. ; ordrng 1 W11134843 (HARNESS ) and 1 WPW10245259 (block-term)
Near New Braunfels, TX 78132
Noah D
Job Details: 05/29/2020
WASHER WHIRLPOOL WFW75HEFW2 "Arrived on site to inspect washer for not operating, upon inspection found the latch not working; ordrng 1 WP8183270 (LATCH)"
Near Wimberley, TX 78676
Robert
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on job to replace FF cover. After replacement test operation compressor and fans working. No leaks detected at time of service.
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for ice machine making to much ice. I inspected the unit and work area. I found the bin thermistor showing 7.8 kohms, per tech sheet it’s supposed to show 8.7 kohms at 32 degrees. I placed the new thermistor into the ice and found it reading 8.7 kohms. The thermistor will need to be replaced to stop ice production. I replaced the failed thermistor and tested resistance, resistance showed 8.9 kohms when I its proper place.
Near Harker Heights, TX 76548
Al
Job Details: 05/29/2020
WASHER MAYTAG MHW6630HC0 Arrived to inspect washer not spinning on NORMAL load cycle.Verified complaint and instructed the customer unit is pre set not to spin on Normal cycle and instructed on how to turn on spin cycle.All water lines were dry at the time of service.Job complete
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
RANGE KITCHENAID KFDC506JSS00 Arrived onsite for unit not operating and making a loud buzzing. and found f8e0 error code indicating fan speed not sufficient. Will require 2 technicians to access fan due to tight space and gas line. Office to reschedule as 2 man. ; ordrng 1 2MAN
Near Austin, TX 78737
Luis
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for water dispenser issues. Water line freezing in door and when working dripping from spout on dispenser,checked connections good diagnosed unit will need a freezer door. ; ordrng 1 LW11255360 (FZR DOOR)"
Near Liberty Hill, TX 78642
Lou
Job Details: 05/29/2020
RANGE WHIRLPOOL KSGG700ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the convection fan failure, I removed and replaced the convection fan assembly and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
David S
Job Details: 05/29/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range not having bake. I inspected the unit and work area. I found the oven light and broil working. I showed good continuity through both elements and thermal fuse. I found good voltage to the unit. I found no continuity between the wiring harness and one side of the element. The red and brown wire for the bake element. I am ordering a control W11256088(just in case) and the wiring harness W11344556. I am showing the Irving harness is not available. Th office while reschedule when it shows available.; ordrng 1 W11256088 (cntrl-elec) and 1 W11344556 (HARNESS)
Near San Marcos, TX 78666
Luis
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for no cool. Removed evaporator cover,found inlet to evaporator with large ice ball,evaporator fan powering on and off,removed harness from ice ball,disconnected harness found broken pin on liner side of harness. Diagnosed a leak at evaporator a d broken pin in harness called tech support per tech support
Near Austin, TX 78703
Leonardo
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but wash motor not coming on. Will need new wash motor
Near Georgetown, TX 78626
Cliff
Job Details: 05/29/2020
WASHER GE GFWN1100L2WW Arrived on site to diagnose a washing machine that is stopping during cycles. Found failed overflow protection and pressure switch. Job is complete
Near Georgetown, TX 78626
David S
Job Details: 05/29/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not drying properly. I inspected the unit and work area. I ran the unit with a temp probe in side and found temperatures slowly rising and slowing falling. I removed the vent and test again. I found the temps rising and falling much faster. There is a clog or restriction in the wall vent. I tested the element, thermostats, thermal fuse and cut off, all tested good. Unit is operating as designed. I advised the customer have maintained take care of clearing out the clogged vent in the wall.
Near Austin, TX 78751
Jacob
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived onsite to replace parts to unit. Upon inspection found the connector wire had corrosion causing the orange wire to break off. Called Techline. Suggestion was to change the deli UI as well as the wireing harness for the unit. Got SR#7727935787. ; ordrng 1 W11170612 (harns-wire)
Near Harker Heights, TX 76548
Al
Job Details: 05/29/2020
REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Removed and replaced the valve and unit still did not dispense.Called office and spoke CS. Was advised to order the water line heater kit.Office to reschedule with customer.Ordering authorization from AHS.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WR49X10173 (WATER LINE HEATER KIT)
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge not having lights i inspected the unit and work area. I found the top rc lights and freezer light not working. I am ordering the freezer light W10695459 to finish repair. . ; ordrng 1 W10695459 (module)
Near Georgetown, TX 78628
Lou
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher not working. Upon further inspection, I placed it in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit motor failed to come on. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 05/29/2020
OVEN GE PSB9100SF5SS Arrived on site to replace door. Replaced door and found door damaged on right side.
Near Austin, TX 78731
David
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL JDB1270AWY "Arrived on site to diagnose dishwasher with missing lights on control panel. Performed diagnosis and found right 1/3 of board worked, but has no lights illuminated.
Near Manor, TX 78653
Andy
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washer shaking, noise, burning smell and loud noise. Tested and inspected unit and found failed gearcase, cam, suspension, motor and belt. Ordering needed parts. Office to schedule return trip. Left unit unplugged and advised customer not to use unit for safety. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10890624 (motor-drve) and 1 W11239857 (belt)"
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
OVEN WHIRLPOOL WOD93ECOAS05 Arrived onsite and found unit operating as designed.advised customer on perfect temp and then provided tips for better performance.
Near Georgetown, TX 78626
Cliff
Job Details: 05/29/2020
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site to diagnose a washer that is not draining or spinning. Tested unit and found incorrect drain hose on back of unit which has overworked pump assembly. Also noted oil coming from gear case. Drain hoses, gear case, and drain pump will all need to be replaced to complete repairs..; ordrng 1 W11244231 (HOSE) and 1 W11246418 (HOSE)"
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW8000DW3 "Arrived on site for customer complaint of unit not completing cycle, found gearcase shaft was out of round causing basket to wobble during spin test and lots of vibration. Unit needs spin basket, gearcase, clutch, and slider. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE AFTER CUSTOMER SPEAKS WITH WHIRLPOOL. ) and 1 W10447975 (slider) and 1 W10586079 (basket asm) and 1 W10817398 (clutch) and 1 W10868473 (gearcase)"
Near McGregor, TX 76657
Jonathan
Job Details: 05/29/2020
REFRIGERATOR FRIGIDAIRE FGHC2345LF2 "Arrived on site for refrigerator that’s still not making ice. Inspected unit and work area. Found ice in the ice bin and customer advised that the ice maker was in fact working but her dispenser was not dispensing cubed ice, only crushed ice.
Near Austin, TX 78705
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for refrigerant leak. Removed evaporator installed new evaporator,brazed suction line,while installed cap tube to inlet of evaporator cap tube broke inside of liner,called tech support per tech support
Near New Braunfels, TX 78130
Noah D
Job Details: 05/29/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer for not sealing due to tear, upon inspection found the tear.Ordering correct seal and rescheduled
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure and unit not able to spin, I removed and replaced the the gearcase, drive pulley assembly and capacitor. Calibrated the unit and tested. Unit is operating as designed. Unit is not connected to water at this time. No water leaks observed during service, job completed."
Near , TX 78640
Leonardo
Job Details: 05/29/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site to test unit for damaged panel. Found panel damaged will need new panel W11175518 rescheduled ; ordrng 1 W11175518 (PANEL STAINLESS )
Near New Braunfels, TX 78132
Noah D
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site to inspect fridge for not cooling, upon plugging in unit out of surge protector, compressor turned on, fan turned on, both shut off after 5 min. Power cord supplying bad voltage. Ordering power cord,; ordrng 1 W11103758 (POWER CORD )"
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil badly and oil getting on all components and the unit not shifting from agitate to spin and the unit not spinning at allI, I removed and replaced the gearcase, drive pulley assembly, actuator, capacitor, drive belt and pulley shield. Calibrated unit and tested. Unit is operating as designed. Unit not connected to water at this time. Job completed."
Near Lakeway, TX 78734
Kevin
Job Details: 05/28/2020
OVEN KITCHENAID KEBS109BSS00 "Arrived on site and inspected oven and found thermal fuse has failed, replace thermal fuse in oven is now heating properly. Before the repairs required at this time, job completed"
Near Georgetown, TX 78633
James
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found upper rack hard to roll out and rollers squeaking. Found rails bent and warped adjusters. Installed new rails and adjuster kit. Unit tests good. Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM00 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer had the unit pulled out form the wall and advised that when they have the ic smackers turned on, water leaks. I found that the ice maker water line connection at the valve is cracked (photos). Recommended that the customer leave the ice maker turned off until I can return to repair the issue. No water leaks observed during service.; ordrng 1 W10823511 (tube-water)"
Near Marble Falls, TX 78654
Wesley
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE550S0HZ1 Unit experienced short at block on L2 ordering wiring to repair. Office to source cord and reschedule. ; ordrng 1 3PRONG240V (30AMP POWER CORD) and 1 W11134843 (MAIN HARNESS)
Near Austin, TX 78753
Luis
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL GS6SHAXLB03 "Arrived on site for not dispensing ice. Checked power to auger motor,no power with switch engaged,physically engaged switch no power to motor,test switch good. Checked continuity to wire leads between dispenser compartment and motor,diagnosed a broken wire in the door
Near Temple, TX 76504
Jonathan
Job Details: 05/28/2020
REFRIGERATOR FRIGIDAIRE FFHT1425VW "Arrived on site for refrigerator that won’t turn on lights or turn on anything. Inspected unit and work area. Found nothing turning on from compressor, evaporator fans, condenser fan, or lights. Checked to make sure I was getting proper voltage and found proper voltage from wall. Ordering control and office will need to contact customer about reschedule date due to Park being out of stock.; ordrng 1 5304520503 (CONTROL)"
Near Copperas Cove, TX 76522
Jonathan
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator that’s leaking from the water dispenser. Inspected unit and work area. I called tech line and spoke to Rick SR :# 727762483. He advised to check the door water connector for any air gaps. If that wasn’t causing the issue, he advised to check polarity at the wall to ensure that voltage wasn’t being sent and diverted towards the water valve. If that wasn’t the case, he advised to just check from the water valve voltage to ensure the valve wasn’t receiving voltage from the control when the water dispenser paddle was pressed. If there was voltage, the issue would leak water because the valve wouldn’t close fully. Finally, if that wasn’t the problem, he advised checking from the valve going to the water dispenser and pulling off the water line connections for find the leak. Tested polarity at the wall and found proper polarity. Removed back water valve cover and tested voltage to the dispenser valve. Found unit getting 23
Near Horseshoe Bay, TX 78657
Wesley
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL SX25NW-P1162708WW Arrived onsite for fridge sometimes freezing and sometimes not being cold enough. No thermometers used by customer to determine actual temp but reports of frozen eggs and salads. No pertinent parts available to address cooling issue. Advised customer on ways to mitigate poor cooling symptoms including implementing a fridge aerator device to improve airflow.
Near Austin, TX 78701
Jacob
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite to replace tube-water to unit. Replaced tube-water. Tested unit. Unit test good. No leaks at this time. Job complete
Near Buda, TX 78610
Richard
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FC4 Arrived onsite for the washer with condensation build up. Ran diagnostics and found that the cold and hot water hoses were installed incorrectly. Which customer was washing in hot and rinsing in hot all the time causing the issue. Installed hoses correctly and washer tested good and no leaks detected. Complete.
Near Kingsland, TX 78639
Wesley
Job Details: 05/28/2020
REFRIGERATOR BOSCH B20CS80SNS/01 Arrived onsite and found unit with running compressor and fans but absolutely no cool or frost pattern. Found amp draw to be .4 amps. Ordering a compressor and dye dryer to repair a leak and inefficient compressor problem. Autho required office to reschedule.; ordrng 1 00144935 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Near Manchaca, TX 78652
Richard
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD4850HW0 Arrived onsite for the dryer not turning on. During testing found that there is no power going to the outlet causing the issue. Advised customer to have an electrician to check it out. Complete
Near San Marcos, TX 78666
Noah D
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for not cooling upon inspection found defrost errors as well as other issues replaced UI and board. . Complete"
Near Waco, TX 76710
Cliff
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL WMH31017HS5 Arrived on site to diagnose a microwave with damage mounting brackets. Found both brackets broken on microwave case. Replaced both brackets and left mounting kit for dealer for Installation.
Near Austin, TX 78759
Scott
Job Details: 05/28/2020
COMPACTOR KITCHENAID KUCS03FTSS0 "Arrived on site for compactor not running . Found power switch stuck in depress position due to something spilled on it . Switch button would still periodically stick . Recommend changing switch ..; ordrng 1 W10342596 (switch-off)"