We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, TX 78681
Paul
Job Details: 08/19/2022
"Arrived onsite to inspect ice maker not making or dispensing ice. CX reports that the ice bin had a big block of ice in it. Tested ice bin and maker thermistors, fans, and temperatures. Unit passed all tests. I ran an ice maker diagnostics test and during the test the ice maker did not completely break all the ice out. This is causing the ice maker to over fill and make a block of ice down in the bin. I replaced the ice maker. I did find the ice maker door with a very small gap at the bottom and the separator door with a very small leak. CX decided to try the ice maker first and if it still has any issues we will need to replace the separator and the ice door. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Austin, TX 78759
David S
Job Details: 08/19/2022
Arrived on site to install previous diagnose part. I found the part sent was missing boxed. The customer provided a UI the warranty company sent them I verified it is the correct part. I installed the UI and tested the unit. I found the diverter valve never switching to the lower spray arm. I am ordering a sump and motor assembly to complete the repair. The office will reschedule when we have autho.; ordrng 1 W11178672 (Sump and motor) and 1 Autho (Autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Round Rock, TX 78665
Wesley
Job Details: 08/19/2022
Arrived onsite and found unit with failed icemaker. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78754
Matthew
Job Details: 08/19/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Tested and found unit tumbling and heating. Found poor ventilation causing extended dry times. Notified customer that the ventilation should be shortened and cleaned to allow proper air flow. Also found door gasket failed. Ordering Gasket ; ordrng 1 W10906683 (Gasket)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 08/19/2022
"Arrived on site to replace previously diagnosed parts. Edified parts were needed. Replaced control, filter head, recirculating pump, reservoir pump and ice bin thermistor. Tested unit, unit working as designed. No leaks detected.
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Oglesby, TX 76561
Jonathan M
Job Details: 08/19/2022
"Arrived on site for a dryer thats making a squealing sound does a tumbles. Inspected unit and worked area. Did confirm the customers complaint and disassembled the unit. Found three out of the four rollers would not turn as well as the idler pulley. Replaced all rollers and idler pulley and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY1
Near Georgetown, TX 78626
Wesley
Job Details: 08/19/2022
Arrived onsite and found dishwasher with intermittent control issues but working at time of service.
We serviced a
LG WASHER
Model WM3460CV
Near Georgetown, TX 78628
Lou
Job Details: 08/19/2022
"Arrived on site to inspect washer door latch not locking. Upon further inspection, I Tested the unit in diagnostics showing no error codes. When I closed the door, the latch operated as designed. Customer advised that the issue of it not locking is intermittent. I tested in a normal wash and the door locked. Retested and it failed. I removed and replaced the latch and retested in diagnostics and it operated as designed. I retested in a normal wash by starting and pausing the cycle several times and each time it locked and unlocked as designed. I found the front panel damaged on the right side near the latch (photo) and advised the customer of my findings. I advised that due to this damage, its possible that the latch is not catching when the door is slammed. I demonstrated to the customer on how to close the door properly to any further issues. Advised too that if the door not locking continues to be an issue, the front panel will need to be replaced. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS307DWH2
Near Dripping Springs, TX 78620
Justin
Job Details: 08/19/2022
Arrived on site for a wall oven with a strange smell. On arrival the customer already had the unit removed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Georgetown, TX 78628
Vincent
Job Details: 08/19/2022
Arrived on site for water dispenser leaking at the dispenser. Inspected unit and work area. Found that the water valve to the icemaker and water dispenser was faulty. I gained access to the valve and replaced it. I then tested and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Leander, TX 78641
Vincent
Job Details: 08/19/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was icemaker not working. I tested unit and found that the icemaker was dead and needs to be replaced. No leaks observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Austin, TX 78748
Kevin
Job Details: 08/19/2022
"Arrived on site and inspected dishwasher and found it has standing water in the tub. Drain pump is running but not moving water through drain hose. Uninstalled and removed drain hoses and found check valve is not allowing water to pass. after replacement dishwasher is draining properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Georgetown, TX 78626
Cliff
Job Details: 08/19/2022
Arrived on site to diagnose a refrigerator that is leaking. Found drain clogged and cleared drain. All is working properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVH1
Near Round Rock, TX 78681
Vincent
Job Details: 08/19/2022
"Arrived on site for washer inspected unit and work area. Tested unit and found the ATC SWITCH bad. Gained access to switch and replaced it and tested. Unit is now operating as designed. No leaks where observed during service.
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Austin, TX 78750
David S
Job Details: 08/19/2022
"Arrived on site to install previous diagnose part. I replaced the upper bin. I preformed a temp test in the freezer and fridge, I found them both at proper set temp. 0 freezer and 37 in fridge. I tested the ice maker and found it harvesting and filling. I spoke to the customer and found out the unit is hooked up to an ro system.I explained to the customer, the ro system is why they are getting slow ice production and water pressure at the dispenser. The unit may not be reviving water every-time it calls for water. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78745
Luis
Job Details: 08/19/2022
"Arrived on site for no ice. Powered on icemaker ran icemaker diagnostics passed,icemaker ran through a harvest test and filled with water. If issue continues will need a new icemaker."
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for water leak, tested unit found no issues with unit, unit was fixed on previous visit, called contractor and asked were he seen the leak, contractor was not aware that unit has been fixed and no more services are needed job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Georgetown, TX 78626
Paul
Job Details: 08/19/2022
Arrived onsite to inspect loud noise during the agitate cycle. Unit is running as designed. I instructed CX that when loading the unit to make sure that she drop the clothes straight down and not wrap the clothes around the agitator. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Belton, TX 76513
David Z
Job Details: 08/19/2022
Arrived on site to install heater per SP W11540964. Installed new element and verified no leaks or water damage present. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Oglesby, TX 76561
Jonathan M
Job Details: 08/19/2022
Arrived on site for the washing machine that is hard to start cycles. Inspected unit and work area. The customer also wanted me to check on the washability of the unit as they had mentioned the closedown seem to be coming out as clean as they expected. Ran the unit into diagnostics and did not find any stored error codes. Ran it through an auto test and the unit ran as designed. Tested the unit in a clean washer cycle which they said they couldnt get to work and found the unit filling and starting to complete the clean cycle. I asked the customer to show me what they were having a problem with with the unit not starting and the customer wasnt pushing the button in all the way. Did inform the customer that this unit is seemingly working as designed as all of my testing tested every single component of the machine. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78748
Kevin
Job Details: 08/19/2022
"Arrived on site and inspected dryer and found it is in a garage. Homeowner states that timer will not stop on its own and it is not heating. Replaced timer and found 120 V from L1 to neutral, 120 V from L2 to neutral, but 0 V from L1 to L2. Took pictures. An electrician will be needed to correct incoming power at that time dryer should be heating properly."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZB2
Near Georgetown, TX 78633
Lou
Job Details: 08/19/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the external drain pump and inspected the hoses. Hoses are good and I tested the unit in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97USOHS00
Near Cedar Park, TX 78613
Kimo
Job Details: 08/19/2022
Arrived onsite for range with a few malfunctioning burners? Upon inspection I found that the burner had clogged orifices I cleared and adjusted them all and tested them and found that they all work as designed. I did make it know to cx that their left front burner knob is broken. Cx choose not to have it replaced today. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78702
Joe Z
Job Details: 08/19/2022
"Arrived onsite for HEATING ELEMENT- NOT DRYING DISHES. Upon arrival ran diagnostics and got error code F7-E1 no heat. Inspected element and has good resistance. Checked voltage from control to heater and got 120. Reassembled unit and restored power. Test unit and unit is heating correctly. I believe that rebooting control may have fixed this issue. I let customer know that if he has to keep rebooting the power, then he may need a new control. Customer will monitor and call us back if necessary. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Austin, TX 78717
Kimo
Job Details: 08/19/2022
"Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?after doing so I tested unit and found unit operating as designed no leaks, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Waco, TX 76712
Jonathan M
Job Details: 08/19/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did you confirm the customers model and serial numbers fall within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Georgetown, TX 78626
Paul
Job Details: 08/19/2022
Arrived onsite to inspect dryer making a lot of noise since last repair. I found that the vent hose was not attached. I opened up the unit and bypassed the door switch to test the unit with the front off. I found a buzzing sound coming between the bulkhead and the chassis. I added sound pads and tightened everything back up. I tested the dryer and it sound normal and is working as designed. I connected the vent hose. I advised the customer to get the house vents cleaned because of the build up I found in the chassis. I removed the lint. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Jonesboro, TX 76538
Jonathan M
Job Details: 08/19/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did you confirm the customers model and serial numbers fall within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/19/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?- after doing so I tested unit and found unit operating as designed. No leaks job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/19/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed job complete.no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78731
Scott
Job Details: 08/19/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 08/19/2022
Arrived on site to diagnose a range with uneven flames in oven. Found no failures to unit at this time and customer seeing glow from ignitor and not flame. Advised customer on findings and no further repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78754
Matthew
Job Details: 08/19/2022
Arrived onsite to replace previously diagnosed parts. Replaced door panel. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Georgetown, TX 78626
Paul
Job Details: 08/19/2022
Arrived onsite to inspect door gasket coming off. i found that the right corner was coming out at the corner. R/R the gasket and used the heat gun to get a better form fit. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Waco, TX 76705
Jonathan M
Job Details: 08/19/2022
"Arrived on site for a dryer that is taking a grinding sound as the unit is running. Inspected unit in work area. Customer advised that sound husband pretty much just on my way Im not sure exactly what happened but still wanted to have the unit checked out. Tested the unit in a normal dry cycle and found the unit heating, tumbling, and ventilating as designed with no abnormal sounds present. Remove the front panel and check the blower wheel for any cracks. Did not find any evidence of any damage done to the blower wheel. Did explain to the customer that it is possible that something was stuck like a piece of jewelry or a screw of some kind. Was unable to replicate the failure and the unit is working as designed. Call complete."
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Briggs, TX 78608
Lou
Job Details: 08/19/2022
"arrived on site to inspect microwave door damage. Upon further inspection, I found the outer door panel scratch in several places (photos). I removed and replaced the outer door panel and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WDF330PAHS5
Near Pflugerville, TX 78660
Wesley
Job Details: 08/19/2022
Arrived onsite and found the water supply had been off. Restored water supply. Unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Buda, TX 78610
Kevin
Job Details: 08/19/2022
"Arrived on site and found when preheating oven is going over temperature. Replaced temperature sensor and started preheat again. Preheat reached 450 degrees when set at 350 then dropped to 300 then ignited and reached 385 then 305 then 380. After initial heating average temperature is 343 degrees. Explains to homeowner how short bake items will need to be monitored, also showed them how to make adjustments through calibration if needed, job complete"
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near Briggs, TX 78608
David Z
Job Details: 08/19/2022
"Arrived on site to diagnose oven that is not heating items evenly while cooking. Issue has occurred in both ovens, and issue has been ongoing almost since purchase. Checked Temps and found them correct. Called tech line, SR 7734397504. Tech Line rep advised the only 2 things that we can address that can affect this are the level of the unit and if the vent is crushed. When I checked the level I found the left side 1/4 lower than the right, and found the vent on the lift side had some bends in it as well. I straightened the vent and advised the customer can attempt to shim the unit 1/4 on the left. If these solutions do not change the behavior of the unit there is no other repair we can attempt or make, unit working as designed or has uneven insulation causing imbalanced Temps. Call compete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Luling, TX 78648
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker lost home position, replaced ice maker, tested ice maker in test 130 and harvest was good, ran test 97 and ice maker filled with water, unit is functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, TX 78756
Matthew
Job Details: 08/19/2022
Arrived onsite to replace failed belt and service key. Tested unit and unit passed. Had customer run normal load and passed. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Georgetown, TX 78633
Lou
Job Details: 08/19/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. When the unit was in drain mode, the drain pump was loud and rattling and failed to pump the water out of the unit. I found a large amount of debris at the front bottom portion the bellow at the drain ports. Cleared the debris and pulled the unit out and inspected the drain pump filter. I found a few pieces of debris in the filter, but not enough to keep it from draining. I removed and replaced the drain pump/filter and retested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/19/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 after doing so i tested the unit and found unit operating as designed no leaks. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Austin, TX 78754
Matthew
Job Details: 08/19/2022
Arrived onsite for unit leaking in refrigerator section. Upon arrival inspected unit. Found water in base of unit. Found evaporator water leaking into cabinet. Disassembled unit and access fresh food evaporator compartment. Did not find any signs of Over frosting. Found drain backed up. Cleared drain pan. Also accessed rear drain tube and cleared out. Unit is now draining properly. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76504
Gerry C
Job Details: 08/19/2022
"Arrived to instal previously diagnosed and ordered parts. I evacuated the system to the outside and noted a large amount of charge, indicating a very low likelihood of any leaks. I R/Rd the compressor, dye drier and service port and then vacuumed the system to 380 microns. After allowing it to set for an additional 15 minutes, I charged with the MFG prescribed 68 grams. The unit cooled as designed and liquid leak testing revealed no issues at any of the existing or new joints. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/19/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/19/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did you confirm the customers model and serial numbers fall within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Salado, TX 76571
Gerry C
Job Details: 08/19/2022
"Arrived to install previously diagnosed parts. Inspected the UI in found evidence of moisture on circuit board. Installed UI and panel tested unit, working as designed. No leaks observed during service."
We serviced a
KITCHENAID OVEN
Model KEBS107DSS11
Near Georgetown, TX 78633
Lou
Job Details: 08/19/2022
"Arrived on site to inspect wall oven door not closing. Upon further inspection, I found the oven door cracked open. When I opened it fully, it dropped passed 90 degrees (photos). I removed and replaced the hinges and tested the door functions and it is operating as designed (photos). I advised the customer that string heavy had been placed on the door and bent the hinges or the door was left to drop open. Made recommendations for use and care of the door, job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Georgetown, TX 78628
Vincent
Job Details: 08/19/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint is that the middle burner goes out switching it from simmer to large flame. I tested unit and was able to reproduce the issue. I then removed the burner head and reinstalled and then tested. And I was not able to reproduce the issue. Called techline spoke with rob and explained them what I found and what I did and also explained that the gas valve has to break in so it can properly work. SR#7734395157 I explained to CX and hes aware. No leaks where observed during service. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW2827DS01
Near Austin, TX 78734
Leonardo
Job Details: 08/19/2022
Arrived on site to test unit for shorted keypad error. Replaced console under 1 year warranty test unit and unit test good. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, TX 78610
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for no drain, tested unit found power connection to pump broken off, used 2 spade connector secured wires properly, tested unit, all components tested good in diagnostics, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Joe Z
Job Details: 08/19/2022
Arrived onsite for EXTERIOR BUTTONS ARE PEELING OFF AND NOT DRYING DISHES PROPERLY. Upon arrival found that console has failed and is separating from door. Need to replace console. Replaced console and test unit. There are no saved error codes. Unit operates as designed. Also just implemented the drying process and recommended some things to help with drying process. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/19/2022
Arrived onsite for dryer not power on. Upon inspection I found that there was not enough voltage at the wall i reset the brake and found no change I advised customer to have a electrician come out and take a look at the breaker due to the condition it is in (see pix) job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, TX 78640
Kevin
Job Details: 08/19/2022
Arrived on site and replaced control board and dishwasher will now complete a diagnostic cycle. No further repair is needed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78756
Matthew
Job Details: 08/19/2022
"Arrived onsite for refrigerator ice maker not dispensing ice. Upon arrival tested unit. Found unit was making slipping noise when motor was energized. Inspected ice bucket, motor and impeller. All components are functioning. Found retainers broken. Ice bucket not locked into place and is pushed out when motor energized. Called tech line for assistance. Sent tech pictures and unit is up for review Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Buda, TX 78610
Andrey
Job Details: 08/19/2022
"Arrived on site to replace previously diagnosed FC thermistor, replaced thermistor, advised customer to monitor for improvement,if issue still persists to call us back and I recommend replacing the ice maker, at this time job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Joe Z
Job Details: 08/19/2022
Arrived onsite for The display console pushes in when I try to click start.. upon arrival inspected unit. Remove back panel found control is not mounted to console correctly. Secured control to console. Unit operas designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL18IGX00
Near Austin, TX 78738
Justin
Job Details: 08/19/2022
Arrived on site for a refrigerator with the ice maker not working. I checked temps in the unit and found them good. I then manually harvested the IM and found it got stuck shortly after trying to harvest. Upon further inspection I found the tray full of ice still. This indicates a bad IM. I installed a new IM and then test the unit. The unit is now working as designed. Call complete.
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Austin, TX 78759
David S
Job Details: 08/19/2022
"Arrived on site for cooktop lights not working. I inspected the unit and work area.I tested the burners and found 5hem all working and cycling. I found the hot surface light working and the power on light working. I spoke to the customer and found out their concern is there isnt an individual light the comes on for each burner. I reviewed the wiring diagram and parts break down. I spoke to the customer about what features their model has, and that the only two indications you have a burner is on, are the power light, and the burner glowing as at it heats. I called techline kirt and spoke to sr# 7734396451. The unit is working as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Austin, TX 78750
David S
Job Details: 08/19/2022
Arrived on site to install a new heating element. I verified the model and serial number fall in range of service pointer W11540964. I Installed the heating element according to the service pointer. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Lockhart, TX 78644
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for freezing food , tested unit found that the RC is the same temp as FC the damper is staying open due to thermistor not reading correctly, replaced thermistor with harness, damper has closed and unit is fu properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Waco, TX 76712
Jonathan M
Job Details: 08/19/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did you confirm the customers model and serial numbers fall within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78717
David S
Job Details: 08/19/2022
Arrived on site to install previous diagnose part. I gained access to the power cord and replaced it with new. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE500M4HS
Near Austin, TX 78754
Matthew
Job Details: 08/19/2022
Arrived onsite to replace previously diagnosed parts. Replaced hinges. Had difficulty reinstalling door. Called tech line for assistance. Provided SR#7734398892. Found hinge pin needed to be removed to allow door to close properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Matthew
Job Details: 08/19/2022
Arrived onsite to replace previously diagnosed parts. Replaced control and harness. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model CVE4370B
Near Lakeway, TX 78734
Leonardo
Job Details: 08/19/2022
Arrived on site to test unit for fan staying on and burning smell. Test unit and found bad switch. Will need new fan switch but fan switch is NLA. Called safety and they said due to normal wear and tear theres nothing they can do job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Georgetown, TX 78628
Paul
Job Details: 08/19/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R front left and right burners and it helped some, but the flame was still high. I tested further and found that the simmer orifice was incorrect. I replaced the simmer orifice and the range began working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS950SIAH00
Near Pflugerville, TX 78660
Wesley
Job Details: 08/19/2022
Arrived onsite for ice clumping and noise complaints repair. Customer stated all issues had been resolved by prior technician adjustments and attention. Applied lithium grease to lower hinges for smooth operation. No further charges after discussing with CS.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS2
Near Austin, TX 78703
Joe Z
Job Details: 08/19/2022
"Arrived onsite for continued drain issues. Upon arrival inspected unit and found standing water in base of tub. Inspected valve and is not weeping, inspected drain pump and is good. Filled unit 5 times with water and drained correctly every time. Found partial blockage from hose to disposal. Showed Mr. customer will need to monitor unit and call back as necessary. Mr. And Mrs. is not available upon completion . No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78730
Scott
Job Details: 08/19/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78731
Scott
Job Details: 08/19/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78633
Lou
Job Details: 08/19/2022
"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I tested the dispenser and the water dispensed properly, but the customer did not have a filter in place. I placed the filter back in the filter head and retested and it failed to dispense water. I removed and replaced the filter head and placed a new filter in the unit and it is operating as designed. I recommended that the customer purge the dispenser for at least 1-2 gallons and throw out the first two batches of ice made. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Lockhart, TX 78644
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for not operating properly, customer stated that it will not finish cycle and cycles are to long, tested unit found sense flashing non stop, customer said that it does not go away, cycled power on unit and put it into diagnostics and found a long fill error code, found no restrictions in valve filters, in diagnostics water was filling okay, replaced control, tested unit all components functioning properly, if this issue continues, valve would need to be replaced, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/19/2022
Arrived onsite to install previously diagnosed parts. Arrived arrival I installed new bellow and and dispenser drawer and tested unit and found unit operating as designed no leaks at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78733
Scott
Job Details: 08/19/2022
Arrived on site for dishwasher flashing long drain and standing water . Found installers had pinched drain tube . Reinstalled dishwasher . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Joe Z
Job Details: 08/19/2022
Arrived onsite for Knobs are peeling and middle burner not lighting.. upon arrival inspected unit and found all 5 knobs chrome skin failed and separating from knobs. Replaced all 5 knobs. Also found middle burner was not mounted correctly. Secured the middle burner and unit now operates as designed. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78626
Cliff
Job Details: 08/19/2022
Arrived on site to diagnose a microwave that isn't moving air properly. Tested all parts and components and found no failures to unit at this time. Advised customer on microwave mounting and need to be able to remove unit for service. No further repairs needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Killeen, TX 76542
David Z
Job Details: 08/19/2022
"Arrived on site to diagnose washer that was throwing F7E1 error for motor not reaching RPM. Tested unit and found it would not spin at all, just buzz and throw error. Found the capacitor failed and buzzing. Replaced capacitor and ran normal and diagnostic cycle. Verified proper operation with no error codes. Call complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lockhart, TX 78644
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for not spinning, tested unit found drain pump not engaging and unit shut off with it gets to drain, tested pump and found it good, put unit into diagnostics but as soon as it got to drain the unit shuts off, replaced control all functions returned to normal, ran a rinse spin cycle so customer could see that the unit is now functioning properly, at this time no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/19/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Buda, TX 78610
Kevin
Job Details: 08/19/2022
"Arrived on site and found latch and strike failed, replaced both and washer will now complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Georgetown, TX 78626
Cliff
Job Details: 08/19/2022
Arrived on site to diagnose a washer that is not cycling properly. Found drain line clamped to homes plumbing and drain is excessively long. Advised customer the drain needs to be minimum of 29 inches above floor and must have an air gap or unit will not function correctly. Plumbing issue will need to be resolved to correct issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Temple, TX 76502
David Z
Job Details: 08/19/2022
"Arrived on site to follow up on refrigerator that has barely made any ice since icemaker was replaced. I checked Temps and found freezer at 1, and RC / Pantry at 42. I found some of the RC shelves were obstructed, blocking airflow. I also found the condenser coils were covered in dust and animal hair as well. The icemaker is cycling and filling fine, unit is just not producing ice due to higher than normal Temps in the RC. Advised customer that condenser coils should be cleaned regularly and to monitor RC temp. Once it drops, ice production should be normal. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Austin, TX 78731
Scott
Job Details: 08/19/2022
Arrived on site for fresh food section freezing food . Temp checks were 25-30 degrees . Ran diagnostics and got dampener error code . Replaced dampener and thermistor. Re ran diagnostics all checked norm . Unit is not connected to water . Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78749
Leonardo
Job Details: 08/19/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78732
David S
Job Details: 08/19/2022
Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area I found fault code F7e1 no heat. I I inspected the heating element and found it broken. I replaced the heating element and ran a diagnostics cycle. The unit is working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Wesley
Job Details: 08/19/2022
Arrived onsite and fulfilled special project designation and replaced heater assembly. All checks good.
We serviced a
HOTPOINT DRYER
Model HTDX100EM6WW
Near Georgetown, TX 78626
Cliff
Job Details: 08/19/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found during previous repair drum slides were installed in incorrect placement and reinstalled them properly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Austin, TX 78745
Luis
Job Details: 08/19/2022
"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78745
Luis
Job Details: 08/19/2022
"Arrived on site for no ice. Ran diagnostics E5 error code defective thermistor,replaced icemaker,power cycled unit ran diagnostics icemaker passed harvest ran fill test passed."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Leander, TX 78641
Vincent
Job Details: 08/19/2022
"Arrived on site for dryer, inspected unit and work area. Found that the unit is a gas dryer but the house is not equipped with gas line for the dryer. No heat will be produced. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 08/19/2022
"Arrived on site to test unit for not draining. Found knockout on disposal was not removed. Removed plug/knockout, unit working as designed. Advised contractor to place hose clap on drain tube to disposal barb to prevent leaks. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78724
Joe Z
Job Details: 08/19/2022
"Arrived onsite for defrost sensor not working. Upon arrival. Inspected unit and found lots of frost all over FC and lots of condensation in RC. Found 8 gap across base of RC . Uploaded pics to SD. Sealed off gap with silicone. Instructed apartment office team that the unit will need to be thawed out for at least 24 hours to thaw out all ice from FC, evaporator and return air. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near San Marcos, TX 78666
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for no power, tested unit found water lines are crossed, plugged unit in and drain pump just activates and does not turn off, control is unresponsive, will need water lines installed properly and control replaced on return visit ordering control and more parts to ensure completion ; ordrng 1 W11608056 (Control) and 1 W10919003 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 08/19/2022
"Arrived onsite for Refrig not cooling properly Unit 2065. Upon arrival inspected unit and evaporator is covered in ice. Tenant stated that icemaker stopped making ice then noticed a temperature change in RC. Need to order defrost parts.ordering harness, heater, and control. Maintenance will be moving unit down stairs in storage to allow unit to thaw. Tenant Will be getting a loaner refrigerator ; ordrng 1 W11546681 (Harness) and 1 W11546606 (Heater) and 1 W11546609 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 08/19/2022
"Arrived on site. Per customer evaporator was incased in ice,customer defrosted unit,unit cooling at time of visit. Ran diagnostics thermistors passed,ran bimetal test reading closed,removed cover ran heater test passed heater powering on ; ordrng 1 W11567938 (Ui control)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near New Braunfels, TX 78130
Andrew
Job Details: 08/19/2022
Arrived on site to test unit for no power. Found external drain pump has failed as ice bin full of water. Unit receiving proper voltage. Needing external drain pump. ordrng 1 W10825875 (Pump)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Leander, TX 78641
Vincent
Job Details: 08/19/2022
"Arrived on site for icemachine, inspected unit and work area. CX complaint ice will make but not cut. Inspected the grit cutter and found it good. Removed the top panel to gained access to transformer to tested and found it to be open.; ordrng 1 WPW10485951 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Andrey
Job Details: 08/19/2022
"Arrived on site to test unit for no cool in RC and frost in FC, tested unit found FC gasket not sealing properly getting caught on hinge and gaps between body and liner around FC/RC doors, after speaking to CS found middle hinge slightly bent, order clear silicone, hinge and nylon bushing to raise door slightly higher so gasket wont get stuck on hinge ; ordrng 2 W10841140 (Clear silicone)s and 1 WP2254618 (Center hinge) and 1 WP489467 (Plastic washer)"