We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lockhart, TX 78644
Leonardo
Job Details: 06/25/2021
Arrived on site to replace inner door. Opened new box and found part damaged. Ordering new inner door office to reschedule. ; ordrng 2 W11513971 (Inner door)s
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Austin, TX 78741
Kevin
Job Details: 06/25/2021
"Arrived on site and inspected dryer and found control panel is unresponsive, confirmed incoming power is correct. Will bring back control board, control panel and all possible parts; ordrng 1 W11351728 (Control) and 1 W11223753 (Nameplate) and 1 W11351728 (Chrome control panel) and 1 280148 (Cut off) and 1 W11388022 (Control board)"
We serviced a
KENMORE DISHWASHER
Model 66513013K113
Near Killeen, TX 76543
David S
Job Details: 06/25/2021
Arrived on site for dishwasher not working. We inspected the unit and work area. We found the heating element broken. We found the controls not responsive to commands. We found voltage to the control but no power out.We are ordering the control and authorization to complete the repair. Office to reschedule.; ordrng 1 W10440232 (Control) and 1 AUTHO/
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78741
Matthew
Job Details: 06/25/2021
Arrived onsite to replace all damaged parts. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/25/2021
Arrived on site to install previously diagnosed parts. Removed hinge and installed new hinge. Removed mullion and installed new mullion. Vertical mullion engages into center bracket as designed. Raised the right side door to get both doors even. Found handles were uneven once doors were level. Adjusted left side handle so both handles are even. Customer inspected and stated they looked perfect. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Austin, TX 78729
David Z
Job Details: 06/25/2021
Arrived on site to install dispenser due to previous part being damaged in box. Replaced with new dispenser and verified unit is working as designed. Call complete.
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTPA
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/25/2021
Arrived on site for trash compactor small gear stripped. Found unit already pulled out. Inspected unit and work area. Verified failed. Removed motor pinWill need to replace gear kit to repair. Installed new kit and assembled unit. Tested operation and all tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78724
Wesley
Job Details: 06/25/2021
Arrived onsite and replaced evap cover and foam. Completely removed all ice which appeared to have encroached on the fan and jammed the fan. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near San Marcos, TX 78666
Jacob
Job Details: 06/25/2021
Arrived onsite for unit not working. Put unit in diagnostics and got a bunch of error codes. Looked under the unit. And found that belt had slipped off. The cam and the motor somehow. Re attached belt. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78754
Wesley
Job Details: 06/25/2021
Arrived onsite for unit with gapping in the humidity drawers. Drawer gapping as designed between shelf and drawer lip. Advised customer on design and tolerances. All checks good. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78130
Jacob
Job Details: 06/25/2021
"Arrived onsite for unit having damage to the left side of the unit, and bottom drawer is out of alignment and the flames may be too hi. Looked at the bottom drawer. Saw that it was not sitting correctly. Re aligned the bottom drawer. No issues with the drawer. Checked the flames on low and was able to bring down the flame a bit, let customer know that if I bring it down too much the flame may blow out. Called tech line to confirm parts replacement. Said go ahead and order the left side panel to replace. spoke to drew and got sr#773109326. Rescheduled with customer. ; ordrng 1 WPW10162245 (panel-side)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Copperas Cove, TX 76522
Al
Job Details: 06/25/2021
Arrived on site and inspected dryer heating issues. Confirmed the complaint and r&r the cutoff. Reassembled and unit tested as designed. Customer did advise the complex has been having power surge issues.JOB COMPLETE
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Salado, TX 76571
Lou
Job Details: 06/25/2021
"Arrived on site to inspect refrigerator freezer door not staying closed. Upon further inspection, I found the customer had a box in front of the FC door to keep it closed. I removed the box and the left side of the door opened approximately 1/2 inch. I removed the food contents and removed the door and found the rails were gunked up with old lubricant. Also found some of the bearings were missing. I removed and replaced both side rails/slides and reassembled the FC section and tested the door opening/closing and it is operating as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/25/2021
Arrived on site for Surface Burner(s) Sparking or Clicking - Gas and Dual Fuel Range. Found all cooktop burners igniting as designed. Customer informed me that it was the bake igniter that was continuously clicking and not igniting. Ran preheat bake at 350 and igniter was not clicking consistently. Removed drawer and found igniter harness not connected fully to the igniter. Connected the harness wire to fully seat on the igniter. Tested bake and ignited on first click. Tested broil and it too ignited as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2021
"Arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found the element with some large rusted spots on it. I placed the unit in diagnostics showing no error codes and continued with testing. Unit is operating as designed. Customer advised that they have a water softener system. Also found that the friction pads were worn off the hinges. Due to the rust on the element, I am ordering the element, friction pads and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W10518394 (Element) and 4 WP8268961 (Friction sleeve)s and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Killeen, TX 76549
Al
Job Details: 06/25/2021
"Arrived back on site to install previously ordered parts. Removed and replaced the valve switch and latch. Reassembled and unit tested as designed and didnt shut off after 3 minutes. Customer satisfied, JOB COMPLETE."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Killeen, TX 76543
David S
Job Details: 06/25/2021
Arrived on site for oven vent fallen off. We inspected the unit and work. We found the handle trim pieces broken and no longer accepting the mounting screws. We found the left and right trim pieces broken and no longer holding the glass piece in place. I call safety amid they stated they are covering the parts as well. We need to order the left and right trim pieces and the mounting screws for the trim. ; ordrng 2 WPW10200660 (Screw)s and 1 W10761018 (Trim) and 1 W10761014 (Trim)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Salado, TX 76571
Lou
Job Details: 06/25/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not draining properly, the customer requested that an external drain pump be installed. I installed the drain pump and tested and unit is operating & draining as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Belton, TX 76513
David S
Job Details: 06/25/2021
Onsite for cooktop front right and center burners not working correctly. Both dual burners would only ignite the center flame. C/S installer had switched out orifices. Found orifices on both burners had been flipped causing only center flame to ignite and causing flame to be very large. Took out and installed orifices to correct location and adjusted flame sizes. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Copperas Cove, TX 76522
Al
Job Details: 06/25/2021
"Arrived on site and inspected ice machine not producing ice. Confirmed the complaint and ran a new cycle and the unit filled, made ice, dropped the ice on the grid cutter, but due to the warped unit the ice that made melts because of the noticeable gaps and dents on and around the unit as if it were dropped. I also did a video call so ADRIAN could document the units damages.
We serviced a
GE RANGE
Model JB740SP3SS
Near Waco, TX 76712
Tyler
Job Details: 06/25/2021
(CH) Arrived on site for center of front right burner not coming on. Upon arrival confirmed complaint and inspected element and found proper voltage from infinite switch. Found element and wiring both burnt. Was able to replace element and repair wiring. Reassembled and tested unit to find it operating as intended. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW
Near Kempner, TX 76539
Al
Job Details: 06/25/2021
Arrived on site and inspected washer with water pooling underneath the unit. Confirmed the complaint and found water stains directly underneath the load and go dispenser at the bottom of unit. Found customer loaded the load and go system 3 years ago but has never used the option. The pooling water had the stored detergent in it. I also raised the front leveling feet to prevent and further leaks. JOB COMPLETE
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Temple, TX 76502
David S
Job Details: 06/25/2021
"(Tw) On-site for IM producing thin ice while set to max thickness. Ice dropped within 5 min of arrival. Thickness of ice was thin on evaporator. Let unit run normal cycle. Unit would flush, reservoir fill level looked good, recirculation pump cycled, even ice build up on evap, heating grid powered on. Found ice maker short cycling during recirculation under normal operation. Replaced control and recirculation harness with thermistor. Ran diag cycle, unit functioning as designed. Call complete. ; ordrng 1 W11034363 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Elm Mott, TX 76640
Tyler
Job Details: 06/25/2021
Arrived on site for dishwash not allowing motor to function. Upon arrival found motor fault code. Unit would fill and drain as designed though. We replaced sump/motor assembly and reassembled and tested unit. Found no leaks during repairs and unit fully agitating after fill cycle as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEB0
Near Elm Mott, TX 76640
Tyler
Job Details: 06/25/2021
(CH) Arrived on site for food freezing in RC. Upon arrival checked temps in rc and found them at 27 when unit was set to 38 degrees.upon further testing I was able to find the damper stuck in the open position. Damper motor wasnt shutting during diagnostics or normal operation. Checked and found voltage to damper functioning. Also found dampener seal still intact and functioning. Replaced damper and reassembled unit. After reassembly tested the unit and found it is working as designed. Informed customer to give unit at least 24 hrs to re-stabilize temps. Call complete
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW3
Near Waco, TX 76711
Tyler
Job Details: 06/25/2021
"(CH) Arrived on site for dryer not spinning. Upon arrival tested unit and confirmed the issue. Upon further inspection found shaft of the motor where belt connects was broken off. Replaced the motor, blower, and repair kit. Reassembled and tested unit to find it functioning as intended. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Waco, TX 76710
Tyler
Job Details: 06/25/2021
"Arrived on site for washer leaking. Upon arrival found unit had no error codes. Upon further inspection I found u it had no leaks around, in, or surrounding the under carriage of unit. After running a tests cycle found a small leak coming from underneath door seal between door and boot seal. Was able to replace the door seal and reassembled and tested unit. Found unit no longer had any leaks and functioning as designed call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
David S
Job Details: 06/25/2021
"(Tw) On-site for fridge not cooling properly. Found temp at 50 degrees and found ice build up on evap cover. Removed evap cover and found evap completely covered in ice. Heating element 35ohms, checked and found continuity of thermal fuses across harness. Replaced thermistor. Ordering control. Office to reschedule due to part availability. ; ordrng 1 W11496881 (Control)"
We serviced a
MAYTAG DRYER
Model MGD8630HW2
Near Austin, TX 78731
Kevin
Job Details: 06/25/2021
"Arrived on site and inspected Dryer and Found it is rattling, disassembled dryer and found rattling is coming from motor, or motor mount. Added sound material in between and this did not correct issue. Spoke with techline and they recommended replacing Motor and Mount. 7731094322. Also gave Customer Wi-Fi support number 1-866-333-4591; ordrng 1 W11481730 (Motor bracket) and 1 W11086656 (Motor) and 1 WPW10211911 (Housing) and 1 WP697772 (Wheel) and 10 W11113654 (Sound pads)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Austin, TX 78753
Wesley
Job Details: 06/25/2021
"Arrived onsite and replaced the mag, cap and diode together. Unit is now operating as designed. All checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2407LB0B
Near Copperas Cove, TX 76522
David S
Job Details: 06/25/2021
(Tw) On-site to install previously diagnosed parts. Replaced trap and new hinge springs. Unit functioning as designed. No leaks while onsite. Call complete
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRW00
Near Luling, TX 78648
Noah D
Job Details: 06/25/2021
"Arrived onsite to inspect unit for not cooling, upon inspection found the compressor ran for a while on 8amps then dropped to .6 amps. Them kicked out and on, tested start relay and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/25/2021
Arrived on site for refrigerator not dispensing ice or water. Inspected unit and work area. Tested dispenser operation and found auger motor and note valve not activating. Tested paddle switches and found good. Measured voltage to main control with dispenser activated and found failed control; ordrng 1 W11043763 (CONTROL) and 1 W11542754 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78754
Leonardo
Job Details: 06/25/2021
Arrived on site to test unit for unit not coming on. Found unit giving error codes of no heat or sump and motor not working. Reset board test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Austin, TX 78737
Brandon
Job Details: 06/25/2021
"Arrived on site for customer complaint of filter not working, I installed filter, unit tested good.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Round Rock, TX 78681
Kayman
Job Details: 06/25/2021
"Arrived onsite for dishwasher no power. Upon inspection I found 120VAC at the junction box to the main control. I accessed the control and found the LED solid wether I close or open the door it remains solid. I replaced the main control and latch but the unit still remained in the same state. I found the face of the UI falling off so I removed it to try and re secure it will not secure to the UI/outer door. I am ordering the UI face, UI and latch harness for return visit.; ordrng 1 WD21X24900 (Control) and 1 WD34X22265 (UI cover) and 1 WD21X21690 (Harness) and 1 WD21X21691 (Harness DC)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78728
Justin
Job Details: 06/25/2021
"Arrived on site for a refrigerator with freezer getting ice build up. Upon arrival the customer stated he was getting some ice build up or icicles around the door and sometimes a little water puddle under the FC door. I found the customer had previously stored something in the FC that was a little to big, and had bags of frozen food in the pizza box area on the FC door. I advised the customer that these could of caused air leaks and typically that is what creates the frost or icicles by the door. Upon further inspection I found no gaps in the gasket. I checked temps and found the FC 6?F after being opened for a little bit. I also found the fan working as designed and no ice build up at the back of the FC. I found the unit working as designed. No leaks observed at the time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Cliff
Job Details: 06/25/2021
Arrived on site to diagnose a dishwasher that is not filling with water. Found water valve not wired. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78754
Leonardo
Job Details: 06/25/2021
Arrived on site to test unit for no water in unit and control board not responding. Test unit and found unit trying to get water in then it stops. Ordering new valve fill and control board office to reschedule. ; ordrng 1 W11407411 (Inlet water) and 1 W11410066 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Leander, TX 78641
Cliff
Job Details: 06/25/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found damper unusually loud and replaced damper. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/25/2021
"Arrived on site to install previously diagnosed parts. Removed gear case, splutch, and belt. Installed new gear case, splutch kit, and belt. Cleaned motor and dust cover of soiled grease. Ran calibration for new components. Placed in auto diagnostics and washer is running as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/25/2021
Arrived on site for NOISE IS COMING MOST OF THE TIME AT NIGHT GRINDING SOUND - FREEZING FOOD IN FRDIGE - NO ICE BUILD UP. Took temps and fridge was cooling as designed. No frost build up over evaporator cover. Placed in diagnostics and all checked good. Fans running strong and compressor kicked on as designed. Placed in a short defrost and I could hear the evaporator coils breaking up frost and water sizzle. Removed kick plate and found heavy build up of dust over condenser coils. Used vacuum to remove the dust. This should help the fridge run more efficiently. Didnt see any items in fridge frozen. Nice frost pattern over evaporator coils. Ask customer to get a video of the grinding noise if they happen to hear it again in the future. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/25/2021
Arrived on site to install previously diagnosed part. Upon arrival customer stated the ice maker started producing ice last night. Went ahead and removed ice maker and installed new ice maker to be 100%. Customer showed me the right side RC door gasket was torn. Stated she was supposed to get a new one today with the ice maker. I only arrived with the ice maker. Ordering new right side RC door gasket W11456679 to return and complete the repair. ; ordrng 1 W11456679 (Door gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Leonardo
Job Details: 06/25/2021
Arrived on site to test unit for unit not draining. Test unit and found disposal still had knock out in. Removed knock out test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78747
Kevin
Job Details: 06/25/2021
"Arrived on site and inspected refrigerator and found fresh food section is 51?, freezer is 14? inspected freezer evaporator and found remnants of evaporator being frozen over. Ran test three and evaporator motor is getting voltage but not moving tapped evaporator motor fan blade and it began spinning.Exiting diagnostic and tried test 3 two more times and it worked each time. Recommended that homeowner completely defrost refrigerator to remove all ice buildup, collected service fee, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Austin, TX 78753
Leonardo
Job Details: 06/25/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/25/2021
Arrived on site to diagnose a refrigerator that is leaking. Found rc evap drain frozen over and icebox adapter dripping down back wall. Adapter will need to be replaced and drain inspected for possible clog to complete repair.. ; ordrng 1 W11126056 (Adapter) and 1 CLOnly (CL Only)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78733
Brandon
Job Details: 06/25/2021
"Arrived on site for customer complaint of unit not making ice, found faulty ice maker, the arm bar was stuck in the up position so the control was reading ice bucket full when empty. I replaced ice maker, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model RBD305PDQ14
Near Lampasas, TX 76550
Al
Job Details: 06/25/2021
Arrived on site and inspected double wall oven with ribbon not connected and latch not engaged errors. Customer advised he recently had a local company come out and send the board off to be rebuilt. When the unit came back the ribbon connections was damaged not allowing it to communicate with the main control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Lampasas, TX 76550
Al
Job Details: 06/25/2021
"Arrived on site and inspected ice maker water filling issues. Confirmed the complaint and found he heater mounted on top of the ice maker was defective. Removed and replaced it and confirmed the valve was working. Reassembled and unit tested as designed and filled the ice maker without any issues. Customer satisfied, JOB COMPLETE"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Austin, TX 78758
Justin
Job Details: 06/25/2021
Arrived on site for a range leaking gas. Upon arrival the customer stated he had a plumber checking on a major gas leak on his dryer. During this he checked his range and he found a minor leak in the range. I used my leak finder and could not detect any leak and could not smell any gas coming from the unit. I found the unit working as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kingsbury, TX 78638
Noah D
Job Details: 06/25/2021
"Arrived on site to inspect unit for not allowing water through unit, upon inspection found the unit did allow some water through but not enough, replaced valve and found the unit still did not receive enough water, I tested pressures at the wall and saw the hot at about 120 and cold at 50-60. Customer will correct as well. Complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78752
Wesley
Job Details: 06/25/2021
called Techline and spoke with Anthony. Unit is not heat cycling, will heat for the first cycle but wont continue to heat, replaced the cycling thermostat. Symptom unchanged, however unit operates as designed when pulled out from the wall with a straight air vent attached. Advised Maintenence in the event of ongoing symptom, vent must be shortened and straight as possible and duct must be free of debris and other blockage."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78729
Justin
Job Details: 06/25/2021
"Arrived on site for a washing machine not spinning, washing, nor draining intermittently. Upon further inspection I found the actuator had come off the cam. Per service pointer W11531483 we will need to replace the actuator. I temporarily fixed the issue and put the unit into diagnostics mode. I found stored error codes F7E6 for motor fault. I cleared the error codes and ran a test cycle. I found the test cycle ran through as designed. I then individually activated the spin and agitate. I found both working as designed. I am ordering the actuator and office will need to reschedule. ; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Hutto, TX 78634
Tommy
Job Details: 06/25/2021
Arrived onsite for previously diagnosed parts. Upon arrival found hinges both tested good with resistance. Found unit interlock assembly switches not making proper contact unless forced. Ordering interlocks as well as cavity light.; ordrng 2 W11033422 (Interlocks)s and 1 W10795595 (Light cavity)
We serviced a
GE MICROWAVE
Model JVM3160RF2SS
Near Austin, TX 78734
David Z
Job Details: 06/25/2021
Arrived on site to install previously diagnosed interlock switches to resolve microwave popping breakers. Replaced all 3 interlock switches and tested. Found unit running properly. Tested with a cup of water and verified unit heating. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/25/2021
"Arrived on site for dryer having long dry times. Customer stated that failure occurred after having roof replaced and venting has been cleaned by Venttex. Inspected unit and work area. Performed air flow test and found red light, bad air flow. Removed vent and tested, found green light for good air flow. Reinstalled vent and tested again and found restriction in air flow through venting. Spoke with customer on air flow. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Georgetown, TX 78628
Cliff
Job Details: 06/25/2021
Arrived on site to diagnose a refrigerator that is leaking from rc. Found rc evap drain frozen over and thawed drain. All is working properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lockhart, TX 78644
Noah D
Job Details: 06/25/2021
"Arrived on site to inspect unit for not allowing flame. Upon inspection found the unit was broken in two places, replaced both orifice holders and tested unit. All functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Austin, TX 78747
Kevin
Job Details: 06/25/2021
"Arrived on site and sound strike on washer lid is broken, after replacing it ran a diagnostic cycle and confirmed washer is operating normally, job complete"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Red Rock, TX 78662
Noah D
Job Details: 06/25/2021
"Arrived onsite to inspect unit for not turning, upon inspection found the unit did not turn without assistance, tested voltage and found the right side dropped voltage by 60v. Customer must have electrician out. Complete"
We serviced a
AMANA RANGE
Model ACR2303MFW4
Near Dale, TX 78616
Noah D
Job Details: 06/25/2021
"Arrived on site to inspect unit for not heating correctly, upon inspection found the unit was heating normally, customer was having issues with the units heat dropping during cooking, tested all element and oven. All functions worked normally. Complete"
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Austin, TX 78759
Justin
Job Details: 06/25/2021
Arrived on site to install previously diagnosed parts. Upon arrival the breaker to the oven was already off. I installed the new fuse and then preheated the unit. The unit was now heating and working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Austin, TX 78748
Kevin
Job Details: 06/25/2021
Arrived on site and found water dispenser pressure is very weak. Removed water filter and dispenser is working properly. Cycled icemaker and motor is running properly and valve turned on but it did not fill with water. Found Icemaker fill tube is frozen used steamer to clear it and icemaker will now fill properly.. Recommend it to homeowner that water filter be replaced Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, TX 78681
Kayman
Job Details: 06/25/2021
"Arrived onsite for refrigerator no cool in both sections. Upon inspection I found the unit has been running for 24 hours but is room temp in both sections. I found both RC and FC fans running as well as the condenser fan. I found 2.4 amp draw at the compressor and the compressor is extremely hot to the touch and does not sound right while running. I am ordering the compressor, 3 way valve, drier and both evaporators for repair Office to R/S due to part availability. ; ordrng 1 W10865322 (RC evaporator) and 1 W11035643 (FC evap) and 1 W11025999 (Compressor) and 1 W11109499 (Drier) and 1 W10865727 (3 way valve) and 1 W10913906 (Coupler) and 1 OILLESSGUAGES (Oil less GUAGES)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78753
Wesley
Job Details: 06/25/2021
"Arrived onsite and used gearcase and spin basket and control, however drain pump is burnt out and will need drain pump to repair. ; ordrng 1 W10919003 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling properly and per previous techs diagnosis, I removed and replaced the hv drier and FC evaporator. Using my black light, I found that the evaporator had leaked refrigerant. Vacuumed the system for approximately 20 minutes and pressures held. Installed 7.50oz of R134a refrigerant and monitored pressures and watched the frost pattern on the FC evaporator. Evaporator had a good frost pattern. During this time, I removed and replaced the filter housing and checked for leaks. No leaks found. Unit continued to hold pressure in sealed system. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78721
Wesley
Job Details: 06/25/2021
Arrived onsite and replaced water valve for leaking from the dispenser issue. Unit is now operating as designed. Advised maintenance to replace filter in event of repeat failure.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Kyle, TX 78640
Leonardo
Job Details: 06/25/2021
Arrived on site to test unit for no sound. Unit freezing not operating correctly. Found lost communication error. Replaced board test unit and unit test good job complete.
We serviced a
LG WASHER
Model WT1101CW
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/25/2021
"Arrived on site for washer filling with water with unit powered off. Inspected unit and work. Tested operation and verified failure. Found cold water valve solenoid stuck open and will need to replace inlet valve assembly to repair. Found house hot water valve not turning off. Turned water off at street. Removed failed valve and installed new. Performed diagnostics mode and tested valve operation. All tested good, no water leaks detected.
We serviced a
SAMSUNG DRYER
Model DV50F9A6EVW/A2
Near Austin, TX 78746
Brandon
Job Details: 06/25/2021
"Arrived on site for customer complaint of unit not heating, found failed heating assembly, I replaced heating assembly, unit tested good.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/25/2021
Arrived on site to install previously diagnosed part. Removed harness and installed new harness. Tested all four burners and they were heating as designed. Tested bake and broil and both elements heated as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near San Marcos, TX 78666
Jacob
Job Details: 06/25/2021
Arrived onsite for unit have extra frost inside of the freezer. Upon further inspection found that the seal on the door had some how been knocked off. Re attached the seal. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78729
Justin
Job Details: 06/25/2021
"Arrived on site for a washing machine making a loud noise. Upon arrival the customer stated the unit will make a very loud noise during the final spin, and when the shifter activates. I put the unit into diagnostics mode and found no stored error codes. I then ran a service cycle and it ran through as designed with no noise. The customer then informed me it was an intermittent issue. I individually activated each component and ran the high spin/agitate for a while and could never replicate the noise. I gained access to the bottom of the unit and found everything looking as designed. I called techline and spoke to Kathy and received SR# 7731092827. Kathy recommend to replace the belt and they have been seeing issues with this. I replaced the belt and the unit was still working as designed. Call complete."
We serviced a
UNKNOWN DRYER
Model NED5800HW0
Near Round Rock, TX 78665
Tommy
Job Details: 06/25/2021
Arrived onsite for dryer with no power. Upon arrival found unit block had 248 going on found unit control had power and removed door and got to thermal fuse found thermal fuse was good. Unit control is not sending power throughout unit ordering control and UI to be replaced. Office to reschedule upon arrival of parts.; O-emld tckt
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Jarrell, TX 76537
David S
Job Details: 06/25/2021
"(Tw) Onsite for dryer drum not turning. Found belt had come off. Found pulley and motor in good condition. Replaced belt, tested, unit functioning as designed. Call complete"
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Austin, TX 78751
Leonardo
Job Details: 06/25/2021
Arrived on site to replace module and ui. Replaced both parts programmed unit test unit and unit not responding. Will order new module and ui again office to reschedule. ; ordrng 1 Wpw10396615 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Austin, TX 78746
Brandon
Job Details: 06/25/2021
"Arrived on site for customer complaint of unit making a squeaking noise, found unit needs dryer repair kit. I replaced repair kit, unit tested good,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Austin, TX 78746
Brandon
Job Details: 06/25/2021
"Arrived on site for customer complaint of unit leaking at times, and not all cycles working. Found F8e1, f8e3, f8e0, F6e3, found failed water valve and to much soap being used. I replaced water valve, unit tested good
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78735
Brandon
Job Details: 06/25/2021
"Arrived on site for customer complaint of left leg not level, I was able to level unit, everything tested good."
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BB01
Near Austin, TX 78728
Justin
Job Details: 06/25/2021
Arrived on site for a range with a knob not turning. I found the right knob not budging at all. The valve was stuck and needing replacement.Call complete.
We serviced a
WHIRLPOOL DRYER
Model MGD5770TQ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/25/2021
Arrived on site for dryer not drying. Inspected unit and work area. Performed air flow test and found yellow light for minor restriction in air flow. Monitored flame through cycles. Found element cycle off for 39 seconds and on. Found around fifth or six cycle ignitor with glow but no flame. Disassembled unit and bypassed door switch. Measured amp draw to igniter and found 4.7 amps at its highest. Powered unit off and test coils and found 3 prong opened. Will need to replace coils to repair. S Removed failed coils and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near Georgetown, TX 78628
Cliff
Job Details: 06/25/2021
Arrived on site to diagnose a refrigerator that has uneven doors. Found unit not leveled at time of installation. Leveled unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, TX 78664
Jimmy J.
Job Details: 06/25/2021
"Arrived on site to install previously diagnosed parts. Customer had bought a new stackable washer dryer set and the appliance I was there to work on was in the hallway. Unhooked stackable and connected the washer I was there to repair. Removed dust cover, splutch kit, and belt. Installed new dust cover, splutch kit, and belt. Removed suspension rods and installed new suspension rods. Placed in diagnostics and ran calibration. Placed in diagnostics and ran a full auto diagnostics cycle and washer is running as designed. No leaks detected."
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hutto, TX 78634
Tommy
Job Details: 06/25/2021
Arrived onsite for washer not operating no power.upon arrival found unit control was damaged and control panel not responding to touch replaced both and found valve on cold side not opening correctly. Replaced all three and tested unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78759
Justin
Job Details: 06/25/2021
"Arrived on site for a refrigerator losing cool. Upon arrival the customer stated things in the RC started getting soft and ruining faster. Also that some condensation build up was appearing in the FC. They were still having low ice production too. I checked the temps and found the FC at 13?F and the RC at 50?F. I gained access to the FC evap and found a good frost pattern. I found several inches of ice build up on the RC evap cover, and frozen water on the bottom of the RC. I put the unit into diagnostics mode and found thermistors passed, all fans and airflow components working properly, put the defrost in basic mode, and found the defrost working as designed. I then gained access to the control and ohmd out the thermistors. I found the RC thermistor at 9.8k (reading roughly 30?F, which is about accurate due to ice), the FC thermistor at 4.9k (reading roughly 50?F, which is roughly correct after door being open and defrost activated), and the RC evap thermistor at 25k ohms (reading roughly -5?F, which is more than likely accurate due to the amount of ice build up). I gained access to the drain tube due to the sheet of ice on the bottom of the RC. I found it slightly clogged and cleared it. This indicates a possible UI and control issue. I am ordering the UI and will return with all other parts. Return tech to install UI and Control. They will also need to gain access to the RC evap to check if the thermistor has correct placement, for this could also cause the issue. I advised the customer they will need to keep the cooling off at least 48 hours before service to thaw out ice. I had them sign the defrosting refrigerator waiver. Office to reschedule. ; ordrng 1 W11089931 (UI) and 1 Autho (Autho on UI and Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78744
Kevin
Job Details: 06/25/2021
"Arrived on site and inspected washer and found actuator arm is out of cam kit ring, took one picture. A new actuator will be needed to correct the issue; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Georgetown, TX 78626
Tommy
Job Details: 06/25/2021
Arrived onsite for refrigerator still freezing goods. Upon arrival found settings and loading done incorrectly. Adjusted and spoke with customers on settings job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78717
Kayman
Job Details: 06/25/2021
Arrived onsite for dishwasher with spray arms not spinning and not cleaning. Upon inspection I found F4E3 stored in the unit. I replaced the sump and motor and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Mustang Ridge, TX 78610
Al
Job Details: 06/25/2021
Arrived on site and dishwasher with F6 E1 error. Confirmed removed and replaced it and unit tested as designed. Customer satisfied. JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78758
Wesley
Job Details: 06/25/2021
Arrived onsite for unresponsive console and replaced the console to repair. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Austin, TX 78704
Brandon
Job Details: 06/25/2021
"Arrived on site to replace failed valve, bin thermistor, and fill line, after replacing, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC0
Near Austin, TX 78732
David Z
Job Details: 06/25/2021
"Arrived on site to diagnose dryer that was not fully drying clothes. On arrival the customer showed me the most recent load that they had run. Found that towels and heavier items were slightly damp. Checked settings and found the ecoboost option was on, which will reduce the heat and leave some items slightly damp. Advised customer on functionality of the eco boost setting. Checked for airflow restrictions and did not find any airflow restrictions and good flow with vent tester. Found all items working as designed, just slightly damp due to eco boost setting. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Round Rock, TX 78664
Tommy
Job Details: 06/25/2021
Arrived onsite for previously diagnosed parts. Replaced bulbs and unit is now operating as designed. Job Completed.
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Leander, TX 78641
Kayman
Job Details: 06/25/2021
Arrived onsite to install previously diagnosed parts. I installed the console and tested the unit. The unit is working and preheating as designed at this time. Job compete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near New Braunfels, TX 78132
Jacob
Job Details: 06/25/2021
Arrived onsite for unit not making ice. Looked at the ice maker and noticed that the bin of ice maker still had ice stuck in it. Checked test 56 and got E5 error timed ice making. Replaced ice maker. Rest breaker for the unit. Tested unit. Did not have error code back. Tested Filling with water and harvested. Ice maker working as designed. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Austin, TX 78741
Brandon
Job Details: 06/25/2021
"Arrived on site to replace compressor, filter drier, and coupler. After replacing, unit would not hold vacuum, I heard a very faint hissing noise coming from refrigerant line feeding filter drier. I bubble tested my welds, that tested good, I was not able to gain access to where the leak was coming from.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Waco, TX 76706
Tyler
Job Details: 06/25/2021
"Arrived on site for dishwasher not cleaning dishes. Upon arrival verified 120 connections to all components needed to operate unit. After further inspection I found drain line under sink was never properly raised. Also found a lot of food on and around dishes, indicating they are being properly rinsed off prior to being put in the dishwasher. Found spray arm slightly clogged with water debri. Was able to remove clogs. Rerouted drain line.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78731
David Z
Job Details: 06/25/2021
Arrived on site to install previously diagnosed external drain pump to resolve unit not draining. Replaced external drain pump and retested unit. Verified everything is powering on. Ran a normal ice making cycle and verified unit is filling and draining properly. Verified frost pattern on chill plate. Unit is now working as designed with no water leaks found. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near Round Rock, TX 78665
Tommy
Job Details: 06/25/2021
Arrived onsite for vent hood not operating as designed. Upon arrival found unit was operating as designed customer was surprised unit grease trap was covered and unit had some oil on outside to touch. Spoke with customer on regular maintenance and cleaning and how too.