We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Seguin, TX 78155
Andrey
Job Details: 08/23/2022
"Arrived on site to test unit for igniters activating on its own, tested unit could not replicate issue that the customer is having, all burners are igniting and the unit has a proper conversion kit the natural gas, not detecting any gas leak when unit is not running when burners are fired, some gas get released, home does not have any kitchen ventilation so most of the gas smell stays in home, called safety and presented my findings Sr#7734399705, if the issue comes back customer will need to call safety if necessary, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Lakeway, TX 78738
Leonardo
Job Details: 08/23/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward not leveled correctly. Leveled unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB955FW0
Near Austin, TX 78739
Kevin
Job Details: 08/23/2022
"Arrived on site and inspected dryer and found L2 showing on display. Confirmed incoming power is correct, I spoke with techline and they confirmed power and control board is good. Techline recommended replacing motor. Attempted to remove motor and found blower wheel will not separate. also found support wheels and idler pulley are not spinning properly ; ordrng 6 WPW10314173 (Roller)s and 1 W11246350 (Housing)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/23/2022
Arrived on site for dishwasher with service pointer on heater replacement. Upon arrival confirmed issue and found gold colored bushings on element ; ordrng 1 W11537778 (Heater) and 1 Cnote (Customer requesting to be put on cancellation notice)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78681
Vincent
Job Details: 08/23/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element to replace with new and improved one. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near New Braunfels, TX 78130
Andrew
Job Details: 08/23/2022
"Arrived on site to test unit for not dispensing ice. Found some how coupler washers were not installed properly preventing auger and coupler from making proper contact. Replaced coupler, shaft and container for being worn and set washers properly. Unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Liberty Hill, TX 78642
Vincent
Job Details: 08/23/2022
"Arrived on site for noise on dryer, inspected unit and work area. Tested unit and work area CX complaint was unit making noises after repair. I found the rollers where making a slightly noise I explained to CX that the rollers may have a flat spot and and would have to be replaced. She ask if it was bad I explained that it was not terrible but would get worst over time. No repair where needed at this time. Job completed."
We serviced a
SAMSUNG DRYER
Model DV42H5600EP/A3-01
Near Georgetown, TX 78633
Lou
Job Details: 08/23/2022
"Arrived on site to inspect dryer operating even when the unit is turned off and its not heating. Upon further inspection, I tested the unit after plugging it in and found that when I press the door switch closed, the unit automatically turns on. I pressed the power button and turned the unit on and when I pressed the power button to turn it off, the drum continued to turn. I tested the control by unplugging connectors and found the power relay closed causing the unit to function even when turned off.I removed and replaced the control and retested and unit is operating as designed and heating properly. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Waco, TX 76712
David Z
Job Details: 08/23/2022
"Arrived on site to install parts diagnosed by previous technician. Removed rear panel and installed new control. Retested unit and found provided control no good, DOA. Reordering control to complete repair. Office to schedule when part arrives. ; ordrng 1 W11574592 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78758
Matthew
Job Details: 08/23/2022
Arrived onsite to replace previously diagnosed parts. Replaced gearcase and slider. Tested unit and unit is functioning properly. No noise at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Buchanan Dam, TX 78609
Kimo
Job Details: 08/23/2022
Arrived onsite for refrigerator not cooling in both Sections. Upon inspection I found that the was no frost pattern on evap. And the fan was running I checked the thermistor and found that it was within specs. I gained access to the compressor/ condenser fan ad found that both were not running. I installed new start device and found no change I checked to voltage into the main control and found voltage there I checked for voltage and the Start device connector on the harness side and found no voltage same with condenser fan. I am ordering 1x main control and ui. Office to reschedule.; ordrng 1 W11558182 (CNTRL-ELEC) and 1 W11518204 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78701
Joe Z
Job Details: 08/23/2022
Arrived onsite for Leaking - Underneath. Upon arrival ran diagnostics and there were no error codes. Ran a normal wash cycle and found leak from tiny pin hole on base of tub. Uploaded pics on Sd. Need to order tub. Customer had me fill pin whole with sealer until tub comes in..office to reschedule ; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78751
Joe Z
Job Details: 08/23/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Upon arrival replaced heater. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78748
Leonardo
Job Details: 08/23/2022
Arrived on site to test unit for unit leaking. Test unit and found water coming from diverted motor. Will need to replace sump and motor
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Lou
Job Details: 08/23/2022
"Arrived on site to inspect wall oven microwave light not working. Upon further inspection, I found the interior bulb of the microwave burnt out. I removed and replaced the bulb and tested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/23/2022
Arrived onsite and repaired unit with the lower harness. All checks good. Advised customer on repair. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Austin, TX 78753
Matthew
Job Details: 08/23/2022
"Arrived onsite for damaged freezer door. Inspected unit and took pics. Upon unboxing new door, found new door scratched \scuffed. Will Need to re order door. Office to reschedule. Office to inspect door upon arrival. ; ordrng 1 LW10599407 (Fc door)"
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Austin, TX 78704
Matthew
Job Details: 08/23/2022
Arrived onsite for dryer LOC and dented panel. Upon arrival inspected unit. Dent on top panel was apparent. Verified with office delivery date and within 30 days cosmetic damage. Replaced top. LOC was due to locked control panel. Pressing steam button for 3 seconds corrected the issue. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 08/23/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Liberty Hill, TX 78642
Vincent
Job Details: 08/23/2022
"Arrived on site for range, inspected unit and work area. Customer complaint after cleaning range would not ignite, explained to customer that when getting burner caps wet they wont ignite until fully dry. CX understood, tested unit and all burners are working as designed. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Round Rock, TX 78681
Vincent
Job Details: 08/23/2022
"Arrived on site for dishwasher, inspected unit and work area. Found the tracks for middle rack broken. Replaced both racks and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Austin, TX 78731
David S
Job Details: 08/23/2022
Arrived on site to replace the dryer lid. I inspected the unit and work area. I found the lid dented. I found the correct part ordered but it was miss boxed. I am ordering another lid. The office will reschedule when we have eta on the part.; ordrng 1 WPW10458665 (Chrome shadow dryer lid)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Coupland, TX 78615
Cliff
Job Details: 08/23/2022
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing and both parts will need to be replaced to complete repairs; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Seguin, TX 78155
Andrey
Job Details: 08/23/2022
"Arrived on site to test unit for not functioning properly, tested unit found wrong software programmed at install, adjusted to proper settings, the unit is now functioning properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78748
Kevin
Job Details: 08/23/2022
"Arrived on site and found control board and control panel have failed, also found gearcase has failed.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDB09
Near Lakeway, TX 78734
Kevin
Job Details: 08/23/2022
"Arrived on site and inspected refrigerator and found a small air gap at the top of the freezer door, took one picture. Humidity is entering causing ice buildup and condensation in fresh food section. I added silicon around perimeter to remove any air gap between the liner and cabinet. Rearranged white spacers to raise freezer door up 1/8 of an inch to provide more contact from the magnetic strip. remove evaporator panel and insured there is no ice filled up around fan. No further repairs required at this time, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Georgetown, TX 78626
Gerry C
Job Details: 08/22/2022
"Arrived to inspect no heat. I found the UI would randomly loose power and a loud clicking could be heard, but it was not a relay. I measured the DC line voltage to the UI during the issue and found it holding a stead 13.98 VDC. The clicking was coming from the UI speaker and coincided with the power loss.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NNZW0
Near Georgetown, TX 78628
Gerry C
Job Details: 08/22/2022
"Arrived on site Ice Machine not producing ice. On inspection notice water flow was slow, notice a wire was broke on the heating grid. Installed new valve and grid. ice slab was starting to form. Heating grid was warming up. Unit working as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Dripping Springs, TX 78620
Luis
Job Details: 08/22/2022
"Arrived on site for no ice. Removed ice bucket,found switch powered off,powered on switch,icemaker ran through a harvest cycle and filled with water,removed kickplate found no damage to wire harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Bastrop, TX 78602
Matthew
Job Details: 08/22/2022
"Arrived onsite to replace previously diagnosed parts. While tapping into the unit found oil in system. Called tech line for assistance. Tech recommended cutting lines to a flair-up. Provided SR#7734410232. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and unit is functioning properly. Unit began cooling. Customer will monitor temperature. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Georgetown, TX 78633
Paul
Job Details: 08/22/2022
"JM: Arrived to inspect washing machine door latch. I found that the door strike had Broken. R/R strike and tested unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Georgetown, TX 78633
Paul
Job Details: 08/22/2022
Arrived onsite to inspect no power for refrigerator. I found one of the 14VDC circuits loosing power when it was connected to the power supply. I started checking loads and found the Aurora LED control failing and causing the issue. R/R LED control and tested the unit. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Georgetown, TX 78633
Paul
Job Details: 08/22/2022
"JM: Arrived onsite to inspect microwave bulb being burned out. Unit bulb and bulb housing have both burned out.R/R bulb and housing and tested unit. Operational test good. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Liberty Hill, TX 78642
Lou
Job Details: 08/22/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting properly, I removed and replaced the defrost thermistor and hv control and tested. Unit is operating as designed. I advised the tenant to leave the unit unplugged for at least 24 hours to allow the evaporator to defrost all of the ice/frost. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG520S0AB2
Near Buda, TX 78610
Leonardo
Job Details: 08/22/2022
Arrived on site to test unit for oven not working. Test unit and found bad valve.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Austin, TX 78738
Justin
Job Details: 08/22/2022
Arrived on site for a dryer making an abnormal noise. I test the unit and heard it screech. I gained access to the inside and found the pulley wheel bad. I installed the repair kit and the unit is now as designed. I found the customer had a very long dryer vent and the unit was in an enclosed space. When I pushed the dryer back it was vibrating slightly against the vent. Due to the length of the vent I could not completely fix this. I informed the customer. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bee Cave, TX 78738
Justin
Job Details: 08/22/2022
"Arrived on site for a washing machine not completing a spin. On arrival the customer stated the unit will just end with soaked clothes still, but it will drain. I put the unit into diagnostics mode and found stored error codes F0E4 for spin limit by water temp, F3E2 for inlet water temp fault, F7E9 for locked rotor, F0E5 for off balance, and F2E1 for stuck key. I cleared the error codes. I then ran a diagnostics cycle and manually activated each component to find them working as designed. I gained access to the bottom of the unit and found significant gearcase oil indicating a failing gearcase. I ohmd out the motor and found it within a good range. I then tested the shocks and found it bouncing aggressively indicating bad shocks. I informed the customer that this is the likely cause of the clothes not getting spun out causing an off balance load. In order to repair the unit it will need a new gearcase, slider, and shocks
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78645
Gerry C
Job Details: 08/22/2022
"Arrived to inspect no power. On inspection found lid in locked position and no power to unit. Verified 120 VAC to the controller. Tested for 12 VDC to the UI and there was no voltage. Tested pump in found pump to be within MGF SPECS. used jump cable to drain unit. During load testing, found shifter showed OL, 9V battery showed DC voltage in both directions, show the source of the control failure. Gear case inspection showed gear case oil flung
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Georgetown, TX 78633
Paul
Job Details: 08/22/2022
"(JM) Arrived onsite to inspect washer not pumping water. Unit shows Error code F4E3 pump not running and F9E1 diverter not finding position. Unit will need its pump replaced. R/R water pump ASSY and tested. Unit operating as designed. No leaks observed during service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spicewood, TX 78669
Leonardo
Job Details: 08/22/2022
Arrived on site to test unit for damaged door and inner door and console and upper racks djusters and feed tube and spray arm. Will need to replaced all parts to make unit work correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Round Rock, TX 78681
Vincent
Job Details: 08/22/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was leaking water from the bottom of the freezer and icemaker not working. I tested icemaker and found the water valve seeping through and causing it to drip and freeze up and cause water to go all over the icemaker. I then inspected the water leaking and found the drain tube clogged. I unplugged the unit from the wall and I unclogged the tube and defrosted the ice that was build up on the freezer drip pan. I plug unit back in to test repairs. Found the unit losing power.
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Austin, TX 78730
David S
Job Details: 08/22/2022
"Arrived on site for washer exploding.I inspected the unit and work area. I found the outer tub complete broke in half. I inspected the interior of the unit and found the shocks damaged. I could not see any visible breaks on the control, dispenser, drain pump and water valves. The customer decided to replace the unit.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78731
David S
Job Details: 08/22/2022
Arrived on site for dryer not turning off when the door is opened. I inspected the unit and work area. I found the door switch stuck in the closed position. I installed the new switch and tested the unit. It is now working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS3
Near Austin, TX 78731
David S
Job Details: 08/22/2022
Arrived on site for dishwasher not powering on. I inspected the unit and work area. I tested voltage to the junction box and found none. I reset the breaker and still found no voltage. I unplugged the unit and tested the outlet. I found power to the out. I plugged the unit back in and found it powered on. I recommend if the unit powers off again to have the out checked.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Spicewood, TX 78669
Leonardo
Job Details: 08/22/2022
Arrived on site to test unit for no power. Test unit and found unit getting 120v but nothing turning on. Test board and found bad board not lettting voltage out. Will need new control board and ui board.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Austin, TX 78704
Joe Z
Job Details: 08/22/2022
Arrived onsite for Broken or Missing Parts. Upon arrival inspected unit and found right side RC door gasket is broken/ torn . Need to replace gasket .replaced right side RC gasket (1). Used heat gun to help form gasket on door.job complete
We serviced a
JENN-AIR COOKTOP
Model JED3536WS04
Near Austin, TX 78733
Scott
Job Details: 08/22/2022
"Arrived on site for rear center burner not heating . Found element in normal shape but found switch had failed .Replaced switch . Burner is heating properly .
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Belton, TX 76513
Tyler
Job Details: 08/22/2022
"Arrived on site for refrigerator not cooling, making ice, allowing light functionality. Upon arrival confirmed issue. Found thermistor values to all of unit between 2.95k-3k ohms each. Unit was unplugged on arrival. Found broken wires in deli harness.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near McGregor, TX 76657
David Z
Job Details: 08/22/2022
"Arrived on site to diagnose washer that was making noise when running and sounded like screeching as well. Examined unit and found animal fur and dirt had caused the belt to start slipping on the cam. Replaced cam and belt and tested. Could hear noisy clicking on bottom and found the shift actuator had also failed and wasn't moving the arm. Replaced shift actuator. Tested unit and verified all working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Austin, TX 78738
Luis
Job Details: 08/22/2022
"Arrived on site for no water or ice. Tested dispenser no water valve energized,removed unit found water valve turned off,turned on water source valve,tested dispense water leaking found broken missing water line from dispenser to connector,found defective freezer led module,ran icemaker through a cycle icemaker ran through a cycle and filled with water diagnosed unit will need a new water line and led module estimate parts
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Blanco, TX 78606
Andrew
Job Details: 08/22/2022
Arrived on site to replace CCU and UIC per Techline and previous tech. Replaced parts and same error code of f70(miss communication between ccu and uic) on washer side kept prompting. Ram continuity throwing harness and found one wire from communication harness had no continuity. Found on rear left side harness was cut with concrete counter weight. Fixed harness error now stayed erased and not prompting. Rn diagnostics about 6x and found no issues. Did find drain hose has a rip and is leaking. Advised customer hose needs replaced. Customer stated he would swap part himself as he already has one
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Kyle, TX 78640
Leonardo
Job Details: 08/22/2022
Arrived on site to test unit for unit not turning on. Test unit and found unit not having gas connected to it. Advised customer to get Plummer to install gas line. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Harker Heights, TX 76548
Tyler
Job Details: 08/22/2022
"Arrived on site for dishwasher not turning on. Upon arrival confirmed issue and found stable and properly polarized power supply. Found ACU failing to send any power to rest of unit. Found no other components failing. Replaced ACU and found unit or,inf as designed. Call complete"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Belton, TX 76513
Tyler
Job Details: 08/22/2022
Arrived on site for dryer not staying on. Upon arrival confirmed issue. Found stable power supply. Found ACU relays failings. Replaced ACU and found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Austin, TX 78749
Luis
Job Details: 08/22/2022
Arrived on site for seal issue. Adjusted gasket on door checked door seal good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Leonardo
Job Details: 08/22/2022
Arrived on site to test unit for door not closing. Test unit and found damaged cavity called Techline and unit is no repairable File#7734413515
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tyler
Job Details: 08/22/2022
Arrived on site for dishwasher needing new element. Upon arrival confirmed issue and found old element with gold bushings. Replaced and tested element and found no leaks. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Marble Falls, TX 78654
Lou
Job Details: 08/22/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Cliff
Job Details: 08/22/2022
Arrived on site to diagnose a washer that is popping when shifting. Tested all parts and components and found no failures to unit at this time. Advised customer on sliding clutch assembly and normal operating noises. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near New Braunfels, TX 78130
Andrey
Job Details: 08/22/2022
"Arrived on site to test unit for vibrating noise, customer played a few recordings, tested unit could not replicate noise called tech line, tech line stated that since the noise cant be replicated suggested to attempt to find possible areas were noise can be developing and add sound pads SR#7734413952, applied sound pads and zip ties to all possible locations, after a hour did not hear any unusual noise, unit is running as designed, job complete"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near New Braunfels, TX 78130
Andrey
Job Details: 08/22/2022
"Arrived on site to replace previously diagnosed motor and directional switch, could not remove gear from old motor, replaced gear kit, motor and directional switch, applied grease to gears, tested unit, unit now functioning as designed, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Salado, TX 76571
Tyler
Job Details: 08/22/2022
Arrived on site for dishwasher needing new element. Upon arrival confirmed issue and found old element with gold bushings. Replaced and tested element and found no leaks. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wimberley, TX 78676
Kevin
Job Details: 08/22/2022
"Arrived on site and replaced kickplate insulation and front door panel. Customer requested that diagnostics cycle be run because they have heard a noise in the past that was not heard by previous technician. There was no excessive or abnormal noise during diagnostic cycle. Also started a normal water cycle and allowed it to run for several minutes and also did not hear anything abnormal. No further repair is required at this time, job complete 7734415069"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Holland, TX 76534
Tyler
Job Details: 08/22/2022
Arrived on site for refrigerator needing previously diagnosed hoses. Upon arrival customer stated unit had been working fine since previous repair. Opted to allow unit to function as is unless issue returns. No parts installed called complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near San Marcos, TX 78666
Kevin
Job Details: 08/22/2022
"Arrived on site and replaced all interior lighting per special project, Took one picture of all lights working after replacement, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near San Marcos, TX 78666
Kevin
Job Details: 08/22/2022
"Arrived on site and inspected dishwasher and found heating element has failed, took one picture. Replaced it and confirmed operation by running a diagnostic cycle heating element is operating at the end. Recommended that homeowner run hot water at sink before starting cycle. Discussed drying expectations and rinse aid, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Kevin
Job Details: 08/22/2022
"Arrived outside and inspected dishwasher and found standing water in tub. found dishwasher pump is running but not removing the water. Replaced pump and this had no positive affect. Found drain hose where it connects to water inlet is kinked due to installers twisting hose as they ran it through cabinet. Unattached hose and on twisted it and link is gone and dishwasher will now drain, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Maxwell, TX 78656
Kevin
Job Details: 08/22/2022
"Arrived on site and inspected refrigerator and found evaporator is frozen over. disassembled freezer and moved enough frost to inspect connections. set refrigerator into test 38 and did not see any voltage to heating element. Removed rear panel and confirmed voltage is good exiting control board. Spoke with SW by metal has likely failed, replaced it with evaporator harness and used test seven to change refrigerator from adaptive defrost to regular, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78747
Scott
Job Details: 08/22/2022
Arrived on site for filter door on housing not closing . Found customer wasnt pushing filter far enough into housing . Installed new filter and instructed on proper metothed . Also showed how to turn off filter light . No water leaks detected at time of service. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sunset Valley, TX 78745
Scott
Job Details: 08/22/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78746
Scott
Job Details: 08/22/2022
"Arrived on site ,replaced main control . Ran harvest test . All checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Leander, TX 78641
Gerry C
Job Details: 08/22/2022
Arrived to inspect ignition issue. I found the center burner would not ignite as designed and further inspect revealed the spark would fail over 50% of the time. I removed the top and found the ignition wire was not fully seated into the igniter module. The issue was corrected and the unit operated as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78702
Joe Z
Job Details: 08/22/2022
Arrived Noisy when running. Upon arrival test unit and found noise coming from blower assembly. Inspected blower wheel and it is fractured. Need to replace blower wheel . Replaced blower wheel and test unit. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Del Valle, TX 78617
Wesley
Job Details: 08/22/2022
Arrived onsite and removed and replaced the compressor and the dryer. Inspected joints and Verified no blockage from brazing then pulled vacuum for 25 minutes. Held vacuum properly. Charged unit with 5.7 oz of r134a. Good reading on the gauges with steady vacuum on the low side and 120 psi on the hi side. Advised customer on repair and replaced water filter with customer stock water filter. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Wesley
Job Details: 08/22/2022
Arrived onsite for repeat defrosting issue and found fridge had been plugged in in the model apartment. Found unit operating as designed. No longer a standing defrost issue. Advised maintenance on findings. In event of repeat failure. Replace the control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Volente, TX 78641
Gerry C
Job Details: 08/22/2022
"Arrived to install previously diagnosed parts. Pulled unit out of cabinet to repair tub. Unassembled unit and installed new tub. Reassembled unit and tested unit, No errors recorded after test. Working as designed. No leaks observed during Service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78723
Wesley
Job Details: 08/22/2022
"Arrived onsite and found unit operating properly and found averages good, was advised that unit had stopped cooling the fridge section at one time and then resumed normal operation. Advised customer that a pattern should be documented, if this recurs, however immediate solution for a supposed control glitch is power cycling with a 5 minute break. Using the breaker."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Wesley
Job Details: 08/22/2022
Arrived onsite and repaired heater fulfilling the SP designation for heater replacement. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Pflugerville, TX 78660
Cliff
Job Details: 08/22/2022
Arrived on site to diagnose a microwave with a damaged door. Found plastic on door cracking and replaced door. All is working properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Pflugerville, TX 78660
Cliff
Job Details: 08/22/2022
Arrived on site to replace previously ordered parts for microwave. Replaced cap and diode and tested unit. Found all is functioning properly at this time and no other parts were needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Round Rock, TX 78664
Cliff
Job Details: 08/22/2022
Arrived on site to diagnose a washer that is not starting. Found strike broken and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Round Rock, TX 78665
Cliff
Job Details: 08/22/2022
Arrived on site to diagnose a washer that is not turning on. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78665
Cliff
Job Details: 08/22/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78737
Luis
Job Details: 08/22/2022
Arrived on site for door concerns. While opening freezer door with pressure on left side door opens at an angle normal operation and design by manufacture customer will need to open door from middle or right side of handle checked door seals good and operation good.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near The Hills, TX 78738
Luis
Job Details: 08/22/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer W11606409 Replaced led modules with updated led modules,all leds working as designed. Autho S84638"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Luis
Job Details: 08/22/2022
Arrived on site took pictures of measurements around unit called tech support per tech support unit is running as designed and enclosure will need to be modified to allow proper air flow circulation. Uploaded pictures SR#7733864098
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Marble Falls, TX 78654
Lou
Job Details: 08/22/2022
"Arrived on site to inspect range oven door damage. Upon further inspection, I found the oven door outer glass was broken. I removed and replaced the outer door glass and vacuumed the broken glass from the door and unit. Tested door operation and unit is operating as designed. Unit is located in a warehouse; therefore could not test the unit for gas leaks as its not connected to a gas source. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Round Mountain, TX 78663
Justin
Job Details: 08/22/2022
"Arrived on site for a washing machine walking around and being very loud during the spin. On arrival the customer stated it will do it just about every load regardless of size or what they put in there. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and manually activated all components to find all working as designed. However, I did hear a very faint abnormal screech during spin. I tested the shocks and suspension springs to find them good. I called techline and spoke with Austin and received SR# 7734415222. Austin recommended replacing the rotor and stator. I replaced both and then test the unit. I found it working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Mountain, TX 78663
Justin
Job Details: 08/22/2022
Arrived on site to install the heater per the special project. I installed the heater and then ran a test cycle. I found the unit working with no leaks present at the time of service. Call complete.
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Cedar Creek, TX 78612
Matthew
Job Details: 08/22/2022
Arrived onsite for oven (larger right) not heating. Upon arrival inspected unit. Found no spark coming from bake ignitor. Disassembled unit and found harness to ignitor not connected. Secured harness connector and tested. Unit is now functioning. Heated to 350 degrees and if functioning.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Bastrop, TX 78602
Matthew
Job Details: 08/22/2022
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Bastrop, TX 78602
Matthew
Job Details: 08/22/2022
"Arrived onsite for dishwasher cutting off mid cycle. Upon arrival unit would not turn on at all. Verified wall voltage and was good. Verified voltage at block and had no voltage. Rechecked supply and found no voltage. While unplugging/ plugin unit in, found socket making and breaking power. Buzzing sound coming from outlet. Notified customer that she would need an electrician to correct the supply. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Paige, TX 78659
Matthew
Job Details: 08/22/2022
"Arrived onsite to replace previously diagnosed parts. Per Whirlpool service pointer, heating element needed replacement to current version. Replaced element and tested . Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78633
Paul
Job Details: 08/22/2022
"Arrived onsite for SP W11540964 - Special Project S17304. R/R heating element and I tested the unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Liberty Hill, TX 78642
Lou
Job Details: 08/22/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I installed one time to the lower rack, along with a fine clip and installed two tines to the upper rack. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Dripping Springs, TX 78620
Justin
Job Details: 08/22/2022
Arrived on site for a dryer with long dry times. On arrival the customer stated it will take several cycles to dry. I found the unit was in the garage and they had set up a custom vent system. They had a long pipe that routed to a box with a filter in it. I found this filter completely obstructing airflow. I tested the units airflow with the filter in and found almost no airflow. I removed the filter and test it again to find perfect airflow. I found the unit as designed and walked the customer through my findings. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 08/22/2022
Arrived on site to replace element due to special project. Replaced element test unit and unit test good job complete.
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Dripping Springs, TX 78620
Justin
Job Details: 08/22/2022
"Arrived on site for a washing machine not draining and getting a SUD error. I put the unit into diagnostics mode and found stored error codes F0E2 for over suds, F9E1 for long drain , and F5E4 for door not open error. I cleared the error codes. I then tried to manually activate each component and run a test cycle. During this the drain pump was running the whole time and I found it draining extremely slow. I gained access to the drain filter and found a large piece of cloth in it. I removed this and ran the same tests again. I found the unit now working as designed. I also inspection the pressure hose and found it good. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Lakeway, TX 78734
Justin
Job Details: 08/22/2022
Arrived on site to install previously diagnosed parts. On arrival the customer now had a video of the noise. It sounded as if it was a grinding noise. I installed the control and calibrated the unit. I then ran a diagnostics cycle and found it still working as designed. Upon further inspection I found several large items behind and under their washer. I found it rubbing up on the motor shield and allowing the shield to push up enough to hit the cam. This damaged the cam and could have been what caused the noise. I then removed the washplate and found a coin. I removed the coin. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Johnson City, TX 78636
Andrew
Job Details: 08/22/2022
"Arrived on site to test unit for broken agitator/dispenser. Found dispenser just popped out. Replaced with new dispenser, unit working as designed. No leaks detected. Job complete."