We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Holland, TX 76534
Tyler
Job Details: 06/28/2021
"(Tw) On-site for double wall oven not working properly and showing F1E1 appliance manager error. Entered diagnostics, found F1E1, no other error codes. Replaced oven appliance manager. Reassembled, tested, bake and broil work on both upper and lower ovens. No error codes present. Unit functioning as designed. Call complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Austin, TX 78750
Kevin
Job Details: 06/28/2021
"Arrived on site and inspected freezer and found it is 15?, frost pattern is normal, inspected compressor and found it is hard to the touch but the spotter also does not have a condenser fan. Noise described by customer is refrigerant lines are vibrating next to compressor. Anti-vibration material has melted and fallen off of refrigerant line. Corrected noise but temperature is not off enough to recommend a sealed system repair.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Leander, TX 78641
Justin
Job Details: 06/28/2021
Arrived on site for a washer with the shifter popping out of place. I replaced the shifter per service pointer W11531483. I the individually activated the agitate and spin. Both actuated and ran as designed. I ran a test cycle and found it also running through as designed. No leaks observed at the time of service. Call complete.
We serviced a
HOTPOINT REFRIGERATOR
Model CTX18BACHRWW
Near Georgetown, TX 78628
Tommy
Job Details: 06/28/2021
Arrived onsite for rc no cool and fc top not freezing upon arrival found unit fc top section at 55 degrees rc at 60 degrees removed evap cover and found unit fc evap fan was bound by foam and plastic. Cleared fan and unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDB00
Near Leander, TX 78641
Kayman
Job Details: 06/28/2021
Arrived onsite for refrigerator making grinding noise while opening or closing the RC door. Upon inspection I found the RC door bracket was bent out of shape and crooked causing it to scrape against the hinge. I removed the door and noticed the washer was wearing down. I replaced the washer and corrected the bracket. I also added some hinge grease to ensure a smooth slide. The unit no longer scrapes or grinds against the hinge. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB3
Near Paige, TX 78659
Matthew
Job Details: 06/28/2021
Arrived onsite for dishwasher not washing correctly. Upon inspection found error codes of wash motor and no heat. Ran test and found wash motor not energizing. Unit will need was motor replaced and potentially the heating element. Need AUTHO.Ordering parts and office to reschedule.; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 W10518394 (heater)
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Manor, TX 78653
Scott
Job Details: 06/28/2021
"Arrived on site , replaced door bellow . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Pflugerville, TX 78660
Wesley
Job Details: 06/28/2021
Arrived onsite for some ice build up in fresh food evap. However heater space is clear. Replaced control due to evident irregular defrost cycle time. Advised fridge must be defrosted for 48hrs to reset unit for normal operation.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Manor, TX 78653
Scott
Job Details: 06/28/2021
Arrived on site for no power to range . Found power cord wires burned up at terminal block .will need main harness . Will need new power cord . Call to set return ; ordrng 1 4 prong range cord
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78726
David S
Job Details: 06/28/2021
Arrived on site to install a drain pump. We gained access to the drain pump and replaced it with new. We tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78721
Matthew
Job Details: 06/28/2021
Arrived onsite for Unit 3302. Refrigerator leaking. Upon inspection found faulty valve. Replaced valve and tested. Tested ice maker fill and dispenser fill. No leaks present at this time. Job complete
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Kyle, TX 78640
Jacob
Job Details: 06/28/2021
Arrived onsite for unit not cooling in the refrigerator. Upon the investigation of the unit. Found that the control and the fan needed to be replaced. Replaced parts. Fan turned on. Spoke with SW to help diagnose. No issues at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ7
Near Austin, TX 78754
Scott
Job Details: 06/28/2021
Arrived on site for unit sparking . Found upper rack was in and sparked . Found hook had black marks on it . Replaced ceramic hook from truck stock . Tested unit heating water to whirlpool specs . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakeway, TX 78734
Brandon
Job Details: 06/28/2021
"Arrived on site for customer complaint of unit not cooling properly, unit had defrosted and melted all the ice and both sides were warm. When I arrived, all fans were running, freezer temperature was at 4 degrees, refrigerator temperature was at 38 degrees. I removed kick plate and while messing with door wire harness, I noticed the fan was going on and off with door switch taped closed, found wire harness on door was the issue. Ordering door. ; ordrng 1 W11202405 (Freezer door) and 1 Cnote (Auth/office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Leander, TX 78641
David S
Job Details: 06/28/2021
Arrived on site for frosting in the freezer section. Upon further inspection we didnt find any frost buildup. We did a temp test and a fan test to find everything operating as it should. We found the unit in adaptive defrost and changed it to basic defrost. We spoke to the customer about how to unit operates. Explained how basic defrost versus adaptive defrost works. Instructed customer to empty ice bin every few days to prevent ice freezing together. Call complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78737
Robert
Job Details: 06/28/2021
Arrived on job for complaints of noise. Ran load with towels customer confirmed the noise. Noise level normal for this wash wiper no errors.
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Spring Branch, TX 78070
Andrew
Job Details: 06/28/2021
"Installed float from previous diagnosis. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Austin, TX 78701
Scott
Job Details: 06/28/2021
"Arrived on site for water leaking into tub . Found one of the valves dripping into tub . Replaced valve . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG DRYER
Model MGD5500FC
Near Austin, TX 78731
Kevin
Job Details: 06/28/2021
"Arrived on site and met customer at door, customer explained that someone has already been on location and reinstalled the dryer. Customer allowed a picture to be taken of the dryer completely installed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78727
Kevin
Job Details: 06/28/2021
"Arrived on site and inspected washer and found no saved error codes, it makes a chirp at the beginning of the spin cycle. Replaced cam kit, belt, and actuator to correct issue. No signs currently of any Gearcase problems, took pictures, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Martindale, TX 78655
Noah D
Job Details: 06/28/2021
"Arrived on site to inspect unit for not cooling correctly or dispensing ice, upon inspection found the harness cut as well as multiple electronic issues, ordering harness and all controls. . Office to reschedule ; ordrng 1 W10512203 (harns-wire) and 1 W10852747 (cntrl-elec)"
We serviced a
FRIGIDAIRE WASHER
Model FAFW4011LW0
Near Austin, TX 78732
Brandon
Job Details: 06/28/2021
"Arrived on site for customer complaint of door being broken, found inner, outer door broken and hinge needed replacing, I replaced all parts, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Manor, TX 78653
Scott
Job Details: 06/28/2021
Arrived on site for not making ice . Tray had cubes . Hit reset button on maker . IM didnt respond . Replaced icemaker . Ran service reset on IM . Maker ran thru harvest and filled . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA02
Near Leander, TX 78641
Kayman
Job Details: 06/28/2021
Arrived onsite for refrigerator not making ice. Upon inspection I found the FC= - 1 RC= 37. I tested voltage at the ice maker and found none even with the emitter receiver boards clear of obstruction and the door switch taped shut. I disconnected the ice maker and found 110VAC at the harness to the ice maker. I found the emitter board flashing twice pausing then flashing twice again. . ; ordrng 1 W10757851 (Emitter/receiver) and 1 2198597 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Creek, TX 78612
Matthew
Job Details: 06/28/2021
Arrived onsite to replace previously diagnosed parts. Replaced latch and control. Calibrated unit and tested. Ran auto test and no issues at this time. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EBL3
Near Cedar Park, TX 78613
Justin
Job Details: 06/28/2021
Arrived on site for a dishwasher leaking from the bottom. I put the unit into diagnostics mode and found stored error code F9E1 for diverter cant find home position. I then ran a service cycle and found the unit leaking from the sump and motor. I removed and installed a new sump and motor. I then tested the unit in diagnostics and found it no longer leaking. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED9150WW0
Near Dripping Springs, TX 78620
Jacob
Job Details: 06/28/2021
"Arrived onsite for unit not heating and customer said controls sometimes would jump around. Tested unit. Control did jump around while trying to test. Was able to test heating. Unit not heating. Upon further inspection, found that the wire to the heating element was burned up. Needs a new wire harness and UI panel control and possibly new control as well. Needs authorization before returning. Also need 2hr request. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 W10251442 (wire harness) and 1 WPW10215747 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78626
Tommy
Job Details: 06/28/2021
Arrived onsite for oven light not coming on. Upon arrival found light had burnt out inside housing replaced housing and damaged bulb. Found unit oven door panel loose on right side not clipping correctly. Adjusted and tested door unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Florence, TX 76527
Jonathan S
Job Details: 06/28/2021
Arrived on site for washer continues to make noise. Performed diagnostics mode and checked for fault codes and found none. Performed manual test mode and found actuator trying to shift gears when spinning. Called Whirlpool tech support and spoke with Joel. He stated to replace control with lower harness. Sr#7831108461. Office to schedule return when ETA is available on parts.; ordrng 1 W11386637 (CONTROL) and 1 W11545744 (HARNESS )
We serviced a
WHIRLPOOL RANGE
Model GH4155XPB1
Near Cedar Creek, TX 78612
Matthew
Job Details: 06/28/2021
Arrived onsite for failed microwave door. Upon inspection found found door broken in several places. Door would need replacing. Notified customer. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KICU569XSS00
Near Austin, TX 78734
Brandon
Job Details: 06/28/2021
"Arrived on site for customer complaint of unit not powering on, found proper power at junction box and to the modules, I replace UI control, unit still was not powering on, found failed modules. Ordering modules. ; ordrng 1 W10857233 (Module) and 1 W10607550 (Module) and 1 Cnote (Module)"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, TX 78617
Leonardo
Job Details: 06/28/2021
Arrived on site to test unit for oven not working. Found unit giving f1e0 error internal board failure. Ordering new control board office to reschedule. ; ordrng 1 W11528354 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near San Marcos, TX 78666
Noah D
Job Details: 06/28/2021
"Arrived on site to inspect unit for not producing water, upon inspection found the unit tried opening the valve with no success. Icemaker was working. Ordering valve. Office to reschedule ; ordrng 1 W10913947 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Buda, TX 78610
Jacob
Job Details: 06/28/2021
Arrived onsite to replace part ordered by previous tech. Replaced actuator. Could not test the unit as it as not hooked up and sitting in the upstairs room. Took pic. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Round Rock, TX 78681
David S
Job Details: 06/28/2021
Arrived on site for unit having ice buildup. Upon further inspection found the bottom of the door gasket was not sealing properly against the FC and ice was building up on the bottom of the FC edge and door gasket. After replacement tested the door and found it sealing as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78664
Lou
Job Details: 06/28/2021
"Arrived on site to insect range cooktop burner flames. Upon further inspection, I found that the model/serial numbers were incorrect. I corrected the M/S on the ticket. Customer advised the flames are too hot/high. I tested all cooktop burners and found the flames too high. I adjusted the flames and retested each burner. All burner flames are correct. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 06/28/2021
Arrived onsite for ignition irregularities. Ordering cap kit to repair. Inconsistent ignition on large burners; ordrng 1 W11435570 (Burner caps) and 1 WPW10183368 (Cap lit)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, TX 78731
Kevin
Job Details: 06/28/2021
"Arrived on site and inspected the freezer And found it is unplugged, after reconnecting it to power lights are on but Control is unresponsive. No power is going to compressor. Replaced control board under parts warranty and freezer is running again. Customer stated they Saw ice buildup on the rear outside surface of the freezer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MBKA
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/28/2021
"Arrived on site for refrigerator only dispensing crushed ice. Inspected unit and work area. Tested dispenser operation and found no change in solenoid. Removed failed solenoid and installed new. Assembled unit and tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Kayman
Job Details: 06/28/2021
Arrived onsite for dishwasher not washing. Upon inspection I found F4E3 f7e1 f5e1 stored in the unit. I confirmed the motor was not running. I replaced the sump assembly and tested the unit. The unit is working as designed including the heater and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS04
Near Austin, TX 78704
Kevin
Job Details: 06/28/2021
"Arrived on site and inspected refrigerator and found customer has already fixed primary issue by clearing evaporator drain with hot water. It is operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Andice, TX 78628
Jonathan S
Job Details: 06/28/2021
"Arrived on site for refrigerator not dispensing ice and customer stated they were not able to remove ice container. Inspected unit and work area. Tested dispenser operation and found frozen up at bucket. Found dispenser gasket not in correct position and flatten out. Corrected gasket and reinstalled. Called Whirlpool tech support and spoke with Adrian. Shown customer on how to remove ice container. ( SR#7731113715). All operations tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Matthew
Job Details: 06/28/2021
Arrived onsite for no water to dishwasher. Upon arrival put unit in diagnostics and could hear valve energize but was not receiving water. Followed supply line and found supply cut off. Established supply and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
UNKNOWN FREEZER
Model GAFZ30FDGB02
Near Marble Falls, TX 78654
Cliff
Job Details: 06/28/2021
Arrived on site to diagnose a freezer that is building ice inside. Found door not insulated properly and it will need to be replaced to complete repairs. .; ordrng 1 W11233211 (Door)
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/28/2021
"Arrived on site for cooktop not powering on. Inspected unit and work area. Removed oven to gain access to model and serial. Found unit sharing power with oven and no junction box cover. Found oven missing back panel and exposing live wires. Pulled cooktop out and found failed module control. Called Whirlpool tech support and spoke with Joel. He stated unit should be on it?s own circuit and could cause control issue and possible could start a fire. I Office to schedule return when ETA is available. Paid service fee on credit card.; ordrng 1 W10857232 (MODULE )"
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS03
Near Austin, TX 78737
Robert
Job Details: 06/28/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. Oven heating properly.
We serviced a
GE OVEN
Model JKP77WP1WG
Near Austin, TX 78733
David Z
Job Details: 06/28/2021
"Arrived on site to follow up on MW / Oven combo that is erroring out with latch error. Attempted to disassemble unit and found hardware was rusted and stripping, and any vibrations had the unit flickering. Harness is stiff, and hardware cant all be removed to reach latch. Unit is 30+ years old and plastic has become brittle. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Austin, TX 78730
David Z
Job Details: 06/28/2021
"Arrived on site to follow up on refrigerator that had lost some cooling as well as stopped dispensing ice and water, and stopped making ice. Tested fans and icemaker and found no abnormal voltage draws, everything running as designed. Replaced control and Ui with kit. Found the UI dim and likely main control, dropping voltage. Tested all functions with new UI and control and found everything working as designed. Call complete.; ordrng 1 Autho (Autho)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near San Marcos, TX 78666
Noah D
Job Details: 06/28/2021
"Arrived on site to inspect unit for not heating correctly, upon inspection found the units blower fan did work in diagnostic but the unit did not heat without blower code, found multiple UI to control miscommunication codes, ordering both control parts. Office to reschedule ; ordrng 1 W11105004 (console)"
We serviced a
UNKNOWN VENTHOOD
Model UXT4236ADS2
Near Leander, TX 78641
David S
Job Details: 06/28/2021
"Arrived on site for lights not working on the vent hood. We inspected the unit and found the lights working, but the light is flickering on the low light setting. This is called a low hertz flicker. We switched out the switch for the unit and found it doing the same thing. The unit is working as designed. The lights are flickering because of the voltage difference between high and low setting. Documented with techline sr# 7731044898. Job complete."
We serviced a
MAYTAG OVEN
Model PGR5710BDW
Near Cedar Park, TX 78613
Kayman
Job Details: 06/28/2021
Arrived onsite for range with gas smell coming from the oven. Upon inspection I found the ignitor would glow and the burner would release gas but not ignite. I used my pliers to bend the ignitor more forwards the burner but due to metal expansion it may happen again. If any other part were to be replaced for this issue it would be the bake burner. No gas leaks were detected during time of service. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
Leonardo
Job Details: 06/28/2021
"Arrived on site to test unit for unit giving f47. Found unit needing new module and ui.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78758
Leonardo
Job Details: 06/28/2021
arrived on site to test unit for oven off needing calibration. Test unit and found unit temp correct. Advised customer to cook in unit and find how is cooking job complete.
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS03
Near Dripping Springs, TX 78620
Jacob
Job Details: 06/28/2021
Arrived onsite for unit not heating and making noise from the door. Could not get unit down as a 2 man I?d needed because the unit is hard wired in. Also need to order springs for the door. Needs authorization for the 2 man and parts. Office to reschedule ; ordrng 1 WP4451009 (spring) and 1 WP4452396 (spring)
We serviced a
MAYTAG WASHER
Model MVWC400XW2
Near Georgetown, TX 78633
Lou
Job Details: 06/28/2021
"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing error code F5E1-lid switch fault. Cleared the code and continued with testing. Unit failed to lock in the beginning. I canceled the test and tested the unit in manual test mode. Tested mild lock and it continued to fail. I removed and replaced the switch assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 06/28/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that after the ice maker dumps ice and the valve dispenses water into the tray, it makes a loud grinding noise. Using my jumper wire, I tested the ice maker. It harvested as designed then dispensed water as designed with no unusual noises. I removed the ice maker and inspected it and it looks good. Retested the ice maker fill tube 3 more times and still no unusual noises. I urned the water source down at the wall and tested again and still no unusual noises. I recommended that the customer monitor the unit and if possible to get a video of the noise when it happens. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/28/2021
"Arrived on site for refrigerator not dispensing water. Customer stated that he had unit set to 37? and water frozen, tuned up to recommend temperature and unit started working. Inspected unit and work area. Found correct water filter in place. Performed diagnostics mode and checked thermistor circuit and found good. Found air flow may have been blocked at time of reservoir frozen. Checked damper control for possible air leaks. Spoke with customer on air flow and unit operation. All tested good, no water leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78758
Scott
Job Details: 06/28/2021
"Arrived on site for freezer frosting up again . Gasket is sealing properly . Called tech line , recommended replacing evap fan and drain tube . Call to set return Sr 7731113619; ordrng 1 W11032800 (Evap motor with harness) and 1 W11084807 (Drain extension)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Kayman
Job Details: 06/28/2021
Arrived onsite for dishwasher not draining. Upon inspection I confirmed the complaint. I accessed and replaced the main control and drain hose with check valve. I tested the unit and inspected for leaks. The unit is working and draining as designed and no leaks were detected during time of service. I went over other possible causes of back fill in the tub and asked the customer to experiment with certain scenarios to see if there are any other factors that could cause the back fill. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Austin, TX 78703
Kevin
Job Details: 06/28/2021
"Arrived on site and inspected ice machine and found cutting grid is broken, took pictures, after replacement observed ice machine until first batch was made, took 1 picture. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Paige, TX 78659
Matthew
Job Details: 06/28/2021
Arrived onsite to replace previously diagnosed parts. Replaced freezer light module. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/28/2021
Arrived on site to install previously diagnosed part. Removed actuator and installed new actuator. Ran through diagnostics and completed all cycles as designed. No leaks detected. Job completed.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/28/2021
Arrived on site for microwave having error F2-E1. Inspected unit and work area. Found unit under 3 year warranty (MS) confirmed. Attempted to perform diagnostics mode and would not allow due to stuck key error. Cleaned UI and attempted diagnostics mode again. Will need to replace UI and continue to diagnostics for door open and close failure. Found no ETA available on UI. Office to schedule return when ETA is available.; ordrng 1 W10444132 (CONTROL PANEL) and 1 W11398764 (FILTER NOISE )
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Pflugerville, TX 78660
Wesley
Job Details: 06/28/2021
"Arrived onsite and replaced mag, cap and diode together to repair microwave operation. All checks good. Unit is now operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Holland, TX 76534
Tyler
Job Details: 06/28/2021
"(Tw) On-site for washer making noise during spin. No error codes present. Replaced control due to service pointer. Tested unit during agitate and high spin. Some of the noise was no longer present, but unit still had a scratching noise doing part of spin. Was not sent with gearcase, cam, belt. Ordering gearcase, cam, belt. Also ordering motor just in case. Office to reschedule due to part availability. ; ordrng 1 W11423758 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/28/2021
Arrived on site for washer taking house to wash. Inspected unit and work area. Performed diagnostics mode and found motor fault error code. Gained access to motor and found actuator at fault. Corrected actuator and added zip tie tie as temporary repair unit part can replaced. Ran calibration cycle and ran in normal test mode. Found able to operate until part can be replaced. Found bo eta on part. Office to schedule appointment when ETA is available.; ordrng 1 W10913953 (ACTUATOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pflugerville, TX 78660
Wesley
Job Details: 06/28/2021
Arrived onsite for produce freezing on the top shelf. large shelf installed on very top track and had produce directly underneath the outgoing air port. Moved shelf and advised customer on design of fridge and on ways to reduce condensation symptoms.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lago Vista, TX 78645
Justin
Job Details: 06/28/2021
Arrived on site to install previously diagnosed parts. I installed the new actuator and then tested the unit. I found it running through a diagnostics cycle as designed. I manually activated the spin and agitate and it shifted as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78626
Tommy
Job Details: 06/28/2021
Arrived onsite for refrigerator filter being stuck. Upon arrival found unit filter housing not catching on filter due to be incorrectly clipped during install. Reclipped and removed old filter installed new and tested housing. Housing is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 06/28/2021
Arrived onsite for range with oven door separating. Upon inspection I found the outer door panel separating from the glass. The double sided tape seems to be wearing off. I added some heat resistant adhesive to the tape spots to correct the separation. I advised the customer to use the oven at 400 to ensure the adhesive holds at higher temps. Job compete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/28/2021
Arrived on site to test unit for frost building up in RC. Found evap motor not engaging. Needing evap motor to fix issue. ; ordrng 1 W11087438 (Evap motor/harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78702
Scott
Job Details: 06/28/2021
Arrived on site for frost building up on front left side of freeze compartment. Found door not sealing and causing gap on left side . Replaced rail slides both sides . Door is now closing properly . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78753
Scott
Job Details: 06/28/2021
Arrived on site for longer then normal . Found cycle thermostat ohm out of range . Replaced thermostat. Ran air flow and found small air restriction. Recommended cleaning exterior vent. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/28/2021
Arrived on site to diagnose a refrigerator that is not sealing properly. Found doors not leveled at time of installation. Leveled unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Paige, TX 78659
Matthew
Job Details: 06/28/2021
Arrived onsite to replace previously diagnosed parts. Replaced actuator. Calibrated and tested unit. All passed. No error codes at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Andrew
Job Details: 06/28/2021
"Arrived on site to test unit for no ice production. Found ice maker responding to diagnostics. Ice maker fill valve operating as designed. Found error code E5(bad ice maker thermistor). Found ice maker fan running weak. Replaced ice maker and fan, tested unit unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Jacob
Job Details: 06/28/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78744
Leonardo
Job Details: 06/28/2021
Arrived on site to test unit for heating element not working. Test unit and found no error codes. Turned element on and element working as designed. Advised customer to use rinse aid to help unit dry better job complete.
We serviced a
WHIRLPOOL OVEN
Model WMH32519HZ4
Near Pflugerville, TX 78660
Wesley
Job Details: 06/28/2021
Arrived onsite and replaced control for sensor features not always working. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near New Braunfels, TX 78130
Noah D
Job Details: 06/28/2021
"Arrived on site to inspect unit for not powering on and allowing use. Upon inspection found the unit was not wired at all, the input wires had been tied together causing the short, installed unit and tested. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Austin, TX 78732
Brandon
Job Details: 06/28/2021
"Arrived on site for customer complaint of fan not working, I removed unit and found multiple wire harnesses and ribbons damaged. Ordering controls and harnesses. ; ordrng 1 W11443147 (Control) and 1 W11389852 (UI) and 1 W11196080 (Capacitor) and 1 W11391783 (Hood control) and 1 W11300413 (Harness) and 1 W11101065 (Harness) and 1 W11421368 (Harness) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78733
David Z
Job Details: 06/28/2021
"Arrived on site to diagnose refrigerator that was not making ice. On arrival customer informed me that the unit had starts making ice, but it was clumpy. Checked ice bucket and found some ice pieces stuck together. Cleaned out condenser coils, and tried to replace icemaker.. ; ordrng 1 Wpw10300022 (Icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lago Vista, TX 78645
Justin
Job Details: 06/28/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then tested the unit. No leaks present at the time of service. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Spicewood, TX 78669
Brandon
Job Details: 06/28/2021
"Arrived on site for customer complaint of of unit having high flames, I adjusted all burners and plunger inside regulator, unit tested good."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Spring Branch, TX 78070
Andrew
Job Details: 06/28/2021
"Arrived on site to test unit for not cooling. Unit was unplugged upon arrival. Plugged unit in and ran diagnostics. Found control not responding well. Also found thermistors were out of range. Compressor pulling 1amp. Condenser motor operating as designed. Heater tested good. Evap motor working good. Recommended replacing thermistors,control and start device.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH75021HZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 06/28/2021
Arrived on site to test unit for not heating. Found diode was still good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/28/2021
Arrived on site to diagnose a dryer with long dry times. Found clogged external venting preventing proper airflow through unit. Advised homeowner on findings and no further repairs on dryer can correct issue. Homeowner will need to have venting cleaned to complete repairs.
We serviced a
JENN-AIR RANGE
Model JGD3536GS00
Near Austin, TX 78730
Kevin
Job Details: 06/28/2021
"Arrived on site and converted cooktop to propane, took one picture of repair, job complete"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Marble Falls, TX 78654
Cliff
Job Details: 06/28/2021
"Arrived on site to diagnose a washer that is not cycling properly. Found drain pump failing, also bleach dispenser leaking, and stator/rps sensor issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/28/2021
"Arrived on site to install previously diagnosed parts. Removed evaporator cover, RC fan, thermistor, and drain pan. Used steamer to remove large portion of ice still frozen to evap cover, drain pan, and fan. Installed new evaporator cover, RC fan, thermistor, and drain pan. Left leave behind pamphlet with customer because they hadnt received one yet. Turned on fridge and it is cooling as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/28/2021
Arrived on site for Our washer does not agitating and there are some strange noise. Placed in diagnostics and no error codes came on. Inspected actuator and found it not engaged into cam splutch. Removed actuator and installed new actuator. Ran through auto diagnostics and completed all cycles without issue. No leaks detected. Job completed.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Driftwood, TX 78619
Jacob
Job Details: 06/28/2021
"Arrived onsite for unit not starting up the microwave. Customer showed that the door needs to be pushed in ordered to get the unit started. Saw some indentioins under the switches. Called tech line to be sure that the dents are normal, tech line said yes. Said there could be a and issue with the hinges because the door sits at a 90 degree angle. Got Sr#7731110602. Also while trying to test the unit. The unit had restarted 2 times. Also went ahead and ordered all controls as controls are covered under a 5 year warranty. Need to replace hinges and possibly switches, also need to clean in between the glass of the oven door. ; ordrng 1 W10821712 (cntrl-elec) and 1 W11255569 (console) and 1 WPW10260060 (cntrl-elec)"
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS02
Near Georgetown, TX 78633
Lou
Job Details: 06/28/2021
"Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all burners and found the front left burner ignitor is not working. I found the switch harness is bad. I am ordering the switch harness and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. No gas leaks detected during service.; ordrng 1 WP8286686 (Switch harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78737
Robert
Job Details: 06/28/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. Door seal good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78738
Robert
Job Details: 06/28/2021
Arrived on job for complaints of leaks. Could not duplicate error.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Bastrop, TX 78602
Matthew
Job Details: 06/28/2021
Arrived onsite for dishwasher door not opening and closing properly. Upon inspection found failed pads and worn springs. Will need to order and replace pads and springs. Office to reschedule.; ordrng 2 WP8268961 (pad)s and 2 WPW10337934 (door spring)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near New Braunfels, TX 78130
Noah D
Job Details: 06/28/2021
"Arrived on site to inspect unit for squeaking when spinning, upon inspection found the unit did squeak when achieving max speeds, replaced control board per service pointer. Tested with no issues, Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/28/2021
Arrived on site to install previously diagnosed parts. Removed UI and control and installed new UI and Control. Powered down oven after installing UI then powered off again. Installed control and powered back on. Unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78738
Brandon
Job Details: 06/28/2021
"Arrived on site for customer complaint of unit not making ice, found frozen water line feeding ice maker, I removed ice build up in line, tested ice maker, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 06/28/2021
"Arrived on site for Top Load Washer Circuit trips during cycle changes Circuit trips during cycle changes Everytime washing clothing. Customer stated the washer only trips breaker after they have been running a few loads, not on the initial load. Placed in diagnostics and no error codes came on. Tested voltage at the wall and got 120. Tested voltage at the board and got 120. Motor tested good at the board. Ran through auto diagnostics and completed all cycle. Found unit plugged into a GFCI. The home only has GFCI outlets throughout the home. Explained to customer to remove laundry room washer GFCI outlet with a normal outlet to prevent the washer from tripping the outlet / breaker. Job completed"