We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ0
Near Manor, TX 78653
Matthew
Job Details: 04/26/2024
"Arrived on site for unit intermittently tripping breaker. On arrival customer stated that at random and not during every use the unit or tripped the circuit breaker. Ran a test at 350?. Unit preheated and cycled properly without issue. Ran test at 450? and again unit preheated and cycled without issue . Notified customer that had the unit been faulty. The issue would have presented itself during the testing. Ran unit at proper temperature to illuminate the possibility of any built-up moisture in the elements. Causing the unit to trip. Called tech line for assistance. Text stated without duplicating the issue And no faults at this time recommended that the breaker be inspected by the builder. Recommend that the builder replace the current manufacture breaker with a better quality, GFCI breaker, for example, GE GFCI breakers have been shown to have less of a nuisance, tripping issue .Arron SR#7738975379. customer will notify number. Job complete. No parts installed on this visit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78756
Leonardo
Job Details: 04/26/2024
Arrived on site to test unit for door no closing correctly. Test unit and found door not sitting correctly in hinge receivers. Removed door to secured hinges to receivers correctly. Secured door test unit and unit test good job complete. NO PARTS USED.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Luling, TX 78648
Andrey
Job Details: 04/26/2024
"Arrived on site to test unit for noise, tested unit found cam grinding during agitation, tested unit it found shift actuator not disengaging properly causing cam to gird, replaced parts and tested, unit is now running as designed no leaks detected job complete installed W10721967, W11481722"
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Leander, TX 78641
Lou
Job Details: 04/26/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the back center burner not igniting properly, I removed and replaced the burner head and tested and found it takes too long to ignite. I adjusted the burner head and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Andice, TX 78628
Maurice R
Job Details: 04/26/2024
Arrived onsite for burner not igniting. On inspection there was no spark on the left back burner I gain access to the burners and found no issue with igniter. Gain access to the spark module and unplugged the wire checked for any issue with connector and found no issues. Reconnected the wire and the burner started to ignite. The wire must not been plugged all the way in. The unit is operating as designed and no gas leak was detected during service. No parts were installed.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Killeen, TX 76542
Jonathan M
Job Details: 04/26/2024
Arrived on site for a washing machine. That is not liking the lead. Inspected unit and work area. I found the strike broken upon entry and replace the strike. Around the unit through diagnostics and found the unit working an operating as designed. Call complete. W11457841.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Cedar Park, TX 78613
Miguel
Job Details: 04/26/2024
"Arrived on site for door handle being loose. Also says icemaker is making a noise, unit was in defrost on arrival. Inspected and found door handle broken where set screw is. Replaced door handle. Unit start up and cycled icemaker. Icemaker making normal noise. No failures found. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lockhart, TX 78644
Andrey
Job Details: 04/26/2024
"Arrived on site to test unit for not agitating, customer stated that unit stops at rinse and does not spin out, tested unit it found water valve is not letting sufficient amount of water through and water lines are crossed, replaced water valve and tested unit is now running as designed, no leaks detected job complete installed W11210463"
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR102ESS05
Near Waco, TX 76710
Jonathan M
Job Details: 04/26/2024
"Arrived on site for a refrigerator that has shelves that are working right and adore that pops up and on the left-hand side, if the freezer door is open on the left-hand side. Inspected unit and work area. I did confirm the customer complaints. The customer advise of the issue with the drawers is the crisper and deli drawers. She advised they do not slide in and out very easily at all, and seem to catch in multiple spots when pushing the door back. I did confirm what the customer was talking about and inspected the drawers. I did not find any abnormalities with the actual drawers themselves. it looked as though the slides werent completely smooth and flat. I went to order the drawer supports, but found that there is no parts breakdown for this unit. There is service matters. The office will need to contact whirlpool to confirm the part numbers for the drawer upports. I spoke to SRN was advised to order for research. The office will need to contact the customer for a return date when parts are made available.; ordrng 1 Research (Crisper frame, center crisper rail, and deli drawer track)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Austin, TX 78741
Ryan B
Job Details: 04/26/2024
"Arrived on site to install unit for lid not locking. Upon arrival customer stated washer wont do anything. Found lid locked and unit would not enter diagnostic correctly. When unit is plugged in drain hums non stop. Replaced drain cleaned up water, tested unit unit opened valve and never closed in diagnostic. Ordering control and valve set to return 5/3/24 USED W10876600; saved tckt"
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near Georgetown, TX 78628
Miguel
Job Details: 04/26/2024
Arrived on site for rear burner taking to long to ignite. Removed all burners and cleared orifice. Repaired per Service Pointer - W11643965. Verified operation. Call complete. No parts
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78744
Ryan B
Job Details: 04/26/2024
"Arrived on site to replace basket diagnosed on previous trip. Replaced basket, tested unit, unit is running as intended. Gearcase repair recommended include splutch and actuator. Job complete. USED W11172199"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78744
Ryan B
Job Details: 04/26/2024
"Arrived on site to install unit for gears not engaging during wash cycle. Placed unit into diagnostic ran test cycle, all components activated. Put unit into quick wash unit did nothing but could hear humming coming from unit. Placed new capacitor into unit, ran quick wash again unit began filling and washing, sat through quick wash to make sure components activated as designed, unit began a deafening screech mid way through. Replaced gearcase, splutch, and actuator, tested unit, unit is now running as intended. . No leaks present at this time. Job complete. USED W11428524, W11481722, W10721967, W11454372"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Luis
Job Details: 04/26/2024
"Arrived on site for no lights and no cool. Powered unit on clicking noise from starter,replaced defective starter compressor powered on,found a defective switch replaced right side switch unit working as designed. 8210786,w11291138; used 1 8201786 (Start device), and 1 W11291138 (Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB01
Near Temple, TX 76504
Tyler
Job Details: 04/26/2024
"Arrived on site for refrigerator needing sealed system replacement. Upon arrival confirmed issue and replaced compressor w11580057, uv drier wpw10143759, and access valve w11506635. Pulled vac and recharged system with 47g of r600. Found temps dropping in fc and unit workin* as designed. Informed customer to give 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Austin, TX 78734
Leonardo
Job Details: 04/26/2024
Arrived on site to test unit for right front burner not staying on when set on high. Test unit and burner turns on when first set on high but then turns off. Will order new RF switch and RF burner. Rescheduled for May 6th ; ordrng 1 WP3149400 (RF switch) and 1 W11047722 (RF burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Buda, TX 78610
Luis
Job Details: 04/26/2024
Arrived on site. Found a defective cover assembly from manufacture process replaced cover assembly.w11558186
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Georgetown, TX 78628
Miguel
Job Details: 04/26/2024
"Arrived on site for washer moving around as it ran. Also soap was not dispensing, Found tub was not moving and had no bounce. Found shipping bolts still attached. Removed shipping bolts and verified operation. Removed dispenser and cleared blockage from soap dispenser. Completed diagnostics with no problems. Call complete. No parts."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/26/2024
"Arrived on site for refrigerator not cooling upon arrival found large defrost issue in fc preventing airflow. Found in diagnostics that heater tests had 0vac to heater from control board. Replaced wpw10384183 thermistor, w11449482 control, w11545823 harness, and w11518204 ui. Tested defrosted and found it working as designed. Removed rest of the ice and informed customer er to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Austin, TX 78738
Leonardo
Job Details: 04/26/2024
Arrived on site to test unit for not getting to temp base on thermostat she had in there. Test unit and found units average temp to be off. Calibrated oven test unit and unit test good job complete. No parts used.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78738
Luis
Job Details: 04/26/2024
"Arrived on site. Pierced low side pressure reading 0 with unit not cooling correctly in both compartments,powered unit off refrigerant not escaping from compressor,cut above drier found refrigerant not passing through drier and 3 way valve. Replaced the compressor,drier and 3 way valve,vacuumed system down with 3 way valve in the home position,unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11557671,wpw10143759,w11506635,w11590197"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/26/2024
"Arrived onsite for burners not Igniting. On inspection the center burner the flame was only by the igniter, pulled the burner apart and found grease blocking the gas ports. On the right back burner the igniter is sparking down and sideways 95% of the time and once in awhile it will spark up. Moved the igniter forward about 1/16 inch and retested with no luck. Ordering a new ignitor wire. No parts were installed on this trip and no gas leaks detected during service.; ordrng 1 W11453920 (Ignitor wire)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78744
Leonardo
Job Details: 04/26/2024
Arrived on site to test unit for unit tripping breaker. Test unit and found bake element getting 10 amps when oven is running while broiler is disconnected. While unit running with broiler disconnected breaker still tripped. Advised customer unit is not making breaker tripped. Also found some damaged on terminal block so I replaced terminal block job complete. WPW10245259
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78626
Matthew
Job Details: 04/26/2024
Updated model serial number. Upon arrival inspected unit and found icemaker visibly failed. Engineering digit was off and icemaker is not compatible. Ordering correct ice maker. Set to return May 2. ; ordrng 1 W11700250 (Ice maker) and 1 W11645245 (Water valve)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Cedar Park, TX 78613
Paul
Job Details: 04/26/2024
Arrived onsite for a dryer stopping mid cycle. The customer showed me multiple videos of the dryer stopping and the display showing paused and saying press start to resume. I tested the dryer and found it doing the same thing. I tested the door switch when this happened and the door switch was good. I replaced the control panel and tested it again. Now the dryer will run for anywhere from 5-7 minutes and stop but the display stays on and counts down like its still running. I tested voltage at the motor relay on the control and found it opening up and not sending voltage to the motor when this happens. I found Technical Service Pointer #: W11727795 and suspect the control needs this update to fix this issue because the customer showed me another video when the control will not respond to powering on. I gave the customer the WiFi connect team number and had then download the Maytag app on their phone. The customer is going to get the unit connected to WiFi and get the update to see if this solves the issues and will call back if it doesnt. Call complete. INSTALLED W11413567 CONTROL PANEL.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Austin, TX 78754
Wesley
Job Details: 04/26/2024
Arrived onsite and found unit operating with failed sump and motor. Replaced the sump and motor to repair. All checks good. W11613479
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Austin, TX 78736
Leonardo
Job Details: 04/26/2024
Arrived on site to test unit for oven not igniting. Test unit and found bake igniter disconnected. Secure connection bake igniter test unit and unit test good job complete. NO PARTS USED
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pflugerville, TX 78660
Scott
Job Details: 04/26/2024
Arrived on site for fridge not holding temps periodically. Temp checks were normal. Fan and dampener woking . No frost on evap cover . When checking amps on compressor found condenser fan not plugged in . No other issues found . No water leaks detected at time of service . Job complete . No parts installed .
We serviced a
MAYTAG DRYER
Model WED6620HC2
Near Del Valle, TX 78617
Ryan B
Job Details: 04/26/2024
"Arrived on site to inspect unit for error code f6e1. Found model and serial given was incorrect. Will need to return with correct parts. Ordering control, panel, thermal fuse, timer, relay parts. Rescheduled for 5/3/24; schdld next appmnt for 5/3 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kyle, TX 78640
Andrey
Job Details: 04/26/2024
"Arrived on site to replace previously diagnosed control, UI and thermistor, replaced parts and tested, unit is now running as designed, no leaks detected job complete installed W11558182,W11518204,WPW10384183"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Holland, TX 76534
Jonathan M
Job Details: 04/26/2024
"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. The customer advised the unit will wash but will not spit out the clothes. I ran the unit through diagnostics and found an F8 E1 (low/no water detected during the fill) error code. Around the unit through diagnostics and tested both valves. I found the cold water valve, barely trickling any water in. The customer stated that a few weeks ago, they had trash come through the line and they cleared it out and it seem to work. However, it stopped working about a week ago. I went ahead and replace the valve assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11210463"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78759
Paul
Job Details: 04/26/2024
Arrived onsite for a refrigerator making a buzzing noise. The customer stated they turned the icemaker off and after a couple of days the noise went away. I found the fill tube leaking at the water chute allowing water to run down the back onto the fan shroud causing the fan to hit ice. I removed the ice in the unit. A fill tube extension will need to be installed to prevent this from happening and the chute could possibly need to be replaced. Ordering WP2174755 fill tube extension & W11645360 water chute. RS for Tue 5/9/2024 per the customers request. NO PARTS INSTALLED.; ordrng 1 W11645360 (Water chute) and 1 WP2174755 (Fill tube extension)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Austin, TX 78727
Scott
Job Details: 04/26/2024
"Arrived on site for washer making noise and banging around . Found oil leaking from gearcase and suspension having a bit of extra bounce . Replaced gear case, clutch,slider and suspension . W10754448, W11400156, W10734521, W11449841 parts installed . Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Lockhart, TX 78644
Andrey
Job Details: 04/26/2024
"Arrived on site to install previously diagnosed door strike, installed strike and tested, unit is now running as designed job complete installed 279570"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Pflugerville, TX 78660
Matthew
Job Details: 04/26/2024
"Arrived on site for unit not working. Upon arrival, customer mentioned the stem from the middle knob was faulty. Ordering timer and knob. Customer agreed to reschedule on May 2nd. No parts installed at this time. ; ordrng 1 W10756270 (Knob) and 1 WPW10185992 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 04/26/2024
"Arrived on site for washing machine thats not spinning. Inspected unit and work area. The customer advised finishes motorcycle but it does not spin out the clothes properly. They advised they have to run it through an extra drain and spin in order to get the clothes completely dry. I ran the unit into diagnostics and did not find any stored error codes. Around the unit for an auto test in the unit ran as designed. I tested the unit and manual diagnostics to check all components and found all components working and operating. I called whirlpool techline and spoke to Kurt SR# 7738973127. He advised that based on all those checks, nothing would indicate that there is a problem with the machine, and that the issue would most likely be with the spin settings or the loads that the customer is washing. He advised Magno repairs at this time and that the unit is working an operating as design. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MvWC565FW2
Near New Braunfels, TX 78130
Tim M
Job Details: 04/26/2024
"Arrived on site to test unit for noisy spin. Activated diagnostic cycle and noise that sounded like cam rubbing was present. Inspected under unit, found cam bolt has gone lose and was rubbing against the pulley shield and the teeth have worn down. Replaced cam (W10721967), belt (W11239857), and actuator (W10913953) as precautionary. Tested unit, noise has been eliminated and unit is running as designed, no leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Austin, TX 78748
Ryan B
Job Details: 04/26/2024
"Arrived on site to replace front panel diagnosed on previous trip. Replaced front panel swapped hinges, stickers and door switch to new panel, tested unit unit is running as intended. Job complete. USED W11402947"
We serviced a
WHIRLPOOL OVEN
Model JJW2430DP02
Near Leander, TX 78641
Miguel
Job Details: 04/26/2024
Arrived on site for error f2e1 returning. Rechecked harness. Replaced console. Verified operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dripping Springs, TX 78620
Tim M
Job Details: 04/26/2024
"Arrived on site to test unit for not advancing in a cycles. Found weak water pressure coming out of the valve. Replaced valve (W11210463) from parts bin and control (W11603810) and tested, unit still has low water pressure. Advised customer to buy new water lines due to these burst hoses that have restrictions in them. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near San Marcos, TX 78666
Andrey
Job Details: 04/26/2024
"Arrived onsite to test unit for burners not lighting, tested unit found rear left burner not igniting but has spark, inspected and found holder screws really loose causing it to spark into base, tightened screws and tested, unit is now running as designed, no leaks detected job complete, no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Wesley
Job Details: 04/26/2024
Arrived onsite and found bad suspension due to failed basket weep holes causing off balance loads. Ordering basket to repair. Returning with suspension. All else checks good. No parts used. ; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, TX 78754
Wesley
Job Details: 04/26/2024
Arrived onsite and used cabinet to repair washer stability. Unit is now operating as designed. All checks good. W10596395
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78757
Scott
Job Details: 04/26/2024
Arrived on site for dishwasher leaking . Found in diagnostics that its leaking from diverter seal in sump. Replaced sump and motor W11178672. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, TX 78641
Miguel
Job Details: 04/26/2024
"Arrived on site for oven tripping breaker. Removed and checked voltage. 249v, 125 vboth sides good to ground with a good neutral. Enter diagnostics and found no errors. Bake element pulls 12.4 amps, broil pulls 15 amps. convection fan, door lock, high and low cooling fans both work. All components check good. Saw a spark from relay on board when testing. Replaced control. W11649350. Tested and breaker tripped. Reset and ran again. Verified voltage changing from 12 for bake to zero then 16 for broil. Called tech line. File #7738973207. Per Service Pointer - W11525530. Unit is working as designed. Breaker not compatible. Refer to breaker mfg. Eaton 1800-386-1911."
We serviced a
WHIRLPOOL OVEN
Model WFG510S0AS0
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2024
"WFG510S0AS0 Arrived to inspect ignition issues. I found the burner would not ignite and further inspection revealed the connector for the igniter had came off. After reconnecting, testing revealed ignition on the first pulse, every time. No gas leaks detected during service."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78702
Ryan B
Job Details: 04/26/2024
"Arrived on site to inspect unit for not draining. Upon closer inspection found error code f5e2, f8e1. Cleared error codes and placed unit into diagnostic cycle, all components activated as designed. Filled unit up until water touched door then drained, unit drained all water within unit. Found drain hose down inside unit a little to far and possibly causing a siphoning affect within units drainage system. Adjusted drain hose to proper length. Unit is running as designed. No leaks present at this time. Job complete. NO PARTS USED"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Austin, TX 78735
Leonardo
Job Details: 04/26/2024
Arrived on site to test unit for unit not washing correctly. Test unit and found motor coming on but stoping and then coming back on. Will need to replace sump and motor and possible control board. Rescheduled with tenant for 5/3 per tenants request. ; schdld next appmnt for 5/3 FRI !
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Pflugerville, TX 78660
Scott
Job Details: 04/26/2024
Arrived on site for washer making a lot of noise in agitation. Found stator bolt had backed out and allowing slider to drop . Replaced slider W10734521 .Ran diagnostics all checked normal. No water leaks detected at time of service. Job completed
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pflugerville, TX 78660
Scott
Job Details: 04/26/2024
"Arrived on site ,replaced lower harness W11643701. Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 04/26/2024
"Arrived on site to test unit for not dispensing ice. Found bottom coupler was broken. Needing chute for plastic retention plates. Recommend ice container, coupler and chute. Office to reschedule. ; ordrng 1 W11573761 (Chute) and 2 W10841140 (Silicone)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2024
"KRFC300ESS11 Arrived to inspect door and gasket issue. The customer had concerns about moisture found on the mullion and other areas of the gaskets. I found the unit did not have the mullion heat wet to the on position and I corrected the issue and advised the customer. The chassis was set correctly and required no further action. The FC drawer required MFG approved and provided lubricant applied to the upper drawer and normal operation resumed. During final inspection, I found the FC door was missing-molded and will require replacement to prevent current and future failure and icing. I advised the customer of my findings and of the door being ordered and that the office will contact them to arrange return service. No leaks observed during service. ; ordrng 1 12977880SQ (Door, FC, SS)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/26/2024
"Arrived on Site for washer needing agitator and gearcase, upon arrival found belt shield broken as well as cam and belt bad, found drive block, inner tub an gearcase fused together and unable to separate. Ordering WP389140 block, outter tub w10371566, inner tub w10554251, filter wpw10215093, wp8533928, drain pump w10919003, and previously sent parts for a full rebuild. Office to reschedule once availability of parts is known; ordrng 1 WP389140 (Block) and 1 w10371566 (Outter tub) and 1 w10554251 (Inner tub) and 1 wpw10215093 (Filter) and 1 wp8533928 (Screw) and 1 w10919003 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2024
WRS335SDHM07 Arrived to replace damaged door. I removed and replaced the door LW10912075 and applied the nameplate W11223753. The unit operated as designed and no leaks were observed during service.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2024
"WFG525S0JZ5 Arrived to inspect temperature issues. An inspector had claimed the machine was requiring calibration and I tested, per industry standards, the temperatures were 342, 381, 337, 375, 332, 376 and after the initial preheat, decline and recovery, the unit averaged at 5 degrees above the expected and the customer wanted to leave it as it was. The center burner would not ignite and after adjustment was fully corrected and ignited as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WML75011HZ2
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2024
"WML75011HZ2 Arrived to inspect door opening issues. Upon arrival I verified the issue and the also that an internal fan or other item was energized, likely due to mid-timing of the interlock assembly. Further inspection revealed the wave guide cover damaged by significant over-temperature and burned completely through front the inside-out. I contacted the MFG tech line and advised of my findings. Tech Austin, SR# 7738969902. The tech recommended replacing the wave guide cover. I retrieved the wave guide cover W11193296 from the warehouse and installed it and the interlock assembly W11449274 and tested. Operational test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78749
Luis
Job Details: 04/26/2024
"Arrived on site. Found pivot block is correctly installed in correct location found mullion rail not fully entering catch,removed mullion rail from door reinstalled mullion adjusted mullion height checked door operation good unit closing and sealing as designed. No parts needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kempner, TX 76539
Tyler
Job Details: 04/26/2024
"Arrived on site for refrigerator not cooling. Upon arrival confirmed failure and found large defrost issue in fc. Found thermistor bad as well has harness loose on heater, replaced thermistor wpw10384183 and repaired wiring. Found unit working as designed while removing ice build up. Call complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78759
Paul
Job Details: 04/26/2024
Arrived onsite for a dryer that turns on and shuts off. I found the motor turning on and running for a few minutes getting hot then tripping the overload. I found good voltage to the motor. I found the motor shaft in a bind and not turning freely. I replaced the motor and tested the dryer. All is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Georgetown, TX 78626
Matthew
Job Details: 04/26/2024
"Arrived on site for unit leaking after previous repair. Upon arrival inspected unit. Ran test and found unit leaking from left-hand side filling the drip tray and causing the unit to error out and beep. Pulled unit for inspection and found third rack, tub nut filled and rail assembly not making a good seal causing a leak when the third spray arm is energized. Ordering left rail assembly in tub nuts. Office to reschedule. No parts installed on this visit.; ordrng 1 W11047813 (Left track assembly) and 2 W11545286 (Tub nut)s and 1 W11330869 (Main harness)"
We serviced a
MAYTAG DRYER
Model MGD7230HC3
Near San Marcos, TX 78666
Andrew
Job Details: 04/26/2024
Arrived on site to test unit for check vent prompting. Unit passed air flow test. Customer stated she had roofers verify exhaust damper opening and closing properly. No stored error codes. Advised customer unit will from time to time prompt to check vent to ensure lint screen is being cleaned. Advised to download app and connect unit to WiFi. No parts replaced at this time. Unit is currently working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Round Rock, TX 78665
Maurice R
Job Details: 04/25/2024
Arrived onsite for refrigerator not cooling. On inspection found the start device cap was bad. Installed a new start device and cap and powered up the unit it came on and shut back off. On further inspection found Freon on the floor next to the compressor. Ordering a new SS. W10873801 WPW10350564; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Evap) and 2 2hours (2 hours)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Temple, TX 76502
Sterling
Job Details: 04/25/2024
On arrival verified complaint of not heating. Visual inspection found blown diode. Replaced and unit h7ms but no heat. Replaced magnetron and unit now heats. Job complete installed w11391712 and w11256462
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Georgetown, TX 78628
Lou
Job Details: 04/25/2024
"Arrived on site to inspect washer not advancing cycles. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. I cleared the code and continued with testing and the unit operated as designed. Due to the error code, I removed and replaced the valve and calibrated the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed. W11222849"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Elgin, TX 78621
Joe Z
Job Details: 04/25/2024
"Arrived on site to install previously ordered parts. Replaced control W11621180, dispenser housing assembly W11621181, and dispenser drawer W11413340. Refilled dispenser with detergent. Test unit and is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ5
Near Hutto, TX 78634
David Z
Job Details: 04/25/2024
"Arrived on site to diagnose range with issues closing drawer. Examined drawer and found it out of its right rear guide. Repositioned drawer correctly. Unit working aa designed. Repair completed, no parts used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near San Marcos, TX 78666
Andrew
Job Details: 04/25/2024
Arrived on site to test unit for loud noise. Found top right corner of FC door gasket not sealing properly causing frost build up. Recommend filling gap between liner and cabinet with silicone and replacing with evap motor. Office to reschedule. ; ordrng 2 W10841140 (Silicone)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lockhart, TX 78644
Leonardo
Job Details: 04/25/2024
Arrived on site to replace regulator. Replaced regulator and unit still getting Low when all burners are on. Builder was there and he said he would get the gas company and Plummer to take a look at there connections. W11590292
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78752
Scott
Job Details: 04/25/2024
Arrived on site for washer just keep tumbling after wash cycles and doesnt go into spin . Ran diagnostics got load in clean cycle error code . Couldnt feel any resistance on tub . Ran test 12 and spin cycle . All passed tests . Couldnt duplicate any errors . No water leaks detected at time of service . Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Wesley
Job Details: 04/25/2024
Sr#7738968002 arrived onsite and leak tested all components with bubble solution. No obvious leaking. Called techline and spoke to Bruce. Tested pressures at negative 20 and 90 psi with a running compressor and determined low pressure indicating a leak. Bruce says the unit must be nitrogen pressure tested to 140psi for 20 minutes and all joints in the whole unit leak tested with bubble solution. Office to reschedule. No parts used. ; ordrng 1 Nitrogen and 1 isolationparts (@Susie) and 1 W11548259 (Condenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78750
Matthew
Job Details: 04/25/2024
Arrived on site to replace faulty parts. Replaced adjusting kit. Tested unit and now unit is functioning as designed. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Georgetown, TX 78633
Lou
Job Details: 04/25/2024
"Arrived on site to inspect cooktop gas leak. Upon further inspection, I could not smell a gas odor when entering the home. I checked under the unit in the cabinet and could not smell gas. I removed the valve knobs and smelled and did not smell gas. I gained access to the interior of the burner box and tested all gas line connections to the orifice holders and all of the valves at the manifold using my liquid leak detector and found no gas leaks. I tested all welds on the manifold and found no leaks. I tested the gas line at the wall and regulator and where the manifold connects to the regulator and found no leaks. I recommended the customer use the unit and if they smell gas again to check under the unit in the cabinets and see if they smell gas there and to call in for service. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Kyle, TX 78640
Leonardo
Job Details: 04/25/2024
Arrived on site to test unit for unit not draining. Test unit and found plug still attached on disposal. Removed plug test unit and unit test good job complete. NO PARTS USED.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Leander, TX 78641
Gerry C
Job Details: 04/25/2024
"WGD4850HW2 Arrived to inspect no heat. I found the issue was actually with airflow and inspected. A large mass of debris had plugged the air plenum and after removal, the unit resumed normal operation and heated and cycled as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Round Rock, TX 78665
Maurice R
Job Details: 04/25/2024
Arrived onsite for range middle burner not igniting. On inspection found that the middle burner would take several seconds to ignite. On further inspection found the ignitor was sparking to the side of the burner. Repositioned the igniter to spark straight up to the burner cap and it ignites on the first spark every time. No gas leaks detected and no parts were installed on the unit.
We serviced a
KITCHENAID OVEN
Model KFGC506JSS05
Near Austin, TX 78737
Leonardo
Job Details: 04/25/2024
Arrived on site to test unit for oven not working. Test unit and found oven igniting right away and oven getting to temp. Turned oven on and off and oven is igniting on the first try. Pre heated oven to 350? and unit test good. NO PARTS USED
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78727
Wesley
Job Details: 04/25/2024
Arrived onsite for concerns about drying. Tested unit and found everything operating properly. Advised customer on best use and care principles. All checks good. No error codes. No parts used.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Andice, TX 78628
Miguel
Job Details: 04/25/2024
Arrived on site for dishwasher not drying. No errors. Diagnostics completes with no issues. Heater pulls 7 amps. Called tech line. Plastic does not properly dry. Plastic tub dishwasher will have trouble with holding steam. Plastic will not dry without fan. Recommend opening the door after cycle completes. Unit is working as designed. File#7738961827. Referred customer to customer service.
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Temple, TX 76502
Sterling
Job Details: 04/25/2024
"On arrival verified complaint of unit not spinning. Installed previously diagnosed parts. Installed all parts ordered. Installed slider, spclutch, stator, rotor, stator screws x6, rotor cover, and gearcase. Job complete no leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near San Marcos, TX 78666
Tim M
Job Details: 04/25/2024
"Arrived on site to replace previously diagnosed parts. Replaced valves (W11688994) (W11688995) and tested, water flow is good. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near New Braunfels, TX 78132
Andrew
Job Details: 04/25/2024
Arrived on site and replaced previously diagnosed RR valve(W11712403). Unit now working as designed. No leaks detected using bubble solution. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Buda, TX 78610
Andrey
Job Details: 04/25/2024
"Arrived on site to test unit for not agitating, tested unit found extremely jumpy suspension, shift actuator broken and loose belt, replaced parts and tested, unit is now running as designed no leaks detected job complete installed W11239857,W11130362,W10913953"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near San Marcos, TX 78666
Andrew
Job Details: 04/25/2024
Arrived on site to test unit for basket coming off suspension. Found basket does not have holes punched through. Recommend basket and suspension replacement. No parts replaced. Office to reschedule. ; ordrng 1 W11172199 (Basket) and 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78754
Ryan B
Job Details: 04/25/2024
"Arrived on site to inspect unit for not cooling. Found unit had no power on arrival, checked outlet, outlet had no power. Found breaker box turned off, not tripped. Turned breaker on unit powered on, compressor kicked on followed by condenser fan and evaporator fan. Unit went into defrost from leaving fc door open to long. Cycled power again. Watched frost build up on half of evaporator, found frost continuing frost build up. Unit is operating as designed currently all components activating as designed. Informed customer to leave unit on next time problem arrises to better help diagnosis in future. Job complete. NO PARTS USED"
We serviced a
AMANA FREEZER
Model ART318FFDB10
Near Austin, TX 78744
Ryan B
Job Details: 04/25/2024
Arrived on site to install unit for leaking from door. Upon closer inspection found gasket still pulling out even after previous tech tried to silicone gasket to seal. Found gasket liner of door has swelled and is keeping gasket from being seated. Ordering fc door black and name plate. Office to reschedule. ; ordrng 1 LW10680728 (Fc door) and 1 W11428492 (Badge)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Leander, TX 78641
Gerry C
Job Details: 04/25/2024
"MVWB865GC0 Arrived to inspect operational issues. The customer advised the machine would not start at every attempt, and when it did start, it would shortly fail and blink as if paused. Service test mode revealed F5E1, F2E1 as the only stored errors and I cleared for testing. Inspection of the gear case area reveled the lower seal(s) had failed and oil was spread throughout the general area. After replacement of the gear case and slider, and during calibration, I found the lid lock errored at least once. Automatic mode and manual testing showed the lock not failing again. Customer mode showed the failure intermittently and the lid lock will need to be replaced. Office to order part. No leaks observed during service. ; ordrng 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Georgetown, TX 78628
Lou
Job Details: 04/25/2024
"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that they recently had their one year inspection and was told their oven was off temps. Using my multimeter, I placed my thermal couple in the center of the middle rack and tested on Baker at 350 degrees on Standard Multirack Bake. My preheat temp was 432 degrees. Next three readings were 321, 421 and 319 for an average temp of 353.6 degrees. I made recommendations for use and care and no repairs needed at this time, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Bertram, TX 78605
Miguel
Job Details: 04/25/2024
"Gate #9251. Arrived on site for unit making a loud noise about 4-5 times a day. Confirmed unit is making ice proper. Good frost pattern when testing cooling. Compressor was burning hot to touch, suspect bad start is creating buzzing noise. Recommend new compressor. Office will cal to reschedule. Customer said they may just want a new unit, referred back to store or builder as all we can do is repair. Customer said to schedule and they will contact Store. ; ordrng 1 WPW10605286 (Compressor) and 1 W11506635 (Coupler) and 1 W10843121 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belton, TX 76513
Tyler
Job Details: 04/25/2024
Arrived on site for washer not filling or completing cycles. Upon arrival found f8e1 in diagnostics. Found drain hose not raided and causing water to flow out of uni5 as it filled. Instruc5ed customer to add a pvc stand pipe to sit hose in to prevent siphoning. Unit works as designed. No parts installed call complete
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Elgin, TX 78621
Joe Z
Job Details: 04/25/2024
Arrived on site to install previously ordered parts. Replaced thermostat WP3387134 and leveling feet W11025920. Test unit and observed heating cycles. Unit is operating as designed. No gas leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Woodway, TX 76712
Jonathan M
Job Details: 04/25/2024
Arrived on site for a washing machine that is not running through cycles. Inspected unit and work area. The customer advised the machine seems to run the entire load but that the clothes arent getting washed and that they think that theres an issue with the agitator. I gained access to the agitator and found the agitator completely loose and not sitting properly on the driveshaft. I removed the agitator and found that the inner spine was completely fine. I reattached the agitator in test of the unit. Found the unit working and operating as designed. Around the units are an auto test in the unit works perfectly. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78750
Matthew
Job Details: 04/25/2024
"Arrived on site for unit not starting cycle. Upon arrival, we ran the washer and found to flash error message for wash motor. Replaced pump and motor assembly. Tested unit and now unit is functioning as designed. No water leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Austin, TX 78750
Matthew
Job Details: 04/25/2024
"Arrived on site for unit making loud noise. Upon arrival customer mentioned about ice build up on the damper vent and relayed a video of the noise. Upon disassembly of the control damper, we found the mechanism stuck halfway open. We replaced the control damper assembly and tested. In addition, customer was experiencing weak cooling issues in the RC. We found both RC gaskets were faulty. Replaced gaskets. Tested unit and now unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS7
Near Georgetown, TX 78633
Lou
Job Details: 04/25/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the upper limit switch failure, I removed and replaced the switch and tested. Unit is operating as designed. Customer advised that the start switch has been giving problems as when they press the button, the unit wont start. I removed and replaced the start switch assembly and retested and unit continues to operate as designed. Job completed. W10813586. WP777811"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW1
Near Austin, TX 78729
Wesley
Job Details: 04/25/2024
Arrived onsite for odd timer symptoms with ticking but not operating intermittently. Replaced the timer. Unit is now operating as designed. WPW10185992
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near New Braunfels, TX 78132
Andrew
Job Details: 04/25/2024
"Arrived and installed previously diagnosed vent(W11649995), control(W11646927), gasket(W11483553) and valve(W11434044). Unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Burnet, TX 78611
Miguel
Job Details: 04/25/2024
"Arrived on for dryer being too hot and having long dry times. Verified unit is getting hot as the vent is restricted. Removed from wall. Verified restriction is in the wall to roof. Advised customer I am leaving disconnected to prevent fire, refer to vent cleaning, Called tech line to document, Sr#7738963243"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Burnet, TX 78611
Miguel
Job Details: 04/25/2024
"Arrived on site with new door and lights. Replaced freezer door, replaced left side drawer door. Replaced lights. Used adhesive to fill gap between drawers. Verified operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78744
Ryan B
Job Details: 04/25/2024
"Arrived on site to inspect unit for not washing. Found error code F1e2, and unit attempting to start as soon as plugged in. Removed error code placed unit into diagnostic ran test cycle unit shut off when got to spin cycle, calibrated unit, unit shut off again. Checked resistance to motor both sides within range at 4.2 and 4.3 ohms. Found drain pump reading correct ohms at20. Control replaced previously is faulty. Will need to order new control and capacitor and return. Office to reschedule. ; ordrng 1 W11116590 (Control) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Liberty Hill, TX 78642
Gerry C
Job Details: 04/25/2024
"WRS315SDHM12 Arrived to install previously ordered parts. I installed the MFG approved couplers and tested. During the installation, I noted the condenser fan not running and further inspection revealed the lower pan to the right to the fan and the fan housing, were badly smashed up, into the fan blades and completely stopping condenser fan operation and it could be easily assumed the fan did not work since the installation. I was able to correct all metal deformation and test. The fan was fully operational and the prior contact and fan motor lockup, was corrected. No leaks observed during service."