"Arrived on site to test unit for leaks, found no water getting to the apartment, informed front desk, needs to be rescheduled when water supply is turned back on. Unit able to reach construction department for signature ; O-emld tckt"

Arrived on site to test unit for no power. Entered diagnostics and all components working as designed. Advised customer to monitor. If issue persists recommend external pump. No parts replaced at this time.

"Arrived on site to test unit for F5E1 error code. Upon arrival customer stated unit would not lock lid, would actuate then flash the error code. He sprayed an electronic spray into the lid lock assembly and that seemed to help it but it still does not lock intermittently. Entered diagnostics and found F5E1 lid switch fault and F5E2 lid lock will not lock error codes stored. Tested unit, lid would lock a couple times, then will actuate multiple times and will not lock. Replaced lid lock assembly (W10810403) and tested unit, lid locks everytime. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"On arrival verified complaint of dispenser, dripping and water filter stuck in filter housing on inspection of the unit valves are functional. Ice maker is making full size ice and the ice is dry. Temperatures are correct at 0 and 37. The customer is using the incorrect water filters. Water filter is stuck in filter housing. Due to incorrect shape advise customer of use of proper water filter. When using correct water filter, it will prevent air leaks as well as malfunctions of the filter customer to order a new filter and replace job complete. No parts installed.."

"On arrival, verified complaint of going from sense to done it fills but does not wash. Ran diag test and found F0E2.And error code f8e1 longfill. These are based around the pressure sensor. Ran components activation and all are functioning. Verified pressure hose is clear. Replaced main board again. Ran normal cycle and confirmed unit began to wash and agitate correctly. Job complete installed w11603810"

"Arrived on site to inspect dryer steam function not working. Upon further inspection, I found that the incoming water line from the home was not installed to the dryer. The owner will need to contact the installers to have them install the dryer correctly. There is no mechanical issues with the dryer, and upon testing, i am hearing the valve energize. No water leaks observed during service. No parts installed"

Arrived onsite for previously diagnosed parts. I replaced the control and tested the unit. Unit is now operating as designed and running cycles as designed. No water leaks present at time of service. Call complete. Installed W11683480 CONTROL.

Arrived on site for water runs non stop on ice maker. Contacted Techline for assistance. Spoke to Nathan. Explained issues. Tech said that contacts are stuck on call for water. Need to replace icemaker. SR# 7740805411. Replaced ice maker. Customer will monitor. No water leaking at this time. Job complete

"WRS325SDHZ11 Arrived on site for refrigerator section freezing. Upon arrival, found damper inside diffuser to be stuck open. Proceeded to replace W11645127 diffuser. Once new diffuser plugged in, damper motor cycled normally. Unit is functioning as designed. No water leaks detected at this time."

Range in unit 3305. Arrived on site to replace damaged cooktop with new. Removed cooktop damaged on side. Installed new cooktop and verified good fitment / no damage. Parts used - W11719704.

Arrived on site for doors not being flushed. Lowered right side and raised left side. Use set screw to raise level of door. Door now seem aligned.. call complete.

"Arrived onsite and found unit operating with slow water and indicators of multiple production tolerance issues. Replaced valve for slow water and also chetomer provided filter for replacement due to excessive blockage effecting rate of flow. Replaced recirculation pump due to fill inconsistencies and also bin thermistor. Inspected unit in diagnostics for operating and verified ice setting at the desirable max thickness. WPW10511923, W11542867, W10897719"

"Arrived onsite for repeat ice production failure. Found unit operating with frozen filltube. Verified continuity at the fill tube heater and 12vdc at to the heater during diagnostics test. Called tecnline and spoke to Josh to document findings, was advised to replace the hi voltage board to repair incorrect sequencing resulting in frozen tube. Sr#7740561686 replaced thw hv control and cleared ice from fill tube. Unit is now operating as designed. Advised customer on repair. W11515313 used autho J1CSGO0DP1"

Arrived onsite for unit with glass specks on inner door. I found the unit to have shiny black specs on inner door. I replaced the inner glass and unit now looks as designed. Call complete. Installed W11159620 GLASS-DOOR.

"Arrived on site for wall ovem trippingbreaker when ei5her oven was used. Found 244(L1-2), 122(L1-n), 121(L2-n), 0(g-n). With the amp draw never exceeding 35 amps. Found the following errors in diagnostic F1E1, F9E0 , & F6E4. Replaced upper oven elements w11598122 broil, amd w11545804 bake element, and w11448962 control then retested oven with ground wire removed until unit heated to 500 degrees in both ovens. Reattached ground and reported fidnings to techline Sr# 7740793121. 2as instructed if unit trips again to have them call squareD 1-888-778-2733/1-888-SQUARED a out a replacement breaker. U it works as designed. Call complete."

"Arrived on site to test unit for not heating properly, customer stated that ovens are really heavily used and through out the day it doesn't heat as well, put thermocouple into oven and pre heated to 350, unit completed preheat in less then 10 minutes with temp reading properly, advised customer that unit is running as designed but advised to shut oven off every 3-5 hours to let the system reset, customer will monitor at this time job complete, no parts installed"

"Arrived on site to test unit for not working properly, tested unit found control acting erratic, replaced and tested, unit is now running as designed no leaks detected job complete installed W11626074"

"On arrival verified complaint of not enough water during cycle. Ran diag and foundno error codes. Ran diag test and both water valves have good flow. Verified pressure hose is c,ear of debris. Replaced main control for wrong water level. Ran test cycle and confirmed water flow is correct again. Job complete installed w11654023"

"Arrived on site to test unit for not working properly, tested unit found water in tub, inspected pump and found wire pinched behind drain pump clip, fixed wire with butt splice and secured wire properly, unit is now running as designed, no leaks detected job complete no parts installed"

Arrived on site replaced side panel W11233548. Tested dryer . Unit is operating as normal. No lint build up. Job compete

"Arrived on site to replace previously diagnosed UI, the UI was not for the correct job, the UIwill need to be located and rescheduled with the customer, no parts installed ; ordrng 1 W11404239 (Ui) and 1 Partsresearch (Located UI)"

"Arrived on site for not cooling in both sections. Upon arrival, Customer states that have not had temperature issues and having noise issues. Unit is currently running with all fans and compressor operating without any odd sounds. Did confirm temperatures are correct. Cannot duplicate a noise issue. Recommend customer gets a video recording of sound if noise continues. Unit is currently operating as designed. Job complete. No parts used"

"Arrived on site to install parts previously ordered parts from last visit. Replaced both controls and fan blowers. Tested unit and error code f8 e0 continued for both ovens. Called tech line and spoke with Derek recommended replacing Ui and bringing main harness as backup. Ordering UI and harness. If symptoms persist after next visit, techline needs to be contacted again as engineering has already been involved. SR#7740790520. Office to reschedule ; ordrng 1 W11600643 (Console) and 1 W11245674 (Main harness)"

WRS315SDHM13 Arrived on site for a refrigerator with sealing issues. . On arrival verified issue uploaded photos.I realigned higens and removed gasket tested product works as it's designed no water leaks visible from main water supply no parts used.

"WDT751SAPZ1 Arrived on site for unit leaking. Upon arrival, ran a test cycle and found unit leaking on the top left side. Pulled the unit out and found water leak on floor present prior to servicing ( picture attached). Upon closer inspection, found dent on the tub and water is coming out of the weld point of the dent (picture attached). Called Whirpool techline SR#7740794028 and stated since this Unit is past the 30 days of the actual goods date, customer will need to talk to Whirpool trade care for resolution. Spoke with Joshua, Pulte builder and explained the situation and will call Trade Care. This is a spec home. No one available to sign."

WRX735SDHZ03 Arrived on site from previous tech to replaced gasket. Gasket that needed to be replaced had the smallest tear top right side . I repaired tear to small to uploaded a photo no parts needed. Product works as it's designed no water leaks visible from main water supply.

Arrived on site to test unit for tripping breaker. Was unable to use oven dolly and advised customer of concern with face of cabinet potentially being damaged attempting to remove oven. Customer signed waiver for damage. Removed unit and found wiring in junction box was correct. Elements all reading good. Harness is secure and all connections are good. Tested to 350with no issues. Replaced control(W11649361) and control(W11649350). Heated lower oven to 500 then top oven to 500 per techline. Now advising customer to run ovens at 425 for 1hr per techline. If issue persists advised to have contractor replace breaker. Job complete. Techline and safety SR#7740792164

Arrived on site with parts ordered for dishwasher not working. Button not responding and not finishing. Removed door panel. Replaced control and vent. Verified operation. Call complete no leaks. W11637583

"Arrived on site to test unit for no crushed ice. Upon arrival customer stated unit is still in warranty, provided POP. Sent to claims thread, per claims unit is still in warranty. Tested unit, found solenoid not engaging properly. Took voltage at control, solenoid is only receiving 30VAC. Replaced control (W11556912) and solenoid (WPW10309866) as precautionary. Tested unit, solenoid is now engaging properly but still no crushed ice. Inspected bin and found flap that forces cubes to be crushed is getting hung up and allowing full size cubes to be dispensed. Unit will also need a new ice bin. Ordering part, rescheduled for 01/29.; ordrng 1 W11185686 (Ice container)"

WTW5057LW0 Arrived on site for a washer with lid lock issues. On arrival verified issue replaced lid lock and tested product works as it's designed no water leaks visible from main water supply.

Arrived on site. Customer stated he never confirmed the appointment and does not want service today. He will call into the office to reschedule. Job complete.

"MDTS4224PZ0 Arrived on site for a dishwasher with power issues. On arrival, I ran diagnostic and found error code F1E2 control issue. I replaced control board tested product works as it's designed no water leaks visible from main water supply."

"Arrived on site to replace previously diagnosed separator and deli UI, replaced and tested, unit is now running as designed job complete installed WPW10769076, W11572058"

"Arrived on site to replace previously diagnosed compressor, punctured system and found it completely flat, will need to return with evaporator, and condenser to fix unit , ordering parts, office to reschedule ; ordrng 1 W11722672 (Condenser) and 1 W11579351 (Evaporator)"

"Arrived on site to test unit for not completing wash cycle. Found errors F4e3(wash motor), f7e1(not heating) and f1e2(control software issue). Cleared errors and completed diagnostics with no issues. Replaced control(W1168365p) and sump assembly(W11613570). Completed diagnosticsagain with no issues. Advised customer to monitor. If issue persists recommend drain pump. No leaks detected at this time. Job complete."

Arrived onsite for unit opening door when drying. I found the catch to be loose. Hinges looked to be straight and not bent. I replaced the catch and strike again and ran 3 towels in the dryer. Unit doesn't open the door when testing and is operating as designed. Call complete. Installed WP3389441 CATCH AND W11366436 STRIKE.

"Arrived on site to inspect dishwasher not draining, upon further inpsection I ran the drain and found the drain pump to be good, however the water being drained is greatly restricted by heavy buildup in the dain hose. The buildup can not be cleared out, and the hose will need to be replaced. I am ordering the drain hose that connects to the disposable and I. Ordering the other drain hose just in case it is needed. No water leaks observed during service. WPW10545278 ; ordrng 1 WPW10545278 (Drain hose (from pump)) and 1 8269144A (Drain hose (to disposal))"

"Arrived on site to test unit for dispenser door not opening. Test unit and found broken solenoid, replaced dispenser test unit and unit test good job complete. W11412300"

Arrived on site for lights not working. Found freezer and topa lights not working. Replaced led modules in freezer and fridge. Vedified operation. Call complete.

Arrived on site to test unit for door popping open. Recommending hinges be replaced with bushings and control panel. Control panel was rubbing against mounting screws causing it peel and will cause a short with control due to moisture entering. Rescheduled 01/29. ; ordrng 1 W11612302 (LH Hinge) and 1 W11612303 (RH hinge) and 1 W11613564 (Panel)

"Arrived on site to replace previously diagnosed part. Replaced chute (WPW10293212) and tested unit, unit is now dispensing ice properly. Unit is now running as designed, no leaks detected, job complete."

Arrived on site to replace sump and motor inlet and gasket. Replaced all 3 parts test unit no leaks present left parts with customers due to parts creating a leak. W10861526. WP8531323. W11676544

Arrived on site to install previously ordered part. Replaced inlet tubing W11162040. Test unit by purging water from dispenser and ran harvest test on icemaker to test fill. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site for error code F8-E0. Upon arrival, unit is in standby mode with no error codes. Customer said issue is intermittent. Ran diagnostics and get error code F8-E0 low fan speed. Replaced control W11598254 and blower W11598119. Test unit by preheating to 350. Unit is operating as designed. Job complete"

Arrived onsite to replace console. However on arrival customer had stated unit has been operating just fine since last visit. After following last techs recommendation. Unit is functioning properly and as designed to. No parts used job completed

"Arrived on site to install previously ordered and diagnosed parts per previous technician. I installed the cam, belt, and shield and calibrated and tested the washer. Washer is now operating as designed. No water leaks observed during service."

Arrived onsite for broken right door gasket torn at the tag. Ordering correct gasket to repair. Unit has major cabinet damage that the customer is aware of and settled with installing vendor. Damage causes the unit to be unlevel and unable to be leveled. Installed shim in back right corner to mitigate the wobble as a courtesy. No parts. ; ordrng 1 W10830162 (Door gasket)

"Arrived on site to inspect dryer shutting off on it own and found that the the airflow is bad due to a lot of excess vent line. With the customer's permission, I trimmed the vent line and reattached it. After trimming the hose, the dryer passed the airflow test. I tested the dryer on timed dry, and it is still stopping the cycle. Motor is not resuming on its own indicating that is not the motor overheating. I examined the door switches and found the lever to be very loose with a lot of play. I was able to recreate the issue while holding the door switche and wiggling it a while running a cycle. I'm ordering a door switch and the motor and wheel just in case. WP3406107 279827 WP694089 i am scheduling for 1/29; ordrng 1 WP3406107 (Doors switch) and 1 279827 (Motor) and 1 WP694089 (Blower)"

"Arrived on site to inspect refrigerator, not dispensing ice. Upon further inspection, I found that the coupler part of the ice bin had broken and because of this is not able to dispense ice. I verified the operation of the motor and found it to be in good woeking condition. I am ordering an ice bin and scheduling for 1/28. No water leaks were observed during service. W11347840; ordrng 1 W11347840 (Ice bin assembley)"

Arrived on site to replace inner door and arms. Replaced all parts test unit and unit test good job complete. WPW10128850. W11684570. W11607070

Arrived onsite for FR burner not sparking correctly. I found the ignitor to be out of kilter. I readjusted the ignitor and tested unit. Unit now ignites flame everytime after repair was made. No gas leaks are present at time of service. Call complete. No parts installed.

"Arrived on site for washer not draining water. Diagnostics has no stored error codes. Diagnsotics completed but the drain pump had a loud start. Also some ticking from underneath. Replaced splutch assembly as it was worn, replaced drain pump. Verified operation. Call complete. W11396717 & W10721967"

Arrived on site to install previously ordered parts. Replaced valve regulator W10861656 and test unit. Having same issue when testing bake and broil am not hearing or seeing either igniter operate. Ran diagnostics and there are no saved error codes. Replaced spark module W10860916. Secured all harness connections . Test unit by preheating oven to 350. Unit is operating as designed. No gas leaks detected.Job complete

Arrived on site to test unit for right front burner knob not sitting correctly. Found lock sleeve not secured correctly to knob not allowing it to lock to valve. Secured lock sleeve test unit and unit test good job complete.

Arrived onsite for cook top ignition issues. Upon inspection found no issues tested all 4 burners each burner turns on after 1 or 2 clicks. Spoke to customer found customer cleans unit frequently. Informed customer on proper cleaning process to reduce moisture on ignitor causing disruption. No parts used job complete

"MDB4949SKZ1 Arrived on site for unit leaving stains on glass. Upon arrival, customer mentioned black specs will be left on the dishes after finishing (pictures attached). Proceeded to clean filter and found same black specs on the sump but cannot pin point actually what it is. Called techline and spoke with Nathan SR#7740788637 and stated he was not sure, but possibly could be deteriorated specs from the black hoses and recommended to replace the entire sump assembly. I advise the customer to run a Power Blast cycle to clean the machine. I added one cup of vinegar add one cup of baking soda. Advice customer to try the clean cycle first and if it doesn't work out, we will replace the sump assembly. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"Arrived on site to inspect microwave humming noises. Upon further inspection, the customer advised that the microwave is making a humming sound while not in use and the interior is warm. Customer advised that the interior light is not on and the display shows current time. Customer also advised that they cycled power at the breaker and the humming noise came back on, but they have not been able to duplicate the noise. Upon my arrival, the unit was plugged in and not in use and not making any noises. I tested the unit and once I stopped testing, the unit did not make any abnormal noises. I pulled the unit down and gained access to the heating components by removing the cover. I didn't find anything unusual. I inspected the heating components, main control, fuse, and switches. I tested the venthood light and fan and could not duplicate the noise. I contacted techline and spoke to Kurt and advised of the complaint and my findings. Kurt advised that it could possibly be a relay on the control, but if I could not duplicate the noise, then he could not recommend any parts to replace and provided SR#7740796690. I advised the customer of my conversation with tech support and that since they did not recommend replacing any parts, then they would need to contact customer service to discuss further services. I provided the SR number to the customer and sent a message to the office to add the call onto my route the next business day to contact the safety department to have my findings documented. No repairs made at this time and customer was going to cycle power at the breaker for safety. Job completed."

WFES3530RS0 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol board bake and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety SR # 7740733286

Arrived on site to test unit for handle coming off. Test unit and found handle just needed to be tightened. Secured handle test unit and unit test good job complete no parts used.

"Arrived on site for washer not starting wash cycle . Unit will fill and slowly spin but never enter wash cycle . Ran diagnostics got 7-5 & 0-3 error codes . Slider is not engaging properly during test wash . Found retained ring on slider spring sticking g and not allowing slider to move freely ,also some rubbing on inner coller of clutch . Replaced clutch and slider W10734521,W10754448. Ran calibration and diagnostics wash . All checking normal. No water leaks detected at time of service. Job complete"

Arrived on site to test unit for not drying properly. Found element is cycling properly. Ran vent test and found unit has failed ventilation test. Went to exterior of home showed customer how damper is not even opening with unit running. Advised to have vent cleared to exterior prior to using to prevent further damage. No parts replaced at this time. Job complete.

"Arrived on site to test unit for smell. Upon arrival customer stated every time unit is in use there is a burning smell present. Inspected unit, found no issues with the harness. Noticed major build up on the heater. Ran a diagnostic cycle, noticed a burn like smell when the heater was engaged. Unit will need a new heater to eliminate smell and return unit to its optimal performance. Advised customer to switch to liquid soap and to only use 1 tbsp due to having a soft water system and dishes getting rinsed. Ordering part, no parts installed, rescheduled for 01/28.; ordrng 1 W10518394 (Heater)"

"Arrived on site to test unit for noise. Upon arrival customer stated unit started making a buzzing noise every time unit is in use. Also takes longer to warm up food compared to her previous unit. Tested unit, unit is heating and no noise is being produced. Warmed up two cups of water, starting temp was at 70?, after a minute it warmed up to 140?. Second cup started at 60? and warmed up to 130? within proper heating range. Ran multiple cycle to try to recreate the noise, could not mimic the issue. Loosened up screws securing the unit to the cabinet and adjusted unit to the right to prevent the wrapper from hitting the internal frame as precautionary. Advised to customer, if noise returns to capture issue on video and contact the office. At this time unit is running as designed, no parts installed, job complete."

"Arrived on site to inspect refrigerator leaking water from FC section. Upon further inspection, I found a large slab of ice under the bottom drawer in the FC section. Once imremoved the drawer and ice, I found the FC evaporator drip pan full of ice and the drain clogged. I pulled the unit out and removed the drain tube and found debris in the tube and cleared it. Re-installed the drain tube and cleared the ice from the evaporator drain pan and cleared the drain tube. Tested flow in the tube and it is operating as designed. No water leaks observed at the end of service, job completed. No parts installed."

"Arrived on site for dishwasher not drying . Ran diagnostics, no errors . Wash motor is pulsating . Resistance at p5 pins was 15 ohms at all 3 pins . No voltage fluctuating. Ordering wash motor . Return 1/29 customer need a pm appointment. Nomwater leaks detected at time of service. ; ordrng 1 W10902372 (Sump and motor)"

Arrived on-site front left burner not working. Installed switch #w10857622 then tested range and found burner working as designed. Call complete

Arrived on site to install diagnosed on previous visit to resolve non functional hood lamp. Replaced control and found there was still no light. Verified 120v at yellow wire going to bulb. Inspected housing and found the 2 side prongs that contact the bulb were folded back and not making contact. Used a small precision screwdriver and folded the prongs out to make contact with the bulb. Tested and verified proper operation. Parts used - W11342846.

"Arrived on site to test unit for not completing cycle, tested unit found no incoming water, unitbis out side in a shed and do to cold all water lines are completely frozen, advised customer that service needs to be rescheduled wheall I especially are thawed, rescheduled for 1/29; schdld next appmnt for 1/29 WED !"

"MVW7232HW2 Arrived on site for unit not advancing cycle. Upon arrival, started unit and found no activity occuring. Just makes a buzzing noise. Proceeded to check errors and found F7E2 MCI drive failure, F7E4 basket re engage failure, F7E3 basket engage failure and F7E9 locked rotor. Proceeded to inspect slider and found to be the updated slider. In addition, found gearcase oil around rotor. Continued to replace W10754448 clutch and W11687817 control. Started unit and started like normal. Ran diagnostics and passed with no issues. Ordering W11449841 gearcase. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11449841 (Gearcase)"

"Arrived on site to install previously diagnosed parts to resolve noise. Replaced gearcase, splutch and belt. Tested unit and confirmed no further noises or abnormal behavior present. Repair completed. Parts used - WPW10006384, W10721967, W11449840."

KDTM404KPS0 Arrived on site for a dishwasher not working. On arrival verified issue drain pump failed further inspection found motor had failed too. Replaced drain pump and motor tested product working as its designed. Uploaded photos of damaged motor and previous water damage client is aware. No water leaks visible from main water supply.

Arrived onsite for unit with no power. Upon arrival maintenance said it will start cycles but the display is not illuminated. I found the control to be sending correct voltage to panel indicating the panel has gone. I replaced the panel and tested unit. Unit now shows numbers and operates as designed. Call complete. Installed W11378949 CONSOLE. Customer not on site for signature.

"Arrived on site to diagnose washer that is not starting. Customer says if it's plugged in it just makes noise. Plugged in unit and found drain pump is always running, but not moving any water. Unit did have water sill in it. I drained it out with a transfer pump and found control still wants to keep running the drain. I removed the drain pump and found nothing in the drain pump to stop the impeller, so drain pump may be burned up. Ordering new drain pump to be replaced with control. Return visit set for 1/29. ; ordrng 1 W11700916 (Latch) and 1 W10876600 (Drain Pump)"

Arrived on site and verified switches were needed. Replaced switches(WP3148953). Tested all burners and now working as designed. Job complete.

Arrived on site to test unit for upper rack falling from right side. Test unit and found broken adjuster. Replaced right side adjuster test unit and unit test good. No one home to sign. W11551541

"300 presler st Apt 5126Arrived on site for fabric softener not dispensing . Found holes in agitator having build up. Cleaned holes . Ran dianostics all checked normal . No error codes . Recommended to tenant to water down softener, and to use the cycle with softener on water lever selection, also to run clean cycle to ensure hole are free from build up. No water leaks detected, no parts installed . Job complete"

"Arrived on site to replace previously diagnosed part. Replaced interlocks (W11578578) and greased. Also shimmed at the legs to prevent the vent from bearing all the weight of the unit and causing the frame to rack. Unit is now running as designed, job complete."

Arrived on site to replace broken wire harness. Replace wire harness and tested. Rand taz cycle unit is now functioning properly and as designed to job complete. No leaks present at this time

"Arrived on site for shakes a lot and doesnt spin clothes dry. Upon arrival, ran diagnostics and get error code F0-E9 off balance pause. Inspected unit and found suspension is shot. Ran a normal cycle to test all other functions. Raised unit to inspect lower components. There are no signs of leaking oil. Need to replace suspension. Replaced suspension W11396716. Test unit and is operating as designed. No leaks present present. Job complete"

Arrived onsite for previously diagnosed parts. I replaced the leaking valve and tested unit. Unit now looks ger leaks from valve and is washing as designed. I took photos of the hoses and ensured no leaks are occurring. No water leaks present at time of service. Call complete. Installed

"Arrived on site to test unit for noise. Upon arrival customer stated when opening the RC door, after a few minutes the noise will start to happen. Suspects the issue is the evaporator fan motor. Entered diagnostics, engaged fan no noise. Activated damper control, customer confirmed that is the noise hes been hearing. Replaced damper (WPW10594329) and tested, noise has been eliminated. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin to have ice. I checked the temperatures and measured 0 in the FC and 37 in the RC.the ice maker was in the off position upon arrival, so I switched it to the position and monitored the cycle. All components of the ice maker are operating as designed. No parts installed. No water leaks were observed during service. Vacant unit, no one present to sign."

Arrived on site for handle issues on fridge . Found right side fresh food handle set screw missing . Replaced handle W10899551. No other issues found . No water leaks detected at time of service . Job complete

"Arrived on site to test unit for no cool. Upon arrival customer stated they noticed the temp alarm beeping, then the whole unit lost cooling. Began testing on the unit, cycled power, compressor engaged. On startup unit pulled 1.1 amps, then settled at .57 amps. Allowed unit to run for 20 minutes, high side is not heating up to the proper temp and evaporator is not building any frost. Inspected for leaks with UV light, found no leaks in the unit compartment, found a possible leak in the evaporator cover. Unit will need a full sealed system rebuild. Unit is a r126a. Requesting 3 hours for return visit. Ordering all parts required, no parts installed, office to reschedule. ; ordrng 1 W11658617 (compressor) and 1 W11553229 (Evaporator assembly) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

Arrived on site to test unit for tripping breaker. Found when opening and closing door console would flicker. Pulled unit out and found ribbon to console cut. Unable to test unit because ribbon is too damaged to repair. Needing new console to test unit. Contractor showed up as I was driving away. Rescheduled for 01/29. Oven is in a new home and still currently under construction. ; ordrng 1 W11659257 (Console)

Arrived on site to test unit for flames not changing from high to low. Adjusted flames and unit is now working as designed. Cooktop is in a new construction home. Contractor not present for signature. Job complete.

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=1 degree and RC=51 degrees. I found a small amount of frost on the evap cover at this time. I placed the unit in diagnostics and tested the thermistors and fans and found the RC evap fan not coming on. Gained access to the RC evaporator fan scroll and found the fan not plugged in and the evap thermistor not installed and seated correctly. I removed and replaced the thermistor and properly seated it on the cap tube line (photo) and installed a new fan scroll due to the scroll being broken and sealed the gap at the top of the scroll where it meets the manifold with permagum. Retested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed. W11098695, W10316760, 212543"

Arrived on site to test unit for burning food on simmer. Adjusted simmer flames to recommended. Unit now working as designed. No leaks detected. Job complete.

Arrived onsite and found unit over producing. Found failed bin thermistor. Replaced bin thermistor with LM truck stock. Unit is now operating as designed. WPW10511923; used 1 Wpw10511923 ( Bin thermistor) from stock

"Arrived on site with parts ordered for icemaker not dispensing. Replaced mount, motor coupling and washer. Verified operation. Call complete. W11671282"

Arrived on site to test unit for not washing. Found error f6e4(over flow). Found switch was intermittently reading open preventing unit from filing. Recommend switch and control replacement. Scheduled for 01/28. No parts replaced at this time. ; ordrng 1 WPW10195039 (Over flow switch)

"Arrived on site to inpsect microwave door that fell off. Upon further inpection, I found that the door was off and damaged in multiple areas as well as bent. I could not locate the door hinge pin/retainer and assumed that it was missing and must have been the reason for the door coming loose. I replaced the door and secured with the pin/retainer. The unit is operating as designed. W11173813. Vacant unit. No one present to sign"

"Arrived on site to diagnose refrigerator that is making a clicking /sound fairly often. On arrival noise was not present. I ran through diagnostic mode and found a clicking present from the rear with the condenser fan on. Noise is the tape / tags from the power cord tapping the back of the unit. Once I pulled the unit out and removed the tape, noise went away. Unit working as designed. No parts needed."

Arrived on site to test unit for left front burner taking long to ignite. Test unit and found clogged burner head. Cleared burner head test unit and unit test good job complete.

Arrived onsite for unit stopping mid cycle. Customer stated during heavy duty wash the unit will stop about an hour from finishing. I found the control to not be displaying the cycles correctly. I replaced the control and tested unit. Unit is operating as designed and no error codes are stored. No water leaks present. Call complete. Installed W11613566 CONTROL.

"Arrived on site to follow up on dispensing issues / noise. I disassembled and replaced the dispenser switch, spring, and UI to resolve the dispensing hang time. I tested the unit and found the switch is engaging / disengaging the way that it's supposed to, but it seems to lag a bit. Nothing else I can replace to try and adjust that per tech line. I added some sound pads in the rear of the unit to combat the noise customer was hearing. I insulated the condenser to chassis contact points, and suction line. Reassembled and leveled unit. Found no further abnormal noises. Tech line case number 7740795729 for dispensing lag. Tech line did advise with it being software based it is normal the unit may not react instantly in line with the mechanical switch. Call completed. Parts used - W11109505, W11087492, W11577100."

Arrived on site for keyboard controls functioning . Upon inspection found boost was selections not working at. Customer also showed video of unit not functioning properly. Ordering console office to reschedule ; ordrng 1 W11632693 (UI)

"Arrived on site to install previously diagnosed cap mag and diode. Removed unit from wall and replaced HV system parts. Reinstalled and tested unit. Verified everything working as designed, and a cup of water heated properly. Parts used - W11256462, WPW10574736, W11495561."

Arrived on site to test unit for not washing properly. Found no stored error codes. Found motor struggling a bit to engage. Replaced run cap(W11395618). Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site to inspect washer shaking and walking. Upon further inspection, the customer advised the unit was walking and bouncing around a lot and the timer on the display would show 1 minute for at least 20 minutes telling me that the unit was off balance and trying to balance the load. I placed the unit in diagnostics showing no error codes and tested. During the spin cycle of testing, I found the right tub spring had lost tension and the tub assembly sagging on the right side. I removed and replaced the tension springs and retested and unit is operating as designed. I made recommendations for use and care, no water leaks observed during service, job completed. W11314394"