We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Holland, TX 76534
Tyler
Job Details: 11/27/2023
Arrived on site for washer with broken strike. Upon arrival confirmed issue and installed strike. Found washer working as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Manor, TX 78653
Matthew
Job Details: 11/27/2023
"Arrived on site for unit F8E4. Upon arrival, inspected unit. Found a small amount of water in the drip tray Trugreen, the float switch to rise, giving the displayed error code. Ran unit to check for leaks and found the left rail screws not tightened, leaking water down and into overflow tray. Tighten screws and tested. Unit is no longer leaking. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/27/2023
Arrived onsite for washer making a noise. Found f2e1. Confirmed all buttons are responding. Found dime stuck in agitator. Removed cam and found black oil. Replaced gearcase and cam. Recalibrated. Verified operation. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Austin, TX 78729
Paul
Job Details: 11/27/2023
Arrived onsite for a dryer that is vibrating badly. I found the blower wheel broken causing the issue. I replaced the blower wheel and tested the dryer. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Troy, TX 76579
Jonathan M
Job Details: 11/27/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the freezer door and removed the excess ice on the inside. Advise the customer to keep the unit closed for the time being so the gasket can mold. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Salado, TX 76571
Sterling
Job Details: 11/27/2023
On arrival verified complaint of not able to adjust flames. Checked each burner and all valves adjust properly. Flames are all blue with no orange tips and flames are at correct heights for the level of setting. Unit is working as designed. Job complete no gas leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Little River-Academy, TX 76554
Tyler
Job Details: 11/27/2023
"Arrived on site for range over cooking in both ovens and not turning off surface hot light on control. Upon arrival found no errors in diagnostics. Found oven sensors at 1.07kohms. Recalibrated ovens to -15(lower) & -20(upper) and tested unit. Found oven temps averaging 343 when set to 350. Found no failures in infinite switchs. Ordering W10823720 element front left, W11517959 front right to resolve surface light issue. Rescheduled customer for 12/01/23; schdld next appmnt for 12/1 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Harker Heights, TX 76548
Sterling
Job Details: 11/27/2023
"On arrival verified complaint of noise. Replaced the damper, mullion and right side RC gasket as previously diagnosed. Ran test 3 and ice maker fan sounds like an airplane. Ordering ice maker fan. Rs for 12/4 ; ordrng 1 W11529245 (Ice maker fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right RC door gasket and using my heat gun, shaped the gasket before installing. Tested door functions and it is operating and sealing as designed. Recommended the customer leave the right RC door closed for a few hours to allow the gasket to mold to the chassis. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fort Cavazos, TX 76544
Sterling
Job Details: 11/27/2023
On arrival verified complaint of f7e1. On arrival customer had a cycle going. Customer states unit has been working for the last few days. I watched the cycle finish and there was no error code or excessive shaking or noise. All functions were correct. Ran error codes for f7e1 and f0e3. Cleared codes. Checked component and all activated correctly. Unit is working correctly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Holland, TX 76534
Tyler
Job Details: 11/27/2023
"Arrived on site for dishwasher leaking water when used. Upon arrival confirmed issue. Found lower spray arm cracked and door seal not sealing in lower corners. Replaced spray arm and gasket and tested unit, found no leaks and dishwasher working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Manchaca, TX 78652
Luis
Job Details: 11/27/2023
"Arrived on site for cooling issue. Unit running,fan not powering on,ran diagnostics unit would not enter diagnostics in the first 2 attempts,on third attempt unit entered diagnostics evap fan powered on diagnosed a defective control,replaced control. Powered unit on compressor and fans powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Joe Z
Job Details: 11/27/2023
"Arrived on site for not cooling correctly. Upon arrival checked temperatures and got RC 40, Fc 19. Removed rear panel to inspect compressor. Used uv light to find leak. Found leak at compressor. Uploaded picture to SD. Ordering sealed system repair. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Liberty Hill, TX 78642
Lou
Job Details: 11/27/2023
"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E0-low fan speed under speed. I cleared the code and as soon as the unit went into standby mode, the cooling fan turned on without the unit being turned on. I pulled the unit out and found the power cord is too short to pull all the way out and is plugged in behind the microwave that is installed above the oven. I was able to get the unit out far enough to service today. I removed the back panel and inspected the sensor harness and main harness molex connectors for any defective terminals and both were good on each molex connector. I tested the main harness for continuity and it is good. Tested the sensor and found 1091 ohms which is within normal range. Due to the main control not recognizing the sensor and the fan not reaching speed, I removed and replaced the main control and blower and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2023
Arrived onsite for problem with ice production and found unit with no fill due to pinched icemaker fill tube. Used quick connect to remove and repair damaged tube. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bastrop, TX 78602
Kimo
Job Details: 11/27/2023
"Arrived onsite to install previously ordered parts. Upon arrival I installed the new bezel, dispenser and strike and tested the unit in quick wash and found unit operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Austin, TX 78704
Leonardo
Job Details: 11/27/2023
Arrived on site to test unit for left front burner staying on high even when its on low. Test unit and unit working as designed at this time. Could not duplicate the problem. Could be a switch or bad element. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, TX 78640
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for gas smell, tested unit found gas valve is opening but igniter taking to long to ignite, replaced igniter and tested unit is now firing properly but neighborhood is new and alot of moisture contamination in gas lines causing flame to break apart called safety to report my findings SR#7737835264, advised customer to monitor over time the lines will clear out, at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2023
Arrived onsite and tested unit for leaking from water feature and found no leaking from water feature valve or reservoir. Found the mullion was sweating and adjusted setting to %100 humidity control. Likely cause of issue was from improper humidity control resulting in gaping and stuck door. Replaced door and gasket. Heat treated for proper seal. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Belton, TX 76513
Tyler
Job Details: 11/27/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found large defrost issue in fc blocking airflow. Upon further testing I found the following results P5-1&2 5.37k, p5-3&4 OL. Found fc evap motor/harness failing. Ordering W11642011 ui control and need to return with evap motor and hv contorl to complete repairs. Rescheduled customer for 12/04/23 to complete repairs ; ordrng 1 W11642011 (Ui control)"
We serviced a
WHIRLPOOL WASHER
Model XHPC155YC0
Near Austin, TX 78738
Scott
Job Details: 11/27/2023
Arrived on site for drawer on pedestal broken . Replaced drawer front . Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78739
Leonardo
Job Details: 11/27/2023
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Replaced sumpAnd motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Georgetown, TX 78633
David Z
Job Details: 11/27/2023
Arrived on site to diagnose washer that is stopping cycles 5ish mins in with LF error. Tested valves and found cold valve is barely trickling water and making loud operating noises. Replaced valve and retested. Verified proper operation and water flow. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/27/2023
"WDT730HAMZ0 Arrived to inspect no power. I verified the issue and inspected, finding no power to it. The customer had Eaton BR breakers and I found the one labeled as the disposal was tripped, showing a mis-labeling and that the breaker had tripped with a 5 code. I inspected the supply wiring and found no issues and advised the customer of my findings. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cedar Creek, TX 78612
Kimo
Job Details: 11/27/2023
Arrived onsite for a refrigerator that is not making ice. Upon arrival I found that the unit was making ice but just not dispensing it. I checked for voltage at the motor when calling for ice and found none. I replaced the control and tested the uni and found unit operating as designed
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Kyle, TX 78640
Luis
Job Details: 11/27/2023
"Arrived on site for no cool. Found evaporator heavily incased in ice diagnosed unit not defrosting,ordering a new heater and main control. Informed customer unit needs to be defrost before return visit on 12/4. ; ordrng 1 W11650659 (Heater) and 1 W11546609 (Control box)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Austin, TX 78725
Joe Z
Job Details: 11/27/2023
Arrived on site for continued issues operating correctly. Upon arrival ran diagnostics and got error code F2-E1 HMI stuck button. Replaced ui panel and control board. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Andice, TX 78628
Miguel
Job Details: 11/27/2023
Arrived on site for dryer top having a scratch. Found scratch on back corner of top panel. Replaced top panel. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/27/2023
Arrived on site for burners not working. Found power and igniters working. Replaced all burner heads. Verified gas flow. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Austin, TX 78727
Paul
Job Details: 11/27/2023
Arrived onsite for a washer causing white spots on clothing. I found out from the customer that the spots were darker colored spots on the clothes after the clothes dry but when the clothes come out of the washer and are wet the spots are white. I tested the washer and found no error codes. I ran the diagnostics cycle and the machine worked as designed. I set the load and go concentration correctly for the detergent the customer was using. I tested the machine in a quick wash cycle and found it adding to much detergent. I tested again on the same cycle with the concentration set on 2X and then again with it set on 10X and got the same amount of detergent. I called techline and spoke with Kurt SR# 7737885352. Kurt confirmed the UI controls the detergent dosage and advised changing the UI. Ordering W11478525 UI. Office to RS.; ordrng 1 W11478525 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Wimberley, TX 78676
Andrew
Job Details: 11/27/2023
"Arrived on site to inspect range for arriving damaged, with a dent on the panel. Upon closer inspection found dent on the control panel directly above display. Replaced damaged control panel, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
David Z
Job Details: 11/27/2023
"Arrived on site to install new dishwasher front panel. Replaced one cracked screw and mount, and front panel. Verified unit working as designed. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Lakeway, TX 78734
Scott
Job Details: 11/27/2023
Arrived on site for doors not sealing . Found air gaps in gasket . Removed doors and adjusted hinges . Also adjusted gaskets and used perma gum from truck stock . Gaskets ate sealing properly . Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Kingsland, TX 78639
Gerry C
Job Details: 11/27/2023
"MVW7232HW1 Arrived to inspect noise. I found the gear case seals had failed and I removed and replaced the gear case, slider and rotor. I re-calibrated the unit and tested. All normal functions resumed and there were no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Pflugerville, TX 78660
Blake
Job Details: 11/27/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the FC door and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/27/2023
"KUIX535HPS01 Arrived for no ice production. I found the cutter grid had failed and I was able to make a temporary repair for testing. During system testing, I found the water level sensor within the circulation pump incorrectly sensing water levels and it will require replacement upon return, with the cutter grid. No leaks observed during service. ; ordrng 1 W10919199 (Cutter Grid) and 1 W11542867 (Circulation Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS05
Near Austin, TX 78705
Matthew
Job Details: 11/27/2023
Arrived on site to replace damaged freezer door. Replace door and tested. Unit is functioning properly. Customer made a note that the door did not seem to be aligned with one another and the freezer door was protruding outward at the top. Explain to customer that the door and gasket need time settle/expand and will form. Customer will monitor door seating. Job complete.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Round Rock, TX 78664
Blake
Job Details: 11/27/2023
Arrived on site to inspect dryer. The timer knob is broken. I removed and replaced the timer and knob per service pointer W11693378 and tested. The unit now operates as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Cedar Park, TX 78613
Maurice R
Job Details: 11/27/2023
"Arrived onsite for washer leaking. On inspection the ceiling said it was always after the first load it would start to leak. The unit is stacked so I moved the unit away from the wall. I was looking at the washer when I hit the dryer vent and water started to stream out of the vent hose. I stopped and I pulled the vent hose off the wall and there was about 8 to 9oz of water sitting in the vent pipe. I got my towel and I turn the vent hose over and about 4 to 5oz of water came out. I then reconnected the vent hose and did a air flow test no air was flowing. Un hooked the vent hose and air stared to flow. I informed the customer on what was happening with the unit. The issue is with the dryer not the washing machine, since they are stacked it made it look like the washer was leaking. No leaks detected during service on the washer."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Dripping Springs, TX 78620
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for water leak, tested unit found water leaking from front left corner, replaced tub ring with upgrade and tested unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78754
Wesley
Job Details: 11/27/2023
Arrived onsite and found some squeaking from the belt slipping due to stretching. Replaced the belt. Tested unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Killeen, TX 76549
Sterling
Job Details: 11/27/2023
On arrival verified complaint of no heat. Verified correct voltage to 3 prong plug. Polarity is correct. Verified correct voltage coming out of main board. Checked resistance to heater and and found open heater. All that's are good replaced heating element and retested. Unit now heats. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Cedar Park, TX 78613
Miguel
Job Details: 11/27/2023
Arrived on site with new Icemaker. Replaced broken icemaker. Customer said unit still went up to 50f. Removed cover and found half frost pattern. Compressor running hot. No signs of leak visible. Compared to full frost pattern this confirms insufficient compressor. Will also need new water valve as it is noisy. Office will call to schedule. ; ordrng 1 W11557671 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 WPW10279866 (Water valve)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
David Z
Job Details: 11/27/2023
"Arrived on site to follow up on dryer repair. Retested unit and found proper Amp draw from the igniter. Valve coils do not seem to be actuating. Replaced damaged pulley, Replaced valves and igniter due to a crack when I removed it to examine. Tested and verified all working as designed. Repair completed."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near San Marcos, TX 78666
Andrew
Job Details: 11/27/2023
"Arrived on site to inspect unit for broken inner glass. Customer stated was done baking and oven was already inactive when glass broke, found glass debris in cavity and door , cleaned up area and replaced broken glass. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Smithville, TX 78957
Kimo
Job Details: 11/27/2023
Arrived onsite for a refrigerator that has Sheet of ice in bottom of freezer compartment. Upon arrival I found that the unit had sheets of ice at the bottom of the unit and in the drain pan I removed the ice and replaced the drain tube and performed Service Pointer #: W11604003. I also installed the funnel and heat probe. To cover for and ice buildup in the future.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/27/2023
"Arrived on site for unit not making any ice. Cycled and found Icemaker was stuck. Replaced icemaker, verified water flow. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78633
David Z
Job Details: 11/27/2023
Arrived on site to diagnose washer not powering on. Customer advised unit had already been repaired and is now properly functioning. CAll complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Hutto, TX 78634
Blake
Job Details: 11/27/2023
Arrived on site to inspect single wall oven. The oven door closes but doesnt always contact the door switch. I removed and replaced the hinges and tested. The unit now operates as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Troy, TX 76579
Tyler
Job Details: 11/27/2023
Arrived on site for washer making a loud grinding noise. Upon arrival confirmed issue. Found no errors in diagnostics but didntraced sound to rotor screw coming loose from gearcase and not allowing slider to activate properly. Replaced slider and screw from slider kit and found noise no longer present call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/27/2023
"Arrived on site for refrigerator making noise. Also is missing wheel.Confirmed noise is coming from evaporator motor. Replaced motor but new motor was louder than old. Wheel is broken off and missing axle. Odering motor and mounting parts, also ordering new wheel and axle. Reset for Mon pm. Needs 30 min call ahead; ordrng 1 WPW10304660 (Wheel.) and 1 W11594405 (Axle) and 1 WP2315549 (Motor) and 1 W11314839 (Harness) and 1 W11263195 (Fan scroll) and 1 W10188846 (Retainer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wimberley, TX 78676
Andrew
Job Details: 11/27/2023
"Arrived on site to inspect unit for not draining completely. Upon closer inspection found unit was draining properly. Found odor coming from unit recommended to wash unit by running cycle with vinegar in unit to help alleviate smell. Tested unit, unit is running as intended. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Smithville, TX 78957
Kimo
Job Details: 11/27/2023
"Arrived onsite for a refrigerator that is still having ice buildup and noise issues. Upon arrival I found that the customer had not set an appointment with us, and the she has to contact whirlpool for concession."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Killeen, TX 76542
Sterling
Job Details: 11/27/2023
On arrival verified complaint of no water flow. Replaced filter and filter base per previous diag. Unit now dispenses water. Advised to dispense 5 gallons of water due to new filter. No leaks detected during service. Job complete operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Wimberley, TX 78676
Andrew
Job Details: 11/27/2023
"Arrived on site to inspect unit for beeping and vibrating noise coming from unit. Upon closer inspection found damper making noise customer complained about. Replaced bad damper, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Dripping Springs, TX 78620
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for random noise, tested unit found shipping vent covers on the top of unit were not removed causing a rattle at times, removed and tested unit is now running as designed, job completed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2023
Arrived onsite and tested unit for not operating with good water volume sufficient to clean regular loads on normal cycles. Tested. No error codes and proper base function in diagnostics. Advised customer on findings and provided customer instruct on design. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Austin, TX 78748
Scott
Job Details: 11/27/2023
Arrived on site for washer flashing long drain error . Ran diagnostics and got 9-1 error code . Pump motor was making loud rattling noise every once in awhile . Found debris stuck in pump . Replaced pump and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/27/2023
"MVW7230HW0 Arrived to inspect noise. I found the basket assembly was leaning badly to the back left of the cabinet and after correcting, the issue was lessened. After re-calibrating the control, I could not get the unit to make any unusual noises. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Hutto, TX 78634
Blake
Job Details: 11/27/2023
Arrived on site to inspect range back right burner not igniting. I tested and verified the issue. I tested resistance from the ignitor and found good resistance. I removed and replaced the spark module and found no change. I placed the burner cap directly above the ignitor and found very weak spark. The ignitor is needed to resolve. Office to order parts and schedule service. No gas leaks detected during service. ; ordrng 1 W11661897 (RR ignitor)
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Wimberley, TX 78676
Andrew
Job Details: 11/27/2023
"Arrived on site to inspect unit for error code f2e1. Upon closer inspection error code f2e1 was present. Also found gaskets sealing door are both failing at corners of doors, fluffed them up to seal better, advised customer to do the same periodically. Replaced bad console, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bastrop, TX 78602
Kimo
Job Details: 11/27/2023
Arrived onsite to install previously ordered part. Upon arrival I installed the new door switch and tested the unit and found that the unit is now operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the control panel and I found some moisture on the UI; therefore, I removed and replaced the user interface and tested the unit in diagnostics. Unit is operating as designed with no error codes present. No water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS
Near Dripping Springs, TX 78620
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for not operating properly, tested unit found it making a loud scrapping noise, removed blower and found installers used a long screw when attaching damper causing it the scrap against blower, cut screw back and installed blower, tested unit, unit is now running as designed, job complete"
We serviced a
AMANA MICROWAVE
Model AMV2307PFW07
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/27/2023
"Arrived on site for a microwave that is clicking. Inspected unit and work area. The customer showed me what was going on and swung the door closed to start a cycle. She advised that sometimes the unit will make a clicking sound when she closes the door and will not actually cook her food. Verified the customers complaint. The customer stated that whenever they push it on the door or tap the door, the unit will start working. I tested the unit by closing the unit manually and found it working every single time. When swinging in the door closed, found the unit, intermittently not making contact with the door switch. Gained access to the door switches and found all the switches making and breaking. Checked the interlock assembly and found no abnormalities to the interlock assembly. Checked the door and the cabinet for any abnormality and found nothing. I called Whirlpool Techline and spoke to Derek SR# 7737879716. He said that when the door gets swung shut, the door can bounce back a little bit the other way even at a hairline fracture causing issues with the door switches being engaged fully. He said the customer will need to firmly close the door and not swing it shut. He said to make no repairs at this time, and the unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Georgetown, TX 78628
David Z
Job Details: 11/27/2023
"Arrived on site to install previously diagnosed parts to resolve non working washer. Retested and found lid lock not working. Replaced lid lock and control, and also found one of upper harness connectors was not connected. Reset and verified all working as designed. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78628
David Z
Job Details: 11/27/2023
"Arrived on site to diagnose refrigerator not dispensing water. Tested unit and found water just trickling out, with no real flow. Removed filter and tested again. Found unit flowing at a normal rate with no issues with filter removed. Advised maintenance to have the customer replace the filter and this should resolve all issue. Repair completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Austin, TX 78728
Paul
Job Details: 11/27/2023
Arrived onsite for a dishwasher that is not spraying water inside the machine. I found proper voltage to the pump motor and it is not running. I replaced the sump and motor then tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2023
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised the unit makes a loud screeching noise during spin cycle. I placed the unit in diagnostics showing no error codes and tested. I could not duplicate the noise. I tilted the unit back and found a large amount of gearcase oil on the rotor, clutch assembly, drain pump and all four side panels. I disassembled the unit and removed and replaced the gearcase, slider and clutch and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78681
Paul
Job Details: 11/27/2023
Arrived onsite for a washer not cleaning the clothes properly. I found the agitator had come loose and the dogs fell out. I reassembled the agitator correctly and installed it. I tested the machine and found it working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Manor, TX 78724
Matthew
Job Details: 11/27/2023
Arrived to blow out cap tube with nitrogen. Replaced evaporator and blew through cap tube. Reassembled and pulled vacuum. Held and charged per spec. Tested and unit began cooling. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Austin, TX 78724
Joe Z
Job Details: 11/27/2023
"Arrived on site for ongoing rc door gasket issues. Upon arrival, inspected unit and found gasket hanging. Tried to press gasket on, but liner has failed and cannot hold gasket correctly. Need to replace rc door. Ordering rc door. Office to reschedule ; ordrng 1 LW10636410 (Rc door)"
We serviced a
MAYTAG DISHWASHER
Model WDF331PAMS0
Near Austin, TX 78724
Joe Z
Job Details: 11/27/2023
Arrived on site for not draining. Upon arrival ran diagnostics and there are no saved error codes. Ran a drain test and can hear drain energize but making a clicking sound. Found debris caught in drain pump. Cleared debris and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78745
Joe Z
Job Details: 11/27/2023
"Arrived on site for not powering on. Unit is in shop. Inspected unit and is missing turntable, driver, and ring. Upon arrival test unit and is receiving correct voltage. Disassembled unit to inspect wiring. Found fuse is OL. Used my mini breaker to test unit. Unit heats cup of water correctly. Ordering fuse . Office to reschedule ; ordrng 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Cedar Park, TX 78613
Maurice R
Job Details: 11/27/2023
Arrived onsite for dryer leaking. On inspection found water built up in the vent hose took off the vent form the exhaust pipe and found serval oz of water in the pipe. I turn the vent over and a few more oz of water came out. I then did a air flow test on the unit and it failed. I disconnected the vent hose again and it passed the air flow test. Customer is going to clear the vent pipe of obstruction and monitor the water come out of the dryer. There is a water leak until the air flow issue is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hutto, TX 78634
Blake
Job Details: 11/27/2023
Arrived on site to inspect bottom mount refrigerator noise. I ran test 3 in service test mode and found the damper motor clicking loudly. I am ordering the damper motor to resolve. No leaks observed during service. ; ordrng 1 WPW10196393 (Damper)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Manor, TX 78653
Matthew
Job Details: 11/27/2023
Arrived onsite for dishwasher not drying dishes properly. Upon arrival inspected unit. Ran diagnostics and found no stored errors. Ran auto test cycle and all components passed. Found all components functioning properly. Customer was using rinse aid. Unit is brand new and has only been used a few times. Notified customer that the tub needs time to cure and have the rinse aid take affect. Customer will continue best practices and monitor. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Kyle, TX 78640
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for not unlocking, tested unit found control is locked and customer did not know how to unlock it, unlocked unit and explained to customer how its done and ran through diagnostics cycle, unit is running as designed, job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Niederwald, TX 78640
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for water leak, tested unit found a hole in the plastic tub, will need to replace tub to fix issue, ordering tub office to reschedule ; ordrng 1 W10371566 (Outer tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2023
Arrived onsite and removed and replaced compressor and added uv drier and access port. Vacuumed system for 30 minutes and charged with 70g of r600a. Unit is now set up and operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78641
Maurice R
Job Details: 11/27/2023
"Arrived onsite for refrigerator making noise. On inspection the unit makes noise when the rc doors are open then you close them and there is a rattling noise from the compressor. Gain access to the compressor and found that one of the bolts holding the compressor down was lose, tighten it up and the noise got quite but still there. On further inspection found a copper tube was on top of the compressor I moved it up about a half inch and the noise went away. The refrigerator is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW0
Near Fort Cavazos, TX 76544
Sterling
Job Details: 11/27/2023
On arrival verified leaking drain pump. New pump broken in box. Reordering and reschedule for 12/4. ; ordrng 1 W11611440 (Drain pump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Austin, TX 78729
Paul
Job Details: 11/27/2023
Arrived onsite for a dishwasher not filling with water. I found a stored F7E1 pump motor failure error. I found correct voltage to the pump motor but it is not running. I changed the sump and motor. I tested the machine in the diagnostics cycle. The machine completed the cycle working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78748
Scott
Job Details: 11/27/2023
"Arrived on site ,replaced drain pump and dispenser draw . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Buda, TX 78610
Luis
Job Details: 11/27/2023
"Arrived on site for loud noise. Ran diagnostics loud noise during icemaker fill diagnosed a defective valve,replaced valve ran diagnostics test icemaker filled with water loud noise no longer present. Did inform customer that its normal to hear valve energized while filling with water"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Round Rock, TX 78681
Paul
Job Details: 11/27/2023
"Arrived onsite for a dishwasher making a tapping sound when the lower arm is in use. I found the arm hitting the float switch float. I removed the arm, timed it, and mounted it correctly. I tested the machine and the arm is no longer hitting the float and the machine sounds normal. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Cedar Creek, TX 78612
Kimo
Job Details: 11/27/2023
Arrived onsite for a cooktop with a center burner that will not stay lit when set to simmer. Upon arrival I found that this was true. I adjusted the gas valve for the center burner and tested the unit and found the unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/27/2023
"Arrived on site for a washing machine that has no power and a lid. Locked. Inspected unit and work area. Found the unit unplugged and plugged in the unit. Found no power at the control. Verified proper voltage and polarity. Going to the control. I unplugged the unit and checked resistance through the drain pump. Found 1.5 ohms of resistance, indicating a shorted pot drain pump. Found One of the transistors on the control head blown, causing the control to fail as well. Check resistance at the drain pump and confirm the same resistance. I called Whirlpool Techline and spoke to Drew SR# 7737881535. He advised to go ahead and replace both the drain pump and control. Replaced both parts and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/27/2023
"WED6150PW0 Arrived for moisture within the drum. I found the vent tubing was crushed and preventing airflow and I corrected its routing. The unit is vented into the garage and I advised warmer and damper air could be drawn into the unit due to the HVAC system within the home. The customer will watch for further issue and if it persists, they will install a positive sealing vent cap."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Mustang Ridge, TX 78610
Andrey
Job Details: 11/27/2023
"Arrived on site to test unit for long dry times, tested unit found unit is heating properly, ran vent test and it failed, showed customer vent test and advised to hire a professional to remove restrictions before running unit again to prevent any future damage, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, TX 78634
Blake
Job Details: 11/27/2023
"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the cabinet, and basket, and tested. The unit now operates as designed. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Austin, TX 78748
Leonardo
Job Details: 11/27/2023
Arrived on site to test unit for pitch noise when unit running. Test unit and didnt hear anything during testing. Customer had a video and can hear something like diverter turning. Advised customer to clean unit with vinegar to see if that takes care of the issue job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Leander, TX 78641
Lou
Job Details: 11/21/2023
"Arrived on site to inspect dryer not working. Upon further inspection, I found t(e unit plugged in and the interior light turns on when opening the door. I tested the outlet and its providing 123V and is wired correctly. I tested the unit and it failed to turn on. Disassembled the unit and removed and replaced the drive motor and retested using my,jumper wire in the door switch and the unit is operating as designed. I tested the main harness for continuity and it is good. I advised the customer of my repairs. Reassembled the unit and retested several times and it continues to operate as designed. No lint observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cedar Park, TX 78613
Lou
Job Details: 11/21/2023
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. Customer advised the unit was showing F8E4 error code which is a leak. I opened the unit door,and found the door/tub gasket badly worn in the top left corner and beginning to wear in the top right corner (photos). I removed and replaced the gasket and tested door operations and it is sealing properly now. I removed the toeplate and inspected the float switch and drain pan and found water in the drain pan. Removed the pan and float and cleared the water from the pan. I removed and replaced the float switch as I could not get the water off of it. Retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS4
Near Manor, TX 78653
Kimo
Job Details: 11/21/2023
Arrived onsite for a vent hood that is making noise when in use. Upon inspection I found that the was a piece of debris in the slower I removed it and tested the unit several times and found that the unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78759
Miguel
Job Details: 11/21/2023
Arrived on site for dishwasher not cleaning. Customer says it shows codes. Found f7e1. Found wash pump was not working. Replaced pump assembly. Verified operation. Call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near New Braunfels, TX 78132
Joe Z
Job Details: 11/21/2023
Arrived on site to install previously ordered part. Upon arrival inspected unit and none of the ordered parts are the intended part. Removed part needed. Uploaded pictures on Sd. Also sent in pictures to parts department for research. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near New Braunfels, TX 78132
Joe Z
Job Details: 11/21/2023
Arrived on site for leaking at bottom of Fc door. Upon arrival inspected unit and found base of Fc has a sheet of ice. Found drain pan frozen over. Removed rear panel to access drain tube. Found drain tube is clogged. Cleared drain tube and removed ice. Unit is operating as designed. Job complete. 184.01 c.c autho #H3MH99
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, TX 78660
David Z
Job Details: 11/21/2023
Arrived on site to diagnose refrigerator throwing P0 error code. On arrival customer said he decided to replace the unit since he had many service calls prior and no longer needs service. Call completed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near San Marcos, TX 78666
Leonardo
Job Details: 11/21/2023
Arrived on site to replace hinges and grates. Test unit and unit test good job complete.