Service History 35 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Bastrop, TX 78602

Joe Z

Job Details: 06/04/2025

Arrived on site to install blocks WP2177331 to allow right side door to reach switch. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Copperas Cove, TX 76522

Tyler

Job Details: 06/04/2025

"Arrived on site for washer not working, on arrival customer clarified they had questions regarding certain cycles and how they operated. Instructed customer on cycle operations andfound unit working as designed withno leaks, call complete"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Leander, TX 78641

Daniel A

Job Details: 06/04/2025

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the oven floor and reasembled the unit. The unit is operating as designed. No gas leaks observed during service.

We serviced a

WHIRLPOOL OVEN

Model Wfes3030rs0

Near Marble Falls, TX 78654

Miguel

Job Details: 06/04/2025

"Arrived on site oven tripping breaker. Confirmed cooktop works just fine. Tested elements. Removed back panell broil works and pulls 13 amps. Bake pulls 10 amps but trips once changing. Checked the plastic and found it to be pliable. Will need new elements. Also found door swal was broken. Office will call to schedule. ; ordrng 1 W11182108 (Element, bake) and 1 W11542153 (Door seal)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Georgetown, TX 78626

David Z

Job Details: 06/04/2025

"Arrived on site to diagnose microwave with dead display. Customer said sometimes they can reset the breaker and it will work for a cycle or two, then power goes out again. I examined the unit and found no issues with the wiring or the fuse. I did find that the connection from the outlet is very finicky, and if you even touch the power cable power goes out. I played with the plug and cable and found the connection is loose in the outlet. Recommended replacement of outlet to resolve. Nothing verifiable wrong with unit. Call completed."

We serviced a

KITCHENAID COOKTOP

Model KCES550HBL00

Near Manor, TX 78653

Justin

Job Details: 06/04/2025

Arrived on site to repair cook top back middle burner needs new switch. Called supervisor and informed him incorrect part GC. Supervisor is ordering correct switch. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Georgetown, TX 78628

David Z

Job Details: 06/04/2025

"Arrived on site to diagnose refrigerator not cooling. Examined unit and verified compressor is making a loud buzzing like a locked rotor. Found a bend in the condenser line that also looked almost folded. Straightened line, but added a piece of tape to mark the location. Unit does need a new compressor. I did not see any evidence of a leak. Ordering sealed system parts to repair. Compressor PSP and is on order. Office to schedule when we have part. ; ordrng 1 W11727250 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, TX 78724

Justin

Job Details: 06/04/2025

Arrived on site to repair previously diagnosed issue unit needs new control. Replaced control and calibrated ran test cycle unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Austin, TX 78737

Leonardo

Job Details: 06/04/2025

Arrived on site to replace bottom spray arm. Replaced spray arm test unit by letting unit run for 20 minutes not leaks present at this time job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Georgetown, TX 78626

David Z

Job Details: 06/04/2025

"Arrived on site to diagnose washer that was not starting any cycles. I tested and confirmed the lid locked, but unit stiooed after that. Checked under unit and found the cover on the drain pump was hanging and the power wire to the drain pump was broken off. Added new spade terminals and reconnected pump wiring. Verified proper operation and unit working as designed. No parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM12

Near Austin, TX 78702

Justin

Job Details: 06/04/2025

Arrived on site to replace dented fridge door. Replaced door and tested unit is now functioning properly and as designed to. No one on site for signature job completed

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ1

Near Austin, TX 78617

Joe Z

Job Details: 06/04/2025

Arrived on site to replace failed door switch WPW3406107. Replaced switch and still no operation. Found thermal fuse is OL. Replaced fuse WP3392519. Unit now powers on and getting clumping noise from rear bulk head area. Found left support wheel has failed. Used all parts of repair kit 4392065 to fix noise issues. Unit is now operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cedar Park, TX 78613

Daniel A

Job Details: 06/04/2025

"Arrived on site to inpsect refrigerator not cooling at all. Upon further inspection, I found that the compressor was not running. I verified that the fans are operating fine. I checked the start device and capacitor and both checked good. The compressor is not starting and appears to be seized. Amp draw is 8 amps on the compressor. The refrigerator will need a sealed system repair. R600. I am ordering the compressor, evaporator, access valve, and uv drier and 2hr job. W11727250 W11598434 W11506635 WPW10143759 CNOTE 2hr. No water leaks observed during service. Office to schedule return service. ; ordrng 1 W11727250 (Compressor) and 1 Evaporator (W11598434) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE (2 hr)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Andice, TX 78628

David Z

Job Details: 06/04/2025

Arrived on site to replace panel damaged from install. Replaced console panel only and verified proper operation. Unit working as designed. Parts used - W11613564.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Cedar Park, TX 78613

Daniel A

Job Details: 06/04/2025

"Arrived on site to inspect dishwasher top rack falling out of place. Upon further inspection, I found that the right stop was simply left open and allowed the rack to slide out of place. I informed the customer on how to adust the rack and use the stops. No broken parts found. No defects found. The unit is operating as designed. No water leaks observed during service."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244PL1

Near Canyon Lake, TX 78133

Andrew

Job Details: 06/04/2025

Arrived on site to test unit for error f7e2(wash motor). Replaced motor assembly(W11460946). Unit is now working as designed. O leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Leander, TX 78641

Daniel A

Job Details: 06/04/2025

"Arrived on site to inspect dryer not tumbling. Upon further inspection, I verified that the dryer had proper incoming voltage at the terminal block. I verified that the motor relay was operating and supplying voltage to the motor. I gained access to the inside of the dryer and found that the thermal fuse was open. I checked the thermostats and heater and they measured good. I replaced the thermal fuse and reasembled the dryer. I ran an airflow test and found that airflow was restricted, which cause the thermal fuse to blow. I informed the customer that the vents are restricted and will need to be checked. The dryer itself is now fixed. W10909685"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X16DW10

Near Canyon Lake, TX 78133

Andrew

Job Details: 06/04/2025

Arrived on site to test unit for gasket not sealing. Heated gasket and formed to cabinet. Advised customer to leave door closed to allow gasket to cool to form. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE05

Near Canyon Lake, TX 78133

Andrew

Job Details: 06/04/2025

Arrived on site to test unit for leaking. Found FC door is pulling apart and causing condensation between panels. Needing FC door. Office to reschedule. ; ordrng 1 W10782358 (FC door)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cedar Park, TX 78613

Daniel A

Job Details: 06/04/2025

"Arrived on site to inspect washer making a very loud grinding noise. Upon further inspection I placed the unit into diagnostics and observed no error codes. I gained access to the bottom of the washer and found that the cam was not engaging properly and the teeth and become worn down. The belt is also slipping as it is showing signs on the cam assembly. I am ordering the belt, slutch and actuator. W10721967 W11239857 W11481722. I am scheduling for 6/10. No.water leaks observed during service ; ordrng 1 W10721967 (Sputch) and 1 W11239857 (Belt) and 1 W11481722 (Actuator)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Spicewood, TX 78669

Scott

Job Details: 06/04/2025

Arrived on. Site for washer not responding g or starting . Found customer had control lock on . Took co trol lock off . Ran diagnostics all checked normal. No water leaks detected at time of service. No parts used . Did instruct on control lock feature. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Austin, TX 78754

Wesley

Job Details: 06/04/2025

Arrived onsite and corrected compressor mounting alignment and optimized for quite function. Tested unit for compressor function and found good heat exchange and temp cooling in the freezer after 10 minutes. Unit is operating as designed. No parts. No signer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Georgetown, TX 78633

Brandon B

Job Details: 06/04/2025

Arrived on-site for a damaged door. Verified the damage. Installed door(lw11258450) and nameplate(w11223753) took a picture.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near San Marcos, TX 78666

Andrey

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed control and blower, replaced and tested unit is now running as designed job complete installed W11448962, W11598119"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near San Marcos, TX 78666

Andrey

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed control, evaporator fan, harness and thermistor, replaced parts and programed control to 12 unit is now running as designed no leaks detected job complete installed WPW10128551, W11266092, WPW10503278, 12001355"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78737

Andrey

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed control, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11603810"

We serviced a

JENN-AIR OVEN

Model JJW2830LL01

Near Austin, TX 78732

Andrew R

Job Details: 06/04/2025

Arrived onsite for double oven combo showing F2E0 Keypad disconnect error. Found the keypad connection fine and the UI responding as designed. Checked stored errors and found a F2E0 and F9E0 miswire present. Reset power to oven for 5 minutes and deleted error codes. Unit is now heating as designed and not presenting any errors. I ran both ovens to ensure they operate as designed and both reached temp with no errors presented. Advised customer unit is set on a 30 amp breaker and is required to be on a 40 amp. Advised customer to not present heat both ovens at same time. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near New Braunfels, TX 78130

Tim M

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced chute seal (WPW10287601) and ice maker (W10882923). Tested unit, ice maker cycles and fills with ideal amount of water. Gasket is sealing properly. Advised to allow 24 hours for unit to get down to set temp, then ice production will start. Unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near San Marcos, TX 78666

Tim M

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11393685), slider (W10734521), clutch (W10754448), rotor (W10915701), washplate (W10902814), suspension (W11130356) control and console using control kit (W11111454) and valve (W11165546). Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near San Marcos, TX 78666

Andrey

Job Details: 06/04/2025

"Arrived on site to test test unit for tripping breaker, tested unit found breaker tripping during preheat, per service pointer, replaced control and bake element and tested, preheat unit to 500 and advised customer tokeep it there for 2 hours to complete burn off cycle if unit continues to tripping then the breaker will need to be replaced at this time job complete installed W11544804, W11649136"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78633

Brandon B

Job Details: 06/04/2025

Arrived on-site for icemaker not working. Found an E2 error code for icemaker motor. Was only 20 degrees in the freezer. I replaced the icemaker(w11658802) advised to give it a couple of days to harvest ice.

We serviced a

KITCHENAID DISHWASHER

Model kdte104ess2

Near Driftwood, TX 78619

Leonardo

Job Details: 06/04/2025

"Arrived on site to test the unit for the issue of not washing. Tested the unit and found it was filling with water, but the water was not circulating. Checked voltage at the wash motor and confirmed that the motor was receiving power but not running. Replaced the sump and motor, then tested the unit. The unit is now working as designed, with no leaks present. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78757

Wesley

Job Details: 06/04/2025

Arrived onsite for not heating and found bad breaker. Mushy contact and test button on breaker inoperable. Dropping 1 leg of power. Dogs loose and tight closet limited more thorough testing. Advised maintenance on findings. No parts.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Austin, TX 78750

Andrew R

Job Details: 06/04/2025

Arrived onsite for oven getting too hot. I took temps on high and low and calculated the average temp. I found unit running 15 degrees hotter initially. I set a -15 offset and tested unit temps. Unit is now heating as designed and no further issues with unit. Call complete. No parts installed.

We serviced a

KITCHENAID OVEN

Model KOEC530PPS03

Near Georgetown, TX 78633

Brandon B

Job Details: 06/04/2025

Arrived on-site for oven not heating correctly. Found oven was about 30 degrees off. Calibrated but it didn't fix the problem. Installed control(w11448962) and calibrated the oven. It's getting the correct temps now.

We serviced a

MAYTAG OVEN

Model MER8700DS1

Near Georgetown, TX 78633

Brandon B

Job Details: 06/04/2025

Arrived on-site for oven not heating. I found the bake element broke. I replaced the bake element (w107797160) and the sensor (w10833885) unit is now heating as it should.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Austin, TX 78741

Matthew

Job Details: 06/04/2025

Arrived onsite for parts replacement. Replaced control and freezer door. Unit is functioning. Job complete

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Georgetown, TX 78628

Chris

Job Details: 06/04/2025

Arrived onsite for prediagnosed parts upon arrival replaced lid both hinges & 4 screws ran test cycles customer not available for signature unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Seguin, TX 78155

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for no power. Upon arrival customer stated unit stopped operating, they inspected terminal block and found the neutral disconnected. Reconnected neutral and unit still didnt power on. Tested voltage, found no voltage present. Breaker has been tripped. Customer was not aware the breaker was located outside at the main panel. Reset breaker, unit is now receiving proper voltage and is powering up. All functions have returned and unit is now running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Leander, TX 78641

Chris

Job Details: 06/04/2025

Arrived onsite for prediagnosed parts upon arrival replaced upper spray arm & manifold W11662109 W11627525 tested unit cycles unit is working as designed no leaks observed during

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Austin, TX 78750

Andrew R

Job Details: 06/04/2025

Arrived onsite for previous diagnosed I replaced the UI CONSOLE and unit is now functioning as designed. While onsite i set the wifi up and unit will now receive updates. Unit now operates as designed. Call complete. Installed W11236885 UI CONSOLE.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Austin, TX 78750

Andrew R

Job Details: 06/04/2025

Arrived onsite for refrigerator leaking when dispensing. I found the leak to be coming from a cracked filter housing. I replaced the filter housing and tested the dispenser with filter out and in. Unit is now longer leaking and dispensing as designed. No leaks. Call complete. Installed W11482384 HOUSING.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Manchaca, TX 78652

Andrey

Job Details: 06/04/2025

"Arrived on site to test unit for not spinning, tested unit found pulley on the motor shredded off and broken belt, replaced motor and all parts fron repair kit and tested, unit is now running as designed job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Buda, TX 78610

Andrey

Job Details: 06/04/2025

"Arrived on site to test unit for not working properly, tested unit found pump engaging but not shutting off, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11608056"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Seguin, TX 78155

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for panel not responsive. Upon arrival customer stated start button does not react to inputs so cycles cannot be started. Verified issue, start button is not responding and no light is illuminating. Replaced control (W11683480) and tested unit, all buttons are now responding to inputs. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Braunfels, TX 78130

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for pump running continuously. Upon arrival customer stated whenever unit is plugged in, drain pump constantly runs. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, drain pump still immediately engages. Pressure switch on the control has failed. Per special project S153EB, replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Seguin, TX 78155

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for short cycling. Upon arrival customer stated motor will stop spinning but UI will show the timer decreasing. Entered diagnostics, found F3E2 shorted moisture sensor error code stored. Ran a cycle, unit ran and began to heat, after 15 mins of running could jot mimic issue. Recommend moisture sensor harness and motor replacement. Ordering part, no parts installed, rescheduled for 06/10. Customer would like a sooner date if cancellation occurs. ; ordrng 1 WPW10298258 (Moisture sensor harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Austin, TX 78723

Matthew

Job Details: 06/04/2025

Arrived onsite for unit not cooling again. Customer shut off unit after temperature reached 45 degrees in cabinet. Inspected and found leak at evaporator . Replaced evaporator and drier. Pulled extended vacuum and held. Charged per spec. Unit is cooling. Customer will monitor. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, TX 78748

Luis

Job Details: 06/04/2025

"Arrived on site. Leveled unit,replaced defective freezer door checked door operation and seal good. W10815701,w10839793"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Leander, TX 78641

Chris

Job Details: 06/04/2025

Arrived onsite to inspect dryer not power upon further inspection found unit is getting power at control console would not power on at all replaced console W11583883 ran test cycles unit is working as designed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Georgetown, TX 78628

Chris

Job Details: 06/03/2025

Arrived onsite to inspect microwave turning off & on upon further inspection tested unit with load unit is heating it is not cutting of during service could not duplicate problem currently unit is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Marble Falls, TX 78654

Wesley

Job Details: 06/03/2025

"Arrived onsite for concerns about unit not operating properly. found unit operating as designed with no error codes. However as customer explained it became clear customer has not grasped or retained the key differences in interface from historical washer designs which had been previously thoroughly explained and written out by previous technicians including myself which has resulted in very little use of the product and a general unwillingness or inability to take the prescribed corrective actions for resumed normal use. There are no stored error codes. This is a customer satisfaction issue and the product is installed correctly and operating within the design specs. The primary concerns at play are that customer may not be actuating the start button consitently when pressing, as well as no confidence to correct and restart an off-balance load as they occur. Unable to document with techline at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Hutto, TX 78634

Andrew R

Job Details: 06/03/2025

"Arrived onsite for unit frosting up. Spoke with PR on this as maintenance stated the ice fromed at the top and stopped the fan from moving. Description from maintenance leads ,e to believe the icemaker fill chute is leaking and causing premature defrosts occur. Unit was relocated to 6215 and left in the middle of the apartment with all connections off. I stated to maintenance to have the unit setup for next visit. Ordering W11750811 Fill chute repair prer service pointer. RS for 06-09-2025. No parts installed.; ordrng 1 W11750811 (Fill chute repair)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Salado, TX 76571

Brandon B

Job Details: 06/03/2025

"Arrived on-site for unit it not finishing the cycle. Getting f8e1 code. Checked the pressure tube, it's in good condition. The valves are strong. Found a lot of lent under the washplate. I replaced the gearcase(w11449841) and slider(w10734521. Calibrated the unit and ran factory cycle. No error codes."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS00

Near Liberty Hill, TX 78642

Chris

Job Details: 06/03/2025

Arrived onsite to inspect refrigerator not cooling in fc or replaced upon further inspection found fc temp 25 rc temp 45 also found frost in rc side at bottom of unit removed with steamer gasket on rc & fc was not installed correctly causing the unit to leak air from both sides unit is missing 1 wheel in front lh & the leveler lh kick plate is wrong color & missing screws ordering parts office to schedule ; ordrng 1 WPW10713158 (Grill kickplate) and 1 W11625680 (RC door gasket) and 1 LW10864696 (FC door) and 1 W11266052 (Bracket) and 2 Wpw10141622 (Leveler)s and 2 Wpw10297485 (Screw)s and 1 Wpw10475495 (Roller-cab) and 1 W11208384 (Roller pin) and 2 WP98008545 (Screws kickplate)s and 1 WPW10542037 (Snack draw)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Georgetown, TX 78628

Chris

Job Details: 06/03/2025

Arrived onsite to inspect refrigerator not making ice upon further inspection tested icemaker it is working checked valve and notice kink waterline coming from wall unkinked waterline tested ice maker again unit is working as design.No leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waco, TX 76704

Brandon B

Job Details: 06/03/2025

"Arrived on-site for washer making a noise. Found unit getting F2e1,and r3e1, codes for pressure system fault. Resistance to the pump is 20. Unit did drain in factory mode but doesn't complete a cycle in customer mode. Pressure hose is in good shape. I'm ordering a control(W11608056) for return visit. Office will need to reschedule. ; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Waco, TX 76705

Brandon B

Job Details: 06/03/2025

"Arrived on-site for washer stuck in drain mode. Found unit getting f8e1, and f1e1, codes. Unit is draining but doesn't stop. The pressure hose isn't kinked. Getting good resistance to the pump. I installed the control (w11603810) and calibrated the unit. Ran factory cycle and I'm not getting any more codes. Unit is operating as designed."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Waco, TX 76710

Brandon B

Job Details: 06/03/2025

"Arrived on-site for washer with low water. Found unit completely unresponsive. Stuck in drain mode. No leaks at the valve. W11607637 control, and W10919003 pump for return visit. ; ordrng 1 W11607637 (Control) and 1 W10919003 (Pump)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Hewitt, TX 76643

Tyler

Job Details: 06/03/2025

"Arrived on-site for washer, not completing cycles on arrival reconfirmed Failure and found f seven e four in diagnostics. I replaced W10734521 slider, w10754448 clutch, w10915700 stator. I found washer working as designed with no leaks.Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Round Rock, TX 78665

Andrew R

Job Details: 06/03/2025

Arrived onsite to replace panel. I replaced the panel and the unit now looks and operates as designed. No leaks. Call complete. Installed W11461694 PANEL.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Marble Falls, TX 78654

Wesley

Job Details: 06/03/2025

Arrived onsitw for unit operating with f3e1 drain error. False emergency drain. Replaced control under special project provision. Unit is now operating as designed. Calibrated. All checks good. W11608056

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, TX 78653

Scott

Job Details: 06/03/2025

"Arrived on site ,replaced actuatorW11481722 Ran calibration and test wash . All checked normal. Nomwater leaks detected at time of service . Job complete"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Marble Falls, TX 78654

Wesley

Job Details: 06/03/2025

"Arrived onwite for no function following repair and found bad left side interlock and switch assembly preventing normal function. Replaced left side interlock and switch. Tested a microwave cycle and observed proper heating. Unit is now operating as designed, w11578578"

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Round Rock, TX 78665

Scott

Job Details: 06/03/2025

"Error codes 8-1,0-1,3-1,5-2. Ran test wash unit threw 3-1 error . Replaced wl switch . Again threw error in test . Replaced control. Ran tests 1-12 , all checked normal. Started normal cycle and wash is not erroring out . No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Copperas Cove, TX 76522

Robert

Job Details: 06/03/2025

MVW5430MW2 Arrived on site again for same issue washer with blinking lights not washing. Calling whirlpool tech Sr# 7741215216 tech said we did all we could multiple times we replaced parts tech said product is in review and they will contact client.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Harker Heights, TX 76548

Robert

Job Details: 06/03/2025

"F3E2 F2E1 MED6230HW1 Arrived on site for a dryer not drying. On arrival I rand diagnostic and found error codes F3E2 AND F2E1 thermistor issue, stck button nether were the issue. I tested all fuses and they pass3d a tested the heater and part has failed I ordered heater, all fuses just in case needed. Office to reschedule for the client. ; ordrng 1 WP3387747 (Heater) and 1 WP3391914 (Thermostat) and 1 279973 (Thermal) and 1 W10909685 (Thermal fuse)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Whitney, TX 76692

Tyler

Job Details: 06/03/2025

"Arrived on site for a refrigerator not making ice. On arrival I confirmed the failure and upon further inspection, I found no ice maker error codes but I did find that the water valve was not opening up to allow water into the ice maker. Replaced w11482383 valve and tested unit, found no leaks, an informed customer to allow twenty four hours for ice bucket to fill call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Manor, TX 78653

Scott

Job Details: 06/03/2025

"W1e8ya0wp1Arrived on site for otr microwave sparking and smoking . Found diode burned up. Called safety, documented findings and needed part to repair . Got P&L W1E8YA0WP1. Replaced diodeW11256462 . U it is heating normal.to WP specs. . Job complete"

We serviced a

MAYTAG WASHER

Model Mvwc416fw0

Near Belton, TX 76513

Robert

Job Details: 06/03/2025

Mvwc416fw0 Arrived on site from previous tech to install parts for a worn suspension and oil leaking from gearcase. I inspected the suspension they were in great shape i checked for oil leaks didn't see any . I ran diagnostic no error codes then I calibrated. I tested in test mode no odd nosies everything worked great. I tested in customer mode product is working as its designed no parts used no water leaks visible from the main water supply. I did balance washer it was a little off balance instructed client on how much to use .

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Belton, TX 76513

Robert

Job Details: 06/03/2025

"WTW4957PW0 Arrived on site for a washer with long drain. On arrival I verified long drain right away. I replaced main control then calibrated, tested in test mode and customer mode product is working as its designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs331sdhm06

Near Austin, TX 78744

Joe Z

Job Details: 06/03/2025

"Arrived on site for always trips breaker. Upon arrival, unit is unplugged. Breaker is on ON position. Plugged in unit and did not Tripp breaker. Allowed condenser fan, evaporator fan and compressor to all operate for a while. Ran a icemaker harvest test and harvested and called for water correctly. Ran diagnostics to force defrost and heater energizes and operates correctly without tripping breaker. Test diffuser and operates correctly. Test ice and water Dispensers and both operate correctly . I have run all components and cannot duplicate a tripping issue. Began to run unit at normal operation. Inspected evaporator and get correct frost pattern. Cannot duplicate issue at this time. Advised if breaker continues to trip to have breaker replaced per service pointer for breaker tripping nuisance. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Austin, TX 78724

Joe Z

Job Details: 06/03/2025

"Arrived on site for continued lighting issues in FC. Upon arrival, inspected unit and confirmed issue. Replaced Fc light switch assembly W114455850. Test unit and is operating as designed. Job complete"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS4

Near Austin, TX 78747

Andrew

Job Details: 06/03/2025

Arrived on site and replaced damaged cooktop(W10814036). Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Austin, TX 78748

Luis

Job Details: 06/03/2025

"Arrived on site for cooling complaint. Evaporator has half frost pattern,no traces of dye,checked compressor compartment no traces of dye,checked pressures low side reading -8 to -10 high side 75 then moved to 90 uploaded pic. Called tech support per tech support can't go of dye for leaks,gave pressure per tech support restriction in system. Tech support wanted refrigerant vacuumed then hold vacuum, flush with nitrogen,charge to 10 grams then vacuum,ran instructions per tech support unit held vacuum,flushed system,added 10 grams,vacuumed unit held vacuum recharged system check low side pressure good checked frost pattern good. No one home for signature Sr#7741696808"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Leander, TX 78641

Miguel

Job Details: 06/03/2025

Arrived on site for dishwasher not starting. Start button is not responsive. Used other buttons to enter diagnsotics. Foind F2e1. Cleared and ran automatic test cycle. All components pass test. Now I test the start button and it is responding properly. Advised customer if issue returns then control will need to be ordered. Unit is currently working after test. Call complete. No parts.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Round Rock, TX 78665

Justin

Job Details: 06/03/2025

Arrived on site for display not showing but every7works. Customer showed video of her using the microwave everything works just no display. Upon arrival display is now showing. Called GC for assistance recommended resetting display ribbon connection. Reset display connection and tested customer will monitor. Unit is functioning properly and as designed to job completed

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Round Rock, TX 78665

Justin

Job Details: 06/03/2025

Arrived on site for display not working. Upon arrivalspokewithcustomershowedme the issue he 2as having display touch screen just being very touchy not wanting to work properly. Turn unit off at breaker and did a 2 minute power cycle. Turned breaker back on and tested touch screen panel with customer. Set the time and date made sure bake a broil would turn on as well tested off button. Monitored unit for a bit while customer went through checking. Unit is now functioning properly and as designed to job completed

We serviced a

JENN-AIR RANGE

Model JGRP536HM05

Near Austin, TX 78704

James K

Job Details: 06/03/2025

"Arrived on site for front right burner not igniting properly. Upon arrival, proceeded to switch burner caps from other burner heads and found same results. Half the time it will work and the half the time it will not. Upon closer inspection, found ignition to start low and eventually works its way to spark the bottom of burner cap to ignite. Rear left and right is ok but front left and right is inconsistent. Proceeded to remove burner head and attempted to clean all surfaces and weep holes but still same issue. Ordering W11573760 surface igniter and W11319683 burner head. Customer agreed to reschedule Jun 6th ; ordrng 1 W11573760 (Surface igniter) and 1 W11319683 (Burner head)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Manor, TX 78653

Scott

Job Details: 06/03/2025

Arrived on site for filter stuck in housing . Found customer was using generic filter and caused arm in housing to loose position and not catch filter to pull out . Readjusted arm and removed filter . Advised not to use generic filter and use only manufacturer filter . Nomwater leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS20EVMS13

Near Austin, TX 78703

Luis

Job Details: 06/03/2025

"Arrived on site for loud noise and no ice. Found loud noise from damper control,control consistently opening and closing, replaced defective damper control noise no longer present, found icemaker not running through a forced cycle and missing bail arm,replaced icemaker. Icemaker ran through a harvest test,during fill no water,found unit missing water line customer will have a new water installed from house to unit. W10884390,wpw10594329"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78723

Joe Z

Job Details: 06/03/2025

"Arrived on site for making noise. Upon arrival, test unit and found noise coming from front bulk hread. Found noise coming from support wheels. Corrected issue using repair kit 4392067. Test unit and is operating as designed. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Austin, TX 78744

Joe Z

Job Details: 06/03/2025

"Arrived on site for not operating. Upon arrival, ran diagnostics and get F7-E0 load detected when running clean cycle . F0-E9 off balance pause. Inspected suspension and is good. Ran automatic test cycle and test completed correctly. Ran a normal wash cycle and unit is operating correctly. Raised unit to inspect lower components . Did find leveling feet set to lowest setting with evidence of tube touching floor. Raised unit to correct leveling height. All components are good. Based on error codes unit must not be overloaded or load incorrectly. I explained that If the unit detects an out of balance load it will not drain and spin and leave clothes wet."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near Lorena, TX 76655

Tyler

Job Details: 06/03/2025

Arrived on site for refrigerator not cooling. on arrival confirmed failure and upon further inspection I found that the start device was broken and replaced it with wpw10197428. Found unit working as designed. I formed customer to allow 24hrs to stablize temps. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manor, TX 78653

Scott

Job Details: 06/03/2025

"Arrived on site for otr microwave making noise . Found unit it dead, and dioed burned up. Replaced dioed W11256462 and used 20A fuse cutoff tester . Powered up u it and got alot of sparking in cabinet. Ordering filter board , mag , cap, hv transformer and may need main harness . Weigh 2 hrs . Call to set return ; ordrng 1 WPW10574736 (Cap) and 1 W10422269 (Filter board) and 1 W10832024 (Mag tstat) and 1 W11545871 (HV transformer) and 1 W11690869 (Main harness) and 1 Weigh2hrs"

We serviced a

MAYTAG OVEN

Model MER7700LZ3

Near Whitney, TX 76692

Tyler

Job Details: 06/03/2025

"Arrived on site for range, not turning on the control board. On arrival, confirmed failure and found control board had failed and replaced it with w11548762. Test it oven and found it working as designed.Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Round Rock, TX 78664

Justin

Job Details: 06/03/2025

Arrived on site for unit not cleaning. Ran diagnostics checked for error codes f6 e6 cool water inlet. Ran test cycle all components are functioning properly drain works sump and motor are wash heater works as well. Called GC for assistance recommended letting the customer know not to fill to mouch soap inside unit and to run hot water at kitchen faucet to see if cleaning improves. Found debris build up on lower spray arm. Replaced spray on customer will monitor. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78723

Justin

Job Details: 06/03/2025

Arrived on site for unit not cooling in fridge section. Inspected unit found frosting inside freezer evaporator frozen over took pictures sent to supervisor. Inspected unit some more found ice frost pattern coming down from ice maker water dispenser. Also noticed ice maker on but no ice and no water in tray. De thawed unit and vacuumed up all water and wiped floor and freezer inside down. Installed fill tube extension at ice maker water dispenser and used permagum to secure and waterproof extension. Unit is now functioning properly and as designed to. Both cabinets are now cooling. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Waco, TX 76705

Tyler

Job Details: 06/03/2025

"Arrived on site for refrigerator not making ice. On arrival found ice maker motor stuck mid way in cycle. Replaced ice maker w11700250 and found no leaks, informed customer to allow 3days for bucket to fill. Call complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Coupland, TX 78615

Matthew

Job Details: 06/03/2025

Arrived on site for unit not cooling. Found freezer section only slightly cool and refrigerator section not cooling. Inspected and found no frost pattern on evaporator and compressor making buzzing sound. Unit has a sealed system failure. We'll need a sealed system technician scheduled for 4 hours. Spoke to DW on parts. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RS0

Near Austin, TX 78744

Joe Z

Job Details: 06/03/2025

"Arrived on site for RR burner not operating . Upon arrival , resident is cooling and cooktop is extremely hot. Did confirm that only the RR element is not operating . Also found oven not operating with control with only partial display. Need to order control and return with prescreened parts. Office to reschedule ; ordrng 1 W11696067 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Elgin, TX 78621

Matthew

Job Details: 06/03/2025

Arrived on site for unit not going through a wash cycle. Ran diagnostics and found error code for wash motor failure. Ran a cycle and confirmed wash motor is not energizing. Replaced wash motor and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Austin, TX 78731

James K

Job Details: 06/03/2025

"Arrived on site for unit not cooling properly. Upon arrival, customer stated FC dropped to 30F and started melting food items and refroze again and stayed frozen until day of service. Proceeded to check temperatures with thermocouple and found correct temperatures displayed. Entered diagnostics and found all components to be working. Checked condenser coil and found little to no blockage. Advised customer to monitor unit and if issue occurs again, to call back. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS0

Near Pflugerville, TX 78660

Justin

Job Details: 06/03/2025

Arrived on site for unit not working or turning on at all. Inspected unit found unit not turning on unable to get into diagnostics. Checked breaker found breaker tripped. Turned breaker back on and ran diagnostics unit turned on. Found no error codes ran test cycle unitrunning just fine. Customer informed me power outage is when unit stopped working . Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

MAYTAG DRYER

Model MED5100DW1

Near Austin, TX 78734

James K

Job Details: 06/03/2025

"Arrived on site for unit not spinning. Upon arrival, found unit powering on but when pressing start, unit will not run. Proceeded to disassemble unit and found thermal fuse to read OL. Proceeded to replace WP8577274 thermistor and W10909685 thermal fuse. Tested unit and still same issue. Proceeded to check control when pressing start and control not receiving voltage. Proceeded to replace W10849080 control. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Leander, TX 78641

Miguel

Job Details: 06/03/2025

Arrived on site fr dishwasher not draining. Found F6e4. Confirmed unit runs Drain pump but no water drains. Found stop still present in disposal. Knock out plug. Cleared codes and completed automatic test cycle. Working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Austin, TX 78745

James K

Job Details: 06/03/2025

"Arrived on site for unit overflowing water. Upon arrival, customer mentioned unit flooded home and found water overflowing from unit. Checked error codes and found no codes stored. Ran diagnostics and passed with no issues. Inspected pressure hose and found no tears. Proceeded to replace W11481108 control. Ran Normal cycle and unit made rattling noise. Inspected underneath unit and found actuator arm faulty. Ordering W10913953 actuator, W11239857 belt and W10721967 splutch assy. No water leaks detected at this time. Customer agreed to reschedule Jun 9th; ordrng 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10721967 (Splutch assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Jarrell, TX 76537

David Z

Job Details: 06/03/2025

Arrived on site to diagnose refrigerator with non functional icemaker. Examined icemaker and found it locked mid harvest position. Icemaker would not respond to cycling / reset. Replaced icemaker and verified it filled and worked properly. Parts used - W11700250.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS11

Near Austin, TX 78726

Daniel A

Job Details: 06/03/2025

Arrived on site to inpsect microwave blower fan not operating. I gained access to the control for testing and measured the voltage going to the fan on high and low and voltage is being supplied by the control. The fan is receiving voltage but is not operating. I am ordering a blower fan. Office e to schedule return service. W11441128 No one on site to sign ; ordrng 1 W11441128 (Blower)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pflugerville, TX 78660

David Z

Job Details: 06/03/2025

"Arrived on site for washer constantly running drain pump while unit is plugged in and can not be cancelled. Replaced control due to failed pressure sensor on control. Unit is in shop garage and cant be tested, but should be working correctly. Parts used - W11603811. Call completed. Advised maintenance of repair, they are not with me ar service completion to sign for ticket."