Near Round Rock, TX 78681
David
Job Details: 07/29/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site to diagnose microwave that was not cycling and was saying to close door. On arrival found unit was running with door close without being in a cycle. Found top interlock was not a actuating and was stuck back. Replaced both interlock housings and retested. Unit is now working as designed. Call complete.
Near New Braunfels, TX 78130
Richard
Job Details: 07/29/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer not heating. During testing found that the heating element no good and the cutoff is no good. Did not show ohms. Replaced heating element and cutoff and dryer tested fine. There is a clog in the vent tube in the wall advised customer to have someone clean it out.
Near Austin, TX 78739
Leonardo
Job Details: 07/29/2020
DISHWASHER GE PDWT480V00SS "Arrived on site to test unit for soap not dissolving. Tested unit found wash pump not working. Replaced pump, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78749
Kevin
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher resident is experiencing long wash cycles over four hours. Will need to bring back control board to address this, also found heating element has failed and lower wash arm at one point was burned by heating element, took picture.; ordrng 1 W10518394 (heater) and 1 WPW10319027 (spray arm)"
Near Austin, TX 78703
Leonardo
Job Details: 07/29/2020
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to replace right side adjuster from previous diagnosis. Replaced adjuster. Tested unit, unit works good. No leaks detected. Job complete."
Near Cedar Creek, TX 78612
Eman J.
Job Details: 07/29/2020
DISHWASHER GE GDT695SGJ0BB Arrived onsite for dishwasher not starting. Tested system. Found latch faulty. Replaced latch. Tested system. Still having issues. Ordering harness WD21X21664 and UI WD21X23462; ordrng 1 AUTHO (AUTHO) and 1 WD21X21664 (dishwasher door harn) and 1 WD21X23462 (kit svc ui top logic)
Near Seguin, TX 78155
Noah D
Job Details: 07/29/2020
RANGE AMANA ACR4303MFB1 "Arrived on site to inspect oven for not heating, upon inspection found a lot of grease all off oven, took pictures of leasing agreement, heated up to 350 with no issues. Complete"
Near Austin, TX 78734
Brandon
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 "Arrived on site to replace dispenser motor, ice door pads, shaft, and ice container. The new pads were black again, customer is wanting original grey pads. Ordering grey pads and parts research to find correct pads. ; ordrng 1 CNOTE (PARTS RESEARCH FOR GREY PADS NOT BLACK) and 1 CNOTE (PUT A RUSH ON THIS IF POSSIBLE ) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Austin, TX 78753
Eman J.
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for refrigerator door side change. Revered customers door. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78723
Jacob
Job Details: 07/29/2020
WASHER ROPER RTW4516FW2 Arrived onsite for unit not going into spin mode. Put unit in diagnostics. Got F7E5 shifter fault. Noticed a bunch of water at the bottom of the plate the unit was sitting in. Ran unit. Could not find if unit was the cause of he leaks. Replaced control board and actuator. Tested unit. Unit test good. No leaks at this time. Job complete
Near Killeen, TX 76542
Al
Job Details: 07/29/2020
WASHER MAYTAG MVWC400XW4 "Arrived to inspect washer leaking from underneath.Ran diagnostics test mode and confirmed the aged washer has a cracked tub causing the leaking from underneath the unitThe unit will need a new inner and outer tub, gear case, actuator, cam, motor, belt.Forwarded information to AHS for review.; ordrng 1 CNOTE (AUTHORIZATION FOR ABOVE LISTED REPAIRS) and 1 CNOTE (2 HOURS) and 1 CNOTE (2MAN)"
Near Georgetown, TX 78626
David S
Job Details: 07/29/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site for dyer making a flapping noise. I inspected the unit and work area. I found the blower wheel stripped onto the motor and just spinning freely. I attempted to removed the blower wheel with no success. I am ordering the housing, bracket, screws x2, and the housing seal to complete the repair.; ordrng 1 W10888146 (housing) and 2 WP489463 (screw)s and 1 WP697770 (seal) and 1 WPW10242878 (base)"
Near Austin, TX 78723
Jacob
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for unit still not agitating. Replaced gear case and wash plate. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78726
David
Job Details: 07/29/2020
DRYER WHIRLPOOL WED4616FW0
Near Georgetown, TX 78626
Lou
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to install previously diagnosed and ordered parts. Due to the front right wheel being damaged, I was to remove and replace the roller, but once I was able to get the unit balanced on a prop and get the roller off, I found that the chassis is badly damaged/bent and the pin won’t fit properly. I am ordering another roller, pin and 2 hitches along with a CNOTE-2 MAN JOB, 2HR JOB. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HR JOB) and 2 W11251741 (pin-hitch)s and 1 WP2179826 (rivet) and 1 WPW10304659 (roller-cab)"
Near Bastrop, TX 78602
Eman J.
Job Details: 07/29/2020
OVEN GE JKP35SM1SS Arrive onsite for oven display not working. Tested system. Found control panel faulty. ; ordrng 1 WB49T10054 (KIT PANEL CNTL)
Near Georgetown, TX 78628
David S
Job Details: 07/29/2020
REFRIGERATOR THERMADOR T36IB800SP/20 "Arrived on site for icemaker leaking. I inspected the unit and work area. I found the freezer at 0 degrees. I inspected the ice maker and found it full of ice, and the motor not running properly. The ice maker(00744441) will need to be replaced.
Near San Marcos, TX 78666
Luis
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for door issues. Found door not fully seated to bottom of hinge diagnosed bushing not installed correctly to door assembly. Removed door reset bushing and installed to door correctly,reinstalled door tested door operation good."
Near Austin, TX 78749
Kevin
Job Details: 07/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site removed stacked dryer and replaced drain pump diagnosed on previous visit, after replacement washer is operating properly. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 07/29/2020
REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of noise issue, I could not hear any abnormal noises. Unit is working as designed."
Near Austin, TX 78746
Kevin
Job Details: 07/29/2020
WASHER WHIRLPOOL WET4024HW0 "Arrived on site and inspected washer and found drain hose on pump is loose after correcting ran all functions in manual diagnostics and everything passed. No water leaks detected at time of service, job complete"
Near Austin, TX 78746
Kevin
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL KSSS48QTX02 "Arrived on site and replaced Niagara board diagnosed on previous visit, after replacement dispenser is not working.no water leaks from connections at time of service, job complete"
Near Austin, TX 78704
Leonardo
Job Details: 07/29/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for shutting down and error code F2 E0. Tested unit found bad control panel. New panel was damaged but installed for the mean time till we get replacement. Ordering part#W11029431. Office to reschedule. ; ordrng 1 W11029431 (PANEL CONTROL)
Near Austin, TX 78750
David
Job Details: 07/29/2020
REFRIGERATOR GE GSS22KGPCCC "Arrived on site to resolve issue with water leaking occasionally. Provided estimate to customer who wants to replace the inlet valve for the icemaker.Replaced valve. Retested and water is not dispensing. Verified valve is good for dispenser wide, nut line is likely frozen. Customer doesn’t use water dispenser and just wants ice. All is working at his time and they can I thaw line if they want at a later time. Call complete."
Near Austin, TX 78748
Luis
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,drain pan warped ordering a new drain pan,cover and defrost thermistor harness. Advised customer unit has to be defrosted 24hrs before return visit KRI7F00TPL1; ordrng 1 WPW10277799 (HARNESS) and 1 WPW10501260 (COVER) and 1 WPW10537710 (DRIP PAN)"
Near Austin, TX 78703
Jacob
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KUWS24RSBS14 Arrived onsite for unit not cooling. Looked at unit found that the fan motor for the compressor needs to be replaced but the plastic drain pan also melted.
Near Round Rock, TX 78681
David
Job Details: 07/29/2020
FREEZER WHIRLPOOL WRF535SWHZ04 Arrived on site to diagnose refrigerator that had frost building. Inspected unit and found a large amount of ice on the left side top corner. Found gap in door gasket causing massive air leak. Replaced gasket and tweaked bracket. Door gasket now seals perfectly and all is working as designed. Call complete.
Near Austin, TX 78703
Jacob
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KFCS22EVMS5 Arrived onsite for unit leaking from freezer. Looked at unit. Found ice layer frozen at the bottom of the freezer. Found that drain spout was clogged. Removed clog. Recommended customer let unit thaw for 24hrs. No issues at this time. C
Near Lakeway, TX 78734
Brandon
Job Details: 07/29/2020
REFRIGERATOR GE ZISB480DMB "Arrived on site for customer complaint of unit not making ice, and temperature issues inside freezer section. Found food was colder on the top shelf by the evaporator, but on the lower section and door was at 24 degrees. Found intermittent fan motor issue. Ordering fan motor, drip pan kit, and main control. Returning tech needs to install evaporator fan motor first. ; ordrng 1 CNOTE (AUTH) and 1 WR60X10185 (motor evap dc)"
Near Temple, TX 76502
Al
Job Details: 07/29/2020
ICE MACHINE WHIRLPOOL KUID308ESS0 "Arrived to inspect ice machine that was recently serviced, still not working.Confirmed the complaint and found and photographed the Grid cutter was broken and had sheets of ice sitting on top, not dropping into unit because the grid cutter has no continuity and will not melt the ice into cubes.Ordering the grid cutter.Office to reschedule with customer.All water lines were dry at the time of service.; ordrng 1 W10919199 (GRID CUTTER )"
Near New Braunfels, TX 78132
Noah D
Job Details: 07/29/2020
COOKTOP JENN-AIR JGCP436HL00 "Arrived on site to inspect range for not lighting, upon install of igniters found bent piece of frame not allowing igniters to line up, repositioned frame and retightened. No problems igniting, no gas leaks found. Complete"
Near Canyon Lake, TX 78130
Richard
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for the refrigerator right side door damaged. Replaced right side door and name plate and door tested good. Complete
Near Georgetown, TX 78628
Kayman
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived onsite for refrigerator not making full cubes of ice and forming a block at the back of the ice maker. Upon inspection I found small cubes in the bin and the water inlet frozen. I steamed out the inlet but the water was still barely seeping by. I inspected the valve and determined it had failed. I replaced the valve and tested the unit. Unit is now working as designed. Job complete.
Near Leander, TX 78641
Lou
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator dropping ice after removing their cup. Upon further inspection, I tested the ice dispenser and it operated as designed. I checked the ice door and it closed within the allotted time of approximately 7 seconds. I retested and when I moved my cup, a few cubes got wedged in between the ice door and chute. I showed the customer my findings. I contacted techline and spoke to Dave and advised of the issue and my findings. Dave advised that the unit is operating as designed and to not replace any parts. Provided file #7728440049. I advised the customer of techline recommendations and recommended that they inspect the ice chute when they get ice and when they let up on the paddle to leave their cup in place for the 7 seconds until the ice door closes. No water leaks observed during service, job completed."
Near , TX 78612
Eman J.
Job Details: 07/29/2020
OVEN WHIRLPOOL WFE515S0JS0 "Arrived onsite for oven not keeping temp. Tested system. Found both elements, sensor and control faulty. Replaced parts. Tested system. Everything works as designed designed job complete."
Near West Lake Hills, TX 78746
Kevin
Job Details: 07/29/2020
DRYER MAYTAG MED5500FW0 "Arrived on site and disassemble dryer and remove all lint from the interior, after reassembling dryer confirmed airflow exiting home is good.
Near Belton, TX 76513
Tyler
Job Details: 07/29/2020
WASHER MAYTAG MVWC465HW2 Arrived on site to repair washer with the bad gear case wash plate cam etc. after installing parts brought with us I was able to retest the machine and there’s no longer any rattling sounds BB sounds or anything indicating a problem. No leaks before during or after repair. Call complete
Near Pflugerville, TX 78660
Wesley
Job Details: 07/29/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF8 Arrived onsite and replaced icemaker per techline recommendation. Customer will notify in event of continued bad production.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 arrived onsite for handle snapped. Replaced handle. Unit is now operating as designed. All checks good.
Near Pflugerville, TX 78660
Andy
Job Details: 07/29/2020
VENTHOOD JENN-AIR JXW8536HS0 Arrived on site for vent hood top lights not working properly. Tested and inspected unit and found failed light strips. Ordering needed parts as well as associated parts in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 4 W10916652 (light)s and 1 W11282989 (transformr) and 1 W11293971 (cntrl-elec) and 1 W11321564 (light) and 1 WPW10716813 (cntrl-elec)
Near San Marcos, TX 78666
Richard
Job Details: 07/29/2020
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer not heating. Replaced exhaust thermostat and dryer tested good. Complete
Near Cedar Creek, TX 78612
Scott
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site ,replaced filter head . All Chavez normal . Good water flow to inside dispenser . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78748
Leonardo
Job Details: 07/29/2020
OVEN WHIRLPOOL KEBS208DBS9 Arrived on site to test unit for no heat. Tested unit found bad TOD and control board.
Near Temple, TX 76501
Tyler
Job Details: 07/29/2020
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site for compactor not turning on. After further inspection I found the start button within the “off switch” assembly was stuck. I replaced off switch assembly and retested unit. Machine now works as designed.
Near Killeen, TX 76542
Al
Job Details: 07/29/2020
DISHWASHER GE GDF510PSD2SS "Arrived to install previously ordered part.Customer advised a previous company just installed the element, so I installed the main board kit.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Georgetown, TX 78628
David S
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KSSO48FTX00 "Arrived on site for fridge not cooling properly. I inspected the unit and work area. I tested the evap fan, air baffle, and condenser fan. Everything activated as needed. I inspected the evaporator and found the left side full of frost and ice, I found the sealing block on the left side deformed, i reshaped and sealed the foam piece. I also found the return vent covered in ice. I defrosted the return vent and reassembled the unit. I also reshaped the fresh food gasket. The unit is operating as designed. No water leaks detected.
Near New Braunfels, TX 78132
Noah D
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect fridge for making clumps of ice, upon inspection found the bin stuck due to overfill problems. Checked off switch on icemaker and found it nonoperational. Replaced icemaker and tested. No problems found. Complete"
Near Austin, TX 78724
Jacob
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 Arrived onsite for water leaking from water filter housing. Tested unit. Found that housing leaks water. May need to replace valves. Also customer needs new filter. Advised customer to purchase straight from manufacturer. Ordered part. No issues at this time. Rescheduled with customer.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing)
Near Georgetown, TX 78633
Paul
Job Details: 07/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for a dishwasher that is leaking water. Ms stated the previous tech did replace the part that was causing the major leak that they were having and the leak isn’t as bad as before but it still leaks. I found the dispenser leaking rinse aid causing over sudsing in the tub and allowing water to go over the door sill. The dispenser needs to be replaced. Ordering W10861000 detergent dispenser. .; ordrng 1 W10861000 (detergent dispenser)
Near Georgetown, TX 78633
Paul
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for a refrigerator with the FC slowly defrosting and the RC not cooling well either. I found the FC at 46 degrees and the RC at the same temp. I found all the fans and sealed system components working. I found the old style aluminum evaporator in the RC and it was very corroded. I suspect a leak in the evaporator and the sealed system components will need to be replaced. Ordering the compressor, RC evaporator, dye drier, & service tap. Office to RS and weigh.; ordrng 1 W10309988 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)"
Near Wimberley, TX 78676
Luis
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KBFS25EWMS3 "Arrived on site for failed compressor. Replaced compressor, drier,process stub and power harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Marble Falls, TX 78654
James
Job Details: 07/29/2020
MICROWAVE MAYTAG UMC5200AAW Arrived on site and inspected unit for evidence of arching. Found wave guide damaged by arching and has burned the paint away. Wave guide is a non serviceable part and unit not repairable. Instructed customer that the warranty company will contact customer with resolution. Photo’s of damage attached to service ticket.
Near Georgetown, TX 78628
Paul
Job Details: 07/29/2020
REFRIGERATOR FRIGIDAIRE FFSC2323TS8 Arrived onsite for a refrigerator to replace previous diagnosed sealed system parts. I replaced the compressor. I installed a dye drier and low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.75 oz’s of R134A. I powered the unit up and it is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to inspect refrigerator door not closing properly. Upon further inspection, I opened the unit RC door and found it would swing open. I found the bottom hinge slightly bent. Adjusted the hinge and leveled the unit and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
David S
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to install previous diagnosed part. I removed the old freezer door and replaced with new. I inspected the new door to make sure it is closing and sealing properly. I inspected the new door for any dents or scratches, I found none. No water leaks detected. job complete."
Near Burnet, TX 78611
James
Job Details: 07/29/2020
DRYER WHIRLPOOL WED4950HW0 Arrived on site and tested operation. Found dryer heating and operating properly. Accessed rear of unit and inspected harness and found connections to heater thermostat tangled around each other and the orange sensor wire had come loose causing unit temp selector to not function properly. Straightened harness and ensured proper connections. Tested unit with thermal probe and found unit cycling temps properly for 10 minutes of cycle time. Unit tests good. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to inspect dishwasher upper rack stops. Upon further inspection, customer handed me a stop that had fallen off. I found it was scuffed up so I replaced the stops. Tested and demonstrated to the customer how to reinstall it if it falls off again. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Kayman
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for refrigerator freezing food in the fresh food or crisper drawers. I put the unit into diagnostics and tested all components and all passed. There is no presents of frozen food in the RC section at this time. I found the switch on the pull out fresh food drawer was in the coldest open position. I spoke with the customer and she stated that she had adjusted the humidity levels in the 2 smaller crisper drawers. I found that the baffle for the large pull out drawer was stuck open by a piece of tape. I removed the tape and put it on a lower setting to insure the freezing doesn’t happen again. Job complete.
Near Pflugerville, TX 78660
Paul
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I checked the pressures when the unit was trying to cool the FC and I had 22 psi on the low side and 100 psi on the high side. The compressor was not pumping correctly and it was very hot. I evacuated the refrigerant and replaced the compressor installing a low side service tap. I changed the dye dryer. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.50 oz’s of R134A. I tested the unit and had 15 psi on the low side and 155 psi on the high side when cooling the RC. The unit is working as designed. Call complete.
Near Lakeway, TX 78738
Brandon
Job Details: 07/29/2020
MICROWAVE KITCHENAID KMHS120ESS3 "arrived on site for customer complaint of loud noise and unit unit not heating, found failed magnetron and diode. ; ordrng 1 W10818686 (magnetron) and 1 W11256462 (DIODE)"
Near Bastrop, TX 78602
Scott
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site replaced filter head and valve and fitting . Still making hammering noise . Ordering valves in back . Call to set return; ordrng 1 W10865826 (valve) and 1 W11430645 (VALVE)
Near Temple, TX 76502
Tyler
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to repair evaporator motor in fresh food section. After repairs I retested entire unit found no error codes and unit is working as designed unit will need 24 hours to fully stabilize the temperature set. Call complete
Near Georgetown, TX 78626
Kayman
Job Details: 07/29/2020
RANGE AMANA AER6303MFS2 Arrived onsite for burnt and loose wires on range. I inspected the terminal block and found the L1 wire had come loose and burned some of the terminal block and main harness. I replaced the terminal block and the burnt wires. I also made sure the nuts were tight and secure on the terminal block to prevent future shortage of the wires. Job complete.
Near Austin, TX 78748
Kevin
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site and inspected dishwasher and found no saved error codes, reset heater connection harness to control board and ran diagnostic cycle and everything is operating properly. Discussed correct drying expectations with resident. No water leaks detected at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW7000DW4
Near Cedar Creek, TX 78612
Eman J.
Job Details: 07/29/2020
COMPACTOR WHIRLPOOL GACP15XXMG4 Arrived onsite for compactor not starting. Tested system. Found switch faulty. Replaced switch. Tested system. Everything works as designed. Job complete.
Near Belton, TX 76513
Cliff
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site to perform sealed system repair for refrigerator. Unit was working properly when I arrived for service. Customer advised unit has only stopped cooling once and has worked properly ever since. Unit had for cooling failure due to defrost not cycling properly. Set control to run fixed defrost cycle instead of adaptive defrost to prevent issues. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Salado, TX 76571
Cliff
Job Details: 07/29/2020
WASHER MAYTAG MVWB765FC4 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found clutch and slider not operating properly causing popping sound. Replaced clutch and slider and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Jarrell, TX 76537
Cliff
Job Details: 07/29/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to replace parts for range. Replace wiring harness and terminal block and tested unit. All is functioning properly at this time.
Near Round Rock, TX 78664
David
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to install previously ordered parts. Found reservoir was leaking from a cracked line., And the icemaker fill tube was split and leaking water. Replaced reservoir and filter neck, as well as icemaker water line. Turned on water and retested. All is now working as designed with no water leaks. Call complete."
Near Austin, TX 78725
Jacob
Job Details: 07/29/2020
RANGE AMANA AGR5330BAB3 Arrived onsite for unit not getting to specific temperature. Tested unit to 350 degrees. Unit tested good at 350 degrees. Also checked temperature sensor in test mode and temperature sensor is reading correctly. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2020
DISHWASHER GE GDT665SSN0SS Arrived on job for complaints of water level code. Replaced valve and test flow. Customer had issues with door not closing so I adjusted catch for better closing. No leaks detected at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 07/29/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site to test unit for door falling down when opened. Tested unit found damaged link and spring. Replaced link and spring. Tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling compliant. Removed evaporator cover found no traces of dye,per service pointer W11092686E secured evaporator to liner using clamps and a zip tie. Removed freezer cover no traces of dye,removed compressor cover no traces of dye,ran test 4,pierced low side checked pressures called tech support during freezer cool down pressure reading -10 and 125 per tech support let unit Equalize per tech support
Near Austin, TX 78746
Kevin
Job Details: 07/29/2020
DISHWASHER MAYTAG MDBH945AWS "Arrived on site and inspected dishwasher and found start button is not working
Near San Marcos, TX 78666
Richard
Job Details: 07/29/2020
MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for the microwave not working properly. Replaced main blower harness and microwave tested fine. Complete
Near Pflugerville, TX 78660
Wesley
Job Details: 07/29/2020
DRYER MAYTAG MGD7230HC0 Arrived onsite and found unit operating as designed with AF error due to long venting. Advised customer on findings. All checks good. Unit is operating as designed. Cosmetic damage from shipping. Ordering console to repair. ; ordrng 1 W11406679 (CONSOLE ) and 1 W11413567 (CONSOLE)
Near Leander, TX 78641
David S
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for sealed system repair. I gained access to the compressor and installed a access port. I installed a new Uv dryer, and found it to have been restricted. I am ordering two more dyers. The office will reschedule return visit.; ordrng 2 WPW10143759 (dryer)s"
Near Kyle, TX 78640
Brandon
Job Details: 07/29/2020
REFRIGERATOR LG LFX31925ST/00 "Arrived on site for customer complaint of no ice production, found failed board/miscommunication between ice maker and control. I replaced control, unit tested good."
Near San Marcos, TX 78666
Luis
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice. Ran diagnostics E2 error code on icemaker,ran harvest test failed,replaced icemaker,power cycled unit to delete error code. Ran new icemaker through a harvest test passed,ran fill test passed."
Near Leander, TX 78641
David S
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not heating. I inspected the unit and work area, I found fault code F7e1 no heat. Inspected the wiring harness and found the heating element not connected. I reconnected the heating element. I put the unit through a diagnostics cycle and found the heating element coming on when called for. The unit is operating as designed. No water leaks detected. Job complete."
Near New Braunfels, TX 78132
Richard
Job Details: 07/29/2020
DRYER WHIRLPOOL WED96HEAC0 "Arrived onsite for the dryer making a noise. During testing found that the velvet on the drum has come apart causing the noise. Will need to replace the drum assembly. Ordering parts and office to schedule ; ordrng 1 W10541656 (drum,dryer)"
Near Austin, TX 78734
Brandon
Job Details: 07/29/2020
COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for customer complaint of unit not powering on. I followed tech sheet to check for proper voltages and determined, according to tech sheet, that both modules needed replacing. Unit would still not power on, so according to tech sheet, replaced UI control, unit would still not power on, called tech line, tested all voltages, they want us to replace UI control again. Ordering UI control. ; ordrng 1 CNOTE and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10396615 (display)"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2020
MICROWAVE WHIRLPOOL KOCE500ESS08 Arrived on job for complaints of error code f5e1. Unable to duplicate error ran several test operation normal.
Near New Braunfels, TX 78132
Noah D
Job Details: 07/29/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer and install valves, replaced valves and checked for issues, found no issues or leaks. All functions returned. Complete"
Near Austin, TX 78732
Brandon
Job Details: 07/29/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for customer complaint of dishwasher not finishing cycle and leaking, found error code 10-3, vent motor short. Found leak coming from vent gasket causing vent motor to short out and wire harness to be corroded. Also found UI control panel shorted out and led lights staying on in standby mode. Ordering UI panel (part covered under manufacturer warranty) ordering vent and wire harness.; ordrng 1 W10537425 (panel-cntl) and 1 W10861608 (harns-wire) and 1 WPW10469574 (vent)"
Near Hewitt, TX 76643
Cliff
Job Details: 07/29/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site to complete sealed system repair for refrigerator. Soldered all connections and pulled unit into vacuum. Charged unit with recommended amount of refrigerant. Found all is functioning properly including dispenser and no parts were needed today. Advised homeowner dispenser was not functional as melt water from ice bin melting froze over motor but is now working properly.
Near Leander, TX 78641
Lou
Job Details: 07/29/2020
DRYER WHIRLPOOL MED7230HC0 "Arrived on site to inspect dryer not working. Upon further inspection, turned unit on and it powered up; pressed start and the unit failed to operate. Tested voltage at the outlet/terminal block and got 240V. Tested door switch, belt switch, and fuses and all were good. Level and replaced the fuse due to possible false readings and tested and unit continues to fail. Contacted techline and spoke to Robert and advised of complaint and findings. Tested voltage at control and found that the unit needs a control and user interface. File #7728441548 was provided.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/29/2020
OVEN KITCHENAID KODE500ESS04 Arrived onsite and found unit operating with all lights flickering. Replaced control to repair. All checks good
Near Rogers, TX 76569
Cliff
Job Details: 07/29/2020
DRYER WHIRLPOOL MEDC465HW Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found internal short in electrical outlet on wall. Homeowner will need an electrician to replace outlet to complete repair.
Near Horseshoe Bay, TX 78657
James
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW6800WW1 Arrived on site and tested operation. Found failed bearing in drive system. Installed new bearing kit and tested operation. Unit tests good. Instructed customer that the adhesive for the seal will need to cure for 24 hours before returning to normal use. Job complete
Near Georgetown, TX 78633
Paul
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Arrived onsite for a refrigerator with ice build up in the FC. I found ice and frost build up in the FC on the right side from top to bottom and front to rear. I removed all of the frost and ice. I found no tension on the right rail self closure in the last 3/4” of travel and the rail free floating. I found the tension on the left rail poor. I replaced both rails. The door is sealing properly. Call complete.
Near Austin, TX 78728
Wesley
Job Details: 07/29/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived onsite and installed console and repaired existing wiring. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Bastrop, TX 78602
Scott
Job Details: 07/29/2020
DISHWASHER GE GDF610PMJ2ES "Arrived on site for unit not filling . Unit would go thru all stages of diagnostics but never fill. Ohm out valve ,checked good . No getting voltage to valve . Found failed control.
Near Austin, TX 78748
Leonardo
Job Details: 07/29/2020
MICROWAVE WHIRLPOOL WML55011HS4 "Arrived on site to test unit for left panel damage.Tested unit found damaged left panel. Replaced left panel, tested unit, unit works good. Job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/29/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite and found burner top failing to ignite all the way. All the functions are good except the top burner has corroded and warped causing ignition problems. Advised customer on status. Office to reschedule ; ordrng 1 W11162114 (BURNER TOP)
Near Spicewood, TX 78669
Brandon
Job Details: 07/29/2020
REFRIGERATOR GE CYE22TP2MDS1 "Arrived on site to replace door switches, after replacing switches, unit tested good."
Near Austin, TX 78721
Jacob
Job Details: 07/29/2020
DRYER KENMORE 110.673226 Arrived onsite for unit not shutting off when door is opened during cycle. Tested unit. Found that door switch was broken. Replaced door switch. Tested unit. No issues at this time. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 07/29/2020
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site to inspect ice machine for no lights, checked for voltage, checked fuse and lights turned on but during drain it shut down, will need exterior drain pump. Office to reschedule; ordrng 1 1901A (PUMP )"
Near Austin, TX 78705
Leonardo
Job Details: 07/29/2020
RANGE WHIRLPOOL WFG500M4HS0 "Arrived on site to replace burner heads and burner caps from previous diagnosis. Replaced burner heads and caps. Tested unit, unit works good. Job complete."