Arrived onsite and determined the microwave broil support failed. Customer provided new support. Installed support short

Arrived onsite for dishwasher not functioning. Panel not responding. Upon arrival inspected unit. Verified supply voltage and was good. Disassembled to inspect and verify voltage at control

"Arrived on site to test unit for RC not cooling. Found evap motor receiving proper voltage but not engaging. Replaced motor, unit now working as designed. No leaks detected. Job complete.

"Arrived on site to diagnose refrigerator that was not properly cooling. I examined the freezer compartment and found ice buildup engulfing the evaporator. Disassembled the FC and checked heater circuit wiring and heater. I found the wiring and heater all working, with resistance at normal. Customer mister has replaced the thermistor, heater already. I found that the FC fan was also surging while running and didn't seem to want to stay consistent on speed or activation. Talked with SW about repair recommendations, which should include a replacement of the main control and fan to resolve DC voltage issues. Freezer fan also out.

"Arrived onsite for a wall oven that has a screen that will not respond to touch. Upon arrival I found this to be true I then power cycled the unit and found that it gained screen functionality back. I put the unit in diagnostics mode and found error code stored F6e0, I checked that all connections were good in between the UI and the main control and they were. I also double checked that the unit was connected to Wi-Fi and it was the Wi-Fi signal would fluctuate, but it should still be good enough for the unit to get its firmware updates overnight. Then I went ahead and performed a few temperature tests and found that the unit is operating as designed in bake at 350? for both upper and lower ovens

"Arrived onsite for a cooktop that is not igniting correctly. I found the burner valve switches defective causing the issue. I replaced the switches and the missing orifice holder gaskets. I tested the cooktop and found it working as designed. There were no gas leaks present at the time of service.

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice maker tray empty and the bin empty. I found the fill tube frozen. I tested the ice maker and found it not calling for water. Jumped the ice maker from V-L and found it not dispensing. I removed the ice maker and found the fill tube chute filled with ice I replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed.

"Arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I placed he unit in diagnostics and attempted to test, but the unit would not respond. I checked the main control and found the diagnostics LED not flashing while in diagnostics nor while in normal mode. I Removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service, job completed.

Arrived onsite for unit with cooling issues resulting from torn freezer liner see pic causing fc evap to freeze through. Ice production stopped. The unit power cycles itself every 5 minutes. Freezer at 36f and fridge at 46f at time of service. Tapped over freezer liner gap to potentially slow the air leak. Customer will defrost unit to get by while they seek a non repair solution.

"Arrived onsite to replace FC and RC lights, replaced lights, noticed that water is dripping from wall water connection, showed customer were the leak is coming from, tightened connection but stated to customer to replace water valve, unit is running as designed, no leaks detected job complete"

Arrived on site to diagnose washer that is not starting any loads. On arrival found unit full of water. Tried to drain and got no response from the drain pump. Examined drain pump and found the L1 wire broken. I was able to repair the wire with a solder seal connector. Tested and verified proper operation. Repair completed.

"Arrived on site to diagnose washer that is not progressing through loads. Unit would fill and rotate once or so and stop. Checked for errors and found F8E1, F5E2, F3E1. I also found the power button on the console was unresponsive. Found 2/3 errors pointed to the pressure system. Replaced UI to resolve unresponsive power button and pressure Switch. Tested unit and confirmed everything worked properly, and unit is washing as normal. Repair completed."

Arrived on site to install new harness and control. Calibrated unit and then ran a diagnostic cycle. Unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site. Replaced drain extension,led module and icemaker,power cycled unit ran icemaker harvest test passed,ran fill test passed."

Arrived on site to test unit for error f1e5(inverter failure). Verified error code and deleted. Replaced inverter and acu. Error prompted first 2 times when heating(1st 45sec in and 55sec on 2nd). Unable to replicate after that. Contacted Techline was advised to relate magnetron along with inverter and control. Tested after mag replacement and unit working as designed. No signs of wave guide damage. Job complete. SR#7736091725

Arrived on site to replace inner glass. Cleaned all the glass and replaced glass test unit and unit test good job complete.

Arrived on site to diagnose ice machine overproducing ice. Unit will keep producing till its coming out of the door. Found bin thermistor out of range. Replaced bin thermistor and tested. Verified unit producing. Repair completed.

"Arrived on site to diagnose washer that is making a loud screeching sound. Tested unit and heard horrific noise coming from the bottom end. Splutch didn't seem to be making good connection, and also found the gearcase has been leaking oil. Changed out belt, cam, and gearcase to resolve. Tested and verified all working as designed. Repair completed."

Arrived on site to diagnose dryer that is not heating or turning on. Checked safety devices and found element open and thermal fuse open. Checked element and found a bra wire had melted to the element and shorted it. Replaced thermal fuse and element and retested. Verified unit working as designed. Repair completed.

"Arrived on site for no coo. Found evaporator incased in ice,defrosted evaporator found brown lead wire going into heater harness easily removed from harness clip,reinstalled lead to harness correctly and snug,reconnected harness checked wire lead good connection."

"Arrived on site for Asher needing previously diagnosed rotor, stator, and tub. Upon arrival reconfirmed issue and installed parts. Reassembled and tested unit and found no leaks and unit working as designed. Call complete"

Arrived on site to install previously diagnosed parts. On inspection found a dent and scratch on the lower left corner.

Arrived on site for unit not powering on. Upon arrival and display is out. Found breaker is tripped. Test all cooktop burners and are good. Test broiler and operates correctly. Found when bake preheats breaker is tripped. Inspected bake element and is good. Noticed when relay on control clicks during call for bake only Tripps breaker. Replaced control W11594224 and test unit by preheating oven to 350. Unit now preheats without tripping breaker. Job complete

Arrived on site for failed icemaker. Upon arrival inspected unit and found ice tray fractured and not secured to icemaker. Need to replace ice maker. Replaced ice maker and test unit. Unit is operating as designed. Job complete

"Arrived on site and inspected dryer and found it is heating properly but airflow on meter is showing restricted. Removed vent hose and Airflow is now correct. Recommend it to homeowner that vent to the exterior be cleaned/cleared before dryers use again, job complete"

"Arrived on site and found saved error code F8E4, found water in overflow tray. Customer says this happened when dishwasher hasnt been used. Found dishwasher drain on garbage disposal is being shared with RO system. RO can fill dishwasher through drain hose when it purges. RO company should have used a saddle drain connection. Rerouted Connector and drain hose to provide as best high drain loop as possible. Verse osmosis company should still return and add a saddle drain. Customer is aware of issue, Job complete"

Arrived onsite for a dishwasher to replace the drain hoses. I replaced both hoses and tested the machine. All is working as designed. . Call complete.

Arrived onsite for a washer that vibrates during a cycle. The customer stated the washer is walking all over the place when it spins. I checked stored error codes and found an F0E5 off balance load error. I found I heavy cotton shirt loaded in the machine when I arrived. I found the feet screwed all the way in the chassis. I lowered the feet and leveled the machine. I ran auto diagnostics and the unit completed the cycle and worked as designed. I ran a manual high speed spin and the unit works as designed. The underneath side of the unit is clean. I found the suspension good. I went over loading the machine with the customer and explained to not wash just one item at a time. There were no water leaks present at the time of service. Call complete.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was right door gasket was ripped. Replaced door gasket and used heat gun to shape in place. Unit is now sealing as designed. No leaks where observed during service."

Arrived on site to install parts previously diagnosed. Installed new door gasket and new icemaker and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

Arrived on site for not filling with water. Upon arrival ran diagnostics and got F4-E3 wash motor not operating. Found that unit is fill just is not washing. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for not dispensing water. Upon arrival test unit and am not getting water from dispenser or icemaker. Found the filter was not making a good contacts with housing. Reinstalled filter and unit is operating correctly. No leaks present at this time. Job complete

Arrived on site for broken agitator. Upon arrival inspected unit and found both the wash plate and agitator are fractured. Need to replace both. Replaced wash plate W11510461 and agitator W11614636. Unit is operating as designed. No leaks present at this time. Job complete

Arrived onsite for dishwasher not drying on inspection the customer was showing me the spots on the inner door. And water bids from the last wash. I now that they were not using rinse aid. Informed the customer that with the new units you have to use rinse aid to help this the drying of the dishes and that nothing helps plastic ware dry faster. No water leaks detected during service.

Arrived onsite for a washer that is not agitating or spinning and theres a burning smell coming from it. Upon inspection I found that the motor need helped turning the basket. I replaced the cap and tested unit several times San found unit operating as designed no smell or leaks. Job complete

Arrived onsite for a MW with F1e5. Code. Upon arrival I found that the unit did have this code I attempted to power cycle the unit and found no change. I replaced the control and tested unit and found unit operating as designed (heating and turntable turning) job complete

Arrived onsite for a dryer that is not drying the clothes properly. Upon inspection I found that the unit tumbled and heated but found that there was no airflow I inspected the exhaust pipe and vent tube and found that it was filled this lint I cleaned them up and tested the unit and found that the airflow had improved. And will most likely improve performance. Job complete

Sr#7736088158 arrived onsite for repeat failure of the console start switch. Called techline and documented failure. Not a known issue. Replaced the console switch assembly. Unit is now operating as designed. Advised customer on findings and advised that the process and findings have been documented with techline.

Arrived onsite for upper rack falling off. Upon arrival inspected unit. Found adjuster failed. Used adjuster kit update to correct the issue. Replaced adjuster and tested. Unit is now functioning properly. Job complete

Unit in 2409. Upon arrival inspected unit. Replaced control but did not complete the issues entirely. Pulled unit and replaced fan. Tested fan speeds and unit is functioning properly. Job complete

Arrived onsite for refrigerator frosted over in freezer section on evaporator. Upon arrival inspected unit. Exposed evaporator compartment and found harness wire disconnected from heater assembly. Secured connector and tested. Unit now completed heater circuit. Job complete

Arrived onsite for microwave/oven combo having issues after repair. Upon arrival inspected unit. Ran test on microwave and oven. Oven temperature is not overheating and is cycling. Called tech line for assistance. Tech stated magnetron thermistor will cause fan to remain on until cooled. Also ran microwave at 50 percent power and found fan would turn off when timer stopped. Recommended customer try different power cooking level. Chris SR#7736086772. Unit is functioning properly. Customer will monitor.

"Arrived on site to test unit for loose door handle on RC door. Tightened retention screws, handle now tight and secure. No leaks detected. Job complete."

972-821-8689Arrived on site for fridge leaking from rear . Found tube from valve to housing leaking at connection . Replaced line and ran ice maker fill and door water . All connections dry after repair . No other issues found . Job complete

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was leaking water. Found one of the water lines that go into the refrigerator was cracked and would need replaced. Im ordering the water line and returning with prescreened parts. Left water turned off. No leaks where observed during service. ordrng 1 AJR56656503 (Ice water tube)"

"Arrived onsite for a range that chows code F2E1 control panel and nothing works on the unit. Upon inspection I found that the issue was the the oven was leaking hit air into the console and the cx would use a wet towel to clean the key pad. Which is not and ideal combination this would cause the controls to basically be steamed and cause shorted keys amongst other issues. I found that the door was not being closed firmly and the gasket was flattened. I advised the customer to every so often pinch the gasket to help with it sealing properly and when they use the oven to push the door closed firmly to insure that the heat stays where it supposed to be, in the oven. ordrng 1 WPW10116117 (Key pad)"

Arrived onsite for a dryer with the timer knob broken. I found that the timer wasnt the issue but the 3 position selector switch was the issue. The shaft on the switch is worn down and it will need to be replaced. The customer ordered a new knob and it looks correct but he couldnt confirm the part number that was ordered. ordrng 1 WE01X20378 (Knob) and 1 WE4M404 (ROTARY SWITCH 3TEMP ELEC)

"Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found compressor having a hard time starting but not over heated. Found all fans running. Tried two different tester start devices but found compressor still failing to stay on properly. Found unit needs compressor replacement and parts covered under extended parts coverage under entitlement. Will need office to reschedule once Availability of W11574734 compressor, WPW10143759 uv drier, W10913906 access valve. ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600) and 1 Nitrogen (Nitrogen kit)"

"Arrived on site for no cool. Powered unit on,compressor and fans powered on removed evaporator cover no frost forming on evaporator diagnosed a leak in the system parts covered by manufacture warranty ordering an evaporator,compressor and drier. Ordrng 1 WPW10466675 (Compressor) and 1 W11256565 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

"Arrived on site and inspected dryer and found airflow to the exterior is restricted. Found that hose is mostly crushed behind dryer, after moving it forward airflow has improved but is still registering restricted. Also found dryer door will not stay closed front panel is bent/warped causing it to pop open. will need to replace it and strike. ordrng 1 WPW10459661 (Front panel)"

"Arrived onsite for a dishwasher that is still leaking at the corners of the door at the bottom. The customer stated it would start dripping on the left side first and then would start dripping on the right side. I tested the unit in diagnostics and found no water leaks. The customer stated they run a normal cycle with hi heat, heated dry, and sanitize on. I started this cycle and watched the machine over an hour and it never leaked. I ran a couple more calls and the customer called the office stating it started leaking again.

"Arrived on site for dishwasher leaking ,custome also mentioned loud squealing noise what starting . Ran diagnostics got 9-4 ,6-1, error codes . Squealing is valve when operating and found leaking from sump at inverter motor . Job complete ; ordrng 1 W11175771 (Valve)"

Arrived on site for right front burner not igniting. Found orifice clogged . Used tip cleaner on orifice. Burner is lighting now . No gas leaks detected at time of service. Job complete

"Arrived onsite for dishwasher not starting a cycle. Upon arrival inspected unit. Found unit blinking 7/2 was motor faulty code. Ran test and unit would not progress thru testing . Also had 5/1 door latch error. Did get into diagnostics and fill was inadequate. Drain pump did function. Due to unit not responding correctly and error codes present ordering wash motor, inlet valve, control and inlet. Customer will be reaching out to Ferguson due to unit not functioning and is new. Office to reschedule ; ordrng 1 W11535094 (Inlet assembly) and 1 W11572094 (Control)"

"Arrived onsite to install previously diagnosed parts. Upon arrival I realize that I didnt have the parts, I explained to both husband and wife the situation and they where okay with rescheduling

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit was making a clanking noise. I placed the unit in diagnostics and tested the damper and found it is making a loud clicking noise. The customer advised that she wasnt sure what the noise was, but her spouse is the one who can hear it. I am ordering the damper and office to schedule return service due to the availability of the part. Customer advised they would not be back until April 17th. No water leaks observed during service and the unit is cooling properly.; ordrng 1 W11236851 (Diffuser) and 1 CNOTE

Arrived onsite for oven ui go out after 1 hour of use.on inspection the issue did not happen when the lower unit was by it self. The issue happens when the upper unit is being used. The UI is over heating from the when the upper unit operating. Order ui and a control board. Office to reschedule when part come in; ordrng 1 W11449303 (Ui) and 1 W11448962 (Control board)

Arrived on site to test unit for temp not fluctuating and staying at a consistent high on LF burner. Tested burner on low using single burner. Single burner and dual burners switching as designed but not cycling as designed. Recommend burner and switch replacement. Switch was a run without. Office to reschedule. ; O-emld tckt

Arrived on site. Ran diagnostics compressor attempted to power on diagnosed a defective compressor ordering a new compressor found broken latch ordering latch. Job will need 4 hrs; ordrng 1 WP2223877 (Latch) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve) and 1 4hrs (4 hrs)

"Arrived on site for dishwasher, inspected unit and work area. Customer complaint F9E1, found unit not draining correctly due to a bad drain hose. Im ordering a new drain hose and reschedule . No leaks where observed during service.

"Arrived on site for cooktop, inspected unit and work area.customers complaint was the middle burner would shut off between simmer & high. Tested unit and I did find it going off, tried adjusting the valve and did not help. Im ordering a new valve, burner head and returning with manifold if needed. No leaks where observed during service. ; ordrng 1 W10594395 (Manifold) and 1 W11246817 (Dual valve) and 1 W10811599 (Burner head)"

"Arrived on site to diagnose washer making noise and not starting cycles. Tested unit and heard it consistently clicking on the bottom. Checked under unit and found the rotor screw was missing, causing the clicking. Found excessive gearcase oil sprayed all over the inner cabinet of the unit. Foind slider ring separated as well. Ordering gearcase, rotor, slider, and washplate to resolve. Set return visit for 4/7. ; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

Arrived on site to test unit for unit not working. Test unit and found shorted console turning on and off. Ordering new console office to reschedule ; ordrng 1 W11297709 (Console)

Arrived on site customer had an emergency work meeting she wanted to reschedule she will call back. ; O-emld tckt

"Arrived on site and found no water in catch tray. Moved dishwasher forward and removed outer door panel and started a normal cycle and observed for 30 minutes. Found water is leaking from right hand side door panel is not making good contact with door gasket, took multiple pictures.; ordrng 1 W11559689 (Inner door panel) and 1 W11573703 (Hinge) and 1 W11573702 (Hinge)"

"Arrived onsite for a washer that is not going into wash. Upon inspection I found that the wash motor would not move, I am ordering the cap, motor, actuator, and the harness to be replaced to complete call. Office to reschedule. ; ordrng 1 W11158830 (CAPACITOR) and 1 W10890624 (Motor) and 1 W10913953 (ACTUATOR) and 1 W11652038 (HARNS-WIRE)"

Richard 469-222-0161 primary Found outer door glass cracked . Ordering door glass outer . Call to set return ; ordrng 1 WPW10634271 (Outer door) and 1 W10839793 (Badge)

"Arrived on site to inspect disposal with a screw inside. Upon further inspection, I tested the disposal and the motor hummed, but there was not movement in the blades. I found a small screw inside that was wedged between the blades and wall of the disposal. Removed the screw and tested. Unit is operating as designed.

Arrived onsite for burners not igniting properly. Upon arrival inspected unit. Found right front burner not igniting. Customer has to manually light. Found igniter has fallen inside cavity. Inspected burners and found screws rusted throughout. All burners would have to be drilled out. This would cause all burners and orifice holders to be replaced and not risk breaking glass cooktop. Customer not able to make investment in 16 yr old range. Other burners are functioning. Customer will continue to use as is.

"Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found ice tray full of ice but not harvested. Ran test and found ice maker not responding. Replaced ice maker and tested. Unit completed harvest and call for water. Customer to allow 24 hrs for ice production. Job complete .

Arrived onsite for microwave/oven combo UI not functioning. Upon arrival inspected unit. Display showing F6E0. No buttons responding. Power cycled unit and found when unit restarted all buttons/functions began to respond. Tested microwave and oven. As of now until is functioning properly. If symptoms persist recommend replacing UI.

Arrived on site for washer not spinning . Customer also mentioned not agitating at times . Unit is draining but not spinning . Motor and coupler are in good shape . Found gear case failing . Oil leaking out of case .

Arrived on site for dryer tumbling but not heating . Checked and found unit is missing a leg of power at terminal block . Reset breakers and found one breaker had failed . Recommended having check breakers and outlet .

Arrived onsite for a dryer that is making aloud slapping sound when in use upon arrival the customer demonstrated the issues to me but we only hear the noise on start up and the it went away. I took the unit apart and found some sunflower seeds and a popsicle stick in the blower wheel housing and lint I cleaned that up and checked the felt on the drum and the pulleys and motor and found them all good. I then tested the unit for approximately 15mins and the unit operated as designed.

"Arrived on site to install previously diagnosed and ordered part. Due to the disposal motor locking up, I removed and replaced the disposal and tested. Unit is operating as designed. No leaks observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker not working and freezer not cooling well. Upon further inspection, I tested the temps in the FC=34 degrees and RC=51 degrees. I disassembled the FC section and removed he evap cover to find some ice in the upper right corner at the cap tube and no frost pattern. I advised the customer of my findings. Also found a spot on the FC evaporator that was bubbled or spot welded (photo). Notified our Claims Dept. and verified the extended warranty on the sealed system and recommended the customer contact the manufacturer to get the sealed system repair completed since its still covered under warranty. No water leaks observed during service, job completed."

"Arrived on site to inspect wall oven/microwave combo unit with microwave not heating. Upon further inspection, using my microwave tester, I tested the microwave and it was operating as designed expect it was not heating. I pulled the unit out and tested the switches, magnetron and thermostats and found the magnetron has failed. I removed and replaced the magnetron and tested and the u;it is operating as designed and heating properly. I reassembled the unit and placed it back in its space in the cabinets and retested. Unit continues to operate as designed. Job completed."

"Arrived on site for dishwasher needing previously diagnosed control, owi, and high limit stat. Upon arrival reconfirmed issue and installed required parts. Reassembled and tested unit. Found no leaks and unit working as designed.

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps over 75 and unit off. Restored power and ran test 40 after visually inspecting that all fans and compressor were running smoothly without issue. Found unit had possibly low side leak/failing compressor and coils arent frosting over at all.

"Arrived on site for dishwasher not turning on. Upon arrival confirmed issue and found no power getting to unit. After further testing found no breakers tripped but power wasnt getting to terminal power connection. Also found due to units age, it had a lot of wear and damage and couldnt be safely repaired in future should anything occur. Unit will need to fix power issue from breaker/power cord. Call complete"

Arrived onsite for MW not heating. On interior I could hear the magnetron make a loud noise. Got access to the MW and tested the cap and it was not any good. Diode was bad in the magnetron was not working at all. Installed all new parts and the unit operating as designed now. Water heated to 202?

Arrived onsite and determined off balance symptom due to bad suspension. Completed repair. Tested and calibrated. All checks good.

Arrived onsite for not washing well and diagnosed as insufficient water flow from inlet valve. Verified water pressure. Completed valve replacement and tested. Unit is now operating as designed.

Arrived onsite for f6e2 error code and lost communication failure to operate.Completed repair and tested. All checks good.

Arrived onsite. Completed cooktop replacement. Unit is set up and operating as designed.

"DLE4870W Arrived to inspect check filter indicator and drying issues. The customer advised me that the check filter indicator illuminates prior to starting a cycle and the unit is not correctly drying some loads. Per the MFG documentation, this model should illuminate the check filter indicator and I found its operation correct. The drying issues were likely due to a significant rearward lean, as the front was several inches higher than the rear, due to installation. I advised the customer the sensor bars are at the front of the drum and if a load is small enough (medium and below in this case,) the issue will occur due to the damp garments not making enough contact with the bars. Multiple vent tests with the MFG included internal testing program passed. I did also find the flex-vent was considerably crushed at the wall outlet. I advised the customer of my findings and that then may have to utilize a periscope (short version) type of vent, to get past the dryer chassis and then connect the flex tubing to that. I recommended discarding the alumina iced Mylar and replacing with semi-rigid aluminum. Discussion of cycle utilization for timed operations prior to vent correction, wee discussed. Customer will contact us if there are further issues.

"KRMF706EBS01 Arrived to instal previously diagnosed and ordered parts. I found the drain tube was gapped at the mounting point and I was able to clear the debris from within it, ensuring correct operation. During reinstallation, I sealed the gaping of the tube to prevent airflow and later re-plugging of the debris that can dry out. The crisper UI issue was due to wiring and I found when pulling the sheath back in the customer is presence, all five wires had failed. I soldered and heat shrunk all the connections, ensuring water tightness and tested. The UI was fully operational and not required. Heating of the door gasket corrected the shipping rippling and after installing, I found no issue with the sealing of the door. I discovered a large mass of painters paper and taping that was blocking 80-90% of condenser airflow and removed. No leaks observed during service.

Arrived on site to test unit for unit not draining. Test unit and found glass stuck in the drain motor. Removed glass test unit and unit test good job complete.

Arrived on site to diagnose range with F1E0 error present. Examined unit and control. Removed rear panel . No repair performed . Call completed.

"Arrived on site for water leaking. Found frozen drain in freezer section,removed ice,cleared obstruction in drain line checked water flow good.

"Arrived on site. Icemaker not running through a forced cycle,found damaged right side fresh food gasket. Replaced icemaker icemaker ran through a cycle and filled with water,replaced door gasket checked door seal good.

"Arrived on site for no,cool in fresh food section. Freezer fan working no air entering fresh food section,removed tower assembly found damper closed,forced door open reinstalled tower good air flow entering fresh food section. Unit will need tower assembly

Arrived on site for previously diagnosed parts. Installed the door cam and it straightened the door out and the gaskets was sealing correct now. The unit is operating as designed.

Arrived on site for SAFETY call for oven burnt. Upon arrival inspected unit and power cord arced due to loose connections at block. Found unit has F1-E0 error code

Arrived on site to replace display. Replaced display test unit and unit test good. Job complete.

"Arrived on site and inspected washer and found saved error code F6 E3. Inspected control board and control panel and found control panel is burnt out near communication harness, took one picture. Also inspected gear case assembly and found its beginning to leak oil took one picture. Repair is not cost effective, job complete

"Arrived on site and inspected washer and did not find any damage to bellow, Removed lower kickplate to see interior, began a normal cycle and washer filled with water but there is no observable leaking during cycle. Canceled cycle and ran a complete diagnostic and there was no leaking during this either. Washer has a lot of suds in it from detergent residue and recommended using a machine cleaner to clear it out. Sent multiple videos to KB/service management. No for the recommendation there is no observable leaking, job complete"

"Arrived on site for dishwasher, inspected unit and work area. Found unit with no power. Inspected power supply and the main switch under the sink was powered off, I flipped the switch and ran a diagnostics cycle and passed. Unit was not mounted correctly so I fixed the mounting problem and unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for making clicking noise. Upon arrival inspected unit and found RC drip pan is partially bowed. Customer states that the issues is intermittent. When ever she has these issues she power cycles the unit and it takes care of the issues until the next time it happens. Contacted SW for assistance. Sw recommended replacement of all 5 controls due to not being able to pin point the issues. The unit is currently operating as designed.

"796.41573210 Arrived to instal previously diagnosed and ordered part. I removed and replaced the door boot, noting that the ruptured area of the previous boot was due to MFG error. I slightly shortened the drain tube at the bottom of the boot, to prevent the boot from contacting and rubbing through and high-purity silicone grease to the affected area(s.) I tested the unit through multiple service test mode cycles and found no other sources of leaks. I inspected the internal components of the machine and found no additional issues. Operational test good, no leaks observed during service.