We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Lago Vista, TX 78645
David S
Job Details: 04/27/2022
Arrived on site for wall oven not heating properly. I inspected the shelf the oven sits on and found it has a cut out. According to whirlpool instillation instructions it should be a solid shelf so the unit will vent properly. I preformed a temp test on the oven and found it preheating too 395. I found the unit averaging at 348 when set to 350. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 04/27/2022
"Arrived on site range for front right burner stays on and not turning off. Inspected unit and work area. Gained access to switch and tested resistance and found switch not closing. Will need to replace burner switch. Removed failed switch and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL DRYER
Model LE8860XWQ0
Near Austin, TX 78757
Wesley
Job Details: 04/27/2022
Arrived onsite for unit not starting. Found good voltage. Found mushy feeling door switch. Tested switch continuity and found it shorted. Ordering door switch to repair; ordrng 1 W10820036 (Door switch)
We serviced a
BOSCH DISHWASHER
Model SHXM63W55N/01
Near Austin, TX 78705
Scott
Job Details: 04/27/2022
Arrived on site for dishwasher not draining . Found drain loop too low on sink drain . Cleaned out blockage at end of drain hose . Ran diagnostics and couple normal washes to flush hose out . All checks normal with unit . Also recommended running a clean cycle with washer magic. No water leaks detected at time of service.
We serviced a
KENMORE DRYER
Model 796.9107231
Near Austin, TX 78729
Wesley
Job Details: 04/27/2022
Arrived onsite for not drying well I shorter sensor cycles and found unit with symptoms of poor airflow. Advised customer that no other obvious issues presented themselves except the long duct to the roof had never been cleaned and seemed to be restricting good airflow which can cause sensor problems and long dry times. Cleaned probes for better performance.
We serviced a
AMANA RANGE
Model AGR4230BAW2
Near Austin, TX 78705
Scott
Job Details: 04/27/2022
"Arrived on site for oven not heating and right front burner not igniting . Found loose wire connection on oven igniter , cleaned connections and reinstalled connection. Ran preheat , all checks normal with oven . Found igniter support had rusted apart and igniter had fallen down . Igniter is still in working order ,will need just support . No gas leaks detected at time of service. ; ordrng 1 WPW10278150 (Igniter clip)"
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Manor, TX 78653
Joe Z
Job Details: 04/27/2022
"Arrived onsite for Once you select start, the machine clicks but does not begin spinning to dry clothes. Upon arrival tested unit and control would just click. Have correct polarity. Thermal fuse is good.Control is sending 120 to motor. Door switch is good. Motor is not homing out ohm out properly. Only getting .20 ohms. Need to replace motor. The motor on van is damaged and cannot be used. Need to order another motor. Office to reschedule. Office to reschedule ; O-emld tckt"
We serviced a
KENMORE DRYER
Model 110.6163361
Near Manor, TX 78653
Joe Z
Job Details: 04/27/2022
Arrived onsite for MAKING A REALLY LOUD SQUEALING NOISE --STILL RUNS AND DRIES THE CLOTHES . Upon arrival tested unit and unit makes a screeching sound. Found pulley seized and supports beginning to be hard to turn. Need to replace supports and belt pulley.. Replaced all 5 support wheels and belt pulley assembly w/ bracket. Tested unit and unit operates as designed . Job complete
We serviced a
JENN-AIR VENTHOOD
Model JVR0436HS0
Near Briarcliff, TX 78669
Brandon
Job Details: 04/27/2022
"Arrived on site to inspect unit for proper suction, unit tested good and is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC3
Near Spicewood, TX 78669
Brandon
Job Details: 04/27/2022
"Arrived on site to inspect unit for not heating, found air flow error code even though air flow tested good, I checked thermistor, thermistor tested good, found failed control, ordering control; ordrng 1 WPW10739350 (Control)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Spicewood, TX 78669
Brandon
Job Details: 04/27/2022
"Arrived on site to inspect unit for not producing ice, found unit outside, I ran all diagnostic tests, unit tested good, found kink in drain line, i repositioned drain hose, unit tested good."
We serviced a
GE REFRIGERATOR
Model ZIRP360NHARH
Near Spicewood, TX 78669
Brandon
Job Details: 04/27/2022
"Arrived on site to inspect unit for not cooling, found compressor running, condenser fan running, evaporator fan running, found weak frost pattern on evaporator, this unit is still within sealed system warranty
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Austin, TX 78747
Brandon
Job Details: 04/27/2022
"Arrived on site to replace hinges due to door popping open, after replacing, door was still popping open. Ordering door frame, panel, catch, strike and inner door. ; ordrng 1 WPW10459661 (Door panel) and 1 W11039169 (Door) and 1 W11087235 (Inner door) and 1 Cnote (Office to reschedule) and 1 W10675495 (Strike)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPSO
Near Leander, TX 78645
David S
Job Details: 04/27/2022
Arrived on site for cooktop burner not igniting. I inspected the dishwasher and found the unit not filling and spraying. I found the low spray arm detached. I reattached the spray arm. I found the harness to the fill valve damaged. I repaired the harness. I tested the unit and found it working properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fischer, TX 78623
Andrew
Job Details: 04/27/2022
"Arrived on site to replace right side FC rail. Replaced rail, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/27/2022
Arrived on site to test unit for not heating. Customer stated he was under the impression repair would be covered per customer service. Advised to contact whirlpool to get P&L as it is not showing. Job complete.
We serviced a
FRIGIDAIRE OVEN
Model FFES3026TSC
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/27/2022
"Arrived on site to test unit for control not responding. Cooktop functioning as designed. Found control receiving proper voltage but not responding. Replaced control and overlay, tested unit, unit now working as designed.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/27/2022
Arrived on site to test unit. Customer stated unit has been working great and called to put work order in for microwave not range. No service required for range. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/27/2022
"Arrived on site to replace all leds per service pointer W11606409. Replaced all 12 lint modules, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near New Braunfels, TX 78132
Andrew
Job Details: 04/27/2022
Arrived on site to test unit for loud gurgling noise. Was unable to replicate issue but advised customer unit will make strange noises from ice to time while defrosting and cooling. Unit is running as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/27/2022
"Arrived on site to test unit for no ice production. Found bin full of water and ext drain pump not engaging. Was able to get pump to engage but will need replaced. Also found reservoir drain pump not engaging. Excessive build up present and corrosion on components. For proper repair will need to replace pump harness, recirculating pump, reservoir drain pump, grid cutter for harness corrosion, WL sensor, pump bracket, reservoir pan, water tubes, bin thermistor and external drain pump. Will need autho for parts and 2-hr on return visit. Office to reschedule. ; ordrng 1 W10825875 (Ext drain) and 1 W10489129 (Pump bracket) and 1 W11542868 (Reservoir drain) and 1 W10837384 (Water pan) and 1 W10863947 (Dispenser tube) and 1 WP2185625 (Water slide) and 1 WPW10511923 (Bin thermistor)"
We serviced a
LG WASHER
Model WM3270CW
Near New Braunfels, TX 78132
Andrew
Job Details: 04/27/2022
"Arrived on site to test unit for error code OE(not draining). Verified seized drain pump. Replaced pump, tested unit,unit now working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2022
Arrived onsite for irregular ice production. Found unit icemaker contacts dirty and not always completing cycles.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Kevin
Job Details: 04/27/2022
"Arrived on site and inspected dishwasher and found loose connection to heating element, after reconnecting it dishwasher is operating properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Austin, TX 78737
Kevin
Job Details: 04/27/2022
"Arrived on sites and found no rinse aid in dispenser, customer has some on hand and after filling it ran a diagnostics. Dishwasher is operating properly and heating element is on at the end of the cycle. Discussed differences between drawing expectations on each cycles, how metals ceramics and glass will dry versus plastic. Discussed correct detergent usage and placement of detergent pods. Recommended running hot water at sink before beginning a dishwasher cycle, dryer is operating as intended, job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78745
Kevin
Job Details: 04/27/2022
"Arrived on site and inspected washer and found power cord is cut, took one picture. Replaced power cord diagnose by previous technician and insured washer is operating normally by running a calibration cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78749
Kevin
Job Details: 04/27/2022
Will need to reschedule customer is not home will need two technicians; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model JJW2730WS02
Near Austin, TX 78735
Kevin
Job Details: 04/27/2022
"Arrived on site and inspected double oven and found top cooling fan is rattling and in less than two minutes error code is given for fan speed. after replacing it both ovens are heating properly and reached preheat temperature in expected amount of time. Sent a short video to KV/service management of both ovens heating. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Austin, TX 78735
Kevin
Job Details: 04/27/2022
"Arrived on site and inspected dishwasher and found wash motor is leaking. after replacement began cycle again and leaking has stopped, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Austin, TX 78747
Kevin
Job Details: 04/27/2022
"Arrived on site and found water dispenser is not working, ice is still being produced. Also found door seal on right hand side is torn and will need to be replaced no pre-screened parts on call. Will order everything needed.; ordrng 1 W11043013 (Valve) and 1 W11346622 (Reservoir) and 2 W10830274 (Door gasket)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Buda, TX 78610
Kevin
Job Details: 04/27/2022
"Arrived on site and found saved error code 4/3, ran a diagnostic cycle and wash motor isnt running. Replace control board and wash motor and dishwasher is now progressing through a cycle properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78753
Scott
Job Details: 04/27/2022
Arrived on site for f5 error code . Found lid is separating apart . Causing lid to not properly close causing latch error . Ordering lid .no water leaks detected at time of service.; ordrng 1 W10843976 (Lid)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Scott
Job Details: 04/27/2022
"Moved unit to apt 1108 .Arrived on site, replaced mag,cap and fuse . Tested unit . Unit is now heating to WP specs . Job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78723
Scott
Job Details: 04/27/2022
"Arrived on site to replaced lid . Before repair checked stator . Found a lot of oil covering stator and leaking for gearcase . Also found tub bouncing , will need suspension . Didnt install lid . Will need AUTHO for gearcase , lid , stator , rotor ,slider , clutch . Suspension . ; ordrng 1 W11134159 (Gearcase) and 1 W10817398 (Clutch) and 1 W10897040 (Rotor) and 1 W10897050 (Stator) and 1 W10734521 (Slider) and 1 Autho"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78721
Scott
Job Details: 04/27/2022
"Arrived on site for no cool fridge . Fresh is room temp. FZ 52 . Compressor running , high amp draw . Found just cap tube only getting frost . Ordering compressor,evap, uv drier , service port. 3 hrs weigh . No water leaks detected at time of service . Call to set return. ; ordrng 1 Uvdrier and 1 Serviceport and 1 W10507884 (Compressor) and 1 WP2188822 (Evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78701
Scott
Job Details: 04/27/2022
Arrived on site to replace bottom FZ door . Ser dosnt match with unit in 808. Construction thinks it may have been swapped out bye JB hunt . Talked to EB. No repairs were made today . Job complete Quick pic on fridge in unit . No water leaks detected
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78703
Scott
Job Details: 04/27/2022
"Arrived on site for washer not draining . Ran diagnostics got long drain error code . Activated drain pump , never came on . Found broken wire to drain pump . Respliced molex connection . Reran diagnostics all checked normal . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78704
Scott
Job Details: 04/27/2022
"Unit 708 Arrived on site for dishwasher not filling . Found unit would fill , but not wash ran diagnostics and got error codes 4-3, 5-1, wash motor not coming on . Checked and found correct voltage. Replaced sump and motor . Reran diagnostics all checked normal . No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2022
Arrived onsite for not completing cycles and getting worse and found unit with unresponsive irregular console behavior. Replaced console and reset unit. All checks good. Unit is now operating as designed advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Austin, TX 78758
Wesley
Job Details: 04/27/2022
Arrived onsite for not completing a cycle tested and found communication error code f6e1 and ui responsive but components would activate. Ordering control and ui to repair. Controls must be installed separately if both are needed to ensure proper model recognition. ; ordrng 1 W11543996 (Control) and 1 W11478519 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Cedar Park, TX 78613
Vincent
Job Details: 04/27/2022
"Arrived on site to inspect refrigerator lights not working, Inspected unit and work area. Tested freezer light with jumper and found faulty light. Replaced old light on freezer with new one and unit is now operating as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Cedar Park, TX 78613
Vincent
Job Details: 04/27/2022
"Arrived on site for icemaker not working on refrigerator, inspected unit in work area. Tested icemaker and icemaker was not harvesting. Found ice building up behind the icemaker housing removed icemaker housing in and removed all ice buildup. Disassembled the icemaker and found the icemaker was overfilled causing water run to the back of the icemaker housing and freeze up. I replaced the icemaker with a new one, tested icemaker and is now operating as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Vincent
Job Details: 04/27/2022
"Arrived on site for dishwasher not working, inspect unit and work area. There was no power at all to unit , removed kick plate and checked connections and found the main power source connector improperly installed. Fixed the wire connectors and installed correctly. Set unit in diagnostics and ran a diagnostics cycle. Unit is operating as designed, no water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Vincent
Job Details: 04/27/2022
"Arrived on site to install previously diagnosed parts. Tested unit and is now operating as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Austin, TX 78717
Vincent
Job Details: 04/27/2022
"Arrived on site for dishwasher leaking, inspected unit and work area. Entered in diagnostics and found stored codes F8E1 F6E4 F5E1. tested unit and found a fourth drain pump. Replaced pump and tested. Unit is now operating as designed. No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EW00
Near Austin, TX 78757
Wesley
Job Details: 04/27/2022
Arrived onsite for oven responsive but not heating. Reset breaker. No change. Tested incoming voltage on the incomin*hot line and found L2 shorted and only had 19vac to ground. Advised customer that an electrician will be needed to establish the short and provide repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY00
Near Round Rock, TX 78681
Vincent
Job Details: 04/27/2022
"Arrived on site for refrigerator not making ice, inspected unit and work area. Tested icemaker and icemaker would not harvest it was stuck.Unit is now operating as designed no water leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, TX 78626
Vincent
Job Details: 04/27/2022
"Arrived on site for refrigerator not making ice, inspected unit and work area. Tested temperatures and they are good. Set unit in diagnostics and tested icemaker in harvest mode and passed. I then tested water dispenser and no water was dispensing. The water fill tube has frozen and causing it not to make ice. Control is sending the correct voltage for the heater. To fix the issue FC door will have to be replaced.No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Georgetown, TX 78626
Vincent
Job Details: 04/27/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temperatures FC 1? RC 29?. Inspected unit and found oil all around gasket on fresh food door, CX had a jug of oil above refrigerator and was leaking down to the gasket causing the door to never seal correctly. I wipe down the gasket and reform it with my heat gun and also did the same to freezer. Advised CX to remove jug and also to defrost unit so it can operate properly. Temperatures where also set incorrectly I set them to factory. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78753
Joe Z
Job Details: 04/27/2022
Are onsite to install previously diagnosed parts upon arrival the customer did not peak any English and asked me to re diagnose unit. He said that he no previous tech could not communicate with each other. He said the unit operates unbalanced every now and then . I ran unit through diagnostics components test. All 3 spin speeds operate as designed with no shaking or no sounds. I raised the unit an did not find a single sign of oil leaking. The customer said there has not been any issues since our last visit. I then asked the customer to demonstrate how they are loading unit. I determined that it is with certain articles on certain load selections that the customer is not loading properly. The customer said he will load articles the way I demonstrated and give that a try. Customer also noted that there is not enough water washing larger loads. I showed him how to change water settings. Customer will call back if there are continued issues. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78757
Joe Z
Job Details: 04/27/2022
"Arrived onsite for The fan does not cut off until the machine is opened or press the cancel button a few times. Upon arrival customer pointed out fan running since 12:30pm. Upon researching unit, found that it is normal for this Pro drying unit to take up to 8 hours for fan to stop unless interrupted. Ran diagnostics and did not get error codes. Called techline for assistance and system is down. Contacted SW and also mentioned what I had found during research. Customer will monitor unit and check that unit will shut off by 8 hours. There is no repairs to make at this time. No leaks present at this time. Job complete"
We serviced a
KENMORE WASHER
Model 110.168825
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/27/2022
"Arrived on site for washer not draining. Inspected unit and work area. Gained access to lid switch and bypassed circuit. Found failed lid switch. Tested all other operations and found agitator dogs worn out. Will need to replace lid switch and dogs. Removed failed parts and installed new. Tested operation. All tested good, no water leaks detected during service.
We serviced a
GE REFRIGERATOR
Model DSE25JSHECSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/27/2022
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found bell arm in off position and not rotating forward to on position. Will need to replace ice maker assembly to repair. Removed failed ice maker and installed. Assembled unit and monitored ice maker cycle. All tested good, no water leaks detected during service.
We serviced a
GE REFRIGERATOR
Model GSH22KGMBWW
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/27/2022
"Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found FC evaporator fan operating and good temperature in FC. Gained access to damper control and temperature sensor. Found damper door in closed position. Gained access to control and measured RC sensor and found out of range. Removed failed sensor and installed new. Monitored damper operation and found opening. All tested good, no water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/27/2022
"Arrived on site for dishwasher not dissolving soap. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and found wash motor not activating. Measured voltage to motor and found correct. Found failed wash motor, will need to replace sump to repair. Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. Found unit operating as designed, no water leaks detected during service.
We serviced a
LG DRYER
Model DLEX3700W
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/27/2022
Arrived on site for dryer not heating. Customer stated sometimes unit would heat on time dry. Inspected unit and work area. Measured incoming voltage and found correct. Tested operation to verify failure and found unit heating. Disassembled unit and measured resistance on moisture sensor while connecting conductor and found closed circuit/ correct. Disassembled vent housing and found clogged with lint. Removed lint and tested operation. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/27/2022
"Arrived on site for washer making loud noise in spin mode. Customer had recording of noise and sounded like playing card on bike spokes. Performed diagnostics mode and checked fault codes, none stored. Ran automatic test cycle and no abnormal noises occurred. Ran manual spin cycle and no abnormal noises occurred. Removed back and checked for abnormal wear and tear. Ran a load of towels through wash cycle and canceled out and ran drain and spin cycle. Removed water from unit and checked filter housing and found clear. Found unit operating as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Andice, TX 78628
Jonathan S
Job Details: 04/27/2022
Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Checked drain line connection to garage disposal and found clear. Removed standing water from unit and checked drain pump housing. Found minor particles in housing. Tested operation and found slow drain. Removed drain line from sump housing and found particles causing check valve not to open. Cleaned check valve and tested operation. Found unit draining as designed. Performed diagnostics mode and monitored test cycle. Found unit operating as designed. No water leaks detected during service. Spoke with customer on dishwasher cleaner and soap usage.
We serviced a
GE REFRIGERATOR
Model GFE28HMHFES
Near McGregor, TX 76657
Jonathan M
Job Details: 04/27/2022
"Arrived on site for a refrigerator that is making a loud noise and is not cooling. Inspected unit and work area. The customer advised that fresh food fan had made a noise for two days and then it completely stopped. Advised that hes already had three fresh food evaporator fans replaced with this thing and it was making a similar noise to when hes had to replace all of them. I inspected the unit and could not replicate the sound. Took temperatures of the refrigerator and freezer sections and found the fresh food section at 37?F. Found the freezer section at 0?F. Remove the evaporator cover for the fresh food section and checked for any signs of a defrost issue. Cannot find any defrost issues going on at this time. Inspected the fresh food evaporator fan and did not find any issues with the fan itself. Spoke to PR and was advised that because we could not replicate the issue and the unit is working and cooling as designed, there is not a true way to tell what went wrong for the two days that it was making the sound. Advise the customer to keep an eye on the unit and to take a video if possible if this issue returns. Call complete."
We serviced a
GE RANGE
Model JGSS66SEL3SS
Near Austin, TX 78704
Kevin
Job Details: 04/26/2022
Arrived on site to replace socket and found new one is broken will need to re-order. Sent picture to KB/parts; ordrng 2 WB08T10026 (Socket)s
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Austin, TX 78704
Kevin
Job Details: 04/26/2022
"Arrived on site and inspected washer and found door latch is not operating. after replacement washer will complete a diagnostic cycle and latch is operating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78754
Joe Z
Job Details: 04/26/2022
"Arrived onsite for Washer leaks while on rinse cycle. Upon arrival tested unit and found water leaking from outer tub. Uploaded picture to SD. Need to replace outer tub. Ordering outer tub, hub, and wash plate. Will need 2 hours for repair. Office to reschedule ; ordrng 1 W10371566 (Outer tub) and 1 W10528947 (Hub) and 1 W11397111 (Wash plate)"
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Austin, TX 78704
Kevin
Job Details: 04/26/2022
Arrived on site and found pre-ordered part has small scuffs and dent on one side. Took pictures and sent them to KB/parts. A new one will need to be ordered.; ordrng 1 W11491749 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Elgin, TX 78621
Joe Z
Job Details: 04/26/2022
"Arrived onsite for SxS Refrigerator Ice Dispenser When pushing lever to dispense Ice, the breaker tripps.every time. Upon arrival tested unit and breaker tripps everytime ice is called for. Replaced ice dispenser door assembly and unit continues to Tripp breaker. Called SW for assistance. SW recommended checking auger motor. I disconnected Auger motor and unit did not Tripp breaker. Need to order auger motor. Office to reschedule ; ordrng 1 W11310391 (Auger motor) and 1 W11310391 (Dispenser motor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Austin, TX 78754
Joe Z
Job Details: 04/26/2022
"Arrived onsite for MW NOT HEATING. Upon arrival test unit by heating cup of water. and unit did not heat. Checked interlocks and interlocks are good. Need to replace high voltage parts. Replaced capacitor,diode,and magnetron. Test unit by heating cup of water. Water heated. Unit operates as designed. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW02
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2022
Arrived to inspect cooling issue. I found the evaporator visibly filled with frost and impeding airflow. The sealed system was cooling and the evaporator fan was working. I tested the defrost element via resistance check and it showed 35.4 ohms and then verified line VAC (123) being sent through the circuit in service test mode. I advised the CX to defrost the unit for 48 hours and also to use towels area under it to soak up and spilled water. No water connections to unit. CX will intact us if there are further issues.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Seguin, TX 78155
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for no power, tested unit found unit receiving proper voltage but nothing is lighting up, removed console found loose ribbon connection, secured connections, customer stated that when the unit did work it would shut down after 2.5 minutes, ran unit for 3 minutes, no issue, customer cooked his dinner for 3.5 minutes, unit is running as designed, job complete ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78754
Joe Z
Job Details: 04/26/2022
Arrived onsite to install previously diagnosed parts. Replaced blower and control. Tested unit by heating oven to 350. Unit heated correctly. No gas leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Vincent
Job Details: 04/26/2022
"Arrived on site to install previously diagnosed parts. Removed old door and replaced with new one. Used my heat gun to reform gasket on new door, advised CX to leave door closed minimum 6hrs to let gasket form properly. No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Georgetown, TX 78633
Gerry C
Job Details: 04/26/2022
Arrived to instal previously diagnosed and ordered part. I removed the failed outer glass assembly and installed the replacement. I tested and the door had full operation and the dangerous sharp edges were no longer an issue. No gas leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Seguin, TX 78155
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for no cool, tested unit found evaporator frozen over and fan not running, defrosted evaporator, heater is good, need evap motor, evap harness, and thermistor ; ordrng 1 W11405276 (Evap fan harness) and 1 WP2315549 (Fan motor) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near McQueeney, TX 78123
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for ice maker leaking, tested unit found ice bucket has a solid block of frozen water, removed ice maker found frozen pour cup sod out ice and found a piece of Styrofoam blocking the pour cup, put ice maker back together ran it through diagnostics cycle, IM completed cycle and filled with water, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Berlin, TX 78155
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for water leak, tested unit found no signs of water leak under unit, customer stated that leak is coming from right side of door, noticed that unit is leaning forward and not leveled, leveled unit inspected gasket, ran unit at normal wash for 5 min, no leaks, at this time the unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for ending cycle prematurely, tested unit found rotor came loose causing rotor to skip, added thread locker, secured screw, put unit through diagnostics cycle, all components checked out, customer also has a stuck UI key error, advised customer that UI could be going bad causing this issue issue of ending cycles early, if this issue continues customer will consider buying a new unit, job complete"
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near Austin, TX 78741
Tyler L
Job Details: 04/26/2022
"Arrived on site for complaints of not draining and not turning on. Found unit unplugged. Plugged in and power came back on. Found the temperature settings button will not respond. Found unit will not drain. Can hear the drain pump humming. Used vacuum to remove all standing water. Tried to run a cycle and it would not advance. Will need drain pump, control, and UI. ; ordrng 1 W10536869 (Pump) and 1 326048437 (UI) and 1 326048436 (Control) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78741
Tyler L
Job Details: 04/26/2022
"Arrived on site for complaints of hissing noise. Found no stored error codes. Ran factory cycle unit passed. Inspected geargase area and found oil coming out of the geargase. Ordering parts, office to reschedule.; ordrng 1 W10752283 (Wash plate) and 1 W10752187 (Bolt) and 1 W11423758 (Gearcase) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Austin, TX 78744
Tyler L
Job Details: 04/26/2022
"Arrived on site for complaints of possible gas leak, stovetop burner issues, and broken knobs. Inspected all gas lines for leak with bubble solution. Did not find any leak. Checked all burners and found them all working properly except the front left. Front left burner has the wrong orifice. Flames are very high and yellow. Found all knobs broken and/or missing. Advised customer that knobs are not covered under warranty. Ran oven up to 350 and monitored, found no issues with heating. Will need conversion kit to complete repair.; ordrng 1 W11126047 (Conversion kit) and 1 W10885072 (Manifold)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78744
Tyler L
Job Details: 04/26/2022
"Arrived on site for complaints of error code. Found F8E1 error for valve failure. Ran test cycle 12 in service mode and monitored water coming in. Unit completed cycle with no issues. Cleared error code and ran normal wash and monitored. No issues at this time. If issue continues we will need a 2 man 2 hour, and both inlet valves and the control. Job complete."
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near West Lake Hills, TX 78746
Kevin
Job Details: 04/26/2022
"Arrived on site and inspected dryer and found it is heating but only up to 100?, disassemble dryer and found heating element tunnel has fallen out the back and is blowing all the hot air into the base of the unit. Reset it and after reassembling took a picture showing internal heat over 140?. Airflow is good with dryer pulled forward however when it has pushed back there is a recess that he drops into and this crush is the vent hose. Dryer being on level ground not in a recess would be preferred.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78703
Kevin
Job Details: 04/26/2022
"Arrived on site and replaced all parts diagnosed on previous visit, after reassembling start a dishwasher on the normal cycle and sent a short video to KB/service management. Leaking observed on previous visit has stopped, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for no ice, tested unit found ice bucket has ice , put ice maker through diagnostics, ice maker completed cycle and filling with water , at this time the unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near New Braunfels, TX 78130
Andrey
Job Details: 04/26/2022
"Arrived on site to test unit for not cooling, tested unit found compressor pulling 18 amps and for 5 seconds and shutting down, replaced start device and capacitor, attempted to start now compressor pulling 6.45 amps and buzzing and screeching very loud and over heating start device and shutting down after 10 seconds,will need sealed system preformed to fix issue, need compressor, evaporator, nitrogen, 600 kit, access valve and dye drier, requesting 2+ hour on return visit, ordering parts office to reschedule ; ordrng 1 W11578004 (Evaporator) and 1 W11504419 (8/7 NR AL 00) (Suction Line to Evaporator)) and 1 W11504449 (4/2NRAL00 (Capillary Tube to Evaporator)) and 1 W11370574 (Compressor) and 1 W11504415 (8.5/8 NR MS 00 (Suction Tube to Compressor)) and 1 W11504431 (7/5NRMS00 (High Pressure Side to Compressor)) and 1 W11506619 (8NKMS00 (Process Tube to Compressor)) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 LOCRing (LOC Ring)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Buda, TX 78610
Tyler L
Job Details: 04/26/2022
Arrived on site for complaints of water leaking. Found small water leak at drain hose. Installed new hose and the leaking stopped. Entered service mode and ran tests. Unit functioning as designed with no water leak. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Kevin
Job Details: 04/26/2022
"Arrived on site and found switch harness is bad, after replacing it range is operating normally. Reported to safety team, job complete Safety SR 7733484513"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Austin, TX 78757
Kevin
Job Details: 04/26/2022
"Arrived on site inspector dryer and found bad centrifugal switch on motor, after replacement dryer is working properly, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP0
Near Moody, TX 76557
David Z
Job Details: 04/26/2022
"Arrived on site to diagnose refrigerator that was not dispensing ice sometimes. Customer said several cubes seemed like they were getting stuck together. Tested unit and found ice stuck in the dispenser flap. Advised customer when ice gets stuck, then the ice in the bin melts together due to the warm air leak, and causes difficult dispensing. Advised they let off the dispenser paddle slowly to make sure nothing gets trapped, and to regularly empty the ice bucket to remove anything clumped. Unit tested good at this time. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Temple, TX 76504
David Z
Job Details: 04/26/2022
Arrived on site to diagnose washer with lid not latching. On arrival found strike was broken off and stuck in the latch. Ordering new strike to resolve. Bringing control and latch to make sure they test good after strike repair. Return visit set for 5/2. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Temple, TX 76502
David Z
Job Details: 04/26/2022
"Arrived on site to diagnose refrigerator having issues with door closing. Examined unit and found mullion unseated and nit making good contact with the guide. Found unit was also unlevel. Made adjustments to mullion, leveled unit, adjusted left hinge and retested. Found better contact being made and mullion not popping out. Recommended using food safe grease on closing guide for less friction.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Temple, TX 76504
David Z
Job Details: 04/26/2022
"Arrived on site to diagnose washer that is not spinning out clothes and taking extended periods of time to even wash them. Ran unit and found control would drop voltage and recycle pretty consistently, even when just trying a drain and spun. Lights would blink out and reset. Checked motor and cap and found within limits, no failure there. Replaced control and tested. Found all functions working as designed with no issues. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Temple, TX 76502
David Z
Job Details: 04/26/2022
"Arrived on site to diagnose refrigerator that was building ice in the FC under bottom drawer. Examined unit and found drain had frozen over. Removed rear drain tube and found it blocked. Blew out and cleared drain tube. Steamed out the small amount of ice remaining. Unit now draining as designed.
We serviced a
MAYTAG DRYER
Model WED9600TW0
Near Cedar Park, TX 78613
Kimo
Job Details: 04/26/2022
Arrived onsite for dryer not tumbling or heating. I installed belt and found it good. I checked for power at the control and found that it was getting 120vac. And still the dryer will not tumble. Will return with control. Office to reschedule.
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Cedar Park, TX 78613
Kimo
Job Details: 04/26/2022
Arrived onsite for dryer not heating. Upon inspection I found that heating element showing open along with thermistor; ordrng 1 WP3387747 (Element) and 1 8577274 (THERMISTOR)
We serviced a
WHIRLPOOL WASHER
Model WTW5590SQ0
Near Leander, TX 78641
Kimo
Job Details: 04/26/2022
Arrived onsite to install previously designed parts. Upon inspection I found that I was sent with the wrong switch I am ordering corrected switch. ordrng 1 WP8318084 (SWITCH-LID)
We serviced a
LG VENTHOOD
Model LMHM2017ST
Near Pflugerville, TX 78660
David S
Job Details: 04/26/2022
Arrived on site microwave not heating. I inspected the unit and work area. I gained access to the switches and found them not changing position when actuated. I tested the magnetron and found it in good condition.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HB4
Near Pflugerville, TX 78660
David S
Job Details: 04/26/2022
Arrived on site to install new microwave door. I installed the new door and tested the microwave. I found it working as designed. Job complete.
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Pflugerville, TX 78660
David S
Job Details: 04/26/2022
Arrived on site for oven not heating above 245. I inspected the unit and work area. I gained access to the diagnostics and tested the oven temp sensor. I found it reading properly and changing it temp with heat. I ran a bake and found the broil turning on but the bake element not. I am ordering the bake element and control. The office will reschedule when we have eta on the parts.; ordrng 1 WPW10207398 (Bake element) and 1 WPW10119143 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
David S
Job Details: 04/26/2022
"Arrived on site for dishwasher beeping and flashing. I inspected the unit and work area. I found fault codes for the float switch. I found water in the tray. I cleared the water out and found the unit leaning forward. I loved the unit and ran a diagnostics cycle, I found no leaks present. Job complete."
We serviced a
WHIRLPOOL COMPACTOR
Model KFCP02IRWH1
Near Pflugerville, TX 78660
David S
Job Details: 04/26/2022
Arrived on site for compactor not stoping. I inspected the unit and work area. The customer demonstrated what the unit was doing. I removed the console and found the knob broken. I gained access to the top directional switch and found it it changing positions..; ordrng 1 WP9871799 (Knob)
We serviced a
KENMORE WASHER
Model 110.2080299
Near Cedar Park, TX 78613
David S
Job Details: 04/26/2022
"Arrived on site for washing machine not spinning. I inspected the unit and work area. I tested the unit and found the motor coming on but the transmission not spinning. I gained access to the motor and found the transmission coupler broken I removed the motor and spun the transmission by hand. I found it working as designed.. I installed the new coupler and reassembled the unit. I retested it and found it working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Leander, TX 78641
David S
Job Details: 04/26/2022
Arrived on site for washing machine being out of balance. I inspected the unit and work area. I gained access to the shocks and found them rusted and not holding pressure. I replaced all 4 shocks and ran a drain and spin with a large blanket. The basket was stabilized the entire time. Job complete.