Near Dripping Springs, TX 78620
Brandon
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site for customer complaint of unit leaking from filter area, found leak coming from filter housing, I replaced housing, unit tested good, no leaks."
Near Driftwood, TX 78619
Brandon
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of knocking noise, ran test 25, ice maker, found failed ice maker making noise. I replaced ice maker, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details: 06/23/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not changing time and not starting a bake cycle, found UI console not responding, I replaced console, unit tested good."
Near Kyle, TX 78640
Leonardo
Job Details: 06/23/2020
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for no power. Test unit and found melted terminal block and wires. Replaced harness with terminal block and advised customer to order new power cord
Near Killeen, TX 76542
Al
Job Details: 06/23/2020
REFRIGERATOR LG LMXS30776S/01 "Arrived to inspect LG French door refrigerator not cooling.Confirmed the complaint and found the compressor and condenser fan operating.Unit was approximately 65 degrees in both sections.Unit will require a sealed system repair, tech, compressor, control module, authorization and 2 hours.Ordering research for any additional parts needed for LG sealed system.Unit has been worked on and unit seems to be out of R134A.Photographed the compressor area, see SD pics.Needs more work.Office to reschedule with customer ; ordrng 1 CJT30000002 (CONTROL MODULE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 TCA38151706 (COMPRESSOR )"
Near Temple, TX 76502
Jonathan
Job Details: 06/23/2020
WASHER MAYTAG MVW6230HW0 "Arrived on site for washer that is intermittently tripping the breaker. Inspected unit and work area. Customer advised that 50% of the time the unit does not trip the breaker but the other 50% it will trip the breaker halfway through the cycle. Placed unit and service diagnostics and found no stored error codes. Ran unit through an auto test and unit ran as designed without tripping the breaker. Placed unit in a high speed spin test for over a minute and unit ran as designed. I called Techline and spoke to Austin Sr# 7728133632. He advised that if the issue was inconsistent and we were able to run everything through diagnostics, there is not a short in the system because it would do it every single time. He advised the issue is something electrical going to the unit whether it was on a GFI or AFI breaker or the customer has a weak breaker. He advised me to have the customer have an electrician out to fix their electrical and make no repairs. Call complete."
Near , TX 78676
Brandon
Job Details: 06/23/2020
RANGE UNKNOWN RGV2-486GDN "Arrived on site for customer complaint of griddle not working, I installed valve ordered by previous tech, griddle still did not work. Called techline, found out this model is a natural gas model according to Fisher and Paykel. Ordering orifice for griddle to convert to LP. Customer also complained about cooktop burners being high even on low, returning tech needs to check regulator plungers. ; ordrng 1 210692 (ORIFICE) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Dripping Springs, TX 78620
Robert
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived on job for complaints of warm temperature in refrigerator. Found no air movement fan not working. After replacement test operation air flow good.
Near Austin, TX 78738
Robert
Job Details: 06/23/2020
WINE COOLER JENN-AIR JUW24FRARS00
Near Austin, TX 78737
Brandon
Job Details: 06/23/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit coming on by itself, shutting off by itself, beeping randomly, and not being able to set cook time. Found failed console, I replaced console, unit tested good."
Near Austin, TX 78737
Robert
Job Details: 06/23/2020
WASHER MAYTAG MVWB835DW4 Arrived on job to replace basket and gearcase. After replacement test operation and run calibration. No leaks detected at time of service.
Near Wimberley, TX 78676
Brandon
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of unit not cooling in fresh food section, and ice build up on back wall. Found unit was not defrosting properly, defrosted unit, called TL, found new service pointer W11092686E updated in February 2020, ordering parts from service pointer as recommended by TL. ; ordrng 1 212643 (sealer-gum) and 2 2185788 (clamp)s and 1 W10695459 (module)"
Near Hays, TX 78610
Leonardo
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found bad drain pump and clogged drain hoses. Replaced drain pump and cleared drain hoses test unit and unit test good job complete
Near Wimberley, TX 78676
Brandon
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for customer complaint of microwave not powering on, found failed door switches and fuse blown. I replaced interlocks, upper and lower, as well as fuse, unit tested good."
Near Austin, TX 78749
Leonardo
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL ADB1400AGW0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
Near Driftwood, TX 78619
Brandon
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit leaking, found leak coming from fitting, ordering part. ; ordrng 1 WP2304888 (fitting)"
Near Austin, TX 78737
Leonardo
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to test unit for no display. Test unit and found bad display board. Replaced display board test unit and unit test good job complete.
Near , TX 78738
Robert
Job Details: 06/23/2020
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on job for complaints of grease dripping and vibration. Found the grease trap working properly preventing grease from coating inside of vent and vent motor. Vibration normal amount no rattling noise or visual movement. Customer is concerned the vibration can be felt at cabinet to left of vent but no known damage to cabinet at this time.
Near Austin, TX 78704
Eman J.
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived onsite for refrigerator door damaged. Tested system. Found right foot damaged. Replaced refrigerator door. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78702
Eman J.
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave door rusting. Tested system. Door indeed rusting. Replaced microwave door. Tested system. Everything works as designed. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/23/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not heating. Found dryer heating normally however air movement not good. Removed vent from dryer and air flow good. Reconnect vent and check at point exhaust from home and very low amount of air flow. Inform customer of issue.
Near Austin, TX 78702
Eman J.
Job Details: 06/23/2020
OVEN JENN-AIR JGS8750BDW Arrived onsite for oven light not working. Tested system. Found oven light faulty. Replaced light. Tested system. Everything works as designed. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/23/2020
WASHER MAYTAG MVWB835DW4 Arrived on job to replace console previously installed was cracked. Confirmed damage and replaced.
Near Austin, TX 78717
Paul
Job Details: 06/23/2020
RANGE WHIRLPOOL WFE515S0JS0 (Tg) Arrived onsite for a damage range. I found the control panel dented on both sides at the top. I took pics and replaced the panel. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of water in bottom on refrigerator. Unit not draining properly then freezing and leaking out front. I’ll need two hours to complete repairs on return. Please send RJ. ; ordrng 1 W11084807 (extension)
Near Austin, TX 78717
Paul
Job Details: 06/23/2020
RANGE WHIRLPOOL WFE515S0JS0 (Tg) Arrived onsite for a damage range. I found the control panel dented on both sides at the top. I took pics and replaced the panel. Call complete.
Near Austin, TX 78717
Paul
Job Details: 06/23/2020
RANGE WHIRLPOOL WFE515S0JS0 (Tg) Arrived onsite for a damage range. I found the control panel dented on both sides at the top. I took pics and replaced the panel. Call complete.
Near Austin, TX 78747
Leonardo
Job Details: 06/23/2020
OVEN WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Ordering new board W11122536 reschedule . ; ordrng 1 W11122536 (CONTROL BOARD )
Near Austin, TX 78731
Paul
Job Details: 06/23/2020
ICE MACHINE KITCHENAID KUIX505ESS2 (Tg) Arrived on site for ice machine. Found that reservoir pump wasn’t running due to its harness connector being corroded badly. Cleaned harness connection up and tested the unit and found reservoir drain cap not tightened enough and tightened it. Watched unit run a full cycle and make a slab of ice. Call complete
Near Austin, TX 78747
Leonardo
Job Details: 06/23/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for glass separating. Will need new front glass W11249559. Rescheduled ; ordrng 1 W11249559 (FRONT GLASS PANEL)
Near Austin, TX 78739
Leonardo
Job Details: 06/23/2020
DISHWASHER GE GDT720SSF4SS Arrived on site to replace spray arms and conduit. Replaced part and fund adapter conduit for bottom spray arm broken. Will order new adapter conduit WD18X21914 rescheduled ; ordrng 1 WD18X21914 (ADAPTER CONDUIT )
Near Austin, TX 78731
Paul
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 (Tg) Arrived on site for ice maker not making ice. Ran service test 120 and found 12vdc to the ice maker and it wasn’t running. Changed ice maker and ran 120 again and found ice maker going to the twist position but not back to home position. Found the triton UI not reversing polarity. Replaced triton UI and tested unit. Unit is working as designed. Call complete. Use Authorization # KQPFNQPAPL1.
Near Temple, TX 76502
Al
Job Details: 06/23/2020
MICROWAVE KITCHENAID KEMS308SSS05 Arrived to inspect wall oven not heating properly.Confirmed the complaint and found the bake element was defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Leander, TX 78641
Lou
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes. I found F8E0 & F6E4. Following the tech sheet, I removed and replaced the main ACU and tested the unit. Unit is operating as designed with no error codes. Job completed."
Near Leander, TX 78641
Lou
Job Details: 06/23/2020
DISHWASHER AMANA ADB1400AGW0 "Arrived on site to inspect dishwasher rinse aid not dispensing. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the dispenser door opened. I tested continuity to the harness and it is good. Based off information received from techline at the previous call, if the dispenser door is opening then there is continuity in the harness, which I confirmed today, then the main control needs to be replaced. I removed and replaced the control and retested and the unit continues operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78732
Wesley
Job Details: 06/23/2020
RANGE WHIRLPOOL KGCU462VSS01 "Arrived onsite and found unit operating with failing switch on large dual burner. Ordering switch. Advised customer that sparking issue could be solved by the replacement of the module, returning with module and valve to repair. ; ordrng 1 WPW10371235 (valve-brnr)"
Near Leander, TX 78641
Lou
Job Details: 06/23/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven bake element not working. Upon further inspection, customer advised that they have had several power outages and the bake selection isn’t working. I placed the unit in diagnostics and checked error codes and found F6E4. Cleared the code and tested the unit and it began to heat as designed. Following the tech sheet, I removed and replaced the main ACU and retested. Unit is heating as designed. I tested all components and all functioned properly. Recommended that the customer connect the unit to WiFi. Job completed."
Near Pflugerville, TX 78660
Kayman
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite to install previously diagnosed parts. Installed vent and gasket. Unit is working as designed no leaks detected durning service. Job complete.
Near Austin, TX 78726
Paul
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KSSS48QDX05 (Tg) Arrived on site for refrigerator not cooling/no power. Found the neutral side of the main power switch broken and not completing the circuit. The switch needs to be replaced.; ordrng 1 WP2266802 (switch)
Near Pflugerville, TX 78660
Cliff
Job Details: 06/23/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to diagnose a range with a damaged oven door. Found right side hinge broken. Hinge to be replaced; ordrng 1 WPW10299224 (hinge-door)
Near Pflugerville, TX 78660
Kayman
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for refrigerator intermittently not making ice. Upon inspection I found a large frost build up around the ice maker and inside the IM cavity. So much frost that it is rendering the ice maker from harvesting. I removed the cover and cleared the frost. I suspect the ice maker motor might be wearing down due to trying to harvest and being obstructed so I replaced the ice maker while I had it out. Unit tested good and no leaks detected during service. Job complete.
Near Austin, TX 78703
Eman J.
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for refrigerator gasket not working. Tested system. Found freezer covered in ice. Replaced gasket. Also defrost customers freezer. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78732
Wesley
Job Details: 06/23/2020
FREEZER KITCHENAID KBSD608ESS01 "Arrived onsite and used silicone to correct gapping issue on butter shelf, also found freezer lighting is out. Ordering modules to repair. ; ordrng 2 W11462342 (MODULE)s"
Near Temple, TX 76502
Al
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived to inspect ice issues.Confirmed the complaint and removed and replaced flex tray ice.Reassembled and ice tray still didn’t work.Called Whirlpool Tech line and spoke AUSTINSR#7728142661.Discovered and photographed the damage to the harness below the freezer door.
Near Temple, TX 76502
Al
Job Details: 06/23/2020
WASHER WHIRLPOOL WFW85HEFC1 "Arrived to inspect front load washer leaking from underneath.Examined the unit before starting a quick wash load and found the plastic fill tube was not seated all the was in, causing water leaking during the fill cycle.Corrected the issue, started a quick wash and unit didn’t leak.Bellow and pump were fully operational with no defects observed.All water lines were dry at the time of service.
Near Rogers, TX 76569
Jonathan
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FC3 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub, spin basket, washer, and gear case and re-assembled unit. Tested unit in an auto test and unit ran as designed. Calibrated unit and call complete."
Near Austin, TX 78748
Kevin
Job Details: 06/23/2020
DRYER WHIRLPOOL WGD5620HW1 "Arrived on site and changed dryer door so that it opens the other direction, no further repair is needed at this time, job complete"
Near Austin, TX 78748
Kevin
Job Details: 06/23/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found F8E3 saved error code, replaced control board, pressure hose, and pressure switch. Apartment maintenance will run a load to ensure it is operating properly, job complete"
Near Leander, TX 78641
Lou
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishes no operation. Upon further inspection, the customer advised that the unit is not cleaning well. I placed the unit in diagnostics showing no error codes. Continued with testing and towards the end of testing, I opened the door and found a large amount of rinse aid suds in the bottom of the tub. I stopped testing and turned the drain pump on by pressing cancel. I poured cold water into the tub while the pump was on to get the suds drained out. I advised the customer of my findings and why the dishes aren’t getting cleaned. Due to the rinse aid dispenser leaking, I am ordering a dispenser and scheduled return serviceNo water leaks observed during service.; ordrng 1 WPW10671905 (deterg disp asm)"
Near Rogers, TX 76569
Jonathan
Job Details: 06/23/2020
FREEZER KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator that is frosting up in the freezer and has a crack in the liner on the bottom. Inspected unit and work area. Gasket was torn and liner had several major cracks on the front lip on the right hand side. Defrosted unit, removed ice chunks from freezer, and removed all shelving. Dried interior of freezer around cracks and sanded down rough edges. Used repair kit and replaced gasket and tested unit. Unit is working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to inspect fridge for not illuminating freezer. Replaced light and tested. No problem found. Complete
Near Austin, TX 78724
Eman J.
Job Details: 06/23/2020
RANGE AMANA AGR5330BAB Arrived onsite for range burner not lighting. Tested system. Found burner and module faulty. Replaced both burner and module. Also found left front tubing bent and cracked. Ordering tubbing W10620002 and bracket W10122103.; ordrng 1 W10122103 (brkt-mntg) and 1 W10620002(LEFTFRONT) (venturi)
Near Waco, TX 76708
Jonathan
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived on site for dishwasher that has a broken and rusted rack. Inspected unit and work area. Found upper right hand rail broken into two pieces. Replaced track and reassembled unit. Unit is working as designed. Call complete.
Near Austin, TX 78723
Eman J.
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WRS571CIDM02 Arrived onsite for previous diagnosed parts. Installed motor. Tested system. Found that wiring on bottom of freezer door are snapped. Customer will need a door.
Near Pflugerville, TX 78660
Cliff
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found hard ice formed on bail arm of icemaker and unit causing unit to think ice bin is full preventing production. Removed ice and tested unit. Found all is functioning properly at this time. Advised homeowner that if door closes too hard unfrozen water in ice tray can splash over and freeze to arm preventing unit from cycling. No further repairs are needed at this time, and no leaks were found at time of service. Documented findings online with tech-support.File#7725534784"
Near Pflugerville, TX 78660
Cliff
Job Details: 06/23/2020
WASHER MAYTAG MVWB835DC5 Arrived on site to diagnose a washing machine that is giving error codes. Tested unit and found faulty water valve causing long fill error. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Pflugerville, TX 78660
Cliff
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not defrosting properly. Tested all parts and components and found defrost system checks good through diagnostics. Replaced main control and user interface to prevent communication issue between boards. All is working properly at this time. Unit was defrosted prior to service. No leaks were found at time of service.
Near Taylor, TX 76574
Andy
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL DU915PWPQ0 Arrived on site for dishwasher not cleaning properly. Tested and inspected unit and found failed heating element and spray arms. Ordering needed parts. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP3385159 (mount) and 1 WP3400919 (covr-screw) and 1 WP8268873 (nut) and 1 WP8268874 (arm-spray) and 1 WP8519604 (arm-spray) and 1 WP9742946 (bearing)
Near Austin, TX 78748
Kevin
Job Details: 06/23/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived on site and inspected dryer and found panel is loose on rear and vibrating, after resetting it is now operating properly, job complete"
Near Round Rock, TX 78664
Cliff
Job Details: 06/23/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found gear case has leaked oil, and oil has saturated Cam, actuator, and belt assembly. Replaced all four parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Austin, TX 78748
Kevin
Job Details: 06/23/2020
WASHER MAYTAG MVWB300WQ0 "Arrived on site and inspected washer and found bearing has failed, disassembled washer but found hub is seized. It can be broken off and replaced
Near Round Rock, TX 78665
Cliff
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to replace latch for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78756
Scott
Job Details: 06/23/2020
DRYER WHIRLPOOL MED3500FW Arrived on site for noisy drier . Found blower wheal housing full of lint . Removed lint on wheel and in housing . Tested and unit is now sounding normal .Job complete .
Near Manor, TX 78653
Scott
Job Details: 06/23/2020
RANGE WHIRLPOOL W5CE3024XS00 "Arrived on site for burner only coming on high . Found switch had burn markers . Replaced front right switch , element is now cycling properly . Job complete"
Near Temple, TX 76504
Jonathan
Job Details: 06/23/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for a washer that won’t start a cycle. Inspected unit and work area. Please do not in service diagnostics and found an F5 E1 (lid switch fault) and F7 F5 (shifter fault) error codes. Tested unit in a manual test for lead luck, spin, and agitate. The lid was able to lock and unlock 10 times without a problem. Tested spin and agitate and found issues with the unit doing either. In the spin the unit would try to go into a spam but would not engage the basket and spin. The agitate did nothing. I went through all tests on the shifter and tested voltage going to the shifter. Found proper voltage. Tested continuity through the harness and found continuity. Tested resistance through the shifter and found it open. Call complete."
Near Manor, TX 78653
Scott
Job Details: 06/23/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site , replaced burner tube and door gasket on oven . Ran preheat ,all checked normal . No gas leaks detected at time of service .job complete."
Near Lorena, TX 76655
Jonathan
Job Details: 06/23/2020
REFRIGERATOR LG LFXS30766S/00 Arrived on site for refrigerator that is not cooling or making ice. Inspected unit and work area. Customer advised that they noticed the icemaker not working first because they heard it fell but the water never turned ice and the freezer just kept getting warmer and warmer. Customer had the refrigerator unplugged for two days. Remove back cover and plugged in unit. Took amp draw on the compressor and found the compressor pulling .538 A. Noticed unit had prior sealed system work done. Ask customer about prior sealed system repair and was advised that it happened two years ago. Checked pressures and found the low side pushing 45 psi and the high side pushing 60 psi. Spoke with PR and was advised to check for a potential blowout. Release pressure out of the high side line and found a small amount of brownish black oil. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempte
Near Waco, TX 76708
Jonathan
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for refrigerator that is not cooling properly. Inspected unit and work area. Tested unit through diagnostics mode and found the freezer evaporator fan not blowing correctly and the evaporator completely frosted up. ; ordrng 1 W11109595 (motor-evap)"
Near Austin, TX 78759
Scott
Job Details: 06/23/2020
DISHWASHER KITCHENAID KDTE704DBL0 "Arrived on site replaced UI , ran diagnostic all checked normal . No water leaks detected at time of service. job complete ."
Near Georgetown, TX 78633
Jonathan
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for refrigerator ice maker over filling and intermittently ice paddle getting stuck. Inspected unit and work area. Performed diagnostics mode and attempted to harvest ice maker cycle. Activated ice maker heater to melt down overly large ice cubes and attempted ice maker cycle. Found ice maker not responding. Tested voltage to ice maker and found within range. Found failed ice maker. Removed failed ice maker and installed new. Removed water filter and installed new that customer had on hand. Cycled ice maker and ran fill cycle. Found ice maker tested good. Tested paddle and tested good. All operations tested good, no water leaks detected.
Near Marble Falls, TX 78654
James
Job Details: 06/23/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and tested operation. Found no faults in memory. Called tech line and spoke to Chris’s. Unit will need new control to repair. Rotor and stator will also be replaced due to rubbing sound while unit is spinning. ; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)
Near Austin, TX 78749
Luis
Job Details: 06/23/2020
REFRIGERATOR MAYTAG MFC2062FEZ03 "Arrived on site for cooling. Pierced low side pressure reading +10 with weak frost pattern diagnosed a defective compressor,replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Replaced defective grill cover"
Near Kyle, TX 78640
Luis
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for cooling complaint. Pierced low side pressure reading +10 with partial frost pattern diagnosed a defective compressor,replaced compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good u it cooling down correctly"
Near Burnet, TX 78611
James
Job Details: 06/23/2020
WASHER MAYTAG MVWC565FW2 Arrived on site and tested operation. Found no faults in memory. Ran automatic diagnostics cycle and found all functions test good. Ran test cycle on power wash and found unit filling properly. Unit operating as designed. Instructed customer on proper loading and washing practices. Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDT720PADM1
Near Georgetown, TX 78633
Jonathan
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not drying or cleaning dishes well. Unit was in use when arrived and found on 1 hour cycle. Found customer on a water softener and went over soap directions for soft water. Performed diagnostics mode, no error codes. Measured incoming water temperature at 120°. Measured amp draw to element at 6.7 amps. Found dispenser operating. Tested heater for hot temperatures at end of diagnostics. Inspected drain line. All tested good, no water leaks detected. Spoken with customer on user care guide and cycles."
Near Manor, TX 78653
Scott
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WML55011HS3 "Arrived on site ,replaced transformer . Still vibrating . Ordering both cooling fan ( unit is not making same noise when venting motor is only used . Ordering mag ,bothe cooling fans and wheel .call to set return .; ordrng 1 W11088354 (wheel-fan) and 1 W11213353 (motor-fan) and 1 W11402082 (MAG ) and 1 W11443154 (COOLING FAN)"
Near Manor, TX 78653
Scott
Job Details: 06/23/2020
WASHER WHIRLPOOL MVWX655DW2 "Arrived on site . Washer has water siting in tub . Ran diagnostics got motor ,lid ,basket speed ,unable to reach rpm faults . Unit kicked out of diagnostics , will not go back in to tests . Will need control also ordering cap and motor if needed . No water leaks detected at time of service . ; ordrng 1 W10885487 (motor-drve) and 1 W11419215 (CONTROL) and 1 W11428524 (CAP)"
Near Austin, TX 78750
David
Job Details: 06/23/2020
DRYER AMANA NED4655EW1 "Arrived on site to diagnose a dryer that is not heating. Performed diagnostic and voltage checks. Voltages are good, but 0 heat found. Checked airflow and found very little airflow, recommended dryer vent cleaning to begin. Tested heating element and thermal fuse. Thermal fuse tests good, but element showing open. Found broken heating element coils. Replaced heating element. Retested and unit is now heating as designed. Recommended dryer vent service to prevent any other potential issues. Call complete."
Near Austin, TX 78750
David
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install previously diagnosed parts to resolve freezer icemaker not filling. Replaced freezer icemaker valve and retested. All is now working as designed and filling. Call complete, no water leaks found."
Near Austin, TX 78750
David
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived on site to follow diagnosis on icemaker. Ran icemaker and found it getting stuck in cycle and could not eject ice. Replaced icemaker and retested. Unit filled and cycled immediately on install. All is now working as designed.
Near Taylor, TX 76574
Andy
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to install previously diagnosed parts, removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78748
Luis
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for moisture in fresh food section. Found bottom right side of cabinet damaged,unit appears to have been dropped found left side gasket not sealing,remolded gas,et left side sealing,added adhesive to gaps where cabinet is damaged called tech support per Richie at tech support unit appeared to have been dropped.
Near Coupland, TX 78615
Andy
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to install previously diagnosed gearcase. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Highpointe, TX 78737
Luis
Job Details: 06/23/2020
WINE COOLER KITCHENAID KUWL204ESB Arrived on site for door issue. Diagnosed defective hinges replaced both hinges tested door operation unit working as designed.
Near Bertram, TX 78605
James
Job Details: 06/23/2020
DRYER MAYTAG MDG7400AWW Arrived on site and tested operation. Found burner ignites but cuts off premature. Found unit would no longer start after first test due to push start on timer has failed. Unit will need new Timer and knob cap to test further. ; ordrng 1 AUTHO (AUTHO) and 1 WP22003989 (insert) and 1 WP338906 (sensor)
Near Buda, TX 78610
Luis
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for cooling compliant. Found main control shutting itself on and off,found ui unresponsive. Replaced main control and ui ran diagnostics all test passed."
Near Georgetown, TX 78628
Jonathan
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for refrigerator leaking water when dispensing. Tested water dispenser and found water by valve not seated in inlet valve. Made correction and tested unit. All tested good, no water leaks detected."
Near Elgin, TX 78621
Andy
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL wdf330pahw2 Arrived on site for dishwasher not drying dishes properly. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Elgin, TX 78621
Andy
Job Details: 06/23/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 06/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave sparking. Found shelf in unit. Found marking from shelf. Removed shelf and holders. Used Whirlpool approved touch up paint and corrected. Informed customer only to use shelf when cooking 2 items at once. All else tested goo.
Near Georgetown, TX 78633
Jonathan
Job Details: 06/23/2020
OVEN WHIRLPOOL WOC54EC0HS01 Arrived on site for oven combo display intermittently responding. Performed diagnostics mode and checked fault codes. Found F2-E1. Checked ribbon connectors and proper ground. Found unit will console to repair. Found no ETA available on part. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (OFFICE TO SCH) and 1 W11297728 (UI)
Near Round Rock, TX 78681
Kayman
Job Details: 06/23/2020
WASHER MAYTAG MVWB755DW0 Arrived onsite for washer screeching. Upon inspection I found yellow gearcase oil underneath the washer and on the bolts to the stater and clutch. I replaced the gear case/drive system and the unit is no longer screeching and is working as designed. No leaks detected during time of service. Job complete
Near Austin, TX 78750
David
Job Details: 06/23/2020
OVEN WHIRLPOOL KEBC147KWH05 "Arrived on site to diagnose one oven that had a blocked out display. Performed diagnosis on unit. Post power cycle the only function that works is the oven light. Display is blacked out, no buttons respond other the. Holding the control lock. Only option is to replace control Call complete."
Near Taylor, TX 76574
Andy
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer not operating properly. Tested and inspected unit and found failed UI. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11125152 (console)
Near Georgetown, TX 78628
Jonathan
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Arrived on site for refrigerator not making ice after door assembly was installed. Performed diagnostics mode and harvest ice maker cycle. Found ice maker not responding. Installed new ice maker and monitored cycle. Found ice maker did not fill. Advanced again and disconnected water line at door. Found water going to door. Connected water line and cycled again. Found no water getting to ice maker. Will need to replace door. Office to schedule appointment when ETA is available. Called tech support to document and spoke with Austin . (Sr#77281429047).; ordrng 1 LW10397059 (FC DOOR)
Near Lakeway, TX 78734
Wesley
Job Details: 06/23/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite and replaced torn door gasket. Unit is now operating as designed. Advised customer on repair. Unit is now operating properly and sealing well.
Near Elgin, TX 78621
Andy
Job Details: 06/23/2020
DISHWASHER GE GDT665SSN2SS Arrived on site for dishwasher not operating properly. Tested and inspected unit and found unresponsive UI. Looked up and could not find part. Ordering parts research. Would also like main control in case needed. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Buda, TX 78610
Kevin
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and inspected refrigerator and found on test 56 shows E2. Ran test 57 and icemaker wouldn’t move until prongs were pushed. Test 45 passed test 15 passed, test 36 passed. Replaced icemaker and it is now operating properly, job complete"
Near Buda, TX 78610
Kevin
Job Details: 06/23/2020
DRYER WHIRLPOOL WED8500DW4 Arrived on site and inspected dryer and found saved error codes F6E2 and F4E3. Replaced control board and recommended that customer have bent to the exterior of the home cleaned by a service. If error code persists will also need to replaceW11158455