Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8758 customer reviews

Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Arrived on site and found bimetal stuck open. Replaced bimetal and defrosted Evap. All checks good. Unit now operating as designed.

Near Avenue G, Austin, TX 78751
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and installed new dual valve to solve drip leaking symptom. Unit is now operating as designed, Advised warehouse on repair. All checks good."

Near Wall St, Austin, TX 78754
Robert J.

Robert J.

RANGE WHIRLPOOL WFC310S0ES1 Arrived on job to replace burners. Burners that were ordered are wrong reorder correct burners. Moved to 6210; ordrng 2 WPW10259865 (elmnt-surf)s and 2 WPW10259868 (elmnt-surf)s

Near Sadler Drive, San Marcos, TX 78666
Robert J.

Robert J.

MICROWAVE WHIRLPOOL YWMH31017FS0 Arrived on job for complaints of noise and not heating. Found fan loose and replaced switches and interlock.

Near Little Elpaso Ranch Rd, Martindale, TX 78655
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5810BW0 "WTW5810BW0 Arrived to inspect noise. I found the motor would make a loud noise and only rotate one direction. I found the shaft had been shoved up from moving and I corrected the issue and re-pressed the bearings. I reinstalled the motor and tested after calibration. Operational test good, no leaks observed during service. TL280

Near N Austin Ave, Georgetown, TX 78626
Robert J.

Robert J.

OVEN WHIRLPOOL WEG730H0DS0 Arrived on job for complaints of not heating. Found the igniter not sensing the flame . Adjust igniter prob to allow better heat.

Near Via Valmonte, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on job for complaints of not cooling. Found the evaporator fan not working. Replaced fan and test cooling and air flow. No charge WGS4XGSEPL1 per Susan

Near S IH 35 Frontage Rd, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to install door. Found freezer door was ordered but fresh food door is the one not sitting square. Shimmer rear right roller to square cabinet. Door now sitting square. Unit working properly. Job complete

Near Buffalo Trail, Liberty Hill, TX 78642
Derek S.

Derek S.

WASHER MAYTAG MVWX700XL2 "Arrived on site and replaced motor due to leaking oil, replaced cam, actuater, capacitor, belt, shield due to covered in oil, no water leak present at the time of service"

Near Stone Point, New Braunfels, TX 78130
Derek S.

Derek S.

WASHER MAYTAG MVWX700XL2 "Arrived on site and replaced motor due to leaking oil, replaced cam, actuater, capacitor, belt, shield due to covered in oil, no water leak present at the time of service"

Near Stone Point, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site. Set temperature at 400° and ran oven. Called tech-support and they told me that there is no way to check accurate temperatures with probe or temperature gun. Tech-support said that unit surface can get up to 180° on surface.Customer will get with whirlpool on resolution. No leaks present. Job complete File#7723154655

Near Silo St, San Marcos, TX 78666
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site. Set temperature at 400° and ran oven. Called tech-support and they told me that there is no way to check accurate temperatures with probe or temperature gun. Tech-support said that unit surface can get up to 180° on surface.Customer will get with whirlpool on resolution. No leaks present. Job complete File#7723154655

Near Silo St, San Marcos, TX 78666
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site. Set temperature at 400° and ran oven. Called tech-support and they told me that there is no way to check accurate temperatures with probe or temperature gun. Tech-support said that unit surface can get up to 180° on surface.Customer will get with whirlpool on resolution. No leaks present. Job complete File#7723154655

Near Silo St, San Marcos, TX 78666
Derek S.

Derek S.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site and replaced the panel and trim, verified operation"

Near Shire Meadows, New Braunfels, TX 78130
Derek S.

Derek S.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site and replaced the panel and trim, verified operation"

Near Shire Meadows, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for water dispensing issue. Per customer dispenser works then will stop. At time of visit unit working. Called tech support(7723154769) per tech support need to follow service pointer W11033419B replaced water valve and Orion board with correct part numbers on service pointer. Found gap at drain tube to fresh food evaporator,added sealer around gap on drain tube powered unit on tested unit unit working as designed. File#7723154769"

Near S Center St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and did not find any excessive noise during operation, explain to customer that noise would need to be constant in order for it to be diagnosed. Spoke with tech line but other than reporting that noise is not happening at this time there is nothing further they can do for suggesting repairs. No water leaks from connections at time of service."

Near Peccary Drive, Austin, TX 78744
Scott  M.

Scott M.

REFRIGERATOR GE GTS18JCPWRBB Arrived on site replaced timer and temp control . Unit is kicking on and functioning properly . No water leaks detected at time of service job complete .

Near Stoney Meadow Dr, Del Valle, TX 78617
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF560SAFM0 Arrived on site for upper rack falling down . Found right side track stop had fallen out causing the front wheel to come out . Reset wheel in track and reinstalled track stop . Upper rack is now sliding in and out as designed . No water leaks detected at time of service . Job complete .

Near Man O War Dr, Del Valle, TX 78617
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTE104DSS0 Arrived onsite for the dishwasher to replace the previous diagnosed defective parts by CL. I replaced the main control and the sump and motor. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present at the time of service. Call complete.

Near Big View Dr, Austin, TX 78730
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KBFN402ESS02 KBFN402ESS02 Arrived to instal previously ordered part. I removed the damaged emblem and installed the replacement. The unit appeared to be fully functional and cooling as designed. No leaks observed during service.

Near Fishspear Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found poor airflow with test kit. Advised owner on vent cleaning. Left test kit with customer. Also found insecure connector to L1 disconnected power and repaired connection at the block. Unit is now now operating as designed otherwise.

Near Mark Christopher Way, Manor, TX 78653
Lou S.

Lou S.

arrived on site to inspect washer with no water entering tub. Upon further inspection, I placed the unit in diagnostics to test and error codes F6E1 and F5E2 appeared. I cleared the codes and continued with testing. The unit locked the door and stopped. It would not advance through the steps in diagnostics. I removed the back panel and checked continuity to the motor ad it was good. I removed the motor control ad inspected it and found that it had shorted and arced. I notified the office to get authorization to replace the control due to it being over $100. Office obtained authorization and I removed and replaced the motor control and tested. The unit operated as designed with no error codes. No water leaks observed during service, job completed.

Near Brahman Rd, Cedar Park, TX 78613
Wesley P.

Wesley P.

Arrived on site and found poor airflow with test kit. Advised owner on vent cleaning. Left test kit with customer. Also found insecure connector to L1 disconnected power and repaired connection at the block. Unit is now now operating as designed otherwise.

Near Mark Christopher Way, Manor, TX 78653
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for dealer complaint of top load washer not powering on. Removed console and found broken wire to control. Repaired wires and calibrated unit. Unit calibrated successfully. No other issues found. No water connections made to unit since unit is in receiving.

Near N Interstate 35 Frontage Rd, Waco, TX 76705
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F6E4-Float switch open. I cleared the code and continued with testing. The unit operated as designed with no water leaks observed. Looking inside the unit/tub area, I found a lot of debris in the corners of the reservoir. With this particular error code, usually the customer is using too much detergent which is causing too much suds and the float will not work properly. With the debris in the corners of the reservoir and too much suds, this could/will cause the unit to leak from the reservoir overflowing. I advised the customer of my findings and questioned as to what type of detergent they use. I made recommendations on detergents and rinse aid use. Also, I found that the customer has a water softener system, along with an RO system. I recommended that the customer cut back on detergent use and to use a liquid or liquid gel and to only fill th

Near Dalton Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

Near Red Sparrow Street, Austin, TX 78729
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F8E1 (Long Fill). Upon inspection, found drain hose does not have high loop causing tub to continuously fill and throw error. Advised customer to have drain hose about the height of the washer to allow proper siphoning. Cleared error code and ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Camp Ground Rd, Waco, TX 76705
Tyler B.

Tyler B.

Near Potters Trail, Austin, TX 78729
Steve C.

Steve C.

Near Overlook Ridge Dr, Belton, TX 76513
Steve C.

Steve C.

Near Overlook Ridge Dr, Belton, TX 76513
Arthur B.

Arthur B.

GIE18GSHMRSS (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling both section. Found both evaporator fan motor and condenser fan motor not moving. Removed and replace both fan motors and reassembled. Tested unit. Unit now cooling as intended and both fan motors running. No other issues found. All water connections were dry at time of service.

Near Bagby Ave, Waco, TX 76711
Tyler B.

Tyler B.

Near Bratton Ln, Austin, TX 78728
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced blower and UIB. Unit tested good.

Near Clubhouse Hill Dr, Spicewood, TX 78669
Scott  M.

Scott M.

KitchenAid built-in 48 inch. Fresh food light is not coming on when doors open. Stuck switch

Near Vista Ln, Austin, TX 78703
Jerry C.

Jerry C.

WTW5810BW0 Arrived to inspect noise. I found the motor would make a loud noise and only rotate one direction. I found the shaft had been shoved up from moving and I corrected the issue and re-pressed the bearings. I reinstalled the motor and tested after calibration. Operational test good, no leaks observed during service.

Near N Austin Ave, Georgetown, TX 78626
Arthur B.

Arthur B.

WED9470WW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found catch on door frame is not fully attaching to strike. Was able to adjust door to allow door to close properly. Door now closes and starts as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Windstone Dr, Waco, TX 76712
Brandon C.

Brandon C.

Arrived on site for customer complaint of uneven cooking, found bad control board. Tested every element and sensors. Replaced control board, unit tested good.

Near Replica Rd, Spicewood, TX 78669
Tyler B.

Tyler B.

Near Silent Harbor Loop, Pflugerville, TX 78660
Arthur B.

Arthur B.

WRF560SMYE04 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found fan all iced up. Removed all ice using steamer and removed and replace evaporator fan motor. Reassembled. Tested unit. Unit now cools properly in RC section. All water connections were dry at time of service.

Near Topaz Cir, Hewitt, TX 76643
Robert J.

Robert J.

WTW4616FW2 Arrived on job for complaints of motor not running ran diagnostics and motor did not run . Found the motor unplugged from wire harness, reconnect motor to harness and test. No leaks detected

Near Wonder World Dr, San Marcos, TX 78666
Steve C.

Steve C.

Arrived on site for the unit has a strong odor smell. Tested the unit and found small oil in the drain pan. Remove the oil from the drain pan and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near S General Bruce Dr, Temple, TX 76504
Wesley P.

Wesley P.

Arrived on site and installed bellow. Tested. Unit is now operating without mold on bellow. All checks good. Charged balance of 421.60

Near W 9th St, Austin, TX 78703
Tyler B.

Tyler B.

Near Autumn Slate Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for broken door springs. Found that the door bushing were broken. Replaced . All water connections were dry.

Near Koloiki Ln, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site to inspect washer making loud grinding noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the end of testing; however, the unit made a loud noise during drain mode and when the reciprocating pump came on. The noise sounded like broken glass inside the drain pump. I drained the remaining water from the unit and while draining I could hear the noise. I tilted the unit back and using my wet vac and pliers, I removed the drain hose from the drain pump. When I stiffened the remaining water from the drain tube I heard an object go down my wet vac hose. I checked the drain pump for anymore debris and then checked the reciprocating pump for debris. I re-installed the drain pump and reciprocating pump ad hoses and then removed the basket to check for any further debris in the tub reservoir. I put the unit back together and tested again, and no further noises; unit operated as designed. No water leaks observed during service, job co

Near Orsobello Pl, Cedar Park, TX 78613
Arthur B.

Arthur B.

WRF560SEYM02 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655
Derek S.

Derek S.

WRS325FDAM04 Arrived on site to repair unit for no ice, i found small ice cubes and frozen water tube, I replaced the water valve and also found house water pressure is to low, will need to have the water pressure corrected, no water leak present at the time of service

Near Maple Way, New Braunfels, TX 78132
Derek S.

Derek S.

WRS325FDAM04 Arrived on site to repair unit for no ice, i found small ice cubes and frozen water tube, I replaced the water valve and also found house water pressure is to low, will need to have the water pressure corrected, no water leak present at the time of service

Near Maple Way, New Braunfels, TX 78132
Robert J.

Robert J.

WET4024HW0 Arrived on job to replace blower. After replacement of part test dryer for heating and air movement.

Near Aquarena Springs Dr, San Marcos, TX 78666
Steve C.

Steve C.

Arrived on site to replace the UI due to food freezing in the ff section. Replaced the UI and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Sage Grove Ct, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for customer complaint of refrigerator not cooling, found bad thermistor, control, and evap cover. I replaced all parts, unit tested good.

Near Marigold Ct, Driftwood, TX 78619
Thomas L.

Thomas L.

Arrived on site for unit no cool condition. Freezer at 8 degrees and fresh food at 43 degrees. All operations tested correctly in diagnostics. Found control and user interface not regulating temps as at times fresh food section would reach 60degrees. Replaced both controls. All water connections were dry.

Near Meridian Blvd, Pflugerville, TX 78660
Wesley P.

Wesley P.

Arrived on site and found internal leaking. Gas turned off. Ordering manifold assembly and knobs. Office to reschedule.

Near Katherine Drive, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I previously diagnosed the unit having a faulty valve and possibly either warped grates or cooktop. I removed the unit from its place and set it on my resting boards and removed the grates and placed the new grates on the cooktop. I found that the new grates fit perfectly. I removed the cooktop to expose the manifold/valves and removed and replaced the left front valve and tested. The unit operates as designed and the Ignitors don’t continuously arc anymore. Using my liquid gas detector, I verified all of the gas connections were good. I re-installed the cooktop and set the unit back in its place and secured it. I tested the burners one more time ad all operate as designed. No gas leaks detected during service, job completed.

Near Tom Kemp Ln, Austin, TX 78717
Clif L.

Clif L.

Jennair wine cooler JUW24FLERS00. I’ve done site to diagnose a wine chiller with a handle that will not tighten. Tested unit and found this post for handle melting or not fully secured to the door skin. Tightened set posts properly and found all is now functioning properly.

Near Cary Dr, Austin, TX 78757
Thomas L.

Thomas L.

Arrived on site to replace previously ordered part. Installed tube, checked for proper operation. Unit checks good. All water connections were dry.

Near Community Dr, Horseshoe Bay, TX 78657
Tyler B.

Tyler B.

Near Painted Bunting Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WTW8040DW0 (Top Load a Washer) - Arrived onsite for customer complaint of top load washer not completing cycles and shaking. Attempted to run test and got error code F5E2 (Lid Lock Error). Removed and replaced lid latch assembly. Reassembled. Cleared error codes and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near William Tell Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool washer model# WTW5000DW1. Not spinning water out of clothes.

Near Casey Ln, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for lights inside of refrigerator not working. Checked unit, there was no voltage to LED’s. Control board is bad. Removed and replaced turned unit on. Checks good. All water connections were dry. Md mdvirdell@yahoo.com

Near Arbor Ln, Marble Falls, TX 78654
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer not closing to start. Found door catch bracket broke off. Replaced door catch with new replacement. Door now closes properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Spoke Dr, Killeen, TX 76542
Jerry C.

Jerry C.

MEDC300XW0 Arrived to inspect no heat. Initial inspection showed the unit had not been wired correctly at the terminal block and tightening the connectors caused the unit to heat. I offered door handing to the customer on a standard chassis unit. Lint removed.

Near Haven Ln, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for im proper temperatures in freezer. Replaced evaporator fan. Fan started then stopped. Tested voltage to fan motor and it was not present. Tested fan motor in step three of diagnostics and the control board powered up the ice box fan not the freezer fan. Will order a new control board. Water connections or drive.

Near Mill Creek Rd, Kingsland, TX 78639
Arthur B.

Arthur B.

WTW8000DW5 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not powering on. Found no response to UI or control. Removed and replace both control and console. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Indigo Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool dryer model# WED92HEFW2. Dryer running but not heating.

Near Agave Loop, Round Rock, TX 78681
Wesley P.

Wesley P.

Arrived on site and removed power. Adjusted switches for better contact. Restored power. Now unit heats every time. No parts needed. All che is good.

Near Dillon Pond Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

GE cooktop model# JGP328WEK2WW. Unit will not stop clicking.

Near Falkirk Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

ED5FHEXVB01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. Removed unit cover and found harness cut and hard start capacitor kit installed to compressor. Shook compressor and found compressor is locked up. Unit will need new harness,compressor to complete repair. OF to R/S once authorization is given from AHS. Unit unplugged at this time. All water connections were dry at time of service.

Near Devonshire Ct, Killeen, TX 76542
Arthur B.

Arthur B.

WPDH8900J1MG (Front Load Washer) - Arrived onsite for customer complaint of front load washer had a burning smell when spinning out. Inspected unit and found rubber door boot warped and was rubbing on legal basket. Will need new door boot to complete repair. Found door gasket not available. AHS will advised how to proceed. OF to R/S. All water connections were dry at time of service.

Near Birmingham Cir, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for washer on working. Checked unit, found wash cycle not completing a cycle. Ran unit though diagnostics, it would not complete a diagnostics cycle. Control board is defective. Also, door latch is not locking. Checked voltage, voltage was present. Removed and replaced components, properly fastened and wired. Operated washer on wash cycle, checks good. All water connections were dry.

Near Burnet Hills Dr, Burnet, TX 78611
Brandon C.

Brandon C.

Arrived on site for customer complaint of refrigerator not cooling, unit was not cooling. I put unit into diagnostic mode and checked thermistors in both compartments, tested good, compressor tested good, all fan motors tested good, I reset control board and unit is running as designed.

Near Crazy Cross Rd, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

Whirlpool washer model# WTW8040DW0. Intermittently losing power and continues to have slow drip of w

Near Savio Dr, Round Rock, TX 78665
Robert J.

Robert J.

WED9550WL2 Arrived on job to replace control. After replacement test dryer ran for 18 minuets with no code.

Near S Lamar Blvd, Austin, TX 78704
Thomas L.

Thomas L.

Arrived on site for unit not working. Per customer, unit is making a loud noise. Ran washer through diagnostics, recalibrated washer. Washer checks fine. All water connections were dry.

Near Unnamed Road, Kingsland, TX 78639
Arthur B.

Arthur B.

WTW7500GC0 (Top Load Washer) - Arrived onsite for dealer complaint of top load washer tub sagging. Lifted top and found rear left suspension bracket on outer tub broken. Removed outer tub assembly and installed new replacement. Installed new suspension. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near E U.S. 190, Copperas Cove, TX 76522
Tyler B.

Tyler B.

Near Unnamed Road, Bertram, TX 78605
James C.

James C.

Arrived on site and tested unit. Found control has obvious short on board. Installed new control and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Mcbride Ln, Cedar Park, TX 78613
Clif L.

Clif L.

Kitchenaid range KSEB900ESS1. Arrived on site to diagnose a range that is not heating to select a temperature. Tested unit and found unit to set to Celsius and homeowner not able to select 350° for safety reasons. Reset controls for Fahrenheit and found all is not working properly. No further repairs are needed at this time.

Near Bella Toscana Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

Arrived on site for heating element replacement, I replaced element, unit tested good

Near Carriage House Ln, Austin, TX 78737
Diego G.

Diego G.

Arrived on site. Check for door issues. Found multiple issues. Found striker and latch worn out and had is missing. Replace latch, striker and pads. All functions tested OK. No leaks present. Job complete

Near Miss'Um Point, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for door issues. Found multiple issues. Found striker and latch worn out and had is missing. Replace latch, striker and pads. All functions tested OK. No leaks present. Job complete

Near Miss'Um Point, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for door issues. Found multiple issues. Found striker and latch worn out and had is missing. Replace latch, striker and pads. All functions tested OK. No leaks present. Job complete

Near Miss'Um Point, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site to replace defective bake element. Replaced element. Tested unit.

Near N Greenwood Dr, Buchanan Dam, TX 78609
Wesley P.

Wesley P.

Arrived on site and found unit fill tube frozen. Thawed fill tube. All checks good. Unit operating as designed. No perceivable slow drip from valve. Unit is operating as designed.

Near Pheasant Ridge Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

Arrived on site to replace right side refrigerator door, I replaced door, unit tested good.

Near Canyonwood Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WFW8300SW01 (Front Load Washer) - Arrived onsite to replace drain pump on front load washer. Removed and replaced drain pump and tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Zarley Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

Ge refrigerator TBX16SIYBLWH. Arrived on site to replace temperature control for refrigerator. Replaced control and found all is not working properly. No water hooked up to unit at this time.

Near Sophie Dr, Austin, TX 78734
Tyler B.

Tyler B.

Near Carlina Loop, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for no operation. Found unit has a failed start button on the switch membrane and also a failed control board relay.

Near Lakeshore Loop, Tow, TX 78672
Lou S.

Lou S.

arrived on site to inspect range oven broiler flames too low. Upon further inspection, the customer showed me a picture of her neighbors broiler compared to her broiler and the flames were very different. I turned the broiler on and observed the flames to be about a 1/4 inch in diameter. I adjusted the air shutter to the broiler and increased the flame size to the customers preference. No gas leaks detected during service, job completed.

Near Crystal Springs Dr, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect refrigerator making loud noises. Upon further inspection, the customer advised that her unit is the second one she’s had and the previous unit had issues with the diffuser which is what’s making loud noises on her new unit. I opened the rc door and immediately, I could hear the diffuser whining while it opened and closed. I removed and replaced the diffuser and tested it and the unit operates as designed. No water leaks observed during service, job completed.

Near E Ridgewood Rd, Georgetown, TX 78633
Wesley P.

Wesley P.

Arrived on site and found unit diode burnt and causing the humming buzz noise. Replaced cap mag and diode to repair. Unit is now operating as designed.

Near Bradford Ln, Hutto, TX 78634
Wesley P.

Wesley P.

Arrived on site and found poor airflow using test kit. Unit otherwise checks good. Advised that vent must be professionally cleared.

Near Wells Branch Pkwy, Austin, TX 78728
Lou S.

Lou S.

arrived on site to inspect dryer not working. Upon further inspection, the customer plugged the and opened the dryer door to show me that the heating element comes on when the unit is not turned on and that the unit does not turn on. I unplugged the unit and remove the back panel to inspect the components. Using my thermalcouple, I verified ohms to the cutoffs and element, but found the the thermal fuse was open. I removed the element to find that the element plate was warped and had arced to the heater box. I quoted the customer DR310 $169.99 for diagnosis/labor to replace the element and fuse and $61.75 for the element and $25.40for the fuse for a total including tax of $278.35. The customer agreed to the repair and paid in full. I replaced the element and removed and replaced the fuse and tested the unit. Unit operates as designed, no lint observed during service. Job completed.

Near S Ridge Cir, Georgetown, TX 78628
Wesley P.

Wesley P.

Arrived on site and installed new door. All checks good. Unit is now operating as designed. Advised customer on repair

Near Lyndhurst St, Austin, TX 78729
Lou S.

Lou S.

arrived on site to inspect microwave making a loud noise. Upon further inspection, I placed a cup of water in the unit and started it on a quick 30 second heat. At the end of the cycle, I never heard any out of the normal noises. The customer advised that the noise occurs when they heat up something for more than a minute and sometimes the noise goes on for the entire heating cycle. I removed the unit from the wall and then removed the cover to expose the inner parts. I continued testing with the cup of water inside and finally the unit began to make the noise the customer was comp,singing about. I found that the top of the cabinet was vibrating against the fan motor housing. Using some sound reducers from my van, I removed the fan motor and placed the sound reducers in between the cabinet and fan hosing and placed the fan back in its spot and retested. I could not duplicate the noise. I advised the customer of my findings and the repair. I placed the unit back on the wall. Job complet

Near Northwest Blvd, Georgetown, TX 78628
Luis M.

Luis M.

Refrigerator-installed updated drain tube,defrosted freezer drain

Near Kildrummy Ln, Austin, TX 78738
Arthur B.

Arthur B.

WTW8600YW1 (Top Load a Washer) - Arrived onsite for customer complaint of top load washer along grinding noise when washing. Found bearing warn out and leaked oil on floor. Attempted to removed inner basket and shaft and found all rusted and seized to shaft. Will need new inner basket assembly and outer tub to complete repair. Advised customer of findings and told customer that AHS must approve parts before we can return. OF to R/S. Unit unplugged at this time.

Near Brewster Rd, Temple, TX 76504
Derek S.

Derek S.

WETLV27FW0 Arrived on site to repair unit for no heat, I found heating element open, replaced the element and verified unit operations unit is heating, dryer and duct free of lint at the time of service

Near Sundance Parkway, New Braunfels, TX 78130
Derek S.

Derek S.

WETLV27FW0 Arrived on site to repair unit for no heat, I found heating element open, replaced the element and verified unit operations unit is heating, dryer and duct free of lint at the time of service

Near Sundance Parkway, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect dishwasher not functioning properly. Upon further inspection, the customer advised that they attempted to start the unit in the China wash mode and the unit went straight to rinse mode. I attempted to place the unit in diagnostics and the unit failed. Per tech sheet, if the unit does not start test mode order a control. I removed the inner door from the outer door to look at the control and I found that the door latch was broken. I quoted the customer $151.90 for the control, $51.40 for the turbidity sensor, and DW550 $169.99 for a total including tax of $404.08. The latch is not available in white so I cannot order it. The customer did not agree to the repair and decided to purchase a new dishwasher; therefore, the total cost for today was $108.24 which the customer paid in full. No water leaks observed during service, job completed.

Near High Trail Dr, Georgetown, TX 78633
Wesley P.

Wesley P.

Arrived on site and repaired by installing new UI. All checks good.

Near Kenney Fort Crossing, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site, for no spin/draining condition, ran washer through diagnostics, found an error code for out of balance; adjusted error code. Ran unit through cycles. Unit working properly at this time. All water connections were dry.

Near TX-29, Liberty Hill, TX 78642
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240v. Removed back panel and found no continuity on thermal fuse. P&L are as follows; WP3392519 (Fuse) $19.93,DR560 $159.99 plus taxes. Removed and replaced thermal fuse. Reassembled and tested. Unit now heat and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Canyon Creek Dr, Temple, TX 76502
Wesley P.

Wesley P.

Arrived on site and found unit stuck button able to be manually corrected without parts. Tested corrected unit. All checks good. Operating as designed. Leak feee.

Near Shady Hillside Pass, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Davis Mountain Cir, Georgetown, TX 78633
Wesley P.

Wesley P.

Arrived on site and replaced front burner heads to repair ignition problems. Unit now operating as designed. Advised mr. on design and ignition technique. Unit now operating properly.

Near Snow Bunting, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site, checked in with customer. Removed and replaced High Amperage no cool compressor, valve, and drier. Properly fastened and wired. Turned unit on, began to cool. Unit working properly at this time. Advised customer that unit will take approximately 12 hours to reach appropriate temperatures. All water connections were dry

Near Ranch Rd 2341, Burnet, TX 78611
Tyler B.

Tyler B.

Near Summers Green, Georgetown, TX 78633
James C.

James C.

Arrived on site and tested operation. Found power button and start button not working. Tested thermal fuse and found to have failed. Quoted customer $24.32 plus tax for fuse and $159.99 plus tax labor(DR560). Installed fuse and tested. Unit working properly. But power button still out. Customer does not want to replace console. Removed lint from unit. Job complete.

Near Live Oak St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect oven making noise. Upon further inspection, I turned the unit on Bake at 350 degrees and hit start two times to start preheat in Standard Preheat mode for multiracks. The iced that the unit makes a whistling noise when the blower comes on. After a few minutes of preheat, the blower/fan came on and began its normal humming noise. I advised the customer that the noise we were hearing was normal. Using my thermalcouple, I tested the heat in the unit by placing the lead in the middle of the center rack and the temps were normal, as well. I recommended that the customer operate the unit in Standard Preheat for multirack mode by pressing Bake and press a Start two times to get a more evenly preheat. Job completed.

Near Cedar Park Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

Arrived on site and installed burnt out timer do to no progression. Quoted 81.48 for timer and 159.99 for part. All checks good. Unit is now operating as designed. All checks good.

Near Farm Pond Ln, Pflugerville, TX 78660
Robert J.

Robert J.

WFW92HEFW0 Arrived on job for complaints of door locked. Removed top and manual unlock. Ran diagnostics and water suds also load in washer had three pods in it. Instructed customer on suds.

Near Woodlawn Blvd, Austin, TX 78703
Tyler B.

Tyler B.

Near Spotted Eagle Dr, Leander, TX 78641
Robert J.

Robert J.

WDF330PAHS1 Arrived on job to replace drain hose. After replacement test for operation and leaks.

Near Rio Grande St, Austin, TX 78705
Thomas L.

Thomas L.

Arrived on site, checked unit. Removed and replaced console and control. Properly fastened wired. Ran unit through cycle to check for proper operation and for leaks. Checks good, unit working properly at this time. All water connections were dry . Brittanys228@gmail.com

Near TX-29, Buchanan Dam, TX 78609
Wesley P.

Wesley P.

Replaced weak Evap fan motor to repair cooling issue

Near Serenity Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

Arrived on site to address exterior condensation on the freezer door gasket top and some resulting interior condensation. Changed both mullion heater status to full time operation. Advised customer on procedure. Found excellent gasket seals. All checks good. No leaks

Near Kolsti Way, Pflugerville, TX 78660
Tyler B.

Tyler B.

Near Cedar Springs Pl, Round Rock, TX 78681
Arthur B.

Arthur B.

RTW4516FW2(Top Load Washer) - Arrived onsite for customer complaint of top load washer not locking to start cycle. Tested unit and found lid latch clicks to lock continuously. Removed and replaced door latch and strike. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near S 23rd St, Temple, TX 76504
Thomas L.

Thomas L.

Arrived on site for door lock issues. Found no failure codes. Found all operations were working properly. All water connections were dry.

Near Telling Wind, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for customer complaint of rear seal coming off of drum. Found seal had completely come off and drum wore holes in rear bulkhead and belt starting to Frey. Ordering belt, rear bulkhead, and drum.

Near Atlantis, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for water overflowing from bleach dispenser, found solenoid on valve staying open longer in cycle than normal. Replaced fill valve and verified all operations check good. Ran unit numerous times. Verified wash spin and drain. Unit running to specifications all water connections dry. Collected 340.23 on check charged 159.99 labor and part 154.31 tax 25.93. Customer paid by check 7520. All water connections dry.

Near Copper Ridge Loop, Temple, TX 76502
Chase S.

Chase S.

WDT730PAHZ0 Arrived on site. Checked dishwasher for no operation. Found F7E1 error for heater. Started diagnostic cycle and found wash motor not running. Verified 122vac to motor also heater operation is working properly. Replaced failed wash motor and tested. Checked thoroughly for leaks. All functions check good and no water leaks present after repairs. Job complete

Near Travesia Way, Austin, TX 78728
Wesley P.

Wesley P.

Used test kit to demonstrate to customer that there is an exterior vent problem. All else checks good. Unit otherwise operating properly.

Near Frostwood Trail, Austin, TX 78729
Wesley P.

Wesley P.

Arrived on site and found pump leaking. Ordering pump to repair, all else checks good. Advised customer not to use until return visit.

Near Frostwood Trail, Austin, TX 78729
Thomas L.

Thomas L.

Arrived on site for improper burner ignition. Found right front igniter loose and not grounding properly. Corrected and all burners now ignite properly.

Near TX-95, Bastrop, TX 78602
Derek S.

Derek S.

WFE714HLAS0 Arrived on site to repair unit for over heating, Mrs informed unit was getting to 500 degrees set at 350, I replace the sensor and control due to inaccurate readings, I verified unit is heating correctly at 350.

Near Pinnacle Pkwy, New Braunfels, TX 78132
Derek S.

Derek S.

WFE714HLAS0 Arrived on site to repair unit for over heating, Mrs informed unit was getting to 500 degrees set at 350, I replace the sensor and control due to inaccurate readings, I verified unit is heating correctly at 350.

Near Pinnacle Pkwy, New Braunfels, TX 78132
Thomas L.

Thomas L.

Arrived on site, found evaporator frozen do to fan not working. Removed and replaced fan motor in the fresh food cabin. Properly fastened and wired. Fan motor working properly. Unit needs to be defrosted before use in order for ice to melt. All water connections were dry.

Near TX-304, Smithville, TX 78957
Tyler B.

Tyler B.

Near E Old Settlers Blvd, Round Rock, TX 78664
Lou S.

Lou S.

arrived on site to inspect dishwasher part coming off. Upon further inspection, I found that one of the friction pads had torn and fell off. I found that it had fallen off of the left side hinge. I installed a new one and checked the right side and found that the right side pad was slightly torn so I removed and replaced it and tested the unit. Unit operates as designed. I recommended some use and care tips to the customer, as well. No water leaks observed during service, job completed.

Near Camp Comfort Ln, Austin, TX 78717
Arthur B.

Arthur B.

DSKS433EBWW (Dryer) - Arrived onsite for customer complaint of dryer making clicking noises when tumbling. Tested unit and could not replicate sound. Advised customer dryer is function as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Beverly Dr, Waco, TX 76711
Wesley P.

Wesley P.

Arrived on site and installed glass, unit is now operating as designed. Cleaned all broken glass out of unit. All checks good.

Near Rosa Park Lane, Pflugerville, TX 78660
Arthur B.

Arthur B.

RED4516FW0 (Dryer) - Arrived onsite for customer complaint of no heat on dryer. Removed back panel and found no continuity to element and cutoff. Removed cutoff and element and installed new replacements. Reassembled. Tested unit. Unit heat and tumbles as intended. Dryer vent and lint trap clean at time of service.

Near N 30th St, Waco, TX 76707
Wesley P.

Wesley P.

Arrived on site and found description of control failure. Of clicking relay and then lights and cooling function failure until power was cycled at breaker. Unit UI would remain on. Quoted main control as 275.64 and labor as 199.99. Charged 108.24

Near Kite Wing Terrace, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for unit not making ice. Found that ice maker was bad, it would not fill. Removed and replaced ice maker. Properly fastened and wired. Turned unit on, began to fill, checks good. All water connections were dry.

Near Indian Oak Dr, Bastrop, TX 78602
Tyler B.

Tyler B.

Near Rosenborough Ln S, Round Rock, TX 78665
Joseph C.

Joseph C.

WED7500GC0 Arrived on site for “broken door handle” complaint. Inspected unit and found door striker to be broken from unit, due to weakened door catch. Ordering new catch and striker. Return for repairs on Tuesday 10/09. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near View Ridge Dr, Austin, TX 78724
Robert J.

Robert J.

WED4616FW0 Arrived on job to replace timer. After replacement test dryer allowing time to run until self termination of cycle.

Near US-290, Austin, TX 78724
Tyler B.

Tyler B.

Near Forest Creek Dr, Round Rock, TX 78664
Joseph C.

Joseph C.

WFG505M0BS3 Arrived on site for “oven temps too high” complaint. Inspected unit and took temp readings, using “Whirlpool Approved” three count method. Temps were 25 degrees(average) over desired setpoint temp. Calibrated unit. Retested. Unit is performing to within standard tolerances. No leaks detected, at time of service.

Near Mason Ave, Austin, TX 78721
Joseph C.

Joseph C.

WFG505M0BS3 Arrived on site for “oven temps too high” complaint. Inspected unit and took temp readings, using “Whirlpool Approved” three count method. Temps were 25 degrees(average) over desired setpoint temp. Calibrated unit. Retested. Unit is performing to within standard tolerances. No leaks detected, at time of service.

Near Mason Ave, Austin, TX 78721
Arthur B.

Arthur B.

WRF989SDAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling properly. Found RC evaporator is older style silver evaporator. Unit falls under S71233 rework. Removed compressor and evaporator using braising methods. Vacuumed system down to -25psi. Charged with 5.5oz of R134a refrigerant. Tested unit. Found good frost pattern and good air flow from newly installed evaporator. No other issues found. All water connections were dry at time of service.

Near Retoma Park, Robinson, TX 76706
Wesley P.

Wesley P.

Arrive on site and found fridge gasket pulled out of position on top. Rest position. Advised customer on findings. All checks good. Unit is now operating as designed.

Near Pentire Way, Hutto, TX 78634
Tyler B.

Tyler B.

Near Co Rd 123, Round Rock, TX 78664
James C.

James C.

Arrived on site and tested operation. Found no heat from dryer and all other functions test good. Found thermostat has failed on dryer. Quoted customer $60.58 plus tax for thermostat kit and $159.99 plus tax labor(DR580). Installed new thermostat kit and vacuumed lint from machine. Tested for proper operation and found unit working properly. Job complete

Near Maurice Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site to find fresh food section at 35 degrees and freezer section at 19 degrees. Found totally restricted condenser restricting air flow. Cleaned condenser. Found restriction in capillary restricting refrigerant flow. Replaced filter dryer. Vaccine used system and recharged. Flow of refrigerant is now proper. No water is connected to this unit. Fresh food 35 Freezer 19

Near Nelson Houser St, Manor, TX 78653
Robert J.

Robert J.

WFC150M0EB2 Arrived on job for complaints of burners not working correctly. Test all burners and operation normal.

Near Los Arboles Cir, Del Valle, TX 78617
Lou S.

Lou S.

arrived on site to install cooktop glass. Upon arrival, I met with the customer and inspected the glass cooktop to find that it was cracked near the vent. I quoted the customer CO230 $219.99 for a total including tax of $238.14 for service/labor fees. The cooktop ad accessories were covered by whirlpool. The customer agreed to the repair and paid in full. I removed and replaced the glass cooktop and trim ad tested the unit. Unit operated as designed. Using my silver tape, I sealed the vent hose underneath the cooktop. Job completed.

Near Aransas Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

Arrived on site and found unit fuse blown. Replaced fuse. Now dryer heats as designed. Customer cleaned lint out of vent.

Near Lexington Rd, Elgin, TX 78621
Robert J.

Robert J.

MVWB725BW0 Arrived on job to replace hub. After replacement of hub test operation, all good. No leaks detected.

Near Laura Hunter Ln, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for thin ice. Freeze cycle is ending at 11 minutes because reservoir is underfilling due to sensor issue in recirculating pump. Replaced pump. Unit now fills reservoir fully. Discussed with Chris in Tech line about the repair. Was recommended to check power supply, drain pump and electronics. After conversation, replaced user interface control. Unit now has a21 minute freeze cycle. All water connections were dry. Chris SR#7723109780

Near Ranch Rd 1431, Marble Falls, TX 78654
Arthur B.

Arthur B.

WRF555SDFZ05 (French Door Refrigerator) - Arrived onsite for customer complaint of FC door on French door refrigerator binding when opening. Found LH rail is hard to open. Removed and replaced rails. Reassembled. Door now open and closes well. No other issues found. All water connections were dry at time of service.

Near Saunooke St, Harker Heights, TX 76548
Arthur B.

Arthur B.

GTD65EBPLDG (Dryer) - Arrived onsite for dealer request to check dryer for operations. Tested unit with power supply and found dryer heats and tumbles as intended. No other issues found. Dryer vent clean of lint since dryer is new.

Near E Central Texas Expy, Killeen, TX 76543
Lou S.

Lou S.

arrived on site inspect dryer not working and showing error code. Upon further inspection, the customer attempted to start the unit ad it failed then showed error code F1. I verified the error code through the tech sheet and it reported to replaced the main control. I removed the top of the unit to expose the control ad drum. I quoted the customer $220.03 for the control and DR300 $159.99 for diagnosis/labor fee for a total including tax of $411.37. The customer agreed to the repair and paid in full. I removed and replace the main control ad tested the unit. The unit operated as designed. No lint observed during service, job completed.

Near Indigo Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

Arrived on site and found unit working properly. Restored water to unit. All checks good. In diagnostics. No leaks.

Near Sandy Lodge Court, Manor, TX 78653
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRF540CWHZ01. Refrigerator doors not aligned.

Near Kirkhill St, Hutto, TX 78634
Wesley P.

Wesley P.

Arrived on site and restored broken lights with new lighting board. Now lights work properly. All checks good.

Near Evening Breeze Way, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site or noisy operation during the Fill cycle. Turned off the faucet to the ice machine and it continued to fill and is now quiet. With customers permission we left that faucet in the off position and he is aware of that information. All water connections are dry.

Near Ranch Rd 2900, Kingsland, TX 78639
Robert J.

Robert J.

LSQ8243HQ0 Arrived on job for complaints of no spinning or draining. Found lid switch damaged. Replaced switch and test. Operation normal

Near Farm Rd 1826, Austin, TX 78737
Steve C.

Steve C.

Arrived on site for the unit bake element caught fire. Found the the bake element broke in two on the right rear corner. Replaced the bake element and tested the unit. Unit heats and works properly.

Near Woodcrest Rd, Temple, TX 76502
Arthur B.

Arthur B.

JK5500DF3BB (Wall Oven) - Arrived onsite for wall oven making loud noises when self clean cycle is used. Tested unit. Found all work as intended. Fan also work as intended. Could not replicate issues. Advised customer if happens again to make a video. No other issues found.

Near Pr 4613, Kempner, TX 76539
Luis M.

Luis M.

Built in kitchen aid- replaced failed fan motor

Near Mesa Ridge Ln, Austin, TX 78735
Thomas L.

Thomas L.

Arrived on site for leaking water condition. Found fill line at valve is cracked and leaking. Replaced water line. All water connections are now dry. Customer had to leave before repairs were done. Unit is in an outside kitchen.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Diego G.

Diego G.

Arrived on site. Replace control panel, switches, lever and latch. All functions tested OK. Job complete

Near Echoing Oak, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Replace control panel, switches, lever and latch. All functions tested OK. Job complete

Near Echoing Oak, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Replace control panel, switches, lever and latch. All functions tested OK. Job complete

Near Echoing Oak, New Braunfels, TX 78132
Robert J.

Robert J.

KDTM354DSS4 Arrived on job for complaints of upper rack falling. Replaced adjuster on left side and test operation. No leaks detected

Near Lonely Pine Cove, Driftwood, TX 78619
Derek S.

Derek S.

MVWB835DW3 Arrived on site to repair unit for long fill. I found the water valve housing faulty due to mechanical failure, replaced the water valve and verified operations, no water leak present at the time of service

Near Ranch Rd 12, San Marcos, TX 78666
Derek S.

Derek S.

MVWB835DW3 Arrived on site to repair unit for long fill. I found the water valve housing faulty due to mechanical failure, replaced the water valve and verified operations, no water leak present at the time of service

Near Ranch Rd 12, San Marcos, TX 78666
Arthur B.

Arthur B.

WRF736SDAM13 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling properly. Inspected evaporator and found all frozen over. Also found damper not opening up in RC section. Unit will need new control,UI and damper to complete repair. Customer will have unit defrosted prior tomR/V. OF to R/S after authorization is given for parts. All water connections were dry at time of service.

Near Waterford Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator leaking water from dispenser area and LED lights not working as well. Tested unit and found slow water flow at dispenser. Also found ice maker leaking into bin causing ice to clump up. Will also need LED assembly to complete repair. R/S for 10/8. All water connections were dry at time of service.

Near Shawlande Dr, Killeen, TX 76542
Derek S.

Derek S.

RTW4516FW2 Arrived on site to repair unit for water leak, I found a wire lodged in the propeller drain pump causing leak, cleared out the pump and verified is draining as designed, no water leak present at the time of service

Near Sycamore St, San Marcos, TX 78666
Derek S.

Derek S.

RTW4516FW2 Arrived on site to repair unit for water leak, I found a wire lodged in the propeller drain pump causing leak, cleared out the pump and verified is draining as designed, no water leak present at the time of service

Near Sycamore St, San Marcos, TX 78666
Derek S.

Derek S.

WRF535SWHZ00 Arrived on site to repair unit for no ice, i found that the icemaker was connection to unit harness was not seated correctly, I reconnected the icemaker and uni5 started a harvest cycle, verified icemaker filled with water, no water leak present at the time of service

Near San Marcos, TX 78666
Derek S.

Derek S.

WRF535SWHZ00 Arrived on site to repair unit for no ice, i found that the icemaker was connection to unit harness was not seated correctly, I reconnected the icemaker and uni5 started a harvest cycle, verified icemaker filled with water, no water leak present at the time of service

Near San Marcos, TX 78666
Wesley P.

Wesley P.

W11245251 Switch kit service pointer. SR 7723100107 Talked with techline after repeat symptom and found wiring to be miswired from factory. Was advised to re wire with switch kit according to service pointer. Ordering switch kit to repair. All else checks good.

Near N Interstate 35 Frontage Rd, Austin, TX 78753
Tyler B.

Tyler B.

Near Briar Patch Cove, Georgetown, TX 78633
Lou S.

Lou S.

arrived one ore to inspect dryer not drying. Upon further inspection, using my dryer vent tester kit, I placed the tester inside the drum on the air vent and placed the unit in fluff mode and tested. The card to the kit never fell off on any test (3 times). I turned the heat on to the unit at the console and turned the unit on and felt a little heat. I removed the back panel to expose the wiring , fuse, cutoffs and element. I verified ohms to all of the components. I removed the element to further inspect and found that the e the element assembly was burnt and will crack soon, but the element checked good on ohms. I removed and replaced the element to prevent a future call back. In the process of removing the connections, one of the connectors broke so I had to use the cutoff that was prescreened and I used the wire that was in the cutoff packaging to repair the broken connector. I tested the unit and it operated as designed other then poor airflow. I advised the customer of my finding

Near Heritage Park Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

Near Durango Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

GLD4200L00BB (Dishwasher) - Arrived onsite to install new drain pump and cap to dishwasher. Uninstalled dishwasher and removed drain pump assembly. Installed new replacement. Installed rinse aid cap. Reassembled. Tested unit. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service.

Near Rio Bonito Dr, Robinson, TX 76706
Derek S.

Derek S.

AGR5330BAS2 Arrived on site and replaced the valve due to mechanical failure, verified operations, no gas leak present at the time of service

Near Mary Max Circle, San Marcos, TX 78666
Derek S.

Derek S.

AGR5330BAS2 Arrived on site and replaced the valve due to mechanical failure, verified operations, no gas leak present at the time of service

Near Mary Max Circle, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site for glass shattered in fresh food and in freezer compartment. Found all glass shelves in fresh food section shattered and broken. Found on the right inside Liner wall a small gouge. All fresh food section parts will have to be replaced due to scratches and being broken. The unit would have to be totally disassembled and be cleaned of all the broken glass. Found two dents on the right outer cabinet. Discussed situation with technical assistance and was advised not to order parts but have the case referred to consumer affairs at 1- 800-253-1301 Dustin gave me an SR# but I accidentally deleted it while typing my notes. However the SR# is in Whirlpools file. All water connections were dry.

Near TX-304, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site to inspect washer stopping mid cycle. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F8E1-long fill, no fill. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. At this time, I cannot find anything mechanically wrong with the unit. I provided recommendations to the customer on use ad care of the washer. No water leaks observed during service, job completed.

Near Sheep Hollow Trail, Leander, TX 78641
Tyler B.

Tyler B.

Near Avery Club Dr, Austin, TX 78717
Lou S.

Lou S.

arrived one site to inspect cooktop burner not working. Upon further inspection, i tested all of the burners and found that the right rear burner not heating up. After inspecting the burner even further, I found that the wiring connector was loose. I adjusted the connector and tightened it and tested the burner and it operated as designed. Job completed.

Near Tabernash Dr, Leander, TX 78641
Wesley P.

Wesley P.

Arrived on site and found unit control broken. Replaced control. All checks good. Now unit is operating as designed.

Near E Parmer Ln, Manor, TX 78653
Derek S.

Derek S.

WFE515S0ES1 Arrived on site to repair unit for low temps. I found the temp was out of range was averaging 320 at 350: replaced the control and sensor due to out of spec, unit is now working as designed.

Near Primrose Way, New Braunfels, TX 78132
Derek S.

Derek S.

WFE515S0ES1 Arrived on site to repair unit for low temps. I found the temp was out of range was averaging 320 at 350: replaced the control and sensor due to out of spec, unit is now working as designed.

Near Primrose Way, New Braunfels, TX 78132
Tyler B.

Tyler B.

Near Lavon Bend, Austin, TX 78717
Arthur B.

Arthur B.

MEDB765FW0 (Dryer) - Arrived onsite for customer complaint of door popping open when running. Was able to adjust bottom door hinges. Installed new strike and door catch. Tested door. Door now closes and stays closed during cycle.

Near Gary Ln, Waco, TX 76708
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found fresh food section at 37.6 and freezer was at 9 degrees. Unit functioning properly. All water connections were dry

Near Porter Rd, Bastrop, TX 78602
Tyler B.

Tyler B.

Near Lilley Brook Cove, Austin, TX 78717
Jonathan  S.

Jonathan S.

GE dishwasher model# GLD4260L00SS. Arrived on site for dishwasher leaking water all around dishwash

Near Waizel Way, Georgetown, TX 78626
Arthur B.

Arthur B.

WDF540PADW1 (Dishwasher) - Arrived onsite to install new control and OWI sensor to dishwasher from prior tech’s diagnosis. Removed control and OWI sensor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Bishop Dr, Waco, TX 76710
Wesley P.

Wesley P.

Arrived on site and found unit operating as designed no smell. Recommended cleaning procedures as regular part of maintenance. And reduced soap usage. All else checks good. No leaks at time of service.

Near Verdana Dr, Austin, TX 78753
Thomas L.

Thomas L.

Arrived on site, checked freezer. There was ice build up inside the cabin floor. Found drain tube defective. Replaced drain tube. All water connections were dry.

Near Valley View Dr, Bastrop, TX 78602

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