Near Temple, TX 76502
Jonathan
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator that’s not cooling the refrigerator section. Inspected unit and work area. Place unit and service diagnostics and refrigerator compartment evaporator fan would not turn on. Removed evaporator cover and found failed evaporator fan. Unit had damage to the evaporator cover and drain pan. Defrosted unit and replaced evaporator fan and cover today and ordering part for drain pan. Office will need to contact customer about next visit due to part being out of stock. ; ordrng 1 W10836964 (pan-drip)"
Near Luling, TX 78648
Jacob
Job Details: 06/01/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived onsite to replace parts ordered by previous tech. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Temple, TX 76502
Jonathan
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived on site for refrigerator that has a loose shelf. Inspected unit and work area. Found shelf had a roller missing on the right side causing the drawer to lean to the right. ; ordrng 1 W11243759 (shelf-glas)
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived onsite and found unit filter housin*damaged from wear. . Unit is now operating as designed. Advised customer on repair. All checks good.
Near Hays, TX 78610
Leonardo
Job Details: 06/01/2020
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site to test unit for front burner not igniting. Test unit and found both burners taking a long time to ignite. Ordering new igniter WPW10209656. Office to reschedule. ; ordrng 2 WPW10209656 (IGNITER )s
Near Austin, TX 78757
Eman J.
Job Details: 06/01/2020
OVEN WHIRLPOOL KEBS109BSS00 "Arrived onsite for oven not powering. Tested system found the fuse was faulty. Replaced the fuse, everything works as designed.
Near New Braunfels, TX 78130
Richard
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not washing. Ran diagnostics and found that the sump and pump motor is not working. Replaced sump and pump and dishwasher tested fine and no leaks detected complete.
Near Kingsland, TX 78639
James
Job Details: 06/01/2020
RANGE KITCHENAID KSEG700ESS3 Arrived on site and tested operation. Found right rear element intermittently operating. Found thermal probe on element has failed. Installed new and found element not regulating temps properly. Installed switch and element now operating as designed. Job complete
Near Austin, TX 78754
Eman J.
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for refrigerator not dispensing water. Tested system found Mullen faulty. Replaced Mullen, still having issues with dispenser. Notice intention in the door were the switch is. Ordering spacers WP2177331 and switch W11396033. Rescheduled customer; ordrng 2 W11396033 (SWITCH)s and 2 WP2177331 (plastic-sq)s"
Near Kingsland, TX 78639
James
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and installed new hub assembly. Calibrated unit and tested operation. Unit tests good. Job complete
Near Austin, TX 78734
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for door concerns. Tested both fresh food doors doors opening and sealing correctly,when left side door closed right side door will slightly open then close due to normal operation of mullion securing in housing."
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
DISHWASHER BOSCH SHXM78W56N/01 Arrived onsite and replaced insulation
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect microwave noises. Upon further inspection, I turned the fan on and could hear something rattling. Turned the fan off and the noise stopped. I removed the unit from the wall and found the damper was loose and was rattling against the vent above it. I adjusted the damper and the vent and placed the unit back on the wall and retested. Unit is operating as designed with no rattling noises. Job completed."
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
DRYER KENMORE 110.877217 "Arrived on site to inspect dryer noises. Upon further inspection, I found the blower wheel was broken. I removed and replaced the blower wheel and tested. Unit is operating as designed with no unusual noises. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
OVEN AMANA AER6303MFS2 "Arrived on site to inspect range not level. Upon further inspection, I found the front left leg where it screws into the chassis is stripped and cracked. Replaced the leg and checked the unit to make sure it’s level. Customer advised that the front right burner doesn’t boil water. Using a small pot (melting burner) with water, I tested the burner. After a few minutes, the water began to boil. Customer then stated that the water stops boiling if they add pasta to the pot. I advised that once food substance is added, it will not continue to boil, but only keep the food warm as stated in the owners manual page 7. Unit is operating as designed. Job completed."
Near Austin, TX 78726
Paul
Job Details: 06/01/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for a wall oven displaying an F8E1 oven low fan speed error to replace the previous diagnosed parts. I replaced the cooling fans and the rear two wire harness because is was badly frayed. While replacing the lower fan I found the gray wire to the motor speed control pinched and the sheet metal had cut it where it was grounding out. After replacing the motors and the harness I tested the oven getting the same results. I suspect the lower oven control to be shorted from the wire touching the chassis. Will need to replace the lower oven AM and further test. I am also ordering other parts just in case. Ordering parts authorization, W11261169 CNTRL-ELEC & W11297709 CONSOLE.; ordrng 1 W11261169 (CNTRL-ELEC) and 1 W11297709 (CONSOLE)"
Near Austin, TX 78703
Luis
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUIA18PNLS11 "Arrived on site to install parts prev diagnosed. Installed new harness and pump,ran diagnostics all test passed,checked water connections no leaks.
Near Austin, TX 78734
Jacob
Job Details: 06/01/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived onsite for unit leaking water. Tested unit in quick wash cycle. Could not find leak. No issues at this time. Job complete
Near Austin, TX 78739
Luis
Job Details: 06/01/2020
REFRIGERATOR GE PFSS5NJWASS "Arrived on site for water leaking. Found broken water line from valve to fill tube,removed damaged line installed waterline to valve."
Near Killeen, TX 76549
Jonathan
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL DU980QPDB3 Arrived on site for dishwasher that’s leaking water into the unit and is not washing well. Inspected unit and work area. Found drain hose pushing water uphill to the drain garbage disposal. Found no loops in the line to stop incoming water from the sink or garbage disposal from back flowing into the dishwasher. Customer advised that they just had a garbage disposal replaced. Used metal tape to fix the drain hose and advised customer to get an o-clamp to properly hold the drain hose. Ran unit through a normal wash to see it fill and start to wash. Unit filled with water and sprayed through both spray arms. Placed unit in drain and found unit draining properly. Unit is working as designed. Call complete.
Near Austin, TX 78744
Kevin
Job Details: 06/01/2020
WASHER MAYTAG MVWC565FW0 Arrived on site and replaced all parts diagnosed on previous visit when attempting to replace agitator found mounting bolt has deteriorated and is rounding on the corners when attempting to reconnect agitator. A new agitator mounting bolt will be needed; ordrng 1 W10752187 (screw)
Near Temple, TX 76502
Jonathan
Job Details: 06/01/2020
REFRIGERATOR GE GFE26GSHESS Arrived on site for refrigerator that’s still leaking. Inspected unit and work area. Customer advised that the issue was not that it was leaking anymore but that the last technician turned off the water to the unit while he was working and now the water was not dispensing out of the dispenser. Inspected unit and work area. Found water valve in the back turned off. Turned on water and tested unit. Unit display that the customer needed to replace the filter and that the water dispenser was turned off. Was able to tinker around with the filter a little bit and get a few drops to come out but I did advise customer he will need a new filter.
Near Florence, TX 76527
Jonathan
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Call downside to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is working as designed. Call complete.
Near Robinson, TX 76706
Jonathan
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Right on site for refrigerator that’s not calling the refrigerator section. Inspected unit and work area. Found evaporator cover completely frosted over and evaporator fan not running. Removed ice buildup and tested unit evaporator fan still would not come on. Replaced evaporator fan harness and reassembled unit. Tested unit and unit is working as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for customer complaint of noise issue, found unit to be working as designed at time of service.
Near Round Rock, TX 78665
David S
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived on site to install and sell a water filter. I showed the customer how to remove the old filter and install the new one.
Near Lampasas, TX 76550
Al
Job Details: 06/01/2020
MICROWAVE GE PVM1870DM3BB Arrived to install previously ordered parts.Removed and replaced the panel and board.Reassembled and unit tested as designed.Job complete
Near Manor, TX 78653
Eman J.
Job Details: 06/01/2020
RANGE WHIRLPOOL WFE525S0JS0 "Arrived onsite for previous diagnosed parts. Install panel, tested system. Everything works as designed. Job complete."
Near Austin, TX 78717
David
Job Details: 06/01/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to diagnose range with issues using control panel. Performed diagnosis and error checks. Found code F6E0 for UI, no other errors. Panel was fairly unresponsive as well. Ordering W11339755 console to resolve issue. Office to reschedule when part is available as it is showing out of stock. ; ordrng 1 W11339755 (CONSOLE)"
Near Austin, TX 78731
Kevin
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site and replaced grid cutter diagnosed on previous visit after replacement, ice machine is operating normally, job complete"
Near Robinson, TX 76706
Jonathan
Job Details: 06/01/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced agitator and tested unit. Unit still made a clicking sound as it was agitating. Removed router and found oil leaking from the gear case. Replaced gearcase and tested unit. Unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator leaking water form the freezer section. Upon further inspection, I found a large block of he bottom of the FC section. Removed the ice and found a large block of ice in the evap drip pan. Once I got the ice out of the drip pan, I found that the ice traveled into the drain area. Using my steamer, I removed the ice from the drain and while in the process, a piece of insulation blew out of the drain. I checked the drain tube at the back of the unit and it was clear of debris. Advised the customer of my findings. Cleaned up all water with my wet vac. No water leaks observed at the end of service, job completed."
Near Austin, TX 78750
David
Job Details: 06/01/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Arrived on site to diagnose dishwasher that had odors coming from it. Performed diagnostic and found standing water slightly above sump. Tested unit and all components check good, and unit drained fine. Created drain hose loop under sink to prevent any kind of back feed. Removed drain pump and resecured, as well as all lower end connections. Retested and all is working as designed at this time. Call complete."
Near Leander, TX 78641
David
Job Details: 06/01/2020
REFRIGERATOR LG LFX28978ST/02 "Arrived on site to diagnose refrigerator not cooling in either compartment. Performed diagnostic and found all compartments at room temp. Found compressor on and drawing .71 amp, but no frost pattern present. Removed Evap and found no frost pattern. Ordering sealed system job, AHS AUTHO as well. Office to reschedule once AUTHO is given and sealed system can be scheduled. Filled out sealed system checklist.; ordrng 1 ADL73741401 (EVAPORATOR) and 1 AUTHO (AHS AUTHO) and 1 RESEARCHACCESSVALVELG (PARTS RESEARCH - LG ACCESS VALVE FOR SEALED AYSTEM) and 1 RESEARCHDYEDRIER (RESEARCH - DYE DRYER FOR LG SEALED SYSTEM) and 1 TCA38151706 (COMPRESSOR)"
Near Cedar Park, TX 78613
David
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRFF707ESS Arrived on site to diagnose leaking ice bucket. Examined bucket and found where stress fractures were allowing ice to melt through bottom of bucket. Replaced ice container. All is now working as designed. Call complete.
Near Austin, TX 78738
Jacob
Job Details: 06/01/2020
OVEN WHIRLPOOL RBS305PVS03 Arrived onsite for unit shut off during self cleaning mode. Tested unit. Found that fuse behind the UI panel was no good. Replaced fuse. Tested unit. Unit test good. No issues at this time. Job complete.
Near Lockhart, TX 78644
Jacob
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived onsite for unit leaking water out the front of the unit. Tested unit. Found that nipple to drain tube was clogged and not allowing water to escape. Removed clog. Let tenant and owner of the home know of the issue, also to let the unit thaw in the freezer for 24hrs.
Near Red Rock, TX 78662
Jacob
Job Details: 06/01/2020
DRYER WHIRLPOOL WED8500DC4 Arrived onsite for unit leaking water. Tested unit. Saw the valve was leaking water. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Red Rock, TX 78662
Jacob
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit getting LF error code. Put unit in diagnostics mode. Got F5E4 Re tested unit. Unit was tripping GFCI. Called Techline. Suggested that possibly the GFCI is tripping due to amp draw. Also suggested to replace valve. Got SR#7727949547. Replace housing. Tested unit. Unit test good. No issues at this time. Job complete
Near Lorena, TX 76655
Cliff
Job Details: 06/01/2020
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that will not turn on. Tested parts and components and found erratic behavior from timer and door switch. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Temple, TX 76502
Cliff
Job Details: 06/01/2020
WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose a washer that is leaking. Found valve assembly leaking through thermistor. Replaced valve and tested unit. Found out was functioning properly at this time. No leaks were found after services were performed.
Near Kingsbury, TX 78638
Noah D
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Repair cannot be made to level the refrigerator because of the flooring. No further repairs"
Near Lockhart, TX 78644
Jacob
Job Details: 06/01/2020
REFRIGERATOR BOSCH B36CL80ENS/02 "Arrived onsite for unit missing an LED light under the middle drawer. Previous tech, did not put back led under new drawer. Ordered parts. Rescheduled with customer ; ordrng 1 10007092 (DIODE-LED) and 1 10007093 (LIGHT BAR)"
Near Leander, TX 78641
David
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to diagnose a refrigerator not making any ice. Performed diagnostic. Found icemaker would not cycle or trigger the water valve when jumped. Provided estimate for new icemaker and harness, Replaced icemaker and harness and retested. All is now working as designed. Unit cycled and filled. No water leaks found.
Near New Braunfels, TX 78130
Richard
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water dispenser leaking water. During testing found that the water dispenser portion was not working properly. Replaced separator and issue has been resolved. Complete
Near Killeen, TX 76542
Jonathan
Job Details: 06/01/2020
WASHER WHIRLPOOL MHW5100DC0 "Arrived on site for washer that is leaking. Inspected unit and work area. Found outer tub broken where the Bello sits.
Near Horseshoe Bay, TX 78657
James
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUIS18NNXB1 Arrived on site and found unit fills with water but recirculating pump is not running. Tested sealed system and found evaporator plate frosting properly. Found harness to pumps has corroded and will need to be replaced along with new pumps to repair. ; ordrng 1 WP2313705 (pump) and 1 WPW10340992 (harns-pump)
Near Meadowlakes, TX 78654
James
Job Details: 06/01/2020
REFRIGERATOR MAYTAG MFI2569VEM Arrived on site and found fresh food set to 41 and temp at 34. Tested thermistors and found thermistor reading 51 degrees. Found thermistor out of range and installed new. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
David S
Job Details: 06/01/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site to install previous diagnosed parts. I could not get the blower wheel loose from the motor I am ordering the blower wheel WP694089, and blower housing WP8577230 to complete th repair. Please place customer on cancelation list for sooner service. ; ordrng 1 WP694089 (wheel) and 1 WP8577230 (housing)"
Near Austin, TX 78730
Kevin
Job Details: 06/01/2020
OVEN KITCHENAID KOST100ESS01 on site and replace control board and console diagnosed on previous visit, after replacement oven is operating and heating normally collected remaining labor, job complete"
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
WASHER WHIRLPOOL WFW9550WW00 Arrived onsite and tested washer for noise. Provided customer instruct on unit operating properly and on possible bearing failure under heavy weight. Unit is operating as designed.
Near Austin, TX 78739
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on site to install parts previous tech ordered. Removed defective mullion installed a new mullion
Near Bee Cave, TX 78738
Brandon
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not making ice, found no water getting to reservoir due to blockage in water tube. Ordering water tube.; ordrng 1 WPW10678299 (tube)"
Near Marble Falls, TX 78654
James
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and found unit cooling. Found freezer at -7 and fresh food at 35. Unit operating properly at this time. Compressor may have had too much pressure in high side when failed start device was replaced and now that the compressor is starting and running properly the unit is cooling. Job complete
Near Dale, TX 78616
Jacob
Job Details: 06/01/2020
RANGE THERMADOR PRD606RESG/03 Arrived onsite to replace part ordered by previous tech. Replaced display module. Tested unit. Unit test good. No issues at this time. Job complete
Near Lockhart, TX 78644
Jacob
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit making a loud clunking clicking noise. Put unit in test mode. Found no error codes. Upon more testing. Found that cam was making extra clicking noise. Replaced cam. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
FREEZER WHIRLPOOL WZF34X16DW00 Arrived onsite and found unit operating with fans and compressor running but no frost pattern and .5 amps. Internal temp at 60f. Advised customer that compressor would be needed to repair loss of cooling and repair
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Arrived on site to install previously diagnosed and ordered part. Due to the unit shorting out at the terminal block and the terminal block melting, I removed and replaced the terminal block and tested and unit is operating as designed. Job completed"
Near Killeen, TX 76542
Jonathan
Job Details: 06/01/2020
MICROWAVE MAYTAG MMV1174FB2 Arrived on site to install previously diagnosed parts. Area. Replaced microwave door and tested unit. U it is working as designed. Call complete.
Near Austin, TX 78731
Kevin
Job Details: 06/01/2020
RANGE KITCHENAID KDRU763VSS00 "Arrived on site I inspected range and found F to be zero showing on user interface. Replaced user interface/switch membrane and range is now responsive and operating normally.
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL Wdt720padm2 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed until the element failed to come on. I could hear the relay on the control open, but the element did not heat. Checked amp draw and it was zero. I removed and replaced the element and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
FREEZER WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator ice maker working sporadically. Upon further inspection, the customer advised that the ice maker works sometimes and sometimes it won’t. I checked temps in the FC=10 degrees. I found the “replace filter” indicator light on and customer said they haven’t changed the filter. I placed the unit in diagnostics and tested the ice maker. The IM harvested properly and water the tray. I found ice in the bin as well. Customer also advised that they have been opening the FC door a lot to get ice from the bin and get food from the FC section. I advised the customer that the more they open the door, the longer the ice cycles will take to make ice due to the temp changes. I recommended that the customer replace the filter
Near Waco, TX 76710
Cliff
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5600XW1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found during previous repair technician accidentally removed pressure tube and wiring from control. Rewired unit and reset pressure tube to the proper position. All is working properly at this time. No leaks were found at time of service.
Near Spring Branch, TX 78070
Richard
Job Details: 06/01/2020
OVEN KITCHENAID KEBS207BSS00 Arrived onsite for the oven not working. During testing found that the fuse had blown again and that the upper blower was the cause of the fuse going out. Replaced upper blower and fuse and oven tested good. Complete
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed unit in diagnostics showing no error codes. Customer has a water softener system in their home and the unit is connected to this system. I continued with testing and the unit continues to operate as designed. Water temps are good, dispenser is opening, all three spray arms are clear of debris and functioning properly, heating element is functioning and at correct amp draw of 7-9amps during wash and drying cycles. No error codes at the end of testing. I advised the customer of my findings and recommended that they rinse their dishes before putting them into the dishwasher. Recommended detergent use and recommendations for use & care. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
David S
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL IUD7555DS3 "Arrived on site for dishwasher not closing properly. I inspected the unit and work area. I replaced the strike and still found the same issue. I gained access to the inner panel and inspected the hinges, I found the door and hinges misaligned. I removed and reinstalled the hinges, and realigned the door. I tested the door operation. The door is now remaining closed every time and is latching as designed. Job complete. No water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to inspect washer lid coming off. Upon further inspection, I found the back left corner of the lid, at the hinge, was cracked and causing the lid to not close properly. I removed and replaced the lid and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 06/01/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven having no power. I inspected the unit and work area. I found the thermal fuse to be bad. I replaced the thermal fuse with new and powered the unit on. I tested the unit and unit operated as designed. I spoke with the customer about not leaving the oven door open while it was cooling, that doing so will, cause that fuse to pop. I also spoke to the customer about reshaping the gasket once a month to prevent any heat from escaping the top of the oven. Job complete."
Near Austin, TX 78732
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KBSD606ESS01 "Arrived on site for no cool and friction noise. Found unit not entering defrost,ran diagnostics heater not powering on. Removed cover found harness not connected to heater,installed harness heater powered on and started defrost. Removed bottom grill found left side of unit at an angle,fro action noise is due to harness sleeve rubbing against door hinge screw,advised customer to have unit uninstalled and test door operation,if noise is still present to install and call back if no noise then installation issue"
Near Austin, TX 78738
Brandon
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site for customer complaint of lights not working in freezer compartment, found failed module, I replaced module, unit tested good."
Near Austin, TX 78731
Kevin
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JFC2290VEP5 "Arrived on site and inspected refrigerator and found both gaskets are Terry and are black along the edges. Also found left end cap Is broken and deli tray cover is missing. I need to bring back all four pieces to correct refrigerator. Customer may not wish to replace fresh food door gaskets but will make that decision on the next visit. ordrng 1 W10830046 (gasket-fip) and 1 WPW10122078 (endcap)"
Near Leander, TX 78641
David
Job Details: 06/01/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to diagnose microwave that had a non functioning light. Performed diagnosis and found no power at socket, exploded bulb, and char mark on housing. Replaced housing and bulb and retested. Still not powering on. Replaced control and retested. All is now working as designed. Call complete."
Near Austin, TX 78733
Kevin
Job Details: 06/01/2020
OVEN KITCHENAID KEMS308/378 "Arrived on site and found door is not closing properly, model and serial tag is missing. A new inner oven door and both hinges would be needed to correct the issue. Without the entire model number we cannot determine what exact parts fit this unit, job complete"
Near Pflugerville, TX 78660
David S
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I found rails working as designed, and pulling the freezer door closed. I found the gasket on the freezer was not molded properly, I remolded the gasket. I also found the unit out of level. I leveled the unit and tested the door operations. All designed as operated. No water leaks detected."
Near Austin, TX 78746
Jacob
Job Details: 06/01/2020
RANGE JENN-AIR JGS1450FP0 Arrived onsite for unit java broken glass door. Saw broken glass to the outer portion of the door. Replaced front panel glass. No issues at this time. Job complete
Near Austin, TX 78735
Kevin
Job Details: 06/01/2020
OVEN JENN-AIR JJW3830IM00 "Arrived on site and inspected ovens and found a screw punched through top handle on left hand side, will bring back all door components to ensure a repair on the next visit; ordrng 2 W11132942 (SPACER)s and 1 W11250935 (HANDLE) and 2 W11313010 (WASHER)s and 1 W11325162 (DOOR) and 2 WP488130 (nut)s"
Near Austin, TX 78749
Leonardo
Job Details: 06/01/2020
COOKTOP KITCHENAID KCED606GBL01 Arrived on site to replace switch. Replaced switch test unit and unit test good job complete.
Near Austin, TX 78753
Scott
Job Details: 06/01/2020
RANGE WHIRLPOOL WFG320MOBW2 Arrived on site for leaking gas on range . Ran leaks detector on all connections. Found leaks on hose adaptor to regulator connection. Removed hose from regulator . No pipe thread or pipe dope . Used gas Teflon on thread . Retested with leak detector . No gas leaks detected at time of service. Job complete
Near Gatesville, TX 76528
Jonathan
Job Details: 06/01/2020
REFRIGERATOR FRIGIDAIRE FRT18L4JB2 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, evaporator, dryer, and access valves and pumps unit full of. Tested pressures and got pressures to equalize at zero psi on the low side and 150 psi on the outside. Pressure is held for 15 minutes and evaporator was developing a decent price pattern. Unit is working as designed. Call complete."
Near Leander, TX 78641
David
Job Details: 06/01/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose range with control panel being twitchy and unresponsive. Customer showed me a video of unit running and the control panel / UI will twitch when touched. Replaced console and retested. All is working good at this time. Customer will follow up if issue persists during extended baking cycles. Call complete.
Near Austin, TX 78732
Brandon
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL KDTE204DSS0 "Arrived on site for customer complaint of unit not draining, found multiple clogs in drain line, I removed the drain hoses and cleared the clogs, unit tested good. No leaks at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
WASHER MAYTAG MHW8200FC0 "Arrived on site to install previously diagnosed and ordered part. Due to the load & go seal being broken, I removed and replaced the dispenser drawer and tested the unit. Not is operating as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Jonathan
Job Details: 06/01/2020
REFRIGERATOR GE GSH25JSCBSS "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found frost buildup over evaporator cover about an inch thick. Spoke to CS and tried to jump or the defrost circuit. Heater would not kick on. Issue is with the defrost issue not with a sealed system issue. Watering heater, thermistor, defrost by metal, and control. Office will need to get authorization for repair and contact customer for reschedule date. ; ordrng 1 WR50X10065 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10968 (board asm main contr)"
Near Austin, TX 78730
Scott
Job Details: 06/01/2020
RANGE JENN-AIR JDRP548WP03 Arrived on site for right front burner not sparking . Found micro switch bracket was loose causing switch not to activate . Tightened down bracket holder . Burner is now lighting properly . The noise from oven is cooling fan . I tructed customer noise is normal . No gas leaks detected at time of service. Job complete .
Near Buda, TX 78610
Kevin
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Buda, TX 78610
Leonardo
Job Details: 06/01/2020
OVEN WHIRLPOOL MGT8820DS00 Arrived on site to test unit for upper oven not working on bake. Found bad control board not sending power to bake igniter. Will need to order new control board W10878903; ordrng 1 W10878903 (CONTROL BOARD )
Near Horseshoe Bay, TX 78657
James
Job Details: 06/01/2020
WINE COOLER KITCHENAID KUWR204ESB00 Arrived on site and found water standing in bottom of unit and evaporator drain. Found drain p-trap has clogged. Removed trap and notched side of trap cup to prevent future clogging caused by trap sealing to bottom of unit. Tested operation and found drain working properly. Job complete
Near Austin, TX 78730
Scott
Job Details: 06/01/2020
ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for thin ice cubes . Ran diagnostics and found weak water flow .removed filter , water flow returned to normal . Recommended to customer to replace filter . No water leaks detected at time of service . Job complete ."
Near Spring Branch, TX 78070
Richard
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker is broken . Replaced ice maker and tested fine and filled with water. Complete
Near Round Rock, TX 78681
David
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to diagnose refrigerator with over temp alarm. Performed diagnosis. Found unit has no frost pattern on evaporator, but a large ice ball in the top left hand corner of the Evap. Unit will need sealed system repair to resolve leak. Performed sealed system checklist. Ordering sealed system parts for unit, office to reschedule with sealed system tech.; ordrng 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78750
David
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Arrived on site to install previously diagnosed fill tube to resolve leaking* fill tube to icemaker. Removed broken water line and disconnected from valve. Installed new waterLine. and retested. All is now working as designed, no water leaks found.
Near Robinson, TX 76706
Cliff
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site to replace parts for refrigerator. Upon arrival found unit working properly and temperature is correct. No further repairs are needed as main control fixed the issue. Unit was not hooked up to water at time of service.
Near Austin, TX 78731
Paul
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived onsite for a refrigerator with a no ice condition. I found the ice maker thermistor open. The ice maker needs to be replaced.Upon gaining access to the ice maker I tested the thermistor at the ice maker harness and found it good. Upon further inspection I found the wire harness with broken wires at the bottom of the door. The freezer door will need to be replaced.Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 06/01/2020
RANGE WHIRLPOOL WFG525S0JZ0 Arrived on site to install previous diagnosed parts. I removed the damage cooktop and installed a new cooktop. Job complete unit operates as designed.
Near Pflugerville, TX 78660
David S
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 Arrived on site to install sealed system parts. I inspected the unit and work area. I found the cap tube covered in ice and the system low on refrigerant. I evacuated the system and removed the old dryer and old compressor. I installed a new compressor and dryer. I gained access to the evaporator and removed the ice build up around the cap tube. I removed the old evaporator and replaced with new. I preformed a push pull test on the system and found no restriction. I pulled a 30 inch vacuum and monitored pressures for a leak. No leak present. I filled the system with a measured charge of 4.8 oz. I monitored the low side and high side pressure and found low side 0 and high side 150. I found a good frost pattern on the evaporator. System is operating as designed. Please allow 24 hours for unit to get to proper temperature. Job complete.
Near Elgin, TX 78621
Eman J.
Job Details: 06/01/2020
DISHWASHER MAYTAG MDBH979SAM0 Arrived onsite to install previous diagnosed parts. Install panel and bracket. Tested system everything works as designed. Job complete.
Near Cedar Park, TX 78613
Paul
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite for a refrigerator with the doors not sealing properly and the veggie drawer off track. I found the door seals in good condition. The doors would not close because the veggie and fruit drawers were put in wrong and the jammed not allowing the RC doors to close. I removed the drawers and installed them correctly. The drawers and doors are working as designed. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 06/01/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site too inspect dishwasher rack issues. Upon further inspection, I found that the middle rack left adjuster wheel was broken. Customer advised that the unit works fine and the rack rolls out, but sometimes it jumps off track. I am ordering the left adjuster and due to it being out of stock, office will need to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE.) and 1 W11268092 (ADJUSTER )"
Near Belton, TX 76513
Cliff
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start device on compressor. Replaced start device and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Del Valle, TX 78617
Leonardo
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site to replaced float parts. Replaced all parts test unit and unit test good no leaks present job complete.