We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, Texas 78727
Scott
Job Details:
05/19/2025
"Arrived on site for water dripping g out of ice maker box . Found ice maker overflowing and ice build up around ice maker . Replaced valve and ice maker . Adapter seal and ice box fan look in normal shape . WPW10341329,W11658802. Ran harvest and fill. No leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Niederwald, Texas 78640
Andrey
Job Details:
05/19/2025
"Arrived on site to test unit for dented door, tested unit found RC door dented, replaced door, installed nameplate job complete installed LW10912075, W11223753"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, Texas 78737
Leonardo
Job Details:
05/19/2025
Arrived on site to test unit for unit beeping. Test unit and found F8E4 error code water in float. Removed float and removed water test unit and unit filling with water but not washing. Found bad wash motor. Also found heating element was old element advised customer to call kitchen aid for service pointer on heater. Rescheduled for Thursday to replace sump and motor assembly ; schdld next appmnt for 5/22 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSB01
Near Austin, Texas 78734
Luis
Job Details:
05/19/2025
"Arrived on site for water leaking. Found frozen in drain in freezer compartment, removed ice build up defrosted and cleared drain checked water flow through drain good."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Austin, Texas 78704
James K
Job Details:
05/19/2025
"Arrived on site for unit not operating. Upon arrival, found unit not spinning and just agitating. Proceeded to check capacitor and found 60MFD. Inspected all mechanical parts and found no faults. Proceeded to replace W11212745 actuator. Tested unit and still same issue. Proceeded to check voltages and found found J2 connector loose. Made sure all wire connections are tight. Ran 2 test cycles and passed. Ran calibration and passed. Ran another diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78744
James K
Job Details:
05/19/2025
"Arrived on site for unit not powering on. Upon arrival, checked incoming voltage is reading correctly. Proceeded to replace W10857612 timer and now unit powers on. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model wdf331pams0
Near Austin, Texas 78744
James K
Job Details:
05/19/2025
"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11175771 water valve. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Tenant not home. No one available to sign"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Round Rock, Texas 78665
Daniel A
Job Details:
05/19/2025
Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the presoak switch and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11662334
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Round Rock, Texas 78681
Miguel
Job Details:
05/19/2025
"Arrived in site for refrigerator not cooling. Reading 60f. In freezer i has 10 at top and -7 at bottom. Found ice building up in freezer on top of coil. Found the clips on left broken so sir is entering and creating ice build up. Ordering another cover as clips are not available. Office will call to schedule, ; ordrng 1 WPW10388268 (Cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78757
Scott
Job Details:
05/19/2025
"Arrived on site , replaced fresh food door and nameplate LW10912313, W11223753. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Round Rock, Texas 78681
Daniel A
Job Details:
05/19/2025
Arrived on site to inpsect dryer with timer not advancing. Upin further inpsection I tested the dryer and found that the time was not advancing. I verified proper voltage at the terminal block and verified proper voltage at the timer. I found the timer motor had failed. I replaced the timer and retested the dryer. The dryer is now operating as designed. No one on site to sign. WPW10436303
We serviced a
MAYTAG OVEN
Model MGR4410BDA
Near Cedar Park, Texas 78613
Miguel
Job Details:
05/19/2025
"Arrived on site for oven not working, not heating properly. Cooktop working as designed. Problem is with igniter. Verified it gets voltage and glows but not hot enough. Replaced igniter. Verified operarion. Call complete. 12400035"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Austin, Texas 78757
Justin
Job Details:
05/19/2025
Arrived on site for unit leaking gas. Texas gas said leak 2as coming from tightening nut at gas regulator. Tested for leak with bubbles and found small leak at nut. Tightened fitting and test3d. No more gas leak unit is now functioning properly and as designed to job completed
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Georgetown, Texas 78628
Brandon B
Job Details:
05/19/2025
Arrived on-site for door falling open. Verified the issue. Found the left hinge off due to being tangled up in the insulation. I replaced the hinge(w11712995) and tested the door. Unit is operating as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Andice, Texas 78628
Brandon B
Job Details:
05/19/2025
Arrived on-site for icemaker not working. Found water wasn't dispensing also. Found the valve at the wall wasn't turned all the way on. Adjusted it and now I'm getting water. The icemaker wasn't on. I turned it on to max ice. Unit is working as designed. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Austin, Texas 78723
Justin
Job Details:
05/19/2025
Arrived on site for water and ice having a funny taste. Upon arrival customer stated she did not know about having to filter about 3 gallons through system when unit is new or get a new filter installed. Customer found some screws inside freezer unit wanted to make sure nothing was missing. Inspected unit found nothing wrong. Ice maker and water dispenser are dispensing cleaner water now after customer cycled 3 gallons through system. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Georgetown, Texas 78626
Brandon B
Job Details:
05/19/2025
Arrived on-site for leak behind refrigerator. Found water line was cut. I'm ordering wp2300868 fitting and wp2198677 fitting for return visit. Nobody is available for signing ; ordrng 1 wp2300868 (Fitting) and 1 wp2198677 (Fitting)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78723
Justin
Job Details:
05/19/2025
Arrived on site to repair previously diagnosed issue. Unit needs new sump and motor. Replaced sump and motor tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ11
Near Georgetown, Texas 78628
Brandon B
Job Details:
05/19/2025
Arrived on-site for microwave making a humming sound. I couldn't replicate the issue. Customer had a video of the sound. No visible damage to cap or diode. I'm ordering a W11753208 mag for return visit. No parts used. Office will need to reschedule. ; ordrng 1 W11753208 (Mag)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Nolanville, Texas 76559
Robert
Job Details:
05/19/2025
WRS325SDHZ11 Arrived on site for refrigerator with ice door staying open. On arrival I verified issue I replaced ice door and tested over and over product is working as its designed no water leaks visible from main water supply.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Marble Falls, Texas 78654
David Z
Job Details:
05/19/2025
"Arrived on site to diagnose microwave thats not always starting. Customer showed me video. They would close door and run a normal cycle. Timer would count down, and turntable would run, but unit doesnt heat. They would cancel the cycle and restart it and it would work perfectly fine. I tested the door and door seems fine, and connect well with the interlocks.spoke with GC and agreed that the best course of action is to replace the interlocks, control, and inverter together. Ordering necessary parts. Office to schedule return visit, 2nd appliance in the house that will also need parts. ; ordrng 1 W11578578 (Interlock Harness)"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Killeen, Texas 76548
Robert
Job Details:
05/19/2025
"WFE525S0JS4 Arrived on site for a range with a error code F1E2. On arrival I verified error code but client stated that the range would be tripping the breaker when trying to use the oven that was the first issue client was having. Then error code F1E2 showed up and now client can't use oven. I recommend to client that the protocol for a range tripping breaker would be to replace bake,broil, and control. Then removed ground and preheat to 500 degrees then rewire ground and preheat to 500 again. I ordered bake and broil element and returning parts will be needed. I rescheduled client for 5/23/25.; ordrng 1 W10856603 (Broil element) and 1 W11182108 (Bake element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS4
Near Round Rock, Texas 78681
Andrew R
Job Details:
05/19/2025
Arrived onsite for previously diagnosed parts. I replaced the water valve and tested the unit. Unit is filling and shutting now as designed. No leaks were present during the time of service. Call complete. Installed WPW10270395 Smart Valve.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ11
Near Hutto, Texas 78634
Andrew R
Job Details:
05/19/2025
Arrived onsite for microwave making noise. I found the noise the customer was talking about to be the flapper on the exhaust fan venting. I found the noise to be normal and to actually be a good sign as it indicates the flapper is opening. I explained to the customer that it can get louder due to the location of the house and possibility of wind direction affecting it. Unit is operating as designed and customer understands. Call complete. No parts installed.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, Texas 76528
Jonathan M
Job Details:
05/19/2025
"Arrived on site for a washing machine that is not starting a cycle. Inspect a unit and work area. The customer advised that the unit you just completely stopped mid cycle and has not been able to start a cycle since. I ran the unit through diagnostics and found an F7 E1 (basket speed fault) error code. I tested the unit and found the unit buzzing, but not actually spinning the basket. I checked underneath and found the capacitor leaking. I replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78702
Joe Z
Job Details:
05/19/2025
"Arrived on site for not completing cycle . Upon arrival , unit is in apartment # 283. Test unit and display is not powering on. Test polarity at supply and is correct. This is a stacked unit and will require a 2 man. Ordering 2 men. Office to reschedule ; ordrng 1 2man (2 man)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Lago Vista, Texas 78645
Miguel
Job Details:
05/19/2025
"Arrived on site for dryer taking too long to dry and not turning off. Found f2e1, and f3e2. Verified all buttons responding. Unit is heating and has a good draft. Accessed control at j13 i have continuity when I put metal across sensors then open when I remove it. Per tech sheet error is within control. Replaced control board. Verified operation. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS02
Near Round Mountain, Texas 78663
David Z
Job Details:
05/19/2025
Arrived on site to diagnose microwave making noise when turntable is rotating. Examined unit and found turntable ring wheels being abnormally noisy. Replaced ring and tested unit. Verified unit working as designed. Abnormal noises are gone. W11110134.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Hutto, Texas 78634
Andrew R
Job Details:
05/19/2025
Arrived onsite for dishwasher leaking. I found the customer to have the rinseaid set to max while using pods. I informed the customer that rinseaid has to be set to minimum when using pods as the pods already have some rinseaid in them. I set the rinseaid to minimum but also noticed water trails along the door gasket. I replaced the door gasket and unit is now not leaking. Unit is now operating as designed. Call complete. Installed W11725437 GASKET.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Pflugerville, Texas 78660
Andrew R
Job Details:
05/19/2025
Arrived onsite for previously diagnosed parts. I replaced the panel controls and unit now operates as designed. After installation I found the knob to have a crack across the knob and will need to be replaced. Ordering W10448758 Knob-Cntrl. Office to RS as it is showing PSP. Installed W10891907 CNTRL-ELEC.; ordrng 1 W10448758 (Knob-Cntrl)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lago Vista, Texas 78645
Miguel
Job Details:
05/19/2025
"Arrived on sife for dryer not drying and room feeling hot and wet. Tested and found vent does not have a good draft. Went out side and found vent goes under the house. It is currently full of water. Advised cusfomer vent needs to be cleaned. Dryer is working as designed, call complete. 162.36 Auth code: R4RR9W"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Killeen, Texas 76549
Robert
Job Details:
05/19/2025
KFIS29BBMS03 Arrived on site for a refrigerator not producing enough ice. On arrival client stated that the ice bucket has been half full since Saturday and it hasn't produced more. I ran every test on the icemaker and water valves no error codes on the icemaker water fill tested passed ice fan worked great no open gaskets. FC temp was 7 ice pattern was good then only solution would be replace main control and ui control. I replaced both parts and tested product is working as its designed no water leaks visible from main water supply. I recommend to client to keep an eye on the production of the ice.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Horseshoe Bay, Texas 78657
David Z
Job Details:
05/19/2025
Arrived on site to diagnose ice machine overproducing ice. Found ice level above bin thermistor and continuing to overproduce. Replaced bin thermistor to resolve. Unit now working as designed with all functions good. Parts used - WPW10511923.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS02
Near Round Mountain, Texas 78663
David Z
Job Details:
05/19/2025
Arrived on site to diagnose microwave making noise when turntable is rotating. Examined unit and found turntable ring wheels being abnormally noisy. Replaced ring and tested unit. Verified unit working as designed. Abnormal noises are gone. W11110134.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS03
Near Lakeway, Texas 78734
Luis
Job Details:
05/19/2025
"Arrived on site for not dispensing ice. Tested ice dispenser motor not rotating, removed bin dumped clumped ice,found shaft stripped,replaced auger motor and shaft,reinstalled bin engaged light switch tested auger motor,shaft in ice bin rotating. Wp2188917,w10822635"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/19/2025
"Arrived on site to test the unit for issues with the dispenser door not opening and soap not fully dissolving.Tested the unit and found the dispenser door is operating correctly. Customer reported that soap remains after the wash cycle. Advised the customer to use only one tablespoon of detergent, rather than filling half the dispenser.Ran a test cycle all functions tested good.Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW10
Near Pflugerville, Texas 78660
Andrew R
Job Details:
05/19/2025
"Arrived onsite for refrigerator not cooling and not making ice. I found the Freezer reading 28 degrees and RC at 46. No ice sighted. Compressor feels like it's running weak and when inspecting the evaporator i found no frost pattern present indicating a sealed system repair is needed. Ordering WPW10143759 UV DRIER, W11506635 ACCESS VALVE, W11547313 Compressor, and W11598433 Evaporator. Office to RS. NO PARTS INSTALLED.; ordrng 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Drier) and 1 W11547313 (Compressor) and 1 W11598433 (Evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78738
Leonardo
Job Details:
05/19/2025
Arrived on site to test the unit for a reported leak.Tested the unit and found it leaking from the right side of the door. Discovered the unit was not properly leveled due to the tile floor not extending to the rear feet. Leveled the unit correctly to ensure proper sealing.Ran a test cycle no leaks present at this time.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, Texas 78628
Wesley
Job Details:
05/19/2025
Arrived onsite and found unit operating with icemaker fill leak causing fan noise. Used GC proprietary spout shroud to repair. Unit is now operating as designed. All checks good. No parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Dripping Springs, Texas 78620
Tim M
Job Details:
05/19/2025
"Arrived on site to test unit for leak. Upon arrival customer stated 30 minutes after previous service visit, there was water on the floor in front of the unit. Found water on the bottom of the RC, water trail coming from the filter housing. Found the filter not tightened all the way, tightened filter and turned water off. Gained access to evap cover, ran water dispenser and monitored housing, found no leaks at the filter housing. Unit was in a defrost cycle and defrost water is draining properly. Suspecting the reason unit began to leak was due to a loose filter. Advised customer if unit starts to leak again to try to capture on video. At this time unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, Texas 78628
Wesley
Job Details:
05/19/2025
Arrived onsite and found unit operating with tripping breaker. Found unit had never had burnoff performed. Performed burnoff and unit is operating as designed. Never tripped during service and burnoff. Advised customer on failure and solutions. No parts. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78757
Wesley
Job Details:
05/19/2025
Ariv3d onsite and found f7e1 f9e2 f8e1 and f10e2 error. Symtpkms of no wash function. Audible seized wash motor. Repalced sump and motor and all symptoms resolved. Unit is now operating as designed. Advised customer on repair. All checks good. Significant environmental wear. Documented with pics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78757
Wesley
Job Details:
05/19/2025
"Arrived onsite unit 272 and found unit operating with failed refrigerator door. Replaced refrigerator door and nameplate. Unit is now operating as designed. All checks good. LW10912313, W11223753"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Copperas Cove, Texas 76522
Robert
Job Details:
05/19/2025
WDF520PADM7 Arrived on site for a dishwasher not washing. On arrival I ran diagnostic and found error codes F4E3 and F7E1 a bad motor and heater isn't working i ordered heater and client wanted to reschedule for 6/2/25 that was the day he wanted. Returning parts will be needed no water leaks visible from main water supply. ; ordrng 1 W10518394 (Heater)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Horseshoe Bay, Texas 78657
David Z
Job Details:
05/19/2025
"Arrived on site to replace damaged front dryer panel. Removed front panel and replaced with new. Repalced emblem ans swapped over m/s tag. Verified no other damage to unit. Builder not on site to sign for ticket. Call completed. Parts used - W10908007, W11491749."
We serviced a
AMANA RANGE
Model AEP222VAW5
Near Blanco, Texas 78606
Andrew
Job Details:
05/19/2025
Arrived on site to inspect unit for damage. Replaced RH(W10144829) and LH(W10144828) end caps and cooktop(W10175582). Unit now working as designed. Contractor not present for signature.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Round Rock, Texas 78681
Daniel A
Job Details:
05/19/2025
"Arrived on site to inspect washer only sensing through the whole cycle. Upon further inspection, I placed the machine into diagnostics and observed no error codes. Iran compoment testing and found no issues with the function of the components. I ran an automatic test in service mode and observed no issues. I started a normal cycle in consumer mode and found that the washer is operating as designed and is sensing at the beginning and activating the agitate during sensing how it is designed. I observed as it advanced from sense to wash and was operatimg without issue. No parts installed. The machine is operating as designed. No water leaks were observed during service. No one on site to sign."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Austin, Texas 78731
Matthew
Job Details:
05/19/2025
Arrived onsite for door hard to close and not drying. Found door does need a firm close. Notified customer where to apply pressure to close rather than slam door shut. Customer stated it is too hard to close. Replacing a part will not change that. Did find that the vent hose is severely kinked. Adjusted hose for better air flow. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Johnson City, Texas 78636
Andrew
Job Details:
05/19/2025
Arrived on site to test unit for tapping noise. Was able to replicate and verified with customer noise was water line tapping on rear of cabinet. Secured lines and noise is no longer present. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Austin, Texas 78754
Justin
Job Details:
05/19/2025
Arrived on site for unit not cooling. Inspected and found compressor not turning on Inspected unit and found start device not plugged in. Plugged unit inand compressor kicked on. Went and did another call at same apartment complex. After that call went back and checked to see if unit started cooling and it did. Maintenance will monitor unit isnow functioning properly and as designed to. No leaks present at this time job completed
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Lago Vista, Texas 78645
Miguel
Job Details:
05/19/2025
Arrived onnsite for washer leaking. Found f0e2. Ran diagnostics and all components passed with no issues. No leaks at this time. The customer has 2 washers side by side. Customer unsure which washer is leaking. Both washers have a dryer on top that needs to be removed for proper inspection. 2 man required to complete service. Office will call to schedule. ; ordrng 1 2man (2man)
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Driftwood, Texas 78619
Andrew
Job Details:
05/19/2025
Arrived on site to test unit for not always dispensing water. Was able to mimic issue and found switch needs replaced. Ordering parts and office to reschedule. ; ordrng 1 W11247958 (Dispenser housing) and 1 WP12575502 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Leander, Texas 78645
Miguel
Job Details:
05/19/2025
Arrived on site for refrigerator not making ice. Test shows e0. No error. Customer says a lightung bolt hit the road nearby and took out the camera. Power was off for few hours. Tested and ice fan is working. Cycled icmeaker and small cubes came out. Customer said he just changed filter. Tested water and it fills properly. Suspect lightning caused a pause in the system. Reset. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78754
Justin
Job Details:
05/19/2025
Arrived on site for unit not turning on. Inspected unit found start swith blown as well as wire harness connection took pictures of harness and switch. Ordering wire harness office to re schedule ; ordrng 1 W10450289 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78758
Scott
Job Details:
05/19/2025
"Unit A ......8-1,Arrived on site for washer not dissolving soap pods . Ran diagnostics for long fill error code . Found supply valves not opened but a 1/4 open . Opened valves fully . Ran diagnostics test wash . All checked normal. No parts used . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Austin, Texas 78754
Justin
Job Details:
05/19/2025
Arrived on site for unit not cooling. Inspected unit found unit is intact cooling in both compartments. Checked temperature unit had proper temperature in both compartments. Serial numbers didn't match. Went to the builder to confirm i was at the right unit. Builder Checked and confirmed unit number was correct. Unit is functioning properly and as designed to job completed
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Austin, Texas 78754
Justin
Job Details:
05/19/2025
Arrived on site for unit not cooling. Inspected unit found unit is intact cooling in both compartments. Checked temperature unit had proper temperature in both compartments. Serial numbers didn't match. Went to the builder to confirm i was at the right unit. Builder Checked and confirmed unit number was correct. Unit is functioning properly and as designed to job completed ; ordrng 1 W11458345 (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Austin, Texas 78741
James K
Job Details:
05/19/2025
"Arrived on site for unit not draining. Upon arrival, found sitting water in the tub. Prompted unit to drain and heard rattling noise from drain pump. Proceeded to inspect drain pump and found debris on the impeller and pump is extremely hot. Proceeded to replace WPW10348269 drain pump and removed debris. Tested unit and now unit drains properly. Also customer mentioned high pitch noise from the inlet water valve. Ordering W11175771 water valve and WPW10545278 drain hose. No water leaks detected at this time. Customer agreed to reschedule May 27th ; ordrng 1 W11175771 (Water valve) and 1 WPW10545278 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Cedar Park, Texas 78613
Miguel
Job Details:
05/19/2025
Arrived on site for icemaker leaking. Ice clumps into icebergs inside the bucket. Found icicles coming from icemaker tray. Cycled and confirmed icemaker is leaking. Replaced icemaker. Verified operarion. Call complete. WPW10300022
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB02
Near Austin, Texas 78747
Joe Z
Job Details:
05/19/2025
"Arrived on site for not making ice. Upon arrival, inspected unit. Ice container is empty. Ran harvest test and icemaker is not responding. Test voltage at harness and have 120v. Replaced ice maker D7834706Q. Ran harvest and completed and filled with water correctly. Unit is operating as designed. No leaks present. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Bastrop, Texas 78602
Joe Z
Job Details:
05/19/2025
"Arrived on site with previously ordered parts. Upon arrival, customer followed instructions from tech line and issues continued. Proceeded with replacing ui and control. Deli ui and harness are ok. Customer will continue to monitor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Bastrop, Texas 78602
Joe Z
Job Details:
05/19/2025
"Arrived on site for leaking water when water is dispensed. Upon arrival, test unit and water line is leaking at connection under unit. Replaced connector and test unit. Unit is operating as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Buda, Texas 78610
Andrey
Job Details:
05/19/2025
"Arrived on site to test unit for not drying, tested unit found F10E2 error popping up and canceling the cycle, do to a ongoing vent issue, replaced vent and control and tested, unit is now running as designed no leaks detected job complete installed W11629911, W11649995"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Round Rock, Texas 78664
Scott
Job Details:
05/19/2025
"Arrived on site replaced 4 k obs , both right and left front switches ,left front elemnt W11158168 , W10823727, WPW10434452. All burners are heating and cycling properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Bastrop, Texas 78602
Joe Z
Job Details:
05/19/2025
"Arrived on site for beeping and flashing F8-R4 error code. Upon arrival , inspected unit and confirmed error code F8-E4 overfill switch open. Ran unit to search for leak. Began to see water dripping from left hinge area. Found leak from behind left hinge coming from tub. Found an open weld at corner of tub. Uploaded picture toSD. Need to replace tub. Ordering tub. Office to reschedule ; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, Texas 78739
Tim M
Job Details:
05/19/2025
"Arrived on site to test unit for no operation. Upon arrival customer stated anytime a button is pressed, wrench icon appears. Tested unit, found when pressing the power button LOC and wrench icon would appear. Control is locked. Unlocked control, all function has returned. Ran a diagnostic cycle with all components properly engaging. Explained the functionality of each cycle and what should be run when. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Andrey
Job Details:
05/19/2025
"Arrived on site to test unit for not working properly, tested unit found drain pump running and not turning off, no kinks in the pressure hose, will need control to fix issue, Ordering part office to reschedule ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Austin, Texas 78749
Tim M
Job Details:
05/19/2025
"Arrived on site to test unit for noise. Upon arrival heard noise originating from unit compartment, sounds like a fan blade making contact with something. Gained access to unit compartment, found condenser fan blade is making contact with the shroud causing a noise. Adjusted condenser fan and shroud, noise has been eliminated. No one on site for signature. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model GD27DFXFN01
Near Austin, Texas 78730
Matthew
Job Details:
05/19/2025
"Arrived onsite for compressor failure. Confirmed compressor getting hot and pulling high amps. Tapped system and was charged. Evacuated system and replaced compressor, drier and access valve. There were signs of oil so used nitrogen to flush. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Advised customer of giving 48hrs to stabilize. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, Texas 78754
Matthew
Job Details:
05/19/2025
Arrived onsite for damaged range handle. Took pic. Replaced handle assembly. Unit is now functioning properly. Unit is new construction unoccupied. No one on site for signature. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTS00
Near Manor, Texas 78653
Matthew
Job Details:
05/19/2025
Arrived onsite for unit not cooling. On arrival unit compressor and fans are not running. Pulled control box and tapped thermostat. Now compressor and fans turned on. Replaced thermostat due to sticking. Advised customer to monitor over 48hrs. Job complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Buda, Texas 78610
Andrey
Job Details:
05/19/2025
"Arrived on site to test unit for not heating, tested unit found shorted heating element, replaced and tested unit is now running as designed job complete installed 279838"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB3
Near Manor, Texas 78653
Matthew
Job Details:
05/19/2025
"Arrived on site for unit, not washing properly. On arrival ran diagnostics and found error code for wash motor failure. Ran test and confirmed the wash motor is not energizing. Replace wash motor assembly. Tested and unit is now functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Round Rock, Texas 78681
Daniel A
Job Details:
05/19/2025
"Arrived on site to inspect washer making a very loud grinding noise. Upon further inspection, I placed the washer into diagnositcs and observed an error code for out of balance. I gained access to the underside of the washer and found that the splutch was not engaging properly due to the top being worn and pressed into the bottom of the gearcase. This was most likely cause by overloading and loads going out of balance. I replaced the splutch and the belt due to both being worn. I recalibrated and tested the machine. I advised the customer on proper loading size and cycle selection. No water leaks observed during service. W10721967 W11239857"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78717
Daniel A
Job Details:
05/19/2025
Arrived on site install previously diagnosed and ordered parts. I installed the left and right rollers and was able to safely pull the refrigerator out to replace the led control. Upon further inpsection I found that the led control was supplying proper voltage on J2 pin 3 and 4 however no voltage was getting to the harness on the other side in the RC. I checked the continuity from the led control connection to the wiring harness to the led heater and did not measure continuity. I called techline to document my findings and report that there is that can be done. 7741600774 SR product resolution will reach out to the customer. No water leaks observed during service.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, Texas 78633
Brandon B
Job Details:
05/19/2025
"Arrived on-site for unit getting f2e1 code. It's not happening every time but it's getting more frequent. The power is correct, connections are good. I installed console(w11600651) and tested unit. Everything is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Pflugerville, Texas 78660
Andrew R
Job Details:
05/19/2025
Arrived onsite for washer not spinning. I found when the washer is plugged in unit will drain. I took off the pressure line and tried canceling the unit out. Drain would still persist. Water line is clear and indications of a failed water pressure sensor is present. I replaced the control and ran the unit through a diagnostic cycle. Unit is now completing cycles and I ran a consumer cycle to ensure door lock is locking. Unit is locking and now operating as designed. No leaks present. Call complete. Installed W11633359 Control.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, Texas 78717
Daniel A
Job Details:
05/19/2025
"Arrived on site to inspect refrigerator leaking water in FC. Upon further inspection, I found that water had been failing to drain from the evaporator drip pan and flowimg into the bottom of the freezer. I gained access to the rear of the refrigerator, and found that the drain tube was clogged with lint and dust causing the water to back up in the freezer section. I removed the drain tube and clean it thoroughly. I reinstalled the drain tube and cleared the ice in the FC. The refrigerator is now operating as designed. No parts installed. No water leaks observed at the end of service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, Texas 78757
Wesley
Job Details:
05/19/2025
"Arrived edge onsite refrigerator cooling loss with a frost pattern indicating sealed system failure. Found unit held good charge when beginning repair. Replaced compressor and added dye drier and access port. Vacuumed and charged to spec. Unit is now operating as designed. Observed proper cooling. Hot discharge and appropriate low side pressures. W11506635, WPW10143759, W10779331"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, Texas 76537
Tyler
Job Details:
05/19/2025
Arrived on site for dishwasher not draining. On arrival found drain hose wasn't installed properly amd had a large clog. Adjusted line and removed clog and found unit working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Jarrell, Texas 76537
Tyler
Job Details:
05/19/2025
Arrived on site for refrigerator leaking from ice maker into bucket. On arrival found full tube extension not sitting in ice maker properly. Adjusted fill tube extension and found leak no longer present. No parts Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waco, Texas 76712
Jonathan M
Job Details:
05/19/2025
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I found that when I went to replace the ice maker that the the fill tube was frozen, causing very little water flow into the ice maker. I went ahead and replaced the fill tube heater, icemaker, UI, and name plate. I tested the unit and found the unit working and operating as designed. Call complete. W11658802, W11087201, W11636544, and W11223753."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waco, Texas 76705
Jonathan M
Job Details:
05/19/2025
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I found 3 out of the 4 roller. Assemblies on the lower track broken. I also found that the upper rack will wasn't the issue but with the actual adjuster itself. Ordering the correct parts and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 3 WPW10082868 (Lower wheels)s and 1 W11662350 (LH adjuster) and 1 W11662349 (RH adjuster)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Temple, Texas 76504
Jonathan M
Job Details:
05/19/2025
"Arrived on site for a washing machine that is making noises during the final spin. Inspected unit and work area. The customer he showed me a video of what was happening, and she advised that it sounded like there was like a loose screw, or something in the machine. I did confirm the customer's complaint and gained access to the slider. I found the slider worn and replaced the slider. I also gained access to the drain pump and found something stuck in the drain pump assembly. I removed the obstruction and tested the unit again. The unit began to work and operate as designed. Call complete. W10734521."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2665XEM7
Near Troy, Texas 76579
Jonathan M
Job Details:
05/19/2025
Arrived onsite to install previously diagnosed parts. Inspected unit and work area. I replaced the freezer gasket and found the door making a proper seal around all sides. The unit is now working and operating as designed. Call complete. WPW10714545.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Troy, Texas 76579
Jonathan M
Job Details:
05/19/2025
Arrived on site four a refrigerator that is not dispensing water. Inspected unit and work area. The customer advised that the unit makes a knocking sound when its trying to dispense water. I did confirm the customers complaint and remove the filter. I found adequate water pressure coming through without the sound with the filter removed. I went ahead and replaced the filter housing and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W11162042.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Spicewood, Texas 78669
Luis
Job Details:
05/19/2025
"Arrived on site for thin to no ice. Ran diagnostic found pump shutting off water fill early,replaced pump ran a normal cycle water filled pan correctly, ran diagnostic all test passed. W11542867"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78748
Tim M
Job Details:
05/19/2025
"Arrived on site to test unit for not drying. Upon arrival customer stated unit would complete a cycle but clothes were still wet. Tested unit, found all components properly engaging. Ran a vent test that showed vents were clear. Customer mentioned overloading the dryer when it was taking too long, she has recently used it with no issue. Advised customer on proper load sizes and proper use of the unit. No one on site for signature. Unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Leander, Texas 78641
Miguel
Job Details:
05/19/2025
Arrived on site for dishwasher not cleaning. Water was still in tub. Diagnostics shows no errors. Ran test mode and found all components running however there is barely any water being pushed through the dishwasher. Upper spray arm not water pressure to move. Bottom spray arm just barely pushes water out but not fast enough for it to spin. Will need new sump assembly. Reset for Friday. ; ordrng 1 W11613479 (Wash motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X15DS02
Near Leander, Texas 78641
Miguel
Job Details:
05/19/2025
Arrived on site for cooler door not closing. Unit kept beeping so they shut unit off. Found bottom right hinge is out of place. Removed door. Put hinge in proper place. Door now closing and sealing properly. Found damage to the top left section of door and top left section of cabinet. Cabinet portion is not available for service. Called techline. Spoke w/ Chris. Sr#7741602147. Techline advised to contact customer service. Call complete. No parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, Texas 78640
Leonardo
Job Details:
05/17/2025
"Arrived on site to diagnose unit not washing. Tested the unit and found it was filling with water but not circulating. Verified correct voltage was present at the motor, but the motor was not operating. Replaced sump and motor assembly. Tested the unit after repair unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/17/2025
"Arrived on site to inspect the unit for reported flickering lights on the low setting, with no issue on high. Tested voltage and confirmed proper operation: the unit outputs half voltage on the low setting and full 120V on high, as designed. The lights are LED and not actually flickeringthe perceived flicker is due to reflections from the backsplash. Unit is operating normally and as designed.Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Waco, Texas 76707
Jonathan M
Job Details:
05/17/2025
"Arrived on site for a dishwasher that has no pow. Inspected unit and work area. I checked voltage at the terminal block and found proper voltage and polarity. I checked voltage at the control and found proper voltage going to the control, but the control not responding. I replaced the control and tested the unit. The unit began to work and operate as designed, completing a full diagnostic cycle. Call complete. W11683480."
We serviced a
KENMORE WASHER
Model 110.47787800
Near Georgetown, Texas 78633
Tyler
Job Details:
05/17/2025
"Spoke the customer over the phone and they stated they no longer needed repairs and found that the washer itself was not leaking, and it was due to something else in the home and canceled service call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Harker Heights, Texas 76548
Tyler
Job Details:
05/17/2025
Arrivedon store for wall oven failing to display any functionality. On arrival found w11600355 panel had failed and I replaced it and connected unit to wifi to ensure it gets proper updates. Unit works as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Leander, Texas 78641
Miguel
Job Details:
05/17/2025
"Arrived on site for washer not turning on. Clothes apparently very wet. Unit then randomly turned on by itself. Diagnostics shows f3e1, f8e1. Manually test valves and they work. Drain works, agitate and spin working. Unit made a loud squel when starting spin. Inspected and found black oil on cam. Will need new gearcase. Returning with that, control board and parts sent. Office will call to schedule ; ordrng 1 W11454372 (Gearcase) and 1 W11744752 (Washplate) and 1 W11608056 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Seguin, Texas 78155
Tim M
Job Details:
05/17/2025
"Arrived on site to test unit for not starting cycle. Upon arrival customer stated it seems like unit is starting but then silence. Verified issue by entering diagnostics and running a test cycle, unit filled but wash motor did not engage. Replaced wash motor assembly (W11613479) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Andice, Texas 78628
Miguel
Job Details:
05/17/2025
Arrived on site for dishwasher leaking. Customer has video of soapy water dripping from the bottom. Diagnostics has no errors stored. Automatic test cycle completed with no signs of a leak underneath. Removed door panel. Found evidence of leak from vent. Replaced vent and lower spray arm. Verified operarion. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS09
Near Austin, Texas 78734
Luis
Job Details:
05/17/2025
"Arrived on site. Found frozen water at bottom of fresh food compartment, no water source in fresh food compartment, checked liner no traces of dripping possible water had spilled,cleared ice,cleaned water from fresh food compartment checked door seals good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVB2
Near Killeen, Texas 76542
Tyler
Job Details:
05/17/2025
"Arrived on sitw for microwave not turning on. On arrival confirmed failure and found both W11707984 fuse, w10727360 switch broken. Replaced both parts and found microwave working as designed. Call complete"