Service History 340 - Appliance Express

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DS01

Near Pflugerville, TX 78660

Scott

Job Details: 06/09/2022

"Arrived on site for built in microwave flashing key pad error . Powered unit down . Unable to enter diagnostics due to error keeping keypad from responding. Call to set return ; ordrng 1 W11229663 (Panel UI)"

We serviced a

LG MICROWAVE

Model LMC2075ST00

Near Austin, TX 78749

Leonardo

Job Details: 06/09/2022

Arrived on site to test unit for door not opening. Found bad push broken button will need to order new control panel office to reschedule ; ordrng 1 ACM75218726 (Control assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Manor, TX 78653

Matthew

Job Details: 06/09/2022

Arrived onsite for washer not advancing and water in tub. Upon arrival inspected unit. Found error code blinking on display. Error for drain pump. Tilted unit and found harness to pump not secured. Secured harness and tested. Unit is now functioning properly. Customer started new load and was functioning. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Austin, TX 78739

Andrew

Job Details: 06/09/2022

Arrived on site to test unit for not heating and leaving items a little frothy. Found error code f7e1(no heat). Cleared code and ran diagnostics with no issues. Found filter screen has excessive build up. Advised customer to clean filter and run cleaning cycle on unit to clear out build up. Also advised to purge cold water from sink prior to using unit to prevent element from erroring out. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78758

Scott

Job Details: 06/09/2022

Arrived on site for fridge making humming noise . Used sound pads on condenser coils and tightened compressor mounts . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HB01

Near West, TX 76691

Jonathan M

Job Details: 06/09/2022

Arrived on site for a cooktop that wont heat the right burner properly. Inspected unit and work area. Confirmed customers complaint and found that the right front element would not turn on at all. Remove the cooktop and found the element had exploded inside the element causing a short and inability to heat the element. Replace the element and tested the unit. Found the element not turning on due to improper voltage being sent to the element. Replaced the ethernet switch and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

KENMORE REFRIGERATOR

Model 106.5757579

Near Round Rock, TX 78664

Wesley

Job Details: 06/09/2022

Arrived onsite and found unit had frozen fresh food produce but responded positively to adjusting the thermostat. Advised customer on findings and provided customer instruct on using thermometers to monitor temps for proper operation. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Killeen, TX 76542

Tyler

Job Details: 06/09/2022

Arrived on site for dishwasher still leaking water. Upon arrival confirmed issue and found signs of water overfill under lower door seal at bottom of door and overfilling over the tub. Upon further inspection found no errors in diagnostics and one tub has a door there was not enough water in the tub to account for a bad valve but I did find that unit would overfill the door when in a heavy spray cycle indicating water could possibly be leaking from the motor or spring assemblies into the tub at high pressures in and out the door. Informed customer of findings.

We serviced a

WHIRLPOOL WASHER

Model WTW8240YW0

Near Killeen, TX 76542

Tyler

Job Details: 06/09/2022

Arrived on site for washer needing previously diagnosed rods. Upon arrival installed required part. Ran 2quick was cycles to insure tub would stay lvl and found no leaks or failures during tests.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF2A

Near Round Rock, TX 78681

Wesley

Job Details: 06/09/2022

Arrived onsite for control issues and determined glitching and unresponsive touch panel. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Kyle, TX 78640

Kevin

Job Details: 06/09/2022

Arrived on site and found drain pump is not running. Remove standing water and found drain pump is jammed by pocket debris. Replace drain pump. Customer is aware after showing them what has caused drain pump to fail. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Austin, TX 78734

Luis

Job Details: 06/09/2022

"Arrived on site. Removed bottom grill found exchanger line to evaporator heavily corroded uploaded picture unit will need an evaporator for a proper repair.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA03

Near Round Rock, TX 78681

Wesley

Job Details: 06/09/2022

Arrived onsite and found the door seal slot had been dislodged from the bottom right rivets. Bent slot as far back into place as possible. Advised customer on full repair requiring the replacement of the tub. Provided some advice on workaround options.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78717

Wesley

Job Details: 06/09/2022

Arrived onsite and found unit operating with failed pump. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78717

Wesley

Job Details: 06/09/2022

Arrived onsite to replace only the evap cover at customers option. Replaced the evap cover

We serviced a

WHIRLPOOL DRYER

Model LDE482

Near Austin, TX 78750

Wesley

Job Details: 06/09/2022

Arrived onsite and replaced the belt. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Cedar Park, TX 78613

Wesley

Job Details: 06/09/2022

Arrived onsite and replaced display control to repair. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Dripping Springs, TX 78620

Justin

Job Details: 06/09/2022

Arrived on site to install previously diagnosed parts. I installed the valve and then tested the unit. The unit began working as designed. No leaks observed at the time of service. Call complete.

We serviced a

LG REFRIGERATOR

Model LFZ25978ST/00

Near Austin, TX 78738

Justin

Job Details: 06/09/2022

"Arrived on site for a refrigerator with no cool. Upon further inspection I found both compartments with no cool and no frost pattern. I also found the mullion significantly hotter than it should be and constantly running. I gained access to the back of the unit and found the compressor overheated and also constantly running. I checked amp draw to the compressor and found it at .8 amps. This indicates a control and SS failure. I also found the water line leaking at the valve, and a sign of a leak from the water line into the IM. Upon further inspection I I found the waterline to the IM actually cut in half. I informed the customer on my findings. The customer stated they were only trying to fix it temporarily before they remodel their kitchen.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Austin, TX 78738

Justin

Job Details: 06/09/2022

"Arrived on site for a washing machine throwing error codes. Upon arrival the customer stated the unit is not working, and prior it would just randomly change cycles and never be accurate on the UI. I put the unit into diagnostic mode and found stored error code F6E2 for communication error and F2E1 for stuck button. I cleared the error codes. I then tried to run a diagnostics cycle and found the buttons not working properly and the selections not responding. Upon further inspection I found the gearcase had significant oil indicating a failing gearcase. In order to repair the unit it will need a console, control, gearcase, and slider. I informed the customer on my findings, and they just want to repair the console and control. I installed both parts and then tested the unit. The unit is now working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Justin

Job Details: 06/09/2022

Arrived on site for a range leaking gas. Upon arrival the customer showed me pictures of bubbling leak detector on the regulator. Upon further inspection I found a sever crack running down the regulator. I replaced the regulator and then tested the unit. I put leak detector on all connections again and could not find any leak. I then activated all burners and verified functionality. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Georgetown, TX 78633

Gerry C

Job Details: 06/08/2022

Arrived to inspect door alignment issues. I found the cabinet incorrectly set and the doors would not align. I corrected the cabinet issue and set the door height. I tested the unit and it operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Cedar Park, TX 78613

David S

Job Details: 06/08/2022

Arrived on site for oven no responding. I spoke to the customer and found out they recently had a power outage. I tested the unit and found it working properly. I found no fault codes in diagnostics. I found all buttons and functions working as designed. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW3430DS00

Near Austin, TX 78717

David S

Job Details: 06/08/2022

Arrived on site for wall oven showing F2e1 error code. I inspected the unit and work area. I verified the error. I found the left side buttons not responding. I gained access to the console and tested the harness. I found the harness in good condition

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Austin, TX 78727

Wesley

Job Details: 06/08/2022

Arrived onsite and found unit evap harness connector to heater failed. Repaired unit by replacing evap harness. All checks food. Unit is now operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Marble Falls, TX 78654

Kimo

Job Details: 06/08/2022

Arrived onsite for dishwasher with a f9e1 code. Upon inspection I found that the code did not show up in diag. I check the drain hose for a high loop and found that it did not have one. I corrected the and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS01

Near Meadowlakes, TX 78654

Kimo

Job Details: 06/08/2022

Arrived onsite for ice machine not producing. Upon inspection I found that the machine was turned off. I put unit into diag mode and tested all function all all showed ok in diag. Go a full frost pattern when testing the compressor/ evap. Upon operating as designed job complete.

We serviced a

MAYTAG DRYER

Model MGDE300VF2

Near Austin, TX 78729

Wesley

Job Details: 06/08/2022

Arrived onsite for gas leak in the manifold. Replaced manifold and found dryer is now operating as designed without leaking.

We serviced a

IKEA REFRIGERATOR

Model IK8FXNGFDM02

Near Austin, TX 78751

Wesley

Job Details: 06/08/2022

Arrived onsite and found fridge thermistor out of range causing continual sub freezing temperatures.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Austin, TX 78737

Kevin

Job Details: 06/08/2022

"Arrived on site and inspected refrigerator and found fresh food sign drain is clogged. Found drip pan has rusted away. Removed rusted drip pan and cleared drain tube with steamer.

We serviced a

LG WASHER

Model WM3360HVCA

Near Austin, TX 78737

Kevin

Job Details: 06/08/2022

"Arrived on site and inspected washer and found dispenser drawer overflows immediately. Found the cap for the detergent bottle has been dropped into the drawer and is blocking the fill tube into the tub, took multiple pictures. Home is a short term rental and the last guess they had probably dropped cab into dispenser drawer. Washer is operating properly after correcting it, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED9600TW1

Near Austin, TX 78735

Kevin

Job Details: 06/08/2022

"Arrived on site and inspected dryer and found it is squealing while running. Disassembled dryer and found tension pulley is squealing. After replacing belt, all support wheels, and pulley dryer is running normally, job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LF1

Near Killeen, TX 76549

Tyler

Job Details: 06/08/2022

Arrived on site for refrigerator leaking water and not cooling. Upon arrival confirmed issue. Found unit unplugged. Verified stable power supply and restored power to unit. I then found all fans running as well as compressor. Found amps fluctuated between .8-1.3. Found evap coil frosting over onFront row only. Found separations between liner on both sides of compartments as well as liner damage in rc compartment. Also saw void in insulation behind unit. Unit cant be repaired due to liner damage. Will need findings reported to ahs.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, TX 76541

Tyler

Job Details: 06/08/2022

Arrived on site dryer not turning on. Upon arrival confirmed issue. Found after further testing that unit had a stable 240v connection. I then found thermal fuse and cut off and blown and element coil was starting to bow and warp (caused from normal) causing the short in all 3 parts. I then reassembled and tested dryer. Found dryer heat cycling as designed with no failures or odd fluctuations in temp. Call complete

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Killeen, TX 76542

Tyler

Job Details: 06/08/2022

Arrived on site for washer not starting/operating. Upon arrival confirmed issue. Found power button was the only thing functioning on unit. After further testing I found between 65-170dcv being sent from ACU indicating major ACU failure. I then found cause of ACU failing was the drain motor ohming of 20ohms high shorted ACU out.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Dripping Springs, TX 78620

Justin

Job Details: 06/08/2022

"Arrived on site for a range with the middle front burner not lighting intermittently. Upon arrival the customer stated the back middle also does it sometimes. I tested the unit and could not get the front middle to light at all, but I found the back middle lighting most of the time. I removed both middle burner heads and found the orifice holders on both were off center. This was creating a small gap between the orifice holder and panel which was allowing the gas to abnormally escape and not light. I removed the screws and adjusted both orifice holders. I then tested the unit and found it now working as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Dripping Springs, TX 78620

Justin

Job Details: 06/08/2022

"Arrived on site for a wall oven that was letting to much heat escape from the door. Upon arrival the customer stated that an inspector checked temps around the oven when heated and found them to high, particularly on the bottom. Upon further inspection I found the gasket in good shape. I preheat the unit to 350?F and found it good. I informed the customer on the design of the blower system, and how hot air does blow from the bottom. I found the unit working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Dripping Springs, TX 78620

Justin

Job Details: 06/08/2022

Arrived on site for a refrigerator leaking from the filter area. Upon arrival the customer had the unit off and the filter removed. I gained access to the valve and filter head. I then turned the water on and found water aggressively leaking from the back of the filter head. I replaced the filter head and then tested the unit. I found the unit no longer leaking at the time of service and working as designed. The customer also had a complaint of the unit being louder than it used to be. I put the unit into diagnostics mode and activated all fans and the compressor. I could not replicate an abnormal noise at the time of service. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, TX 78701

Wesley

Job Details: 06/08/2022

Arrived onsite for dryer noise. Found slight rattle. Determined cause to be improper install. Made adjustments to correct install. All checks good. Unit is now operating as designed.

We serviced a

LG REFRIGERATOR

Model LFXS29766S/00

Near Dripping Springs, TX 78620

Justin

Job Details: 06/08/2022

"Arrived on site for a refrigerator leaking water. Upon arrival the customer stated the unit began leaking water due to no cooling and things melting. The customer had already tried replacing the start device but found no change. I checked temps and found the FC at 50?F and the RC at 57?F. The customer informed me the unit has been plugged in and running for several days. Upon further inspection I found no frost pattern on either evap. I gained access to the back of the unit and used the test switch on the PCB to run the compressor. I measured amp draw and found it fluctuating from .1 to .3, and found the compressor cool to the touch. This indicates a compressor failure. In order to repair the unit it will need a new compressor, main control, dye drier, and an access valve.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Dripping Springs, TX 78620

Justin

Job Details: 06/08/2022

Arrived on sight for a cooktop with an abnormal flame. Upon arrival the customer stated they had their one year inspection and the inspector informed them the flames may be irregular. I tested the unit and found it worked as designed. I informed the customer on my findings. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

Arrived on site to install previously diagnosed parts. Installed all parts and unit in now functional as designed. No leaks observed during service. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was unit not cooling. CX then explained to me he had someone else look at the unit and fixed freezer door gasket. CX also explained to me that unit was not cooling only in freezer but now its cooling properly and that he probably did see a code pop up. I proceeded to check component and found deli drawer control no powering up, I removed it and found corrosion build up in the control and door harness and I also checked the main harness to deli and will have to be replaced and drip pan as well. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

"arrived on site for dishwasher, inspected unit and work area. CX complaint unit is not heating. I set unit in diagnostics and had error code 7-1 stored. I then ran a diagnostics cycle and found heater not working. I tested heater amp draw and it was low. I then measured resistance and it was open. I replaced heater element and tested, unit is now operating as designed. No leaks observed during service job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Spicewood, TX 78669

Luis

Job Details: 06/08/2022

"Arrived on site for no ice. Icemaker not running through a forced harvest cycle,diagnosed a defective icemaker replaced icemaker,icemaker ran through a cycle,weak water flow tested dispenser weak flow,installed bypass to filter head good water flow. Diagnosed a bad filter head customer will replace filter head themselves; used 1 W10884390 (Icemaker) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS01

Near Austin, TX 78738

Luis

Job Details: 06/08/2022

"Arrived on site for no ice. Optics passed diagnostics,icemaker not running through a forced cycle,found frozen fill tube. Replaced icemaker defrosted fill tube,ran harvest test passed icemaker filled with water"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78738

Luis

Job Details: 06/08/2022

"Arrived on site. Customer having issues with no lights and cooling issue,found water on wood floor,removed unit from enclosure found discoloration and water dripping on refrigerator liner wall,placed hand on liner,location cold diagnosed a void in the insulation casing moisture to leak down on liner onto wood floors

We serviced a

GE MICROWAVE

Model CEB1590SS3SS

Near Austin, TX 78734

Leonardo

Job Details: 06/08/2022

Arrived on site to test unit for inner light not coming on. Test unit and found shorted light socket. Replace light bulb socket test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model JDD4000AWS3

Near Austin, TX 78746

Leonardo

Job Details: 06/08/2022

Arrived on site to install new motor. Replace motor test unit and unit test good job complete

We serviced a

GE DISHWASHER

Model GDT545PSJ0SS

Near Austin, TX 78704

Leonardo

Job Details: 06/08/2022

Arrived on site to replace drain hose and drain pump. Replaced both parts test unit and unit test good

We serviced a

GE REFRIGERATOR

Model ZISS360DXASS

Near Austin, TX 78733

Luis

Job Details: 06/08/2022

"Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker,installed a new icemaker powered icemaker on icemaker ran through a cycle and filled with water"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Austin, TX 78733

Luis

Job Details: 06/08/2022

"Arrived on site for unit defrosting then refreezing. Installed updated control kit,ran ran diagnostics all test passed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSP48QJS00

Near Austin, TX 78735

Luis

Job Details: 06/08/2022

"Arrived on site for cooling complaint. Found some items soft in freezer section,removed cover no traces of dye frost on evaporator,removed compressor cover,checked low side pressure reading 0. Cleaned condenser coils"

We serviced a

MAYTAG REFRIGERATOR

Model JFC2070KRS

Near Austin, TX 78746

Luis

Job Details: 06/08/2022

"Arrived on site. Found water leaking between housing and mold on icemaker diagnosed a defective icemaker,replaced icemaker ran harvest test passed ran fill test passed no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GABC05FDKG00

Near Bastrop, TX 78602

Joe Z

Job Details: 06/08/2022

Arrived onsite for Doors are Not Sealing Properly. Upon arrival found lower hinge slightly crooked and scraping bracket. Realigned the hinge and door opens and closes correctly. Also found unit un leveled causing the door to swing open. Advised customer that floor is very un leveled and will need shims. Customer had a piece of plywood to test. Leveling the unit took care of the issue and door seals correctly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Bastrop, TX 78602

Joe Z

Job Details: 06/08/2022

Arrived onsite To install previously diagnosed parts. Replaced both trim pieces. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Crawford, TX 76638

Jonathan M

Job Details: 06/08/2022

Arrived on site for a washing machine that is giving off an error code for hot water coming in during the rinse cycle. Inspected unit and work area. Confirmed the customers complaint and tested he valves. Found the hot and cold water both bringing in proper temperature. Check the resistance value of the thermistor and found it registering 3.3 ohms of resistance (over 160?F). It was the customer the issues with his Inlet thermistor. Replaced whole valve assembly drawer and tested the unit. The end it began to work and operate as designed. Call complete.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near New Braunfels, TX 78130

Andrew

Job Details: 06/08/2022

Arrived on site to test unit for leak. Filled unit up and verified tub was not leaking. No leaks from hoses. Drain not backed up. No signs of any leaks from anywhere. Customer stated she opens and closes lid to try to get as much as water in as possible. Advised customer on how unit senses loads and fills accordingly. Strongly advised against doing that and to just allow unit to fill on load sensed. Ran multiple diagnostic cycles and found no issues with unit. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near New Braunfels, TX 78130

Andrew

Job Details: 06/08/2022

Arrived on site to test unit for not drying properly. Found error code f7e1(no heat). Cleared code and ran diagnostics with no issues. Advised customer to run hot water at sink prior to using unit to prevent heater from erroring out. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Kingsbury, TX 78638

Andrey

Job Details: 06/08/2022

"Arrived on site to test unit for extreme wobble during spin, tested unit found melted cam, gear case leaking oil , stretched belt, cracked hud and shift actuator, got authorization to replace parts, tub was extremely rusted on, soaked shaft in oil to break loose, was able to break it loose after 30 min of soak, replaced parts, tested unit unit now running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY00

Near Austin, TX 78746

Luis

Job Details: 06/08/2022

"Arrived on site for water leaking. Found split fill tube and paint chipping from icemaker,replaced icemaker and fill tube,power cycled unit icemaker ran through a cycle and filled with water no leaks.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Seguin, TX 78155

Andrey

Job Details: 06/08/2022

"Arrived on site to test unit for door not opening, tested unit found unit was slightly not leveled causing upper over door latch to catch the door, leveled unit, door is now opening and closing properly, unit is running as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBE02

Near Seguin, TX 78155

Andrey

Job Details: 06/08/2022

"Arrived on site to test unit for no cool, tested unit found cooling is off, turned cooling back on, compressor started and unit started to cool, customer stated that unit was working good and they had a power outage and after the power was turned on the no cooling off light came on, he did not know how to turn it back on, advised customer to monitor and when water freezes in FC then to load it with items unit is running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS05

Near Santa Clara, TX 78124

Andrey

Job Details: 06/08/2022

"Arrived on site to test unit for F9E0 error code, tested unit found unit was not cycled power correctly, cycled power, all functions returned to normal, preheat oven to 350, unit is running as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Granite Shoals, TX 78654

Lou

Job Details: 06/08/2022

"Arrived on site to inspect dishwasher leaking water from underneath the unit. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the drain pump came on, the drain hose began to leak at the joint where the hose with the check valve and the hose going to the drain under the sink. I disconnected the hoses and found that the hose going to the drain under the sink had collapsed due to the clamp being placed on too tight and began to leak. I removed and replaced the hose and adjusted the clamp and retested the unit. The unit is operating as designed and no further leaks. I contacted the owner and advised of my findings and repairs. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kingsland, TX 78639

Lou

Job Details: 06/08/2022

"Arrived on site to inspect dishwasher spring broken. Upon further inspection, I found the hinge lads missing. Installed both sides and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Horseshoe Bay, TX 78657

Lou

Job Details: 06/08/2022

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=51 degrees & FC=9 degrees. I tested the damper and it is operating as designed. I found frost built up on the FC evaporator. Tested the defrost thermistor and found it bad and tested the element and it is operating as designed. I removed and replaced the harness and removed the ice/frost with my steamer. Retested and unit is operating as designed with a good frost pattern."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Horseshoe Bay, TX 78657

Lou

Job Details: 06/08/2022

"Arrived on site to inspect dryer not heating. Upon further inspection, I found the unit not set up in the laundry room with vent hose connected and power. I attempted to assist in moving the unit to the laundry room, but the doorways were too shallow and Lindt fit the unit through the door. Customer advised they would return the unit where they rented them from. Job completed"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Cedar Park, TX 78613

David S

Job Details: 06/08/2022

Arrived on site for ice machine recirculating pump not working. I removed the failed pump and replaced it with new. I tested the unit in normal operation and found it working properly. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Round Rock, TX 78681

David S

Job Details: 06/08/2022

Arrived on site to install previous diagnose part. I removed the broken strike and replaced it with new. Job complete.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Austin, TX 78723

Wesley

Job Details: 06/08/2022

Arrived onsite and installed the timer. Unit is now operating as designed. Advised customer on repair all checks food.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

"Arrived on site for refrigerator still not dispensing water. I replaced the filter head and valve again and did not fix the issue. Ran it without filter and unit started to dispense water. Bad filter, CX provided new filter and I installed it and unit is now operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics And no stored error codes. Ran unit in diagnostics cycle and unit completed just fine. CX showed me a video of unit leaking and inspected the door and chassis and looked good. Replaced door gasket and unit seems not to be leaking anymore. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Waco, TX 76707

Jonathan M

Job Details: 06/08/2022

Arrived on site for a washing machine that wont unlock the lead. Inspected unit and work area. Checked voltage to the control and found proper voltage did find the control coming on. Ran the unit through diagnostics and attempted to lock the lid. Found the lid lock would not function. Checked voltage to the latch when attempting to lock the lid and found no voltage coming from the control indicating a control board failure

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Robinson, TX 76706

Jonathan M

Job Details: 06/08/2022

Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. Confirmed the customers complaint and found very little airflow coming from the air channel from the freezer. Remove the evaporator cover and found no ice buildup on the evaporator but the air return channels from the refrigerator blocked with ice causing an airflow issue. Steamed out excess ice buildup and tested the unit. The unit began to work and operate as designed. Went over user care guide and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Austin, TX 78744

Leonardo

Job Details: 06/08/2022

Arrived on site to replace front glass. Replaced glass test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

"Arrived on site for refrigerator, inspected unit and work area. Inspected unit and tested icemaker and found it not harvesting. Its stuck half way in harvest. Will need to order icemaker to fix it. Office to reschedule when parts are available. No leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED96HEAC0

Near Leander, TX 78641

Vincent

Job Details: 06/08/2022

"Arrived on site for to install previously diagnosed parts. I then disassembled unit and tested thermistor and tested good also tested element, thermostat and thermal fuse and they cheeked good. I then reassembled unit and tested had power but element was not heating and I tested voltage was only drawing 120v and not full 240v, so element would never turn on. Inspected terminal block and found all wires installed properly. I then checked voltage at wall and was good but found power cord kinda melted on one of the terminals and stretched causing unit not to have full 240v. Pushed cord in all the way and Advised CX to replace cord. Unit is heating as designed after I moved cord around but will need to get replaced. Job completed."

We serviced a

SAMSUNG DRYER

Model DV330AEBXAA

Near Lago Vista, TX 78645

Cliff

Job Details: 06/08/2022

"Arrived on site to diagnose a dryer that is taking too long to dry. Found no failures to dryer, but did note cracked frame on rear of washers basket.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM4

Near Lago Vista, TX 78645

Cliff

Job Details: 06/08/2022

Arrived on site to diagnose a refrigerator with liner damage. Found small cracking occurring on interior liner. Damage is cosmetic only and not causing any issues with units operation.

We serviced a

JENN-AIR OVEN

Model JJW9527

Near Lago Vista, TX 78645

Cliff

Job Details: 06/08/2022

"Arrived on site to diagnose an oven that is not responding to user input. Found control lock was on, and unit has reset prior to appointment. All is working properly at this time and no repairs needed."

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Leander, TX 78641

Cliff

Job Details: 06/08/2022

Arrived on site to diagnose a cooktop with a burner not lighting. Found ignitor not positioned properly and repositioned ignitor. Found all is functioning properly at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Lago Vista, TX 78645

Cliff

Job Details: 06/08/2022

Arrived on site to replace previously ordered parts for dishwasher. Replaced sound sheilds and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Lago Vista, TX 78645

Cliff

Job Details: 06/08/2022

"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier, along with power supply control. Verified unit held vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time and no water is hooked up to unit."

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Georgetown, TX 78626

Gerry C

Job Details: 06/08/2022

"Arrived to inspect leak. I found the boot had several items within it, plugging the drain holes and I removed them. I removed the lower cover and found no signs of internal leaks and tested the unit within service test mode several times. Operational test good, no leaks observed during service.

We serviced a

LG WASHER

Model WM3400CW/00

Near Georgetown, TX 78626

Gerry C

Job Details: 06/08/2022

"Arrived to inspect washer not starting. I found no stored error codes and entered service mode testing. The unit operated throughout service test mode, but there was a very large amount of foam. I ran it through several test modes to clear the excessive suds and tested in CX mode. The unit worked as designed and I advised the CX in my findings.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78628

Gerry C

Job Details: 06/08/2022

"Arrived to diagnose no cool. I found the unit in vacuum and added a slight amount of charge to leak test. I found no evidence of any pressure leaks through tall accessible joints and tubing in the lower unit area and both evaporators. I did see a slight amount of what appeared to be uv dye at the drier and removed and replaced. I vacuumed the system and found it would not go below 250 microns and after shutting it down to monitor, it rose by 700 microns in 14 minutes. Contacted tech line, Chris. File # 7733839595. During tech line assistance, I discovered the inlet side of the Yoder loop had clear signs of corrosion and the mfg tech elected to put the unit in for review, as there is no reason for corrosion to form area and it very likely had an internal leak. The CX will be contacted by the mfg for replacement. No water connections to unit."

We serviced a

KITCHENAID WINE COOLER

Model KUBR214KSB00

Near Georgetown, TX 78633

Gerry C

Job Details: 06/08/2022

"Arrived to instal previously diagnosed and ordered part. I verified the damage to the door and removed and replaced. I squared the chassis and the seal was much better than the prior door. The factory label was crooked and I removed and replaced. Operational test good, no water connections to wine cooler."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Georgetown, TX 78633

Gerry C

Job Details: 06/08/2022

"Arrived to inspect noise. I found the wash plate mounting bolt had came loose and after tightening, the noise issue was resolved. I tested the unit within automatic and manual modes and it operated as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Andice, TX 78628

Jonathan S

Job Details: 06/08/2022

"Arrived on site to install previous diagnosed part. Installed new roller, axle and clip. Tested roller and working as designed leveled unit. All tested good. No water leaks detected during service."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/08/2022

Arrived on site to install previous diagnosed part. Removed failed control board and installed new. Assembled unit and tested operation. Found unit operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/08/2022

"Arrived on site for range cooktop not igniting. Inspected unit and work area. Measured incoming voltage to module and found correct. Measured ohms on spark harness and found failed module. Removed module and installed new. Assembled unit and tested operation. Unit is working as designed, no gas leaks detected during service. Spoke with customer on service performed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Andice, TX 78628

Jonathan S

Job Details: 06/08/2022

"Arrived on site to install previous diagnosed parts. Removed damaged control panel and door, installed new. Tested door and heating operation. All tested good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Andice, TX 78628

Jonathan S

Job Details: 06/08/2022

"Arrived on site for range cooktop burners continue to spark. Customer stated that when he was cleaning unit it started to spark and unplugged unit and when plugged back in failure was no longer occurring. Inspected unit and work area. Found aluminum foil around burners, informed customer not to use foil due to possibly of ground to spark igniters. Tested cooktop operation and found burners operating as designed. No gas leaks detected during service. Spoke with customer on user care guide and cleaning instructions. Called Whirlpool tech support and spoke with Andrew. Went over service performed (SR#7733836115). Was transferred to Whirlpool safety department and spoke with Dominique and went over findings(Sr#7733796866)."

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Granite Shoals, TX 78654

Kimo

Job Details: 06/08/2022

Arrived onsite for washer not spinning clothes out properly. Upon inspection i found F0e2 over suds code and F3E1 pressure switch code. I replaced the pressure switch and checked the drain pump filter for any clogs and found a mask in it. I removed the mask and tested unit and found unit operating as designed no leaks. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/08/2022

Arrived onsite for refrigerator with LEDs flashing in the refrigerator. Upon inspection I found that one of the LEDSs underneath the IM went out. I replaced that LED and tested unit and found unit operating as designed. Jobs complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Andice, TX 78628

Kimo

Job Details: 06/08/2022

Arrived onsite for MW hood light not working. Upon inspection I found that the light bulb had blown. Customer chose to purchase her own bulb to replace it. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC0FS0

Near Georgetown, TX 78633

Jonathan S

Job Details: 06/08/2022

Arrived on site for venthood fan not operating. Inspected unit and work area. Tested operation and found motor just humming. Removed motor and found blower not setting on motor shaft correctly. Corrected blower and tightened blower nut. Reassembled fan motor and tested operation. All tested good. Spoke with customer on service performed and operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS0

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/08/2022

Arrived onsite for dishwasher with loos toe kick. Upon inspection I found that the retaining clips were missing. I installed new ones and found unit operating as designed. Job complete

We serviced a

LG MICROWAVE

Model LMHM2017ST

Near Georgetown, TX 78633

Jonathan S

Job Details: 06/08/2022

"Arrived on site for microwave door not latching. Inspected unit and work area. Found door latch setting loosely in door. Disassembled door and found hook latch spring holder broken. Will need to replace hook assembly. Removed failed hook and recovered spring. Installed new hook and attached spring. Tested door and heating operation. All tested good. Spoke with customer on service performed.