Service History 340

Near Austin, TX 78744
Leonardo
Job Details: 02/25/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to install name plate. Installed nameplate test unit and unit test good job complete.
Near Austin, TX 78703
Jacob
Job Details: 02/25/2021
OVEN JENN-AIR JJW2830DP02 "Arrived onsite for unit not powering on. Customer says that last time when attempting to put the power on. They heard a lot of popping noises. Ordered parts. Office to reschedule. ; ordrng 1 4449751 (thermostat,hi limit) and 1 REQUEST (2HR) and 1 W11040195 (cntrl-elec) and 1 W11102216 (console)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRT112CZJB00 "Arrived on site for refrigerator freezer was not cooling. Inspected unit and work area. Measured temperature in RC at 37° and found frozen items in freezer. Unit is located in garage and is designed to work in temperatures of 60° to 90°. Informed customer of operation room temperatures. All tested good, no water leaks detected during service."
Near Kempner, TX 76539
Al
Job Details: 02/25/2021
ICE MACHINE n/a
Near Austin, TX 78717
Wesley
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL KSSC48QMS01 Arrived onsite and cleared airflow induced ice blockage in evaporator space completely blocking the return air. All functions are operating properly.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/25/2021
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not heating. Inspected unit and work area. Measured incoming voltage at outlet and found 240 volts. Per diagnostics mode and found L2 voltage missing. Traced L2 circuit from motor to control and found all tested good. Removed terminal block cover and found L2 burnt at wire. No damage to terminal block. Will need to replace power cord.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/25/2021
MICROWAVE GE CSS1202RSS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not dispensing water and intermittent light issues. Inspected unit and work area. Removed deli control and inspected. Found water dispenser not working and ice is working. Tested ice paddle switch and found circuit opening and closing. Found UI not sending signals to control for water. Will need to replace UI. . ; ordrng 1 OFFICETO (SCHEDULE RETURN )"
Near Austin, TX 78728
Chase
Job Details: 02/25/2021
RANGE AMANA AGR5330BAS3
Near Belton, TX 76513
Chase
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arron site. Removed existing refrigerator and installed new unit. Checked for water leaks, none. Job complete"
Near Cedar Creek, TX 78612
Matthew
Job Details: 02/25/2021
MICROWAVE MAYTAG MMV1175JZ0 "Arrived onsite for microwave hood light not turning off. Upon inspection found control sending constant 123 vac on full, half and off mode. Will need main control replacement. Office to reschedule ; ordrng 1 W11391714 (ELEC-CONTROL)"
Near Dripping Springs, TX 78620
Chase
Job Details: 02/25/2021
COOKTOP WHIRLPOOL WCG97US0HS00
Near Kyle, TX 78640
Noah D
Job Details: 02/25/2021
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site to inspect washer for grinding noise, upon inspection found the gearcase worn. Replaced gearcase and found the cam and actuator completely cracked due to customer use while broken, ordering cam and actuator. Office to reschedule ; ordrng 1 W10721967 (SPLUTCH ) and 1 W10815026 (ACTUATOR )"
Near Buda, TX 78610
Andrew
Job Details: 02/25/2021
REFRIGERATOR AMANA ASI2175GRS04 "Arrived on site to test unit for leaking water from bottomFound bad inlet valve. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
Near Lakeway, TX 78738
Chase
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on site. Removed existing refrigerator and installed new. Water is turned off due to customer stated wall valve is leaking. Job complete
Near Volente, TX 78641
Chase
Job Details: 02/25/2021
OVEN WHIRLPOOL KOCE500ESS09 Arrived on site and remove existing microwave oven combination. Install new unit and tested. Job complete
Near Georgetown, TX 78633
Chase
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRF555SDHW02
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/25/2021
WASHER MAYTAG MVWX655DW2 "Arrived on site and found customer is not home, spoke with them on the phone and they let me into the laundry room. Washer is unplugged and after reconnecting it to power found drain pump is running. Cleared it by holding power button down for more than six seconds. Ran diagnostics on washer and found oversuds error and unbalanced load error. Discussed with customer over the phone how to avoid experiencing these, correct detergent usage, and proper loading procedure. Left a diagram describing correct loading procedure. Washer is operating normally, job complete"
Near Austin, TX 78746
Luis
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for a defective control,installed updated control kit,powered unit on tested water and ice dispenser unit working as designed.
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/25/2021
REFRIGERATOR MAYTAG MSS25N4MKZ01 "Arrived onsite for refrigerator not operating as designed, upon arrival preformed stream call with SW found unit control was misreading, ordering new control. Office to reschedule due to part availability.; ordrng 1 W11190849 (Control)"
Near Austin, TX 78759
Chase
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site. Removed existing microwave and installed new unit. Job complete
Near Kempner, TX 76539
Al
Job Details: 02/25/2021
WASHER MAYTAG MVWB765FW4 Arrived on site and inspected top load washer leaking from underneath.Checked drain hose and accessed the back to check for leaks.Ran diagnostics and found no error codes.Allowed the customer to wash a load and found the outer backed is cracked and is causing the leaking..; ordrng 1 W11219115 (OUTER TUB) and 1 2Technicians2Hours (2 techs 2 hours)
Near Austin, TX 78738
Richard
Job Details: 02/25/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher upper spray arm and dispenser broken. Replaced upper spray arm and found Will need to reorder the dispenser. Office to schedule ; ordrng 1 WPW10671905 (Dispenser)
Near Clifton, TX 76634
Jonathan M
Job Details: 02/25/2021
WASHER WHIRLPOOL MVWB835DC5 "Arrived on site for a washing machine that has several codes flashing on it. Inspected unit and work area. Placed in in-service diagnostics and found an F7E0 (loss of power), F3 E1 (pressure system fault), F0 E3 (overload), ad F0 E5 (Off balance load). The customer had the unit filled with a quilted blanket and several other needed blankets. Went to remove the blankets and found one of them completely shredded inside the washer and little bits of the blanket lining the entire underside of the basket and all over the blankets. I called tech line and spoke to Kathy SR # 7730103998. She advised that based on the findings that she would go ahead and replace the main control but that the issue appeared to be the loading and over sudsing of this unit. S. Replaced main control and tested unit. Unit is now working as designed. Call complete."
Near Round Rock, TX 78681
Wesley
Job Details: 02/25/2021
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived onsite and restored function by replacing slow water valve. Recommended that customer have unit filtered for hard water. All checks good.
Near McGregor, TX 76657
Jonathan M
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for refrigerator that’s not cooling either section. Inspected unit and work area. Customer advised that the unit was cooling the refrigerator section but not the freezer section. Tested temperature in the refrigerator section and found it at 40°F. Tested the unit in the freezer section and found the unit at 66°F. Unit is completely empty. Checked both evaporators for defrost issues and found none. Tested the unit in service diagnostics and checked both their misters. Both are misters showed as passing. Tested the unit and service test for on the compressor on both compartments. All fans are running properly and both evaporator is built up are good frost pattern. I check the resistance he values of the thermistor themselves and both of them were spot on with their temperature readings. I called Techline and spoke to Scott SR# 7730096619. He advised that based off of all of my findings, the issue would be with the main control or a sea
Near Buda, TX 78610
Kevin
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site and found refrigerator is now showing actual temperature instead of set temperature, this is causing customer to believe it isnt cooling properly. Used Test 203 set temp display customer is also experiencing freezing in fresh food section and per techline recommendation used 211 fresh food temperature adjustment to raise overall temperature 4 degrees to correct this. Gasket that was replaced is normal no issues."
Near Georgetown, TX 78633
David S
Job Details: 02/25/2021
DISHWASHER GE GLD6906R10BB "Arrived on site for dishwasher not draining. I inspected the unit and work area. I entered service mode and found everything activating except the drain pump. I tested voltage at the drain pump and found it getting proper voltage but the pump is hot to the touch. The drain pump has shorted out iand is no longer working. The office will reschedule when we have an eta on the drain pump."
Near Leander, TX 78641
Lou
Job Details: 02/25/2021
OVEN WHIRLPOOL WOD51EC0AS04 "Arrived on site to inspect wall oven no power after cleaning cycle. Upon further inspection, I found the unit non-responsive and display blank. Tested the thermal fuse and found it bad. ; ordrng 1 WPW10282960 (Gasket) and 1 CNOTE (LSO FOR TRAINING)"
Near Georgetown, TX 78633
Justin
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Arrived on site for refrigerator with low flow water from dispenser. Upon further inspection I found water line kinked and valve at wall not fully opened. Fixed both issues and unit is now working as designed. Call complete.
Near Austin, TX 78731
Luis
Job Details: 02/25/2021
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for loud noise and excessive ice. Ran diagnostics bin thermistor passed,found condenser fan making noise,adjusted blade,ohmed bin thermistor diagnosed a defective bin thermistor replaced bin thermistor.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KSRG25FKSS05 Arrived on site for refrigerator leaking water from behind. Inspected unit and work area. Found water leaking from ice maker fill tube. Found fill chute frozen on ice maker. Removed ice maker and thawed ice. Ran ice maker cycle and found no leaks. Tested water dispenser and found slow drip. Disconnected water from door and found air stuck in water line inside door. Attempted to purge water from the door. Customer had water filter on hand and installed new. Continued to purge water from door.
Near Austin, TX 78731
Luis
Job Details: 02/25/2021
REFRIGERATOR JENN-AIR JFC2290VEP5 Arrived on site installed cover and end cap assembly
Near Georgetown, TX 78626
David S
Job Details: 02/25/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site for washer showing no water error code. I inspected the unit and work area. I found fault code F8e1 long fill, f0e9 on pause, f0e5 off balance load, I ran the unit through a diagnostics cycle JS found the cold water valve not opening. I gained access to the valve and honed it out I found the valve showing out of range. I tested voltage to the valve and found it good. I removed the water valve and found it clear of any dirt and debris. I found no cracks or seal issues. I replaced the water valve and retested the unit. I found it working as designed. Job complete no water leaks detected."
Near Austin, TX 78701
Jacob
Job Details: 02/25/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for unit not getting up to temperature According to inspector using a thermometer and the light will not turn on when button on control is pressed. Tested unit for temperature after unit got up to 350 degrees. Checked internal temp sensor and unit was getting up to 365 degrees. Ordered part. Office to reschedule.; ordrng 1 W11126814 (cntrl-elec)
Near Austin, TX 78733
Luis
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for a damaged screw in handle replaced defective left side handle checked door operation good.
Near Austin, TX 78749
Jacob
Job Details: 02/25/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not powering on. Looked at unit. Saw that the UI panel was not responding. Need to return with UI panel. Also need 2 man. Office to reschedule ; ordrng 1 REQUEST (2MAN)
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for COMPLAINTNOTE:ICEMAKER AND WATER FILTER ARE NOT WORKING. Found water tube to ice maker frozen over due to the freezer temp set at highest setting. Used my steamer to remove ice in tube. Adjusted setting to recommended temp based on the check mark above temp setting on display user interface. This will prevent the water from freezing in the tube before it reaches the ice mold in the ice maker. Adjusted fridge temp to recommended setting because it was set to the lowest setting. Water dispenser was making a loud noise when water was dispensed. Found valve at the wall was opened all the way causing the vibration in the water line to make the noise. Adjusted water valve at the wall down and water dispenser as designed. Noise is gone. No leaks detected. Ran ice maker through harvest and when it called for water the right amount dispensed into ice mold. No water left in tube or chute to freeze up as it did in the past. Customer was inf
Near Manor, TX 78653
Matthew
Job Details: 02/25/2021
REFRIGERATOR GE GTS18WCMDRWW Arrived onsite for refrigerator not cooling in FC or RC. Upon arrival unit was plugged in. No fans or compressor running. Verified voltage incoming at 123vac. Checked compressor windings and checked good. Accessed defrost timer and was stuck in position. Replaced timer and unit turned on but compressor would not turn over. Checked relay and was faulty. Replaced relay and unit starting with no problem. Unit began to cool. Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/25/2021
RANGE WHIRLPOOL KOSE500ESS01 Arrived on site to diagnose an oven that will not turn on. Tested unit and found thermal fuse for control panel open preventing power from reaching control. Thermal fuse will need to be replaced to complete repairs. 'd homeowner for rear thermal fuse as well in case needed. If rear thermal is not needed ' to be adjusted after control thermal replaced. Tested unit and found thermal fuse for control panel open preventing power from reaching control. Thermal fuse will need to be replaced to complete repairs. 'd homeowner for rear thermal fuse as well in case needed. If rear thermal is not needed ' to be adjusted after control thermal replaced.
Near Lago Vista, TX 78645
Lou
Job Details: 02/25/2021
OVEN GE JTD5000SN1SS "Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit console non-responsive with 2 brackets symbols on the display. I cycled power and found that the display flashes to take out of sabbath mode press settings. I pressed settings function and nothing happened. I tested voltage at the control and got good readings 120V/240V. Following the tech sheet for sabbath mode, I pressed and held the setting button again and the unit turned sabbath mode off and began to operate as designed. Job completed."
Near Blanco, TX 78606
Robert
Job Details: 02/25/2021
WASHER MAYTAG MVWX655DW0 Arrived on job to replace previously diagnosed parts. After replacement test operation and calibration. No leaks detected at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/25/2021
RANGE WHIRLPOOL WFG515S0ES1 Arrived in n site for range both front burners intermittent igniting. Inspected unit and work area. Verified failure. Inspected burners and caps. Found sparking in right direction. Attempted to clean groves and found same outcome. Will need to replace burners and caps.; ordrng 1 WPW10183375 (BURNER CAPS) and 2 WPW10515455/QTY2 (BURNERS)s
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/25/2021
VENTHOOD UNKNOWN 233.581736 Arrived on site to install previous diagnosed part. Removed failed light socket and installed new. Installed light customer had on hand. Tested operation. All tested good.
Near New Braunfels, TX 78130
Noah D
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on site to inspect microwave for not excessive clicking, customer showed me video of issue, we had previously installed mag, installed interlock and everything worked correctly on multiple tests. Complete"
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 02/25/2021
DRYER ROPER RED4516FW0 Arrived on site to diagnosed a dryer that will not start. Tested unit and found failed door switch. Replaced switch and tested unit.
Near Austin, TX 78747
Leonardo
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to test unit for no power. Test outlet and outlet getting 121v. Test fuse and fuse test good, found bad control board. Ordering new board office to reschedule ; O-emld tckt"
Near Lago Vista, TX 78645
Lou
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to inspect refrigerator leaking water at the bottom of the unit. Upon further inspection, customer advised that the water dispenser pressure had gone down and water comes out slowly. I pulled the unit from the wall and tested the dispenser and found that the water line from the valve to,the filter housing is cracked at the valve. ; ordrng 1 W11209890 (Water line)"
Near Lampasas, TX 76550
Al
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on site and inspected ice maker leaking again.Customer advised the problem is intermittent.I removed and replaced the ice maker and unit filled before I departed and didnt overfill or leak.Job complete
Near Georgetown, TX 78628
Justin
Job Details: 02/25/2021
DISHWASHER AMANA ADB1400AGW3 "Arrived on site for dishwasher not drying. Customer stated the unit seemed to not be heating nor dispensing rinse aid. I put unit into diagnostics mode and found no stored error codes. I ran a test cycle and monitored amp draw to heater. I found heater drawing proper amperage. I found dispenser opening. The motor running, diverter running, and unit draining. I however found rinse aid not dispensing. I replaced control and dispenser and unit is now working as designed. Call complete."
Near Lampasas, TX 76550
Al
Job Details: 02/25/2021
WASHER WHIRLPOOL WTW8500BW0 Arrived on site and inspected Whirlpool Cabrio washer bearing issues.Ran drain and spin and verified the bearing is causing the loud noises.Inspected the outer tub from underneath and found cracks in the outer tub due to age of unit.Ordering the outer tub W10381078 also authorization and will return with previously ordered parts.Office to schedule return services due to part availability and authorization.Needs more work ; ordrng 1 W10381078 (Shaft assembly Tub and bearing)
Near Johnson City, TX 78636
Robert
Job Details: 02/25/2021
WASHER WHIRLPOOL CAE2745FQ0 Arrived on job to replace previously diagnosed parts. After replacement test operation and washer is working properly.
Near Marble Falls, TX 78654
Cliff
Job Details: 02/25/2021
WASHER WHIRLPOOL WTW5005KW0 Arrived on site to diagnose a washer that will not agitate. Found shifter not positioned in cam assembly. Reset shifter to proper position and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for unit tripping breaker. Upon arrival found unit compressor was good so was condenser fan, tested mullion which was good. However found unit auger motor and ice maker tripping breaker. Ordering auger motor and ice maker jic. Office to reschedule.; ordrng 1 WPW10317991 (Auger)"
Near Copperas Cove, TX 76522
Al
Job Details: 02/25/2021
DISHWASHER FRIGIDAIRE FFBD2406NS7B Arrived on site and inspected dishwasher still not draining after a recent repair.Tested the unit and the drain was slower than normal.Removed and replaced the drain hose and reassembled the unit and unit tested as designed and drained according to manufacturers design.Customer satisfied Job complete
Near Austin, TX 78724
Jacob
Job Details: 02/25/2021
DRYER WHIRLPOOL NED4655EW1 Arrived onsite to replace parts to unit. Upon further investigation. Found that motor and door switch were bad. Replaced both parts. Tested unit. No issues at this time. Job complete
Near Austin, TX 78744
Leonardo
Job Details: 02/25/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install new pads. Installed pads test unit and unit test good job complete.
Near Mustang Ridge, TX 78610
Andrew
Job Details: 02/25/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for broken dispenser. Customer stated since last tech was out dispenser has not been working correctly. Found spring was broken preventing dispenser from dispenser door from opening. Replaced dispenser, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78744
Leonardo
Job Details: 02/25/2021
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to see if unit still working correctly. Heated oven to 350 and unit test good job complete.
Near Morgan's Point Resort, TX 76513
Tyler
Job Details: 02/25/2021
REFRIGERATOR FRIGIDAIRE LGHP1837LE4 Arrived on site for refrigerator making a ticking noise. Upon arrival I disassembled the unit but could not find any issues in the freezer compartment or fresh food section play behind the fridge I found that the starter was clicking repeatedly every so often whether or not the compressor was running or not indicating that the starter was failing to hold any kind of charge to allow the compressor to run properly I was in able to install a new start device and capacitor and verified that the unit is now fully functioning as designed the customer is also able to verify that the clicking noise no longer occurs and unit is running and sounds healthy. Call complete
Near Killeen, TX 76549
Al
Job Details: 02/25/2021
MICROWAVE IKEA IMBS104GSS02 Arrived on site and to install previously ordered parts.Removed and replaced all 3 parts.Reassembled and unit finally operating properly.Customer satisfied Job complete
Near Georgetown, TX 78626
Jimmy J.
Job Details: 02/25/2021
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for Top right burner does not ignite. Found brass office clogged with white powder. Cleaned office and burner ignited on first click. No further repairs needed. Job completed.
Near The Hills, TX 78738
Richard
Job Details: 02/25/2021
MICROWAVE GE PEB7227SL1SS "Arrived onsite for the microwave door not closing properly and not opening. During testing found that that the door latches are broken and found the push button to open the door is broken and the door switch holder is also broken. Will need to replace door, control panel assembly, door switch holder.
Near Jarrell, TX 76537
David S
Job Details: 02/25/2021
OVEN WHIRLPOOL WFE515S0JS0 Arrived on site to install previous diagnose part. The customer provided a 4 prong plug. I installed a new main harness and the new plug. I tested the unit and found it working as designed. Job complete.
Near Georgetown, TX 78633
Justin
Job Details: 02/25/2021
DISHWASHER KITCHENAID KDTE104ESS Arrived on site for a dishwasher not draining. Upon further inspection I found the dishwasher not turning on at all. I found the breaker popped and reset it. I then found the unit powering on. I ran a diagnostics test and found no stored error codes and the test cycle ran through with no issue. I found proper amp draw on unit. Unit is working as designed.
Near Johnson City, TX 78636
Robert
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on job for complaints of not dispensing ice. Found auger motor not turning. After replacement test operation.
Near Salado, TX 76571
Tyler
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator the lights were completely lost on the inside both in the freezer compartment as well as fresh food section. Upon arrival I found that the door alarm also was not functioning I also ran diagnostics and found that the UI display on the bottom left deli drawer was not responsive at all and appeared have no power after further inspecting the harness to the deli drawer I found that three out of the five wires were clean the snipped from the drawer pushing the harness underneath the drip pan of the evaporator cover due to the drip pan being bowed. The drip pan was bowed because the unit was in the early stages of a defrost related issue inside the refrigerator compartment the temperature set to the refrigerator compartment was was 37° but the actual temp was 32 when checked with this monitor and the freezer was at 0° set but was actually around 12 when temp checked. Office will need to reschedule once availability of part
Near San Marcos, TX 78666
Andrew
Job Details: 02/25/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for leak. Found inlet valve was broken. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
Near Leander, TX 78641
Wesley
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite and determined harness is fine and control and switches are still needed to repair intermittent motor activation. ; ordrng 1 W10892389 (Control) and 1 W11433682 (Switch assembly)
Near Austin, TX 78749
Luis
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for no water. Tested dispenser water dispensing from dispenser found extension to shut off arm disconnected,reinstalled extension to shut off arm"
Near Austin, TX 78731
Kevin
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KRFC704FPSS00 "Arrived on site and inspected refrigerator and found no ice production but currently water dispenser is working properly. Ran test 120 and icemaker will not cycle/harvest. Ran test 97 and icemaker filled with water properly. A new icemaker will be needed to correct the issue; ordrng 1 W10908391 (Icemaker)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived on site for microwave not having power. Ins unit and work area. Found food buildup in cavity. Checked noise filter control and found voltage going in and out. Checked for voltage at control and found none. Found opened cavity fuse. Removed fuse and installed new (TS). Tested microwave operation. All tested good.
Near Austin, TX 78725
Jacob
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived onsite for unit not working. Tested unit. No power to the unit. Upon further inspection. Found that the transformer was no good, also let customer know that control may need to be replaced as well. No issues at this time. Job complete"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for Not Heating - Has Power - Over-the-Range Microwave. Customer stated the issue was no power. Checked voltage at the wall and got 120. Tried replacing the fuse and it was fine. Tested continuity on cavity thermostat an it was faulty. Removed cavity thermostat and installed new cavity thermostat. Microwave powered up and is heating as designed. Job completed.
Near Austin, TX 78759
Chase
Job Details: 02/25/2021
TRASH COMPACTOR JENN-AIR TC707S3 Arrived on site. Found track screw on right rear side was barely backed out causing container to catch on the screw. Tightened screw.
Near Lakeway, TX 78734
Richard
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived onsite for the refrigerator not cooling. Upon arrival found that the temperature in the refrigerator is hot and all food inside of it has spoiled. During testing found that the compressor is running but not moving the Freon . Will need a sealed system repair. Ordering compressor, evaporator, drier, access valve. Office to reschedule ; ordrng 1 W11125124 (Compressor) and 1 W10858281 (Evaporator) and 1 WPW10143759 (Uv drier) and 1 Accessvalve (Access valve)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/25/2021
DISHWASHER WHIRLPOOL WDF520PADB0 Arrived on site for LEAVES CLEAN WATER AT THE END OF THE CYCLE. Placed in a drain and could hear drain pump trying to spin. Drain pump failed. Removed drain pump and installed new drain pump. Dishwasher ran as designed. No leaks detected. Drained at end of diagnostics cycle. Job completed.
Near Austin, TX 78734
Richard
Job Details: 02/25/2021
WASHER WHIRLPOOL LST7233DQ1 Arrived onsite for the washer not spinning. During testing found that the gear case is seized up. Found the coupler has broken and the motor is hard to spin. Ordering parts and office to schedule ; ordrng 1 WP661600 (Motor) and 1 WP8572717 (Capacitor)
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived onsite for previously diagnosed parts. Upon arrival replaced lights and unit is now operating as designed. Job Completed.
Near Buda, TX 78610
Andrew
Job Details: 02/25/2021
REFRIGERATOR FRIGIDAIRE GLRS267ZAB5 "Arrived on site to test unit for FC not cooling properly. Upon arrival took temps and found FC was 1.3 degrees and RC compartment 39.3 degrees(took pics). Condenser fan, evap fan, damper, compressor, heater all working as designed. Found no issues currently. Job complete."
Near Austin, TX 78703
Jacob
Job Details: 02/25/2021
WASHER GE GUD27ESSM1WW Arrived onsite for unit not putting in water. Tested unit. Water did enter but not enough. Upon further inspection saw that water valve had failed. Replaced water valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78633
Justin
Job Details: 02/25/2021
COOKTOP KITCHENAID KICU569XBL00 Arrived on site for induction cooktop making a loud pop sound and then no longer working. I found proper voltage at the wall. I then gained access to the control and found a visibly broken fuse. The fuse was open and needing to be replaced. Call complete.
Near Austin, TX 78737
Luis
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool. Fans running compressor not powering on,clicking noise from starter diagnosed a defective start device,installed a new start device powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/25/2021
MICROWAVE WHIRLPOOL KOCE500ESS11 "Arrived at parts pick up found door was scratched slightly, unit repair is appearance based, unit will need to get authorization from whirlpool or paid from customer, called tech line to speak with them about adjusting door as customers main complaint was oven door not being flush. Spoke with Leon 7730095194, according to Leon this is normal and unit is operating as designed.; O-emld tckt , states that autho needed"
Near Austin, TX 78759
Scott
Job Details: 02/25/2021
REFRIGERATOR KITCHENAID KFCS22EVMS3 "Arrived on site for no ice . Found IM hanging up in harvest . Replaced icemaker . All checked good in harvest and fill. No water leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 02/25/2021
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site for left side tine on grate broken . Replaced grates . No gas leaks detected at time of service. Job complete .
Near Manchaca, TX 78652
Kevin
Job Details: 02/25/2021
WASHER GE GTW460ASJ5WW "Arrived on site and set washer into a diagnostic cycle and stepped through all diagnostic tests 1 to 15 And all functions are operating normally. Lid switch error saved. Spoke with SW and even though lid switch test good now, she recommended replacing lid switch it is the only error saved in control board. Washer is operating properly sent videos
Near Manor, TX 78653
Matthew
Job Details: 02/25/2021
MICROWAVE MAYTAG MMV4205DS0 Arrived onsite for microwave not working. Upon inspection found interlock was broken. When door was shut left in open position and shorted fuse. Replaced interlock kit and fuse. Tested unit and unit is functioning properly. Job complete
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/25/2021
WASHER LG WM3470HVA "Arrived onsite for washer bellow front clamp had come off. Inspected bellow found no damage to bellow or clamp. Re attached and steadied clamp, put unit through test. Unit is operating as designed.
Near Dripping Springs, TX 78620
Andrew
Job Details: 02/25/2021
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for broken door handle. Found screw was just not tightened properly. Secured screw, tested unit, unit works good. Job complete."
Near Georgetown, TX 78626
Jimmy J.
Job Details: 02/25/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for (Per Closed Home) CSI - Range Elements Not Igniting. Found all four burners not sparking. Tested spark module and it was faulty. Removed spark module and installed new spark module. All four burners ignite as designed. Job completed.
Near Buda, TX 78610
Robert
Job Details: 02/25/2021
WASHER WHIRLPOOL WTW8500DC6 Arrived on job for complaints of no water. Found fill valve not working. Replaced valve and test. No leaks detected at time of service
Near Leander, TX 78641
Lou
Job Details: 02/25/2021
DRYER WHIRLPOOL WED5800BW0 "Arrived on site to inspect dryer not heating. Upon further inspection, I found the element was bad as the metal plate in the middle was badly warped and cracked. Also found the tension pulley not rolling properly.; ordrng 1 279640 (Tension pulley) and 1 CNOTE (LSO FOR TRAINING)"
Near Uhland, TX 78640
Noah D
Job Details: 02/25/2021
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site to inspect oven for f1 error.
Near Austin, TX 78746
Luis
Job Details: 02/25/2021
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site no lights in freezer. Diagnosed a defective led module replaced upper left side led in freezer all leds working as designed.
Near Belton, TX 76513
Tyler
Job Details: 02/25/2021
COOKTOP FRIGIDAIRE FGEF3035RFE Arrived on site for cooktop on the rains not working correctly on the front right double burner according to the customer upon arrival. Upon further inspection I found the infant switch was receiving and sending the 240 V needed but one of the wires and burnt off the front right element burner due to the burner and itself overheating.; ordrng 1 316282101 (Burner element)
Near Jarrell, TX 76537
David S
Job Details: 02/25/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 Arrived on site to install previous diagnosed part. I gained access to the inlet valve and replaced it with new. I tested the unit and found the water dispenser and the ice maker working. Job complete. No water leaks detected.
Near Austin, TX 78703
Jacob
Job Details: 02/25/2021
WASHER MAYTAG Mvwb765fw2 Arrived onsite to replace water valve. Replaced water valve. Tested unit. Unit tested good. No leaks at this time. Job complete.
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 02/25/2021
DRYER WHIRLPOOL MED7230HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element. Replaced heating element and tested unit. Found all this functioning properly at this time period
Near Dripping Springs, TX 78620
Andrew
Job Details: 02/25/2021
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for glass door issues. Found top trim piece was loose and coming off. Mrs had screws. Put trim piece back on and tighten screws properly. Tested unit, unit works good. Job complete."