We serviced a
KENMORE DISHWASHER
Model 665.12762K313
Near Georgetown, TX 78628
Lou
Job Details: 12/15/2022
"Arrived on site to inspect dishwasher not operating properly. Upon further inspection, I found the child lock indicator on and the unit control panel would not respond to me pressing any buttons. I held the top shelf only button down for 3 seconds and turned the child lock off. I demonstrated for the customer as well. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
LG WASHER
Model WT7100CW
Near Georgetown, TX 78628
Lou
Job Details: 12/15/2022
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested the unit. The unit proceeded through each step and is operating as designed. I retested one more time to demonstrate for the customer and again it operated as designed. Customer provided a video of the noise they were hearing and I could not duplicate the noise. I tilted the unit back and inspected the gearcase and other components and all are good. I recommended the customer monitor the unit and if the noise comes back to get a longer video and direct the video at the basket No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Georgetown, TX 78633
Lou
Job Details: 12/15/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the control failure, I removed and replaced the control and tested and unit is operating as designed on all selections. No lint observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Georgetown, TX 78633
Lou
Job Details: 12/15/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I removed the toeplate and found dry water stains on the floor under the unit just below the diverter housing. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Once the water dispensed and the motor turned on, the water began to leak from the diverter housing (photo). When I went to cancel the testing, the cancel key failed. I found a liquid substance in the display of the control. I advanced through testing until the drain pump came on. Once done during the water, I advanced the rest of testing. I advised the customer to not use the unit as it will continue to leak. Job completed."
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB6
Near Georgetown, TX 78633
Lou
Job Details: 12/15/2022
"Arrived on site to inspect wall oven with no functions and the upper oven door locked. Once I was able to get the door opened, I pulled the unit out and tested the fuse and found it bad. Removed and replaced the fuse and tested and unit failed to heat. I removed and replaced the thermostat and retested and unit is operating as designed. I did find that the clock will not set and the control panel is discontinued. I advised the customer that the clock does not operate but the ovens are operating properly. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near New Braunfels, TX 78130
Luis
Job Details: 12/15/2022
"Arrived on site for cooling complaint. Customer explained issue they had with unit,customer powered unit off and reconnected power unit started working correctly and making ice,checked temperature in freezer reading 2? possibly control issues customer will call into office if they want to proceed with control replacement.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near San Marcos, TX 78666
Luis
Job Details: 12/15/2022
"Arrived on site for no cool in fresh food section. Evaporator incased in ice,defrosted evaporator per service pointer replaced drain pan,secured evaporator to liner walls using clamps and zip ties,secured thermistor to correct t location,secured evaporator cover with 4 screws.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canyon Lake, TX 78130
Andrew
Job Details: 12/15/2022
Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and when unit plugged in it instantly trips breaker. Continuity through harness is good and no signs of damaged wiring or in proper grounding. Advised customer needed to replace faulty gfci breaker. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Georgetown, TX 78633
Lou
Job Details: 12/15/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and immediately after it turned on, it began to make a loud screeching noise. I disassembled the unit and found a large amount of lint inside the unit (before photo). A.so found the back rear rollers seized to the axles due to the debris, as was the tension pulley. Found the belt was beginning to wear and fray. I removed all rollers and the tension pulley and cleaned the axles and replaced the mentioned parts. Cleaned the lint from the unit (after photo) and reassembled the unit and retested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Spicewood, TX 78669
Matthew
Job Details: 12/15/2022
Arrived onsite for dishwasher not operating. Upon arrival inspected unit. While inspecting unit and slightly moving found unit powered on. Inspected further and found Loose connection at junction box. Secured connector and tested. Unit is now functioning properly. Noticed Unit not secured properly during installation. Unit does not have mounting kit to cabinet. Recommended customer have installer mount unit correctly to further issues. Job complete
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Temple, TX 76502
Jonathan M
Job Details: 12/15/2022
"Arrived on site for a cooktop that is tripping the breaker as soon as the customer flipped the breaker. Inspected unit and work area. Did confirm the customers complaint and found the unit banging as soon as the electrical is turned on. Disassemble to unit and found the left front light box Had burned up and grounded causing the issue. I attempted to look up the parts and found that the light boxes were wired in a series circuit so we were unable to splice the wiring and the light box discontinued. The customer attempted to find an aftermarket light box so we can still repair but was unsuccessful as well.
We serviced a
KENMORE DRYER
Model 110.6163261
Near Austin, TX 78738
Matthew
Job Details: 12/15/2022
"Arrived onsite for dryer turning off prematurely in sensor dry functions. Customer stated all sensor cycles stop prematurely leaving closes still wet. Tested unit and found stored error code F4E5, F4E3 pertaining to poor air flow. Customer stated he recently had ventilation cleaned. Cleared codes and tested. Again error 4/3 surfaced. Found lint trap full of lent and also the external duct kinked. Cleared trap and adjusted unit out just slightly. Tested again and had no codes. Unit is large capacity and just fits in the laundry space provided. This is leading to kinked duct. If moved out more that 1-2 inches it will interfere with laundry door opening. Customer will monitor. No codes for failed sensor present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78738
Matthew
Job Details: 12/15/2022
"Arrived onsite for unit freeing up in the ice chute, clumping ice and broken ice bin. Upon arrival inspected unit. Found ice bucket broken and needed replacement. Ice bin was stuck to freezer door due to frost buildup around ice plate to bin surface. Found ice door closing properly but noticed gaps internal to chute, leading to air migration and causing the frost. Used silicone to fill gaps to further air leakage. Replaced bin after silicon cures. Customer will monitor. Qu customer for ice bin and gap filling.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Salado, TX 76571
Tyler
Job Details: 12/15/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue and customer stated that had been back out and resolved the breaker tripping issue. I then disassembled the unit after finding no error codes and found that cause of heating failure was igniter cracking in half. I replaced igniter than reassembled and tested unit and found dryer fully functioning as designed with no failures. Call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Austin, TX 78734
Matthew
Job Details: 12/15/2022
Arrived onsite for refrigerator not dispensing water or making ice. Upon arrival inspected unit. Tested unit and could hear valve energize but no water. Pulled unit and found supply line was kinked. Tested again and dispenser is functioning. Found ice maker fill tube frozen. Thawed line and tested. Ice maker is calling for water and cycling properly.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Belton, TX 76513
Jonathan M
Job Details: 12/15/2022
"Arrived on site for a washing machine that is flashing error codes and will not complete cycles intermittently. Inspected unit and work area. The customer advised that the unit has progressively gotten worse over the last two years but theyve been limping at a long sense. Ran it through diagnostics and found an F6 E3 (communication issue ACU to UI), F3 E1 (water level system fault), F8 E1 (long/no fill detected during fill), and F9 E1 (long drain) error codes. Remove the back cover and checked the pressure hose and pressure down. Blew through the pressure hose with my finger at the end of it to check for any leaks. Found the pressure hose holding pressure and the pressure dome not clogged with any debris. Found no water leaks on the bottom side of the tub indicating the pressure holding up to the pressure switch. Advise the customer we would need to replace the control and pressure switch for repair.
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWP1
Near Austin, TX 78734
Matthew
Job Details: 12/15/2022
Arrived onsite for dishwasher still leaking after last visit. Upon arrival inspected unit. Found puddle underneath unit. Tested unit and unit was leaking from motor assembly.
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Leander, TX 78641
Kimo
Job Details: 12/15/2022
"Arrived on site for a microwave that is not heating. Up inspection I found that the mag had failed. I installed new last and tested unit and found unit operating as designed.Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78729
Kimo
Job Details: 12/15/2022
"Arrived on site for a washer that is making a Squeaking noise when in Agitate. And spin. Upon further inspection I found that stator, rotor all good and the clutch as well I ran the washer in quick wash and found that the gearcase was the source of the noise.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78744
Scott
Job Details: 12/15/2022
Arrived on site for washer flashing 8-1 error code . Ran diagnostics. In test one valve would activate but no water . Found cold valve shut off . Turned valve on and found it dripping from handle . Re ran tests all checked normal. Advised customer to look at shut off valve . No water leaks detected with washer at time of service . Left valves shut off as precaution .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78757
Wesley
Job Details: 12/15/2022
Arrived onsite for icemaker lost position failure and no ice production. Instpected door harness at hinge. No broken wires. Completed icemaker replacement.
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Cedar Park, TX 78613
Kimo
Job Details: 12/15/2022
Arrived on site for a refrigerator that is freezing in the deli drawer. Upon inspection I found that the drain tube was clogged causing the Evap to freeze because the melt water stays in the drain pan and freezes. Upon further inspection I found that evap fan was not operating causing the cold air not to circulate which is why the rc would not get below 50*. I cleared the drain tube and I installed new fan and found that the new fan ran. Before leaving I checked the heating element with my meter and found that it was good. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78731
Vincent
Job Details: 12/15/2022
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was that the water dispenser pad not working correctly. Tested unit and it was operating at the time. Per customer request, they wanted me to replace the water dispenser pad. Replaced pad ands tested, unit is operating as designed. No leaks where observed during service. Job completed.used 1 WPW10346924 (PAD) from stock"
We serviced a
GE WASHER
Model WCSR2090DAWW
Near Austin, TX 78730
Vincent
Job Details: 12/15/2022
"Arrived on site for washer, inspected unit and work area. Customer complaint was unit not ringing out the clothes. Tested unit and found the transmission leaking water
We serviced a
GE COOKTOP
Model JP3536DJ1BB
Near Austin, TX 78750
Vincent
Job Details: 12/15/2022
"Arrived on site for cooktop, inspected unit and work area. Gained access to infinite switch and wiring plug was damaged, repaired it with truck stock supplies. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC1
Near San Marcos, TX 78666
Kevin
Job Details: 12/15/2022
"Arrived on site and found dryer is not heating and airflow is showing restricted. after replacing dryer is heating properly. Recommended to homeowner that vent be cleaned/cleared by a service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2SHKXKQ00
Near San Marcos, TX 78666
Kevin
Job Details: 12/15/2022
"Arrived on site and replaced parts diagnosed by previous technician, after replacement icemaker cycled properly and filled with water , job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78664
Gerry C
Job Details: 12/15/2022
"Arrived to inspect washability. I found the unit was operating, but initial settings were not set and I found the unit at the standard rinse agent dispensing amount of A3. The customer had a water conditioner system and I set it to A1 in the hidden menu. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
Arrived on site and replaced previously diagnosed control per Techline. Unit completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Austin, TX 78741
Joe Z
Job Details: 12/15/2022
"0810 Arrived onsite for LOUD GRINDING IN SPIN CYCLE. Upon arrival inspected unit and found failed cam . Need to replace cam and shield. Replaced cam W10721967, and shield WPW10427633. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78737
Scott
Job Details: 12/15/2022
"Arrived on site , replaced element customer supplied . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Austin, TX 78739
Scott
Job Details: 12/15/2022
Arrived on site for dishwasher leaking from left front of door . Found unit was leaning left and forward . Feet had slipped off flooring and on to slab from previous installation. Causing tub to twist slightly causing small gap on door gasket . Reinstalled unit properly on slab and releveled unit . Ran diagnostics with door off and no water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bastrop, TX 78602
Joe Z
Job Details: 12/15/2022
Arrived onsite for door of stove came loose . Upon arrival inspected unit and found door hinges were not in the chasis correctly. Door is now correctly installed. Job complete
We serviced a
JENN-AIR VENTHOOD
Model JXD7036YS6
Near Austin, TX 78759
David S
Job Details: 12/15/2022
Arrived on site to install previous diagnose parts. I gained access to the motor assembly replaced the motor and switches. I reassembled the unit and tested it. The unit is now working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78736
David S
Job Details: 12/15/2022
Arrived on site for Maytag washing machine not filling with water. I inspected the unit and work area. I found no fault codes in diagnostics. I found the tub had powder detergent in it. I ran a diagnostics cycle and found it working properly. I found the tub full of suds due to the detergent. I advised the customer run a normal empty cycle with vinegar in it to clean it out. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
David Z
Job Details: 12/15/2022
"Arrived on site to diagnose refrigerator that lost cooling. Examined unit and found RC at room temp, FC around 55. Saw a large amount of ice built up on the FC evaporator. Checked diagnostics and found the defrost thermistor showing open. Melted down enough ice to access it and found an unseated pin on the harness. Reattached and seated pins. Rechecked in diagnostics and found unit working as designed, and showing a pass value. Customer advised on defrost procedure to remove remaining ice. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hutto, TX 78634
David Z
Job Details: 12/15/2022
"Arrived on site to diagnose refrigerator making abnormal noises. On arrival customer showed me a video of the noises unit had made that they were concerned about. Sound resembled some slight fan noise, but is not abnormally loud. Examined unit and found all functions working as designed. Advised on normal noises coming from unit. All is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
David Z
Job Details: 12/15/2022
"Arrived on site to diagnose refrigerator not making any ice. On arrival confirmed the ice bucket was empty, icemaker turned on. Found wiring good. Unit will cycle, but did not fill. Checked fill tube and found frost built up in the tube causing a blockage. Door was likely left open causing moisture to freeze. Steamed out the fill tube hole and tested. Verified proper fill. Confirmed door gaskets good. Call complete."
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Round Rock, TX 78664
Gerry C
Job Details: 12/15/2022
"Arrived to inspect light issue. I found the FC LED would not light and caused the other lights to blink. Per Technical Service Pointer #: W11460554 Rev I, Special project #: S191AQ, I removed and replaced the LED module and tested, the issue was resolved and normal light function resumed. No leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WCG77US0HS00
Near Round Rock, TX 78664
Gerry C
Job Details: 12/15/2022
Arrived to inspect mounting issues. I found the clearances were too tight for the installation and I advised the customer on alternative methods. I leak tested the installed lines and found no signs of any leaks. The customer will contact us if there are any further issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Austin, TX 78704
Wesley
Job Details: 12/15/2022
Arrived onsite for diffuser noise and replaced the diffuser. All else checks good. Advised customer concerning standard run times and noise tolerances. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Austin, TX 78735
David S
Job Details: 12/15/2022
"Arrived on site for wall oven having no power. I inspected the unit and work area. I found the unit without power and the break tripped. I reset the break and preheated both ovens. I found the oven is not sitting on a shelf, I advised the customer to have a carpenter come out and install a shelf for the wall oven to sit on. The unit preheated as designed. I advised the customer if the unit trips the breaker again it is most likely from a weak breaker, and would need to be replaced with a new 40 amp breaker. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Leander, TX 78641
Kimo
Job Details: 12/15/2022
Arrived onsite for a dryer that with a start button that got pushed in. Upon arrival I found that the button was inside the console but undamaged I reinstalled the button and tested the unit several times and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
Kimo
Job Details: 12/15/2022
Arrived on site for a dryer with no power. Upon inspection I found no power at the wall. I checked the breaker and found that it was tripped I reset it and tested the breaker and found the unit operating as designed. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Burnet, TX 78611
Maurice R
Job Details: 12/15/2022
Arrived onsite for unit only drying on set time. On inspection found that they were using pods to wash with. The plastic gets on to the sensor in the dryer. I wiped the sensor down and put wet clothes into the dryer. The dryer never shut off while I was there. So I informed the customer that once a month wipe the sensor down to stop this from happening again.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Hubbard, TX 76648
Jonathan M
Job Details: 12/15/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Remove the old door seal and added adhesive around the door. Added the gasket and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Burnet, TX 78611
Maurice R
Job Details: 12/15/2022
"Arrived onsite for knocking noise on a fridge. On inspection found that the fan was blowing the tag on the power cord taping the wall. Secure the tag in the noise went away. No more clicking noise. The noise was ever 30 to 40 seconds, now with the tag fixed the noise doesnt appear any more."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Bertram, TX 78605
Maurice R
Job Details: 12/15/2022
Arrived onsite for oven not heating correctly. On inspection I metered the oven and what I found was it took longer then usual to preheat. Once it done preheating it set to 350? and the range was 391? to 332? The unit was operating on the hot side of the spectrum by 20? for the average to be 350?
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kyle, TX 78640
Kevin
Job Details: 12/15/2022
"arrived on site and found dryer is not heating found cut off has failed, after replacing it dryer is now heating properly. Found airflow is showing restricted on airflow meter. recommended that dryer not be used until vent to the exterior has been cleaned by a service, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
"Arrived on site to test unit for not completing cycle. Found error for long drain(f9e1). Found wires broke to drain. Fixed wire issue, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Austin, TX 78753
Cliff
Job Details: 12/15/2022
Arrived on site to diagnose a washer that is not starting. Found lid broken preventing unit from locking. Replaced lid and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID WINE COOLER
Model KUBL314KSS00
Near Fischer, TX 78623
Luis
Job Details: 12/15/2022
"Arrived on site removed defective door,installed new door checked door operation good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Cliff
Job Details: 12/15/2022
Arrived on site to diagnose a microwave that isn't heating. Found control shorted and interlocks malfunctioning. Replaced both interlocks and control. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, TX 78653
Cliff
Job Details: 12/15/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced door gasket and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Manor, TX 78653
Cliff
Job Details: 12/15/2022
Arrived on site to reinstall oven. Realigned and reinstalled unit. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Manor, TX 78653
Cliff
Job Details: 12/15/2022
Arrived on site to diagnose a refrigerator that is making unusual noise. Tested all parts and components and found no failures to unit at this time and unit is fully functional. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Cliff
Job Details: 12/15/2022
Arrived on site to diagnose a microwave that was sparking during use. Found diode shorted and replaced it. Tested unit and found all is working properly at this time. File# 7735248967Safety rep Monica.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Braunfels, TX 78132
Luis
Job Details: 12/15/2022
"Arrived on site for noise complaint. Power cycled unit no odd noise,ran diagnostics fans and damper powered on no odd noise ran compressor no odd noise. Changed defrost setting to basic in diagnostic mode."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near New Braunfels, TX 78132
Luis
Job Details: 12/15/2022
"Arrived on site. Replaced defective compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,compressor and fans powered on no odd noise pressures good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
"Arrived on site to test unit for not starting. Unit was flashing error for long drain(f9e1). Found wires broke out of molex connection. Installed spade connections, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
Arrived on site and replaced previously diagnosed control per Techline. Unit completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
Arrived on site to test unit for no drain. Found waited broken off to drain pump. Fixed wires using butt connections. Unit now working as designed. If issue persists recommend lower harness. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
"Arrived on site and replaced previously diagnosed cam, belt, cover and gearcase. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2022
Arrived on site to test unit for always prompting check vent while operating no UI no longer making noise. Found noise was turned off. Unit failed vent test with hose connected. Unit was pushed back against vent tube closing/restricting airflow advised customer to have contractor cut tube back to allow sufficient space. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2022
"Arrived on site to test unit for loud squeaking. Replaced rollers, idler and belt. Also removed excessive lint build up inside unit. Unit working as designed. Advised customer to have venting leading to exterior cleared. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US6HS00
Near Georgetown, TX 78628
Lou
Job Details: 12/15/2022
"Arrived on site to inspect cooktop not working. Upon further inspection, I tested the cooktop elements and none would come on. Builder met me at the home as its a new build-vacant. Had builder sign waiver of damages from lifting glass cooktop. I removed the cooktop and retested and again it failed. I removed the junction box cover and found the L1 not connected (photo). Cycled power and re-wired the L1 and tightened the wire nuts on the neutral and L2 and cycled power back on. Retested the unit and it is operating as designed. Notified the builder of my findings and repairs. Job completed."
We serviced a
JENN-AIR COOKTOP
Model JMW2430IL03
Near Spicewood, TX 78669
Matthew
Job Details: 12/15/2022
Arrived onsite for console with error code for shorted keypad. Upon arrival inspected unit. Found unit displaying error code. Power cycling unit did not correct the issue. Needed console replaced. Replaced console and tested. Tested microwave and oven section. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Spicewood, TX 78669
Matthew
Job Details: 12/15/2022
Arrived onsite for dishwasher not draining. Upon arrival inspected unit. Found standing water in tub. Tried draining but couldnt hear drain motor energizing fully. Manually drained water. Verified voltage to drain pump. Disassembled and found motor seized. Replaced motor. Tested unit and unit is now functioning properly. No leaks present at this time. job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Briarcliff, TX 78669
Matthew
Job Details: 12/15/2022
Arrived onsite to replace faulty blower fan . Replaced fan and tested. Unit is now functioning properly. No excessive noise or obstruction if fan movement . Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near New Braunfels, TX 78132
Leonardo
Job Details: 12/15/2022
Arrived on site to test unit for unit staying on. Test unit and found unit filling up with water when unit had no electricity. Test unit and found RO system under sink draining out to drain hose making water go back in to the unit. Advised customer to removed RO drain away from dishwasher drain. Called Techline and test unit and they agree SR#7735283682 job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78130
Leonardo
Job Details: 12/15/2022
Arrived on site to test unit for unit not heating. Test unit and found broken element. Replaced element test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Troy, TX 76579
Jonathan M
Job Details: 12/15/2022
Arrived on site for a dryer that is tripping the breaker. Inspected unit and work area. Did confirm the customers complaint and checked the terminal block. Found that the power cord from the line one in the ground had somehow welded itself together on the power cord causing the issue. Attempted to remove the two cords together and reassemble while creating space between the line one and the neutral. Tested the unit and the unit began to work and operate as designed. I did advise the customer that they will probably want to replace their power cord in the Short future but they can run the unit as is for now. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near New Braunfels, TX 78130
Leonardo
Job Details: 12/15/2022
Arrived on site to test unit for unit sparking when in use. Unit not sparking every time. Ran unit for a 2 minutes and unit test good ran unit again for another 2 minutes and unit test good. Job complete.
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Killeen, TX 76549
Tyler
Job Details: 12/15/2022
Arrived on site for range needing previously diagnosed inf. Switch. Upon arrival installed part then reassembled and tested unit. Found unit is working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Killeen, TX 76542
Tyler
Job Details: 12/15/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found no ice in bin. Found ice maker had no clogs or ice build up. Reset power to unit after checking temps (actual 0/38 on arrival) and found unit working as designed. Informed customer to give unit 24hrs to fill bucket. Call complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Temple, TX 76502
Tyler
Job Details: 12/15/2022
Arrived on site for refrigerator not making ice/dispensing water. Upon arrival found bucket had full hearty ice cubes in it and dispenser was functioning. After multiple tests I found ice maker teeth had small chunk of ice stuck keeping it from rotating. Cleared ice and found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Belton, TX 76513
Jonathan M
Job Details: 12/15/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface assembly and tested the unit. The unit begin to heat, tumble, and operate as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Marcos, TX 78666
Leonardo
Job Details: 12/15/2022
Arrived on site to test unit for unit not draining. Test unit and found bad drain motor. Replaced drain motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Leonardo
Job Details: 12/15/2022
Arrived on site to test unit for F2E1 error. Found bad control board replaced board test unit and pre heated oven job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Uhland, TX 78640
Leonardo
Job Details: 12/15/2022
Arrived on site to test unit for right front burner not getting to low when set on low. Burner staying on high even when set to medium or low. Test unit and found bad switch. Replaced switch test unit and unit test good. Called safety file#7735238994
We serviced a
KITCHENAID VENTHOOD
Model KVUB606DSS0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 12/15/2022
Arrived onsite for excessive noise. Upon arrival test unit and the higher the speed the louder the noise. Inspected motor and the wheel is out of balance. Found several blades are missing from blower wheel. Need to replace motor. Replaced motor W11035826. Test unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78724
Joe Z
Job Details: 12/15/2022
Arrived onsite for Washer not advancing. Upon arrival customer stated that unit fills non stop. Test unit and water runs continuously through valve even with no power to unit. Found valve is stuck on open position. Need to replace valve. Replaced valve W11044834. Test unit and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78724
Joe Z
Job Details: 12/15/2022
"Arrived onsite for Wrinkle control- Won't turn off. Upon arrival,customer states that wrinkle control operates even when switched to off for duration of wrinkle control time. Tested unit and unit shut off without advancing to wrinkle control on its own. Contacted techline . Tech mention that the 2nd off is the actual off. The only difference is during wrinkle control the basket will tumble from time to time. Tech gave SR# 7735277989. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Kimo
Job Details: 12/15/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new door and tested the ui and found that the unit was operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Austin, TX 78723
Joe Z
Job Details: 12/15/2022
Arrived onsite for Frosting in the Freezer Section . Upon arrival inspected unit and there is frost in entire FC. Also there is condensation on ceiling of entire RC. Found 1/8 gap on base of RC cabinet that is about 6 in length at bottom left corner of unit. Also ran a straight edge from left to right of bottom of unit and is also not straight. Took pics and are on SD. Contacted techline for assistance. Explained to tech my findings. Tech advised that there is no repair that can be made. Tech is sending in for review for review. Tech gave SR# 7735277074 . Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 12/15/2022
Arrived on site to replace console and control board and display board. Replaced all 3 parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/15/2022
Arrived on site to test unit for not washing. Found water valve under sink was shut. Opened valve and ran a diagnostic cycle with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS1
Near Rogers, TX 76569
Tyler
Job Details: 12/15/2022
Arrived on site for range needing previously diagnosed outter door panel. Upon arrival reconfirmed issue and installed needed panel. Reassembled and tested unit. Found door functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Austin, TX 78703
Wesley
Job Details: 12/15/2022
Arrived onsite and used screw to secure door handle. Advised customer on metallic smell while cooking. Advised no standing leaks and full burn pattern. Advised to ventilate while cooking. is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Austin, TX 78757
Wesley
Job Details: 12/15/2022
"Arrived onsite and determined 2 burners shorted, replaced shorted burners and advised on repair. Unit is now operating as designed. All checks good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Austin, TX 78757
Wesley
Job Details: 12/15/2022
Arrived onsite for latch function failure complaint and tested in diagnostics. No error codes and and latch is operating as designed. Set up unit to operate bulky items cycle with blankets. Unit is now operating as designed and latch is engaging properly having not failed during service. Advised customer on findings and reset unit. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Austin, TX 78731
Vincent
Job Details: 12/15/2022
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was unit not cooling very well. Inspected the freezer and found moisture drops that where frozen. Inspected the door gasket and looked fine. Inspected the mullion and found a big dent on it top left corner. Called techline and spoke to kerg SR#7735284923 at this time the pictures I sent will go under further review. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hutto, TX 78634
David Z
Job Details: 12/15/2022
Arrived on site to diagnose washer that was not completing cycles and struggling to spin. Checked unit and found F7E1 error. On spin you could hear the belt slipping and losing traction. Examined belt and splutch and found deep rubber marks from belt slippage. Replaced belt and cam. Calibrated unit and tested. Verified all working as designed. Call complete.
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Pflugerville, TX 78660
David Z
Job Details: 12/15/2022
"Arrived on site to diagnose washer that was not spinning out and completing loads. Tested unit and found error codes for off balance and overload. When I touched the unit I found it was rocking badly. Tested and spin and found thr tub banging the walls. Checked and found the level was far off on a diagonal axis, and needed large adjustment. Checked suspension and found no damage to shocks or springs. I leveled the unit and tested a no item spin. Found unit centered and no excess vibration. On arrival unit had 1 large rug in it, which was clumping and throwing the off balance code. Advised to make sure that load has to be balanced, and just 1 rug will not balance and will cancel cycle. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Austin, TX 78732
Vincent
Job Details: 12/15/2022
"Arrived on site to install previously diagnosed parts, tested unit and it was operating as designed after installing new heater and control. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Kyle, TX 78640
Kevin
Job Details: 12/15/2022
"Arrived on site and inspected microwave and found metal rack is in the microwave. Customer has been Experiencing arcing while using microwave. Discussed microwave rack should never be in place while microwave is running. Used touchup paint to cover up all burn spots on liner, After using touch up paint brand microwave and confirmed it is no longer arcing, Recommended that homeowner not put metal rack back inside microwave. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78750
Vincent
Job Details: 12/15/2022
Arrived on site for washer inspected unit and work area. Installed parts ordered by previous tech and installed new cam and belt as well. Calibrated unit and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Kevin
Job Details: 12/15/2022
"Arrived on site and found washer when starting agitation power cycles, this is causing long wash times for customer. Replaced control and it will now complete a calibration and automatic test cycle without power cycling, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Kevin
Job Details: 12/15/2022
"Arrived on site and found dryer is not heating replaced thermostat and timer and it is now working properly, took one picture. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW
Near San Marcos, TX 78666
Kevin
Job Details: 12/15/2022
"Arrived on site and inspected washer and found it is not draining, found a clothing item in the drain pump catch and after clearing it washer is draining properly and will complete a diagnostic cycle, job complete"