We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78750
Paul
Job Details: 04/09/2024
Arrived onsite for a dryer with a timer issue. I found the knob shaft split because the timer is hard to turn and its locking up. I replaced the timer. The new timer had a new knob already in the box. I installed the new knob and tested the dryer all is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Kyle, TX 78640
Leonardo
Job Details: 04/09/2024
Arrived on site to test unit for F2E1 error code. Found shorted console. Replaced console and control board. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76542
Tyler
Job Details: 04/09/2024
Arrived on site for dryer needing motor. Upon arrival reconfirmed issue and saw burn marks on motor. Also found belt torn up and used repair kit. During tests I found dryer timer rotating on its on in off position and saw unit would kick on by itself. Found no voltage issues. Ordering WPW10185982 timer and WPW10117655 pts. Rescheduled customer for 04/15/24 to complete repairs; ordrng 1 WPW10185982 (Timer) and 1 WPW10117655 (Pts)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78758
Matthew
Job Details: 04/09/2024
Arrived onsite for a range tripping the breaker. I found moisture in the bake element causing the issue. I ran a broil cycle up to 450 degrees and dried the bake element out. I ran the bake cycle up to 500 degrees and the bake element got red and the unit is working as designed. Used one bake and one broil element each for job number 409903 and 409914
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78758
Matthew
Job Details: 04/09/2024
Arrived onsite for a range tripping the breaker. I found moisture in the bake element causing the issue. I ran a broil cycle up to 450 degrees and dried the bake element out. I ran the bake cycle up to 500 degrees and the bake element got red and the unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Waco, TX 76710
Jonathan M
Job Details: 04/09/2024
Arrived on site for washing machine that is flashing an F7 E1 (basket spee fault) error code. Inspected unit and work area. I confirmed the error code in diagnostics and tested the spin. Found the basket spinning. I tested the unit and agitation and found that the unit would only agitate counterclockwise. I checked resistance through the motor from the control and found at the clockwise motor winding was showing open. I gained access to the motor and check the resistance on the motor at the motor. I found proper resistance at the motor indicating a wire harness issue. Ordering the wire harness and will return with several other items. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11591637 (Lower harness)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Austin, TX 78758
Matthew
Job Details: 04/09/2024
Arrived on site to replace faulty door handle with trim. Replaced handle and tested unit. Working properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Killeen, TX 76542
Tyler
Job Details: 04/09/2024
Arrived on site for dryer not heating. Upon arrival confirmed issue and found terminal block and power cord fried from an improper screw installed. I also found high limit cutoff broken. Replaced terminal and cutoff kits. Unit was in garage and couldnt be tested with bad power cord and instructed customer they would need to get a new one before reinstalling it. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Austin, TX 78758
Matthew
Job Details: 04/09/2024
"4/9/24 17:51: MZ rspndd 4/9 TUE, Arrived onsite for a range tripping the breaker. I found moisture in the bake element causing the issue. I ran a broil cycle up to 450 degrees and dried the bake element out. I ran the bake cycle up to 500 degrees and the bake element got red and the unit is working as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/09/2024
Arrived on site to replace previously diagnosed parts. Replaced hot valve and found new cold valve was damaged in box. Reordering and office to reschedule. ; ordrng 1 W11688995 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Austin, TX 78722
Ryan B
Job Details: 04/09/2024
"Arrived on site to replace gasket diagnosed on previous trip. Replaced gasket, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Austin, TX 78724
Ryan B
Job Details: 04/09/2024
"Arrived on site to inspect unit for not all burners igniting. Upon closer inspection found spark at back right burner was going to the burner itself instead of the cap. Attempted to adjust so spark would hit cap, unsuccessful. Ordering orifice due to burner not sitting on insert correctly. Office to reschedule. ; ordrng 1 W10827779 (Orifice)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Dripping Springs, TX 78620
Tim M
Job Details: 04/09/2024
Arrived on site to test unit for making too much ice. Upon arrival home owner claims that service is not needed at this address. Service needed at 782 Lone Peak Way. Customer to call in and reschedule.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Georgetown, TX 78628
Lou
Job Details: 04/09/2024
"Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F9E1-no drain. Cleared the code and tilted the unit back to find the harness to the drain pump was broken at the molex connector (photo). I removed and replaced the lower main harness and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Round Rock, TX 78664
Wesley
Job Details: 04/09/2024
Arrived onsite for sealed strike. Provided replacement strike to repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Salado, TX 76571
Sterling
Job Details: 04/09/2024
"On arrival verified compliant of noise and bad gaskets. Replaced gaskets and heated to allow them to relax and reform, advised not to use fridge if possible for a few hours to allow gasket to form correctly. Attempted to replicate the noise but unable to. All fans and motors are working with no abnormal noise. Job complete. No leaks detected during service"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78753
Scott
Job Details: 04/09/2024
"Arrived on site ,replaced fz door and badge .no water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Georgetown, TX 78626
David Z
Job Details: 04/09/2024
Arrived on site to install new lower door due to damage. Replaced door and installed hardware to opposite side. Repair completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Temple, TX 76502
Jonathan M
Job Details: 04/09/2024
Arrived on site for a microwave that wont heat. Inspected unit and work area. The customer advised that the unit started making the sound and would not hear anymore. I did confirm the customers complaint after trying to microwave a cup of water. I gained access to the capacitor and diode and found a diode blown causing the issue. I replaced the diode and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78704
Luis
Job Details: 04/09/2024
"Arrived on site for noise complaint. Ran diagnostics during compressor test vibration noise,removed compressor cover adjusted tubing in compressor compartment reinstalled cover noise not present while compressor running."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, TX 78665
Wesley
Job Details: 04/09/2024
Arrived onsite and replaced broken racks and stop. Unit is now in good working order.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Killeen, TX 76548
Sterling
Job Details: 04/09/2024
On arrival verified complaint of unit not heating. Ran cycle and turntable runs but mag just hums. Ordering magnetron and transformer. Office to reschedule for part availability.; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Round Rock, TX 78665
David Z
Job Details: 04/09/2024
"Arrived on site to diagnose washer that was not draining. On arrival customer said some cycles finished, others did not and clothes would not spin out. She showed me errors on her app that were several instances of Water Hazard, Slow Drain. I ran the unit and found no errors saved in the control. I checked under the unit and found no gearcase issues or oil, and the drain pump and harness was intact. I also noticed that the unit was super wobbly on one axis and way off balance. I adjusted the balance and replaced the main control to resolve the water pressure related issues. Unit should be working as designed. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78745
Luis
Job Details: 04/09/2024
Arrived on site. Found both doors needing to be replaced ordering fresh food door and nameplate ; ordrng 1 W11223753 (Nameplate) and 1 LW10912110 (Fresh food door)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78723
Ryan B
Job Details: 04/09/2024
Arron site to inspect unit for leaking at end of cycle during drain. Upon closer inspection ran diagnostic cycle twice found no leaks but could hear water backing up exit chute. Filled tub up and drained found water backing up through drain to the right of the area with drain inserted. Attached photos of wet wall and floor from water coming up. Advised customer to have plumbing looked at. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, TX 78757
Paul
Job Details: 04/09/2024
"Arrived onsite for a refrigerator that the freezer is cooling fine, its making ice, but the RC is getting to warm at times. On arrival I found the RC at 41 degrees with it set at 37 degrees. The FC was at -3 degrees and in ice mode. There was ice in the bucket. The customer stated they have seen the RC get up to 47 degrees sometimes. I found not find anything that would cause this at this time. I changed the dampener control to see if this makes a difference. The customer will call back if they continue to have issues. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Austin, TX 78727
Leonardo
Job Details: 04/09/2024
Arrived on site to test unit for unit not draining. Test unit and found wire for drain connection had come loose. Secured connection test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSIS730PSS0
Near Austin, TX 78702
Leonardo
Job Details: 04/09/2024
Arrived on site to test unit for console getting hot when oven is on over 400?. Test unit and found no heat escaping from door and door seal test good. Normal operation from use of oven to get console hot. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cedar Park, TX 78613
Miguel
Job Details: 04/09/2024
Arrived on site with parts for repair. Unable to get basket to completely seperate from tub. Will also need outer tub and screw. Ordering additional parts and reset. Am. ; ordrng 1 W11219115 (Outer tub) and 1 W10844650 (Harness) and 1 Suspension
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Spicewood, TX 78669
Joe Z
Job Details: 04/09/2024
"Arrived on site to install previously ordered parts. Replaced orifices to LP. All flames on all burners are correct with the exception of simmer on FL burner. Only getting a partial flame. Half of the burner just sputters on and off. Contacted techline for assistance. Spoke with Brandon. Tech had me make adjustment to valve settings. Setting only changes low, medium, and high but does not change simmer. Tech recommends to replace LF valve. SR# 7738814277. Ordering FL valve and FL burner head. Office to reschedule ; ordrng 1 W11109973 (FL valve) and 1 W11436986 (FL burner head)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Round Rock, TX 78665
Wesley
Job Details: 04/09/2024
Arrived onsite for washing machine that had stopped spinning because the belt slipped off. Restored function by installing new belt. All checks good. Advised customer on repair.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waco, TX 76710
Jonathan M
Job Details: 04/09/2024
"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. Upon plugging in the unit, I found the unit stuck in a drain. I canceled out the drain cycle and ran into into diagnostics. Found an F8. E1 (low/no water detected during the fill) error code. I checked the back of the washer and found calcium buildup inside of the valve. I replaced the inlet valve and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jarrell, TX 76537
Sterling
Job Details: 04/09/2024
On arrival verified complaint of unit not dispensing water or making ice. Found water shut off at wall. Turned water on and unit now dispensing from front p. Ran ice maker test and IM functions and fills. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Georgetown, TX 78628
Lou
Job Details: 04/09/2024
"Arrived on site to inspect washer not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the code and continued with testing and the unit operated as designed. I manually tested the fill and the unit operated as designed. I questioned the customer on how large of a load they are washing and how much detergent they are using. I found that with the small size of the basket the unit has, the tenant is putting too large of a load of clothing and using too much detergent for this unit. I made recommendations for use and care, as well as, detergent use. No repairs needed at this time as the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Georgetown, TX 78628
Maurice R
Job Details: 04/09/2024
Arrived onsite for dishwasher door with scratches. Installed new door on unit. Ran diagnostics cycle and no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Manor, TX 78653
Scott
Job Details: 04/09/2024
"Arrived on site for leaking washer . Tenant say it leaked once and maintenance had done something and hasnt leaked since . Ran diagnostics, no error codes . Ran rest wash 2x . Couldnt find any signs of leaking . Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Canyon Lake, TX 78132
Andrew
Job Details: 04/09/2024
Arrived on site to test unit for loud buzzing noise. Was unable to replicate issue. Replaced circulation pump per service pointer W11623132 as a precautionary. Advised customer to monitor. No leaks detected. Complete.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, TX 78641
Miguel
Job Details: 04/09/2024
Arrived on site for oven install issue. Oven is under a cooktop. The gas line from cooktop is preventing the oven from going all the way back in place to be screwed in. Verified oven is heating and working refer to builders or cooktop installers to properly set lines. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AH01
Near Temple, TX 76502
Jonathan M
Job Details: 04/09/2024
Arrived on site for a wall oven. That is not heating. Inspected unit and work area. The customer advise of the unit seems to not be heating as well as it should. She advised that several of her items are taking longer than normal to cook. I tested the unit and diagnostics and found both bake and broil elements working. I tested the unit on a 400?F bake cycle and found the unit cycling between 364?F and 385?F indicating the oven was off by about 20 to 25?. I went ahead and calibrated the oven for the customer and found the unit working and operating as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Hutto, TX 78634
David Z
Job Details: 04/09/2024
Arrived on site to diagnose washer with questions on agitator. Customer clarified their removable agitator doesn't stay installed. Examined unit and found the washplate was actually broken around the ring by the agitator. Advised washplate needs to be replaced. Ordefing washplate. Return visit set for 4/16 ; ordrng 1 W11510461 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78745
Tim M
Job Details: 04/09/2024
"Arrived on site to replace previously diagnosed parts. Replaced splutch belt and pulley shield. While replacing noticed that the pulley on the motor was melted. Will need to order motor and return. Ordering part, rescheduling for 04/17.; ordrng 1 W11497303 (Drive motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Leander, TX 78641
Miguel
Job Details: 04/09/2024
"Arrived on site with new gearcase, clutch, and slider. Removed and replaced all parts provided, ran calibration and found door strike was broken. Set in place and calibrated and completed diagnostics. No leaks. Found door strike broken. Ordering strike and latch. Reset for tues.; ordrng 1 W11457841 (Door strike) and 1 W11700916 (Latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Austin, TX 78704
Leonardo
Job Details: 04/09/2024
Arrived on site to test unit for unit not getting hot water. Test unit and found it takes 2:20 seconds for water at sink to get hot. Advised customer the unit does not heat up water that it gets its hot water from the hot water supply under sink. Advised customer to get water at sink hot before starting the dishwasher. The dishwasher needs 120?-140? water to work correctly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78681
Miguel
Job Details: 04/09/2024
"Arrived on site for washer not starting. Found door strike broken so it would never start. No errors stored. Ran diagnostics and all components passed. Spin had a strange sound. Removed cam and confirmed gearcase leaking oil. Will order parts needed and return, reset for mon. Unit is at a school. ; ordrng 1 W11449840 (Gearcase)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78731
Luis
Job Details: 04/09/2024
"Arrived on site. Per customer drawers next to ice machine get extremely hot,ran diagnostics condenser fan running correctly,unit passed all other diagnostic test,unit will need more space on left side to allow better ventilation on left side and prevent items in drawers from getting hot."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78731
Joe Z
Job Details: 04/09/2024
"Arrived on site for Heating Element - SP W11540964 - Special Project S17304. Upon arrival, pulled unit from cabinet. Replaced element. Test unit and is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Uhland, TX 78640
Tim M
Job Details: 04/09/2024
"Arrived on site to replace previously diagnosed control board. Replaced control and tested, unit is running a designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near San Marcos, TX 78666
Tim M
Job Details: 04/09/2024
"Arrived on site to test unit for grinding noise. Tested unit found rotor missing bolt and unit extremely unleveled. Customer stated that the leveling legs were stripped. Will need to order parts required. Ordering parts, rescheduling for 04/16. ; ordrng 1 W11260238 (Rotor) and 1 W10752189 (Screw) and 4 WPW10687506 (Leveling feet)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Buda, TX 78610
Ryan B
Job Details: 04/09/2024
"Arrived on site to inspect unit for display turning off and on. Upon closer inspection found panel not responding properly. Replaced panel tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78722
Matthew
Job Details: 04/09/2024
"Arrived on site for possibly failed valve. Upon arrival inspected unit and found supply not completely turned on. Turned on supply and ran test and found both hot and cold valves are energizing properly. Spoke to maintenance and the chief complaint was that the unit was leaking. Spoke to previous tech and tech did not detect any leaks during first visit. Ran extensive testing on this visit and not a single drop was recorded. I did find water streaks on the outside of the door, as if water were dripping from the bellow to the floor. Noticed debris gathering around the door glass that could have caused a small gap between the door, glass and seal, allowing water to pass through. According to maintenance, a small puddle was found unit was not leaking heavily in the area. Notified customer of maintenance, ensuring glass and seal are cleaned routinely to prevent this from happening again. Took a picture of watermark on panel. There are no leaks present at this time. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Jarrell, TX 76537
Sterling
Job Details: 04/09/2024
"On arrival verified complaint of no power. First inspection found break is tripped. Customer was baking and using both big burners at the same time, checking amp draw found bake was 10 amps, roil was 14 amps. When using bake cycle and both big burners we maxed out at 34amps which is close. If anything gets on to the elements in the oven it may trip over the 40 amps. Recommend based on ohms law reducing the amount of burners used at the same time as bake, unit is working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near New Braunfels, TX 78130
Andrew
Job Details: 04/09/2024
"Arrived on site for hot cooktop indicator staying illuminated. Found LR burner was cause of issue. Replaced burner assembly, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78750
Paul
Job Details: 04/09/2024
Arrived onsite for a dryer not powering on. The customer stated that it hadnt been drying well prior to this happening. I found no voltage at the wall outlet and the breaker was tripped. I reset the circuit breaker and tested the dryer. I found the dryer working as designed. On high heat I had 175 degree exhaust temp and a 45 degree differential with good air flow. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2024
Arrived on site and replaced both RC and FC doors. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 04/09/2024
Arrived onsite and found unit operating with failed control module. Over cooling unable to change the temp. Replaced the control. Unit is now adjustable. Provided pointers on proper use and care. Ordering fridge gaskets to complete repair. ; ordrng 2 W10830162 (Fridge gasekts)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/09/2024
"Arrived onsite for enter burner not igniting properly. On inspection only 1/3 of the burners is lighting. Took the center burner and took it apart, found grease that was clogging the gas ports on the burner. Cleaned the bottom up and tested it. Now the whole burner ignites and no gas leaks were detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Georgetown, TX 78633
Lou
Job Details: 04/09/2024
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier and ice bin door. Evacuated the system and installed the compressor, access valve and uv drier and vacuumed the system. Pressures held to -30/0psi. Installed 5.25oz of R134a refrigerant and tested. Pressures held at 2/115psi. I removed and replaced the ice bin door and found the unit beginning to cool properly. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 04/09/2024
Arrived onsite for no water and ongoing loud chatter. Determined unit unable to operate normally due to excessively hi house water pressure. Adjusted felt pressure by only opening inlet supply valve partially. Water function restored and ice maker cycled and filled. Provided customer instruct on findings and solution.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78724
Ryan B
Job Details: 04/09/2024
"Arrived on site to inspect unit for agitator clicking and not spinning properly. Found capacitor humming, splutch had inner ring of plastic broken, and shift actuator not functioning as intended. Replaced, capacitor, shift actuator and splutch. Tested unit, unit is now agitating at normal speed and no abnormal noises. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, TX 78653
Scott
Job Details: 04/09/2024
"Arrived on site ,replaced right door and badge . No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Andice, TX 78628
Wesley
Job Details: 04/09/2024
Arrived onsite for flagged excessive heating out of range. and found unit operating with proper heating and good cycling to the set temp. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78633
Gerry C
Job Details: 04/05/2024
"WOC54EC0HS20 Arrived to install previously diagnosed and ordered parts. I removed the unit from its mounting within the cabinet and then install the replacement bulb and interlock assemblies, ensuring the door would shut the light off every test. Prior to reinstalling the unit back into the cabinet, I installed shims due to the lower front of the machine, making contact with the cabinet and causing the door closing issue. Operational test good."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78723
Leonardo
Job Details: 04/05/2024
Arrived on site to replace parts and did not have parts with me. Office was going to reschedule with customer.; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Georgetown, TX 78628
Sterling
Job Details: 04/05/2024
On arrival verified complaint of unit turning off requiring power cycle then it be came tripping breaker. Replaced main board for unit requiring power cycle to power on. Ran unit and it still tripped. The breaker. Replaced magnetron and we ran unit found that unit no longer trip breaker reinstalled and retested. Same thing unit is now operational job complete
We serviced a
MAYTAG WASHER
Model LAT9593AAW
Near Austin, TX 78702
Matthew
Job Details: 04/05/2024
Updated model and SN#. Model number incorrect and parts not compatible. Ordering correct lid switch assembly. Set to return Friday the 12th. Prefers afternoon. ; ordrng 1 WP22001682 (Lid switch)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 04/05/2024
"Arrived on site to test unit for console and other buttons not responding. Test unit and found shorted console, replaced console from job#408478. Test unit and unit test good job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Lockhart, TX 78644
Andrew
Job Details: 04/05/2024
Arrived on site to test unit for not starting. Found door switch was broken. Replaced switch and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near New Braunfels, TX 78132
Tim M
Job Details: 04/05/2024
"Arrived on site to test unit for erratic behavior. Customer stated the UI started beeping frequently and flashing symbols. Unit than shut down completely, next morning unit powered back up and started cooling and working good. Documented with techline SR#7738832696, per techline recommendation will need to replace main control. Unit is also having issues with lower IM. Ice in the full tube causing water to splash into ice container making it block up. When putting IM into diagnostics, it would start the process but when the fingers reached the ice cubes it would stall and not finish. Office to order parts required, office to reschedule.; O-emld tckt"
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Georgetown, TX 78628
Maurice R
Job Details: 04/05/2024
Arrived onsite to find the Serial # and model # to order glass. Found the model # and ordered the glass to return next week. ; ordrng 1 W11600213 (Glass divider)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Round Rock, TX 78681
Paul
Job Details: 04/05/2024
Arrived onsite for a microwave with the support broken that holds the element. I confirmed the element support was broken. I replaced the support. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78754
Scott
Job Details: 04/05/2024
Arrived on site for not powering up . Found door switch broken . Replaced door switch . Unit is functioning properly . Job complete
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, TX 78754
Scott
Job Details: 04/05/2024
Arrived on site for washer bouncing around and going off balance . Found basket holes not punched out . Ordering basket and suspension . ; ordrng 1 W11172199 (Basket) and 1 W11217817 (Suepension)
We serviced a
JENN-AIR MICROWAVE
Model JMW2427LM02
Near Austin, TX 78733
Matthew
Job Details: 04/05/2024
Arrived on site to replace faulty control panel. Replaced control panel per tech line request and reprogrammed controls to unit. Tested unit and now functioning as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Kyle, TX 78640
Andrew
Job Details: 04/05/2024
Arrived on site to test unit for frost building up in FC. Found bottom of FC gasket was completely popped off. Secured gasket but not properly staying in place. Recommend both RC door gaskets and FC door gasket replacement. Office to reschedule. ; ordrng 2 W10830274 (RC door gasket)s and 1 WPW10714545 (FC gasket)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78723
Scott
Job Details: 04/05/2024
Arrived on site for broken knob . Found shaft from timer had broken off in timer knob . Replaced timer and knob . Unit is functioning properly . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Austin, TX 78728
Wesley
Job Details: 04/05/2024
Arrived onsite and tested microwave for wave guide cover issue and determined unit is in good operating condition. Customer replaced wave guide. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Jffcc72ehl03
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/05/2024
"Arrived onsite for previously diagnosed parts. Installed the gasket and the IM into the unit. Tested the IM it passed the test,the unit is operating as designed and no water leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near New Braunfels, TX 78132
Tim M
Job Details: 04/05/2024
"Arrived on site to install previously diagnosed sump and heater. Replaced parts and tested, unit is running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Horseshoe Bay, TX 78657
Maurice R
Job Details: 04/05/2024
Arrived onsite for cooktop flames to large. On inspection found that there was neutral gas orifice in the cooktop. Switched all the orifice and checked the regulator. The cooktop is operating as designed and there was no gas leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lorena, TX 76655
Jonathan M
Job Details: 04/05/2024
"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that the unit will bark and act like its going to start working, but then will shut down within the first minute of operation. I tested the unit on a normal cycle and found the unit lock, shift and span and then I heard the motor sound as if it were running but the belt was not attached. I checked underneath and found evidence of the belt getting completely stripped. I removed the shield cover and found the belt on the bottom of the shield cover completely grind it up. Did not find any other parts that work affected. Ordering the belts and will return with several other parts for repair. I rescheduled the customer to the earliest available on 4/15.; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Seguin, TX 78155
Tim M
Job Details: 04/05/2024
"Arrived on site to inspect unit for poor wiring. Found protective wire covering not clamped in the plug. Required plug and clamped protective cover. Unit is now properly wired, job complete."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/05/2024
"Arrived on site for washer. Upon arrival customer stated 7nit filled ok but the washer was moving around laundry room and not spinning out correctly. Upon further inspection I found inner tub holes not fully punched through and found it causing unit to get off balance. Will need office to reschedule once availability of part is known. No leaks present, ordering W11172199 tub; ordrng 1 W11172199 (Inner tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dripping Springs, TX 78620
Ryan B
Job Details: 04/05/2024
"Arrived on site to inspect unit for Lid not locking. Upon closer inspection found strike broken, replaced strike, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78746
Matthew
Job Details: 04/05/2024
Arrived onsite for dishwasher broken or missing parts. Arrived onsite and could not get ahold of customer. Will need to reschedule
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, TX 78660
Scott
Job Details: 04/05/2024
Arrived on site for washer making a knocking noise . Ran diagnostics. No error codes. Unit passed test. Found weak suspension. Ordering suspension . No water leaks detected. Call to set return; O-emld tckt
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/05/2024
"Arrived on site for a dishwasher that has an upper rack that has fallen. Inspected unit and work area. I did confirm the customers complaint and found one of his slides broken, causing the issue. I found the customer was covered under a service pointer for this repair. The customer advised that he was told by Genaire that the whole service would be covered by them. I spoke to the office and was advised not to collect. I replaced the slides and tested the unit. I found that the right upper adjuster was broken and would not adjust upward. I did show the customer the issue, but he advised that he has never adjusted that rack upward and did not care about its functionality. He just advised that as long as it sits on the track, he is OK with it. The unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Austin, TX 78724
Matthew
Job Details: 04/05/2024
Arrived on site to replace faulty parts. Replaced door and name plate. Inspected unit and found unit working properly. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78748
Luis
Job Details: 04/05/2024
"Arrived on site for no ice. Found good air flow to icemaker,ice in tray icemaker not running through a harvest,replaced icemaker,ran diagnostics icemaker passed harvest ran fill test passed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 04/05/2024
"Ive done site for a dishwasher that is collecting murky water inside of the dishwasher when not in use. Inspected unit and work area. The customer advised the unit does wash and work properly but that after they drain the unit, it back fills back into the dishwasher of the next few days. I checked underneath the sink and found the drain hose was attached to a PVC pipe underneath the garbage disposal. I found that the connection was on the bottom side of that pipe causing water to backfill into the dishwasher whenever the customer was running water into the right hand sink. I did show the customer the issue and did advise the customer to adjust her drain hose to where it loops above the garbage disposal to prevent any kind of water backflow into the dishwasher. I showed the customer the issue and the unit is working an operating as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78748
Luis
Job Details: 04/05/2024
326Arrived on site for no cool in fresh food section. At time of visit unit running through a defrost cycle let defrost cycle finish fan not powering on replaced defective fan motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Georgetown, TX 78626
Sterling
Job Details: 04/05/2024
On arrival verified complaint spraying water. Replaced inlet tube previously diagnosed. Ran unit and found it no longer sprays but filter housing is sending low flow. Replaced reservoir assy and unit now works correctly. Verified ice maker function and all components test well. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
David Z
Job Details: 04/05/2024
Arrived on site to install damper on microwave. Installed damper and verified proper operation. Repair completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/05/2024
Arrived onsite for IM making a knocking noise. Inspected the ice machine for 25 minutes and it made no knocking noise. Informed the customer to record the noise for us and contact once they have the video.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, TX 78641
Lou
Job Details: 04/05/2024
"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the cooktop burners and all are operating as designed except the middle burner as the flame does not completely go around the burner. I removed the burner head/cap assembly and removed the cap from the head and cleaned the grease from the cap and head. Reassembled the burner assembly and tested and the cooktop is operating as designed. I tested the Bake and Broil oven functions and neither ignitor came on. I pulled the unit out and tested the module and found it not getting voltage. I removed the module and found a small burnout on the control. Replaced the module and retested and still no ignition. I removed and replaced the main control, since the module was not getting voltage and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78724
Scott
Job Details: 04/05/2024
Arrived on site for loose door handle and missing toe kick . Found toe kick was present but installed incorrectly. Reinstalled toe kick and tightened Handel set screws . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Jarrell, TX 76537
Sterling
Job Details: 04/05/2024
On arrival verified complaint of not dispensing ice. Found auger would slip at the slightest resistance. Replaced auger and impeller and unit now works correctly. No leaks detected operational test is good. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, TX 78132
Tim M
Job Details: 04/05/2024
"Arrived on site to replace previously diagnosed UI. Replaced UI and tested, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Miguel
Job Details: 04/05/2024
Arrived on site with parts for repair. Removed evaporator cover. Cleared remaining ice build up off evaporator. Replaced fan motor and evaporator sensor. Verified operation. Call compete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78741
Ryan B
Job Details: 04/05/2024
Customer unavailable number attached said did not request service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Briggs, TX 78608
Tyler
Job Details: 04/05/2024
Arrived on site for refrigerator needing previously diagnosed fc door. Upon arrival reconfirmed issue and installed door. Found it sealing as designed. Call complete