Local Reviews

Rated 4.9 out of 5 stars based on 3640 customer reviews

Lou S.

Lou S.

WASHER GE WCVH6800J1MS "arrived on site to install previously diagnosed and ordered part. I tilted the unit back and removed the bottom panel to expose the drain pump and hose. In the process of removing the hose, I found more debris up inside the reservoir do the tub. I removed the debris and installed the new hose. I tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Malaga Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of water leaking into tub when not in use. Found faulty water valve. I replaced valve, unit tested good."

Near Camwood Trail, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42FJS00 "Gate code 4242 arrived on site for no cool. Removed evaporator cover no frost on evaporator,found heat exchanger corroded,diagnosed leak at heat exchanger. Unit will need compressor,evaporator,heat exchanger,uv drier and access valve.

Near River Garden Trail, Austin, TX 78746
Luis M.

Luis M.

ICE MACHINE KENMORE 106.89484 "Arrived on site for no ice. Powered unit on water valve,and pump working. Compressor powered on no frost on evaporator plate after shutting compressor off pressure leaking from corroded evaporator lines.

Near River Garden Trail, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and draining correctly job complete

Near Charles Ave, Austin, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and tested operation. Customer experiencing freezing temperatures in fresh food and the freezer is too cold and freezing the water line in the door. I checked the resistance of the fresh food thermistor and found it to reap open. Unit will need new thermistor to repair; ordrng 1 WPW10384183 (thermistor)

Near Tanager Pass, Leander, TX 78641
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL MDB4949SDH3 "MDB4949SDH3 Arrived to inspect draining issue. F6E4 was stored in memory and I noted water standing in the bottom of the unit. I found and removed part of the knockout plug that had not been fully removed during instal. I also found and removed a piece of debris from the drain pump. The unit had all functions present within service test mode and completed and drained as designed. I discussed detergent use with the customer and they had been using tablets and/or a full detergent dispenser cup of liquid automatic dishwasher detergent. I advised switching to the liquid automatic dishwasher detergent exclusively and to use no more than one tablespoon, as the customer pre-rinses. I advised on the use of rinse agent and to purge cold water from the hot supply, prior to use. Operational test good, no leaks observed during service."

Near Sunflower Ln, Temple, TX 76502
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8900BW0 "Arrived on site for customer complaint of unit not starting and making a noise, found start windings on motor were faulty. I quoted customer for motor, she is not repairing at this time. Collected service fee on cc"

Near Avendale Dr, Bee Cave, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for refrigerator intermittently making ice. Customer stated that unit will start to get warm and he would unplug for a couple of minutes and it would start working. Inspected ice container (see SD-QuickPic) and found full at time of service. Performed diagnostics mode and checked ice maker fault codes, E-0 for no failures. Cycled ice maker, completed cycle and dropped ice. Measured temperature in ice container at 11°. Measured temperature in RC at 37°. Inspected ice box adapter and RC evaporator. No ice buildup. Checked all thermistor in diagnostics mode. Ran ice maker fill cycle. Called tech support and spoke with Dave. Went over previous test and checked ice level sensor. Dave stated will need to be on site when failure occurs. (SR#7723870848). Spoke with customer on ice maker operation. All tested good, no water leaks present."

Near St Paul Rivera, Round Rock, TX 78665
Tyler B.

Tyler B.

MICROWAVE AMANA AMV2307PFS0 Arrived on site for unit runner no while door open. Door switched failed replaced interlocks and tested good

Near Massa Drive, Round Rock, TX 78665
Thomas L.

Thomas L.

WASHER MAYTAG MVWC200XW1 7723830310 SR#Arrived on site for unit not operating properly. Calibrated unit but unit would not calibrated properly. It would not perform the complete calibration mode.Contacted JK at the manufacturers technical assistance line and we went through all tests capable of this machine. All tests were correct except the unit would not calibrate. The unit would not even calibrate with a new control. We came to the conclusion that there must be some type of electrical interference in the wash building. Customer will seek information on a possible electrical interference.Jk

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL JGCP436WP02 "Arrived on site to install previous diagnosed part. Found unit not installed. Installed unit and removed panel. Installed new panel. Tested operation, all tested good."

Near Lake Rim Circle, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSP42QHS00 "Arrived on site for water checked water dispenser no water from dispenser removed connection under door,water coming out from valve to connection. Reconnected line found with door partially opened water comes from dispenser found water line kinked behind shaft housing,with line extended water works also found small leak due to kinked line. Unit will need new door door is discontinued."

Near Far Gallant Drive, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for burning smell. Removed front door panel and checked all connection no burning wires or connectors. Removed kick plate checked all wires and all wires looked good. Checked connection at junction and junction box test good. Looked at heating element and found food stuck on element making food burn and making the burning smell and smoke. Removed food and cleaned element test element and element test good.

Near Kiva Dr, Austin, TX 78749
Jerry C.

Jerry C.

OVEN WHIRLPOOL GW399LXUQ07 GW399LXUQ07 Arrived to inspect buttons not working. I found the membrane had failed and I removed and replaced it. I tested the unit and it worked as designed. No gas leaks detected during service.

Near Caney Creek Cove, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "DIFFERENT ISSUE FROM PREV REPIAR OF NO COOL. Arrived on site for no ice. Ran diagnostics optics passed,weak air flow from ice box fan ran test 56,E5 error code on icemaker of failed thermistor. Installed new icemaker and ice box fan,ran diagnostics all test passed unit working as designed. Repair covered under AUTHO KI762I6EPL1"

Near Hibiscus Valley Dr, Austin, TX 78739
James C.

James C.

DRYER SAMSUNG DV52J8700EWA2 Arrived on site and tested operation. I found a loud screeching sound after drum turning for a few seconds. Inspected rollers and tensioner and found tensioner pulley bearing has failed. . Installed new tensioner and vacuumed lint from unit. Test for proper operation and found unit working properly. Job complete.

Near Overlook Bend, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAYM4 "arrived on site to insects dishwasher control panel not working. Upon further inspection, I attempted to place the unit in diagnostics, but the UI would not respond. I removed the outer door panel and UI console and inspected the UI hosing and found some corrosion on some of the buttons. I advised the customer of my findings and they provided me with a new UI housing they had already purchased. I installed the new part and put the unit back together and tested. The unit operated as designed with no error codes.No water leaks observed during service, job completed."

Near Needle Pine Dr, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC48QMS03 "Arrived on site for no ice. Icemaker not running through a cycle tested optics,optics passed diagnostics diagnosed failed icemaker. Installed new icemaker,icemaker ran through a cycle valve energized no,water entering icemaker. Found no ice in tip of fill tube,removed water line from valve,unable to pass air through line. Customer will need to defrost freezer side for 8-10 hrs to remove ice in line in cabinet."

Near Merrywing Cir, Austin, TX 78730
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site to test unit for making loud noise. Noise is coming from sump and motor will need sump and motor. Customer said they had extended warranty collected $99.99 for trip charge.

Near Hartson, Kyle, TX 78640
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW0 Arrived on site for poor drying/ long dry times . Unit is heating up. Ran air flow test with kit . Found restricted air flow . Recommend getting exterior vent duct cleaned . No lint build up at time of service . Job complete .

Near Little Fatima Ln, Austin, TX 78753
James C.

James C.

WASHER WHIRLPOOL CAE2743BQ0 Arrived on site and installed new door strike. Tested operation. It working properly. Job complete. Customer paid in full at time of diagnosis.

Near Co Rd 256, Liberty Hill, TX 78642
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF775SAYM0 "Arrived on site for customer complaint of unit leaking. Found leak coming from multiple spots, sump assembly, and float gasket. Quoted customer to replace both, they are going to buy a new unit."

Near Miss Donna Ln, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD93EC0AS02 Arrived on site to test unit for damaged from glass. Replaced glass door test unit and unit test good job complete.

Near Mission Oaks Blvd, Austin, TX 78735
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL JMV9196CS3 Arrived on site for touch controls sometimes working . Found harness in door failing . Unplugged HARNES and reconnected door would come on but closing door display would quite working sometimes .will need to reorder door .Please call to set return visit . ; ordrng 1 W11205116 (MW DOOR SS)

Near Gilbert St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be good. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I tested temps in the rc and fc sections and temps were 11 degrees in the fc section and 40 in the rc section. I tested ohms to the water valve and it showed to be open. I removed and replaced the valve and advised the customer of my repairs. I advised the customer to leave the fc door closed to allow the fc section to cool and the ice maker will begin to produce ice. No water lea

Near Somerset Canyon Ln, Cedar Park, TX 78613
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"

Near W Bridge St, New Braunfels, TX 78130
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for unit squeeling after bearing replaced. Unit will need new bearing, and Custer is requests work order and receipt from prior repair ; ordrng 1 W10435302 (bearing)"

Near Mayfield Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

MICROWAVE JENN-AIR JMC2430DP00 "Arrived on site for customer complaint of door out of alignment. Unit tested good, this door can not be adjusted."

Near Plant Lady Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER MAYTAG MEDE300VF1 "Arrived on site for customer complaint of f01 error code and unit not working. I found faulty control, I replaced control, unit tested good."

Near Stanton Rd, Johnson City, TX 78636
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8540BW1 "Arrived on sote for bearing replacement and unit still leaking. Found unit leaking from all desp connections, and customer video provided extensive noises and claims of burning odor, due to those issues unit will need outer tub replaced and also 3 dispenser replacements for fix leaks. Unit will also need new rotor, the bolt as it is close to stripping out and only supplied with a new rotor . ; ordrng 1 280146 (rotor) and 1 CNOTE (2HR WINDOW) and 1 W10381078 (outer tub) and 1 WPW10552116 (dispenser) and 1 WPW10553370 (dispenser) and 1 WPW10554110 (dispener)"

Near Mayfield Dr, Round Rock, TX 78681
Robert J.

Robert J.

COOKTOP KITCHENAID KICU569XSS00 Arrived on job to replace model and display. After replacement program unit and test.

Near Winding View, New Braunfels, TX 78132
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW8540BW0 "Arrived on site for “F51 error code and full of water when through” complaint. Inspected unit and found suspensions severely worn out. Removed and replaced suspensions. Found drain clogged. Removed basket and removed clothing. Reinstalled basket and ran test cycle. Unit is draining and performing as designed. No leaks detected, at time of service."

Near Colorado Cir, Cedar Creek, TX 78612
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed shelves. All else checks good. Advised customer on use and care.

Near Centennial Loop, Round Rock, TX 78665
Robert J.

Robert J.

WASHER WHIRLPOOL WTW6500WW1 Pulled hub and inspected shaft. Excessive rust basket unable to float.Quoted costumer 139.99 for bearing job for Labor costumer declined further repair. Collected service fee.

Near Marketplace Ave, Kyle, TX 78640
Paul R.

Paul R.

VENTHOOD KITCHENAID KVWB400DSS2 The customer could not be there when I was able to arrive and will need to be scheduled for an 8:00 appointment so we can meet with the AC company at the same time. The office needs to contact ms first thing in the morning and schedule the call.; saved tckt

Near Justin Ln, Austin, TX 78757
Lou S.

Lou S.

MICROWAVE KITCHENAID KOCE500ESS07 "arrived on site to inspect microwave error code F1E5. Upon further inspection, the customer turned the unit on and after approximately 8 seconds, the unit turned off and showed error code F1E5. I turned the power off to the unit at the breaker box and removed the unit from the wall. I removed the top cover from the unit to expose the appliance manager and other components. Per the service manual, I verified connections at the appliance manager and the inverter and all were good. Per service manual, I removed and replaced the inverter board and tested. The unit continued to show error code F1E5. Per service manual I removed and replaced the magnetron but I; the process of removing the mag, I found that it was badly burnt. I checked the wave guide for any burn marks and did not see any. Once I had the new mag installed, i tested the unit and immediately, the mag began to arc. I stopped the unit and turned the power off to it. I removed the mag and foun

Near Westino Way, Leander, TX 78641
Paul R.

Paul R.

MICROWAVE JENN-AIR JMV9196CS0 Arrived onsite for the microwave making a lot of noise in convection mode. I found the convection fan causing the noise. Need to replace the fan assembly to complete service. Ordering W10665531 CHAMBER. RS for Thu 1/10.; ordrng 1 W10665531 (CHAMBER)

Near Oconto Dr, Austin, TX 78717
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to diagnose an oven with the damage door. Found lower right hand corner of outer door panel scratched. Replaced door panel and tested unit. Found all is functioning properly at this time.

Near VLG O THE HLS, TX 78738
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is not heating consistently. Found control panel intermittently not registering temperature. Replaced control panel and tested unit. Found all is functioning properly at this time.

Near Buchanan Draw Rd, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace the previous diagnosed parts. I replaced the door closure and tested the door. The door is closing and staying closed when the freezer door is closed now. Call complete.

Near Sugaree Ave, Austin, TX 78757
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW1 "Arrived on site for loud unit, found noise coming from back roller, replaced repair kit and Testd good."

Near Stanton Drew, Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWB850YG1 Arrived on site for Noisey operation during cycle. Found multiple issues with the unit. Found that the impeller bolt was loose due to worn impeller. Found that the rotor bolt was loose due to warn rotor. Found that the bearings are worn as well. Will order rotor and return with bearing kit and wash plate.

Near TX-21, Paige, TX 78659
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for customer complaint of freezer being frosted over, they mentioned they had grand kids over this weekend, signs of air leak/freezer door being left open. I ran diagnostic test, everything passed in diagnostic mode."

Near Pine Post Cove, Driftwood, TX 78619
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )

Near Signal Hill, Seguin, TX 78155
Thomas L.

Thomas L.

REFRIGERATOR GE GSE25HGHBHWW Arrived on site for unit leaking water. Removed and replaced leaking valve and icemaker fill hose. Tested unit and all water connections are now dry.

Near Lakeshore Loop, Tow, TX 78672
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found evaporator cover frosted up. Removed evaporator cover and remove all frost using heat gun and steamer. Tested bimetal and heater in diagnostics and all check ok. Reassembled. Found good frost pattern and air flow coming from air channel. All water connections were dry at time of service.

Near La Paloma Loop West, Salado, TX 76571
Steve C.

Steve C.

REFRIGERATOR GE HA10tg31sb Arrived on site for the unit needs the recall kit. Replace the recall kit and tested unit. Unit works properly and no water connections to the unit.

Near Co Rd 3600, Kempner, TX 76539
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site and found fan noise coming from evaporator motor, found that fan was off-center and leaning into plastic shroud. After correcting noise has stopped. No water leaks from connections at time of service, job complete."

Near Evening Star, Kyle, TX 78640
Arthur B.

Arthur B.

DRYER MAYTAG MEDB765FW0 "Arrived onsite for customer complaint of dryer ,among loud clicking noises when tumbling. Tested unit and confirmed noise. Removed motor housing bracket to installed pads. Removed motor and wheel. Installed new replacements and tested. Reassembled and tested. Still could hear clicking noises. Ordering drum assembly. Also found start button hard to respond. Ordering also facia assembly as well. OF to R/S due to part availability. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 W10545923 (drum) and 1 W10837240 (bracket) and 1 W10847984 (switch) and 1 W11089306 (overlay)"

Near Bridgeport Dr, Temple, TX 76502
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and inspected dishwasher and found door panel screw connectors on the right hand side are not tightened and protruding up making contact with edge of tub and rattling inside of door. Removed and Re-center door panel and reset all screws and it is now seated properly. Noise has stopped, no water leaks from connections at time of service, job complete."

Near Evening Star, Kyle, TX 78640
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher racks. Upon further inspection, the customer advised that the upper rack stops keep coming off. I removed and replaced the stops and tested the unit in diagnostics. No error codes were present. The unit operated as designed with no error codes at the end of testing. I recommended some use and care tips to the customer. No water leaks observed during service, job completed."

Near Humble Live Dr, Leander, TX 78641
Clif L.

Clif L.

WASHER MAYTAG MVWB850YG1 Arrived on site to diagnose a washing machine that is making unusual noise when running. Tested unit and found center bearing failed and leaking. Replaced bearing assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Cordill Ln, Spicewood, TX 78669
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGW1 "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that he checked voltage at the outlet and junction box and the breaker is on. I tested the outlet and got 120 volts. I plugged the unit in and tested voltage at the junction box and got 120 volts. I closed the door to the unit ad none of the lights on the console came on. I removed the outer door panel to expose the control. I unplugged the main power connection and tested voltage at the connection and did not get 120 volts. I adjusted the ground wire connection and still no power at the control. I removed the wire nuts from the wires at the junction box and found some corrosion on the white wires. I spliced the wires and using a new wire nut, reconnected the white wires and reconnected the black wires and tested the unit. The unit console lit up. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no e

Near Brian Cir, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DS02 "Arrived on site for microwave turn table intermittently working. Customer stated that when they noticed it not working, they removed turntable plate and roller, tried again and it started working. Tested microwave and turntable working at time of service. Performed diagnostics mode and checked error code history, found error F2-E1 stuck key. Cleared fault code history. Activated turn table motor in diagnostics mode. Tested several times in test mode by turning on and off and monitoring. Tested again in normal test mode.

Near Naranjo Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER LG DLEX33660V "Arrived on site for dryer not heating. Customer stated that ducts in attic were clasped and they have had them repaired. Found thermal cut-off fuse opened. Found large amount of lint in unit. Will need to clean unit and replace element assembly. Schedule return for Monday the 21st, due to customer availability. ; ordrng 1 5301EL1001J (ELEMENT )"

Near Co Rd 162, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for deli ui not operable. Checked voltage no voltage to ui,called tech support checked for voltage at ui no voltage,checked at harness no voltage. Per tech support checked voltage at power supply P2 3-7 violet-black 12vdcAt power supply broken wire in cabinet not repairable. File#7723856730"

Near Harrogate Dr, Austin, TX 78759
Clif L.

Clif L.

COOKTOP WHIRLPOOL MGC7430DS00 Arrived on site to diagnose new cooktop that is leaking gas. Tested unit and found left front to gas valve leaking. Replaced a valve and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.

Near Lombardia Dr, Lakeway, TX 78734
Paul R.

Paul R.

WASHER WHIRLPOOL WDF760SADW3 Arrived onsite for the dishwasher with pods not dissolving correctly. I found an F7E1 no heat error code. I replaced the sump and motor. I tested the unit in diagnostics and the unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Mowsbury Dr, Austin, TX 78717
Al R.

Al R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived to inspect dishwasher not drying dishes. I checked the heater for continuity. It was defective, so I removed and replaced it. Reassembled unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"

Near Price Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW "Arrived on site and inspected dryer and found no incoming power at terminal block, Found breaker is off at the main box and after correcting power has returned to dryer and it is heating properly. Dryer is new and there is no lint buildup. Job complete"

Near Wapiti Rd, Buda, TX 78610
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500DC4 Arrived on site for letters peeling on the control panel. Removed and replaced control panel as letters were peeling. See picture. All water connections are dry after repair.

Near Clearwater Drive, Kingsland, TX 78639
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site for customer complaint of flames not burning properly, found valves needed adjusting, customer was not happy with appliance, I told her the unit is working as designed."

Near Bat Falcon Dr, Austin, TX 78738
Al R.

Al R.

DRYER AMANA NED4655EW Arrived to inspect dryer with long drying time. Checked voltage at outlet and got 242/121/121. Removed the rear and tested the element. Element had no continuity. Removed and replaced the element. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE

Near Greenlee Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found debris In blower wheel housing. Dryer was sold as a floor model, no lint found in cabinet at time of service, job complete."

Near W William Cannon Dr, Austin, TX 78745
Lou S.

Lou S.

OVEN WHIRLPOOL KODE300ESS02 "arrived on site to inspect oven paint coming off. Upon further inspection, I found that the enamel paint had been chipped off of the cabinet at the opening on the bottom right next to the door. Using blue enamel paint provided through prescreened, I painted the three inch area that had been chipped. Due to cosmetics only being covered for 30 days after purchase

Near Co Rd 101, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for not washing. Removed bottom cover and found unit complete chewed by Mice.

Near E Riverside Dr, Austin, TX 78704
Jerry C.

Jerry C.

COOKTOP JENN-AIR JGC7636BP0 "JGC7636BP0 Arrived to inspect flame height issue. I found the unit had been converted to LPG, but the low flame height was not correctly set. I utilized the specialty tool to adjust low height and the issue was resolved. Operational test good, no gas leaks detected during service."

Near Bird Stone Ln, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC42QKS02 "Arrived on site for water leaking found water leaking from line to valve. Removed valve installed new water valve and fitting on line turned water back on to system checked water dispenser no leaks,ran icemaker through a cycle no leaks at line unit working as designed. Water valve

Near Colonial Affair Way, Austin, TX 78737
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 Arrived on site. Check for white residue issues. Found white residue on clothes. Verified all components all checked OK. Customer not using excessive detergent. Will need new control kit per service pointer. Rescheduled for 1/10/19; ordrng 1 W11111452 (CONTROL KIT )

Near FM1150, Luling, TX 78648
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found incoming power is correct but there is no function from control board. Replaced control board and calibrated it and washer is now operating properly. No water leaks from connections at time of service, job complete."

Near Dryden St, Austin, TX 78748
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived o. Sote for unit not drying or no led on displays. Found both controls under 5yr warranty. Spoke with CS, replaced both control and panel, and Testd good, no leaks on site. Collec 108.24 on cc."

Near Lightfoot Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site for no ice conditions. This is a vacation home. The maintenance manager met me here. The numbers on the unit do not match what Assurant gave us. Per office customer will have to contact Assurant.

Near Del Mar Dr, Buchanan Dam, TX 78609
Wesley P.

Wesley P.

DRYER MAYTAG MED6000XW2 Arrived on site and was able to repair dryer from seizing symptom with pressure on drum. Unable to repeat symptom. Advised customer that problem may persist. Customer will use until repeats without repairing. Charged 59.99. In event of call back send repair kit.

Near Trailing Vine Way, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL ED5VHEXVB01 Arrived on site for the unit has plastic on the ice. Tested the unit and found the molding on the ice maker is peeling off. Replace the icemaker in test of the unit. Unit works properly and all water connections were dry at the time of service.

Near FM2657, Kempner, TX 76539
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Test unit and found bad cap burners. Replaced cap burner kit test burners and burners test good job complete no leaks present at this time.

Near Lombard Ln, Austin, TX 78744
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived on site and inspected unit for odor. All checks good. Advised customer on cleaning procedure and odor mitigation steps. No leaks.

Near Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "WRX735SDHV00 Arrived to inspect water in FC. I found the customer was hearing water drip from the evaporator during defrost and advised them this is a normal condition. I inspected the drain and evaporative tray and found no issues. The upper basket within the fc was binding badly and I applied lubricant to the slide areas. During inspection I found the fc door mismolded and likely contributing to the amount of air leaking into the unit and causing excessive dripping from the defrost cycle. Office to order fc door. I advised the customer the door will take 6-10 weeks to arrive and that the office will contact them for scheduling. No leaks observed during service. ; ordrng 1 W11104489 (dor-fip, BLK SS)"

Near Tumbleweed Trail, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete

Near Brezza Lane, Austin, TX 78748
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly, OWI sensor, and main control due to the sensor and main control malfunctioning and the motor not operating properly. I placed the unit in diagnostics and tested and the unit operated as designed with no error codes.

Near Big Sur Dr, Cedar Park, TX 78613
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW0 MVWB835DW0 Arrived to inspect noise during spin. I found the bearing had failed and required replacement. I quoted the customer and then removed and replaced the gear case assembly. I calibrated and tested and the unit worked as designed. No leaks observed during service.

Near Spring Creek Ct, Belton, TX 76513
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite and was advised of symptom of water line freezing when icemaker in use. Turned icemaker off to prevent freezing of waterline. Ordering icebox and adapter kit and cover. Also ordering permagum. Return tech to insure no air gap from icebox flow into resevoir cabinet. ; ordrng 1 212643 (permagum) and 1 W10347640 (ICEBOX ASSEMBLY ) and 1 W10598013 (ICE BOX COVER) and 1 W10612143 (ADAPTER KIT )

Near Prairie Ridge Trail, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER ROPER RTW4516FW2 "Arrived on sote for unit leaking into tub while off. Found valve stuck open, replaced valves and tested good. No leaks on site."

Near Magellan Way, Round Rock, TX 78665
Steve C.

Steve C.

DISHWASHER JENN-AIR JDB8700AWS2 Arrived on site for the unit is not draining. Tested the unit and found a piece of glass stuck on the drain pump. Remove the glass and tested the unit. Unit works properly at all water connections were dry at the time of service.

Near McKittrick Ridge Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KSSC48FTS03 arrived on site for no operation/ no cool. Found unit to have a failed main control. Nothing was running. Replaced control. Unit now operates properly. Unit needs approx 36 hours to reach operating temps.

Near Milagro, Horseshoe Bay, TX 78657
Joseph C.

Joseph C.

OVEN KITCHENAID KSIB900ESS1 Arrived on site for “F2E0 error code” complaint. Inspected unit and found control panel loosely plugged into control. Reset plug. Unit tests good.

Near Concho Dr, Cedar Creek, TX 78612
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for no cool. Compressor running,removed evaporator fresh food cover found oil on manufacture weld joint on evaporator diagnosed unit will need evaporator and valve due to moisture restricting cap tube in valve. Job will need 2 hours for repairs!!; ordrng 1 2HRSFORREPAIRS!!!!! (2 HOURS FOR REPAIRS) and 1 WPW10331270 (VALVE) and 1 WPW10643261 (EVAPORATOR )"

Near Round Table Rd, Austin, TX 78746
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2665XEB5 "Arrived onsite for customer complaint of French door refrigerator not cooling and not making ice. Found start device faulty. Also found icemaker will not rotate. Ordering start device,icemaker and filter. Customer is paying for filter today. Charged EDR4RXD1 (Filter). R/V set for Friday. All water connections were dry at time of service.; ordrng 1 EDR4RXD1 (water filter) and 1 W10882923 (icemaker) and 1 WPW10194431 (start-dev) and 1 WPW10662129 (capacitor)"

Near Inverness Rd, Belton, TX 76513
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site for no water being dispensed through the door. Removed and replaced failed housing. Operations are normal and all connections are dry.

Near Waterway Ln, Burnet, TX 78611
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to inspect ice production issue. I placed a K-type thermocouple in the ice maker housing vent and read 29.7 degrees and the unit did not have the ice maker fan running. The fc was set to -2 degrees and measured 11.2 air temp at the evaporator intake and 11.2 with the thermocouple heatsinked to a piece of aluminum and pressed between a glass jar and large item. The condenser at the front of the unit was slightly above hand temperature and a heatsinked thermocouple measured 91.5 which is too cool for the internal temperature and length of time the compressor ran during testing. I retested the ice maker housing after hearing the fan engage during testing and after five minutes, the temperature declined to 22 and was very slowly dropping. From the measurements taken, the unit shows signs of loss of cooling and the sealed system will require replacement. 1 CNOTES (SEALED SYSTEM SERVICE 3 HOURS PLEASE) and 1 SF8404 (SERVICE PORT) and

Near W Esparada Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW1 Arrived onsite for customer complaint of dryer console flashing when not in use. Tested unit and confirmed issue. Found UI faulty. Removed and replaced UI assembly. Reassembled. Cleared error codes and tested. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Windcrest Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFA20ERSS01 "Arrived on site for water leaking. Opened freezer door found ice in drain hole. Pulled unit out found no signs of leaks in back. Defrosted drain added water to drain,water draining correctly.

Near Hazeltine Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for customer complaint of microwave not heating, found failed high voltage components. I replaced capacitor, magnetron and diode. Tested good"

Near Belforte Ave, Lakeway, TX 78738
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site for fresh food door not closing properly. Found that the upper clip on the mullion rail had come loose. Removed and replaced million. All operations are now normal. All water connections are dry as well.

Near Singleton Bend E, Marble Falls, TX 78654
Luis M.

Luis M.

WINE COOLER WHIRLPOOL KUWR304ESS00 "Arrived on site for no power to unit. Removed control cover no power to control,removed unit from enclosure checked outlet no power. Customer reset breaker power now to unit advised customer to let unit run 24 hrs,compressor powered on."

Near Schulle Ave, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 appeared. I cleared the code and continued with testing. The unit dispensed water into the tub and when the motor was to come on, it did not operate. I advanced through diagnostics and tested the drain pump and element and both operated as designed. I advised the customer of my findings. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Sharon Dr, Cedar Park, TX 78613
Robert J.

Robert J.

COMPACTOR KITCHENAID KTTS505ESS Arrived on job for complaints of customer wants appliances reset. Customer wants appliance installed and door panel dented again. Let customer know we don’t do new install so they will have contracts install and we will order panel. ; ordrng 1 W10714558 (panel)

Near Haven Point Loop, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MSF25D2EAW00 "Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed unit cover and found, hard start device on compressor along with cut OEM harness. Found compressor locked up. Unit will need new compressor,unit harness and thermostat to complete repair. AHS must approve parts before returning. OF to R/S. Unit is unplugged at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (2 HR CALL) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (1/4 PROCESS STUB) and 1 W10233961 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10309395 (harns-wire)"

Near Lindenwood Ln W, Hewitt, TX 76643
Diego G.

Diego G.

DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete

Near Ledgerock Rd, Wimberley, TX 78676
Brandon C.

Brandon C.

COOKTOP JENN-AIR JED3430WS00 "Arrived on site to replace switch, found the switch just had a loose connection and didn’t need replacing, I fixed connection, tested good."

Near Lakeway Dr, Lakeway, TX 78734
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site. Check for draining issues. Found unit not draining correctly. Found loose connection at pump. Reconnected connector and rerouted drain line. All functions tested OK. No leaks present. Job complete

Near River Chase Way, New Braunfels, TX 78132
Brandon C.

Brandon C.

COOKTOP JENN-AIR JED3430WS00 "Arrived on site for customer complaint of front left burner not working, I replaced switch, unit tested good. Also found left rear burner switch to be faulty. Ordering left rear burner switch. ordrng 1 WPW10222828 (switch-inf)"

Near Lakeway Dr, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher with dispenser issues. I found the dispenser leaking rinse aid. I replaced the dispenser and ran diagnostics to make sure the control didn’t lock the heat circuit. The unit is working as designed. Call complete.

Near Bramblecrest Dr, Austin, TX 78726
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for the unit is leaking water. Tested the unit and found the valve will continuously pour inside the tub when unit is closed. Found the valve is defective. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near County Rd 4710, Kempner, TX 76539
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD95HEDW0 "Arrived on site to replace blower wheel diagnosed my previous technician. While disassembling dryer found several screws are missing. Lint duct clip is also missing, while attempting to remove blower wheel it further broke. Attempted to completely break off blower wheel but it will not separate from motor. Will need to bring back motor, blower wheel, blower housing, and sound pads to correct noise.; ordrng 1 W10414388 (clip) and 5 W11113654 (pad)s and 1 WPW10211911 (housing) and 1 WPW10620755 (motor-drve)"

Near FM1625, Buda, TX 78610
Lou S.

Lou S.

COOKTOP GE JGP940BEK2BB "arrived on site to inspect cooktop not igniting. Upon further inspection, I removed the glass cooktop to expose the burners/orifice holders, valves ad harness. In the process of removing the back left burner head, the screws broke off in the orifice holder due to being badly corroded. Once I had the cooktop off, I found that the lockout valve was badly corroded and the stem would not turn. Also found that the lockout switch was badly corroded and needed to be replaced (part of harness). The back left burner head was badly corroded and needs to be replaced as do the gaskets for the back left, front left ad back right No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 2 WB01T10049 (range screw 6-32 mch)s and 1 WB04T10011 (gas range burner gas) and 1 WB04T10012 (burner gasket lt rr) and 1 WB16T10011 (burner gasket rtr ce) and 1 WB16T10033 (burner base lg) and 1 WB18T10366 (harness switch) and 1 WB19T10039 (valve lockout) and 1 WB28T10092 (burner injet

Near Lake Livingston Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “will not go into cycle/just clicks” complaint. Inspected unit and found lid lock faulty. Removed and replaced lid lock and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shooting Star, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking from dispenser. Found ice cube in chute,removed cube adjusted ice door checked door seal good unit working as designed."

Near Doswell Cove, Austin, TX 78739
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS950ESS02 "Arrived on job because of clicking noise on surface burner. Checked switched, switch stuck causing continuous spark. Will need to replace switch harness. Part listed as x part.Office to reschedule.; ordrng 1 W10619016 (harns-wire)"

Near Bolton Dr, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not washing dishes, found faulty sump pot or, I replaced sump motor, unit tested good. Instructed customer to run cleaning solution."

Near Adirondack Summit Drive, Austin, TX 78738
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the dispenser due to it leaking rinse aid. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near [8321 - 8499] Asmara Dr, Austin, TX 78750
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer that will not open sometimes after the load is completed. Ms stated that a lot of times the load completes and the unit errors out hours after it’s been off giving an F3E1. I checked stored error codes and found an F3E1 & F6E3. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I found the pressure switch hose in good shape. I found the air trap hose full of detergent debris that was floating around in it probably causing the issue. I removed the air trap and cleaned it out. I reinstalled it and tested the washer again and the unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Echo Hills Ct, Austin, TX 78717
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found unit operating as designed. Advised customer on design and drying operation. Ordering dispenser due to operation problems of not always opening. Customer expressed dissatisfaction with performance standards and is going to call whirlpool for seeking an upgrade concession. ; ordrng 1 W10671905 (DISPENSER)

Near Dr, Silverado Mobile Home Park, TX 78660
Luis M.

Luis M.

FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site for cooling issue found back cover incased in ice. Unit running through a defrost cycle at time of visit. Removed cover defrosted upper portion of evaporator replaced evaporator thermistor. Powered unit on checked air flow unit working as designed. ; used 1 WPW10383615 (THERMISTOR) from stock

Near Westlake Dr, Austin, TX 78746
Clif L.

Clif L.

RANGE WHIRLPOOL KDRS483VSS04 Arrived on site to diagnose a range with a oven light that will not turn off. Found bad wiring connection for right side oven causing unit not to register door was closed. Rewired Molex connector and tested unit. Found all is functioning properly at this time.

Near Shoreview Cove, Austin, TX 78732
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FB1 "arrived on site to inspect microwave fan not operating. Upon further inspection, I placed a cup of water inside the unit and tested for 30 seconds. I could hear the fan operating; however, it was very faint and sounded slow. I pulled the unit from the wall and tested again and watched the fan and the wheel was moving very slow. I removed and replaced the fan motor assembly and tested again and the unit operated as designed. I put the unit back on the wall and tested one more time and it operated as designed. Using foil tape, I sealed some air holes at the vent cover and around the power cord. Job completed."

Near Massa Drive, Round Rock, TX 78665
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL SF306PEGW0 Arrived on site and found pilot light pin holes clogged. Advised customer on declogging and performed repair. All checks good. Unit is now operating as designed.

Near Olympic Dr, Pflugerville, TX 78660
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for spinning issues. Found frame of tub not sitting correctly allowing spinning cycle to be off-balance. Reposition frame and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
James C.

James C.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and installed new outer tub, hinges, strike, mounting brackets, tub seal and dispenser. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"

Near Lime Creek Rd, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WFW9400SB00 "1/3/19 10:36: AR there 1/3 THU, 8:08 to 9:17,f Arrived to inspect washer with F30 code. I confirmed the complaint and removed and replaced the dispenser motor. Reassembled and tested the unit and unit tested as designed. I zip tied the drain hose.JOB COMPLETE"

Near Neta Dr, Killeen, TX 76549
Joseph C.

Joseph C.

WASHER MAYTAG MVWC200XW2 "Arrived on site for “shakes and vibrates during spin cycle” complaint. Per my previous diagnosis, removed and replaced basket, gear case and cam. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Menifee St, Austin, TX 78725
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of middle burner having yellow flames, and other burners not burning properly, I adjusted burners and left customer lp kit and instructed customer to have plumber install."

Near Golden Top Drive, Austin, TX 78738
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for leaking issues. Found oil underneath cam and belt. Will need transmission, cam, motor and belt to repair unit. Rescheduled for 1/10/18; ordrng 1 W10006384 (belt) and 1 W10721967 (cam) and 1 W10890624 (MOTOR )"

Near Sundance Parkway, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER MAYTAG NED4655EW1 Arrived on site for no heat dryer . Unit will tumble but not heat . Checked voltage at terminal block and found outlet is dropping one leg . Only getting half power . Informed customer will need to get outlet fixed/ replaced .no lint build up at time of service . Job complete.

Near Terrace Bluff Dr, Austin, TX 78754
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for “broken inner door” complaint. Per my previous diagnosis, removed and replaced inner door, gasket(vent) and missing screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near E Parmer Ln, Manor, TX 78653
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB835DW2 "arrived on site to inspect washer making loud noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed, but I noticed the water was continuing to run out of the valve. I placed the unit in manual test mode and tested fast agitation and high speed spin. The unit made a few noises, but I could not recreate the loud noise the customer is experiencing and noticed that water was still coming out of the valve. The customer advised that the noise is the same as before, but louder. I tilted the unit back and looked underneath and found some oil residue on the panels. I cleaned the oil off. I am ordering a gearcase, rotor, stator, and will return with the clutch, slider and valve. Per customer request, I am ordering a CNOTE LSO. I scheduled return service for 01/11/19 and the customer needs a last call fo the day as she does not get off from work until 3pm. No water leaks observed during s

Near Catania Loop, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be open. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I removed and replaced the ice maker. After approximately 15 mins, water did not dispense into the ice maker. I tested temps in the rc and fc sections and temps were 7 degrees in the fc section and 42 in the rc section. I tested ohms to the water valve and it showed to be open. I am ordering the water valve and scheduled return service for 01/15/19 per customer request. No water le

Near Spy Cove, Leander, TX 78641
Scott  M.

Scott M.

OVEN KITCHENAID KODE500BBS03 Arrived on site for crusher upper oven door . Found door wasn’t damaged . Did clean some gummy residue from protective plastic coating . Job completed .

Near Nueces St, Austin, TX 78701
Diego G.

Diego G.

DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"

Near County Line Rd, Dale, TX 78616
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for unit not washing and not drying dishes. Tested unit to find operations are correct. On the last visit the washer motor had failed and I replaced it. This time the operations are normal. The water temperature is great. Visited with customer about the differences between Her last 20-year-old dishwasher and new dishwashers.

Near Ave G, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave making clicking sound when in use. Tested unit with bowel of water. No failures occurred . Added large amount of water to bowl and attempted to recreate failure. Gained access to motor and inspected. Checked screws holding motor in place. Tested exhaust fan. All operations tested normal. Spoke with customer on if failure occurs again to inspect tray guide wheels. All tested good.

Near Luna Trail, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Found calcium build up from hard water. Took pictures of damage and water leak. Will need to order new sump and motor W11162733. Customer will get damage fix first then she will call to reschedule ; ordrng 1 W11162733 (SUMP AND MOTOR )

Near Gaillardia Dr, Austin, TX 78733
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for leaking washer . Moved unit away from wall and ran diagnostics cycle . No error codes . All ran normal till drain , drain stand in wall is leaking . No water leaks detected with unit at time of service . Recommended to customer to get a plumber to fix pipes in wall . Job complete ."

Near Washington Square, Austin, TX 78705
Clif L.

Clif L.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to diagnose a cooktop with a broken mounting screw for burner. Found mounting screw for right rear burner has had broken off causing burner not to mount properly. Also noted left knob bezel not attached to cook top. Bezel, orifice holder, and screw will need to be replaced to complete repairs. Verified all Other screws will come out of cooktop without a problem. Return date set for 1/10/19; ordrng 1 W10674919 (holder-orf) and 1 W10853046 (bezel-knob) and 1 W11226732 (SCREW)"

Near Rue St, Austin, TX 78731
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect unit with extended drying time. I tested the cutoff, and element and fuse. The thermal cutoff and element were bad, so I replaced both. I reassembled and tested the unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE"

Near Danver Dr, Killeen, TX 76542
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of hood lights not working, found relay control boards were shorted, after replacing both boards, unit tested good."

Near Bluff Woods Dr, Driftwood, TX 78619
Thomas L.

Thomas L.

DRYER ROPER RED4516FW0 Arrived on site for dryer not heating properly. Tested unit and found unit only heating up to 137°. Will order operating thermostat.; ordrng 1 WP3387134 (thrmst-fix)

Near Saul St, Hutto, TX 78634
James C.

James C.

WASHER LG WM2801HRA Arrived on site and found no function from power button. I found the plastic retainer spring has broken and the button has turned and is not making contact witch switch on ui. Console is no longer available so no repair is available at this time. Job complete

Near Las Casas Way, Liberty Hill, TX 78642
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and did not find repeat noise symptoms. Advised on variable noises based on refrigeration needs and current cycle. Restored pantry gasket due to gapping and ordering right side RC door due to dents. (Door without dispenser); ordrng 1 W11104477 (LEFT HAND DOOR)

Near Gray Heron, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC150M0EW2 Arrived on site and installed burners to demonstrate normal operation. Unit operating properly. Advised customer on design. All checks good.

Near Screech Owl Drive, Austin, TX 78660
Robert J.

Robert J.

RANGE KITCHENAID KSEG700ESS1 Arrived on job to replace console. After replacement test operation. Fan and element replace on previous visit. Discovered panel has dent on top(was concealed by plastic) will need to order new replacement panel ; ordrng 1 W10915661 (panl-cntrl)

Near Redbud Ct, San Marcos, TX 78666
Wesley P.

Wesley P.

DRYER MAYTAG MGDC300XW1 Arrived on site and repaired heating problem by replacing shorted cutoff. All checks good. Unit now operating as designed.

Near Quail Crest Dr, Austin, TX 78758
Al R.

Al R.

REFRIGERATOR GE GSE25HGHBHBB Arrived to install previously ordered parts. I prepared the new door for installation by applying the new gasket. I removed and replaced the door. I reassembled the unit and the unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Westwood Dr, Killeen, TX 76549
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for customer complaint of unit not producing ice, found water pan was cracked near drain pump. Ordering water pan, returning tech to replace pan first, and test unit to see if recirculating pump and reservoir drain pump are needed. Collected service fee on check. ordrng 1 W10837384 (pan-water) and 1 WPW10489125 (pump)"

Near Martin Rd, Dripping Springs, TX 78620
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven not heating. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees Standard Preheat multi rack. Once the unit turned on, my multimeter did not register any heat other than the room temp in the unit. I tested the unit on Broil at 550 degrees and the unit did not heat up. I pulled the unit from the wall and removed the top and back panels. I verified ohms to the Bake and brooks elements and the TOD. All components were good. I tested voltage from the control at P6-1 to P11-2 and only got 120 volts. I verified ohms to the fuse as well. Due to the low voltage reading from the control, I replaced the control and tested again ad only got 120 volts again. After verifying ohms to all components and voltage from the control the unit has to be wired incorrectly. I advised the customer of my findings and advised that they would need to have an electrici

Near Woodland Hills Drive, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to replace console. Found unit infested with roaches. Advised assistant manager Pricilla that the unit will not be covered under warranty.

Near Estancia Pkwy, Austin, TX 78748
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH53521HV0 Arrived on job for complaints of door damaged and not sensing cooking. Mount nut damaged and stripped in install will need to ; ordrng 1 W10596040 (nut)

Near Kleberg Trail, Austin, TX 78747
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4800XQ1 "Arrived on site and set washer into diagnostic cycle and found error code for unbalanced load, ran washer with cold and hot water and there is no leaking from the inlet lines or valves. Filled tub 2/3 up and still no leaking, drained water while still filling for a full minute and there is no leaking from pump, hoses, or stand pipe. Could not duplicate customer experience, could not find any leaks. Collected service fee, job complete. Reported to CS."

Near Southwest Pkwy, Austin, TX 78735
Scott  M.

Scott M.

WASHER MAYTAG MHW3505FW1 "Arrived on site for washer leaking . Customer stated house cleaner used washer right after install and had water on floor . Customer was away on vacation and forgot about water and has been using washer 4-5 times since with no water leaks . Checked bellow,and connections as well as drain hose and stand . Ran diagnostics , no error codes or leaks . All checks normal ,no water leaks detected at time of service . Job complete ."

Near Forest Bend Dr, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site , for small amount of mildew build up on dispenser pad . Wiped and cleaned up with Clorox wipes and mr clean majic eraser . Dispenser door is functioning properly . Did advice customer to make sure door get closed when changing from cubed to ice . Collected 108.24 w/ tax cc . No water leaks detected at time of service . Job complete ."

Near Lodge Ct, Austin, TX 78758
Clif L.

Clif L.

RANGE GE CT9050SH1SS Arrived on site to diagnose an oven that was not fully installed after previous repair. Found due to length of power cord and routing of cords through two cabinets it cannot be fully inserted in the hole. Adjusted unit is much is possible and was able to install one mounting screw. No further repairs needed at this time.

Near Diamante Cove, Spicewood, TX 78669
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFC8090GX0 "WFC8090GX0 Arrived to instal parts. I tested within service mode and found the valve could be heard to actuate, but the filter screen was missing and I then removed and replaced the valve. The unit performed in the same manner after the valve replacement. I tested voltage to the valve and it showed 122.4. Water pressure measured at 64 psi. I found that modulating the valve and very slowly opening it very slightly, there was visible flow and when opened more, the flow stopped and the valve could be heard slamming shut. I contacted the mfg, tech Andy. Advised the technician of my findings and they advised to check the water supply. File# 7723845796. I elected to replace the ACU and during reassembly I found an area of the wire harness that had been crushed during assembly. I am suspicious the damaged harness allows correct voltage, but not enough current to hold the valves open. The unit will require the harness and please allow 2 hours for return service. A

Near Apple Creek Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW8200FW0 "Arrived on site and inspected washer and found connector to hot water valve is not attached. After correcting ran a diagnostic cycle and found hot water is now flowing properly. No for the repair is required at this time, no water leaks from connections at time of service, job complete"

Near Wood Trail, West Lake Hills, TX 78746
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Checked for rack issues. Found upper rack wheels bad creating rack to make a loud noise. Will need adjusters with rollers and rails to repair unit. Office to reschedule; ordrng 2 3385089 (track,rack)s and 2 W10350375 (adjuster)s"

Near Limestone Creek, New Braunfels, TX 78130
James C.

James C.

WASHER WHIRLPOOL WTW5600XW0 Arrived on site and tested operation. I found the lid locked and the relay just clicking. Unit has fault for lid lock failure. Tested lid lock and found the solenoid to have failed. Installed new latch and ran calibration test as well as auto diagnostics. Unit working properly and no faults after repair. Job complete

Near Buttercup Creek Blvd, Cedar Park, TX 78613
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site for unit making too much ice ran diagnostics found failed thermistor installed new bin thermistor powered unit on ran diagnostics all test unit working as designed.

Near Thousand Oaks Dr, Austin, TX 78746
Clif L.

Clif L.

RANGE WHIRLPOOL KDRS467VSS04 arrived on site to diagnose a range that is giving error codes. Pound F1E1 error saved on control. Found no visible faults in main control or appliance manager. Per tech sheet replace appliance manager due to failure. I advised homeowner main control may be needed as well but would not be installed until verified failure of main control after replacing the appliance manager.

Near Eck Ln, Austin, TX 78734
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite and repaired rack assembly and installed spray arm. No other parts needed. All checks good. Unit is now operating as designed.

Near De Soto Loop, Round Rock, TX 78665
Steve C.

Steve C.

DRYER KENMORE 110.869801 "Arrived on site for the unit will not start. Tested the unit and found a brush stuck on the blower wheel. Remove the brush and tested the unit and the unit will just make a humming noise. Found the unit will need a new motor, wheel, Repair kit and a push to start switch due to electrical burnt smell when pressing button. Will need to get authorization and reschedule the customer.; ordrng 1 279173 (switch,push to start) and 1 CNOTE (AUTHO)"

Near Story Ave, Florence, TX 76527
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC5 WTW8500DC5 Arrived to inspect water leak. I found and was able to show the customer the issue was with the sewer flow and it backing up after approximately 1/3 of the tub filled with water and then drained. The unit was also having difficulties completing cycles and spinning and I found the basket leaning against the right inner wall. I removed non-authorized spacers from the leveling feet and corrected the basket to chassis alignment. The customer will contact a qualified plumber to address the drain overflow issue. No leaks of he water supply observed during service.

Near E Xavier Ave, Temple, TX 76501
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL JDB3200AWS5 Arrived on site to test unit for u it leaking. Test unit and found unit leaking from top from tub gasket. Will need to replaced gasket and will also need new mounts WPW10084086; ordrng 2 WPW10084086 (MOUNT)s

Near Pascal Ln, Austin, TX 78746
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and rediagnosed unit as having clog In p drain. Found affecting freezer Evap tray as well. Cleared all ice and removed debris from p drain to repair leaking. Charged labor fee for new work of 99.99. All checks good.

Near Ambrose Dr, Pflugerville, TX 78660
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDC10FXSS6 Arrived on site to diagnose a dishwasher that is not operating on one cycle. Found normal LED light failed but cycle fully functional. Control panel will need to be replaced to complete repairs. I was not able to reach owner of unit today to have repairs approved or service fee collected. Office will need to contact homeowner to proceed with repairs. Per CS I am going ahead and ordering part and setting return date.; ordrng 1 WPW10481130 (panel-cntl)

Near Rivalto Circle, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to replace control boards and evaporator thermistor, I replaced all parts, unit tested good."

Near WoodPecker Trail, Spicewood, TX 78669
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW1 Arrived on site tearing clothes. Found clothes getting stuck between basket and agitator. Replaced both. All water connections were dry.

Near Co Rd 490, Elgin, TX 78621
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KUDS35FXWH4 Arrived on site for poor washing . Ran diagnostics wash motor is week . Also found there has been some leaking from float switch assembly . Ordering float switch . Will install sump and motor . Will need autho; ordrng 1 AUTHO and 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float) and 1 WPW10195038 (nut) and 1 WPW10195039 (switch)

Near Maine Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for convection oven not coming on. Ran preheat and fan came on after preheat . Customer instructed on convection normal usage . No gas leaks detected at time of service . Job complete.

Near E 22nd St, Austin, TX 78722
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on job to look at ice maker. Ran diagnostics which indicated was not working (e2 code) replaced ice maker. Ran harvest and fill test,passed both. No leaks detected at time of service."

Near Blairview Ln, Austin, TX 78748
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for no heat, found heater in range and tco good. Found control not sending voltage. Will need conto l to complete. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11305297 (CONTROL)"

Near Adams St, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for not working. Test unit and found clean light blinking. Test thermostat and found bad thermostat. Test heater and heater is opened will need to replaced heater and thermostat. Ordering new thermostat WP661566 office to reschedule ; ordrng 1 WP661566 (THERMOSTAT )

Near Bunny Run, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for unit leaking. Test unit and found drain hose leaking due to hole. Will need to order new drain hose 8269144A .ordrng 1 8269144A (DRAIN HOSE )

Near Bunny Run, Austin, TX 78746
James C.

James C.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site and tested operation. I found the interlocks not registering the door as shut unless pushing the door shut after closing it. Due to the installation a 2nd tech will be needed to remove unit for service. Unit will need hinges and interlocks to repair. ; ordrng 1 CNOTE (2TECHS)

Near Portobello Road, Leander, TX 78641
Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )

Near Normandy Grace, New Braunfels, TX 78130
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Arrived on site for F3E6 failure code. Disconnected all connections and reconnected but failure code did not go away unit will need control panel and control board. Dryer is brand new and clean.; ordrng 1 W11026442 (console) and 1 W11133021 (CONTROL)

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL KVWB406DSS2 "Called number and it was builder. Builder said house is occupied, builder called home owner and he said no one was home. Home owner will call office to reschedule ; saved tckt"

Near Lombard Ln, Austin, TX 78744
Diego G.

Diego G.

DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"

Near Encino Dr, New Braunfels, TX 78130
Steve C.

Steve C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is making a loud noise. Disassembled the unit and found the pulley came off. Readjusted the pulley back to the belt and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near N Twilight St, Rogers, TX 76569
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the units light will not go into sleep mode. Customer advised the UI will not turn off. Called Whirlpool Sr#7723817787 Adrian And advise the user interface is working properly and unit will go into sleep mode except for the ice or water dispenser icons.

Near Franklin Rd, Bruceville-Eddy, TX 76524
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)

Near Appellation, New Braunfels, TX 78132
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and repaired no start condition by replacing switches and interlocks. All checks good.unit now operating as designed.

Near Farm to Market Rd 1325, Austin, TX 78728
Tyler B.

Tyler B.

COOKTOP KITCHENAID KCES956HSS "Arrived on site for unit turning on by self. Found two wires pinched to together, separated and repaired wires."

Near Lakeline Blvd, Austin, TX 78717
Diego G.

Diego G.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"

Near Arendes Dr, New Braunfels, TX 78132
Paul R.

Paul R.

DRYER AMANA NED4655EW1 Arrived onsite for the dryer with long dry times. I found the dryer temp cycling between 133-178 degrees with the vent disconnected. When I connected the vent the units temp would drop very slow indicating the house vent is getting restricted. I advised the customer to call vent wizard and have the house duct cleaned. The unit is working as designed. Call complete.

Near San Remo Blvd, Lakeway, TX 78734
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of noise. Confirmed noise added noise pad to inside and checked al screw tighten. Noise level normal now.

Near Camelia Pkwy, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8000DW4 No saved error codes or apparent problems. With control. Did find about %50 percent efficient airflow. Attributing dry time problem to clogged vent. documented with Steve at techline. Sr#7723822709

Near Hat Bender Loop, Round Rock, TX 78664
Dona W.

Dona W.

REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on site for low water production from dispenser. found smart valve with no pressure and found dual valve clogged not allowing for flow. Installed smart valve (wpw10270395) and installed dual valve. Verified water flow after replacement. bleed line for any air all operations. check good all water connections dry.

Near Marquesa Tr, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed diffuser due to door stuck open symptom. All else checks good.

Near Hulsey Rd, Manor, TX 78653
Joseph C.

Joseph C.

RANGE JENNAIR JGS9900BDB "Arrived on site for “right front burner not igniting” complaint. Inspected unit and found igniter pushed through glass cooktop. Removed and replaced burner head, orifice holder and screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Georgian St, Austin, TX 78756
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site to diagnose the refrigerator that is not cooling properly and not producing ice. Found fresh food evaporator incased in ice due to failed defrost cycle. This is caused by miscommunication of control boards not registering thermistor. Thermistor was replaced in August. Control boards will need to be replaced to complete repairs and control boards coming in kit.

Near Dagon Dr, Austin, TX 78754
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HV1 Arrived to inspect unit not turning on. I confirmed the unit is not heating after water cup test. I checked all door switches and all were good. I ordered W10343300 high voltage capacitor and WPW10693025 magnetron and diode. Customer rescheduled for 1/7/19Needs more work.; ordrng 1 W10343300 (HIGH VOLTAGE CAPACITOR ) and 1 W10886077 (DIODE ) and 1 WPW10693025 (MAGNETRON )

Near Mosaic Trail, Killeen, TX 76542
Dona W.

Dona W.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for temps not reaching 350 degrees. Found oven sensor with erroneous readings. Found when preheating unit will not get to 350 degrees at all. Replaced sensor and verified that unit is now preheating and holding temps correctly.. average temperatures 352 degrees. All operations check good.

Near Tradinghouse Creek St, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for “door alarming” complaint. Inspected unit and found door popped off bracket. Reset door. Unit is performing as designed. No leaks detected, at time of service.

Near Thompkins Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFGG500ESS1 Arrived on site to test unit for not getting to temp. Test unit at 350 and unit temp at 356 customer using oven temp advised customer that oven thermometer will take longer then the actual units thermostat. Collected $99.99 for trip charge.

Near E 18th St, Austin, TX 78702
Tyler B.

Tyler B.

WASHER MAYTAG MHWE200XW00 "Arrived on sote for unit giving Lf error, was not supplied with valve due to no model# confirmed numbers and ordering both valves to complete repair. No leaks on site; ordrng 1 CNOTE (PART AUTHO) and 1 WPW10212596 (valve) and 1 WPW10212598 (valve)"

Near Arrowhead Trail, Cedar Park, TX 78613
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not dying clothes properly. Tested the unit and found unit is heating and found the unit is not venting to the outside. Advise customer to call a vent cleaning crew to clean clogged vent. Also advise customer to clean air vents every six months.

Near Starview St, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer had the unit cleared out with the doors open and the thermostats turned all the way down/off. They advised that they noticed water leaking from the fc section of the unit. I turned the thermostats on to the manufacturers recommended settings. The Evap fan was on but the unit did not begin to cool. I removed the Evap cover to inspect the evaporator and found no frost pattern. I pulled the unit from its space and removed the back cover to expose the compressor and its components. The compressor was extremely hot and the condenser line was warm at the compressor but room temp at the condenser. I heard the start device pop so using my multimeter, I tested the compressor amps. At first, there were no amps at the compressor, but when the start device kicked on I was reading 13 amps but never got below 8 amps I left the unit unplugged. No water leaks observed during

Near S Ridge Cir, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site and set washer into diagnostic cycle and found motor will not turn, capacitor is visibly broken and after replacing all function has returned. No water leaks from connections at time of service, job complete"

Near Trautwein Rd, Austin, TX 78737
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Attempted arrival. I contacted the building manager and the construction crew was out for the day. ; schdld next appmnt for 1/7 MON !

Near Westinghouse Rd, Georgetown, TX 78626

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