We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78738
Tim M
Job Details:
12/05/2024
"Arrived on site to replace previously diagnosed parts. Replaced tub (W11409866) and sump assembly (W11416362). Tested unit by running a diagnostic cycle, inspected all possible leak points, no leaks detected. All components are properly engaging, unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, TX 76502
Jonathan M
Job Details:
12/05/2024
"Arrived on site for a washing machine that has a broken agitator. Inspected unit and work area. The customer advised that the unit does not have a broken agitator, but that the tub seems to be broken because it seems to be bouncing all over the place. I tested the suspension and found the suspension was good. I ran the unit through a diagnostic check and found all components working an operating as designed. I ask the customer what she meant and she advised that she is used to having a washer where the tub does not move. I did explain to the customer that this is a suspension based model and that the tub is hanging freely between the sides of the machine. I did advise if this is normal operation, and that if she is having off-balance loads, it would be uneven weight within the basket. I went over loading procedures, and the unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW05
Near Temple, TX 76501
Jonathan M
Job Details:
12/05/2024
"Arrived on site for a freezer that is not cooling. Inspected unit and work area. The customer advised the unit was working one day and then the lights went out and nothing has been working sense. I opened the freezer door and found no power inside of the freezer itself. I gained access to the plug and found proper voltage and polarity. I went ahead and checked in the back to make sure that all connections were connected. I went ahead and replaced the control and tested the unit. I still found the control not illuminate. I check voltage from the plug to the connector on the bottom side near the compressor and found no voltage, indicating an issue with the lower harness. Ordering a Harness in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11648068 (Plug harness)"
We serviced a
KITCHENAID MICROWAVE
Model KMMF530PWH00
Near Austin, TX 78749
Tim M
Job Details:
12/05/2024
"Arrived on site to replace previously diagnosed part. Replaced door (W11654535) and applied power, screen did not illuminate and touch buttons did not react to inputs. Receiving 12.7VDC. Door is defective. Will need to order a new door. No parts installed, office to reschedule.; ordrng 1 W11654535 (DOOR WHITE)"
We serviced a
KITCHENAID FREEZER
Model KRMF536RPS01
Near Georgetown, TX 78633
Jonathan M
Job Details:
12/05/2024
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I added the foam gaskets around the top of the freezer door and tested the unit. I found the networking and operating as designed. Call complete. W11159742.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Buda, TX 78610
Tim M
Job Details:
12/05/2024
"Arrived on site to test unit for H20 error. Upon arrival customer stated he had the installers double check installation but error is still appearing. Tested unit, confirmed unit is not getting any water, valve is open. Removed unit from cavity and found water line has been kinked preventing fill. Removed kink and reinstalled while pulling slack under the sink, tested unit, unit is now filling and all components are properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Manor, TX 78653
Joe Z
Job Details:
12/05/2024
"Arrived on site for oven not operating. Upon arrival test, customer states that oven operates correctly that its the rear left cook top burner that is not igniting. Customer states that that burner has never operated. Test unit and confirmed oven and all other cooktop burners operate correctly. Pulled unit from cabinet to inspect harness and spark module. Found floor damage. Showed customer and took picture. Harness connection is good. Need to order igniter and spark module. Office to reschedule ; ordrng 1 W11688146 (Left rear igniter) and 1 W11590249 (Spark module)"
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Austin, TX 78738
Tim M
Job Details:
12/05/2024
"Arrived on site to test unit for noise. Verified issue is the same as the previous visits. Disassembled unit and added sound pads (W11113654) X6 under the motor mount and exhaust tube. Replaced roller bearings, pulley wheel and belt using the repair kit (4392067). Reassembled unit and tested unit, noise has been eliminated. Advised customer to monitor. If issue returns recommend returning with a motor mount. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Austin, TX 78724
Joe Z
Job Details:
12/05/2024
"Arrived on site for SAFTEY tripping breaker. Upon arrival, maintenance department canceled service due to unit already repaired. No parts installed. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG371LVS2
Near Austin, TX 78745
Tim M
Job Details:
12/05/2024
"Arrived on site to test unit for not keeping temp. Upon arrival customer stated they were cooking food but after awhile when checking on it, oven was cool. Tested unit by running a bake cycle at 350?, unit ignited properly and reach 350?, when temp dropped unit reignited and began to cycle. When cycling the temps would drop too low. Could not mimic issue but as precautionary replaced oven sensor (WPW10181986), DSI board (WPW10331686) and control (WPW10424330). Advised customer to run a cycle and monitor. Unit is running as designed, no gas leak detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Austin, TX 78723
Joe Z
Job Details:
12/05/2024
Arrived on site to install previously ordered parts. Replaced lid W11627419 and both bearings W11638180 and W11638181. Door is now operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, TX 78748
Tim M
Job Details:
12/05/2024
"Arrived on site to test unit for long preheat cycles. Upon arrival maintenance stated unit takes almost an hour to preheat to 350?. Removed back panel, found bake element pulling 5 amps and broil element pulling 7 amps. Checked voltage, L1-N reading 240V, L2-N reading 120V, L1-L2 reading 120V. Issue is electrical. Maintenance removed outlet and found it not wired correctly. Maintenance wired the outlet correctly. Tested unit, unit is now receiving proper voltage and is heating properly. Unit is now running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Kyle, TX 78640
Tim M
Job Details:
12/05/2024
"Arrived on site to test unit for not heating and spray arm not moving. Upon running diagnostic cycle with a clear door, found the manifold is not sealing to the feed tube properly causing a loss of pressure to the top spray arm. Heater is also not engaging and the stop clips on the rails have failed. Will need to replace heater, manifold, and stop clips on return visit. Ordering parts required, no parts installed, rescheduled for 12/10.; ordrng 1 WPW10340683 (Manifold) and 2 WPW10082861 (Stop clip)s"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, TX 78653
Joe Z
Job Details:
12/05/2024
"Arrived on site for not operating with F1-E1 code. Upon arrival test, ran diagnostics and get F1-E1 ACU fault. Power cycled unit and test unit by running a normal cycle but error code appears and does not allow operation. Need to replace control. Replaced control W11549931. Test unit and unit is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near San Marcos, TX 78666
Andrew
Job Details:
12/05/2024
"Arrived on site to test unit for not washing and staining clothes. Found errors f7e1 and f7e7 present. Found gearcase has failed and all components are rusted/corroded. Would need to replace gearcase, cam, belt, actuator, run cap, suspension, agitator, spanner nut, wash basket, valves and control. Needing 2hrs and office to reschedule. Needing autho. ; ordrng 1 WPW10683603 (Valve assembly) and 1 WP389140 (Basket drive block) and 1 W10780045 (Suspension) and 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10554251 (Basket) and 1 Autho (Autho)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Blanco, TX 78606
Andrew
Job Details:
12/05/2024
Arrived on site to test unit for leaking. Found over flow pan full of water. Ran diagnostics and found unit has excessive soap build up causing over sudsing and leaking. Advised customer to use liquid soap and clean cycles. No parts replaced at this time. Unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78724
Joe Z
Job Details:
12/05/2024
"Arrived on site for not making ice. Upon arrival test, inspected unit. Container is empty. Found ice in mold. Pressed reset button and harvested correctly and then call for water correctly. Unit is operating as designed. No leaks present. Job complete. No parts used. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78722
Joe Z
Job Details:
12/05/2024
"Arrived on site for stopped making ice. Upon arrival test, tenant states that ever since maintenance department pressed reset button that unit has been operating correctly and is canceling service at door. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Blanco, TX 78606
Andrew
Job Details:
12/05/2024
"Arrived on site to replace previously diagnosed ice maker, ice box fan and FC door gasket. Was only sent with ice maker. Needing additional parts and office to reschedule. ; ordrng 1 W10846539 (Fan) and 1 W10407216 (FC door gasket)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near West, TX 76691
Tyler
Job Details:
12/05/2024
"Arrived on site for washer not completing cycles. On arrival confirmed issue and found f7e5&e6 in diagnostics. Found actuator and capacitor broken as well as cam and hub stripped and worn down, replaced W11227944 capacitor truck stock, W10528947 hub truck stock, w11212745 actuator, w10721967 cam. Reassembled and tested washer. Found no leaks and unit works as designed. Call complete ; ordrng 1 W11227944 (Capacitor truck stock) and 1 W10528947 (Hub truck stock)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Woodway, TX 76712
Tyler
Job Details:
12/05/2024
"Arrived on site for washer making aloud nois but not allowing any contorl functions to operate. On arrival confirmed issue and found unit stuck in drain loop. On further inspection I found pump at 21.4ohms and control relay had failed and was allowing power to drain even with harness and pressure hose unplugged. Ordering W10919003 pump, W11608056 control and rescheduled customer for 12/11/24 to complete repairs. ; ordrng 1 W10919003 (Pump) and 1 W11608056 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Blanco, TX 78606
Andrew
Job Details:
12/05/2024
Arrived on site to test unit for noise. Found when water filling ice maker water lines are rattling. Recommend pressure regulator and hose kit. No parts replaced at this time. Office to reschedule. ; ordrng 1 W10786952 (Pressure valve) and 1 8212547RP (Hose assembly)
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Waco, TX 76712
Tyler
Job Details:
12/05/2024
Arrived on site for wall oven showing f3e0. On arrival confirmed failure and ohmed out sensor and found it at 1.19kohms. Didnt find any broken wires and replaced w11649350 control and w11598120 sensor. Tested oven and found it working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM3
Near Waco, TX 76705
Tyler
Job Details:
12/05/2024
Arrived on site for dishwasher not filling with water. On arrival confirmed issue and found f6E1 and f6e4 in diagnostics. I found the float switch and valve working but found control not responding. Replaced control and retested unit. Found dishwasher working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near San Marcos, TX 78666
Andrew
Job Details:
12/05/2024
Arrived on site and replaced previously diagnosed RC door(LW10651576). Unit is now working as designed. Job complete.
We serviced a
COOKTOP WHIRLPOOL
Model n/a
Near San Marcos, TX 78666
Andrew
Job Details:
12/05/2024
Arrived on site to test unit for simmer flames too high. Adjusted flames to recommended. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Georgetown, TX 78628
Lou
Job Details:
12/05/2024
"Arrived on site to install previously diagnosed and ordered part. Upon arrival, I found the tenant had moved the refrigerator to the garage and it was unplugged and had been defrosted (photos) and there was water in the bottom of the FC section (photo). I cleared the water form the fc section and due to the defrost thermistor failing, I gained access to the thermistor and removed and replaced the thermistor and tested the unit in diagnostics. I found the thermistor is registering and showing good ohms values. Also tested the defrost heater and it is getting voltage and is heating up as shown in the photo in SDQuickpic. Unit is operating as designed. No water leaks observed at the end of service, job completed. Unit left plugged in to allow to cool. No one available to sign for receipt/owner opened garage door from their phone. WPW10384183."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Andice, TX 78628
Lou
Job Details:
12/05/2024
"Arrived on site to inspect range cooktop burner issues. Upon further inspection, the customer advised that the front right burner was making a clicking noise and the middle burner flame is not complete. I tested the unit and found the oven is operating as designed. I tested the cooktop burners and found the burners operating as designed. I disassembled the middle burner to find some grease under the burner cap and in the gas routing ports on the burner head. I cleaned the cap and head and reassembled and tested and it continues to operate as designed. I advised the customer of the debris under the cap and demonstrated how to disassemble, clean and reassemble. I retested the front right burner and on the low flame setting, I could hear a clicking noise which was not the ignitor. I found the orifice holder dirty as well. Once I turned the burner off, I could still hear the clicking noise. I removed the burner head/cap and found the noise is coming from the cap. I found the cap is comprised of two parts compressed together and the noise is the movement of the two parts when heated. I advised the customer that the noise theyre hearing is normal due to the manufacturing of the cap and demonstrated what is happening. The unit is operating as designed. No gas leaks detected during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78626
Lou
Job Details:
12/05/2024
"Arrived on site to inspect washer not spinning out clothing. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I checked the settings the customer has been using and what the unit has been doing and the customer described how the unit will show 1 minute on the timer and the drum is rocking back and forth. I advised the customer that the unit was attempting to go into spin cycle, but due to the load being off balance, it was unable to get the load balanced and spin. I made recommendations for use and care, as well as, detergent use. Unit is operating as designed. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS22
Near Hutto, TX 78634
Andrew R
Job Details:
12/05/2024
"Arrived onsite for previously diagnosed parts. I replaced the oven control and the panel. When trying to plug in the unit I found the cutout where the plug comes in above to be too close to the outlet. If I were to force it and plug it in there is a risk of breaking the green field on the metal tubing. Customer will need to make it to where the plug can go in without any damage risks. Call complete. Installed W11261165 COPERNICUS CBTRL, W11602625 SCREW, AND W11616683 STAINLESS PANEL."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Georgetown, TX 78626
Wesley
Job Details:
12/05/2024
"Arrived onsite and found unit breaker had tripped and the breaker had not been fully reset to restore function. Reset breaker and tested, all checks good. Advised customer on repair. No parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Liberty Hill, TX 78642
Lou
Job Details:
12/05/2024
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door has a dent in the upper right corner. I removed and replaced the right RC door and installed the nameplate and tested operations. Unit is operating as designed with no water leaks observed during service. Job completed. W11436604, W11223753"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Round Rock, TX 78665
Andrew R
Job Details:
12/05/2024
Arrived onsite for range tripping breaker. Upon arrival i replaced the control and bake element. Broil element was not sent with me. After replacing the bake and control i ran the unit till it reached set temp of 500 degrees with the ground off. I re attached the ground and ran unit again. Unit reached set temp of 500 degrees with no issue. I told the customers father to cutoff the oven at 12 as they had to leave soon. I set a timer just in case. Call complete. Installed W11182108 ELEMENT BAKE AND W11583303 CONTROL. CALLED TECHLINE AND REPORTED WHAT WAS DONE SRL1-L2/243.0 L1-N/123 L2-N/123 L1-G/123 L2-G/123 G-N/.001.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Georgetown, TX 78626
Lou
Job Details:
12/05/2024
"Arrived on site to inspect dishwasher randomly making a beeping noise. Upon further inspection, the customer advised that the unit will randomly begin to make a beeping sound when not in use and the Sanitize indicator and Hi-temp Wash indicator will be lit up. They advised that they noticed that the Wash, drying, and clean indicators will be lit up but faint. Customer stated that when the unit begins to beep, they unplug it. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I found suds in the tub after the first testing. I gained access to the interior of the door by removing the outer door panel and retested and found the dispenser is dispensing rinse aid during diagnostics. Also, I found where moisture has been building up at the top left corner near the vent/fan and the fan and vent appear to be operating as designed. I advised the customer of my findings and results of testings. I am ordering the dispenser and scheduled return service for 12/12/24. No water leaks observed during service. RETURNING TECH TO REPLACE THE DISPENSER, CONTROL PANEL, MAIN CONTROL & VENT. No parts installed today.; ordrng 1 W11412300 (Dispenser)"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Andice, TX 78628
Wesley
Job Details:
12/05/2024
Arrived onsite for unit convection operation with left door switch on microwave preventing start of cycle. Advised customer on findings and advised following door shut and gently pressing to ensure good contact. Explained counter tension of hinge springs that can cause a bounce out of closed switch position when the door is casually shut without following through. Pointed out slight install tension causing the propensity on the left switch only. Demonstrated findings and provided explanation of design on convection function to address concerns with meeting and maintaining temp. All checks good. No parts needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Round Rock, TX 78665
Andrew R
Job Details:
12/05/2024
Arrived onsite for dishwasher not advancing cycles. I ran a diagnostics test and it completed the test with no issue and no errors popped up. I ran a normal cycle to ensure it would start and go through cycles. Unit ran through cycles with no issue. There is no issue with the dishwasher at time of service. When i was here for the range i found the filter clogged up and cleared it. No water leaks present at time of service. Call complete. No parts installed. No customer present to get signature.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Liberty Hill, TX 78642
Lou
Job Details:
12/05/2024
"Arrived on site to inspect dryer not starting. Upon further inspection, I found the unit plugged in and the interior light turning on when the door is opened. I removed the terminal block cover and found the neutral wired to the ground (photo). I corrected the wiring (photo) and tested voltage and got 243V. I removed the back panel to gain access to the heater, cutoffs, fuse and thermostat. I tested all components and found the thermal fuse was open. I removed,and replaced the fuse and retested the unit and it is operating as designed. No lint observed during service, job completed. WP3392519"
We serviced a
WHIRLPOOL DRYER
Model wed4850hw0
Near Georgetown, TX 78626
Wesley
Job Details:
12/05/2024
Arrived onsite and found unit operating with failed airflow. Pest mesh causing unit duct to clog and restricted airflow causing poor drying efficiency. Advised customer on findings and reported findings to maintenance. Duct needs to be cleaned to restore function no parts
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Austin, TX 78759
Andrew R
Job Details:
12/05/2024
"Arrived onsite for washer knocking/thumping. Upon arrival I confirmed a knocking noise was present. I inspected the underside of the unit. Gearcase checked out good however, the slider appeared worn and pushed out of place. I installed a new slider and tested the unit. Unit now operates as designed and no noise is present. No water leaks present at time of service. Call complete. Installed W10734521 SLIDER."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78665
Andrew R
Job Details:
12/05/2024
Arrived onsite for washer not draining and moving during cycle. I found the drain pump ot be good reading at 20.1 ohms and drained when called. Suspension on the washer seemed blown. When a load of clothes are inside it could cause the washer to go off balance and end the cycle causing the water to not be drained. I replaced the suspensi9n and calibrated unit. I ran a test cycle and high speed spin. Unit now operates and spins as designed. No water leaks present at time of service. Call complete. Installed W11130356 SUSPENSION.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Kyle, TX 78640
Luis
Job Details:
12/05/2024
"Arrived on site for a defective compressor,also found a defective freezer light switch,replaced switch,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked switch operation good freezer light working. Used W11384469,w11580057,w11506635,; used 1 W11384469 (Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Georgetown, TX 78628
Wesley
Job Details:
12/05/2024
Arrived onsite and found unit operating with one time trip and plugged in and not tripped again in over 72 hrs. Evaluated plug and found secure and proper voltage and the correct polarity. Found unit operating within design. Advised customer on findings and reported findings to safety. No parts used. No repair recommendation at this time. 7740443942
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Georgetown, TX 78633
Wesley
Job Details:
12/05/2024
Arrived onsite and accessed rear of unit after listening to video from customer. Inspected fan area and found unit compressor inverter was rattling against the wire protector plate sheet metal that covers the right rear roller. Adjusted plate to eliminate rattle. Unit is now operating as designed. No parts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for gas leak, tested unit applied bubble solution on all connections points and found gas leak at flex pipe to regulator connection, it had no thread sealer causing that leak, applied thread sealer, secured connection properly and tested,unit is now running as designed, called safety to document SR# 7740435322, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Dripping Springs, TX 78620
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for water leak and unit not operating properly, tested unit found leak coming from door not sealing properly do to a chunk of pet hair breaking the seal, customer stated that on quick wash the unit does not go into spin cycle, started cycle and found that the spin settings are on off, explained to customer that sometimes unit will go to no spin and it will need to be reactivated, noticed that drain pump struggling to remove water, removed filter and found it clogged with hair, cleared and tested, unit is now running as designed, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Driftwood, TX 78619
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for LF error, tested unit found cold water valve not opening replaced valve and tested, but valve is still not opening, replaced control and tested, unit is now running as designed, no leaks detected job complete installed W11723354, W11173597"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Buda, TX 78610
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for not heating, tested unit found shorted thermal cutoffs, replaced cutoffs from truck stock 279816, unit is now running as designed but vent is completely restricted, advised customer to hire a proper to clear restriction before using unit again, at this time job complete installed part 279816"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Kyle, TX 78640
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for no power, tested unit found unit is receiving proper voltage, found thermal fuse is shorted, replaced band tested, unit is now running as designed, advised customer to get vent cleaned out because its causing unit to over heat do to bad air flow, job complete installed WP3392519"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM4
Near Austin, TX 78737
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for leaking and broken parts, tested unit found gasket leaking, upper and lower spray arms completely clogged with calcium, sump filter damaged and manifold back fell apart, unit is not heating at all will need to replace element, spray arms, manifold, sump filter and gasket, ordering parts rescheduled for 12/12; ordrng 1 WPW10491331 (Lower spray arm) and 1 W10872845 (Sump filter) and 1 W11607104 (Manifold) and 1 WPW10498900 (Upper spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Buda, TX 78610
Luis
Job Details:
12/05/2024
"Arrived on site for noise complaint. Customer played recording loud vibration noise,adjusted front compressor brackets,removed compressor cover adjusted condenser coils to prevent vibration and rubbing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Austin, TX 78736
Luis
Job Details:
12/05/2024
"Arrived on site for noise complaint. Ran diagnostics,fan powered on no odd noise,ran compressor no odd noise,removed compressor cover adjusted tubing,power cycled unit no odd noise while compressor running."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Buda, TX 78610
Andrey
Job Details:
12/05/2024
"Arrived on site to test unit for not spinning clothes out, tested unit found unit acting erratic in diagnostics, replaced control and was able to get unit through diagnostics but found clutch is constantly clicking, inspected under unit and found loose rotor, gear case leaking oil and damaged slider, replaced gear case, slider and clutch and tested, unit is now running as designed, no leaks detected job complete installed W10754448, W10734521, W11393685, W11417461"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near New Braunfels, TX 78130
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit making noise, found noise is normal and coming from the damper/vent when fan is first turned on. Since the damper is sheet metal on sheet metal, it will make a slight noise with opening and closing."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Austin, TX 78747
Luis
Job Details:
12/05/2024
"Arrived on site for no ice. Ran diagnostics optics passed,ran fan test passed,E2 error code,replaced defective icemaker,power cycled unit ran harvest test passed,ran fill test passed. Used w11658802"
We serviced a
UNKNOWN DRYER
Model CEDS663SB0
Near New Braunfels, TX 78130
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit not starting, found broken door switch, I replaced door switch, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519CB0
Near New Braunfels, TX 78130
Brandon
Job Details:
12/05/2024
"Arrived on site to replace interlocks and door switches, after replacing, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Austin, TX 78701
Matthew
Job Details:
12/05/2024
Arrived onsite for unit not filling or starting a cycle. Inspected and found F9E1 error on display. Tried running a cycle but would not. Inspected underneath unit and found broken wire harness took a pic. Ordering lower harness and extra clip per service pointer w11750573. Ret to return Dec10th. ; ordrng 1 W11643701 (Lower harness) and 1 W11284522 (Clip)
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Canyon Lake, TX 78133
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of noise issue and unit not spinning clothes dry. Found noise coming from actuator and splutch and also found failed suspension. I replaced actuator, splutch, and suspension. I ran diagnostics and calibration unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, TX 78756
Matthew
Job Details:
12/05/2024
Arrived onsite for unit still making noise. Found customer complaint is from damper motor again. Notified customer that component is motorized and will make some noise. If unit is not functioning then that component can be replaced. As of now unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78702
Matthew
Job Details:
12/05/2024
"Arrived onsite for unit not draining . Ran diagnostics and found F8e2, fae1, fae2 and f9E1 Cleared codes and tested. Found unit retaining water. Inspected drain line and found blockage where drain hose goes into disposal. Removed and tested. Unit is now draining properly. Job complete"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Braunfels, TX 78130
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit not starting, found broken knob and timer stuck and hard to turn. I replaced timer and knob under SP W11693378 unit tested good."
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Austin, TX 78752
Matthew
Job Details:
12/05/2024
"Arrived onsite for unit needing compressor replacement. Replaced compressor, drier and access valve. Pulled vacuum but was consistently loosing pressure. Could not find source. Will need to return and pressurized system with nitrogen. May need to contact techline if source cannot be found. Office to reschedule. 2 hr sealed system. ; ordrng 1 Nitrogen (Nitrogen) and 1 2hr (2 hr)"
We serviced a
WHIRLPOOL DRYER
Model WED5800SW0
Near New Braunfels, TX 78130
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit not powering on, found failed thermal fuse. Found unit needs a vent cleaning. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WL00
Near Austin, TX 78730
Matthew
Job Details:
12/05/2024
Arrived onsite for unit leaking after last repair. Customer had video of a puddle of suds on the left rear corner coming down from the upper left rear corner. Ran test and found unit is having an oversuds condition and suds are coming out of vent tube. This happened after running a clean wash cycle. Instructed customer on how to flush system and get rid of the suds. Also found customer was using too mush detergent. Instructed customer on reducing amount of detergent. Customer will monitor
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near New Braunfels, TX 78130
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit making noise. Found noise coming from rattling where the heater assembly screws into the bottom frame. I added a pad, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, TX 78132
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit tripping the breaker when oven is in use. I found the k3 relay on the control was arching. I replaced control, unit tested good. Builder was not here to sign"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ5
Near Canyon Lake, TX 78132
Brandon
Job Details:
12/05/2024
"Arrived on site for customer complaint of unit tripping the breaker and the front left corner of the cooktop being damaged. Ordering cooktop and will need control, bake element, and broil element replaced. ; ordrng 1 W11129393 (Cooktop)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Kingsland, TX 78639
Miguel
Job Details:
12/05/2024
"Arrived on site for vibration during spin, no error codes. Diagnostics passed called tech line. Advised to lock legs to base and advise of loading options. Call complete. Sr#7740469958"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Canyon Lake, TX 78132
Brandon
Job Details:
12/05/2024
"Arrived on site for complaint of door handles not level, I adjusted the leveling of the doors and cabinet, handles are within tolerance."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Burnet, TX 78611
Miguel
Job Details:
12/05/2024
"Arrived on site for washer not turning on, verified 126 volts coming into main board. Board making strange noise. Flashing green light. Replaced main control. Unit still does not power on. Replaced control panel. Unit will still not power on. Dc light now solid. Found 2 harness were connected wrong. Corrected and still not working dc light now blinking again. Drain pump 20th a, recirculating pump 44 ohms. Reordering console and control. Reset for ties am. ; schdld next appmnt for 12/10 TUE AM"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Kingsland, TX 78639
Miguel
Job Details:
12/05/2024
"Arrived on site for refrigerator not making any ice. Found e5 error. Checked and Icemaker making loud noise. Tested water and ice maker did not fill. Removed top panel. Replaced icemaker, valve and fill tube heater. Verified operarion. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cedar Park, TX 78613
Daniel A
Job Details:
12/05/2024
"Arrived on site to inspect dishwasher not cleaning and not heating or drying. Upon further inspection, I placed the unit into diagnostics and observed errors 4-3 (motor not running) and 7-1 (no heat) upon further inspection, I began component testing and found that the motor was running and the the heater is engaging however the motor is becoming seized. I are placed the motor and sump assembly and retested the unit. The dishwasher is now operating are designed. W11613479. No water leaks observed during service. W11613479"
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Burnet, TX 78611
Miguel
Job Details:
12/05/2024
Arrived onsite for washer not having the baffle in place anymore. Found tub missing all 3 baffles. Replaced baffles. Verified operation. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78717
Daniel A
Job Details:
12/05/2024
Arrived on site to inspect refrigerator not cooling in both sections. Upon further inspection I measured temperatures and measured RC 69 and FC69. The compressor is running however no frost pattern observed. The refrigerator has a sealed system issue. I am ordering the compressor W11592009 drier uv WPW10143759 access valve W11506635 and FC evaporator W11035643 and RC evaporator W10865322. Office to schedule return service.; ordrng 1 W10865322 (RC evaporator) and 1 W11035643 (Fc evaporator) and 1 W11592009 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 2hr (2hr)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Leander, TX 78641
Daniel A
Job Details:
12/05/2024
Arrived on site to inpsect washer dripping from door occasionally and dispenser not dispensing softener properly. Upon further inspection I found that the cause of the seeping water at the door is simply cause by a dirty surface between door and door seal. I advised the customer to wipe clean after ever use. I found that also the dispenser was not draining properly. I attempted to clean the dispenser however problem may persist. I am ordering the dispenser assembly. W11524105. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11524105 (Dispenser assembly)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78750
Daniel A
Job Details:
12/05/2024
Arrived on site to inspect dishwasher displaying error code F8E4 and continually draining. Upon further inspection i cleared the code and I gained access to to the float switch and found it was triggered by a small amount of water in the pan. I dried and set the switch and ran a test on the dishwasher and observed no issues and no leaks. The overflow appears to be a result of over suds since everything operating mechanically without issue. I form a good amount of suds in the tub. I advised the customer of proper detergent and rinse aid usage. No leaks observed during service. On parts installed.
We serviced a
WHIRLPOOL MICROWAVE
Model Wmh31017hs10
Near Round Rock, TX 78681
Daniel A
Job Details:
12/05/2024
"Arrived on site to inspect microwave making a noise. Upon further inspection, the customer demonstrated the noise by starting the microwave and I was able to identify the noise right away as being the flap for the vent assembly opening as the fan engaged. I was also able to replicate the noise for the customer by engaging the fan by itself. I explained to the customer that this sound is perfectly normal and the microwave is operating as designed. No parts were installed."
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Killeen, TX 76549
Robert
Job Details:
12/05/2024
WED4720RW0 Arrived on site for a dryer pausing. On arrival ran diagnostics no error codes. Found the ventilation to home needed Tobe addressed. Instructed client to get cleaned as soon as she can . No parts used product works as it's designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78681
Daniel A
Job Details:
12/05/2024
"Arrived on site to inpsect dryer not heating. Upon further inspection, I found that the heating element was measuring open. I checked and verified that all other components are working properly. I replaced the heating element and tested the unit. The unit is now operating as designed. 279838"
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW0
Near Taylor, TX 76574
David Z
Job Details:
12/05/2024
"Arrived on site to follow up on noisy washer not finishing cycles. I removed the entire tub and basket assembly, also removed wiring harness. Due to assemblies being almost fused together, entire assembly has to be replaced. I installed a new tub, gearcase, wiring harness, agitator, basket. I had to forcefully remove the spanner nut and block and transfer over, a long with the tub filter / cover. I assembled the unit and calibrated. Ran a cycle and found agitator clicking. Removed agitator and found some burrs on the tub that I sanded down. Unit now working as designed. Verified cycles starting properly. Parts used - W10584118, W10471566, W11025584,W10908289,E11454741. No water leaks found."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Nolanville, TX 76559
Robert
Job Details:
12/05/2024
WDP540HAMZ4 Arrived on site for a dishwasher not washing. On arrival ran a diagnostic found motor not working part#w11613479. Installed part tested product works as it's designed no water leaks visible from watersupply. No previous water leaks or damage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
David Z
Job Details:
12/05/2024
"Arrived on site to follow up on refrigerator not cooling. Found slight refrigerant leak at RC evaporator, dye showing. Customer had shut unit down after running an hour, so components should be fine. Evacuated remaining refrigerant and replaced RC evap. Pressurized with 250psi nitrogen and verified no further leaks remaining. Vacuumed and charged to spec. Verified proper operation and no dye leaks. Repair completed. Parts used - W11492867."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hutto, TX 78634
David Z
Job Details:
12/05/2024
"Arrived on site to diagnose dryer that is not drying clothes quickly. Tested unit and found it is heating, but has almost 100% blocked vents. With lint screen out, unit is actually blowing out the lint screen housing. Vent hose is crunched, but even straight it's not letting much air through. Advised customer they need to have a professional vent cleaning done, and also to replace that vent hose. Advised not to use the unit until it can breathe, or thermal devices will fail. Unit itself is working as designed. No parts needed. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Killeen, TX 76542
Robert
Job Details:
12/05/2024
WTW8500DC5 Arrived on site for a washer not draining. On arrival found drain pump working as it's designed. Client said fabric softener despenser not despenseing tested failed water valve ordering part #w11165546 . Also bad gearcase will be needed to be replaced reschedule client for 12/11/2024. Returning parts will be needed. ; ordrng 1 W11165546 (Water valve)
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Copperas Cove, TX 76522
Robert
Job Details:
12/05/2024
WED6400SW1 Arrived on site for a dryer not starting. On arrival verified product had power but not turning over. Further inspection found failed thermal fuse. Replaced part#wp3392519 tested product works as it's designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVT2
Near Killeen, TX 76549
Robert
Job Details:
12/05/2024
WMH2175XVT2 Arrived on site for a otr microwave not turning plate. On arrival verified issues replaced part#wpw10466420 tested product works as it's designed.
We serviced a
MAYTAG RANGE
Model MER5875QAB
Near Harker Heights, TX 76548
Robert
Job Details:
12/05/2024
MER5875QAB Arrived on site for a range with door issues. On arrival verified door was taped checked hinges right side was bad also the hinge receiver was stripped will be needed to be replaced ordering part#WP74010551 office to reschedule for client returning part will be needed. ; ordrng 2 WP74010551 (Hinge receiver)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Hutto, TX 78634
David Z
Job Details:
12/05/2024
Unit 2308. Arrived on site to diagnose refrigerator leaking in freezer. Examined unit and found frozen drain. I was able to steam out the drain and clear the ice. Verified unit is draining into the pan now. Unit working as designed. Repair completed. No parts needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Killeen, TX 76549
Robert
Job Details:
12/05/2024
WDT970SAHZ0 Arrived on site for a dishwasher not washing correctly. On arrival found despenser was broken and that's the only issue. Ordering part#w10861000 rescheduled for12/11/2024 Not returning parts back not needed.; ordrng 1 W10861000 (Despenser)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Leander, TX 78641
Gerry C
Job Details:
12/05/2024
KDTE204KPS1 Arrived for machine not running. Service test mode had 7-2 as the only stored error and I cleared for testing. The motor would not operate and I replaced the assembly and re-tested. All functions returned and the machine operated as designed. No leaks observed during service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Leander, TX 78641
Gerry C
Job Details:
12/05/2024
"KDPM604KPS2 Arrived to inspect washability issues. Service test mode had F7E1 and FAE2 stored and I cleared for testing. I found the screen assembly within the motor had jammed, leading to motor overheating and internal failure. I replaced the assembly and tested and the machine resumed normal functions. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78664
Scott
Job Details:
12/05/2024
Arrived on site for motor continuing to run . Found drain pump is running in flood mode . Did 5 second start reset . Drain pup came back on . Ran diagnostics got pressure sensor error . Hose is free of any kinks or punctures. Replaced control W11603810. Ran calibration and test wash all checking normal. No water leaks detected at time of service. Called safety reported finding and repairs ( same reference number ) Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Austin, TX 78727
Scott
Job Details:
12/05/2024
Arrived on site for frost building up in freeze . Found fz door not closing properly . Sometime door is open 1/2-1/4 gap . Ordering both rails set return 12/11 . No water leaks detected at time of service. ; ordrng 2 W11658402 (Rail fz slides)s and 1 12002497 (Gear) and 1 WPW10284684 (Adapter) and 1 WPW10284685 (Adapter)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78727
Scott
Job Details:
12/05/2024
Arrived on site for oven not lighting . Found igniter cracked . Replaced igniter W11176454. Ran preheat cycle . Unit is igniting and heating properly . No gas leaks detected at time of service . Customer didnt want to sign ticket . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Leander, TX 78641
Gerry C
Job Details:
12/05/2024
"WTW4800XQ2 Arrived to inspect shaking. I found the suspension was not dampening and the basket would bounce severely. I completed full testing and inspection of the machine and found no other issues or error codes. After removing and replacing the suspension and recalibration, the machine passed all service mode and customer mode tests. No leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Round Rock, TX 78665
Scott
Job Details:
12/05/2024
"Arrived on site for breaker tripping when oven is used . Replaced control and both elements W11182108, W11696067, W10856603. Followed wp and sevice management service pointers on burn off . Broil is pulling 14 amps , bake @ 10 amps . Called tech line reported work done and findings sr 7740469779 safety 7740020083. Only recommendation is tripping occurs again to replace breaker . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, TX 78641
Gerry C
Job Details:
12/05/2024
"WTW4855HW3 Arrived to inspect non-operation. I found the machine was constantly running the drain pump and through a hard reset, I was able to get the pump to stop long enough to enter service test mode. F3E1 was the only stored error and I cleared for further testing. I found no issues with the water level sensing system and removed and replaced the control. After calibration, multiple service and customer mode tests showed the issue fully resolved. No leaks observed during service. W1CUV41APL1"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Leander, TX 78641
Gerry C
Job Details:
12/05/2024
"KUIX535HPS00 Arrived to inspect no ice. Passing completely through service mode, I found the internal drain pump not working and was able to correct. During the compressor engagement for the cooling cycle, there was no cooling occurring. I found signs of corrosion at the evaporator plate and underneath the associated areas as well. The sealed system has failed and will require the compressor, service port, non-dye drier and evaporator plate assembly. Please allow three hours for a complete sealed system rebuild. No leaks observed during service. ; ordrng 1 3Hours (Complete Sealed System Service) and 1 WPW10218037 (Evaporator Plate) and 1 W11735041 (Compressor) and 1 W10843121 (Non-UV Drier) and 1 W11506635 (Service Port)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST00
Near Lakeway, TX 78734
James K
Job Details:
12/05/2024
"KSRJ25CNST00 Arrived on site for ice maker not working. Upon arrival, found water dispenser is good with adequate pressure. Customer stated it fills the ice maker but never dumps into the bucket. Confirmed ice in the tray. Checked black to white wire snd reads OL. Returning with ice maker. In addition, RC door bottom cam is faulty. Ordering cam kit. No water leaks detected at this time. Customer agreed to reschedule Dec10th. ; schdld next appmnt for 12/10 TUE !"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Temple, TX 76502
Sterling
Job Details:
12/04/2024
On arrival verified complaint of taking to long to dry. Verfied voltage and polarity. Ran cycle with vent on and it failed red light with bad vent. Ran with vent off and unit passed green on meter for vent test. Unit is working as designed job complete no parts installed.