"Arrived on site for door springs not operating. Upon arrival inspected unit and confirmed issue. Found both left and right hinges have failed. Replaced both hinges W11712996,W11712995. Door now operates correctly. Ran a diagnostic test and unit is operating as designed. No leaks present at this time. Job complete"

Arrived onsite for slipping basket and replaced cam assembly. Unit seems like it may have a stripped hub. Unable to remove the washplate. Ordering washplate and returning with other parts to complete. W10721967; ordrng 1 W10902814 (Washplate)

"Arrived on site to install refrigerator door in 3218 due to damage to RC compartment door. Spoke with maintenance and installed door and nameplate. Unit working as designed and sealing. Parts used - LE10912075, W11323753."

"Arrived onsite to replace UI and control, clear drain pan and replace tube, shim bowed pan. Also replaced all internal light using kit. Unit is now functioning properly, job complete."

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Replaced Bake and broil elements. Verified voltage and polarity are correct. Amp draw is under 15amps. Ran bake and broil elements in diag test then ran bake cycle at 450. Observed for 15 minutes. Advised customer to run for remaining 45 minutes and turn off cycle, unit is working as designed job complete installed w10856603 and w11182108"

"Arrived on site to inspect dryer with broken knob. Upon further inspection, I found the dryer knob stem was cracked and the timer windings bound up causing the knob to break. Per service pointer #W11693378A, the timer and knob should be replaced together and covered under Special Project code S15110. I removed and replaced the timer and knob and tested and unit is operating as designed. No charge for todays services as this repair falls under the AEX one yr warranty. No lint observed during service, job completed. W11675952, W11685947"

Arrived on site to test unit for LR burner getting hot while oven in use. Heated oven to 400 with no issues. Advised customer of vent design located directly underneath LR burner. Had LR burner removed while heating oven. When assembled LR burner found other burners starting to get warm. Advised that with burner base on the heat is dispersing over the inside of cooktop and venting from bases causing them to get warm. Issues is part of normal operation. No parts replaced at this time. Job complete.

"Arrived on site for dispenser door is broken. Upon arrival, inspected unit and confirmed issue. Need to replace dispenser. Replaced dispenser W10861000. Test unit and is operating as designed. No leaks present at this time. Job complete"

Arrived on site to test unit for freezing in RC. Found diffuser not closing. Replaced faulty diffuser assembly(W11645127). Advised customer to monitor. No leaks detected. Unit is now working as designed. Job complete.

"Arrived on site to inspect dishwasher not dispensing, upon initial inspection I found that the unit would not drain. I found that the cause of this was the disposal punch out seal not being removed. I removed the knock out and unit drained as designed. I placed unit into diagnostics to check all functions. Are functions are operating as designed including dispenser. I can conclude that the unit had timed out during its initial drain and did not complete the cycle, leaving the detergent in the dispenser. No parts installed. No water leaks observed during service."

"Arrived on site for a dryer that is not heating. Inspected unit and work area. The customer advised if the unit does heat but that the unit seems to shut off within a minute and a half at various points. They advised that its not happening all the time, but that it is inconsistent with drying the clothes. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the unit working as designed with the cavity light turning on when the moisture sensors were touched in sequence. I ran the unit on a timed dry high heat cycle for 10 minutes and found the unit tumbling and heating as designed. I did inform the customer that the issue that they may be having is with the load sizes and explained that the moisture sensors need to be activated consistently by moisture in order for the auto sensing to work properly. I did advise them that mixed loading, light loads, or bulky loads maybe do better on a timed dry cycle and they may have more consistency with how their clothes dry. I did advise them that this is normal operation and that the unit is working and operating as designed. Call complete. No parts were installed."

Arrived onsite for gasket coming off door. Found the door gasket torn and coming off the door. Will need to replace door gasket. The gasket that was sent on this call was incorrect gasket. Ordering W10830162 gasket. RS for Mon 8/12/2024.; ordrng 1 W10830162 (Gasket)

"WSR57R18DM02 Arrived to inspect no cool. I verified the issue and inspected. Finding no dye in any of the sealed system areas I proceeded to remove the unit from the mounting. I discovered the prior installed service port valve stem had failed and there was dye all over the stem and cap. I replaced the stem with another new one and vacuumed the system, able to achieve 280 microns and then recharged. The unit started cooling as expected and no other issues were found. Due to the sealed system replacement, I am warranting this service. No water connections to unit."

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit with the door open and the door switched closed and Timed Dry selected. Once the unit turned on, I found the element was not illuminating in the back right corner vent. I disassembled the unit to gain access to the element and removed the element to find the middle metal plate cracked and badly warped and the coil broken. Also found a large amount of lint inside the unit (before photo). I removed and replaced the element and cleaned the unit (after photo) and reassembled. Retested the unit and it is operating as designed. I recommended the customer have a professional check/clean the vent. No lint observed at the end of service, job completed. WP3387747"

"Arrived on site to install previously diagnosed and ordered parts per previous tech. Installed gearcase, motor and agitator. Hub is ok and splines look good, no need to replace hub. I placed the unit in diagnostics and ran an automatic test run. No issues observed and unit is operating as designed. No water leaks observed during service. W11026785 W11454734 W11550891"

Arrived on site with sealed system parts. Unit did not have any pressure on arrival. Removed evaporator cover. Removed fans. Replaced freezer evaporator. Checked with 150 psi. Still not holding pressure. Unable to feel or hear any leaks. Possibly inside cabinet or refrigerator evaporator. office will reschedule. ; O-emld tckt

"Arrived onsite unit 1319 found compressor overloading start device. No cool, Repeat compressor failure. Ordering sealed system parts. Office to reschedule. ; ordrng 1 Wpw10143759 (Uvndrier) and 1 W11582579 (Compressor) and 1 W11506635 (Access valve) and 1 R600a"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it failed to harvest and appeared to have stopped mid-cycle. Temps are good in both compartments. I found the ice chute gasket turned and not sealing properly and corrected. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed. W11548540"

Arrived on site to inspect unit for not filling with water. Upon closer inspection found error code f6e3. Also found gearcase and surrounding areas have failed unit is no longer spinning or agitating as well as gearcase is leaking oil. Ordering corresponding parts. Office to reschedule. NO PARTS USED; ordrng 1 W11449841 (Yearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator)

"Arrived on site for both compartments over freezing. On arrival found a dc voltage failure in fc evap motor causing entire unit to flash ui, and inner leds, and found diagnostic cycles would engage properly. Also found unit could dispense ice. Found the following parts needed and ordering: W11399844 hv board, W11284720 ui control, w11671282 motor, wpw10309864 divider, w11378860 spacer, wp63052 impeller, W11334745 evap. Rescheduled customer for 08/12/24; ordrng 1 W11284720 (Ui control) and 1 W11399844 (Hv control) and 1 w11671282 (Motor) and 1 wpw10309864 (Divider) and 1 w11378860 (Spacer) and 1 wp63052 (Impeller) and 1 W11334745 (Evap)"

"JFFCF72DKL05 Arrived on site for unit making grinding noise. Upon arrival, the scratching/grinding noise appears at the damper assembly. Called techline and spoke with Rob SR#7739656595 advised to apply grease around the damper housing and not over tighten mounting screw. Screw needed to be backed off about an 8th of a turn. Applied recommendation. Tested unit multiple occasions and now unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"Arrived on site to replace previously diagnosed tub, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11409866"

"Arrived on site for previous diagnosis parts. Installed tub,toe shield & panel. Ran the dishwasher in diagnostic mode and it completed with no issues and no water leaks. W11409866 W11579528 W11573704"

Arrived on site for oven not reaching set temperature. Customer said that it takes 45 minutes to get to 375?. Went to pull unit out of cabinet and the pug tail is mount 3 1/2 ft above the oven. I could only pull it out about half. There was 248 going to the control board and 175vac coming out to the bake element. With the new control board it heated to 400? in 14 minutes. W11649350

Arrived on site for refrigerator not dispensing ice or water. On arrival found filter housing wouldnt seal to new filter(customer provided). Replaced filter housing w10862461 and tested ice maker and dispenser. Found no leaks and unit works as designed. Call complete

"KRFF577KPS02 Arrived to inspect cooling issue. Upon entry to the home, I could hear the compressor grumbling and failing to start, with resultant start device interruption. A second, known operational start device, made no difference. The machine clearly had a locked rotor with all symptoms and will require a sealed system. Office to order compressor, service port, dye drier and evaporator. Power to unit shut off at circuit breaker. No leaks observed during service. Customer has requested tech GCO. I contacted the MFG tech assist to report findings and prior services, file# 7739658908; ordrng 1 SealedSystem2Hours (2 Hours) and 1 GCO (GCO) and 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11506635 (Service Port) and 1 WPW10143759 (Dye Drier)"

"KRFC704FBS05 Arrived to inspect loss of water and cooling issues. I found the filter head assembly had frozen and during disassembly, thawed in its own with water flow returning. I found the supply line heater in working order and verified via thermography. The heater was not fully wrapped around the supply tube at the base of the housing and I corrected. The customer advised the temperatures had remained the same as prior, having large swings up and then cooling off to normal after some time. I found elevated temperatures within the cabinet area, as prior. I removed and replaced the Orion, HV control and frontal UI. The customer has obtained a temperature logger and will report findings to me in the next several days. No leaks observed during service."

"Arrived on site for dryer making noise. Found unit turning but strange noise while it spins, removed panel.removed drum. Replaced wheels and pulley with dryer repair. Tested and still making noise. Found last company didnt install heater correctly. Its mount is bent and the bracket in the back is missing. Screws missing. Also found motor and wheel are overheating due to vent being clogged. This has caused motor to make noise. Wheel needs to be broken off. Now over authorized amount. Extra time to break off wheel. Needs motor, wheel, heater box, heater mount, screws. Also advised customer he must get his vent cleaned. Office will send for authorization. ; ordrng 1 W10802681 (Box) and 1 8066099 (Box) and 2 W11568617 (Screws)s and 1 Autho (Autho)"

Arrived on site for range tripping breaker. On inspection the breaker tripped right away. Installed the new elements and tested and it tripped again. I installed a new control board and it heated to 180 and tripped. I removed the ground form the unit and now it heated to 500? the is going to hrat the broil element to 500?for 50 minutes. The range was operating as designed W11182108 W10856603 W11594224

Arrived on site for icemaker leaking. Found ice ball and icicle coming from icemaker underneath. Replaced icemaker. Verified operation. Call complete. W11626124

Arrived on site to install previously ordered and diagnosed parts. Installed spring chokes and tested unit. Unit is operating as designed. No gas leaks observed during service. W11690598

Arrived on site to inspect unit for not running through a cycle just filling with water and jumping to cycle complete. Upon closer inspection f7e7 f6e3. Will need to order parts and reschedule for AM. Office to reschedule ; O-emld tckt

Arrived onsite for microwave with no power. Found fuse on filter board open. Hooked up my 20amp mini breaker. Tested the unit on all loads and had no issues with running. Replaced filter board and unit is now operating as designed. Call complete. Installed WPW10531156 FILTER BOARD.

Arrived on site to install. Previously ordered and diagnosed parts. Installed motor and fuse and cleaned all connections however problems still persists. I called tech line and verified that the new control is defective. I am ordering another control (W11733951) per tech line. Office to schedule return visit. SR #7739658861; ordrng 1 W11733951 (Control)

Arrived on site for refrigerator not cooling. On Inspection the fc was 43? the rc was 49?. I pulled the Evaporator cover off no build up of ice on the capillary tube. I gain access to the compressor and put a amp meter on the compressor. It started at 1.2amps and worked all the way up to 3.4 amps. Called talked with Lou and we came to the conclusion that it needs a new SS. Ordering a new SS. No parts installed during service. ; ordrng 1 W11736670 (Compressor) and 2 2 (2 hours)s and 1 W11566897 (Evap) and 1 W11109499 (Drier) and 1 W11685133 (Suction tube) and 1 W11685135 (Tube)

"Arrived on site ,replaced lower harness W11665967 . Ran calibration and diagnostic wash . All passed . No water leaks detected at time of service . Job complete"

Arrived on site for poor water dispensing . Found weak water stream . New filter installed 3 days ago . Replaced filter head W11482384. Still poor water flow . Ordering triple valve . Set return 8/12 . No water leaks detected at time of service ; ordrng 1 W11482025 (Valve) and 1 W11495416 (Triple valve)

"Arrived on site for washer making knocking noise . Ran diagnostics got knocking noise when starting agitation and starting spin. Found cam teeth starting to grind down . Didnt find any leaking oil from gearcase . Replaced cam and actuator W10721967, W11481722. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed. Used 212643; used 1 212643 (Sealer) from stock"

Arrived onsite replace fc door. Replaced fc door. Call complete. No water leaks present at time of service.

"Arrived on site for making loud noise. Upon arrival, test unit and found a vibration sound. Disassembled unit to inspect all moving parts. Found that dryer is too close to wall causing vent hose to get crushed and causing vent tube to rub against panel. Reinstalled hose correctly. Added pad W11113654 from truck stock. Unit is operating as designed. Job complete"

Arrived on site to inspect electric range left front burner not operating. Upon further inspection found the element to be open. Replaced the element and retested the unit. Unit is now operating as designed. W11517959

Arrived on site to inspect washer not locking. Upon further investigation found that the lid strike was broken preventing the unit from locking and starting a cycle. I replaced the strike and tested the unit. Unit is operating as designed. No water leaks observed during service. W11457841

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the hub assembly, hub screws, and agitator. I tested the unit and found the unit working and operating as designed. Call complete. W11550891, WP8533953, and W10528947."

Arrived on site for door not closing properly. Found the switch not activating when door was pressed closed. Adjusted the switch for proper contact to be made. Verified proper operation. All checks normal. Job Complete. No parts.

"Arrived on site to test unit for not working properly, customer stated that when she pressed start light turned on but then after a short time shut back off, tested unit found all components engaging properly and unit is running as designed, customer demonstrated how she turn on the unit and noticed that she was powering on the unit but not activating any cycle, explained to customer how the unit functions,no leaks detected job complete"

"Arrived on site for a dishwasher that has issues with the middle rack. Inspected unit and work area. Customer advise that every time they try to pull out the middle rack, the left-hand side seems to fall down. I open the door and found that the metal rack placement clip was left in an open position behind the front side of the tub, causing the slide not to draw out and the rack to come out whenever the rack was pulled out on the left-hand side. I closed the slide stopper and tested the unit. I found the unit working and operating as designed. I showed the customer the issue and advise them to make sure that they dont open those unless they are trying to remove those racks. the unit is working and operating as designed. Call complete. No parts were installed."

Arrived on site for drawer issues. Found drawers misaligned due to manufacture removed drawers adjusted drawers reinstalled drawers unit working as designed. No parts used.

"Arrived on site for lights failing from panel. Same issue as before. Customer says let side always falls. Put back in place but not holding, will need new light panel. Reset for mom am. ; ordrng 1 W11321564 (Light panel)"

Arrived on site for washer taking to long to fill. On inspection I ran the diagnostic and it had no issues. I then put it on normal wash and it filled half of the basket with water. Before it started to wash. It took over 20 minutes to fill. Gain access to the control board and the green light is on and not flashing. The basket was all the way on the floor with all the water in it. Will go back with control board and new suspension. Office to reschedule when part gets in. No parts installed during service. ; ordrng 1 W11217817 (Suspension)

"Arrived on site to diagnose refrigerator not dispensing water or making ice. On arrival customer informed me they now have a home warranty. Customer was unable to locate the info for the warranty, and I advised them they must submit a ticket with the home warranty. No work performed."

"Arrived onsite and tested unit for ongoing concerns with starting. Tested and found unit operating properly with no error codes. All base functions are operating as designed. No repair recommendations at this time, provided customer instruct. No parts used"

"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the unit is noisy, loud, and leaks water with the agitator removed. Customer explained what cycles they were using but it wasnt very clear as the explanation of cycles changed each time of explanation. I placed the unit in diagnostics showing no error codes and Unit operated as designed. I tested several more times and could not get the unit to fail or leak water. I did find the drain hose was approximately 8 inches in the stand pipe and corrected it. Tested the unit in a Normal cycle and the unit operated as designed. I contacted Whirlpool techline and spoke to Chris and advised of the complaint and my findings. I requested assistance in checking recent service pointers and Chris found none. Chris recommended providing the SR# to the customer and have them contact customer care. Chris provided the SR#7739649038. I advised the customer of my conversation with the manufacturer tech support and provided them with the SR number and 800 number to call customer care to discuss possibilities of replacement. Unit is operating as designed, no water leaks observed during service, job completed. No parts installed."

"Arrived on site to install unit for not spinning or agitating. Upon closer inspection found a bolt was lodged next to belt knocking belt off. Removed loose bolt, placed belt on unit, unit is now running as intended. No leaks present at this time. Job complete. NO PARTS USED"

"WTW5100HC3 Arrived to inspect loss of chime. I had verified the issue and no other codes and then attempted to replace with p/n W11478519 UI, but the part was a defective. I reinstalled the original and the issue was resolved. I recalibrated and tested the unit and it operated as designed. No leaks observed during service."

"Arrived on site to follow up on unit not responding to commands and constantly running drain. I checked the lower harness connection at the back and found the molex connector was not fully seated and clipped in, so it was making intermittent contact. I corrected this connector and tested. I found the unit is still trying to drain. I disconnected the pressure line at the control and junction, and could not blow through the UPPER SECTION. Lower harness section was fine. I adjusted the line and was able to blow through. Once I reset everything and reconnected, issue persisted and I again couldn't blow through the line when disconnected. Ordering an upper harness with pressure hose to resolve the hose pinching, which should be the only thing needing to resolve unit. Office to schedule. ; ordrng 1 W11662155 (Upper Harness)"

Arrived on site for surface light not working . Halogen bulb looked in good shape . Found loose wire on control connection . Replugged wire in molex connection . Surface light is functions normally . Job complete. No parts installed

"Arrived on site to test unit for broken ice maker. Inspected unit found ice container has a gaping hole in the front and the ice makers bail arm has broken off. Replaced ice maker (W11557001) and ice container (W10910401). Ran tested 120 passed all functions. Ran tested 96 and then 97 ice maker filled properly. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect washer lid not locking properly. Upon further inspection, the customer demonstrated how they have to hold the lid down in order for the lid lock to engage. I placed the unit in diagnostics and manually tested the lid lock and found that it will latch, but it wont unless someone or something is holding the lid down. I gained access to the hinges and control and removed and replaced the lid lock assembly and retested and got the same results. It appears the lid was allowed to open too far back stretching the hinge springs and lose tension. I am ordering the hinges and lid and scheduled return service for 08/09/24 AM call. No water leaks observed during service. W11700916; ordrng 1 W11551369 (Left hinge) and 1 W11551376 (Right hinge) and 1 W11413336 (Lid) and 1 CNOTE (CUSTOMER REQUESTING AM CALL)"

Arrived on site and replaced previously diagnosed water line(W11233369) and fitting(WP2300868). No water line provided from wall valve to unit. Unable to test due to no water line. Left unit pulled out per customer request. Job complete.

Arrived on site for unit not making ice. Found icemaker cycles and valve activates but water did not come through. Unit was frozen in fill tube and top of icemaker also frozen. Fill tube separated in back. Steamer broke so unable to clear ice. Sealant needs to be added to fill tube to prevent air flow migration. Attempted to enter test mode and user interface no longer responded. Making loud noise from user interface. Office will call to schedule. ; ordrng 1 212643 (Perma gum) and 1 W11366275 (Funnel) and 1 W11677731 (Fill tube) and 1 W11664671 (Board) and 1 W11394709 (Fascia) and 1 W11095783 (Door endcap)

Arrived on site with new mount for top rack. Removed rack. Replaced left side mount. Reassembled and verified operation. Call complete. W11130709Please correct phone to 5125788544.

"Arrived on site or a washing machine that has a broken agitator. Inspected unit and work area. The customer showed me that the top the agitator had broken again, but the bottom part of the agitator was still secured. I found the agitator bolt still in its place, but the agitator top broken off of the lower portion of the agitator. I called Whirlpool Techline and spoke to Rich SR# 7739654601. He advised that because the agitator top keeps breaking, the issue would have to be with the customer overloading it for yanking out the clothes that are tangled, causing the agitator to break. I did advise him that the customer has been trying to keep their load sizes to a minimum. He advised at this point, the only thing to do would be to replace the agitator and agitator bolt due to this ongoing issue. He advised to make no further repair to the machine. I replaced the agitator and agitator bolt and tested the unit. I found the unit working and operating as designed. Call complete. WP3951744 and W10772621."

Arrived on site for cooktop burners sounding loud like blow torch. Found his is a range. Checked broil and bake and those were normal. Changed 1 orifice and switched manifold to Lp. No flame at all. Switched back. Adjusted valve with inside set screw. Still loud on high. Customer says he thinks its natural gas and I agree. Ordering burners and caps. Reset for fri am; ordrng 1 W11605759 (Caps) and 1 W11575584 (Burner heada)

Arrived onsite for a wall oven that seems like its gonna fall out after the last service. I found the oven had jumped the wall screw heads due to the correct trim never being installed on the oven. I removed the factory screws and replaced them with a screw that has a washer flange that the customer had. The oven is secure now and it cannot come off the new screws. Call complete.

"Arrived on site to replace previously diagnosed control, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11603810"

"Arrived on site to install unit for possible gas leak due to customer smelling gas. Upon closer arrival customer stated that smell is noticed when using bake cycle. Inspected bake element found all orifices ignited, used gas leak detector to check for unburnt gasses or leaks. Found no signs of leaks or unburnt gas. Job complete. NO PARTS USED."

"MVW7232HW2 Arrived to install previously diagnosed and ordered parts. I removed and replaced the gear case, basket and wash plate and recalibrated the control. Testing revealed all functions returned to the unit. No leaks observed during service."

TGP305TQ1 Arrived on site to replace ordered parts. Proceeded to replace WP98006102 knob and WPW10641988 thermostat. Tested unit and now unit is functioning as designed.

"Arrived on site to replace previously diagnosed compressor, flushed out system with nitrogen, replaced compressor, dye drier and access valve, vacuumed system Dow for 20 minutes, vacuum held good, charged system with 51g of R600, evaporator started to develop a frost pattern, advised customer to monitor for the next 24 hour before loading no leaks detected job complete installed W11506635, WPW10143759, W11686820"

"UNIT 427. Arrived on site to inspect unit for not heating. Upon closer inspection found diode and capacitor failed. Replaced diode and capacitor, tested unit, unit is now heating. Job complete. USED W11256462 WPW10574736"

"Arrived on site to inspect dryer stopping mid cycle. Upon initial inspection I placed unit into diagnostics showing no error codes. I gained access to to all components and tested all thermostats, sensor and switches. All test good. I checked the all the connections and all connections look good. I found a good amount of lint buildup inside machine (photo) and around lint compartment. I cleaned all the lint and hair from the unit and lint filter. I will have the customer monitor the issue going forward. No parts installed."

"Arrived on site for not cooling. Upon arrival inspected unit and unit is powered on with all fan operating,but is hot in both boxes. Power cycled unit to run diagnostics. Get a click at compressor but compressor does not operate. Unit does this continuously. Need to order sealed system repair. Ordering compressor, access valve, Uv drier, nitrogen, and R600 kit. Office to reschedule.; ordrng 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)"

Arrived on site for upper rack falling down and loose handle . Tightened set screws on handle . Replaced adjusters with adjuster kit W10712395. No other issues with dishwasher . No water leaks detected at time of service . Job complete.

"Arrived on site to replace previously diagnosed console, replaced console and tested, unit is now running as designed, advised customer to get unit connected to Wi-Fi job completed installed W11600355"

"WDT730PAHZ0 Arrived on site for unit not draining and spray arm compromised. Upon arrival, customers mentioned their contractor forgot to remove knockout plug from disposal. To make sure unit is running within specs, ran over diagnostics and passed. Proceeded to replace spray arms prior to running diagnostics. Unit is functioning as designed. No water leaks detected at this time. WPW10491331 spray arm and WPW10448645 spray arm."

"Arrived on site for oven, not heating. On inspection, I found that the oven was heating now. The customer said that has been intermittent when it would work and not work. I gained access to the burner and saw that the ignitor was not glowing at full potential. I installed a new ignitor and the new IA alot brighter then the old ignitor. The oven is operating as designed during service and no gas leaks detected during service."

"Arrived on site to test unit for burn smell and loud noise, tested unit found a loud vibration noise coming from blower wheel, exposed and found chunks of lint and sand accumulated on the blades removed cleared out all lint and tested, noise is now gone, could not detect any burn smell and it is possible that some pet hair got on the heater and burned up, unit is running as designed do to excessive amount of sand in the unit advised customer to shake out the clothes before loading into washer , at this time job complete no parts installed"

"WRF990SLAM02 Arrived on site for unit not entirely cooling. Upon arrival, customer states there is no issue with cooling however the ice maker is still not making ice. Proceeded to inspect fill tube heater and its clear. Visually checked all wires and connectors and all checks good. Proceeded to enter diagnostics to test 57 and ice harvest test passed. Continued to run fill tube test and water is entering into the ice maker. Ice box fan is running cold air as well. Found no errors pertaining to ice maker issue. Power cycled unit and advised customer to monitor unit. If issue persists again, advised to call back warranty company. No water leaks detected at this time. No parts replaced."

Arrived on site to drop off the lint trap. The customer met me at the door and advised that she would install it herself. The unit is working and operating as designed. Call complete. W11603116.

"Arrived on site to follow up on washer with no power. Found power going out of filter, but replaced to be sure of no I intermittent short. Following wiring I found control status light was out, but had 120v. Replaced control. I verified light came on, and I had power to console connector. Console still would not power on. Replaced console since verified good voltage going to it. Tested unit and verified all functions working as designed. Unit completed diagnostic cycle and quick wash. Parts used - W11316771, W11325569, W11550649."

Arrived on site to test unit for no light in RC. Recommend LED replacement. Office to reschedule. ; ordrng 1 W11470191 (LED assembly)

WCE55US0HS01 Arrived to install parts. I installed all of the knobs and tested. Operational test good.

"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker(W11455232), unit is now working as designed. No leaks detected. Job complete."

"Arrived on site for lights flashing and not operating. Upon arrival, held cancel button for several seconds and restarted unit. Test unit by running a normal cycle and an express cycle. Unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to install unit for freezing food in RC. Found damper failed as well as control, replaced damper and control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10854027 WPW10479155"

Arrived on site for fridge not making ice . Found unit is making ice but not dispensing it . Ice door is not opening completely and cubes getting stuck in door chute . Will need to shim left rear side to make sure of good door closure. Ordering dispenser and shims . Return set 8/9. No water leaks detected ; ordrng 1 W11678832 (Dispenser) and 2 4387828A (Shim)s

"Arrived on site to inspect unit for drain hose issue. Upon closer inspection found home inspection stated high loop wasnt pronounced enough. Readjusted drain loop to have proper high loop and secured with zip ties. Ran test on unit found drain not engaging fully and sounded like it had a significant load during normal operation. Replaced drain pump, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10876537"

Arrived onsite for using the microwave button causing the oven to come on. Gained access and cleaned the connection wiring harness to the console and reset unit to repair. Unit is now operating as designed. No error codes or evidence of ongoing failures. Advised customer on repair. All checks good.

LSQ9659PW4 Arrived on site to replace ordered parts. Proceeded to replace WP8318084 door switch. Tested unit and now unit is functioning as designed. No water leaks detected at this time

"Arrived on site ,replaced heater and harness also sealed gaps in liner with silicone W11220371, W11502499, WP482338. Ran diagnostics all checked normal. Job complete"

"Arrived onsite for a refrigerator not making ice but the RC and FC are not cold enough. I found the FC at 22 degrees and the RC at 42 degrees with then set at -1 and 37 degrees. I found the compressor constantly running and the temps not dropping. I found poor heat on the high side line. I inspected the evaporator and found the frost line stoping at the third loop on the evaporator and the top frosted thru preventing air flow. I found the refrigerant flow spitting. The unit either has a leak or failing compressor. Ordering W11614224 compressor, W11598434 evaporator, W11506635 access valve, WPW10143759 drier, & nitrogen. Office to RS.; ordrng 1 W11614224 (Compressor) and 1 W11598434 (Evaporator) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (Drier)"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the slider and tested the unit. I found the unit working and operating as designed. Call complete. W10734521.

WDT730HAMZ0 Arrived on site to replace ordered parts. Replaced W11214957 grates. Tested unit and now unit is functioning as designed.

"Arrived on site for dryer not heating . Found only getting one leg of power . Reset breakers . Unit is now heating . No parts installed . Also found lid to dryer not catching and can pull top up . Found hinges bent and front panel warped. Ordering read bracket ,both hinges and front panel . Call to set return ; ordrng 2 W11715722 (Hinge top)s and 1 W10641295 (Bracket) and 1 279443 (Front panel)"

Arrived on site to test unit for no ice production. Found error E5 present. Ice maker had ice cubes in ice mold. Replaced faulty ice maker(W11658802). Unit working as designed. Advised customer to monitor. No leaks detected. Job complete.

Arrived on site to inspect refrigerator door dent. I replaced the refrigerator door and installed name plate. No other issues with the refrigerator. No water leaks observed during service. LW10913407 W11223753

"Arrived on site for continued issues of evaporator frosting over. Upon arrival,inspected unit. Found top 3/4 of evaporator is iced over. Uploaded picture on SD. Thawed out entire evaporator with steamer and dried completely using blower. Defrost heater, fan and harness all are good. Need to replace ui and control. Ordering control and ui. Office to reschedule ; ordrng 1 W11567938 (Ui)"

"Arrived on site to inspect unit for allowing lint to escape unit during normal use. Upon closer inspection found front seal came unglued. Replaced seal, tested unit, unit is running as intended. Job complete. USED WP279368 W11193479"

"Arrived onsite for unit making noise during agitation . Inspected and found belt guard fell off making contact and grinding on cam when load is present. Need guard replaced. Put screws in bucket, per customer. Set to return Aug 12. ; schdld next appmnt for 8/12 MON !"