We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Del Valle, TX 78617
Joe Z
Job Details: 08/30/2022
"Arrived onsite for IM still not working/not cooling at all. Upon arrival inspected unit and unit is hot in both boxes. Compressor is running and pulling .57 amps and is only warm to the touch. Connected gauges and got 135 on high side and negative on the low. Contacted service management about my findings. There is a restriction in the line. Need sealed system repair. Ordering compressor, evaporator, uV drier, and access valve. Office to reschedule.; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Killeen, TX 76549
Tyler
Job Details: 08/30/2022
"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue and found unit in continuous flood mode and not switching over. Found when all loads removed from control, that ACU would still send 120 from ACU connector to pump. Found following error codes in diagnostics F8E3, F9E1, F2E1, F1E2, F0E9. Found failures in stator, ACU, and lower harness Lower harness (W11568984), main control (W11419171), stator (W10897050).
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Killeen, TX 76542
Tyler
Job Details: 08/30/2022
Arrived on site for dryer not heating or advancing timer. Upon arrival confirmed complaint. Found element and other heating hardware functioning within manufacturing specs. I then found power outlet failing to send proper 240 v and instead only sending 96 to dryer over all. I formed customer er they would need an electrician to repair outlet and dryer would then be ready for use. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, TX 78734
Kevin
Job Details: 08/30/2022
"Arrived on site and inspected refrigerator and found when icemaker is filled some water misses tray, took pictures. replaced icemaker and attempted to redirect water flow. If issue continues will need a new water fill tube for icemaker, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Dripping Springs, TX 78620
Luis
Job Details: 08/30/2022
"Arrived on site for no ice. Ran diagnostics icemaker passed harvest ran thermistor test passed,ran fill test failed no water entering incemaker,removed water line connection at door diagnosed a frozen line due to a defective fill tube heater. Unit will need a new freezer door
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Leander, TX 78641
Lou
Job Details: 08/30/2022
"Arrived on site to inspect microwave not heating. I reviewed previous techs notes and the unit was supposed to be cleaned and the manufacturer wasnt covering the cost of repairs due to the excessive amounts of oils that caused the failures. Upon further inspection, I found cooking oil dripping from the bottom cover and cooking oils on the cabinets and puddled in between the cabinets and top of unit. I advised the customer that the manufacturer will not cover the cost of repairs due to the excessive amount of oils on the unit. Customer advised that they have cleaned the unit to their liking. I advised that the excessive oils is not acceptable as it can ruin the functioning parts of the unit. I attempted to explain wha the previous tech reported in his notes and advised the unit would need to be professionally cleaned before we can service. Customer advised that their inspector told them the unit is not installed correctly. I inspected the installation and found the unit within specifications of the manufacturers installations. I provided the customer with the manufacturer SR numbers and recommended that they contact customer service and have them contact our office at the same time to discuss service on this unit. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for dishwasher, inspected unit and work area. Entered in diagnostics and found stored error codes 4-3, 7-1, 5-2, I then ran a diagnostics cycle and found no motor feedback. Tested voltage coming from control and had 120v but nothing. I then inspected to make sure motor connector was connected and was good. Im ordering a control to fix dishwasher. CX rescheduled to return on 09/05/22 AM. No leaks observed during service.; ordrng 1 W10906426 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Austin, TX 78738
Luis
Job Details: 08/30/2022
"Arrived on site for weak water flow. Tested dispenser weak flow installed by pass same issue,by passed filter head assembly weak flow diagnosed unit will need a water valve that is in the compressor compartment. ordrng 1 WPW10498990 (Water valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78703
Scott
Job Details: 08/30/2022
"Arrived on site ,replaced element .ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Elgin, TX 78621
Joe Z
Job Details: 08/30/2022
Arrived onsite for leaking water from icemaker. Upon arrival found entire bottom of freezer covered in ice. Found fill tube on outside of ice maker at rear. Reinstalled fill tube and test unit . Unit now fills correctly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78730
David S
Job Details: 08/30/2022
Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number fall in range for service pointer W11540964. I installed a new heating element according to the service pointer. I reinstalled the dishwasher and tested it. It is working as designed. No water leaks present. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Round Rock, TX 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested temperatures RC 61? FC 13?. Found ice build up in the refrigerator evaporator. Tested the defrost in the freezer and its operating as it should. To complete repairs it would need the UI board, evap fan harness and support and shims for drip pan. No leaks where observed during service. ; ordrng 1 WPW10389152 (Support) and 2 Shims (Shims)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMK03
Near Austin, TX 78738
Kevin
Job Details: 08/30/2022
"Arrived on site, ice dispenser pad Ordered by previous technician did not arrive. Checked original pad with meter and it shows to be closing when pad is pressed. Attached motor ordered by previous technician and it did not activate when pad is pressed. Ice dispenser motor also does not run. Spoke with CS issue is likely high-voltage control board Not sending power to UI control board, high-voltage control board is to be ordered as a new part, Customer may attempt to find high-voltage control board through an outside source if so only would be relevant to install it. Would also bring back user interface control to ensure repair. job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Cedar Park, TX 78613
Kimo
Job Details: 08/30/2022
Arrived onsite for a dryer that is not heating. Upon inspection I found that CYCLING THERMOSTAT connector was loos I corrected this and tested unit and found unit operating as designed. Job complete.
We serviced a
HOTPOINT RANGE
Model RGA520EW4WH
Near Austin, TX 78701
Matthew
Job Details: 08/30/2022
Arrived onsite for oven not igniting. Upon arrival customer stated tenant notified that unit seemed to be working now. Tested all burners and oven and could not duplicate the issue. Tested oven multiple times and worked each time.
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Austin, TX 78703
Scott
Job Details: 08/30/2022
"Arrived on site for check vent light staying on . Dryer was moved to another unit . Ran diagnostics, restricted error code . Ran both air flow and temp tests . Both passed . Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Waco, TX 76705
Jonathan M
Job Details: 08/30/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. I can bring to the customers model and serial tag were within the range of the service pointer. Replaced the heating element in tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Temple, TX 76502
David Z
Job Details: 08/30/2022
"Arrived on site to follow up on refrigerator that has barely made ice since last visit. Checked temps and found RC will not drop bepow 40, and FC at 6.4 degrees. Heard unit cycle, but was not able to fill. Valve hums, but doesnt fill. Checked resistence of fill tube heater and found 1600 ohms. Ordering fill tube heater, valve, and control due to frozen full tube. Office to schedule. Customer only available Tues / Thursdays. ; ordrng 1 WPW10554299 (Fill Tube Heater) and 1 WPW10341329 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorena, TX 76655
Jonathan M
Job Details: 08/30/2022
"Arrived on site for a washing machine that is making sounds as the unit agitates and Spinz. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test and found the unit making very abnormal sounds during span and agitation. During the spin cycle, found the unit making sounds like an airplane taking off. Went to remove the rotor from underneath the washer and found the rotor completely stuck and leaking oil everywhere. Attempted to pry the rotor off after removing the bolt but only got the rotor stuck even more. Attempted to remove the agitator and had the same issue with the agitator sliding a quarter of an inch upward but then completely stopping and not allowing the agitator to come loose even with vice grips. I did advise the customer but they would need a complete rebuild with the agitator, spanner net, basket, tub, filter, gear case, slider, clutch, stator, and rotor. I did advise the customer that a large majority of those parts are under warranty except the basket, tub, and drive motor. The customer advised that they werent sure if they were still under an extended warranty or not but just decided to have us come out anyway to see if the issue was a minor issue.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Austin, TX 78730
David S
Job Details: 08/30/2022
"Arrived on site for dishwasher randomly stoping mid cycle. I inspected the unit and work aarea. I ran a diagnostics cycle and found no fault codes. The unit ran through with no issues. I inspected the door and found the left side of the outer panel warped not allowing the door to fully close and latch, letting to door pop open during a cycle. I am order the outer panel to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11505430 (Outter panel.)"
We serviced a
WHIRLPOOL WASHER
Model MHWE300VF00
Near Austin, TX 78729
David S
Job Details: 08/30/2022
Arrived on site for washing machine throw f20 error code. I inspected the unit and work area. I ran a diagnostics cycle and found the valves barely letting water through. I installed the new valve and retested the unit. I found water pressure restored when filling the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and everything tested good. The only thing I see wrong is that its not on its dedicated power supply. I advised CX to have an electrician to get washer on separate power supply. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Belton, TX 76513
David Z
Job Details: 08/30/2022
Arrived on site to install icemaker and freezer led module to resolve no ice / lights out in unit. Replaced icemaker and LED and power cycled unit. Found error code gone and unit passed cycle test. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Hutto, TX 78634
Cliff
Job Details: 08/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and dispenser motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRTW2
Near Taylor, TX 76574
Cliff
Job Details: 08/30/2022
"Arrived on site to diagnose an ice machine that is not producing ice properly. Found short in system and replaced control, pump/water level sensor, and transformer. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Jarrell, TX 76537
Paul
Job Details: 08/30/2022
JM: Arrived onsite to inspect range broil not working. Tested amp draw at the element on heating element for broil and got 14.4 amps. The broil is working as designed. Instructed CX that he needs to keep the door closed during broil and not have the door cracked open. Operational test good. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Round Rock, TX 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer still not shutting off on sensor dry. I replaced the control and the ON/OFF relay. Job completed ; ordrng 1 W10853313 (Sensor)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Liberty Hill, TX 78642
Lou
Job Details: 08/30/2022
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit with power, but the control panel display blank and not responding. Cycled the power and tested the thermal fuse and found it bad. I removed and replaced the fuse and cycled power and tested on Bake at 350 degrees. Once unit reached preheat, my temp reading was 357 degrees. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY01
Near Round Rock, TX 78664
Vincent
Job Details: 08/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested unit and found compressor running, attached my amp clamp and compressor was drawing .76amps. Unit would need a sealed system to be repaired. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Round Rock, TX 78665
Wesley
Job Details: 08/30/2022
Arrived onsite and replaced the icemaker. unit is now operating as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15NLXS1
Near Austin, TX 78735
Luis
Job Details: 08/30/2022
"Arrived on site for no ice. Removed cover found broken grid cutter,ran diagnostics all test passed. Replaced grid cutter,under appliance express 1 year warranty."
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW1
Near Austin, TX 78731
Scott
Job Details: 08/30/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics and found valve failure . no water leaks detected at time of service. Job complete ; ordrng 1 W10853723 (Valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Taylor, TX 76574
Cliff
Job Details: 08/30/2022
Arrived on site to diagnose a refrigerator that is making unusual noise when dispensing water. Found filter head faulty and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Jarrell, TX 76537
Paul
Job Details: 08/30/2022
"JM: Arrived onsite to inspect leaking washer. I ran the washer through a diagnostic wash cycle and no leaks were observed during test. The tub sits a little close to the chassis. Raised legs and leveled the unit. Tested unit, operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Lakeway, TX 78734
Kevin
Job Details: 08/30/2022
"Arrived on site and inspected washer and found valve is leaking. After replacement confirmed washer is no longer leaking
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78664
Wesley
Job Details: 08/30/2022
Arrived onsite for defrost issue fully frozen freezer evap. Ordering parts for repair and returning to defrosted refrigerator to repair defrost issue. ; ordrng 1 W11566851 (Control) and 1 W11581973 (Harness) and 1 W11546981 (Heater)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78724
Joe Z
Job Details: 08/30/2022
"Arrived onsite to install previously diagnosed parts. Replaced valve, regulator, and orifice. Test unit and unit now operates as designed"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78717
Vincent
Job Details: 08/30/2022
"Arrived on site for range, inspected unit and work area. Tested unit and found left front burner head not igniting correctly. Found that the burner head was misplaced. Unit is operating as designed. No leaks where observed during service. Job completed.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IM02
Near Cedar Park, TX 78613
Kimo
Job Details: 08/30/2022
arrived onsite to install previously designed parts. Upon arrival I installed new console and mag. And tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78731
Luis
Job Details: 08/30/2022
Arrived on site for no lights in freezer section. Per service pointer removed defective led module installed updated led module all leds working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Belton, TX 76513
David Z
Job Details: 08/30/2022
Arrived on site to install previously diagnosed drain pump. Tested unit with new drain pump and found all working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78736
Kevin
Job Details: 08/30/2022
"Arrived on site and inspected washer and found the lid is locked and there is water and a load in the tub. Found drain pump is not running. Found previous technicians wiring repair looks good, drain pump is showing 20 ohms. Checked drain pump at control board and it is showing 1.9 ohms, replaced lower harness. After replacement drain pump is working properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Kevin
Job Details: 08/30/2022
"Arrived on site and set washer into a diagnostic cycle and Did not find any saved error codes, ran diagnostic cycle and it completed properly. Customer has experienced the arc fault breaker tripping to the point where once it Stopped in mid cycle 3-4 times in one day, discussed nuisance tripping on arc fault breakers. Examined bottom of washer and did not see any wiring issues, gear case problems. No further repair is required at this time, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Buda, TX 78610
Matthew
Job Details: 08/30/2022
"Arrived onsite for dishwasher making noise when in use. Upon arrival inspected unit. Customer had video of humming noise during wash cycle. Ran diagnostics and found no stored error codes. Ran test cycle and had no issues. Ran express wash and normal wash and could not duplicate any issues. Customer ran cycle selection and could still could not duplicate the issue. Called tech line for assistance on intermittency. Not being able to duplicate the issue does not allow for isolating the problem. If a failure occurred, then it can be addressed. Tech provided SR#7734479557. Unit is Functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Waco, TX 76710
Jonathan M
Job Details: 08/30/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. I can bring to the customers model and serial tag were within the range of the service pointer. Replaced the heating element in tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB835DC3
Near Waco, TX 76705
Jonathan M
Job Details: 08/30/2022
Arrived on site for a dryer that is making noise as the drum turns. Inspected unit and work area. Confirm the customers complaint and disassemble the unit. Found one of the roller stuck in the idler pulley causing the issue. Replaced both roller and a little pulley and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78759
David S
Job Details: 08/30/2022
"Arrived on site for icemaker not producing but the dispenser still works. I inspected the unit and work area. I tested the ice maker harvest and found it cycling. I ran a fill test and found the valve opening but not water being dispensed. I gained access to the fill tube and found it iced over. I tested the fill tube heater and found it open, not heating the fill tube. I am ordering the freezer door to repair. The office will reschedule when we have eta on the parts.; ordrng 1 W11465916 (Freezer door) and 1 WPW10334458 (5/16 to 1/4)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78745
Matthew
Job Details: 08/30/2022
"Arrived onsite for washer not agitating and clothes wrinkled. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran diagnostics cycle and all passed. Ran load with clothes and found supply lines reversed. Lines are colored correctly but supply is incorrect, will need to be switched. Recommended switching lines, suggested some fabric softener and instructed cycle selections. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78746
Scott
Job Details: 08/30/2022
Arrived on site for washer not responding to controls . Got unit in diagnostics after couple tries and power reset . No error codes. Unit kicked out at beginning of spin test. Motor and actuator checked normal. Replaced control. Ran calibration and diagnostics wash tests. Also ran a quick wash for 10-15 . No issues found . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Florence, TX 76527
Paul
Job Details: 08/30/2022
"Arrived onsite to inspect refrigerator not cooling in RC. I tested the temperature of the FC and it was 6? and dropping. I found that the evaporator in the RC was iced up. I tested the RC thermistor, it measured at 4.47 Kohms. I also tested the evaporator thermistor and it was 10.5 Kohms. The evaporator thermistor is way out of range and not reading correctly. I found the software in the GF2 control showing 6.0.0. The control and cover need to be replaced and will be covered per Technical Service Pointer #: W11329116C. I spoke with SC and confirmed this. I explained to the customer that the unit needed to be manually defrosted and went over defrost instructions with Ms. I also explained to mr the issues we see when the evaporator has been encased in ice and causing refrigerant leaks. Will return with the cover and the control. Office to RS.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78737
Luis
Job Details: 08/30/2022
"Arrived on site for water leaking. Diagnosed icemaker over filling,replaced icemaker ran harvest test passed,ran fill test passed water no longer over filling icemaker tray"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Coupland, TX 78615
Cliff
Job Details: 08/30/2022
Arrived on site to replace previously ordered parts for washer. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
David Z
Job Details: 08/30/2022
"Arrived on site to diagnose dryer that is providing no heat. On arrival customer informed me it takes 3 cycles to dry clothes. Ran unit and found it is heating, but not venting. Looked behind unit and could see lint all over from clogged ducting. Customer advised they need to have their vents cleaned, or have the builder check to make sure vent isn't crushed in the walls. Customer advised next visit we would need to charge if the vents are not cleared. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Hutto, TX 78634
Cliff
Job Details: 08/30/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by torn door seal and possibly control miscommunication. Control kit and rt side rc door gasket will need to be replaced to complete repairs. Return date set for 9/5. Customer will thaw unit prior to service and has signed waiver. ; ordrng 1 W10917313 (Gasket)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Taylor, TX 76574
Cliff
Job Details: 08/30/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS00
Near Austin, TX 78759
David S
Job Details: 08/30/2022
"Arrived on site for microwave making a grinding noise. I inspected the unit and work area. The customer stated she was using an aluminum tray that was microwave safe. I tested the unit with a cup of water and found it heating. I pulled the unit out and inspected the magnetron, capacitor, diode and wave guide. All look in good condition and no signs of a short. I advised the customer to not use the aluminum trays in the microwave any more. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HV0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/30/2022
Arrived onsite to deliver burner cap. Upon arrival I dropped off the burner set.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78732
David S
Job Details: 08/30/2022
"Arrived on site for washing machine not signaling the end of the cycle. I inspected the unit and work area. I wiring diagram, tech sheet, quick reference, and owners manual. I also inspected the controls. This model does not come with a speaker to alert the end of the cycle. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78703
Scott
Job Details: 08/30/2022
"Arrived on site ,replaced element .ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76549
Tyler
Job Details: 08/30/2022
Arrived on site for dishwasher needing replacement of ui control. Upon arrival installed required part then reass and tested unit. Found unit functioning as designed. Call complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit and had no power. Tested voltage from wall to the unit and only had 120v need 240v for it to operate. Advised CX to get an electrician to check the outlet since I did not see 240v. CX will contact us if any other issues continue. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Austin, TX 78750
David S
Job Details: 08/30/2022
Arrived on site for dishwasher flashing clean led. I inspected the unit and work area. I found the float switch broken and missing a connection. I replaced the float switch. I ran a diagnostics cycle and found the unit working as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/30/2022
"Arrived on site to test unit for not functioning properly, tested unit found drain pump not draining properly, replaced drain pump, ran diagnostics shift actuator will not actuate properly in constant rotation, replaced actuator, ran diagnostics, all components tested good , no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Lakeway, TX 78738
Luis
Job Details: 08/30/2022
"Arrived on site for ice build up. Found gasket not sealing correctly,remolded door gasket checked door seal good."
We serviced a
WHIRLPOOL WASHER
Model MHWE950WW01
Near Hutto, TX 78634
Cliff
Job Details: 08/30/2022
Arrived on site to replace previously ordered parts for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Hutto, TX 78634
Cliff
Job Details: 08/30/2022
Arrived on site to diagnose a dryer that is taking too long to dry on auto cycles only. Found blower thermistor out of range and it will need to be replaced to complete repairs; ordrng 1 WP8577274 (Thermistor)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Seguin, TX 78155
Andrey
Job Details: 08/30/2022
"Arrived on site to test unit for water leak, tested unit in diagnostics found all components functioning properly, not detecting and leaks around door or under unit, customer said it only happened once and they ran it last night with no issues, advised customer when loading dishes make sure no items are restricting spray arms from spinning freely and if leak does happen again take videos, at this time unit is functioning properly,no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Salado, TX 76571
David Z
Job Details: 08/30/2022
"Arrives on site to diagnose oven with lower oven not going above 180. Tested unit and found no heat coming from lower bake element. Tested elements and found them good with no indication of failure. Tested K3 relays at control and found lower oven K3 control relay had no power. Traced and found lower TOD had failed. Replaced TOd and tested. Verified unit working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/30/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 after doing so I tested unit and found unit operating as designed job complete no leaks.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near San Marcos, TX 78666
Andrey
Job Details: 08/30/2022
"Arrived on site to test unit for no heat, tested unit found unit has power but heater not engaging, checked voltage and unit only receiving 78vac from L1-L2, removed plug and found signs of arcing on the plug, advised customer to contact electrician to resolve this issue, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Killeen, TX 76542
David Z
Job Details: 08/30/2022
"Arrived on site to diagnose refrigerator that had no cooling at all present. Found unit providing no cool due to sealed system leak. Ordering parts for sealed system repair, also ordering lokring kit for aluminum evap. Sealed system tech needed. ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11502743 (Tubing) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 Lokring (Lokring kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Jarrell, TX 76537
Paul
Job Details: 08/30/2022
Arrived onsite to inspect washer to test it for running correctly. I found the unit not spinning correctly at the correct speed. I found the rotor bolt was loose and backed out. I tightened the rotor bolt and the unit started spinning correctly but the inner parts of the tub ring has been damaged in a few spots and will need to be replaced. The suspension sits low and will need to be replaced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW0
Near Killeen, TX 76541
Tyler
Job Details: 08/30/2022
Arrived on site for refrigerator needing previously diagnosed gasket and washer. Upon arrival installed required parts and tested door. Found it functioning as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Bertram, TX 78605
Lou
Job Details: 08/30/2022
"Arrived on site to inspect range cooktop burners flames not adjusting. Upon further inspection, I tested the burners and found the front left and right large burners simmer wont adjust from high to low and the back middle (small) burner flame is too high in low setting. I adjusted the back middle burner and retested and it is operating as designed. I adjusted the front left and right large burners and tested them on high to low and they are operating as designed. I contacted tech support and spoke to Cliff and advised of the complaint and the adjustments I had made. Cliff advised that due to the unit being converted to LP, the simmer flames cant be adjusted. Cliff advised the info would be documented on the previous SR#7734028844. After researching and discussing with service management, I removed the knobs, bezels and switch harness from the valves/stems and adjusted the simmer flames by the adjusting screw located on the left side of each valve. Tested the simmer flames and both are operating as designed. I advised the customer of the repairs and demonstrated to the customer. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78701
Matthew
Job Details: 08/30/2022
"Arrived onsite for range error code. Inspected unit and found unit powered down. Unit had been unplugged, scuff marks on floor. Powered unit and confirmed code. Unit will need keypad/control replacement. Ordering control. Office to reschedule ; ordrng 1 W10894098 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78747
Matthew
Job Details: 08/30/2022
Arrived onsite to replace previously diagnosed parts. Replaced bezel and strike. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78717
Kimo
Job Details: 08/30/2022
Arrived onsite for dishwasher with a damaged door. Upon inspection I found the damage to the door I then replaced the outer door panel and tested unit and found unit operating as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Seguin, TX 78155
Andrey
Job Details: 08/30/2022
"Arrived on site to test unit for not starting, plugged unit in and the pump goes into constant drain, control unresponsive, checked resistance on pump and got 20 olms, replaced control board unit now has power but when activating drain pump it makes a noise but does not drain, inspected hoses and found no restrictions, will need drain pump to complete job, ordering part, office to reschedule ; ordrng 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, TX 78731
Scott
Job Details: 08/30/2022
Arrived on site for unit flashing error code and leaking . Ran diagnostics 2 times and then ran a normal cycle . After about 10 mins unit started leaking around right rear . Found tub cracked . Ordering tub . Call to set return ; ordrng 1 W11120458 (Tub)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manor, TX 78653
Joe Z
Job Details: 08/30/2022
Arrived onsite for Oven handle damaged. Upon arrival inspected unit and found handle is damaged. Replaced handle. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Killeen, TX 76549
Tyler
Job Details: 08/30/2022
"Arrived on site for Asher showing f3E1. Upon arrival confirmed complaint. Found no other errors in diagnostics. Upon further testing I found drain motor showed early signs of failure. Found no faults in pressure switch, hose, trap, or valves. Found signs of foreign objects between tubs but couldnt pull anything or or visually confirm what was stuck between tubs. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 08/30/2022
"Arrived on site to inspect range cooktop and missing screw. Upon further inspection, I found the oven door outer glass not attached t the bottom the door as it is missing the 3 screws. When I removed the door from the unit, I found the entire door very loose. After disassembling the door, I found the inner handle brackets badly bent and the screws backing out. I tightened the screws and adjusted the door and temporarily repaired it until I can return with the correct parts to fully repair the door. Reassembled the door and placed back on the unit. Tested the cooktop and found none of the ignitors function but each burner is getting gas. I found the cooktop with lots of cooking oils/grease on the burners/burner caps as well. Also found the oven door gasket badly torn. I am ordering the spark module, switch harness, door gasket, door handle inner brackets/screws and the screws that secure the bottom of the oven outer door glass and CNOTE-LSO PER CUSTOMER REQUEST. No gas leaks detected during service, office to schedule return service.; ordrng 1 W11565127 (Spark module) and 1 W10836473 (Switch harness) and 1 WPW10535778 (Door gasket) and 3 WP59002061 (Screw)s and 1 W11389703 (Bracket)"
We serviced a
ESTATE WASHER
Model TAWX700PQ1
Near Austin, TX 78745
Scott
Job Details: 08/29/2022
"Arrived on site for washer not filling or trying to drain . Ran diagnostics fill valve , lid switch and drain ar functioning properly. and found timer is hanging up . Ordering timer .No water leaks detected at time of service. ordrng 1 WP8541939 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78741
Matthew
Job Details: 08/29/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Found valves failed. Replaced valve. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Round Rock, TX 78665
Cliff
Job Details: 08/29/2022
Arrived on site to diagnose an ice machine that is leaking from rear. Found bin to external pump hose clamp on plastic portion of external pump preventing it from sealing line properly. Repositioned clamp on hose and tightened clamp properly. Found all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78754
Matthew
Job Details: 08/29/2022
Arrived onsite for range not turning on. Upon arrival inspected unit. Found gas supply had not been established. Turning supply on. Allowed unit to fill with gas. Tested each burner and bake function. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ4
Near Austin, TX 78737
Leonardo
Job Details: 08/29/2022
Arrived on site to test unit for not being able to change the time and date. Reset board and put in the correct time and date unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 08/29/2022
"Arrived onsite for drum is not spinning fast enough// light on the board is not working OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival ran diagnostics and got error codes F0-E5 off balance load, F5-E2 lid lock. Tested lid latch and is good. Found unit is not leveled. Leveled unit. Ran manual test and found motor turns basket does not.Found hub has failed. Need to order hub. Also going to order wash plate and bolt.Office to reschedule ordrng 1 W10902814 (Wash plate) and 1 W10752187 (Bolt) and 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/29/2022
Arrived onsite to install previously diagnosed parts. Replaced the lid and hinge and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Buda, TX 78610
Leonardo
Job Details: 08/29/2022
Arrived on site to replace control panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bastrop, TX 78602
Joe Z
Job Details: 08/29/2022
"Arrived onsite for Leaks water out the front. Upon arrival ran diagnostics and there were no stored error codes. Inspected inner drain hose, outer drain hose, and drain pump. There is no evidence of leaks. Ran manual test to fill tub halfway with water. Did not find leaks at or around tub. Iran drain test and all water drains correctly without leaking. Inspected water valve and is good with no leaks. Ran a normal wash cycle and unit fills correctly, begins washing and no leaks present. Found that unit leaks during rinse and spin between tub and ring. Could not pin point the exact leak.
We serviced a
WHIRLPOOL DRYER
Model WED87HEDC0
Near Austin, TX 78703
Wesley
Job Details: 08/29/2022
Arrived onsite for drier noise and found unit needing new rollers and pulley wheel.
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Temple, TX 76502
David Z
Job Details: 08/29/2022
Arrived on site to install previously diagnosed cutoff to resolve no heat condition. Replaced cutoff and tested. Verified unit working as designed. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMC2427LL00
Near Austin, TX 78745
Wesley
Job Details: 08/29/2022
Arrived onsite for. Rosen door glass. Replaced door glass and vacuumed all broken glass. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/29/2022
Arrived on site to test unit for unit sparking test unit and found bad wave guide covers. Replaced both covers test unit and unit test good. Heated water for 30 seconds then 1:30 then 2 minutes and unit worked as designed job complete. Called safety on hold they answered and lost call 2 times. Will need to call later
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78741
Matthew
Job Details: 08/29/2022
"Gate code 2/4, 3. RAC additional yr. Arrived onsite for washer shaking a lot. Upon arrival inspected unit. Found suspension completely shot. Tub has no support and is bouncing freely. Also found worn tub ring. Will need suspension, tub ring and bleach dispenser ordered and replaced. Office to reschedule . ordrng 1 WPW10192089 (Dispenser) and 1 WPW10531289 (Tub ring) and 1 W10780045 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78701
Luis
Job Details: 08/29/2022
"Arrived to unit 2006 found defective fresh food door,replaced door and nameplate. Checked door operation good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Troy, TX 76579
Jonathan M
Job Details: 08/29/2022
Arrived on site for a dishwasher that has a broken dispenser and its flashing prior to the end of the cycle. Inspected unit and work area. Ran unit through diagnostics and found an F9 E1 (long drain) error code. Tested the unit in an auto test and did find something appearing to be hitting the drain pump impeller. Remove the obstruction from the drain pump and replaced the dispenser. Tested the unit and the unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236AYS
Near Andice, TX 78628
Kimo
Job Details: 08/29/2022
Arrived onsite for a vent hood light the is not working on high. Upon inspection I found that the switch was not wired in properly I corrected this and tested unit and found unit operating as designed Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 08/29/2022
Arrived to inspect flame height issue. I found the unit had minimal adjustability and I adjusted the low flame height adjustment within the valve stems. The issue was corrected and functioned as designed. No gas leaks detected during service.