Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site and inspected washing machine and found basket has separated and is now into pieces. Attempted to remove basket and it has seized to gearcase shaft. The entire drive assembly, basket and tub will need to be replaced in order to correct issue. No water leaks from connections.; ordrng 1 NEEDAUTHO and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W11255272 (GEARCASE) and 1 WP3951744 (agitator)"

Near Dovemeadow Dr, Austin, TX 78744
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MFI2569VEA1 "Arrived on site for “display shutting off” complaint. Inspected unit and found main control to be faulty. Removed and replaced control. Set code. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Service fee applied."

Near Dapplegrey Ln, Austin, TX 78727
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced inlet housing . Ran unit and no water leaks detected at time of service . Job complete ."

Near Ridgelea Dr, Austin, TX 78731
Joseph C.

Joseph C.

DRYER GE GTD42EASJ2WW Arrived on site for “time not advancing and dryer door not shutting well” complaint. Inspected unit and found timer to be faulty. Removed and replaced timer. Found door to be out of alignment. Adjusted door. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Scofield Ridge Pkwy, Austin, TX 78727
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for vibration noise from fridge . Used sealer on compressor mount and around the back cover where bend was from previous visit . Unit has stopped the vibrating noise . Nonwater leaks detected at time of service . Job complete .

Near Avenue H, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Opened fresh food door found gears inside of diffuser making loud noise. Diagnosed unit will need diffuser assembly. Installed new diffuser powered unit on, diffuser working as designed no odd or loud noise; used 1 W11164593 (DIFFUSER) from stock"

Near Lee Barton Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for condensation on gaskets and temp issues. At time temps goo din fresh food. Found condensation on seals and mullion heater. Changed humidity sensor to allow Illinois heater to power on. No ice build on evaporator cover good air flow,removed compressor cover found gap at drain to fresh food,added sealer around drain tube to prevent warm air from entering compressor compartment."

Near Fontana Dr, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace control. Refrigerator has an adaptive defrost control. Ordered correct part.; ordrng 1 WPW10352689 (cntrl-elec)

Near Barbara Dr, San Marcos, TX 78666
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for poor washing . Found wash motor has failed . Arrived on site with wrong part but right sticker . Will need correct sump and motor . No water leaks detected at time of service. Return 10/29 . Please double check part before Monday .; schdld next appmnt for 10/29 MON !

Near Stoneywood Dr, Austin, TX 78731
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site to replace gasket and tub ring for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gray Blvd, Austin, TX 78758
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found no lights working in unit. All door switches working properly indicating failure of light control module. Installed new control and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Lehne Rd, Bertram, TX 78605
James C.

James C.

REFRIGERATOR KITCHENAID KSSC48FTS00 Arrived on site and tested operation. Found unit completely dead. Checked connections at board and found power supply and defrost heater connections were reversed. Corrected issue and tested. Unit now working and cooling properly. Instructed customer that there could be an issue with defrosting down the road due to previous company reversing connections after they installed replacement board. Collected service call. Job complete

Near Tempe Dr, Marble Falls, TX 78654
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived on site to diagnose a refrigerator that is condensating in the RC. Found RC door gasket torn on lower center portion. Replaced door gasket and shaped using applied heat. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Addison Ave, Austin, TX 78757
Tyler B.

Tyler B.

OVEN MAYTAG MEW6627DDS "Arrived on site for dead unit after storm, gave quote for control replacement ordrng 1 WP8507P322-60 (cntrl-elec)"

Near Co Rd 366, Taylor, TX 76574
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site to replace fuse and interlock assembly for microwave. Replaced parts as per part instruct sheet. Unit still blows fuse when door is open or closed. Per CS he will contact whirlpool to see how they want to proceed with this unit.; ordrng 1 CNOTES (CS TO HANDLE CLAIM FROM THIS POINT.)

Near N Interstate Hwy 35, Pflugerville, TX 78660
James C.

James C.

DISHWASHER MAYTAG MDBH965AWS Arrived on site and tested unit. Found door latch has failed causing door not to close properly. Installed new latch assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Driftwood Ln, Cottonwood Shores, TX 78657
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for the unit light flickers when opening the door. Tested the unit and found the three way switch is defective. Replaced the switch and tested the unit. Unit heats and works properly.

Near Holiday Creek Ln, Georgetown, TX 78633
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site to repair unit for ice cubes overfilling in bin, I found the icemaker arm was not seated into icemaker, reseated the arm and verified operation, no water leak present at the time of service."

Near Palm Drive, , TX 78610
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site to repair unit for ice cubes overfilling in bin, I found the icemaker arm was not seated into icemaker, reseated the arm and verified operation, no water leak present at the time of service."

Near Palm Drive, , TX 78610
James C.

James C.

DISHWASHER MAYTAG MDBH955AWW Arrived on site and tested operation. Found unit fills with water and drains but motor not running. Found high current fault on board and ohmed motor. Found motor checks good. Control has visibly failed diodes on motor circuit. Unit will need new control to repair. All water connections dry at time of service ; ordrng 1 WPW10218837 (cntrl-elec)

Near Bridget Dr, Marble Falls, TX 78654
Derek S.

Derek S.

REFRIGERATOR GE DSS22JEMDBB "Arrived on site to repair unit for not cooling, I found the control was defective electrical failure, replaced the control and unit started up with no issue. No water leak present at the time of service"

Near Thome Valley Dr, Del Valle, TX 78617
Derek S.

Derek S.

REFRIGERATOR GE DSS22JEMDBB "Arrived on site to repair unit for not cooling, I found the control was defective electrical failure, replaced the control and unit started up with no issue. No water leak present at the time of service"

Near Thome Valley Dr, Del Valle, TX 78617
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to repair unit for not cooling in fresh food, I found evaporater motor Intermittently not running, replaced the evap motor, and control due to electrical issue, and thermistor, steamed out all the ice and cleaned, no water leak present at the time of service"

Near Maha Dr, Del Valle, TX 78617
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to repair unit for not cooling in fresh food, I found evaporater motor Intermittently not running, replaced the evap motor, and control due to electrical issue, and thermistor, steamed out all the ice and cleaned, no water leak present at the time of service"

Near Maha Dr, Del Valle, TX 78617
Derek S.

Derek S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to repair unit for not starting cycle, found error code long fill, the unit does not have hot water connected to it from the house water line only cold water, checked the water valve and it was ok, informed Mrs she can only use tap cold wash cycle due to no hot water, also found the drain it duct taped air tight to the house drain, not recommended can cause siphoning, replaced the capacitor due to basket speed fault and calibrated, unit working as designed no water leak present at the time of service. C notes"

Near Darold Dr, Del Valle, TX 78617
Derek S.

Derek S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to repair unit for not starting cycle, found error code long fill, the unit does not have hot water connected to it from the house water line only cold water, checked the water valve and it was ok, informed Mrs she can only use tap cold wash cycle due to no hot water, also found the drain it duct taped air tight to the house drain, not recommended can cause siphoning, replaced the capacitor due to basket speed fault and calibrated, unit working as designed no water leak present at the time of service. C notes"

Near Darold Dr, Del Valle, TX 78617
James C.

James C.

DRYER MAYTAG MEDX655DW1 Arrived on site and tested unit. Found not heat when running. Tested all fuses and tested element and found to be good. Tested for proper voltage and found voltage only coming from motor to element. Found proper voltage at timer but temp selector not passing voltage through on high setting only. Unit has failed temp selector. Instructed customer that part is factory only and office will set up return service once eta given by manufacturer. Unit and vent clear of lint build up. Customer can use dryer on medium and low temp settings; ordrng 1 W11230567 (TEMP SWITCH)

Near W Bluebriar Dr, Granite Shoals, TX 78654
James C.

James C.

RANGE GE PHS930SL1SS Arrived on site and tested operation. Found user control blank with hot surface lights flickering. Checked all connections at user control and main control and found to be good. Ran diagnostics and found several faults for communication error with console and main control as well as stuck cancel button and number 1. Unit will need main control and console to repair. Unable to locate a valid p/n for console. Took photo of console and instructed customer that the office will be in contact to schedule return visit once part eta is known; ordrng 1 C-NOTE (CONSOLE) and 1 WB27X30452 (CONTROL)

Near Clear Cove Dr, Granite Shoals, TX 78654
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW2 Arrived onsite for the washer not spinning leaving the clothes wet and some water still in the basket. I checked stored error codes and found an F0E3 code. I found the basket turning freely. I ran test 51 and all steps passed. Ms stated she was washing towels when this happened. I found the legs screwed all the way in the chassis. I found rub marks on the rotor. I screwed the legs all the way out and adjusted the level of the unit. I ran the unit in a high speed spin and adjusted the legs for vibration. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Nelson Ranch Loop, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to remove any clogs-in the drain. Used a 1/4 inch tubing to clear. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Creek Pl Dr, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator with the doors not closing correctly and the ice dispenser leaking water. I found the door mullion not opening all the way causing it to hit the right door when closing the left door. I found the ice door not closing fully on the separator. I replaced the mullion and the separator. Mr mentioned the FC door rusting. I found multiple rust spots on the FC door and some on the left RC door. I took pics in SDQP of the spots and I explained to mr that this is considered cosmetic and he would need to contact Whirlpool Customer Care to have them send us a concession to replace the doors or he could use a non scratch SS pad to remove the rust and then a good polish on the doors. Call complete.

Near Rio Verde Dr, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "WRV986FDEM01 Arrived to inspect cooling issue. I found the fc frozen and removed the ice and verified defrost and all other functions present. The cabinet required adjustment to facilitate fc door closing. I advised the customer of the shelf and pizza storage clearance issue. Operational test good, no leaks observed during service.

Near N Beal St, Belton, TX 76513
Jerry C.

Jerry C.

REFRIGERATOR GE GSS25LSLECSS GSS25LSLECSS Arrived to instal parts. I removed and replaced the sealed system components and vacuumed the system. I verified no vacuum leaks and then charged the unit with the mfg prescribed refrigerant charge. The unit operated as designed and started cooling. No leaks observed during service.

Near FM1670, Belton, TX 76513
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to inspect no ice. I removed and replaced the ice maker. After completing the job, no leaks observed during service test. Ice maker

Near Triton Dr, Belton, TX 76513
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on site for the unit is not working properly. Customer advised they will start the unit and nothing happens but all the lights will be on as a normal operation. Tested the unit in diagnostics and received error code 5-2. Found the unit will need a new sump and motor. Unable to locate the part due to no Internet connection. Office will need to research and reschedule the customer.; ordrng 1 RESEARCH (SUMP AND MOTOR )

Near Holiday Creek Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER GE GSD3230F00WW GSD3230F00WW Arrived to instal previously diagnosed and ordered part. I removed and replaced the sump assembly and tested. All functions returned to the unit and it cycled and drained as designed. No leaks observed during service.

Near Carriage Rd, Temple, TX 76502
Paul R.

Paul R.

FREEZER WHIRLPOOL GX5FHTXVY04 "Arrived onsite for the refrigerator with a water leak in the freezer. I found the drain tube sticking causing the water to run in the FC during defrost and eventually out the door and on the floor. I found the drip pan, evaporator, and bottom of the compartment full of ice

Near Kilmarnock Dr, Austin, TX 78726
Tyler B.

Tyler B.

RANGE WHIRLPOOL RF369LXPT0 "Arrived on site for install of pre diag parts. R&R element,switch and connector. Tested good"

Near Covered Wagon Trail, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL KURL204ESB00 Arrived on site and inspected unit for damage. Found small dent near top of handle. Installed new door skin and nameplate. Unit tests good. Job complete

Near La Serena Loop, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIA18NNJS5 Arrived on site for Noisey operation. Observed unit complete an already started slab and it’s harvest cycle. Observed unit start a second slab. All operations were normal. All sound levels were all normal. All water connections were dry.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site to install previous to install previous diagnosed parts. Removed both freezer rails and installed new. Removed existing ice build up in freezer. Installed door and tested opening and closing operation. Performed diagnostics mode and tested damper. Checked freezer door switch. All tested good, no water leaks present."

Near Milan Meadows Drive, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for microwave vent light no turning off. Gained access to light socket and tested voltage. Found connections making contact and grounding to light socket. Removed connectors and cleaned. Adjusted socket and connected connectors and tested unit. All tested good.

Near Brenham Lane, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "WRF736SDAM14 Arrived to inspect water in rc. I found excessive condensate forming within the rc chamber, especially from the ice maker housing and the top of the air tower. Further inspection revealed the left rc door badly warped and not allowing the mullion to fold closed without applying a high amount of force by hand. The lower right corner of the fc will require adjustment to correct chassis overlap. The door and mullion will require replacement. Office to authorize door and mullion. I advised the customer to manually operate the mullion until we return with the door and that the door may take 6-10 weeks. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (PART AUTHORIZATION) and 1 LW10630233 (dor-fip ss) and 1 W10806457 (rail-mulln) and 1 W11171728 (DOOR-ICE)"

Near Whispering Oaks, Temple, TX 76504
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for part hanger, I replaced control board, calibrated unit, everything tested good. No leaks at time of service."

Near Creek Rd, Dripping Springs, TX 78620
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site for tub replacement, found new tub damaged ; saved tckt"

Near Estes Park, Taylor, TX 76574
Kevin B.

Kevin B.

WASHER GE WBVH5300K0WW "Arrived on site customer complaint is of washer leaked once During a cycle. Could not duplicate experience ran a wash cycle washer did not leak. No water leaks from connections at time of service, job complete."

Near Penion Dr, Austin, TX 78748
Brandon C.

Brandon C.

RANGE WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of unit not heating to proper temperature, I calibrated unit, everything tested good."

Near Serene Hills Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFI2569VEM2 "Arrived on site to install previous diagnosed part. Gained access to main control, removed failed control and installed new. Programed control with correct code. Checked compressor amp draw and found within normal range. All tested good, no water leaks present.

Near Rim Rock Dr, Georgetown, TX 78628
James C.

James C.

COOKTOP JENN-AIR CVGX2423B Arrived on site and tested operation. Found both rear burner continue to spark when lit intermittently. Swapped igniter switches to test and found the issue followed the switches. Unit will need 2 new switches to repair. . Collected diagnosis applies to quoted labor; ordrng 2 WP71003385 (switch- ig)s

Near Bay W Blvd, Horseshoe Bay, TX 78657
Derek S.

Derek S.

DISHWASHER KITCHENAID KDTE254ESS "Arrived on site to repair unit for not starting a cycle, I found the user interface and control shorted electrical failure, replaced the interface and control and verified operations with no issues, no water leak present at the time of service

Near Westover Rd, Austin, TX 78703
Derek S.

Derek S.

DISHWASHER KITCHENAID KDTE254ESS "Arrived on site to repair unit for not starting a cycle, I found the user interface and control shorted electrical failure, replaced the interface and control and verified operations with no issues, no water leak present at the time of service

Near Westover Rd, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool in fresh food. No ice build up in fresh food,freezer working as designed. Removed evaporator cover ran test 4 good frost pattern in fresh food during test 4 of 3 way valve. Diagnosed faulty thermistors. Removed harness installed new harness assembly,powered unit on checked air flow good.

Near Del Curto Rd, Austin, TX 78704
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Check for leaking issues. Found gasket worn allowing water to leak out of dishwasher. Replaced gasket and cycle, all functions tested OK. No leaks present. Job complete"

Near Cougar Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Check for leaking issues. Found gasket worn allowing water to leak out of dishwasher. Replaced gasket and cycle, all functions tested OK. No leaks present. Job complete"

Near Cougar Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Check for leaking issues. Found gasket worn allowing water to leak out of dishwasher. Replaced gasket and cycle, all functions tested OK. No leaks present. Job complete"

Near Cougar Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

DRYER WHIRLPOOL MDET446AYW "arrived on site to inspect dryer timer not advancing. Upon further inspection, I placed the unit in diagnostics and checked for error codes and there were none. The customer advised that the unit timer would not count down and she could smell something burning. I lifted the top of the unit to expose the drum and inner components and turned the unit on. Immediately, I could hear a loud metal to metal grinding noise. I pulled back on the front mount that holds the drum seal and the noise stopped. I found that the seal is badly worn and will need to be replaced as will the rear seal. I stopped the unit and turned the timer to 10 minutes and started the unit and found that the after almost 15 mins, the timer had not counted down and the unit continued to operate. I verified ohms to the element, cutoffs and fuse. I verified voltage to the door switch. No lint observed during service, job completed."

Near Larue Pass, Austin, TX 78717
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL KSSC48FTS03 "Arrived on site to check unit for high temps. I was reading 45 in fresh food and -06 in freezer, found the evaporater motor was not running at correct speed and and not transferring air into the fresh food due to intermittently working, after repair found fan is running smooth but cutting off and on, will need to replace the control kit due to electrical failure, did not have the control kit reschedule for Monday, no water leak present at the time of service

Near Bowman Ave, Austin, TX 78703
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL KSSC48FTS03 "Arrived on site to check unit for high temps. I was reading 45 in fresh food and -06 in freezer, found the evaporater motor was not running at correct speed and and not transferring air into the fresh food due to intermittently working, after repair found fan is running smooth but cutting off and on, will need to replace the control kit due to electrical failure, did not have the control kit reschedule for Monday, no water leak present at the time of service

Near Bowman Ave, Austin, TX 78703
Diego G.

Diego G.

DRYER MAYTAG MEDB725BW0 Arrived on site. Replaced drum assembly and test it. Unit is still making a noise but everything is functioning. We have done everything to the unit possible to remove noise. Customer still not satisfied and will get with extended warranty for resolution. Job complete

Near Springwood Dr, Spring Branch, TX 78070
Diego G.

Diego G.

DRYER MAYTAG MEDB725BW0 Arrived on site. Replaced drum assembly and test it. Unit is still making a noise but everything is functioning. We have done everything to the unit possible to remove noise. Customer still not satisfied and will get with extended warranty for resolution. Job complete

Near Springwood Dr, Spring Branch, TX 78070
Diego G.

Diego G.

DRYER MAYTAG MEDB725BW0 Arrived on site. Replaced drum assembly and test it. Unit is still making a noise but everything is functioning. We have done everything to the unit possible to remove noise. Customer still not satisfied and will get with extended warranty for resolution. Job complete

Near Springwood Dr, Spring Branch, TX 78070
Diego G.

Diego G.

MICROWAVE KITCHENAID KMHC319ESS2 "Arrived on site. Check for door issues. Found light flickering causednby primary switch. Replaced primary switch and cycle, all functions tested OK. Job complete"

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

MICROWAVE KITCHENAID KMHC319ESS2 "Arrived on site. Check for door issues. Found light flickering causednby primary switch. Replaced primary switch and cycle, all functions tested OK. Job complete"

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

MICROWAVE KITCHENAID KMHC319ESS2 "Arrived on site. Check for door issues. Found light flickering causednby primary switch. Replaced primary switch and cycle, all functions tested OK. Job complete"

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Check for no cool issues. Found refrigerator evaporator excessively frozen over. Instructed customer they will need to thaw out for 36 hours. Or need harness assembly to repair unit. Rescheduled for 10/29/18; schdld next appmnt for 10/29 MON !

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Check for no cool issues. Found refrigerator evaporator excessively frozen over. Instructed customer they will need to thaw out for 36 hours. Or need harness assembly to repair unit. Rescheduled for 10/29/18; schdld next appmnt for 10/29 MON !

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Check for no cool issues. Found refrigerator evaporator excessively frozen over. Instructed customer they will need to thaw out for 36 hours. Or need harness assembly to repair unit. Rescheduled for 10/29/18; schdld next appmnt for 10/29 MON !

Near Provence Pl, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEB900ESS3 Arrived on site to test unit for front glass shattered. Found broken glass replaced front glass test unit and found nameplate crooked. Will need to order new outer glass office to reschedule. ordrng 1 WPW10634271 (OUTER GLASS )

Near Nutria Run, Austin, TX 78744
Diego G.

Diego G.

DRYER MAYTAG MED6000XW1 "Arrived on site. Checked for no heat issues. Found cut off bad creating no heat. Replaced cut off fuses and tested, all functions tested OK. Instructed customer on cleaning exhaust going outside. No leaks present. Job complete"

Near Stirrup Dr, Spring Branch, TX 78070
Diego G.

Diego G.

DRYER MAYTAG MED6000XW1 "Arrived on site. Checked for no heat issues. Found cut off bad creating no heat. Replaced cut off fuses and tested, all functions tested OK. Instructed customer on cleaning exhaust going outside. No leaks present. Job complete"

Near Stirrup Dr, Spring Branch, TX 78070
Diego G.

Diego G.

DRYER MAYTAG MED6000XW1 "Arrived on site. Checked for no heat issues. Found cut off bad creating no heat. Replaced cut off fuses and tested, all functions tested OK. Instructed customer on cleaning exhaust going outside. No leaks present. Job complete"

Near Stirrup Dr, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HB00 Arrived on site to test unit for damaged panel. Found damaged panel will need to order new console panel black W11297707. Reschedule for tuesday 10/30. ; ordrng 1 W11297707 (CONSOLE BLACK )

Near Peccary Drive, Austin, TX 78744
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for door issues. Found Dent on the left refrigerator door. Will need to order door assy to repair unit. Office to reschedule; ordrng 1 W10815695 (DOOR ASSY )

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for door issues. Found Dent on the left refrigerator door. Will need to order door assy to repair unit. Office to reschedule; ordrng 1 W10815695 (DOOR ASSY )

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for door issues. Found Dent on the left refrigerator door. Will need to order door assy to repair unit. Office to reschedule; ordrng 1 W10815695 (DOOR ASSY )

Near Appellation, New Braunfels, TX 78132
Brandon C.

Brandon C.

WASHER MAYTAG MAV6300AWW "Arrived on site for customer complaint of loud noise, found noise coming from transmission. I explained to customer that the unit is still functioning as designed just a little noisy due to age. Unit tested good, noise is normal for age of unit."

Near Aria Ridge, Austin, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL MHW5500FC0 "Arrived on site for customer complaint of washer tripping breaker. Found unit was on an arc fault/gfci breaker, tested washer in diagnostic mode, unit tested good. Instructed customer to have electrician look at loose wall outlet and breaker."

Near Maxwell Way, Lakeway, TX 78738
Diego G.

Diego G.

WASHER AMANA NFW7200TW10 "Arrived on site. Replaced latch and striker assy. Ran tests, all functions tested OK. No leaks present. Job complete"

Near Red Cloud Peak, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER AMANA NFW7200TW10 "Arrived on site. Replaced latch and striker assy. Ran tests, all functions tested OK. No leaks present. Job complete"

Near Red Cloud Peak, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER AMANA NFW7200TW10 "Arrived on site. Replaced latch and striker assy. Ran tests, all functions tested OK. No leaks present. Job complete"

Near Red Cloud Peak, Canyon Lake, TX 78133
Tyler B.

Tyler B.

RANGE MAYTAG MGR6600FZ0 "Arrived on site for sensor and control replacement, replaced sensor. Upon replacing control, found box re-tapped, found safety sticker torn, and no screen protector, indicating that part was a used parts, also faulty. Re packaged control for return and ordering new control ; ordrng 1 W11101498 (CONTROL)"

Near Sweetgum Ln, Round Rock, TX 78665
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Upon further inspection, using my thermalcouple, I placed my thermal lead at the center of the middle rack of the upper unit and began testing on Bake mode at 350 degrees. When the unit beeped at 350 degrees preheat, my temp reading was 276 degrees ad only reached 312 degrees before temps began to drop again. I placed the unit in diagnostics and it was reading that the unit was 349 degrees. I tested the bottom unit in the same manner and my temp reading at 350 degree preheat was 291 and only reached to 316 degrees. I removed and replaced both sensors and tested again and my readings were more appropriate. I averaged 352 in the upper unit and 348 in the bottom unit. Job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly and friction pads on the door hinges ad tested the unit. The unit operated as designed. I re-installed the toe plate and retainers. No water leaks observed during service, job completed."

Near Parker Pl, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER GE 417.440824 "Arrived on site for customer complaint of unit string during spin cycle. I found unit would drain but not spin, found faulty motor control, and door lock. Returning tech needs to replace door lock first. ; ordrng 1 131763256 (DOOR LOCK) and 1 134743500 (control board motor)"

Near Lakota Pass, Austin, TX 78738
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer sparking. Upon further inspection, I found that the black wire at the terminal block had shorted and melted. Also, I found that the thermostat wires were not connected. The customer advised that he had someone take a look at the unit prior to my service. I reconnected the wires to the thermostat and replaced the terminal block and wiring ad tested the unit. The unit operated as designed. No lint observed during service, job completed."

Near Slip Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for customer complaint of door being damaged, found right side door was damaged. Ordering door, ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10430228 (dor-fip ss)"

Near Cooper Ln, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test unit and found burned wire nut. Replaced wire nut test unit and unit test good job complete no leaks present at this time.

Near N Bluff Dr, Austin, TX 78745
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F6E2 (Communication Error), F0E5 (Off Balance),F2E1 (UI Stuck). Was able to clear codes. Ran encoder test and passed. Calibrated unit on test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Sunrise Hills, Lampasas, TX 76550
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL ADB1400AGS0 "Arrived on site for customer complaint of damaged dishwasher panel, found panel was damaged ordering front panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10274902 (panel)"

Near Cooper Ln, Austin, TX 78745
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven door trim coming apart. Upon further inspection, I found that the upper left corner and the middle of the outer door glass trim is separating. I attempted to press the trim onto the glass, but the customer advised that he did the same thing when it first happened and eventually it separated again. I removed the door to inspect further and found that the outer door glass assembly is warped. I am ordering the outer door glass, nameplate and will return with the trim pieces prescreened for today. Due to the glass being an Expart, the office will need to schedule return service. No gas leaks detected during service.; ordrng 1 W11158172 (GLASS-DOOR) and 1 W11178521 (NAMEPLATE)"

Near Lyndhurst St, Austin, TX 78717
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFC150M0EB2 Arrived on site to install previous diagnosed parts. Found failure was with burner grounded and causing switch to fail. Made correction to burner and installed switch. Tested operation. All tested good. Spoke with builder on repair.

Near Continental Ave, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site for washer leaving soap on clothes at end of cycle. Performed diagnostics mode and checked fault history, no error codes. Ran automatic test cycle and unit passed. Removed jumper from coin control and tested in normal operation. All tested good, no water leaks present. (TL100) . Recommend to run on heavy duty cycle to help remove soap scum."

Near Co Rd 256, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR LG LSC22991ST "arrived on site to inspect refrigerator ice maker leaking water into the ice bin. Upon further inspection, I found evidence of the leak on the side of the ice maker and the large ice buildup in the ice bin. It appears that the water is leaking when the water is dispensed into the reservoir and it goes through where the bell arms seats in the ice maker. Otherwise, the ice maker is working well and producing ice. I am ordering the ice maker and scheduled return service for 10/31/18 and the customer requested first call (8-11). No water leaks observed at completion of service.; ordrng 1 AEQ73130002 (ICE MAKER)"

Near Rabbit's Tail Dr, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 Arrived on site for improper cooling in the fresh food section. Found 4 degrees in freezer section and 39degrees in the fresh food section. The evaporators were clear on ice. Found all operations performed properly during diagnostics. Reset control and customer will observe the unit as it has not been making ice. Please note that unit was in about 4inches of water about a week ago. Michealduaghtry 562@ymail.com

Near Lakeshore Ln, Sunrise Beach Village, TX 78643
Thomas L.

Thomas L.

RANGE KITCHENAID KSEG950ESS1 Remove and replace cooling fan due to Noisey bearings. Unit now tests properly.

Near S Chaparral, Burnet, TX 78611
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for oven not maintaining temperature. Customer stated that inspector stated temperature was 25° off and needed tipping bracket. Inspected for bracket and found in place. Found oven door seal torn and not staying in place. Spoke with customer on temperature issues and user care guide. Calibrated -10°, it was calibrated +10° . Will need to replace oven door seal. Schedule for return on Monday the 29th. ; ordrng 1 WPW10535788 (SEAL)"

Near Carlina Loop, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR MAGIC CHEF RB171ALV Arrived on site for faulty thermostat. Installed new thermostat powered unit on compressor and fans powered on unit working as designed.

Near Penion Dr, Austin, TX 78748
Steve C.

Steve C.

DRYER WHIRLPOOL GEW9200LW1 Arrived on site for the unit will not star. Tested the unit and found when pressing start unit makes a humming noise and drum won’t rotate. Found the blower wheel was stuck. Secured the wheel and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Antelope Trail, Harker Heights, TX 76548
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked fault codes, found fault code F5-E2 fault. Ran automatic tested mode and found unit operating. Removed jumper wire and tested in normal mode. Found failure is with coin chute. Will need to replace complete assembly to repair. Spoke with customer on providing coin lock box and service key. ; ordrng 1 W11126319 (COIN CHUTE)"

Near Co Rd 256, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site for water leaking. Unit unplugged and not connected to water due to refrigerator flooding house. Connected water line to source,turned water on found leak at water tube in fresh food section. Shut off water,disassembled fresh food found crack in water tube causing water to constantly leak. Removed damaged tube installed new connector to replace damaged tube. Turned water on to refrigerator ran water dispenser no leaks from tube or connector,unit working as designed. ; used 1 W10271543 (CONNECTOR) from stock"

Near Davis Oaks Trail, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KENMORE 106.545364 "Arrived on site for water leaking from dispenser. At time of visit can see water dripping from dispenser water tube, diagnosed air in line causing water to drip. Removed kick plate found connector to tube covered in debris,removed connector cleaned tubing and connector. Reinstalled water tube correctly to connector tested water dispenser no leaks unit working as designed"

Near McCarty Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator slowing producing ice and ice in FC door rails. Performed diagnostics mode and checked for error codes on ice maker and found E5 timed ice making. Ran harvest cycle, passed. Inspected freezer and found factory silicone not in proper place. Found service pointer W10758831B. Called tech support to address slow ice production (SR7723273270). Will need to replace rails to complete repair. Schedule return for Monday the 29th. Customer requested 30 minute call ahead and late PM. ; ordrng 1 SEENOTE (REQ LATE PM) and 1 W10625069 (bracket/ LEFT ) and 1 W10625070 (bracket/RIGHT) and 1 WP482338 (SILICONE/ CLEAR)"

Near Las Casas Way, Georgetown, TX 78628
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit overheating. I replaced the compressor Monday10/22/18. Customer called me that evening and stated it was so hot he was going to turn the unit off. I arrived today and found the unit operating correctly but the compressor was over heating again. Fan was running. Condenser was clean. Air was was proper. Contacted Manufacturer Techline and spoke with Dustin. He recommended that a new compressor be ordered from the FACTORY and not a parts distributor.SR# 7723269887; ordrng 1 ORDERFROMWHIRLPOOLONLY and 1 SF8404 (VALVE) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)

Near Edge Field Dr, Kingsland, TX 78639
Steve C.

Steve C.

DRYER WHIRLPOOL WED7300DW00 Arrived on site for the unit will not start. Customer advise previous company came to fix it and still not working. Tested the unit and found the thermal fuse has no continuity and the element is grounded due to screw touching the cabinet. Secured the element and replaced the fuse. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Mesa Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Unclogged drain hose test unit and unit draining correctly. No leaks present at this time job complete

Near Superview Dr, Austin, TX 78736
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for convection fan not coming on. Test unit and found convection fan working correctly. Convection fan will not come on for the first 5 minutes of the cycle. Unit working as designed. Job complete

Near Kinney Ave, Austin, TX 78704
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KFGU766VSS00 Arrived on site to test unit for unit not turning on. Test unit and kind unit getting power but not responding. Found bad ignitor module.

Near Melridge Pl, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for failed compressor,compressor spit oil in system,removed compressor,drier and 3 way valve,installed new compressor,filter drier and 3 way valve. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down unit correctly. File number for installing second compressor #7723235787 CNOTE; ordrng 1 CNOTE (SHOULD GET PAID FOR INSTALLING SECOND COMPRESSOR GOT FILE NUMBER)"

Near Lone Spur Ln, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

Near Pecos St, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 Arrived on site for washer not completing cycle &suds code . Found drain motor failed . Replaced drain pump . Ran diagnostics cycle no water leaks detected at time of service . All checke normal . Job complete .

Near Edgemont Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT770PAYM2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need to replaced sump and motor. Ordering new sump and motor WPW10482482. Rescheduled for Monday 10/29 ; ordrng 1 WPW10482482 (SUMP AND MOTOR )

Near Mesa Verde Dr, Austin, TX 78737
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for dead dishwasher . Found power cord in junction box burn up . Unable to access connections due to floor installation , toe kick is grounded in only able to remove cover from junction box to examine wires. Customer will have to tile installers to remove tiles and get electrician to replace electrical wire . Nonwater leaks detected at time of service . Job complete ."

Near Shadow Mountain Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JED4536GS00 Arrived on site to test unit for unit turning on by itself. Called techline and techline advised to check to make sure it was on its own dedicated circuit and unit is. Then techline said to replace appliance managers. Ordering new appliance manager W11156929 and W11083952 File#7723268979 rescheduled for Monday allow 2 hours ; ordrng 1 2HOURS (2 HOURS ) and 1 W11083952 (CONTROL BOARD ) and 1 W11156929 (APPLIANCE MANAGER)

Near Heritage Dr, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSS42DW Arrived on site to diagnose a refrigerator that is leaking anytime the water is turned on. Tested unit and found water line coming to refrigerator has small pinhole causing very slow leak behind unit. Unit has been leaking for sometime and has damage flooring and walls. Damage was documented through Quicpics. Homeowner will need a plumber to replace water line as it is not part of the refrigerator. No further repairs to be done by Appliance Express at this time.

Near Glenlake Dr, Austin, TX 78730
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL ED5FHEXVS04 "Arrived on site for fresh food freezing . Found thermostat failing . Replaced thermostat no water leaks detected at time of service . Job complete"

Near Bell Ave, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WUW35X24DS "Gate code 3332Arrived on site for no cool. Powered unit on,removed evaporator cover compressor and fans running no frost forming on evaporator found some corrosion on heat exchanger diagnosed leak in system. Unit will need compressor,evaporator,heat exchanger and a uv drier. Parts covered under manufacture extended warranty labor not covered.

Near Farm to Market 165, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER ROPER RED4640YQ Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240V. Removed back panel and and checked continuity on thermal fuse. Found n continuity. Removed and replaced thermal fuse. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near County Rd 3080, Lampasas, TX 76550
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC7AS04 Arrived on job to replace fuse. After replacement test oven for heating.

Near River Chase Dr, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIG/SIDE-BY-S WHIRLPOOL WRS970CIDH00 Arrived on site for leaking fridge . Found fresh food drain tube clogged with rust from drip pan . Ordering drip pan and drain tube fresh food . No other water leaks detected at time of service . Autho . Please call to set return visit .; ordrng 1 AUTHO and 1 W10862105 (DRAIN TUBE ) and 1 W11162078 (DRIP PAN )

Near Malaga Dr, Austin, TX 78759
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25KGMCCC Arrived onsite to install heater to SxS refrigerator from prior visit’s diagnosis. Removed evaporator cover and removed defective heater. Installed new replacement. Did not need to defrost evaporator since did frost up as bad as last visit. Reassembled and powered unit. Unit is now cooling and maintains temperature as intended. Full bin of ice as well. All water connections were dry at time of service.

Near Mueller St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE FRIGIDAIRE FFGF3023LWE "Arrived onsite to install new control,overlay,RF valve,and safety valve. Removed all parts and installed new replacements. Reassembled. Tested unit. All burners and oven work as intended. No other issues found. No gas leaks detected at time of service."

Near Redondo Dr, Killeen, TX 76541
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for both front burners not working. Found receptacles melted . Checked switches , both checked normal . Replaced right and left elements , and blocks . Tested both burners all checked good . Will have to call tech line , center was closed at time of service . Job complete.; saved tckt"

Near Dessau Rd, Austin, TX 78754
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GW0 Arrived onsite for customer complaint of dryer not heating recurring issue. Checked incoming voltage and found only 120V. Checked breaker and found one pole tripped. Reset breaker and tested unit. Found still no heat. Checked continuity on cutoff. Found no continuity. Removed and replaced cutoff. Reassembled and tested. Dryer now heat and tumbles as intended. No other issues found. All water connections were dry at time of service.

Near Belo Dr, Killeen, TX 76542
Clif L.

Clif L.

REFRIGERATOR GE ZISS420DRJSS Arrived on site to replace inverter for compressor. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lakecliff Hills Ln, Austin, TX 78732
Steve C.

Steve C.

RANGE MAYTAG WGE745C0FS00 Arrived on site to use the touch up paint per whirlpool for the upper oven. Used the touch up paints and unit is working properly.

Near Scott Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer making loud screeching noise when spinning. Tested unit and found inner basket wobbling around when spinning. Also could hear gearcase grinding as well. Unit will need new inner basket and return with gearcase and washplate. Advised customer that AIG must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)

Near Gail Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXVB01 Arrived onsite for customer complaint of SxS refrigerator to cooling since compressor was replaced. Used UV light and found dye coming from copper line inches cabinet that leads to evaporator. Attempted to add Freon and could hear hissing from inside cabinet. Also found compressor hot to touch. Advised customer that unit can’t not be repaired due to leak in cabinet. Advised that AHS will be in contact regarding further steps. Unit is unplugged and water disconnected.

Near Devonshire Ct, Killeen, TX 76542
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7040DW0 "Arrived onsite for customer complaint of top load washer leaking oil and making loud popping noise when engaging to spin. Customer was able to show garments of the possible stain. Advised that could possible soap stain. Ran calibration and did find that clutch took a long time to engage. Found unit will need new clutch. P&L are as follows; W10754448 (Clutch) Customer advised that company that moved item is coming out to access damage to washer and will advise if the will replace. Customer will callback to advise to proceed. No work performed today. All water connections were dry at time of service.; saved tckt"

Near Cedar Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

OVEN GE ZET1SM2SS gate code 0967. Arrived on site to diagnose an oven that is not registering temperature. Tested unit and found control board locked out and reset control. After resetting control at breaker panel is not functioning properly. No further repairs are needed at this time.

Near Horseback Hollow, Austin, TX 78732
Thomas L.

Thomas L.

DRYER MAYTAG MEDC215EW1 "Checked dryer for a load noise condition. Turned unit on, observed unit while operating, detected noise. Found screw and bracket on heater duct loose, which was causing the noise. Fastened components, reassembled, and turned unit on. Dryer operating properly at this time. Vent was clean"

Near S Chaparral, Burnet, TX 78611
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replace upper rack rails and pump for dishwasher. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Montagna Cove, Austin, TX 78734
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIC18PNZS0 arrived on site to diagnose an ice machine that will not turn on. Tested unit and found external drain pump failed causing unit not receive power. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Kidd Ln, Austin, TX 78734
Steve C.

Steve C.

REFRIGERATOR GE GSE25HGHBHBB Arrived on site for the unit has excessive frost build up in the freezer. Tested the unit and found the freezer gasket is warped. Unit is freezing and cooling properly. Will need to order the freezer gasket.; ordrng 1 Wr24x20455 (gasket)

Near Westwood Dr, Killeen, TX 76549
Robert J.

Robert J.

DISHWASHER WHIRLPOOL GU1200XTLS2 Arrived on job for complaints of not washing. Found Control damaged. Replaced control and test. No leaks detected

Near Curva Bonita Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of warm temperature in refrigerator. At the time temperature normal,customer said they unplugged for about a minute and the temperature returned to normal. Replaced control. No leaks detected"

Near Fairway, Kyle, TX 78640
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that the detergent remains in the dispenser at the end of the cycle. I found detergent in the bottom of the tub when I arrived. I ran diagnostics and found the fill valve humming but no water was entering the machine. I found the installers didn’t turn the wall valve on. I turned the valve on and ran the diagnostics cycle. The unit is working as designed. I checked the unit for water leaks and there were none present. All water connections were dry at the time of service. I went over use and care of the machine with the customer. Call complete.

Near Twisted Trees Cove, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer with an F5E3 error code. I found a different model and serial than what was dispatched. I Skyped the office. Selina gave the go ahead to repair the unit. I verified the error code in diagnostics. I tested the main control and both test passed. I replaced the door latch and tested the unit on manual door lock and the locked opened and closed as designed. I ran test 51 and all test passed. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Co Rd 270, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL LSR6332KQ0 Arrived onsite for the washer that will not drain or spin. I found the lid switch open because the switch housing had separated from age. I replaced the lid switch and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lee Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator that is leaking water out of the center drawers all the time. I found the drip pan had frozen over not allowing the water to go down the tube during defrost and fill up the bottom of the RC until it was coming out of the doors. I found a large air gap causing a warm air leak where the drain tube attached. I cleared the tube and sealed up the air gap. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Milan Meadows Drive, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBS104ESS00 "Arrived on job for complaints of no power. Check fuse,good, control has 120v in but not out. Part not showing as available office to schedule. ; ordrng 1 WPW10591452 (cntrl-elec)"

Near Lone Man Mountain Rd, Wimberley, TX 78676
Paul R.

Paul R.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer that will not spin. Mr stated the unit goes into rinse and try’s to rinse but then goes back to wash instead of spin. I checked stored error codes and found an F8E1. I ran diagnostics and found the cold side of the fill valve hardly letting any water in. I checked the inlet screen and found some debris in the screen. I cleaned the screen out and tested the unit again with the same results. I changed the valve and retested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Ranch Rd, Leander, TX 78641
Robert J.

Robert J.

RANGE GE JBS55DM5BB Arrived on job to replace switch. After replacement of parts found other switch needs replacement as well. Customer request after noon.; ordrng 1 WB24T10146 (range surface elemen)

Near Regina Dr, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leaking ice maker, removed all frozen water from RF and Ff, R&R inlet valve and ice maker and tested good no leaks on site"

Near Westinghouse Rd, Georgetown, TX 78626
Tyler B.

Tyler B.

OVEN JENN-AIR JMW3430HP00 "Arrived on site for stuck key error, not allowing any use of unit, unit will need new console, console is high priced and customer is going to call Jen air in hopes of a concession.

Near Fish Spear, Georgetown, TX 78628
Joseph C.

Joseph C.

DRYER WHIRLPOOL MEDX655DW1 "Arrived on site for “unit not starting, again” complaint. Inspected unit and found start button broken free from mounting. Reinstalled start switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Capadocia Cove, Austin, TX 78727
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Found the sump previous install damaged. ; ordrng 1 WPW10671941 (pump&motor)

Near Via Valmonte, Buda, TX 78610
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )

Near Didgeridoo Trail, New Braunfels, TX 78132
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to check unit for no ice production, Mrs informed if she resets the power to unit it will start making ice for about week, I checked icemaker error codes and unit had zero error codes, at the time of service ice box fan was not running, I was able to get fan to run in service test and it remained on after exiting service test, also found icemaker fill tube freezing, I did speak with techline and they recommend to replace interface controlR

Near Kinney Ave, Austin, TX 78704
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to check unit for no ice production, Mrs informed if she resets the power to unit it will start making ice for about week, I checked icemaker error codes and unit had zero error codes, at the time of service ice box fan was not running, I was able to get fan to run in service test and it remained on after exiting service test, also found icemaker fill tube freezing, I did speak with techline and they recommend to replace interface controlR

Near Kinney Ave, Austin, TX 78704
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “filling, but not washing” complaint. Inspected unit and found power connection, at motor, loose. Reinserted connection into pump motor. Tested unit three times. All three times, it worked without a hitch. Unit is performing as designed. No leaks detected, at time of service."

Near Partridge Bend Dr, Austin, TX 78729
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for actuator replacement, replaced actuator during test found the cam broken as well, ordering cam and called in office to put on my route for next day. No leaks on site ; ordrng 1 W10721967 (cam)"

Near Kingsburg Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS586FIEM04 "On site for “noisy operation” complaint. Inspected unit and found tape, on evaporator fan scroll to be overlapping gasket. Removed tape from gasket area and installed tape on new fan scroll. Reassembled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Aldrich St, Austin, TX 78723
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7800XW2 "Arrive do. Sore for complaints of pound noise and leaking, found water and gresse residue on unit and floor indicating failed seal causing bearing to go out. Needs new outer tub ASSY with driveshaft. Need CNOTE part auto and CNOTE office reschedule. No leaks on site, advised not to use unit; ordrng 1 W10193886 (tub outer)"

Near Sapphire Loop, Round Rock, TX 78681
Steve C.

Steve C.

WASHER GE WJSR2070B4WW Arrived on site to replace the agitator and agitator coupling. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near County Rd 4709, Kempner, TX 76539
Steve C.

Steve C.

DISHWASHER GE GHDT108V55WW Arrived on site to replace the lower spray arm. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Fm 963, , TX 78608
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"

Near Mary Preiss Dr, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"

Near Mary Preiss Dr, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"

Near Mary Preiss Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to test unit for door being damaged. Found door damaged will need to order new door. Ordering new door black W11247223. Office to reschedule ; ordrng 1 W11247223 (DOOR BLACK )

Near Peccary Drive, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to inspect built in refrigerator with ice build up in the fc section. Upon further inspection, found gapping in the cabinet liner area at the top of the fc section and using manufacturers approved silicone, I sealed the gapping all around the opening of the fc section. Found a small gap in the gasket and tech JS using his heat gun corrected the gap. Found no other issues with the unit at this time. No water leaks observed during service, job completed."

Near Grand Oaks Loop, Cedar Park, TX 78613
Arthur B.

Arthur B.

DISHWASHER GE GDF510PGJ0BB "Arrived to remove and replace control on dishwasher due to not starting. Removed bottom and removed control. Installed new replacement. Reassembled and tested unit. Unit now fills,washes,drains and heat as intended. All water connections were dry at time of service."

Near Emerald Gate Dr, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFC2089BEP00 Arrived onsite for customer complaint of icemaker on french door refrigerator making too much ice. Found ice maker bail arm was not fully secured on ice maker. Properly installed icemaker bail arm to icemaker. Icemaker will now stop making ice when full. No other issues found. All water connections were dry at time of service.

Near River Edge Dr, Belton, TX 76513
Diego G.

Diego G.

COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete

Near Trophy Point, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete

Near Trophy Point, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete

Near Trophy Point, New Braunfels, TX 78132
Joseph C.

Joseph C.

MICROWAVE GE JE1860WH03 "Arrived on site for “intermittent heating” complaint. Inspected unit and found burn spots all over interior of cabinet. Will need black and white paint. Will need capacitor and diode, as well. Office will need to set return schedule, due to paints being parts research. ; ordrng 1 PARTSRESEARCH (CAVITY PAINT (WHITE)) and 1 PARTSRESEARCH (CAVITY PAINT (BLACK)) and 1 WB27X10107 (diode (EXPART)) and 1 WB27X11033 (capacitor)"

Near Amber Dawn Ct, Manor, TX 78653
Derek S.

Derek S.

DRYER WHIRLPOOL WED92HEFW "Arrived on site and replace the drum due to dent causing mechanical failure, replaced lid due to dent, was able to adjust the bulkhead, unit is working as designed, dryer and duct free of lint at the time of service"

Near Totovia Dr, Del Valle, TX 78617
Derek S.

Derek S.

DRYER WHIRLPOOL WED92HEFW "Arrived on site and replace the drum due to dent causing mechanical failure, replaced lid due to dent, was able to adjust the bulkhead, unit is working as designed, dryer and duct free of lint at the time of service"

Near Totovia Dr, Del Valle, TX 78617
Derek S.

Derek S.

DRYER WHIRLPOOL MGDC215EW2 "Arrived on site to repair unit for not turning on, I found wall outlet had 0 volts, tripped breaker, I checked unit and found coins unit, removed the coins and verified operations, found house gas supply turned off, informed Mrs, unit is working as designed, dryer and duct free of lint at the time of service"

Near Players Path, Austin, TX 78747
Derek S.

Derek S.

DRYER WHIRLPOOL MGDC215EW2 "Arrived on site to repair unit for not turning on, I found wall outlet had 0 volts, tripped breaker, I checked unit and found coins unit, removed the coins and verified operations, found house gas supply turned off, informed Mrs, unit is working as designed, dryer and duct free of lint at the time of service"

Near Players Path, Austin, TX 78747
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived on site to repair unit for not cooling, found the evaporater motor defective not running covered in ice, replace motor and thermistor, cleared out all the ice, verified motor turned on, no water leak present at the time of service"

Near Locke Ln, Austin, TX 78704
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived on site to repair unit for not cooling, found the evaporater motor defective not running covered in ice, replace motor and thermistor, cleared out all the ice, verified motor turned on, no water leak present at the time of service"

Near Locke Ln, Austin, TX 78704
Derek S.

Derek S.

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site and replace the heater in control verified operations no water leaks present at the time of service

Near Dulce Ln, Austin, TX 78704
Derek S.

Derek S.

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site and replace the heater in control verified operations no water leaks present at the time of service

Near Dulce Ln, Austin, TX 78704
Derek S.

Derek S.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site and replaced the console and harness due to intermittent touch operations, Mrs informed that unit takes long to dry clothes, I informed her that when the unit does not vent correctly, moisture will accumulate on the interface and cause it to not work as designed, will need to have house duct professionally cleaned, dryer free of lint at the time of service ."

Near Berkman Dr, Austin, TX 78723
Derek S.

Derek S.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site and replaced the console and harness due to intermittent touch operations, Mrs informed that unit takes long to dry clothes, I informed her that when the unit does not vent correctly, moisture will accumulate on the interface and cause it to not work as designed, will need to have house duct professionally cleaned, dryer free of lint at the time of service ."

Near Berkman Dr, Austin, TX 78723
Brandon C.

Brandon C.

RANGE GE JGP970SEK2SS "Arrived on site for customer complaint of unit sparking on its own. I could not get unit to reproduce problem, I instructed customer on proper cleaning of unit at switches. Tested good."

Near Running Water Way, Austin, TX 78737
Joseph C.

Joseph C.

RANGE JENN-AIR JGRP548WP01 "Arrived on site for “F1E1 error code” complaint. Inspected unit. Checked voltages, at P6 connector and found them to be below 14VDC. Removed and replaced appliance manager. Tested unit to preheat temperatures, twice. Unit is performing as designed. No leaks detected, at time of service."

Near E 49th St, Austin, TX 78751
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site , replaced valve and supply line ( customer supplied ) . Tested dispenser , no water leaks detected at time of service . Job complete"

Near Wind Tree Ln, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site , replaced control board . Unit is now responding via touch pad . Unit is fully functioning . No water leaks detected at time of service . Job complete ."

Near Maple Leaf Trail, Elgin, TX 78621
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not starting . Found washer was starting , ran diagnostics 2 times . No error codes and unit ran both cycles complete . After talking some more with customer found they were having intermittent latch errors . Replaced latch . Tested unit again , all checked normal . No water leaks detected at time of service . Job complete ."

Near S Shore Rd, Bastrop, TX 78602
Derek S.

Derek S.

DRYER WHIRLPOOL WED7500GW0 "Wrong part ordered, received a plastics housing, need facia, notifed office; ordrng 1 W11124268 (FACIA CHROME SHADOW)"

Near Beverly Rd, Austin, TX 78703
Derek S.

Derek S.

DRYER WHIRLPOOL WED7500GW0 "Wrong part ordered, received a plastics housing, need facia, notifed office; ordrng 1 W11124268 (FACIA CHROME SHADOW)"

Near Beverly Rd, Austin, TX 78703
Scott  M.

Scott M.

WASHER GE GTW680BSJ0WS "Arrived on site for washer not draining . Found drain pump had failed completely . Mototrwas very hot and just humming. Ran diagnostics all checked good . No water leaks detected at time of service . Job complete ."

Near Moku Manu Dr, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for customer complaint of unit not making ice. Found ice box was 25 degrees, freezer product was 16 degrees, found freezer not going into defrost due to open bi-metal. Returning tech to install fan with wire harness that includes bi-metal, then test defrost in diagnostic mode before installing control board. Ordering wire harness and control. ; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"

Near Prairie Dawn, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site for unit not cooling. Diagnosed unit not entering defrost cycle. Ohmed heater good,replaced main control and installed plastic thermistor to suction line. Powered unit on checked air flow checked frost pattern good."

Near Reicher Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS27CXMS2 "Arrived on site for no,water from dispenser. Found water filter not fully inserted to housing. Installed filter fully into housing tested water dispenser unit working as designed."

Near Josh Ln, Austin, TX 78730
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator that the light and alarm cuts off when the door is still 1 3/4” open. Mr was concerned about the left RC door. I explained to mr that they advised shutting the left door first. I explained that the right door would close itself but the left door if not closed or let go of from the 90 degree angle would not completely close because of the friction created by the mullion. I changed the switch since it was a different style and the results were the same. The unit is working as designed. Call complete.

Near Oakwood Blvd, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for leak at evaporator that was recently replaced. Per tech support (7723232348) will need to replace evaporator. Removed faulty evaporator assembly,installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under file 7723232348; ordrng 1 CNOTE (THIS 2ND REPAIR IS COVERED UNDER FILE#7723232348)"

Near Pendleton Ln, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrivedon site for low water pressure at dispenser. Replaced housing again per manufacturer recommendation. This did not change the water pressure because The water filter is the problem. Customer will replace water filter. All water connections are dry.

Near De Soto Loop, Round Rock, TX 78665
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT970SAHV0 "WDT970SAHV0 Arrived to instal both the control and sump assembly . After R/R parts, I checked the unit for proper operation. Unit operated as designed. No leaks observed during service test."

Near Williams Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator that is making a noise like a slipping fan belt. I found the condenser fan motor causing the noise from the bushings going bad. I also found a lot of frost build up in the ice chute from the ice door not fully closing and sealing. Ordering 2EA. WR02X10098 REFRIGERATOR GROMMET, WR60X10220 REFRIGERATOR CONDENSER FAN MOTOR, WR60X10207 BLADE COND FAN ASM, WR17X11653 REFRIGERATOR DISPENSER DOOR FLAP - BLACK, WR02X10585 SPRING RECESS DOOR, & WR17X10706 CRANK DOOR RECESS. RS for Mon 10/29.; ordrng 2 WR02X10098 (REFRIGERATOR GROMMET)s and 1 WR02X10585 (SPRING RECESS DOOR) and 1 WR17X10706 (CRANK DOOR RECESS) and 1 WR17X11653 (REFRIGERATOR DISPENSER DOOR FLAP - BLACK) and 1 WR60X10207 (BLADE COND FAN ASM) and 1 WR60X10220 (REFRIGERATOR CONDENSER FAN MOTOR)"

Near Gentle Winds Ln, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER GE PDW7880P00SS "Arrived onsite for the dishwasher with the door not sealing properly and leaking water. I found the left side receiver part of the hinge with broken spot welds that caused the door to fall and crack the front part of the tub, damage the inner door, and damage the lower tub seal. Ordering C-NOTES, WD08X10075 SEAL SHORT BOTTOM DOOR, WD31X10099 DISCONTINUED (INNER DOOR). I advised the customer not to use the machine because it will leak water in the condition it’s in.; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR THE TUB.) and 1 WD08X10075 (SEAL SHORT BOTTOM DOOR) and 1 WD31X10099 (DISCONTINUED (INNER DOOR))"

Near Agave Loop, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Arrived on site to diagnose a refrigerator that is not cooling properly. No to defrost failure caused by shorted control board and drain tube assembly needing to be installed on unit due to clogged evaporator drain. ; ordrng 1 W10619951 (drain tube) and 1 WPW10503278 (refer elect cont brd)

Near Wisterwood St, Austin, TX 78729
Jerry C.

Jerry C.

DISHWASHER FRIGIDAIRE FGID2466QF4A FGID2466QF4A Arrived to inspect no power. The unit showed “42” and would not accept any commands. The service manual did not list that as a valid error code and I quoted the customer for the control

Near Portsmouth Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "ED5VHEXTB01 Arrived to inspect no ice. I found the inlet for the ice maker was frozen over again and the internal elbow would require replacement due to it spraying and causing the water to freeze repeatedly. Per notes from the manufacturer, the 90 degree elbow is foamed in and cannot be replaced. Office to contact extended warranty to inform after verifying notes I left within SDQuickPic. No leaks observed during service."

Near Co Rd 234, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 The customer is not home. Via the phone she told me the freezer light switch is not working. We will order the switch and return Tuesday per her request. She is also asking for p.m. She said she was aware of the 3 to 6 timeframe and that’s what she would like to have. I told her we would request p.m. and I would put notes that she wanted 3 to 6 PM but we were not able to guarantee that.; ordrng 1 WP12466115SP (light switch)

Near Hidden Springs Path, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and found stuck switch. Restored switch function. Also leveled unit feet. All operating as designed after repair. No leaks. Advised customer on use and care.

Near Lyndon B Johnson St, Manor, TX 78653

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