Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8244 customer reviews

Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Kevin B.

Kevin B.

Arrived on site and found a van lights are constantly on, sent oven into diagnostics and found under oven light door is registering as closed and load is showing off. Spoke with Jenn air tech line SR7721824324 Kathy, she has an internal notation that this is a Software issue they are aware of but currently there is no fix available. A service pointer to correct the problem will be released sometime in the future.

Near E Evans Rd, San Antonio, TX 78266
Steve C.

Steve C.

Arrived on site for the unit control panel started to smoke. Removed the control panel and found the control has shorted and melted. Called Whirlpool Sr#7721824192 Andrew and advise safety will contact customer. All water connections were dry at the time of service.

Near Andele Way, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for improper operations. Tested all functions and all working properly. There were no water leaks. Instructed customer to let us know if any other issues arise.

Near County Rd 120, Marble Falls, TX 78654
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced adjuster and leveled the unit, everything tested good. Collected 129.89 on check.

Near South Bay Ln, Austin, TX 78739
Lou S.

Lou S.

arrived on site to inspect noisy dryer. Upon inspection, I turned the drum and found that the unit was making an extremely loud metal to metal grinding noise. I removed the top of the unit and found that the control bracket was missing a screw and it was resting on the outer portion of the drum and was causing the grinding sound. I replaced the screw and set the bracket back in place and tested the unit and the unit operates as designed. No lint observed during service.

Near Brave Face St, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for Noisey operation and no cool condition. Turned breaker back on to power up unit. All operations started up now normal. All water connections were dry.

Near Hwy 1869, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, I replaced drain pump, unit tested good. Also found a kink in the drain line that was preventing a good flow. Collected 108.24 on cc

Near Austral Loop, Austin, TX 78739
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the outer door glass and door gasket. Installed an installation strip as advised in a service pointer. Tested unit and unit tested good. Advised customer of my work. No gas leaks detected during service.

Near Brenham Ln, Leander, TX 78641
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike C.

Mike C.

Whirlpool microwave WMH32517AS1 Arrived to check unit for not heating. Found 122 volts at high voltage transformer input side. Found capacitor and diode have shorted out the magnetron. Installed new capacitor, diode and magnetron, checked operation and unit checks good. MW140 $159.99 - Magnetron $149.97 - Capacitor $67.65 - Diode $45.64

Near Pedernales Falls Dr, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for knocking noise, found hot and cold water hoses swapped on back of unit, when valve turning on and off hoses hitting back of machine. All parms checked good, all water connections dry. Customer will swap hot and cold. Customer needed to pick up kids. No abnormal noises no errors. All operations normal.

Near Catalpa Ct, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for inspection of unit that caught on fire. Found that the entire control panel area was charred from fire that happened in left side of the control board. Control panel 4451063 is discontinued. Main control board 4448869 is discontinued. The entire wire harness for both units would have to be replaced. Due to heat it appears that the wave guide got damaged and that is not a replaceable part. My opinion is that this unit is not repairable and I would be afraid that every electrical component in both unit would have to also be replaced as it is still not for certain which part caused fire. This unit also caught house cabinet on fire as well. The customer has expressed that they could never trust this unit again.

Near Tarbet Trail, Horseshoe Bay, TX 78657
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Dona W.

Dona W.

Arrived on site for fridge drawer not shutting because of ice build up, defrosted full evap, replaced evap cover with new screws on top, installed wire harness. Verified temps unit checked ok, customer to monitor, all water connections dry.

Near Beachcomber Dr, Morgan's Point Resort, TX 76513
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling. Upon inspection, I found that the evaporator cover had ice buildup on it. I was able to get the Evap cover off to inspect the Evap coil and found a large amount of ice buildup on the coil. I advised the customer that they would need to defrost the unit before I could go any further with service. I had the customer sign a waiver and advised the customer to put several towels down around the unit due to water spillage. Also advised the customer to use a wet/vac to vacuum up as much water as they could to protect their floors. Office to order Evap cover and return service is scheduled for 04/26/18 CS. I will return with RC Thermistor. No water leaks observed during service.

Near Abbot Cove, Volente, TX 78641
Luis M.

Luis M.

Refrigerator-installed water line to unit

Near Big Brown Drive, Austin, TX 78737
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning dishes, found power getting to wash motor, found bad wash motor. I replaced sump, unit tested good, water lines were dry at time of service.

Near Sea Hero Place, Austin, TX 78737
Thomas L.

Thomas L.

Removed and replaced fresh food section door due to surface rust with permission of factory. All water connections were dry.

Near Quail Trail, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KUDC10FXSS4 kitchenaid dishwasher Control-198.42 wire harness-115.30 arrived on site to test unit for smoke and arching coming from control panel. Found control caught on fire and melted harnes where power goes into control. Will need harness and control to repair unit. Sw approved 5/1

Near West Ave, Austin, TX 78705
Connor M.

Connor M.

KSGG700ESS0 kitchenaid range Cooling fan-105.61 labor-169.99 arrived on site to test unit for not baking giving error code of cooling fan too slow. Diagnosed bad cooling fan. Replaced cooling fan and checked all function. Unit working properly at time of service.

Near West Ave, Austin, TX 78705
Daniel  A.

Daniel A.

WFW95HEDC0 Washer not advancing certain cycle. Ran diagnostic. Error code F1E1. ACU corrupted. Replaced ACU. checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Verde Trce, Bulverde, TX 78163
Daniel  A.

Daniel A.

MHW3505FW1 Not washing/drain pump on continuously. Diagnostic error for no fill long fill. Verified no pressure hose/hot -cold incoming water. Replaced pressure sensor b normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near Verde Trce, Bulverde, TX 78163
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, also cleaned out drain line, unit tested good.

Near Lipan Apache Bend, Spicewood, TX 78669
Lou S.

Lou S.

arrived on site to inspect oven not heating. Customer advised that she turned the unit on preheat at 350 degrees and when she came back to put food in, the unit was still at 100 degrees. I placed unit in bake mode at 350 degrees and checked the Ignitor. The Ignitor never engaged. I checked ohms at the Ignitor and it was open. I installed an Ignitor and tested the unit and the unit operated as designed. No gas leaks detected during service.

Near Prize Oaks Dr, Cedar Park, TX 78613
Luis M.

Luis M.

Refrigerator-installed update fresh food evaporator,compressor and filter drier

Near Wingreen Loop, The Hills, TX 78738
Joseph C.

Joseph C.

WDF330PAHS1 I’ve done site for “wash cycle not working” complaint. Inspected unit and found water supply valve shut off. Cut water on and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Abbey Glen Ln, Austin, TX 78753
Robert J.

Robert J.

WFG505M0BS2 Whirlpool has range

Near E Fm 150, Kyle, TX 78640
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit leaking profusely from door, found leveling legs were low. Raised legs. also found crack on left and right hand side of inner door, latch is broken off of UI side, will need latch kit, and UI and inner door. Water connections are dry. Has been leaking for a couple months, customer has still been running, took pictures of flooring. May need authorization. Leaking stopped once legs were leveled. Erika assisted with parts office will need to reschedule.

Near N Beal St, Belton, TX 76513
Dona W.

Dona W.

Kesha file#7721815050, spoke with tech line. No errors heater ohms correctly, voltage good from control to element. Incoming water temperature 126degrees. Rinse aid has been turned up to 3. All operations are working correctly at this time. Discussed with techline that customer needs to run water prior to starting load, if delayed always purge water before running. Per customer dishes are clean but not all are dried. Did not feel as though it was hot enough inside and dishes did not feel hot. All water connections dry.

Near N Beal St, Belton, TX 76513
Lou S.

Lou S.

arrived on site for dishwasher with error code F2E2. Upon inspection, I attempted to place the unit into diagnostics, but the unit would not respond. I disconnected the UI from the main control and turned the power source on and the units drain pump activated. I reconnected the UI to the control and still had no operation. Office to order UI and schedule return service. I will return with the main control on next service date. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for washer not draining, I found broken lid switch, replaced lid switch, unit tested good. Water lines were dry at time of service.

Near W Hwy 290, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site for refrigerator/freezer not cooling. Upon further inspection, I found that the freezer coil had not frost pattern. I felt the compressor and it was cold to touch. I verified ohms to the compressor and verified ohms to the start device and found that the wiring was not correct. I corrected the wiring and tested unit and the unit tested good. Unit began to cool as designed. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Connor M.

Connor M.

MAV2755AWW may tag washer Arrived on site to test unit for not working. Fiund unit not operating on any cycle. Found if plug is pushed at a certain angle while plugged into outlet unit would come on and operate as designed. Instruct customer on having outlet replaced by an electrician. No leaks detected.

Near Bierce St, Austin, TX 78701
Connor M.

Connor M.

WFG530S0ES1 whirlpool oven Arrived on site to test unit for gas smell when not in use. Insoected all connections. Unit has already been bubble soaped by plumber. All connections checked fine visually. Tunred gas on and was unable to smell it until unit was moved. Gas line connected to range is slightly too short, causing tension to be put on it when moved. With out proper instrumentation i am unable to accurately locate leak. My guess would be related to the short gas line. If gas line is the root of cause it will need to be replaced by rhe builder as it is not considered part of the appliance. Instruct customer on cintacting gas company to have leak diagnosed with correct tools.

Near Rainey St, Austin, TX 78701
Mike C.

Mike C.

Whirlpool oven WOS51EC0AS04 Arrived to find unit not making any sound when making selections. Found user interface bad on unit. Installed new user interface and checked operation, checked good.

Near Lime Creek Rd, Cedar Park, TX 78613
Steve C.

Steve C.

Arrived on site for the unit will not turn on. Tested the unit and found the control is shorted. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Business 190, Copperas Cove, TX 76522
Paul R.

Paul R.

KitchenAid Range Model KSGG700ESS1. Arrived onsite for the range that started smoking real bad when the oven was started and it’s coming from around the convection fan. I tested the oven and it is no longer smoking. I suspect that there was an extra amount of oil inside the cavity causing the issue. I removed the lower panel and the fan cover to make sure there was no packing in either place. The unit is working as designed. Call complete.

Near Sweetwater Trail, Austin, TX 78750
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for door out more on the left than the right, replaced outer oven door glass and frame glass and all checks good, control panel not needed, all checks good call complete, see pic. Instructed customer door will pull in more ounce they have had enough uses and it compresses gaskets more.

Near Tasmanian Tiger Trace, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for door out more on the left than the right, replaced outer oven door glass and frame glass and all checks good, control panel not needed, all checks good call complete, see pic. Instructed customer door will pull in more ounce they have had enough uses and it compresses gaskets more.

Near Tasmanian Tiger Trace, Austin, TX 78728
Luis M.

Luis M.

Refrigerator-installed new icemaker

Near High Plains Trail, Spicewood, TX 78669
Daniel  A.

Daniel A.

WCG97US0DS00 Center burner irregular flame. Yellow flame. Not burning properly. Inner and outer orifice reverses on center burner. Corrected orifice position. Normal operation after service. Verified proper ignition/flame

Near Patty Dr, Canyon Lake, TX 78133
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for no operation, found thermal fuse, element, cutoff, thermistor, all checked good. Incoming power is correct. Timer is not sending voltage to motor or heater contacts are open. Erika assisted with parts and reschedule date. Dryer ducting clean.

Near Cedar Cove Spur, Belton, TX 76513
Connor M.

Connor M.

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for leaking during wash. Found evidence of suds issue. Customer showed me video of unit during leak and inside was inundated with suds. Instruct on proper use and care. Unit working properly at time of service.

Near Boulder Run, New Braunfels, TX 78132
Steve C.

Steve C.

Arrived on site for the unit door is stuck and has error code f5e3. Tested the unit and found the door latch will make constant ticking noise. Found the latch is defective. Replaced the latch and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Conder St, Killeen, TX 76541
Steve C.

Steve C.

Arrived on site to replace the valve due to not filling up with water. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Conder St, Killeen, TX 76541
Thomas L.

Thomas L.

Removed and replaced kinked outlet, drain hose. Unit now tests properly with no water leaks.

Near FM3405, Georgetown, TX 78633
Robert J.

Robert J.

NED4655EW0 Amana dryer

Near E Fm 150, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for fridge getting to 50 degrees, replaced door that was warped. Ran water through unit, verified no leaks. Thermistor checked good on ff evaporator. All operations checked good. Frost pattern looked good, customer had unit unplugged. Verified all water connections dry. Instructed customer to wait 24 hours before loading with food.

Near S Howe St, Lampasas, TX 76550
Nathaniel B.

Nathaniel B.

Model MVWC565FW0, Arrived on call for water level to low, found that on bulky unit is doing a deep water wash water is filling 4 inches bellow the inner rim of the inner tub which is correct amount of fill, found no error codes, found that customer was washing to large of comforters, instructed customer anything larger than a non bulky comforter will need to be taken to a laundry mat, gave customer instruct on soap usage and loading and cleaning of the washer, all checks good, no parts needed, call complete, hot and cold water are dispensing as they should.

Near Alta Vista Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MVWC565FW0, Arrived on call for water level to low, found that on bulky unit is doing a deep water wash water is filling 4 inches bellow the inner rim of the inner tub which is correct amount of fill, found no error codes, found that customer was washing to large of comforters, instructed customer anything larger than a non bulky comforter will need to be taken to a laundry mat, gave customer instruct on soap usage and loading and cleaning of the washer, all checks good, no parts needed, call complete, hot and cold water are dispensing as they should.

Near Alta Vista Dr, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site for dishwasher arm fallen off. Upon inspection, I found that the upper wash arm was broken and needed to be replaced. I inspected the manifold and found that it was good. I installed a new upper wash arm, tested the unit and the unit operates as designed. No water leaks observed during service.

Near Hillrose Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect microwave display. Upon further inspection, I could not reduplicate the issue; however, I inspected the control and found that the display ribbon was not seated correctly. I reseated the ribbon and tested unit and unit tested good. Job completed.

Near Hillrose Dr, Leander, TX 78641
Lou S.

Lou S.

Near Hillrose Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for poor washing results. Customer told me dishes aren’t clean and she feels no heat after cycle. Found 2 fault. Does storeD. One for poor drain and one for no heat. Ran diagnostics and heater did work properly, 8 amps. Also found drain motor working properly. F8e1 F7e1 were codes. Reset control via diagnostics and error code F7e1.all operations are now normal. All water connections were dry.

Near Colorado River Rd, Georgetown, TX 78633
Robert J.

Robert J.

Whirlpool microwave WMH32519CB0 replacement of magnetron

Near New Bridge Dr, Kyle, TX 78640
Mike G.

Mike G.

EL7ATRRKS01, Arrived on site to install UV dryer and access valve after repair pulled a vacuum on system and unit Held vacuum put 4.1oz of 134a and checked for leaks and no leaks found at time of srv... and unit is starting to cool unit checked fine at this time....

Near Knottingham Dr, Waco, TX 76712
Mike G.

Mike G.

EL7ATRRKS01, Arrived on site to install UV dryer and access valve after repair pulled a vacuum on system and unit Held vacuum put 4.1oz of 134a and checked for leaks and no leaks found at time of srv... and unit is starting to cool unit checked fine at this time....

Near Knottingham Dr, Waco, TX 76712
Clif L.

Clif L.

Whirlpool refrigerator WRT311FZDM00. Arrived on site to diagnose a refrigerator that is condensating in the fresh food section. Tested unit and found during installation of doors were reversed and door seals were not reshaped to accommodate for hinge position change. Reshaped seals using applied heat. Tested unit and found all is functioning properly at this time. No water leaks were found at time of service.

Near Payne Ave, Austin, TX 78757
Jonathan  S.

Jonathan S.

Whirlpool dryer. Clumping clothes together and not drying.

Near Vilamoura St, Pflugerville, TX 78660
Brandon C.

Brandon C.

Arrived on site for unit not heating, found bacteria-stat, I replaced cut off kit, unit tested good. Collected 245.85 on check. Instructed customer to have vent cleaned.

Near Hachita Dr, Austin, TX 78749
Lou S.

Lou S.

arrived on site for noisy washer. I placed the unit into diagnostic mode and the unit tested good. Ran manual test mode for high spin and found that the unit made a noise as if something was inside the tub. Stop test mode and checked inside the tub and found a penny in between the impeller and the basket. Removed the penny and tested unit again in manual mode on high spin and could not duplicate the noise. Advised customer of my findings. No water observed during service.

Near Cypress Creek Road, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no heat, found timer not sending voltage. Replaced timer, verified temperatures, unit checked good. Dryer ducting clear.

Near Quail Point Dr, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for no cool conditions, found shorted defrost heater, open bimetal. Replaced defrost heater, bimetal and control, verified frost pattern is good. Temperatures dropping in fridge and freezer, airflow good to fridge side. Instructed customer to wait 24 hours for full cool before loading with food. All water connections dry.

Near Scott Dr, Copperas Cove, TX 76522
Luis M.

Luis M.

Refrigerator-replaced compressor

Near Shadywood Dr, Austin, TX 78745
Robert J.

Robert J.

W5CE3024XS00 Cooktop replacement of glass top

Near Ferrystone Glen Dr, Austin, TX 78617
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, pantry control, UI, damper and evaporator cover. Also found that there was a 1/8 inch gap between the drain tube and the chassis. I used manufacturer approved silicone and sealed the gap. Tested unit and unit tested good. No water leaks observed during service. Customer had defrosted unit prior to service.

Near Lime Creek Rd, Volente, TX 78641
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site for unit not cleaning or drying checked unit and found 7-1 control turned off heating element checked unit and found that the OWI is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv..

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site for unit not cleaning or drying checked unit and found 7-1 control turned off heating element checked unit and found that the OWI is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv..

Near Carolinda Dr, Waco, TX 76710
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning, found power getting to wash motor, found bad wash motor. I replaced sump unit tested good, water lines were dry at time of service.

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Daniel  A.

Daniel A.

KFIV29PCMS Not cooling/freezing. Refrigerant leak in refrigerator evaporator. Replaced evaporator/compressor. Compressor burnt out. Excessive oil leak. Verified normal operation after service. No refrigerant leaks detected.

Near W Coll St, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no operation. Enter d diagnostics and found F1 failure. Replaced control per tech sheet. Unit tested fine after replacement of control Terri.harmon.atx@gmail.com

Near Co Rd 336, Bertram, TX 78605
Kevin B.

Kevin B.

Arrived on site and found icemaker arm has fallen off removed icemaker and found mounting points are no longer holding arm. Replaced ice maker to correct issue. Quoted for icemaker $129.43 total labor rf360 $159.99. No water leaks from connections at time of service, job complete

Near W Borgfeld Dr, San Antonio, TX 78260
Nathaniel B.

Nathaniel B.

Model WFW92HEFW0, Arrived on call for Front display is not displaying properly, found that when set to towels only customer says display shows 9 hours, not able to repeat symptom, called whirlpool tech line and talked to dave, file number 7721805676, per whirlpool tech line have customer take video if issue returns and start cycle if it shows 9 hours and wait 15 min. And see if it still shows 9 hours, per dave from whirlpool not to install any parts today. Call complete, no water leaks at time of call.

Near Windsor Rd, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFW92HEFW0, Arrived on call for Front display is not displaying properly, found that when set to towels only customer says display shows 9 hours, not able to repeat symptom, called whirlpool tech line and talked to dave, file number 7721805676, per whirlpool tech line have customer take video if issue returns and start cycle if it shows 9 hours and wait 15 min. And see if it still shows 9 hours, per dave from whirlpool not to install any parts today. Call complete, no water leaks at time of call.

Near Windsor Rd, Round Rock, TX 78664
Robert J.

Robert J.

WED7000DW Whirlpool dryer

Near S Lamar Blvd, Austin, TX 78704
Robert J.

Robert J.

Near S Lamar Blvd, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for not completing cycle, found drain pump Impellers not pushing water, units bearings are out, basket is wobbling, grinding on spin heavily. All water connections dry. Instructed customer not to use. Will need front tub, rear tub, seal, basket and pump. Will need authorization and will need two techs two hours. Left skype for office.

Near US-190, Kempner, TX 76539
Kevin B.

Kevin B.

Arrived on site and found several positioners on lower and upper rack have broken off. Replaced and re-connected them as needed and racks are now operating properly. No water leaks from connections at time of service, job complete.

Near Hackney Ln, San Antonio, TX 78260
Thomas L.

Thomas L.

Arrived on site for no ice condition. Started unit to find it was spuing water out of the reservoir. Found the recirculating hose had come off of for recirculating pump. Reinstalled recirculating hose and tested unit. All water connections were dry at the time of service.

Near La Serena Loop, Horseshoe Bay, TX 78639
Steve C.

Steve C.

Arrived on site to replace the valve due to not filling up with water. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Teal Dr, Killeen, TX 76542
Steve C.

Steve C.

Arrived on site for the unit is not draining. Tested the unit and found the garbage disposal cap is still in place. Removed the cap and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Teal Dr, Killeen, TX 76542
Dona W.

Dona W.

Arrived on site for unit not cleaning properly, found uppermost spray arm not attached to cabinet. Reseated unit now spraying correctly. Found dispenser not opening, replaced dispenser unit now opening. Found adjuster racks falling apart. Replaced adjusters and applicable parts with adjuster. Verified unit running to spec all operations checked good. All water connections dry.

Near Pack Ave, Copperas Cove, TX 76522
Kevin B.

Kevin B.

Arrived on site and found dishwasher is in a retail warehouse and there is no available water or electrical connections. Replaced washer motor and inspected drain pump. No water leaks from connections at time of service, job complete

Near US-281, San Antonio, TX 78258
Kevin B.

Kevin B.

Arrived on site and sent unit to wash on diagnostic cycle and all functions are operating properly. Found no high drain loop and corrected drain hose to prevent siphoning into the tub from garbage disposal. Also found incoming water temperature is 108° and recommended raising it to a minimum of 120° in order to effectively break down detergent. Dishwasher is operating as designed, no water leaks from connections at time of service, job complete.

Near Sendero Verde, San Antonio, TX 78261
Luis M.

Luis M.

Redrigerator-door seal issues repaired

Near Trailridge Dr, Austin, TX 78731
Dona W.

Dona W.

Arrived on site for no heat on right front burner, found burned open right front burner. Replaced, verified operations, unit checked good. Infinite switch was not correct part pulled, sent pictures to Shana.

Near Cedar Oaks Cir, Temple, TX 76502
Mike G.

Mike G.

KGRS505XSS05, Arrived on site for unit not heating checked unit and found that the bake ignitor is bad replaced ignitor and checked unit and unit is now heating unit checked fine at this time....

Near Loop Dr, Temple, TX 76502
Mike G.

Mike G.

KGRS505XSS05, Arrived on site for unit not heating checked unit and found that the bake ignitor is bad replaced ignitor and checked unit and unit is now heating unit checked fine at this time....

Near Loop Dr, Temple, TX 76502
Mike G.

Mike G.

WED8000BW0, Arrived on site to install new dryer repair kit checked unit and cleaned out all lent found from unit and checked unit after repair and unit is now working properly unit checked fine at this time.....

Near Buttercup Loop, Morgan's Point Resort, TX 76513
Mike G.

Mike G.

WED8000BW0, Arrived on site to install new dryer repair kit checked unit and cleaned out all lent found from unit and checked unit after repair and unit is now working properly unit checked fine at this time.....

Near Buttercup Loop, Morgan's Point Resort, TX 76513
Mike G.

Mike G.

WTW7000DW1, Arrived on site for unit making a noise when washing checked unit and found that then unit is washing unit will start making a squeaking sound found that the bearings are going out unit will need the gearcase replaced ordering part checked unit for water leaks and no leaks found at time of srv....office will need to call customer to r/s

Near Soules Cir, Bruceville-Eddy, TX 76524
Mike G.

Mike G.

WTW7000DW1, Arrived on site for unit making a noise when washing checked unit and found that then unit is washing unit will start making a squeaking sound found that the bearings are going out unit will need the gearcase replaced ordering part checked unit for water leaks and no leaks found at time of srv....office will need to call customer to r/s

Near Soules Cir, Bruceville-Eddy, TX 76524
Thomas L.

Thomas L.

Arrived on site for improper operation. Found control board is powering up steam valve on all cycles and it is not turning water valve off. Customer doesn’t wish to invest this much in an 8year old dryer. Control $246.30 Work $189.99 Sub $436.29 Tax$ 35.99 Total$472.28

Near Skyline Rd, Georgetown, TX 78628
Robert J.

Robert J.

Refrigerator Whirlpool

Near I-35, Kyle, TX 78640
Luis M.

Luis M.

Wine cooler- replaced condenser fan motor and blade

Near Maravillas Loop, Austin, TX 78735
Mike C.

Mike C.

Kitchen Aid Refrigerator KRSC503ESS00 Arrived to check unit for not dispensing water or making ice. Checked voltage at primary inlet valve and found 120 volts. Found valve not opening. Installed new valve and checked operation, checked good with no water leaks.

Near Santiago Dr, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced defrost sensor assembly

Near Old Baldy Trail, Austin, TX 78737
Joseph C.

Joseph C.

KDTE254ESS1 Arrived on site for “burning electrical smell” complaint. Inspected unit and found power wires, at junction box, to have burned through wire nuts. Performed repairs to wires. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Pasadena Dr, Austin, TX 78757
Dona W.

Dona W.

Arrived on site to replace leaking housing. Replaced housing, filled unit, unit agitated, drained and spun with no leaks. Verified all water connections dry.

Near Trimmier Rd, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model MFF2558VEB1, Arrived on call for unit not cooling properly, installed used test relay prior and left it on the unit prior to leaving location on last call and when got to customers home unit has been running and has not shut off and freezer is 5 degrees and fresh food is 37 degrees and compressor is just warm and compressor is drawing 0.9 amps which is good and compressor windings were less than 1 ohm difference on readings on previous call, per gc senior tech only install cap and start device, sealed system parts not needed, no water leaks at time of call, call complete.

Near Holderness Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MFF2558VEB1, Arrived on call for unit not cooling properly, installed used test relay prior and left it on the unit prior to leaving location on last call and when got to customers home unit has been running and has not shut off and freezer is 5 degrees and fresh food is 37 degrees and compressor is just warm and compressor is drawing 0.9 amps which is good and compressor windings were less than 1 ohm difference on readings on previous call, per gc senior tech only install cap and start device, sealed system parts not needed, no water leaks at time of call, call complete.

Near Holderness Ln, Pflugerville, TX 78660
Luis M.

Luis M.

Test

Near Maggiore Dr, Austin, TX 78739
Luis M.

Luis M.

Refrigerator-replaced icemaker assembly

Near Maggiore Dr, Austin, TX 78739
Lou S.

Lou S.

arrived on site to inspect ice maker not working. Upon further inspection, I found that the water source was turned off. I turned the water on and tested unit. Water began to flow into ice maker, but the unit would not cycle. I removed and replaced the ice maker, tested the unit and the operated as designed. No water leaks observed during service.

Near Harvest Bend Ln, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no heat, found element had fully expanded to heater housing breaking apart. Found open thermal cutoff from where element had arched replaced both cutoff and element, verified temperatures and all functions. Unit is heating and cooling down. Dryer ducting clean good air flow.

Near Jim Ave, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found freezer temperature at 1°. Cycle icemaker and found the unit was not filling with water. Discovered that the icemaker filter was blocked. Remove blockage and everything now works properly with no water leaks.

Near Far West Rd, Horseshoe Bay, TX 78657
Daniel  A.

Daniel A.

WRX735SDHZ00 Excessive frost in freezer. Removed ice/. Verified door rail/slides positioned properly to allow door to close evenly. Normal sealing/door closure. No excessive air entering unit

Near Ridge Meadow Drive, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for oven door needs adjusting, found that door is either tweaked or control panel has screw holes off set to were the left side of the door is out more than the right, will order complete door and control panel and glass frame, skyped office parts and spoke to jordan and will reschedule for 4/27/18

Near Tasmanian Tiger Trace, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for oven door needs adjusting, found that door is either tweaked or control panel has screw holes off set to were the left side of the door is out more than the right, will order complete door and control panel and glass frame, skyped office parts and spoke to jordan and will reschedule for 4/27/18

Near Tasmanian Tiger Trace, Austin, TX 78728
Daniel  A.

Daniel A.

MDB8959SFZ4 No incoming water to dishwasher. Verified inlet valve operation. Corrected float switch position/lever actuator. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service

Near Dove Crossing Dr, New Braunfels, TX 78130
Clif L.

Clif L.

Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer with a broken handle. Found handle clips broke it on top side causing handle not too attached the door panels properly. Replaced door handle and tested unit. Found all is functioning properly at this time.

Near Alameda Trace Cir, Austin, TX 78727
Luis M.

Luis M.

Refrigerator-installed updated fresh food evaporator,compressor and uv drier

Near Ramies Run, Austin, TX 78749
Mike G.

Mike G.

ED5PVEXWS06, Arrived on site to install new bracket checked unit after repair and unit is now disp water and ice checked unit for water leaks and no leaks found at time of srv.... unit checked fine....

Near Briarcrest Dr, Georgetown, TX 78628
Mike G.

Mike G.

ED5PVEXWS06, Arrived on site to install new bracket checked unit after repair and unit is now disp water and ice checked unit for water leaks and no leaks found at time of srv.... unit checked fine....

Near Briarcrest Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Whirlpool gas range model# WEG730H0DS0. Will not bake or broil.

Near Bluffstone Dr, Round Rock, TX 78665
Clif L.

Clif L.

Whirlpool refrigerator WRX735SDBM04. Arrived on site to replace controls for refrigerator. Replaced main control and found user interface also damaged. Replaced user interface as well and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Burnet Rd, Austin, TX 78727
Steve C.

Steve C.

Arrived on site for the unit is not draining. Tested the unit and found the garbage disposal cap is still in place. Removed the cap and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Palmilla Street, Leander, TX 78641
Mike G.

Mike G.

KEBS107SSS00, Arrived on site for unit not heating properly, checked unit temps with unit set at 350* 1st hi temp at 341* and low temp at 326* = 333* recalibrated unit to a +10 and rechecked unit 2nd ho temp at 351* and low temp at 344* = 348* 3rd hi temp at 352* and low temp at 345* = 349* unit checked fine after recalibrating

Near Venus Ln, Georgetown, TX 78633
Mike G.

Mike G.

KEBS107SSS00, Arrived on site for unit not heating properly, checked unit temps with unit set at 350* 1st hi temp at 341* and low temp at 326* = 333* recalibrated unit to a +10 and rechecked unit 2nd ho temp at 351* and low temp at 344* = 348* 3rd hi temp at 352* and low temp at 345* = 349* unit checked fine after recalibrating

Near Venus Ln, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for no heat, found element had split and open thermal cutoff. Replaced element and cutoff, verified unit is heating and cooling down. De longed inside dryer. Airflow checks good. Unit working to spec.

Near Chestnut Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

Arrived on site for the unit is not draining. Removed the drain pump and found a toothpick stuck on the drain pump. The pump is defective due to short. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Maxwell Dr, Leander, TX 78641
Jerry C.

Jerry C.

UXL6048YSS0 Arrived onsite for the vent hood that the fan is not running on. I found the molex connector not plugged into the motors. I plugged in the connector and tested the unit. The unit is working as designed. Call complete.

Near Osceola Trail, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher not draining water, found knock out for garbage disposal was not removed, removed knock out from disposal and filled dishwasher with water and ran drain and know is draining, all checks good, call complete.

Near Rachel Ln, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher not draining water, found knock out for garbage disposal was not removed, removed knock out from disposal and filled dishwasher with water and ran drain and know is draining, all checks good, call complete.

Near Rachel Ln, Round Rock, TX 78664
Clif L.

Clif L.

Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer with a timer tha is not advancing. Found timer motor contact bent causing wiring not to connect. Repositioned bent contact and wired motor properly. Tested unit and found all is working properly at this time.

Near Serene Fleming Trace, Austin, TX 78728
Dona W.

Dona W.

Arrived on site for unit not heating, found open heating element. Replaced element, ran unit to verify operations and that all water connections are dry. Unit checked good.

Near E Ave G, Lampasas, TX 76550
Nathaniel B.

Nathaniel B.

Model WFG515S0ES0, Customer was not instructed by builder that customer instruct not covered, called whirlpool to get pl1, autho. Weeel00epl1, per gina at whirlpool customer service, Arrived on call for temps not correct on oven, had customer preheat oven to 350 degree before arriving at location, cutt in temp is 320 degrees, cutt out temp is 385 which is a average temp of 352 degrees which no calabration is needed., call complete.

Near Angelo Loop, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WFG515S0ES0, Customer was not instructed by builder that customer instruct not covered, called whirlpool to get pl1, autho. Weeel00epl1, per gina at whirlpool customer service, Arrived on call for temps not correct on oven, had customer preheat oven to 350 degree before arriving at location, cutt in temp is 320 degrees, cutt out temp is 385 which is a average temp of 352 degrees which no calabration is needed., call complete.

Near Angelo Loop, Round Rock, TX 78665
Mike G.

Mike G.

WFW97HEDW0, Arrived on site for washer detergent dispenser not working, checked unit and found that the customer has a water softener in the home and unit is set up for hard water and Concentration is set a 5x found that the concentration needs to be set at 2x and set up unit for soft water checked unit and unit is now disp detergent checked unit for water leaks and no leaks found at time of srv....

Near Standing Oak Dr, Georgetown, TX 78633
Mike G.

Mike G.

WFW97HEDW0, Arrived on site for washer detergent dispenser not working, checked unit and found that the customer has a water softener in the home and unit is set up for hard water and Concentration is set a 5x found that the concentration needs to be set at 2x and set up unit for soft water checked unit and unit is now disp detergent checked unit for water leaks and no leaks found at time of srv....

Near Standing Oak Dr, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the middle and lower wash arms. The middle wash arm $38.42 and for the lower wash arm $64.94 and labor/service $139.99... Total $263.43. Customer paid for service fee $108.24 at previous service call and paid remaining balance of $155.19. No water leaks observed during service.

Near Cassidy Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced all door switches unit tested good.

Near Prairie Dawn, Kyle, TX 78640
Connor M.

Connor M.

RTW4516FW roper washer Arrived on site to test unit for not completing wash cyle; stopping after rinse. Found error code for lid lock failure. During diagnsotic cycle found lid lock trying to lock every 8 seconds but not latching. Found bad lid lock. Replaced and tested unit after calibration. Unit working properly. Instruct on proper use and care. No leaks detected.

Near Dittlinger St, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for water not going in to ice maker but is dispensing water at dispenser, found that when opening left hand fresh food door and holding light switch down i emaker then cycled 3 times with out filling, then jumpered l to v and valve entergized, icemaker cycled 3 times with out filling with water or t to h jumpered at icemaker , will need icemaker,, icemaker 102.80, svc/labor rf360 209.99 which = 312.79 plus tax 25.81 which =338.60, customer agreed to est. skyped office parts and no answer office will reschedule with customer.

Near Bellerive Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for water not going in to ice maker but is dispensing water at dispenser, found that when opening left hand fresh food door and holding light switch down i emaker then cycled 3 times with out filling, then jumpered l to v and valve entergized, icemaker cycled 3 times with out filling with water or t to h jumpered at icemaker , will need icemaker,, icemaker 102.80, svc/labor rf360 209.99 which = 312.79 plus tax 25.81 which =338.60, customer agreed to est. skyped office parts and no answer office will reschedule with customer.

Near Bellerive Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF520PADM7 Arrived on call for left upper rail twisted and end falls off, found rail on top left for upper rack is bent and left hand upper rail stop is damaged replaced left hand upper rail and stop and checked operation and all checked good, no water leaks at time of call, call complete.

Near Abigail Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF520PADM7 Arrived on call for left upper rail twisted and end falls off, found rail on top left for upper rack is bent and left hand upper rail stop is damaged replaced left hand upper rail and stop and checked operation and all checked good, no water leaks at time of call, call complete.

Near Abigail Way, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for No operation. The was unit totally nonresponsive. Found unit to have defective touch panel and control. Power in to control but not out of it. Replaced and tested. All operations were normal and all connections were dry. Left home via front door . Customer said he would lock door later. Left home at 4:10 pm. Customer agreed to repairs via phone and will text me his card numbers. 0722

Near Scenic Overlook Dr, Austin, TX 78734
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for broken plasticpieces coming out with ice when dispensed, found that bail arm extension came off the bail arm and got crushed in the crusher, removed all plastic from bin ice bin and icemaker not needed, will order bail arm with extention, skyped offive parts and talked to kristen and will reschedule for 4/24/18, no water leaks at time of call.

Near Mountain View Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for broken plasticpieces coming out with ice when dispensed, found that bail arm extension came off the bail arm and got crushed in the crusher, removed all plastic from bin ice bin and icemaker not needed, will order bail arm with extention, skyped offive parts and talked to kristen and will reschedule for 4/24/18, no water leaks at time of call.

Near Mountain View Dr, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site for dishwasher not heating. Upon further inspection, I placed the unit in diagnostic mode and found that the unit fills with water but the motor does not engage. I advanced through diagnostics and found that the drain pump works as does the heating element. I will return with the control and office to order sump assembly and schedule return service. Office advised of 04/24/18, but customer is not available that day and requested 04/25/18 EB. No leaks observed during service.

Near W Cimarron Hills Trail, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model ET1CHMXKT06, Arrived on call for fresh food section not cooling properly, found drain iced over will need drain probe kit and fresh food door gasket due to deformed and not sealing, skyped office parts and talked to erika and will reschedule for 4/24/18, no water leaks at time of call.

Near Peppermint Tr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model ET1CHMXKT06, Arrived on call for fresh food section not cooling properly, found drain iced over will need drain probe kit and fresh food door gasket due to deformed and not sealing, skyped office parts and talked to erika and will reschedule for 4/24/18, no water leaks at time of call.

Near Peppermint Tr, Pflugerville, TX 78660
Mike G.

Mike G.

WTW5300VW2, Arribed on site for unit will not start at all checked unit and found that the wire harness to the time is not plugged in all the way, plugged in wire harness and checked unit and unit is now starting filling washing and draining and spining checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Vista Valley Dr, Temple, TX 76502
Mike G.

Mike G.

WTW5300VW2, Arribed on site for unit will not start at all checked unit and found that the wire harness to the time is not plugged in all the way, plugged in wire harness and checked unit and unit is now starting filling washing and draining and spining checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Vista Valley Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for no ice condition. Unit was off. Could not get in touch with customer before arrival to turn the unit on turned unit on and watched it make and harvest a beautiful slab of ice. All water connections were dry.

Near Medalist, Lakeway, TX 78734
Mike C.

Mike C.

Whirlpool cooktop WCG51US0DS00 Arrived to have customer explain that the left rear burner has a very large uneven flame. Found burner cap was not centered on burner head. Centered burner cap and checked operation, checked good.

Near Tangle Ridge Ln, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site for refrigerator not dispensing water and not making ice. Upon further inspection, I removed the filter and tested unit and the unit dispensed water and dispensed water into the ice maker chute. Replaced filter and the unit did not operate. Advised customer that the filter is defective. Also checked the rc door making a creaking noise. After removing the door and checking the cam, I installed the door and tested without the items in the door, and the noise stopped. I advised the customer that there is too much weight on the door which is causing the creaking noise. No water leaks observed during service.

Near Big Spring Dr, Cedar Park, TX 78613
Lou S.

Lou S.

Near Big Spring Dr, Cedar Park, TX 78613
Mike C.

Mike C.

Whirlpool dishwasher WDF520PADM7 Arrived to find dispenser door does not open all the way. Found dispenser door spring broken. Installed new dispenser and checked operation, checked good.

Near Limestone Lake Dr, Georgetown, TX 78633
Daniel  A.

Daniel A.

WDF520PADM Not filling with water. Checked inlet valve/float switch. Insufficient water pressure to dishwasher valve. Corrected water pressure. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Woodlawn Ridge, San Antonio, TX 78259
Thomas L.

Thomas L.

Arrived on site and replaced electrically failed wash motor. Tested unit. Operations all normal. Water connections all dry.

Near Cinca Terra Dr, Bee Cave, TX 78738
Thomas L.

Thomas L.

Arrived on site or upper rack not working properly. Found that the upper rack stops were broken. This allowed rack to fall out. Installed new upper rack stops. All operations were normal. All water connections were dry.

Near Cinca Terra Dr, Bee Cave, TX 78738
Connor M.

Connor M.

ED5FHAXSL00 whirlpool refrigerator Start dev-68.51 RF160-169.99 arrived on site to test unit for not cooling in both sections. Found all fans running, lights in cabinet on. Compressor runs for a few seconds then shuts off. Confirmed bad start device/overload relay. Replaced and tested unit. Unit working properly, no leaks detected. Collected balance via cc.

Near Fort Griffin Dr, San Marcos, TX 78666
Connor M.

Connor M.

WOS51EC0AB04 whirlpool cooktop Arrived on site to test unit for potential gas smell when not in use. Did not smell any gas but did smell the chemical used to treat the wood for their cabinetry. Tightened up all connections just in case. Gas company did not detect any gas when inspecting unit. Deemed unit safe to use as designed. No gas leaks found.

Near Fort Griffin Dr, San Marcos, TX 78666
Luis M.

Luis M.

Refrigerator-installed new thermostat

Near Jockey Bluff Dr, Austin, TX 78748
Jerry C.

Jerry C.

WDT720PADM2 Arrived to inspect drying issue. I entered service test mode and found F5E1 stored. I completed service test mode and found all functions present. The customer was not using rinse agent and was using tablets and pre-rinsing. I advised the customer to switch to a liquid detergent and to use approximately 1 TBSP, as a good starting point, to use rinse agent and to purge cold water from the sink supply, prior to use. Operational test good, no leaks observed during service.

Near Katherine Drive, Round Rock, TX 78681
Mike G.

Mike G.

MEC7430WW01, Arrived on site to install new burner switch when doing repair found that the LR switch is the only one that needs to be replaced, replaced switch and light is only cooling on when burners are turned on unit checked fine at this time..

Near Green Oak Dr, Waco, TX 76710
Mike G.

Mike G.

MEC7430WW01, Arrived on site to install new burner switch when doing repair found that the LR switch is the only one that needs to be replaced, replaced switch and light is only cooling on when burners are turned on unit checked fine at this time..

Near Green Oak Dr, Waco, TX 76710
Kevin B.

Kevin B.

Arrived on site and found power is showing on user interface and when a cycle is selected control board can be hard clicking but nothing else happens will need to bring back control board to correct issue and have fuses and thermostats on hand to ensure repair on next visit. NED7200TW

Near Nolte Farms Dr, Seguin, TX 78155
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the bezel. Tested unit and unit tested good. No gas leaks detected.

Near Jackpot Run, Leander, TX 78641
Jerry C.

Jerry C.

MVWB835DW3 Arrived to inspect noise during wash. I found the unit was leaning badly and the installer had added non-mfg-approved stabilizers to the feet of the unit. I removed the stabilizers and correctly centered the rotating mass within the chassis via the leveling legs. During further testing I found debris lodged within the drain pump. I removed the pump and removed the debris and verified pump integrity. I re-calibrated the unit and tested within automatic and manual test modes. Operational test good, no leaks observed during service.

Near Falkirk Dr, Round Rock, TX 78681
Robert J.

Robert J.

Arrived on job for complaints of not starting. Found door lock not working correctly. Replaced door

Near Kinney Ave, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for drum not turning, replaced dryer kit for worn and frayed belt and worn pulley. Replaced motor and blower wheel. Found motor windings opening under load not allowing for movement of drum. Checked heat, tumble, start, and full operations unit checked good. Dryer venting clean .

Near Camellia Dr, Temple, TX 76502
Connor M.

Connor M.

KSEB900ESS2 kitchenaid oven Arrived on site to test unit for bent knobs. Fiund shaft bent on two switches. Ordering second for return. Kc approved tuesday

Near FM2439, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site for dishwasher dispenser not opening during cycle. Upon further inspection, I found that the gasket inside the door of the dispenser was hanging out. I removed and replaced the dispenser and tested the unit. Unit operated as designed. No water leaks observed during service.

Near Nelson Ranch Loop, Cedar Park, TX 78613
Daniel  A.

Daniel A.

WTW4816FW1 Not washing/locking lid. Defective lid lock. Replaced lid lock assembly. Error code for lid lock switch. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Oak Forest St, Live Oak, TX 78233
Nathaniel B.

Nathaniel B.

Model WRS571CIHZ00, Arrived on call for water pressure is to low to the fridge, with filter in dispensed water and after 3 seconds of dispense gets no water at the dispenser, with filter removed gets good water dispense, per office water filter is not covered, builder will need to contact whirlpool customer service to see if they can get a water filter sent to them as curtsey, water filter not covered, call complete.

Near Bragg Place, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRS571CIHZ00, Arrived on call for water pressure is to low to the fridge, with filter in dispensed water and after 3 seconds of dispense gets no water at the dispenser, with filter removed gets good water dispense, per office water filter is not covered, builder will need to contact whirlpool customer service to see if they can get a water filter sent to them as curtsey, water filter not covered, call complete.

Near Bragg Place, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for no operation. Found left filter not depressing power switch. Instructed customer.

Near Comanche Trail, Austin, TX 78732
Steve C.

Steve C.

Arrived on site for the unit has error code f5e3. Tested the unit in diagnostic and received error codes F0e3, f5e3 lid lock, and f0e5. Found the lid lock is defective. Quoted the customer for the latch $89.46 and labor tl330 $159.99 for labor. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Birmingham Cir, Killeen, TX 76542
Steve C.

Steve C.

Arrived on site for the unit has error code f5e3. Tested the unit in diagnostic and received error codes F0e3, f5e3 lid lock, and f0e5. Found the lid lock is defective. Quoted the customer for the latch $89.46 and labor tl330 $159.99 for labor. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Birmingham Cir, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model MMV1174FB0, Arrived on call for unit not heating, found transformer arced prior replaced cap, mag, diode and transformer and tested and all checks good, tested more than 3 times at customers request ,call complete.

Near FM971, Granger, TX 76530
Nathaniel B.

Nathaniel B.

Model MMV1174FB0, Arrived on call for unit not heating, found transformer arced prior replaced cap, mag, diode and transformer and tested and all checks good, tested more than 3 times at customers request ,call complete.

Near FM971, Granger, TX 76530
Connor M.

Connor M.

WTW4816FW2 whirlpool washer Arrived on site to test unit for off balance operation. Found unit level and suspension in good shape. Ran diagnostic cycle found no error codes, unit passed test cycle. Instruct customer on proper loading techniques and theory of operation. Unit working properly, no leaks detected.

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon inspection, I found water standing in the bottom of the unit and the unit was in drain mode with the door open. Once I closed the door, the drain pump started, but was not pumping water. I found that the plug in the food disposal was not removed. I removed the plug, tested the unit and the unit operated as designed. No water leaks observed during service.

Near Axehandle Trail, Austin, TX 78717
Clif L.

Clif L.

Kitchenaid refrigerator KBSN608EPA01. Arrived on site to diagnose a refrigerator with a freezer crisper front not staying on. Found the lower freezer crisper front cover broken at the bottom mounting tabs causing drawer not to operate properly. Replaced freezer crisper cover and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin Blvd, Lago Vista, TX 78645
Mike G.

Mike G.

WED8000BW0, Arrived on site for unit making a noise, checked unit and found that the belt pulley is making the noise unit will need dryer repair kit to repair ordering part was unable to get eta from parts office will call customer to r/s

Near Buttercup Loop, Belton, TX 76513
Mike G.

Mike G.

WED8000BW0, Arrived on site for unit making a noise, checked unit and found that the belt pulley is making the noise unit will need dryer repair kit to repair ordering part was unable to get eta from parts office will call customer to r/s

Near Buttercup Loop, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon inspection, I found water standing in the bottom of the unit and the unit was in drain mode with the door open. Once I closed the door, the drain pump started, but was not pumping water. I found that the plug in the food disposal was not removed. I removed the plug, tested the unit and the unit operated as designed. No water leaks observed during service.

Near S Lakeline Blvd, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site for improper operation. Tested unit and found all burners working properly. Suspect possible power issue. Instructed customer of such. Ashley

Near TX-29, Liberty Hill, TX 78642
Connor M.

Connor M.

WCG97US0DS00 whirlpool cooktop Arrived on site to test unit for knob issues. Fiund all knobs broken except one. Replaced and tested unit. Unit working properly at time of service.

Near Birch Bend, New Braunfels, TX 78130
Mike G.

Mike G.

Arrived on site for unit will not start checked unit and found that the fuse is shorted out replaced fuse and chcked and cleaned out all lent found from unit and tested unit and unit is now starting and heating checked unit air flow wiht out vent hose on and unit has good air flow and reinstalled vent hose and tested air flow and found that the unit has week air flow customer will need vent from wall going out side cleaned out , MEDX6STBW0

Near Armstrong Dr, Belton, TX 76513

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