We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Austin, TX 78717
David Z
Job Details: 10/05/2021
"Arrived on site to diagnose washer with broken lid.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Round Rock, TX 78665
David S
Job Details: 10/05/2021
Arrived onsite to install previously designed part.entered garage with customers permission. Gained access to the back of unit to remove fail compressor and install new one along with a new uv dryer and access valve. Tested for leak with 120 psi of nitrogen found none. Then changed system with measured amount of refrigerant. And monitored pressures and found them at 2 low 135 high. Frost pattern looked good on evap. And refrigerator began cooling. Unit operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS03
Near The Hills, TX 78738
Brandon
Job Details: 10/05/2021
"Arrived on site for customer complaint of unit not producing ice, found emitter controls failed, ordering controls and bringing back ice maker just in case. ; ordrng 1 W10757851 (Emitter controls)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 78634
Tommy
Job Details: 10/05/2021
Arrived onsite for refrigerator among popcorn sound. Upon arrival found it was power cord tag flapping removed and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Round Rock, TX 78664
David S
Job Details: 10/05/2021
"Arrived on site for ice maker ice. Inspected unit and work area. Again access to the freezer door harness and found no damage. Gained access to the ice maker and found it continually cycling. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Austin, TX 78741
Jacob
Job Details: 10/05/2021
Arrived onsite for unit not making ice at times or ice or water not dispensing from the dispenser. Tested the unit and all functioning as designed. Let customer know that possibly the controls may need to be changed if there is some power issues. But everything is working and there is nothing to recommend at this time. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jarrell, TX 76537
Tali W
Job Details: 10/05/2021
"On site for washer not completing a cycle. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator disconnected from splutch. Replaced actuator, calibrated, and tested. Unit functioning as designed. Call complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/05/2021
Arrived on site to install previously diagnosed parts. Removed UI and installed new UI. Powered on oven for two minutes to allow integration. Powered back off. Removed control and installed new control. Powered up and went into appliance system manager to select correct model for the oven. Tested bake and broil. Oven heating as designed. Tested microwave with one cup of water. Microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, TX 78745
Luis
Job Details: 10/05/2021
"Arrived on site diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/05/2021
"Arrived on site for refrigerator freezer door not sealing. Inspected unit and work area. Tested door operation and found left guide rail not operating. Found failed bearings on left bracket. Recommend to replace both. Removed failed rail and installed new. Tested door operation. Found door sealing. All tested good, no water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near San Marcos, TX 78666
Noah D
Job Details: 10/05/2021
Arrived on site to inspect unit for not draining water from unit. Upon inspection found the drain pump shorted causing the f9 code and draining issues. Replaced drain pump and tested. No problems or leaks found. Complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Round Rock, TX 78665
Tommy
Job Details: 10/05/2021
Arrived onsite for washer clothes soaked after load. Upon arrival found actuator slipped from position. Installed and tested unit is now operating as designed job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL WASHER
Model LAT8504AAE
Near Austin, TX 78731
Kevin
Job Details: 10/05/2021
"Arrived on site and replaced lid switch diagnosed by previous technician, washer will now agitate and spin properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/05/2021
Arrived h site for dishwasher leaking water. Ins unit and work area. Found tub damaged at seam and causing leak (see SD-pic). Will need to replace tub assembly. Please allow 2 hours for repair. Office to schedule appointment when ETA is available on part. ; ordrng 1 W11409866 (TUB) and 1 W11460946 (SUMP)
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model KTTS505ESS0S
Near Andice, TX 78628
Jonathan S
Job Details: 10/05/2021
Arrived n site for trash compactor not operating. Inspected unit and work area. Found unit unplugged and no receptacle to plug into. Informed customer on power issue. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2021
Arrived on site for DW not draining. Placed in a drain and I could hear the drain pump struggling. Placed in diagnostics and got F8E2. Found drain pump connected properly but not pumping properly. Removed drain pump and didnt find anything trapped inside. Installed new drain pump and tested new dishwasher drain pump. Dishwasher draining as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78745
Kevin
Job Details: 10/05/2021
"Arrived on site and replaced all parts diagnose on previous visit. Washer is now operating normally if any further issue happens order hub. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Jacob
Job Details: 10/05/2021
Arrived onsite and looked at the unit and noticed the fan was not running. Replaced the fan in the freezer. Fan turned on with no issues. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kyle, TX 78640
Kevin
Job Details: 10/05/2021
"Arrived on site and found unit is unplugged and defrosted. replaced control box diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I attempted to test the ice maker with my jumper wire at points T-H. The ice maker began to harvest and would stop. It would start again and stop. The last test, it began to harvest and stopped midway though harvest. I cycled power to the unit and retested and the ice maker would not operate. I removed and replaced the ice maker and cycled power to the unit and the ice maker began to operate on its own. I advised the customer of my findings and requested they monitor operations and contact the office if there are further issues."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call for complaint of not cleaning. Ran diagnostics and found the wash motor not working properly. Will need pump and motor to complete. ; ordrng 1 W11416362 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRO36FTX00
Near Austin, TX 78726
David Z
Job Details: 10/05/2021
Arrived on site to install control in refrigerator to resolve unit not running. Replaced control with updated model. Powered on and verified unit started to cool and stayed on.Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Manor, TX 78653
Matthew
Job Details: 10/05/2021
Arrived onsite to replace previously diagnosed parts. Replaced door cam. Tested unit and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Taylor, TX 76574
Tommy
Job Details: 10/05/2021
Arrived onsite for fc door not sealing. Upon arrival found door was cracked and damaged not allowing door to seal correctly. Replaced fc door and tested. Unit is now shutting as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78732
David Z
Job Details: 10/05/2021
"Arrived on site to follow up on dishwasher that customer says is making noise at time when starting. Filled / drained / ran unit several times and did not hear any noises present. Advised customer on the normal operating noises the unit makes when draining and filling. Advised high water pressure can make the inlet valve hum, and if all water is drained, the drain pump can be a little loud. No mechanical failures found, unit is working as designed. Customer will get video of noise becomes excessive. Call complete."
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Austin, TX 78726
David Z
Job Details: 10/05/2021
"Arrived on site to follow up on microwave that had blown the filter board and magnetron. Removed mag and inspected wiring and wave guide. Found scorch marks in the wave guide. Customer let me know they had replaced the mag several times already. With damaged wave guide the unit will continue to fail. No repair possible, call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Austin, TX 78702
Leonardo
Job Details: 10/05/2021
"Arrived on site to test unit for no power, tested unit found wire loose in junction box, secured connection, tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Taylor, TX 76574
Tommy
Job Details: 10/05/2021
Arrived onsite for unit not agitating. Upon arrival found unit actuator not installed not plugged in or placed correctly. Installed and tested. Unit is now operating as designed. Job Completed.
We serviced a
KENMORE DRYER
Model 110.870896
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and found the element was burnt and the metal plate in the middle of the element was burnt and badly warped. Also found lint inside the unit. I removed and replaced the element and cleaned the lint from the unit and retested the unit. Tested the airflow with my vent test kit and found the unit not getting good airflow. I recommended that the customer have the vents checked professionally. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/05/2021
"Arrived on site for refrigerator intermittently cooling. Inspected unit and work area. Per diagnostics mode and tested all components. Found control counties to power defrost cycle. Found failed control. Removed failed control and installed new. Tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS07
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2021
Arrived on site for LOST POWER - TRIED TO RESET NO POWER. Gained access to junction box. Found L1 had come loose again. Stripped wire to get a fresh strip of wire to secure to hard wire. Secured wire with wire nut customer provided. Stripped neutral wire as well. Secured ground wires. Powered up oven. Oven and microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for dryer not spinning or rotating. Upon arrival I confirmed the complaint. I confirmed good voltage at the terminal block. I accessed the thermal fuse and found it open. I replaced the fuse and tested the unit. The unit is working as designed. I used the vent test kit to test airflow and the test showed poor airflow. I advised the maintenance supervisor of my findings and advised having the vents serviced. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78724
Matthew
Job Details: 10/05/2021
"Arrived onsite for microwave not heating. Upon arrival tested unit. Found display, control, lights, turntable and fan works. Unit would not heat. Uninstalled unit for inspection. Found failed magnetron and high voltage components. Replaced magnetron, capacitor and diode. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Georgetown, TX 78628
Kayman
Job Details: 10/05/2021
Arrived onsite to install previously diagnosed parts. I installed the RC motor and secured all tabs to the evap housing. I used 2 shims to straighten out the drain pan. I confirmed the drain passed water freely. I re assembled the unit and powered on. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect microwave causing sparks. Upon further inspection, I found that the customer was using the metal rack inside the unit and it arced at the back right corner. I inspected the unit for damage and found no major damage that would hinder the operation of the unit. I tested the unit with a cup of water and the unit is operating as designed. I made recommendations for using the metal rack per Whirlpool specs. No other issues with the unit. Job completed."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/05/2021
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Elgin, TX 78621
Matthew
Job Details: 10/05/2021
Arrived onsite to replace previously diagnosed parts. Replaced failed UI panel. Tested unit and found unit overheating. Inspected area and found external blockage. Notified customer that before use the external ventilation must be cleared. After test left unit unplugged until cleaned. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZB2
Near Austin, TX 78746
Luis
Job Details: 10/05/2021
"Arrived on site for no ice. Found ice in bin and a slab of ice already formed on evaporator plate,found excessive amount of calcium build up on evaporator plate,cleaned most of the calcium off plate added cleaning solution and ran unit through a cleaning cycle. used 1 W11179302 ( Cleaner) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cedar Park, TX 78613
David Z
Job Details: 10/05/2021
Arrived on site to follow up on previously diagnosed washer with broken harness at drain pump. Replaced lower Harness to resolve due to wires damaged from install. Ran calibration. Found no abnormal vibrations. Unit now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, TX 78739
Kevin
Job Details: 10/05/2021
"Arrived on site and inspected washer and found error code for long fill. Set washer into a diagnostic cycle and found hot and cold are barely trickling in. Found water is almost off at source. Turned on water all the way and water flow is now correct discussed correct loading procedures and soap usage with customer, job complete"
We serviced a
MAYTAG OVEN
Model MEW9630DS01
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, the customer had both ovens turned on Bake at 350 degrees. I placed my thermal lead in the middle of the center rack and tested temps and found the upper oven at 358 degrees. I turned the lower oven back on at 350 degrees and the display was showing 335 degrees. I tested the lower the same as the upper oven and found my multimeter reading 336 degrees and temps were beginning to fluctuate as designed. I advised the customer of my findings and recommended that they continue to use the unit. I made recommendations for use and care and tools to use to test temps.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to inspect wall oven/microwave combo not heating properly. Upon further inspection, the customer advised that the unit doesnt heat properly on Convection Bake mode. I tested the unit and found that the convection fan doesnt come on during convection bake mode. Upon further inspection, I found the fan shaft appears to be bent. I removed the unit from the cabinets and found the back panel to be badly damaged at the bottom (photo). I removed the panel and found the convection fan motor pushed into the back of the unit and the left and right mounts were broken. I found the left connector on the bake element was badly bent over. I tested the element and it showed 19ohms. I tested the convection fan again and could hear the motor humming, but due to the motor being pushed into the back of the unit and it setting at an angle, the shaft is pushed against the cavity and cant turn. I inspected the cavity at the convection fan area and found the cavity bent outward.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Spicewood, TX 78669
Brandon
Job Details: 10/05/2021
"Arrived on site for customer complaint of lights not working, found multiple failed modules.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78702
Scott
Job Details: 10/05/2021
Arrived on site replaced harness and cap . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID OVEN
Model KEBK171BSS01
Near Georgetown, TX 78628
Lou
Job Details: 10/05/2021
"Arrived on site to inspect wall oven with no operation. Upon further inspection, I found the unit display blank and customer advised the breaker was on. I turned the breaker off and pulled the unit out onto my oven dolly and tested the thermal fuse. I found the thermal fuse open. I suggested that the customer have the thermal fuse and thermostat replaced at the same time I removed and replaced the thermal fuse and thermostat and tested the unit. Unit is operating as designed. Job completed."
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2021
Advised customer on needed repair. Office to reschedule. ; ordrng 1 W11448775 (Motor) and 1 W10837240 (Pulley) and 1 W10597350 (Belt) and 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Elgin, TX 78621
Matthew
Job Details: 10/05/2021
"Arrived onsite for range bake function not functioning. Upon arrival found display with F1E0 error for internal board failure
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS2
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for ice machine not producing and clean light stuck on. Upon arrival I found the tubing for the recirculating pump and drain pump were not in the correct positions. I corrected the tubing and tested. I found both pumps working as designed. I found that on the compressor test the compressor and condenser fan would kick on but after waiting over 10 mins there was no frost on the evaporator or accumulator indicating a sealed system failure.No leaks detected during time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spicewood, TX 78669
Brandon
Job Details: 10/05/2021
"Arrived on site for customer complaint of deli drawer not working, found water inside deli drawer where control sits, found failed drawer, and control
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cedar Park, TX 78613
David S
Job Details: 10/05/2021
"Arrived in site for noise complaint. Spoke to customer about the noise and found out it was a buzzing noise coming from the fridge, all the time. According to the customer. Gained access to the inside back of unit and check for ice on rc evaporator found none. Put unit into diagnostics mode and checked gfc2 version # and found it to be 07. I then tested both evap fans, condenser fan and ice box fan found no abnormal noises. Tested compressor by running it though compressor speed change with ramp test 39. Compressor sounded normal. I put the unit in basic defrost (found it in global defrost). Spoke to customer about what I found and that everything sounds normal.Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Bertram, TX 78605
Cliff
Job Details: 10/05/2021
Arrived on site to replace previously ordered parts for washer. Replaced latch assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Round Rock, TX 78665
Tommy
Job Details: 10/05/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit latch and tested unit is now operating as designed. Job Completed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2021
Arrived onsite and found timer had failed a second time and unit would not run at all. Replaced timer. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78754
Scott
Job Details: 10/05/2021
Arrived on site for fridge not dispensing ice . Found auger motor seized. Replace motor. Unit is now dispensing ice . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DOWNDRAFT
Model KSDG950ESS0
Near Austin, TX 78745
Leonardo
Job Details: 10/05/2021
Arrived on site to test unit for downdraft sucking the flame in towards draft. Test unit and found unit working as designed at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB955FW0
Near Salado, TX 76571
Tali W
Job Details: 10/05/2021
"On site for washer turning off after starting cycle. In diagnostics, found F5E2 lid lock failure, F6E2 communication failure. In diagnostics when trying to lock the lid, the unit would turn off. Found lid lock shorting out control causing unit to power off when the lid lock is trying to activate. Replaced lid lock. Ran diagnostics cycle. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Bertram, TX 78605
Cliff
Job Details: 10/05/2021
Arrived on site to diagnose a refrigerator that has lights not working properly. Found led module failed in rc and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Lakeway, TX 78734
Robert
Job Details: 10/05/2021
We serviced a
GE REFRIGERATOR
Model CYE22TP3MDD1
Near Spring Branch, TX 78070
Andrew
Job Details: 10/05/2021
Arrived on site to test unit for not cooling. Found compressor running for a few seconds and shutting off. Replaced run cap and starter with no improvement. Recommend replacing compressor. Needin 2hrs on return visit SS tech and sealed system components. Office to reschedule. ; ordrng 1 WR87X23410 (Compressor) and 1 WR08X22874 (Starter) and 1 WR55X24064 (Run cap) and 1 WR85X10158 (Evap) and 1 WR85X10154 (Evap) and 1 Accessvalve (Access valve) and 2 WR86X25269 (Drier)s
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Killeen, TX 76549
Tyler
Job Details: 10/05/2021
Arrived on site for washer with rusted tub. Upon arrival confirmed complaint. Was able to install new inner tub but during repairs I found rust had made it almost impossible to remove upper lid cabinet from unit. Ended up wrapping upper top area trying to remove it. Will need office to reschedule once Availability of parts is known; ordrng 1 W11423772 (Top)
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HV0
Near Austin, TX 78747
Leonardo
Job Details: 10/05/2021
Arrived on site to replace door. Replaced door test unit and unit test good job complete.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Burnet, TX 78611
Cliff
Job Details: 10/05/2021
Arrived on site to replace previously ordered parts for microwave. Replaced ui and ui controls. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model MHW6000XG2
Near New Braunfels, TX 78130
Andrew
Job Details: 10/05/2021
"Arrived on site to install previously diagnosed parts. Installed new valve, water level switch, and new control. Tested unit, unit tested good. No leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Seguin, TX 78155
Noah D
Job Details: 10/05/2021
Arrived on site to inspect unit for not closing normally. Upon inspection found the cabinets pushing against dishwasher causing issues. Instructed customer to fix install. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near New Braunfels, TX 78130
Andrew
Job Details: 10/05/2021
"Arrived on site to replace previously diagnosed control and bi metal harness. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0DS00
Near Dripping Springs, TX 78620
Robert
Job Details: 10/05/2021
Arrived on call for complaint of gas smell and not able to turn off burner. Found the knob damaged. ; ordrng 1 WPW10594481 (Knob)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Matthew
Job Details: 10/05/2021
Arrived onsite for microwave making noise. Upon arrival tested unit. Found noise coming from dampener. Found dampener out of alignment. Replaced dampener. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for refrigerator with dent in right side RC door. Upon arrival I confirmed the complaint. The dent is located top right of the right door. I replaced the door and nameplate. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KGCC566RBL07
Near Austin, TX 78746
Kevin
Job Details: 10/05/2021
"Arrived on site and replaced all possible responsible parts recommended by tech line on previous visit. After replacement left front burner appears to work the same as all the others and ignite as easily. There is no other parts available that could correct this experience. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Spicewood, TX 78669
Brandon
Job Details: 10/05/2021
"Arrived on site to replace sealed system components, while replacing evaporator, the condenser line broke, ordering condenser. I replaced compressor, coupler, and filter drier. ; ordrng 1 W10843121 (Non Uv filter drier) and 1 2313624 (Condenser) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ
Near Bertram, TX 78605
Cliff
Job Details: 10/05/2021
Arrived on site to diagnose a dishwasher that is not draining. Found drain pump locked up and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78753
Scott
Job Details: 10/05/2021
"Arrived on site for no heat dishwasher . Ran diagnostics, got heater error code . During wash test upper spray arm didnt not move position and heater was cold at end of test . Did find rust on element . Ordering element and sump and motor . No water leaks detected at time of service. Call to set return .; ordrng 1 WPW10482462 (Sump) and 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Andice, TX 78628
Jonathan S
Job Details: 10/05/2021
"Arrived on site for washer leaking in front. Inspected unit and work area. Performed diagnostics mode and checked fault codes, none stored. Ran automatic test cycle and found water leaking at fabric dispenser. Will need to replace fabric dispenser assembly. ; ordrng 1 W11175629 (FABRIC DISPENSER )"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Temple, TX 76502
Tali W
Job Details: 10/05/2021
"On site to install previously diagnosed parts. Replaced agitator, gearcase, slider, spanner nut, agitator screw. Reassembled, calibrated, and ran diag cycle. Unit now functioning as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Volente, TX 78641
Kayman
Job Details: 10/05/2021
Arrived onsite for dishwasher with rack issues. Upon inspection I found the upper rack would roll out very fast and is unsafe. I was able to remove the back wheels and re install the unit at a different level to correct the issue. I ran diagnostics and it ran through as designed. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near New Braunfels, TX 78132
Andrew
Job Details: 10/05/2021
"Arrived on site to test unit for front left burner constantly clicking. Found orifice was blocked up. Cleared orifice and tested unit. Burners now all working as designed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78723
Scott
Job Details: 10/05/2021
"Arrived on site for dryer not performing correctly . Found unit pushed against back wall pinching vent . Ran diagnostics, temp checks are normal. Did drop feet in front of dryer so load would make better contact with moisture sensor . No lint build up at time of service . Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78704
Leonardo
Job Details: 10/05/2021
"Arrived on site to test unit for light flickering, test unit found suds son 3 way door switch, cleaned suds, tested unit, unit working properly job complete"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS02
Near Austin, TX 78731
Luis
Job Details: 10/05/2021
"Arrived on site for cooling complaint and no ice. At time of visit unit freezing correctly,ran diagnostics thermistors passed,ran fan test passed bimetal reading closed,changed defrost setting to basic. Ran icemaker test ice box fan powered on,optics passed,E5 error reading bad icemaker thermistor,ordering a new icemaker. ; ordrng 1 W11483245 (Icemaker) and 1 W11224591 (Fan motor)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
Kayman
Job Details: 10/05/2021
"Arrived onsite for wall oven combo with microwave not heating. Upon arrival I found the right side sliding arm was broken and half was inside the unit. I found F1E9 stored in the system. The customer states the touch screen will often freeze and they have to cycle power or factory reboot the unit to regain function. I am ordering the sliding arm, main control and console for additional issue. Will return with HV components for microwave issue.; ordrng 1 W11344874 (Fan) and 1 WPW10128850 (Arm) and 1 W11261167 (Main control) and 1 W11297728 (Console)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Killeen, TX 76542
Tyler
Job Details: 10/05/2021
Arrived on site for dishwasher not functioning correctly and flashing red light there in use. Upon arrival and diagnostics and found only an f8e4 float switch over fill error. Upon further inspection found no leaks from unit inlet valve pump or motor. I eventually found cause was due to left side upper rack mount coming loose from tub and leaking water directly into over fill float switch detector tray. Office to reschedule once availability of parts is known.; ordrng 1 W11551395 (Upper rack mount (left)) and 1 W11545286 (Mount)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Copperas Cove, TX 76522
Al
Job Details: 10/05/2021
Arrived on site and inspected washer lid not closing. Confirmed the lid wouldnt close and will need both hinges. The strike was also broken. Unit will require the strike left hinge and right hinge tans strike to complete the repair. Needs more work.; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hutto, TX 78634
Wesley
Job Details: 10/05/2021
Arrived onsite and replaced the ice bin. Advised customer to document cooling failure with pictures of digital fridge thermometers in both cabinets at time of perceived failure. Temps and conditions proper at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB2
Near Austin, TX 78746
Luis
Job Details: 10/05/2021
Arrived on site for no ice. Ran diagnostics found no frost formation on evaporator plate diagnosed a leak in they system ordering a new compressor,evaporator and tubing,will also order additional parts incase needed. C ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2021
Arrived onsite and found leaking burner valve. Used manifold to repair leak. Unit is now operating as designed. Called Techline to document repair of safety issue. Spoke with Brian. Sr#7731915119 customer also needs a knob as it is broken. ; ordrng 1 WPW10339442 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Taylor, TX 76574
Tommy
Job Details: 10/05/2021
"Arrived onsite for refrigerator having water drip on top. Upon arrival found unit fc evap not frozen over by drain tube. Ordering drain tube and let customer know unit will need to be defrosted, office to reschedule upon receiving parts.; ordrng 1 W10475011 (Drain tube) and 1 W10841140 (Silicone)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Matthew
Job Details: 10/05/2021
"Arrived onsite to replace previously diagnosed parts. Replaced start relay and capacitor. Did not improve status. Compressor made grinding sound for about 2 seconds then shut down. Ohm?ed windings and found common to right side 6 ohms common to left side 7 ohm, but left to right, OL. Unit will need compressor replaced. Ordering compressor die dryer and access valve. Will need a sealed system technician scheduled for 2 hrs. Office to reschedule; ordrng 1 W10836706 (evaporator) and 1 W11506635 (ACCESS VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Seguin, TX 78155
James
Job Details: 10/05/2021
customer experiencing cooling issues in both compartments.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near The Hills, TX 78738
Luis
Job Details: 10/05/2021
"Arrived on site for water leaking. Diagnosed a defective external water valve,ordering the external water valve. ; ordrng 1 W11312191 (Water valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Round Rock, TX 78681
David S
Job Details: 10/05/2021
Arrived on site for dishwasher door slams open when using everyday. Customer informed me about a hissing noise coming from dishwasher when ran on express wash. Put unit into diagnostics and found Fae2 error stored vent wax motor electric problem. Ran unit though diagnostics cycle and found that it was operating normally no hissing was heard at this time. Removed unit from its space under the counter and inspected the hinges and found that the plastic bushes that are supposed to allow the door to spring back up slightly are some what deformed and is letting the door to rest limply at the bottom of its travel. Ordering 1 vent wax motor. Will use hinges on return visit. Office to reschedule ; ordrng 1 W11414073 (Vent wax motor)
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454RSS0
Near Austin, TX 78733
Leonardo
Job Details: 10/05/2021
"Arrived on site to replace magnetron cover, cover is broken, ordering new cover office to reschedule; ordrng 2 W11087199 (Cover)s"
We serviced a
WHIRLPOOL DISPOSAL
Model GC1000PE4
Near Austin, TX 78724
Matthew
Job Details: 10/05/2021
Arrived onsite for disposal not functioning. Upon arrival tested unit and found non responsive. Verified incoming voltage and was good. Motor would not energize. Replaced disposal. Tested unit and unit is functioning properly. Job complete
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Driftwood, TX 78619
Robert
Job Details: 10/05/2021
Arrived on call for complaint of not cooling. Found the fans running and compressor. No frost pattern and amps at 0.38. Ordered sealed system parts. ; ordrng 1 WPW10507886 (Compressor) and 1 W10913906 (Coupler) and 1 W10143759 (Dryer) and 1 WPW10321158 (Evaporator)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Austin, TX 78745
Leonardo
Job Details: 10/05/2021
"Arrived on site to replace, capacitor,magnetron and diode, replaced parts, tested unit , unit working as designed, job complete r
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6DS00
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/05/2021
Arrived on site for cooktop having orange flames. Inspected unit and tested operation. Found humidifier in living room. Had customer open up front door and back door. Found flame went from orange to blue. Spoke with customer on issue with humidifier. All tested good
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis of the gearcase failing and finding gearcase oil on the components underneath the unit, I removed and replaced the gearcase, cam, actuator, motor and belt. Cleaned the oil debris from the unit and floor below and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Kyle, TX 78640
Robert
Job Details: 10/05/2021
Arrived on call for complaint of leaking from freezer. Found the drain blocked and will need to replace drain to correct. ; ordrng 1 WP2304888 (Drain)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HBL00
Near McGregor, TX 76657
Jonathan M
Job Details: 10/05/2021
"Arrived on site for an ice machine that?s not making ice. Inspected unit and work area. Confirm the customers complaint and ran the unit through diagnostics. Found a good price pattern during the refrigeration portion. Test of the unit in a normal icemaker cycle and found the unit making inconsistent ice. Checked condenser fan and the condenser for proper operation and found proper airflow and the Condenser fan running. Replaced evaporator, compressor, drier, and coupler and laced the unit under a vacuum. The unit held a vacuum for 20 minutes. Charged in the unit and reassembled the unit. Found pressures equalizing at zero psi and 117 psi on the high side. Unit made a full batch of ice.