Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8230 customer reviews

Mike G.

Mike G.

WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18

Near Buckingham Pl, Hewitt, TX 76643
Mike G.

Mike G.

WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18

Near Buckingham Pl, Hewitt, TX 76643
Thomas L.

Thomas L.

Removed and replaced right rear burner valve. Valve was bound up and would not turn. Tested for gas leaks and none were found. All burners are now working properly.

Near Nighthawk Way, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.

Near Buckboard Blvd, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.

Near Buckboard Blvd, Round Rock, TX 78681
Joseph C.

Joseph C.

WDF520PADM7 Arrived on site for “dispenser door broken” complaint. Inspected unit and found dispenser door broken. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Nijmegen Dr, Austin, TX 78617
Connor M.

Connor M.

WDT780SAEM2 whirlpool dishwasher Arrived on site to test unit for upper rack issue. Fiund both adjusters had rollers broken off. Replaced with new adjuster kit. Unit working properly. Attached picture of work order for lowes installers dating 5/25 which makes unit in warranty. No leaks detected.

Near Tilden Trail, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.

Near Henneman Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.

Near Henneman Drive, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the UI and main control. Tested the unit and unit operated as designed. No water leaks observed during service.

Near Silver Fountain Dr, Leander, TX 78641
Connor M.

Connor M.

WRT311FZDW whirlpool refrigerator Arrived on site to install door for liner damage. Installed and checked for proper fitting shelves. Unit working properly, no leaks detected.

Near Denise Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

Arrived on site for oven fans not shutting down and error code f3e1, found bad control board, replaced control board, unit tested good.

Near Pecan Chase, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and all operations were normal. All water connections were dry. Found no store fault codes. However the bearings in the gearcase are failing and the customer does not wish to spend approximately $500 to do this repair.

Near Mistflower Ln, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced he UI and control. Tested unit in diagnostic mode and unit operates as designed. No water leaks observed during service.

Near Hegarty Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for Error code on dishwasher f2e2, found faulty UIB was not communicating with Central control board. I replaced UIB unit tested good. Collected 399.47 on cc. UIB 209.04 Labor Dw135 159.99

Near Cherokee Draw Rd, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.

Near Pearl Kite Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.

Near Pearl Kite Drive, Pflugerville, TX 78660
Connor M.

Connor M.

MGR6775ADW maytag oven Arrived on site to test unit for not baking in lower section. Found glow igniter not coming on. Ingiter tested open. Ordering igniter for return. Jordan approved 5/1

Near Stage Coach Trail, Austin, TX 78745
Lou S.

Lou S.

arrived on site to inspect refrigerator not dispensing water but is making ice. I checked the dispenser and could hear the valve turning on. I verified that the filter was not the issue of no water. The customer advised that the ice maker made a batch of ice this morning. I verified that the water source was turned on and purged the water to remove any debris and then I removed and replaced the water valve and the unit still did not dispense water. I removed and replaced the water inlet valve and the unit operated as designed. No water leaks observed during service. There were large gaps between the cabinet and inner lining at the bottom of the opening of the rc and fc. I used manufacturer approve silicone and sealed the gaps. Job completed.

Near Old 2243 W, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and set unit to preheat and it reached temperature in expected time. Took 1 picture of element. Turned on all cooktop elements except LF which is covered in foil and they are all heating properly. Customer has covered left front element with foil because connection has burnt out, took one picture will need to bring back new element and new surface receptacle to correct issue.

Near Farm to Market 1516, Converse, TX 78109
Brandon C.

Brandon C.

Arrived on site for f35 error code, water over filling tub. Checked connections at pressure hose, tested good, tested drain pump, tested good, tested pressure switch, tested good, water valve opened and closed good. Found water around the drain hose in the wall, instructed customer to have the drain pipe cleaned out. Collected service fee.

Near Chisholm Trail, Austin, TX 78734
Dona W.

Dona W.

Arrived on site for no drain on washer, found mechanically broken lid switch, replaced lid switch, verified full drain and spin, filled unit, agitated, drained and spun. All water connections dry.

Near Rolling Hills Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no drain condition, found diverted on lower rack had been moved. Reseated and verified full load with all drains working. All water connections dry unit checks good.

Near Rolling Hills Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WED4815EW1 Arrived on site for “clothes not drying” complaint. Inspected unit and found high limit thermostat blown, due to blocked vent line. Removed and replaced thermostat. Unit is performing as designed. Instructed customer to refrain from use until venting has been cleaned. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Sherri Berry Way, Manor, TX 78653
Connor M.

Connor M.

MVWX500XW0 maytag washer Arrived on site to test unit for not spinning water out of clothes. Found when trying to agitate or spin the motor would just hum and basket would not move. Diagnosed bad capacitor. When replacing capacitor found damaged wire on connector. Re did connections and replaced capacitor. Unit working properly, no leaks detected.

Near Tall Oaks Trail, Austin, TX 78737
Joseph C.

Joseph C.

WRT318FMDM02 Arrived on site for “seal damaged on fresh foods door” complaint. Inspected unit and found gasket out of track. Reinserted gasket and used hair dryer to seat gasket to cabinet frame. No leaks detected, at time of service.

Near Mark Christopher Way, Manor, TX 78653
Brandon C.

Brandon C.

Arrived on site for glass broken on oven, removed broken inner glass, installed new glass, tested good. Collected 269.75 on check

Near San Savio Ct, Austin, TX 78738
Dona W.

Dona W.

Arrived on site for no ice production found stalled ice maker motor. Replaced ice maker assembly. Unit called for water and started ice production, checked temps, fridge is at 36 degrees, freezer at 5 degrees

Near S General Bruce Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for door handle issue. Found that the right Side handle set screw had cracked and handle was no longer securely attached to the front panel. Replaced and tested. All water connections were dry.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

WRF757SDEM Not producing ice bran diagnostic. Error code E2 for motor lost position. Replaced icemaker. Verified normal operation after service. No leaks detected

Near Ajuga, San Antonio, TX 78261
Mike C.

Mike C.

Whirlpool microwave WMH31017FS0 Arrived to find interior light flickering when the door is opened. Found door switches and interlocks bad. Installed new door switches and interlocks, checked operation and unit checked good.

Near San Michele St, Round Rock, TX 78665
Connor M.

Connor M.

WFW94HEXW2 whirlpool washer Bellow-169.41 FL370-99.99 arrived on site to test unit for leaking during large loads. Removed bellow completely to closely inspect and found to small rips. Replaced bellow and tested unit. Unit working properly, no leaks detected. Collected balance via cc.

Near Pecos St, Austin, TX 78703
Dona W.

Dona W.

Arrived on site for unit not going in to spin cycle, worked for a few loads after board replacement then started same problem unit would fill on wash then go straight to drain and shut off, because pressure transducer on board not relaying water height. Replaced control and ran unit through full normal regular cycle with bedding. Unit filled, agitated, rinse, and spun. New control was faulty. All water connections dry. No errors.

Near Camellia Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site to correct right front not lighting issue. Found that small portion of the right front burner would not light. Found small obstruction in orifice. Corrected and tested. All burners not work properly.

Near Woodland Park, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for washer vibrating during cycle, I leveled the unit the best I could on the tile floor, I recalibrated the unit, tested good. Instructed customer to wash like items with like items.

Near Hidden Creek Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

JDB1100AWS jennair dishwasher Arrived on site to install parts for repair. Installed sensor and thermostat. Ran unit for 10 minutes to check for proper function and leaks. Unit working properly, no leaks detected. Collected remaining balmce via cc.

Near Meriden Ln, Austin, TX 78703
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Germander Road, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for low water in tub, found customer is using options for cycles with less water, instructed customer on operations of unit. Verified with full load of clothing that unit is getting enough water per mfg measurement. All water connections dry. Unit running to spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for not heating properly, found customer is using sensor dry and washing mixed loads, explained timed dry functions and sensor dry functions, checked that ducting is clear and temperature and airflow are good. All operations check to mfg spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Daniel  A.

Daniel A.

WMH31017FB Microwave not closing/latching. Defective interlock/switch assemblies. Replaced upper lower interlock switches/interlocks Tested unit working normal. Switches shorted fuse. Replaced fuse

Near Elderberry, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for poor drying conditions and odors. Tested operations which were all normal. Heater did energize and sizzle water. Incoming water to unit was 107 degrees. Unit has no drying agent in dispenser. Water connections were dry.

Near TX-29, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect refrigerator light not working and a broken shelf. Upon further inspection, I found that the light is fine, but the light switch is sticking keeping the light from coming on. Quoted the customer $39.83 for to replace the shelf and customer agreed to cost and paid. Office to order light switch and scheduled return service for 05/01/18 MS. No water leaks observed during service.

Near Granite Hill Dr, Leander, TX 78641
Connor M.

Connor M.

WRS588FIHZ00 whirlpool refrigerator Arrived on site to test unit for no ice production. Found clogged filltube, and bad icemaker. Unclogged fill tube and replaced icemaker. Facia heater failed, also clips that hold ice maker in place the left one is slightly recessed. Will need to order door for return. Office to schedule directly.

Near Wilderness Oaks, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for no drain condition, found unit is draining but not spinning clothes leaving excess water. Replaced actuator due to not engaging on spin cycle. Re calibrated, ran through short cycle. All water connections dry, unit is spinning. All operations checked good.

Near Morgan's Point Blvd, Morgan's Point Resort, TX 76513
Luis M.

Luis M.

Refrigerator-replaced mullion divider

Near Galacia Dr, Austin, TX 78759
Mike C.

Mike C.

Whirlpool Refrigerator WRS325FDAW01 Arrived to install new ice container. Checked operation and unit checks good.

Near Creek Mill Path, Georgetown, TX 78633
Kevin B.

Kevin B.

EV250NXTQ02 Arrived on site and found Frost has dissipated, added silicon in between inner liner and counter cabinet in order to assist with freezer seal. No water leaks from connections at time of service

Near TX-46, Seguin, TX 78155
Thomas L.

Thomas L.

Arrived on site for sparking during operation. Tested unit and found no problems. Discussed with customer that if the bilevel rack touches the wall it makes a metal to metal situation which will cause sparking. Customer informed me that since that rack was taken out the unit has never spark since. Operations are normal.

Near Co Rd 111, Georgetown, TX 78626
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for shaking violently during spin even when empty. Found basket has small amount of play likely indicating bent chaft on gearcase. Unable to confirm is gearcase or basket is bad. On return both parts need to be replaced. Will need two hours. Office to schedule directly.

Near Shire Meadows, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating. Upon inspection, I placed the unit in diagnostic mode and found an F8E2 error code. Ran the unit in diagnostic mode and found that the drain pump would not engage so I verified the connection. Office to order drain pump and schedule return service for 05/01/18 MS. I will return with pre diagnosed control and UI on next service. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Jerry C.

Jerry C.

WMH31017FS0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and all three switches and mounts. I removed and replaced the door. I found the front of the chassis bent inward and I corrected it. Operational test good.

Near Sundrops St, Leander, TX 78641
Luis M.

Luis M.

Ice machine-installed new external drain pump

Near General Williamson Dr, Austin, TX 78734
Connor M.

Connor M.

WRX735SDBM whirlpool refrigerator Arrived on site to test unit for no ice production. Found icemaker continuously rotating when forced into harvest mode. Replaced icemaker. Unit did not cycle with door closed. Found surface on door that strikes switch is warped. Door will need to be replaced. Pic attached to quick pics. Added temporary spacer to allow ice production. Office to schedule directly.

Near Ponderosa Dr, Canyon Lake, TX 78132
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the oven door outer glass and handle. Tested unit and unit tested good. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no operation, found open thermal fuse. Replaced, unit is running to spec, verified clear ducting, timer advancing, not sticking on heater relay. Good airflow. Unit checks good.

Near Deek Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no fill condition. Customer explained the unit would fill but would not fill enough. Found unit to,be working properly.

Near Windwood Dr, Kingsland, TX 78639
Dona W.

Dona W.

Arrived on site for drawer freezing on evaporator cover, found damper not opening upon testing, will replace evap fan with wiring upon return. Ordered cover and mullion in case of brittleness. Discussed with customer that they will turn unit off to defrost for return. Discussed using towels. All water connections dry

Near Deek Dr, Killeen, TX 76549
Luis M.

Luis M.

Refrigerator-replaced diffuser assembly

Near Waymaker Way, Austin, TX 78746
Connor M.

Connor M.

MVWB835DW3 maytag washer Arrived on site to test unit for long fill error. Found hot water valve not opening when given power. Replaced and tested unit. Unit working properly, no leaks detected. Instruct on proper use and care.

Near John Charles Rd, Bulverde, TX 78163
Connor M.

Connor M.

KRMF706EBS kitchenaid refrigerator Arrived on site to test unit for left shelf light flickering. Found hook at rear on one side was painted over not allowing good contact for light. Sanded paint down, light now staying on constantly. No leaks detected.

Near Old Boerne Rd, Bulverde, TX 78163
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for loud noise from unit, found condenser fan motor is bad and fan blade is warped due to shaft is loose in motor and kept hitting fan mounting, will order condenser fan motor and blade, instructed customer to turn unit off and put all food in to coolers so if condenser fan motor fails when she is not home will posably loose food and cause further damage, Skyped office parts and talked to jordan and will reschedule for 4/30/18

Near Windy Park Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for loud noise from unit, found condenser fan motor is bad and fan blade is warped due to shaft is loose in motor and kept hitting fan mounting, will order condenser fan motor and blade, instructed customer to turn unit off and put all food in to coolers so if condenser fan motor fails when she is not home will posably loose food and cause further damage, Skyped office parts and talked to jordan and will reschedule for 4/30/18

Near Windy Park Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found wheels and stops have failed, after replacing the top rack is now operating properly. No water leaks from connections at time of service, job complete.

Near Scarlet Fire Dr, Converse, TX 78109
Kevin B.

Kevin B.

4/25/18 9:08: KB there 4/25 WED, 7:56 to 8:26, Arrived on site and inspected unit and found no power showing on control board, found correct power at outlet and after replacing control board all function has returned to washing machine. Ran a calibration cycle and an automatic a test cycle and all functions are operating properly. No water leaks from connections at time of service, job complete.; Job Cmpltd, snapped 2 QuickPics

Near O'Connor Rd, Live Oak, TX 78233
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and found unit would not spin or drain. Remove drain pipe and found that it’s impeller was biting against it’s own housing. Corrected situation and tested. All operations were normal and dry.

Near Ocotilla Dr, Marble Falls, TX 78654
Lou S.

Lou S.

arrived on site to inspect dishwasher asking a grinding noise. I placed the unit in diagnostic mode and received error codes 6/4, 5/1, 9/1, and 5/2. The unit would not fill with water and while attempting to fill, the motor was making a grinding noise. I tested the drain and it tested good. I removed and replaced the sump/motor, tested unit and unit operates as designed. No water leaks observed during service.

Near Tribal Way, Leander, TX 78641
Daniel  A.

Daniel A.

WOS51EC0AS03 Control panel not coming on. Defective thermal fuse. Replaced fuse. Blower not operating. Corrected blower wire connections. Verified normal operation after service

Near Magnum, New Braunfels, TX 78132
Kevin B.

Kevin B.

Arrived on site and replaced all parts diagnosed on previous visit, LEDs are now turning on properly and requested that customer monitor freezer door to see if condensation has stopped. No water leaks from connections at time of service, job complete

Near Bulverde Rd, San Antonio, TX 78261
Robert J.

Robert J.

MAH6500AW2 Maytag washer noise

Near Berkeley Ave, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for improper door operation. Fresh food section door was loose and not closing properly due to hinge scores were not secure. Corrected middle hinge screw situation and door now operates properly.

Near Pecan Valley Dr, Marble Falls, TX 78654
Robert J.

Robert J.

WTW5000DW0 Whirlpool washer leaking

Near Mesa Verde Cir, Austin, TX 78749
Robert J.

Robert J.

Near Kinney Ave, Austin, TX 78704
Lou S.

Lou S.

arrived on site for to inspect microwave door not closing. Upon further inspection, I found that the light stays on when the unit is operating as if the door was open. I pushed on the door and the light turned off. Due to this unit being an oven/microwave wall unit, I had to removed the oven to replace the interlocks. Removed and replaced both interlocks, tested unit and unit operates as designed. Job completed.

Near Tribal Way, Leander, TX 78641
Mike G.

Mike G.

MEDB835DC4, Arrived on site for unit taking to long to dry checked unit and found that the unit has good air flow and unit is heating checked unit and found that the the dryness level is at 2 reajusted dryness level to 3 15% more checked unit and unit checked fine at this time... checked and cleaned out all lent found from unit....

Near Farm-To-Market 2086, Temple, TX 76501
Mike G.

Mike G.

MEDB835DC4, Arrived on site for unit taking to long to dry checked unit and found that the unit has good air flow and unit is heating checked unit and found that the the dryness level is at 2 reajusted dryness level to 3 15% more checked unit and unit checked fine at this time... checked and cleaned out all lent found from unit....

Near Farm-To-Market 2086, Temple, TX 76501
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced all parts, unit tested good.

Near Shelton Ranch Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found dispenser door gasket is loose and dispenser door has come off track. Replaced dispenser door and spring and it is now operating properly. No water leaks from connections at time of service, job complete

Near Marshall Rd, San Antonio, TX 78259
Luis M.

Luis M.

Refrigerator-repaired light switch remolded fresh food door seal

Near N Bluff Dr, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for no light operation. Found the freezer door was not depressing switch properly to turn on light. Adjusted door and operations are now normal. Water connections are dry.

Near Live Oak Dr, Marble Falls, TX 78654
Robert J.

Robert J.

Kgsa906pss00 gas range control

Near Kinney Ave, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for fridge not cooling below 55 degrees, found unit is completely frosted over, ran test for fans found condenser fan not turning on. Will need condenser fan. Will replace evap cover and condenser fan on return. May need control. Sarah assisted with reschedule and part. All water connections dry. Customer will defrost unit before tech returns. Discussed towels and defrost procedure.

Near Province Point, Harker Heights, TX 76548
Luis M.

Luis M.

Refrigerator-replaced diffuser and defrosted water tank

Near Hovenweep Ave, Austin, TX 78744
Mike C.

Mike C.

Whirlpool Microwave WMH73521CS6 Arrived to find unit not always starting a cycle and saying open/close door in the display. Found door switches and interlocks bad. Installed new door switches and interlocks, checked operation and unit checked good.

Near E Palm Valley Blvd, Round Rock, TX 78664
Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Kevin B.

Kevin B.

Arrived on site and found a van lights are constantly on, sent oven into diagnostics and found under oven light door is registering as closed and load is showing off. Spoke with Jenn air tech line SR7721824324 Kathy, she has an internal notation that this is a Software issue they are aware of but currently there is no fix available. A service pointer to correct the problem will be released sometime in the future.

Near E Evans Rd, San Antonio, TX 78266
Steve C.

Steve C.

Arrived on site for the unit control panel started to smoke. Removed the control panel and found the control has shorted and melted. Called Whirlpool Sr#7721824192 Andrew and advise safety will contact customer. All water connections were dry at the time of service.

Near Andele Way, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for improper operations. Tested all functions and all working properly. There were no water leaks. Instructed customer to let us know if any other issues arise.

Near County Rd 120, Marble Falls, TX 78654
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced adjuster and leveled the unit, everything tested good. Collected 129.89 on check.

Near South Bay Ln, Austin, TX 78739
Lou S.

Lou S.

arrived on site to inspect noisy dryer. Upon inspection, I turned the drum and found that the unit was making an extremely loud metal to metal grinding noise. I removed the top of the unit and found that the control bracket was missing a screw and it was resting on the outer portion of the drum and was causing the grinding sound. I replaced the screw and set the bracket back in place and tested the unit and the unit operates as designed. No lint observed during service.

Near Brave Face St, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for Noisey operation and no cool condition. Turned breaker back on to power up unit. All operations started up now normal. All water connections were dry.

Near Hwy 1869, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, I replaced drain pump, unit tested good. Also found a kink in the drain line that was preventing a good flow. Collected 108.24 on cc

Near Austral Loop, Austin, TX 78739
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the outer door glass and door gasket. Installed an installation strip as advised in a service pointer. Tested unit and unit tested good. Advised customer of my work. No gas leaks detected during service.

Near Brenham Ln, Leander, TX 78641
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike C.

Mike C.

Whirlpool microwave WMH32517AS1 Arrived to check unit for not heating. Found 122 volts at high voltage transformer input side. Found capacitor and diode have shorted out the magnetron. Installed new capacitor, diode and magnetron, checked operation and unit checks good. MW140 $159.99 - Magnetron $149.97 - Capacitor $67.65 - Diode $45.64

Near Pedernales Falls Dr, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for knocking noise, found hot and cold water hoses swapped on back of unit, when valve turning on and off hoses hitting back of machine. All parms checked good, all water connections dry. Customer will swap hot and cold. Customer needed to pick up kids. No abnormal noises no errors. All operations normal.

Near Catalpa Ct, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for inspection of unit that caught on fire. Found that the entire control panel area was charred from fire that happened in left side of the control board. Control panel 4451063 is discontinued. Main control board 4448869 is discontinued. The entire wire harness for both units would have to be replaced. Due to heat it appears that the wave guide got damaged and that is not a replaceable part. My opinion is that this unit is not repairable and I would be afraid that every electrical component in both unit would have to also be replaced as it is still not for certain which part caused fire. This unit also caught house cabinet on fire as well. The customer has expressed that they could never trust this unit again.

Near Tarbet Trail, Horseshoe Bay, TX 78657
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Dona W.

Dona W.

Arrived on site for fridge drawer not shutting because of ice build up, defrosted full evap, replaced evap cover with new screws on top, installed wire harness. Verified temps unit checked ok, customer to monitor, all water connections dry.

Near Beachcomber Dr, Morgan's Point Resort, TX 76513
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling. Upon inspection, I found that the evaporator cover had ice buildup on it. I was able to get the Evap cover off to inspect the Evap coil and found a large amount of ice buildup on the coil. I advised the customer that they would need to defrost the unit before I could go any further with service. I had the customer sign a waiver and advised the customer to put several towels down around the unit due to water spillage. Also advised the customer to use a wet/vac to vacuum up as much water as they could to protect their floors. Office to order Evap cover and return service is scheduled for 04/26/18 CS. I will return with RC Thermistor. No water leaks observed during service.

Near Abbot Cove, Volente, TX 78641
Luis M.

Luis M.

Refrigerator-installed water line to unit

Near Big Brown Drive, Austin, TX 78737
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning dishes, found power getting to wash motor, found bad wash motor. I replaced sump, unit tested good, water lines were dry at time of service.

Near Sea Hero Place, Austin, TX 78737
Thomas L.

Thomas L.

Removed and replaced fresh food section door due to surface rust with permission of factory. All water connections were dry.

Near Quail Trail, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KUDC10FXSS4 kitchenaid dishwasher Control-198.42 wire harness-115.30 arrived on site to test unit for smoke and arching coming from control panel. Found control caught on fire and melted harnes where power goes into control. Will need harness and control to repair unit. Sw approved 5/1

Near West Ave, Austin, TX 78705
Connor M.

Connor M.

KSGG700ESS0 kitchenaid range Cooling fan-105.61 labor-169.99 arrived on site to test unit for not baking giving error code of cooling fan too slow. Diagnosed bad cooling fan. Replaced cooling fan and checked all function. Unit working properly at time of service.

Near West Ave, Austin, TX 78705
Daniel  A.

Daniel A.

WFW95HEDC0 Washer not advancing certain cycle. Ran diagnostic. Error code F1E1. ACU corrupted. Replaced ACU. checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Verde Trce, Bulverde, TX 78163
Daniel  A.

Daniel A.

MHW3505FW1 Not washing/drain pump on continuously. Diagnostic error for no fill long fill. Verified no pressure hose/hot -cold incoming water. Replaced pressure sensor b normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near Verde Trce, Bulverde, TX 78163
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, also cleaned out drain line, unit tested good.

Near Lipan Apache Bend, Spicewood, TX 78669
Lou S.

Lou S.

arrived on site to inspect oven not heating. Customer advised that she turned the unit on preheat at 350 degrees and when she came back to put food in, the unit was still at 100 degrees. I placed unit in bake mode at 350 degrees and checked the Ignitor. The Ignitor never engaged. I checked ohms at the Ignitor and it was open. I installed an Ignitor and tested the unit and the unit operated as designed. No gas leaks detected during service.

Near Prize Oaks Dr, Cedar Park, TX 78613
Luis M.

Luis M.

Refrigerator-installed update fresh food evaporator,compressor and filter drier

Near Wingreen Loop, The Hills, TX 78738
Joseph C.

Joseph C.

WDF330PAHS1 I’ve done site for “wash cycle not working” complaint. Inspected unit and found water supply valve shut off. Cut water on and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Abbey Glen Ln, Austin, TX 78753
Robert J.

Robert J.

WFG505M0BS2 Whirlpool has range

Near E Fm 150, Kyle, TX 78640
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit leaking profusely from door, found leveling legs were low. Raised legs. also found crack on left and right hand side of inner door, latch is broken off of UI side, will need latch kit, and UI and inner door. Water connections are dry. Has been leaking for a couple months, customer has still been running, took pictures of flooring. May need authorization. Leaking stopped once legs were leveled. Erika assisted with parts office will need to reschedule.

Near N Beal St, Belton, TX 76513
Dona W.

Dona W.

Kesha file#7721815050, spoke with tech line. No errors heater ohms correctly, voltage good from control to element. Incoming water temperature 126degrees. Rinse aid has been turned up to 3. All operations are working correctly at this time. Discussed with techline that customer needs to run water prior to starting load, if delayed always purge water before running. Per customer dishes are clean but not all are dried. Did not feel as though it was hot enough inside and dishes did not feel hot. All water connections dry.

Near N Beal St, Belton, TX 76513
Lou S.

Lou S.

arrived on site for dishwasher with error code F2E2. Upon inspection, I attempted to place the unit into diagnostics, but the unit would not respond. I disconnected the UI from the main control and turned the power source on and the units drain pump activated. I reconnected the UI to the control and still had no operation. Office to order UI and schedule return service. I will return with the main control on next service date. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for washer not draining, I found broken lid switch, replaced lid switch, unit tested good. Water lines were dry at time of service.

Near W Hwy 290, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site for refrigerator/freezer not cooling. Upon further inspection, I found that the freezer coil had not frost pattern. I felt the compressor and it was cold to touch. I verified ohms to the compressor and verified ohms to the start device and found that the wiring was not correct. I corrected the wiring and tested unit and the unit tested good. Unit began to cool as designed. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Connor M.

Connor M.

MAV2755AWW may tag washer Arrived on site to test unit for not working. Fiund unit not operating on any cycle. Found if plug is pushed at a certain angle while plugged into outlet unit would come on and operate as designed. Instruct customer on having outlet replaced by an electrician. No leaks detected.

Near Bierce St, Austin, TX 78701
Connor M.

Connor M.

WFG530S0ES1 whirlpool oven Arrived on site to test unit for gas smell when not in use. Insoected all connections. Unit has already been bubble soaped by plumber. All connections checked fine visually. Tunred gas on and was unable to smell it until unit was moved. Gas line connected to range is slightly too short, causing tension to be put on it when moved. With out proper instrumentation i am unable to accurately locate leak. My guess would be related to the short gas line. If gas line is the root of cause it will need to be replaced by rhe builder as it is not considered part of the appliance. Instruct customer on cintacting gas company to have leak diagnosed with correct tools.

Near Rainey St, Austin, TX 78701
Mike C.

Mike C.

Whirlpool oven WOS51EC0AS04 Arrived to find unit not making any sound when making selections. Found user interface bad on unit. Installed new user interface and checked operation, checked good.

Near Lime Creek Rd, Cedar Park, TX 78613
Steve C.

Steve C.

Arrived on site for the unit will not turn on. Tested the unit and found the control is shorted. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Business 190, Copperas Cove, TX 76522
Paul R.

Paul R.

KitchenAid Range Model KSGG700ESS1. Arrived onsite for the range that started smoking real bad when the oven was started and it’s coming from around the convection fan. I tested the oven and it is no longer smoking. I suspect that there was an extra amount of oil inside the cavity causing the issue. I removed the lower panel and the fan cover to make sure there was no packing in either place. The unit is working as designed. Call complete.

Near Sweetwater Trail, Austin, TX 78750
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for door out more on the left than the right, replaced outer oven door glass and frame glass and all checks good, control panel not needed, all checks good call complete, see pic. Instructed customer door will pull in more ounce they have had enough uses and it compresses gaskets more.

Near Tasmanian Tiger Trace, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for door out more on the left than the right, replaced outer oven door glass and frame glass and all checks good, control panel not needed, all checks good call complete, see pic. Instructed customer door will pull in more ounce they have had enough uses and it compresses gaskets more.

Near Tasmanian Tiger Trace, Austin, TX 78728
Luis M.

Luis M.

Refrigerator-installed new icemaker

Near High Plains Trail, Spicewood, TX 78669
Daniel  A.

Daniel A.

WCG97US0DS00 Center burner irregular flame. Yellow flame. Not burning properly. Inner and outer orifice reverses on center burner. Corrected orifice position. Normal operation after service. Verified proper ignition/flame

Near Patty Dr, Canyon Lake, TX 78133
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for no operation, found thermal fuse, element, cutoff, thermistor, all checked good. Incoming power is correct. Timer is not sending voltage to motor or heater contacts are open. Erika assisted with parts and reschedule date. Dryer ducting clean.

Near Cedar Cove Spur, Belton, TX 76513
Connor M.

Connor M.

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for leaking during wash. Found evidence of suds issue. Customer showed me video of unit during leak and inside was inundated with suds. Instruct on proper use and care. Unit working properly at time of service.

Near Boulder Run, New Braunfels, TX 78132
Steve C.

Steve C.

Arrived on site for the unit door is stuck and has error code f5e3. Tested the unit and found the door latch will make constant ticking noise. Found the latch is defective. Replaced the latch and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Conder St, Killeen, TX 76541
Steve C.

Steve C.

Arrived on site to replace the valve due to not filling up with water. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Conder St, Killeen, TX 76541
Thomas L.

Thomas L.

Removed and replaced kinked outlet, drain hose. Unit now tests properly with no water leaks.

Near FM3405, Georgetown, TX 78633
Robert J.

Robert J.

NED4655EW0 Amana dryer

Near E Fm 150, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for fridge getting to 50 degrees, replaced door that was warped. Ran water through unit, verified no leaks. Thermistor checked good on ff evaporator. All operations checked good. Frost pattern looked good, customer had unit unplugged. Verified all water connections dry. Instructed customer to wait 24 hours before loading with food.

Near S Howe St, Lampasas, TX 76550
Nathaniel B.

Nathaniel B.

Model MVWC565FW0, Arrived on call for water level to low, found that on bulky unit is doing a deep water wash water is filling 4 inches bellow the inner rim of the inner tub which is correct amount of fill, found no error codes, found that customer was washing to large of comforters, instructed customer anything larger than a non bulky comforter will need to be taken to a laundry mat, gave customer instruct on soap usage and loading and cleaning of the washer, all checks good, no parts needed, call complete, hot and cold water are dispensing as they should.

Near Alta Vista Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MVWC565FW0, Arrived on call for water level to low, found that on bulky unit is doing a deep water wash water is filling 4 inches bellow the inner rim of the inner tub which is correct amount of fill, found no error codes, found that customer was washing to large of comforters, instructed customer anything larger than a non bulky comforter will need to be taken to a laundry mat, gave customer instruct on soap usage and loading and cleaning of the washer, all checks good, no parts needed, call complete, hot and cold water are dispensing as they should.

Near Alta Vista Dr, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site for dishwasher arm fallen off. Upon inspection, I found that the upper wash arm was broken and needed to be replaced. I inspected the manifold and found that it was good. I installed a new upper wash arm, tested the unit and the unit operates as designed. No water leaks observed during service.

Near Hillrose Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect microwave display. Upon further inspection, I could not reduplicate the issue; however, I inspected the control and found that the display ribbon was not seated correctly. I reseated the ribbon and tested unit and unit tested good. Job completed.

Near Hillrose Dr, Leander, TX 78641
Lou S.

Lou S.

Near Hillrose Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for poor washing results. Customer told me dishes aren’t clean and she feels no heat after cycle. Found 2 fault. Does storeD. One for poor drain and one for no heat. Ran diagnostics and heater did work properly, 8 amps. Also found drain motor working properly. F8e1 F7e1 were codes. Reset control via diagnostics and error code F7e1.all operations are now normal. All water connections were dry.

Near Colorado River Rd, Georgetown, TX 78633
Robert J.

Robert J.

Whirlpool microwave WMH32519CB0 replacement of magnetron

Near New Bridge Dr, Kyle, TX 78640
Mike G.

Mike G.

EL7ATRRKS01, Arrived on site to install UV dryer and access valve after repair pulled a vacuum on system and unit Held vacuum put 4.1oz of 134a and checked for leaks and no leaks found at time of srv... and unit is starting to cool unit checked fine at this time....

Near Knottingham Dr, Waco, TX 76712
Mike G.

Mike G.

EL7ATRRKS01, Arrived on site to install UV dryer and access valve after repair pulled a vacuum on system and unit Held vacuum put 4.1oz of 134a and checked for leaks and no leaks found at time of srv... and unit is starting to cool unit checked fine at this time....

Near Knottingham Dr, Waco, TX 76712
Clif L.

Clif L.

Whirlpool refrigerator WRT311FZDM00. Arrived on site to diagnose a refrigerator that is condensating in the fresh food section. Tested unit and found during installation of doors were reversed and door seals were not reshaped to accommodate for hinge position change. Reshaped seals using applied heat. Tested unit and found all is functioning properly at this time. No water leaks were found at time of service.

Near Payne Ave, Austin, TX 78757
Jonathan  S.

Jonathan S.

Whirlpool dryer. Clumping clothes together and not drying.

Near Vilamoura St, Pflugerville, TX 78660
Brandon C.

Brandon C.

Arrived on site for unit not heating, found bacteria-stat, I replaced cut off kit, unit tested good. Collected 245.85 on check. Instructed customer to have vent cleaned.

Near Hachita Dr, Austin, TX 78749
Lou S.

Lou S.

arrived on site for noisy washer. I placed the unit into diagnostic mode and the unit tested good. Ran manual test mode for high spin and found that the unit made a noise as if something was inside the tub. Stop test mode and checked inside the tub and found a penny in between the impeller and the basket. Removed the penny and tested unit again in manual mode on high spin and could not duplicate the noise. Advised customer of my findings. No water observed during service.

Near Cypress Creek Road, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no heat, found timer not sending voltage. Replaced timer, verified temperatures, unit checked good. Dryer ducting clear.

Near Quail Point Dr, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for no cool conditions, found shorted defrost heater, open bimetal. Replaced defrost heater, bimetal and control, verified frost pattern is good. Temperatures dropping in fridge and freezer, airflow good to fridge side. Instructed customer to wait 24 hours for full cool before loading with food. All water connections dry.

Near Scott Dr, Copperas Cove, TX 76522
Luis M.

Luis M.

Refrigerator-replaced compressor

Near Shadywood Dr, Austin, TX 78745
Robert J.

Robert J.

W5CE3024XS00 Cooktop replacement of glass top

Near Ferrystone Glen Dr, Austin, TX 78617
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, pantry control, UI, damper and evaporator cover. Also found that there was a 1/8 inch gap between the drain tube and the chassis. I used manufacturer approved silicone and sealed the gap. Tested unit and unit tested good. No water leaks observed during service. Customer had defrosted unit prior to service.

Near Lime Creek Rd, Volente, TX 78641
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site for unit not cleaning or drying checked unit and found 7-1 control turned off heating element checked unit and found that the OWI is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv..

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site for unit not cleaning or drying checked unit and found 7-1 control turned off heating element checked unit and found that the OWI is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv..

Near Carolinda Dr, Waco, TX 76710
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning, found power getting to wash motor, found bad wash motor. I replaced sump unit tested good, water lines were dry at time of service.

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Daniel  A.

Daniel A.

KFIV29PCMS Not cooling/freezing. Refrigerant leak in refrigerator evaporator. Replaced evaporator/compressor. Compressor burnt out. Excessive oil leak. Verified normal operation after service. No refrigerant leaks detected.

Near W Coll St, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no operation. Enter d diagnostics and found F1 failure. Replaced control per tech sheet. Unit tested fine after replacement of control Terri.harmon.atx@gmail.com

Near Co Rd 336, Bertram, TX 78605
Kevin B.

Kevin B.

Arrived on site and found icemaker arm has fallen off removed icemaker and found mounting points are no longer holding arm. Replaced ice maker to correct issue. Quoted for icemaker $129.43 total labor rf360 $159.99. No water leaks from connections at time of service, job complete

Near W Borgfeld Dr, San Antonio, TX 78260
Nathaniel B.

Nathaniel B.

Model WFW92HEFW0, Arrived on call for Front display is not displaying properly, found that when set to towels only customer says display shows 9 hours, not able to repeat symptom, called whirlpool tech line and talked to dave, file number 7721805676, per whirlpool tech line have customer take video if issue returns and start cycle if it shows 9 hours and wait 15 min. And see if it still shows 9 hours, per dave from whirlpool not to install any parts today. Call complete, no water leaks at time of call.

Near Windsor Rd, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFW92HEFW0, Arrived on call for Front display is not displaying properly, found that when set to towels only customer says display shows 9 hours, not able to repeat symptom, called whirlpool tech line and talked to dave, file number 7721805676, per whirlpool tech line have customer take video if issue returns and start cycle if it shows 9 hours and wait 15 min. And see if it still shows 9 hours, per dave from whirlpool not to install any parts today. Call complete, no water leaks at time of call.

Near Windsor Rd, Round Rock, TX 78664
Robert J.

Robert J.

WED7000DW Whirlpool dryer

Near S Lamar Blvd, Austin, TX 78704
Robert J.

Robert J.

Near S Lamar Blvd, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for not completing cycle, found drain pump Impellers not pushing water, units bearings are out, basket is wobbling, grinding on spin heavily. All water connections dry. Instructed customer not to use. Will need front tub, rear tub, seal, basket and pump. Will need authorization and will need two techs two hours. Left skype for office.

Near US-190, Kempner, TX 76539
Kevin B.

Kevin B.

Arrived on site and found several positioners on lower and upper rack have broken off. Replaced and re-connected them as needed and racks are now operating properly. No water leaks from connections at time of service, job complete.

Near Hackney Ln, San Antonio, TX 78260
Thomas L.

Thomas L.

Arrived on site for no ice condition. Started unit to find it was spuing water out of the reservoir. Found the recirculating hose had come off of for recirculating pump. Reinstalled recirculating hose and tested unit. All water connections were dry at the time of service.

Near La Serena Loop, Horseshoe Bay, TX 78639
Steve C.

Steve C.

Arrived on site to replace the valve due to not filling up with water. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Teal Dr, Killeen, TX 76542
Steve C.

Steve C.

Arrived on site for the unit is not draining. Tested the unit and found the garbage disposal cap is still in place. Removed the cap and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Teal Dr, Killeen, TX 76542
Dona W.

Dona W.

Arrived on site for unit not cleaning properly, found uppermost spray arm not attached to cabinet. Reseated unit now spraying correctly. Found dispenser not opening, replaced dispenser unit now opening. Found adjuster racks falling apart. Replaced adjusters and applicable parts with adjuster. Verified unit running to spec all operations checked good. All water connections dry.

Near Pack Ave, Copperas Cove, TX 76522
Kevin B.

Kevin B.

Arrived on site and found dishwasher is in a retail warehouse and there is no available water or electrical connections. Replaced washer motor and inspected drain pump. No water leaks from connections at time of service, job complete

Near US-281, San Antonio, TX 78258
Kevin B.

Kevin B.

Arrived on site and sent unit to wash on diagnostic cycle and all functions are operating properly. Found no high drain loop and corrected drain hose to prevent siphoning into the tub from garbage disposal. Also found incoming water temperature is 108° and recommended raising it to a minimum of 120° in order to effectively break down detergent. Dishwasher is operating as designed, no water leaks from connections at time of service, job complete.

Near Sendero Verde, San Antonio, TX 78261
Luis M.

Luis M.

Redrigerator-door seal issues repaired

Near Trailridge Dr, Austin, TX 78731
Dona W.

Dona W.

Arrived on site for no heat on right front burner, found burned open right front burner. Replaced, verified operations, unit checked good. Infinite switch was not correct part pulled, sent pictures to Shana.

Near Cedar Oaks Cir, Temple, TX 76502
Mike G.

Mike G.

KGRS505XSS05, Arrived on site for unit not heating checked unit and found that the bake ignitor is bad replaced ignitor and checked unit and unit is now heating unit checked fine at this time....

Near Loop Dr, Temple, TX 76502
Mike G.

Mike G.

KGRS505XSS05, Arrived on site for unit not heating checked unit and found that the bake ignitor is bad replaced ignitor and checked unit and unit is now heating unit checked fine at this time....

Near Loop Dr, Temple, TX 76502
Mike G.

Mike G.

WED8000BW0, Arrived on site to install new dryer repair kit checked unit and cleaned out all lent found from unit and checked unit after repair and unit is now working properly unit checked fine at this time.....

Near Buttercup Loop, Morgan's Point Resort, TX 76513
Mike G.

Mike G.

WED8000BW0, Arrived on site to install new dryer repair kit checked unit and cleaned out all lent found from unit and checked unit after repair and unit is now working properly unit checked fine at this time.....

Near Buttercup Loop, Morgan's Point Resort, TX 76513
Mike G.

Mike G.

WTW7000DW1, Arrived on site for unit making a noise when washing checked unit and found that then unit is washing unit will start making a squeaking sound found that the bearings are going out unit will need the gearcase replaced ordering part checked unit for water leaks and no leaks found at time of srv....office will need to call customer to r/s

Near Soules Cir, Bruceville-Eddy, TX 76524
Mike G.

Mike G.

WTW7000DW1, Arrived on site for unit making a noise when washing checked unit and found that then unit is washing unit will start making a squeaking sound found that the bearings are going out unit will need the gearcase replaced ordering part checked unit for water leaks and no leaks found at time of srv....office will need to call customer to r/s

Near Soules Cir, Bruceville-Eddy, TX 76524
Thomas L.

Thomas L.

Arrived on site for improper operation. Found control board is powering up steam valve on all cycles and it is not turning water valve off. Customer doesn’t wish to invest this much in an 8year old dryer. Control $246.30 Work $189.99 Sub $436.29 Tax$ 35.99 Total$472.28

Near Skyline Rd, Georgetown, TX 78628
Robert J.

Robert J.

Refrigerator Whirlpool

Near I-35, Kyle, TX 78640
Luis M.

Luis M.

Wine cooler- replaced condenser fan motor and blade

Near Maravillas Loop, Austin, TX 78735

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