We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78733
Scott
Job Details: 08/31/2022
"Arrived on site for upper rack falling down . Found upper rails rusted and welds broken . Replaced rails , unit is operating normally. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB8
Near Marble Falls, TX 78654
Paul
Job Details: 08/31/2022
Arrived onsite to inspect refrigerator not dispensing ice and burning up solenoid. Tested voltage at the control to solenoid and no voltage was detected. The harness to the solenoid from the icemaker was also damaged. Both the icemaker harness and control board need to be replaced. CX has elected to order and replace parts himself. Suspicion is that the relay on the control had stuck closed causing the coil to be energized at all times and burn up.
We serviced a
KITCHENAID OVEN
Model RBS305PDB12
Near Georgetown, TX 78633
Lou
Job Details: 08/31/2022
"Arrived on site to inspect wall oven error codes. Upon further inspection, the customer advised that the unit went bad during a recent storm and is showing error code E3F1. I cycled the power to the unit and when I checked the unit the display showed the error code. The tech sheet reads to replace the main control with any F1 error codes. I attempted to test the unit and it failed to heat. I advised the customer that I could have the main control rebuilt but could not guarantee the rebuilt control would pair to the control panel
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ1
Near Cedar Creek, TX 78612
Matthew
Job Details: 08/31/2022
"Arrived onsite for washer with error code, overflow condition. Ran test and found failed pressure switch. Replaced switch and tested. Unit is now functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near New Braunfels, TX 78132
Andrew
Job Details: 08/31/2022
"Arrived on site to test unit for not spinning properly. Found gearcase failure. Recommend replacing gearcase, cam, belt, wash plate and hub. Unable to remove wash plate. C
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78745
Luis
Job Details: 08/31/2022
2667Arrived on site. Installed water filter tested door operation good. Advised customer if issue continues to lower water pressure to unit.
We serviced a
WHIRLPOOL COOKTOP
Model JGD8130ADS
Near Austin, TX 78750
David S
Job Details: 08/31/2022
"Arrived on site to install previous diagnose parts. I replaced all 4 burner heads, and the two front ignitors. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near China Spring, TX 76633
Tyler
Job Details: 08/31/2022
"Arrived on site for refrigerator needing previously diagnosed RC cover, high-voltage control, and Bella UI. Upon arrival confirm the unit was probably defrosted and installed all three parts. Reassembled and tested unit and found all functionality fully restored and inform the customer to give it 24 hours to stabilize the temps as well as an additional four days to fill the ice bucket up.
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Copperas Cove, TX 76522
Jonathan M
Job Details: 08/31/2022
"Arrived on site for a washing machine that is not making it through any spin cycle. Inspected unit and work area. Round the unit three diagnostics and found an F 51 ( motor RPS failure) error code. Checked all my connections and found all connections good. Tested resistance through the RPS sensor and the motor and found both within range. Spoke to CS and was advised to remove the basket to see if there was anything stuck underneath the basket. I was unable to remove the basket even after shaking the basket up and down at least 50 times. The basket would not break free from the driveshaft. Did not find anything underneath the basket. Hes been advised to check and spin the basket to see if it was making a grinding sound. Did find the unit making a grinding sound as the basket was spun. Advise the customer the issue would be with his bearings on his washer and because of the basket not being able to be removed, we would have to do a rebuild on the washer for repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Manchaca, TX 78652
Leonardo
Job Details: 08/31/2022
Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit test good drain unit 3 times job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78738
Justin
Job Details: 08/31/2022
Arrived on site for refrigerator with water from the dispenser barely coming out. I test the unit and found a very light steam when dispensing. I removed the filter and found the flow normalized. I installed a filter provided by the customer and the unit was still working as designed. I found they had a bad filter prior installed. No leaks observed at the time of service.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jarrell, TX 76537
David Z
Job Details: 08/31/2022
"Arrived on site to follow up on washer throwing F2E2 for UI not recognized. Verified error. Was able to get both UI to function and control seemed good. Replaced UI first, then control to resolve error message. Tested unit and found no further errors present. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Jarrell, TX 76537
David Z
Job Details: 08/31/2022
"Arrived on site to diagnose refrigerator that was not cooling in either compartment. On arrival found unit was running and cooling fine. Compressor felt a little warm, but unit has a full frost pattern. Customer informed me they had heard the unit clicking but not cooling, almost like compressor was locked up or a voltage issue. Checked all components and unit tested good with no verifiable failures. Customer said unit appeared to have started cooling this morning. Freezer was at 11 and dropping, RC at 40, unit was unloaded as well. Advised to add some items and monitor the unit and follow up if issue repeats. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Georgetown, TX 78628
David Z
Job Details: 08/31/2022
Arrived on site to diagnose no drain dishwasher. Examined unit and found standing water. Checked disposal and found the knockout still intact. Removed knockout are verified unit draining properly. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 08/31/2022
Arrived onsite for ice machine that is struggling to make ice. Upon arrival I ran. Diag cycle and found that the unit was operating as designed except for that the unit would fill slow when the filter is inspected into the unit but operates normally when the filter is out. Cx was not home but I spoke with him on the phone and I told him of my findings and that the filter may be the issue and it would have to be replaced. Cx decided to purchase a filter and install it him self. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 08/31/2022
Arrived onsite for ice machine that is not draining. Upon inspection I found that the external drain pump had failed and was not draining. I replaced the pump and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFX15HX00
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 08/31/2022
Arrived onsite to install previously designed parts. Upon arrival I installed new pumps and tested unit and found unit operating as designed. Customer will need to purchase a new filter as theirs is clogged. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32517AS2
Near Lakeway, TX 78734
Leonardo
Job Details: 08/31/2022
Arrived on site to test unit for unit catching on fire inside. Test unit and found fire started under the turntable glass. No melted wires or turntable motor. Just burner interior. Called safety and documented finding unit is non repairableFile#7734435999
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78738
Leonardo
Job Details: 08/31/2022
Arrived on site to test unit for unit not drying. Test unit and found broken heating element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JB36NXFXRE00
Near Austin, TX 78704
Scott
Job Details: 08/31/2022
Arrived on site for fridge not powering on . No voltage to switch . Checked and breaker on . Pulled unit out and found power cord not plugged in . Plugged fridge in and unit powered up. Water to hous turned off . No signs of any leaks previously . Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Bastrop, TX 78602
Matthew
Job Details: 08/31/2022
Arrived onsite for microwave not venting properly. Upon arrival inspected unit. Found blower fan not secured properly resulting in pore ventilation. Disassembled unit and secured fan. Tested unit and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Bastrop, TX 78602
Matthew
Job Details: 08/31/2022
"Arrived onsite for microwave not heating. Upon arrival inspected unit. Tested and found all other components functioning but not heating. Found failed high voltage system components. Disassembled unit and replaced magnetron, capacitor and diode. Tested unit and unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Bastrop, TX 78602
Matthew
Job Details: 08/31/2022
"Arrived onsite for oven panel not responding properly and restarting. Upon arrival inspected unit. Customer stated that intermittently, when starting a bake cycle, after selections are made the screen will go back to the main menu rather than start the bake cycle. After a few tries it will work and cycle properly. Power cycled and reset unit. Connected back to network and system auto updated. Unit is now functioning properly. If symptoms persist recommend replacing console part W11296171. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/31/2022
"Arrived on sites and inspected refrigerator and found customers experiencing ice cubes getting stuck in the chute. Dispensed ice cube several times and there is no bridging on cubes and ice door is working properly. operation of dispenser cannot be changed or adjusted, job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78626
Gerry C
Job Details: 08/31/2022
"Arrived to inspect microwave door issue. I found the chassis had sustained damage at some point and has a twist/bend, causing the right upper microwave switch to not be fully depressed unless the door is pressed in at the upper right, or slammed. The lower right front leg area was bent over toward the center of the chassis and causing it to further induce twist to the chassis when mounted. Further inspection revealed the outer stainless panel to the right of the actual microwave chassis is slightly deformed, preventing the door from fully contacting the switch. I contacted MFG tech Chris, SR# 7734490868, and advised of my findings. The MFG tech said the issue is due to shipping or installation damage and due to the nature of the damaged chassis, cannot be fully repaired. I was able to square the chassis in the mount and the issue was reduced, but requires a specific press or technique to get the door to close fully and shut off the light."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 08/31/2022
MR arrived on site to install previously diagnosed parts. Removed front door glass and replaced with new unit. Reinstalled unit. No gas leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Round Rock, TX 78665
Gerry C
Job Details: 08/31/2022
"MR Arrived on site for noise issue. On inspection found back service panel was dented in touching the compressor. Fixed service panel. Set and level the unit, could not reproduce the issue after setting the unit up correctly. No water line connected to the unit. Working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78665
Gerry C
Job Details: 08/31/2022
"MR Arrived on site to do SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Installed new element, tested unit in diagnostics mode. Working as designed, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Marble Falls, TX 78654
Paul
Job Details: 08/31/2022
"JM: Arrived onsite to inspect washer not latching properly. I found that the door strike needed to be turned 180?. I adjusted the strike and the unit began operating as designed. Tested unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78704
Scott
Job Details: 08/31/2022
Arrived on site replaced FZ door . Temp repair had held since last visit . Door was only needed . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78754
Joe Z
Job Details: 08/31/2022
Arrived onsite for water dripping from ice maker dispenser. Upon arrival inspected unit and was hot in both boxes. Both FC and RC temp was 80 degrees. Ran diagnostics and all components and sensors passed. Found compressor would not kick on during compressor test. Found start relay just licks. Ohms compressor and is good. Replaced start device with truck stock. Test unit and compressor now operates correctly. Monitored temperature and temperature has dropped to 40s in FC. Customer will monitor for cooling fr the next several hours. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seguin, TX 78155
Andrew
Job Details: 08/31/2022
"Arrived on site to test unit for squealing/squeaking noises. Found cam has signs of belt slipping. Found belt to be looser than normal. Also found unit excessively leaning to the right. Leveled unit and replaced cam, belt and shift actuator. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Seguin, TX 78155
Andrew
Job Details: 08/31/2022
"Arrived on site to test unit for not venting to exterior. Found vent motor was not redirected to vent to exterior. Adjusted vent motor, unit working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seguin, TX 78155
Andrew
Job Details: 08/31/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78758
Joe Z
Job Details: 08/31/2022
"Arrived onsite for Wsh will not agitate . Upon arrival ran diagnostics and there were no error codes. Test unit on manual test mode and found agitate and spin do not operate. Checked motor at control and ohmed good . Called techline for assistance. After series of test, tech recommended replacement of control. Replaced control and test unit. Unit operates as designed. Tech gave SR#734489601. No leaks present at this time. Job complete"
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Austin, TX 78758
Joe Z
Job Details: 08/31/2022
Arrived onsite to install previously diagnosed parts.Replaced panel. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/31/2022
"Arrived on site and found currently freezer temperature is -2?, fresh food temperature is 38?. Customer experience refrigerator that warm in both sections left it unplugged For a day and refrigerator has been working properly since. On test seven changed defrost cycle to eight hour timed and replaced thermistor. Freezer may have frosted over due to a food item causing door to stay open, If issue continues prescreen Damper, high-voltage control board, user interface, evaporator harness, defrost element, and thermistors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Austin, TX 78723
Joe Z
Job Details: 08/31/2022
Arrived onsite to install previously diagnosed parts. Replaced bottom right door. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78746
Scott
Job Details: 08/31/2022
Arrived on site for ice machine making a lot of noise . Found tray not full of water and recalculation pump making a lot of noise . Replaced pump ran diagnostics and all sounds normal and getting correct amount of water in tray . No water leaks detected at time of service. Job complete
We serviced a
MAYTAG DRYER
Model WGG745S0FS05
Near Hutto, TX 78634
Gerry C
Job Details: 08/31/2022
"Arrived to inspect door closing issue. I found the door required adjustment to fully close and to actuate the door switch. After adjustment, the issue was resolved. Operational test good."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/31/2022
"Arrived on site and found airflow is showing restricted on airflow meter, Temperature is good. Removed vent hose from rear of dryer and airflow is now showing good. Recommended to homeowner that vent to the exterior be clean/cleared by a service, also recommended a dryer should not be used until this is done To prevent any damage to it, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/31/2022
"Arrived on site and sound customer called in a refrigerator not a dishwasher. Customer hears a rattling noise that is very intermittent. observe refrigerator for one hour and hurt noise but it changes as soon as refrigerator is moved forward, raising refrigerator using front feet does not remove noise. attempted to contact techline to send in videos Stayed on hold for 20 minutes and they did not answer, the Video is still available to help and diagnosis"
We serviced a
WHIRLPOOL DRYER
Model MEDB955FW0
Near Austin, TX 78739
Kevin
Job Details: 08/31/2022
"Arrived on site and replaced all parts diagnosed on previous visit. Dryer is still giving L2 error Spoke with CS, no further repair should be attempted, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427IL02
Near Austin, TX 78730
David S
Job Details: 08/31/2022
Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Lago Vista, TX 78645
Vincent
Job Details: 08/31/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater to replace with new and improved one. Tested unit and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model JMW3430IL03
Near Austin, TX 78737
Justin
Job Details: 08/31/2022
Arrived on site for a wall oven not heating properly. On arrival the customer stated they had a home inspector that found the units temps were off. I found the inspector used an infrared gun to check surface temps. I walked the customer through how this is the incorrect way to check temps for the oven. I heat the unit to 350?F then monitored the temp fluctuations and found it heating as designed. I informed the customer of my findings. I reached out to the office to collect the service fee. Call complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Austin, TX 78737
Justin
Job Details: 08/31/2022
Arrived on site for a washing machine not running properly. On arrival the customer stated the unit will fill (and appears to fill to much) then it will stop and flash lights on the UI. The customer showed me a video of the lights and it was error code F8E1 for long fill. I put the unit into diagnostics mode and found stored error code F8E1. I then manually activated each component and it ran as designed. I then ran a quick wash and found the unit would fill way to high and then throw an F8E1 and stop. I gained access to the pressure tube and found it had come loose. I re-installed it and then ran through the same steps prior. I found the unit now running as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Georgetown, TX 78633
Lou
Job Details: 08/31/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the front left and right burners not igniting properly, I removed and replaced the burner heads and tested. Unit is operating as designed. Customer tested and they were satisfied. No gas leaks detected during service, job completed"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Georgetown, TX 78633
Lou
Job Details: 08/31/2022
"Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the unit is getting too hot. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My 5 temp readings were 346, 351, 362, 351, 364 for an average temp of 354.8 degrees. I advised the customer of my findings and no mechanical repairs needed at this time. No gas leaks detected during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Lou
Job Details: 08/31/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E4-float switch. Cleared the code and continued with testing. I removed e toeplate and removed the float switch reservoir and found water in the reservoir. While testing, I checked the tub and found a large amount of detergent suds inside (photo). The customer advised that when the error code came up, they opened the unit door and found a lot of suds as well. Customer advised that they have a water softener system. I attempted to clean the float switch but was unable to get all of the water out of it; therefore, I removed and replaced the switch and reassembled it to the reservoir. The unit completed testing and is operating as designed. I cleared the suds from the unit and I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Georgetown, TX 78633
Lou
Job Details: 08/31/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the blower assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Cedar Creek, TX 78612
Matthew
Job Details: 08/31/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival recovered refrigerant. Replaced compressor, Uv dryer , and access valve. Pulled vacuum and held. Charged per spec and ran compressor. Compressor is running and pressures in range. Unit began cooling. Recommended customer place a bottle of water in freezer and allow to freeze once frozen for minimum 24 hrs, until should be good to load. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, TX 78155
Andrew
Job Details: 08/31/2022
Arrived on site to test unit for no power. Found outlet putting out proper voltage 120vac but worn pins preventing power cord from making contact and unit not receiving proper voltage. Advised outlet needs replaced. Ran power cord to different outlet and unit working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, TX 78132
Andrew
Job Details: 08/31/2022
Arrived on site to replace compressor from previous diagnosis. Verified compressor was needed. Replaced compressor and charged with nitrogen at 130psi. System held pressure and no signs of refrigerant leak. Vacuumed system and charged to specs. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78746
Scott
Job Details: 08/31/2022
"Arrived on site for not drying load completely. Found unable to change dryness level . UI wouldnt even light up on they selection . Ran diagnostics, no error codes . Fans ,drain pump ,thermistors checked normal. Replaced control . Dryness selection is now lighting up and able to change selection . Unit is heating up now . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Austin, TX 78745
Luis
Job Details: 08/31/2022
"Enter off deanton hill dr make left building 3 #106. Arrived on site. Diagnosed a refrigerant leak in the system,replaced the evaporator and installed a uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78731
David S
Job Details: 08/31/2022
Arrived on site to install a new heating element. I verified the dishwasher falls in range of service pointer W11540964. I installed a new heating element according to the service pointer. I reinstalled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL00
Near Austin, TX 78750
David S
Job Details: 08/31/2022
"Arrived on site for fridge not cooling at all. I inspected the unit and work area. I found the freezer at 30 degrees when set to 0, I found no ice build up on the evaporator. I gained access to the compressor and found it turning on and off, not getting out of start up. I swapped in a new start device and monitored the unit. I found the compressor staying on and the freezer cooling, I waited 10 minuets and found the freezer dropped to 14 degrees. Customer paid in full with credit card. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Cedar Park, TX 78613
David S
Job Details: 08/31/2022
Arrived on site for dryer taking a long time to dry. I inspected the unit and work area. I spoke to the customer and found out it only happens on sensor dry. I inspected the sensor and found it working as designed. I replaced the control and preformed an air flow test. I found the air flow weak when the unit is on the exterior vent. I recommend the customer have vent wizard come out and clean the exterior vent.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Vincent
Job Details: 08/31/2022
"Arrived on site for dishwasher, inspected unit and work area. Tested unit in diagnostics and found stored error codesF4E3 F7E1 F2E1. I then ran a test cycle and I had no motor response. I gained access to replace sump and motor. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cedar Park, TX 78613
Vincent
Job Details: 08/31/2022
"Arrived on site to check no lights, inspected unit and work area. Tested switches and they where good but found othe one in the RC cracked so replaced it. I then checked the control connections and found a connector unplugged. Reconnected the connector and all lights are now operating properly. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78641
David S
Job Details: 08/31/2022
"Arrived on site to install previous diagnose parts. The customer stated the fridge never cooled after previous service. I gained access to the rc evaporator, I found it p,urged in but not receiving power. Indicating a failed control. I replaced both the UI and main control. I tested the rc fan and found it working. I put the unit into a forced defrost. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDB00
Near Leander, TX 78641
Vincent
Job Details: 08/31/2022
"Arrived on site for refrigerator, inspected unit and work area. Gained access to recover freon from compressor, after recovery I desolder the compressor joints and evaporator. Installed new evaporator and compressor and solder joints. I then vacuum the system out and charged it up. Unit is now cooling. No leaks observed during service. Job completed"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Austin, TX 78724
Matthew
Job Details: 08/31/2022
Arrived onsite for center burner not functioning properly. Upon arrival inspected unit. Found debris in gas ports not allow proper flow for ignition. Cleared debris. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Austin, TX 78732
David S
Job Details: 08/30/2022
Arrived on site for fridge leaking. I inspected the unit and work area. I found the fresh food drip pan warped and allowing water to leak out the wrong side. I cleared the ice and shimmed the drip pan. It is now level and allowing water to flow into the drain. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Lou
Job Details: 08/30/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the vent being the wrong part previously installed, I removed and replaced the vent and tested. Customer agreed to the repair and is satisfied. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78731
Luis
Job Details: 08/30/2022
Arrived on site for no ice. Found broken wires exiting door hinge unit will need a new freezer door. ; ordrng 1 LW10691266 (Freezer door ss) and 1 WPW10334458 (Connector)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Georgetown, TX 78628
Gerry C
Job Details: 08/30/2022
"Arrived to repair door harness. I found all wires were broken and I prepped and pre-tinned the wires prior to soldering. I applied double heat shrink and then re-wrapped the assembly, ensuring the bending of the wires was elongated to prevent further breakage. I tested the unit and all functions returned to normal. I squared and leveled the doors to the chassis. No leaks observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Austin, TX 78703
Matthew
Job Details: 08/30/2022
"Arrived onsite for microwave not heating. Upon inspection found failed high voltage system. Uninstalled unit and replaced magnetron, capacitor and diode. Tested unit and unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Taylor, TX 76574
Cliff
Job Details: 08/30/2022
Arrived on site to diagnose a washer that is not cycling properly. Found unit stuck in drain and reset control. Advised customer that if lid is open for 10 mins and there is water in the machine it will reset to the drain issue. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taylor, TX 76574
Cliff
Job Details: 08/30/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and housing and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/30/2022
Arrived onsite for a washer that is walking/ jumping around in spin according to cx. Upon arrival I perform a couple of test each with a comforter in the unit one wash cycle and found the unit operating as designed two drain and spin found unit operating as designed. I did mention to customer that they should make sure that the loads are Dispersed evenly within the unit he said the they do. Unit is operating as designed no leaks job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Austin, TX 78717
Kimo
Job Details: 08/30/2022
Arrived onsite for a washer that is making an abnormal noise when in use. Upon arrival I installed that gearcase and found it good I did find that the slider and rotor had some signs of wear on them. I installed pats and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Marion, TX 78124
Andrey
Job Details: 08/30/2022
"Arrived on site to replace previously diagnosed RC ice maker, replaced ice maker, ran it through diagnostic cycle, harvest and water fill test passed, advised customer to monitor and should see ice production within 24hours, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Georgetown, TX 78628
Lou
Job Details: 08/30/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I found the FC section cooling properly and the RC section warm. I found no airflow through the damper. While inspecting the damper, the unit began to flicker as themFC evap motor began to ramp on and off and the UI began to make a constant beeping noise. I Removed the damper housing and placed the unit in diagnostics and tested the damper. I found the UI digits began to flicker and the damper failed to open/close. I tested the evap motor, condenser motor and compressor and all functioned properly. While in diagnostics, the UI kicked back into normal mode and began to make the constant beeping noise and the unit struggled to come back on. I researched the main control board at the back of the unit and the UI . I advised the customer of my findings and that the unit cannot be repaired without the controls needed. No water connections to the unit, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Lakeway, TX 78734
Kevin
Job Details: 08/30/2022
"Arrived on site and found no ice production, removed icemaker and found fill tube is frozen, cleared it with steamer and attempted to replace icemaker but prescreened part is incorrect. A new icemaker will need to be ordered, picture of model and serial number did not save please retake it.; ordrng 1 W11553255 (Icemaker)"
We serviced a
GE DRYER
Model GFDR485GF1MC
Near Jarrell, TX 76537
Paul
Job Details: 08/30/2022
"Arrived onsite to inspect dryer not powering on when trying to run load. I found that the unit is powering on, but it will not run a drying cycle. I found the correct voltage at the control. I found no voltage leaving the control to the motor or the gas valve. Tested the motor and thermal circuits from the control and found them closed. R/R the control and tested unit. Operational good. Call complete.
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Lakeway, TX 78734
Kevin
Job Details: 08/30/2022
"Arrived on site and replaced door panel, handle will now attached properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/30/2022
Arrived onsite for dishwasher that is leaking. Upon arrival I ran a diagnostics cycle and during the test I found that the unit was producing large amount of suds even without adding detergent which would lead to a leak. Upon further inspection I found no leaks but I did perform Service Pointer #: W11540964. And advised customer to use les detergent because he prerinses his dishes and the detergent he uses is a concentrated (x3) detergent. No leaks job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
David Z
Job Details: 08/30/2022
Arrived on site to diagnose dishwasher with lower spray arm issue. Found spray arm had come disconnected and landed on the heating element and melted. Replaced with new lower spray arm. Unit now working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Austin, TX 78704
Scott
Job Details: 08/30/2022
"Arrived on site for ui console cracked on left side . Talked with builder on site . Replaced ui ran diagnostics, all checked normal. No lint build up at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76710
Jonathan M
Job Details: 08/30/2022
Arrived on site for a dryer that is not heating. Inspected unit and work area. Plug the unit in and tested the unit. Found the unit heating and operating as designed. The customer advised that they assumed the issue was within the customers home as this was tested at a Rent-A-Center. I advised the customer that the issue was most likely with the electrical supply going to the unit in the customers home. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Dripping Springs, TX 78620
Luis
Job Details: 08/30/2022
"Arrived on site for no ice and dispenser issues. Found defective water paddle tested paddle failed ran measure fill passed,checked icemaker,icemaker constantly running through a cycle and not filling with water unit will need the updated icemaker kit and water paddle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Killeen, TX 76549
Tyler
Job Details: 08/30/2022
Arrived on site for refrigerator needing previously diagnosed compressor. Upon arrival recovered 5.5oz of refrigerant and installed new ss equipment. Recharged system with 5.5oz of refrigerant and found no leaks in system. Found compressor could run as designed with no failures. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Buda, TX 78610
Matthew
Job Details: 08/30/2022
Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found bin full of ice. Ran harvest and fill test and all are functioning. Batch in tray harvested without issue. Power cycled unit to insure no glitch or intermittency. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Austin, TX 78704
Matthew
Job Details: 08/30/2022
Arrived onsite for wall oven automatically going into cool down mode when sitting idle. Upon arrival inspected unit. Pulled unit and disassembled. Ohmed sensor and was fine. Checked connections at control and were good. Noticed while back panel was off the issue stopped. When putting the panel back on the fan kicked on again. Appears harness to sensor is disrupted. Will order sensor and harness. Office to reschedule.; ordrng 1 W11598120 (Sensor) and 1 W11245670 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, TX 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for refrigerator making noises, inspected unit and work area. CX explained it was rattling loud from day one. I pulled unit out and gained access to removed the compressor cover. I found the evaporator cover pushed up against it rattling and used padding, fix it and then reassembled to level unit properly. No more loud noises where observed. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Austin, TX 78724
Joe Z
Job Details: 08/30/2022
"Arrived onsite for Cancel button does not work. Upon arrival,test unit and cancel button is not responding. Need to replace control. Replaced control and test unit. Unit now operates correctly. Job complete"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Manchaca, TX 78652
Kevin
Job Details: 08/30/2022
"Arrived on site and inspected dryer, customer has a recording of dryer making a noise while running. Disassemble dryer and did not see any issues there is nothing wrong with blower wheel or motor assembly at this time. Sent short videos to KB/service management. As a reassembling started dryer on the time cycle net is running normally and quietly, could not duplicate customers experience during service call, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 08/30/2022
Arrived on site for a washing machine that is making a gurgling sound during the spin cycle. Inspected unit and work area. The customer advised that the unit does not make abnormal sound when the unit just spins but only when the drain pump is engaged. Test of the unit and manual diagnostics And an auto test in the unit ran as designed. Checked underneath the unit and did find some rubber marks from the belt. Went ahead and replace the belt but did advise the customer that the gargling sound that is running from the drain pump is normal operation. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
Kimo
Job Details: 08/30/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new rails and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Elgin, TX 78621
Joe Z
Job Details: 08/30/2022
"Arrived onsite for My dryer will not dry my clothes it only blows cold air. Upon arrival checked polarity at block and is correct. Ran diagnostics and got error code F1E1 control fault, no voltage at heater. Inspected heater, cutoff, and fuse and all are good. Test control and got 240 with call for heat to the heater. Need to replace harness and control. Ordering harness, control, and heater. Office to reschedule ; ordrng 1 W11525996 (Control) and 1 W11164044 (Harness) and 1 WP3387747 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Scott
Job Details: 08/30/2022
Arrived on site for fridge building up ice . Found ice building up on diffuser . Found door in diffuser stuck open . Ordering diffuser. No water leaks detected at time of service. Call to set return ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 08/30/2022
"Arrived on site for back burners not heating . Found no voltage to burners . Called tech line test from element ,harness and control. We found control had failed . Ordering control. Call to set return visit . Sr 7734481129 ; ordrng 1 W10806890 (Contol)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78633
Gerry C
Job Details: 08/30/2022
"Arrived to inspect door closing issue. I found considerable gapping within the lower left corner of the FC door area and resultant frost within the ice dispenser chute. I filled the gapping with silicone and then squared the chassis and leveled. The unit operated as designed, no leaks observed during service."
We serviced a
MAGIC CHEF REFRIGERATOR
Model MCBR440W
Near Georgetown, TX 78628
Paul
Job Details: 08/30/2022
Arrived onsite to Evacuate Refrigerant from refrigerator.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78703
Scott
Job Details: 08/30/2022
Add onArrived on site for element replacement . Customer complained of unit leaking . Found valve leaking and over filling tub. Ordering valve ; ordrng 1 W11434044 (Valve)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
Gerry C
Job Details: 08/30/2022
"During removal of the unit for cooktop service, I found the chassis and outer covering missing a significant amount of screws and I replaced them. Many of the other panel securing hardware was loose and the unit had rattles and tightening the hardware corrected the issues. Operational test good."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Gerry C
Job Details: 08/30/2022
MR Arrived on site for burner not staying ignited. On inspection of the unit saw that the dual burner was turning off when going between the high burners and the simmer burner.Found the burner orifice was 169 and 69. Tech sheet shows that the orifice are to be 180 and 57. Order parts. ; ordrng 1 W10676661 (Orifice) and 1 W11246817 (Dual valve)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Manchaca, TX 78652
Kevin
Job Details: 08/30/2022
"Customer experienced washer running for two hours straight without stopping. did not find any saved error codes. Inspected blower assembly and found harness to capacitor is loose and corrected this. Ran a diagnostic cycle and everything is working properly. No further repair is required at this time, job complete"