Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8230 customer reviews

Joseph C.

Joseph C.

KDTE104ESS4 dishwasher Arrived on site for “washer will not complete cycles” complaint. Inspected unit and found sump/motor had burned out control. Removed and replaced sump/motor and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Simond Ave, Austin, TX 78723
Connor M.

Connor M.

MVWX655DW1 maytag washer TL210-169.99 arrived on site to test unit for making noise and not completing cycle. Found tub full of water. Firced drian and spin only to get a loud noise and no drian movment. Removed water form tub and accessed drain pump. Found debris in drian pump not allowing it to move water. Removed and tested unit. Unit working properly. Ran calibration and instructed on proper use and care. No leaks detected at time of service. Collected funds via cc.

Near Auburn Blaze Ln, Austin, TX 78744
Joseph C.

Joseph C.

WMH31017FB0 Arrived on site for “making noise when in operation” complaint. Inspected unit and found sealing tape in blower blades. Removed tape and tested unit. Unit is performing as designed.

Near Nitschke St, Austin, TX 78723
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the TOD, blower, and both upper and lower door gaskets. Tested unit and unit tested good.

Near Westinghouse Dr, Round Rock, TX 78681
Connor M.

Connor M.

RTW4516FW2 roper washer File number-7721899570 arrived on site to test unti for not starting cycle. Fiund lock led flashing and non responsive. Cycled power at outlet unit working fine. Found neutral at wall getting 120 v. This is causing interference with control. Calibrated and instruct on contacting an electrician. Documented call with techline. No leaks detected.

Near Turtle Dove Dr, Austin, TX 78744
Thomas L.

Thomas L.

Arrived on site or no cool condition. Both compartments were at 68°. Compressor was not running. Inspected compressor area and found that they start device had come off the compressor. Reinstalled the compressor started correctly. All operations are normal. Customer will need to allow approximately 12 hours to reach maximum temperature.

Near Wildflower Blvd, Marble Falls, TX 78654
Daniel  A.

Daniel A.

MEDB765FW0 Dryer not coming on. Touch to start button not responding. Instruct Cust on cycle selection touch button response activation does not need to be pressed with excessive pressure. Instruct customer on venting:/fire hazard. Normal operation after service

Near Deer Cross Ln, San Antonio, TX 78260
Luis M.

Luis M.

Refrigerator-installed drawers to correct location on in channel. Added foam gasket under door seal per manuf.

Near Parkrose Drive, Buda, TX 78610
Joseph C.

Joseph C.

WTW8500DR0 washer Arrived on site for “dr error/not draining” complaint. Inspected unit and found drain pump burned out. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Jacqueline Ln, Austin, TX 78724
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for f01 error which is main control failure, replaced main control and tested and all checks good, call complete, collected remaining balance of 332.36, call complete. Found dryer wall vent is restricted, customer to call dryer vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard. Call complete.

Near Justeford Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for f01 error which is main control failure, replaced main control and tested and all checks good, call complete, collected remaining balance of 332.36, call complete. Found dryer wall vent is restricted, customer to call dryer vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard. Call complete.

Near Justeford Dr, Pflugerville, TX 78660
Mike G.

Mike G.

JJW3430WP00, Arrived on site for F2E0 ERROR CODE-WILL HEAT THEN GETS THE ERROR CODE ONCE IT REACHES TEMP, checked unit and found that the UI control panel is bad replaced control panel with UI checked unit and found that the unit is now working properly and is heating unit checked fine at this time.....

Near Chiswick High Dr, Woodway, TX 76712
Mike G.

Mike G.

JJW3430WP00, Arrived on site for F2E0 ERROR CODE-WILL HEAT THEN GETS THE ERROR CODE ONCE IT REACHES TEMP, checked unit and found that the UI control panel is bad replaced control panel with UI checked unit and found that the unit is now working properly and is heating unit checked fine at this time.....

Near Chiswick High Dr, Woodway, TX 76712
Luis M.

Luis M.

Refrigerator-installed new icemaker assembly

Near Parkrose Drive, Buda, TX 78610
Connor M.

Connor M.

MGR6775ADW maytag oven Installed ignitor for not baking. Unit now baking properly. Job complete.

Near Stage Coach Trail, Austin, TX 78745
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the emitter and receiver and tested unit. Unit tested good. No water leaks observed during service.

Near N Frontier Ln, Cedar Park, TX 78613
Clif L.

Clif L.

IKEA dishwasher IUD8555DX1. Arrived on site to replace previously ordered parts for dishwasher. Rediagnosed unit prior to replacing parts and found 8-4 drain error saved in control. Removed drain pump and found broken glass in pump assembly which has damaged pump impeller. Also noted after replacing pump OWI sensor was not registering water level properly. Replaced sensor and tested unit. Found all is now functioning properly and no leaks were found after services were performed.

Near Blue Jay Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced timer, unit tested good.

Near Whitetail Ridge, Dripping Springs, TX 78620
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced broken strike, unit tested good.

Near Whitetail Ridge, Dripping Springs, TX 78620
Connor M.

Connor M.

WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for leaving residue on dishes. Found rinse aid dispenser not working. Replaced dispenser and tested unit. Unit working properly. Instruct on proper use and care. No leaks detected

Near Sendera Mesa Dr, Austin, TX 78749
Mike G.

Mike G.

MVWC415EW1, Arrived on site to install new control checked unit after repair and unit is now filling and washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near N 12th St, Waco, TX 76707
Mike G.

Mike G.

MVWC415EW1, Arrived on site to install new control checked unit after repair and unit is now filling and washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near N 12th St, Waco, TX 76707
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, i found that the manifold was not attaching correctly to the feed tube causing a large amount of water to shoot out of it which was causing the leak. I found that the right rack arm was hanging in the back. I removed the upper rack and adjusted the rack arm and reinstalled the upper rack. The manifold attached to the feed tube as designed. I tested the unit and the unit operated as designed. No leaks observed during service.

Near Pinot Noir St, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no drain condition. Found unit to have failed drain hose check and a failed drain pump. Replace both. Unit tested properly with no leaks.

Near Alexis Ln, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

Arrived on site for f2e2 dishwasher error code, found faulty UIB, I replaced UIB, unit tested good.

Near DS Ranch Rd, Dripping Springs, TX 78620
Clif L.

Clif L.

Kitchenaid dishwasher KUDS03STSS3. Arrived on site to diagnose a dishwasher that is making abnormal noises when running. Tested unit and found debris clogging screen and circulation pump causing abnormal noise. Removed all debris from pump and tested unit. Found noises are greatly reduced at this time and no parts appear to need to be replaced. Quoted homeowner on pump replacement for reference, And advised quote is good for 90 days. No the repairs appear to be needed at this time and all is functioning properly. No water leaks found at time of service.

Near Montclair Bend, Austin, TX 78732
Connor M.

Connor M.

WFW92HEFC0 whirlpool washer Arrived on site to install parts for return. Removed cm and lever and found diverter moving freely. Dispenser checked fine. Replaced dispenser motor, cam and lever. Ran through step diagnostic cycle. Unit working properly at time of service. No leaks detected.

Near Canon Wren Dr, Austin, TX 78746
Mike G.

Mike G.

WRF736SDAM11, Arrived on site to install new evap fan motor and blade and r&l pan stops checked unit after repair and unit is starting to cool and is not making noise at time of srv... checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Kim Ln, Robinson, TX 76706
Mike G.

Mike G.

WRF736SDAM11, Arrived on site to install new evap fan motor and blade and r&l pan stops checked unit after repair and unit is starting to cool and is not making noise at time of srv... checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Kim Ln, Robinson, TX 76706
Daniel  A.

Daniel A.

RTW4516FW Washer not starting when start button activated. Verified voltage and cyclecselection. Corrected door strike position to activate door latch. Verified normal operation after. Checked water inlet and drain hoses. No leaks detected

Near Deer Run Pass, Canyon Lake, TX 78133
Dona W.

Dona W.

Arrived on site for left door not closing correctly found middle seal hinge off of upper track, removed and reseated, verified operations unit checks good. All water connections dry.

Near County Rd 271, Kempner, TX 76539
Brandon C.

Brandon C.

Arrived on site for microwave not heating and showing f7 error code, found a faulty inverter board and magnetron. We replaced both parts, unit tested good.

Near Cinca Terra Dr, Austin, TX 78738
Lou S.

Lou S.

arrived on site to inspect wash arm melted in element. Upon further inspection, I found that the lower wash arm had come off and fallen onto the heating element and melted it in two places. I removed and replaced the lower wash arm and tested unit. The unit operated as designed. No water leaks observed during service.

Near Ridgewood Dr, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and inspected unit and found some residual frost inside of freezer But most of it has already dissipated. Customer has also cleared food from freezer and the issue was likely a food item holding the door slightly open. Freezer is now cooling properly and no further repair is required at this time, requested that customer continue to monitor freezer for correct operation. Job complete.

Near Copperhurst, Converse, TX 78109
Mike G.

Mike G.

WDT780SAEM1, Arrived on site to install new OWI sensor checked after repair by running test cycle unit filled washed and drained and element is heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Buckingham Pl, Hewitt, TX 76643
Mike G.

Mike G.

WDT780SAEM1, Arrived on site to install new OWI sensor checked after repair by running test cycle unit filled washed and drained and element is heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Buckingham Pl, Hewitt, TX 76643
Dona W.

Dona W.

Arrived on site for unit not spinning leaving clothes very wet, found shifter error, replace shift actuator, re calibrated unit checked good. Verified all water connections dry. Cycle completed. Collected 284.22 on card

Near Unnamed Road, Briggs, TX 78608
Mike C.

Mike C.

Whirlpool Refrigerator ET1CHMXKB03 Arrived and installed defrost heater clip from heater to drip pan hole. Installed new air tower to evaporator cover. Checked operation and unit checks good.

Near Chris Kelley Boulevard, Hutto, TX 78634
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found blower seized up. Replace blower and fuse. Tested unit, all functions tested OK. Job complete

Near Magnum, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found blower seized up. Replace blower and fuse. Tested unit, all functions tested OK. Job complete

Near Magnum, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found blower seized up. Replace blower and fuse. Tested unit, all functions tested OK. Job complete

Near Magnum, New Braunfels, TX 78132
Lou S.

Lou S.

Near Ronald Reagan Blvd, Leander, TX 78641
Connor M.

Connor M.

WED85HEFC0 whirlpool dryer Arrived on site to test unit for issue with dryer duct coming from unit. Found duct loose internally. Corrected issue and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Shoal Creek Trail, Austin, TX
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found temp 3 degrees in freezer. Water to unit. Emitter flashing double flashes. Emitter/receiver failed. No internet/phone connection. Office to reschedule. I am taking prescreened parts back with me just Incase they are needed but I don’t think they will be needed.

Near Riverside View, Kingsland, TX 78639
Clif L.

Clif L.

Whirlpool range WFG540H0ES0. Arrived on site to diagnose and oven that is not heating properly. Tested unit and found temperature average is 20° lower than setpoint. Set calibration settings to compensate for temperature offset. Tested unit and found all is not working properly. No gas leaks were found at time of service. Also advised homeowner on operation of dial type thermometers and extended time needed for thermometer preheat to ensure accurate readings.

Near Winecup Way, Georgetown, TX 78633
Connor M.

Connor M.

WDF320PADS2 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found when sump is given power it would not come on. Confirmed bad sump. Replaced and tested unit. Unit working properly, no leaks detected.

Near San Gabriel St, Austin, TX 78705
Dona W.

Dona W.

Arrived on site for unit grinding heavily on agitate cycle, found seized transmission on agitate side, replaced transmission, and cam pulley. Verified operations, no abnormal noises, unit checks good. All water connections dry.

Near Jake Spoon Dr, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for washer starting cycles on its own once load has finished will restart a cycle. Replaced control verified fill, agitate, drain and spin. All water connections dry. Unit shut off, and did not start another cycle. Hose in standpipe secure and at correct level. Spoke with Selina did not need authorization.

Near Jake Spoon Dr, Killeen, TX 76549
Mike C.

Mike C.

Whirlpool dishwasher WDF520PADM7 Arrived to check unit for a water leak. Started a automatic diagnostics cycle and found water dripping in the front left middle of door. Removed outer door panel and found water leak coming from the vent assembly. Removed vent assembly and found gasket folded over and not seated into channel. Installed vent gasket into channel and reassembled vent assembly. Checked for any leaks and none were found.

Near Cyril Dr, Hutto, TX 78634
Jerry C.

Jerry C.

WMH32519FS0 Arrived to inspect no heat. I found the heating system failed and require the magnetron, capacitor and diode. I removed and replaced the components and re-installed the unit. Operational test good.

Near Sierra Mar Loop, Leander, TX 78641
Clif L.

Clif L.

Whirlpool dishwasher WDT720PADM2. Arrived on site to replace direction pads for dishwasher hinges. Replaced both friction pads and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Davis Mountain Cir, Georgetown, TX 78633
Connor M.

Connor M.

MVWC200XW1 maytag washer Arrived on site to install parts for not completeing cycle. Installed actuator and capacitor. Ran test cycle, all functions accounted for. Unit working properly at time of service. No leaks detected.

Near W 35th St, Austin, TX 78705
Nathaniel B.

Nathaniel B.

Model MEDB835DW3, Arrived on call for belt and rollers are bad, replaced rollers prior, returned with correct dryer belt today and installed it and functions of the dryer check good, customer paid full balance prior, checked dryer vent and it is restricted, customer not to use the dryer until wall vent is cleared due to this is a fire hazzard, call complete.

Near Pearson Way, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MEDB835DW3, Arrived on call for belt and rollers are bad, replaced rollers prior, returned with correct dryer belt today and installed it and functions of the dryer check good, customer paid full balance prior, checked dryer vent and it is restricted, customer not to use the dryer until wall vent is cleared due to this is a fire hazzard, call complete.

Near Pearson Way, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has defective TOD

Near TX-29, Liberty Hill, TX 78642
Joseph C.

Joseph C.

KDTM404ESS2 Arrived on site for “no power to unit” complaint. Inspected unit and found loose power connection, at control. Reconnected plug. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer did not have closing paperwork, but will send to office.

Near Sacramento Dr, Austin, TX 78704
Thomas L.

Thomas L.

Replaced cracked fresh food evaporator cover. Replaced left door as it was causing an air leak. Water connections were all dry.

Near Casa Verde Dr, Georgetown, TX 78633
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for Control panel Finishing coming off, checked unit and found that the control panel finishing hes peeled off replaced control panel checked unit after repair and unit checked fine at this time....

Near Red Rock Dr, Belton, TX 76513
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for Control panel Finishing coming off, checked unit and found that the control panel finishing hes peeled off replaced control panel checked unit after repair and unit checked fine at this time....

Near Red Rock Dr, Belton, TX 76513
Luis M.

Luis M.

Refrigerator-replaced loud diffuser adjusted front legs on cabinet

Near Vista Village Cove, Austin, TX 78738
Joseph C.

Joseph C.

KRFF707ESS01 Arrived on site for “hinge cover off” complaint. Inspected unit and found hinge cover not installed correctly. Installed cover per spec. Unit is performing as designed. No leaks detected at time of service.

Near Wathen Ave, Austin, TX 78703
Connor M.

Connor M.

WDF330PAHB whirlpool dishwasher Arrived on site to install panel for cosmetic damage. Installed and tested unit. Unit working properly, no leaks detected.

Near Tailwind Dr, Kyle, TX 78640
Clif L.

Clif L.

Whirlpool washer WFW9550WW00. Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found very low water flow through cold and hot solenoids of inlet valve. Replaced inlet valve and tested unit. Found all is functioning properly at this time. No other repairs are needed and no leaks found after services were performed.

Near Plumewood Dr, Austin, TX 78750
Joseph C.

Joseph C.

KUDC10FXSS4 Arrived on site for “burned out control and harness” complaint. Inspected unit and found control and harness burned out. Removed and replaced harness and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near W 31st St, Austin, TX 78705
Mike C.

Mike C.

Maytag Dryer MEDB725BW0 Arrived to install new thermal fuse and wire connector spade. Checked operation and unit checks good.

Near Desert Willow Cove, Round Rock, TX 78681
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to install start switch. Installed and tested unit. Unit working properly. Instruct on proper venting and potential fire hazard.

Near Red Pebble Rd, Austin, TX 78739
Thomas L.

Thomas L.

Arrived on site for vibration during spin. It appears that the basket is out of round. I am bringing the gearcase and rotor just in case. Erica assisted. We can do this Thursday but customer is requesting next Tuesday. Erica

Near Co Rd 262, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for fridge not getting below 55 degrees, found unit completely frozen off in fresh food section, customer de frosted unit. Replaced rc evap,cover that contains new therm wiring and fan. Found ff evap motor was not turning due to no voltage from control. Replaced control. Verified all components working after replacement, verified all water connections dry. Temperatures dropping, customer signed waiver.

Near Province Point, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to install previously diagnosed part. Removed and replaced the display control. Tested unit and unit operated as designed. Job completed.

Near Wild Sage Lane, Liberty Hill, TX 78642
Connor M.

Connor M.

KUIC15PHZS0 kitchenaid ice machine Arrived on site to install parts for repair. Unit not starting cycle unitl bin thermistor was replaced. Found harness and water level sensor corroded. Replaced both. unit working properly at time of service. No leaks detected.

Near Medicine Creek Dr, Austin, TX 78735
Mike G.

Mike G.

WOS51EC0AS04, Arrived on site for unit getting to hot, checked unit and found that unit was set on c* and no f* reset unit to f* and checked unit temps at 350* and 1st hi temp 407* and low temp 332* = 369*, 2nd hi temp 389* and low temp 338* = 368* 3rd hi temp 396* and low temp 339* = 367* recalibrated unit to a -10 checked unit checked fine at this time...

Near Redondo Dr, Waco, TX 76712
Mike G.

Mike G.

WOS51EC0AS04, Arrived on site for unit getting to hot, checked unit and found that unit was set on c* and no f* reset unit to f* and checked unit temps at 350* and 1st hi temp 407* and low temp 332* = 369*, 2nd hi temp 389* and low temp 338* = 368* 3rd hi temp 396* and low temp 339* = 367* recalibrated unit to a -10 checked unit checked fine at this time...

Near Redondo Dr, Waco, TX 76712
Luis M.

Luis M.

Refrigerator-replaced fresh food and freezer door

Near N Bluff Dr, Austin, TX 78745
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Arrived on site to test unit for light not coming on. Found voltage to socket but incorrect voltage. Replaced panel, still same issue. Will need control and socket for return. Ms approved thursday.

Near Rialto Blvd, Austin, TX 78735
Jonathan  S.

Jonathan S.

Whirlpool washer not draining or spinning.

Near Spanish Oak Dr, Georgetown, TX 78628
Clif L.

Clif L.

Maytag dishwasher MDB8969SDM0. Arrived on site to diagnose a dishwasher that is leaking during cycles. Tested unit and found door seal worn out due to wear and tear. Replaced door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Horseback Hollow, Austin, TX 78732
Thomas L.

Thomas L.

Arrived on site or no light operation. Determined loose cam was not depressing switch properly. Corrected loose Cam and light now operates properly.

Near Palo Duro Ln, Liberty Hill, TX 78642
Connor M.

Connor M.

KSGG700ESS0 kitchenaid range Arrived on site to test unit for not baking and giving f8e0 error code indicating failed cooling fan. Confirmed bad hal sensor on fan and replaced. Unit working properly at time of service.

Near Malvern Hill Ct, Austin, TX 78745
Luis M.

Luis M.

Refrigerator-replaced Evap fan motor assembly

Near Wycombe Dr, Austin, TX 78749
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the oven control panel and tested. Unit tested good. Job complete.

Near Cypress Creek Road, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

Whirlpool cooktop model G7CE3635XS01. Unit is cracking around burner.

Near Highland Ridge Rd, Georgetown, TX 78628
Joseph C.

Joseph C.

WFW8540FW1 Arrived on site for “unit shuts off right after cutting on” complaint. Inspected unit and found that issue could not be duplicated. Performed test cycle and performed without incident. Unit is performing as designed. If problem persists, will need ui and second man, since unit is stacked and in tight closet. No leaks detected, at time of service.

Near Enfield Rd, Austin, TX 78703
Connor M.

Connor M.

WRF555SDFZ05 whirlpool refrigerator Arrived on site to install uv dye drier to let circulate for minimum 24 hours. Brazed in drier and access port, and pulled vacuum. Unit not holding vacuum at all. Unable to locate leak. Scheduleing for soonest return visit with uv light. Jordan approved 5/3

Near Falcon Hill Dr, Austin, TX 78745
Connor M.

Connor M.

WRF560SMYM05 whirlpool refrigerator Arrived on site to test unit for leaking from freezer. Found fill tube for icemkaer out of place causing water to not go into mold and into freezer instead. Removed excess ice and defrosted components. Correctly seated fill tube. Unit working properly, no leaks detected.

Near Falcon Hill Dr, Austin, TX 78745
Clif L.

Clif L.

Kitchenaid refrigerator KFCS22EVMS8. Arrived on site to diagnose A refrigerator that is leaking water when filter is removed. Found water bypass inside filter head not operating properly causing leak. Replaced filter head assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Crystal Mountain Dr, Austin, TX 78733
Mike G.

Mike G.

MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....

Near Wooded Acres Dr, Waco, TX 76710
Mike G.

Mike G.

MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....

Near Wooded Acres Dr, Waco, TX 76710
Thomas L.

Thomas L.

Arrived on site or no operation in upper oven. The customer ,mr, and I tetsted the upper oven and not get it to do anything wrong. It worked properly.

Near Skyline Rd, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the drain pump and control. Placed the unit in diagnostic mode and tested. Unit operated as designed. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and found dryer is not heating, found element has failed and replaced cut off as well. Removed all lint from interior and dryer is operating properly. Job complete

Near FM3009, Schertz, TX 78154
Mike G.

Mike G.

WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18

Near N 9th St, Waco, TX 76707
Mike G.

Mike G.

WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18

Near N 9th St, Waco, TX 76707
Joseph C.

Joseph C.

RBS307PVS00 Arrived on site for “runaway temps on oven” complaint. Inspected unit and found sensor out of range and control to be faulty. Removed and replaced sensor and control. Tested unit. Unit is performing as designed.

Near Mattie St, Austin, TX 78723
Connor M.

Connor M.

G.E. Washer Arrived on site to test unit for broken knob. Found load size knob off and switch not attached to console. Olened unit and found plastic retainer clip on console broken, not able to reconnect switch. Ordering backsplach for return. Part is expart, office to schedule directly.

Near Alexandria Dr, Austin, TX 78749
Dona W.

Dona W.

Arrived on site for no cool in fridge or freezer, wheels are broken off customer not able to get unit out of wall to fully diagnose, we will need new wheels for both left and right side. Customer is not sure they want to keep unit and go through with repair spoke to Sarah. Customer will call office to let know if they want to go ahead with repair or are getting different unit. Was not able to check water lines behind unit, but there was no seen water leaks all seen water connections dry.

Near Via Lago, Belton, TX 76513
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRT311FZDW. Ice developing in freezer.

Near Stevens Trail, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dryer not turning on. I attempted to place the unit in diagnostics and it would not work. After further inspection, I found that the Control Lock was engaged. I disengaged the lock and the unit operated designed. I placed the unit in diagnostic mode and received an error code of F4E3. I removed the lint guard and found that there was a large amount of lint. I removed the lint and checked the venting airflow at the back of the unit and airflow was good. I checked the airflow at the venting exit land found almost no airflow. I advised the customer that they would need to have someone check their venting and possibly have it cleaned. I instructed the customer on the use of the Control Lock. After cleaning lint trap, no other lint observed during service and I cleared out the error code. Job complete.

Near Bent Bow Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

Arrived on site and inspected unit and found freezer light switch is not contacted by door surface, Took one picture. Interior plastic on the freezer door has drooped and entire door will need to be replaced to correct issue. No water leaks from connections at time of service.

Near Farm to Market Rd 78, Seguin, TX 78155
Luis M.

Luis M.

Refrigerator-replaced defrost thermos,replaced failed control

Near Honey Tree Ln, Austin, TX 78746
Mike C.

Mike C.

Kitchen Aid Refrigerator KRFC300ESS01 Arrived to install new right fresh food door and nameplate. Checked operation and unit checks good.

Near FM972, Walburg, TX 78673
Dona W.

Dona W.

Arrived on site for no heat condition, found heating element fused together. Replaced heating element, verified temps, tumble, and start and stop all parms check good. Dryer duct clear, de linted while changing element.

Near Cedar Ln, Temple, TX 76502
Thomas L.

Thomas L.

Arrived On site for no heat. Broil igniter is weak and bake igniter is open. Will order. Callie assisted. Customer needs later date than we offered due to kitchen being remodeled.

Near Rockrose Ct, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect washer spinning aggressively. And "walking" during spin cycle. I placed the unit in diagnostic mode and tested. I found that during high spin cycle the unit vibrated erratically. I removed the back of the unit and verified that the shocks were connected and found that one of the moving bolts had not been removed. I removed the moving bolt and retested and the unit operated as designed. No water leaks observed during service.

Near Quail Valley Dr, Georgetown, TX 78626
Mike G.

Mike G.

WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..

Near Kindal Drive, Temple, TX 76502
Mike G.

Mike G.

WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..

Near Kindal Drive, Temple, TX 76502
Lou S.

Lou S.

Arrived on site for washer not operating. I placed the unit in diagnostics and found that the water would dispense water but would not go any further. The unit drained the water but the motor never engaged. I removed and replaced the control and tested unit again and unit operated as designed. No water leaks observed during service.

Near Mitchell Elementary SRTS, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no power up condition. Found that the unit had a defective control board. Power in but none out. Went to shop to get control. Replaced control and tested all operations. Water connections are dry. Please note that I went into the office to pick up the part. W10804121

Near Lake Creek Ct, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-installed new fill tube tested icemaker working correctly

Near Avispa Way, Bee Cave, TX 78738
Luis M.

Luis M.

Near Avispa Way, Bee Cave, TX 78738
Dona W.

Dona W.

Arrived on site for unit is starting on its own, found relay on control is sticking and starting at different times intermittently. Entire unit will shut down as well and not run all display goes blank. Unit will start when door is open as well, will need to replace the interlocks and door switches when control is replaced. Discussed with customer leaving unit unplugged for safety. Will need part in research. Jordan assisted.

Near Shawlande Dr, Killeen, TX 76542
Dona W.

Dona W.

Arrive on site for unit not washing well, found sump clogged off with glass and large pieces of food, removed obstruction, instructed customer to scrape large items off of dishes. Once removed all functions checked well. All water connections dry.

Near Ponderosa Dr, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to inspect range burner flame not centered. Upon further inspection, I found that the right front burner flame was slightly higher on the left side of the burner at the highest flame, but even at the lowest flame. I removed and replaced the burner head and cap and tested unit and got the same results. Inspect the orafice for debris and it was clear. Spoke to Butch at techline and he advised that he did have a solution. Office to order burner cap, burner head, and orafice holder and schedule return service. No gas leaks detected during service.

Near Shell Rd, Georgetown, TX 78628
Connor M.

Connor M.

G.E. Washer Arrived on site to test unit for broken knob. Found load size knob off and switch not attached to console. Olened unit and found plastic retainer clip on console broken, not able to reconnect switch. Ordering backsplach for return. Part is expart, office to schedule directly.

Near Nairn Dr, Austin, TX 78749
Connor M.

Connor M.

WDT710PAHZ1 whirlpool dishwasher Arrived on site to test unit for leaking during use. Found evidence of water damage to surrounding cabinetry. Ran cycle for almost an hour with no leaks detected. Confirmed dishwasher not leaking itself. Customer dioes have a r/o machine under sink that is sharing a ling with dishwahser drain hose which could have back filled while system was purging. This could have also been caused by a drop in water oressure due to new construction or some other variable. If water pressure drops too low the valve will not shut as it relys on water pressure to close. Unable to duplicate issue after a sufficient amount of time observing. Instruct customer and builder on potential causes. Dishwasher itself was not leaking at time of service.

Near Nairn Dr, Austin, TX 78749
Thomas L.

Thomas L.

Arrived on site find that one of the right burner switch is shorted out and caught fire. Will need to order new switch harness. Melissa assisted.

Near Apache Mountain Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site and found vent hood was forced down without the screen filter in place. Removed cover panel for motor up and spun rise arm enough to lift pop-up vent and reset filter screen. All function has returned, quoted customer for repair total labor. VH170 $149.99 no parts needed at this time

Near TX-1604 Loop, San Antonio, TX 78259
Dona W.

Dona W.

Arrived on site for unit not spinning, units lid is sometimes locking and sometimes not, not allowing for full spin. Found unit will not go into any diagnostics, all functions on ui are able to be selected but voltage is not being sent from control to lid lock correctly. Was not able to test drain at this time. Will need control and lid lock. Board is an expart, office will reschedule. Jordan assisted.

Near Killeen, TX 76543
Mike C.

Mike C.

Whirlpool Range WFG320M0BB2 Arrived to install new cooktop, left burner head and cap. Checked operation and unit checks good.

Near Volente Lane, Leander, TX 78641
Connor M.

Connor M.

WFG320M0BS whirlpool range Arrived on site to test unit for uneven cooking. Found flames pulling from burners about half an inch sometimes going out. Adjusted air mixture and tested. Unit working properly. Burner cover not fully in place on arrival. Ensured proper placement. Instruct on testing with a can of biscuits.

Near Bixler Dr, Austin, TX 78744
Daniel  A.

Daniel A.

W5CE3024XB Cooktop cracked during normal use. Replaced cooktop. Checked elements and limiters. Normal operation after service. Elements cycling normal

Near Loma Verde Dr, New Braunfels, TX 78130
Luis M.

Luis M.

Refrigerator-replaced icemaker

Near Monarch Ln, Austin, TX 78737
Kevin B.

Kevin B.

Arrived on site and found user interface is darkened after a power outage and buttons are unresponsive. I was able to enter diagnostic cycle and reset the oven and all functions are operating properly, set unit into preheat and it reached temperature in expected amount of time, job complete.

Near Mission Ridge, San Antonio, TX 78232
Dona W.

Dona W.

Arrived on site for light flickering on and off when door being opened or closed, replaced door switches and interlocks due to flickering, ran unit checked heating working, turntable working. No flickering when running or when opening or closing door.

Near Claymore St, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no heat in right front burner. Burner worked properly each time the customers and I used it.

Near Rolling Hills Dr, Liberty Hill, TX 78642
Mike G.

Mike G.

AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....

Near Ridgecrest Cir, Waco, TX 76710
Mike G.

Mike G.

AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....

Near Ridgecrest Cir, Waco, TX 76710
Luis M.

Luis M.

Refrigerator-installed updated icemaker kit

Near Texas Trail, Austin, TX 78737
Kevin B.

Kevin B.

Arrived on site and set unit into diagnostic cycle and found no excessive noise during spin, drain pump is operating correctly and all other functions check good. Ran a calibration cycle what if situation happens again will need to bring back a gear case, and a camera kit with a belt to correct issue. No water leaks from connections at time of service

Near Canyon Golf Rd, San Antonio, TX 78258
Connor M.

Connor M.

WTW8040DW1 whirlpool washer Arrived on site to test unit for making nosie during wash. Found clutch making tapping noise. Replaced and tested unit. Unit working properly, no leaks detected.

Near Mickelson Dr, Austin, TX 78747
Lou S.

Lou S.

arrived on site to inspect dryer not drying. Verified ohms at thermal fuse, element, and cutoff. Tested voltage at thermal block at L1 and L2 and and found no voltage coming into the unit. Advised the customer that he would need to have an electrician look into the issue. No lint observed during service.

Near Summit Springs Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for no ice condition. Temperature in freezer was 3°. Icemaker cycle properly. Instructed customer on needed water pressure for ice maker to work properly. Water connections were dry.

Near Cottonwood Dr, Cottonwood Shores, TX 78657
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18

Near Justeford Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18

Near Justeford Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KDFE104DWH4 kitchenaid dishwasher Arrived on site to test unit for not wahsing dishes. Found when unit powers on it drains for several mins before starting cycle. Float switch checked fine. Found sump no coming on but drawing amps. Ran diagnostic cycle and found f7e1 error idicating hater circuit issue. Heater smoking after end of diagnostic cycle. Maybe be failing. Ordering parts for return. Jordan approved 5/2

Near Dunliegh Dr, Austin, TX 78745
Daniel  A.

Daniel A.

WMH32519CS1 Microwave not heating. Defective high voltage diode. Replaced component. Checked high voltage capacitor and magnetron. Verified door switches operation. Normal heating/operation after service

Near Altwein Ln, New Braunfels, TX 78130
Dona W.

Dona W.

Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.

Near Mesquite Rd, Belton, TX 76513
Dona W.

Dona W.

Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.

Near Mesquite Rd, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.

Near Goshawk Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.

Near Goshawk Drive, Pflugerville, TX 78660
Mike C.

Mike C.

Kitchen Aid Oven KODE500EBS02 Arrived to check unit for fan making a ticking sound during operation. Found mounting screws loose on convection fan motor. Tightened screws and heated unit to 375 and found normal operation.

Near Co Rd 175, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, sensor, pressure switch and dispenser. Tested unit and unit operated as designed. No water leaks observed during service.

Near Co Rd 343, Marble Falls, TX 78654
Mike C.

Mike C.

Whirlpool dishwasher WDTA50SAHZ0 Arrived to find upper rack falling down when pulling out. Found wheels have broken off the adjusters causing the issue. Installed new adjusters and checked operation, checked good.

Near Great Oaks Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete

Near Windy Park Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete

Near Windy Park Dr, Round Rock, TX 78664
Mike G.

Mike G.

Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2

Near Rocking M Ln, Belton, TX 76513
Mike G.

Mike G.

Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2

Near Rocking M Ln, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for no operation. For defective control panel fuse and lower oven thermostat. Replaced. Both ovens now operate.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

Near Dovewood Dr, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.

Near Kelly Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.

Near Kelly Ln, Pflugerville, TX 78660
Robert J.

Robert J.

Amana dishwasher

Near Poquito St, Austin, TX 78702
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.

Near Bayland St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.

Near Bayland St, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for unit that will not cycle off. Entered diagnostics and found failure codes for shorted OWI and failed diverted. Replaced both and tested. All water connections were dry. 91 32

Near Co Rd 125, Highland Haven, TX 78654
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.

Near Crispin Hall Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.

Near Crispin Hall Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.

Near Cactus Blossom Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.

Near Cactus Blossom Dr, Pflugerville, TX 78660
Connor M.

Connor M.

MVWB765FW1 maytag washer Arrived on site to test unit for saueaking noise during spin. Found when unit is in high speed spin on step 12 empty it shakes excessively. Fiund bent shaft on gearcase. Ordering for return. Office to scheudle directly.

Near Cobblestone Dr, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRF757SDEH01. Not making ice.

Near Providence St, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced fresh food Evap fan and thermistor assembly

Near Trebled Waters Trail, Driftwood, TX 78619
Thomas L.

Thomas L.

Arrived on site for no heat condition. Tested unit and found only 120volts to unit . Customer to correct. Chris 800-662-3587

Near Farm to Market Rd 1431, Marble Falls, TX 78654
Dona W.

Dona W.

Arrived on site for no operation on right rear burner, found burned open element, and major char on infinite switch, replaced both verified operations unit check to spec.

Near Lazy Ridge Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no operations, found motor is humming and will not advance any cycle, voltage to motor is correct basket spins freely. Belt and pulley look good. All water connections dry. Jordan assisted with parts and reschedule.

Near Lazy Ridge Dr, Killeen, TX 76543
Connor M.

Connor M.

KUIX505ESS2 kitchenaid ice machine Arrived on site to test unit for not producing ice and getting very hot. Found when operating condenser fan getting power but not running. Replaced condenser fan and tested unit. Unit working properly, no leaks detected.

Near Bull Mountain Cove, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for no ice condition. Tested unit and found that the slab was binding on the cutter grid wire connector. Causing an incomplete harvest. Corrected and tested and harvested slab properly. Water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Lou S.

Lou S.

arrived on site to inspect no suction in the convection fan of the range. Upon further inspection, the customer advised that it was the convection fan under the microwave. I changed the information in our system to show this call is for a microwave and not range. I tested the unit fan by using a sheet of copy paper and turned the unit fan on high and it sucked the paper up to it. I tested on all levels, high, medium and low and the paper stayed on all three modes. Advised the customer that there is nothing wrong with the fan itself, but if it is the duct work that is causing the issue they would need to contact their landlord or builder. Job completed.

Near Tom Kemp Ln, Austin, TX 78717
Daniel  A.

Daniel A.

WRS588FIHV Right side refrigerator door scratched. Replaced defective refrigerator door. Installed nameplate. Normal operation after service

Near Wiley Rd, Bulverde, TX 78163
Connor M.

Connor M.

MVWC565FW1 maytag washer Arrived on site to test unit for noise during aggitation. Found cam not going out of spin position. Confirmed failed actuator. Replaced and tested unit. No leaks detected.

Near Day Star Cove, Austin, TX 78746
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model KRFC604FSS00. Water filter will not reset and not able to remove filte

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect dishwasher not getting dishes clean. Upon further inspection, I placed the unit in diagnostic mode and found that the motor would not engage and received error codes F4e3, f7e1. I removed and replaced the sump/motor and tested unit and unit operated as designed. No water leaks observed during service.

Near Cheyenne Ln, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.

Near Bent Wood Pl, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.

Near Bent Wood Pl, Round Rock, TX 78665
Robert J.

Robert J.

Near Commons Rd, Dripping Springs, TX 78620
Connor M.

Connor M.

MVWB835DW3 maytag washer Arrived on site to test unit for squeaking noise during wash. Found unit squeaking during aggitation. Attempted to remove rotor but was unable. Not sure if it had loctite or if it was over tightned. Could not remove with impact driver or hand tool. Screw eventually stripped. Will need to replace all parts housed by the rotor including gearcase. Office to schedule directly.

Near River Run, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for unit having a locked lid. Found that the unit lid would not open. Found that the lid lock assembly was physically broken. Replaced lock and tested. Control would not run calibration cycle. Replaced control and tested. Calibration cycle did operate properly on new control. Further tested unit and all operations are normal and all water connections were dry.

Near Kingscastle Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

Wine cellar model# KUWL204ESB. Interior light staying on.

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Connor M.

Connor M.

KRSC503ESS kitchenaid refrigerator Arrived on site to test unit for not producing ice. Found icemkaer locked up and not advancing. Replaced icemkaer and tested unit. Unit working properly, no leaks detected.

Near Upper Branch Cove, Dripping Springs, TX 78620
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Joseph C.

Joseph C.

WTW5000DW1 Arrived on site for “not draining/spinning clothes dry” complaint. Inspected unit and found actuator faulty. Removed and replaced actuator. Calibrated unit. Unit checks good. No leaks detected, at time of service.

Near Gila Cliff Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

KDTE204ESS4 Not cleaning dishes. Defective motor/sump. Replaced motor/sump. Verified no leaks from water inlet/drain hoses. Normal operation after service

Near Monteverde Way, San Antonio, TX 78259
Nathaniel B.

Nathaniel B.

Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.

Near Eleanor Cir, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.

Near Eleanor Cir, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dryer not operating and showing error code. Upon further inspection, I attempted to place the unit in test mode but the unit would cooperate and displayed error code F01. I removed and replaced the control and tested unit and unit operated as designed. No lint observed during service. Job completed.

Near Farm to Market Rd 1431, Cedar Park, TX 78613
Clif L.

Clif L.

Whirlpool refrigerator KSRV22FVMS04. Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found partial frost pattern on evaporator coil (approximately 10% frosted) also did not find any evidence of Freon leak. Compressor will need to be replaced due to inefficiency in compressor itself. Also filter dryer and process stub will need to be installed to complete repair. Office will need to authorize repairs with AHS and set return appointment.

Near Lakewood Dr, Austin, TX 78750
Mike G.

Mike G.

Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Castleman Creek Rd, Hewitt, TX 76643
Mike G.

Mike G.

Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Castleman Creek Rd, Hewitt, TX 76643
Brandon C.

Brandon C.

Arrived on site for blower fan not coming on unless the light was on, found bad control switch, was wired wrong. I replaced the new control, unit tested good.

Near Coral Stone Way, Bee Cave, TX 78738
Kevin B.

Kevin B.

Arrived on site and found bellow has come unattached, removed front panel and replaced Bellow, Edge of front tub is starting to wear and is likely why spring became unattached. If it comes off again and entirely new tub and basket would be needed to correct this which would not be cost-effective, due to the age of the washing machine. No water leaks from connections at time of service.

Near Paseo del Rio, Seguin, TX 78155
Kevin B.

Kevin B.

Arrived on site and found icemaker production is very good, took one picture. Condenser is clean and all functions are operating properly. No water leaks from connections at time of service, job complete

Near TX-46, Seguin, TX 78155
Dona W.

Dona W.

Arrived on site for no operation, found timer not sending voltage will just hum. Replaced timer, verified temps and operations, all checked good. Dryer vent clear.

Near TX-121 Loop, Belton, TX 76513
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the RC thermistor and Evap cover. Tested unit and unit operated as designed. No water leaks observed during service.

Near Lakeline Blvd, Cedar Park, TX 78613
Joseph C.

Joseph C.

WMH32519CS1 Arrived on site for “not heating” complaint. Inspected unit and found wires loose, at magnetron. Tightened connections. Tested unit. Unit is performing as designed.

Near Gerald Ford St, Manor, TX 78653
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model# KRFC704FSS00. Fresh food compartment not maintaining temperatures and

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.

Near Partridge Ct, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.

Near Partridge Ct, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for no operation, found motor seized, water level switch defective. Customer stated hat it has not worked one time and do not want fixed, they are returning unit for an exchange. Erika assisted. All water connections are dry.

Near East Avenue M, Belton, TX 76513

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