We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pflugerville, TX 78660
Wesley
Job Details: 07/09/2021
Arrived onsite for symptom of banging during spin and found suspension bouncy and weak. Ordering suspension to repair.; ordrng 1 W11130362 (Suspension)
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Austin, TX 78730
David Z
Job Details: 07/09/2021
"Arrived on site to diagnose washer that had stopped with locked door twice. Found several errors present, F3E1 F6E3 F8E3 F5E2. Most are related to pressure switch and suds. Unit is running through diagnostic with no issues. Blew out pressure line and advised customer to clean unit with affresh. Unit has never had a cleaning run, so issue is likely just suds building in the line. With line cleared unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/09/2021
Arrived onsite and called Techline for washer not starting cycle. Determined ui and control install had not had an opportunity to sync
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Georgetown, TX 78628
Lou
Job Details: 07/09/2021
"Arrived on site to left dryer not heating. Upon further, I disassembled the unit and tested the element and found no continuity in the element. I removed and replaced the element and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/09/2021
Arrived on site for Dishes Not Drying - Dishwasher. Placed in diagnostics and F7E1 came on. No other error codes came on. Cleared error code. Ran through diagnostics cycle and the heating element was not heating. Inspected heating element and it was in good condition. Removed panel to check connectors. All connectors were plugged in correctly. Getting good resistance in heating element and all heating and drying circuits. Pulled dishwasher out and checked to make sure the element connectors were plugged in. They looked good. Ordering a control to return and complete the repair. Will return with all other parts JIC. ; ordrng 1 W10906426 (Control)
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWP2
Near Austin, TX 78704
Scott
Job Details: 07/09/2021
"Arrived on site , replaced left upper rack rail.No other issues found . Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WEE510S0FS2
Near Del Valle, TX 78617
Matthew
Job Details: 07/09/2021
"Arrived onsite to replace previously diagnosed parts. Replaced main wire harness. Tested cooktop and bake functions, all are functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78732
Robert
Job Details: 07/09/2021
Arrived on job for complaints of not draining. Found OUI out of range replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Marcos, TX 78666
Brandon
Job Details: 07/09/2021
"Arrived on site for customer complaint of not making enough ice and small ice when it does make. Found ice maker harvest passed, found ice fan test failed, found partially frozen fill line. Ordering fan motor, fill line heater, and bringing back valve. Returning tech to replace fan and heater and run ice harvest, fan test, and fill test to determine if valve is needed. ; ordrng 1 W10846539 (Ice box fan) and 1 W11087201 (Heater)"
We serviced a
GE DISHWASHER
Model GDF570SSF7SS
Near Georgetown, TX 78628
Cliff
Job Details: 07/09/2021
"Arrived on site to diagnose a dishwasher that is leaking. Found water valve not closing, causing unit to overfill. Valve will need to be replaced to complete repairs. .; ordrng 1 WD15X24213 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
David S
Job Details: 07/09/2021
Arrived on site for unit not making ice. Upon arrival found ice bucket full and temps normal. Upon further inspection found a small puddle of UV dye on the ground where the condensers sits. Checked the condenser with UV light and found it was leaking. Ordering new condenser office to reschedule when we have an eta on the part.; ordrng 1 W11482309 (Condenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Leander, TX 78641
David S
Job Details: 07/09/2021
Arrived on site to install previously diagnosed RC evap cover and control. Upon arrival disassembled unit and installed new evaporator cover. Reassembled unit and replaced the control on the back. Entered diagnostics to check that the control was the updated software version and ran it through a diagnostics test. All functions are operating as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Austin, TX 78759
David Z
Job Details: 07/09/2021
Arrived on site to install damper control to resolve loudly operating damper. Replaced damper control and retested unit. Verified unit working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWB04
Near Robinson, TX 76706
Jonathan M
Job Details: 07/08/2021
Arrived on site for fridge raider that?s not keeping proper temperatures. Inspected unit and work area. The customer advised that the unit somewhat cycles between single digits in the freezer section and up to 30? in their freezer section and between lower 40s up to 55? in the refrigerator section. The customer is keeping this unit in the garage and I asked approximate temperatures he was getting in his garage during the day. The customer did advise that it?s getting up into the hundred degree area in his garage due to poor ventilation. Remove the evaporator cover and found a good frost pattern on the evaporator with no evidence of any defrost issues. The freezer was reading at 7?F. The refrigerator was sitting at 50?F. Took an amp draw off the compressor and found a good amp draw. I did inform the customer that it seemed to be that their issue was with the ambient temperature around this unit. Went over user care guide and specifications for this unit to be working properly. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Killeen, TX 76542
Al
Job Details: 07/08/2021
We serviced a
KENMORE REFRIGERATOR
Model 596.765135
Near Belton, TX 76513
Tyler
Job Details: 07/08/2021
Arrived on site for refrigerator freezing everything in RC compartment. Upon arrival I found all items in Rc compartment had frozen over from top shelfs to bottoms and front to back. I also found ui unresponsive to input. I was unable to pull find any accurate schematic sheet for unit specs. Every enters into diagnostics failed. Tried replacing control and got same response. Was unable to test unit further. Dampener motor is also stuck open.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW0
Near Robinson, TX 76706
Jonathan M
Job Details: 07/08/2021
Arrived on site for a dryer that?s not drying clothes. Inspected unit and work area. The customer advised that it?ll take 2 to 3 cycles to dry clothes especially towels. Use the vent tester kit on the unit and found the unit showing for ventilation for all dryers. Took off the vent hose and added a sock to the end of the vent to test the unit again due to lint buildup inside the exhaust hose in the dryer. The unit showed good ventilation for gas dryers but poor ventilation for electric dryers. Disassembled unit and cleaned out all lint buildup inside the dryer. Read connected everything and tested the unit again with the sock. The unit still showed the same result. Took the sock off of the dryer and tested the unit. The unit showed good ventilation for all dryers. Tested the unit again with the vent hose on and found Poor ventilation for all dryers again. I explain to the customer that this would show their issue is with her vent inside the home going out.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Lorena, TX 76655
Tyler
Job Details: 07/08/2021
"Arrived on site for refrigerator needing previously diagnosed deli ui, harness, ice door and led module. Upon arrival I reconfirmed prior diagnostics. Disassembled and installed all needed parts. I reasse and tested unit and found all previously failures with unit were nO longer present.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Harker Heights, TX 76548
Al
Job Details: 07/08/2021
Arrived on site and inspected washer issues. Customer advised the loads arent getting cleaned and her wash beads werent melting. Checked underneath the unit and found the actuator (new style) failed. Used truck stock W10913953 to complete the repair. Unit now operating properly. JOB COMPLETE CUSTOMER SATISFIED
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Hewitt, TX 76643
Tyler
Job Details: 07/08/2021
"Are on site for refrigerator not cooling. Upon arrival found following temps in both compartments fluctuating (FC: 12?to 18?, Rc: 53? to 55?) exposed both evap. In RC I found no frost, sticky coldness. I did find small liquid build up around cap tube and RC evap but couldnt determine if water or oil. Found FC evap had some frost build up but frost build up was thin and easily removable with fingers. No stickiness to coil when compressor was directed to FC evap. Found no oil signs. Wasnt able to remove refrigerator from rested spot because feet/rollers were removed when installed and I couldnt access compressor but I could here compressor/condenser coil. Unit does appear to have a full no cooling sealed system issue. Will need to return with new sealed system oil less equip as well as compressor, non-uv dryer, etc. need office to reschedule once availability of parts is known. ordrng 1 Cnote (Need oil less gauges/equipment) and 1 Cnote (Need 3 hr repair reschedule) and 1 W10865322 (Rc evap) and 1 W11035643 (FC evap) and 1 W11025999 (Compressor) and 1 W11109499 (Non uv dryer) and 1 W11548259 (Condenser coil) and 1 W11024494 (Condenser fan motor assembly)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Woodway, TX 76712
Jonathan M
Job Details: 07/08/2021
Arrived on site for a washing machine that has all lid lock issue. Inspected unit and work area. Placed unit and service diagnostics and found an F1 E2 (motor over voltage) and F9 E1 (long drain) error codes. Tested the lid lock and found the Luna attempting to Lott. Replace main control due to several issues and tested the unit in a manual lid lock again and found the lid attempting to lock but not registering the lid being closed. Replaced large assembly and tested unit again. The unit began locking and unlocking as designed. Ran the unit through an auto test in the unit ran as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model ZISB48DYB
Near Salado, TX 76571
Lou
Job Details: 07/08/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=40 degrees & RC=51 degrees. I removed the upper cover and found the compressor extremely hot. Tested amp,draw to the compressor and got 2.95amps. No water connections to the unit; no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Salado, TX 76571
Lou
Job Details: 07/08/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I checked the ice bin and found a few cubes in it. Using my jumper wire, I jumped the ice maker motor from points T-H and it failed. I cycled power to the unit and retested and it continued to fail. Using my jumper wire, I attend to get the IM to call for water at points L-V and it failed. I removed the ice maker and found the harness connector to the ice maker has a tab that secures it to the side the motor housing and the tab was broken causing the connection to get loose. Using a harness from my van stock (W10884720 ), I removed and replaced the harness and retested and the ice maker is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Austin, TX 78704
Luis
Job Details: 07/08/2021
"Arrived on site for damaged door. Replaced freezer door and installed nameplate,removed ice build up remolded freezer door gasket. Door sealing correctly to cabinet. ; used 1 W10839793 (Nameplate) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near San Marcos, TX 78666
Jacob
Job Details: 07/08/2021
"Arrived onsite to replace both refrigerator door seals to the unit. Replaced both seals. Checked to see if the gasket was not sealing correctly, gaskets are sealing with no issues. Let customer know that the seal will take a while longer to form better to the cabinet and not to be alarmed by the small ripples near the edges. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and UI and unit is now operating as designed. Job Completed.
We serviced a
MAYTAG REFRIGERATOR
Model PBF2255HEW
Near Georgetown, TX 78633
Lou
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the defrost thermistor shorting out, I removed and replaced the thermostat and tested. Unit is cooling as designed. I recommended that the customer allow the unit to cool for 24 hours before putting their food items back into the freezer section. No water leaks observed during service, job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for cooktop with dented console. Upon arrival I confirmed the complaint. I was going to install the new console but I found a scratch on the front of the new console left side.; ordrng 2 W11444496 (Console)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kyle, TX 78640
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected washer and found actuator arm is out of cam kit ring. Per service pointer replaced actuator, and also replaced capacitor. ran a diagnostic cycle and confirmed Washer is now operating normally. No water leaks from connections at time of service, took pictures, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Austin, TX 78729
Justin
Job Details: 07/08/2021
Arrived on site for a dryer coming on but not turning. Upon arrival the customer stated the unit is also heating. I gained access to the tub and found the belt intact. I then checked voltage at the wall and found it good. I gained access to the terminal block and found both neutral and ground wires on ground. The unit had not been installed correctly. I adjusted the wires and then tested the unit. The unit is now working as designed. I also found the vent hose on the back completely pinched shut. I advised the customer to replace this as well. Otherwise they will see a lack of performance and possible further damage to the unit. I let them know lack of airflow can also be a fire hazard.
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Killeen, TX 76543
Al
Job Details: 07/08/2021
"Arrived on site and inspected dishwasher not starting. rdering part needed to get the unit back in operating condition. NEEDS MORE WORK ; ordrng 1 W10655806 (HARNS-WIRE) and 1 WPW10348269 (DRAIN PUMP) and 1 W10327250 (REG, WATER INLET) and 1 W10739633 (PUMP & MOTOR) and 1 WPW10545278 (DRAIN HOSE) and 1 W10817282 (CONTROL MODULE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for refrigerator not cooling. Upon inspection I found the FC=8 RC=38 and the ice bin full of ice. Normal sized cubes. The customer stated that they had a brown out for a few hours and the unit since restored function and has been keeping cool and making ice for a week. I tested the RC and FC evap thermistors and both showed within range. Due to the brown out restoring the function I went ahead and replaced the HV control board and asked the customer to continue monitoring the unit to ensure it keeps good temps. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Lou
Job Details: 07/08/2021
"Arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five test readings were 388, 311, 381, 309, 382 for an average of 354.2 degrees. Unit is operating as designed. Per manufacturer readings, temps should be within 10 degrees below & 10 degrees above the testing temp. In this case, 350 degrees was the testing temp and average temp is showing to be within range of the testing temp. Oven temps can only be tested by using a multimeter with thermal lead and not a thermometer as stated on page 7 of the owners manual due to the fluctuation in temps. Tested the cooktop burners and all are operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Copperas Cove, TX 76522
Al
Job Details: 07/08/2021
"Arrived on site and inspected DR error code on a Maytag Bravos washer. Confirmed the complaint and accessed the drain pump and found it to be defective. Removed and replaced it, reassembled and unit tested as designed.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS09
Near Austin, TX 78730
David Z
Job Details: 07/08/2021
Arrived on site to replace inner door glass due to glass shattering during self clean. Found provided door glass was damaged in transit. Reordering door glass. ordrng 1 W10829001 (Door glass Inner)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Marcos, TX 78666
Jacob
Job Details: 07/08/2021
Arrived onsite for unit making a noise. Tested the unit and heard a bit of a screeching noise. Looked under the unit and found that the belt was loose and the cam needed to be replaced as it was worn down. Replaced both cam and (Belt from truck stock w11239857). Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78744
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for fan not working. Test unit and found blower getting power but not Turin on. Replaced blower test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78717
David S
Job Details: 07/08/2021
Arrived on site for washer not working. Upon arrival found f0e1 error indicating there was a load of clothes in the washer during a Clean Washer cycle. Instructed the customer to run the Clean Washer cycle with nothing in it to completion before resuming normal use. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78721
Wesley
Job Details: 07/08/2021
Arrived onsite and tested unit for lighting issues. Made some adjustments and instructed maintenance supervisor on findings. Unit had not been plugged in properly for testing prior to arrival. Plugged in and tested. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, TX 78737
Kevin
Job Details: 07/08/2021
"Arrived on site and replaced lid latch, washer will now run normally, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78759
Justin
Job Details: 07/08/2021
"Arrived on site for a dishwasher with lights flashing on the UI and the UI not responding. Upon further inspection I found the start, drying, and delay LEDs all flashing. This indicates either a control or UI failure. I turned power off to the unit and closed the door. The unit did nothing. This built in test on the unit indicates a failed control. I replaced the control and the flashing stopped. The UI was still not responding though. I checked voltage at the block and control. I found both had 120VAC. I checked and found the correct 15VDC going to the console as well. This indicates a failed console too. Will need to return with the console on order to install for repair. Office to reschedule. ; ordrng 1 CNOTE (Needs Autho) and 1 CNOTE (Need To Bring Back Console On Order Already)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
David S
Job Details: 07/08/2021
"Arrived on site for water left in the washing machine. We inspected the unit and work area. We found no fault codes in diagnostics and found the unit working as designed at the end of a diagnostics cycle.
We serviced a
WHIRLPOOL RANGE
Model WFC130M0AB0
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect range burner issues. Upon further inspection, the tenant advised that the cooktop elements only operate on high settings. I inspected the receptacles and elements and all look good. I pulled the unit out and removed the back panel and found all four burner switches had shorted out. I advised the tenant of my findings. all four (4) burner switches will be needed. I advised the tenant that the unit cooktop is not safe to use until all switches can be replaced. Unit oven is operational. Job completed."
We serviced a
GE REFRIGERATOR
Model GSS23WSTASS
Near Austin, TX 78701
Luis
Job Details: 07/08/2021
"Arrived on site for not dispensing ice. Found dispenser door solenoid not engaging dispenser door bracket,removed solenoid removed obstruction in solenoid,reassembled unit tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cedar Creek, TX 78612
Matthew
Job Details: 07/08/2021
"Arrived onsite for washer not completing cycle. Upon arrival put unit in diagnostics. Diagnostics failed on first try. Unplugged unit and tried again. Found error codes for off balance load and lid latch failure. Ran auto test and noticed a small noise in the spin cycle. Tried running individual agitation and spin and did not do either. Ran test again and did not complete spin. Checked for errors again got shifter failure and basket speed fault. Replaced actuator but did not fix issues. Tried spin again and did not complete. Feels like gearcase is slipping. Tried removing washplate but could not remove. Unit seems to have multiple issues. Need to order wash plate, lid latch, motor and belt. Bringing back gearcase, control and cam. Off balance load. Lid lock fault. Will need AUTHO for multiple parts and major repair. Office to reschedule.; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W10752283 (washplate) and 1 W11283592 (motor-drve) and 1 W11307244 (latch) and 1 WPW10006384 (drive belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78745
Kevin
Job Details: 07/08/2021
"Arrived on site and replaced drain hose diagnosed on previous visit, ran a diagnostic cycle to ensure washer is no longer leaking, job complete"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near San Marcos, TX 78666
Robert
Job Details: 07/08/2021
Arrived on job for complaints of door not closing and front not attached. Will need catch for door issue and clip for front issue. ; ordrng 1 279570 (catch door dryer) and 1 W10854425 (clip)
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Austin, TX 78731
David Z
Job Details: 07/08/2021
"Arrived on site to diagnose dishwasher that customer reported was not able to get streaks and stains out of. On arrival customer had showed me that the unit seems to be streaking and doesnt maintain the same brightness as when delivered. I cleaned the unit with affresh stainless steel cleaned and was able to remove streaks and stains.unit working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78731
Luis
Job Details: 07/08/2021
"Arrived on site. Found auger motor not rotating diagnosed a defective auger motor,replaced motor tested motor u it working as designed."
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD861HSS0
Near Austin, TX 78731
David Z
Job Details: 07/08/2021
"Arrived on site to diagnose downdraft that is no longer moving up and down and stuck in the up position. Opened unit and found the motor arm broken off and laying in the bottom of the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Park, TX 78613
David S
Job Details: 07/08/2021
Arrived on site for washing machine making a grinding noise. Upon arrival customer instructed us that it was happening during the spin cycle. Gained access to the motor assembly and found white dust all over the cam and rubbed teeth indicating that the cam and pulley were grinding together. Disassembled cam and installed new cam and belt. Reassembled unit and ran it through a full diagnostics cycle to find everything functioning as intended. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Waco, TX 76704
Jonathan M
Job Details: 07/08/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced actuator and tested unit. Unit was still having the same problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FTX04
Near Austin, TX 78731
David Z
Job Details: 07/08/2021
"Arrived on site to diagnose refrigerator that was not cooling. On arrival customer advised me that another company had come out and attempted to fill with Freon, and unit still has not cooled. Diagnosed unit. Found another company had installed a quick access tap on the access line. Checked pressures and found 0 psi equalized pressure. Ran unit with compressor on and found no change in pressures. Compressor sounds incredibly weak and is heating up. ; ordrng 1 W10841139 (Compressor) and 1 W10528578 (Process Tube) and 1 876765 (Tube Kit) and 1 W10890886 (Pan heater) and 1 WPW10205102 (Evaporator) and 1 W1050992 (Heat Exchanger) and 1 212643 (Permagum)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78749
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for no power. Test unit and found unit giving midwired unit. Advised customer to get unit out and checked the connection. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Buda, TX 78610
Robert
Job Details: 07/08/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADS
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/08/2021
"Arrived on site for cooktop burners not igniting. Inspected unit and work area. Verified failure. Found most screws on burners rusted and to remove most orifice holder, screws and possible burners heads would need to be replaced to replace igniters. Cleaned igniters and made minor adjustment. Tested burners and found lighting.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for wall oven turning on by its self and the control panel doing weird things. Due to a recent service pointer on this issue I am reaching out to techline to document and get advise on which route to follow for the repair. SR#7731198955 techline recommended cycling power to the unit and if the issues persist then we would need to revisit once a software update is released for this issue. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Spicewood, TX 78669
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of no ice, found broken ice maker forks preventing ice maker from rotating, I replaced ice maker, unit tested good."
We serviced a
GE REFRIGERATOR
Model ZIS360NRI
Near Austin, TX 78733
Luis
Job Details: 07/08/2021
"Arrived on site for a defective filter head,removed built in from enclosure,replaced defective filter head assembly,checked water connections no leaks,installed bypass tested after good flow to icemaker and filled icemaker"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS04
Near Spicewood, TX 78669
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of of no ice, found emitter controls did not have any lights, I replaced emitter control boards, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Wimberley, TX 78676
Robert
Job Details: 07/08/2021
Arrived on job for complaints of lights out . Confirmed the error and called tech line. Tech line had me check voltage all good and said to replace module.
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/08/2021
"Arrived on site for range small oven not igniting. Inspected unit and work area. Gained access to igniter and tested operation. Found sparking igniter not sparking but could hear clicking from control. Gained access to spark module and traced wire harness to igniter and found grounded before igniter. Corrected harness and tested operation. Tested cooktop burners and found flame to high. Found valve were not adjusted after propane conversion, correct burner flame. All tested good."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/08/2021
"Arrived on site for Noisy when drying clothes....perhaps a worn drive belt? Found noise coming from inside unit. Found motor was making a winding noise. Connected jumper to lid switch with door, drum, and belt removed. Could hear the noise coming from motor. Had customer confirm the noise. Noise was not as loud because the drum and belt werent attached adding pressure to the motor to make noise louder. Tested rear wheels and they were spinning as designed. Removed motor and blower wheel was seized onto motor threaded stem. Used drill to remove blower and extracted motor. Once new motor was placed I could not get the brackets to seat.Explained situation to customer. . ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Wimberley, TX 78676
Robert
Job Details: 07/08/2021
Arrived on job for complaints of not washing properly. Found actuator not in correct position. Replaced actuator and ran test cycle. No leaks detected at time of service
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78759
Justin
Job Details: 07/08/2021
"Arrived on site for a dishwasher that wont fill or run and will flash random lights on the UI. They also stated it did not drain. I put the unit into diagnostics mode and found stored error codes F9E2 for drain motor electrical problem, F8E4 for float switch open, and F10E2 for vent wax motor electrical problem. I cleared the error codes. I then gained access to the bottom of the unit and found the float switch assembly with water in it. I ran a test cycle and found it aggressively leaking from the sump and motor right above the float switch assembly. I manually drained the unit the drain pump worked as designed. This indicates the wax motor and control issue that has been throwing off the drain pump. We will need to order the sump and motor with the drain pump attached, vent wax motor, and return with the control already on order to complete the repair. Office to reschedule. I recommended the customer not use the unit until repaired. ; ordrng 1 W11416460 (Vent Assembly) and 1 W11184028 (Vent Gasket) and 1 W11460946 (Sump and Motor)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Round Rock, TX 78665
Jimmy J.
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed parts. Removed lid and 90 hinges. Opened top cover and removed both left and right hinges. Installed new left and right hinges. Installed new lid and 90 hinges. Powered up unit and placed in diagnostics. Tested lid lock and it is working as designed. Hinges allow door to open and close easily. No rubbing or uneven surfaces when lid is closed. Brought customers into laundry room to have them inspect and see the lid lock latch, unlatch, open, and close without issue. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Austin, TX 78741
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected washer and found F6E2 showing on display for communication failure. Control board and control panel would need to be replaced in order to correct issue. Harness between the two should also be prescreened.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78759
David Z
Job Details: 07/08/2021
"Arrived on site to follow up on dishwasher not running. Found the console mostly unresponsive, and also found broken upper rack adjustor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78704
Scott
Job Details: 07/08/2021
"Arrived on site for dishwasher leaking . Found leak was from sump and motor diverter. Replaced sump and motor. Ran diagnostics, all checked normal. No water leaks detected at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA02
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
"Arrived onsite to install previously diagnosed parts. I installed the emitter and receiver boards. The indicator led now has a constant blink and the ice ,asker filled while onsite.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78752
Wesley
Job Details: 07/08/2021
Arrived onsite and found clogged cold water valve causing unit to not operate properly. Replaced valve. All checks good. . Replaced valve. Unit is now operating as designed without leaking at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, the customer advised that the unit sparked at the back left area of the control panel. I removed the back panel, and found that the back left burner switch had arced/shorted out. I removed and replaced the switch and tested and it is operating as designed. When I tested the other burners, I found the front left burner would not come on. I found where the switch had arced as well (photo). I inspected the right side switches and found they both had arced and the back burner only operated on high. I am ordering the left front burner switch and both right switches and office to schedule return service. ; ordrng 1 WPW10434452 (Left front switch) and 1 WP3149400 (Orange switch) and 1 WP3149404 (Right rear switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
"Arrived onsite for refrigerator with interior lights out. Upon inspection I confirmed the complaint. I replaced the FC LED module and tested the unit. The lights restored but the customer brought to my attention the water is not dispensing. I found the water barely trickling out when engaged I removed the filter and still had the same results. I also found the damper is loud and grinding indicating a failure in the damper control. I will order both valves, filter housing and the damper control for return visit. Office to R/S due to part availability. ; ordrng 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve) and 1 W11194438 (Housing) and 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Austin, TX 78757
David Z
Job Details: 07/08/2021
"Arrived on site to diagnose dishwasher that was not starting and running drain pump constantly. On arrival turned on unit and found it running pump and beeping. Found a blinking F8E4 code for float switch. Removed toe kick and found float switch was unplugged. Plugged in switch and retested unit. Found unit filling, pumping and draining properly. No water leaks found. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for sparking. Test unit and found cap and diode burned out. Replaced both parts test unit and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model ZISS42DCASS
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite to install water tank. The customer agreed so I replaced the tank and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/08/2021
"Arrived on site for dryer having long dry times. Inspected unit and work area. Disassembled unit to inspected belt driven blower wheel. Found all attached and working. Tested fuses and element. Found element failed, will need to replace element and clean unit with shop vac.Removed failed element and installed new. Cleaned lint buildup from unit. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78702
Luis
Job Details: 07/08/2021
"Arrived on site for no cool. Found all leds off,compressor and fans not running,no response deli ui,removed deli ui no damage to harness or control. Removed drawer found broken wire in harness sleeve,unplugged deli control power cycled unit all leds and compressor powered on diagnosed unit will need harness
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Round Rock, TX 78681
Tommy
Job Details: 07/08/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced door, gasket and leveled unit. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL DISPOSAL
Model 187A
Near Round Rock, TX 78664
Tommy
Job Details: 07/08/2021
"Arrived onsite for disposal breakdown. Unit is now operating as designed. No leaks detected during service. Job Completed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for cooktop that is rusting. Upon inspection I confirmed the multiple rust spots around the edges of the cooktop and op the top near the burners. The cooktop was fairly clean and I did not see any evidence of spills. The customer would like to reach out to the manufacturer to see if they will provide any assistance on the repair. No gas leaks detected during time of service. Office to R/S due to part availability. ; ordrng 1 W11204397 (Cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78703
Scott
Job Details: 07/08/2021
"Arrived on site . Replaced tub seal and hinge pads . Ran diagnostics, no water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model ZISS420DRESS
Near Austin, TX 78730
David Z
Job Details: 07/08/2021
"Arrived on site to diagnose refrigerator that is not cooling. Checked temps and found FC and RC at room temp. Checked at compressor and found compressor is not running, and cold to the touch. Verified proper AC and DC voltage at inverter, but no power going to compressor. Ordering inverter to resolve. ; ordrng 1 WR55X20817 (Inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78739
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of of freezer temperature down button not working and frost in freezer compartment. Found UI button not making good contact with push button, I adjusted control within housing, unit tested good. Found freezer door gasket compression not even, I adjusted the tracks/rails, unit tested good."
We serviced a
GE REFRIGERATOR
Model DSE25JSHECSS
Near Manor, TX 78653
Matthew
Job Details: 07/08/2021
"Arrived onsite for freezer and fridge section not keeping temperature. Upon inspection found evaporator cover covered with ice. Unit is having a defrost issue causing over freeze and air flow restriction. Was able to remove ice buildup on evaporator cover and remove cover. Thawed heater components and checked heater. Heater was not energizing. Replaced heater but found additional failures. Potential issue with thermistor and main control. Bi metal showing closed. Need to return with thermistor and control. Office to reschedule ; ordrng 1 Wr55x10025 (sensor,temp ff)"
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS1
Near Austin, TX 78748
Leonardo
Job Details: 07/08/2021
Arrived on site to replaced igniter and burner and valve. Replaced parts test unit and unit test good job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David S
Job Details: 07/08/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I checked the pressures at the compressor and dryer and found the Unit completely flat. We plugged the unit in and found the compressor not cooling on. We ohmed out the compressor and found the winding good. We swapped in a good start device and found the unit not coming on. I called and spoke to PR. He advised to put in a new compressor and check for leaks. I installed a new compressor and ran a vacuum of 15 minuets. The unit held a vacuum. I put a measured charge of 3.7 oz into the system. I plugged the system in and found pressures at 0 low 125 high. I monitored pressures and found them dropping indicating a leak. I inspected the evaporator, compressor, dryer, condenser and all visible lines and found no leak with a bubble solution. I called techline and spoke to Drew, I advised Drew of the situation.
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109SSS05
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/08/2021
"Arrived on site for site for builtin microwave turn table turn shaft broken. Inspected unit and work area. Removed unit to gain access to turn table motor and found good. Will need to replace turn shaft. Office to schedule return when ETA is available.; ordrng 1 W11126044 (TURN SHAFT)"
We serviced a
GE WASHER
Model WPRE6150K2WT
Near Bertram, TX 78605
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a washer that is making unusual noise and leaking. Found shower head assembly leaking and belt worn out. Both parts need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 WH41X10206 (Shower head) and 1 WH01X10302 (Belt) and 1 WX05X20641 (Belt install tool)
We serviced a
WHIRLPOOL DRYER
Model WET4024EW0
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
"Arrived onsite for previously diagnosed parts. Upon arrival unplugged unit removed and replaced drum, used seal kit on door. Spoke with customer on giving unit time for adhesive to properly seal. Job Completed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSB0
Near Taylor, TX 76574
Jimmy J.
Job Details: 07/08/2021
Arrived on site for NO LIGHTS UNIT IS COMPLETELY DEAD-NOT COMING ON-TRIED RESETTING BREAKER. Found thermal fuse faulty. Removed fuse and wiring. Installed new fuse with included new wiring. Powered up dishwasher and it is running as designed. No leaks detected. Job completed.
We serviced a
ELECTROLUX WASHER
Model EFLS617STT
Near Burnet, TX 78611
Cliff
Job Details: 07/08/2021
Arrived on site to replace previously ordered parts for washer. Replaced mcu and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78758
Luis
Job Details: 07/08/2021
"Arrived on site for water leaking. Found frozen drain removed compressor cover diagnosed obstruction in drain extension,replaced drain extension,defrosted drain checked water flow through drain good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGFU19F6QFB
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/08/2021
"Arrived on site for freezer not producing ice. Inspected unit and work area. Cycled ice maker, found finger warped causing ice to stick and not allowing to rotate. Found failed ice maker due to normal wear and tear. Removed failed ice maker and installed new. Tested operation and monitored cycle. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near The Hills, TX 78738
Brandon
Job Details: 07/08/2021
"Arrived on site to replace cycling thermostat, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 07/08/2021
"Arrived on site to test unit for upper rack not sitting correctly. Found bad adjusters, replaced adjuster test unit and unit test good job complete."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Austin, TX 78704
Scott
Job Details: 07/08/2021
"Arrived on site for washer not completing cycle . Ran diagnostics. Got rinse temp and long fill . Found hot and cold on wrong valves ,also hot water supply has very low water pressure . Corrected supply lines . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found condenser lines rattling and rearranged them to prevent noise. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78732
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of error codes and unit not finishing cycles, found error codes F3E2 F8e1 f5e2 f0e5. I cleared error codes and tried running diagnostic test cycle, found unit failed diagnostic test at step one giving error code f3e2. Ordering NTC sensor, valves, door latch, and bringing back control. Returning tech to replace NTC sensor first and run diagnostic test to see if any other components have indeed failed. ; ordrng 1 W11316250 (Door lock) and 1 W11316256 (Valve) and 1 W11316255 (Valve) and 1 W11314664 (Heater w/ntc sensor)"