Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8694 customer reviews

Paul R.

Paul R.

DISHWASHER KENMORE 665.13732K601 Arrived onsite for the dishwasher that the clean light continues to blink and the unit will not turn on. I found the high limit on the tub open causing the issue. Customer wants to shop for a new machine. I charged the customer DW100 LABOR $99.99 + tax and explained the estimate is good for 60 days.

Near Edgefield Ct, Austin, TX 78731
Wesley P.

Wesley P.

OVEN KITCHENAID KEBS209BSS Arrived on site and was able to verify no burning or problems with unit. Advised customer on use and care.

Near Co Rd 395, Taylor, TX 76574
Robert J.

Robert J.

RANGE GE JBS55DM5BB Arrived on job for complaints of run away temperature for front right burner. Found switch not regulated. ; ordrng 1 WB24T10145 (range burner control) and 1 WB30T10132 (range 8 radiant surf)

Near Regina Dr, Buda, TX 78610
Robert J.

Robert J.

WASHER MAYTAG MVWX700XW2 Arrived on job for complaints of not spinning. Found gearcase leaks oil and cam covered in oil. Customer declined repairs

Near Palace Pkwy, Austin, TX 78748
Robert J.

Robert J.

DRYER AMANA NED4655EW Arrived on job for complaints of not heating. Found dryer power supply not correct. No 240v. Customer to get electrical repairs done.

Near Sand Dunes Ave, Austin, TX 78744
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite and installed grate kit. All checks good.

Near Will Smith Cir, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on job for complaints of frost and leaks. Drain blockage removed for leak and freezer door switch not detected. ; ordrng 1 WP12466115SP (light switch)

Near E Calderon St, Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5640XW Arrived on site and found unit needing control reset. Reset control and calibrated. All operations checks good.

Near Hathaway Dr, Austin, TX 78757
Chase S.

Chase S.

WASHER WHIRLPOOL MVWX655DW1 "10/19/18 13:09: CS rspndd 10/19 FRI, Called tech line to document findings with water harness test. Found water hardness at 400ppm which was advised is the cause of rusting on dispenser. Was told to refer customer to back to customer care. No further repairs recommended."

Near Aleppo Pine, Elgin, TX 78621
Wesley P.

Wesley P.

DRYER MAYTAG MEDC215EW0 Arrived on site and repaired unit with truck stock fuse. All else checks good. Element not grounded.

Near Heather Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR GE GSHL6PAXCELS Arrived on site and tested operation. Found overload cutting out after short run time. Tested with new overload and start relay. Allowed compressor to run for 30 minutes with no issues and unit cooling properly. Compressor not overheating and all tests good. Job complete

Near Co Rd 108, Burnet, TX 78611
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW0 Arrived on job for complaints of not heating. Customer said heat will not always work but husband moves timer knob and heat returns. Replaced timer and test.

Near Freidrich Ln, Austin, TX 78744
Robert J.

Robert J.

DISHWASHER AMANA ADB1400AGS1 "Arrived on job to replace standpipe and float assembly. After replacement of parts test for leaks,none found."

Near Daly Drive, Austin, TX 78747
Robert J.

Robert J.

DISHWASHER GE GSD2101V35BB Arrived on job for complaints of no power. Found the power supply not correct. Reset power and test. No leaks detected.

Near Pond View Pass, Buda, TX 78610
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS Arrived on job for complaints of door not staying down. Replaced pads on hinges. After replacement of parts test door .

Near Eagle Brook Ln, Buda, TX 78610
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Moved sound pad it was too low and wet.

Near Via Valmonte, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and replaced brackets and basket diagnosed on previous visit, after replacement no change made to operation. No further adjustments can be made to change customers experience. No water leaks from connections at time of service, job complete"

Near Arikara St, Buda, TX 78610
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and set oven to bake at 450 degrees, oven reached trmperature in expected amount of time. Actual trmperature was 475 when display reached 450, and increaseed to 510 Before dropping to 430. Front of glass on door surface is showing to be 154 degrees after 25 minutes. Spoke with techline as this is considered normal SR7723237995. Calibrated oven down -30 degrees."

Near Twisted Oaks Ln, Kyle, TX 78640
Joseph C.

Joseph C.

OVEN WHIRLPOOL ISG650WS01 "Arrived on site for “broken door handle” complaint. Inspected unit and found door completely disassembled. Reassembled oven door and installed new handle. Unit checks good. No leaks detected, at time of service. "

Near Avenue H, Austin, TX 78751
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG510S0AS2 Duplicate call

Near Quail Valley Dr, Austin, TX 78758
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to replace ignitor. Went to replace ignitor and found wrong ignitor. Need RF ignitor this ignitor wire is to short. Need black wire ignitor could not find part number will need to research. Took pictures of ignitor I need. Ordering new module WPW10116108 and need new ignitor ; ordrng 1 PARTSEARCH (PART SEARCH) and 1 W10854967 (IGNITOR ) and 1 WPW10116108 (MODULE )

Near Jaborandi Dr, Austin, TX 78739
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 Arrived onsite for the refrigerator with a no ice condition. I found the UI not responding to any selections and stuck on cubed ice. Need to replace the UI to further test. Ordering W11099702 PANEL-UI. RS for Tue 10/23.; ordrng 1 W11099702 (PANEL-UI)

Near Matisse Pointe Dr, Jonestown, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRMF706ESS1 "arrived on site to inspect frost buildup on freezer door. Upon further inspection, I opened the freezer door and found ice built up on the top of the door on the gasket. There was a small amount on both sides of the bottom pan, also. I checked the Evap and it had a nice frost pattern. I found that the freezer door gasket was somewhat pinched near the bottom corners on both sides and much wider towards the top corners of the gasket. I removed the fc door and adjusted the hanging brackets and re-installed the fc door and tested. It sealed much better. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped so using manufacturers approved silicone, I sealed the gap. I put the unit back in its space and inspected the rc section and found condensation dripping down the back wall behind the ice box. An adaptor was installed at the previous service call but the ice box was not pushed

Near Bonavista Way, Leander, TX 78641
Joseph C.

Joseph C.

OVEN WHIRLPOOL RBS305PDB6 "Arrived on site for “unit not heating” complaint. Inspected unit and found to be heating, but fan appears to be locked up. Ordering new fan. Return for repairs on Monday 10/25.; ordrng 1 WPW10016550 (blower)"

Near Rutgers Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “ice maker shuts off every other day and have to flip breaker, every other day” complaint. Inspected unit and found cause to be indeterminate. Ordering new control. Will install ice maker on return visit.; ordrng 1 W11043763 (cntrl-elec)"

Near Elm Wood Dr, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site and found control failure. Found boards needed to be discontinued and rebuilds not available. Advised customer on findings.

Near Fiore Trail, Round Rock, TX 78665
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site for “no cooling/ui lights up, when buttons pushed” complaint. Inspected unit and found ui faulty. Removed and replaced ui. Unit still not allowing inputs to be performed. Ordering new control. Return for repairs on 10/23. No leaks detected, at time of service.; ordrng 1 WPW10310240 (cntrl-elec)"

Near Maple Leaf Trail, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washing machine would not enter diagnostic cycle, replaced control board and all function has returned to washer. Ran a calibration cycle and recommended to customer that washing machine magic be used to remove any settlement from standing water. No water leaks from connections at time of service, job complete."

Near Williams St, Seguin, TX 78155
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for heater not working. Test unit and found heater coming on advised customer to use jet dry to help unit dry. Job complete no leaks present at this time.

Near Vicenza Dr, Austin, TX 78739
Paul R.

Paul R.

COOKTOP WHIRLPOOL WFE515S0EB1 Arrived onsite for the range with the oven door not opening or closing correctly. I found the load hinge with a broken weld on one of the pins. I replaced the hinge and the door works as designed. Ms stated the cord is not connected correctly and is loose. I advised ms that the cord is not supplied by the manufacture and she would need to contact the installer to get this repaired. Call complete.

Near Lura Ln, Jonestown, TX 78645
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “broken float” complaint. Inspected unit and found broken float. Installed new float. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Grover Cleveland Way, Manor, TX 78653
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “drain cycle not working properly” complaint. Inspected unit and found large rusty spot, at drain pump connection to tub. Removed drain hose from tub and found rag material with approximately temp hair pins to be blocking drain. Removed all debris. Reassembled components and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Tristam Dr, Elgin, TX 78621
Joseph C.

Joseph C.

WASHER KITCHENAID KAWS700GQ0 "Arrived on site for “not spinning or draining” complaint. Per my previous diagnosis, removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Blue Ridge Trail, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for loud noise while dispensing water. Tested water dispenser found noise due to pressure in lines,slightly lowered water pressure found line not fully inserted to valve,installed line fully into valve tested water dispenser unit working as designed."

Near Grimsley Dr, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER FISHER AND PAYKE DD603FCSS Arrived on site to replace inlet valve for dishwasher. Replaced valve and freed check valve for drain line. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Trailridge Dr, Austin, TX 78731
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )

Near Acorn Rd, Lockhart, TX 78644
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )

Near Acorn Rd, Lockhart, TX 78644
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )

Near Acorn Rd, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for clicking noise. Tested ui diagnosed clicking noise from relay on main control diagnosed unit will need main control. Costumer also stated unit will freeze in fresh food,per service pointer will need cover kit. Main control $149.99 cover kit $99.99 labor(RF320) $169.99 total $419.97 plus tax. Return appt. set for tues 10/23 ; ordrng 1 W10295078 (COVER KIT) and 1 WPW10312695 (CONTROL)"

Near Scott Crescent, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for faulty ice box fan. Ran diagnostics fan not powering on removed ice box fan,installed new ice box fan ran diagnostics fan powering on. Reassembled freezer compartment ran diagnostics good air flow through mice box fan vent unit working as designed."

Near Mesa Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for unit not cooling lights on unit not powering on to cool. After breaker is reset unit will power on and start cooling diagnosed faulty main control. Installed new main control powered unit on unit cooling correctly.

Near Alegria Rd, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site for door handle issue. Removed handle tightened set screw behind handle reinstalled door handle. Checked door operation good.

Near Avenue F, Austin, TX 78751
Derek S.

Derek S.

WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"

Near Sandra Muraida Way, Austin, TX 78703
Derek S.

Derek S.

WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"

Near Sandra Muraida Way, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR KBFO42FTX02 "Arrived on site to install previous diagnosed part. Removed cover to access power shut off. Removed and replaced control board. Properly fastened wired. Test & checked board for proper operation, checks good. Refrigerator working properly at this time. All water connections were dry."

Near Potter Ln, Georgetown, TX 78633
Derek S.

Derek S.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"

Near Beverly Rd, Austin, TX 78703
Derek S.

Derek S.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"

Near Beverly Rd, Austin, TX 78703
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MGDB200VQ0 "Arrived on site for no heat condition. Performed diagnostics. Tested unit, inspected flame. Found improper flame due to air flow and weak thermal fuse. Also found damaged belt and felt. Inspected vent, found dirty. Cleared vent. (DR580 & DR240) Service and labor $199.99, fuse $28.53, belt $64.00 $50.81 plus tax. Customer declined estimate at this time. (DR100) ."

Near Comanche Trail, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "arrived on site to inspect refrigerator section not cooling. Upon further inspection, the customer advised that she noticed the refrigerator section was not cooling due to having spoiled milk. Using my thermalcouple, I placed my lead at the bottom of the crisper and tested. My temp reading was 36.8 degrees. The customer had the temp setting at 34 degrees. I removed my lead and pulled the pantry drawer out to find a large block of ice on the Evap cover. I advised the customer of my findings. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped which could be the cause of the ice buildup. Using manufacturers approved silicone, I sealed the gap and put the unit back in its space. I also found gapping between the rc chamber and chassis which will need silicone to seal. I advised the customer that they will need to defrost the unit due to possible damage if I were to proceed wit

Near Tabernash, Leander, TX 78641
Steve C.

Steve C.

DRYER WHIRLPOOL WED4890XQ0 Arrived on site to replace the motor and blower wheel due to noise and broken wheel. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Scenic Trail Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer not power on. Removed console and found control not powering up. Removed and replaced control. Reassembled. Calibrate unit on test 052. Unit c molted successfully. No other issues found. All water connections were dry at time of service.

Near TX-317, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator light not coming on. Tested door switch and found switch faulty. Removed and replaced door switch. Reassembled. Light now comes on as intended. No other issues found. All water connections were dry at time of service.

Near Benchmark Trail, Belton, TX 76513
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete

Near Magazine Ave, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete

Near Magazine Ave, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete

Near Magazine Ave, New Braunfels, TX 78130
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW96HEAC0 "Arrived onsite for customer complaint of front load washer getting error code F8E1 (Low Water Detected) intermittently. Ran diagnostics and confirmed error. Cleared error code and tested valve. Found mixing valve faulty. P&L are as follows;WPW10347306 (Valve) $100.18,FL340 $169.99 plus taxes. Removed faulty valve and installed new replacement. Reassembled. Turned on water supply and tested unit. Found valve opening as intended. No other issues found. All water connections were dry at time of service."

Near Lago Terra Blvd, Belton, TX 76513
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KBHS179BSS00 "Arrived onsite for customer complaint of wall microwave not powering up. Checked incoming voltage and found unit is getting proper voltage. Also checked fuse and all checks ok. Found transformer not sending powering to UI. Unit will need new transformer to complete repair. P&L are as follows; W11238401 (Transformer) $176.82,WO380 $189.99 plus taxes. Customer paid in full and R/S for Tuesday 10/23. Power is shut off @ breaker at this time.; ordrng 1 W11238401 (TRANSFORMER)"

Near Treeline Dr, Woodway, TX 76712
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator making a pinging noise and the freezer is loud. I found the controls beeping due to the evaporator motor shorting out and the motor was making the noise in the FC that the customer was hearing. Need to replace the evaporator motor to complete service. . Ordering the evaporator motor. RS for Tue 10/23.; ordrng 1 W10822580 (MOTOR-EVAP)

Near Lakeland Dr, Lago Vista, TX 78645
Tyler B.

Tyler B.

DRYER MAYTAG MGDC215EW1 "Arrived on site for unit not turning off, R&R timer and tested good, also found door switch lever cracked allowing door to barley engage switch . No gas leaks on site"

Near Whitehurst Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN KITCHENAID KEBK171BSS00 "Arrived onsite for customer complaint of wall oven not powering up. Removed console and found burn spot on UI. Removed and replaced control and UI together. Reassembled and tested. Found still no power. Checked fuse and found no continuity. Removed and replaced fuse. Checked incoming voltage and found proper voltage. Checked voltage at transformer and found no voltage to to UI. Unit will need transformer to complete repair. P&L are as follows; WPW10545255 (Fuse)$30.04,WPW10354052 (Transformer) . Customer paid in full and R/S for Tuesday 10/23. Unit disconnected from power at this time.; ordrng 1 WPW10354052 (transformr)"

Near Treeline Dr, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRSC500ESS0 "Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Tested unit and found pad shorted and ice bin dispenser motor faulty as well. P&L are as follows; WPW10346924 (Pad),W11202789 (Ice Bin Motor), OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10346924 (pad)"

Near Oakdale Dr, Waco, TX 76712
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for EVAP replacement and control and harness, R&R EVAP cover harness and control and tested good, no leaks on site ."

Near Ranch Park Trail, Round Rock, TX 78681
Derek S.

Derek S.

RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"

Near Cary Dr, Austin, TX 78757
Derek S.

Derek S.

RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"

Near Cary Dr, Austin, TX 78757
Tyler B.

Tyler B.

COOKTOP FRIGIDAIRE PLGFZ397GCH "Arrive o. Site for unit not igniting front burners, found spark module failed replaced spark module, a,so found igniter office kinked, replaced ingiter orfice and tested good, no gas leaks on site"

Near Rock Hill Rd, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no ice, entered diag more and found ice maker not responding, R&R ice maker and tested good, no leaks on site ."

Near Katherine Drive, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR GE GTS22WCPBRWW "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my thermalcouple, I placed my lead in the freezer and tested temperature. My reading in the fc section was 3 degrees. I tested the rc section and my temp reading was 59 degrees. I found some frost buildup on the Evap cover. I removed the Evap cover and found that the Evap fan motor was not working. I checked ohms and it was open. No water connections to the unit; therefore"

Near Arrow Head Dr, Leander, TX 78641
Lou S.

Lou S.

OVEN JENN-AIR JJW2830WS00 "arrived on site to inspect oven error code F8E0. Upon further inspection, the customer advised that the oven was showing the error code F8E0 again and when she would turn it on after about 30 seconds, it would turn off. I placed the unit in diagnostics and found the error code for both upper and lower ovens. I followed the pointers in service matters and tested ohms for both fans. According to the pointer, there should be approximately 163 ohms to the blowers. I found that the part only had 59 ohms. I tested voltage from the control and also found that the control was not providing voltage to the blowers. I removed and replaced the Appliance Manager and both blowers ad tested the unit. The unit operated as designed, job completed."

Near Wolf Dancer, Leander, TX 78641
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFC150M0EB2 Arrived on site for range back burner staying on when knob is in off position. Performed diagnostics and gained access to switch to inspect terminal connection. Found switch failed . Replaced switch and tested and found wire incorrect. Not able to correct due to plastic wire harness connection. Will need to replace switch and and harness. Return schedule for Monday the 22nd. ; ordrng 2 WP3149404 (SWITCH )s and 1 WPW10279107 (HARNESS )

Near Continental Ave, , TX 78642
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I inspected the unit freezer door due to it being previously diagnosed as being warped. I found that the unit needed to be leveled and unbound. Using the leveling feet, I raised the feet so that the unit rested on its wheels then I lowered the feet starting with the left side then went to the right side and lowered the feet. I went back and forth raising the front and rear feet unit I had the unit leveled/centered. I tested the unit doors and found them to close with a good seal at the gaskets. The customers original complaint was that the left fc door was not sealing correctly and ice was building up at the front top area of the fc section. The top right corner of the fc door was not flush with the rc door. Once I centered/leveled the unit both doors were flush with each other. I advised the customer of my findings and showed her the results and the customer noticed t

Near Grand Oaks Loop, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for oven not maintaining temperature and front right not lighting. Performed temperature test on bake mode at 350°. Found oven burner did not ignite on 2nd cycle. Gained access to spark igniter and found igniter to far from burner. Adjusted igniter and continued with temperature test. Found average temperature at 366°. Calibrated temperature -10°. Found on front right burner orifice clogged. Cleared orifice and tested. All checks good.

Near Andele Way, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived onsite for the refrigerator with a no cool condition. I replaced the HV control to get proper voltage to the UI but found the UI not responding to the diagnostics mode. I found the water and ice paddles not working also. I found none of the sealed system components working. Need to replace the UI to further test. Ordering all of the boards JIC. Ordering C-NOTES, W11099702 PANEL-UI, & W11039890 CNTRL-ELEC. Marking the prescreened Orion Control as UORV.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION AND THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT ) and 1 W11039890 (CNTRL-ELEC) and 1 W11099702 (PANEL-UI)"

Near Colt Cove, Lago Vista, TX 78645
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL ED25UEXHW01 Arrived onsite for the refrigerator with a no cool condition. I could hear the overload tripping so the unit either has a bad start device or a bad compressor. I could not get the unit pulled out by myself because of how tight it is between the cabinet and wall base board. Will need a second man to try and get it out. Ordering C-NOTES.; ordrng 1 C-NOTES (OFFICE NEEDS TO RS AND GET AUTHO FOR A 2ND MAN.)

Near American Dr, Lago Vista, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site for customer complaint of unit not cooling. Found control board was faulty, I replaced control, programmed control, unit tested good. Customer also wants new ice maker. I am ordering ice maker. I charged customer for control board and service, returning tech will need to collect for ice maker plus tax only. ordrng 1 WPW10190981 (icemaker)"

Near Taylor Dr, Spicewood, TX 78669
Derek S.

Derek S.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"

Near Goodnight Ln, Austin, TX 78757
Derek S.

Derek S.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"

Near Goodnight Ln, Austin, TX 78757
Derek S.

Derek S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."

Near Sugaree Ave, Austin, TX 78757
Derek S.

Derek S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."

Near Sugaree Ave, Austin, TX 78757
Derek S.

Derek S.

MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"

Near Morrow St, Austin, TX 78757
Derek S.

Derek S.

MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"

Near Morrow St, Austin, TX 78757
Arthur B.

Arthur B.

RANGE WHIRLPOOL SF265LXTS2 Arrived onsite for customer complaint of oven not igniting when attempting to bake. Removed bottom cover and removed bake tube. Found connection to bake igniter was not secured to bake igniter. Secure wire connections and tested unit. Unit now ignites as intended. No other issues found. No gas leaks detected at time of service.

Near Rambler Dr, Waco, TX 76710
Jerry C.

Jerry C.

REFRIGERATOR HOTPOINT HSS25GFTABB "HSS25GFTABB Arrived to inspect ice within fc. I found the fc drain pan frozen and I removed the ice. The drain tube was clogged and after removing the debris, the drain worked as designed. Both door closer cams had completely failed and caused the doors to not fully close on their own and also pop open when the opposites door was closed. The unit will require left and right complete cam assemblies. The right door handle was broken and will require replacement. No leaks observed during service. Office to schedule service after authorization for parts obtained. No leaks observed during service. ; ordrng 1 CNOTES (CB PART AUTHORIZATION) and 1 WR02X11478 (hinge cam & thimble) and 1 WR02X11479 (cam & thimble (ff)) and 2 WR02X11743 (hinge,cam riser)s and 2 WR12X10203 (tail handle sxs)s and 1 WR12X10820 (handle sxs bk)"

Near Whispering Oaks, Temple, TX 76504
Jerry C.

Jerry C.

WASHER MAYTAG MVWB765FW1 MVWB765FW1 Arrived to inspect clothes torn. I found the customer was over-detergenting the unit and I advised on detergent type and amounts. The agitator assembly was warped up and attributing to the issue and I removed and replaced it. Corrosion and debris was falling onto the garments from the left side of the detergent drawer and it will require replacement. Office to order drawer and housing. No leaks observed during service. ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING)

Near Jordan Dr, Belton, TX 76513
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW94HEXR2 "Arrived on site for part hanger, I replaced Motor Control Unit, washer tested good with no leaks."

Near Old Ferry Rd, Spicewood, TX 78669
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"

Near San Marcos Hwy, Luling, TX 78648
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"

Near San Marcos Hwy, Luling, TX 78648
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"

Near San Marcos Hwy, Luling, TX 78648
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF530PLYW5 "Arrived onsite for the dishwasher to replace the previous diagnosed defective parts by JC. I replaced both the UI, main control, and the vent because of the vent leaking on the controls. I tested the unit in diagnostics and the unit worked as designed. There were no water leaks present at the time of service. Call complete."

Near Stacey Ln, Lago Vista, TX 78645
Diego G.

Diego G.

DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"

Near Hillview Dr, Luling, TX 78648
Diego G.

Diego G.

DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"

Near Hillview Dr, Luling, TX 78648
Diego G.

Diego G.

DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"

Near Hillview Dr, Luling, TX 78648
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8540BW1 "WTW8540BW1 Arrived to inspect noise. During the service test mode, discovered the rotor may have freed itself during normal operation. The noise was corrected by simply tightening the rotor assembly. No leaks observed during service."

Near Berry Ln, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER MAYTAG LAT9804AAE Arrived on site to install previous diagnosed parts. Gained access to siphon and elbow. Removed siphon break and elbow drain. Inst

Near Co Rd 200, Liberty Hill, TX 78642
Jerry C.

Jerry C.

OVEN KITCHENAID Kebc107kss03 "Kebc107kss03 Arrived to inspect no heat. I found the unit appeared to work, but there was no heat. I removed the unit from the cabinet and found the thermal fuse open. I removed and replaced the thermal fuse and tested. Operational test good. Thermal fuse $78.79 WO390 $179.99"

Near Hidden Springs Dr, Salado, TX 76571
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW1 WTW5000DW1 Arrived to check unit with no power. Diagnosed and verified the complaint. Changed out control. Advised customer unit should be on a grounded plug. No leaks observed during service

Near Blackberry Rd, Belton, TX 76513
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS01FKSS0 Arrived on site to diagnose a dishwasher that will not stay closed and not washing properly. Tested unit and found pump inlet screen clogged and Unit not leveled properly. Cleared pump and let and re-level the unit and found all is not working properly. No further repairs are needed and no leaks were found at time of service.

Near Lakemoore Dr, Austin, TX 78731
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hays St, Luling, TX 78648
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hays St, Luling, TX 78648
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hays St, Luling, TX 78648
Diego G.

Diego G.

MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"

Near E State Hwy 71, La Grange, TX 78945
Diego G.

Diego G.

MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"

Near E State Hwy 71, La Grange, TX 78945
Diego G.

Diego G.

MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"

Near E State Hwy 71, La Grange, TX 78945
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and attempted to reprogram control. Would not respond, gained access to main control and found not sending voltage out. Will need to replace main control. Customer approved estimate. Removed failed main control and installed new. Programed software. Tested amp draw to compressor, within range. All tested good, no water leaks present."

Near Milestone Rd, Liberty Hill, TX 78642
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of fresh food section door not sealing. Found door was warped, ordering door and hinge.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 W10691136 (hinge-door) and 1 W10800806 (dor-fip)"

Near Laguna Cliff Ln, Austin, TX 78734
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven having no power and door in lock position . Turned breaker off to unit. Gained access to to thermal fuse and control. Tested thermal fuse and found open. Replaced fuse and tested cooling fan. All tested good.

Near Garden Gate Ln, Liberty Hill, TX 78642
Tyler B.

Tyler B.

OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for unit throwing error for oven sensor, R&R sensor and tested goodSensor -"

Near Atlanta Park Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site for nosiey vent hood, found motor buzzing, R&R and tested good."

Near Montalcino Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER ROPER RTW4640YQ1 "Arrived on site for customer complaint of unit not filling with water. Found faulty pressure switch and control board, ordering parts for return visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10450959 (switch)"

Near Skyridge Dr, Martindale, TX 78655
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site and replaced unit valve. Now operating as designed.

Near Sofia Pl, Round Rock, TX 78665
Wesley P.

Wesley P.

MICROWAVE AMANA AMV2307PFS0 Arrived on site and found unit with upper interlock switch lighting problem. Replaced interlock assemblies. Unit is now operating as designed. All checks good.

Near Mozart St, Round Rock, TX 78665
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8900BC "Arrived on site and found unit vent cramped. Corrected vent and cleaned sensor to test. Unit cycle now operating properly. Also corrected stuck button symptom by removing panel and repairing. All else checks good, advised customer concerning repair. Unit now operating as designed."

Near Hidalgo Loop, Round Rock, TX 78665
Paul R.

Paul R.

RANGE GE PHB920EJ3ES Arrived onsite for the range to replace the previous diagnosed defective parts by JC. I replaced the induction assembly and tested the unit. The left side burners work as designed but the right side burners and the warmer burner still do not work. Need to replace the UI. Ordering C-NOTES & WB27X28607 OVEN CONTROL AND OVERLAY ASM.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WB27X28607 (OVEN CONTROL AND OVERLAY ASM)

Near Sunset Strip, Lago Vista, TX 78645
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW1 Arrived on site and installed valve. All checks good. Unit is now operating properly.

Near Placid Creek Way, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and replaced dead control to repair. Now unit lights are working and all else checks good. Advised customer on repair.

Near Salorn Way, Round Rock, TX 78681
Brandon C.

Brandon C.

RANGE JENN-AIR JGRP436WP02 "Arrived on site for customer complaint of broil not working, found broken broil igniter, I replaced igniter, unit tested good."

Near Lake Mist, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR MAGIC CHEF RB171ALV "Arrived on site for no cool. Lights on,bypassed thermostat compressor and fans powered on diagnosed unit will need thermostat. Return apt set for wed 10/24; ordrng 1 WP61001343 (THERMOSTAT)"

Near Penion Dr, Austin, TX 78748
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG510S0AS2 "please use other number as primary contact. Arrived on site for oven not preheating correctly . Readjusted the igniter bar as well as the flame spreader plate . Still having igniting issues .No gas leaks detected at time of service . Job complete ."

Near Woodhaven Dr, Austin, TX 78753
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW90HEFW1 "Arrived on site for customer complaint of smell, I inspected the drain hose, drain hose was in proper position, nothing was in between tub and basket, unit was functioning as designed."

Near Almirante Cove, Austin, TX 78738
Steve C.

Steve C.

COOKTOP GE JP340B0C1BB Arrived on site for the unit right front element is always at high setting. Tested the right front element and found on low setting the element will not turn off. Unit will need a new right front element and right front switch. Unable to find on parts breakdown. Office will need to research and reschedule customer.; ordrng 1 RESEARCH (RF ELEMENT ) and 1 RESEARCH (RF SWITCH)

Near Tumbleweed Dr, Killeen, TX 76542
Brandon C.

Brandon C.

DRYER SAMSUNG DV52J8060E "Arrived on site for customer complaint of noise issue, found noise coming from idler pulley, I replaced pulley unit tested good. Service call was already collected.

Near Monte Carmelo Pl, Austin, TX 78738
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MH1150xmq-3 Arrived on site for the unit door is damaged. Tested the unit and found the left side of door is cracking. Also is hole is the top left corner and can possibly cause a radiation leak. Unit will need a new door bisque color. Office will need to contact AHS and rescheduled customer.; ordrng 1 8204788 (DOOR BQT )

Near John Porter Dr, Killeen, TX 76543
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to replace freezer door, ff door, and nameplate due to the gaskets are defective. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Lea Ann Dr, Killeen, TX 76549
Steve C.

Steve C.

DRYER WHIRLPOOL WED7000DW1 Arrived on site for the unit is making a noise. Tested the unit and found the unit is making a loud rattling noise. Disassembled the unit and found coins inside the unit. Cleaned the inside and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Golden Gate Dr, Killeen, TX 76549
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC48FTS02 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer showed me that the UI located in the rc section was not working properly as when it was turned on, it was start up the compressor but immediately power off. Using Service Matters, I found service pointer #: W10802724C, which states that any issue concerning the control to replace the control with an updated control kit. Due to the units installation prohibiting me to complete the call now due to time restrictions, I advised the customer that I would need to reschedule the call and would attempt to reschedule for this Saturday. I advised the customer that the office would reschedule. Customer preferred Friday or Saturday and not sometime next week. No water leaks observed during service. Office to schedule return service.; O-emld tckt"

Near Kodiak Cove, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SMBB00 Arrived on site and found unit with clogged drains. $20 discount applied to book labor. Advised customer on use and care. Charged in full.

Near Yellow Iris Rd, Leander, TX 78641
Steve C.

Steve C.

RANGE MAYTAG WGE745C0FS00 Arrived on site for the unit porcelain is chipping off. Called Whirlpool SR#7723225955 Leon and advise to order the touch up pens. It’s not affecting the performance of the unit. Will need to order the black pen and blue pen. Customer wants a am appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10791627 (touch-up) and 1 W10834231 (touch-up BLK)

Near Scott Dr, Copperas Cove, TX 76522
Brandon C.

Brandon C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for part hanger, I replaced rear bulkhead, drum and belt. Unit tested good."

Near Atlantis, Kyle, TX 78640
Steve C.

Steve C.

WASHER GE GUD24ESSJ0WW Arrived on site for the unit makes a banging noise when spinning. Removed the front panel and tested the unit. Found the unit suspension is weak. Will need to order the two front suspension and the two rear suspension rods. ; ordrng 2 WH16X22790 (rod assembly)s and 2 WH16X22791 (rod assembly)s

Near Co Rd 3384, Kempner, TX 76539
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for no ice. Ran diagnostics icemaker not running through a forced harvest,diagnosed failed icemaker. Installed new icemaker assembly powered unit on icemaker ran through a harvest and filled with water.; used 1 W10882923 (ICEMAKER ) from stock"

Near Garbacz Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on site for faulty icemaker and damaged fill tube. Replaced icemaker and fill tube. Reassembled fresh food compartment ran icemaker through a cycle water filled icemaker checked tubing no leaks unit working as designed.

Near Royal Lytham Dr, Austin, TX 78747
Dona W.

Dona W.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for deli control and deli wire harness replacement. Replaced deli control and wire harness.Verified operations after replacement deli control is now cycling options and water is working. All operations check good and all water connections dry.

Near Hunter Ace Way, Cedar Park, TX 78613
Dona W.

Dona W.

DISHWASHER MAYTAG MDB8949SBM3 "Arrived on site for lock staying on ui. Tried pushing lock to unlock was not able to get lock to go off. Removed power to unit then removed connector to ui and restored power. Closed door and unit went into drain indicating stuck key. Quoted customer for part new UI stainless All water connections dry, not able to run unit as ui is not responsive."

Near Vestavia Ridge Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW6300SW0 "Arrived on site for error code . Found control is failing and bearing and maybe will need shocks . Quoted customer on repair . Customer said whirlpool was paying for visit and repair . Checked with office ( Jen) nothing was found . Did tell customer , customer again told me whirlpool was paying . Talked to Erika about customer not wanting to pay . If any concession is given . Will need control, bearing , and shocks . Nonwater leaks detected at time of service . ; saved tckt"

Near Sayers Rd, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR JENN-AIR JFC2089BEP01 "Arrived on site for noisy unit , no noises upon arrival, out unit in to service mode and could not get unit to duplicate noise, advised customer to catch it on video if it comes up again. No leaks on site"

Near Acacia Way, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW1 "Arrived on site for no responding controls . Did manage to get into a diagnostics , UI and control miscommunication . Ordering console UI and control . No water leaks detected . Did recommend that customer get a surge protector . Plug is shared with a fridge . Please call to set return . Auto; ordrng 1 AUTHO and 1 W10861510 (console) and 1 W11024149 (CONTROL)"

Near Iroquois Dr, Smithville, TX 78957
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDX655DW1 "Arrived on site for dryer not staying on after starting. Found small control board burned also the neutral wire on terminal block is stripped on screw holder . Knob broken . Ordering knob , elec control , terminal block . iPad locked up while in customer home unable to confirm entitlement , not able to give sondidn’t quote or collect any money . Please call to confirm entitlement . Will provide quote if needed .; ordrng 1 279320 (terminal block) and 1 WPW10476828 (cntrl-elec) and 1 WPW10565871 (knob)"

Near TX-304, Gonzales, TX 78629
Arthur B.

Arthur B.

DRYER ROPER RED4640YQ0 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and checked continuity of element and cutoff. Both check ok. Checked timer and found timer shorted. Removed timer and installed new replacement. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Bagby Ave, Waco, TX 76706
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose a refrigerator that is building condensation around freezer door. Tested unit and found freezer door not sealing properly at the top due to installation issue inside of door. Freezer door, door gasket, and adhesive silicone will be needed to complete repairs. Silicon will be needed to ensure no gabbing in cavity liner around freezer door. Obviously need to set return appointment. I informed homeowner on possible eight week wait for door.; ordrng 1 W10841140 (adhesive) and 1 W11104491 (dor-fip) and 1 WPW10714545 (gasket-fip)"

Near Top O the Lake Dr, Lakeway, TX 78734
Steve C.

Steve C.

DISHWASHER MAYTAG MDB7749AWW2 Arrived on site to replace the panel due to panel not working. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Co Rd 223, Kempner, TX 76539
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 Arrived on site for long dry times . Ran temp and air check found restriction in vent hose . Informed customer they need to clean duct work. No lint build up in unit . Job complete .

Near Cedar Creek Cir, Cedar Creek, TX 78612
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site , installed new board . All functions are working . No water leaks detected at time of service . Job complete ."

Near Clear Water Pass, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFI2570FEZ03 "Arrived on site for frost build up in freezer . Also found door not making contact with switch ,and air gap on right side gasket . Replaced both slides . Door now seals shut properly . Making contact with door and no air gaps . Nomwater leaks detected at time of service . Job complete ."

Near Bastrop, TX 78602
Clif L.

Clif L.

WASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace drain lines and clamp for dishwasher. Replaced sink to hose drain line and clamp and found other drain line not needed. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Running Deer Trail, Austin, TX 78734
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 Arrived on site for wash plate issues making strange noise . Found bolt threads worn out bye over tightening . Replaced bolt with truck stock . Tested unit all checked good . No water leaks detected at time of service . Job complete .

Near Post Oak Rim, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for frost in freezer R&R slides and brackets and tested good, no leaks on site."

Near Haystack Creek Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7300DW "Arrived on site and inspected dryer and found door switch has failed, bypassed door switch and dryer will run and eat normally. A new switch will be needed to correct issue.; ordrng 1 WPW10569603 (switch-dor)"

Near Santa Anna Dr, Seguin, TX 78155
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site to Install restrictor plate for cooktop vent. Installed restructure and tested unit. Found all abnormal sparking has stopped. All is working properly and no other repairs are needed.

Near Tularosa Pass, Austin, TX 78726
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9200CWP2 Arrived on site and set dishwasher into diagnostic cycle and found wash motor is not running. Will need to replace washer motor to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10455260 (pump&motor)

Near Hartley Ridge, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDK03CTSS0 Arrived on site to test unit for unit not cleaning correctly. Test unit and found motor working correctly cleaned inner door and tub due to white film from calcium build up test unit and unit test good job complete

Near S Madrone Trail, Austin, TX 78737
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for noise coming from center burner. Test unit and found burner head not letting even flames. Replaced burner head test unit and unit test good job complete

Near Big Brown Drive, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWC300VW0 "Arrived on site and found lid latch has burnt out, see attached pictures. Will need to replace latch and harness to correct issue. No water leaks from connections at time of service.; ordrng 1 W10189197 (harns-wire) and 1 WP8318084 (switch-lid)"

Near Abundance Ln, Kyle, TX 78640
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JED4536GS01 Arrived on site to test unit for unit beeping when no one around. Replaced display board test unit and unit test good job complete

Near Heritage Dr, Austin, TX 78737
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "arrived on site and found little to no incoming water, confirm water from source has good pressure valve is not operating properly. Confirmed power to valve is correct. Will need a new water valve to correct issue. requested customer get a new water supply line and a new drain hose both are failing; ordrng 1 W10897719 (valve)"

Near Niederwald Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for no power. Pushed buttons on unit and unit getting power and unit starting right away. Could not duplicate problem at this time.

Near Indigo Broom Loop, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not starting. Test unit and unit getting water in and wash motor coming on. Unit working as designed at this time no leaks present job complete

Near Robert Dixon Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit light not working. Test unit and found bad light bulb burned out. Replaced lightbulb test unit and unit test good job complete

Near Austin, TX 78748
Robert J.

Robert J.

WASHER WHIRLPOOL LSB6000PQ0 Arrived on job for complaints of not starting. Found the gearcase locked up not turning at coupler. Will need AUTHO office to schedule ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (AUTHO ) and 1 W10820043 (brake & drive tube)

Near Copano Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not cleaning. Test unit and found unit getting water and but wash motor not working. Test motor and found bad motor.

Near Sunderland Trail, Austin, TX 78747
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found Inlet water valve is leaking water constantly into icemaker train. After replacing valve leaking has stopped, no further repair is required at this time, job complete."

Near N San Marcos St, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSS48QJX00 "gate code 3927. Due to risk of damaging tile in front of unit (already cracked and hollow spots under tiles, homeowner will need to have unit removed prior to repair and reinstalled after repairs are completed or be present to sign a damage waiver. Also 2nd tech needed to hold refrigerator while corroded pan heater is changed. . Office to reschedule call for 3 hours and 2 techs.; ordrng 1 CNOTES (3 HOURS AND 2 TECHS NEEDED)"

Near N FM 620, Austin, TX 78726
Kevin B.

Kevin B.

OVEN WHIRLPOOL GMC305PDB07 " Arrived on site and inspected oven and found no response from control board or user interface, confirmed power is correct, But control board would need to be replaced, control board is no longer available. If customer is able to find control board they may request installation"

Near Western Oaks, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL GHW9400PW4 "Arrived on site and set washer into diagnostic cycle and it completed properly, also ran a drain and spin cycle and it is slow to drain. Inspected drain catch and found it is full of debris. After clearing drain washer is now operating properly. No water leaks from connections at time of service, job complete. Quoted customer "

Near Western Pecan, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for gasket replacement, by accident ordered a white gasket when grey is needed, rescheduled for Saturday ; ordrng 1 W10830162 (gasket-fip)"

Near Brenham, TX 77833
Steve C.

Steve C.

WASHER GE WJSR2070B4WW Arrived on site for the unit is not agitating. Tested the unit and found the agitator is loose and unit is spinning properly. Found the coupling is extremely loose. Unit will need a new coupling and agitator. Office will need to reschedule customer due to no internet signal. ; ordrng 1 WH43X10033 (agitator asm) and 1 WH49X10042 (agitat kit)

Near County Rd 4709, Kempner, TX 76539
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFI2569VEM2 "Arrived on site for refrigerator not cooling and light on display flashing. Performed diagnostics mode and found main control not sending voltage out. Will need to replace control to complete repair. Schedule return for Tuesday the 23rd. Customer requested PM.; ordrng 1 SEENOTE (REQ PM REQ SAME TECH RETURN ) and 1 WPW10310240 (CONTROL)"

Near Rim Rock Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER GE GLD6960N20SS "Arrived on site and found customer is using the correct amount of detergent, incoming water temperature is 125° and customer runs it until it is hot. Customer has cycled to clean it runs with dishwasher magic and is still experiencing residue left on all dishes. Dishwasher is operating as intended but due to age, and soap buildup internally it is not washing properly. No parts replacement can change or improve performance."

Near Sweet Gum Dr, Kyle, TX 78640
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM404EBS0 Arrived on job for complaints of scratches on panel and top rack falls. Replaced panel for scratches and adjusters for br. No leaks detected at time of service

Near Navasota St, Austin, TX 78702
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"

Near Payne Ave, Austin, TX 78757
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"

Near Payne Ave, Austin, TX 78757
Robert J.

Robert J.

DRYER WHIRLPOOL WED9550WL2 Arrived on job for complaints of error codes not drying. Found vent blockage. Customer will call to have vent cleaned

Near Goodrich Ave, Austin, TX 78704
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived onsite for customer complaint of french door refrigerator not cooling and shutting off intermittently. When arrived,found unit was cooling as intended. Did find control would flash on and off. Unit will need new control to complete repair. R/S for customer next available of 10/25. All water connections were dry at time of service.; schdld next appmnt for 10/25 THU !"

Near E Jade Dr, Hewitt, TX 76643
Robert J.

Robert J.

OVEN WHIRLPOOL WFE320M0ES1 Arrived on job for complaints of hot surface light on all the time. Breaker was off turn on light off warm up burners to test light coming on. Then wait until it turns back off.

Near Red River St, Austin, TX 78705
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KURL304ESS00 Arrived on job for complaints of noise. Alarm going off but no code and cooling. Call TEC line and they recommend main control.

Near Westover Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for low ice production and thin ice. Ran diagnostics diagnosed weak water pressure to unit reservoir not filling completely after valve energized in timed fill cycle. Unit passed all other test. Customer will have plumber look at pressure

Near Drift Along Way, Driftwood, TX 78619
Wesley P.

Wesley P.

RANGE AMANA AGR6303MFS0 Arrived on site and found pots and trays conducting spark in lower drawer. Advised customer to keep conductive items clear of spark harness. Unit now operating properly.

Near Mozart St, Round Rock, TX 78665
Clif L.

Clif L.

RANGE WHIRLPOOL WGG555S0BS06 Arrived on site to diagnose a range with oven not working. Tested unit and found off on switch for gas regulator turned off preventing gas flow to the ovens. Turn the switch on and tested unit. Found all is functioning properly at this time.

Near Wills Loop, Austin, TX 78717
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near River Rd, Wimberley, TX 78676
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near River Rd, Wimberley, TX 78676
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near River Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.

Near Granite Shoals Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS145JSS "Arrived on site to test unit for unit not responding. Test unit and found no buttons working. Reset board by turning unit off, plugged unit back in and unit working correctly job complete"

Near Barton Creek Blvd, Austin, TX 78735
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL JGCP436WP02 Arrived on site to test back center burner not igniting correctly. Test unit and found burner not sitting correctly not allowing gas to build up and ignite. Adjusted burner test unit and unit test good job complete

Near VLG O THE HLS, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit for both ovens at 400 when set at 350. Test upper oven and average temp was at 354 degrees and bottom oven average temp at 352 degrees when set at 350. Unit temp is correct

Near VLG O THE HLS, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not turning on at all, found proper power getting to unit, proper polarity, I was unable to put unit into diagnostic mode, found bad control. I quoted customer for control replacement, they are not going with repair at this time. Collected service fee on cc"

Near Farm to Market Rd 150, Driftwood, TX 78619
Joseph C.

Joseph C.

RANGE AMANA ACR4303MFS0 Arrived on site for “beeping display” complaint. Inspected unit and found F2E1 error code. Found board shorted. Removed and replaced control. Unit is performing as designed.

Near Bonnie Brae St, Austin, TX 78753
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “leaking dispenser” complaint. Inspected unit and found dispenser facade had stuck button, due to sticky substance. Cleaned substance and reinstalled facade. Unit is performing as designed. No leaks detected, at time of service."

Near Bellvue Ave, Austin, TX 78756
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG530S0EB1 "Arrived on site for “oven not igniting” complaint. Inspected unit and found ignitor probe not in line with ground shield. Realigned probe to shield. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kocurek St, Austin, TX 78723
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site , replaced tub assembly pump . Ran test cycle . All checked good . No water leaks detected at time of service . Job complete"

Near Cedar Ave, Austin, TX 78702
Wesley P.

Wesley P.

DRYER MAYTAG MEDX655DW1 Arrived on site and found unit breaker tripped. Restored breaker. All else checks good. Unit now operating as designed.

Near Miss Allison's Way, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for unit self changing temp settings. Manufacture sent new ui and dispenser control. Installed new UI and dispenser control powered unit on ui and dispenser control working at time of visit file#7723162221

Near University Club Dr, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerator at room temperature when I arrived, but not running. Reset unit through diagnostics and noticed unit only ran for approximately five minutes before shutting down again indicating failed control. Also did not get proper frost pattern on unit indicating possible sealed system issue. Sealed system would not be able to be diagnosed without replacing control first. Customer does not wish to proceed with repairs at this time. Advised homeowner quote is good for 90 days.ui"

Near Hidden Meadow Dr, Austin, TX 78750
Lou S.

Lou S.

OVEN WHIRLPOOL WFG505M0BW2 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that he just bought the unit and the oven door outer glass gets extremely hot to the touch. The customer had the unit on Bake at 400 degrees when I arrived and I could feel the heat coming off of it. I contacted Techline and spoke to Butch to find out if there is an insulation kit or some resolution to repair this issue. Butch advised that other than the insulation kit that goes behind the handle in between the inner and outer glasses, there is none. File 7723213537. I suggested the kit, but the customer advised that he would have the unit returned and purchase an upgraded unit with insulated door. No gas leaks detected during service, job completed."

Near Equestrian Trail, Austin, TX 78727
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the left leveling wheel using the pin and clips. I bent one clip so I had to use the second one provided for this call. Tested the unit and leveled it and it operated as designed. No water leaks observed during service. Job completed.

Near McNeil Dr, Austin, TX 78750
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator freezer not working. Upon further inspection, the customer advised that the unit fc section got warm and everything inside the fc section was soggy. Using my thermalcouple, I placed my lead at the bottom towards the back of the fc section and tested temperature. My temp reading was 5 degrees. I tested the rc section by placing my lead under the crisper towards the back of the rc section and my readings were 38 degrees. I inspected both evaporators and found a small amount of frost built up on the fc Evap cover but the fc evaporator had a nice frost pattern on it. I removed the frost/ice build up then checked the fc door gasket for any gaps and found none; same with the rc doors. I pulled the unit from its place and removed the back cover. I found that the drain tube located in the back had a gap approximately 1/8 of an inch wide. Using manufacturers approved silicone, I sealed the gap. I moved the unit back t

Near Everest Ln, Austin, TX 78727
James C.

James C.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and tested unit. Found door making a rubbing sound when opening. Inspected and found door rubbing on cavity. Removed door and adjusted hinge. Tested for proper operation and found unit working properly. Job complete

Near S Gabriel Dr, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for customer complaint of french door refrigerator not cooling in RC section and making loud noises. Found evaporator cover all frozen up. Did confirm software is on updated version. P&L are as follows; . Removed all ice build up using steamer. Removed evaporator cover and installed new replacement. Reassembled. Unit now cools as intended. Good air flow coming from evaporator. All water connections were dry at time of service."

Near Pine Ct, Morgan's Point Resort, TX 76513
James C.

James C.

DRYER WHIRLPOOL WED7300DW0 Arrived on site and tested operation. Customer stated that the power button would not respond. Tested and found that the connection for u.i was not seated completely at the control. Secured connection properly and tested. Unit working properly. Job complete

Near Old Mill Rd, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER LG WM4270HWA Arrived on site for the unit is not dispensing the fabric softener. Tested the unit and added fabric softener. Found the softener has dissolved a little. Found the unit will need a new valve and dispenser assembly. The dispenser assembly is only acquired through LG. Advise customer to call Lg for the dispenser assembly and to call the office when part arrives. Customer only paid for the second appliance fee. All water connections were dry at the time of service.

Near Dome Peak Ln, Georgetown, TX 78633
Steve C.

Steve C.

DRYER MAYTAG MEDB765FW0 Arrived on site for the unit is not heating. Tested unit and open the junction box. Found L1 connector is extremely loose and not getting the proper voltage. Secure the connection and test the unit. Unit works properly and advise customer to clean air vent every six months.

Near Cowan Creek Dr, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR GE PSHS6MGZBESS Arrived on site for the unit has frost in the ice chute. Tested the unit and found the ice door is warped and solenoid is weak. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Haven Ln, Georgetown, TX 78626

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