Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8231 customer reviews

Jerry C.

Jerry C.

GX5FHDXVD00 Arrived to inspect cooling issue. I found the sealed system and condenser fan running, but there was not evaporator fan operation. I verified line voltage to the fan that then removed and replaced it. I tested the unit and it had all functions present. Operational test good, no leaks observed during service.

Near Burnie Bishop Pl, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no operation, found push to start was stuck in off position, removed console and removed front control and was able to free start button into unstuck position. Tried unit 7 x and unit is working correctly now.

Near Mountain Creek Rd, Killeen, TX 76542
Luis M.

Luis M.

Refrigerator-adjusted freezer door fixed filter head

Near Wellington Dr, Austin, TX 78737
Jonathan  S.

Jonathan S.

Whirlpool range model #WFG515S0ES1. Not maintaining correct temperature.

Near Minerva Cove, Round Rock, TX 78665
Lou S.

Lou S.

arrive on site to install previously diagnosed and ordered parts. The customer had defrosted the unit prior to my return and actually turned the unit back on. The unit appeared to be working as designed with no ice buildup. I removed and replaced the Evap cover, Evap motor, and support. Tested the unit and the tested good. No water leaks observed during service. Job completed.

Near Mesquite Rd, Cedar Park, TX 78613
Daniel  A.

Daniel A.

MFI2568AES Not dispensing water. Checked water pressure. Verified defective solenoid on net valve for dispenser. Replaced dual inlet valve. Checked water inlet/drain hoses. No leaks detected. Normal operation after service

Near Arroyo Seco, Schertz, TX 78154
Dona W.

Dona W.

Arrived on site for no ice production, found motor is stalling on ice maker, jumpered across to bypass for valve. Will bring valve on return visit. Will need ice maker May need valve. All water connections dry. Jordan assisted with reschedule and parts.

Near Vernice Dr, Copperas Cove, TX 76522
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Autho. KEFUEEFEPL1, arrived on call for dispenser cracked and key pad has some functions not responding and led for main control not lighting and tine row rusting, installed all parts that previous tech ordered and ran all functions and no error codes, all checks good, call complete, no water leaks at time of call. Also instructed customer on soap and rinse aid use and to go away from pack soaps, go to liquid 1 table spoon to 1 tea spoon and rinse aid set to 1, call complete.

Near Chino Valley Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Autho. KEFUEEFEPL1, arrived on call for dispenser cracked and key pad has some functions not responding and led for main control not lighting and tine row rusting, installed all parts that previous tech ordered and ran all functions and no error codes, all checks good, call complete, no water leaks at time of call. Also instructed customer on soap and rinse aid use and to go away from pack soaps, go to liquid 1 table spoon to 1 tea spoon and rinse aid set to 1, call complete.

Near Chino Valley Trail, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site for no heated dry, found element is burned near the front of element, will need to replace element, Jordan assisted with parts and reschedule of 5/16/18. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to inspect washer that flooded house. Upon further inspection, I tested diagnostic mode and the unit tested good with no error codes. Customer advised that she was out of town for approximately ten days and she left the washer door open about half way to allow it to dry inside. Upon her return, she found a large amount of water on the floor and inside the unit. She advised that she has used the unit since with no issues. I quoted the customer $96.38 for inlet valve and FL340 $189.99 for service fee and labor. Total with tax was $310.00. Customer agreed to service and paid fees. Office to order inlet valve and schedule return service.

Near Mesquite Rd, Cedar Park, TX 78613
Clif L.

Clif L.

Kitchenaid dishwasher KDTE104DSS0. Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found F7 E1 error code saved in control from previous malfunction on unit. Reset all error codes through diagnostic and tested system. Found all is fully functional at this time and heating system is working properly. As error codes should have been reset during last service visit there are no charges for homeowner at this time. All is working properly and there were no leaks found at time of service.

Near Brentwood St, Austin, TX 78757
Luis M.

Luis M.

Refrigerator-replaced damaged fresh food door

Near Sunview Rd, Austin, TX 78738
Joseph C.

Joseph C.

JDB9600CWP0 Arrived on site for “rework # R11253” complaint. Per rework order, removed and replaced power cord with Kit # W11188410. Tested unit. No leaks detected, at time of service.

Near Reliance Creek Dr, Austin, TX 78754
Connor M.

Connor M.

WFW9351YW00 whirlpool washer Valve-80.93 fl340-169.99 arrived on site to test unit for water remaining in tub after cycle and accumulating when not in use. Found error code for no fill/ long fill. Diagnosed bad water valve. Ordering for return. Sw approved 5/17

Near Wathen Ave, Austin, TX 78703
Dona W.

Dona W.

Replaced defrost control and bimetal, verified frost pattern good. Back evaporator panel was off on tech arrival as well as shelving. Previous tech had customer do a self defrost on unit. Screws missing from back Panel. Tech reinstalled with extra screws on hand. All water connections dry. Instructed customer not to load unit for 24 hours until unit fully cools. All parms check ok.

Near Tiger Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model NED4655EW1, Arrived on call for unit will not cut off and dryer is not heating, found dryer timer had power to it but not advancing, replaced timer, then found unit not heating and found loosing voltage to heat cycle due to bad contact in outlet and also dryer wall vent is restricted , customer to contact apartments office and they will need to contact a electrician to have outlet replaced and dryer wall vent cleared, instructed customer not to run dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near A.W. Grimes Blvd, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model NED4655EW1, Arrived on call for unit will not cut off and dryer is not heating, found dryer timer had power to it but not advancing, replaced timer, then found unit not heating and found loosing voltage to heat cycle due to bad contact in outlet and also dryer wall vent is restricted , customer to contact apartments office and they will need to contact a electrician to have outlet replaced and dryer wall vent cleared, instructed customer not to run dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near A.W. Grimes Blvd, Round Rock, TX 78664
Jerry C.

Jerry C.

WFE515S0ES0 Arrived to inspect temperature issue. I tested at 350 with a starting temperature of 74 degrees. The unit claimed preheat at 370. The unit cooled to 330 and then heated to 390. The unit averaged at 360 degrees. I induced a -10 degree offset and advised the customer. Operational test good.

Near Hillrose Dr, Leander, TX 78641
Connor M.

Connor M.

WTW4800XQ4 whirlpool washer Arrived on site to install gearcase for repair. Installed gearcase and tested unit.munit working properly at time of service. No leaks detected.

Near Matthews Dr, Austin, TX 78703
Carlos G.

Carlos G.

Arrived on call for washer will not adjitate or start cycle, checked for error codes and found no error codes, then ran auto test and all checked good, then ran unit with a full size load which is 5-6 pairs of jeans and tested and all checks good, recalabrated the control and instructed customer to run as normal and if issue repeats to take a video recording, no water leaks at time of call, call complete, no parts needed at this time not able to verify same symptom customer was having and there was no stored error codes.

Near Gilwell Dr, , TX 78617
Carlos G.

Carlos G.

here 4/18 WED, 10:06 to 10:34, Arrived on call for shaking badly during spin cycle, found customer did not take video record as instructed prior, checked for error codes as i did before and no error codes then ran a drain and spin and found a little wabble and right hand side is down more than the left hand side of the machine, did level the unit prior and has dropped down again, floor is weak, instructed customer to put a piece of plywood under the machine to keep floor from sinking when unit goes in to spin in high speed, releveled unit and ran drain and spin again and all checks good, customer to put a full sheet of plywood under the machine the with front to back and side to side of the machine to keep floor from

Near Ross Rd, , TX 78617
Daniel  A.

Daniel A.

DU9270WDQ0 Not draining water/leaking water. Replaced motor/sump assembly. Replaced door seal/gasket. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Quiet Creek Dr, Schertz, TX 78154
Dona W.

Dona W.

Arrived on site for no ice, found ice pad stuck and would not depress to allow for ice to dispense. Adjusted pad on ice side is now depressing allowing for ice to dispense. Temperatures check correct in fridge and freezer. Unit is producing ice, ice bucket is full. All water connections dry.

Near The Searchers Dr, Killeen, TX 76549
Lou S.

Lou S.

Arrived on site to inspect dishwasher not getting dishes dry or clean. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. I did find that the lower spray arm is sagging causing it to get caught on their heating element. The customer advised that she is filling the detergent dispenser completely full. I advised that the she should only fill approximately half way. Also advised the customer to leave the door cracked open after cycle is complete to allow airflow inside the unit to help with drying due to the unit having a plastic tube and does not dry well. Office to order lower spray arm and schedule return service for 05/15/18 MS. No water leaks observed during service.

Near Brave Face St, Leander, TX 78641
Lou S.

Lou S.

Near Brave Face St, Leander, TX 78641
Luis M.

Luis M.

Refrigerator-replaced broken water and ice paddles

Near Woodlake Cove, Austin, TX 78733
Clif L.

Clif L.

Whirlpool dishwasher WDT720PADW2. Arrived on site to diagnose a dishwasher with a door that is opening too quickly. Tested unit and found friction pads for both door springs broken causing less than normal door resistance. Replaced both friction pads and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Jordan Ln, Austin, TX 78758
Joseph C.

Joseph C.

MDBD820AWB Arrived on site for “smoke coming from unit” complaint. Per previous diagnosis, removed and replaced element and o-rings. Tested unit. No leaks detected, at time of service.

Near Wells Trce, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFG515S0EB1, Arrived on call for right front burner and left front burner sometimes not lighting gas, found both igniters are igniting, found issue is with caps and or right front and left front burners not allowing gas to ignite, will order burner caps and right front and left front burners, skyped office parts and no answer, office will reschedule with customer. No gas leaks at time of call

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFG515S0EB1, Arrived on call for right front burner and left front burner sometimes not lighting gas, found both igniters are igniting, found issue is with caps and or right front and left front burners not allowing gas to ignite, will order burner caps and right front and left front burners, skyped office parts and no answer, office will reschedule with customer. No gas leaks at time of call

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, Arrived on call for front right stop coming off, replaced right front stop and tested and is locked on rail whl not needed, all checks good, call complete. No water leaks at time of call.

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, Arrived on call for front right stop coming off, replaced right front stop and tested and is locked on rail whl not needed, all checks good, call complete. No water leaks at time of call.

Near Methodius Dr, Hutto, TX 78634
Paul R.

Paul R.

Maytag Dryer Model MEDX655DW1. Arrived onsite for the dryer that has long dry times and is making a thumping noise. I found the dryer leaning forward not allowing the clothing to come in contact with the sensors at the rear of the drum correctly. I found the RF leveling leg not touching the floor. I adjusted the level of the dryer to correct this. I found the drum temperature averaging 154 degrees and the unit working as designed. Call complete.

Near River Ridge Dr, Austin, TX 78732
Daniel  A.

Daniel A.

KSRS25FGWH01 Not producing ice. Defective icemaker not advancing. Replaced icemaker. Checked for water leaks. Normal operation after service

Near Planters Pass, Schertz, TX 78154
Clif L.

Clif L.

Amana washer NTW4516FW1. Arrived on site to diagnose a washing machine that is not filling with water. Tested unit and found calcium in valve has caused a clog in the waterline preventing unit from getting water. Cleared all debris’s from valve but due to water main break at apartments there’s no water to the unit at this time for testing purposes. Advised customer that waterlines will need to be flushed prior to attaching hoses to the valve on the unit. Was not able to test for leaks today but washer should operate properly once water is restored.

Near Quail Blvd, Austin, TX 78758
Connor M.

Connor M.

WED9550WW1 whirlpool dryer Arrived on site to test unit for noise during operation and long dry cycles. Found dyrer duct in rear of unit restircted causing poor airflow. Instruct on having duct replaced or repaired. Squeaking noise cuaed by idler pullet seizing up. Replaced idler pulley, rollers and belt. Unit working properly. Instruct on proper venting and fire hazard.

Near Rainey St, Austin, TX 78701
Luis M.

Luis M.

Ice machine-replaced failed water valve

Near Redbud Trail, Austin, TX 78746
Dona W.

Dona W.

Arrived on site for no operation with f01 error, found correct household voltage, found faulty main motor control. Replaced control, verified operations, unit checked good. Dryer venting is clear.

Near Redleaf Dr, Nolanville, TX 76559
Dona W.

Dona W.

Arrived on site for no cool in freezer. Found upon arrival freezer is at 2 degrees, found frost build up on interior, left side of freezer door seal is sagging. Will need to replace door seal. Customer states that freezer was not cooling major noise in freezer and that all food thawed out as well. Will need to replace thermostat included in freezer evaporator motor on freezer. No ice build up in fridge, will bring on return visit no ice build up on evaporators. All water connections dry. Callie assisted with part and reschedule date.

Near Redleaf Dr, Nolanville, TX 76559
Carlos G.

Carlos G.

/16/18 9:22: SM there 3/16 FRI, 8:15 to 9:17, Arrived on site for unit just stopping . Unit was on warm cycle and found hot water supply valve shut off. Ran diagnostics test no error codes ran both auto and Manuel test cycles all checked normal . No water leaks detected with unit at time of service . Did point out with daughter over phone to have plumber check cold shut off valve cause there is a small drip . Job complete .; Job Cmpltd, saved tckt [SdLink\180146a.png], saved tckt [SdLink\180146b.png], snapped 1 QuickPics (via SDM)

Near Tedford St, Austin, TX 78753
Joseph C.

Joseph C.

KRMF706ESS01 refrigerator Arrived on site for “no lights working in fresh foods or freezer” complaint. Inspected unit and found led supply board to be faulty. Removed and replaced led control board. Unit is performing as designed. No leaks detected, at time of service.

Near Provencial Dr, Austin, TX 78724
Joseph C.

Joseph C.

Near Provencial Dr, Austin, TX 78724
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model #WRF540CWHZ. Freezing food in the refrigerator compartment.

Near Martin Creek Ln, Georgetown, TX 78633
Paul R.

Paul R.

Whirlpool Refrigerator Model WRB119WFBM00. Arrived onsite for the refrigerator with the crisper drawers hard to open. I replaced the shelf frame and drawers that were diagnosed as defective on the previous visit. Call complete.

Near TX-360 Loop, Austin, TX 78731
Connor M.

Connor M.

WED4815EW0 whirlpool dryer Arrived on site to test unit for long dry cycles. Found duct crushed in rear of unit. Confirmed proper function of heater. Pulled dryer from wall to correct issue. Instruct on proper venting and fire hazard.

Near Lady Bird Ln, Austin, TX 78741
Daniel  A.

Daniel A.

KRMF706ESS01 Refrigerator not cooling/freezing. Replaced filter drier. No refrigerant in sealed system. Checked refrigerator/freezer evaporator coils and condenser. No refrigerant leaks detected. . Normal operation after service

Near I-35, New Braunfels, TX 78130
Clif L.

Clif L.

Whirlpool dryer WED5200VQ0. Arrived on site to diagnose a dryer that is not operating properly. Tested unit and found idler pulley locked up and belts worn due to locked idler. Failures are due to normal wear and tear. Replaced both the idler and the belt from parts from personal stock. Tested unit and found all is functioning properly at this time.

Near Darwin Ln, Austin, TX 78729
Luis M.

Luis M.

Refrigerator-installed updated drain tube and defrosted ice in drain

Near Mohle Dr, Austin, TX 78703
Nathaniel B.

Nathaniel B.

Model WFE540H0ES1, Arrived on call for bad broil element and discolored racks due to element burned out, replaced broil element and racks, was sent wrong lower rack but customer approved the 2 upper racks and does not want the lower rack, fuse and bake element checked good, tested both bake and broil elements and are heating all checks good, call complete.

Near Tyler Ct, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFE540H0ES1, Arrived on call for bad broil element and discolored racks due to element burned out, replaced broil element and racks, was sent wrong lower rack but customer approved the 2 upper racks and does not want the lower rack, fuse and bake element checked good, tested both bake and broil elements and are heating all checks good, call complete.

Near Tyler Ct, Hutto, TX 78634
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRF540CWHZ. Leaking water at dispenser.

Near Parkside Pkwy, Round Rock, TX 78681
Brandon C.

Brandon C.

Arrived on site found dryer was not heating due to a bad thermal fuse, I replaced the thermal fuse unit tested good.

Near Canyonwood Dr, Dripping Springs, TX 78620
Dona W.

Dona W.

Arrived on site for left hand door million not always closing correctly, will need black mullion. Jordan assisted, this is an expart will take 7-10 days, office will reschedule. All water connections dry.

Near Hester Way, Salado, TX 76571
Daniel  A.

Daniel A.

WTW8000DW2 Washer noisy during use. Defective bearing on transmission..replaced transmission. Checked clutch/stator/rotor. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Somerset Ct, San Antonio, TX 78231
Nathaniel B.

Nathaniel B.

Model RF114PXST0, Arrived on call for glass panel not being held in oven door, installed parts previously ordered and all checks good, call complete.

Near Baldwin St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model RF114PXST0, Arrived on call for glass panel not being held in oven door, installed parts previously ordered and all checks good, call complete.

Near Baldwin St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for no power to the control panel after running self clean, found that panel fuse is open and tod and blower are good, installed panel fuse and unit preheated and has good exhaust from lower part of oven, was not able to fully reinstall oven unit has a bad install builder used corner trim to put at front of oven due to sink in flooring under oven and cook top is above the oven and installers installed oven first and the put cooktop above it and the wip cord is tight to cook top and is blocking the oven from being able to be pushed back all the way, customer to contact builder due to this install issue.

Near Farm Creek Drive, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for no power to the control panel after running self clean, found that panel fuse is open and tod and blower are good, installed panel fuse and unit preheated and has good exhaust from lower part of oven, was not able to fully reinstall oven unit has a bad install builder used corner trim to put at front of oven due to sink in flooring under oven and cook top is above the oven and installers installed oven first and the put cooktop above it and the wip cord is tight to cook top and is blocking the oven from being able to be pushed back all the way, customer to contact builder due to this install issue.

Near Farm Creek Drive, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.

Near Mantalcino Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.

Near Mantalcino Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.

Near Mantalcino Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.

Near Mantalcino Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WMH31017AB3, Arrived on call for turn table motor bad and damaged plate and driver, installed parts previously ordered and painted microwave inner part after scuffing areas that were discolored, all checks good, call complete. Instructed customer to leave unit unplugged with microwave door open for 4-6 hours so cavity paint can dry before putting turn table and tray back in unit unit can not be used until cavity paint drys, call complete.

Near Harrier Flight Trail, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WMH31017AB3, Arrived on call for turn table motor bad and damaged plate and driver, installed parts previously ordered and painted microwave inner part after scuffing areas that were discolored, all checks good, call complete. Instructed customer to leave unit unplugged with microwave door open for 4-6 hours so cavity paint can dry before putting turn table and tray back in unit unit can not be used until cavity paint drys, call complete.

Near Harrier Flight Trail, Pflugerville, TX 78660
Daniel  A.

Daniel A.

WRT518SZFB00 Excessive ice around evaporator fan motor. Replaced wire harness/evaporator fan motor. Sealed between cabinet/liner to prevent air leaks. Normal operation after service

Near Knotty Ln, San Antonio, TX 78233
Nathaniel B.

Nathaniel B.

Model KDTE234GPS0, Arrived on call for dishwasher door gasket falling off, found that gasket was not installed from factory correctly and rubber seal pulled out at right hand top corner so installed it not so tight and gasket is know holding in channel of inner tub, no parts needed call complete, no water leaks at tome of call.

Near Sage Boot Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KDTE234GPS0, Arrived on call for dishwasher door gasket falling off, found that gasket was not installed from factory correctly and rubber seal pulled out at right hand top corner so installed it not so tight and gasket is know holding in channel of inner tub, no parts needed call complete, no water leaks at tome of call.

Near Sage Boot Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

JCD2389GEQ Rework for compressor overlay leaking load/relay installed. Verified compressor operation. Normal operation after service

Near Little Brandywine Creek, San Antonio, TX 78233
Nathaniel B.

Nathaniel B.

Model WED5500XW0, Arrived on call for broken door switch, replaced door switch and know unit is able to turn off by opening door, all checks good, call, complete

Near Aschen St, Coupland, TX 78615
Nathaniel B.

Nathaniel B.

Model WED5500XW0, Arrived on call for broken door switch, replaced door switch and know unit is able to turn off by opening door, all checks good, call, complete

Near Aschen St, Coupland, TX 78615
Nathaniel B.

Nathaniel B.

Model MHWE201YW00, Checked for error codes and got sd which is f0 e2 which is suds lock, and f3 e2 which is water temp sensor error and sd error which is suds error, instructed customer on soap usage and cleared pressure hose and air trap is clear , found that temp sensor wire is broken so repaired it and ran diag. And it cleared error codes and all checks good, no water leaks after repair. No parts needed. Only charged service fee, collected 108.24

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model MHWE201YW00, Checked for error codes and got sd which is f0 e2 which is suds lock, and f3 e2 which is water temp sensor error and sd error which is suds error, instructed customer on soap usage and cleared pressure hose and air trap is clear , found that temp sensor wire is broken so repaired it and ran diag. And it cleared error codes and all checks good, no water leaks after repair. No parts needed. Only charged service fee, collected 108.24

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model MVWB725BW0, Arrived on call for loud noise from washer, found that bearing is bad, will return with tool and bearing and will schedule for 2 hour, also found hub is bad, will order hub, Skyped office parts and talked to Jordan and will reschedule for 5/16/18 customer requests service on monday 5/21/18 morning if posable, no water leaks at time of call.

Near Cedar Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB725BW0, Arrived on call for loud noise from washer, found that bearing is bad, will return with tool and bearing and will schedule for 2 hour, also found hub is bad, will order hub, Skyped office parts and talked to Jordan and will reschedule for 5/16/18 customer requests service on monday 5/21/18 morning if posable, no water leaks at time of call.

Near Cedar Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced both blower housings and the connector. Tested unit and unit operated as designed. Job completed.

Near Avery Woods Ln, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site for leaking inlet water valve. Found the in the hot water valve leaking inside machine. Replaced and tested. All water connections were dry. Customer will re-install the unit after we leave due to utility room conditions.

Near TX-29, Burnet, TX 78611
Mike G.

Mike G.

WRT318FMDW01, Arrived on site for BLACK SPECKS IN ICE-EVERY FEW CUBES, checked unit and found that the icemaker is bad and needs to be replaced, replaced icemaker and tested unit and unit checked good checked for water leaks and no leaks found at time of srv

Near Wilderness Cove, Georgetown, TX 78633
Mike G.

Mike G.

WRT318FMDW01, Arrived on site for BLACK SPECKS IN ICE-EVERY FEW CUBES, checked unit and found that the icemaker is bad and needs to be replaced, replaced icemaker and tested unit and unit checked good checked for water leaks and no leaks found at time of srv

Near Wilderness Cove, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for unit not draining properly, found that actual complaint is mold forming in the dishwasher, found unit is draining as it should and drain does have a high loop under sink, instructed customer to prevent mold and odors leave door cracked when not in use and instructed customer on soap and rinse aid use and cleanings of dishwasher, no error codes found, no water leaks at time of call, no parts needed, call complete, had customer call whirlpool customer service and talked to chris, pl1 autho. # weplo00epl1

Near Lone Star Ranch Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for unit not draining properly, found that actual complaint is mold forming in the dishwasher, found unit is draining as it should and drain does have a high loop under sink, instructed customer to prevent mold and odors leave door cracked when not in use and instructed customer on soap and rinse aid use and cleanings of dishwasher, no error codes found, no water leaks at time of call, no parts needed, call complete, had customer call whirlpool customer service and talked to chris, pl1 autho. # weplo00epl1

Near Lone Star Ranch Blvd, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for noise in wash and delicate clothing having holes, ran cycle through with full load of clothing, no abnormal noises. Checked wash plate for abnormalities, none found, checked wash basket for any cracks, or breaks, no separations. Checked suspension rods, no noise. Cam is tight, actuator is functioning correctly. Drain is at normal sound level. All parms check good on machine, all water connections dry. Found clothing that is being torn has borders around clothing, thinner material, instructed customer to wash items in a garment bag. Other clothing is not getting holes. Customer has been having issue with clothes getting holes in them, same complaint as last visit. Customer is not happy with machine performance. All water connections dry.

Near Siltstone Loop, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect water leaking from ice maker. Upon further inspection, I tested the ice maker and found that it does leak water from the side of the unit. I removed and replaced the ice maker and tested. Unit did not dispense water nor did it cycle. I jumped the ice maker from L to V to test the valve and no water dispensed. I tested unit from T to H and unit did not cycle. I check AC voltage from L to N and received 106 volts. Office to order ice maker, emitter and receiver board kit and schedule return service. No water leaks observed during service.

Near Cypress Creek Road, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to inspect rust spots on refrigerator doors. Upon further inspection, I found spots of debris on both refrigerator doors and after attempting to clean the debris, it would not come off. I removed and replaced both doors and placed the nameplate on the rc door. No water leaks observed during service. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Luis M.

Luis M.

Refrigerator-replaced water filter remolded fresh food door seals

Near Buffalo Pass, Austin, TX 78745
Clif L.

Clif L.

Whirlpool washer WFW9400ST00. Arrived on site to diagnose a washer that is giving error code f21. Found drain pump button catcher clogged due to normal wear and tear. Cleared all debris from pump assembly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Tavia Cove, Austin, TX 78733
Dona W.

Dona W.

Arrived on site for ice maker motor seized, replaced ice maker, unit is now filling and started ice production. Advised customer to throw out first batch. All water connections dry. Forgot picture of leave behind.

Near Pete Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRS325FDAM02. Not dispensing water.

Near Santa Cruz St, Round Rock, TX 78665
Steve C.

Steve C.

Arrived on site for the unit UI is very dim. Found the display numbers is not readable. Replaced the control kit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Hartrick Canyon Dr, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model MSD2651HEW, Arrived on call for freezer has ice buildup, and dispenser not dispensing barley any ice, found that ice buildup was in bottom floor of freezer due to unit not draining, cleared drain tube and unthawed drain in freezer and know unit is draining as it should, as for barley any ice dispensing is due to ice maker cubes are about 1 inch thick which is to large, will order water valve and ice maker due to posable over filling and or ice-maker keeping valve energized to long, Skyped office parts and talked to jordan and will reschedule for 5/15/18

Near Bluebonnet Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model MSD2651HEW, Arrived on call for freezer has ice buildup, and dispenser not dispensing barley any ice, found that ice buildup was in bottom floor of freezer due to unit not draining, cleared drain tube and unthawed drain in freezer and know unit is draining as it should, as for barley any ice dispensing is due to ice maker cubes are about 1 inch thick which is to large, will order water valve and ice maker due to posable over filling and or ice-maker keeping valve energized to long, Skyped office parts and talked to jordan and will reschedule for 5/15/18

Near Bluebonnet Dr, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site for microwave not heating, when arrived unit was heating, customer stated that light would flicker and read door open. Replaced all door switches and both interlocks, verified numerous times that unit is heating. All parms check good.

Near Mustang Dr, Killeen, TX 76549
Brandon C.

Brandon C.

Arrived on site for part hanger, replaced control board, unit tested good. Collected balance on check, water lines were dry at time of service

Near Tom Sawyer Rd, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site to inspect microwave hood light not working. Upon inspection, I found that the light was good as was the housing. Tested unit and light would not come on. I removed and replaced the control, tested unit and unit operated as designed. Job completed.

Near Dexter Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect freezer not cooling. Upon further inspection, I found that the fc was at room temp. I placed the unit in diagnostic mode and tested 56 fc fan and the fan tested good. I placed the unit in diagnostic #40 to test the compressor and cooling. The unit tested good; however, I found that the line coming from the Evap going into the cabinet was cool and not hot during test 05 of #40. Due to this, I believe there is a restriction in the 3 way valve or at the evaporator. Office to order sealed system with oil-less compressor, non UV drier, 3 way valve, service port, and freezer Evap and oil-less gauges and schedule for 3 hour service. Office scheduled return service for 05/18/18 JA. No water leaks observed during service.

Near Dexter Dr, Leander, TX 78641
Dona W.

Dona W.

Store was not able to locate unit to be worked on at this time 5/11/18. Store will need to call back in once unit is located and able to work on.

Near Illinois Ave, Killeen, TX 76543
Thomas L.

Thomas L.

Removed and replaced dented front panel and control panel. All wire connections were dry after service.

Near Farm to Market Rd 2900, Llano, TX 78643
Dona W.

Dona W.

Replaced control that was not supplying voltage at correct times in cycle, replaced lid switch. Unit is working to spec, spinning correctly. Unit is a store stock.

Near Illinois Ave, Killeen, TX 76543
Nathaniel B.

Nathaniel B.

Model DU810SWPU3, Arrived on call for dishwasher not draining, found knock out from garbage disposal was not removed, removed it know unit is draining also found pump motor assem is leaking replaced pump motor assem. And all checks good, no leaks after repair, call complete.

Near E Mesa Park Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model DU810SWPU3, Arrived on call for dishwasher not draining, found knock out from garbage disposal was not removed, removed it know unit is draining also found pump motor assem is leaking replaced pump motor assem. And all checks good, no leaks after repair, call complete.

Near E Mesa Park Dr, Round Rock, TX 78664
Mike G.

Mike G.

Arrived on site for rf burner not lighing checked unit and found that the burner cap is bad and will not let burner light will ordering part per MS this part can be shipped D2C, WFG505M0BS3

Near Lasino Drive, Georgetown, TX 78626
Mike G.

Mike G.

Arrived on site for rf burner not lighing checked unit and found that the burner cap is bad and will not let burner light will ordering part per MS this part can be shipped D2C, WFG505M0BS3

Near Lasino Drive, Georgetown, TX 78626
Clif L.

Clif L.

Kitchenaid dishwasher KDPE334GPS0. Arrived on site to diagnose a Dishwasher with a broken door counterbalance. Found a counterbalance pulley cracked causing door cable and spring to come unattached from dishwasher frame. Replaced pulley and cable due to cable damage and tested unit. Found all is functioning properly at this time and no other failures were found. No leaks were found at time of service.

Near Ullswater Cove, Austin, TX 78750
Joseph C.

Joseph C.

WRF535SMBM00 refrigerator Arrived on site for “not producing ice/light in freezer staying on” complaint. Inspected unit and found top lip of door malformed and bent down. Customer has had this problem since new. Ordering new freezer door. No leaks detected, at time of service. Office to set return schedule, due to door taking six to eight weeks to arrive.

Near Blaine Rd, Austin, TX 78753
Dona W.

Dona W.

Arrived on site for door showing as open, will need to replace door switches and interlocks. Heavy noise on turntable motor, and driver. Jordan assisted with parts and reschedule. Customer was not available on 5/15/18. Rescheduled for 5/16/18.

Near Beechwood Ln, Killeen, TX 76543
Mike C.

Mike C.

Whirlpool dishwasher DU810DWGU1 Arrived to install new detergent door spring. Checked operation and unit checks good.

Near Round Rock, TX 78664
Kevin B.

Kevin B.

Arrived on site and inspected range and found control panel is dented and scratched, replaced control panel and confirmed all operations are correct. No further repair is required at this time, job complete.

Near I-35, , TX
Steve C.

Steve C.

Arrived on site for the unit is not making ice. Tested the unit and found the ice level sensor checks good. Found the unit has error code e2 lost position for the ice maker. Replaced the ice maker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near FM93, Belton, TX 76513
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Arrived on site to test unit for internal light flickering. Fiund failed switches and interlocks. Replaced all parts and tested unit. Unit working properly at time of service.

Near Wolfberry Path, Buda, TX 78610
Connor M.

Connor M.

WRX735SDBM04 whirlpool washer Arrived on site to test unit for noise when running. Found brackets holding compressor to chasey loose. Corrected issue and tested unit. Unit working properly. No leaks detected.

Near Wolfberry Path, Buda, TX 78610
Brandon C.

Brandon C.

Arrived on site for oven not heating, found no gas getting to oven section, flipped the gas switch on at regulator, unit tested good.

Near Lariat Ln, Dripping Springs, TX 78620
Kevin B.

Kevin B.

Arrived on site and The home is the last one on the property farthest toward the back, took one picture. set washer into diagnostic cycle and found a motor fault. Capacitor is not energizing motor, replaced capacitor and fan motor is still not moving only humming. Will need to bring back new motor, actuator, belt, cam kit, gearcase to ensure repair on next visit. Fill valve and drain pump are operating properly.

Near Co Rd 152, Uhland, TX 78640
Nathaniel B.

Nathaniel B.

Model KDTM354DSS4, Autho. KENS400EPL1, arrived on call for spray arms have sharp edges and customer cut his thumb on lower spray arm taking it apart which it is not to be taken apart those edges are sharp which is normal which attach to the plastic center of the lower spray arm is no defect in the dishwasher upper or lower spray arms, spray arms are not needed, customer just needed instruction on cleaning of dishwasher and soap and rinse aid use, no water leaks at time of call, gave customer instruction on soap and rinse aid use and cleanings of the dishwasher, no parts needed, call complete.

Near Indina Hills Dr, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model KDTM354DSS4, Autho. KENS400EPL1, arrived on call for spray arms have sharp edges and customer cut his thumb on lower spray arm taking it apart which it is not to be taken apart those edges are sharp which is normal which attach to the plastic center of the lower spray arm is no defect in the dishwasher upper or lower spray arms, spray arms are not needed, customer just needed instruction on cleaning of dishwasher and soap and rinse aid use, no water leaks at time of call, gave customer instruction on soap and rinse aid use and cleanings of the dishwasher, no parts needed, call complete.

Near Indina Hills Dr, Austin, TX 78717
Dona W.

Dona W.

Replaced tubing, and bin thermostat, cleaned unit while replacing parts. Unit is filling and starting ice cycle. Advised customer to dump first two sets of ice. All water connections are dry.

Near Oscar School Rd, Temple, TX 76501
Nathaniel B.

Nathaniel B.

Model WRF757SDEM01, Arrived on call for frosting over in fridge and evap fan is not running and is not draining only in fresh food section, found air leak at drain tube cup in compressor area and tube was not all the way pushed on and also evap sensor on fresh food is all corroded effecting reading of it and evap motor is noisey replaced rc therm. And checked operation and put evap sensor on correct line. And position per pointer, customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Venture Dr, Leander, TX 78645
Nathaniel B.

Nathaniel B.

Model WRF757SDEM01, Arrived on call for frosting over in fridge and evap fan is not running and is not draining only in fresh food section, found air leak at drain tube cup in compressor area and tube was not all the way pushed on and also evap sensor on fresh food is all corroded effecting reading of it and evap motor is noisey replaced rc therm. And checked operation and put evap sensor on correct line. And position per pointer, customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Venture Dr, Leander, TX 78645
Paul R.

Paul R.

RBS305PDB10 Arrived onsite for the oven to replace the blower motor that was found defective on the previous visit. I replaced the blower and tested the oven. The unit is working as designed. Call complete.

Near N Ranch to Market 620, Austin, TX 78726
Joseph C.

Joseph C.

WFC130M0AB0 range Arrived on site for “burner gets too hot/two largest burners” complaint. Inspected unit and found infinite switches burned out. Removed and replaced infinite switches to large burners. Unit is performing as designed.

Near Smith Gin St, Manor, TX 78653
Connor M.

Connor M.

WFE525S0HB0 whirlpool oven Arrived on site to install parts for no bake. Installed control and fuse. Unit baking properly at time of service.

Near Buffalo Ranch, San Antonio, TX 78244
Dona W.

Dona W.

7721965196-Joel Found broken neutral wire at lower freezer hinge not allowing for supply. On door side not cavity side. Double checked trace back. Will take 8-10 weeks to get. Will need authorization as well ordered cnotes. All water connections dry. Office will reschedule.

Near Gila Trail, Temple, TX 76504
Nathaniel B.

Nathaniel B.

Model GD5NVAXSY01, Arrived on call for unit not cooling, found drain is iced over and ive buildup at back evap cover just at the return airand drain is iced over, found were inside liner meets outer cabinet on freezer has been sealed but were inside liner meets outer cabinet on fresh food section was not sealed and has large gaps creating air leak, will need to clear drain tube and seal were inside liner meets outer cabinet on fresh food section , fresh food is at 70 degrees and product in freezer is 13 degrees, defrost heater is pulling 5.1 amps which is good and evap fan is running and after clearing ice from supply and return air is know getting air to fresh food section, customer to allow for 24-48 hours for proper cooling in both sections,, svc/ labor 189.99 plus tax 15.67 which = 205.66, customer agreed to est., no parts needed, collected full balance of 205.66, no water leaks at time of repair, call complete. Instructed customer if issue does return sow some warping of the ca

Near Crystal Cove, Jonestown, TX 78645
Nathaniel B.

Nathaniel B.

Model GD5NVAXSY01, Arrived on call for unit not cooling, found drain is iced over and ive buildup at back evap cover just at the return airand drain is iced over, found were inside liner meets outer cabinet on freezer has been sealed but were inside liner meets outer cabinet on fresh food section was not sealed and has large gaps creating air leak, will need to clear drain tube and seal were inside liner meets outer cabinet on fresh food section , fresh food is at 70 degrees and product in freezer is 13 degrees, defrost heater is pulling 5.1 amps which is good and evap fan is running and after clearing ice from supply and return air is know getting air to fresh food section, customer to allow for 24-48 hours for proper cooling in both sections,, svc/ labor 189.99 plus tax 15.67 which = 205.66, customer agreed to est., no parts needed, collected full balance of 205.66, no water leaks at time of repair, call complete. Instructed customer if issue does return sow some warping of the ca

Near Crystal Cove, Jonestown, TX 78645
Joseph C.

Joseph C.

WMH32519FB0 microwave Arrived on site for “bottom light will not turn off” complaint. Inspected unit and found relay stuck on control board. Removed and replaced control board. Tested unit. Unit is performing as designed.

Near Theodore Roosevelt St, Manor, TX 78653
Connor M.

Connor M.

WFC310S0AB0 whirlpool oven Arrived on site to install switches for repair. Installed both parts and tested unit. Unit working properly at time of service.

Near Silver Stream, San Antonio, TX 78259
Lou S.

Lou S.

arrived on site to install previously diagnosed ordered parts. Removed and replaced the manifold, the left front and right rear orafice a and replaced all the orafice screws. I verified no gas leaks at connections to all orafices. Tested unit and unit tested good; however, the left front and right rear burner caps sat too close to the Ignitor and we're having a difficult time lighting. The burners would light after s few seconds but it was causing too much gas to flow into the air. Both burner heads and caps are the same size. Office to order 2 burner heads and caps and ship them directly to the customer. I instructed the customer on how to install the burner heads and caps. No gas leaks detected during service. Job completed. Customer unavailable to sign at time of departure.

Near N Frontier Ln, Cedar Park, TX 78613
Connor M.

Connor M.

WOS51EC0AS03 whirlpool oven Arrived on site to test unit for f5e1 error. Found latch not recognizing door is closed. Replaced latch and tested unit. Unit working properly.

Near Monteverde Way, San Antonio, TX 78261
Dona W.

Dona W.

Arrived on site for unit not running, found pump motor seized. Motor overheated and caused main control to malfunction. Checked drain, nothing was obstructing impellers. Motor went bad. Replaced control and motor, recalibrated, verified operations, verified no leaks on unit. All water connections dry. Unit checks good.

Near E Avenue C, Temple, TX 76501
Carlos G.

Carlos G.

Arrived onsite for customer compliant of not working. Replaced valve

Near Mauna Loa Ln, Bastrop, TX 78602
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has failed heating element. Replaced and tested. Cleaned inside of dryer during repairs.

Near Addie Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has failed heating element. Replaced and tested. Cleaned inside of dryer during repairs.

Near Addie Ln, Georgetown, TX 78628
Paul R.

Paul R.

WRS571CIDM02 Arrived onsite for the refrigerator to replace the diffuser diagnosed as defective on the previous visit. I replaced the diffuser and the unit is quiet and working as designed. I installed the air filter and indicator that was missing.

Near Kendall Dr, Spicewood, TX 78669
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found drain clogged. Installed updated P-trap for drain. Unclog drain, all functions tested OK. No leaks present. Job complete

Near Wolf Run, Schertz, TX 78108
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found drain clogged. Installed updated P-trap for drain. Unclog drain, all functions tested OK. No leaks present. Job complete

Near Wolf Run, Schertz, TX 78108
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found drain clogged. Installed updated P-trap for drain. Unclog drain, all functions tested OK. No leaks present. Job complete

Near Wolf Run, Schertz, TX 78108
Nathaniel B.

Nathaniel B.

Model RBD307PVS02, Arrived on call for ui has no elimination but the keys beep when pressed, full balance of payment was paid prior, installed control and all checks good all is lighting and powering on, call complete.

Near Canyon Springs Dr, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model RBD307PVS02, Arrived on call for ui has no elimination but the keys beep when pressed, full balance of payment was paid prior, installed control and all checks good all is lighting and powering on, call complete.

Near Canyon Springs Dr, Cedar Park, TX 78613
Paul R.

Paul R.

KRSC503ESS Arrived onsite for the refrigerator that is making a gurgling sound again. I found ice in the vacuum vent again keeping the cap from completely seating properly. I found the lower half of the vacuum vent hanging down causing the inside or top side to dip and not allow the vent cap to seat on one side. I removed the ice from in the tube. I switched the cap with one from the RC. The cap fits better but there is still a small gap. I was able to pull the top of the inner base up to close the gap but it starts moving down and opening the gap up because the way the base is foamed into the cabinet.

Near TX-71, Spicewood, TX 78669
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Customer advised that a glass broke during washing cycle and they think that a piece of glass may have gone down the drain. I placed the unit in diagnostic mode and unit gave an 8/1 error code. I advanced the diagnostic mode to drain the unit and the drain pump did not engage. I quoted the customer 81.02 for the drain pump and DW545 $169.99 for service fee/labor for a total of $271.72 with tax. The customer agreed to services and I vacuumed the water from the unit and removed and replaced the drain pump. I found a piece of glass in the pump and showed the customer. No water leaks observed during service.

Near Little Elm Trail, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no heat in microwave loud noise, replaced mag, them on mag and cap and diode. Unit is no heating, customer helped take unit down and put back up. All ops check good.

Near Allena Ln, Temple, TX 76502
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the burner head and cap and tested unit. Unit operated as designed. No gas leaks observed during service.

Near Little Elm Trail, Cedar Park, TX 78613
Paul R.

Paul R.

WOS51EC0AS Arrived onsite for the oven that will not turn on after a popping noise was heard. I found no power coming into the thermal fuse on L1. I pulled the oven to check power at the j-box and found the house wiring in the j-box burned up causing the issue. I advised the customer to call an electrician.

Near Verbena Pkwy, Spicewood, TX 78669
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for noise from top burners and flames on low setting flames are to high, found that front left and front right burners are power burners and will make a blowing noise when on high setting, adjusted flames on low setting for top burners, no parts needed, call complete, no gas leaks at time of service.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for noise from top burners and flames on low setting flames are to high, found that front left and front right burners are power burners and will make a blowing noise when on high setting, adjusted flames on low setting for top burners, no parts needed, call complete, no gas leaks at time of service.

Near S Lakeline Blvd, Cedar Park, TX 78613
Kevin B.

Kevin B.

Arrived on site set unit into diagnostic cycle and observed flow meter is spraying water, flow meter will need to be replaced in order to correct issue. No water leaks from connections at time of service.

Near Beckett Rd, Austin, TX 78749
Nathaniel B.

Nathaniel B.

Model WRB322DMBM00, Arrived on call for loud noise intermittently from the fresh food section, found noise that is not normal is from the damper control, will need damper control, skyped office and spoke to jordan and will reschedule for 5/16/18, customer requests after 12 am appointment and requests a 30 min call prior to arriving.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRB322DMBM00, Arrived on call for loud noise intermittently from the fresh food section, found noise that is not normal is from the damper control, will need damper control, skyped office and spoke to jordan and will reschedule for 5/16/18, customer requests after 12 am appointment and requests a 30 min call prior to arriving.

Near S Lakeline Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Customer advised that a glass broke during washing cycle and they think that a piece of glass may have gone down the drain. I placed the unit in diagnostic mode and unit gave an 8/1 error code. I advanced the diagnostic mode to drain the unit and the drain pump did not engage. I quoted the customer 81.02 for the drain pump and DW545 $169.99 for service fee/labor for a total of $271.72 with tax. The customer agreed to services and I vacuumed the water from the unit and removed and replaced the drain pump. I found a piece of glass in the pump and showed the customer. No water leaks observed during service.

Near Stockton Run Street, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect refrigerator doors making noise. Upon further inspection, I found that the condenser coil was vibrating badly underneath the unit. Also, I found that the units feet were not set and the unit was not centered/leveled. I leveled the unit by setting the feet and the loud vibrating noise stopped. During service, I also found a small amount of ice buildup on the top of the fc door. I found large gapping between the chassis and cabinet. I used manufacturer approved silicone and sealed the gapping. I instructed the customer on how to lower and raise the feet and how to use the feet to center/level the unit. No water leaks observed during service.

Near Stockton Run Street, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer has long dry times, found that wall vent is restricted, per Sara at office ,Selina will get this covered, customer to contact dryer vent cleaning service and instructed customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer has long dry times, found that wall vent is restricted, per Sara at office ,Selina will get this covered, customer to contact dryer vent cleaning service and instructed customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near S Lakeline Blvd, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the expansion of the bake element. Tweaked the bake element mounting feet and now the element is quiet during heat up and cool down.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the expansion of the bake element. Tweaked the bake element mounting feet and now the element is quiet during heat up and cool down.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Paul R.

Paul R.

GI6SARFXX Arrived on site to check refrigerator for no ice production. Cycle icemaker and found Burnt up L1 on ice maker module. Replaced faulty icemaker, icemaker cycled and filled with water. All checks good after repair. Job complete

Near Highlands Blvd, Austin, TX 78738
Luis M.

Luis M.

Refrigerator-adjusted mullion heater to fresh food door

Near Granite Ln, Austin, TX 78737
Leonardo C.

Leonardo C.

Whirlpool dishwasher model WDT720PADB2 giving F2E1 code. Arrived on site to test unit for F2E1 erro lost communication better. Console and board. Test unit and found both parts shorted out not communicating with each other. Replaced both parts test unit and unit test good job complete.

Near Canna Lily Cir, Driftwood, TX 78619
Jerry C.

Jerry C.

JFX2897DRM00 Arrived to instal previously diagnosed and ordered part. I removed the ice maker housing and found the front left housing hook was not engaged and ice mass had built up above the housing, increasing the gap above the housing. I replaced the adapter and correctly seated and installed the ice maker housing. Contact of the ice bin gasket to the fascia was badly gapped, up to 1/4 inch. The left door lower hinge was drooping and after correcting, the gasket gap was corrected. I sealed excessive drain line gapping in the lower unit area and then squared and leveled the chassis. I sealed gapping within the door openings, noting the lower border of the fc door had excessive gapping. Operational test good, no leaks observed during service.

Near Hidden Glen Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for door closure failures causing this blaze indicating door is open. Removed and re placed door switches and interlocks. Unit now operating properly

Near Teravista Crossing, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for door closure failures causing this blaze indicating door is open. Removed and re placed door switches and interlocks. Unit now operating properly

Near Teravista Crossing, Georgetown, TX 78626
Daniel  A.

Daniel A.

DU850SWPU3 Leaking water during use. Excessive buildup in vent area. Not allowing water to drain properly. Cleared vent. Normal operation after service. Checked water inlet and drain hoses.

Near Dolly Dr, Converse, TX 78109
Connor M.

Connor M.

MVWB765FW0 maytag washer Arrived on site to install valve assy for long fill. Installed and tested unit. All 4 solenoids working properly. No leaks detected.

Near Medici, San Antonio, TX 78258
Dona W.

Dona W.

Arrived on site for f9 e0 error, checked household voltage is correct from l1 to l2, l1 to neutral good l2 to neutral good. Unit is wired correctly at terminal block found k2 on control with chatter, popping with internal spark. Cooktop is working correctly. Will need to replace control. Jordan assisted with reschedule and parts.

Near Brady Way, Belton, TX 76513
Diego G.

Diego G.

Arrived on site. Check for No cool issues. Found bad relay on compressor. Replaced relay, all functions tested OK. Instructed customer to allow 24 hours for unit to completely cool down. No leaks present. Job complete

Near Prairie Point, Seguin, TX 78155
Diego G.

Diego G.

Arrived on site. Check for No cool issues. Found bad relay on compressor. Replaced relay, all functions tested OK. Instructed customer to allow 24 hours for unit to completely cool down. No leaks present. Job complete

Near Prairie Point, Seguin, TX 78155
Diego G.

Diego G.

Arrived on site. Check for No cool issues. Found bad relay on compressor. Replaced relay, all functions tested OK. Instructed customer to allow 24 hours for unit to completely cool down. No leaks present. Job complete

Near Prairie Point, Seguin, TX 78155
Kevin B.

Kevin B.

Arrived on site and found a loose connection to heating element after correcting inspected exterior vent and found two of the three flappers are kept from opening because the metal vent is pressed up against them. Customer will need some adjustment to the vent to correct issue. No lint found in unit cabinet at time of service, job complete

Near W William Cannon Dr, Austin, TX 78749
Joseph C.

Joseph C.

NED4655EW1 dryer Arrived on site for “no power” complaint. Inspected unit and found weak breaker. Reset breaker. Tested unit. Unit is performing as designed. Made customer aware of weak breaker. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near N Plaza Ct, Austin, TX 78753
Connor M.

Connor M.

LSR8233EQ1 whirlpool washer Timer-173.92 TL240-169.99 arrived on site to test unit for not working in spin or drain. Found when spin is selected timer makes loud noise and does not send power to motor. Diagnosed bad timer. Ordering for return. Customer requesting p.m. Timeframe 5/15 approved by sw

Near Travertine Ln, Castle Hills, TX 78213
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the water pump assembly with sensor, wiring harness, and tube. Tested unit and it operated as designed. No water leaks observed during service.

Near Archipelago Trail, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, replaced all suspension and gearcase, unit checks good, filled, agitated, drained and spun, no abnormal noise unit checks good, all water connections dry.

Near H K Allen Pkwy, Temple, TX 76502
Luis M.

Luis M.

Refrigerator-replaced failed diffuser,optics and icemaker

Near Flamingo Cove, Lakeway, TX 78734
Nathaniel B.

Nathaniel B.

Model WRX735SDHB00, Arrived on call for ice maker not making enough ice, called whirlpool tech line and talked to dustin, sr number #7721954815 found that unit has a full ice bin today, found all is working correctly, customer says just this last Sunday had no ice at all and then started making ice again Monday, customer had not removed ice bin at any time prior, instructed customer to verify no food at bottom inner floor of fresh food blocking left hand door from closing and if issue happens again to take a video of ice bin empty and hold light switches in and take video of ice maker if starts cycling, no water leaks at time of call, no parts needed today, call complete.

Near Hawks Swoop Trail, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX735SDHB00, Arrived on call for ice maker not making enough ice, called whirlpool tech line and talked to dustin, sr number #7721954815 found that unit has a full ice bin today, found all is working correctly, customer says just this last Sunday had no ice at all and then started making ice again Monday, customer had not removed ice bin at any time prior, instructed customer to verify no food at bottom inner floor of fresh food blocking left hand door from closing and if issue happens again to take a video of ice bin empty and hold light switches in and take video of ice maker if starts cycling, no water leaks at time of call, no parts needed today, call complete.

Near Hawks Swoop Trail, Pflugerville, TX 78660
Diego G.

Diego G.

Arrived on site. Checked for filling issues. Found error f3e2 for thermistor on watervalve bad and also found control not sensing water level. Replacing housing assy and main control. All functions tested ok. No leaks present. Job complete.

Near Winsford, San Antonio, TX 78239
Diego G.

Diego G.

Arrived on site. Checked for filling issues. Found error f3e2 for thermistor on watervalve bad and also found control not sensing water level. Replacing housing assy and main control. All functions tested ok. No leaks present. Job complete.

Near Winsford, San Antonio, TX 78239
Diego G.

Diego G.

Arrived on site. Checked for filling issues. Found error f3e2 for thermistor on watervalve bad and also found control not sensing water level. Replacing housing assy and main control. All functions tested ok. No leaks present. Job complete.

Near Winsford, San Antonio, TX 78239
Connor M.

Connor M.

WDT730PAHZ whirlpool dishwasher Arrived on site to test unit for not drying dishes well. Found rinse aid dispenser has not dispensed since purchase. Found dispenser not plugged in. Corrected issue and tested unit. Unit working properly, no leaks detetced.

Near Marcus Abrams Blvd, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for unit not powering on at all, previous tech found bad main control, installed main control and checked for error codes after running diag. And no error codes returned, ran calibration, all checks good, call complete, no water leaks at time of call.

Near Trickling Springs Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for unit not powering on at all, previous tech found bad main control, installed main control and checked for error codes after running diag. And no error codes returned, ran calibration, all checks good, call complete, no water leaks at time of call.

Near Trickling Springs Way, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect dishwasher not cleaning dishes. I placed the unit in diagnostic mode and tested the motor and received an error code stating that there is a sensor error in the wash pump. I removed and replaced the wash pump and tested unit and unit tested good. No water leaks observed during service. Customer advised that she fills the soap revoke completely to the top. I advised her to cut back to half maybe even 1/4 of detergent as the unit does not require a large amount of detergent. Job completed.

Near Shadow Valley Cove, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WDF330PAHS1, Arrived on call for rust on front of dishwasher panel,, found rust on front of dishwasher panel, see pic, replaced dishwasher door panel, all checks good, no water leaks at time of call , call complete.

Near Nightjar View Terrace, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF330PAHS1, Arrived on call for rust on front of dishwasher panel,, found rust on front of dishwasher panel, see pic, replaced dishwasher door panel, all checks good, no water leaks at time of call , call complete.

Near Nightjar View Terrace, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit not advancing, unit is full of water, lid switch checks good. Found timer motor not advancing, customer stated that only part of timer has been working for a while. Timer is an expart, home warranty will need to find part for tech to replace, advised customer of this condition. Jordan assisted with reschedule and parts. All water connections dry.

Near Tundra Dr, Harker Heights, TX 76548
Thomas L.

Thomas L.

Replaced defective bake element. Unit now operates properly during bake.

Near FM1174, Bertram, TX 78605
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found water line for dispenser not hooked up all the way to coupling by housing. Removed and re-connected line to Coupling, all functions tested OK. No leaks present. Job complete

Near Sunrise Creek Dr, San Antonio, TX 78244
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found water line for dispenser not hooked up all the way to coupling by housing. Removed and re-connected line to Coupling, all functions tested OK. No leaks present. Job complete

Near Sunrise Creek Dr, San Antonio, TX 78244
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found water line for dispenser not hooked up all the way to coupling by housing. Removed and re-connected line to Coupling, all functions tested OK. No leaks present. Job complete

Near Sunrise Creek Dr, San Antonio, TX 78244
Connor M.

Connor M.

AED4675YQ1 Amanda dryer Arrived on site to test unit for noise and long dry cycles. Found small artifact between drum and bulkhead. Removed, unit now operating quietly. Fiund evidence of poor ventilation. Confirmed it is not internal. Home vent system will need to be checked/cleaned. Instruct on proper venting and fire hazard.

Near Douglas St, Austin, TX 78741
Dona W.

Dona W.

Will need following parts price listed Tco-61.15/ timer-151.98/ wire harness-180.37 Labor 209.99 total of 653.28 Another company was out and left all but 2 back screws out, removed wiring completely out of harness to tco, left ground off terminal block, have instructed customer to leave unplugged as unit is not safe to be on. Tech left unit unplugged. Customer does not want to fix at this time. Customer gave cash 110.25- tech gave 2.00 in change from own money.

Near Ys Pak Ct, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for water not draining properly per work order description. The actual issue was the gasket was out of place. The bellow retainer had come loose. Properly installed retainer in gasket and all operations are now normal. All water connections were dry.

Near Golden Nugget, Horseshoe Bay, TX 78657
Dona W.

Dona W.

Arrived on site for no heat, found upon arrival unit is heating. Customer stated that door was showing as not closed when unit wouldn't heat. Will need to replace interlocks and door switches. Jordan assisted with reschedule and parts.

Near Mustang Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WFC130M0AB0, Arrived on call for sparked in control panel and tripped breaker, found all infinite switches are good and no damage to wiring found broil harness became disconnected from the broil element bu did not do any damage to wire or broil element, tightened the harness connection and reconnected it and checked all burners and all checks good, no parts needed, collected only service fee of 99.99 plus tax 8.25 which = 108.24, call complete.

Near Per Lange Pass, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFC130M0AB0, Arrived on call for sparked in control panel and tripped breaker, found all infinite switches are good and no damage to wiring found broil harness became disconnected from the broil element bu did not do any damage to wire or broil element, tightened the harness connection and reconnected it and checked all burners and all checks good, no parts needed, collected only service fee of 99.99 plus tax 8.25 which = 108.24, call complete.

Near Per Lange Pass, Manor, TX 78653
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Horizon Trail, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRT318FZDB02, Arrived on call for freezer and fridge not cooling, previous tech found start device bad due to infestation, compressor drawed 11.4 amps and kicked off, used a good test relay and compressor running know at 0.8 amps, , start device 69.72, svc/labor rf160 209.99 which =279.71 plus tax 23.08 which = 302.79, customer agreed to est., installed new compressor start device and checked operation and compressor is staying running know at 0.8 amps which is good, collected 302.79, customer paid cash 303.00, customer to allow for 24-48 hours for proper cooling, call complete. Did instruct customer if part that we installed if it fails due to infestation again will not be covered and will be charged the same estimate again, call complete

Near Per Lange Pass, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRT318FZDB02, Arrived on call for freezer and fridge not cooling, previous tech found start device bad due to infestation, compressor drawed 11.4 amps and kicked off, used a good test relay and compressor running know at 0.8 amps, , start device 69.72, svc/labor rf160 209.99 which =279.71 plus tax 23.08 which = 302.79, customer agreed to est., installed new compressor start device and checked operation and compressor is staying running know at 0.8 amps which is good, collected 302.79, customer paid cash 303.00, customer to allow for 24-48 hours for proper cooling, call complete. Did instruct customer if part that we installed if it fails due to infestation again will not be covered and will be charged the same estimate again, call complete

Near Per Lange Pass, Manor, TX 78653
Dona W.

Dona W.

Arrived on site for unit leaking, found motor is cracked and leaking on floor, will need to replace hoses and clamps that attach to motor, will need to fully remove unit from cabinet to replace, will need 2 hours repair time requested in cnotes. Will need clamp tool for tightening clamp. Sarah assisted, office will reschedule. Water connections are dry.

Near Starz Loop, Fort Hood, TX 76544
Lou S.

Lou S.

arrived on site to inspect dryer not drying. Upon further inspection, I found that the fuse was bad. I verified ohms at the coils, Ignitor, and cutoff. Removed and replaced the fuse and tested unit. Unit tested good. No lint observed after service. And no gas leaks detected during service.

Near Horizon Trail, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on sit for no drain/no spin condition. Found unit to have a mechanically frozen drain pump. Replaced pump and tested. All water connections were dry.

Near Highland Hills Dr, Marble Falls, TX 78654
Connor M.

Connor M.

WTW4800XQ4 whirlpool washer 302.89 TL400-275.99 arrived on site to test unit for going off balance and not completing cycles. Susoension checked fine. Found error code for off balance load saved. Manually spun basket and found shaft for basket coming from gearcase is bent. Gearcase will need to be replaced. Quoted customer for repair. Customer declined and will be purchasing a new unit. Collected service only via check. No leaks detected at time of service.

Near Matthews Dr, Austin, TX 78703

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