Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8222 customer reviews

Nathaniel B.

Nathaniel B.

Model WRS315SDHM00, Arrived on call for inner door is warped and is not allowing the door to seal and gasket will not even go in channel of the door to seal, see pic, ordering freezer door and grey gasket freezer, office will reschedule with customer door orders take up to 6-8 weeks.

Near De Coronado Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRS315SDHM00, Arrived on call for inner door is warped and is not allowing the door to seal and gasket will not even go in channel of the door to seal, see pic, ordering freezer door and grey gasket freezer, office will reschedule with customer door orders take up to 6-8 weeks.

Near De Coronado Trail, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site for long dry times and clothes feeling damp, found dryer is running to spec temperatures check good timer advancing, customer needs to have duct work cleaned. All ops on dryer check good.

Near Kim Ave, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to inspect dishwasher door hitting against one side. Upon further inspection, I found that the unit needed to be leveled for the door to close properly. I found that the floor under the unit was not level as there was a large amount of tile that had been removed and the right leg was not touching the floor but the left leg was touching a piece of the tile. I found a broken piece of tile under the unit and placed it under the right leg and leveled the unit. I tested the unit and the unit tested good. I instructed the customer on proper detergent use and the amount to use. No water leaks observed during service.

Near Axehandle Trail, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect dishwasher door hitting against one side. Upon further inspection, I found that the unit needed to be leveled for the door to close properly. I found that the floor under the unit was not level as there was a large amount of tile that had been removed and the right leg was not touching the floor but the left leg was touching a piece of the tile. I found a broken piece of tile under the unit and placed it under the right leg and leveled the unit. I tested the unit and the unit tested good. I instructed the customer on prop

Near Axehandle Trail, Austin, TX 78717
Connor M.

Connor M.

MVWB855DC3 maytag washer Arrived on site to test unit for leaking. Fiund no signs of leaks. Ran full diagnostic and inspected entire unit. No signs of leaks. Unable to duplicate issue. Requested customer provide more details if possible should this occur again. Unit working properly, no leaks detected.

Near Foxtail Run, San Marcos, TX 78666
Dona W.

Dona W.

Arrived on site to replace ff thermistor, and control, replaced control and thermistor, cleared drain tubing, unit was dripping allowing for flow. Put tool through to ensure drain hose was clear. Unit is flowing. Frost pattern looks good. Unit is cooling. Operations check good. All water connections dry.

Near S Clear Creek Rd, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, Arrived on call for dishes not drying, replaced control and heater element and checked operation know heater is pulling 8 amps on black wire at front bottom of dishwasher which is good, instructed customer on running hot water at sink before starting dishwasher and correct soap and rinse aid use and cleanings of dishwasher again, all checks good, call complete, no water leaks after repair.

Near E Palm Valley Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, Arrived on call for dishes not drying, replaced control and heater element and checked operation know heater is pulling 8 amps on black wire at front bottom of dishwasher which is good, instructed customer on running hot water at sink before starting dishwasher and correct soap and rinse aid use and cleanings of dishwasher again, all checks good, call complete, no water leaks after repair.

Near E Palm Valley Blvd, Round Rock, TX 78665
Connor M.

Connor M.

WRS571CIDM01 whirlpool refrigerator Arrived on site to test unit for ice build up not allowing auger to rotate. Found seperator not sealing well. Coupling on ice been damaged. Ordering for return. Ja approved 5/22

Near Mary Max Circle, San Marcos, TX 78666
Connor M.

Connor M.

WRF993FIFM00 whirlpool refrigerator Installed evap cover and control after defrosting unit. Unit working properly, no leaks detected.

Near Co Rd 380, San Marcos, TX 78666
Nathaniel B.

Nathaniel B.

Model JS48PPDBDA, Arrived on call for noise from unit and fridge and freezer not cooling, found compressor is bad has no heat exchange from discharge line and both compartments are at 95 degrees, also has noise coming from condenser fan motor, found that compressor is showing nla, will only charge the customer svc fee of 79.99 plus tax 6.60 which = 86.59, customer will contact whirlpool due to from entitlement shows a extended warranty and customer will reset up the call under the extended warranty psa look at entitlement has numbers for psa., found that sealed system parts are covered under manufactures warranty but noy labor, labor bi480 1,199.99, customer will contact whirlpool for extended warranty to see if labor and condenser fan motor can be covered under extended warranty. Office to reschedule with customer on extended warranty, customer will contact us when call is set up. Condenser fan motor WP61005323

Near Cliffside Cove, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model JS48PPDBDA, Arrived on call for noise from unit and fridge and freezer not cooling, found compressor is bad has no heat exchange from discharge line and both compartments are at 95 degrees, also has noise coming from condenser fan motor, found that compressor is showing nla, will only charge the customer svc fee of 79.99 plus tax 6.60 which = 86.59, customer will contact whirlpool due to from entitlement shows a extended warranty and customer will reset up the call under the extended warranty psa look at entitlement has numbers for psa., found that sealed system parts are covered under manufactures warranty but noy labor, labor bi480 1,199.99, customer will contact whirlpool for extended warranty to see if labor and condenser fan motor can be covered under extended warranty. Office to reschedule with customer on extended warranty, customer will contact us when call is set up. Condenser fan motor WP61005323

Near Cliffside Cove, Round Rock, TX 78665
Clif L.

Clif L.

Whirlpool refrigerator WRS588FIHV00. Arrived on site to diagnose a refrigerator with slow flow through water dispenser. Tested unit and found faulty filter installed and filter housing causing low flow, as flow is fine with no filter installed. Advised customer water filters are consumable items and not covered under manufacturer warranty. No other failures are found at this time and all is working properly.

Near Jollyville Rd, Austin, TX 78759
Robert J.

Robert J.

Maytag washer

Near US-281, Johnson City, TX 78636
Nathaniel B.

Nathaniel B.

Model WDF320PADB3, Autho. WERPOEREPL1 ,Arrived on call for dishes not drying, found that heating element is coming on at 8 amps and then checked incoming water temp at sink and will not go above 110 degrees after running hot water for more than 5 min, customer to contact plumber to have water temp increase dishwasher must have 120 degree incoming temp, also customer must run hot water at sink before starting dishwasher and verified that customer is using the correct amount on soap and rinse aid, no parts needed, no water leaks at time of call, call complete.

Near White Wing Way, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDF320PADB3, Autho. WERPOEREPL1 ,Arrived on call for dishes not drying, found that heating element is coming on at 8 amps and then checked incoming water temp at sink and will not go above 110 degrees after running hot water for more than 5 min, customer to contact plumber to have water temp increase dishwasher must have 120 degree incoming temp, also customer must run hot water at sink before starting dishwasher and verified that customer is using the correct amount on soap and rinse aid, no parts needed, no water leaks at time of call, call complete.

Near White Wing Way, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site for left front burner element is snapped apart, receptacle is burned apart and arched to chassis. Unit is staying on when in off position, will need infinite switch as well. Unit is in poor condition. Not normal wear and tear. Will need authorization to repair unit for this issue. Took pictures. Customer is still using unit. Tech turned breaker off and advised not to use as it is a safety hazard. Tech did tape live wires so not touching chassis. Unit is in off position.

Near Dickens Dr, Killeen, TX 76543
Jerry C.

Jerry C.

WRV986FDEM01 Arrived to instal parts. I removed replaced the fan and adapter and noted the housing was not correctly mounted. I found the doors mis-aligned and corrected. I squared the cabinet and corrected a top-forward lean. The lower left door hinge was bent down and causing the ice bin gasket to insufficiently contact the ice maker housing fascia. I was able to correct the alignment and found the gasket contact greatly improved. I corrected a top-out lean of the fc door. Operational test good, no leaks observed during service.

Near Fannin Battleground Lane, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to inspect ice maker not working. Upon further inspection, I found a large block of ice buildup on the Evap cover. I advised the customer that they would need to defrost the unit before I could move forward with inspection. I advised the customer of the waiver of damages while defrosting the refrigerator and the customer signed the waiver. I explained to the customer that they would need to defrost the refrigerator at least 24 hours before I returned. I advised the customer to lay some towels all around the unit to soak any water spillage and if they have a wet vac to keep it handy in case there was a large amount of water. Office to order Evap cover and Evap motor assembly. I will return with pre-diagnosed parts and office scheduled return for 05/25/18 SW. No water leaks observed during service.

Near Ballimamore Dr, Austin, TX 78717
Connor M.

Connor M.

WRF535SWHZ00 whirlpool refrigerator Arrived on site to test unit for water spraying from ice maker. Found icemaker mold heater not coming on. Cobes built up eventually clogging fill tube. Will need ice maker for repair. Ja approved 5/22

Near Silo St, San Marcos, TX 78666
Nathaniel B.

Nathaniel B.

Model KRSC503ESS01, Arrived on call for ice maker only making 2 batches of ice in 24-48 hours, checked all switches and sensors and icemaker harvested and filled with water, called whirlpool tech line and talked to tj, file number 7722025007, and was instructed to install the ui today and let customer run the unit for 24 hours and see if ame issue and if issue returns will need the main control, called shana and was insteucted to reschedule for 5/24/18 and have customer call office if issue is the same on Tuesday or Wednesday and if ice production is good to cancel service on rues. Or wed., will order ui and main control, no water leaks at time of call.

Near Blair Castle Ct, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KRSC503ESS01, Arrived on call for ice maker only making 2 batches of ice in 24-48 hours, checked all switches and sensors and icemaker harvested and filled with water, called whirlpool tech line and talked to tj, file number 7722025007, and was instructed to install the ui today and let customer run the unit for 24 hours and see if ame issue and if issue returns will need the main control, called shana and was insteucted to reschedule for 5/24/18 and have customer call office if issue is the same on Tuesday or Wednesday and if ice production is good to cancel service on rues. Or wed., will order ui and main control, no water leaks at time of call.

Near Blair Castle Ct, Pflugerville, TX 78660
Dona W.

Dona W.

Authorization from safety met4o00epl1 April. Parts and labor. Found blower belt shredded off blower wheel to motor, causing unit to not blow air through duct. Unit is unplugged at this time not running, Sarah assisted with date and reschedule. 5/24. Would like sooner service if available.

Near Mystic Mountain Ln, Belton, TX 76513
Mike G.

Mike G.

KFIS29PBMS02, Arrived on site for unit not making ice when arrived found that the unit is making ice and customer stated that they have replaced water filter and unit started making ice did checked temps in ff and frezer and found ff to be at 39* and freezer is 3* unit making ice and is cooling properly checked unit for water leaks and no leaks found at time of srv....unit checked fine at this time...,

Near Trail Crest, Harker Heights, TX 76548
Mike G.

Mike G.

KFIS29PBMS02, Arrived on site for unit not making ice when arrived found that the unit is making ice and customer stated that they have replaced water filter and unit started making ice did checked temps in ff and frezer and found ff to be at 39* and freezer is 3* unit making ice and is cooling properly checked unit for water leaks and no leaks found at time of srv....unit checked fine at this time...,

Near Trail Crest, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control and tested unit. Unit operated as designed. Job completed.

Near S Lakeline Blvd, Cedar Park, TX 78613
Connor M.

Connor M.

WRF560SEYM05 whirlpool refrigerator Arrived on site to test unit for moisture on mullion. Found moisture control not turned on. Temp in apartment very high as it isnt occupied. Turned on moisture control. Unit working properly, no leaks detected.

Near US-290, Austin, TX 78737
Clif L.

Clif L.

Kitchenaid oven KODC304EBL00. Arrived on site to replace blower for oven. Replace upper blower assembly and tested unit. Found all is functioning properly at this time.

Near Woodthorpe St, Austin, TX 78729
Nathaniel B.

Nathaniel B.

Model KRFC704FPS00, Arrived on call for both compartments not cooling properly, found compressor running and getting good heat change but suction line still at room temp and compressor very hot, both compartments at 80 plus degrees, ran test 40 and got no cooling to both compartments at all either unit has a leak in system or compressor has failed, will order all sealed system parts and use evap cover and main control on return due to test 128 control board version is 400 and should be 700 plus and will need to seal around drain tube cup on return with silicone to prevent air leak to keep drain from freezing, pr kristen office will reschedule with customer.

Near Hamann Ln, Coupland, TX 78615
Nathaniel B.

Nathaniel B.

Model KRFC704FPS00, Arrived on call for both compartments not cooling properly, found compressor running and getting good heat change but suction line still at room temp and compressor very hot, both compartments at 80 plus degrees, ran test 40 and got no cooling to both compartments at all either unit has a leak in system or compressor has failed, will order all sealed system parts and use evap cover and main control on return due to test 128 control board version is 400 and should be 700 plus and will need to seal around drain tube cup on return with silicone to prevent air leak to keep drain from freezing, pr kristen office will reschedule with customer.

Near Hamann Ln, Coupland, TX 78615
Joseph C.

Joseph C.

WTW5000DW1 Arrived on site for “not starting/bouncing around” complaint. Per my previous diagnosis, removed and replaced dampers. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near Woodview Ave, Austin, TX 78756
Mike C.

Mike C.

Whirlpool dishwasher WDT710PAHZ1 Arrived to find door handle loose and door squeaking when opened. Tightened handle and installed new friction pads on hinges. Checked operation and unit checks good with no water leaks.

Near Westbury Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

106.51189113 Arrived to inspect ice maker leaking. I found the unit was very out of square and the doors were not sealing as they should. A previous servicer replaced the water valve for the issue and the drain tube adjacent to the valve assembly was dislodged, allowing air to leak into the cabinet. The rc drain was plugged and I corrected the issue, which was causing water to flow into the rc floor area and then leak down through the vacuum breakers and onto the floor. The lower front metal chassis border was bent back and causing air leaks into the cabinet and I corrected it and sealed the cabinet door openings. Operational test good, no leaks observed during service.

Near Bedford Ct, Georgetown, TX 78628
Joseph C.

Joseph C.

WDF520PADM7 Arrived on site for “unit leaking onto floor” complaint. Performed diagnostic test twice and could find no evidence of leakage. Unit is performing as designed. No leaks detected, at time of service.

Near Reedsport Trail, Manor, TX 78653
Mike G.

Mike G.

WRB322DMBM00, Arrived on site for unit not making ice and unit getting frost build up Around freezer door checked unit and fou d that the icemaker arm is up icemaker off and fou d no frost build up is freezer turned on icemaker and icemaker started to make ice and called for water and found that the customer is opening the freezer door from the left hand side of the door handle talked to customer about how the freeer door should be opened chexked unit for water leaks and no leaks at time of srv... unit checked fine at this time.....

Near FM2115, Salado, TX 76571
Mike G.

Mike G.

WRB322DMBM00, Arrived on site for unit not making ice and unit getting frost build up Around freezer door checked unit and fou d that the icemaker arm is up icemaker off and fou d no frost build up is freezer turned on icemaker and icemaker started to make ice and called for water and found that the customer is opening the freezer door from the left hand side of the door handle talked to customer about how the freeer door should be opened chexked unit for water leaks and no leaks at time of srv... unit checked fine at this time.....

Near FM2115, Salado, TX 76571
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher not draining again, installed check valve drain hose today due to when not in cuse gets water in bottom of the dishwasher above the filter, also got a 6-4 error code which is for float switch and found float switch is bad, skyped offive parts and talked to sara and will reschedule for 5/22/18 but customer request service on 5/25/18

Near Del Payne Lane, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher not draining again, installed check valve drain hose today due to when not in cuse gets water in bottom of the dishwasher above the filter, also got a 6-4 error code which is for float switch and found float switch is bad, skyped offive parts and talked to sara and will reschedule for 5/22/18 but customer request service on 5/25/18

Near Del Payne Lane, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect microwave vent light not working. Upon further inspection, I found that the light bulb was burnt out and the base was broken causing it to not come out. I quoted the customer $14.62 for the light bulb with tax the total was $15.83. Customer agreed to purchase the light bulb and I removed and replaced the light bulb and housing and tested the unit. The unit operated as designed. Job completed.

Near Backcountry Dr, Leander, TX 78641
Brandon C.

Brandon C.

Arrived on site for noise complaint in freezer section, found bad evaporator fan motor. I replaced the fan motor, unit tested good.

Near Palisades Point Ln, Austin, TX 78738
Kevin B.

Kevin B.

Arrived on site and inspected unit and found door chute gasket is not on properly and is partially blocking chute when ice is dispensed. Took one picture. After correcting dispensed ice several times and showed the customer how long after the button is released the ice dispenser door stays open. After Correct and gasket know for the repair

Near Blueridge Trail, West Lake Hills, TX 78746
Robert J.

Robert J.

Dryer repairs

Near Elliott Ranch Rd, Buda, TX 78610
Dona W.

Dona W.

Arrived on site for high temps in refrigerator, found 4 inch ice build up on evaporator, customer will defrost unit before techs return customer has signed waiver and tech discussed procedure for defrosting. Will need to replace evap cover and rc therm. Found that unit is no longer sending door warning when doors are open. Will need to replace control as well. Sarah assisted with reschedule and parts reschedule 5/23 all water connections dry.

Near Skyline Dr, Temple, TX 76504
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling in the freezer chamber. Upon further inspection, I found the the unit was in cooling down mode. I took the unit out of cooling down mode and tested unit in diagnostics. Unit tested good. As soon as I took the unit out of diagnostics, the units compressor kicked on. I placed my thermal couple inside the fc at the bottom of the freezer chamber to read the temperature. The unit began at approximately 56 degrees. Within approximately 30 minutes, the unit cooled down to 30 degrees. No water leaks observed during service.

Near TX-195, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect cooktop parts missing. Upon further inspection, I found that both front and both rear burner heads were missing. Office to order left front, left rear, right front and right rear burner heads and ship directly to the customer. The middle burner head was present. No gas leaks observed during service.

Near Umbrella Sky, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostic mode and found that the sump/motor was not working. The drain pump tested good as did the element. I removed and replaced the sump/motor assembly and tested unit and unit tested good. I found a drill bit and a piece of a dishwasher mount in the sump/drain area. I took pictures for reference. No water leaks observed during service. Job completed.

Near Umbrella Sky, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model AGR5330BAS3, Arrived on call for range has dent on control panel, found dent on control panel see pic, installed control panel and all checks good, no gas leaks at time of call. Call complete.

Near Malta Cir, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model AGR5330BAS3, Arrived on call for range has dent on control panel, found dent on control panel see pic, installed control panel and all checks good, no gas leaks at time of call. Call complete.

Near Malta Cir, Round Rock, TX 78665
Lou S.

Lou S.

Arrived on site to inspect refrigerator kicking on and off and not cooling. Upon further inspection, I found that the customer had the unit unplugged. I plugged the unit in and the unit came on, but shortly kicked off and I could hear the start device pop. I unplugged the unit and removed and replaced the start device and plugged the unit back in. The unit began to operate as designed. After a few minutes the unit began to cool in the freezer chamber. After approximately 15 minutes, the refrigerator chamber began to cool. I put the unit back into its place and set the legs and leveled the chassis. No water leaks observed during service. Job completed.

Near Umbrella Sky, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.

Near Danish Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.

Near Danish Dr, Hutto, TX 78634
Steve C.

Steve C.

Arrived on site for the unit light will not turn off. Tested the unit and found the control is defective. Replaced the control and tested the unit. Unit works properly and job complete.

Near Siltstone Loop, Killeen, TX 76542
Connor M.

Connor M.

KSSC42QMS02 kitchenaid refrigerator Arrived on site to test unit for leaking from ice maker. Fiund crack in mold of icemaker. Replaced and tested unit. Unit working properly, no leaks detected.

Near Vista Ln, Austin, TX 78703
Mike C.

Mike C.

Kitchen Aid dishwasher KDTM404ESS3 Arrived to find lower spray arm not attached to sump. Attached spray arm and checked operation, checked good with no water leaks.

Near Creek Crossing Drive, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WRF989SDAM01, Arrived on call for grinding noise in freezer, replaced all parts ordered prior due to defrost failure and instructed customer to allow for 24-48 hours for proper cooling and to open and close door from center of handle for proper door closure on freezer, no water leaks at time of call, call complete.

Near Randig Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF989SDAM01, Arrived on call for grinding noise in freezer, replaced all parts ordered prior due to defrost failure and instructed customer to allow for 24-48 hours for proper cooling and to open and close door from center of handle for proper door closure on freezer, no water leaks at time of call, call complete.

Near Randig Ln, Pflugerville, TX 78660
Robert J.

Robert J.

Whirlpool dryer replacement of timer and start switch

Near Manchaca Rd, Austin, TX 78745
Daniel  A.

Daniel A.

WRF989SDAM00 Freezer door not closing properly. Both left/right side brackets/rails defective not allowing door to open;close properly. Replaced both brackets. Removed excessive ice. Correct drain tube(restricted). Replaced thermistor cover. Checked for air leaks. Normal operation after service

Near Winston Cove, San Antonio, TX 78260
Connor M.

Connor M.

KUIX505ESS1 kitchenaid ice machine Arrived on site to test unit for over producing ice. Found failed bin thermistor. Replaced and tested unit. Unit working properly, no leaks detected.

Near Retama St, Austin, TX 78704
Connor M.

Connor M.

WRS315SNHM00 whirlpool refrigerator Arrived on site ot test unit for not cooling well. Unit not near an outlet, trapped behind other applainces. Could not plug unit in for diagnosis. Performed over all check and found condenser fan motor not plugged in. Corrected issue and tested unit. Unit working properly. Not connected to water.

Near Retama St, Austin, TX 78704
Mike C.

Mike C.

Whirlpool Range WFE525S0HV0 Arrived to find front right burner has a residue left on glass after using the burner. Using Affresh cooktop cleaner I was able to remove the residue. Advised customer to purchase Affresh cooktop cleaner to remove spots from glass. Unit checks good.

Near N Lake Creek Dr, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for ice maker leaking into bin, dripping water. Replaced ice maker, also found filter needed changed as it was not dispersing water. Found all other parms check good. All water connections dry

Near Hilltop Rd, Troy, TX 76579
Nathaniel B.

Nathaniel B.

Model ET22DKXAW02, Arrived on call for both compartments not cooling properly, found fresh food control set to coldest setting and evap motor not running, freezer was at 18 degrees and fresh food at 61 degrees, turned evap fan blade by hand and started running, will need evap motor replaced, evap motor 78.80, svc/ labor rf330 179.99 which = 258.79 plus tax 21.35 which = 280.14, customer agreed to est,, installed evap fan and checked operation and evap fan is running know, found no ive in returns or supply and compressor amp draw on red wire is 0.8 amps which is good, collected full balance of 280.14, unit is not connected to water it is in garage. Call complete.

Near Deep Water Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model ET22DKXAW02, Arrived on call for both compartments not cooling properly, found fresh food control set to coldest setting and evap motor not running, freezer was at 18 degrees and fresh food at 61 degrees, turned evap fan blade by hand and started running, will need evap motor replaced, evap motor 78.80, svc/ labor rf330 179.99 which = 258.79 plus tax 21.35 which = 280.14, customer agreed to est,, installed evap fan and checked operation and evap fan is running know, found no ive in returns or supply and compressor amp draw on red wire is 0.8 amps which is good, collected full balance of 280.14, unit is not connected to water it is in garage. Call complete.

Near Deep Water Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KRMF706ESS01 kitchenaid refrigerator Arrived on site to test unit for water spraying from dispenser. Found dispenser tube slightly out of place. Corrected issue and tested unit. Unit working properly. No leaks detected.

Near Fox Hound Cove, Dripping Springs, TX 78620
Kevin B.

Kevin B.

Arrived on site And found freezer door is dragging on liner, also found door cam Is off and not allowing door to close properly, took one picture. Will need to bring back door cam and cam thimble and hinge to correct issue. No water leaks from connections at time of service.

Near Padina Dr, Austin, TX 78733
Robert J.

Robert J.

Near Lady Bird Ln, Austin, TX 78741
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model#WRS975SIDM00. Frosting on fresh food evaporator.

Near San Marco Trail, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site and inspected cooktop and found F47 code on user interface. Uninstalled cooktop and replaced both modules and UI. After programming cooktop errors have stopped, it will now power on correctly and shows as operating however there is no cookware available yet to be completely certain of operation. Job complete

Near TX-360 Loop, Austin, TX 78746
Dona W.

Dona W.

Arrived on site for rf and LF burners. To heating all the way to temp, found both burners only supplying from one side of coil. Replaced coils and infinite switches. Verified operations on all burners. All check good.

Near Stonehaven Dr, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model MVWP575GW0, Arrived on call for not getting any hot water when selected only draws cold tap water, checked for error codes and got f5 e1 which is a lid switch fault ehich was the only error, then found when set on warm only gets tap water just as if it was cold but if turned it to hot gets hot water, found that sensor on valve is showing open, replaced valve and temp switch and tested and still same issue, will order control due to still not getting warm water and did not show a temp sensor open for error codes and lid lock will need to. Be ordered, skyped office parts and talked to jordan and will reschedule for 5/24/18

Near Winding Shore Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWP575GW0, Arrived on call for not getting any hot water when selected only draws cold tap water, checked for error codes and got f5 e1 which is a lid switch fault ehich was the only error, then found when set on warm only gets tap water just as if it was cold but if turned it to hot gets hot water, found that sensor on valve is showing open, replaced valve and temp switch and tested and still same issue, will order control due to still not getting warm water and did not show a temp sensor open for error codes and lid lock will need to. Be ordered, skyped office parts and talked to jordan and will reschedule for 5/24/18

Near Winding Shore Ln, Pflugerville, TX 78660
Lou S.

Lou S.

Arrived on site to install previously diagnosed and ordered parts. Removed and replaced the emitter and receiver board kit and ice maker. Tested unit and unit operated as designed. No water leaks observed during service. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Connor M.

Connor M.

KICU569XSS00 kitchenaid induction cooktop Installed burners and tested unit. Cookware for induction purchased by customer is not compatible with this cooktop. Confirmed proper function of all burners with cast iron. Job completed.

Near Copper Ridge Dr, New Braunfels, TX 78132
Brandon C.

Brandon C.

Arrived on site for microwave not running a cycle, found bad interlock switch. I removed oven from wall, gained access to interlock switch, replaced interlock, unit tested good. Collected 227.31 on cc

Near Foxfield Cove, Austin, TX 78738
Dona W.

Dona W.

Sr#7722014132, arrived on site for right front burner clicking continuously. Replaced spark module, unit is now only clicking intermittently. Will need to replace cap due to not sensing the ground to stop igniting and burner, electrode may not be needed but will bring on return visit. Sarah assisted with parts, expart so office will reschedule.

Near Stinnett Mill Rd, Salado, TX 76571
Connor M.

Connor M.

UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for fan not working. Found fan operating as designed. Replaced fan motor per cs. Unit working properly.

Near Rock Nettle, New Braunfels, TX 78130
Connor M.

Connor M.

WDT720PADM3 whirlpool dishwasher Arrived on site tontest unit for upper rack issue.mfiund both right side rollers broken. Replaced and tested unit. Unit working properly, no leaks detected.

Near Rock Nettle, New Braunfels, TX 78130
Mike G.

Mike G.

MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....

Near La Vega St, Waco, TX 76705
Mike G.

Mike G.

MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....

Near La Vega St, Waco, TX 76705
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.

Near Crete Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.

Near Crete Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.

Near Glenmeadows Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.

Near Glenmeadows Dr, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the drain pump and tested unit. Unit operated as designed. No water leaks observed during service.

Near S Brook Dr, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and replaced drain hose and extension diagnosed on previous visit. Ran a diagnostic cycle and dishwasher is no longer leaking. No water leaks from connections at time of service, job complete.

Near Bloomsbury Dr, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for f9 e0 error, checked household voltage is correct from l1 to l2, l1 to neutral good l2 to neutral good. Unit is wired correctly at terminal block found k2 on control with chatter, popping with internal spark. Replaced control, verified temperatures to spec. Cooktop working correctly all parms check good.

Near Brady Way, Belton, TX 76513
Brandon C.

Brandon C.

Arrived on site for unit frosting inside freezer section, found freezer door gasket not sealing, I adjusted the tracks inside freezer section, unit tested good. Water lines were dry at time of service.

Near Sambar Dr, Buda, TX 78610
Kevin B.

Kevin B.

Arrived on site and inspected fabric softener fill cup, Standing water inside of cup is due to drain being raised an inch and a quarter above cup bottom. This is to allow softener to mix with water before being injected into washer. It does not have a drain other than this and remaining water is normal. No adjustment for replacement of parts is currently available to correct this and fabric softener valve cannot be deselected During any wash cycle. No water leaks At time of service. Job complete.

Near FM 967, Buda, TX 78610
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no heat in cycle, found element is burned in half, replaced element, checked for leaks unit check good. Unit is now cycle with heater. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Mike C.

Mike C.

Whirlpool oven GMC275PDS6 Arrived to find the off button does not cancel a heating cycle. Found user interface bad. Installed new user interface and checked operation, checked good.

Near Golf View Dr, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect microwave control panel flashing in and out. The customer advised that the unit inside light would not come on when opening the door and the panel would read door. She also stated that the control panel would turn off and on while still plugged in and not in use. I removed and replaced the interlocks, switches and control. Tested unit and unit operated as designed. Job completed.

Near Continental Ave, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24

Near Woodledge Pl, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24

Near Woodledge Pl, Round Rock, TX 78665
Dona W.

Dona W.

rrived on site for door showing as open, will need to replace door switches and interlocks. Heavy noise on turntable motor, and driver. Replaced interlocks, switches, turntable motor and shaft, verified door is showing as closed and no noise on turntable now. All operations check good.

Near Beechwood Ln, Killeen, TX 76543
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning, found sump to be bad, I replaced sump, unit tested good. No leaks at time of service.

Near Alexandria Dr, Austin, TX 78749
Nathaniel B.

Nathaniel B.

Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah

Near Cascada Lane, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah

Near Cascada Lane, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for a mechanically open fill valve. Replaced fill valve verified no leaks, unit is agitating, draining, spinning. Water is shutting off not staying on. Customers household cold side on wall is dripping, customer is aware. All water connections dry. Collected 161.82 on card.

Near E Stan Schlueter Loop, Killeen, TX 76542
Carlos G.

Carlos G.

ived onsite for customer compliant of noise issue. Found noise coming from cam switch. Normal wear and tear. Office to order parts for return visit and reschedule customer due to after hours.; ordrng 1 WP8181712 (NOZZLE) and 1 WP8183183 (LEVER) and 1 WP8183184 (CAM) and 1 WPW10161052 (CAM) and 1 WPW10352973 (SWITCH )

Near Mauna Loa Ln, Bastrop, TX 78602
Brandon C.

Brandon C.

Arrived on site for long drain error code, found a clog in the filter of the drain pump, I cleared the filter, unit tested good. Collected 162.36 on cc

Near Alexandria Dr, Austin, TX 78749
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve. Tested unit and unit tested good. No water leaks observed during service. Job completed.

Near Fox Sparrow Trail, Cedar Park, TX 78613
Paul R.

Paul R.

KitchenAid Oven Model KODE500ESS02. Arrived onsite for the oven with a broken glass in the upper door. I replaced the window pack that was found defective on the previous visit. I vacuumed up all of the broken glass. Call complete.

Near Rush Creek Ln, Austin, TX 78732
Paul R.

Paul R.

Near Rush Creek Ln, Austin, TX 78732
Nathaniel B.

Nathaniel B.

Model MVWX655DW0, Arrived on call for unit does not complete cycle, checked for error codes and got f8 e1 which is for a long fill no fill which was the only error, found water turned off on cold completely and hot water was only turned on 1/4 inch turn, turned hot and cold water on and ran auto test and know unit is filling properly on hot and cold water and it ran all test checked good,, no water leaks at time of call, only charged customer svc/ fee of 99.99 plus tax 8.25 which = 108.24, no water leaks at time of call, call complete.

Near White Oak Loop, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MVWX655DW0, Arrived on call for unit does not complete cycle, checked for error codes and got f8 e1 which is for a long fill no fill which was the only error, found water turned off on cold completely and hot water was only turned on 1/4 inch turn, turned hot and cold water on and ran auto test and know unit is filling properly on hot and cold water and it ran all test checked good,, no water leaks at time of call, only charged customer svc/ fee of 99.99 plus tax 8.25 which = 108.24, no water leaks at time of call, call complete.

Near White Oak Loop, Round Rock, TX 78681
Mike G.

Mike G.

KUDT03FTSS0, Arrived on site to install new bi-metal and checked unit after repair and unit is now powering on and unit is filling washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Blackberry Rd, Belton, TX 76513
Mike G.

Mike G.

KUDT03FTSS0, Arrived on site to install new bi-metal and checked unit after repair and unit is now powering on and unit is filling washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Blackberry Rd, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect washer vibration. Customer advised that the unit was "walking" while spinning. Upon further inspection, I found that the feet were not set properly and the unit was not center. I set the feet centering the basket/chassis and tested the unit. Unit tested good. No water leaks observed during service.

Near Cypress Creek Road, Cedar Park, TX 78613
Kevin B.

Kevin B.

Arrived on site and found stop is missing, after replacing all function has returned to dishwasher. No water leaks from connections at time of service, job complete.

Near Frontage Rd, Austin, TX 78746
Nathaniel B.

Nathaniel B.

Model ADB1400AGW1, Arrived on call for lights on control work but all it does is hmmm when starts cycle, found no water going to the unit valve is humming but no water to valve , removed the supply hose from dishwasher and not getting any water from the shut off under sink, customer will need to contact land lord to have plumber replace shut off under sink, no parts needed, call complete.

Near Charrington Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ADB1400AGW1, Arrived on call for lights on control work but all it does is hmmm when starts cycle, found no water going to the unit valve is humming but no water to valve , removed the supply hose from dishwasher and not getting any water from the shut off under sink, customer will need to contact land lord to have plumber replace shut off under sink, no parts needed, call complete.

Near Charrington Dr, Round Rock, TX 78664
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the wiring harness, control, control panel and inner door pad. Placed unit in diagnostic mode and tested and the unlit motor did not engage and showed error code 6/4. Office to order sump/motor assembly and float switch and scheduled return service for 05/21/18 JA. No water leaks observed during service.

Near Dasher Drive, Cedar Park, TX 78613
Carlos G.

Carlos G.

Arrived onsite for customer compliant of not washing. Checked components and found a faulty sump. Removed and replaced sump assembly. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Grand Banks Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

WMH32519FB1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.

Near E Riverside Dr, Austin, TX 78741
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for upper rack stops falling off still after replacing stops, will order top rack tracks and stops, skyped office parts and talked to jordan and will reschedule for 5/21/18

Near Landon Samuel Loop, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for upper rack stops falling off still after replacing stops, will order top rack tracks and stops, skyped office parts and talked to jordan and will reschedule for 5/21/18

Near Landon Samuel Loop, Pflugerville, TX 78660
Joseph C.

Joseph C.

WMH32519FS1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.

Near E Riverside Dr, Austin, TX 78741
Connor M.

Connor M.

KSEG950ESS0 kitchenaid range Installed console and tested unit. Unit working properly.

Near I-10, Seguin, TX 78155
Nathaniel B.

Nathaniel B.

Model G7CE3034XS00, Autho. Werrs00epl1, Arrived on call for cooktop bubbling up and 1 knob needs to be replaced, , will order glass cook top and 2 knobs for left rear burner knob and left front knob, skyped office parts and talked to jordan and will reschedule for 5/21/18

Near Landon Samuel Loop, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model G7CE3034XS00, Autho. Werrs00epl1, Arrived on call for cooktop bubbling up and 1 knob needs to be replaced, , will order glass cook top and 2 knobs for left rear burner knob and left front knob, skyped office parts and talked to jordan and will reschedule for 5/21/18

Near Landon Samuel Loop, Pflugerville, TX 78660
Mike C.

Mike C.

Kitchen Aid Range KGRS505XSS05 Arrived to check upper oven for not heating. Found bake ignitor bad. Installed new bake ignitor and checked operation, checked good. Ignitor $83.35 - CO270 $159.99

Near Cherokee Rose Cir, Georgetown, TX 78626
Clif L.

Clif L.

Frigidaire dishwasher FGHD2433KF1. Arrived on site to diagnose a dishwasher that is giving error codes and not starting the cycle. Tested unit and found vent assembly not operating properly causing unit not to start. Replaced vent assembly and tested unit. Found all his functioning properly at this time. No leaks were found at time of service.

Near Alegria Rd, Austin, TX 78757
Carlos G.

Carlos G.

16:16, 6-4, 10-3 codes stored. The ui is missing the led for the cancel button. At an attepted test mode, the unit will start to fill and then beep a long tone after a few seconds and shut off all of the leds. I found the vent fan is shorted and causes the unit to reset. Office to order p/n WPW10469574 vent assy and p/n WPW10481144 ui. No leaks observed during serv

Near Grand Banks Ln, Pflugerville, TX 78660
Luis M.

Luis M.

Refrigerator-replaced faulty icemaker

Near Leafield Dr, Austin, TX 78749
Nathaniel B.

Nathaniel B.

Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete

Near Duroc Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete

Near Duroc Dr, Hutto, TX 78634
Mike G.

Mike G.

MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18

Near W Avenue Z, Temple, TX 76504
Mike G.

Mike G.

MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18

Near W Avenue Z, Temple, TX 76504
Dona W.

Dona W.

Arrived on site for broken door latch and door surrounding, replaced handle and door surround. Verified operations, unit checks good.

Near Tepee Dr, Harker Heights, TX 76548
Clif L.

Clif L.

Kitchenaid oven KEBS109BSS00. Arrived on site to diagnose and oven with broken door glass. Tested unit and found exterior glass for oven door broken. Replaced door glass and name badge on unit. Tested unit and found all is functioning properly at this time.

Near Silverhill Ln, Austin, TX 78759
Lou S.

Lou S.

arrived on site to inspect water not coming on in Dishwasher. Upon further inspection, I placed the unit in diagnostic mode and found that the water supply was not on. Turned the water on and the unit began to fill. Diagnostics completed and no error codes found. Advised customer of my findings and instructed them on soap use and care for the unit. No water leaks observed during service.

Near Co Rd 178, Cedar Park, TX 78613
Daniel  A.

Daniel A.

WRF736SDAM14 Excessive noise/vibration from freezer. Checked refrigerator evaporator motor. Normal. Condenser fan motor normal. Support and retainer grommet for freezer fan motor not seated properly. Corrected support grommet for fan motor. Normal operation after service

Near Daimler Dr, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Unit has a 1 year extended warranty through builder, fridge came with the home, Arrived on call for none of the interior lights work, found 123 ac volts to led flat from yellow to white but light not coming on so replaced led flat and interior lights came on but freezer led had some led not working so replaced led in freezer all lights are working know 1 of the led taprd was not used that was preordered, all checks good, no water leaks at time of call, call complete.

Near De Coronado Circle, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Unit has a 1 year extended warranty through builder, fridge came with the home, Arrived on call for none of the interior lights work, found 123 ac volts to led flat from yellow to white but light not coming on so replaced led flat and interior lights came on but freezer led had some led not working so replaced led in freezer all lights are working know 1 of the led taprd was not used that was preordered, all checks good, no water leaks at time of call, call complete.

Near De Coronado Circle, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced main control and fan motor

Near Anacua Loop, Manchaca, TX 78652
Dona W.

Dona W.

Arrived on site for unit leaking, found rat has chewed through hoses, wiring harness and sump is leaking. Will need hoses, harness, and sump Hose-23.38/hose-45.46/ hose-52.11/ harness-145.88/sump 233.24 labor is 234.99 total of 795.70. Customer does not want to repair at this time. Water connections are dry. Collected 108.24 in check for diagnosis.

Near Ross Rd, Belton, TX 76513
Mike G.

Mike G.

WRF992FIFM00, Arrived on site to install pressure regulator on unit and tested unit after repair and unit is now disp water with no issues checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Arrowhead Dr, Temple, TX 76502
Mike G.

Mike G.

WRF992FIFM00, Arrived on site to install pressure regulator on unit and tested unit after repair and unit is now disp water with no issues checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Arrowhead Dr, Temple, TX 76502
Lou S.

Lou S.

arrived on site to inspect washer not turning on. Customer advised that they turned the unit on and approximately three seconds later the unit turned off and would not come back on. Customer unplugged the unit and plugged it back in and the unit came on. I ran the unit in diagnostics and the unit would shut off. I removed replaced the control me tested the unit. Unit operated as designed. No water leaks observed during service.

Near Molly Ln, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for interior oven light does not always work, found bad contact in light socket and has 123 ac volts to light bulb but light is still not coming on, customer to purchase new light bulb, call complete.

Near Clary Sage Loop, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for interior oven light does not always work, found bad contact in light socket and has 123 ac volts to light bulb but light is still not coming on, customer to purchase new light bulb, call complete.

Near Clary Sage Loop, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site for ice not producing in ff door section, noise in fridge. Found ice build up on rear ff evaporator, also found error BF in diagnostics showing ice bin is full. Bail arm on icemaker is showing ice box is full when it isn't. Will need to replace ff evap cover, hv control and icemaker upon return. Customer will defrost unit prior to technician return Sarah assisted with reschedule and parts. 5/21 all water connections dry.

Near Alta Vista Loop, Temple, TX 76502
Lou S.

Lou S.

arrived on site to inspect drying not heating. Upon further inspection, I found that the element was not working. I verified ohms at the element and then found that the connection wire was badly damaged and will need to be replaced. Also found that the connector on the element was damaged as well from the wiring harness burning out. I inspected the control and found that the start button housing was broken and duct tape was being used to hold it in place. Office to order wiring harness and start device and schedule return service. I will return with pre-diagnosed parts except for the door switch.No lint observed during service.

Near Ashmere Loop, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for no cool, found open start device. Start device-114.00 Capacitor on relay-81.48 Labor199.99 total is 428.10. Customer is not sure if they want to fix at this time. Have left quote. All water connections dry.

Near Sage Grove Ct, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no cool, found open start device. Start device-114.00 Capacitor on relay-81.48 Labor199.99 total is 428.10. Customer is not sure if they want to fix at this time. Have left quote. All water connections dry.

Near Sage Grove Ct, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for timer not advancing stuck on 40 min forever, ran cycle and ran it for 5 min and no movement from timer, installed timer, checked operation and all checks good timer is advancing, call complete.

Near Tolcarne Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for timer not advancing stuck on 40 min forever, ran cycle and ran it for 5 min and no movement from timer, installed timer, checked operation and all checks good timer is advancing, call complete.

Near Tolcarne Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced both tracks and installed new stops. Tested unit and unit tested good. No water leaks observed during service.

Near Ashmere Loop, Round Rock, TX 78681
Lou S.

Lou S.

Near Ashmere Loop, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WDF520PADB7 ,Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18

Near E Palm Valley Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADB7 ,Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18

Near E Palm Valley Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18

Near E Palm Valley Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18

Near E Palm Valley Blvd, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site to replace diode and capacitor that were burnt. Replaced both and verified operations 3 times. Unit is working properly and heating well.

Near Bonnie Ln, Belton, TX 76513
Dona W.

Dona W.

Arrived on site for no stop or start button working, replaced control membrane that was not making contact on that strip. Verified operations. Unit checks good.

Near Bonnie Ln, Belton, TX 76513
Lou S.

Lou S.

Arrived on site to inspect damaged legs on dryer. Upon further inspection, I found that the units feet were not properly installed and when the unit was leaned forward and backward to install the legs and when it was put into place the legs bent causing the cabinet to housing to bend. The legs were were broken inside the unit. Also, I found that the as line was not properly connected when removing to install cabinet feet. I removed and replaced the cabinet and adjusted the feet to the proper height and centered the unit. I reconnected the gas line and tested with liquid detector and found no leaks. Tested the unit and the unit operated as designed. The unit will need a vent hose clamp at the back of the unit and customer

Near Mckavitt Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect range oven not working. Upon further inspection, I found that the unit control was showing F9 error code. I verified voltage in to the unit and attempted to place the unit in diagnostic mode but the control is bad. Office to order control-black and scheduled return service for 05/18/18 SW.

Near Mckavitt Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect condensation and ice buildup in fc section of unit. Upon further inspection, I found that the rc door was open approximately 1/4 inch and was allowing warm air into the fc chamber. I removed the door and shelves to find ice buildup on the lower portion of the Evap cover blocking the fc door from closing/securing. There was condensation on the top, sides, and bottom of fc chamber along with some ice buildup on the bottom. I used my steamer to defrost the ice buildup and checked the Evap cover and fan and both were good. I tested both ice makers in diagnostics through code 120 and 121. Both units operated as designed. No water leaks observed during service.

Near Bliss Ln, Leander, TX 78641
Carlos G.

Carlos G.

Arrived onsite to replace parts from prior visit. Removed and replaced drum, dryer kit, element. Ran test cycle and all checks ok now. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MSD2651HEW, Arrived on call for icemaker ice cubes are to large and not able to dispense ice, icemaker did not over fill so valve is not needed no ice buildup in fill tube to ice maker water in floor that froze prior was due to drain was frozen, installed icemaker , customer to dump first batch of ice and then use from then on , instructed customer ice cubes will be smaller in thickness which is normal., no water leaks at time of call, call complete.

Near Bluebonnet Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model MSD2651HEW, Arrived on call for icemaker ice cubes are to large and not able to dispense ice, icemaker did not over fill so valve is not needed no ice buildup in fill tube to ice maker water in floor that froze prior was due to drain was frozen, installed icemaker , customer to dump first batch of ice and then use from then on , instructed customer ice cubes will be smaller in thickness which is normal., no water leaks at time of call, call complete.

Near Bluebonnet Dr, Round Rock, TX 78664
Connor M.

Connor M.

MED9700SB0 maytag dryer Arrived on site to install rollers for repair. Installed both rollers at rear of unit as one had fallen off completely causing other roller to deform severly. Removed excess lint caused by large gap between drum and bulkhead. Unit working properly. Instruct on proper venting and fire hazard.

Near Paradise Hills, New Braunfels, TX 78132
Daniel  A.

Daniel A.

MVWC360AW0 Excessive noise. Defective spin bearing on transmission. Unable to remove wash plate. Replaced spin basket/tub ring /wash plate and gearcase. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Lazy Clover, San Antonio, TX 78261
Clif L.

Clif L.

Kitchenaid refrigerator KBFA20ERSS01. Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper motor for fresh food section worn out due to normal wear and tear. Replaced damper assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Columbine Dr, Austin, TX 78727
Dona W.

Dona W.

SR#7721997506 arrived on site for customer complaint that unit is not washing her clothing, found unit is filling to specifications, washing to specifications, unit is filling to top of washplate on normal cycle using auto sensing. On deep water wash unit is producing at least 2 inches more water depth. Checked standpipe is no more than 6 inches in wall. Watched agitation with clothing washplate is moving clothing from top to bottom as designed. No error codes. Unit is filling at correct timing and depth. All water connections dry. Customer is unsatisfied with operations of machine. Customer started using excessive language, hitting walls with her fist, customer opened door, tech turned machine off and left home.

Near Lightning Rock Trail, Killeen, TX 76542
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE104DSS0 Arrived to find door not closing. Found the left hinge had come out of the hinge pin. Reset hinge onto pin and checked operation, checked good with no water leaks. DW380 $199.99

Near City Lights Ln, Georgetown, TX 78626
Joseph C.

Joseph C.

WTW7000DW0 Arrived on site for “hole in agitator and clothing is getting stuck” complaint. Inspected unit and found hole in washplate. Hot water was turned off. Hot water being off generated an F08E02 error code. Turned on hot water and removed and replaced washplate. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Dexmoor Dr, Austin, TX 78723
Connor M.

Connor M.

WRX988SIBM00 whirlpool refrigerator Arrived on site to install parts for return. Installed adapter kit, and sealed fill tube opening at back of unit. Unit working properly, no leaks detected.

Near Cedar Elm St, New Braunfels, TX 78132
Mike C.

Mike C.

Kitchen Aid Refrigerator KSSC48QTS02 Arrived and installed new ice door motor and door. Checked operation and unit checks good with no water leaks.

Near Covington Cove, Georgetown, TX 78628
Connor M.

Connor M.

WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for temps too high in ff compartment. Fiund evap severly frosted over. Will need to defrost for 24 hours before repair to avoid damaging evap. Sw approved 5/17. Will need to replace harness and perform proper service pointer.

Near Horseshoe Trail, New Braunfels, TX 78132
Joseph C.

Joseph C.

WFW92HEFC0 Arrived on site for “F08E02 error code” complaint. Inspected unit and found expansion board and dispenser motor to be faulty. Removed and replaced board and motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Creighton Ln, Austin, TX 78723
Dona W.

Dona W.

Arrived on site for no ice production, previous tech replaced control that had burned and taken out ice maker and dispenser, replaced ice maker, verified unit is filling and starting ice production, all water connections dry.

Near Cr 2200, Lampasas, TX 76550
Connor M.

Connor M.

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not drying dishes well. Found rinse aid dispenser has never been used. Confirmed heater operation and instruct on proper use. No leaks detected.

Near Carriage Inn, New Braunfels, TX 78132
Brandon C.

Brandon C.

Arrived on site for unit not heating, I found bad element, I replaced heating element unit tested good. Vent was clear at time of service.

Near Galloway Ct, Austin, TX 78737
Kevin B.

Kevin B.

Dryer is stacked on top of washer, floor is also made of decking and is uneven. Arrived on site and set washer into diagnostic cycle and found saved code F9 E2, ran a diagnostic cycle and all functions progressed properly. Removed lower panel and found debris in drain catch, after reassembling ran a diagnostic cycle again and all functions still operating properly. Could not duplicate cause of error code but if situation happens Again will need to bring back main harness, control board, and drain pump. No leaks from connections at time of service, job complete

Near FM2244, Bee Cave, TX 78738
Daniel  A.

Daniel A.

WET4024EW0 Excessive grinding noise during use. Replaced defective gearcase/transmission. Checked motor/coupler/agitator. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Larkspur Dr, San Antonio, TX 78213
Connor M.

Connor M.

UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for not moving air when turned on. Found fan not reaching proper speeds with correct voltage. Replaced fan and tested unit. Unit working properly.

Near Mistflower, New Braunfels, TX 78130
Connor M.

Connor M.

MDB8959SFZ4 maytag washer Arri ed on site to test unit for leaking during use. Found condensation on top outsid eof unit, pink residue all over unit. No components leaking. Unable to duplicate issue. Water is most apparent on left side. Ordering gasket and left hinge. Customer needs 12-3 on thursday. If unable to schedule properly please contact customer.

Near Roadrunner Ave, New Braunfels, TX 78130
Clif L.

Clif L.

Whirlpool refrigerator GI5FSAXVY01. Arrived on site to replace start device for refrigerator compressor. Replaced part and tested unit. Found all is functioning properly at this time. Unit was not hooked up to water at time of service.

Near Wood Springs Ln, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site to replace valve and recirculating pump, found recirculating pump motor with excessive noise. Found valve mechanically closed not allowing for water flow. Verified no noise and ice production starting. Once unit was pulled out to remove power and turn water off, technician noticed the house side incoming water on valve is dripping. Took pictures. Customer will need to get a plumber to change fitting or tighten. Showed customer where dripping. Left unit pulled out with towel underneath so that unit is not dripping on floor. Fitting is dripping heavily when unit is in off position. Darker spots on left cabinet interior on house took pictures. All water connections on unit are dry. Sold cleaner collected 26.42 on card.

Near Springwood Ct, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for part hanger I replaced dispenser, unit tested good. Water lines were dry at time of service.

Near McGregor Ln, Dripping Springs, TX 78620
Lou S.

Lou S.

Near Rock Nettle Pl, Georgetown, TX 78628
Connor M.

Connor M.

WFW3090GW whirlpool washer Installed tank and tested unit. Unit working properly, no leaks detected.

Near Button Ball, New Braunfels, TX 78130
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to install bearing kit and rotor. Installed both parts and tested unit. Unit working properly, no leaks detected.

Near Button Ball, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model MMV4206FZ2, Arrived on call for microwave not heating, installed cap, mag, diode, and checked operation and all checks good, call complete.

Near Lipton Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MMV4206FZ2, Arrived on call for microwave not heating, installed cap, mag, diode, and checked operation and all checks good, call complete.

Near Lipton Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

Arrived on site for unit not unlocking, found bad door latch, I replaced the door latch, unit tested good.

Near Fergus, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for deep fill issues, found unit is filling correctly on predetermined settings. Normal cycle, clean washer, sanitize nor drain and spin will allow deep water pre determined from factory. Verified correct fill amounts, verified wash, drain and spin with clothing. All parms check correctly. All water connections dry.

Near Gun Club Rd, Temple, TX 76501
Mike G.

Mike G.

WDT720PADM0, Arrived on site for unit not draining checked unit and found that the drain pump is not turning on replaced drain pump and retested unit and found that the unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Estes Rd, Lorena, TX 76655
Mike G.

Mike G.

WDT720PADM0, Arrived on site for unit not draining checked unit and found that the drain pump is not turning on replaced drain pump and retested unit and found that the unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Estes Rd, Lorena, TX 76655
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the control and overlay, unit tested good.

Near Sunnyside Dr, Kyle, TX 78640
Nathaniel B.

Nathaniel B.

Model WTW6800WW1, Unit has a 1 year extended warranty through the builder, unit was put in to home by builder when customer moved in the home, dusty turner from kb homes 512-809-1248, found unit has a f2 key pad which is a user interface failure, replaced user interface and then went to test with f2 error gone and found unit trying to lock and unlock 3 times on its own and will not start cycle then replaced main control and know is showing a du error which is a lid lock failure, will need to order lid lock, office will reschedule with customer.

Near Estes Park, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WTW6800WW1, Unit has a 1 year extended warranty through the builder, unit was put in to home by builder when customer moved in the home, dusty turner from kb homes 512-809-1248, found unit has a f2 key pad which is a user interface failure, replaced user interface and then went to test with f2 error gone and found unit trying to lock and unlock 3 times on its own and will not start cycle then replaced main control and know is showing a du error which is a lid lock failure, will need to order lid lock, office will reschedule with customer.

Near Estes Park, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect gas leak from front left burner on cooktop. Upon further inspection, I tested all gas connections under the unit with liquid detector and found no leaks. Customer provided a copy of a receipt from the gas company which their notes stated there is a gas leak on the front left burner. I removed the cooktop and tested all connections to the burners and valves and found no leaks. The customer was not home but his adult son was and I verified the test with him by showing him there were no leaks using the liquid detector. I spoke to the customer on the phone and he said his wife was having a difficult time getting the left burner to come on. I removed and replaced the left front burner valve and tested and it tested good. It appears that when the customer uses the unit, they are not turning the knob to ignite soon enough allowing gas to escape the burner before igniting causing what appears to be a gas leak. I showed the customers son how the unit operates so he co

Near Medinah Greens Dr, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model MSD2542VEW00, Arrived on call for no cool complaint, replaced compressor and valve and dye drier and pulled vacuum for 20 min and held for 15 min and charged system with 5.00 oz and compressor amp draw is 1.3 amps and dropping and is getting good heat exchange and temp is dropping in freezer and low side pressure is +1 which is good, customer to allow the unit to run for 24-48 hours for proper cooling, unit is not connected to water, call complete.

Near Roberto Clemente Ln, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MSD2542VEW00, Arrived on call for no cool complaint, replaced compressor and valve and dye drier and pulled vacuum for 20 min and held for 15 min and charged system with 5.00 oz and compressor amp draw is 1.3 amps and dropping and is getting good heat exchange and temp is dropping in freezer and low side pressure is +1 which is good, customer to allow the unit to run for 24-48 hours for proper cooling, unit is not connected to water, call complete.

Near Roberto Clemente Ln, Round Rock, TX 78665

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