We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Cedar Park, TX 78613
Tommy
Job Details: 05/07/2021
Arrived onsite for previously diagnosed parts. Upon replacing both controls found unit to now be operating as designed. Job Completed.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/07/2021
"Arrived n site for washer have a hole in the door bellow. Inspected unit and work area. Identified failure. Not able to test unit due to hole in bellow. Removed failed bellow and installed new. Assembled unit and tested operation. Found suds buildup in unit. Spoke with customer on soap usage with home water softener system. Recommend to run cleaning cycle until suds are removed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Cedar Park, TX 78613
Kayman
Job Details: 05/07/2021
Arrived onsite for microwave making weird noise and not heating. Upon arrival I confirmed the complaint with a cup of water. I accessed the diode in the front behind the control panel. I found a small burn out on the diode. I replaced the diode and tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78702
Luis
Job Details: 05/07/2021
"Arrived on site for water leaking and freezing in fresh food. Diagnosed air migrating into fresh food with damper door closed around housing,water leaking from filter head. Replaced filter head,added sealer around damper housing,checked water connections no leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lockhart, TX 78644
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of error code, found pressure error code, I disconnected pressure hose from control and tried to run diagnostic test, unit would not run diagnostic test even with pressure hose disconnected, found failed control board. Ordering control. ; ordrng 1 W11498802 (Control) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Rollingwood, TX 78746
Luis
Job Details: 05/07/2021
"Arrived on site for not dispensing ice. Removed auger cover,found broken corroded power lead that caused lead on motor to break,replaced motor,repaired broken power lead,tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Austin, TX 78744
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for burner not coming on. Test unit and found burner cap not sitting correctly. Secured burner cap test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/07/2021
"Arrived on site for WP fridge is way too cold in fridge- freezing food.freezer is getting too cold- ice buildup. Ran temps and fridge and freezer are cooling as designed. Customer had bumped the settings down to warmest due to the fridge freezing inside. With this, we will not be able to diagnose the issue until we can see what the fridge and freezer are doing when the fridge is freezing items. Moved bagged items off of top shelf to provide better air flow. Ensured items on shelf in fridge werent protruding past the back of the shelves to prevent proper air circulation. Placed in diagnostics and sensors all checked good. Placed in a defrost and could hear ice sizzling on heater as designed. Customer knows to leave settings on recommended if fridge starts freezing items again. This way we can better diagnose what is happening when fridge items are freezing. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not heating, upon inspection found the unit had a burnt red wire. Replaced wire and fuse with no issue. Tested for heat. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Hutto, TX 78634
Jimmy J.
Job Details: 05/07/2021
"Arrived on site for The oven will not get hotter than 260 degrees after more than 3 hours. Also, the stovetop takes about. Found voltage at the wall was only 120. Ran diagnostics and f9e0 was only error code (Miswired outlet or breaker). Cleared error code but it came back on immediately. Customer will need to contact an electrician to resolve the heating issue by repairing the outlet or breaker. Job completed."
We serviced a
MAYTAG WASHER
Model MGD6230HW0
Near Austin, TX 78704
Jacob
Job Details: 05/07/2021
Arrived onsite for unit still expelling gas. Used leak detector. Unit picked up gas smell in the laundry room. Went ahead and replace burner assembly. Tested unit. No gas smell at this time. Job complete. Need to return to replace console.; O-emld tckt
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/07/2021
"Arrived on site for dishwasher not powering on. Inspected unit and work area. Found unit with no power. Unplugged unit powered back on. Found miscommunication between UI and control. Removed failed control and installed new. Attempted to,test operation and found UI will need to be replaced with control..; ordrng 1 WD21X23461 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78704
Luis
Job Details: 05/07/2021
"Arrived on site for excessive ice. Found bail arm not installed into icemaker housing,installed bail arm fully into icemaker housing.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to replace console UI, replaced console, tested unit and now unit is operating as designed. Informed customer of the need to reconnect to WiFi on the unit and gave him the number for the WiFi connect team. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/07/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced console and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not spinning correctly, upon inspection found no issues with washer except for 2 overload codes, instructed customer on proper use I.e bulky settings. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB4
Near Austin, TX 78748
Leonardo
Job Details: 05/07/2021
Arrived on site to replace control board. Replaced board test unit and unit filling with water washing and draining. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Kyle, TX 78640
Jacob
Job Details: 05/07/2021
"Arrived onsite for unit making clacking noise still. Put unit in drain and spin. Heard clacking noise. Checked splotch kit and actuator again to be sure the parts we?re screwed down tightly. Tested unit again. Heard noise still continuing. Called tech line, said to check hoses not rubbing against the unit. Check the hub under the agitator and since unit is sitting in a tub it can contribute to noises from the unit but did say a possibility of the gear case needed to be changed. Got st#7730701585. Not able to change gear case as the unit is in a small space. ; ordrng 1 W10721967 (drive pulley) and 1 W11419215 (CONTROL) and 1 W11497303 (MOTOR )"
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ1
Near Austin, TX 78747
Scott
Job Details: 05/07/2021
"Arrived on site for unit not drying . Unit is tumbling but not heating . Tested element,fuse , thermostats. All checked normal . Found not voltage from motor . Replaced motor , stil not heating . Found timer has failed as well. Replaced both motor and timer . Unit is heating normally . Clean lint for blowe housing and cabniet . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manor, TX 78653
Matthew
Job Details: 05/07/2021
"Arrived onsite for dishwasher leaving spotty film on dishes. Upon inspection found faulty dispenser. Replaced dispenser, tested unit and unit is functioning properly. No error codes at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kempner, TX 76539
Al
Job Details: 05/07/2021
"Arrived on site and inspected washer motor and belt issues.Ran diagnostics and confirmed the complaint and removed and replaced both the cam and actuator.Reassembled and unit tested unit and unit did better, but found the capacitor, motor, wash plate and hub were also contributing to the malfunction.Unit did better agitating, but still made the awkward noises.Turned basket and didnt hear the distinctive gear case noises.Ordering above listed parts.Office to schedule return services.Needs more work; ordrng 1 W10528947 (HUB NUT) and 1 W10902814 (AGITATOR) and 1 W11158831 (CAPACITOR, MOTOR RUN) and 1 W11026785 (MOTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Hubbard, TX 76648
Jonathan M
Job Details: 05/07/2021
Arrived on site for a dishwasher that is smoking. Inspected unit and work area. Removed outer door and found no burning smoke residue or burnt wires anywhere. Removed toe plate and checked underneath the unit. Found no smoke residue anywhere in or around the unit. Ran the unit through an auto cycle and the unit ran as designed with no smoke present anywhere inside or outside the unit. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78738
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Will order new sump and motor office to rescheduled; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Manor, TX 78653
Matthew
Job Details: 05/07/2021
Arrived onsite for washer making noise. Upon arrival put unit in diagnostics. Found no stored error codes. Ran auto test and noise was in spin cycle. Inspected underneath unit and found warn belt and noticed that motor pulley was not spinning on center. Replaced motor and belt. Tested unit and unit is functioning properly. No noise. Ran high spin and no noise. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78738
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for not heating. Test unit and unit heating correctly but vent not opened. Replaced vent test unit and unit test good advised customer to use rinse aid to help unit dry better job complete.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Leander, TX 78641
Kayman
Job Details: 05/07/2021
Arrived onsite to install control panel I installed the new panel and there are no dents or scratches present this time. I tested the cook top and both ovens. Unit is working as designed at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near San Marcos, TX 78666
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of f27 error code, pressure sensor error, found out customer would put up to 3 pods in for a wash cycle, I cleared error code, ran diagnostic test cycle, found excessive suds, unit passed diagnostic tests, I ran a regular cycle, unit filled and cut off water valves and tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78628
Cliff
Job Details: 05/07/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Austin, TX 78726
Tommy
Job Details: 05/07/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit rc evap fan and damper control. Proceeded to power on and test unit. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cedar Park, TX 78613
Kayman
Job Details: 05/07/2021
Arrived onsite for washer no powering on and not responding. Upon inspection I confirmed the complaint. I accessed the control and found the diagnostics led flashing continuously indicating correct voltage output. According to the tech sheet the UI would need to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78702
Scott
Job Details: 05/07/2021
"Arrived on site for unit tilting forward when both racks are open and door flopping open . Found door balance spring not hooked into frame ,also screw was missing on left side mounting bracket . Found screw while reinstalling spring . Reinstalled mounting bracket . Door and tilting issues are resolved . No other issues found. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hutto, TX 78634
Wesley
Job Details: 05/07/2021
"Arrived onsite for unit not drying well. Found heater is operating as designed. Provided customer on instruct on capabilities, use and care. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near New Braunfels, TX 78130
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit not heating and light staying on in oven, found proper power to control, found door switch tested good, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Harker Heights, TX 76548
Tyler
Job Details: 05/07/2021
Arrived on site for washer making loud noise during spin. Upon arrival customers stated during spin cycle it sounds like jet trying to fly off a runway. Upon entering diagnostics I found no errors but during diagnostics spin test I was able to confirm units noise. I then called techline and spoke with Andrew sr#7730707534. He advises that the gear case is bad and needed to be replaced again. I replaced gearcase then reasse and tested unit. Found noise no longer present. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near New Braunfels, TX 78132
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for LF(long fill) code. Found bad control, valve and gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB05
Near San Marcos, TX 78666
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit freezing things in fresh food section, found failed control and thermistor, I replaced control and thermistor, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near New Braunfels, TX 78130
Andrew
Job Details: 05/07/2021
Arrived on site to test unit for not operating.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB0
Near Austin, TX 78729
Tommy
Job Details: 05/07/2021
Arrived onsite for microwave burned in right side. Upon arrival found unit cover and cavity damaged. Took photos found wave and mag tube to appear slightly damaged as well. Called tech line spoke with Robert 7730704925 and took photos through technical support on service matters and uploaded. Job Completed.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for sensor drying not working. Found senor connection not connected. Secured connection, tested unit, unit works good. Advised customer of sensor operation. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/07/2021
Arrived on site for LEAKING WHEN IN USE AND WHEN NOT IN USE-DRIPPING FROM LEFT CORNER-HAS WATER OFF TO UNIT. Found valve leaking. Removed brass filling and found gasket in brass fitting damaged from being over tightened along with the threads on the valve damaged. Installers attempted to use plumbers tape to stop the leak but this did not fix anything. Removed valve and fitting and installed new valve and fitting. Ran through diagnostics and no error codes came on. Valve and fitting no longer leak. No other leaks detected. Job completed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB212RBM0
Near Killeen, TX 76542
Al
Job Details: 05/07/2021
Arrived on site and inspected dishwasher not draining.Confirmed the customers newly installed garbage disposal and discovered the knock out was still in the disposal causing the no drain issues.Corrected the issue and also created a drain loop and unit now functioning properly.Customer satisfied JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near New Braunfels, TX 78130
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for FC gasket not sealing on top right corner. Took heat gun to gasket and formed. Installed per magnum behind gasket to assist with proper seal. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Georgetown, TX 78633
Lou
Job Details: 05/07/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=-13 degrees & RC= 67 degrees. I found ice forming on the RC evap cover and in the deli drawer. I advised the customer maths to due to the amount of ice they would need to unplug the unit and defrost it and I would have to come back to complete repairs. Customer advised they were going out of town next week and would be back late next week. I placed the unit in diagnostics and tested the RC evap,fan and found the fan not operating. I will replace the RC evap cover, hv control. No water leaks observed during service.;
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to diagnose oven that is staying on after they cancel the bake. Customer informed us that after they finish cooking it doesnt show it running on the UI but they can feel heat inside the unit for long periods of time after like it is still running periodically where the only way they got it to turn off properly was to reset the breaker, found the UI not responsive at times while trying to enter diagnostics. Found service pointer #W11525545 pointing to the unit not updating so we tested the unit and found the bake and broil elements working, we found the oven turning on and off for us at the time. we are ordering a new UI, to complete the repair, due to the touch screen and update issue. Called techline and spoke to Austin, we advised Austin of the situation and he advised to order a new UI. We got sr number 7730701388. The office will reschedule when we have an eta in the part. ; ordrng 1 W11297728 (UI console)"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78704
Luis
Job Details: 05/07/2021
"Arrived on site for no cool. Powered unit on compressor not powering on,checked voltage good voltage to inverter,120vac and 6.5 Vdc diagnosed a defective inverter,installed a new inverter powered unit on compressor powered on."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Harker Heights, TX 76548
Tyler
Job Details: 05/07/2021
"Arrived on site for dishwasher needing previously diagnosed motor/pump assembly, as well as new spray arm and mount bearing. After arriving and disassembling unit i was able to installed previously diagnosed parts. After reassembling unit I tested it and found unit would fill agitate and drain multiple times as designed with no leaks before during or after repairs. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM00
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker did move and fill, instructed customer to change filter, found the emitter was not working, replaced emitter and lights returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for door not closing. Customer stated FC door doesn?t always close properly. Replaced slides, tested unit, unit works good. Gasket sealing good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Buda, TX 78610
Robert
Job Details: 05/07/2021
Arrived on job for complaints of patch job not done correctly. Found the pads used for smoothing material were left in refrigerator. Removed pad and extra material. Took pictures and consulted with CS.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/07/2021
"Arrived on site for dryer making rumbling noise. Inspected unit and work area. Tested operation to verify failure. Inspected drum felt and found small item stuck in felt. Removed item and tested operation. All tested good, no water leaks detected. Spoke with customer on service performed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78756
David Z
Job Details: 05/07/2021
"Spoke with customer prior to arrival about microwave light issue. Light constantly being on is a result of issue with the control and needs a control to resolve. Talked with CS who approved ordering the part and no need to go on site since issue is a control issue and parts are not present. No other issues present with unit. Ordering control and socket, ; ordrng 1 W11342846 (Control) and 1 W10210871 (Socket)"
We serviced a
KITCHENAID VENTHOOD
Model KVUC606JSS0
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to diagnose switch control cover on vent hood, found that one of the screws holding on the cover had been torqued too much to where the end was snapped off. Replaced the cover and the unit is functioning as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/07/2021
"Arrived on site for refrigerator not producing ice and temperature concerns. Inspected unit and work area. Found customer had thermometer on left wall front by ice housing and chute and it measuring normal leakage from ice container. Cycled ice maker and found no response from ice maker motor. Removed failed ice maker and installed new. Tested operation. All tested good, no water leaks detected."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Martindale, TX 78655
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit not dispensing ice, found ice was clumped together, I removed clumped ice, unit tested good. Door may have been left open causing clumping."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Al
Job Details: 05/07/2021
"Arrived on site and inspected washer with the same issue as before.Customer advised the unit isnt washing the clothes.I cheated the lid lock to allow customer to see the operating functions of the unit and discovered the unit wasnt agitating.Looked underneath and found the actuator wasnt engaged properly into the cam.Since previous tech had the same issues, I removed and replaced the actuator, reassembled and unit tested the unit, and unit tested as designed to customers satisfaction.JOB COMPLETE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Hutto, TX 78634
Jimmy J.
Job Details: 05/07/2021
Arrived on site for not making ice and freezer not cooling enough--THE FREEZER IS SET AT 0 BUT IS READING 22 ON THERMO. Took temps in freezer at 25. Took temps in fridge at 45. Placed in diagnostics and found temps over the last ten hours were way too warm. Inspected RC evaporator and found fridge will need a sealed system repair. Ordering compressor (W10903340) AUTHO drier tube (W10843121) AUTHO to return and complete the repair. ; ordrng 1 W10903340 (Compressor AUTHO) and 1 W10843121 (Drier tube AUTHO)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Manor, TX 78653
Matthew
Job Details: 05/07/2021
Arrived onsite for washer malfunctioning. Upon arrival unit was unplugged. Once plugged in unit drain pump would energize. Tried canceling but unit would not respond. Tried putting unit in diagnostics and control would not respond.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Florence, TX 76527
Jonathan S
Job Details: 05/07/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Florence, TX 76527
Jonathan S
Job Details: 05/07/2021
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Kyle, TX 78640
Jacob
Job Details: 05/07/2021
Arrived onsite for unit giving F1E0 error code. Looked at unit and F1E0 error code was present.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Lampasas, TX 76550
Al
Job Details: 05/07/2021
"Arrived on site and inspected the dishwasher with error i50, which has to do with the detection of the wash motor and or drain pump.Frigidaire error codes advised to cycle the unit off for approximately 5 minutes to clear the error code.Did so and unit tested as designed. It washed, heated, drained as designed
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Leander, TX 78641
David S
Job Details: 05/07/2021
We serviced a
WHIRLPOOL DRYER
Model WGD96HEAC0
Near Austin, TX 78749
Robert
Job Details: 05/07/2021
Arrived on job for complaints of noise. Found the idler pulley bad. After replacement test operation.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Austin, TX 78747
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for oven not getting to temp off by 25?. Test unit and found unit had been calibrated to -20. Calibration set to 0 test unit and unit test good job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM8
Near San Marcos, TX 78666
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit not cooling, found open heating element and evaporator covered in ice, I defrosted evaporator and replaced heating element, unit tested good."
We serviced a
GE DISHWASHER
Model CDT865SSJ0SS
Near Dripping Springs, TX 78620
Robert
Job Details: 05/07/2021
Arrived on job for complaints of not cleaning. Found the hard water is the issue customer is also having that worked on today. Ran diagnostics and found washer working properly. No leaks detected at time of service
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lockhart, TX 78644
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit not starting, found element shorted to ground and blown fuse.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXLQ01
Near Austin, TX 78759
David Z
Job Details: 05/07/2021
"Arrived on site to diagnose refrigerator that was not cooling. On arrival customer had unit moved out and had informed me that the unit started cooling, but freezer temp was slightly colder then normal. He cleaned the condenser coils and found a disconnected wire in the back and left unit unplugged after that. I checked the wire and found it to be the blue wire going from start device to relay. Plugged in the wire and powered unit on. Unit is cooling again now. Advised customer to follow up if the unit stops cooling, but at this time it is cooling and working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit not dispensing water or making ice, found water supply was shut off at house supply line, I turned on water at house supply, unit tested good."
We serviced a
GE MICROWAVE
Model JVM1540SP1SS
Near Harker Heights, TX 76548
Tyler
Job Details: 05/07/2021
Arrived on site for microwave with a broken door. Upon arrival I found door opens and closes but its missing a locking tab in the door to keep in mounted and the inner portion and outer portion of doors are separating to the point that door cant shut properly without trim on outer half sticking to far out
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Temple, TX 76502
Tyler
Job Details: 05/07/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
Arrived onsite for microwave no power. Upon inspection I found the filter fuse and cavity thermostat both showing good. I found one of the chip sets on the control board had popped while the customer was unscrewing the hood light bulb. I replaced the control and tested the unit with a cup of water. The unit is working as designed at this time and the light is switching between full half and off as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78747
Jacob
Job Details: 05/06/2021
"Arrived onsite for unit not washing with enough water. Got into diagnostics and found F0E7. Spoke with Bruce from tech line. Said the unit is washing as it should, also that the unit giving an F0E7 would indicate that the customer will need too do a clean washer wash with the tablets. As the code will come up after every 30 loads in order to continue with regular washing. Got sr#7729285904. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 05/06/2021
Arrived on site to test unit for unit not washing correctly test unit and found unit not getting any water in. Found brown wire to float not connected to switch. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model KOSC504ESS
Near New Braunfels, TX 78132
Andrew
Job Details: 05/06/2021
Arrived on site to separate door to clean. Cleaned glass to customers satisfaction.Job complete.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Austin, TX 78735
Brandon
Job Details: 05/06/2021
"Arrived on site to replace bellow, after replacing, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Austin, TX 78726
David Z
Job Details: 05/06/2021
"Arrived on site to diagnose dryer not powering on. Could not unit to power on into diag or normal modes. Tested voltage and found 240v proper. Examined wiring and found neutral and ground reversed. Installed wires to correct spots. Tested unit and found it still not powering on. Control has status light on, but console unresponsive. Replaced console to resolve. Tested and verified proper function. All is now working as designed. Verified heating too. Call complete."
We serviced a
GE OVEN
Model JT3500DF3BB
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/06/2021
"Arrived on site for double oven cooking to hot in both ovens. Inspected unit and work area. Found residential oven in commercial kitchen. Performed diagnostics mode and checked fault codes, no faults were stored. Gained access to thermostat and measured resistance and found both in range. Found none stored. Performed temperature test in both ovens on bake mode at 350?. Measured firsts 3 cycles and found average temperature at 336?. Found average temperature at 337?. Do not recommend to calibrate. Do not recommend to use residential oven in commercial kitchen.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/06/2021
"Arrived on site to replace gasket and install per magnum per tech line to get doors even. Installed parts and doors looked better but customer was not satisfied. Spoke with techline and was advised since seals are sealing properly and unit is working as designed, issue would be considered cosmetic at this point and no repair would be required
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Spicewood, TX 78669
Brandon
Job Details: 05/06/2021
"Arrived on site for customer complaint of unit not making ice, found frozen water line in ice maker fill tube, I defrosted fill tube, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Hewitt, TX 76643
Jonathan M
Job Details: 05/06/2021
"Arrived on site for a refrigerator not making ice. Inspected unit and work area. The customer advised that the unit stopped making ice and was making loud sounds prior to that. Attempted to jump the icemaker to force it into a harvest and found the motor not turning. Checked voltage at the icemaker and found 120 V being present. Replaced the icemaker and unit began to harvest and fill.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Meridian, TX 76665
Jonathan M
Job Details: 05/06/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and works area. I replaced compressor, coupler, and dryer and placed unit in a vacuum. Unit held a vacuum for 20 minutes. Charged unit and unit got 20 psi on the low side and 155 psi on the high side. Unit began to cool and is operating as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/06/2021
"Arrived on site to install previous diagnosed part. Removed failed sump assembly and installed new. Performed diagnostics mode and ran automatic test cycle. Monitored operation and observed water connection. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Georgetown, TX 78628
Lou
Job Details: 05/06/2021
"Arrived on site to inspect dishwasher not draining. Upon further, customer said the builder checked the disposal knock out plug and it was removed. I doubled checked and then checked the drain hose under the sink and found it dropped down too far with no high loop. I adjusted the drain hose and gave it a high loop and tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS02
Near New Braunfels, TX 78130
Andrew
Job Details: 05/06/2021
Arrived on site to test unit for LF burner not engaging when set to large burner. But small burner works only on small burner setting. Verified infinite switch was not sending proper voltage to surface burner. Ordering surface burner as a precautionary step. Office to reschedule.; ordrng 1 W11517959 (SURFACE BURNER) and 1 WPW10441696 (switch-inf)
We serviced a
MAYTAG REFRIGERATOR
Model MSB2354DRW
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2021
Arrived on site to replace lower door hinge on right door due to damage and deterioration on current hinge. Replaced hinge and leveled the fridge and now unit is operating as designed. Job completed.
We serviced a
GE REFRIGERATOR
Model GSH25JFREWW
Near Copperas Cove, TX 76522
Al
Job Details: 05/06/2021
Arrived on site and inspected ice maker leaking.Confirmed the complaint and removed and replaced it.Unit filled and was harvesting when I left.Customer satisfied.Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
Arrived onsite for wall oven with temp too high. Upon inspection I found the oven is taking too long to cycle while keeping preheat temp. I found ovens sensor was bent outward pointing away from any heat source which could cause longer cycle times. I repositioned the sensor and then accessed the main control board to test the sensors resistance. The resistance tested good I noticed the unit was not connected to WiFi so I helped the customer get connected. Job complete.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Leander, TX 78641
Kayman
Job Details: 05/06/2021
Arrived onsite for range cooktop with burners going out on low upon inspection I found the lower left side burner would putter on low at the beginning of start then level out. I could not see any visible build up or grease in the unit I could see the ignition stem was sparking downward and not making good contract with the burner cap. I removed and reinstalled the igniter and it is now sparking correctly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Scott
Job Details: 05/06/2021
"Arrived on site , replaced heater element. Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78754
Scott
Job Details: 05/06/2021
Arrived on site for temp issues . Ran temp check . Temps were low about 25 to cool. Recalibrated and re ran check . Temps haven?t changed . Ordering sensor and control. No gas leaks detected at time of service. Call to set return ; ordrng 1 W10181986 (SENSOR )
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/06/2021
Arrived on site for GAS DRYER- TURNS ON/SPINS BUT NOT GIVING ANY HEAT OFF AT ALL. Tested stackable dryer and found either thermostat and coils need replacement or igniter needs replacement. Waiting for them to arrive to return and complete the repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Austin, TX 78737
Robert
Job Details: 05/06/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ3
Near Austin, TX 78747
Jacob
Job Details: 05/06/2021
"Arrived onsite for unit still shut off and rebooting itself and giving the F6E0 code and customer said getting the unit on wi-fi wasn?t workin said it showed as if it is on wi-fi but it never is linking up for some reason. Looked up in diagnostics. Found that the F6E0 in the fault history was in the history multiple times. Customer had plenty of videos of the unit rebooting on it?s own, and not responding to touch and then rebooting again. Was able to erase codes Unit and it randomly rebooted again on its own. Unplugged the unit. Ohm the wires through the door to be sure the connections were solid, everything checked good. Gave the customer the said ID number to attempt to get the unit back on wi-fi. . Office to reschedule if we need to return ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS05
Near Austin, TX 78739
Robert
Job Details: 05/06/2021
Arrived on job for complaints of turntable not working. Found the shaft turn damaged and motor locked. ordrng 1 WPW10776938 (shaft-turn)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2021
"Arrived on site to diagnose icemaker only making crushed ice, verified that the unit was no longer in warranty and began to diagnose unit, found that the solenoid wasnt releasing properly between cubed and crushed Replaced solenoid and tested unit for crushed ice and cubed several times. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JV0
Near Temple, TX 76502
Tyler
Job Details: 05/06/2021
Arrived on site for range with door not closing on oven. Upon arrival found right side door hinge completely bent out of place and not allowing door to shut adequately. Upon further inspection I found door hinges on both side will need to be replaced in order to insure door shuts correctly. Will need to return with hinge kit W10347464; schdld next appmnt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Harker Heights, TX 76548
Tyler
Job Details: 05/06/2021
Arrived on site for refrigerator needing previously diagnosed fan motors for ice bin and freezer evap. Upon arrival i was able to replace both fan motors and reassemble and test unit. Found unit functioning as designed with no noises occurring after repairs. Call complete
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Georgetown, TX 78626
Tommy
Job Details: 05/06/2021
Arrived onsite for dryer making scratching noise by end of cycle. Upon arrival found unit exhaust clip wasnt installed. As well as found blower wheel was damaged. Ordering both and a motor just in case. Office to reschedule upon receiving parts.; ordrng 1 8572105 (Clip exhaust) and 1 279787 (Motor) and 1 WP697772 (Blower)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHS2667KE0
Near Burnet, TX 78611
Cliff
Job Details: 05/06/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found fan error has shut off cooling in unit. Power cycled unit and found fan fully functional and all parts working properly. No further repairs needed and no leaks were found at time of service.