Local Reviews
Powered by Fluid LOCAL
Tyler B.
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for not light. Found socket burned replaced light ASSY and tested good
Thomas L.
MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for no heat conditions. Customer fell convection bake on Markway was working in properly however I found it to be working properly. The lower oven is not heating and will need a TOD and a control.; ordrng 1 W10861504 (blower) and 1 W11179310 (LOWER OVEN CONTROL) and 1 WP4449751 (thrmst-fix)
Wesley P.
WASHER MAYTAG MVWB835DC F6 e2 error. No ms tag. Advised customer will need ms tag for service.
Thomas L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit leaking water. Found that the fresh food evaporator drain pan has failed and is leaking will need to replace panel. Customer will have the unit empty in the fresh food section for me to do about a two hour job. ; ordrng 1 2HOURJOB and 1 W10836964 (pan-drip)
Clif L.
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site to diagnose the washing machine that is not dispensing soap. Tested unit and found wiring for load and go sensor not fully connected causing unit to misregister. Rewired unit and tested washer. Found all is functioning properly at this time. No leaks were found at time of service.
Clif L.
WASHER FRIGIDAIRE FFLE1011MW1 "Arrived on site for a washer not running. Checked for voltage at the outlet and only had 120 V. Unit needs to have 240 V as it shares the power supply with the dryer. Check the breaker outside found Appearance of shorted breaker due to burnt spot on the breaker. Advised customer that she needs to get a electrician to fix the breaker to complete the repair. No further repairs are needed by Appliance Express At this time,and there are no leaks found at time of service. Office will need to collect service fee for diagnostics only."
Lou S.
REFRIGERATOR GE DSHF9NGYBCBB "arrived on site to install previously diagnosed and ordered part. I removed and replaced the evaporator fan and tested. The unit is operating as designed. No water leaks observed during service, job completed."
Leonardo C.
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to test unit for unit not starting. Test unit and can hear water going in to unit but unit not washing. Test unit and found bad wash motor, replaced sump and motor. Test unit after replacing sump and motor and unit washing correctly no leaks at this time job complete.
Tyler B.
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dispenser not opening. Replaced dispenser and tested , unit was not pumping. Replaced pump and motor and tested good. No leaks on site"
Leonardo C.
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for upper and lower rack broken. Found broken wheels on left top rack and broken wheel on lower left rack. Installed new wheels test unit and unit test good job complete.
Thomas L.
DRYER WHIRLPOOL WED9500TW2 Arrived on site for unit leaking water. Inspected unit and found that the steam valve was not shutting off and was leaking water into the tub. Unit will need new water valve. Gave customer estimate per pricing guide and informed him we could return this Friday. Customer will let us know when he’s ready to have the repairs done. At that point we can order part.All water connections are dry.
Brandon C.
WASHER WHIRLPOOL WFW75HEFW0 "arrived on site for customer complaint of unit not finishing cycle, found F3E1 F9E1 F5E2 error codes in diagnostic mode. I found pet hair in drain filter causing unit not to drain, I removed clog, unit tested good."
James C.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. I found the average temp to be 361 when set to 350. Calibrated oven down 10 degrees and tested. Unit now averages 350. Unit working properly and all functions test good. Job complete
Brandon C.
OVEN WHIRLPOOL KODE500ESS02 "Arrived on site for customer complaint of upper oven not heating, found faulty TOD, I replaced TOD unit tested good.
Thomas L.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Arrived on site for no cool condition. Found compressor locked up. Replaced compressor. Customer will need to allow ample time for unit to reach normal operating temperatures. All water connections are dry. Please see pictures of torn floor that were there behind the fridge before repairs were started.
Diego G.
DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"
Diego G.
DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"
Diego G.
DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"
Steve C.
MICROWAVE WHIRLPOOL WMH32519FS1 "I’ve on site for the unit display will turn off. Customer has a video of the units will power off and on constantly. Tested the unit and found the unit will need a new control board, ui control, and the control panel Due to the relay on the control board is defective.; ordrng 1 W11123955 (cntrl-elec UI) and 1 W11221051 (CONTROL)"
Kevin B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "You have never done this repair before speak with KB about how to replace waterline assembly properly. Arrived on site found no ice production, tested icemaker through diagnostic cycle and it passed. Inspected failed to and found blue wire for heater is broken, took one picture. Will need to replace fill tube assembly to correct issue. No water leaks at time of service.; ordrng 1 W11230096 (FILL TUBE ASSEMBLY)"
Tyler B.
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for no ice, found ice maker stuck and not responding, replaced ice maker and tested good no leaks on site"
Lou S.
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave. Upon further inspection, I found that the wave guide was burnt and melted. I contacted whirlpool safety and made a report of my findings. Spoke to Brion who provided File #7724122536. Advised the customer that someone from whirlpool would call them with a resolution. Took photos of damage. Job completed."
Lou S.
DISHWASHER WHIRLPOOL GU2455XTSS3 "arrived on site to inspect dishwasher element. Upon arrival, I found that the float assembly had come off and melted onto the element. I verified that the switch was good. I am ordering the standpipe ad float assembly and CNOTE LSO and scheduled return service for 02/18/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WP8268895 (float-asm) and 1 WPW10175383 (standpipe)"
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for damaged fresh food door,found large dent on door,removed damaged fresh food door. Installed new fresh food door checked door seal good installed nameplate"
Wesley P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived onnsite and found motor and impeller stripped and inseparable. Secured existing parts. In event of repeat failure order entire motor housing assembly as motor and impeller cannot be separated
James C.
RANGE WHIRLPOOL WCG97US6DS00 Arrived on site and tested operation. I found all burners light with proper flame. Customer concern with burners taking up to 30 minutes to boil a pot of water except for the center burner. Instructed customer that the center burner will have the best result for boiling larger pots of water and that small pots would boil on the other burners but may take longer due to the difference in btu output of each burner. Unit working as designed. Job complete
Joseph C.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Arrived on site for “condensation buildup on back wall” complaint. Inspected unit and found vertical mullion too low to engage latch. Raised mullion to fit latch. Unit is performing as designed. No leaks detected, at time of service."
Luis M.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for no cool. Removed compressor cover no traces of uv dye. Removed evaporator cover found dye on evaporator and ice ball on inlet,diagnosed refrigerant leak at evaporator. Removed faulty evaporator installed new evaporator, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Tyler B.
REFRIGERATOR MAYTAG MSB26C6MDH00 "Arrived on site for tube replacement. Supplied tub e was incorrect, upon removing tube and seeing incorrect part, tube did not want to go back in door, unit will need door to complete and AUTHO. Spoke with CS ; ordrng 1 LW10646623 (dor-fip)"
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for not draining. Test unit and found drain motor not coming on. Removed drain motor and found glass stuck. Removed glass test unit and unit draining correctly no leaks present at this time. Job complete.
Leonardo C.
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site to test unit for unit leaking. Test unit and found damaged gasket, replaced gasket test unit and no leaks present at this time. Job complete"
Arthur B.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Arrived onsite for customer complaint of slow ice production coming from SxS refrigerator. Tested water dispenser and found very slow flow. Removed water filter and found good flow. Advised customer that ice is slow due to slow water and to change filter. No other issues found. All water connections were dry at time of service.
James C.
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found the door not closing properly due to door strike is not bent at the correct angle and is not engaging the door switch properly. Installed new strike and door is now closing properly. Unit working properly. Job complete
Luis M.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for cooling issue. At time of visit temps warm in fresh food and freezer lowered settings compressor not powering on. Ran diagnostics all test passed power cycled unit compressor powered on. Checked evaporator good frost pattern,diagnosed control not exiting defrost correctly,installed new main control, powered unit on compressor and fans running unit working as designed."
Leonardo C.
RANGE JENN-AIR JGS8750BDS Arrived on site to test unit for front burner not igniting. Test unit and found bad ignitor sparking down not up. Removed burner head and found ignitor screw was rusted and stripped. Will need to order new burner head 74007736 and new screw for ignitor WP8273062 ; ordrng 1 74007736 (BURNER ASSEMBLY XL) and 1 WP8273062 (IGNITOR SCREW )
Arthur B.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heat properly and taking too long to dry clothes. Tested unit. Found dryer vent goes to roof. Went into attic and found dryer venting is clogged at the roof. Advised to have dryer house venting inspected. No other issues found. Dryer vent clean of lint at time of service.
Al R.
RANGE WHIRLPOOL WFE505W0HB1 Arrived to inspect range not heating properly. I checked the unit with my temperature probe and discovered the unit was in fact operating as designed. The customer was not instructed on proper use of the unit. Customer now understands the operational functions of the unit.JOB COMPLETE
Steve C.
WASHER GE GEWS1700H0WW Arrived on site for the unit is leaking water. Tested the unit and found the door bellow is torn. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.
Arthur B.
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for customer complaint of front load washer not completing cycle and light blinking. Removed access panel. Found capacitors on MCU swollen. Unit will need new MCU to complete repair. Returning with control as well. OF to R/S once AHS approves parts. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10384843 (cntrl-elec (MCU))
Steve C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for the unit is not freezing properly. Tested unit and found the unit will not going into defrost. Replaced the user interface and advise customer to turn the unit off for eight hours. The unit is working properly and all water connection for dry at the time of service.
Kevin B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site and inspected refrigerator and found condensation drops from ice door, took one picture. Daylight is visible from the ice chute looking down to the ice door, Took one picture. Replaced ice door, hey situation continues to happen a new freezer door will be needed to correct the issue, no water leaks from connections at time of service, job complete."
Thomas L.
OVEN KITCHENAID KODE300ESS02 Arrived on site for him proper faking results. Had customer preheat oven before my arrival. Tested upper and lower oven’s. Temps were off by -20°. Visited with customer about pre-times and repeat times after opening and closing doors.
Kevin B.
OVEN KITCHENAID KSEB900ESS0 arrived on site and inspected range and found code for blower wheel failure cannot reach 500 rpm’s. Disassembled range and replaced blower and after clearing code it will now heat properly.
Paul R.
DISHWASHER KENMORE 665.13259K114 Arrived on site for the dishwasher not draining. I found the drain pump humming but not pumping. I removed a piece of glass from the drain pump and tested the unit. The unit is working as designed and there were no water leaks present at the time of service. Call complete.
Steve C.
REFRIGERATOR GE SSS25KFPHWW Arrived on site to replace the freezer door and the door template kit. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Arthur B.
OVEN MAYTAG MER6600FZ1 Arrived onsite for customer complaint of freestanding rabe getting error code F5E1 (Door Lock) Error. Removed back panel and found latch motor wire to control shorted to cabinet. Removed short and solder wire connection together. Used heat shrink to cover exposed wiring. Reassembled and powered unit back on. Door latch opened and no error codes found.
Steve C.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to replace the control kid per previous tech. Replaced the control kit and tested the unit. Unit works properly and all water connections were dry at the time of service. Customer has a one-year warranty on the part and labor.
Wesley P.
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on site and found unit with glass stuck in the motor pump. Removed.
Brandon C.
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for customer complaint of unit making banging noise. Found unit was not level, I leveled unit, calibrated control/load size, unit tested good."
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water issue. Lights not powering on per customer unit will shut off and they have to reset breaker. Power cycled unit all lights and unit powered on tested dispenser water working,tested deli control good no issues with deli control after a couple min unit will power off diagnosed unit will need main control return date set for Friday 2/15; ordrng 1 WPW10675033 (CONTROL)"
Paul R.
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the range with the oven not heating up. I found the unit not sparking because of a bad ground. I tightened the screws at the burner and tested the unit. I let the unit reach the 350 degree set point temperature and cycle multiple times. The unit is working as designed. Call complete.
James C.
OVEN KITCHENAID KODE507ESS02 Arrived on site and tested operation. I found the lower blower begins to make a loud buzzing noise when set to high speed. Installed new lower blower and tested. Unit working properly. Job complete
Robert J.
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of noise. Determined noise was coming from the gear case. Replaced gearcase noise went away.
Luis M.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for no ice. Ran diagnostics on icemaker, error 23 called tech support per tech support no communication from icemaker to control,removed kickplate found broken wire at harness. Per tech support will need freezer door. Door est.1525. Customer will call in if they approve repair."
Arthur B.
ICE MACHINE KITCHENAID KUIS18NNXW0 "Arrived onsite for customer complaint of ice machine not making ice. Confirmed now compressor hot to touch. As discussed per last visit P&L are as follows; Removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 6.2oz of R134a refrigerant. Reassembled and observed ice production. Good ice slab forming. No other issues found. All water connections were dry at time of service."
Clif L.
WASHER WHIRLPOOL WTW4816FW2 "arrived on site for a top load washer leaking water. Found water leak from the hot water valve solenoid. Replaced water valve assembly. Turned washer on and tested washer. Recalibrated washer, and no leaks were found after service."
Arthur B.
WASHER MAYTAG MVWB855DC2 "Arrived onsite for customer complaint of top load washer leaking from bottom. Upon inspection, found unit bracket off balance and made cabinet bow outward. Also found tub ring cam off and tabs broke. Unit will need new cabinet,tub ring and nameplate to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 W10677266 (cabinet ) and 1 W11161993 (TUB RING) and 1 WPW10612925 (nameplate)"
Lou S.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher upper rack. Upon arrival, I found that the right rack stop had come off. I replaced the stops and demonstrated installation to the customer should it come off again. No water leaks observed during service, job completed."
Kevin B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and inspected refrigerator and found temperature is currently good, there is evidence of a food item keeping door from closing properly in the freezer. There is currently no frost buildup, Recommended to customer that freezer door be monitored to ensure it is closing properly. No water leaks from connections at time of service"
Kevin B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced fill tube assembly diagnosed on previous visit, after replacement ran fill test through diagnostic cycle and water is now operating properly. Cycled icemaker again to make sure it is correct. No water leaks from connections at time of service, ground complete"
Arthur B.
DRYER WHIRLPOOL WED4616FW0 Arrived onsite for builder complaint of dryer not starting. Found tab on PTS button broke off. Unit will need new PTS switch. R/S for Friday 2/15. Dryer unplugged at this time.; ordrng 1 WPW10446920 (switch-pts)
Wesley P.
DISHWASHER AMANA ADB1400AGW1 Arrived on site and found unit not draining. Cleared disposal plug from new install. All checks good.
Thomas L.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for unit freezing food in multiple areas of the fresh food section. Found that the control was improperly reading the thermistor in the fresh food section. Replaced control and harness. Customer to allow approximately 48 hours for the unit to warm up and frozen products to thaw. All water connections were dry.
Lou S.
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. I found no rinse aid in the dispenser, but the customer stated they use rinse aid (organic). I placed the unit in diagnostics and tested and it operated as designed. I checked amp draw on the element and it read 7-9 amps. I contacted Techline and spoke to Kevin ad advised of the issue. He advised that the organic type rinse aids don’t work as well as the basic chemical rinse aids. He provided file #7724150943. Recommended some detergent and rinse aids and some use and care tips. No water leaks observed during service, job completed."
Thomas L.
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site for upper rack that is falling off. Found broken tracks and adjusters. Removed and replaced and all operations are now normal. All water connections are dry.
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found water has been running out from ice dispenser. I found the bin stuck and I was able to free it to test. I found the water leaking from the ice maker; ordrng 1 W10882923 (icemaker)
James C.
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. I found that the regulator was cracked at the input side of the regulator. Installed new regulator and tested for leaks with bubble solution at regulator and tested the valves at the manifold for leaks. I found no leaks and unit working properly. Job complete
Leonardo C.
RANGE WHIRLPOOL SCS3014LS02 "Arrived on site to test unit for all burner not igniting. Test unit and after being able to start the burners the flames are really low. Will need to replace regulator due to not enough gas coming in to burner. After looking at regulator installation I found there is a lot of extensions and fittings. Will need a Plummer to install regulator, we can ship or drop off the regulator but a Plummer will have to replace the regulator due to extensions and fittings. Office to reschedule. ; ordrng 1 WP4454571 (REGULATOR )"
Scott M.
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for same complaint as last time . Control UI dancing and singing and not allowing to set or operate unit . Checked voltage again and harnesses , all checked normal . Called tech line , they recommended to change out control and UI also I installed a ferrite bead on HARNES . Tested unit all checked normal . Job complete . No lint build up at time of service . Sr 7724147640 ."
Paul R.
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed the 1/4” line with a reducer coupling and the clips. I tested the water dispenser and there were no drips from the spigot. There were no water leaks present at the time of service. Call complete.
Arthur B.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for customer complaint of OTR microwave light broke in socket. Removed socket and installed new replacement with bulb. Tested unit. Found relay in control board will not turn off bulb. Will need control to complete repair. R/S for Friday 2/15. No other issues found.; ordrng 1 W10892389 (cntrl-elec)
Al R.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived to inspect right door cam issue. Removed and replaced the cam. Reassembled the unit and the unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Clif L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found damper not operating properly due to control issue. Hard reset control by power cycling unit. Tested unit and found all is now functioning properly and damper is fully operational. No further repairs are needed at this time and no leaks were found at time of service.
James C.
DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site and installed new disposal. Tested for proper operation and leaks. I found no water leaks and disposal working properly. Job complete
Joseph C.
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for “no heat in oven” complaint. Inspected unit and found safety valve, on regulator, engaged. Disengaged safety valve and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Tyler B.
WASHER WHIRLPOOL WFW72HEDW0 "Arrived back on site for water switch error, replaced switch and tested good no leaks on site"
Leonardo C.
RANGE JENN-AIR JGS8750BDS Arrived on site to test replaced burner head. Replaced burner head test unit and u it igniting right away. Job complete
Luis M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for water leaking and ice build up on rear wall. Diagnosed crack fitting on reservoir line,and ice build up behind icemaker housing. Installed new reservoir assembly,installed adapter kit and control. Powered unit on ran diagnostics all test passed checked water dispenser no leaks; used 1 W10612142 (ADAPTER KIT) from stock"
Al R.
DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit squeaking. Confirmed the complaint and removed and replaced the rollers, belt and pulley. Also removed the debris from the inner drum .JOB COMPLETE."
Diego G.
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Diego G.
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Diego G.
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Lou S.
DISHWASHER WHIRLPOOL WDF760SADM2 "arrived on site to inspect dishwasher not washing. I placed the unit in diagnostics ad it showed no error codes. Tested the unit and the motor would not come on. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Luis M.
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on sit word no ice. Removed kickplate,disconnected fill tube from connector unable to blow any air through fill tube diagnosed frozen fill tube. Set return date for Tuesday 2/19 collected service call fee; ordrng 1 W10816479 (FILL TUBE)"
Kevin B.
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and found heating element is not on at the end of the cycle. Inspected control board and found connector for right hand side is loose, after correcting heater is not working properly. Also found drain hose does not have a high drain loop, added one to drain hose to prevent siphoning back into tub from garbage disposal. No water leaks from connections at time of service, job complete"
Lou S.
WASHER MAYTAG MVWC465HW2 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed error code F0E5-off balance load. I cleared the code and continued with testing. When the unit began to agitate it began to make a loud screeching noise. It did the same in spin mode. I tilted the unit back and found that the cam nut had back off and the cam pulley was rubbing on the cam shield. I took the nut off and put some loc-tite on the bolt and retightened it. Tested the unit in manual mode in agitate and spin and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Joseph C.
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for “sparking from under cooktop” complaint. Inspected unit and found harness burned and shorted. Element ends are burned and need to be replaced, as well. What was labeled as a “harness” was in fact, a dryer door switch. Return for repairs on 02/20. Unit has been shut off, at breaker.; ordrng 1 W11161939 (ELEMENT) and 1 W11168414 (ELEMENT) and 1 WPW10279107 (harns-wire)"
Kevin B.
REFRIGERATOR KITCHENAID KFCS22EVMS7 "arrived on site and found water filter has not been replaced, Per customer request these swapped water filter and showed customer how timer works for water filter recommended replacing. No water leaks from connections at time of service, job complete."
Scott M.
WASHER WHIRLPOOL WFC7500VW2 Arrived on site replaced MCU control .ran diagnostics all checked normal . Unit is spinning out at high rpm. No water leaks detected at time of service . Job complete .
Clif L.
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that is making unusual noises. Tested unit and found circulation pump is failing. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Al R.
DRYER AMANA NED4655EW1 "Arrived to inspect dryer drum turning slow. Confirmed the complaint and removed and replaced the motor, repair kit, blower wheel.Reassembled the unit and unit tested as designed. No lint observed at the time of service"
Thomas L.
REFRIGERATOR GE PFSS6PKXCSS Arrived on site for unit leaking water in the fresh food section. Found that the water was from the restricted evaporator drain tube. Cleared blockage in tube. All water connections are dry.
Thomas L.
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site to repair leaking dishwasher. Open door liner to find the wrong part was in the box. Will need to re-order and inspect the part when it arrives. Please see pictures of the original part and the replacement part; ordrng 1 PARTRESEARCH and 1 W10908291 (door-inner)
Kevin B.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found right rear burner cap and head is not set properly. After correcting showed customer this burner is smaller than the others and primarily used for simmering. Flame is already as large as possible and cannot be adjusted higher, job complete"
Joseph C.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Through my lack of attention to detail, I did not notice, at last visit, that ice had built up on fresh foods evaporator. Fresh foods fan and thermistor will need to be replaced and repositioned. Ordering new evap fan/thermistor. Return for repairs on 02/14.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Steve C.
MICROWAVE MAYTAG MMV4205DS1 Arrived on site for the unit is making a loud noise and not heating. Found the magnetron is defective. Customer is still under the one-year warranty through appliance express. Replace the magnetron and tested the unit. Unit works properly and job complete.
Steve C.
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Customer advise if set to 400 degrees and opens the door the temperature will not rise. Tested the unit and is diagnostic and received no error codes. Found the UI is fading . Replaced the control panel and tested the unit. Unit works properly and job complete.
Steve C.
REFRIGERATOR JENN-AIR JCD2295KEP Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor will not turn on. Remove the start device and found inside the star device is broken. Replace the start device and test the unit. Unit works properly and advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Brandon C.
OVEN WHIRLPOOL GMC305PDB07 "Arrived on site for customer complaint of broken glass, I replaced glass, tested good.
Al R.
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not washing properly. I confirmed the complaint and hand spun the wash plate. The wash plate seemed to be off. I removed it and found 25-30 coins underneath not allowing it to preform as designed. I removed all coins and debris from underneath the wash plate. I reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Robert J.
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of breaker tripping. Ran amperage test range from 4.5no heat - 28.5 w/heat. Customer will replace breaker before next visit. Please send RJ back out; schdld next appmnt for 2/18 MON !
Brandon C.
OVEN GE PT7550SF1SS "Arrived on site for customer complaint of unit not heating, i flipped the breaker to reset control, unit tested good. Collected service fee on check"
Tyler B.
REFRIGERATOR GE CFE29TSDCSS "Arrived back on site for fan replacement. Replaced fan and tested good, no leaks on site"
Brandon C.
REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to take pictures of old control and compare to new control, they do not match."
Arthur B.
COOKTOP WHIRLPOOL WFE515S0ES0 "Arrived onsite for customer complaint of cooktop scratched and wants replaced. Removed and replaced cooktop. Customer satisfied with new replacement."
Tyler B.
WASHER WHIRLPOOL MVWB835DC4 "Arrived back on site for control replacement. Replaced control and Testd good, no leaks on site"
Lou S.
OVEN KITCHENAID KEBS109BSS00 "arrived on site to inspect oven with no power. After turning the breaker off, I removed the UI console and tested ohms to the fuse and found it open.. I removed and replaced the fuse ad turned the power back on. Tested the unit and checked for fault codes and the unit operated as designed. Job completed."
Tyler B.
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for unit canceling cycle. Unit would run for 2 mins than cancel out and power off.. Replaced control and tested good , no leaks on site"
Al R.
DRYER AMANA NED4655AW1 "Arrived to inspect dryer not heating. I checked voltage at the unit and got L1-L2=0 L1-N= 120 L2-N 121The outlet read 240/120/120I checked continuity on the fuse, cutoff, element and all were good. Customer was advised the problem is electrical, not with the unit.JOB COMPLETE"
James C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found the frame is making a creaking sound when opening. I found the sound coming from the chassis of the unit. I also found that the ice maker is not producing ice due to the fill tube being frozen again. I tested for proper voltage and found voltage to be good. Called tech line and spoke to Adrian #7724146462. Unit will need new door to correct fill tube freezing and the frame creaking is due to the unbalanced leveling and the cabinet was wobbling. Lowered front right wheel and stabilized unit and the frame stopped creaking. Instructed customer that the door will take 6-8 weeks to arrive. ; ordrng 1 LW11026425 (FREEZER DOOR - SS)
Luis M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking. Found fresh food and freezer drain frozen over,ice on both compartment bottoms causing water to leak. Removed compressor cover found obstruction in drain tube in compressor compartment causing water not to drain into pan. Cleared obstruction in drain tube defrosted both drains"
Kevin B.
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site and set oven to preheat and it reached temperature correctly on second ignition it lit but turned off almost immediately. Spoke with tech line and they recommended replacing DSI board. Will also bring back harness, valve, and knobs to ensure repair on the next visit SR7724166126; ordrng 4 W11159630 (KNOBS)s and 1 W11161843 (BAKE HARNESS) and 1 W11162730 (SPARK MODULE) and 1 WPW10602001 (valve-gas)"
Diego G.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Diego G.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Diego G.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Arthur B.
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer starting. Removed power cover and found wiring miswired. Properly installed wiring. Flipped breaker on. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
James C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected unit. I found the fresh food evaporator frozen over causing no cool in fresh food section. Customer stated that the freezer is cooling properly. Customer power went off prior to arrival so I am unable to thaw the evaporator. Instructed customer to leave unit off for 24 hours with fresh food doors open to allow ice to thaw from evaporator so that repair can be completed. Unit will need new control, thermistor kit and I will return with new fan support but it may not be needed. Customer does not have ability to turn unit off due to no back up refrigerator storage for frozen goods. I will need 2 hours to repair as I will have to thaw the evaporator at time of repair; ordrng 1 WPW10389152 (support)"
Leonardo C.
DISHWASHER WHIRLPOOL MDB8969SDE0 Arrived on site to test unit for upper rack broken. Found right adjuster broken. Upper rack test good after replacing part. Spoke with Callie and she spoke with Selina and we will consider this a callback only charging for part.
Clif L.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for refrigerator not cooling. Found Defrost system failure causing a lack of air flow through unit. This is caused by failed defrost bi-metal. Replaced bi-metal and homeowner elected to thaw unit manually. Advised homeowner on defrost operation and had defrost waiver signed. No further repairs are needed at this time and job is complete.
Thomas L.
RANGE KITCHENAID KDRS467VSS04 Entered home per customer request via unlocked front door. Attempted to do repairs for a gas leak. Previous service and propane company have been to the home and drug the unit out partially without raising the feet to allow the unit to be lowered onto rollers to roll out fully. Outlet is in such a place that if you lower The unit it is close enough to the outlet it appears it will damage the outlet if the range is lowered onto its wheels.. Will need either a second person to help lift unit and put slides under the front feet then pull the unit out far enough to clear the outlet then lower the unit on its wheels or the customer will need to do that prior to our return. ; ordrng 1 CNOTES
Steve C.
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for the unit has the error code f5e3. Tested the unit and found the door latch will continuously make a clicking noise and won’t close. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Brandon C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit not dispensing water and not making ice. I found kinked water line, I removed the kink, unit tested good."
Steve C.
WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is not draining properly. Tested the unit in diagnostics And received error code F9e1. Replace the drain pump per the error code and tested the unit. Unit works properly and all water connections were dry at time of service.
Robert J.
RANGE WHIRLPOOL WFG231LVS0 "Arrived on job for complaints hot door. Pre heated oven to 350 the same temperature customer was having issues with. Door gasket was not leaking, only 2pane glass on door. Outside temp on door was 97 degrees. Customer has concern with knobs. All 4 valve locks functioning properly. No leaks detected at time of service."
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit sparking. Test unit and found bad high voltage parts. Replaced diode mag and cap test unit and unit heating correctly no sparks job complete. Requesting double labor.
Luis M.
REFRIGERATOR KITCHENAID KSCS23FTSS02 "Arrived on site for not dispensing ice. Tested dispenser no ice,diagnosed seized auger motor. Removed failed motor,installed new auger motor. ran ice dispenser unit working as designed.
Thomas L.
WASHER GE GTW460ASJ6WW Arrived on site for unit not cycling properly. Found open hot water solenoid. Replaced. Found control not putting power to drain pump . Replaced control. All operations are now normal. All water connections are now dry.
Leonardo C.
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to test unit for fan making loud noise. Pulled unit down and found screw stuck in fan blades. Removed screw test unit and unit test good job complete
Scott M.
DRYER AMANA NGD4655EW2 "Arrived on site ,replaced timer thermostat cycle , and coils . Unit is heating as designed . No lint build up at time of service . Job complete ."
Luis M.
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived on site for loud noise. Found excessive amount of icicles on freezer side walls and back diagnosed water leaking from drain pan. Unit will need new drain pan and installed correctly return date set for Friday 2/15 with LM. Tech will keep part with him.; schdld next appmnt for 2/15 FRI !
Al R.
REFRIGERATOR AMANA SQD26VW Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the start device. Reassembled and unit began to cool.Al water lines were dry at the time of service.JOB COMPLETE
Brandon C.
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not cleaning dishes, found faulty wash motor, broken dispenser, and broken wheel on bottom rack. Ordering sump, dispenser, and wheel. ; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10195417 (wheel)"
Scott M.
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for poor ice production . Found poor water flow . All other features are working . Tried to remove filter but is stuck and can’t fully remove . Was able to back filter out to allow full water flow . Customer decided to let it be and not fix it . If customer changes mind will need filter housing and filter cover .
Steve C.
OVEN WHIRLPOOL WFG515S0EB1 "Arrived on site to replace the bottom oven, bake burner and valve do to strong gas smell during baking. Replaced all parts and tested the unit. Unit works properly and no gas leak present."
Paul R.
DRYER GE GTD42EASJ2WW Arrived on site for the dryer that won’t start. I found the push to start switch not closing. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Luis M.
REFRIGERATOR JENN-AIR JFC2089WEP11 "4984 gate codeArrived on site for loud noise. Power cycled unit found loud noise from damper control,while unit powered off,damper control constantly running through a cycle and not shutting off diagnosed faulty damper control. Removed faulty damper installed new damper control powered unit on tested damper unit working as designed.
Scott M.
DRYER KENMORE 110.6513241 "Arrived on site for dryer making noise during operation . Ran unit for sometime , couldn’t duplicate noise . Checked rollers , belt , idler pulley , motor and fan . All parts are in excellent condition . Couldn’t find any thing stuck in drum felt as well . Unit showed no signs of any wearing . Couldn’t duplicate sound once I put unit back together . Couldn’t find cause to replace any parts . No lint build up at time of service . Job complete ."
Scott M.
WASHER WHIRLPOOL WTW7800XL0 Arrived on site replaced tub . Ran test cycle and all checked good . No water leaks detected at time of service . Job complete .
Diego G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Arthur B.
OVEN AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range making noises when preheating. Preheated unit. Could hear noises. Advised unit is in it’s breaking in period and the noises is the metal expanding when preheating. Advised customer that noise will disappear over normal usage. No other issues found.
Paul R.
DRYER MAYTAG MGDB835DC4 Arrived on site for the dryer that’s leaving marks on the clothing from the grill in the rear of the drum. Mr. stated that he tried sanding the grill and using the dryer again but it still left marks on the clothing. I found a rust build up on part of the duct grille. Need to replace the rear duct assembly. Ordering c-notes & W11129538 DUCT-AIR.; ordrng 1 C-NOTES (OFFICE PLEASE CALL THE CUSTOMER AND SCHEDULE THE RETURN VISIT.) and 1 W11129538 (DUCT-AIR)
Brandon C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not washing dishes properly, found low water level due to faulty valve, I replaced valve unit tested good."
Tyler B.
OVEN WHIRLPOOL WOD97EC0HZ00 "Arrived back on site for low fan speed, unit is a dual control unit, will need to return with another control, blower fan, and convection fan and 2hr window ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW ) and 1 W10860984 (motor-fan) and 1 W11261165 (CONTROL)"
Brandon C.
WASHER WHIRLPOOL MVWB855DC3 "Arrived on site for customer complaint of unit leaking, found leak coming from drain pipe in wall, instructed customer to call plumber. Collected service fee on cc"
Robert J.
OVEN JENN-AIR JJW2830DP01 "Arrived on job for complaints of temperature issues. Found sensor to be out of range. Replaced sensor, temperature in range."
Clif L.
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that will not spin. Found failed lock latch assembly preventing spend cycles. Lock latch will need to be replaced to complete repairs. Return date is set for 2/18/19 at homeowners request.; ordrng 1 W11307244 (LOCK LATCH)
Arthur B.
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not working on casual settings. Tested unit and found relay would not open when causals selected. Removed and replaced control. Tested unit. Unit now work as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Diego G.
REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on site. Replaced cover and both Evap motors. Cycled unit, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on site. Replaced cover and both Evap motors. Cycled unit, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on site. Replaced cover and both Evap motors. Cycled unit, all functions tested OK. No leaks present. Job complete"
Al R.
DISHWASHER AMANA ADB1400AGW1 Arrived to inspect dishwasher not drying properly. I tested the unit and instructed the customer on proper use of the unit. The unit tested as designed. The customer did admit to pod usage and not purging hot water before use. I instructed her on the 120 degrees a dishwasher needs to preform properly.JOB COMPLETE
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for damaged panel Replace panel no damaged found on new panel job complete
James C.
VENTHOOD WHIRLPOOL KVWB606DSS1 Arrived on site and installed new touch control. Tested operation and found unit working properly. Job complete
Lou S.
RANGE WHIRLPOOL WFC130M0AB0 "arrived on site to inspect range knob. Upon further inspection, the customer showed me the knob that had come unscrewed and fell off. One screw was missing. I removed the back cover and found the switch hanging by the wiring and at some point had arced. I removed and replaced the switch and re-installed the knob and tested. All of the burners operated as designed.
Leonardo C.
OVEN KITCHENAID KSGG700ESS0 Arrived on site to test unit for F8E0 error. Found bad fan motor. Replaced fan motor test unit and unit heating to 350 job complete.
Tyler B.
COOKTOP WHIRLPOOL KCGS356ESS00 "Arrived on site for unit sparking while in use, replaced spark mod and symptoms still existed, unit will need harness to complete repair. Office to RS ; ordrng 1 CNOTE (OFFICE RS) and 1 W10539913 (harns-wire)"
Thomas L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed mullion rail and replaced it due to broken upper mounting clip. All water connections are dry.
Joseph C.
DRYER WHIRLPOOL WGD85HEFW1 "Arrived on site for “door not closing properly and loose knob” complaint. Inspected unit and found broken selector switch. Removed and replaced console. Found inner door has shattered panels, inside. Ordering new internal door components. Return for repairs on 02/20. No leaks detected, at time of service.; ordrng 1 W11172778 (DOOR DRYER)"
Joseph C.
DRYER MAYTAG MEDC215EW1 Arrived on site for “no heat” complaint. Inspected unit and found faulty thermostat(high limit). Removed and replaced thermostat. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Joseph C.
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “unit starts and runs without payment” complaint. Inspected unit and found system with intermittent contact and operation. Ordering new control, coin slide, slide interface, jumpers and harnesses. Will need authorization. Office to set return schedule, due to disposition of ordered parts. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 3 W10520398 (harns-wire (DISCONTINUED))s and 1 W10539192 (harns-wire) and 1 W10850396 (cntrl-elec) and 1 W11126319 (coin chute) and 1 W11296297 (HARNESS) and 1 WPW10491734 (interface)"
Clif L.
REFRIGERATOR WHIRLPOOL KSSC42FJS00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found the lower liner cracked on both RC and FC. Cracks are causing air leak and condensation inside unit. Condensation is freezing inside air channels intermittently and causing cooling failure. Liner cannot be repaired and homeowner is going to replace unit due to age and amount of damage.
Robert J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to install supply tube to stop leak. Replaced supply tube no leak detected.
Leonardo C.
COOKTOP JENN-AIR JGCP436WP01 Arrived on site to test unit for center front burner flame way to high. Test unit and found burner cap not sitting correctly making flame not burn evenly causing co detector to go off. Secured cap test unit and flame normal job complete no leaks present at this time.
Lou S.
RANGE WHIRLPOOL WFG540H0ES1 "arrived on site to inspect range grates. I found that both of the grates were badly warped. I removed and replaced the grates. I tested the cooktop burners and all were good. I tested the oven and the temps were good and the convection fans operated as designed. Found a loose screw at the back of the unit, but could not determine where it came from after inspecting the inside of the oven. No gas leaks detected during service, job completed."
Lou S.
MICROWAVE WHIRLPOOL WMH31017HW0 "arrived on site to inspect microwave temps. I tested the unit by placing a measuring cup with 2 cups of water at 70 degrees in the unit and operating for one (1) minute. At the end of time, I tested the water temps and my reading was 110 degrees. I compared my reading to the charge provided in service matters for a 1000w unit and it should be between 110-116 degrees. I verified voltage at the outlet/unit. I contacted Techline and spoke to Kirk and advised him of my findings. Kirk advised that the unit is operating correctly. Kirk provided File #7724167375. I notified the customer via text and explained my findings. Customer not available to sign receipt, job completed."
Steve C.
DISHWASHER KITCHENAID KUDE70FXSS6 Arrive on site for the upper rack will not stay on. Found the tracks on each side are broken. Also the adjuster tab that goes onto the track is also broken. Replaced both tracks and both adjusters and tested unit. Unit works properly and all water connections were drawing at the time of service.
Arthur B.
REFRIGERATOR GE GSH25JGDDBB Arrived onsite for customer complaint of SxS refrigerator making loud noises and leaking water. Found icemaker stuck mid haven’t and blocked with ice causing the loud noises. Removed and replaced icemaker. Reassembled. Icemaker called for water. Also refrigerator no longer making chugging noises. All water connections were dry at time of service.
Brandon C.
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint of front middle burner not working, found bad valve, I replaced valve unit tested good."
Wesley P.
WASHER WHIRLPOOL WTW4616FW2 Arrived on site and found unit operating as designed. However found some excessive shaking due to warped basket. ; ordrng 1 W10554251 (spin basket)
Robert J.
REFRIGERATOR MAYTAG MFF2558VEM5 Arrived on job to replace harness and endcap. After replacement of parts test air flow. No leaks detected at time of service.
Kevin B.
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and replaced control panel and blower diagnosed on previous visit, after replacement noise is no longer present. No further repair is required at this time, job complete"
Brandon C.
MICROWAVE GE ZE2160SF Arrived on site for customer complaint of popping noise in microwave. Found cavity was rusted causing sparking to occur. Recommend product replacement.
Kevin B.
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site and found customer is experiencing sparking in the microwave, found it center rack is still installed and is arcing to the interior walls. Removed rack to correct issue. No further repair is required at this time, job complete"
Robert J.
MICROWAVE KITCHENAID KMBP100EBS01 Arrived on job for complaints of not starting door not closing. Found the switches not closing will need interlock switche ; ordrng 1 W11033422 (interlock)
James C.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and installed new door and name badge. Warmed gasket to allow for proper leaks. Unit checks food. Job complete
Robert J.
MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on job to install interlock. Installed, “door” code went away but didn’t operate. Called tech line 7724172693 said to order control board to complete.; ordrng 1 W10915648 (cntrl-elec)"
Tyler B.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on sote for igniter replacement, replaced igniter and tested good no gas leaks on site"
Brandon C.
REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for customer complaint of unit leaking under unit and frost build up inside top of freezer section. Found loose connection on water valve, also found door would not seal due to door being warped. Ordering freezer door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10769144 (dor-fip us)"
James C.
DRYER WHIRLPOOL CGM2795FQ0 Arrived on site and tested operation. I found no flame from burner. Customer stated the unit worked 2 times then quite heating. I found the internal gas shutoff on the burner assembly in the off position. Turned on and unit is now heating and cycling properly. Job complete
Luis M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for damaged door,found large scratch on fresh food door,removed damaged door installed new fresh food door checked door seal good installed nameplate"
Lou S.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "arrived on site to inspect refrigerator not cooling. I tested the temps in the RC=39 degrees and FC=24 degrees. I removed the Evap cover to find that there was no frost pattern on the evaporator. Compressor is operating as designed as are all other components. customer denied the repair and advised that they would purchase a new unit. No water leaks observed during service, job completed."
Kevin B.
WASHER MAYTAG WTW4816FW0 "Arrived on site and inspected washer and found power to control board is correct but there is no function from the control. Replaced control board and washer is now operating properly. Ran a diagnostic cycle and confirmed all functions are operating properly. No water leaks from Connections At time of service, job complete"
James C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found no pressure in sealed system. Using a uv light I found dye leaking from fresh food evaporator. Inspected compressor area and found no dye as well as no dye from the freezer evaporator. Unit will need new fresh food evaporator and new drier to repair. Repair to be weighed for 3 hours. ; ordrng 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (dryer-uv)
James C.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected door for damage. I found the right side of the outer door and inner frame damaged once door removed I found the hinges damaged as well. Installed new outer door, hinges and inner frame. Tested for proper fit and installed name badge. Unit tests good. Job complete"
Brandon C.
OVEN JENN-AIR JMC2427DS01 "Arrived on site for customer complaint of UIB not displaying anything, found faulty control panel, after replacing unit tested good."
Tyler B.
DISHWASHER KITCHENAID KUDI01ILWH3 Arrived back on site for wash complaints. Found service bulletin regarding improper heating. Unit falls under SB. Will need tot return with heater kit . No leaks on site ; ordrng 1 8194200 (heat element assy)
Lou S.
REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to refrigerator noise. Upon further inspection, I could hear one of the Evap fans making a loud noise once I walked in to the home. I found that it was the RC section Evap fan and when I opened the door, I found a large mass of ice buildup at the bottom of the Evap cover. I attempted to remove the ice with my steamer, but after filling the steamer with water two times, there was still a large amount of ice to be removed. When I attempted to remove the Evap cover foam, it would not budge. Due to this being a model home, I went to the main office to advise the customer of the situation. I had the customer sign the Waiver of Water Damages due to Defrosting and advised that they would need to put towels around the unit to prevent any water damage to baseboards and that I would be ordering parts and the office would reschedule return service. I am ordering the RC Evap cover foam with fan and the main control. I will return with the presc
Wesley P.
WASHER MAYTAG MVWB835DW0 Arrived onnsite and found gearcase washplate threads stripped. Unit will need new gearcase.
Diego G.
ICE MACHINE JENN-AIR n/a arrived on site. Checked for noise issues. Found hose on pump loose creating noise. Repositioned hose all checked OK. Went through all components and everything is working as designed. No leaks present. Job complete
Diego G.
ICE MACHINE JENN-AIR n/a arrived on site. Checked for noise issues. Found hose on pump loose creating noise. Repositioned hose all checked OK. Went through all components and everything is working as designed. No leaks present. Job complete
Diego G.
ICE MACHINE JENN-AIR n/a arrived on site. Checked for noise issues. Found hose on pump loose creating noise. Repositioned hose all checked OK. Went through all components and everything is working as designed. No leaks present. Job complete
Joseph C.
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for “unit smoking and making loud noises with no heat” complaint. Inspected unit and found diode burned and burned through transformer wire to cap. Will need to remove and replaced transformer, magnetron, capacitor and diode. Was sent with all parts, but diode. Ordering new diode. Return for repairs on 02/15.; ordrng 1 W11256462 (DIODE)"
Thomas L.
REFRIGERATOR FRIGIDAIRE LFHT1817LWA Arrived on site for no cool condition. Removed and replaced failed freezer evaporator fan motor. All operations are now normal. All water connections are dry. Unit will now need time to cool down to operating temperatures.
Wesley P.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived onnsite and installed drain tube and cleared all ice. All checks good.
James C.
RANGE WHIRLPOOL WFG515S0ES0 Arrived on site and tested operation. I found the igniter grounded to a sheet pan in lower storage drawer. Removed pan and tested. Oven now heating properly. Tested cooktop for proper operation and found all burners working properly. Job complete.
Lou S.
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to install previously diagnosed and ordered part. Per service pointer #W10563362B, I installed the vent deflector due to the warm/hot air being vented is making the warmer drawer handle too hot. I tested the deflector and the air is blowing out into the kitchen area now. Job completed."
Tyler B.
OVEN WHIRLPOOL WFE775H0HV "Arrived on site for no light, replaced light ASSY and tested good, also found door add inside door melted and sticker residue, unable to get rid of, unit will need inner glad to complete repair. Office to RS; ordrng 1 CNOTE (OFFICE RS ) and 1 W11125177 (INNER GLASS)"
Paul R.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived onsite to replace the previous diagnosed parts. I defrosted the coil. I replaced the RC fan and harness. I relocated the thermistor, wrapped it if foil tape, and tie wrapped it to make it secure. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete."