Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8222 customer reviews

Dona W.

Dona W.

Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.

Near U.S. 190 Business, Copperas Cove, TX 76522
Dona W.

Dona W.

Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.

Near County Rd 4710, Kempner, TX 76539
Steve C.

Steve C.

Near Brangus Rd, Georgetown, TX 78628
Joseph C.

Joseph C.

WRT318FZDB02 Arrived on site for “bulbs keep blowing out” complaint. Inspected unit and found bulb receptacle faulty. Removed and replaced receptacle. Unit is performing as designed. No leaks detected, at time of service. Recommend customer lower top shelf by one notch, to prevent possible contact with bulb.

Near Woodrow Wilson Street, Manor, TX 78653
Lou S.

Lou S.

Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. Customers complaint was that no water was coming into the unit. I verified the water connection under the sink. I verified voltage to to water valve also. I ran the unit in diagnostics again with customer present and the unit operated as designed. No water leaks observed during service.

Near Stone Pony, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.

Near Cloud Peak Ln, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.

Near Cloud Peak Ln, Round Rock, TX 78681
Dona W.

Dona W.

R4317449 service pointer, Reverse air flow between the freezer and refrigerator compartments during the compressor off cycle may occur on refrigerators with manually controlled dampers. Under certain conditions this reverse air flow may cause frost and or ice to build up in the air distribution ducts resulting in excessive interior moisture, causing ice bucket to create excessive moisture by the point of not allowing for ice to dispense. Will need service kit showing as discontinued AHS will need to locate part. Motor will need to be replaced as unit is becoming weak due to numerous freezing up conditions. All water connections dry. Melissa assisted.

Near Griffith Loop, Killeen, TX 76549
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced control board, I calibrated the unit, tested good. Water lines were dry at time of service.

Near Limestone Ln, Driftwood, TX 78619
Mike G.

Mike G.

MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....

Near Mystic Mountain Ln, Belton, TX 76513
Mike G.

Mike G.

MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....

Near Mystic Mountain Ln, Belton, TX 76513
Joseph C.

Joseph C.

WOC54EC0AS04 Arrived on site for “counts down 22 seconds and does not heat” complaint. Per my previous diagnosis, removed and replaced magnetron and inverter. Tested unit. Unit is performing as designed.

Near Keegans Dr, Austin, TX 78724
Scott  M.

Scott M.

Arrived on site for no heat dryer unit with tumble but not heat up. Found high limit cut off had failed, also some of the ceramic retainers on heater had cracked . Replaced fuses and heater element . Cleaned lint out , no lint buildup at times of service . Unit is now heating and cycling properly . Job complete .

Near Northgate Blvd, Austin, TX 78758
Scott  M.

Scott M.

Arrived on site for dishwasher not washing . Found wash motor had completely failed . Replaced sump and motor . Ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete

Near Northgate Blvd, Austin, TX 78758
Scott  M.

Scott M.

Arrived on site for oil spraying from stator . Found rotor damaged . Bearing had completely failed . Replaced bearing and rotor . Tested unit all checked good . No water leaks detected at time of service

Near Northgate Blvd, Austin, TX 78758
Connor M.

Connor M.

ED5LTAXVL00 whirlpool refrigerator Arrived on site to install parts for repair. Installed socket, drain tube and defrosted unit. Ice bin damaged and needs to be replaced. Ship ice bin direct to customer. Unit working properly, no leaks detected.

Near Thrasher Trail, New Braunfels, TX 78130
Connor M.

Connor M.

GS773LXSS whirlpool range Installed all parts and tested unit. Unit working properly.

Near Thrasher Trail, New Braunfels, TX 78130
Lou S.

Lou S.

arrive on site to inspect damaged tub ring. Upon further inspection, I found that the tub ring was badly damaged and needed to be replaced. Also found that the unit was badly centered and the right side of the basket was rubbing against the tube causing it to be out of balance. I found that the unit was installed with rubber adaptor feet that would not allow the unit to be centered correctly. I removed the adaptor feet and centered the unit. I removed and replaced the tub ring and tested the unit on high spin. Unit tested good. I placed the unit in diagnostics and tested. Unit operated as designed. .no water leaks observed during service.

Near Cinnamon Teal lane, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the damper control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Cinnamon Teal lane, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found icemaker contacts for valve fill were open. Replaced icemaker and new unit filled correctly and no water leaks were present.

Near Skyline Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

Removed and replaced icemaker due to stalled motor.

Near Skyline Rd, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site for noise and heavy movement in cycle. inspected rotor, stator, suspension rods and electrical. Found no signs of wear or burning. Ran unit through cycle with clothing found during wash cycle that unit is counting down too quickly, skipping the rinse and stalling to go into a spin cycle, causing unit to go heavily off balance and not completing the cycle. Will need to replace the electronic control and console. Jordan assisted with parts. Control is an expart office will reschedule customer when part arrives. All water connections dry.

Near Frederick Ln, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for screeching and roaring noise from washer when running and oil under the washer, found water coming down from under gear case found seal is bad and gear case is bad, replaced gear case and belt and checked operation and no leaks after repair and found no error codes after diag or before it and then ran calibration all checks good, call complete.

Near Ivy Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for screeching and roaring noise from washer when running and oil under the washer, found water coming down from under gear case found seal is bad and gear case is bad, replaced gear case and belt and checked operation and no leaks after repair and found no error codes after diag or before it and then ran calibration all checks good, call complete.

Near Ivy Dr, Pflugerville, TX 78660
Connor M.

Connor M.

WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit for water leaking from behind. Found when icemakers fill the secondary inlet valve in rear of unit would leak from output. Replaced valve and tested unit. Unit working properly, no leaks detected.

Near Sun Stone Pl, New Braunfels, TX 78130
Daniel  A.

Daniel A.

MHW6000XG2 Washer not washing/spinning bran diagnostic. Error code for MCU. F6E2. Communication error. Replaced MCU. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Wolf Run, Schertz, TX 78108
Joseph C.

Joseph C.

MVWB835DW3 Arrived on site for “makes rattling and thumping sounds during spin cycle” complaint. Inspected unit and found F0E3, F0E5 and F9E2 error codes. Found connections good, to drain system. Instructed customer on proper load sizes and procedures for when unit is out of balance. No leaks detected, at time of service.

Near Valle Verde Dr, , TX 78617
Brandon C.

Brandon C.

Arrived on site for dryer making noise, found dryer needed idler and belt, I replaced the dryer repair kit tested good. I did also find a small crack in the drum, customer did not want to replace at this time.

Near Adobe Trail, Austin, TX 78737
Connor M.

Connor M.

WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for not washing. Found sump not powering on. Confirmed no voltage to sump. Ordering control for return. MS approved staurday 5/26

Near Ranch Rd 12, San Marcos, TX 78666
Connor M.

Connor M.

MVWB835DW0 maytag washer File number-7722061595 arrived on site to test unit for not completing cycle. Found error code f8e6 water hazard fault. Tested valves, lid switch, and drain. Drian hose is not syphoning and is installed correctly. Water valves all operating normal. Blew through pressure hose and it was not obstructed. Plugged one end of hose and there were no leaks. Ordering pressure hose per techline. SW approved 5/29

Near Ranch Rd 12, San Marcos, TX 78666
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for stops keep falling off top rack, installed tracks and new stops for top rack all checks good, call complete, no water leaks at time of call.

Near Landon Samuel Loop, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for stops keep falling off top rack, installed tracks and new stops for top rack all checks good, call complete, no water leaks at time of call.

Near Landon Samuel Loop, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model G7CE3034XS00, Autho. Werrs00epl1, installed cook top and 2 knobs all checks good, call complete.

Near Landon Samuel Loop, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model G7CE3034XS00, Autho. Werrs00epl1, installed cook top and 2 knobs all checks good, call complete.

Near Landon Samuel Loop, Pflugerville, TX 78660
Mike G.

Mike G.

WRF555SDFZ05, Arrived on site to install new connector at the water line from the unit to the water line to the door checked unit after repair and unit is not leaking checked unit for any other water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Live Oak Rd, Salado, TX 76571
Mike G.

Mike G.

WRF555SDFZ05, Arrived on site to install new connector at the water line from the unit to the water line to the door checked unit after repair and unit is not leaking checked unit for any other water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Live Oak Rd, Salado, TX 76571
Luis M.

Luis M.

Refrigerator-found refrigerant leak at manufacture connection. Removed connection,installed new coupling filled with Freon unit cooling correctly

Near Olivers Way, Manchaca, TX 78652
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found icemaker to have a stalled drive motor. Removed and replaced. All water connections were dry.

Near Rosalie Dr, Buchanan Dam, TX 78609
Mike C.

Mike C.

Kitchen Aid Refrigerator KBFS22ECMS Arrived to check unit for slow water dispensing. Found filter head bad. Installed new filter head and checked operation, checked good with no water leaks.

Near Plantation Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for fresh food lights flashing, called whirlpool tech line and was instructed that prior tech was not instructed to order any parts, lost joel, called back to whirlpool tech line and talked to kisha file number 7722061281, was transfered to master tech and talked to kevin, found that with mid control disconnected still the freezer light and top fresh food lights are not coming on at all checked dc volts on output of power supply and led driver and are good 14.2 dc volts and yellow wire from main control to led control ohms out will need to order main control and led control, Skyped office parts and talked to and will reschedule for 5/26/18 will return with parts prior tech ordered just in case.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for fresh food lights flashing, called whirlpool tech line and was instructed that prior tech was not instructed to order any parts, lost joel, called back to whirlpool tech line and talked to kisha file number 7722061281, was transfered to master tech and talked to kevin, found that with mid control disconnected still the freezer light and top fresh food lights are not coming on at all checked dc volts on output of power supply and led driver and are good 14.2 dc volts and yellow wire from main control to led control ohms out will need to order main control and led control, Skyped office parts and talked to and will reschedule for 5/26/18 will return with parts prior tech ordered just in case.

Near Willow Walk Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WMH53520CS7 Arrived on site for “door open/close door” complaint. Inspected unit and found interlocks and switches faulty. Removed and replaced interlocks and switches. Tested unit. Unit checks good.

Near Andrew Johnson Street, Manor, TX 78653
Luis M.

Luis M.

Refrigerator-replaced diffuser and temp sensor

Near Midbury Ct, Austin, TX 78748
Connor M.

Connor M.

MVWB835DW0 maytag washer File number-7722061595 arrived on site to test unit for not completing cycle. Found error code f8e6 water hazard fault. Tested valves, lid switch, and drain. Drian hose is not syphoning and is installed correctly. Water valves all operating normal. Blew through pressure hose and it was not obstructed. Plugged one end of hose and there were no leaks. Ordering pressure hose per techline. SW approved 5/29

Near E F M Rd 1626, Austin, TX 78748
Thomas L.

Thomas L.

Arrived on site for improper water fill. Calibrated control in step 4. Tested u it functions in step 2.all were corrected. Tested fill cycle in normal and deep water wash. Unit still not filling properly. Replaced control and all operations now work properly with no water leaks.

Near Oak Dr, Kingsland, TX 78639
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced washplate and removed loose change, unit tested good, no water leaks at time of service.

Near Canyonwood Dr, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for improper water fill. Calibrated control in step 4. Tested u it functions in step 2.all were corrected. Tested fill cycle in normal and deep water wash. Unit still not filling properly. Replaced control and all operations now work properly with no water leaks.

Near Pecan, Kingsland, TX 78639
Thomas L.

Thomas L.

Ginnyharned@yahoo.com Arrived on site for icing condition. Customer defrost unit several weeks ago. Removed cover and frost pattern was good. Entered defrost cycle via diagnostics and it worked properly. Can not determine at this time which component function improperly. No water hooked up to this unit.

Near Pecan, Kingsland, TX 78639
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced fan switch and knob, unit tested good.

Near Upper Branch Cove, Dripping Springs, TX 78620
Joseph C.

Joseph C.

IRT138FDM00 Arrived on site for “not cooling and making hissing noises” complaint. Inspected unit and found hole in first bend in process tube. Found rear cover missing and right rear wheel shattered. Ordering new. Will need to be sealed system/two hour call.

Near Peggotty Pl, Austin, TX 78753
Steve C.

Steve C.

Arrived on site for the unit has error code LF. Tested the unit in diagnostics and received error code f3e2 valve thermistor short, and f8e1 long fill. Found the valve is defective. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near E Johnson St, Burnet, TX 78611
Luis M.

Luis M.

Refrigerator-replaced defrost sensor assembly

Near Bouldin Ave, Austin, TX 78704
Connor M.

Connor M.

WFW8300SW02 whirlpool washer Part-132.50 FL570-189.99 arrived on site to test unit for shaking and bumping when in spin. Found shocks worn out. Will need to replace. JA approved 5/29

Near Mariposa Dr, Austin, TX 78704
Nathaniel B.

Nathaniel B.

Model WTW7600XW0, Arrived on call for rps sensor failure, replaced rps sensor and error did not return in rinse/drain/ spin, also found bearing is bad and log valve is putting in to much water will need to order log valve and hub and use bearing and tool on return, will schedule for 2 hour, Skyped office parts and talked to Jordan and office will reschedule with customer.

Near Pencil Cactus Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WTW7600XW0, Arrived on call for rps sensor failure, replaced rps sensor and error did not return in rinse/drain/ spin, also found bearing is bad and log valve is putting in to much water will need to order log valve and hub and use bearing and tool on return, will schedule for 2 hour, Skyped office parts and talked to Jordan and office will reschedule with customer.

Near Pencil Cactus Dr, Pflugerville, TX 78660
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit door will not shut, checked unit and found that the top rack is not setting in the unit properly found that the back ajuster on the left hand side had popped off of the rack and just hanging on the track removed top rack from the tracks and removed ajuster from track and reinstalled ajuster onto the top rack and reinstalled rack into the unit and checked unit and unit door is now latching checked unit for water leaks and no leaks found at time of srv....

Near Cattleman Dr, Georgetown, TX 78633
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit door will not shut, checked unit and found that the top rack is not setting in the unit properly found that the back ajuster on the left hand side had popped off of the rack and just hanging on the track removed top rack from the tracks and removed ajuster from track and reinstalled ajuster onto the top rack and reinstalled rack into the unit and checked unit and unit door is now latching checked unit for water leaks and no leaks found at time of srv....

Near Cattleman Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Ginnyharned@yahoo.com Arrived on site for icing condition. Customer defrost unit several weeks ago. Removed cover and frost pattern was good. Entered defrost cycle via diagnostics and it worked properly. Can not determine at this time which component function improperly. No water hooked up to this unit.

Near Stacia, Kingsland, TX 78639
Mike G.

Mike G.

JFC2089BEM01, Arrived on site for unit getting frost in freezer, checked unit and found frost in the front left side of the freezer found that the freezer door was not shut all the way talked to customer about not opening freezer door from the left hand side of freezer door handle found no gaps around liner of freezer door and freezer door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Paint Creek Lane, Georgetown, TX 78633
Mike G.

Mike G.

JFC2089BEM01, Arrived on site for unit getting frost in freezer, checked unit and found frost in the front left side of the freezer found that the freezer door was not shut all the way talked to customer about not opening freezer door from the left hand side of freezer door handle found no gaps around liner of freezer door and freezer door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Paint Creek Lane, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for no blower fan operation, and no light under unit, found burned out bulb will need 40 watt lamp. Found grill vent is broken off of unit. Will need grill vent, found low voltage from control to blower fan motor, fan motor is open. Will need to replace control- showing as discontinued and will need to replace electronic control. Will need authorization for repair as well as one warranty to find the electronic control. AB assisted with parts. Instructed customer not to be using microwave due to unit could overheat.

Near Causeway Ct, Killeen, TX 76549
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced part, unit tested good.

Near Sisk Ln, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the door switch. Tested unit and unit tested good. No lint observed during service.

Near Anderson Mill Rd, Cedar Park, TX 78613
Mike C.

Mike C.

Whirlpool Refrigerator WRF990SLAM02 Arrived to install new freezer evaporator defrost harness and control. Checked operation and unit checks good.

Near Brushy Creek Trail, Hutto, TX 78634
Diego G.

Diego G.

Arrived on site. Check for no cooling issues. Found evaporator fan motor seized up and not turning. Replaced evaporator fan motor, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. Job complete

Near Island Oaks Ln, Driftwood, TX 78619
Diego G.

Diego G.

Arrived on site. Check for no cooling issues. Found evaporator fan motor seized up and not turning. Replaced evaporator fan motor, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. Job complete

Near Island Oaks Ln, Driftwood, TX 78619
Diego G.

Diego G.

Arrived on site. Check for no cooling issues. Found evaporator fan motor seized up and not turning. Replaced evaporator fan motor, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. Job complete

Near Island Oaks Ln, Driftwood, TX 78619
Mike G.

Mike G.

ED5VHEXV006, Arrived on site for FREEZER MAKING A STRANGE SOUND PULL DRAWER OUT THERE WERE COILS RED & WATER FILLING AND SIZZLING checked unit and found that the unit was in defrost and unit was draining water and water was dripping onto element witch was making the sizzling sound checked unit for water leaks and no leaks found at time of srv... unit is draining properly and cooling properly unit checked fine at this time....

Near Monarch Trail, Georgetown, TX 78633
Mike G.

Mike G.

ED5VHEXV006, Arrived on site for FREEZER MAKING A STRANGE SOUND PULL DRAWER OUT THERE WERE COILS RED & WATER FILLING AND SIZZLING checked unit and found that the unit was in defrost and unit was draining water and water was dripping onto element witch was making the sizzling sound checked unit for water leaks and no leaks found at time of srv... unit is draining properly and cooling properly unit checked fine at this time....

Near Monarch Trail, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect washer door not unlocking. Upon inspection, I found that the unit was in flood mode. I placed the unit in diagnostics and error code F3E1 appeared. I unplugged the unit and removed the top of the unit and manually unlocked the unit door. I placed the unit in diagnostic mode again and tested. Unit operated as designed and no error codes at the end of diagnostics. I advised the customer on proper detergent use and advised not to use the detergent pods as they produce too much suds and will cause the unit to go into flood mode as it did this time. I advised the customer that while testing the unit, I found a large amount of soap suds in the basket even though there was no detergent added to the unit before testing. I instructed the customer on the right amount of detergent and softner to use with each load. No water leaks observed during service.

Near Grand Falls Dr, Cedar Park, TX 78613
Luis M.

Luis M.

Jenair refrigerator-diagnosed unit will need drain pan

Near Tarlton Ln, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and found washer is unplugged, as soon as power is connected drain pump is running. Set unit into diagnostic cycle and pump stops. Ran all functions in diagnostic cycle and everything checks good, incoming water pressure is good and drain pump is strong. Confirmed pressure hose is clear, ran a calibration cycle and function has returned to washer. Started a load on bulky and it is progressing properly. No water leaks from connections at time of service, job complete

Near Manchaca Rd, Austin, TX 78748
Luis M.

Luis M.

Near Tarlton Ln, Austin, TX 78746
Connor M.

Connor M.

KEBC107KSS03 kitchenaid oven Thermal cutoff 72.95 W240-229.99 arrived on site to test unit for not baking after clean cycle. Found failed hi limit cutoff. Will need to replace. Microwave needs to be removed for repair. JA approved 2/29 please send cm only. Customer needs before noon.

Near Regent Pass, New Braunfels, TX 78132
Thomas L.

Thomas L.

Removed and replaced icemaker due to stalled motor, open heater, and inaccurate ui and control . Water connections were all dry.

Near Bosque Trail, Spicewood, TX 78669
Dona W.

Dona W.

Arrived on site for unit taking long dry times, found no air flow still at time of service. Removed duct work on wall and have airflow. Showed customer airflow with ducting and without airflow with ducting on. Will need to have ducting cleared or shortened. All parms check good on dryer.

Near Antelope Run, Fort Hood, TX 76544
Daniel  A.

Daniel A.

WED6400SW0 Dryer not heating. (Shorted element). Thermal cutoff over heated. Replaced thermal fuse/cutoff and heater. Repaired wire to thermal cutoff hi limit. Instruct customer on venting/fire hazard. Normal operation after service

Near Ivy Dove, Schertz, TX 78154
Daniel  A.

Daniel A.

WED6400SW0 Dryer not heating. (Shorted element). Thermal cutoff over heated. Replaced thermal fuse/cutoff and heater. Repaired wire to thermal cutoff hi limit. Instruct customer on venting/fire hazard. Normal operation after service

Near Ivy Dove, Schertz, TX 78154
Nathaniel B.

Nathaniel B.

Model GS773LXSS0, Arrived on call for right front burner will not light, found right front burner igniter sometimes not lighting right away, found electrode for right front burner igniter loose will replace electrode first to verify if spark module and switches harness are needed or not , Skyped office parts and talked to jordan and will reschedule for 5/28/18

Near Quiet Water Pass, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model GS773LXSS0, Arrived on call for right front burner will not light, found right front burner igniter sometimes not lighting right away, found electrode for right front burner igniter loose will replace electrode first to verify if spark module and switches harness are needed or not , Skyped office parts and talked to jordan and will reschedule for 5/28/18

Near Quiet Water Pass, Pflugerville, TX 78660
Clif L.

Clif L.

Roper washer RTW4516FW2. Arrived on site to diagnose a washing machine that does not exist at least starting cycles. Tested unit and Found Coldwater not coming in every time valve is activated. Found loose wiring connection on cold water solenoid valve. Reconnected valve properly and tested unit. Found all is functioning properly at this time. Recalibrated washer to ensure proper performance. No water leaks were found at the time of service.

Near Westminster Glen Ave, Austin, TX 78730
Dona W.

Dona W.

Arrived on site for no heat condition, found open tco, replaced verified temperatures cycling correctly. Customer needs to have ducting clean as there is an obstruction preventing airflow. Left ducting off as customer is going to try to clean himself. All parms check correct.

Near Linda Ln, Copperas Cove, TX 76522
Daniel  A.

Daniel A.

WRX735SDBM00 Defective icemaker not advancing. Replaced icemaker. Verified normal fill. No leaks detected. Normal operation after service

Near Ivy Jade, Schertz, TX 78154
Nathaniel B.

Nathaniel B.

Model MVWP575GW0, Arrived on call for washer not drawing any hot water and has a lid lock error, replaced temp switch and valve prior and still when set to warm only getting cold water, installed lid lock and control and tested and lid lock checks good know and after replacing control and set to warm unit is know getting warm water but instructed customer on the normal setting will only do cold water that is the way it is programed but all the cycles in blue will no a warm cycle, all checks good, no water leaks after repair, call complete.

Near Winding Shore Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWP575GW0, Arrived on call for washer not drawing any hot water and has a lid lock error, replaced temp switch and valve prior and still when set to warm only getting cold water, installed lid lock and control and tested and lid lock checks good know and after replacing control and set to warm unit is know getting warm water but instructed customer on the normal setting will only do cold water that is the way it is programed but all the cycles in blue will no a warm cycle, all checks good, no water leaks after repair, call complete.

Near Winding Shore Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect vent hood fan not working. Upon further inspection, I found that when turning the fan switch on the fan motor sounds as if it is working. I removed the vent filter and found that the fan blade had been melted onto the motor. The customer advised that a large flame had gone up to the filter while she was cooking. I advised the customer that the motor assembly would need to be replaced; however, that part is no longer available and she would need to replace the entire vent good unit. I unplugged the fan from the switch and used electrical tape to seal the connections from shorting out as the customer wants to use the vent hood light until she can replace the vent hood. I advised the customer that they would need to keep the filter clean which is the reason the flame caught the unit on fire due to a large amount of grease residue. Job completed. Took two pics of damaged vent hood.

Near Fincastle Dr, Austin, TX 78717
Connor M.

Connor M.

MER7662XQ1 maytag range Arrived on site to tets unit for not coming out of preheat. Found all components checked fine. Sensor ohmed 1024. Replaced control and tested. Unit now baking but not registering temp. Replaced sensor, unit working properly.

Near Hugo Rd, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Replaced filter heater for icemaker on door. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for icemaker to fill up ice bin. No leaks present. Job complete

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Replaced filter heater for icemaker on door. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for icemaker to fill up ice bin. No leaks present. Job complete

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Replaced filter heater for icemaker on door. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for icemaker to fill up ice bin. No leaks present. Job complete

Near Comal Springs, Canyon Lake, TX 78133
Mike G.

Mike G.

KGCU462VSS02, Arrived on site for cooktop SCRATCHED, checked unit and found that the control panel is scratched and will need to be replaced ordering part per CS will only need 1 tech and 1hr to do repair per JA r/s next apt for 5/25/18 but customer is wanting next apt for 5/29/18

Near Fairway Ridge Rd, Georgetown, TX 78633
Mike G.

Mike G.

KGCU462VSS02, Arrived on site for cooktop SCRATCHED, checked unit and found that the control panel is scratched and will need to be replaced ordering part per CS will only need 1 tech and 1hr to do repair per JA r/s next apt for 5/25/18 but customer is wanting next apt for 5/29/18

Near Fairway Ridge Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced drain pump, unit tested good water lines were dry at time of service.

Near Stillmeadow Dr, The Hills, TX 78738
Thomas L.

Thomas L.

Arrived on site for or drying conditions. Tested water to find it at 126 degrees at sink and 94 in unit at first fill. customer to run water at sink 1st. Filled up drying agent. Increase drying agent setting. Customer to have drain hose elevated. All water connections were dry.

Near Firestone Dr, Meadowlakes, TX 78654
Clif L.

Clif L.

Whirlpool dishwasher WDT710PAYM3. Arrived on site to install rack stop for dishwasher. Replaced stop and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Westfield Dr, Austin, TX 78731
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. Open further inspection, I placed the unit in diagnostics and tested. Unit operated as designed. I explained to the customer that due to the unit having a plastic tube, the plastic is going to absorb the heat and will not dry like a unit with a stainless steel tub where the heat will retract and dry the dishes much better. Customer advised that she does not like the unit and will work with her builder to replace the unit. No water leaks observed during service.

Near McKnight Loop, Austin, TX 78717
Kevin B.

Kevin B.

Arrived on site and started dryer on a normal cycle and found a grinding noise during operation. Found metal debris stuck in the felt ring that is making noise. After clearing noise has stopped, no lift found in unit cabinet at time of service, job complete.

Near Rail Yard Rd, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for high temps in refrigerator, found 4 inch ice build up on evaporator, customer started defrost process tech completed defrost. Replaced rc therm and control. Verified operations, unit temps are dropping and door is sending signal when open. All water connections dry.

Near SW H K Dodgen Loop, Temple, TX 76504
Mike G.

Mike G.

KMHS120ESS5, Arrived on site for unit say open and close door checked unit and found that the door switches are bad replaced all 3 door switches and checked unit and unit is working properly unit checked fine at this time....

Near Longhorn Trail, Georgetown, TX 78633
Mike G.

Mike G.

KMHS120ESS5, Arrived on site for unit say open and close door checked unit and found that the door switches are bad replaced all 3 door switches and checked unit and unit is working properly unit checked fine at this time....

Near Longhorn Trail, Georgetown, TX 78633
Connor M.

Connor M.

WRS571CIDM01 whirlpool refrigerator Arrived on site to install paets for repair. Installed ice bin and ice door. Unit working properly, no leaks detected. If issue persists freezer door will be needed.

Near Mary Max Circle, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRX735SDBM02. Not making ice. Ice maker making loud noises. Water disp

Near Kolsti Way, Pflugerville, TX 78660
Luis M.

Luis M.

Icemachine. Replaced ice cutter grid assembly

Near A Ln, Austin, TX 78703
Thomas L.

Thomas L.

Arrived on site for no ice dispensing condition. Found motor turning shaft but not auger. Auger in bin ice cracked. Replaced bin. All water connections were dry.

Near Lookout Ridge Dr, Marble Falls, TX 78654
Kevin B.

Kevin B.

Home is on a new Street, took one picture of location on map. Arrived on site and inspected refrigerator and found freezer door is closing properly, soft clothes only works on the last 3 inches of movement. Middle drawer in freezer is broken and front will not stay on. Will need to bring back a new drawer to correct issue. No water leaks from connections at time of service.

Near Ranch to Market Rd 150, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site for unit not advancing, unit is full of water, lid switch checks good. Unit would not fill at all was not sending voltage to motor. timer motor not advancing, customer stated that only part of timer has been working for a while. Next tech replaced timer, unit would then fill but not advance cycles, found bad pressure switch and intermittent lid switch. Replaced pressure switch, and lid switch. Unit is filling, stopping fill on correct water level. Checked water shut off on load size 6 times to verify no overflow. Unit agitating, spinning and draining. All water connections dry.

Near Tundra Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit not advancing, unit is full of water, lid switch checks good. Unit would not fill at all was not sending voltage to motor. timer motor not advancing, customer stated that only part of timer has been working for a while. Next tech replaced timer, unit would then fill but not advance cycles, found bad pressure switch and intermittent lid switch. Replaced pressure switch, and lid switch. Unit is filling, stopping fill on correct water level. Checked water shut off on load size 6 times to verify no overflow. Unit agitating, spinning and draining. All water connections dry.

Near Tundra Dr, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the door, door gasket with high temp adhesive, and the water valve and hose. Tested unit and unit tested good. No water leaks observed during service.

Near TX-29, Liberty Hill, TX 78642
Dona W.

Dona W.

Arrived on site for unit stopped mid cycle, no operation, found open fuse and burned connector on control. Replaced main control and open fuse. Verified operations all check good. All water connections dry.

Near Canoe Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

KDTM354DSS5 Arrived on site for “broken dispenser door” complaint. Inspected unit and found broken dispenser door. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Kenner Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

Arrived on site and found all LEDs including freezer are not coming on when doors are open. Reset all connections on LED power supply board and lights are working again. LED power supply board will need to be replaced in order to correct issue.

Near Farm to Market 1626, Hays, TX 78610
Dona W.

Dona W.

Arrived on site for unit not always heating, found unit is heating on timed dry but not on energy preferrred. Will need to replace timer and thermostat. Will bring element should not be needed as unit is heating. Dry vent cleared. Jordan assisted with reschedule and parts.

Near Carly Dr, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the glass cooktop. Tested unit and unit operated as designed. Job completed.

Near FM1869, Liberty Hill, TX 78642
Connor M.

Connor M.

NED4655EW1 Amana dryer Arrived on site to test unit for dryer not heating. Found improper voltage coming to terminal block. Instruct in contacting an electrician. Made aware of proper venting and fire hazard.

Near Marigold Terrace, Austin, TX 78741
Dona W.

Dona W.

Arrived on site for unit not fully draining, found drain level is correct on machine, seals are below water line to keep wet, verified unit draining in cycle, and at end of cycle. Line to garbage disposal is clear water ran freely. All water connections dry. Unit is running to spec. Explained water level to customer.

Near Griffith Loop, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for no functionality, found control is dead. No lights voltage to board checks correctly. Replaced main control. Verified operations, calibrated, unit filled, agitates, drains and spins. All water connections dry all parms check correct.

Near Griffith Loop, Killeen, TX 76549
Lou S.

Lou S.

arrived on site to inspect cooktop Ignitor constantly clicking. Upon further inspection, I found that the left rear burner valve is sticking causing it to constantly click or attempt to ignite. Also found that the right rear burner flame was only burning on the right side and barely flaming out on the left side of the burner. Office to order left rear valve and right rear burner head/orifice holder and schedule return service for 05/29/18 CS. No gas leaks detected during service.

Near Norcia Loop, Liberty Hill, TX 78642
Kevin B.

Kevin B.

Arrived on site and replaced flowmeter diagnosed on previous visit, ran a diagnostic cycle and leaking has stopped. Also no water leaks from connections at time of service, job complete

Near W William Cannon Dr, Austin, TX 78735
Connor M.

Connor M.

WRS571CIDM02 whirlpool refrigerator Arrived on site to test unit for making loud noise when opening and closing door. Found diffuser operating loudly. Replaced and tested unit. Unit working properly, no leaks detected.

Near Elana Ct, Austin, TX 78741
Connor M.

Connor M.

WTW5000DW whirlpool washer Arrived on site to test unit for not completeing cycle. Found error code for failed thermistor. Replaced valve and tested unit. Unit working properly, no leaks detected.

Near Fernview Rd, Austin, TX 78745
Kevin B.

Kevin B.

Arrived on site and found all LEDs in fresh food and freezer section are not operating. After replacing they will now turn on properly. No water leaks from connections at time of service, job complete.

Near Bee Caves Rd, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and found front left and right burners do not ignite consistently. Right burner only needed electrode adjustment as it was not sparking consistently in one direction. Bending it closer to burn her head correct it’s operation. Left front electrode had failed and after replacing it is now working properly. Quoted the customer for one electrode and remaining labor to replace it. Job complete.

Near Creeks Edge Pkwy, Austin, TX 78733
Lou S.

Lou S.

arrived on site to inspect dishwasher dispenser not closing. Upon further inspection, I found that the latch on the dispenser was broken. I removed and replaced the dispenser and placed the unit in diagnostics. Unit operated as designed. No water leaks observed during service.

Near Lisi Anne Dr, Austin, TX 78717
Lou S.

Lou S.

Arrived on site to inspect oven door handle loose. Upon further inspection, I found that the vent trim was badly damaged and missing two screws. Where the handle screws into the vent trim was broken off and the the that attaches the handle to the vent trim and the screw test attaches the handle/vent trim to the door were missing. Also, the handle was badly damaged, as well. I removed and replaced the vent trim and handle and returned the door to the oven unit. Unit operated as designed.

Near Lisi Anne Dr, Austin, TX 78717
Clif L.

Clif L.

Maytag washer MVWC416FW0. Arrived on site to diagnose a washing machine with an agitator that is coming off of driveshaft. Tested unit and found wash plate and barrel sections of agitator both damaged due to loose bolt. Also bolt does not appear to of had any Loctite from manufacturing to prevent loosening of the bolt over time. Replaced Washplate, bolt and barrel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Crosswind Dr, Spicewood, TX 78669
Mike G.

Mike G.

Arrived on site for CLOTHING STUCK UNDER AGITATOR, checked unit and found that the agitator is warped removed clothing and replaced agitator and checked unit and unit checked fine at this time... , MVWB765FW0

Near Valley View Dr, Robinson, TX 76706
Mike G.

Mike G.

Arrived on site for CLOTHING STUCK UNDER AGITATOR, checked unit and found that the agitator is warped removed clothing and replaced agitator and checked unit and unit checked fine at this time... , MVWB765FW0

Near Valley View Dr, Robinson, TX 76706
Connor M.

Connor M.

GS6NBEXRS01 whirlpool refrigerator Arrived on site to test unit for leaking. Found coupling at bottom fo door loose, water line not seated correctly. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Alcanza Dr, Austin, TX 78739
Joseph C.

Joseph C.

WRS325FDAM04 Arrived on site for “shoots ice out of dispenser” complaint. Inspected unit and found dispenser door closing too soon. Adjusted closer. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Theodore Roosevelt St, Manor, TX 78653
Joseph C.

Joseph C.

WMH32519FS1 Arrived on site for “door open error” complaint. Inspected unit and found door switches and interlocks faulty. Removed and replaced door switches and interlocks. Unit tests good.

Near Theodore Roosevelt St, Manor, TX 78653
Clif L.

Clif L.

Kitchenaid refrigerator KRFC302EPA00. Arrived on site to diagnose a refrigerator with a door that is not closing properly. Tested unit and found due to the heavy custom paneling door has dropped over time. Adjusted hinges and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Larkhall Dr, Briarcliff, TX 78669
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found module bad on ice maker. Replaced ice maker and cycled, all functions tested OK. No leaks present. Job complete

Near Darion St, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found module bad on ice maker. Replaced ice maker and cycled, all functions tested OK. No leaks present. Job complete

Near Darion St, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found module bad on ice maker. Replaced ice maker and cycled, all functions tested OK. No leaks present. Job complete

Near Darion St, New Braunfels, TX 78130
Brandon C.

Brandon C.

Arrived on site for frost build up in freezer section, found frame of unit needed sealant around freezer section to make a better seal. I used sealant from truck stock to seal the unit, tested good. Water lines were dry at time of service.

Near Colinas Cove, Bee Cave, TX 78738
Connor M.

Connor M.

MEDC215EW1 maytag dryer Installed timer, squeak coming from idler pulley. Added a drop of lube and ran for twenty mins no squeak. Unit working properly. Instruct on proper venting.

Near Windrift Way, Austin, TX 78745
Dona W.

Dona W.

Arrived on site for no operation and error, previous tech installed control that was faulty. Found open thermal fuse upon return. Replaced thermal fuse wp3392519 used from 187201 Kristen and sarah assisted. Verified operations and temperatures. Airflow seems good, instructed customer to have duct work checked throughout the year. Ducting clear. All parms check good.

Near Lottie Ln, Harker Heights, TX 76548
Mike G.

Mike G.

WTW8500DC4, Arrived on site for unit not cleaning, checked unit in test cycle and unit ran all test with no issues Recalibrated unit and ran unit with load of towels and unit filled washed and drained and rinsed and is spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......

Near Pilgrim Ln, Lorena, TX 76655
Mike G.

Mike G.

WTW8500DC4, Arrived on site for unit not cleaning, checked unit in test cycle and unit ran all test with no issues Recalibrated unit and ran unit with load of towels and unit filled washed and drained and rinsed and is spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......

Near Pilgrim Ln, Lorena, TX 76655
Connor M.

Connor M.

WED5000DW whirlpool dryer Arrived on site to test unit for no heat. Found element cycling properly with door open. Found about 6 feet of duct crushed into about 4 inches causing poor air flow. Instruct customer on replaceing and or shortneing dryer duct. Made aware of proper veting and fire hazard.

Near Milla Cir, Austin, TX 78748
Brandon C.

Brandon C.

Arrived on site for loud humming noise, found sump to be faulty, I replaced sump, unit tested good. Water lines were dry at the time of service.

Near Lohmans Crossing Rd, Austin, TX 78734
Lou S.

Lou S.

arrived on site to inspect dishwasher dispenser not opening. Upon further inspection, I found that the units dispenser components are plastic and due to their age they are worn and are not functioning properly. I tested the unit by taking the inner door liner off and verifying the connection between the cam and the actuator but the teeth on the actuator are worn as are on the cam. The door latch is worn as well. Office to order latch kit, actuator, dispenser, draw bar, spring, dispenser door, door spring, pin dowel, drip cover, and follower/cam. Office to schedule return service. No water leaks observed during service.

Near Red Ranch Cir, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for noise in spin, found nut to pulley on gearcase loose, allowing for noise between shift actuator change and spin. Retightened, verified operations. No errors, all water connections dry all parms check correctly. No noise.

Near Kit Carson Trail, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and found drain the motor is not moving water, inspected drain and found a piece of glass stopping impeller from spinning. Took one picture. Impeller is damaged and drain pump will need to be replaced. After replacing pump ran a diagnostic cycle and confirmed all operations are correct. Also found drain connection to garbage disposal is shared with reverse osmosis system. This should not be done because reverse osmosis purging could overflow dishwasher. Recommend that customer contact reverse osmosis company to correct this. Drain motor $81.02 DW165 $169.99

Near S Capital of Texas Hwy, Austin, TX 78746
Joseph C.

Joseph C.

AMV2307PFS0 Arrived on site for “noisy fan operation” complaint. Inspected unit and found loose construction debris in fan housing. Removed debris and tested fan. Unit is performing as designed.

Near Saddle Rock Drive, Austin, TX 78725
Brandon C.

Brandon C.

Arrived on site for washer not finishing cycle, found unbalanced error code, I replaced suspension rods, unit tested good. Water lines were dry at time of service.

Near Stage Stop Cir, Bee Cave, TX 78738
Dona W.

Dona W.

Arrived on site for burning smell and smoke, found transformer burned to magnetron and capacitor. Replaced diode, transformer, magnetron and capacitor. Verified unit working and heating correctly all ops check good. Customer helped to put microwave back up above stove.

Near Alabaster Dr, Killeen, TX 76542
Diego G.

Diego G.

Arrived on site. Replaced evaporator fan assembly. All functions tested OK. Instructed customer allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Lakefront Ave, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Replaced evaporator fan assembly. All functions tested OK. Instructed customer allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Lakefront Ave, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Replaced evaporator fan assembly. All functions tested OK. Instructed customer allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Lakefront Ave, New Braunfels, TX 78130
Steve C.

Steve C.

Arrived on site for the unit right rear burner now overheating and not turning off. Found the unit was unplugged. Removed the back panel and found the right rear burner shorted. Replaced the right rear infinite switch and tested the unit. Unit heats and works properly.

Near Johnston Ln, Jarrell, TX 76537
Mike G.

Mike G.

MMV4205AAS, Arrived on site for unit is running when not in use checked unit and found that the door switches are bad replaced switches and checked unit and unit is now working properly and heating unit checked fine at this time....

Near Fredrick, Temple, TX 76502
Mike G.

Mike G.

MMV4205AAS, Arrived on site for unit is running when not in use checked unit and found that the door switches are bad replaced switches and checked unit and unit is now working properly and heating unit checked fine at this time....

Near Fredrick, Temple, TX 76502
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostic mode and tested. The unit tested good until time to drain and the drain pump did not engage. Before I removed and replaced the drain pump, I had to vacuum the water out of the unit. In the process of removing the drain pump, I vacuumed the water from the drain pump area and a piece of glass came out of the drain pump. I checked the filter and found that it was not in place. I replaced the drain pump and reseated the filter and tested the unit. Unit operated as designed. No water leaks observed during service.

Near TX-29, Georgetown, TX 78626
Joseph C.

Joseph C.

WFE530C0ES1 Arrived on site for “F9E0 error code” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.

Near Lazy Creek Dr, Austin, TX 78724
Dona W.

Dona W.

Arrived on site for no hot water, found unit with hot, warm, and cold water. Explained to customer auto temp control. Unit is heating to average temperature, explained cycle selection and temperatures. All water connections dry all parms check correctly.

Near Parkfield Ln, Temple, TX 76502
Lou S.

Lou S.

arrived on site to inspect refrigerator dispenser not dispensing water. Upon further inspection, I found that the water filter was not seated correctly. After adjusting the filter and testing, the unit began to make a loud grinding moaning noise. I reseated the filter and tested and the unit began to operate as designed. The customer paid the service fee of $108.24 for diagnosing the problem. I quoted the customer $89.44 for the cost of the filter housing and $71.75 for labor to install the housing. These totals were without tax included. The customer opted to wait and see if the noise happened again and I advised her the quotes were good for 30 days. No water leaks observed during service.

Near S Lakeline Blvd, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for ice not coming out of dispenser, ice is being produced, found motor is not pushing to container correctly allowing for ice to go out of shoot. Ice bin on rear seems to be sometimes catching sometimes not will need ice bin as well. Solenoid is not always making connection. Will need to replace as well. All water connections dry. Jordan assisted with reschedule and parts.

Near Tracey Ann Ln, Killeen, TX 76543
Joseph C.

Joseph C.

KSGG700ESS1 Arrived on site for “burner not igniting on right front” complaint. Inspected unit and found right and left front burner caps had been switched. Switched caps back around. Unit tested good. No leaks detected, at time of service.

Near Wilshire Pkwy, Austin, TX 78722
Connor M.

Connor M.

WDF510PAYS6 whirlpool dishwasher Arrived on site to test unit for not drying dishes and leaving them dirty. Ran diagnostic cycle to confirm operation of heater. Heater working well. Found error code f3e3 indication OWI issue. Found OWI covered in hard water and soap build up which can cause incomplete cycles due to control not being able to judge water quality. Flashing sanitize light indicates OWI failure aswell. Cleaned OWI and tested. Unit will need to be ran for an entire cycle or two to confirm repair. If issue persits please send tech out with OWI to be covered by CM. no leaks detected.

Near Hucks Hideaway, Dripping Springs, TX 78620
Connor M.

Connor M.

WRF989SDAM02 whirlpool refrigerator Arrived on site to test unit for ice not working. Found previous tech had removed ice box assy to clean some ice build up and facia heater for fill tube accidentally became loose and not making good contact with fill tube. Defrosted tube and corrected heater. Unit working properly, no leaks detected.

Near Sunset Canyon Dr S, Dripping Springs, TX 78620
Joseph C.

Joseph C.

KMBS104ESS02 Arrived on site for “microwave not working properly” complaint. Inspected unit and found loose wire from capacitor to magnetron. Refitted connection. Tested unit. Unit is performing as designed.

Near McBee St, Austin, TX 78723
Kevin B.

Kevin B.

Arrived on site and removed outer cabinet of washer and started each function separately manually. Inspected all wiring and components and Could not find any burning aromas described by customer. No frayed wires or dark marks on any electrical parts. Washer completed each function properly, documented findings with tech line SR7722037379

Near Milagro Dr, Austin, TX 78733
Kevin B.

Kevin B.

Arrived on site and found small amounts of frost buildup just inside a freezer door, customer has been managing frost by unplugging the refrigerator and has pictures of it being worse. Silicon both fresh food and freezer sections to ensure no air gaps between liner and outer cabinet. Also raised freezer door Approximately 1/8 of an inch to provide a better contact surface for magnetic strip. Requested that customer Monta refrigerator for correct operation and if this happens again will need service kit and a new freezer door. No water leaks from connections at time of service.

Near Milagro Dr, Austin, TX 78733
Connor M.

Connor M.

WRF989SDAM02 whirlpool refrigerator Arrived on site to test unit for ice not working. Found previous tech had removed ice box assy to clean some ice build up and facia heater for fill tube accidentally became loose and not making good contact with fill tube. Defrosted tube and corrected heater. Unit working properly, no leaks detected.

Near Willow Walk Cove, Austin, TX 78737
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and float switch. Tested unit and unit operated as designed. No water leaks observed during service.

Near Dasher Drive, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to inspect microwave vent hood making a noise. Upon further inspection, I could hear a slight vibration noise while the unit was on high speed. I opened the unit to inspect the mounting of the fans and found that the wiring harness was not fully tied down to its mount. I tightened the tie down and also found some of the mounting screws had backed out causing the fan to be loose. I tightened the screws and tested the unit and the unit operated as designed with no vibration noise. Job completed.

Near Dasher Drive, Cedar Park, TX 78613
Joseph C.

Joseph C.

MZF34X16DW00 Arrived on site for “freezer with intermittent cooling” complaint. Inspected unit and found control faulty. Removed and replaced control. Unit checks good. Adjusted feet for stability.

Near San Jose Ave, , TX 78617
Carlos G.

Carlos G.

Arrived onsite for customer compliant of not advancing. Checked components and found a faulty cam and actuator. Removed and replaced cam and actuator. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near S 4th St, Pflugerville, TX 78660
Connor M.

Connor M.

WRX735SDHZ00 whirlpool refrigerator File number-7722037759 arrived on site to test unit for rattling noise. Found when compressor runs at a certain speed it vibrates far beyond tolerance. No amount of dampening will fix this. Compressor running very hot and will eventually fail. Also fiund left freezer slide hyperextended. Ordering compressor, and slide. Sw approved friday with 2 hours.

Near Sunset Cir, Wimberley, TX 78676
Clif L.

Clif L.

Whirlpool washer WTW8700EC0. Arrived on site to diagnose a washing machine that is not cleaning properly. Tested unit and found no mechanical failures to motor drive system at this time. Did note console not beeping properly when selections are made and often cannot be reset as per owners manual instructions. Did note calcium buildup in hot water valve screen assembly but no failure to valve itself. Advised homeowner console would need to be replaced to correct no tone issue, but no other repairs are necessary at this time. Homeowner does not wish to proceed with repairs on console. No leaks were found at time of service.

Near Valburn Dr, Austin, TX 78731
Dona W.

Dona W.

Arrived on site for no spin, found mechanically open lid switch. Not allowing contacts for safety to allow for spin. Replaced lid switch, verified operation all ops check good. All water connections dry.

Near Lauren Lea Dr, Killeen, TX 76549
Joseph C.

Joseph C.

MVWC565FW0 Arrived on site for “banging noisy sound during spin cycle” complaint. Inspected unit and found gearcase coated in oil. Belt and cam coated in oil, as well. Basket is tilted to right rear. Needing suspensions, as well. Return for repairs on 05/23. No leaks detected, at time of service.

Near Laredo Dr, Dale, TX 78616
Carlos G.

Carlos G.

t stacked Follow standard Whirlpool processes for this repair. Exceptions include: Product Not Repairable, Contract Coverage Questions, or Customer Escalations. For these exceptions only, contact Asuri

Near US-290, Austin, TX 78710
Connor M.

Connor M.

GHW9300PW4 whirlpool washer Arrived on site to test unit for error code f06 and stopping at beginning of cycle. Found tachometer on motor worn out. Replaced motor and tested unit. Unit working properly, no leaks detected.

Near Saddle Ridge Dr, Wimberley, TX 78676
Steve C.

Steve C.

Near I-35, Troy, TX 76579
Robert J.

Robert J.

Near Oak Hill Ct, Lacey Township, NJ 08734
Daniel  A.

Daniel A.

WFW8540FW1 Baffles on tub coming loose due to heater coming out of support bracket. Replaced outer tub/basket assembly. Checked suspension/water inlet/drain hoses. Ran wash cycle. Normal operation after service

Near Lacey Oak Loop, San Marcos, TX 78666
Dona W.

Dona W.

Arrived on site for no heat, found open thermal cutoff, found ducting will need to cleaned in wall as it is preventing air flow. Replaced thermal cutoff. Verified operations. Temperatures check good.

Near Nadine Dr, Killeen, TX 76549
Clif L.

Clif L.

Whirlpool washer WTW5000DW1. Arrived on site to diagnose a washing machine that is wrinkling clothing. Tested unit and found no mechanical failures at this time. Insured unit was fully leveled and balanced. Calibrated unit to ensure proper load sizes were registered when washing. Advised homeowner on proper loading techniques and cycles to use for best performance and to prevent unnecessarily tangling and wrinkling of clothing. No leaks found at time of service and no further repairs are needed at this time.

Near Balcones Dr, Austin, TX 78731
Connor M.

Connor M.

WTW7040DW1 whirlpool washer Valve-152.89 TL270-159.99 arrived on site to test unit for lf error. Fiund cold water valve getting voltage but not opening. Replaced valve assy and tested unit. Unit working properly, no leaks detected. Collected balance via cc.

Near Lookout Dr, Wimberley, TX 78676
Dona W.

Dona W.

Arrived on site for no cool in ff or freezer section, found aftermarket start device has been added to unit. Start device is faulty. Wires spliced to make start device work by previous company. Will need wire harness, capacitor, start device and authorization for repair. All water connections dry. Discussed with Chase. Office will reschedule.

Near Ambrose Dr, Salado, TX 76571
Joseph C.

Joseph C.

ADB1400AGS1 Arrived on site for “door not latching” complaint. Inspected unit and found striker not engaging latch. Striker sticking straight out. Adjusted striker to mate with latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Saddle Rock Drive, Austin, TX 78725
Leonardo C.

Leonardo C.

Whirlpool range model: WFC310S0ES0 no display. Arrived on site to test unit for display not showing all the number. Found bad board replaced board test unit and unit test good job complete all number working correctly.

Near Pops Way, Austin, TX 78745
Leonardo C.

Leonardo C.

Whirlpool range model: RF365PXKW0 Arrived on site to test unit for no display on board but burner work. Test unit and found bad board replace board test unit and unit test good job complete oven and burner working correctly.

Near Krollton Dr, Austin, TX 78745
Dona W.

Dona W.

Arrived on site for left hand door million not always closing correctly, replaced black mullion. Verified operations on door, checked temperatures all parms check good. All water connections dry.

Near Hester Way, Salado, TX 76571
Mike G.

Mike G.

MEDX655DW1, Arrived on site for timer not working on automatic dry checked unit and found that the timer will work on timed dry with no issues and on automatic dry timer will not work unit just keeps going with out heating properly unit will need time and timer control to repair checked and cleaned out all lent found from unit ordering part and office will r/s customer

Near Purple Sage Dr, Belton, TX 76513
Mike G.

Mike G.

MEDX655DW1, Arrived on site for timer not working on automatic dry checked unit and found that the timer will work on timed dry with no issues and on automatic dry timer will not work unit just keeps going with out heating properly unit will need time and timer control to repair checked and cleaned out all lent found from unit ordering part and office will r/s customer

Near Purple Sage Dr, Belton, TX 76513
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit not heating chcked unit and found that the vent hose from wall to unit is damaged and found that the element is shorted out replaced element and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow with out vent hose hooked up and unit is now heating and talked to customer about replacing vent hose and not using unit until vent hose is replaced unit checked fine at this time....

Near Burnett Ave, Waco, TX 76706
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit not heating chcked unit and found that the vent hose from wall to unit is damaged and found that the element is shorted out replaced element and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow with out vent hose hooked up and unit is now heating and talked to customer about replacing vent hose and not using unit until vent hose is replaced unit checked fine at this time....

Near Burnett Ave, Waco, TX 76706
Connor M.

Connor M.

MVWB725BW0 maytag washer Arrived on site to test unit for noise during operation. Found failed bearings. Will need call weighed. Office to schedule directly. Allow 2 hours

Near Gruene Haven, New Braunfels, TX 78132
Connor M.

Connor M.

KBFN506ESS00 kitchenaid Arrived on site to test unit for popping noise on right hinge. Found screw on bushing arm loose. Corrected issue and tested unit. Unit working properly. No leaks detected.

Near Horseshoe Ct, New Braunfels, TX 78132
Mike G.

Mike G.

JDB9800CWX2, Arrived on site to install new control panel and checked unit after repair and all keys are working properly and unit is filling washing and draining and element is heating checked unit for water leaks and no leaks found at time of srv...

Near Ridgewood Dr, Waco, TX 76710
Mike G.

Mike G.

JDB9800CWX2, Arrived on site to install new control panel and checked unit after repair and all keys are working properly and unit is filling washing and draining and element is heating checked unit for water leaks and no leaks found at time of srv...

Near Ridgewood Dr, Waco, TX 76710
Mike G.

Mike G.

MEDE300VF0, Arrived on site to install new control checked and cleaned out all lent found from unit and tested unit and unit is now starting up and is now heating unit checked fine at this time....

Near W Avenue Z, Temple, TX 76504
Mike G.

Mike G.

MEDE300VF0, Arrived on site to install new control checked and cleaned out all lent found from unit and tested unit and unit is now starting up and is now heating unit checked fine at this time....

Near W Avenue Z, Temple, TX 76504
Nathaniel B.

Nathaniel B.

Model WTW6800WW1, Arrived on call for door lock error after installing control and key pad prior due to f2 el error du error , replaced door lock and tested and all checks good, no water leaks at time of call, call complete.

Near Estes Park, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WTW6800WW1, Arrived on call for door lock error after installing control and key pad prior due to f2 el error du error , replaced door lock and tested and all checks good, no water leaks at time of call, call complete.

Near Estes Park, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WOD51EC0AS05, Arrived on call for oven temp not with in range, checked for error codes and found none,preheated ovens to 350 degrees, upper oven cut out temp is 401 , cut in is 337 degrees which is a average temp of 369 so calibrated upper oven -15 for a average temp of 354 degrees, lower oven cut out temp is 400 degrees, cut in temp is 337 degrees which is a average temp of 369 degrees which will calibrate lower oven -15 for a average temp of 354 when set at 350 degrees, no parts needed, call complete.

Near De Coronado Circle, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WOD51EC0AS05, Arrived on call for oven temp not with in range, checked for error codes and found none,preheated ovens to 350 degrees, upper oven cut out temp is 401 , cut in is 337 degrees which is a average temp of 369 so calibrated upper oven -15 for a average temp of 354 degrees, lower oven cut out temp is 400 degrees, cut in temp is 337 degrees which is a average temp of 369 degrees which will calibrate lower oven -15 for a average temp of 354 when set at 350 degrees, no parts needed, call complete.

Near De Coronado Circle, Round Rock, TX 78665

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