We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, TX 78681
David S
Job Details: 11/11/2021
Arrived on site to install previous diagnose part. I gained access to and installed a new ice maker. I tested the ice maker and it is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model LXR9445JQ1
Near San Marcos, TX 78666
Kevin
Job Details: 11/11/2021
"Arrived on site and inspected washer and found a very large hole in the top of the tub, took one picture.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Taylor, TX 76574
Taylor M
Job Details: 11/11/2021
"I arrived on site to diagnose dishwasher with both spray arms not working, upon arrival I gained access to the unit and put it into service diagnostics, upon putting the unit into diagnostics I found f1e2 for a control software issue, per the tech sheet I am ordering the control due to damaged or corrupted memory on the board and returning with the sump and motor assembly. Office to schedule return service when the part arrives. ; ordrng 1 W11305297 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Leander, TX 78641
Kayman
Job Details: 11/11/2021
Arrived onsite for washer putting holes in clothes. Upon inspection I found F0E2 stored in the system. I ran through auto test in diagnostics and found all functions passed with no issues. I felt around d the basket and bellow but could not locate any jagged metal or anything that could cause holes.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Leander, TX 78641
Kayman
Job Details: 11/11/2021
Arrived onsite to install previously diagnosed parts. I installed the capacitor and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Pflugerville, TX 78660
Taylor M
Job Details: 11/11/2021
"Arrived on site to diagnose range giving off gas smell during operation, upon arrival I put the unit into a bake at 350? after removing the plates covering the burner, I found that the flame looks normal, I reached out to techline and spoke with Chris he recommended that the unit be checked to ensure that the burner is igniting within the first three clicks and that there should only be concern if the unit is not igniting properly, he provided me with sr#7732217322. The unit is operating properly as designed with no leaks or improper ignition observed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78664
David S
Job Details: 11/11/2021
Arrived on site for washer not draining. I inspected the unit and work area. I installed a new drain pump. I tested the unit and found it working as designed. Job complete.; ordrng 1 Sealedsystem (Sealed system) and 1 Uvdrier (Uv drier)
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Jarrell, TX 76537
Jonathan S
Job Details: 11/11/2021
Arrived on site for range preheating to temperature then displaying error code. Performed diagnostics mode and checked fault codes and found fault did not store. Followed tech sheet process for error code. Found temperature rising in test mode. Measured resistance on temperature sensor and found within range. Measured resistance bake and broil and found within range. Found failed control. Removed failed control and installed broil element and wire harness with control. Performed diagnostics mode and found temperature no longer rising. Preheated unit to 350? and waited 5 minutes to see if error would reappear. All tested good
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/11/2021
"Arrived on site and found unit powered on. Put washer into manual diagnostics cycle and tested all functions. Unit passed all tests, took video and sent to PR. Could not duplicate customer experience, previous repair is still good and machine is functioning as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Austin, TX 78725
David Z
Job Details: 11/11/2021
"Arrived on site to follow up on refrigerator that is consistently causing breaker to trip. The timing of the breaker tripping is random, and can take several days to happen. On previous visits we have replaced electronics and performed a sealed system repair. Called tech line and spoke with Bruce, SR7732158964. Bruce recommended service pointer W11525530, which is breaker tripping related. All steps and checks have been performed several times. All breakers in the house are GFCI per code. Electrician has replaced breaker 4 times and unit has a dedicated line run to it. All electronics are checking good. Advised consumer on contact numbers for breaker mfr per service pointer. No fault can be found with unit at this time, and no repair is recommended.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near West, TX 76691
Tyler
Job Details: 11/11/2021
Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival confirmed prior complaint and installed heater. Verified thermostat was still intact and functioning within specs. Reassembled and tested unit and showed customer that heater was functioning as designed. Call complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR35KB0
Near Waco, TX 76705
Tyler
Job Details: 11/11/2021
Arrived on site for refrigerator leaking water. Upon arrival confirmed complaint and found signs of clogged drain line in the freezer. Found small clog in drain line near drip pan. Cleared line then clear all ice from FC drain compartment. Tested drain and found unit cleared. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Temple, TX 76502
Tali W
Job Details: 11/11/2021
"On site for washer not operating properly, making clicking noises during operation, not finishing cycle and not able to power unit off unless unplugged. Confirmed complaint. In diagnostics, found F3E3 water temp too low. Cleared ran diag cycle. Found unit filling, agitating, locking and not going into spin. Checked polarity from J1 at control. Power cycled and found same error in diagnostics. Called techline spoke to Austin same SR# 7731979907. Confirmed that both tech sheet and service manual are labeled incorrectly for connector J1 at control. J 1-1 is supposed to be line, and J 1-2 is supposed to be neutral. Tech sheet and service manual are also different with labeling wire colors to J 1&2 at control. Techline was unable to verify if J1 connector arrow on service manual is correct ((pointing to top connection (per manual J 1-2 is neutral)). Per service manual visual of control, J1-2 is supposed to be line in (power). Black wire is attached to J1-1 and received 115v from connector to ground (per tech and svc manual, that is incorrect). I Advised to power cycle unit, perform diag cycle. Unit shut down before spin initiated. Advised to remove all loads, plug them in one by one and press power button to turn on and off. Performed this on all loads. Unit was able to turn on and off with one specific load connected. Advised to power cycle, clear errors, and repeat process. No change occurred. Repeated process multiple times and found that control replays were now flipping on and off during Fill. Due to possible short to ground in wiring harness causing control to not operate efficiently. Per techline, I was advised to replace actuator due to unit not going into spin. I replaced actuator from truck stock W10913953. Entered diag, cleared error, and starte diagnostics cycle. Unit had no change and continued clicking noise after repaird were made. Need to contact WPL techline again to see if they advise any other repair or solution. Office to reschedule.; ordrng 1 W11033573 (Filter) and 1 W11551294 (Power cord) and 1 W11481108 (Control) and 1 W11569161 (Lower harness)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/11/2021
"Arrived on site to test unit for not responding. Found console receiving proper voltage but not responding. Replaced console, tested unit, unit works good. All functions operating as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Moody, TX 76557
Tali W
Job Details: 11/11/2021
"On site to install previously diagnosed part. Replaced control. Verified bake and broil functionality, checked all cooktop elements. Unit functioning as designed. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KHHC2090SSS4
Near Killeen, TX 76549
Al
Job Details: 11/11/2021
Arrived on site and inspected microwave error code.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Killeen, TX 76543
Al
Job Details: 11/11/2021
Arrived on site to inspect washer not draining. I removed and replaced defective drain pump and unit tested properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWPQ2
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/11/2021
"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that they had a prior company that came out over a month ago and they replace the door seal but the unit continues to leak. Ran the unit through a normal wash cycle and could not find any leaks from the fill valve, pump and motor assembly, and drain pump. Ran the unit through another test again on a normal cycle and found oversuds in inside the dishwasher. Ran the unit through a pretty wash and a wash cycle and still had excess suds through both washes. I ran the unit for a totality of 35 minutes and had no leaks present during the entire cycle. However, suds we?re getting close to overflowing out of the tub. I advised the customer that they would need to remove the excess soap inside of the dishwasher prior to any further cycles. I did advise that they could either run several wash cycles with no soap to try to remove some of that excess debris or run a dishwasher cleaner through their dishwasher. The customer did advise that they had never run dishwasher cleaner through their unit. The unit is working as designed. Call complete."
We serviced a
GE DRYER
Model DBSR463EG6WW
Near Waco, TX 76710
Tyler
Job Details: 11/11/2021
"Arrived on site for dryer with broken knobs, panel, etc. upon arrival confirmed complaint and found plastic locks to start device had broken causing start switch to drop onto metal and short itself out behind the panel. Also found start knob cracked causing known to fall off in the first place from switch. Will need office to reach once availability of parts and autho is known. ; ordrng 1 WE19M1492 (Panel (white)) and 1 WE4M519 (Start switch) and 1 WH01X10307 (Start knob) and 1 Cnote
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/11/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace pump and motor and tested the unit. Do you began to work and operate as designed. Call complete.
We serviced a
GE MICROWAVE
Model JNM7196DK3WW
Near Waco, TX 76712
Tyler
Job Details: 11/11/2021
Arrived on site for microwave turning on by itself when door is shut. Upon arrival confirmed complaint. After disassembly of unit found bottom two door switchs functioning within specs but upper most switch was failing a stable continuity & ohms tests. Also found this had led to ACU relay fusing together and causing unit to run on its own as well as causing user input errors with touch pad. Replaced ACU and upper switch after getting approval. Reassembled and tested unit. Found microwave functioning as designed with no failures or random start ups. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2021
"Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the ice maker making ice, but theres a large block of ice in the bin. I found where water has been leaking at the bottom right corner of the ice maker and dripping into the bin below. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to the unit to reset controls. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS0
Near Austin, TX 78735
Leonardo
Job Details: 11/11/2021
Arrived on site to replace fill valve. Replaced fill valve. Tested the unit. Unit fills correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Lakeway, TX 78734
Luis
Job Details: 11/11/2021
"Arrived on site for not dispensing ice. Tested dispenser no ice,removed bin,found coupling not fully secured on motor shaft,adjusted coupling reinstalled bin,tested ice dispenser. Ice dispenser working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jarrell, TX 76537
Jonathan S
Job Details: 11/11/2021
"Arrived on site for washer not spinning water out of clothes. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load and F7-E6 motor fault. Gained access to motor and found actuator separated from cam. Removed failed actuator and installed new. Assembled unit and ran calibration cycle. Ran automatic test cycle and monitored all components operation. Tested in normal operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Berlin, TX 78155
Robert
Job Details: 11/11/2021
Arrived on call for complaint of light not turning off. Checked control and found control not cutting power to socket. Replace control and test.
We serviced a
LG DRYER
Model DLGX3371V
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/11/2021
Arrived on site to install previous diagnosed part. Removed failed valve and installed new. Assembled unit and tested operation. All tested good.. ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Temple, TX 76502
Tali W
Job Details: 11/11/2021
On site for fridge led lights out. Confirmed complaint. Found FC light put causing RC lights to dim. Replaced FC led light module. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Andrew
Job Details: 11/11/2021
"Arrived on site to replace previously diagnosed console. Replaced console, unit has no power(new build)so not able to test. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78705
Scott
Job Details: 11/11/2021
"Arrived on site ,replaced main control . Unable to test due to no power hook up. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Elgin, TX 78621
Wesley
Job Details: 11/11/2021
Arrived onsite and replaced failed catch. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
GE DISHWASHER
Model GLD4450N00CS
Near Smithville, TX 78957
Wesley
Job Details: 11/11/2021
Arrived onsite for dishwasher not running and found voltage to the wash motor but no wash motor function. Ordering parts to rebuild the wash motor assembly. AUTHO required. Advised customer on needed repair and findings. All else checks good. ; ordrng 1 WD26X10053 (Wash motor) and 1 WD19X10038 (Kit) and 1 WD12X10060 (Suction ring) and 1 WD1X1392 (Clamp) and 1 WD01X10103 (Clamp) and 1 WD18X10010 (Clamp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Bastrop, TX 78602
Wesley
Job Details: 11/11/2021
Arrived onsite and found splatter from freezer icemaker fill spout causing icicles on the harness. Cleared obstruction and icicles and advised customer On repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Belton, TX 76513
Tyler
Job Details: 11/11/2021
Arrived on site for refrigerator not allowing 5 leds in rc or 1 led in FC to turn on. Upon arrival confirmed all leds were getting 20dcv from hv control. After further testing found led in FC shorted out. Replaced led. Few minutes after led in FC went bad again. Called techline and spoke with Bruce sr# 7732216969. Was instructed to retest the other 5 leds on same circuit as FC led. Found no issues but found all 6 leds on circuit acting like they were on a dimmer switch. Was instructed to replace all leds on FC circuit under service pointer W11460554D. ; ordrng 2 W10843353 (Leds)s and 3 W10843846 (Leds)s and 2 W10843353 (FC leds)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/11/2021
Arrived on site to replace previously ordered parts for ice machine. Replaced filter head and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Round Rock, TX 78665
Taylor M
Job Details: 11/11/2021
"Arrived on site to diagnose refrigerator not cooling properly, upon arrival I gained access to the rc and fc and took temps with my thermal leads I found proper temperatures in both compartments, i gained access to the service diagnostics and found all fans are operating properly as designed, I gained access to the control and found that the thermistors checked good, unit is operating properly as designed, frost patterns checked good as well. I am replacing the control JIC the unit is not presenting the issue during service, I also switched the unit from global to basic defrost. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Luis
Job Details: 11/11/2021
"Arrived on site for freezing in fresh food. Replaced damper control,found cold air entering around damper housing with damper door closed,added sealer in liner gaps."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Kyle, TX 78640
Jacob
Job Details: 11/11/2021
Arrived onsite for unit having condensation on the rail mullion and the gasket on the right side of the door has a tear. Replaced mullion and door gasket. Sealing better. Let customer know of the condensation issue and there is a button on the control to help with the issue. No other issues at this time. Job complete
We serviced a
WHIRLPOOL WINE COOLER
Model KUWR204ESB00
Near Austin, TX 78737
Luis
Job Details: 11/11/2021
"Arrived on site for water leaking. Removed evaporator cover found drain clogged and filled with water,removed compressor cover found drain trap not allowing water to drain to pan,removed cap and installed correctly."
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Round Rock, TX 78664
Tommy
Job Details: 11/11/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced hose and switch cleared error and proceeded to test unit is now operating as designed. Job Completed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78724
David Z
Job Details: 11/11/2021
"Arrived on site to diagnose dryer making a loud thumping sound when running. Hand turned drum and could feel it popping on the side. Checked the drum and found a piece of a zipper wedged in between the drum and the seal. Removed debris with pliers. Ran unit and verified with customer present the unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model Wtw7000dw1
Near Austin, TX 78748
Jacob
Job Details: 11/11/2021
Arrived onsite for unit not filling with water. Customer said they he himself had replaced the water valve. Saw that the single out was sharing power with a single 120v outlet with a small multi tap. Removed multi tap and plug unit straight to the wall on its own. Tested the unit and unit did start filling with water with no issues. Let customer know that the unit needs to be on a dedicated plug on its own and not shared. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model SF385PEGQ
Near Spicewood, TX 78669
Leonardo
Job Details: 11/11/2021
Arrived onsite for oven turning on then off. Tested unit and found ignitor not sensing flame causing unit to shut off. Ordering bake ignitor and gas valve. Office to reschedule ; ordrng 1 WPW10293048 (Gas valve)
We serviced a
WHIRLPOOL WASHER
Model MHWE400WR0
Near Liberty Hill, TX 78642
Kayman
Job Details: 11/11/2021
Arrived onsite for washer making jet engine noise while spinning. Upon inspection I could hear a bearing rumble when spinning the unit by hand I found play in the basket to tub. I advised the customer of my findings and explained the extent of the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Taylor, TX 76574
Taylor M
Job Details: 11/11/2021
"Arrived on site to re-diagnose washer making loud noise during the wash and spin cycle, I gained access to the unit and checked for fault codes, I found none, I gained access beneath the unit and found that there is no evidence of gearcase oil or shavings, i put the unit into a diagnostics cycle and found the noise would not replicate, I put a medium load of clothing in the unit and put the unit into a wash cycle and then drain and spin, once reaching drain and spin the unit towards the end made the noise, I found that the motor was extremely hot after the noise was produced and is likely the cause of the noise, upon returning the unit will need the new motor, gearcase and splutch. ; ordrng 1 W10890624 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWX700XW1
Near Leander, TX 78641
Kayman
Job Details: 11/11/2021
"Arrived onsite for washer making loud noises in spin. Upon inspection I found the basket has an obvious bearing rumble when spinning by hand. The customer agreed so I attempted to replace the component. I found the hub in the basket very grimy and 2 of the screws stripped immediately upon trying to remove them. I stopped repairs and explained to the customer the situation. The customer wants to try no remove the screws on their own. I advised them to let us know if return service is needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, TX 78660
Taylor M
Job Details: 11/11/2021
"Arrived on site to replace evap cover and drain tube on previously diagnosed refrigerator that has a blockage in the drain tube causing the rc to freeze near the liner, I gained access to the unit and found that the evap cover was missing screws on the top, I used van stock to replace the screws on the newly installed evap cover, I steamed out and vacuumed all of the ice from the unit. I gained access to the back of the unit and removed the drain tube, I found that the drain tube was completely clogged causing the build up of ice into the rc, i removed the drain tube and replaced it. The unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2021
"Arrived on site to inspect washer water levels. Upon further inspection, the customer advised that they have the unit set on deep water wash, but the tub isnt filling all the way with water. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. I explained how the deep water wash works versus using the auto sensing mode, as well as the difference in rinse without fabric softener and rinse with. No water leaks observed during service, job completed."
We serviced a
GE MICROWAVE
Model PT7800SH6SS
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the microwave door switches and filter board w/fuse and tested. Unit is operating as designed. I found the filter board was shorted at the fuse connection. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near San Marcos, TX 78666
Andrew
Job Details: 11/11/2021
"Arrived on site to test unit for not draining properly. Found F7E1(speed sensor fault). Ran diagnostics and found lid lock not disengaging after basket stops spinning. Replaced shift actuator, tested unit, unit now working as designed. No leak detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDW01
Near Lakeway, TX 78734
Luis
Job Details: 11/11/2021
"Arrived on site for ice build up in freezer section. Found gap at upper section of gasket,removed ice,remolded upper section of gasket checked door seal good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/11/2021
"Arrived on site for dishwasher making grinding noise. Inspected unit and work area. Performed diagnostics mode and checked fault codes, found none stored. Monitored test operation and found noise customer referring to is spray turning and hitting sides of tub. Continued to monitor test cycle. All tested good, no water leaks detected during service. Spoke with customer on user care guide and home water softener."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW3
Near Austin, TX 78704
Scott
Job Details: 11/11/2021
Arrived on site for left front burner not igniting . Found wire from igniter not plugged into spark module. Corrected wire . All burners are not igniting properly . No gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78747
Jacob
Job Details: 11/11/2021
Arrived onsite for unit not working. Unit was in the garage not installed. Customer showed me the back of the unit burned up. Looked a the terminal block and saw that the black wire had burned up. Replaced the harness. Could not test the unit because of the current location. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD27DQXFB01
Near Austin, TX 78738
Luis
Job Details: 11/11/2021
"Arrived on site for no cool. Diagnosed a defective temperature thermostat,replaced defective thermostat powered unit on compressor and fans powered on."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Scott
Job Details: 11/11/2021
"Arrived on site for poor wash performance. Ran diagnostics and upper spray arm would not more from position. Also tenant, filled rinse aid tank , the first time it emptied in first week , and hasnt gone down in couple of months since . Ordering sump and motor and dispenser. No water leaks detected at time of service. Call to set return ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Austin, TX 78744
Scott
Job Details: 11/11/2021
Arrived on site for washer not acting normally . Talked to tenent and she said she came home to washer trying to drain . She has used unit since with no problems . Ran diagnostics got suds error . Passed all diagnostics tests . Didnt see valve dripping . Couldnt duplicate issue at time of service . No water leaks detected at time of service. Job complete
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Austin, TX 78738
Luis
Job Details: 11/11/2021
"Arrived on site. Diagnosed a defective burned out defrost heater,replaced heater assembly."
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Austin, TX 78731
Kevin
Job Details: 11/11/2021
"Arrived on site and installed new water valves provided by customer. After installing new valves, tested unit and unit tested good. No water leaks detected, job complete.
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/11/2021
Arrived on site to diagnose a dryer that is not heating. Found wire for element burnt and replaced it with higher heat rated wiring. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model GMC305PDB07
Near Spicewood, TX 78669
Leonardo
Job Details: 11/11/2021
Arrived on site for broiler not heating. broiler element is bad. Need to replace broiler element. Replaced broiler element. Tested broiler and was completely red. Unit works good. Job complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Georgetown, TX 78628
Tommy
Job Details: 11/11/2021
Arrived onsite for range bake igniter not igniting. Upon arrival found unit back igniter bad. Replaced igniter and tested unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS2
Near Austin, TX 78731
Kevin
Job Details: 11/11/2021
"Arrived on site and found inlet water valve weeping, slowly filling up tub. Installed new valve and tested unit. Unit tested good, no water leaks detected
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS11
Near Austin, TX 78737
Kevin
Job Details: 11/11/2021
"Arrived on site and found water dispenser pressure was low. Customer has already replaced the water filter and made no difference. When filter is removed, filter head is leaking. Installed new filter head and tested. Water pressure at the dispenser is now normal.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78749
Jacob
Job Details: 11/11/2021
Arrived onsite for unit not powering on to heat when turning on. Looked at the unit and Che all the fuses and elements and all checked good. Checked the outlet from the wall. And unit was not even getting 240v. Only getting 120v. Showed customer the issue and advised to get the electrician to fix the issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78756
David Z
Job Details: 11/11/2021
"Arrived on site tp diagnose dishwasher that doesnt appear to be drying dishes. Tested unit and checked for errors. Found no error codes present. Ran diag cycle and verified all functions are working as designed. Advised customer runs hot water first, adds rinse aid, and uses high temp options for best results. Call complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2427DS01
Near Spicewood, TX 78669
Leonardo
Job Details: 11/11/2021
"Arrived on site to replace magnetron,sensor and appliance manager. Replaced magnetron,sensor and appliance manager test unit for 1 minute with water. Unit heated as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNBL00
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer warned me that a previous company had replaced the ice maker and placed electrical tape on it. I found the electrical tape on the fill tube chute and around the fill tube. When I removed the IM cover to jump the motor, I found a large amount of oxidation debris inside the cover. As I tilted the IM over, more debris came from the motor. I am ordering the ice maker and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service due to the availability of the part. ; ordrng 1 2198597 (Ice maker) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
David S
Job Details: 11/11/2021
"Arrived on site for gasket still leaking. I installed the new door gasket. I inspected the spray arms, and removed any debris from the arms. The unit is working as designed. No water leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78748
Leonardo
Job Details: 11/11/2021
Arrived on site for unit not draining F9E1 code. Tested unit and found F9E1 code. Found drain hose pinched. Secured the drain hose. Tested the unit and the unit drains good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Wesley
Job Details: 11/11/2021
Arrived onsite and repaired dishwasher rack by replacing one failed wheel assembly. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/11/2021
"Arrived on site for dishwasher leaking water at door. Inspected unit and work area. Found no loop in drain line. Performed diagnostics mode, no error codes stored. Disassembled door and for traces of water none found and water stains on insulation.Monitored test cycle with door off. No water leaks detected. Assembled unit and removed toe late, found water stains on toe plate. Ran test cycle again and monitored operation. No water leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78704
Scott
Job Details: 11/11/2021
"Arrived on site . For dishwasher not drying properly . Ran diagnostics, no error codes . Ran and passed all diagnostics , heater is coming on . Did instruct on using rinse aid to get better drying performance. . No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model DSE26JSECCSS
Near Austin, TX 78737
Luis
Job Details: 11/11/2021
"Arrived on site for not dispensing ice. Found icemaker leaking onto motor and in bucket,damaged cork screw grid in bucket tested ice bin solenoid staying stuck ordering a new bucket,solenoid and icemaker. ; ordrng 1 WR17X12138 (Bucket) and 1 WR62X23154 (Solenoid)"
We serviced a
WHIRLPOOL RANGE
Model KFGC500JSS00
Near Austin, TX 78739
Leonardo
Job Details: 11/11/2021
Arrived on site for front left burner not lighting. Tested unit and left front burner was not lighting. Found debris in left front burner head. Replaced left front burner head and tested unit. Left front burner works correctly . Tested all burners and all burners work correctly.Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Georgetown, TX 78633
Lou
Job Details: 11/11/2021
"Arrived on site to inspect Angie oven broil not working. Upon further inspection, I tested the broil burner and found the ignitor arcing and gas releasing form the burner, but no flame. I adjusted the ignitor and retested and same results. I removed and replaced the ignitor and retested and same results. I found the broil burner fitting was slightly bent upwards. I adjusted the fitting and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP0
Near Austin, TX 78732
Luis
Job Details: 11/11/2021
"Arrived on site for no ice. Ran diagnostics weak water flow to reservoir,had unit fill multiple times to fill reservoir,found a crack on pan causing water to drip out,also found water sensor with heavy corrosion on harness and damaged pin,ran pumps power to drain pump and pump not running. Diagnosed unit will need a new valve,pan,sensor and pump estimate
We serviced a
GE REFRIGERATOR
Model GSS25GMHKCES
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2021
"Arrived on site for refrigerator FC light not working. Inspected unit and work area. Measured voltage to LED module and found failed module. Removed module and installed new. Tested light operation. All tested good, no water leaks detected during service."
We serviced a
KENMORE DRYER
Model 110.6510231
Near Georgetown, TX 78628
Lou
Job Details: 11/10/2021
"Arrived on site to inspect dryer heating but drum not spinning. Upon further inspection, I found the unit unplugged. Plugged it in and found the element had grounded itself to the chassis and the unit would not turn on. Removed back panel and tested the cutoffs, fuse, thermostat and found the fuse open and the element coil grounded to the metal plate. I removed and replaced the element and fuse and retested and unit is operating as designed. No lint observed within the unit during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model RUD4000SQ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/10/2021
"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Found grease buildup in drain line. Found chopper wheel clogged. Found heater having major rust buildup. Performed diagnostics mode and tested heater. Found heater operating but recommend to replace. Will need to clean chopper wheel housing and replace heater. Customer can run a cleaner through unit to clear grease from drain line, recommend dishwasher magic.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78757
Leonardo
Job Details: 11/10/2021
Arrived on site for noise when filling with water. Tested unit and found noise at fill valve. Once removed copper line found bad gasket on copper line connector. Replaced fill valve and Advised customer to purchase new flex water line instead of copper line. Customer will call us back if he needs help reconnecting water line to fill valve. Job complete at this time.
We serviced a
GE DISHWASHER
Model Gsd3360k55ss
Near Georgetown, TX 78628
Tommy
Job Details: 11/10/2021
Arrived onsite for dishwasher not operating at all. Upon arrival found unit was operating as designed. But unit outlet had no electricity used extension to test different outlet unit operating. Outlet will require electrician. Job Completed.
We serviced a
GE WASHER
Model WCSR4170G2WW
Near Georgetown, TX 78633
Lou
Job Details: 11/10/2021
"Arrived on site to inspect washer timer not advancing. Upon further inspection, the customer advised that they recently replaced the timer and the unit continues to not operate correctly. I disassembled the control panel and found one of the timer mounts was broken not securing the timer to the panel. Tested the unit by turning the timer and pulling the knob out and the only thing the unit would do was fill with water. I tested voltage at the motor control to the lid switch and found it getting 120V. Tested on drain & spin and left it turned on for 10+ mins and the unit failed to operate. I advised the customer that the unit needs either a new timer or main harness No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Blanco, TX 78606
Brandon
Job Details: 11/10/2021
"Arrived on site for customer complaint of uneven cooking in oven and high flames on simmer on cooktop. I adjusted burner valves and tested oven, instructed customer to preheat oven for 30 minutes when baking delicate items and to use proper rack positions."
We serviced a
GE MICROWAVE
Model JVM6175SF1SS
Near Buda, TX 78610
Leonardo
Job Details: 11/10/2021
Arrived on site for unit not heating. Tested unit for not heating and found switch connector burned out. Replaced switch connector and tested unit. Unit heats correctly. Job complete.
We serviced a
MAYTAG DISHWASHER
Model DWU8750AAX
Near Lakeway, TX 78734
David Z
Job Details: 11/10/2021
"Arrived on site to diagnose dishwasher that was not opening the soap dispenser when running loads. Ran unit and found lid was not opening. Found the door was actually sticking around the gasket, gasket was swelling and sticking to the panel. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78728
Taylor M
Job Details: 11/10/2021
"Arrived on site to diagnose refrigerator with cooling issues in the rc and fc, upon arrival I gained access to the unit and found no frost pattern in the fc, and that the rc is completely frosted over and the drain pan is warped, I found two vents that should not be open on both sides of the rc next to the evap cover, I called tech line and spoke with Robert he recommended that I order a liner repair kit and a new drip pan sr#7732212264 Service Pointer #W11092686. I checked the drain tube and found it clear, I am ordering the drain pan, liner repair kit, control, UI and rc evap motor with harness attached for the repair if needed. Customer will defrost 24 hours before repair. Office to reach out and inform and reschedule the repair once parts arrive. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor) and 1 W10843055 (Control) and 1 W11387386 (UI) and 1 8201700 (Liner repair kit)"
We serviced a
WHIRLPOOL Refrigerator
Model n/a
Near Austin, TX 78759
David Z
Job Details: 11/10/2021
"Arrived on site and following up on refrigerator with hanging bar in freezer. Found collars broken causing the bar to sag. Ordering 2 new collars, Office to schedule when we have collars. ; ordrng 2 WPW10277361 (Collar)s"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Austin, TX 78723
Scott
Job Details: 11/10/2021
Arrived on site for food still freezing in fresh food . Tested and found thermistor out of range . Replaced thermistor . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bastrop, TX 78602
Robert
Job Details: 11/10/2021
Arrived on call for complaint of freezing food in refrigerator. There was no food frozen at time of service. Adjusted the setting as described in previous technicians notes.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS1
Near Temple, TX 76502
Tali W
Job Details: 11/10/2021
"On site to install previously diagnosed parts. Replaced control panel, drain pump and heating element. Reassembled and ran diagnostics cycle. No leaks after repair. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cedar Park, TX 78613
David S
Job Details: 11/10/2021
Arrived on site to install previous diagnose part. I replaced the icemaker. I tested the unit and it started to harvest. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Jacob
Job Details: 11/10/2021
Arrived onsite to replace the sump and motor. Replaced the part. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Salado, TX 76571
Tyler
Job Details: 11/10/2021
Arrived on site for refrigerator not making ice. Upon arrival I confirmed complaint. After further inspection I found the ice maker was rotating in harvest mode but during rotation it wasnt closing 120v connection to the inlet valve. Ran harvest tests with customer supervision and found ice maker and valve. Other functioning as designed with no leaks during service. Informed customer to give unit 24 hrs to make ice. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Lakeway, TX 78734
David Z
Job Details: 11/10/2021
Arrived on site to diagnose leaking washer. Ran unit and found water is dripping from the valve housing. Replaced valve and housing and retested. Verified dripping is gone and unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near West Lake Hills, TX 78746
Luis
Job Details: 11/10/2021
"Arrived on site. Tested dispenser found motor rotating however coupling on shaft has slipped causing shaft not to engage bucket,also found old design on ice door flap and motor. Ordering a new shaft,ice door and motor; ordrng 1 WP2318082 (Shaft)"
We serviced a
MAYTAG WASHER
Model MHWE200XW00
Near Austin, TX 78722
Kevin
Job Details: 11/10/2021
"Arrived on site and found drain motor had failed. Installed new drain pump and tested unit. Unit now draining properly. job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS01
Near Austin, TX 78738
Jacob
Job Details: 11/10/2021
Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested the unit. Unit tested good.No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Round Rock, TX 78681
David S
Job Details: 11/10/2021
Arrived on site for oven not heating. I inspected the unit and work area. I tested the oven and found it not heating. I gained access to the control and found no voltage on line 2. Gained access to the thermal fuse and found it in good condition but no voltage. I powered the unit off and inspected the junction box. I found line 2 not wired correctly. I corrected the wiring and reassembled the unit. I retested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Austin, TX 78745
Luis
Job Details: 11/10/2021
"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostics heater not powering on,installed a new thermistor heater powered on diagnosed a defective thermistor. Defrosted evaporator. ; used 1 Wpw10384183 (Thermistor) from stock"