We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near San Marcos, TX 78666
Andrey
Job Details: 11/30/2023
"Arrived on site to test unit for to cold in RC and FC, tested unit found FC thermistor out of range, replaced and advised customer that temperature can be adjusted if needed and not to block air flow in RC , unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Braunfels, TX 78132
Andrey
Job Details: 11/30/2023
"Arrived on site to test unit for running hot, tested unit found unit is heating but not accumulating lint, ran vent test and found it completely restricted, advised customer to hire a professional to clean vent before running it again, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 11/30/2023
"Arrived on site to test unit for noise, was able to mimic noise and found it coming found it coming from evaporator cover plastic grill vibrating, added padding under grill and tested, noise is now gone, advised customer to monitor and if it returns then evaporator cover, grill and thermistor cover would to be replaced, at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near San Marcos, TX 78666
Andrew
Job Details: 11/30/2023
"Arrived on site to replace tub with a tub thats has the holes punched through. Upon closer inspection found unit needed cam, belt as well as suspension due to bent rods. Replaced tub, tub ring, cam, belt and suspension, tested unit, unit is running as intended job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Austin, TX 78737
Luis
Job Details: 11/30/2023
Arrived on site for fan motor concerns. Customer concerned fan motor ramping up when power sent to motor normal operating function of this evaporator fan motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/30/2023
"Arrived on site for refrigerator section not cooling. Confirmed the coil is frosted over, diagnostics shows open defrost thermostat. Removed cover. Cleared ice. Replaced harness including thermostat. Verified operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Joe Z
Job Details: 11/30/2023
Arrived on site for control not responding. Upon arrival test unit and control will not light up. Test polarity and is correct. Reset control by holding start button for 10 seconds. Control now responds. Ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly.. ran a normal cycle and unit begins operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78754
Joe Z
Job Details: 11/30/2023
Arrived on site for light stays lit and will not turn off. Upon arrival test unit and light relay is stuck on closed position. Need to replace control. Replaced control W11552018. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fort Cavazos, TX 76544
Sterling
Job Details: 11/30/2023
"On arrival verified compliant of locked lid and main board burning smell. Replaced main board, cap, water valve and latch per previous diag. Ran manual test and all checks good. Operational test good. No leaks during service no burning smell. Ran calibration. Job complete."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near New Braunfels, TX 78130
Andrey
Job Details: 11/30/2023
"Arrived on site to replace previously diagnosed basket and suspension, replaced, calibrated and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
"Arrived on site to change compressor and sealed system job on ice maker. Upon arrival noticed compressor was damaged, pictures included. Office to reschedule. ; ordrng 1 WPW10605286 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
"Arrived on site to replace drain pump, control and console per previous diagnosis. Replaced bad drain pump, replaced bad control, replaced bad console. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM07
Near Killeen, TX 76549
Tyler
Job Details: 11/29/2023
"Arrived on site for freezer not cooling. Upon arrival confirmed issue and found unit lost refrigerant. Found no leaks on evap coil. Found condenser coil connected to loop leaking at wield point. Sealed leak and installed new uv drier, recharged system with 54g of r600 and found no signs of leaking. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Seguin, TX 78155
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for F8E1, tested unit for F8E4 present and inspected drip pan and found it full of water, during inspection found that the tub is leaking water and has been for a while, sump has a loud buzzing noise when running recommend replacing sump assembly and tub, ordering parts office to get authorization and reschedule ; ordrng 1 W11409865 (Tub)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Del Valle, TX 78617
Matthew
Job Details: 11/29/2023
Arrived onsite for unit making noise during wash. Upon arrival inspected unit. Ran diagnostics and found F7E1 tachometer missing or wrong signal. Inspected underneath unit and found cam nut loose and belt fell off. Nut was loose to the touch and appeared not to have lock tight. Replaced cam and actuator. Placed belt back on added additional lock tight to secure. Tested and unit is functioning properly. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
Arrived on site to test unit for not not cooling properly. Found leak on evap. Was unable to get compressor to kick on. Replaced compressor and evap. Compressor is faulty and not running after replacing multiple start devices and run caps from truck stock. Needing new compressor. ; ordrng 1 W11209866 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Leander, TX 78641
Miguel
Job Details: 11/29/2023
Arrived on site for refrigerator making noise. Customer said noise would stop when door was opened. Inspected unit and found it had a incomplete defrost. Removed cover. Replaced fan assembly including sensors. Verified operation. Call complete. Installed new filter for customer. 85.73 Auth code: JLCYN3
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Round Rock, TX 78664
Blake
Job Details: 11/29/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the lid and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Seguin, TX 78155
Andrey
Job Details: 11/29/2023
"Arrived on site to replace previously diagnosed RC door per tech line recommendation, removed door from package and it is still a different shade and grain then the FC door, customer just want two doors that match, advised customer to call whirlpool and office will call whirlpool to resolve this issue, ; ordrng 1 Research (RC door)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Hutto, TX 78634
David Z
Job Details: 11/29/2023
"Arrived on site to diagnose washer making noise when running. On arrival customer described noise as a sort of screech when unit is spinning. I tested the unit and could not duplicate any noise when in spin. I diassembled the bottom end and found no evidence of damage or failures. Slider is good, no gearcase oil present, rotor and stator good. I advised to get a video of sound if it returns, but can't be verified at this time. Call completed."
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Spicewood, TX 78669
Paul
Job Details: 11/29/2023
Arrived onsite for a wall oven getting a fan error to possibly replace previous ordered parts. I found the red wire on the motor harness had been cut and it arced to the trim around the blower. I replaced the fan and tested. I still had no voltage at the fan but I did have supply voltage on P5 at the appliance manager. I replaced the appliance manager and tested. The oven is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, TX 78738
Scott
Job Details: 11/29/2023
"Arrived on site for ice and loud noise from freezer . Found evap fan dead and ice box fan having ice in housing . Defrosted ice fan . Fan is running normal. Also found right hand rail failing . Parts 270.30, 204.99. Unit is now functioning properly . No water leaks detected at this time job complete. Collected 514.50 AUTHO 3YHUAR"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78745
Matthew
Job Details: 11/29/2023
Arrived on site for unit Not starting. Upon arrival inspected unit. Ran test and passed. Ran Full load and passed. Found that customer was not holding the start button long enough to activate the cycle. Instructed customer on proper use. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Hutto, TX 78634
David Z
Job Details: 11/29/2023
Arrived on site to diagnose microwave tripping breaker in apt 2106. Spoke with leasing who informed me that whirlpool is actually replacing the unit and is not going to have it serviced. No work performed since complex is getting a new microwave.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78752
Wesley
Job Details: 11/29/2023
Arrived onsite for door not latching and found broken catch. Replaced the catch. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Austin, TX 78732
Paul
Job Details: 11/29/2023
Arrived onsite for a dryer to replace the previous diagnosed parts. I removed the console and did find one tab bent in causing it to contact a button. I replace the console and tested the dryer and the lights started blinking and it shut off. I found the issue in the right side board of the encoder assembly. I could press on the control and get it to work. It acts like a bad solder joint. I replaced the encoder assembly and tested the dryer. The dryer is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Austin, TX 78756
Luis
Job Details: 11/29/2023
"Arrived on site for no cool in fresh food section. Ran diagnostics evaporator fan not running,power cycled unit compressor powered on fan not running,removed cover found fan attempting to power on diagnosed a defective fan motor,replaced fan motor,powered unit on fan powered on."
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78751
Wesley
Job Details: 11/29/2023
Arrived onsite and found unit operating with failed latch. Unit is now ; ordrng 1 W11307244 (Latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Austin, TX 78750
Miguel
Job Details: 11/29/2023
"Arrived on site for refrigerator making a loud noise and freezer is not cooling properly. Confirmed the freezer coil is frosted over. Removed cover and found incomplete defrost. Tested defrost heater and it works. Replaced fan assembled that has sensors. Verified operation. Call complete. Fzr light did not come on.advised customer it overheated and turned off while repairing, advised customer it will turn back on once cooled."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Andice, TX 78628
Sterling
Job Details: 11/29/2023
On arrival verified complaint of motor humming. Motor and blades sound bound up. On removal of motor found install used too long of screws which stabbed into the fan blade. Cut the screws back after approval from the builder and reinstalled new motor and fan blade. Job complete no noise. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, TX 78641
Maurice R
Job Details: 11/29/2023
"Arrived onsite for previously diagnosed parts. Installed the inlet valve and tested the water dispenser. It dispense water into a glass, I then checked the icemaker and found the water tube to the icemaker was frozen. I steamed it open and tested the icemaker. It filled with water, in I informed the customer since the icemaker has never been used to dump the first 2 trays of ice. No water leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Marble Falls, TX 78654
Lou
Job Details: 11/29/2023
"Arrived on site to inspect dishwasher door slamming. Upon further inspection, I opened the door to approximately 45 degrees and it continued to fall open. I pulled the unit out and found the left door hinge had jumped off track. Adjusted the spring and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Austin, TX 78746
Luis
Job Details: 11/29/2023
"Arrived on site for no ice. Found recirculating pump not running,replaced defective pump ran diagnostics all test passed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78703
Kimo
Job Details: 11/29/2023
Arrived onsite for a repair that for a range that smells of gas. Upon arrival I tested the unit and found that the were no leaks and they the customers where smelling as just the unit letting gas in to the be ignited by the igniters with is normal. I connected the safety team and advised them of my finding and it was determining that the unit is operating as designed sr#7737845523. K19GSO1WL1
We serviced a
WHIRLPOOL OVEN
Model RF111PXSQ0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 11/29/2023
Arrived on site for an oven status of temperature. Inspected unit and work area. The customer advised they been using the temperature dial inside of the oven and that the temperature is showing to be 25 to 50? off temperature. Attempting to test the unit on a big cycle and found no heat coming from the bake element. Check the element and found it open. Replaced the bake element and test at the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Austin, TX 78735
Matthew
Job Details: 11/29/2023
Arrived on site for failed support bracket. On arrival. Inspected unit and found support for element fractured. Replace bracket. Tested in. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Blake
Job Details: 11/29/2023
Arrived on site to inspect dishwasher error codes. I found error code F9E2 and F8E4. I found a small amount of water in the drip tray. I removed the water and ran a test cycle. I found no leaks. I ran another test cycle and found no leaks once again. I removed and replaced the door gasket and tested. The unit now operates as designed. I instructed the customer on detergent use. No leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Spicewood, TX 78669
Paul
Job Details: 11/29/2023
Arrived onsite for a washer that squeals at the beginning of the rinse cycle. I found the belt loose and stretched out causing the sound. I replaced the belt and tested the machine. The washer is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Georgetown, TX 78633
Gerry C
Job Details: 11/29/2023
"WRF767SDHZ03 Arrived to install previously diagnosed and ordered parts. I removed and replaced the left RC door, ice bin and ice bin door. I transferred remaining door parts to the new one and tested. Operational test good, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 11/29/2023
F7E4 store in memory and I cleared for testing. I found a dragging noise could be heard in agitate mode and spin would not engage the tub. Inspection revealed the slider had failed and I was able to temporarily repair with a spare slider Assy. The gear case had signs of oil loss and will need to be replaced. Office to order parts and contact the customer to arrange return service. No leaks observed during service.; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915700 (Rotor) and 1 W10902814 (Wash Plate)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Georgetown, TX 78626
Blake
Job Details: 11/29/2023
Arrived on site to inspect built in refrigerator. The FC lights are out and one is out in the RC. I replaced all LED light modules per service pointer W11606409. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pflugerville, TX 78660
David Z
Job Details: 11/29/2023
Arrived on site to diagnose washer not draining. Found unit drained on arrival. I checked the bottom end and found the drain pump wired were pulled super tight and almost pulling out of the pump connector. I freed up the wires and ran the unit. Found all functions working correctly with no other issues present. Repair completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Austin, TX 78746
Kimo
Job Details: 11/29/2023
Arrived onsite to install properly ordered parts. Upon arrival I installed the new console and screws and tested the unit and found that the unit is now operating as designed
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Georgetown, TX 78628
Sterling
Job Details: 11/29/2023
On arrival verified complaint control not working. Found ui not functioning. Checked voltage to main receiving 120 vac but 0vac to UI. Replaced main board and functionality returned to unit. Ran operational test all checks good. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Marble Falls, TX 78654
Lou
Job Details: 11/29/2023
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that when the unit gets to the spin cycle, it begins to make a loud noise. I placed the unit in diagnostics showing no error codes and calibrated the unit then placed back into diagnostics and tested. I could not duplicate the issue and the unit operated as designed. I tilted the unit back and found no gearcase oil on the components but I did find white plastic shavings/dust on the actuator and capacitor. I removed the belt and cam pulley and found the cam teeth were damaged/badly worn. Using a cam from my van stock (W10721967), I removed and replaced the cam and reassembled the unit and re-calibrated. Retested the unit and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Austin, TX 78754
Matthew
Job Details: 11/29/2023
Arrived onsite for unit not functioning properly. Inspected and found when oven was activated turning on the cooktops would reduce flame. Issue is either low gas pressure or valve. Replaced valve as precaution but had no improvement. Notified customer that there is a supply issue and the builder should be notified. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76549
Tyler
Job Details: 11/29/2023
"Arrived on site for washer needing splutch, belt, and gearcase. Upon arrival installed parts then reassembled and tested washer. Found no no longer present and unit working as designed and no leaks. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Hutto, TX 78634
David Z
Job Details: 11/29/2023
"Arrived on site to diagnose refrigerator leaking water. Customer said they had found water all over the RC, and even some into the FC. Tested unit and found icemaker fill tube ruptured and leaking. I also found when I dispensed water that it would dispense from the door, but then I would see water start leaking inside the roof of the RC as well. Ordering new water lines and valve to resolve. Dispenser line, fill tube line, door line if needed. Return visit set for 12/7.; ordrng 1 W11415785 (Icemaker tube) and 1 WPW10444033 (Water Tube) and 1 WPW10511930 (Door Line)"
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78704
Leonardo
Job Details: 11/29/2023
Arrived on site to test unit for door not opening correctly. Found damaged foot pedal. Ordering new foot pedal office to reschedule ; ordrng 1 W11636605 (Foot pedal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78724
Matthew
Job Details: 11/29/2023
Arrived onsite for unit not freezing in freezer and warm in fresh food section. Inspected and found freezer evaporator completely covered in ice. Thawed and inspected. Heater is energizing and sensor passed. Replaced Control. If symptoms persist recommend heater and defrost sensor harness . Customer will monitor. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Round Rock, TX 78665
Blake
Job Details: 11/29/2023
Arrived on site to inspect bottom mount refrigerator not cooling. I found the compressor not running. I inspected the back of the unit and found insulation from the back panel caught in the condenser fan causing it not to run. This has caused the compressor to overheat and lock up. I tested the compressor and found 10 amps with no operation from the compressor. I am ordering the compressor to resolve. Office to order parts and schedule service. ; ordrng 1 WPW10466675 (Comrpessor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 R134a (R134a) and 1 2HOURS (2HOURS) and 1 WPW10608485 (Evaporator) and 1 W11127829 (Condenser motor)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Waco, TX 76712
Jonathan M
Job Details: 11/29/2023
"Arrived on site for a dryer that has a check vent message appear. Inspected unit and work area. The customer voice of the unit will make it through cycles but that there is an error message that indicates that they need to check the vent. She also explained that the unit is getting really really hot and seems to run longer than normal. Check the vent hose off the back and found proper installation. Ran a vent test kit on the unit and found poor airflow circulation for electric dryers. Took the vent hose off and could not find any debris inside the dryer or vent hose leading to the wall. I asked the customer how long its been since theyve cleaned their events. She buys that they have not cleaned it in the 10 years they have been here. I did advise the customer that either there is a restriction inside of the home. The customer explain that they just had the roof redone and were wondering if they potentially shingled over the dryer vent. Advise customer to have that checked, and if not, to contact a vent cleaning company to clear out the ducts. Call complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Waco, TX 76706
Jonathan M
Job Details: 11/29/2023
Arrived on site for a washing machine that is going off balance in the shaking. Inspected unit and work area. The customer advised of the unit typically shakes and vibrates heavily on sheets or bulky items. Ran the unit through diagnostics and did not find any stored error codes. Found the unit unlevel as the house is uneven and the floors flexing while walking on it. I attempted to level out the washer as best as I could. I ran the unit through an auto test in the unit ran as designed. I called Whirlpool Techline and spoke to Adrian SR# 7737907431. H advised that the flooring and loading was the issue due to all parts functioning as designed. He advised to make no repair at this time as the unit is operating properly. Call complete.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS21
Near Salado, TX 76571
Jonathan M
Job Details: 11/29/2023
"Beyonc? four a wall oven that has shattered inner glass. Inspected unit and work area. The customer advised on the third time using the oven, the glass completely shattered on the inside. I did confirm the customers complaint. Disassembled the door and allowed the customer to vacuum out all the shattered glass. Replaced the inner glass and reassembled the door. The customer around the unit up to a 425?F bake cycle. The unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78731
Wesley
Job Details: 11/29/2023
Arrived onsite and found unit operating with smudges and marks. Was able to restore with deep cleaning. Unit is now set up and operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Austin, TX 78731
Wesley
Job Details: 11/29/2023
Arrived onsite for e1 error code and when I tested unit it over flowed the tub. Flow meter is not reading water movement resulting in e1 error and flooding. Advised customer that flow meter is needed but is PSP item. Office to reschedule. ; ordrng 1 W11226325 (Flow meter)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Paige, TX 78659
Joe Z
Job Details: 11/29/2023
Arrived on site to install previously ordered parts. Replaced console and main control. Test unit by running a normal wash cycle. Unit is operas designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Uhland, TX 78640
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for not heating,tested unit found shorted thermal cutoffs and heating element, replaced and tested, unit is now running as designed, ran vent test and vent is restricted, advised customer to hire a professional to clean vent a before running unit , at this time job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78735
Scott
Job Details: 11/29/2023
"Arrived on site .,replaced thermal fuse and cycle thermostat . Unit is now heating and tumbling . Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78701
Kimo
Job Details: 11/29/2023
Arrived onsite for a DW that has a scratch on the front panel/ outer door. Upon arrival I found the scratch on the door. I replaced the outer door and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78746
Luis
Job Details: 11/29/2023
"#4242Arrived on site for no ice. Ran diagnostics diagnosed a defective recirculating pump,replaced pump ran diagnostics all test passed."
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near Marble Falls, TX 78654
Lou
Job Details: 11/29/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the detergent dispenser and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Georgetown, TX 78628
Sterling
Job Details: 11/29/2023
On arrival verified complaint of not heating in oven. Ran bake and broil cycles and they never started the igniters or gas. Checked voltage to DSI board getting 120 Vac but not starting cycle. Recommend ordering W10860916 DSI board. Reschedule for 12/4; schdld next appmnt for 12/6 WED !
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Niederwald, TX 78640
Leonardo
Job Details: 11/29/2023
"Arrived on site to test unit for unit making noise when turntable it turning. Test unit and found bad turntable motor,ring and drive. Ordering all parts office to reschedule ; ordrng 1 W11252182 (Turntable ring) and 1 W11245707 (Turntable drive)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Bastrop, TX 78602
Joe Z
Job Details: 11/29/2023
F9-E1 drain pump long drain. Raised unit to inspect drain pump. Found feet have not been set causing tub to bottom out and yank harness from drain pump. Secured connection. Set feet correctly. Test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Austin, TX 78738
Scott
Job Details: 11/29/2023
"Arrived on site for yellowish flames and low flames . Right front and center rear burners and caps are sooty . Ordering burner heads, caps and regulator. No gas leaks detected at this time . Call to set return .; ordrng 1 W11319683 (Right front burner head) and 1 W11319673 (Rear center burner head) and 1 W11319224 (Caps burner head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Seguin, TX 78155
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for no ice production, tested unit found ice maker has a E5 error code, ran harvest and fill cycle and both passed, ran test 15 and found it displaying 01 ice bin is full but there is no ice, replaced emitter board and receiver board, ran test 15 and it is now registering properly, advised customer to monitor and if issue persists call us back, at this time job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Del Valle, TX 78617
Matthew
Job Details: 11/29/2023
Arrived onsite for complaint of racks rusting. Inspected and found upper rack rusting. Ordering upper rack. Office to reschedule ; ordrng 1 W10909088 (Upper rack)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78731
Wesley
Job Details: 11/29/2023
Arrived onsite and replaced the control and the sensor for an f3e0 and f2e1 error. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Del Valle, TX 78617
Matthew
Job Details: 11/29/2023
Arrived onsite for unit not cleaning dishes properly. Ran diagnostics and found error code for failed motor. Ran test and confirmed failure. Replaced sump and motor assembly. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Cedar Creek, TX 78612
Joe Z
Job Details: 11/29/2023
"Arrived on site for not dispensing or making ice. Upon arrival inspected unit and when pushing ice paddle or water dispenser,cannot hear valve or auger motor energize. Found ui lock selection was on. Unlocked ui and dispenser now energizes but not getting water to icemaker or water dispenser. Found supply water line is in OFF position. Restored water. Reset ice maker and unit filled correctly as well as water dispenser operates correctly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Austin, TX 78746
Kimo
Job Details: 11/29/2023
Arrived onsite for a DW that is having and issues where the dispenser door would not close when there is a soap pod in it. Upon comparison with a know good dispenser I found that the one with the issue had a shallower cup. I replaced it and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78735
Matthew
Job Details: 11/29/2023
Arrived on site for unit. UI panel not responding. Unit is stacked. Unstacked you need to access your panel for a washer. Replaced UI and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
"Arrived on site to replace tub previously found without perforated holes. Replaced tub with holes completely punched through. Also found unit to be un level basket was nearly touching right side and front side while sitting empty. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78731
Wesley
Job Details: 11/29/2023
Arrived onsite and found unit with dented cooktop perimeter. Replaced the cooktop. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS1
Near Austin, TX 78759
Miguel
Job Details: 11/29/2023
Arrived onsite for dispenser door not closing properly. Found door was not always latching. Replaced dispenser. Verified operation call complete
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDM09
Near Austin, TX 78758
Miguel
Job Details: 11/29/2023
Arrived on site for gasket falling off.. confirmed freezer gasket will not stay.replaced with new gasket. Used heat gun to form into position. Verified operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Maurice R
Job Details: 11/29/2023
Arrived onsite for previously diagnosed parts. Installed the dispenser on to the dishwasher. The dispenser is operating as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Hutto, TX 78634
David Z
Job Details: 11/29/2023
"Arrived on site to complete repair on washer. Installed new cabinet, tub, basket, tub ring, washplate, rear panel. Reassembled. Verified proper spin. Repair completed."
We serviced a
WHIRLPOOL VENTHOOD
Model KVWC956KSS0
Near Austin, TX 78704
Leonardo
Job Details: 11/29/2023
Arrived on site to test unit for unit turning on after lights or cooking. Called Techline ran test with Techline and per Techline unit is working as designed. Unit only turning on after lights being on or after cooking. Test board and sensor all test good job complete. SR#7737900379
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Leander, TX 78645
Maurice R
Job Details: 11/29/2023
Arrived onsite for flames to big.on inspection the flames that are to big were the simmer flame. Adjusted the burners so they had a simmer. While checking the burners found the middle burner has the issue of going out when switching from high to simmer. Ordering a new valve for the center burner. ; ordrng 1 WCG97US6HS05 (Center valve)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78754
Matthew
Job Details: 11/29/2023
"Arrived onsite for unit not heating. Upon arrival inspected unit. Unit has 120vac, starts and tumbles. Disassembled and found failed cutoff. Replaced and tested. Unit is now functioning properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78721
Leonardo
Job Details: 11/29/2023
Arrived on site to test unit for not water. Test unit and found and fill valve. Replaced fill valve test unit and unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Blake
Job Details: 11/29/2023
Arrived on site to inspect dishwasher. I found error code F4E3 and F7E1. I ohmed the pump and found it open. I removed and replaced the motor assembly and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB07
Near New Braunfels, TX 78130
Andrew
Job Details: 11/29/2023
Arrived on site and replaced previously diagnosed evap harness and motor. Found harness is not the correct harness. Ordering and scheduled for 12/08. ; ordrng 1 W11260592 (Evap harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Blake
Job Details: 11/29/2023
Arrived on site to inspect gas range burning smell. I spoke with the customer and she informed me after cooking a baked potato for around 40 minutes she smelled a burning smell and went to turn the oven off and found the control panel very hot. I inspected the unit and found a white sticky residue on the back of the unit on the vent. It looks like the tech sheet thats encased in plastic was installed on the vent. When the oven was used for an extended period of time the plastic melted causing the burning smell. I ran a bake cycle to 350 and 425 and monitored temperatures. The unit is heating properly. I instructed the customer that the vent for the oven is located under the control panel causing the control panel to get hot. I also informed the customer to always use the vent fan when using the range. I called Whirlpool techline and spoke with Chris 7737903293. Chris recommends cleaning the melted adhesive off the vent. I also called Whirlpool safety 7737836770 and documented my findings. I cleaned the residue off the vent and now the unit operates as designed. No gas leaks detected during service.
We serviced a
UNKNOWN WASHER
Model MLV45N1BWW
Near Fort Cavazos, TX 76544
Tyler
Job Details: 11/29/2023
Arrived on site for washer with broken drain hose attachment. Upon arrival found middle drain hose asm broken. Couldnt reach customer to notify them of part status or get autho for repairs. Office to collect service from fc on file.
We serviced a
JENN-AIR COOKTOP
Model JIC4530KB01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 11/29/2023
"Arrived on site to inspect induction cooktop controls issue. Upon further inspection, using a large pot, I placed some water in the pot and tested the cooktop large middle burner on setting of 9. Shortly after placing the pot on and turning the burner on, the water began to boil (photo) which tells me the unit is getting 240V. Using a smaller pot and testing the same as with the large pot, I tested the back left burner and it too is operating as designed (photo). I tested all burners and all burners are operating as designed. I contacted the owner to discuss use and care of the unit. No repairs needed at this time, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Austin, TX 78750
Miguel
Job Details: 11/29/2023
Arrived on site for freezer light night working. Replaced light and still not working. Replaced switch and it worked once.. replaced socket as well and now unit working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model Wtw7120hw0
Near Pflugerville, TX 78660
David Z
Job Details: 11/29/2023
Arrived on site to install new strike on washer. Removed damaged part and replaced. Verified unit latching properly. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78737
Scott
Job Details: 11/29/2023
Arrived on site for dispenser making a lot of noise and spraying. Also having condensation building up on freezer door gasket . Adjusted mullion heaters . Ordering valves filter head . No water leaks call to set return ; ordrng 1 W11482025 (Valve) and 1 W11482383 (Valve) and 1 W11482384 (Filter head) and 1 EDR2RXD1 (Filter)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
Gerry C
Job Details: 11/29/2023
"KOSE500ESS20 Arrived to inspect temperature issues. I discussed the issue with the customer and they had already adjusted the temperature offset to their liking. I advised on the differences between normal bake and convection bake and further discussed complete preheating by allowing additional time after starting a bake process. The unit worked as designed, operational test good."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM0
Near Seguin, TX 78155
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for no power, tested unit found 120VAC in junction box, exposed control and found black connections loose, secured connection and tested, unit is now running as designed, advised customer that if it happens again, harness will need to be replaced, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
"Arrived on site to inspect unit for not igniting properly, upon closer inspection found right side burners had the caps reversed, causing slow ignition and soot build up on the caps. Unit was still taking excessive time to light the back right burner, Replaced burner head, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for banging noise, tested unit found banging coming from drain hose, adjusted and noise is now gone but belt it stretched causing a loud squeak when switching between motor speeds, ordered belt rescheduled for 12/18 per customer request ; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Austin, TX 78717
Miguel
Job Details: 11/29/2023
Arrived on site with new basket. Replaced old gasket that had a gap. Recalibrated machine. Verified operation. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Scott
Job Details: 11/28/2023
"Arrived on site for top burners not flaming properly and upper oven not heating correctly. Also a smell of gas . Checked all connections, found small leak at adapter on gas line side . Tightened down connection , fixed gas leak . Recalibrated upper oven . Adjusted valve cover due to rubbing on valve stems. No other issues found . Charged 162.36 collected 186.71 AUTHO JA394TJob complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, TX 78653
Joe Z
Job Details: 11/28/2023
"Arrived on site for not filling with water correctly and unit shakes and vibrates with any load. Upon arrival inspected unit and found defective basket. Ran diagnostics and there are no saved error codes. Test both hot and cold valves and are good. Unit is filling correctly. Need to replace basket. Ordering basket, washplate as well as rear panel if needed for vibration issues per service pointer; ordrng 1 W10919191 (Washplate) and 1 W11172199 (Basket) and 1 W11486091 (Rear panel)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near San Marcos, TX 78666
Leonardo
Job Details: 11/28/2023
Arrived on site to replace manifold. Replaced manifold test unit no leaks present job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Round Rock, TX 78665
David Z
Job Details: 11/28/2023
Arrived on site to install front left orifice holder to resolve non igniting burner. Replaced igniter and tested. Verified unit working as designed. Repair complete.