Service History 33

We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Justin
Job Details: 08/06/2021
Arrived on site for a dryer with the door not closing properly. I adjusted the dryer catch and now it is closing as designed. I informed the customer that heavier items or very large loads can cause the door to open on this unit mid cycle. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Leander, TX 78641
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose dishwasher getting power but not starting, upon inspecting the unit I found there was a loose connection on the terminal block, I tightened the connection and tested the unit, I found no fault codes and the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
David
Job Details: 08/06/2021
Arrived on site to diagnose washer that is banging and making noise when spinning. Customer advised me that they were hearing the unit bang when it would spin. Ran unit and did not see any abnormal banging. Calibrated unit. Had customer load washer to test. Advised on proper loading and to make sure clothes are around the outside to properly balance. Ran unit and verified all is working as designed. No repair needed. Call complete.
We serviced a
GE RANGE
Model JB710SN1SS
Near Hutto, TX 78634
Chance S
Job Details: 08/06/2021
Arrived on site for front right burner only heating to high setting. Upon arrival I inspected the unit to find proper voltage reaching the unit as well as the infinite switch. I gained access to the burners and found a wire coming to the burner from the harness burnt and corroded. I cannot find any information on the harness at this time. Im ordering research for the harness as it is needed for a safe and reliable repair..; ordrng 1 CNote (Need research on right front burner harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FKS01
Near Austin, TX 78730
Luis
Job Details: 08/06/2021
"Arrived on site for a defective condenser fan motor. Installed updated fan kit,powered unit on fan powered on.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 08/06/2021
Arrived on site to install previous diagnosed parts. I installed a new igniter and gasket. I tested the unit and it is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
Luis
Job Details: 08/06/2021
"Arrived on site for ice build up around dispenser. Diagnosed ice blocked dispenser door from sealing,cleared ice build up tested dispenser,dispenser sealing correctly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Manor, TX 78653
Matthew
Job Details: 08/06/2021
"Arrived onsite to replace previously diagnosed parts. Replaced magnetron, capacitor and diode. Tested unit heating water and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Austin, TX 78729
David
Job Details: 08/06/2021
Arrived on site to install previously diagnosed door to resolve broken harness. Installed door and verified all functions working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Georgetown, TX 78626
Jonathan
Job Details: 08/06/2021
"Arrived on site to install previous diagnosed parts. Removed failed agitator and installed new. Added towels to unit and ran on normal wash cycle. All tested good , no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Leander, TX 78741
Kayman
Job Details: 08/06/2021
Arrived onsite for refrigerator still making humming noises. Upon arrival I found the RC=38 and the FC=-5 I could not hear abnormal noises at this time so I called techline to report and see if they can offer any advise. I also found the tiles to have deep grout joints. Techlines SR#7731439703 drew advised trying to add a foam buffer part # (2162499) I was able to adjust the units wheels to where the noise is gone for now. I turned the cooling settings to recommended. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Copperas Cove, TX 76522
Al
Job Details: 08/06/2021
"Arrived on site and inspected new range not heating. Confirmed the complaint and checked voltage at the back of the plugged in unit. Readings were L1/L2=0, L1/N =234 and L2/N was also 234. Unit outlet was miss wired and needs to be fixed by a licensed electrician. Job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Kyle, TX 78640
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit leaking, found leak was due to fabric softener tray being dirty and clogged. I cleaned fabric softener dispenser, unit tested good.
We serviced a
KENMORE REFRIGERATOR
Model 58585890
Near Round Rock, TX 78664
Jimmy J.
Job Details: 08/06/2021
Ran temps in the freezer and got 3 degrees. Ran temps in fridge and got 33. Thermostat settings were set above the recommended temp, (set at asterisk) so I put them back to recommended setting. Dampener allowing cold air in as designed. No areas of frost found. Based on the customers description we feel strongly that there is not a defrost issue, but a thermostat issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Park, TX 78613
Justin
Job Details: 08/06/2021
"Arrived on site for an ice maker overfilling and spilling out of the ice chute. Upon arrival the customer stated the IM had been overfilling with ice and non stop running. They found it continued to over fill and spill roughly a cup of water onto the floor. They also found the bale arm had came out of the IM. The customer fixed this, and still had the same issue. I checked the temps and found the FC at 4?F, the RC at 40?F, and the IB at 18?F. Upon further inspection I found the IB gasket to the chute was off. I advised the customer this could cause a warm air leak and be melting ice. I gained access to the IM and jumped the harvest. I found the harvest catching itself and intermittently failing. I checked voltage to it and it had a constant 120VAC. I then jumped the fill and found it filling as designed. I removed the IM and found the chute full of ice and the valve weeping. Water had built up in the IM housing and started to corrode the harness. I found the IM, harness, and valve needing replacement.I installed their ice chute gasket back. I then installed all three parts and tested the IM and valve. The IM is working as designed and no leaks were observed at the end of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78759
Luis
Job Details: 08/06/2021
Arrived on site for damaged freezer door. Replaced damaged door checked door seal good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Mustang Ridge, TX 78610
Kevin
Job Details: 08/06/2021
"Arrived on site and found customer is experiencing display intermittent, Removed Control Panel and display and replaced it and ensure the microwave is running properly by heating a cup of water, job complete. control panel W11184551, and control board"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWB01
Near Austin, TX 78724
Scott
Job Details: 08/06/2021
"Arrived on site for still having cooling issues in fresh food . Freezer was normal, fresh food was warm . Steamed ice out of air channels . Found evap fan locked up . Replaced evap fan motor . Unit is getting good frost pattern . Cold air is now blowing into fresh food compartment."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78758
Matthew
Job Details: 08/06/2021
"Arrived onsite for washer with door latch issues. Entered diagnostics and found stored error code for failed latch. Ran test and door would not latch, only click. Replaced latch and tested. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/06/2021
"Arrived on site to replace previously diagnosed dishwasher for the sump and motor assembly. I removed the sump and motor assembly and replaced it, I put the unit through a diagnostics cycle and found no fault codes and observed no leaks, the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Lockhart, TX 78644
Noah D
Job Details: 08/06/2021
"Arrived on site to inspect unit for not heating, upon inspection found the units magnetron not activating due to a bad mag sensor. Replaced both mag and mag sensor. All functions returned. Complete"
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Austin, TX 78756
Jacob
Job Details: 08/06/2021
Arrived onsite to replace spring and links. Replaced parts. Tested door to the unit. Door tested good. No issues at this time. Job complete. Unit was not hooked up to test for any other issues. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose washer with a leak, upon arrival I put the unit into service diagnostics and found no fault codes, I put the unit through a diagnostics cycle and found that the unit is operating properly as designed. After running water and the drain pump on the unit I checked for any signs of leaks at all potential sources, no leaks observed at the inlet valves or the drain pump/drain hose, everything checks good, I found no sign of leak at the gear-case or tub either.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
Arrived onsite to install previously diagnosed parts. I installed the RC fan harness and ice box fan. I found parts of the UI are dimmed and the shaft clip in question is apart of the gear wheel that has broken off. I will need to order the UI and wheel to complete the repair.. ; ordrng 1 W10625068 (Bracket right)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Manor, TX 78653
Matthew
Job Details: 08/06/2021
Arrived onsite for dryer door not staying closed. Upon inspection found failed catch. Replaced catch and tested. Unit is functioning properly. Job complete
We serviced a
ROPER DRYER
Model RED4516FW0
Near Lampasas, TX 76550
Al
Job Details: 08/06/2021
Arrived on site and inspected timer issues on customers dryer. Found the timer is turning off before the cycle completes. Removed and replaced the timer and unit now functioning properly. Job completed
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Round Rock, TX 78681
Justin
Job Details: 08/06/2021
Arrived on site for visibly damaged parts. Upon further inspection I found the door broken at the hinge. Due to this the door was slipping out and made the unit inoperable. I replaced the door and tested the unit. I found the the unit had no error codes and ran through the test cycle as designed. I tested the lock manually and found it working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Round Rock, TX 78664
Jimmy J.
Job Details: 08/06/2021
"Arrived on site for Not Dispensing Ice or Water - Refrigerator. Tested dispenser with bypass. Found filter housing failed. Removed filter housing and installed new housing. Water dispensing as designed. With this, ice will begin producing and dispensing again. No leaks detected. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit not working, found f1e1 error code
We serviced a
GE WASHER
Model GTW750CSL0WS
Near Austin, TX 78727
Justin
Job Details: 08/06/2021
Arrived on site to install previously diagnosed parts. I installed the dispenser. The unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, TX 76511
Tyler
Job Details: 08/06/2021
Arrived on site for dryer not heating. Upon arrival I found 240v to unit. Also verified unit would turn on but not heat. After testing all heating hardware and power supplys I found the element had broken causing lack of heat. After replacing element I used the vent test kit and also found a clog preventing air from exiting dryer properly. Informed customer on best methods to have vent cleared out. Unit is functioning as designed call complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWP1
Near Austin, TX 78726
Justin
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed parts. I installed the new console, OWI, vent, and sump/motor. I then ran a diagnostics cycle on the unit and it ran through as designed. No leaks were observed at the time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS35FXWH4
Near Austin, TX 78758
Matthew
Job Details: 08/06/2021
"Arrived onsite for dishwasher not powering on. Upon arrival checked incoming voltage. Recorded 124 vac. Removed door panel for inspection and found extensive electrical damage. Wiring harness burned near control board, board damage, thermostat open. Will need to order and replace main board, control panel, main wire harness and bimetal. Will need AUTHO. Schedule for 2 hrs. Office to reschedule.; ordrng 1 2HRS (2 HRS ) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10434526 (harns-wire) and 1 WPW10481126 (panel-cntl)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Austin, TX 78731
David
Job Details: 08/06/2021
Arrived on site to diagnose dryer that is making a loud noise when running. Removed back panel and checked motor. Found sock stuck in blower wheel. Removed debris. Retested unit and verified noise is now gone. Unit working as designed. Call complete.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Georgetown, TX 78628
David S
Job Details: 08/06/2021
"Arrived on site for dishwasher having no power. I gained access to the junction box and tested power at the junction. I found some of the wire nuts loose. I reseated the connections, and checked all moles connectors for the unit. I powered the unit back on and it came on as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Round Rock, TX 78664
Tommy
Job Details: 08/06/2021
"Arrived onsite for ice maker not making ice found one again motor wasnt pushing ice out as heater wasnt coming on call techline and spoke with SR 7731442338 Adrian, went through tests and found heater to be open, ordering unit main control board and ice maker to be replaced at the same time.; ordrng 1 WPW10675033 (Control board)"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS0
Near Austin, TX 78734
Leonardo
Job Details: 08/06/2021
"Arrived on site to test unit for unit not going up or down. Found broken gear, replaced gear test unit and unit test good job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Robert
Job Details: 08/06/2021
Arrived on job for complaints of refrigerator lights not working properly. Found the two strings of lights were out. Replaced refrigerator bottom module successfully. Ordered part and will need to come back to install. ; ordrng 2 W11462342 (MODULE )s
We serviced a
KITCHENAID RANGE
Model KGCU467VSS01
Near Austin, TX 78737
Leonardo
Job Details: 08/06/2021
Arrived on site to replace rear center igniter and left rear orifice holder and tubing and manifold. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2652KEB
Near San Marcos, TX 78666
Jacob
Job Details: 08/06/2021
"Arrived onsite for unit not sealing in the freezer and ice maker not working as water dispenser not dispensing with good pressure. Tested the water dispenser and noticed the water would come out at a trickle, removed filter and used bypass cap, water came out and a good pressure, customer needs to replace filter. Ice maker was not working. Tested the freezer door and the door wouldn?t stay closed to the cabinet. Ordered parts. Needs authorization before returning. ; ordrng 1 D7824706Q (ice maker) and 1 W10133491 (gasket-fip)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
Tyler
Job Details: 08/06/2021
Arrived on site for microwave not making sound notification when finished cooking. Upon arrival found no errors in diagnostics. Upon testing sound at end of each cycle I found sound intermittent and sometimes works and others it wouldnt. Found no loose connections. Will need office to reschedule once availability of ACU is known.; ordrng 1 W10892389 (Acu)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78725
Scott
Job Details: 08/06/2021
Arrived on site for grinding noise. Found something under basket is rubbing . Couldnt remove top to talked basket out . Stopped and Ordering top dur to high chance of damaging washer more . No water leaks detected at time of service.call to set return ; ordrng 1 W11423769 (Top) and 1 W11423759 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78731
David
Job Details: 08/06/2021
Arrived on site to install previously diagnosed actuator to resolve shifter issue. Installed new shifter and retested unit. Verified all is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Jimmy J.
Job Details: 08/06/2021
Arrived on site to install previously diagnosed parts. New freezer door came with a new ice maker. Ice maker I was sent with will not be needed. Removed freezer door and installed new freezer door. Tested water dispenser and ice maker function. All tested good. Fridge running as designed. I informed customer to dump any ice the fridge produces until this evening. No leaks detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Pflugerville, TX 78660
Matthew
Job Details: 08/06/2021
Arrived onsite for refrigerator not cooling. Upon arrival unit is functioning properly. Temps are good and dispensing is working. Did see sign of momentary ice thawing. Ice sickle hanging from ice bucket and cubes fuse together. As with previous visits seems like unit has intermittent extended thawing period then unit corrects itself. Called tech line for assistance.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78758
David
Job Details: 08/06/2021
Arrived on site to diagnose dishwasher with spray arm issue. Found the unit on showroom floor. Appears lower spray arm has a crack on the collar causing it not to stay seated. Ordering new spray arm. Office to reschedule when part arrives. ; ordrng 1 W11550888 (Lower Spray Arm)
We serviced a
WHIRLPOOL MICROWAVE
Model GMH6185XVB2
Near Cedar Park, TX 78613
Justin
Job Details: 08/06/2021
"Arrived on site for a microwave getting an F6 error code.
We serviced a
KITCHENAID WINE COOLER
Model KUWR204ESB00
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations, I removed and replaced the main control and defrost thermistor and tested the unit. Unit is beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours. No water connections to the unit.
We serviced a
GE OVEN
Model JK3000SF5SS
Near Liberty Hill, TX 78642
David S
Job Details: 08/06/2021
"Arrived on site for oven not coming on, after the broil element had failed. The customer replaced the broil element and the unit would not come on. I found the outside breaker for the unit was tripped. I installed the broil element and the sensor back into place and powered the unit on at the breaker. I tested both bake and broil and both come one with no issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Volente, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that they placed the unit in Max cool and its been cooling since. I tested temps in the FC=5 degrees and RC=36 degrees. I attempted to place the unit in diagnostics and it failed every time. Also, the customer advised that they dont use the water dispenser or ice maker in the unit and want to take the filter out. I recommended that they place their filter bypass in the filter head and the customer advised that they dont have the bypass. I am ordering the UI control and bypass and office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10677146 (UI control) and 2 W11395888 (Bypass)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for previously diagnosed parts. Found unit was not defrosted still completely frosted over. Unit will require at least 48 hour defrost, or defrost until all ice is off evap cover before rescheduling.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78739
Kevin
Job Details: 08/06/2021
arrived on site and found no ice production test 56 shows E5 test 57 passes. Freezer is frosted over fan motor can be heard striking ice. There is ice buildup on the exterior of the freezer evaporator cover, took one picture. Unit is not defrosting properly
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78749
Jacob
Job Details: 08/06/2021
Arrived onsite to replace UI console. Replaced UI console. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for washer grinding noise. Upon arrival found complaint wasnt grinding noise but was they could here unit agitate, ran unit through tests and showed customer unit is operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit having the incorrect orifices, I was to remove and replace the cooktop burner orifices and the bake orifice. While in the process of replacing the orifices, I found that they were the correct orifices for NG. I checked the meter outside and could not find where it was stamped on the meter due to it being painted. I found where the home is getting LP gas and not NG. I replaced the orifices with LP correct orifices and corrected the regulator and retested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC500VW1
Near The Hills, TX 78738
Robert
Job Details: 08/06/2021
"Arrived on job for complaints of water leaking and not heating/drying. Replaced valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ01
Near Dripping Springs, TX 78620
Robert
Job Details: 08/06/2021
Arrived on job for complaints of no ice and no water. Pulled unit out and found that hose was kinked. Fixed issue and tested unit.
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Austin, TX 78721
Scott
Job Details: 08/06/2021
"Arrived on site for oven not lighting or holding temp. Omhed out igniter and getting very high resistance . Replaced igniter and range is igniting and holding temp. No gas leaks detected at time of service. Job complete ."
We serviced a
GE REFRIGERATOR
Model GFE26GSKBSS
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for unit freezing on veggie section upon arrival found evap not defrosting and motor fan not running,main control motor fan and unit bi metal
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hutto, TX 78634
Chance S
Job Details: 08/06/2021
Arrived on site to install previously diagnosed UI. Upon arrival I confirmed the no power complaint and replaced the UI. After replace and reassembly I tested the unit to find all buttons and drying functions operating as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 08/06/2021
"Arrived on site for washer not starting . Found latch not engaging and locking . Replaced latch . Ran calibration and diagnostics wash, all checked normal.no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78748
Jacob
Job Details: 08/06/2021
Arrived onsite for unit not making ice. Looked at the ice maker and saw some ice cubes inside the bin. Tested the ice maker. Ice maker working but noticed no water came in when calling for water. Upon further inspection. Found that the water line from the wall was not turned on. Turned on water line from the wall. Re tested ice maker and ice maker filled with water. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Austin, TX 78748
Jacob
Job Details: 08/06/2021
Arrived onsite for unit not making ice. Tenant said it?s never made ice since they have moved in. Looked at the ice maker. Tested the ice maker. Ice maker working but noticed no water came in when calling for water. Upon further inspection. Found that the water line from the wall was not turned on. Turned on water line from the wall. Re tested ice maker and ice maker filled with water. No leaks at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Austin, TX 78723
Scott
Job Details: 08/06/2021
Arrived on site for washer still not filling properly. .ran diagnostics no error codes . Unit performed normally in wash and load cycle. No issues found with pressure hose . May have issues with pressure sensor . Ordering control . No water leaks detected at time of service. Call to set return . ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78745
Kevin
Job Details: 08/06/2021
arrived on site and inspected washer and found cold water valve is not running. Removed water line and found cold water valve is blocked by debris, took pictures. Replaced it and recommended to apartment resident that this be brought up to apartment maintenance. Explained repair can only be done once, water from the source is the cause of the issue. Ran test 12 in the diagnostic cycle to confirm washer is now operating normally, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Austin, TX 78738
Leonardo
Job Details: 08/06/2021
Arrived on site to test unit for no power. Test unit and found no power at outlet. Found tripped breaker. Turned breaker on test unit and unit test good job complete.
We serviced a
GE DRYER
Model GTDX200EM0WW
Near San Marcos, TX 78666
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of timer knob broken, and start switch broken, found backsplash where start switch fastens was broken. Ordering backsplash, also found timer and knobs broken, bringing back those.; ordrng 1 WE19M1678 (Backsplash)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78731
Luis
Job Details: 08/06/2021
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,diagnosed defective defrost thermistor,defrosted evaporator replaced defrost thermistor,checked water flow through drain. Performed service update per service pointer W11092686G,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator with clamps and zip ties,secured cover with 4 screws adjusted drain pan,changed defrost setting to basic. ; ordrng 1 W11033168 (Fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Justin
Job Details: 08/06/2021
"Arrived on site for a dishwasher that is leaking and would back fill. Upon arrival the customer stated the unit would randomly fill with water when not being run. Sometimes it is a small amount, and sometimes it is a large amount. They also said the unit was now making a loud squeak noise. They also found the unit intermittently leaking from the front when not running. I found the drain hose routed correctly. I put the unit into diagnostics mode and found stored error code F6E4 for inlet water - float switch open. I ran a diagnostics cycle and found the valve squealing during the fill. Otherwise, the unit ran through as designed. I adjusted the water at the wall and found no matter the pressure the valve squeaked (unless almost completely off). I checked voltage to the valve when it was idle and found 0VAC. This indicates a possible faulty valve that is weeping water into the tub. I turned the water off at the wall for a few minutes and dried up the tub around the valve. I then turned the water back on and shortly after, the water began weeping from the valve at the water inlet nut. I installed the new valve and then tested the unit in diagnostics mode. The valve no longer made the loud squeak and was no longer dripping from the inlet nut. The unit is now working as designed. No leaks observed at the end of service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Buda, TX 78610
Leonardo
Job Details: 08/06/2021
Arrived on site to replace control board and sensor. Replaced both parts test unit and unit test good job complete. Unit heated to 350
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Round Rock, TX 78665
Chance S
Job Details: 08/06/2021
Arrived on site for F2E1 error code. Upon arrival found unit flashing the error code about every 10-15 seconds indicating a UI failure. I ran the unit for about 30 seconds to find it heating and operating as designed other than the Stuck key on the UI. Office to reschedule when availability of part is known.; ordrng 1 W11229663 (UI (Stainless))
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Austin, TX 78735
Kevin
Job Details: 08/06/2021
"Arrived on site and replaced failed belt diagnosed on previous visit, washer is now running properly. Ran a diagnostic cycle to confirm operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Kyle, TX 78640
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit leaking water out of dispenser area, quoted customer for new dispenser drawer
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/06/2021
"Arrived on site for VMAX. HYBRID TOP LOAD WASHER Whole unit breaker keeps tripping everytime they used product did check outlets and their fine. Placed in diagnostics and no error codes came on. Tested voltage at the wall, getting 120. Found outlet washer was plugged into was a GFCI. Customer confirmed when washer goes into spin it trips breaker. Recommended customer have an electrician install a new non GFCI single outlet into the wall. Checked actuator to ensure it was engaged into the cam and it was. No repairs needed.
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
Arrived onsite for dryer making grinding. Upon arrival found unit blower and motor damaged. Replaced both and tested unit os now operating as designed. Job Completed.
We serviced a
KENMORE DISHWASHER
Model 665.163643
Near Kempner, TX 76539
Al
Job Details: 08/06/2021
Arrived on site and inspected dishwasher not starting. Confirmed the complaint and checked the incoming voltage at the junction box and got 120 black to chassis. Removed and replaced the fuse and unit still had no power. The board and control panel are both defective and will need to be replaced ordering both. Office to schedule return services due to part availability. Needs more work ; ordrng 1 8564542 (CONTROL BOARD) and 1 8557763 (Control panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Georgetown, TX 78633
Jonathan
Job Details: 08/06/2021
"Arrived on site for to install previous diagnosed part. Removed failed ice maker and installed new. Monitored ice maker cycle without advancing. Assembled unit and tested ice drawer and FC door operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and showing signs of a restriction in the system, I removed and replaced the UV dye drier and vacuumed the system for approximately 20 mins. Pressures held at -30/0. I installed 5oz of R134a refrigerant and monitored pressures. Inspected the evaporator and it had a good frost pattern and unit is beginning to cool. Advised the customer of the repairs. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Austin, TX 78747
Leonardo
Job Details: 08/06/2021
Arrived on site to replace switch harness. Replaced harness test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Leander, TX 78641
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose refrigerator section not cooling with the freezer section cooling just fine, upon arrival the customer explained that something had tripped the breaker and when they turned the breaker back on that the unit would not cool the refrigerator compartment back down to normal temp, I took temperatures of the refrigerator compartment and the freezer compartment and got 55? and -5?. I found that the damper at the top remains open due to the temperature but found no issue with air flow. I found improper voltage at the diffuser/diffuser assembly in the fresh food section, I am ordering the diffuser and spacer assembly and returning with the damper, I found no issues with the fan scroll or the evap motor and found no ice build up blocking access to the damper or diffuser, I am also ordering the control just in case due to a reference I found in the tech sheet. Repairs will require authorization, office to reschedule return service when we have autho and parts arrive. ; ordrng 1 WPW10169528 (Diffuser) and 1 W10475010 (Assembly spacer) and 1 WPW10200659 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03STSS0
Near Austin, TX 78732
Robert
Job Details: 08/06/2021
"Arrived on job for complaints of dishwasher leaking and door not functioning properly. Found two screws in the wrong place, preventing door closing properly, causing leak. Also found door links broken. Replaced link kit on both sides and door functions properly. Removed screws and door closes all the way. No leaks detected at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/06/2021
Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran through diagnostics and no leaks detected as wash cycles ran. Allowed full diagnostics cycle to complete. All cycles performing as designed and heating element was heating. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
Arrived onsite for range with burner not igniting and knob issue. Upon inspection I found the valve stem on the knob in questing was slightly twisted and the knob had broken off. I corrected the stem and installed a new knob. I tested the unit and i could not get it to fail while onsite. I swapped caps with the other large burner but all burners were functions as designed. I was not able to get any burners to fail at this time. No gas leaks detected during time of service. Job complete.
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Georgetown, TX 78628
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main pump harness failure, I removed and replaced the harness and tested. Unit is operating as designed. Recommended that the customer remove the first two batches and clean out the tub by pouring water into the tub and washing out by hand.No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
"Arrived onsite for washer not operating. Upon inspection I found F3E2 F0E4 F0E3 stored in the unit. I ran diagnostics and the lid would not latch. I lifted the unit and found a gear case oil leaking from the rotor. I accessed the main control and found 4 VDC from J6-7 to J18-3 when the techsheet calls for 0 vdc I found that when trying to agitate the unit would only rotate clockiwise indicating a DC voltage fault in the control. I am ordering the slider and valve jic. Office to R/S once decision is made on the repair ; ordrng 1 W10810403 (Latch) and 1 W11393685 (Gear case) and 1 W11165546 (Valve) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Temple, TX 76502
Tyler
Job Details: 08/06/2021
Arrived on site for range needing previously diagnosed fuse. Upon arrival I installed fuse. Upon retesting unit I found broiler relay on ACU had gone bad since last repair. Also replace Acu. After reassembling and testing again I found oven is now fully functioning as designed call complete
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3
Near Spicewood, TX 78669
Robert
Job Details: 08/06/2021
Arrived on job for complaints of dryer not heating correctly and making squeaking noise. Thermistor didn?t change out come of dryer. Was able to get into diagnostics and the control is reading sensor wrong. Dryer stuck in cooling mode will need control. Control not available.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Round Rock, TX 78665
Chance S
Job Details: 08/06/2021
"Arrived on site for microwave not heating while running. Upon arrival I tested the unit and confirmed the issue. I found proper voltage coming from the wall all the way to the high voltage system. I disassembled the unit and narrowed down the issue to the high voltage system but could not isolate the issue between the diode, magnetron, and capacitor. I replaced all three parts and tested the unit to find it heating as designed. I then reassembled and remounted the unit. After remounting the unit I tested it once again to find it still operating as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Liberty Hill, TX 78642
David S
Job Details: 08/06/2021
"Arrived on site for sealed system repair. I gained access to the compressor and punctured the dryer I found the system flat. I installed a new compressor and non uv dryer. I pressurized the system with nitrogen and found the condenser leaking. I replaced the condenser. I pressurized the system again with nitrogen and found no leaks or restrictions. I vacuumed the system, and put a measured charge of 4.65 oz into the system. I found the pressure building properly and the freezer started cooling. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Kyle, TX 78640
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit arriving damaged, found FL burner and plate damaged, as well as top console damaged. Ordering parts. ; ordrng 1 WPW10196405 (Drip plate) and 1 W11396790 (LF burner) and 1 W11027440 (Control panel black) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID RANGE
Model KSGG700EBL0
Near Austin, TX 78731
David
Job Details: 08/06/2021
Arrived on site to install previously diagnosed blower to resolve fan speed error and not being able to use oven. Replaced blower and retested. Verified Im diagnostic mode the dam does come up. Preheated oven and found all is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Liberty Hill, TX 78628
David S
Job Details: 08/06/2021
Arrived on site for cooktop being loose. I removed the all oven underneath the cooktop. I gained access to the bottom of the cooktop and found it was not secured with any brackets. I used the bracket and secured the cooktop in place. I reinstalled the wall oven and tested the cooktop. It is now secure in place and working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Austin, TX 78728
David
Job Details: 08/06/2021
"Arrived on site to follow up on freezer evap fan not running. Replaced fan and control and retested. On retested found fan is still dead. Called tech line and spoke with Austin, SR7731436225. Austin had me verified 14v at control, but only gettin 4v at fan.
We serviced a
GE REFRIGERATOR
Model GFE28HGHEWW
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit having frost build up behind crisper drawer, I removed evaporator cover, found unit was defrosting properly but the drip pan was bent and cabinet was warped causing water not to flow into drain properly. I adjusted drip pan, unit tested good, if problem continues, will need new RC drip pan, may have to adjust warped cabinet by adding some foam to build a wall.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Kingsbury, TX 78638
Noah D
Job Details: 08/06/2021
"Arrived on site to inspect unit for not producing ice, upon inspection found the unit producing ice but the dispenser was acting up, found loose wires on valve causing issues, reattached wires and clamped. Found filter to be restrictive. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Killeen, TX 76542
Tali W
Job Details: 08/06/2021
"Onsite for washer not locking properly, not allowing washer to start cycle. C/S they tried to pause cycle to add more clothes and lid stayed locked. Unit is in garage not connected to power or water supply. I informed customer that after unit fills with water, you can pause cycle, but lid wont unlock unless you completely cancel cycle by pressing cancel until lights turn off and will have to start new cycle. Also, if basket is spinning, unit wont unlock until spin has stopped. Replaced latch. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of ice build up in freezer, found door gasket needed forming, I formed gasket, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 08/06/2021
Arrived on site to test unit for not washing properly. Found shift actuator popped out of place. Secured actuator with zip tie so customer has working unit. Needing actuator to fix issue.
We serviced a
WHIRLPOOL OVEN
Model RBS305PVB02
Near Austin, TX 78739
Leonardo
Job Details: 08/06/2021
Arrived on site to test unit for bake element broken. Replaced element Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78664
Tommy
Job Details: 08/06/2021
Arrived onsite for previously diagnosed parts. Replaced unit dispenser and retainers and tested unit is now operating as designed. Job Completed.