We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Austin, TX 78757
David
Job Details: 03/23/2021
Arrived on site to diagnose refrigerator making noises and not changing between ice types. Could not verify any noise at time of service. Customer said they had a lot of items in the freezer and they could have been pushing on the evap fan in the FC. Advised to follow up if noise heard. I checked the ice dispenser and found the solenoid to switch between crushed and cubed is not moving. Ordering solenoid and UI to resolve ; ordrng 1 WP2152713 (Solenoid) and 1 W11214887 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site and inspected range BOTH front elements would go straight to the HIGH setting when set on LOW.Found both DUAL infinite switches were defective.Removed and replaced both (from truck stock #WPW10434453) and unit tested as designed to customers satisfaction..Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Cedar Park, TX 78613
Justin
Job Details: 03/23/2021
I arrived on site for an ice machine not turning on. I checked voltage at the wall and found the correct 120V. I then gained access to the back of the unit and found a decent leak from the feed tube to the reservoir. I took the tube off and resealed it and the unit is no longer leaking. I then cleaned up the water on the bottom of the u it and on the grounding wire. As soon as I did so the unit began working as designed. I found the water shorting the ground and not allowing unit to function. I gained access to the control and found proper voltage and the control functioning as designed. I then ran a diagnostics on the unit and it passed all tests. I called techline and spoke with JK and received SR# 7730322473. Unit is now working as designed. I waited until the unit began making ice on its own and it did. No leaks observed by end of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site to install previously ordered part on a WP Front load Dryer.Removed and replaced the UI. Reassembled and unit tested as designed to customers satisfaction.Job completed
We serviced a
AMANA OVEN
Model AGS730W
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite for unit not lighting the flame in the oven. Replaced igniter. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of not washing properly. Found screen filter clogged. Rinse off and reattach. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit UI not powering up due to the power board being bad, I removed and replaced the UI, power board, hv control and LED board (no lights on in the unit). Cycled power to unit and the unit failed to power up. The 3way valve went to home position, but nothing else came on. I tested all low voltage components and could not find where the breakdown is in voltage (VDC). I found the new hv control was bad so I replaced it with the old hv control and the unit powered up and began to cool, but the lights failed to come on and the UI failed to come on. I advised in house tech support that I would be ordering more parts and requesting a different tech to inspect unit to see if they could locate the failure in VDC. I am ordering the hv control, another UI, deli control, RC evap fan motor harness, FC evap fan motor harness, ice fan motor, deli control, power board, CNOTE-REQUESTING PR TO INSPECT UNIT, CNOTE-2 HOUR JOB. No water leaks observed during service.; ordrng 1 W10843055 (Hv control) and 1 W11089931 (UI) and 1 W10830278 (Power board) and 1 W11048824 (Deli control) and 1 W11033168 (RC evap fan motor) and 1 W11032800 (FC evap fan motor harness) and 1 W10846539 (Ice fan motor) and 1 CNOTE (Requesting PR on next visit) and 1 CNOTE (Q) and 1 CNOTE (2 HOUR JOB)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Austin, TX 78736
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for no power. Test unit and found bad outlet not sending power to unit. Plugged unit in to other outlet and got power to unit. Test unit and found unit not starting due to latch. Replaced latch test unit and unit test good job complete.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced control, tested unit and unit is functioning properly. Job complete"
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Austin, TX 78736
Richard
Job Details: 03/23/2021
Arrived onsite for the washer leaking water. During testing found that the washer is over filling with water and leaking out of overflow tube. Pressure switch is not working properly. Will need to replace. Ordering parts and office to schedule ; ordrng 1 WH12X10479 (Pressure switch) and 1 WH12X10527 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78726
Justin
Job Details: 03/23/2021
Arrived on site for a washing machine not responding and with water in it. Upon further inspection the UI was completely unresponsive and there was water left over in the tub. I found proper voltage at the wall and at the control. I found 12VDC at the UI as well. This indicates a bad UI. I got the UI to turn on for a second and it started humming loudly and blinking randomly. Customer will need to replace the UI and control to repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
Arrived on site for WASHER MAKES GRINDING NOISE WHEN ITS AGITATING OR SPINS MSFERNAN 030821. Placed in diagnostics and could only hear a minor squeaking. Customer stated the noise recently went away. Inspected clutch and gear case. No evidence of oil. Removed belt and it came off very easy. Installed new belt and tested high speed spin several more times. Squeak is gone. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to replace parts from previous diagnosis. Replaced belt and cam, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78744
Robert
Job Details: 03/23/2021
Arrived on job for complaints of door switch not working. Found the switch in freezer damaged. Replaced switch and test.
We serviced a
GE OVEN
Model JKP698BW2BB
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, customer advised that the unit does not heat properly every time. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The unit reached 408 degrees at preheat and once it dropped to approximately 339 degrees, the temp came back up and settled around 353 degrees and stayed within range. I inspected the bake element and found it heating properly. I devised the customer of my findings. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David
Job Details: 03/23/2021
Arrived on site to install range control panel to replace damaged panel. Installed new control panel. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David
Job Details: 03/23/2021
Arrived on site to install cooktop to replace damaged cooktop. Replaced cooktop. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David
Job Details: 03/23/2021
Arrived on site to replace damaged range drawer. Replaced drawer and front panel. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site for a 2/2 for washer making a noise just before spin cycle.Found the cam and actuator defective.Removed and replaced them and unit now functioning properly.Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Austin, TX 78738
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model AER6303MFB2
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
Arrived onsite for range not functioning. Upon inspection found failed wiring harness. Replaced main harness and tested unit. Tested top burners and oven all are functioning. Made customer aware that while inspecting unit found electrical issues with kitchen outlets and flooring where range is installed. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Taylor, TX 76574
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator leaking from back. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78735
Luis
Job Details: 03/23/2021
Arrived on site for over cooling in freezer. Found excessive frost on drawers and food packages,ran diagnostics found compressor not getting shut off during diagnostic test,ran thermistor test passed,ran heater test in freezer,heater powering on while compressor still running. Ordering main control and ui control. ordrng 1 W11450890 (Control) and 1 W11330486 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78701
Luis
Job Details: 03/23/2021
"Arrived on site for no ice. Found icemaker stuck not entering home position,replaced defective icemaker ran diagnostics harvest passed,ran fill passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Austin, TX 78721
Jacob
Job Details: 03/23/2021
"Arrived onsite for unit making a noise during operation. Tested unit. Heard noise. Noise was coming from the water valve as it is filling, but the unit is working properly. Let customer know of the noise. Said they will wait on fixing at this time. No leaks at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite for unit not sparking to turn on or unit kept sparking when in use. Customer plugged back in the cook top. No over clicking noises. Tested unit. Pilots were lighting as designed. No issues at this time p. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not filling and not washing. Found valve connection was not connected to control causing unit not to fill and wash. Connected connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Leander, TX 78641
David S
Job Details: 03/23/2021
"Arrived on site for washing machine not working. I inspected the unit and work area. I found error code f0e3 overload, f0e5 off balance load. I ran the unit through a diagnostics cycle. I found the unit working as designed. I inspected the gearcase and found it leaking oil. I spoke to the customer and found out the unit stops working on larger loads. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Elgin, TX 78621
Matthew
Job Details: 03/23/2021
Arrived onsite for dryer making noise. Upon inspection found worn bearings and belt. Replaced with roller kit. Tested unit and unit is functioning properly. No noise at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model JMC3415ES02
Near Buda, TX 78610
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not turning on. Found power filter fuse was bad. Replaced fuse, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Austin, TX 78749
Luis
Job Details: 03/23/2021
"Arrived on site for cooling complaint. Ran diagnostics fan and thermistors passed,ran defrost heater not powering on,removed cover found heater lead not fully inserted to harness,inserted led fully to harness heater powered on."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Austin, TX 78737
Richard
Job Details: 03/23/2021
Arrived onsite for the refrigerator not making ice. During inspection found that the back liner has rusted out and is frosted up. There is a void in the insulation
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78748
Leonardo
Job Details: 03/23/2021
Arrived on site to teplace convection fan and broiler igniter. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect washer for leaking, upon inspection found the water valve cracked and allowing water to leak, replaced housing and tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Wimberley, TX 78676
Andrew
Job Details: 03/23/2021
"Arrived on site to replace gear case and cam from previous diagnosis. Verified gear case was needed. Replaced gear case and cam, tested unit, unit still squealing. Drive belt was not ordered by previous tech. Needing drive belt to fix issue. Ordering new cam to ensure unit will be fix correctly on next visit. Office to reschedule. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM02
Near Georgetown, TX 78626
Wesley
Job Details: 03/23/2021
Arrived onsite and replaced icemaker harness and then the valve finding that the valve was not responding to proper voltage. New valve is working as designed. Advised customer on repair.
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Austin, TX 78723
Jacob
Job Details: 03/23/2021
"Arrived onsite for door to unit not shutting properly to keep the oven working. Customer showed on how they closed the door, it was a soft close from the customer. called tech line. To see if there are another issues for the door. Said the customer just has to close the door a little harder because of the door being heavy. Got Sr#7730324749. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W2RXEMMWS00
Near Waco, TX 76706
Jonathan
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace door gasket and tested unit. Unit began to seal as designed. I did notice that the door was hanging a little far down on the right hand side and was not level. Unit seems to be on an uneven surface and advise the customer to level out the refrigerator using shims. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78729
David
Job Details: 03/23/2021
"Arrived on site to diagnose refrigerator not making ice and has rising temps. On arrival customer told me the freezer was not cooling properly and has made no ice. Checked temps and found RC at 37, and freezer at 20. Checked steps for sealed system. Found .67 Amps drawn, but compressor was getting hot to the touch. Checked evap and found no frost pattern on the bottom. Unit has a sealed system failure. Ordering sealed system parts. Office to schedule with sealed system tech. ; ordrng 1 WPW10313899 (Evaporator) and 1 W11209866 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Buda, TX 78610
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not producing ice. Found fill tube and cup frozen. Removed ice, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Burnet, TX 78611
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a dishwasher that won't start. Found door strike missing from unit. Strike will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11090487 (Strike)
We serviced a
WHIRLPOOL OVEN
Model KDRS483VSS03
Near McDade, TX 78650
Andy
Job Details: 03/23/2021
Arrived on site for range right door still not sensing closed properly. Tested and inspected unit and found loose screws around door behind seal. Tighten screws and tested unit. All operations are normal. No gas leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Buda, TX 78610
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for broken FC handle. Replaced handle, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78702
Luis
Job Details: 03/23/2021
"Arrived on site for damaged door,found large dent on side wall of door caused g gasket not to fit in enclosure,replaced damaged door,remolded gasket checked door seal good."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Taylor, TX 76574
Andy
Job Details: 03/23/2021
Arrived on site for washer not completing cycles properly. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
FRIGIDAIRE DRYER
Model FER311FS0
Near Austin, TX 78705
Jacob
Job Details: 03/23/2021
"Arrived onsite for unit heating on its own and squeaking when in use. Upon investigation, found that the heating element wire had broken and was making constant contact causing it to heat on its own. Replaced heater and bearing kit. Tested unit. No issues at this time p. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78744
Jacob
Job Details: 03/23/2021
Arrived onsite to replace tub. Replaced tub. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS00
Near Georgetown, TX 78626
Tommy
Job Details: 03/23/2021
Arrived onsite for cooktop not receiving power. Upon arrival found unit unit wiring was good. Removed unit top and inspected. Unit T.O.D failed. ; ordrng 1 W10464566 (T.o.d)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/23/2021
Found valve hose not seating on valve threads. Attempted to realign hose to valve threads but threads were damaged. Replaced valve and mounted hose. Leak is gone. Ran through diagnostics to ensure their were no more leaks. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model LG8651XWW0
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
Arrived on site for NOT HEATING AT ALL. Found thermal sensor was faulty. Removed thermal sensor and installed new thermal sensor. Dryer is heating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Austin, TX 78746
Luis
Job Details: 03/23/2021
"Arrived on site for noise complaint. Diagnosed condenser coil vibrating,adjusted wheel base noise no longer present
We serviced a
WHIRLPOOL COOKTOP
Model WFC315S0JS0
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
"Arrived on site ,replaced right rear burner . Tested unit , burner is performing normally. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Leander, TX 78641
David S
Job Details: 03/23/2021
Arrived on site for microwave vent hood turning on by itself. I inspected the unit and work area. I inspected the wiring and found no broken or shorted out wiring. I found the control not turning the vent hood on all the time when called for. The customer stated the turntable also isnt working. I found good voltage to the turn table when heating. I spoke to the customer about the unit and the repair needed. I am ordering the turn table and returning with the control to complete the repair. ordrng 1 W10642989 (Turn table motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78748
Kevin
Job Details: 03/23/2021
"Arrived on site and inspected washer and found cold water valve is not working.After replacement confirmed washer is operating properly and ran a calibration cycle, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78748
Robert
Job Details: 03/23/2021
Arrived on job for complaints of no water. Ran diagnostics and found no codes. Spoke to DW ordered control. ; ordrng 1 W11419171 (CONTROL )
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHB0
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
Arrived on site for no drain dishwasher . Ran diagnostics for drain and float error codes . Found drain motor had failed . Replaced motor . Reran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Austin, TX 78759
David
Job Details: 03/23/2021
Arrived on site to diagnose dishwasher not draining. On arrival unit was full of clear water. Ran drain and can hear pump running. Checked disposal and found knockout is still in the unit. Removed knockout and retested. Unit is properly draining now. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
"Arrived on site for no draining washer . Found drain pump had failed , replaced pump . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78704
Luis
Job Details: 03/23/2021
Arrived on site for defective compressor that was recently replaced. Removed compressor installed a 3rd compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Sr#SR#7730275673
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
"Arrived on site for RUNNING A CYCLE AND BOTTOM WASHER CAME OUT AND FELL ON THE HEATING ELEMENT. HAS WATER BACKED UP HAS A REAL BAD SMELL TO IT. Found lower spray arm melted into two pieces. I was only sent with a portion of the spray arm. Spray arm is two pieces. Ordering the actual spray arm and will return with all parts needed. Also, customer believes the mildew odor coming from their dishwasher is due to the first time the spray arm fell off and melted into the bottom of dishwasher. Now the spray arm has fallen off a second time and melted additional plastic into their drain tube. ; ordrng 1 5304517203 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78726
Justin
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I also found a visibly broken heating element. I re-quoted the customer with the new part. I installed the new sump and motor and then ran a diagnostics cycle and the unit ran with no leaks and as designed with the exception of the heating element not working. ; ordrng 1 W10703867 (Heating Element)
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505ESS0
Near Waco, TX 76710
Jonathan
Job Details: 03/23/2021
Arrived on site for a trash compactor that?s not opening fully. Inspected unit and work area.Customer advised that the drawer just open up fully when she presses the yeah tell Pat. Found everything operational and advise the customer that it?s not supposed to completely open the door. She advised that her last unit used to and just wanted to make sure that it was working properly. Call complete.
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of noise. Found the blower wheel broken. Replaced blower wheel and motor. After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of refrigerator section warm. Found no air entering compartment from diffuser. The return air vent blockage took pictures foam blocks returned air. Removed blockage and now air flow normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect washer for leaking water in unit, customer had just washer HEAVY blankets and the unit drained completely but the customer wanted a blanket that has been wrung out. Ordering control per customer request. Office to reschedule ; ordrng 1 W10634026 (CONTROL )"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite to replace dispenser drawer. Replaced dispenser drawer. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of unit not drying well, found lint clogged in air duct, I cleaned lint build up, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Tommy
Job Details: 03/23/2021
"Arrived onsite for unit bake not operating. Upon arrival found unit igniter was damaged and none operational. Job Completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
Arrived onsite for washer making squeaking sound. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and herd noise at the beginning of the spin cycle then it went away. Customer also recorded video of noise. Inspected under unit and did not find any visible signs of gear case failure but bring back just in case. Suspected belt slipping. Did find ware marks on pulley from belt. Ordering belt and cam and returning with motor. No stored error codes. Office to reschedule ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Leander, TX 78641
David S
Job Details: 03/23/2021
"Arrived on site for oven sparking. I inspected the unit and work area. I found the broil element failed and the heat shield melted through. I pulled the unit from the wall and inspected the wiring harness and control. I found no other damage to the unit. I spoke to the customer about the unit, and that it needed the heat shield and broil element to be repaired.The office will reschedule when we have an eta on the parts.; ordrng 1 WP8304602 (Heat shield)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect dishwasher upper rack not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error codes, F10E1, F6E1 & F6E6. Cleared the codes and continued with testing. Once the water filled the tub, I opened the door and found that there is not enough water entering the tub to complete a wash. I turned the water off to the unit and removed the inlet valve. I found that the valve screen was blocked with debris and I was unable to get it cleared. No water leaks observed during service.; ordrng 1 WPW10327249 (Valve) and 1 CNOTE (LSO FOR TRAINING)"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW0
Near Austin, TX 78726
Justin
Job Details: 03/23/2021
"Arrived on site for a dryer taking to long to dry. The customer stated he dried some sheets and it took around 1.5 hours and he feels there is not enough lint collecting in the unit. I ran the dryer and tested temps and airflow with my thermocouple. I tested the unit with the vent on and it slowly cycled from 100?F to 140?F. I then took the vent off and it cycled fast from 110?F to 195?F on high. This indicates poor airflow at the wall. I called techline and spoke to Joel and received SR# 77300323514. Joel agreed with my findings. He advised me to check vent at outside of wall, I did and it was severely clogged. I advised the customer to get the lint at the wall checked. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Paige, TX 78659
Andy
Job Details: 03/23/2021
"Arrived on site to install previously diagnosed motor, cam and belt. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
We serviced a
GE REFRIGERATOR
Model BSS25JSRFSS
Near Round Rock, TX 78681
Kayman
Job Details: 03/23/2021
Arrived onsite for refrigerator not dispensing water and no ice production. Upon inspection I found the FC=-2 RC=36 I found voltage being supplied to the valve but when I disconnected the water line at the FC hinge the valve would barely produce any water. I found that no air would pass through the dispenser line indicating the line is frozen. As per customer request I went ahead and replaced ice maker but advised that there is more issues and it might not even produce ice yet. The new ice maker would not cycle. I am ordering the main control(WR55X10942P) dispenser heater(WR49X10173) returning with valve filter head and damper to use as needed. Office to R/S and requesting AUTHO for repair. ; ordrng 1 WR55X10942P (Main control) and 1 WR49X10173 (Heater)
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Tow, TX 78672
Cliff
Job Details: 03/23/2021
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FSPA2
Near Austin, TX 78736
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for unit filling with water when off. Found fill valve not closing letting water coming in. Replaced fill valve test unit and unit test good no leaks present at this time job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/23/2021
"Arrived onsite for washer not spinning clothes out completely. Upon arrival put unit in diagnostics and found stored error codes for over suds, Inlet water temp and motor unable to reach RPM. Cleared codes and ran test cycle. F7E7 motor unable to reach RPM fault again. Could hear a slight grinding sound. Inspected underneath unit and did not see any visible signs of a failed gearcase. Removed cam and found worn pieces. Replaced cam. Check connections for motor at control and at the motor. Retested unit and unit passed without error. Unit was reaching full spin RPM. If unit symptoms are reoccurring recommend ordering the motor, run capacitor, actuator and gearcase. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHWE251YG00
Near Austin, TX 78749
Richard
Job Details: 03/23/2021
Arrived onsite for the washer not draining. During testing found that the drain pump is causing the issue. Replaced drain pump and washer tested good and no leaks detected complete.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78737
Richard
Job Details: 03/23/2021
Arrived onsite for the range control not working properly. During testing found that the control is not responding correctly. Replaced control board and range tested good complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lorena, TX 76655
Jonathan
Job Details: 03/23/2021
Arrived on site for a dishwasher that has insulation coming out. Inspected unit and work area. Found lower insulation underneath the dishwasher had fallen and was not sitting correctly across the lower railing. Use the glue to receive the insulation in the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
Arrived on site for no ice . Found bimetal on icemaker wire broken off from molex connector . Replaced icemaker . Ran harvest all checked normal . No water leaks detected at time of service. Job complete .
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Seguin, TX 78155
Noah D
Job Details: 03/23/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Austin, TX 78744
Richard
Job Details: 03/23/2021
Arrived onsite for the refrigerator leaking Freon. During inspection could not find any signs of a Freon leak. No lines were oily and they were dry. Plug refrigerator in and compressor kicked on and still no Freon lines leaking. Let refrigerator run for a little bit and found that the frost pattern on the evaporator is starting to form. So could not find any issues at this time. Complete
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Austin, TX 78745
Richard
Job Details: 03/22/2021
Arrived onsite for the oven with damaged valves and knobs. Replaced all parts that was ordered . Oven top and body are a little out of alignment. Took pictures. Advised customer of the situation as well. But all parts replaced tested fine.
We serviced a
GE REFRIGERATOR
Model Pshs6rgxcdss
Near Georgetown, TX 78628
Kayman
Job Details: 03/22/2021
Arrived onsite for refrigerator with no water coming through the dispenser but is making ice. Upon arrival replaced the filter and could hear water entering the filter. But none coming out of the dispenser. I pulled the unit and as I was moving the pex line out of the way so I could have some room the line sprung a leak. I had to turn the water off and had to diagnose the best I could with no water flow. I found 120 Vac going to the valve when water was being called for. I disconnected the water line at the FC door hinge and attempted to blow through. There was no air going through the line as per SW we think the line may be frozen possibly due to a void in the insulation. I advised the customer of my findings and the issue with the water.. ; ordrng 1 8212547RP (Pex line)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78731
Luis
Job Details: 03/22/2021
"Arrived on site for kick plate issues. Diagnosed a defective kickplate,installed new kick plate assembly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM03
Near Hewitt, TX 76643
Jonathan
Job Details: 03/22/2021
Arrived on site for a refrigerator that won?t cool. Inspected unit and work area. Found the unit plugged in with the lights on but the compressor not running. Checked voltage going to the starting device and found proper voltage. Replace the starting device and tested unit. The unit is now working as designed and cooling properly. Call complete.
We serviced a
KITCHEN AID VENT HOOD
Model n/a
Near Austin, TX 78738
Brandon
Job Details: 03/22/2021
"Arrived on site for customer complaint of vent hood making loud noise, found failed blower motor. Ordering blower fan motor ; ordrng 1 WPW10294006 (Blower fan motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78759
David
Job Details: 03/22/2021
"Arrived on site to install previously diagnosed parts to resolve errors with dishwasher. Installed new sump and motor, console, and lower spray arm. Retested unit with new parts and found no leaks present and errors are gone. Call complete, no water leaks found."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Buda, TX 78610
Richard
Job Details: 03/22/2021
"Arrived onsite for the washer not working properly and not draining. Replaced ACU, UI , drain pump. Ran a quick cycle and washer tested good and its draining. Complete"
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Georgetown, TX 78628
Wesley
Job Details: 03/22/2021
Arrived onsite and found unit suspension is failing.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Gatesville, TX 76528
Jonathan
Job Details: 03/22/2021
Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Found the compressor are kicking on initially but would shut off within 10 seconds. Replaced starting device and tested unit again. Found the compressor doing the same thing. Checked the amp draw on the compressor as it did try to start. Found it pulling 9.9 A. Unit has a field compressor and will need a sealed system parts to replace. Please contact customer when parts made available in the service will need three hours hours.; ordrng 1 LOKRING and 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 W11490399 (DRIER)
We serviced a
JENN-AIR COOKTOP
Model JGCP436WP02
Near Austin, TX 78738
Leonardo
Job Details: 03/22/2021
Arrived on site to test unit for unit not igniting. Test unit and found correct power going to unit. Test module and found and module. Replaced module test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KICU500XBL01
Near Lago Vista, TX 78645
Lou
Job Details: 03/22/2021
"Arrived on site to inspect cooktop no functions. Upon further inspection, I found the unit with 240V but the display would not come on. I had the customer sign the waiver of damages from lifting glass cooktop and raised the unit using my boards to support the unit and removed the cooktop to inspect the module. I found the module was bad. Got authorization from the office SC and I removed and replaced the module and programmed it to #28 per service manual and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Leander, TX 78641
David S
Job Details: 03/22/2021
Arrived on site to replaced the fridge door. I inspected the unit and work area. I am ordering the correct door(stainless steel). The office will reschedule when we have an eta on the part. ; ordrng 1 W10912110 (Fresh food door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB02
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/22/2021
"Arrived on site to test unit for freezing things in RC compartment. Found FC thermistor was out of range, reading OL at 63 degrees F. Replaced FC and RC thermistors as well as control due to ongoing issues. Job complete."
We serviced a
MAYTAG DRYER
Model MED6630HC
Near Spring Branch, TX 78070
Noah D
Job Details: 03/22/2021
"Arrived on site to inspect dryer for sounds during operation, upon inspection found the venting vibrating, zip tied down all vent and noise was no apparent. Complete"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/22/2021
Arrived on site to install previously diagnosed parts. Removed auger and Base. When installing the new base the screw snapped off inside gear case threads. Will need to order a new gear case WH38X27335 and Screw WHO2X24374. Will be returning with all previously ordered parts. ; ordrng 1 WH38X27335 (Gear case) and 1 WH02X24374 (Screw)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/22/2021
"Arrived on site to test unit for evap cover frosting over. Found center trim piece between freezer unit and refrigerator unit was preventing refrigerator door from closing properly causing gap and air leak. When leveled unit for trim piece to sit correctly unit was noticeably leaning in comparison to cabinets. Advised customer floor is uneven causing issues. Advised customer trim piece needs to be removed in order for door to seal properly and to look cosmetically flush with cabinets. Customer agreed. Removed center trim piece leveled unit to cabinets, tested unit, gap is no longer present. Door seal is now sealing as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78744
Kevin
Job Details: 03/22/2021
"Arrived on site and replaced all parts diagnose on previous visit, after replacement ice is now dispensing, water is dispensing, all function has returned to the refrigerator, job complete"