"Arrived on site for customer complaint of unit not drying, ran diagnostic test cycle, found no error codes. Unit tested good in diagnostic mode, showed customer the heater was working."

Arrived onsfor unit continuing to run. Ran diagnostics and unit drain pump would continue to energize. Ran diagnostics and found f3e1 error pressure sensor. Per service pointer replaced control. Calibrated and tested. Unit is now functioning properly. Job complete

Arrived on site for customer complaint of unit not working on any cycle except normal. I replaced control board and tested unit. Unit tested good. Part used w11627517

"Arrived on site for continued issues of leaking water from vent. Upon arrival, customer explained that water leaks from vent when door is opened. Replaced control W11672225, and vent W11649995. Contact Techline and spoke with .Lakey. Program unit for less condensation. SR# 7741287440"

"Arrived on site for continued issues of door opening while cooking. Found door separates from left switch during use. Have to press left side of door to operate. Found that the slightest movement with oven door or surrounding cabinets causes issue. Contact tech line and spo,e with Nate. Explained issues. Recommended replacement of hinge. Sr#7740695373. Ordering hinges and holder. Office to reschedule ; ordrng 2 W11033422 (Hinge)s and 1 W11214928 (Interlock holder)"

"Arrived on site to inpsect refrigerator not producing ice. Upon further inspection, I ran a test cycle on the ice maker and found that the ice maker was not getting any water. I gained access to the valve and tested it. There is no water passing through the valve. The valve has become seized. I replaced the valve and reassembled and tested the ice maker. The ice maker is now operating as designed. No water leaks observed during service. WPW10349187"

Arrived on-site for unit not moving up. Upon arrival I found that the unit is not installed due to the customer had to jave it pulled out to get the serial number. Customer stated that the fan would not come on but it is moving up. I explained that we need it installed before we come back. His installer will be back in June. We will need to confirm that the install is complete before coming back. Customer will call us if it's installed before the reschedule date. ; schdld next appmnt for 6/2 MON !

"Arrived on site to inpsect dryer, making a lot of noise. Upon further inspection, I found that the blower wheel is making contact with the lint chute. I gained access to the blower wheel and removed and reattached and tightened. I also found that the lint chute was not securely mounted. I found that the dryer had a dent on the right side, (photo) I securely and properly mounted the chute and reassembled the dryer. The dryer is now operating as designed. No one is present to sign."

Arrived on siteto inpsect cook top with bezels coming off. Upon further inspection I found that three bezels had separated from the cooktop surface. I replaced three bezels. Cooktop is operating as designed. No gas leaks observed during service. W11240529

"Arrived on-site for range tripping the breaker. Customer said they just started using the oven and it's tripping about 60% of the time. Power to the range is good and the amp draw is under 17. Installed control (w11082269), bake element (w10779716) and broil element (w11238400) heated to 500 with the ground removed then reattached the ground. Unit is operating as designed. Called safety Sr#7741249197"

"Arrived onsite for concerns about ice production. Inspected shte, amd found only concern to be clumping from misuse. Advised refreshing unit bin biweekly for best performance. All checks good. No parts."

Arrived onsite for microwave cabinet vibration. Dampened cabinet with shim compound no parts number. Unit is now operating quietly. Advised cuetomer on repair.

Arrived on site for unit missing leveling legs. Found this unit only has rollers and they are in place. But rollers down and customer provided stoppers. This stopped unit from rolling. Call complete. No parts.

"Arrived onsite and repaired cosmetic damfe by replacing doors and nameplate. All checks good. LW10648584, LW10648583, W11178521 no signer available."

"Arrived onsite for broken strike. Replaced strike. Unit is now operating as designed, ran normal cycle to test unit locks fills washes and drains. All checks good. W114457841"

"Arrived onsite and replaced the electronic control to repair unit. Tested, all checks good. Unit is washing and draining as designed. No leaks observed at time of service. W11683480 documented with safety sr#7741065441"

Arrived on site for washer just filling. Customer had to unplug. When plugged in unit it started filling. Pushed the water faucet button under door and it stopped. Found code f8e6. Ran diagnostics all components pass. Suspect customer may have pushed it by accident. Faultcet switch working properly. Advised customer of findings. Will talking to her the faucet started on its own. Turned off with button touch. Faulty faucet switch. Ordering parts. Office will call to schedule. Next tech needs to take pictures. I forgot safety pics. Safety was 20 min on hold. Office to call or we must call on return visit. ; ordrng 1 W11174419 (Faucet button)

"Arrived on site for no water or ice. Opened ice door ice bin full,found ui locked,unlocked ui tested water dispenser passed,tested ice dispenser passed."

"Arrived on site to insosct microwave vent not working. Upon further inspection, I found the microwave above the range and installed correctly. I tested the vent and could hear the relay on the control clicking, but the blower would not turn on. I removed the unit from the wall and gained access to the blower to find the blower harness was not fully seated into the molex connector and was backing out when plugging it into the mopex connector to the harness that leads to the main control (photo). I corrected the harness by fully seating it and retesting and the unit is operating as designed. I re-installed the unit above the range and retested again and it continues to operate as designed. Job completed. No one available to sign for receipt...vacant/new build home."

"Arrived on site. Replaced ice door plate,ice door flap and shaft,reassembled unit ran ice test passed ice door sealing correctly, ran water dispenser passed. W11189145,w11448633,w11228132"

Arrived on site for dryer not turning on. Found no power coming into dryer. Found breaker was tripped. Reset and tested. Unit is spinning and heating properly. Started and stopped unit several times. Workingnasmdesigned. Call complete. No parts.

Arrived on site ( vacant apt) for dishwasher not filling with water. Found no errors. Found no water entering dishwasher. Motor is working. Confirmed water at outlet. Found water hose was kinked. Removed dishwasher and routed water kine so it does not kink. Call complete. No parts.

"Arrived on site for unit not finishing cycle. Upon arrival, checked error codes and found F2E1 stuck button, F7E1 basket speed fault and F7E6 motor fault. Cleared codes. Ran diagnostics and found motor struggling to turn. Proceeded to inspect capacitor and found severed connection to the capacitor (picture attached). Proceeded to replace capacitor and W11665967 lower harness. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time ; ordrng 1 W11428524 (Capacitor)"

Arrived onsite for cooktop burner out. Also switch sending false 'on' indicator signal. Likely left front switch. Ordering replacement burner and switch. No parts.; ordrng 1 W11396790 (Right rear burner) and 1 WP3149400 (Switch) and 1 WP3148952 (Switch)

"Arrived on site for drain pump continuously running. Upon arrival, unit was unplugged. Plugged unit and immediately drain pump started running. Proceeded to replace W11607637 control and made sure there are no restrictions or kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on on site for washer leaking . Ran diagnostics and couldn't duplicate leaking with unit . But heard drain stand start to fill up. Ran quick wash and observed water over flowing stand. Washer is free of any leaks . No parts used . Collected 162.36 autho WP43EW.

Arrived on site for unit not draining. Ran drain and spin unit drain pump did not start. Inspected unit underneath found wire snapped wire harness was not secure in proper spot. Secured harness and spliced wire back with connector truck stock. Tested unit drain pump works and unit is draining properly. Unit is now functioning properly and as designed to no parts used job completed

Arrived onsite for c9ntrols on washer not working. Found unit full of water and the lights do come on. I inspected underneath the unit and found the black wire going into the drain pump split at the y connection. I replaced the lower harness and installed the clip to hold the harness up. Unit now runs as designed and no leaks are present. Call complete. Installed W11643701 HARNS-WIRE AND W11755726 HARNESS CLIP.

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace WP3979617 timer. Tested unit and now unit is functioning as designed."

"Arrived on site. Replaced handle screw and cap tested door operation unit working as designed. No one available for signature.w10806512,wpw10170540,w11519504"

Arrived on site for unit not timing out during cycle. Tested unit and yes unit would not time out. Replaced timer and tested. Unit is now functioning properly and as designed to. No one on site for signature

Unit was moved to 566. Arrived on site with parts. With helper removed dryer and replaced inner tub. Found level legs in rear are damaged. Replaced legs. Reattached all components. Verified operation. Call complete. W11460604. Vacant no signature

"Arrived on site to inspect washer noises and not agitating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit began to agitate, the entire basket turned with the washplate and when the unit began to spin, the gearcase was very loud. I tilted the unit back and found old gearcase oil on the pulley shield. Removed the shield and gained access to the cam assembly and found it worn and beginning to shred. I removed and replaced the gearcase, cam, and belt and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed. W11481722, W11449840, W11239857"

Arrived on site to replace previously diagnosed parts. Found belt was just popped off. Found no signs of damage to motor or blower wheel. Reattached belt and unit is now working as designed. No parts replaced at this time. Job complete.

"Arrived on site to test unit for not spinning. Found errors 81(long/no fill), 76(motor fault) and 77(motor unable to reach RPM). Removed actuator and found black peices of plastic fell out. Found wheel that rotates between actuator speed sensor was broken. Recommend gearcase replacement, lower harness and also recommend valve. Office to reschedule. Customer not available for signature. ; ordrng 1 W11454741 (Gearcase) and 1 W11210463 (Valve)"

"Arrived on site for compressor replacement. Replaced compressor(Ww11740253), drier (WPW10143759) and access port(W11506635). Vacuumed system and charged to specs with 48g of r600a. Unit now working as designed. Job complete."

Arrived on site to test unit for not washing. Found error f3e1(pressure system fault). Replaced control(W11607637). Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site for no cool. Per customer unit completely stopped cooling no fans or unit running,customer power cycled unit same issue. Customer setting measure fill and unit powered on,24 hrs late unit cooling correctly,at time of visit unit running and cooling diagnosed possible relay issue in controls or communication issue. Replaced the main control and ui,powered unit on ran diagnostic fans powered on ran compressor test passed. Wpw10521642,w11035835"

Arrived on site and replaced previously diagnosed air tower(W11126274) which came with air control knob and baffle. Unit now working as designed. Job complete.

Arrived onsite for refrigerator not making ice. Freezer temp checked good at 5 degrees. When running tests with PR I found the valve to not be filling the icemaker with enough water. Customer stated the icemaker took 4 weeks to make ice. The icemaker also is taking long cycles to kick the ice out. Ice box fan is running. When dispensing water to test the valve i found it to have poor water pressure and the valve is squealing. Will need to order the icemaker and replace both the icemaker and valve on return. RS FOR 04/09/25. ORDERING W11658802 ICEMAKER.; ordrng 1 W11658802 (ICEMAKER)

"Arrived on site to diagnose refrigerator losing cool in both compartments. Examined unit and found items frozen near evap cover. I could not hear the evap fan running at all, just an occasional surge whine. I removed the evaporator cover and found fan was dead, and ice had been building under the fill tube only. Evap did have a good frost pattern. I found a gap under the fill tube where it enters the cabinet that I sealed with silicon. I removed and replaced the motor and harness for the Fac evap. Verified fan came on and started blowing correctly. Advised customer to defrost unit and function should return to normal. Repair completed. Parts used - W11609822, WP2315539."

"Arrived on site to diagnose washer not running and throwing error. Examined unit and found errors F7E1, F7E6, for motor and basket speed. I checked the tachometer in diagnostic and saw it randomly changing numbers when basket isnt moving. I tried another tach but found it defective. On further analysis I found model number on dispatch incorrect, and changed it to the correct model number. I swapped the cam and belt while on site to resolve sqeaking, and also saw gearcase oil. Since parts are for the wrong model, diagnosis can not continue without replacement of the following - Gearcase, Actuator, possible control. Ordering correct model accurate parts. Return visit set for 4/9. Installed - W11239857, W10721967. ; ordrng 1 W11556728 (Control) and 1 W11449840 (Gearcase) and 1 W11481722 (Shifter) and 1 W11550891 (Agitator) and 1 W11405458 (Lower Harness) and 1 W11026785 (Motor)"

"Arrived on site for unit not heating. Found element damaged replaced element,wheels and belt. Reassembled unit and tested unit is now functioning properly and as designed to job completed"

Arrived onsite for unit not filling with water. I found the unit to fill with water but the pump wouldnt turn on and go straight to drain. The pump and motor has failed and needs replacement. Ordering W11460946 Pump and motor. Customer wasn't on site for reschedule date however they close the house in approximately 10 days. Office to RS. No leaks. Customer not onsite for signature.; ordrng 1 W11460946 (Pump & Motor)

Arrived on site for unit just go straight to being done without cycle ever running. Ran diagnostics found error code f7 e1 capacitor failure. Replaced part and tested unit is now functioning properly and as designed to job completed.

Arrived on-site to install ordered parts for damaged tub. I installed tub(w10899578) and cycled unit. Everything is working as designed

Arrived on-site to replace damaged cooktop. Verified scratch on existing cooktop. I installed the cooktop(w11284033) and foam tape(wp8286642) customer is happy with the new cooktop.

Arrived onsite for unit not filling with water. I found a F7E2 speed wash motor failure present. I confirmed wash motor would not run after filling and go straight to drain. I replaced the pump and motor and tested the unit. Unit is operating as designed and no leaks were found during testing. Call complete. Installed W11460946 PIMP&MOTOR. Customer 2asnt on site for signature.

"Arrived on-site for a broken agitator. I found the agitator and wash plate broken. I installed the agitator(w11614636), washplate(w11510461) and bolt(w10752187) cycled unit and everything is working as designed."

"Arrived on site , installed supply line . Turned water on after removing shelves to observe housing and valve . With out filter . Dispensed several glasses of water .No water leaks detected. Installed filter and dispensesed several glasses of water . No water leaks detected. Belive installers didn't completely install water filter . Charged 12.00 for water line . Collected 12.99 autho 3RMLTA. Job complete"

Hate code 3636 enter. Customer is saying he gets code d80. Ran test and confirmed heater is working as designed. Found vent in wall is heavily restricted. Customer will need to have vents in walls cleaned. Call complete. 186.71 Auth code: LW4J9V

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10721967 splutch assy, W11449840 gearcase, W11550891 agitator, W11513243 basket and W11219115 tub. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for not making ice . Found unit is making ice but will stop periodically. Ran diagnostics getting poor water flow . Removed filter and flow resumed normal. Replaced filter with customer supplied. Flow improved compared to old filter but still flowing poorly. Ordering filter head . All other test passed diagnostics. No parts installed , no water leaks detected at time of service. Job complete return set 4/11.; ordrng 1 W11266112 (Filter head)"

"Arrived on site for RC freezing and ice maker not working. Upon arrival, customer mentioned she is very unhappy with the unit and demanded new unit. Advised customer we are a repair center and has no authority for a replacement unit. Customer stated to proceed on our usual protocol. Proceeded to check diffuser supply temperature and found 23F and dropping. Continued to check FC temp and found 28F and dropping. Ran a reset on ice maker and found ice maker resetting properly and correct amount of water entering the ice tray. Continued to test diffuser motor in diagnostics and found diffuser barely staying closed. All other components is working as designed. Ordering W11645127 diffuser and W11700250 ice maker. Called techline and spoke with Chris SR#7741287032 and documented customer is unhappy and will call Whirpool to escalate. No parts replaced. No water leaks detected at this time. Customer agreed to reschedule Mar 11th. ; ordrng 1 W11645127 (Diffuser) and 1 W11700250 (Ice maker)"

"Arrived on site to inspect dishwasher with one unresponsive key pad button. Upon further inspection, I found that the normal button pad was not responding. I gained access to the ui control and observed moisture. I found that the vent foam gasket was lifting and creating a gap with allowed moisture to enter the ui. I attempted to restet the foam gasket, but it was unsuccessful as it tore. I replaced the vent assembly to fix the foam gasket issue. I then replaced the console. I ran a test mode and the dishwasher is now operating as designed. No water leaks observed during service. W11622500 W11649995"

Arrived onsite for unit not turning on upon further inspection found the unit was unplugged plug unit in tested with water unit is heating & working as designed

Arrived onsite for unit not draining upon arrival customer stated the machine leaks RH front & dispenser does not get all the detergent out & water in the unit upon further inspection found no errors codes this will be a 2 man job units are stack in a small area office to schedule ordering hinge WPW10208415 DISPENSER W10853531 DRAIN PUMP WPW10605427; ordrng 1 2techs (Stack washer & dryer) and 1 WPW10208415 (Hinge) and 1 W10853531 (Dispenser assembly) and 1 WPW10605427 (Drain pump)

Arrived onsite for washer displaying F2E2 and not functioning. I found the control to be sending the correct voltage at 12vdc indicating the ui panel has failed. I replaced the ui panel and tested the unit. Unit is now completing all cycles and operating as designed. No leaks present. Call complete. Installed W11478526 Panel-Ui.

"Arrived on site for gas leak. Upon arrival, proceeded to check fittings and adaptor to safety valve and found leak on the adapter (picture attached). Applied gas tape and re secured. Tested unit and now unit is functioning as designed."

"Arrived onsite for unit not no ice or water customer stated they just moved in & not familiar on what exactly is going on with the water & ice upon further inspection replaced valve & filter Wpw10312696,EDR4RXD1 unit is still not producing water check inlet valve verified little to no water is getting through ordering parts Wpw10498990 no leaks observed during service ; ordrng 1 WPW10498990 (Valve inlt)"

Arrived onsite for unit control not working upon further inspection found control not responding replaced control still not working verified voltage on wall side 250 voltage change harness still no response advised customer there is something mis wired on either the plug or breaker side he will need to get the electrical out to to see what's going on parts used control W11696067 main harness W11696065

Arrived onsite for oval burner not igniter upon further inspection found debri in the channels of the burner could not get all the debris out replaced oval burner W11435660 unit is working as designed no gas leaks detected during service

Arrived onsite for unit not spinning clothes out completely. Ran diagnostics and found no stored errors. Ran test cycle and passed with no issues. Ran a load of towels and has not issues. Customer confirmed load completed normal. All components are functioning properly. Did find that customer is unit detergent sheets. Advised customer to try liquid detergent (2 tablespoons) and see the outcome. Customer will monitor. Job complete

"Arrived on site to test unit for leak. Upon arrival customer presented issue, ice bin cannot be placed inside the door due ice buildup. Inspected and found leak coming from the fill funnel. Wrapped the whole fill funnel with a fill tube extension and ran multiple fill tests, leaks have been eliminated. Customer also stated unit does not dispense, found broken coupling. Will need to order coupling for return visit. Ordering part, no parts installed, rescheduled for 04/09.; ordrng 1 WP2220458 (Coupling) and 1 WP2198628 (Coupling seal)"

Arrived on site to test unit for thawing out and losing all food. Customer stated since yesterday morning unit stated working properly. Found items frozen but soft. Found partial frost pattern on evap. Compressor shut off and unit was still attempting to cool. Compressor is burning hot and kicking out on thermal. Cooled compressor down and was able to get compressor to engage. Found compressor pulling 1.8amps. Recommend compressor replacement. Ordering sealed system parts and office to reschedule. Needing 2hrs on return visit. No parts replaced at this time. ; ordrng 1 W11332031 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access port)

"Arrived on site to replace previously diagnosed sensor and convection fan assembly, replaced sensor and upper convection also replaced console as precautionary and tested, pre heated unit to 350, unit preheated to 381 and recovered to 350 within 10 minutes maintaining good temp, unit is now running as designed, job complete W11600643, W11617227, W11598120"

"Arrived on site to test unit for slow agitation. Upon arrival customer stated unit barely agitates and makes a lot of noise. Found no stored error codes, during diagnostic cycle noticed a very noisy spin. Inspected gear case, all the oil has leaked out. Bearings within the gear case are grinding and have failed. Replaced gear case (W11393685), clutch (W10754448), slider (W10734521), rotor (W10754161) and wash plate (W10902814). Ran a diagnostic cycle with all components properly engaging and all grinding noises eliminated. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"A44ived on site fo4 refrigerator needing sealed system repair. On arrival found unit cooling as designed with proper evap frost pattern. Co pressor was at 0.97 amps and ice maker was working, f9und u it had a possible defrost issue that had just stressed compressor out a bit but I instructed customer to notify us if issue returned before continuing with any repairs, call complete."

Arrived on site and verified control was needed. Replaced control(W11603810). Unit completed diagnostic with no issues. No leaks detected at this time. Job complete.

"Arrived on sitw for freezer not cooling. On arrival confirmed issue and found compressor drawing 7 amps and shutting off immediately. Found compressor was failing and unit needs sealed system repair. Ordering W11547313 compressor, w11572047 evap coil, wpw10143759 uv drier, w10913906 access valve. Office to reschedule once availability of parts is known. ; ordrng 1 W11547313 (Compressor) and 1 w11572047 (Evap coil) and 1 wpw10143759 (Uv drier) and 1 w10913906 (Access valve)"

"Arrived on site for 2ine cooler making a humming noise per customer on arrival. On arrival couldn't replicate sound, I spoke with techline Sr#7741286609 and was instructed to add w11113654 pad(2x)! And 212643 premagum to compressor lines because they were also missing sount3cline also stated that b3cause unit is in a cubby hole that's located in a very open and big living room space as well as being on concrete floor will cause u it to sound louder then normal. techline recommends customer gets carpet squares to stick under the feet of unit to help dampen noise due to unit's location. Unit is working as designed wi5h no noise, no one available to sign call complete"

Talked with homeowner en route to call. They said they needed to reschedule at first. I talked to them a bit more about the root cause if the nuisance tripping on their range being related to the breaker. Previous tech has already performed a burnoff with new elements and control as well as documenting. This leads to the root cause being the square D breaker. Homeowner has not had the breaker addressed and will change out or have builder change out the breaker. Since there is no other repair we can do this should resolve the issues. Closing ticket since service is no longer needed and breaker will be addressed by homeowner. Did not arrive on site to capture signature.

"Arrived on site for customer complaint of normal button not working, found d failed console. The new console was damaged, ordering console. ; ordrng 1 W11622500 (Console)"

"Arrived on site for customer complaint of white residue on clothes. Tested unit in diagnostic mode, no error codes, unit tested good. Instructed customer on some tips for proper use. Unit tested good."

Arrived onsite for unit not heating. Inspected and found loose connection at terminal block not allowing 240vac. Secured connection and tested. Unit now has 240vac and is heating. Job complete

"Arrived onsite for unit not draining. Manually drained unit to allow door to unlock.Verified 120 at control, only getting 12 .26 vac at pump. Will need lower harness replaced and returning with control and pump. Set to return. Tuesday the 8th. ; ordrng 1 W11568983 (Lower harness)"

Arrived onsite for unit making loud noise. On arrival customer stated unit and could not duplicate. Ran load with towels and still could not duplicate. Customer will monitor and take a video if future visit is needed. Job complete

Arrived onsite for unit not cycling properly. Also drain pump was continuously running. Ran test and diagnostics and found control board failure. Replaced board. Calibrated and tested. Unit is now functioning properly. Job complete

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, i removed and replaced the damaged FC door handle and applied grease to the fc drawer rails and tested. Unit is operating as designed. No water leaks observed during service, job completed. WP542638, W10827046"

"Arrived on site to test unit for not working properly, tested unit found console is flickering Randomly, customer stated that at times it will shut off by it self, verified that unit is connected to Wi-Fi, replaced console and connected it to Wi-Fi for the customer, unit is now running as designed job complete installed W11600370"

Arrived on site to install previously ordered parts. Replaced motor 279827 and wheel Wp694089. Test unit and is operating as designed. No gas leaks present. Job complete

"Arrived on site to inspect refrigerator freezer (FC) section not cooling. Upon further inspection, I found the FC and RC sections cooling properly and I found where the front lower section of the FC door is sweating (photo). Customer advised the unit stopped cooling in the FC and RC continued to cool just fine, but they hadn't noticed the condensation on the front of the FC door. Customer advised the unit never lost power and after approximately one day after it stopped cooling, they found it cooling again. I tested the unit in diagnostics and it is operating as designed. I inspected the ice door and found it sweating and not closing properly. Inspected the FC evaporator and found a perfect frost pattern on the coils. I advised the customer that I would order a new door, along with the controls and thermistors and when the door arrived, the office would schedule return service. I recommended the customer contact our office should anything else happen with the unit so we can order any additional parts if needed. No water leaks observed during service. Ordering the FC door and ice maker AND CNOTE-LSO PER CUSTOMER REQUEST. ; ordrng 1 LW10864696 (FC door) and 1 W10873791 (Ice maker) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site for LIGHT ON SPIN CYCLE IS FLASHING AND UNIT IS NOT DOING ANYTHING ELSE. Upon arrival, inspected unit. Confirmed issues. Canceled the current cycle. Ran diagnostics and there are no saved error codes. Replaced control and test unit. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to test unit for clicking noise, tested unit found damper cycling but customer played a video and indeed noise is coming from the damper, replaced damper and advised customer to monitor, at this time unit is running as designed job complete installed WPW10594329"

"Arrived on site for cooling issue. Removed evaporator cover found small chunk of ice on tube due to low charge,unable to pierced low side,pierced high side very little refrigerant in system,installed a new drier pressurized system to 250 psi after about 5 min loss of pressure sprayed compressor compartment no bubbles forming,sprayed evaporator found bubbles forming on evaporator. Part is not serviceable called tech support per tech support sending information to product review team. Wpw10153759SR#7741286923"

"Arrived on site to inspect dishwasher, not washing dishes. Upon further inspection, I placed the unit into diagnostics and observed error code F4E3 motor not running. I found that the motor had seized. I replaced the motor and sump assembly and ran a test cycle. The dishwasher is now operating as designed. No water leaks were observed during service. W11613479"

"Arrived on site to test unit light not working, tested unit found damaged light socket, replaced socket and tested with test bulb, all functions are not working properly, customer will contact maintenance to install a new bulb job complete W1021087"

"Arrived on site to inpsect dishwasher not washing properly and not dissolving detergent. Upon further inspection, I placed the dishwasher into diagnostics and observed no error codes. I found that there was a large amount of detergent buildup on the heater. It tested the temperature of the incoming water, and it was only 78 degrees. I tested the dishwasher and found that the pump was not effectively spraying water through the spray arms. I replaced the heater and the motor and sump assembly. The pump is now operating with good water pressure. I advised the customer to switch to liquid detergent since the powder is having a hard time dissolving. I also advised the customer that the machine requires an incoming water temperature of 120 degrees. I advised the customer to run the hot water at the sink to ensure sure this. No water leaks observed during service."

"Arrived on site to test unit for stopping mid cycle, customer stated that it worked great after the repair but timer is getting stuck at 30 minutes and shutting off, replaced thermfix and timer and tested, unit is now running as designed, job complete, installed W11685947, WP3387134"

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit trips breaker within 10 minutes of every cycle. Has had the breaker replaced twice already. Reset breaker and applied power to the unit, breaker immediately tripped. Found only 1 neutral wire from the harness connected to the terminal block. Found second neutral wire not attached and making contact with the rear bulkhead. Attached both neutral wires to the terminal block and applied power, breaker no longer trips. Put in a wet load of laundry and ran a cycle, unit sensed and then began to dry. Cycle ran for over 15 minutes with no issues. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for not draining. Upon arrival customer stated clothes would be wet at the end of a cycle and looked like there was water in the tub. She started a quick wash cycle, at the 11 minute mark the unit canceled the cycle. Entered diagnostics, found F8E1 lo-flo error code stored. Cleared code and ran a diagnostic cycle, fill sounded like it was at full pressure, inspected valves and found cold side has debris. All other components are properly engaging. Drain pump filter is clear. Contacted techline SR#7741287180, per techline the quick cycle ending shortly is programmed. Unit has sensed that unit has spun out so it ends the cycle early. Recommended a cold valve replacement. Replaced valve (W11688995) and tested unit, unit is now running as designed, no leaks detected, job complete."

"Arrived on site for customer complaint of ice cover being broken, I replaced cover, unit tested good. Part used w11764944"

"Arrived on site to test unit for no water. Upon arrival ran a harvest cycle on the ice maker, valve energized but no water entered. Found water line is kinked, removed kink and ran another harvest cycle, valve energized and a minimal amount of water entered the tray. Water pressure is ideal, unit will need a new valve. Ordering part, no parts installed, rescheduled for 04/08.; ordrng 1 WPW10279909 (valve) and 1 W11729596 (ice maker kit)"

Arrived on site. Diagnosed a defective led module per service pointer installed updated led module all leds working as designed. Autho S84638. Used 4 w11632139; used 4 w11632139 (Led) from stock

Arrived on site to test unit for flames not adjusting. Adjusted flames to recommended. Unit is now working as designed. Job complete.

"Arrived on site to washer leaking water into tub while unit is in standby. Upon further inspection, the customer advised that the hot and cold lines were reversed. I found that the inlet valve was not shutting all the way. I replaced the valve and recalibrated and tested the machine. The machine is now operating as designed. No water leaks observed at the end of service. W11513255"

"Arrived on site to inspect dryer, tripping the circuit breaker. Upon further inspection, I gained access to the terminal block and found that one wire was loose. I found that the terminal block was slightly damaged. I replaced the terminal block and made sure it was wired correctly and securely. I tested the dryer, and the dryer is no operating as designed. I called safety to document my findings. SR 7741258097. 279320"

"Arrived on site to inspect refrigerator with dents in both doors. Upon further inspection, I found a dent on the freezer and refrigerator doors. I replaced both doors and the nameplate. The unit is operstimg as designed. No water leaks were observed during service. W11575716 LW10638683 W1117852. No one on site to sign"

Arrived on-site for range with no power. Found that the breaker was tripped. Customer said it tripped while using bake mode. The power at tblock is correct. I removed the ground and installed a control(w11707155) and bake element (w11182108) heated unit to 500 degrees. Hooked the ground back up and cycled unit. Everything is working as designed.

Arrived on-site for range tripping the breaker. Verified the issue. Checked that it was getting the correct power at terminal block. Removed ground. Installed broil element (w10856603 and control(w11548749. This unit does not have a bake element. Heated unit to 500. Amp draw never got over 16. Hooked the ground back up and tested unit. Everything is working as designed. Called safety sr#7741232299