We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430IL02
Near Austin, TX 78727
David S
Job Details: 07/08/2022
Arrived on site for microwave display not powering on. I inspected the unit and work area. I found the unit had power but no display. I removed the UI and found good voltage to the UI. I am another UI to replace. Reschedule for Friday 7/15/22.; ordrng 2 W11451816 (Console)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78746
Scott
Job Details: 07/08/2022
Arrived on site for washer not performing properly . Unit will just flash ui and beep. Found wire broken at float switch .ordering harness . Call to set return . ; ordrng 1 W11391581 (Wire harness)
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/A2
Near Lockhart, TX 78644
Joe Z
Job Details: 07/08/2022
Arrived onsite to install previously diagnosed parts. Replaced control and pressure switch. Test unit and unit does not spin during normal operations. Contacted SW for assistance. Checked spin on diagnostics and unit spins. SW will do some research on unit and order parts; O-emld tckt
We serviced a
GE DRYER
Model GFDN240EL1WW
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/08/2022
Arrived on site for dryer not turning on and start button broken. Upon arrival confirmed issue was able to verify controls and power supply all functioning within specs. Found button broken from console asm. Will need following part ordered: ordrng 1 WE19M1687 (Console (w)) and 1 Cnote (Office please read att. Note)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Killeen, TX 76541
Tyler
Job Details: 07/08/2022
Arrived on site for dishwasher not allowing door to stay open all the way. Upon arrival confirm complaint and found issue was due to friction sleeves breaking on both hinges.Call complete Friction sleeves WP8268961 (2x)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76549
Tyler
Job Details: 07/08/2022
Arrived on site for dishwasher beeping but not starting. Upon arrival confirmed issue. Found unit had stable 120 connection but ui was corroded and failing to stay on due to ui panel separating and allowing moister to enter. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11460962 (Ui control) and 1 W11460908 (Console (black))
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Gerry C
Job Details: 07/08/2022
"Arrived to inspect code. Entered service test mode and found F2E2 and F5E1. Unit was non-responsive and I removed and replaced the UI, thats when the F5E2 was able to be retrieved. Service test mode showed full function of the unit and it completed without generating any further errors. While servicing, I found the unit had not been installed correctly and the mounts were damaged and the screws were missing. The thermal and sound attenuating blanket was missing as well. Office to order parts. No leaks observed during service. ; ordrng 1 W11124383 (Shield) and 2 WP308685 (Mounting screws)s and 2 WP8269145 (Mounting Brackets)s"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Leander, TX 78641
Vincent
Job Details: 07/08/2022
Arrived on site to install previously diagnosed parts. Disassembled the unit and install the trim for the door. As I was inspecting the parts that I received to install the inverter was damaged so I did not install the main control and the inverter. I will re-order the parts and office to contact customer to return.; ordrng 1 W11325604 (Inverter)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS3
Near Kyle, TX 78640
Andrey
Job Details: 07/08/2022
"Arrived on site to replace previously diagnosed control, noticed box has damage, removed parts and found it broken, image provided, ordering control office to reschedule ; ordrng 1 W10810046 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Georgetown, TX 78628
Vincent
Job Details: 07/08/2022
"Arrived on site for refrigerator, inspected unit and work area. Removed kick plate to inspect legs to see if it was properly leveled and it was not. Tested water dispenser and found noise coming from the water valve. Will order valve and return with filter head and filter head reservoir. Office to contact CX to return on 07/18/22 AM CX has requested first call of the day if possible. No leaks where observed during service. ; ordrng 1 W11548535 (Valve) and 1 W11395888 (Reservoir)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Temple, TX 76501
Jonathan M
Job Details: 07/08/2022
Arrived on site for a freezer that is not cooling. Inspected unit and work area. The customer had the unit unplugged and add been that way for the last week. I plug the unit in and found all fans running but the compressor not even attempting to start. Did verify proper polarity and voltage to the unit. He found 120 V going to the inverter but the inverter not starting the compressor. Ordering the inverter and the office will need to contact that customer about a return date due to an out of stock item.; ordrng 1 W11461105 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78730
Scott
Job Details: 07/08/2022
"Arrived on site for not dispensing water or ice . Found unit making poor ice and almost no water dispensing . Also found filter housing not staying shut . Ordering valve , cover ,bracket . customer is using Generic filter advised not to use those , she will purchase one on return trip from us . No water leaks detected at time of service. Call to set return ; ordrng 1 12955901 (Bracket) and 1 12960301 (Cover) and 1 W11256384 (Filter)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78731
Scott
Job Details: 07/08/2022
Arrived on site for buzzing noise . Ran diagnostics found wash motor making a loud buzzing noise when washing . All else checked normal. Ordering sump and motor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11345228 (Sump and motor)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 07/08/2022
Arrived onsite to replace harness. Upon arrival I installed new harness and tested unit and found no change. I contacted techline and spoke with about my findings. Tested element and found it good tested for voltage into the control and found it good but found no voltage out of the control. I tested for any shorts to ground and found none. Chris sr#7733046798 recommended that I replace the control I am ordering 1x control as per techline. Office to reschedule.; ordrng 1 W11528249 (CNTRL-ELEC)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78748
Justin
Job Details: 07/07/2022
Arrived on site for a dryer not heating. Upon arrival the customer stated the unit has had no heat since install. I checked voltage at the wall and terminal block and found it only getting 93.5 volts. I informed the customer of my findings . The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78626
Gerry C
Job Details: 07/07/2022
"Arrived for door falling . Observed the rubber snubbers were missing on the door. Installed the snubbers ,door is operating properly to manufacture specifications. No leaks observed during service.
We serviced a
GE REFRIGERATOR
Model PFCS1PJZBSS
Near Georgetown, TX 78628
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator water dispenser and ice maker not working. Upon further inspection, I tested the dispenser and could hear the valve opening, but no water was being dispensed. Customer scented replaced lathe water filter. I removed the filter and placed my bypass in its place and retested and got the same results. I removed the water line to the valve land tested water pressure and found almost none and there is a black watery substance coming from the valve at the wall (photo). I advised the customer of my findings and demonstrated there is no water pressure. No water leaks observed on the unit during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78754
Kimo
Job Details: 07/07/2022
Arrived onsite for dishwasher with broken wheels and stoppers. Upon arrival I replace 1 x W10888592 wheels and 1x WP8575897 and do the stoppers. Unit is operating as designed. Job complete.
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Manor, TX 78653
Kimo
Job Details: 07/07/2022
Arrived onsite for washer that would not respond to your inputs. Upon arrival I tested the u it and found that the unit would not respond to inputs. I power cycled unit several times and nothing changed attached to run a cycle and nothing happened. Which led me to believe that we control had failed. I installed new control and programmed it and tested unit several time and found that the unit was operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Manor, TX 78653
Kimo
Job Details: 07/07/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I ran diag mode even though the control was flashing at me and all functions seemed to work well. I replaced control anyway and checked the water supply lines and found that there were some particulates in the water. I then installed new water inlet valves and tested unit and found unit operating as designed job complete. No leaks.
We serviced a
WHIRLPOOL VENTHOOD
Model KVIB606DSS1
Near Austin, TX 78731
Paul
Job Details: 07/07/2022
Arrived onsite for a venthood that will randomly turn on by itself. After speaking with Mr I found out that the lights or the fan will randomly turn on by themselves and when this happens the UI selection is lit up for whichever is running at the time. I disassembled the hood to gain access to the UI and found a lot of spider webs from very small spiders and I suspect this is what could had been causing the issue.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect washer door locked and wont open. Upon further inspection, I was able to get the unit into diagnostics showing error codes F11, F24, and F95. Once unit began to test, I pressed the power button and the unit began to drain and the water valve continued to dispense water into the drum. I turned the water off to the unit and pressed and held the power button until the unit turned off. I called techline and spoke to Bruce and advised of the complaint, my findings and previous repairs. Bruce recommended to replace the main control and order from manufacturer fresh stock and provided SR#7734058480. I was unable to make contact with the customer (neighbor let me into the home to service), but the office JA made contact with them and provided information on the service. I am ordering the main control and CNOTE-ORDER FEOM MANUFACTURER FRESH STOCK and CNOTE-2 MAN JOB and office to schedule return service. Water turned off to the unit and no water leaks observed during service.; ordrng 1 W11574592 (Main control) and 1 CNOTE (ORDER CONTROL FROM MANUFACTURER FRESH STOCK PER MANUFACTURER) and 1 CNOTE (2 MAN JOB)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Lakeway, TX 78734
Scott
Job Details: 07/07/2022
Arrived on site for fridge not cooling . Customer had freezer frost up. Customer had powered cycled unit back up . At time of service unit was cooling properly . Ordering control . No water leaks detected at time of service. Call to set return ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the bottom right door dented. I found the compressor not turning on. I checked voltage to the inverter and found both DC and ac voltage. I found the investor not sending a hertz frequency to the compressor. I ohmed out the co.pressor and found it good. I am ordering a door and a new investor reschedule for Wednesday 7/13/22. ; ordrng 1 W11320585 (Inverter) and 1 W11477033 (Right freezer door)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Lakeway, TX 78738
Scott
Job Details: 07/07/2022
second appliance Arrived on site for dryer making loud squealing noise . Found pulley and belt need to be replaced . Ording repair kit ; ordrng 1 4392067 (Repair kit)"
We serviced a
JENN-AIR ICE MACHINE
Model JIM159XYRS0
Near Austin, TX 78734
Scott
Job Details: 07/07/2022
"Arrived on site for ice maker fill till leaked on floor as well as making poor ice . Found recirculation pump failing at water level sensor . Ordering pump. Could not duplicate over flow . No water leaks detected at time of service ; ordrng 1 W10747426 (Rec pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78737
Kevin
Job Details: 07/07/2022
"Arrived on site and found Diverter is leaking water, also heating element has twisted/is misshapen. Replace heating element and found wash motor is broken in box, took pictures. A new wash motor will be needed to complete repair. Left dishwasher disassembled customer is aware that to use it.; ordrng 1 W10861526 (Wash motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW04
Near Georgetown, TX 78626
Gerry C
Job Details: 07/07/2022
"Arrived to inspect F01 code. I found the unit would display the code in CX mode and all attempts within service test mode. I tested and verified all line VAC loads and found no issues. I inspected the MCU board visually and found no signs of failure. Office to order the CCU and contact the CX to arrange return service. I removed standing water from the unit, no leaks observed during service. ordrng 1 WPW10525351 (CCU)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78756
Kimo
Job Details: 07/07/2022
Arrived onsite for washer that is leaking from underneath. Upon inspection I found that the unit ran fin in diagnostics mode. But to dig dealer I will need to have a second tech with me. Ordering 1x 2man. Reschedule for 07/13/22; schdld next appmnt for 7/13 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Cedar Creek, TX 78612
Joe Z
Job Details: 07/07/2022
Arrived onsite for bulb out in RC. Upon arrival inspected unit and found RC door switch is failed. Need to order door switch. Office to reschedule ; ordrng 1 W11123941 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bastrop, TX 78602
Joe Z
Job Details: 07/07/2022
Arrived onsite to install previously diagnosed parts installed harness and having same issues. Called techline for assistance. Tech had me go through series of test and am getting 13 volts on icemaker solenoid. Tech recommended replacement of Harness with diode near compressor . Tech gave Sr#7734056251. Ordering harness. Office to reschedule ; ordrng 1 W11190822 (Harness)
We serviced a
LG WASHER
Model WM3470HVA
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
"Arrived to inspect softener not dispensing. I tested the unit within service test mode and all functions were present, but a squealing sound could be heard from the cold valve assembly and flow appeared restricted on the bleach dispenser bank. I inspected the valve assembly and found debris within the inlet screen and strainer. The valve will need to be replaced and I advised the CX they may need to seek assistance to have a whole house sediment filter installed. No leaks observed during service. Part and service covered by warranty. Office to contact CX to arrange return service.; ordrng 1 5221ER1003A (Cold Valve Assy)"
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Elgin, TX 78621
Joe Z
Job Details: 07/07/2022
"Arrived onsite for oven turns of by itself. Upon arrival,asked customer a few questions. And customer stated the the unit will also power up by itself at night and throughout the day and will give alert beep. Ran diagnostics on unit and did not find saved error codes. Need to replace control for intermittent issues powering on and off by itself. The panel I have on hand does not contain control. Ordering comtrol. Office to reschedule ; ordrng 1 W10894098 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near New Braunfels, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for not cooling, tested unit found no frost pattern, compressor extremely hot at 185 degrees, start devise attempting to start compressor pulling 12 amps and shutting down after 10sec, replaced capacitor and start device, compressor is still exhibiting symptoms of a ceased compressor, will need a full sealed system replaced to fix issue, ordering compressor, evaporator, access valves and dye drier office to reschedule ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV dye drier) and 2 W11506635 (Access valves)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Burnet, TX 78611
Vincent
Job Details: 07/07/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint unit is not cooling in the refrigerator compartment. Tested temperatures in FC -4? and RC 61?. I then tested unit in diagnostics and found evaporator motor not working. I removed the evap cover and found evaporator fan motor not working. Tested voltage and had good voltage. Office to order parts and reschedule when parts have arrived. No leaks where observed during service. ; ordrng 1 W11024089 (Evap motor)"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Bertram, TX 78605
Vincent
Job Details: 07/07/2022
"Arrived on site for washer, inspected unit and work area. I entered in diagnostics and had stored error codes F8E0 F8E2 F5E2. I then set unit in a diagnostics cycle and would not advance. I removed top for washer and unplugged water lines found calcium build up on the water valve hot side and found corrosion build up on the dispenser motor and harness connectors to dispenser motor melted. Will need to replace valve, upper harness and dispenser. No leaks where observed during service. ; ordrng 1 W11033849 (Upper harness) and 1 WPW10247306 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78745
Matthew
Job Details: 07/07/2022
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, valve, dryer and fittings. Upon charging unit found that lokring on suction line at compressor did not make a good seal. Lokring failed. Could not remove lokring and have sufficient line to add an additional lokring. Need to Reorder compressor, valve and fittings.Used 6-5 lokring from lokring set #2 for dryer to steel line loop. Ordering compressor and fittings. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Lokring6-5 (Lokring kit #2 replenish) and 1 Wpw10143759 (Dye dryer) and 1 W11504416 (8.5-6 fitting) and 1 W11504436 (6-1.8 fitting) and 1 W11506635 (Access valve) and 1 W11504415 (8.5-5 fitting) and 1 W11504431 (7-5 fitting)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA20EMBL
Near Austin, TX 78731
Paul
Job Details: 07/07/2022
"Arrived onsite for a refrigerator with the FC no cooling well. I found the FC temp only dropping to 13 degrees with the compressor running the entire time. I found all components working with the sealed system and the condenser coil clean. I inspected the evaporator and found it with a poor frost pattern. The compressor is not pumping correctly and needs to be replaced. Office to RS.; ordrng 1 W10309989 (Compressor) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404k (Access valve)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Salado, TX 76571
Tyler
Job Details: 07/07/2022
Arrived on site for range causing heat to escape and heat up knobs to the point customer cant touch knobs. Upon arrival heated oven to 350 and was able to verify knobs are to hot to touch after 30 minutes of run time due to failure in left side hinge in door. Called techline and spoke with Anthony sr#7734058130 was instructed to review Sp w11544031 regarding temperature threshold limits with customer but also was instructed directly by Techline to replace both door hinges due to failure on left side. Rescheduled customer for 07-14-22 to complete repairs with new hinges. ; ordrng 2 W11162113 (Hinges)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Salado, TX 76571
Tyler
Job Details: 07/07/2022
Arrived on site for refrigerator not cooling. Upon arrival found in plant and found both apartments at room temp found all fans running and compressor was overheating while dryer was completely cool to the touch found compressor and efficiently running and needs sealed system repair. office to reschedule once availability of parts is known; ordrng 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11515413 (Compressor) and 1 Cnote (Need coupler sizes ordered from sd quick pic photos)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Temple, TX 76502
Tyler
Job Details: 07/07/2022
Arrived on site refrigerator not cooling. Upon arrival confirm from plant and found freezer temps around 30 and RC terms around 50. After further inspection I found both fans running but entire frost pattern across evaporator coil was spotted from liner captube entry to suction line exit into liner. Called techline and spoke with Chris sr#7734055354. Document .5-.6 am draw and other symptoms. Confirmed compressor is inefficiently operating. Drier was room temp with no heat transference. Will need office to reschedule once availability of parts is known.; ordrng 1 R600kit (R600 kit) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11369198 (Compressor) and 1 Needstandardcouplersorderedforr600repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Temple, TX 76502
Tyler
Job Details: 07/07/2022
"Arrived on site for refrigerator not freezing or making ice. Upon arrival confirmed bucket was empty but ice maker could cycle through harvest test. Found amp draw @0.6, both fans running. Compressor was overheating but drier was cool(room temp). Found frost pattern(little to none) on evap coil not even across. Called techline and spoke with Leon sr#7734054187. Documented findings and found inefficient compressor. Will need office to reschedule once availability of parts are known. ; ordrng 1 W10253005 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 876765 (Tube kit)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Briarcliff, TX 78738
Scott
Job Details: 07/07/2022
"Arrived on site for no power to oven . Found UI only responding to commands to lower oven ,no display to upper UI. Did power reset UI is now lighting up fully . All connections are good and no error codes . Ran preheat all checked normal. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Briarcliff, TX 78738
Scott
Job Details: 07/07/2022
Arrived on site for dishwasher stopping halfway thru heavy cycle only . Ran diagnostics and got stuck keypad error code . Wash test checked normal. Replaced UI and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Briarcliff, TX 78669
Scott
Job Details: 07/07/2022
"Arrived on site for lid issues . Found lid broken at left side hinge . Replaced lid , ran diagnostics all checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78734
Scott
Job Details: 07/07/2022
Arrived on site for item freezing in fresh food . Found upper dampener door sticking open . Replaced and tested dampener . All checked normal . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Buda, TX 78610
Kevin
Job Details: 07/07/2022
Arrived on site inspected refrigerator and found a large vertical dent 2/3 down the center rear of the refrigerator. Another service provider has already been on site and corrected a leaking water line. took pic of damage and reported to techline 7734058308. This time damage is not causing any negative affects with refrigerator operation. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West, TX 76691
Jonathan M
Job Details: 07/07/2022
Arrived on site for a dryer that is making loud sounds during operation. And inspected unit and work area. Did confirm the customers complaint and disassemble the unit. Found a piece of a coat hanger stuck in the blower wheel as well as one of the rollers have gone bad causing it to squeak. Remove the debris from the blower wheel housing and replace the roller. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Georgetown, TX 78626
Gerry C
Job Details: 07/07/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed wash plate and installed the replacement. I calibrated the unit and tested within automatic test mode. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVB00
Near Cedar Park, TX 78613
Paul
Job Details: 07/07/2022
Arrived onsite for a refrigerator with water trickling out of the FC and frosting up. I found water leaking from the ice door that had been replaced and frost building up around the bottom of the ice bin because of the door not sealing. I found the white bracket that was installed previously warped so I replaced the ice door kit again. I tested the ice door with water and found it still leaking at the bottom. I could push in on it and it would seal but it would not seal by itself with the new spring. Upon further inspection I found the outer part of the door at the top of the chute warped causing the ice door to bind at the top and not seal correctly at the bottom. The entire freezer door would need to be replaced to correct the issue
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Austin, TX 78717
Paul
Job Details: 07/07/2022
Arrived onsite for a washer that only fills and then it just hums and does nothing. I ran multiple diagnostic test and found the washer would agitate and spin but when I ran the hot and cold water valve test I found the hot water valve not filling the tub. I shut off the wall valves and removed the hoses and water came out of both hoses. I energized the hot valve coil and could not blow thru the valve. I replaced the valve made sure the hoses were clean. I tested the unit and found no hot water still. I removed the hose from the wall valve and turned the hot water wall valve on and no water is coming out of the valve. The customer has hot water at the kitchen sink and the bathroom. I explained this to the lady at the front desk and told her either the building line to the washer has restricted or the wall valve is defective.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Paul
Job Details: 07/07/2022
Arrived onsite for a oven displaying an F2E1 error to replace previous diagnosed parts. I found they moved the range out and installed a new one. The new ranges serial number is RA2912021. I found out the range had been moved to unit 5058 but after arriving the unit was occupied and the tenant said it wasnt his range. I checked with maintenance again and found out it had been moved to 5085. I replaced the main control and tested the range. All functions are working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78739
Kevin
Job Details: 07/07/2022
"Arrived on site and disassemble dryer and replace the motor pulley, after reassembling dryer it is working properly now
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Austin, TX 78739
Kevin
Job Details: 07/07/2022
"Arrived on site and replaced LED strip and freezer LED module and all interior lighting is now on,
We serviced a
KENMORE WASHER
Model 110.2513241
Near Austin, TX 78739
Kevin
Job Details: 07/07/2022
"Arrived on site and found motor belt is off and pulley on motor is broken. Replaced motor, after replacement confirm correct operation by running an automatic test cycle. Washer is now operating normally, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS2
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/07/2022
"Arrived on site and inspected dishwasher and found it filled properly and Wash motor is running. Found spray arms are not spinning properly because they are clogged with debris. Was able to remove some debris but not all. Also found No high drain loop and not enough slack due to installation location distance to make one. Dishwasher will need a drain hose extension, and new upper and lower spray arms.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/07/2022
"Arrived on site and found refrigerator display is showing -10? in freezer and temp alarm is blinking and fresh food is showing 49? and blinking. Reset temp alarm and it is now showing 37? and -10? in freezer. Temperature read on thermal couple is -10 in freezer and 41? in fresh food section. A few minutes after resetting temp alarm compressor stopped running and freezer is showing 0?. Refrigerator has been technically cooling properly since call back was made. Inspected evaporator and found some ice around evaporator fan but nothing else strange. Customer said they heard a clicking noise coming from compressor area but that stopped on its own. Spoke with SW, refrigerator is not having any issues at this time. Cleared ice around evaporator fan with steamer.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.
We serviced a
GE OVEN
Model JT952S0K4SS
Near Austin, TX 78737
Justin
Job Details: 07/07/2022
"Arrived on site to install previously diagnosed parts. I installed the sensor, console, and control. I also ohmd out the thermostats and found them good. I then tested the unit and preheat both ovens to 350?F. I found the unit now working as designed. Call complete."
We serviced a
KITCHENAID RANGE
Model KGRS807SSS02
Near Austin, TX 78705
Kimo
Job Details: 07/07/2022
"Arrived on site to inspect a range with a broken igniter on left front burner. Upon inspection I found left front igniter broken. Upon closer inspection I found that the screws holding the burners to the cooktop were rusted to badly to remove, keeping me from gaining access to the spark igniter to replace it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found both ice box modules, all three waterbox modules, and the FC section module not working. I tested all modules and found they are all bad.mi removed and replaced the modules and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEW6
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where the floors have began to ripple from the water leak (photo). I inspected the FC section and found a large slab of ice on the bottom of the FC section. I pulled the unit out and inspected the dr tube and found it to be the original duck bill type tube. Per service pointer #W10632338, a P trap designed drain tube needs to be installed and the part is covered 100%. I removed the ice from the FC section and removed and replaced the drain tube and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a noise when dispensing water and they demonstrated. I found that the dual water valve is making a valve chatter and explained to the customer mahout the water pressure causing the issue. Due to the vast amount of construction in their area, I advised that their water pressure is whats causing the noise. Customer thought there was an issue with the unit. Customer did not want any parts replaced at this time. Made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect venthood filter locks not working. Upon further inspection, I found both filter latches had jumped off track and were not securing the filters in place. I reattached and adjusted the latches and tested and unit is operating as designed. Job completed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator door handle that wont stay secured. Upon further inspection, I found the FC door handle taped to the FC door (photo). I found the screw that tightens the handle to the bolt was loose. Removed the door handle and reattached and tightened the screw and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.477917
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F30-dispenser. The customer advised that they washed approximately 6 loads and on the last load, the detergent spilled onto the unit and during the wash the unit showed the error code and it wasnt getting any water. I removed the top and continued with testing and found the dispenser motor not operating. Tested the motor and it is open. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site for dishwasher not receiving water. I put the unit into diagnostic and found the valve humming. I verified water to the valve. I replaced the valve and retested the unit. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Kimo
Job Details: 07/07/2022
Arrived onsite for refrigerator with a light that is not working. Upon inspection I found that the door switch had broken. I replaced the switch and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78724
Kimo
Job Details: 07/07/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found ice buildup on evap causing air flow issues from freezer to refrigerator sections. I removed the ice and tested the thermistor and found that it showed out of rang. I replaced the thermistor and leveled the unit as it was not leaving upon delivery. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, TX 78737
Justin
Job Details: 07/07/2022
"Arrived on site for a dishwasher with no power. Upon arrival I found the unit hardwired, and the customer was unaware they had a light switch to turn the dishwasher on and off. I flipped the switch and the unit booted right up. I then put the unit into diagnostics mode and ran a diagnostics cycle. I found the unit running as designed with no leaks at the time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Austin, TX 78738
Justin
Job Details: 07/07/2022
Arrived on site to install previously diagnosed parts. I installed the console and then tested the unit. I found it working as designed. I then let the customer connect to WiFi and found it connected. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Briarcliff, TX 78669
Justin
Job Details: 07/07/2022
Arrived on site for a refrigerator with slow water dispensing and slow ice production. I tested the unit and found the water had a slow stream. I bypassed the filter and found the water began dispensing as designed indicating a possibly bad filter. I installed the new filter and the unit began working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bee Cave, TX 78738
Justin
Job Details: 07/07/2022
Arrived on site to install previously diagnosed parts. I installed the new actuator and then calibrated the unit. I then manually activated spin/agitate and found the unit working as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Austin, TX 78738
Justin
Job Details: 07/07/2022
Arrived on site for an ice maker with a screw that fell off the hinge. Upon further inspection ai found the spacer and screw came loose from the door bin. I put it back on and the unit was now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Georgetown, TX 78626
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and that screen on outside of home is too fine and may clog repeatedly causing failure to unit and fire hazard issue. Unit not to be ran until venting issue is resolved.
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Pflugerville, TX 78660
Cliff
Job Details: 07/07/2022
"Arrived on site to diagnose a range that is not baking. Found items in storage drawer were contacting ignitor wiring, and preventing burner ignition. Removed items and tested unit. Found all is functioning properly at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker tray warped and not connected to motor. Replaced icemaker and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a refrigerator with light not working. Found failed door switches and replaced both fc and rc switches. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRTW2
Near Taylor, TX 76574
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose an ice machine that is slow to produce. Found unit fully operational and ice cubes produced weren't abnormal. Changes run settings in unit to timed mode to increase production.
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DP01
Near Georgetown, TX 78628
Gerry C
Job Details: 07/07/2022
Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and tested. The unit operated as designed and did not generate any additional errors. Operational test good.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Smithville, TX 78957
Joe Z
Job Details: 07/07/2022
"Arrived on site to install previously diagnosed parts. Installed guide assembly , upper spray arm, and shaft nozzle. Test unit and unit is operating as designed. No leaks present at this time.job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/07/2022
Arrived on site for a refrigerator that is not cooling properly and has a broken shelf. Inspected unit and work area. Confirm the customers complaint but found the refrigerator and freezer at proper temperatures. Found no evidence of any defrost issue. Found in the freezer sitting at 2?F and the refrigerator sitting at 37?F. Customer advised that they may have left the door open for an extended period of time causing the issue. Did check and verify that the shelf was broken. Spoke to claims and was advised that shelving is not included as part of their warranty. The customer will just deal with it for now and does not want a replacement. Call complete.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
Washer walking during operation. During inspection found the shipping bolts were still installed and I removed them. I tested within service test mode and the unit operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
"Arrived to perform Technical Service Pointer #: W11540964, Special Project code S17304. I removed and replaced the heating element with the copper colored washers and noted corrosion was taking place. I tested the unit per the TSP instructions and there were no leaks observed. I verified heating as well. Leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/07/2022
"Service test 28 shows 33 degrees, service test 29 shows 7 degrees, test 3 shows 29 degrees. Customers digital thermometer is reading 56? there is no food items in the fresh food section to take a reading from. Spoke with techline and they said cavity thermistor may be out of range. No other recommendations given 7734049684. Temperatures found on Tests may be due to icing around evaporator. Recommended that homeowner defrost refrigerator for 48 hours and then allow it another 24 hours to cool. If this corrects experience no further repair is needed. If customer continues to have experience order fresh food evaporator cover, and bring back high-voltage control board"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Taylor, TX 76574
Cliff
Job Details: 07/07/2022
"Arrived on site to replace previously ordered parts for washer. Replaced tub, basket, gearcase, slider, rotor, drain filter, and screw. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM
Near Elgin, TX 78621
Joe Z
Job Details: 07/07/2022
Arrived onsite for Fridge door damaged. Upon arrival found the RC door was dented. Replaced door. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near New Braunfels, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to replace previously diagnosed recirculating pump, replaced parts, tested unit unit now running as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to replace per tech line, ice box fan, rc fan evap harness, fc evap fan was replaced on previous visit, also replaced power supply board and led control as precautionary, powered on unit, evaporator developed a good frost pattern, advised customer to monitor unit and if issue persists, call warranty, at this time the unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for soda pods not dissolving, tested unit found customer just completed cycle and the unit is running as designed, customer stated that one time she noticed that pod was not dissolved, advised customer to make the dispenser door is not restricted and not closed under tension to prevent this from happening, advised customer to monitor and if it is a constant issue to call us back, at this time the unit is running properly, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near New Braunfels, TX 78130
Andrey
Job Details: 07/07/2022
"Arrived on site to replace previously diagnosed FR and FL infinite switches, replaced parts, tested unit,unit now running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Seguin, TX 78155
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for unit not running properly, tested unit found motor just buzzing in agitation,found capacitor leaking oil, replaced capacitor, test unit unit now running as designed, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Seguin, TX 78155
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker is off, put ice maker on, ran diagnostics cycle ice maker is running correctly and filling with water as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Austin, TX 78744
Matthew
Job Details: 07/07/2022
Arrived onsite to replace previously diagnosed parts. Replaced faulty blower wheel. Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78719
Matthew
Job Details: 07/07/2022
"Arrived onsite for washer not progressing through cycle. Upon arrival put unit in diagnostics and found stored error code F5E1,F5E3. Failed latch . Ran latch test and failed. Replaced latch and tested. Unit now functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78744
Matthew
Job Details: 07/07/2022
Arrived onsite for refrigerator making noise. Upon arrival unit not making noise. Ran test and found vibrating coming from compressor compartment. Noticed unit was not leveled. Raised front wheels and noise stopped. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
"Arrived to instal previously diagnosed and ordered parts. I performed the steps in the Technical Service Pointer #: W11092686 Rev. G, S16360. and noted excessive ice and frost at the back of the ice maker housing. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Killeen, TX 76543
Tyler
Job Details: 07/07/2022
Arrived on site for washer not starting. Upon arrival I entered diagnostics and found f7e5 error. Upon further testing I found optical sensor in actuator failing. Replaced actuator the. Reassembled and tested unit. Found unit functioning as designed with no leaks. Call complete