Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Map of New Braunfels, TX

Great service




Review of Appliance Express

Great service


Map of Hutto, TX

Great oveall




Review of Appliance Express

Great


Map of Florence, TX

Customer




Review of Appliance Express

Seamless system for repairs and service!


Map of Horseshoe Bay, TX

Jeri




Review of Appliance Express

The service was scheduled promptly. The repairman arrived on time. The repair was excellent. I have nothing but good things to say and would definitely recommend this company. The cost was covered by warranty so I cannot address that.


Map of Hewitt, TX

Quick and expert service




Review of Appliance Express


Map of Austin, TX

good service




Review of Appliance Express

Brand new refrigerator with two service calls. Whirlpool should be better than that


Map of Liberty Hill, TX

Great service




Review of Appliance Express

We were happy with the service we received from Thomas at Appliance Express. Dishwasher works great so far


Map of Austin, TX

A Repairman with Persistence




Review of Appliance Express

I recently called American Home Shield for service on a problem with my stacked washing machine. The first company that picked up the ticket arrived with the replacement part in hand, but wouldn't try the repair because the tech said he needed 2 technicians to lift the dryer off the top first. However, when Joseph Cordell, the repairman for Appliance Express arrived, he laid out his tools and straight to work on installing the new door gasket on my washer. He stayed for almost 4 hours to repair the washer, and due to his persistence it's working! I really appreciated the extra effort he showed.


Map of Brenham, TX

Steve was great and on time.




Review of Appliance Express


Map of Austin, TX

Robert




Review of Appliance Express

Poor Response Time and Analysis


Great Service.




Review of Appliance Express

Explained everything.


Wonderful service




Review of Appliance Express

Luis was extremely helpful, professional and knowledgeable. I couldn't have asked for a better technician.


If it aint broke, don:t fix it!




Review of Appliance Express

Replaced the whole ice maker unit but it was not the problem. Never tested to see why the water was not getting to the ice maker!


Fast and resonable




Review of Appliance Express

Came prepared bringing the part he thought might need instead of diagnosing the issue then having to go get the part. Smart. Adjusted fridge to a noise I never even noticed.


The repairman was timely, knowledgeable and patient




Review of Appliance Express

I will use Appliance Express again when my stove needs to be repaired.


Superb experience




Review of Appliance Express

Excellent. Jerry is in the TOP 10 of professional service technicians I have encountered in my career(to put this in perspective, at one time, I led over 2000 technicians in the Maytag All Brand Service program prior to Whirlpool purchasing Maytag and selling the program to Sears. He is a keeper and an asset to your business.


Good techs & lying office staff




Review of Appliance Express

When I first received call from Appliance Express, they said they will fix the dryer issue I have. I asked how many appoints will be needed and they said just one. They told me that their technicians will arrive at my house with all parts and leave only after it is fixed. Guess what? When the technician came, he did not have all parts - he had to change side panel and drum and he said that they never carry those even in their warehouse. They need to order parts. It took then more than 1 week before they called to set up second appointment, they said they will call me and let me know when parts arrive but tentatively will schedule appointment. Guess what, they never called to let me know when parts arrived, just showed up at house, The technicians seems to know their job and got replaced the damaged parts. They did a good job, but the office staff seems to be very incompetent. I had also asked the office staff to provide me with 30 to 60 min heads up call as then I can plan to reach house on time, they said yes they will. However, tech always showed up 10 mins after the call.


Great service




Review of Appliance Express


Some scheduling issues, but overall good service!




Review of Appliance Express

At the first appointment, the technician said he needed additional parts and had to reschedule For another day. On the day of the second appointment I received a call to reschedule, because the technician had called out sick. Unfortunately, I had already made arrangements to be home for the day by that point, but I had to reschedule for a week later. The third and final appointment resolved the issue - and the technician was very friendly and professional.


Great Service




Review of Appliance Express

Cliff was on time for my appointment and did a thorough job. He listened to my situation and explained what was going on. He was very knowledgeable, respectful, and courteous.


Excellent service.




Review of Appliance Express

Luis called as he was running ahead of schedule. Came early, quickly resolved issues. Answered some questions about other issues. Good experience.


Stove Repair




Review of Appliance Express

Quick repair. Arthur knew that the problem was and was able to fix it same da. 🙂


Great service




Review of Appliance Express

Excellent service


Great service!




Review of Appliance Express

Gerry was great. He fixed multiple issues with our refrigerator and was thorough in explaining everything he was doing.


great service experience




Review of Appliance Express


Icemaker Support




Review of Appliance Express

Fabulous technician doing an excellent, professional diagnosis and providing solution. Gerry was great!


Great customer service, but poor outcome.




Review of Appliance Express

Both technicians were very nice but super upset because it still isn’t fixed and working.


Great service




Review of Appliance Express

Great experience


Great Service




Review of Appliance Express

They were assigned by AHS after another company messed up our Range Hood and called it unrepairable. Appliance Express took over and fixed it.


Diego




Review of Appliance Express


Excellent service!




Review of Appliance Express

Tyler did a fantastic job!


Service call




Review of Appliance Express

Exceptional service


Karamaljuboori




Review of Appliance Express

Good service professional


Great Service




Review of Appliance Express


Great service, very knowledgeable




Review of Appliance Express


Freezer icing




Review of Appliance Express

Did a great job.


Very informative




Review of Appliance Express


Great Customer Service




Review of Appliance Express


Great Service




Review of Appliance Express


Thanks!




Review of Appliance Express


Not fixed`




Review of Appliance Express

This is the second time I've had someone out to fix this issue of an intermittent and annoying squeak that comes from my new dryer. The problem has not been resolved. I've even provided playback on a video I took documenting the issue to the technician.


Great service technician




Review of Appliance Express


Awesome!




Review of Appliance Express


Problem not fix




Review of Appliance Express

Unfortunately the problem with my fridge wasn't fixed. The guy tried, but the vibranting sound is still a problem.


service as promised




Review of Appliance Express

we are appreciative of the professional service delivered to us on our Whirlpool refrigerator by Diego Gomez.


Great




Review of Appliance Express


Review - Thomas Lott




Review of Appliance Express

Service for recurring microwave failure was good (and professionally conducted). Microwave is functioning again but has failed three times previously due to an unknown root cause - hoping for a permanent fix this time.


Great Timely and Honest Service




Review of Appliance Express


Great service, but my ice maker is still not making ice




Review of Appliance Express


Exceptional service




Review of Appliance Express

Tec showed up ahead of schedule. Very knowledgeable, professional and courteous. Fixed the problem!! Great job!!


warranty service




Review of Appliance Express

great service


Jen




Review of Appliance Express

He was quick, on time, and clean


Great job!!




Review of Appliance Express

The repairman was very nice and got the job done quickly. I was very happy.


ABSOLUTELY WONDERFUL




Review of Appliance Express


Great Service




Review of Appliance Express

Good thorough service with a smile.


James




Review of Appliance Express


Very pleased




Review of Appliance Express

Cliff was very courteous and thoughtful. Also very professional thanks


Great Service




Review of Appliance Express


Helen




Review of Appliance Express

Great service


Great Service




Review of Appliance Express


Excellent professional service




Review of Appliance Express

Excellent customer service and very knowledgeable.


Hoit




Review of Appliance Express

Great employee!!!!!


great company




Review of Appliance Express

We have used Appliance Express several times. They have always been courteous, on time, and fixed our problems.


Fridge at Last!




Review of Appliance Express

They were early and replaced the compressor quickly. My refrigerator is running perfectly.


Great




Review of Appliance Express

Jonathan was professional and informative.


Great service




Review of Appliance Express

Scott fixed our problem and did so with a smile and great attitude! Nice to see a pro who is good at customer service!


Super Experience




Review of Appliance Express

This was by far the best experience I have had with service personnel since I moved back to Texas. Jonathan was extremely knowledgeable and friendly. What an asset to your company.


4th visit from company and the fridge still doesnt work




Review of Appliance Express

The repair work was not successful


Quality service




Review of Appliance Express

I was very pleased with the service; the employee who serviced the appliances was neat, presentable, considerate, and very knowledgeable, (This may not be a PC statement about appearance, but it registered with me, "represents dependable service"). One of the first things he did was to cover his shoes before entering the house. This was the first time in my many years a service repair person has been that considerate. I was pleased with the results when I later used the equipment. I have both a Maytag washer and dryer which required service and the service employee was knowledgeable on both products. I had dreaded to call for service because of poor results from other products. I would now recommend Maytag products.


Great Service!




Review of Appliance Express

Great Service! Lou was very professional and thorough!


Very helpful!




Review of Appliance Express


Great service




Review of Appliance Express

The technician is knowledgeable and polite. Good job keep it up!


Excellent Service




Review of Appliance Express


good service




Review of Appliance Express

very thorough, great communication, professional


Did a great job!




Review of Appliance Express

Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.


Zack




Review of Appliance Express

Great service very knowledgeable and professional.


Referred by home shield




Review of Appliance Express

Paul works fast and efficient.


Awesome! Leo was amazing!




Review of Appliance Express

I really hope something else breaks in my house so I can get Leo back. I have never had a more professional, friendly, kind, knowledgeable and patient technician. He was amazing.


Great service. Great technicians




Review of Appliance Express

Technicians knowledgeable & helpful. Office staff & follow up very efficient. Timely service.


Great, friendly service!




Review of Appliance Express

Leo was friendly, polite and was more than happy to educate me on why I had my double oven issue and how to correct it should it happen again. I truly appreciated getting that information!! Great technician.


Still leaking in rear of icemaker.




Review of Appliance Express

Installed new icemaker but still leaking in rear.


great technician, fast worker, superb results.




Review of Appliance Express

this was best repair we have ever had - Super!


Service you can depend on.




Review of Appliance Express


AWESOME




Review of Appliance Express

Fantasitic job!!!


Ice Maker Replaced




Review of Appliance Express

No cost warranty replacement


Tyler Bare was very polite and excellent at explaining everything to me.




Review of Appliance Express

I was very pleased with my service call and would welcome Tyler back for future problems that may occur.


Great experience




Review of Appliance Express

Our ice maker stopped Working for a few days and the refrigerator is actually brand new so we called them out to take a look at it. But in the few days between my call and the service day the freezer started making ice again and when they got here they said that they checked everything and it was all working well and sometimes they have seen the freezers stop for a few days fix themselves and then not have any problems again so all in all good experience with a super friendly tech!


Great service!




Review of Appliance Express

They came out when they said they would and worked quickly! Very helpful and knowledgeable


Good job,but . . .




Review of Appliance Express

Our dishwasher door has broken numerous times. Each time AE repairs it, but we believe there is some design defect. It is NOT user error. We are two mature adults who exclusively use it. We have owned many dishwashers and never had problems. Ever. So the conclusion we are making an error is wrong. Your repairman agreed.


Great Service and Fast Fix!




Review of Appliance Express


Great service!!




Review of Appliance Express


Great service




Review of Appliance Express

Professional


Terrific Service




Review of Appliance Express

Several needed repairs were made to my refrigerator and dryer. They included some discovered when he was here. They even found parts for my 35 year old dryer. All the parts were ordered and the service performed perfectly. Very happy with Appliance Express.


Great customer service




Review of Appliance Express


Happy Customer




Review of Appliance Express


Excellent Service




Review of Appliance Express

Knowledgeable, courteous, and fixed the problem with the oven.


superintendent




Review of Appliance Express


Great Service




Review of Appliance Express

Joe was very professional and went above and beyond for me.


Top Notch




Review of Appliance Express

Showed up on time, was personable and did his job while explaining what he was doing.


Very great service




Review of Appliance Express


Customer




Review of Appliance Express

Very good service. Very knowlegeable service employee. Answered questions, patient had work in very tight utility closet in this apartment. Would highly recommend yout company.


Great Service




Review of Appliance Express


Nice but really not helpful




Review of Appliance Express

I did not feel like I was heard. I explained the issue with the washer but since the codes didn’t reveal anything, then he didn’t work on it. I realize that he was doing his job but felt that he put the washer results over what I experienced. Overall he was friendly but didn’t put forth effort or express interest in really hearing what I know happened.


Great service




Review of Appliance Express


Great Service by a Real Pro




Review of Appliance Express


Great service




Review of Appliance Express

Luis was very thorough in explaining what needed to be done and he finished in a timely manner.


Dishwasher repair went great




Review of Appliance Express

I couldn't figure out the problem, but Lou discovered the problem and fixed it, plus a bit extra. No substitute for experience.


Outstanding service




Review of Appliance Express

Very congenial and knowledgeable. He is an outstanding representative of your company.


Great Service




Review of Appliance Express

My problem was fixed right away. I was very happy.


Awesome! Thank you!




Review of Appliance Express

Great experience. Thank you!


Dorothy




Review of Appliance Express


Good job




Review of Appliance Express

Great


Service man appeared to know what he was doing




Review of Appliance Express

He was pleasant and fixed problem right away.


Awesome




Review of Appliance Express


Brandon's Service




Review of Appliance Express

Brandon quickly identified and corrected the problem.


Knew what he was doing.




Review of Appliance Express

Came with the parts needed . Went right to work. Fixed it likety split.Cleaned up. I said thank you.Service under extended warranty. Slick as that!


Jared




Review of Appliance Express

Good service


Fast and prompt service.




Review of Appliance Express


Great service




Review of Appliance Express

Tyler did warranty repair on our brand new stove. Excellent work and quick response.


Great Service




Review of Appliance Express


Great job!




Review of Appliance Express

Tyler provided a great customer interaction and resolved the issue quickly!


Amazing service




Review of Appliance Express

James drove 35 miles to fix our dryer. He called when he was close, then shook my hand and introduced himself right away when he arrived. He fixed the dryer within the hour and was polite when he left. I'd use James again!


Great service




Review of Appliance Express


PapaJoe




Review of Appliance Express

Awesome!


Great. He was very professional. I will definitely call again




Review of Appliance Express


Great service, was a American Homeshield warranty.




Review of Appliance Express

Very polite,just wish they were closer since I live about 45 miles away and they only come this way once a week. Other than that great experience.


Great Service




Review of Appliance Express

Excellent communication!


Refrigerator problems




Review of Appliance Express

When they fail to cool, not very useful but the guys at Appliance Express have worked to get our Whirlpool up and cooling like a new one. Always courteous and friendly while here too. Thanks.


Awesome and so quick!




Review of Appliance Express


Fast and efficient service




Review of Appliance Express

My technician knew exactly where to look and fixed my washer in just minutes. Works great now.


Fast and effective




Review of Appliance Express

Appliance Express was able to get out to our build with same day service and complete the job in one trip, then On the next Monday we had an issue with a dishwasher in another home(we build a lot of them!) and Appliance Express was able to meet our time crunch needs to we could close on this home and make one more happy customer! It's pretty cool seeing a build, turn into a house, then in a day become someone's home, and Appliance Express helps us out with that along the way!


dryer stopped




Review of Appliance Express

Very nice young man. Fixed the dryer


Awesome and Great customer service




Review of Appliance Express


Great service




Review of Appliance Express

Our serval was friendly, courteous, knowledgeable, and prompt.


Needs Improvement




Review of Appliance Express

We had a warranty service call. First Whirlpool was directly contacted, then Whirlpool contracts the work to Appliance Express. Appliance Express does not honor the Whirlpool scheduling service. Originally we we told that a tech would be here between 12noon and 4pm. We were no showed this appointment and had a missed you flyer stating 5pm. When we called to reschedule we were told that whatever Whirlpool quotes us regarding time frame, Appliance Express always schedules it at a different time. All and all, once we scheduled with Appliance Express directly, they were on time.


Great service




Review of Appliance Express

Great interaction with the residents , making resident feel like he is part of the maintenance team .


early, friendly and knowledgeable




Review of Appliance Express

Steve arrived early which was great and assessed the problem and found an issue and corrected it.


very good service




Review of Appliance Express


Great service!




Review of Appliance Express

Our service tech was very friendly and knowledgeable. Called ahead of time with arrival estimate. Overall great experience.


Why Can't Every Comapny Be As Good As Appliance Express




Review of Appliance Express

The three technicians that have visited our home in these past two years are outstanding in every respect, attentive to every detail and resolved the issues in a totally professional manner. Quite frankly we use our experiences with Appliance Express as the benchmark for any repair personal that assist in any repairs that our home needs.Sadly not one other experience has even remotely come close to our experiences with Appliance Express


Excellent service




Review of Appliance Express

Appliance Express did a great job. The technician showed up on time and did the work needed to repair 2 of my appliances. He had the necessary parts on hand, he was professional, and my appliances are now working. This was warranty work. I would definitely use Appliance Express again.


Great customer service




Review of Appliance Express

Leo provided prompt, professional and knowledgeable customer service.


David




Review of Appliance Express

Great service and tech


Great service!




Review of Appliance Express


excellent service




Review of Appliance Express

Robert is a great service person and very organized.


very good service




Review of Appliance Express


Always great service




Review of Appliance Express

I've used these guys a few times in the past 3 years. I got a different technician every time, but they are all great! Very knowledgeable, courteous, honest, and helpful. I will definitely use them again and recommend to others


Prompt and friendly. Very honest about service needs.




Review of Appliance Express


Dishwasher repair- excellent job .




Review of Appliance Express


Mike




Review of Appliance Express


Excellent




Review of Appliance Express


Larry




Review of Appliance Express

Great job recommend this repair company to anyone that need appariante repair done


Great service




Review of Appliance Express

The technicians greeted when entered and did their job efficiently


Carol




Review of Appliance Express

Great job


Great service!!!




Review of Appliance Express

Tyler arrived promptly and was super nice. He was very knowledgeable and completed the work promptly. Would recommend to anyone needing help with their appliance!!!


knowledgeable, patient, thorough




Review of Appliance Express

We had a strange noise in our new Whirlpool fridge. We played an audio recording for Luis. He calmly said “I know what the problem is” and proceeded to fix it. Since this is a new fridge he then asked if there were any features we would like him to demonstrate or explain. He was very patient with all our questions. We also noted how organized he was with his tool kit (not haphazard and strewn about). Very professional.


Good service




Review of Appliance Express

Steve did a Good job. Was good at explaining the problem & worked at fixing it. Hopefully it is going to work as expected.


Microwave




Review of Appliance Express


Great Service




Review of Appliance Express

Service was good. Had neighbor here to meet serviceman. We have American Home Shield , so don't know the total cost of repair, but paid a $75.00 fee each time microwave was repaired.


Service was fast....




Review of Appliance Express

Over the experience with APpliance Express was "good". However, I have a few concerns. The name on the receipt was incorrect as well as on this survey. I called and spoke to a representative and shared this feedback and she assured me that she would correct it. Also, Gerry and a gentleman in training replaced a part on the refrigerator. I was comfortable with the price. He assured me that this would correct the problem. About 2 hours after the service person left, I walked into the kitchen and water was on the floor in from of the refrigerator and on the side. I mopped the floor and didn't see any other signs of water that night nor the morning after the repair. However, I called AE and spoke to a representative and explained what happened and asked if the serive person could be notified of the situation. She assured me that she would contact the service person and call me back shortly. I did not receive a followup call that day at all. Not even a staus call of any sort. I did see a missed call the next day mid day to early after noon asking me to return the call to schedule a serive call. I was out of the area so I have not retured the call. To me this was not a good customer experience at all and a bit frustrating. I'm also hoping that the issue has truley been corrected with my refrigerator as Gerry assured me.


Great all-around




Review of Appliance Express


Jim




Review of Appliance Express

Very good service.Great person to work with.


Falconhrad




Review of Appliance Express

Great job.


Gordon




Review of Appliance Express

Diego was great! Skilled, pleasant and fast!


He didn't do anything but make a call. He left no follow up instructions Wasted time




Review of Appliance Express

Horrible, I feel I'm at square one. I don't know what the next step is and I have to call Home shield Monday PS I will not pay for his coming to my house!!!!!


great service




Review of Appliance Express


Great job




Review of Appliance Express


Good Service




Review of Appliance Express

Very professional. He gave me additional information concerning my refrigerator.


Pathetic




Review of Appliance Express

Well, this was the third time someone came out to “fix” the same washer and this was probably the least amount of effort I’ve ever seen someone putting into figuring out the real issue. I was told that the motor is rubbing on the water pan and that replacing or removing the water pan would resolve the issue. Well guess what? The washer still doesn’t wash after removing it from the water pan, there is plenty of room between the motor and floor (the motor doesn’t even get close to rubbing on the floor) and the washer still stops washing after 4 minutes, at which point it freezes and we eventually end up with an “LF” code. If you guys are not able to fix the same issue after 3 tries, maybe you should just shut down your operations and start doing something else for a living. I can’t express how bad you are at your job.


Pleasant & Painless!




Review of Appliance Express

Joseph was extremely nice and super knowledgeable! Fixed the issue with no problems.


Great service under extended warranty




Review of Appliance Express


Perfect service




Review of Appliance Express

Highly pleased


Great Service!




Review of Appliance Express

Technician was very friendly and knowledgeable. Problem was diagnosed promptly and the problem was resolve.


Warranty repair work done fast!




Review of Appliance Express


Great service




Review of Appliance Express

I was happy with the work and fast response


Dryer still not starting correctly. It takes several tries at pushing START button before it starts. Please send Robert back out to check it. Thank yo




Review of Appliance Express

Dryer still not starting correctly. It takes several tries at pushing START button before it starts. Please send Robert back out to check it. Thank you


Excellent Service




Review of Appliance Express

Can't rate cost as it was warranty


Lillian taylor




Review of Appliance Express

Lou gave me an informed step by step service.


Great service




Review of Appliance Express

Great service


Iris




Review of Appliance Express

Brandon was very nice and helpful and did a great job!


Efficient and effective




Review of Appliance Express

Job completed quickly and is working like a champ.


Great Service




Review of Appliance Express

Very pleasant and thorough


Great Service




Review of Appliance Express


Mrs




Review of Appliance Express

Thanks! for excellent service


Great service




Review of Appliance Express


survey




Review of Appliance Express

Cliff was very professional and helpful. He got the job done quickly. He also showed up on time.


Great service!




Review of Appliance Express

Derek was terrific. He diagnosed our problem and explained it to us clearly. We would gladly have him back again.


Quick diagnosis




Review of Appliance Express

Tyler arrived on time and knew what was wrong within a minute. He gave us suggestions as to a remedy which worked out great.


Great service




Review of Appliance Express

We were able to solve our problem.


Maytag dryer




Review of Appliance Express

He was very patient when showing that the problem was a dryer sheet snagged and covering the moisture sensors.


Great service




Review of Appliance Express

Great communication. We knew when they would be there and they were very punctual. Nice, respectful and very knowledgeable service tech.


Professional and courteous




Review of Appliance Express

Professional and friendly


Knowledgeable Service




Review of Appliance Express


Francine




Review of Appliance Express

Best Service Ever


Great Service




Review of Appliance Express

Great Service, two times in a row, not because I got lucky...these guys are truly professional, caring and awesome. I think it is the company culture.


Highly professional friendly service




Review of Appliance Express


Great Service




Review of Appliance Express

The service men were very efficient and answered all my questions. Would recommend your company to any one need this type of service.


Great Service




Review of Appliance Express


Fantastic Service!




Review of Appliance Express


Refrigerator repair




Review of Appliance Express

Service was excellent. Lou stayed longer to ensure the unit was defrosted. So thankful.


Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site and inspected refrigerator and found ice will not dispense even though motor is turning. Removed ice bucket and found small amount of ice buildup under bucket is lifting it off of the motor. After clearing ice it will now dispense. Recommended to customer that if this happens again freezer door should be inspected and any ice removed. Job complete

Near Roland Ln, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and found customer has a braided stainless steel Water line installed. Pressure regulator kit will only work with pex water lines. Will need to bring back 8212547RP per service pointer W11394954A to complete repair. Replaced missing name plate while on site; ordrng 1 8212547RP (tube-water)

Near Toulouse Dr, Austin, TX 78748
Noah D.

Noah D.

ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker for not producing ice or recirculating, installed full pump and sensor assembly, Tested all functions, recirculating pump worked and bubble was getting cold. Complete"

Near Sudberg St, Seguin, TX 78155
David  Z.

David Z.

COOKTOP IKEA ICI500XB01 "Arrived on site to diagnose induction cooktop with no power after a pop. Performs diagnostic and found power at the junction, but nothing coming out of the module. Tested fuses and fuses are good. Customer was telling me that it was intermittently making more noise and acting irregular until it died. Ordering new module to resolve..; ordrng 1 W10857230 (module)"

Near Mustang Chase, Austin, TX 78727
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher door issues.Confirmed the complaint and found the bushings springs and right side pad were defective and or missing.Replaced the missing and damaged parts.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete.Customer satisfied.

Near Buffalo Cave Rd, Andice, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS03 Arrived on site to replace damaged door. Verified door was damaged. Needing arm and bushing to complete job. Part#W11214480(arm) and part# WPW10128850(bushing) and will be bringing the door on next visit.. ; ordrng 1 W11214480 (ARM) and 1 WPW10128850 (BUSHING)

Near Angelina Valley Dr, Belterra, TX 78737
Robert J.

Robert J.

RANGE KITCHENAID KSEG950ESS0 "Arrived onsite to test unit for shorted key code. Customer notified me that key pad was not working. Replaced control, tested unit but key pad was not functioning. I noticed that key pad harness was creased cutting connection to the pad. Need to order harness and control board. Need authorization. ; ordrng 1 W11025616 (harns-wire) and 1 W11100515 (cntrl-elec)"

Near Fawn Meadow Dr, Dripping Springs, TX 78620
Noah D.

Noah D.

RANGE WHIRLPOOL WCG97US0HS00 "Arrived on site to inspect range and install conversion and check gas pressure, checked valves and orifice number found wrong NG orifice on all caps, need correct orifice for correct gas. Office to reschedule ; ordrng 3 W10151347 (NG ORIFICE )s and 1 W10151362 (NG ORIFICE ) and 1 W10652711 (NG ORIFICE ) and 1 W10672111 (NG ORIFICE )"

Near Roaring Falls, New Braunfels, TX 78132
Noah D.

Noah D.

COOKTOP JENN-AIR JGCP536WP02 "Arrived on site to inspect range for tripping breaker when vent fan and griddle are used, checked the breakers in house and found the range and vent hood on a 10kamp breaker, all appliances need at least a 15kamp breaker. Instructed customer, changed out all burner heads with correct LP conversion (Autho number with pop pic). Complete"

Near Tempranillo, New Braunfels, TX 78132
David S.

David S.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived in site for dishwasher no washing dishes. I entered diagnostics and found fault codes F6e4 float switch open, f7e1 no heat, f6e1 low/no water. I inspected the float switch and found no debris under the float. I inspected the switch it’s self and found it operating properly. I inspected the wiring and connectors to the valve and found 120v when the water valve is being called for, I found the connector not seated properly at first. I ran the unit through the diagnostics and found it filling with water, separating as it should, and the heater came on when called for. The unit is operating as designed no after leaks detected. Job complete"

Near Fall Creek Loop, Cedar Park, TX 78613
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite for ice maker low production. Upon inspection and after putting the unit into diagnostics. I tested the thermistors in the FC and RC I also tested the defrost heater in the RC and FC and all tested good. I then tested the thermistor in the ice maker and it showed a open thermistor when it should be closed. will need to order a new ice maker for repair. (W11115534) ice maker. Office to RS; ordrng 1 W11115534 (icemaker)

Near Waimea Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8620HC1 "Arrived on site and found console is unresponsive, replaced Console and this has no effect. Will need to bring back control board to correct issue.; ordrng 1 W11367342 (CONSOLE) and 1 W11387574 (CONTROL BOARD )"

Near York Bridge Cir, Austin, TX 78749
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found unit leaking from fill housing. Found nut that secures fill housing loose. Tightened nut and tested operation. Unit no longer leaking and all functions test good. Job complete

Near Pecan Ln, Cottonwood Shores, TX 78657
Eman J.

Eman J.

DRYER WHIRLPOOL WED4850HW Arrived onsite for dryer not drying. Tested system. Found thrmst fix faulty. Replaced part. Tested system. Everything works as designed. Job complete.

Near Cimaizon Dr, Austin, TX 78725
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not washing, found 4-3 error code, found failed wash motor, ordering sump assembly. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)"

Near Bella Toscana Ave, Lakeway, TX 78734
David S.

David S.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven doing a random factory reset. Called techline spoke with Adrian and got sr # 7728323071, I advised techline of the situation and they stated they are transferring me over to the connected appliance department. So they can verify the software version for this unit. I spoke connected services and they had us update the zip code to a nine digit zip code. Unit is operating as designed."

Near Humble Live Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived for rattling/humming vent hood. Tested unit found humming in low setting. Replaced motor tested no noise unit test good. Job complete.

Near Gunnison Ct, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM Arrived onsite to test unit. Customer noticed ice on back side of freezer and defrosted it before hand. Replaced evaporator cover on unit. Job complete

Near Oakwood Ln, Dripping Springs, TX 78620
Clif L.

Clif L.

DRYER MAYTAG MEDB766FW0 Arrived on site to diagnose a dryer that is not heating. Found failed heating element in the unit. Replaced element and tested unit. Found drivers fully functional at this time. Advised homeowner on fully clogged external venting and fire hazard danger. Recommended duct cleaning company and advise to not use unit til vent is cleaned

Near Cranston Dr, Round Rock, TX 78664
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GS6NHAXVK02 Arrived on site to install previously diagnosed door cams to resolve sticky door. Replaced both lower cams and retested. All is now working as designed. Call complete.

Near Buckthorn Dr, Austin, TX 78759
Lou S.

Lou S.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "Arrived on site for dishwasher no power. Upon further inspection, I found no power cord installed and advised that the power is separate No water leaks observed during service. Job completed."

Near Douglas Cove, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to replace upper adjusters. Replaced adjusters. Tested unit operation good. No leaks detected. Job complete.

Near Foxglove Ct, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR BOSCH B21CL80SNS/04 "Arrived on site for no cool. Found freezer not freezing completely warm,removed compressor cover heard some hissing noise,located some oil residue at tubing exiting liner to filter drier,gave small tug at tubing found leak inside of liner,due to location not repairable.

Near Fawn Run, Austin, TX 78735
Clif L.

Clif L.

WASHER KENMORE 110.475616 Arrived on site to diagnose a washer that is giving long drain error code. Tested unit and found no mechanical failures with unit at this time and pump fully functional. Advised homeowner about sudsing with water softener is causing unit to misregister water level. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Blue Monster Cove, Round Rock, TX 78664
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site to diagnose dishwasher that was not cleaning dishes. Spoke with customer who said unit isn’t cleaning hem at all but seems to run. Performed diagnostic cycle and found no errors. Ran unit and could hear wash motor barely working, no pressure. Replaced sump and motor and retested. Unit is now working as designed and fully spraying dishes. Call complete, no water leaks found."

Near Rio Vista Dr, Austin, TX 78726
Al R.

Al R.

DRYER KENMORE 110.850914 "Arrived to inspect Kenmore dryer not starting.Confirmed the complaint and checked power at the back of the unit and got the following readings L1/L2= 125L1/N= 125L2/N= 0Issues are with the out, not the dryer

Near Fountainwood Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site and inspected refrigerator found it is rattling during operation. Found rattling is coming from condenser touching lower rail underneath the refrigerator. Added sound pad from truck stock and vibration has stopped. No water leaks from connections at time of service, job complete"

Near Cypress Forest Dr, Kyle, TX 78640
Brandon C.

Brandon C.

WINE COOLER KITCHENAID KURG24LWBS21 "Arrived on site for customer complaint of unit not cooling, found defrost issue, found failed timer and bi metal. Ordering parts, ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10860146 (bimetl-def)"

Near Escavera Cove, Austin, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for ice maker not making as much ice as befor . Did find IM stalling in harvest . Replaced maker . No water leaks detected at time of service. Job complete

Near Joe Cole Ln, Smithville, TX 78957
Tyler  G.

Tyler G.

OVEN AMANA AER6303MFS2 Arrived on site for an range that wouldn’t bake or broil. Upon further inspection I found that the main harness assembly as well as the terminal block we’re both fried and burn the pieces at the bottom behind range. The bake element broil element both have full continuity and the thermostat is ohming at 1.1 as it should. We will need to return with main control, main harness, and terminal block for repairs. Upon leaving home, I left entire range unplugged and instructed tenant to leave it that way and not to use it until repairs are done for safety reasons.; ordrng 1 W11458879 (HARNESS-MAIN) and 1 WPW10245259 (block-term)"

Near Holly St, Georgetown, TX 78626
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not cycling upon inspection found it did not start cycle or know when to stop draining, upon inspection of control found the pressure hose attached to wrong nub. Fixed hose and tested. No problems found. Complete"

Near E Kingsbury St, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FFU20FC6AW5 Arrived on site to diagnose a freezer that is not always closing properly. Tested unit and found no mechanical failures or tears in gasket. Also found no evidence of air leaks in the unit. Advised homeowner of findings and that all is working properly at this time.

Near Wiltshire Dr, Hutto, TX 78634
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site and replaced all parts diagnosed on previous visit. After replacement dryer is no longer making noise and operating properly, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Tyler  G.

Tyler G.

RANGE MAYTAG MER6600FZ2 Arrived on site to install door latch and control parts for oven after installing the main control and the door latch motor I retest the oven out and everything is working flawlessly as designed. Call complete

Near N 6th St, Temple, TX 76501
Al R.

Al R.

COOKTOP KITCHENAID KGCC566RBL05

Near Kingfisher Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC4 "Arrived on site and found saved error codes for Inlet water temp, overload, long fill, found no water flow from cold water valve. After replacing valves ran test 51 and 52 and washer is now operating normally. No water leaks from connections at time of service, job complete"

Near Westlake Dr, Austin, TX 78746
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived to inspect unit temperatures since the last repair.Found the freezer temperature was hovering at 15 degrees.Called Whirlpool Tech line and spoke STEVE SR#7728315396Replace control. If problem continues after repair, replace the thermistor.I’m also ordering ice maker for no ice issues.Ran test and ice maker motor lost home position. Fan is functioning.Office to reschedule with customer for service appointment.Needs more work.; ordrng 1 W10764668 (ICE MAKER)"

Near Trail of the Flowers, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site for a refrigerator not cooling. Upon further inspection I found that the freezer had a defrost issue. After running diagnostics on the fridge I found that the thermistor in the freezer was short it out and not regulated properly when its going to defrost. I replace the thermistor and tested unit thoroughly and refrigerator is working as designed informed customer to give it 24 hours to fully stabilized the temperatures and needs to get to. Call complete

Near Yearwood Ln, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for refrigerator not cooling. Measured temperature in RC at 52°. Checked sealed system pressure and found restriction within sealed system. Called tech support and spoke with Steve. He confirmed failure. Will need to replace sealed system. Contacted service manager with issue (CS). Office to schedule appointment when ETA is available. Please allow 2 to 3 hours for repair. ; ordrng 1 8201675 (compressor) and 1 SEALSYSTEMTECH (PLEASE ALLOW 2 TO 3 HOURS FOR REPAIR) and 1 SEENOTE (OFFICE TO SCH) and 1 W11116006 (EVAP) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10608485 (EVAPORATOR )

Near Trail of the Flowers, Georgetown, TX 78633
Richard P.

Richard P.

WASHER GE GUD27ESPM1DG Arrived onsite for the washer not working properly. During testing found that the lid lock was broken causing the issue. Replaced lid lock and washer tested good and no leaks detected complete.

Near Kingsway Dr, Wimberley, TX 78676
Al R.

Al R.

WASHER MAYTAG MVWB765FW4 Arrived to inspect washer leaking from valves.Confirmed the complaint and found the housing to be defective.Removed and replaced it.Reassembled and unit tested as designed without leaking.Customer satisfied.Job complete

Near Casa Loma Cir, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 Arrived to inspect food freezing in the refrigerator compartment.Confirmed the complaint and called Whirlpool Tech line and spoke with LEON at Whirlpool Tech SR#7728316959Leon walked me through several test and diagnostics test showed the diffuser door was stuck open.Removed and replaced it.Reassembled and unit tested as designed.Customer told to wait 24 hours for the unit to reach optimal temperatures.All water lines were dry at the time of service.Job complete

Near Sandpiper Cove, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for clicking sound. Found bad sump and motor causing clicking sound. Ordered part # W10805015 sump and motor. Office to reschedule. ; ordrng 1 W10805015 (SUMP AND MOTOR)

Near Bayberry Cir, Mustang Ridge, TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED8900BW0 Arrived on site to replace switch. Found unit also needs new motor. Need to order a new motor WPW10448896.. ; ordrng 1 WPW10448896 (motor-drve)

Near Avendale Dr, Bee Cave, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose a refrigerator that is not defrosting. Found main control and thermistor not communicating properly. Thermistor, main control, and freezer wiring harness will all need to be replaced to complete repairs. CL only.; ordrng 1 CLONLY (CL ONLY) and 1 W11212392 (CONTROL)"

Near Borromeo Ave, Pflugerville, TX 78660
Kayman B.

Kayman B.

OVEN WHIRLPOOL AFAGDJDJSVD Arrived onsite for oven putting off gas smell while in use. Upon inspection I found the unit working as designed. Customer stated that they often use the cook top before and during the times they use the oven. The ovens cooling fan is located close to the underside of the cook top. When the cooling fan kicks on it pulls air from right under the cook top the residual gas from using the cooktop is feeding into that fan creating that smell of gas from the electric oven. Job complete.

Near Borromeo Ave, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer with error codes and not cycling properly. Tested and inspected unit and found failed drain pump, gearcase and suspension. Ordering needed part. Office to schedule return trip. . No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10876600 (drain pump)"

Near Old Coupland Rd, Taylor, TX 76574
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for ice issues. Customer removed and is defrosting ice bin,per customer unit is dispensing crushed ice with cubes,found ice door not fully sealing causing warm air to enter under ice bin,ordering new motor and ice door. ; ordrng 1 EDR3RXD1 (WATER FILTER) and 1 WP2318082 (SHAFT) and 1 WPW10504458 (ICE DOOR)"

Near Liberty Park Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "(JJ) Arrived on site to install previous diagnosed part. Removed top rack and removed broken rack adjuster and installed new installed rack and tested rack operations. Tested all other operations, all tested good no water leaks detected."

Near Co Rd 207, Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and inspected refrigerator and took two pictures of fresh food and freezer interior. Video chatted with whirlpool and they said freezing and condensation is due to amount of food product blocking air vent. 7728321612

Near E Riverside Dr, Austin, TX 78741
Richard P.

Richard P.

DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer making a thumping noise. During testing found that there was debris stuck into the front pad causing the noise. Removed debris and dryer tested good. Noise is gone and it’s heating good. Complete

Near Haynes St, San Marcos, TX 78666
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite to to test unit for detergent not dissolving. Tested unit and units water supply was cut off. Re-established water supply, tested unit and unit functions correctly. No leaks present at this time. Job complete."

Near Night Sky Dr, Kyle, TX 78640
Robert J.

Robert J.

RANGE JENN-AIR JES9900BAS "Arrived onsite to replace oven door hinge and baffle. Replaced hinge and baffle, tested unit and unit heats to 350 without any noise and oven door closes all the way. Job complete."

Near Old Red Ranch Rd, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site and installed new shim and mullion. Tested operation and found unit working properly. Job complete

Near Woodland Hills Dr, Marble Falls, TX 78654
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator freezer section not cooling. Ran diagnostics and took pressures and found that the low side is -20 and the high side was 110. Checked freezer evaporator and found a solid block of ice on the top right hand corner. Took pictures. Also found that the freezer door is not sealing properly as well will need a sealed system repair and freezer door replaced. Will need 3 hrs for sealed system repair. Sealed system tech needed for repair. Office to schedule ; ordrng 1 SEALEDSYSTEMREPAIR (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 W10815701 (dor-fip ss) and 1 W10832994 (compressor) and 1 W10839793 (nameplate) and 1 W10843121 (filter dryer) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)

Near Feather Lane, New Braunfels, TX 78130
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for range over not working. Tested system. Found main harness burnt up. Ordering main harness W11449104 and power cord PT400 and block terminal WPW10245259; ordrng 1 PT400 (cord-power) and 1 W11449104 (HARNESS MAIN) and 1 WPW10245259 (block-term)

Near Hubert R Humphrey Rd, Manor, TX 78653
Scott  M.

Scott M.

REFRIGERATOR GE GYE18JSLKFSS Arrived on site replaced dampener and added gasket per service pointer . No air leaks or water leaks detected at time of service . Job complete .

Near Kimo Ct, Bastrop, TX 78602
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WRX988SIBM01 Arrived on site for freezer not cooling properly. Upon further inspection I found that the freezer it’s self had a defrost issue after testing hardware components I found that the defrost thermostat within harness connection in freezer had broken. Unit will need a new evap motor and harnessed defrost thermostat assembly kit..; ordrng 1 W11032800 (motor-evap)

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL GI5SVAXV00 Arrived onsite for RC and FC no cool. Upon arrival everything is cooling as designed. I put the unit into defrost and it passed I tested all thermistors and fans through service mode and they all passed. As I was turning the cooling back on I noticed the compressor wouldn’t kick on. I waited and I could hear it click but would not come on. I am ordering a start device for the compressor (WPW10197428) start device.. ; ordrng 1 WPW10197428 (start relay)

Near Magellan Way, Round Rock, TX 78665
Richard P.

Richard P.

DRYER AMANA NED4655EW0 Arrived onsite for the dryer making a noise. During testing found that there was a screw stuck in the drum pad causing the noise. Also found that the belt was torn as well. Replaced belt and idler pulley and removed screw. Dryer tested good and no noise. Complete

Near Pebblebrook Ln, Wimberley, TX 78676
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE LFHG2251TF "Arrived on site to diagnose refrigerator that had leaked water and had a reported broken filter. Examined unit and found filter had broken off 3/4 up around the neck. Was able to remove the filter sleeve and remove the broken piece from the filter head. I can not test the unit without a filter, but it doesn’t seem to be damaged at the filter head. But at this time the broken piece was extracted and filter head looks to be functional. Call complete."

Near Jacob Glen, Austin, TX 78727
Scott  M.

Scott M.

VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site for blower making noise . Found blower wheel sitting to low on shaft . Will need to reorder blower assembly, damaged in box . Call to set return .; ordrng 1 W11100651 (blower-fan)"

Near Texel Ln, Pflugerville, TX 78660
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site for Range that was smoking when in use. Upon further inspection I found that the terminal block was melted and all the wiring from the power cord and the main harness Were melted and fried as well. Unit will need a new terminal block power cord and main harness and we will need to return with the main control board just in case. I was not able to find the power cord that we will need from marcones. Office to reschedule after finding out how to get 4 prong power cord plus main harness psp item ; ordrng 1 W11416047 (HARNESS-MAIN)

Near Yearwood Ln, Jarrell, TX 76537
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for fridge having condensation. I inspected the unit and work area. I found th freezer bottom full of ice. I removed the bottom drawer and found the evap pan full of ice. I gained access to the drain tube and cleared the restriction in the tube and cabinet. I cleared the ice from the evap pan. And tested the drain. Unit is operating as designed no water leaks detected.

Near Boquillas Canyon Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived n site for refrigerator freezer gasket not sealing and ice maker not producing ice. Inspected unit and work area. Found gasket not sealing on top left door. Inspected gasket and found repairable. Tested ice maker and found no voltage to ice maker. Found door switch no closing and allowing voltage to ice maker. Removed door switch and repaired. Removed ice buildup and used heat gun to correct gasket. Tested door operation and ice maker cycle. All tested good, no water leaks detected.

Near Caprock Pl, Georgetown, TX 78626
Noah D.

Noah D.

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect washer for not starting, upon inspection found the drain pump kicking on as soon as you start the unit, replaced control and tested. No problems found. No leaks detected. Complete"

Near FM 20, , TX
Eman J.

Eman J.

MICROWAVE WHIRLPOOL AMV2307PFS4 Arrived onsite for previous diagnosed parts. Replaced harness wire. Tested system. Still have issues. ordering switch W11433682. ; ordrng 1 W11433682 (SWITCH UPPER)

Near Pearl Retreat Dr, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to diagnose a refrigerator that is leaking. Found drain P-trap clogged. Cleaned out drain line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Oak Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR AMANA ART318FFDS06 "Arrived on site for iced up evap cover. Found no ice build up at time of service . Ran diagnostics, all checked normal . Rtv some gaps in liner . Ran harvest on IM , all checked normal . No water leaks detected at time of service . Job complete ."

Near Pearl Retreat Dr, Austin, TX 78753
Wesley P.

Wesley P.

RANGE KITCHENAID KGRS505XSS03 Arrived on site for upper bake not working. replace upper bake ignitor. Unit is now operating as designed. Advised customer on repair.

Near Knollpark Dr, Austin, TX 78758
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite for dishwasher not draining and showing a F9E1 error code for drain pump failure. Upon inspection I found the drain pump not functioning at all I dissembled the door to access the control. I found a wire with what looked like a small burn or discoloring I replaced the control and the unit makes a loud buzzing noise when trying to drain. I will need a drain pump and wire harness for repair. (W11344507) harness (W11412663) drain motor. Office to RS as these are exparts. ; ordrng 1 W11344507 (HARNESS) and 1 W11412663 (DRAIN MOTOR )

Near Eagle Way, Round Rock, TX 78681
Kayman B.

Kayman B.

OVEN MAYTAG MGT8885XS01 Arrived onsite for range oven not igniting. Upon inspection I found the RF burner not lighting or lighting halfway. I found the burner head dirty and packed with a white powder maybe baking soda. I cleaned off the burner head but still won’t completely light. Will need a new burner head. I inspected the ignitors for both the upper and lower ovens. I found that the ignitors for both were not getting correct voltage indicating a issue with the control I am ordering a control the RF burner head and both ignitors for the repair as well as the orifice holder just Incase (WPW10406797) front right burner (W10861630) orifice holder (WP7432P143-60) bake Ignitor (WPW10324738) ignitor (W10878903) control. RS for mon 7/20; ordrng 1 W10861630 (holder-orf) and 1 W10878903 (cntrl-elec) and 1 WPW10406797 (burnr-head)

Near Sarah's Creek Dr, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern. I used my Uv light and found dye from refrigerant on the evaporator. I gained access to the compressor and found it running. I hooked gauges up to the unit and was getting low side 15 inch vacuum and high side 130 psi. I powered the unit off and the pressures equalized at 30 psi. When I plugged the unit back in I monitored the gauges and low side hit 15 inches and high side hit 150 psi. The compressor pulled 8.5 amps at initial start up than went to .8 down to .3 amps. I found no evidence of a leak by the compressor or condenser. I called tech line and spoke to Kathy I got sr #7728325053. I explained the situation, techline said the evaporator needs to be replaced and there is possibly another restriction in the cap tube again, indicating there are contamination in the system. I am ordering a compressor W11125124

Near Spotted Eagle Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES1750FS1 Arrived on site to replace convection fan. Tested unit no more noise. Job complete.

Near Rue De St Germaine, Austin, TX 78746
Lou S.

Lou S.

DRYER WHIRLPOOL WED5100HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a tapping noise. Disassembled the unit and jumped the door switch and tested again. It appears that the rollers are warped or possibly has a flat surface on it. Removed and replaced the rollers and retested and the noise continued. Found the drum to be warped or poorly molded and bouncing on the rollers. I am ordering the drum and another repair kit, just in case and office to schedule return service due to OOS part. No lint observed during service.; ordrng 1 4392067 (dryer repair kit) and 1 W10545923 (drum)"

Near Lago Vista Way, Lago Vista, TX 78645
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Please do the in-service diagnostics and tested there Mr. Thermistor checked good. Attempted to jump her icemaker and found the motor had failed. Replaced ice maker and tested unit. Unit is working as designed. Call complete.

Near US-84, Axtell, TX 76624
Andy  B.

Andy B.

WASHER MAYTAG MHW5630HC0 Arrived on site for washer some water in dispenser and not draining properly. Tested and inspected unit and found issues with drain pump. Removed failed part and replaced with new. Found the water in dispenser to be normal and instructed customer on this. Tested unit and all operations are normal. No water leaks present at time of service.

Near Ponderosa Loop, Paige, TX 78659
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site to inspect refrigerator freezer iced up and refrigerator section not cooling. Upon further inspection, is3d they had unplugged the unit to allow it to defrost, but since they’ve plugged it back in, the unit continues to not cool. Customer advised that when they opened the unit freezer door, there was ice built up at the FC opening/door and on the back evap cover. Also found condensation at the top of the RC section. I removed the evap cover ad found no frost pattern, but the unit appeared to have just gone into defrost mode. I found condensation on the top of the RC section on the right side. I removed the back cover and tested amp draw to the compressor and got 1.02amps. Compressor was very hot as were both lines to the compressor. After approximately 20 mins, I checked the evaporator and still found no frost pattern (photos). Unit needs a sealed system repair. I am ordering the compressor, evaporator, access valve, dryer, CNOTE-2HR

Near Rabbit's Tail Dr, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for the LF burner turning on by itself. During testing found that the LF switch was faulty. Replaced switch and burner tested good. Complete

Near Lasso Loop, Canyon Lake, TX 78133
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site and replaced fresh food evaporator, requested that customer allow refrigerator 24 to 36 hours to cool completely. No water leaks from connections at time of service, job complete"

Near Torrington Dr, Austin, TX 78737
James C.

James C.

MICROWAVE JENN-AIR JMW2430DS01 Arrived on site and tested operation. Found no response from ui and lights off in oven. Turned breaker off and removed unit to test voltages. Found proper voltage going to unit and all functions test good. When pushing unit back into cabinet I found unit lost power once pushed back in completely. Instructed customer of electrical issue in junction box and that a licensed electrician will need to make the repairs on the electrical side. Turned breaker off for safety. Job complete

Near Riverbend Ln, Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested the ice maker in diagnostics test #120 and it failed. I removed and replaced the IM and tested and it operated as designed. I tested the fill tube in test #97 and it failed. Tested the valve and it showed no voltage. Removed and replaced the valve and tested in test #96 and then #97 and the ice maker filled with water. No water leaks observed during service, job completed."

Near Ranchland Hill Vista, Jonestown, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite and found fridge still freezing ff Evap drain pan and leaking into cabinet liner. Suspected frozen drain line. Returning with drip pan and drain extension. ; ordrng 1 W11084807 (extension) and 1 W11457241 (DRIP PAN)

Near Avenue F, Austin, TX 78751
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Arrived on site for refrigerator that is not dispensing water or ice. Inspected unit and work area. Tested unit and found unit initially making a buzz but stopping almost immediately. Removed water filter and shook it out placed it back in and water read through the filter for one second before shutting off again. I asked the customer if she had an extra filter.

Near Stonehaven Dr, Temple, TX 76502
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir with filter removed,diagnosed a defective water valve. Replaced water valve,ran diagnostics all test passed.

Near Long Champ Dr, Austin, TX 78746
Al R.

Al R.

DRYER MAYTAG PYE2300AYW Arrived to install previously ordered parts.Removed and replaced the thermal kit.Reassembled and unit worked properly..Job complete

Near Oakview Pl, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range broken hinge. Tested and inspected unit and found failed right side door hinge. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Eli Whitney Way, Hutto, TX 78634
Jacob S.

Jacob S.

DRYER ELECTROLUX EFDE317TIW1 Arrived onsite to replace parts ordered by previous tech. Upon taking apart the unit. Found that blower wheel was broken. Replaced wheel. Tested unit. No issues at this time. Job complete

Near E 3rd St, Austin, TX 78702
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH31017HW3 "Arrived on site to diagnose microwave throwing F1E4 error. Called tech line and spoke to Dave, since tech sheet checks checked good, but unit is back feeding. Dave recommended replacing all interlocks and switches. Replaced upper and lower and retested. Unit still throwing error. Called tech line and spoke with Ed who said the issue is usually in the secondary interlock switch. Ed has me jump the switch. Unit ran with switch jumped, which seems to indicate the switch isn’t contacting or failing. Ordering another switch and also wiring* harness. SR7728315866. ; ordrng 1 W10269460 (switch) and 1 W11300385 (WIRING HARNESS)"

Near Swearingen Dr, Austin, TX 78758
Kevin B.

Kevin B.

FREEZER WHIRLPOOL WZF34X20DW01

Near Manassas Dr, Austin, TX 78745
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived to inspect gas range center burned not working.Removed and replaced the center knob and unit turned more than before, but didn’t ignite.Unit will need a manifold to complete repair.Advised customer I’d order the manifold and left the residence.

Near Rockport St, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site to inspect dishwasher not cleaning good. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed, but it felt like the element was not getting hot enough. It’s showing 7-9amps as designed. Looking at the element, there are two spots that look as if they’re about to burnt out and break and a few other spots where it’s beginning to rust/wear out. All other components are functioning properly. I am ordering the element and scheduled return service No water leaks observed during service.; ordrng 1 W10518394 (heater)"

Near Katherine Way, Leander, TX 78641
Richard P.

Richard P.

MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for the microwave not working. During testing found that the vent fan does not work causing the microwave to overheat and shut down. Ordering parts and office to schedule.; ordrng 1 W10849846 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11252443 (motor-fan) and 1 W11459357 (HARNESS)

Near Thorpe Ln, San Marcos, TX 78666
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS04 Arrived onsite for the oven making a noise during baking. Took convection fan off and inspected it for any signs of rubbing marks. During inspection found that the fan blade did have some shining marks on the blades indicating that it was rubbing on the screws holding the fan motor. Replaced fan and motor and convection fan motor tested fine and no noise. Advised customer to monitor while baking . Complete

Near Skipping Cedar St, San Marcos, TX 78666
Al R.

Al R.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived to inspect dishwasher door gasket.Found the customer caught something on the door gasket causing it to hang off the top of the unit.I reinstalled it and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Powder Creek Cove, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost failure in RC evaporator due to communication issue with controls. Replaced user interface and main control and tested unit. Found all is functioning properly at this time. Homeowner will defrost unit for 24 hours to restore airflow and has signed defrost waiver.

Near Seaholm Ln, Hutto, TX 78634
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not advancing cycles. Performed diagnostics mode and checked fault codes. Found error F7-E5 shifter fault and F8-E1 long fill. Performed automatic test cycle and found cold water not activating. Tested in manual test mode and switch back and forth to heavy agitation and spin cycle. Found shifter responsive each time. Activated cold water inlet valve and found very little water entering unit. ; ordrng 1 W11127357 (INLET HOUSING )

Near Indian Creek Dr, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE GLHS36EESB5 Arrived onsite and replaced gasket all checks good.

Near Alguno Rd, Austin, TX 78757
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL GB2FHDXWS06 On site for refrigerator leaking water out of freezer. Upon further inspection found that the freezer had a clogged defrost drain line. I was able to replace the drain line with an updated part

Near Twin Ridge Ct, Belton, TX 76513
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site to,install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Westfield Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of fan speed error code, found fan would work on high speed but not low speed in diagnostic mode, ordering control and blower motor. ; ordrng 1 W11261167 (CONTROL BOARD)"

Near Flowing Brook Dr, , TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures or error code saved in unit. Advised homeowner about best cycles and options to run for best performance as well as necessity of using rinse agent for proper drying. No leaks were found at time of service.

Near Tordesillas Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0AS00 Arrived on site to replace inverter and magnetron and microwave control and fuse and interlock switches. Replaced all parts test unit and unit still giving error code. Called techline and they said waveguide must be damaged if we have replaced the parts and unit still not working. Sr#7728326439.

Near Rocky Bluff Dr, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Arrived on site for no ice. Icemaker not running through forced cycle diagnosed a defective icemaker,installed a new icemaker powered unit on icemaker ran through a cycle water filled icemaker unit working as designed.; used 1 W10882923 (ICEMAKER ) from stock"

Near Webberville Rd, Austin, TX 78702
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for proper ventilation. Found weak motor. Replaced motor. Tested unit unit performed good job complete.

Near Eves Necklace Dr, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for condensation building up in dryer . Found outside warm air is mixing with cold ac air inside dryer . Talking to customer ,no drying issues . Moisture builds up even when dryer is not used , only started when temps outside starting to get hot . Advised customer to contact builder and see if exterior flap is stuck open . No lint build up at time of service. Job complete ."

Near Giordano Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48FTS02 "Arrived on site for refrigerator not cooling in FC and RC. Tested and inspected unit and found compressor pulling 1.6 amps, checked evaporator and found snow ball up top and not frost pattern elsewhere (See SD-QuickPic) S Ordering needed parts. SS repair. Office to schedule. 3 hour job. No water leaks present at time of service. .; ordrng 1 212643 (sealer-gum) and 1 876765 (mtg kit) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (3 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10143759 (dryer)"

Near Lorax Ln, Taylor, TX 76574
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered part(s). Due to the water not dispensing, I removed and replaced the inlet valve at the back and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Co Rd 258, Liberty Hill, TX 78642
Robert J.

Robert J.

MICROWAVE BOSCH HMB5051/01 "Arrived onsite to test unit not starting. Microwave will need to be removed to complete repairs. Previous repair company stripped the screws. Customer requests research for stainless kit, 4 screws one on each corner.; ordrng 1 PARTRESEARCH (INSTALLATION KIT -STAINLESS, 4 SCREWS ONE ON EACH CORNER )"

Near Saddle Blanket Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR GE GTS22KSNBRSS "Arrived on site for customer complaint of unit using to much energy, called techline to report issue, using 2.150 kWh per day. Techline said the kWh usage is just an estimate, customers unit was half full if that of product, and a temperature probe running into freezer breaking gasket seal, 83 degrees ambient temperature, unit was cooling just fine,

Near Haynie Flat Rd, Spicewood, TX 78669
Noah D.

Noah D.

WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser filled with water indicating a leaking valve, ordering dispenser and valves to fix issues, instructed customer to keep bellow clean. Office to reschedule ; ordrng 1 W10918521 (DISPENSER ) and 1 W11036928 (VALVE) and 1 W11036930 (VALVE )"

Near Acquedotto, New Braunfels, TX 78132
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived in site for oven combo smelling like burnt wiring. After speaking to the customer I found out the microwave has stopped heating. I inspected the unit and work area. I found no signs of burning or smoke damage by the wiring and controls I could see. I found the unit wired in, in a way that I can only pull the unit half way out. See so quick pic. With the microwave not heating I will need to replace the magnetron and the inverter board, but I cannot access those, with the unit only pulled half way out. The customer will have to have someone I wire the unit from the wall so it can be pulled out completely. I am ordering a inverter W10217711 to complete the repair. The office will schedule once the customer has the oven ready for us to pull all the way out.; ordrng 1 W10217711 (inverter)"

Near Brenham Ln, Volente, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for unit not making ice. Looked at ice maker. Saw that ice maker had ice stuck in ice maker. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Black Forest Rd, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived onsite to test unit not making ice. Tested unit and found that ice-maker needs replacement. The prescreened ice maker was incorrect. Need to order correct ice maker for unit.; ordrng 1 W10882923 (icemaker)

Near Saddle Blanket Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Arrived on site for no cool in fresh food. Found evaporator incased in ice,diagnosed a defective main control not sending unit into defrost. Defrosted evaporator,replaced main control,powered unit on checked air flow good.

Near S MoPac Expy, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for refrigerator that’s not making ice or cooling. Inspected unit and work area. Customer advised that the unit was not making ice prior to it not cooling. Checked unit and found refrigerator sitting at 78°F. Removed back cover and took pressures. Found the low side sitting at -15 psi. The high side was sitting at 210 psi. This would indicate that there’s an issue with a restriction. Ordering sealed system parts including compressor, evaporator‘s, three-way valves, dryer, and coupler. Office will need to schedule return visit due to out of stock compressor. ; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 W11036448 (solenoid) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Madison Cir, Hewitt, TX 76643
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite for microwave with F1E4 error code. Upon inspection I found that the error code will flash when you try to use the microwave and will not do anything past that error. The error is for the MW relay. I replaced the control that houses that relay and still got the same error code. I inspected the door switches and found the lower switch had a burnt connector. I tested the switch and it is bad. I replaced the switch and the unit is now working and heating as designed. Job complete.

Near Angelo Loop, Round Rock, TX 78665
Jonathan M.

Jonathan M.

OVEN MAYTAG MEW7630DS02 "Arrived on site for double wall oven that has a broken outer glass on the bottom door. Inspected unit and work area. Found outer glass broken but inner glass not broken. Replaced outer glass door and nameplate and tested unit. Unit is working as designed.

Near N 49th St, Waco, TX 76710
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher not operating. Performed diagnostics mode, found error F6-E4 float switch error.

Near S Elm St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS03 Arrived on site to test unit and buttons on left side not responding. Verified control panel and display board not operating correctly. Replaced display board and control panel. Tested unit unit worked good. Job complete.

Near Vicenza Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 (JJ) Arrived on site for dishwasher top rack stopper broken. Inspected work area unit. Removed failed stopper and installed new. Performed diagnostics and no error codes. Spoke with customer about user guide. All tested good. No water leaks detected.

Near Quarry Rock Loop, Liberty Hill, TX 78642
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher not heating. I ran diagnostics as well as tested the continuity of the heater and thermostat. Both parts tested perfectly and during diagnostics the main control was sending a full 120volts to heater as needed. Upon further inspection I found a lot of left over soap in the pump assembly that was causing the unit not to fill with water properly which in turn caused the unit not to heat back of the lack of water which would trigger the heater to never kick on. I removed all soap and suds from unit and retested dishwasher. Heater and rest of unit working as designed. Call complete

Near Harper Ranch Rd, Georgetown, TX 78626
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range panel dented. Upon further inspection, I inspected the control panel and it was good. Questioned customer of what was damaged and they advised the drawer panel. I found a small dent just under the handle to the right. Customer provided copy of closing documents to verify the cosmetic warranty. I am ordering the broiler drawer outer door panel and scheduled return service No gas leaks detected during service.; ordrng 1 W10482110 (panel-drwr)"

Near Scenic Valley Dr, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for toe kick falling off . Found left side not screwing in . Found screw clip on ground . Reinstalled clip and attached toe kick back on . No other issues ,no water leaks detected at time of service. Job complete ."

Near Clare Island Bend, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect washer for not starting, upon inspection found the washer wired badly, rewired and checked voltages to all parts. No problems found. Rewired and tested. Complete"

Near Ilka Rd, Seguin, TX 78155
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area.

Near Connell Dr, Killeen, TX 76543
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose a refrigerator that is making unusual noise. Found wiring for center mullion pinched preventing mullion from receiving power. Left side RC door will need to be replaced to complete repairs as wiring is molded into door. .; ordrng 1 W11254957 (LEFT DOOR SS)

Near Aria Cove, Round Rock, TX 78681
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for underneath light not shutting off . Found control would respond to touch command . Relay stuck on control .replaced control, light is responding and turning off . Job complete ."

Near Arcata Ave, Pflugerville, TX 78660
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite for MW door issue. There is a scratch on the handle. I went to replace the door and found that the door I had was black stainless and the unit is stainless steel so I will need to re order the correct door and return. (W11117588) door ; ordrng 1 W11117588 (door/mw)

Near Great Sand Dunes Ave, Pflugerville, TX 78660
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for previous diagnosed parts. Replaced cooling fan. Tested system. Noise isn’t present and everything else works as designed. Job complete.

Near Vorwerk Rd, Manor, TX 78653
Scott  M.

Scott M.

VENTHOOD UNKNOWN WVW53UC6FS2 Arrived on site for right back corner hanging down . Found back trim piece wasn’t inserted properly in slot . Took trim out and reinstalled it properly . Job complete .

Near Fruit Dove Cove, Pflugerville, TX 78660
Luis M.

Luis M.

FREEZER WHIRLPOOL WRT108FZDM07 "Arrived on site for middle divider extremely hot. Mullion divider extremely hot to the touch,removed compressor cover,found harness not connected to motor,installed harness correctly to condenser,condenser fan powered on."

Near Foremost Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WDF550SAHS0 "Arrived on site and inspected dishwasher and found no function from user interface, found no power showing at control board and after correcting connections at terminal block and ensuring power cord is correct user interface is operating again. Started a normal cycle and it is progressing properly, no water leaks from connections at time of service, job complete"

Near Staggerbrush Rd, Austin, TX 78749
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found no power at terminal block. Inspected breaker and found it is tripped. After resetting breaker ran dryer for several minutes and confirmed airflow is good. Dryer is now operating normally,

Near Parker Ranch Cir, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR AMANA ASI2575GRB01 "Arrived onsite to test unit door not opening. Tested unit and found drawer glass insert offset from hinge. Adjusted glass and drawer, tested unit and unit drawer functions properly. No leaks detected at this time. Job complete."

Near Lance Trail, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR GE GNS23GSHBFSS "Arrived on site ,replaced main control . Heater and evap fan are working . No water leaks detected at time of service . Job complete ."

Near Byrne St, Smithville, TX 78957
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of unit not heating up, I did a factory reset and tested unit, oven heated up to 450 degrees with no issues, I tested blower fan motor on low and high speeds, unit tested good."

Near Llano Stage Trl, Austin, TX 78738
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCES550HBL00 Arrived on site for burner sitting correct under glass. Performed diagnostics and disassembled unit and found burner not clipped in correctly. Corrected burner and assembled unit. Powered unit on and tested operation of all burners. All tested good.

Near Cavalier Ln, Liberty Hill, TX 78642
Eman J.

Eman J.

RANGE WHIRLPOOL WFG505M0BS Arrive domsite for previous diagnosed parts. Replaced evening feet. Tested system. Everything works as designed. Job complete.

Near Ambler Dr, Austin, TX 78753
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for the refrigerator doors not sealing. During inspection found no issues with the door gaskets on the freezer door and refrigerator door. Both are sealing properly and there are no signs of frost build in either compartment. All functions tested good and refrigerator is cooling properly. Complete.

Near N Shore Trail, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR GE PFSS9PKYASS Arrived to install previously diagnosed and ordered part. Removed and replaced the ice dispenser door assembly. Tested unit and it operated as designed with no water leaks observed during service. Job completed

Near Rockbrook Farms Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for fridge not dispensing . Found dispenser motor very weak . If ice bucket was present with ice , dispenser would just click once . Replaced motor . Unit is now dispensing . No water leaks detected at time of service. Job complete ."

Near Cromarty Ln, Austin, TX 78754
Tyler  G.

Tyler G.

RANGE JENN-AIR JES9800BAS Arrived on site for range that would not turn on properly before the oven. Upon further inspection I found that parts of the user interface control we’re not responding whenever they were being touched the control panel was not in child safety lock mode or anything like that. Certain parts of the user interface are just starting to short out and not responding when the buns are being pushed therefore the oven will not function as such because you cannot set any features on the control panel. We will need to order the new user interface panel control in a stainless steel color. . ; ordrng 1 WPW10206087 (panl-cntrl)

Near FM2484, Salado, TX 76571
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVUB606DSS3 Arrived onsite for vent hood lights not working. Upon inspection I found a loose plastic wire connection that wasn’t seating correctly to make the connection for the lights to turn on. I manipulated the connectors so they seat better and taped them together so the plastic doesn’t move around. Unit is working as designed. Job complete.

Near Tate Ln, Round Rock, TX 78665
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BB0 Arrived to install previously ordered failed parts.Removed and replaced the gasket and bake igniter.Reassembled and unit tested as designed..Tenant satisfied with repair.

Near Bowline Dr, Georgetown, TX 78633
David  Z.

David Z.

DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site to diagnose disposal that was not draining. Performed diagnostic and found chopper blade locked up with food obstructing the drain. Was able to free and adjust chopper blades to free spin again. Unit is now draining properly. All is working as designed. Call complete.

Near Ridgeline Blvd, Cedar Park, TX 78613
Tyler  G.

Tyler G.

UNKNOWN UNKNOWN NAGJFDHJ/

Near Williams Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Arrived on site for refrigerator that wasn’t cooling properly and the edges of the liner were really hot. Inspected unit and work area. Found condenser fan not running. Replace condenser fan motor and tested unit. Condenser fan kicked on and started running the compressor would not. Advise customer that the compressor and refrigerant was too hot and under too much pressure to start up right away. Advised her to keep unit unplugged for 12 hours to allow that refrigerant to cool down and decrease in pressure. Unit should be working as designed wants temperatures cool down. Call complete.

Near Ravenwood Ct, Temple, TX 76502
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for previous diagnosed parts. Installed parts. Tested system. Everything works as designed. Job complete.

Near Hubert R Humphrey Rd, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for toe plate unsecured on dishwasher in home about to close. Builder advised official tabs missing. Secured toeplate. All checks good. Unit is now operating as designed. Advised builder.

Near Maysillee St, Austin, TX 78728
Lou S.

Lou S.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site to inspect washer with no water coming in. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1. Cleared the code and continued with testing. I found that the cold water valve is bad as no water was coming in. Hot water is dispensing as designed. I removed and replaced the valve and found the cold water valve clogged with debris. Calibrated the unit and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Honeycomb Hollow, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site and replaced all bumpers on refrigerator so they all match white on white. Job complete

Near Goldenrod St, Kyle, TX 78640
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW3 "Arrived onsite for the washer not working properly. Ran diagnostics and found that the washer will not go into a spin cycle or agitate. Console was also not responding correctly as well. Looked under washer and found that the stator and rotor were covered in oil from the gear case leaking. Console ,main control, clutch, gear case will need to be replaced.

Near Highmeadow Rd, Lockhart, TX 78644
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW0 "Arrived onsite for the washer not spinning. During testing found that the agitator was the only thing spinning replaced GEARCASE, cam, belt, control. Did not resolve issue. Did some further testing and found that the spin basket is very wobbling. Took spin basket out and tried to reset and basket is still wobbly. Will need to replace spin basket. Ordering parts and office to schedule ; ordrng 1 W10752719 (basket) and 1 W11385424 (LOCK RING )"

Near Prairie Lea Rd, Kingsbury, TX 78638
Noah D.

Noah D.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site to inspect oven for not heating, upon inspection found the oven not heating whatsoever, checked all elements, no problems found with elements, will need to order control. ; ordrng 1 W10887899 (CONTROL )"

Near S Academy Ave, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR GE GSS25WGTABB Arrived to install defrost heater and thermostat. No leaks detected.

Near Miss Donna Ln, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KSCS25INSS02 "Arrived on site and found icemaker will not cycle, after replacing icemaker it filled with water and cycled immediately. Also replaced shaft adjusted on previous visit to ensure it will continue to work properly. No water leaks from connections at time of service, job complete." <