Service History 329

Near Georgetown, TX 78633
Lou
Job Details: 03/02/2021
OVEN KITCHENAID KEMC377KBL05 "Arrived on site to inspect wall oven not working. Upon further inspection, the customer had the power turned off to the unit and turned it on. Once t(e unit had power, the display showed Id-27 and PF for power failure. The oven door was locked and I used a piece of cardboard to open it. Once I pressed cancel, the unit display cleared and showed the time. I tested the unit on Bake at 350 degrees and it operated as designed. Job completed.
Near Leander, TX 78641
Wesley
Job Details: 03/02/2021
OVEN KITCHENAID KFDC558JSS00 Arrived onsite and found hinge wobble in left 18 door. Ordering hinges to repair. Advised builder. Office to reschedule. PSP items. ; ordrng 1 W11390106 (Left door hinge) and 1 W11390125 (Right door hinge)
Near Leander, TX 78645
Jonathan S
Job Details: 03/02/2021
OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site for oven not working. Inspected unit and work area. Found paint on console. Removed paint with cloth. Tested in normal operation and found unit heating. Performed diagnostics mode and checked fault codes, none found. Performed component activation. Found components responding. Performed temperature test on bake mode at 350°. Measured 3 cycle and found average temperature at 351.3. Attempted to contact builder and verify failure, left voicemail. Unit tested good and no failures found."
Near Round Rock, TX 78681
David S
Job Details: 03/02/2021
MICROWAVE WHIRLPOOL WML55011HS0 Arrived on site for microwave not heating. I inspected the unit and work area. I found the not heating. I inspected the capacitor and diode no found them good. I checked the magnetron and found it shorted out.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/02/2021
ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site to diagnose an ice machine that is making thin ice. Found water level sensor misregerstering. Replaced sensor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Austin, TX 78733
Kevin
Job Details: 03/02/2021
RANGE WHIRLPOOL WFE524CLBS0 "Arrived on site and inspected range and found cord connection on terminal block has failed/burnt out. After replacing terminal block and cord confirmed range is operating properly, job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on job for complaints of door no closing properly. Found the mullion cracked. Replaced mullion.
Near West Lake Hills, TX 78746
Luis
Job Details: 03/02/2021
REFRIGERATOR KENMORE 253.7041342 "Arrived on site for unit not powering on. Found no power to unit,checked outlet no power at outlet,found breaker tripped at house circuit panel,reset breaker checked outlet good power. Plugged unit to outlet all lights and fans powered,compressor powered on u it cooling down
Near Austin, TX 78704
Matthew
Job Details: 03/02/2021
DRYER WHIRLPOOL WED72HEDW0 Arrived onsite for dryer not functioning. Upon arrival found unit had been moved to storage area. Unit did not have a power cord or access to an outlet to test.
Near Austin, TX 78725
Jacob
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL ED5FHEXTS00 Arrived onsite for unit not making ice and not dispensing ice. Looked at unit. Saw that the shut off arm was missing from the ice maker. Checked ice chute and saw that paddle was broken as well as the door not closing. Ordered parts. Office to reschedule. Need authorization before returning.; ordrng 1 REQUESTED (2HR) and 1 W10823377 (mechanism delay) and 1 W11342242 (ARM SHUT OFF) and 1 WP2180224 (guide-ice) and 1 WP2255431B (arm-dispsr)
Near Leander, TX 78641
Tommy
Job Details: 03/02/2021
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite for unit knob broken. Upon arrival found unit LR knob was broken test LR burner with another knob unit is operating as designed. Unit will need new knob. Office to reschedule due to part availability.; ordrng 1 W11222048 (Knob)
Near Austin, TX 78749
Leonardo
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL MDB8959SKZ0 Arrived on site to replace sump and motor. Replaced sump and motor test unit no leaks present job complete.
Near Austin, TX 78748
Leonardo
Job Details: 03/02/2021
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to test unit for gas smell test unit and couldnt find gas leak at this time all burners and valves and tubing test good. Customer said the had told her the flex line was the one leaking. Advised customer if flex line needed to be replace to call a Plummer job complete.
Near Wimberley, TX 78676
Andrew
Job Details: 03/02/2021
WASHER MAYTAG MVW7230HW0 Arrived on site to test unit for not agitating. With basket empty unit runs fine but when filled agitator was struggling. Office to reschedule.; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)
Near Kyle, TX 78640
Jacob
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDF520PADM9 "Arrived onsite for unit not putting in water to the unit. Looked at unit. Upon further inspection, found that the water line was pinched. Un pinched the water. Tested unit. Unit was filling properly with water. No leaks at this time. Job complete"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/02/2021
DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer runs continuously non stop. Door switch working as designed. Customer stated they only use timed dry. Set to cool down and dryer would not turn off after ten minutes. Timer faulty. Removed timer and installed new timer. Set to cool down once again and after five minutes it shut off. Leveled dryer front feet to prevent dryer from rocking. Dryer heating as designed. Job completed.
Near Copperas Cove, TX 76522
Al
Job Details: 03/02/2021
MICROWAVE GE JVM3160DF3WW "Arrived on site and inspected microwave not working.Home just sold and had no electricity, so unit couldnt be tested.I did notice and photograph the broken door on the unit.Realtor didnt have a date or time the electricity would be working so unit can be tested.Ordering the door.Realtor to coordinate with office if they wish to continue with repair or have the seller simply replaced the current one.Office to schedule return services due to part availability and selling of the home.Needs more work ; ordrng 1 WB56X32791 (DOOR)"
Near Smithville, TX 78957
Andy
Job Details: 03/02/2021
DISHWASHER GE GDF520PGJ2WW Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control.
Near Austin, TX 78731
Kevin
Job Details: 03/02/2021
RANGE WHIRLPOOL KGRS807SBL00 "Arrived on site to discuss situation with customer about availability of part, bake ignitor Wp9760229.; ordrng 1 WP9760229 (Igniter)"
Near Jarrell, TX 76537
Kayman
Job Details: 03/02/2021
RANGE WHIRLPOOL WFE320M0EB0 Arrived onsite to install previously diagnosed parts. I installed the RF switch and tested the unit. The unit is working as designed at this time. Job complete. Job complete.
Near Austin, TX 78729
Wesley
Job Details: 03/02/2021
DRYER KENMORE 110.6513241 Arrived onsite and found blown cutoff from poor airflow. Customer had vent cleaned. Ordering cutoff to repair.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 03/02/2021
RANGE WHIRLPOOL SF315PEKQ0 Arrived on site for OVEN NOT HEATING--BURNERS ARE WORKING. Found igniter lighting as it should but no gas coming in. Tested amperage at igniter and showed faulty. Removed igniter and installed new igniter. Oven lighting as designed. No gas leaks detected. Job completed.
Near Austin, TX 78729
Wesley
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and found unit stuck and unable to be removed from wall to access water shutoff. Made repair to the adjusters in the front to allow normal operation. No parts needed. Unit is now unstuck. Advised customer on repair.
Near Leander, TX 78641
Tommy
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for previously diagnosed parts. Installed new door gasket. Job Completed.
Near Lago Vista, TX 78645
Jonathan S
Job Details: 03/02/2021
WASHER MAYTAG MVWB880BW0 "Arrived on site for washer leaking water. Inspected unit and work area. Found drain line to far down standpipe. Corrected drain line and added zip tie. Found rust on hose clamp to recirculating pump. Performed diagnostics mode and found no faults. Ran automatic test and verified leak is from recirculating pump. .; ordrng 1 WPW10403803 (PUMP ASSEMBLY )"
Near Lago Vista, TX 78645
Jonathan S
Job Details: 03/02/2021
DRYER WHIRLPOOL MEDB880BW0 Arrived on site for dryer not heating. Inspected unit and work area. Verified no heat failure. Disassembled unit to check blower wheel belt. Measured all fuses and element. Found heating element opened/ failed. ; ordrng 1 WP8544771 (ELEMENT )
Near Austin, TX 78734
Brandon
Job Details: 03/02/2021
RANGE GE JGP333SET2SS "Arrived on site for customer complaint of back right burner no working at all, front right burner no simmering and flame going out on low, and all knobs not working properly. Found all knobs broken, replaced knobs, Found right rear burner head clogged with grease, I removed grease and that burner tested good, found front right simmer orifice clogged, I cleaned that orifice, unit tested good."
Near Wimberley, TX 78676
Andrew
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL ED5LVAXW002 "Arrived on site to replace start device per previous tech. Verified start device was needed. Tested unit, unit instantly started to cool. All thermistors tested good. RC damper tested good. Ice maker was in off position, asked customer if he wanted ice maker on. Advised put a glass of water in FC and once frozen solid to go ahead and start using unit again. Job complete."
Near Lakeway, TX 78734
Brandon
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of top rack falling down, found failed adjusters, I replaced adjuster kit, unit tested good."
Near Dripping Springs, TX 78620
Robert
Job Details: 03/02/2021
WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of error code and not finishing cycle. Ran diagnostics and found error code for draining but working properly. Cleared code and collected basic service fee.
Near Wimberley, TX 78676
Andrew
Job Details: 03/02/2021
WASHER MAYTAG MVWB835DW0 Arrived on site to test unit for DRN code and not starting. Found water level hose not fully seated into control board. Drain pump is operating as designed. No stored error codes. Ran diagnostics and unit is operating as designed. Not able to replicate issue. Advised customer to run unit as no issues were currently found. Now unit is operating good. No leaks detected. Job complete.
Near Meadowlakes, TX 78654
Cliff
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is making unusual noise. Found debris in drain pump causing pump to be unbalanced. Removed debris and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 03/02/2021
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer not working. Upon further inspection, I found the unit unplugged. Plugged it in and placed it in diagnostics showing no error codes. Continued with testing and test3d all components through steps 1-11 and then automatic diagnostics in step 12. Unit is operating as designed. I advised the customer that the unit control reset while they had it unplugged. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 03/02/2021
RANGE WHIRLPOOL WOS51EC0AS04 "Arrived on site to inspect wall oven with no power. Upon further inspection, I found the display blank and customer said they were using the unit and once they were done, the unit lost power. I removed the console and tested the thermal fuse and found it bad. Removed and replaced the fuse and retested and unit is operating as designed. Job completed."
Near Austin, TX 78735
Kevin
Job Details: 03/02/2021
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and found control panel control lock is active again, ; ordrng 1 W10911044 (Control panel)"
Near Lago Vista, TX 78645
Jonathan S
Job Details: 03/02/2021
MICROWAVE GE HVM1750DP1WW Arrived on site for microwave showing sensor 1-6 randomly . Inspected unit and work area. Tested microwave while messing amp draw. Found unit working. Called GE tech support and spoke with Mark. He stated that was not an error and is sensor cooktop and might stuck key. With issue not happening at time of service. He recommended to change control and UI. Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 NEEDSAUTHORIZATION (SCH APT) and 1 WB07X11292/WHITE (UI) and 1 WB27X11080 (CONTROL)
Near Manor, TX 78653
Matthew
Job Details: 03/02/2021
WASHER MAYTAG WTW7500GW0 Arrived onsite for washer error code. Upon arrival put unit in diagnostics and found F5E1 lid lock error. Ran auto test 51 and all except lid lock passed. Ran individual lid test and failed. Customer explained after power outages unit was malfunctioning. Will need new latch assembly.Ordering control and console just in case. Office to reschedule when parts are available. ; ordrng 1 W10810403 (lid lock assy) and 1 W11130238 (cntrl-elec) and 1 W11130341 (console)
Near Georgetown, TX 78628
Kayman
Job Details: 03/02/2021
WASHER MAYTAG MVWB835DC4 Arrived onsite for washer that stops mid cycle or wont start a cycle at all. Upon inspection I found a F7E5 error code stored in the unit. I lifted the unit to inspect the drive system. I found gear case oil sprayed around the inner walls of the unit. I ran a spin test and found it to be very scratchy at the start of spin and scratchy in agitation. The unit will need a new gear case(W11455453) for repair. Returning with the rest of the drive system just in case. I called techline to report SR#7730128845. Ordering stator (W10915700) rotor (W10915701) slider(W10734521) (Office to R/S due to part availability. ; ordrng 1 W11455453 (Gear case) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10734521 (Slider)
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/02/2021
WASHER WHIRLPOOL MVWB765FC4 "Arrived on site to test replace gearcase and stator per last visit. Replaced gearcase and stator. Tested unit, unit works good. No ears detected. Job complete."
Near Austin, TX 78749
Luis
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for not dispensing water. Found left side door not fully engaging switch,added spacer to liner tested water dispenser unit working as designed. ; used 1 Wpw10221048 (Spacer) from stock"
Near Austin, TX 78752
Matthew
Job Details: 03/02/2021
WASHER MAYTAG MHW5630HW0 Arrived onsite for washer leaking. Upon arrival unit was disconnected from water line and wall. Spoke to customer and said water was leaking on the floor. Reconnected unit to test. Noticed the hot water inlet valve was leaking significantly. Shut off water for safety. Will need valve replaced. Ordering hot and cold valves and bringing back control. Office to reschedule.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Leander, TX 78641
David S
Job Details: 03/02/2021
WASHER WHIRLPOOL WFW5620HW2 Arrived on site for asking machine door not closing. I inspected the unit and work area. I found the bellow off and the clamp spring broken. I replaced the clamp spring with on I had on hand. I reinstalled the bellow and the clamp. I tested the bellow and found it holding in place. The door no shuts and the unit comes on. Job complete.
Near Leander, TX 78641
David S
Job Details: 03/02/2021
WASHER LG WM8100HVA Arrived on site to replaced the bellow on the washer. I replaced the bellow and cleaned out any hair and soap scum I could get. I ran a service cycle and found the unit working as designed. No water leaks detected.Job complete.
Near Austin, TX 78737
Robert
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job for complaints of leaks. Found leak at valve reconnected hose for better fit.
Near Austin, TX 78725
Jacob
Job Details: 03/02/2021
RANGE AMANA AGR5330BAB3 Arrived onsite for bottom pan had warped. Looked at pan. Saw it had warped. Replaced bottom pan. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/02/2021
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the suspension failure and previous techs diagnosis, I removed and replaced the suspension rods and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Creek, TX 78612
Andy
Job Details: 03/02/2021
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not operating. Tested and inspected unit and found issues with fuse along with incoming voltage issues. Removed failed part and replaced with new and instructed customer on incoming voltage issues. No other repairs are needed at this time.
Near Leander, TX 78645
Tommy
Job Details: 03/02/2021
WASHER WHIRLPOOL CET9000GQ2 "Arrived onsite for unit F27 error code upon arrival found unit also had D9 ran unit into diagnostics, found unit is operating as designed, unit had problem due to storm, however unit is a stacked unit if washer needs further repair unit will be a 2 man."
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to install previously diagnosed parts. Removed motor, cam, and actuator. Installed new motor, cam, actuator, and belt. Ran calibration cycle. Ran through diagnostics cycles. No error codes. No leaks detected. Washer operating as designed. Job completed."
Near Austin, TX 78735
Leonardo
Job Details: 03/02/2021
OVEN JENN-AIR JJW2430IL00 Arrived on site to test unit for unit not heating. Test unit and found bad tod. Replaced tod test unit and unit test good unit heating to 350job complete. ; ordrng 1 W11449117 (Console)
Near Austin, TX 78744
Luis
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Arrived on site for door issues found damaged fresh food door,ordering a new fresh food door and nameplate ; ordrng 1 LW11258450 (Fresh food door) and 1 W11223753 (Nameplate)"
Near Austin, TX 78702
Jacob
Job Details: 03/02/2021
OVEN WHIRLPOOL WFG550S0HZ2 Arrived onsite for back right burner not turning on as fast. Tested unit. Found that burner took a while to turn on. Burner cap may have been miss aligned. Checked both burner and burner cap. Re adjusted both pieces. Tested unit. Burner turned on instantly. No leaks at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KSSS42QHX00 "Arrived on site to inspect refrigerator making noise. Upon further inspection, I removed the evap cover and turned the unit off to allow it to defrost then begin to cool again. In the process of removing the cover, I heard the noise which sounded like a fan motor but once I had the cover off, I found it was refrigerant moving in the lines. I found that there was no mastic around the cap tube. I placed a piece of mastic around the cap tube and evaporator tube and waited for the unit to start cooling. After approximately 15 mins of refrigerant flowing through the evaporator I did not hear the noise. No water leaks observed during service, job completed."
Near Jarrell, TX 76537
Kayman
Job Details: 03/02/2021
MICROWAVE GE JVM1540SM5SS Arrived onsite for microwave with no heat and other issues. Upon inspection I found the grill broke and melted on the right side. I found the touch panel non responsive but lit. I found excessive grease build up within the unit and on the electrical which would cause the electronics to fail. I found the door hinge sagging and not catching easily on the interlocks. The unit will need a magnetron capacitor diode touch panel both interlocks Door hinge main control fan stirrer cover. I found burning or charring in the wave guide as well. Due to the issues on the unit we will need to submit to AHS for approval. Office to R/S if approval Is given. ; O-emld tckt
Near Austin, TX 78729
Wesley
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite and found failed control. Unable to enter diagnostics. Replaced control and calibrated. All checks good.
Near Austin, TX 78745
Kevin
Job Details: 03/02/2021
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site and inspected washer and found hot water valve is leaking. After replacing valve ran all functions in manual diagnostic and everything is operating normally, job complete"
Near Austin, TX 78753
Matthew
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite to replace previously diagnosed parts. Replaced bin and front panels. Tested unit and unit is functioning properly. Job complete
Near Cedar Park, TX 78613
Wesley
Job Details: 03/02/2021
WASHER WHIRLPOOL MHWE301YW00 Arrived onsite and tested throughly to recreate a leak. Unable to replicate a leak. Tested standpipe for back up also. All connections are secure gained access to all water connections for real time visual inspection. No leaks at time of service.
Near San Marcos, TX 78666
Noah D
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to inspect dishwasher for not spinning main motor, upon inspection found the dishwasher not pumping water.replaced pump and motor, customer had uninstalled and had a dishwasher in its place. Customer will install and test. Complete"
Near Waco, TX 76712
Jonathan M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site for a refrigerator that won’t dispense ice for except commands at the user interface. Inspected unit and work area., icemaker section, and UI compartment. . All parts sent with me were from the original first generation model.. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)"
Near Austin, TX 78749
Leonardo
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived on site to test unit for unit not working. Test unit and found wire loose at junction. Secured connection test unit and unit test good job complete.
Near Georgetown, TX 78626
Lou
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher element broken. Upon further inspection, I found the element broken on the right side of the unit. Placed unit in diagnostics and tested and the remaining components are operating as designed. I am ordering the element and office to schedule return service due to availability of the part. No water leaks observed during service.; ordrng 1 W10518394 (Element)"
Near Austin, TX 78739
Robert
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW7000DW3 Arrived on job for complaints of lid not latch. Found latch not working properly. After replacement test operation and cleared codes. No leaks detected at time of service
Near Austin, TX 78717
Wesley
Job Details: 03/02/2021
RANGE WHIRLPOOL KXU4236YSS2 Arrived onsite for no display operation and no power. Found power at outlet.
Near Georgetown, TX 78628
Lou
Job Details: 03/02/2021
WASHER LG WT7700HVA "Arrived on site to install previously diagnosed and ordered part. Due to the valve failure, I removed and replaced the valve and tested in diagnostics. Unit is filling and operating as designed.
Near Driftwood, TX 78619
Robert
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived on job for complaints of not cooling. Found the UI board not responding. Will need board and keyboard to complete. ; ordrng 1 13053103SP (board lv) and 1 W10180050 (dispenser keyboard)
Near Copperas Cove, TX 76522
Al
Job Details: 03/02/2021
WASHER WHIRLPOOL WFW9400SW01 Arrived on site and inspected F11 error code.Called office and spoke with SW who walked me through diagnosing the unit.Found the 8183259 main control will be required to complete the repair.Will return with all previously ordered parts.Office to schedule return services due to part availability.Needs more work ; ordrng 1 8183259 (MAIN CONTROL BOARD)
Near Jarrell, TX 76537
Kayman
Job Details: 03/02/2021
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer that is heating but not spinning. Upon inspection I confirmed the complaint. I accessed the motor and found the belt shredded. I also found the pulley nut on the motor had twisted and broken off the motor shaft. I replaced the drive motor, belt and blower wheel. The unit is now working as designed. Job complete."
Near Kingsland, TX 78639
Cliff
Job Details: 03/02/2021
WASHER ROPER RTW4516FW Arrived on site to diagnose a washer that is shaking abnormally during spin. Tested unit and found failed suspension. Replaced suspension and tested unit. Found all this functioning properly at this time.
Near Liberty Hill, TX 78642
David S
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site o install previous diagnosed parts. I gained access to the gearcase, actuator, splutch and belt. I replaced all with new. I calibrated the unit. It is working as designed. No water leaks detected. Job complete."
Near Austin, TX 78745
Leonardo
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace door gasket. Test unit and unit test good. No leaks present at this time. Did test unit outside not inside the house.
Near Cedar Park, TX 78613
Wesley
Job Details: 03/02/2021
ICE MACHINE WHIRLPOOL WUI95X15HZ00 Arrived onsite and replaced the control. All checks good. Unit is now operating as designed.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/02/2021
DRYER ROPER RED4440VQ1 "Arrived on site to test unit for not operating. Found voltage was correct. Thermal, cutoff and element all tested good. Recommend replacing timer to fix issue. Office to reschedule.; ordrng 1 279827 (motor!dryer) and 1 WP3406107 (switch-dor) and 1 WP3977456 (switch-pts) and 1 WP694089 (wheel) and 1 WPW10185972 (timer)"
Near Leander, TX 78641
Tommy
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for unit having red light. Upon arrival found unit filter housing was damaged. Replaced housing and tested, unit is operating as designed, no signs of leaks. Job Completed."
Near Niederwald, TX 78640
Noah D
Job Details: 03/02/2021
FREEZER WHIRLPOOL WZF34X16DW06 Arrived on site to inspect fridge for a lightbulb out. Upon arrival found the customer was not home. Spoke with customer over phone and was able to diagnose and we will need the module. T; ordrng 1 MODCLARIFY (MOD CLARIFY ) and 1 RESEARCHMODULES (RESEARCH MODULES)
Near Leander, TX 78641
David S
Job Details: 03/02/2021
OVEN KITCHENAID KODE500ESS01 Arrived on site to install previous diagnose part. I gained access to the thermal fuse and replaced with new. I reassembled the unit and tested it. The unit is operating as designed. Job complete.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/02/2021
DRYER WHIRLPOOL WGD4850HW0 Arrived on site for The Whirlpool dryer is not working. The power is on but it is not drying the clothes. The heat is not coming there to dry the clothes. Please send the technician to check it. Found flame was shutting off after ten seconds of being lit. Removed the vent hose from the wall and tested the temperature and it shot up to 195 from 120. Put the vent hose back on and and it slowly dropped and never came back up. Vents will need to be cleaned in order for good air flow to continue to heat the dryer. Called customer and recommended they call a vent cleaner to fix the no heat issue. Job completed.
Near Lakeway, TX 78734
Brandon
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL GS6NHAXVB01 "Arrived on site to replace ice maker, after replacing unit tested good."
Near Waco, TX 76710
Jonathan M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Found a huge ice bowl on the upper right hand side of the evaporator indicating a restriction or a leak. Defrosted ice ball and plug-in unit. Found unit would not send refrigerant all the way down the evaporator. Spoke to CS and he advised that we needed to replace all sealed system components including the evaporator and compressor. Ordering parts and service will need three hours for repair due to all components involved. Office will need to schedule with customer when arrangements can be made for the service and parts are available.; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR ) and 1 W11490399 (DRIER)
Near Waco, TX 76707
Jonathan M
Job Details: 03/02/2021
RANGE AMANA AER6303MFS2 "Arrived on site for arrange were none of the top four burners work. Inspected unit and work area.
Near Killeen, TX 76549
Al
Job Details: 03/02/2021
DRYER AMANA NED5800HW1 I pressed the power button and the unit powered on.Selected the start and the unit started.Unit works as designed.Property management even recorded the process and also started it herself and verified the unit operates as designed.Job complete No parts needed.
Near Killeen, TX 76549
Al
Job Details: 03/02/2021
DRYER AMANA NED5800HW1 I pressed the power button and the unit powered on.Selected the start and the unit started.Unit works as designed.Property management even recorded the process and also started it herself and verified the unit operates as designed.Job complete No parts needed.
Near Marble Falls, TX 78654
Cliff
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser clogged and i thawed icebucket. All is working properly at this time and no leaks were found at time of service.
Near Temple, TX 76502
Tyler
Job Details: 03/02/2021
OVEN WHIRLPOOL WFE515S0JS0 Arrived on site for range not allow control board to turn on. Upon arrival I found there was no power getting to the main control from the terminal due to the fact that block had a broken wire. I was able to replace the terminal block and repair the damage wiring and then I was able to reassemble the test the unit and verify the overall functionality was returned and unit is fully functioning as designed. Call complete
Near Waco, TX 76710
Jonathan M
Job Details: 03/02/2021
COOKTOP GE JP356SM3SS "Arrived on site for a cooktop that has a dual front element that will heat at a high setting regardless of the set heat. Inspected unit and work area. Went to replace the infinite switch and found the infinite switch not similar to the one I was trying to replace. Spoke to PR and was initially advised that this was the right switch.
Near Copperas Cove, TX 76522
Al
Job Details: 03/02/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Arrived on site and inspected dishwasher not powering on.Confirmed the complaint and found the door latch assembly is defective, not allowing the door to close and a load to start.Ordering the 5304516818 and returning with previously ordered parts.Office to schedule return services.Needs more work ; ordrng 1 5304516818 (Latch assembly)"
Near Waco, TX 76704
Jonathan M
Job Details: 03/02/2021
WASHER AMANA NTW4516FW3 "Arrived on site for a washing machine that’s violently shaking. Inspected unit and work area. Customer advised that the unit does not go off balance every cycle but that when it does, it sounds like it’s going to go through the wall. Placed unit in service diagnostics and found no stored error codes. Tested unit in an auto test and the unit ran as designed.
Near Gatesville, TX 76528
Tyler
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL MDB9959SKZ Arrived on site for dishwasher not cycling properly. Upon arrival I found unit was cycling through full and agitation mode but not draining. I found drain pump internally had broken and motor was running with proper voltage supply being sent. ; ordrng 1 W11497943 (Drain pump)
Near Bruceville-Eddy, TX 76524
Tyler
Job Details: 03/02/2021
WASHER MAYTAG MVWB865GW0 "Arrived on site for washer.Need to reschedule once they are available for diagnostic. Notified office,
Near Gatesville, TX 76528
Tyler
Job Details: 03/02/2021
WASHER MAYTAG MVWB855DC3 "F2e1, f6e2Arrived on site for washer not functioning correctly and upon arrival customer stated they had an F2E1 as well as F6 U2 errors indicating a UI stuck button and a miscommunication between main control and UI. Upon arrival I was able to test and verify that the main control was sending the proper DC voltage to the UI but It was not always responsive and sometimes the buttons would stick not allowing for proper input. I was able to install and test a new UI consul and verify that the unit is now fully functioning and allows for full user input. After running manual diagnostic test I verify that all the functions on the washer also working at this time call complete"
Near Belton, TX 76513
Tyler
Job Details: 03/02/2021
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer not advancing two cycles. Upon arrival I found there was an F8e1 error indicating a long fill time and upon further inspection found that the solenoid on the water in the valve are not opening and shutting properly allowing enough water flow to get into the tub I replaced the water inlet valve and also verified pressure to the valve and found a little low I informed the customer that they need to get a plumber out here to verify if the pressure is accurate for the washer but other than this unit is fully functioning as designed with no leaks before during or after repair call complete
Near Wimberley, TX 78676
Andrew
Job Details: 03/02/2021
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site to replace control board from previous diagnosis. Verified control was needed. Replaced control tested unit to 3 mins with glass of water. Unit is operating as designed.
Near Lorena, TX 76655
Jonathan M
Job Details: 03/02/2021
DRYER MAYTAG MED6230HW1 Arrived on site for a dryer that was making a grinding sound. Inspected unit and work area. Tested unit and found the unit not making a grinding sound but making a slightly small rattling sound which appeared to be cabinet rattling. Disassembled unit and tested all functions. All individual components seemed OK. Placed sound pads on three different components to illuminate rattling. Reassembled unit and tested it. Unit is now working as designed. Call complete.
Near Waco, TX 76705
Jonathan M
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace the pump and motor and tested unit. Unit is now working as designed. Found no leaks present during the auto test cycle during operation for the fill, wash, or drain cycles. Call complete."
Near Austin, TX 78731
Kevin
Job Details: 03/02/2021
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site and found power cycling due to weather has cleared oven/microwave and it is now operating properly. Took one picture of error code customer was experiencing. F6E8, Techsheet says this can be corrected by power cycling. If issue continues we will need to order control board, control panel, Inverter, and magnetron and schedule for two hours."
Near Austin, TX 78737
Leonardo
Job Details: 03/02/2021
RANGE ELECTROLUX EW30IS65JSD "Arrived on site to test unit for unit pop and not working. Test unit and found bad module and LR element and RF element.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2021
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site to inspect dishwasher for not draining correctly, upon inspection found the dishwasher was unused for 2 months and not tried, tested all functions and a chunk came out of drain. All functions returned, instructed customer on proper use. Complete"
Near Killeen, TX 76542
Al
Job Details: 03/02/2021
OVEN WHIRLPOOL RBD305PRS00 Arrived on site and inspected double wall oven with top oven door locked.Customers advised the issue occurred during the awful recent winter storm.I used a placard to disengage the top lock.Powered the unit on and visually saw the lock disengage.Tested the unit and unit tested as designed.Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG510S0AS1 "Arrived on site to inspect oven for a broken hinge, upon inspection found the hinges snapped at spring, replaced both sides and tested. Complete"
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived onsite for previously diagnosed parts. Upon arrival replaced damper and tested. Unit is now operating as designed. Job Completed.