We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
"Arrived onsite and repaired exiting stem and replaced broken knob. Unit is now operating as designed, all checks good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP03
Near Austin, TX 78735
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected refrigerator and found Icemaker is stuck in the dispensed position. Uninstalled Icemaker from door and immediately began finishing cycle. Wires on the harness are pinched , ran test 96, 97 and 120 to confirm it should be working properly. A new icemaker will be needed; ordrng 1 W11091220 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78757
Scott
Job Details: 10/11/2021
"Arrived on site for fresh food warm and deli tray items frozen . Looks like ice had built up on fresh evap. Ran diagnostics , fans , heater compressor all working . Set unit to defrost on 8 hrs cycle . No water leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Copperas Cove, TX 76522
Al
Job Details: 10/11/2021
"Arrived on site and inspected washer screeching noises. Confirmed the complaint and removed and replaced the gear-case, belt and wash plate. Reassembled and unit tested as designed without any odd noises. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Buda, TX 78610
Kevin
Job Details: 10/11/2021
"Arrived on site and replaced drain pump diagnosed on previous visit, after replacement ran test 51 and it completed properly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit smoking when in use, it was the first time the oven had been turned on, some smoking is normal, unit tested good at 350 degrees, slight new oven smell still, instructed customer to leave on for 45 minutes."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
"Arrived onsite and found unit operating with failed latch symptom. Replaced latch, but unit wouldnt start a cycle or activate latch. Ordering control and drain pump to repair. ; ordrng 1 W11399437 (Drain pump) and 1 W11399437 (Ms)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 10/11/2021
Arrived onsite for range door not closing properly. Upon inspection found door hinges not inserted into receivers properly. Hade adjustment to hinges and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78753
Scott
Job Details: 10/11/2021
Arrived on site for fridge leaking when icemaker activate. Found supply line cut . Fixed line wit 1/4 quick fit from truck stock . Ran harvest and fill . All checked normal. No water leaks detected at time of service. Job complete ; ordrng 1 Wp2198677 (Water connector)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Leonardo
Job Details: 10/11/2021
"Arrived on site to test unit for not draining, tested unit putting unit into diagnostics, no error codes detected, ran unit on normal wash, unit drains properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Killeen, TX 76542
Al
Job Details: 10/11/2021
"Arrived on site and inspected leaking even when unit was off. Lifted the unit up and verified the leaks were due to a faulty inlet valve. Removed and replaced it, tested it and unit didnt leakArrived on site and inspected leaking even when unit was off. Lifted the unit up and verified the leaks were due to a faulty inlet valve. Removed and replaced it, tested it and unit didnt leak. Ordering AUTHORIZATION for valve install per SC, who was otp with AHS for authorization. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78722
Scott
Job Details: 10/11/2021
"Arrived on site , replaced left side fresh food door . Tested dispenser , both water and ice functioning properly. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not heating and causing issues for customer, upon inspection found a ui to control state status error. Was not sent with console, must replace both. Ordering console. Office to reschedule; ordrng 1 W11296171 (CONSOLE)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit smoking, found piece of food on heating element causing burning smell, unit tested good in diagnostic mode."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/11/2021
Arrived on site for Upper Rack Concerns - Dishwasher. Found stopper was not securing to rail properly. Removed and installed new stoppers to keep rack secure. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
David S
Job Details: 10/11/2021
"Arrived on site for microwave door not closing intermittently. I inspected the unit and work area. I followed service pointer W11493384, I found the right side not clicking or engaging some of the time. I inspected the door and found the right side separating, see photos. I removed the door and tried to reseat it. The gap was still present. I am ordering both the inner and outer door assemblies. .; ordrng 1 W11110515 (Outer door) and 1 W10687342 (Inner door assembly)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW0
Near Austin, TX 78704
Jacob
Job Details: 10/11/2021
Arrived onsite for unit not starting. Looked at the unit and saw no power to the unit. Pulled the unit out and looked at the plug and saw the correct voltage was getting to the unit. Plugged unit back in and unit was working. No issues at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ3
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of display going blank but customer stall able to push buttons, found failed control inside door, ordering door. ; ordrng 1 W11186019 (Door) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lakeway, TX 78734
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of timer not advancing, I found failed timer, I replaced timer, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2021
"Arrived on site and replaced door switch diagnosed by previous technician, after replacement confirmed dryer is working properly. Also found airflow is showing restricted on meter, recommended to homeowner that vent to the exterior of the home be cleared before dryer is used again to prevent any further damage, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found unit operating with major air gap due to warp in door. Ordering door to repair. ; ordrng 1 LW10912320 (Door)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Lakeway, TX 78738
Robert
Job Details: 10/11/2021
Arrived on call for complaint of noise. Found the gearcase leaks oil. Replaced gearcase and cam. After installation test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Manor, TX 78653
Scott
Job Details: 10/11/2021
Arrived on site for fridge not making ice . Found tray stuck out of home position in a flex . Tried manual reset . Icemaker not responding . Getting correct voltage. Ordering ice maker . No water leaks detected at time of service. Call to set return. ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near San Marcos, TX 78666
Andrew
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed parts. Installed new water level switch, and no change in performance. Unit stays in drain, thinking unit is full. Recommend replacing ACUM office to reschedule.; ordrng 1 W11334214 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found evap fan motor shorting UI and restarting fridge. Ordering fan to repair. Office to reschedule. ; ordrng 1 W11224591 (Evap motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Andice, TX 78628
Kayman
Job Details: 10/11/2021
Arrived onsite for microwave not venting correctly. Upon inspection I found grease build up on the outside of the unit. I ran the fan and could hear the damper make a noise when turned on but did not make any noise when turned off. I un installed the unit and found tape hanging down from the vent box causing the damper to get caught and not open to vent out. I found a large amount of mold build up within the unit and inside the blower fan blades. I advised the customer that there would be nothing we can do to clean out the mold as it is spread out within the frame and all other HV components. I confirmed the unit is otherwise working as designed and the damper is opening as designed while the unit is un installed and on the counter. I advised the customer to reach out to their builder or the manufacturer to see if they can provide any assistance on this situation. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78717
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced lid and hinges. Job Completed.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not spinning normally and shearing the drum seal, upon inspection found the bulkhead cut causing sharp edge, replaced bulkhead and drum. All functions returned with no issues. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US6HB00
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for being cracked, upon inspection found the bottom right corner cracked causing issues, replaced cooktop and checked for issues, no issues found.Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS0
Near New Braunfels, TX 78130
Andrew
Job Details: 10/11/2021
Arrived on site to test unit for upper rack issues. Found rails have failed and adjusters need replaced.
We serviced a
WHIRLPOOL RANGE
Model RS696PXGB8
Near Meadowlakes, TX 78654
Cliff
Job Details: 10/11/2021
Arrived on site to replace switch for range. Replaced infinite switch and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near New Braunfels, TX 78130
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for freezing berries in bottom drawer. Upon inspection found the temp setting at the highest settings, instructed customer to lower temp settings and try again. Cleared ice and found some debris, instructed customer to clear debris and test. Complete"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS04
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/11/2021
Arrived on site to clean oven door glass. Cleaned all glass panes and reassembled door. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. I installed the new IM and UI. I then put the unit into diagnostics mode and tested the IM. I found it working as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Temple, TX 76502
Tali W
Job Details: 10/11/2021
"On site to install previously diagnosed parts. Replaced control and vent assembly. Ran diagnostics cycle. Found unit not draining. Found power to drain pump, but pump blades were free spinning. Vacuumed out drain pump hose. Replaced drain pump. Ran another diag cycle. Unit completed cycle and is functioning as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MEDB755DW2
Near Cedar Park, TX 78613
Kayman
Job Details: 10/11/2021
Arrived onsite for dryer not operating but able to make selections. Upon inspection I confirmed good voltage at the terminal block while under a load. I could hear relays clicking when trying to start but no function. I accessed the thermal fuse and found it opened. I found the element and cut offs showing continuity. I advised that we would need to replace the fuse in order to further diagnose. They agreed so I replaced the fuse and tested the unit. The unit is now operating as designed. I assembled all panels and pushed the unit back into place. I used my thermal lead to test temperatures in the drum. I found while the vent connected the drum would shoot up to 220 degrees F which is too high for the specs on this unit which would cause the fuse to short out. I took the vent off and tested again. The unit got up to 180 and cycled down as designed. I advised having the vents cleaned due to the temps rising so fast with the vent connected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2021
Arrived on site to test unit for unit leaking. Test unit and found unit over sudsing making unit leak. Advised customer to run unit empty with. I soap and to clean it with white vinegar. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Scott
Job Details: 10/11/2021
Arrived on site for poor drying in dishwasher . Ran diagnostics no error codes . Unit is heating . Found customer not using rinse aide . Filled tank with sampler bottle . Advised on usage of rinse aide . No water leaks detected at time of service. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not closing normally and causing condensation, checked doors and found no gaps, spoke with tech line Sr# 7731954440 Travis and was told we can try to keep the mullion in the constant on setting. Changed setting and customer will watch the condensation, if the water appears we must remove permagum and replaced gasket. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for dishwasher not drying. Upon arrival found rinse aid wasnt in use. Spoke with customer on importance of rinse aid. Proceeded to test unit and found it operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and siliconed the rails of the crisper drawers and advised customer on freezer door operation. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 10/11/2021
"Arrived on site to inspect dryer long dry times. Upon further inspection, the customer advised that they are having to dry loads two or more times. I opened the unit door and pressed the door switch closed and tested on timed dry. I found the element illuminating at the back left corner vent area. Using my vent test kit, I tested the unit two times on fluff/no air and the unit failed both airflow tests. I tested the unit without the rear vent hose on and it passed. I removed a handful of lint from the hose and straightened the dents out. I recommended that the customer have the vents cleaned professionally. No lint observed within the unit, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near New Braunfels, TX 78130
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for leaking from door, upon inspection found the door leaking from vent side, tried opening door and bit broke in screw. Must drill out screw, ordering dispenser and returning. Office to reschedule; ordrng 1 W11412300 (DISPENSER) and 2 W10273971 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Belton, TX 76513
Jonathan M
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Spoke to CS and was advised just to replace the high-voltage control due to the customers complaint and the freezer section sitting at 1.2?F. Replace main board and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW1
Near Belton, TX 76513
Jonathan M
Job Details: 10/11/2021
. He advised that since all components were working and no gas could be detected was a gas leak detector that the unit was working as designed. The customer requested that we fix her front left burner that has a hard time lighting. Swapped burner caps with the right front burner and still have the same issue. Replaced burner had assemblies with the igniter and found the issue with the burner head and igniter.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Round Rock, TX 78681
Tommy
Job Details: 10/11/2021
"Arrived onsite for dryer not heating. Upon arrival found cutoff was blown, replaced and tested unit. Unit is now operating as designed job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced had ice maker with new ice maker. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near New Braunfels, TX 78130
Andrew
Job Details: 10/11/2021
Arrived on site to test unit for loud noise. Found that damper was not secured properly. Secured damper and now unit is functioning as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Round Rock, TX 78681
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Removed gear case and basket. Installed new gear case and basket. Ran calibration then auto diagnostics. Washer running as designed. Ran a high speed spin with customer present. Explained if it start shaking or moving to take a video as its happening and to pause the machine while videoing and open the lid to show us how the load is resting inside the basket. Explained loads can get off center and cause the machine to shake. If load gets off center pausing opening lid and redistribution of the clothes inside the basket will help prevent the washer from shaking. Customer will make sure to send us the video if the load is centered and the washer is shaking beyond what is expected. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/11/2021
Arrived n site for range knob damaged and to hot on low settings. Inspected unit and work area. Found front right burner flame to high. Adjusted burner. Found knob damaged from heat. I
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78723
Matthew
Job Details: 10/11/2021
Arrived onsite for refrigerator water dispenser not functioning and not producing ice. Upon inspection found ice maker fill tube frozen and not filling. No water was being dispensed. Followed water flow and found water reservoir frozen. Thawed reservoir and water flow was restored to dispenser. Thawed fill tube as well. Adjusted temperature to avoid freezing water line. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected washer and found Control panel display is faulty, a new one will be needed to correct issue.; ordrng 1 W11112920 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WOS72EC0HS02
Near Manor, TX 78653
Scott
Job Details: 10/11/2021
"Arrived on site for oven changing or not keeping correct time . Found unit is not connected to WiFi . Ran diagnostics, no error codes . Did instruct customer on having WiFi connection . Oven is heating normally. No other issues found . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
"Arrived on site for a refrigerator icing over on the bottom shelf in the refrigerator. Upon arrival the customer stated the unit was freezing on the shelf right above the bins in the RC, and the water in the unit also stopped working around the same time. I checked temps and found the FC at 2?F and the RC at 36?F. I then put the unit into diagnostics mode and found all airflow components running as designed. I tested the water dispenser and found the water flow good. At the time of service I found no mechanical failure, and the unit was running as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Removed drip pan and installed new drip pan. Removed UI and control and installed new UI and control kit. Relocated thermistor to recommended location and secured with a zip tie then wrapped with foil tape. Powered up fridge and it is cooling as designed. Job completed.
We serviced a
JENN-AIR MICROWAVE
Model JMDFS30HL00
Near Austin, TX 78747
Leonardo
Job Details: 10/11/2021
"Arrived on site test unit for door not closing, tested unit found switch holders very loose causing door key not seeding correctly, also mounting brackets were not seeded correctly to the cabinet causing unit door from closing properly all the time, secured switch holders, installed unit correctly that the mounting brackets will not cause restriction while closing door, tested unit, heated water to 1 minutes, unit now working as designed job complete"
We serviced a
GE COOKTOP
Model PP975BM2BB
Near Kingsland, TX 78639
Cliff
Job Details: 10/11/2021
Arrived on site to diagnose a cooktop that only one burner at a time will function. Found main power supply control failed. It will need to be replaced to complete repairs and office to set return appointment. WB23T10023 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS5
Near Leander, TX 78641
Kayman
Job Details: 10/11/2021
Arrived onsite for microwave with hood light not working. Upon inspection I confirmed the complaint. I accessed the main control and found the chipset for the light had broken or split. I replaced the main control and tested the unit. The unit is working as designed at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Killeen, TX 76543
Al
Job Details: 10/11/2021
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Copperas Cove, TX 76522
Al
Job Details: 10/11/2021
We serviced a
WHIRLPOOL RANGE
Model wfg525s0jz1
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Captured picture of missing model and serial number tag for quick pics. Removed burner plates and caps then installed new burner plates and caps. Tested all burners and range is working as designed. Customer was concerned about center burner not having a large flame. Explained this was a simmer burner and not meant to boil water or cook with. Just to warm items.
We serviced a
GE RANGE
Model JGBS66REK3SS
Near Austin, TX 78704
Jacob
Job Details: 10/11/2021
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Austin, TX 78704
Jacob
Job Details: 10/11/2021
Arrived onsite for unit not smell like gas is escaping from the unit. Used the gas leak detector and had the gas on. The whole time I looked at the unit and couldn?t smell and gas leak and the leak detector did not pick up any strong signals of gas.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Smithville, TX 78957
Matthew
Job Details: 10/11/2021
Arrived onsite for washer with standing water and making a humming sound. Upon arrival tested unit and found noise was coming from drain pump. Pump shorted. Will need to be replaced. Updated model number and found not compatible. Will need to re order drain pump. Office to reschedule. ; ordrng 1 W10876600 (drain pump)
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS1
Near Austin, TX 78750
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose range with F1E0 error coming up when oven is used. Customer advised he told Whirlpool about the error and to come out with board. Board was not on hand due to 0 stock. Office to schedule when board arrives. ; ordrng 1 W11100515 (Mrc2 control)"
We serviced a
WHIRLPOOL DRYER
Model WED96HEAW0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously damaged part. Removed UI console and installed new console with original UI. Powered up washer and washer is working as designed. Customer has a LB pamphlet from my previous visit. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Austin, TX 78731
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose refrigerator with issues with door closing in FC. Customer showed me optical eye cover door was hanging. Found top cover plastic broken. Ordering a flipper to resolve, also ordering other parts in case anything breaks changing over. ; ordrng 1 WP2198633 (Flipper) and 1 WP2198587 (Cover) and 1 WP2198635 (Spring) and 1 WP2198634 (Pin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found fridge had been unplugged for a week due to cooling failure. Plugged back in and found freezer cool about 1 degree every minute. Compressor and fans are running properly.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
David S
Job Details: 10/11/2021
Arrived on site for dryer motor not coming on. I inspected the unit and work area. I found the motor not coming on. I tested voltage to the unit and found good voltage. I gained access to the lower wheel and found it wedged in place by a lint ball. I removed the ball and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Georgetown, TX 78633
Lou
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to remove and replace the main control, main harness and broil element. I retested the broil and bake element and they both are with ohms range. Tested the harness and it is showing good continuity. Per the tech sheet for the cooks error code F1E0, I removed and replaced the main control and tested. Unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for parts diagnosed parts. Replaced unit mag and mag thermostat tested unit and found it now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Austin, TX 78702
Jacob
Job Details: 10/11/2021
"Arrived onsite for unit not make ice. Looked at the ice maker and tried to force a harvest, ice maker would not harvest. Replace the ice maker and forced harvest. Unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Sr#7731959863 arrived onsite and called tech line and spoke with Andy to document findings with oven that had poorly built cabinet that shifted when oven self clean was used. Oven is otherwise operating as designed. Advised customer findings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2021
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Bastrop, TX 78602
Matthew
Job Details: 10/11/2021
Arrived onsite for washer giving unbalance load error. Upon inspection found suspension had failed. Basket was bouncing all over the place. Replaced suspension rods and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Copperas Cove, TX 76522
Al
Job Details: 10/11/2021
"Arrived back on site to install previously ordered left and right hinge, lid and strike. Tested the unit and unit tested as designed. Customer satisfied. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Leander, TX 78641
Justin
Job Details: 10/09/2021
"Arrived on site for a refrigerator with no ice production. Upon arrival the customer stated that the ice maker starting making ice, but with very slow ice production. I checked temps and found the FC at 17?F, the RC at 48?F, and the IB at 36?F. I gained access to the evap covers and found significant ice build up on he RC evap cover. I put the unit into diagnostics mode and found all airflow components running as designed. I activated a manual defrost and found it working as designed. I then gained access to the control and ohmd out all thermistors. The RC thermistor read 7.55k, the FC read 6.83k, the RC evap read 6.81k. The FC and RC was accurate at time of reading, but the RC evap thermistor was out of range due to how much ice was covering it. This indicates the RC evap thermistor needing to be replaced. I am ordering the thermistor to return and install. I informed the customer that the unit needs to be left off for at least 48 hours prior to service in order to thaw. I advised him on putting down towels, for water will come out of the bottom.; ordrng 1 W10316760 (Thermistor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Justin
Job Details: 10/09/2021
Arrived on site for a microwave that was smoking. Upon arrival the customer stated that the smoke was coming from the top left of the unit. I gained access to the inside of the unit and found the magnetron burned out. Due to this I am ordering the high voltage system to be replaced. Office to reschedule.; ordrng 1 W11371266 (Transformer) and 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78717
Justin
Job Details: 10/09/2021
Arrived on site to install previously diagnosed parts. I went to install the pressure regulator and found it would not fit the water line on the refrigerator. Due to this I informed the customer they may need to get the pressure looked at at the wall. We kept the valve on low so the customer still had some water coming through the dispenser. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Cedar Park, TX 78613
Justin
Job Details: 10/09/2021
Arrived on site for a washing machine not locking. Upon arrival the customer stated that when she pressed the start button the lid would pop closed and then pop back unlocked. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and found it ran through as designed. I manually toggled the lock and found it working as designed. I could not replicate any failure at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Justin
Job Details: 10/09/2021
Arrived on site for a refrigerator with the dispenser not working. Upon arrival the customer stated the unit had begun working again. I checked temps in the unit and found them good. I gained access to the filter housing and valve. I found both in good shape. I gained access to the reservoir and found no sign of freezing. The unit unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David Z
Job Details: 10/08/2021
Arrived on site to follow up on refrigerator not cooling. Ran black light over unit and was able to spot a leak from the factory lokring. Cut out pipe section and welded on a tube / coupler to replace the ring. Vacuumed unit and verified there is good vac. Charged to 4.5pz R134. Unit working as designed at this time. Call complete.
We serviced a
GE REFRIGERATOR
Model GSS25GMHECES
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
"Arrived back on site to install previously ordered control, evaporator motor, thermistor and capacitor. I placed a bottle of water inside the freezer and advised the customers it could take 24/48 hours for the unit to reach optimal temperatures. Job complete"
We serviced a
KITCHENAID FREEZER
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling properly and having ice build up on the RC evaporator, I removed and replaced the RC evap motor/harness, RC evap drip pan kit, RC evap cover, hv control, FC evap motor/harness, and modules that were burnt out. I am ordering the deli drawer door, the center rail mullion, mullion cover, and mullion adaptor, a,one with another UI. I am ordering a CNOTE-AUTHORIZATION as well. All parts ordered today can be scheduled to be replaced with with current RC door/gasket that are on order. Office to schedule return service ; ordrng 1 W11028805 (Rail mullion) and 1 W11294550 (Adaptor) and 1 W10830861 (Mullion cover) and 1 W10815674 (Left deli drawer door) and 1 W11387384 (UI)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Canyon Lake, TX 78132
Andrew
Job Details: 10/08/2021
"Arrived on site to test unit for RF burner not igniting. Found burner cap not sitting correctly. Adjusted burner cap properly, tested unit, unit tested good. No leaks detected, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
"Arrived on site for refrigerator intermittently powering off. Inspected unit and work area. Found ice maker container full. Found good frost pattern on both evaporators. Found water under deli control. Wiped water out of drawer. Inspected wire harness and control for corrosion, found none. Informed customer if failure reoccurs to open and close deli drawer lot see if unit will power back on. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Spicewood, TX 78669
Leonardo
Job Details: 10/08/2021
"Arrived on site to install console, installed console, tested unit, unit working as designed,job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Temple, TX 76502
Tyler
Job Details: 10/08/2021
Arrived on site for wall oven giving it to anyone after previous repairs. Upon arrival I reconfirm complaint and found that ui and ACU were still failing to communicate with one another. I replaced both parts and found after reassembly that unit was functioning as designed as well as heating to proper temps with no errors call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Copperas Cove, TX 76522
Al
Job Details: 10/08/2021
Arrived on site to install previously ordered parts. Removed and replaced the heater and OWI sensor. Tested the unit and unit tested as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Waco, TX 76708
Jonathan M
Job Details: 10/08/2021
"Arrived on site for a washing machine that?s making noise as it spins. Inspected unit and work area. The customer advised the unit and duck not only makes noise while it spins but as it?s agitating as well. Ran the unit through a spin cycle and heard the transmission grinding as it spun. Tested agitation and found the belt slipping when agitating water. Advise customer he would need a new gear case, belt, and splutch assembly for repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near West, TX 76691
Jonathan M
Job Details: 10/08/2021
Arrived on site for a dishwasher that won?t shut properly. Inspected unit and work area. Confirmed the customers complaint and checked the feet leveling as the unit was unlevel. I just intervene and still had an issue. Checked the hinges and found one of the hinges in a different slot than the other side of the door. Reset hinge in the proper location and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Killeen, TX 76541
Al
Job Details: 10/08/2021
Arrived back on site to install previously ordered parts. After installing the parts the unit now functioning as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Moody, TX 76557
Tali W
Job Details: 10/08/2021
"On site for range stuck in demo mode. Customer stated he would turn demo mode off and be able to use the unit. Then, the next time he would try to use it, he would find the unit back in demo mode. Confirmed complaint. Ordering control. Office to reschedule when part availability is known. ; ordrng 1 W11528237 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76542
Tyler
Job Details: 10/08/2021
Arrived on site for microwave that made a popping noise on two different occasions according to the customer that sounded like a gunshot going off. Upon arrival found no error codes and diagnostics I ran multiple heating test but cannot confirm any sort of loud popping noises but I did however find that the turntable was not seated properly on the turntable mounting motor and found that the turntable had some charring right next to the terminal connections also found a turntable was too easy to turn by hand manually after replacing the turntable motor I reassembled and tested unit found that microwave was much quieter than before still no popping noises and unit is heating as design. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer that appliances were not intended to be put on gfci circuits and can cause them to trip. No further repairs can be done to refrigerator to prevent issue. No leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Nolanville, TX 76559
Tyler
Job Details: 10/08/2021
Arrived on site for washer making grinding noise. Upon arrival found no errors in diagnostics. After further inspection I found gearcase still intact but the inner basket mold had broken around shaft at base of inner tub. Spanner nut still in tact. Also found entire assembly leaning to front left and suspension rod not holding tub well. At time of service all other components appeared to be functioning as designed. Will need office to reschedule once availability of parts is known. ; ordrng 1 W10554251 (Inner basket) and 1 W10780045 (Suspension rods) and 1 WP389140 (Drive block) and 1 WP21366 (Spanner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, TX 76712
Jonathan M
Job Details: 10/08/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both thermistors and control and tested the unit. The unit began to work as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Waco, TX 76710
Jonathan M
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Coupler, dryer, and compressor and place the unit under a vacuum. The unit held a vacuum for 15 minutes. Charge the unit and the unit ran up to 140 psi on the high side and zero psi on the low side. The unit is now working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mount Calm, TX 76673
Jonathan M
Job Details: 10/08/2021
Arrived on site for a dryer that?s making a ticking sound at the end of the cycle. Inspected unit and work area. Tested unit and confirmed the customers complaint but found the ticking sound coming from the heater as it was beginning to cool. I did advise the customer that that is normal after high heat cycles due to thermal expansion and retraction. The unit is working as designed. Call complete.