We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details:
05/16/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new tub basket cam belt gearcase and hub. Then tested unit and found unit operating as designed.job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Kevin
Job Details:
05/16/2022
"Arrived on site and inspected dishwasher and found Power to valve is correct but incoming water is barely trickling in. Replaced water valve and this had no positive affect. Removed waterline from valve and found no water pressure from source. Water source will need to be corrected by apartment maintenance, Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Liberty Hill, TX 78642
Kimo
Job Details:
05/16/2022
"Arrived onsite onsite to install previously diagnosed parts. Upon arrival I installed new Ui, main control,and fc fan harness. And advised customer to wait 24hrs. To see if the refrigerator cools since it was starting from scratch. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Gatesville, TX 76528
Gerry C
Job Details:
05/16/2022
"Arrived to inspect no cool. I found the start device on the unit had failed and after replacement, the unit resumed normal operation. I tested within service mode as well and all functions were present. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Temple, TX 76504
Gerry C
Job Details:
05/16/2022
Arrived for no draining complaint and code. The unit had F9E1 stored in memory and I cleared it. I found the drain tube had kinked at the outlet on the left rear of the unit and I corrected the issue and changed drain tube routing to prevent future failures. I tested the unit within service test mode and verified correct operation and there were no detectable leaks during service.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB14
Near Harker Heights, TX 76548
Tyler
Job Details:
05/16/2022
"Arrived on site for wall oven giving multiple failure codes and not functioning. Upon arrival confirmed complaint and found reported codes present. I found door latch functioning within required specs. Found failures in ACU as well as sister control board to latch. . Call complete 8301917 (ACU rebuild), sister board replacement"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS66EEB8
Near Harker Heights, TX 76548
Tyler
Job Details:
05/16/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint. After further inspection I found all fans running but comprewas turning on/off occasionally. Found resistance across compressor windings within manufacturing specs. I then found start device and capacitor had failed. Replaced both parts and verified unit could run over 15 minutes without failures. Informed cust9mer to give unit 24hrs to stabilize temps and an additional 24hrs to fill bucket with ice. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78745
Tyler L
Job Details:
05/16/2022
"Arrived on site for complaints of door not sealing. Found door installed correctly. Found frost in freezer. Inspected gasket and found no tears, but gasket is worn out and flat. Exposed evaporator to inspect evap fan and found it running smooth. Found evaporator cover not fully seated in position. This is causing the freezer door to stay slightly open, causing an air leak. Positioned evap cover correctly and now door is closing all the way. If issue continues we will need a new gasket. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Nolanville, TX 76559
Tyler
Job Details:
05/16/2022
"Arrived on site for dryer not heating. Upon arrival confirmed complaint. Found element ohming at 10 with no signs of grounding out. Found all stats and thermal fuses, and cutoffs working within manufacturing specs. After further testing I found the cause of failure was a clog within venting of home. Instructed customer they would need a dryer vent cleaning in order to resolve issue. Dryer functioning as designed. Call complete"
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Temple, TX 76502
Tyler
Job Details:
05/16/2022
Arrived on site for dryer making loud noise. Upon arrival confirmed issue. Found after further inspection that belt had popped out of place and was rubbing against Idler. Was able to verify belt and idler still intact roller supports all functioning. Reassembled unit and found no failures or odd noises. from customer and instructed them to contact us back if noises were to return. Call complete
We serviced a
GE DISHWASHER
Model GDF570SGF2CC
Near Temple, TX 76502
Tyler
Job Details:
05/16/2022
"Arrived on site for dishwasher leaking. Upon arrival confirmed complaint. Upon further inspection I found signs of leaking from door gasket, Luis large amount of corrosion and leaking from drain motor. After customer approval I installed required parts. Cleared Left over debri from under unit and reassembled and tested. Found no leaks in, under, or around unit. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Temple, TX 76502
Tyler
Job Details:
05/16/2022
"Arrived on site for dryer making loud noise. Upon arrival confirmed issue. After further inspection I found coins, debri had fallen between tub seals. After removing debri I found noise had stopped and dryer was heating, functioning as designed with no noise. Call complete"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Austin, TX 78703
Luis
Job Details:
05/16/2022
Arrived on site. Found bottom left side corner of cabinet smashed causing cabinet to warp and prevent door gasket to seal correctly found liner also damaged called tech support unit is unrepairable and will need to be exchanged. Uploaded pictures. Sr#7733662321
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78730
Justin
Job Details:
05/16/2022
"Arrived on site for a washing machine with no power and is locked. I tested the unit and found it completely unresponsive. I checked voltage at the wall and found it good. I then checked voltage at the control and found the control not sending anything to the UI. This indicates a bad control. I then gained access to the bottom of the unit and found significant gearcase oil. In order to repair the unit it will need a control, gearcase, and slider.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Bastrop, TX 78602
Joe Z
Job Details:
05/16/2022
Arrived onsite for Making very loud vibrating sound seems to be coming from right side of freezer. Upon arrival noticed the sound immediately near the compressor. Found capillary tube was rubbing another refrigerant line. Secured the position of the capillary tube and the vibration sound is now gone. All remaining sounds are normal operating sounds. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near McDade, TX 78650
Joe Z
Job Details:
05/16/2022
Arrived onsite for water inlet valve leaking internally. schedule service. service code: F8E3 error code for over flow. Upon arrival door is locked due to standing water inside tub. Drained unit and found water back flowing into unit. Inspected water valve and water valve is operating as designed. Noticed the standpipe is only 1 foot above floor with about 3 inches of hose in side the standing water in stand pipe. Advised customer that the back flow of water into her unit is caused because the stand pipe is too low and needs to be higher and the drain hose cannot be in water. Recommend that customer contact a . No leaks present at this time. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waco, TX 76710
Jonathan M
Job Details:
05/16/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and found an F8 E1 (low/no water detected during fill), F9 E1 (long drain), and F2 E1 (stuck key) error codes. Ran the unit through diagnostic testing and found all fill valves working properly. Drained the unit and found the unit draining properly. Ran the unit through an auto test and the unit ran as designed. Test of the unit and manual spin and agitation and the unit was working as designed. Advise the customer that the issue would have to be within the home(water supply or improper drainage installation) due to inability to replicate failure. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS05
Near Georgetown, TX 78626
Cliff
Job Details:
05/16/2022
Arrived on site to diagnose an oven with a door not closing properly. Found burner cover not placed in cavity properly and oven door hitting cover. Repositioned cover to proper mounting area and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78754
Joe Z
Job Details:
05/16/2022
Arrived on sight for continued issues of condensation build up. Upon arrival inspected unit and took 3 pictures of gaps. Called techline. Tech requested pictures. Sent tech pictures via text and uploaded pictures to SD. Tech said there is no repairs for m to make at this time and whirlpool will reach out to customer. Tech gave SR# 7733659724. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Matthew
Job Details:
05/16/2022
Arrived onsite for range bake function not responding. Upon arrival tested unit. No spark happening. Broil was making a click sound but no ignition. Called tech line for assistance. Provided SR#7733659542. Found line to valve open at DSI board. Checked at valve and found harness not secured. Secured connector and tested. Both back and broil function properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Lorena, TX 76655
Jonathan M
Job Details:
05/16/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the user interface panel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorena, TX 76655
Jonathan M
Job Details:
05/16/2022
Arrived on site for a refrigerator that is leaking water. Inspected unit and work area. The customer advised the unit does not leak water from the refrigerator but is building moisture up in the top of the refrigerator section. Did confirm the customers complaint and found that the door seal was not sealed all the way around the cabinet. Went ahead and re-molded and reshaped the gasket. The customer was requesting a replacement unit. I did advise the customer that we are only service and our job is to make repairs. Customer was OK with me making the repair but is going to contact their distributor for a potential replacement. Call complete.
We serviced a
LG WASHER
Model WM3001HPA
Near Marble Falls, TX 78654
Lou
Job Details:
05/16/2022
"Arrived on site to inspect washer not draining. Upon further inspection, I found the washer/dryer stacked. I was able to move the dryer over to a mini fridge sitting next to the washer, but before doing such, I had the customer sign a waiver of damages when moving appliance. I placed the washer in diagnostics and tested and found the drain pump not functioning properly. Advised the customer of my findings and removed and replaced the drain pump. Retested the unit in diagnostics and it is operating as designed. Placed the dryer back onto the washer and secured it to the washer. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS
Near Leander, TX 78641
Kimo
Job Details:
05/16/2022
Arrived onsite for vent hood tripping breaker. Upon inspection I found that the neutral and ground wires were switched in the power cable. I corrected this and tested unit and found unit operating as designed.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Austin, TX 78745
Tyler L
Job Details:
05/16/2022
Arrived on site for complaints of freezing food in RC. Found temperatures set to 45 and 1. Measured temperature and found 43 degrees in RC and 3 degrees in FC entered service mode and tested thermistors and they passed. In test 3 the air baffle is opening and closing properly. Evap fan running.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW2
Near Leander, TX 78641
Kimo
Job Details:
05/16/2022
Arrived onsite for washer making noise grinding when in spring. Upon inspection I found that the bearings need to be replace I installed new kit and tested unit and found unit operating as designed no leaks. Customer with card. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details:
05/16/2022
Arrived onsite for to install previously diagnosed pats. Upon arrival I installed new wheel assembly x3 and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Round Rock, TX 78665
Wesley
Job Details:
05/16/2022
Arrived onsite and found freezer frosting from poor seal to cabinet. Used heat gun to treat seal for better seal and set timing properly for good seal. Advised customer on findings and maintenance procedure. All checks good. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model GSE25HSHEHSS
Near Round Rock, TX 78681
Wesley
Job Details:
05/16/2022
Arrived onsite for fill cup being needed for icemaker to operate without leaking. Installed fill up. Charged 5 after for fill cup. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Kimo
Job Details:
05/16/2022
Arrived onsite for to install previously designed part. Upon arrival I installed new right side rc door gasket.Unit opening as designed.
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Austin, TX 78731
Justin
Job Details:
05/16/2022
"Arrived on site for a dryer not heating. Upon arrival the customer stated that the unit will heat and the clothes will get warm, but it will take 3-4 cycles to actually dry the clothes. I found the dryer vent went directly back and outside. I went to check the vent and found the hole 100% blocked by lint. We cleared the hole. I then tested the unit and found the unit drying as designed. Call complete."
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, TX 78731
Justin
Job Details:
05/16/2022
Arrived on site for a range that was making a pop sound when the oven was in use. Upon arrival the customer stated that both ovens will make a swoosh sound every few minutes while running. I tested the unit and preheat both ovens to 350?F. I found the noise to be the oven cycling the flame. I found the unit working as designed and informed the customer on the function of the unit. I also showed the customer where it states this in the user care guide. Call complete.
We serviced a
LG WASHER
Model WM0642HW/01
Near Austin, TX 78729
Justin
Job Details:
05/16/2022
"Arrived on site for a washing machine leaking. Upon arrival the customer stated it was leaking in the front, and the unit was filling on its own when idle. They also found they had accidentally ripped the front gasket. I tested the unit and found it aggressively leaking out of the door gasket. I also found the valve slowly dripping into the unit allowing water to build up when not in use. I found the model number we had was incorrect, and when looking up the correct gasket and valve for the correct model they were both . I informed the customer of my findings, and that the parts were unavailable
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
Justin
Job Details:
05/16/2022
"Arrived on site to install previously diagnosed parts. I installed the new console and lamp. I tested the unit and found it working as designed. I advised the customer on connecting the unit to WiFi, for if they do not then they cannot get the system updates. I let them know that this could be a reason the time is not keeping. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Austin, TX 78747
Kevin
Job Details:
05/16/2022
"Arrived on site and inspected range and found a small plastic ruler was dropped in between stainless steel fa?ade front glass on oven door. This space is not accessible, oven door glass does not separate from stainless steel fa?ade. Oven heat should not affect plastic ruler.
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS6
Near Austin, TX 78747
Kevin
Job Details:
05/16/2022
"Arrived on site and found service call is actually for microwave. Inspected microwave and found it is not heating. Found diode is burnt out. Recommended that Magnetron, capacitor, and diode be replaced. Customer will contact the office if they wish to continue with repair."
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Kyle, TX 78640
Kevin
Job Details:
05/16/2022
"Arrived on site and found saved error code F4E4, F4E3, F2E1, disassembled dryer and found element has failed and fuse has failed. After replacement dryer is running and heating again. Found airflow to the exterior of the building is restricted and will need to be clean/cleared by a service before dryer is use again. No warranty on parts are for residential appliances being used in commercial setting, job complete"
We serviced a
GE DISHWASHER
Model GSD3360R00SS
Near Kyle, TX 78640
Kevin
Job Details:
05/16/2022
"Arrived on site and inspected dishwasher and found it is full of water, found knock out on garbage disposal was never removed. Sent a short video to KB/service management. After clearing knock out dishwasher is now draining properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Kevin
Job Details:
05/16/2022
"Arrived on site and inspected refrigerator and found no ice production, set refrigerator into a diagnostic cycle and found icemaker will harvest. Ran fill test and valve did not activate. Found voltage to valve is good. Replaced valve and found it is now activating but water line inside freezer door is frozen. Used steamer to clear ice from waterline and it is now filling icemaker properly. If issue continues freezer door will need to be replaced. W12QFY0DPL1"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Austin, TX 78744
Tyler L
Job Details:
05/16/2022
"Arrived on site for complaints of broken belt. Found unit disassembled from customer attempting to repair. Found many missing screws and a missing back panel. Found broken belt. Customer provided new belt. Installed new belt and tested. Unit tumbling and heating correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Tyler L
Job Details:
05/16/2022
"Arrived on site for complaints of not draining. Found unit draining properly. Inspected hoses and drain pump, found nothing blocking. Filled with water and called for drain, and unit drained. No stored error codes. No water leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near San Marcos, TX 78666
Andrey
Job Details:
05/16/2022
"Arrived on site to test unit for no heat, tested unit found transformer getting 120VAC, but noticed magnetron over heating and smoking, called tech line to document my findings, was advised to change out mag,cap and diode Sr#7733660358, replaced part, tested unit, unit is now heating, advised customer to change filter periodically do to excessive grease buildup inside unit, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Canyon Lake, TX 78133
Andrew
Job Details:
05/16/2022
"Arrived on site to test unit for no power. Found power supply board receiving proper voltage but no voltage being dispersed. Replaced power supply and tested unit, all functions seem to be working as designed at the moment. Evap thermistors in range. Evap motors engaging, ice maker responding properly, no water build up or corrosion on pantry UI, condenser is nice and clean. Compressor running and pulling consistent 1.5amps after a couple minutes of kicking on. No leaks detected. Job complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRS00
Near Canyon Lake, TX 78133
Andrew
Job Details:
05/16/2022
Arrived on site to test unit for not cooling. Found compressor not engaging. replaced start device and tested unit unit now working as designed. Compressor pulling 1amp and ideal frost pattern developing on evap. No leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Canyon Lake, TX 78133
Andrew
Job Details:
05/16/2022
"Arrived on site to test unit for error code f9e1(no drain). Found drain pump had loose connection. Secured connection and installed high drain loop, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near New Braunfels, TX 78132
Andrew
Job Details:
05/16/2022
"Arrived on site to test unit for excessive frost on FC evap and fan noise. Unit was defrosted upon arrival. Found thermistor was reading slightly warmer than actual temp. When engaged in diagnostics found control not engaging defrost element. Continuity through element is correct. Replaced control and evap harness. Tested unit, unit now working as designed. Also found center mullion between pantry drawers had a gap. Filled gap with caulking to prevent air leak. Advised customer to place glass of water in Fc and once frozen over to use unit. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near New Braunfels, TX 78130
Andrew
Job Details:
05/16/2022
"Arrived on site to replace control and console from previous diagnosis per tech line. Removed vent tube from rear of unit and excessive water poured out. Replaced control and console, tested unit, unit now working as designed. Advised maintenance to have vent cleared as water accumulation is causing steam to accumulate of electronics causing issue. Job complete."
We serviced a
FRIGIDAIRE COOKTOP
Model FGGC3047QS
Near Austin, TX 78738
Brandon
Job Details:
05/16/2022
"Arrived on site to inspect unit for yellow flames, I found unit needed LP conversion kit.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78737
Brandon
Job Details:
05/16/2022
"Arrived on site to inspect unit for temperature concerns, found upper and lower oven within proper range when tested at 350 degrees."
We serviced a
MAYTAG DRYER
Model MGD5500FC0
Near Austin, TX 78739
Brandon
Job Details:
05/16/2022
"Arrived on site to inspect unit for noise issues, found RR roller and idler bracket were failing, I replaced roller wheel and idler bracket, unit tested good, but needed a vent cleaning.
We serviced a
MAYTAG OVEN
Model CWE5800ACS14
Near Austin, TX 78749
Brandon
Job Details:
05/16/2022
"Arrived on site to inspect unit for needing to be installed. I installed unit properly, found indicator light switch missing, and wire connector needs replacing. I installed, but contractor said he would order the switch and install.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS03
Near Austin, TX 78703
Luis
Job Details:
05/16/2022
"Arrived on site for water leaking into ice bin. Found water leaking between icemaker mold and gear case diagnosed a defective icemaker. Replaced icemaker,icemaker ran through a cycle and filled with water no leaks.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Austin, TX 78702
Luis
Job Details:
05/16/2022
"Arrived on site for door issues. Found right side door not sealing correctly,adjusted hinges tested door closure good."
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Austin, TX 78749
Brandon
Job Details:
05/16/2022
"Arrived on site to inspect unit for part of the panel not responding, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near New Braunfels, TX 78130
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for not drying clothes, tested unit found unit receiving proper voltage and heater is engaging, preformed vent test and it failed restricted air flow, recommend to hire a professional vent cleaner to address issue, running unit without cleaning vent will potentially damage unit, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Jarrell, TX 76537
Gerry C
Job Details:
05/14/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the damaged rotor and tested. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Lou
Job Details:
05/14/2022
"Arrived on site to inspect refrigerator making intermittent clicking noises. Upon further inspection, the customer advised that they could hear a clicking noise and all lights would turn off and it would stop cooling. They advised that they would unplug the unit and plug it back in and it would begin to cool again. I found the deli control not functioning. I inspected the deli harness and found 4 of 5 wires broken.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78626
Gerry C
Job Details:
05/14/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the control and tested. Normal light function resumed. The unit heated as designed and no further sparking damage could be found. Operational test good.
We serviced a
GE RANGE
Model JGBS15GER5WH
Near Georgetown, TX 78626
Gerry C
Job Details:
05/14/2022
Arrived to inspect no ignition. I found the igniter would not heat and verified it had line VAC present. It measured open via ohm test and I quoted the CX for replacement. I removed and replaced the element and tested. The unit heated and cycled as designed. No gas leaks detected during service.
We serviced a
KENMORE REFRIGERATOR
Model 106.570326
Near Georgetown, TX 78633
Gerry C
Job Details:
05/14/2022
"Arrived to inspect no ice. The CX had purchased a valve from another vender and requested I instal. The issue of no ice production was not remedied and I tested and verified it was the ice maker. I quoted the CX and replaced the ice maker and tested. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Georgetown, TX 78633
Gerry C
Job Details:
05/14/2022
"Arrived to inspect no ice. I found the ice maker would stall and not complete harvest revolution without assistance. I quoted the CX and removed and replaced the ice maker and tested. All functions were present and the unit filled to the expected depth. I advised the CX to throw out the first few batches and then use at will. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Lou
Job Details:
05/14/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the filter head failure/leaking, I removed and replaced the filter head and installed the customers filter that they purchased and tested the unit. Unit is operating as designed. I placed permagum at the back corner of the RC section to seal off the opening in the upper right corner where the water lines come in. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Georgetown, TX 78633
Lou
Job Details:
05/14/2022
"Arrived on site to inspect refrigerator leaking water and seal broken. Upon further inspection, I found the RC door gasket badly gapped at the lower right corner and not sealing causing condensation to build up in the RC section. The FC door is sealing good. Customer advised that the door opening position was switched during installation. Using my heat gun, I heated the gasket and shaped it and closed the door. Using my plastic putty knife and hat gun, I pressed the gasket against the chassis and heated it again to allow it to form against the chassis and door. The door is not sealed and no further gaps. I recommended that the customer leave the door close for approximately 8 hours to allow the gasket to hold its shape and continue to seal. A
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Georgetown, TX 78633
Lou
Job Details:
05/14/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not illuminating. I disassembled the unit and tested the element, cutoff and thermostat and found the element bad. Also found belt worn and the tension pulley with worn spots on it form the belt. I removed and replaced the element assembly, belt and tension pulley; cleaned the unit and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Georgetown, TX 78628
Lou
Job Details:
05/14/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the blower wheel,failure, I removed and replaced the blower wheel and tested the unit. Unit is operating as designed.No lint observed during service, job completed"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Andice, TX 78628
Lou
Job Details:
05/14/2022
"Arrived on site to inspect range oven not reheating after preheat. Upon further inspection, the customer advised that the oven will heat then when it goes to get back to preheat temp, they can hear it clicking but it wont reheat. I removed the bottom panel and accessed the ignitor & burner and tested. I found the ignitor arcing and igniting the burner as designed. I did find that the ignitor was badly burnt and beginning to warp away from the burner. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near New Braunfels, TX 78130
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for long pre heat, tested unit found elements are good, temp sensors is slightly out of range, pre-heated unit to 350, temp probe was reading 15 degrees lower then oven , calibrated unit, now both oven and temp probe are reading the same, at this time the unit is running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near New Braunfels, TX 78130
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for not spinning clothes out, tested unit found control not sensing that water is still in tub, replaced control, ran a drain spin cycle, water is now draining completely, if issue still persists, recommend replacing suspension rods, customer also had a issue with bleach from previous cycles making into next cycles and damages clothes, advised customer since unit does not have a rinse out for bleach dispenser to put bleach directly into tub,at this time the unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near New Braunfels, TX 78130
Andrey
Job Details:
05/14/2022
"Arrived on site to replace previously diagnosed bake element, replaced element, tested unit, unit now heating as designed,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM3
Near New Braunfels, TX 78132
Andrey
Job Details:
05/14/2022
"Arrived on site to replace previously diagnosed control, verified control was needed, replaced part put unit through diagnostics and noticed extreme amount of suds, advised customer to run a few cycles with no soap to remove suds, customer has a water softener that is set high advised customer to turn it down and see if suds improve,
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78132
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for gas smell, tested unit applied bubble solution on all connection point not gas leaks detected, customer stated that the only time she smells gas is when she is baking in oven, in inspected burner all is good, igniter igniting at one click, at 350 and 425 with no delay, if issue returns, recommend replacing valve, at this time the unit is running as designed job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near New Braunfels, TX 78132
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for not resetting, customer installed unit back into housing, put unit into diagnostics, found F8E4 float switch open, possibly a over suds causing water to over fill into tray shutting unit down, customer is using liquid detergent for dishwasher, advised customer to use pods instead, also ran two diagnostics cycles and water was still coming in cold into dishwasher, customer has a tankless water heater and it takes a while for water to get hot, advised customer to run hot water in sink before start dishwasher, leveled unit and ran in normal cycle for 15 min, no issues with unit found at this time, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near New Braunfels, TX 78132
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for door not staying down, tested unit found failed friction sleeves, ordering parts, office to reschedule ; ordrng 2 WP8268961 (Friction sleeves)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Andice, TX 78628
Lou
Job Details:
05/14/2022
"Arrived on site to inspect dishwasher clips missing. Upon further inspection, I found the upper rack left stop missing. Customer also advised that the unit is not drying properly. I placed the unit in diagnostics showing no error codes and tested. While testing, I placed my multimeter at the black wire the junction box and tested amp draw to the element. The element tested good as it read 7-9amps in wash & dry cycles of diagnostics. I found the element badly rusted and corroded with a few burnt spots around it. I am ordering the element and (2) stops and scheduled return service for 05/21/22. No water leaks observed during service.; ordrng 1 W10518394 (Element) and 2 Wpw10082861 (Rack stop)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near New Braunfels, TX 78130
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for no ice production, tested unit found FC door harness is broken, will need new FC door to fix issue, returning with all per screened parts to ensure completion, advised customer that it will take 4-8 weeks to get door office to reschedule ; ordrng 1 LW11089011 (FC door)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Georgetown, TX 78626
Gerry C
Job Details:
05/14/2022
Arrived to instal previously diagnosed and ordered parts. I removed the unit and removed and replaced the magnetron. During mag installation I found the inverter board had a visible burnt area and will require replacement. Office to contact CX to arrange return service. ; ordrng 1 W11325604 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Georgetown, TX 78626
Gerry C
Job Details:
05/14/2022
"Arrived to inspect circuit breaker tripping. I could not recreate the issue, but the CX was able to give a very good description of the issue. The unit would trip the breaker within 2 minutes or less, after plugging it back in. I activated all loads through service test mode and could not recreate. I removed the evaporator cover and found nothing that would directly indicate the issue. I discussed other machines that have had similar issues and the fact that replacing the evap motor cured the issue and the CX elected to have us replace the motor to prevent possibilities of filter interruption. No leaks observed during service.; ordrng 1 WP2315549 (Evap motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Gerry C
Job Details:
05/14/2022
"Arrived to inspect code and draining issue. F9E1, FAE2 codes stored. The unit had brass washers on the element and they need to be replaced
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Lou
Job Details:
05/14/2022
"Arrived on site to inspect wall oven turning on & off by itself. Upon further inspection, I attempted to place the unit in diagnostics but the touchscreen would not respond to touch. I cycled power to the unit and attempted again and it continued to fail. I am ordering the control panel and will return with all screened parts. Office to schedule return service due to the availability of parts.; ordrng 1 W11296171 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
Lou
Job Details:
05/14/2022
"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. When the unit got to agitate, it failed. I advanced to spin and again it failed and made a loud grumbling noise. Tilted the unit back and found gearcase oil on the pulley shield, cam and all four panels. When I removed the belt, I found the shaft in the motor was loose. I attempted to spin the pulley and it failed. I removed the motor and tested again and it made the noise I heard while testing the unit. I removed and replaced the gearcase and advised the customer I would have to order the motor. Got the unit reassembled and left unplugged for safety. I am ordering the motor and scheduled return service for 05/21/22. No water leaks observed during service.; ordrng 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near New Braunfels, TX 78132
Andrey
Job Details:
05/14/2022
"Arrived on site to test unit for no ice production, tested unit found broken connection on ice maker facia heater, fan is running really weak with unusual sound to it, ice maker has a E5 error, thermistor in ice maker ice out of range, recommend replacing ice maker, control, ice box fan and ice maker Facia heater, office to get authorization and reschedule ; ordrng 1 WPW10553630 (Ice box Facia heater) and 1 WPW10628307 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Leander, TX 78641
Vincent
Job Details:
05/13/2022
"Arrived on site to inspect dishwasher, inspected unit and work area. I removed kickplate to inspect the wiring and found power source wiring shorted. I then fixed the main power wiring and tested unit. Unit is working as designed I ran a full diagnostics cycle and found error codes stored F6E4. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MFW9700SB1
Near Austin, TX 78723
Joe Z
Job Details:
05/13/2022
Arrived onsite for unit leaking water. Upon arrival inspected unit and found rip in bellow. No other leaks found. Need to replace bellow. No leaks present at this time.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Joe Z
Job Details:
05/13/2022
Arrived on site to replace dented bottom left door. Replaced door. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78723
Joe Z
Job Details:
05/13/2022
Arrived onsite for Dishwasher lights won't stay on . Upon arrival unit was unplugged. Checked polarity and all is good. Checked junction box and connections are good. Test control and getting 120v. Called techline for assistance. Tech had me try unplugging each harness 1 at a time. Control still would not light up. Tech recommended replacement of control. Tech gave SR# 7733653217 Replaced control and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHWE900VW00
Near Austin, TX 78723
Joe Z
Job Details:
05/13/2022
Arrived onsite for ERROR CODE F21 - SUDS ERROR- SOUNDS LIKE DRAIN PUMP IS RUNNING/ FAINT BURNING SMELL. Upon arrival found standing water in tub. Tested unit and drain pump would energize but not pump. Need to replace drain pump. Drain out all water with vacuum. Replaced drain pump and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAB0
Near Austin, TX 78752
Joe Z
Job Details:
05/13/2022
"Arrived onsite for unit leaking water from underneath. Found some water sitting at bottom of tub. Test the drain pump an operates as designed. Found that a paper plate was washed and completely covered the filter. Explained to customer that during a normal cycle there are a series of times the unit drains, if the unit cannot drain or has a slow drain the unit will over fill and leak. Cleared out the filter and test the unit. Unit drains and operates as designed. No leaks present at this time. Job complete"
We serviced a
JENN-AIR FREEZER
Model JUD24FCERS00
Near Austin, TX 78731
Wesley
Job Details:
05/13/2022
Arrived onsite and found unit not reaching temp in either compartment because the fresh food section had frozen over the evap. Was informed that the same symptom has persisted since the last visit. Advised the customer on defrosting unit for 2 days to reset. Customer will call back if symptoms return. No charge due to prior misdiagnosis of issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details:
05/13/2022
Arrived onsite for dishwasher not draining properly. Upon inspection I found that the knockout in the disposal was not removed all the way I corrected this and tested unit and found found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Austin, TX 78746
Wesley
Job Details:
05/13/2022
Arrived onsite and found the bellow failed with tear in it. Unit is now operating as designed.
We serviced a
LG WASHER
Model WM3670HWA
Near Austin, TX 78703
Wesley
Job Details:
05/13/2022
Arrived onsite for not draining and found drain pump motor burned out. Repaired unit by replacing drain pump. All checks good. Charged in full.
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Austin, TX 78703
Wesley
Job Details:
05/13/2022
Arrived onsite for leaking valve. Valve leaking intro drum while on standby. Completed repair. Unit is now operating as designed.
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Austin, TX 78704
Wesley
Job Details:
05/13/2022
Arrived onsite and installed front panel to repair cosmetic first 30 day claim. Unit is now in good order.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Leander, TX 78641
Kimo
Job Details:
05/13/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new panel and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Leander, TX 78641
Kimo
Job Details:
05/13/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new thermal fuse and tested unit and found unit operating as designed. Job complete
We serviced a
LG WASHER
Model WM3570HWA
Near Round Rock, TX 78681
Wesley
Job Details:
05/13/2022
Arrived onsite for sudden slow leak from underneath. Found unit air trap hose dislodged from air trap. Tested unit. Unit is now operating as designed without a leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Georgetown, TX 78628
Lou
Job Details:
05/13/2022
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, the customer advised that the ice maker in the FC section was not producing ice. When I opened the FC door I found the ice bin full of ice. I found the ice maker arm in the down position. Closed the FC door and tested temps and could not get a good reading due to having the door open too long. I tested temps in the RC=39 degrees. I advised the customer that there are possibilities that something may have kept the door from closing and allowing warm air into the FC section which would keep the ice maker from harvesting or something may have caused the IM arm to go into the off position. I recommended monitoring the ice maker and if it should stop making ice again. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Georgetown, TX 78626
Lou
Job Details:
05/13/2022
"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found the unit plugged in, but the control panel display was blank. Unplugged the unit and removed the back lower panel and inspected the terminal block. I found the neutral stub on the block loose. When I went to remove the harness from the block, I found the block cracked and the neutral wire connector was broken which is causing the unit to trip the breaker. I removed and replaced terminal block and placed a new connector on the neutral harness and re#wired the block and tested. Unit is operating as designed. Job completed."
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Cedar Park, TX 78613
Scott
Job Details:
05/13/2022
"Arrived on site for dead microwave . Found switches in good shape . Found cavity tsat blown and charred . Replaced fuse , ran unit for 5 mins . All checked normal. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78641
Scott
Job Details:
05/13/2022
Arrived on site for dishwasher not washing . Found wash motor dead . Motor is getting voltage. Replaced sump and motor . Ran diagnostics again . All checked normal. No water leaks detected at time of service. Job complete