We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Georgetown, TX 78626
Gerry C
Job Details: 09/26/2022
"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and found a large amount of oil within the lines and ensured it was all cleared. This is likely the cause of the failed compressor and the unit was laid on its side by the installer or during shipping prior to being installed in the CXs home. I removed and replaced the compressor, dye drier and service port and pressure tested the system. Seeing no drop, I vacuumed to 410 microns and then monitored for an additional 15 minutes. With no loss of vacuum, I charged the system with the MFG prescribed refrigerant charge and tested. The ice maker fascia to door gasket required reseating due to a badly folded gasket. The unit operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, TX 76705
Jonathan M
Job Details: 09/26/2022
Arrived on site to install previously diagnosed fart. Inspected unit and work area. Replaced the main control and test of the unit. Ran the unit through an auto test in the unit ran as designed. Tested the unit in a normal wash cycle and found the unit sensing and then filling with water. The unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waco, TX 76710
Jonathan M
Job Details: 09/26/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the reservoir and had a couple quick connects due to the water tubes not reaching all the way up to the filter. I tested the unit in the end I began to work and operate as design.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Vincent
Job Details: 09/26/2022
BT arrived on site to inspect range. I found that some of the burners wouldnt ignite easily. Some of the burner caps were on the wrong burner heads. I realigned them to where they are supposed to be. I then modified and cleaned the outer burner heads so they will ignite easier. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Woodway, TX 76712
Jonathan M
Job Details: 09/26/2022
Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced the oven temperature sensor and tested the unit in the upper oven. Found the unit cycling and operating as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78733
Vincent
Job Details: 09/26/2022
"Arrived on site for dryer inspected unit and work area. CX complaint was unit would shut off by it self and sometimes it could run a full cycle. Tested unit air flow and it was very poor found it not venting correctly. Replaced the drive motor and retested, unit is operating as designed at this time. Advised CX to get vents professionally cleaned. Job completed"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hamilton, TX 76531
Jonathan M
Job Details: 09/26/2022
Arrived on site for a dishwasher that has a special project to replace a heater. Inspected unit and work area. Did confirm that the customers model and serial numbers were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Jonesboro, TX 76538
Jonathan M
Job Details: 09/26/2022
Arrived on site for a washing machine that will not drain and spin. Inspected unit and work area. The customer advised they just moved into a new house and they were able to run the washer one time but then the next cycle I did not complete and they have not been able to get the unit to drain. I did confirm the customer complaints. Tested resistance through the drain pump and found proper resistance. I tested voltage at the drain pump and found proper voltage. Went ahead and replace the drain pump and tested the unit. Found the unit kick on and attempted drain again. Found water pressure building up inside the drain hose due to the customer having a closed drain. I asked the customer about where the unit drains off to and she advised that the o code pipe runs about 30 feet around the house and out towards the driveway. I explain to the customer that these units arent strong enough to push water out that far with a closed drain due to equalization of pressure and siphoning. Advise the customer that the washer is working properly and that they need to update their drain situation. Call complete.; used 1 W10919003 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Georgetown, TX 78626
Gerry C
Job Details: 09/26/2022
"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and then removed the failed compressor and drier. I installed the replacement compressor, dye drier and service port and vacuumed the system to microns. After 15 minutes of hold/leak time, I charged with the mfg prescribed refrigerant charge of 47g. I leak tested with fluid and no leaks were found. The prior noise was also remedied. Operational test good, no water connections to unit."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near McGregor, TX 76657
Jonathan M
Job Details: 09/26/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected range and found air shutter is all the way open on burner tube. Adjusted it and replaced igniter anyway, old one has a lot of carbon buildup on it. After replacement sent video to KB/service management of it igniting properly and flame is correct, job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Niederwald, TX 78640
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected microwave/oven combo and found it is currently working properly. Customer says it has been working fine for the past two weeks but when they made the service call it had been off for four days. Ran microwave to ensure it is operating properly and preheated oven, job complete"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Nolanville, TX 76559
Tyler
Job Details: 09/26/2022
"Arrived on site for washer not completing cycle. Upon arrival confirmed issue and found f8e1 error. Found unit not cycling past rinse due to cold side inlet valve failure. Replaced valve, reset, and then tested unit in normal operation mode. Found unit fully cycling as designed with no leaks. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Georgetown, TX 78628
Paul
Job Details: 09/26/2022
Arrived onsite to inspect refrigerator not cooling. I checked temperature and the RC was at 37 degrees but the FC was bouncing between 29-30 degrees never dropping below 29 degrees. I inspected the FC evaporator and found a block of ice at the cap tube on the evaporator. I checked for refrigerant leaks and found none. I checked for refrigerant leaks on the RC evaporator and found none. I found no dye in the compressor compartment other than over spray from previous work. I checked pressures in test 4 and found it appeared the system had a low charge and there is still a restriction on the FC side. I removed the refrigerant and vacuumed the system then charged it with 5.50 ozs of R134A. I ran test 4 again and found my equalized pressures at 45 where they were at 37 psi prior. I found RC pressures at 11 low and 130 high. I found my FC pressures at 7 low and 165 high. I can still hear the refrigerant struggling at the evaporator but it sounded better. I explained to the customer to monitor the FC temp. If the customer calls back and states there is still an issue we need to return with the 3 way valve and a access valve along with nitrogen to see if the issue is the valve or the capillary tube. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
Arrived onsite for Too Warm in Refrigerator Compartment . Upon arrival inspected unit and found sheet of ice on entire base of FC. Removed evaporator cover and found clogged drain. Drain in FC is completely clogged with insulation. Called techline for assistance. Tech deemed unit up repairable and gave Sr#7734676559. Job complete
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
Arrived onsite for previously ordered parts. Replaced drawer assembly. Test unit and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
Arrived onsite for Not Draining. Upon arrival inspected unit. Disposal knock out plug was still installed. Knock out plug was removed. Unit operas designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
"Arrived onsite to install previously ordered parts. Replaced ui, control and harness. Ran diagnostics and heater now energizes. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Temple, TX 76504
Tyler
Job Details: 09/26/2022
Arrived on site for dryer making loud noise. Upon arrival confirmed issue and noise complaint. Upon further disassembly of unit I found the cause of failure was the roller kit as well as idler pulley. After replacing repair kit I was able to reassemble and test unit and found unit no longer had any abnormal noises and fully functioning and heating as designed. CAll complete
We serviced a
JENN-AIR RANGE
Model JDS1450FP0
Near Lago Vista, TX 78645
Vincent
Job Details: 09/26/2022
"Arrived on site for oven, inspected unit and work area. CX complaint oven not heating properly. Tested bake up to 350? and my temp on my meter was reading 337?. Calibrated the control 15? and its now heating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrew
Job Details: 09/26/2022
Arrived on site to test unit for multiple cycles need to dry properly. Found venting was restricted leading to exterior. Advised have venting cleared prior to using unit to prevent damage. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Johnson City, TX 78636
Andrew
Job Details: 09/26/2022
Arrived on site to test unit for loud tapping/gurgling noises. Verified noise was present when in defrost cycle and normal part of operation. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Johnson City, TX 78636
Andrew
Job Details: 09/26/2022
"Arrived on site to test unit for noise while operating. Found metal bracket was scrapping against tub. Adjusted bracket, noise is gone. Job complete."
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Johnson City, TX 78636
Andrew
Job Details: 09/26/2022
"Arrived on site to test unit for LF burner not igniting properly. Adjusted burner head, unit working as designed. Left gas supply off. Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Johnson City, TX 78636
Andrew
Job Details: 09/26/2022
"Arrived on site to inspect unit for missing ceramic piece that hold element up in microwave. Installed holder, unit working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Austin, TX 78701
Wesley
Job Details: 09/26/2022
"Arrive on site for DW, inspected unit and work area. CX complaint is that control lock is stuck on keypad. Found that control lock could be disengaged by holding control lock for 5 seconds. Advised customer on findings and found no error codes"
We serviced a
WHIRLPOOL WASHER
Model WFW862CHC
Near Austin, TX 78701
Wesley
Job Details: 09/26/2022
"Sr#7734671716 Chris. Arrived onsite and installed dryer to access and replace control and Ui together. Upon completion for repair, determined the symptoms unchanged and ui still unresponsive after about 3 minutes of operation. Checked polarity and found hot ground causing control irregularities. Advised tenant and property management company. Was asked to leave units unstacked to provide ease of access to the outlet. All else checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Austin, TX 78741
Wesley
Job Details: 09/26/2022
Arrived on site for dishwasher not filling with water complaint. Found F4E3. Cleared error code. Found loose wiring connection to the fill valve. Cleaned and secured wiring connection to fill valve and restored water function to unit. Tested in diagnostics. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78704
Wesley
Job Details: 09/26/2022
Arrived onsite and replaced water level sensor and tested unit. Found unit left side support spring vibrating against the control flaps causing noisy spinning. Corrected issue and tested on quick wash with small load of towels. Provided customer instruct on off balance loads and drain and spin feature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Granite Shoals, TX 78654
Kimo
Job Details: 09/26/2022
Arrived onsite for refrigerator with a leaking icemaker. Upon inspection I found that the fill tube was not installed properly causing the leaK. I collected this and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Granite Shoals, TX 78654
Kimo
Job Details: 09/26/2022
Arrived onsite for for a refrigerator that is having issues dispensing water. Up inspection I found that the unit dispensing water upon further inspection I found that the cx had a aftermarket filter in the unit that could be causing issues. I found ice maker operating as designed no ice buildup on evap and I found the damper operating properly. Found that the. Reservoir was not frozen and the return vent clear. I advised cx to switch a every drop filter for her Particular model. Unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kingsland, TX 78639
Kimo
Job Details: 09/26/2022
Arrived onsite for refrigerator with a ice maker thats is leaking. Upon inspection I found that the water shot was not vetted up to the water fill tub properly which caused a gap that water would leak though to the back of the freezer and cause ice buildup. I corrected this and tested unit several times and found that the leak was gone. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602ESS01
Near Cedar Park, TX 78613
David S
Job Details: 09/26/2022
Arrived on site for top grill being damaged. I verified the damage and replaced the top grill. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78717
David S
Job Details: 09/26/2022
Arrived on site to install previous diagnose parts. I replaced the utensils basket. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Georgetown, TX 78628
Paul
Job Details: 09/26/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R icemaker and icebox fan and tested. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78633
Paul
Job Details: 09/26/2022
Arrived onsite for a wall oven with a gasket not sealing correctly. I found the door gasket on the oven not snapped in place in two spots. I snapped the gasket in place and it is sealing correctly on the oven door. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78628
Kimo
Job Details: 09/26/2022
"Arrived onsite for washer that is at time not completely submerging the sheets in water. Upon arrival I put unit diagnostics and found no code, ran a cycle and found unit running as designed. Through conversation with customer She mentioned that a message saying check to which sometimes come when she trying to wash. Upon further inspection I found that all connections where good. I check the drain hose installation and found that it was put too far down the Stand pipe.Which could cause a restriction in water flow out of the drain holes her by allowing water to back up into the stand pipe then when the drain pump stops pumping the water left in the stand pipe drain out causing a Siphon affect on the drain hose that when freshwater enters the unit it gets sucked out causing a long fill condition. I adjusted the hose tested unit found unit operating as designed no leaks at this time."
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL18IGX00
Near Austin, TX 78731
Luis
Job Details: 09/26/2022
"Arrived on site for no ice. Ran diagnostics icemaker failed harvest 6f error code,replaced icemaker ran fill tube heater ran harvest test passed ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Austin, TX 78731
Luis
Job Details: 09/26/2022
"Arrived on site for low ice production and loud noise while dispensing water. Loud noise from unit while dispensing water,removed filter tested good flow no noise,installed new filter good pressure no noise. Found weak ice production in bin,ran icemaker harvest passed,ran fill test passed. Changed temperature setting to manufacture recommended setting."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78758
Luis
Job Details: 09/26/2022
"Arrived on site. Replaced defective freezer door,checked door operation and dispenser working as designed,checked door seal good."
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS05
Near Austin, TX 78748
Matthew
Job Details: 09/26/2022
"Arrived onsite for range not powering on after first us. Customer used cooktop without error but when using bake function it failed. Upon inspection found breaker was tripped. Reset breaker and unit powered on. Ran diagnostics and had no error codes. Ran components test and had no issues. Ran lower bake cycle and heated with no issues. Ran upper bake function and unit did power down. Reset breaker again and upper heated with no issues. Alternated between upper and lower oven and had no issues. Called tech line for assistance. Ran both upper and lower at the same time and monitored amp draw, non excessive and no issues. Tech line suggested Weak breaker. SR#7734672475. Customer will monitor and notify builder if necessary."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB04
Near Austin, TX 78745
Matthew
Job Details: 09/26/2022
"Arrived onsite for microwave fan turning on by itself. Upon arrival inspected unit. Found that when customer is cooking, the microwave fan kicks on. Notified customer that this will happen and is intended to cool the unit if cooktop temperature is high. Do not unplug the microwave or risk burning out components. Once temperatures cool, the microwave fan will turn off on its own. Notified customer that installation does look a little low. He will discuss with installers. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wimberley, TX 78676
Andrey
Job Details: 09/26/2022
"Arrived on site to replace previously diagnosed compressor, properly evacuated all refrigerant replace compressor, filter dryer, access valve, pumped System with nitrogen system held good pressures, vacuum down unit, unit, held good vacuum, charged with 47g of refrigerant, advised customer to wait 24 hours before loading with produce to ensure Ss is working properly, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Austin, TX 78704
Scott
Job Details: 09/26/2022
Arrived on site for fridge not making ice . Found IM hung up. Used rest button . Unit harvested and filled . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Round Rock, TX 78681
David S
Job Details: 09/26/2022
Arrived on site for icemaker not working. I inspected the unit and work area. I found the switch on the ice maker off and the water valve turned off. I turned both back on and tested the ice maker. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, TX 78723
Matthew
Job Details: 09/26/2022
Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found ice maker is harvesting and called for water. Found water supply good. Valve is also functioning properly. Found frozen fill tube. Cleared tube and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
Arrived onsite for LEAK FROM DISPENER. Upon arrival. Found a small drip coming from water dispenser. Disconnected dispenser and water drips continuously froze water line with no call for water. Need to replace dual valve. Replaced dual valve and test unit. Unit is now operas designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Austin, TX 78701
Luis
Job Details: 09/26/2022
"Unit 2705 arrived on site. Replaced main control,harness and defrost thermistor"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, TX 78640
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected washer and customer has a video of a High-pitched noise while water is filling. ran all functions in manual diagnostic and everything checks good and water pressure is good. Could not duplicate customers experience during service call. Discussed correct loading procedure and urgent usage. Inspected gearcase assembly and did not see any issues, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/26/2022
Arrived on site to install previously diagnosed parts. On arrival there was ice in the bin and a sheet of ice on the evap plate. I found all of the ice extremely thin. I installed the new pump and harness. I then let the unit harvest on its own and found it making a normal sheet of ice. The unit is working as designed at the time of service. I removed the sheet of ice and showed the customer that it was at a good thickness. Call complete.
We serviced a
GE OVEN
Model JT3500SF3SS
Near Georgetown, TX 78626
Gerry C
Job Details: 09/26/2022
"Arrived to inspect code. I found the code was for the upper oven cooling fan and when tested, the fan would just twitch without fully engaging. ordrng 1 WB26X24020 (Upper Cooling Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78725
Matthew
Job Details: 09/26/2022
Arrived onsite for refrigerator water dispenser dripping and mold growth. Upon arrival inspected unit. Found dripping caused by water tube cracked. Water squirting into corner of dispenser housing. Sitting water causing mold growth. Need to replace tube to address leaking and prevent water damage to electronics. Customer wants dispenser parts replaced as well. Ordering dispenser tube and returning its ice door. ordrng 1 WPW10386778 (Water dispenser tube)
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected range and found bake element is not heating during peak cycle. Remove rear panels and found bake element has failed, power cord and connection to terminal block is failing/burnt out. Range was left unplugged because of failing power cord connections. ordrng 1 WPW10245259 (Terminal block) and 1 8171394RC (Power cord)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Marble Falls, TX 78654
Lou
Job Details: 09/26/2022
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested. When the recirculating pump was to come on, it failed. I continued with testing and found the compressor would turn on for approximately 20 seconds and then shut off and there would be no frost pattern on the evaporator. When the heat valve would come on, there was no hissing noise thats made by the valve. ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W10843121 (Non-uv drier) and 1 Tj90sf8404 (Access valve) and 1 CNOTE (3HR JOB) and 1 212643 (Permagum)"
We serviced a
JENN-AIR RANGE
Model JGS9900BDB
Near Austin, TX 78756
Wesley
Job Details: 09/26/2022
"Arrived on site for downdraft range, inspected unit and work area. CX complaint is that unit will not heat over 135 in bake and the downdraft will not turn on. No gas leaks present at time of service.; ordrng 1 W11596211 (Ignitor) and 1 WP8507P236 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78717
David S
Job Details: 09/26/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I verified the model and serial number. I found the freezer evaporator frozen over. I tested the thermistor, and defrost element from the control. I found the defrost element open. I gained access to the Evaporator and found the defrost element testing in range, the thermal fuse on the harness is open; ordrng 1 W11546681 (Evaporator harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Pflugerville, TX 78660
Cliff
Job Details: 09/26/2022
Aluminum lines on evap require lokrings. Spoke with JC. Office to reschedule after fittings are researched.; ordrng 1 Aluminumheatex (Aluminum heat ex) and 1 Lokringkit (Lokring kit)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Austin, TX 78748
Luis
Job Details: 09/26/2022
Arrived on site. Found defective inlet water line tube to valve ordering new tube; ordrng 1 W11257368 (Tube water connection)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Marcos, TX 78666
Andrey
Job Details: 09/26/2022
"Job will need to be rescheduled, part that was ordered is incorrect, pre cooler is needed, ordering additional part, office to reschedule ; ordrng 1 W10727428 (Pre cooler tube)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 09/26/2022
"Arrived on site to test unit for over filling on deep water wash, tested unit found no stored error codes, ran diagnostics cycle found that tub gets off balance at low speed, inspected gears case and found oil all over the rotor, need to replace the gear case, slider, rotor and suspension, ordering control as precautionary, office to reschedule ; ordrng 1 W11478526 (Control) and 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS
Near Austin, TX 78757
David S
Job Details: 09/26/2022
Arrived on site for dishwasher having error code f7e2 variable motor fault. I tested resistance to the motor from the control and found resistance in range. I found the unit only sending 40 vac to the motor when called for. I found the control receiving 120vac. I am ordering the control to complete the repair. The office will reschedule when we have eta on the parts. ; ordrng 1 W11505996 (Control) and 1 W11460946 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Luis
Job Details: 09/26/2022
"Arrived on site. Diagnosed unit will need the correct icemaker kit for R600a unit,ordering correct kit ; ordrng 1 W11517113 (Icemaker kit)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Woodway, TX 76712
Jonathan M
Job Details: 09/26/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found water damage done to the ice machine in the rear of the machine due to the drain on the backside of the icemaker. See photos. Replaced the compressor, dryer, evaporator, and coupler and ran the unit under a vacuum. Found the unit holding pressure for 30 minutes. Charged the unit and found the unit cooling and operating as designed. Ran an icemaking cycle and found the unit developing and harvesting ice. Unit is not working as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Buda, TX 78610
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected refrigerator and found lower icemaker fill tube is frozen at the end, took pictures. Spoke with techline they recommended replacing Water fill tube. Triple valve should also be replaced and pressure regulator added to incoming water line 7734671745; ordrng 1 W11579561 (Water valve) and 1 W11496599 (Fill tube) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Pex waterline)"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Moody, TX 76557
Tyler
Job Details: 09/26/2022
Arrived on site for built in microwave randomly opening door at different times during heating cycles. Upon arrival confirmed issue but found no structural failures or installation issues. Found door aligning with unit perfectly. Found unit would randomly open up at different times rang8ng between 2 seconds and other times after a few minutes of heat cycle had passed. Found ui failure leading to issue. Will need office to reschedule once availability of parts is known.; ordrng 1 W11199895 (Ui harness) and 1 W11486769 (Ui control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lago Vista, TX 78645
Vincent
Job Details: 09/26/2022
"Arrived on site for refrigerator not cooling, tested temps in FC 14?, RC 55?. Tested the evaporator fans and they are operating as designed. Took pressures and found the system a bit low. ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (FC Evap) and 1 W11492867 (RC EVAP) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIP15PRXX0
Near Marble Falls, TX 78654
Lou
Job Details: 09/26/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the external drain pump and water level sensor. When removing the sensor, I found the pump harness molex for the sensor badly corroded and the L1 pin missing. I advised the customer of my finding and am ordering the pump harness and CNOTE-LSO PER CUSTOMER REQUEST. I tested the unit to make sure there are no leaks at the external drain pump it is operating as designed. No water leaks observed during service and unit left turned off for safety. Customer requested that I leave the reservoir and pump bracket out the unit so they could clean the parts before I return. All screws placed in a baggie and labeled (photo). ; ordrng 1 WP2310092 (Pump harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
ELECTROLUX DRYER
Model EIMED55IMB0
Near Marble Falls, TX 78654
Lou
Job Details: 09/26/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to,the motor failure and dryer repair kit wear/tear, I removed and replaced belt, tension pulley and motor. When I tested the unit, it continued to make the grunting/grand in gnosis wet the beginning of the cycle and then it would stop just as the old motor was doing. I disassembled the unit and retested and the sound is coming from the motor. I tested voltage and it was showing 121V before and after starting the unit. I removed the blower wheel and retested and the noise continues to come from the motor. I advised the customer of the issue and Im ordering two (2) motors and office to schedule return service. Will collect remaining balance upon return.; ordrng 2 5304529782 (Motor)s and 1 CNOTE (LSO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78752
Wesley
Job Details: 09/26/2022
"Arrived on site for IM, inspected unit and work area. CX complaint is that unit is making a loud grinding noise when dispensing ice. Inspected unit and found coupling to ice maker sheared. Office to order parts and reschedule. No water leaks present at time of service. Follow up required. ; ordrng 1 W11347840 (Ice container) and 1 WP2220458 (Coupling) and 1 W11573761 (Chute)"
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Liberty Hill, TX 78642
Kimo
Job Details: 09/26/2022
"Arrived onsite for a rang that has a oven light that wont turn off. Upon inspection I found good voltage at the wall polarity was good. I found no damage to the harness as far as I could see. I gained access to that latch mechanism and operated the door to check if it was actuating the latch switch and found that it was, the door latch switch would klick but nothing would happen. I suspect that the switch maybe faulty. I am ordering 1x latch assembly along this the control as the light really may be stuck in the closed position, and the ui for possible button issue. Office to reschedule.; ordrng 1 W11029221 (LATCH-DOOR) and 1 W11100275 (Main control) and 1 W11492283 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Austin, TX 78717
David S
Job Details: 09/26/2022
"Arrived on site for dryer making a grinding noise on start up, I spoke to the customer and also found out the console sometimes goes unresponsive and it has to be power cycled to shut off. i verified the model and serial number. I corrected the model number. I spun the basket and found no noise coming from the guide wheels or he pulley. I started the dryer and could hear the clutch In the start grind during initial start up and then stop. I gained access to diagnostics and found fault code f2e1 stuck key error code. I am ordering the motor blower wheel, housing, and console to complete the repair. The office will reschedule when we have eta on the parts. Job complete ; ordrng 1 W11413566 (Console) and 1 W11549461 (Motor) and 1 W11481730 (Bracket) and 1 WP697772 (Wheel) and 1 W10888146 (Housing) and 4 WP489463 (Screws)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Georgetown, TX 78633
Paul
Job Details: 09/26/2022
Arrived onsite to inspect refrigerator not making ice properly. I found the ice bin full and the unit dispensing ice correctly. The customer stated it makes ice fine but there is ice developing around the bottom of the ice bin. Temp tested FC 2? idle. I found and cleared ice buildup on the bottom of the ice bin. Tested ice box fan and I got great air flow. I tested ice box thermistor and it passed. I checked the resistance at the control of the icebox thermistor vs the temp and it was good.. I found the dispenser ice door sealing properly. I found the inner ice door with gaps around it causing warm air leaks and the issue the customer is having. Ordering W11171728 ice door. Office to RS.; ordrng 1 W11171728 (Ice door.)
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Kyle, TX 78640
Kevin
Job Details: 09/26/2022
"Arrived on site and Found hot light is flickering, replaced main hardness diagnosed by previous technician Previous technician replaced infinite switches. After replacement Hot light is dim but still on. Send video to KB/service management will need to bring back elements. ; ordrng 1 WP8273993 (Element) and 1 WPW10275049 (Element) and 2 W11171119 (Element)s"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW
Near Austin, TX 78704
Wesley
Job Details: 09/26/2022
Arrived onsite and found motor pulley sheered off causing unit to not tumble. Ordering motor and blower and returning with belt and pulley to complete repair. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78746
Scott
Job Details: 09/26/2022
Arrived on site for dryer shutting off before time . Found float on drain sensor stuck . Ordering sensor and drain pump. ordrng 1 W11177749 (Drain pump) and 1 W10298258 (Moisture sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 09/26/2022
"Arrived on site to inspect dishwasher damage. Upon further inspection, I found the lower right corner of the outer door panel damaged/dented (photo). Tested the unit in diagnostics and it is operating as designed. I am ordering the panel and office to schedule return service. No water leaks observed during service.; ordrng 1 W11174872 (Outer door panel)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Belton, TX 76513
Tyler
Job Details: 09/26/2022
Arrived on site for dryer intermittently shutting off at the 50 minute point when customers set unit to an hour and 10 minutes cycle in time dry only. Upon arrival confirm customer complaint but found no errors in diagnostics indicating an issue ran dryer for over 45 minutes but found no signs of shut down or failure. Found no signs of overheating or voltage issues. Call Tech line and spoke with Rich Sr#7734667868. Documented findings and the intermittent issues that the customer was describing and at this time Rich indicated that unit has a possible UI failure that is not allowing the proper cycle regulation or UI input. Rich instructed that we replace the UI control board in order to resolve issue. Office to reschedule once availability of part is known.; ordrng 1 W11164011 (Ui fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 09/26/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I placed my gauges in the sealed system components and tested pressures. I had no pressure on the system. I connected my nitrogen tank and set it at 140psi and tested for leaks and found the pre-cooled assembly in the evaporator pan was leaking (photo) and I also found dye in the pan (photo). I checked for other leaks in the system and found none. While testing, I found the compressor would turn on for approximately 2 seconds and shut off. I am ordering the pre-cooler assembly and CNOTE-3 HOUR JOB and will return with prescreened parts. Upon return, the compressor, dye drier, access valve and pre-cooler assembly all need to be replaced. Water to the unit turned off and unit left unplugged for safety. ; ordrng 1 W11502743 (Precooled assembly) and 1 CNOTE (3HR JOB)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/26/2022
Arrived onsite for oven door coming apart. On inspection found the door Handel is fallen off. The glass is lose and booth sides of the door are separated from the frame. No gas leaks detected during service.; ordrng 1 W11176456 (Oven door) and 1 W11178521 (Name plate)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/26/2022
Arrived onsite for oven door coming apart. On inspection the door is separated in the right upper corner of the door. no gas leaks detected during service. ; ordrng 1 W11176456 (Oven door)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
"Arrived onsite for will not start CONTROLS-POWER / START BUTTON NOT WORKING. Upon arrival, unit is located in garage with no connections. Ran diagnostics to test for component failure. Found all components operating as designed except for latch. Latch is receiving voltage, it just not energizing. Need to replace latch. Ordering latch office to reschedule.; ordrng 1 W10861642 (Lid latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Spicewood, TX 78669
Justin
Job Details: 09/26/2022
"Arrived on site for a dishwasher leaking. On arrival the customer stated it is leaking from the front left and was intermittent. I put the unit into diagnostics mode and found no stored error codes. Upon testing I found when opening and closing the door it would click and lean badly to the right. Upon further inspection I found the metal pin that the door hinge rests on had rusted and broke off. This was allowing the door to not close correctly and leak out of the corners. I ran a diagnostics cycle and could not replicate the leak, however, I could see signs of a leak coming from the left hand corner by the hinge. I am ordering the tub to replace. Due to the tub having a lifetime P/L coverage no fee was collected. Office to reschedule as a two hour job. ; ordrng 1 WPW10681507 (Tub)"
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Spicewood, TX 78669
Justin
Job Details: 09/26/2022
Arrived on site to install previously diagnosed parts. On arrival I found the new ignitor broken. Upon further inspection in the unit I found the old ignitor shattered and the harness actually burnt. Due to this I am ordering another ignitor and the harness to install. Office to reschedule.; ordrng 1 W11157863 (Harness) and 1 279311 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/19/2022
Arrived on site to test unit for not cooling properly. Found temps were not correct. Accessed compressor
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Marble Falls, TX 78654
Lou
Job Details: 09/19/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and dryer rollers, pulley and belt badly worn, I removed and replaced the mentioned parts and cleaned the unit (before/after photos) and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Wimberley, TX 78676
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for no cool, tested unit found compressor running but no frost pattern on RC or FC, hot box, used UV light and found leak in fresh food evap, deli UI failed causing damper to stay open and freezing over RC evap, recommend pumping system with nitrogen to determine if any more leaks has developed, if no then we would need compressor, RC evaporator, access valve and UV drier,
We serviced a
KITCHENAID OVEN
Model KEMS307DAL2
Near Wimberley, TX 78676
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for F8E0 error code, tested unit found that failed cleaning cycle, left unit closed, manually disengaged lock, cycled power, preheat unit to 350 with no issues, unit is now running as designed,
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Marcos, TX 78666
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for clicking noise, tested unit found failed gear case and slider slipping due to oil all over it,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY03
Near Killeen, TX 76549
Tyler
Job Details: 09/19/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found all components except fc fan motor were running as designed. Found 120v to fan motor but motor was siezed and over heating.
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Kyle, TX 78640
Scott
Job Details: 09/19/2022
Arrived on site for bracelet getting stuck under agitator . Removed agitator only small amount of bracelet found . Checked drain pump and all is clean .
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Cedar Park, TX 78613
Vincent
Job Details: 09/19/2022
"Arrived on site for washer, inspected unit and work area. CX complaint is that UI is not lighting up or responsive. Inspected unit and tested ACU. ACU passed. Replaced UI and error codes F6E3 & F0E3 were present. Enter diagnostics and tested unit. Unit completed diagnostic cycle with no error codes present. Inspected underneath unit and removed items of clothing. No leaks were observed during service. Unit is working as designed. Job complete."
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Hutto, TX 78634
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a range with an oven not heating. Found ui not responding to user input and replaced control. Tested unit and found all is functioning properly at this time. Parts covered under 5yr warranty.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Cedar Park, TX 78613
Vincent
Job Details: 09/19/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was that washer was making a loud noise when filling with water. Entered diagnostics mode and retrieved the following error codes. F0E2, F5E2, & F0E1. Ran service test in diagnostics and found loud noise coming from the cold water inlet valve. During diagnostic, observed the unit draining poorly with a slow drain. No error codes were present after service diagnostic cycle. Removed foreign objects from drain pump. Replaced cold water inlet valve. Tested unit in diagnostics. No error codes were present and no,loud noise was observed. No water leaks present. Job complete."
We serviced a
LG WASHER
Model WM3170CW
Near Austin, TX 78746
David S
Job Details: 09/19/2022
"Arrived on site for washer not draining. I inspected the unit and work area. I found the drain pump impeller broken, the customer also wanted the bellow replaced I installed the new drain pump and bellow. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model wtW7000DW0
Near Austin, TX 78746
David S
Job Details: 09/19/2022
"Arrived on site for washing machine not unlocking. I inspected the unit and work area. I found the latch not pulling all the way back in. I installed a new latch and tested the unit. It is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Austin, TX 78731
David S
Job Details: 09/19/2022
Arrived on site for washing machine making a loud noise. I inspected the unit and work area. I found the bearings going out. I gained access to the stator and found it cracking
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a dishwasher that is leaking. Found door gasket not sealing properly and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Pflugerville, TX 78660
Cliff
Job Details: 09/19/2022
Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Hutto, TX 78634
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Tested all parts and components and couldn't duplicate any failures at this time. Advised customer on findings and that if issue reoccurs leave unit running for diagnostic purposes. N9 repairs performed at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Bastrop, TX 78602
Joe Z
Job Details: 09/19/2022
"Arrived onsite for NOT WASHING AT ALL . Upon arrival ran diagnostics and got F4-E3 motor not running. Test unit and motor receiving voltage,just not energizing.Need to replace sump and motor. Replaced sump and motor. Test unit. Unit operates as designed. No leaks present at this time. Job complete.