Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site and installed new wash motor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
REFRIGERATOR GE GFSL6KEXALS Arrived onsite for the refrigerator with ice build in up under crisper drawer. During testing found that the fresh food evaporator drain line was clogged. Removed clog with steamer and refrigerator tested fine and no leaks. Complete
Near Leander, TX 78641
Lou
Job Details: 06/16/2020
VENTHOOD GE CV966T3SS "Arrived on site to install previously diagnosed and ordered part. Due to,the transformer failing, I removed and replaced the transformer and tested. The lights failed to come on. I leveled and replaced the left light assembly and retested ad the left light operated as designed, but the right light failed. Job completed."
Near Little River-Academy, TX 76554
Al
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and discovered the unit didn’t spin properly and made an unusual noise while attempting to spin.Found the wash plate and hub are defective.The wash plate was stuck on the gear case and will possibly need to be forcefully removed.Unit did not spin due to wash plate issues.Will return with the gear case.Needs more work ; ordrng 1 W10528947 (HUB) and 1 W10752283 (WASH PLATE )
Near Belton, TX 76513
Jonathan
Job Details: 06/16/2020
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site for a washing machine that won’t do anything after it starts washing a cycle. Inspected unit and work area. Found unit plugged into a strip circuit, garden hoses on the inlet water valves, and a drain hose that was plugged into a garden hose for drainage going uphill. Tried to turn washer office customer had a load in the unit going through a wash. Drain pump was not pumping out the water. Tilted washing machine backwards and drain hose came loose of garden hose and began to drain properly. Customer does not have proper drainage pipes or hot water coming to the unit. Placed in in-service diagnostics and found an F0 E3 (overload), F7E0 (loss of power), F8E1 (long/no fill), and F2E1 (UI stuck key) error codes. I called Techline and spoke to Dave SR# 7728087669. He advised that between the electrical, incoming water, and drain hose situation,pan, the unit would not work under the current conditions. Advised customer to make necessary changes a
Near Austin, TX 78723
Eman J.
Job Details: 06/16/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer with long dry times. Tested system. Found thermostat faulty. Replaced thermostat. Tested system. Everything works as designed. Job complete.
Near Kyle, TX 78640
Jacob
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite to replace parts ordered by previous tech. Replaced both controls. Fan was running and heater did have continuity. Tested unit, no leaks at this time. Job complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived onsite for the microwave vent not working properly. During testing found that the vent cap was getting stuck not allowing the air to flow properly. Adjusted vent cap and retapped vent hood and vent is working properly. Also saw that the two front burners are not sitting directly under the vent. Advised customer that the vent motor is not strong enough to pull the steam from boiling water from a distance. Advised customer to boil water on the back burners so steam can be vented out properly. Complete
Near Temple, TX 76502
Jonathan
Job Details: 06/16/2020
DISHWASHER KITCHENAID KUDE60FXSS4 Arrived on site for dishwasher that had a broken top rack. Inspected unit and work area. Found upper right track broken and not making proper connection with the rail. Replaced track and refit rack on top of it. Tested unit and unit is working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for damaged control panel. I removed the damaged panel and replaced with new. I tested the units operation and found the unit working as designed. Job complete.
Near Round Rock, TX 78681
Kayman
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for washer not starting wash cycle. Upon arrival I put the unit into the diagnostics cycle and a F7E5 error code appeared indicating a shifter failure. I tilted the unit and inspected the drive assembly. I found the rotor bolt had slipped out and stripped causing the rotor to rub against the floor. The rotor is damaged beyond repair and the threaded slot for the bolt is completely stripped. I also noticed gear case oil in the rotor and around the underside on the washer walls. Ordering (W10811956) drive assembly/gear case (W10915701) rotor (W10752189) screw. ; ordrng 1 W10752189 (screw) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Near New Braunfels, TX 78130
Noah D
Job Details: 06/16/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for making scraping noises, replaced all wheels, belt and idler pulley. Tested on all settings. No sounds found. Complete"
Near Austin, TX 78751
Eman J.
Job Details: 06/16/2020
OVEN KITCHENAID KFGD500ESS04 Arrived onsite for oven element cover ruined. Tested system. Found both top and bottom pan covers ruined. Replaced one pan cover. Ordering pan WPW10292551. ; ordrng 1 WPW10292551 (pan-broilr)
Near Austin, TX 78701
Jacob
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for unit not staying cool in the refrigerator portion of the unit, and the unit not making much ice. Found that that main control board was bad. Replaced control board. Tested unit. Unit test good. Let customer know to allow ice to thaw in refrigerator behind evaporator cover for 24hrs to get better results. No leaks at this time. Job complete"
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for fire in oven . Was first time customer had used oven . She wasn’t sure if any thing was left in oven before she started . Checked unit out all checked normal . Did find gasket broken . Recommend changing burner tube due to extinguisher material. No gas leaks detected. Please call to set return .; ordrng 1 W11220387 (burnr-oven) and 1 WPW10535778 (gaskt-door)
Near Spring Branch, TX 78070
Robert
Job Details: 06/16/2020
DISHWASHER GE PDWT180R10SS Arrived on job for complaints of not washing. Found loose connection at float switch. Once secured it started to fill. Waited to make sure that wash motor was working. If problem continues recommend replacement of inlet valve and float switch.
Near Georgetown, TX 78628
Cliff
Job Details: 06/16/2020
MICROWAVE KITCHENAID WMH32519FS1 Arrived on site to diagnose a microwave that is not heating. Tested unit and found shorted magnetron. Replaced part and tested unit. Found all is functioning properly at this time.
Near Lakeway, TX 78734
Wesley
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 "Arrived on site for freezer modules being dim due to short Advised customer on repair, ordering module and returning. ; ordrng 1 W10758333 (module)"
Near Harker Heights, TX 76548
Al
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DW4 "Arrived to inspect washer performance issues.Found the unit works as designed, but customer is not satisfied with the cleaning.I advised the customer on soap usage, adjusting the soil and extract settings to get better performance from the unit.Job complete"
Near Georgetown, TX 78626
Jonathan
Job Details: 06/16/2020
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer leaving oder on clothes. Performed diagnostics and inspected unit.
Near Granger, TX 76530
Andy
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DW4 Arrived on site for washer not filling with water. Tested and inspected unit and found failed water housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
David S
Job Details: 06/16/2020
WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer walking while in spin. I inspected the unit and work area. I found the gear case is leaking oil and making a grinding noise. I gained access to the gear case and replaced with a new one. I tested the unit and found it operating as designed. No water leaks detected.
Near Austin, TX 78738
Luis
Job Details: 06/16/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no cool in fresh food. During diagnostics all test passed fan powering on,temp reading +50 in upper section and 30 in lower section,removed cover ice build up on upper portion of evaporator. Replaced cover and main control."
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and tested operation. Found bad switch error while testing ice maker. Inspected all connections and found harness bracket at base of unit bent badly. Found orange wire that runs through liner of cabinet to P7 connector broken at liner under unit.
Near Round Rock, TX 78665
David S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for ice maker not making ice, and sailing noise coming from the fridge every time it is opened. I inspected the unit and work area I found the damper door making the noise. I gained access to the damper door and replaced the fail component. I ran the icemaker through a harvest, fill and thermistor test. I found the unit and I have a bad thermistor. I am ordering the thermistor W10316760 and returning with the main control to complete the repair. ordrng 1 W10316760 (thermistor)"
Near Bartlett, TX 76511
Andy
Job Details: 06/16/2020
VENTHOOD IKEA IHW61UC0FS0 "Arrived on site for vent hood lights not working. Tested and inspected unit and found failed light, removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Cedar Park, TX 78613
David
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose washer with report of leak coming from it. Performed diagnostic cycle and checked for leaks. Could not verify via diag cycle. ran quick wash cycle and retested. During quick wash could see a small trail working it’s way between the bellow and the door. Checked bellow and found hair / fur buildup keeping door from sealing. Cleaned seal and door and retested. No longer leaking from there. Also found washer drain trap cap lose. Tightened cap and retested. No further leaking found. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DC4 "Arrived on site and inspected washer and found error code F6E2 communication error between control board and control panel. Replaced control panel and control board and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT541SZHV00 Arrived on site to complete sealed system repair on refrigerator. Found compressor motor faulty. Replaced compressor and filter dryer. Pulled the unit into vacuum and charged unit with proper amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Kayman
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for door gasket issue. Upon inspection I found that the vent of the front door panel was leaking down the front panel. It looks like the gasket is slightly warped I am ordering vent assembly and gasket. I also noticed a overload of soap suds customer is on a water softener and using pods. I advised that while on a softener a much lesser amount of detergent is needed I explained to them the steps to take to reduce suds build up. Ordering (WPW10329609) vent assembly. Gasket (WP8269259); ordrng 1 WP8269259 (gasket) and 1 WPW10329609 (vent)
Near Leander, TX 78641
Lou
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass trim separating and the oven light broken, I removed and replaced the outer door glass/trim and oven light and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78681
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace filter housing in refrigerator. Replaced housing and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near , TX 78628
David
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previously diagnosed parts to resolve door open issue, no ice, and Evap fan making noise. Installed new Evap fan and retested. Noise is gone but unit is still acting like door is open. Found failed FC door switch. Replaced switch and retested. Still not functioning. Replaced aurora board to resolve LeD. Still reading door open. Replaced main control and power cycled. Issue still persists. Called and talked to TJ at lech line to document and test anything further. Recommended disconnecting deli control and retesting.
Near Round Rock, TX 78664
David S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF04 Arrived on site to install previous diagnosed parts. I installed the new cover for the left side door. I gained access to the tracks for the freezer and removed the failed tracks and installed new ones. I tested the unit operations and the door is now pulling closed and sealing properly.
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for the microwave not working. Upon arrival found that the there was no power to the microwave. Wall outlet checked good. Open up microwave and found that the fuse was no good. Replaced filter board with new fuse. And microwave came on. As soon as I shut the door the fuse went out. Will need to replace door switches and fuse on next visit. Ordering parts.. ; ordrng 1 W10138793 (fuse)"
Near Elgin, TX 78621
Andy
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for washer error code. Tested and inspected unit and found failed lid lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
David
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site to diagnose icemaker not producing much ice and also dripping from the front. Performs diagnostic on unit. Found water freezing on bottom of ice bucket in the front, and some drops coming from the vent on the icemaker front slow. Ran test 56 and found error E2, for icemaker lost position. Ran cycle test and icemaker errored out. Found some cubes that did not eject. Removed cubes and retested. Icemaker now will not cycle at all. Replaced icemaker and retested. Unit is now cycling properly. Judging by where the water is, seems likely that the ice door seal is leaking, allowing ice to both melt and allowing moisture to for, by mail slot. Advised customer if water issue persists past icemaker replacement to have ice door replaced.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/16/2020
DRYER WHIRLPOOL MEDB855DC4 "Arrived on site for customer complaint of unit not powering on, found L2 to ground had 322v and L1 to ground had 33v L1 to L2 303v, instructed customer to call electrician and if problem continues after electric power supply is fixed, will need to order UI panel and control.
Near Austin, TX 78717
David S
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to install dishwasher filter. I installed the filter. Job complete.
Near Austin, TX 78758
Wesley
Job Details: 06/16/2020
DRYER WHIRLPOOL MED7230HW0 Arrived onsite and found unit not responding to normal function commands. Was able to turn on in diagnostics. Ordering control and UI and replacing together. ; ordrng 1 W11413567 (CONSOLE) and 1 W11441687 (CONTROL)
Near Georgetown, TX 78633
Jonathan
Job Details: 06/16/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site for previous diagnosed part for dishwasher, removed rack and adjuster installed new adjuster and tested rack operation all tested good no water leaks detected."
Near Jonestown, TX 78645
Lou
Job Details: 06/16/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site to inspect ice machine leaking. Upon further inspection, the customer advised the unit isn’t leaking, the ice is melting and the unit is not draining. I pulled the unit form the cabinet and slide it out on my floor protector. I found the external drain pump plug wasn’t all the way in. Plugged the it securely and it began to pump the water out of the unit. I tested the unit and it made ice as designed. Tested the thermistor and it was open. I advised the customer of my findings and am ordering the thermistor and scheduled return service No water leaks observed during service. ordrng 1 WPW10511923 (thermistor)"
Near Taylor, TX 76574
Andy
Job Details: 06/16/2020
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site for dishwasher not drying and door not closing properly. Tested door closing and found issues with door strike. Removed failed part and replaced with new. Tested unit and all operations are normal. all drying operations are normal. Instructed customer on drying and what they can do to improve performance. No water leaks present at time of service.
Near Lakeway, TX 78734
Wesley
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite and replaced the damaged door and the damaged shelf. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78735
Luis
Job Details: 06/16/2020
ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site for no ice and loud noise. Removed cover found broken wire on grid cutter,ran diagnostics found no issues in diagnostics all test passed. Ran unit through a normal cycle ice forming on evaporator plate,replaced grid cutter.
Near Austin, TX 78749
Kevin
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site and inspected refrigerator and found frost on center of evaporator again, took picture. Spoke with techline and they recommended replacing sealed system.
Near Taylor, TX 76574
Andy
Job Details: 06/16/2020
REFRIGERATOR KENMORE 106.5176351 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/16/2020
MICROWAVE JENN-AIR JMDFS24GS01 "Arrived on site to inspect microwave for not heating food, upon inspection found the heat was intermittent due to overheating mag, ; ordrng 1 W10278023 (SENSOR ) and 1 W10278023 ( MAG) and 1 W11199547 (THERMAL ) and 1 W11201796 (CUSHION )"
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
ICE MACHINE KITCHENAID KUIC18NNXS2 Arrived on site and tested operation. Found power to drain pump but no power to unit. Also found cutter Gris has failed. Installed new pump and cutter grid. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install control board for issues with cooling and the icemaker. Replaced control board and tested. No problems found. Complete
Near Austin, TX 78729
Eman J.
Job Details: 06/16/2020
DISHWASHER MAYTAG MDB7979SHZ0 Arrived onsite for previous diagnosed parts. Install track and adjuster. Tested system. Everything works as designed. Job complete.
Near Killeen, TX 76543
Al
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived to install previously ordered part.Installed friction sleeve.Unit now works as designed.Customer satisfied.All water lines were dry at the time of service.Job complete
Near Austin, TX 78750
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 (Tg) Arrived on site for freezer not cooling correctly and fc ice maker not making ice. When we arrived the freezer temp was at 4 degrees. Tested the fc ice maker and found that inlet valve wasn’t sending water to fc ice maker. The valve will need to be replaced. Ordering W11129435 valve.; ordrng 1 W11129435 (valve)
Near Pflugerville, TX 78660
David S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for icemaker not dispensing. I inspected the unit and work area. I found the ice dispenser motor not engaging. I gained access to the motor and found it to failed. I replaced the motor and tested the unit. It is no dispensing both cubed and crushed ice. No water leaks detected. Job complete.
Near Buda, TX 78610
Leonardo
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived onsite to replace sump and motor. Replaced sump and motor. Test unit for leaks, non present at this time. Unit working as designed, washing and draining correctly. Job complete."
Near Austin, TX 78735
Kevin
Job Details: 06/16/2020
DISHWASHER KITCHENAID Kudp02frss1 "Arrived on site and found dishwasher has completed two cycles according to customer correctly since previous visit. Dishwasher is operating as intended, job complete"
Near Austin, TX 78745
Luis
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no lights in freezer and fresh food diagnosed a defective led module in freezer section. Replaced led module powered unit on all leds working as designed. ; used 1 W11205083 (MODULE) from stock
Near Leander, TX 78641
Lou
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator door gasket. Upon further inspection, customer advised the pantry door gasket was gapped. When opening the RC doors, I found the gasket badly gapped at the top. Using my heat gun, I reshaped the gasket and tested the door. Gasket is sealing properly. I recommended to the customer to keep the door closed for 4-5 hours to allow the gasket to form to the door & chassis. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Andy
Job Details: 06/16/2020
DRYER MAYTAG MED3500FW1
Near Georgetown, TX 78626
Jonathan
Job Details: 06/16/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for range oven, left door hing left tab popping up and not allowing door to shut. Left burner not heating as fast as right burner. Inspected door hinges and tighten both tabs. Performed temperature test on front left burner with 8 ounce of water. Found water boiling within 2 minutes, within range for 3000 watts burner. Spoke with customer on user care guide. All tested good."
Near Nolanville, TX 76559
Al
Job Details: 06/16/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWE Arrived to inspect refrigerator section not cooling properly.Removed and replaced the temperature control in the refrigerator compartment.Reassembled and advised the customers wife to wait approximately 24 hours for the unit to reach optimal temperatures.Job complete No water hooked up to unit in the garage.
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 Arrived onsite for the refrigerator dispenser motor not working. During testing found that the dispenser motor is no good. Replaced dispenser motor and motor tested fine. Complete
Near Leander, TX 78641
David
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose failed seal issue on dishwasher. Performed diagnostic of seals. Found the cabinet / cosmetic seal on the outside was torn from install or from loose install hardware. Replaced seal and secured unit. All is now working as designed. Call complete.
Near Austin, TX 78739
Leonardo
Job Details: 06/16/2020
OVEN KITCHENAID KOSE500ESS04 Arrived on site for damaged vent. Replacement part was damaged needed to reorder. Ordering new vent WPW10351279 office to reschedule.; ordrng 1 WPW10351279 (VENT)
Near Austin, TX 78701
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site to test unit for not heating. Tested unit found open heating element. Replaced heating element. Job complete.
Near Hutto, TX 78634
Kayman
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for dishwasher making a loud screeching when water is entering the unit or trying to enter. Customer stated that they had a plumber come out and he found a kinked water line. They corrected the kink but the screech remained. I put the unit into diagnostics and the water entered correctly with no screech. I could not recreate the sound at this time. Unit is working as designed and no leaks detected during time of service. Job complete.
Near Austin, TX 78745
Jacob
Job Details: 06/16/2020
DRYER AMANA NED4655EW1 Arrived onsite for unit not heating. Tested unit. Found that thermal fuse was not working. Replaced fuse. Tested unit. Unit got hot. But had issues with heat no blowing around enough. Found that possible clog inside the wall. Let apartment maintenance know the issue. No issues at this time. Job complete
Near Taylor, TX 76574
Andy
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL MMV4205FW3 Arrived on site for microwave door issues. Found inner locks and switches will need to be replaced. Attempted to use parts on hand and found that needed inner lock was broken in box. Ordered needed parts. Office to schedule return trip.; ordrng 2 W10156812 (spring)s and 2 W10562613 (cam-plate)s and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
Near Leander, TX 78641
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 (Tg) Arrived on site to replace previously diagnosed parts on refrigerator. I replaced the left RC door and tested all dispenser functions. The unit is working as designed and there were no water leaks before or after repair. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
RANGE WHIRLPOOL WOS31ES0JS00 "Arrived on site to inspect wall oven temps. Upon further inspection, I found an aluminum sheet on the bottom panel of the unit and a portion had melted onto the panel. Customer advised that the unit would not heat to bake cookies. I explained that the reason for that was due to the aluminum sheet. I showed the customer, in the owners manual, where it reads to not use foil on the bottom panel. Tested temps and the unit is operating as designed. Made recommendations for use and care. Job completed."
Near Leander, TX 78641
David
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose dishwasher leaking from door area. Ran unit in diagnostic mode and did not see drips at first. Felt under door and felt the pad getting wet. Checked in tub and found large amounts of suds in there. Customer is on a water softener and was advised to cut back on soap usage due to soft water. Leak is suds going over the floor plate. Once customer reduces soap usage and runs a couple soapless cycles the problem will be resolved. All is working as designed, customer instructed on proper use and care. Call complete."
Near Austin, TX 78704
Brandon
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer cod unit leaking, found leak coming from vent and dispenser, I replaced vent with deflector and dispenser, unit tested good."
Near Killeen, TX 76542
Al
Job Details: 06/16/2020
WASHER MAYTAG MAH4000AWQ "Arrived to inspect washer making a loud noise during spin cycle.Confirmed the complaint and free spun the basket and unit made the same rumbling noise the customer is complaining about.Unit will require kit seal, spanner assembly .; ordrng 1 12002022 (KIT SEAL) and 1 22002115 and 1 W10181639 (SPANNED SUPPORT KIT)"
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site for oven not heating . Found terminal block had burned up. Ordering main harness and block . Left unit unplugged , did inform customer will need to supply 4 prong range cord . Call to set return .; ordrng 1 4PRONGRANGECORD and 1 W11416047 (MAIN HARNESS) and 1 WPW10245259 (block-term)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KSSO48FTX02 "Arrived on site for customer complaint of u it not cooling properly, found blown defrost bi metal due to failed control, ordering parts. and 1 WPW10160570 (bimetl-def)"
Near Bastrop, TX 78602
Scott
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for no ice and dispenser sometimes working . Found harness in fz door failing . Will need new door . Ordering controls and diffuser if needed . No water leaks detected at time of service . Please call to set return ; ordrng 1 LW11037733 (dor-fip) and 1 W11089236 (cntrl-elec) and 1 W11236851 (diffuser)
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site ,customer wasn’t home . Had office try contacting customer . Talked to MS , left door bin at front door . Job complete . Quick pic ."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/16/2020
MICROWAVE GE ZEB1227SL3SS "Arrived on site for customer complaint of door not opening, found panel, lever, and door switch holder need replacing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PARTS RESEARCH 1205 AND 33 ON OVEN CAVITY BREAKDOWN ) and 1 WB56X34976 (PANEL)"
Near Austin, TX 78759
Eman J.
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived onsite for refrigerator doors not sealing. Tested system. Doors are sealing as designed. Notice that the filler is loose. causing a air vacuum and hissing when doors close. Ordering filler W11219642; ordrng 1 W11219642 (FILLER)
Near Horseshoe Bay, TX 78657
James
Job Details: 06/16/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site and found door mullion splitting apart and causing mullion to come loose from door. New mullion needed to repair unit. ; ordrng 1 W10732109 (rail-mulln)
Near Lakeway, TX 78734
Wesley
Job Details: 06/16/2020
COOKTOP JENN-AIR JGCP548HL00 Arrived onsite and performed repair. In process determine oraface holder to be incorrect. Ordering correct to complete. Office to reschedule. ; ordrng 1 2MAN and 1 W11316697 (COOKTOP) and 1 W11316698 (RIGHT CENTER COOKTOP) and 1 W11337065 (ORAFACE HOLDER)
Near Austin, TX 78754
Eman J.
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived onsite for refrigerator door. Replaced refrigerator door. Screws in handle are faulty. Customer informed me that they don’t make ice. Ordering door handle W11163764, screws W11449276 and valve WPW10420083; ordrng 1 W11163764 (handle) and 2 W11449276 (SCREWS)s and 1 WPW10420083 (valve)"
Near Rogers, TX 76569
Al
Job Details: 06/16/2020
FREEZER KITCHENAID KRFF507ESS00 "Arrived to inspect frost underneath the freezer compartment drawer.Found an excessive amount of frosted ice buildup inside freezer section.Melted the ice, cleaned the sticky substance from cabinet to allow the door to seal to the cabinet.
Near Burnet, TX 78611
James
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Found no function from ui. Tested voltage and found voltage from control to ui missing. Installed new control and ran diagnostics. Unit tests good. Job complete
Near Austin, TX 78731
David
Job Details: 06/15/2020
FREEZER WHIRLPOOL MSD2454GR Arrived on site to diagnose refrigerator that was building ice on bottom of Fc. Performed diagnosis and found drain clogged and causing ice to form. Defrosted and melted ice and cleared drain. All is draining and working as designed.Call complete.
Near Leander, TX 78641
Lou
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it harvested. When I tested the fill tube, no water came in. I checked the fill tube at the bottom left hinge and found it frozen. Using my steamer, I cleared the line and retested. Ice maker filled and is operating as designed. No water leaks observed during service, job completed."
Near Highpointe, TX 78737
Robert
Job Details: 06/15/2020
WINE COOLER KITCHENAID KUWL204ESB Arrived on job for complaints of bottom grate not straight and door not straight. Will need top and bottom hinges. Also make sue unit is completely leveled. ; ordrng 1 4344754 (hinge-door) and 1 W10239363 (hinge-door)
Near Georgetown, TX 78633
Lou
Job Details: 06/15/2020
REFRIGERATOR GE GSS25GMHJCES "Arrived on site to install previously diagnosed and ordered parts. Due to not dispensing water, I removed and replaced the filter head assembly and tested. Unit is operating as designed. The inlet valve was not needed. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Lou
Job Details: 06/15/2020
DRYER WHIRLPOOL MEDB850YG0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make a very loud grinding noise. I found that the unit blower wheel housing axle is rusted and will need to be replaced.I am ordering the blower housing, blower wheel and pulley (just in case) and CNOTE-LSO PER CUSTOMER REQUEST.Cleaned lint from unit. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10256512 (housing)"
Near Hutto, TX 78634
David S
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site to install previous diagnosed parts. I removed the old door and replaced new. I tested the door operations and all tested good. New door is sealing properly. Job complete now water leaks detected.
Near Pflugerville, TX 78660
David S
Job Details: 06/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previous diagnosed parts. I removed the failed UI and replaced with new. I powered the unit back on and got the unit connected to the customers app and wifi. Job complete.
Near Leander, TX 78641
Lou
Job Details: 06/15/2020
MICROWAVE WHIRLPOOL KMBS104ESS02 "Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and the water didn’t heat up. When I went to remove the side panels to remove the unit from the wall, I found that 3 of the 4 installation screws were stripped out. I advised the customer of my findings and that I would need to order more screws and come back.I am ordering the six (6) installation screws and will return with all prescreened parts. ; ordrng 6 W10737666 (screw)s"
Near Georgetown, TX 78633
Lou
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit gets very loud when they open the right RC door. When I opened the unit door, I diffuser opening and making a loud noise. I am ordering the diffuser and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service due to part being out of stock. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 W11164593 (diffuser)"
Near Austin, TX 78726
David
Job Details: 06/15/2020
REFRIGERATOR KITCHENAID KSSS48QDX05 "Arrived on site to diagnose refrigerator that had no power in unit. Compressor was off and no lights either. Performed diagnostic and voltage checks. Found power at switch, and could hear defrost timer ticking, but no power coming out. Recommended replacement of defrost timer to resolve issues, Replaced defrost timer and retested. All is now rocking as designed, and compressor is on and running.
Near Austin, TX 78729
Eman J.
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL KRSF705HPS00 Arrived onsite for refrigerator dispenser making loud noise. Tested system. Everything is working as it should. Job complete.
Near Kingsland, TX 78639
James
Job Details: 06/15/2020
REFRIGERATOR BOSCH B20CS80SNS/01 Arrived on site and punctured sealed system. Found no refrigerant in system. Installed new drier and stub to test for leaks. Found system would not hold vacuum. Inspected evaporator and found no leaks. Unit has corrosion on external copper lines and rust on condenser lines but no leaks found there. Job complete
Near Austin, TX 78737
Robert
Job Details: 06/15/2020
MICROWAVE JENN-AIR JMC2430DS01 Arrived on job for complaints of no display. Found voltage to display but not working. Replaced control panel and display working properly.
Near Marble Falls, TX 78654
James
Job Details: 06/15/2020
WASHER MAYTAG MVWX655DW1 Arrived on site and installed new drive hub. Tested operation and found unit working properly. Job complete
Near Austin, TX 78725
Eman J.
Job Details: 06/15/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for range with strong gas smell. Tested system. Found no valve faulty. Replaced valve. Tested system. Everything works as designed. No gas leaks at time of service. Job complete.
Near Austin, TX 78759
David S
Job Details: 06/15/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave fuse tripping. Unit will also need a magnetron W10754299. Office to reschedule.; ordrng 1 W10754299 (magnetron)"