We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Smithville, TX 78957
Jacob
Job Details: 05/10/2021
"Arrived onsite for unit oven not turning on. Tested unit. Unit would not heat in the oven, upon further inspection. Found that the terminal block and wiring harness had burned up. Took pic of burned wire. Ordered parts to return with. Office to reschedule. Customer would like late morning to the rest of the day if possible.; ordrng 1 W11432194 (MAIN HARNESS ) and 1 W11432569 (CONTROL ) and 1 WP3196548 (fuse-thrml) and 1 WPW10245259 (block-term)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78732
Brandon
Job Details: 05/10/2021
"Arrived on site for customer complaint of unit not heating, found power supply issues, instructed customer to have cord and outlet replaced."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QD2A
Near Smithville, TX 78957
Jacob
Job Details: 05/10/2021
Arrived onsite to replace parts ordered by previous tech. Replaced both parts.Was able to determine that the UI key pad underneath needed to be replaced. Ordered part. Needs authorization before returning. Office to reschedule ; ordrng 1 5304517587 (SWITCH ASSEMBLY )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/10/2021
Arrived on site for refrigerator not dispensing water or making ice. Tested dispenser operation and found note valve activating. Gained access to home valve and found no shut off arm on valve (see SD-QUICKPIC). Disconnected water from refrigerator and found no water to unit. Connected water line and informed customer issue is with the home valve. Unit was cooling. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Round Rock, TX 78681
Wesley
Job Details: 05/10/2021
Arrived onsite and found belt torn and motor pulley sheered off. Replaced motor belt and blower. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JJW2430IL
Near Rollingwood, TX 78746
Leonardo
Job Details: 05/10/2021
Arrived on site to test unit for loud noise. Turned oven on to 350 ran unit for 40 minutes no loud noise. Just normal fan noise. Couldnt duplicate the problem at this time.
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Leander, TX 78641
David Z
Job Details: 05/10/2021
"Arrived to diagnose dryer that is not heating. Checked heating element and voltages. Found fuses and thermostats good, found heating element open. Element looks like it had overheated and there was a large lint buildup, likely due to unit not venting properly. Strongly advised customer to have vents cleaned to prevent any more overheating issues. Replaced heating element and retested. Verified unit is now heating as designed. Collected $290.49 via CC."
We serviced a
KITCHENAID OVEN
Model KEBS277BSS00
Near Austin, TX 78731
Leonardo
Job Details: 05/10/2021
Arrived on site to test unit for unit not getting to temp. Test unit and found bad console. Will replace console and sensor and control. Office to reschedule. ; ordrng 1 W10570060 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Matthew
Job Details: 05/10/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection found ice bucket not properly inserted into housing. Secured bucket and tested unit. Icemaker and dispenser are functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/10/2021
Arrived on site for Detergent Remains at End of Cycle - Dishwasher. Placed in diagnostics and F4E3 failed motor came on along with F7E0 not heating. Cleared error codes and removed sump and motor and installed new sump and motor. Ran through full diagnostics and heating element came on. Dishwasher running as designed. No leaks detected. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Temple, TX 76502
Tyler
Job Details: 05/10/2021
"Arrived on site for refrigerator needing previou diagnosed in,et valve. Upon arrival I was able to disassemble and install new inlet valve. After reassembling unit I found ice maker filling to correct water levels, unit now functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Leander, TX 78641
Kayman
Job Details: 05/10/2021
Arrived onsite for washer not locking or washing. Upon inspection of the diagnostics mode I found a stored error code for long fill. I ran a auto test and found the unit not filling to its desired level. I followed troubleshooting steps in the tech sheet. I found the valve showing good resistance on both hot and cold size. The tech sheet advises replacing the main control and calibrating the unit. I replaced the control and calibrated. The unit ran through an auto diagnostics cycle with no issue and the error codes are no longer present. No leaks detected during time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78750
David Z
Job Details: 05/10/2021
"Arrived on site to install previously diagnosed parts to resolve temperature related errors when running. Installed new inlet valve, control and retested. Found errors are gone, and unit is operating as designed and passed diagnostic cycle. No water leaks found. Call complete."
We serviced a
KITCHENAID RANGE
Model KCGD506GSS00
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2021
"Arrived on site to inspect cooktop flames. Upon further inspection, I tested all burners and found the flames too high in the low setting. Adjusted all burners and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, TX 78626
Lou
Job Details: 05/10/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=28 degrees & RC=56 degrees. I removed the evap cover and found no frost pattern on the evaporator except the bottom 2 coils and on the capillary tube. Inspected the compressor and checked amp draw and found the compressor showing 79amps and was hot to the touch. I am ordering a sealed system repair. Ordering the compressor kit, evaporator, UV drier, access valve and office to schedule return service. No water source connected to the unit.; ordrng 1 W10507884 (Compressor kit) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404 (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Jarrell, TX 76537
Lou
Job Details: 05/10/2021
"Arrived on site to inspect washer not cleaning. Upon further inspection, the customer advised that unit will not agitate. I tilted the unit back and found the actuator not attached to the cam. I removed and replaced the actuator and calibrated. Placed unit in diagnostics and cleared error code F7E5. Continues with testing and the unit operated as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Austin, TX 78738
Brandon
Job Details: 05/10/2021
"Arrived on site for customer complaint of unit not venting properly, found unit would cycle on all three speeds and passed the paper towel test. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Pflugerville, TX 78660
Matthew
Job Details: 05/10/2021
Arrived onsite for washer making noise during spin cycle. Upon arrival put unit in diagnostics and found No error codes. Did find front left leg unleveled . Inspected underneath unit and found no indication of faulty gearcase. Suspension test good. Ran auto test and individual spin test and all passed. Discussed proper loading and cycle selection with customer. Customer will monitor. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GAFZ21XXRK00
Near Austin, TX 78737
Luis
Job Details: 05/10/2021
"Arrived on site for no cool. Powered unit on clicking noise from compressor compartment,removed start device,shook start device found broken start device. Installed a new start device to compressor,powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78753
Matthew
Job Details: 05/10/2021
Arrived onsite to replace previously diagnosed parts. Replaced separator. Tested unit and unit is functioning properly. Tested ice and water dispenser. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near Austin, TX 78752
Leonardo
Job Details: 05/10/2021
Arrived on site to replace latch and spring. Replaced parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MHWZ600WR00
Near Round Rock, TX 78681
Wesley
Job Details: 05/10/2021
Arrived onsite and found pump had gone out. Unit is now operating as designed.
We serviced a
WHIRLPOOL OVEN
Model KEBS208DSS10
Near Austin, TX 78746
Kevin
Job Details: 05/10/2021
"Arrived on site and replaced door gaskets diagnosed by previous technician. job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Austin, TX 78756
Jacob
Job Details: 05/10/2021
Arrived onsite for unit making a loud scrapping noise during operation. Tested unit. Head scrapping noise. Upon further inspection. Found a screw stuck between the felt line and drum. Removed screw. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/10/2021
"Arrived on site for dishwasher not powering on. Inspected unit and work. Tested voltage going to from control and found voltage present. Found control indicator light flashing rapidly. Per tech info that is a failed machine control. Shown customer failure and tech sheet that advise to replace control. . ; ordrng 1 WD21X25736 (CONTROL)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/10/2021
Arrived on site for largest burner is causing problem since we bought this. It is not turning on for the first. Found burner lighting on fifth or sixth click. Sometimes longer. Removed burner head and installed new burner head. Flame ignites on first or second click. Job completed.
We serviced a
IKEA REFRIGERATOR
Model IK8FXNGFDM01
Near Austin, TX 78702
Luis
Job Details: 05/10/2021
"Arrived on site for unit not freezing. Removed evaporator cover large ice ball on inlet of evaporator diagnosed a refrigerant leak in the system estimate for repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/10/2021
"Arrived on site for The same leaking water problem has continued. Found drain tube was not draining properly causing frost to gather at the center of the evaporator coils. With this, cold air was not circulating properly up to the fridge ice maker housing to allow ice cubes to form inside mold. Used steamer to remove frost build up over coils and removed drain tube and flushed all debris inside the tube out. Reinstalled the drain tube and used silicone to seal gasket then put in gasket mounting screw. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78704
Luis
Job Details: 05/10/2021
"Arrived on site. Adjusted deli damper to prevent items from freezing in deli drawer,found grill support interfering with door panels,adjusted support unit missing upper grill panel,unable to locate part # office will need to research for part. ; ordrng 1 Uppergrillpanel (Upper grill panel) and 2 W10234202 (Door stop)s"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Kevin
Job Details: 05/10/2021
"Arrived on site and inspected washer and found no saved error codes, ran I diagnostic cycle and did not see any leaking, began a quick wash cycle and washer filled for four minutes before progressing to agitating. Spoke with tech line to report customers experience but there is no known reason washer would leak on a wash and not the next one. Requested that customer monitor washer for correct operation, job complete 7730719969"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/10/2021
"Arrived on site for double oven not showing correct time of day, oven light not working on control panel and cooking timer not working. Inspected unit and work area. Tested in normal operation. Found UI showing light on and off when selecting but not turning light on. Performed diagnostics mode and checked fault code history and found none. Ran component activation and found light responsive in diagnostics. Attempted to run factory reset but UI would not respond. Will need to replace UI and continue to test. Found no ETA available on part, office to schedule appointment. ; ordrng 1 W11297707 (CONSOLE )"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JZ0
Near Temple, TX 76502
Tyler
Job Details: 05/10/2021
"Arrived on site for range smoking and giving burner plastic smell. Upon arrival I entered diagnostics and found no errors stored. Upon further inspection I found all wiring as well as other hardware such as but not limited to both main controls, harnesses, etc had no signs of charging, burning or deformity.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2021
"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the customer had the unit operating in a wash and I found a large puddle of water under the door on the left side. Removed the toeplate and could see that the water was coming from inside the door. Removed the outer door panel to find the vent leaking where it joins the inner door panel (photo). I advised the customer of my findings. I removed the vent to inspect and found the vent gasket not installed correctly and crimped. Adjusted the gasket and retested it and retested. The unit continued to leak from the same spot. Using a gasket from my van stock (WP8269259) I removed and replaced the gasket and retested. Unit is operating as designed and no further leaks. I demonstrated to the customer by turning the unit on and showed them no further leaks. No leaks observed at the end of service, job completed"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Marcos, TX 78666
Andrew
Job Details: 05/10/2021
"Arrived on site to test unit for not washing. Found shift actuator not connected to splutch. Replaced shift actuator with truck stock part(W10913953). Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Leander, TX 78641
Kayman
Job Details: 05/10/2021
Arrived onsite to install previously diagnosed parts. I installed the FC door and tested the functions. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
FRIGIDAIRE OVEN
Model FPMC3085KFB
Near Leander, TX 78641
David Z
Job Details: 05/10/2021
"Arrived on site to diagnose microwave oven combo that is shutting off on both during use. Noticed lights flickering and dimming when starting microwave, or oven. Removed unit from wall and ran after shaking cable and found the cause is a loose wire on the conduit cable. Found the neutral wire was almost completely disconnected. Removed and reattached wiring from wall. Tested unit and verified voltage is good and not dropping.
We serviced a
GE RANGE
Model JB650ST2SS
Near Harker Heights, TX 76548
Tyler
Job Details: 05/10/2021
Arrived on site for range not allowing door to open after self cleaning feature was used. Upon arrival found unit would turn on but wasnt sending voltage down to door switch. I ended up replacing the main control and nameplate. I then inspected door lock and found slight bend in metal lock. I readjusted lock and reassembled and tested range. Found door now opens and shuts and locks and unlocks as designed. Unit now funct as intended call complete
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Kingsland, TX 78639
Cliff
Job Details: 05/10/2021
"Arrived on site to replace previously ordered parts for refrigerator. Replaced fill tube and ui, and found all is functioning properly at this time.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Leander, TX 78641
Kayman
Job Details: 05/10/2021
Arrived onsite to install previously diagnosed parts. I heat formed and installed the RC door gasket. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5EMB4
Near Austin, TX 78703
Robert
Job Details: 05/10/2021
Arrived on job for complaints of no ice or water. Found water flow good to filter. Replaced valve and test. Water valve to refrigerator not turning back on customer will have plumbing valve replaced.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF3
Near Austin, TX 78704
Luis
Job Details: 05/10/2021
"Arrived on site for no ice. Ran diagnostics fresh food icemaker passed harvest test,passed fill test ran fan passed,ran thermistor failed. Replaced icemaker in fresh food compartment,checked freezer icemaker,removed fill line diagnosed a frozen fill line in cabinet wall customer will need to defrost freezer to clear fill line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Cedar Park, TX 78613
David Z
Job Details: 05/10/2021
"Arrived on site to follow up on refrigerator building frost on evap. Followed service pointer W11512766. Found door is sealing properly. Found broken styrofoam on the fan scroll, and also found thermistor discolored with corrosion around the thermistor. Replaced fan scroll, thermistor and UI to resolve. Changed defrost mode to standard. Tested and found all working properly. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Kayman
Job Details: 05/10/2021
Arrived onsite to install previously diagnosed parts. I installed the friction sleeves and retainer clips. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Pflugerville, TX 78660
Matthew
Job Details: 05/10/2021
"Arrived onsite for refrigerator making noise. Customer complained of noise in compressor compartment. Upon arrival unit was running and no noticeable noise. Ran diagnostics and tested fans, damper and compressor. Could not duplicate issue. Removed compressor compartment cover and inspected. Applies sound pad to area. Also noticed that if unit was not leveled it would cause vibration. Leveled unit. No noise at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Cedar Park, TX 78613
David S
Job Details: 05/10/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern. I found the compressor running and getting good voltage. I punctured the system and found it had no refrigerant. I replaced the compressor, evaporator, UI dryer and installed an access valve. I pulled a vacuum and found no leaks. I put a measured charge into the system no found pressures holding and a good frost pattern forming. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 05/10/2021
Arrived onsite to install previously diagnosed parts. I installed the console UI and tested the unit. The unit preheated and chimed as designed. I explained the importance of getting the unit connected to WiFi and I left the WiFi connect teams number if they need assistance but we were able to connect while on site. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Hutto, TX 78634
Jimmy J.
Job Details: 05/10/2021
Arrived on site to install previously diagnosed part. Removed filter housing and installed new filter housing. Tested water dispenser and water came out as designed. Heard ice maker call for water to fill mold. Customer stated ice maker hadnt produced any ice recently. Ice bucket was full and shut off assembly arm was in a raised position due to the amount of ice. No leaks detected. Job completed.
We serviced a
GE DISHWASHER
Model DDT700SSN0SS
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/10/2021
"Arrived on site for dishwasher making abnormal noise. Inspected unit and work area. Found trim on UI loose on both corners, cosmetic issue. Performed diagnostics mode and tested all components. Found drain pump at fault. Removed drain pump and found defective impeller, due to normal wear and tear. Installed new drain and assembled unit. Tested operation and found draining. Reinstalled unit, tested operation and monitored water connection. All tested good, no water leaks detected. Spoke with customer on service performed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78132
Noah D
Job Details: 05/10/2021
"Arrived on site to inspect unit for not draining correctly and smelling, upon inspection found the unit was not draining completely due to a bad drain tube placement, moved up the loop and tested. Instructed customer to clean out dishwasher and disposal with products. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78660
Matthew
Job Details: 05/10/2021
Arrived onsite to replace previously diagnosed parts. Replaced central burner head all burner caps and grates. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Killeen, TX 76542
Al
Job Details: 05/10/2021
"Arrived on site and inspected dryer not heating.Tested the unit with the door opened and found the unit tumbling, heating, but the vent test kit showed the dryers ventilation system was clogged and requires cleaning.Provided customers with number to Dryer Vent Wizards.Unit working as designed.Job complete"
We serviced a
UNKNOWN REFRIGERATOR
Model WRS555SIHZ03
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/10/2021
"Arrived on site for refrigerator not running. Inspected unit and work area. Gained access to compressor and powered unit on. Found compressor kicking on and off. Mead capacitor and found within range. Measured resistance on compressor windings and found within range. Found failed starting device. Installed new device and powered unit on. Measured amp draw to capacitor and found .85 amps, within range. Inspected frost pattern and found developing and temperature dropping. All tested good, no water leaks detected. Please allow 24 hours for correct temperature and 48 for ice."
We serviced a
GE COOKTOP
Model JGP336WEV3WW
Near Cedar Park, TX 78613
David Z
Job Details: 05/10/2021
"Arrived at site for cooktop constantly clicking. On arrival found all burners with tinfoil underneath them. instructed customer not to cover cook top with foil, due to causing issues with igniter causing spark to arc to foil. waited 10 mins and observed that the cook top was still slicking randomly while not in use. Tested ignition module with known good, and found unit is still clicking. I replaced the switches and observed cooktop is working as intended. Let sit idle for 10+ minutes and found no clicking.
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, TX 78741
Leonardo
Job Details: 05/10/2021
Arrived on site to test unit for left front burner not ignintg. Test unit and found igniter working correctly but not making contact with burner head and cap. Ordering new burner heads and caps will drop off at door office to reschedule ; ordrng 1 W11084064 (LF burner head) and 1 W11379294 (Burner cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHGXTQ00
Near Lakeway, TX 78738
Brandon
Job Details: 05/10/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from tube supply, I replaced tube, unit tested good."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near San Marcos, TX 78666
Noah D
Job Details: 05/10/2021
"Arrived on site to inspect unit for not turning quietly, upon inspection found the plate support was making loud noises, replaced shaft and no change, ordering ring. Office to reschedule ; ordrng 1 W10367316 (ring-turn)"
We serviced a
IKEA RANGE
Model IEL730CS0
Near Austin, TX 78732
Brandon
Job Details: 05/10/2021
"Arrived on site for customer complaint of light not shutting off, found light was on at control board, I pressed the light button and light shut off, instructed customer of light switch.
We serviced a
KITCHENAID COOKTOP
Model KECD805HBL3
Near Dripping Springs, TX 78620
Andrew
Job Details: 05/10/2021
Arrived on site to test unit for smoking while operating. Continued to diagnose and found infinite switches were smoking internally. ; ordrng 1 AUTHOFORGLASSCOOKTOP (AUTHO FOR GLASS COOKTOP) and 2 WP3191049 (switch-inf LR AND RF )s and 2 WP3191050 (switch-inf RR AND LF)s
We serviced a
KITCHENAID OVEN
Model KEBS208SSS
Near Austin, TX 78757
David Z
Job Details: 05/10/2021
Arrived on site to install previously diagnosed broil element to resolve damaged broil element. Replaced with new and calibrated unit. Adjusted temperature +10. Unit is now working as designed. . Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW18PDBWW0
Near Austin, TX 78704
Robert
Job Details: 05/10/2021
Arrived on job for complaints of not spinning properly. Checked under washer and found the gearcase leaks oil. Will need gearcase belt and cam.
We serviced a
GE WASHER
Model WJSR4160G1WW
Near Austin, TX 78746
Kevin
Job Details: 05/10/2021
"Arrived on site and inspected washer and found water level switch will not change selection it is always stuck on super. Switch movement is loose and will not make a specific selection. Replaced it but also found plastic attachment point on the rear of the console is brittle. Switch stayed in place this time but attachment point may break very soon. WH42X10658, Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near New Braunfels, TX 78130
Noah D
Job Details: 05/10/2021
"Arrived on site to inspect unit for leaking out of front door, upon inspection found the bellow torn at bottom seal, replaced bellow and tested unit with no issues. Complete"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Wimberley, TX 78676
Andrew
Job Details: 05/10/2021
"Arrived on site to test unit for rodent damage to harness. Found main harness, oven harness, control board and UI ribbon were damaged.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Dripping Springs, TX 78620
Andrew
Job Details: 05/10/2021
"Arrived on site to test unit for not washing correctly. Found no current error codes. Unit ran diagnostics with no issues. Found no high drain loop was installed causing water and food from garbage disposal to back flow into dishwasher. Installed high drain loop, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78758
Scott
Job Details: 05/10/2021
"Arrived on site ,replaced gearcase, actuator,drain hose . Ran calibration and diagnostics wash. All checked normal, no water hook ups . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Austin, TX 78758
Luis
Job Details: 05/10/2021
"Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed a leak in the system,replaced the evaporator coil and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
We serviced a
GE DISHWASHER
Model GDF620HSJ0SS
Near Temple, TX 76501
Tyler
Job Details: 05/10/2021
"Arrived on site to install previously diagnosed drain pump and drain line. After installation of both parts, tested unit and found no leaks before, during, or after repairs. Unit now fills, agitates, and drains as designed. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2700XTSB1
Near Austin, TX 78746
Leonardo
Job Details: 05/10/2021
Arrived on site to test unit for unit not cleaning correctly and unit shorting out.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Lou
Job Details: 05/08/2021
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Waco, TX 76706
Jonathan M
Job Details: 05/08/2021
Arrived on site for a washing machine that still not completing cycles. Inspected unit and work area. Placed unit in service diagnostics and found an F8 E1 (low/no water detected) error code. Tested unit water valves and found both valves barely pulling water in. The customer had advised on the previous trip that they have low water pressure to the home. He wanted to verify that that was their problem before calling a plumber. Went to check water pressure and found sediment and sand buildup inside of the valves. Replace water valve and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA88FIHZ00
Near Waco, TX 76706
Jonathan M
Job Details: 05/08/2021
Arrived on site for refrigerator that?s not making ice again. Inspected unit and work area. Ran the unit through a harvest test and found the unit thinking the ice bin was full and not completing a harvest cycle. Removed icemaker cover and found a clump of ice causing the arm not to come down all the way making the icemaker think that the ice bin is full. Found the icemaker itself partially broken. Found insulation buildup causing the door seal not to close properly and thus creating frost and ice inside the icemaker area. Removed obstructions and replace icemaker. Tested the unit and the unit began working as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Woodway, TX 76712
Jonathan M
Job Details: 05/08/2021
"Arrived on site for a standup freezer that is still having defrost issues. Inspected unit and work area. Found the evaporator covered in frost. Checked drain hole for potential air leak and found no air leak present. Checked thermistors for resistance and found the evaporator through Mr. registering 5.9 ohms. Spoke to PR and was advised that the unit is registering the temperature between 40 and 50?F. He advised that would cause the unit not to go through defrost. Replaced thermistor and defrosted unit. Customer asked for us to document this with Techline
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Lorena, TX 76655
Jonathan M
Job Details: 05/08/2021
Arrived on site for refrigerator that?s making a loud rattling sound. Inspected unit and work area. Tested unit in service diagnostics several times through all components and could not replicate sound. The customer did show me a video of the sound. The sound appeared to be the compressor ramping up when it?s trying to cool down quickly. Add some sound pads to the compressor and lines and tested unit. Unit begin working as designed. Complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Waco, TX 76710
Jonathan M
Job Details: 05/08/2021
Arrived on site for a washing machine that?s filling with hot water during rent cycles. Inspected unit and work area. Placed unit and service diagnostics and found an F8 E1 (low/no water detected) error code. Tested valves and found the cold water valve not pulling in cold water. Replaced housing and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ2
Near Georgetown, TX 78633
Lou
Job Details: 05/08/2021
"Arrived on site to inspect microwave with no power. Upon further inspection, I tested the outlet and verified voltage. Removed the main control panel and tested the fuse and found it open. I removed and replaced the fuse and test3d and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Georgetown, TX 78633
Lou
Job Details: 05/08/2021
"Arrived on site to inspect refrigerator ice maker not working and unit not leveled. Upon further inspection, I found the ice bin full of bagged ice and the ice maker arm was in a position that stops the IM from harvesting. Moved the arm up into the off position then placed it it back down and the IM began to harvest and dispensed water into the tray. While checking the ice maker, I found the unit rocking back and forth to the back right of the unit. I pulled the unit out and removed the back cover to find the back right wheel pin not in place and the pin hitch missing. Using a pin hitch (W11251741) from my van stock, I repositioned the pin and placed the hitch on the pin and rail to secure the pin from falling out and tested the roller. Leveled the unit and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waco, TX 76707
Jonathan M
Job Details: 05/08/2021
"Arrived on site for a dryer that would not dry clothes. Inspected unit and work area. The customer advised that since they called, the unit won?t even start now. Checked all components and found the thermal fuse open. Replaced the thermal fuse and tested the unit. Found the unit had airflow restriction due to a kinked vent hose. Fixed the hose and tested the unit with the vent test kit. Unit showed good airflow. Unit is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Georgetown, TX 78633
Lou
Job Details: 05/08/2021
"Arrived on site to inspect refrigerator ice maker not working and unit leaking water at the bottom of the unit. Upon further inspection, I inspected the FC section and found no ice in the bottom section. I inspected the door gasket and found an air leak at the bottom of the door from the door not being closed good and frost forming on the gasket. Cleared the frost and advised the customer of my findings. Tested the ice maker by jumping points T-H and when the IM began to harvest it was making a creaking noise as if it were having a difficult time harvesting. When the water was to dispense into the tray, no water came in. I removed the ice maker assembly and found the fill tube frozen. Removed the ice and placed the Im assembly back in place and retested. Ice maker began to harvest then dispensed water into the tray. I suggested waiting to replace it to see if it fails again.No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Georgetown, TX 78633
Lou
Job Details: 05/08/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, customer advised that they had some glass break inside the unit while washing and got most of it out, but the unit wont drain. I placed the unit in diagnostics showing error code F8E1-drain. I cleared the code and continued with testing. Unit operated as designed up until the drain cycle and I could hear the drain pump making a grunting noise but not draining. I removed the remaining water from the tub then removed and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Waco, TX 76710
Jonathan M
Job Details: 05/08/2021
"Arrived on site for a refrigerator that?s frosting up in the freezer section. Inspected unit and work area. The customer advised that the unit frosted up in the freezer section about two weeks ago and there was frost all over the entire inside of her freezer. Inspected evaporator and found no defrost issue inside the unit. Confirmed customers complaint of frost in the freezer section as most of the frost had been evaporated but some was still present. Checked gaskets for air leaks and found none. I did find frost buildup inside of her slides and remove the ice from the slides. The unit began opening and closing properly as designed without any resistance
We serviced a
ELECTROLUX RANGE
Model E30GF74HPS3
Near Austin, TX 78704
Jacob
Job Details: 05/07/2021
Arrived onsite to replace parts ordered by previous tech. Replaced burner cap and burner head. But the could not replace screws as screws were badly rusted. Ordered new screws. Request 2HR. Needs authorization before returning. Office to reschedule ; ordrng 4 316540900 (screw)s and 1 REQUEST (2HR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, TX 78641
Cliff
Job Details: 05/07/2021
"Arrived on site to replace previously ordered parts for refrigerator. Removed ice bin, and replaced it along with motor shaft and ice chute. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15NHZS0
Near New Braunfels, TX 78132
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for producing too much ice. Found ice bin thermistor readings were off. Replaced thermistor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for loud noises during operation, upon inspection found the cover causing issues, replaced cover and found no issues. Complete"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not unlocking and issues draining, upon inspection found a pressure sensor error code, Replaced switch and tested. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near New Braunfels, TX 78132
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for humming/vibration on wall. Found rear compressor cover had only top two screws and was pushed up against wall with drain hose vibrating on wall. Installed noise dampers on contact point of rear cover, replaced missing screws. Tested unit, unit works good. No cooling lines were touching/rubbing. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to diagnose dryer not drying properly on various settings, verified that there was no existing warranty with the customer and updated the serial number as it was incorrect. When initially checked the different cycles the timer switch felt off like it was skipping over selections, just to verify we tested all thermistors and the heating element for voltage and continuity, all tested good. Found the issue was a combination of the timer and the customer needing to get their vents cleaned, instructed customer of vent cleaning and of the timer needing to be replaced. We replaced the timer and tested the unit, unit is functioning as designed aside from needing vents cleaned. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Spring Branch, TX 78070
Andrew
Job Details: 05/07/2021
"Arrived on site to test unit for visible flames between front panel and cabinet. Found front panel was off left bottom hanger causing bigger gap than usual. Set front panel properly, tested unit, unit works good. All functions operating as designed. Unit is venting properly. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Tommy
Job Details: 05/07/2021
"Arrived onsite for previously diagnosed parts. Upon arrival found unit hard wired in had to turn all breakers off as unit was not marked. Replaced unit control, element, and vent motor, tested unit. Unit is now operating as designed. Job Completed. No signs of leaks during service."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Austin, TX 78703
Jacob
Job Details: 05/07/2021
"Arrived onsite for unit not responding when needed to start. Went into diagnostics and found error, F2E1 stuck button. Needed to replace the control and console. Got auth to replace parts. Replaced control bit the console was defective. Need to order a new console. Office to reschedule ; ordrng 1 W10838672 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Canyon Lake, TX 78132
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not allowing cooling in fridge, upon inspection found the freezer full of frost, the return vent was clogged. Cleared all ice and tested. Customer pointed out a bad gasket on fridge. Ordering gasket and fridge. Office to reschedule ; ordrng 1 2202882 (GASKET ) and 1 2254473 (HINGE)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Austin, TX 78750
Tommy
Job Details: 05/07/2021
"Arrived onsite for previously diagnosed parts.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Leander, TX 78641
Kayman
Job Details: 05/07/2021
Arrived onsite for vent hood with buttons sticking. Upon inspection I confirmed the buttons would not engage or they would get stuck behind the panel. I accessed the button control and found it mounted either upside down or the bracket was upside down and the button were now bent. I replaced the control and tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Waco, TX 76712
Jonathan M
Job Details: 05/07/2021
Arrived on site for refrigerator that?s losing temperature in the refrigerator section and has ice forming on the back wall. Inspected unit and work area. Found evidence of a defrost issue in the fresh food section. Removed evaporator cover and had to steam off ice buildup inside the evaporator compartment. Tested resistance through the bimetal and heater and found proper resistance at 82.4 ohms. Replaced control board and reassembled unit. Unit begin cooling as designed. Call complete.
We serviced a
FRIGIDAIRE RANGE
Model FEF366EBH
Near Robinson, TX 76706
Jonathan M
Job Details: 05/07/2021
"Arrived on site for arrange with burners that are not working properly. Inspected unit and work area. The customer advised that she knows that her right front burner was not working properly because it seems to be set on high in a matter which setting you put it on. However she wanted her other burners checked. Tested all burners and did confirm customers complain about the right front burner. However, the rest of the elements were working as designed. Replaced infinite switch for the right front burner and unit began working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW02
Near Killeen, TX 76549
Tyler
Job Details: 05/07/2021
Arrived on site for refrigerator not sealing properly . Upon arrival I was able to confirm that the bottom right side of the door was not allowing the gasket to fully sealed against the fridge. Upon further inspection I was able to find and verify that because of the gasket that ceiling was actually due to the door itself being dented in on the bottom right side of the door. I took photos to explain situation office will need to reschedule once availability of door is known and we will need to return with the new gasket as well; ordrng 1 W10673707 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Round Rock, TX 78664
Wesley
Job Details: 05/07/2021
Arrived onsite and found shorted heating element. Replaced element. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
GE REFRIGERATOR
Model TFX25JPCGWW
Near Killeen, TX 76549
Tyler
Job Details: 05/07/2021
"Arrived on site for fridge not cooling. Upon arrival I immediately found a massive defrost issue in freezer. At this time unit will need a new defrost heater, bimetal, and defrost timer, due to amount of ice build up outside of evap coil Fridge will need a minimum of 24-48 hrs of defrosting naturally with fridge turned off. Informed customer of necessary steps in order to properly defrost unit.Customer is starting defrost on day of diagnostics and should have fridge ready for us upon returning. ;
We serviced a
GE DRYER
Model DBLR333EE2WW
Near Killeen, TX 76549
Al
Job Details: 05/07/2021
"Arrived on site to install previously ordered parts.Removed and replaced the belt and rear bearing kit.Reassembled and unit still made the exact same sound.Disassembled once again and noticed the heater assembly and drum were both defective, causing the loud scraping noise.Also verified the rear bearing was lodged inside the heater assembly.; ordrng 1 WE21X20562 (Drum assembly) and 1 WE11M23 (Heater Housing Assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kempner, TX 76539
Al
Job Details: 05/07/2021
"Arrived on site and inspected recently purchased Kitchenaid dishwasher.Unit wouldnt go into diagnostics test mode and, so I accessed the float switch and discovered water sitting in the float switch tray.Emptied it, plugged the float switch back in and unit allowed me to access diagnostics test mode.Found through error code F7E1 (single wash motor failure).Unit would fill, sit for 4-5 minutes and drain, without washing.Ordering the pump and motor, which is an EXPART .Office to schedule return services due to part availability.Needs more work ; ordrng 1 W11416362 (PUMP AND MOTOR)"