Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Lou S.

Lou S.

arrived on site to inspect oven elements not working. Upon further inspection, I verified ohms at the bake element but the broil element was showing open. Tested unit and broil element did not heat up. I verified ohms at the TOD, as well. Office to order broil element and scheduled return service for 06/18/18 EB.

Near Silver Creek Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

Kitchen aid dishwasher door falling model: KUDI02CRBS1. Arrived on site to test unit for door falling. Found broken door links. Replaced kit test unit and unit test good job complete no leaks present door not falling.

Near Treaty Oak, San Antonio, TX 78258
Scott  M.

Scott M.

Arrived on site for slow drying . Ran air vent test , failed both with and with out duct on. Checked all thermostats and heater , all checked normal . Took blower wheel housing off and found it jam packed with lint . Cleaned lint out of housing . Ran air test again , passed with duct on . No lint build up inside of unit at time of service . Job complete . Wp elect dryer

Near Wilson Heights Dr, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for drum not rotating. Found drum binding on front seal. Corrected seal issue and tested. Dryer is clean of lint.

Near N Water St, Burnet, TX 78611
Joseph C.

Joseph C.

KMHS120ESS4 I’ve done on site for “open/close door error” inspected unit and found lower interlock mechanism not engaged with door tab. Adjusted lower interlock. Tested unit. Unit is performing as designed.

Near Toscana Ave, Austin, TX 78724
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. As soon as the unit filled and began to wash, the unit began leak at or near the diverter. I immediately shut the unit off and quoted the customer for repairs..$210.98 for sump/motor assembly, DW625 $179.99 and total with tax was $423.23. Customer advised that he would purchase a new unit and paid the diagnostics fee of DW100 $108.24. I ran the drain pump again to drain any excess water from the unit. Instructed customer of detergent use and care for the unit. No water leaks at the end of service.

Near Mandana St, Leander, TX 78641
Robert J.

Robert J.

WTW4816FW2 Arrived on job for complaints of no cold water. Found cold water valve not closing allowing water to come in wail off. Replaced valve and test operation normal. No additional leaks detected. Job complete

Near W Slaughter Ln, Austin, TX 78748
Leonardo C.

Leonardo C.

Whirlpool dishwasher not draining model: WDT730PAHZ0. Arrived on site to test unit for not draining test unit and found unit slow drain. Removed drain hose from sump to check the check valve and found something blocking valve not allowing for valve to move to drain correctly. Forced valve open and test unit and unit test good no water coming back and unit drying correctly job complete no leaks present at this time

Near Towers Park Ln, San Antonio, TX 78209
Connor M.

Connor M.

KUIC18PNTS1 kitchenaid ice machine Arrived on site to test unit for not making ice. Found in step diagnostic that compressor would not power on. Pulled unit to check compressor electricals and found compressor has been being leaked on for several years causing a hole to form in The compressor. Customer decided to replace unit before i generated a quote. Collected second appliance swrvice charge. No leaks detected.

Near Windshill Cir, Austin, TX 78703
Connor M.

Connor M.

KUDE201XSS8 kitchenaid dishwasher Arrived on site to test unit for water remaining in tub after wash intermitently. Found error for stuck check valve. Customer has never ran a clean cycle. Visually inspected check valve and fiund no failure. Instruct on running clean dishwasher cycle and also corrected drain loop issue. Unit working properly, no leaks detected. Collected for service not listed minor

Near Windshill Cir, Austin, TX 78703
Arthur B.

Arthur B.

ED5PBAXVY00 (SxS Refrigerator) - Arrive onsite to conduct sealed system repair on SxS refrigerator from prior tech's diagnosis. Removed compressor and drier. Installed new compressor, UV drier using braising method. Vacuumed system down to -25psi. Charged unit with 5.0oz of R134a refrigerant. Powered unit up. Found good first pattern on evaporator. No other issues found at this time. No water connections made to unit.

Near Ridgeline Rd, Copperas Cove, TX 76522
Paul R.

Paul R.

Maytag Washer Model MHW7000XW0. Arrived onsite for the washer with a broken door handle that needs the door replaced that the customer already has. I found the outer door broken. I removed the door and replaced the outer door. I reinstalled the door and made sure the door opened and closed properly. Call complete.

Near Scenic Bluff Dr, Austin, TX 78733
Arthur B.

Arthur B.

RF265LXTY3 (Freestanding Range) - Arrived onsite to install parts to free standing range from prior tech's diagnosis. Removed cooktop to replace RF Element. Removed back cover and removed and replaced LF infinite switch. Found also RF Infinite burnt as well. Will need to order WP3149400. R/S date for 6/18 per SP. Reassembled. No other issue found.

Near Ridgeline Rd, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for high temps in ff section. Found evap cover caked with ice. Will need to replace evap cover with fan. Customer will defrost unit before return. Also found freezer is built up heavily with ice, will need new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Will need to replace UI as well. Will seal around freezer door and ff section upon return with silicone. All water connections dry. Sarah assisted with reschedule and parts.

Near Rockwood Pass, Georgetown, TX 78633
Joseph C.

Joseph C.

NTW4516FW2 Arrived on site for “not completing cycle” complaint. Inspected unit and found door latch faulty. Ordering new. Return for repairs on 06/18. No leaks detected, at time of service.

Near Heflin Ln, Austin, TX 78721
Daniel  A.

Daniel A.

MVWX655DW1 Filling up with excess water. Ran diagnostic. Error codes for pressure switch out of range. Replaced control assembly. Checked pressure hose. Ran test. Checked incoming hot/cold. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near High Timber Pass St, San Antonio, TX 78260
Lou S.

Lou S.

arrived on site to inspect refrigerator making loud noise and frost buildup in fc. Upon further inspection, I found that when the unit kicks on the condenser vibrates badly making a loud noise. Also, I found that the fc door would not close on its own and there was a small amount of frost buildup on the food inside the fc. I checked the gasket for any gaps and the gasket was sealing properly. The fc light did not come on, but once I pushed the switch in and released it, the light came on. I verified the ice pattern on the evaporator and there was no ice buildup on the Evap. I moved the unit out of its space and then placed it back and leveled the unit. I then placed a piece of foam in between the condenser and the chassis and the loud noise stopped. After leveling the unit, the fc door closed on its own like it's supposed to. I found small gapping between the chassis and the fc chamber on both sides and sealed it using manufacturers approved silicone. Advised the customer that the unit

Near Roaring Fork, Leander, TX 78641
Mike G.

Mike G.

ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....

Near Biltmore Drive, Waco, TX 76708
Mike G.

Mike G.

ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....

Near Biltmore Drive, Waco, TX 76708
Thomas L.

Thomas L.

Arrived on site for poor washability. Found that motor failed and would not run. Replaced and tested and all water connections were dry.

Near E Greenbriar Dr, Granite Shoals, TX 78654
Nathaniel B.

Nathaniel B.

Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.

Near Old McDade Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.

Near Old McDade Rd, Elgin, TX 78621
Leonardo C.

Leonardo C.

Whirlpool microwave not heating model: WMH1162XVB2. Arrived on site to test unit for not heating. Test unit and found unit giving 5.6 amps making it a diode or mag issue. Diode had already been replaced test mag and mag was bad. Replaced mag test unit and unit test good heating water correctly. Job complete

Near Baldwin Park, Schertz, TX 78154
Steve C.

Steve C.

Near Appalachian Trail, Leander, TX 78641
Wesley P.

Wesley P.

Clogged washer drain.

Near Jacobson Rd, Manor, TX 78653
Connor M.

Connor M.

WDT780SAEM2 whirlpool dishwasher Arrived on site to install parts for repair. Installed float housing, float and gasket. Unit working properly, no leaks detected.

Near Stevenson Ave, Austin, TX 78703
Joseph C.

Joseph C.

WDF560SAFM2 Arrived on site for “unit not cleaning dishes completely” complaint. Inspected unit and found inlet valve loaded with grit from water lines. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Threadgill St, Austin, TX 78723
Robert J.

Robert J.

KUIX305ESS2 Arrived on job for complaints of too much ice. Thermistor for bin not in range. Replaced thermistors run test for all thermistors and change ice thickness to max.

Near Barton Hills Dr, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for high temps in ff section. Found evap cover caked with ice. Will need to replace evap cover with fan. Customer will defrost unit before return. Also found freezer is built up heavily with ice, will need new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Will need to replace UI as well. Will seal around freezer door and ff section upon return with silicone. All water connections dry. Sarah assisted with reschedule and parts.

Near Saw Grass Cove, Georgetown, TX 78633
Jerry C.

Jerry C.

MET8720DS01 Arrived to inspect burnt cooktop. I found the front right element appeared to have experienced an over-temperature issue. I removed and replaced the element due to thermal limiting being controlled at that point and replaced the cooktop. Operational test good.

Near Park Dr, Lago Vista, TX 78645
Daniel  A.

Daniel A.

MVWB400VQ0 Not draining/spinning. Defective drain pump. Checked for foreign objects. Replaced drain pump. Checked water inlet/drain hoses. No leaks detected. Normal operation after service

Near Double Diamond, Selma, TX 78154
Mike G.

Mike G.

KDTM354DSS4, Arrived on site for door will not shut checked unit and found the dooe strike is damaged and will let the door to shut and start the unit replaced door strike and checked unit after repair and found that the door is now shutting properly and unit is now starting checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Pioneer Dr, Woodway, TX 76712
Mike G.

Mike G.

KDTM354DSS4, Arrived on site for door will not shut checked unit and found the dooe strike is damaged and will let the door to shut and start the unit replaced door strike and checked unit after repair and found that the door is now shutting properly and unit is now starting checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Pioneer Dr, Woodway, TX 76712
Luis M.

Luis M.

Refrigerator-replaced water filter housing

Near Anacua Loop, Manchaca, TX 78652
Wesley P.

Wesley P.

Repairing freezer door alignment for better seal.

Near First Lady Street, Manor, TX 78653
Thomas L.

Thomas L.

Arrived on site for no ice and standing water in unit. Found failed drain pump. Replaced and tested. All water connections were dry. Entered cabana via key in flower bed which I returned after repairs were completed.

Near Tempe Dr, Granite Shoals, TX 78654
Connor M.

Connor M.

WDT780SAEM1 whirlpool dishwasher Arrived on site to test unit for dishes not drying. Ran diagnostic cycle and confirmed heater is operating. Found rinse aid dispenser empty. Instruct customer on proper use and care. No leaks detected.

Near Harris Blvd, Austin, TX 78703
Carlos G.

Carlos G.

Arrived onsite for customer compliant of door and exhaust issues. Found exhaust behind unit crushed (builder to replace. Also adjusted catch on door. All checks ok now. Job complete.

Near Braeden Brooke Drive, San Marcos, TX 78666
Leonardo C.

Leonardo C.

Whirlpool dishwasher not dispensing rinse aid model: WDF520PADM7. Arrived on site to test unit for dispenser not dispensing rinse aid. Customer has not refilled rinse aid in a while and she uses the dishwasher every day. Replaced rinse aid test unit and unit test good job complete no leaks present at this time.

Near Winding Trail, Schertz, TX 78108
Scott  M.

Scott M.

Arrived on site for heater catching fire . Ran diagnostics got low water and sensor error codes . Checked heater all checked good , some minor white discoloration due to soap build up .heater ohm out normal and no burn marks on element . Ran test cycle and got sensor error at end of cycle , all else checked normal .Did find sensor shorted out , more then likely causing heater to run hotter and longer then normal . Ordering sensor and will bring back control only if needed . Return 6/18 . No water leaks detected at time of service .

Near Headwater Ln, Austin, TX 78746
Steve C.

Steve C.

Near Honeysuckle Dr, Leander, TX 78641
Mike G.

Mike G.

WFE540H0AS0, Arrived on site for unit not heating properly, checked unit and found that the bake element is shorted out replaced bake element and checked unit and unit is now heating properly unit checked fine at this time....

Near Radisson Dr, Hewitt, TX 76643
Mike G.

Mike G.

WFE540H0AS0, Arrived on site for unit not heating properly, checked unit and found that the bake element is shorted out replaced bake element and checked unit and unit is now heating properly unit checked fine at this time....

Near Radisson Dr, Hewitt, TX 76643
Luis M.

Luis M.

Refrigerator-repaired water lines and ice dispenser door

Near Rainey St, Austin, TX 78701
Connor M.

Connor M.

NTW4516FW2 Amana washer Arrived on site to install control for failure. Installed and tested unit. Unit working properly, no leaks detected.

Near Brockman Ln, Austin, TX 78744
Dona W.

Dona W.

Arrived to find right door sitting lower than left door. Found door adjuster is maxed out. Found door cams worn down, replaced door cams. Verified door sealing properly. Doors are level. All water connections dry. Unit checks good.

Near Fairway Ridge Rd, Georgetown, TX 78633
Leonardo C.

Leonardo C.

Maytag dishwasher door not closing model: MDB8959SFH0. Arrived on site to test unit for door not closing. Found right side track not going all the way back making upper rack not go all the way back. Making door hit rack making door not close. Replace dleft and right track test unit and unit test good door closing all the way no leaks present job complete

Near FM 775, Seguin, TX 78155
Carlos G.

Carlos G.

Arrived onsite for customer compliant of noise issues. Ran test cycle and found screw in between basket. Corrected issue.

Near Braeden Brooke Drive, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site or dryer not drying properly. Tested unit and found unit was heating but not venting. Further diagnosis found blower wheel loose on motor shaft. Correct the blower wheel and re-tested. Unit is operating properly. Dryer vent is clean and new.

Near Doe Run, Marble Falls, TX 78654
Connor M.

Connor M.

AER5630BAB0 Amana range Arrived on site to install harnesses for repair. Found other harnesses for burners needed. Parts research. Office to schedule directly.

Near W Slaughter Ln, Austin, TX 78748
Mike G.

Mike G.

KOSC504ESS00, Arrived on site for unit will not power on checked unit and found that inline fuse and TOD are bad replaced part and checked unit after repair and unit is now powering on and unit is heating unit checked fine at this time....

Near Devonshire, Hewitt, TX 76643
Mike G.

Mike G.

KOSC504ESS00, Arrived on site for unit will not power on checked unit and found that inline fuse and TOD are bad replaced part and checked unit after repair and unit is now powering on and unit is heating unit checked fine at this time....

Near Devonshire, Hewitt, TX 76643
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for still leaking water from dispenser area, installed parts that previous tech ordered but one of the clips not needed because there is only one clip and the previous tech ordered 2, checked operation of water and calling for ice and all checks good, no water leaks after repair. Call complete.

Near Ambrose Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for still leaking water from dispenser area, installed parts that previous tech ordered but one of the clips not needed because there is only one clip and the previous tech ordered 2, checked operation of water and calling for ice and all checks good, no water leaks after repair. Call complete.

Near Ambrose Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door French Door Refrigerator) - Arrive onsite to install new freezer drawer to French door refrigerator from prior tech's diagnosis. Removed broken drawer and installed new replacement. Drawer slides open and closes and intended. No other issues found. All water connects were dry at time of service.

Near Starfish Dr, Killeen, TX 76549
Scott  M.

Scott M.

Kitchenaid microwave w/trim kit . Turntable motor

Near Park Hills Dr, Rollingwood, TX 78746
Dona W.

Dona W.

Arrived on site for unlevel grates. Found back right grate unlevel rocking a level. Replaced with new grate kit. Applied level throughout grate surface and found no rocking. Unit is working to spec and grates are level.

Near Mangrum Hill Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer dispenser broke off and won't stay on. Confirmed issue. Installed new barrel and dispenser. Calibrated unit. Unit calibrated successfully. No other issues found at this time. All water connections were dry at time of service.

Near Lonesome Dove Dr, Killeen, TX 76549
Luis M.

Luis M.

Refrigerator-replaced failed thermostat

Near Lost Creek Blvd, Austin, TX 78746
Dona W.

Dona W.

Arrived on site for no wash condition, found motor seized. Found drain solenoid is not engaging. Will have to replace wash impeller and tub connector due to removing from tub. solenoid-48.80 Impeller kit-67.75 Connector for pump-34.42 Pump and motor-249.71 Labor-dw-120 224.99. Total 677.29 Customer is not wanting to complete the repair today. Will call office if decides to repair. All water connections dry, SW collected service fee of 108.24.

Near Bergin Ct, Georgetown, TX 78626
Dona W.

Dona W.

Arrived on site to install deli control and user interface. Previous tech found deli control shorted not allowing for ice production or water flow due to affecting valve performance. Previous tech also found that the user interface was not allowing for all selections. Replaced both UI and deli control, verified water valve working on door for water flow. All water connections dry. All parms check good.

Near Bergin Ct, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no ice dispensing. Found shaft coupling cracked. Replaced shaft and operations are now normal. All water connections are dry.

Near Lookout Ridge Dr, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model KUDS35FXSSA, Arrived on call for grinding noise from pump motor assem., replaced pump motor assem. That previous tech ordered and tested and noise is gone, no water leaks after repair, call complete.

Near Cosmos Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KUDS35FXSSA, Arrived on call for grinding noise from pump motor assem., replaced pump motor assem. That previous tech ordered and tested and noise is gone, no water leaks after repair, call complete.

Near Cosmos Way, Pflugerville, TX 78660
Mike G.

Mike G.

MDB7749SBM2, Arrived on site for unit will not start, checked unit and found that the control lock is on and customer did not know that the unit had a control lock and did not know how to turn it on or off turned off control lock and tested unit and unit filled and washed and drained checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Crestwood Dr, Hewitt, TX 76643
Mike G.

Mike G.

MDB7749SBM2, Arrived on site for unit will not start, checked unit and found that the control lock is on and customer did not know that the unit had a control lock and did not know how to turn it on or off turned off control lock and tested unit and unit filled and washed and drained checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Crestwood Dr, Hewitt, TX 76643
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested. Unit would fill and then go directly to drain mode. I attempted to test again and the unit did the same. I quoted the customer $239.56 for sump/motor, $166.09 for a control and DW170 $179.99 for labor/service fee for a total of $633.95 including tax. I advised the customer that this quote is good for 30 days. Customer advised that he would discuss with his wife and get back to us on whether or not they would go forward with the repair. No water leaks observed during service.

Near Estrella Crossing, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for nomdrain/operation, found defective drain pump. Replaced and tested unit. All water connections were dry.

Near Skyline Rd, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer door seal has came off, installed new dryer door seal with adhesive, all checks good, did half to have customer reset breaker to get dryer to power back on, all checks good call complete, dryer vent is clear.

Near W 7th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer door seal has came off, installed new dryer door seal with adhesive, all checks good, did half to have customer reset breaker to get dryer to power back on, all checks good call complete, dryer vent is clear.

Near W 7th St, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect gas leaks in a range. Upon arrival, the customer advised that they had the gas company inspect the unit for gas leaks and found a high amount of carbon monoxide coming from the unit when the oven is on. I checked the unit for gas leaks using liquid leak detector at the main gas line behind the unit, at all gas connections to the oven, but could not check the valves at the cooktop burners because I could not get all of the burner heads off due to years of corrosion on the screws. I attempted to drill out some of the screws but my drill bit broke and a few screw heads broke off. At this time, I cannot go any further without any drill bits. Office to order four burner orifices, three burner heads, eight screws, and a CO2 detector and get authorization for parts. Office to schedule return service. No gas leaks detected during service and gas supply was turned off to the unit rose service.

Near Ranch Rd 2243, Georgetown, TX 78628
Connor M.

Connor M.

W8TXNGMWQ03 whirlpool refrigerator Installed valve and sealed gasket to door with heat gun. Unit working properly, no leaks detected.

Near River Bend Dr, Blanco, TX 78606
Nathaniel B.

Nathaniel B.

Model WRB322DMBW00, Arrived on call for no cool complaint from the fridge and compressor extremely hot, found unit unplugged today so when plugged unit in compressor does not sound normal and is drawing 1.86 amps and very little heat exchange on discharge line after about 10 min. Of run, installed sealed system parts ordered by prior tech, and know is getting good heat exchange and temps are pulling down in fridge, customer to allow for 24-48 hours for proper cooling, call complete, unit is not connected to water.

Near Acanthus St, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRB322DMBW00, Arrived on call for no cool complaint from the fridge and compressor extremely hot, found unit unplugged today so when plugged unit in compressor does not sound normal and is drawing 1.86 amps and very little heat exchange on discharge line after about 10 min. Of run, installed sealed system parts ordered by prior tech, and know is getting good heat exchange and temps are pulling down in fridge, customer to allow for 24-48 hours for proper cooling, call complete, unit is not connected to water.

Near Acanthus St, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model LGGF3042KFN, Arrived on call for f10 and f13 error, f10 is run away temp and f13 is bad eeprom, found the oven sensor is out of range and also unplugged power for more than 30 seconds and f13 appears will need control and sensor , control 113.55, probe 42.96, service /labor co150 189.99 which = 346.50 plus tax 28.59 which = 375.09, customer agreed to est., skyped office parts and talked to kristen and will reschedule for 6/18/18

Near Acanthus St, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model LGGF3042KFN, Arrived on call for f10 and f13 error, f10 is run away temp and f13 is bad eeprom, found the oven sensor is out of range and also unplugged power for more than 30 seconds and f13 appears will need control and sensor , control 113.55, probe 42.96, service /labor co150 189.99 which = 346.50 plus tax 28.59 which = 375.09, customer agreed to est., skyped office parts and talked to kristen and will reschedule for 6/18/18

Near Acanthus St, Pflugerville, TX 78660
Kevin B.

Kevin B.

Arrived on site and rebuilt washing machine again replacing your place and all attached parts. Ran a diagnostic cycle and could not hear clicking again, ran a calibration and still could not verify any clicking. No further repair can be done to address noise on this washing machine as all possible parts have been replaced. No water leaks from connections at time of service, job complete.

Near Oyster Creek Dr, Buda, TX 78610
Steve C.

Steve C.

Near Chance Ct, Belton, TX 76513
Robert J.

Robert J.

MEDX655DW1 Arrived on job for complaints of noise. Found support wheels need to be replaced. Replaced wheels and test . Normal operation

Near Stirrup Dr, Spring Branch, TX 78070
Paul R.

Paul R.

Maytag Washer Model MFW9700 SQ1. Arrived on site for the washer with the basket loose. I found the front right shock absorber had come loose but wasn’t broken and was still in good shape. I reconnected the shock and tested the unit in the auto cycle. The unit is working as designed. Call complete.

Near Palermo Drive, Austin, TX 78738
Joseph C.

Joseph C.

WMH31017FB0 Arrived on site for “lower light out and interior light clicking” complaint. Inspected unit and found control, interlocks and microswitches faulty. Removed and replaced interlocks, microswitches and control. Tested unit. Unit is performing as designed.

Near Graceful Lane, Austin, TX 78725
Connor M.

Connor M.

MZD2766GEB maytag refrigerator Arrived on site to test unit working not cooling in ff section. Found evap frosted over. Forced defrost and unit defrosted. Diagnosed bad ADC. Replaced and tested unit. Unit working properly, no leaks detected.

Near Sandy Oaks Ranch Rd, Johnson City, TX 78636
Thomas L.

Thomas L.

Arrived on site for intermittent operation. Found unit totally operating properly today. After talking with customer I suspect user interface to be the problem but cannot be sure. Dryer is clean. Repair estimate of $500 for user interface and $400 for main control. Customer does not want to take that gamble as the unit is working at this moment.

Near River Oaks Dr, Kingsland, TX 78639
Kevin B.

Kevin B.

Arrived on site and found control panel is unresponsive, replaced control board and paddle and all function has returned to dishwasher. Started a cycle on normal and it is progressing properly. No water leaks from connections at time of service, job complete.

Near Watchful Fox Dr, Austin, TX 78748
Robert J.

Robert J.

WRF954CIHM00 Arrived on job for complaints of no ice found valve working but icemaker not harvest. Replaced icemaker. No leaks detected at time of service.

Near Gallagher Dr, Canyon Lake, TX 78133
Daniel  A.

Daniel A.

WED5500DW2 Dryer not heating. Defective heater. Replaced heater. Removed excess lint from heater housing. /dryer. Instruct Cust on venting needs to be cleared. Instruct customer on venting/fire hazard. Normal operation after service

Near Oakdale, San Antonio, TX 78229
Scott  M.

Scott M.

Arrived on site for door lock error . Ran diagnostics got only door lock f5-e2. Tried to run diagnostics cycle but lock wouldn’t even click . Replaced lock ran diagnostics test , all checked normal . No water leaks detected at time of service . Job complete .

Near Rialto Blvd, Austin, TX 78735
Connor M.

Connor M.

KOCE500ESS05 kitchenaid oven Arrived on site to install parts for inconsitent cooking. Installed cooling fan and humidity sensor. Unit working properly.

Near Fox Hound Cove, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and checked for error codes. Unit showed F7/E1 error code heating/ no heat. I cleared the error code and continued with diagnostics and at the end of diagnostics there were no error codes. I verified the drain pump working and the heating element. Before I began diagnostics, I found an unused detergent pod in the bottom of the tub and I removed it before starting testing. During diagnostics, I found a large amount of detergent suds inside the unit. I recommended that the customer stop using pods and switch to a liquid or liquid gel as the pods produce too much detergent suds for such little water being used. Advised customer to use no more than two teaspoons of liquid detergent per wash. Advised customer that the element was reset and is now working properly as is the entire unit. I explained what using too much detergent does to a unit as it interferes with the control

Near Doria Dr, Austin, TX 78728
Lou S.

Lou S.

arrived on site to inspect dishwasher door making a popping sound when opening. Upon arrival, the customer advised that she just purchased the unit and when she opened the door all the way, it made a loud popping noise and then she noticed a dent at the bottom left corner (pic taken). Upon further inspection, I found that the kick panel was badly damaged and when opening the unit door all the way down, the door catches the panel which is causing the popping noise and caused the dent in the door. This is due to installation. I removed the kick panel and tested the door and the door operates as designed. I adjusted the kick panel so that it did not catch against the door until I could return and replace both the panel and door. Office to order panel and door (SS) and scheduled return service for 06/19/18 KC. I will return with prediagnos end parts in case they are not included with door assembly. I placed the unit in diagnostics and tested. Unit operates as designed. No water l ask obser

Near Doria Dr, Austin, TX 78728
Lou S.

Lou S.

arrived on site to inspect dryer not heating. Upon further inspection, I placed the unit in diagnostics to check for error codes and received error code F4/E3 restricted air flow. I placed my dryer air flow tester inside the unit at the vent and tested and the tester did not fall off the hanger as it should. I tested thee times and had the same results each time. I placed my thermal couple inside the drum at the vent and tested the unit for heat and for the readings they were, 247, 256, and 261. This verified that the unit is heating correctly. I removed the vent tubing from the unit to verified air flow and the unit has great air flow. I checked the the lint filter and found that there was lint on the filter but not enough to restrict air flow. I recommended to the customer that they have someone who specializes in vent cleaning to come and clean their vents and make sure that they don't use a leaf blower to do such, but a vent snake. No lint observed during service.

Near Doria Dr, Austin, TX 78728
Lou S.

Lou S.

arrived on site to inspect dishwasher third level rack falling. Upon further inspection, I found that the wheels on the third level rack were broken and causing the rack to fall off track. Also found that one of the stops on the top rack was broken, as well. I placed unit in diagnostics to test and unit operated as designed. Office to order third level tracks, both sides, and two stops and scheduled return service for 06/18/18 JA. No water leaks observed during service.

Near Doria Dr, Austin, TX 78728
Robert J.

Robert J.

WFE550S0HZ Arrived on job for complaints of light not working. Found bulb open. Customer will replace bulb. Job complete

Near Ranch Rd 12, San Marcos, TX 78666
Robert J.

Robert J.

WED4815EW1 Arrived on job for complaints of not drying.

Near Redwood Rd, San Marcos, TX 78666
Brandon C.

Brandon C.

Arrived on site for unit not washing at all, found bad wash motor, I replaced sump, unit tested good. Water lines were dry at time of service.

Near Cinca Terra Dr, Bee Cave, TX 78738
Connor M.

Connor M.

MVWB400VQ0 maytag washer Latch 98.24 TL190-159.99 arrived on site to test unit for larch not engaging. Diagnosed failed latch solenoid. Replaced lathc and tested unit. All functions accounted for. Unit working properly, no leaks detected.

Near Old Harbor Ln, Austin, TX 78739
Connor M.

Connor M.

KFIV29PCMS03 kitchenaid refrigerator Arrived on site to install parts for repair. Confirmed with senior tech that valve was problem causing intermittent cooling in freezer. Ff section never lost cooling. Replaced valve drier and stub. Unit working properly, no leaks detected.

Near Old Harbor Ln, Austin, TX 78739
Daniel  A.

Daniel A.

WDT720PADM2 Not cleaning dishes. Defective motor/sump assembly. Replaced motor/sump. Checked water inlet/drain hoses. No leaks detected. Normal operation after service

Near Bryn Mawr Dr, San Antonio, TX 78209
Thomas L.

Thomas L.

Arrived on site for F 20 failure code. Found both hot and cold valves working properly. Removed and replaced poor fitting pressure switch hose and tested. All water connections were dry.

Near Oasis, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

Arrived on site and replaced water valve housing diagnosed on previous visit, after replacement ran a calibration cycle and confirm water is operating properly. The customer has started a load on normal and it is progressing properly, no water leaks from connections at time of service, job complete.

Near Crownspoint Dr, Austin, TX 78748
Leonardo C.

Leonardo C.

Whirlpool cooktop middle burner flames turning off on low. Model: WCG97US6DS00 Arrived on site to test unit for middle burner turning off on low. Test unit and found clogged orfice, cleaned orfice test unit and unit test good job complete no leaks present at this time.

Near Padua Dr, Austin, TX 78739
Wesley P.

Wesley P.

Jammed DW drain. Removed debris. All checks good.

Near Mozart St, Round Rock, TX 78665
Connor M.

Connor M.

KFIV29PCMS03 kitchenaid refrigerator Arrived on site to install parts for repair. Confirmed with senior tech that valve was problem causing intermittent cooling in freezer. Ff section never lost cooling. Replaced valve drier and stub. Unit working properly, no leaks detected.

Near Chuck Wagon Trail, Austin, TX 78749
Robert J.

Robert J.

MVWC415EW0 Arrived on job for complaints not finning cycle. Found drain pipe too low so water not staying in washer. Customer corrected drain issue.

Near Soul Harvest Pass, San Marcos, TX 78666
Kevin B.

Kevin B.

Arrived on site and found user interface is unresponsive, getting washing machine into diagnostic cycle is difficult. Ran automatic test cycle and it did not complete and shut off. Will need to bring back new control board, user interface and console to correct Operation. Will also need drain pump on hand to ensure repair on the next visit. No water leaks from connections at time of service.

Near US-183, Austin, TX 78744
Daniel  A.

Daniel A.

WRS322FDAM04 Interior lights flickering on=off. Replaced led flat assembly. Verified normal lights operation. Verified normal temperatures. Normal operation after service

Near Fountainwood, San Antonio, TX 78233
Clif L.

Clif L.

Kitchenaid dishwasher KUDI02FRWH0. Arrived on site to diagnose a dishwasher that is making unusual noises. Tested unit and found water valve assembly hammering during fill cycle. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Dove Hollow Trail, Georgetown, TX 78633
Robert J.

Robert J.

WTW8500DC2 Arrived on job for complaints of not power up. Found the buttons on console not working. Replaced console and test operation now normal. No leaks detected at time of service. Job complete.

Near Bluebonnet Way, Kyle, TX 78640
Luis M.

Luis M.

Refrigerator-installed updated fresh food evap,compressor filter drier,fan blade and back cover

Near Knoll Crest Loop, Austin, TX 78759
Joseph C.

Joseph C.

WFW72HEDW0 Arrived on site for “leaking from bottom of unit or front seal” complaint. Inspected unit and found door out of alignment. Removed door and adjusted. Reinstalled door. Tested unit, twice. Unit is performing as designed. No leaks detected, at time of service.

Near Berkman Dr, Austin, TX 78723
Lou S.

Lou S.

arrived on site to inspect microwave hood lamp not working. Upon arrival, the customer advised that she replaced the bulb with a whirlpool factory bulb and the unit does not light up in high, medium, but stays on low. I tested the light and could not get it to change brightness. I removed and replaced the main control and tested and the unit tested good. Job completed.

Near Lavon Bend, Austin, TX 78717
Thomas L.

Thomas L.

Arrived on site or uneven doors and noisy operation. Found unit very uneven which was causing the condenser coil to rattle. Level unit and doors and unit is now quiet.All water connections were dry.

Near High Tech Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

Arrived on site and found left rear burner and left front burner are not igniting properly. Remove burner heads and caps and after reseating flames are now correct. Ensured all other functions are operating properly, job complete.

Near Brassiewood Dr, Austin, TX 78744
Kevin B.

Kevin B.

Arrived on site and set dishwasher into diagnostic cycle and found drain pump is rattling during operation. Removed drain pump and found packing debris making contact with impeller, after clearing noise has stopped and dishwasher is operating properly. No water leaks from connections at time of service, job complete.

Near Brassiewood Dr, Austin, TX 78744
Wesley P.

Wesley P.

Repairing recessed interlock on OTR microwave.

Near Massa Drive, Round Rock, TX 78665
Robert J.

Robert J.

MDE5500AYW Arrived on job to replace rollers and idler pulls for noise complaints. After replacement of parts operation normal. Dryer heating and air movement good. Job complete.

Near Hutton, Kyle, TX 78640
Scott  M.

Scott M.

Arrived on site for dead keypad . Found keypad would respond to ouch commands and heat but digital display was completely out ,checked all connections . Panel has just no read out . Ordering panel control. Return 6/19

Near N Mopac Expy, Austin, TX 78758
Nathaniel B.

Nathaniel B.

Model WMH53520CS5, Arrived on call for microwave power cord burned and socket burned when microwave is in use, found that fuse is not blown on filter board, found power cord and outlet burned see pic, saw no other damage to harnesses on inner compartment behind control area, will need power cord and filter board, and customer will need to contact a electrician to have outlet replaced and to verify polarity at the outlet to verify wired correctly, skyped office parts and talked to susan and will reschedule for 6/15/18

Near Mattingly St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WMH53520CS5, Arrived on call for microwave power cord burned and socket burned when microwave is in use, found that fuse is not blown on filter board, found power cord and outlet burned see pic, saw no other damage to harnesses on inner compartment behind control area, will need power cord and filter board, and customer will need to contact a electrician to have outlet replaced and to verify polarity at the outlet to verify wired correctly, skyped office parts and talked to susan and will reschedule for 6/15/18

Near Mattingly St, Hutto, TX 78634
Leonardo C.

Leonardo C.

Whirlpool range right front burner not igniting model: WFG530S0ES1. Arrived on site to test unit for right front burner not igniting. Test unit and found weak ignitor, replaced right front burner with ignitor test unit and burner igniting right away job complete no leaks present at this time.

Near Cibola Drive, Kyle, TX 78640
Leonardo C.

Leonardo C.

Whirlpool microwave inside light flickering model: WMH31017FS0. Arrived on site to test unit for inside light flickering. Test unit and found bad 3 way switch. Replaced 3 way switch test unit and unit test good job complete.

Near Cibola Drive, Kyle, TX 78640
Thomas L.

Thomas L.

Arrived on site for no ice condition. Unit was tuned off. Entered diagnostics and all operations tested correctly. Turned unit into normal on position andtested to find defective ui.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for door not latching correctly. Tub shape is causing door not to close properly. Hinges are$96.27 each if needed. Sarah assisted. Office to reschedule

Near Shinnecock Hills Dr, Georgetown, TX 78628
Steve C.

Steve C.

Near Garris Dr, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and found microwave is noisy when fan is running, disassemble the microwave and sound construction debris is making contact with fan blades. After clearing blades noise has stopped and microwave is operating properly, job complete.

Near FM2001, Buda, TX 78610
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the convection fan and both the upper and lower door gaskets. Tested unit and unit continued to make a vibrating noise but was not as loud as the first visit. I pulled the unit and repositioned the power cord and tested again. The noise was still there at the same tone. The sound appears to be coming from the blower. The customer was okay with the sound but I advised the customer should the noise get louder to call the office and request a tech to come back. Should this have to happen, I would recommend that two techs go to the call due to the area where the unit is located. The unit is next to the refrigerator and is in a small tight place and difficult to remove from wall without damaging the refrigerator, the wall or molding around the unit. Job completed.

Near S Ridge Cir, Georgetown, TX 78628
Scott  M.

Scott M.

Arrived on site for fresh food section being warm . Found evap fan had fallen out on rear mounting of bracket . Which caused fan to tilt and blades to lock up on mounting burning out motor . Replaced fan and cold air is now blowing into fresh food section . No water leaks detected at time of service

Near Burnet Rd, Austin, TX 78757
Joseph C.

Joseph C.

WDT730PAHZ0 Arrived on site for “not powering on” complaint. Inspected unit and found wire nuts too big and had come off connections in junction box. Installed new correct size wire nuts. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Long Day Dr, Austin, TX 78754
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the dryer kit and tested. Unit tested good. Customer advised that since the first service call, the timer stopped working and will not advance while in automatic dry-miser mode. I tested unit in such mode and the timer did not advance. Customer also advised that the LEDs on the clean touch switch stopped working. Office to order timer and switch and schedule return service LSO. No lint observed during service.

Near N Interstate 35 Frontage Rd, Round Rock, TX 78681
Connor M.

Connor M.

WED96HEAC0 whirlpool dryer Arrived on site to install parts for repair. Imstalled full dryer kit and drum. Unit working properly. Made aware of proper venting and fire hazard.

Near Uluru Ave, New Braunfels, TX 78132
Wesley P.

Wesley P.

Lighting failure in vent hood.

Near Samuel Trail, Austin, TX 78717
Kevin B.

Kevin B.

Arrived on site and found washing machine is disconnected from power, when reconnected wash light is blinking. Held start button down until this clear and set washer into diagnostic cycle and found No saved error codes. I ran all functions and manual diagnostic and everything checks good. Hilarity and voltage on out let’s is correct. Ran automatic test cycle and everything checks good, ran a calibration cycle and it completed properly. spoke with techline kathy, there are no known issues, and tech line did not have any recommendations. Requested that customer continue to monitor operation, no water leaks from connections at time of service, job complete

Near Farm to Market 1626, Buda, TX 78610
Lou S.

Lou S.

arrived on site to inspect dryer with something lodged inside the vent. Upon arrival, the customer advised that he was cleaning out the vents with his vacuum and the hose connector came loose and fell down inside the vent. Upon further inspection, I found that the hose connector had fallen down ink the vent and got lodged in the blower wheel. Customer advised that he had not used the unit since this occurred. I inspected the blower wheel and housing and all looked good. No lint observed during service.

Near Logan Ridge Drive, Round Rock, TX 78681
Connor M.

Connor M.

KSC24C8EYW02 kitchenaid refrigerator Arrived on site to test unit for not cooling. Found both compartments cooling well. Cycled freon valve and found it getting stuck. Would not send freon to rc evap. No signs of leaks. Cimpressor running hot, will replace as a precaution. Parts and labor covered in entitlement. Will need 3 hours for repair. Office to schedule directly.

Near FM306, New Braunfels, TX 78132
Clif L.

Clif L.

Whirlpool dishwasher WDT720PADM1. Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found pump assembly receiving power but not operating. Pump is shorted out due to normal wear and tear. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Crossland Dr, Austin, TX 78726
Thomas L.

Thomas L.

Arrived on site for unit not cycling off when full. Tested bin thermistor to find it way out of operating range. Replaced. Water connections were dry.

Near Co Rd 220, Briggs, TX 78608
Scott  M.

Scott M.

Arrived on site , replaced pads 30.24,dispenser motor 122.50and ice maker189.21,labor 130.00. Collected 510.89cc w/tax. No water leaks detected at time of service . Kitchen aid built in fridge 48in sxs

Near Oak View Dr, Austin, TX 78759
Luis M.

Luis M.

Refrigerator-installed control kit including main control and ui

Near Denise Cove, Austin, TX 78737
Connor M.

Connor M.

KUWL204ESB00 kitchenaid wine cooler File number-7722210769 comtrol-289.41 customer trying to get labor covered through kitchenaid. Arrived on site to test unit for not cooling. Found all lights on UI turned on and non repsonsive. Techline said to replace control. Ordering for return. Ja approved 6/18

Near Alto St, San Marcos, TX 78666
Nathaniel B.

Nathaniel B.

Model WRT311FZDW00, Arrived on call for freezer door warped not allowing freezer door to seal, replaced freezer door and installed name plate, and also sealed were the inside liner meets outer cabinet due to large gaping which was creating air leak, all checks good, call complete, no water leaks at time of call.

Near Oakview Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WRT311FZDW00, Arrived on call for freezer door warped not allowing freezer door to seal, replaced freezer door and installed name plate, and also sealed were the inside liner meets outer cabinet due to large gaping which was creating air leak, all checks good, call complete, no water leaks at time of call.

Near Oakview Dr, Round Rock, TX 78681
Robert J.

Robert J.

MEDC215EW1 Arrived on job to replace motor and blower. After replacement of parts test dryer noise normal.

Near Windrift Way, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for improper temperatures. Found sensor out of range. Replaced sensor to achieve proper baking temperatures

Near Bombla Dr, Killeen, TX 76549
Luis M.

Luis M.

Refrigerator-replaced failed icemaker

Near Dark Horse Ln, Buda, TX 78610
Nathaniel B.

Nathaniel B.

Model SF304PEEW0, Arrived on call for oven only reached 200 degrees and will not go any higher, checked bake igniter and when set to 350 degrees would not light the flame pulling 1.9 amps which is to low replaced bake igniter and know flame is lighting as it should, preheated the oven to 350 degrees and u it did preheat to 350 degrees, all checks good, call complete, no gas leaks at time of call, call complete.

Near Verbena Way, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model SF304PEEW0, Arrived on call for oven only reached 200 degrees and will not go any higher, checked bake igniter and when set to 350 degrees would not light the flame pulling 1.9 amps which is to low replaced bake igniter and know flame is lighting as it should, preheated the oven to 350 degrees and u it did preheat to 350 degrees, all checks good, call complete, no gas leaks at time of call, call complete.

Near Verbena Way, Round Rock, TX 78664
Jerry C.

Jerry C.

KRFF707ESS01 Arrived to inspect ice in fc. I found the issue was with a large mass of ice within the floor area of the rc. I removed the ice and corrected the drain tube being frozen and tested. The drain tube connection at the rear of the unit was hanging down, allowing a large amount of air to thermosiphon up into the rc evaporator area. I corrected the drain tube issue and discovered the ice maker housing incorrectly installed and corrected. Operational test good, no leaks observed during service.

Near Longhorn Trail, Georgetown, TX 78633
Daniel  A.

Daniel A.

MVWC416FW1 Leaking water from rear of washer. Defective threads on inlet valve. Replaced inlet valve. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near 7 Seas Dr, San Antonio, TX 78242
Daniel  A.

Daniel A.

MEDC215EW1 Not drying properly. Ran vent test. Did not pass. Card did not fall off of hanger. Tested 3x. Normal heat. Verified voltage/thermostat operation. Instruct customer on venting/fire hazard.

Near 7 Seas Dr, San Antonio, TX 78242
Leonardo C.

Leonardo C.

Whirlpool gas stove model: WFG525S0HZ0 damaged panel. Arrived on site to test unit for damaged panel. Found damaged panel replace panel test unit and unit test good job complete no leaks present at this time

Near Mairo St, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model WED5100VQ1, Arrived on call for dryer not drying cloths very little heat, found that dryer is still heating, found wall vent is restricted, customer to not run dryer till wall vent is cleared due to this is a fire hazard, customer to call dryer wall vent cleaning service. No parts needed, call complete.

Near Sundrop Pl, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WED5100VQ1, Arrived on call for dryer not drying cloths very little heat, found that dryer is still heating, found wall vent is restricted, customer to not run dryer till wall vent is cleared due to this is a fire hazard, customer to call dryer wall vent cleaning service. No parts needed, call complete.

Near Sundrop Pl, Round Rock, TX 78665
Kevin B.

Kevin B.

Arrived on site and found Ice drawer in the freezer is stuck in place, are used steamer on the right rail and it has freed up and is now moving properly. No further repair is required at this time no water leaks from connections at time of service, job complete.

Near Cutler Ridge Pl, Austin, TX 78749
Connor M.

Connor M.

GU2300XTVB0 whirlpool washer Arrived on site to test unit for heating issues. Found heater working fine. No rinse aid being used. Lower rack not from a whirlpool model. Cannot service. No leaks detetced.

Near Lake Forest, Canyon Lake, TX 78133
Brandon C.

Brandon C.

Arrived on site for water leaking onto floor, found clog in the duck bill, I removed the clog and cleared the drain line unit tested good.

Near Hacienda Ridge, Austin, TX 78738
Robert J.

Robert J.

WFG505M0BS0 Arrived on job for complaints of not heating Found bake igniter temperature too low. Replaced igniter and test. Operation normal. Igniter and labor

Near Peach Tree St, Austin, TX 78704
Nathaniel B.

Nathaniel B.

Model KVUB606DSS3, Arrived on call for vent hood red wire on led light broke not allowing lights to come on, replaced right side led light and all checks good all vent hood lights are working know, call complete.

Near Moving Water Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KVUB606DSS3, Arrived on call for vent hood red wire on led light broke not allowing lights to come on, replaced right side led light and all checks good all vent hood lights are working know, call complete.

Near Moving Water Ln, Pflugerville, TX 78660
Connor M.

Connor M.

WRT311FZDW00 whirlpool refrigerator 7722208104 arrived on site to install parts for repair. Unit completely empty of freon. Not enough time passed for dye to circulate in system. No leaks found anywhere with blacklight. Found steel coming from cabinet for filter direr cut too short and split. Cannot install new drier. Cap tube too short as well. Called techline and was told unit is non repairable. Job completed.

Near Shayla Ln, Canyon Lake, TX 78133
Joseph C.

Joseph C.

WRS325SDHZ00 Arrived on site for “fresh foods door clanging as it closes” complaint. Inspected unit and found to be unlevel. Leveled unit. Unit is performing as designed. No leaks detected, at time of service.

Near E M. Franklin Ave, Austin, TX 78723
Lou S.

Lou S.

arrived on site to inspect microwave turntable not working. Upon further inspection, I checked ohms at the turntable motor and found it open. I removed and replaced the motor and tested the unit. Unit operates designed. Job completed.

Near Osmarea Drive, Austin, TX 78717
Leonardo C.

Leonardo C.

Whirlpool gas cooktop model: WCG51US0DS00 flames not going to low. Arrived on site to test unit for flames not going to low. Adjusted flames on right front and back and left back burner. No leaks present job complete

Near Mendocino Ln, Austin, TX 78737
Thomas L.

Thomas L.

Arrived On site for noisy operation.unit has a very Noisey drive motor which cuts off after approximately 5 minutes of use. Use cool down before it starts again . Erica assisted. Customer needs Friday with an a.m. request.

Near Nicholas Cir, Killeen, TX 76542
Robert J.

Robert J.

WTW8000DW2 Arrived on job for complaints of not starting cycle. Found the lid lock damaged internal and not locking. Replaced lid lock and test operation normal. No leaks detected at time of service. Job complete

Near Thornton Rd, Austin, TX 78704
Kevin B.

Kevin B.

6/12/18 8:51: KB there 6/12 TUE, 8:00 to 8:25, Arrived on site and inspected dryer and found no power showing at terminal block. Inspected breakers and found they are tripped but do not look it. Flip the breakers all the way off and then all the way on and power has returned to dryer. It is heating properly and airflow is good, job complete.; Job Cmpltd, snapped 2 QuickPics

Near S Capital of Texas Hwy, West Lake Hills, TX 78746
Kevin B.

Kevin B.

Arrived on site and found freezer temp is 3-4 degrees took 1 picture. Fresh food temp is 40, Removed evaporator cover and found frost pattern looks good. Took one picture. Spoke with CS will bring back thermostat to address intermittent not cooling, no water leaks at time of service.

Near S Capital of Texas Hwy, West Lake Hills, TX 78746
Daniel  A.

Daniel A.

MFI2570FEZ03 Not producing ice. Icemaker not advancing. Replaced defective icemaker. Verified normal water fill. No leaks detected. Normal operation after service

Near Santa Helena, San Antonio, TX 78232
Brandon C.

Brandon C.

Arrived on site for customer complaint of non stop clicking coming from igniter. I found unit was unplugged when I arrived, I plugged unit in and turned gas on, unit tested good. Collected 108.24 on cc

Near Hensley Dr, Lakeway, TX 78738
Lou S.

Lou S.

arrived on site to inspect water dispenser leaking. Upon further inspection, I found that the filter housing was cracked and the filter was an aftermarket filter which was not seating correctly. I removed and replaced the filter housing and quoted the customer $61.49 for this filter and with tax the total was $66.56 and the customer agreed to purchase the filter. Replaced the filter with whirlpool approved filter and tested unit and unit tested good. No water leaks observed during service.

Near Castletroy Dr, Austin, TX 78717
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and UI console and tested the unit. Unit operated as designed. There were an abundance of detergent suds during diagnostics and there was no detergent added. I recommended to the customer that they not use detergent pods and switch to a liquid or liquid gel and to use no more than two teaspoons per wash to prevent too much suds. I also leveled the unit due to the left side of the door rubbing badly. No water leaks observed during service. Job completed.

Near Castletroy Dr, Austin, TX 78717
Thomas L.

Thomas L.

Arrived on site for improper cycle times. Calibrated control. Tested unit . Removed and replaced defective lid latch. All water connections were dry.

Near Connell Dr, Killeen, TX 76543
Connor M.

Connor M.

MEDX655DW0 maytag dryer Arrived on site to test unit for non responsive. Fiund no voltage to dryer. Breaker flipped. Tunred breaker on and checked voltage and all components. Unit working properly. Likely due to a heavy load. Made aware of proper venting and and fire hazard.

Near N Cranes Mill Rd, Canyon Lake, TX 78133
Daniel  A.

Daniel A.

WRF757SDEM00 Unable to remove ice bucket. Replaced ice bucket assembly. Installed new user interface/control board assembly. Verified normal operation after service. No air/water leaks detected

Near Sunstream Way, San Antonio, TX 78260
Luis M.

Luis M.

Refrigerator-repaired filter housing

Near Bridgeford Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

Whirlpool dishwasher model: WDF310PAAS4 not drying dishes. Arrived on site to test unit for not heating or drying dishes. Test unit and found broken heater. Replaced heater test unit and unit test good job complete no leaks present at this time.

Near Cherisse Dr, Austin, TX 78739
Thomas L.

Thomas L.

Removed and replaced failing trucks and wheels to allow proper rack operation . All water connections were dry.

Near Whirlaway Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

Arrived on site for no water coming into unit . Found water was not turned on fully at shut off valves . Ran diagnostics cycle, all tested normal . No error codes . No water leaks detected at time of service . Job complete .whirlpool front load washer .

Near N Lamar Blvd, Austin, TX 78753
Connor M.

Connor M.

KRFF507ESS01 kitchenaid refrigerator Arrived onnsite to test unit for frost build up in freezer on drawer. Found significant amountof frost build up on left and right side of tracks, and under bin. Fiund gaslet that was oreviously replaced separates from door liner when pulled open due to magnet. Found not properly re install gasket due to the gap between door liner and stainless. Will need to replace freezer door. Please allow 2 hours to defrost and seal gasket on return. Office to scheudle directly.

Near Appellation, Canyon Lake, TX 78132
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE254ESS0 Arrived to find unit with no operation. Checked voltage at control and found no voltage. Opened junction box and found the black wire had come out of the wire nut. Re stripped wires and put a new wire nut on wire. Checked operation and unit checks good with no water leaks. DW600 $129.99 ($10 senior discount)

Near Cool Spring Way, Georgetown, TX 78633
Daniel  A.

Daniel A.

MVWB835DW2 Not filling. Ran diagnostic. Error code F3E2. Defective inlet thermistor. Replaced inlet valve/housing. Checked water inlet and drain hoses. No leaks detected. Tested inlet valve. Normal operation after service

Near Lilac Mist, San Antonio, TX 78260
Brandon C.

Brandon C.

Arrived on site for customer complaint of not dispensing ice, found power getting to auger motor, found bad motor, I replaced the motor, unit tested good. Water lines were dry at time of service.

Near Leafdale Trail, Dripping Springs, TX 78620
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for both sections not cooling properly, food is unthawing in freezer section, found temps today are 39 degrees. In fresh food section and 0 degrees in the freezer, found that customer is on the correct breaker for the unit but the unit has a extension cord running from the units power cord to the outlet due to fridge power cord is not long enough to reach the outlet , and sensors and fans all check good, called whirlpools tech line and talked to bruce file number 7722204563, unit must have a dedicated outlet and can not be on a extension cord, per bruce from whirlpool tech line customer will need to contact a electrician to have a outlet put in for the fridge, also customer had a complaint of water on mid drawer floor and running out on to the top of the freezer door gasket, turned on all mullion heaters to 100 percent run time but saw no water on bottom floor of mid drawer unit is draining as it should in fresh food section. Also instructed custome

Near Pebblestone Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for both sections not cooling properly, food is unthawing in freezer section, found temps today are 39 degrees. In fresh food section and 0 degrees in the freezer, found that customer is on the correct breaker for the unit but the unit has a extension cord running from the units power cord to the outlet due to fridge power cord is not long enough to reach the outlet , and sensors and fans all check good, called whirlpools tech line and talked to bruce file number 7722204563, unit must have a dedicated outlet and can not be on a extension cord, per bruce from whirlpool tech line customer will need to contact a electrician to have a outlet put in for the fridge, also customer had a complaint of water on mid drawer floor and running out on to the top of the freezer door gasket, turned on all mullion heaters to 100 percent run time but saw no water on bottom floor of mid drawer unit is draining as it should in fresh food section. Also instructed custome

Near Pebblestone Trail, Round Rock, TX 78665
Clif L.

Clif L.

Kitchenaid oven combo KOCE507ESS06. Arrived on site to diagnose and I’ve been with that door that is not closing properly. Tested unit and found no mechanical failures to oven door or hinges at this time. Advised homeowner on door operation and informed on how bumpers are installed on cavity to prevent door from contacting racks. No further repairs are needed, and all is working properly at this time.

Near Mandeville Cir, Austin, TX 78750
Connor M.

Connor M.

Arrived on site to test unit for not tripping breaker. Found unit on arch fault protected breaker. Ran amp draw on all functions. Amp draw never out of range. Instruct on manufacturer testing done only on conventional breakers. Breaker will need to be swapped with regular breaker per the manufacturer. No leaks detected.

Near Magnum, New Braunfels, TX 78132
Connor M.

Connor M.

MVWC200BW1 maytag washer Arrived on site to install parts for repair. Found unit operating as designed. Customer chose not go forward with repair. Collected service only. 99.99. No leaks detected.

Near Magnum, New Braunfels, TX 78132
Kevin B.

Kevin B.

Arrived on site and inspected dryer and found no power showing at terminal block. Inspected breakers and found they are tripped but do not look it. Flip the breakers all the way off and then all the way on and power has returned to dryer. It is heating properly and airflow is good, job complete.

Near Willow Creek Dr, Austin, TX 78741
Mike C.

Mike C.

Whirlpool Oven WOS51EC0AS04 Arrived to find unit with no display or operation. Removed control panel and checked thermal fuse for continuity and found it bad. Installed new thermal fuse and checked operation, checked good.

Near Limestone Lake Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed and replaced microwave lightbulb.

Near Morning Dove Trail, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the rc thermistor, main control, and UI. Tested unit and unit began to cool as designed. No water leaks observed during service.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

JMC2430DS00 f2e1. No response from touchpad. Error code for console. Replaced touchpad/console assembly. Programmed unit. Verified normal operation after service.

Near TX-46, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for interior lights not coming on, found upper fresh food led and freezer led were bad, replaced both due to had 124 ac volts to the fresh food upper led but none of the lights were working, and after installing freezer and top fresh food led all lights are working as they should, no water leaks at time of call, call complete.

Near 2nd Ave, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for interior lights not coming on, found upper fresh food led and freezer led were bad, replaced both due to had 124 ac volts to the fresh food upper led but none of the lights were working, and after installing freezer and top fresh food led all lights are working as they should, no water leaks at time of call, call complete.

Near 2nd Ave, Taylor, TX 76574
Connor M.

Connor M.

MVWC200BW1 maytag washer Arrived on site to install parts for repair. Found unit operating as designed. Customer chose not go forward with repair. Collected service only. 99.99. No leaks detected.

Near Ruger Path, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model MFI2570FEB01, Arrived on call for ice maker not making ice, found that ive maker fill cup is frozen and fill tube frozen not allow water dispense to ice maker for production, will order dual valve and use ice-maker on return, skyped office parts and talked to kristen and will reschedule for 6/14/18

Near Pearson Way, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MFI2570FEB01, Arrived on call for ice maker not making ice, found that ive maker fill cup is frozen and fill tube frozen not allow water dispense to ice maker for production, will order dual valve and use ice-maker on return, skyped office parts and talked to kristen and will reschedule for 6/14/18

Near Pearson Way, Round Rock, TX 78665
Robert J.

Robert J.

WFC150M0EB0 Arrived on job for complaints of f9 code. Check wiring for error non found. Replace control and tested heating correct.

Near Windridge Dr, Niederwald, TX 78640
Connor M.

Connor M.

WRF736SDAM10 whirlpool refrigerator Valve-89.23 labor-179.99 arrived on site to replace parts for repair. Found ice being ejected from mold in solid strips. Indicating mold filling with too much water. Small amount of water overflowing into ice bin each fill. Pressure checked fine. Will need dual water valve to repair. Ja approved friday. Customer requesting 3-6

Near High Rd, San Marcos, TX 78666
Joseph C.

Joseph C.

WFW75HEFW0 Arrived on site for “noise coming from basket area” complaint. Inspected unit and found debris between basket and tub. Cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near TX-109 Loop, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WDF330PAHS0, Arrived on call for top left door when closed is not sealing, found inner door panel was warped not allowing door to seal, replaced inner door and pads and tested and all checks good, call complete, no water leaks after repair, also instructed customer to let maintenance no the the kitchen sink is not sealing to the cabinet and is leaking water under sink, did instruct the apartment office. Call complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660

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