We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for dishwasher not receiving power. Upon arrival found unit was never wired in during install. Wired it in and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
Arrived onsite and found unit operating with failed belt. Replaced belt and tested belt function. All checks good and no obvious sharp or sticking belt contact that would cause and belt to break.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3003NWC
Near Killeen, TX 76541
Al
Job Details: 05/11/2021
Arrived on site and inspected the range with apparent heating issues.Checked all burners and al had continuity.Some were plugged into the unit improperly causing the burners not to work as designed.I installed them correctly and they all worked and burned the natural oils off causing a small amount of smoke from the elements.The oven also worked properly.Photographed the oven bake element.Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit leaking, found failed bellow, I replaced bellow, unit tested good. Informed customer of rear bearings failing, and drain pump really loud, customer was okay with just replacing bellow for now.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Austin, TX 78753
David S
Job Details: 05/11/2021
Arrived on site for washer not starting on all cycles and the lights flash. I inspected the unit and work area. I found the unit stacked. I found the UI control buttons activating and deactivating on its own. I was able to get the unit into diagnostics and found fault code f5e3. I couldnt run the unit through a diagnostics cycle it kept turning itself in and off. I spoke to the customer about having the UI replaced and requiring a two man to remove the dry from above the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
"Arrived onsite and found unit had been placed uninstalled in garage. Replaced onsite an double checked fit and wiring, but advised that a proper test could not be made while uninstalled. All checks good. Repair complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Volente, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for dishwasher door not aligned correctly. Fixed unit hinges and door is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78745
Luis
Job Details: 05/11/2021
"Arrived on site for no ice. Ran diagnostics,icemaker passed harvest dumped ice,ran fill test passed,ran ice bucket test and thermistor passed. Power cycled unit informed customer to allow 24hrs if no ice is dumped unit will need a new freezer door."
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job for complaints of not heating. Found heater open. After replacement test operation. Dryer heating properly.
We serviced a
WHIRLPOOL DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for squeaking, upon inspection found the unit was squeaking in bottom left, Replaced parts and tested. Complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, TX 78744
Kevin
Job Details: 05/11/2021
"Arrived on site and found repair has already been corrected by previous technician, no further repair was required, job complete"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
Arrived onsite and found f1e0 error. Attempted to clear and retry. Error recurred during preheat.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78758
David Z
Job Details: 05/11/2021
Arrived on site to diagnose no drain dishwasher. Ran unit and could not hear pump running. Removed drain pump and checked for debris and found no debris. Replaced drain pump and retested. Found unit draining properly and working as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Preheated oven to 350. Oven heating as designed. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
"Arrived on site to install previously diagnosed part. Removed interlocks and installed new interlocks. Powered up and heated a cup of water. Microwave still heating for a couple seconds, turning off, then heating for a couple seconds, then turning off, etc, etc, etc. Called tech line and they had me test the interlock switches. The bottom interlock switch was faulty. Ordering a new interlock kit to return and complete the repair. ; ordrng 1 W11244494 (Interlock kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
"Arrived on site for dishwasher not dissolving soap. Per diagnostics mode and recorded fault codes. 1st fault 6-4 float switch, 9-1 diverter not finding home position, 10-1 dispenser electrical failure and 6-1 low water. Monitored test cycle and found washing and dispenser activated. Ran test mode again and dispenser did not open. Removed dispenser and control, installed new. Performed diagnostics mode and tested operation. Found all spray functioning. All components tested good. No water leaks detected. Spoke with customer on soap usage with home water softener system."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Bastrop, TX 78602
Matthew
Job Details: 05/11/2021
"Arrived onsite to replace previously diagnosed parts. Replaced socket. Tested unit and unit was still tripping breaker. Called tech line for assistance. Tech line figured it could be the outlet/breaker itself. Ran an extension to different outlet and tested. Unit was functioning properly. Current setup may be GFI or Arc fault, to sensitive and tripping breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
Arrived on site for refrigerator not cooling. Inspected unit and work area. Found RC not cooling. Per diagnostics mode and tested evaporator fan operation. Found fan not circulating air. Gained access to evaporator fan motor and tested voltage and found present. Found failed evaporator fan motor. Removed failed motor and installed new. Tested operation in normal run mode and diagnostics. All tested good, no water leaks detected."
We serviced a
KITCHENAID OVEN
Model KFDC558JIB00
Near Cedar Park, TX 78613
David S
Job Details: 05/11/2021
"Arrived on sight for door wobbling when closing. I inspected the unit and work area. I eliminated the door lock as a possible cause by taping the switch down, and found the door acting the same. When I went to take the door off I could feel the hinges or the receivers were misaligned. I inspected the hinges and I could see one set bent inwards and the other straight. I disassembled the door and tried to realign the hinges. The door acted the same. I am ordering the hinge receivers and components needed to rebuild the door. The office will reschedule when we have an eta on the parts.; ordrng 1 W11403412 (Door glass) and 1 W11318344 (Retainer) and 1 W11317948 (Receiver right) and 1 W11318331 (Reciever left) and 1 W11390125 (Hinge right) and 1 W11390106 (Hinge left)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78737
Luis
Job Details: 05/11/2021
Arrived on site for no ice. Ran diagnostics ice box fan powered on,bucket test passed,E5 error code defective thermistor,ordering a new icemaker ; ordrng 1 W11483245 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bertram, TX 78605
Cliff
Job Details: 05/11/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found calcium on fill tube causing overspray and preventing icemaker from cycling. Cleaned line and all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Elgin, TX 78621
Matthew
Job Details: 05/11/2021
Arrived onsite for refrigerator ice maker not making ice. Upon arrival put unit in diagnostics and found E2 error reoccurred. Replaced ice maker to resolve issues. Ran test on new ice maker and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit not powering on all the time, I replaced the pump, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78741
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for left front burner not working. Test unit and found burner not getting power to burner. Replaced switch test unit and burner getting power but not turning on. Will order new burner office to reschedule. ; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 05/11/2021
Arrived onsite for range controls and oven not working. Upon inspection found failed wire harness. Need to order and replace main harness and power cord. Customer will provide replacement power cord by follow up visit (please confirm before scheduling). Left unit unplugged for safety and notified customer. ; ordrng 1 W11134841 (harns-wire) and 3 WP3400016 (screw)s and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2560LCC1
Near Buda, TX 78610
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for not washing properly and element smoking. Found lower wash arm was just sitting on bottom and not locked into position. Also found no high drain loop. Found heater had buildup causing smoke. Set wash arms properly, installed high drain loop and replaced heater. Tested unit, unit works good. Advised customer on purging water at sink before running dishwasher. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job for complaints of leaks. Found water coming from dispenser. Will need dispenser to complete ; ordrng 1 W11465533 (DISPENSER )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Killeen, TX 76543
Al
Job Details: 05/11/2021
"Arrived on site and inspected French door refrigerator cooling issues.Confirmed the complaint and took temperatures and got 4 and 66.Found a massive ice buildup on the outside of the evaporator cover in the freezer section.Disassembled and discovered the ice was so massive the customer will need to defrost the unit 24-48 hours before return services.All parts marked for USE ON RETURN VISIT.Customer signed waiver, office to notify the customer 48 hours prior so she can unplug the unit.Needs more work; O-emld tckt"
We serviced a
GE WASHER
Model GFW430SSM1WW
Near San Marcos, TX 78666
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for leaking, upon inspection found the units panel dead, will need to order control parts as well as pump and valve, water originated from back right. Ordering parts. Office to reschedule ; ordrng 1 WH12X27296 (ui board) and 1 WH12X27941 (inverter) and 1 WH23X25461 (washing machine pump)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Austin, TX 78735
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected washer and found saved error code F5E3, tested lid lock several times and it is operating normally, could not duplicate customers experience during service call. Washer completes every test cycle and calibration cycle. Requested that if customer continues to have experience to make a video to aid in diagnosis. At this time washer is operating as designed."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Bastrop, TX 78602
Matthew
Job Details: 05/11/2021
Arrived onsite for washer making noise on fill. Upon arrival put unit in diagnostics and found No stored error codes. Ran auto test and noise was apparent in fill. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Waco, TX 76705
Jonathan M
Job Details: 05/11/2021
Arrived on site for dishwasher that?s giving off a foul odor and is feeling when the end is not in use. Inspected unit and work area. Found the dishwasher drain hose running downhill from the garbage disposal causing the unit to fill when the garbage disposal is filled. The customer did state that it doesn?t happen all the time but she has had a problem at points where the unit will overflow. Advise customer to get an extension on her drain hose because she has a very tight drain drain hose that won?t be able to loop upwards before it comes down. I showed her what she needed to do for the repair. Customer then stated that she also found out this morning that the unit now it won?t power on. I did advise her that she would need to contact American home shield for further assistance with that problem due to it being a separate issue. Call complete.
We serviced a
WHIRLPOOL OVEN
Model ACR4303MFW3
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
Arrived onsite and found unit operating as designed with no issues except the clock was set to the wrong time and the customer was not able to change the time. I changed the time to the correct time and found it operating properly. Advised customer on reset.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Austin, TX 78717
David Z
Job Details: 05/11/2021
"Arrived on site to follow up on sealed system repair. Evacuated system and found pressures low. Replaced compressor, dryer and access valve. Verified system is holding vacuum, Charged system to 3.7oz R134A. Tested unit and verified unit is running as designed and frost pattern is forming. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB7
Near Buda, TX 78610
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for not cooling. Found compressor running and drawing .7amps. Evap motor working, condenser motor working. No frost pattern on evap. Recommend replacing compressor and drier. Needing SS tech and 2 hrs. on return visit. Also need AHS autho. ; ordrng 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz) and 2 ACCESSVALVE (ACCESS VALVE)s and 1 AUTHO (AUTHO)"
We serviced a
UNKNOWN UNKNOWN
Model VAN NISSAN
Near Austin, TX 78705
Matthew
Job Details: 05/11/2021
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
"Arrived onsite for washer lid broken. Upon arrival replaced lid and hinges, tested, unit is now operating as designed. Job Completed."
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS5
Near Seguin, TX 78155
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not allowing selection, upon inspection found no issues with dishwasher, customer was showing me how they did dishes and it seems very likely the customer accidentally entered diagnostic mode. Cleared error codes and tested multiple times. Complete"
We serviced a
GE REFRIGERATOR
Model GSH25JFTAWW
Near Marion, TX 78124
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not cooling the fridge area, upon inspection found the unit was cooling in bottom of freezer but no airflow was achieved even though fan was on, replaced control and instructed customer to defrost completely. Complete"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Marion, TX 78124
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not turning, upon inspection found the belt torn and causing issues. Replaced belt and tested unit. Complete"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Round Rock, TX 78665
Kayman
Job Details: 05/11/2021
"Arrived onsite for washer still tearing clothes. Upon inspection I found multiple stored error codes 27,14,19,7,26,21 pressure fault water level and out of balance load etc. I ran diagnostic manual tests and all tests passed and ran through as designed. I could not recreate any failure and the unit was spinning and agitating as designed. I cleared the codes and checked suspension and it checked good. The customer had a load in the unit at the time of my arrival which consisted of sheets mixed with fleece throw blankets. I advised that this combination could cause issues because the fleece retains more water than the sheets and the unit could miss read actual water levels. I advised trying to wash shirts with shirts jeans with jeans sheets with sheet etc and try not to mix multiple different types of fabric in a large load. The unit is working as designed at this time and no leaks were detected during time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Manor, TX 78653
Matthew
Job Details: 05/11/2021
Arrived onsite for refrigerator icemaker not functioning. Upon inspection found loose connector to valve. Secured connector and tested unit. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KENMORE REFRIGERATOR
Model 253.6888901
Near Austin, TX 78737
Luis
Job Details: 05/11/2021
"Arrived on site. Power cycled unit compressor powered on,tested fan motors working,checked door seals good. Tested defrost control good.
We serviced a
KITCHENAID RANGE
Model KDRP462LSS08
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job to remove control. Removed control and sent to office. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Austin, TX 78734
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of upper rack falling down and unit not washing, found broken adjusters and failed wash motor, I replaced motor, ordering adjusters. ; ordrng 1 W10712395 (Adjuster)"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Waco, TX 76712
Jonathan M
Job Details: 05/11/2021
"Arrived on site for a washing machine that has cycles that are running over seven hours. Inspected unit and work area. Customer turn the unit on and show me exactly what it was doing. I noticed the unit had a presoak option set at eight hours on each of those cycles that were running over seven hours. Advise customer about the presoak option and as soon as you turn the presoak off, the wash times went down below two hours. Went over user care guide and unit is working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Fort Hood, TX 76544
Al
Job Details: 05/11/2021
Arrived back on site to inspect temperature switch issues.Found the temperature switch was defective and causing the unit to heat when set to NO HEAT.R&R it and unit tested as designed.Service manager witnessed the repair.JOB COMPLETE
We serviced a
MAGIC CHEF RANGE
Model 38FA-2CX
Near Copperas Cove, TX 76522
Al
Job Details: 05/11/2021
Arrived on site and inspected right front and right rear burner issues.Tested and neither had continuity.R&R both and unit tested as designed.Customers 21 yo son witnessed the repair.JOB COMPLETE
We serviced a
GE REFRIGERATOR
Model TFX25JPCGWW
Near Killeen, TX 76549
Tyler
Job Details: 05/11/2021
Arrived on site for refrigerator needing previously diagnosed defrost heater/bimetal assembly kit as well as new defrost timer. Upon arrival found customers had defrosted unit as instructed and I was able to install both needed parts. After reassembling unit I found unit now functioning as designed and going into defrost when needed. Call complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEB
Near Harker Heights, TX 76548
Al
Job Details: 05/11/2021
Arrived back on site and installed the thermistor and damper control.Also found the ice maker had ice buildup in the fill chute and also in the fill tube that leads into the ice maker.Used my steamer to melt the ice from both sections.Job complete
We serviced a
SAMSUNG DRYER
Model DV45K6200EW/AA3
Near Harker Heights, TX 76548
Tyler
Job Details: 05/11/2021
"Arrived on site for dryer not turning drum. Upon arrival found now error codes. After disassembly I found rollers and motor were functioning and although the belt was still fully instant I found the idler wheel had broken and caused belt to eat through plastic wheel
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Belton, TX 76513
Tyler
Job Details: 05/11/2021
"Arrived on for dishwasher melting dishes and not cleaning well. Upon arrival customer had shown me a cutting board that was still sitting correctly on dishwashracks but due to exposure to to much heat and not enough water in unit(per customer). After running diagnostics checks on unit I found fill valve was receiving proper 120 v. Water is only filling half way where it should be filling before continuing onto next cycle. ; ordrng 1 154637401 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Killeen, TX 76542
Al
Job Details: 05/11/2021
Arrived on site and inspected dryer not starting.Confirmed the complaint and accessed the main control.I used a jumper wire for the door switch and attempted to start the unit and the board sparked and began smoking.R&R it and unit tested as designed and powered on.Customer satisfied.JOB COMPLETE
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024RB05
Near Killeen, TX 76542
Al
Job Details: 05/11/2021
"Arrived on site and inspected cooktop f/l burner issues.Confirmed the element would come on, but there was no low or medium, only worked on high.Disassembled removed and replaced the infinite switch.Reassembled and unit tested as designed to customers satisfaction
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNJB8
Near Waco, TX 76708
Jonathan M
Job Details: 05/11/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced evaporator, condenser, compressor, access valve, and a dryer and put unit in a vacuum for 30 minutes. Unit held a vacuum. Charge the unit and reassembled the unit. Turn the unit on and the unit began to work as designed and harvested ice prior to me leaving. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS03
Near Temple, TX 76504
Tyler
Job Details: 05/11/2021
Arrived on site for refrigerator not dispensing water well enough. Upon arrival I found unit was making ice and had full bin. Upon further inspection I found inlet was receiving proper 120 v supply and being activated when called for. I then found that water pressure at wall behind unit was not letting in enough water. Also found that filter housing was so signs of rust near water connections and was causing filter connection issues. informed customer that theres were no signs of leaks while on site and that unit is now fun as designed. Call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Woodway, TX 76712
Jonathan M
Job Details: 05/11/2021
Arrived on site for a refrigerator that won?t open and close properly. Inspected unit and work area. Confirmed customers complaint as the center Molean installed on the unit was too short on either end. Replace center million and tested unit. Unit begin opening and closing as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near Robinson, TX 76706
Jonathan M
Job Details: 05/11/2021
"Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. The customer advised that they had unplug the unit a few days ago due to it not cooling or doing anything.I plug the unit in and the compressor started to run. I took an amp draw off the compressor and found the compressor drawing .807 A. Removed the fresh food evaporator cover and let the unit run for 15 minutes. Found the evaporator fan running and the entire backside coils developing a decent frost pattern. Spoke to PR and was advised that based on my findings, there was no other checks that could be made while the unit was cooling properly. Advise customer to clean off condenser coil?s and call back if the unit was in the failed state. I also to,d her to keep the unit plugged in to ensure the unit is in a failed state when we arrive. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Troy, TX 76579
Tyler
Job Details: 05/11/2021
Arrived on site for refrigerator not making ice properly. Upon arrival confirmed customer complaint and found ice maker fill cup was blocked with ice indicating valve had been slowly leaking water into unit over time until it froze and blocked flow path. I installed new valve and reassembled and tested unit. Found ice maker filling up properly and no leaks before during or after repairs. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
"Arrived on site for refrigerator leaking water . Inspected floor damage and unit. Found dent in FC door. Due to floor bubbling informed customer that appliance express can not be held responsible for unit damages floor when pulling unit out to find leak, customer agreed. Pulled unit out on floor protector. Checked drain pan and tube, found not at fault. Had customer dispense water from dispenser and found leak at inlet valve. and 1 WPW10270395 (INLET VALVE )"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS
Near Pflugerville, TX 78660
Kayman
Job Details: 05/11/2021
Arrived onsite for oven with temp too high according to the inspector. I accessed and tested the ovens sensors and they tested good. I ran temp checks on the unit and found the upper oven at about 23 degrees too high. The customer had mentioned that it often burns or over cooks chicken I went ahead and adjusted both ovens - 20 degrees. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Lago Vista, TX 78645
Justin
Job Details: 05/11/2021
Arrived on site to install previously diagnosed parts. I installed a new gear case and slider. I then tested the unit in diagnostics and ran a high spin and fast agitate. Abnormal noise is no longer present. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Austin, TX 78738
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit leaking when ice maker was on, found leak coming from ice maker fill tube, I replaced fill tube, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB0
Near Manor, TX 78653
Kayman
Job Details: 05/11/2021
Arrived onsite for dishwasher not cleaning dishes. After inspection I found F4E3 stored in the control. I ran the full diagnostics cycle and found the sump and motor clicking and grueling but not washing. I replaced the sump assembly and tested the unit. The unit is now working as designed and no leaks were detected during time of service. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW20
Near Liberty Hill, TX 78642
Lou
Job Details: 05/11/2021
"Arrived on site to inspect refrigerator water filter not removing. Upon further inspection, I found the water filter jammed into the filter housing and would not release upon pressing the button. I was able to get the filter out and tested with a new filter and unit is operating as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Mustang Ridge, TX 78610
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for unresponsive UI. Voltage is correct to UI. Cycled power to unit and UI is now operating as designed. Advised customer to connect unit to WiFi for updates. Tested unit to 350, unit works good. If issue continues recommend replacing UI. Job complete."
We serviced a
KENMORE REFRIGERATOR
Model 106.5177351
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/11/2021
Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found refrigerant leak in fresh food evaporator.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Dripping Springs, TX 78620
Robert
Job Details: 05/11/2021
Arrived on job to take pictures of frame damage.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
Arrived on site for MW not heating /arching. Placed a cup of water inside for one minute and water wasnt hot. Removed microwave from wall and opened up. Found dampener corner was bent downwards and nearly making contact with new blower. Found excessive amounts of grease inside cavity. Wires from diode to capacitor to transformer were burnt and damaged. Will be ordering a transformer (includes new wires) to return with all parts I arrived with today to complete the repair. Also ordering a new dampener due to the original dampener being badly bent. Office to reschedule ticket once transformer and dampener arrive. ; ordrng 1 W10843943 (Dampener) and 1 W10836753 (Transformer)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for unit not heating. Upon arrival found unit element was not plugged in correctly with good connection. Plugged and proceeded to test unit. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78734
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of freezer door not closing properly, I found bottom of freezer door was catching on cabinet, I adjusted hinges, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and turned on and both compartments warm. A recent sealed system repair was completed. I removed the evap cover and using my black light I inspected the evaporator for any leaks and found none. Pulled unit out and removed back cover and using my black light again, I checked the sealed system for any leaks and found a leak on the condenser line at the lokring connector. Also found a small leak at the access valve. I removed and replaced the UV drier, access valve and made a coupler to replace the lokring and then vacuumed the system and it held pressures. Charged the system with 4.0oz of R134a refrigerant and tested pressures. Unit held the charge and the evaporator had a good frost pattern on it. Unit is cooling and operating as designed. No water connections to the unit, job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Lago Vista, TX 78645
Justin
Job Details: 05/11/2021
"Arrived on site for a washing machine leaking. Upon arrival the customer stated they believe the valve where the water comes in is cracked and the water seemed to be coming directly from below the unit. I gained access to the bottom of the unit and did not see and damage to the bellow. I then put the unit into diagnostics mode and found stored error codes F0E3 for overload and F0E5 for off balance load. I then ran activated the cold and hot valve and found water coming out of the housing/valve rapidly. I found the housing assembly needing replacement with the valve. The customer also stated she hears a loud screech or thump when in spin. I manually activated the high spin and found no abnormal noise. I advised the customer on her error codes and walked her through proper loading via user care guide. . ; ordrng 1 W11172234 (Inlet Housing) and 1 Research (Pressure Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78681
Jimmy J.
Job Details: 05/11/2021
Arrived on site for washer agitator not responding. Found actuator came out of cam splutch assembly. Removed actuator and installed new actuator. Placed in diagnostics and F7E5(shifter fault) came on. No other error codes came on. Cleared error code. Ran through auto diagnostics and completed all cycles. No leaks detected. Job completed.
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWB3
Near Lakeway, TX 78734
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit not cleaning properly, found filter and screen were completely clogged and never been cleaned. I removed filter and screen and cleaned both parts, unit passed all tests in diagnostic mode. Instructed customer to clean filter and screen every once and a while as well as run cleaning solution through unit every couple of months."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78723
Scott
Job Details: 05/11/2021
Arrived on site for gas range leaking . Found left front when burner was turned to low position flame would go out . Readjusted valve screw . Burner is now properly holding flame in all positions . No gas leaks detected at time of service. Job complete .
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Austin, TX 78745
Jacob
Job Details: 05/11/2021
"Arrived onsite for unit continually spinning. Customer said they washed a queen size quilt when the unit keep spinning with 1min remaining for 1hr, but said that they haven?t seen that issue back since then. Gave customer instruct on proper loading and how the unit uses water when washing and the amount of soap usage. Put unit In diagnostics, got no error codes stored. Ran automatic diagnostics. Unit passed with no issues. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjuster test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB4
Near Austin, TX 78617
Jacob
Job Details: 05/11/2021
Arrived onsite to replace switch to unit. Replaced far right switch. No light staying on. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near San Marcos, TX 78666
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not locking, upon inspection found the strike broken causing issues. Replaced strike per last visit and tested. Complete"
We serviced a
KITCHENAID RANGE
Model KCGS556ESS02
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/11/2021
Arrived on site to diagnose a cooktop that won't light. Found center burner orifices stripped preventing conversion. Holder and lp kit will be needed to complete repairs. Office to set return appointment. ; ordrng 1 WPW10639175 (Orifice holder) and 1 W10853432 (Lp kit)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Lago Vista, TX 78645
Justin
Job Details: 05/11/2021
Arrived on site to install previously diagnosed parts. I turned the unit off at the breaker and installed the parts. I then powered the unit back on and preheated the unit. I monitored the temperature with my thermocouple and found the unit now heating as designed. Call complete.
We serviced a
GE DRYER
Model GTD42EASJ1WW
Near Dripping Springs, TX 78620
Robert
Job Details: 05/11/2021
Arrived on job for inspection and cleaning. Found the belt broken and dryer not working. Unable to find belt in parts.; ordrng 1 BELT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Lago Vista, TX 78645
Justin
Job Details: 05/11/2021
"Arrived on site for a refrigerator not making ice. I tested the temperatures and found the FC at 0?F, the RC at 40?F after being opened for a little bit, and the ice box at 17?F after being opened for a little bit. I then gained access to the IM and found 10VDC from black to red pins on molex when it should be 12VDC, indicating a possible inner door UI issue. I also found when it test 120 in diagnostics the unit would get into 02 break position and nothing would happen. Per tech sheet it should time out after 60 seconds and throw an error code but it never did. I activated the valve to the IM and it worked as designed. I advised him that we will install the IM first and may need to also install the UI. . ; ordrng 1 W11330486 (Inner Door UI) and 1 W11115534 (Icemaker) and 1 W10810008 (Ice Box Switch)"
We serviced a
JENN-AIR COOKTOP
Model JGD3536BS00
Near Austin, TX 78730
Kevin
Job Details: 05/11/2021
"Arrived on site and replaced four remaining torx screws, found propane orifices were not moved over to the new orifice holders when they were replaced. . ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Austin, TX 78752
Scott
Job Details: 05/11/2021
"Arrived on site for dishwasher getting stuck in mid cycle . Ran diagnostics got 8-1 , 6-1,5-1 ,7-1,7-2 error codes . Checked all components associated with erro codes . All checked normal . Found triac failed on control ordering control. No water leaks detected at time of service . Call to set return .; ordrng 1 W10854215 (CONTROL)"
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSS0
Near Round Rock, TX 78664
Wesley
Job Details: 05/11/2021
Arrived onsite and found unit operating with heating failure. Ordering mag cap and diode to repair. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Bertram, TX 78605
Cliff
Job Details: 05/11/2021
Arrived on site to replace previously ordered parts for freezer. Due to location of unit was unable to properly braze lines because of wind. Homeowner will relocate unit to a suitable location for repairs. Compressor is no longer sealed and will need to be reordered. Office to set appointment for two hours.; ordrng 1 WPW10507886 (Compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Austin, TX 78757
David Z
Job Details: 05/11/2021
Arrived on site to install previously diagnosed parts to resolve non cleaning dishwasher and broken upper track. Replaced inlet valve and upper right rack adjustor. Retested unit and found unit is now filling properly and working as designed. Call complete. No water leaks found.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
Arrived onsite and replaced the latch due to codes indicating latch failure. Advised customer on repair. All checks good during testing.
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Austin, TX 78703
Jacob
Job Details: 05/11/2021
Arrived onsite for UI panel not responding and acting erratically. Looked at the unit. Once powered on the unit started to act on its own. Customer was able to call an install company to come out pretty quick to remove the washer to make accessible to work on and replace UI panel. Replaced UI panel. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
KITCHENAID OVEN
Model KEBS207BSS00
Near Austin, TX 78733
Kevin
Job Details: 05/11/2021
"Arrived on site and did not find any issues with door gaskets on either oven. Condensation and food drips on the interior of the door is not a functional repair and its not covered. Did not find any issues with oven, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Austin, TX 78733
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected dishwasher and found one LED is out on the control panel, after replacing it dishwasher is correct,
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site to inspect range light not turning off. Upon further inspection, I found the unit being a microwave/oven wall combo unit and corrected the model/serial numbers on the ticket. Found unit in demo mode and placed into diagnostics and completed a factory reset. After resetting the unit, I found the oven light continued to stay on and also found the unit heating without placing the unit into Bake/Broil mode. I cycled power to the unit and retested and unit continues to fail. I am ordering the console and main control and office to schedule turn service. Unit power left turned off and a note left on the unit to remain turned off until repair can be completed due to safety. ; ordrng 1 W11297728 (Console SS) and 1 W11261167 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C4XYY00
Near Austin, TX 78746
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected refrigerator and found customer has removed water filter, replaced filter and dispenser at this time is operating normally. Customer experienced dispenser stopped working for several days. Inspected icemaker and found it is jammed by ice cubes that did not drop out of the tray properly. Cleared Icemaker and After manually cycling it motor is operating normally and it filled with water. Requested that customer continue to monitor both operations, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78745
Luis
Job Details: 05/11/2021
"Arrived on site for ice forming in freezer. Found gap on upper portion of freezer gasket light showing with door closed,remolded upper portion of gasket checked door seal good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Austin, TX 78739
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for unit leaking. Test unit and found fill valve leaking on left front side. Replaced fill valve test unit and unit test good no leaks present at this time job complete.
We serviced a
GE MICROWAVE
Model HVM1750DP1WW
Near Lago Vista, TX 78645
Justin
Job Details: 05/11/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I found cracks on the plastic on the MW and I showed/advised the customer of my findings. I attached the pics to quick-pic. I unplugged the unit and installed the new control and console. I found the new console had a small scratch. I showed the customer this and she said the scratch was fine and there was no need to order a new one. I then tested the unit with a cup of water and ran a 30 second cycle four times. The unit is working as designed and heating. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Kayman
Job Details: 05/11/2021
Arrived onsite for range with feet missing or bent. Upon inspection I found the right side foot bent out of shape and the left side foot gone completely. I replaced the left side foot and the customer provided a right side foot that the manufacturer had sent them. I replaced that one as well and made sure the unit was level. No gas leaks detected during time of service.Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near San Marcos, TX 78666
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not spinning fan quietly, upon inspection found the unit was hitting metal foil, fixed install and tested. Complete"