"Arrived on site to inspect ice maker no producing ice fast. The customer advised that the ice maker would produce some days and some days not much at all. Upon further inspection, I checked the checked and tested the functions of the ice maker harvest, fill, and thermistor. All checked fine. I checked the door harness to make sure all wires are intact and not pinched or damaged. Door harness is good with no issues. I replaced the ice maker as the motor may be failing and not producing as well as it should and producing unpredictability. No water leaks observed during service. W10873791"

"Arrived on site for thin ice. Ran diagnostic weak water flow and water pan not fully filling,replaced water valve and recirculating pump that includes water sensor,ran a normal cycle water filled pan correctly. Used w10897719,w11542867"

"4971Arrived on site for water not draining and unit not powering on. Diagnosed a defective drain pump,removed defective drain pump,installed new pump,ran water through unit water drained correctly no leaks at tubing or connections,reinstalled unit to enclosure tested drain good,unit passed all diagnostic test. Used w11539855"

"WED5620HW2 Arrived to inspect drying issue. The customer advised they were unable to get the sensor dry to work and the machine would always countdown too quickly, going into cooldown mode. I found the lower sensor bar had come loose and I reinstalled it, ensuring a full connection to the control. The sensor then reported to the control as designed. I reiterated the way the moisture sensing system works to the customer and provided strategies for use with smaller loads,via timed dry. Operational test good."

"Arrived on site to test unit for loud noise, tested unit found multiple bearings ceased, replaced all parts from repair kit, unit is now running as designed, job complete installed 4392067"

"Arrived on site to test unit for not cooling, properly, advised customer that unit is now out of warranty, customer stated that they have a extended warranty, advised customer to call them to get a proper dispatch job complete"

"On arrival verified complaint of unit forming frost and the middle drawer handle was loose, tightened middle drawer handle and checked for frost. Little to no frost in FC section. Frost was due to air leak, no signs of gapping at gasket and all components are functioning. Spoke to customer and identified customer may have been opening door from left side on Fc door and not the center causing rails to jam. Unit is functioning as designed at this time. Job complete no parts installed"

"JGCP436HL00 Arrived to inspect damage. The home is in the middle of closing and I found the front panel and both side trims with scratches that are into the stainless and cannot be worked out. Office to order parts. No gas leaks detected during service. ; ordrng 1 W11339740 (Trim, LH) and 1 W11339741 (Trim, RH)"

"WRS335SDHM06 Arrived on site for unit not cooling. Upon arrival, r entered diagnostics and found defrost heater and evap fan motor not running. Inspected harness connector on the rear of unit near filter drier and found connection loose. Re inserted and Re secured. Tested and now unit is functioning as designed. No water leaks detected at this time. No parts replaced ."

"Arrived onsite for dishwasher lights not working. On inspection could not locate the lights in the dishwasher. I called Gerry and he said the lights on that model is located in the 3rd rack. This unit does not have a 3rd rack, called WP Tech line and they confirmed that this unit did not come with lights even though the instructions have a setting to turn them on. I found the setting in the firmware on the unit. No parts installed during service. Sr7739798265"

"Arrived on site to test unit for loud noise, tested unit found noise present when activating blower, inspected and found a piece of duct stuck in blower, removed and tested, unit is now running as designed, job complete, no parts installed"

"Arrived on site to test unit for not cooling, tested unit found unit is cooling but not completing a full defrost cycle causing ice to form on upper portion of evaporator, do to this issue replaced UI, advised customer to monitor, if issue persists, then they will call us back and evaporator harness and control will need to to replaced, at this time job complete installed W11567938"

"Arrived on site to test unit for not working properly, customer stated that unit is not starting cycle, tested unit found all components engaging properly with no issues, no errors present in system, according to customer he did try to troubleshoot with whirlpool but it was not acting properly, replaced control as precautionary, calibrated unit and ran diagnostics, unit is running as designed, advised customer to monitor and if issue returns take videos and call us back, no leaks detected job complete installed W11607637"

Arrived onsite for dryer not heating. I found the dryer not heating. I found the hi limit to beopen not allowing the dryer to heat. I installed HI limit/ thermostat kit. I tested the dryer and dryer is now heating as designed. Unit is operating as designed at time of service. Call complete. INSTALLED 280148 THERMAL CUT-OFF.

Arrived onsite for oven needing control panel replaced. Pervious tech diagnosed to replace the control panel for oven wigging out. When opening the correct part number box the control panel was a different part number and also white not black. Will need to re order console. ORDERING W11659262 CONSOLE. Office to RS.; ordrng 1 W11659262 (Console)

Arrived onsite for dishwasher leaking. I found a bit of water in the drip pan verifying it was leaking. I inspected the gasket around the door and found the top left of the gasket facing inward. I replaced the gasket and the unit is no longer leaking at the time of service. Call complete. No water leaks present at time of service. INSTALLED W11483553 GASKET.

"Arrived on site to test unit for not starting cycle, customer stated that after repair they were not able to start and cycle, unit is in the garage and customer is currently using a loaner, since unit is not properly connected was not able to test put unit properly, but powered unit on and activated multiple cycles with no issues, latch is working properly and cycles are engaging properly, customer stated that when they tried to activate it, it did nothing, so its possible that power needed to be reset, customer will install unit back in and test if unit still not working properly, it will need to be left connected for next service, at this time job complete no parts installed"

"Arrived on site to replace per service pointer LED light modules, replaced all lights and tested, lights are now functioning as designed, job complete installed 4xW11632139"

"Arrived on site to test unit for lights not working, tested unit found RC light module failed, replaced and tested, unit is now functioning as designed, job complete installed W11470191"

"Arrived on site to replace previously diagnosed parts, customer stated that since last service, the noise has not returned, customer is denying service at this time, job complete"

"Arrived on site to inspect washer lid light flashing and unit wont start. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the code and continued with testing. I found the valve energizing, but no water going into the unit. I found the valves at the wall were turned off. Turned the water on and retested in diagnostics and the unit is operating as designed."

"Arrived on site for no ice. Replaced defective icemaker ran harvest test passed,icemaker filled with water. Usedw11700250"

"Arrived on site to test unit for noise, tested unit found metal bracket got loose and started vibrating against blower housing, adjusted and secured bracket properly, unit is now running as designed, job complete, no parts installed"

"WED5620HW2 Arrived on site for unit not heating. Upon arrival, started unit and tripped breaker. Disassembled unit and ran with unit exposed and found motor sparked. Ordering W11364931 motor. Customer agreed to reschedule Sept 3rd. ; ordrng 1 W11364931 (Motor)"

"WTW5010LW0 Arrived on site for unit not latching. Upon arrival, customer stated it will start and flash Done after a few minutes with no operations. Entered diagnostics and found F7E1 tachometer. Read capacitor and has 0 MFD. Ordering W11395618 capacitor. No water leaks detected at this time. Customer agreed to reschedule Sept 3rd.; ordrng 1 W11395618 (Capacitor)"

"KDTM604KPS2 Arrived on site for suspected water leak from dishwasher. Upon arrival, inspected all points of leaks and found case water retainer slightly loose. Fastened and tightened retainer and tested on multiple occasion and no water leaks present at this time. Unit is functioning as designed. No parts replaced"

"Arrived on site to test unit for cracked panel. Inspected unit found UI panel is cracked rendering buttons useless, UI housing is intact. Replaced UI (W11478526) and tested unit, unit is now running as designed. Advised customer to connect unit to wifi to get OTA updates. Also informed customer that the buttons are touch capacitive and dont need to be pressed hard, just resting your finger on the button will activate it. Unit is now functioning as designed, no leaks detected, job complete."

Arrived onsite and found unit operating with incomplete frost pattern. Removed and replaced compressor and added dye drier and access port. Pulled vacuum for 25 minutes and held. Charged to spec. Observed for proper temp drop and reinstalled unit in cabinet with trim kit. Advised customer on repair. Office to charge balance to cc on file. All else checks good.

"Arrived on site to replace previously diagnosed part. Upon arrival unit was uninstalled. Replaced spark module (W11319687) and tested unit, left rear burner is now producing spark and igniting properly. Left unit uninstalled due to installers returning to install the unit on blocking. Unit is now running as designed, no leaks detected, job complete."

Arrived onsite and found unit operating with failed stem ignition. Repaired by correcting ignition alignment. No parts needed. All checks good.

"KRFF577KPS02 Arrived to inspect cooling issue. Upon arrival, the customer informed me that they had left for a few days, with the machine powered off. Upon return, they reapplied power and after two days, it cooled as expected. At arrival, I found the FC and -5F and the RC at 41, with apparent normal cooling. The customer will monitor and contact us if cooling becomes an issue. I advised the customer we will return when the door and ice bin door becomes available. No leaks observed during service. ; O-emld tckt"

Arrived onsite and replaced the Right front switch. Wp3149400 unit is now working as designed. All checks good.

"Arrived on site for not cleaning and leaving residue. Upon arrival, inspected unit. Found agitator is wobbly and not catching gearcase. Removed agitator and confirmed failure. Need to replace agitator. Test all functions and unit is operating correctly. Ordering agitator. Office to reschedule ; ordrng 1 WP3951744 (Agitator)"

Arrived on site for dented dryer . Found bracket on ui console broken and not allowing facia to sit flush on dryer . Ordering ui control . Call to set return . ; ordrng 1 W11314470 (Console ui)

Arrived on site to inspect unit for oven temp being incorrect. Upon arrival set both ovens to 350 to gather average internal temperature. Unit is within range for both ovens. Walked customer through how to calibrate unit to his liking. Offset both ovens by 5 degrees. Job complete. NO PARTS USED

"Arrived on site to inspect unit for spray arm not working. Upon closer inspection found pump failed unit would fill with water but never spray could hear unit attempting to power pump. Replaced pump and motor, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11613479"

"Arrived on site for burner not operating. Upon arrival, inspected/test unit. Found far left knob is broken. Advised customer that knob is not a warranted part. Test unit using a different knob. Unit is operating as designed. Customer will order knob.. job complete"

"Arrived on site for an ice machine. That is not making ice. Inspected unit and work area. Customer advised the unit was working just fine and then it completely quit. Around the unit through diagnostics and found the water pressure coming into. The reservoir was bad. I check the filter and found at the customer does not have a whirlpool filter on this unit but has an in-line filter going to the ice machine. I went ahead and replaced the inlet valve and found no pressure difference, indicating a water supply issue or a filter issue. The customer did advised that she has really low water pressure at her house. I did explain to the customer that this could be causing part of her issue due to the reservoir not filling up fast enough. I explained that if the reservoir does not fill properly, the recirculation pump can run out of water to recirculate the water across the evaporator plate. I went ahead and ran through a diagnostic cycle and found the recirculation pump pulsating and intermittently, not pumping water properly. I replaced the recirculation pump as well and tested the unit. I found the unit working and operating as designed. I did inform the customer that and tell her water pressure gets above 50 psi, she may not have enough water pressure to make full sheets of ice. The unit is working and operating as designed. Call complete. W10897719 and W11542867."

"Arrived on site with new heating element and stoppers. Replaced both stoppers for top rack and replaced heating element. Verified operation. Call complete W10518394, WPW10082861"

"Arrived on site for dryer not heating properly not turning, on. Removed front door panel. Replaced element. Replaced control panel. Unable to feel any heat or air from wall. Advised vent in wall must be cleaned. Verified operation. Call complete."

"Arrived on site for refrigerator and freezer both not cooling.. customer had to throw food away. Customer said unit started or,internet again yesterday. Reading temps of 35f and 0f. Customer said lights did not go off at this time. No evidence of moisture. All fans pass test. Called tech line. Unable to confirm any problems. File 7739799715. Suggest if issue comes back replaced deli board, harness, and control. Call c9mplete"

"Arrived on site for washer not draining all the water. Found f0e5, water valves check ok. All components passed test. Inspected underneath. Found cam looks to be worn. Replaced cam. Verified operation. Call complete. W10721967"

"Arrived on site to diagnose dryer not turning drum. Tested unit and can hear motor running, but no turning of the drum. Found belt was broken. Replaced both rollers, belt and tensioner from repair kit. Tested unit and verified unit working as designed. Parts used - 4392065"

"Arrived on site to diagnose refrigerator with safety concern relating to drawers. Customer showed me that there is a semi jagged ridge on the very top rear of the drawer front, so if you were to run your hand across it, you can get cut. Examined drawers and there is a small ridge where the cutout for the metal trim piece gets cut in the plastic. Advised customer this is likely there on all drawers, and I offered to sand down the ridge to make it less jagged. Customer said he would do that if need be, and I did not make any alterations. Called findings and information in to safety team. Safety will contact customer directly to follow up. Concession for diagnostic K1C1XL0WL1. No repairs made. Call completed."

Arrived on to replace fractured cooktop glass. Replaced glass and test unit. Unit is operating as designed. Job complete

"Arrived on site for continued issues not operating and flashing lights. Upon arrival, ran diagnostics and get error codes F10-E2. Vent motor electrical problem, F8-E6 flow meter failed. Cleared error codes. Want to replace control, vent and flow meter at same time. Ordering parts and office to reschedule ; ordrng 1 W11429970 (Inlet)"

125 a L1 and L2 and 250 from L1-L2.Ran diagnostics and there are no saved error codes. Ran a cycle with wet clothes . Unit is operating and not tripping beaker . Customer states that unit will operate but finds beak tripped when tying to dry another cycle. Unit is operating its a GFCI breaker. Customer Ill monitor unit and get mor information of issues. Job complete

Arrived on site to inspect cooktop burner knob getting stuck. Upon further inspection found that the middle burner valve is tight and hard to turn. All knobs are ok and other four valves are functioning as designed. I am ordering the center valve W11706293. No gas leaks observed during service. Office to schedule return service. ; ordrng 1 W11706293 (Center valve)

Arrived on site test unit for grinding noise when drain pump activated. Found no obstructions and unable to mimic noise. Drain tube not pinched or kinked. Replaced drain pump(W11412291) as a precautionary. Unit working as designed. No leaks detected. Job complete.

Arrived on site for refrigerator that was making a popping noise per the customer on arrival from the upper back left area of the freezer compartment. On arrival could not verify sound complaint after inspecting the evaporator area icemaker area as well as compressor area. Spoke to techline sr#7739796736 and determine that due to units age abnormal noises from the liner are common and cant be repaired. Unit works as designed and will need findings reported. Call complete

"Arrived on site to test unit for random chiming. Found console was shorting out. Replaced faulty console(W11632700), unit is now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for loose door handle. Tightened handle and studs, unit is now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for no ice. Upon arrival customer stated she thought unit was OOW. She hired an appliance technician who diagnosed a sealed system issue. She also stated before unit stopped making ice it would make very thin ice sheets and very little amount. Unit was uninstalled. Went through manual diagnostics, when filling water stream was very weak, also when recirculating pump engaged there was a small amount of water being circulated to the evaporator plate. Unit will need a new valve and recirculating pump to fix issue. Replaced valve (W10897719) and pump (W11542867) and ran a cycle. Unit flushed the system, filled with adequate amount of water and began recirculating. Ice sheet began forming, after 20-25 minutes ice sheet with ideal thickness was released and cut into cubes. Unit is now running as designed. When reinstalling the unit noticed a step in the flooring that causes the unit to be tilted back. Advised customer to have the unit shimmed out in order to keep it level. Customer signed Waiver for Improper Installation. No leaks detected, job complete."

"Arrived on site to test unit for not dispensing water. Upon arrival customer stated she has no issue with the ice maker, but the dispenser barely trickles water out. Removed filter and tested dispenser, valve is energizing but water is barely coming out. Reinstalled filter, same amount of water being released. Replaced valve (W11043013) and tested unit, dispenser is now releasing proper amount of water with proper pressure. While dispenser in use noticed leak has formed at the valve where the dispenser water line connects. Will need to order new water line and valve as precautionary. Also will need to order filter cover. Ordering parts, rescheduled for 09/04.; ordrng 1 12960301 (Filter cover) and 1 W10913947 (Valve) and 1 WPW10444033 (Water line 5/16) and 1 W2300868 (5/16 coupler)"

"Arrived on site to test unit for damper door frosting over. Upon arrival took temperature reading in the RC and FC. RC temps read 45?, FC temps read 7?. Inspected door gaskets, all sealing properly. Found ice chute seal was cockeyed allowing a slight air leak into the ice compartment causing damper to frost over. Also inspected the evaporator, when removing cover found ice ball has formed on the right side restricting the return from the RC causing improper airflow and freezing in the RC. Defrosted the evaporator, unit now has proper airflow. When testing the damper, damper stayed open. Replaced damper control (WPW10196393) and tested, damper is now opening and closing properly. Inspected condenser coil and found the front of it packed with dust and hair, advised customer to clean that periodically to ensure unit is running efficiently. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect refrigerator not dispensing ice and not dispensing water. Upon further inspection, I removed the auger motor cover and found that water has made its way through the shaft seal and down into the motor and freezing causing the wires to corrode. This is the reason that the ice is not dispensing. I found that the water dispenser would not dispense however having the door open for about 20 minutes more and more water was able to dispensing. I can conclude that the water was frozen most likely in the freezer door. I am ordering freezer door LW10193494 shaft seal WP2198628 and second tech CNOTE-2man. Will need to replaced the auger motor and shaft seal as well on return visit. Office to schedule return service; ordrng 1 WP2198628 (Shaft seal) and 1 LW10193494 (Freezer door) and 1 CNOTE (2 man job)"

"Arrived on site to inspect range with and check CO levels. Upon further inspection, started the oven on bake at 350 degrees. I monitor the unit for about 25 and took measurement with the CO detector. At multiple locations and time of the cycle, the meter did not detect anything higher that 1 ppm carbon monoxide. I will uploaded the photos for the report. No gas leaks detected during diagnosis. Unit is operating as designed."

"On arrival verified complaint of taking multiple cycles to dry. Verified voltage and polarity. Then ran vent test with and with out vent line, unit passed but failed with vent attached. Verified temps of the unit are good unit is working as designed recommend vent cleaning, job complete. No parts installed"

On arrival verified complaint of unit not heating. Visual inspection shows burned power cord and terminal block screw is melted. Replaced harness and unit is now good to go. Customer to replace power cord. Job complete installed w11531756

"Arrived on site ,replaced fz door switch W11396033. No outer issues found . No water leaks detected at time of service . Job complete"

"Arrived on site to diagnose dishwasher with upper rack issue. Customer showed me that the rack won't pull out. I examined the rack and saw the right side was slanted. I was able to flex the rack and pull it out, and found the right rear wheel had come out of the track. Examined track and adjusters and found nothing broken or warped. I reseated the upper rack properly and tested and verified smooth movement with no issues. Repair completed, no parts needed."

Arrived on site for washer needing valve w11513255. On arrival installed part and tested unit. Found no leaks and valve shutting off as designed. Call complete

"Arrived on site to diagnose dishwasher not cleaning dishes. Ran unit and could hear wash motor pumping hard. I checked the spray arms and found them completely full of food, and all spray holes were clogged. I used a pick and picked out all of the holes and retested. Ran diagnostic cycle and verified proper spinning action from both arms. Unit now working as designed. No parts needed."

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. I checked temperature in the freezer and found the freezer at 2?F. I attempted to jump the icemaker and found the icemaker would not turn. I replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete. W11548540.

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damper control and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11224256"

"Arrived on site to inspect venthood not working on medium or high settings. Upon further inspection l I tested the venthood and found only the low setting was functioning. I gained access to the control and removed the harness cover to find the harness was crimped in between the cover and control housing pinching the wiring. I adjusted the harness and cover and reassembled and retested and unit is operating as designed. Reassembled,bled the unit and retested again and it continues to operate as designed. Job completed. No parts installed."

"Arrived onsite for washer not locking. On inspection the unit locked in diagnostic mode, I went and ran a cycle in consumer mode and the unit locked but the light did not show that it locked. I looked and found error F9E1,Long drain. I installed the latch onto the unit and ran the unit in consumer mode and this time the lock light lit up. Reran the diagnostic cycle and it passed with no issues. The washer is operating as design and no water leaks detected during service. W11670519"

"Arrived on site to test unit for not starting cycle, customer stated that after repair they were not able to start and cycle, unit is in the garage and customer is currently using a loaner, since unit is not properly connected was not able to test put unit properly, but powered unit on and activated multiple cycles with no issues, latch is working properly and cycles are engaging properly, customer stated that when they tried to activate it, it did nothing, so its possible that power needed to be reset, customer will install unit back in and test if unit still not working properly, it will need to be left connected for next service, at this time job complete no parts installed"

Arrived onsite and found unit operating properly at time of service follow on complaint of one time door leak. Checked functions. No leak replicated. Explained possibility of sudsing leak and loading wave leak. Dispenser and gasket clear no standing leak conditions. All checks good. pOP provided see pic. No parts

"Arrived on site for no ice. Removed bin,found bail arm disconnected to icemaker housing,reconnected bail arm on housing,power cycled unit,icemaker ran through a cycle and filled with water."

Arrived on site to test unit for rubbing on trim. Adjusted trim and unit is now opening and closing as designed. Job complete.

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. Used 4 W11632139AUTHO S84638 ; used 4 W11632139 (Led module) from stock"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. Used 4 W11632139AUTHO S84638 ; used 4 W11632139 (Led module) from stock"

Ordering updated led kits. ; ordrng 1 W11617993 (Switch) and 4 W11632139 (Led module)s

"Arrived on site to inspect unit for shaking during normal operation. Upon closer inspection found suspension failed causing unit to hop excessively. Also found lid broken and not latching unless pressing on lid. Housing holding glass cracked in various places. Will need to order and return. Replaced suspension tested unit, unit is no longer hopping. Rescheduled for 8/30 USED W11130359; ordrng 1 W11259006 (Glass lis)"

"Arrived on site to inspect unit for burners not igniting. Upon closer inspection found back left burner wasnt sparking at all. Replaced holder, tested unit, unit is now igniting all burners. Job complete. USED W11590060"

"Arrived on site to replace gearcase, rotor, slide and clutch diagnosed on previous trip. Upon arrival bit broke off in screw holding rotor in place. Looked in truck for truck stock screw didnt find one. Will need to order and return. Rescheduled for 8/30 NO PARTS USED. ; ordrng 1 W10752189 (Scew)"

"Arrived onsite for unit still freezing over in freezer section. Evaporator covered in ice. Ran diagnostic and found test 5 defrost sensor OL. Heater not energizing. Control, UI and defrost sensor and heater have all been replaced. Called tech line for continuing issues. Spoke to Art SR#7739533912. Pulled control and checked thermistors thur wiring. Found defrost sensor reading 40k ohms. Tech explained that that reading indicated no issue with wiring. Recommend ordering and replacing the Control and defrost thermistor at the same time. Says the Control is not recognizing the thermistor. Also said if possible Open complaint with parts distributor so that whirlpool will catch it on there end. When tested was done and power was restored ran diagnostic again and now circuit was complete and defrost cycle energized. Notified tech line and still recommended ordering parts and completing repair due to intermittency. Office to reschedule ; ordrng 1 W11742389 (Main control)"

"Arrived on site ,replaced door motor and door WPW10546285, WPW10504458. Also replaced bucket sensor after testing eye . Found sometimes would read bucket full when nothing was blocking or interrupting beam W11629974. Ran harvest . All checked normal and ice door is shutting properly . No water leaks detected at time of service . Job complete"

Arrived on site for washer showing f6e3. Water valves working. Unit went through valves and drained tub. Motor does not turn. Verified spins freely by hand. Unable to access control for further testing. Will need 2 man to remove dryer and service washer. Office will call to schedule. ; ordrng 1 2man (2 man)

"Apt 264 Arrived on site for dryer cutting off after a min or too . Ran diagnostics all checked normal, no error codes . Ran dryer in both sense and timed dry . Unit would run for a minute or too then shuts down and goes dead at UI and will not start . Replaced control board W11733951. Unit is doing the same ,after letting set for a few mins unit would start again . Ordering motor and blower wheel . Return 9/3 . ; ordrng 1 W11378949 (Ui console) and 1 W11364931 (Motor) and 1 WP697772 (Blower wheel)"

"Arrived on site for refrigerator not cooling. Freezer not getting as cold as it needs to. Unit making loud noise. Refrigerator temp is 45f, freezer temp is 11f. Found refrigerator coil frozen over. Incomplete frost pattern on freezer. 1 amp compressor draw. Suspect insufficient compressor. Recovered refrigerant. Replaced compressor, drier and coupler. Verified operation. Call complete. 162.36 Auth code: PXU3XW"

"Arrived on site for washer shaking a bunch. Found f0e5, found tub moves on shaft. Evidence of oil on everything underneath. Agitator does not come off. Will need to be broken off. Will need to replace gearcase, hub, splutch, belt, actuator, capacitor, agitator. Office will call to schedule. ; ordrng 1 W10752283 (Agitator) and 1 W10528947 (Hub) and 1 Extratime (Extra time.)"

Arrived on site for microwave not heating. Found door closes and timer moves but seems like a switch doesnt engage. Touched door and high voltage circuit kicked in. Inspected and found screws were not properly secured and did not let door close all the way. Properly secured screws. Verified operation. Call complete. No parts.

"Arrived on site with new parts previously ordered. Removed door panel. Replaced control. Replaced wire harness. Reassembled and verified operation. Call complete. W10737607, W10744902"

"Arrived on site to diagnose washer making a clicking when when spinning. I was shown a video that shows a clicking when agitation is reversing directions, basically a whiplash clicking. Examined bottom end and found no abnormal wear or damage, and slider is working correctly. Advised this is normal action based on how the slider and rotor lock in and function. No abnormal noise or failures found, all working as designed. Call completed."

Arrived on site for dishwasher not completing cycles or drying dishes properly. On arrival confirmed drying issue and found rinse aid wasnt being used but element was working as designed. Instructed customer on soap and rinse use and found no leaks during* tests. Call complete

Arrived on site to install previously diagnosed part. Inspected unit in work area. I replaced the inlet valve and tested the unit. I found the unit working and operating as designed. Call complete. W11595805.

Arrived onsite and found unit operating with failed compressor. Replaced compressor and uv drier and access port. Vacuumed and charged to spec. Unit is now running and cooling. Advised customer on repair.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the icemaker and user interface and test of the unit and diagnostics. I found the icemaker did not overfill when testing the icemaker fill test. The unit is working and operating as designed. Call complete. W11557001 and W11533213.

On arrival verified complaint of gas smell during bake ran bake cycle and found bake has to high of air flow for gas combustion. It is shooting the flame 2 inches off of the burner on the back right side. Adjusted the air flow of the burner and unit is now working correctly and no further gas smell is detected. Job complete no parts installed.

"WFW560CHW4 Arrived on site for unit not filling and draining. Upon arrival, checked errors and stored F8E1 valve failure. Cleared error. Proceeded to check main water shut off valves and found hot water shut off. Turned valve open and re tested. Unit is now functioning as designed. No water leak detected at this time. No part replaced"

"Arrived on site to replace previously diagnosed parts. Replaced filter assembly (W11235091) and ice maker (W11646196). When testing ice maker, ice maker got stuck in the break position and would not return home. After cycling power on the icemaker, icemaker return to home position. Ran another diagnostic cycle on the icemaker, passed all tests. Ran test 97, icemaker filled properly. Unit is not running as designed, no leaks detected, job complete."

Arrived onsite and found unit was in an emergency drain and reset the unit interface and calibrated to restore proper function. All checks good. No parts used.

Arrived onsite and found the breaker tripped at time of service. Home owner said the oven had never been used since moving in. Determined also that there was no record of the previously discovered power supply issue having been resolved. Advised that the power supply issue must be resolved for the oven to operate properly.

Arrived onsite for complaint of water having leaked during manual defrost. No signs of water damage. Unit is operating properly and making temps at time of service following the replacement of the Ui. All checks good. No parts.

"On arrival verified complaint of noise during operation, on arrival customer stated unit hasnt made the noise all day. Inspected and found no excess moisture or frost. Temps are correct and all fans and compressor are running. Found right side gasket is torn. Ordering 2x gasket W10830162. Office to reschedule when available.; ordrng 2 W10830162 (Gasket fip)s"

"WEE515S0LS3 Arrived on site for panel damage. Upon arrival, confirmed damage on left side (picture attached). Proceeded to replace new panel but part was damaged in box. Reordering W11542168 panel. Customer agreed to reschedule Aug 29th; ordrng 1 W11542168 (Panel)"

On arrival verified complaint of unit not baking. On inspection found igniter screw was loose causing no ignition of fuel. Tightened and unit now ignites every time. If it happens again recommend screw and burner tube. Job complete no parts installed.

"Arrived on site to test unit for not cooling. Upon arrival unit was unplugged and customer stated unit hasnt cooled in a couple months. Used watt and amp reader to test how much power is being pulled during compressor startup. Plugged unit in, when compressor kicked on it pulled 1500 watts and 15 amps. Compressor has a locked rotor. Unit will need a sealed system repair. Unit is r134a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W10309988 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dye drier)"