"Arrived on site and sound initially microwave is not making any noise and will run properly. After sitting idle for a few minutes door eject motor started running constantly by itself, Will need to bring back door eject assembly and control board to ensure repair on next visit ordrng 1 W11493414 (Interlock kit) and 1 W11418920 (Control)"

"Arrived on site for dishwasher, inspected unit and work area. CX explained unit would trip breaker. I tested unit and its been leaking from diverter on too the motor Causing it to trip the breaker.Job completed."

"Arrived onsite to install previously diagnosed parts. Replaced motor, housing, both screws, and bracket. Test unit and unit operates as designed.

"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R pump and tested unit. Operational test good, no leaks observed during service. Adjusted the ice thickness for CX. Call complete."

Arrived on site for washer not cycling correctly.upon arrival confirmed issue and found f7E6. Found actuator ohming out of manufacturing specs and capacitor also failing. Replaced both and found unit could continue through all cycles as designed. Call complete

"Arrived on site for leaking dishwasher . Found float tray full of water . Ran diagnostics, found supply line not screwed on fully to water valve . Tightened all connections , leaks or drips are no Longer detected. Job complete"

"Arrived on site for a wall oven that was getting an F2E1 error. On arrival the consoles LED was lit, but the console was unresponsive to touch. I cycled the power down at the breaker for several minutes. The unit was now responsive, but threw the F2E1 for stuck key every few seconds.I installed the console and the unit was now responsive. I preheat both ovens to 350?F and found the unit running as designed.

"Arrived on site to diagnose a refrigerator that is not defrosting in the rc. Found communication failure between controls and sensors. Ui, main control trol, and thermistor will need to be replaced to complete repairs. Due to excessive ice buildup unit will need to be thawed to complete repairs.

"Arrived on site ,replaced heater and icemaker . Did hard power reset. Ran both harvest and fill. Both are normal. No water leaks detected at time of service. Job complete"

Arrived onsite for unit not consistently running drain and spin function. Tested and determined dirty/faulty contacts in the timer. Customer not interested in repair if it was something other than the switch due to age of unit.

"Arrived on site to replace the heating element. I verified the unit model and serial number fall in range for service pointer W1154096. I replaced the heating element according to the pointer. I tested the unit and found it working properly, no water leaks detected at this time. Job complete."

"Arrived on site to test unit for noise, customer stated that noise comes and goes about two times a day and last for about 1-2 minutes and ice clumping up in ice bin, tested compressor at high and low RPM was able to slightly mimic noise for about 10 seconds, noise was coming from compressor cover vibrating against control housing, adjusted cover, advised customer to monitor, ice maker is running properly but per service pointer W10517411 replacing ice maker vent will help with ice clumping, ordrng 1 WPW10504753 (Ice door)"

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that it makes a high-pitched noise and then makes a clicking sound and will continue to do that every few minutes. She did advise that the unit has not called for the past two weeks and she just bought this unit a little over a month ago. Replaced the starting device and capacitor and tested the unit again. Took an amp draw off the compressor as it attempted to run and found pulling 9.28 A indicating a failed and locked compressor. Ordering the compressor, dryer, and coupler and the office will need to contact the customer about a return date due to an out of stock and PSP item.ordrng 1 W11370574 (Compressor) and 1 W11109499 (Non uv drier) and 1 W11506635 (Coupler) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)"

Arrived on site to diagnose a range that is giving error code. Found F2E1 error saved in control and evidence membrane switch had gotten wet. Switch is currently dry and working properly. Advised customer on findings and best cleaning procedures for range panel.

Arrived on site to diagnose a washer that is not cycling properly. Found unit throwing long drain error and no clogs in pressure tube. Control and tube will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 W11513246 (Control) and 1 WP353244 (Pressure tube)

"Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the compressor. I moved the unit around and could not duplicate the noise/vibration the customer described. I removed the kickplate and found the piece of foam thats located in between the condenser coil and the bracket at the front of the unit was crushed to where the coils were resting on the bracket which can cause the vibration noise. I adjusted the coils and placed a folded up sealant pad in between the coil and bracket. Test3d the compressor again and still could not duplicate the noise. I advised the customer of the possible issue and recommended they monitor the unit and call in for service if the unit begins to make the noise again. No water leaks observed during service, job completed."

Arrived on site for a dishwasher that has a service pointer for a heater replacement. I did confirm that the customers model and serial tag were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

"Arrived on site for leaking washer . Inspected valve,hoses, tub , no signs of any water present . Ran diagnostics and found drain pipe is backing it up and over flowing . Recommended customer have a plumber out to check drain stand . No water leaks detected with washer at time of service. Job complete"

Arrived on site for a vent hood not laying flush at the top of the hood. On arrival the customer stated there is a small piece of metal screwed into the top front of the vent hood and when the fan is on some air escapes from it. I found the customer referencing the plate that covers the recirculation vent. I removed the cover and shaped it. I found it significantly improved. I informed the customer of my findings and that it is normal for a small amount of air to escape there due to the design of the unit. Call complete.

Arrived on site to install new sump and heating element per previous diagnosis. Replaced sump and element and retested unit. Found no water leaks and unit working as designed. Call complete.

Arrived on site to diagnose dryer that is not finishing some cycles and throwing F3E2 error. Found F3E2 error saved. Ran unit and checked exhaust Temps and found it properly cycling at 155 degrees. Within a couple minutes of starting the unit cycle stops and throws F3E2 error. Ordering harness and moisture sensors per tech Line recommendation. Office to schedule when we have all parts. ordrng 1 W11164041 (Main Harness) and 4 WP3387223 (Moisture Sensor)s

"Arrived to inspect no cool. I found the compressor only drawing .70 amps and the frost pattern was absent, only cooling a few inches of the capillary tube entry into the evaporator. The unit has 60 months of the sealed system coverage. No leaks observed during service. The CX will need service on 09/19/22 AM or PM, if at all possible. Please schedule with SO# 352693 ordrng 1 W10507884 (Sealed system kit) and 1 W11284480 (Evap) and 1 WPW10143759 (UV Drier) and 1 W10913906 (Service Port) and 1 ScheduleW/SO352693 (SO 352693)"

Arrived on site for unit making too much ice. Found unit missing extension to bail arm ordering new extension. ordrng 1 W11215550 (Extension)

Arrived on site to install previous diagnose parts. I replaced the control with new. I replaced the evaporator harness and thermistor with new. I powered the unit on and found it working properly. Job complete.

"JM: Arrived onsite to inspect dryer not powering on. I checked voltage from the wall and voltage was good. Checked voltage to UI was good. However, while testing the plug for the UI pressed back into place and the unit powered on. After adjusting the UI plug I turned the unit off and on several times and tested the unit. Unit is powering on as designed. Tested dryer air flow and found the in house vents need cleaning. Advised CX to clean in house vents. Call complete."

"Arrived on site for fridge making a noise. I inspected the unit and work area. I found the unit on but the compressor not running. I put the unit into test 4 and verified the condenser fan is running. I put the unit into test 5 and tested the compressor I found on low the compressor making a buzzing noise, and it get louder on high. I used temporary padding to isolate line and found the noise coming from the compressor its self. I am ordering a sealed system to complete the repair. Compressor, uv dryer, and process stub. The office will reschedule when we have eta on the parts. ordrng 1 W11557671 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Process stub) and 1 R600kit (R600 kit)"

"Arrived on site to install previous diagnose parts. I gained access to the interior of the dryer. I found a lot of lint build up. I cleared the lint and cleaned the components. I advised the customer have vent wizard come out and clean the exterior vent. I replaced the pulley, guide wheels and belt. I reassembled the unit and tested it. It is now working as designed. No more noise

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I checked the element bushings San den found them missing. When I went to remove the toeplate, I found the assembly not complete as the smaller toeplate and screws were missing. I pulled the unit out and removed and replaced the element. When I tested the unit, due to the toeplate and sound shield missing, the unit was louder than normal. I am ordering the small toeplate, shield and screws. Scheduled return service for 09/02/22. No water leaks observed during service. ordrng 1 W11573704 (Shield) and 2 W11545329 (Screws)s and 1 W11550992 (Toeplate)"

"Arrived on site to inspect wall oven not heating. Upon further inspection, customer advised that the inspector tested the unit on 350 degrees and the unit failed to get past 265. I placed the unit in diagnostics showing error codes F9E0 & F1E1. Cleared the codes and removed and replaced the main control. Using my multimeter, I placed the thermal lead in the center of the middle rack and tested on Bake at 350 degrees. My preheat temp was 358. Next 3 readings were 368, 332, 370 for an average temp of 356.7 degrees. Unit is operating as within manufacturer specifications. I made recommendations for use and care. Job completed."

"Arrived on site to replace fill tube and heater. When removing old fill tube, pull string broke. Had to chase path way and finally got it. Installed new fill tube and drilled wire holder per installation instructions. Tested unit, unit working as designed. Job complete."

"Arrived on site. Removed cover found upper section of evaporator encased in ice and defrost thermistor incased in ice,defrosted ice replaced cover,reassembled unit changed defrost setting to basic.

"JM: Arrived onsite to inspect dishwasher making noise. CX showed us a recording of the noise. I found that the lower spray arm was colliding with the tub and needed to be timed. I readjusted the timing on the spray arm and tested unit. The noise was gone. Operational test good, no leaks observed during service. Call complete."

Arrived on site to test unit for door not closing correctly and damaged panel. Test unit and found door not sitting correctly on hinge receiver. Secured door correctly and unit test good. Replaced panel due to damaged test unit and unit test good job complete.

Arrived on site to replace igniter and switch harness. Replaced parts test unit and unit test good job complete.

"JM: Arrived to inspect washer not spinning properly during spin cycle. I found that the basket drive and clutch pads that had been replaced were bad. Replaced basket drive assembly again. Tested the washer and found everything turning, but the basket was still not turning well and the basket was slipping on the block drive. I tightened the spanner nut even more and retested. The washer is working as designed. No leaks observed during service. Call complete."

Arrived on site while replacing harness found one of heater wires not in molex connector. Replaced harnesss and thermistor. Ran defrost and heater was working . No water leaks detected at time of service. Job complete.

Arrived on site for a refrigerator not making ice. I checked temps and found them good. I gained access to the FC door harness and found the wires at the hinge cut. I am ordering the door to replace. Office to reschedule. ordrng 1 LW10744163 (FC Door)

"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the builder advised that the unit is leaking from the nut on the valve. I found a yellow cloth under the valve and hose. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks. As I began to pull the unit out, water began to flow rapidly onto the floor. I found the drain hose was not properly installed and came undone. I cleaned the water from the floor and re-routed the drain hose to where I could get it to secure with the check valve hose. Tested the unit again to verify no leaks and I found where the water supply hose is leaking at the valve. I advised the builder the that unit is going to need a new 72 inch 3/8x3/8 water hose and another drain hose due to the unit being installed with a cabinet in between the dishwasher and the sink. I am ordering the 12ft drain hose and 6ft drain hose and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/02/22. Water source turned off for safety. ordrng 1 3385556 (12 ft hose) and 1 8269144A (6ft hose) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to test unit for not spinning clothes out , tested unit found failed gear case, slider and clutch covered in oil causing unit to skip cycles, job complete"

Arrived on site for dishwasher needing previously diagnosed drain line. Upon arrival installed required part then tested unit found no signs or evidence found. Unit functioning as designed call complete

Arrived on site to install new heater per SP W11540964. Installed heater and verified no water damage or leaks present. Call complete.

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival confirmed issue and installed compressor and uv drier. Pulled vac and charged system with 56g of refrigerant. Found unit no longer had odd noise and compressor running smoothly. Informed customer to give unit 24hrs to stabilize temps. Call complete

"Arrived on site for dryer making noises. Inspected unit and work area. Tested unit and found vibration on the side where the blower sits. I gained access to blower wheel and fount it warped, I replaced it and tested. Unit is now operating as designed. Job completed."

"Arrived onsite for washer not functioning properly after repair. Upon arrival inspected unit. Found unit stalls to power on. Eventually powered on. Ran diagnostics and found stored error code F11. Called tech line for assistance. F11, is a ACU error . ACU was Just replaced on 8/4. Tech recommended replacing ACU and interface at the same time. SR#7734459390. Office to reschedule ordrng 1 W11574590 (Control)"

Arrived onsite for a washer that is not complete wash cycle and also showing LF low water flow code. I installed new valve. And tested unit and found operating as designed. Job complete. no leaks.

Arrived onsite for control issues and starting on its own. Ordering control to repair. All else checks good. ordrng 1 W10894098 (Control)

Arrived onsite for fridge has incorrect ice maker. Upon arrival found that the icemaker installed is the correct ice maker. Bin is more than half full. Customer is wanting an ice maker with a wire bail and not the plastic. She said that she feels the production is too slow. Called techline for assistance. Tech said that ice maker is not interchangeable and there is no repair that can be made. Tech told me to give customer phone number to customer service. Tech gave Sr#7734465513. Job complete

Arrived on site for a microwave that is not starting cycles. Inspected unit and work area. Found the door switch latch on the top pushed all the way to the back upon inspection. Unplugged the unit and removed the user interface assembly. Did confirm that the latch had been pushed all the way to the back causing an incomplete circuit. Popped the latch back into place and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"

"Arrived on site to inspect dryer turning on without pressing the start button. Upon further inspection, I tested the unit in timed dry and as soon as I turned the timer knob, the unit came on. I checked the door switch and it was good. Tested the start switch and it was closed. I removed and replaced the switch and retested and unit is operating as designed. No lint observed during service, job completed. Unit is vacant-new build"

Arrived onsite to replace damaged door outer panel. Replaced panel and tested. Unit is functioning properly. Job complete

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.

Arrived onsite for intermittent leaking. Found unit with evidence of sudsing leak. Advised customer on findings and provided instruct on use and care. All else checks good.

Arrived onsite for oven. It heating. Found all other functions in tact. Determined fan was not operating and tod had shorted replaced TOD under warranty and restored fan function. Tested unit. All checks good and is operating as designed

"Arrived on site for freezer needing previously diagnosed inverter board. Upon arrival confirmed issue but found compressor also failing. Installed new compressor! Uv drier, and access port. Pulled vac and charged system wi5 45 grams of refrigerant. Found no leaks and unit running as designed. Informed customer to give unit 4 hrs to stabilize temps. Call complete"

Arrived on site for washing machine not washing properly. I inspected the unit and work area. I found the machine not advancing the cycle. I found fault codes for pressure system fault. I gained access to the control and found the pressure hows not flowing properly. I gained access to the tub and found the hose pinched off. I removed the damage hose and reconnected it. I tested the unit. It is now working as designed. Job complete.

"Arrived on site to install previous diagnose parts. I isolated the evaporator fan and found it rattling more then usual. I gained access to the evaporator fan and replaced the, motor, fan blades, and grommets. I reassembled the unit and tested it. I found it working as designed. I spoke to the customer about the variable speeds for the evaporator fan, and depending on what the cooling condition it is calling for the fan speed will decrease or pick up. Job complete."

Arrived on site to install previously diagnosed parts. Inspected unit in working area. Replace the belt and cam and tested the unit. The unit began to work as designed. I did test the unit filling up the washer with several towels and reset the towels before throwing the Internet to a drain and spin. Found the unit not going over 8.4 A during the drain and spin portion of the cycle. Tested all my loads found all within range. Customer is still waiting to have an electrician come out to fix the breaker issue. Call complete.

Ride on site to install previously diagnosed park. Inspected unit and work area. Replaced the control and tested the unit in an auto test. The unit ran as designed. Call complete.

"Arrived on site for washer, inspected unit and work area. CX was not sure if there was anything wrong with unit. I tested unit and everything was operating as it should. No leaks observed during service.

"Arrived on site for washer, inspected unit and work area. CX complaint was unit leaking water. Found drain hose small pin holes. Replaced the hose and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site to inspect refrigerator ice maker not making ice and freezing up. Upon further inspection, the customer advised that the ice maker was leaking into the ice bin and creating a large block of ice and now it has stopped altogether. I disassembled the FC section and found frost built up at the bottom the FC door (photo), and the FC light failed to come on. I pressed on the switch and could hear a crunch noise assuming its frost. I found frost on the evap cover as well and moisture on the top and sides of the FC section. Using my jumper wire, I tested the ice maker and found it full of ice cubes. The IM harvested gene and filled with water. I found no leaks at the ice maker during testing. I cleaned all of the moisture and frost from the FC section and reassembled and tested door operations. The door is sealing properly. I advised the customer that the door had to have been left cracked open at some point then when it closed, it created all the ice and frost they were experiencing. Made recommendations for food item placement in the FC section.No water leaks observed during service, job completed."

"Arrived on site for a dryer making an abnormal clanging noise. On arrival the customer stated the real issue is the tub wasnt turning. I test the unit and could hear the motor hum, but it would not turn. I gained access to the inside of the unit and found if I started the unit and pushed the tub it would start like normal. However, on its own it would not work. This indicates a possible faulty centrifugal switch. I replaced the motor and test the unit again. The unit is now working as designed. Upon testing I found the dryer vent was installed with no clamp. I temporarily connected the vent and informed the customer of my findings. Call complete."

"Arrived on site and replaced drain pump and control board diagnose by previous technician, after replacement washer will now complete a diagnostic cycle, job complete"

"Arrived on site to diagnose dishwasher that is not drying dishes well, and dispenser is not opening. Found the spring for the dispenser is failed, so door just freely slides. Tested unit in diag mode and found no errors present. Ran diagnostic cycle and found heater is good and working as designed. Advised customer must use rinse aid, all high temp options, and run hot water first, or they will get subpar drying. Advised we need to replace dispenser to resolve issues with dispensing.

"Arrived on site. Diagnosed a defective light switch,replaced light switch tested switch operation working as designed. used 1 W11123941 (Switch) from stock"

"Arrived onsite for an ice machine that would overflow with ice the cx ran a cleaning cycle and the the unit stoped making ice. Upon arrival I ran a diag cycle and found the the our button with flash when attempting to test the ice bin thermistor indicating that it is faulty, upon testing the reservoir drain pump I found that it would not drain or activate. I am ordering 1x Reservoir drain pump and 1 ice bin thermistor. ordrng 1 W11542868 (Pump, Reservoir Drain) and 1 WPW10511923 (Bin THERMISTOR)"

"Arrived on site. Found unit missing push plate,installed push plate checked door operation good plate engaging switch correctly."

"Arrived on site and found ice machine is off, cycled power and it began filling with water and running flush cycle. Flush cycle completed properly and observed it until ice was forming on the evaporator plate. Confirmed condenser fan is good. Could not duplicate customers experience, at this time ice machine is working properly, job complete"

"Arrived on site to diagnose a dryer that is not starting. Found thermal fuse open preventing unit from operating and replaced thermal fuse. Tested unit and found all is functioning properly at this time, advised customer to have apartment maintenance clean external venting to prevent repeated failure of fuse.

"Arrived on site for a cooktop in need of a conversion kit. On arrival I found I was only sent with one spud for the back left or right burner. However, I need the LP conversion kit. Ordering kit and office to reschedule. ordrng 1 LPConversionKit (LP Conversion Kit)"

"Arrived on site and found breaker to vent hood is tripping. Connected vent hood to another outlet in the kitchen and it is working properly and did not trip the new breaker. Showed customer what AFCI nuisance tripping is and how it could be related to their experience. After reconnecting vent hood to its original outlet and resetting the breaker it is working properly here for the time being, job complete"

Arrived onsite for unresponsive washer and found unit operating as designed following customer long power cycle. Tested. No error codes or obvious secondary maintenance issues. Advised customer on findings. All checks good.

"Arrived on site to test unit for no power, tested unit found control unresponsive, cycled power, control receiving 120VAC but not powering on, check drain pump and resistance at 20 olms , replaced control, ran unit through diagnostics cycle, all components testing good, no leaks detected job complete"

Arrived onsite for vent hood that is not sucking on the right side of the unit. The reason for this is because the unit is a single fan unit and the fan is offset to the left. Due to design limitations I explained this to the customer and tested the unit to make sure that all fan speeds worked and the lights worked they all did job complete.

Arrived on site to diagnose microwave that is not powering off the vent light. Found relay on control stuck closed. Replaced control and retested. Verified unit working as designed. Call complete.

Arrived on site to perform sealed system from previous diagnosis. Replaced compressor and charged system with nitrogen. Customer stated she is hearing familiar hissing sound. Verified hissing coming from line within cabinet. Took pics. Techline was currently closed.

"Arrived on site and replaced fan motor assembly diagnosed on previous visit, after replacement set oven to preheat and fan is operating properly, job complete"

Arrived on site for dishwasher door falling down. I inspected the unit and work area. I found both friction pads broken off. I ran a diagnostics cycle and found no fault codes. The unit ran as designed. Job complete.

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304, replaced heater, tested unit, unit now functioning as drain, no leaks detected job complete"

"arrived on site to replace cooktop and burner and switch. Replaced all 3 parts test unit and unit good.

Arrived on site to install previously diagnosed parts. Gained access to Installed all parts ordered. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site to install previously diagnosed parts, I installed the pump and then test the unit. I found the unit now working as designed. Call complete."

"Arrived on site for icemaker, inspected unit and work area. Found icemaker not harvesting. After replacing icemaker also found the water valve not sending water. I tested water valve to make sure it was receiving voltage and it was. I replaced water valve and tested unit is now operating as designed and should make ice in about 24hrs. No leaks where observed during service. Job completed."

"Arrived on site to diagnose cooktop staying on. Customer advised me the front right burner is always on, has to unplug the unit. Found the switch burned out. Replaced switch and tested. Verified unit working as designed.

Arrived onsite for dishwasher thats is not working. Upon arrival I ran i diag cycle and found that the motor was not coming on. I replaced the Sump&motor and tested unit and found unit operating as designed. No leaks job complete.

Arrived onsite for dishwasher that is not draining. Upon inspection I found that the pump was clogged. I replace the pump and tested unit and found unit operating as designed no leaks. Job complete.

"Arrived on site to test unit for alarm sound, tested unit found a little frost buildup around door lock, some items in freezer restricting door from closing properly, adjusted items door is now closing properly, inspected gasket it is sealing good as well, stated to customer that if alarm is beeping, most likely something is restricting the door to close all the way, unit is running as designed, no leaks detected job complete"

"Arrived on site. Found broken wires at door hinge,replaced freezer door checked door operation good. used 1 Wpw10334458 (Connector), and 1 W11566705 ( Freezer door) from stock"

"Arrived on site and inspected washer and found hose from drain pump to drain hose has a tear in it and is leaking during the drain cycle. after replacement confirmed washer is no longer leaking by running a diagnostic cycle, job complete."

"I have done site and inspected washer and found bearing noise during the spin cycle. Disassembled washer and found basket is seized and will not lift off bearing shaft. Washer cannot be confidently repaired.

Arrived on site to install previous diagnose parts. I gained access to the sump and motor. I replaced it with new. I ran a diagnostics cycle and found it working properly. Job complete.

"JM: Arrived onsite to inspect refrigerator not making ice and lights in RC not turning on. Tested temperatures of FC 5.5? - 6? and still dropping . Tested voltage to both ice maker and LED lights at the main control. Voltage was good at both points . I found that the upper harness near the icemaker was not plugged in. That harness powers the icemaker and the lights. I plugged in the harness and the ice and LED lights came on. The harness must have come loose from prior repair. Operational test good, no leaks observed during service. Call complete."

"Arrived on site. Found unit not powering on diagnosed a defective drain pump,replaced pump ran water through pump no leaks water drained from pump no leaks at tubing or connections."

"Arrived onsite for leaking dishwasher, found unit leaking from the sump and motor gasket. Completed repair and leak checked. All operating as designed with no leaks.

"Arrived on site to install previously diagnosed FC compartment door. Installed new door, need adapter fitting to complete repair. Ordered new fitting, also returning with filter housing to complete repair as well. Office go schedule when we receive adapter. ordrng 1 WPW10334458 (Water line coupler)"

Arrived onsite and replaced the power module and the hot plate. All checks good. Unit is now operating as designed. Advised customer that we would recommend modifying the custom cabinetry to improve airflow to prevent repeat failure. All else checks good.

"Arrived onsite for refrigerator not dispensing water and ice melting and not dispensing. Upon arrival inspected unit. Found frozen fill line to water dispenser. Adjusted cabinet temperature and thawed line. Water is now dispensing. The ice maker was producing ice , however it was melting. Found evaporator fan not functioning and not allowing air to circulate and cool properly. Disassembled unit and found loose harness connector. Secured connector and tested. Fan is functioning and unit is functioning properly. Job complete"

Arrived onsite for range not powering on. Upon inspection found range had tripped breaker. Powered unit and tested bake function as all burners are functioning properly. Test failed during preheat. Removed panel and inspected wiring and connections. Found harness out of place and potential for a pinched wire. Secured harness and tested. Unit successfully preheated. Secured unit back in position and tested again. Unit passed. Unit now functioning properly.

"Arrived on site. Found shut off arm disconnected from icemaker housing,installed bail arm fully into slotted insert on icemaker housing tested bail arm operation good. Found water leaking from housing,removed filter water leaking from filter head,diagnosed a defective filter head. Replaced filter head advised customer to replace old water source shut off valve,tested water connection no leak from hose to unit,reinserted filter no leaks."