We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76502
Tyler
Job Details: 03/16/2022
Arrived on site for refrigerator needing previously diagnosed sealed system equipment. Upon arrival installed compressor UV dryer and access valve and all need to couplers. Found found leak in sold system but could not verify where leak currently is due to nitrogen tank being nearly empty during repairs. Also had issues with new compressor going in and after speaking with PR in service management determined that we would need to re-order a new compressor evaporator coil UV dryer access valve and all other related or 600 parts to complete repairs. Office to reschedule once availability of parts is known; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Drier) and 2 W11504447 (Couplers)s and 2 W11504433 (Couplers)s and 2 W11506619 (Couplers)s and 2 W11504431 (Couplers)s and 2 W11504415 (Couplers)s and 1 W11370574 (Compressor) and 1 Nitrogenkit (Nitrogen kit) and 1 R600kit (R600 kit) and 1 W11546692 (Evap coil) and 2 W11504448 (Couplers)s and 2 W11506620 (Couplers)s and 1 Cnote (Needs service management to verify correct couplers were ordered) and 1 Cnote (Extra couplers ordered need to be put in belton lokring kit for replacement of not used on next trip)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, TX 78155
Andrey
Job Details: 03/16/2022
"Arrived on site to test unit for no power, tested unit found unit has power but stuck in spin cycle, customer stated that a load got really off balanced and unit stopped working, put unit into diagnostics, ran calibration cycle and a full diagnostics cycle all components and running and tested good, advised customer on proper loading procedures, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78752
Tyler L
Job Details: 03/16/2022
"Arrived on site for complaints of unit not recieving water. Found error code 7-2 variable speed motor failure. Found that in test mode the unit would fill with water properly, but in normal cycle no water. Cycled power and tried different cycles, no change. Voltage checks good, valve checks good, and float switch is good. Will need ACU and sump and motor assembly to complete repair. Bringing back the switch as well just in case we end up needing it. No water leaks detected, office to reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78753
Tyler L
Job Details: 03/16/2022
"Arrived on site for install of previously diagnosed parts. Installed new float switch and drain pump, and found no change. Pulled unit out and inspected all hoses and found nothing blocking. Installed new control board and found no change. Spoke to SW. Will need main harness to complete repair. Office to reschedule.; ordrng 1 W10832781 (Main harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78753
Tyler L
Job Details: 03/16/2022
"Arrived on site for install of previously diagnosed parts. Installed new coupler and spring. Reinstalled icemaker and turned it on. Advised customer to monitor and to turn off the icemaker at the first sign of a leak. No water leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Kyle, TX 78640
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC300XW0
Near Austin, TX 78724
Tyler L
Job Details: 03/16/2022
"Arrived on site for complaints of only hot water. Found water lines crossed. Corrected issue and tested. Unit tested good. No water leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of door not closing properly and dent on oven handle, I found left side hinge not properly inserted into receiver and damaged handle. I adjusted the door to close properly and ordering handle. ; ordrng 1 W11110499 (Handle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF04
Near Austin, TX 78741
Tyler L
Job Details: 03/16/2022
"Arrived on site for complaints of water leaking. Found sheet of ice on bottom of freezer. Found drain covered in ice. Removed all ice and found the water was still not draining. Found debris in drain tube. Installed new drain tube and water is now draining properly. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of door lock issues, found door lock would not engage, I replaced door latch, ran calibration and component tests, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78744
Tyler L
Job Details: 03/16/2022
"Arrived on site for install of previously diagnosed parts. Installed new main control and tested. With new control, heater is now working as well. Checked airflow and found it good in all areas. All fans running. Exposed freezer evaporator and found a good frost pattern developing. No issues at this time. Advised customer to allow 1-2 full days for unit to reach target temperatures. No water leaks detected, job complete."
We serviced a
JENN-AIR OVEN
Model JES9750AAB
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of fan making a noise, found failed motor and wheel, I replaced parts, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78744
Tyler L
Job Details: 03/16/2022
"Arrived on site for complaints of no power. Checked fuse and cuttoff and they were good. Found only 75vac from L1 to neutral and from L2 to neutral, at the block. Installed new terminal block and found no change. Disconnected and found the same voltage on the cord spades with it plugged in. Customer changed out the cord, so I tested the old cord in the same way, and got the same result. Advised customer to have the outlet inspected and corrected by an electrician. Job complete."
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Blanco, TX 78606
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of upper oven broil not working properly, the rear items cook faster then the front items. We tested upper broil with some bread, unit working as designed. Customer is stating that the lower oven is cooking unevenly, things on bottom are cooking faster then top, cookies will be darker on bottom then on top. Tested temperature in lower oven, found lower oven temperature was about 15 degrees high after 30 minutes, I calibrated unit tested good, called techline to document SR#7732500788"
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Johnson City, TX 78636
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of unit making loud noise and not heating properly, found seals torn/damaged, I replaced seals, and informed customer that the vent needs adjusting for better air flow. Unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Round Mountain, TX 78663
Brandon
Job Details: 03/16/2022
"Arrived on site for customer complaint of unit shutting down during a cycle, found unit failed the vent test with vent hose hooked up, unit passed vent test with vent hose disconnected, instructed customer to have vent cleared. I watched unit run for about 40 minutes with vent disconnected, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXVS01
Near Kyle, TX 78640
Brandon
Job Details: 03/15/2022
"Arrived on site for customer complaint of unit not cooling, found failed start device, ordering start device. ; schdld next appmnt for 3/18 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Chase
Job Details: 03/15/2022
"3/15/22 10:02: CS rspndd 3/15 TUE, Found same repaeat issue of RC evaporator defrost issue. Contacted Whirlpool tech line and explained history of repairs and all parts that have been replaced for the same issue prior. All Service Pointers and recommended repairs from Whirlpool tech line have already been done. There are no further suggestested repairs and they have deemed the unit as non repairable. Customer is aware. SR# 7733183399. Job complete"
We serviced a
GE WASHER
Model GTW680BSJ1WS
Near Georgetown, TX 78642
Cliff
Job Details: 03/15/2022
Arrived on site to diagnose a washer that is not cycling properly. Found pressure tube clogged and cleared pressure system. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
LG WASHER
Model WM2077CW
Near Leander, TX 78641
David S
Job Details: 03/15/2022
Arrived on site for washing machine leaking and walking. I inspected the unit and work area. I found the drain hose split open. I ran a diagnostics cycle with the water off and found tub bearing making noise indicating it is going out. The outer tube is discontinued. The customer wants to move forward with the drain hose replacement; ordrng 1 5215ER2002G (Drain hose)
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Salado, TX 76571
David Z
Job Details: 03/15/2022
"Arrived on site to diagnose microwave that had a cup light on fire in unit. Checked unit and found no power at unit. Voltage to unit good. Checked fuses and verified fuses are good. Found cavity thermal cutoff open and failed. Inspected mag, wave guide and harness and found no other damage. Also need to replace the upper cavity cover and blade. Ordering needed parts, office to schedule when needed parts arrive; ordrng 1 W10825099 (Thermal Cutoff) and 1 W10278159 (Stirrer blade) and 1 W10278118 (Blade) and 1 WPW10775418 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Austin, TX 78702
Matthew
Job Details: 03/15/2022
Arrived onsite for evaporator fan not turning. Upon arrival inspected unit. Found temperature good in RC and FC. Unit also harvested ice. Checked fan and was working properly. Notified customer that fan does cutoff when door is open. Upon talking to customer found that unit may have had a glitch from power loss. Unit was rest and all is working as designed. No issues since reset. If symptoms persist recommend replacing control and UI. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 03/15/2022
Arrived onsite to replace faulty icemaker. Replaced icemaker and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 03/15/2022
"Arrived onsite to replace previously diagnosed parts. Replaced faulty compressor. Replaced compressor, dryer and access valve. Found 8.5/6 lokring was needed from kit #5. Will order replenishment. Pulled vacuum and held. Charged to 48 g. Powered unit and unit is now functioning properly. Job complete ; ordrng 1 8.5-6lokringReplenishment (Kit #5)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78759
Justin
Job Details: 03/15/2022
"Arrived on site for a refrigerator with the lights out. Upon further inspection I found the top back left light dead, and the rest flickering. I replaced the top left LED and the unit began working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Pflugerville, TX 78660
Scott
Job Details: 03/15/2022
"Arrived on site for rinse aide tank not emptying since last repair . Found seal at tank failed . Also found control, not sending voltage to activate wax motor correctly. Replaced dispenser and control. Customer also is having upper rack starting to rust on ends of tines . Ordering upper rack . Ran diagnostics all checked normal. No water leaks detected at time of service. Call to set return ; ordrng 1 8539214 (Upper rack) and 4 8268655 (Roller)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Scott
Job Details: 03/15/2022
Arrived on site to replaced dishwasher supply line with one customer provided . Replaced line and ran diagnostics. All checked normal . All connections dry. No water leaks detected at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Pflugerville, TX 78660
Scott
Job Details: 03/15/2022
Arrived on site for burners not lighting properly . Found caps not properly installed on burner heads . Readjusted caps . Burners are igniting properly and had proper flame spread . No gas leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA02
Near Leander, TX 78641
David S
Job Details: 03/15/2022
Arrived on site icemaker not producing. I inspected the unit and work area. I found the fill tube iced over. I steamed out the ice and jumped the ice maker. I found it not coming on. I quoted the customer for the ice maker. I replaced the ice maker and found it harvesting. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
David S
Job Details: 03/15/2022
Arrived on site to replace heating element. I I inspected the unit and work area. I found the m&s fall in range. I replaced the heating element. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
David S
Job Details: 03/15/2022
Arrived on site for top rack being broken. I inspected the unit and work area. I found the top adjusters broken. I replaced the adjusters. I reassembled the unit. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Leander, TX 78641
David S
Job Details: 03/15/2022
Arrived on site for dishwasher not draining. I I inspected the unit and work area. I found the drain pump receiving power but not coming on. I quoted customer for the drain pump. I installed a new drain pump. I reassembled the unit and tested it. It is now working as designed.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Andice, TX 78628
Gerry C
Job Details: 03/15/2022
"Arrived on site to install new burner, I inspected unit to observe the problem and determined the burner where just fine, the gas was just not flowing good onto the igniter, so I used a file to widen up the gas holes slightly to have the gas flow better to the igniter, tested several times and had CX test multiple times, working as designed, no gas leaks detected during service."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Georgetown, TX 78628
Lou
Job Details: 03/15/2022
"Arrived on site to inspect ice machine issues. Upon further inspection, the customer advised that the water in the reservoir is overflowing and is leaking out the front of the unit. I found the unit making good ice and in the process of making a slab. I pulled the unit out to find the water hose leaking at the connection nut. Replaced the hose with one the customer had and tested. No further leaks. I placed the unit in diagnostics and tested and found the water level sensor not functioning properly and the reservoir overflowing. I removed and replaced the recirculating pump with built in sensor and retested and unit is operating as designed. No further water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Liberty Hill, TX 78642
Gerry C
Job Details: 03/15/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the water level sensor and CCU and the unit would not turn on. I checked DCV to the UI and it was 14VDC, slightly lower than expected. I reinstalled the original, failed CCU and it would then power up, but stuck in flood mode. Office to reorder the CCU and additional parts. Stacked unit and requires 2 techs. No leaks observed during service. ; ordrng 1 W11574590 (CCU) and 1 W11367297 (User Interface) and 1 W11132207 (Main harness) and 1 W11035628 (Door lock) and 1 2techs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Lou
Job Details: 03/15/2022
"Arrived on site to inspect refrigerator water dispenser dripping. Upon further inspection, I tested the water dispenser and found the water trickling out. I removed the filter and retested and water dispensed properly. I found the filter to be bad. I tested the dispenser with a new filter and the unit operated as designed.. I recommended that the customer purge approximately two gallons of water from the unit before drinking the water. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Jarrell, TX 76537
David Z
Job Details: 03/15/2022
"Arrived on site to follow up on microwave that is sucking very little air through when fan is on. Ran unit and checked the vent to outdoors. Found unit is blowing hard and blower is in the right orientation. Called tech line, SR 7733189825. Tech line had me administer a paper towel suction test. Verified both suction and paper towel sticking. Per tech line unit is working as designed, fan is rated at maybe 300ish cfm, which will not pull all steam around the unit through it. Advised customer that unit is working as designed per tech line, and will not suck 100% of steam. Customer does not agree with our diagnosis or unit performance and was advised to contact whirlpool customer service for further assistance as there is no repair needed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Austin, TX 78703
Jacob
Job Details: 03/15/2022
Arrived onsite to replace the ice maker order by the previous tech. Replaced ice maker. Let tenant know to allow 24hrs to make ice. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Del Valle, TX 78617
Tyler L
Job Details: 03/15/2022
"Arrived on site for complaints of door not closing. Found door closing properly, but the door switch not reading that it is closed. When powering on, a message appears that says to close the door to start a cycle. Inspected control and made sure all connections were good. Checked door switch for possible loose connection. Will need new door switch to complete repair. Also ordering the control to ensure job completion. Office to reschedule.; ordrng 1 W11551763 (Door switch) and 1 W11525996 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Austin, TX 78741
Tyler L
Job Details: 03/15/2022
Arrived on site for install of previously diagnosed part. Installed new control panel and tested. Unit is now allowing me to select cycle. When pressing start nothing happens still. Confirmed proper voltage to the motor. Found no continuity with the belt switch. Will need new belt switch to complete repair. Also bringing back the motor as it will get replaced as well. Office to reschedule.; ordrng 1 W10847984 (Belt switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Austin, TX 78759
Gerry C
Job Details: 03/15/2022
"Arrived to instal previously diagnosed and ordered parts. I was able to lightly modify the slides and door mount to get the unit to accept the replacement slides. I verified full door stroke and positive closure. I found the replacement gasket had a tear that was 1/2 long, in one of the corners and could not be installed. I am reordering the gasket and requesting tech GC to inspect prior to scheduling return service. Please schedule return service with 334583. No leaks observed during service.; ordrng 1 8201809 (Door Gasket, RC)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Tyler L
Job Details: 03/15/2022
"Arrived on site for complaints of ice forming in freezer. Upon arrival, found the unit actively in defrost mode. Found drain tube iced over. Found thin sheet of ice on bottom of freezer. Removed ice and steamed out the drain tube. Inspected door gaskets and found them good with no air gaps. Found no frost or condensation. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78723
Tyler L
Job Details: 03/15/2022
"Arrived on site for no ice production. Spoke to JC and found broken wiring harness under the FC door, took picture. Advised customer that a new door would be needed to complete the repair. Provided a quote for the new door. Customer declined for now and is going to call Whirlpool customer care to get a concession. No water leaks detected, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Austin, TX 78723
Tyler L
Job Details: 03/15/2022
Arrived on site for install of new gasket. Installed new RC gasket. Tested by opening and closing door. Gasket is making a good seal. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SDDM04
Near Austin, TX 78703
Jacob
Job Details: 03/15/2022
Arrived onsite to replace the ice maker order by the previous tech. Replaced ice maker. Let tenant know to allow 24hrs to make ice. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Hutto, TX 78634
Wesley
Job Details: 03/15/2022
Arrived onsite for irregular dry times and multiple cycles to dry a load. Found sensor probes misreading. Repaired probe be securing connections and cleaning probes to restore function. Also found poor airflow indicated by airflow kit meter. Checked exterior vent and determined that there is no perceptible airflow. Advised customer it is critical to have vent cleared for proper airflow. All else checks good.
We serviced a
LG DRYER
Model DLE3400W
Near Hutto, TX 78634
Wesley
Job Details: 03/15/2022
Arrived onsite and tested dryer for not drying well and throwing airflow error. With Vent test kit determined unit has poor airflow. Customer advised that vent cleaning company only cleaned vent from inside laundry room and did not inspect attic or roof. Advised customer on best vent cleaning practice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Wesley
Job Details: 03/15/2022
"Arrived onsite for freezer light not coming on and found stuck door switch. Found failed fridge door switch, Replaced door switch. Unit is now operating as designed. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78737
Kevin
Job Details: 03/15/2022
"Arrived on site and inspected refrigerator and found ice maker tray is getting caught on the edge when tray twists. Took picture. Replaced ice maker and ran tests 44 and 45 to confirm operation, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78736
Kevin
Job Details: 03/15/2022
"Arrived on site and inspected refrigerator and found top icemaker is working properly, ice production is good found no ice production in freezer icemaker. Inspected icemaker and found the lever arm is in the off/up position. After dropping lever icemaker cycled and filled with water. Customer was not aware it could accidentally be turned off by lifting arm up. It should now produce ice and requested that they monitor it for correct operation"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78733
Kevin
Job Details: 03/15/2022
"Arrived on site and inspected refrigerator and found water will not dispense but valve is actuating. Disassembled fresh food section and found reservoir waterline is frozen. Per tech line recommendation that is not a service pointer yet added Perma gum to seal air gap between evaporator Styrofoam cover and rear liner wall. Used steamer to fall reservoir and it is now dispensing properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Austin, TX 78746
Kevin
Job Details: 03/15/2022
"Arrived on site and inspected dryer and found customer has videos of centrifugal switch humming and motor not working. They also have a video of dryer showing that it is running but making no noise. Inspected incoming power and found it is correct, replaced control board and this had no positive affect. If spun by hand while holding door switch closed dryer will run. Will need to bring back motor and control panel; ordrng 1 W11413567 (Ui) and 1 W11549461 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78731
Kevin
Job Details: 03/15/2022
"Arrived on site and found fill tube is frozen again, uninstalled icebox and movement is enough to clear fill tube of ice. Spoke with tech line and they recommended ensuring error code on test 56 has been cleared by leaving fridge off for two minutes. After doing this confirmed on test 56 that error code is gone. Replaced fill tube heater and insured correct operation by running test 15, confirming voltage antes 19, test 45 filled icemaker, test 57 cycled icemaker. If issue continues tech line will need to be called again for further recommendation 7733185329"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78756
Kevin
Job Details: 03/15/2022
"Arrived on site and water dispenser has been working since previous visit. Replaced leaking water line and it is now working properly. Repair covered by PL1, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Austin, TX 78749
Kevin
Job Details: 03/15/2022
arrived on site and found customer is experiencing freezing items on the top shelf that are directly in front of cold air vent. Confirmed damper is operating properly with test 3 and recommended that temperature be raised slightly and recommended that liquid be kept on lower shelves to prevent them from freezing.
We serviced a
GE DRYER
Model GTDP220EF1WW
Near Seguin, TX 78155
Noah D
Job Details: 03/15/2022
"Arrived on site to inspect unit for not heating, upon inspection found the temp selector broken off and not allowing heat. Replaced temp selector and rewired element, all functions retuned. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Seguin, TX 78155
Noah D
Job Details: 03/15/2022
"Arrived on site to inspect unit for not cooling, upon inspection found the units compressor working normally and Evap frosted. Tested all parts and found issue with control boards. Quoted customer to replace control board and customer declined, they wanted to replace unit. Collected service fee. Complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Noah D
Job Details: 03/15/2022
Arrived on site to inspect unit for not cooling normally and not dispensing water or ice. Upon inspection found the units front panel locked causing the ice and water to not be dispensed. Unlocked ui and the water and ice returned. Checked Evap and found no issue. Cooling was normal but customer had intermittent issue. Ordering control. Office to reschedule ; ordrng 1 W11478200 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78759
Justin
Job Details: 03/15/2022
"Arrive on site for a dishwasher not washing nor getting water. Upon arrival the customer stated there was no water at all getting into the unit, and that the heater was not working. Upon further inspection I found the lower rack wheels had fallen off and burnt onto the heater. I found the heater physically rusted and open too. I then put the unit into diagnostics mode and found stored error code F9E1 for diverter cant find position. I gained access to the bottom of the unit and found traces of a leak. I then started a diagnostics cycle and found the unit would fill, but as soon as it started running it began leaking from the diverter. I canceled out of the cycle. I am ordering the wheels, heater, and will come back with the sump to install. I advised the customer to not run the unit until repaired. Office to get authorization and to reschedule. ; ordrng 1 W10703867 (Heater) and 4 WPW10195417 (Wheels)s and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78727
Justin
Job Details: 03/15/2022
Arrived on site to install the heater per the special project. I installed the new heater and then tested the unit. I ran a diagnostics cycle while monitoring amp draw to the heater. I found the unit working as designed and no leaks were observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/15/2022
"Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found items pushed too far back on rc shelves, blocking airflow through unit. Advised homeowner on findings and no further repairs needed. No leaks were found at time of service."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/15/2022
Arrived on site to diagnose a dishwasher that is not turning on. Found switch on wall that powers dishwasher in off position. Reset switch to on and all is working properly at this time. Advised customer on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVS1
Near Burnet, TX 78611
Cliff
Job Details: 03/15/2022
Arrived on site to diagnose a microwave that isn't heating. Found diode and magnetron shorted. Replaced both parts and tested unit. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MTW6700TQ1
Near Burnet, TX 78611
Cliff
Job Details: 03/15/2022
Arrived on site to diagnose a washer that is leaking. Found drain pump cracked and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Temple, TX 76502
Jonathan M
Job Details: 03/15/2022
Arrived on site for my gra that still tripping the breaker. Inspected unit and work area. The customer advised the unit immediately trips the breaker when the microwave is turned on. They advised that they did not believe the last technician tested the unit as he only replaced a light in the unit. Checked all door switches and found the secondary door switch stuck and not making or breaking. Replaced the door switch and found he secondary switch wiggling inside he latch assembly. I reassembled and tested the unit. The unit initially worked during the heat process but I tripped a breaker as soon as the door was opened. I checked the door latch and hook and found the door hooks worn and slanted on the lower hook. The unit will need a new door and latch hook. Will bring the remaining switches as well. The office will need to contact the extended warranty about authorization as well as reschedule the customer for repair if authorization is given.; ordrng 1 5304477388 (Door) and 1 5304509457 (Latch hook)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Belton, TX 76513
Jonathan M
Job Details: 03/15/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Added the gasket to the evaporator cover to block off airflow to the water reservoir. Reassembled the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model RF362LXSB0
Near Temple, TX 76502
Jonathan M
Job Details: 03/15/2022
Arrived on site for arrange that is overheating. Inspected unit and work area. The customer advised that one side of her oven appears to heat quicker than the other side of her oven. Shes having issues with things burning. Tested the unit and found both elements working properly. Went ahead and replaced the thermostat due to overcooking and tested operation. Found the unit working as designed. I did find her door gasket was smashed and stiff. I did advise the customer that she could be having airflow issues causing uneven heating. Advised the customer how to properly remold out her gasket properly to ensure that her unit does not let heat escape the oven cavity. The unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206EPA01
Near Lakeway, TX 78734
Brandon
Job Details: 03/15/2022
"Arrived on site for customer complaint of lights dim in RC, found right side middle module failed, I replaced module, unit tested good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78750
Brandon
Job Details: 03/15/2022
"Arrived on site to replace failed valve, after replacing, unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Lakeway, TX 78734
Brandon
Job Details: 03/15/2022
"Arrived on site to replace heater under special project, after replacing, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS
Near Austin, TX 78734
Brandon
Job Details: 03/15/2022
"Arrived on site for customer complaint of unit having lost cooling in freezer, when I arrived I found freezer at -6 degrees, RC at 40 degrees. I went ahead and replaced the freezer thermistor, unit tested good. ; used 1 W10280386 (Thermistor) from stock"
We serviced a
KENMORE FREEZER
Model 253.2244241
Near Temple, TX 76502
Jonathan M
Job Details: 03/15/2022
Arrived on site for a freezer that is not freezing very well and is leaking water on the bottom of the freezer. Inspected unit and work area. Found that the drip pan had been completely frozen over and ice was built up all the way to the heater causing airflow issues inside the freezer section.Steamed out the ice and unclogged the drain tube leading to the drip pan underneath the unit. Test of the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Temple, TX 76502
Jonathan M
Job Details: 03/15/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface control and main control and tested the unit. The unit ran through an auto test as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Temple, TX 76502
Jonathan M
Job Details: 03/15/2022
Arrived on site for refrigerator thats not cooling either section. Inspected unit and work area. Confirmed the customers complaint and took an amp draw off the unit. Found the unit showing it reading .428 A. Hooked up my gauges onto the unit and found the low side in a vacuum at -22 psi in the high side at 95 psi. Checked for Dale leaks and found a leak at the dryer but could not find any other leaks present. Unit will need a sealed system repair done on this unit. Ordering all pertinent parts and the office will need to contact the extended warranty for authorization and contact the customer to reschedule service due to need for two hours on return trip.; ordrng 1 W10309988 (Compressor) and 1 WPW10643261 (RC Evaporator) and 1 WPW10239732 (FC Evaporator) and 1 W11506635 (Coupler) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CE0
Near Killeen, TX 76542
Tyler
Job Details: 03/15/2022
Arrived on site for microwave not allowing door to shut properly or function. Upon arrival confirmed issue and after further inspection found the cars was due to the upper interlock assembly falling out of alignment causing lock to stay in the lock position at the door is open. After adjusting Interlochen reassembling unit found the microwave fully functional as designed and loud for proper opening and closing the door. Call complete
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Elgin, TX 78621
Joe Z
Job Details: 03/15/2022
"Arrived on site for unit making loud sound when spinning. Upon arrival found unit makes loud noise when spinning on both low and high speeds. Noticed unit still makes noise when turning tub by hand. Inspected rotor, stator and slide. Unit make noise with rotor and slider removed. Need to replace gearbox, inspected wash plate and including wash plate in case it breaks during removal. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRF992FIFM00
Near Killeen, TX 76542
Tyler
Job Details: 03/15/2022
Arrived on site for refrigerator needing previously diagnosed in Leval. Upon arrival installed required part reassembled and tested the icemaker as well as dispenser and found no signs of leaking and icemaker fully functioning as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manor, TX 78653
Joe Z
Job Details: 03/15/2022
Arrived on site for unit making thumping sound. Upon arrival tested unit by spinning drum found piece of clothing article caught between front of drum and front panel. Removed the article and unit now spins correctly. Job complete
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Killeen, TX 76542
Tyler
Job Details: 03/15/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue and after further testing found all thermal fuse is thermostats another heating hardware functioning within specs except for the heating element which I found completely burnt up with a broken coil. I installed a new element reassembled and tested the unit and found dryer code fully heat and operate as designed. Call complete
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Briarcliff, TX 78669
Brandon
Job Details: 03/15/2022
"Arrived on site to replace FR burner holder, FL burner head, and change orifices on FR burner holder, after replacing all parts, unit tested good, checked for gas leak with bubble solution on the burner holder I replaced, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Killeen, TX 76541
Tyler
Job Details: 03/15/2022
Arrived on site for a washer not turning on and needing previously diagnosed main control main harness and actuator. Upon arrival reconfirm complaint and found a massive burn mark on the main control board. Replaced all three previously diagnose parts and then reassembled and tested the washer and found it could fully cycled through all settings as designed through fill agitation drain and spin with no leaks during repairs. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS09
Near Killeen, TX 76549
Tyler
Job Details: 03/15/2022
Arrived on site for microwave giving F1 E4 error code. Upon arrival confirmed issue found wiring to relay correct and door switch is functioning as designed in form customer that office would reach out to reschedule to replace main control within unit once availability of parts is known.; ordrng 1 WPW10446250 (Acu)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Niederwald, TX 78640
Leonardo
Job Details: 03/15/2022
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Buda, TX 78610
Leonardo
Job Details: 03/15/2022
Arrived on site to replace sump and motor. Pulled unit out opened new part and part was damaged. Ordering new sump and motor and manifold office to reschedule ; ordrng 1 W11416362 (Sump and motor) and 1 W11545334 (Manifold)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 03/15/2022
Arrived on site to test unit for unit leaking. Test unit and found damaged tub making unit lean to the left and making unit leak. Ordering new tub and pad office to reschedule ; ordrng 1 2hourjob (2 hour job) and 1 W10909756 (Tub) and 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 03/15/2022
Arrived on site to test unit for unit not heating. Test unit and heating element test good unit heating correctly. Advised customer to use rinse aid to help with drying cycle and also heating element turning white from calcium. Advised customer to run white vinegar through the unit to help with the calcium build up. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 03/15/2022
Arrived on site to test unit for unit not draining. Test unit and found drain motor over heating. Test unit and unit test good job complete.
We serviced a
KITCHENAID DOWNDRAFT
Model KXD4630YSS5
Near Austin, TX 78736
Leonardo
Job Details: 03/15/2022
Arrived on site to test unit for unit not going up or down. Customer got the unit to go up and down before we showed up but customer wanted me to check unit for unit hitting cooktop grates when going up. Secured unit by tightening the screws test unit and unit test good job complete.
We serviced a
LG WASHER
Model WM3500CW01
Near Spicewood, TX 78669
Brandon
Job Details: 03/15/2022
"Arrived on site to replace door bellow, after replacing, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78748
Kevin
Job Details: 03/15/2022
Arrived on site and inspected range and found oven lightbulb has shattered. Removed broken light bulb base from socket and tested it with another lightbulb provided by customer and it is working properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Buda, TX 78610
Kevin
Job Details: 03/15/2022
"Arrived on site and inspected refrigerator and found no ice production, attempted to cycle icemaker manually but motor will not run. Also found right side fresh food door gasket is not in the door channel properly. After correcting this door is closing properly. replacement Icemaker cycled immediately and filled with water. Recommended that homeowner discard first two batches of ice, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL
Near Lakeway, TX 78734
Leonardo
Job Details: 03/15/2022
Arrived on site to test unit for broken cooktop.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near New Braunfels, TX 78130
Andrey
Job Details: 03/15/2022
"Arrived on site to test unit for leak, customer stated that the only time it leaks is in a clean cycle when using afresh tablets, filled unit halfway did not detect any leaks, removed back panel and found a lot of sud Residue on washer floor and around tub vent, the Are producing excessive amount of suds and get pushed out from vent, advised to customer to use bleach instead and monitor unit if issue occurs again, at this time the unit is running as design with no leaks, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Manor, TX 78653
Joe Z
Job Details: 03/15/2022
Arrived onsite for unit not draining and leaking. Upon arrival found unit filled with water leaking out of door. Tested unit and found drain pump energizes but not pumping. Drained all water with vacuum. Removed drain pump and found debris lodged in propeller. Removed debris and test unit. Unit now drains correctly. Tested operation of unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Burnet, TX 78611
Cliff
Job Details: 03/15/2022
Arrived on site to diagnose a washer that is causing long dry times. Found issue is actually caused by clogged external venting for dryer. Washer is working properly at this time and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spicewood, TX 78669
Brandon
Job Details: 03/15/2022
"Arrived on site for customer complaint of door not closing properly, I found hinge receptacles damaged and hinges needed replacing. I replaced receptacles and hinges, unit tested good."
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Spicewood, TX 78669
Brandon
Job Details: 03/15/2022
"Arrived on site for customer complaint of burners not simmering, I adjusted all valves, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Seguin, TX 78155
Noah D
Job Details: 03/15/2022
"Arrived on site to inspect unit for not turning without a screeching noise. Upon inspection the unit working normally but the belt was causing rubbing on cam, removed belt and found the motor was resistant to move. Ordering motor and cam. Office to reschedule ; ordrng 1 W11026785 (MOTOR-DRVE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Seguin, TX 78155
Noah D
Job Details: 03/15/2022
Arrived on site to inspect unit for not allowing handle to sit right. Upon inspection found the units bottom set screw stripped and causing the issue. Tried to fix issue with no success. Office to reschedule ; ordrng 1 W10918272 (Right handle)
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Leander, TX 78641
Kimo
Job Details: 03/15/2022
Arrived onsite for range with hot surface light stuck on. Upon inspection I found burners all good and all switches good as well. I am ordering 1x control.office to reschedule.; ordrng 1 W11165552 (Control)