Near Austin, TX 78753
Scott
Job Details: 07/16/2020
REFRIGERATOR AMANA ART318FFDS06 "Arrived on site for iced up evap cover. Found no ice build up at time of service . Ran diagnostics, all checked normal . Rtv some gaps in liner . Ran harvest on IM , all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78758
Wesley
Job Details: 07/16/2020
RANGE KITCHENAID KGRS505XSS03 Arrived on site for upper bake not working. replace upper bake ignitor. Unit is now operating as designed. Advised customer on repair.
Near Round Rock, TX 78681
Kayman
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite for dishwasher not draining and showing a F9E1 error code for drain pump failure. Upon inspection I found the drain pump not functioning at all I dissembled the door to access the control. I found a wire with what looked like a small burn or discoloring I replaced the control and the unit makes a loud buzzing noise when trying to drain. I will need a drain pump and wire harness for repair. (W11344507) harness (W11412663) drain motor. Office to RS as these are exparts. ; ordrng 1 W11344507 (HARNESS) and 1 W11412663 (DRAIN MOTOR )
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
OVEN MAYTAG MGT8885XS01 Arrived onsite for range oven not igniting. Upon inspection I found the RF burner not lighting or lighting halfway. I found the burner head dirty and packed with a white powder maybe baking soda. I cleaned off the burner head but still won’t completely light. Will need a new burner head. I inspected the ignitors for both the upper and lower ovens. I found that the ignitors for both were not getting correct voltage indicating a issue with the control I am ordering a control the RF burner head and both ignitors for the repair as well as the orifice holder just Incase (WPW10406797) front right burner (W10861630) orifice holder (WP7432P143-60) bake Ignitor (WPW10324738) ignitor (W10878903) control. RS for mon 7/20; ordrng 1 W10861630 (holder-orf) and 1 W10878903 (cntrl-elec) and 1 WPW10406797 (burnr-head)
Near Leander, TX 78641
David S
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern. I used my Uv light and found dye from refrigerant on the evaporator. I gained access to the compressor and found it running. I hooked gauges up to the unit and was getting low side 15 inch vacuum and high side 130 psi. I powered the unit off and the pressures equalized at 30 psi. When I plugged the unit back in I monitored the gauges and low side hit 15 inches and high side hit 150 psi. The compressor pulled 8.5 amps at initial start up than went to .8 down to .3 amps. I found no evidence of a leak by the compressor or condenser. I called tech line and spoke to Kathy I got sr #7728325053. I explained the situation, techline said the evaporator needs to be replaced and there is possibly another restriction in the cap tube again, indicating there are contamination in the system. I am ordering a compressor W11125124
Near Austin, TX 78746
Leonardo
Job Details: 07/16/2020
RANGE JENN-AIR JES1750FS1 Arrived on site to replace convection fan. Tested unit no more noise. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 07/16/2020
DRYER WHIRLPOOL WED5100HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a tapping noise. Disassembled the unit and jumped the door switch and tested again. It appears that the rollers are warped or possibly has a flat surface on it. Removed and replaced the rollers and retested and the noise continued. Found the drum to be warped or poorly molded and bouncing on the rollers. I am ordering the drum and another repair kit, just in case and office to schedule return service due to OOS part. No lint observed during service.; ordrng 1 4392067 (dryer repair kit) and 1 W10545923 (drum)"
Near Paige, TX 78659
Andy
Job Details: 07/16/2020
WASHER MAYTAG MHW5630HC0 Arrived on site for washer some water in dispenser and not draining properly. Tested and inspected unit and found issues with drain pump. Removed failed part and replaced with new. Found the water in dispenser to be normal and instructed customer on this. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site to inspect refrigerator freezer iced up and refrigerator section not cooling. Upon further inspection, is3d they had unplugged the unit to allow it to defrost, but since they’ve plugged it back in, the unit continues to not cool. Customer advised that when they opened the unit freezer door, there was ice built up at the FC opening/door and on the back evap cover. Also found condensation at the top of the RC section. I removed the evap cover ad found no frost pattern, but the unit appeared to have just gone into defrost mode. I found condensation on the top of the RC section on the right side. I removed the back cover and tested amp draw to the compressor and got 1.02amps. Compressor was very hot as were both lines to the compressor. After approximately 20 mins, I checked the evaporator and still found no frost pattern (photos). Unit needs a sealed system repair. I am ordering the compressor, evaporator, access valve, dryer, CNOTE-2HR
Near Canyon Lake, TX 78133
Richard
Job Details: 07/16/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for the LF burner turning on by itself. During testing found that the LF switch was faulty. Replaced switch and burner tested good. Complete
Near Austin, TX 78737
Kevin
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site and replaced fresh food evaporator, requested that customer allow refrigerator 24 to 36 hours to cool completely. No water leaks from connections at time of service, job complete"
Near Kingsland, TX 78639
James
Job Details: 07/16/2020
MICROWAVE JENN-AIR JMW2430DS01 Arrived on site and tested operation. Found no response from ui and lights off in oven. Turned breaker off and removed unit to test voltages. Found proper voltage going to unit and all functions test good. When pushing unit back into cabinet I found unit lost power once pushed back in completely. Instructed customer of electrical issue in junction box and that a licensed electrician will need to make the repairs on the electrical side. Turned breaker off for safety. Job complete
Near Jonestown, TX 78645
Lou
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested the ice maker in diagnostics test #120 and it failed. I removed and replaced the IM and tested and it operated as designed. I tested the fill tube in test #97 and it failed. Tested the valve and it showed no voltage. Removed and replaced the valve and tested in test #96 and then #97 and the ice maker filled with water. No water leaks observed during service, job completed."
Near Austin, TX 78751
Wesley
Job Details: 07/16/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite and found fridge still freezing ff Evap drain pan and leaking into cabinet liner. Suspected frozen drain line. Returning with drip pan and drain extension. ; ordrng 1 W11084807 (extension) and 1 W11457241 (DRIP PAN)
Near Temple, TX 76502
Jonathan
Job Details: 07/16/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Arrived on site for refrigerator that is not dispensing water or ice. Inspected unit and work area. Tested unit and found unit initially making a buzz but stopping almost immediately. Removed water filter and shook it out placed it back in and water read through the filter for one second before shutting off again. I asked the customer if she had an extra filter.
Near Austin, TX 78746
Luis
Job Details: 07/16/2020
ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir with filter removed,diagnosed a defective water valve. Replaced water valve,ran diagnostics all test passed.
Near Georgetown, TX 78628
Al
Job Details: 07/16/2020
DRYER MAYTAG PYE2300AYW Arrived to install previously ordered parts.Removed and replaced the thermal kit.Reassembled and unit worked properly..Job complete
Near Hutto, TX 78634
Andy
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range broken hinge. Tested and inspected unit and found failed right side door hinge. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78702
Jacob
Job Details: 07/16/2020
DRYER ELECTROLUX EFDE317TIW1 Arrived onsite to replace parts ordered by previous tech. Upon taking apart the unit. Found that blower wheel was broken. Replaced wheel. Tested unit. No issues at this time. Job complete
Near Austin, TX 78758
David
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH31017HW3 "Arrived on site to diagnose microwave throwing F1E4 error. Called tech line and spoke to Dave, since tech sheet checks checked good, but unit is back feeding. Dave recommended replacing all interlocks and switches. Replaced upper and lower and retested. Unit still throwing error. Called tech line and spoke with Ed who said the issue is usually in the secondary interlock switch. Ed has me jump the switch. Unit ran with switch jumped, which seems to indicate the switch isn’t contacting or failing. Ordering another switch and also wiring* harness. SR7728315866. ; ordrng 1 W10269460 (switch) and 1 W11300385 (WIRING HARNESS)"
Near Austin, TX 78745
Kevin
Job Details: 07/16/2020
FREEZER WHIRLPOOL WZF34X20DW01
Near Georgetown, TX 78633
Al
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived to inspect gas range center burned not working.Removed and replaced the center knob and unit turned more than before, but didn’t ignite.Unit will need a manifold to complete repair.Advised customer I’d order the manifold and left the residence.
Near Leander, TX 78641
Lou
Job Details: 07/16/2020
DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site to inspect dishwasher not cleaning good. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed, but it felt like the element was not getting hot enough. It’s showing 7-9amps as designed. Looking at the element, there are two spots that look as if they’re about to burnt out and break and a few other spots where it’s beginning to rust/wear out. All other components are functioning properly. I am ordering the element and scheduled return service No water leaks observed during service.; ordrng 1 W10518394 (heater)"
Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for the microwave not working. During testing found that the vent fan does not work causing the microwave to overheat and shut down. Ordering parts and office to schedule.; ordrng 1 W10849846 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11252443 (motor-fan) and 1 W11459357 (HARNESS)
Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
OVEN KITCHENAID KODE300ESS04 Arrived onsite for the oven making a noise during baking. Took convection fan off and inspected it for any signs of rubbing marks. During inspection found that the fan blade did have some shining marks on the blades indicating that it was rubbing on the screws holding the fan motor. Replaced fan and motor and convection fan motor tested fine and no noise. Advised customer to monitor while baking . Complete
Near Georgetown, TX 78633
Al
Job Details: 07/16/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived to inspect dishwasher door gasket.Found the customer caught something on the door gasket causing it to hang off the top of the unit.I reinstalled it and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Hutto, TX 78634
Cliff
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost failure in RC evaporator due to communication issue with controls. Replaced user interface and main control and tested unit. Found all is functioning properly at this time. Homeowner will defrost unit for 24 hours to restore airflow and has signed defrost waiver.
Near Georgetown, TX 78626
Jonathan
Job Details: 07/16/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not advancing cycles. Performed diagnostics mode and checked fault codes. Found error F7-E5 shifter fault and F8-E1 long fill. Performed automatic test cycle and found cold water not activating. Tested in manual test mode and switch back and forth to heavy agitation and spin cycle. Found shifter responsive each time. Activated cold water inlet valve and found very little water entering unit. ; ordrng 1 W11127357 (INLET HOUSING )
Near Austin, TX 78757
Wesley
Job Details: 07/16/2020
REFRIGERATOR FRIGIDAIRE GLHS36EESB5 Arrived onsite and replaced gasket all checks good.
Near Belton, TX 76513
Tyler
Job Details: 07/16/2020
FREEZER WHIRLPOOL GB2FHDXWS06 On site for refrigerator leaking water out of freezer. Upon further inspection found that the freezer had a clogged defrost drain line. I was able to replace the drain line with an updated part
Near Georgetown, TX 78628
Jonathan
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site to,install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."
Near , TX 78738
Brandon
Job Details: 07/16/2020
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of fan speed error code, found fan would work on high speed but not low speed in diagnostic mode, ordering control and blower motor. ; ordrng 1 W11261167 (CONTROL BOARD)"
Near Georgetown, TX 78626
Cliff
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures or error code saved in unit. Advised homeowner about best cycles and options to run for best performance as well as necessity of using rinse agent for proper drying. No leaks were found at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WOC54EC0AS00 Arrived on site to replace inverter and magnetron and microwave control and fuse and interlock switches. Replaced all parts test unit and unit still giving error code. Called techline and they said waveguide must be damaged if we have replaced the parts and unit still not working. Sr#7728326439.
Near Austin, TX 78702
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Arrived on site for no ice. Icemaker not running through forced cycle diagnosed a defective icemaker,installed a new icemaker powered unit on icemaker ran through a cycle water filled icemaker unit working as designed.; used 1 W10882923 (ICEMAKER ) from stock"
Near Buda, TX 78610
Leonardo
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for proper ventilation. Found weak motor. Replaced motor. Tested unit unit performed good job complete.
Near Pflugerville, TX 78660
Scott
Job Details: 07/16/2020
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for condensation building up in dryer . Found outside warm air is mixing with cold ac air inside dryer . Talking to customer ,no drying issues . Moisture builds up even when dryer is not used , only started when temps outside starting to get hot . Advised customer to contact builder and see if exterior flap is stuck open . No lint build up at time of service. Job complete ."
Near Taylor, TX 76574
Andy
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KSSC48FTS02 "Arrived on site for refrigerator not cooling in FC and RC. Tested and inspected unit and found compressor pulling 1.6 amps, checked evaporator and found snow ball up top and not frost pattern elsewhere (See SD-QuickPic) S Ordering needed parts. SS repair. Office to schedule. 3 hour job. No water leaks present at time of service. .; ordrng 1 212643 (sealer-gum) and 1 876765 (mtg kit) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (3 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10143759 (dryer)"
Near Liberty Hill, TX 78642
Lou
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered part(s). Due to the water not dispensing, I removed and replaced the inlet valve at the back and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/16/2020
MICROWAVE BOSCH HMB5051/01 "Arrived onsite to test unit not starting. Microwave will need to be removed to complete repairs. Previous repair company stripped the screws. Customer requests research for stainless kit, 4 screws one on each corner.; ordrng 1 PARTRESEARCH (INSTALLATION KIT -STAINLESS, 4 SCREWS ONE ON EACH CORNER )"
Near Spicewood, TX 78669
Brandon
Job Details: 07/16/2020
REFRIGERATOR GE GTS22KSNBRSS "Arrived on site for customer complaint of unit using to much energy, called techline to report issue, using 2.150 kWh per day. Techline said the kWh usage is just an estimate, customers unit was half full if that of product, and a temperature probe running into freezer breaking gasket seal, 83 degrees ambient temperature, unit was cooling just fine,
Near New Braunfels, TX 78132
Noah D
Job Details: 07/16/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser filled with water indicating a leaking valve, ordering dispenser and valves to fix issues, instructed customer to keep bellow clean. Office to reschedule ; ordrng 1 W10918521 (DISPENSER ) and 1 W11036928 (VALVE) and 1 W11036930 (VALVE )"
Near Volente, TX 78641
David S
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived in site for oven combo smelling like burnt wiring. After speaking to the customer I found out the microwave has stopped heating. I inspected the unit and work area. I found no signs of burning or smoke damage by the wiring and controls I could see. I found the unit wired in, in a way that I can only pull the unit half way out. See so quick pic. With the microwave not heating I will need to replace the magnetron and the inverter board, but I cannot access those, with the unit only pulled half way out. The customer will have to have someone I wire the unit from the wall so it can be pulled out completely. I am ordering a inverter W10217711 to complete the repair. The office will schedule once the customer has the oven ready for us to pull all the way out.; ordrng 1 W10217711 (inverter)"
Near Buda, TX 78610
Jacob
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for unit not making ice. Looked at ice maker. Saw that ice maker had ice stuck in ice maker. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived onsite to test unit not making ice. Tested unit and found that ice-maker needs replacement. The prescreened ice maker was incorrect. Need to order correct ice maker for unit.; ordrng 1 W10882923 (icemaker)
Near Austin, TX 78746
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Arrived on site for no cool in fresh food. Found evaporator incased in ice,diagnosed a defective main control not sending unit into defrost. Defrosted evaporator,replaced main control,powered unit on checked air flow good.
Near Hewitt, TX 76643
Jonathan
Job Details: 07/16/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for refrigerator that’s not making ice or cooling. Inspected unit and work area. Customer advised that the unit was not making ice prior to it not cooling. Checked unit and found refrigerator sitting at 78°F. Removed back cover and took pressures. Found the low side sitting at -15 psi. The high side was sitting at 210 psi. This would indicate that there’s an issue with a restriction. Ordering sealed system parts including compressor, evaporator‘s, three-way valves, dryer, and coupler. Office will need to schedule return visit due to out of stock compressor. ; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 W11036448 (solenoid) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Round Rock, TX 78665
Kayman
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite for microwave with F1E4 error code. Upon inspection I found that the error code will flash when you try to use the microwave and will not do anything past that error. The error is for the MW relay. I replaced the control that houses that relay and still got the same error code. I inspected the door switches and found the lower switch had a burnt connector. I tested the switch and it is bad. I replaced the switch and the unit is now working and heating as designed. Job complete.
Near Waco, TX 76710
Jonathan
Job Details: 07/16/2020
OVEN MAYTAG MEW7630DS02 "Arrived on site for double wall oven that has a broken outer glass on the bottom door. Inspected unit and work area. Found outer glass broken but inner glass not broken. Replaced outer glass door and nameplate and tested unit. Unit is working as designed.
Near Georgetown, TX 78626
Jonathan
Job Details: 07/16/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher not operating. Performed diagnostics mode, found error F6-E4 float switch error.
Near Austin, TX 78739
Leonardo
Job Details: 07/16/2020
MICROWAVE KITCHENAID KMBS104ESS03 Arrived on site to test unit and buttons on left side not responding. Verified control panel and display board not operating correctly. Replaced display board and control panel. Tested unit unit worked good. Job complete.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 (JJ) Arrived on site for dishwasher top rack stopper broken. Inspected work area unit. Removed failed stopper and installed new. Performed diagnostics and no error codes. Spoke with customer about user guide. All tested good. No water leaks detected.
Near Georgetown, TX 78626
Tyler
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher not heating. I ran diagnostics as well as tested the continuity of the heater and thermostat. Both parts tested perfectly and during diagnostics the main control was sending a full 120volts to heater as needed. Upon further inspection I found a lot of left over soap in the pump assembly that was causing the unit not to fill with water properly which in turn caused the unit not to heat back of the lack of water which would trigger the heater to never kick on. I removed all soap and suds from unit and retested dishwasher. Heater and rest of unit working as designed. Call complete
Near Leander, TX 78641
Lou
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range panel dented. Upon further inspection, I inspected the control panel and it was good. Questioned customer of what was damaged and they advised the drawer panel. I found a small dent just under the handle to the right. Customer provided copy of closing documents to verify the cosmetic warranty. I am ordering the broiler drawer outer door panel and scheduled return service No gas leaks detected during service.; ordrng 1 W10482110 (panel-drwr)"
Near Pflugerville, TX 78660
Scott
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for toe kick falling off . Found left side not screwing in . Found screw clip on ground . Reinstalled clip and attached toe kick back on . No other issues ,no water leaks detected at time of service. Job complete ."
Near Seguin, TX 78155
Noah D
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect washer for not starting, upon inspection found the washer wired badly, rewired and checked voltages to all parts. No problems found. Rewired and tested. Complete"
Near Killeen, TX 76543
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area.
Near Round Rock, TX 78681
Cliff
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose a refrigerator that is making unusual noise. Found wiring for center mullion pinched preventing mullion from receiving power. Left side RC door will need to be replaced to complete repairs as wiring is molded into door. .; ordrng 1 W11254957 (LEFT DOOR SS)
Near Pflugerville, TX 78660
Scott
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for underneath light not shutting off . Found control would respond to touch command . Relay stuck on control .replaced control, light is responding and turning off . Job complete ."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite for MW door issue. There is a scratch on the handle. I went to replace the door and found that the door I had was black stainless and the unit is stainless steel so I will need to re order the correct door and return. (W11117588) door ; ordrng 1 W11117588 (door/mw)
Near Manor, TX 78653
Eman J.
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for previous diagnosed parts. Replaced cooling fan. Tested system. Noise isn’t present and everything else works as designed. Job complete.
Near Pflugerville, TX 78660
Scott
Job Details: 07/16/2020
VENTHOOD UNKNOWN WVW53UC6FS2 Arrived on site for right back corner hanging down . Found back trim piece wasn’t inserted properly in slot . Took trim out and reinstalled it properly . Job complete .
Near Austin, TX 78745
Luis
Job Details: 07/16/2020
FREEZER WHIRLPOOL WRT108FZDM07 "Arrived on site for middle divider extremely hot. Mullion divider extremely hot to the touch,removed compressor cover,found harness not connected to motor,installed harness correctly to condenser,condenser fan powered on."
Near Austin, TX 78749
Kevin
Job Details: 07/16/2020
WASHER WHIRLPOOL WDF550SAHS0 "Arrived on site and inspected dishwasher and found no function from user interface, found no power showing at control board and after correcting connections at terminal block and ensuring power cord is correct user interface is operating again. Started a normal cycle and it is progressing properly, no water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 07/16/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found no power at terminal block. Inspected breaker and found it is tripped. After resetting breaker ran dryer for several minutes and confirmed airflow is good. Dryer is now operating normally,
Near San Marcos, TX 78666
Robert
Job Details: 07/16/2020
REFRIGERATOR AMANA ASI2575GRB01 "Arrived onsite to test unit door not opening. Tested unit and found drawer glass insert offset from hinge. Adjusted glass and drawer, tested unit and unit drawer functions properly. No leaks detected at this time. Job complete."
Near Smithville, TX 78957
Scott
Job Details: 07/16/2020
REFRIGERATOR GE GNS23GSHBFSS "Arrived on site ,replaced main control . Heater and evap fan are working . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78738
Brandon
Job Details: 07/16/2020
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of unit not heating up, I did a factory reset and tested unit, oven heated up to 450 degrees with no issues, I tested blower fan motor on low and high speeds, unit tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/16/2020
COOKTOP KITCHENAID KCES550HBL00 Arrived on site for burner sitting correct under glass. Performed diagnostics and disassembled unit and found burner not clipped in correctly. Corrected burner and assembled unit. Powered unit on and tested operation of all burners. All tested good.
Near Austin, TX 78753
Eman J.
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG505M0BS Arrive domsite for previous diagnosed parts. Replaced evening feet. Tested system. Everything works as designed. Job complete.
Near New Braunfels, TX 78130
Richard
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for the refrigerator doors not sealing. During inspection found no issues with the door gaskets on the freezer door and refrigerator door. Both are sealing properly and there are no signs of frost build in either compartment. All functions tested good and refrigerator is cooling properly. Complete.
Near Georgetown, TX 78628
Lou
Job Details: 07/16/2020
REFRIGERATOR GE PFSS9PKYASS Arrived to install previously diagnosed and ordered part. Removed and replaced the ice dispenser door assembly. Tested unit and it operated as designed with no water leaks observed during service. Job completed
Near Austin, TX 78754
Scott
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for fridge not dispensing . Found dispenser motor very weak . If ice bucket was present with ice , dispenser would just click once . Replaced motor . Unit is now dispensing . No water leaks detected at time of service. Job complete ."
Near Salado, TX 76571
Tyler
Job Details: 07/16/2020
RANGE JENN-AIR JES9800BAS Arrived on site for range that would not turn on properly before the oven. Upon further inspection I found that parts of the user interface control we’re not responding whenever they were being touched the control panel was not in child safety lock mode or anything like that. Certain parts of the user interface are just starting to short out and not responding when the buns are being pushed therefore the oven will not function as such because you cannot set any features on the control panel. We will need to order the new user interface panel control in a stainless steel color. . ; ordrng 1 WPW10206087 (panl-cntrl)
Near Round Rock, TX 78665
Kayman
Job Details: 07/16/2020
VENTHOOD KITCHENAID KVUB606DSS3 Arrived onsite for vent hood lights not working. Upon inspection I found a loose plastic wire connection that wasn’t seating correctly to make the connection for the lights to turn on. I manipulated the connectors so they seat better and taped them together so the plastic doesn’t move around. Unit is working as designed. Job complete.
Near Georgetown, TX 78633
Al
Job Details: 07/16/2020
OVEN WHIRLPOOL WFG320M0BB0 Arrived to install previously ordered failed parts.Removed and replaced the gasket and bake igniter.Reassembled and unit tested as designed..Tenant satisfied with repair.
Near Cedar Park, TX 78613
David
Job Details: 07/13/2020
DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site to diagnose disposal that was not draining. Performed diagnostic and found chopper blade locked up with food obstructing the drain. Was able to free and adjust chopper blades to free spin again. Unit is now draining properly. All is working as designed. Call complete.
Near Georgetown, TX 78628
Tyler
Job Details: 07/13/2020
UNKNOWN UNKNOWN NAGJFDHJ/
Near Temple, TX 76502
Jonathan
Job Details: 07/13/2020
REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Arrived on site for refrigerator that wasn’t cooling properly and the edges of the liner were really hot. Inspected unit and work area. Found condenser fan not running. Replace condenser fan motor and tested unit. Condenser fan kicked on and started running the compressor would not. Advise customer that the compressor and refrigerant was too hot and under too much pressure to start up right away. Advised her to keep unit unplugged for 12 hours to allow that refrigerant to cool down and decrease in pressure. Unit should be working as designed wants temperatures cool down. Call complete.
Near Manor, TX 78653
Eman J.
Job Details: 07/13/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for previous diagnosed parts. Installed parts. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78728
Wesley
Job Details: 07/13/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for toe plate unsecured on dishwasher in home about to close. Builder advised official tabs missing. Secured toeplate. All checks good. Unit is now operating as designed. Advised builder.
Near Leander, TX 78641
Lou
Job Details: 07/13/2020
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site to inspect washer with no water coming in. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1. Cleared the code and continued with testing. I found that the cold water valve is bad as no water was coming in. Hot water is dispensing as designed. I removed and replaced the valve and found the cold water valve clogged with debris. Calibrated the unit and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details: 07/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site and replaced all bumpers on refrigerator so they all match white on white. Job complete
Near Lockhart, TX 78644
Richard
Job Details: 07/13/2020
WASHER MAYTAG MVWB835DW3 "Arrived onsite for the washer not working properly. Ran diagnostics and found that the washer will not go into a spin cycle or agitate. Console was also not responding correctly as well. Looked under washer and found that the stator and rotor were covered in oil from the gear case leaking. Console ,main control, clutch, gear case will need to be replaced.
Near Kingsbury, TX 78638
Richard
Job Details: 07/13/2020
WASHER MAYTAG MVWC565FW0 "Arrived onsite for the washer not spinning. During testing found that the agitator was the only thing spinning replaced GEARCASE, cam, belt, control. Did not resolve issue. Did some further testing and found that the spin basket is very wobbling. Took spin basket out and tried to reset and basket is still wobbly. Will need to replace spin basket. Ordering parts and office to schedule ; ordrng 1 W10752719 (basket) and 1 W11385424 (LOCK RING )"
Near New Braunfels, TX 78130
Noah D
Job Details: 07/13/2020
RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site to inspect oven for not heating, upon inspection found the oven not heating whatsoever, checked all elements, no problems found with elements, will need to order control. ; ordrng 1 W10887899 (CONTROL )"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/13/2020
REFRIGERATOR GE GSS25WGTABB Arrived to install defrost heater and thermostat. No leaks detected.
Near Buda, TX 78610
Kevin
Job Details: 07/13/2020
REFRIGERATOR WHIRLPOOL KSCS25INSS02 "Arrived on site and found icemaker will not cycle, after replacing icemaker it filled with water and cycled immediately. Also replaced shaft adjusted on previous visit to ensure it will continue to work properly. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Noah D
Job Details: 07/13/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to inspect dishwasher for not opening dispenser, checked dispenser and found it damaged, replaced dispenser and retested, no problems found. Complete"
Near Temple, TX 76502
Jonathan
Job Details: 07/13/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 on site for refrigerator that won’t turn on in the refrigerator or freezer section. Inspected unit and work area. Found upper lights dim and freezer light out. Replaced freezer light with truck stock light and tested unit. All lights came on and are working as designed.
Near Austin, TX 78730
Wesley
Job Details: 07/13/2020
REFRIGERATOR JENN-AIR JS48SEDUDW15 Arrived onsite and found split in hose from valve to filter housing. Corrected with sealant. Advised customer that if slow leak is ongoing we will return and replace hose.
Near Bee Cave, TX 78738
Brandon
Job Details: 07/13/2020
REFRIGERATOR KITCHENAID KSSC48QVS10 "Arrived on site for customer complaint of high temp error code every once and a while, found return air duct was partially blocked with ice, I used steamer to melt ice and unit tested good. Customer had an extreme amount of product in both sections pushed up against the back wall, I instructed customer to leave gaps between back of shelving and back wall. Unit tested good."
Near Austin, TX 78753
Scott
Job Details: 07/13/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to replaced broiler door panel ,and clean glass from previous repair . Apon arrival customer complained about hinges being scratched up and left trim on door being scratched . Ordering hinges and left trim . Will clean glass and panel on return to replace trim and hinges . No gas leaks detected at time of service . Please call to set return .; ordrng 1 W11209792 (trim-door) and 2 W11240518 (hinge-door)s"
Near Round Rock, TX 78664
David S
Job Details: 07/13/2020
WASHER WHIRLPOOL WTW7300XW2 "Arrived on site for washer not advancing through the cycle. I entered diagnostics mode and found lid lock fault codes. I entered manual test mode and found the lid lock intermittently responding to commands. I gained access to the control and found the control is intermittently sending signal to the lid lock. I unplugged the unit to power cycle it. I tested the lid lock again and it worked a couple of times and than started to fail again, indicating the control is failing. The main control W10372181 will need to be replaced to complete the repair.ob complete. No water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 07/13/2020
DRYER WHIRLPOOL WED8620HC1 "Arrived on site to inspect dryer console not working. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the console and it failed; not all of the buttons were responding. I tested ohms to the harness and it was good. I am ordering the console in chrome shadow and the main control-just in case. No lint observed during service, office to schedule return service due to OOS parts.; ordrng 1 W11367342 (CONSOLE CHROME SHADOW) and 1 W11387574 (CONTROL)"
Near Buda, TX 78610
Kevin
Job Details: 07/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and found freezer is -10 degrees, fresh food is 65 degrees, spoke with tech line and they asked whether power was cycled on the refrigerator when the thermistor was replaced on previous visit. If not they requested that the refrigerator be left off for one minute to reset control board. Also found damper had frost buildup around the edges and replaced damper control, customer will monitor refrigerator for correct operation, job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not dissolving pods. Upon putting unit into diagnostics I found that no water was entering the unit. I went to the valve under the sink and the hot water valve was turned off. I turned on the valve and retested. The unit is working as designed and no leaks detected during time of service. The resident is on a water softener so I explained to them the importance of liquid detergent and rinse aid when on a softener. Job complete.
Near Austin, TX 78737
Leonardo
Job Details: 07/13/2020
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to test unit for unit not getting to temp and unit making loud noise. Found cooling fan making extremely loud noise. Ordering new cooling fan W11245567 . ; ordrng 1 W11245567 (COOLING FAN )
Near Belton, TX 76513
Tyler
Job Details: 07/13/2020
WASHER GE GTW460ASJ8WW "Arrived on site for washer not spinning and ui display flashing. Upon further inspection, found that the main control (which houses the display led’s) and other selection switch’s were flashing randomly when trying to interact with machine. On all prior diagnostic/repair visits the machine at no point leaked or showed any signs of leaking any fluids. During this trip I inspected the gear case, motor, and other related hardware and found that the gear casing is leaking lubricant slowly but steadily when used. Customers stated it is now making a whining noise more prominently the closer it gets to the rinse and finale spin cycles. There is an internal short some where in the wiring of the unit that is the likely to be why the main control has now defected once again. This would also lead to improper electric transference between main control and gear case hardware causing it to over work itself and then leading to it overheating and leaking.
Near Bastrop, TX 78602
Eman J.
Job Details: 07/13/2020
DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived onsite for dishwasher not washing. Tested system. Got error code 4,3 before diagnostics begin. Cleared error code. Diagnostics began and pump and motor is washing as it should. Started system out of diagnostics. Everything works as designed. Job complete. No water leaks at time of service"