We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Johnson City, TX 78636
Brandon
Job Details: 07/28/2021
"Arrived on site to replace damaged parts, after replacing, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Austin, TX 78741
Leonardo
Job Details: 07/28/2021
Arrived on site to test unit for sparking. Test unit and found bad diode. Replaced diode test unit and unit test good job complete.
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS1
Near Round Rock, TX 78665
Tommy
Job Details: 07/28/2021
Arrived onsite for unit making rattling upon arrival found unit fan blade rattling. After testing clip and trying to tighten found fan blade was damaged. Replaced and tested noise went away as a result. Called techline and spoke with Rich SR 7731364464. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near McGregor, TX 76657
Tyler
Job Details: 07/28/2021
F8e1 arrived on site for washer not cycling properly. Upon arrival I entered diagnostics and found an F8e1 error code. Upon further inspection I found outlet valve was ohming at 1.8 kohms instead of the 890-1.3k needed further proper functions. I inspected rest of 7 it but found no further issues. I replaced the inlet valve reassembled and tested unit. Found washer functas designed call complete
We serviced a
WHIRLPOOL DRYER
Model WGD7500GC0
Near Austin, TX 78749
Kevin
Job Details: 07/28/2021
"RAC 1year extra, homeowner that vent to the exterior of the home be cleaned by a service before dryer is used again, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Waco, TX 76633
Jonathan M
Job Details: 07/28/2021
Arrived on site for a cooktop that has a crack in it. Inspected unit and work area. Confirmed customers complaint and the customer advised that the unit had a crack in it for a little while and the crack seem to be getting bigger. Found a small little chip on the left hand front side and a crack going across the front about 4 inches.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/28/2021
Arrived on site to replace previously ordered parts for ice machine. Replaced pump and control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78705
Leonardo
Job Details: 07/28/2021
Arrived on site to test unit for unit not draining. Test unit and found drain motor not turning. Removed drain motor didnt find anything stuck. Replaced drain pump test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Georgetown, TX 78626
Tommy
Job Details: 07/28/2021
Arrived onsite for unit UI being stuck. Upon arrival found unit not responding to touch. Reset at breaker for 5 minutes and unit is now operating as designed. Spoke with customer on how to preform hard reset on unit when UI keys get stuck. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Jonathan S
Job Details: 07/28/2021
"Arrived on site for dishwasher top rack falling out of track and rust developing on top rack. Inspected unit and work area. Found minor rust stains on rack. Found right track stopper broken. Removed both left and right stoppers, installed new. Tested rack operation. Recommend to run a cleaner through unit to remove rust stain. Spoke with customer on user care guide and soap usage with water softener. No water leaks detected during service. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Mustang Ridge, TX 78610
Jacob
Job Details: 07/28/2021
Arrived onsite to replace freezer door. Replaced FR door. No issues at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Georgetown, TX 78633
Lou
Job Details: 07/28/2021
"Arrived on site to install previously diagnosed and ordered part. Upon arrival, found unit sitting in the living room not attached to a water source. Per previous techs diagnosis, I removed and replaced the capacitor and tested unit without water. Unit is operating as designed. Left unit sitting where I found it with no water source connected. No water leaks observed during service, job completed"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Austin, TX 78725
Scott
Job Details: 07/28/2021
Arrived on site for washer not finishing cycle . Ran diagnostics and rear of tub making rubbing noise . When turning tub bye hand can feel rubbing . Ordering two man and new tub . No water leaks detected at time of service. Call to set return . ; ordrng 1 2man and 1 W11287257 (Tub)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/28/2021
"Arrived on site for oven trim damaged. Inspected unit and work area. Found scratches on trim. Contacted claims department to verify coverage and found is covered. Remove door to gain access to trim, installed new trim and reinstalled door. Tested door operation. Spoke with customer on user care guide. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Leander, TX 78641
Jonathan S
Job Details: 07/28/2021
"Arrived on site for refrigerator that is located in garage RC door gasket not staying in place. Inspected unit and work area. Found inner door panel warped and not allowing gasket to stay in place. Removed RC door and installed new. Tested door operation and inspected door seal. All tested good, no water leaks detected during service. Address room operating temperatures with customer (page 4 in user care guide)."
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Austin, TX 78703
Kevin
Job Details: 07/28/2021
"Arrived on site and inspected dryer and found one leg is showing 5 V and the other is showing 240 V. An electrician will be needed to correct the issue,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Niederwald, TX 78640
Robert
Job Details: 07/28/2021
Arrived on job for complaints of not shutting off. Customer had breaker off. Turning on breaker the oven started heating so we shut breaker off again. Ran code and got code for failed control. When control comes in will replace. ; saved tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Granite Shoals, TX 78654
Cliff
Job Details: 07/28/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BB2
Near New Braunfels, TX 78132
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for not heating, customer stated it did heat but the light was out, checked filament and found a burnt bulb, instructed customer to replaced with proper bulb. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Seguin, TX 78155
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for not cooling at all, upon inspection found the unit was not turning compressor on at all, tested with other control and no change, tightened all connections to compressor and it started. Cooling started up . Complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near New Braunfels, TX 78130
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit was screeching due to a bad gearcase, ordering gearcase and ruined cover. Office to reschedule ; ordrng 1 W10870912 (Gearcase) and 1 W11087188 (Cover)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/28/2021
Arrived on site to diagnose an ice machine that is not producing. Found failed watervalve and external drain pump. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EWH5
Near Round Rock, TX 78665
Wesley
Job Details: 07/28/2021
Arrived onsite and replaced interlocks. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWC200XW3
Near Austin, TX 78735
Kevin
Job Details: 07/28/2021
"Arrived on site and inspected washer and found saved error codes for Motor fault, motor unable to reach target rpm, inspected and Gearcase assembly found it is beginning to leak oil. Gearcase would need to be replaced.
We serviced a
WHIRLPOOL DRYER
Model WTW5000DW2
Near Killeen, TX 76542
Al
Job Details: 07/28/2021
"Arrived on site for a 2/2 add on call. Found the squeaking in the dryer was coming from a partiality torn belt, roller was seized and the pulley was failing. Advised the customer I didnt have the needed repair kit to correct the issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/28/2021
"Arrived onsite and found unit had an f2e1 error code, and would repeatedly run a cycle unattended. Reset unit. Tested properly in diagnostics. Advised customer on design. All else checks good. In event of repeat failure. Order control and console together."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Cedar Park, TX 78613
David S
Job Details: 07/28/2021
Arrived on site for fridge leaking water. I inspected the unit and work area. I found water leaking into the fresh food section. I gained access to the evaporator and found the drip pan cover in ice. I cleared the ice and tested the defrost heaters. Both came on. I tested the thermistor and it is working. Customer stated the unit had lost power while they were gone and just plugged I it back in. The drip pan is now draining properly. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Kyle, TX 78640
Robert
Job Details: 07/28/2021
Arrived on job for complaints of gasket damage. Confirmed gasket damage. After replacement heated up gaskets to form properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78744
Jacob
Job Details: 07/28/2021
"Arrived onsite for unit not making ice. Looked at the unit at the bottom of the door for any cut wires, and didn?t find any cut wires. Looked in the ice maker and found. That the red wire some how got pulled apart. Need to order a new door. Ordered part. Office to reschedule ; ordrng 1 W11026425 (FR dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrew
Job Details: 07/28/2021
"Arrived on site to replace previously diagnosed broken lid. Replaced lid, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/28/2021
Arrived onsite and found valve staying open after the completion of a steam cycle. Ordering valve to repair. Office to reschedule.; ordrng 1 W11213863 (Valve hose assembly)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78744
Jacob
Job Details: 07/28/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, TX 78641
Jonathan S
Job Details: 07/28/2021
Arrived on site for microwave venthood light not turning off. Inspected unit and work area. Tested light operation and found no response from control. Found key responsive and show light settings. Found main control failed. Found reflector damage from light continues to stay on. Found no ETA available on control. Office to schedule return when ETA is available. Informed customer part was on back order and could possibly take up to 8 weeks to receive part.; ordrng 1 W10240330 (REFLECTOR ) and 1 W10892389 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78750
David S
Job Details: 07/28/2021
"arrived on site for condensation build up on the freezer gasket and mullion. I gained access to the condenser fan and unplugged it. After ten minuets I could feel one side of the mullion was hot and the other side was not.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for not agitating, upon inspection found the unit with a bad actuator. Ordering correct actuator. Office to reschedule ; ordrng 1 W10815026 (actuator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Austin, TX 78750
Luis
Job Details: 07/28/2021
Arrived on site for no lights and no ice. Diagnosed defective led control and broken wires at door hinge unit will need freezer and fresh food leds and freezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Kyle, TX 78640
Robert
Job Details: 07/28/2021
Arrived on job for complaints of door hard to open. Customer said the light in freezer not working now. Replaced the rails for door issue and order switch and module for light issue. Called tech line 7731365823.; ordrng 1 W11396033 (SWITCH ) and 1 W11520324 (MODULE )
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Austin, TX 78747
Leonardo
Job Details: 07/28/2021
Arrived on site to test unit for damaged range. Found damaged cooktop and panel. Ordering new panel office to reschedule. ; ordrng 1 W11175518 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Round Rock, TX 78681
Tommy
Job Details: 07/28/2021
"Arrived onsite for refrigerator freezing on fc evap, upon arrival found unit would not defrost during tests. Ordering unit UI, HV, wiring harness and unit ice maker for previous ice issue. Office to reschedule upon receiving.; ordrng 1 W10848301 (UI) and 1 W10843055 (Control) and 1 W11032800 (Motor and wiring harness)"
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Leander, TX 78641
Kayman
Job Details: 07/28/2021
Arrived onsite for microwave sparking after wave guide cover replacement. Upon inspection I found where the magnetron stem comes into the wave guide is damaged and has small etches in the frame around the stem.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 07/28/2021
Arrived on site to test unit for oven not working and both right burner not working. Will order new infinite switch for front and rear burner and ordering both burners. ; ordrng 1 W11171119 (RR burner) and 1 W11047722 (Rf burner) and 1 WP3149404 (Rr infinite) and 1 WP3149400 (Rf switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78628
Kayman
Job Details: 07/28/2021
Arrived onsite to install previously diagnosed parts. Upon arrival the customer stated they replaced the filter and all functions restored. Shortly after I walked in the house power went out so I was not able to test anything. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Volente, TX 78641
Kayman
Job Details: 07/28/2021
Arrived onsite for refrigerator no power. Upon arrival I confirmed the complaint. I accessed the top panel and found the on/off switch half way flipped towards off.. I reset the switch and the unit restored power. I monitored amp draw of the compressor and it got up to 2.9. I advised the customer to monitor the unit over the next 24 hours to ensure it restores to proper temps. The unit is working as designed at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 07/28/2021
Arrived onsite for wall oven with control panel doing weird things like cycling without touch. Upon inspection I found no stored error codes. The customer stated the issue went away after doing a power cycle. I tested preheat and the unit heated as designed. I advised on the importance of getting the unit connected to WiFi. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78735
Leonardo
Job Details: 07/28/2021
Arrived on site to test unit for burners not igniting. Test unit and found bad module. Replaced module test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MHW7000XG2
Near Austin, TX 78701
Kevin
Job Details: 07/28/2021
"Arrived on site and inspected washer and found saved error code F6E1, attempted to run diagnostic cycle and drum is not turning. after replacement began a normal cycle and washer is progressing through load properly and motor is running again, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Pflugerville, TX 78660
Wesley
Job Details: 07/28/2021
Arrived onsite and found unit filter head pins worn down and not allowing good flow. Replaced filter head. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Meridian, TX 76665
Jonathan M
Job Details: 07/28/2021
"Arrived on site for a dishwasher that?s not filling with water. Inspected unit and work area. When the unit through diagnostics and found no stored error codes. Tested voltage going to the valve and found proper voltage but the valve not drip pulling in water. Remove the valve and found sand and debris inside of the filter of the valve. Replaced water valve and tested the unit. The unit began working as designed.Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78744
Jacob
Job Details: 07/28/2021
Arrived onsite for unit not making ice. Looked at the unit and found that the ice maker is working but saw that the fill tube was blocked with ice. Removed ice. Let tenant know to allow the unit some time to make ice. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Killeen, TX 76543
Al
Job Details: 07/28/2021
Arrived on site and inspected French door refrigerator with moisture leaking onto the freezer door gasket. Checked all gaskets and found all were operating as designed. After a closer look I discovered and photographed an air gap between the refrigerator and freezer compartment that simply needs to be sealed with silicone. Ordering silicone #8201711 to complete the repair. Office to schedule return services. Needs more work ; ordrng 1 8201711 (Clear Silicone)
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Belton, TX 76513
Tyler
Job Details: 07/28/2021
"Arrived on site for washer needing previously diagnosed gearcase, slider, etc. upon arrival I verified gearcase failure and during disassembly I found magnet strip from slider assembly loose from slider wheel. After installing needed parts I reassembled and tested washer. Found ui and ACU operating as designed. Found intels valve and pressure regulation functioning. Unit no longer makes abnormal noises during agitation. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI01TJWH1
Near Copperas Cove, TX 76522
Al
Job Details: 07/28/2021
"Arrived on site for a dishwasher not accepting selections. Attempted to get the unit to malfunction, but found ALL functions of the unit tested properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Temple, TX 76502
Tyler
Job Details: 07/28/2021
Arrived on site for microwave not functioning correctly. Upon arrival customer stated unit never stopped heating but if run for over two minutes the heating would quit and microwave would feel hot to the touch all over. Upon further inspection I found unit heating on a minute test fine. I uninstalled microwave and found the installers had IMproperly mounted and damaged the vent cover between microwave and flooring of upper cabinet the microwave mounted to. The damage had impressed upon the exhaust fan not allowing it to vent correctly and causing to much heat build up in unit over all. I was able to readjust and properly mount covering and I find fan motor to prevent any further problems. After running two different 10 minutes ice bowl heating tests I found unit is no longer failing prematurely and isnt over heating. Showed customer results and she is pleased with functionality. Call complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Waco, TX 76707
Jonathan M
Job Details: 07/28/2021
Arrived on site for a dryer that has no heat. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested all heating components and found all working as designed. Tested voltage going across the heater and found intermittent voltage. Tested voltage going from the connector side at the heater coming from the centrifugal switch and found the varying voltage. ; ordrng 1 279827 (motor!dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near McGregor, TX 76657
Tyler
Job Details: 07/28/2021
Arrived on site for washer not agitating correctly or clean in the clothes. Upon arrival any diagnostics and found an F7E6 error indicating a motor fault circuit issue. Upon further inspection of the unit found that the actuator had come loose and popped out of place it was never mounted properly I ended up re-mounting and re-positioning the actuator and then reassembled and tested the unit and verified the actuator is no longer shifting out of place informed customer findings and found unit is now fully functioning as designed with no leaks during repairs call complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Florence, TX 76527
Lou
Job Details: 07/28/2021
"Arrived on site to inspect washer with coating peeling off. Upon further inspection, I found the basket with a large 3 inch by 2 inch rust spot on the inside (photos). I advised the customer that I would order another basket and the office will schedule return service due to the availability of the part. I am ordering the basket and drive hub and office to schedule return service. Unable to to test the unit due to the city had the water turned off due to replacing a water meter. No water leaks observed during service.; ordrng 1 W10554251 (Basket) and 1 WP389140 (Drive hub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for broken plastic parts, upon inspection found the track stop missing and dispenser broken, replaced both and tested heat. No problems found. Spoke with techline Sr # 7731359391 Chris and was told unit is working to spec. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Seguin, TX 78155
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for to allowing water to be dispensed. Upon inspection found the unit had a clogged filter, removed filter and all functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78757
Matthew
Job Details: 07/28/2021
Arrived onsite for failing freezer handle. Upon inspection found handle failed. Replaced handle and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS0
Near Austin, TX 78753
Scott
Job Details: 07/28/2021
Arrived on site for erratic heating when youre using the oven. Found igniter was failing . Replaced igniter . Ran preheat all checked normal. Let it cycle a few times . Consistent on igniting . No gas leaks detected at time of service.
We serviced a
MAYTAG DRYER
Model MGD8630HW2
Near Austin, TX 78731
Matthew
Job Details: 07/28/2021
"Arrived onsite to replace previously diagnosed parts. Replaced motor, wheel and use sound pads for metal on metal potential. Tested unit and unit is functioning properly. Customer approved. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Leander, TX 78641
Kayman
Job Details: 07/28/2021
Arrived onsite for dishwasher with broken racks wheels. Upon arrival I confirmed the complaint that both adjusters have broken wheels. The customer agreed so I replaced the adjusters
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78739
Leonardo
Job Details: 07/28/2021
Arrived on site to test unit for f8e4. Found broken float no water in float. Replaced float test unit and unit test good job complete; ordrng 1 W11416460 (Vent) and 1 W11407411 (Inlet water)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Kayman
Job Details: 07/28/2021
Arrived onsite to install previously diagnosed parts. I installed the console and tested unit. The unit is working as designed and no gas leaks were detected during time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Leander, TX 78641
Jonathan S
Job Details: 07/28/2021
Arrived on site for dishwasher intermittently filling with water. Inspected unit and work area. Found dishwasher sharing drain with reverse osmosis (see SD-pic). Performed diagnostics mode and found fault code F6-E4 float switch. Found error caused by reverse osmosis sharing drain with dishwasher. Found all components operating as designed. No water leaks detected during service. Spoke with customer on user care guide and soap usage with a home water softener.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Andice, TX 78628
Lou
Job Details: 07/28/2021
"Arrived on site to inspect microwave door not closing properly. Upon further inspection, I found the left side of the door not engaging the door switch and the microwave not turning on. I found the inner door panel warped and the left hinge screw stripped. I removed and replaced the left hinge and inner door panel and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516AS0
Near Austin, TX 78738
James
Job Details: 07/28/2021
Performed streem. Found unit is a Non serviceable unit. Interiror liner peeling and metal is rusting.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near New Braunfels, TX 78132
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for spinning wildly and making noise, upon inspection found the unit with 2 overload codes, instructed customer on use and moved drain hose. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS
Near Leander, TX 78645
Justin
Job Details: 07/28/2021
"Arrived on site for a cooktop that popped when using the front left burner. I tested the unit and found irregular flames on the front left and right burners. Upon further inspection I found the propane conversion done incorrectly on them. The larger orifice needs to be on the main or center hole on the burner, and the smaller orifice needs to be on the simmer or on the side hole of the burner. They were swapped. I also found the incorrect orifice sizes. The main burner needs a 0.99mm orifice and the simmer needs a 0.5mm orifice. I advised the customer on my findings and informed them they needed a licensed plumber to do the conversion. Other than this the unit was working as designed.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS4
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/28/2021
Arrived on site to install previous diagnosed parts. Removed failed control and attempted to install new. Found no connection for humidity sensor on new control (see SD-pic). Verified part number through service matters. Will need to reorder part and inspected for correct connectors. Office to schedule when part has been verified as correct part. ; ordrng 1 W10849846 (CONTROL/ PLEASE VERIFI PART USING SD PIC )
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB0
Near Georgetown, TX 78626
Tommy
Job Details: 07/28/2021
"Arrived onsite for range not operating, upon arrival found unit was operating as designed fell on service pointer W11354284B. Spoke with customer on it. Job Completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
David S
Job Details: 07/28/2021
Arrived on site for oven combo not having any sound. I inspected The unit and work area. I found fault code f1e1 internal oven acu error. I replaced the control. And tested the 7nit. All functions on the unit are working and it is now making a noise on button presses and when the microwave is finished. Job complete.; ordrng 1 W11297728 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 07/28/2021
"Arrived onsite for range not igniting, upon arrival found unit was being grounded by pan in bottom drawer remove pan and tested unit. Unit is now operating as designed. Showed and spoke with customer about issue. Job Completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Braunfels, TX 78130
Noah D
Job Details: 07/28/2021
"Arrived on site to inspect unit for not heating and making sparks, upon inspection found the units diode burnt and causing issues. Replaced diode and tested. No problems found. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near San Marcos, TX 78666
Andrew
Job Details: 07/28/2021
"Arrived on site to replace previously diagnosed heater. Verified heater was needed. Replaced, tested unit and heater is now engaging as designed. Also found no high drain loop installed. Advised customer to purchase drain extension as drain hose is too short to install high drain loop. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78741
Kevin
Job Details: 07/28/2021
Arrived on site and inspected refrigerator and found water droplets on the bottom of damper housing. Took pictures. Spoke with techline and they said condensation here is normal in a warm/humid environment. No further repair is needed and refrigerator is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Austin, TX 78749
Kevin
Job Details: 07/28/2021
Arrived on site Customer wants hinges moved to the left hand side of the dryer. Disassembled drawer and moved hinges and it is now opening from the left-hand
We serviced a
ADMIRAL WASHER
Model AAV7000AWW
Near Austin, TX 78745
Robert
Job Details: 07/28/2021
"Arrived on job for complaints of washer not working. Found the transmission, brake rotor and spring will all need to be replaced. The pulley spinning freely brake rotor not locking in place and the basket not spinning and agitator not moving either.; ordrng 1 21002010 (brake rotor) and 1 35-6615 (ht trans s) and 1 WP21001910 (spring- br)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Austin, TX 78729
Matthew
Job Details: 07/28/2021
Arrived onsite for washer making rattling noise in spin cycle. Put unit in diagnostics and found no stored error codes. Ran individual spin test and could not duplicate the issue. Customer states it?s intermittent and doesn?t happen all of the time. Called tech line for assistance. Cathy recommend running a load in drain and spin. Still could not duplicate issue. Tech recommended that if unit is vibrating or shaking could be Inner basket and suspension.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Round Rock, TX 78665
David S
Job Details: 07/28/2021
"Arrived on site for fridge not making ice. I inspected the unit and work area. I put the unit into diagnostics and found no error codes in test 56. I put the unit through a harvest test 57 and it passed. I found the unit set to -5 in the freezer and 35 in the fresh food section. I did a temp test on the freezer and found it at 13 degrees. I found the fresh food section at 45 degrees. I did a amp check on the compressor and found it at 1.3 amps.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78664
Wesley
Job Details: 07/28/2021
Arrived onsite and found customer not using rinseaid or any other cycles other than 1 hour. Advised customer that optimal wash and dry cycles are the longer cycles with the hi heat and dry cycles selected. All else checks good. Advised customer on use and care.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Cedar Park, TX 78613
David S
Job Details: 07/28/2021
Arrived on site for frost build up on the frost does of the freezer door. I inspected the unit and work area. I placed a light inside the fridge and found it coming out the top right corner of the gasket. I reshaped the gasket and found it still there. I inspected the gasket and door liner. I found the door liner separating from the outer door. I placed some foil tape behind the gasket to hold it in place and seal against the fridge. I am ordering the freezer door to complete the repair.; ordrng 1 LW10341279 (Freezer door)
We serviced a
GE WASHER
Model QTWN2800D1WW
Near Austin, TX 78758
David S
Job Details: 07/27/2021
Added on in home. The washer is tearing up the comforter. I inspected the unit and work area. I found not damage or sharp points on the wash basket. I pulled the agitator and found no rough or sharp spots underneath. I found the agitator fins are very flexible and catch when you run something underneath them. I suspect the comforter was caught on those fins when it tore. The unit is working as designed.
We serviced a
LG DRYER
Model DLE4970W
Near Georgetown, TX 78633
Lou
Job Details: 07/27/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer turned the unit on and it began to make the noise immediately. I raised the top panel to find the terminal block cover had fallen off and was bouncing around on the drum. I secured the cover back on the back panel and tested and the unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Austin, TX 78732
Robert
Job Details: 07/27/2021
Arrived on job for complaints of washplate not working properly. Found the washplate splines damaged. After replacement test operation.
We serviced a
GE MICROWAVE
Model JVM6172SK2SS
Near Seguin, TX 78155
Noah D
Job Details: 07/27/2021
"Arrived on site to inspect unit for not heating, upon inspection found the unit did not heat when started. Replaced mag, cap and diode. All functions returned. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78738
Leonardo
Job Details: 07/27/2021
Arrived on site to test unit for broken inner glass. Replaced inner glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78748
Leonardo
Job Details: 07/27/2021
Arrived on site to replace sleeve. Replaced sleeve test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near New Braunfels, TX 78132
Andrew
Job Details: 07/27/2021
"Arrived on site to test unit for leak. Found paper clip somehow got wedged between drain pump and sump causing leak. Removed paper clip, gasket was good. Reattached drain pump and tested. Unit is no longer leaking. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IM00
Near Austin, TX 78731
Wesley
Job Details: 07/27/2021
Arrived onsite for stuck button error. Advised customer that ui would be needed. Reset does not correct issue. Ordering console and returning with control to repair. ; ordrng 1 W11460597 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78731
Luis
Job Details: 07/27/2021
"Arrived on site for no dispensing ice,tested ice dispenser no ice diagnosed motor seized replaced auger motor tested ice dispenser ice dispensing correctly."
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS04
Near New Braunfels, TX 78132
Andrew
Job Details: 07/27/2021
Arrived on site to test unit error code f5e4. Found lower oven door was locked and latch will not disengage in diagnostics or with cycling power. Found relay k4 on lower oven control was burnt. Needing lower oven control to fix issue. Will be ordering latch as well to ensure completion on return visit. Zip tied latch open to assist returning tech. ZIP TIE WILL NEED TO BE REMOVED. Office to reschedule. ; ordrng 1 W10801665 (Lower control) and 1 W10883049 (Latch assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 07/27/2021
"Arrived on site to test unit for leaking. Found water marks all up and down where fabric softener enters tub ring. Found LR and LF legs were all the way down and right side legs were up causing unit to be extremely unleveled pushing tub ring past the fabric softener dispenser causing leak. Leveled unit, and unit is no longer leaking. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/27/2021
"Arrived on site for refrigerator leaking water from dispenser area and ice melting. Inspected unit and work area. Found major frost in freezer. Found ice behind freezer drawer not door to seal. Found frost buildup blocking air to ice maker housing. Found temperature in FC set at -6 AND RC 34?. Corrected temperature settings. Performed diagnostics mode and tested ice maker operation and fans operation. Recommend to power unit off for 24 hours to allow ice to thaw. Informed customer on failure, to defrost unit and to place towel around unit to collect water from thawing unit out. All operations tested good, no water leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near New Braunfels, TX 78132
Andrew
Job Details: 07/27/2021
"Arrived on site to replace FC evap for leak on cap tube. FC was cooling as designed upon arrival. Found slight dye on perma gum but none on line or anything around. Applied bubble solution and verified evap is not leaking. Checked pressure and found when 3-way valve is set to home position pressures stabilized at 35 on both high and low side. Spoke with SW and found no issues with sealed system. Found drain line was frozen over and FC evap thermistor placement was incorrect. I placed thermistor in proper location, cleared drain line and found foam was preventing proper draining. Thermistors were in range. Evap motors working as designed. Condenser motor operating as designed. Compressor amp draw is correct. Advised customer to monitor. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Cliff
Job Details: 07/27/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter slipping from cam assembly preventing unit from agitating. Shifter will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Cliff
Job Details: 07/27/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter slipping from cam assembly preventing unit from agitating. Shifter will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Austin, TX 78745
Kevin
Job Details: 07/27/2021
Spoke with techline and they recommended replacing all parts on hand and adding as much sound dampener beneath motor mount as available. Took multiple pictures and sent them to CS, after replacing all parts dryer is quiet while running, job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Marcos, TX 78666
Noah D
Job Details: 07/27/2021
"Arrived on site to inspect unit for not holding up the upper dishwasher rack, upon inspection found the unit was not staying up due to the wheel being broken. Replaced and tested. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78759
Wesley
Job Details: 07/27/2021
Arrived onsite for not washing and off balance and found broken actuator. Replaced actuator. Unit is now operating as designed. Advised customer on repair. All checks good.