Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8245 customer reviews

Clif L.

Clif L.

Whirlpool cooktop WCG97US0DS00. Arrived on site to diagnose it kept up with igniters clicking without burners been turned on. Tested unit and found all is functioning properly at this time and no failures were present at time of service. Advise customer if moisture gets in to switch his unit will spark Until switches dry out. No repairs are needed at this time and all is working properly.

Near Overlook Bend, Leander, TX 78641
Connor M.

Connor M.

MEDC200XW1 maytag dryer Arrived on site to install timer. Installed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Cordero Dr, San Marcos, TX 78666
Connor M.

Connor M.

WRF992FIFM00 whirlpool refrigerator File number-7722423258 arrived om site to test unit for not cooling in ff section;evap frosted up. Contacted techline and went through several tests. Techline deamed unit non repairable. Informed customer of diagnosis. Unit out of warranty. No leaks detected when call was completed.

Near Cottonwood Pkwy, San Marcos, TX 78666
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of dual evaporator French door refrigerator not cooling in both compartments. Ran test 40 and could hear 3 way valve opening/closing. Customer also advised that unit start showing signs of symptoms to no cool 3 weeks prior to service call. Called WPL Techline Tebor SR#7722423549. Advised to tap into system and check for possible pinhole leak. Ordering non up drier and compressor. Compressor seems to show to come from factory. Advised customer that OF to R/S due to part availability. No water leaks found at time of service.

Near La Paloma Loop West, Salado, TX 76571
Wesley P.

Wesley P.

Drain pump bearing failure.

Near W Creek Loop, Round Rock, TX 78681
Jerry C.

Jerry C.

WRS321SDHZ00 Arrived to inspect ice in fc. I found the fc with a large amount of ice on multiple surfaces. The bottom drawer was jammed out due to a shelf incorrectly installed. I corrected the shelf and drawer issue and removed ice from the chamber. I squared the chassis and leveled the doors and tested. Operational test good, no water connections to unit.

Near Creekview Dr, Round Rock, TX 78681
Luis M.

Luis M.

Refrigerator-added adhesive to gaps between liner and cabinet

Near Merrick Ln, Austin, TX 78745
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found harness connector a control board that leads to drain pump is not attached. After resetting connector started dishwasher on normal cycle let it fill with water and then canceled cycle. The drain removed all water properly, no further repair is required at this time, job complete.

Near Westlake Dr, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found valve has a crack along the seam and water is spraying. Quoted customer for replacement of inlet valve. Valve $78.51 DW555 total labor $159.99. After replacing valve ran a diagnostic cycle and confirm dishwasher is now operating properly. No water leaks from connections at time of service, job complete.

Near Westlake Dr, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and found microwave has power and is randomly beeping. Nothing showing on user interface, no lights on, no functions. Found several wires are exposed and shorted on door harness, at minimum user interface and door harness will need to be replaced but there is already plastic pieces broken off the door and cracks along the edges. Door may not be able to be reassembled. Other electronic components may also be shorted, recommend to customer that repair not be attempted.

Near TX-360 Loop, Austin, TX 78746
Brandon C.

Brandon C.

Arrived on site for part hanger, replaced drip tray, water lines were dry at time of service.

Near Shep St, Austin, TX 78748
Luis M.

Luis M.

Refrigerator-replaced damper control

Near Travis Heights Blvd, Austin, TX 78704
Luis M.

Luis M.

Near Travis Heights Blvd, Austin, TX 78704
Connor M.

Connor M.

WRS588FIHV00 whirlpool refrigerator File number-7722421969 arrived on site to test unit for not cooling. Found freezer evap powering on for no more than 3 seconds at a time then staying off for up to 5 mins. Contacted tech line and was told to replace evap fan motor and control at the same time. Ordering control for return.

Near Laurel Cir, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no operation. Found unit totally blank. Found open control panel fuse. Replaced. Unit now heats properly. Fans is running properly.

Near Versante Cir, Austin, TX 78726
Brandon C.

Brandon C.

Arrived on site for complaint of stopping mid cycle and restarting. Put unit into diagnostic mode found 2error codes, F8E3 and F9E1, found clog in drain pump, I removed the clog, unit tested good, water lines were dry at time of service.

Near Fm 150 W, Driftwood, TX 78619
Arthur B.

Arthur B.

WRS325FDAM02 (SxS Refrigerator) - Arrived onsite to install new waterline to SxS refrigerator from prior tech’s prior diagnosis. Removed faulty water fitting and installed new replacement. Was not able to test new line for leaks due to water connection no connected to supply. Customer will be longer supply line and connect. No other issues found. No water connections made to unit at time of service.

Near Rose Way Cir, Salado, TX 76571
Diego G.

Diego G.

Arrived on site. Replace transmission, cam, actuator, cap and belt. Cycled unit and tested, all functions tested OK. No leaks present. Job complete

Near Audubon Park, Converse, TX 78109
Diego G.

Diego G.

Arrived on site. Replace transmission, cam, actuator, cap and belt. Cycled unit and tested, all functions tested OK. No leaks present. Job complete

Near Audubon Park, Converse, TX 78109
Diego G.

Diego G.

Arrived on site. Replace transmission, cam, actuator, cap and belt. Cycled unit and tested, all functions tested OK. No leaks present. Job complete

Near Audubon Park, Converse, TX 78109
Jonathan  S.

Jonathan S.

Whirlpool dryer model# WED8900BC0. Arrived on site for dryer not starting. Performed diagnostics mod

Near Sierra Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for washer has no power, found no response from control but has 123 ac volts at main control from power cord connection, will need main control and will use lock and or drain pump on return if needed, also found that outlet for washer is on a gfi breaker, customer will need to contact a electrician to have breaker for washer changed due to unit can not be on a gfi or ark fault breaker per install instructions per whirlpool, no water leaks at time of call, will reschedule for 7/13/18

Near Almodine Rd, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for washer has no power, found no response from control but has 123 ac volts at main control from power cord connection, will need main control and will use lock and or drain pump on return if needed, also found that outlet for washer is on a gfi breaker, customer will need to contact a electrician to have breaker for washer changed due to unit can not be on a gfi or ark fault breaker per install instructions per whirlpool, no water leaks at time of call, will reschedule for 7/13/18

Near Almodine Rd, Manor, TX 78653
Connor M.

Connor M.

KBSD618ESS01 kitchenaid refrigerator Arrived on site to inspect unit for freezer door damage. Found several dents near dispenser. Replaced freezer door skin and tested unit. Unit working properly, no leaks detected.

Near Copper Trace, New Braunfels, TX 78132
Connor M.

Connor M.

WRF540CWHZ00 whirlpool refrigerator Arrived on site to test unit for condensation build up on mullion. Found humidity control turned on. Checked mullion and founs broekn wire. Replaced mullion and tested unit. Mullion now getting warm. No leaks detected.

Near TX-46, New Braunfels, TX 78132
Lou S.

Lou S.

arrived on site to inspect washer not turning on. Upon further inspection, the customer advised that the unit control would not respond at times and it is making a loud noise during spin cycle. I placed the unit in diagnostics and found error codes 5/2 and 0/1. I cleared the codes and began testing. Unit completed testing and no error codes appeared at the end of diagnostics. The loud noise that the customer is hearing is normal noise during spin cycle due to the high rpm's. I verified continuity to the door latch but I could not get the unit to duplicate the no function control during testing. I removed and replaced the control and tested unit again and the unit operated as designed with no error codes at the end of testing. Verified all water connection is were dry. No water leaks observed during service. Job completed.

Near Goldenrod Cove, Austin, TX 78750
Brandon C.

Brandon C.

Arrived on site for upper oven broil element not working properly, found bad broil element, I replaced broil element, unit tested good.

Near Rollins Dr, Austin, TX 78738
Clif L.

Clif L.

Maytag washer MVWX655DW1. Arrived on site to replace water valve assembly for washing machine. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ridgewood Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no operation. Entered diagnostics and ran complete automatic test cycle to clear any issued in main control. Tested unit and all operations are now correct. Found clips that secure dispenser in place have failed. Drawer is defective. All water connections were dry.

Near Ballard Path, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for freezer door hard to open and ice buildup on left side of inner freezer, found were inside liner meets outer cabinet on corners of freezer had air leak so sealed it with silicone and around large cup of drain to were it meets cabinet, also for ice on left side of freezer will need adapter and sealer gum, called whirlpool tech line and talked to ron file number 7722420198, will reschedule for 7/13/18, customer requests morning appointment.

Near Glen Mark Dr, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for freezer door hard to open and ice buildup on left side of inner freezer, found were inside liner meets outer cabinet on corners of freezer had air leak so sealed it with silicone and around large cup of drain to were it meets cabinet, also for ice on left side of freezer will need adapter and sealer gum, called whirlpool tech line and talked to ron file number 7722420198, will reschedule for 7/13/18, customer requests morning appointment.

Near Glen Mark Dr, Manor, TX 78653
Kevin B.

Kevin B.

Arrived on site and replaced dryer repair kit diagnosed on previous visit. After replacement squealing has stopped. Customer has a service coming to clear dryer vent later today. Removed all lint from interior, job complete

Near Tollesboro Cove, Austin, TX 78739
Arthur B.

Arthur B.

WDT730PAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not getting water to wash. Checked under sink and found water supply was turned off. Turned water supply and purged hot water. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near S Evans St, Little River-Academy, TX 76554
Jonathan  S.

Jonathan S.

Kenmore dishwasher model 665.13543N412. Not draining.

Near Sierra Dr, Georgetown, TX 78628
Connor M.

Connor M.

WRF540CWHZ00 whirlpool refrigerator Arrived on site to test unit for condensation build up on mullion. Found humidity control turned on. Checked mullion and founs broekn wire. Replaced mullion and tested unit. Mullion now getting warm. No leaks detected.

Near Morning Star, New Braunfels, TX 78132
Thomas L.

Thomas L.

Atrrived on site for poor drying conditions. Found unit is very wet inside. The water at the sink is 128 degrees. F2E1error code. Reset control by conducting a diagnostics mode. Tested heater and it is now operating properly. All water connections were dry.

Near Lavon Bend, Austin, TX 78717
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to install parts for repair. Installed motor, and drum. Unit working properly. Instruct on proper venting and fire hazard.

Near Frostwood Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

RF368LXPB2 (Freestanding Range) - Arrived onsite to install new terminal block to freestanding range from my prior visit’s diagnosis. Removed melted terminal block and installed new replacement along with new customer provided power range cord. Reassembled. Tested unit. Unless now works as intended. No other issues found.

Near Drystone Ln, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and found door glass is scratched, replaced outer door panel and oven is now correct, job complete.

Near Cattle Baron Path, Austin, TX 78747
Lou S.

Lou S.

arrived on site to inspect dishwasher not dissolving the detergent. Upon further inspection, I placed the unit in diagnostics and tested the unit. The unit filled and attempted to wash, but the motor did not engage. I tested the heating element at the end of diagnostics by pouring water on the element and it steamed as designed. I quoted the customer $166.45 for the sump/motor assembly and DW350 $199.99 for service/labor fee for a total including tax of $396.67. The customer agreed to the repair and paid $108.24 for the service fee today and will paid the remaining balance of $288.43 when the service is completed. I am ordering a sump/motor assembly and scheduled return service for 07/19/18. No water leaks observed during service.

Near Little Bend Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model mer4351aaq, Arrived on call for oven not heating to proper temp, checked oven sensor got 1.088 k ohms at 76 degrees which is proper reading it is with in range, 2 nd cycle cut out 379 degrees, cut in temp 308, 3rd cycle cut out 397, cut in 302, 4th cycle cut out temp 403, cutt in 299 which is a average temp of 352 when set point temp is 350 degrees, no calibration needed, call complete. No parts needed.

Near Tyler Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model mer4351aaq, Arrived on call for oven not heating to proper temp, checked oven sensor got 1.088 k ohms at 76 degrees which is proper reading it is with in range, 2 nd cycle cut out 379 degrees, cut in temp 308, 3rd cycle cut out 397, cut in 302, 4th cycle cut out temp 403, cutt in 299 which is a average temp of 352 when set point temp is 350 degrees, no calibration needed, call complete. No parts needed.

Near Tyler Ln, Taylor, TX 76574
Arthur B.

Arthur B.

ASD2620HRB (SxS Refrigerator) - Arrived onsite for customer complaint of no cool after compressor install on SxS refrigerator. Used UV light and found dye in a weld connection on low side. Removed dye drier and installed new replacement. Welded connection that had a leak. Vacuumed unit down to -25psi and charged unit with 4.8oz of R134a refrigerant. Tested unit. Removed evaporator cover and verified frost pattern. Good frost pattern forming. No other issues found. All water connections were dry at time of service.

Near Felix Rd, Killeen, TX 76543
Connor M.

Connor M.

KUIC15PHZS0 kitchenaid ice machine Installed spreader and resivoir drain pump. Cleaned excessive sediment build up and instructed to replace filter monthly as unit is used by upwards of 40 people. Unit working properly at time of service. No leaks detected.

Near NW Military Hwy, San Antonio, TX 78230
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for no interior lights and power failure keeps appearing on display, unplugged the unit and found outlet has a open ground, also the mid drawer control is submerged in water and the orange wire is broken off the connector, and then unplugged the mid drawer control and put unit on a good outlet and power failure is still returning, will order main control, ui control, mid drawer control, mid left door ss, and fresh food evap fan motor due to noise due to not defrosting, will need autho., office will reschedule with customer if autho. Is approved, ,called whirlpool tech line and spoke to Keisha 7722415458, customer to contact a electrician to have outlet fixed. On return will need to seal around drain tube and will need adapter kit as well. No water leaks at time of call.

Near Shallow Pool Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for no interior lights and power failure keeps appearing on display, unplugged the unit and found outlet has a open ground, also the mid drawer control is submerged in water and the orange wire is broken off the connector, and then unplugged the mid drawer control and put unit on a good outlet and power failure is still returning, will order main control, ui control, mid drawer control, mid left door ss, and fresh food evap fan motor due to noise due to not defrosting, will need autho., office will reschedule with customer if autho. Is approved, ,called whirlpool tech line and spoke to Keisha 7722415458, customer to contact a electrician to have outlet fixed. On return will need to seal around drain tube and will need adapter kit as well. No water leaks at time of call.

Near Shallow Pool Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

WFW9450WL00 Not draining water. F21 error code for long drain. Replaced defective drain pump (impeller defective). Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Verified normal fill/drain. Normal operation after service

Near Dolente Rd, San Antonio, TX 78266
Kevin B.

Kevin B.

7/9/18 13:39: KB there 7/9 MON, 12:50 to 13:34, Arrived on site and found washer will fill, it will also stop when lid is lifted, will recognize a change in water level when switch is moved, but will not begin agitation on regular or permanent press. It will spin and drain properly and agitation will start when set on super wash. Quoted customer for repair TL240 $189.99 timer is $191.58; ordrng 1 WP22002184 (timer)

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 12:34: KB there 7/9 MON, 12:02 to 12:30, Arrived on site and found saved error code for no airflow. Customer has been experiencing multiple dry cycles, Visually inspected vent exit on home and found it is blocked. Recommended to customer that this be cleared before dryer is use again. Job complete; Job Cmpltd, snapped 2 QuickPics

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 11:38: KB there 7/9 MON, 10:00 to 11:23, Arrived on site and inspected oven and found igniter connector is not correct, after fixing connection oven will now heat properly. Took several pictures measured oven temperature at 453° when set at 450° also found left front cooktop burner flame is not even, took one picture. A small amount of gas is exiting below burner head. Took picture. After swapping burner heads Issue is still present found cook top surface is warped and would need to completely be rebuilt to correct issue. Quoted $189.99 PR410 for igniter repair -$50 multiple appliance discount.; Job Cmpltd, snapped 4 QuickPics

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 11:33: KB there 7/9 MON, 10:03 to 11:31, Arrived on site and set dishwasher into diagnostic cycle and found it will fill with water and motor will energize for three or four seconds and then it will stop and Extra rinse and start blinking. Spoke with tech line and they said console will need to be replaced, there is a stuck button. Wash motor is operating properly but water feed tube along back wall lower valve door is loose and not sending water pressure to middle spray arm properly. Feed tube is $74.91 total labor is DW355 $179.99; ordrng 1 NEEDAUTHO and 1 WP99003081 (tube-feed), snapped 3 QuickPics, states that autho needed **** HISTORY FROM PRIOR JOBS ****

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 9:54: KB there 7/9 MON, 9:00 to 9:43, Arrived on site and found that when power is on LEDs will turn on for a few seconds and then lose power. Found power to control board is steady and the correct polarity. Remove control board and disassembled it and did not find any burn marks or any obvious failures. Replaced control board and dishwasher was able to complete a diagnostic cycle and all functions are operating properly. Quoted customer for repair, no water leaks from connections at time of service, Control board $188.28 labor $179.99; Cllctd $398.65 CC Ref # 1164325536, Job Cmpltd, snapped 1 QuickPics

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 9:00: KB there 7/9 MON, 8:01 to 8:54, Arrived on site and while removing outer door panel on dishwasher saw cockroaches between inner door panel and outer door panel, took two pictures. Inspected control board and found it is burnt out, harness is also there is no function from dishwasher. Other components may be damaged or have failed also. Will turn over to safety team.

Near Clear Springs Hollow, Buda, TX 78610
Connor M.

Connor M.

WFW96HEAC0 whirlpool washer Motor control-189.99 FL450-209.99 arrived on site to test unit for not starting cycle. Found no action after door locks. Door lock checks fine. Error code for motor control fault. Confirmed motor control not sending voltage to stator. Ordering mcu for return.

Near Clay Oak, San Antonio, TX 78258
Lou S.

Lou S.

arrived on site to inspect cooktop burner not working. Upon further inspection, I turned the middle burner on and the Ignitor was sparking well, but it appeared that there was no gas coming out of the burner. I verified the other burners were working. I found that the orifices, the main orifice and the simmer orifice, were clogged or blocked. I cleaned both orifices and got them both unplugged and tested the unit and the unit operated as designed. No gas leaks detected during service. Job completed.

Near Hudson Lane, Leander, TX 78641
Thomas L.

Thomas L.

Near Pecan Branch, Florence, TX 76527
Kevin B.

Kevin B.

Arrived on site and found freezing in fresh food section checked several tests in diagnostic cycle, 141 is 47, 142 is 14, spoke with tech line and they have an internal document that says to raise freezer temperatures +3 to correct freezing. Job complete SR7722413485

Near Groundhog Way, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near Cheyenne St, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near Cheyenne St, Round Rock, TX 78665
Robert J.

Robert J.

WCG55US6HS00 Arrived on job for complaints of head of burner rusted. Confirmed the discolored head and replaced. Tested all burners, operation normal. No gas leaks detected.

Near Lott Ave, Austin, TX 78721
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon further inspection, I pushed the cancel button two engage the drain pump and the pump sounded as if it were on as I could hear it humming, but it was not to supposed to. I removed and replaced the drain pump and found a piece of glass inside the drain pump area which appeared to have been lodged in the impellers keeping the drain pump from operating. I tested the unit in diagnostics and the unit operated as designed. I cleared all error codes as well. No water leaks observed during service. Job completed.

Near Little George Drive, Leander, TX 78641
Arthur B.

Arthur B.

WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer locked and not draining. Ran diagnostics and found error code F9E1 (Long Drain). Removed front door assembly to access drain trap. Found drain trap clogged with coins and a necklace. Removed all obstructions and reassembled. Clear error codes and tested. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near W Vega Ln, Killeen, TX 76542
Mike G.

Mike G.

WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....

Near Waterford Dr, Temple, TX 76502
Mike G.

Mike G.

WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....

Near Waterford Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for gas leaking. Customer contact d gas company first. We tested all fittings and connections. No leaks were found.

Near Naranjo Dr, Georgetown, TX 78628
Robert J.

Robert J.

JGD3536BS00 Arrived on job for complaints of sparkling while cooking. Found the cooktop is attempting to relight because air movement in house too strong. The air moves flame away from sensor activities the spark to light the gas. After turning off air in home the cooktop performed normal. And flame was normal.

Near Pecan Springs Rd, Austin, TX 78723
Clif L.

Clif L.

Whirlpool icemaker EC5100XFB0. Arrived on site to diagnose an ice machine that is using too much water. Tested unit and found water valve not fully closing due to failed valve assembly. As valve is no longer available repairs cannot be performed to correct the issue. Advised homeowner on no longer available parts. No leaks found at time of service.

Near Lone Mountain Pass, Leander, TX 78641
Thomas L.

Thomas L.

Jpkneisler@msn.com Arrived on site for unit randomly leaking. Inspected both valves, drain pan is built in to unit, no flaws, minor rust, no cracked drain tube. Water res not leak either, advised cst to take video or pic if/when water returns to help find a source

Near Shell Spur, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for failure code indicating a stuck button. However there were no stuck buttons. Replaced failed control. Unit tested correctly. Venting is clear.

Near Sarazen Loop S, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Maytag washer model # MFW9700SB0. Arrived on site for washer filling with water when not using. Perf

Near Windberry Path, Round Rock, TX 78665
Connor M.

Connor M.

KCMS1555SSS1 kitchenaid microwave Arrived on site to test unit for stayng on when cycle is done. Found switches worn out. Replaced switches and tested unit. Unit working properly at time of service.

Near Crystal Falls, Spring Branch, TX 78070
Nathaniel B.

Nathaniel B.

Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18

Near Senna Ridge Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18

Near Senna Ridge Trail, Round Rock, TX 78665
Arthur B.

Arthur B.

WTW6800WW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran service diagnostics and checked unit for error codes. Found no codes. Inner basket spins freely. Manually tested water valves. Found hot/cold valves open close as intended. Tested unit with clothes. Unit fills,agitates drain and spins as intended. Advised customer on how unit functions. No other issues found. All water connections were dry at time of service.

Near Dallas St, Killeen, TX 76541
Connor M.

Connor M.

CWE9000BCE may tag oven Arrived on site to test unit for not baking. Found failed bake element. Checked high limit cutoff and found it trippped as well. Switch shows to be expart. Office to schedule directly.

Near Military Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

Dryer vent install

Near Riley Trl, Cedar Park, TX 78613
Clif L.

Clif L.

Kitchenaid refrigerator KRFC704FBS00. I’ve done site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator completely frosted over and not defrosting. Called tech line and spoke with Kurt. He advised control board was not correct revision, and to replace board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to manually defrost unit to ensure uniform temperature on initial cooldown. No leaks found at time of service from water supply or hoses. Advised homeowner on defrost procedure and precautions to take to prevent damage.

Near Beckwood Dr, Austin, TX 78726
Lou S.

Lou S.

arrived on site to inspect microwave running when the door is open. Upon further inspection, the customer advised that the units inner light would flicker when opening the door, as well. I attempted to duplicate the issue, but could not. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Job completed.

Near Barlow Dr, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the control board that previous tech ordered, unit tested good and water lines were dry at time of service.

Near La Rosa Dr, Austin, TX 78738
Arthur B.

Arthur B.

DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes properly. Tested unit and found wash arm not rotating. Remove wash arm and fund extensive food build up in spray holes. Cleaned out spray arm and used water resistant lubricant to lubricate spray arm. Reassembled and tested. Could now hear spray arm rotating as intended. No other issues found. All water connections were dry at time of service.

Near Donegal Bay Ct, Killeen, TX 76549
Arthur B.

Arthur B.

GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice properly. Removed ice bin and found spring that holds yoke was fully pressed. Was able to free spring and decompress spring. Reinstalled dispenser motor rod and installed ice bin. Tested. Ice now dispenses both cubed and crushed ice. No other issue found. All water connections were dry at time of service.

Near Donegal Bay Ct, Killeen, TX 76549
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site to touch up chipped oven cavity with high heat paint pen, I applied touch up paint unit tested good.

Near Lakota Cove, Austin, TX 78738
Lou S.

Lou S.

arrived on site to install both refrigerator doors and the freezer door. I removed and replaced all three doors and in the process I found that the right rc door gasket was torn. I am ordering a gasket and scheduling return service for 07/16/18. No water leaks observed during service.

Near Mustang Mesa, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for irractic ice production and dispenser chute icing up. For freezer temp at 9 but controls set to warmest setting. Chute gasket is badly misformed causing dispenser issues. May replace icemaker if production doesn’t increase now that settings are correct. All water connections were dry.

Near Dawson Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

RF264LXSB0 (Freestanding Range) - Arrived onsite to install parts to freestanding range from my prior visit’s diagnosis. Removed large burner receptacles, switches. Installed new replacements and reassembled. Tested elements. Both now works as intended. No other issues found.

Near Shamrock Dr, Killeen, TX 76549
Connor M.

Connor M.

WRT318FMDM02 whirlpool refrigerator Arrived on site to test unit for tripping breakerhen plugged in. Found breaker would trip a few seconds after fridge being plugged in. Plugged unit into different outlet and unit worked properly. Diagnosed no issues with refrigerator. No leaks detected.

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to test unit for nosie during use. Found unit operating at proper volume. Instruct on proper venting and fire hazard.

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site to replaced door gaskets. Found both upper gaskets were torn. Replaced. Both freezer and icemaker bin gaskets were performing fine. Customer elected not to replace those 2Gaskets.

Near Sun City Blvd, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.

Near Hat Bender Loop, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.

Near Hat Bender Loop, Round Rock, TX 78664
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Grandview Ct, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Grandview Ct, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Grandview Ct, Blanco, TX 78606
Robert J.

Robert J.

rf367LXKW Arrived on job for complaints of burners not working. Found the two large burners need receptacle. Small burners working normal. Both bake and broil elements working normal. Large burners damaged will need replacement.

Near Vizquel Loop, , TX 78617
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.

Near Lofton Cliff Dr, , TX 78617
Connor M.

Connor M.

WFC130M0AB0 whirlpool oven Rr and lf Element-49.67x2 lr and rf element 48.67x2 switches-189.22 CO130-199.99 arrived on site to test unit for Burners not working. Found failed burners, and switches. Will need to replace all 4 burners and switches. Gave customer a quote and collected for svc only. If builder decides to go with repair customer will call in for service.

Near Pecan Way Path, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no fan operation. Turned fan speed switch on and all speeds are working properly.

Near Davis Mountain Cir, Georgetown, TX 78633
Arthur B.

Arthur B.

WDF760SADM3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher getting too hot when drying. When arrived, found 3 inch metal tube had touched heater and grounded out causing heater to get too hot. Removed metal piece and clean off heating element. Ran diagnostics and found no error codes. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.

Near Alabaster Dr, Killeen, TX 76542
Arthur B.

Arthur B.

LER3624JQ1 (Dryer) - Arrived onsite for customer complaint of dryer not drying properly and too long dry times. Tested unit. Found venting outside clogged with lint. Advised dryer just have good air circulation for proper drying. Customer has not called vent cleaning company since last visit. Customer will call landlord. No other issues found. Dryer lint trap was clean at time of service.

Near Wright Way, Killeen, TX 76543
Arthur B.

Arthur B.

WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install new compressor and RC evaporator from prior tech’s diagnosis. Removed compressor, RC evaporator and installed new compressor and updated RC evaporator using braising methods. Vacuumed unit down to -25psi and charged with 5.5oz of R135a refrigerant. Tested unit. Found good frost pattern forming on new evaporator. Advised customer to allow at least 18-24hrs for temperatures to settle. No other issues found. All water connections were dry at the time of service.

Near Dan Dr, Killeen, TX 76543
Diego G.

Diego G.

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Spring Hill Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Spring Hill Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Spring Hill Dr, New Braunfels, TX 78130
Thomas L.

Thomas L.

Near Co Rd 119, Burnet, TX 78611
Thomas L.

Thomas L.

Near Co Rd 119, Burnet, TX 78611
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.

Near Nevarez, Kyle, TX 78640
Joseph C.

Joseph C.

MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.

Near Jonah Lee Ct, Manor, TX 78653
Joseph C.

Joseph C.

MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.

Near Jonah Lee Ct, Manor, TX 78653
Thomas L.

Thomas L.

Arrived on site for no cool condition. Heard compressor starting and stopping. Found compressor harness loose curing condition. Corrected. Compressor now starts and cooling has begun. Water connections were all dry.

Near Waters Edge, Burnet, TX 78611
Arthur B.

Arthur B.

LEQ8000JQ1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Removed back panel and air tunnel. Found lint build up in tunnel. Also checked element and found only 1/2 heating up. Removed element and installed new replacement. Clean out cabinet and tunnel. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Sparta Rd, Belton, TX 76513
Joseph C.

Joseph C.

MEDC400VW0 Arrived on site for “no heat” complaint. Inspected unit and found element broken. Removed and replaced element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near James Monroe St, Manor, TX 78653
Arthur B.

Arthur B.

FGEW3065KFB (Wall Oven) - Arrived onsite for customer complaint of wall oven not heating intermittently. Preheated oven to 350F. Found unit preheated. When attempted to reheat @ 400F, found relay in control not clicking. Also found indicator lights on the UI panel not illuminating. Unit will need new UI assembly and control. Advised customer that authorization must be given for parts before we can proceed. Also advised parts to be located due to our distributor being out of stock. OF to reschedule.

Near Sparta Rd, Belton, TX 76513
Brandon C.

Brandon C.

Arrived on site for dryer making squeaking noises, found idler pulley needed replacing, I replaced idler pulley, unit tested good.

Near Idlewood Cove, Austin, TX 78745
Diego G.

Diego G.

Arrived on site. Check for freezer door issues. Found freezer gasket not sealing to cabinet from factory. Heated gasket and molded gasket to cabinet. All functions tested OK. No leaks present. Job complete.

Near Lower Seguin Rd, Cibolo, TX 78108
Diego G.

Diego G.

Arrived on site. Check for freezer door issues. Found freezer gasket not sealing to cabinet from factory. Heated gasket and molded gasket to cabinet. All functions tested OK. No leaks present. Job complete.

Near Lower Seguin Rd, Cibolo, TX 78108
Diego G.

Diego G.

Arrived on site. Check for freezer door issues. Found freezer gasket not sealing to cabinet from factory. Heated gasket and molded gasket to cabinet. All functions tested OK. No leaks present. Job complete.

Near Lower Seguin Rd, Cibolo, TX 78108
Joseph C.

Joseph C.

KBFS25EVMS00 Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator motor defective. Removed and replaced evaporator motor. Reassembled unit. Unit is performing as designed. No leaks detected, at time of service.

Near Field Stream Ln, Manor, TX 78653
Arthur B.

Arthur B.

W8TXNGMWB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator making thumping noises. Found unit is cooling as intended but icemaker not in use. Found bag of food resting on top of ice making which is causing the noise. Customer does not use icemaker. Removed obstruction and turned icemaker arm off. No other issues found. No water connections made to unit at time of service.

Near S 11th St, Temple, TX 76504
Thomas L.

Thomas L.

Arrived on site for dispenser lights no going to sleep after non use. Replaced user interface. Lights now dim as designed. No leaks found

Near Pedernales Falls Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

GFD510PGJ6BB (Dishwasher) - Arrived onsite for customer complaint of dishwasher not stating level causing leak. Found bottom of dishwasher sitting in. Was able to adjust front legs so that dishwasher sits square. Tested unit. Found unit leaking on bottom left corner. Found venting shroud leaking. Advised that since this unit is under GE warranty, customer needs to call GE for warranty service. No other issues found. Charged DW245 $139.99 plus taxes.

Near Geode Ln, Jarrell, TX 76537
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the main control, all three switches and both interlocks, and fuse. Tested the unit and the unit operated as designed. Job completed.

Near Amandas Way, Leander, TX 78641
Arthur B.

Arthur B.

ASD2620HRB (SxS Refrigerator) - Arrived onsite to conduct sealed system repair on SxS refrigerator from my prior visit’s diagnosis. Removed compressor and installed new replacement using braising methods. Vacuumed unit down to -25psi. Charged sealed system with 4.7oz of R134a refrigerant. Tested unit. Pressures on lows side @2psi,high side @180psi. Good frost pattern forming. No other issues found. All water connections were dry at time of service.

Near Goode Dr, Killeen, TX 76543
Luis M.

Luis M.

Wine cooler-replaced failed temp control

Near Smoketree Cove, Austin, TX 78735
Nathaniel B.

Nathaniel B.

Model MVWC360AW0, Arrived on call for makes a not normal noise in spin cycle, found prior that the gearcase and cam and belt and shield were bad replaced all parts today and tested and no water leaks after repair and no more noise complaints in spin cycle

Near Willowbrook Trail, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model MVWC360AW0, Arrived on call for makes a not normal noise in spin cycle, found prior that the gearcase and cam and belt and shield were bad replaced all parts today and tested and no water leaks after repair and no more noise complaints in spin cycle

Near Willowbrook Trail, Taylor, TX 76574
Diego G.

Diego G.

Arrived on site. Check for oven issues. Found error code F 6E1 for over temp. Removed oven from wall and tested oven sensor for upper oven. Upper oven temp sensor reading 1080ohms . Found stuck relay on upper appliance manager. Replaced upper appliance manager and tested. All functions tested OK. Job complete

Near Wild Onion, San Antonio, TX 78258
Diego G.

Diego G.

Arrived on site. Check for oven issues. Found error code F 6E1 for over temp. Removed oven from wall and tested oven sensor for upper oven. Upper oven temp sensor reading 1080ohms . Found stuck relay on upper appliance manager. Replaced upper appliance manager and tested. All functions tested OK. Job complete

Near Wild Onion, San Antonio, TX 78258
Diego G.

Diego G.

Arrived on site. Check for oven issues. Found error code F 6E1 for over temp. Removed oven from wall and tested oven sensor for upper oven. Upper oven temp sensor reading 1080ohms . Found stuck relay on upper appliance manager. Replaced upper appliance manager and tested. All functions tested OK. Job complete

Near Wild Onion, San Antonio, TX 78258
Nathaniel B.

Nathaniel B.

Model KUDR24SEWH3, Arrived on call for when cycle is complete clean light does not reset and unit is not cleaning dishes and top rack is broken, found that dispenser will not lock will need dispenser, also will need all 4 wheels for top rack due to broken, and found that only normal cycle will start motor will only run but unit will not fill with water, found that interface switch and main control are bad wiring and valve checked good from check from the main control will need main control and control switch, will need research and autho. If parts are found, office will reschedule with customer if parts are found and if autho. Is approved, no water leaks at time of call.

Near Woodlawn St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KUDR24SEWH3, Arrived on call for when cycle is complete clean light does not reset and unit is not cleaning dishes and top rack is broken, found that dispenser will not lock will need dispenser, also will need all 4 wheels for top rack due to broken, and found that only normal cycle will start motor will only run but unit will not fill with water, found that interface switch and main control are bad wiring and valve checked good from check from the main control will need main control and control switch, will need research and autho. If parts are found, office will reschedule with customer if parts are found and if autho. Is approved, no water leaks at time of call.

Near Woodlawn St, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect washer showing error codes. Upon further inspection, I placed the unit in diagnostics and tested. Unit dispensed the cold water and stopped. Error code 6/1 appeared. I removed and replaced the MCU and tested unit. Unit operated as designed. No water leaks observed during service. Job completed.

Near Salerno Pl, Cedar Park, TX 78613
Thomas L.

Thomas L.

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

ADB1400AGB1 (Dishwasher) - Arrived onsite for customer complaint of door not closing properly causing not start on dishwasher. Found strike had bent downward blocking the latch. Also found no mounting brackets securing unit. Was able to adjust strike. Door now closes properly. Will need to order 2x under counter brackets to complete repair. R/S for Tuesday 7/10. All water connections were dry at time of service.

Near Wisteria Ln, Killeen, TX 76543
Nathaniel B.

Nathaniel B.

Model KDTE234GWH0, Arrived on call for dishwasher will not start intermittently, previous tech found bad keys on touch panel on dishwasher, replaced touch panel, not able to test customer is doing a remodel on kitchen unit is not installed or hooked up, call complete.

Near Burns St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KDTE234GWH0, Arrived on call for dishwasher will not start intermittently, previous tech found bad keys on touch panel on dishwasher, replaced touch panel, not able to test customer is doing a remodel on kitchen unit is not installed or hooked up, call complete.

Near Burns St, Taylor, TX 76574
Brandon C.

Brandon C.

Arrived on site for washer tub out of balance, I adjusted the suspension rod, and calibrated unit, tested good

Near Majestic Dr, Austin, TX 78745
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete

Near Gallagher Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete

Near Gallagher Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete

Near Gallagher Dr, Canyon Lake, TX 78133
Joseph C.

Joseph C.

WED4815EW1 Arrived on site for “taking two or three cycles to dry clothes completely” complaint. Inspected unit and found clogged vent line. Builder came on site and cleared vent line to outer wall. Retested unit. Unit is performing as designed. Instructed customer to clean venting every six months, to prevent possible fire hazards and for better performance and economy.

Near Saddle Rock Drive, Austin, TX 78725
Thomas L.

Thomas L.

Arrived on site for high temps in fresh food section. Found,title air coming into fresh food section from freezer section. Removed small ice blockage from return vent. All water connections were dry at the time of service.

Near Charmstone Ln, Georgetown, TX 78628
Arthur B.

Arthur B.

LSR8233EQ1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer overfilling and not washing. Found pressure hose to water level switch is warn out and not staying secure to switch. Removed water level switch and pressure hose and installed new replacements. Reassembled. Tested unit. Unit now fills,agitates, drains and spins as intended. Previous service company has cut the door switch harness to bypass. Customer is aware. No other issues found. All water connections were dry at time of service.

Near Sandyford Ct, Killeen, TX 76542
Robert J.

Robert J.

KDTM354ESS3 Arrived on job for complaints of not draining. Found loose connection on drain motor. After correcting wire issue test unit operation normal and no leaks detected. Job complete

Near Viento Cove, Blanco, TX 78606
Nathaniel B.

Nathaniel B.

Model WZF34X16DW04, Arrived on call for freezer cabinet feels warm, found that unit is in garage and amb. Conditions are to high instructed customer to keep garage door cracked and a fan blowing on the back compressor area and if issues with unit stop cooling returns customer will need to move unit inside until cooler months return, as for heat on outside cabinet wall is normal this unit has no external condenser heat is exchanged from the side cabinet walls, instructed customer if unit continues to intermittently stop cooling will need to move unit in home due to it is to hot of conditions to run under in the garage it is to hot in the garage, also found outlet that unit is plugged in to is a gfci outlet which will need to be changed to a standard outlet which could also cause unit to shut down, customer to have outlet changed to a standard 120 ac outlet, no parts needed, call complete

Near Broken Feather Trail, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WZF34X16DW04, Arrived on call for freezer cabinet feels warm, found that unit is in garage and amb. Conditions are to high instructed customer to keep garage door cracked and a fan blowing on the back compressor area and if issues with unit stop cooling returns customer will need to move unit inside until cooler months return, as for heat on outside cabinet wall is normal this unit has no external condenser heat is exchanged from the side cabinet walls, instructed customer if unit continues to intermittently stop cooling will need to move unit in home due to it is to hot of conditions to run under in the garage it is to hot in the garage, also found outlet that unit is plugged in to is a gfci outlet which will need to be changed to a standard outlet which could also cause unit to shut down, customer to have outlet changed to a standard 120 ac outlet, no parts needed, call complete

Near Broken Feather Trail, Pflugerville, TX 78660
Diego G.

Diego G.

Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete

Near FM306, Canyon Lake, TX 78133
Lou S.

Lou S.

arrived on site to inspect cooktop ignitors constantly sparking. Upon further inspection, the customer advised that the back left Ignitor won't stop sparking. I found that all of the ignitors are sparking and won't stop. Also, I found that two of the valves are sticking but are not causing the ignitors to spark all the time. They were in the off position and the ignitors continued to spark and all knobs need to be replaced. I am ordering a spark module, valve manifold, wiring harness and four knobs SS. Scheduled return service for 07/12/18. No gas leaks detected during service.

Near Palomino Bend, Cedar Park, TX 78613
Arthur B.

Arthur B.

RF264LXSB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range large element not heating properly. Removed back panel and found both infinite switches burnt. Also found receptacle warn out and not making proper contact to coil. Will need both large infinite switches, 1 large coil and 2 receptacles to complete repair. R/S for Monday 7/9. No other issues found.

Near Shamrock Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Near Cinnamon Teal lane, Leander, TX 78641
Scott  M.

Scott M.

Near S 5th St, Austin, TX 78704
Scott  M.

Scott M.

Arrived on site for unit not starting . Unit is not draining , found broken glass ,rubber and, and a bunch of what looks like hair in drain pump propellers . Cleaned out all foreign debris. Ran diagnostics test all checked out normal . Labor only 159.99. Collected 173.19 cc. No water leaks detected at time of service . Job complete .

Near S 5th St, Austin, TX 78704
Kevin B.

Kevin B.

Arrived on site and replaced adapter fan kit from previous visit recommended by tech line. Requested that customer monitor refrigerator for correct operation, no water leaks from connections at time of service, job complete.

Near TX-360 Loop, Austin, TX 78746
Arthur B.

Arthur B.

WRS965CIAM00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not making ice. Removed icemaker cover and found icemaker stopped mid harvest. Removed ice maker assembly and installed new replacement. Tested icemaker. Found icemaker called for water but no water was dispensed. Used at wire to check fill tube and found blockage 1/2 down the tube. Per IPL, fill tube assembly is no a part serviceable. Will need to order freezer door assembly. Advise customer of findings. AHS must approve door before we can proceed. OF to R/S. All water connections were dry at time of service.

Near Mildred Ave, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model NGD4655EW1, Arrived on call for long dry times from dryer, found wall vent is restricted it is blowing air out from lint filter when is to pull down and vent hose is not kinked behind dryer see pic, customer to not run dryer until wall vent is cleared due to this is a fire hazard, customer to contact dryer wall vent cleaning service, no parts needed, call complete, dryer is still heating.

Near Imperial Jade Dr, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model NGD4655EW1, Arrived on call for long dry times from dryer, found wall vent is restricted it is blowing air out from lint filter when is to pull down and vent hose is not kinked behind dryer see pic, customer to not run dryer until wall vent is cleared due to this is a fire hazard, customer to contact dryer wall vent cleaning service, no parts needed, call complete, dryer is still heating.

Near Imperial Jade Dr, Austin, TX 78728
Jerry C.

Jerry C.

GEW9250PW1 Arrived to instal previously diagnosed and ordered parts. I found the issue was within the UI and after replacing, all functions were present and normal operations resumed. Operational test good, lint removed from unit.

Near River Oaks Dr, Kingsland, TX 78639
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer not heating, found high limit fuse open and hearing element showing open, wall vent is clear has good pull down from lint filter, replaced element and cut off and checked operation and all checks good unit is know heating, will need door handle due to broken, will reschedule for 7/10/18

Near Margalene Way, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer not heating, found high limit fuse open and hearing element showing open, wall vent is clear has good pull down from lint filter, replaced element and cut off and checked operation and all checks good unit is know heating, will need door handle due to broken, will reschedule for 7/10/18

Near Margalene Way, Austin, TX 78728
Thomas L.

Thomas L.

Near Choke Canyon Ln, Georgetown, TX 78628
Mike G.

Mike G.

MED9800TQ0, Arrived on site for unit not heating checked unit and found that the heating element is bad replaced heating element and cleaned out all lent found from unit and tested unit and unit is now heating and has good air flow unit checked fine at this time....

Near Appaloosa Trail, Waco, TX 76712
Mike G.

Mike G.

MED9800TQ0, Arrived on site for unit not heating checked unit and found that the heating element is bad replaced heating element and cleaned out all lent found from unit and tested unit and unit is now heating and has good air flow unit checked fine at this time....

Near Appaloosa Trail, Waco, TX 76712
Lou S.

Lou S.

arrived on site to inspect venthood light being cracked. Upon further inspection, I found that the venthood left light was broken and needed to be replaced. I removed and replaced the light and tested it. The light operated as designed. Job completed.

Near Bonanza Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

WDT730PAHZ0 (Dishwasher) - Arrived onsite to install new control and sump n motor to dishwasher from my prior visit’s diagnosis. Removed sump n motor, control and installed new replacements. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near N Main St, Copperas Cove, TX 76522
Thomas L.

Thomas L.

Arrived on site for unit not heating up to 400.set unit to bake and 430. Unit heated properly. Unit eventually won’t reignite and then instantly shut down. Unit will need direct spark module. Customer is going to replace with new range.

Near W 16th St, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect washer not draining. Upon arrival, the customer advised that the last wash she did there was approximately 2 inches of water in the tub after pulling her clothing out. I found that the water was off and the unit was unplugged. I turned the water on and a plugged the unit in and immediately water started trickling into the unit. I placed the unit in diagnostics and manually drained the unit. The was no standing water in the tub when I arrived. After draining the unit, I checked for error codes and found 8/1 and 8/3. I ran the unit in diagnostics and the unit operated as designed; however, water continued to trickle from the valve during testing. I am ordering a water inlet valve housing and scheduled return service for 07/12/18. No water leaks observed during service.

Near Ridgewood Dr, Leander, TX 78641
Kevin B.

Kevin B.

site and found a Lego in the drain pump that has stopped it from working. Replaced drain pump. No water leaks from connections at time of service, job complete

Near Farm to Market 1626, Kyle, TX 78640
Thomas L.

Thomas L.

Near E 15th St, Georgetown, TX 78626
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice intermittently. Removed ice chute plate and dispenser motor. Found ice dispenser motor had a bad seal causing bad rotation in where the motor turns the shaft. Removed motor and installed new dispenser motor and ice chute plate. Reassembled. Tested multiple time and found no delay in dispensing. No other issues found. All water connections were dry at time of service.

Near High Chapparal Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

WRF535SWHZ00 Arrived on site for “not cooling in fresh foods section” complaint. Inspected unit and found thermistors faulty. Removed and replaced thermistors. Unit is performing as designed. No leaks detected, at time of service.

Near Mark Christopher Way, Manor, TX 78653
Joseph C.

Joseph C.

110.87721701 Arrived on site for “no heat when spinning” complaint. Inspected unit and found high limit thermostat blown. Removed and replaced thermostat. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Mark Christopher Way, Manor, TX 78653
Lou S.

Lou S.

arrived on site to inspect oven not working. On the previous service call, the unit was not wired correctly and the customer had the builder come and check it. The customer advised that the builder pulled the unit from the wall and checked the wiring and did in fact have to re-wire the electrical. Upon further inspection today, the unit was still showing error codes. I cleared the codes and attempted to test the unit, but it showed the same error codes again. I removed and replaced the main control board and tested the unit and the unit operated as designed. Job completed.

Near Osmarea Drive, Austin, TX 78717
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I installed the microwave light, not the venthood light, and tested the unit and the unit operated as designed. Job completed.

Near Ranch Rd 620 N, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Arrived on call for washer not washing cloths or spinning cloths properly, found prior failed drain pump, replaced drain pump today and ran auto test and unit went all the way through auto diag., all checked good, pressure switch and trap and pressure hose not needed and no errors after running auto test, no leaks after repair call complete. Also instructed customer on soap usage.

Near Lloyd Ln, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Arrived on call for washer not washing cloths or spinning cloths properly, found prior failed drain pump, replaced drain pump today and ran auto test and unit went all the way through auto diag., all checked good, pressure switch and trap and pressure hose not needed and no errors after running auto test, no leaks after repair call complete. Also instructed customer on soap usage.

Near Lloyd Ln, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for noise from freezer, found ive forming directly below fan blade, replaced adapter with new fan and added permigum to adapter and sealed were inside liner meets outer cabinet on both sections and replaced freezer evap fan and all checks good, no water leaks after repair, call complete.

Near Elm Wood Dr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for noise from freezer, found ive forming directly below fan blade, replaced adapter with new fan and added permigum to adapter and sealed were inside liner meets outer cabinet on both sections and replaced freezer evap fan and all checks good, no water leaks after repair, call complete.

Near Elm Wood Dr, Elgin, TX 78621
Arthur B.

Arthur B.

ED5VHEXVB02 (SxS Refrigerator) x Arrived onsite to replace thermostat on SxS refrigerator from prior tech diagnosis. Removed old thermostat and installed new replacement. Reassembled. Tested unit. Hooked up gauges and found high side over 350psi. Found restriction in dye drier. Removed dryer drier and installed new dryer drier WPW10143759 from truck stock using braising methods. Vacuumed system down to -25PSI. Charged with 5.0oz of R134a refrigerant. Tested unit. Pressure on high side was @180psi,low side @4psi. Good air flow and frost pattern on evaporator. No other issue found. No water connections made to unit since unit was moved into garage.

Near Alvin Dr, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect dryer not heating well. Upon further inspection, I verified voltage at the outlet and terminal block on the unit. I placed the unit in diagnostics and checked for error codes. I checked the vent hose coming out of the unit and found it crimped together so I shaped it open. I found error codes 4/3 and 4/4. I had already verified voltage to the unit. I cleared the codes and ran the unit in diagnostics. No further error codes. I used my vent testing materials and tested the venting and found that the unit is venting well. I used my thermal couple to verify temperature inside at the vent which got up to 208. I verified ohms at all the components...fuse, cutoff, and element. I questioned the customer on use and found that the unit is being operated on different modes for different items. I found nothing wrong with this unit at this time and advised the customer on proper use of the unit. No lint observed during service.

Near Thunder Horse, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not washing. Upon further inspection, I found that the soap was not being dissolved and the unit was not washing. I placed the unit in diagnostics and tested and the unit motor did not come on and was showing error code 9/1. Also, I found that both tracks were bound and twisted to a point to where the upper rack was falling off and the rear stops were worn and not stopping the rack from falling either. Also, I found that some of the wheels were missing from the upper rack. I am ordering a sump/motor assembly, both tracks, four tub wheels, four rack wheels and two rear stops and scheduled return service for 07/10/18. No water leaks observed during service.

Near Thunder Horse, Leander, TX 78641
Mike G.

Mike G.

MVWC565FW0, Arrived on site for unit not power on checked unit and found that when unit is plugged in drain pump turns on cancel unit out and recalibrated unit and retested unit and fou d that the unit is now filling washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine after recalibrating....

Near FM 1123, Belton, TX 76513
Mike G.

Mike G.

MVWC565FW0, Arrived on site for unit not power on checked unit and found that when unit is plugged in drain pump turns on cancel unit out and recalibrated unit and retested unit and fou d that the unit is now filling washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine after recalibrating....

Near FM 1123, Belton, TX 76513
Robert J.

Robert J.

WED5000DW2 Arrived on job to replace timer. After replacement of timer test air flow and heat. Operation normal job complete.

Near Tupelo Dr, Kyle, TX 78640
Nathaniel B.

Nathaniel B.

Model MEDB765FC0, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is a l2 line voltage error, checked ac volts on l2 to ground at outlet and only got 12.9 ac volts, customer to contact a electrician, dryer wall vent is clear,, call complete.

Near Kona Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MEDB765FC0, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is a l2 line voltage error, checked ac volts on l2 to ground at outlet and only got 12.9 ac volts, customer to contact a electrician, dryer wall vent is clear,, call complete.

Near Kona Dr, Bastrop, TX 78602
Arthur B.

Arthur B.

ED5FHEXSB00 (SxS Refrigerator) - Arrived onsite to install new condenser fan motor to SxS refrigerator from my prior visit’s diagnosis. Removed back unit cover and removed faulty condenser fan motor. Installed updated replacement. Reassembled. Tested unit. Unit now runs quietly as intended. No other issues found. All water connections were dry at time of service.

Near Maedell Dr, Killeen, TX 76542
Arthur B.

Arthur B.

RF369LXPB3 (Freestanding Range) - Arrived onsite to install oven control to freestanding range from my prior visit’s diagnosis. Removed control and installed new replacement. Reassembled and tested. All functions/features now works as intended. No other issues found at this time.

Near Maedell Dr, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for fresh food evap cover iced over, customer had unit unthawed when got to location, replaced evap cover and main control and sealed around drain tube cup and were inside liner meets outer cabinet on both sections, customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Jordan Cove, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for fresh food evap cover iced over, customer had unit unthawed when got to location, replaced evap cover and main control and sealed around drain tube cup and were inside liner meets outer cabinet on both sections, customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Jordan Cove, Bastrop, TX 78602
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer for customer complaint of French door refrigerator not making ice in RC section. Checked temperatures innRC section and found @50F, FC section @10F. Ran test 40 to verify 3Way valve and found valve working as intended. Call WPL Techline 772238720 and advised to also run test 128,129. All pass. Advised to change evaporator cover,rear control,Orion board,dual valve and both icemakers per service pointer. Advised customer that will need to order parts. Customer will defrost 24hrs prior to return visit on 7/10. All water connections were dry at time of service.

Near Andalucia Dr, Killeen, TX 76542
Mike G.

Mike G.

MVWC565FW0, Arrived on site for unit will not go pass wash checked unit and fou d that the lid lock is bad and will not lock lid replaced lid lock and checked unit and unit is now locking and unlocking and is now working properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Iglesia Ln, Temple, TX 76504
Mike G.

Mike G.

MVWC565FW0, Arrived on site for unit will not go pass wash checked unit and fou d that the lid lock is bad and will not lock lid replaced lid lock and checked unit and unit is now locking and unlocking and is now working properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Iglesia Ln, Temple, TX 76504
Kevin B.

Kevin B.

Arrived on site And found no cooling and no frost pattern on evaporator, inspected compressor and found it is very hot to the touch and voltage to it is correct. Compressor has failed and will need to be replaced. No water leaks from connections at time of service scheduled for July 23 per customer request

Near Westlake Dr, Austin, TX 78746
Arthur B.

Arthur B.

RF368LXPB2 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range bake feature not coming on. Removed back cover and found terminal block shorted and melted. Also found plug itself on the spade shorted out as well. Advised customer to have receptacle and outlet changed prior to return. Unit will need new terminal block. R/S for Tuesday 7/10. Unit is unplugged at this time to prevent any other damage.

Near Drystone Ln, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control due to the unit making an echo beeping sound at the end of the cook time. I tested the unit five times to verify that the noise stopped by replacing the control and the unit operated as designed. Job completed.

Near Farm to Market Rd 1431, Jonestown, TX 78645
Lou S.

Lou S.

arrived on site to inspect oven taking too long to heat. Upon further inspection, I found that this is a new unit that has never been used. I placed a rack in the center of the unit and placed my thermal couple in the center of said center rack. I turned the unit on bake at 350 degrees and proceeded with testing. The unit beeped after 10 mins telling me it was at 350 degrees; however, my thermal couple reading was 299-300. I continued with testing with my readings as follows...362, 336, 366, 341, and 351 and after approximately 35-40 mins of testing, my average reading was 351. I notified the builder of my findings. I never had to remove the unit from the wall during testing. Job completed.

Near Farm to Market Rd 1431, Jonestown, TX 78645

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