"Arrived on site to diagnose washer that is not draining. Checked unit and found broken wire on the wiring harness going to drain. Attempted to repair wire. Retested and unit was not draining, and is also dripping gearcase oil. Ordering control, harness, pump, gearcase. Office to schedule return visit. ; ordrng 1 W11591637 (Wiring Harness) and 1 W11543998 (Control) and 1 W11423758 (Gearcase)"

Arrived on site to install control diagnosed by previous technician. Installed control and ran unit and verified proper function. Unit passed all diagnostic checks. Only saved error code is overload code. Advised customer of proper loading. Adjusted level of unit. Unit working as designed. Call complete.

Arrived on site to diagnose washer that was not draining or spinning. Ran unit and found error codes for off balance load and overload. Tested drain pump and it sounded weak. Replaced drain pump. Retested and verified good drain. Ran unit in high speed spin and could not verify any abnormal issues with the spin. Unit likely being overloaded and off balance at the residence. Unit tested good and is working as designed. Call complete.

Arrived on site to follow up on noisy banging dryer. Replaced rear drum seal and installed new rollers / belt. Tested unit and verified it is working as designed. Call complete.

"Arrived on site to follow up on microwave that was recycling during use. Inspected wave guide and mag and found the chassis and mounting panel for the mag and wave guide was significantly bent, allowing RF to leak and cause resets. Called and reported findings to tech Line, unit non repairable due to structural bends. SR 7733076553. Customer advised to contact customer service per tech Line. Call complete."

Arrived on site to install previously diagnosed control to resolve dryer throwing error code. Replaced control and tested. Verified unit is working as designed. Call complete.

"Arrived on site to diagnose refrigerator with no ice production. Cycled unit and could hear valve try and fill, but no water entered icemaker. Removed icemaker and found the fill tube and cup were frozen with a giant chunk of ice. Melted down ice and found the fill hole had Styrofoam in it. Removed blockage and tested. Verified unit working as designed. Call complete."

"Arrived on site to replace previously ordered parts for refrigerator. Replaced ice bucket, coupling, and chute. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance. No further repairs needed and no leaks were found at time of service.

Arrived on site to replace previously ordered parts for range. Replaced both bake ignitor and tested unit. Found all is functioning properly at this time.

Arrived on site to diagnose a refrigerator that was making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer fc door may not have been fully closed allowing condensation to freeze around fan motor. No noise was present at time of service and no further repairs needed. No leaks were found at time of service.

Arrived on site to replace previously ordered parts for range. Replaced burner head and knob and tested unit. Found all is functioning properly at this time.

Arrived on site to level refrigerator. Set levling legs and made neccessary door height adjustments. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of sparking inside unit, found burnt magnetron and wave cover. Ordering magnetron and wave cover, . ; ordrng 1 5304514250 (Magnetron) and 1 5304514227 (Wave cover)"

"Arrived on site to replace heater under special project, after replacing, unit tested good."

"Arrived on site to replace heater under special project, after replacing, unit tested good."

"Arrived on site for customer complaint of unit not working and some wires were damaged, I was able to add some wire extensions to the broken wires (water valve wires) cut and splice the extensions in place, unit tested good.

"Arrived on site for customer complaint of lights not working, found loose wiring and 1 bulb was bad. After tightened the wiring, unit tested good, customer will have to buy new bulb."

"Arrived on site to change filter and test refrigerator for an issues. I replaced filter, I inspected unit, found all temperatures good, condenser clean, unit working as designed.

"Arrived on site to replace door bellow, after replacing, we ran a test cycle, no leaks, tested good,

"Arrived on site to test unit for ice maker only dispensing crushed ice, tested unit found all components of the ice maker are working correctly, solenoid is activating for cubed ice and not for crushed, stated to customer that per owners manual for cube ice normal specification are 70% cubed and 30% crushed, and the opposite for crushed, also advised customer to periodically empty ice bin do to unused ice sticks together causing more the usual crushed ice, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for water leak, tested unit found sump leaking water, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for not starting, tested unit found when closing door, and press start would get 3 beeps and nothing will happen switch tested good, replaced control board, all functions returned to normal, control is now sensing closed door, water is filling, ran unit for 10 minutes, unit drains good , no leaks detected job complete"

"Arrived on site to test unit for water leak, tested unit found a hole in outer tub, will need new tub to continue diagnostics, office to reschedule ; ordrng 1 W10371566 (Tub)"

"Arrived on site to test unit for loud noise, tested unit found failed gear case and water leaking from gear case and shorted out the shift actuator, shift actuator did not shift all the way causing damage to belt and cam, replaced parts tested unit unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for not completing cycle, customer stated that after cycle customer stated after cycle completes the clothes is still wet, tested unit found that the water pressure sensor is not reading correctly leaving water at end of cycle,

"Arrived on site to test unit for F8E1, tested unit found cold water valve not opening, replaced cold water valve and hot as precautionary tested unit, unit now running as designed,no leaks detected job complete"

Arrived on site to diagnose a dishwasher with a door not opening and closing properly. Found friction pads broken and replaced both pads. All is working properly at this time and no leaks were found at time of service.

Arrived onsite and found unit had extremely poor condenser air flow from large accumulation of pet hair from prior owner of home. Removed hair accumulation and sheet of ice immediately began to form properly at the evaporator. Noted to customer that the reservoir drain pump does not operate and the reservoir leaks slowly for a hairline crack. And although these issues are non essential to production at the moment they may become issues in future. No charge due to call back status.

Arrived on site to diagnose a refrigerator that is freezing condensation around damper. Found item placement preventing door from closing properly and allowing excess humidity into rc. Adjusted item placement and all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker thermistor mount broken and replaced icemaker assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a washer that is making unusual noise. Found bearing failing in unit and tub/drum assembly will need to be replaced to complete repairs. Office to contact extended warranty to check if autho will be provided. If autho is given 2 hours needed for repair and 2 techs also needed.; ordrng 1 W11460604 (Tub/drum)

"Arrived on site to diagnose microwave oven combo with non running microwave. Post power cycle unit throwd an F1E5 error related to the transformer. When testing the unit the interlocks are incredibly hard to get to trigger to even shut off the MW light, and even holding the door closed doesn't get them off. Have to replace the interlocks / harness to begin the repair, and after unit may need an inverter / control board.Ordering harness, transformer, MW control and appliance manager. No eta avail on harness. Office to schedule when we have all needed parts. ordrng 1 W11033422 (Interlock Harness) and 1 W10217711 (Inverter) and 1 WPW10486188 (Microwave Control)"

"Arrived on site to diagnose refrigerator not dispensing ice. Ran unit and can hear auger motor running. Found that if any pressure is applied, the impeller spins on the auger shaft. Cut off auger shaft and replaced the motor and impeller. Tested unit and verified proper function. Call complete."

"Arrived on site to diagnose refrigerator providing very little cooling in either compartment. Checked Temps and found compartments in the 60s. Checked compressor and found its barely warm to the touch, pulling .64 amps, and sounded weak and gurgling. No frost pattern present, drier room temp. Unit has a sealed system or compressor failure. Ordering sealed system parts and autho for AHS. ; ordrng 1 5304475102 (Compressor Kit) and 1 5303918284 (Evap Kit) and 1 TJ90SF8404 (Access Valve, non WP) and 1 Wp10143759 (Dryer)"

"Arrived on site to diagnose range that is not getting to set temp. Ran unit and found it took a long time to heat. Checked elements and found the bake element is bubbled and showing open, causing the failure. Customer wants to replace broil element as well on return visit. Ordered both elements. No eta on 0 stock bake element. ordrng 1 W10779716 (Bake Element) and 1 W11238400 (Broil Element)"

"Arrived on site to diagnose dryer that is not running at all. Ran unit and found start just clicks, but isn't running. Checked safety devices and found thermal fuse open. Ordering thermal fuse. Return visit set for 3/23. ; ordrng 1 WP3390719 (Thermal Fuse)"

"Arrived on site to diagnose range that was not regulating temp on front left burner, customer said burner doesn't come on at all or stays on hot. Found switch for burner burned out. Replaced infinite switch. Retested and verified proper function. Unit working as designed. Call complete."

Arrived on site for cooktop burner not igniting. I inspected the unit and work area I found the front right ignitor missing a piece of the electrode. I replaced the ignitor and reassembled the unit. I tested all the burners and found them working as designed. Job complete.

Arrived on site for fridge door falling off. I inspected the unit and work area. I found the center hinge missing a spacer. I removed the doors and replaced the spacer. I tighter the hinges down. The unit is working as designed. No more sagging. Job complete.

"Arrived on site for oven not working at all. I inspected the unit and work area. I found the unit powering on and starting to heat but throwing error code f30. I tested voltage to the temperature sensor, I found none. I spoke to the customer about replacing the sensor and control. Reschedule for Wednesday 3/23/22. ordrng 1 WB27X25322 (Control) and 1 WB21X10165 (Sensor)"

"Arrived on site for console display not working. I inspected the unit and work area. I found the display showing lines through it. I replaced the display, and connected the unit to WiFi. I advised the customer get the whirlpool application and sync the range to it. I tested the unit and found it working properly. Job complete."

"Arrived to inspect no ice, FC was at 11.5 F, ice maker housing was 20.5 F. I found the compressor discharge just below 120F, slightly too cool for a sealed system at these temperatures. The unit appears to have a sealed system issue and I will discuss my findings with management. No leaks observed during service. ; O-emld tckt"

Arrived to inspect no ice. I found all of the wires at the door connector were broken and exposed within the sheath. I quoted the CX for repair and they accepted.No leaks observed during service. Please allow two hours for return service. Tech GC only.; ordrng 1 2hourService (2 Hour Service) and 1 TechGCOnly

"Arrived to inspect wet clothes after cycle, inspected gear case and and oil was found on splutch assy. Set it to diagnostics and stored error code 3/2, ran a diagnostics cycle test and basket is badly out of round ordering parts. Office will contact CX to reschedule return service, no leaks observed during service. ; ordrng 1 W11454734 (Gearcase assy) and 1 W11239857 (Belt) and 1 W10752719 (Basket)"

"Arrived to inspect washer F9E1 code, also set it in diagnostics and had F3E1 F8E3 error codes stored, set it on diagnostics and found pump not properly pumping water out, access back of unit and to access cap filter to check for debris and there was a face mask stuck in the cap filter causing pump not to properly drain, removed stuck debris. Detergent dispenser unit is back flowing water to the automatic detergent and making too much soap suds in wash cycle causing unit to stay locked and staying in flood mode. Reassembled unit, set it on diagnostics cycle and tested good, will require replacement of dispenser assy no leaks observed during service ; ordrng 1 W10862190 (Detergent dispenser) and 1 WPW10247306 (Valve)"

"Arrived on site to inspect loud noise, disassembled unit and inspected all rollers only one had failed, Installed new part and clean unit, reassembled and tested, unit working as designed."

"Arrived to inspect not running dishwasher, entered diagnostics and had stored error codes 4-3 and 7-1, proved to motor harness and had continuous voltage, 116 voltage when pilot when engage and and 122 volts when motor had to run. Replaced sump/motor and control board. Set unit to diagnostics cycle, the unit is now operating properly as designed, no water leaks observed during service."

"Arrived on site for a washing machine that is continuing to drain and is telling the customer to remove the clothes or start a new cycle. The customer had the unit unplugged and immediately upon plug in the unit and the unit went into a drain and the error message popped up. Despite any attempts to remove the error message, the unit would not change the error message. Upon unplugging the unit, found the main control clicking on a relay seven times before powering off. Replaced the main control and tested the unit. The unit ran through an auto test and manual testing as designed. The customer did not have any close to start a new cycle but the unit is working as designed. Call complete."

Arrived on site for a washing machine thats making a screeching sound during operation. Inspected unit and work area. The customer advised the unit will complete a cycle but that it seems to be really loud when it starts ramping up into the spin. Tested the unit and confirmed the customers complaint. Checked underneath the unit and found the cam stripped. Replaced the cam and removed the motor to widen the gap for the belt to make sure the belt had a nice firm grip on both motor and cam. Reassembled the unit and ran the unit for an auto test. The unit began to run and operate as designed. Call complete.

"Arrived on site for a dryer that is not displaying. Inspected unit and work area. The customer advised that the unit will turn on and make selections but the lights on the control panel do not illuminate. I did confirm the customers complaint and found the user interface with allow the unit to start any cycle and make the selections as the key tone was beeping but no lights were turned on. Check voltage to the user interface info and proper voltage. Ordering user interface, harness, and control for the repair. The office will need to contact the customer about a return date due to out of stock and PSP items.; ordrng 1 W11378949 (Console) and 1 W11459337 (UI harness) and 1 W11512506 (Control)"

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Confirmed the customers complaint and attempted to jump the icemaker. Found that the icemaker would not turn. Check voltage to the icemaker and found 120 V. Unfortunately, I did not have any parts on hand. Will need a return with the icemaker and order a Control just in case. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11449482 (Control)"

"Arrived on site for a washing machine that was clicking and did not finish the cycle. Inspected unit and work area. The customer advised that they believed the same issue was happening again with this washer where it would clear cannot drain. I ran the unit through diagnostics and did not find any stored error codes. Tested the unit in manual high speed agitation and spin. I could not find any fault going back-and-forth between the two. Ran the unit through an auto test and the unit ran as designed. I asked the customer if this had only happened on one load or if it had been happening consistently. They advised that the unit had been working for a full month without any issues and it happened on one load. Thus, they did not try to use it again and called back in. I called Whirlpool Techline and spoke to Adrian SR# 7733203071. He advised that based on my findings, there was nothing we can do at this point on the machine due to inability to replicate the issue. He said that if it only happened on one load, it might have been an issue with the load. He advised to make no repairs at this time. Advise the customer to try different size loads and to see if theres an issue consistently with this unit not being able to finish the cycle. I did advise the customer that if the basket is overloaded or the unit goes off-balance, they may find issues with the unit completing cycles. I did advise them to try to capture it on video and contact us back if further issues persist. Call complete."

Arrived on site for a refrigerator that is not ceiling properly. Inspected unit and work area. Confirm the customers complaints and found the slides bent specifically more so on the left-hand side. Replaced the slides and tested the unit. The unit began to open and close as designed. Call complete.

Arrived on site for both RC and FC not cooling. Upon arrival found start device clicking. Replaced start device and compressor starts but makes rattling sound and shuts off. Compressor is pulling 8.4 amps. Spoke with PR and determined that unit need new compressor. Unit is a r600 sealed system.Ordering compressor and evaporator and PR will be ordering lockring parts; ordrng 1 W11370574 (Compressor) and 1 W11546692 (Evaporator)

Arrived onsite for unit making lots of noise. Need to order wheel blower. Please contact customer with estimated day for return. Office to reschedule ; O-emld tckt

Arrived onsite for heating element not operating. Upon arrival tested all elements and found right rear element was not operating. Test element and there was no continuity. Need to replace right rear element. Replaced right rear element and tested unit. Unit now heats correctly. Job complete

Arrived onsite for unit NOT WASHING DISHESNOT GETTING ANY WATER. Upon arrival tested unit on diagnostics mode and unit is getting water and washing. Customer said was not able to complete a normal cycle.During series of diagnostics test with no detergent was finding suds. Ran unit on normal cycle and found lots of suds. Found dispenser is leaking rinse aid causing suds issue. Need to order dispenser. All other functions operating as designed ordering dispenser office to reschedule.; ordrng 1 W11032769 (Dispenser)

Arrived onsite to install previously diagnosed parts. Replaced door latch and tested unit. Preheated unit to 350. Unit operates as designed. Job complete

"Arrived onsite for The ice maker is stuck and cannot be removed, in trying to get it out the front compartment detached. Upon arrival found ice bin was stuck in place by sheet of ice. Removed ice and test water fill on ice maker and found water overflowing to ice bin. Removed ice maker and found debris at bottom of icemaker water receiver and created ice build up making fill overfill. Melted all ice and cleared debris. Tested unit and unit operates correctly. No leaks present at this time.Job complete"

Arrived onsite for unit not cooling. Checked near the compressor and saw there a big start canister for the compressor. Conclusion was that the unit needs a sealed system replacement. Made quote as customer did not want to proceed.

"Arrived onsite for the timer not advancing when used in any option to stop drying. Replaced the timer, and tested the unit for 15min and timer did move. No issues at this time. Unit was covered under warranty, pic of pop in quick pics. Job complete"

Arrived onsite for unit putting hot water in when California cold. Found that the water lines were swapped. Was able to get to the unit as the tenant was able to remove the door before servicing. Tested the unit. Unit tested good. Job complete

Arrived on site for unit not cooling still. Checked the amperage when the start device kicks on. Will get to 9 amps but then would go back to zero. The compressor is locked and not working. Needs a SS replaced and SS is covered by manufacturer warranty. Ordered parts. ; ordrng 1 W10507884 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (Die drier) and 1 W11256565 (Evaporator)

Arrived onsite for unit having black or brown water sitting at the bottom of the unit. Looked at the bottom and saw some brownish looking water sitting at the bottom. Found that the garbage disposal was the issue as the water would back up and causing some of the water to run back into the unit. Turned on the garbage disposal to get rid of what ever was clogging the garbage disposal. Ran the unit and unit drained with no issues or water backing up back into the unit. Let customer know to run the garbage disposal to keep the issue from continuing. No leaks at this time. Job complete.

Arrived onsite for unit not cooling. Customer said that it wasnt cooling a few days ago and now is working with no issues. Could not duplicate the issue. Let customer know to monitor the unit and if it continues to call back as the issue could be related to the HV control.

Arrived onsite for unit not responding to touch on the control panel. Customer stated that they had issues with the touch panel not responding when trying to turn it on or selecting cycles. Tested the unit and couldnt replicate the issue the customer was having as when touching the panel it was responding with no issues. Called tech line to report findings. Said to let customer know to monitor the unit if it continues to callback. When returning to order the control panel and check for voltage incase polarity is wrong causing the ACU to not respond properly. Spoke with drew got sr#7733205778. No issues at this time. Job complete

Arrived onsite for the top freezer door possibly not closed correctly as some frost buildup at the top has occurred. Said that the customer had moved the hinges on purpose for the door to swing the other way. Looked at the door and went ahead and moved the hinge back a bit up top to get the door a little more leveled. The door closed with no issues and sealing perfectly. Did let someone know that the door May a bit of play when moving the door a bit as it is normal and nothing to be alarmed about. No issues at this time. Job complete

"Arrived onsite unit not making ice once again. Tested the unit and unit would not fill with water when forcing harvest. Found that the water is coming through the water line but not through the door. Need to order a new freezer door. Ordered part. Office to reschedule as part needs authorization before returning. ; ordrng 1 LW11026429 (FR door), states that autho needed"

"Arrived onsite for unit not heating. Tested the unit and it would not heat. Checked all fuses and the element and all checked good. Upon further investigation. Found that the wires at the back of the unit on the terminal block were incorrect, correctly re wired the terminal block, checked the voltage and saw it was only getting 120v. Let landlord know to get the voltage corrected will need an electrician to fix the power. No other issues at this time. Job complete.

"Arrived on site to install previously diagnosed parts. I installed the door, tub, heater, and sump. Upon swapping parts I found the middle rack right side adjuster broken. I am ordering one to return and install. Office to reschedule. Return tech to properly test the unit in diagnostics mode before leaving. ; ordrng 1 W11561080 (Rack Mount (front right side)) and 1 Research (Screw for rack mount)"

"Arrived on site for a dishwasher with an unresponsive UI. Upon arrival the customer stated that the UI would not turn on or light up at all. They tried cycling the power to it but it never worked. I tested the unit and found it responsive. I put the unit into diagnostics mode and found stored error codes F2E1 for stuck key. I then ran a test cycle and found it ran through as designed. I informed the customer on my findings and that we could replace the UI for prevention, but at the time of service it was running as designed. The customer declined any repair.

"Arrived on site for a cooktop with the middle back burner not working. I tested the unit and found the back dual burner not heating at all. I tried to remove and service the unit, but found two technicians will be needed. I informed the customer that additional fees are applied for a second tech, and that it is most likely the switch or burner itself failing. The return techs to further diagnose and adjust quote as needed. Office to reschedule.; ordrng 1 2TECHS (2 TECHS)"

Arrived on site to install previously diagnosed parts. I installed the control and then tested the unit. I ran it for several minutes while monitoring temps with my thermocouple and found it running as designed. Call complete.

Arrived on site to install previously diagnosed parts. I installed the new hotplate and found the error code still present. Due to this I installed the new module and then configured the unit. I found the F47 error still occurring. I found that the display had failed upon swapping the new module. I replaced the display and then configured the unit again. I tested each hotplate with the proper induction pans and the unit was now working as designed. Call complete.

Arrived on site to install previously diagnosed parts. I installed the glides and then tested the unit. The drawer is working as designed. Call complete.

"Arrived on site for a dishwasher leaking. Upon arrival the customer pointed out several spots of floor damage from the leaks. I put the unit into diagnostics mode and found stored error codes F10E3 for drying fan error, F9E1 for diverter cant find position, F9E2 for diverter stuck on, and F6E1 for low or no water. I then ran a diagnostics cycle and found the vent fan not turning on. I could not replicate a leak, but I found the water never transitioned through the different wash arms. Upon further inspection I found signs of water under the diverter. I ran the unit again and tested voltage at the vent. I found it good, but the vent was still not functioning. This indicates a faulty vent and sump/motor. I advised them to not run the unit until repaired. I am ordering the vent and will return with the sump to install. ; ordrng 1 WPW10469574 (Vent)"

Arrived on site for a dishwasher with visibly broken parts on the upper rack. Upon further inspection I found the adjusters broken. I installed the new adjusters and then tested the unit. I found it working as designed. in full

Arrived on site to install previously diagnosed parts. I installed the new control and then tested the unit. I ran a calibration and test cycle. Both ran through as designed. I then ran a manual high spin for several minutes and no abnormal noise occurred. The unit is running as designed. Call complete.

"Arrived on site and inspected dishwasher and found it is unresponsive, checked power at terminal block and found no incoming power. Inspected breaker and found it is not tripped. Attempted to remove dishwasher to inspect outlet but there is multiple layers of flooring in the way and dishwasher cannot be safely removed without damaging it. House electrical will need to be inspected/corrected to correct issue, job complete"

"Arrived on site and per customer request adjusted each burners lowest setting. All burners adjust properly now, Job complete"

"Arrived on site and replace remaining slides, customer is now experiencing strange heating issue. I element will turn on and show power if door is open and start button is not pressed for time or is moved into a cycle position. Dryer does not heat if timer is not in a cycle position. Dryer will still start and operate normally, found airflow meter is showing vent is restricted, Took one picture. Spoke with SW heating element and timer would be needed to correct new issue. EH will discuss how to handle new issue with AHS, job complete"

"Arrived on site and inspected door and found vent trim screw mount is broken, took one picture. After replacing it took one picture of the door assembled and working properly, job complete"

"Arrived on site and found upper freezer drawer bin handle is broken, replaced freezer bin and it is now working properly, job complete"

"Arrived on site and inspected oven and found damage due to aluminum foil used as a liner, took pictures. This cannot be repaired however Oven can still be used without any issue, job complete"

"Arrived on site and found saved error code for long fill, found hot water is off at source, after turning it on. Cold water flow into washer is weaker than hot water flow. Sent videos to KB/service management. All other functions in manual diagnostics work properly. Washer is noisy/squeaky at the beginning of the spin cycle but quiets down after a few seconds. Inspected gearcase assembly and did not see any issues. ; ordrng 1 W11038689 (Valves)"

"Arrived on site and replace clear water line in freezer door and panel assembly. After replacement found leak is Between refrigerator liner and is spraying the compressor area. Inspected compressor area and took pictures. Found model and serial number has been removed. Discussed this with customer and found it was due to this fridge being claimed as unrepairable but resold through a used appliance retailer. no further repairs should be attempted on this refrigerator, Job complete"

"Arrived on site Inspected dryer and found it is not heating, disassembled dryer and found heating element has failed, took one picture. after replacement his dryer is heating normally, airflow meter is showing good airflow but this is a whirlpool airflow meter not a Samsung one, job complete"

Arrived onsite for refrigerator not cooling. Upon inspection I found that the evap had frozen over. I tested the defrost heater and found it showing open. I am ordering 1x defrost heater and returning with thermistor.office to reschedule when we have part ; ordrng 1 W11546610 (Defrost heater.)

Arrived onsite for MW making noise when in use. Upon inspection I found that the noise is coming from the turntable motor. I quoted customer for motor R/R . I am ordering 1x turntable motor and rescheduled for 03/24/22.; ordrng 1 WPW10466420 (Turntable motor)

Arrived onsite for dishwasher with upper rails broken. Upon inspection I found broken rails. I quoted customer for rail R/R labor only. Customer agreed and I installed new rails and tested unit and found unit operating as designed no leaks at this time. Job complete.

Arrived onsite for dryer making noise when in use. Upon inspection I found the blower wheel housing rattling. I adjusted housing and and tested unit and found that the rattle had gone. Customer confirmed. Job complete

"Arrived onsite to install previously diagnosed pats. Upon inspection I found that the new control panel didnt come with the console. I am ordering 1x console, jumper harness just in case and returning with sent parts. Rescheduled for 03/23.22.; ordrng 1 W11028004 (Jumper harness) and 1 W11305293 (Console)"

Arrived onsite for washer not going into spin and makes a screeching noise. Upon inspection I found that the splutch teeth had worn own and the belt was glazed. I replaced the sand tested unit and found unit operating as designed.job complete no leaks

Arrived onsite for dishwasher not heating. Upon arrival I ran unit in diagnostics and found that the heater would not turn on. Upon further inspection I found that the heater element was showing open when tested at p4 4-3 connector at control. I installed new element and tested unit and found unit operating as designed. Job complete. No leaks.

"Arrived onsite for dryer not drying cloths. Upon inspection I found unit heating, upon further inspection I found that the unit had no air flow with the exhaust tube connected and good flow with it disconnected. I advised customer to have a vent cleaning company come out to check his vent on the house for any clogs and cleaned. Job complete"

Arrived on site to replace sump and motor element and valve. Replaced all parts test unit no leaks present. Job complete.

Arrived on site to test unit for upper oven not getting to temp in time. Test unit and found broiler element broken. Ordering new broiler office to reschedule ; ordrng 1 WP9760774 (Broiler element)

Arrived on site to test unit for lights being dim. Will return with control board. Office to reschedule ; O-emld tckt

Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in not allowing unit to drain. Removed plug test unit and unit test good job complete.