"Arrived onsite for refrigerator that is building up frost in the freezer section and the icemaker would leave large blocks of ice in the ice bin. Upon inspection I found that the slider where falling causing the frosting issue. Upon further inspection I found that the ice maker would not harvest and the was ice blocking the fill tube Combined with the evidence of water running down the back of the icemaker in to the bottom of the freezer and freezing looking Sort of like a frozen waterfall it Indicates that the water Inlet valve may be Weeping. I am ordering 1x Water inlet valve, icemaker And returning with sliders to complete call. ordrng 1 WPW10420083 (Water inlet valve) and 1 WPW10281342 (Ice maker)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps and found both compartments were warm and the compressor is on. I pulled the unit out and found the condenser coil lines were badly corroded as was the heat exchange. Compressor showed .79amps. Also found where the unit had leaked water or possible condensation from the refrigerant lines and corroded the pan at the back of the unit (photos) and leaked on to the floor (photo). ordrng 1 WP2188822 (Evaporator) and 1 W10160407 (Compressor kit) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV dye drier)"

"Arrived on site to inspect microwave/oven wall combo unit not heating properly. Upon further inspection, the customer advised that they had their one year inspection and the inspector advised the unit was not heating properly. I placed the unit in diagnostics and checked error codes and found F6E4. Per tech sheet, I removed and replaced the main control and cleared the code and test on Bake at 350 degrees. My temp reading at preheat was 396. Next five readings were 344, 388, 330, 386, 343 for an average temp of 358.2 degrees. I advised the customer of my repairs and test results. Customer requested to replace the inner door glass due to it being scratched. I am,ordering the glass and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/09/22 per MS. ; ordrng 1 W11455100 (Inner glass) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to install previous diagnosis parts. We installed parts that were listed in Technical Service Pointer #: W11329116C. On inspection we found the right door gasket was torn on the top and the bottom flap of the gasket was missing. ordrng 1 W10917313 (Door gasket)"

Arrived on site and inspected refrigerator and found customer was experiencing rattling noise coming from fresh from evaporator. Removed fresh food evaporator and Styrofoam broke in the process. Found ice inside of evaporator fan. Reinstalled fresh food evaporator cover for the time being but a new one will be needed; ordrng 1 W11610999 (Ff evap cover)

Arrived on site to test unit for not completing wash cycles. Found motor was not engaging. Ordering motor and run cap. Office to reschedule. ; ordrng 1 W11428524 (Capacitor) and 1 W10890624 (Drive motor)

"Arrived on site and found range loses power intermittently, inspected terminal block and found suppressor is burnt. Incoming power is correct, will bring back suppressor, Main harness and control board; ordrng 1 W11175842 (Suppressor) and 1 W11171883 (Main harness)"

Arrived on site to diagnose a range with door separating. Found stainless skin separating from door glass and rf foot and foot bracket damaged. All three parts will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11176456 (Panel) and 1 W11172758 (Leg bracket) and 1 WPW10058460 (Foot)

"Arrived on site to test unit for F6E1 error, tested unit found error code present, sensor reading oven temp at 78 degrees, open oven and noticed its way hotter then that 150-200, customer stated that last time she used oven was 6 days ago, broil element is at 300 degrees and is cycling on its own, stuck relay causing oven to heat up, need to replace control and sensor to fix issue, turned power off to unit due to potential fire hazard, customer can still use top gas burner but will have to light with match, ordering control returning with sensor as well, office to reschedule ; ordrng 1 W10803488 (Control board)"

Arrived on site for range turning itself on. I inspected the unit and work area. I powered the unit on and found fault code for stuck eye in diagnostics. I found the turning the broil on by itself. I am ordering the control to complete the repair. The office will reschedule when we have eta on part; ordrng 1 W10894098 (Control)

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that the unit did make three batches of ice but completely stopped again there afterwards. Check the unit and found ice frozen in the fill tube again. Chipped out the ice and was able to get the water to flow freely down into the icemaker assembly again. Spoke to CS and was advised to go ahead and order the door due to potential issues with the filter Peter. Ordering the door in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 LW11026429 (Stainless door)

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the unit stopped cooling all together and immediately when the compressor starts to run, all hes hearing is a clicking sound. Advised the unit has not called for over a week. Did confirm the customers complaint and replaced the starting device. Still found the unit pulling 6 A when trying to start. The unit would run for 10 seconds and shut off. Unit will need a new compressor, dryer, and coupler for repair. Ordering parts plus the nitrogen and r600 kit and the office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule service for at least two hours if not three on return visit.; ordrng 1 W11370574 (Compressor) and 1 W11490399 (Drier) and 1 W11506635 (Coupler) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"

"Arrived on site to test unit for F2E1 error, tested unit found unit unresponsive to controls and error displayed on console, cycled power, error code still present no loose connection found on UI, will need console to fix issue, ordering part, office to reschedule ; ordrng 1 W11232121 (Console)"

Arrived onsite for refrigerator that is not cooling. Upon arrival I found that the unit was unplugged. I plugged unit in and plugged amp thermostat this took around 10mins and the amp draw did not go past .7 I then monitored the evap for another 10mins and found that it did not develop a complete frost pattern only the bottom 3/4 coils had frost. I am ordering 1x ss. 2hrs r600. Office to order parts and reschedule. ; O-emld tckt

"Arrived onsite for a microwave that pops the breaker and fuse when attempting to use the vent hood function. Upon inspection I found that the hood control board was ground to the chassis. Causing the issue I am ordering blower motor and the board and another fuse . Office to reschedule ; ordrng 1 W11409092 (MOTOR-FAN) and 1 W11443149 (PCBA, Hood Contro) and 1 W10138793 (Fuse)"

"Arrived on site for refrigerator not cooling, inspected unit and work area. Found unit running and all fans running but compressor was not running. Inspected the inverter and found it flashing 3 times and pause and again. Spoke to GC and said it would need a new compressor. Im ordering a sealed system repair for compressor, dryer, access valve and new inverter. Ordering autho from sealed system. ; ordrng 1 W11087200 (Inverter) and 1 W10832994 (Compressor) and 1 WPW10143759 (UV DRYER) and 1 W11506635 (Access valve)"

"Arrived on site to inspect refrigerator water dispenser not operating properly. Upon further inspection, I tested the water dispenser measured dispense and it failed to dispense 8oz. I removed the filter and retested and it operated as designed. I contacted techline and spoke to Chris and advised of the complaint; along with my findings and history of the unit. Chris recommended testing the water harness with a hardness test kit, but hes advising that the filter is bad. I advised him that the filter was just replaced less a month ago and the previous 2 filters were replaced within 2 months prior. Also advised that the filter head has been replaced 2 times as well. Also mentioned the customer has a water softener system. Chris provided SR #7734521427 and recommended testing the hardness o f the water and provided a part number for the kit. He advised that if the the water is hard then the filter is doing its job in filtering the water, but if the water is fine, then the filter is bad. I explained this to my customer and advised that well have to take steps in getting results on this unit. I provided the SR# to my customer and am ordering the water hardness kit and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/09/22. I will return with all prescreened parts. No water leaks observed during service.; ordrng 1 WP350924 (Water hardness test)"

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found defrost problem in fc. Found thermistor results for Rc/Fc thermistors 4.1k/9.7k. Found bi metal harness failure as well as hv control no reading unit temps and goin into defrost on its own. Will need office to reschedule once availability of parts is known; ordrng 1 W11566892 (Harness) and 1 W11440346 (Control)

"Arrived on site to diagnose washer that was stuck in spin. Once unit is plugged in it just spins and spins and will not allow you to power off or cancel the cycle. Checked under unit and found the capacitor had leaked out all fluid and failed. Replaced capacitor and reteste,d, but unit is still spinning. Ordering motor, control, harness, and UI to resolve. Office to schedule, control is first part to be replaced. ; ordrng 1 W11556725 (Control) and 1 W11561182 (UI) and 1 W11590868 (Lower Harness) and 1 W11026785 (Motor)"

Arrived on site for washer not completing cycles. Upon arrival confirmed issue. Found f7E4 error in diagnostics. After further tests I found slider broken and not engaging basket. Rescheduled customer for 09/08/22 to complete repairs.; ordrng 1 W10734521 (Slider)

Arrived onsite for sealed system failure. Unit is running fans and compressor are running but only pulling 0.4 amps with no frost pattern. Ordering. Compressor and evap to repair. Corrosion present on the drip pan loop but no evidence of dye on or around the compressor. Office to reschedule. ; ordrng 1 WPW10507886 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 and 1 W10913906 (Access valve)

Arrived on site for dryer not powering up. Found unit is working but making a lot of noise and vibration . Ordering noise kit . No lint build up at time of service. Call to set return . ; ordrng 1 W11401018 (Noise kit)

Arrived on site for door seal issues. Found liner channel warped preventing proper gasket installation will need to order new door and gasket; ordrng 1 LW10672972 (Fresh food door ss)

Arrived on site to test unit for upper rack falling. Found adjusters broken. Found new adjusters are wrong ordering new adjuster ; ordrng 2 WPW10546503 (Adjuster)s

"Arrived on site to IM not producing ice. On inspection found that the new filter was not inserted all the way. Corrected the filter, tested in diagnostic mode and found the pump was not working as designed. Order pump and reschedule. No leaks observed during service.; ordrng 1 W11542868 (Pump)"

Arrived on site to washer bouncing. On inspection found a shock had popped off. Replaced suspension and tested in diagnostic mode. Unit working as designed. No leaks observed during service

Arrived on site to inspect IM bin with hole. On inspection the bottom of the bin was half missing. Install new bin. Unit working as designed. No leaks found during service.

Arrived onsite for washer that is no complete wash cycle. Upon inspection I found that there was a lid latch code and I also found that the lid latch was broken. I swapped out the latch and tested the unit and found that there was a new. Ode and the unit would not agitate or spin. I replaced the control and tested the unit and found unit operating as designed. Job complete.

Arrived onsite for refrigerator that has moisture/ condensation on the freezer side door and in the cabinet as well. Upon inspection I found that doors were not sealing up against the chassis properly. I adjusted the chassis using the set feet and I also sealed up any gaps I could find using the adhesive. Job complete

"Arrived on site to diagnose wall oven not heating. Tested unit and found igniter is glowing, but barely gets orange and not strong enough to close the safety valve circuit. . Customer approved. Replaced igniter and tested unit. Verified proper ignition and unit working as designed.Call complete."

"Arrived onsite to inspect washer not filling with enough water during cycle and leaving white spots on clothing. I found a service pointer in service matters that matches exactly what the CX is reporting.

"Arrived on site for fridge not making ice . Put IM into harvest . Maker would just keep harvesting and never actuate valve . Jumped valve and water filled IM. Replaced icemaker . Ran harvest ,all checked normal and filled properly . No water leaks detected at time of service. Job complete"

Arrived on site replaced valve . Ran diagnostics and no water leaks detected at time of service. Job complete.

Arrived on site. Installed a new main control powered unit on all fans and compressor powered on.

Arrived onsite for an refrigerator that has inoperable LED lights in the top of the refrigerator section. Upon inspection I found that the front top LED on the icemaker had went out causing the issue? I installed new LED. And tested unit and found unit operating as designed. Job complete.

Arrived on site for a refrigerator leaking. Upon further inspection I found the unit leaking from the water line close to the wall. I informed the customer this repair would not be in warranty.Call complete.

"Arrived on site for no ice. Found ice in mold,raised and lowered bail arm icemaker not running through a harvest bypassed internal fuse icemaker started a cycle diagnosed a defective icemaker. Replaced icemaker powered on icemaker,icemaker ran through a cycle and filled with water.

"Arrived on site for a washing machine that was leaking. On arrival the customer stated it is an intermittent leak. They found it has done it twice, and the first time there was much more water than the second. They provided a video of the leak and it was dripping from the bottom back. I found the unit stacked. I gained access to the back of the unit and ran a diagnostics cycle, a normal cycle for 10-15 minutes, and all the valves individually. I was not able to replicate a leak. However, I found the unit had created suds build up that filled roughly 1/3 of the tub while testing. I informed the customer that the leak could be due to over sudsing, or it could be the auto dispenser is not working properly and dispensing to much soap. Thus, creating to many suds. However, due to not being able to replicate the leak I could not be certain. Due to this I advised the customer on doing a clean cycle to clear the suds and possibly using a different soap and to monitor the unit for over sudsing. If the leak continues I advised the customer we will need a second tech to remove the unit

"Arrived on site for refrigerator, inspected unit and work area. I inspected unit and found RC LED module out.

"Arrived on site to follow up on sealed system repair. Evacuated system, which was slow to evac. Removed compressor, and had to cut out a section of pipe on the return line that been pierced. Replaced dryer and vacuumed. Verified unit holding vacuum for mins. Charged to 5.5oz. Verified frost pattern formed. Call complete."

"Arrived onsite for microwave starts and operates, but does not heat. Test unit and would not heat cup of water. Inspected unit and found blown diode and test capacitor and microfarads is not in range. Job complete"

"Arrived on site for washing machine being locked. I inspected the unit and work area. I gained access to the latch and manually opened it. I powered the unit on and found it stuck In Flood mode. I pulled the pressure sensor and blew through it. I found the sensor was stuck, once i blew into it the unit unlocked and stopped draining. I ran a diagnostics cycle and found it working as designed. I found the unit sensing water level properly. If the problem happens again it will need a pressure sensor. Job complete."

"Arrived on site for washing machine making a loud noise. I inspected the unit and work area. I found the bearings going out and howling. I gained access to the rotor stator and found the stator cracked in multiple locations

"Arrived on site to inspect wine cooler beeping intermittently. Upon further inspection, I tested temps using my multimeter with thermal couple and found the temps to be 53 degrees on a setting of 55. Also found the UI display missing digits. Checked the fans and all are operating as designed. Changed the temp on the control panel to verify the digits missing.

"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator failure, I removed and replaced the evaporator and drier and vacuumed the system. Pressures held good. I installed 5.75oz of R134a refrigerant and tested the unit. Unit is operating as designed and pressures were good. No water leaks observed during service, job completed."

"Arrived on site and inspected dryer and found it is not heating, disassemble dryer and found cut off has failed. Customer already has a new one on hand and after replacing it dryer is heating properly. Job complete

"Arrived on site and found start button is loose, disassembled control panel and found plastic behind button is broken, took picture

Arrived on site for washing machine leaking. I inspected the unit and work area. I found the bellow torn and the outer retaining ring off.. I installed a new bellow and filled the tub with water. I found the unit no longer leaking.

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival confirmed issue. Replaced compressor dryer and access valve. Pulled vac after verifying unit had not leaks with nitrogen. Recharged system with5.5os of refrigerant. Equalized psi was 55 and run time pressur3s were 0/150 and stable. Informed customer to give unit 24 hrs to cool and additional 48 hrs o fill bucket with ice. Call complete

Arrived onsite for range not igniting. Upon arrival inspected unit. Tested and found ignitor out of range. Pulling 2.5 amps. Replaced ignitor and tested unit is now functioning properly. Job complete.

"JM: Arrived onsite to inspect water filter housing broken and the water lines broken. I found that the water filter housing had broken at the water connections breaking both.R/R the filter housing and the water lines and tested. Operational test good, no leaks observed during service. Call complete.

"Arrived onsite to inspect refrigerator not cooling in the RC. I entered the unit into diagnostics and tested the bimetal and in diagnostics it read as open. I resistance tested the bimetal from the control and it read as open as well. I bypassed the bimetal and tested the defrost heater and it turned on and was operating as designed. I found a lot of frost on the evaporator freezer compartment. Bimetal needs to be replaced. I used my steamer to defrost the ice block in the freezer. R/R bimetal and tested unit. Operational test good, no leaks observed during service. Call complete

"Arrived on site for refrigerator, inspected unit and work area. Installed previously diagnosed parts. There was a little ice left on evaporator so I used my steamer to remove. I then. Tested and its now operating as designed. There was still water coming out from drip pan.

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived on site to install previously diagnosed parts, installed 2 baffles WPW10597205 and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

Arrived on site to diagnose a dishwasher that is not draining properly. Found plug in garbage disposal was not removed preventing proper draining. Removed plug and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a washer that is not draining. Found drain pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to test unit for upper drawer not draining. Test unit and unit drain correctly multiple times. Trued bottom drawer just in case and both are draining correctly. Job complete.

Arrived on site to test unit for unit sparking. Test unit and found bad diode. Found burned out diode for normal wear and tear

Arrived on site to test unit for unit not washing correctly and not draining and unit filling with water when unit not running. Test unit and found bad wash motor not creating enough pressure and drain pump and fill valve.

"Arrived on site for no lights in fresh food section. Diagnosed a defective side wall led module,per service pointer removed all leds in both compartments installed updated leds in both compartments all leds working as designed.

Arrived on site for burner not working. On inspection the main center burner had debris in the gas slots of the burner head. Took the burner part and clean the channels of the burner out and reassembled the head. Tested the burner and is working as designed. No gas leak observed during service.

Arrived on site for IM not working. On inspection the ice maker was not working in diagnostic mode. Gave a error 23 on test 44. Replaced IM and test unit in diagnostic mode. Working as designed. No leaks observed during service.

Arrived onsite for Not Cooling - Both Sections . Upon arrival inspected unit and found evaporator completely covered in ice. Cleared all ice from the evaporator with steamer and blower. Inspected heater and ohmd correctly. Checked thermistor and is in range. Replaced UI and control. Ran diagnostics and forced heater. Heater operates as designed. Job complete

"Arrived on site to test unit for intermittent power loss. Found plug barely connected into outlet causing voltage unit to lose voltage. Plug unit in properly, tested unit, unit working properly. No leaks detected. Job complete."

Arrived onsite for refrigerator that is not making ice. Upon arrival I tested the ice maker and found that the ice maker would cycle as normal. Job complete.

Arrived on site to diagnose range that was not heating properly in broil. Tested unit and found slow to heat. Found loose connection at element. Clamped down terminal and retested. Verified proper preheat and unit working as designed. Call complete.

"Arrived on site to test unit for no power, tested unit found unplugged, plugged unit in and drain pump starts right away, control board unresponsive, replaced control, tested unit, unit now functioning properly, no leaks detected job complete"

"Arrived on site to test unit for scrapping noise, tested unit found failed roller on the rear of unit causing metal on metal scrap, used repair kit, replaced all rollers and belt, tested unit unit now running as designed, advised customer to monitor, if the sound returns, will have to look it over again, at this time unit is running as designed, Job complete"

"Arrived on site to test replace previously diagnosed inverter box, replaced inverter powered on unit compressor started, evaporators developed a good frost pattern, customer stated before the refrigerator stopped working, ice maker stopped producing ice, due to inverter box failing unit temps were off that could stop ice production, advised customer to monitor and see if ice production resumes, if issue continues a ice maker and ice box fan will be needed, at this time job complete"

Arrived onsite to install previously diagnosed parts . Upon arrival I installed new evap cover and right door gasket. And found unit operating as designed. Job complete.

Arrived onsite for a dishwasher leaking water. I found the elbow in the pump for the silverware sprayer loose causing water to get sprayed at the door and leak over the lower door sill. I tightened the elbow in the pump and retested the unit. Water is no longer spraying at the door sill. The unit is working as designed and there were no water leaks present at the time of service. Call complete.

JM: Arrived onsite to install previously diagnosed and ordered parts. R/R UI control and door interlock switch and tested. Operational test good. Call complete.

Arrived on site for frost building up on left hand side of freezer . Found shaft on upper freezer basket hanging down causing basket to sit sideway and making freezer door not to close properly . Corrected gear shaft . Door now closing properly . Job complete

Arrived on site for oven light stuck on . Found relay on control stuck open . Replaced control. All checked normal. Job complete

"Arrived on site for off balanced washer . Customer states loud banging noise in final spin and drain only . Ran diagnostics no error codes , and found drain hose is banging on wall . Zipped tied hoses to pull it away from wall . Re ran diagnostics and drain and spin cycle . Unit is no longer banging . No water leaks detected at time of service. Job complete"

Arrived onsite and found unit operating with clogged drain hose used vinegar and vacuum treatment to clear drain and advised using vinegar for maintenance to prevent drain hose from clogging. All else checks good. All else checks good.

Arrived onsite for unit not defrosting. Put unit in diagnostics and forced defrost and found defrost heater working as designed. But unit will not enter defrost on its own. Replaced control. Unit is now set up to operate properly. All else checks good.

Arrived on site for ice build up on right side. Removed bracket replaced right side bracket checked door seal good.

"Arrived on site. Unit has 2 after valves a primary and a dual valve,ran diagnostics icemaker passed harvest ran fill test passed. Waited no water seeping from valve to icemaker fill tube,diagnosed water line freezing in door advised customer to dump or save ice when bin is fully if issue continues will need a new freezer door."

Arrived on site for a washing machine with no power. I found the outlet bad and the unit worked when plugged into another. I put the unit into diagnostics mode and found no error codes. I found it as designed. Call complete.

Arrived on site for a washing machine with the cycle not starting after the prior repair. Upon further inspection I found the latch connectors not connected. I connected these and then test the unit. I found it working as designed with no leaks present. No fee collected due to callback related to prior repair. Call complete.

"Arrived on site for a dryer that was getting the laundry room hot and creating a burn smell. On arrival the customer stated a few concerns. They found that the dryer vent popped off, there was black scorching inside of the unit, and there was an abnormal smell when the unit ran. I found that the smell and excess heat came from the unit directly ventilating into the laundry room. I fixed the dryer vent and test the unit to find it working as designed. Upon further inspection I found the burn spots to just be the darkened metal from where the heater comes into the unit. I informed the customer of my findings and in the use of a customer instruct. Call complete."

"Arrived on site for refrigerator, inspected unit and work area. CX complaint RC lights not coming on. Found door switch broken, replaced it with new one. Unit is now operating as designed. No leaks observed during service. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Found debris under float switch. Inspected the racks and found no rust or rubber coating damage. Removed debris and tested unit is operating as designed. Job completed."

"Arrived on site to install parts to resolve defrost issue. Replaced drip pan with updated kit and secured evap to liner. Replaced fan and harness, Replaced evap cover. Sealed drain tube and replaced main control. Tested and verified all working as designed. Call complete."

Arrived on site to install previously diagnosed parts. Gained access to install new control. I then tested unit and its now operating as designed. Job completed.

"Arrived on site to test unit for not draining, customer stated that the issue is that water will not enter unit on heavy duty wash, put unit into diagnostics cycle all components tested good, turned on heavy duty cycle, all functions are running properly, stated to customer it is possible he had something stuck under float switch causing water not to enter, advised customer to monitor, unit is running as designed, no leaks detected job complete"

Arrived on site to diagnose a range with a burner not working properly. Found lf burner contacts damaged causing damaget to burner terminal block. Replaced cooktop harness and lf burner and all is working properly at this time.

Arrived on site to diagnose a washer that is not draining properly. Found debris caught in pump and cleared out pump catch. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a microwave that isn't venting properly. Tested unit and found no failures to microwave at this time. Advised customer on findings and possible ways to improve airflow.

"Arrived on site to diagnose a dishwasher that is leaking. Found inner panel damaged, sprayers melted and splitting, vent not sealing, and dispenser seal failed. Due number of issues that need resolved, customer is replacing unit. Issues should have been caught during previous repair and no charge to customer for trip today."

"Arrived on site to test unit for oven not igniting. Found bad glow igniter. Replaced igniter, unit working as designed. No leaks detected. Job complete."

"Arrived on site for washer not cycling. Upon arrival confirmed issue but found only f0E9 error. Upon further testing I found no failures in suspension rods, tub, gearcase, etc. I did find unit not spinning or agitating at full speed. Found power supply still failing and only giving 45-65 v on L1 side and also getting 35-60 v from natural to ground. Found because of power failure unit couldnt spin or agitate properly leading to in proper/off balanced adjustment of clothing articles. Instructed customer on how and what electrician needs to do get get power repaired. Uni5 is functioning as designed. Call complete photos in sd"

Arrived on site to diagnose a range with a burner not lighting. Found center burner ignitor not wired preventing ignition. Rewired ignitor properly and tested unit. Found all is functioning properly at this time.

"Arrived on site to inspect washer error code. Upon further inspection, I found the unit display showing 9E1-long drain. I placed the unit in diagnostics and cleared the code and tested the drain pump in test 4. The drain pump failed to drain the water and sounded as if it was struggling to drain. I disassembled the front panel and using my vacuum, I removed the water from the unit and removed the drain filter to find a large amount of debris in the filter (photo). I advised the customer of my findings and showed them the debris. I cleaned the filter and reassembled the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site, customer says Sometimes itll show one minute left for Sometimes 15 minutes. She said if she stops it and put it in a drain and spin she gets the outcome that she wants. Found saved error code for door latch but it is working properly during service call.Techline is closed today for holiday. Customer is using the correct amount of detergent and hot and cold water is not swapped. at this time washer is operating as intended, job complete"

Arrived on site and replaced parts diagnose by previous technician. Damage to tub ring is due to multiple unbalanced loads. No one in the home is available to instruct on how to load washer properly. Confirmed washer is operating properly sent pictures and video to CS. Call complete

Arrived on site for dryer squeaking. I inspected the unit and work area. I found the pulley bearing has already failed. I installed a new one. I reassembled the unit and tested it with a load in it. I found it working as designed. Job complete.