We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near The Hills, TX 78738
Robert
Job Details: 10/19/2021
Arrived on call to replace previous diagnosed part. After installation test operation. The door operation good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Copperas Cove, TX 76522
Al
Job Details: 10/19/2021
Arrived on site and inspected oven heating issues. Heated the oven to 350 and both elements and the control were working properly. The sensor was also working. The customer was using a dial oven temperature sensor and felt the temperatures were off by 10-15 degrees. I calibrated he unit and explained to the customer how to adjust the temperatures to cook evenly. Customer satisfied. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS1
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/19/2021
Arrived n site to install previous diagnosed part. Removed failed control and installed new. Installed light bulb that customer had on hand. Tested operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Scott
Job Details: 10/19/2021
"Arrived on site for dishwasher still not filling . Found piece of rubber stuck in hammer valve . Removed rubber , now getting water out of supply valve . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Lakeway, TX 78738
Luis
Job Details: 10/19/2021
"Arrived on site for not dispensing ice. Tested dispenser no ice motor stopping,removed bin found obstruction in bin gears,cleared obstruction reinstalled bin with ice tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM
Near Austin, TX 78717
David S
Job Details: 10/19/2021
Arrived on site for dishwasher not cleaning and not heating. I inspected the unit and work area. I found the heating element broken. I inspected the filter and found it clogged with food debris. I cleared out the food debris. I ran the unit though a diagnostics cycle and found it filling and washing as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78744
Jacob
Job Details: 10/19/2021
Arrived onsite for unit making a noise louder than usual when cooling. Heard the noise coming from the unit. Heard noise and traced to the heating coils from under we?re sitting on the chassis causing the rubbing. Was able to wedge something in between to get the noise to stop. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested high speed spin manually and the unit began to make a loud screeching metal on metal noise. I canceled testing and removed and replaced the gearcase, cam assembly, and drive belt and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to replace door for refrigerator. Replaced door and badge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite and found power supply issue. Advised customer on findings. Repaired power supply problem and tested function. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Andrew
Job Details: 10/19/2021
"Arrived on site to test unit for water leak, tested unit found heating element was very loose causing leak , tightened element properly, tested unit, unit working as designed, no leaks detected at this time, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Austin, TX 78734
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of Audi console not responding, customer is going to make the unit accessible to work on, ordering the UI console. ; ordrng 1 W11306658 (UI console)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/19/2021
Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran diagnostics and dishwasher is running as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Leander, TX 78641
David S
Job Details: 10/19/2021
Arrived on site for oven not getting to temp. I inspected the unit and work area. I tested voltage to the unit and found it good. I tested the bake and broil and found them in range. I tested the oven temp sensor and found it reading with in range. I replaced the control. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dripping Springs, TX 78620
Robert
Job Details: 10/18/2021
Arrived on call for complaint of noise. Found the compressor line touching frame causing noise. Adjusted the line to quiet the noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78702
Luis
Job Details: 10/18/2021
"Arrived on site for no cool. Powered unit on clicking noise from compressor compartment compressor not powering on. Diagnosed a defective start device,installed a new start device powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2021
Arrived onsite and tested unit for ice production problem and found unit operating as designed with good ice production. Installed new filter for customer and changed mullion heater settings to 100% operation.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cedar Park, TX 78613
Justin
Job Details: 10/18/2021
"Arrived on site for a wall oven with the temperatures off. Upon arrival the customer stated they just had a one year inspection and they found the temps did not match what the screen showed. I put the unit into diagnostics mode and found no stored error codes. I preheat the unit and found the average temp at 355?F and running as designed. I walked the customer through calibrating the unit in the settings. I also informed them on what a customer instruct entails
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9800CWP2
Near San Marcos, TX 78666
Noah D
Job Details: 10/18/2021
"Arrived on site to inspect unit for not allowing selections, upon inspection found the units ui shorted. Replaced ui and tested unit. Unit started and worked normally.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Leander, TX 78641
Justin
Job Details: 10/18/2021
Arrived on site to install previously diagnosed parts. I installed the new metering pump and control. I then calibrated the unit. I ran a diagnostics cycle and it ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78759
Wesley
Job Details: 10/18/2021
Arrived onsite and used food grade silicone grease to slick the track on the uppermost drawer that is sticking. Unit is now operating as designed. Advised customer on repair. All checks good. ; ordrng 1 Wp542638 (Grease (please deliver to WP))
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Austin, TX 78757
David Z
Job Details: 10/18/2021
"Arrived on site to diagnose dishwasher not running. Ran diagnostic and found errors F8E4, F4E4, F9E1 with errors for diverter and was motor. Found failed diverter is not allowing the unit to run. Need sump and motor to resolve. Part not present at time of job. Reschedule
We serviced a
WHIRLPOOL COOKTOP
Model WGG745S0FS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/18/2021
Arrived on site for Cooktop - Burners Not Getting Gas. Found oven control hadnt been set to clear gas valve. Once I pressed cancel to clear the valve for gas the flames lit on all burners as designed. Fast igniter clicking is normal. Job completed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/18/2021
Arrived on site for Dryer door is backwards--NEEDS TO BE FLIPPED. Removed door and switched hinges and trim. Door opens from opposite end as customer preferred. Found legs were raised too high on right side causing door to swing open and hit the wall. Lowered legs and leveled dryer. Door no longer swings open. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/18/2021
Arrived on site for FRZR IS NOT WORKING- BEEN OFF AND ON WORKING. FRIDGE SECTION IS GOOD. Customer stated she unplugged the fridge for 15 to 45 seconds in the recent past because the freezer stopped cooling properly. Found temps in freezer at 3 DF. Fridge temp was 38 DF. All fans running. Compressor running. Removed kick plate and vacuumed dust and hair off condenser coils to assist fridge run more efficiently. At the current time the fridge is running as designed. No repairs needed. Customer knows to call us back if it starts again and to leave plugged in so we can try and diagnose what it is doing to cause freezer to raise in temp. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Robert
Job Details: 10/18/2021
Arrived on call for complaint of no ice. Found water supply at ice maker frozen. Removed ice and ran fill test. Tray filled with water.
We serviced a
GE REFRIGERATOR
Model GDE25ESKLRSS
Near Round Rock, TX 78681
Justin
Job Details: 10/18/2021
Arrived on site for a refrigerator making a loud noise. Upon arrival I could hear the noise coming from the evap fan in the FC. I gained access to the fan and found it sagging and hitting the evap cover causing the noise. I am ordering the evap cover assembly with the fan to repair. Office to reschedule. ; ordrng 1 WR14X26747 (Evap Cover Assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/18/2021
Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to shape new gasket to allow a tight seal. Checked temps and fridge and freezer are cooling as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Austin, TX 78704
Jacob
Job Details: 10/18/2021
Arrived onsite for unit not making ice. Customer showed me that another company had already replaced the ice maker not too long ago. Looked at the bottom of the door and saw that the wires were ripped apart. Need to order a new door. Ordered door. Authorization is needed before returning. Office to reschedule ; ordrng 1 W11467396 (FR DOOR)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Austin, TX 78746
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected freezer and found it is 15 degrees, took 1 picture. Inspected evaporator and found it is frosted over. Took 1 picture. Replaced control board and evap thermistor and cleared all ice from evaporator with steamer. Job complete."
We serviced a
GE REFRIGERATOR
Model GFE28GSKDSS
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2021
Arrived n site to install previous diagnosed part. Removed failed fan and installed new. Tested operation. All tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78717
Tommy
Job Details: 10/18/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit diffuser and proceeded to test found unit now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Buda, TX 78610
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected the refrigerator and found evaporator drain is iced over. Cleared it using steamer and it is now draining properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78757
David Z
Job Details: 10/18/2021
Arrived on site and installed new icemaker to resolve no ice condition. Steamed out fill tube to remove any remaining ice. As soon as ice maker was installed unit filled immediately. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/18/2021
Arrived on site for Very loud banging in wash mode. Checked suspension and basket was centered and not bouncing when pressed down. Checked legs to ensure they were all leveled properly. All legs looked good. Placed in diagnostics and no error codes came on. Ran high speed spin and basket spun evenly and no noises were apparent. Ran auto diagnostics and all cycles completed without issue. Washer running as designed. No repairs needed. Job completed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Jacob
Job Details: 10/18/2021
"Arrived on-site for unit once again being unbalanced. Looked at the tub and saw that the bolt from the agitator had worked it?s way out but the tub was some how loose once again. Replaced both tub and hub, re tightened down the agitator once again. Tested the unit in drain and spin. Unit spun balanced. No issues at this time. Let customer know about loading properly. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Marble Falls, TX 78654
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a dishwasher that was leaking. Found unit oversudsing and rinsed unit thoroughly. Also reinstalled unit. All is working properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78744
Leonardo
Job Details: 10/18/2021
"Arrived on site to test unit constantly draining.test the unit found water at float,cleared water.started the unit .found water dripping from fill valve. Tightened the main water line at the fill valve. Also found unit not level causing water to fill in front of unit. Leveled the unit. Unit tested good no further leaks at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Austin, TX 78758
David Z
Job Details: 10/18/2021
"Arrived on site to diagnose dishwasher that isnt running or starting cycles. On arrival was advised by customer that the unit wont accept commands from the console. Opened door and tested console and found no problems present with it, all settings worked. Ran unit and found no water entering unit. Checked valve at wall and found no water coming from wall valve. Advised maintenance to resolve supply issue to solve problem. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78759
Wesley
Job Details: 10/18/2021
Arrived onsite and found unit valve needed due to clogging in hot water side. Also found unresponsive UI. Quoted for UI and control and valve. x. ; ordrng 1 W11165546 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tyler
Job Details: 10/18/2021
Arrived on site for dishwasher still leaking after previously repaired. Upon arrival I confirmed issue but found no errors in diagnostics. Found right side of heating element mount was loose from previous repair. Tighten down mount and reass and tested unit. Found no leaks on unit. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Manor, TX 78653
Scott
Job Details: 10/18/2021
"Arrived on site for fridge making loud noises periodically. Ran diagnostics, icemaker and dampener were really loud . Ordering ice maker and diffuser. No water leaks detected at time of service call to set return.; ordrng 1 W11317276 (Dampener) and 1 W10873791 (Ice maker)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HW
Near Austin, TX 78758
David Z
Job Details: 10/18/2021
"Arrived on site to follow up on refrigerator that is displaying off and not powering on. Was able to wake up unit and verified it came on and is running as designed. Call complete,."
We serviced a
WHIRLPOOL OVEN
Model RBS305PRB00
Near Austin, TX 78737
Brandon
Job Details: 10/18/2021
"Arrived on site for customer complaint of unit locking during bake cycle, and broil element staying on bright red, found failed control board. I replaced control, tested unit, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Kingsland, TX 78639
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a range that is giving error code. Found control misregistering temperature and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11528249 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Buda, TX 78610
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected the washer and found Gearcase is beginning to leak oil. Replaced it with new slider and ran a diagnostic cycle and everything passed, job complete"
We serviced a
KITCHENAID COOKTOP
Model KECC607BSS02
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/18/2021
"Arrived n site to,install previous diagnosed parts. Removed failed control and power supply board, installed new. Found unit still not powering on. Mead resistance on TOD and found good. Powered unit and test live voltage. Traced voltage to UI and found Appliance Manager send DC voltage to UI. Contacted parts department (SR) and found UI expart. Office to schedule appointment when ETA is available on part.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 10/18/2021
Arrived onsite to replace trim to the door. Replaced the trim. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Jacob
Job Details: 10/18/2021
Arrived onsite for unit not heating. Tested the unit. Unit would not heat. Upon further inspection. Found that the capacitor and diode were bad. Replaced both parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVQ03
Near San Marcos, TX 78666
Noah D
Job Details: 10/18/2021
Arrived on site to drop off filter cap. Dropped off filter cap and took picture. Complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Marble Falls, TX 78654
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and venting issue will need to be resolved prior to using unit.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78626
Tommy
Job Details: 10/18/2021
Arrived onsite for dishwasher not draining as well as burning smell. Upon arrival found unit drain pump overheating quickly and unit control having burn out damage
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM00
Near Austin, TX 78748
Luis
Job Details: 10/18/2021
Arrived on site for no cool. Removed evaporator cover found frost forming on only the first bend of the evaporator diagnosed a leak in the system unit will need a new evaporator and compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Buda, TX 78610
Kevin
Job Details: 10/18/2021
Arrived on site and inspected the refrigerator and found compressor is not running and it is hot to the touch. Replaced start device and compressor is now running properly. Requested that homeowner allow 12-24 hours for refrigerator to cool down. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Austin, TX 78731
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected ovens and found blower fans are operating normally, heat customer is experiencing is it in fans is normal. Showed customer how ovens vent by preheating both ovens. Unit is operating as designed
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Leonardo
Job Details: 10/18/2021
"Arrived on site and tested unit for upper oven not heating. Tested unit found bake ignitor was broken. Test unit,unit test good. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QMX01
Near Round Rock, TX 78681
Tommy
Job Details: 10/18/2021
"Arrived onsite for refrigerator not cooling. Upon arrival found 122 vac going into inverter black and white and 3.31 vac going red and red white, unit will require full sealed system repair to fix no cool issue also customer stated ice maker was damaged and not dispensing correctly. Found it was damaged ordering ice maker along with sealed system spoke with PR.; ordrng 1 876765 (Tube kit) and 1 W10508992 (Heat exchanger) and 1 W10841139 (Compressor) and 1 212643 (Permgum) and 1 WPW10143759 (Hv drier) and 1 W11506635 (Coupler) and 1 WP2306389 (Heater) and 1 WPW10277448"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78759
Wesley
Job Details: 10/18/2021
Arrived onsite for tub banging due to off balance and found basket has warp amounting to a 1 inch differential in the spin pattern. Ordering basket to repair propensity toward off balance loads. Possibly the extra wear from the warped basket led to the gear-case failure and suspension problems. ; ordrng 1 W10752719 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2021
Arrived onsite for dispenser issue and replaced dispenser for trap drain not working. Also ordering damaged cap and washplate which keeps tearing clothes. Office to reschedule. ; ordrng 1 W11550898 (Dispenser cap) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Round Rock, TX 78681
Tommy
Job Details: 10/18/2021
Arrived onsite for previously diagnosed parts. Upon arrival installed washers and tested unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Marble Falls, TX 78654
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a washer that is not draining properly. Found scale buildup clogging pump assembly and advised customer on clean washer cycle and frequency of usage. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Marble Falls, TX 78654
Cliff
Job Details: 10/18/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78751
Jacob
Job Details: 10/18/2021
"Arrived onsite for unit not drying dishes enough. Tested the unit, unit passed. Unit had no error codes. Called tech line to report findings. Said to select the delay option when running unit at night and said to use rinse aid to help the dishes dry properly. Got sr#7732015057. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78725
Jacob
Job Details: 10/18/2021
"Arrived onsite for water having low pressure through the dispenser. Customer showed the water and saw it was barely trickling through the dispenser, said the filter did need to be replaced. Removed water filter, was able to test the water and pressure came back. Let customer that the filter more likely would be issue with the pressure. Replaced the filter and pressure stayed good. No leaks at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78733
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected dishwasher and found it will start a cycle and is counting down on control panel but nothing is running. Found F1E1, F8E3, F8E2, F7E1, saved in diagnostics. A diagnostic cycle appears to run but is also doing nothing. Spoke with techline and they recommended replacing control board again. Will also bring inner door harness, wash motor, and control panel to ensure repair on the next visit. 7732010314; ordrng 1 W11410062 (Control board) and 1 W11106346 (Control panel) and 1 W11084867 (Inner door harness) and 1 W11345228 (Wash motor)"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/18/2021
Arrived onsite for dryer making noise. Upon arrival tested unit and could not duplicate issues. Customer stated is not making noise anymore. Unit seems to be functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/18/2021
Arrived on call to replace previous diagnosed parts. After installation test operation washer operation normal. No leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/18/2021
"Arrived on site for washer that located in detached building from home that?s not operating. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill. Ran automatic test mode and found no water entering unit. Tested inlet valve and found cold water solenoid failed. Removed failed inlet valve and installed new. Found no hot from home to unit. Performed diagnostics mode and tested operation in automatic and manual test mode. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL FREEZER
Model KRFC704FBS01
Near Austin, TX 78717
Justin
Job Details: 10/18/2021
"Arrived on site for a refrigerator with the freezer not cooling correctly, and the ice maker not working. I checked temps and found the FC at 28?F and the RC at 35?F. I put the unit into diagnostics mode and found all airflow components running as designed. I did find the compressor continued to run during diagnostics mode even when it should be off. I then ran test 40 and the compressor stayed on in step 1 and 2 when it should of been off. I gained access to the back of the unit and ohmd out all thermistors. The RC read 7.2k, the FC read 8.93k, the RC evap read 9.5k, and the FC evap read 10.11k. These are all accurate for the temps at the time of reading. Once I plugged the unit back in, the compressor began working as designed. This could be due to something being stuck on the control being reset when unplugged. This indicates a possible faulty control and a faulty UI.d. I am ordering the UI and control to be installed.; ordrng 1 W11330486 (UI) and 1 W11450890 (Control)"
We serviced a
GE WASHER
Model GHWN5250D0WS
Near Georgetown, TX 78628
Lou
Job Details: 10/18/2021
"Arrived on site to inspect washer damper missing. Upon further inspection, I found the front left damper screw was missing and front right damper broken. I advised the customer that ge recommends replacing all four dampers at the same time I removed and replaced all four dampers and found the screw to the left front damper at the bottom fo the unit. Tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78727
Taylor M
Job Details: 10/18/2021
"Arrived on site to replace previously diagnosed cap, replaced the cap and the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, TX 78731
Kevin
Job Details: 10/18/2021
Arrived on site and inspected washer and found it is full of stagnant water. While replacing drain pump found clothing in filter cover. Removed one piece of clothing but there is still more blocking water flow. Attempted to disassemble washer and found washplate is seized and Gearcase is leaking oil. Took pictures. Sent all pictures to PR. Washer will need complete rebuild to correct issue. Need autho. Per PR SMO.; ordrng 1 W10752283 (Washplate) and 1 W10909670 (Spanned nut) and 1 W10811960 (Basket) and 1 WP8533928 (Screw) and 1 W10597575 (Filter) and 1 W10512164 (Tub) and 1 WPW10109200 (Heater screw) and 1 WPW10325894 (Heater) and 1 WPW10297450 (Heater cover) and 1 W10743982 (Heater screw) and 1 W11455453 (Gearcase) and 1 W11032711 (Washer) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W11130356 (Suspension)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78726
Taylor M
Job Details: 10/18/2021
"Arrived on site to diagnose dryer making thumping noise during the cycle, I gained access to the unit and found that the blower housing is making a noise as well as the idler pulley, I am ordering both to complete the repair and returning with parts. I scheduled return service with the customer for the following .; ordrng 1 WP691366 (Idler pulley) and 3 W11113654 (Sound pad)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78750
David Z
Job Details: 10/18/2021
Arrived on site to diagnose leaking dishwasher. On arrival customer pointed out rust holes on left side of tub. Tub needs to be replaced to resolve. Ordering tub to resolve. Office to schedule when part arrives. ; ordrng 1 WPW10681506 (Dishwasher Tub)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2021
Arrived onsite and found customer was having trouble with small burner. Replaced burner head. Unit is now operating as designed. Advised customer on repair.
We serviced a
GE REFRIGERATOR
Model DFE28JMKFES
Near Austin, TX 78748
Luis
Job Details: 10/18/2021
"Arrived on site for no cool in fresh food section. Diagnosed a defective fan motor,replaced fan motor good air flow in fresh food section."
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS01
Near Webberville, TX 78653
Scott
Job Details: 10/18/2021
"Arrived on site for center burner not igniting . Found electrode failed . Will need Right rear , center holders . Due to rust on screws , expect some damage to holders . No gas leaks detected at time of service Call to set return ; ordrng 1 WPW10128451 (Rr holder) and 1 WPW10128450 (Center holder)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Austin, TX 78739
Luis
Job Details: 10/18/2021
"Arrived on site for no ice. Ran diagnostics icemaker passed harvest test,ran fill test valve energized no water entering icemaker,removed kick plate found frozen water fill tube diagnosed defective fill tube heater. Unit will need a new freezer door need ; ordrng 1 LW11026429 (Freezers door ss)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Austin, TX 78750
David Z
Job Details: 10/18/2021
"Arrived on site to diagnose dishwasher that was not starting or operating. On arrival unit powers on, but just blinks instead of starting. Unit is acting like door is open. Checked door switch and found switch good.
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Austin, TX 78746
Leonardo
Job Details: 10/18/2021
Arrived on site for console not responding. Tested the the unit and found console glitching. Tested the unit and unit works as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/18/2021
"Arrived on site for refrigerator still having slow water pressure after previous service repair. Inspected unit and work area. Tested water dispenser to verify failure. Removed water filter and added bypass and found failed filter head. Removed failed filter head and installed new. Flushed water system and monitored for possible water leakage. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78753
Wesley
Job Details: 10/18/2021
Arrived onsite and found failed upper led in the fridge section. Ordering led to repair lighting issue. ; ordrng 1 W11527432 (Light module assembly)
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Austin, TX 78729
David Z
Job Details: 10/18/2021
"Arrived on site to follow up on refrigerator that was leaking water and not dispensing ice. Replaced switch for ice side, and added a buffer on the end of the paddle to make better contact with switch. Melted down built up ice in FC and removed obstruction from drain tube and cleared drain. Unit now working as designed. Call complete, no water leaks found."
We serviced a
WHIRLPOOL COOKTOP
Model WCC31430AB03
Near Austin, TX 78759
Wesley
Job Details: 10/18/2021
Arrived onsite and found cooktop operating with intermittent failure of the heating coils to maintain sufficient heat to cook. Ordering coils to repair. Returning with switches to solve the indicator light circuit shorted to the on position. ; ordrng 2 W11396792 (Element)s and 2 W11396790 (Element)s
We serviced a
WHIRLPOOL WASHER
Model MHW6000XG2
Near Cedar Park, TX 78613
Justin
Job Details: 10/18/2021
"Arrived on site for a washing machine throwing an F8E2 error code. Upon arrival the customer stated they cannot even run the unit anymore without the error code being thrown. I put the unit into diagnostics mode and found stored error codes F8E2 for dispenser system error, F6E1 for communication error between CCU and ACU, and F5E2 for door lock error. I cleared the error codes. I then ran a test cycle and found the dispenser motor would continue to actuate in step three and the cycle would never continue on. I gained access to the inside of the unit and found the dispenser motor area leaking water and the connections to the motor corroded. Due to this the dispenser motor will need to be replaced, and the harness to the motor. I also found the vent hose assembly physically broken and knocking loose around the unit when in spin. The dispenser motor, dispenser nozzle, dispenser harness, and vent hose will all need to be replaced to repair the unit. Due to the diagnostics getting stuck in step three I informed the customer we may need to further diagnose the unit once these parts are replaced.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78727
Taylor M
Job Details: 10/18/2021
"Arrived on site to diagnose washer that is not spinning or leaving really soaked clothes at the end of the cycle, the customer informed me upon arrival that the unit is now operating properly as designed. I gained access to the service diagnostics and checked for fault codes, i only found a fault code pertaining to stuck key, I cleared it. I checked underneath the unit and found that the unit is clear of any gearcase oil or shavings, I ran the unit in a diagnostics cycle and found the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AE1
Near Georgetown, TX 78628
Tommy
Job Details: 10/18/2021
"Arrived onsite for oven not igniting bake. Upon arrival found unit igniter grounded by trays and racks in drawer, adjusted and tested bake multiple times unit is now igniting as designed. Job Completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHV0
Near Georgetown, TX 78633
Lou
Job Details: 10/18/2021
"Arrived on site to inspect dishwasher needing parts replaced. Upon further inspection, the customer provided me with 2 stops and an adjuster housing and said the previous tech ordered. I opened the unit door and found the right rack stops missing and the rail bent. Also found the right adjuster wheel was broken. I advised the customer of my findings and that the adjuster kit would need to be replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
Taylor M
Job Details: 10/18/2021
"Arrived on site to replace previously failed gasket, I gained access and replaced the gasket. I verified that the gasket is flush with the unit and fully seated properly to avoid the gasket coming loose again. Job complete."
We serviced a
KENMORE REFRIGERATOR
Model 596.7238341
Near Liberty Hill, TX 78642
Lou
Job Details: 10/18/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees and RC=40 degrees. I tested the ice maker in diagnostics test 56 and got error code E2-motor lost position. I tested in test 57 and the motor failed to harvest. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bastrop, TX 78602
Matthew
Job Details: 10/18/2021
"Arrived onsite for refrigerator freezing items in fresh food section. Control and thermistors have all been replaced. Took temps and freezer at 5 degrees RC at 37 I upper compartment and 35 in lower compartment. No signs of freezing items other than an ice sliver in pot of beans. Called tech line for assistance. Recommended adjusting freezer setting to max, to restrict flow into the RC and blocking the RC vent about 50 percent to push more air onto thermistor. Provided SR#7732018316. If this doesn?t work recommend bumping the settings down 1 from recommend. Made customer aware. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2021
"Arrived on site to install previous diagnosed parts. Removed failed door latch and installed new. Tested door latch and wash operation. All tested good, no water leaks detected during service."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS0
Near Cedar Park, TX 78613
Justin
Job Details: 10/18/2021
Arrived on site for a dishwasher with the upper rack broken. Upon further inspection I found the upper left track broken.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Manor, TX 78653
Scott
Job Details: 10/18/2021
"Arrived on site for for oven door not closing properly. Found left hinge failed . Replaced hinge .Door is closing properly now. No other issues found . Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
Tyler
Job Details: 10/18/2021
Arrived on site for microwave not allowing soften/melt feature to work. Upon arrival found no errors. After running multiple tests I found unit heating as designed found no instruct in user manual or melt/soften. Called whirlpool techline and spoke Steve sr#7731412333. Techline found proper functionality and use manually through SM to show customer to help them with unit. After running techline tests found melt setting functioning as designed call complete.
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2021
Arrived on site to install previous diagnosed parts. Went to close lid to remove top and found lid is separating. . ; ordrng 1 W10842963 (lid)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78739
Robert
Job Details: 10/18/2021
Arrived on call for complaint of leaks and noise. No leak detected at time of service and customer said no leak on last wash cycle. For noise issue found the wash motor is louder than normal. Will need sumo and motor to complete. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Driftwood, TX 78619
Robert
Job Details: 10/18/2021
Arrived on call for complaint of no power. Found the power supply off. Reset breaker and power came back on . Ran dishwasher for a bit to see if breaker would trip again. Dishwasher preformed perfect. No leaks detected at time of service. If issue continues recommend have breaker checked.
We serviced a
GE REFRIGERATOR
Model PSCS5RGXCFSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/18/2021
"Arrived on site to install previous diagnosed parts. Removed failed fan assembly and installed kit. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bastrop, TX 78602
Matthew
Job Details: 10/18/2021
Arrived onsite for dishwasher not drying properly. Upon arrival put unit in diagnostics and found stored error code 5/1 for door latch. Door latch is functioning properly. Cleared code and tested. Found all components functioning correctly. Customer has had unit in use for about a month. Instructed customer on use and care guide. Proper loading and continual use of rinse aid. As well as cycle selection. Unit is functioning as designed.