We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78628
Lou
Job Details: 08/12/2022
"Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. I ran the unit in a normal wash mode and the unit failed to dispense water into the tub. I checked the valve under the sink and found the valve not turned on all the way. Once I opened the valve fully, I retested and the unit is operating as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Georgetown, TX 78628
Lou
Job Details: 08/12/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F3E1. Cleared the code and continued with testing and the unit drain pump would not turn off. Following the tech sheet, I tested the water level sensor, harness and control and found the sensor to be bad. I removed and replaced the sensor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Bee Cave, TX 78738
Luis
Job Details: 08/12/2022
"Arrived on site for no ice. Power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle icemaker running.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 08/12/2022
Arrived on site for water leaking and no lights. Diagnosed defective led modules per service pointer installed updated led modules in both sections all leds working as designed. Found clogged drain in fresh food section cleared obstruction in drain.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Georgetown, TX 78628
Paul
Job Details: 08/12/2022
Arrived onsite for a washer not spinning the clothes out and leaving them wet at the end of a cycle. Mr stated it happens with larger loads like towels. I found a stored F8E1 error. I found the second cold valve not passing much water. Other than the cold valve the unit was working as designed. I replaced the valve and tested the machine. Unit is working as designed. There were no water leaks present at the time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Jarrell, TX 76537
David Z
Job Details: 08/12/2022
"Arrived on site to diagnose range that had error on console. Tested unit and found functions seem fine, but there was a code for stuck key in the control, and also what looks like dead pixels.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB5
Near Jarrell, TX 76537
David Z
Job Details: 08/12/2022
"Arrived on site to diagnose dishwasher not draining. Tested unit and could hear debris rattling in the drain pump. Drained unit and removed drain pump and found a couple small pieces of glass. Removed and tested again, unit still not draining. Removed drain hose and vacuumed drain hose and tested. Found unit is now draining properly. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Austin, TX 78733
David S
Job Details: 08/12/2022
"Arrived on site for icemaker not producing and making a noise. I inspected the unit and work area. I found the icemaker house incased in ice. I cleared the ice and jumped the ice maker, I found the wheel twitching and making a noise. I installed a new ice maker.
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW3
Near Austin, TX 78733
David S
Job Details: 08/12/2022
Arrived on site for washing machine not spinning. I inspected the unit and work area. The customer stated the washing machine filled with water but wont drain or spin. I gained access to the lid switch harness. I jumped the lid switch and found the unit would drain and spin. Indicating the lid switch is bad. I installed a new switch. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Georgetown, TX 78626
Paul
Job Details: 08/12/2022
Arrived onsite for a washer with an F5E3 door lock error. I found a failed door latch. I replaced the latch and ran the diagnostics cycle after clearing the error code. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4800X02
Near Driftwood, TX 78619
Justin
Job Details: 08/12/2022
Arrived on site for a washing machine that was rusting and unbalanced. Upon further inspection I found the underside of the lid rusting. I then tested the units suspension and found it bad. I gained access to the bottom of the unit and found the gearcase in good shape. This indicates just bad suspension rods. I installed the suspension rods and test the unit. I found the unit now as designed and no leaks were observed at the time of service. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Hewitt, TX 76643
Jonathan M
Job Details: 08/12/2022
"Arrived on site for a dryer that has no power. Inspected unit and work area. Turned the unit on and attempted to start a cycle. Found the unit tumbling and heating as designed. The customer advised that a couple days ago, the unit wouldnt even turn on. The customer and I test the unit eight times to ensure that the unit was working properly. I asked the customer about whether or not they had any electrical power outages or surges. The customer advised they get power issues all the time. I did advise the customer that it is most likely that they are either have a failing breaker or an electrical supply issue. The unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Austin, TX 78749
Kevin
Job Details: 08/12/2022
"cArrived on site and inspected range and found upper oven bake igniter has failed. After replacement oven is heating properly, took one picture, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA01
Near Georgetown, TX 78633
Lou
Job Details: 08/12/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I removed the ice maker to inspect and found the heating element on the bottom the tray had shorted and cracked the tray and water leaked into the motor housing shorting the motor. I replaced the ice maker and cycled power and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
Lou
Job Details: 08/12/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW2
Near Round Rock, TX 78681
Kimo
Job Details: 08/12/2022
Arrived onsite for refrigerator that is frosting up in the freezer section. Upon inspection I found that there were some air gaps in the cabinet between the out and inner skin at the door I sealed them up with silicone. Upon further inspection I found that the drain tube was frozen I cleared the tube and removed the ice that was built up in the feed vent to the refrigerator section returning air flow to it. And I sealed up and other gaps that I could fined. Unit now operating as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Austin, TX 78728
Matthew
Job Details: 08/12/2022
Arrived onsite for hood light malfunctioning. Upon arrival inspected unit. Found socket failed. Replaced socket and sold customer replacement bulb. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Austin, TX 78731
Luis
Job Details: 08/12/2022
"Arrived on site for cooling complaint. Found ice build on evaporator cover,called tech support for on going issue per tech support
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78744
Kevin
Job Details: 08/12/2022
"Arrived on site and inspected range and found several knobs are broken, and valve stems are damaged but still working. "
We serviced a
INGLIS DRYER
Model IED4400VQ1
Near Austin, TX 78748
Kevin
Job Details: 08/12/2022
Arrived on site and inspected dryer and did not find any internal shorts. breaker will tripped immediately when dryer is plugged in. All components on rear dryer check good either harness or motor is causing breaker to trip
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ00
Near Buda, TX 78610
Kevin
Job Details: 08/12/2022
Arrived on site and inspected refrigerator and found dispenser is not operating. Found power to valve valve is not actuator. after replacing valve it is now running but water is still not being dispensed. Removed water filter and water will now dispense properly. Either water filter is defective or water filter housing has failed. Customer will attempt a new filter
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near San Marcos, TX 78666
Andrew
Job Details: 08/12/2022
Arrived on site to test unit for customer concern about bike getting hot. Found correct bulb is being used and advised customer bulbs tend to get hot. Unit received proper voltage.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Wimberley, TX 78676
Andrew
Job Details: 08/12/2022
"Arrived on site to test unit for water accumulating on bottom of RC. Found drain tube was clogged. Cleared drain tube, tested unit, unit working as designed. Customer also stated bottom FC door gasket came loose. Re inserted gasket and placed small bead of caulk to prevent from popping out again. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW1
Near Wimberley, TX 78676
Andrew
Job Details: 08/12/2022
"Arrived on site to test unit for loud grinding sound. Found belt was ripped and idler was seized. Replaced belt, idler and rollers. Unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Andrey
Job Details: 08/12/2022
"Arrived on site to test unit for no drain, tested unit found water filling but not draining, sound like the pump is trying to turn on, removed bottom plate and found connection to drain pump very loose, secured connection properly, tested unit, unit is now draining, put it through diagnostics found all components engaging properly no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Austin, TX 78746
David S
Job Details: 08/12/2022
Arrived on site for washing machine saying low detergent. I inspected the unit and found no fault codes. I explained to the customer about the load and go feature and if it is set to be used the container in the drawer needs to be filled. I walked the customer through how to use the unit.The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Manchaca, TX 78748
Leonardo
Job Details: 08/12/2022
Arrived on site to test unit for blower making noise. Test unit and found trash stuck in blower blades. Removed trash test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78724
Joe Z
Job Details: 08/12/2022
"Arrived onsite for error code F -3 . Upon arrival test unit and got error codes F2-E1 shorted key, F3-E0 open oven sensor. Need to replace control and sensor. Replaced oven sensor and control test unit. All 4 cooktop burners and oven heated as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78723
Joe Z
Job Details: 08/12/2022
Arrived onsite to install previously diagnosed parts. Replaced rollers. Test unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78723
Joe Z
Job Details: 08/12/2022
Arrived onsite for Detergent dispenser door is not staying closed . Upon arrival inspected unit and found dispenser has failed. Need to replace dispenser. Replaced dispenser and test unit . Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
Arrived on site to install all previously diagnosed parts. Installed new door skin and new door handle. Unit is now as design job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belton, TX 76513
Jonathan M
Job Details: 08/12/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
"Arrived on site to install previously diagnosed parts, installed harness and control. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
"Arrived on site for dishwasher inspected unit and work area. Tested unit and found no power. Tested voltage at the outlet and it was dead, unit is on a GFCI outlet. Went to breaker and found it tripped , reset the breaker and tested unit and found everything operating as designed. Inspected the main control and the UI for any corrosion and it was good inspected all wiring and found it good. I explained to CX that these outlets with GFCI breakers dont like the loads and from time to time they will have to be reset. Unit is operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
Arrived on site to install previously diagnosed parts for cooktop. Inspected unit and work area. Tested unit and found the simmer burner not staying on when lowering the flame to simmer. Inspected the burner head and looked good so I inspected the simmer orifice and was clogged I used my tool to clean it out and then test. Unit is operating as designed and no parts where needed. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
"Arrived on site for dishwasher not heating, inspected unit and work area. Tested unit in diagnostics and there was no error codes, ran a test cycle and everything tested good. I instructed CX how to use heat dry and rinse aid. Unit is functioning as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found stored error codes 4-3 7-1 6-4. I then ran a test cycle and no wash motor response. Had a faulty sump and motor. Replaced wash motor and tested. Unit is now operating as designed., no leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78732
Justin
Job Details: 08/12/2022
Arrived on site to install the LED modules per the special project. I installed all LEDs and they began working as designed. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC4FS1
Near Austin, TX 78703
Scott
Job Details: 08/12/2022
"Arrived on site for for no light on vent hood . Checked voltage and found led driver had failed . Replaced driver , lights and vent fan are functions properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78759
Scott
Job Details: 08/12/2022
Arrive on site for dryer powering but not tumbling . Found pulley on motor had been cut off bye belt . Replaced pulley (8066184) from truck stock and belt . Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Lockhart, TX 78644
Andrey
Job Details: 08/12/2022
"Arrived on site to test unit for not cooling properly, customer stated a week ago he opened freezer and everything was thawed out, tested unit found RC and FC temps within range and unit is functioning, control,start device with capacitor was replaced, for precautionary reasons replaced harness is freezer and thermistor in RC from car stock, part number w10316760, called tech line to document, tech one stated nothing else could be replaced, we would need to catch the unit in failed state to determine which part is failed SR#7734347754, at this time unit is functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near San Marcos, TX 78666
Andrew
Job Details: 08/12/2022
"Arrived on site to replace moisture sensing electrodes, harness and thermistor. Ran diagnostics and found unit running as designed. Replaced parts any way as a precautionary. Unit is working properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near San Marcos, TX 78666
Andrew
Job Details: 08/12/2022
"Arrived on site to test unit for magnet not catching properly preventing ice bin from pulling out with door. Replaced magnet, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Andrew
Job Details: 08/12/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78737
Leonardo
Job Details: 08/12/2022
Arrived on site to test unit for unit not starting. Test unit and found latch stuck on close positin. Secured latch test unit and unit tastier good job complete.
We serviced a
GE RANGE
Model JGP3530SL1SS
Near Austin, TX 78737
Leonardo
Job Details: 08/12/2022
Arrived on site to replace igniter harness and orifice holders and knobs. Test unit replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/12/2022
Arrived onsite for dryer where the customer saw a flame coming through is the drum vet. Upon inspection I found that the vent tube was kinked and it also has a hole In it. Upon further inspection I found that the unit was filling with lint and some if it had caught fire. I cleared all the lint and installed the harness and tested the unit and found all good. I advised customer to replace the vent tube and have the houses vet cleared before using the unit..W13SPN1WL1. I call safety and told the of my findings Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78758
David S
Job Details: 08/12/2022
Arrived on site to install previous diagnose parts. I installed a new capacitor. I tested the unit and found it working properly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78758
David S
Job Details: 08/12/2022
Arrived on site to install a new heating element. I verified the model and serial number are within range of service pointer W11540964. I Installed the new heating element according to the service pointer ter. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Manor, TX 78653
Matthew
Job Details: 08/12/2022
"Arrived onsite to replace damaged microwave wrap. Uninstalled unit, replaced wrapper and re installed. Tested unit to insure function. Unit is functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78727
Scott
Job Details: 08/12/2022
"Arrived on site , replaced evap motor with harness , evap support and drip pan . Ran diagnostics all checking normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model KCES550HSS
Near Leander, TX 78641
Vincent
Job Details: 08/12/2022
"Arrived on site for cooktop, inspected unit and work area. Tested unit and had no power. Removed cooktop glass and gained access to power wires and had no voltage. I tested the thermostat and found it good. Checked the breakers and found the breaker for cooktop tripped so I switch it back on. I tested all burners and unit was operating as designed explained to CX if they use bigger pots on the right front burner that what the actual size of the element is it can over heat the thermal fuse and trip the breaker. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78759
Scott
Job Details: 08/12/2022
Arrived on site replaced element. Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Manor, TX 78653
Matthew
Job Details: 08/12/2022
Arrived onsite for range panel loose. Upon arrival inspected unit. Found upper panel loose. Found screws in rear not tightened. Secured Screws . Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 08/12/2022
Arrived on site to test unit for unit giving F3 error code. Found purple wire for sensor not connected at control board. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 08/12/2022
Arrived on site to test unit for customer smelling gas when oven is on. Test unit and found no gas leaks at all found gas smell normal smell when oven ignites to maintain temperature job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS04
Near Austin, TX 78739
Luis
Job Details: 08/12/2022
"Arrived on site found defective crisper drawer slide,replaced slide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78738
Luis
Job Details: 08/12/2022
"Arrived on site. Ice in icemaker tray,ran harvest test passed dumped ice,tray returned to home position and filled with water. Adjusted temperature setting in freezer."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78736
Kevin
Job Details: 08/12/2022
"Arrived on site and found F9E1 saved error, ran diagnostic and all functions are operating properly. Found pads on inside of washer cabinet are torn on right side where an unbalanced load has caused tub to make contact. Found customer is not using HE detergent, explained how too much or incorrect detergent can cause washer to error. Also explained correct loading, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB01
Near Georgetown, TX 78628
Paul
Job Details: 08/12/2022
Arrived onsite for a refrigerator that the FC is set at 0 degrees and is running at 22 degrees and the RC is running at 42 degrees. Mr stated when I arrived he had mistakenly set the control to Celsius but both compartments seem to be running about 4 degrees warmer than set point by their thermometers. I temped both compartments and found the FC cycling between 0-5 degrees and the RC showing 34 degrees where the customer had set it. Refrigerator is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS04
Near Georgetown, TX 78628
Paul
Job Details: 08/12/2022
Arrived onsite for a refrigerator making a rattling noise. I ran every diagnostics test that activates a moving component on the refrigerator and could not duplicate the noise the customer was describing at this time. I found the refrigerator not level and the rear floor out of level from the left to the right side. Mr will add a shim thats needed at the left rear wheel and get the unit level then he will video the noise and send it in if it continues. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Georgetown, TX 78626
Paul
Job Details: 08/12/2022
Arrived onsite for a microwave that is not venting correctly and grease is building up on the cabinets above the microwave. I found air blowing out of the upper filters instead of sucking in thru the filters. This is an install related issue. Either the fan was not flipped during install or the wrong knockouts were removed from the outer wrapper. I advised the customer to contact the builder. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Paul
Job Details: 08/12/2022
"Arrived onsite for a range oven not getting to set point temp. I tested the temperature at 350 degrees and found the temps cycling between 337-374 on the first cycle, 336-375 on the second cycle, and 336-372 on the third cycle. Unit is averaging 354 degrees and is working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hutto, TX 78634
Wesley
Job Details: 08/12/2022
Arrived onsite and replaced the motor to repair. All checks good. Unit is now operating as designed. Advised customer on repair
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Pflugerville, TX 78660
Wesley
Job Details: 08/12/2022
Arrived onsite for light not working and found bulb connection shorted. Repaired short. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/12/2022
"Arrived onsite and found rubber seal on tub shaft squealing. Lubricated seal. Unit is now operating as designed, is better sealing and not squealing. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78735
Luis
Job Details: 08/12/2022
"Arrived on site. Found cap not installed fully to water pan,installed cap ran diagnostics all test passed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78701
Luis
Job Details: 08/12/2022
"Arrived on site for water not draining. Found unit powered to pump correctly diagnosed a defective drain pump,replaced pump ran water through pump no leaks,water drained from unit good with no leaks."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78665
Wesley
Job Details: 08/12/2022
Arrived onsite for washer leaving lint on clothes. provided customer instruct on hi efficiency washer design and best use and care practices. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Round Rock, TX 78665
Wesley
Job Details: 08/12/2022
Arrived onsite for not washing and found motor shorted.replaced sump and motor assembly. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Wesley
Job Details: 08/12/2022
Arrived onsite and installed previously diagnosed part. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76542
David Z
Job Details: 08/12/2022
"Arrived on site to follow up on dishwasher that was leaking water after recent heater replacement, and running for an extended period of time as well. Found error codes for FA E2, F8E4, F9E2. I found unit has a very large amount of suds that were going into the float switch, but there was no leaking coming from the heating element. Customer needs to follow up with their extended warranty for service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 08/12/2022
"Arrived on site to install new insulating blanket on dishwasher. Installed and spoke with customer about drying concerns. Advised they must use rinse aid to reduce the amount of water on the dishes to allow for a better dry, unit is a plastic tub unit and does not retain much heat. Once rinse aid and high temp options have been used for some time unit should achieve a better dry. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Jarrell, TX 76537
David Z
Job Details: 08/12/2022
"Arrived on site to diagnose refrigerator that was not producing or dispensing a large amount of ice regularly. I checked Temps and found FC at 0, and RC right around 40. I examined the ice bucket and found that the ice was clustered in the rear left corner, and had slightly melted likely just due to not having a lot of usage. This allowed the that harvests to create a block in that corner, so when the icemaker drops the bail arm, it's hitting the top of the ice stack. Because the ice isn't being used often, it's clustering in one corner. Checked for air leaks and found no air leaks present. Customer advised they need to level the ice in the bucket / dump it regularly to keep it from clustering the way it was. Also advised to free up the airflow channels on the RC side to allow proper ventilation and consistent Temps. At this time no mechanical failure was found, ice bucket needs to be regularly emptied to keep it from bricking. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Jarrell, TX 76537
David Z
Job Details: 08/12/2022
Arrived on site to diagnose microwave making grinding noises. Tested unit and heard abnormal noises coming from the top of the unit. Removed front vent and examined blower. Found the tech sheet packet had ended up in the air channel and was sitting on the blower wheel. Removed tech sheet and tested. Verified unit working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lampasas, TX 76550
Tyler
Job Details: 08/12/2022
Arrived on site for dishwasher needing new element. Upon arrival confirmed old element had gold colored bushing. Replaced element and tested unit. Found no leaks and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/12/2022
Arrived on site for dryer not turning on/showing po error. After further inspection I found outlet had internally fried along with ruining the power cord. Instructed customer unit would need electrician to repair damaged cord and outlet. Dryer functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/12/2022
Arrived on site for washer not completing cycles. Upon arrival found no errors. After further inspection I found capacitor leaking. Replaced it. Also found incorrect polarity and voltage from outlet causing controls to wig out. Called techline and spoke with Drew sr#7734344968. Was instructed that customer would need electrician to repair damaged power supply outlet and unit would hem work as designed. Call complete
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Killeen, TX 76549
Tyler
Job Details: 08/12/2022
Arrived on site for refrigerator needing previously diagnosed ice door separator. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found no leaks and ice door sealing as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78726
David S
Job Details: 08/12/2022
Arrived on site to install a new heating element. I I verified the model and serial number fall in range of service pointer W11540964. I installed the new heating element according to the cap service pointer. I reassembled the unit and tested it. It is now working as designed job complete
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Belton, TX 76513
Jonathan M
Job Details: 08/12/2022
Arrived on site for an oven that is not reaching proper temperature. Inspected unit and work area. The customer advised that the unit gets about 10? south of the desired temperature and they have not calibrated the unit yet. Did confirm the customers complaint and adjust the temperature in calibration mode. Tested the unit again and the unit began to work as designed reaching proper temperatures. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Lakeway, TX 78669
Justin
Job Details: 08/12/2022
"Arrived on site for a wall oven that was pausing while in use. On arrival the customer stated the unit was at 450?F for about 40 minutes and then stopped heating. The screen said press to resume on it. They resumed and found shortly after it did it again. I found the customer was baking chicken on a skillet and it was producing a lot of steam. Since that one time it has not occurred again. I found stored error code F6E4 for UI to control error that was thrown in early July. However, this issue occurred only last week. I cleared the error codes. I then manually activated each relay and found them all as designed. I then preheat the unit to 450?F and let it run for a while. I was not able to replicate the failure and at the time of service it was running as designed. I informed the customer that it could be the unit overheated or the steam had caused the UI to act up. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78738
Justin
Job Details: 08/12/2022
Arrived on site for a refrigerator trickling water at the dispenser when dispensing. I tested the unit and found a very slow stream when calling for water. I removed the filter and found the pressure normalized and the unit began working as designed. This indicates a possible faulty filter head. I installed the filter head and then tested the unit again. I found the same failure. This indicates a faulty filter. I informed the customer of my findings. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78735
Justin
Job Details: 08/12/2022
Arrived on site to install the heater per the special project. I installed the heater and then ran a diagnostics cycle. I found the unit running as designed with no leak present during service. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Andrey
Job Details: 08/12/2022
"Arrived on site to test unit for F8E4 error, tested unit found that the float connection has popped out secured connection, tested unit unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/12/2022
"Arrived on site to replace previously diagnosed control, checked pump resistance and it was good, replaced control, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Nolanville, TX 76559
Jonathan M
Job Details: 08/12/2022
"Arrived on site for a dishwasher that is flashing an F9 E1 (long drain) error code. Inspected unit and work area. The customer stated that the unit does in fact drain the water out but do you know it will not complete a cycle because it will flash that error code. I ran the unit through diagnostics and found an F7 E1 (single speed wash motor failure), F9 E1 (long drain), and FA E2 (vent wax motor electrical problem) error codes. I also found that the unit was within the range of the heater replacement service pointer. Spoke to CS and was advised to replace the heater and wash motor for full repair. Replaced both parts and tested the unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/12/2022
"Arrived on site to replace heating element per service pointer, replaced heater tested unit,unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near New Braunfels, TX 78132
Andrey
Job Details: 08/12/2022
"Arrived on site to replace previously diagnosed FC door, replaced door, tested unit, door is sealing good, but gasket is a little tight, advised customer to keep pressure on door for a couple of days, and it will be good after that, at this time no leaks detected job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near New Braunfels, TX 78130
Andrey
Job Details: 08/12/2022
"Arrived on site to test unit for no lights, tested unit found all lights not working, customer stated that they slowly went all out, replaced all led modules per service pointer, powered on unit, all lights are now functioning properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Belton, TX 76513
Jonathan M
Job Details: 08/12/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Temple, TX 76501
Jonathan M
Job Details: 08/12/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waco, TX 76705
Jonathan M
Job Details: 08/12/2022
Arrived on site for a dishwasher that has a special project for a heater replacement. Checked the unit and found that the serial range was outside of the service pointer. Did confirm the customer had the correct heater in place. Ran the unit through a diagnostic cycle to verify all components of the unit were working properly and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 08/12/2022
"Arrived on site to replace previously diagnosed RC door switch, replaced switch, tested unit unit now functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Hewitt, TX 76643
Jonathan M
Job Details: 08/12/2022
"Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced the control, user interface, and thermistor and tested the unit. The unit began to cool and operate as designed. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Andice, TX 78628
Lou
Job Details: 08/12/2022
"Arrived on site to inspect cooktop ignitor issue. Upon further inspection, the customer demonstrated the issue theyre having with the back right burner ignitor coming on while the flame is on. I tested all burners and found the far left 2 burners flames were too high in the low setting and adjusted them accordingly. I found with the back right burner when in the #5-8 flame setting, the ignitor would come on even with a large flame. I removed the cooktop and inspected the ignitor harness and found on the back right burner the harness was not sealed all the way down on the valve stem. Corrected and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78741
Kevin
Job Details: 08/12/2022
Arrived on site and found no airflow on airflow meter. Found cut off has failed. After replacing cut off dryer is heating and running. Vent is blocked and will need to be corrected by apartment maintenance Showed apartment tenant how to confirm that they have cleared dryer vent. Reported to techline reason for failure and state of apartment complex electrical and vent problems. 7734346214
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Georgetown, TX 78633
Lou
Job Details: 08/12/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element bushings to be incorrect. Removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78633
Lou
Job Details: 08/12/2022
"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, the customer handed me pieces of the mounting plate that had broken off (photo). I replaced the broken pieces with parts from my van stock (coupling-WP2220458, mounting plate-W11573761) bottom coupler and the mounting trims from the mounting plate (photo) and tested. Unit is operating as designed. I made recommendations for use & care for the ice maker, ice bin and dispenser. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Georgetown, TX 78633
Lou
Job Details: 08/12/2022
"Arrived on site to drop off parts to the builder for an oven range. Provided the burner caps, grates and burner head kit to the builder and had builder sign for the parts. Was not able to get into the home to get model and serial numbers photo due to home being closed and owner being out of state at this time. Job completed."