Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4455 customer reviews

Steve C.

Steve C.

REFRIGERATOR GE HTR17ABSERWW Arrived on site and no answer at the door. The office called the customer and the customer advised he will replace the unit itself and does not need any repairs.

Near Emory Ln, Austin, TX 78723
Robert J.

Robert J.

COOKTOP WHIRLPOOL KICU569XBL Arrived on job for complaints of burners not working left side. Error code F36 not resetting after cooling needs module ; ordrng 1 CNOTE (2 HOURS )

Near Dry Bear Creek, New Braunfels, TX 78132
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site and found unit had prior sealed system work done. Found massive oil leak from drier. And no cool symptom. Ordering compressor and Evap to repair. Office to reschedule.; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)

Near Amalfi Cove, Austin, TX 78759
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for dealer complaint of dryer not heating. Tested unit and found dryer does heat as intended. All checks ok. No other issues found.

Near S General Bruce Dr, Temple, TX 76504
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of washer just humming and not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Upon inspection, found drain tubing in house sealed up. Removed setup to allow air flow to drain. Found drain will back water up and over flow. Advised to have house plumbing checked for clogging. All water connections were dry at time of time."

Near Hollywood Dr, Waco, TX 76704
Steve C.

Steve C.

WASHER MAYTAG MVWB865GW Arrived on site for the unit is making noise. Customer advise that when the unit is spinning it makes a clanking noise. Removed the agitator and found pins stuck on the inner tub. Removed the pins and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Old Mill Rd, Salado, TX 76571
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for the refrigerator with doors that are misaligned. With the leveling feet down the doors are even at the top. Unless the floor is uneven at the customers home there is no reason the doors should be uneven. Call complete. Authorization Number MJTH500PPL1.

Near N FM 620, Austin, TX 78726
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW72HEDW0 Arrived on site and found unit with complaint of not draining. Reset unit and found no errors and all operating as designed. Ad used management.

Near West Ave, Austin, TX 78701
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8500DC3 "Arrived on site for customer complaint of unit having burning rubber smell. I replaced repair kit, unit tested good."

Near Vanguard St, Lakeway, TX 78734
Brandon C.

Brandon C.

DRYER WHIRLPOOL MGDB835DC4 "Arrived on site to replace lp conversion kit, after I replaced, unit tested good."

Near Flagler Dr, Austin, TX 78738
Brandon C.

Brandon C.

WASHER GE GUD24ESSMWW "Arrived on site to replace lid lock, after replacing, unit tested good."

Near Rose Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site for dishwasher not draining . Found tub full of water . Forced drain cycle , motor would hum but not drain . Removed drain motor and found a shard of glass had stuck and worn blades down. Replaced drain motor ,ran diagnostics cycle and all checked normal . No water leaks detected at time of service ."

Near Pecan Ln, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for clothes wet after wash . Ran diagnostics got 7-1 , 7-6 , 7-7 codes .replaced motor ran calibration and test cycle . All checked normal . Also manually ran agitate and spin cycles as well as fill and drain cycles . All checked normal . No water leaks detected at time of service . Job complete ."

Near Longhorn St, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL MFT2776DEM02 "Arrived on site and inspected refrigerator and found ice build up on fresh food evaporator. Spoke with tech line and they said that since thermistor harness was already replaced they recommended replacing Seal around evap cover itself, no water leaks from connections at time of service. Refrigerator was put into review status if parts still need to be ordered office will be contacted. mjuyp00fl1"

Near Royal Sage Dr, Seguin, TX 78155
Clif L.

Clif L.

OVEN AMANA AGR5330BAS3 Arrived on site to replace oven sensor and lightbulb for range. Replaced both parts and found main control board also shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Payne Ave, Austin, TX 78757
Clif L.

Clif L.

OVEN WHIRLPOOL mer6770aaw Arrived on site to diagnose an oven that is throwing error codes and not operating. Tested unit and found control that was just replaced the shorted out. Replaced control under warranty from Appliance Express tested unit and found all is functioning properly at this time.

Near Greenmountain Ln, Austin, TX 78759
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8500DC2 Arrived onsite for the washer that was displaying an F6E2 error and it was unplugged to power cycle it and after powering it back up its completely dead. I checked the harness from the main control to the console and it was good. I had 5VDC from the control at the console and the console was not responding. I replaced the console and tested the unit. The unit is working as designed. Call complete.

Near Rock Wren Rd, Spicewood, TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect refrigerator not cooling. Unplugged and plugged it back in and heard the evaporator motor come on. Heard the compressor come on and turn off after 5 seconds. Removed and replaced the start device. Plugged in the unit and compressor came on and stayed on. Reassembled the unit and unit began cooling. All water lines were dry at the time of service.JOB COMPLETE

Near McCullough Loop, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL TS22AFXK005 Arrived on site and installed icemaker as diagnosed.

Near St Edwards Cir, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for moisture in fresh food. Found moisture between adapter and icemaker housing. Called tech support tech support advised condensation is due to environmental condition but did recommend added perpagum to gap. Installed sealer to gap

Near McCallum Dr, Austin, TX 78703
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8000DW3 Arrived on site for noisy operation. Found idler pulley binding and causing abnormal noise. Replaced and cleaned inside dryer. Dryer is clean. Customer needs to inspect home venting.

Near Haselwood Ln, Round Rock, TX 78665
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer cord not connecting to terminal block. Found screw on terminal block broke. Removed and replaced terminal block. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Forrest St, Waco, TX 76704
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found unit detecting ice bucket fill. Called tech line and spoke with Joel (SR # 7724636605) Was instructed to check ice sensor arm. Checked and found ice buildup blocking arm. Was instructed to remove ice buildup and test again. Did as instructed and all operations are normal. No water leaks present at time of service.

Near W 3rd St, Elgin, TX 78621
Clif L.

Clif L.

DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found motor out of position causing blower wheel to rub on housing. Reset motor to proper position and tested unit. Found all is functioning properly at this time.

Near Kenney Fort Crossing, Round Rock, TX 78665
Lou S.

Lou S.

DRYER MAYTAG MEDB835DW4 "arrived on site to inspect dryer door catch. Upon further inspection, I found that the door strike was broken and stuck in the catch. I removed the broken strike piece from the catch and replaced the strike with a part from my service van W11163826. Tested the unit and found that the drum did not rotate. Lifted the top panel and found that the belt is not fully attached on the tension pulley. Reattached the belts and tested again and the unit operated as designed. No lint observed during service, job completed."

Near Cordero Dr, Austin, TX 78717
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not heating. Found temperature low from bad thermostat. Replaced thermostat and test. Temperature now good but vent not working properly will need to have it cleaned.

Near MoPac Expy, Austin, TX 78749
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for customer complaint of 5 door refrigerator not cooling both section. When arrived, found all light illuminated but not compressor. Powered cycled unit. Compressor and fan came on as intended. Unit began cooling immediately. No other issues found. All water connections were dry at time of service."

Near Jami Ln, Waco, TX 76708
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site for oven not heating up to temperature. Performed temperature test on top oven at 350°. found average temperature at 351°. Performed temperature test on bottom oven at 350°. Found average temperature at 352°. All tested good.

Near Arques Ave, Round Rock, TX 78681
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site and inspected dishwasher and found drain pump is disconnected. Replaced drain pump and after reassembling dishwasher is now operating properly. No water leaks from connections at time of service MS see sticky note

Near Hermosa, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "arrived on site and inspected refrigerator and found there is no voltage being sent to water valves. Ran test 57 and a test 45 icemaker will cycle but will not fill with water. Water dispenser will not give any water either. Spoke with tech client, they recommended checking for power at P3 on the control board. There is no voltage being sent to the valves, they recommended replacing user interface and high-voltage control at the same time. After replacing water will now dispense and test 45 fills icemaker. No water leaks from connections at time of service SR7724631441"

Near Gruene Leaf Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer making loud noises durning spin and tub uneven. Inspected unit and found back left suspension not in place. Corrected suspension and inspected. Performed diagnostics mode. Tested unit for error codes, none found. Ran automatic spin and installed gearcase, no issues found with gearcase. Ran automatic test cycle. Ran unit in normal operation on high spin. Spoke with customer and found failure happen when trying to wash a rug. All tested good, no water leaks present."

Near Nash Ln, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect F9E2 Error.Confirmed the complaint and removed and replaced the drain pump. Reassembled and tested the unit unit tested as designed All water lines were dry at the time of service.JOB COMPLETE.

Near Juniper Cir, Copperas Cove, TX 76522
Thomas L.

Thomas L.

DRYER GE DCVH680EJ1WW Arrived on site for loose heat deflector. Reinstall loose deflector.venting is clean. Customer recently cleaned house venting.

Near Shady Grove, Georgetown, TX 78633
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51ECOAS03 "Arrived on site for customer complaint of unit needing calibration after house inspection. I found unit was off by 25 degrees, I calibrated unit, tested good. Collected payment on cc"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site and inspected vent hood and found motor mount was not tightened and it has dropped down and is making contact with screen filter not allowing blades to turn. Replaced motor fan and switch and Tightened mounting bolts and fan now has enough clearance and is spinning properly. Job complete

Near Canyon Lake, TX 78132
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site and found lower panel is not secured properly, reattached panel properly and it is now correct. No water leaks from connections at time of service, job complete"

Near Williams Way, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDE400XR0 "Arrived on site for dryer added time on sensor dry. Performed temperature test, found no air flow. Inspected vent on outside of home and found clogged with lint (see SD-QuickPic ). Spoke with customer on air flow and getting vent cleaned. All else checks good."

Near TX-332 Loop, Liberty Hill, TX 78642
Andy  B.

Andy B.

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer with burning smell. Tested and inspected unit and found lent buildup in unit. Checked heating element and element is good. Unit cycles properly. Found vent duct from unit to wall clogged and partly crushed and well as vent in wall clogged. Also found rollers not rolling smoothly. Cleaned lent. Removed and replaced repair kit. Left vent and plug disconnected and advised customer not to use unit until vent is replaced and house vent is properly cleaned. No other repairs are needed at this time.

Near Whittard of Chelsea Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5000DW "Arrived on site for dryer having long dry times and dryer tearing clothes. Inspected unit and found vent crushed (see SD-QUICKPIC). Removed vent and performed temperature test, found temperature within range. Disassembled unit and t and installed drum. Found nothing abnormal to cause tears in clothes. Spoke with customer on air flow. All tested good."

Near E Myrtle St, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site for no operation. Tested unit and found it was in operable. Checked farther to find there was no power to the product. Turn the power switch to the on position and the unit now operates with no water leaks.

Near Bluff Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived onnsite and found valve leaking while washer in standby. Ordering inlet valve to repair. ; ordrng 1 W11210463 (VALVE)

Near Lyons Rd, Austin, TX 78702
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher door not closing correctly. Tested and inspected unit and found bent strike. Removed strike and made adjustments. Reinstalled and tested unit. All operations are normal. No water leaks present at time of service.

Near Lone Spur Cove, Round Rock, TX 78665
Lou S.

Lou S.

DRYER WHIRLPOOL WED7300DW1 "arrived on site to inspect dryer with no functions. Upon further inspection, I found that the unit had power, but when pressing the start button, the unit would not come on. I checked ohms to the fuse, cutoffs and element and found that the fuse was open. I remodeled and replaced the fuse and tested the unit and it operated as designed. No lint observed during service, job completed."

Near Capri Isle Ln, Austin, TX 78717
Arthur B.

Arthur B.

WASHER MAYTAG MHW5630HW0 Arrived onsite to install new UI console to front load washer from prior visit’s diagnosis. Removed an replaced console. Reassembled and tested. All function/features work as intended. All water connections were dry at time of service.

Near Montrose St, Waco, TX 76705
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for the unit is not working properly. Customer advised that the user interface will not turn on and unable to dispense water or ice. Remove the bottom plate and touch the wire harness under the freezer door and the user interface came on. Found the unit will need a new freezer door Due to the harness wires are broken. Advise customer it will take 4 to 6 weeks to get the freezer door. Office will need to reschedule a customer.; ordrng 1 LW10755706 (dor-fip SS)

Near Tradinghouse Creek St, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found very little water coming through dispenser and very small ice cubes. Removed filter and found water flowing properly. Instructed customer that their filter may be bad and that the filter head may be as well. Customer has whole home filter and doesn’t see needing the additional filter if it’s causing the issue. Instructed customer that the UI would constantly display replace filter indicator with filter removed but that the unit would function as normal. Job complete.

Near Turnback Ledge Trail, Marble Falls, TX 78654
Andy  B.

Andy B.

DRYER SAMSUNG DV219AEWXAA Arrived on site for dryer not turning. Tested and inspected unit and found failed belt. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Mesquite Trail, Lexington, TX 78947
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived on site for no ice. Unit not powering on removed power cord from drain pump ran power to unit unit powered on diagnosed faulty drain pump.

Near W Rim Dr, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE GLRT216TAW0 Arrived on job for complaints of leaks. Found the drain for defrost blockage. No additional leaks detected.

Near Market Garden Ln, Austin, TX 78745
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found copper tubing rattling. Made minor adjustments. Tested unit and all operations are normal. No water leaks present at time of service.

Near Merlin Ct, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for customer complaint of unit making noise and shaking during spin, found faulty gearcase, I replaced gearcase unit tested good."

Near Flagler Dr, Austin, TX 78738
Robert J.

Robert J.

COOKTOP GE JGP989BC1BB Arrived on job for complaints of right front burner error. Found the burner head warping causing flame to burn unclean. Part NLA.

Near Quernus Cove, Austin, TX 78735
Robert J.

Robert J.

DISHWASHER WHIRLPOOL MDB6769PAS3 Arrived on job for complaints of not drying and key pad not responding. Found console some buttons not working and heater open.

Near Gatling Gun Ln, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on site and replaced thermostat recommended by LM on previous visit, after replacement refrigerator is now running. Request of the customer continue to monitor it for correct operation. No water leaks from connections at time of service, job complete."

Near Catalpa Dr, Kyle, TX 78640
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived to install previously ordered UI. Removed and replaced the UI. Tightened the right door to customers satisfaction.ALL water lines were dry at the time of service.JOB COMPLETE

Near Live Oak Cemetery Rd, Killeen, TX 76542
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for no cool condition. Found freezer at -1 degrees and fresh food section at 36 degrees. Found ice in ice bin. All operations were normal at this time. All water connections were dry.

Near Rushmore Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

OVEN JENN-AIR JJW9830DDP Arrived on site and Found control glitch failure. Ovens still functional. Customer will call back when ready to be without oven function for 10 days. Ch

Near Austin, TX 78751
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found freezer temperature set to warmest setting which was causing unit to flood RC with cold air. Adjusted temperature settings and advise customer on air baffle operations. No further repairs are needed and all is working properly at this time.

Near Hunters Chase Dr, Austin, TX 78729
Clif L.

Clif L.

OVEN KITCHENAID KEBS107DSS8 Arrived on site to replace door glass for oven. Replaced glass and found all is working properly

Near Twin Ledge Cove, Austin, TX 78731
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Tasmanian Tiger Trace, Austin, TX 78728
Clif L.

Clif L.

BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived on site to diagnose a coffee machine that is not producing coffee. Tested unit and found air in pump line causing pump not operate. Flushed lions and reset pump assembly. Tested unit and found all is functioning properly at this time.

Near Burnet Rd, Austin, TX 78757
Paul R.

Paul R.

ICE MACHINE MAYTAG MIM1555ZRS0 Arrived onsite for the ice machine with a no ice condition. I found the filter not completely locked in causing the reservoir not to fill with water. I screwed the filter in correctly and tested the unit. The unit is working as designed. Call complete.

Near Big View Dr, Austin, TX 78730
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker leaking water and freezer freezing up. Upon further inspection, I found where water is leaking from the ice dispenser door. When I tested the door, I found that the door is not closing securely and allowing warm air up into the ice bin causing the ice to melt. I found that the ice door is broken and will need to be replaced. I adjusted it to close properly until I can return with a new part. Also found that the ice bin door gasket is badly crimped. Also found a large amount of ice built up in the FC section on the top and right side of the cabinet and all on the drawers. When I removed the crisper drawer bins, I found a huge gap in the top of the FC door gasket. I adjusted the brackets and using my heat gun I reshaped the gasket for a temporary fix. I am ordering an FC door, FC door gasket, ice bin door and ice dispenser door assembly, along with a CNOTE-AUTHO. Office to schedule return service. I a

Near Londonderry Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR JENN-AIR JFC2290VEM6 Arrived on site and tested operation. I found very little water from dispenser and ice maker not filling. I found the filter not seated causing water not to flow properly. Corrected filter and tested operation. Unit working properly. Job complete

Near Ivean Pearson Rd, Lago Vista, TX 78645
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8500DC1 Arrived on site for unit not agitating . Found a bunch of change in between wash plate and basket . Removed change and replaced wash plate found inner teeth starting to wear down . Ran calibration and test wash . All checked normal no water leaks detected at time of service . Job complete.

Near Woodview Ln, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for no ice. Ran diagnostics icemaker not running through a forced cycle checked wires at door good. Replaced icemaker ran new icemaker through a cycle icemaker completed harvest test ran fill test passed. U it working as designed

Near Mesa Dr, Austin, TX 78731
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 Arrived on job for complaints of movement. Found basket out of round causing washer to shake. Calibration had no effect on shaking. Customer needs AM appointment.; ordrng 1 W10554251 (spin basket)

Near Philco Dr, Austin, TX 78745
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site for the unit will not turn on. Tested the unit and found the display on the unit will not turn on. Found a light switch that controls the on and off for the unit. Turn the switch on and the unit is working properly. All water connections were dry at time of service.

Near Barrington Farm Ct, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDT710PAYM0 "Arrived on site and tested operation. I found several functions of ui not responding. Inspected ui and found vent has been leaking causing moisture to get into ui housing. I also found the dispenser lid broken and latch missing. Unit will need new vent, vent seal, dispenser and ui to repair tax. Collected diagnosis. Job complete"

Near King Elder Ln, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS586FIEM04 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the controls and the unit is working as designed. Call complete.

Near Prairie Clover Path, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator that only made a few cubes after the last tech left. I found the ice maker with an E1 error again and the unit not completing a harvest due to no voltage to the ice maker motor. I installed a control kit and tested the unit. The unit ejected the cubes in the mold and worked as designed. Call complete.

Near Tellus St, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise. Diagnosed loud vibration noise from compressor compartment. Removed cover adjusted condenser coils from vibrating,adjusted suction line reinstalled cover loud vibration noise no longer present"

Near Nairn Dr, Austin, TX 78749
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect damaged panel. Confirmed the complaint and removed and replaced it.Reassembled and customer satisfied.JOB COMPLETE.

Near Harker Heights, TX 76548
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer not staying locked and not spinning out. Inspected unit and found broken door lock latch. Ordering part and will return Thursday 4/18/19 no water leaks present at time of service.; ordrng 1 W11316250 (DOOR LOCK) and 2 WP8540282 (SCREW )s

Near Hillrock Cove, Round Rock, TX 78681
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site and inspected cooktop and found right front burner is not set properly. Disconnected burner head and re-seated it and flame will not start correctly.Job complete

Near Limestone Creek, New Braunfels, TX 78130
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090GW Arrived onnsite and found f20 error code. Ordering 2 man to repair stack unit acu and possible heater problem. Returning with heater and UI and ccu. Office to reschedule; ordrng 1 2MAN and 1 W10840664 (timer) and 1 W10847365 (heater) and 1 WFW3090GW (UI)

Near Sandra Muraida Way, Austin, TX 78703
Steve C.

Steve C.

RANGE WHIRLPOOL WGG745S0FS02 arrived on site for the unit will not ignite or heat. Tested the unit and found unit will not ignite. Had to bleed out the gas lines for the unit gas lines can flow. Test of the units in the unit ignites and heats properly. No gas leaks present.

Near Adams St, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to install previous diagnosed parts. Inspected waive harness from door and found broken (see SD-QuickPic). Will need to replace FC door. Office to schedule appointment for return. Please allow 6 to 8 weeks for return. ; ordrng 1 LW11089000/STAINLESS (FC STAINLESS STEEL DOOR )

Near Buffalo Trail, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR MAYTAG MFC2061HEW Arrived on site and tested operation. I found no ice has been produced and no ice in ice maker. Jumped ice maker to test and found the drive motor gear skipping off main gear. Installed new ice maker and tested operation. Unit working properly. Job complete

Near National Dr, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site for unit not dispensing ice. Removed bucket found coupling not reaching coupling in ice bucket removed one washer from coupling reinstalled bucket tested ice dispenser unit working as designed.

Near Bilbrook Pl, Austin, TX 78748
Lou S.

Lou S.

DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer not operating. Upon further inspection, the customer advised that the unit would start, but then shut down after a few minutes and not come back on. I unplugged the unit and plugged back in and tested. Unit showed error codes F4E3 (no airflow) and F6E3 control communication. I found that the vent tube was too small for this unit and at the end going out of the home, it was not attached to the outgoing tube which could cause it not vent correctly. Also, the vent cover outside was somewhat restricting airflow. Due to what the customer explained that she saw, I removed and replaced the main control and tested. The unit operated as designed. I advised of my repairs and recommended thot they get a new vent hose and change the vent cover outside to allow for more airflow. No lint observed during service, job completed."

Near Co Rd 283, Leander, TX 78641
Andy  B.

Andy B.

WASHER MAYTAG MVWB855DC3 Arrived on site for washer not spinning always. Checked for error codes and found F0-E4 (Spin limited by water temperature) And F0-E3 (Overload) inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Arbors Cir, Elgin, TX 78621
Luis M.

Luis M.

FREEZER FRIGIDAIRE FFH17F4QTA "Arrived on site for cooling issue. Found bottom of freezer incased in ice,possibly drain issue advised customer to defrost freezer to prevent damage while disassembling evaporator compartment. Return date set for Friday; ordrng 1 5304518034 (TIMER)"

Near W William Cannon Dr, Austin, TX 78749
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8540BW1 Arrived on site for washer still leaking water. Placed washer in its normal position and tested and all water connections were dry.

Near Mayfield Dr, Round Rock, TX 78681
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven door misaligned. Inspected unit and spoke with customer. Found that top of bottom door is not aligned with bottom of top door (See SD-QUICKPIC) Tested door hinges and door hinge are good. Made minor adjustments to bottom door. All operations are now normal.

Near Lone Spur Cove, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found the damper is making a growling noise when opening and closing. Unit will need new damper to repair; ordrng 1 WPW10479155 (control DAMPER)

Near Cannon Court, Marble Falls, TX 78654
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher with the display not working. I found the front display out with voltage to it. I replaced the control panel and tested the unit. I found the new control that was replaced on 4/4 defective and sending voltage to the front display when the unit was off. I replaced the main control again and tested the unit. The unit is working as designed. Call complete.

Near Verbena Pkwy, Spicewood, TX 78669
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for “ice buildup in freezer and not cooling in fresh foods area” complaint. Inspected unit and found water entering unit at very low pressure. Customer will need to address this issue. Ice was covering evaporator. Removed and replaced control and fresh foods thermistor. Unit is performing as designed. No leaks detected, at time of service."

Near Hunters Ln, Austin, TX 78753
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KOCE500EBS07 Arrived onsite for customer complaint of built microwave/oven combo unit arching and throwing code F1E5 (Inverter Error). Uninstalled unit from cabinet and removed top cover. Found ground screw missing on inverter. Removed and replaced inverter. Was able to locate screw in my personal stock. Installed screw and reassembled. Tested unit. Unit now heats as intended. No other issues found.

Near Long Branch Dr, Lorena, TX 76655
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Customer stated the unit would start as soon as you turned the timer to a cycle and the unit was making a loud clunk and rattle when cycle ended. Tested operation and found motor making a rattling noise when stopping. I was unable to duplicate the auto starting but it may be a failing start button. Unit will need new motor and push to start button; ordrng 1 279827 (motor!dryer) and 1 WPW10117655 (relay-pts)

Near Hopen Cove, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JS48PPDUDE01 Arrived on site for ice bucket release button broken off . Replaced ice bucket . All tested good . No water leaks detected at time of service . Job complete .

Near Old Lake Rd, Smithville, TX 78957
Thomas L.

Thomas L.

REFRIGERATOR GE ZFSB23DXCSS Arrived on site for no cool condition. Found only kLights inside unit were operating. Reset power to unit and now all operations started running. All water connections are dry. Will check back with customer later in the day to see how the unit is cooling.

Near N Poppy Hills Cove, Georgetown, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL KOST100ESS01 "arrived on site to inspect oven temps. Using my multimeter I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. At 350 preheat, my reading was 421. My next five readings were 435, 323, 389,331,341 for an average of 363 degrees. I advised the customer of my findings and calibrated the unit minus -10 degrees.

Near Fall Creek Loop, Cedar Park, TX 78613
Arthur B.

Arthur B.

RANGE KITCHENAID KDRP463LSS08 Arrived onsite to install new control and fuse to slide range. Installed inline fuse and front control. Reassembled and powered up unit. Unit preheated as intended. No other issues found.

Near Gholson Rd, Waco, TX 76705
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “unit leaking from bottom” complaint. Inspected unit and found drops of water under right edge of door. Found pinched gasket, in upper right corner. Removed and replaced door gasket. Retested unit. No leaks detected, at time of service. Unit is performing as designed."

Near S San Marcos St, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW0 Arrived on site and replaced gear case and cam. Unit is now operating as designed. All checks good.

Near Wathen Ave, Austin, TX 78703
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for door not closing properly . Found MULLIN was not fully retracting so it would hit the other door sometimes .replaced mullin . Door is opening and closing correctly . No water leaks detected . Also customer instructed to use only OEM filters . Job complete

Near Mahalua Ln, Bastrop, TX 78602
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 arrived on site for symptoms of air diffuser door sticking. Ordering new diffuser to repair. Unit restored to functioning at time of service but temps reported as too hi on previous visit and recently food freezing solid in fridge. ; ordrng 1 W11317276 (DIFFUER)

Near E Rundberg Ln, Austin, TX 78753
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD92HEFC0 Arrived on site for unit shutting off during cycles at random. Incoming voltage good. Replaced control. Unit is otherwise operating as designed.

Near Collier St, Austin, TX 78704
Al R.

Al R.

DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer element glowing.Unit was not operational when I arrived. I removed the rear panel and tested element, cutoff fuse. The fuse was bad, so I removed and replaced it.Reassembled the unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE."

Near Phoenix Dr, Killeen, TX 76543
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for poor washing and upper spray arm not moving . Found weak wash motor and spray arm with a lot of debris stuck in them . Due to filter not being secured in sump . Ordering pump and motor and both spray arms . No water leaks detected . Return 4/18. ; ordrng 1 W10902372 (PUMP AND MOTOR ) and 1 W11101428 (LOWER SPRAY ARM) and 1 WPW10448645 (arm-spray UPPER)

Near Josie Ln, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and tested operation. I found ice build up on left side of door. Cleared ice build up and found gasket not sealing properly. Warmed gasket to relax and allow to form back to cabinet opening. Also found right side fresh food door gasket has torn and ice bin door gasket folded over and will need to be replaced due to air leak. Due to amount of ice build up both rails have rusted and will need to be replaced. Unit will need new gaskets, rails ice bin door and silicone sealant to seal freezer properly. ; ordrng 1 CNOTE (AUTHO ) and 1 W10846057 (gasket-fip) and 1 WPW10549589 (door-ice)"

Near Elaina Loop, Leander, TX 78641
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave sparkling. Confirmed the complaint and removed the control and removed and replaced the burned diode. Reassembled the unit and unit tested as designed with the water cup test.JOB COMPLETE.

Near Oliver Loving Dr, Killeen, TX 76549
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to t(e original part being damaged, I removed and replaced the oven vent and tested the door to make sure it did not rub and it didn’t. Job completed."

Near Saddlespur Ln, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher parts melting on element. Upon further inspection, I found that one of the upper rack pivot tines had fallen off and melted on the element. I replaced the tines and placed the unit in diagnostics with no error codes. Unit operated as designed and the element is showing 7-9amps. No water leaks observed during service, job completed."

Near Ridgetop Bend, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for water building up under pantry drawers. Found that the fresh food evaporator drain was restricted and causing the water to flow from the pan into the fridge floor bottom. Open drain and drain now works properly. All water connections are dry.

Near Nightjar View Terrace, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site to inspect washer leaking water from underneath. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E2. I cleared the code and continued with testing and the unit operated as designed, but the gearcase was very loud during agitation. I removed the the drain pump hose and found some hair pins and lint debris blocking the drain area at the bottom of the tub not allowing the water to be drained. Customer advised that the unit only leaked when using a deep water wash. This explains why as the debris was not along the water to flow and causing pressure on the hose to leak. After removing the debris, I found more debris inside the tub and could not get it from the drain port underneath. I attempted to remove the washplate and basket but was unable to. I am ordering a basket, due to it being warped and washplate, and will return with the gearcase and drain pump. Also ordering a CNOTE-AUTHORIZATION and CNOTE—LSO. No

Near Ronald Reagan Blvd, Cedar Park, TX 78613
Robert J.

Robert J.

DISHWASHER JENN-AIR JDTSS244GS0 Arrived on job for complaints of not drying. Found loose connection at heater. Ran diagnostics to check heater. No leaks detected at time of service

Near Soter Pkwy, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Unit not powering on reset breaker u it powered on and started cooling. Ordering main control; ordrng 1 W11099565 (MAIN CONTROL) and 1 W11330486 (UI CONTROL)

Near Mediterra Pl, Austin, TX 78732
Joseph C.

Joseph C.

VENTHOOD IKEA IHW7302YS0 "Arrived on site for “noisy fan operation” complaint. Inspected unit and found fan out of balance, due to broken fan blade. Removed and replaced fan motor. Tested unit. Unit is performing as designed."

Near Wilmes Dr, Austin, TX 78752
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "(JG) Arrived on site to install parts ordered by previous tech. Found leak on the Fresh food evaporator coil and liquid in compressor. Also drip tray was broken. Replaced compressor, evaporator, drier and valve. Verified proper operation. Pulled a deep vacuum and recharged on high side liquid. No refrigerant leaks detected. Verified no water leaks at time of service call. Pls allow 24 hrs for temps to get to factory settings."

Near Bumble Bee Dr, Georgetown, TX 78628
Clif L.

Clif L.

RANGE KITCHENAID KIRS608BSS0 arrived on site to diagnose a range that is not keeping temperature. Found bake and convection elements both failed. Both elements will need to be replaced to complete repairs. ; ordrng 1 W11043837 (fan-convct)

Near Crossmeadow Dr, Austin, TX 78750
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 i’ve done site to diagnose a refrigerator with buildup on ice dispenser. Found mold buildup on dispenser area. Replaced ice door assembly and ice guide and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Morado Cove, Austin, TX 78759
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for “unit will not start” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Point N Dr, Austin, TX 78724
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect washer LF. Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Rockwall Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for cooling issue. Removed cover found exchanger lines heavily corroded,due to corrosion installing evaporator will cause tubing to break in wall and will be unrepairable."

Near Norwalk Ln, Austin, TX 78703
James C.

James C.

DISHWASHER MAYTAG MDB4949SHW0 Arrived on site and tested operation. Customer had power off due to unit would start cycle again after load finished and dishwasher unloaded. Ran diagnostics and found no fault codes. Access inner door and inspected all connections and found to be good. Checked power supply connections in junction box and removed soldered ends to expose copper for more secure connections. Unable to duplicate issue and unit it tests good. Called tech line and spoke to TJ #7724633049 and he recommended replacing the control panel and control. ; ordrng 1 W11255655 (CONTROL PANEL)

Near Mountain Spring Ln, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Stone crossing leads to lime stone way, arrived on site and inspected dishwasher and found door is not able to open fully because hinge is bent outward slightly. Straightened hinge and it is now operating properly. No water leaks from connections at time of service, job complete."

Near Limestone Creek, New Braunfels, TX 78130
Kevin B.

Kevin B.

OVEN KITCHENAID KSEG700ESS3 "Arrived on site and inspected range and found bake or broil is not working, did not find any error codes. Remove rear panel and all connections are good and voltage is correct. Spoke with tech line and will need to bring back a main control to correct issue will also bring back display and console to ensure repair on the next visit; ordrng 1 W10915661 (panl-cntrl) and 1 W11082269 (cntrl-elec) and 1 W11105615 (cntrl-elec)"

Near Elm Creek Rd, New Braunfels, TX 78132
Scott  M.

Scott M.

WASHER MAYTAG MVWC425BW1 "Arrived on site for noise complaint , in talking to customer it wasn’t the complaint , unit is over filling . Ran diagnostics no error code . Checked pressure hose no kinks . Ordering control and hose . Return 4/18. Nonwater leaks detected .; ordrng 1 W10671342 and 1 WP353244 (hose)"

Near FM 20, Cedar Creek, TX 78612
Brandon C.

Brandon C.

REFRIGERATOR GE TFX25JRYFWW "Arrived on site for customer complaint of unit not cooling properly, found sealed system leak, customer is not repairing unit.

Near Noack Hill, Spicewood, TX 78669
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS00 arrived on site and inspected oven and found display is not operating. Disconnected power from consul and after reconnecting display is working again. Spoke with tech line due to multiple failures of the same part and they said to order another console and replace it again. 7724632787; ordrng 1 W11351998 (CONSOLE)

Near Arrow Ridge, San Antonio, TX 78258
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leaks. Found the drain slow, customer will need to have plumbers correct issue."

Near Mt Vernon Dr, Austin, TX 78745
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4800XQ2 Arrived on site to diagnose a washing machine that is not balanced during spin cycle. Tested unit and found suspension rods failed. Customer does not wish to have unit repaired at this time and only service fee is due for diagnostics today.

Near Metric Blvd, Austin, TX 78758
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for the unit doors are not closing properly. Found when opening the freezer door at the bottom of the gasket is rubbing against the right door. Found the left door is warped at the bottom. The unit will need a new freezer door black. office will need to reschedule the customer.; ordrng 1 LW11025561 (FZR DOOR BLK)

Near N Lakewood Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of unit sparking during use, found faulty switches ordering switches; ordrng 1 WP71003385 (switch- ig)"

Near Tiburon Ct, The Hills, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DP02 "Arrived on site to install previous diagnosed parts and for microwave door not connecting to switches. Customer has to push on left side of door for microwave to start. Performed diagnostics mode and found inner door wrapped. Will return with inner door, spring and interlock. Schedule return for Monday the 22nd. ; ordrng 1 W10687342 (INNER DOOR) and 2 W10874474 (DOOR SPRING)s and 1 W11241293 (INTER LOCK ASSEMBLY )"

Near Oak Hill Drive, Liberty Hill, TX 78642
James C.

James C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and installed new cooktop. Tested operation and found unit working properly. Job complete

Near Laceflower Ln, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is making a noise. Tested the unit and the noise is coming from the back of the unit. Disassembled the back panel to gain access to the compressor. Found the copper tubing is next to the compressor and causing a vibration noise. Adjusted the copper tubing away from the compressor. Unit is working properly and all water connections were dry at the time of service.

Near Trailstone Dr, Bastrop, TX 78602
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “no power to unit” complaint. Inspected unit and found unit powering on. Unit had some sort of issue, where striker broke latch and control panel and dented inner door. Will need inner door, latch and control panel, to complete repairs. Return for repairs on 04/09. No leaks detected, at time of service.; ordrng 1 W10908291 (door-inner) and 1 WPW10653840 (door latch)"

Near N Interstate 35 Frontage Rd, Austin, TX 78753
Steve C.

Steve C.

COOKTOP WHIRLPOOL WFC150M0EB1 "Arrived on site for the unit front burners are not working properly. Found the left front receptacle is burnt and melting. Replace the receptacle and the element has continuity. Also found the rest of the receptacles are starting to melt and short. Will need to order three receptacles and will need to replace the right front element due to the element is stuck to the receptacle. Will also need to replace the left rear and right rear switches do to not heating properly.; ordrng 3 814399 (receptical,surf.unit)s"

Near River Rd, Cedar Creek, TX 78612
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE320M0ES1 Arrived on site for “oven not reaching temps” complaint. Inspected unit and found one leg of wall plug not receiving proper voltages. Not able to properly diagnose. Unit should be performing as designed.

Near Berkman Dr, Austin, TX 78723
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW90HEFW0 "Arrived on site for door locking . Ran diagnostics got suds error . All tested normal . Instructed customer about proper soap usage ,as well as running a clean cycle . No water leaks detected at time of service .

Near Hood Hollow, Austin, TX 78731
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL UXT3030ADW2 "arrived on site for light but no fan, replaced switch, and still was not functioning, found motor to be failed, unit will need new motor to complete. ; ordrng 1 CNOTE (OFFICE RS) and 1 W11105126 (FAN )"

Near Solitude Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER SAMSUNG WA48J7700AW/A2 "Arrived on site for unit not spinning, removed main pcb cover and found rodent droppings, and bite marks on pcb, advised Customer of findings and customer decided to replace unit and not repair, collected service fee. No leaks on site"

Near S Main St, Georgetown, TX 78626
Steve C.

Steve C.

DISHWASHER MAYTAG MDB4949SDE3 Arrived on site for the unit has the error code F2e2. Remove the door panel and found roaches and rodent droppings on the control panel and the control board see pictures. Advise customer that Maytag will not cover the repair. Customer advised she’ll be contacting Maytag. All water connections were dry at the time of service.

Near E 2nd St, Elgin, TX 78621
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW "Arrived o. Sote for unit no spinning, found hi stripped, replaced hub and tested good, no leaks on site"

Near Trinity Lane, Georgetown, TX 78633
Scott  M.

Scott M.

RANGE KITCHENAID KGRS505XSS04 "Arrived on site for valve on left side not turning . Replaced valve . Checked remaining valve on center and right side all checked out in good shape .no gas leaks detected at time of service . Job complete."

Near Powder Mill Trail, Austin, TX 78750
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onsite for customer complaint of dishwasher not heating or drying dishes. Ran diagnostics and found error code 7-1 (Heater Error). Cleared error code reset heater and conducted manual test cycle. Poured water on heater and found water sizzling off. Advised customer to run hot water before starting cycle to allow hot water to enter. Also advise to use rinse agent as well. No other issues found. All water connections were dry at time of service.

Near Northern Star St, Bruceville, TX 76630
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool condition. During a deeper diagnosis of the unit I found a small leak at the suction side port of the compressor. i thawed out the top row of the freezer evaporator. I installed an access valve and a new filter dryer. Evacuated and recharged system. All water connections are dry.

Near Balboa Ln, Austin, TX 78727
Brandon C.

Brandon C.

WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of error codes F5e2 f8e0 f8e1, I found hot water valve from house was turned off. I turned hot water valve on, tested all functions in diagnostic mode, unit tested good."

Near Fletcher Bend, Buda, TX 78610
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW0 "Arrived on site for unit loud in spin, found transmission/GEARCASE failed, customer claimed to have a parts concession but we were not give a number. She called whirlpool and whirlpool stated they needed my notes to cover parts. Gave labor quote of 225.00Collected service fee. ; ordrng 1 CNOTE (PART AUTHO)"

Near Arrow Head, Round Rock, TX 78681
Wesley P.

Wesley P.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and found unit operating as designed. Advised customer on basic function. All checks good. Unit is washing.

Near Lathrop Ave, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered parts. Removed the wash plate and installed the new wash plate screw and cap.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near W Mary Jane Dr, Killeen, TX 76541
Tyler B.

Tyler B.

RANGE KITCHENAID KFED500ESS02 "Arrived on site for low baking issues, tested sensor and found sensor out of range, replaced sensor and tested bake at 350. Got an average of 353. Tested good."

Near St Williams Ave, Round Rock, TX 78681
Al R.

Al R.

WASHER MAYTAG MVWB765FW1 "Arrived to inspect washer not dispensing properly. Confirmed, removed and replaced the drawer.Tested unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE"

Near Greenlee Dr, Killeen, TX 76542
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD7590FW0 Arrived on site for dryer making rattling noise. Tested unit and found rattling noise. Unit is in closet stacked on washer. Will need to order 2 man. Office to schedule.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Navasota St, Austin, TX 78702
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site and inspected refrigerator and found water filter housing will not unlock, disassemble lower shelf and was able to disengage housing. Confirmed it is operating properly and no water leaks at time of service, job complete"

Near Hopping Peach Cv, , TX 78666
Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on job for complaints of leak. Made adjustment to found spring around bellow allowing water to seap through. Made adjustments to spring,ran test cycle and all operation functioning properly."

Near Arikara St, Buda, TX 78610
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "Arrived on site And inspected dishwasher and found standing water in tub, found harness to drain pump is off and after reconnecting drain pump will now operate properly. No water leaks from connections at time of service. See sticky note for further information. Job complete."

Near Hermosa, Seguin, TX 78155
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HS2 Arrived on site to test unit for unit blowing in to the house not out. Went to remove unit to check fan but could not get to the mounting screws to check fan. Contractor build a cover for the top of the unit and cant get to the mounting screws. Advised customer they will need to removed wood cover and get unit down to check the fan. Job complete.

Near San Diego Rd, Austin, TX 78737
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site and set oven to broil and it is operating properly, spoke with tech line SR7724542468 they asked if the customer is trying to use broiler with the door open and the customer said yes. Tech line explained that it will not turn on unless the door is closed for safety reasons, oven is operating as intended, job complete."

Near Hopping Peach Cv, , TX 78666
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT359SFYM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found likely Freon leak in system. As this is an inexpensive unit and can be replaced for less than the cost of the repair customer does not wish to proceed with any repairs at this time and only diagnostic fee is due for trip today.

Near Brushy Creek Rd, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site and inspected refrigerator and found ice build up blocking fresh food evaporator, took pictures and sent to DW. Removed frost around thermistor and found it is in the correct position, took one picture. Will need to bring back a new evaporator thermistor harness. Control board will need to be S coded. And will need to attach deli control to see Deli control has failed or control board is just not sending power. Total to be collected on return visit. Customer is aware of defrost expectations; ordrng 1 WPW10277799 (harns-wire)"

Near Gruene Leaf Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHB2750TS2 Arrived onsite for customer complaint of french door refrigerator not cooling. Found fans running but not compressor. Found faulty inverter to compressor. Removed and replaced inverter. Reassembled and tested. Found compressor comes on and began cooling as intended. Advised customer to wait 24hrs before placing items in unit. All water connections were dry at time of service.

Near N 42nd St, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 "arrived on site to install previously diagnosed and ordered parts. I read and replaced the UI control, RC thermistor and FC bimetal. Tested the unit and it was operating as designed. No water leaks observed during service, job completed."

Near Cypress Creek Road, Cedar Park, TX 78613
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIC15NRXS1 "Arrived on site to replace the water level sensor due to not making ice. Tested the unit and found the unit will never get cold enough to make ice or harvest. Also found the wiring harness that connects to the water level sensor has corrosion buildup. Found the unit will need a new compressor, non uv drier. evaporator, and a new harness. Will need to get authorization and reschedule the customer. Will need three hours to complete the repair.; ordrng 1 CNOTE (3HRS) and 1 CNOTE (AUTHO) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10340992 (harns-pump) and 1 WPW10605286 (compressor)"

Near Cedar Ln, Cedar Creek, TX 78612
Robert J.

Robert J.

WASHER MAYTAG MVWC425BW0 Arrived on job for complaints of wash cycle not ending. Ran diagnostics and all functions working replaced control and retest and run calibration. No leaks detected at time of service.

Near Galloway Ln, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no cool. Found no frost pattern on evaporator. Pierced system no refrigerant in system. Replaced fresh food evaporator,during installation of a uv drier found cap tube loose,found cap tube broken inside cabinet. Called tech support per tech support not repairable whirlpool will be contacting customer under manufacture sealed system warranty. File#7724497562"

Near Oxford Dr, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and found no ice production, cycled icemaker manually and it completed. Manually activated of water valves and icemaker filter properly. Spoke with the tech line and they recommended bringing back the user interface on the freezer door. No water leaks from connections at time of service; ordrng 1 WPW10758681 (cntrl-elec)"

Near Old Stagecoach Road, Kyle, TX 78640
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived to inspect refrigerator with PF. Customers complaint was the led lights would work intermittently. Then he’d hear clicking from the rear of the unit.Customer said he’d have to trip the arch fault breaker switch for the unit to respond.Called Whirlpool Tech line and spoke with Kurt -Low voltage Electrical interference SR7724549935KURT advised me to change out the Control W10804160 which controls the led lighting.The unit now works as designed.JOB COMPLETE

Near FM2484, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site and inspected refrigerator and found fresh food temperature is 30°, spoke with tech line 7724548128, and they recommended checking thermistor values on P5 of control board. They recommended replacing both thermistors after checking values, no water leaks from connections at time of service; ordrng 1 WPW10276647 (motor-evap)"

Near Angelina Dr, New Braunfels, TX 78130
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer cutting off mid cycle. Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit tested as designed.No lint observed at the time of service.Customer Satisfied JOB COMPLETE

Near High Chapparal Dr, Copperas Cove, TX 76522
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice box fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Loch Lomond St, Hutto, TX 78634
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site to diagnose a refrigerator that has condensation freezing on freezer door. Found door seal not shaped properly causing air leak and top right corner. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Eisenhower Court, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no ice condition. Found freezer temperature was at 13.7 degrees. Found compressor running at low speed when it needed to be at high speed. Replaced compressor inverter and will see how temps do overnight. I will call customer in am. ; saved tckt

Near Bayshore Bend, Austin, TX 78726
Wesley P.

Wesley P.

VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site and found unit operating as designed. Found left bulb had shorted. Directed customer to buy bulb. Customer outsourced bulb.

Near Rokeby Cove, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for uneven doors . Leveled feet ,doors are even . No water leaks detected at time of service . Job complete ."

Near Mesa Dr, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for refrigerator lights not working in freezer. Tested and inspected unit and found failed light in freezer, customer asked that both lights in freezer be replaced while on site. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC."

Near Westover Rd, Austin, TX 78703
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KBHS109SSS06 "Arrived on site to replace mag and inverter, after replacing unit tested good, collected balance on cc."

Near Copper Crest, New Braunfels, TX 78132
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW2 Arrived on site for washer with water in dispenser tray. Tested and inspected unit and found no issues. Found in user care guide that some water in dispenser in normal. Instructed customer on user care guide. No water leaks present at time of service.

Near Westover Rd, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MSD2576VEW00 "Arrived on site for unit not cooling, found all lights and fans on and comp running but no frost patteren, advised customer it would need a sealed system repair, customer decided to replace unit, no leaks on site"

Near Briarcrest Dr, Georgetown, TX 78628
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is not working properly. Customer advised when the unit goes into a rinse cycle the rinse light would be flashing. Found the unit has the F7e1 error basket speed. Found under the unit the mice have gone inside the GEAR CASE. Customer advised that she will purchase a new unit. All water connections were dry at the time of service. Customer only paid for the service fee.

Near Woody Ln, Elgin, TX 78621
Clif L.

Clif L.

WASHER KENMORE 110.459864 Arrived on site to diagnose a washing machine that is tearing itself up. Found inner basket A-frame warped and/or cracked. This is causing inter-basket to shred outer tub assembly. Enter basket is discontinued and no repairs can be done at this time to correct the issue.

Near Armstrong Dr, Georgetown, TX 78633
Al R.

Al R.

MICROWAVE FRIGIDAIRE FFMV164LS Arrived to inspect microwave tripping the breaker. Confirmed the complaint and removed and replaced all switches.Reassembled and unit tested as designed.2 minute water test was a success.JOB COMPLETE

Near Wyndham Hill Pkwy, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFXL25RYMS2 Arrived onsite and installed door. Unit is now operating properly.

Near Hidden Lake Crossing, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER GE GTW460ASJWW "Arrived on site for washer continues to drain. Found small crack in panel and had customer waiver for moving appliances. Performed diagnostics mode and tested unit. Found analog pressure hose clogged. Cleared hose and tested on speed wash. Found cycled completed. All tested good, no water leaks present."

Near Speed Horse, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site and tested operation and found temp in freezer at 24 and fresh food is at 37. Ran diagnostics tests for thermistors and sealed system. All tests pass but unit will not cool freezer properly. Called tech line and spoke to Rick #7724542972. Per testing the unit has a sealed system failure and will require a new compressor kit to repair. I will also install new condenser fan motor as a precaution as well as the UI. Office to schedule return visit for 3 hour SS repair; ordrng 1 CNOTE (3 HOURS SS) and 1 W10865318 (fan) and 1 W11024494 (fan) and 1 W11025999 (compressor) and 1 W11039890 (cntrl-elec)

Near San Marco Trail, Georgetown, TX 78628
Steve C.

Steve C.

WASHER SAMSUNG WF45K6200AZA2 Arrived on site for the unit door will not lock. Tested the unit And found the door switch assembly is defective. Replace the door switch assembly and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Arbors Cir, Elgin, TX 78621
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 "Arrived on job to replace gearcase. Replaced gearcase,calibrated unit ran test cycle. Noise went away and all operation functioning properly."

Near Stone River Dr, Austin, TX 78737
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checking incoming voltage and found only 120v. Wiggles plug and found 240v. Tested dryer. Dryer heats and tumbles as intended. Advised to have house receptacle replaced. No other issues found. Dryer vent and lint trap was clean of lint at service.

Near Rock Creek Rd, Waco, TX 76708
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC fan not operational and FC fan not running. When fan motors are running in diagnostics unit will reset due to shorted controls, and dispenser UI will randomly reset with no functionality to ice and water dispenser. Short was caused by fan motor failures and has damaged all electronics in the unit. Also noted RC right side door gasket has a tear. Upper user interface, dispenser interface, main control, Orion board, FC fan motor assembly, and RC fan motor assembly will all need to be replaced along with RC door gasket to complete repairs. Will bring solenoid for 3 way valve on return trip Incase needed. Shut unit off today to prevent damage to sealed system, and customer has signed loss of cooling waiver. Office will need to have repairs authorized and set return date.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10688387 (gasket-fip) and 1 W10889841 (cover-ev

Near Lookout Knoll Dr, Leander, TX 78641
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD92HEFW0 "Arrived on site for customer complaint of unit making noise, found rattling noise coming from exhaust pipe, I added dryer pads, unit tested good."

Near Oak Pebble, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for compressor creating pulsating loud noise. Removed compressor installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down"

Near Whitebead Trail, Austin, TX 78734
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “dented front panel” complaint. Inspected unit and found front panel dented. Removed and replaced front panel. Tested unit, unit is performing as designed. No leaks detected, at time of service."

Near Zach Scott St, Austin, TX 78723
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site for door issue. Found door hinge unable to secure to cabinet. Removed door found screw holes on cabinet stripped no threads on screw holes. Screws fall out with door opening and closing. Called tech support per tech support information being sent to product review team whirlpool will contact customer. File#7724545709

Near Soaring Eagle Cove, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the damper control and as soon as I plugged it in, the damper door opened to allow cold air into the RC section. Tested in diagnostics and it operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."

Near Williams Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived n site and found unit disposal plug still inside. Removed. Unit is now draining. All checks good.

Near Lathrop Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP548WP02 Arrived on site to test unit for griddle not working. Test unit and found wire disconnected at control board. Secured connection at board turned griddle on and griddle working correctly. Job complete no leaks present at this time.

Near Barton Bend, Dripping Springs, TX 78620
Paul R.

Paul R.

WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer making a squeaking noise while washing. I ran the auto diagnostics cycle and found the unit making a clicking sound when the unit would start to agitate in the clockwise direction. I ran a control calibration and retested the unit. The unit was quiet and worked as designed.

Near Robinson Family Rd, Austin, TX 78738
James C.

James C.

DRYER WHIRLPOOL LE5720XSW0 Arrived on site and tested operation. I found all functions test good but drum is not turning. Installed new belt and tensioner from dryer kit and tested operation. Unit working properly. Job complete

Near Lakefront Dr, Lago Vista, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, i replaced ice maker, unit tested good,"

Near Shady Hollow, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFI2570FEZ06 The downside to diagnose the refrigerator that is not cooling properly and the RC. Tested unit and found lower than normal temperatures in the refrigerator compartment causing food to freeze on several shelves and in crispers. Spoke with Steve from tech line and he advised changing thermistor as it was not in range required for proper cooling. He also stated damper and control could be an issue. All three parts will need to be replaced to complete repairs. Return date is set for 4/9/19.; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)

Near Colby Ln, Cedar Park, TX 78613
Robert J.

Robert J.

DRYER AMANA NED4655EW1 "Arrived on job for complaints of no operation. Found thermal fuse blown, replaced fuse but no operation. Found voltage to pets but no operation. Replaced pts ran test cycle and all operation functioning properly."

Near Amy Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for unit not working. Test unit and found LF and RF burner receptacles burned out and burners stuck to the receptacles. Replaced receptacles and burner elements. Test unit and found unit saying it was on when all switches were off. Test unit and found LF switch was shorted out. Replaced switch test unit and unit test good job complete.

Near Serna Dr, Lockhart, TX 78644
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for unit not drying/heating, found control failed,, due to age customer will be calling whirlpool for possible concession. No leaks on site collected service fee ; ordrng 1 W10751502 (CONTRO)"

Near Sunset Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for rust on trim. Found rust panel, on left and right side trim. Attended to remove rust with dry eraser Tested burner operation. Will need to replace trim and panel. Schedule return for Thursday the 11th. ; ordrng 1 W10226014 (trim-cktop/ LEFT) and 1 W10226015 (trim-cktop/ RIGHT)"

Near Bold Sundown, Liberty Hill, TX 78642
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “no power to unit/unit not powering on” complaint. Inspected unit and found wall switch(at counter(third one))was off. Turned switch on. Unit powered on. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near John Michael Dr, Manor, TX 78653
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not working. Customer advise that on sensing cycle the timer will not advance and will have manually shut it off. Found the timer is extremely hot in the off position. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Wildflower Cove, Cedar Creek, TX 78612
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived onnsite and found Evap frozen over. Advised customer unit will need to be defrosted in order to perform repair. Returning with Evap cover and control. ; schdld next appmnt for 4/8 MON !

Near Sweetgum Ln, Round Rock, TX 78664

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