Service History 32 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78754

Andrew R

Job Details: 03/17/2025

Arrived onsite for washer leaking. I found the leak to be coming from the hot waterline connector. The cremp has broken and is allowing water to escape from the hose. Texted customer that whirlpool doesn't supply the hoses and he'd have to get with the installers/shippers to get a new hot line. Call complete. No one onsite for signature.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Buda, TX 78610

Andrey

Job Details: 03/17/2025

"Arrived on site to test unit for not working properly, customer stated that unit does not fill with water, ran diagnostic cycle found no errors and all components engaging properly, started regular cycle multiple times with no issues, explained to customer that unit does not fill right away but goes through a quick sense cycle before starting to fill, customer will monitor, at this time unit is running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Austin, TX 78701

Matthew

Job Details: 03/17/2025

Arrived onsite for unit right front burner not functioning. Replaced burner and switch as burner was not responding. Unit still not functioning. Inspected further and found red wire to switch was not making good contact. Secured harness and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs555sihz03

Near Kyle, TX 78640

Luis

Job Details: 03/17/2025

Arrived on site for loud noise. Found fan making loud noise while running replaced fan noise no longer present.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Andice, TX 78628

Chris

Job Details: 03/17/2025

"Arrived onsite for unit no water & no ice upon further inspection found RF temps 31. Amps .76 frost only at bottom of evaporator ordering sealed SSTECH 2HRS R600,W11580057,W11546605,W11506635,WPW10143759 system office to schedule no leaks observed during service ; ordrng 1 W11580057 (Compressor) and 1 SSTECH (2HRS R600) and 1 W11546605 (Evaporator) and 1 W11506635 (Service port) and 1 Wpw10143759 (Dye drier)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Austin, TX 78744

Brandon

Job Details: 03/17/2025

"Arrived on site for customer complaint of unit not working. Found broken belt, I replaced repair kit from truck stock, part number 4392067 unit tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AB2

Near Copperas Cove, TX 76522

Sterling

Job Details: 03/17/2025

On arrival verified complaint of unit door broken. Inner door panel was busted and not connected anymore atthe latches. Replaced door and unit is now working correctly job installed w10468669

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Georgetown, TX 78628

Chris

Job Details: 03/17/2025

Arrived onsite for unit not making ice upon further inspection found unit RF 12.1 temp. Checked amps .078 bad sealed system office to schedule no leaks observed during service SSTECH 2HRS-R600; ordrng 1 SSTECH (2HRS R600) and 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 W11506635 (Service port) and 1 WPW10143759 (Dye drier)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lockhart, TX 78644

Joe Z

Job Details: 03/17/2025

"Arrived on site to install previously ordered parts. Replaced gearcase W11449841, suspension W11400156, rotor W10915701, slider W10734521, wash plate W10902814, and water valve W1165546. Test unit and is operating as designed. No leaks present. Job complete Mrs. Had to leave to run errands. Could not get signature for completion of repair. I called her to notify her that the repair is complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Kyle, TX 78640

Andrey

Job Details: 03/17/2025

"Arrived on site to replace previously diagnosed control, replaced and calibrated unit, unit is now running as designed no leaks detected job complete installed W11608056"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Round Rock, TX 78665

Justin

Job Details: 03/17/2025

Arrived on site for gas smell. Upon arrival customer stated that her front left burner is not working. Igniter was sitting a little to low. Tightened screws and made adjustments. Burner is now igniting after first click customer tested as well. As for gas smell adjusted bake burner to reduce gas flow at first flames were orange now blue. Called safety and reported findingsSr#7740996420. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ6

Near Austin, TX 78702

Leonardo

Job Details: 03/17/2025

Arrived on site to test unit for burner not coming on. Test unit and found and spark module. Replaced module test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Leander, TX 78641

Lou

Job Details: 03/17/2025

"Arrived on site to inspect refrigerator leaking water from the freezer section. Upon further inspection, I checked the bottom of the FC section and found the bottom badly scratched on the right side and ice on the left side. I disassembled the FC section and found more ice on the left side and the FC evaporator drain clogged with ice. Also found the FC door handle is loose. I tightened the handle and pulled the unit out to gain access to the drain tube. I removed the drain tube and found it clogged with debris. I cleared the tube and cleaned it out and re-installed the tube. Put the unit back in its space and using my steamer, I removed the ice from the drain and drain pan and tested the tube flow. Also removed the slab of ice from the bottom of FC section. I found more scratches in the FC bottom once the ice was removed. Reassembled the FC section and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed. No parts installed."

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Lakeway, TX 78734

Luis

Job Details: 03/17/2025

"Arrived on site. Replaced the defective compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. W11580057,wpw10143759,w11506635"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78747

Brandon

Job Details: 03/17/2025

"Arrived on site for customer complaint of timer not advancing. Found bent spade on timer motor, i adjusted terminal, and connected harness, unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakeway, TX 78734

Luis

Job Details: 03/17/2025

"Arrived on site. Found left door misaligned and ripped gasket, removed door reset door stop reinstalled door checked door alignment good,replaced gasket checked door seal good. W10917313"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Andice, TX 78628

Chris

Job Details: 03/17/2025

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hutto, TX 78634

Brandon B

Job Details: 03/17/2025

Arrived on-site for washer not cycling or draining. Found broken harness at pump so I installed new harness(w11643701) Also got f3e2 code for pressure sensor. Installed control(w11513246) calibrated unit. Ran quick wash and unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, TX 78640

Brandon

Job Details: 03/17/2025

"Arrived on site for customer complaint of loud popping noise. Found out customer shut ice maker off and 2 days later caught the loud pop/bang on video. The only thing I can think of that would cause the loud pop would be the damper motor, sealed system issues with popping, or ice breaking during a defrost. Ordering damper assembly, and customer is going to defrost the unit afterwards. ; ordrng 1 W11645127 (Damper)"

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Temple, TX 76502

Jonathan M

Job Details: 03/17/2025

"Arrived on site for a washing machine that is making abnormal sounds during the spin cycle. Inspected unit and work area. The customer showed me the sounds it was making. When it was going into a spin and it sounded like hmm, the hose is off the backside of the machine. I checked the model and serial tag information and found the model. And serial numbers did not match the model and serial numbers of the machine sent for service. The customer advised that they had a previous unit that was replaced under the manufacturer warranty and that they assumed the extended warranty covered the new machine. I did advise the customer that they may have to contact their extended warranty to see if their machine can be transferred over. However, after checking with claims, we would not be able to service the machine under the current dispatch. The customer advised that they will see if the issue goes away after pulling the machine away from the wall and will contact their extended warranty if they need any further service. Call complete. No parts were installed."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Georgetown, TX 78626

Scott

Job Details: 03/17/2025

Arrived on site and found cold valve broken off valve housing . Replaced valve assemblyW11038689 . Ran diagnostics all checked normal. Nomwater leaks detected at time of service . Job complete . Construction not on hand to sign ticket

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near Marble Falls, TX 78654

David Z

Job Details: 03/17/2025

"Arrived on site to follow up on ice machine producing small ice. Replaced recirc pump and checked fill levels. Once I saw water levels in reservoir were normal I ran a cycle. Found slab was double the size of the previous and harvested after 19mins 30 seconds, which was almost double previous harvest time. Unit working as designed. No charge on recirc pump, replaced under 1 year p/l. Call completed. Parts used - W11542867."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Lago Vista, TX 78645

Miguel

Job Details: 03/17/2025

"Arrived on site for refrigerator not cooling properly. Found unit at 50f and -10f. Found refrigerator evaporator frozen over. Checked test and refrigerator evaporator test 3 is showing 75. Found refrigerator evaporator fan is not turning on. Unit need to be thawed so we can repair unit. Left unit unplugged. Set return for wed am. Need to replace cover and control kit, ; schdld next appmnt for 3/19 WED AM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Manor, TX 78653

Matthew

Job Details: 03/17/2025

Arrived onsite for unit FC door damage. Replaced door and tested. Unit is functioning properly. Job complete. No one onsite for signature

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, TX 78758

Andrew R

Job Details: 03/17/2025

Arrived onsite for unit not spinning. I found a F1E1 control failure present. I replaced the control and calibrated the unit. After calibration I ran a test cycle and found unit to be operating as designed. Unit is now spinning and tested in customer operation as well to ensure unit is doing what it's designed to do. No leaks present at time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bastrop, TX 78602

Joe Z

Job Details: 03/17/2025

Found feed tube is partially out from sump. Inspected sump and is good. Inspected water feed tube and is out of shape. Need to replace water feed tube. Replaced feed tube and test unit. Unit is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Braunfels, TX 78130

Tim M

Job Details: 03/17/2025

"Arrived on site to test unit for noise. Upon arrival customer presented issue, when unit is plugged in it starts to make a noise. Upon applying power, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Ordering control, no parts installed, office to reschedule.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV05

Near Bee Cave, TX 78738

Luis

Job Details: 03/17/2025

"Arrived on site for no cool. Clicking noise from compressor compartment, installed a test starter failed diagnosed a defective compressor ordering a new compressor. ; ordrng 1 W11547313 (Compressor) and 1 W11598432 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Leander, TX 78641

Lou

Job Details: 03/17/2025

"Arrived on site to inspsct dryer no heat. Upon further inspection, I tested the unit with the door open and the door switch closed and found the heating element is not coming on. I disassembled the unit to gain access to the element and removed the element to find the middle metal plate was badly warped and cracked and the coil was broken. Also found the inside of the unit was full of lint (before photo). I cleaned the unit with my shop vac (after photo) and installed a new element and reassembled the unit. Retested and the unit is operating as designed. I recommended the customer have their dryer vents checked/cleaned. No lint observed at the end of service, job completed. WP3387747"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS08

Near Belton, TX 76513

Sterling

Job Details: 03/17/2025

"On arrival, a verified complaint of unit smoking when using broil element in the microwave verified smoke is caused by food on broil element activated Convection, cook and cooked off the residue unit is no longer smoking. Verified, microwave is functioning correctly utilizing A measuring cup of water. Magnitron is heating up the water correctly. No other signs of issues unit is working as design job, complete no parts installed."

We serviced a

WHIRLPOOL OVEN

Model wee515s0ls3

Near Austin, TX 78724

Justin

Job Details: 03/17/2025

Arrived on site for oven door locked. Upon inspection unit door was locked hit self clean to listen for lock motor. In fact could hear motor canceled unit out door latch unlocked. Tested multiple times someone must of had on clean cycle and turned of during cycle causing door to stay locked. Unit is now functioning properly and as designed to no parts used job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lago Vista, TX 78645

Miguel

Job Details: 03/17/2025

Arrived on site with new control board ordered for unit not shutting off. Removed control panel. Replaced control board. Recalibrated and verified operation. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model GT4175SPS4

Near Austin, TX 78738

Leonardo

Job Details: 03/17/2025

Arrived on site to inspect the unit for a non-functioning turntable. Tested the unit and found a broken turntable support. Ordering a new turntable support; the office will contact the customer to reschedule.; ordrng 1 8205151 (Turntable support)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Andice, TX 78628

Lou

Job Details: 03/17/2025

"Arrived on site to inspect microwave noises. Upon further inspection, using my microwave tester, I tested the unit and found it operating as designed except it's making a loud whirling noise when the heating components engage. I could push up on the bottom of the unit and the noise would decrease, but it was still there. I removed the unit from the wall and gained access to the heating components and retested and could not duplicate the noise. I found the magnetron was extremely hot to touch for the short amount of time testing (30 seconds). I removed and replaced the magnetron, capacitor, and diode and retested and unit continues to operate as designed. I reassembled the unit and placed it back in its space and retested and the unit is no longer making the noise and continues to operate as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, TX 78724

Justin

Job Details: 03/17/2025

Arrived on site for unit leaking. Upon arrival spoke with tenant instructed her on not hand washing dishes and putting inside unit and to stop using pods instead use liquid. Ran diagnostics checked for error codes no errors at this time. Ran test cycle 2 could not duplicate leak. Also informed customer not to block spray arm. No leaks present at this time job completed. No parts used

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Salado, TX 76571

Sterling

Job Details: 03/17/2025

On arrival verified complaint of intermittent power loss. Visual inspection shows all harnesses are plugged in correctly and all functions are correct unit is currently working. Due to intermittent power loss replaced main control W11455229. If problem persists replace UI board. Job complete installed w11455229

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near San Marcos, TX 78666

Andrey

Job Details: 03/17/2025

"Arrived on site to test unit for long dry times, tested unit found shorted heater, replaced and tested unit is now running as designed ran vent test and it's still showing poor air flow, removed lint shute and found it clogged with lint, removed lint and tested, unit is now running as designed job complete installed 279838"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Austin, TX 78722

Andrew R

Job Details: 03/17/2025

"Arrived onsite for dishwasher showing F8E4. I found the float switch unplugged causing the F8E4 i also found F10E4 present after checking if diverted plate was off I found it in the right position. Unit will display F10E4 and drain even after adjusting the diverter plate. Unit will need a new pump and motor however, the install is not properly done and cannot be pulled out past the thick travertine flooring. Office to RS for 03-19-25 9am. No jr tech. Return with all parts. Didn't get customer signature.; schdld next appmnt for 3/19 WED 9"

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Austin, TX 78750

Leonardo

Job Details: 03/17/2025

Arrived on-site to test the unit for ovens not maintaining the correct temperature. Turned both ovens on to 350?F to measure their average temperatures. Both ovens preheated correctly. Recorded temperature measurements to determine the average for each unit.Top oven average temperature when set to 350?F: 352?FBottom oven average temperature when set to 350?F: 358?FBoth ovens are within the acceptable temperature range. Job complete. No one here to sign unit is unoccupied

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Horseshoe Bay, TX 78657

David Z

Job Details: 03/17/2025

"Arrived on site to diagnose washer with report of overfilling. Tested unit and checked errors codes. Foind no codes present. Ran customers last cycle and watched fill level. Did not see any abnormal fill. Advised customer we need to update software next since control woth pressure sensor was replaced last visit. Assisted customer in software update and verified function. This should resolve any issues, but the overfill was not able to be duplicated and was working as designed. No parts used. Call completed."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near New Braunfels, TX 78132

Tim M

Job Details: 03/17/2025

"Arrived on site to test unit for not completing cycle. Upon arrival customer stated unit would drain constantly and would not spin. Tested unit by engaging a drain and spin cycle, drain pump engaged and when canceling the cycle the drain pump continued to drain and would not disengage. Found failed control. Replaced control (W11626074) and harness (W11643701) as precautionary, installed clip (W11755726) from truck stock. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Started a wash cycle and monitored as it progressed, unit filled and progressed to wash with no issues. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS02

Near Austin, TX 78726

Daniel A

Job Details: 03/17/2025

"Arrived on site to inspect ice machine not powering on. Upon further inspection, I found that the external drain pump had failed and has cut power to the rest of the machine. I replaced the external drain pump and tested the unit. The unit is now operating as designed. No water leaks were observed during service. W11539855"

We serviced a

WHIRLPOOL OVEN

Model wfg505m0bs3

Near Austin, TX 78747

Leonardo

Job Details: 03/17/2025

"Arrived on site to investigate a gas smell when the oven is in use. Performed a test and found that half of the bake burner was not igniting properly, causing a gas odor for 6-10 seconds. Adjusted the choke, retested the unit, and confirmed the bake burner now ignites fully and immediately."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Buda, TX 78610

Andrey

Job Details: 03/17/2025

"Arrived on site to test unit for not working properly, tested unit found broken harness, replaced harness and installed wire clip, unit is now running as designed no leaks detected job complete installed W11755726, W11643701"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near New Braunfels, TX 78130

Andrew

Job Details: 03/17/2025

Arrived on site to test unit for noise. Customer provided video recordings of noises. Was able to verify in diagnostics. Recommend triple valve and damper assembly. Rescheduled for 03/19. No parts replaced at this time. Advised customer to have RC empty on return visit. ; ordrng 1 W11579561 (Triple valve)

We serviced a

WHIRLPOOL WASHER

Model Wtw4816fw3

Near Austin, TX 78725

Joe Z

Job Details: 03/17/2025

Arrived on site to install previously ordered part. Replaced control W11603810. Test unit and is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhm08

Near New Braunfels, TX 78130

Tim M

Job Details: 03/17/2025

"Arrived on site to test unit for noise. Upon arrival customer stated unit is making too much noise when its running. Compressor and evap fan were engaged and customer stated that is the noise it makes. Heard no unusual sounds coming from either component. Advised to customer that this is the normal noise level to this unit and it will run when it needs cooling. No part replacement will change the db level of the evap fan and compressor running simultaneously. Found a slight air leak at the chassis to liner gap in the RC, sealed with silicone. Unit is running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78758

Andrew R

Job Details: 03/17/2025

Arrived onsite for unit filling and draining after a hour of use. Customer stated the dishwasher wouldn't spray but it fills. I found a F4E3 wash motor failure present. I confirmed wash motor is not running and needs replacement. I replaced the pump and motor and tested unit while observing for leaks. Unit is now running as designed and no leaks are present. Call complete. Installed W11025157 MOTOR ASSM.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Round Rock, TX 78665

Brandon B

Job Details: 03/17/2025

Arrived on-site for broken handle and dispenser not working. Found the dispenser operating as designed. Customer said she stopped using pods after doing research. There's a lot of build up. Advised customer to use liquid detergent and rinse aid only unit is operating as designed. Installed handle(w11685315)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Leander, TX 78641

Chris

Job Details: 03/17/2025

Arrived onsite for center burner not igniting properly upon further inspection found a lot of residue in burner thoroughly clean burner unit is working as designed no gas leaks detected during service

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Leander, TX 78641

Lou

Job Details: 03/17/2025

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main contdol/UI and cycled power to the unit to reset controls. Tested the unit and it is operating as designed. No water connections to the unit, job completed. W11648650."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Georgetown, TX 78628

Chris

Job Details: 03/17/2025

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254EBL2

Near Pflugerville, TX 78660

Andrew R

Job Details: 03/17/2025

Arrived onsite for unit not washing top rack. I found the right hand adjuster clip broken off causing the rack to sag to the right. This can cause binding on the spray arm and not allow full rotation. I also found the spray arm to have debris inside causing odd spray pattern. The spray arm is pushing water and is moving. Gonna order WPW10546503 Adjuster assm and WPW10448645 Upper spray arm to continue with repair. RS for 03-19-25. Office to call prior day for timeframe. ; ordrng 1 WPW10546503 (Adjuster assm) and 1 WPW10448645 (Upper spray arm)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Buda, TX 78610

Leonardo

Job Details: 03/17/2025

"Arrived on site to inspect the unit for an intermittent fan issue. Tested the fan on speeds 1 and 2, and ran the microwave to heat up; all tests checked out good. Removed the control board and tested it as well, which also tested good at this time. Contacted Techline and informed them I couldnt duplicate the issue. Per Techlines recommendation, no parts should be replaced unless the issue can be duplicated. Job complete. SR#7741160324"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78754

Andrew R

Job Details: 03/17/2025

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS1

Near Austin, TX 78732

James K

Job Details: 03/17/2025

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WPW10328226 pump&motor and WPW10084221 turbo manifold. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS11

Near Round Rock, TX 78681

Scott

Job Details: 03/17/2025

Arrived on site for slow water fill. U it is getting a slower then normal dispense. Removed filter and replaced with bypass . Water flow improved dramatically. Recommended replacing filter and after replacement if water flow slows again to replaced filter head . No water leaks detected at time of service . Job complete

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Austin, TX 78701

Matthew

Job Details: 03/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs555sihz03

Near Kyle, TX 78640

Luis

Job Details: 03/17/2025

Arrived on site for loud noise. Found fan making loud noise while running replaced fan noise no longer present.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Austin, TX 78744

Brandon

Job Details: 03/17/2025

"Arrived on site for customer complaint of unit not working. Found broken belt, I replaced repair kit from truck stock, part number 4392067 unit tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AB2

Near Copperas Cove, TX 76522

Sterling

Job Details: 03/17/2025

On arrival verified complaint of unit door broken. Inner door panel was busted and not connected anymore atthe latches. Replaced door and unit is now working correctly job installed w10468669

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near San Marcos, TX 78666

Tim M

Job Details: 03/17/2025

"Arrived on site to test unit for locked console. Upon arrival attempted to unlock console, followed the steps but unit would not unlock. Cycled power, console stayed locked. Replaced console (W11600370) and tested unit, all components are properly engaging and unit is now running as designed. Advised customer to connect unit to wifi to get proper updates. Provided customer with the Wifi team number. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Round Rock, TX 78665

Justin

Job Details: 03/17/2025

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL03

Near Georgetown, TX 78628

Wesley

Job Details: 03/17/2025

Arrived onsite with GC to inspect for ongoing symtpoms. Unit function had restored since the previous service. Identified intermittent switch egangement due to complex of door tension and install possibilities. Identified subtle door warping. Ordering outer and inner door to repair. ; ordrng 1 W11602618 (Outer door) and 1 W11684570 (Inner door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78723

Matthew

Job Details: 03/17/2025

Arrived onsite for unit making noise. Found noise coming from diffuser. Replaced and tested. Unit is now functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakeway, TX 78734

Luis

Job Details: 03/17/2025

"Arrived on site. Found left door misaligned and ripped gasket, removed door reset door stop reinstalled door checked door alignment good,replaced gasket checked door seal good. W10917313"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Austin, TX 78751

Justin

Job Details: 03/17/2025

Arrived on site to repair previously diagnosed issue control failure would sound like it running all day. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts used w11608056 no one on site for signature

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hutto, TX 78634

Brandon B

Job Details: 03/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, TX 78640

Brandon

Job Details: 03/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Austin, TX 78732

James K

Job Details: 03/17/2025

"Arrived on site for FC and RC lights not working. Upon arrival, proceeded to replace W11632139 LED kit. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, TX 78749

Brandon

Job Details: 03/17/2025

"Arrived on site for customer complaint of unit not draining or completing cycles. Found broken wire harness near drain pump. I replaced harness, unit tested good. Part used w11643701"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, TX 78758

Andrew R

Job Details: 03/17/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bastrop, TX 78602

Joe Z

Job Details: 03/17/2025

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS08

Near Belton, TX 76513

Sterling

Job Details: 03/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, TX 78753

Scott

Job Details: 03/17/2025

"Apt bld 2 2127....Arrived on site ,replaced fresh food door and handle plug LW10648584, W10830982. Nomother issues found . Nomwater leaks detected at time of service. Construction not on hand to sign ticket . Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Austin, TX 78732

James K

Job Details: 03/17/2025

"Arrived on site for soap dispenser not opening. Upon arrival, proceeded to expose dispenser solenoid and found plunger on solenoid to be detached. Proceeded to replace W11412300 dispenser. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lago Vista, TX 78645

Miguel

Job Details: 03/17/2025

Arrived on site with new control board ordered for unit not shutting off. Removed control panel. Replaced control board. Recalibrated and verified operation. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model WRT318FMDB10

Near Austin, TX 78737

Luis

Job Details: 03/17/2025

"Arrived on site for cooling issue. Temp reading 3 and 31 with setting at led 4,per customer if he lowers setting temps read 10 and 40. Good frost pattern on evaporator, replaced control box and evaporator thermistor also suggested customer add more items in freezer and fresh food. W11353813,wpw10384183"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Andice, TX 78628

Lou

Job Details: 03/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Salado, TX 76571

Sterling

Job Details: 03/17/2025

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near San Marcos, TX 78666

Andrey

Job Details: 03/17/2025

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Buda, TX 78610

Andrey

Job Details: 03/17/2025

"Arrived on site to test unit for no power, tested unit found no incoming voltage, inspected breaker and found it tripped, verified that all wire are good, reset and tested unit is now running as designed, explained to customer that if this issue gets more frequent than the contractor will need to replace breaker, at this time unit is running as designed job complete no parts installed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Austin, TX 78722

Andrew R

Job Details: 03/17/2025

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ00

Near McGregor, TX 76657

Jonathan M

Job Details: 03/17/2025

I arrived on site for an oven that has a control lock on. Inspected unit and work area. The customer advised that they are unable to unlock the control lock on the front screen. I attempted to unblock the control lock but found the unit lock it back after trying to unlock the control lock. I found the model number slightly off and updated the model information. I found the console sent with me was still the correct part number and replaced the console. I tested the unit and found the unit working and operating as designed. Call complete. W11659261.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Horseshoe Bay, TX 78657

David Z

Job Details: 03/17/2025

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near New Braunfels, TX 78132

Tim M

Job Details: 03/17/2025

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Leander, TX 78641

Lou

Job Details: 03/17/2025

"Arrived on site to inspect washer not completing a cycle. Upon further inspection, I found thd unit sitting in a drain pan and the pan was too c.ose to the back wall czuxi g the hoses to rub against the wall (photos). I placed the unit in diagnostics showing error code F7E1-tachometsr missing ro wrong signal. Cleared the code and continued with testing and when the unit attempted to spin, the basket assembly would not turn. I tilted the unit back and inspected and found all components good. I attempted to turn the basket by hand and it would not turn. I gained access to the tub ring and removed it to find some clothing stuck in between the basket and tub assembly (photo). I removed the itdm and reassembled the unit and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Austin, TX 78744

Brandon

Job Details: 03/17/2025

"Arrived on site for customer complaint of unit not filling all the way. I found no error codes in diagnostic mode, I ran diagnostic test cycle, unit passed every test and is working as designed."

We serviced a

WHIRLPOOL OVEN

Model wfg505m0bs3

Near Austin, TX 78747

Leonardo

Job Details: 03/17/2025

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Wimberley, TX 78676

Andrew

Job Details: 03/17/2025

Arrived on site to test unit for not washing. Found blue wire to drain pump was cut. Fixed wire with butt connection and secured adding harness clip(W11755726). Ran diagnostics and found latch not engaging. Replaced latch(W11670519). Unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhm08

Near New Braunfels, TX 78130

Tim M

Job Details: 03/17/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Round Rock, TX 78665

Brandon B

Job Details: 03/17/2025

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254EBL2

Near Pflugerville, TX 78660

Andrew R

Job Details: 03/17/2025

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Leander, TX 78641

Chris

Job Details: 03/17/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Buda, TX 78610

Andrey

Job Details: 03/17/2025

"Arrived on site to test unit for no ice production, tested unit found ice box fan pulsating, and E5 ERROR on the ice maker, recommend replacing control, ice box fan, heater and ice maker, ordering control, rescheduled for 3/21; ordrng 1 WPW10675033 (Control board)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Buda, TX 78610

Leonardo

Job Details: 03/17/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS11

Near Round Rock, TX 78681

Scott

Job Details: 03/17/2025

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS1

Near Austin, TX 78732

James K

Job Details: 03/17/2025

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near San Marcos, TX 78666

Tim M

Job Details: 03/17/2025

We serviced a

KITCHENAID RANGE

Model KCIG556JBL02

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/17/2025

Arrived on site to test the unit for a tripping breaker. Tested the unit and found that the breaker tripped immediately without the unit being turned on. Disconnected L1 and L2 from the junction to see if the breaker would still trip; the breaker did not trip.Checked voltage readings: L1 voltage: 124V (correct)L2 voltage: 124V (correct)Voltage between L1 and L2: 246V (correct)Voltage from neutral to ground: 0V (correct)Removed the cooktop and found that the console connections were loose and broken. A new console is required. The office will contact the customer to reschedule. No one here to sign ; ordrng 1 W11727259 (Console)