"Arrived on site for customer complaint of unit not starting, found drain pump wires disconnected. I reconnected, unit tested good. Unit was in garage at time of service. No leaks."

"Arrived on site to test cooktop for reported glass fogginess. Customer stated they noticed the fog appearing from underneath the glass surface. Performed a full inspection and tested unit. Found that the fogginess was not internal but rather a small amount of dirt and residue buildup on the glass surface. Advised customer that this can be cleaned off using a razor blade scraper. Customer also reported a smell coming from the cooktop. Disassembled unit and removed the cooktop glass to inspect the underside. Found no smell present, no burnt components, and no visible damage to the glass or cooktop assembly. At this time, the issue is determined to be cosmetic only. Reassembled unit, tested, and confirmed operation. Job complete."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per S153EB and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service."

"Arrived on site to diagnose range with complaint of display not powering on. Inspected unit and confirmed that the display was completely off and unresponsive. Verified incoming voltage to the control board and found correct voltage present. This indicated that the issue was isolated to the control board itself. Removed and replaced the control board with a new OEM part. Secured all connections properly and reassembled the unit. Powered unit back on and tested all functions, including display operation, oven controls, and cooktop activation. Unit is now operating as designed. Job complete."

"Arrived on site to test unit for reported grinding noise. Upon arrival customer stated noise occurs intermittently during cycle and clothing remains soaking wet at end of spin.Suspension system tested and confirmed excessive rebound, indicating worn dampers. Entered service diagnostics and retrieved stored fault codes F0E3 (overload), F7E1 (tachometer missing), and F7E3 (basket engaged during wash). Cleared fault history and initiated diagnostic cycle; cycle completed without abnormal noise. Visual inspection of splutch assembly confirmed wear. Due to error history and observed component condition, replaced actuator (W11481722), splutch assembly (W10721967), and suspension (W11396716). Performed calibration cycle, completed successfully. Verified repair by running automatic test cycle; all functions operating properly. No abnormal noises present. Instructed customer that maximum recommended load size is no more than 40% of the basket volume. Advised that filling basket beyond this limit will cause overload conditions, unbalanced loads, and potential premature failure of drive components. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to install console previously ordered by prior technician. Verified correct replacement part was on hand. Disconnected power to the range for safety, pulled unit out, and removed the existing console assembly. Installed new console and secured all wiring connections properly. Restored power and tested unit. Verified display and control panel functionality. Preheated oven to 350?F and confirmed the unit reached temperature correctly without error codes or issues. All functions operating as designed. Job complete."

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived to 8106 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site to replace previously diagnosed parts, I replaced drum, unit tested good. Parts used w10541657"

"Arrived to 539 for unit flashing F3E6. Upon arrival, unit was flashing F6E2. Power button not responsive. Pulled unit out and checked outlet and found correct voltage and polarity to the unit. Attempted to inspect wire connector to the EMI and control board however, spacing is too tight to inspect and will need to 2nd man to install dryer to gain access to control board. Ordering W11325580 console. Needs 2 man. No parts replaced. No water leaks detected at this time. Tenant not home. No one available to sign. Office to reschedule ; ordrng 1 W11325580 (Console)"

"Arrived on site to replace previously diagnosed parts. I replaced agitator, hub nut, and suspension. I calibrated and tested, unit tested good. No leaks at time of service. Parts used w10528947, w11130362, and w11550891"

"Arrived on site for customer complaint of unit leaking, I ran test cycle with doors off, found issue with gasket. I replaced gasket, unit tested good. Part used w11483553"

"Arrived on site for control panel not responding. Upon arrival, customer stated unit starting beeping with an error code and not allowing to stop unless unit was powered off. Proceeded to check error codes and found F10E2 wax motor error, F9E2 drain issue and F8E4 float switch error. Cleared codes. Ran diagnostics with outer door removed and found no leaks but did find water marks on the drip pan. Upon closer inspection, noticed water marks on the bottom of the inner door gasket, leading to incline dish items was blocking the soap pod to dispense to the bottom of the sump and drop directly in the bottom front of the inner door. Explained to customer about storing dishes, proper cleaning and detergent use. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to inspect unit for reported dispenser leak. Customer stated dispenser continues to drip several drops of water immediately after filling and will intermittently release water drops throughout the day. Tested operation and verified dispenser released approximately 34 drops after fill cycle. Inspected water lines and found surface scratches that could potentially allow air intrusion. Trimmed and re-seated lines at valve assembly, retested, and condition persisted. Determined inlet valve assembly weeping. Replaced valve (W11645245). Retested unit; dispenser now releases only 12 drops immediately after fill, which is within manufacturer specifications. No ongoing drip present, no water leaks detected. Unit running as designed, job complete."

"Arrived on site for customer complaint of unit not washing. Found error codes f6e4, found food particle under float assembly causing unit not to fill with water. I removed food debris, unit tested good."

"Arrived on site for dishwasher WDT751SAPZ1 with F8E2 error. Found the unit needing a door gasket and a new inlet valve due to weeping. Replaced the inlet valve W11434044. Door gasket W11483553 needs to be ordered. Tested drain pump and motor, both functioning properly. No leaks present. Office to schedule return visit for customer.; ordrng 1 W11483553 (GSKT-TUB)"

Arrived on site for unit not washing pins left inside at end of cycle. Inspected unit found f4 e3 and f7 e1 error code stored wash motor failure and no heat. Unit will need a sump and motor replacement. Replaced sump and motor and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for dishwasher KDTM405PPS1 with cycle button not responding. Found dim LEDs and lagging buttons due to steam exposure on the panel UI. I replaced the UI with console W11622490, and the unit now operates as designed. Advised customer to open the door after cycles to let steam escape and prevent recurrence. Customer understands. Call complete. No leaks."

"Arrived on site with washer WTW4850HW3, found pump constantly running. Verified F3E1 pressure sensor failure. Replaced the electronic control board W11607637 and tested unit. Heard drain pump running, confirmed it is not damaged. Unit now operates as designed. No leaks are present. Call complete."

"Arrived on site to inspect microwave not heating. Upon further inspection, I gained access to the components and found that the magnetron capacitor was testing out of spec. I will need to order the capacitor, diode and return with magnatron and replace all three together. I am ordering the capacitor and diode. W11256462 W10705215. Office to schedule return service. ; ordrng 1 W11256462 (Diode) and 1 W10705215 (Capacitor)"

"Arrived on site to inspect trash compactor with wobbly bin. Upon further inspection, I found that the bin is more stable than the stock bin due to the previous tech adding self tapping screws. The customers complaint is that the bin assembly is still wobbly. Upon examining the trash compactor and components I found that replacing further parts will not result in any change. The trash compactor itself is functioning properly. I called techline. The technician on the line Steve agreed that no parts can be installed or replaced that will change the problem. I was informed to refer the customer to customer service. SR 7742440558"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per s153eb and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service."

"Arrived on site for customer complaint of drain pump running constantly. I replaced control under S153EB, unit tested good. No leaks at time of service. Part used w11607637"

"Arrived on site to replace control under S153EB, I replaced control, unit tested good. Part used w11607637"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

Arrived onsite for WTW4850HW3. F3E1 continuous drain error. Repalced the control w11607637 to restore function. Unit is now operating as designed . No water leaks at time of service.

"Arrived on site to install previously diagnosed and ordered parts. Due to the basket and suspension rods failures, I removed and replaced the parts mentioned and calibrated the unit. I tested in diagnostics, and the unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE, job completed. W11217817, W11172199"

Tech was assigned as a helper;

Arrived on site to install new bake element W10779716 on electric range WFE775H0HZ1 to resolve ruptured element. Installed new element W10779716 and tested unit. Confirmed heat was present and unit was preheating properly. Unit working as designed. Repair completed.

Arrived on site for feet leveling concern. Removed kickplate wheel assembly installed let customer know there specific model doesn't come with the adjustable foot peg assembly.

MED4500MW0 Arrived on site for a dryer staying on. On arrival client stated that the dryer stayed on all night long and didn't heat. Further inspection I found the timer has failed I replaced the timer and tested on timed dry where client said it didn't turn off and didn't heat. Dryer is heating great and timer at 20 minutes cool down turned off . Dryer completed cycle product is working as its designed.

"Arrived on site. Checked temps in freezer and fresh food,reading 5 and 38 uploaded pic,replaced damaged air tower also replaced control with thermistor reassembled unit checked air flow to fresh food section good. W11594670,wpw10384183,w11126274"

"Arrived on site for unit not draining, entered diagnostic cycle and found code F0e9 indicating an unbalanced load, confirmed unit has good tub suspension. Found customer not properly balancing load so instructed customer on balancing load properly and detergent amount. Job complete."

"Verified dishwasher was leaking from lower right side. Found lower wash arm to be defective and not turning. Causing water to hit the door at an angle and cause it to leak. Removed and replaced lower wash arm and tested dishwasher. Dishwasher filled and washed, for about 10 minutes, Dishwasher no longer is leaking."

"Ran diagnostics and found 7-1 fault code. Heater failure. Checked continuity on heater and i5 was open. Verified with ohm check and the heater was open. Removed and replaced heater. Tested in diagnostics again, advanced to heater teste and heater for hot. Ran dishwasher for 5 minutes and no leaks. Also advised cx to use rinse aid for proper drying."

"Arrived on site. Found ice build up on upper section of the evaporator. Gained access to compressor,compressor and drier have already been replaced,checked low side pressure reading -15 to -20 diagnosed low charge ordering a new evaporator. ; ordrng 1 W11550396 (Evaporator), states that autho needed"

"Arrived on site for a washing machine model WTW4816FW3 that has a basket sitting on the floor. Inspected the unit and work area. The customer stated that they opened the machine midway through the cycle and found the tub sitting on the floor, and it appeared to be separated from the top. They unplugged the unit and have not used it since. I visually inspected the unit and found the tub was dropped a little and had water in it. I plugged the unit in and found the machine drain and cancel the cycle. I did find the unit unlevel as it appeared the installers never leveled out the washing machine. I adjusted the legs and ran the unit through diagnostics. I found no stored error codes and ran the unit through a diagnostic cycle. I heard the unit fill, agitate, drain, and spin as designed with no leaks present during service. I did inform the customer his complaint is normal because the machine is not mounted to a base and is instead a suspension-based model. I explained that the suspension based model will cause the machine to sit on the ground if enough water and clothes are in the machine and that it will lift up as the unit drains prior to the spin. I did explain this is how the machine is engineered to work and that all components are working and operating as designed. Call complete. No parts were installed"

"Arrived on site for a dishwasher model WDP540HAMZ4 that won't wash dishes. Inspected unit and work area. The customer advised that the issue started where she could re-run the dishwasher, and it would work. But then it just quit recirculating the water altogether, and the soap pods wouldn't dissolve. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I tested the unit it in a diagnostic cycle and confirmed that the wash motor would not run visually. I replaced the wash motor W11613479 and tested the unit in a diagnostic cycle again. I hear the unit fill, recirculate, drain, and activate the heater at the end of the cycle with no leaks present during service. The dishwasher is now working and operating as designed. Call complete."

Arrived on site for a refrigerator model WRS315SDHZ18 that is not lighting in the refrigerator section. Inspected unit and work area. I visually found the door switch broken. I replaced the door switch W11123941 and tested the unit. The refrigerator began to light up and work as designed. Call complete.

"Arrived on site for a washing machine model WTW4815EW1 to install previously diagnosed parts. Inspected unit and work area. I replaced the lower harness W10678684 and tested the unit. The unit b.egan to fill, agitate, drain, and spin as designed. No leaks were observed during service. Call complete."

Arrived on site to diagnose refrigerator WRS315SDHM12 with broken rails. Inspected unit and found both lower drawer right side rails broken and in need of replacement. Ordering rails to resolve. Item SOP. Office to schedule when parts arrive. ; ordrng 2 W11688708 (Right Side Track)s

"Arrived on site for water leaking. Removed and replaced water valve assembly, ran test and confirmed no leaks. Verified operarion. Call complete. W10897719"

Arrived on site to diagnose refrigerator WRS325SDHZ11 not dispensing ice. Tested the motor and found it audibly humming but not moving. I replaced the auger motor W11671282 after confirming no function with the ice bin removed. Tested unit and confirmed proper operation. Repair completed.

Arrived on site to follow up on refrigerator KRMF706ESS01 not dispensing water quickly. I replaced the isolation valve W10865826 after tracing the source of the slow fill to the valve. Tested the unit with the new isolation valve and verified that unit is dispensing properly. Had customer confirm function was normal. Unit working as designed. No water leaks found after service. Repair completed

"Arrived on site to diagnose washer WTW4816FW3 making noise when agitating. Tested unit and heard a rubbing noise when reversing directions in agitation. Checked for play in the gearcase shaft and found nothing abnormal. I replaced the splutch W10721967 and calibrated the unit. Tested again and verified the noise was gone during agitation. Advised customer that if noise returns, gearcase replacement may be needed. Call completed."

"Arrived on site to resolve no reservoir drain issue for ice machine KUID508HPS02. Replaced the Drain pump W11542868, Harness W11126268, Control W11034363. Repair required all 3 parts to resolve. Tested unit and found everything draining properly. Repair completed no water leaks found."

Arrived on site to diagnose washer WTW4855HW3 that constantly runs drain. Unitmis stuck in drain loop due to pressure switch issue. Falls under SPW11766193. Replaced control W11607637 and tested. Confirmed proper operation. Customer also mentioned they think their hoses might be backwards. Confirmed this was the case and reversed hoses. Confirmed no water leaks present. Call completed

Arrived onsite for WDPA70SAMZ3 and replaced the console with w11460908. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived onsite WDT751SAPZ1 for dishwasher leak and found unit operating with leak from inlet hose. Documented inlet hose leak. Notified builder care team. Accessory failure not a qualifying warranty issue. Advised. Uetomer on findings. Turned water off to dishwasher. No parts.

"Arrived on site to replace previously diagnosed component. Replaced control board (W11124710) and completed calibration cycle successfully. Started normal cycle and monitored unit; condition persisted. Unit will shift to spin during diagnostic and drain & spin cycles but fails to shift to spin during normal operation. Measured resistance at control connector J2-1 & J2-2, reading 0.905 M; manufacturer specification is 2.53 k. Actuator and control previously replaced. Condition indicates failed wiring harness; harness replacement required. Ordering harness and additional actuator as precautionary. Ordering parts, rescheduled for 09/25.; ordrng 1 W11448788 (Harness) and 1 W10913953 (Actuator)"

"Arrived on site for no ice and water leaking from front of ice compartment. Found moisture on ice door gasket,ripped fresh food door gasket allowing warm air to enter and building up moisture on ice door seal. Ran diagnostic E2 error on icemaker ordering a new door gasket fill tube and icemaker. ; ordrng 2 W11544658 (Gasket)s and 1 W11226501 (Fill tube heater)"

Arrived onsite and found unit operating with tripping the breaker. Unit had never been burned off properly. Proper voltage present. Performed burn off and unit is now set up to work properly. Advised customer that there may be an issue with the breaker as reports of tripping immediately when being turned back on after a preheat trip which cannot be caused by the oven as there is no circuit load upon initial energizing. All checks good at time of service. Explained possible compatibility issues may cause nuissance tripping from time to time. No parts.

Arrived onsite for WRS588FIHZ06 repeat partial defrost issue. Freezing the top coils of the evaporator only and eventually causing air way to be blocked this indicating over cooling likely due to lack of sufficient charge. As the unit is definitely running a defrost cycle. Ordering sealed system parts to repair. Office to reschedule. Nomparts used today. ; ordrng 1 W11736670 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access Valve)

Arrived on site for dryer not heating. On arrival confirmed issue and found element coil sagging heavily. I found dryer vent in home clogged and replaced element 279838 and informed customer they would need a decent prior to using the dryer safely call complete

"Arrived on site. Address listed is to boring company . Returning tech need to contact John to access Tiny home across the street. Inspected unit and found door switch is broken. Replaced door switchwp3406108. Test unit and heater heats but timer does not advance and motor does not turn. Found plastic baffle in drum is melted due to drum not turning . Inspected belt and is good. Replaced timer W10854240 . Test unit and motor still not operating . Ordering Motor , harness, blower wheel and push to start. Also requesting 2 man due to being in tight closet and need help maneuvering and working from front and behind unit at same time; ordrng 1 2men (2 men) and 1 WP3977456 (Push to start) and 1 WPW10448901 (Motor) and 1 WP696426 (Blower wheel) and 1 W11090772 (Harness) and 1 W11778255 (Baffle)"

Arrived on site to test unit for damaged at the front to the door panel. Found damaged panel ordering new front panel office to reschedule ; ordrng 1 W11752163 (Front panel)

"Arrived on site to inspect cooktop burners, not igniting. Upon further inspection, I tested the cooktop and could hear gas coming from the burners, but no arcing from the ignitors. I found the unit is plugged in and getting 120V. I removed the cooktop from the burner box and found the power harness not fully plugged into the power cord. Reconnected the harness to the cord and retested, and the unit is operating as designed. NO GAS LEAKS DETECTED DURING SERVICE, job completed. No one was available to sign for receipt. It's a vacant new build."

"Arrived on site to inspect dishwasher, not cleaning dishes. Upon further inspection, I found the heating element was badly burnt, and therefore, it's not able to heat the water. Also found that the upper and lower racks are badly rusted. I was informed by our Claims department that the customers extended warranty does not cover the racks. I recommended to my customer that they contact their extended warranty or the manufacturer to discuss replacing the racks. I placed the unit in diagnostics showing error code F7E1-no heat. I cleared the code and continued with testing and found the unit operates as designed except for the element. I removed and replaced the heating element and retested, and the unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE, job completed. W10518394"

"Arrived on site to test unit for gas smell. Customer stated during preheat cycle a strong gas odor is present. Verified condition by initiating a bake cycle; strong gas odor confirmed. Inspected burner tube air shutter and found it fully open. Adjusted air shutter to approximately 10% open and started a bake cycle; strong gas odor eliminated. Customer approved. Contacted SAFETY to document SR#7742397579. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis and techlines recommendations, I removed and replaced the oven silding rack and tested. The new rack does the same as the old. I checked the leveling of the unit using my level, and the unit is on point. I checked the rack and it's level as well. I placed a glass pan in the middle of the rack and placed my tool mat and drill in the pan to simulate food and reteste, and the rack continued to slide in and won't stay pulled out. I contacted techline and spoke to Lakey and provided the previous SR number, and advised him of my repairs and findings. I placed the rack at different settings in the oven, and it continued to fail. Lakey sent a text to my phone, and I provided videos and photos of my findings. Lakey recommended that the customer use the unit more often, and using it should cause the rack to stay once it's pulled out and advised that he is updating the SR number with his notes. I provided the SR number to my customer 7742101201, and recommended they use it more and see if it changes, and if not, they should contact Customer Service and provide them with the number and their complaint. At this time, the unit is operating as designed. NO GAS LEAKS DETECTED DURING SERVICE, job completed. W11496977"

"Arrived on site to inspect washer MVWX655DW1 going out of balance. Placed the washer into diagnostics and observed error code F0E5. Tested the suspension and found them quite worn. Noticed the basket rocking, possibly indicating a hub issue. Accessed the underside and confirmed no gear case oil presence. Found the cam and belt worn. Attempted to remove the wash plate with a puller but it was too seized, so I broke it off. Removed the hub and found it worn. Replaced the hub, wash plate, suspension, cam, and belt. Reassembled the machine, ran a calibration cycle, and tested the spin. The machine now operates as designed. No water leaks observed during service. W11239857 W11130362 W10902814 W10528947 W10721967"

"Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Placed the unit into service mode and observed error code F3E1. Checked the pressure hose, found no obstructions or damage. Determined the control had a failed pressure sensor causing continuous draining. Replaced the control, calibrated, and tested the machine. The machine now operates as designed. No water leaks observed during service. W11607637 No one on site to sign"

"Arrived on site to test unit for burner issues. Customer stated the FR burner center does not always stay on when heating water. Engaged FR burner and verified it cycles and heats properly. Explained to customer that the unit regulates temperature by cycling components on and off; intermittent burner operation is normal. Engaged all burners and confirmed proper cycling and operation. Unit is running as designed, no parts installed, job complete."

"Arrived on site to install previously diagnosed and order parts. I installed the heater, pump and motor assembly, harness and insulation foam. I reassembled and tested the washer. The dishwasher is now operating as designed. No water leaks observed during service. W10703867 W10902372 W10831329 W10752242"

WDP540HAMZ4 Arrived on site for a dishwasher filling but not completing cycles. On arrival I ran diagnostic and found a failed motor sump. I replaced the motor sump then tested product is working as its designed no water leaks visible from main water supply.

"NTW4519JW2 Arrived on site for a washer not completely cycles. On arrival I ran diagnostic and found long drain a defective control board. I replaced the control board, calibrated then tested product is working as its designed no water leaks visible from main water supply."

WDF310PAAB0 Arrived on site from previous visit to install parts. I installed console and screws. Then I ran diagnostic no error codes product is working as its designed no water leaks visible from main water supply.

Arrived on site for microwave with failing fan motor. On arrival confirmed issue and installed w11441128. Found unit working as designed. Call complete

Arrived on site for dishwasher not washing. Upon arrival inspected unit found f4 e3 error code stored wash motor failure. Unit will need new sump and motor assembly. Replaced sumo and motor and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to install previously ordered part. Replaced control W11613566. Test unit and is operating as designed. No leaks present. Job complete

"Arrived on site for microwave needing repair, on arrival found previous screws ordered were inaccurate. I reported findings to Pr, Sr, and techline Sr#7742441297, after researching part i found 461967825971 screws(4x) should be the screws needed and rescheduled customer for 09-29-25. Need screws, mag, inverter and control previously ordered.; ordrng 4 461967825971 (Mag screws)s"

Arrived on site to repair broken glass door. While assembling door back noticed left hinge broken. Ordering both right and left side hinge. Please make first call of the day customer has been with out oven for awhile now. Door is located in garage; ordrng 1 W11598229 (Left hinge) and 1 W11598230 (Right hinge)

"Arrived on site for Pump Running - SP W11766193 - Special Project S153EB - Main Control - SCode S153EB . Upon arrival , unit is unplugged . As soon as power is restored , drain pump begins running continuously. Ran diagnostics and get error code F3-E1 pressure system failure . Need to replace control. Replaced control W11603810. Test unit and is operating as designed. No leaks present. Job complete"

"Spoke to customer regarding ice maker, whose stated unit had started working again and wanted to wait and see if issue came back. No service performed call complete"

Arrived on site for refrigerator not making ice nor dispensing water. Removed shelves. Replaced water filter housing. Unit now dispenses water but leaks . Heard noose coming from spigot. Replaced ice door as it has spigot.Found water line was not pushed in all the way to valve. Corrected and verified operation. Call complete. W10502642

"Arrived on site for dryer not turning drum. on arrival confirmed dryer failure and tested until but found control and motor workimg as designed. Found thermal fuse good. Spoke to techline and was i strutted issue could be in harness and causing intermittent connection issue from control to motor. Ordering W11700548 harness, Sr#7742443863. Office to reschedule once availability of customer is known; ordrng 1 W11700548 (Harness)"

Arrived on site to installed hinge and 2 caps. Onarrival confirmed issue and installed parts and found dryer working as designed. Call complete

"Arrived on site for fishwasher leaking. On arrival i was able to confirm both inlet housing and fill line diagnosed were both functional as designed with no leaks, but the rack mounts for the middle and upper shelf, both on the right and left sides of unit were leaking due to seals on mounts missing. Im ordering W11614118 support mounts (4x), W11579562 upper track left, W11596053 upper track right, and rescheduled customer for 09-26-25.; ordrng 4 W11614118 (Support mounts)s and 1 W11579562 (Upper track(L)) and 1 W11596053 (Upper track(r))"

"Arrived on site for washer leaking water from dispenser and getting off balance. On arrival confirmed issue and found both front shock absorbers extremely hard to move while back two were much looser. Only had one absorbers sent for repairs and need all 4. Also found dispenser leaking g during tests and bleach dispenser over filling into fabric softener side. Im ordering w11316766 shock absorbers (4x), w11524105 drawer. Rescheduled customer for 09-26-25; ordrng 1 W11316766 (Needs 4 shock absorbers)"

"Arrived on site and installed w 11156895 and found cooktop, working as designed.Call complete."

Arrived on site for drain pump constantly running unit will need a new control. Inspected unit found unit unplugged plugged unit vacuum in and drain pump turnedoin immediately and kept running. Replaced control and calibrated and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Duplicate ticket

Arrived on site for front left burner not working right. Always stays on hot eben when set to lower setting. So times it wouldn't heat. Removed back panel. Found front left burner switch is burner t on inside. Replaced infinite switch for front left burner. Verified operation. Call complete. WP3148953

Arrived on site for display showing f2e1 error. Reset and confirmed error returned. Removed from wall. Checked wiring from boards to control panel all check good. Replaced console. Verified operarion. Call complete. Advised customer to connect unit to wifi. W11598124

"Arrived on site with parts ordered. Entered diagnsotics and found f7e6, f7e1, f2e1. Replaced bad capacitor. Ran automatic test cycle and all components pass. Call complete. No leaks. W11614512"

"Arrived on site for dishwasher always showing rinse only. Rinse only light always on. F10e3, removed door panel. Found evidence of leak from vent as gasket was warped. Replaced vent and TouchPad control. Cleared codes. Ran automatic test cycle. Working as designed. Call complete. W11649995"

"Arrived on site to diagnose dryer for complaint of condensation inside the drum and unit not heating. Tested unit and confirmed moisture buildup inside the drum along with no heat during cycle. Inspected venting and found the exterior vent hood does not have a proper cover or flap, allowing outside hot air and humidity to enter the unit. Contacted Techline for support, and they confirmed that improper venting can cause condensation issues. Proceeding with heating issue, tested components and found the heating element to be bad. Replaced the heating element. Tested unit after repair, and unit is now heating properly and operating as designed. Advised customer to contact builder to have the exterior venting corrected to prevent future condensation issues. Job complete. SR#7742443467"

"Arrived on site to repair a previously diagnosed issue with the refrigerator MODEL NUMBER. PR assisted with the repair today. Replaced control W11043763 and tested loads, finding the evap fan faulty, which was affecting the DC driver on the control. Replaced fan motor PART NUMBER and tested. Unit is now operating as designed. Found an air gap between liner and chassis at the bottom freezer door, top left corner. Noted freezer door railings starting to warp and break. Ordering new rails; return tech must have rivet gun and rivet screws. No leaks present at this time. Office to reschedule. Ordering W11658402 and WP482338; ordrng 1 W11658402 (Reails) and 1 WP482338 (Adhesive)"

Arrived on site for softener not dispensing. Upon arrival customer stated as soon as he would pour softener in it would just pour immediately and not stay drawer. Inspected drawer found broken. Replaced drawer and tested with customer. New drawer is not holding softener and not pouring straight inside unit. No leaks present at this time job completed

"Arrived on site to repair previously diagnosed issue unit needs a new motor found motor head wheel broken. Inspected unit found motor wheel broken took pictures uploaded to sd. Ordering new motor, gearcase and covers Please allow return tech 2 hour for repair and possible gearcase replacement. Office to reschedule customer did not answer phone when trying to reschedule ; ordrng 1 W11026785 (Motor) and 1 W11449840 (Gearcase) and 1 W11409708 (Shield) and 2 W11573574 (Screw)s"

Arrived on site for bake not working broil does. Inspected unit found unit igniter wanting to light and gas coming on but keeps just clicking and turning of. Unit is grounding out. Removed pans from bottom drawer and tested. Unit is no longer grounding out and is lightning. Unit is now functioning properly and as designed to job completed

"Arrives onsite for unit having cooling issues. Inspected and found unit is sputtering internally when cooling. Called tech line for assistance. Spoke to Jeremy SR#7742443643. Wanted pressures and inspection for leaks. Pressure was -10/125, unit did equilize within 5 min. No signs of leaks. Disassembled evaporator compartment and inspected suction line. Found line with dark kink. S3nt pics to techline. Tried straightening out but could only partially adjust as line was kinked internally at cabinet. Tech advised allow unit to run 24hrs and see if adjustments helped. If not and symptoms persist tech line will need to be contacted as there are no further recommendations. Job complete"

Arrived on site to repair previously diagnosed issue unit needs new ice maker. Replaced icemaker and tested. Unit is now functioning properly and as designed to . Customer will monitor no leaks present at this time job completed

Opened box and inspected door and found dent on bottom of door. Reordering rc doorLw10638684; ordrng 1 Lw10638684 (Door)

Verified f3e1 fault code on microwave remo ed and replaced control panel w11175576. Tested microwave and it heats fine ans all buttons are working properly

"Arrived on site to apartment 8203 for The washer is constantly making draining noises . Upon arrival, inspected unit. Unit is unplugged . As soon as power is restored , drain pump begins operating continuously. Ran diagnostics and get error code F3-E1 pressure system fault. Ned to replace control per Technical Service Pointer #: W11766193. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Use S Code: S153EB. Job complete"

Arrived on site at apartment 3305 to install previously ordered part. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Job complete

"Arrived on site for electric range WFES3030RS0 tripping breaker. Replaced the Broil Element W10856603 and Bake Element W11182108. Ran broil cycle for 2 minutes, then set bake to 500 degrees and confirmed temperature reached. Unit no longer trips breaker and operates as designed. Call complete. Customer not onsite for signature."

"Arrived on site to apartment 10203 for The washer is constantly making draining noises . Upon arrival, inspected unit. Unit is unplugged . As soon as power is restored , drain pump begins operating continuously. Ran diagnostics and get error code F3-E1 pressure system fault. Ned to replace control per Technical Service Pointer #: W11766193. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Use S Code: S153EB. Job complete"