We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Round Rock, TX 78664
Cliff
Job Details: 12/20/2022
"Arrived on site to diagnose a dryer with odor issues. Tested all parts and components and found no failures to unit at this time. Did note external venting runs through foundation and due to high air moisture, possible musty odor due to lint in vent staying wet. No repairs can be done to dryer to solve issue. Vent will need to be cleaned to help with odor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78130
Matthew
Job Details: 12/20/2022
Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Checked supply voltage and was 0vac. Checked source and found no power from outlet. Checked breaker and was not tripped. Ran unit to different outlet and unit powered on and was functioning properly. Notified customer needs to resolve the issue at the outlet. Unit is functioning once connected to power. Job complete
We serviced a
SAMSUNG DRYER
Model DB56H9100EG/A2
Near Austin, TX 78728
Vincent
Job Details: 12/20/2022
"Arrived on site for dryer, inspected unit snd work area. Customers complaint was dryer door not latching. Tested unit and frond the door receiver broken. Unit is now operating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78750
Gerry C
Job Details: 12/20/2022
"KRFC300ESS01 Arrived to inspect no cool. The customer experienced a general decline in cooling over the preceding month and there were noises heard that may have been frost building in the evaporator and into the fan. The unit has been unplugged for at least a day upon arrival and there were no signs of excessive moisture within the condensate pan. The compressor drew .65 amps after five minutes and I tapped the system for pressure inspection. Upon tapping the system, I found it in 17 of vacuum, denoting a high side leak. I pressurized to 140psi and found an approximate 1 psi, per 10 minute drop. During the pressurized phase of testing, I leak tested every accessible connection within the chassis with leak testing solution and found no visible signs of leakage. I advised the customer that the unit has an internal high side, cabinet leak that is not repairable and they elected to go no further with any attempted repairs. No leaks observed during service. Service call only."
We serviced a
LG WASHER
Model WM3670HVA
Near Georgetown, TX 78626
Gerry C
Job Details: 12/20/2022
"Arrived to inspect unit not starting tub clean cycle. After discussing the issue with the customer, I found there were several occasions where the unit would advised them to perform the tub clean cycle. Further inspection revealed a slight blockage in the strainer, but the front bellow drain was completely plugged and there were signs of excessive detergent use and heavy sudsing during testing, denoting detergent buildup within the unit. I cleared the bellow drain and then removed a small amount of debris fro the drain pump strainer and tested. All functions were present in customer mode and the unit operated as designed. I discussed detergent type and amounts for their usage and softened/treated water. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Lakeway, TX 78738
Scott
Job Details: 12/20/2022
"Arrived on site for washer flashing error code . Ran diagnostics and got ui not communicating with acu , also acu not communicating with UI. Ui has no sounds and buttons would periodically not work. Replaced UI. Ran diagnostics and no error codes and unit passed diagnostics wash. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Lakeway, TX 78734
Scott
Job Details: 12/20/2022
"Arrived on site for washer door staying locked after cycle . Ran diagnostics got 3-1,6-3,5-2 codes . Unit passed diagnostics wash test . No kinks or hole in pressure hose . Did find build up in air bladder . Recommended running clean cycle , before any parts replacement . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78746
Scott
Job Details: 12/20/2022
"Arrived on site for LED lights dim . Replaced all light modules under service pointer . All lights are functioning properly. No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model Gfd28gsless
Near Georgetown, TX 78628
Lou
Job Details: 12/20/2022
"Arrived on site to inspect refrigerator with loud fan and ice build up. Upon further inspection, I tested temps in the FC=-9 degrees and RC=42 degrees. I disassembled the RC section and found ice built up on the evap cover on the left side and the evap fan not operating. I removed the back tower to gain access to the fan and found it plugged in but not operating. I was able to get it to jump start and advised the customer that due to the ice accumulation, I would have to have them unplug the unit and allow it to defrost before I could go any further to prevent further damages. I reassembled the unit and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Georgetown, TX 78633
Lou
Job Details: 12/20/2022
"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the heating element was shorted and broken. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed, except for the element. I removed and replaced the element and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QKS00
Near Austin, TX 78730
David S
Job Details: 12/20/2022
Arrived on site for fridge section not cooling but the freezer is cooling. I inspected the unit and work area. I gained access to the return vent and found it frozen closed. I inspected the door gasket and found the freezer gasket torn in the bottom left corner allowing air to leak in and cause the return vent to freezer over. I steamed out the return vent and found air flow restored. Job complete.
We serviced a
GE REFRIGERATOR
Model GSH22KGMBWW
Near Georgetown, TX 78633
Lou
Job Details: 12/20/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that everything in the fresh foods section is freezing. I tested temps in the RC section in the middle and temps were 29 degrees. I tested on the top shelf and got 25 degrees. I tested the RC thermistor and it showed 14.58 kohms which is in range. I found the damper wide open and tested it,and found the motor was bad. Removed and replaced the damper and tested and unit is operating as designed. No water connections to unit/no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Austin, TX 78757
Wesley
Job Details: 12/20/2022
Arrived onsite for unit with thin ice production and found unit with very weak inlet water pressure. Determined valve failure. Completed repair. All checks good
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Austin, TX 78757
Wesley
Job Details: 12/20/2022
Arrived onsite and tested for icemaker failure. Found ice level arm disengaged from receiver. Re engaged and set up icemaker for smooth operating. Cycled. All checks good. Advised customer on findings and advised that if arm is engaged and production problems continue that an icemaker may solve the issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78741
Joe Z
Job Details: 12/20/2022
"Arrived onsite for no power. Upon arrival inspected unit. Test polarity and is good. Removed outer door for access to control. Getting 120VAC to control. Control is sending out correct voltage to UI. Need to replace UI to be able to get into diagnostics to see if there are other issues. Replaced UI and test unit. Unit now operates correctly. Ran diagnostics test and unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near New Braunfels, TX 78132
Andrew
Job Details: 12/20/2022
Arrived on site and replaced previously diagnosed igniters. Unit now working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Lakeway, TX 78738
Leonardo
Job Details: 12/20/2022
Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Found weak sump and motor. Will need new sump and moto. Advised customer not to use unit because of possible leak
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78747
Scott
Job Details: 12/20/2022
Arrived on site for washer not starting and door locked . Ran diagnostics and got long drain error . Found drain pump harness wires broken . Respaded wire connector. Pump is now coming on . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS3
Near Manor, TX 78653
Matthew
Job Details: 12/20/2022
Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found power connector not secured. Secured connector and tested. All light and fan speeds are functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Manor, TX 78653
Matthew
Job Details: 12/20/2022
Arrived onsite for dishwasher not filling with water. Upon arrival inspected unit. Ran test and found no water from valve. Inspected valve and valve was good. Inspected water supply and found supply turned off. Turned supply on and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Austin, TX 78731
David S
Job Details: 12/20/2022
"Arrived on site to install previous diagnosed parts. I gained access to the filter housing, the right door gasket and the freezer slides. The unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near New Braunfels, TX 78133
Andrew
Job Details: 12/20/2022
"Arrived on site to test unit for no power. Unit is hard wired in, found L1 popped out of wire nut. Fixed wiring and secured with electrical tape. Unit heated good to 350. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Marion, TX 78124
Matthew
Job Details: 12/20/2022
Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed failed wash motor. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Buda, TX 78610
Kevin
Job Details: 12/20/2022
"Arrived on site and inspected washer and found F7E one saved error code. Set washer into a diagnostic cycle and found capacitor has failed. Replaced capacitor with truck stock And washer will now complete Spin and agitation tests, job complete w11395618"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Spicewood, TX 78669
Scott
Job Details: 12/20/2022
Arrived on site for dead washer . Outlet has proper voltage . Found resistance on drain pump showing pump had failed . Replaced pump and control. Still not powering up. Replaced UI. Unit is now powering up. Ran diagnostics and washer passed diagnostics wash test. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 12/20/2022
"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator per W11531483 and it is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, TX 78641
Maurice R
Job Details: 12/20/2022
"Arrived onsite for previously diagnosed parts. Installed parts heater,harness and thermistor. Informed customer to wait 24 hours before loading food into the unit. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Marcos, TX 78666
Kevin
Job Details: 12/20/2022
"Arrived on site and inspected dishwasher and found tub is full of water. Found knock out was not removed from garbage disposal during installation. After clearing knock out dishwasher will now drain properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 12/20/2022
"Arrived on site for a defective compressor replaced defective compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Leander, TX 78641
Maurice R
Job Details: 12/20/2022
Arrived onsite for MW sparking. On inspection when the unit turns on there is a very bright light that appears in a few seconds. Took the megaton off and found that the antenna was burnt looked at the wave guide and found that there was paint missing from inside the wave guide.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Leander, TX 78641
Maurice R
Job Details: 12/20/2022
Arrived onsite for dishwasher cleaning light blinking. On inspection found water in the overflow tray. Pulled the tray out in dried the tray out. I looked for water leaks and could not find a leak. I noticed that the inlet valve hose was not tightened all the way. Tighten it up and reinstalled the overflow tray. Told customer that there l did not find the leak and to use the unit to see if tightened the hose up fixed the issue. No water leaks detected during service.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, TX 78702
Wesley
Job Details: 12/20/2022
Arrived onsite for refrigerator doors not aligned. Advised customer on findings and was able to correct door alignment by adjusting the feet to achieve proper alignment. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/20/2022
Arrived onsite for a refrigerator that is not producing ice. Upon arrival I put unit into diagnostics mode and ran a harvest test and found that it did not. I then checked codes and found motor lost home position code I replaced the icemaker and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bertram, TX 78605
Kimo
Job Details: 12/20/2022
Arrived on site for a washer that will not Agitate or spin. upon inspection I found that the capacitor was leaking oil. I replaced it and tested unit and found unit operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bertram, TX 78605
Kimo
Job Details: 12/20/2022
"Arrive onsite for a refrigerator that is not producing ice. Upon arrival I ran the ice maker in harvest test mode and it passed, I then ran a ice maker fill testing and found that the was no water flow I then replace the filter housing and water valve. And tested again and found low water flow. Upon further inspection I found no kink i water lines but I did find hard water buildup on the fill tube I cleaned it up and tested again and found water flow had Improved. unit operating as designed. Job complete."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78745
Joe Z
Job Details: 12/20/2022
Arrived onsite to install previously ordered part. Replaced flame spreader. Test unit. Unit lights and heats correctly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78745
Joe Z
Job Details: 12/20/2022
"Arrived onsite for not dispensing ice. Upon arrival inspected unit. Found the ice bin completely filled with ice ,but ice bin was not inserted correctly not allowing ice to dispense. Inserted bin correctly and ice now dispenses. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Austin, TX 78741
Joe Z
Job Details: 12/20/2022
"Arrived onsite for unit putting burned/ Smokey smell on clothes. Upon arrival customer stated that clothes smell smokey. I ran unit and get a kerosene/ diesel type smell. Removed front panel to inspect flame and flame has a lot of yellow.after observing the surroundings found customer is having remodeling done on 1st floor and in garage. As well as customer operates dehumidifier. Called techline for assistance. I let tech know I replaced burner assembly and have same result. Tech determined that smell is coming from outside of unit from remodel work such as drywall and paint, etc. tech mentioned that air circulates in HVAC system and spreads throughout home causing inconsistencies with flame causing a fuel type smell. Unit is operating as designed. tech gave SR# 7735314247. Called SAFTEY , explained what techline and I Spoke about. and was given Sr#7735264481. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near China Spring, TX 76633
Jonathan M
Job Details: 12/20/2022
"Arrived on site for a refrigerator that is creating condensation in the refrigerator section. Inspected unit and work area. Checked all the gaskets and found the gaskets sealing properly. Opened up the refrigerator door and found a massive gap in the liner and cabinet at the bottom right hand corner causing the issue. The gap seemed too large to fill with silicone so I called Whirlpool Techline and spoke to Austin SR# 7735317552. He had me send him a couple photos of the gap in question. He advised that based on the photos, the guy was too wide to silicone and would be sent to review for replacement. I advise the customer of Techlines findings and told the, that Whirlpool would be in contact with myself or he customer depending on the next steps. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Seguin, TX 78155
Matthew
Job Details: 12/20/2022
Arrived onsite for refrigerator lights not functioning. Upon arrival inspected unit. Found upper fridge module shorted. Left side second led shorting module. Replaced module and tested. Unit is now functioning properly. Job complete
We serviced a
JENN-AIR OVEN
Model JJW2730DS03
Near Seguin, TX 78155
Matthew
Job Details: 12/20/2022
Arrived onsite to replace faulty console. Replaced console and tested. Ran upper and lower ovens. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seguin, TX 78155
Matthew
Job Details: 12/20/2022
Arrived onsite for refrigerator slow ice production. Upon arrival inspected unit. Found a few batches worth of ice in the bucket . Ran harvest and passed and filled as designed. Spoke with customer and confirmed unit does produce just not quickly. Notified customer of harvest cycle and time frame. Will take 3 days with no use to fill the ice bucket. Called tech line for assistance to confirm. Spoke to Cliff SR#7735312108. Confirmed unit is functioning as designed. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Driftwood, TX 78619
Leonardo
Job Details: 12/20/2022
Arrived on site to test unit for right front burner not igniting. Test unit and found burner head not sitting correctly. Secured burner head test unit and unit test good job complete.
We serviced a
IKEA VENTHOOD
Model IHW51UC0FS1
Near Austin, TX 78739
Leonardo
Job Details: 12/20/2022
Arrived on site to test unit for light not working. Test unit and found shorted light sockets. Replaced lights test unit and unit test good job complete.
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, TX 78749
Leonardo
Job Details: 12/20/2022
Arrived on site to replace module. Replaced module test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Temple, TX 76504
Tyler
Job Details: 12/20/2022
Arrived on site for washer not cycling through spin correctly. Upon arrival confirmed issue. Found f7e1. Found cam had come loose from gearcase. Tighten down cam and found unit functioning as designed with no leaks call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tyler
Job Details: 12/20/2022
Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9e1. Upon further inspection I found that the drain hose had been clogged from backflow to the disposal. Cleared debri and found unit functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS1
Near Jarrell, TX 76537
Tyler
Job Details: 12/20/2022
Arrived on site for range not heating correctly. Upon arrival confirmed issue and found f6E1 in diagnostics. I found control failing to send correct power to bake element during preheat and sensor out of manufacturing specs. Replaced control and sensor. Reassembled and tested unit and found no failures. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Pflugerville, TX 78660
David Z
Job Details: 12/20/2022
Arrived on site and replaced strike and catch to resolve dryer door popping open. Tested and verified door is sealing tight. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Pflugerville, TX 78660
David Z
Job Details: 12/20/2022
"Arrived on site to follow up on refrigerator that was not cooling. Examined unit and found it was wobbling if you even touched it. I examined the cabinet and found it slightly bulging. Opened doors and found gaps all over the liner, allowing air to infiltrate. Found massive air gap in bottom right corner by door hinge, where lower horizontal million appears to be shifted left, tucked into liner, and gapping on the right, possible due to damage. Unit is non repairable due to cabinet damage / gapping. Called into tech line and reported findings. SR7735314570. Also reported with trade partners. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
David Z
Job Details: 12/20/2022
"Arrived on site to diagnose dishwasher that was throwing an F8E4 error, float switch. Removed toe kick and checked float, found tray full of water. I dumped the water out shr checked for source of leak. Repeated vent gasket, and also found tub was not squared. Unit does have the updated heater, and I did not see water coming from heater. Adjusted level and square of unit. Tested and verified no further drips coming out. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Austin, TX 78731
David S
Job Details: 12/20/2022
Arrived on site for washer making a weird noise. I inspected the unit and work area. I found the actuator has come out of the cam loop. I reinstalled the acutuator arm back into the cam loop and clipped it into place. I calibrated the unit and ran a diagnostics cycle. I found the unit is now working as designed. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Austin, TX 78746
David S
Job Details: 12/20/2022
"Arrived on site for ice machine leaking. Customer stated the drain hose came out and the line is leaking at the wall valve. I tightened the wall valve and ensured it is no longer leaking. I reinstalled the drain hose with a new hose clamp to ensure it does not come off anymore. I ran the unit and found it filling and draining properly, with no more leaks. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Round Rock, TX 78665
Vincent
Job Details: 12/20/2022
"Arrived on site for range, inspected unit snd work area. House was vacant. Install new panel. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS0
Near Austin, TX 78733
David S
Job Details: 12/20/2022
Arrived on site to install previous diagnosed part under a one year warranty. I gained access to and replaced the tod I reassembled the unit and tested it. I found it heating and working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Dripping Springs, TX 78620
Luis
Job Details: 12/20/2022
Arrived on site for noise complaint. Adjusted back cover tested unit unit working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Waco, TX 76712
Jonathan M
Job Details: 12/20/2022
Arrived on site for a wall oven that has a dented door. Inspected unit and work area. Confirm to the customers complaint and replace the outer door and name badge and tested the unit. To work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Temple, TX 76504
Jonathan M
Job Details: 12/20/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled the evaporator section and found the heater connector from the freezer harness not connected onto the heater. Fixed the connection and went ahead and replaced the evaporator thermistor due to the prior technician advising that that was open. Reassembled the unit and the unit began to cool and operate as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Temple, TX 76504
Jonathan M
Job Details: 12/20/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit still will not power on. Grand access to the filter board and found the fuse blown. Replaced the fuse and tested the unit again. The unit began to work and operate as designed. I tested the unit on a one minute cycle with water inside the cabinet and found the unit heat up and operate as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Pflugerville, TX 78660
David Z
Job Details: 12/20/2022
"Arrived on site to diagnose oven that had some damage due to melted foil. Examined unit and took pictures if cavity bottom. Called tech line and provided photos, SR7735312444. Unit is non repairable due to liner coating being affected. Advised customer that foil can only be used on racks with a 1 inch gap on both sides, per page 6 of the use and care guide. Unit is usable, damage is cosmetic in nature only. Advised customer of non repairable state. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Temple, TX 76502
Jonathan M
Job Details: 12/20/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dry dryer, and coupler. Charge the unit up with 125 psi of nitrogen in the unit health pressure for 15 minutes. Vacuumed down the unit and found the pressure hold for another 15 minutes. I charged a unit up with 56 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Austin, TX 78738
Leonardo
Job Details: 12/20/2022
Arrived on site to install legs and kickplate. Installed both legs and kickplate test unit and unit test good Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Lakeway, TX 78734
Luis
Job Details: 12/20/2022
"Arrived on site. Removed thermistor harness in freezer section checked continuity oh thermal fuses one passed the other to neutral failed diagnosed a defective harness,replaced harness ran diagnostics all fans powered on . Unit passed all other diagnostic test"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Georgetown, TX 78633
Tyler
Job Details: 12/20/2022
Arrived on site for washer not allowing lid to shut properly. Upon arrival confirmed issue and found hinge had broken through lid mount cuasing lid not to evenly shit and activate lock. Replaced lid. Found unit working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Taylor, TX 76574
Cliff
Job Details: 12/20/2022
Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Coupland, TX 78615
Cliff
Job Details: 12/20/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found leak at connection at compressor. Repaired refrigerant leak and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No water hooked up to unit.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Round Rock, TX 78665
Cliff
Job Details: 12/20/2022
Arrived on site to diagnose a dryer that is not heating on high setting. Found temp switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78665
Vincent
Job Details: 12/20/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was unit not work properly. Tested in diagnostics and no error codes where present. Tried running a diagnostics cycle and only drain pump was coming on. I replaced the control and retested and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Vincent
Job Details: 12/20/2022
Arrived on site to install both evaporators. Vacuumed the system and charged it up with 6.0 oz of R134. Advised CX to let it cool for 24 hrs before using. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Georgetown, TX 78626
Vincent
Job Details: 12/20/2022
"Arrived on site for range, inspected unit and work area. Installed part ordered by previous tech. Tested and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Austin, TX 78750
Gerry C
Job Details: 12/20/2022
"Arrived to instal previously diagnosed and ordered parts. I found the heating element and thermistor could both be read and shown in circuit. During inspection I found the control had a burnt odor and removed and replaced it. I tested within service mode and all functions were present, including line VAC to the element. The thermistor also read within specifications for the internal temperature of the unit. I removed residual ice from within the evaporator and advised the customer on the importance of ensuring the doors are fully closed to prevent air leaks into the chassis. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78633
Gerry C
Job Details: 12/20/2022
"Arrived to inspect vibration. I found the lower air duct would vibrate and I applied sound deadening pads provided by the MFG to the lower duct. I also found the high side discharge line to the condenser would vibrate and cause a low frequency rattle and I applied sound deadening material to it as well. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Kyle, TX 78640
Joe Z
Job Details: 12/16/2022
"Arrived onsite for WAS FLASHING F3 F5 WASN'T FINISHING A CYCLE, STOPPED MID CYCLE WITH WATER INSIDE AND FLASHED ER. Upon arrival ran diagnostics and got F5-E1 lid switch lid is up, F8-E6 water hazard, F5-E3 lid will not unlock, F2-E1 UI stuck button. Ran load test for all components and all test passed. Ran a quick cycle and the unit operates correctly. I believe the lid was not closed correctly and not allowing cycle to proceed/ complete. Unit is operating as designed. No leaks present at this time.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Dale, TX 78616
Joe Z
Job Details: 12/16/2022
Arrived onsite for continued issues for refrigerator not cooling. Upon arrival inspected unit and found entire evaporator from about 4 inches around heater was iced up. All area around heater is perfectly thawed. Removed all ice from evaporator and dried evaporator. Test unit and all components operate correctly. I believe that all ice from previous repair was not completely removed causing ice to continue forming on evaporator. Explained to customer if there is an intermittent defrost issue that we may need to replace control. Customer will monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF02
Near Lockhart, TX 78644
Joe Z
Job Details: 12/16/2022
Arrived onsite for LEAKING WATER IN THE ICE TRAY- FREEZING EVERYTHING UP IN THE ICE BIN. Upon arrival inspected unit and found water fill cup on ice maker is blocked with ice causing water to overflow over the top of ice cup into the ice bin. Cleared ice from icemaker fill cup. Test unit and unit is operating correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Georgetown, TX 78626
Maurice R
Job Details: 12/16/2022
Arrived onsite for ice smelling. On inspection there was a gel like substance in the ice cube tray. Clean it up in checked the supply line in the water had a film on it once we filled a pitcher up. Customer is going to call the water softener company and have do a inspection on their system.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Austin, TX 78727
Kimo
Job Details: 12/16/2022
Arrived on site for a refrigerator with no ice production. Upon inspection I found that door harness was good. I double checked the splice done by other tech and found it good. I ran a ice harvest test and found that the ice maker would not harvest. I installed new ice maker and tested unit and found unit operating as designed
We serviced a
LG REFRIGERATOR
Model LFX526366S/02
Near Austin, TX 78753
Kimo
Job Details: 12/16/2022
Arrived on site for a refrigerator that is not cooling. Upon inspection I performed and amp draw test and found the compressor pulling 0.6amps. I then moved on to charging the evap fan and I found that the cabinet developed a none repairable crack in it. See photos. Job complete
We serviced a
WHIRLPOOL WASHER
Model Wtw5000dw2
Near Lampasas, TX 76550
Tyler
Job Details: 12/16/2022
"Arrived on site for washer needing previously diagnosed gear case, wash plate, cam, and hub drive. Upon arrival installed required parts and reassembled and tested unit and found washer fully functioning as designed with noises leaks or failures. Call complete"
We serviced a
KITCHENAID WARMING DRAWER
Model KEWS105SSS03
Near Austin, TX 78735
Matthew
Job Details: 12/16/2022
Arrived onsite for warmer drawer knob broken. Upon arrival inspected unit. Tested switch and was still working. Found failed knobs was the only issue. Tested unit and unit is now functioning properly. Job complete .
We serviced a
MAYTAG DRYER
Model MED8000AG0
Near Austin, TX 78746
Wesley
Job Details: 12/16/2022
Arrived onsite and installed inner door. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lakeway, TX 78734
Scott
Job Details: 12/16/2022
Arrived on site for washer vibrating and not spinning load out properly . Ran diagnostics got off balance load and suds error codes . Unit passed diagnostics test. Did find one of the front leveling feet wasnt locked in and causing unit to vibrate during spin cycle . Readjusted foot . Reran diagnostics and drain and spin cycle . All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 12/16/2022
Arrived on site to replace spray arm. Spoke with chase and just charge customer for part. Job complete.
We serviced a
GE DRYER
Model GTDL310EM1WS
Near Austin, TX 78746
Matthew
Job Details: 12/16/2022
Arrived onsite for dryer taking multiple cycles to dry one load of laundry. Upon arrival inspected unit. Found poor airflow. Inspected exit port on exterior of home and was completely clogged. No air escaping. Took pic. Notified customer that they would need their duct/ventilation cleared. Unit does tumble and heat. Job complete .
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 12/16/2022
Arrived on site and relaxed cooktop grates from previous diagnosis. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Matthew
Job Details: 12/16/2022
Arrived onsite for range with center burner not igniting. Upon arrival inspected unit. Found center burner not sparking but was clicking. Inspected further and found loose connection at igniter module. Secured connector. Tested and all burners are functioning. Took pic. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near New Braunfels, TX 78132
Luis
Job Details: 12/16/2022
"Arrived on site. Found frost forming only on inlet of evaporator checked low side pressure diagnosed a refrigerant leak,replaced evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Luis
Job Details: 12/16/2022
Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker replaced defective icemaker ran harvest test passed filled with water.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78660
David Z
Job Details: 12/16/2022
"Arrived on site to diagnose range with issues with knobs. On arrival customer showed me that several of the knobs were loose and almost impossible to turn. Found 2 knobs shafts were broken, and 3 had slipped the collars out. Replaced all 5 knobs and tested. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Lorena, TX 76655
Jonathan M
Job Details: 12/16/2022
Arrived on site for a range that has a dentist side panel. Inspected unit and work area. Did confirm the customers complaint and found that the left side panel had been dented. Replaced the side panel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Kyle, TX 78640
Kevin
Job Details: 12/16/2022
"Arrived on site and set washer into a diagnostic cycle and little latch is working properly and a completed diagnostic cycle. Started washer on the normal cycle and lid latch Works properly again and observe cycle for 15 minutes. Discussed experience with RV park owner and they said they saw something metal in the latch originally. This may have been some pocket debris keeping it from working properly but it has since been removed by an unknown person and washer is not working, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/16/2022
"Arrived on site and inspected dryer and found it is heating properly but there is no airflow Showing on air flow meter. Removed vent hose from rear of dryer and airflow has returned. Recommend it to homeowner that vent to the exterior of the home we cleaned/cleared by a service before dryer is used again, job complete"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Belton, TX 76513
Jonathan M
Job Details: 12/16/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Killeen, TX 76543
Jonathan M
Job Details: 12/16/2022
"Arrived on site for a refrigerator that is not keeping things frozen in the right freezer section. Inspected unit and work area. The customer advised that when he puts the right side freezer at zero, the unit freezes everything in there and everything works properly. However, when he puts the unit at 10?F, his ice cream begins to thaw And soften. Took a temperature of the right hand side freezer and found the freezer sitting at 11?F indicating proper temperature. I did explain to the customer that higher temperatures in the freezer can cause the ice cream to soften but that it will not cause his other items to thaw out. I told him that it may take longer for items to freeze inside that freezer and advised him to put that freezer back down to 0?F. Otherwise, the unit is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Hutto, TX 78634
David Z
Job Details: 12/16/2022
"Arrived on site to diagnose refrigerator that is not producing any ice. Cycled icenaker and heard it fill, but no water was in the mold. Pulled out refrigerator and found water on the ground. Checked hoses and found the push fitting missing on the icemaker valve with hose disconnected. Replaced valve due to missing fitting. Tested unit and verified proper fill with no further water leaks present. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, TX 78747
Leonardo
Job Details: 12/16/2022
Arrived on site to test unit for loud noise. Test unit and couldnt duplicate problem. Customer had a video but it sound like unit rattling. Could not find any damaged to unit job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78747
Leonardo
Job Details: 12/16/2022
Arrived on site to replace front door panel and name plate and brackets. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 12/16/2022
Arrived on site to test unit for dented door. Found damaged door replaced door test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78732
Vincent
Job Details: 12/16/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78746
David S
Job Details: 12/16/2022
Arrived on site for to install previous diagnose parts. I replaced the left front and rear valves. I replaced the regulator. I double checked the orfice spuds and found them all correct. I reassembled the unit and tested it. It is working as designed. Job complete.