Arrived on site for a range that will not turn on the left rear burner. Inspected unit and work area. The customer advised that all three other burners work but theyre not sure exactly what happened. I attempted to turn the burner on and confirmed the customers complaint. I gained access to the element and found the element broken. I replaced the element and tested the unit. I found the unit working and operating as designed. Call complete. W11171119.

"Arrived on site , replaced evap cover and door gasket W11167902, W10917312. Turned on fridge . All checked normal. Advised to wait 24-48 before loading perishable food. No leaks detected . Job complete"

"Arrived on site to test unit for not cooling, tested unit found FC evaporator completely frozen, tested heater and could not get it to engage tested heater and found it reading open, recommend replacement of control, heater, UI and thermistor, ordered parts rescheduled for 9/10, customer wants AM appointment no parts installed ; ordrng 1 W11650662 (Heater harness assembly) and 1 W11559968 (Evap fan) and 1 WPW10384183 (Thermistor) and 1 W11518204 (UI)"

"Arrived on site for a refrigerator that is leaking water into the refrigerator section. Inspected unit and work area. The customer stated that since she had called in, the unit has gotten worse and that her ice container is now broken. I did confirm the customers complaint on the container and found that the icemaker was broken as well. I went ahead and replaced the icemaker but Im ordering a nice container for repair. I rescheduled the customer to 9/11. W11700250. ; ordrng 1 WPW10558423 (Ice container)"

"KBSD708MSS00 Arrived to inspect ice issues. Discussion with the customer revealed the unit will periodically trip the breaker, coinciding with ice maker failure, approximately 10 times since installation of the machine. FC temperature -5 and RC 34. I found signs of excessive air movement within the ice chute, and the door was erratic, momentarily activating the dispenser motor, even if the button was depressed only long enough to activate the ice door and the sound occurred up to five seconds later. The door cycled open and closed several times while I was observing the machine, within the first 30 minutes of the service. There were no stored error codes within service mode and the unit went into defrost at the beginning of testing. Further testing showed that anytime the ice dispenser would be operated the dispenser motor could be heard twitching at around 5-10 seconds later and most every time a single cube would fall down and lodge within the ice chute door area. I suspect the lodged cube was causing the door to loose its seal and create the subsequent frost/vapor trails within the ice chute and under the ice bin. Due to the nature of the issue, the main control and UI will need to be replaced simultaneously and the ice level sensor should be as well. No leaks observed during service. ; ordrng 1 W11626104 (UI) and 1 W11686639 (Main Control)"

Arrived on site for key pad issues . Found unit locked and cant get it unlocked . Replaced UI console W11600370. Ran diagnostics. Unit is responding to commands now . Unit is preheating . Job complete

Arrived on site for oven not heating properly . Found oven liner pooped up. Reset liner . Ran preheat and found oven 10 degrees lower the normal. Recalibrated temp. Reran temp check . Avg temp @ 351 . No gas leaks detected at time of service . No parts installed . Job complete

"Arrived on site for no ice . Ran diagnostics all checked normal. Evap has no frost pattern . Coils are clear . Evap is only getting cool but not cold . Ordering evap ,compressor,service port ,non uv drier ,weigh 3 hrs . No parts installed . Cal! To set return . ; ordrng 1 W11735041 (Compressor) and 1 WP2313624 (Condenser) and 1 WPW10218037 (Evaporator) and 1 Nonuvdrier and 1 Serviceport and 1 Weigh3hrs"

Arrived onsite and found unit operating with temp evenness concerns. Customer using drip mat on bottom of oven. Advised the drip mat must be cut to allow airflow and stored on lowest rack not the bottom cabinet. Advised that the unit needed to be preheated longer than minimum for baked goods. Advised on various methods to capture and evenly distribute the heat. All else checks good. No parts used. Unit is reaching and maintenance proper temp. All checks good.

"Arrived on site to inspect unit for dent. Identified dent, replaced door panel (W11647685) and tested, unit is functioning as designed, job complete."

"Arrived on site for not cooling. Upon arrival, unit is hot in both boxes. All fans and compressor are running. Compressor is cold to the touch. Need to order sealed system repair. Ordering compressor, access valve, Uv drier, and 2 hour weigh . Office to reschedule ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 2hrweigh (2 hr weigh)"

"Arrived on site for unit not leveling. Upon arrival, inspected unit. Did not have access to pull unit out. Unit is in a tight fit cabinet. Builder pulled unit out to make accessible. Found front left leveling foot was not set correctly causing threaded portion of tub support to strip pout and weight of tub causes leveling foot to slide in. Need to replace supports. Ordering supports. Also builder pointed out crack on left end of console. Need to replace console Office to reschedule ; ordrng 1 W11679658 (Left side support) and 1 W11679657 (Right side support) and 1 W11572093 (Console)"

"On arrival verified complaint of noise and heating issues. Replaced belt, idler, 2 supports and heater. Unit is now working as designed job complete installed wpw10198086 belt, wp691366 idler, 2x wpw10314173 supports and 279838 heater."

"Arrived on site to replace previously diagnosed, vent and dispenser, replaced parts and tested, unit is now running as designed, no leaks detected job complete W11412300, W11649995"

"Arrived on site to install a bead of caulking around ice maker fill tube, installed bead and tested, unit is now running as designed no leaks detected job complete installed W10841140"

"Arrived on site to test unit for sparking, tested unit found failed high voltage diode, replaced and tested, unit is now running as designed, job complete installed W11256462"

"Arrived on site to test unit for loud noise, tested unit found suspension failed during cycle causing the loud banging noise that customer explained, will need to replace suspension and som other parts could be needed, customer will only be available on 9/11 ordering suspension rescheduled for 9/11 no parts installed ; ordrng 1 W10780045 (Suspension)"

"Arrived on site to test unit for humming noise, tested unit found FC thermistor cover vibrating against evaporator cover, added perma gum under cover and noise is now gone, inspected around compressor more possible location where noise can develop, could not find any , unit is now running as designed, no leaks detected job complete no parts installed"

On arrival verified complaint of not making ice. Visual inspection shows wire repair on previous repair failed. Unit will need door replaced for broken harness in hinge. Ordering Fc door LW10864696 office to reschedule ; ordrng 1 LW10864696 (Fc door)

On arrival verified complaint of heavy condensate on horizontal mullion between RC doors and drawer and torn RC gasket. Verified horizontal mullion is not heating. Ordering mullion W11043010 and both RC door gaskets W10830274. Schedule for 2 call count as have to remove doors for disassembly. Office to reschedule ; ordrng 1 W11043010 (Horizontal mullion) and 2 W10830274 (Gasket fip)s

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight (no twists in power cord or twists in power cord removed). Verified voltage and polarity are correct. Removed power cord from wall. Replaced Bake and broil elements. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed job complete replaced bake element w11182108 and broil element w10856603"

"On arrival verified complaint of unit spinning loudly. Attempted repair today and agitator bolt was seized. Used impacts, penetrating spray,sledge and breaker bar and unable to break free after an hour of attempting to. Unable to use the Washplate tool from GC or the Sledge pipe tool as they didnt work for this situation. Spoke to SW ordering outer basket and agitator and bolt, will need new authorization before continuing repair. Ordering 1x W11550891 agitator, 1x W10752187 agitator bolt, 1x outer tub W10704196 , Office to Resch.; ordrng 1 W11550891 (Agitator) and 1 W10752187 (Agitator bolt) and 1 W10704196 (Outer tub)"

"Arrived on site to replace door switch and inspect unit for not heating. Found heating element and thermal cutoff failed. Door switch, element and cutoff. Tested unit, unit is now running as intended. Job complete. USED 279816 279838 WP3406107"

"Arrived on site to inspect unit for not cleaning dishes. Upon closer inspection found pump being energized but not spinning water. Replaced pump and motor, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11025157"

"Arrived on site to replace suspension diagnosed on previous trip. Replaced suspension and made sure unit was level. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11396716"

"Arrived on site to inspect unit for vibration and out of balance loads. Upon closer inspection found suspension failed causing unit to bounce excessively replaced suspension, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11396716"

Arrived on site to test unit for elements turning on and off while cooking. Found RF element continuously just cycling on and off. Replaced RF infinite switch(WP314900). Unit is now working as designed. Job complete.

"Arrived on site to test unit for evaporator freezing over. Upon arrival unit was moved to 7408. Unit was defrosted with no ice buildup. Tested unit, replaced bi-metal (WPW10392132) and control (W11616408) as precautionary. All components are properly engaging. If callback occurs recommend return with evap harness, heater, and evap fan motor. Unit is running as designed, no leaks detected, job complete."

"Arrived on site to test unit for no operation. Upon arrival customer stated there is power to the unit but cycle does not start tumbling. Door switch operation is good, when activating cycle you can hear the relay clicking on the control but no operation is started. Unit is stacked and in a drain pan, contacted service thread, per service thread unit will need to be made accessible in order for us to service it. Informed customer, customer will get it removed and accessible by the rescheduled date. Customer is also aware that if there are any delays on parts, appointment would be rescheduled by the office for a later day. No service provided, no fee collected. Spoke to SW, office to order parts, no parts installed, rescheduled for 09/10.; ordrng 1 DC97-14486A (Heater assembly)"

"Arrived on site for loud noise. Diagnosed loud noise from defective diffuser assembly,replaced diffuser assembly noise no longer present. Used w11236851"

Arrived onsite for panel on dryer with black bars on screen. Found screen to have black bars on both sides of display. I replaced the panel and the bars are no longer present. Unit is now operating as designed. Call complete. Installed W11626080 Panel UI.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the igniter and tested the unit. I found the unit working and operating as designed. Call complete. WP9782065.

"Arrived on site for tub and basket replacement. Unit is covered outside due to length of time without washer. Layer unit down and found rotor did not come off. Screw head broke off inside screw. Will need full rebuild as parts do not come apart. 2 man and extra already authorized. Further authorization needed. Needs, tub, basket, gearcase, rotor, stator, slider, clutch, screws, suspension, agitator, drain filter and screw. Office will submit for authorization. ; ordrng 1 Authorization (Authorization) and 1 W11195971 (Stator) and 8 W11027980 (Screw)s and 1 W11260238 (Rotor) and 1 W11568797 (Drain filter) and 1 WP8533928 (Drain screw) and 1 W11551646 (Spanner nut)"

Arrived on site for unit. Not producing ice. On arrival found water all over kitchen floor. Took pictures. Inspected unit and found no source of leaking from refrigerator but did find Severely kinked waterline. Corrected waterline and now supply is good to the icemaker and unit is now functioning properly. Notified maintenance of water on the floor and they will investigate. Job complete. No parts used.

Arrived onsite for unit not devolving soap. Upon arrival inspected unit. Ran diagnostics and found 4/3 error for motor failure. Tested and confirmed motor not energizing. Replaced motor. Tested and unit is now functioning properly. Job complete . Used w11025157

"Arrived onsite for refrigerator water on the fc door. On inspection found a little water on the gasket. I went into service mode and found the moulin was turn off, turn it on. I informed the customer that this should fix the sweating issue. If issues continues call WP. All the gasket looked good found no air gaps on the doors. No parts were used during service."

Arrived on site to test unit for popping sound and arcing. Found no signs of arcing. No excessive grease build up on high voltage components. Tested unit and working as designed. Spoke with whirlpool safety and recommending customer continue to use and if issue arises have customer contact customer service. No parts replaced at this time. SR#7739837974

"Arrived on site for unit not freezing. Diagnosed an insufficient compressor,replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,powered unit on checked low side pressure good. W11547313,wpw10143759,w11506635"

"Arrived on site to replace previously diagnosed part. Replaced harness (W11568793) and power cord provided by the customer. Tested unit, all components are now properly engaging and unit is running as designed, no leaks detected, job complete."

"Arrived on site for water leaking into ice bin. Found water leaking from icemaker,replaced icemaker ran fill test found water still leaking,removed icemaker ran fill water leaking from what appears to be fill tube,ordering fill tube assembly. Used w11646196; ordrng 1 W11515313 (Fill tube heater)"

Arrived onsite for not drying well. and found unit operating as designed. No error codes. Heater is operating as designed. Advised customer on findings. Advised customer on best use and care principles. All checks good.

"Arrived on site for PO message found with power to fan and fan not running unit will power of then on,diagnosed a defective fan motor,ordering new fan assembly; ordrng 1 W11661931 (Fan motor)"

"MMV4207JZ00 Arrived on site to replace previously ordered parts. Proceeded to replace W11391717 magnetron, W10557536 sensor and W11182141 lower interlock. Tested unit and now unit is functioning as designed."

WFE535S0LZ3 Arrived on site to replace previous ordered parts. Proceeded to replace WP9755770 bake element and W10856603 broil element. Tested unit on both Bake and Broil for 1 hour and did not trip breaker. Unit is functioning as designed.

"Arrived on site to install unit for door not installed correctly. Found springs placed in incorrect location. Readjusted springs, tested unit, and got customer to confirm door is normal. Job complete. NO PARTS USED"

"Arrived on site for ice clumping. Found water leaking from fill tube to icemaker,adjusted icemaker and fill tube,ran water fill passed no leaks. No parts"

"Arrived on site to test unit for leaking water, customer stated that water is leaking from FC and water supply is shut off, tested unit found a sheet of is on the bottom of FC and drain frozen, inspected drain tube found it clogged, cleaned out tube and thawed out ice, water is now flowing properly, no leaks detected job complete no parts installed"

"Arrived on site to test unit for water leak, customer stated that some water drips from vent when she opens the door, tested unit found all components activating and unit is running as designed, explained to customer that thats the vent where steam comes out and sometimes develops droplets that come out when door is opened and thats normal, no leaks detected job complete no parts installed"

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to diagnostics, replaced ice maker and tested, unit is now running as designed, dispenser has no issues, no leaks detected job complete installed W11284458"

Arrived on site to inspect unit for controls not responding. Upon closer inspection found terminal melted. Will need to order harness and return. Rescheduled for 9/9 ; ordrng 1 W11568793 (Harness)

"Arrived on site to inspect unit for leaking underneath. Upon arrival customer stated unit typically leaks from front left side of door. Ran diagnostic cycle, while unit was running could tell left side of door was not sitting flush and closing properly and could audibly hear more on left side then right. Inspected left side of door found multiple screws loose and one screw out about a quarter of inch. Also found vent failed. Replaced vent. Tightened all screws, tested unit, unit is running as intended. Door is shutting completely. No leaks present at this time. Job complete. USED W11649995"

"Arrived on site to inspect unit for unit not cleaning dishes. Upon closer inspection found pump not activating. Removed pump and motor found inside of pump degraded and no longer had integrity. Replaced pump and motor, tested unit, unit is running as intended. No leaks present at this time. Ran 3 diagnostic cycles. Job complete. USED W11416362"

"Arrived onsite and found unit operating with failed dripping connection from door joint ice maker supply tube. Used grease and fittings to restore function. Ran harvest and fill and observed unit is operating properly without leaking. All checks good. Unit operating as designed. Customer will monitor for continued proper operating. WP2198677, WP2300868"

Arrived onsite to replace damaged right door. Replaced door. Unit is functioning properly. Job complete

Arrived onsite for follow-up on previous visit. Replaced bin door. Ice bucket was full of ice. Inspected freezer door. Found no issues with gasket but did find some condensation on top of then freezer door gasket. Changed setting for mullion. Customer will monitor. Job complete

Arrived onsite for failed bin. Arrived onsite for broken bin disrupting door closer. Replaced bin. Tested and unit is now functioning properly. Job complete

"Arrived onsite for unit becoming unresponsive during use. Customer stated she was using all the burners and the broiler for an extended period of time and the cooktop started beeping and stopped functioning. Ran test and found fan not running, running intermittently. Ordering Main control, module/cooling fan and oven temperature sensor . Ordering 2 hrs; ordrng 1 W10833885 (Oven sensor) and 1 2hr (2hr)"

"Arrived on site for unit. Still not cooling properly. On arrival inspected unit and found freezer and fresh food compartment above average temps. Found that items in the freezer for only partially frozen. Found partial frost pattern as well as compressor running hot and pulling 1.7amps. Compressor is not running efficiently. Replaced compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is functioning properly. Advised customer to give 48 hrs for temperature to stabilize. Job complete."

Arrived onsite for unit not completing cycle. Tested unit in timed and sensor mode and unit is functioning properly. Maintenance on site and confirmed functioning. Customer will monitor. Could not duplicate failure . Job complete

"Arrived onsite and found unit operating with failed gear case as evidenced by oil leak. Replaced the gearcase and rotor/stator and agitator. Unit is now operating as designed. Advised customer on repair. all checks good. W11393685, W11195971, W11550891 and W11260238"

Arrived onsite onsite for replicatable interface glitching freezing replaced ui panel assembly. Unit is now operating as designed. W11461688. Advised customer on repair. All checks good.

Arrived onsite and found unit operating with failed drain due to clogged trap. Cleared trap. Unit is now operating as designed. Advised customer on repair. No parts.

"Arrived on site for refrigerator making noise. Customer had another video. This mounded to come from rear. Removed back panel and found tubing close to the drain pan. Adjusted and corrected. Found wrong glide ordered. Removed and inspected frost pattern. Removed shelves and test freezer rails. They working even better than last time, advised it doesnt seem they are needed at this time. Call complete."

Arrived on site to install previously diagnosed and ordered parts. Replaced vent and optical sensor per previous tech. After replacing the two parts I tested the unit and the unit was still not running. I further diagnosed and found that the motor had burned itself out due to the filter assembly mesh being completely jammed inside. I replaced pump and motor and tested the unit and unit is operating as designed with no leaks observed during service. W11410464 W11414073 W11416362

Arrived on site to inspect refrigerator no cooling properly. Upon initial inspection found the refrigerator has been unplugged for several days. I asked the customer if there had been any water coming from the unit after leaving it unplugged. He informed me that there was no water. I verified this by checking the condenser pan and observed no water in the pan. I plugged in the unit and the compressor started and fan operating fine however when I tested the compressor a second time I checked amps and read 9.5 and compressor did not start and tripped the overload. The compressor is becoming locked and will need to be replaced. I am ordering sealed system parts. W11506635 W10485433 W10177049 W11506635 office to schedule return service ; ordrng 1 W10485433 (Compressor) and 1 W10177049 (Drier) and 1 W11506635 (Access valve)

Arrived on site for dishwasher toe panel not installed correctly. Adjusted leveling legs and attached toe grill properly. Call complete.

"WRS325SDHZ05 Arrived to replace sealed system. I found the pre-cooler had several nicks in the protective polymer coating, allowing moisture to corrode the inner steel tubing and removed and replaced it. I replaced the compressor, service port and dye drier and vacuumed. I found it took an excessively long duration to vacuum down to just 350 microns and at the resting period, the microns increased by around 10 per minute. This denoted moisture still within the system and I pressurized to leak test, and then flush the system fully. Finding no pressure-detectable leaks, I re-vacuumed to 290 microns and monitored. Seeing no loss of vacuum, I charged with the MFG calculated refrigerant charge and tested. Operational test good, no water connections to unit."

"MMV4207JZ00 Arrived on site to replace previously ordered parts. Upon replacing harness, found burnt connector to the cement resister (picture attached). Continued to replace W11383534 harness. During process, due to component overheating, relay switch on the lower interlock broke. Ordering W11182141 lower interlock. Scheduled to come back next day Sept 5th. In addition, magnetron needs to be replaced. ; ordrng 1 W11182141 (Lower interlock)"

"Arrived on site to replace previously diagnosed parts. Replaced heater assembly (W11650662) and thermistor (WPW10384183) and tested unit, unit is producing ideal frost pattern. All components properly engaging and unit is running as designed, no leaks detected, job complete."

"Arrived on site to test unit for broken agitator. Upon arrival customer stated her father has to constantly tighten the agitator, found agitator stripped from washplate. Replaced agitator (W10836692) and tested, unit is now functioning as designed, job complete."

"Arrived on site to test unit for leak. Upon arrival customer stated unit leaks every cycle right at the door. Inspected unit found lower spray arm is starting to split and dispenser is not sealing properly causing leak to form inside of the door. Replaced lower spray arm (WPW10491331) and dispenser (W11705151). Tested unit with door off, found another leak point. Vent gasket is missing. Will need to order vent assembly for return visit. Ordering parts, rescheduled for 09/07.; ordrng 1 WPW10329609 (Vent assembly) and 1 WP8269259 (Vent gasket)"

"Arrived on site to test unit for not heating. Inspected unit found wave guide has been damaged due to magnetron antenna shorting. Advised customer that the wave guide is not a serviceable or replaceable part. Also advised to contact home warranty to see what theyll do for them. No parts installed, job complete."

WTW4816FW3 Arrived on site to replace previously ordered part. Proceeded to replace WP3951744 agitator. Tested unit and now unit is functioning as designed. No water leaks detected at this time.

Arrived on site to install previously order part. Installed hub assembly. I retested the unit and the unit is now operating as designed. No water leaks observed during service. W10528947

"Arrived on site for a dishwasher that is not powering on. Inspected unit and work area. I did confirm the customers complaint and found the control panel completely dead. I checked voltage to the terminal block and found proper voltage and polarity. I checked incoming voltage to the control and found proper voltage, but the control would not illuminate. I replaced the control and tested the unit. I found the unit working and operating as designed. Call complete. W11637581."

Arrived on site for oven light not turning off and oven not heating . After running some diagnostics test on control and door switch . Found one of the wires on switch was not properly inserted into door switch molex . Reinstalled connection . Light is responding properly . Unit is now heating . No parts installed. No gas leaks detected at time of service . Job complete

Arrived on site for surface light no coming on . Found control triac burned out . Replaced control W11544455. Replaced build with OEM bulb customer had on hand . Light is functioning now . No other issues found . Job complete

Arrived onsite for IM leaking water. On inspection I pulled the unit out and gain access to the drain pump. I turn unit on and let drain a couple of times and found no leaks. I pulled the drain pump out and there was water marks under the drain and on both sides. The evidence showed that the drain pump had leaked sometime in the past. Installed a new drain pump and turn unit back on. It drain 3 times and still no leak but it did make a ice slab during testing. The Ice Machine is operating as design and no water leak was detected during service. W11539855

"Arrived on site. Replaced defective fresh food door checked door seal good. Lw11258450,w11223753"

"Arrived on site for a refrigerator not dispensing water. Diagnostics showed both water valves work as designed. Water lines were not plugged after unplugging line to water reservoir noticed the water reservoir had frozen over but temps in fc and rc were 39/-5. ordering part# w10801011 reservoir, w11087463 damper, WPW10384183 thermistors(2x).rescheduled customer for 09/09/24; ordrng 1 W10801011 (Water reservoir) and 1 w10801011 (Res) and 1 w11087463 (Damper) and 2 WPW10384183 (Thermistor)s"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 used 4 w11632139"

"Arrived on site to test unit for lid not latching. Upon arrival customer stated unit should still be in warranty. Updated m/s, shows unit is still in warranty. Customer stated unit will make a really loud grinding noise during every cycle. Unit was uninstalled and not hooked up to water supply and drain. Inspected unit, found valve has been damaged, lid lock actuating but not latching, cam shows evidence of grinding. Will need to order all parts pertaining to that issue. Ordering parts, no parts installed, rescheduled for 09/09. Customer would like an appointment after 1:30PM.; ordrng 1 W11627413 (Control) and 1 W11513255 (Valve) and 1 W11643701 (Main harness) and 1 W10902814 (Washplate) and 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Shift actuator)"

"Arrived on site for no ice. Found ice slab stuck on evaporator plate,removed grid cutter and dispenser,placed ice slab in container,found calcium build up on plate,sanded plate down to remove build up,reinstalled dispenser ran diagnostics water flowered over evaporator plate,let plate get cold,placed ice slab on plate and let it run,ran hot gas valve ice slab slid down to grid cutter."

Arrived on site to inspect refrigerator not making ice. Upon further inspection tested the ice maker. The ice maker is calling for water and I can hear the valve energizing but no water coming in. I found that the inlet tube is frozen from a weeping valve. I replaced the valve and defrosted the frozen inlet tube. I retested the ice maker and the unit is operating as designed. No water leaks observed during service. W11455388

"JJW3430LL01 Arrived to inspect heating issue. I found the unit would reach 377 and claim preheat. The unit cooled to 305 and then heated to 339. I induced an offset and found it nearing the correct temperature. I verified the sensor match the service mode temperature reading and ruled that out. During inspection, I found the two left modifier buttons were not fully illuminated and both were dark at the upper right corners, requiring UI replacement. The left door has lift during close and will need to be addressed upon return. Office to order part and contact the customer to arrange return service. ; ordrng 1 W11598138 (UI) and 1 CNotes (Schedule with 422184, tech GC)"

"Arrived on site to install part#s w10734521,w11393685 ,and w10915701 . After installing parts ran a diagnostic product works as its designed no water leaks from water supply."

Arrived on site for range tripping the breaker. Replaced part#w11594188 control preheated broil element to 500 then went back to bake element preheated to 500 product works as designed. Polarity is correct L1L2(245) L1 neutral (122.3) L2 neutral (122.5) ground to neutral 0.0. Instructed customer on how to preheat oven for the next month or so to train breaker to handle amp draw change. Call complete

"Arrived on site for a range tripping the breaker. Upon arrival found the breaker had been flipped. Replaced part#s w11696067 , w11182108, and w10856603 per Whirlpool. Checked the polarity its correct Neutral and ground (008.0)L1 Neutral (124.2) L2 Neutral (125.) L1L2 (249). Tested broil element to 500 then to bake . Breaker tripped when switched to bake went out to flip breaker but breaker wouldnt stay on recommend client to wait for the temperature to drop before trying to flip again . Explained to client on how to run the range to keep from tripping breaker."

Arrived onsite for MW not working correctly. On inspection the grill come on when using the grill feature but was not coming on when the air fry was selected. Called WP Tech line and found that the air fry cycle the grill on and off during cooking. Customer had me ask about the paint not matching on the scratches in the cavity of the unit. The MW is operating as design and no parts were installed during service.Sr7739841723

Arrived onsite for compactor not working correctly. On inspection found that the door will not open every time you step on the peddle. I pulled the door off and I re sprung the spring on the unit. I then pulled the 2 screws fc the rubber piece that covers the kick plate and reinstalled the pedal. Now the door opens every time you step on it. No parts installed during service.

"Arrived onsite for oven clock not working. On inspection found that when the oven is at temperature and the door is opened it makes the display go out. The unit as to be rebooted when it happens. Installed a new UI and now the oven can be opened and the display does not wig out to the heat. Heated oven to 350? and open the door several times trying to make the display go blank, never happened during service. The oven is operating as design. W11600370"

"WRS555SIHZ06 Arrived to inspect cooling issue. The customer advised there were temperature fluctuations and no ice. They specified ice cream was soft to runny. The FC was 24 and RC 41. The evaporator had visible frost at the lower intake area, but overall airflow was not affected enough to stop cooling. Inspection of the evaporator revealed frost only from the capillary tube entry into the chamber, through the first several rungs of the bottom of the evaporator, being the lower side entry point from the down tube portion. This denoted the likelihood of a severe mis-charge or loss of refrigerant. I found the high side discharge at the compressor leaking and was able to correct. I vacuumed and tested and the issue was resolved. Charging the unit showed normal operation restored. No leaks observed during service."

Arrived on-site for oven door closing correctly. On inspection found that the right side of the unit frame is bent from the unit be dropped. The door will not close all the way and hot air escape from the gap. It is Hard to Maintain the heat with the air gap. All the customer cakes are lopsided to the right when she bakes. Called and talked to WP tech line and sent pictures of the damage to them. Sr7739845754. No parts installed during service.

"Arrived on site for a range tripping the breaker. Checked the polarity its was correct neutral and ground (.015) L1 and neutral (121.4) L2 and neutral (121.5) L1 and L2 (244). Replaced part#s w11696067, w11182108, and w10856603 tested .Preheated broil to 500 then when temperature hit 500 I switched it to bake at 500 . Breaker didnt trip products as its designed"

"Arrived onsite for unit not draining. Found unit filled to the top with water. Customer tried running a clean cycle and unit failed. Manually drained water out. Inspected and found lower wire harness broken and had been spliced several times by previous repair company. Replaced whole harness. Also adjusted legs for better clearance. Tested and unit is now functioning properly. Advised customer on proper load size, load should not exceed last hole punch out in the basket, which is slightly above the halfway point.Job complete. Used w11700916"

"Arrived onsite for refrigerator with no power. On inspection found the unit had no power. Tested the power cable and it was 125 vac. Found that the power switch did not have power leaving the switch. Tested the switch and the N side had continuity to it, Ordering a switch. The customer complaint was there was no lights in the unit. On further inspection the left door switch arm broke. Ordering the screws and the washer to rebuild the switch arm. No parts installed during service. ; ordrng 1 WP8533980 (Screw) and 1 W11227370 (Screw) and 1 W11189635 (Screw) and 1 WP8281164 (Screw) and 1 WP2316859 (Bushing) and 1 WP2006346 (Washer)"

"Arrived on site to inspect unit for error code f8e4. Upon, closer inspection found soap scum and small amount of water on float switch. Cleaned and dried float off. Unit still throwing code. Replaced float switch, tested unit, unit is running as intended. No leaks present at this time. Found excessive amounts of suds at end of test cycle. Found customer using pods. Informed customer switching soap would help cut down on excessive bubbles and suds spilling to float switch. Job complete. USED W11545764"

"Arrived on site to inspect unit for no power and door being locked after cleaning cycle. Upon closer inspection found panel shorted and no longer functional, replaced console. Found control not sending proper voltage to panel, replaced control, when testing unit wires on rear near blower guard shorted. Replaced harness, tested unit, unit reached 350 with no issues. Job complete. USED W11245671 W11600370 W11261167"

Unit 108 Arrived on site to inspect unit for error. Ode f9e1. Upon closer inspection found unit not getting power. Informed custom to have power issue addressed job complete. No parts used

"Arrived on site to inspect unit for not drying clothes and ending cycle early. Upon closer inspection found control failed. Replaced control, Tested unit, unit is running as intended. Informed customer all modes besides timed dry rely on wet clothes passing sensors in front of unit or it will begin cooling down cycle if it thinks unit is done drying the front portion of clothes while rear side may still be wet. Job complete. USED W11733951"