We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Cedar Park, TX 78613
David S
Job Details: 10/20/2021
Arrived on site for washing machine leaking. I inspected the unit and work area. I gained access to the water valve and put the unit through a diagnostics cycle. I found the unit and leaking from the grommets sealing the water valve to the housing. I removed the water valve and replaced the grommets with ones I had on hand. I reassembled the unit and ran the valve with hot and cold open and found the valve no longer leaking.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/20/2021
Arrived on site and inspected washer and found customer doesnt have access to load and go drawer due to install location. Pedestals will be needed to correct issue. Discussed control panel operation and correct usage. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Manchaca, TX 78652
Jacob
Job Details: 10/20/2021
Arrived onsite for the ice maker not making ice. Customer had temperature gauges in both compartments. Had warm temperatures of 46 in the refrigerator and was at 7 degrees in the freezer. Looked at the to see if there was any refrigerant leak. Did not find leak. Looked further into the freezer side and found the suction line crimped and restricted
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78730
Taylor M
Job Details: 10/20/2021
"Arrived on site to diagnose refrigerator with no cooling in both sections, i gained access to the compressor and found that it was not operating properly as designed. I removed the starter and capacitor and replaced them, the unit is now operating properly as designed, I informed the customer that the unit will take a few hours to reach proper temp. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Leonardo
Job Details: 10/20/2021
Arrived on site. To Replace the heating element. Replaced the heating element. The unit tested good. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204GPS0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/20/2021
Arrived on site to diagnose a dishwasher that has an upper rack not staying in position. Found left side rail broken and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/20/2021
Arrived on site for Low Ice Production - Side by Side Refrigerator.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/20/2021
"Arrived on site for refrigerator not dispensing ice and frost covering food in freezer. Inspected unit and work area. Measured temperature in FC at 5.9? to 6.2?. Measured in ice container at 12?. Found ice container full at time of service. (See SD-QuickPic) Tested ice dispenser operation and found working. Gained access to auger motor and measured resistance and found at 86 ohms, within range. Found minor wear and tear to ice chute gasket but no signs of moisture. Customer stated that the ice is wet and when placed in hand will be wet and before it was dry. Performed diagnostics mode and checked ice maker fault codes and found E0 for no errors. Called Whirlpool tech support and spoke with Dave. He addressed service pointer W10842568. Sr# 7732037899.; ordrng 1 W10864519 (adapter) and 1 W11347435 (PLATE WITH GASKET)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78754
Wesley
Job Details: 10/20/2021
Arrived onsite and found loose belt causing slipping reving noise and inefficient washing. Advised cuwtomer on findings. Ordering motor and belt and cam to repair.. ; ordrng 1 W11222082 (Motor) and 1 W11213879 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/20/2021
"Arrived on site for refrigerator not making ice. Performed diagnostics mode and verified fault code. Ran harvest cycle and found no response from ice maker. Measured voltage to ice maker and found correct. Found failed ice maker. Cycled ice maker and ran fill cycle. All tested good, no water leaks detected during service.
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Pflugerville, TX 78660
Wesley
Job Details: 10/20/2021
Arrived onsite and found power to the machine control by not power to the display. Ordering machine control to repair. Advised customer on needed part. ; ordrng 1 WD21X26186 (Machine control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS07
Near Lago Vista, TX 78645
Justin
Job Details: 10/20/2021
Arrived on site to install previously diagnosed parts. I installed the new UI and the unit is now also getting an F6E6 for an oven appliance manager miscommunication and an F2E1 for stuck key. I cleared the error code. The customer did state that the oven has been working fine. They also stated they had a small power outage recently as well. I called techline and spoke to Rich and received SR# 7732042003. We found the MW fuse had also gone out and needing replacement.I am ordering the fuse and the office will need to reschedule. ; ordrng 1 W11188752 (Fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lakeway, TX 78734
Robert
Job Details: 10/20/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
ADMIRAL COOKTOP
Model WCG97US6DS00
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/20/2021
"Arrived on site and tested unit for possible gas leak. Applied bubble solution to all connections on manifold, tubing, and orifices and did not find any gas leak. Also applied bubble solution to gas line and did not find any gas leak. Could not duplicate customer experience while on service call. Took picture of flames working properly. Job complete"
We serviced a
MAYTAG FREEZER
Model MQF2056TEW00
Near Round Rock, TX 78681
David S
Job Details: 10/20/2021
Arrived on site for freezer leaking. I inspected the unit and work area. I gained access to the drain tube and found it clear from the back. I gained access to the evaporator and found a metal sheet diverting water away from the drain hole. I removed the metal sheet as it is not in the parts break down. I reassembled the unit. It is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Luis
Job Details: 10/20/2021
"Arrived on site. Found chirping noise from control,unit shutting itself on and off diagnosed a defective main control,removed defective control installed updated control kit powered unit on,unit ran through a diagnostics test and passed,compressor and fans powered on.
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Austin, TX 78738
Leonardo
Job Details: 10/20/2021
"Arrived on site. Replaced sump and motor, water inlet assembly, and vent assembly. Showed the owner that the unit did not sit flush with cabinet due to unit installlers error. Checked for leaks. No leaks present. Unit works good"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Cedar Park, TX 78613
Kayman
Job Details: 10/20/2021
Arrived onsite to replace previously installed rollers. I replaced the roller in question and found the sheet metal is rubbing against the heater housing housing causing the slight noise. With the previous rollers being seized it caused the drum to shake against the back panel and screech. I replaced assembled the unit and the noise has gone down substantially but I can still hear a faint noise. I explained to the customer my findings. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB00
Near Austin, TX 78726
Taylor M
Job Details: 10/20/2021
"Arrived on site to diagnose refrigerator that is over cooling in the refrigerator section, the customer informed me that they had replaced the thermistor to the unit and that the control hasnt been replaced yet, I gained access to the unit and found that the unit is currently functioning properly as designed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/20/2021
"Arrived on site for Not Heating - Electric Dryer. Found dryer drum turning and light would turn on when door was opened. Inspected terminal block and found cord connectors were placed incorrectly on the terminal block. Harness to terminal block didnt look charred, but power cord connector was burnt up too much to try and repair. Ordering new terminal block to return and complete the repair. Customer will be purchasing a new four prong cord for us to install once we return. Ordering main harness if current harness red and black connectors cant be salvaged. Returning with all previously ordered parts. Also requested the customer purchase a new air vent due to the amount of lint behind dryer. Found multiple areas in current air vent that had holes in it. ; ordrng 1 W10640711 (Harness) and 1 WP3397659 (Terminal block)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hutto, TX 78634
Tommy
Job Details: 10/20/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit dishwasher operating as designed. Spoke with customer on need for rinse aid for drying effectively.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, TX 78744
Jacob
Job Details: 10/20/2021
"Arrived onsite for unit not powering on. Checked voltage at the wall and noticed that there was no voltage getting to the unit. Went to check the breaker and saw it was flipped, when trying to get the breaker flipped back to the on position the breaker would not budge. Let customer know that they will need to get an electrician out to fix the issue with the breaker and possibly the plug. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78702
Jacob
Job Details: 10/20/2021
Arrived onsite for unit giving and E1 error code. Looked at the unit and saw E1 error code. Replaced the control. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Austin, TX 78749
Leonardo
Job Details: 10/20/2021
Arrived on site for oven not heating. Tested unit and there was no power to the elements. Noticed that the harness connection to the plug was burnt and broken. ; ordrng 1 W11134549 (Harness)
We serviced a
WHIRLPOOL RANGE
Model GS445LEMS2
Near Austin, TX 78702
Scott
Job Details: 10/20/2021
"Arrived on site , replaced igniter . All checked normal in preheat . No gas leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Pflugerville, TX 78660
Wesley
Job Details: 10/20/2021
Arrived onsite and repaired unit leaking valve. Unit is now operating operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Smithville, TX 78957
Matthew
Job Details: 10/20/2021
Arrived onsite for refrigerator frosting in freezer section. Upon arrival inspected unit. Found unit has clogged drain line. Cleared drip pan but unit would not drain. Pulled drain tube and tube was free and clear. Inspected drain and found manufacturing debris blocking drain. Removed debris and unit is now functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Bastrop, TX 78602
Matthew
Job Details: 10/20/2021
"Arrived onsite for washer not completing cycle and leaving clothes wet at the end of the cycle. Upon arrival put unit in diagnostics and found stored error code 9/1 long drain, 3/1 water level system error, 8/1 no water entering or water level system error. Tested unit and was evident the drain motor was failing. Manually drained water and replaced drain pump. Tested unit again and all passed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78664
David S
Job Details: 10/20/2021
Arrived on site to replaced the lid. I replaced the washer lid and tested the lid lock multiple times. The unit is locking with the new lid. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tyler
Job Details: 10/20/2021
Arrived on site for refrigerator not cooling in FC and making loud noise. Upon arrival confirmed complaint. After further inspection found rc compartment temps within good range. Found noise in FC and cooling issue were due to a defrost problem that has formed ice past the evap cover making it unsafe to remove during diagnostics. In diagnostics I found defrost heater could power on. Found evap fan ui and hv controls had failed. ; ordrng 1 WPW10675033 (Hv control)
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDB3
Near Austin, TX 78732
Robert
Job Details: 10/20/2021
Arrived on call to replace previous diagnosed part. Customer is having problems with both switches on right side. Both switch not working. Replaced the front but will need the rear too. ; ordrng 1 Wpy704512 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78724
Scott
Job Details: 10/20/2021
Arrived on site for fridge not cooling . Found both sections room temp. Ran ohm check on compressor . Was getting 3.5 amp draw . Talked to SW . Ordering sealed system . Ordering all assorted loc rings for R600 and kits . Also unit is missing right rear wheel . Ordering pin and wheel. No water leaks detected at time of service. Call to set return ; ordrng 1 600kit and 1 Locringkit and 1 UIdrier and 1 Serviceport and 1 W11357918 (Evap) and 1 W11504449 (Cap to evap) and 1 W11506619 (Suc to evap) and 1 W11369198 (Compressor) and 1 W11504415 (Suc to comp) and 1 W11504431 (High to comp) and 1 W11506619 (Process to) and 1 W10771114 (Drier) and 1 W11504433 (Heat loop) and 1 W11504447 and 1 2150304 (Wheel) and 1 W11365774 (Pin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2021
"Arrived on site to replace hinge from previous diagnosis, verified part was needed, replaced hinge, tested unit, unit works good, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, TX 78653
Matthew
Job Details: 10/20/2021
Arrived onsite for dryer door not closing properly. Upon inspection found faulty hinges. Replaced hinges and tested. Unit door is now closing and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Temple, TX 76502
Tyler
Job Details: 10/20/2021
"Arrived on site for washer not cycling. Upon arrival confirmed issue. Found f7e1 error In Diagnostics. After further inspection I found cam wheel had detached from gearcase and stretched out the belt. Replaced both cam and belt. Found gearcase still in tact and not failing. Reassembled and tested unit. Found washer cycled as designed with no errors through fill, agitate and drain/spin. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78717
Justin
Job Details: 10/20/2021
"Arrived on site for a wall oven being to cold. Upon arrival the customer stated that the home inspector said the unit was roughly 25?F off. I preheat the unit and found the average temp to be accurate and the unit to be running as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78738
Robert
Job Details: 10/20/2021
Arrived on call for door open indicator light coming on with door closed. Checked all door switches and found the freezer switch not responding properly. Will need switch to complete. ; ordrng 1 W11396033 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Manchaca, TX 78652
Kevin
Job Details: 10/20/2021
"Arrived on site and tested unit for not making ice. Ran test 120 and icemaker passed. Test 96, 97 passed. Called techline, they asked us to run test 38 at 99%. Watt meter showing 112 watts. Should be showing 150 watts. Techline recommended replacing compressor. used watt meter and found 112-114 watts. Techline recommended replacing compressor. Spoke with CS ordering condensor too. 7732033536; ordrng 1 W11393142 (Compressor) and 1 W11548259 (Condensor) and 1 W11109499 (Drier) and 1 Wpsav4 (Stub)"
We serviced a
WHIRLPOOL FREEZER
Model KSCS23FTSS02
Near West Lake Hills, TX 78746
Luis
Job Details: 10/20/2021
"Arrived on site for no lights in fresh food and water leaking. Found drain frozen over in freezer compartment,no bulbs in fresh food also found unit shutting itself on and off. Diagnosed unit will need drain cleared,an updated control kit and 2 new bulbs. Notify tech on correct bulbs needing to be replaced"
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Round Rock, TX 78664
David S
Job Details: 10/20/2021
"Arrived on site to install the a new motor. I found the motor and blower wheel seized. I found the blower wheel not coming out of the back of the assembly. I am ordering the motor and wheel assembly. ; ordrng 1 WE17X24535 (Assembly)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18NNXS2
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/20/2021
"Arrived on site to replace drain pump, recirculating pump, harness and grid cutter, replaced parts, tested unit,unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Round Rock, TX 78681
David S
Job Details: 10/20/2021
Arrived on site to install previous diagnose parts. I replaced the control. I calibrated and tested the unit. It is working as designed no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FTMS00
Near Austin, TX 78737
Luis
Job Details: 10/20/2021
arrived on site. Found unit shutting itself on and off diagnosed defective control unit will need the updated control kit.; ordrng 1 W10823803 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Georgetown, TX 78628
Lou
Job Details: 10/20/2021
"Arrived on site to inspect dishwasher not getting water into the tub. Upon further inspection, I found damage to the cabinets to the right of the unit (photo). Customer saw it as well. The customer advised that the unit was removed to complete a remodel in the home and when re-installed, its not getting water. I checked the water line under the sink and the water is turned on and no kinks. When I looked underneath the unit, I found the valve was broken off its mount and the wiring harness molex connector was broken off of the valve housing. Also, I found the left and right leveling legs and the door pulleys were badly bent inward. I advised the customer that the tub would have to be replaced to correct the issue. Also found the dispenser door broken. I advised the customer of my findings. I am ordering the tub, sumo/motor assembly, dispenser, CNOTE-2 HOUR JOB AND CNOTE-LAO PER CUSTOMER REQUEST. Office to schedule return service.; ordrng 1 W10861000 (Dispenser) and 1 WPW10605058 (Sump/motor assembly) and 1 WPW10681506 (Tub) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTS (2 HOUR JOB)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Leander, TX 78641
Kayman
Job Details: 10/20/2021
Arrived onsite for range with knob issues. Upon inspection I found the sleeve that secures the knob to the valve had fallen out of the knob into the console somewhere. I replaced the knob and tested functions. The unit is now working as designed. I advised the customer to keep an eye on the sleeves when removing the knobs. No gas leaks detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/20/2021
"Arrived onsite for repeat blown fuse. Visually removed and inspected air channel and lint trap housing. Blower is secure and airway is unobstructed. Replaced blown fuse and heater in case of intermittent grounding, also replaced cycling thermostat. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78728
Taylor M
Job Details: 10/20/2021
"Arrived on site to diagnose dishwasher not draining properly, I gained access to the unit and upon testing the unit I found that the drain pump is functioning correctly, I put the unit into a diagnostics cycle and found no fault codes, I found that the unit is operating properly as designed.Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bastrop, TX 78602
Matthew
Job Details: 10/20/2021
Arrived onsite for water dispenser issue. Upon arrival tested unit. Found valve does energize but no water flow. Insured line was not frozen. Pulled unit and checked line. Found supply line crimped and cutting supply. Adjusted line and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78754
Wesley
Job Details: 10/20/2021
Arrived onsite for obstructed vent fan space. Repaired by removing debris. Unit is now operating properly and quietly. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Manor, TX 78653
Scott
Job Details: 10/20/2021
"Arrived on site ,replaced ice maker . Ran harvest test . All checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76543
Al
Job Details: 10/20/2021
"Arrived back on site to install previously ordered parts. Ran diagnostics mode and unit basket didnt engage with the wash plate. I removed the wash plate and found a rusted mail key, which I remCalled Whirlpool Tech Line and spoke BUTCH SR# 7732035119 4/6 wash plate W10834917 and W11183985 basket wash nut will be needed to complete the repair. Other parts marked use on return services. ; ordrng 1 W11183985 (Basket wash nut)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2021
"Arrived on site to replace regulator from previous diagnosis for leaking gas, applied bubble solution to all connections and found leak on gas line, tightened line, applied bubble solution, no gas leaks detected, unit operating as designed, job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/20/2021
Arrived on site to diagnose a washer that is not responding to user input. Found no failures to unit at this time and advised customer on electrostatic panel operation and usage. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Temple, TX 76502
Tali W
Job Details: 10/20/2021
"On site for fridge not cooling at all and controls not functioning. Customer also stated that there is a loud noise coming from RC section. Found control wouldnt allow any changes or go into service mode. Replaced control. Set proper code for control. Tested damper door, ice maker, evap fan, compressor and condenser fan. Found damper door having noisy operation. Ordering damper door. Office to reschedule. ; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Johnson City, TX 78636
Brandon
Job Details: 10/20/2021
"Arrived on site to drop off ice container, left on front porch."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kingsland, TX 78639
Cliff
Job Details: 10/20/2021
"Arrived on site to diagnose a refrigerator that is leaking. Found fill tube for icemaker split and frozen over, due to weeping valve. Replaced valve and tube and tested unit. All is working properly at this time and no leaks were found at time of service."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Lago Vista, TX 78645
Justin
Job Details: 10/20/2021
"Arrived on site to install previously diagnosed parts. I installed the new console and then ran a diagnostics cycle. The unit ran through the diagnostics cycle as designed. I also began a normal cycle and let it run for a while. The unit would flash random things on the UI and then canceled itself roughly 5 minutes into the cycle. I called techline and spoke to Robert and kept SR# 7731419222. We ohmd out the motor, drain, and OWI sensor. We found it all within range. We then unplugged the WiFi module and ran the unit. The unit still had the same issue. We gained access to the junction box and found a random neutral wire not that was not attached to the power cord to ground and a separate ground wire. We checked polarity and found white to ground at 30VAC and black to ground at 85VAC. This indicates reverse polarity. I informed the customer on my findings and that they need to reach out to a professional electrician. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 10/20/2021
Arrived onsite to install previously diagnosed parts. I installed the burner caps and the burners now ignite every time with no issues. No gas leaks detected during service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78747
Leonardo
Job Details: 10/19/2021
"Arrived on site and checked unit for cook top lights staying on. Tested unit ,found The right front switch is bad. Will order right front switch, office to reschedule; ordrng 1 WP3149400 (RF switch)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
David S
Job Details: 10/19/2021
"Arrived on site for ice machine making thin ice. I found the condenser fan running and the condenser clean. I put the unit through a diagnostics cycle. I found the water flow a little low. I poured water into the reservoir and the fill level registered full at the correct fill amount. I found the evaporator forming a good frost pattern. I found the hot valve switching on and melting the evaporator away. I removed the filter and found the flow the same. I bypassed the regulator, and found the flow low. I tested the water from the wall and found it had low pressure from the wall. I inspected the inlet and outlet line on the valve and found them clean. I found the ice thickness set to low. I changed it to thick ice. I advised the customer about the low water pressure from the wall, and that he have a plumber come out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite for concerns about popping sounds and compressor noise and provided a customer instruct on normal refrigerator sounds. All checks good. Unit is cooling well and does not have any performance problems.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a dishwasher that is not drying properly. Found heater error not cleared from control after previous company's repairs. Cleared code and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
Arrived onsite for dryer not heating. Customer stated tripped breaker and now does not heat. Tested unit and found loss of L2 at terminal block. Receiving 124 on L1 and 14 vac on L2. Customer will need to seek electrician to resolve issues. Checked heater and components and all check good. Job complete
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Austin, TX 78703
Leonardo
Job Details: 10/19/2021
Arrived on site to test unit for oven not heating. Tested unit and found Tod open. Also found inner glass was cracked. Replaced tod test unit. Unit test good. Advised customer to not use oven. Ordering 2 inner door glass. Office to reschedule. L.C only; ordrng 2 WP4449259 (Inner glass)s and 1 L.Conly (L.C only)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite and replaced drum and dryer kit. Unit is still thumping and scraping on the drum once per rotation. Only evidence of contact is against the roller shaft. Ordering roller shafts to repair. ; ordrng 2 WPW10359272 (Shaft)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Lou
Job Details: 10/19/2021
"Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that they found water leaking at the front under the unit. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed with no visible leaks. I removed the outer door panel and tested again and still no visible leaks. I removed the drain tray underneath the unit and found where water is leaking from the elements left side terminal nut. I advised the customer of my findings. I am ordering the element and 2 terminal nuts and office to schedule return service due to the availability of parts. ; ordrng 1 W11537778 (Heater) and 2 W11538351 (Nut)s"
We serviced a
WHIRLPOOL OVEN
Model JDRP548HM00
Near Austin, TX 78746
Leonardo
Job Details: 10/19/2021
"Arrived on site and tested the small oven not getting to temp. Tested unit and found bad sensor. Replaced sensor and tested unit at 350, unit reached 352, within range. Unit works good. Job complete"
We serviced a
GE REFRIGERATOR
Model GSS25GGHGCBB
Near Manor, TX 78653
Matthew
Job Details: 10/19/2021
Arrived onsite for refrigerator icemaker leaking into freezer compartment. Upon inspection found ice maker tray frozen. When unit would call for water the water would overspray into bucket and leak out. Removed bin and cleared. Removed Ice maker and tested. Did complete harvest cycle. After clean out unit seems to be functioning properly. If symptoms persist recommended replacing icemaker and valve. Customer will monitor and notify office if symptoms persist. No leaks present at this time job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
"Arrived onsite for washer not spinning out clothes. Upon inspection I found an error code stored for long fill. I tested the unit in auto diagnostics and it seemingly went through as designed. I checked both sides of the valve in manual diagnostics and I could not hear any difference or restrictions on the valve. I followed the techsheet and tested the solenoid resistance values. I found the valve showing 1.5k ohms on one side and 1.4k on the other, with 1.3k being the highest within range the techsheet suggests replacing the valve. I tested all other functions in diagnostics and could not recreate any failures at this time. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for oven door coming apart. Upon inspection I confirmed the complaint. I replaced the outer door panel to correct the issue. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Tommy
Job Details: 10/19/2021
Arrived onsite for dishwasher not draining. Upon arrival found unit knock out on disposal was never taken out. Proceeded to knock out knock out and test. Unit is now operating as designed job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of of LR burner staying on high, I found failed switch, I replaced switch, unit tested good.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 10/19/2021
"Arrived on site to install previously diagnosed parts. Found microwave blower was turned the correct direction and air was blowing from the front top vent. Ran microwave for two and a half minutes and mag and fan shut off after one minute and thirty seconds. Turntable continued spinning and light stayed on, but was no longer heating after that point of the heating cycle of two and a half minutes. Found microwave was not remounted on the left side hinge when reinstalled last visit. Ordering transformer W11371266, magnetron W10818686, capacitor W10850446, control W11467778 and diode W11256462. We will replace the capacitor, magnetron, and diode to resolve the heating issue. The control will also be replaced due to the consistent failures the microwave has had. Will return with all previously ordered parts. Once parts are installed we will test to ensure the cooling fan motor is spinning and all other components of the microwave are running as designed. We will also ensure the microwave gets remounted the proper way upon return. ; ordrng 1 W11371266 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11467778 (Control) and 1 W10818686 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953DEM00
Near Dripping Springs, TX 78620
Robert
Job Details: 10/19/2021
Arrived on call for complaint of not cooling. Found the relay not working. After installation test operation.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
Arrived onsite for lid issues. Upon inspection found lid failed at left hinge. Noise also coming from hinges. Replaced right and left hinge and lid. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a range with a burner not working properly. Found rf infinite switch failed and it will need to be replaced to complete repairs. .; ordrng 1 WP3149400 (Switch rf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for refrigerator frosting in freezer and door problems. I found the issue is no ice and RC deli drawer issues. Upon inspection I found the center column of the drawers had broken off and the drawers had no track to rest on. I found the ice maker fill tube was frozen over causing ice to form in the tray. I found styrofoam in the tray likely causing the issue. I removed the ice maker and steamed out the tube. I reinstalled the IM and asked the customer to monitor ice production while we wait for the center column of the RC. Office to R/S due to part availability. ; ordrng 1 WPW10326469 (Center rail) and 1 WPW10329866 (Frame) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve) and 1 W11415785 (Water tube)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Round Rock, TX 78681
David S
Job Details: 10/19/2021
Arrived on site to install previous diagnose parts. I gained access to the recirculating pump and the water level sensor. I replaced both with new. I put the unit into normal operation and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78702
Luis
Job Details: 10/19/2021
Arrived on site for no cool. Power cycled unit found control shutting itself off and on diagnosed a defective main control. Replaced main control powered unit on compressor powered on and stayed running per owners request unplugged unit due to house having electrical problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Robert
Job Details: 10/19/2021
Arrived on call to replace previous diagnosed part. After installation test operation and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/19/2021
"Arrived on site for NOT COOLING/FREEZING. HAS POWER AND FAN STILL RUNNING, MORE LOUDER THAN USUAL THOUGH. Found RC and FC at room temps. Tested outlet and it was getting 120. All fans running. Removed back cover and compressor was extremely hot to the touch. Ordering sealed system WPW10507886 and evaporator W10836706. Please schedule for first call of the day. The fridge is outside in the garage. Customer will make room for the repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W11506635 (Service tap Coupler) and 1 W11506635 (Coupler) and 1 WPW10143759 (UV drier) and 1 000000 (2.5 hour job / outside in garage)"
We serviced a
KITCHENAID OVEN
Model KEMS378SSS05
Near Austin, TX 78759
Scott
Job Details: 10/19/2021
Arrived on site for microwave not working . Ran diagnostics got lost communication error . Did a power reset at breaker . Ran preheat on oven and heated cup of water to whirlpool spec.Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Niederwald, TX 78640
Kevin
Job Details: 10/19/2021
"Arrived on site and inspected washer and found stagnant water in washer. Set washer into diagnostic cycle and found drain pump will not engage. Inspected drain pump and found blue wire is broken, took 1 picture. Replaced connector and pump is now operating properly and washer will complete a diagnostic cycle tests 52 and 51. No water leaks detected at time of service, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose dishwasher with a broken part, upon arrival I gained access to the unit and the customer informed me that the upper rack stop had broken. I am ordering the upper rack stop and scheduling return service .; ordrng 1 W11545307 (Stop)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jarrell, TX 76537
Tommy
Job Details: 10/19/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit switch and tested unit is now operating as designed. Job Completed
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Austin, TX 78734
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit making loud noises, found repair kit was needed, I replaced repair kit, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Leander, TX 78641
David S
Job Details: 10/19/2021
Arrived on site for washing machine walking during spin cycle. I inspected the unit and work area. I gained access to the filter and found it clogged with debris. I cleared the filter and ran the unit through a diagnostics cycle.I found it working as designed. I spoke to the customer about cleaning the filter out twice a year. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS3
Near Austin, TX 78703
Jacob
Job Details: 10/19/2021
"Arrived onsite for door not staying open at certain angles. Tried to take the unit but noticed that when the unit was installed, the original installation for the tabs on the screws were glued/apoxied on underneath the counter.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 10/19/2021
Arrived on site for noise complaint while opening fresh food door. Tested door operation adjusted door hinge and hinges tested door operation noise no longer present
We serviced a
WHIRLPOOL DRYER
Model WED9620HC0
Near Buda, TX 78610
Robert
Job Details: 10/19/2021
Arrived on call to replace previous diagnosed part. After installation test operation dryer working properly.
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near Round Rock, TX 78665
Tommy
Job Details: 10/19/2021
Arrived onsite for washer not operating correctly. Upon arrival found unit cold valve was cracked and damaged.replaced and proceeded to test. Unit is now operating as designed. Found error code F0 E2 spoke with customer on customer on over sudzing and water softener use with soap use. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Buda, TX 78610
Kevin
Job Details: 10/19/2021
"Arrived on site to test unit for loud noise. Found belt was broken. Will need belt to complete, office to reschedule. KB only.; ordrng 1 341241 (Belt)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78717
David S
Job Details: 10/19/2021
Arrived on site for sealed system check. I called techline and spoke to Liam sr# 7731960016. I advised Liam of my previous findings. I sent Liam pictures of the suction line that is crimped.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a washer that is not filling with water. Found faulty inlet valve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Taylor, TX 76574
Tommy
Job Details: 10/19/2021
Arrived onsite for f1 E1 error code. Found unit ACU failure. Replaced ACU and proceeded to test. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWLU0
Near Austin, TX 78746
Leonardo
Job Details: 10/19/2021
Arrived on site and tested unit for water not draining. Put unit on drain cycle and it drained properly. Tested unit additional times and unit works good with not leaks.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Marcos, TX 78666
Andrew
Job Details: 10/19/2021
"Arrived on site to test unit for no heat, tested unit found loose connection on thermal fuse, secured connection, tested unit,unit working properly, job complete"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Maxwell, TX 78656
Kevin
Job Details: 10/19/2021
"Arrived on site to test unit for not making ice. Found ice build up coming from fill tube not installed properly on Icemaker. Removed all ice and ensured new fill tube sitting correct. Installed new Icemaker and tested unit, unit tested good. No leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/19/2021
"Arrived on site for TWO OF LARGE STOVE BURNERS VERY HOT ON LOW SETTING. ONE OF STOVE CANT REMOVE, SEEMS LIKE IT MELTED WITH ELECTRIC CABLE UNDERNEATH. Found front left large element had melted into the receptacle. Found back left large element was in two pieces and the infinite switch to this broken element was faulty. two large elements, receptacle and infinite switchRemoved receptacle and installed new receptacle. Removed both large elements and installed new elements. Removed infinite switch and installed new switch. Tested all four elements. Range is heating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect oven panel and knobs getting hot. Upon further inspection, I tested the unit and it is operating as designed. Customer advised that the back control panel is getting hot and the control knobs on the front panel are getting hot. I advised the customer that the panel will get warm/hot due to the oven vent being just below the control panel. I also advised the customer that Whirlpool has provided a service pointer for the knobs getting hot and recommend installing a piece of insulation on the inside of the outer oven door panel. Per service pointer W10917778, I installed the insulation on the inside of the oven outer door glass. Retested unit and found no gas leaks detected during service. Job completed."