Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site for dishwasher having a burning smell. Inspected unit and found food particles by heating element that had burnt (see SD-QuickPic). Found spray arms clogged with soap buildup. Removed food away from element and cleared spray arms. Performed diagnostics mode, found error code F6-E4 float switch activated and error F6-E1 low water level. Tested amperage to element at 6.5 amps. Gained access to sump assembly and inspected wire harness. Monitor test cycle and all water connection. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Rod Carew Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for microwave not power on. Customer stated that he went to rep,ace venthood bulb and unit made a popping sound and power went off. Inspected unit and found minor dent on outer panel. Gained access to light socket to inspect wire connection. Gained access to noise filter and found fuse blown. Replaced fuse and tested power. Tested operation and found venthood light not working. Tested voltage to light and found control not sending voltage. Tested at control and found no voltage. Will need to replace light socket and control. Schedule return on Tuesday the 4th. ; ordrng 1 W10210871 (housng-lmp) and 1 W10892389 (CONTROL)"

Near Los Alamos Pass, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG320M0BB0 Arrived on site and no answer at door or phone. Contacted office (EB). Tagged door at 1:22. ; ordrng 1 SEENOTE (NO SHOW)

Near Mantalcino Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for unit having defrost issues. Performed diagnostics mode and found on test 5 showed defrost sensor shorted. Ran test 13 defrost and tested amperage and found within range. Called tech support and spoke Andrew (SR#7722861939). Tested resistance for sensor and found out of range. Spoke with Maintenance personnel are defrosting unit. Left towel in the bottom of FC to collect any run off water. Unit is vacant. On return will need to jump sensor and test ohms at control, should be less than 1 ohm. Schedule return for Wednesday the 5th.; ordrng 1 SEENOTE (PLEASE SEND JS ON RETURN ) and 1 WPW10384183 (DEFROST SENSOR.)"

Near Westinghouse Rd, Georgetown, TX 78626
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIS18PNZB2 arrived on site or noisy operation and no ice. Found that the noise was coming from the external drain pump. The external drain pump was stuck in the on position which causes the ice machine to be turned off thus no ice. Replaced and tested and all water connections are dryAbledsoe@me.com

Near The Cape, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site for no fill condition. Found that the unit had 2open solenoids. Replaced housing assembly. Unit now operates properly. All water connections were dry.

Near TX-29, Kingsland, TX 78639
Thomas L.

Thomas L.

RANGE GE PHS930SL1SS Arrived on site for unit eight times properly. Customer is using product properly but control is losing 45 minutes per week. Will order a new control.; ordrng 1 WB27X29191 (CONTROL PANEL)

Near S Chaparral, Burnet, TX 78611
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for broiler drawer not closing properly. Found cavity liner damaged at left front leg. Liner is not a replaceableAlso right outer panel is bowed.Contacted manufacturer and received SR# 7723557543800-253-1301 Whirlpool customers relations departmentCparker@kliqholdings.com

Near Co Rd 330, Bertram, TX 78605
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for refrigerator freezing items in RC. Measured temperature in RC and found temperatures in freezing range. Performed diagnostics mode and found thermistor not in range. Will need to replace thermistor. Schedule return Wednesday the 5th, due to customer availability. Will return with control on hand.; ordrng 1 W10838965 (THERMISTOR)"

Near Westinghouse Rd, Georgetown, TX 78626
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"

Near River Mountain Rd, Wimberley, TX 78676
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"

Near River Mountain Rd, Wimberley, TX 78676
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"

Near River Mountain Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete

Near Water Park Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete

Near Water Park Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete

Near Water Park Rd, Wimberley, TX 78676
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker was not working and one of the ice bin auger fins had broken but the dispenser still worked. I removed the ice maker and removed the ice stuck inside and reinstalled it. Using my jumper wire, I tested the ice maker motor jumping T and H and the motor did not start. I tested voltage to the ice maker and it was good I removed and replaced the ice maker and tested it and the unit operated as designed. The ice maker began to harvest and at the end of harvesting, water dispensed into the reservoir. The customer advised that they did not want to purchase an ice bin at this time since it still works. No water leaks observed during service, job completed."

Near Abbotsbury Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER AMANA ADB1500ADS4 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 and F7E1 appeared. I cleared the codes and continued with testing. The unit dispensed water into the tub but the motor did not come on and I could hear the diverter working. I remove and replaced the sump/motor assembly ad tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Braesgate Dr, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for leaking fridge . Found some ice at bottom of freezer and also water trails running down the back of unit at fill tube . Replaced tube , ice maker and valve . Ran couple of valve test with a cup and ran a harvest. With icemaker . No water leaks detected at time of service . Job complete ."

Near S Lamar Blvd, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9400SU01 "Dispenser is full of water after wash cycle . Dispenser draw is functioning properly . Most likely will need , plate ,flow meter , dispenser motor switch

Near Lee Barton Dr, Austin, TX 78704
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE750H0HZ1 "Arrived on site for oven controls not responding to commands . Found unit had gone into a showroom mode . Called tech line , got unit out of demo. No error codes . All functions are working . Job complete."

Near Airole Way, Austin, TX 78704
Clif L.

Clif L.

WASHER WHIRLPOOL WFW87HEDW1 Arrived on site to diagnose a washing machine that will not drain. Tested unit found drain pump motor completely open indicating filter motor. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.pump

Near Brimfield Dr, Austin, TX 78726
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose a refrigerator that is leaking water. Tested unit and found water line that runs from freezer lower hinge to dispenser cracked at the dispenser mounting. Replaced waterline and tested unit. Found all is functioning properly at this time. No leaks were found after repairs were performed.

Near Yorktown Cove, Austin, TX 78726
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site to diagnose an ice machine that is over producing ice. Tested unit and found bin thermistor resistance to low causing unit not to register that ice was touching thermistor. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Old Lampasas Trail, Austin, TX 78750
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for water leaking from housing. Removed cover and housing assembly replaced cover and housing ran diagnostics no leaks found.

Near The High Rd, Austin, TX 78746
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics no power to valve,installed new pump assembly ran diagnostics weak water flow to reservoir,installed updated water valve. Ran diagnostics unit passed all diagnostics unit working as designed."

Near Shimmering Cove, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KURR104ESB00 "Arrived on site for high pitch noise and unit not powering on. High pitch noise from main control,installed new main control unit powered on then powered off. Good voltage entering main control 120vac called tech support checked output voltage good 12vdc removed display found light stripped covered in rust,found broken pin from wire harness inside of cabinet,red power lead not able to enter harness due to pin missing due to corrosion. Per tech support unit out of unrepairable and out of manufacture warranty. Claim #7723555722"

Near SANTALUZ Path, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS965CIAM01 Arrived on site for no ice or water. Tested water dispenser to water from dispenser can hear valve energizing. Removed water filter tested water dispenser water now passing through dispenser. Installed new filter customer provided good water flow.

Near Yellow Bell Bend, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL MGR6600FZ0 Arrived on site to test unit for broken hinge. Found hinge broken but door was taken complete apart by customers son in law. Advised customer they will have to get the door back together so we can fix it. All screws and glass was taken apart. Job complete

Near Chickasaw Ct, Austin, TX 78749
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace switch harness. Opened bag with part and one of switches was missing. Customer said they have been waiting to long to get unit fix they are going to go buy a new one job complete

Near Whispering Trail, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOST100ESS02 Arrived on site to test unit for door not closing correctly. Found hinge not on the hinge receiver correctly. Removed door secured hinge correctly test unit and unit test good job complete

Near Mesa Verde Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for burner not working. Test unit and found element not working. Replaced 2 elements test unit and unit test good job complete

Near Canyon Wren Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for door not closing correctly. Test unit and found broken right hinge. Removed door and replaced hinge. Test unit and unit working correctly door closing correctly inside light turning off

Near Estancia Pkwy, Austin, TX 78748
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"

Near Hall Isle, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"

Near Hall Isle, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"

Near Hall Isle, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and found all operating but found incorrect orifice placement. In attempting to correct found broken orifice and ordering parts to repair and correct orifices. ; ordrng 1 W10514428 (holder-orf) and 1 WPW10170508 (spud-orfce) and 1 WPW10347414 (spud-orfce)

Near Roxanne's Run, Pflugerville, TX 78660
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found no function from vent hood. Tested voltage and found power supply wired incorrectly. Corrected wiring and tested. Unit working properly. Job complete

Near Cerro Picacho Trail, Liberty Hill, TX 78642
James C.

James C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found element has failed and the hi limit cut off has failed as well. Installed new cut off and element and tested operation. Found unit heating properly. Customer stated that the unit would sometimes not start. Found short in power cord at terminal and corrected issue and instructed customer that the power cord should be replaced. Unit working properly. Job complete

Near Hillcrest Ln, Liberty Hill, TX 78642
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and repaired oven by installing bulb rated for use in oven. All else checks good. Used customers bulb. No other parts. Unit operating as designed.

Near Broken Feather Trail, Pflugerville, TX 78660
James C.

James C.

DRYER WHIRLPOOL WED8540FW2 Arrived on site and tested operation. Found blower making a whining noise when unit running. Gaines access to blower housing and found foam seal on blower cover loose and rubbing on blower wheel. Secured seal in proper location and tested operation. Unit working properly. Job complete

Near Mulberry Way, Anderson Mill West, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB835DW3 Arrived on site and replaced valve and tested. All checks good. Found unit drain hose drain in unconventional drain. Advised customer and acquired a liability signature due to risk involved. All else checks good. Unit is operating as designed.

Near Roxanne's Run, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and found unit motor dead. Replaced sump and motor. All checks good, unit operating as designed."

Near Manzano Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete

Near Sidewinder, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and found unit fill arm disengaged in the off position. Advised customer on operation. Corrected problem. all checks good,"

Near Rhythmic Drive, Pflugerville, TX 78660
Jerry C.

Jerry C.

DRYER MAYTAG MEDX700XL0 "MEDX700XL0 Arrived to inspect heating issue. I found the vent disconnected and the ground incorrectly connected. I corrected both issues and tested the unit. I found no issues and it heated and cycled as designed. Operational test good, lint had been recently removed from cabinet.

Near Railroad Ave, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MSD2641KEU Arrived on site and repaired unit by installing housing. All checks good. Unit is now operating as designed.

Near Penny Royal Dr, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "WRS315SDHZ02 Arrived to inspect door closing issue. I found the doors were not correctly set and the chassis was not leveled. The mullion required adjustment to flatten enough to allow complete gasket seal and the lower left corner of the fc opening required adjustment. I corrected the cabinet issues and sealed gapping within the chassis. Operational test good, no leak observed during service."

Near Mercer Road, Georgetown, TX 78628
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found reports of unit shutting off and coming back on by itself during baking both ovens. Ordering control to repair. ; ordrng 1 W11035600 (cntrl-elec)

Near Cattleman Glen, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for noise complaint found coils touching ground, leveled unit and tested good. No leaks on site"

Near Cavalier Ln, Austin, TX 78757
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and found condensation on fresh food air vent and ice build up on bottom of freezer door at hinge side. Found large gapping around cabinet and liner. Using approved silicone I sealed they cabinet and liner as well as the mullion strip between the freezer and fresh food door. Cabinet now sealed and condensation should not come back. Job complete

Near Plano Ln, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived to inspect unit FC Not cooling. Customer advised FF reaches 51 degrees but is set for 34. I disassembled and conformed issue. I removed the deli drawer and observed the FF evaporator had a block of ice covering the FF vents. Customer signed waiver for defrosting refrigerator. I ordered FF evaporator motor, support fan and evaporator cover. Customer rescheduled for Tuesday December 4; ordrng 1 W10633627 (EVAPORATOR MOTOR FF) and 1 WPW10389152 (SUPPORT FAN) and 1 WPW10501260 (EVAPORATOR COVER)"

Near Airville Rd, Temple, TX 76501
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site and found sealed system in a vacuum and no refrigerant in system to recover. Installed new compressor, discharge tube, process stub, and dye drier. Vacuumed system to clear and test for leaks. Found system holding vacuum and charged with 5oz. 134a. Tested for cooling. Found unit cooling down and instructed customer that it could take 24 hours for unit to reach temp. Job complete."

Near Ridge View Dr, Leander, TX 78641
Chase S.

Chase S.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site to check dryer for since were drying issues. Ran diagnostics and found no saved error codes. Tested dryer on sensor dry and time try functions and all temperatures and voltages check good. Advise customer that if only one or two garments are being dried it is best to use timed dry. If clothing does not touch the moisture sensors in the front the time remaining will immediately begin to drop. All checks good at this time, job complete"

Near Spirea Cove, Austin, TX 78749
Al R.

Al R.

DISHWASHER GE GSD3230F00WW Arrived to inspect unit arms not spraying. Confirmed the issue and ordered spray arm and will return with motor and pump and valve.CNOTE Office to get authorization for additional parts.No leaks observed at the time of service.NEED MORE WORK; ordrng 1 CNOTE (NEED AUTHORIZATION ) and 1 WD22X155 (SPRAY ARMS )

Near Carriage Rd, Temple, TX 76502
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived to inspect low water level. I found F8E1 stored in memory. I tested the unit in manual mode and it filled with good water flow in both hot and cold valves. I tested within automatic test mode and it operated as designed with the correct level. I’m suspicious that the code occurred during installation and the water may not have been turned in initially. I discussed detergent usage and amount with the customer and found they have very small loads. I advised less detergent and left a mark on the detergent cup for them. Operational test good, no leaks observed during service."

Near Cobalt Cove, Georgetown, TX 78633
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176

Near Dry Comal Dr, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEXW1 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the cam, lever, and dispenser motor on the dispenser. I installed the new upper wire harness. I tested the machine in diagnostics and found the unit working as designed but the vent hose is loosening up and not staying tight so this will cause the same problem to happen again if it’s not replaced. ordrng 1 WPW10568614 (HOSE)"

Near Bahama Rd, Austin, TX 78733
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL W5CE3625AB00 Arrived on site to replace chipped cooked up. Replaced and all test correct.

Near Burnet, TX 78611
Diego G.

Diego G.

COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"

Near Dry Comal Dr, New Braunfels, TX 78132
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they turned the unit on Bake at 375 degrees and it burned the food. When I looked at the display, I noticed that the unit was set to Celsius and not Fahrenheit. I advised the customer of this and advised that when they set the unit to 375 it was actually 700 degrees Fahrenheit. I corrected the issue and changed it to Fahrenheit. I tested the unit and it was heating properly. Job completed"

Near Austin, TX 78717
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF520PADM7 WDF520PADM Arrived on site. Checked dishwasher for lights flashing on control panel and not starting. Ran diagnostic test cycle and had no stored error codes. Dishwasher ran all the way through diagnostics and during drain the console lights went blank. Pressed cancel/drain and the it would light up but immediately shut back off. Ohmed the the drain pump and it read 36 ohms which is in normal range. Ran test cycle again and it made it through drain and heater activation. Found start/cancel button on control is faulty causing unit to power down intermittently. Replaced control and ran test cycle. All functions of dishwasher check good after repair. No water leaks present. Job complete

Near Siringo Pass, Austin, TX 78749
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE540H0AS0 Arrived onsite for customer complaint of freestanding range oven not heating. Removed oven bottom and found element had shorted out. Removed and replaced element. Reassembled and tested. Oven now heats as intended. No other issues found.

Near Willow Springs Rd, Killeen, TX 76549
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS1 "WMH73521CS1 Arrived to inspect door errors. I found the door switches will require replacement, but the model attached to the service call was incorrect. I corrected the model discrepancy and found one of the switches incorrect and it will require ordering. I quoted the customer and they paid in full. ordrng 1 W10211974 (switch)"

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Chase S.

Chase S.

WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC Arrived n site to check washer for not dispensing soap. Ran test cycle and food no stored errors. Water valve, dispenser motor and dispenser sensor are functioning properly. Motor for load and go on dispenser is not allowing soap to be dispensed from load and go container. Replaced dispenser assembly and tested washer. All fun cons including soap dispenser check good. No water leaks present after repairs. Job complete"

Near Tinnin Ford Rd, Austin, TX 78741
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the door to the unit was difficult to close and sometimes would not close. Eventually, the customer slammed the door and walked away and when he returned, the unit was completely dead with no power. I unplugged the unit and removed the control panel and the fuse. Using my multimeter, I tested ohms to the fuse ad found it open. I tested ohms to the bottom switch and found it open as well. I advised the customer of my findings and removed and replaced the fuse, all three switches and both interlocks. I tested the unit with a cup of water and it heated. Job completed."

Near Reunion Lane, Georgetown, TX 78626
Robert J.

Robert J.

OVEN KITCHENAID KEBS208SSS04 Arrived on job to replace fuse. After replacement of fuse test oven operation normal.

Near Black Stone Cove, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job to replace panel. After replacement of panel test operation. Microwave working as normal.

Near Rialto Blvd, Austin, TX 78735
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for the unit under light will not turn off. Tested the unit and found the unit will go through the on and off selections but under light will not turn off. Found the control relay is defective. Will need to order the control.; ordrng 1 W11221051 (CONTROL)

Near Westinghouse Rd, Georgetown, TX 78626
Robert J.

Robert J.

OVEN JENN-AIR JJW3830DS00 Arrived on job for complaints of control not working. Confirmed Control not responding to commands. Replaced panel and test.

Near Preserve Vista Terrace, Austin, TX 78738
Robert J.

Robert J.

COOKTOP JENN-AIR JGD3536GS00 Arrived on job for complaints of gas smell. Found leak at elbow pipe before shut off valve. Instructed customer to turn off gas to home and call plumber.

Near Resaca Blvd, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not staying on. Found the dryer not coming on and cutoff open. Replaced cutoff and test operation normal.

Near Camwood Trail, The Hills, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW94HEXW1 Arrived on job to replace hose. After replacement of hose test operation. No leaks detected

Near Black Wolf Run, Austin, TX 78738
Robert J.

Robert J.

OVEN KITCHENAID KOST100ESS02 Arrived on job for complaints of temperature too low. Adjust temperature and recheck temperature

Near VLG O THE HLS, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Arrived on site for leaking unit after another company. Found water coming from rear of unit. Further investigation found incorrect water valve forcefully installed .causing hose to break. Tech know unit was leaking and left a paper towel under valves to soak. Pics taken. Unit will need correct valves and water line to fix unit.. Turned off water supply office to reschedule ; ordrng 1 W10238100 (inlet valve) and 1 W10277956 (tube-water) and 1 WPW10258562 (valve-inlt)

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on job to install fan motor Whirlpool sent to customer. After replacement of fan no change in air flow. Air flow is normal for this fan not able to make adjustments to increase flow.

Near Via Del Corso Drive, Bee Cave, TX 78738
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL MVWX500XW2 Arrived on job for complaints of no spin. Found cap good but motor not working.; ordrng 1 W10832724 (drive motor)

Near Rolling Fork Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer making noise . Will need ,motor ,blower wheel, bearing ring . Did remove a bunch of loose change . Also customer will need to clean exterior venting . Cleaned change and lint from unit . Please call to set return visit .; ordrng 1 279441 (bearing ring) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"

Near Maha Loop Rd, Austin, TX 78719
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for not cooling . Found ice building up around fresh food evap . Replaced control board according to service pointer . Also left hand freezer door not sealing properly looks like hinges are slightly bent . Customer will need to defrost unit for 24 - 48 hours . Did explain about towels and water . Ordering both lower and upper hinges ,cover , grommet , brushing . Autho. Nonwater leaks detected at time of service . ; ordrng 1 AUTHO and 1 W10705239 (grommet) and 1 W10879600 (COVER HINGE ) and 1 W11032616 (HINGE TOP LF) and 1 W11122872 (HINGE BOTTOM GREY ) and 1 W11159608 (BRUSHING )"

Near Crownover St, Austin, TX 78725
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KMHS120ESS4 Arrived on site to diagnose a microwave that is not operating. Found surface light not turning on due to failed control in microwave. Control board will need to be replaced to complete repairs. Board sent today was incorrect and had the wrong terminals for wire connections. Re-ordering correct control and set return date for 12/3/18.Svc/Lbr ; ordrng 1 W10881539 (cntrl-elec)

Near Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER ADMIRAL AED4475TQ1 "Arrived on site for dryer starting on its own and no longer heating. Tested unit, gained access to element and fuses. Found major lint buildup in unit and in vent. Tested all fuses and element, no issues found. Tested voltage out of timer on red and black, not within range. Found failed timer. (DR600&DR200) Timer replacement and complete lint removal from dryer . Recommend to schedule vent cleaning as soon as possible. ; ordrng 1 WP8299781 (TIMER)"

Near Pheasant Ridge Dr, Round Rock, TX 78665
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFC150M0EB1 "WFC150M0EB1 Arrived to inspect oven temp issue. I found the actual problem was with the RR element dislodged within the mount and that it would not cycle and only heat at full on. I was able to temporarily re-form the element and it’s mounting bracket, but it will require replacement. The infinite switch will require replacement. ; ordrng 2 W11161939 (ELEMENT)s and 1 WP3148953 (switch-inf)"

Near Sawbuck Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIS18NNTW1 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found circulating pump not flowing water on evaporator. Ordering circulating pump to complete repair. R/S for 12/03. All water connections were dry at time of service.; ordrng 1 2313702 (water pump)

Near S Ridge Cir, Georgetown, TX 78628
Lou S.

Lou S.

WASHER ROPER RTW4516FW2 "arrived on site to inspect washer not advancing. Upon further inspection, the customer advised that when she puts fabric softener in the unit, she is pushing the start button and adding softener then pushing the start button again and the unit shuts off. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes in the end. I did find that the start button was sticking. I removed the console and found that the control panel needed to be adjusted to get the start button snapped into place correctly. Tested the unit again and it operated as designed and the button no longer stuck. The customer advised that she found in her owners manual a softener dispenser adaptor that she could purchase for the unit.

Near River Bend, Georgetown, TX 78628
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on job for complaints of control display not working and not starting. Found Control display incorrectly display customer has had to reset 3 times. Switches not always working will need new switches and control. Office to schedule parts not showing availability. ; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10824822 (CONTROL )

Near Northpark Ridge, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrive on site to replace the control and the harness 22 units not working properly. Defrosted the entire freezer and found the heater has no continuity. Replaced all parts and will need to order the heaters for the next visit.; ordrng 1 W10825088 (heater)

Near Wooded Crest Dr, Woodway, TX 76712
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 Changed to job 206385

Near Maha Loop Rd, Austin, TX 78719
Steve C.

Steve C.

OVEN MAYTAG MER6770AAB Arrive on site For the broil is not working on the unit. Tested the unit and found the broil element has shorted out and will need to be replaced. Ordering the broil element for the upper oven.; ordrng 1 W10201551 (elmnt-brol)

Near Arlington Dr, Waco, TX 76712
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site with LM to replace compressor, evaporator, heat exchanger, support, and control for refrigerator. Replaced all parts and components and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Lago Viento, Austin, TX 78734
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site and installed main control. Now unit is operating as designed. All checks good. No leaks at time of service.

Near Penny Ln, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for the units is extremely noisy and one of the shelf will not fit. Found the right door the shelf will not stay in place due to being a warped. Also found the noises coming from the evaporator fan motor and the damper control. Also the tab to the thermistor cover in the freezer is broken and will not stay in place. The unit will need a new shelf, evaporator motor, fan blade, thermistor cover, and damper control. ; ordrng 1 W10728185 (trivet SHELF) and 1 W10865431 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover THERMISTOR ) and 1 WPW10479155 (control DAMPER)"

Near Westlawn Dr, Waco, TX 76710
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived onsite for customer complaint of stainless steel trim coming off oven door. Found trim coming off outer door glass assembly. Unit will need new outer glass assembly to complete repair. OF to R/S due to part availability. No other issues found.; ordrng 1 W11249559 (OUTER GLASS STAINLESS )

Near Brenham, TX 77833
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site and replaced controls. Now unit is operating as designed.

Near Henneman Drive, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL GEW9250PW0 Arrived on site for dryer making intermittent beeping sound and not on selected cycle. Performed temperature test on time dry with vent on and found temperature reaching above 200°. Ran with vent off and tested temperature at 180°. Recommend to have dryer vent cleaned. Ran temperature test on low heat and temperatures did not reach over 135°. Cycling thermostat tested good. Tested sensor drying. Beeping sound may be due to unit over heating. Was not to recreate beeping failure. Recommend to use on low heat sitting until dryer vent has been professionally cleaned. All else tested good.

Near Plantation Dr, Round Rock, TX 78681
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED5521SQ0 WED5521SQ0 Arrived to inspect no heat. I found the element open and I removed and replaced it. I tested the unit and it heated and cycled as designed. I removed excessive vent tube. Lint removed from chassis. Operational test good.

Near Morning Mist Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not heating. Checked power terminal block and found one of the power plug holding nuts has became stripped and not giving good connection. Was able to remove and replace stripped nut. Checked incoming voltage. Unit now getting 240v. Tested dryer. Dryer heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Admiral Nimitz Ct, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 "WRF989SDAM01 Arrived to instal sealed system components. I found the unit was equipped with a silver evaporator and per mfg W10666205C, will require replacement with the black evaporator and other sealed system components. I discussed with CS and was authorized for 11/29/18, but the customer has a time constraint and the office will need to contact the customer for scheduling if 8am-1pm window cannot be met. Please allow three hours for service. No leaks observed during service.; ordrng 1 CNOTES (3 HOURS SEALED SYSTEM SERVICE) and 1 W10917531 (evaporator)"

Near Randig Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that she attempted to turn the unit on and nothing happened. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes at the end. I instructed the customer on use and care of the unit and recommended types of detergents and rinse aid to use. No water leaks observed during service, job completed."

Near Brenham, TX 77833
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to install screws for magnetron. Installed screws could not test unit due to unit sitting in the garage. Unit not connected to any power job complete

Near Everglade Drive, , TX 78610
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG515S0ES1 WFG515S0ES1 Arrived to inspect handle issue. I found the handle and mounting hardware intact and serviceable. The top vent cap that the handle bolts to was damaged and will require ordering and replacement. No gas leaks detected during service. ; ordrng 1 WPW10310922 (trim-vent)

Near Chayton Cir, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for tenant complaint of OTR microwave DOA. Removed grille and checked fuse. Found fuse blown. Removed and replaced fuse. Tested unit. Unit now comes on as intended. No other issues found.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER WHIRLPOOL DRYER01 Arrived onsite. Customer advised that husband was able to reverse door and services no longer needed.

Near Star Thistle Trail, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to inspect ice issue. I found the ice maker has partially failed and was overfilling. Ice production has been inconsistent and I found the fc door not fully sealing the fc chamber due to mismolding and the fc door will require replacement. I found signs of frost and ice within the ice chute and up into the ice grinder assembly, denoting air leaking from the door assembly, as the door to ice bin gasket was sealing very well. Further inspection revealed the door deformed and not fully depressing the door switch. Office to order fc and lh rc doors. I advised the customer it will take 6-10 weeks to receive the doors. The ice maker will require replacement at the time of door replacement. No leaks observed during service. ; ordrng 1 13107111SQ (dor-fip ss) and 1 13107324SQ (dor-fip ss) and 1 W10830274 (gasket-fip) and 1 WPW10714545 (gasket-fip)"

Near Lone Star Blvd, Hutto, TX 78634
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice dispenser motor not working. Removed and replaced the dispenser motor. Reassembled. Tested unit. Ice now dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Big Bend Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven igniting more then once. Test unit and found ignitor not making contact with bake burner so ignitor tries 3 times before stopping. Replaced ignitor test unit and unit test good oven igniting on first try job complete no leaks present.

Near Christoff Loop, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for cooling issue in fresh food. Found fresh food evaporator incased in ice. Called tech support,per tech support need to replace main control and harness assembly. Ordering main control will return with harness and ordering Evap cover Incase needed. File #7723541396 return apt set for 12/4; ordrng 1 W10843055 (MAIN CONTROL) and 1 WPW10501260 (EVAP COVER)"

Near Running Rope, Austin, TX 78731
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for door rubbing when opening or closing. Test unit and found door not sitting on hinge correctly. Removed door and secured door on hinge correctly door not rubbing job complete

Near Harper Park Drive, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN MAYTAG MMW9730FZ03 Arrived on site to test unit for unit not heating. Test unit and found bad inverter and bad magnetron. Replaced both parts test unit and unit heating correctly. Job complete

Near Travis Country Cir, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEMS309BSS00 Arrived on site to test unit for unit stopping at 395 when oven set at 400. Test unit and found bad board. Customer said that she found a bulletin online that if KitchenAid will pay for the part. I advised the she will have to call KitchenAid her self and talk to them.

Near Shannon Oaks Trail, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to test unit for not starting. Turned unit on normal cycle and unit working correctly. No error codes can’t duplicate the problem at this time.

Near Key West Cove, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site and found customer is experiencing intermittent issue where dryer stops in the middle of a cycle, or will not begin. Will need to bring back motor, control, moisture sensors, harness, and fan blade and shroud to correct issue.; ordrng 1 W11105178 (motor-drve) and 1 W11158453 (CONTROL) and 1 W11161899 (MOISTURE HARNESS) and 2 W11165163 (ELECTRODE)s and 1 W11246350 (HOUSING) and 1 WP697772 (wheel)"

Near Buda, TX 78610
Robert J.

Robert J.

VENTHOOD UNKNOWN UXT5236BDS1 Arrived on job for complaints of light not working. Found bad socket. Replace light with socket. Test light after replacement.

Near Magnum, Canyon Lake, TX 78132
Clif L.

Clif L.

OVEN JENN-AIR JDS1750ES1 Arrived on site to diagnose an oven that will not do past 260°. Found unit set for Celsius and not Fahrenheit causing the control to lock out about 260 due to temperature safety issue. Reset unit to Fahrenheit and found all is now working properly.

Near Twin Valley Dr, Austin, TX 78731
Thomas L.

Thomas L.

COOKTOP GE JGP333SET2SS "Burner shafts and Knobs no longer fit properly. Unit will need all new knobs that fit burner shafts properly, arrived on site and replaced in knobs."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the unit is not working. Customer advise the unit will not wash properly. Tested the unit and unit is washing and spinning properly. Advise customer that this unit is a low water wash and instructed customer how to balance the unit with clothes. Unit works properly and all water connections were dry at the time of service.

Near Park Meadows Dr, Hewitt, TX 76643
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT316SFDB01 "Arrived on site for no cool. Tested operation found compressor comes on and shuts off, found failed start device, replaced start device and all operations are normal, unit is not hooked up to Water."

Near Pleasant Grove Rd, Elgin, TX 78621
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site to replace the freezer bracket rails and freezer gasket due to frost build up. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Gleneagles, Lorena, TX 76655
Diego G.

Diego G.

RANGE KITCHENAID KSEG950ESS0 Arrived on site. Check for display issues. Found display not reacting on certain buttons. Called tech-support and they are recommending to replace console assembly. Rescheduled for 12/4/18 cust requesting afternoon appt if possible. File#7723540102; ordrng 1 CNOTES (CNOTES ) and 1 W10915815 (CONSOLE )

Near I-10, Seguin, TX 78155
Diego G.

Diego G.

RANGE KITCHENAID KSEG950ESS0 Arrived on site. Check for display issues. Found display not reacting on certain buttons. Called tech-support and they are recommending to replace console assembly. Rescheduled for 12/4/18 cust requesting afternoon appt if possible. File#7723540102; ordrng 1 CNOTES (CNOTES ) and 1 W10915815 (CONSOLE )

Near I-10, Seguin, TX 78155
Diego G.

Diego G.

RANGE KITCHENAID KSEG950ESS0 Arrived on site. Check for display issues. Found display not reacting on certain buttons. Called tech-support and they are recommending to replace console assembly. Rescheduled for 12/4/18 cust requesting afternoon appt if possible. File#7723540102; ordrng 1 CNOTES (CNOTES ) and 1 W10915815 (CONSOLE )

Near I-10, Seguin, TX 78155
Steve C.

Steve C.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site to replace the door lock and pressure switch due to error code and door unable to unlock. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Harbor Dr, Waco, TX 76712
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMHA9019HN1 Arrive on site for the unit door is not working properly. Tested the unit and found the screen will black out but able to press selections. Found the screen on the door is defective. Replace the door and tested the unit. Unit works properly and job complete.

Near Paloma Dr, Woodway, TX 76712
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and it will not turn on. Tested the unit and found the unit is turning on and working properly. Found a loose connection on the junction box. Re tighten the connections and unit is working properly. All water connections were dry at the time of service.

Near Lazy Acres Dr, Woodway, TX 76712
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Check for console issues. Found Multiple issues. Found display LEDs not reacting. Also found manifold, tubes gaskets worn allowing low pressure to go through spray arms. Will need control, panel, manifold, tube and spinner. Office to reschedule; ordrng 1 8193983 (spinner 3rd level) and 1 W10077600 (manifold) and 1 W10077859 (tube) and 1 W10250015 (panel-cntl) and 1 W10285179 (cntrl-elec)"

Near Sandy Creek Rd, Red Rock, TX 78662
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Check for console issues. Found Multiple issues. Found display LEDs not reacting. Also found manifold, tubes gaskets worn allowing low pressure to go through spray arms. Will need control, panel, manifold, tube and spinner. Office to reschedule; ordrng 1 8193983 (spinner 3rd level) and 1 W10077600 (manifold) and 1 W10077859 (tube) and 1 W10250015 (panel-cntl) and 1 W10285179 (cntrl-elec)"

Near Sandy Creek Rd, Red Rock, TX 78662
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Check for console issues. Found Multiple issues. Found display LEDs not reacting. Also found manifold, tubes gaskets worn allowing low pressure to go through spray arms. Will need control, panel, manifold, tube and spinner. Office to reschedule; ordrng 1 8193983 (spinner 3rd level) and 1 W10077600 (manifold) and 1 W10077859 (tube) and 1 W10250015 (panel-cntl) and 1 W10285179 (cntrl-elec)"

Near Sandy Creek Rd, Red Rock, TX 78662
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived onsite for customer complaint of range burners having orange glow when burning. Advised customer that is normal. This is caused by impurities in the gas line, when customer uses a humidifier. All burners work as intended. No other issues found. No gas leaks detected at time of service."

Near Brenham, TX 77833
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site for unit leaking water. Found that the drain hose was kinked and cracked and leaking water during drain. Replaced drain hose and all operations are normal and dry. Customer will need to find two wood screws to secure unit to the wall as they were not present during repairs. Reported condition to tech line. Kevin SR 7723539276

Near Elgin, TX 78621
Thomas L.

Thomas L.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not cycling properly, unit needed to be recalibrated, recalibrated unit, and tested unit, unit operated properly. All water connections were dry."

Near Alicia Dr, Elgin, TX 78621
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for unit humming while vent fan on. Found wrapper vibrating . Tightened down the mounting screws , unit stopped vibrating . No other issues . Job complete ."

Near Berkman Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for failed side ui installed new side ui same issue not powering on replaced main control same issue called tech support per tech support side ui and dispenser ui need to be replaced together ordering new side ui and dispenser ui7723545202; ordrng 1 W11039890 (CONTROL SIDE) and 1 W11099702 (UI )

Near Fontana Dr, Austin, TX 78704
Paul R.

Paul R.

RANGE WHIRLPOOL WFG710H0AH1 Arrived onsite for the range not holding temp correctly and running hot. Ms stated the unit was running 25 degrees hotter than the set point. I tested the temp and did find it running 25 degrees hotter than it should be. I found a 25 degree positive offset in the control causing the issue. I changed the offset to 0 degrees and tested the unit. The unit was a little low so I added a 5 degree positive offset and tested the unit. The unit cycled between 327-373 degrees leaving the unit with a 350 degree average temp and the unit is working as designed. Call complete.

Near Malaga Dr, Austin, TX 78759
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KRFC302ESS00 Arrived on site to diagnose a refrigerator that has a dented door. Found right-hand RC door dented in the upper right corner. Replaced RC door and tested unit. Found all is functioning properly at this time.

Near Highland Hills Dr, Austin, TX 78731
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDBH950AWB "Arrived on site for not working complaints found unit not filling, R&R valve and tests unit. Tests failed found issue to be related with the cracked control panel handle. Unit will need new panel but part is discontinued.; ordrng 1 6-917726"

Near Katzman Dr, Austin, TX 78728
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site. Checked for icemaker issues. Found freezer liner warped not allowing icemaker to cycle. Will need freezer door to repair unit.Customer is going to call manufacture to get authorization for labor as well. Instructed customer it will take up to 6 to 8 weeks for door to arrive. Office to reschedule; ordrng 1 12977865BQ (dor-fip bl)

Near Magnolia St, Lockhart, TX 78644
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site. Checked for icemaker issues. Found freezer liner warped not allowing icemaker to cycle. Will need freezer door to repair unit.Customer is going to call manufacture to get authorization for labor as well. Instructed customer it will take up to 6 to 8 weeks for door to arrive. Office to reschedule; ordrng 1 12977865BQ (dor-fip bl)

Near Magnolia St, Lockhart, TX 78644
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site. Checked for icemaker issues. Found freezer liner warped not allowing icemaker to cycle. Will need freezer door to repair unit.Customer is going to call manufacture to get authorization for labor as well. Instructed customer it will take up to 6 to 8 weeks for door to arrive. Office to reschedule; ordrng 1 12977865BQ (dor-fip bl)

Near Magnolia St, Lockhart, TX 78644
Jerry C.

Jerry C.

MICROWAVE AMANA AMV2307PFS0 AMV2307PFS0 Arrived to inspect light not turning off. I found the light would not react to button presses and I removed and replaced the control. I tested the unit and normal operation resumed.

Near Soft Shore Lane, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "WRF757SDEM01 Arrived to inspect noise. I found the rc evaporator completely frozen over and to the extent it was too much risk of sealed system failure to attempt to remove the frost from the evaporator. The customer will need to defrost the unit for a minimum of 48 hours and I advised them on towel placement to catch any excess water. The ice maker housing was not correctly attached to the ceiling of the rc and the two rear hooks could be seen below the attachment points. I corrected and inspected the lower unit drain tube connection and found moderate rc drain connection gapping. I sealed the gapping and set the unit back in place. The cabinet legs were not set prior and the chassis had a severe twist causing excessive air leaks into the cabinet. I squared the chassis and found the left door hinge sagging, causing the mullion to not fully contact the closer. I corrected the hinge issue and then corrected an outward-at-the-top lean of the fc door

Near Abamillo Ct, Hutto, TX 78634
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on job for complaints of middle spray arm off. Found spray arm not attached. Reattach spray arm and test. No leaks detected

Near Oak Rock, New Braunfels, TX 78132
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 "Arrived on site for loud screeching noises which customer captured on his phone for us to hear. Tested operations and found broken blower Wheel, Will return with part to replace, customer is requesting a.m.; ordrng 1 WP697772 (wheel)"

Near N Eskew Ln, Cedar Creek, TX 78612
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site for faulty control. Removed faulty control installed updated control kit. Powered unit on tested water dispenser unit working as designed. Will deduct service call fee from total.

Near Tortuga Trail, Austin, TX 78731
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for poor washing . Ran diagnostic cycle and found lid lock engaging but not registering as locked . Ran call without part . Return 12/4 nonwater leaks detected at time of service . ; schdld next appmnt for 12/4 TUE !

Near Elton Ln, Austin, TX 78703
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for unit not filling . Found float switch wires cut in couple of places . Ordering wire harness . No water in unit unable to determine any water leaks . Please call to set return visit when eta on part is known . ; ordrng 1 W11100762 (WIRE HARNESS )

Near Whitewing Ave, Austin, TX 78753
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for failed filter head and pump. Removed pump and filter head. Installed new filter head and recirculating pump. Powered unit on ran diagnostics all test passed checked water tubes no leaks unit working as designed.

Near Marlton Dr, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for no ice. Ran diagnostics weak water flow entering reservoir removed filter better water flow unit passed all other diagnostics test. Diagnosed unit will need water filter.

Near Meredith St, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW2 "Arrived on site replaced gearcase , basket , clutch , agitator . Unit is still making noise . No water leaks detected . Talked to service Manager. ; saved tckt"

Near Harrisglenn Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER GE PDW9280J00SS Arrived on site customer said home warranty had already send someone else to work on unit. So job cancelled

Near W 13th St, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER GE GLD4560N10SS "Arrived on site to test unit for unit making loud grinding noise. Test unit and found glass stuck in motor. Removed glass test unit and unit test good no leaks present. Customer asked about replacing the bottom rack, I advised customer to call home warranty to see if the racks are covered job complete."

Near Eva St, Austin, TX 78704
James C.

James C.

COOKTOP JENN-AIR JGCP548WP02 Arrived on site and tested operation. Found rear center burner not lighting. Inspected orifice and found a 35 installed and the unit requires a 55. Installed the correct orifice and tested. Unit now working properly. Customer has not received the replacement panel. Scheduled return visit for 12/13 as customer will be out of town. ; schdld next appmnt for 12/13 THU !

Near Breeze Way, Leander, TX 78645
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site. Checked for no cool issues. Customer having issues with lights, dispenser and no cool happening all at the same time. Verified all connections all checked OK. Replaced deli control and main control.No leaks present. Job complete"

Near Laguna Vista Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site. Checked for no cool issues. Customer having issues with lights, dispenser and no cool happening all at the same time. Verified all connections all checked OK. Replaced deli control and main control.No leaks present. Job complete"

Near Laguna Vista Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site. Checked for no cool issues. Customer having issues with lights, dispenser and no cool happening all at the same time. Verified all connections all checked OK. Replaced deli control and main control.No leaks present. Job complete"

Near Laguna Vista Dr, Seguin, TX 78155
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5640XW0 "Arrived on site and found washer is in the making noise during agitation cycle, inspected lower components and found gearcase has failed, this is pushing cam down and grinding it. Attempted to disassembled washer and found that it is heavily corroded, took one picture, and will not disassemble. A new basket assembly, wash tub, gearcase, wash plate, cam kit, actuator, and belt would be needed. Attempting repairs Is not recommended due to the age and condition of the washer. Attempting repair is also not cost-effective. Currently washer is not leaking but informed customer that continuing to use it in this condition may result in further damage. Job complete"

Near Canon Yeomans Trail, Austin, TX 78748
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found heating element has failed, after replacing elements dryer is now working properly. Recommended to customer that vent to exterior be cleaned as there is no airflow when vent hose is attached. Job complete"

Near Brasher Dr, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site and found icemaker motor has failed, after replacing icemaker it cycled properly but Valve did not engage. Replaced water valve and cycled icemaker again and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Boatswain Way, Austin, TX 78748
Kevin B.

Kevin B.

RANGE KITCHENAID KSGG700ESS1 "Arrived on site and found front door panel glass has shattered, replaced front panel and rebuild door and it is now correct. No for the repair is required at this time, job complete."

Near Creekmere Ln, Austin, TX 78748
Kevin B.

Kevin B.

WASHER WHIRLPOOL WETLV27HW "Arrived on site and inspected washer and found water dripping from the hot water valve, after correcting league started a cycle and of water drip has stopped. Job complete"

Near S Congress Ave, Austin, TX 78745
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for “banging sound and not draining” complaint. Inspected unit and found unit performing as designed. Instructed customer to stop unit and check load. Only found F0E5 error code. All checks good. No leaks detected, at time of service."

Near Williams St, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator upper and lower ice maker not operating. Tested temperature in FC and RC and found within range. Performed diagnostics mode aand cycled ice maker. Found top ice maker not completing step 1 in diagnostics mode. Tested bottom ice maker and found error E3, cannot find home position. Removed failed ice maker and installed new. Called tech support and spoke with JK (SR#7723542542535). Found UI not reversing DC voltage to icemaker. Will need to replace UI. Schedule return for Monday the 3rd.; ordrng 1 W10893940 (CONTROL/UI)"

Near Walsh Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site for now power, found power block loose on one wires casing burn mark, R&R block and tested good."

Near Argentia Rd, Austin, TX 78757
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSO42QMB01 "Arrived on site for refrigerator light and UI not working. Performed diagnostics mode. Tested door switches at main control. Found control not reading door switches. Found unit will need control kit to complete repair. GE top mount freezer and a stand up freezer, both seem to have clogged defrost drain lines. Contacted office to inform of job add on for Tuesday. ; ordrng 1 SEENOTE&STICKYNOTE (ADD 2 Additional appliances for Tuesday’s return) and 1 W10818296 (CONTROL KIT)"

Near W Cimarron Hills Trail, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for unit leaking slowly from under unit. Found drain hose not connected to drain. Re attached drain hose and tests good. No water supply during service

Near N Mopac Expy, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for no drain, found drain pump missing blade, R&R drain pump and tests good no leaks on site"

Near Indian Mound Dr, Austin, TX 78758
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for unit not chiming. R&R control and tested good

Near Circuit Lane, Austin, TX 78728
Paul R.

Paul R.

WASHER WHIRLPOOL IAX4000RQ2 Arrived onsite for the washer with the hoses inside the unit leaking water. I found the hose between the fill valve and the vacuum with a hole in it. Need to replace the hose to complete service. Ordering C-NOTES & WP3357328 HOSE. RS for Mon 12/3.; ordrng 1 C-NOTES (AUTHO?) and 1 WP3357328 (HOSE)

Near Hymeadow Dr, Austin, TX 78729
Luis M.

Luis M.

REFRIGERATOR GE PDS22SFSBRSS Arrived on site for ice build up found unit constantly running removed evaporator cover ohmed heater good. Diagnosed faulty temp sensor on evaporator and wall sensor. Replaced both sensors left unit off to allow evaporator to defrost

Near Rainey St, Austin, TX 78701
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for unit getting error code F6-E8. Performed diagnostics mode and verified error code found lost communication with microwave manger. Flowed tech sheet for fault. Checked connection and replaced UI. Found error code more intermittent and microwave reading to close door with door in closed position. Removed microwave manger and installed new. Tested unit and same failure occurs. Found when opening microwave door light will not turn on. Will need to replace complete switch assembly. Checked fuse and tested good. Requesting 2nd man and possibly 2 hours for repair. ; ordrng 1 DOORSWITCHASSEMBLY (DOOR SWITCH ASSEMBLY ) and 1 SEENOTE (SEE NOTE AND STICKY NOTE ) and 1 WIREHARNESS (WIRE HARNESS )

Near Sequoia Trail W, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “freezer door not shutting” complaint. Inspected unit and found evaporator motor defective and drawer rails sticking. Ordering new evaporator motor and new slides, since ones that I arrived with are defective. Instructed customer to thaw unit, with drawer open 24 hours before repair tech arrives. Return for repairs on 12/04.; ordrng 2 W10858096 (slide)s and 1 W11036566 (motor-evap)"

Near Alta Vista Dr, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED25RFXFW00 Arrived on site for no cooling. Found compressor warm and not running. R&R start relay and over lead. And unit turned on and started cooling.

Near Katzman Dr, Austin, TX 78728
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “making noises and producing error codes” complaint. Inspected unit and generated F3E1, F0E4 and F6E7 error codes. Found control and console faulty. Ordering new control and console. Return for repairs on 12/04.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)"

Near Riverside Dr, Bastrop, TX 78602
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW1 Arrived onsite for the washer with clothes getting stuck under the agitator and ripping. I found a pair of sweat pants lodged under the agitator plate when I arrived. I removed the agitator and removed the clothing. I found the agitator warped and replaced it. Ms and I tested the unit with clothing in a cold wash cycle and the unit worked as designed. Call complete.

Near Prince Andrew Ln, Austin, TX 78730
James C.

James C.

RANGE WHIRLPOOL WEG745H0FS1 Arrived on site and tested operation. Found that the push rod for door switch is bent and causing light to stay on as well as the broiler cutting off due to the control thinking the door is open. Straightened push rod and tested. Unit working properly. Job complete

Near Elm St, Jonestown, TX 78645
Thomas L.

Thomas L.

WASHER LG WT5001CW "Previously diagnosed failed water valve, replaced value, unit is operating properly, all water connections are dry"

Near W Ridge Dr, Cedar Creek, TX 78612
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JSD2695KES "Arrived on site for ice dispenser not operating properly, replaced keypad, tested functions and everything is working properly and all water connections are dry."

Near Alum Creek Dr, Cedar Creek, TX 78612
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. Customer stated that the soap dispenser was not staying set to powder and the soap would back up in the dispenser. Also finding clothes with cuts in them and having an odor after complete. Ran diagnostics and found fault for over suds. Asked customer when the last time the unit had a clean washer cycle and it was about 2 month prior with vinegar and baking soda. Instructed customer that the foaming of that mixture can cause issues with sensors and the best cleaner is the Affresh cleaner as it will remove build up and odor from the unit. Tested dispenser and found the divider is not staying up in the powder soap position. Installed new dispenser and tested. I also found no sharp edges on any components inside the basket of the washer. Unit working properly. Job complete

Near Breeze Way, Jonestown, TX 78645
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave not heating. Verified complaint and tested the turntable motor due to customer advising turntable was not working. Testes at motor and got 0 volts AC. Unit will possibly require Mag, Cap and Diode replacement. Unit also needs control panel due to voltage not reaching turntable motor. Office to order and reschedule after Authorization is granted.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 WB07X11008 (CONTROL PANEL ) and 1 WB26X10154 (TURNTABLE MOTOR)"

Near Shimla Drive, Killeen, TX 76542
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS03 "arrived on site to inspect oven temperatures. Upon further inspection, using my multimeter I placed the thermal lead in the middle of the center rack of the upper oven and began testing on Bake at 350 degrees. My reading at 350 Preheat was 327. My next five readings were 368, 353, 357, 344, 356 for an average of 355.6 degrees. Using the same method, I tested the lower oven and my temp reading at the 350 degree preheat was 401. My next five readings were 401, 305, 409, 320, 397 for an average of 366.4. I calibrated the lower oven minus -10 degrees and left the upper oven at zero calibration. I advised the customer of my findings. Job completed."

Near Austin, TX 78717
Al R.

Al R.

DISHWASHER GE GLD5600N10BB "Arrived to inspect dishwasher not completing a cycle. I confirmed the complaint and checked the incoming water at the valve. I got water from the wall, but the dishwasher never filled with any water. Office to order water inlet valve. NEEDS MORE WORK. ; ordrng 1 WD15X10003 (WATER INLET VALVE)"

Near Lindsey Dr, Copperas Cove, TX 76522

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