Service History 317 - Appliance Express

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS02

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/05/2022

"Arrived on site to inspect wine cooler beeping intermittently. Upon further inspection, I tested temps using my multimeter with thermal couple and found the temps to be 53 degrees on a setting of 55. Also found the UI display missing digits. Checked the fans and all are operating as designed. Changed the temp on the control panel to verify the digits missing.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/05/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator failure, I removed and replaced the evaporator and drier and vacuumed the system. Pressures held good. I installed 5.75oz of R134a refrigerant and tested the unit. Unit is operating as designed and pressures were good. No water leaks observed during service, job completed."

We serviced a

KENMORE DRYER

Model 110.6693269

Near Austin, TX 78749

Kevin

Job Details: 09/05/2022

"Arrived on site and inspected dryer and found it is not heating, disassemble dryer and found cut off has failed. Customer already has a new one on hand and after replacing it dryer is heating properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model GHW9460PW1

Near Austin, TX 78745

Kevin

Job Details: 09/05/2022

"Arrived on site and found start button is loose, disassembled control panel and found plastic behind button is broken, took picture

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Austin, TX 78746

David S

Job Details: 09/05/2022

Arrived on site for washing machine leaking. I inspected the unit and work area. I found the bellow torn and the outer retaining ring off.. I installed a new bellow and filled the tub with water. I found the unit no longer leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Killeen, TX 76542

Tyler

Job Details: 09/05/2022

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival confirmed issue. Replaced compressor dryer and access valve. Pulled vac after verifying unit had not leaks with nitrogen. Recharged system with5.5os of refrigerant. Equalized psi was 55 and run time pressur3s were 0/150 and stable. Informed customer to give unit 24 hrs to cool and additional 48 hrs o fill bucket with ice. Call complete

We serviced a

FRIGIDAIRE RANGE

Model FFGF3012TBA

Near Manor, TX 78653

Matthew

Job Details: 09/05/2022

Arrived onsite for range not igniting. Upon arrival inspected unit. Tested and found ignitor out of range. Pulling 2.5 amps. Replaced ignitor and tested unit is now functioning properly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ00

Near Georgetown, TX 78633

Paul

Job Details: 09/05/2022

"JM: Arrived onsite to inspect water filter housing broken and the water lines broken. I found that the water filter housing had broken at the water connections breaking both.R/R the filter housing and the water lines and tested. Operational test good, no leaks observed during service. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS01

Near Georgetown, TX 78633

Paul

Job Details: 09/05/2022

"Arrived onsite to inspect refrigerator not cooling in the RC. I entered the unit into diagnostics and tested the bimetal and in diagnostics it read as open. I resistance tested the bimetal from the control and it read as open as well. I bypassed the bimetal and tested the defrost heater and it turned on and was operating as designed. I found a lot of frost on the evaporator freezer compartment. Bimetal needs to be replaced. I used my steamer to defrost the ice block in the freezer. R/R bimetal and tested unit. Operational test good, no leaks observed during service. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Round Rock, TX 78681

Vincent

Job Details: 09/05/2022

"Arrived on site for refrigerator, inspected unit and work area. Installed previously diagnosed parts. There was a little ice left on evaporator so I used my steamer to remove. I then. Tested and its now operating as designed. There was still water coming out from drip pan.

We serviced a

WHIRLPOOL DRYER

Model LER7620KQ0

Near Georgetown, TX 78626

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Leander, TX 78645

Vincent

Job Details: 09/05/2022

"Arrived on site to install previously diagnosed parts, installed 2 baffles WPW10597205 and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Georgetown, TX 78628

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a dishwasher that is not draining properly. Found plug in garbage disposal was not removed preventing proper draining. Removed plug and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Georgetown, TX 78628

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a washer that is not draining. Found drain pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Georgetown, TX 78633

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDD01DSSS0

Near Austin, TX 78702

Leonardo

Job Details: 09/05/2022

Arrived on site to test unit for upper drawer not draining. Test unit and unit drain correctly multiple times. Trued bottom drawer just in case and both are draining correctly. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Austin, TX 78747

Leonardo

Job Details: 09/05/2022

Arrived on site to test unit for unit sparking. Test unit and found bad diode. Found burned out diode for normal wear and tear

We serviced a

WHIRLPOOL DISHWASHER

Model JDB1090AWW

Near Manchaca, TX 78652

Leonardo

Job Details: 09/05/2022

Arrived on site to test unit for unit not washing correctly and not draining and unit filling with water when unit not running. Test unit and found bad wash motor not creating enough pressure and drain pump and fill valve.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, TX 78739

Luis

Job Details: 09/05/2022

"Arrived on site for no lights in fresh food section. Diagnosed a defective side wall led module,per service pointer removed all leds in both compartments installed updated leds in both compartments all leds working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Hutto, TX 78634

Maurice R

Job Details: 09/05/2022

Arrived on site for burner not working. On inspection the main center burner had debris in the gas slots of the burner head. Took the burner part and clean the channels of the burner out and reassembled the head. Tested the burner and is working as designed. No gas leak observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Hutto, TX 78634

Maurice R

Job Details: 09/05/2022

Arrived on site for IM not working. On inspection the ice maker was not working in diagnostic mode. Gave a error 23 on test 44. Replaced IM and test unit in diagnostic mode. Working as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78724

Joe Z

Job Details: 09/05/2022

Arrived onsite for Not Cooling - Both Sections . Upon arrival inspected unit and found evaporator completely covered in ice. Cleared all ice from the evaporator with steamer and blower. Inspected heater and ohmd correctly. Checked thermistor and is in range. Replaced UI and control. Ran diagnostics and forced heater. Heater operates as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/05/2022

"Arrived on site to test unit for intermittent power loss. Found plug barely connected into outlet causing voltage unit to lose voltage. Plug unit in properly, tested unit, unit working properly. No leaks detected. Job complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Leander, TX 78641

Kimo

Job Details: 09/05/2022

Arrived onsite for refrigerator that is not making ice. Upon arrival I tested the ice maker and found that the ice maker would cycle as normal. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Jarrell, TX 76537

David Z

Job Details: 09/05/2022

Arrived on site to diagnose range that was not heating properly in broil. Tested unit and found slow to heat. Found loose connection at element. Clamped down terminal and retested. Verified proper preheat and unit working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/05/2022

"Arrived on site to test unit for no power, tested unit found unplugged, plugged unit in and drain pump starts right away, control board unresponsive, replaced control, tested unit, unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model MGD6230HW0

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/05/2022

"Arrived on site to test unit for scrapping noise, tested unit found failed roller on the rear of unit causing metal on metal scrap, used repair kit, replaced all rollers and belt, tested unit unit now running as designed, advised customer to monitor, if the sound returns, will have to look it over again, at this time unit is running as designed, Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Maxwell, TX 78656

Andrey

Job Details: 09/05/2022

"Arrived on site to test replace previously diagnosed inverter box, replaced inverter powered on unit compressor started, evaporators developed a good frost pattern, customer stated before the refrigerator stopped working, ice maker stopped producing ice, due to inverter box failing unit temps were off that could stop ice production, advised customer to monitor and see if ice production resumes, if issue continues a ice maker and ice box fan will be needed, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Leander, TX 78641

Kimo

Job Details: 09/05/2022

Arrived onsite to install previously diagnosed parts . Upon arrival I installed new evap cover and right door gasket. And found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, TX 78633

Paul

Job Details: 09/05/2022

Arrived onsite for a dishwasher leaking water. I found the elbow in the pump for the silverware sprayer loose causing water to get sprayed at the door and leak over the lower door sill. I tightened the elbow in the pump and retested the unit. Water is no longer spraying at the door sill. The unit is working as designed and there were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Georgetown, TX 78633

Paul

Job Details: 09/05/2022

JM: Arrived onsite to install previously diagnosed and ordered parts. R/R UI control and door interlock switch and tested. Operational test good. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, TX 78757

Scott

Job Details: 09/05/2022

Arrived on site for frost building up on left hand side of freezer . Found shaft on upper freezer basket hanging down causing basket to sit sideway and making freezer door not to close properly . Corrected gear shaft . Door now closing properly . Job complete

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Austin, TX 78753

Scott

Job Details: 09/05/2022

Arrived on site for oven light stuck on . Found relay on control stuck open . Replaced control. All checked normal. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78724

Scott

Job Details: 09/05/2022

"Arrived on site for off balanced washer . Customer states loud banging noise in final spin and drain only . Ran diagnostics no error codes , and found drain hose is banging on wall . Zipped tied hoses to pull it away from wall . Re ran diagnostics and drain and spin cycle . Unit is no longer banging . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, TX 78660

Wesley

Job Details: 09/05/2022

Arrived onsite and found unit operating with clogged drain hose used vinegar and vacuum treatment to clear drain and advised using vinegar for maintenance to prevent drain hose from clogging. All else checks good. All else checks good.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Pflugerville, TX 78660

Wesley

Job Details: 09/05/2022

Arrived onsite for unit not defrosting. Put unit in diagnostics and forced defrost and found defrost heater working as designed. But unit will not enter defrost on its own. Replaced control. Unit is now set up to operate properly. All else checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Dripping Springs, TX 78620

Luis

Job Details: 09/05/2022

Arrived on site for ice build up on right side. Removed bracket replaced right side bracket checked door seal good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Niederwald, TX 78640

Luis

Job Details: 09/05/2022

"Arrived on site. Unit has 2 after valves a primary and a dual valve,ran diagnostics icemaker passed harvest ran fill test passed. Waited no water seeping from valve to icemaker fill tube,diagnosed water line freezing in door advised customer to dump or save ice when bin is fully if issue continues will need a new freezer door."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakeway, TX 78734

Justin

Job Details: 09/05/2022

Arrived on site for a washing machine with no power. I found the outlet bad and the unit worked when plugged into another. I put the unit into diagnostics mode and found no error codes. I found it as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Austin, TX 78734

Justin

Job Details: 09/05/2022

Arrived on site for a washing machine with the cycle not starting after the prior repair. Upon further inspection I found the latch connectors not connected. I connected these and then test the unit. I found it working as designed with no leaks present. No fee collected due to callback related to prior repair. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Austin, TX 78734

Justin

Job Details: 09/05/2022

"Arrived on site for a dryer that was getting the laundry room hot and creating a burn smell. On arrival the customer stated a few concerns. They found that the dryer vent popped off, there was black scorching inside of the unit, and there was an abnormal smell when the unit ran. I found that the smell and excess heat came from the unit directly ventilating into the laundry room. I fixed the dryer vent and test the unit to find it working as designed. Upon further inspection I found the burn spots to just be the darkened metal from where the heater comes into the unit. I informed the customer of my findings and in the use of a customer instruct. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Round Rock, TX 78664

Vincent

Job Details: 09/05/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint RC lights not coming on. Found door switch broken, replaced it with new one. Unit is now operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Round Rock, TX 78681

Vincent

Job Details: 09/05/2022

"Arrived on site for dishwasher, inspected unit and work area. Found debris under float switch. Inspected the racks and found no rust or rubber coating damage. Removed debris and tested unit is operating as designed. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Belton, TX 76513

David Z

Job Details: 09/05/2022

"Arrived on site to install parts to resolve defrost issue. Replaced drip pan with updated kit and secured evap to liner. Replaced fan and harness, Replaced evap cover. Sealed drain tube and replaced main control. Tested and verified all working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Round Rock, TX 78681

Vincent

Job Details: 09/05/2022

Arrived on site to install previously diagnosed parts. Gained access to install new control. I then tested unit and its now operating as designed. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near New Braunfels, TX 78132

Andrey

Job Details: 09/05/2022

"Arrived on site to test unit for not draining, customer stated that the issue is that water will not enter unit on heavy duty wash, put unit into diagnostics cycle all components tested good, turned on heavy duty cycle, all functions are running properly, stated to customer it is possible he had something stuck under float switch causing water not to enter, advised customer to monitor, unit is running as designed, no leaks detected job complete"

We serviced a

AMANA RANGE

Model ACR4303MFS1

Near Hutto, TX 78634

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a range with a burner not working properly. Found lf burner contacts damaged causing damaget to burner terminal block. Replaced cooktop harness and lf burner and all is working properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW3

Near Hutto, TX 78634

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a washer that is not draining properly. Found debris caught in pump and cleared out pump catch. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Hutto, TX 78634

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a microwave that isn't venting properly. Tested unit and found no failures to microwave at this time. Advised customer on findings and possible ways to improve airflow.

We serviced a

GE DISHWASHER

Model GDF520PSF4SS

Near Georgetown, TX 78626

Cliff

Job Details: 09/05/2022

"Arrived on site to diagnose a dishwasher that is leaking. Found inner panel damaged, sprayers melted and splitting, vent not sealing, and dispenser seal failed. Due number of issues that need resolved, customer is replacing unit. Issues should have been caught during previous repair and no charge to customer for trip today."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Johnson City, TX 78636

Andrew

Job Details: 09/05/2022

"Arrived on site to test unit for oven not igniting. Found bad glow igniter. Replaced igniter, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 09/05/2022

"Arrived on site for washer not cycling. Upon arrival confirmed issue but found only f0E9 error. Upon further testing I found no failures in suspension rods, tub, gearcase, etc. I did find unit not spinning or agitating at full speed. Found power supply still failing and only giving 45-65 v on L1 side and also getting 35-60 v from natural to ground. Found because of power failure unit couldnt spin or agitate properly leading to in proper/off balanced adjustment of clothing articles. Instructed customer on how and what electrician needs to do get get power repaired. Uni5 is functioning as designed. Call complete photos in sd"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Georgetown, TX 78626

Cliff

Job Details: 09/05/2022

Arrived on site to diagnose a range with a burner not lighting. Found center burner ignitor not wired preventing ignition. Rewired ignitor properly and tested unit. Found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/05/2022

"Arrived on site to inspect washer error code. Upon further inspection, I found the unit display showing 9E1-long drain. I placed the unit in diagnostics and cleared the code and tested the drain pump in test 4. The drain pump failed to drain the water and sounded as if it was struggling to drain. I disassembled the front panel and using my vacuum, I removed the water from the unit and removed the drain filter to find a large amount of debris in the filter (photo). I advised the customer of my findings and showed them the debris. I cleaned the filter and reassembled the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW1

Near Austin, TX 78735

Kevin

Job Details: 09/05/2022

"Arrived on site, customer says Sometimes itll show one minute left for Sometimes 15 minutes. She said if she stops it and put it in a drain and spin she gets the outcome that she wants. Found saved error code for door latch but it is working properly during service call.Techline is closed today for holiday. Customer is using the correct amount of detergent and hot and cold water is not swapped. at this time washer is operating as intended, job complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, TX 78741

Kevin

Job Details: 09/05/2022

Arrived on site and replaced parts diagnose by previous technician. Damage to tub ring is due to multiple unbalanced loads. No one in the home is available to instruct on how to load washer properly. Confirmed washer is operating properly sent pictures and video to CS. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED95HEDW0

Near Austin, TX 78731

David S

Job Details: 09/05/2022

Arrived on site for dryer squeaking. I inspected the unit and work area. I found the pulley bearing has already failed. I installed a new one. I reassembled the unit and tested it with a load in it. I found it working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78750

David S

Job Details: 09/05/2022

"Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11540964. I installed a new heating element according to the service pointer. I tested the unit and found it working properly, no water leaks detected. Job complete."

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Bastrop, TX 78602

Matthew

Job Details: 09/05/2022

Arrived onsite for shattered cooktop. Upon arrival inspected unit. Found no points of impact. Found heat causing fracture. Cracks feathering from edge in either direction. Removed class and inspected elements. Elements still intact functioning. Replaced glass cooktop. Unit is functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cedar Creek, TX 78612

Matthew

Job Details: 09/05/2022

Arrived onsite to replace previously diagnosed parts. Replaced hub and washplate. Tested unit and unit is now functioning properly. Calibrated and ran auto test. All passed. Job complete

We serviced a

WHIRLPOOL DRYER

Model MVWC465HW3

Near Manor, TX 78653

Matthew

Job Details: 09/05/2022

Arrived onsite for dryer not drying properly. Upon arrival inspected unit. When unit is started herd noise. Found blower wheel not secured causing noise and poor ventilation. Secured wheel and tested. Unit is now heating and cycling properly

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Killeen, TX 76549

Tyler

Job Details: 09/05/2022

Arrived on site for washer making noise and not cycling correctly. Upon arrival confirmed issue. Upon further testing found unit couldnt adjust between spin and agitate due to broken slider magnet. Replaced slider and found unit functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB0

Near Killeen, TX 76542

Tyler

Job Details: 09/05/2022

Arrived on site for range not heating correctly. Upon arrival confirmed issue. After further testing I found power connection incorrectly wired up and leading to control failure. Rewired unit and installed new control. Found unit functioning as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Temple, TX 76501

David Z

Job Details: 09/05/2022

Arrived on site to install new water line coupler to resolve difference in line size. Installed coupler and ran unit. Found it working as designed with no leaks present and not vibration or noise requiring the filter housing to be replaced. Changed filter for customer. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Leander, TX 78641

Vincent

Job Details: 09/05/2022

"Arrived on its to inspect refrigerator tripping breaker. Ive check amp draw from compressor and was 1.11 amp, check all voltage to control and looks good checked voltage from control to heater and looks good. I had the defrost heater on for like 15 min and while testing it was good. I checked natural to ground to make sure no voltage was there and was also good. Unit is operating as it should. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW1

Near Austin, TX 78754

Wesley

Job Details: 09/05/2022

Arrived onsite and installed the burner assembly. Unit is now operating quietly as designed. Advised customer on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78727

David S

Job Details: 09/05/2022

Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11540964. I installed a new heating element according to the pointer. I tested the unit and found it working as designed. No water leaks detected.

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Manor, TX 78653

Matthew

Job Details: 09/05/2022

Arrived onsite for dryer not heating. Upon arrival inspected unit and found all heating components functioning. Unit is igniting and cycling properly. Found lent on backside of lent trap. Checked air flow and found restriction. Customer stated also taking long to dry. Unit is heating and tumbling but not properly ventilating air. Notified customer that the external ventilation needs to be checked. Customer will contact builder.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS02

Near Johnson City, TX 78636

Andrew

Job Details: 09/05/2022

"Arrived on site to install previously diagnosed ice maker vent/door. Replaced part, unit working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Austin, TX 78737

Justin

Job Details: 09/05/2022

"Arrived on site for a refrigerator with a bad gasket and the freezer compartment light not working. Upon further inspection I found the top of the FC gasket not sealing. I found that the door was sinking down to much, so I put washers on the bottom mounting screws. This allowed the door to lean forward more and make proper contact. I inspected the gasket and found it all sealing now. I found a significant amount of frost build up in the unit, and it was covering the door switch. Due to this the switches could not move and was preventing the light from turning on. I cleared the ice out of the FC and rails. The unit is now as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Austin, TX 78741

Kevin

Job Details: 09/05/2022

"Arrived on site and inspected washer and customer is experiencing squealing noise during operation. Found cam kit pulley is loose and after correcting it is operating properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78744

Kevin

Job Details: 09/05/2022

"Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran diagnostic cycle and did not find any issues. Noise customer is referring to is Cam switching from agitation to spin. Washer is operating normally, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, TX 78756

Leonardo

Job Details: 09/05/2022

Arrived on site to replace panel and control board. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Austin, TX 78747

Luis

Job Details: 09/05/2022

"Arrived on site for no ice. Ran diagnostics no error code on icemaker no ice or water in mold,ran fill test failed no water entering icemaker,removed cover found fill tube heater wire disconnected,reconnected harness ran heater on fill tube,ran fill test passed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/05/2022

"Arrived on site to test unit for freezing food, tested unit found cold air blowing from the ice box due to a 1/4 inch gap caused by bent center hinges, constant running of the ice box fan damaged motor, ordering parts office to reschedule ; ordrng 1 W10878115 (Left center hinge, GRAY) and 1 WPW10505294 (Cam) and 1 W11240748 (Right center hinge, GRAY) and 1 W10846539 (Ice box fan)"

We serviced a

LG DRYER

Model DLEX2650W

Near Georgetown, TX 78633

Paul

Job Details: 09/05/2022

"JM: Arrived onsite to inspect dryer always running when door is shut. I tested the door switch and found it functioning as designed. I tested voltage from the board to the door switch with the unit off and the board is sending 120v even when the dryer is not running. The main control board needs to be replaced.

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Leander, TX 78641

Kimo

Job Details: 09/05/2022

Arrived onsite for dryer that is no longer heating. I tested the heating element and found that it was showing open; ordrng 1 DC47-00019A (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pflugerville, TX 78660

Wesley

Job Details: 09/05/2022

Arrived onsite and found unit operating with poor cooling and incomplete frost pattern. Returning with compressor to repair sealed system. Office to reschedule. ; ordrng 1 W10780378 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 09/05/2022

"Arrived on site for water leaking. Found no ice build up on freezer evaporator,found obstruction in line,gained access to compressor cover,found insulation void on back wall,rusty water leaking from liner and water leaking from screw hole. Removed drain extension found no obstruction in drain extension.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS537SIAF00

Near Austin, TX 78750

David S

Job Details: 09/05/2022

"Arrived on site for fridge having slow ice production and not being cold enough. I preformed a temp test and found the fridge only getting down to 25 degrees after 10 minuets. I found the wiring harness at the door intact. I tested the defrost circuit and found the defrost heater coming on. I found no frost build up on the evaporator. I gained access to the compressor and found the compressor hot to the touch and the condenser room temperature. I found the condenser fan running and the condenser clean. The unit will need a sealed system repair. ordrng 1 WP2188822 (Evaporator) and 1 W10160407 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lago Vista, TX 78645

Vincent

Job Details: 09/05/2022

"Arrived on site for refrigerator, inspected unit and work area. CX explained unit stoped cooling in FC first and then the RC. I gained access to the compressor and tested amp draw 2.36 amps, compressor was extremely hot. Im ordering compressor and FC & RC evaporators to complete the repairs. I tested pantry Ui and was good. Read the disclaimer to CX about the 5 drawer refrigerator and hes aware. No leaks where observed during service. Rescheduled to return 09/12/22 AM ; ordrng 1 WPW10608485 (FC Evaporator) and 1 W10756020 (Compressor) and 1 W11575003 (Access valve) and 1 WPW10143759 (UV Dryer) and 1 W10630535 (RC Evaporator)"

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP2

Near Austin, TX 78705

Leonardo

Job Details: 09/05/2022

Arrived on site to test unit for unit still leaking. Test unit and found unit leaking from hole in the tub

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Austin, TX 78758

Scott

Job Details: 09/05/2022

Arrived on site for left fc door not closing properly ordering left hinge receiver . Call to set return ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Hutto, TX 78634

Maurice R

Job Details: 09/05/2022

Arrived on site for IM not working. On inspection the ice tray was broken out IM. Notice that the fill tube was iced over . Tested the fill tube heater and it read OL. Door needs to replaced due to fill tube heater not accessible. Office to Oder parts and reschedule.No leaks observed during service. '; ordrng 1 LW11026425 (FC door)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

Kimo

Job Details: 09/05/2022

Arrived onsite for to install previously diagnosed parts upon arrival I installed new Inlet assembly. And tested unit and no change. I am ordering 1x Float/flood SWITCH. And setting return for 09/08/22 and returning with harness just in case. ; ordrng 1 W11545764 (Float/flood SWITCH)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 09/05/2022

Arrived on site for washer making loud noise. Upon arrival confirmed issue but found no error codes. Upon further testing found no errors but did confirmed noise during agitation. Isolated noise coming from motor windings. Rescheduled customer for 09/08/22 to complete repairs with new motor.; ordrng 1 W11026785 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/05/2022

"Arrived on site to replace previously diagnosed heating element, the model number provided to technician on last visit was incorrect and the wrong element was ordered, ordering correct element office to reschedule ; ordrng 1 W10518394 (Heating element)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Austin, TX 78751

Scott

Job Details: 09/05/2022

Arrived on site for Key pad not responding and flashing key pad error code to customer . Ran diagnostics and got 2-0&2-1 errors all connections are good . Ordering keypad . Call to set return ; ordrng 1 W10901124 (Ui)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ7

Near Austin, TX 78724

Scott

Job Details: 09/05/2022

"Arrived on site for microwave cutting off . Unit will power up and off randomly . Good voltage at outlet . Inter locks are good . Replaced control , still powering on and off randomly . Ordering UI , filter , harnesses , transformer . Call to set return ; ordrng 1 W10531156 (Filter) and 1 W11469479 (Main harness) and 1 W11222116 (PCBs UI) and 1 W11433684 (HV transformer) and 1 W11301790 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model MED5630HC2

Near Leander, TX 78641

Kimo

Job Details: 09/05/2022

Arrived onsite for dryer that is making noise hen in use. Upon inspection I found that the blower motor had come loos from the drive motor. The blower wheel would not thread back on nor would it com all the way off for me to repair it. I am ordering 1x blow wheel housing and returning with the motor and wheel. Reschedule for the 09/08/22.; ordrng 1 WPW10211911 (Housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Pflugerville, TX 78660

Wesley

Job Details: 09/05/2022

Arrived onsite and found unit is operating as designed except the solenoid used for cubed ice selection is broken. Ordering solenoid to repair. All else checks good. Office to reschedule ; ordrng 1 WP2152713 (Solenoid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Austin, TX 78729

Wesley

Job Details: 09/05/2022

Arrived onsite for diagnosis of poor cooling. Found unit cooling properly. Found unit over cooling. 6f in freezer and 27f in fresh food section. Ordering control and thermostat to repair. Office to reschedule. ; ordrng 1 W11438736 (Thermistor) and 1 W11353813 (Control box)

We serviced a

KITCHENAID DISHWASHER

Model KUDS02FRSS3

Near Austin, TX 78703

Scott

Job Details: 09/05/2022

Arrived on site for door popping open . Found right bracket on link kit broke on upper tab . Ordering link kit . No water leaks detected at time of service. Set return for 9-9; ordrng 1 8194001 (Link kit)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near Salado, TX 76571

David Z

Job Details: 09/05/2022

"Arrived on site to diagnose ice machine that is not running. On arrival found unit had no power. Checked outlet and found good voltage and polarity. Unplugged unit from external pump and ran it directly to wall. Found unit powered on. Unit has failed outlet on the external drain pump. Need autho from NewLeaf before we can proceed with repairs, they are closed today. Office to schedule with approval from ext warranty. ; O-emld tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near San Marcos, TX 78666

Andrey

Job Details: 09/05/2022

"Arrived on site to test unit for ice maker drawer issues, tested unit found moisture droplets frozen through out the freezer, inspected gasket and it is sealing well, found gaps around liner FC and RC that could be causing condensation issues in RC and FC, ordering glide assembly and clear silicone office to reschedule ; ordrng 1 WPW10170987 (Glide assembly) and 2 W10841140 (Silicone clear)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Austin, TX 78725

Joe Z

Job Details: 09/05/2022

"Arrived onsite for ice maker not working. Upon arrival inspected unit and found no water at ice maker. Ran diagnostics and harvest operates. During valve test, main valve operates correctly. Found dual valve not responding when call for water from ice maker. Water dispenser however operates correctly. Need to order dual valve. Office to reschedule ; ordrng 1 W11482383 (Dual valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/05/2022

Arrived on site to test unit for frost build up on rear of ice maker housing and lights not working. Found FC module was bad. Took door and top rack off and found linear where module locks into was cracked/broken. Crack ran a ways to to rear of unit. Linear is not repairable and not confident any repairs would hold. Needing to call tech line. Tried to take as many photos as possible. #####NEEDS ATTENTION#####; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Wimberley, TX 78676

Andrew

Job Details: 09/05/2022

"Arrived on site to test unit for not cooling in both compartments. Found FC was barely cool and RC evap was frosted. No signs of frost on RC evap cover. Removed RC evap cover but noticed majority of ice was on cap tube area exiting linear. Defrosted ice and heard a hissing sound and found cap tube leaking entering evap. Applied bubble solution and verified. Kept defrosting and bubble solution worked its way down into cabinet. Saw bubbling from cabinet and applied more solution into cabinet. Found leak within interior of cabinet. While applying bubble solution cap tube broke of from linear, pushed evap back into proper place and cap tube broke off of evap as well. Barely handled Tubing and was extremely brittle. Tubing was obviously corrupted beyond repair prior to current diagnosis. Needing to call Techline. Office to reschedule. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wimberley, TX 78676

Andrew

Job Details: 09/05/2022

Arrived on site to test unit for not cooling properly and frost build up. Found frost was built on to side of FC and little to no frost on evap. Found compressor was seized up and extremely hot. Recommend replacing compressor. Ordering r600a/SS repair. Needing two hours on return visit. Office to reschedule. ; ordrng 1 R600a/SSrepair (R600a/SS repair)

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS02

Near Blanco, TX 78606

Andrew

Job Details: 09/05/2022

Arrived on site to test unit for for RF burner not igniting and clicking when manually ignited. Found center spreader was missing and cap was placed directly on support preventing igniter from receiving proper fuel. Recommend replacing center spreader. Office to reschedule. ; ordrng 1 W10836474 (Burner kit) and 1 W10631209 (Support)