We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Round Rock, TX 78664
Cliff
Job Details: 10/10/2022
Apt 175 building 14. Arrived on site to diagnose a range that is giving error code. Found stuck key error on display indicating control malfunction. Control will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Leander, TX 78641
Vincent
Job Details: 10/10/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was unit making loud noises. Per maintenance they said there was ice build up on the evap fan. I tested the element and was good. Tested the voltage from the control to the element and had 120VAC. I will be ordering the control board due to to not sending proper voltage to go into defrost. Office to order parts and reschedule when board is available. ; ordrng 1 W11546690 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, TX 78626
Gerry C
Job Details: 10/10/2022
"Arrived to inspect lid issue. I found the lid was broken and will require replacement. During inspection, I found the gear case seals had ruptured and the gear case, slide and rotor will require replacement as well. Office to contact the CX to arrange return service. No leaks observed during service. ; ordrng 1 W11259006 (Lid Assy) and 1 W11393685 (Gear Case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 10/10/2022
"Arrived to instal previously diagnosed and ordered parts. The orifice holder that was sent our was incorrect and I ordered the correct part and added the RF front one due to issues with it. I added enough screws to ensure a solid installation upon return and advised the CX to not use the front left burner, leaving the knob off and in the adjacent drawer as the previous tech did. No gas leaks detected during service. ; ordrng 4 WP3368921 (Burner Head Screw)s and 1 W11028738 (Holder Orf LF) and 1 W11050487 (Holder Orf RF)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78628
Maurice R
Job Details: 10/10/2022
Arrived onsite for MW not working. On inspection the MW was making a ticking noise. Turn the power off and found that there is a high temp sensor that is bad on the back left side of the MW. Ordering the wiring harness for unit. The oven was working. ; ordrng 1 W11316032 (Wiring harness)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, TX 78757
Wesley
Job Details: 10/10/2022
Arrived onsite to inspect range with no control function. Tested voltage from the wall to the control and got 120v. No display or push button function. Wiring harness clips to control secure. Control will need to be replaced. Ordering W11393093 (control). Office to reschedule. ; ordrng 1 W11393093 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Round Rock, TX 78681
Paul
Job Details: 10/10/2022
"Arrived on site for refrigerator ice maker, inspected unit and work area. CX complaint is that unit makes small ice cubes and the water pressure is low. Checked water valve and pressure was good. Checked filter head and was good. Replaced water filter and retested. Tested ice maker harvest in diagnostics and all checked good. Unit is operating as designed. No water leaks present during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 10/10/2022
"Arrived on site to replace RC evap cover, RV evap harness with thermistors and motor, RC drip pan and control. Unit was not thawed out on arrival. Thawed unit and removed excessive frost. Installed previously diagnosed parts, unit is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model KSSS42QDX05
Near The Hills, TX 78738
Luis
Job Details: 10/10/2022
"Arrived on site for no cool. Removed evaporator cover found ice ball on inlet of evaporator and corrosion on heat exchanger diagnosed a refrigerant leak unit will need a new compressor,heat exchanger,evaporator,heater pan and drier
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78645
Vincent
Job Details: 10/10/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint was knobs where not strait. I inspected unit and found no functional issues. Called techline and sent him pictures and he determined its cosmetic, spoke to Chris SR#7734782498. No leaks where observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Luis
Job Details: 10/10/2022
"Arrived on site. At time of visit compressor and fans not running,powered unit off,let unit sit off for a couple min powered unit on compressor and fans powered on,removed evaporator cover,good frost formation on evaporator uploaded picture. Checked connections and drain no oil frost pattern increasing,advised customer possibly control not kicking out of defrost. Customer to monitor unit if unit cools correctly and issue reoccurs will need to replace the main control
We serviced a
GE REFRIGERATOR
Model GSS25KGTABB
Near Jarrell, TX 76537
David Z
Job Details: 10/10/2022
"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Examined unit and found both compartments at room temperature. Checked sealed system and found compressor is running, but very very weakly and producing no cooling at all. Unit has sealed system failure
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Woodway, TX 76712
Jonathan M
Job Details: 10/10/2022
Arrived on site for a dishwasher that is not draining. Inspected unit and work area. The customer advised that the unit stopped draining after they replace their garbage disposal. Remove the drain hose from the garbage disposal and found that the knockout punch had not been knocked through creating the issue. Not through the knockout punch and tested the unit. The unit began to work and operate as designedCall complete.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTPA0
Near Austin, TX 78732
David S
Job Details: 10/10/2022
Arrived on site to install previous diagnose part. I gained access to the upper limit switch and replaced it with new. I tested the unit and found the unit working properly. Job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Bastrop, TX 78602
Joe Z
Job Details: 10/10/2022
Arrived onsite to install previously ordered part. Replaced motor. Test unit and uni operates as designed. Job complete.
We serviced a
GE REFRIGERATOR
Model GFE26GSHESS
Near Wimberley, TX 78676
Andrey
Job Details: 10/10/2022
"Arrived on site to test unit for no ice production tested unit found UI has no lights and customer stated it stopped working a while back, before a proper diagnosis can be made for no ice production dispenser board and UI will need to be replaced
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A3
Near Briarcliff, TX 78669
Justin
Job Details: 10/10/2022
"Arrived on site for a dryer making a loud abnormal noise. I test the unit and found it making a loud thumping noise. I gained access to inside the unit and found the back 2 rollers, pulley, and belt badI installed the new parts (only 2 of 4 rollers installed) and then test the unit. I found it now working as designed.Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FMS03
Near Austin, TX 78738
Justin
Job Details: 10/10/2022
Arrived on site for a refrigerator with an ice maker now working. I checked temps and found them good. I then manually harvest the unit and found it not working. I checked voltage and found a good 120VAC. I manually activated the IM fill and found it working as designed. This indicates a bad IM. I installed the new IM and test the unit again. I found it now working as designed
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS0
Near Austin, TX 78731
Wesley
Job Details: 10/10/2022
Arrived onsite for leaking dishwasher. Found no evidence of underside sump and motor or drain pump or diverter leaking. Upon further inspection I found that the left side door panel screws were completely backed out causing likely gasket damage and seal obstruction. Properly tightened all screws . replaced seal. Unit is now operating as designed without leaking.
We serviced a
MAYTAG WASHER
Model MFW9700SB1
Near Austin, TX 78731
Wesley
Job Details: 10/10/2022
Arrived onsite to diagnose leaking washing machine. Found unit below severely torn in multiple places causing leaking verified drain pump and water lines and valve functioning as designedReplaced bellow and tested unit for proper function. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Leander, TX 78641
Kimo
Job Details: 10/10/2022
Arrived onsite for a microwave that is making a buzzing noise at the door when in use and the counter light not working. Upon arrival I tested the unit several times and found that I could not duplicate the issue. Upon further inspection I found that the bulb had blown out.Unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/10/2022
Arrived onsite for refrigerator that had a stuck ice bin. Upon arrival I found that the bin was stuck. Due to what I initially thought was ice build up but I soon came to realize that the auger had gotten stuck on the ice machine itself because when the customer dumped out a batch of ice it came undone from its grooves and was pushed upward by the ice cubes underneath it I solve this issue by putting the auger back into its grooves and making sure that it would not slip out again and advise customer to keep an eye on the Auger when ever she dumps out her excess ice. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Andice, TX 78628
Kimo
Job Details: 10/10/2022
Arrived onsite for a gas dryer with issue starting. Upon inspection I found that all Thermistors and where good. I check voltage and found good 120vac and polarity was good too. Tested unit a few times and found that it would not start though there was voltage to and out of the timer I then tested the start button and found that it would not complete the circuit causing the issue. I installed new switch and tested unit several times and found unit operating as designed making sure that the flame ignited every time. job complete
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3-01
Near Austin, TX 78737
Kevin
Job Details: 10/10/2022
"Arrived on site and found dryer is squealing while running, disassembled it and found both front support wheels have failed. after replacing dryer runs and sounds normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/10/2022
"Arrived on site to inspect refrigerator door gasket damage. Upon further inspection, I found the right RC door gasket badly torn where it meets the mullion. I removed and replaced the gasket and shaped it using my heat gun. Checked for any gaps and found none. Unit is operating as designed, job completed."
We serviced a
ELECTROLUX DRYER
Model EIMED55IMB0
Near Marble Falls, TX 78654
Lou
Job Details: 10/10/2022
"Arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised the unit is making a new noise and gets very loud. I tested the unit and could hear a rattle beginning to get louder and louder as the unit functioned. I disassembled the unit to replace the motor and found the blower wheel nut was badly cracked. I removed and replaced the blower wheel assembly and retested the unit. Unit is operating as designed. I demonstrated for the customer and they are happy with the results. No lint observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Round Rock, TX 78664
Cliff
Job Details: 10/10/2022
Arrived on site to diagnose an oven that got tagged by gas Co. Found no failures to unit at this time and advised customer on ovens with a direct spark ignition and reason why some unburnt gas might be noticed during usage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Round Rock, TX 78665
Cliff
Job Details: 10/10/2022
Arrived on site to diagnose a Whirlpool WRX986SIHZ01 refrigerator that is making unusual noise. Found freezer fan motor running louder than normal and replaced it with new motor. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Austin, TX 78724
Matthew
Job Details: 10/10/2022
Arrived onsite for range not functioning properly allowing customer to use bake function. Upon arrival inspected unit. Code F2E1 was present on the display. Tried resetting per tech sheet recommendations but did not correct the issue.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Austin, TX 78717
Paul
Job Details: 10/10/2022
Arrived on site for range to install previously diagnosed parts. Inspected unit and work area. Checked with claims to see if outer door would be covered under warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Georgetown, TX 78626
Gerry C
Job Details: 10/10/2022
"Arrived to inspect cooling issue. The CX advised me the unit did not fully cool after the last service and I tested pressures. The low side was 25 of vacuum and the high was at 40 psi. The unit would not balance when unplugged and I assumed a floating restriction. I evacuated and pressurized with nitrogen and noted a very slow flow from high to low side. I flushed the capillary system from high to low and then from low to high, noting impeded flow in both directions and no signs of solid debris. I vacuumed and charged the system after replacing the dye drier and found the unit would barely cool the evaporator, creating frost from the capillary tube entry at the cabinet, to only one row of evaporator tubing. Contacted the MFG, tech Chris, File #7734783650. The CX will be contacted by the MFG for replacement. No water connections to unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 10/10/2022
"Arrived onsite for Vibration. It seems like a belt is loose or washer not level. Bounces around too much. Upon arrival ran diagnostics and there were no saved error codes. Inspected basket and found suspension is shot. Also found floor leveling is way off, causing unit to stand tilted. Ran manual test to ensure all other components are operating correctly. All other components passed. Need to replace suspension. Replaced suspension and leveled the unit. Test unit and unit operates correctly. No leaks present at this time time. Job complete.
We serviced a
KENMORE OVEN
Model 790.78903
Near Austin, TX 78728
Wesley
Job Details: 10/10/2022
Arrived onsite for lower oven not heating. Verified ignitor failure. Verified proper voltage of 120v to the ignitor and discovered old ignitor to have shorted. Replaced ignitor and tested. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Georgetown, TX 78628
Paul
Job Details: 10/10/2022
"Arrived on site for washer, inspected unit and work area to install previously diagnosed parts. Found balancing ring completely loose from basket and gearcase shaft warped. Replaced basket, gearcase, and pulley shield, then entered diagnostics. Cleared error code F1E2 and had CX start a load of laundry. Explained to CX to use the mixed cycle setting so unit will get enough water to the clothes to keep them from binding. No error codes present during service, no water leaks present at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/10/2022
"Arrived on site and inspected dishwasher and found it is not heating. Inspected heating element and found left connector is loose. After resetting confirmed correct operation by running a diagnostic cycle, job"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Niederwald, TX 78640
Kevin
Job Details: 10/10/2022
"Arrived on site and inspected dishwasher and did not find any save error codes. Ran diagnostic cycle and all functions are operating properly. Ensure heating element is running. Discussed drying expectations with homeowner, rinse aid should be used every time and water should be run in the kitchen sink until it is hot before starting dishwasher, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Round Rock, TX 78665
Vincent
Job Details: 10/10/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint there was noises when microwave fan would come on. Tested unit and found that the noise they where concern about was the flap that opens and closes when in operation. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78747
Leonardo
Job Details: 10/10/2022
Arrived on site to test unit for unit not draining. Test unit and found plug still on garbage disposal. Removed plug test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Pflugerville, TX 78660
Wesley
Job Details: 10/10/2022
Arrived onsite and found unit operating with noise due to installation problem. Verified proper voltage and proper fan function and heating. Adjusted installation to quiet operation. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
Wesley
Job Details: 10/10/2022
Arrived onsite and replaced sump and motor and spray arms. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 10/10/2022
Arrived onsite for glitching and control errors and spontaneous operation when in standby. Replaced control and tested function. Unit is now operating as designed. Advised maintenance on repair.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Andrey
Job Details: 10/10/2022
"Arrived on site to test unit for UI issues, customer stated that they had a different company come out and replace control and after they left the unit did not function properly so he cycled power the unit has been running good but still want me to check, ran diagnostic cycle found no stored error codes, all components are working properly, inspected drain hose and found it shoved to far into the drain, secured drain properly, advised customer to monitor and if any issues arise call warranty, at this time unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Lago Vista, TX 78645
Vincent
Job Details: 10/10/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heating element to replace with new and improved one. Tested unit and its operating as designed. No leaks where observed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/10/2022
"Arrived on site and inspected microwave and found Fantis working properly through home but blower is stuck, after clearing it blower is running properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 10/10/2022
Arrived on site to replace previously ordered parts for range. Replaced foot and foot came with bracket. Second bracket wasn't needed. All is working properly at this time and job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leander, TX 78641
Kimo
Job Details: 10/10/2022
Arrived onsite to install previously diagnosed part . Upon arrival I installed new drive belt and tested unit and found unit operating as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Marcos, TX 78666
Andrey
Job Details: 10/10/2022
"Arrived on site to test unit for not washing, customer stated that it does not agitate and fills with water and drains it right out, tested unit found in diagnostics cycle water filled but did not do anything else, replaced control board ran diagnostics cycle, all components tested good, put unit into quick wash unit filled with water and started to wash, customer was present for the test, advised not to overload wash, overload error code was present in the system, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BB2
Near Maxwell, TX 78656
Andrey
Job Details: 10/10/2022
"Arrived on site to test unit for failed gasket, tested unit found failed gasket broken in two corners, replaced gasket, repair still covered under the one year company warranty, unit is functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78738
Luis
Job Details: 10/10/2022
"Arrived on site. Customer defrosted unit,removed cover,good continuity on thermal fuse,replaced bimetal with a 60? defrost bimetal,powered unit on compressor and fans powered on."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78744
Joe Z
Job Details: 10/10/2022
Arrived onsite to install previously ordered parts. Installed new inlet .Also found kinked drain hose. Connected drain hose correctly. Test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Del Valle, TX 78617
Joe Z
Job Details: 10/10/2022
Arrived onsite for ITS MAKING A LOUD NOISE. Upon arrival ran diagnostics and found no error codes. Customer stated that she heard a metal to metal type sound but has not heard it anymore. Inspected unit and found front of unit is not leveled. Leveled feet and test unit by running high speed spin on diagnostics. Cannot duplicate the metal to metal sound. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Bastrop, TX 78602
Joe Z
Job Details: 10/10/2022
Arrived onsite for MAKES A TERRIBLE BANGING NOISE IN THE SPIN CYCLE. Upon arrival ran diagnostics and there was no error codes. Ran a drain and spin cycle without clothes and unit is operating correctly. Ran a quick cycle with clothes and unit shakes. Ran a drain and spin cycle with wet clothes and unit indeed shakes a lot. Found pedestal was very un leveled. Leveled the pedestal and test the unit. Unit now operates correctly. Job complete . No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 10/10/2022
"Arrived on site to diagnose dishwasher that was not properly draining. On arrival spoke with homeowner who says it works fine now, but had a slow fill due to water softener issues that have since been resolved. I tested the unit and confirmed all functions are working as designed, and no error codes are present. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/10/2022
Arrived onsite for for door falls down and has no tension. Upon arrival inspected unit and found both hinge sleeves have failed.need to replace sleeves. Installed new sleeves and door now opens and closes correctly. No leaks present at this time. Called SAFTEY and explained my findings. No safety issue at this time . SR#7734750153.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Georgetown, TX 78628
Maurice R
Job Details: 10/10/2022
"Arrived onsite for refrigerator not cooling in FC. Took temps in the FC was -10? the freezer was set -6? took temps on RC was 33? fridge was set 35?. Set the FC to 0? and the RC to 37?. Wait 15 minutes and took another reading found the FC was -5 and the RC was 37?. Told CX to gives us a call if anything changes. The unit is brand new, been operating for 8 days now."
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHK0
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/10/2022
"Arrived on site and replaced previously diagnosed control and console. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 10/10/2022
Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival recover refrigerant them installed required parts and pool vacuum. Recharge system with 41 grams of r600. Found no leaks and informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW06
Near Jonesboro, TX 76538
Jonathan M
Job Details: 10/10/2022
Arrived on site for a freezer that is not cooling. Inspected unit and work area. Customer advised that the lights are on but the lights on the control do not work in the unit does not even attempt to cool. Pressed and held the temperature selection switch and found the control come on. The unit began to cooling operate as designed. I advised the customer that the issue he had was that his unit was set for cooling off and went over the user guide. The unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Gatesville, TX 76528
Jonathan M
Job Details: 10/10/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor and vacuum down the unit. You know how the vacuum for 20 minutes. Charge the unit with 56 g of R600 and tested the unit. The unit began to cool and operate as designed. Advise the customer to keep an eye on the unit over the next 30 days. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78732
David S
Job Details: 10/10/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I Installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Lakeway, TX 78734
David S
Job Details: 10/10/2022
Arrived on site for Whirlpool dryer not heating. I inspected the unit and work area. The custijer stated the unitbwould not power on and when it did. It showed an f6e1 acu miscommunication error code. I found good voltage to the unit and found all fuses and heating element ls intake. I replaced the main control and the ui. I powered the unit on and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78749
Leonardo
Job Details: 10/10/2022
Arrived on site to replace heating element from special project. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78749
Leonardo
Job Details: 10/10/2022
Arrived on site to test unit for unit over heating. Test unit and found bad sensor. Sensor reading high temp at room temp. Replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Wimberley, TX 78676
Andrey
Job Details: 10/10/2022
"Arrived on site to to test unit for no ice production and water not dispensing, tested unit found valve humming and water trickling from dispenser, removed filter and all water pressure went back to normal,advised customer to buy new filter , ice maker cycled and filled with water, customer had a issue with loud humming noise, exposed compressor and tried to mimic the noise with no success, zip tied wires together around compressor due to possible noise coming from wire vibrating against customer, clean out compressor from all pet hair and demonstrated to customer how to do it in the future to prevent compressor from overheating, advised customer to monitor and if the noise returns, take video and send it in to office, at this time unit is running as designed no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Gatesville, TX 76528
Jonathan M
Job Details: 10/10/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed the customers unit was within range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Austin, TX 78729
David S
Job Details: 10/10/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range for the service pointer. I installed a new heating element according to the service pointer. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Briarcliff, TX 78669
Justin
Job Details: 10/10/2022
"Arrived on site to install previously diagnosed parts. I installed the new gasket, inlet assembly, and nut. I then test the unit and found it running as designed with no leaks present at the time of service. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Johnson City, TX 78636
Andrew
Job Details: 10/10/2022
Arrived on site to test unit for no ice production. Found icemaker stuck mid cycle and not responding to diagnostics. Cycled power to unit and icemaker responded but got E2 error(lost home position). Replaced icemaker and got PA in diagnostics. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78738
Justin
Job Details: 10/10/2022
"Arrived on site for a washing machine making an abnormal clicking noise. On arrival the customer had a video of the noise. I found the noise occurring during spin and it sounded almost like a card in spokes. I put the unit into diagnostics mode and found no stored error codes. I then manually activated spin, agitate, and a diagnostics cycle to found the unit running as designed with no abnormal noise. I then loaded the unit and ran it to find no abnormal noise. I gained access to the bottom of the unit and found it running as designed. At the time of service I could not replicate the failure. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78738
Leonardo
Job Details: 10/10/2022
Arrived on site to replace control board and ui board. Replaced both parts test unit and unit washing correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78730
Wesley
Job Details: 10/10/2022
Arrived onsite for ice maker leak found fill spout backed out of place and leaking fill water into fc. Corrected fill spout placement by inserting the proper length into the fill cup. Unit is now operating as designed. Removed ice and advised customer on repair.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Austin, TX 78730
Wesley
Job Details: 10/10/2022
Arrived onsite and replaced the outer panel to repair door latch issue. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Leander, TX 78645
Vincent
Job Details: 10/10/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was insulation not installed correctly. Adjusted the kick plate and tucked in the insulation. Unit is now installed correctly. O leaks where observed during service."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/10/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During the wash cycle of testing, I found water leaking from the left side overflow tube. After several tests, I finally pin pointed the leak coming from the lower corner of the door gasket. I adjusted the gasket and retested several times and the unit did not leak anymore. I advised the customer of my findings and to monitor the unit. I recommended they call it in for service if they see water leaking or if the unit has the F8E4 error code again. I cleaned the drip pan and float switch and placed them back into position. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78748
Kevin
Job Details: 10/10/2022
"Arrived on site and replaced heating element per service pointer, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Maurice R
Job Details: 10/10/2022
"Arrived onsite for dishwasher not draining. On inspection found the plug was still in the garbage disposal, removed the plug put the unit into diagnostics mode in the drain pump was not working and it was making clicking noise. Replaced pump put the unit back in diagnostics mode and it completed the diagnostics cycle. The unit is working as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Oglesby, TX 76561
Jonathan M
Job Details: 10/10/2022
Arrived on site for a washing machine that is not spinning. Inspected unit and work area. Ran unit through diagnostics an attempt to get the unit to spend. Found the unit humming but not actually spending. When ahead and replace the capacitor and test at the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Johnson City, TX 78636
Andrew
Job Details: 10/10/2022
Arrived on site to test unit for no ice production. Found ice maker stuck mid cycle and not responding to diagnostics. Replaced ice maker and unit working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Killeen, TX 76549
Tyler
Job Details: 10/10/2022
Arrived on site for microwave not heating. Upon arrival confirmed issue. Found cause of failure was right side door switchs failure to be activated. Readjusted interlocks and door and found unit could heat on all tests preformed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/10/2022
"Arrived on site to replace drive motor per Techline. Replaced motor, unit working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Killeen, TX 76549
Tyler
Job Details: 10/10/2022
"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue. Found cause of failure was gearcase leaking oil, cap also failed which lead to actuator arm breaking mid cycle. Oil covered cam and belt. Replaced all required parts then reassembled and tested unit. Found washer working as designed with no leaks, call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Leander, TX 78641
Kimo
Job Details: 10/10/2022
"Arrived onsite for refrigerator that is not cooling properly. Upon inspection I found that the evap was clogged with frost. I cleared the frost and tested the thermistor and the defrost heater and found that they where all good I put unit into a forced defrost no found that the heater came on then I switched the defrost mode to basic as it was set to adaptive. I check that all the fan where operating properly and they where I tested the compressor and found that it would star and run normally. Upon further inspection I found that the unit was not leaved Which can cause the doors is not to seal properly, i corrected this.I also noticed when I arrived The freezer was packed with food I did advise the customer that whenever pack in the freezer to leave enough space so that the vents can get adequate airflow. I checked the drain tube found that it was clear and sealed up well. unit began cooling again as air flow returned. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Andice, TX 78628
Kimo
Job Details: 10/10/2022
Arrived onsite for dishwasher that is not going through wash cycle. Upon inspection I found that the unit had a wash motor not running code stored. I cleared code and found that the unit didnt run. I replaced the monad that unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/10/2022
"Arrived on site and inspected range, bubble solution all connections on all valves and did not see any gas leaking. Found left front valve is stuck slightly open and after resetting it it is working properly. No further repairs required at this time, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/10/2022
"Arrived on site to insect dishwasher clean light flashing. Upon further inspection, I found the unit unplugged and plugged it back in. Placed the unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During testing, I removed the drip tray from the float switch and found water in the tray. The unit operated as designed. During testing, I found a large amount of rinse aid suds in the tub. It appears that when the customer put rinse aid in the dispenser, instead of removing the cap, they sprayed the liquid into the dispenser getting rinse aid on the dispenser and door. Customer said the unit has never functioned as the clean light automatically came on when they attempted to run a cycle. I cleaned the suds from the unit and removed and replaced the float switch due to not being able to get all the water out the old one. Retested and unit continues to operate as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed at the end of service, job completed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Harker Heights, TX 76548
David Z
Job Details: 10/10/2022
"Arrived on site to diagnose washer that customer says had leaked. Checked around washer and didn't find any signs of a leak. Found hoses were reversed, cold and hot backwards. Reversed hoses and ran test cycle. Couldn't find a leak in test cycle. Ran clean washer cycle and shook basket around to see if i could find any leaks. Let unit run while agitating a large amount of water and did not find any leaks. Advised to have customer follow up with details if issue returns, but all is working as designed at time of service. Drain may be locking after running multiple cycles, or unit was overfull and caused some water to go over the tub ring. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Harker Heights, TX 76548
David Z
Job Details: 10/10/2022
"Arrived on site to diagnose washer that gave off noise and a burning smell. Examined unit and found the bolt holding the cam pulley on had loosened, and cam pulley wobbled till the belt came off and sliced into the cage. Called findings into safety and advised the repair is a new cam and belt. Safety approved a concession for the repair, W14IF50WPL1. Replaced cam and belt and calibrated. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Temple, TX 76501
David Z
Job Details: 10/10/2022
"Arrived on site to diagnose washer that was banging when in use. Checked unit and found it was not leveled at all on install. Foundation of house is badly shifted and has a serious downward angle in laundry area. I leveled the unit as close to centered as possible and verified with my level. Based on the shift in the house, the legs are maxed out for adjustment. Advised customer may need to have a platform made to level if issues get any worse. Tested and found basket is no longer banging front of unit. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Temple, TX 76501
David Z
Job Details: 10/10/2022
Arrived on site to diagnose range with non functional right rear burner. Customer said they had heard it zap and it stopped working. Checked burner and found the element coil burnt. Replaced element and tested. Verified working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Pflugerville, TX 78660
Cliff
Job Details: 10/10/2022
Arrived on site to replace sealed system in refrigerator. Replaced ordered parts and vacuumed unit. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Round Rock, TX 78665
Cliff
Job Details: 10/10/2022
"Arrived on site to diagnose a range that is not level. Adjusted leveling of unit to proper position. All is working properly at this time, and door is level within 1/32 of an inch to console."
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Georgetown, TX 78628
Vincent
Job Details: 10/10/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint was middle burner not staying on. Tested unit and replaced the manifold with valves. Tested unit and its now operating as designed. Tested for leaks with my bubble leak detector and no leaks where found. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78737
Luis
Job Details: 10/10/2022
"Arrived on site for water leaking. Brand new house built,under construction. Pulled unit out from enclosure found leak at water line source connection to unit,ran diagnostics ran water through system had water drain from pump no leaks. Customer will need to have water line replaced."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78747
Luis
Job Details: 10/10/2022
"Arrived on site for no,ice. Found unit not powering on diagnosed a defective pump,replaced pump assembly,ran water through pump no leaks,water drained from pump no leaks at tubing and connections."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78747
Luis
Job Details: 10/10/2022
"Arrived on site. Freezer temperature reading 2? no ice build up on evaporator cover,good strong air flow,ran diagnostics changed defrost setting to basic,ran heater test passed."
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near Austin, TX 78753
Matthew
Job Details: 10/10/2022
Arrived onsite to replace faulty control. Replaced control and tested. Unit still not functioning properly. Ran test and found bake element OL. Disassembled and removed side panel. Found hidden element failed in several places. Replaced bake element. Tested unit and unit is now functioning properly. Heated to 350 degrees to allow oils to burn off. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details: 10/10/2022
"Arrived onsite to replace faulty compressor. Replaced compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spec and tested unit. Unit compressor is running and unit began cooling. Advised customer to give 24-48 hrs to monitor temperature before use. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Matthew
Job Details: 10/10/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Verified proper 240vac at terminal block. Unit powered on and is tumbling. Disassembled unit and found thermal cutoff OL. Replaced cutoff. Tested unit and unit is functioning properly. Recommended customer have external ventilation checked. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Matthew
Job Details: 10/10/2022
Arrived onsite for center burner not igniting properly. Upon arrival inspected unit. Found debris in burner ports not allowing gas to flow freely and ignite. Cleared debris and tested. Unit is now functioning properly. Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Austin, TX 78724
Matthew
Job Details: 10/10/2022
Arrived onsite to replace damaged outer door panel. Replaced panel. Tested unit and unit is functioning properly. Job complete