Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator upper and lower ice maker not operating. Tested temperature in FC and RC and found within range. Performed diagnostics mode aand cycled ice maker. Found top ice maker not completing step 1 in diagnostics mode. Tested bottom ice maker and found error E3, cannot find home position. Removed failed ice maker and installed new. Called tech support and spoke with JK (SR#7723542542535). Found UI not reversing DC voltage to icemaker. Will need to replace UI. Schedule return for Monday the 3rd.; ordrng 1 W10893940 (CONTROL/UI)"

Near Walsh Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site for now power, found power block loose on one wires casing burn mark, R&R block and tested good."

Near Argentia Rd, Austin, TX 78757
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSO42QMB01 "Arrived on site for refrigerator light and UI not working. Performed diagnostics mode. Tested door switches at main control. Found control not reading door switches. Found unit will need control kit to complete repair. GE top mount freezer and a stand up freezer, both seem to have clogged defrost drain lines. Contacted office to inform of job add on for Tuesday. ; ordrng 1 SEENOTE&STICKYNOTE (ADD 2 Additional appliances for Tuesday’s return) and 1 W10818296 (CONTROL KIT)"

Near W Cimarron Hills Trail, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for unit leaking slowly from under unit. Found drain hose not connected to drain. Re attached drain hose and tests good. No water supply during service

Near N Mopac Expy, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for no drain, found drain pump missing blade, R&R drain pump and tests good no leaks on site"

Near Indian Mound Dr, Austin, TX 78758
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for unit not chiming. R&R control and tested good

Near Circuit Lane, Austin, TX 78728
Paul R.

Paul R.

WASHER WHIRLPOOL IAX4000RQ2 Arrived onsite for the washer with the hoses inside the unit leaking water. I found the hose between the fill valve and the vacuum with a hole in it. Need to replace the hose to complete service. Ordering C-NOTES & WP3357328 HOSE. RS for Mon 12/3.; ordrng 1 C-NOTES (AUTHO?) and 1 WP3357328 (HOSE)

Near Hymeadow Dr, Austin, TX 78729
Luis M.

Luis M.

REFRIGERATOR GE PDS22SFSBRSS Arrived on site for ice build up found unit constantly running removed evaporator cover ohmed heater good. Diagnosed faulty temp sensor on evaporator and wall sensor. Replaced both sensors left unit off to allow evaporator to defrost

Near Rainey St, Austin, TX 78701
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for unit getting error code F6-E8. Performed diagnostics mode and verified error code found lost communication with microwave manger. Flowed tech sheet for fault. Checked connection and replaced UI. Found error code more intermittent and microwave reading to close door with door in closed position. Removed microwave manger and installed new. Tested unit and same failure occurs. Found when opening microwave door light will not turn on. Will need to replace complete switch assembly. Checked fuse and tested good. Requesting 2nd man and possibly 2 hours for repair. ; ordrng 1 DOORSWITCHASSEMBLY (DOOR SWITCH ASSEMBLY ) and 1 SEENOTE (SEE NOTE AND STICKY NOTE ) and 1 WIREHARNESS (WIRE HARNESS )

Near Sequoia Trail W, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “freezer door not shutting” complaint. Inspected unit and found evaporator motor defective and drawer rails sticking. Ordering new evaporator motor and new slides, since ones that I arrived with are defective. Instructed customer to thaw unit, with drawer open 24 hours before repair tech arrives. Return for repairs on 12/04.; ordrng 2 W10858096 (slide)s and 1 W11036566 (motor-evap)"

Near Alta Vista Dr, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED25RFXFW00 Arrived on site for no cooling. Found compressor warm and not running. R&R start relay and over lead. And unit turned on and started cooling.

Near Katzman Dr, Austin, TX 78728
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “making noises and producing error codes” complaint. Inspected unit and generated F3E1, F0E4 and F6E7 error codes. Found control and console faulty. Ordering new control and console. Return for repairs on 12/04.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)"

Near Riverside Dr, Bastrop, TX 78602
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW1 Arrived onsite for the washer with clothes getting stuck under the agitator and ripping. I found a pair of sweat pants lodged under the agitator plate when I arrived. I removed the agitator and removed the clothing. I found the agitator warped and replaced it. Ms and I tested the unit with clothing in a cold wash cycle and the unit worked as designed. Call complete.

Near Prince Andrew Ln, Austin, TX 78730
James C.

James C.

RANGE WHIRLPOOL WEG745H0FS1 Arrived on site and tested operation. Found that the push rod for door switch is bent and causing light to stay on as well as the broiler cutting off due to the control thinking the door is open. Straightened push rod and tested. Unit working properly. Job complete

Near Elm St, Jonestown, TX 78645
Thomas L.

Thomas L.

WASHER LG WT5001CW "Previously diagnosed failed water valve, replaced value, unit is operating properly, all water connections are dry"

Near W Ridge Dr, Cedar Creek, TX 78612
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JSD2695KES "Arrived on site for ice dispenser not operating properly, replaced keypad, tested functions and everything is working properly and all water connections are dry."

Near Alum Creek Dr, Cedar Creek, TX 78612
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. Customer stated that the soap dispenser was not staying set to powder and the soap would back up in the dispenser. Also finding clothes with cuts in them and having an odor after complete. Ran diagnostics and found fault for over suds. Asked customer when the last time the unit had a clean washer cycle and it was about 2 month prior with vinegar and baking soda. Instructed customer that the foaming of that mixture can cause issues with sensors and the best cleaner is the Affresh cleaner as it will remove build up and odor from the unit. Tested dispenser and found the divider is not staying up in the powder soap position. Installed new dispenser and tested. I also found no sharp edges on any components inside the basket of the washer. Unit working properly. Job complete

Near Breeze Way, Jonestown, TX 78645
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave not heating. Verified complaint and tested the turntable motor due to customer advising turntable was not working. Testes at motor and got 0 volts AC. Unit will possibly require Mag, Cap and Diode replacement. Unit also needs control panel due to voltage not reaching turntable motor. Office to order and reschedule after Authorization is granted.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 WB07X11008 (CONTROL PANEL ) and 1 WB26X10154 (TURNTABLE MOTOR)"

Near Shimla Drive, Killeen, TX 76542
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS03 "arrived on site to inspect oven temperatures. Upon further inspection, using my multimeter I placed the thermal lead in the middle of the center rack of the upper oven and began testing on Bake at 350 degrees. My reading at 350 Preheat was 327. My next five readings were 368, 353, 357, 344, 356 for an average of 355.6 degrees. Using the same method, I tested the lower oven and my temp reading at the 350 degree preheat was 401. My next five readings were 401, 305, 409, 320, 397 for an average of 366.4. I calibrated the lower oven minus -10 degrees and left the upper oven at zero calibration. I advised the customer of my findings. Job completed."

Near Austin, TX 78717
Al R.

Al R.

DISHWASHER GE GLD5600N10BB "Arrived to inspect dishwasher not completing a cycle. I confirmed the complaint and checked the incoming water at the valve. I got water from the wall, but the dishwasher never filled with any water. Office to order water inlet valve. NEEDS MORE WORK. ; ordrng 1 WD15X10003 (WATER INLET VALVE)"

Near Lindsey Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PRY01 "arrived on site to install previously diagnosed and ordered part. I reinstalled the control which was rebuilt due to not responding when tested for voltage. I pulled the unit from the wall and installed the control and tested the unit and it operated as designed. I double checked to make sure it was heating and both the upper and lower chambers were heating. Customer paid in full at previous service call, nothing owed at this time. Job completed."

Near Along Creek Cove, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator making loud noises. Upon further inspection, I placed the unit in diagnostics and tested the unit on model number three, Evap fan motor and damper. When the damper would open and close it was making a loud noise and the Evap fan was was making a loud noise as it ramped up rpm’s. I called Techline and spoke to Ed regarding the Evap fan motor and he advised that it shouldn’t be making the noise as it should be a smooth sounding motor. Ed advised to replace the Evap fan motor and I advised that I would be changing the damper also due to the noise it was making. Ed provided file number 7723543589. Once I had the fan motor and the damper replaced, I removed the back cover to check the drain tube and found it badly gapped. Using manufacturers approved silicone, I sealed the gap. I placed the unit back in it space and leveled the unit. No water leaks observed during service, job completed."

Near Continental Pass, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave arcing. Upon further inspection, the customer had the unit unplugged due to it arcing. When I plugged the unit in, the unit arched at the base of the power cord. I immediately unplugged the unit and pulled the unit from the wall. Once I had the unit down, I found several places where the unit arched and melted the foil tape at the vent. There were a few places on the vent where there were burn marks. I removed the cover to inspect the inside of the unit and found all components good. I found three staples in the fire insulation near the vent that could possibly be the issue. Using my multimeter, I checked to see if there was an6 voltage from the ground at the outlet to the vent hood and found 23 volts. I advised the customer of my findings. I put the cover back on the unit and put the unit back on the wall. The hole where the power cord goes through was too small and the power cord was wedged against the vent hood.

Near Mistflower Springs Dr, Leander, TX 78641
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave not heating. Verified complaint and tested the turntable motor due to customer advising turntable was not working. Testes at motor and got 0 volts AC. Unit will possibly require Mag, Cap and Diode replacement. Unit also needs control panel due to voltage not reaching turntable motor. Office to order and reschedule after Authorization is granted.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 WB07X11008 (CONTROL PANEL ) and 1 WB26X10154 (TURNTABLE MOTOR)"

Near Shimla Drive, Killeen, TX 76542
Lou S.

Lou S.

RANGE AMANA AER6303MFS1 "arrived on site to inspect oven making squeaking noise. Up. Further inspection, turned the unit on Bake at 350 degrees and allowed the unit to heat up. When I opened the unit door, I heard the unit squeak as the element feet rubbed against the bottom of the oven when the element was expanding. I adjusted the right side feet and tested again and did not hear the noise anymore. I advised the customer of my findings. Job completed."

Near Rock Ridge Trail, Liberty Hill, TX 78642
Lou S.

Lou S.

DRYER MAYTAG MEDB835DW4 "arrived on site to install previously diagnosed and ordered parts. Due to the unit making a loud noise, the previous tech ordered the tension pulley and dryer kit. I remove and replaced the tension pulley and dryer kit consisting of the rollers and belt. After putting the unit back together, I tested the unit with the customer present and the unit operated as designed. No lint observed during service, job completed."

Near Hedgerow Ln, Liberty Hill, TX 78642
Scott  M.

Scott M.

WASHER GE WCSR4170G1WW Arrived on site for unit not spinning . Found belt is wearing out and slipping .ordering belt and tool . No water leaks detected at time of service . Please call to set return visit ; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WX05X20641 (service kit belt too)

Near Kenswick Dr, Austin, TX 78753
Paul R.

Paul R.

VENTHOOD KITCHENAID KXD4636YSS3 "Arrived onsite for the vent hood that will not go up or down. I found the hood in the down position and not coming up because the filters were removed. Ms stated she removed the filters to clean them and the hood went down when she wasn’t looking. I raised the hood manually, installed the filters, and tested the unit. The unit is working as designed. I explained to the customer to make sure the hood is in the up locked position before removing the filters for cleaning. Call complete. Use Authorization # KHJO700EPL1."

Near Crossland Dr, Austin, TX 78726
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and found freezer ccompletely thawed out at 56f but still attempting to cool. Fridge at 40f. No blockage. Diagnosed as weak compressor with possible leak. Quoted for labor and compressor and valve and drier. (See lbh) office to wait for confirmation from customer before rescheduling as customer I displeased with failure and will call whirlpool. ; ordrng 1 TJ90SF8404 ( VALVE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Robb Ln, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site and tested operation. Found condenser lines vibrating while compressor running due to vibration mastic installed in the wrong position. Moved vibration pad to proper line and tested. Unit working properly. Job complete

Near Sierra Trail, Lago Vista, TX 78645
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found fan not plugged in to harness. Corrected issue and tested. Unit working properly. Job complete

Near Tessera Pkwy, Marble Falls, TX 78654
Robert J.

Robert J.

OVEN WHIRLPOOL WGE745C0FS00 Arrived on job for complaints of switch fir front left burner loose. Found that switch not active in all positions. Replaced switch and test.

Near Crepe Myrtle St, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on site to install previous diagnosed parts. Customer stated they had plugged unit in since last service. Tested ice makers and found both operating and have been producing ice. Performed diagnostics mode and found and found evaporator thermistor opened. Inspected door seal and found freezer door gasket and right door gasket torn. Gained access to evaporator panel. Removed failed panel and installed new. Removed failed gaskets and installed new. Adjusted gasket with heat gun and tested door seals. Powered unit on. Tested unit. All tested good, no water leaks present."

Near Bent Tree Loop, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator not cooling in RC. Performed diagnostics mode and tested bi-metal and found closed. Tested damper control, thermistors. Inspected freezer and found not completing defrost cycle. Removed from sensor defrost cycle to 8 hour defrost cycle. Inspected both ice maker and both are producing ice. Spoke with customer on operations. All tested good, no water leaks present."

Near Santa Maria St, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE515S0ES0 Arrived on site for range cooktop light inductor staying off and not baking to correct temperatures. At time of service f service the light was off. Tested all burners on high heat serval times to insure light was shutting off. Performed temperature test up to preheat. Spoke with customer on operation. All tested good. (CO100)

Near Hedgewood Dr, Georgetown, TX 78628
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the main control and tested the unit. The needs cleaning light is off and the unit is working as designed. Call complete. Authorization Number ES93059P.

Near Denali Pkwy, Austin, TX 78726
Paul R.

Paul R.

WASHER MAYTAG MVWC360AW0 "Arrived onsite for the washer that is stuck in sensing mode, not filling with water at all or advancing in the cycle. Mr stated it was a different problem than before and the unit was staying in sensing then the lid lock would start flashing. I tested the lock switch solenoid, the lock switch, and the lid switch. All test were within specifications. I checked stored error codes and found an F7E1 again. I went to spin the basket and found it lightly stuck but once I freed it it spun good. I ran the auto cycle and the unit worked as designed. I ran manual diagnostics and switched back and forth from agitate to spin multiple times but can not duplicate the problem. The splutch and the actuator are working as designed. I told mr to try it again to see if it is going to fail. Call complete."

Near Mystic Oaks Trail, Austin, TX 78750
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found unit starts and runs but the pump just hums. Found that the water line is pinched and the drain line routed incorrectly and has pinched as well. Corrected supply line and drain line. Tested for proper operation and found unit working properly. Job complete

Near Rimrock Dr, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB Arrived on site and found unit needed door and hinge adjustment to prevent handles from rubbing. Corrected alignment. All checks good. Unit is now operating as designed.

Near William Mckinley Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and found loud Evap fan motor. Replaced fan motor. Now unit is operating properly.

Near Wells Rd, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for “filter stuck and no ice production complaint. Released filter and replaced. Found loose connection, behind icemaker. Reconnected. Unit is now performing as designed. No leaks detected, at time of service."

Near Swift Water Loop, Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit shuts off in mid wash” complaint. Inspected unit and found F8E1 error code. Removed cold water line from back of unit and found debris to be clogging inlet. Cleaned out inlet and flushed supply line. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Blair Ave, Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER GE GTW330ASK2WW "Arrived on site for “no drain” complaint. Inspected unit and found grit in drain pump impeller, causing pump to lock up. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Patti Cove N, Bastrop, TX 78602
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for “door open/close door error” complaint. Inspected unit and found door switches and interlocks faulty. Removed and replaced interlocks and switches. Unit tests good.

Near San Jacinto St, Smithville, TX 78957
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “not cleaning clothes” complaint. Inspected unit and found cold water valve solenoid connection loose and not connected well. Reconnected valve solenoid. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Nink Rd, Smithville, TX 78957
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW2 Arrived onsite to remove and replace lid assembly to top load washer from prior tech’s diagnosis. Remove faulty lid assembly and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Langtry Ln, Jarrell, TX 76537
Al R.

Al R.

DRYER AMANA NED4655EW1 "Arrived to inspect dryer not tumbling. I confirmed the complaint and disassembled the dryer to test the fuse, since the element turned on, but did not tumble. I check the fuse and it had no continuity. I removed and replaced it with the new part. I assembled and tested and the unit tested and worked as designed. No lint observed at the time of service.JOB COMPLETE."

Near Gary Loop, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR GE GSH25JGDBBB Arrived to inspect refrigerator not dispensing water. I confirmed the complaint and tested the ice in the same door and the unit produced ice. I applied the dispenser heater to the unit and used my steamer to unclog the water line from the bottom line that runs underneath the freezer door. I was successful in getting the blockage out and for the unit to produce water. I reassembled the unit and it operated as designed. Parts used: HeaterJOB COMPLETE

Near Shimla Drive, Killeen, TX 76542
Paul R.

Paul R.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for the dryer that the door swings in the wrong direction. I changed the swing on the door. I tested the dryer and it works as designed. Call complete.

Near Penny Ln, Austin, TX 78757
Al R.

Al R.

DISHWASHER WHIRLPOOL DU1030XTXS0 "Arrived to inspect dishwasher not cleaning dishes. I opened the unit and noticed the tube on the top rack that provides water to the upper spray arm was bent to the right side, causing the units upper arm not to receive the necessary water to effectively clean the dishes. I repositioned the tube into the water tube and the dishwasher worked as designed. No leaks observed at the time of service. NO PARTS USED.JOB COMPLETE"

Near Grey Fox Trail, Killeen, TX 76543
Al R.

Al R.

DRYER WHIRLPOOL WED7300DW1 Arrived to inspect dryer turns on and clicks. Verified complaint and disassembled the unit and removed and replaced the FUSE after I tested it and it had no continuity. After reassembly I tested the dryer and unit tested as designed. No lint observed at the time of service.JOB COMPLETE

Near Tripp Trail, Killeen, TX 76543
Wesley P.

Wesley P.

DRYER WHIRLPOOL MED8200FW1 Arrived on site and found unit operating as designed. Found exterior vent clogged. Removed blockage. Advised customer that heating but not always drying first load is indicative of a airflow problem.

Near Regis Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER ROPER n/a "Arrived on site and fountain gate two front door is locked, MS spoke with customer and they have counseled and no longer need services, job complete"

Near Grove Blvd, Austin, TX 78741
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMHC319ESS4 "Arrived on site and found center rack is making contact with interior of microwave cabinet, recommended that rack be removed from microwave when not in use. No for the repair is required at this time, job complete"

Near Creekmere Ln, Austin, TX 78748
Leonardo C.

Leonardo C.

COMPACTOR GE UCG1680LSS Arrived on site to test unit for door not opening. Test u it and found door jammed. Removed door and found 3 glass bottles of wine making unit unleveled making door jammed. Removed glass bottles test unit and unit test good.

Near Vance Cir, Austin, TX 78701
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8500DC3 Arrived on site for no operation. Found that the unit was totally dead. Found open fuse and replaced it. Also found that the electronic control had power to it but not out of it. Replaced console and control. Tested unit and unit works properly. Inside of dryer is clean. Customer will replace his vent hose.

Near Driftwood Dr, Marble Falls, TX 78654
Lou S.

Lou S.

WASHER MAYTAG MVWB835DC3 "arrived on site to inspect washer making loud noise. Upon further inspection, the customer advised that the unit is making a loud “cat screaming” noise. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit ran through diagnostics and operated as designed. I placed the unit in manual test mode and tested the high agitation and high spin and immediately I could hear the noise in high spin. I stopped manual test mode and unplugged the unit and tilted the unit back to find oil debris on the side panels and on the drains pump. I removed the rotor and found oil debris inside the rotor. I advised the customer of my findings and advised that the gearcase and clutch would need to be replaced. I removed and replaced the gearcase and clutch and put the unit back together and calibrated the unit. After calibrating, I placed the unit in diagnostics and tested and it operated as designed with no error codes. I tested the unit in manual

Near Herradura Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for oven door glass broken. Found broken inner glass. Replaced glass and found bad fuse, ordering new fuse WPW10545255 and tod WP4449751. Rescheduled for Thursday 11/29; ordrng 1 WP4449751 (TOD ) and 1 WPW10545255 (FUSE)"

Near Clearwater Way, Kyle, TX 78640
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace the control, UI, ice maker and ice maker fan. Replaced all parts and tested the unit. Tested the unit and unit is working properly. Advise customer to to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."

Near Cr 3150, Kempner, TX 76539
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE704DSS1 Arrived onsite to install new seal and door latch to dishwasher from prior tech’s diagnosis. Removed warn door seal. Installed new replacement and door latch. Reassembled and tested unit. Door now seats well to cabinet. No leaks found at time of service.

Near Acacia Way, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of top load washer get stuck on agitating cycle and will not advance. Tested unit and found timer faulty. P&L are as follows;WPW10175557 (Timer)

Near Camp Springs Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived on site for noise issue. Unit cooling correctly customer complaint is compressor too loud. Compressor appears to be working as designed. Called tech support per tech support no failure to compressor and unit is working as designed. File #7723522848

Near Steck Ave, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 "Arrived on site for ice build up on left side of Evap cover. Found water leaking from fill tube causing ice build up. Removed cover removed ice build up. Added fill tube extension to cover slots on fill tube and to prevent water from overflowing from slot. Ran icemaker through a,cycle found no water leaking fill tube."

Near Partridge Cir, Austin, TX 78758
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DS00 "Arrived on site replaced UI panel . Unit tested normal ,no key pad errors . Job complete ."

Near Margranita Crescent, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for loud noise removed deli drawer found fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support need to replace evaporator cover and secure cover with 2 screws in front and 2 under air tower.. Ordering Evap cover. ; ordrng 1 WPW10501260 (COVER\

Near Oak View Cove, Austin, TX 78759
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE760H0DH0 "Arrived on site , replaced blower fan . Preheated oven up no cooling fan errors . Job complete ."

Near N Plaza, Austin, TX 78753
Scott  M.

Scott M.

RANGE KITCHENAID KSDG950ESS1 "Arrived on site for unit display shutting off . Checked connections on display board . Ran diagnostics , no error codes . Connector wouldn’t sit properly . Replaced display . All features and functions of range work . No gas leaks detected at time of service . Job complete ."

Near Martin Ave, Austin, TX 78751
Clif L.

Clif L.

DRYER WHIRLPOOL WED9200SQ0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time.

Near Far View Dr, Austin, TX 78730
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site Poor washing . Found control wasn’t working correctly in diagnostics as well as poor wash motor . Ordering control and sump and motor . Please call to set return visit . Nonwater leaks detected at time of service .; ordrng 1 W10782773 (pump&motor) and 1 WP8564543 (cntrl-elec)

Near Bunny Run, Austin, TX 78746
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB980BW0 "Arrived on site to service washer. Homeowner left a voicemail with office to cancel request for services. No further work to be done at this time, and no work performed today."

Near Treasure Island Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRS25CNSS00 Arrived on site or no cool. Unit on compressor not running. Power to compressor diagnosed failed starter to compressor. Installed new starter to compressor powered unit on compressor powered on unit cooling down.

Near Loralinda Dr, Austin, TX 78753
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of soap dispenser not opening and closing, found dispenser spring was broken. I replaced dispenser, tested good."

Near Cherisse Dr, Austin, TX 78739
Jerry C.

Jerry C.

REFRIGERATOR GE GSH22JSDBSS "GSH22JSDBSS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor assembly and found the return line from the evaporator corroded and oily. I removed and replaced the section of tubing and then vacuumed the system. I pulled vacuum for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged the unit with the mfg prescribed refrigerant charge and tested. The unit appeared to cool as designed and I advised the customer it may take 12 hours to cool completely. No water connections present."

Near Chestnut Path, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Jerry C.

Jerry C.

VENTHOOD KITCHENAID KIRD801HSS0 "KIRD801HSS0 Arrived to inspect blower issue. I found the external blower was constantly operating and I advised the customer I could not service the unit. I found the venthood assembly would require substantial repair, requiring all switches, wiring harness and lift motor assembly. Further, the venting assembly was contaminated severely with mold and I could not assure the customer of complete removal. The customer elected to have the unit replaced and requested replacement information. The unit is a 30 inch version and subsequent models of the same width should be fully compatible with the counter’s existing cutout, but should be confirmed with a dealership.

Near Round Rock, TX 78665
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED70HEBW0 "WED70HEBW0 Arrived to inspect no start. I found the unit responsive to inputs, but it would not start the motor. I inspected and replaced the thermal fuse after determining it was open. The unit heated and cycled as designed afterwards. I removed lint from within the chassis and air plenum. Operational test good."

Near Haddington Cove, Hutto, TX 78634
Steve C.

Steve C.

RANGE KITCHENAID KGSS907SSS03 "Arrived on site for the unit oven is not working. Tested the unit and found on broil the valve solenoid will make a thump noise and nothing happens. Also found the keypad off option will not work and unable to turn the unit off. Tested the bake and nothing happens and igniter will will not spark. Also the fan blower is extremely loud clanking noise. Unit will need a new keypad, control, spark control, igniter, blower and valve (propane). ; ordrng 1 W10810687 (blower) and 1 WP9760229 (elctr-kit) and 1 WP9761566 (swtch-memb) and 1 WP9763716 (valve-gas) and 1 WPW10331686 (module-spk)"

Near County Rd 2200, Lampasas, TX 76550
Jerry C.

Jerry C.

RANGE WHIRLPOOL RF368LXPS1 "RF368LXPS1 Arrived to instal parts. I removed and replaced the terminal block and was able to use the existing pigtail with the direct wire connection system, part of the terminal block. I tested the unit under full load for an extended period and it worked as designed. Operational test good."

Near Mossy Rock Dr, Hutto, TX 78634
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect water dripping from ice dispenser. I found the ice maker housing was not fully seated and allowing excessive air to be drawn from the rc into the ice storage bin, causing freeze/thaw cycles and the resultant drip. The ice bin door gasket was badly deformed and I rotated it 180*. I seated the ice maker housing fully and tested the fan. I corrected misfitting of the crisper mullion and corrected cabinet twist and leveled the doors. I replaced the ice bin door assembly and tested. Operational test good, no leaks served during service."

Near Grace St, Taylor, TX 76574
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSF26C6XYY00 Arrived onsite to install new gasket to reservoir on SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and installed new seal. Reassembled. Evaporator cover not seals well. Tested water flow. Water flowing as intended. No other issues found. Collected remaining labor and part cost. All water connections were dry at time of service.

Near Duck Creek Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW7000DW3 "WTW7000DW3 Arrived to inspect error. The unit had a water level error code and I verified the water level to be correct. I attempted to replaced the control, but it was the incorrect part number. Office to order control p/n W11182871. The gear case was leaking oil and flinging it off the rotor. The gear case and clutch will require replacement. No leaks observed during service. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W11182871 (CONTROL)"

Near Chris Kelley Boulevard, Hutto, TX 78634
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found condenser fan motor not running. Tested in line diode and found diode with no continuity. Removed diode and installed wire using soldering methods. Also found fan blade not fully installed to motor. Secured fan blade to motor. Tested unit. Condenser fan and compressor comes on as intended. Good ice slab began forming. No other issues found. All water connections were dry at time of service.

Near Gabriel Woods Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived onsite to install new Evaporator and dye drier to SxS refrigerator from prior tech’s diagnosis. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Powered unit up. Found good frost pattern on evaporator. Reassembled no other issues found. All water connections were dry at time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found tub bounces around irratically. Removed and replaced suspension. Reassembled. Tub noises steady. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Lignite Dr, Jarrell, TX 76537
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Arrived onsite for customer compliant of RF section freezing up. Tested unit and found unit will not enter diagnostics. Also found UI LED display not fully illuminating.

Near Taffinder, Killeen, TX 76549
Brandon C.

Brandon C.

WASHER WHIRLPOOL MAV6200AWW "Arrived on site for customer complaint of washer making loud noise and walking during spin cycle. Found transmission bearings were bad. I quoted customer for transmission replacement, they are going to buy a new washer. Collected service fee on check"

Near The Hills Dr, The Hills, TX 78738
Brandon C.

Brandon C.

VENTHOOD KITCHENAID KIRD861HSS0 "Arrived on site for customer complaint of fan not working and down draft not operating. Found faulty switch, I replaced switch unit tested good."

Near Hedgebrook Way, The Hills, TX 78738
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replaced cam assy and tested unit, all functions tested OK. No leaks present. Job complete"

Near I-35, Denton, TX 76210
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replaced cam assy and tested unit, all functions tested OK. No leaks present. Job complete"

Near I-35, Denton, TX 76210
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replaced cam assy and tested unit, all functions tested OK. No leaks present. Job complete"

Near I-35, Denton, TX 76210
Lou S.

Lou S.

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer timer making loud noise after cycle completed. Upon further inspection, I turned the unit on and then advanced the timer to the off position and it made the normal timing sound. However, after approximately ten minutes, the timer continued to time down and was trying to advance to the next cycle. Using my multimeter, I ohmed the timer between the B and C connectors (light blue and black wires) and had the timer in the off position and the unit showed to be open. Prior to the service call, the customer had contacted Maytag and was able to get them to cover today’s service call including parts/labor. I contacted the office to verify and CW verified for me. I removed and replaced the timer and tested it and it operated as designed. No lint observed during service, job completed."

Near Farleigh Ln, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not draining. Upon further inspection, I opened the unit door and found no water in the bottom of the tub. The customer advised that he disconnected the drain hose from the drain pump and water went everywhere. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed until it got to the drain mode and the unit did not drain. Using my wet vac, I emptied the water from the unit. I removed the drain pump and found one of the impellers broken off. I replaced the drain pump and tested the unit again and again, the unit did not drain. I looked inside the sink drain and found a long metal object w the drain port coming from the dishwasher drain hose. I removed the object and pressed the cancel button on the unit to engage the drain pump and a little water came out. I got the remaining water out with my vacuum and removed the unit from its space and removed the drain

Near Saddlespur Ln, Leander, TX 78641
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"

Near Bordeaux Ln, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"

Near Bordeaux Ln, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"

Near Bordeaux Ln, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )

Near Rimrock Pass, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )

Near Rimrock Pass, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )

Near Rimrock Pass, Canyon Lake, TX 78133
Paul R.

Paul R.

VENTHOOD KITCHENAID UXL6036YSS0 Arrived onsite for the vent hood that turns itself off in low and medium. I found the fan in medium speed and low speed over amping causing the motor to shut off on over load. I found the speed switches not lining up even because of the broken slide causing the issue. I replaced the slide and tested the unit. The unit is working as designed. Call complete. Call complete.

Near Acacia Bud Dr, Austin, TX 78733
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer advised that the stop on the top rack had come off and he attempted to put it back on, but it kept coming off. I found that the right stop for the top rack was missing and the customer did not have it anymore. I had a stop (WPW10082861) in my van stock so I installed it and tested the unit. The unit operated as designed in diagnostics with no error codes. I showed the customer how to properly install the stop should it come off again. No water leaks observed during service, job completed."

Near Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GC5SHEXNS03 Arrived on site for control replacement. R&R control and did not fix unit. Unit will need the main control located I the back of unit near compressor. W10219463. Which is found UNAVAILABLE. Contact tech for any necessary questions if needed

Near Dona Villa Dr, Austin, TX 78726
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUIC15PRXS2 "Arrived onsite for the ice machine that was making very thin ice and stopped working. Ms stated she never noticed thin ice, it just stopped running water over the evaporator. I found the recirculating pump defective and the pump harness very corroded along with a broken pin in the harness for the WLS. Need to replace the pump and harness. Ordering harness and marking all prescreened parts as UORV. RS for Mon 12/3.; ordrng 1 C-NOTES (MS NEEDS AN AM APPOINTMENT.) and 1 WPW10340992 (HARNS-PUMP)"

Near Cat Mountain Dr, Austin, TX 78731
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for install prior dia part. Found ice bucket full upon arrival . R&R switch and diffuser and tested good, no leaks on site"

Near Longvale Dr, Austin, TX 78729
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Arrived on sote for no cool or ice. Found unit not running but lights on, R&R control and unit powered up and stated cooling. Found ice maker non responsive R&R ice maker and tested good, no leaks on site"

Near Wood Stork Dr, Austin, TX 78729
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE104ESS1 Removed and replaced failed drying agent dispenser. Tested unit and all water connections are dry.

Near Web Isle Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

FREEZER WHIRLPOOL GX5FHTXVY04 "Arrived on site for frost build up in freezer. Found EVAP frosted. Failed bi metal, will need new harness and new heater for peace of mind. Prior repair was not fix for symptom. No leaks on site; ordrng 1 W1029224 (DEFROST HARNESS) and 1 W10825088 (heater)"

Near Kilmarnock Dr, Austin, TX 78726
Scott  M.

Scott M.

RANGE WHIRLPOOL KSGG700ESS1 "Arrived on site for keypad issues . Found just the 9 button not working , all other buttons and features working . Replaced console with keypad . All buttons are now functioning . No gas leaks detected at time of service. Job complete."

Near E 6th St, Austin, TX 78702
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and found control shorted and pinched sensor wire. Replaced control and I pinched sensor wire. Unit is now operating as designed. All checks good.

Near Nighthawk Dive Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “leaking from front bottom” complaint. Per my previous diagnosis, removed and replaced broken upper rack manifold and spraybar. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near N Lamar Blvd, Austin, TX 78753
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and inspected washer and found a small hole in the pressure hose. Took one picture. Replaced pressure hose and cleared error codes through diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Harris Ave, Austin, TX 78705
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE540H0ES2 Arrived on site for door not closing fully. Tested unit and found door had weak hinge Springs. Replaced and tested door and it closed properly.

Near W Greencastle Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site and found no answer at door or phone. Contacted office and (MS) called and left tech message. Tag door at 8:21; ordrng 1 SEENOTE (NO SHOW)

Near Cliffbrake Way, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JS48NXFXDW05 Arrived on site for freezing conditions in fresh food section. Found some items at 31 degrees. Replaced thermistor and the diffuser. All water connections were dry.

Near Buffalo Peak Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

RANGE AMANA AKT3040E Removed and replaced left rear burner as hot indicator lights would not cycle off. All operations are now correct.

Near Eagle, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0EB1 Arrived on site for no operation. Arrived on site to find unit working properly.

Near Panther Hollow Drive, Marble Falls, TX 78654
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS42SEFXDA Arrived onsite for the the refrigerator to replace the previous diagnosed parts. I replaced the DC power supply and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Ladera Norte, Austin, TX 78731
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of grates not leveled. I replaced cooktop and grates, customer gave me the okay, tested good."

Near Tonkawa Trail W, Lakeway, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for customer complaint of leak, found leak coming from dispenser, I replaced dispenser, unit tested good in diagnostic mode."

Near Broken Lance Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator not cooling properly in the FC. I found the FC at -1 degrees when set at 0 degrees and the RC at 37 degrees when set at 37 degrees. I ran service test 101 and the bimetal thermostat showed closed. I ran a forced defrost to check the defrost circuit and found the defrost heater working as designed. After the forced defrost cycle completed I ran service test 101 again and the bimetal showed open. The display showed 25 degrees in the FC at this time and the alarm started beeping. I found the compressor not starting and the overload tripping. I tested the compressor windings and the capacitor. Both tested good. Need to replace the start device. Ordering WPW10197428 START-DEV. RS for Mon 12/3.; ordrng 1 WPW10197428 (START-DEV)

Near Lostridge Dr, Austin, TX 78731
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for upper rack and door noise issues. Found upper rack to have broken wheels and a broken stop and the door hinges had broken pads. Replaced and tested. All operations are normal and all water connections are dry.

Near Sheepshank Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WFC310S0ES1 "Arrived on site for customer complaint of a clip falling off of burner. I reinstalled clip, unit tested good"

Near Wildwood Cir, Wimberley, TX 78676
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site for customer complaint of filter being stuck, I removed filter and installed properly, tested good. Collected service fee on cc"

Near Red Hawk Rd, Wimberley, TX 78676
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site for customer complaint of unit not working properly and beeping, I put unit into diagnostic mode, found main control board was faulty, sending power to compressor, fans, and water valve without me telling it to. Ordering main control, and UIB, returning tech to replace main control first. Customer is aware of cost of both boards if needed ; ordrng 1 W11036562 (cntrl-elec) and 1 Wpw10675033 (cntrl-elec)"

Near White Rock Court, Dripping Springs, TX 78620
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS3 "Arrived onsite for the dishwasher with the detergent lid not opening or closing. Mr stated there was nothing wrong with the dispenser. Mr stated the machine has never cleaned the dishes good and the unit suds up bad. I found the customer using 7th generation liquid dish detergent for hand washing. Mr thought it was for using in the machine. I found the lower filter plugged with debris. I went over cleaning the filter with the customer. I ran diagnostics and found F6E1, F6E4, F6E3, & F3E3 stored error codes. I found the OWI lens covered with debris and cleaned it. The unit completed the cycle and all functions worked as designed. There were no water leaks present at the time of service. Call complete."

Near Williamsburg Cir, Austin, TX 78731
Diego G.

Diego G.

REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"

Near Heritage Hill, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"

Near Heritage Hill, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"

Near Heritage Hill, Canyon Lake, TX 78133
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washing machine that will not fill. Tested unit and found water valve solenoids for hot and cold fill weak and not allowing water into washer. Replaced water valve assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Rock Creek, Austin, TX 78734
Joseph C.

Joseph C.

OVEN GE JTP20W0F4WW "Arrived on site for “bake button not functioning” complaint. Removed defective panel, only to find wrong part number was ordered. WB36T10608 was ordered part. No information was found for model number with 04 engineering code. However, engineering codes 03 and 05 both use control panel with part number of WB36T10552. This is the part that I am requesting. Please do not substitute to previously ordered part, as it is too short, in length and too tall, in height. Office to set return schedule due to nature of requested part.; ordrng 1 WB36T10552 (control panel asm)"

Near Amber Dawn Ct, Manor, TX 78653
Lou S.

Lou S.

DRYER WHIRLPOOL WED4800XQ1 "arrived on site to inspect dryer running with the door open. Upon further inspection, I found that the door switch was broken and needed to be replaced.The customer agreed to the repair and paid in full. I removed and replaced the door switch and tested the unit and it operated as designed. No lint observed during service, job completed."

Near W Parmer Ln, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of ice not dispensing, I replaced ice bin, unit tested good."

Near Sweet Gum Dr, Kyle, TX 78640
Lou S.

Lou S.

WASHER MAYTAG MVWB755DW0 "arrived on site to inspect washer stopping in middle,of cycle. Upon further inspection, I placed the unit in diagnostics and tested and the unit attempted to show error codes, but flashed F7 and then went straight into test mode. I tested the unit and it filled and drained and when it was to agitate and spin, the unit stopped. I unplugged the unit and tilted the back to be able to look under the unit. I found large amounts of oil debris on the rotor and all panels of the unit. I removed the rotor and found a large amount of debris inside the rotor and on the stator/clutch. Also found that the clutch connection and stator connection was unplugged. I reconnected them and tested the unit again and it still stopped before agitation and spin all the time I could hear the unit attempting to engage the motor. No water leaks observed during service, job completed."

Near Avery Ranch Blvd, Austin, TX 78717
Clif L.

Clif L.

COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop that is not getting hot enough. Adjusted settings on gas valve for center burner to make it more efficient for homeowner. All is not working properly and no further repairs are needed.

Near Median Rd, Austin, TX 78734
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. Before I replaced an6 parts, I placed the unit in diagnostics and tested. Error code F7E1 appeared. I cleared the code and continued with testing. At the end of testing, there were no error codes, but the element did not heat up. At the previous service call, tech replaced the main control due to no voltage from control to element and tested and it failed. Tech ordered another control and UI panel. The panel did not come with the UI control; therefore, I am ordering the UI control , jumper wire, heater and will return with the main control and UI panel. No water leaks observed during service.; ordrng 1 W10518394 (heater) and 1 W11028004 (wire) and 1 W11028325 (HOUSING-UI)"

Near McKnight Loop, Austin, TX 78717
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIS18PNZB1 gate code 1106*. Arrived on site to diagnose and ice machine that is Making unusual noises. Tested unit and found cover grid not fully plugged in at Molex connector. This was causing ice to back up on the cutter grid and pump to run dry. Rewired cutter grid and verified proper operation of all components of machine. All is working properly at this time and no leaks were found at time of service. Unit is covered under manufacturer warranty until March 2019 and no charges were do from homeowner four trip today.

Near Water Front Ave, Lakeway, TX 78734
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not filling with hot enough water. Tested unit and found a thermistor wiring not fully seated in control causing misregister of temperature. Re-seated thermistor wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Golden Palomino Ct, Austin, TX 78732
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not spinning or agitating. Tested unit and found capacitor week and not allowing motor to run. The pastor has also damage control. Also noted oil leaking from gearcase indicating gearcase failure. All three parts will need to be replaced to complete repairs. Noted speed sensor fault in control most likely due to other components previously listed. But will bring new shifter assembly with me in case needed on return trip. Return date is set for 11/30/18.; ordrng 1 W11035751 (gearcase)

Near The Hills Dr, The Hills, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found freezer door offset due to shifted guide rails. Reset guide rails into proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service and freezer evaporator head four frost pattern in the kidding no cooling issues.

Near Swan Dr, Austin, TX 78750
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found cutter grid wire broken. Tested all other parts and components and found no other failures. Cutter grid will need to be replaced a complete repairs. Return date is set for 11/30/18.; ordrng 1 WP2313637 (grid-cuttr)

Near University Club Dr, Austin, TX 78732
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW6400SW2 "Arrived on site for washer not finishing cycles . Ran diagnostic and got RPS error . Ran diagnostics wash cycle . Tub was over filling during c1 stage of diagnostics . During manual agitation cycle unit shut down and got OL error . Ran spin cycle no error codes . Will need both RPS sensor ,control board .

Near Rainey St, Austin, TX 78701
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG505M0BB2 Arrived on site and found control shorted and tripping breaker and popping and burning. Ordering new control to repair. ; ordrng 1 W11126814 (CONTROL)

Near Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for odd smell. Ran diagnostics found damaged tube to recirculating pump,also found stained and odd smell from water pan. Installed new tube and water pan,ran diagnostics all test passed unit working as designed. ; used 1 W10863947 (TUBE) from stock"

Near Bouldin Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for broken wires to fill tube heater,removed failed fill tube assembly,installed new fill tube assembly ran water test passed water in icemaker unit working as designed."

Near Bears Den Ct, Austin, TX 78739
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR6775ADS "Arrived on site to install previous diagnosed parts. Gained access office holder, removed failed holder and cleaned terminal connectors. Added gas tap to RF burner de to threads to orifice was half stripped. Tested for gas leaks, none found. Installed top and tested burners. All tested good. Paid in full on previous visit."

Near S Elm St, Georgetown, TX 78626
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for low ice production. Ran diagnostics found water leaking from filter housing. Removed filter no,water entering reservoir,installed filter water entering reservoir but also leaking from housing. Diagnosed unit will need filter head and tubing connected to filter head; ordrng 1 W11256498 (TUBE) and 1 W11266112 (HOUSING) and 1 WPW10678299 (TUBE) and 1 WPW10678300 (TUBE)"

Near Bridle Path, Austin, TX 78703
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WCG55US0HS "Arrived on site for front burners not changing from high to low. Performed diagnostics and tested burners. Found front left valve needed adjustment and burner cap wrapped. Found front right valve not changing in BTU. Removed valve and installed new. Checked for gas leaks. Assembled unit and burner caps. Tested unit, all tested good."

Near Stanyan Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL GT4175SPS3 Arrived on site for microwave not heating or turntable turning. Inspected unit and tested. Removed unit and tested door switches. Found secondary switch stuck in open position and found primary not activating when door is in closed position. Removed failed door switches and installed new. Installed unit and tested heating operations. Tested all other operations. All tested good

Near Westmeadow Trail, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for dryer not heating. Customer stated that unit was not heating at all. Performed diagnostics and checked error codes. Performed temperature test on time dry and found heating up to 160° as designed. When removing vent found lint buildup in vent. Tested dryer on sensor dry and monitor temperature and time drop, operating as designed. Called tech support and spoke with Ed. Added wet towel and ran temperature test on sensor dry. Ed stated that unit is not at fault. (SR#7723529218). According to customer where vent exits there was no air flow movement at all. Contacted office spoke with Erika and she stated that service fee would be due.

Near Estefania Ln, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found error code 3-3 OWI calibration fault, 4-3 wash motor fault and 10-1 dispenser fault. Ran automatic test cycle and found water not entering unit. Tested water valve to unit and found in off position. Turned water on and ran test mode again. Inspected valve underneath sink for leaks and checked inlet valve and found hose was cross threaded on valve and leaking. Removed hose and installed correctly. Ran test cycle again and monitor for leaks. Found wash motor not activating. Tested voltage at control and found within range. Tested voltage at motor and found no voltage. Traced wire and found broken inside of door. Repaired wire and tested unit. All tested good, no water leaks present."

Near Pauling Loop, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for oven having F1-E3 fault code. Performed diagnostics mode and checked fault codes. Tested temperature sensor at control and found within range. Tested to ground and found failed wire harness. Checked harness for ground and found wire pinched. Gained access to harness and repaired. Assembled unit and tested. All checked good. Paid in full on credit card.

Near Gabbro Drive, Pflugerville, TX 78660
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for “bowed out side of cabinet” complaint. Inspected unit and found wrapper to be assembled correctly on unit. Instructed customer that wrapper has some play and that new wrapper would maintain same fitment. Unit is performing as designed.

Near Pecangate Way, Manor, TX 78653
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7000DW1 "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found out of balance, overloaded and motor overheating codes. Instructed customer to verify load weights and balances. Unit is performing as designed. No leaks detected, at time of service

Near William Harrison St, Manor, TX 78653
Jonathan  S.

Jonathan S.

DRYER MAYTAG MGDC465HW0 "Arrived on site for dryer not heating. Performed diagnostics mode and ran unit on time dry. Found igniter not glowing. Gained access to burner and igniter. Tested flame sensor and coils. Gained access to fuses and tested. All tested good. Inspected wire harness and connection. Checked voltage at gas valve with unit running at tested voltage, none found. Tested voltage at timer and found timer not sending voltage to valve. Schedule return for Monday the 3rd.; ordrng 1 WPW10185992 (TIMER)"

Near Bluebell Bend Cove, Round Rock, TX 78665
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WFC150M0EB2 Arrived on site and replaced switch. Unit is now operating without constant indicator light.

Near Sawbuck Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW2 "Arrived on site for “error codes” complaint. Inspected unit and found drain pump locked up. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near La Paz Ln, Del Valle, TX 78617
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL ED5CHQXKB04 "Arrived on site and found Evap fan bad And rattling. Ordering new fan assembly to repair. ; ordrng 1 W10124096 (fan,motor)"

Near Brown Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Autho from Selina to replace sump and motor. Job complete

Near Sierra Ridge Ct, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not working. Test unit and found no power at outlet. Plugged unit in on another outlet and unit getting power. Advised customer to call electrician to check outlet.

Near Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4024HW0 Arrived on site. Rep not available and building power out. Ordering door switch as apparently dryer shorts and arching visible at switch. ; ordrng 1 WP3406108 (switch-dor)

Near Gray Blvd, Austin, TX 78758
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL JGD3430BS00 arrived on site to test unit for unit igniting on its own. Test unit and found bad harness and bad module. Ordering new Harness W10854963 and new ignitor module WPW10475147. Rescheduled for Wednesday ; ordrng 1 W10854963 (HARNESS) and 1 WPW10475147 (MODULE SPARK )

Near Van Winkle Ln, Austin, TX 78739
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for the unit is not freezing or cooling. Found the compressor is turning off and on due to the start device is defective. Used personal stock start device and tested the unit. The compressor turned on and it kept on. The unit is starting to get cold and advise customer to wait 24 hours for the unit to start freezing and cooling. No water connections on the unit.

Near Duncan Rd, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR HOTPOINT CSX25GRBBAA Arrived on site for the unit will not dispense water. Tested the unit and found it is working properly. Customer advise she has not replaced the water filter in 5 years. Customer had a extra filter and went ahead and replaced the filter. Also clean the condenser under the unit. Unit works properly and all water connections were dry at the time of service.

Near Wyatt Earp Loop, Nolanville, TX 76559
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for the unit will not dispense ice. Tested the unit and found the dispenser motor is turning on. Inside the ice bin found the ice is all clumped together and melting. Found rust residue leaking inside the left door. Found the left door is warped and the insulation it’s caved in. Also found the icebox fanis weak. Unit will need a new left door, ice box fan and will use the separator on next visit. Advise customer door will take 6 to 8 weeks. All water connections were dry at the time of service.; ordrng 1 W10815695 (dor-fip ss) and 1 W10846539 (ICE BOX FAN)"

Near High Chapparal Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS Arrived on site and found unit heating as designed. Customer concerned by hot to touch surfaces. Advised customer concerning surfaces. Unit checks good. All operating as designed.

Near Trabadora Cove, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for dispenser not opening. Test unit and found dispenser getting voltage but not opening. Replaced dispenser test unit and unit test good dispenser opening no leaks present job complete

Near Twisted Oaks Ln, Kyle, TX 78640
Steve C.

Steve C.

WASHER WHIRLPOOL WTW8040DW0 "Arrived on site to replace all the parts previous tech ordered. Gain access to the spin basket and remove the spinner nut. Found the shaft has seized onto the GEARCASE and it’s all rousted out see pic. Also found the leveling pads are worn out. Unit will need a new outer tub, filter, screw and four leveling feet.will need AUTHO and reschedule customer. Will need two hours to complete the repair.; ordrng 1 CNOTE (AUTHO) and 1 CNOTE (2HRS) and 1 W10512161 (tub asm) and 1 WPW10109200 (screw) and 1 WPW10215093 (clean out filter) and 4 WPW10687506 (leveling leg)s"

Near William Tell Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED8200FW2 "Arrived on site and found error codes for restricted airflow, inspected exhaust vent and found it is not correct inside of wall, took one picture. Vent restricts down to less than half of its expected size. Recommended to customer that this be corrected to prevent any airflow concerns or further damage. No lint found in dryer at time of service, job complete"

Near Rockcliff Rd, Austin, TX 78746
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site and found unit manifold not engaging properly to hold rack in place. All else checks good. Ordering manifold to repair. ; ordrng 1 WPW10340542 (manifold)

Near Lehigh Dr, Austin, TX 78723
Kevin B.

Kevin B.

RANGE KITCHENAID KDRS483VSS04 Arrived on site and found when knobs are turned they make contact with the surrounding bezels. Centered bezels around knob so they have the correct amount of space. Job complete

Near Reveille Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site and found flame height is high, lowered flame height on both front burners. No further repair is required at this time, job complete"

Near Harper Park Drive, Austin, TX 78735
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB8959AWS5 "Arrive do. Site for retainer drop off. Installed clipped and tests good, no leaks on site"

Near Calico Bush Ln, Round Rock, TX 78664
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found wash motor is not running, after replacing wash motor ran a diagnostic cycle and found the new wash motor is leaking from the front seal Dripping down the locking clip. Will need to bring back a new wash motor to correct issue. No water leaks from connections at time of service.; ordrng 1 W11087376 (pump&motor)"

Near Austin, TX 78737
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AS05 "Arrived on site for door replacement, R&R door and tests good."

Near Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site and found start button on control board has to be pushed in too far in order for cycle to begin. Will need to bring back a new control board to correct issue. Prescreened control board was for a front loader model number that was incorrectly given. No water leaks from connections at time of service.; ordrng 1 W11256099 (CONTROL BOARD)

Near Tecoma Circle, Austin, TX 78735
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL AMV2307TFS2 Arrived on site for “vent noise” complaint. Insulated vent flap. Tested unit. Unit is performing as designed.

Near Caballo Blanco Rd, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for unit freezing in fresh food. Unit working as designed unit not freezing in fresh food.

Near Country Folks Ln, Buda, TX 78610
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KMBS104ESS02 "Ref#7723325379 Arrived on site for “not heating” complaint. Spoke with Timor, at techline. Unit had chattering relay for light switch. Per techline, removed and replaced control and door switches. Unit is performing as designed."

Near McBee St, Austin, TX 78723
Tyler B.

Tyler B.

OVEN JENN-AIR JJW2427DS00 "Arrived on site for stuck key error, R&R panel and selected model number off unit. Panel did function and heat. But was throwing error codes for microwave. Not a microwave unit. Will need to re order panel and office reschedule ; saved tckt"

Near Forest Mesa, Round Rock, TX 78664
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW1 Arrived on site for the unit will not drain. Found tub is full of water. Tested the unit and unit will not drain. Remove the drain pump and found a coin stuck in the pump. Found the motor has shorted. Replace the pump and tested the unit. Unit works properly and all water connections were drawing at time of service.

Near Boyles St, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator leaking from the filter area. Ms stated they tried changing the filter and it had gotten stuck. I found the old filter not completely seated causing the leak. I removed the old filter and installed a new one that ms had. The unit is not leaking anymore. Call complete.

Near Kolache Cove, Austin, TX 78750
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to install the temp logger. Installed the temp logger and the box is in the top shelf above unit.; ordrng 1 CNOTE (TEMP LOGGER)

Near High Oak Dr, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for fresh food door too high and unit wobbly. Lowered fresh food door from hinge screw,found unit wobbly adjusted from legs on base of unit. After adjustments unit working as designed"

Near Magdelena Dr, Austin, TX 78735
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and found oil on the floor next to refrigerator, found that oil is not coming from refrigerator, no fault found with refrigerator. No water leaks from connections at time of service, job complete."

Near Still Hollow Creek, Buda, TX 78610
Tyler B.

Tyler B.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site for drain complaints, found drain pump seized . R&r drain pump and tested good. During testing noticed cold water is coming in too slow. Unit will need new cold water valve. CNOTE part AUTHO ; ordrng 1 DC62-30312J (VALVE)"

Near Hidden Springs Path, Round Rock, TX 78665
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site to replace control board. As soon as I replaced control and plugged unit in, the board popped and blew the fuse. Ordering all door switches fuse and control. ; ordrng 1 W10138793 (fuse) and 1 W10211973 (switch) and 1 W10269457 (switch) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10849829 (cntrl-elec) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"

Near Val Verde Dr, New Braunfels, TX 78130
James C.

James C.

OVEN KITCHENAID KEBS107SSS04 Arrived on site and tested operation. Found no heat from Brooklyn element. Found visible failure of element. ; ordrng 1 WP9760774 (elmnt-brol)

Near Mira Vista, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site and installed new ice bin handle. Tested for proper operation. Unit working properly. Job complete

Near E 15th St, Georgetown, TX 78626
Brandon C.

Brandon C.

DRYER MAYTAG MEDB765FW0 "Arrived on site for customer complaint of door strike being broken, I replaced strike, unit tested good"

Near Olive Hill Dr, New Braunfels, TX 78130
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site and tested operation. Found unit is leaking from diverter. Unit will need new sump assembly to repair. ; ordrng 1 W10805015 (pump&motor)

Near Medicine Hat, Leander, TX 78641
Brandon C.

Brandon C.

COMPACTOR KITCHENAID KTTS505EBL0 "Arrived on site for customer complaint of trash compactor not opening. Found customer had solid pack on, I instructed customer on use of compactor. Unit tested good."

Near Highway 46 West, New Braunfels, TX 78130
James C.

James C.

REFRIGERATOR KITCHENAID KFCS22EVMS6 Arrived on site and inspected unit. Found rust streaks on freezer door and right side fresh food door. Customer has already tried the stainless brightener and is did not removed the rust. Unit would need new freezer door to repair. Door part number is 13094917SQ

Near N Poppy Hills Cove, Georgetown, TX 78628
Al R.

Al R.

WASHER WHIRLPOOL RAS8445KQ0 Arrived to install previously ordered parts. I removed and replaced the parts with the new ones. I tested the unit and unit tested as designed. No water leaks observed at the of service. Job Complete.

Near Solana Ranch Rd, Salado, TX 76571
James C.

James C.

RANGE WHIRLPOOL JJW8530CAB Arrived on site and tested operation. Found that the door does not spring shut and is not sealing to the top. Unit will need both hinges to repair. ordrng 1 WP74008014 (hnge-door)

Near La Quinta Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Arrived on site for water leaking. Diagnosed frozen drain,removed old drain duct bill installed updated drain tube kit,defrosted drain in freezer checked water flow through drain good. Part covered by AUTHO S38253 customer responsible for labor.

Near Angel Oak St, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR MAYTAG MFF2558VEB3 Arrived to inspect fc not cooling. Customer says she may have left the freezer door open. I observed and removed ice buildup in fc and sealed the bottom fc door that had several small air gaps. JOB COMPLETE

Near Pritchard Rd, Temple, TX 76501

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