Service History 316

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78753

Lou

Job Details: 03/04/2025

"Arrived on site to replace damaged doors. Upon arrival, I found the RC and FC doors were damaged/dented. I removed and replaced the doors, plugs and nameplate and tested operations. Unit is operating as designed. No water leaks observed during service, and no one available to sign for receipt. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Joe Z

Job Details: 03/04/2025

"F8-E1 long fill. Test valves and are good. Ran a normal cycle with deep water wash and unit fills continuously. As unit fills near the top of tub, drain pump energizes and all water drains. Inspected pressure hose and is good. Need to replace control due to pressure switch not operating. Replaced control W11607637. Test unit and is now operating as designed. No leaks present. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, Texas 78665

Andrew R

Job Details: 03/04/2025

Arrived onsite for dryer making noise. I found the vent in the back to be rattling around causing the odd noise. I added sound pads to prevent the vent from rattling around and unit now sounds as designed. Call complete. Installed W11113654 SOUND PAD.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, Texas 78665

Andrew R

Job Details: 03/04/2025

We serviced a

KITCHENAID OVEN

Model KFGG504KPS4

Near Austin, Texas 78749

Leonardo

Job Details: 03/04/2025

"Arrived on site to diagnose an issue with the oven not igniting. Tested the unit and found that the igniter was not making contact with the bake burner. Replaced the igniter and tested the unit, but the igniter continued to spark even after the flame started. Next, replaced the DSI board and bake igniter harness, but the igniter either failed to ignite or continued sparking. Will order a bake burner and another bake igniter. Rescheduled for Tuesday, 3/11.Parts used W11161843 WPW10324262 W11162730; ordrng 1 W10764654 (Bake burner) and 2 W11233072 (Screws)s and 1 WPW10324262 (Bake igniter)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 03/04/2025

"Washer is completely dead . No response . Unit is stacked in closet . Will need 2nd man to remove and to run complete dianostics . Did find latch and strike damaged . Ordering strike . Call to set return . No parts installed, no water leaks detected. ; ordrng 1 2ndman and 1 W11316914 (Strike)"

We serviced a

KITCHENAID COOKTOP

Model KCGC558JSS00

Near Burnet, Texas 78611

Wesley

Job Details: 03/04/2025

Arrived onsite and customer had name plate provided by C &D appliance. One from install was dented. Used cuetomer nameplate to replace. Unitnis now correct. No parts.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 03/04/2025

"Apt 123.....arrived on site for washer not starting . Found unit flashing 8-3 error code . Tub is dry . Cleared error code . Ran diagnostics, all checked normal. Ran quick wash for full cycle while looking at other appliances. Returned and found no new error codes and test wash passed all tests . Couldn't duplicate any faults with unit . No parts installed . Maintenance not on hand to sign ticket . C-NOTE . job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Georgetown, Texas 78626

David Z

Job Details: 03/04/2025

"Arrived on site to follow up on refrigerator making noise. Tenant let me know that the noise is coming from the bottom end under the condenser area. We have attempted to insulate and deaden the sound, which has not stuck. Based on the noise and being unable to insulate, ordering a sealed system repair to install a compressor that has significantly less vibration. Ordering sealed system repair. Office to schedule return. ; ordrng 1 W11632924 (Condenser) and 1 W11557671 (Compressor) and 1 W11506635 (Access Valve) and 1 Wpw10143759 (Dryer) and 6 W11113654 (Sound Pads)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78758

Scott

Job Details: 03/04/2025

"Arrived on site for dishwasher not washing . Ran diagnostics, got 4-3 &7-1 error code . Ran diagnostics wash test and wash motor is not pumping water . Replaced sump and motor W11025157. Ran test wash again . All checked normal. Nomwater leaks detected at time of service ice . Maintenance not on hand to sign ticket . Job complete ."

We serviced a

GE WASHER

Model HTW265ASW0WW

Near Florence, Texas 76527

Wesley

Job Details: 03/04/2025

Spoke with the customer and communicated that the correct valve will arrive in time to run the service call on Friday. Rescheduled service. ; ordrng 1 WH13X26534 (Fill valve)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78757

Scott

Job Details: 03/04/2025

Arrived on site for washer leaving load of clothes wet at end of cycle . Powered unit on and found tenant had spin select in the off position . Unit is draining and spinning when in test 7and 12 . Ran drain and spin and unit is performing normally . Could not duplicate fault . No parts installed . Nomwater leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Temple, Texas 76504

Robert

Job Details: 03/04/2025

NTW4516FW4 Arrived on site from previous visit to install parts. I installed control board then i calibrated I then ran diagnostic mode washer went through all cycles. I then tested in customer mode regular wash product working as its designed no water leaks visible from main water supply. I tried and balanced the washer as best as i could. The floor where the washer sits on is very uneven.

We serviced a

MAYTAG DRYER

Model MEDE201YW0

Near Copperas Cove, Texas 76522

Robert

Job Details: 03/04/2025

MEDE201YW0 Arrived on site for a dryer taking to long to dry. On arrival tested the dryer and it was getting really hot. I checked ventilation and sure enough it was in terrible condition. I removed vent to dryer and tested product vented great . I removed vent from wall and I found the flap to the elbow of the vent venting out of home was stuck. I fixed the issue but I instructed client they will need to replace the flap if it gets stuck again. No parts installed product works as it's designed.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Leander, Texas 78641

Daniel A

Job Details: 03/04/2025

"Arrived on site to inspect dryer taking multiple cycles to dry. Upon further inspection, I ran an airflow test and found that the airflow was greatly restricted. I ran another test with the vent detached, and the test passed. I checked the cycling and heating and was ok. I informed the customer that they will need to clean vents out or checked by a professional vent cleaning service. The dryer itself has no issues. No parts installed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Georgetown, Texas 78633

David Z

Job Details: 03/04/2025

"Arrived on site to diagnose dishwasher with smoke found. Customer clarified that unit smells like it's smoking / over heating and not cleaning dishes. I examined the unit and found that wash motor is not running, so unit runs the cycles and turns on the heater with nothing to dry. Called safety and reported findings, that unit has a failed dump assembly. Safety authorized repair of sump and motor, Autho - W1DJJP0WPL1. Replaced sump and motor and tested. Verified unit working as designed. No leaks found. Parts used - W11613479."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Beverly Hills, Texas 76711

Jonathan M

Job Details: 03/04/2025

"Arrived on site for a washing machine that is not draining. I've inspected unit and work area. The customer advised that i'm whenever they remove the basket, they can hear water in it and that the unit is leaking water. I did confirm the leaking issue and checked what they were talking about in the bottom of the basket. What I heard was the tub ring liquid inside the basket and did advise them that is normal operation because it acts like a counter balance. I found the leaking issue coming from the inlet valve. I replaced the inlet valve and ran the unit up three quarters full of water. I was able to drain it and found no further leaks detected. I ran the unit through an auto. Test and the unit is working and operating as designed. Call complete. W11210463."

We serviced a

JENN-AIR OVEN

Model JJW2830IM00

Near Austin, Texas 78731

James K

Job Details: 03/04/2025

"Arrived on site for F2E1 code. Upon arrival, error code was present. Proceeded to replace W11451409 console. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Killeen, Texas 76549

Brandon B

Job Details: 03/04/2025

"Arrived on-site for unit not turning on. Verified power is good. Found damaged harness and turn table motor. Also found the fuse blown. Ordering fuse(w11707984), turn- motor(w10642989), and harness(w11685583) ; ordrng 1 W11685583 (Harness) and 1 W10642989 (Motor turn) and 1 W11707984 (Fuse)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near San Marcos, Texas 78666

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for constantly running. Found pressure switch was faulty. Replaced control(W11603811) and unit working as designed. Unable to fully test due to no water supply. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Manor, Texas 78653

Justin

Job Details: 03/04/2025

Arrived on site for unit not filling. Called builder Tanner he informed me unit doesn't do anything just makes a hmmm noise. Ran diagnostics test unit would not do anything just like the builder said would not engage into wash cycle. Replaced puump and motor assembly. Ran test cycle unit is functioning properly and as designed to. No leaks present at this time job completed . Parts used w11613570

We serviced a

WHIRLPOOL RANGE

Model RF114PXSB1

Near Austin, Texas 78617

Leonardo

Job Details: 03/04/2025

"Arrived on-site to diagnose the issue with the left front and right rear burners not working. Tested the left front burner and found it was not receiving the correct voltage. Upon inspection, the receptacle was melted. Tested the right rear burner and found it sparking, with the receptacle also melted and the element stuck to it. Replaced both receptacles, as well as the small and large elements. Tested the unit, and it is now functioning properly. Job complete.Parts used: WPW10259865, WP660532, 814399 (x2)."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Georgetown, Texas 78633

David Z

Job Details: 03/04/2025

"Arrived on site to diagnose oven with F1E0 error present. On arrival power cycled unit and rechecked. Error comes back immediately. Panel will not alow you to cancel out or enter diagnostics. Per service manual, repair is to replace the UI/Console. Since this is the 2nd failure of a console within 6 months, replacement of oven appliance manager as well. Return visit set for 3/6. ; ordrng 1 W11600634 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Georgetown, Texas 78628

Miguel

Job Details: 03/04/2025

Arrived on site for door falling. Customer says if door is left open it eventually falls. Removed from under counter. Pulled spring back 1 notch. Door is holding better. Advised customer beyond a certain point the door will always slowly fall. Advised to Leave open but more up. Inspected and found right side frame is bent. Will need to order new tub assembly. Office will call to schedule.; ordrng 1 W11649982 (Tub) and 1 W11680335 (Support)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Leander, Texas 78641

Chris

Job Details: 03/04/2025

Arrived onsite for loose handle on unit upon further inspection found handle screw strip on handle side replaced handle W10894054 customer expressed other concerns light bulb out & front right burner not igniting properly parts order W10888179 bulb WPW10548355 harness switch W11590249 module spark WPW10515459 igniter surf no gas leaks observed during service ; ordrng 1 W10888179 (Bulb) and 1 Wpw10548355 (Harness switch) and 1 W11590249 (Module spark) and 1 Wpw10515459 (Igniter surf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, Texas 78724

Joe Z

Job Details: 03/04/2025

"Arrived on site for gets too cold in RC. Upon arrival, both Fc and RC are set to warmest setting. ran temperature test and get 35 In RC and 3 In FC. Test damper and remains open. Need to replace damper controller. Replaced damper control W11645127. Test unit. Damper now opens and closes. Returned temperature settings back to recommended. Unit is operating as designed. Job complete"

We serviced a

JENN-AIR OVEN

Model JGRP548HL05

Near Austin, Texas 78704

Leonardo

Job Details: 03/04/2025

Arrived on site to diagnose the unit for blinking yellow lights on large oven. Contacted Techline and performed tests with their guidance. Techline confirmed that the small oven sensor needs to be replaced. Will need to cut both sensor connections and wired them directly to the sensor using ceramic wire nuts on return visit. Ordered a new sensor and rescheduled the repair for Friday with a two-hour job. SR#7741007538; ordrng 1 W10859573 (Sensor) and 1 2hourjob (2 hour job)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Buda, Texas 78610

Leonardo

Job Details: 03/04/2025

"Arrived on-site to diagnose unit not heating. Tested the unit and found it making a loud noise when attempting to heat. Further testing revealed a faulty high-voltage system, including a bad capacitor, diode, and magnetron. Replaced all three components. Tested the unit after repairs, and it is now functioning properly. Job complete. Parts used: W11256462 WPW10693025 W10850446"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Austin, Texas 78751

Joe Z

Job Details: 03/04/2025

"Arrived on site for dispenser does not open to release detergent. Upon arrival, ran diagnostics and there are no saved error codes codes. Ran automatic test cycle and test completed but dispenser door did not open. Need to replace dispenser. Replaced dispenser W11412300. And re test unit. Unit is now operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Fort Cavazos, Texas 76544

Robert

Job Details: 03/04/2025

WRT311FZDW06 Arrived on site for a refrigerator freezing RC.On arrival I tested temperature -2 degrees FC and 32 degrees RC . Client stated the top shelf in the RC was freezing i found the temperature was set on coldest settings. I found a box of strawberries directly in front of ventilation. Freezer compartment was filled to max capacity blocking all vents from venting . I ran diagnostic control board and sensors working as designed no error codes. Instructed client not to block vents from air flow product works as it's designed no water leaks visible from main water supply. No parts used.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Niederwald, Texas 78640

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit not cooling. Found defrost issue, i removed ice build up and found harness failed, I replaced harness, and thermistor, unit tested good. Part used w11546681, wpw10384183"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Temple, Texas 76502

Sterling

Job Details: 03/04/2025

"On arrival verified complaint of broken top rack, on inspection the rack adjuster on both sides is broken. Unit will need adjusters replaced. Verified all other functions are good. Ordering adjuster 440963 reschedule for 3/10 customer requests pm.; schdld next appmnt for 3/10 MON !"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Copperas Cove, Texas 76522

Robert

Job Details: 03/04/2025

WFES3530RS0 Arrived on site for a range tripping breaker. I contacted client and he told me he will not be able to make it and he asked if it's okay if he opened the door for me and fix the issue. I told him yes he opened the door and now I'm fixing the issue. I flipped breaker back on and replaced control board and bake and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I turned off range due to nobody home. I texted client and notified if it happens again to reach out to his home builder. Client can't sign because he is not home locking door on my way out and making sure it's locked. I contacted whirlpool safety Lisa said the system is down to contact in a few hours.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Austin, Texas 78744

Leonardo

Job Details: 03/04/2025

"Arrived on site to diagnose unit not draining. Tested the unit and heard the drain motor struggling. Removed the drain motor from the sump and found a piece of glass lodged inside. Removed the glass, ran a test cycle, and confirmed the unit is draining properly. Job complete. No parts used."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78759

Andrew R

Job Details: 03/04/2025

"Arrived on-site for previously diagnosed parts. I replaced the upper and lower interlocks and the fuse on filter board. Unit is now operating and heating as designed. Call complete. Installed W11551558 Interlock, W11551761 Interlock, and W11707984 Fuse."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Kyle, Texas 78640

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit making a squealing noise and walking around. Found failed gearcase, I was unable to remove agitator. Ordering gearcase, agitator,splutch, and spanner nut. ; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78753

Justin

Job Details: 03/04/2025

Arrived on site for unit not heating or light displaying on console. Upon arrival unit was display wash showing time. Tested unit with water unit heated water to heated temperature. Ran multiple times unit heated every cup. Front office leasing agent Maria came to unit to witness. Tested unit with Maria she witnessed unit heating and powered on. No parts used job completed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Burnet, Texas 78611

Wesley

Job Details: 03/04/2025

Arrived onsite fo f8E4 error on first cycle. Removed from install and ran tests. No evidence of cracked tub or standing leaks. No evidence of leaks during cycle after 20 minutes. Advised cuetomer onnsudsing and on obstructed wash arm possibilities to cause a leak. All checks good. No parts.

We serviced a

WHIRLPOOL COOKTOP

Model W5CE3024XS00

Near Lakeway, Texas 78734

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of RF burner staying on high. Found failed infinite switch. We did not have correct model nu,ber on file, ordering correct switch. ; schdld next appmnt for 3/11 TUE AM"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Leander, Texas 78641

Miguel

Job Details: 03/04/2025

Arrived on site for washer having moisture underneath after wash. Found f0e9. Ran diagnostics and all components pass test. Water collecting on outside of plastic tray providing water. Replaced water valve assembly. Verified operation. Call complete W11624934

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Seguin, Texas 78155

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for no power. Upon arrival customer stated whenever the unit is plugged in, no lights illuminate but it sounds like the drain pump engages. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11603811) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Buda, Texas 78610

Brandon

Job Details: 03/04/2025

"Arrived on site to replace previously diagnosed parts. I replaced harness and control, unit tested good. Parts used w11591405 and w11728016"

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Lorena, Texas 76655

Sterling

Job Details: 03/04/2025

On arrival verified complaint of unit going from start to done. No error codes in system. Verified voltage and polarity are correct. Inspected harness and found broken at capacitor. Replaced lower harness. Ran normal cycle and confirmed unit is no2 working corr3ctly. Job complete installed w11643701

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Marion, Texas 78124

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for LF burner not igniting. Upon arrival tested unit, found all burners except the FL igniting properly. LF burner is getting a spark and gas but will not ignite. Inspected orifices and found the secondary orifice clogged. Attempted to remove debris but burner still will not ignite. Will need to order a conversion kit and replace both orifices. Customer not on site for signature. Ordering part, no parts installed, rescheduled for 03/07.; ordrng 1 W11428599 (Conversion kit)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Temple, Texas 76502

Tyler

Job Details: 03/04/2025

Arrived on-site for ice machine on arrival. Ran through diagnostic tests and found unit was evenly frosting over on the evaporator coil and the hissing noise previously heard was not present. I then disassembled the unit and found no resistance through the harness to the evaporator thermoster. And replace the harness and reported finding to tech line under Sr#7741040805. I then watched unit make one batch of ice. Customer was not present to go over the next twenty four hour instructions so I left a note on the top of their ice machine for customers to follow and inform us if any issues do return. Found no leaks and unit working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Georgetown, Texas 78626

Miguel

Job Details: 03/04/2025

Arrived on site for washer not completing cycles. Washer just runs all the time. Reconnected machine and drain pump started right away. Cleared and confirmed pressure switch error. Accessed control and blew through pressure switch. Verified drain not to far down hole. Replaced control. Recalibrate machine. Completed diagnsotics with no problems. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78745

Luis

Job Details: 03/04/2025

"Arrived on site for not dispensing ice. Found auger motor seized,replaced motor and coupler tested ice dispenser unit working as designed. Wpw10169511,w11671282"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for error f8e4(over flow switch). Verified code and found water in over flow pan. Cleared code and plan. Unit completed diagnostics with no issues. Advised customer to run clean cycles to prevent over sudsing. Also advised to switch to liquid soap and use as little as possible. Dishwasher is being supplied soft water and is over sudsing. No parts replaced at this time. Unit is working a designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Kingsland, Texas 78639

Wesley

Job Details: 03/04/2025

Arrived onsite and found unit operating with failed control with water pressure system failure causing multiple false codes and intermittent emergency drain. Replaced the control. Unit is now operating as designed. W11608056

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Austin, Texas 78745

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit running the drain pump randomly sometimes in the middle of the night. Found failed control, I replaced control, unit tested good. Part used w11608056"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Elgin, Texas 78621

Matthew

Job Details: 03/04/2025

Arrived onsite for unit leaking. Found cracked valve assembly. Replaced valve. Unit was out on the front porch. Was not able to test. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Temple, Texas 76502

Sterling

Job Details: 03/04/2025

On arrival verified complaint of unit it not starting. Verified start and cancel are not responsive and feel less resistance. Visual inspection of main board shows the mounting screws for the control have broken brackets allowing the main control to shift. Replaced main control and u it is now fully responsive. Ran component activation and verified full function and no leaks. Job complete installed w11613566

We serviced a

WHIRLPOOL MICROWAVE

Model MH1170XSB0

Near New Braunfels, Texas 78130

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for cycle not starting due to door open message. Upon arrival tested unit and found top interlock is not engaging properly. Gained access to internal components and found interlock is damaged mechanically. Replaced top interlock (WP8206419) and tested unit, unit is now reading door open and closed properly. Cycle is starting and unit is heating. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Cedar Park, Texas 78613

Chris

Job Details: 03/04/2025

Arrived onsite for unit fan/ vent not working upon further inspection found fan was buzzing replaced motor fan W11441128 tested motor fan unit is working as designed job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Austin, Texas 78756

Luis

Job Details: 03/04/2025

"Arrived on site for no lights. Diagnosed defective led module,per service pointer replaced all leds,installed updated leds all lights working as designed. Project code S84638 used 4 w11632139"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW2

Near Harker Heights, Texas 76548

Brandon B

Job Details: 03/04/2025

"Arrived on-site for washer not draining. Found error code f8e1, r1e2, f0e3, f6e3, checked gearcase and found no oil, replaced slider(w10734521) and latch(w11700916) calibrated unit and did factory cycle. Everything is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waco, Texas 76710

Jonathan M

Job Details: 03/04/2025

"Arrived on safe for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that certain loads will finish washing the other loads won't. I ran the unit through diagnostics and found an F0 E5 ( off balance load) error code. I ran the unit through an auto test and the unit ran as designed. I checked the suspension and found the suspension was good. I checked the basket assembly and found it properly secured to the drive shaft. I asked the customer about what types of loads were running when the clothes did not finish and she advised that one of them was a load of blankets. I did advise the customer that because this unit is suspension based, any kind of uneven distribution within the basket can cause off balance issues, depending on the load. I did advise that this is most common on bulky. Loads or really light loads, such as sheets. I went over loading procedures, and the unit is working and operating as designed. Call complete. No parts were installed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Temple, Texas 76502

Jonathan M

Job Details: 03/04/2025

"Arrive on site to install previously diagnosed parts. Turn inspect units and work area. I replaced the fuse, capacitor, and diode and then went to double-check my switches. I found one of the upper switches.Was stuck and would not make or break. In order not to replicate the same tissue with the fuse blowing, I left the unit it unplugged, but the unit will need a new upper interlock assembly for repair. Ordering the parts and rescheduling the customer to 3/4. ; ordrng 1 W11551558 (Upper switch assembly) and 1 W11551761 (Lower switch assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Austin, Texas 78758

Scott

Job Details: 03/04/2025

"Arrived on site for both ice makers not producing batches normally . Found frost building up on fz evap again . Ran harvest and fill test . Both passed at time e of visit . Ordering fz evap cover , ice box fan , thermistor and heater . Recommend having both ice makers on return if needed . No water leaks detected at time of service . Call to set return ; ordrng 1 W11129907 (Lh rail) and 1 W11129400 (Rh rail) and 1 W11407678 (Ice box fan) and 1 W11724692 (Thermistor) and 1 W11394920 (Evap cover) and 1 W11700340 (Defros heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near San Marcos, Texas 78666

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for no ice production. Found error E2(motor lost home position). Ice maker not responding to service test 57. Replaced ice maker(W11658802). Unit completed harvest with no issues. Unit is now working as designed. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Austin, Texas 78704

James K

Job Details: 03/04/2025

"Arrived on site for unit leaking water. Upon arrival, ran diagnostics and found water leaking from detergent drawer housing. Proceeded to replace W11172234 water inlet assy. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Austin, Texas 78734

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of UI console not responding, found failed console. I replaced console, but new console has dimples all over it, but it is working. Returning tech to replace console and mark console as damaged. Part used w10838672; ordrng 1 W10838672 (Console)"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW2

Near Kingsland, Texas 78639

Wesley

Job Details: 03/04/2025

Arrived onsite. Unit had been unstacked and placed in adjoining room. Repaired by disassembling and mending major alignment issues from unit being dropped. Dampened blower housing with padding. Unable to test due to plug inaccessibility. Manual alignment tests show positive results for predicted quiet performance within spec. Advised cueromer on repair. W11113654

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Jarrell, Texas 76537

David Z

Job Details: 03/04/2025

"Arrived on site to diagnose refrigerator making noise pretty consistently. On arrival examined FC for leaking icemaker. Found an ice formation at the bottom left side of the evap cover. I added some silicon around the fill tube, but didn't see a run when I cycled the icemaker. I did feel like there was some moisture infiltration, so I also sealed the liner. When evap fan kicked on I could see that the blade was wobbling and not spinning in place. Replaced evap motor and verified abnormal gyrating was gone. Unit working as designed. Parts used - WP2315549."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Kyle, Texas 78640

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for acting erratic. Found when plugged in unit would automatically enter into a drain. Recommending control replacement. No parts replaced. Office to reschedule. ; ordrng 1 W11608056 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78748

Luis

Job Details: 03/04/2025

"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker ran harvest test passed ran fill test passed. W11700250"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 03/04/2025

Apt 283No power to apt but Latch and strike messed up and not allowing door to close . Replaced latch W11565030 and strike w11316914 ( used from job 440994) . Door is closing properly . No power in apt to test fully . No water leaks detected at time of service. Advised maintenance to start unit when power is restored . No water leaks detected at time of service. Job complete Maintenance not on site to sign ticket .

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Leander, Texas 78641

Chris

Job Details: 03/04/2025

Arrived on site for unit leaking upon arrival I found valve broken on cold side replaced valve no leaks observed during service parts used W11222849 job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Georgetown, Texas 78628

Miguel

Job Details: 03/04/2025

"Arrived on site for dishwasher not pulling water. Entered diagnostics and found no errors stored. Ran and confirmed all components working. No failures found, no abnormal noises. Working as designed. Call complete"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Austin, Texas 78728

Andrew R

Job Details: 03/04/2025

"Arrived onsite for dryer not heating. The reason to the timer not going down is due to the dryer not heating. I found all the continuity to check good on the heater and thermals. I checked the outlet and found my L1-L2 only at 108v, L1-G 124v, L2-G 8v, L1-N 124v, L2-N 124, N-G 0v. I checked the breaker to see if one side was tripped and after resetting issue is still present. The breaker is rated at 15amps and whirlpool suggests a minimum of 30amps. I suspect the breaker cannot handle the dryer and is not able to pull correct voltage to their new dryer. Nothing wrong with unit at time of service. Call complete. No parts installed. I documented photos of the breaker."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Austin, Texas 78753

Justin

Job Details: 03/04/2025

Arrived on site for unit not completing cycle. Spoke with customer they had mentioned they can was 2 to 3 loads then unit just acts like it doesn't wanna work. Ran diagnostics checked for error codes f1 e2 displayed main control failure. Replaced control and calibrated ran test cycle. Unit is functioning properly and as designed to. No leaks present at this time job completed. Parts used w11400681

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 03/04/2025

Arrived on site to install previously diagnosed and ordered parts. I installed the UI and the console. I placed the unit into service mode and ran a test cycle. The dishwasher is now operating as designed. No water leaks observed during service. W11460908 W11632709

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW0

Near Waco, Texas 76706

Jonathan M

Job Details: 03/04/2025

"Arrived on site for a range that won't turn on. Inspected unit and work area. The customer stated that part of her control works, but the other part of her control buttons don't. She showed me what she was talking about, and I found that the right hand keypads were not working properly. I replaced the control and tested the unitby running a bake cycle at 350?F. I found the unit heating and operating as designed. Call complete. W11113908."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78754

Justin

Job Details: 03/04/2025

"Arrived on site to repair previously diagnosed issue leaking from door. Replaced vent and vent cover reassembled unit and tested. Ran test cycle 3 times to verify no longer leaking. Unit is functioning properly and as designed to. No leaks present at this time job completed. Parts used wpw10329609, wpw10334900"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Seguin, Texas 78155

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for leak. Upon arrival attempted to cycle ice maker, would not harvest. Replaced ice maker (W11700250) and cycled, during fill water would leak out of the funnel. Installed a fill tube extension (W11750811) and sealed around fill funnel. Ran another harvest and leak has been eliminated. Also sealed chassis to liner gaps on the lower portion of the FC. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78747

Leonardo

Job Details: 03/04/2025

"Arrived on-site to replace the drain motor. Replaced the drain pump, then tested the unit and found it still leaking from the inlet valve. Replaced the inlet valve, tested the unit, and confirmed there are no leaks. The unit is now draining correctly. Job complete.Parts used: W11434044 W11462456"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Manchaca, Texas 78652

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit leaking, found torrn bellow, I replaced bellow, unit tested good. Part used w11578223"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near San Marcos, Texas 78666

Andrew

Job Details: 03/04/2025

"Arrived on site and replaced previously diagnosed console(WPW10733627), clip(W10629551), control(W10906426), latch(WPW10653840), light pipe(W10839423), button tree(W10849355 and sump(W11025157). Unit is now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Belton, Texas 76513

Tyler

Job Details: 03/04/2025

"Arrived on site for range not turning on. On arrival confirmed issue and found 40 amp gfci tripped. Restored power and found 250 L1-2, 124 L1-n, 124 L2-n, 0 g-n. Foudn amp draw was 10 for bake element and 15 for broil. Found some damage on terminal and harness and replaced w11707167 harness and wpw10245259 block. Tested unit 2ith ground wire off and preheated to 500. Reattached wire and tested oven twice after letting temps drop to 300 both times and found oven heating as deaigned without tripping g breaker. Reported findings techline under Sr#7741074486. Call complete"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Round Rock, Texas 78664

Andrew R

Job Details: 03/04/2025

Arrived onsite for previously diagnosed parts. I replaced both thermistors and tested the unit. Unit is now heating as designed and is reaching the temp of 154 and drops as designed when heat is off. Unit now operates and heats as designed. Call complete. Installed WP8577274 THERMISTOR AND WP8557403 THRMST-FIX.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Kyle, Texas 78640

Leonardo

Job Details: 03/04/2025

Arrived on-site to inspect the oven for heating issues. Tested the unit and found that the glow igniter was not drawing enough amps to open the gas valve. Replaced the glow igniter and tested the unit by preheating the oven to 350?F. The unit is functioning properly. No leaks detected at this time. Job complete. Part used: 12400035

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Austin, Texas 78746

Joe Z

Job Details: 03/04/2025

Arrived on site with 2nd man JK. Had to remove 1st set of washer and dryer to access 2nd set. Replace drawer assembly W11524106. Test unit and is now operating as designed. No leaks present. Job complete. There was no one present upon completion to get signature.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HB05

Near Andice, Texas 78628

Miguel

Job Details: 03/04/2025

Arrived on site for flames being too high and soothing is left on the bottom of the pans. Found unit is set for natural gas and we have propane. Installed and completed conversion kit. Adjusted low setting. Verified operarion. Call complete. W11205318

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78753

Lou

Job Details: 03/04/2025

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Round Rock, Texas 78681

Justin

Job Details: 03/04/2025

Arrived on site for unit leaking from boot. Upon arrival noticed gab between boot right at the drain holes. Made adjustments and tested customer witnessed wash cycle and noticed no leaks. No leaks present at this time no parts used job completed

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elgin, Texas 78621

Matthew

Job Details: 03/04/2025

Arrived onsite for unit door not closing properly and lint screen not seated fully. Called techline for assistance. Spoke to Rich SR# 7741075230. S3nt pics and recommended wracking door to flex it. Door is seated better. Also maneuvered lint duct to allow screen to sit better. Unit is functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Jarrell, Texas 76537

David Z

Job Details: 03/04/2025

"Arrived on site to diagnose washer not progressing cycles or spinning. Checked errors and found F0E7, F6E3, F7E4, F7E9, which mostly related to drive system. I ran the unit in high speed spin, and found it would only move at low speed and stop. I checked the drive system and found the slider ring had separated and was dropped down by 1/4 inch. Replaced slider and retested. Found unit is now properly reaching high speed spin RPM, and did start and progress through a normal cycle. Repair completed. Parts used - W10734521."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near New Braunfels, Texas 78130

Tim M

Job Details: 03/04/2025

"Arrived on site to replace previously diagnosed part. Replaced oven sensor (W11598120) and tested unit, bake element is not engaging. Broil element does engage. Contacted GC for assistance, tested all the components surrounding the bake element, element tested within range 19.5 ohms, TOD tested good. Bake element is not receiving the proper voltage. When testing K1 relay black and red wire to bake element terminal, found it receiving 240V on both sides. All indicators point towards an issue with the main harness. Will need to order main harness and additional parts to ensure completion on return visit. Ordering parts, rescheduled for 03/07.; ordrng 1 W11245671 (Main harness) and 1 W11261167 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Harker Heights, Texas 76548

Brandon B

Job Details: 03/04/2025

Arrived on-site for dishwasher not starting. Found unit not starting. Ran diagnostic and found error code installed console(w11613564) and unit still not starting. Ordering control(w11683480) for reschedule. ; ordrng 1 W11683480 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Leander, Texas 78641

Chris

Job Details: 03/04/2025

Arrived onsite for door falling down when opened upon further inspection found right door hinge broken & left hinge on its way left was very weak replaced both left & right hinges parts used W11712995 W11712996 no leaks observed during test job complete

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS3

Near Granger, Texas 76530

David Z

Job Details: 03/04/2025

Arrived on site to diagnose dishwasher leaking when it was not currently being used. Line was capped off so it would not leak on arrival. I examined the inlet valve and found a crack running through it. Replaced inlet valve to resolve. Reattached supply line and ran. Confirmed unit working as designed. Parts used - W11175771. No water leaks found.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Waco, Texas 76704

Sterling

Job Details: 03/04/2025

"On arrival verified complaint of unit not running with low lights off and nonresponsive on inspection found that the unit is in flood sense and will not stop draining, remove pressure hose and still will not stop draining.Verified voltage and polarity are correct unit will need main control board.Visual inspection of the unit shows no further issues ordering main control W11603810 office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Austin, Texas 78751

James K

Job Details: 03/04/2025

"Arrived on site for unit making clanking noises. Upon arrival, customer present video recording and the sound occurs when it agitates during the pre soak. Ran consumer cycle to recreate issue and issue occurred after the initial fill is done when unit is agitating. Sound only occurs during the second pulse going counter clockwise. Upon closer inspection, found wash plate to be bouncy when agitating. Proceeded to replace W10752283 wash plate. Ran test and now stopped bouncing. Continued to check underneath tub and found excessive amount of debris (picture attached). Cleaned all debris and reinstalled unit back to original state. In addition, lowered all legs so rotor will not run on the floor on a heavy load. Called techline and spoke with Glen (cannot provide SR# due to system being down) and has no other recommendations. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Burnet, Texas 78611

Wesley

Job Details: 03/04/2025

Arrived onsite for sticking bin drawers and lubricated the glides for smoother operating. Cheese cupboard hinge door lubricated as well. All checks good. Unit is now operating as designed. Advised customer on findings and found integrity of all freezer bins correct. No parts

We serviced a

WHIRLPOOL WASHER

Model LSQ9244EQ0 A

Near Belton, Texas 76513

Sterling

Job Details: 03/04/2025

"On arrival, verified complaint of unit it leaking oil. Per previous diag replaced gearcase 3360629, clutch 285785, retainer ring 285353 , spin tube ring wpw10080230 , thrust washer wp63292 , and brake tube w10820043 . Ran cycle and confirmed function but during cycle agitator fell apart. Ordering agitator WP3946501 and bolt WP358237 reschedule for 3/10; ordrng 1 WP358237 (Bolt) and 1 WP3946501 (Agitator assy)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Belton, Texas 76513

Sterling

Job Details: 03/04/2025

On arrival verified complaint of unit making noise. Customer showed video of unit making noise. Identified noise as slider and rotor. Visual inspection shows no leaking from bearcase but slider and rotor are worn. Replaced both and unit is now not making noise. Calibrated unit. Job complete installed w11260238 and w10734521

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Round Rock, Texas 78681

Andrew R

Job Details: 03/04/2025

Arrived onsite for washer not agitating or filling. When I got my first look of the unit i found the washplate to be floating and not tightened down. I tightened down the washplate and tested the unit. Water pressures are good and the unit is completing full cycles. I ran a calibration. The unit wasn't filling up correctly due to the washplate floating and the unit could not sense the water level correctly. Unit is now operating as designed. No leaks present. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Copperas Cove, Texas 76522

Robert

Job Details: 03/04/2025

WRX735SDHZ03 Arrived on site for a refrigerator not working at all per notes. On arrival client stated the refrigerator wasn't making ice and that was the only issue. I jumped icemaker and it tried to engage in cycle but got stuck . I wasn't sent icemaker i ordered and reschedule client for 3/6/25 returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 WPW10300024 (Icemaker)

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Georgetown, Texas 78633

David Z

Job Details: 03/04/2025

"Spoke with customer en route to service. Customer requested cancelation, appliance already fixed. No services rendered. Closing ticket."

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Copperas Cove, Texas 76522

Robert

Job Details: 03/04/2025

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival client already flipped breaker back on. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again. I will be contacting whirlpool safety t i made a previous call and they said call in a few hours. Sr # 7741038254"