Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Thomas L.

Thomas L.

Arrived on site for no ice condition. Found open inlet water valve solenoid. Replaced and tested. Also found freezer led module has failed. Installed new module. Unit working properly and no water leaks found. Job complete.

Near Dessau Rd, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found open inlet water valve solenoid. Replaced and tested. Also found freezer led module has failed. Installed new module. Unit working properly and no water leaks found. Job complete.

Near Dewberry Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

Near Rosenborough Dr, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced failed start device to compressor

Near Country Trails Ln, Austin, TX 78732
Nathaniel B.

Nathaniel B.

Model MVWC415EW0, Arrived on call for washer making grinding and rubbing noise, f7 e5 shifter fault, f0 e2 over sudsing condition,, was able to run diag. 1 time only and found noise complaint is from a bad gear case, also found shifter not shifting and also no voltage to drain pump and found drain pump winding is showing open, will need gear case, shifter, main control, and drain pump, drain pump 67.78, gearcase 252.58, shifter 68.14, control 304.40 which tl280 229.99 =922.89 plus tax 76.14 which = 999.03, customer declined est. and only wants to pay the service fee, collected 108.24 after tax.

Near Alice Ave, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MVWC415EW0, Arrived on call for washer making grinding and rubbing noise, f7 e5 shifter fault, f0 e2 over sudsing condition,, was able to run diag. 1 time only and found noise complaint is from a bad gear case, also found shifter not shifting and also no voltage to drain pump and found drain pump winding is showing open, will need gear case, shifter, main control, and drain pump, drain pump 67.78, gearcase 252.58, shifter 68.14, control 304.40 which tl280 229.99 =922.89 plus tax 76.14 which = 999.03, customer declined est. and only wants to pay the service fee, collected 108.24 after tax.

Near Alice Ave, Bastrop, TX 78602
Clif L.

Clif L.

Whirlpool refrigerator WRF767SDEM01, Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found RC fan motor not operating even though temperature is not correct. This is due to a communication issue between RC wiring harness thermistors and user interface control. Both parts will need to be replaced complete repairs. Office will need to set return appointment to the part availability for the UI.

Near Middle Brook Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

Whirlpool dishwasher not washing model: KDTE104ESS4. Arrived on site to test unit for not washing. Test unit and found unit getting water in to unit but wash motor not coming on. Test motor and motor getting power but not responding. Replaced sump and motor test unit no leaks present job complete

Near E 17th St, Austin, TX 78702
Arthur B.

Arthur B.

WRT314TFDW01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling in RC section. Removed evaporator cover and found foam air channel blocked with ice. Removed ice and cleaned drain channel as well. Evaporator was not all frozen up. Reassembled. Unit now cools properly on both sections with good air flow. Charged labor RF230 $159.99 plus taxes. Office to contact owner for payment. No water connections made to unit at time of service.

Near S 5th St, Temple, TX 76504
Arthur B.

Arthur B.

WRT314TFDW01 (Top Mount Refrigerator) - WRT314TFDW01

Near S 5th St, Temple, TX 76504
Scott  M.

Scott M.

Wp washer

Near E 44th St, Austin, TX 78751
Tyler B.

Tyler B.

Near Hat Bender Loop, Round Rock, TX 78664
Leonardo C.

Leonardo C.

Whirlpool range oven not working model: WFG525S0HB0. Arrived on site to test unit for oven not turning on. Test unit and found broiler working correctly. Test board and found bad board. Replaced board test unit and unit test good oven got to 350 no leaks present. Job complete

Near E Riverside Dr, Austin, TX 78741
Thomas L.

Thomas L.

Arrived on site and installed new door due to heater wire shorted. Installed u.i. and main control per tech line recommendation. Found crack in ice maker tray and replaced as well. Tested unit for proper operation. All functions working properly and no water leaks detected. Job complete

Near Northwest Blvd, Georgetown, TX 78628
Tyler B.

Tyler B.

Near Buckboard Blvd, Round Rock, TX 78681
Arthur B.

Arthur B.

MVWB750WQ1(Top Load Washer) - Arrived onsite for customer compliant of top load washer grinding when spinning. Found bearing warn out. Removed tub and removed faulty bearing. Installed new bearing kit and shaft. Reassembled. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Basalt Ct, Temple, TX 76502
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of not draining. Check 120v at pump. Pull hoses to check for blockage. None found. Replaced drain pump and test. Operation normal. No leaks detected at time of service. Job complete.

Near FM1339, Martindale, TX 78655
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the basket and gear case and then calibrated the unit before testing. After calibration, I placed the unit in diagnostics and tested in automatic test mode. After completion there were no error codes. I placed the unit in manual test mode and tested the unit at high agitate and high spin and verified no unusual noises. Unit operates as designed. No water leaks observed during service, photos taken. Job completed.

Near Great Frontier Dr, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WRT111SFDM03, Arrived on call for leaking in fresh food section in crispers, previous tech found that drain in fresh food section is not clogged and is draining properly but found freezer is at -10 degrees and water bottles in fresh food are freezing, installed parts previous tech diag., customer to allow for 24-48 hours for proper cooling,

Near Co Rd 374, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRT111SFDM03, Arrived on call for leaking in fresh food section in crispers, previous tech found that drain in fresh food section is not clogged and is draining properly but found freezer is at -10 degrees and water bottles in fresh food are freezing, installed parts previous tech diag., customer to allow for 24-48 hours for proper cooling,

Near Co Rd 374, Taylor, TX 76574
Clif L.

Clif L.

Maytag washer MVWX655DW0. Arrived on site to diagnose a washing machine that is not cleaning properly. Found main control out of calibration causing improper wash action. Re-calibrated the machine through control and tested unit. Found all is functioning properly at this time. Also advised homeowner on best cleaning procedures in cycles and options to run for best performance. No other failures found at this time and all is working properly. No leaks were found at time of service.

Near Lindenwood Cir, Austin, TX 78731
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced control boards as instructed by tech line, unit tested good and no leaks were present at time of service.

Near Dark Horse Ln, Buda, TX 78610
Leonardo C.

Leonardo C.

KitchenAid dishwasher upper rack falling model: KDTE334GPS0. Arrived on site o test unit for upper rack falling. Test unit and found broken track on right side. Replaced RH track test unit and unit test good job complete no leaks present at this time.

Near Bee Caves Rd, West Lake Hills, TX 78746
Wesley P.

Wesley P.

KUDE20FBSS0 Arrived on site and found leak in diverter valve. All checks good after replacement of sump and motor.

Near W Pflugerville Pkwy, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRT541SZHV00, Arrived on call for improper cooling installed parts that previous tech ordered and tested ac volts from pink to white at adc after installing adc know getting 125 ac volts from pink to white customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Grand Teton Trail, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRT541SZHV00, Arrived on call for improper cooling installed parts that previous tech ordered and tested ac volts from pink to white at adc after installing adc know getting 125 ac volts from pink to white customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Grand Teton Trail, Taylor, TX 76574
Thomas L.

Thomas L.

Arrived on site or no cool condition. Observed that the compressor is continually shutting on and off. Tested and found open start relay. Replace starting device and compressor capacitor. All operations are now normal and dry.

Near Hidden View Ct, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-installed ice door kit

Near Pepperidge Dr, Austin, TX 78739
Diego G.

Diego G.

Arrived on site. Check fo no operation issues. Found loose connection at main board for water valve. Ran diagnostics test, all functions tested ok. No leaks present. Job complete.

Near Las Nueves Dr, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check fo no operation issues. Found loose connection at main board for water valve. Ran diagnostics test, all functions tested ok. No leaks present. Job complete.

Near Las Nueves Dr, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check fo no operation issues. Found loose connection at main board for water valve. Ran diagnostics test, all functions tested ok. No leaks present. Job complete.

Near Las Nueves Dr, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check fo no operation issues. Found loose connection at main board for water valve. Ran diagnostics test, all functions tested ok. No leaks present. Job complete.

Near Cielo Springs Dr, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check fo no operation issues. Found loose connection at main board for water valve. Ran diagnostics test, all functions tested ok. No leaks present. Job complete.

Near Cielo Springs Dr, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check fo no operation issues. Found loose connection at main board for water valve. Ran diagnostics test, all functions tested ok. No leaks present. Job complete.

Near Cielo Springs Dr, Blanco, TX 78606
Brandon C.

Brandon C.

Arrived on site for dryer not heating at all, found hi limit cut off t-stat was bad, I replaced hi limit cut off, and tested for venting issues, found vent was clogged and needed cleaning, instructed customer to have vent cleaned, I unplugged unit and advised customer not to use until vent was clear.

Near Little Bear Rd, Buda, TX 78610
Tyler B.

Tyler B.

Near Wild Sage Lane, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WMH2175XVB2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light to test magnetron. Found no lights illuminated. Will need new magnetron,capacitor and diode. R/S for Monday 7/30. No other issues found at this time.

Near Alvin Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MEDB855DC3 (Dryer) - Arrived onsite for customer complaint of dryer not starting and no heating. Removed front door and found dryer fuse blown. Removed and replaced fuse. Reassembled. Ran diagnostics and found error code F4E4 (L2 Low Voltage). Checked breaker and found pole tripped. Reset breaker and tested unit. Unit now heats as intended. Also found “AF” error as well. Advised customer to have house venting cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Levy Ln, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model PAVT234AWW, Arrived on call for washer not spinning or draining, per customer belt laying on floor, found motor and drain pump working and unit is agitating after installing new belt, no water leaks after repair, did instruct customer on loading and soap usage for washer call complete.

Near Tyler Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model PAVT234AWW, Arrived on call for washer not spinning or draining, per customer belt laying on floor, found motor and drain pump working and unit is agitating after installing new belt, no water leaks after repair, did instruct customer on loading and soap usage for washer call complete.

Near Tyler Ln, Taylor, TX 76574
Tyler B.

Tyler B.

Near Lost Oak Cove, Georgetown, TX 78628
Joseph C.

Joseph C.

MEDB855DC4 Arrived on site for “problem with steam feature” complaint. Found customer’s complaint was for missing hoses. Inspected unit and found that unit did not come with hookups for the dryer. Unit needs two more hoses and dryer “y” fitting. Also, will need 4” elbow, to let vent make smoother transition into wall connection. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Thome Valley Dr, Del Valle, TX 78617
Paul R.

Paul R.

Whirlpool Dryer Model MEDX655DW1. Arrived onsite for the dryer with the timer not counting down. I found the timer motor getting hot and not running with 120VAC to it. I replaced the timer and tested the unit. All is working as designed. Call complete.

Near Noe Ln, Round Rock, TX 78681
Kevin B.

Kevin B.

Arrived on site and replaced control board diagnosed on previous visit, also inspected harness between control board and It checks good. Replaced control board recommended by tech line and called in to Susan remaining balance. No water leaks from connections at time of service, job complete

Near TX-1 Loop, Austin, TX 78749
Thomas L.

Thomas L.

Arrived on site for no bake condition. Adjusted gap on bake burner igniter and replaced wiring harness. Bake burner now operates properly.

Near Butler Way, Round Rock, TX 78665
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran manual tested and found valve would shut off and not continue. Found faulty control and valve. Removed valve and control and installed new replacements. Reassembled and calibrated unit. Unit completed successfully. Ran test. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Bacon Ranch Rd, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for leak under dishwasher again, found pump motor id leaking water from the diverter in the center of pump, checked for error codes and got f9 e1 diverter can not find position, f9 e2 diverter stuck on, f2 e1 user interface stuck key, diverter errors are to water leaking from it and found key pad for interface warped causing keys to stick intermittently, was not able to repeat stuck key but can see that it is warped, also found that dispenser door is jaming will need dispenser, will reschedule for 8/1/18

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for leak under dishwasher again, found pump motor id leaking water from the diverter in the center of pump, checked for error codes and got f9 e1 diverter can not find position, f9 e2 diverter stuck on, f2 e1 user interface stuck key, diverter errors are to water leaking from it and found key pad for interface warped causing keys to stick intermittently, was not able to repeat stuck key but can see that it is warped, also found that dispenser door is jaming will need dispenser, will reschedule for 8/1/18

Near W 5th St, Taylor, TX 76574
Paul R.

Paul R.

Whirlpool Range Model WFE515S0ES1. Arrived onsite for the range with the oven door not closing. I found the pivot pin had broken out of the side of the active hinge. I replaced the active hinge and the door opens and closes as designed. Call complete.

Near E Whitestone Blvd, Cedar Park, TX 78613
Paul R.

Paul R.

Whirlpool Range Model WFE515S0ES1. Arrived onsite for the range with the oven door not closing. I found the pivot pin had broken out of the side of the active hinge. I replaced the active hinge and the door opens and closes as designed. Call complete.

Near E Whitestone Blvd, Cedar Park, TX 78613
Robert J.

Robert J.

MEDC215EW1 Arrived on job for complaints of handle broken and temperature issue. Confirmed handle broken at top clip. Replaced handle. Test dryer heating and air flow. Air flow strong and temperature normal. Job complete

Near Landa St, New Braunfels, TX 78130
Arthur B.

Arthur B.

MER5730AAA (Freestanding Range) - Arrived onsite for customer complaints freestanding range oven portion not coming on after self clean. Removed back panel and checked continuity of heating element. Continuity checks ok. Tested unit and found relay not opening in control to heat unit. Unit will need new control to complete repair. Found control is no longer available thru our distributors. AHS will be in contact with customer. Reassembled. Advised customer can still use cooktop portion.

Near Missouri Ave, Killeen, TX 76541
Brandon C.

Brandon C.

Arrived on sight for loud squeaking noise, I inspected clutch, rotor, and stator, those looked good, no abnormal wear and tear. Found noise coming from gearcase, I replaced gearcase, unit tested good. No leaks at time of service.

Near Lochwood Bend Ct, Bee Cave, TX 78738
Luis M.

Luis M.

Refrigerator-installed new icemaker and shut off arm

Near N Lamar Blvd, Austin, TX 78705
Arthur B.

Arthur B.

WED95HEDC1 (Dryer) - Arrived onsite for customer complaint of dryer not heating again and got too hot. Removed bulkhead and found element had grounded out. Also found thermal fuse,cutoff and element. Installed new replacements. Vacuumed all lint from cabinet and reassembled. Reassembled. Tested unit. Unit now heats and tumbles properly. Dryer vent and lint trap was clean of lint at time of service.

Near Grasslands Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

Jennair dishwasher broken latch model: JDB4000AWS. Arrived on site to test unit for broken latch. Got door open and found bad latch. Replaced latch test unit and unit test good no leaks present at this time job complete.

Near Ladera Verde Dr, Austin, TX 78739
Robert J.

Robert J.

WOS51EC0AS04 Arrived on job for complaints of error code and temperature issue. Started cleaning cycling to confirm door locking and control sensing door locked and it passed. Checked temperature and found sensor off on reading. Replaced sensor and test.

Near Nutmeg Trail, New Braunfels, TX 78132
Wesley P.

Wesley P.

WFG525S0HS0 Arrived on site and found unit heating as designed. All checks good. Operating on correct cycle temps ranges. For 350f.

Near I-35, Austin, TX 78728
Tyler B.

Tyler B.

Near Co Rd 143, Georgetown, TX 78633
Leonardo C.

Leonardo C.

KitchenAid Range convection fan not working model: KSEB900ESS2. Arrived on site to test unit for convection not working. Turned convection fan on test unit and fan working correctly. When you open the door the fan stops. Advised customer about fan turning off when door opens. Job complete. Test cooling fan and cooling fan working correctly

Near Heritage Oaks Dr, Austin, TX 78737
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced outer tub and checked for leaks, unit tested good with no leaks at time of service.

Near Victoria Ct, Austin, TX 78737
Robert J.

Robert J.

WCG97US6DS00 Arrived on job for complaints of right front burner not working. Builder meet me at property to verify that the burners are working properly. No gas leaks detected. Job complete.

Near Carriage Loop, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

Jenn-air range giving error F8E0 cooling fan to slow model: JDS1450DP0. Arrived on site to test unit for f8e0 error code cooling fan to slow. Test unit and found bad cooling fan, replaced fan test unit and unit got to 350 no error codes present. Job complete no leaks present at this time.

Near Canterbury Dr, Austin, TX 78737
Mike G.

Mike G.

WTW8500DC0, Arrived on site for unit getting a error code checked unit and found F5E2 and F5E3 for lid lock replaced lid lock and recalibrated unit and ren test cycle and unit ran all test good with no issues and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv....

Near Legacy Lane, Belton, TX 76513
Mike G.

Mike G.

WTW8500DC0, Arrived on site for unit getting a error code checked unit and found F5E2 and F5E3 for lid lock replaced lid lock and recalibrated unit and ren test cycle and unit ran all test good with no issues and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv....

Near Legacy Lane, Belton, TX 76513
Arthur B.

Arthur B.

ET18PKXGN01 (Top Mount Refrigerator) - Arrived onsite to install new evaporator fan motor to top mount refrigerator from tech prior visit’s diagnosis.removed evaporator cover and removed faulty evaporator fan motor assembly. Installed new replacement. Tested unit. Found evaporator fam motor moving cold air and good frost pattern on evaporator. Reassembled. No other issues found at this time. No water connections made to unit.

Near Corona Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no water dispensing and no ice production. Tested unit and found that tab inside filter head was not depressing properly. Corrected, and tested. Water dispenser now works. Ice maker now fills. Water connections were dry.

Near Jasmine Path, Round Rock, TX 78664
Clif L.

Clif L.

Kitchenaid dishwasher KDTM354DSS3. Arrived on site to replace lower rack wheels for dishwasher. Replaced wheels and homeowner informed me unit hasn’t been washing probably since pump was replaced. Found diverter missing diffuser plate causing no circulation of sprayer arm water pressure. Diffuser disk will need to be installed to complete repairs. Return date is set for 7/31/18.

Near Turkey Creek Dr, Austin, TX 78730
Tyler B.

Tyler B.

Near Co Rd 234, Georgetown, TX 78633
Robert J.

Robert J.

Medc215ew1 dryer timer replace not advancing to end of cycle

Near W County Line Rd, New Braunfels, TX 78130
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced thermistor and installed screws as directed my tech line. Unit tested good, water lines were dry at time of service.

Near Old Red Ranch Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WED8000DW3 (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Removed front door assembly and blower housing cover. Found paper lodged inside housing rubbing on blower wheel. Removed obstruction and ed dryer. Dryer now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Newton Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Customer unloaded freezer prior to arrival. I defrosted frozen evaporator. I replaced or Mr. per manufacturers recommendations. Reassembled unit. Customer will reload.

Near Azur Ln, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for door and upper rack binding. With two people pulled unit from cabinet and tighten mounting screws for racks. Also leveled unit. Racks and doors now move smoothly. All water connections were dry. Please note that the replacement tank was damaged In the box. Return defective tank to James.

Near Azur Ln, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dishwasher not working and no lights coming on on the control panel. Upon further inspection, the customer turned the power on to the unit as its hard wired. No lights came on to the control panel and it had no functions. I quoted the customer DW135 $169.99 and $161.31 for a control panel for a total including tax of 358.63. The customer agreed to the repair and paid in full and I removed and replaced the control panel and tested the unit. Unit showed error codes 2/1 and 10/1 ate the beginning, so I cleared them and continued with diagnostics. The unit operated as designed with no error codes are the end of testing. No water leaks observed during service, job completed.

Near Great Oaks Dr, Round Rock, TX 78681
Robert J.

Robert J.

Near FM725, New Braunfels, TX 78130
Luis M.

Luis M.

Refrigerator-replaced compressor

Near Hokanson Rd, , TX 78617
Tyler B.

Tyler B.

Near Tradinghouse Creek St, Georgetown, TX 78633
Arthur B.

Arthur B.

MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer grinding when spinning. Found oil leaking from bottom and bearing grinding. Unit will need new bearing kit to complete repair. P&L are as follows; W10435302(Bearing) $111.51,TL230 $239.99 plus taxes. Customer declining repair due to to cost. Collected SVC call fee of $108.24 today. All water connections were dry at time of service

Near Bridgewood Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WGE745C0FS00, Arrived on call for f1 e1 which is upper rtd is uncalibrated, checked upper oven sensor and got 1.094 k ohms at 75 degrees, called whirlpool tech line and talked to mike, sensor is with in range, also checked lower oven sensor and got 1.154 k ohms which is with in range, cleared error codes after reseting power and the heated both ovens and with in 20 seconds got f1 e1 error, was instructed to replace the main control, file number 7722544437, preheated both ovens after installing control and all checks good errors did not return, call complete.

Near Kimberlite Drive, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WGE745C0FS00, Arrived on call for f1 e1 which is upper rtd is uncalibrated, checked upper oven sensor and got 1.094 k ohms at 75 degrees, called whirlpool tech line and talked to mike, sensor is with in range, also checked lower oven sensor and got 1.154 k ohms which is with in range, cleared error codes after reseting power and the heated both ovens and with in 20 seconds got f1 e1 error, was instructed to replace the main control, file number 7722544437, preheated both ovens after installing control and all checks good errors did not return, call complete.

Near Kimberlite Drive, Manor, TX 78653
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I tested the unit before replacing parts and found that the left front burner would not ignite. I removed and replaced the burner head and tested and the unit operated as designed. I noticed that the flames were too high on all of the burners so I adjusted each one. No gas leaks detected during service; job completed.

Near Fossil Cove, Round Rock, TX 78681
Kevin B.

Kevin B.

Arrived on site and found or a pool has sent freezer door directly to customer, after replacing freezer door interior liner is properly engaging with door switch. No water leaks from connections at time of service, job complete

Near TX-45, Austin, TX 78739
Leonardo C.

Leonardo C.

Whirlpool oven turning off and not coming back on model: WEG745H0FS. Arrived on site to test unit for oven turning off and not coming back on. Test unit and found igniter not making contact with bake burner. Replaced ignitor test unit and unit test good job complete no leaks present.

Near Primrose Blvd, Kyle, TX 78640
Kevin B.

Kevin B.

Arrived on site and set washing machine into diagnostic cycle And found washer Motor will not engage but capacitor is buzzing. Capacitor will need to be replaced in order to correct issue. No water leaks from connections at time of service.

Near Brodie Ln, Austin, TX 78748
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer “FINAL SPIN” light flashing and could not complete cycle. Was able to cancel out and ran calibration. Unit calibrated successfully. Did find water valve to home was shut off. Advised to make sure valve turned on before using unit. That way unit will not error out. No other issues found. All water connections were dry at time of service.

Near Laura Dr, Killeen, TX 76549
Arthur B.

Arthur B.

MVWB865GW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found F0E3 (Off Balance) error. Ran test 052 and found gearcase grinding and clutch not engaging. Unit will need new gearcase and clutch to complete repair. R/S for Friday. All water connections were dry at time of service.

Near Boswell Dr, Killeen, TX 76543
Nathaniel B.

Nathaniel B.

Model WDT970SAHV0, Arrived on call for dishwasher top rack has to force it in to allow door to close and dispenser is not dissolving soap packs and there is a discoloration on inner dishwasher, found that discoloration is from calcium buildup, also found adjuster kit for top rack was bad so replaced it today and also found that the dispenser door is jamming, will need to order dispenser, will reschedule for 7/30/18, customer request 4-6 pm service, did instruct customer time frame is not a guarantee that he will get that time frame. And if there is a opening for sooner service to call him to see if he is available, did instruct customer on running hot water at sink before starting dishwasher and instruction on soap and rinse aid use.

Near Basket Flower Bend, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WDT970SAHV0, Arrived on call for dishwasher top rack has to force it in to allow door to close and dispenser is not dissolving soap packs and there is a discoloration on inner dishwasher, found that discoloration is from calcium buildup, also found adjuster kit for top rack was bad so replaced it today and also found that the dispenser door is jamming, will need to order dispenser, will reschedule for 7/30/18, customer request 4-6 pm service, did instruct customer time frame is not a guarantee that he will get that time frame. And if there is a opening for sooner service to call him to see if he is available, did instruct customer on running hot water at sink before starting dishwasher and instruction on soap and rinse aid use.

Near Basket Flower Bend, Elgin, TX 78621
Lou S.

Lou S.

arrived on site to inspect cooktop not working. Upon further inspection, I found that the breaker had been tripped. I verified voltage to the unit at the terminal block and voltage to all switches before testing unit. Once the breaker had been turned on and I verified voltage, I turned each burner on and the unit operated as designed. The customer advised that the last time he used the unit, he turned the left rear burner on and a red streak of light went from the switch to the burner. I also verified all wiring was good. I recommended that the customer have an electrician inspect the breaker to be on the safe side. Job completed.

Near Co Rd 281, Leander, TX 78641
Wesley P.

Wesley P.

Arrived on site and restored slipped suspension on washer.

Near Dove Haven Dr, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model MDBH945AWW, Autho. R173BV , Arrived on call to install rework element heater kit, installed kit and all checks good no leaks after repair, call complete. Installed heater rework that the customer was sent, see pic.

Near Maxa Dr, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model MDBH945AWW, Autho. R173BV , Arrived on call to install rework element heater kit, installed kit and all checks good no leaks after repair, call complete. Installed heater rework that the customer was sent, see pic.

Near Maxa Dr, Manor, TX 78653
Wesley P.

Wesley P.

WGD7500GC0 Arrived on site and found squeaking from dryer back rubbing against exhaust. Adjusted position squeaking subsided.

Near Arborside Drive, Austin, TX 78754
Wesley P.

Wesley P.

WTW7500GC0 Arrived on site and found chirping during spin from lid frame on main cabinet. Insulated with foam strip. Chirping subsided.

Near Arborside Drive, Austin, TX 78754
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found temperature at 61° inside refrigerator compartment and 0° in freezer. Found evaporator in refrigerator frosted over completely. Replace cover assembly and updated control and thought out evaporator. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.No leaks present. Job complete

Near Magnum, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found temperature at 61° inside refrigerator compartment and 0° in freezer. Found evaporator in refrigerator frosted over completely. Replace cover assembly and updated control and thought out evaporator. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.No leaks present. Job complete

Near Magnum, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found temperature at 61° inside refrigerator compartment and 0° in freezer. Found evaporator in refrigerator frosted over completely. Replace cover assembly and updated control and thought out evaporator. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.No leaks present. Job complete

Near Magnum, New Braunfels, TX 78132
Thomas L.

Thomas L.

Arrived -17 and 58 in fresh food . Found air return to freezer is totally frozen closed. Found no reason for possible air leak. Removed ice blockage for customer. Factory recommended no parts be replaced. Kesha and then Bruce at tech line assisted me. SR# 7722540992

Near Charmstone Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site and found top of frame glass is broken, quoted customer for Frame glass $140.98 total labor WO220 $189.99. After replacement oven door is now safe again and no further repair is required at this time, Job complete

Near Noddy Rd, Buda, TX 78610
Nathaniel B.

Nathaniel B.

Model DU1055XTSS3, Arrived on call for dishes not getting clean when washing, unit fills with water and drains and soap resolves but is leaving oily residue, found that customer is using to much soap with the finish gel packs, will need pump motor due to is pumping but only a trickle from lower spray arm and also will need dispenser due to rinse aid dispenser is broken, installed pump motor assem. Today and know is spraying as it should, instructed customer on soap and rinse aid use and will order dispenser, will reschedule for 7/27/18, customer requests morning appointment 8-10 am., see note. No water leaks after repair.

Near Lima Dr, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model DU1055XTSS3, Arrived on call for dishes not getting clean when washing, unit fills with water and drains and soap resolves but is leaving oily residue, found that customer is using to much soap with the finish gel packs, will need pump motor due to is pumping but only a trickle from lower spray arm and also will need dispenser due to rinse aid dispenser is broken, installed pump motor assem. Today and know is spraying as it should, instructed customer on soap and rinse aid use and will order dispenser, will reschedule for 7/27/18, customer requests morning appointment 8-10 am., see note. No water leaks after repair.

Near Lima Dr, Manor, TX 78653
Lou S.

Lou S.

arrived on site to inspected no water entering dishwater. Upon arrival, the customer advised that she recent.y had a plumber come out and switch the hot and cold hoses on the kitchen faucet and the dishwasher did not work after that. She advised that the plumber came back and advised there was nothing wrong with the unit. I placed the unit in diagnostics and tested and there were no error codes. I continued with diagnostics and the unit operated as designed with no error codes at the end of testing. No water leaks observed during service. Job completed.

Near S Brook Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site or no operation. Found unit inoperable. In diagnostics I determined that the L2 failure code was present. It would not clear. The voltage was not a problem. Replaced control. Unit now powers up but will not start. Replaced open fuse. Operations are now normal and vent is clear.

Near Marysol Trail, Cedar Park, TX 78613
Arthur B.

Arthur B.

WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer locked and getting code F3E1. Ran diagnostics and confirmed F3E1 (Pressor Sensor) error. Removed top and found pressure hose was twisted throwing the error. Readjusted pressure hose. Clear error code and ran test cycle. Unit completed successfully. Advised customer to complete “Basket Clean” cycle. No other issues found. All water connections were dry at time of service.

Near E Hwy 190, Lampasas, TX 76550
Diego G.

Diego G.

Arrived on site. Check for agitation issues. Found cam and belt worn causing unit not to agitate correctly. Replaced cam assy and belt and tested in diagnostics, all functions tested OK. No leaks present. Job complete

Near Marcia Pl, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for agitation issues. Found cam and belt worn causing unit not to agitate correctly. Replaced cam assy and belt and tested in diagnostics, all functions tested OK. No leaks present. Job complete

Near Marcia Pl, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for agitation issues. Found cam and belt worn causing unit not to agitate correctly. Replaced cam assy and belt and tested in diagnostics, all functions tested OK. No leaks present. Job complete

Near Marcia Pl, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect dryer not working. Upon further inspection, I attempted to turn it on and when I pushed the start switch the unit did nothing. I verified voltage at the outlet and terminal block. I verified ohms at the fuse, cutoff and element. I verified voltage to the motor as well. I checked voltage at the start switch and found it open. I am ordering a start switch and scheduled return service for 07/27/18. No lint observed during service. I will return with roe screened parts in case there is something else going on with the unit.

Near W Parmer Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

Whirlpool range no display on board model: WFE550S0HZ0. Arrived on site to test unit for no display on board. Test outlet and found 240 from red to black and 120 from red to white and 120 from black to white outlet checked good. Plugged unit and and checked voltage at terminal block from red to white and got 240 instead of 120 and 0 from black to white. Found bad power cord customer will go buy new cord and install job complete

Near Nopal Ln, Buda, TX 78610
Tyler B.

Tyler B.

Near TX-195, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for washer not opening door and not completing cycle. Put unit into diagnostic mode found water level error code and long drain error code, I found drain was very weak. I removed the back panel and gained access to drain pump, I removed the filter and found a clog. I removed the clog, unit tested good. Water lines were dry at time of service.

Near Noahs Ct, Austin, TX 78737
Arthur B.

Arthur B.

KUDS01FLSS2 (Dishwasher) - Arrived onsite to install new control, thermal fuse and latch assembly. Removed all parts and install new replacements. Reassembled. Tested unit. Unit now comes on fills,washes,drain and heats as intended. No other issue found. All water connections were dry at time of service.

Near W Ave B, Lampasas, TX 76550
Tyler B.

Tyler B.

Near Mercer Road, Georgetown, TX 78628
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1

Near Crescent Cir, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1

Near Crescent Cir, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1

Near Crescent Cir, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site to inspect dryer having a burnt smell. Upon further inspection, I found a large amount of lint debris inside the chassis. I vacuumed the lint out and found a small amount of lint debris inside the element chamber. I vacuumed the debris out and out the unit back together and tested and the burnt smell was gone. No lint observed at the end of service. Job completed.

Near Bluebonnet Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

UXT5230BDS1 Arrived on site to instruct on removal of mesh grease filter. Original filter damaged from install. Sending new filter d2c. All else checks good.Unit is operating as designed.

Near Kocurek St, Austin, TX 78723
Arthur B.

Arthur B.

UMC5200BAS (Wall Microwave) - Arrived onsite to install new mag,cap,diode to wall mount microwave. Removed all parts and installed new replacement. Reassembled. Tested with 1 cup for 2 mins. Unit heated as intended. No other issues found. Reinstalled back to wall cavity.

Near Wells Dr, Kempner, TX 76539
Thomas L.

Thomas L.

Arrived on site for door issues. Found that the side and top trims have failed which cause the glass to fall and shatter. Removed and replaced all defective parts.

Near Coyote Trail, Lago Vista, TX 78645
Nathaniel B.

Nathaniel B.

Model WFE320M0EW1, Arrived on call for cooktop cracked while cooking, replaced white cooktop and all checks good, call complete.

Near Chisholm Tr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFE320M0EW1, Arrived on call for cooktop cracked while cooking, replaced white cooktop and all checks good, call complete.

Near Chisholm Tr, Pflugerville, TX 78660
Clif L.

Clif L.

Kitchenaid oven KEBC107KSS05. Arrived on site to diagnose an oven that will not heat. Tested unit and found high limit thermostat open cutting power heating circuit. Failure is due to normal wear and tear. Replaced time limit thermostat and tested unit. Found all is functioning properly at this time.

Near Coleto Creek Trail, Austin, TX 78732
Wesley P.

Wesley P.

WTW4815EW1 repaired clogged valve. Replaced valve and tested unit. All checks good.

Near Isabelle Dr, Austin, TX 78752
Brandon C.

Brandon C.

Arrived on site for customer complaint of soap residue on clothes after cycle. Found long fill error code, I put unit into diagnostic mode and found hot side fill valve was not functioning. I replaced water valve and housing, unit tested good. Also explained how to use washer for best results and soap usage. Water lines were dry at time of service.

Near Cabrillo Way, Bee Cave, TX 78738
Kevin B.

Kevin B.

Arrived on site and found three knobs are either broken or melting, quoted customer for knob replacement. Each knob $19.95, total labor CO350 $149.99, -$99.99 covered by jenn air safety team. Customer will not be continuing with repair at this time.

Near Sad Willow Pass, Driftwood, TX 78619
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found that it will not go into diagnostic cycle. However normal cycle will start properly, it will also start with the door open. Inspected latch assembly and found handle is broken off. Quoted customer for latch assembly $52.65 and total labor DW155 $159.99 -$50 multiple appliance discount. No water leaks from connections at time of service.

Near Little Bear Rd, Buda, TX 78610
Arthur B.

Arthur B.

MEDB835DW4 (Dryer) - Arrived onsite for customer complaint dryer not heating and getting error code F4E4 (L2 Low Voltage). Checked incoming voltage and found only 120V coming into unit. Checked outside breaker and found one pole tripped. Reset breaker and retested voltage. Found 240V coming into unit. Tested unit. Unit now heats as intended. Collected SVC call fee of $108.24 due to 90 day customer instruct period. Dryer vent and lint trap was clean of lint at time of service.

Near Etta Kay Ln, Kempner, TX 76539
Nathaniel B.

Nathaniel B.

Model WRT348FMES00, Apartment 5105, Arrived on call for food freezing in fresh food section, previously diag. That main control no reading fresh food sensor, today installed control and instructed customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.

Near N Interstate 35 Frontage Rd, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model WRT348FMES00, Apartment 5105, Arrived on call for food freezing in fresh food section, previously diag. That main control no reading fresh food sensor, today installed control and instructed customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.

Near N Interstate 35 Frontage Rd, Austin, TX 78753
Lou S.

Lou S.

arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the rc lights were barely on and the fc light was not on when the door was open. I removed and replaced the fc light and all lights began to work as designed. No water leaks observed during service. Job completed.

Near N Buffalo Ave, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

Whirlpool range damaged panel model: WFG505M0BS3. Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good no damaged found on new panel job complete no leaks present at this time.

Near Dee Gabriel Collins Rd, Austin, TX 78744
Thomas L.

Thomas L.

Arrived on site for improper fresh food temps. Found temp at 52. Found evap fan not running. Found fan harness not properly connected. Corrected. Fan now runs. All water connections were dry.

Near Middle Brook Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher door not closing. Upon further inspection, the customer advised that the unit is not getting water and the right side of the door is not sealing. I found that the valve to the water coming out of the house was turned off. I turned the valve on and the unit began to dispense water into the tub. The unit is sitting on an uneven floor which makes it look like the door is sagging or not closing well. I demonstrated to the customer that if I were to raise the unit on the right side, the door would drag when closing causing it to hit on the right side of the chassis. The floor is uneven approximately 1/8 of an inch. I placed the unit in diagnostics and tested and the unit operated as designed. I found a large amount of soap debris in the tub and advised the customer to stop using detergent pods as they produce too much soap and can damage the unit. I recommended that they use liquid or liquid gel and no more than two teaspoons and to use rinse aid as wel

Near Hall St, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WMH32519FS0, Autho. WFN9800EPL1, Arrived on call for burn mark by light casing, found that the burn mark was on the plastice cover ends of wires for under light and socket for under light which is normal on the plastic but did not melt just has a discoloration which i see on all models that have use, installed under light socket and new light bulb that customer purchased and checked operation and under light is working as it should, original bulb the glass part of it separated from the metal part of the bulb, all checks good, call complete. No parts needed.

Near Rhythmic Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WMH32519FS0, Autho. WFN9800EPL1, Arrived on call for burn mark by light casing, found that the burn mark was on the plastice cover ends of wires for under light and socket for under light which is normal on the plastic but did not melt just has a discoloration which i see on all models that have use, installed under light socket and new light bulb that customer purchased and checked operation and under light is working as it should, original bulb the glass part of it separated from the metal part of the bulb, all checks good, call complete. No parts needed.

Near Rhythmic Drive, Pflugerville, TX 78660
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of no heat on dryer. Checked voltage and getting proper 240v. Removed back panel to check element and cutoff. All checks ok. Did checked voltage from motor to element and found no voltage. Unit will need new motor to complete repair. Ordering motor and timer just in case but may not need. Dryer vent and lint trap was clean of lint at time of service.

Near Drum Song Trail, Fort Hood, TX 76544
Wesley P.

Wesley P.

Wes571cIDM02 arrived on site and found unit with very slow trickle of water flow. After replacing water line parts found unit pressure from house super low. Advised customer on findings. All else checks good.

Near Warrington Dr, Austin, TX 78753
Brandon C.

Brandon C.

Arrived on site for customer complaint of dryer not working properly on auto dry, I used the vent test to check for clog in exhaust vent, I found vent was clogged and needed cleaning. I showed customer the vent test and explained how it works, and instructed him to get the vent cleaned before using the dryer again. Vent was not clear at time of service.

Near World of Tennis Sq, Lakeway, TX 78734
Kevin B.

Kevin B.

Arrived on site and set oven to preheat and it reached temperature in expected amount of time. Bank barn or turned off at 372° and reignited at 361° lower temperature 10° overall I showed customer how to make further adjustments if they wish to. No for the repair is required at this time, job complete.

Near Farm to Market 1626, Buda, TX 78610
Luis M.

Luis M.

Refrigerator-installed deli control

Near Woodview Ave, Austin, TX 78756
Tyler B.

Tyler B.

Near Leonardo Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

Arrived on site for dishwasher dispenser not staying closed, found dispenser was broke and needed replacing. I removed the outer door and replaced soap dispenser, unit tested good, no leaks at time of service.

Near Spillman Ranch Loop, Bee Cave, TX 78738
Leonardo C.

Leonardo C.

Maytag dishwasher no high rise loop. Model:MDB4949SDZ0. Arrived on site to test unit for no high rise loop. Got high rise loop and secured high rise loop to make sure it would stay. Test unit for back flow and no back flow present at this time. Job complete

Near Hibiscus Valley Dr, Austin, TX 78739
Arthur B.

Arthur B.

WDTA50SAHB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher scrapping when closing door on RH side. Found RH leg on tub had came off raised tile floor. Was able to adjust leg back to tile. Used mounting brackets to secure unit to under counter. No other issues found. All water connections were dry at time of service.

Near Grasslands Dr, Killeen, TX 76549
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I removed and replaced the drain tube that goes from the drain pump to the drain pipe. I verified my connections and placed the unit in diagnostics to test. Unit operated as designed and no water leaks were observed during service. Job completed.

Near Sundance Trail, Liberty Hill, TX 78642
Joseph C.

Joseph C.

WTW8040DW4 Arrived on site for “shaking, during spin cycle” complaint. Inspected unit and found it in level condition. Rear right suspension sprung and dropped down. F0E5 error code present. Removed and replaced suspensions. Tested unit. Unit tests good. No leaks detected, at time of service.

Near Meadow Park Ln, Lockhart, TX 78644
Luis M.

Luis M.

Refrigerator-installed updated control kit to allow water to dispense correctly

Near Valburn Dr, Austin, TX 78731
Brandon C.

Brandon C.

Arrived on site for washer lid locked and unit did not complete cycle, found no power was getting to unit and breaker was tripped. I reset the breaker and put unit into diagnostic mode, found unit was functioning properly on all test cycles. Water lines were dry at time of service.

Near Tordera Dr, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found inlet fill tube frozen solid. Removed ice blockage and replaced inlet water valve. All water connections were dry.

Near Cinnamon Teal lane, Leander, TX 78641
Arthur B.

Arthur B.

WRV986FDEM01 (5 Door Refrigerator) - Arrived onsite to install new deli pantry control to 5 door refrigerator from my prior diagnosis. Removed deli control and installed new replacement. Removed all ice from RC evaporator cover. Reassembled and powered unit. Unit now powers on and does not reset. No other issues found. All water connections were dry at time of service.

Near E Orion Dr, Killeen, TX 76542
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found error for overload. Ran through diagnostic test to test all components, all functions tested OK. Instructed customer that king size comforters will not wash correctly in the washer and will have issues. No leaks present. Job complete.

Near Conner Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found error for overload. Ran through diagnostic test to test all components, all functions tested OK. Instructed customer that king size comforters will not wash correctly in the washer and will have issues. No leaks present. Job complete.

Near Conner Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found error for overload. Ran through diagnostic test to test all components, all functions tested OK. Instructed customer that king size comforters will not wash correctly in the washer and will have issues. No leaks present. Job complete.

Near Conner Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

Near Sunrise Rd, Round Rock, TX 78665
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced ice maker fill tube, unit tested good. Water lines were dry at time of service.

Near Sunset Ridge, Austin, TX 78735
Nathaniel B.

Nathaniel B.

Model WMH31017FW0, Autho. WFJZ2FJEPL2 , Arrived on call for microwave has power and lights but will not start, found lower interlock and switch faulty, installed lower interlock and switch and tested and all checks good, call complete.

Near Lydia Ln, Thrall, TX 76578
Nathaniel B.

Nathaniel B.

Model WMH31017FW0, Autho. WFJZ2FJEPL2 , Arrived on call for microwave has power and lights but will not start, found lower interlock and switch faulty, installed lower interlock and switch and tested and all checks good, call complete.

Near Lydia Ln, Thrall, TX 76578
Wesley P.

Wesley P.

Kfcs22evms8 Arrived on site and found unit operating quietly and at the right temperatures. No ice build up on Evap. Noise had come and gone after diagnostic test. Seal check good and heat treated to restore suppleness. Advised customer on use and care.

Near Cullen Ave, Austin, TX 78757
Kevin B.

Kevin B.

Arrived on site and found no excessive noise from refrigerator, wall to the right Has been damaged, took one picture. Found lower grill is in place, took one picture. Since there is no excessive noise did not move refrigerator forward to prevent further damage to wall. No water leaks from connections at time of service.

Near Oyster Creek Dr, Buda, TX 78610
Lou S.

Lou S.

arrived on site to inspect washer stopping in the middle of cycle. Upon further inspection, I found that the unit was full of water and unplugged with the water turned off. Customer advised that the unit stopped while washing and was leaking from underneath so they unplugged the unit and turned the water source off. I plugged the unit in and turned the water back on and found the unit full of water. I pressed and held the start button until the unit went into drain mode and pumped all of the water out. I verified that the drain hose was zip tied down at the drain pipe too. I placed the unit in diagnostics mode and checked for error codes and there were none. I cleared codes anyway and continued with testing and the unit operated as designed with no error codes at the end of testing. I checked underneath the unit for any signs of leaking and found none. I snapped photos of the drain pump and drain hoses from underneath the unit. I put the unit back into place and leveled the unit and pl

Near N Treasure Oaks Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for fresh food not cooling but freezer temp is good found fresh food set at 33 degrees and actual temp on fresh food product is 53 to 59 degrees, called whirlpool tech line and talked to bruce then kurt 7722529740, found fresh food compartment sensor and evap sensor are checking good and evap sensor has the correct placement per tech line and is secure to the freon line, was instructed to replace the ui control for not reading sensors, ui control controls the operation of cooling for the sensors per tech line, also found that ice room fan is only getting 6 dc volts to it when forced on and is running very slow, will need main control and also adapter kit due to moisture and ice at rear adapter kit, will need autho. For repair, office will reschedule with customer if autho. Is approved. No water leaks at time of call., will need autho.

Near Rhiannon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for fresh food not cooling but freezer temp is good found fresh food set at 33 degrees and actual temp on fresh food product is 53 to 59 degrees, called whirlpool tech line and talked to bruce then kurt 7722529740, found fresh food compartment sensor and evap sensor are checking good and evap sensor has the correct placement per tech line and is secure to the freon line, was instructed to replace the ui control for not reading sensors, ui control controls the operation of cooling for the sensors per tech line, also found that ice room fan is only getting 6 dc volts to it when forced on and is running very slow, will need main control and also adapter kit due to moisture and ice at rear adapter kit, will need autho. For repair, office will reschedule with customer if autho. Is approved. No water leaks at time of call., will need autho.

Near Rhiannon Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

W!H31017DS0 Arrived on site and installed control due to scratching. Unit now checks good.

Near Sugar Magnolia St, Austin, TX 78752
Brandon C.

Brandon C.

Arrived on site for refrigerator not cooling at all, found compressor, and fan motors were not running, found UIB was non responsive to commands and I could not access diagnostic mode. I found control board was bad, I replaced control board, unit tested good.

Near Caracara Dr, Buda, TX 78610
Lou S.

Lou S.

arrived on site to inspect oven showing error code 5/1. Upon further inspection, I checked for voltage at the P5-5/neutral and P5-6/neutral and received no voltage. Per the diagnostics in Service Matters, I removed and replaced the main control and tested the unit and the unit operated as designed. Job completed.

Near Greatwood Trail, Leander, TX 78641
Luis M.

Luis M.

Refrigerator-installed updated icemaker kit

Near Pleasant Hill Ct, Austin, TX 78738
Arthur B.

Arthur B.

MFF2557HEQ (French Door Refrigerator) - Arrived onsite customer complaint of icemaker not making ice on French door refrigerator. Found water valve cracked in rear and icemaker stuck mid harvest. Removed valve and icemaker and installed new replacements. Reassembled. Turned water supply on. No leaks found. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service. Unit is cover per thru Assurant Ext Warranty.

Near N 5th St, Temple, TX 76501
Connor M.

Connor M.

Wdf510pay82 whirlpool dishwasher Arrived on site to test unit for wash quality issues. Found complaint to be missing leds on control and dishes not drying. Replaced control and confirmed operation of element. Unit working properly, no leaks detected.

Near Shadow Creek Blvd, Buda, TX 78610
Thomas L.

Thomas L.

Arrived on site for icing in freezer section. Found items in the left side of the pizza bin pushing against crisper causing left side of door to push out and not seal. Corrected and adjusted door gasket. All water connections were dry.

Near Stone Pony, Liberty Hill, TX 78642
Luis M.

Luis M.

Refrigerator-replaced water line to dispenser,compressor,evaporator and filter drier.

Near Aqua Verde Ct, Austin, TX 78733
Nathaniel B.

Nathaniel B.

Model Arrived on call for fridge leaking water in to freezer, found that there is a layer of ice in the bottom of freezer cycled ice maker and no water leaks from it, found that drain tube in freezer is iced over, will need p-trap drain tube kit , ivemaker and valve not needed, will reschedule for 7/26/18, no water leaks at time of call. Did clear i e slab from bottom of freezer floor only.,

Near Cadbury Castle Lane, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model Arrived on call for fridge leaking water in to freezer, found that there is a layer of ice in the bottom of freezer cycled ice maker and no water leaks from it, found that drain tube in freezer is iced over, will need p-trap drain tube kit , ivemaker and valve not needed, will reschedule for 7/26/18, no water leaks at time of call. Did clear i e slab from bottom of freezer floor only.,

Near Cadbury Castle Lane, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for fridge leaking water in to freezer, found that there is a layer of ice in the bottom of freezer cycled ice maker and no water leaks from it, found that drain tube in freezer is iced over, will need p-trap drain tube kit , ivemaker and valve not needed, will reschedule for 7/26/18, no water leaks at time of call.

Near Cadbury Castle Lane, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for fridge leaking water in to freezer, found that there is a layer of ice in the bottom of freezer cycled ice maker and no water leaks from it, found that drain tube in freezer is iced over, will need p-trap drain tube kit , ivemaker and valve not needed, will reschedule for 7/26/18, no water leaks at time of call.

Near Cadbury Castle Lane, Pflugerville, TX 78660
Kevin B.

Kevin B.

Arrived on site and found customer is experiencing a PF error every 30 minutes. Spoke with tech line and they recommended replacing freezer evaporator motor it is failing and causing the power loss when the refrigerator switches over to cooling the freezer. Quoted customer Total labor $169.99 evap motor $132.84, SR7722519292

Near W William Cannon Dr, Austin, TX 78745
Kevin B.

Kevin B.

Arrived on site and replaced belt diagnosed on previous visit, after replacement all function has returned to dryer. Insured there is no lint buildup inside of cabinet, job complete

Near TX-1 Loop, Austin, TX 78749
Nathaniel B.

Nathaniel B.

Model KUID508ESS1, Unit has a 3 year parts and labor warranty, Arrived on call for ice machine not making ice and when moved unit out door fell off, bin thermistor 2.64 k ohms at 82 degrees and bin sensor is reading 5.5 ohms, compressor amp draw is 2.0 amps and plate is getting cold, found that aux. drain pump is running constantly and top cabinet is damaged and the front left corner of the cabinet top which the plastic front that has metal plate that door magnet touches to keep door closed the hole plastic strip removed from the insulation, dave file number 7722526628, bin sensor cutting grid and compressor amp draw are good , will need aux drain pump, black cabinet top and recirculation pump, will reschedule for 7/30/18. Unit is not connected to water or drain.

Near Ambrose Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KUID508ESS1, Unit has a 3 year parts and labor warranty, Arrived on call for ice machine not making ice and when moved unit out door fell off, bin thermistor 2.64 k ohms at 82 degrees and bin sensor is reading 5.5 ohms, compressor amp draw is 2.0 amps and plate is getting cold, found that aux. drain pump is running constantly and top cabinet is damaged and the front left corner of the cabinet top which the plastic front that has metal plate that door magnet touches to keep door closed the hole plastic strip removed from the insulation, dave file number 7722526628, bin sensor cutting grid and compressor amp draw are good , will need aux drain pump, black cabinet top and recirculation pump, will reschedule for 7/30/18. Unit is not connected to water or drain.

Near Ambrose Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

GI15NDXZS1 arrived on site for no ice and found condenser fan motor failed. Replaced. Now unit is operating as designed. All checks good. Charged 219.99 book labor and 125.78 for part.

Near Tisdale Dr, Austin, TX 78757
Lou S.

Lou S.

arrived on site to inspect wall oven showing error code F6E0. Upon further inspection, I placed the unit in diagnostics and verified error code(s) and found 6/0, 6/6, 6/9, and 2/1. I cleared the error codes and continued with diagnostics as shown in Service Matters then turned the unit on to Bake at 350 degrees. The unit did not show error codes again. The customer advised that there was a short power outage recently which may have caused this issue. I advised the customer that should this issue occur again to call out office and a tech would come and inspect. Job completed.

Near Etta May Lane, Leander, TX 78641
Connor M.

Connor M.

KDTE104ESS0 kitchenaid dishwasher Arrived on site to install parts for repair. Installed harness and control. Unit working properly, no leaks detected.

Near Monitor Dr, Austin, TX 78745
Arthur B.

Arthur B.

ED5FHEXVS01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS not cooling both section and compressor turns on and off intermittently. Attempted to reset filter indicator light and would not respond. Found ADC control is faulty. Removed faulty control and installed new replacement. Reassembled. Powered unit on. Unit began to cool immediately. Good cold air flow coming from FC evaporator. No other issues found. All water connections were dry at time of service.

Near Bluehaw Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site and inspected dryer and found a loose connection at the element, thermal fuse has failed after replacing found no power to dryer. Found that breaker has tripped and after correcting all function has returned. Recommended to customer that vent to exterior be cleaned by a service to prevent lint buildup and fire hazard. No lint found in unit cabinet at time of service, job complete

Near TX-360 Loop, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found temperature is reading3 degrees in freezer, 45 in fresh food. There is a relay on the control board clicking every few minutes and the evaporator fan loses power for a moment. Quoted customer for new control board kit $374.99 and total labor $189.99 per CS. After replacement refrigerator is running steady and no longer clicking. No water leaks from connections at time of service, job complete

Near S Capital of Texas Hwy, Austin, TX 78746
Nathaniel B.

Nathaniel B.

Model WRT348FMES00, Apartment 5105, Arrived on call for food freezing in fresh food section,freezer temp is 50 degrees and fresh food is at 70 degrees, freezer sensor got 6.5 k ohms , fresh food sensor got 3.44 k ohms, called whirlpool tech line and talked to bruce, sensors are with in range, did have food 7722524920, will reschedule for 7/26/18, today did seal were the inside liner meets outer cabinet with silicone on both sections, instructed customer to leave unit off with doors open until repaired.

Near I-35, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRT348FMES00, Apartment 5105, Arrived on call for food freezing in fresh food section,freezer temp is 50 degrees and fresh food is at 70 degrees, freezer sensor got 6.5 k ohms , fresh food sensor got 3.44 k ohms, called whirlpool tech line and talked to bruce, sensors are with in range, did have food 7722524920, will reschedule for 7/26/18, today did seal were the inside liner meets outer cabinet with silicone on both sections, instructed customer to leave unit off with doors open until repaired.

Near I-35, Pflugerville, TX 78660
Arthur B.

Arthur B.

FFHS2622MSYA (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making noises intermittently. When arrived, found icemaker when harvesting, motor is making the noise. Unit will need new icemaker. Quoted 241798231 (Icemaker) $132.19 plus tax. Removed icemaker and installed new replacement. Reassembled. Ice maker called for water with no issues. All water connections were dry at time of service.

Near Pinnacle Dr, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the dishwasher keypad due to start button not working. I tested the unit and it operated as designed. No water leaks observed during service.

Near Dillon Lake Bend, Leander, TX 78641
Luis M.

Luis M.

Icemachine-installed new condenser fan motor

Near Big View Dr, Austin, TX 78730
Wesley P.

Wesley P.

Wrx735sdhz00 arrived onnsite and installed Evap harness and door switch. Defrosted all ice and verified function of heater. Did not replace heater. Unit operating as designed. No leaks.

Near Orange Flower, Austin, TX 78729
Lou S.

Lou S.

arrived on site to inspect microwave not starting. Upon further inspection, I found that the microwave would not start unless the door is closed hard. I removed and replaced all three switches on the right side interlock and tested the unit and the unit operates as designed. Job completed. No one available to sign the receipt.

Near Samuel Trail, Austin, TX 78717
Arthur B.

Arthur B.

LSR8010PQ0 (Top Load Washer) - Arrived onsite to install new fill hose and drain hose to top load washer from prior tech’s diagnosis. Removed cabinet wrapper and removed torn fill hose. Installed new replacement. Removed and replaced drain hose to shorter one. Reassembled and tested. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Rivery Blvd, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model MEDB755DWB2, Arrived on call for noise complaint from dryer found bit in the front dryer felt, removed it and cleaned out dryer wih vacuum and put unit back together and no more noise complaint, all checks good, call complete.

Near Faldo Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model MEDB755DWB2, Arrived on call for noise complaint from dryer found bit in the front dryer felt, removed it and cleaned out dryer wih vacuum and put unit back together and no more noise complaint, all checks good, call complete.

Near Faldo Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model MVWB765FW0, Arrived on call for drain cycle not working properly, unit is draining water, found prior unit has a bad water temp sensor on valve, replaced housing and cleared all error codes and ran calibration, instructed customer on loading and soap usage again, installed housing with valve no water leaks after repair, call complete.

Near Faldo Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model MVWB765FW0, Arrived on call for drain cycle not working properly, unit is draining water, found prior unit has a bad water temp sensor on valve, replaced housing and cleared all error codes and ran calibration, instructed customer on loading and soap usage again, installed housing with valve no water leaks after repair, call complete.

Near Faldo Cove, Round Rock, TX 78664
Thomas L.

Thomas L.

Found dent in middle of upper panel. Replaced. Water connections were dry. Open new home.

Near Fishspear Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

Whirlpool oven giving f5e1 error door latch model: WOD93EC0AS05. Arrive don site to test unit for latch door error f5e1. Found bad latch, replaced latch test unit and unit test good door locking and unlocking. Job complete

Near Copper Valley, New Braunfels, TX 78132

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