"Arrived on site to inspect washer not not starting/advancing. Upon further inspection, I placed the unit in diagnostics showing error codes F7E5-shifter failure, F7E9-locked rotor, F0E3-overload. I cleared the codes and continued with testing. The unit filled with water and drained, but failed to agitate or spin. I tilted the unit back and found a large amount of gearcase oil on the rotor, drain pump hosing and all four panels (photo). I advised the customer of my findings and am ordering the gearcase, slider, clutch and stator. Returning tech to replace all ordered parts. Scheduled return service for 08/07/24 at customer request. No water leaks observed during service. No parts installed. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754158 (Stator)"

Arrived on site to test unit for error f7e2(motor not engaging). Replaced sump assembly(W11460946). Unit now working as designed. Job complete.

"Arrived on site to test unit for not heating. Found ventilation is restricted on roof. Found heating element is burnt out. Replaced element(WP3387747), unit now working as designed. Advised customer to ventilation cleared of restriction before using unit to prevent any further damage. Job complete."

"Arrived on site to diagnose dishwasher that was starting on its own, and start button stopped working. I tested the unit and couldn't get start to respond. Put unit in diagnostic mode and found F5E1, F5E2, F2E1. The F5 errors reference a door latch issue, and the F2E1 is a stuck key. Ordering control to fix stuck key, and also replacing the latch due to 2x errors. Return visit set for 8/7. Ordering control and latch. ; schdld next appmnt for 8/7 WED !"

Arrived on site for IM not producing ice. Gain access to the IM and put the unit in test mode. Nothing happen in test mode. I could hear the motor energized but the dial never turned. Installed a new IM reran the test and it completed the test with no issues and filles the tray with water. IM is operating as designed and no water leaks detected during service. WPW10300024

"Arrived on site to inspect unit for leaking. Upon closer inspection found water line not tightened. As soon as water was turned on area got soaked. Tightened waterline tested unit, unit is running as intended. No leaks present at this time. Job complete. NO PARTS USED"

Arrived on site to install unit for lights flickering. Upon closer inspection found lights flickering replaced both freezer light and vegetable drawer light. Unit is now running as intended. No leaks present at this time. Job complete. USED 2 WPW10515057

"Arrived on site to diagnose dishwasher that is not running / not powering on. Examined unit and found you can power it on, but if you start the unit it will beep, start the drain pump for a half second and then flash off and reset itself over and over. I checked for error codes and found none. Unit allowed me to run it through diagnostic mode without an issue. Ordering a control and drain pump to resolve, since it's cycling when the pump kicks on. Return visit set for 8/8.; ordrng 1 W11629912 (Main Control) and 1 W11412291 (Drain Pump) and 1 W11410464 (OWI) and 1 W11416362 (Sump assembly)"

Arrived onsite to replace previously diagnosed parts. I replaced the fill tube heater. The cover was not needed for the repair. I tested the icemaker in a harvest and a fill finding all working as designed. No water leaks were present at the time of service. Call complete.

"Arrived on site for makes small slick ice. Upon arrival, inspected unit. Found unit is currently making ice and confirmed issue. Ran test on unit and found fill is too slow. Replaced valve W10897719. And test unit. Unit is now filling correctly. Also customer states that when was operating correctly,unit would overfill with ice. Replace thermistor WPW10511923. Observed unit is making complete sheet of ice. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site for a washing machine is not drying in cold water and has a torn bellow. Inspected unit and work area. The customer showed me what was happening when he was drawing in Coldwater and I found very little water flow coming from the cold inlet valve. I tested the hot water valve and found proper water pressure. I want to head and replaced the cold water valve and the bellow and tested the unit. I found the unit working and operating as designed with no leaks observed during operation. Call complete. W11788995 and W11314648.

Arrived on site for dishwasher randomly turning on. On arrival found no control damage externally but found control intermittently turning on and off. Replaced Part# w11637583 and Tested product. Found no water leaks or errors and unit working as designed. Reported findings to safety team sr#7739620729. Call complete

"Arrived on site to inspect microwave damper missing. Upon further inspection, I found the unit with a large amount of cooking grease/oils on the bottom, front and top panels. I removed the mounting bolts and tilted the unit down to find the damper was being restricted by foil tape that was placed around the damper during installation (photo). I pushed the tape away from the damper and tested the vent and found the damper opening/closing as designed. I advised the customer of my findings and repairs. Job completed. No parts installed."

"Arrived on site for refrigerator not cooling, on arrival confirmed issue.found 0.7amps and 120vac to compressor. Found all fans running but no frost pattern on evap. Found compressor in power up loop. Replaced start device w11524472, and found start up amps at 6.6amps for 30 seconds before compressor failed. Ordering WPW10143759 uv drier, W10913906 access valve, W11557425 compressor, W11550396 evaporator, r600(copper cap tube), and nitrogen. Office to reschedule once availability of parts is known.; ordrng 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W11557425 (Compressor) and 1 W11550396 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 R600 (Copper cap tube)"

"Arrived on site for no cool. No cool in both sections no ice or frost build up,removed compressor cover,compressor running diagnosed a leak in the system ordering evaporator and compressor. ; ordrng 1 W11492867 (Ff evap) and 1 WPW10608485 (Fzr evap) and 1 W11580434 (3 way valve) and 1 W11654344 (Copressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived on site to inspect unit for not draining. Upon closer inspection found drain not engaging or making any noise. Replaced pump due to failure, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10876537"

"Arrived on site to test unit for Tripping breaker and not cooling properly, tested unit found unit is cooling, ice bin full of ice, temperature feel about average no corrosion on the deli UI, activated all components one by one and could not get the breaker to trip, customer stated that it happens about once a week and absolutely random, replaced main control as precautionary but advised customer to monitor if breaker trips again then recommend replacing all controls and RC and FC evaporator fan harness, at this time unit is running as designed, no leaks detected job complete installed WPW10675033"

"Arrived onsite and found unit operating with failed actuator. Replaced the actuator, cam and belt. Will also need the gearcase and agitator and motor to complete. W10721967, W11481722, WPW10006384; ordrng 1 W11454734 (Gearcase) and 1 W11550891 (Agitator)"

Arrived on site to test unit for no power. Direct wired drain pump to remove water from tub. Replaced control(W11419171) and unit is now working as designed. No leaks detected. Job complete.

Arrived on site to install previously ordered part. Pulled commercial style range from cabinet. Replaced regulator W11193822. Turned supply gas valve back on. Test all gas line connections with both electronic sniffer and bubble solutions and can not detect leaks at this time. Job complete

"Arrived on site for not cooling and frozen over. Upon arrival, tenant mentioned that there has not been any issues since last repair was made. Inspected unit and temperature is correct in both boxes. Inspected evaporator and has correct frost pattern. There is no excess ice or frost buildup in unit. Unit is operating as designed. Job complete"

Arrived onsite for unit taking long to fill and shaking. On arrival spoke to management. Called tenant and stated event happened one time and has been working fine since. No need for repair. Job complete. No parts used.

"Arrived on site to replace previously diagnosed part. Replaced pressure switch (W11316246) and tested unit, all components are properly engaging and unit is running as designed. If issue persists recommend a valve and control board replacement. No leaks detected, job complete."

"Arrived on site to test unit for drawer not sealing properly. Inspected unit found drawer slightly cockeyed causing door to not seal. Will need to order drawer assembly and front panel. Ordering parts, no parts installed, office to reschedule.; ordrng 1 WP9763646 (Drawer assembly) and 1 W11291101 (Door panel)"

"Arrived on site for sealed system repair. Compressor not starting. Recovered refrigerant. Removed and replaced compressor, filter drier, precooler, and access valve. Used 250 psi to verify no leaks. Vacuumed and recharged. Verified operation. All fans and compressor turns off after 3-5 seconds of running. Replaced control and same thing was happening. Diagnsotics shows open or shorted fc sensor and rc sensor. Replaced diffuser which has both sensors. Same reading. Found harness was not connected properly. Verified operation. Call complete."

Arrived on site to install part. Part# w11159728 has been installed tested product. Part works as its designed call complete.

"WED4815EW1 Arrived on site for unit making grinding noise. Upon arrival, disassembled rear cover to expose inner duct and found debris and foreign objects hitting the blower wheel. Removed and cleared all debris inside duct and inner duct. Tested unit and now unit is functioning as designed. No parts replaced"

Arrived onsite for a venthood not sucking air as it should. I tested the unit and found the venthood to be sucking as it should and unit is operating as designed. The lights are flickering on low due to hertz flicker and it is operating as designed. I explained to the customer that the flicker is operating as designed on low setting. Call complete. No parts installed.

"WDT970SAKZ3 Arrived on site for unit displaying F9E1 not draining. Upon arrival, confirmed error message and tub full of water. Proceeded to check disposal and knockout plug was present. Removed knockout and ran diagnostics. Unit is now functioning as designed. No water leaks detected at this time. No parts replaced"

"Arrived on site to install previously ordered parts. Replaced front panel W11491749., right panel W11315726, base W11215531, and badge W10908007. Cannot test unit due to no power in home. Job complete"

On arrival verified complaint of unit not latching or starting. Visual inspection found broken lid at left hinge. Replaced lid and ran cycle unit now starts every cycle correctly. All other components are working and gearcase is dry no oil. Job complete installed w11259006

"Arrived on site for a defective compressor. Installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11557425,wpw10143759,w11506635"

Arrived on site to test unit for not washing properly. Found harness to pump was broken. Fixed harness by installing butt connections. Also replaced shift actuator(W11481722) and run cap(W11395618) as a precautionary. Found pump still not engaging. Removed rear access panel and was unable to locate any further breaks in harness. Recommend lower harness replacement. Scheduled for 08/12. ; ordrng 1 W11643701 (Harness)

"Arrived on site for a refrigerator that has a gap in the freezer section causing frost buildup. Inspected unit and work area. I did confirm the customers complaint and found a gap at the upper right hand corner of the freezer door. I removed the door assembly and attempted to check the brackets. The brackets seem to be in good working condition. I went ahead and adjusted the door upward to see if the door would get a better connection. I found that with the adjustments, the fitting was better, but was still leaving a gap on the top edge of the freezer door. The issue did not appear to be a gasket issue but instead a bowed door or bracket issue. I am ordering the freezer door and brackets just in case for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 LW10341279 (Freezer door) and 1 W11668671 (Brackets)"

"Arrived on site for microwave not turning on. Nothing on screen. Attempted to removed but it was too heavy and too high. Also found screws threaded so small extractor needed and new screws needed, will mark all parts to send them back. Customer had mother here. Customer Will call to schedule. ; ordrng 2 Screws (Screws for securing cabinet to wood)s"

Arrived on site with separator. Removed user interface. Replaced separator. Verified operation. Call complete.

"Arrived on site for a refrigerator that is not cooling properly and has an issue with the user interface. Inspected unit and work area. Customer advised that when they had food in the refrigerator, they found frost buildup in the freezer section near the door, and their ice was melting. We advised they remove everything from the freezer and everything seems to have come back down. However, there are unsure if there is still an issue with the unit. They also stated that the user interface temperature buttons are having a hard time activating. I did confirm the customer complaint with the user interface. I took temperature of the refrigerator and freezer sections and found the freezer at 4?F in the refrigerator at 37?F. I found no evidence of a defrost issue of any kind. I did explain to the customer that it would appear that door may have not been fully shut, causing their issue. I went ahead and replaced the user interface. I did tell the customer that because the unit is cooling and operating, I could find no failure with the refrigerator itself. I tested the unit and found the unit working and operating as designed. Call complete. W11518204."

"Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the chute for leaking warm air causing frost to build up around the ice bucket and plate. I replaced all the other parts to keep the shaft engaged properly when dispensing and keeping the ice bucket from jumping up. I tested the ice dispenser functions and all are working as designed. Call complete. INSTALLED WPW10258544 SHAFT, W10852956 SPRING, WP2220458 COUPLING, W11244434 ICE-CONTR, WPW10293212 CHUTE, AND WP2305382 BOOT."

WFW560CHW4 Arrived on site to replace ordered parts. Proceeded to replace W11509207 lower harness. Cleared F3E2 error. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time.

"Arrived on site for range tripping breaker. On inspection ran the Mw & the oven at the same time to try and trip the breaker with no success. Gain access to the back of the range and found a white powder on the inside of the back cover and below the control board (see pics) could be baking powder. Went to change the bake setting from 350 to 400 and could not change temperature, tried to set the time and couldn't set time. Ordering new control and office to reschedule when pat arrives. No parts installed during service ; ordrng 1 W11620481 (Control board)"

"Arrived on site to test unit for no ice production, tested unit found ice maker unresponsive to diagnostics, replaced ice maker and tested, unit is now running as designed no leaks detected job complete installed W11700250"

"Arrived on site to test unit for loud compressor, tested unit found unit is cooling but compressor is running with a little loud do to home has a open lay out and hard wood flooring, explained to customer that the noise is within manufacture specifications unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for squealing noise, tested unit found worn out cam and belt, replaced and tested unit is now running as designed, no leaks detected job complete installed W11239857, W10721967"

"Arrived on site to inspect unit for door not unlocking and unit not draining water. Upon closer inspection found unit locked with water. Tilted unit back drain kicked in immediately. Found wire severed leading to drain pump. Reattached wire and secured harness to surrounding areas. Tested unit, unit is running as intended. No leaks present at this time. Job complete NO PARTS USED"

Arrived on site to inspect unit for error code f3e1 for pressure system fault. Upon arrival customer canceled appointment saying unit is working. Job complete NO PARTS USED.

"Arrived on site to install previously ordered parts. During disassembly,had to break off rotor to retrieve stator and clutch bolts. Replaced gearcase W11449841, clutch W10754448, slider W10734521, and rotor W11260238. Test unit and is operating as designed. No leaks present at this time. Job complete"

Arrived on site to install previously ordered parts. Replaced all 4 shock absorbers W11316766. Unit is operating as designed. Advised customer that washer needs to be more secure to pedestal. No leaks present. Job complete

"Arrived on site for not operating, upon arrival, test unit and is powering on, just will not operate. Ram diagnostics and get error codes F4-E4 line voltage error, F4-E3 restricted air flow , F4-E1 heater relay or connector problem. Test polarity and is good. Disassembled unit to test all components. All components test good. Test control found relay only clicks but there is no voltage to motor circuit. Need to replace control. Replaced control WPW10536008. Test unit and now operates. Ran vent test and test failed. Unit is operating as designed. Recommend having exterior vent cleaned. Job complete"

Arrived on site for intermittent cooling issues. Upon arrival inspected and test unit. Found that unit will cool to correct temperature in fc and rc the shut off and get hot in both boxes. Need to replace thermostat. Replaced thermostat WP2198202 and unit is operating correctly Job complete

"F9E1 long drain, F0E2 over suds, F5E2 lock failure . Was able to get into diagnostics only using the temp, spin, soils keys. Found keypad not responding. Replaced console. Tested and unit is now functioning properly. Cleared codes for future reference and advised customer no detergent use. Job complete. Used w11591400"

Arrived onsite for unit not cooling. Upon arrival found unit is running and trying to cool however is having defrost issues. Customer has to unplug occasionally for 24hrs so ice can thaw then plugs it back in. Unit begins to cool again. Ran diagnostic and found thermistors pass and heater does energize. Thawed remaining ice and per Whirlpool previous recommendation replaced electronics. Replaced main control and UI due to what appears to be a short cycling defrost cycle. Unit is currently functioning. Customer will monitor. If symptoms persist recommend ordering Heater assembly and defrost thermistor. Job complete. Used w11518204 and w11566851

"Arrived onsite and replaced the valves and dispenser housing. Unit is now operating as designed. Advised customer on repair. All checks good. W11524105, W11688994, W11688995"

Arrived on site for oven not responding to button pushing. Unit changes screens on its own. Screen not responding. Reset power to same problem. Replaced control panel. Verified operation. Call complete.

"Arrived onsite and repaired unit by replacing stop and dispenser. Unit is now operating as designed. Office to charge balance to Cc on file. W10861000, WP8565925; O-emld tckt"

Arrived on site to install previously diagnosed and ordered parts. Installed evaporator fan motor and applied adhesive/sealant to FC door molding to fill in gaps. Tested unit and unit is operating as designed. No water leaks observed during service. WP2315539 WP482338

Arrived onsite and found unit and found dispenser solenoid slightly misaligned from not being inserted fully into the housing causing the soap door to not consistently open. Repaired by aligning the solenoid body. All checks good. Unit is now operating as designed. No parts needed.

Arrived on site for a leaking fridge. Further inspection found that the water valve would leak only when dispensing water from the dispenser replaced water valve and tested no water leaks at all. Part# wp2321753 water valve was replaced. Call complete

Arrived on site for burner not lighting. Found front right burner was not getting gas. Also found back right burner had excessive flame to right side. Found front burner had a clogged orifice. Found back burner head was broken and caused uneven flame. Replaced burner head. Verified operation. Call complete.

Arrived on site for dishwasher rack not working. Found both tracks came off of the back tub wheel mount on sides. They are broken. Will need new tub wheel mounts for middle rack. No errors stored. Diagnsotics completed with no failures. Reset for wed pm. ; ordrng 4 W11614118 (Tub wheel)s

WRX735SDHV01 Arrived to install door. I removed and replaced the door and installed the gasket. The prior sealing issue was corrected and the unit operated as designed. No leaks observed during service.

Arrived on site for icemaker not working. Or only working sometimes. Temps are 34f and 15f-3 in freezer. Ran diagnostics. Icemaker and water check good. Found evaporator fan motor is not working. This will cause unit no not make ice as its trying to keep freezer cold. Also found refrigerator door gasket is torn. Reset for wed am. ; ordrng 1 W11661931 (Fan motor) and 1 W10830274 (Gasket)

"Arrived on site for a range that has no power. Inspected unit and work area. The customer advised they just moved in and when they went to use the bake feature, the unit shut off within several minutes and has not powered back on. I asked the customer if they had reset the breaker and she advised that she thought she had. I checked the outside breaker and found the breaker had tripped. I turned the breaker back on and unplugged the unit from the wall. I removed the ground wire and spoke to PR. He advised to run the unit up to 500?F on a bake cycle and then reattach the ground wire and have the customer run the oven at 500?F for two hours to dry out the elements. I went ahead and ran the oven up to 500?F and unplugged the unit. I reattached the ground wire and ran the unit back up to 500?F. I instructed the customer to keep the unit on for two hours to ensure the elements dry out properly. I found the unit working and operating as designed, and did advise the customer that if they had any further issue past this, the issue would most likely be with the breaker and to contact their contractor about replacing the breaker. Call complete."

"Arrived on site to inspect refrigerator ice maker fill tube not attached. Upon further inspection, I found no fill tube extension on the fill tube coming in through the back of the unit. Installed an extension and tested the ice maker and found no water coming into the ice maker tray and found water on the floor. Pulled the unit out and found the fill tube, at the back of the unit, that goes from the valve to the ice maker had been cut. I am ordering the fill tubing and office to schedule return service. Water source left turned off and ice maker left turned off as well. No water leaks observed at the end of service. WP2174755 ; ordrng 1 W10823511 (Fill tube kit)"

"Arrived on site for no cool. Lights on,compressor and fans not running,no voltage to thermostat,removed defrost control,found burnt and broken traces on control,uploaded picture. Replaced control powered unit on breaker tripping,removed power found hard start connected to compressor diagnosed unit will need a new compressor and harness,found defective closure on hinge and fresh food. Ordering parts. Used wpw10366605. ; ordrng 1 WPW10329686 (Cam door) and 1 WP2182179 (Door cam) and 1 WPW10309395 (Harness) and 1 W10309994 (Compressor)"

"Arrived on site to inspect range tripping breaker. Due to possible moisture in the elements from manufacturing, I disconnected the ground and heated the unit on Bake at 500 degrees to perform a burnout of the elements. Once the unit reached preheat temp, I allowed it to cool while reconnecting the ground and then reheated the unit on Bale at 500 degrees. Unit is operating as designed, job completed. No parts installed."

"Arrived on site for a washing machine that is not completing cycles again. Inspected unit and work area. The customer advised the unit just stays in the drain and will not advance through the cycles. I did confirm the customers complaint upon him switching the breaker back on. I canceled out the cycle and round the unit into diagnostics. I found an F1 E1 (main control failure), F3 E1 (pressure system fault), and F9 E1 (long drain) error codes. I gained access to the control and check resistance through to the drain pump. I found the drain pump showing open. I checked resistance to the shifter and found it open as well. Checked underneath the unit and found both the shifter and the drain pump within range, indicating a harness issue. I went to replace the lower harness and found the one sent with me was the incorrect part. I spoke to the parts department and was told it would be re-ordered. I rescheduled the customer to 8/6. No parts were installed. ; schdld next appmnt for 8/6 TUE !"

"Arrived on site to inspect range tripping breaker. Due to possible moisture in the elements from manufacturing, I disconnected the ground and heated the unit on Bake at 500 degrees to perform a burnout of the elements. Once the unit reached preheat temp, I allowed it to cool while reconnecting the ground and then reheated the unit on Bale at 500 degrees. Unit is operating as designed, job completed. No parts installed."

"Arrived on site for a washing machine that is making weird noises and will not speed. Inspected unit and work area. The customer advised that the unit does not make it through the cycles and makes awkward noises as its working. I ran the unit three diagnostics and found an F0 E5 (off balance load) error code. Around the unit through an auto test and found the unit working and operating as designed until it went to the spin portion of the cycle. I found the motor spinning, but the basket skipping on the driveshaft, indicating a failed of assembly. I went to remove the agitator and found the agitator completely seized on the driveshaft. I went ahead and broke the agitator and removed the screws for the hub assembly. Are used a crowbar and a flat head screwdriver and attempted to pry the hub assembly up. I found that I was able to remove the agitator spline from the driveshaft. Ordering the agitator and the hub assembly and rescheduled the customer to 8/2. No parts were replaced. ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 4 WP8533953 (Hub screws)s"

"Arrived on site for dryer not starting ran diagnostics got 2-2,3-2. Found element broken . Replaced element WP3387747. Unit is tumbling and heating normally . No lint build up at time of service . Job complete"

"Arrived on site for unit making a loud noise after sealed system repair. confirmed unit is operating as designed. Ran all fans and compressor. Was unable to hear a noise, customer says it sounds like a hissing noise very loud. Did they did not hear it will I was here. Advised customer to get a recording. Unable to duplicate noise. Call complete."

Arrived on site for washer not jumping. Removed top panel. Replaced bad tub. Reassembled and recalibrated. Verified operation. Call complete.

"Arrived on site for range knob not turning or igniting . Found both knobs broken on right side . Also oven is not igniting . Getting spark but not lighting . Found over sized cooking sheet in drawer making contact with igniter connection . Broil is not lighting ,getting weak spark . Ordering both broil and bake igniters ,spark control . Return 8/7 . No gas leaks detected at time of service . No parts installed ; ordrng 1 W11524031 (Bake igniter) and 1 WPW10333842 (Broil igniter) and 1 W11162730 (Spark control)"

Arrived on site for long dry times . Ran diagnostics. No error codes . Ran temp checks with and with out vent hose on . Also used flow meter . Found air flow restriction. Recommended having exterior vent looked at bye builder . No lint build up. No parts installed . Job complete

Arrived on site to replaced left side door gasket . Found customer still having moisture build up issues still . Found mullion heater wire broken . No parts installed . Ordering mullion . Call to set return ; ordrng 1 W11455378 (Mullion)

"Arrived on site for no heat dryer . Unit tumbles . Got 2-1, 3-2 codes . Found element coil broken . Replaced element WP3387747. Unit is now heating . Cleaned lint out . Recommend having vents cleaned . Job complete"

"Arrived on site. Replaced the main control,temp thermistor and defrost themristor,powered unit on compressor and fans powered on. Used 2wpw10384183,w11555884"

"Arrived on site for dishwasher needing parts. Installed w10876537, w10837026, wp661566, and w10518394. Tested unit and found it works as designed with no leaks. Call complete"

"Arrived on site to replace magnetron capacitor and diode diagnosed on previous trip. Replaced capacitor magnetron and diode, tested unit unit is running as intended. Job complete. USED W11256462 WW11495561 WPW10574736"

"Arrived on site to inspect unit for clicking noise during operation. Upon closer inspection found magnetron diode and capacitor failed causing excessive noise. Replaced diode Capacitor and magnetron. Tested unit, unit is running as intended. Job complete. USED W10850446 W11256462 W10754299"

"Arrived on site to inspect unit for powering on but not starting a cycle. Upon closer inspection found door switched not plugged in. Plugged door switch in, tested unit, unit is running as intended. Job complete. NO PARTS USED."

"Arrived on site to install unit for having hole at bottom of basket. Upon closer inspection found wash plate broken, replaced wash plate, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10919191"

"Arrived on site for cooling issue. Found evaporator fan not running,attempted diagnostics ui kicking out of diagnostics entering diagnostics no power to fan motor,replaced defective ui and main control,ran diagnostics fan running weak replaced fan assembly ran diagnostics all test passed. Used w11542754,w11334745,w11043763"

"Arrived on site to install parts . Part #s w10884390 icemaker,wpw10498976 valve ,and w10830162 gasket . Ran a test on fridge ice maker is working as its designed. No water leaks from water valve And the new gasket has sealed the left door as its designed. Unit also isnt tripping breaker anymore. Call complete"

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but unit not circulating the water. Found wash motor getting power but not coming on. Replaced sump and motor test unit and unit test good. No leaks present at time job complete. W11613570

Arrived on site and replaced previously diagnosed cooktop(W11051484). Unit now working as designed. Job complete.

"Arrived on site to replace previously diagnosed lid, replaced and tested unit is now functioning as designed, job complete installed W11259006"

Arrived on site to replace control board and ui and console. Replaced all 3 parts test unit and unit working as designed no error codes at this time. Job complete w11506011. W11460962. W11460908

Arrived on site to replace both upper and lower blowers and both control board for upper and lower oven and console and lower sensor. Replaced all parts test unit and both unit pre heated correctly to 350? no blower error codes. Job complete w11598119 x2. W11448962. W11600643. W11598200. W11598120.

"Arrived on site to replace damaged doors. Upon arrival, removed and replaced damaged doors. No water leaks observed during service, job completed."

"Arrived on site to replace damaged doors. Upon arrival, removed and replaced damaged doors. No water leaks observed during service, job completed."

"Arrived on site to test unit for no ice or water. Found valve not opening. Replaced valve(WPW10179146), unit now opening but still not dispensing. Removed filter and now dispensing properly. Ive maker cycled and filled as designed. No leaks detected. Job complete."

"Arrived on site for unit not cooling. On arrival found. Temps actual at 6/38 degrees in both compartments when set to -2/38. Found. The following results for thermistors. RC P5-1&2: 7.47k(38), FC p5-3&4: 19.5k(5), IM p8-1&2: 7.9k(36), RC p8-3&4: 8.47k(34). During tests when I opened doors and inspected evap coils I found entire unit shut down but breaker never tripped found a dc voltage issue inside unit and it will need all parts sent for repairs as well as the following parts ordered to fix issue: ordering W11452196 motor evaporator fc, W11087438 evaporator rc, W10830278 contrl elec, W10830288 power supply, W10846539 ice box fan, W11683243 led kit. Office to reschedule once autho is received ; ordrng 1 W11087438 (Motor rc) and 1 W11452196 (Motor evap) and 1 W10830278 (Contrl-elec) and 1 W10830288 (Power supply) and 1 W10846539 (Icebox fan) and 1 W11683243 (Led kit) and 1 Needsautho (Needs autho)"

Arrived on site for ice maker not producing ice. On inspection found that ice maker was good. Gain access to the water valve and it tested good. Dropped the ice maker down and found the inlet fill tube frozen over. Defrost the tube and now it fills the tray with water. Customer showed me that the light bar it the rc was out ordered another light. No parts installed and office to reschedule when part arrives. ; ordrng 1 W11470191 (Light module)

"Arrived on site for a refrigerator with ice maker issues. Further inspection found the ice door was allowing warm air in and causing ice to stick together in bucket. Found bucket broken. Replaced w11678832 door ice, and wpw10558423 bucket. Found unit dispensed as designed. Call complete"

"Arrived on site for Compactor not opening. On inspection when you step on the pedal the door lifts up but does not open, you have to pull on the door. I took the toe plate off the door and the door opens like it was designed to. Re installed the tor plate and it will not open the door when the padle is stepped on. Left the toe plate off and ordering a new toe plate. Office to reschedule when part arrives and no part installed. ; ordrng 1 W11696574 (Rubber toe plate)"

"Arrived on site to test unit for no ice production, tested unit found hot gas valve not switching completely, recommend replacing control and evaporator thermistor, ordering parts rescheduled for 8/9; ordrng 1 WP2217224 (Start device) and 1 W11624931 (Overload) and 1 W11034363 (Control) and 1 W11126268 (Pump harness)"

Arrived on site for dryer not heating. On inspection found no voltage across L1 & L2. I pulled the plug out partially and got 248 across L1 & L2 now. I tested again at the terminal block and now I have 248 vac. I turn unit on and I is heating now. Informed the customer and he is going to ge the maintenance man to install a new outlet. No parts were installed.

"WDT750SAKZ2 Arrived to inject blinking numbers. I found the unit would constantly blink F6E1, with other segments phantom illuminated. I removed the UI and inspected and found several traces that had corroded. Replacing the UI, the unit regained all normal functions. The vent was incorrectly mounted and the lines left in the sealing surface showed it was not matching with the outer vent, possibly allowing excessive moisture into the inner door area. No leaks observed during service."

Arrived on site for previous diagnosis parts. Installed new suspension and now it take an effort to push the basket to the ground. The gap from the basket to the lid is half of what it was with the new suspension.W10780045

Arrived on site to test unit for smell coming from unit. Test unit and found dirty filter and drain hose had no loop on it. Removed filter and cleaned filter. Advised customer about drain hose needing to be in a loop and to clean unit with white vinegar and some kind of lemon shine. Job complete