We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Austin, TX 78731
David Z
Job Details: 08/03/2021
"Arrived on site to follow up on refrigerator that needed to be repositioned and a measured fill not correctly working. Repositioned unit to allow for opening and closing of doors approved by customer. Customer showed me the measured fill is not fully filling to 1 cup, and if you dispense any water it doesnt immediately shut off.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 08/03/2021
"Arrived on site for customer complaint of light not working, found failed led power supply, I replaced power supply, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78731
David Z
Job Details: 08/03/2021
Arrived on site to diagnose washer that is not cleaning clothes very well. Ran unit and could hear it struggling to agitate. Found shifter disconnected from cam. Ordered updated shifter actuator to resolve. Zip tied existing shifter to accommodate customer until part arrives. Office to schedule when part arrives. ; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, TX 78745
Kevin
Job Details: 08/03/2021
"Arrived on site and inspected range and found door switch is mostly registering as open with the door closed or peg pressed manually. Removed rear panel and found yellow wire is loose inside harness sleeve. Reset it into position and door is now registering properly. Pre heated range up to 500 degrees to ensure correct operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC1
Near Cedar Park, TX 78613
David S
Job Details: 08/03/2021
Arrived on site to install previous diagnosed parts. We replaced the door with the UI. We tested the unit and it is working as designed. Job complete.
We serviced a
KITCHENAID OVEN
Model KEBS207BSS00
Near San Marcos, TX 78666
Leonardo
Job Details: 08/03/2021
Arrived on site to test unit for oven giving f2e1. Error code is a bad keypad. Will order new control panel. Office to reschedule. ; ordrng 1 W10452290 (Control panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Bee Cave, TX 78738
Brandon
Job Details: 08/03/2021
"Arrived on site for customer complaint of unit not draining found error codes 8-2 6-4 in diagnostic mode, found failed drain pump, I replaced drain pump, unit tested good."
We serviced a
WHIRLPOOL COOKTOP
Model WCG51USODS00
Near Austin, TX 78717
Wesley
Job Details: 08/03/2021
Arrived onsite and found unit sparking while plugged in. Advised that spark harness and module would be needed to repair.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Temple, TX 76501
Tali W
Job Details: 08/03/2021
"Onsite to install previously diagnosed parts. Replaced main harness due to incorrect install of power cord leaving screws on terminal block loose. Customer received replacement cord from Lowes due to install error. Control not affected. Tested, unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Austin, TX 78728
Justin
Job Details: 08/03/2021
"Arrived on site for a dishwasher leaking. Upon arrival the customer stated it is an intermittent leak, but when it leaks it is severe. They informed me that it has not leaked in several days. I gained access to the bottom of the unit and put it into diagnostics mode. I found stored error code F6E6 for cool water. I ran a test cycle and found no leak coming from the valve, drain pump, nor sump/motor area. Upon further inspection I found no traces of water under the unit at all. I did see some water spots in front of the unit however. I gained access to the inside of the door and found no leak while running the unit. I found the gasket and door seal in good shape. I could not replicate the leak during the service. I advised the customer it is necessary to get a video of it if it happens again. If the customer finds the unit still leaking, we will need to return with a clear door to further diagnose.
We serviced a
WHIRLPOOL RANGE
Model RBD305PRS00
Near Hutto, TX 78634
Jimmy J.
Job Details: 08/03/2021
"Arrived on site for ERROR CODE E2- HEAT SPIKES UP AND LOCKS UP. Placed in diagnostics and F3E2 and F3E0 came on. Based on error codes, tested temp sensor and it was well within range. Tested P23 connector and harness is getting the proper voltage.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/03/2021
"Arrived on site for washer lid not latching. Inspected unit and work area. Found door strike broken and causing failure. Will need to replace door strike. Office to schedule return when ETA aid available on part,; ordrng 1 W11457841 (STRIKE)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78750
David Z
Job Details: 08/03/2021
"Arrived on site to diagnose dishwasher that is not running. Performed diagnostic and error check. Found errors F8E4 drain pump electrical problem, F2E1 stuck key. Customer also showed me the dispenser door is not latching. Ran unit in diag mode and found drain pump is not moving any water, just making rumbling noises. ; ordrng 1 WPW10531320 (Drain Pump) and 1 W10861000 (Dispenser)"
We serviced a
KENMORE DISHWASHER
Model 665.12413N412
Near Killeen, TX 76549
Al
Job Details: 08/03/2021
Arrived on site and inspected F22 error. Removed and replaced the panel (complete) and unit tested as designed. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Spicewood, TX 78669
Brandon
Job Details: 08/03/2021
"Arrived on site for customer complaint of noise issue, found floor is not level, also found left side front foot/caster is broken/stripped, ordering caster and fan housing. ; ordrng 1 WPW10515763 (Caster) and 1 WPW10515762 (Caster) and 1 WPW10189184 (Fan housing)"
We serviced a
KITCHENAID OVEN
Model KEBS107SSS00
Near Spicewood, TX 78669
Brandon
Job Details: 08/03/2021
"Arrived on site to replace failed control board, after replacing appliance manager, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Leander, TX 78641
Kayman
Job Details: 08/03/2021
Arrived onsite for dishwasher not washing. Upon inspection I found F7E1 stored in the units system. I let diagnostics run through and I found the wash motor intermittently not washing. I replaced the heater and motor assembly. I tested the unit and it is working as designed at this time with no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78738
Leonardo
Job Details: 08/03/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78717
Justin
Job Details: 08/03/2021
Arrived on site for a range with a burner not operating properly. Upon further inspection I found the back right burner corroding and making irregular flames. We will need to order the cap to replace. I also found the right most knob wearing down and turning freely. Due to that being a safety issue I am also ordering the knob. Ordering both parts and the office will need to reschedule. ; ordrng 1 WPW10183370 (Right Back Burner Cap) and 1 WPW10339442 (Knob)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78724
Matthew
Job Details: 08/03/2021
Arrived onsite for microwave light not functioning. Upon inspection found failed bulb housing. Replaced housing. Unit is functioning properly. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MTF1972HRB
Near Del Valle, TX 78617
Jacob
Job Details: 08/03/2021
Arrived onsite for unit over freezing and unthawing too long were food expired. Upon further inspection. Found that the gasket was torn from the wear and tear. Gaskets and door and no longer available to order. Let customer know of the issue. Will go with a new unit. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/03/2021
Arrived on site for washer not spinning water out of clothes. Inspected unit and work area. Performed diagnostics mode and tested operation. Found unit not agitating or spinning properly. Gained access to gearcase and pulley and found actuator to connected to cam. Removed failed actuator and installed new. Tested operation and all tested good. No water leaks detected. Spoke with customer on user care guide and soap usage with home water softener.
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Dripping Springs, TX 78620
Robert
Job Details: 08/03/2021
Arrived on job for complaints of dryer burning smell. Found that dryer was operating normally.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78702
Jacob
Job Details: 08/03/2021
Arrived onsite for unit not agitating or spinning. Upon further inspection. Found that the motor was not turning to agitate or spin. Found that that the capacitor is bad reading 00.07 ohms. Ordered capacitor and a motor just incase. Office to reschedule. C; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Austin, TX 78746
Luis
Job Details: 08/03/2021
"Arrived on site for water leaking. Removed base grill,had customer run water dispenser,water leaking from inside harness sleeve diagnosed unit will need a new freezer door due to water line not replaceable by itself. . ; ordrng 1 W10800792 (Freezer door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/03/2021
"Arrived on site for refrigerator leaking water and not producing ice. Inspected unit and work area. Found RC drain frozen over. Performed diagnostics mode and tested ice maker cycle. Found ice maker not rotating and IM motor running. Removed failed ice maker and installed new. Thawed drain line and tested drain operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78721
Scott
Job Details: 08/03/2021
Arrived on site for no heat dishwasher . Found customer was using one hour wash cycle and no rinse aid . Ran diagnostics all checked normal. And no error codes . Instructed about soap usage and rinse aid . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Andice, TX 78628
Tommy
Job Details: 08/03/2021
Arrived onsite for unit vent control buttons getting stuck. Upon arrival found unit control was not installed correctly wasnt all the way forward. Removed and reinstalled forward and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78748
Kevin
Job Details: 08/03/2021
"On site and inspected dryer and found no airflow showing on airflow meter. Took one picture. Inspected vent to the exterior and found it does not open. Apartment building maintenance will need to replace the event to the exterior exit. Dryer should not be used until this is done, job complete"
We serviced a
GE REFRIGERATOR
Model GSH25JSRFSS
Near Austin, TX 78745
Luis
Job Details: 08/03/2021
"Arrived on site for unit not defrosting. Removed cover no continuity on heater diagnosed a defective heater,replaced heater assembly.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Dripping Springs, TX 78620
Robert
Job Details: 08/03/2021
"Arrived on job for complaints of oven touch pad not operating. Found that it was working mostly, but some buttons not responding. ordrng 1 W11296171 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Jarrell, TX 76537
Tyler
Job Details: 08/03/2021
"Arrived on site for refrigerator making odd noise around ice maker and rc side of unit not cooling. Upon arrival wasnt able to get an immediate temp check of unit but upon letting unit sit for 20 minutes found temps cooled from 38-21 degrees on FC side and rc went from yet to 49 degrees. Unit had a full bin ice in bucket. Ran harvest cycle on ice maker and found no evidence of odd noises. Unit harvested and cycled as designed. Did find during inspection that ice dispenser flap cover isnt sealing correctly and snowy ice is building up around inner dispenser under ice bucket. Reported findings to techline and was advised to replace ice dispenser door flap assembly. Office to reschedule once availability of parts is known Rc-49,FC-21 (Robert sr# 7731412262); ordrng 1 W11423787 (Door ice (dispenser)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Austin, TX 78728
David Z
Job Details: 08/03/2021
"Arrived on site to diagnose microwave that is not heating at all. Customer advised me that unit is powering on, just not heating. Ran unit and could hear mag coming on, but is not providing any heat. Found failed high voltage system. No visible discoloration on wave guide. Ordering high voltage system parts to resolve. Office to schedule when parts arrive.; ordrng 1 W11371266 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10818686 (Magnetron)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 08/03/2021
"Arrived on site to replace TOD from previous diagnosis. Found unit was simply missed diagnosed. No issues with current TOD but replaced anyway. Unit still not heating and cavity light stays on. Found door switch bracket was missing left side bolt. Installed bolt, tested unit, light is now turning on and off as designed. Unit still not heating. Checked voltage at outlet and found L1 to neutral has 122vac, L2 to neutral has 30vac, L1 to L2 has 90vac. Showed customer voltage issue and advised electrician needs to correct voltage issue for unit to work as designed. Elements tested good. Once voltage is corrected and if issue continues recommend replacing control and oven sensor. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Kayman
Job Details: 08/03/2021
Arrived onsite for dishwasher with broken spray arm. Upon inspection I found the upper spray arm had separated from the securing nut and I was not able to re secure. I replaced the upper spray arm and tested the unit in diagnostics. There were no error codes stored in the system and the cycle ran through as designed. No leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Waco, TX 76712
Jonathan M
Job Details: 08/03/2021
"Arrived onsite for a range that had a broken glass due to the plumber breaking it during installation. Inspected unit and work area. Found the outer glass completely shattered and gone from the unit. Customer agreed to the repair. Replaced outer glass and tested the unit on a conventional big cycle at 350?. The unit ran as designed. The customer also asked me to check his burners for operation to make sure they were working correctly. All checked good. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2021
"Arrived on site to replace previously diagnosed FC light. Replaced module, tested unit, unit works good. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cedar Park, TX 78613
David S
Job Details: 08/03/2021
"Job# 308239, arrived on site for water leaking into the fresh food section. I cleared the standing water under the shelf. I gained access to the drain tube and found it clear. I steamed from the back of the unit into the front and found no steam coming from the drain tube inside the rc compartment. I gained access to the rc evaporator and found it covered in ice. I cleared the ice and steamed down the drain tube, clearing out the ice drain tube. I reassembled the unit and checked the software version for the hv control. I found it running version 6.0.0.0 not 7.0.0.0. According to service pointer W11329116C, the evap cover and control need to be replaced. I am ordering the evap control.; ordrng 1 W11333076 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/03/2021
"Arrived on site for refrigerator having ice buildup in FC at front right side. Inspected unit and work area. Checked door seal and gasket. Found silicone not in correct spot and possibly interfering with door seal. Removed silicone and added new. Performed diagnostics mode and tested ice maker operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78737
Robert
Job Details: 08/03/2021
"Arrived on job for complaints of washer shaking while in use. Found that it was shaking during spin cycle. Changed out the shocks for new ones. Tested washer again and was still shaking. Called tech line SR#7731412910. Tech line recommended replaced the ACU, Stator, and Rotor. ; ordrng 1 W11314361 (rotor) and 1 W11322903 (cntrl-elec) and 1 W11354541 (STATOR )"
We serviced a
GE RANGE
Model JB620RF4SS
Near Hutto, TX 78634
Jimmy J.
Job Details: 08/03/2021
Arrived on site for BURNER GETS WAYYYY TOO HOT. Found element heating as designed upon arrival. Customer stated its been working like it should for the past week. Based on the issues the customer describes the infinite switch is going out. Element coils heated with a nice pattern all the way around.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Canyon Lake, TX 78130
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for a light always being on, upon inspection found the units control was shorted, called techline due to multiple trips. 7731407761 Andrew stated to replace bulb and control and customer will need to only use whirlpool bulbs which the customer had been doing, customer given all info for future issues. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Buda, TX 78610
Leonardo
Job Details: 08/03/2021
Arrived on site to test unit for light not working. Found burned out light bulb. Replace light socket and light bulb. Test unit and unit test good job complete. Customer said she leaves it on as a night light. Advised customer not to use it as a night light its a cooking light.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Round Rock, TX 78664
Wesley
Job Details: 08/03/2021
Arrived onsite and found load and go feature sensor no longer detecting load and go pod. Advised sensor would be needed to repair.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Mustang Ridge, TX 78610
Jacob
Job Details: 08/03/2021
Arrived onsite for front left burner taking a while to turn on. Tested the unit and heard the spark and gas releasing but took a while to turn on. Swapped burners and head with the same one across from each other. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Waco, TX 76710
Jonathan M
Job Details: 08/03/2021
"Arrived on site for a dishwasher that is leaking from the back right corner. Inspected unit and work area. Confirmed customers complaint and found a big dent on the back right hand corner on the tub with water residue coming from one of the seals. .; ordrng 1 CNOTE (2 HOURS) and 1 W11409866 (TUB)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76504
Chance S
Job Details: 08/03/2021
Arrived on site for items freezing in refrigerator cabinet. Upon arrival I entered diagnostics and found the thermistors passing. Once I ran test 4 on the diffuser it began to rattle loudly and was not cycling between open and closed properly. I replaced the diffuser and ran test 4 again to find it operating silently and cycling correctly. The unit now operates as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
David S
Job Details: 08/03/2021
Arrived on site for door switch being broken. I inspected the unit and work area. I found the switch broken and the door insulation collapsed. I installed the new updated switch in the cabinet. I tested the water dispenser and found the flow was really low. The customer provided a water filter. I replaced the water filter and retested the dispenser. It is now flowing properly. I advised the customer to run 1 1/2 gallons of water through the filter before using the water. Job complete.
We serviced a
WHIRLPOOL DOWNDRAFT
Model RC8700EDB0
Near The Hills, TX 78738
Leonardo
Job Details: 08/03/2021
Arrived on site to test unit for unit having a short. Found bad switch and switch harness having dead short. Also found unit has a whole on right front burner not controlling heat. Will need to order harness and switch and fan switch and cooktop.Office to reschedule. ; ordrng 1 WP2002F188-09 (Black cooktop) and 1 4381634 (Knob fan) and 1 4381622 (Fan switch) and 1 4381761 (Switch harness)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Waco, TX 76712
Jonathan M
Job Details: 08/03/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Consol and test the unit. The unit began to preheat on both ovens as designed with no issues. Unit got to 250?F and was not having any issues for the customer stated that his main concern was the inability to use his lower oven function whenever they hooked up to Wi-Fi. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Jacob
Job Details: 08/03/2021
Arrived onsite for unit leaking p. Customer showed that the it will leak from between the door panel and UI panel. Opened up the door and saw where the water did leak a bit. Replaced the vent. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78132
Andrew
Job Details: 08/03/2021
Arrived on site to test unit for noise. Found drain pump automatically kicking on. Verified pressure hose properly connected. Needing control to fix issue. Office to reschedule.; ordrng 1 W11170319 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seguin, TX 78155
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for not dispensing water and flipping breaker, upon inspection found the unit was not responding to the closing and opening of door switch, replaced door switch and tested. All functions worked with no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seguin, TX 78155
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for not dispensing water and flipping breaker, upon inspection found the unit was not responding to the closing and opening of door switch, replaced door switch and tested. All functions worked with no issues. Complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW
Near Seguin, TX 78155
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for not spinning quietly, upon inspection found the belt slipping causing sounds. Replaced belt and sounds stopped. Ordering strike due to a broken piece. Office to reschedule ; ordrng 1 W11457841 (STRIKE)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Canyon Lake, TX 78132
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for not filling and always draining, upon inspection found the unit was always draining due to float issues, realigned float and told customer to clear suds. Complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Braunfels, TX 78132
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for not spinning, upon inspection found a motor fault, tested all functions and could no get motor to move, tested with new control and no change, removed control. Ordering cap and motor. Office to reschedule ; ordrng 1 W11497303 (MOTOR) and 1 W10866238 (Cap)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78744
Kevin
Job Details: 08/03/2021
"Arrived on site and inspected range and found left front burner does not turn on. Reset connections to control board and element and it is now working again. Took one picture of all elements on, job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Belton, TX 76513
Tali W
Job Details: 08/03/2021
"Onsite for dryer noisy operation and door hard to close. Found items in blower wheel housing, right roller, and idler pulley causing noise. Also found belt worn slightly slipping. Removed items in blower housing. Replaced roller, idler pulley and belt. Adjusted door catch for easier closing. Unit functioning as designed. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW1
Near Killeen, TX 76549
Al
Job Details: 08/03/2021
"Arrived on site to install previously ordered parts and found the newly installed evaporator motor was defective causing the unit not to cool. I exposed the evaporator and found there was NO frost pattern. I accessed the compressor and found it Is defective and will require a sealed system repair.
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Woodway, TX 76712
Noah D
Job Details: 08/03/2021
"Arrived on site to inspect unit for not heating during a bake cycle and flipping breaker, upon inspection found no burnt wires or issues with cooktop and broil element. Tested bake element and it flipped breaker, checked amp limit on breaker and found 40 amps which is spec. Ordering bake element. Office to reschedule ; ordrng 1 W11182108 (BAKE ELEMENT)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 08/03/2021
Arrived onsite and tested oven for leaks. Unit is now operating as designed.Tested thoroughly and found all operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/03/2021
"Arrived on site for refrigerator not producing ice and not cooling in both sections. Inspected unit and work area. Found RC evaporator iced up. Found FC not at freezing temperatures. Gained access to FC evaporator and found ice ball on top right corner on evaporator. Performed diagnostics mode and ran test 4. Found no frost pattern developing in FC. Contacted service manager (CS). Will need to replace sealed system components, possible 3 way valve, RC evaporator harness, RC drain pan and continue to diagnose ice maker.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78733
Leonardo
Job Details: 08/03/2021
Arrived on site to test unit for cooktop not working. Found red wire melted and terminal block. Will order new main harness office to reschedule. ; ordrng 1 W11134665 (Main harness) and 1 W11171886 (Cooktop harness)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Austin, TX 78731
David Z
Job Details: 08/03/2021
"Arrived on site to follow up on icemaker that is producing thin ice. Ran unit and checked on arrival and found ice is thinner, but reservoir is not filling all the way. Reservoir has 1/4 under the max fill causing the thin ice. Ran unit and found it is filling fast enough, but not getting to max level. Recommend replacement of recirc pump due to failing water level sensor. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Dripping Springs, TX 78620
Robert
Job Details: 08/03/2021
Arrived on job for complaints of loud buzzing sound from dish washer. Ran the dish washer through a cycle to listen for buzzing noise. Found that dish washer was operating normally. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78728
Wesley
Job Details: 08/03/2021
"Arrived onsite and found frost build up favoring the left side of the freezer cabinet, but no seperator issue or door seal issue. Heat treated seal just in case. Advised customer on repair. Im event of repeat frosting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78729
Justin
Job Details: 08/03/2021
"Arrived on site for a refrigerator with an ice maker causing no cool symptoms in the freezer compartment when on. Upon arrival the customer stated the real issue was very similar to the last. The unit will dispense water and continue to dispense until the ice bin is one solid block of ice. They stated after the IM was installed it did work normal for several days. I checked temps in the RC and found them at 5?F. Upon further inspection I found the IM that was installed was not lined up with the fill tube, and it was not attached properly with screws. This was allowing the water to come out all over the FC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78753
Luis
Job Details: 08/03/2021
Arrived on site for damaged door replaced both damaged doors checked door seal good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Volente, TX 78641
Kayman
Job Details: 08/03/2021
Arrived onsite for refrigerator leaking from the dispenser. Upon arrival I found the FC=4 and the RC= 39 icebox at 30. I inspected the ice chute and found the gasket depressed and needing replaced. I found the ice bin door gasket has some gaps in the corners. I can see some water droplets coming down from the back of the ice maker adapter. I can also feel cold air seeping through the gasket on the rear adapter I called techline and we tested the ice bin thermistor. It showed within range so due to the parts previously replaced techline recommended replacing the dispenser UI along with the ice chute and adapter SR#7731406840. Office to R/S due to part availability REQUESTING AUTHORIZATION FOR REPAIR. ; ordrng 1 W11126056 (Adapter) and 1 W11347435 (Ice chute) and 1 W11330971 (UI) and 1 W10567561 (Ice bin door gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB05
Near San Marcos, TX 78666
Andrew
Job Details: 08/03/2021
Arrived on site to test unit for not cooling. Found ball of ice on evap cover where cap tube is.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 08/03/2021
Arrived on site for Washer will not wash just says sensing then wash complete. Placed in diagnostics and F7E4 came on. Tested drive system and agitation and high speed spin were not working. Removed motor cover the rotor and found slider metal outer ring was completely off slider. Ordering new slider (W10734521) and Motor cover screw (W10636382) to return and complete the repair. Returning with all previous parts JIC. ; ordrng 1 W10734521 (Slider) and 1 W10636382 (Screw)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Kevin
Job Details: 08/03/2021
"Arrived on site and inspected refrigerator and found it is leaning to the right fresh food door swings open. Found left will razor is jammed and after resetting it was able to level refrigerator. Door now opens properly, job complete"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Elgin, TX 78621
Matthew
Job Details: 08/03/2021
"Arrived onsite for range not functioning. Upon arrival found error code for internal board failure on display.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Leander, TX 78641
Tommy
Job Details: 08/03/2021
"Arrived onsite for range having error code, found that unit had F2 E1 error code, from shorted key reset and breaker and tested unit is now operating as designed. Job Completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWW1
Near Austin, TX 78704
Kevin
Job Details: 08/03/2021
"Arrived on site and inspected dishwasher and found clean light is blinking, ran a diagnostic cycle and found no saved error codes. Dishwasher will complete a diagnostic cycle and after this started it on a normal cycle and it is progressing normally. Found spray arms are badly clogged and recommended that homeowner use a machine cleaner like dishwasher magic to remove buildup, took pictures and sent a short video of dishwasher running to PR.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZB2
Near Austin, TX 78746
Luis
Job Details: 08/03/2021
"Arrived on site. Replaced parts previously diagnosed ran diagnostics good water flow,water flowing over plate. unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Kayman
Job Details: 08/03/2021
Arrived onsite for microwave light not operating. Upon inspection I found the bulb is glued into the lamp holder and when I tried to remove the bulb it began to twist/break out of the metal part of the bulb. From what the customer described happened to the light I am ordering a main control and lamp holder to complete the repair.. ; ordrng 1 W11342846 (Control) and 1 W10210871 (Lamp holder)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Temple, TX 76504
Tali W
Job Details: 08/03/2021
"Onsite for dryer not heating on medium or high heat. Found temperature switch stuck, not allowing for change in temp. Replaced temperature switch. Temp on high heat 239 degrees with vent hose attached, unattached 200 degrees. Informed customer to have dryer vent cleaning service performed, and that Vent through wall attaches to 90 degree shallow rectangular duct causing restricted air flow pic in SDQP. Unit now functioning as designed call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Belton, TX 76513
Tali W
Job Details: 08/03/2021
"Onsite for washer displaying F8E1 and stopping mid cycle. In diag, found F2E1 stuck key, F8E1 long fill. Found drain hose installed too far into drain line. Installed drain hose holder and zip tie from truck stock 4 inches into drain line. Called techline spoke to Bruce SR# 7731404584. He agreed that the drain hose was the issue and improper installation can cause water to siphon out of drain hose during rinse cycle. Cleared errors and Ran diag cycle with no issues. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS03
Near Killeen, TX 76542
Chance S
Job Details: 08/03/2021
Arrived on site to install previously diagnosed parts. Upon arrival disassembled UI and gained access to the control. I replaced the control and the membrane and then remounted them onto the the unit. After reassembly I tested all functions on the membrane and it found it working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78745
Kevin
Job Details: 08/03/2021
"Arrived on site and inspected refrigerator and found water fill tube for icemaker is frozen, took pictures Cleared it and ran icemaker and it did not overflow or leak. Requested that apartment maintenance monitor refrigerator for correct operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Seguin, TX 78155
Noah D
Job Details: 08/03/2021
Arrived on site to inspect unit for a broken lid. Upon inspection found the unit left side hinge broken. Replaced lid and pins. All functions returned. Complete
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Pflugerville, TX 78660
Wesley
Job Details: 08/03/2021
Arrived onsite and replaced control and console together due to ongoing failure to start a cycle and communication errors. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 08/03/2021
Arrived on site for oven is not heating up at all. Found oven was set to Spanish and placed in sabbath mode. Changed language to English and took out of sabbath mode. Placed in diagnostics and got F1E1. Only error code. Cleared error code. Removed control and installed new control. Placed in bake to preheat at 350. Oven heating as designed. Placed in diagnostics again. No error codes came on. Job completed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Manor, TX 78653
Matthew
Job Details: 08/03/2021
"Arrived onsite to replace previously diagnosed parts. Before charging called tech line to confirm charge. Confirmed 4.6 oz. Tech line explained could be one of three issues Defrost issues (confirmed no defrost issue), over charge or internal separation of heat exchanger. SR#7731412337. If sealed system does not correct issue call tech line back. Checked system and charged accordingly. Notified customer to give 24 hrs for freezer to come to temperature before loading with product."
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS04
Near New Braunfels, TX 78132
Andrew
Job Details: 08/03/2021
"Arrived on site to replace lower control from previous diagnosis. Replaced control, tested unit, and latch seems to be stopping and going, not rotating consistent. Replaced latch and latch not engaging ran continuity and found both yellow and white wires open. Installed butt connections to broken wires. Replaced main control, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Kyle, TX 78640
Kevin
Job Details: 08/03/2021
Arrived on site and found door panel is damaged on the right hand side will need a new one to complete repair; ordrng 1 W11461694 (Door panel) and 1 W11391973 (Handle)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Kyle, TX 78640
Kevin
Job Details: 08/03/2021
Arrived on site and found door panel is damaged on the right hand side will need a new one to complete repair; ordrng 1 W11461694 (Door panel) and 1 W11391973 (Handle)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2352KEW
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2021
"Arrived on site to test unit for UI skin coming apart and ice door and seal breaking apart. Replaced ice door, seal and overlay ski on UI. Tested unit, unit works good.
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Killeen, TX 76542
Tyler
Job Details: 08/03/2021
Arrived on site for refrigerator needing previously diagnosed thermistors and ACU. Upon arrival I installed need parts then reassembled and tested unit. Found thermistors all within range of one another and ACU allowing proper reading of other components. Informed customer it should take 24 hrs to cool properly. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Killeen, TX 76543
Tyler
Job Details: 08/03/2021
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Temple, TX 76502
Tali W
Job Details: 08/03/2021
"Onsite for freezer not cooling. Found compressor cutting off when unit is still 80 degrees internally. Compressor pulling 1.0A. C/S she had a power outage recently. Replaced start device, control, and thermistor (out of spec). Informed customer to put partially full water bottle in unit, wait 24-48hrs for proper cooling temps, then check to see if water is frozen before putting any food inside unit. Unit functioning as designed. Call complete."
We serviced a
GE REFRIGERATOR
Model ZISS42DYS
Near China Spring, TX 76633
Jonathan M
Job Details: 08/03/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to disassemble unit and found an ice sheet on the upper wall due to the customer not defrosting the unit manually. The customer advised that his wife was here on the prior visit and she did not relay over that he needed to defrost the unit. Spoke to CS and he was advising that the unit need to be completely defrosted due to the potential possibility of breaking several components if the unit was not defrosted from the evaporator down.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Killeen, TX 76541
Chance S
Job Details: 08/03/2021
Arrived on site for broken lid lock on dryer. Upon arrival found strike broken in half. I entered the unit into diagnostics to test the lid lock assembly and could not force it to activate. Im ordering a new strike and lid lock assembly to install on return. Office to reach when availability on parts is known.; ordrng 1 W11457841 (Door strike) and 1 W11394572 (Lid lock assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Killeen, TX 76542
Al
Job Details: 08/03/2021
Arrived back on site to install dispenser due to current one not opening properly. R&R and unit tested properly to customers satisfaction. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNB03
Near Killeen, TX 76542
Chance S
Job Details: 08/03/2021
Arrived on site for the ice dispenser chute hanging/broken. Upon arrival I inspected the ice dispenser and found the chute mounted improperly but no components were broken. I remounted the unit and did a few jerk and pull tests to ensure it was secure and the issue would not return. The dispenser chute is now mounted properly and securely and the unit dispenses ice as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNB00
Near Killeen, TX 76549
Al
Job Details: 08/03/2021
Arrived on site and inspected side by side refrigerator in the garage. Customer advised the refrigerator temperatures arent keeping the food in the refrigerator compartment as cold as they should be. Found the control board is defective and will need to be replaced. Returning with all previously ordered parts. Office to schedule return services due to part availability. ; ordrng 1 W10135090 (MAIN CONTROL BOARD) and 1 2303804 (Electronic Control Board)
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Killeen, TX 76542
Tyler
Job Details: 08/03/2021
"Arrived on site for washing not spinning cloths out all the way. Upon arrival I entered diagnostics and found following errors (Lf, f0e1) upon further inspection I found the rotor, stator, and entire tub assembly coming loose from one another.
We serviced a
WHIRLPOOL FREEZER
Model KBFC42FTS07
Near Lakeway, TX 78734
Brandon
Job Details: 08/03/2021
"Arrived on site for customer complaint of unit leaking out of ice maker and frost build up. Found leak coming from ice maker, I replaced ice maker, unit tested good. Found gunk build up on freezer gasket, I cleaned gasket, unit tested good.