We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
Arrived on site to inspect WOC display flashes. On inspection I notice that it does not power down after the display flashes. Reverse the main control board for next visit and ordering the UI. I dont think we will need the main control board.; ordrng 1 W11297728 (SS UI)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Killeen, TX 76542
Tyler
Job Details: 09/07/2022
Arrived on site for washer failing to cycle correctly. Upon arrival confirmed issue and found f7E1 in diagnostics again. After further testing I found shifter had failed. Replaced actuator and capacitor. Reassembled and l led unit. Tested and found screeching noise gone and unit cycling as designed in normal operation. No leaks present call complete ; ordrng 1 W11398781
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for refrigerator that is not cooling.upon arrival I heard the compressor attempting to run but it would turn off and the attempt to run again. I swapped out the start device and found that the unit would spik to 20 amps and then shut off. I and ordering ss R600 2hrs. Office to order parts and reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78628
David Z
Job Details: 09/07/2022
Arrived on site and installed new door due to dings on existing door. Installed new door and found scrape under handle. Reordering door and screws. Office to schedule. ; ordrng 1 W11436967 (Door) and 2 W11449276 (Screws)s
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect oven not setting temp and making noise. CX reports that when she opens the oven up when food is done, the UI looses its mind. CX has a video of this. You can hear the relays clicking and the UI flashes and flickers. I could not reproduce this result onsite. Ordering W11600355 (UI panel control) and will be returning with the main control. Office to RS.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
"Arrived onsite for double wall oven that is just flashing the screen on and off. Upon arrival I confirmed that the unit was doing this. I tried power cycling the unit and found no change. I then replaced the control and found no change. Cx will have to have his builder come out and fix the Installation of the unit is is missing half the board the it supposed to support the unit Above the drawer see pix. I am ordering 1x console, main harness, console harness,and the Manager, Appliance (Without Power Supply). Office to reschedule ; ordrng 1 W11261169 (Manager, Appliance (Without Power Supply)) and 1 W11225364 (HARNS-WIRE) and 1 W11233570 (Harness, Console) and 1 W11297709 (CONSOLE)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78704
Luis
Job Details: 09/07/2022
Found broken cover on dispenser ordering new cover; ordrng 1 W11519867 (Cover)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0N
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
"Arrived onsite to replace previously diagnosed parts. Tested unit and found rust appears to be developing from the inner door. Rusting is not random, but is developing in the same areas each time. Ordering Inner panel, dispenser, vent, and bringing back sump and motor. Set for 2 hrs. Office to reschedule ; ordrng 1 W11559689 (Inner panel) and 1 W11606677 (Seal) and 1 W11412300 (Dispenser) and 1 W11088985 (Control bracket) and 1 W11545290 (Deflector) and 1 W11414073 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near New Braunfels, TX 78130
Andrew
Job Details: 09/07/2022
Arrived on site to test unit for not cooling properly and clicking sound. Found compressor extremely hot and kicking out on thermal. Recommend sealed system repair. Ordering parts for r134a system. Needing two hours on return visit. Office to reschedule. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10487115 (Condenser) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78739
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit not having power. Test unit and found unit getting 120v. Found opened fuse on wire harness. Ordering new harness office to reschedule ; ordrng 1 W11344507 (Main harness)
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Austin, TX 78756
Scott
Job Details: 09/07/2022
"Arrived on site for left and right burners not lighting or taking really long time to ignite . Also fan is making a slight rattling noise . Replaced burner heads ,adjusted flame ar valve , didnt fix lighting issues . Ordering caps, Igniters , noise kit . No gas leaks detected. Call to set return ; ordrng 2 W11238757 (Igniter lf rf)s and 1 W11121390 (Caps) and 1 W11175143 (Noise kit)"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Austin, TX 78732
David S
Job Details: 09/07/2022
Ordering a belt and cam to complete the repair. The office will reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78757
Wesley
Job Details: 09/07/2022
"Arrived onsite and found ui housing out of place, restored function but then unit populated an f2e2 error. Ordering ui housing to repair. Office to reschedule. ; ordrng 1 W11368911 (Ui housing)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Austin, TX 78759
David S
Job Details: 09/07/2022
Arrived on site for fridge gasket being torn. I inspected the unit and work area. I found the right door gasket torn. I am ordering the gasket to complete the repair. Reschedule for Tuesday 9/13/22. ; ordrng 1 W10917313 (Fridge door gaskets)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
David S
Job Details: 09/07/2022
Arrived on site for range turning off heat. I Inspected the unit and work area. I found fault code for stuck key in diagnostic. I am ordering a control to complete the repair.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78758
Scott
Job Details: 09/07/2022
Arrived on site for leaking . Found tub dented back right side . Ordering tub . Call to set return ; ordrng 1 W11158115 (Sound pad) and 1 W11120458 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Jarrell, TX 76537
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose refrigerator that isn't making ice. Examined icemaker and found fill tube frozen over. Found service pointer W11560805 applies for frozen fill tube. Unit level. Ordering fill tube, icemaker, and valve all to be replaced per service pointer. Office to schedule. ; ordrng 1 W11397137 (Icemaker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"
We serviced a
GE REFRIGERATOR
Model PFE28PMKBES
Near Georgetown, TX 78626
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose refrigerator that is not cooling in the refrigerator compartment. Checked evaporator and found the RC evap fan is seized and not cooling. Replaced fan and tested. Verified new fan working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found air channels blocked preventing proper airflow through unit. Advised customer on findings and all other parts and components check good. No further repairs needed and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, TX 78665
Cliff
Job Details: 09/07/2022
CArrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by miscommunication between sensors and controls. Homeowner is already in process of replacing unit and doesn't wish to proceed with repairs.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose an oven that is not responding to user input. Found ui malfunctioning and it would need to be replaced to complete repairs. Customer wants to contact Whirlpool prior to approving repairs
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Round Rock, TX 78665
Vincent
Job Details: 09/07/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not working. Inspected unit and found door switch broken. I repaired the unit and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Austin, TX 78717
Vincent
Job Details: 09/07/2022
"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a test cycle and found everything good. Titled unit backwards and found gear case oil on tub and splutch kit. I installed new gearcase, splutch kit and actuator. Tested unit after installing all parts and unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for a rang that is no longer heating. Upon inspection I found that the ignitor was burnt out. I installed new ignitor and tested unit and found unit operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
"Arrived onsite for AFTER CYCLE COMPLETES, UNIT HAS TO BE UNPLUGGED/PLUGGED BACK IN TO START AGAIN.. upon inspection I found that there was no code stored and the unit would run fine in diag mode. I gained access to the inner door and found moisture in the console, I I replaced the control because it may have a failing relay as Dancing by the Symptoms shown.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect range not heating correctly. I temperature tested the range at 350? and it read that it was preheated at 360?. The high cycle was at 372?. Offset unit by -5 and tested at 350?. Unit is now cycling at 345? low and 354.5? high.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78735
Luis
Job Details: 09/07/2022
"1379.Arrived on site for no cool. Unit running compressor not powering on,checked voltage to inverter good reading 120vac and 7vdc diagnosed a defective inverter,replaced inverter powered unit on compressor powered on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ01
Near Austin, TX 78746
Luis
Job Details: 09/07/2022
"Arrived on site. Found left corner of door not sealing,found excessive ice build up on evaporator preventing door from closing on left side,advised customer to defrost unit 48 hrs,after defrost for customer to checked door closure of door not sealing tech will need to return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 09/07/2022
"Arrived on site. Found ui unresponsive,removed harness near ui found moisture in between harness connections,cleaned terminals,reconnected harness ui working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Cedar Park, TX 78613
Lou
Job Details: 09/07/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase, cam and drive hub failures, I removed and replaced mentioned parts and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Lago Vista, TX 78645
Lou
Job Details: 09/07/2022
"Arrived on site to inspect washer making a noise but wont start a load. Upon further inspection, I plugged the unit in and immediately the drain pump came on. I cancelled the drain pump and placed the unit in diagnostics showing error code F8E1-long fill. I tested the unit in manual test mode and found the hot water valve is bad. I removed and replaced the valve and calibrated the unit. Retested in diagnostics and unit is operating as designed. Made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Jonestown, TX 78645
Lou
Job Details: 09/07/2022
"Arrived on site to inspect refrigerator interior lights. Upon further inspection, I found several lights out or dim inside the unit. Per service pointer W11606409, I removed and replaced all interior lights and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
"Arrived onsite for washer not spinning clothes out properly. Upon arrival inspected unit. Put in diagnostics and found stored error codes for Off balance load, basket speed faulty, motor unable to reach target rpm. Ran test and unit would cut off during spin. Door would unlock and basket would keep spinning. Ran spin test and after ramping up could hear motor cut off. Inspected underneath unit and also found oil leaking from gearcase.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Smithville, TX 78957
Joe Z
Job Details: 09/07/2022
Arrived onsite to test unit with mini fuse breaker. Now getting 120 to control. The control is not responding. Let customer know I will need to replace control. Customer decided to just move on from this unit.
We serviced a
LG DRYER
Model DLGX3251W
Near Georgetown, TX 78628
Lou
Job Details: 09/06/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, using my vent test kit, I tested the airflow and found poor airflow in the two tests performed that failed. I opened the unit door and pressed the door switch closed and tested and found the unit would heat, but within approximately 5 seconds the flame would shut off. I disconnected the vent hose at the back of the unit and retested and the unit operated as designed. I recommended that the customer have the vents cleaned and provided a referral to a dryer vent cleaning company. No lint observed within the unit, job completed."
We serviced a
WHIRLPOOL DRYER
Model LDE8414ACE
Near Elgin, TX 78621
Matthew
Job Details: 09/06/2022
Arrived onsite for dryer making noise. Upon arrival disassembled unit. Found rollers (2)and belt worn. Replaced parts and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78745
Kevin
Job Details: 09/06/2022
"Arrived on site and inspected refrigerator and found since last visit customer has found temperature to be much more stable. Fresh food section is showing an average of 39? with a 7? float. this is an acceptable maximum and minimum. Freezer section is awesome showing 4 to 6? with no food in it this is also an acceptable range. No further repair or parts replacement is recommended, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Del Valle, TX 78617
Joe Z
Job Details: 09/06/2022
"Arrived onsite for unit not powering correctly and for upper rack broken wheel. Upon arrival inspected unit. Unit is not mounted securely to cabinet and there is a lot of wobbling when using unit. Found power connections have come loose. Also found upper rack front wheel is broken. Need to replace 1 wheel. Secured power connection, secured unit to cabinet, and replaced front upper rack wheel. (Only 1 wheel was used). Test unit and unit operates correctly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Marion, TX 78124
Andrey
Job Details: 09/06/2022
"Arrived on site to test u it for no ice production tested unit found ice maker has a E5 error code, ice box fans are running with good air flow, replaced ice maker ran harvest cycle and fill test, stated to customer that ice production should start within 24 hours, no leaks detected job complete"
We serviced a
JENN-AIR OVEN
Model JMW2427DS02
Near The Hills, TX 78738
Leonardo
Job Details: 09/06/2022
Arrived on site to test unit for shorted keypad error code. Replaced console under warranty
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Austin, TX 78738
Luis
Job Details: 09/06/2022
"Arrived on site for no cool. Powered unit on compressor not powering on,good voltage at harness 120vac 6vdc diagnosed a defective inverter,installed new inverter powered unit on compressor powered on
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Austin, TX 78738
Luis
Job Details: 09/06/2022
"Arrived on site for no cool. Powered unit on compressor not powering on,good voltage at harness 120vac 6vdc diagnosed a defective inverter,installed new inverter powered unit on compressor powered on.
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS2
Near Austin, TX 78723
Joe Z
Job Details: 09/06/2022
"Arrived onsite for NO POWER AT ALL. Upon arrival inspected unit and there was no power. Checked polarity and got 120 and polarity is correct. Found loose connection at control. Secured connection and unit now powers up. Test unit by heating cup,of water. Unit operas designed. Job complete. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM01
Near Round Rock, TX 78665
Vincent
Job Details: 09/06/2022
"Arrived on site for refrigerator p, inspected unit and work area. CX complaint the dispenser and lights stoped working all together. Inspected for defrost issues non where present at the time. Tested the heater element and was working. Found deli drawer harness broken and would have to be replaced to fix all the issues that it has going on. I also read the disclaimer we have for these refrigerators.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5VHAXWY00
Near Killeen, TX 76542
Tyler
Job Details: 09/06/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and upon further testing found failures in the thermostats built into the diffuser as well as the spring mechanism to the diffuser door motor broken not allowing proper temperature regulations to vent. Following thermistor results are as followed 5.8k rc thermistor, 11.3k fc thermistor. After getting customer approval I then replaced the fuuse assembly reassembled unit and informed customer to give the unit 48 to 72 hours to stabilize tips.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Burnet, TX 78611
Kimo
Job Details: 09/06/2022
Arrived onsite for ice machine that was not making fresh ice. Upon inspection I found that all functions worked on the unit. Upon further inspection I found that the reservoir was leaking from the cap which can cause there not to be Enough water in the Reservoir to make good ice and itll also cause the External drain pump to continuously run I removed the cap and cleaned and Tightened it back down and tested the unit and found that the leak was gone . I ran the machine until it formed a sheet of ice on the evap plate.job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Pflugerville, TX 78660
Wesley
Job Details: 09/06/2022
Arrived onsite and found unit operating with failed belt from overheating. Customer had duct cleaned. Repaired unit by replacing belt.
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Hutto, TX 78634
Wesley
Job Details: 09/06/2022
Arrived onsite and replaced the thermistor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Round Rock, TX 78665
Wesley
Job Details: 09/06/2022
"Arrived onsite and found unit operating with failed module. Also found unit had corrected cooling issue when customer power cycled the unit. Advised customer that if intermittent cooling failure continues, the control and ui should be replaced together.
We serviced a
WHIRLPOOL WASHER
Model LTE6234DQ3
Near Austin, TX 78726
David S
Job Details: 09/06/2022
Arrived on site for washing machine switch being broken. I inspected the unit and work area. I found the switch shorted. I installed a new switch and tested the unit. It is now working as designed.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS
Near Austin, TX 78735
Leonardo
Job Details: 09/06/2022
arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed water and removed drain pump and found glass stuck in drain pump. Removed glass ran unit and unit starting and draining job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0AS01
Near Austin, TX 78717
David S
Job Details: 09/06/2022
Arrived on site for oven combo not powering on. I inspected the unit and work area. I found the unit lost its neutral either at the breaker or junction. I tested power at the main harness to neutral and found none. I tested line 1 and 2 to ground and found power. I advised the customer have an electrician come out and inspect the junction and breaker.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB4315LSC2
Near Georgetown, TX 78626
Vincent
Job Details: 09/06/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint it was leaking water. I tested unit in CX mode and found no leaks. I explained to CX if a spray arm gets stuck with some dishes will cause it to just continuously spray in one section and can come out through the door seal. I saw no leaks at the time of service.
We serviced a
WHIRLPOOL FRIDGE
Model n/a
Near Manor, TX 78653
Matthew
Job Details: 09/06/2022
"Arrived onsite for refrigerator not cooling properly. Arrived onsite and inspected unit. Found both compartments at ideal temperature. Customer complaints of soft ice cream. Found food product frozen and unit making plenty of ice, which signifies Temps are good. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near McGregor, TX 76657
David Z
Job Details: 09/06/2022
Arrived on site to diagnose refrigerator that was causing water filters to unseat and slam the housing. Found bad seals in the filter housing causing the filter to break loose. Replaced filter housing and tested. Verified proper function on several attempts. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Gatesville, TX 76528
David Z
Job Details: 09/06/2022
"Arrived on site to diagnose washer that was stuck in drain loop. Was able to cancel cycle and drain the unit. Ran error codes and found F7E7 for motor bot reaching RPM. Cleared code and ran high speed spin. Verified unit working as designed, no errors repeated. Unit now passed diagnostic and starts a normal cycle. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78746
Kevin
Job Details: 09/06/2022
"Arrived on site and found dryer vent hose is disconnected, after reconnecting vent hose took pictures and ensured it is connected properly by starting cycle, job complete"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Gatesville, TX 76528
David Z
Job Details: 09/06/2022
Arrived on site to diagnose dryer that was not heating at all. Ran unit and confirmed no heat. Checked safety devices and found heater failed and open due to broken coil. Replaced coil and verified all working as designed. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Gatesville, TX 76528
David Z
Job Details: 09/06/2022
"Arrived on site to diagnose washer that wasn't progressing in cycles beyond sensing. Ran unit for error codes and found F9E1, for long fill. I checked the wall valves and found the cold was barely cracked at all, causing no cold fill. I turned on the cold and tested unit. It seems to hang up when it's set to warm or hotter due to customer having issues with the hot water heater/ hot Temps. Tested with cold fill and found cycles progressed with the cold. Advised to leave it on cold until hot water issues are resolved and unit is working as designed. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Lakeway, TX 78734
Luis
Job Details: 09/06/2022
"Arrived on site for no ice. Found harness not fully making connection on valve,installed harness fully,tested water valve passed. Found unit will need external drain pump customer will contact whirlpool for part."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Georgetown, TX 78626
Lou
Job Details: 09/06/2022
"Arrived on site to inspect dishwasher spray arm issues. Upon further inspection, I found the upper spray arm sitting on the countertop above the unit. I found the clips to attach the spray arm to the manifold were broken. I installed a new upper spray arm and tested the unit. Unit is operating as designed. No water leaks observed during service. Made recommendations for use and care, as well as, detergent and rinse aid use. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Waco, TX 76705
Jonathan M
Job Details: 09/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both controls and evaporator thermistor and tested the unit. Diana begin to work and operate as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, TX 78626
Lou
Job Details: 09/06/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=9 degrees. I disassembled the FC section and tested the ice maker and it failed. I could hear the motor humming like it wanted to harvest but nothing happened. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Manor, TX 78653
Matthew
Job Details: 09/06/2022
"Arrived onsite for range with shattered cooktop, upon arrival inspected unit. Sent pictures to claims department and determined the fracture was caused by impact and not heat related. Unfortunately the unit would Not be covered . Job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Manor, TX 78653
Matthew
Job Details: 09/06/2022
Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Found supply not secured. Powered unit and tested. Ran auto test and all components passed. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Elgin, TX 78621
Matthew
Job Details: 09/06/2022
Arrived onsite to replace previously diagnosed parts. Replaced control. Tested unit and unit is now heating. All other components are functioning properly. Job complete
We serviced a
UNKNOWN VENTHOOD
Model UXT5530AAS
Near Pflugerville, TX 78660
Wesley
Job Details: 09/06/2022
Arrived onsite for not function and found the neutral disconnected from the power block on unit. Corrected wiring. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Braunfels, TX 78130
Andrew
Job Details: 09/06/2022
"Arrived on site to replace drain pump from previous diagnosis. Replaced pump, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 09/06/2022
Sr#7734524748spoke with JR. unit not washing well. Found upper spray arm not moving. Replaced sump and motor for weak motor symptom. Unit is now washing as designed. All other systems performing properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Pflugerville, TX 78660
Wesley
Job Details: 09/06/2022
Arrived onsite for loose door and found disengaged right side door spring. Reengaged. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78745
Kevin
Job Details: 09/06/2022
"Arrived on site and replaced main control board recommended by tech line on previous visit. After replacement ran test 57 and it passed ran test 45 and it passed, test 15 and 36 also passed. Job complete"
We serviced a
ESTATE WASHER
Model TAWX700PQ1
Near Austin, TX 78745
Kevin
Job Details: 09/06/2022
"Arrived on site and found tenant is still experiencing water are leaving the washer while the valve is trying to fill it. The tenant says this happens sometimes but not always. The tenant says The washer is not spinning and filling at the same time. The water is just leaving as it is coming in. Pulled out drain hose 18 inches and there is still 10 inches left in the stand pipe. The tenants experience was likely caused by a siphoning issue more than any failure with any washer component. Washer cant run drain pump without also spinning. Reported findings to KB/service management, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Austin, TX 78744
Kevin
Job Details: 09/06/2022
"Arrived on site and set dishwasher into a diagnostic cycle and found all functions are operating properly. Confirmed heating element is on at the end of the diagnostic cycle. Dishwasher is operating as intended. Explain to homeowner the benefits of rinse aid and Recommended that they add some to the dispenser, Also recommended that hot water be run at the kitchen sink before starting the cycle. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78747
Kevin
Job Details: 09/06/2022
"Arrived on site and inspected washer and found saved error code F0E2, ran all functions in manual diagnostic and didnt find any issues or leaks. Discussed discussed correct detergent usage and how to confirm that gasket is sealing properly before starting wash cycle. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Taylor, TX 76574
Cliff
Job Details: 09/06/2022
Arrived on site to diagnose a refrigerator that was leaking from rear. Found incoming waterline not tightened causing issue. Tightened waterline connections properly and all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2022
Arrived on site to diagnose a dishwasher with bent leg. Found front left frame bent and reshaped frame. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Joe Z
Job Details: 09/06/2022
Arrived onsite to install previously diagnosed parts. Replaced ignitor. Test unit and burner now ignites correct. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Austin, TX 78724
Joe Z
Job Details: 09/06/2022
Arrived onsite for Leaking from back. Upon arrival. Inspected unit and found water leaking from valve. Need to replace valve. Removed top mount dryer with dolly to gain access to washer components.Replaced valve. Reinstalled dryer And test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/06/2022
Arrived on site to test unit for unit giving F8E4. Test unit no water at float found float stuck secured float test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/06/2022
Arrived on site to test unit for unit not draining. Test unit and found plug still on disposal. Removed plug test unit and unit test good Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Briarcliff, TX 78669
Leonardo
Job Details: 09/06/2022
Arrived on site to test unit for food stuck inside tub. Adjusted unit and advised customer on how to clean unit job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2022
Arrived on site to diagnose a dishwasher that is leaking. Found door gasket misshapen and replaced gasket. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. Customer to thaw unit for 24hrs prior to use and has signed waiver.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2022
Arrived on site to diagnose a washer that is not cycling properly. Found wiring to drain pump damaged and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2022
Arrived on site to install new light switch for refrigerator. Replaced switch and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2022
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised customer on findings and venting issue will need to be resolved prior to using unit.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near New Braunfels, TX 78130
Andrey
Job Details: 09/06/2022
"Arrived on site to test unit for Tripp breaker, tested unit found as soon as you plug unit in it pops breaker, Removed top and found neutral wire pinched, Apply shrink wrap on bare wire,Secured wire properly, tested unit, unit now functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Waco, TX 76708
Jonathan M
Job Details: 09/06/2022
Arrived on site for a refrigerator that is making ice fairly slowly. Inspected unit and work area. Found the unit and a harvest immediately as a open the refrigerator door. The customer advised that the unit is not even making enough ice to fill up their container within 23 days. Went through diagnostics and everything checked good. When ahead and replaced the icemaker due to consistent issues. Tested the unit in the unit is now working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, TX 78734
Luis
Job Details: 09/06/2022
"Arrived on site. Ran icemaker fill found water leaking out of fill tray,replaced fill tube tested water fill passed no leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78734
Luis
Job Details: 09/06/2022
"Arrived on site. Found obstruction,removed obstruction tested icemaker passed tested ice dispenser passed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HWH00
Near Austin, TX 78738
Luis
Job Details: 09/06/2022
"Arrived on site for no ice. Ran diagnostics found weak to no water flow from valve,diagnosed a defective valve,replaced water valve ran diagnostics all test passed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78735
Luis
Job Details: 09/06/2022
"Arrived on site. Diagnosed a defective drain pump and hose,replaced pump and hose ran water through pump no leaks water drained from pump no leaks at tube connections; used 1 W11572053 (Hose) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78701
Luis
Job Details: 09/06/2022
"Arrived on site. Damaged fresh food door,replaced fresh food door."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/06/2022
"Arrived on site to replace heating element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near New Braunfels, TX 78132
Andrew
Job Details: 09/06/2022
"Arrived on site to test unit for not cooling properly. Found voltage to compressor was 48vac from control. Replaced control, unit appears to be working as designed. Advised customer to monitor and if issue persists recommend replacing compressor(r600a). No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near San Marcos, TX 78666
Andrew
Job Details: 09/06/2022
"Arrived on site to test unit for broken inner glass. Replaced glass, tested unit, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Marcos, TX 78666
Andrew
Job Details: 09/06/2022
"Arrived on site to test unit for right RC door gasket torn. Verified gasket needs replaced. Replaced gasket, unit working as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Austin, TX 78728
David S
Job Details: 09/06/2022
Arrived on site for microwave not heating. I inspected the unit and work area. I found the diode shorted. I replaced the diode and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
David S
Job Details: 09/06/2022
Arrived on site for range broiler not working. I Inspe Ted the unit and work area. I tested the broil and found it not coming on. I gained access to the control and found the connector for the broiler damaged. I replaced the connector and retested the unit. It is now working as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Joe Z
Job Details: 09/06/2022
Arrived onsite for DOOR WON'T LATCH SHUT. Upon arrival inspected unit and found latch n has failed. Need to replace latch. Replaced latch. Door on unit closes correctly. Job completey