Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on job for complaints of not washing. Found 120v to motor not working. ; ordrng 1 W11087376 (pump&motor)

Near Alpha, Kyle, TX 78640
Al R.

Al R.

OVEN GE JKP55SP4SS Arrived to inspect issues with push buttons. I removed and adjusted the control panel and reinstalled it. Corrected issues.No Parts UsedJOB Complete

Near Little Elm Loop, Temple, TX 76501
James C.

James C.

DISHWASHER WHIRLPOOL DU850DWGX1 Arrived on site and installed new gasket. Tested for proper seal and leaks. Found not leaks at time of service and unit working properly. Job complete

Near Broken Spoke Trail, Georgetown, TX 78628
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and installed unit switches and interlocks for open door error. All checks good. Unit is now operating as designed.

Near Massa Drive, Round Rock, TX 78665
Al R.

Al R.

OVEN WHIRLPOOL WFES540HOES Arrived to inspect range handle broken. Confirmed the complaint and discovered the trim NOT the handle was damaged. I removed and replaced the trim and unit was complete. JOB COMPLETE.Parts used- TRIM

Near S General Bruce Dr, Temple, TX 76504
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 "Arrived to inspect washer leaking. I put the unit in service test mode and did not see any leaks. I raised the unit and also did not see any leaks after starting the unit. While checking the fill hoses, I observed a water stain mark where the cold fill hose meets the washer inlets. The cold hose connection was loose. I tightened all connections and applied a zip tie to the drain hose and cold water valve. NO PARTS USED JOB COMPLETE"

Near Westend Dr, Temple, TX 76502
Steve C.

Steve C.

DISHWASHER WHIRLPOOL KDFE204EBL1 Arrive on site for the unit is not heating after repair.Tested the unit in diagnostics and received error code 7–1 heater disabled. Found the heater is turning on and allow the diagnostics to clear. Unit is working properly and all water connections were dry at the time of service.

Near Trimmier Rd, Killeen, TX 76542
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519HZ2 "WMH32519HZ2 Arrived to inspect loss of UI. The unit would intermittently loose UI, but the buttons reacted to presses. The intermittent UI could only be corrected by cycling power to the unit completely off and then back on. I removed and replaced the UI and main control and tested. Operational test good."

Near Wind Cave Dr, Taylor, TX 76574
Jerry C.

Jerry C.

WASHER MAYTAG MVWC350AW1 "MVWC350AW1 Arrived to instal parts. I removed and replaced the agitator drive dog kit and tested. The unit operated as designed, no leaks observed during service.

Near Kent St, Taylor, TX 76574
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0EB1 Arrived on site or control panel moving in and out when it is pushed too so make a selection. Found that the left front leg was not mating properly with the left front frame. Was able to correct situation and unit now works smoothly.

Near Panther Hollow Drive, Marble Falls, TX 78654
Al R.

Al R.

DISHWASHER GE GSD3230F00WW Arrived to install previously ordered parts. I removed and replaced the lower spray arm. Tested the unit and the spray arms never came on. I removed and noticed the inlet valve I ordered was broken. I reassembled the unit and tested it again with my iPhone recording the wash cycle. I confirmed the unit now works as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Carriage Rd, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. At time of visit unit cooling correctly. Per customer unit loss cool and did not power fans or compressor,then unit started working again. Tested ui unit would not power on diagnosed faulty controls,removed main control and ui installed new main control and front ui control powered unit on unit powered on and cooling. Repair covered under AUTHO KHQ1I00EPL1"

Near Hibiscus Valley Dr, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for not dispensing ice. Tested ice dispenser motor running not dispensing ice. Removed coupling found tension spring not making good contact inside of shaft adjusted shaft and spring reassembled coupling installed ice bucket tested ice dispenser unit working as designed

Near Farnswood Cir, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not dispensing ice. Tested ice dispenser,dispenser motor seized. Diagnosed failed auger motor. Removed failed motor installed new auger motor tested ice dispenser unit working as designed. used 1 W10822606 (MOTOR) from stock"

Near Maulding Pass, Austin, TX 78749
Luis M.

Luis M.

WINE COOLER KITCHENAID KUWS24RSBS24 Arrived on site for no cool. Removed evaporator cover found us dye on inlet to evaporator called tech support due to evaporator being a non-serviceable part. Info being sent to product review team file #7723617807

Near Lenape Trail, Austin, TX 78736
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for fan making noise. Test unit and can head noise coming from fan. Pulled u it down and found tape from vent cover hitting fan. Removed tape test unit and unit test good job complete.

Near Totis Road, Austin, TX 78748
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for the unit is not working properly. Customer advised the unit will make loud clanking noise and nothing will happen. Tess of the unit and found oil leaking from the gear case. Also found the splines on the clutch are defective All water connections were dry at the time of service. Customer only paid for the service fee."

Near Indian Meadow Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE320M0ES1 "Arrived on site for range making popping noise in bake mode. Inspected bake element and found to position correctly on bracket support. Removed bake element and adjusted bracket support. Reinstalled element and performed diagnostics. Activated bake mode and set temperature to 350°. Tested amp draw to element, fond within range. Inspected wire harness. All tested good."

Near Wolf Ranch Parkway, Georgetown, TX 78628
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site. Checked for display issues. Found error code F5 E4 for lower latch issues. Will need latch assembly and upper gasket to Repair unit.. Rescheduled for 12/11/18; ordrng 1 W10282960 (gasket-ovn)

Near Ridge Arbor Rd, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site. Checked for display issues. Found error code F5 E4 for lower latch issues. Will need latch assembly and upper gasket to Repair unit.. Rescheduled for 12/11/18; ordrng 1 W10282960 (gasket-ovn)

Near Ridge Arbor Rd, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site. Checked for display issues. Found error code F5 E4 for lower latch issues. Will need latch assembly and upper gasket to Repair unit.. Rescheduled for 12/11/18; ordrng 1 W10282960 (gasket-ovn)

Near Ridge Arbor Rd, New Braunfels, TX 78130
Clif L.

Clif L.

COOKTOP JENN-AIR JCD8130ADS Arrived on site to diagnose a cooktop that is not moving air properly. Found external vent screen blocked with texturing from outside of home causing restriction on air vent. Homeowner will need to have venting opened up to allow more airflow from cooktop. No repairs can be done by appliance express to correct this issue. Only service fee do today as no repairs could be done.

Near Pamella Ct, Austin, TX 78734
James C.

James C.

COOKTOP WHIRLPOOL KGCU467VSS02 Arrived on site and tested operation. Found flames on all burners except for power burners too high. Adjusted flames and tested. Unit working properly. Job complete

Near Co Rd 150, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site and found no power showing on refrigerator, cold fridge raider out of alcove and found plug is not all the way into the outlet. After correcting refrigerator is running properly. Collected service fee, no water leaks from connections at time of service job complete"

Near Canoe Brook Dr, Austin, TX 78746
Steve C.

Steve C.

DRYER MAYTAG MEDB855DC3 "Arrived on site for the unit is not turning on. Tested the unit and found there is 248 V. Remove the control panel and found there is a short. Found the unit will need a new thermal fuse, control panel and control. Found vent hose is kinked and cause moisture buildup. The unit is not connected to any water lines. On next visit will need to shorten the vent hose.; ordrng 1 W10833000 (cntrl-elec) and 1 W10849061 (panel-cntl) and 1 W10909685 (fuse-thrml)"

Near Levy Ln, Killeen, TX 76542
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "I’ve done site and found no operation from dryer, found that heating element has grounded out, and cut off and fuse have failed along with it. After replacing all three dryer is now operating properly. Job complete"

Near Rockridge Dr, Austin, TX 78744
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of unit having orange flames, found unit needs conversion kit, ordering kit. ; ordrng 1 W10676662 (spud-orfce)"

Near Golden Top Drive, Austin, TX 78738
Lou S.

Lou S.

MICROWAVE WHIRLPOOL GT4175SPS0 "arrived on site to inspect microwave not heating. Upon further inspection, using s cup of water, I tested the unit and found that it does not heat and the turntable motor is not turning. I pulled the unit from the wall and pulled the turntable motor and using my multimeter I checked for ohms and the motor showed to be open. I also found that the inner door is badly rusted and needs to be replaced. I am ordering the capacitor, diode, turntable motor and door. I will return with the magnetron. The door is no longer available so the office will need to contact customers warranty provider and see about finding a door. Also ordered a CNOTE-AUTHORIZATION. Office to schedule return service. Ticket is showing a cap and diode as parts prescreened for today, but I only arrived with a magnetron. Cap and diode were not on my shelf.; ordrng 1 8205502 (door assy (blk)) and 1 CNOTE (AUTHORIZATION ) and 1 WP8184813 (capactr-mg) and 1 WP8205489 (wire-vltge) and 1 WPW1015

Near Palmbrook Dr, Austin, TX 78717
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect water dripping from ice maker. Ice within the ice bin was hollow and wet and there was some sign of refreezing at the bottom of the bin. found the unit would only maintain 12 degrees within the fc and 42 in the rc. It was running upon arrival and the condenser was not nearly as warm as expected. Test mode 5 caused the condenser to warm slightly, but not as much as expected. Test mode 4 had similar condenser warming as 5 and frost patterns were not as good as expected. I suspect the compressor is weakening and unable to pump refrigerant as it should, lowering cooling capacity and causing the ice issue. The customer said the ice appearance and dripping has progressively gotten worse. Office to order compressor, dye drier, service port and both evaporators, in case they are needed. Please allow two hours for sealed system service. No leaks observed during service. ; ordrng 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1

Near Grace St, Taylor, TX 76574
Leonardo C.

Leonardo C.

OVEN GE JKP27WOT1WW Arrived on site to remove board to send to rebuild. Removed board an took picture of wire connections. Office to reschedule ; saved tckt

Near Back Bay Ln, Austin, TX 78739
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL KOCE500EBS06 "Arrived on site and replaced last door, door will not close properly and is sitting level. Job complete."

Near Fence Line Dr, Austin, TX 78749
Robert J.

Robert J.

WASHER AMANA NFW7600XW00 Arrived on job for complaints of not spinning. Found shorted motor control. ; ordrng 1 WP8183196 (cntrl-elec)

Near Sunflower Cir, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW1 "Arrived on site for washer not starting cycle. Found unit would power on but start Performed diagnostics mode and checked fault code history. Found error code F5-E1 lid switch fault/ lid open and F2-E1 UI stuck key. Performed encoder test and all key responded. Performed manual test mode all test responded. When in normal run mode found washer would start then go to pause mode and cycle selection would not change. Performed test mode again and found door not latch not responding. Removed failed latch and tested. Found all tested good in test mode and tested in normal run mode and cycle selection would not respond. Found control at fault. Removed control and installed new. Tested operation in test mode and normal run mode. All tested good, no water leaks present."

Near Parkview Dr, Round Rock, TX 78681
Robert J.

Robert J.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not spinning. Harness damaged not sending power to motor. Part on order office to schedule upon arrival of part. ; saved tckt

Near Arndt Rd, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site. Replaced transformer, mag, diode and capacitor. Ran microwave, all functions tested OK. Job complete"

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site. Replaced transformer, mag, diode and capacitor. Ran microwave, all functions tested OK. Job complete"

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site. Replaced transformer, mag, diode and capacitor. Ran microwave, all functions tested OK. Job complete"

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site. Found plugged up drier not allowing refrigerant to flow through evaporator. Replaced filter drier, vacuumed and charged to 3.7 ounces. All functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site. Found plugged up drier not allowing refrigerant to flow through evaporator. Replaced filter drier, vacuumed and charged to 3.7 ounces. All functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site. Found plugged up drier not allowing refrigerant to flow through evaporator. Replaced filter drier, vacuumed and charged to 3.7 ounces. All functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site. Check for hinge issues. Add on. Found hinges bad not allowing door to open correctly.

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site. Check for hinge issues. Add on. Found hinges bad not allowing door to open correctly.

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site. Check for hinge issues. Add on. Found hinges bad not allowing door to open correctly.

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DS00 "Right on site. Replace console assembly and cycled microwave, all functions tested OK. Job complete"

Near White Water Rd, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DS00 "Right on site. Replace console assembly and cycled microwave, all functions tested OK. Job complete"

Near White Water Rd, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DS00 "Right on site. Replace console assembly and cycled microwave, all functions tested OK. Job complete"

Near White Water Rd, New Braunfels, TX 78132
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7AS04 "Arrived on site for customer complaint of uneven cooking. Tested temp sensor, sensor tested good, found control was reading temperature 110 degrees off. Ordering control. ; ordrng 1 W10839510 (cntrl-elec)"

Near Bar J, Johnson City, TX 78636
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 arrived on site. Replace pressure regulator per tech-support. All functions tested OK. No leaks present. Job complete. File#7723594300

Near Deer Run Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 arrived on site. Replace pressure regulator per tech-support. All functions tested OK. No leaks present. Job complete. File#7723594300

Near Deer Run Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 arrived on site. Replace pressure regulator per tech-support. All functions tested OK. No leaks present. Job complete. File#7723594300

Near Deer Run Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN JENN-AIR JJW2830WS02 Arrived on site. Tested racks in level 3 and 5 with scale and did not pass. Added bracket kit’s and tested all checked OK. Added blue sticker by model and serial tag. R251BD JA Recall. Job complete

Near Dry Bear Creek, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN JENN-AIR JJW2830WS02 Arrived on site. Tested racks in level 3 and 5 with scale and did not pass. Added bracket kit’s and tested all checked OK. Added blue sticker by model and serial tag. R251BD JA Recall. Job complete

Near Dry Bear Creek, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN JENN-AIR JJW2830WS02 Arrived on site. Tested racks in level 3 and 5 with scale and did not pass. Added bracket kit’s and tested all checked OK. Added blue sticker by model and serial tag. R251BD JA Recall. Job complete

Near Dry Bear Creek, New Braunfels, TX 78132
Robert J.

Robert J.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of temperature too hot. Checked sensor and only at 1500 at 350. Measuring too low. Replaced sensor and test. Operation normal. No gas leaks detected

Near Alford Street, San Marcos, TX 78666
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site and found fan motor is rattling during operation, uninstalled microwave and found one of the fan motor screws was loose. After tightening the noise has stopped and microwave is operating properly. No further repair is required at this time, job complete"

Near Bernia Dr, Austin, TX 78739
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW1 "Arrived on site and found washer is squeaking/chirping during agitation. Replaced rotor and noise has stopped, no water leaks from connections at time of service, job complete."

Near Fitzhugh Rd, Austin, TX 78736
Brandon C.

Brandon C.

RANGE JENN-AIR JES9860CAB01 "Arrived on site for customer complaint of noise complaint at fan motor. I found the set screw that holds the fan blade in place on the motor shaft was not in the right position and was causing the fan blade to hit the housing. I removed and reset the screw into proper position, unit tested good."

Near Blanco, TX 78606
Brandon C.

Brandon C.

MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of start button not working, found button and holder were broken. I replaced button and holder, unit tested good."

Near Beauchamp Rd, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

DRYER ADMIRAL AED4475TQ1 Arrived on site to install previous diagnosed part and remove lint from unit. Gained access to drum and pulley. Removed drum and pulley. Cleaned lint buildup from dryer. Gained access to timer and found wrong timer was ordered. Found correct timer cheaper than quoted to customer.

Near Pheasant Ridge Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW0 "Arrived on site for customer complaint of hot water valve not working, found valve had failed. I replaced valve/housing, unit tested good. No leaks at time of service."

Near Blue Creek Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE WHIRLPOOL WMH53520CS7 "Arrived on site for customer complaint of microwave giving error code of open and close door. I replaced top and bottom interlocks as well as all three door switches, unit tested good.

Near Buckthorn Drive, Dripping Springs, TX 78620
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for “bulb under microwave burned out” complaint. Inspected unit and found blown bulb. Removed bulb. Customer will purchase and install new bulb. Unit is performing as designed.

Near Harry S Truman Drive, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “uneven doors/fresh foods sticks out a little further than freezer door” complaint. Per techline, adjusted fresh foods door, to match depth of freezer door. Unit is performing as designed. No leaks detected, at time of service."

Near Manor, TX 78653
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to replace UI control for refrigerator. Replaced control and tested unit. Found all is functioning properly and both icemakers past all functionality test. No leaks were found at time of service.

Near Walsh Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC150M0EB1 "Arrive on site and installed switch and burners. All checks good, unit is now operating as designed."

Near Sawbuck Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW Arrived on site and found unit Impeller loose but otherwise operating as designed. Tightened and Advised customer concerning use and care. Advised customer on product expectations. No error codes.

Near Glacier Bay St, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and installed door. All che is good. Unit is operating as designed.

Near King's Canyon Dr, Taylor, TX 76574
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to install previous diagnosed part. Removed broken vent grill and installed new, installed door. Tested door operations. Tested all other operations. All tested good."

Near Chayton Cir, Pflugerville, TX 78660
Tyler B.

Tyler B.

FREEZER WHIRLPOOL GX5FHTXVY04 Arrived on site for pre diag part install. R&R harness. Heater tested good in range. Mis-diag. Tested good. No leaks on site

Near Kilmarnock Dr, Austin, TX 78726
Tyler B.

Tyler B.

WASHER WHIRLPOOL IAX4000RQ2 Arrived on site hose replacement. R&R hose and tests good. Unit will need new water supply lines dues to bad inner seal causing slow leak. Advised customer customer will replace

Near Hymeadow Dr, Austin, TX 78729
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD5000DW3 Arrived on site for hinge replacement. R&R hinges and tested good. Door shuts 100%

Near Copper Creek Dr, Austin, TX 78729
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for not dispensing water . Checked housing , tank in fresh food section . All checked good . Found waterline in door looks to be getting pinched periodically rearranged line . To avoid pinching . No water leaks detected at time of service . Job complete ."

Near Clary Way, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "arrived on site to inspect refrigerator door handle not securing. Upon further inspection, I found the top of the right door handle was not secured. I further found that the plastic around the screw was cracked/broken and the screw was not able to hold. I removed and replaced the right door handle and tested it and it is secured and operating as designed. No water leaks observed during service, job completed."

Near Deer Meadow Cir, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site ,replaced manifold . Upper rack is staying in place . No water leaks detected at time of service . Job complete ."

Near Lehigh Dr, Austin, TX 78723
James C.

James C.

ICE MACHINE KITCHENAID KUIS18NNTW1 Arrived on site and installed new recirculating pump assembly. Found mount for plate is broken off and will need to be replaced again. Also found unit is not filling properly due to bad smart valve. Pump is running but not enough water. Unit will also need new valve to complete repair. ; ordrng 1 2313702 (water pump) and 1 WPW10217917 (valve)

Near S Ridge Cir, Georgetown, TX 78628
Clif L.

Clif L.

COOKTOP WHIRLPOOL WGG745S0FS02 Arrived on site to diagnose a range with burners that will not light. Tested unit and found gas not hook up the stove at this time. Hooked up main gas supply line and tested burner assembly is and found all is fully functional. No gas leaks were found at time of service.

Near Osmarea Drive, Austin, TX 78717
Clif L.

Clif L.

OVEN KITCHENAID KODE307ESS04 Arrived on site to diagnose and the other that will not turn on. Tested unit and found breaker tripped. Reset breaker and tested all components of oven and found no other failures at this time. Advised homeowner possibly week breaker and if issue persists electrician will need to change a breaker. No other repairs are needed at this time.

Near Amanda Dr, Austin, TX 78729
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site and inspected dryer and found error code for L2 missing, inspected terminal block and found that cord connection has burnt out. A new power cord will be needed to correct issue. Apartment maintenance will get a new cord and dryer should then be working, Job complete."

Near Rialto Blvd, Austin, TX 78735
Lou S.

Lou S.

OVEN KITCHENAID KODT100ESS00 "arrived on site to inspect oven light not working. Upon further inspection, I found that the light in t(e upper oven on the right side was not working. Tested it and it is open. I could not find a model/serial placard so I notified the office and provided a serial number that the customer provided and the office was able to provide model/serial verification. I am ordering a light assembly and scheduled return service for 12/06/18. Unit is operating as designed.; ordrng 1 WPW10519866 (light-oven)"

Near Rio Grande Loop, Georgetown, TX 78633
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to replace cutter grid for ice machine. Replaced grid and tested unit. Found all the functioning properly at this time. No leaks were found at the time of service.

Near University Club Dr, Austin, TX 78732
Steve C.

Steve C.

WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the outer tub. There’s a small crack on the outer tub and is also damaged the rotor and stator. Also found the tub ring is cracked see pics. Unit will need a new outer tub, rotor , stator, and tub ring. Office will need to contact AHS and reschedule customer. Will need two hours to complete the repair.; ordrng 1 280146 (rotor) and 1 CNOTE (AUTHO) and 1 CNOTE (2 HRS ) and 1 W10381078 (outer tub) and 1 WPW10419333 (stator)"

Near Co Rd 3371, Kempner, TX 76539
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBCS24RSSS01 Arrived on site to diagnose a wine chiller that is not cooling. Found cold control failed and not telling unit to run. Replaced cold control and tested unit. Found all is functioning properly at this time.cold control

Near Hawks Canyon Cir, Austin, TX 78732
Al R.

Al R.

WASHER WHIRLPOOL ETW4400WQ0 Arrived to inspect washer cold settings not filling with cold water. Confirmed the complaint and and removed the cold water hose from the back of the washer to see if the problem was with the iWater from the cold side. Confirmed the cold water worked. Unit will need water inlet valve to dispense cold and hot water as designed.NEEDS MORE WORKPART WPW10144820 to be ordered by office.; ordrng 1 WPW10144820 (WATER INLET VALVE)

Near Sawtooth Dr, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator that has a water leak coming from the top of the unit. Ms also stated there is ice build up at the rear of the icemaker housing. I found the reservoir connector at the filter head dripping very slowly. I found the line not completely seated in the quick disconnect fitting on the filter head. I seated the line fully and the water drip stopped. I explained to the customer that the rear ice maker adaptor would need to be replaced to stop the warm air leak that’s creating the ice build up at the rear of the icemaker. I also explained that the reservoir line isn’t leaking any more at this time but we would check it again on the return visit and the filter head could possibly need replacing. ordrng 1 W11194438 (HOUSING)

Near Vista View Cir, Austin, TX 78750
Steve C.

Steve C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for the unit is not washing properly. Tested the unit and found no error codes on the control board. Found food build up on the spray arms. Remove the food particles inside the spray arms and reset the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service. Instructed customer to turn the hot water from the sink first then the unit.

Near Creek Pl Dr, Killeen, TX 76549
Steve C.

Steve C.

DISHWASHER WHIRLPOOL DU890SWLU0 Arrived on site for the unit is not draining properly. Tested the unit and found the filter catch has excessive food build up. Remove the filter and clean the filter and drain hose out. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Cross Bend Dr, Killeen, TX 76543
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived onsite for the dishwasher not advancing in the cycle and not washing correctly. I checked stored error codes and found an F7E1 & F5E1. I found the pump motor not running. I tested voltage out of the control to the pump and had 123VAC. I tightened the connectors at the control and reattached the harness and the pump started running. The machine completed the test and everything worked as designed. I found the filter dirty and showed the customer how to remove, clean, and reinstall it. There were no water leaks present at the time of service.

Near Ullswater Cove, Austin, TX 78750
Steve C.

Steve C.

DRYER AMANA NED4655EW1 Arrived on site for the unit will not heat and the timer will not move. Tested the unit and found the unit is only getting 120 V. Reset the breaker and the unit is now getting 240 V. Found the timer is defective by not moving. Replace the timer and tested the unit. unit is working and heating properly. Advise customer to call a electrician for the weak breaker and to clean air vents every six months.

Near Conder Rd, Copperas Cove, TX 76522
Thomas L.

Thomas L.

DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times. Temps were normal at this time. Dryer vent is clean as well as house vent.

Near Turkey Run, Meadowlakes, TX 78654
Paul R.

Paul R.

COOKTOP JENN-AIR JED4430GB01 Arrived onsite for the cooktop with the down draft fan pushing instead of pulling air. I found the exterior trap door on the vent getting blocked by a red wasp nest. I removed the nest and tested the unit. The unit is working as designed. Call complete.

Near Scotland Well Dr, Austin, TX 78750
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FXSS4 Arrived onsite for the dishwasher that’s turning off before the cycle is complete. Ms had just run a cycle before I arrived and it completed the cycle. Ms stated that she found a lot of suds in the unit the time before when it acted up. Ms turned the rinse aid completely down and will not be adding anymore since they use pod with it in them. Call complete.

Near Cat Mountain Dr, Austin, TX 78731
Paul R.

Paul R.

DRYER MAYTAG MED6000XW1 Arrived onsite for the dryer making a grinding noise. I found the feet screwed all the way in to the base and a small piece of plastic had gotten under the unit causing the major part of the noise. I screwed the feet out as much as possible and tested. The unit was better but the front rollers were still making some noise.

Near High Hollow Dr, Austin, TX 78750
Thomas L.

Thomas L.

OVEN WHIRLPOOL JJW2430DP01 arrived on site for light turning on by itself. Found failing controls. Replaced and tested. All operations are now normal.

Near Gillespie Ct, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

WASHER GE GTW680BSJ5WS Arrived on site for no spin intermittently and found service pointer indicating software update needed. Ordering software update kit office to reschedule. ; ordrng 1 WH98R23015001 (SOFTWARE UPDATE MANUAL)

Near Grand Teton Trail, Taylor, TX 76574
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GS6NHAXVB03 Arrived on site and found fill spout dislodged. Corrected placement. Icemaker producing properly at this time. All else checks good.

Near Big Bend Trail, Taylor, TX 76574
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL WEC310S0FS2 arrived on site as burgers would start to heat cherry Red in the middle then the cherry red would go away and the outside would go cherry red but only a portion of the outside would. Contacted manufacturer’s technical assistance line and I was informed that this is normal operation for this model and I was instructed not to change any parts. Customer does not wish to have a product that operates this way and she will talk to customer assistance center.SR 7723591871Customer assistance center 800 253 1301

Near Lehne Loop, Buchanan Dam, TX 78609
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dish washer door not functioning properly, tested unit and found Spring assembly for door was broken, replaced and tested unit, all operations are normal and all Water connections are dry."

Near Deer Springs Dr, Burnet, TX 78611
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HW0 Arrived on site to replaced wrapper. Replaced parts and test unit and found damaged on panel cavity. Customer said she will talk to the builder job complete

Near Nunsland Drive, Austin, TX 78744
Jerry C.

Jerry C.

REFRIGERATOR GE DTS18ICRDRWW "DTS18ICRDRWW Arrived to inspect cooling issue. I found the fc at 8 degrees and there was frost on the low side return into the compressor. I was suspicious of evaporator frosting, but found it was clear and the defrost system apparently working as designed. Closer inspection revealed the fan motor not fully seated and allowing too much air to bypass and the evaporator cover was not fully seated against the back of the fc chamber. I corrected both issue and advised the customer. If further issues occur, the evaporator cover assembly will be required. No leaks observed during service."

Near Royal Troon Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

WASHER KITCHENAID KAWS700GQ0 Arrived on site for no agitation spin or drain. Found motor buzzing and hot to touch. Unit would need new motor but motor is discontinued. No leaks on site water off; ordrng 1 3350418

Near Trotwood Dr, Austin, TX 78753
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for no cool. Found EVAP completely frosted. Unit will need bi-metal 0 and harness . Advised customer on defrost procedures with towels. Signed waiver . No leaks on site ; ordrng 1 CNOTE (CANCELATION LIST )

Near E Howard Ln, Austin, TX 78753
Wesley P.

Wesley P.

RANGE GE JB655SKSS Arrived on site and installed handle shipped d2c All checks good.

Near Big Sur Trail, Taylor, TX 76574
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for the refrigerator not making ice and not cooling correctly. Frost build up behind veggie drawers. I found the RC evaporator completely incased in frost. Ms stated water was running out on the floor from inside the unit so I suspect the drain is plugged with debris. I went over defrost instructions with ms and had the waiver signed. I found no power to the emitter or receiver controls because of a defective UI and no power to the icemaker from the main control which could possibly be because of the UI or the main control could also be defective. I explained that there could still be a bad emitter, receiver, or icemaker and that we will not know until we establish power to them. Marking main control and icemaker as UORV. Also ordering Emitter, & Receiver JIC.; ordrng 1 W10870822 (CNTRL-ELEC) and 1 W10898445 (CNTRL-ELEC) and 1 WPW10623105 (CNTRL-ELEC)"

Near Valburn Dr, Austin, TX 78731
Wesley P.

Wesley P.

WASHER GE GTW330ASK3WW Arrived on site and tested unit and was unable to replicate any functionality problems. In event of repeat symptom order control due to complaint of simultaneous unresponsive control symptom.

Near N Main St, Taylor, TX 76574
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of burner not igniting, found faulty igniter and harness, I replaced igniter and harness, unit tested good."

Near Double L Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to replace damaged door of upper oven. I replaced outer door panel, tested good."

Near Double L Drive, Dripping Springs, TX 78620
Steve C.

Steve C.

RANGE KITCHENAID KGSS907SSS03 "Arrived on site to replace the blower, UI control and valve due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and no gas leak present."

Near County Rd 2200, Lampasas, TX 76550
Tyler B.

Tyler B.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for door switch replacement R&R switch and tested good

Near Gray Blvd, Austin, TX 78758
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUIC15PRXS2 "Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the pump and the harness. I tested the unit and watched it harvest a slab of ice. The unit is working as designed. There were no water leaks present at the time of service.

Near Cat Mountain Dr, Austin, TX 78731
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for “low ice production” complaint. Inspected unit and found ice in adapter assembly and ice fan inoperative . Removed and replaced ice fan. Was not sent with adapter. Will need adapter, on return visit. No leaks detected, at time of service. Return for repairs on 12/06.; ordrng 1 W10612142 (adapter)"

Near Fallsprings Way, Manor, TX 78653
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite to install new evaporator,compressor and bin thermistor to ice machine from prior tech’s diagnosis. Removed compressor, evaporator and installed new replacements using braising methods. Vacuumed system down to -25psi. Charged with 5.75oz of R134a refrigerant. Reassembled and installed new bin thermistor. Tested unit. Unit began making ice. Good slab forming on evaporator. No other issues found. All water connections were dry at time of service."

Near Matador Dr, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator to install the previous diagnosed parts. I installed the start device and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lostridge Dr, Austin, TX 78731
Arthur B.

Arthur B.

OVEN WHIRLPOOL RBD305PRB00 Arrived onsite for customer complaint of wall oven getting F6E2 error. Tested unit and found lower oven element no coming on. Also found LED display very dim and flashing in and out. Unit will need new control board and lower bake element. Pulled control board from unit. AHS must approve rebuild. OF to R/S. Unit power turned off at breaker at this time.; ordrng 1 CNOTE (BOARD PULLED FOR REBUILD) and 1 CNOTE (NEEDS AUTHO) and 1 WPW10207397 (element bake)

Near Cattail Cir, Harker Heights, TX 76548
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFI2269FRZ02 Arrived on site for knocking noise . Found condenser was rattling in Braker . Used sealer to prevent condenser from hitting bottom fridge . No water leaks detected at time of service . Job complete .

Near Oxford Ave, Austin, TX 78704
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived onsite for customer complaint of door strike broke on dishwasher. Found WPL did provide part. Removed door panel and replaced door latch and strike. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Stillhouse Dr, Belton, TX 76513
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not filling. Ran diagnostics and found F8E1 (Long Fill) error. Removed console and found connection to hot side of valve not secured. Secured connection and calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drains and spins as intended."

Near Rabern Ct, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR AMANA AFI2539ERM00 Arrived onsite for customer complaint of no ice production and noise coming from french door refrigerator. Found icemaker faulty and also making the knocking noise. Removed and replaced icemaker with updated kit. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Auction Barn Rd, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for the refrigerator not making any ice and you have to manually pull the paddle to stop the water flow when dispensing water. I found the refrigerator at room temp when I arrived and no response from the dispenser paddle. I turned power off to the unit for 4 minutes and re-powered it. All functions and sealed system components were working as designed. I found the dispenser paddle sticking every once in a while. I put an extra wined on the paddle spring and this stopped it from sticking. I suspect the RC evaporator had froze up but can prove this at this time. There was no water under the deli drawers in the RC. Ms is going to give the unit 24 hours to see if it starts making ice and will call back if it doesn’t. There were no water leaks present at the time of service. Call complete.

Near Paint Rock Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSIB900ESS2 Arrived on site to test unit for glass not set correctly. Test unit and found glass coming up will need to order new cooktop. Ordering new cooktop W10808299. Rescheduled for Monday 12/10 ; ordrng 1 W10808299 (COOKTOP )

Near Tello Path, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL UDT518SAFP Arrived on site to test unit for unit not washing. Test unit and unit completely missing water line to dishwasher. Advised customer to call Plummer to install water line to unit. Job complete

Near Nickerson St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Turned unit on for 25 minutes and no leaks present. Unit was running with no dishes. Checked gaskets and could not duplicate the problem at this time. Maintenance guy was there with me.

Near San Jacinto Blvd, Austin, TX 78701
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site to test unit for light under not turning off. Test unit and found bad board, relay not responding. Replaced board test unit and unit test good job complete light turning on and off."

Near Walsh Tarlton Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to replaced vent. Replaced vent test unit and unit test good job complete

Near Key West Cove, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADB1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. He led power to motor and motor getting power but not responding. Replaced sump and motor test unit and unit test good no leaks present at this time. Collected $189.99 for labor before taxes.

Near Wheel Rim Cir, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for upper rack falling. Test unit and found broken stoppers. Installed new stopper test unit and unit test good job complete no leaks present at this time.

Near Gunnison Way, Kyle, TX 78640
Scott  M.

Scott M.

WASHER WHIRLPOOL LNC6760B71 "Arrived on site for noisy spin cycle . Found bearing worn out in drain pump . Replaced pump , ran washer . All checked normal . No water leaks detected at time of service. Job complete ."

Near Highland Ave, Austin, TX 78703
Robert J.

Robert J.

MICROWAVE MAYTAG MMV4205DS1 Arrived on job for complaints of display said door when trying to cook. Need to replace switches. After replacement of parts test operation.

Near Skyline Summit Vista, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for refrigerator leaking water and ice melting. Inspected dispenser housing and found gasket on ice chute not in correct position. Attempted to correct gasket and it started crumbling apart. Will need to replace ice chute and ice door. Schedule return Monday the 10th, due to customer availability. ; ordrng 1 W10765378 (BRACKET)"

Near Magnolia Ranch Cove, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for water spilling from fill tube . Replaced ice maker and valve . Ran harvest all checked good . No water leaks or drips detected at time of service . Job complete.

Near W 23rd St, Austin, TX 78705
Robert J.

Robert J.

REFRIGERATOR/TOP GE GFD28GMLEES Arrived on job for complaints of gasket not staying on and water dripping from ice chute. Replaced gasket it is holding good. Water from chute from freezer gasket not sealed.

Near Ranch Rd 12, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site for refrigerator not cooling. Performed diagnostics and found no response at UI. Found interior lights not working. Gained access to control and tested for voltage going to control and found 120 volts . Inspected all terminal connectors. Will need to replace main control and will have UI on hand if needed. Schedule return for Friday the 7th; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (UI)

Near Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for water spilling from fill tube . Replaced ice maker and valve . Ran harvest all checked good . No water leaks or drips detected at time of service . Job complete.

Near W 23rd St, Austin, TX 78705
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 WSF26C2EXY02 Arrived to instal parts. I recovered refrigerant from the system and then removed and replaced the damaged tubing area. I installed and dye drier and vacuumed the system and monitored. I charged with the mfg prescribed refrigerant charge and tested. I removed and replaced tubing and verified the leaks had been corrected. The right door closer had broke at some point and the doors cannot be correctly set without replacement if the cams. Office to order door cams. No leaks observed during service. ; ordrng 1 W10500004 (hinge-door) and 1 WPW10257203 (cam-door)

Near Spring Hollow Path, Round Rock, TX 78681
Scott  M.

Scott M.

COOKTOP JENN-AIR JGC7530BS00 "Arrived on site for burner not igniting . Burner wasn’t properly on burner head . Reset cap , burner is now lighting properly . All burners are functioning properly . Nongas leaks detected at time of service .job complete ."

Near Doe Valley Ln, Austin, TX 78759
Jerry C.

Jerry C.

COOKTOP KITCHENAID KCGS556ESS02 KCGS556ESS02 Arrived to inspect knob issue. I found the center burner control valve was bent down and required replacement. I removed and replaced and correctly positioned the valve and tested. Several of the bezels were loose and will require replacement. Screws had been stripped prior and one in the front right broke during installation and the front right orifice holder will require replacement. No gas leaks detected during serve. ; ordrng 1 W10674920 (holder-orf) and 5 W10853046 (bezel-knob)s and 2 W11226732 (SCREW)s

Near Ida Grove Lane, Austin, TX 78717
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0EB0 "Arrived on site for range, mouse had gotten into insulation. Removed top and inspected insulation and wire harness. Removed back panel and inspected wire harness. Gained access to bake burner and inspected. Found minor damage to back insulation. All wire harness checked good. Tested cooktop burners, baking and broil. (CO100)

Near Shinning Isle Run, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator making noises and doors are uneven. Leveled unit and corrected RC door. Performed diagnostics mode and ran compressor at maximum speed. Tested damper door. Tested evaporator fan motor. Added mastic pad by condenser area. All tested good, no water leaks present."

Near Hees Ln, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ02 Arrived to inspect noise. I found the chassis had a vibration that was coming from the lower unit area. I adjusted and secured wiring and tubing within the chassis and the issue appeared resolved. I sealed cabinet gapping and found there was damage to the fc door. Office to order door. I advised the customer it will take 6-10 weeks for the door to arrive and the office will contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 LW10913113 (FC DOOR, SS)"

Near Iveans Cove, Austin, TX 78717
Jerry C.

Jerry C.

DISHWASHER GE PDT855SSJ0SS "PDT855SSJ0SS Arrived to inspect no operation. The unit would power on, but it would not respond to the door being verified circuit position down to the control board connection and elected to replace it due to the manual not stating switch position and there was no change. I discussed the issue from prior with the customer and found they heard a frying or sizzling sound prior to the pump stopping. Office to order control, inverter and pump. No leaks observed during service. ; ordrng 1 CNOTES (PART AUTHORIZATION ) and 1 WD21X22876 (inverter pcba) and 1 WD21X22950 (CONTROL KIT) and 1 WD26X22789 (variable wash pump a)"

Near Pradera Cove, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER MAYTAG MGDC465HW0 "Arrived on site to install previous diagnosed part. Gained access to timer, removed failed timer and installed new. Tested operation, all tested good."

Near Bluebell Bend Cove, Round Rock, TX 78665
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOS51EC0AS04 WOS51EC0AS04 Arrived to inspect noise. The customer presented a video that I was able to hear a very loud rattle. I found the broiler element incorrectly seated within its mount and corrected. Further inspection showed the armored cable had been vibrating against the chassis and I corrected. Operational test good.

Near Iveans Way, Austin, TX 78717
James C.

James C.

VENTHOOD WHIRLPOOL UXT4030ADS2 Arrived on site and tested operation. Found that the fan running at a slow speed and will trip the breaker after running for about a minute. Tested incoming voltage and found to be correct. Inspected all wiring and found to be correct as well. Unit will need new fan to repair as the motor was hot after the breaker had tripped. ; ordrng 1 W10910693 (motor-fan)

Near Leander, TX 78641
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH31017AB0 WMH31017AB0 Arrived to instal part. I removed the faulty blower and installed the replacement. I tested the unit through multiple cycles and it heated consistently. Operational test good.

Near Sapphire Ln, Jarrell, TX 76537
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and replaced control board diagnosed on previous visit after replacement start button is now operating properly. No water leaks from connections at time of service, job complete"

Near Tecoma Circle, Austin, TX 78735
James C.

James C.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site and tested operation. Found console not responding to input. I was able to get into diagnostics but unit has a stuck button error. Cleared error but unable to start a cycle. I also found that the speaker has failed as well and no audible tone is heard when turning unit on or attempting to start a cycle. Unit will need new console to repair. I will also bring the main control as well; ordrng 1 W10838672 (console)

Near Wire Rd, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site and sound connector took a pastor is loose after correcting ran a diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service, job complete."

Near Harper Park Dr, Austin, TX 78735
Al R.

Al R.

COOKTOP KITCHENAID KECC607BSS02 Arrived to inspect unit burners not working. I verified the complaint but ALL unit burners were operational. Customer did show me a crack on the right side of the unit. Will call kitchen Aid to get further assistance through kitchen Aid.Job complete NO PARTS USED

Near Serpentine Dr, Killeen, TX 76542
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM Arrived on site and installed new upper rack and stops. Tested for proper fit and function. Unit tests good. Job complete

Near Cinnamon Teal lane, Georgetown, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave light not working. Upon further inspection, I found that the unit is operating as designed. All lights are coming on ad turning off ad the display is on. I contacted the builder and when he arrived, he advised that the display was not working, but it came back on. I removed the control and found that the ribbon from the display to the control was not properly seated. I reseated the ribbon and tested and it operated as designed. Job completed. Builder left before signing receipt."

Near Georgetown, TX 78633
James C.

James C.

REFRIGERATOR MAYTAG MFT2574DEM01 Arrived on site and tested operation. Customer only experienced freezing in fresh food compartment when the ice maker is turned on. Ran diagnostics and found damper would not cycle. Tested for voltage and found none. When plugged back in the damper would run constantly but register open and closed. Turned unit on and damper stayed in half open state. Monitored and damper never closed or opened fully. Unit has a failed control causing failures.

Near Palo Alto, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and tested operation. Found temp at 65 degrees. Inspected evaporator for frost pattern and found ball of ice at top of evaporator. Unit has a failed compressor or sealed system leak. Unit will need new compressor, evaporator, heat exchanger, dye drier and process stub to repair. Office to weigh call for 3 hours; ordrng 1 CNOTE (3 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10858281 (evaporator) and 1 W10861955 (tube) and 1 W11125124 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Spotted Eagle Dr, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER MAYTAG MDBH989AWS2 Arrived on site to diagnose a dishwasher that will not start or cancel. Found start and cancel buttons shorted out on control panel. Control panel will need to be replaced to complete repairs. Panel sent today was wrong color and had too many buttons. Ordering correct panel and set return date for 12/11/18.; ordrng 1 W10811157 (panel-cntl)

Near Lomita Dr, Austin, TX 78738
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS02 Arrived on site and tested operation. Found no operation from deli control. Inspected harness and found 3 wires have broken. Installed new harness and tested. Unit working properly. Job complete

Near Terlingua Dr, Cedar Park, TX 78613
James C.

James C.

OVEN KITCHENAID KFDD500ESS02 Arrived on site and tested operation. Found convection fan running normal. Tested temps and found unit averaging 10 degrees colder than set temp. Calibrated up 10 degrees. Unit working properly. Job complete

Near Horizon Trail, Cedar Park, TX 78613
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Ran diagnostics and found no error codes. Unit fills and washes properly and the heater is cycling on properly. Instructed customer about the energy efficiency of the unit and best practices for optimal performance of dishwasher. Unit working as designed. Job complete

Near Black Kettle Dr, Leander, TX 78641
Clif L.

Clif L.

OVEN KITCHENAID KODE300ESS02 Arrived on site to diagnose and oven with the interior liner that has enamel chipping off. Found 4”x1/2” Section of enamel chipped off front center of lower oven. Contacted tech line and spoke with Adrian advised to paint chipped area. Homeowner did not wish to proceed with repairs at this time. SR number 7723594061.

Near Woodside Terrace, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived on site to diagnose the refrigerator that is not producing ice. Tested unit and found wiring for icemaker fill tube heater broken behind indoor ice maker. Replaced fill tube heater and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Grant Cannon Ln, Austin, TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Element

Near Cinca Terra Dr, Austin, TX 78738
Lou S.

Lou S.

OVEN WHIRLPOOL WFG530S0ES0 "arrived on site to inspect oven door issue. Upon further inspection, the customer advised that when he is standing in front of the unit, he can feel lots of heat coming up from the door and has not felt this before. I opened the door to find that the door gasket is badly worn ad needs replacing. I removed the door and found that the hinges were slightly bent and the hinge with the spring (right side) is not closing all the way (not enough tension). I removed both hinges and tested and the door closes much better. I tested the temperature in the unit using my multimeter and placing my thermal lead in the middle of the center rack. When I start the unit on Bake at 350 degrees and my multimeter was reading 220 degrees, I noticed that the control was not moving past 100 degrees. I pulled the unit out and removed the back cover. I verified ohms to the sensor and it was good. Also, I found that the oven light was not working. I am ordering a gasket, control, and l

Near Sandy Brook Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

OVEN KITCHENAID KOSE500ESS01 "Arrived on site for customer complaint of inner glass broken. Found window pack glass broke, I replaced window pack glass, tested good."

Near Linden Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for customer complaint of ice maker being broken, found thermistor holder broken, I replaced ice maker unit tested good."

Near Talley Loop, Buda, TX 78610
Lou S.

Lou S.

OVEN WHIRLPOOL WFG550S0HZ0 "arrived on site to inspect oven temps too cold. Upon further inspection, using my thermalcouple, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. At the 350 preheat, my temperature reading was 351 but the control read 330. When the Ignitor kicked the burner back on my reading was 337. Once the unit peaked it was reading 368. The average reading was 352. I calibrated the control +20 degrees. I advised the customer of my findings. No gas leaks detected during service, job completed."

Near Holiday Creek Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit leaking, found loose hose connection at water filter housing. Repaired the loose connection unit tested good"

Near Guemal Road, , TX 78610
Chase S.

Chase S.

WASHER WHIRLPOOL WTW5500XW2 Arrived on site to check washer for leaking. Inspected unit completely and found hot water solenoid with water seeping from the baskets on valve. Also found hot water fill very loud. Removed hot water hose and I checked for debris buildup and found none. Ran manual test on hot/cold fill and valve is seeping water but not cracked or leaking profusely. Quoted for hot water solenoid. No additional labor with recent service history. Per customer request left back control cover off and washer pulled out so it can be used but watched and accessible. Customer is aware of electrical components being exposed. Return visit set for Thur end of day.; ordrng 1 W11168743 (HOT VALVE)

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site and inspected refrigerator and found fresh food evaporator is frozen/frosted over. Refrigerator Will need to be defrosted in order to correct issue it will need to be unplugged for 36 hours minimum for ice to melt. Customer read and signed refrigerator defrost disclaimer. Also need to bring back ice dispenser lever and switch, also when refrigerator is finished being repaired right hand foot will need to be lifted to level doors.; ordrng 1 WPW10616134 (door-ice)"

Near Springfield Dr, Austin, TX 78744
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KUIX305ESS2 Arrived on site for noisy operation. Found that unit was noisy because it was starving for water. The drain pump was not totally secured to the reservoir thus the reservoir was running dry of water. Corrected situation and unit now works properly with no water leaks.

Near Sandy Mountain Dr, Sunrise Beach Village, TX 78643
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “not heating” complaint. Inspected unit and found high side of temp switch failing. Ordering new temp switch. Unit may be ran on medium heat, until return visit. Return for repairs on 12/06. Customer request last call of the day.; ordrng 1 WP8578354 (swtch-temp)"

Near Pinon Vista Dr, Austin, TX 78724
Al R.

Al R.

WASHER WHIRLPOOL NONE "Arrived to inspect washer not spinning. Customer turned unit, during Spin cycle, the unit made a high grinding noise during Spin cycle. THERE WAS NO MOD/ SERIAL TAG on the unit to allow me to order any parts for the unit. Unit Needs proper information for parts to be ordered and installed.NO PARTS ORDERED CUSTOMER will call back if MS is located from his paperwork from 2000."

Near Sparrow Rd, Killeen, TX 76542
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FB0 "arrived on site to inspect microwave not heating. Upon further inspection, using a cup of water, I placed it in the unit and turned it on for a quick 30 second heat. While operating, I could hear the magnetron making a loud humming noise and at the end of the time, the water was still room temp cold. I removed the unit from the wall and I removed and replaced the magnetron, capacitor and diode. Before placing the unit back on the wall, I tested it with a cup of water on the quick 30 second heat and it operated as designed as the water was hot to the touch. I advised the customer (tenant) of the repairs ad advised that I would email the receipt to the landlord. Job completed."

Near Bowline Dr, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDS24SEBS1 Arrived on job for complaints of leaks. Found the vent assembly and gasket leaks also bearing on lower spray arm. Availability of parts not showing office to schedule ; ordrng 1 9742770 (vent assy. w/motor) and 1 9742780 (VENT COVER) and 1 9742782 (gasket) and 1 WP3376846 (seal) and 1 WP9742946 (bearing)

Near N Rainbow Ranch Rd, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and replaced fresh food door and nameplate, fridge is not currently hooked up to power or water, job complete"

Near S Congress Ave, Austin, TX 78745
Thomas L.

Thomas L.

COOKTOP JENN-AIR JGCP536WP01 Right front burner isn’t working unless the shaft/knob are wiggled. It turns out that this model has the switch mounted on the valve itself and does not come as a harness like a lot of models. Please let customer know and reschedule. ; ordrng 1 WPW10371235 (valve-brnr RIGHT FRONT)

Near Sand Hills Cove, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEB01 "arrived on site to inspect ice dispenser sticking. Upon further inspection, I tested the ice dispenser and the separator opened very slowly as if it were dragging and took a long time to close. The customer advised that there have been several times, randomly, when the separator would stay open ad they would have to manually close it. I tested the separator several times but could not get it to stay open for longer than 4-5 seconds before it would close. Due to the issue of it staying open and having to manually close it, I removed and replaced the separator and then tested it. The new part opened much faster and closed faster as designed. I advised the customer of the repair. No water leaks observed during service, job completed."

Near Pearson Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER KENMORE 110.229321 "Arrived on site for washer, when starting cycle with lid opened it will press timer and case unit to stop. Disassembled unit and checked if cabinet was installed correctly, no issues. Checked self leveling feet. Bent lid hinge to connect to frame before touching timer. Tested lid and all other operations. All tested good, no water leaks present. Customer stated they used the unit for 9 washes and has not leak."

Near Forest Meadow Cove, Round Rock, TX 78665
Joseph C.

Joseph C.

OVEN KITCHENAID KOSE500ESS02 "Arrived on site for “broken outer door glass” complaint. Inspected unit and found outer door glass to be broken. Removed and replaced outer door glass. Tested unit to preheat. Unit tests good

Near Camacho St, Austin, TX 78723
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site and found unit not heating due to reading as already as 350f at room temp. Ordering control and and sensor and harness to repair, Customer has exchange scheduled. ; ordrng 1 W10797420 (harns-wire) and 1 W10833885 (sensor) and 1 WPW10348712 (cntrl-elec)"

Near Nighthawk Dive Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for “dispenser door not operating” complaint. Inspected unit and found door spring broken. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service. This is not a callback. Previous call was for entirely different system issue."

Near Avenue D, Austin, TX 78752
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect the dishwasher rinse dispenser door not operational. I opened the door and noticed it was not making contact fully with the latch. I adjusted the latch and ran the unit through service test mode and unit tested as designed. LATCH ADJUSTMENT NO PARTS USED.JOB COMPLETED

Near Esta Lee Ave, Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect unit not making ice. I verified the complaint and ordered W10884390- ICE MAKER for customer. All water lines were dry at the time of service. Assign to me if possible AR; ordrng 1 W10884390 (ICE MAKER)

Near Esta Lee Ave, Killeen, TX 76549
Robert J.

Robert J.

DISHWASHER WHIRLPOOL GU1200XTLS2 Arrived on job for complaints of no power. Found the fuse open replaced and test.

Near Curva Bonita Rd, Wimberley, TX 78676
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived to inspect ( OOR WILL NOT CLOSE WILL NOT LATCH - THERE IS MOLD INSIDE - WILL NOT DRAIN). Confirmed the complaint and opened the dishwasher and saw mold buildup from the standing water. I removed the kick plate and saw the dishwasher was at its highest height setting and it was screwed to the counters on the right and left side of the unit, not allowing any adjustments. I readjusted the latch and the unit was able to close and operate as designed. NO WATER LEAKS OBSERVED WHILE ON SITE.. unit drained as designed. NO PARTS NEEDED JOB COMPLETE"

Near Dunblane Dr, Killeen, TX 76542
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC3 "F0E4 spin limited by water temperature, F3E2 inlet water temp fault, F9E2 water ring detected, ran all functions in manual diagnostic and all check good. Centered tub and basket by adjusting feet to prevent knocking thumping noise experienced by customer due to unbalanced loads. No water leaks from connections at time of service. If situation returns will need control, pressure hose and inlet valves"

Near Oak Forest Dr, Buda, TX 78610
Tyler B.

Tyler B.

DRYER MAYTAG MEDX6STBW1 Arrived on site for damage/ missing knob. Found time stub broke off. R&R timer and knob and tests good.

Near N Lamar Blvd, Austin, TX 78753
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC150M0EB1 "Arrive on site and installed switch and burners. All checks good, unit is now operating as designed."

Near Sawbuck Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER GE WCSR4170G1WW "Arrived on site for “not working” complaint. Inspected unit and found belt worn out. Removed and replaced belt. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kenswick Dr, Austin, TX 78753
Paul R.

Paul R.

COOKTOP JENN-AIR JGD3536GS00 Arrived onsite for the cooktop with the burners to high. I found the cooktop had been converted to LP but the low flame setting on the burner valves were not set for LP. I adjusted the valves and the unit is working as designed. Call complete.

Near Eagle, Lakeway, TX 78734
Paul R.

Paul R.

WASHER MAYTAG MVWB700VQ0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the lid hinges and tested the washer. The door lock is working as designed and the washer completed the auto cycle with no other issues. There were no water leaks present at the time of service. Call complete.

Near Jack Nicklaus Dr, Austin, TX 78738
James C.

James C.

DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site and tested operation. Found sump motor not running in diagnostics. Found unit has failed motor. Installed new sump assembly and tested for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete

Near Pipe Creek Ln, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found agitator has come off again. Installed new agitator and tested for proper fit. Agitator tests good. Job complete

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF510PAYS6 Arrived on site to test unit not heating. Test unit and found broken heater. Replaced heater test unit and unit test good job complete no leaks present at this time.

Near Winborne Way, Buda, TX 78610
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived onsite for the refrigerator with neither side cooling properly. I turned the unit on when I arrived and checked the frost pattern on the evaporator. There was a poor frost pattern. I checked the compressor and found it drawing 1.6 amps in run. I found a hard start kit installed on the compressor. I unplugged the unit and waited a little while then plugged the unit back in. I found the compressor drawing 14 amps and not starting. There is something mechanically wrong with the compressor and it will need to be replaced. Ordering C-NOTES, W10309994 COMPRESSOR, WPW10143759 DRIER-UV, TJ90SF8404 ACCESS FITTING, & also ordering WP2188823 EVAPORATOR just in case. RS for Thu 12/6.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION AND THE OFFICE WILL NEED TO RS.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10309994 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV)"

Near Troon Dr, Lakeway, TX 78738
Scott  M.

Scott M.

DRYER MAYTAG MED5500FW0 Arrived on site for dead dryer . Found high limit had gone blown and also unit is dropping one of the legs . Replaced thermostat . Informed customer to have electrician to look at outlet and/or breaker . No lint build up at time of service . Job complete .

Near Miriam Ave, Austin, TX 78702
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDFE104DSS2 "Arrived on site for dishwasher just stopping mid cycle . Ran diagnostics cycle . No error codes and ran wash completely . Checked float switch , drain motor , and wash motor all checked good . Ran normal wash and unit stopped working . Replaced control . Ran diagnostics all checked good . Ran a normal cycle and and unit performed as normal . No water leaks detected at time of service . Job complete ."

Near Halcyon Dr, Austin, TX 78702
Paul R.

Paul R.

MICROWAVE KITCHENAID KHMS155LBL0 "Arrived onsite for the microwave that will not turn on. I found the fuse blown. I found 2 of the door switches welded closed. I replaced the door switches and interlocks. I replaced the fuse and tested the unit. When the magnetron turned on it’s started humming very bad like it has a cracked magnet. Ordering the mag, cap, and diode. Also ordering the grille because it broke when trying to remove it because of the age of the plastic. Ordering 8184608 GRILL-VENT, WPW10492276 DIODE, W10850446 CAPACTR-MG, & W10245183 MAGNETRON. RS for Thu 12/6.; ordrng 1 8184608 (GRILL-VENT) and 1 W10138793 (FUSE) and 1 W10245183 (MAGNETRON) and 1 W10850446 (CAPACTR-MG) and 1 WPW10492276 (DIODE)"

Near Leafdale Point, The Hills, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for top shelf freezing . Ran diagnostics and found diffuser door stuck in open position. Replaced diffuser ,ran diagnostics and all checked good. No water leaks detected at time of service . Job complete ."

Near Poppy Seed Ln, Austin, TX 78741
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site and tested operation. Found ice motor not running causing no ice to dispense. Found motor covered in ice. Thawed ice to inspect harness and found to be good. Installed new motor and tested. Unit now dispensing ice but seal of chute and the plastic retainer for the motor coupler have failed. Unit will need new chute to complete repair ; ordrng 1 WPW10293211 (chute)

Near E 15th St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to replaced tub. Removed sump and motor and found motor rusted out and in bad shape will need new one. Spoke with Dona so see if use replaced tub and then just order sump and motor and she said not replaced tub due to call being a asurion warranty. Ordering new sump and motor office to reschedule needs approval. ; ordrng 1 WPW10455260 (SUMP AND MOTOR )

Near Oak Grove Rd, Buda, TX 78610
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to install previously diagnosed and ordered parts. I removed the unit from the wall and removed the cover. I removed and replaced the main wiring harness due to the wiring to the venthood light and turntable motor being melted together. The customer purchased a venthood light at the previous service call. I removed and replaced the light. Before putting the unit back on the wall, I tested it and the magnetron was making a loud humming noise and the venthood light did not come on. I removed and replaced the magnetron, diode, and capacitor and main control. Tested the unit and it operated as designed. Due to the venthood light burning out and the wires being melted, it shorted the control. I advised the customer of the repairs. Job completed."

Near Terisu Ln, Austin, TX 78728
Lou S.

Lou S.

WASHER WHIRLPOOL WFW75HEFW0 "arrived on site to inspect washer with F3E1 error code. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes F3E1 and F8E3. I cleared the codes and continued with testing. The unit operated as designed and at the end of testing the unit showed F3E1 error code again. I unplugged the unit and removed the back panel and top panel and inspected the connections from the tub to the air trap, air trap to sensor tube and sensor tube to the sensor. All connections were good. I removed the sensor tube from the sensor and air trap and checked for suds and they were clear. I reinstalled the parts and checked the J28 connector at the main control and it was good. Using my multimeter, I checked ohms from the main control J28 connector to the sensor and found the sensor to be open. I plugged the unit in and verified 5VDC at the J28 connector at the main control placing my black lead on J28-1 ad my red lead on J28-4 and I had 5VDC

Near Sage Grouse Dr, Austin, TX 78729
James C.

James C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. Found both front burner hard to ignite. Installed new burner head on front right but burner still having issue lighting. Found that unit will need new caps as the igniters are not sparking correctly due to caps. Also tested oven temps for customer concern of being too hot. Found oven average temp of 347 when set to bake at 350. Oven is heating properly. ; ordrng 1 W10881749 (cap-burner) and 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head)

Near Archer lane, , TX 78628

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