Near Austin, TX 78727
Luis
Job Details: 06/29/2020
DISPOSAL GAGGENAU MY NAME IS BOB
Near Kingsbury, TX 78638
Richard
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator freezer door not closing properly. During testing found that the plastic liner has expanded outwards where it hits the casing causing the the issue. Freezer will need to be replaced. Ordering parts. Office to reschedule. ; ordrng 1 LW10728959 (dor-fip)
Near New Braunfels, TX 78132
Richard
Job Details: 06/29/2020
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer not drying properly and clothes clumping up. Ran diagnostics and found restricted air flow causing the drying issue. Advised customer to shake clothes out after wash before putting them in dryer to prevent clothes from clumpy up.
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to test unit for mag error code and f4e1 microwave cavity sensor. Will need to order new inverter W11325604 and new control board for microwave W11325603 and new cavity sensor W10389447. Office to reschedule ; ordrng 1 2HOUR (2 HOUR ) and 1 W10389447 (THERMOSTAT ) and 1 W11325603 (MICROWAVE CONTROL ) and 1 W11325604 (INVERTER )
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on job for complaints of leaks from under refrigerator. Found line frost back to compressor them melted and drips on floor. Spoke with CS and he recommended ordering three way valve. No temperature issues with unit. ; ordrng 1 W11036448 (solenoid)
Near Harker Heights, TX 76548
Tyler
Job Details: 06/29/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer that was draining only it would do nothing else. Upon further inspection found that the control board was having some slight issues with response and input. I replace the control board and recalibrated the entire washer then I retested the unit and everything is working as designed. there were no leaks present during repair or after. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 06/29/2020
WASHER MAYTAG MHW6630HW0 Called Whirlpool Tech line and spoke DUSTINHe walked me through several diagnostic steps to board and pressure SR# 7728181388Was told to clear out the pressure hose at both ends and change the control and pressure switch.Ran diagnostics test mode and unit completed without issues.
Near Killeen, TX 76541
Al
Job Details: 06/29/2020
DRYER AMANA NED4655EW1 Arrived to inspect dryer not heating.Checked voltage at the wall with the following readings L1/L2=44L1/N =124L2/N =3I advised the tenant of the issue with outlet and tenant will contact the landlord with the findings.All parts checked good.Job complete
Near Austin, TX 78734
Brandon
Job Details: 06/29/2020
RANGE KITCHENAID KGST307BWH2 "Arrived on site for customer complaint of front left burner not lighting, found broken electrode. Ordering electrode ; ordrng 1 WP3185804 (elctr-kit)"
Near Austin, TX 78724
Scott
Job Details: 06/29/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for heater with burnt plastic . Found large piece of plastic burnt on element . Replaced element . Found plastic had fallen out of upper spray arm ( functional failure ) that dircts thru sprayer . Ordering tube and AUTHO . No water leaks detected at time of service. Call to set return .; ordrng 1 AUTHO and 1 WPW10571949 (manifold)
Near Austin, TX 78758
Kayman
Job Details: 06/29/2020
WASHER MAYTAG MVWX500XW1 Arrived onsite for washer not spinning durning spin cycle. I put the unit into manual diagnostics and found that durning high spin it makes a slight grinding or clicking sound. In auto diagnostics the unit will not advance to the spin cycle indicating a control issue. The grinding sound is coming from the shifter. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOC54EC0AS "Arrived on site to inspect oven no heat. Upon further inspection, customer advised the microwave isn’t heating and the oven isn’t getting to temp. I found that the bottom rack was completely covered with foil obstructing the heat being put off by the element below. Instructed customer of use of foil. Customer advised the microwave isn’t heating either. Tested the unit with cup of water and it did not heat. I tested voltage from the microwave manager board and got 120V. Tested the inverter board and got none. I am ordering the inverter, microwave control, and harness and office to schedule return service. ; ordrng 1 W10217711 (inverter) and 1 W11033422 (interlock) and 1 WPW10486188 (cntrl-elec)"
Near Canyon Lake, TX 78130
Richard
Job Details: 06/29/2020
DRYER WHIRLPOOL MEDB765FW0 "Arrived onsite for the dryer not starting. Ran diagnostics and found that he door switch is faulty. ordrng 1 W11089308 (cntrl-elec) and 1 WP3406107 (switch-dor)"
Near Austin, TX 78746
Kevin
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW9750WW01 on site and inspected washer and found user interface is showing error code F28. Communication failure between control board and motor control.
Near Austin, TX 78724
Scott
Job Details: 06/29/2020
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site , will need two man . Ran dryer with wet towel . Not heating inner basket at all . Did feel warm on back of drum . May be air flow issue , ordering fan , blower wheel . Also recommend replacing sensor as well. Call to set return .; ordrng 1 2MAN and 1 251950002001 (nut) and 1 251950002001 (nut) and 1 W10863066 (harns-wire) and 1 W11086538 (wheel) and 1 W11097203 (fan)"
Near Lockhart, TX 78644
Richard
Job Details: 06/29/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite for the range broil not working properly. During testing found that there was air pockets trapped inside broil gas line causing the proofing sound and delayed start. Started the broil and let it run for a minute to allow all trapped air pockets to be removed. Once the the air pockets where removed the broil ignited good no proofing noise and no delay. Started the broil multiple times and it worked good. Issue has been resolved. Complete
Near Austin, TX 78731
Wesley
Job Details: 06/29/2020
MICROWAVE KITCHENAID KOCE500ESS01 Arrived onsite and replaced door glass panel due to complete safety glass breakage. Unit is now operating as designed and correct.
Near Mustang Ridge, TX 78610
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MHW8200FC0 "Arrived on site and inspected washer and found UI is displaying F9E1 long drain, after clearing error code and unlocking door washer began draining and removed all water. Attempted to start a diagnostic cycle but it will not move past C00 add drain pump is running constantly. Spoke with tech line after shoring pressure hoses clear and attempting to reset pressure switch drain pump. But washer will not start any cycle or start a diagnostic cycle. Will need to bring back any at all possible parts customer is moving to a new address for the return visit.; ordrng 1 W11044559 (hose) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl)"
Near Austin, TX 78734
Brandon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for customer complaint of freezer door not sealing, found slight blown in mullion, I reformed gasket and called TL, unit tested good. SR7728180916"
Near Andice, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to diagnose a refrigerator that is making unusual noise. Homeowner described issue of water dripping behind freezer panel. Informed homeowner this is just the defrost cycle operating in the refrigerator needs to do that to operate properly. No further repairs are needed and no leaks were found at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 06/29/2020
WASHER MAYTAG MVWB865GC0 "Arrived on site for washer making noise when in spin cycle . Ran diagnostics wash cycle . Unit was making noise when spinning . Found some play in rotor and stator . Recommend replacing gear case ,rotor,stator and clutch , wash plate and slider . Call to set return.No water leaks detected at time of service.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11161960 (agitator)"
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found start device. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Near Salado, TX 76571
Tyler
Job Details: 06/29/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher tripping breaker. Found damaged wire to heater causing intermittent braker tripping. Repaired wire and connector. Tested unit after repair. Unit is working as designed. All checks good. No leaks of any kind during call. Job complete.
Near Kempner, TX 76539
Al
Job Details: 06/29/2020
OVEN KITCHENAID KESC308LSS0 Arrived to inspect KitchenAid slide in cooktop with issues during self cleaning and lighting issues.Confirmed the complaint and spoke with customer about possibilities for the issues.
Near Luling, TX 78648
Richard
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW8500DC2 Arrived onsite for the washer console not working properly. Ran diagnostics and found that the console is not responding properly causing the issue. Replaced console and washer tested fine. Complete
Near Georgetown, TX 78628
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD93EC0AS04 "Arrived on site to inspect wall oven door glass and error codes. Upon further inspection, customer advised they were using the cleaning mode and the unit began to display needs service. I placed the unit in diagnostics showing error code F5E1. Following the tech sheet, I tested voltage at the control to the door locks and neither had 120V. Also, I found that the upper door inner glass was cracked. I am ordering the main control and CNOTE-LSO PER CUSTOMER REQUEST and will return with all screened parts. Scheduled return service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10841979 (cntrl-elec)"
Near San Marcos, TX 78666
Jacob
Job Details: 06/29/2020
OVEN WHIRLPOOL MER6600FZ2 Arrived onsite for unit giving a burning smell when turned on for the first time. Tested unit up to 350 degrees. Unit working as designed. No issues at this time. Job complete
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
WASHER ELECTROLUX EFLS517STT Arrived onsite and found unit display shorted due to dryer valve leak. 2 man required for repair. Ordering display components to repair. Autho required. ; ordrng 1 5304505017 (knob assembly) and 1 5304505611 (board assy)
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
WASHER GE GTW460ASJ8WW Arrived on site for washer not cycling. Found that washer was acting up with the same symptoms as before before the main control was replaced. Need to come back with main control as well as the selection switch assembly. Parts to order WH12X24380.; ordrng 1 WH12X24380 (selector switch asm)
Near Luling, TX 78648
Richard
Job Details: 06/29/2020
DRYER MAYTAG MGDC200XW2 Arrived onsite for the dryer not working properly. During testing found that the timer was causing the issue. Replaced timer and dryer tested good and heated up. Complete
Near Kyle, TX 78640
Brandon
Job Details: 06/29/2020
WASHER LG WM3370HWA "Arrived on site for customer complaint of u it not spinning and giving le error code, found failed motor, I replaced motor and ran spin test, unit tested good, no leaks."
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
RANGE WHIRLPOOL KGCU462VSS01 "Started by cleaning all burners. Restored function after tweaking the trouble igniters and cleaning heads and caps. Advised customer that although symptom may recur, function is restored at this time. Also advised that repair if eventually needed will likely require more parts than initially anticipated.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DRYER GE gfdr270eh0ww Arrived on job for complaints of dryer not starting. Ran diagnostics and found code 9 bad motor. ; ordrng 1 W17X25555 (MOTOR )
Near Hutto, TX 78634
Andy
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for refrigerator not making ice and RC not cooling. Tested and inspected unit and found failed controls and damper. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WPW10196393 (damper control assy) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec), states that autho needed"
Near Cottonwood Shores, TX 78657
James
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and tested operation. Found ice maker not filling with water. Ran fill test and found water just coming out in spurts. Tested at connection in bottom of unit and found water flowing properly to connection at bottom of door. Water line is obstructed inside door and cannot be accessed. Also found a few dents and a scratch on fresh food door. Unit will need both doors to repair.; ordrng 1 LW11037733 (dor-fip SS) and 1 LW11037738 (dor-fip SS) and 1 W11223753 (nameplate)
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for leaking washer. Found that inlet valve had a broken seal and was the cause of water leaking. Replaced inlet valve and tested washer. Washer no longer leaks and no leaks were found after repair. Call complete
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWB865GC0 Arrived onsite and found customer instruct was the only thing required. Tested all function and found unit to be operating as designed.
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
DRYER WHIRLPOOL WED94HEAW0
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
DRYER WHIRLPOOL WED5100HW0 Arrived on site for dryer that was giving a F3 e2 Error code. Found that the main control was not reading the moisture sensor. I check the continuity through the main harness of the dryer and it passed I also checked resistance to the moisture sensor harness. Need to return with the main control #W11413569; ordrng 1 W11413569 (CONTROL ELEC)
Near Leander, TX 78641
David S
Job Details: 06/29/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for front left burner not working properly. I inspected the unit and work area. I found the burner not lighting properly. I replaced the burner head, and adjusted the valve. I tested the tuner head and it is operating as designed."
Near Austin, TX 78758
Kayman
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite for dishwasher pump disconnected from the unit. Unit was uninstalled and in the living room. Upon inspection I found the washer motor disconnected from the sump and sitting on the floor. I replaced the sump and motor. But I could not test for leaks as the unit was disconnected and in the living room. I asked the Resident to let us know as soon as it gets installed if there any leaks present. Job complete.
Near Austin, TX 78724
Scott
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting . Unit is on porch ,no water hook ups . Tested unit and got basket error code . Found unit making rasping noise when spinning . Ordering gearcase . . Call to set return .; ordrng 1 CNOTES,,, and 1 W11255272 (gearcase)"
Near Austin, TX 78748
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site , replaced control and start device . Ran diagnostic all checked normal . No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. I gained access to the UI control and main control and replaced both with new. I gained access to the thermistor in the freezer evaporator and replaced with new. I reassembled the unit and ran the unit through diagnostics. I checked the thermistors, the fans, the ice maker and ice box fan. All checked good. Unit is working as designed. No water leaks detected.
Near Killeen, TX 76542
Al
Job Details: 06/29/2020
DRYER WHIRLPOOL MEDX655DW1 "Arrived to inspect long drying time.Disassembled the unit and found the connector to the element was not fully seated into the connection.Fixed the problem, reassembled and unit tested as designed.Job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 06/29/2020
DISHWASHER KITCHENAID KUDL02FRSS0 "Arrived on site for customer complaint of unit not washing properly, found broken dispenser, wash motor, fill valve, and drain pump tested good. I replaced dispenser, unit tested good.
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
COOKTOP WHIRLPOOL KCGS556ESS02 "Arrived on site to inspect cooktop grates too high from bottom of pots. Upon further inspection, I tested all burners and found the back right and front left lames too high on the low setting. I adjusted the flames retested and all are functioning as designed. I contacted techline and spoke to Bruce and advised of my findings and Bruce advised to test with a pot of water filled at 2 1/2 quarts and boil it. Should begin to boil in 17-20 mins. Provided file #7728181553. I tested the unit as recommended and the unit operated as designed within the allotted time. I provided the file number to the customer and recommended they contact Kitchenaid with any questions/complaints."
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to insect refrigerator water and ice dispenser issues. Upon further inspection, customer advised that the ice door doesn’t close and the water is delayed when dispensed. Tested the water dispenser and it delayed approximately 1-3 seconds then dispensed. I continued to test and it operated as designed. I contacted techline and spoke to Brian and advised of my findings. He recommended replacing the switch and maybe paddle if needed and the last thing to replace would be the UI. Provided file #772818719. I removed and replaced the UI and retested and the unit continued to operate as designed. I found the water filter “change” light on and I recommended that the customer replace the filter. They had one and changed it and retested and it continues to operate as designed. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for customer complaint of no water and intermittent ice dispenser working, called TL, they recommended checking freezer door harness, I could not see any damage to harness, after doing some voltage tests at control board, they recommended replacing freezer door switch, auger motor, and control board. Customer wants us to start with one component at a time starting with door switch, then auger, then control. ; ordrng 1 CNOTE (CUSTOMER REQUESTED BC ONLY) and 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec) and 1 WP2321285 (switch)"
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator still making noise when RC door is opened or when pushing down from top right side. Called tech line and spoke with Austin. SR# 7727824964) made aware of issues and what was done. Was instructed to order part 4387828A shims and to use to try to re level. Found that unit does not have feet and is on only rollers and will not word as it will not stay on shims. Called tech line again and spoke with Mark (Same SR#) Made aware of this and was instructed to pull unit out. Tilt unit sideways, loosen set screws were refrigerator is mounted on rails, put unit back down, try to re rack unit, tilt unit again and retighten set screws. . No water leaks present at time of service.; ordrng 1 SEENOTE
Near Austin, TX 78748
Leonardo
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit not heating. Tested unit and found bad heating element. Replaced heating element, tested unit and unit heats and functions correctly. No leaks present at this time. Job complete."
Near Georgetown, TX 78633
Jonathan
Job Details: 06/29/2020
DISHWASHER BOSCH SHEM63W55N/13 Arrived on site for dishwasher not responding to control and door not registering. Inspected unit and work area. Found door not shutting completely. Found spray arm not connecting to manifold and causing issue with door latch. Will need to replace door latch and spray arm. . ; ordrng 1 00630784 (LATCH) and 1 00745856 (SPRAY ARM ASSEMBLY )
Near Georgetown, TX 78633
Jonathan
Job Details: 06/29/2020
DRYER KENMORE 110.6913241 "Arrived on site for dryer making squeaky sound. Inspected unit and work area. Tested dryer operation and no noise occurred. Disassembled dryer and found motor pulley not turning freely. Will need to replace pulley to repair. .; ordrng 1 W10837240 (PULLEY )"
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not cleaning properly and not drying. I ran diagnostics and the sump and motor assembly sounds good and strong. Spray arm is spinning. And the heater has a amp draw of 7.9 at start of heat which is within factory standard limits. I spoke to tech line regarding this visit and they said it could be a loading issue. I advised customer on my findings and steps to take to ensure proper cleaning. Techline gave me a SR# 7728184262 for reference. Job complete.
Near Austin, TX 78734
Brandon
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KBSD602ESS00 "Arrived on site for customer complaint of unit making loud noise during water dispensing. Found faulty valve, I replaced valve, unit tested good."
Near Georgetown, TX 78633
Jonathan
Job Details: 06/29/2020
REFRIGERATOR AMANA ASD2522WRW01 "Arrived on site for refrigerator not cooling inspected unit work area gain access to evaporator found an Incomplete frost pattern gain access to compressor check amp draw on to compressor found non check voltage to compressor found 120v tested resistance from compressor with in range.found failed capacitor and starting device. ; ordrng 1 WPW10189190 (STARTING DEVICE ) and 1 WPW10662129 (CAP)"
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to install previously diagnosed and ordered part. Due to the control not putting out voltage during agitation, I removed and replaced the aim control and tested. Unit continues to not agitate. I removed and replace the gearcase, stator and slider and retested. Unit continues to not agitate. No water leaks observed during service.; ordrng 1 W10754448 (clutch)"
Near Leander, TX 78641
David S
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to install a clutch. I gained access to the the clutch and replaced new. I ran a calibration, and ran the unit through a diagnostics cycle. During agitate the entire tub agitated and not just the wash plate. I disassembled the other stator and inspected the slider. I found the slide spring installed in the wrong position. I reinstalled the drive system properly. And ran a test cycle. The unit operated as designed. No water leaks detected. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DISHWASHER GE GDT605PSMSS Arrived on job for complaints of not starting. Ran test and dishwasher working properly at time of service.
Near Round Rock, TX 78664
Kayman
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WMH73521CS4
Near Austin, TX 78728
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for previously diagnosed parts. I installed the evap motor and harness the main control and the control UI. Unit is working as designed. Job complete.
Near Austin, TX 78726
David
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KSSS48QDX05 Arrived on site to install previously diagnosed switch to resolve no power to unit. Installed new power switch and retested. All is now working as designed.
Near Austin, TX 78748
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for not making ice . Found ice maker had failed . Replaced maker . Ran harvest , all checked normal . No water leaks detected at time of service. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not washing. Found 120v to motor but not working. Replaced motor and test. No leaks detected at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to replace blown fuse. Replaced fuse and tested unit. Unit functions correctly at this time. Blower working correctly. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 06/29/2020
MICROWAVE KITCHENAID KBMS1454SSS1 Arrived on site to replace turntable motor for microwave. Replaced motor and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icemaker not making ice and ice build up around around the ice chute. I inso cited the unit and work area. I found the error code e2 on test 56. I ran test 57 and the unit failed to harvest. Previous installed ice maker is defective. I am ordering 2 ice maker W11294907 assemblies to complete the repair. ; ordrng 2 W11294907 (icemaker)s
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site to diagnose a refrigerator that is not sealing properly. Found center mullion not closing all the way. Replace the mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
OVEN KITCHENAID KOST100ESS03 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the display showing error code F6E6. Following the tech sheet, I inspected the connections on the control and found a screw sitting on the control. Cleared the code and tested and the error code came back on. I cycled power and removed and replaced the main control Ed power and retested. Unit is operating as designed. I advised the customer of my findings/repairs. Job completed."
Near Round Rock, TX 78681
Scott
Job Details: 06/29/2020
WASHER MAYTAG MVWB835DW4 Arrived on site for unit not running . Found part that was replaced was rubbed . Found tub sitting to low . Replaced suspension. Ran calibration and diagnostics wash. All checked normal . Ran rinse and spin with about 9 lg beach towels . Stayed around for 1/2 the wash cycle . All checked normal . No water leaks detected at time of service. Job complete .
Near Buda, TX 78610
Brandon
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not washing dishes, found hot water valve from house shut off, I turned on hot water valve, unit tested good."
Near Austin, TX 78733
Kevin
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWB765FW3 "Arrived on site inspected washer is found saved error code F6E3, for communication failure between control and control panel, after replacing both washer will now pass test 52 and test 51. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered part. Due to the main ACU failure and techline recommendations, I removed and replaced the main ACU and tested. Unit is operating as designed with no error codes. Job completed"
Near , TX 78738
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS51EC7HS01 Arrived on site to test unit for not heating. Test unit and unit giving F8E0 blower error. Ordering new blower and control board and new wire harness office to reschedule ; ordrng 1 W11225360 (HARNESS ) and 1 W11225363 (HARNESS) and 1 W11233570 (HARNESS ) and 1 W11248652 (BLOWER) and 1 W11261167 (CONTROL BOARD)
Near Lakeway, TX 78734
Brandon
Job Details: 06/29/2020
RANGE WHIRLPOOL WEC310S0FS1 "Arrived on site for customer complaint of burners not turning down to low after set to 10, found failed control, called techline, replaced control, unit tested good. SR 7728185833"
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WEE510S0FS2 "Arrived on site to test unit oven light not working. Found shorted control panel. Replaced control panel , tested unit light works and unit and functions correctly. Job complete."
Near Austin, TX 78758
Kayman
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for washer making grinding noise. Upon inspection I found the wash late not secured down all the way and warped. When I tried to put the unit into diagnostics it would not respond. I replaced the control and replaced the wash plate. I put the unit into diagnostics with success And ran the auto diagnostics cycle and everything is working as designed. I ran a manual high spin diagnostics and the unit is spinning as designed. The grinding is gone and No leaks detected during time of service. Job complete.
Near Kyle, TX 78640
Brandon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for customer complaint of freezer door handle being loose, found set screws stripped on right side and caused handle to fall down and swing causing scratches on door. Ordering door, handle and screws. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11115761 (handle) and 1 W11328753 (SCREWS) and 1 W11377193 (FREEZER DOOR)"
Near Round Rock, TX 78681
Kayman
Job Details: 06/29/2020
DISHWASHER JENN-AIR JDB3600AWS4 Arrived onsite for dishwasher not draining and not cleaning properly. Upon inspection I found the drain pump sounded like it had debris inside it and the drain hose looked like it had a lot of gunk build up. The resident stated that they have had some intermittent issues with the unit not engaging into cycles. I found some of the leds on the UI dim to where I almost couldn’t see the light indicating issues with the control..
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER AMANA NTW4516FW3 Arrived on site and inspected washer and found saved error code for long fill, reset connections on the valves and then ran all functions in manual diagnostics and everything passed. Started washer on a normal cycle and it is progressing properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78704
David
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KBFS20EVMS8 Arrived on site to diagnose refrigerator that was building ice on freezer floor and leaking on floor. Performed diagnostic and found drain clogged causing water to leak in the FC and form ice. Found applicable service pointer to install new style drain and replace the duckbill drain type. Removed back panel and switched out drain. Disassembled freezer compartment and melted down all ice and verified the drain is working properly again. All is now working as designed
Near Horseshoe Bay, TX 78657
James
Job Details: 06/29/2020
ICE MACHINE KITCHENAID KUIO18NNXS2 Arrived on site and installed new pump assembly. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
David
Job Details: 06/29/2020
DRYER WHIRLPOOL WED49STBW1
Near Taylor, TX 76574
Andy
Job Details: 06/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for range oven not heating. Tested and inspected unit and found failed main control and oven spark module. Removed failed main control and replaced with new. Ordering needed oven spark module. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10860916 (module-spk BAKE)
Near Round Rock, TX 78665
Kayman
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onsite for dishwasher rack failure. Upon inspection I found the right side adjuster wheel had broken off. I replaced both adjuster assemblies. Unit is working as designed.
Near Austin, TX 78759
David
Job Details: 06/29/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to diagnose dryer not drying and noise coming from it. Performed diagnostic and ran unit. Found that the vent is not moving any air and has a major airflow restriction in the venting. Advised customer to have vents cleaned and recommended company to use. The door gasket is frayed and split and needs to be replaced as well. Ordering door gasket. Will also return with parts I came with for noise. Ran unit and did not hear any kind of squeaking, will retest when we come back to install door gasket. . ; ordrng 1 W10906683 (seal-door)"
Near Austin, TX 78759
David
Job Details: 06/29/2020
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site to diagnose rear right burner that customer had issues getting to light. Found that the electrode was sitting close to the burner cap allowing only a tiny spark. Increased the gap by moving the igniter back away from the burner head. Retested and unit now lights 100% of the time. Call complete.
Near New Braunfels, TX 78130
Jacob
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Arrived onsite for freezer gasket not staying shut. Tested unit. Found that the gasket was not clinging well enough to the unit. Replaced freezer gasket. Tested door. Door test good. Let customer know to swing door shut freely, It will make the freezer door to pop open at anytime. No issues at this time. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found saved error codes for Oversuds, unbalanced load. Found possible water trails down the back of the rear panel, Reset vent hose connection on top of tub. Ran washer in a diagnostic cycle and it did not leak. No further repair is required at this time, job complete see sticky notes for more information"
Near Georgetown, TX 78633
Jonathan
Job Details: 06/29/2020
REFRIGERATOR AMANA AFI2538AES "Arrived on site for refrigerator making noise, having warmer temperatures in FC and making ice. Inspected unit and work area. Found evaporator fan hitting ice and causing noise. Performed diagnostics mode and tested operation. Found FC thermistor reading temperatures at 28°. Gained access to evaporator and tested defrost sensor and found closed. Found incomplete frost pattern. Found restriction in seal system. Would need to replace compressor, filter drier and evaporator to repair. r. ; ordrng 1 12002730 (evaporator) and 1 W10160407 (compressor)"
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site to test unit for possible unit leaking. Customer showed me picture of water under dishwasher. Ran unit for 30-35 minute no leaks present at this time.
Near Round Rock, TX 78681
Kayman
Job Details: 06/29/2020
COOKTOP JENN-AIR JGCP436HM00 Arrived onsite for previously diagnosed parts install and pressure reading using a monometer I tested gas pressure which resulted in the incoming gas pressure to unit 12.2 WCP and at center burner 3 WCP.
Near Marble Falls, TX 78654
James
Job Details: 06/29/2020
DRYER WHIRLPOOL MEDE200XW0 "Arrived on site and tested operation. Found relays click but motor will not run. Access drum and found belt has broken causing belt switch to open. Installed new belt and rollers. Tested operation and found motor not running. Found all fuses good and 120 volts getting to motor. Tested motor and found to have failed. Failure has caused over heating of motor and the blower wheel is seized to motor shaft. Unit will need new motor, blower wheel and housing to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W10888146 (housing)"
Near Austin, TX 78758
Wesley
Job Details: 06/29/2020
DRYER WHIRLPOOL MED7230HW0 Arrived onsite and found unit issues corrected from prior resets. Advised customer all is set and ready to be used. Operating as designed.
Near Austin, TX 78735
Kevin
Job Details: 06/29/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found it is operating properly. Discoloration from vent surface to heating element is normal. No further repair is required at this time, job complete."
Near Austin, TX 78757
David
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW5090GW Arrived on site to diagnose washer leaking from door area. Performed diagnostic and ran unit in clean washer cycle. Found that when water is agitating and reaches a higher level it runs between the door and bellow out the front. Need new bellow to resolve. Office to reschedule when parts available. ; ordrng 1 W11044836 (bellow)
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking rinse aid, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Jacob
Job Details: 06/29/2020
COOKTOP KITCHENAID KCGC506JSS00 Arrived onsite to replace parts ordered by previous tech. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL KDRS483VSS03 Arrived on site to test unit for sparks and smoke. Found melted terminal block. Replaced terminal block Test unit and unit test good job complete.