We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Austin, Texas 78758
Matthew
Job Details:
09/17/2024
Arrived onsite for unit needing sealed system repair. Tapped system and found flat. Installed dryer and charged system with nitrogen at 200psi. Found leak at evaporator. Replaced evap and compressor. Pulled vacuum and held. Charged per spec and tested. Unit is running and cooling. Notified customer to place a bottle of water in the freezer and monitor temperature. Bottle should freeze and remain frozen within 24 hrs. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, Texas 78759
Matthew
Job Details:
09/17/2024
Arrived onsite to replace damaged RC door. On arrival found the damage occurred to the freezer door. Ordering freezer door. Office to reschedule ; ordrng 1 LW10918659 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Coupland, Texas 78615
James K
Job Details:
09/17/2024
"WED5100HW3 Arrived on site for unit not drying properly. Upon arrival, checked temperature on Normal cycle and registers 255 degrees F max temp. Continued to check on Timed Dry right after and unit will not heat above 150 degrees F. Unplugged dryer vent and still did not exceeded above 150. Disassembled unit and cleaned all lint inside unit. Retested unit on Timed Dry with vent off and unit registers 114- 183 degrees F offset. Plugged vent back in and temp went at high as 225 degrees F, then dropped and never maintained above 150 degrees. Removed chicken wire from the exhaust outside and now unit is running within specs. Unit is functioning as designed. No parts replaced"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Burnet, Texas 78611
Gerry C
Job Details:
09/17/2024
WFE525S0JS4 RG: Arrived on site for a range tripping breaker. Further inspection found pig tail was twisted and screwed on connection. Untangled connection removed ground wire and preheated oven to 500 degrees. Connected ground wire back on preheated to 500 product is working as designed no tripping of breaker. No parts were used on order.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnet, Texas 78611
Gerry C
Job Details:
09/17/2024
WTW4816FW3 RG: Arrived on site for a washer not draining per client. Further inspection found error code F0E5 the washer was off balance and client was using wrong detergent instructed client on correct he detergent. Balanced washer calibrated ran it in service mode and automatic mode . Product works as its designed no water leaks visible from water supply.
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Lakeway, Texas 78734
Andrey
Job Details:
09/17/2024
"Arrived on site to test unit for F3E1 error, tested unit found system has a pressure system fault error, ran diagnostics cycle and found drain pump engaging but will not turn off, replaced pressure switch but it did not resolve the issue, will need control to fix unit, ordering control rescheduled for 9/23 installed WPW10448876; ordrng 1 W11201290 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Lakeway, Texas 78734
Andrey
Job Details:
09/17/2024
"Arrived on site to test unit for not working properly, tested unit found unit is going from sensing to done, inspected under unit and found slider has completely split, replaced slider and tested, unit is now running as designed, no leaks detected job complete installed W10734521"
We serviced a
JENN-AIR RANGE
Model N/A
Near Lakeway, Texas 78734
Andrey
Job Details:
09/17/2024
"Arrived on site to test unit for sparking, tested unit found infinite switches shorted out and would need to be replaced, serial and model number are completely faded out and no way to verify that the parts are even available, explained to customer and advised to call his extended warranty company and see how they want to proceed at this time job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lakeway, Texas 78734
Andrey
Job Details:
09/17/2024
"Arrived on to test unit for not draining, tested unit found water sitting on the bottom, draining pump is engaging but water is not removed, inspected disposal and found drain plug is not removed, removed plug and tested, unit is now running as designed, no leaks detected job complete no parts installed"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, Texas 78735
Luis
Job Details:
09/17/2024
"Arrived on site for no ice. Ran diagnostic weak frost pattern with unit running for 7 min diagnosed a sealed system issue,replaced the compressor,drier and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostic on compressor test good frost formation,reassembled unit installed unit to enclosure ran diagnostics all test passed found no leaks during drainage. ; used 1 W11735041 ( Compressor), 1 W10843121 ( Drier), 1 Wpw10218037 ( Evaporator), and 1 W11506635 ( Access valve) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Kingsland, Texas 78639
Gerry C
Job Details:
09/17/2024
KUIX535HPA01 RG: Arrived on site for a stand up ice maker with no power per client. Further inspection found external pump had failed causing no power. Replaced part#w11539855 ran service mode worked great then ran it through customer mode . Product worked as its designed no water leaks visible from water supply
We serviced a
KITCHENAID OVEN
Model KOES530PSS00
Near Georgetown, Texas 78633
Lou
Job Details:
09/17/2024
"Arrived on site to inspect wall oven not heating. Upon further inspection, I had to remove the microwave that is installed above the wall oven in order to get the oven out due to the oven power cord being behind the microwave. Once I had the oven out, I gained access to the main control and elements. I placed the unit in diagnostics and checked for error codes and found F6E4-control failure. I removed and replaced the main control (ACU) and tested the unit and found the unit getting 242V (photo) to all elements (bake, broil, convection)mane all are cycling properly. I allowed the unit to continue to heat to check for the breaker tripping (GFCI) and the unit continued to operate as designed. I advised the customer of my findings. Job completed. W11448962"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Andice, Texas 78628
Lou
Job Details:
09/17/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure and the defrost bimetal failure, I removed and replaced the compressor, access valve, UV dye drier and evap harness w/bimetal. I evacuated the system outdoors and cleared the system with Nitrogen. Removed and replaced the compressor, access valve and dye drier and performed a push/pull test. Vacuumed the system down to -30/0psi. Removed and replaced the evaporator harness with bimetal and then installed 53g of R600 refrigerant and tested. Unit is beginning to cool and operate as designed. Other than the typical water leaking from defrosting the unit, I observed no water leaks during service, job completed. W11566892, W11506635, WPW10143759, W11736670"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Andice, Texas 78628
Miguel
Job Details:
09/17/2024
"Arrived on site for dryer not turning on. Confirmed unit does not respond to power button. Removed junction. Found no power coming into unit. Breaker was tripped. Reset. Getting 252, 126v, and 0v from n-g. Verified operation. Dryer pushing out heat now. Working as normal. Customer said it did one load before breaker tripped. Upon inspection found rear panel was caved in and could be too close to wires and cause short. Ordering rear panel and bring heater in case. Office will call to schedule when part arrives. ; ordrng 1 W10634729 (Panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, Texas 78628
Miguel
Job Details:
09/17/2024
"Arrived on site for dishwasher not cleaning. Not draining. Diagnsotics shows F6E4, f8e2. Unit activated drain pump but did not drain water. Checked drain hose and it was clear. Removed drain pump and found parts of upper rack stuck and broke the blades, replaced drain pump. Unit completed diagnsotics with no errors. Ordering parts for upper rack that are gone causes it to fail. Reset for sat; ordrng 2 WP8565925 (Stop track.)s and 1 WPW10491331 (Lower spray arm) and 1 WPW10448645 (Upper spray arm.) and 1 WPW10250160 (Clip) and 1 WPW10195840 (Positioner)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Liberty Hill, Texas 78642
Miguel
Job Details:
09/17/2024
"Arrived on site for front burners burning so high that it started burning the knob. Customer also says back burners are fluctuating. Flame is good and working. Tested operation and all burner flames are blue. Front right has orange but that is due to stuff stuck on burner cap that it is burning off. Working as designed, knob got melted because pan used is too large for front burners. It pushed heat toward knob. Working as designed. Called tech line to verify. Sent pictures. Sr#7739928273. They transferred to safety to replace knobs. They agreed with authorization #. w1c9cs1wpl1. Reset for thurs pm. Customer thinks it has design flaw. Referred to customer service. ; ordrng 4 W11366438 (Knob)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Temple, Texas 76502
Tyler
Job Details:
09/17/2024
"Arrived on site for refrigerator not making ice. On arrival found ice maker had ice in tray but test 130 wouldnt rotate tray around. Replaced ice maker and found same results. Found 12dc not present during testes and am ordering W11574766 triton ui, W11664342 hv control rescheduled customer for 09/24/24; ordrng 1 W11574766 (Triton) and 1 W11664342 (Hv control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Waco, Texas 76708
Jonathan M
Job Details:
09/17/2024
"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer stated that the refrigerator seems to cool off and on and when it is not cooling, it is making a clicking sound. They advised that usually after a few hours, the unit will start cooling again, but they are having issues with things staying frozen in the freezer section. I checked temperature in the freezer and found it at 8?F. I let my temperature gauge sit in there for 10 minutes and found temperatures rise to 13?. I gained access to the compressor area and found the compressor extremely hot to touch and found the return line coming from the condenser was burning hot. I took an amp draw off the compressor and found it pulling .578 A I am ordering a compressor, dryer, and access valve for repair. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waco, Texas 76707
Jonathan M
Job Details:
09/17/2024
Arrived on site for a refrigerator. That is not cooling. Inspected unit and work area. The customer advised that the unit was making abnormal noises and then stopped cooling all together. I plugged it in and found the compressor running but the evaporator fan not running. I went ahead and replaced the evaporator fan and tested the unit. I found the unit cooling and operating as designed. Call complete. WPW10464673.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Liberty Hill, Texas 78642
Miguel
Job Details:
09/17/2024
Arrived on site for refrigerator building up moisture. Found right side refrigerator door gasket is not sealing. Used heat gun to reform gasket. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Austin, Texas 78717
Miguel
Job Details:
09/17/2024
"Arrived on site for refrigerator not cooling, worked for about a day but then went to room temp. Freezer and ref sides both at 70f. Compressor pulls 0.5 amps. Pressure at -19 and 120. Removed filter drier and high side coming out of cabinet, isolated. Pressured at 250. Does not hold. Used soap bubbled to confirm my welds are true. Internal leak in cabinet. Called tech line. Gave sr#7739933088. Advised customer they will be contacted within 5 business days."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Leander, Texas 78641
Miguel
Job Details:
09/17/2024
"Arrived on site for dishwasher showing f8e4 error. Also found f9e2. Removed lower panel. Confirmed water in tray. Found water leaking from water inlet. Found it was not properly tightened to valve. Tightened and completed diagnsotics. Unit working as designed, replace float switch as precaution. Call complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fort Cavazos, Texas 76544
Tyler
Job Details:
09/17/2024
Arrived on site for washer not staying balance and stopping cycles. On arrival confirmed failure and found f0E9 in diagnostics. Found unit was loaded with an off balance load of laundry and I instructed customer on loading methods and which materials to mix for best weight distribution. Found washer works as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Copperas Cove, Texas 76522
Tyler
Job Details:
09/17/2024
Arrived on site for washer making a loud noise when spinning. On arrival confirmed noise and found drain hose banging against back wall of washer. Found noise removed and unit works as designed. No parts installed Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Elgin, Texas 78621
James K
Job Details:
09/17/2024
"WMH31017HS09 Arrived on site for microwave not heating. Upon arrival, tested unit and found unit running but will not produce heat. Proceeded to replace W11256462 diode. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Austin, Texas 78738
Luis
Job Details:
09/17/2024
"Arrived on site for no cool in fresh food section. Found evaporator heavily incased in ice,ran diagnostics heater powered on,ran fan test passed. Diagnosed defective controls,replaced main control and ui ran diagnostics all test passed. Used w11518204,w11558182"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, Texas 78665
Daniel A
Job Details:
09/17/2024
Arrived on site to inspect dishwasher making noise while opening and closing door. Upon further inspection found that the pads were a bit worn I replaced the friction pads and unit door is opening and closing quietly. Unit is operating as designed. No water leaks observed during service. WP8268961
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Round Rock, Texas 78665
Daniel A
Job Details:
09/17/2024
"Arrived onsite to inspect range Edith error code F3E0. Upon feather inspection, I found that the temp sensor was shorted. I replaced the temperature sensor and reset the unit to clear the error code. I tested the unit and the unit is operating as designed. WPW10181986 no gas leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78727
Daniel A
Job Details:
09/17/2024
Arrived on site to inspect dryer not heating. Upon further inspection found that the hi limit thermostat was open. I replaced the thermostat and tested the operating temperature. I observed that the operating thermostat is faulty causing the dryer to run too hot. I replaced the operating thermostat as well. Unit is operating as designed now. 279816
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Andice, Texas 78628
David Z
Job Details:
09/17/2024
Arrived on site to diagnose oven throwing F8E0 error for fan speed. Tested unit and found fan not spinning and just humming. Removed oven and fond rear panel bent into the blower. Straightened out rear panel and replaced blower. Straightened panels and tested. Verified unit working as designed. Parts used - W11598119.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Leander, Texas 78641
David Z
Job Details:
09/17/2024
"Arrived on site to follow up on sealed system repair. Tapped system and found no pressure on high side. Removed access pipe from compressor and also found no pressure present. I was able to remove the compressor and dryer, and also cut out and put a sleeve where the lok ring for the condenser is. I reinstalled my dryer, and prepped the compressor for reinstall. Before brazing my compressor tubing I pumped some nitrogen through the high side, and a blob of oil and refrigerant blew out the suction line. Sent pictures and called into tech line, SR7739930464. Tech line sending unit up for product review, unit is brand new and issue was present from day one as well as oil did have a slightly brown color. Customer advised on process for product review. Reassembled unit. Parts used - W11736670, W11506635, WPW10143759."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, Texas 78721
Tim M
Job Details:
09/17/2024
"Arrived on site to replace previously diagnosed parts. Unit is thawed out, inspected drain tube, no restrictions. Inspected slides, found them not pulling the door tight causing air leak. Replaced slides (W11658402) and tested, FC door now shutting and sealing properly. Unit is now functioning as designed, advised builder to monitor and if issue returns to give a call to the office. No leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Dripping Springs, Texas 78620
Luis
Job Details:
09/17/2024
"Arrived on site for cooling issue. Checked freezer temp reading 22? removed compressor cover found incorrect compressor installed,previous company installed a R134a compressor for a R600 unit,did not replace drier and modified the tubing. Removed compressor installed correct compressor,drier and modified tubing,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11574734,wpw10143759,w11506635"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Leander, Texas 78641
David Z
Job Details:
09/17/2024
"Arrived on site to diagnose washer that had leaked during last cycle. Customer had mentioned they had water in the softener cap as well. Tested valves and found the cold valve would not shut off. Once it was on it stayed on, even if cycle was cancelled and also disabled in diagnostics. I removed the valve and replaced. Tested and verified all working as designed. Repair completed with no leaks present. Parts used - W11210463."
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Austin, Texas 78745
Tim M
Job Details:
09/17/2024
"Arrived on site to test unit for not tumbling. Upon arrival unit was installed and not accessible. Customer signed damage waiver. Removed unit from cavity and gained access to the inside of the unit, tested all sensors and fuses, found thermal fuse reading open. Will need to order thermal fuse. Tech to double check and make sure vents are clear before leaving service call. Ordering part, no parts installed, office to reschedule. ; ordrng 1 WP35001087 (Thermal fuse)"
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM08
Near Georgetown, Texas 78626
Sterling
Job Details:
09/17/2024
"On arrival verified complaint of unit leaking water. Ran ice maker and confirmed no leaks at fill or in ice maker, frost pattern is good and no defrost issues or drain issues. Unable to find a leak at this time. Reconfirmed with maintenance and still no leak. Job complete no parts installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Manchaca, Texas 78652
Tim M
Job Details:
09/17/2024
"Arrived on site to test unit for dispenser issues. Upon arrival customer stated she cannot close the dispenser. Inspected and found locking clip has broken off. Replaced dispenser (W11705151) and tested unit, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, Texas 78633
Sterling
Job Details:
09/17/2024
"On arrival verified complaint of broken harness. Replaced FC door per previous diag. When testing for leaks found water fittings leaking replaced and unit is no longer leaking, job complete installed lw11202405, 2x wp2300868, and 2x wp4373559"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Waco, Texas 76710
Jonathan M
Job Details:
09/17/2024
"Arrived on site for a washing machine that is still not completing cycles. Inspected unit and worst area. I am because summer advised that since the previous repair, the unit started acting up again. I ran the unit three diagnostics and found an F3 E2 (pressure system fault), F8 E1 (long fill), and F9 E1 (long drain) error codes. I checked the pressure hose and did not find any kinks or tears in the pressure hose itself. I blew through the pressure hose from the control and found no blockage inside of the tub. I went ahead and replaced the control and tested the unit. I found the unit working and operating as designed. Call complete. W11626074."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Marion, Texas 78124
Andrew
Job Details:
09/17/2024
Arrived on site to test unit for insulation hanging. Adjusted insulation and unit working as designed. No leaks detected. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB0
Near Seguin, Texas 78155
Andrew
Job Details:
09/17/2024
Appliance is in unit 714. Arrived on site to test unit for not completing wash cycles. Found voltage to unit was correct. Replaced control and console board with no improvement. Upon further inspection found l1 wires were not twisted together in wire but causing voltage drops. Secured wiring and unit is now working as designed. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seguin, Texas 78155
Andrew
Job Details:
09/17/2024
Arrived on site to test unit for leaking. Found drain hose is ripped causing leak. Also found cam and belt need replaced. Ordering parts and scheduled for 09/24. ; ordrng 1 W11244231 (Drain hose assembly) and 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near San Marcos, Texas 78666
Andrew
Job Details:
09/17/2024
"Arrived on site to test unit for not washing. Found wash motor receiving proper voltage but not engaging. Replaced sump assembly(W11613479), un it is now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Dripping Springs, Texas 78620
Luis
Job Details:
09/17/2024
"Arrived on site. Unable to open freezer door,freezer door frozen shut,per customer ice would build up on freezer floor diagnosed unit would need a new drain extension which is causing freezer door to be frozen shut. Ordering drain extension will also order brackets in case needed. Customer requesting sooner service ; ordrng 1 W11668672 (Bracket) and 1 W11745092 (Extension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Austin, Texas 78726
Daniel A
Job Details:
09/17/2024
"Arrived on site to inspect refrigerator not producing ice. Upon further inspection, I took temperature of RC and FC and ice box and all temperatures are good. I checked the icebox fan and valve and both tested good with no issues. Ice bin had a nearly full bucket of ice. At this time unit is operating as designed and customer will monitor and contact whirlpool if in need of further service. No parts installed and no water leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, Texas 78717
Daniel A
Job Details:
09/17/2024
"Arrived on site to inspect washer spinning out of balance and also water wont stop coming into the basket. Upon initial inspection, I found that the suspension was very worn. I can conclude that suspension had been worn by the weight of the basket filling all the way to the top with water from a faulty valve. I replaced the suspension and the inlet valve. I leveled and tested the unit and the unit is operating as designed. No water leaks observed during service. W11396716 W11220230."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Florence, Texas 76527
David Z
Job Details:
09/17/2024
"Arrived on site to diagnose washer that is grinding / not starting. Tested unit and found when starting the washplate spins instead of the basket, indicating shifter is not changing cam position. Can also had belt marks all on it, so belt was slipping. Replaced cam and actuator. Tested unit and verified it properly starts a cycle and does not stop. Repair completed. Parts used -W10721967, W11481722."
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ4
Near Jarrell, Texas 76537
David Z
Job Details:
09/17/2024
"Arrived on site to install wifi Module. Customer said unit wasn't heating properly either. Installed wifi Module and power cycles, as well as reseated all control connectors. Tested unit and verified unit was hitting set temps properly. Unit now working as designed. Parts used - W11165979."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Manor, Texas 78653
Ryan B
Job Details:
09/17/2024
"Arrived on site to replace both elements with improved elements to combat nuisance tripping of units. Replaced both elements, set unit to broil 500 for 30 minutes, then switched unit to bake 450 for 30 minutes. Unit is running as intended. Job complete. USED W11182108 W10856603"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Manor, Texas 78653
Ryan B
Job Details:
09/17/2024
"Arrived on site to replace both elements with redesigned elements to combat nuisance tripping. Replaced both elements, set unit to broil 500 for 30 minutes, then set unit to bake 450 for 30 minutes. Unit is running as intended. Job complete. USED W11182108 W10856603"
We serviced a
WHIRLPOOL MICROWAVE
Model WMMF7330RZ00
Near New Braunfels, Texas 78130
Andrew
Job Details:
09/17/2024
Arrived on site to test unit for humming noise. Unable to replicate but customer provided video and noise appears to be coming from stirrer. Ordering parts and office to reschedule. ; ordrng 1 W11658672 (Stirrer motor)
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPB3
Near Austin, Texas 78725
Ryan B
Job Details:
09/17/2024
Arrived on site to inspect unit for not draining. Upon closer inspection Foyund drain failed. Will need to order and return. Office to reschedule. NO PARTS USED ; ordrng 1 8283457 (Drain)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, Texas 78132
Andrew
Job Details:
09/17/2024
Arrived on site and replaced previously diagnosed bake(W11182108) and broil(W10856603) elements and control(W11707168). Removed ground from terminal and heated to 500?. Reconnected ground and advised customer to allow unit to run for 2hrs. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Harker Heights, Texas 76548
Tyler
Job Details:
09/17/2024
Arrived on its for washer not completing cycles. Found wire to motor broken and repaired it. Tested washer and found it working as designed. With no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, Texas 76708
Jonathan M
Job Details:
09/17/2024
"Arrived on site for a washing machine. That is making abnormal sounds. Inspected unit and work area. The customer advised that the unit is making worse sounds than before. She showed me a video of the cam grinding. I disassembled the unit and confirmed that the cam was stripping. But I went to replace the gearcase, I found the washplate was seized onto the driveshaft. I had to break the washplate off to remove it. I went ahead and replaced the gear case, wash plate, cam, and actuator. I tested the unit and found the unit working and operating as designed. Call complete. W10721967, W11510461, W11481722, and W11449840."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Pflugerville, Texas 78660
Scott
Job Details:
09/17/2024
"Arrived on site for no cool fridge . Unit is just buzzing . Both sections room temp. Compressor pulling 4.9 amps . Replaced start device WPW10197428. No change in amp draw. Ordering compressor,evap, service port, uv drier , nitrogen,r600. Weigh 3hrs . No water leaks detected. Call to set return ; ordrng 1 W11598434 (Evap) and 1 W11574734 (Compressor) and 1 Serviceport and 1 Uvdrier and 1 Nitrogen and 1 R600kit and 1 Weigh3hrs"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Pflugerville, Texas 78660
Scott
Job Details:
09/17/2024
Arrived on site for washer vibration no error codes . Found slider collar has slipped position . Replaced slider W10734521. Didnt find any oil on slider . Ran diagnostics all checked normal. All checked normal. . No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Pflugerville, Texas 78660
Scott
Job Details:
09/17/2024
Arrived on site for water filling issues. Found unit stuck in drain mode . Ran diagnostics got pressure sensor switch and control error codes . Replaced control board W11607637 . Ran calibration and diagnostics wash test . All checked normal. No water leaks detected at time of service . Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, Texas 78660
Scott
Job Details:
09/17/2024
Arrived on site for for washer not starting cycle . Ran diagnostics and lactch would click couple times and not start . Unit would stop test cycle . Replaced latch W11513248. Re ran test wash . All checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, Texas 78758
Scott
Job Details:
09/17/2024
Arrived on site for dishwasher door not latching. Found latch had failed . Replaced latch WPW10653840. Unit is now starting to. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Austin, Texas 78759
Scott
Job Details:
09/17/2024
"Arrived on site for fridge having cooling issues . Ran temp checks ,fz 1, fresh 39 . No signs of frost . Ran diagnostics and found dampner only opening half the time it was cycling . Replaced dampner WPW10594330. Dampner functioning properly. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, Texas 78759
Scott
Job Details:
09/17/2024
Arrived on site for fridge making noise . Customer had Video of noise . Found ice had built up around evap fan motor . Looks like valve was weeping and spilling over fill tube . Customer has also had issues with not dispensing water . Ordering valve and filter housing . No parts installed . Return set for 9/23 ; ordrng 1 W11645245 (Valve) and 1 W11162042 (Filter housing)
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Round Rock, Texas 78665
Gerry C
Job Details:
09/16/2024
"MVWB835DC4 Arrived to install parts. I found the screws for the bezel were incorrect and when attempting to install the correct sized #6 screw on the right side of the bezel, the post snapped off immediately, not allowing the screw to fully seat. The bezel will need to be reordered and returning tech will need to have a #6 screw to install, as the MFG BOM does not show the correct screw within the document. No leaks observed during service. ; ordrng 1 W11237158 (Bezel)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Round Rock, Texas 78665
Andrew R
Job Details:
09/16/2024
Arrived onsie for washer with sheet stuck in agitator. I removed the agitator and pulled the sheet out. The customer told me she loads the clothes around the agitator and not straight down. The way the customer loaded the clothes caused the sheet to sink down in between the agitator. I informed the customer on how to load clothes on these new style washers and went over detergent use. I found nothing wrong with the agitator and washplate and the gearcase shaft is good. I re attached the agitator and wash plate and unit is operating as designed. Call complete. No water leaks present at the time of site. No parts installed.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS07
Near Wimberley, Texas 78676
Andrew
Job Details:
09/16/2024
Arrived on site to test unit for RF burner long ignition times. Adjusted burner heads on LF and RF burners. Unit now working as designed. No parts replaced at this time. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, Texas 78748
Ryan B
Job Details:
09/16/2024
"Arrived on site to inspect unit for start button not working. Upon closer inspection found control and console failed, replaced console and control, tested unit, unit is running as intended. Job complete. USED W116113564 W11683480"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Austin, Texas 78704
Luis
Job Details:
09/16/2024
"Arrived on site. Replaced compressor and drier,vacuumed system down found leak at discharge tube that sits in pan,repaired discharge tube,vacuumed system down unit kept vacuum recharged system to manufacture spec. Powered unit on found defective start device,replaced start device,powered unit on checked low side pressure good. W10613606,w11506635,wpw10143759,w10160407"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Liberty Hill, Texas 78642
Lou
Job Details:
09/16/2024
"Arrived on site to inspect dishwasher error code. Upon further inspection, I found water in the tub and error code F9E1-no drain. I checked the disposal for the knockout plug and found it had not been removed. Removed the plug and placed the unit in diagnostics clearing the code and tested. Unit is operating as designed. No water leaks observed during service, job completed. No one available to sign for receipt. No parts installed."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Austin, Texas 78744
Matthew
Job Details:
09/16/2024
Arrived onsite for unit not functioning. Found motor not sitting flush and impacting a screw from the hood installation. Adjusted screw and secured motor assembly. Tested on all levels/speeds and unit is functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KEBS209BSP00
Near Georgetown, Texas 78628
Sterling
Job Details:
09/16/2024
"On arrival verified complaint of unit not always responsive when touching buttons, display is dim, and inability to reset temp during a cycle. Recommend full console replacement. Full console is unavailable at this time. Ordering console. Office to research part and or alert the warranty of part availability. Ordering W10359760. ; ordrng 1 W10359760 (Console Stainless)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, Texas 78723
James K
Job Details:
09/16/2024
"WRS331SDHM06 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WPW10384183 thermistor, W11742389 control and W11518204 UI. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Austin, Texas 78723
James K
Job Details:
09/16/2024
"WEE515S0LS2 Arrived on site for unit staying on even when off. Upon arrival, customer mentioned the Cooktop Hot indicator stays on even though cooktop is cool. Customer mentioned the knob was slightly turned and once corrected, the issue never name back. Tested unit and now unit is functioning as designed. No parts replaced"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Austin, Texas 78724
James K
Job Details:
09/16/2024
"WFE525S0JS4 Arrived on site for unit no power. Upon arrival, unit tripped breaker. Proceeded to replace W11594188 control, W11182108 bake element and W10856603 broil element. Burned off both elements and did not trip. Unit is functioning as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, Texas 78653
James K
Job Details:
09/16/2024
"WED4850HW0 Arrived on site for unit not turning on. Upon arrival, confirmed power cord is installed correctly but only drawing 52ACV on L1 to N. L2 to N is 52ACV and L1 to L2 is 243ACV. (Picture attached) Electrical issue needs to be addressed. Informed construction manager. No parts replaced"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Manor, Texas 78653
James K
Job Details:
09/16/2024
"WFG550S0LZ4 Arrived on site for oven not working upon arrival, tested both bake and broil. Gas pushes through but both igniter will not spark. Proceeded to inspect oven module and found burnt fuse (picture attached) Proceeded to replace W11162730 module. Tested unit and now unit is functioning as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGB07
Near Manor, Texas 78653
James K
Job Details:
09/16/2024
"MSS25C4MGB07 Arrived on site for dispenser dripping water. Upon arrival, found water dripping from door ice. Upon closer inspection, found build up round the door rim of the ice boot. Cleaned all build up and cleaned ice bin. Re tested with pouring water down ice funnel and found no drips. Unit is now functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Georgetown, Texas 78626
Sterling
Job Details:
09/16/2024
"On arrival verified complaint of rust on unit. Customer showed multiple locations of rust on outer door, inner door, and tub. Pictures in quick pics. Ordering tub as door panels are already ordered. Return will need 2 call count. Office to reschedule for part availability. Ordering W11409866 tub ; ordrng 1 W11409866 (Tub)"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Cedar Creek, Texas 78612
Matthew
Job Details:
09/16/2024
"Arrived onsite for intermittent ice production. Customer stated had been a few weeks without ice and this morning it started making ice again. On arrival bucket was half full. Called tech line due to intermittent issues. Spoke to Nate SR#7739918293. Ran test for average temperatures and found very slight discrepancy. Tech recommended Data loggers for longer time frame of info. Also ran harvest and completed dumping ice and fill test. Returning tech to run fill test on next visit to make sure tube is not frozen. Techline recommended filling gap where tube exits cabinet (behind UI ) with permagum to reduce cold air migration. Also found freezer settings at -2, adjusted setting to 1 degree to see if that helps. Ordering data loggers , Filltube, UI, Permigum. Office to reschedule ; ordrng 1 Dataloggers (Data loggers) and 1 W11404239 (Ui) and 1 212643 (Permagum)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Bastrop, Texas 78602
Matthew
Job Details:
09/16/2024
Arrived on site to replace cooling fan and main control. Customer was having electrical work. Done on home so was unable to test. Customer will monitor after unit has been reinstalled. Job complete. Used w11107275 and w11082269
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Georgetown, Texas 78626
Sterling
Job Details:
09/16/2024
On arrival verified complaint of no console. Pre previous diag replaced console. Ui was not needed as console came with a board. After replacing found main not sending complete voltage to UI. Replaced main as well. Unit is now functioning correctly as designed. Job complete installed w11672039 and w11660284 console.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Georgetown, Texas 78626
Sterling
Job Details:
09/16/2024
On arrival verified complaint of no water going into machine. Ran cycle and let it run. Unit filled with water and started washing. Verified all dishes were wet all spray arms working correctly. Unit is currently working at this time job complete no parts installed
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Copperas Cove, Texas 76522
Tyler
Job Details:
09/16/2024
Arrived on site for washer needing new tub. On arrival installed w11460604 tub and w11557803 screw. Tested unit with towels on high speed spin and found unit working as designed with no leaks. Call complete
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM03
Near Georgetown, Texas 78626
Sterling
Job Details:
09/16/2024
On arrival verified complaint of unit gaskets not sealing. On inspection found gaskets are good but liner is not tight in some areas. Sealed gasket to door with adhesive on both RC and fc doors. Advised customer to give at least 24hours for adhesive to cure. If problem persists will need to replace doors. Job complete installed w10841140
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Georgetown, Texas 78626
Sterling
Job Details:
09/16/2024
"On arrival verified complaint if unit having a bad smell. Per previous diag I replaced gearcase, slider, rotor, agitator, and cap. Ran diag and all components are now functioning. Ran calibration and job is now complete. Installed w11510462, w11260238, w10734521, w11449841, and w11510461"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Leander, Texas 78641
Miguel
Job Details:
09/16/2024
"Arrived on site for washer just filling the draining. Does not complete cycle. Diagnostics shows f3e1, f8e1, f8e3. Found I am unable to plow through pressure switch hose. Check tub and it was clear. Tubing is kinked. Removed back panel of dryer and washer, found kink and removed and rerouted pressure hose. Verified operation. Call complete. No parts."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cedar Park, Texas 78613
Miguel
Job Details:
09/16/2024
Arrived on site with new drum. Removed top panel. Replaced drum. Verified operation. Call complete. W10899578
We serviced a
JENN-AIR WINE COOLER
Model JUWFR242HL01
Near Liberty Hill, Texas 78642
Lou
Job Details:
09/16/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the unit door assembly,bay being damaged, I removed and replaced the door assembly and when I removed the protective cover from the door, I found the outer SS trim was scratched in the upper left corner. I advised the customer of my finding. I notified the office of my findings. I am ordering another door and office to schedule return service due to internet service not available, in the area Im on today. W11684718-damaged; ordrng 1 W11684718 (Right hinged door)"
We serviced a
WHIRLPOOL DISHWASHER
Model Wdt730hamz0
Near Liberty Hill, Texas 78642
Lou
Job Details:
09/16/2024
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the main control and vent assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11637583, W11682810"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Marble Falls, Texas 78654
Lou
Job Details:
09/16/2024
"Arrived on site to inspect refrigerator leaking water from dispenser. Upon further inspection, the maintenance staff advised the unit power was turned off and the ice bin was not removed and they believe that the ice me,ting is the cause for the water leaking from the dispenser area. I checked the ice bin and it is empty and the water source is turned off. I pulled the unit out and turned the water on to find the water hose from the wall to the water line on the unit was not connected properly and was leaking water. Turned the water source off and secured the water hose connection to the water tube on the unit and turned the water back on. No further leak in that area. I tested the water dispenser and found no water leaking from the dispenser. When I tested the ice door, some water came out which tells me the maintenance staffs theory of the ice melting is the source for the dispenser leaking. Tested the unit thoroughly and it is operating as designed. No water leaks observed at the end of service, job completed. No parts installed today."
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Marble Falls, Texas 78654
Lou
Job Details:
09/16/2024
"Arrived on site to inspect ice machine making too much ice. Upon further inspection, I tested the bin thermistor and found it reading at 4.78 kohms which its reading at 54-55 degrees. The thermistor should be reading closer to 7.9 kohms at approximately 35-37 degrees. I removed and replaced the thermistor and tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed. WPW10511923"
We serviced a
KITCHENAID OVEN
Model KFDC506JSS01
Near Kingsland, Texas 78639
Lou
Job Details:
09/16/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the range oven light not turning off when the door closes and keeping the oven from heating properly, I removed and replaced the door latch/switch assembly and tested. The unit is operating as designed and the door is engaging the door switch properly showing that the door is completely closed and the interior light turns off. I notified the customer via phone and advised of the repairs and they were not available to sign for their receipt. Closed/locked the door and secured the key in the lock box. No gas leaks detected during service, job completed. W11029221"
We serviced a
KITCHENAID MICROWAVE
Model KMMF730PPS00
Near Georgetown, Texas 78633
Gerry C
Job Details:
09/16/2024
"KMMF730PPS00 Arrived to inspect lights and fan turning on by theirselves. Initially, the blower and lights would turn on at around 20:00. Over the course of time, the issue has started around two minutes per day, sooner and has gotten to around 19:00. The machine operates normally via UI control and app, and is connected to the MFG app. The customer also advised that when the issue occurs, they have to wait approximately one minute to shut the blower and lights off, both on the UI and via the app, shutting each device off, in its own. I suspected connectivity to the app to be the issue, but reached out to the MFG tech assist line for further assistance. Tech Adrian. There were no reports of the issue and the tech agreed that we should shut the app connectivity off, within the machine. The door/UI assembly has been recommended and the customer will let us know if there are further issues with the app disconnected. File# 7739919977; ordrng 1 W11670170 (Door Assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Georgetown, Texas 78633
Gerry C
Job Details:
09/16/2024
"KDTM604KPS2 Arrived to inspect damage. I found the top right of the door was dented and will require replacement, within the 30 days of install/acquisition. Office to order panel and contact the customer to arrange return service. No leaks observed during service.; ordrng 1 W11702836 (Doo Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, Texas 78633
Gerry C
Job Details:
09/16/2024
"WRS331SDHM08 Arrived to inspect noise. The customer advised they heard a severe and persistent rattle and unplugged the machine for a few hours. Upon plugging it back in, the issue was resolved. I found excessive ice within the evaporator intake area, conducive with either ice maker fill tube leaking, or excessive moisture buildup within the evaporator area. The ice maker had recently cycled and there were no signs of spill-over, ruling it out. The cabinet had excessive gapping and mullion fitment issues. I was able to seal all gapping issues and re-form the mullion for better gasket fitment. The sealing of the doors was noticeably better and the tenant will contact maintenance if the issue persists. No leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, Texas 78602
Matthew
Job Details:
09/16/2024
Arrived onsite for unit oven not turning on. Inspected and found broken igniter. Replaced igniter and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Bastrop, Texas 78602
Matthew
Job Details:
09/16/2024
"Arrived on site for unit not making ice and condensating on the door gaskets. Upon arrival inspected and found fill tube frozen again. Disassembled and replaced fill tube heater assembly. Tested icemaker and valve and both are functioning properly. Also due to condensation, Set vertical and horizontal mullion to status 2. unit is now functioning properly. Job complete. Used w11087201"
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL18IGX10
Near Blanco, Texas 78606
Andrew
Job Details:
09/16/2024
Arrived on site to test unit for ice clumping in ice bin. Ice seems to slightly melt and refreeze creating an ice sheet. Found ice maker working as designed. Valve filling properly. Appears to me that when unit goes into defrost mode heat from defrost element may be reaching around ice container causing it to partially melt and refreeze. Contacted Techline and unit is being submitted for review from engineering. No parts replaced at this time. SR#7739917966
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Austin, Texas 78741
Ryan B
Job Details:
09/16/2024
"Arrived on site to replace vent diagnosed on previous trip. Replaced vent and racks due to failure. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED WP8558980 W11169039 W10161215"
We serviced a
JENN-AIR MICROWAVE
Model JMC2427LL00
Near Austin, Texas 78745
Ryan B
Job Details:
09/16/2024
"Arrived on site to replace console diagnosed on previous trip. Replaced console, unit began throwing error f6e6, called tech line. Per tech line order console again. SR#7739920120 ordering console. Office to reschedule. ; ordrng 1 W11598159 (Console)"
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Austin, Texas 78749
Ryan B
Job Details:
09/16/2024
Arrived on site to inspect unit for controls not working. Upon closer inspection found vent and console failed. Found vent WAS NOT in parts as intended. Will also need to order console. Office to reschedule. ; ordrng 1 W11731012 (Console) and 1 W11414073 (Vent)